2020 Public Service Employee Survey Results by Theme for Administrative Tribunals Support Service of Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 47 34 11 6 3 0 0 81 8 109
2020 AS-01 60 20 13 7 0 0 0 80 7 15
2020 AS-02 46 32 14 7 0 0 0 79 7 28
2020 AS-03 40 36 12 8 4 0 0 76 12 25
2020 AS-04 64 27 9 0 0 0 0 91 0 11
2020 AS-05 50 44 0 0 6 0 0 94 6 16
2019 AS 35 44 12 6 4 0 0 79 9 109
2019 AS-01 33 27 27 0 13 0 0 60 13 15
2019 AS-02 45 34 14 7 0 0 0 79 7 29
2019 AS-03 33 38 13 13 4 0 0 71 17 24
2019 AS-04 17 75 0 8 0 0 0 92 8 12
2019 AS-05 21 57 14 0 7 0 0 79 7 14
2018 AS 39 42 11 7 2 0 0 80 9 101
2018 AS-01 42 50 0 8 0 0 0 92 8 12
2018 AS-02 40 48 4 8 0 0 0 88 8 25
2018 AS-03 29 46 14 7 4 0 0 75 11 28
2018 AS-04 50 25 17 8 0 0 0 75 8 12
2018 AS-05 42 42 8 0 8 0 0 83 8 12
2017 AS 40 39 8 6 6 0 0 79 13 98
2017 AS-01 31 15 8 23 23 0 0 46 46 13
2017 AS-02 40 48 4 0 8 0 0 88 8 25
2017 AS-03 43 53 0 0 4 0 0 96 4 25
2017 AS-05 38 39 24 0 0 0 0 76 0 13

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 46 38 9 4 3 0 0 85 6 110
2020 AS-01 40 53 7 0 0 0 0 93 0 15
2020 AS-02 68 14 11 4 4 0 0 82 7 28
2020 AS-03 27 42 23 8 0 0 0 69 8 26
2020 AS-04 82 18 0 0 0 0 0 100 0 11
2020 AS-05 44 50 0 0 6 0 0 94 6 16
2019 AS 45 35 11 6 3 0 0 81 8 108
2019 AS-01 33 60 7 0 0 0 0 93 0 15
2019 AS-02 62 24 3 7 3 0 0 86 10 29
2019 AS-03 33 38 17 8 4 0 0 71 13 24
2019 AS-04 42 42 8 8 0 0 0 83 8 12
2019 AS-05 50 21 21 0 7 0 0 71 7 14
2018 AS 42 39 8 6 4 1 0 82 10 100
2018 AS-01 46 38 0 8 0 8 0 92 8 13
2018 AS-02 56 36 4 4 0 0 0 92 4 25
2018 AS-03 22 52 4 11 11 0 0 74 22 27
2018 AS-04 50 50 0 0 0 0 0 100 0 12
2018 AS-05 42 25 25 0 8 0 0 67 8 12
2017 AS 45 33 8 6 5 2 0 80 11 98
2017 AS-01 31 38 8 8 8 8 0 75 17 13
2017 AS-02 49 31 8 4 8 0 0 80 12 25
2017 AS-03 38 37 8 8 8 0 0 76 16 25
2017 AS-05 61 31 8 0 0 0 0 92 0 13

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 59 30 9 1 1 0 0 89 2 109
2020 AS-01 64 29 7 0 0 0 0 93 0 14
2020 AS-02 61 36 4 0 0 0 0 96 0 28
2020 AS-03 46 23 27 4 0 0 0 69 4 26
2020 AS-04 64 36 0 0 0 0 0 100 0 11
2020 AS-05 75 25 0 0 0 0 0 100 0 16
2019 AS 58 26 11 3 2 0 0 84 5 107
2019 AS-01 53 13 27 0 7 0 0 67 7 15
2019 AS-02 64 25 7 4 0 0 0 89 4 28
2019 AS-03 43 30 17 9 0 0 0 74 9 23
2019 AS-04 50 33 17 0 0 0 0 83 0 12
2019 AS-05 71 21 0 0 7 0 0 93 7 14
2018 AS 60 24 13 3 0 0 0 84 3 101
2018 AS-01 62 31 8 0 0 0 0 92 0 13
2018 AS-02 52 32 12 4 0 0 0 84 4 25
2018 AS-03 61 18 14 7 0 0 0 79 7 28
2018 AS-04 50 33 17 0 0 0 0 83 0 12
2018 AS-05 67 17 17 0 0 0 0 83 0 12
2017 AS 56 32 7 3 2 0 0 88 5 98
2017 AS-01 38 38 15 8 0 0 0 77 8 13
2017 AS-02 53 40 4 0 4 0 0 92 4 25
2017 AS-03 59 33 4 0 4 0 0 92 4 25
2017 AS-05 61 24 16 0 0 0 0 84 0 13

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 54 32 10 1 3 0 0 86 4 111
2020 AS-01 60 33 7 0 0 0 0 93 0 15
2020 AS-02 64 25 11 0 0 0 0 89 0 28
2020 AS-03 38 42 15 0 4 0 0 81 4 26
2020 AS-04 64 36 0 0 0 0 0 100 0 11
2020 AS-05 65 29 0 0 6 0 0 94 6 17
2019 AS 50 33 9 5 2 1 0 84 6 109
2019 AS-01 40 33 20 0 7 0 0 73 7 15
2019 AS-02 62 24 14 0 0 0 0 86 0 29
2019 AS-03 42 42 4 8 0 4 0 87 9 24
2019 AS-04 42 42 0 17 0 0 0 83 17 12
2019 AS-05 43 43 7 0 7 0 0 86 7 14
2018 AS 48 37 13 2 0 0 0 85 2 100
2018 AS-01 62 38 0 0 0 0 0 100 0 13
2018 AS-02 48 40 12 0 0 0 0 88 0 25
2018 AS-03 44 41 7 7 0 0 0 85 7 27
2018 AS-04 42 42 17 0 0 0 0 83 0 12
2018 AS-05 50 33 17 0 0 0 0 83 0 12
2017 AS 48 35 7 4 4 1 0 84 8 97
2017 AS-01 38 31 8 8 15 0 0 69 23 13
2017 AS-02 45 47 0 4 4 0 0 92 8 25
2017 AS-03 43 41 8 4 4 0 0 84 8 25
2017 AS-05 66 17 17 0 0 0 0 83 0 12

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 57 21 15 5 2 0 0 78 6 110
2020 AS-01 57 29 14 0 0 0 0 86 0 14
2020 AS-02 68 21 7 4 0 0 0 89 4 28
2020 AS-03 46 31 15 8 0 0 0 77 8 26
2020 AS-04 64 18 18 0 0 0 0 82 0 11
2020 AS-05 71 6 18 0 6 0 0 76 6 17
2019 AS 38 32 19 7 3 1 0 70 10 109
2019 AS-01 67 13 13 0 7 0 0 80 7 15
2019 AS-02 48 28 17 3 3 0 0 76 7 29
2019 AS-03 21 46 25 8 0 0 0 67 8 24
2019 AS-04 33 25 17 17 0 8 0 64 18 12
2019 AS-05 29 29 21 14 7 0 0 57 21 14
2018 AS 39 33 18 6 3 1 0 73 9 100
2018 AS-01 54 15 15 8 0 8 0 75 8 13
2018 AS-02 61 26 13 0 0 0 0 87 0 23
2018 AS-03 18 54 11 7 11 0 0 71 18 28
2018 AS-04 50 25 25 0 0 0 0 75 0 12
2018 AS-05 25 33 25 17 0 0 0 58 17 12
2017 AS 41 30 16 5 5 3 0 73 11 97
2017 AS-01 33 25 8 0 25 8 0 64 27 12
2017 AS-02 45 31 12 4 4 4 0 79 8 25
2017 AS-03 34 41 12 8 4 0 0 76 12 25
2017 AS-05 46 24 24 7 0 0 0 69 7 13

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 55 29 10 3 3 0 0 85 5 110
2020 AS-01 67 27 7 0 0 0 0 93 0 15
2020 AS-02 71 18 7 0 4 0 0 89 4 28
2020 AS-03 40 48 8 4 0 0 0 88 4 25
2020 AS-04 55 36 9 0 0 0 0 91 0 11
2020 AS-05 59 18 18 0 6 0 0 76 6 17
2019 AS 38 35 16 8 4 0 0 72 12 109
2019 AS-01 60 20 7 7 7 0 0 80 13 15
2019 AS-02 45 31 17 7 0 0 0 76 7 29
2019 AS-03 25 46 17 8 4 0 0 71 13 24
2019 AS-04 33 33 8 17 8 0 0 67 25 12
2019 AS-05 29 43 7 14 7 0 0 71 21 14
2018 AS 38 37 16 7 2 0 0 75 9 100
2018 AS-01 46 23 23 8 0 0 0 69 8 13
2018 AS-02 65 30 4 0 0 0 0 96 0 23
2018 AS-03 14 57 18 4 7 0 0 71 11 28
2018 AS-04 50 33 8 8 0 0 0 83 8 12
2018 AS-05 25 42 17 17 0 0 0 67 17 12
2017 AS 43 33 14 4 5 1 0 77 9 98
2017 AS-01 38 23 8 0 23 8 0 67 25 13
2017 AS-02 49 39 8 0 4 0 0 88 4 25
2017 AS-03 34 41 12 8 4 0 0 76 12 25
2017 AS-05 46 23 31 0 0 0 0 69 0 13

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 53 18 13 5 6 3 3 75 12 110
2020 AS-01 60 7 27 0 0 7 0 71 0 15
2020 AS-02 63 19 11 4 4 0 0 81 7 27
2020 AS-03 42 23 12 4 8 8 4 74 13 26
2020 AS-04 55 18 9 0 0 0 18 89 0 11
2020 AS-05 59 12 6 12 12 0 0 71 24 17
2019 AS 40 19 19 12 7 2 0 61 20 109
2019 AS-01 53 13 13 7 13 0 0 67 20 15
2019 AS-02 52 21 14 7 3 3 0 75 11 29
2019 AS-03 29 25 17 17 8 4 0 57 26 24
2019 AS-04 25 17 42 0 17 0 0 42 17 12
2019 AS-05 36 14 29 21 0 0 0 50 21 14
2018 AS 33 21 25 14 5 1 2 55 19 101
2018 AS-01 38 23 23 8 8 0 0 62 15 13
2018 AS-02 33 17 33 13 0 4 0 52 13 24
2018 AS-03 36 25 11 14 11 0 4 63 26 28
2018 AS-04 33 17 42 8 0 0 0 50 8 12
2018 AS-05 17 17 42 17 8 0 0 33 25 12
2017 AS 38 22 18 12 8 2 0 61 21 98
2017 AS-01 38 23 8 0 31 0 0 62 31 13
2017 AS-02 28 23 24 16 8 0 0 52 24 25
2017 AS-03 38 21 12 21 4 4 0 62 26 25
2017 AS-05 53 24 16 7 0 0 0 77 7 13
Top of page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 59 25 8 1 1 1 5 90 2 111
2020 AS-01 40 47 7 0 0 7 0 93 0 15
2020 AS-02 57 21 11 0 4 0 7 85 4 28
2020 AS-03 46 27 19 0 0 0 8 79 0 26
2020 AS-04 73 18 0 0 0 0 9 100 0 11
2020 AS-05 76 18 0 6 0 0 0 94 6 17
2019 AS 53 25 11 5 1 0 6 83 6 109
2019 AS-01 53 7 27 0 7 0 7 64 7 15
2019 AS-02 69 14 7 7 0 0 3 86 7 29
2019 AS-03 29 42 13 4 0 0 13 81 5 24
2019 AS-04 50 42 0 8 0 0 0 92 8 12
2019 AS-05 71 14 7 7 0 0 0 86 7 14

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 63 24 6 3 3 1 0 88 5 111
2020 AS-01 60 13 13 0 7 7 0 79 7 15
2020 AS-02 75 18 4 0 4 0 0 93 4 28
2020 AS-03 46 38 8 8 0 0 0 85 8 26
2020 AS-04 64 36 0 0 0 0 0 100 0 11
2020 AS-05 71 18 6 0 6 0 0 88 6 17
2019 AS 52 27 10 7 4 0 0 79 11 109
2019 AS-01 73 7 13 0 7 0 0 80 7 15
2019 AS-02 69 14 10 3 3 0 0 83 7 29
2019 AS-03 42 29 17 8 4 0 0 71 13 24
2019 AS-04 33 67 0 0 0 0 0 100 0 12
2019 AS-05 50 29 0 14 7 0 0 79 21 14
2018 AS 46 40 6 4 3 1 0 87 7 100
2018 AS-01 54 31 0 8 0 8 0 92 8 13
2018 AS-02 58 38 4 0 0 0 0 96 0 24
2018 AS-03 36 46 4 4 11 0 0 82 14 28
2018 AS-04 33 50 8 8 0 0 0 83 8 12
2018 AS-05 58 25 17 0 0 0 0 83 0 12
2017 AS 57 30 5 1 7 0 0 87 8 98
2017 AS-01 46 38 0 0 15 0 0 85 15 13
2017 AS-02 53 24 12 4 8 0 0 76 12 25
2017 AS-03 67 28 0 0 4 0 0 96 4 25
2017 AS-05 69 31 0 0 0 0 0 100 0 13

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 77 14 4 4 3 0 0 90 6 111
2020 AS-01 87 7 0 7 0 0 0 93 7 15
2020 AS-02 82 7 4 4 4 0 0 89 7 28
2020 AS-03 58 27 8 4 4 0 0 85 8 26
2020 AS-04 91 9 0 0 0 0 0 100 0 11
2020 AS-05 76 18 0 0 6 0 0 94 6 17
2019 AS 60 23 10 4 3 0 0 83 6 108
2019 AS-01 73 13 13 0 0 0 0 87 0 15
2019 AS-02 83 7 3 3 3 0 0 90 7 29
2019 AS-03 54 25 13 4 4 0 0 79 8 24
2019 AS-04 58 25 17 0 0 0 0 83 0 12
2019 AS-05 43 29 14 7 7 0 0 71 14 14
2018 AS 59 22 11 4 4 0 0 81 8 100
2018 AS-01 62 15 15 8 0 0 0 77 8 13
2018 AS-02 83 13 4 0 0 0 0 96 0 24
2018 AS-03 46 32 4 4 14 0 0 79 18 28
2018 AS-04 58 25 17 0 0 0 0 83 0 12
2018 AS-05 50 25 17 8 0 0 0 75 8 12
2017 AS 68 19 3 5 5 0 0 87 10 98
2017 AS-01 69 15 0 0 15 0 0 85 15 13
2017 AS-02 64 28 4 4 0 0 0 92 4 25
2017 AS-03 76 12 4 0 8 0 0 88 8 25
2017 AS-05 77 16 0 7 0 0 0 93 7 13

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 57 24 6 3 2 8 0 88 5 110
2020 AS-01 47 27 0 7 0 20 0 92 8 15
2020 AS-02 63 22 11 0 0 4 0 88 0 27
2020 AS-03 50 27 4 4 0 15 0 91 5 26
2020 AS-04 55 36 0 0 0 9 0 100 0 11
2020 AS-05 76 6 12 0 6 0 0 82 6 17
2019 AS 39 30 12 10 4 5 0 73 14 109
2019 AS-01 73 13 0 7 7 0 0 87 13 15
2019 AS-02 41 34 3 3 3 14 0 88 8 29
2019 AS-03 33 33 29 4 0 0 0 67 4 24
2019 AS-04 33 42 8 17 0 0 0 75 17 12
2019 AS-05 29 14 14 29 14 0 0 43 43 14
2018 AS 36 34 15 7 3 6 0 74 11 101
2018 AS-01 62 23 8 0 0 8 0 92 0 13
2018 AS-02 56 24 4 4 0 12 0 91 5 25
2018 AS-03 11 48 22 7 11 0 0 59 19 27
2018 AS-04 33 50 8 0 0 8 0 91 0 12
2018 AS-05 25 33 25 8 0 8 0 64 9 12
2017 AS 35 28 9 10 5 12 0 72 18 98
2017 AS-01 31 15 8 15 15 15 0 55 36 13
2017 AS-02 32 40 4 8 0 16 0 86 10 25
2017 AS-03 40 23 8 8 12 8 0 69 22 25
2017 AS-05 46 30 8 16 0 0 0 76 16 13

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 54 27 9 5 4 2 0 82 8 110
2020 AS-01 57 43 0 0 0 0 0 100 0 14
2020 AS-02 61 21 14 4 0 0 0 82 4 28
2020 AS-03 38 35 12 8 0 8 0 79 8 26
2020 AS-04 55 27 9 9 0 0 0 82 9 11
2020 AS-05 65 18 6 6 6 0 0 82 12 17
2019 AS 36 29 16 8 8 3 0 67 17 109
2019 AS-01 67 20 0 7 7 0 0 87 13 15
2019 AS-02 34 34 14 0 10 7 0 74 11 29
2019 AS-03 29 38 17 8 8 0 0 67 17 24
2019 AS-04 25 33 17 8 17 0 0 58 25 12
2019 AS-05 29 21 14 29 7 0 0 50 36 14
2018 AS 32 27 14 14 8 5 0 63 23 102
2018 AS-01 62 8 8 15 0 8 0 75 17 13
2018 AS-02 52 16 12 12 0 8 0 74 13 25
2018 AS-03 14 43 11 14 18 0 0 57 32 28
2018 AS-04 25 33 25 0 0 17 0 70 0 12
2018 AS-05 8 42 17 17 17 0 0 50 33 12
2017 AS 33 29 12 11 6 7 0 67 19 97
2017 AS-01 38 15 0 15 15 15 0 64 36 13
2017 AS-02 32 28 20 8 0 12 0 68 9 25
2017 AS-03 36 27 4 12 17 4 0 66 30 25
2017 AS-05 42 33 9 17 0 0 0 74 17 12

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 47 28 10 6 5 4 0 78 11 110
2020 AS-01 40 33 13 7 0 7 0 79 7 15
2020 AS-02 61 32 4 4 0 0 0 93 4 28
2020 AS-03 36 28 12 8 4 12 0 73 14 25
2020 AS-04 45 36 9 9 0 0 0 82 9 11
2020 AS-05 47 29 6 12 6 0 0 76 18 17
2019 AS 28 31 17 16 6 2 0 60 22 109
2019 AS-01 40 33 13 0 13 0 0 73 13 15
2019 AS-02 34 41 10 0 10 3 0 79 11 29
2019 AS-03 21 21 29 25 4 0 0 42 29 24
2019 AS-04 25 33 8 33 0 0 0 58 33 12
2019 AS-05 14 21 29 29 7 0 0 36 36 14
2018 AS 24 26 25 12 7 6 0 53 20 102
2018 AS-01 38 15 23 0 15 8 0 58 17 13
2018 AS-02 36 32 12 12 0 8 0 74 13 25
2018 AS-03 14 29 29 14 11 4 0 44 26 28
2018 AS-04 8 42 33 8 0 8 0 55 9 12
2018 AS-05 17 17 25 25 8 8 0 36 36 12
2017 AS 26 29 18 7 8 12 0 62 18 98
2017 AS-01 23 23 0 15 15 23 0 60 40 13
2017 AS-02 24 32 20 8 4 12 0 64 14 25
2017 AS-03 25 34 17 0 16 8 0 64 18 25
2017 AS-05 38 15 31 8 0 8 0 58 9 13

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 41 34 12 7 5 2 0 76 12 111
2020 AS-01 40 33 20 7 0 0 0 73 7 15
2020 AS-02 57 29 7 7 0 0 0 86 7 28
2020 AS-03 27 31 23 8 4 8 0 63 13 26
2020 AS-04 45 36 0 9 9 0 0 82 18 11
2020 AS-05 29 53 6 6 6 0 0 82 12 17
2019 AS 23 39 17 9 10 2 0 63 20 109
2019 AS-01 40 27 20 0 13 0 0 67 13 15
2019 AS-02 28 48 10 0 10 3 0 79 11 29
2019 AS-03 13 38 21 13 17 0 0 50 29 24
2019 AS-04 25 42 17 8 8 0 0 67 17 12
2019 AS-05 14 29 21 29 7 0 0 43 36 14
2018 AS 21 32 14 21 11 2 0 54 32 102
2018 AS-01 31 31 23 8 8 0 0 62 15 13
2018 AS-02 36 28 8 16 8 4 0 67 25 25
2018 AS-03 7 36 18 18 21 0 0 43 39 28
2018 AS-04 8 42 8 33 0 8 0 55 36 12
2018 AS-05 17 25 17 25 17 0 0 42 42 12
2017 AS 25 33 15 7 11 9 0 63 20 98
2017 AS-01 31 23 15 8 8 15 0 64 18 13
2017 AS-02 24 36 12 4 12 12 0 68 18 25
2017 AS-03 17 32 21 8 19 4 0 50 28 25
2017 AS-05 38 39 8 7 8 0 0 77 15 13
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 40 44 12 2 3 0 0 84 5 110
2020 AS-01 20 60 20 0 0 0 0 80 0 15
2020 AS-02 64 18 14 0 4 0 0 82 4 28
2020 AS-03 31 54 12 4 0 0 0 85 4 26
2020 AS-04 45 55 0 0 0 0 0 100 0 11
2020 AS-05 38 50 6 0 6 0 0 88 6 16
2019 AS 49 29 13 7 2 0 0 78 9 109
2019 AS-01 53 27 13 7 0 0 0 80 7 15
2019 AS-02 66 14 7 14 0 0 0 79 14 29
2019 AS-03 29 33 29 8 0 0 0 63 8 24
2019 AS-04 50 42 8 0 0 0 0 92 0 12
2019 AS-05 50 43 0 0 7 0 0 93 7 14
2018 AS 40 37 9 11 3 0 0 77 14 100
2018 AS-01 42 33 17 8 0 0 0 75 8 12
2018 AS-02 58 25 0 17 0 0 0 83 17 24
2018 AS-03 36 36 4 14 11 0 0 71 25 28
2018 AS-04 33 58 8 0 0 0 0 92 0 12
2018 AS-05 25 50 25 0 0 0 0 75 0 12
2017 AS 42 34 10 5 7 2 0 77 12 98
2017 AS-01 46 31 0 0 15 8 0 83 17 13
2017 AS-02 36 39 12 8 4 0 0 76 12 25
2017 AS-03 48 27 17 0 8 0 0 76 8 25
2017 AS-05 38 62 0 0 0 0 0 100 0 13

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 42 42 9 4 3 0 0 84 6 109
2020 AS-01 40 60 0 0 0 0 0 100 0 15
2020 AS-02 54 32 7 4 4 0 0 86 7 28
2020 AS-03 38 38 15 8 0 0 0 77 8 26
2020 AS-04 45 45 9 0 0 0 0 91 0 11
2020 AS-05 44 44 6 0 6 0 0 88 6 16
2019 AS 36 45 7 7 5 0 0 80 12 107
2019 AS-01 53 47 0 0 0 0 0 100 0 15
2019 AS-02 52 38 3 0 7 0 0 90 7 29
2019 AS-03 18 59 5 18 0 0 0 77 18 22
2019 AS-04 17 58 25 0 0 0 0 75 0 12
2019 AS-05 29 36 7 14 14 0 0 64 29 14
2018 AS 37 37 12 11 4 0 0 73 15 101
2018 AS-01 33 33 8 25 0 0 0 67 25 12
2018 AS-02 44 40 12 4 0 0 0 84 4 25
2018 AS-03 29 43 4 14 11 0 0 71 25 28
2018 AS-04 42 33 17 0 8 0 0 75 8 12
2018 AS-05 25 42 17 17 0 0 0 67 17 12
2017 AS 42 38 8 7 4 1 0 80 11 98
2017 AS-01 54 23 8 8 8 0 0 77 15 13
2017 AS-02 32 47 4 12 4 0 0 80 16 25
2017 AS-03 44 44 8 0 4 0 0 88 4 25
2017 AS-05 46 47 8 0 0 0 0 92 0 13

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 62 26 8 2 2 0 0 88 4 110
2020 AS-01 53 33 7 7 0 0 0 87 7 15
2020 AS-02 68 18 7 0 7 0 0 86 7 28
2020 AS-03 50 35 15 0 0 0 0 85 0 26
2020 AS-04 64 36 0 0 0 0 0 100 0 11
2020 AS-05 69 19 6 6 0 0 0 88 6 16
2019 AS 49 32 11 4 4 0 1 81 7 109
2019 AS-01 47 33 20 0 0 0 0 80 0 15
2019 AS-02 69 17 3 0 7 0 3 89 7 29
2019 AS-03 33 33 13 17 4 0 0 67 21 24
2019 AS-04 42 50 8 0 0 0 0 92 0 12
2019 AS-05 43 50 0 0 7 0 0 93 7 14
2018 AS 46 35 10 6 2 0 1 82 8 100
2018 AS-01 62 31 8 0 0 0 0 92 0 13
2018 AS-02 63 17 8 8 0 0 4 83 9 24
2018 AS-03 32 46 4 11 7 0 0 79 18 28
2018 AS-04 42 50 8 0 0 0 0 92 0 12
2018 AS-05 50 25 17 8 0 0 0 75 8 12
2017 AS 54 26 7 5 5 2 1 82 10 98
2017 AS-01 54 23 0 0 15 8 0 83 17 13
2017 AS-02 56 24 8 8 0 0 4 83 8 25
2017 AS-03 55 29 0 8 8 0 0 84 16 25
2017 AS-05 69 23 8 0 0 0 0 92 0 13

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 42 39 7 7 4 0 1 82 11 110
2020 AS-01 47 53 0 0 0 0 0 100 0 15
2020 AS-02 46 39 4 7 4 0 0 86 11 28
2020 AS-03 32 40 12 12 4 0 0 72 16 25
2020 AS-04 45 45 9 0 0 0 0 91 0 11
2020 AS-05 53 29 12 0 6 0 0 82 6 17
2019 AS 40 40 6 11 2 0 1 81 13 109
2019 AS-01 60 20 0 20 0 0 0 80 20 15
2019 AS-02 48 34 7 10 0 0 0 83 10 29
2019 AS-03 33 46 8 8 4 0 0 79 13 24
2019 AS-04 33 42 8 17 0 0 0 75 17 12
2019 AS-05 29 43 7 14 7 0 0 71 21 14
2018 AS 40 38 2 14 4 0 1 80 18 99
2018 AS-01 42 42 8 0 8 0 0 83 8 12
2018 AS-02 48 32 0 20 0 0 0 80 20 25
2018 AS-03 44 15 0 26 11 0 4 62 38 27
2018 AS-04 33 50 8 8 0 0 0 83 8 12
2018 AS-05 8 83 0 8 0 0 0 92 8 12
2017 AS 49 33 3 11 4 0 0 81 15 98
2017 AS-01 62 8 0 31 0 0 0 69 31 13
2017 AS-02 44 40 4 8 4 0 0 84 12 25
2017 AS-03 44 36 0 8 12 0 0 79 21 25
2017 AS-05 53 31 8 8 0 0 0 84 8 13

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 64 19 12 1 2 2 1 85 3 111
2020 AS-01 47 20 27 7 0 0 0 67 7 15
2020 AS-02 71 14 11 0 4 0 0 86 4 28
2020 AS-03 54 23 19 0 0 4 0 80 0 26
2020 AS-04 64 18 0 0 0 9 9 100 0 11
2020 AS-05 76 18 0 0 6 0 0 94 6 17

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 43 38 9 4 5 2 0 83 8 111
2020 AS-01 33 53 0 7 7 0 0 87 13 15
2020 AS-02 57 25 7 7 4 0 0 82 11 28
2020 AS-03 35 35 19 0 8 4 0 72 8 26
2020 AS-04 45 27 18 0 0 9 0 80 0 11
2020 AS-05 47 47 0 0 6 0 0 94 6 17
2019 AS 36 34 14 6 6 4 0 73 13 108
2019 AS-01 67 13 7 7 7 0 0 80 13 15
2019 AS-02 41 38 10 0 3 7 0 85 4 29
2019 AS-03 29 42 13 8 8 0 0 71 17 24
2019 AS-04 25 25 25 8 8 8 0 55 18 12
2019 AS-05 31 31 15 15 8 0 0 62 23 13
2018 AS 35 31 16 9 7 2 1 67 16 101
2018 AS-01 54 15 0 15 8 8 0 75 25 13
2018 AS-02 50 21 4 17 0 4 4 77 18 24
2018 AS-03 25 36 18 4 18 0 0 61 21 28
2018 AS-04 25 42 17 17 0 0 0 67 17 12
2018 AS-05 17 42 42 0 0 0 0 58 0 12
2017 AS 48 23 7 9 6 7 0 76 16 97
2017 AS-01 46 31 0 0 15 8 0 83 17 13
2017 AS-02 53 19 4 8 8 8 0 78 18 25
2017 AS-03 37 17 9 15 9 13 0 63 28 24
2017 AS-05 61 31 0 8 0 0 0 92 8 13

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 28 33 10 12 10 3 5 66 23 111
2020 AS-01 20 27 0 20 27 7 0 50 50 15
2020 AS-02 25 36 11 14 4 4 7 68 20 28
2020 AS-03 27 27 15 8 15 0 8 58 25 26
2020 AS-04 45 18 18 0 0 9 9 78 0 11
2020 AS-05 24 47 6 18 6 0 0 71 24 17
2019 AS 23 22 18 13 16 6 3 49 31 109
2019 AS-01 20 27 20 0 27 7 0 50 29 15
2019 AS-02 31 17 14 14 10 10 3 56 28 29
2019 AS-03 13 25 29 13 17 0 4 39 30 24
2019 AS-04 25 17 8 25 17 8 0 45 45 12
2019 AS-05 29 14 29 14 14 0 0 43 29 14
2018 AS 23 24 17 19 13 4 2 49 33 102
2018 AS-01 46 8 0 15 23 8 0 58 42 13
2018 AS-02 28 28 8 20 12 4 0 58 33 25
2018 AS-03 14 25 14 21 18 4 4 42 42 28
2018 AS-04 8 42 33 8 8 0 0 50 17 12
2018 AS-05 8 25 33 25 8 0 0 33 33 12
2017 AS 31 23 8 13 14 5 5 60 30 98
2017 AS-01 38 23 8 0 23 8 0 67 25 13
2017 AS-02 24 12 12 16 24 4 8 41 45 25
2017 AS-03 23 25 4 15 16 8 8 58 37 25
2017 AS-05 38 47 8 7 0 0 0 85 7 13

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 52 22 14 3 3 1 5 79 6 111
2020 AS-01 47 27 13 0 7 0 7 79 7 15
2020 AS-02 61 21 7 4 0 0 7 88 4 28
2020 AS-03 38 31 15 4 0 4 8 78 4 26
2020 AS-04 64 9 27 0 0 0 0 73 0 11
2020 AS-05 53 24 12 0 6 0 6 81 6 17
2019 AS 64 20 8 1 3 1 3 88 4 108
2019 AS-01 73 13 7 7 0 0 0 87 7 15
2019 AS-02 79 7 0 0 4 4 7 96 4 28
2019 AS-03 67 25 4 0 0 0 4 96 0 24
2019 AS-04 50 25 17 0 8 0 0 75 8 12
2019 AS-05 43 36 14 0 7 0 0 79 7 14

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 60 17 11 3 2 1 6 83 5 111
2020 AS-01 60 20 7 0 7 0 7 86 7 15
2020 AS-02 50 32 7 4 0 0 7 88 4 28
2020 AS-03 42 19 19 8 0 4 8 70 9 26
2020 AS-04 64 18 9 0 0 0 9 90 0 11
2020 AS-05 82 0 6 0 6 0 6 88 6 17
2019 AS 58 14 12 5 2 3 6 80 7 108
2019 AS-01 60 13 13 7 0 0 7 79 7 15
2019 AS-02 57 11 7 7 0 7 11 83 9 28
2019 AS-03 46 13 21 8 4 0 8 64 14 24
2019 AS-04 67 17 8 0 0 8 0 91 0 12
2019 AS-05 71 14 7 0 7 0 0 86 7 14

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 77 6 5 2 1 3 7 92 3 111
2020 AS-01 67 7 13 0 0 0 13 85 0 15
2020 AS-02 82 7 0 0 0 4 7 100 0 28
2020 AS-03 77 4 0 4 0 8 8 95 5 26
2020 AS-04 82 9 0 0 0 0 9 100 0 11
2020 AS-05 71 6 12 0 6 0 6 81 6 17
2019 AS 77 8 4 0 2 3 7 94 2 107
2019 AS-01 80 13 0 0 0 0 7 100 0 15
2019 AS-02 71 7 4 0 0 4 14 96 0 28
2019 AS-03 71 8 4 0 4 4 8 90 5 24
2019 AS-04 82 0 9 0 0 9 0 90 0 11
2019 AS-05 71 21 0 0 7 0 0 93 7 14

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 77 9 2 0 1 2 9 97 1 111
2020 AS-01 73 20 0 0 0 0 7 100 0 15
2020 AS-02 79 11 0 0 0 0 11 100 0 28
2020 AS-03 62 12 8 0 0 8 12 90 0 26
2020 AS-04 91 0 0 0 0 0 9 100 0 11
2020 AS-05 88 0 0 0 6 0 6 94 6 17
2019 AS 83 3 1 1 1 3 8 97 2 108
2019 AS-01 87 7 0 0 0 0 7 100 0 15
2019 AS-02 79 0 0 4 0 4 14 96 4 28
2019 AS-03 79 0 0 0 0 4 17 100 0 24
2019 AS-04 75 8 0 0 8 8 0 91 9 12
2019 AS-05 86 7 7 0 0 0 0 93 0 14

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 50 36 6 4 5 0 0 85 8 109
2020 AS-01 33 47 13 7 0 0 0 80 7 15
2020 AS-02 57 36 4 0 4 0 0 93 4 28
2020 AS-03 28 40 16 8 8 0 0 68 16 25
2020 AS-04 82 9 0 9 0 0 0 91 9 11
2020 AS-05 63 31 0 0 6 0 0 94 6 16
2019 AS 39 39 8 10 4 1 0 78 14 109
2019 AS-01 27 40 13 13 7 0 0 67 20 15
2019 AS-02 48 34 0 10 3 3 0 86 14 29
2019 AS-03 33 38 13 13 4 0 0 71 17 24
2019 AS-04 33 50 8 8 0 0 0 83 8 12
2019 AS-05 43 36 7 7 7 0 0 79 14 14
2018 AS 45 33 12 5 6 0 0 77 11 101
2018 AS-01 54 15 8 15 8 0 0 69 23 13
2018 AS-02 52 32 12 4 0 0 0 84 4 25
2018 AS-03 25 36 18 4 18 0 0 61 21 28
2018 AS-04 67 25 8 0 0 0 0 92 0 12
2018 AS-05 42 42 8 8 0 0 0 83 8 12
2017 AS 47 30 8 10 4 0 0 77 14 98
2017 AS-01 38 31 8 15 8 0 0 69 23 13
2017 AS-02 40 31 12 8 8 0 0 72 16 25
2017 AS-03 32 44 12 12 0 0 0 75 12 25
2017 AS-05 61 23 8 8 0 0 0 84 8 13

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 53 27 13 2 5 0 0 80 7 110
2020 AS-01 47 27 20 7 0 0 0 73 7 15
2020 AS-02 54 32 7 0 7 0 0 86 7 28
2020 AS-03 35 23 31 4 8 0 0 58 12 26
2020 AS-04 73 27 0 0 0 0 0 100 0 11
2020 AS-05 69 25 0 0 6 0 0 94 6 16
2019 AS 51 29 7 10 2 0 0 81 12 109
2019 AS-01 47 40 7 7 0 0 0 87 7 15
2019 AS-02 59 28 3 7 3 0 0 86 10 29
2019 AS-03 38 38 8 13 4 0 0 75 17 24
2019 AS-04 50 33 8 8 0 0 0 83 8 12
2019 AS-05 71 7 7 14 0 0 0 79 14 14
2018 AS 45 33 12 5 5 0 0 78 10 100
2018 AS-01 54 15 15 0 15 0 0 69 15 13
2018 AS-02 64 28 4 4 0 0 0 92 4 25
2018 AS-03 26 30 22 11 11 0 0 56 22 27
2018 AS-04 58 33 8 0 0 0 0 92 0 12
2018 AS-05 33 58 8 0 0 0 0 92 0 12
2017 AS 55 26 7 5 5 1 1 82 10 98
2017 AS-01 69 15 0 0 8 8 0 92 8 13
2017 AS-02 53 27 8 0 12 0 0 80 12 25
2017 AS-03 38 33 12 8 4 0 4 74 13 25
2017 AS-05 69 24 0 7 0 0 0 93 7 13

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 50 35 9 5 2 0 0 85 6 111
2020 AS-01 47 53 0 0 0 0 0 100 0 15
2020 AS-02 57 29 11 0 4 0 0 86 4 28
2020 AS-03 35 46 19 0 0 0 0 81 0 26
2020 AS-04 64 27 9 0 0 0 0 91 0 11
2020 AS-05 71 18 0 12 0 0 0 88 12 17
2019 AS 47 39 9 4 1 0 0 86 5 108
2019 AS-01 43 50 7 0 0 0 0 93 0 14
2019 AS-02 62 31 3 3 0 0 0 93 3 29
2019 AS-03 38 50 13 0 0 0 0 88 0 24
2019 AS-04 25 58 8 8 0 0 0 83 8 12
2019 AS-05 43 29 21 0 7 0 0 71 7 14
2018 AS 42 42 5 6 5 0 0 84 11 100
2018 AS-01 46 31 8 0 15 0 0 77 15 13
2018 AS-02 60 28 4 8 0 0 0 88 8 25
2018 AS-03 30 44 7 7 11 0 0 74 19 27
2018 AS-04 42 58 0 0 0 0 0 100 0 12
2018 AS-05 33 58 0 8 0 0 0 92 8 12
2017 AS 48 38 7 5 2 0 0 86 7 98
2017 AS-01 54 23 0 8 15 0 0 77 23 13
2017 AS-02 45 44 12 0 0 0 0 88 0 25
2017 AS-03 40 44 8 8 0 0 0 83 8 25
2017 AS-05 61 39 0 0 0 0 0 100 0 13

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 31 50 11 5 1 3 0 83 6 111
2020 AS-01 13 67 13 0 0 7 0 86 0 15
2020 AS-02 50 39 4 4 0 4 0 93 4 28
2020 AS-03 23 38 27 8 0 4 0 64 8 26
2020 AS-04 27 45 18 9 0 0 0 73 9 11
2020 AS-05 29 65 0 0 6 0 0 94 6 17
2019 AS 32 41 12 6 3 6 0 78 10 109
2019 AS-01 33 47 13 0 7 0 0 80 7 15
2019 AS-02 41 28 14 3 0 14 0 80 4 29
2019 AS-03 17 42 21 8 4 8 0 64 14 24
2019 AS-04 33 42 0 17 8 0 0 75 25 12
2019 AS-05 29 57 0 14 0 0 0 86 14 14
2018 AS 30 42 12 7 4 4 1 76 11 102
2018 AS-01 38 15 15 8 15 8 0 58 25 13
2018 AS-02 48 28 16 0 0 4 4 83 0 25
2018 AS-03 11 57 18 4 7 4 0 70 11 28
2018 AS-04 42 50 0 8 0 0 0 92 8 12
2018 AS-05 25 58 0 17 0 0 0 83 17 12
2017 AS 36 32 14 4 7 5 1 73 12 98
2017 AS-01 38 38 0 8 8 8 0 83 17 13
2017 AS-02 32 20 24 0 16 8 0 57 18 25
2017 AS-03 27 21 21 12 8 7 4 54 23 25
2017 AS-05 53 39 8 0 0 0 0 92 0 13

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 65 21 4 8 3 0 0 85 11 110
2020 AS-01 67 27 0 0 7 0 0 93 7 15
2020 AS-02 71 18 4 7 0 0 0 89 7 28
2020 AS-03 52 24 8 12 4 0 0 76 16 25
2020 AS-04 91 9 0 0 0 0 0 100 0 11
2020 AS-05 71 24 0 6 0 0 0 94 6 17
2019 AS 60 29 6 3 1 1 0 90 4 109
2019 AS-01 80 7 7 0 7 0 0 87 7 15
2019 AS-02 69 28 0 3 0 0 0 97 3 29
2019 AS-03 50 33 4 8 0 4 0 87 9 24
2019 AS-04 33 58 8 0 0 0 0 92 0 12
2019 AS-05 57 21 21 0 0 0 0 79 0 14
2018 AS 64 20 10 1 2 1 2 87 3 100
2018 AS-01 67 8 17 0 8 0 0 75 8 12
2018 AS-02 76 16 0 0 0 0 8 100 0 25
2018 AS-03 41 30 22 0 4 4 0 73 4 27
2018 AS-04 75 8 8 8 0 0 0 83 8 12
2018 AS-05 75 25 0 0 0 0 0 100 0 12
2017 AS 54 32 5 5 1 1 2 88 6 98
2017 AS-01 54 31 0 8 0 8 0 92 8 13
2017 AS-02 57 31 8 4 0 0 0 88 4 25
2017 AS-03 43 37 8 4 0 0 8 87 5 25
2017 AS-05 61 39 0 0 0 0 0 100 0 13

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 41 28 21 5 5 0 0 69 10 110
2020 AS-01 47 33 20 0 0 0 0 80 0 15
2020 AS-02 59 26 11 0 4 0 0 85 4 27
2020 AS-03 46 19 19 8 8 0 0 65 15 26
2020 AS-04 45 27 27 0 0 0 0 73 0 11
2020 AS-05 12 47 29 6 6 0 0 59 12 17
2019 AS 43 34 15 6 3 0 0 77 8 109
2019 AS-01 73 27 0 0 0 0 0 100 0 15
2019 AS-02 52 38 3 0 7 0 0 90 7 29
2019 AS-03 33 46 17 4 0 0 0 79 4 24
2019 AS-04 33 33 25 8 0 0 0 67 8 12
2019 AS-05 29 21 36 7 7 0 0 50 14 14
2018 AS 47 33 12 5 3 0 0 80 8 102
2018 AS-01 54 31 8 8 0 0 0 85 8 13
2018 AS-02 56 28 12 4 0 0 0 84 4 25
2018 AS-03 50 39 7 0 4 0 0 89 4 28
2018 AS-04 42 25 25 0 8 0 0 67 8 12
2018 AS-05 50 25 17 8 0 0 0 75 8 12
2017 AS 43 39 13 3 1 1 0 83 4 98
2017 AS-01 62 23 15 0 0 0 0 85 0 13
2017 AS-02 36 48 12 4 0 0 0 84 4 25
2017 AS-03 48 45 7 0 0 0 0 93 0 25
2017 AS-05 31 54 0 0 8 8 0 91 9 13

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 38 62 111
2020 AS-01 27 73 15
2020 AS-02 29 71 28
2020 AS-03 31 69 26
2020 AS-04 36 64 11
2020 AS-05 59 41 17

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 67 10 9 2 1 5 6 87 3 110
2020 AS-01 60 0 7 13 0 7 13 75 17 15
2020 AS-02 61 7 18 0 0 4 11 79 0 28
2020 AS-03 62 15 15 0 0 8 0 83 0 26
2020 AS-04 64 18 0 0 0 0 18 100 0 11
2020 AS-05 88 6 0 0 6 0 0 94 6 16

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 AS 20 44 36 110
2020 AS-01 29 43 29 14
2020 AS-02 7 46 46 28
2020 AS-03 23 35 42 26
2020 AS-04 9 64 27 11
2020 AS-05 18 41 41 17
2019 AS 39 28 33 109
2019 AS-01 33 13 53 15
2019 AS-02 34 31 34 29
2019 AS-03 46 38 17 24
2019 AS-04 25 25 50 12
2019 AS-05 29 43 29 14
2018 AS 41 28 30 102
2018 AS-01 23 46 31 13
2018 AS-02 44 28 28 25
2018 AS-03 50 25 25 28
2018 AS-04 42 33 25 12
2018 AS-05 33 17 50 12
2017 AS 28 40 32 98
2017 AS-01 31 46 23 13
2017 AS-02 28 28 44 25
2017 AS-03 33 40 27 25
2017 AS-05 24 53 23 13

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 AS 14 27 55 0 5 0 22
2019 AS 12 14 69 2 0 2 42
2019 AS-02 20 10 60 0 0 10 10
2019 AS-03 9 18 73 0 0 0 11
2018 AS 14 10 67 0 7 2 42
2018 AS-02 9 9 55 0 18 9 11
2018 AS-03 29 14 57 0 0 0 14
2017 AS 15 18 51 0 8 8 27
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 63 33 2 1 2 0 0 95 3 110
2020 AS-01 80 20 0 0 0 0 0 100 0 15
2020 AS-02 79 21 0 0 0 0 0 100 0 28
2020 AS-03 35 58 4 0 4 0 0 92 4 26
2020 AS-04 73 18 9 0 0 0 0 91 0 11
2020 AS-05 75 19 0 6 0 0 0 94 6 16
2019 AS 50 39 6 3 1 0 0 90 4 109
2019 AS-01 73 27 0 0 0 0 0 100 0 15
2019 AS-02 66 31 3 0 0 0 0 97 0 29
2019 AS-03 42 42 8 8 0 0 0 83 8 24
2019 AS-04 25 67 8 0 0 0 0 92 0 12
2019 AS-05 43 29 21 0 7 0 0 71 7 14
2018 AS 61 32 3 1 2 1 0 94 3 101
2018 AS-01 62 23 8 0 0 8 0 92 0 13
2018 AS-02 72 24 4 0 0 0 0 96 0 25
2018 AS-03 57 36 0 0 7 0 0 93 7 28
2018 AS-04 58 33 8 0 0 0 0 92 0 12
2018 AS-05 42 50 0 8 0 0 0 92 8 12
2017 AS 50 35 10 4 1 0 0 85 5 98
2017 AS-01 54 15 15 15 0 0 0 69 15 13
2017 AS-02 32 51 8 8 0 0 0 84 8 25
2017 AS-03 52 33 11 0 4 0 0 85 4 25
2017 AS-05 61 39 0 0 0 0 0 100 0 13

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 45 45 5 4 1 1 0 91 5 109
2020 AS-01 60 40 0 0 0 0 0 100 0 15
2020 AS-02 57 32 4 4 0 4 0 93 4 28
2020 AS-03 25 58 13 4 0 0 0 83 4 24
2020 AS-04 55 36 0 9 0 0 0 91 9 11
2020 AS-05 41 41 6 6 6 0 0 82 12 17
2019 AS 40 45 8 6 1 0 0 85 6 109
2019 AS-01 53 40 0 7 0 0 0 93 7 15
2019 AS-02 62 31 3 3 0 0 0 93 3 29
2019 AS-03 29 42 21 8 0 0 0 71 8 24
2019 AS-04 33 58 0 8 0 0 0 92 8 12
2019 AS-05 29 43 14 7 7 0 0 71 14 14
2018 AS 35 41 15 5 3 1 0 77 8 102
2018 AS-01 54 23 0 15 0 8 0 83 17 13
2018 AS-02 56 24 20 0 0 0 0 80 0 25
2018 AS-03 14 46 25 4 11 0 0 61 14 28
2018 AS-04 33 67 0 0 0 0 0 100 0 12
2018 AS-05 25 42 17 17 0 0 0 67 17 12
2017 AS 42 34 10 6 3 4 0 79 10 98
2017 AS-01 46 15 8 15 8 8 0 67 25 13
2017 AS-02 40 40 16 0 0 4 0 84 0 25
2017 AS-03 27 44 8 8 8 4 0 74 17 25
2017 AS-05 53 39 8 0 0 0 0 92 0 13

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 4 16 37 28 15 0 0 43 20 111
2020 AS-01 7 13 40 33 7 0 0 40 20 15
2020 AS-02 0 11 25 46 18 0 0 64 11 28
2020 AS-03 4 23 42 15 15 0 0 31 27 26
2020 AS-04 0 18 27 27 27 0 0 55 18 11
2020 AS-05 6 18 41 24 12 0 0 35 24 17
2019 AS 15 20 31 17 18 0 0 35 35 107
2019 AS-01 20 7 20 33 20 0 0 53 27 15
2019 AS-02 14 7 36 14 29 0 0 43 21 28
2019 AS-03 13 8 46 25 8 0 0 33 21 24
2019 AS-04 0 45 27 0 27 0 0 27 45 11
2019 AS-05 21 36 21 14 7 0 0 21 57 14
2018 AS 7 24 24 31 15 0 0 46 31 101
2018 AS-01 0 8 23 46 23 0 0 69 8 13
2018 AS-02 0 12 32 36 20 0 0 56 12 25
2018 AS-03 11 19 26 30 15 0 0 44 30 27
2018 AS-04 8 58 17 17 0 0 0 17 67 12
2018 AS-05 25 25 25 25 0 0 0 25 50 12
2017 AS 7 27 27 25 9 2 3 35 36 96
2017 AS-01 8 31 15 23 23 0 0 46 38 13
2017 AS-02 0 20 40 20 8 4 8 32 23 25
2017 AS-03 17 24 17 33 9 0 0 41 41 24
2017 AS-05 0 25 41 17 0 9 9 21 30 12

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 3 14 14 40 28 1 1 69 17 110
2020 AS-01 0 7 7 47 33 0 7 86 7 15
2020 AS-02 4 7 7 52 26 4 0 81 12 27
2020 AS-03 0 19 23 42 15 0 0 58 19 26
2020 AS-04 0 18 18 18 45 0 0 64 18 11
2020 AS-05 12 6 6 35 41 0 0 76 18 17
2019 AS 6 14 27 28 20 2 3 51 21 109
2019 AS-01 7 7 27 33 27 0 0 60 13 15
2019 AS-02 0 7 28 24 31 7 3 62 8 29
2019 AS-03 4 13 25 42 13 0 4 57 17 24
2019 AS-04 0 25 25 17 25 0 8 45 27 12
2019 AS-05 21 21 29 14 14 0 0 29 43 14
2018 AS 11 21 20 25 22 2 0 48 32 102
2018 AS-01 15 0 8 31 31 15 0 73 18 13
2018 AS-02 0 8 32 36 24 0 0 60 8 25
2018 AS-03 7 36 18 14 25 0 0 39 43 28
2018 AS-04 17 17 8 33 25 0 0 58 33 12
2018 AS-05 25 25 33 17 0 0 0 17 50 12
2017 AS 10 12 25 29 11 6 7 46 25 96
2017 AS-01 23 23 8 15 23 0 8 42 50 13
2017 AS-02 4 9 34 25 4 16 8 38 17 24
2017 AS-03 9 9 31 30 9 4 9 44 20 24
2017 AS-05 0 23 16 23 15 8 16 49 30 13

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 7 13 28 35 15 0 1 51 20 110
2020 AS-01 7 13 13 33 27 0 7 64 21 15
2020 AS-02 7 11 30 33 19 0 0 52 19 27
2020 AS-03 4 15 31 42 8 0 0 50 19 26
2020 AS-04 0 9 9 64 18 0 0 82 9 11
2020 AS-05 24 0 29 29 18 0 0 47 24 17
2019 AS 8 24 31 17 16 0 4 34 33 109
2019 AS-01 0 13 27 20 33 0 7 57 14 15
2019 AS-02 3 10 31 21 28 0 7 52 15 29
2019 AS-03 8 38 25 21 4 0 4 26 48 24
2019 AS-04 0 50 25 17 8 0 0 25 50 12
2019 AS-05 14 36 43 0 7 0 0 7 50 14
2018 AS 10 19 38 18 13 2 1 32 30 101
2018 AS-01 8 8 31 23 23 0 8 50 17 13
2018 AS-02 8 17 33 17 21 4 0 39 26 24
2018 AS-03 14 25 39 14 4 4 0 19 41 28
2018 AS-04 8 0 50 33 8 0 0 42 8 12
2018 AS-05 8 25 50 17 0 0 0 17 33 12
2017 AS 15 19 26 21 9 6 4 33 38 98
2017 AS-01 8 23 46 15 8 0 0 23 31 13
2017 AS-02 16 20 16 8 20 12 8 35 45 25
2017 AS-03 23 17 23 25 0 8 4 28 45 25
2017 AS-05 7 24 15 31 8 8 8 46 37 13

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 7 9 26 35 21 0 1 57 17 110
2020 AS-01 7 7 33 27 20 0 7 50 14 15
2020 AS-02 0 4 21 39 36 0 0 75 4 28
2020 AS-03 8 4 31 38 19 0 0 58 12 26
2020 AS-04 0 9 18 55 18 0 0 73 9 11
2020 AS-05 13 19 19 38 13 0 0 50 31 16
2019 AS 4 20 25 29 20 0 2 50 25 108
2019 AS-01 7 7 27 20 40 0 0 60 13 15
2019 AS-02 0 24 17 21 34 0 3 57 25 29
2019 AS-03 4 9 22 52 9 0 4 64 14 23
2019 AS-04 0 17 42 42 0 0 0 42 17 12
2019 AS-05 14 29 21 21 14 0 0 36 43 14
2018 AS 3 4 36 33 23 0 1 56 7 102
2018 AS-01 8 8 8 23 46 0 8 75 17 13
2018 AS-02 0 0 36 36 28 0 0 64 0 25
2018 AS-03 7 4 29 39 21 0 0 61 11 28
2018 AS-04 0 0 50 33 17 0 0 50 0 12
2018 AS-05 0 8 50 42 0 0 0 42 8 12
2017 AS 2 6 35 33 16 3 4 53 9 96
2017 AS-01 0 8 23 31 15 8 15 60 10 13
2017 AS-02 0 4 44 24 20 4 4 48 4 25
2017 AS-03 0 0 34 39 23 0 4 64 0 24
2017 AS-05 0 16 42 34 0 9 0 37 17 12

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 6 16 24 27 24 2 0 52 23 111
2020 AS-01 0 13 20 20 40 7 0 64 14 15
2020 AS-02 0 11 25 32 32 0 0 64 11 28
2020 AS-03 8 23 15 38 15 0 0 54 31 26
2020 AS-04 0 18 27 9 36 9 0 50 20 11
2020 AS-05 12 12 41 24 12 0 0 35 24 17
2019 AS 11 25 26 21 16 0 2 37 36 109
2019 AS-01 13 7 13 40 27 0 0 67 20 15
2019 AS-02 3 24 24 14 31 0 3 46 29 29
2019 AS-03 4 25 29 33 8 0 0 42 29 24
2019 AS-04 8 25 50 8 0 0 8 9 36 12
2019 AS-05 36 29 21 7 7 0 0 14 64 14
2018 AS 8 24 27 24 14 2 2 39 33 102
2018 AS-01 8 15 15 31 23 0 8 58 25 13
2018 AS-02 0 20 24 36 12 8 0 52 22 25
2018 AS-03 14 25 25 18 14 0 4 33 41 28
2018 AS-04 8 8 58 17 8 0 0 25 17 12
2018 AS-05 8 42 17 25 8 0 0 33 50 12
2017 AS 9 15 26 19 21 3 7 45 26 96
2017 AS-01 15 15 8 23 15 0 23 50 40 13
2017 AS-02 8 16 24 20 20 4 8 45 27 25
2017 AS-03 9 17 22 16 30 4 3 49 28 24
2017 AS-05 0 0 58 9 16 9 9 30 0 12

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 4 9 25 30 27 3 3 60 13 111
2020 AS-01 0 7 33 20 33 0 7 57 7 15
2020 AS-02 4 0 14 50 32 0 0 82 4 28
2020 AS-03 0 8 42 19 15 12 4 41 9 26
2020 AS-04 0 27 9 9 55 0 0 64 27 11
2020 AS-05 12 6 12 53 18 0 0 71 18 17
2019 AS 12 13 28 20 19 2 6 43 27 109
2019 AS-01 20 0 20 27 20 7 7 54 23 15
2019 AS-02 10 3 24 17 38 3 3 59 15 29
2019 AS-03 4 13 38 29 13 0 4 43 17 24
2019 AS-04 0 17 50 8 8 0 17 20 20 12
2019 AS-05 29 29 21 14 7 0 0 21 57 14
2018 AS 12 20 26 23 11 4 5 37 35 101
2018 AS-01 23 8 8 31 8 15 8 50 40 13
2018 AS-02 4 8 32 28 16 8 4 50 14 25
2018 AS-03 19 19 22 22 15 0 4 38 38 27
2018 AS-04 8 33 33 17 8 0 0 25 42 12
2018 AS-05 8 42 33 8 0 0 8 9 55 12
2017 AS 11 12 23 24 20 6 5 49 25 96
2017 AS-01 23 15 8 23 15 15 0 45 45 13
2017 AS-02 12 16 16 24 20 8 4 50 32 25
2017 AS-03 13 13 17 24 21 4 7 51 29 24
2017 AS-05 0 0 33 33 17 9 8 60 0 12

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 5 15 26 32 18 3 1 52 21 110
2020 AS-01 13 13 7 33 20 7 7 62 31 15
2020 AS-02 0 7 25 46 21 0 0 68 7 28
2020 AS-03 4 12 24 44 8 8 0 57 17 25
2020 AS-04 9 0 36 18 36 0 0 55 9 11
2020 AS-05 12 24 35 12 18 0 0 29 35 17
2019 AS 5 20 31 26 17 0 2 43 25 108
2019 AS-01 0 13 13 27 40 0 7 71 14 15
2019 AS-02 4 11 39 29 18 0 0 46 14 28
2019 AS-03 4 25 25 29 13 0 4 43 30 24
2019 AS-04 0 33 25 33 8 0 0 42 33 12
2019 AS-05 14 7 43 21 14 0 0 36 21 14
2018 AS 13 14 33 20 15 4 2 36 28 102
2018 AS-01 8 8 31 15 23 0 15 45 18 13
2018 AS-02 4 16 24 24 20 12 0 50 23 25
2018 AS-03 21 14 32 18 14 0 0 32 36 28
2018 AS-04 17 8 42 17 17 0 0 33 25 12
2018 AS-05 0 33 50 8 0 8 0 9 36 12
2017 AS 10 18 25 21 14 4 7 39 32 98
2017 AS-01 15 15 15 15 23 8 8 45 36 13
2017 AS-02 8 20 24 24 12 4 8 41 32 25
2017 AS-03 8 11 36 16 17 4 8 38 22 25
2017 AS-05 8 7 31 23 15 8 8 45 18 13

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 3 14 38 25 20 0 1 45 16 111
2020 AS-01 0 20 27 20 27 0 7 50 21 15
2020 AS-02 0 0 43 39 18 0 0 57 0 28
2020 AS-03 8 15 50 15 12 0 0 27 23 26
2020 AS-04 0 0 55 18 27 0 0 45 0 11
2020 AS-05 6 29 24 24 18 0 0 41 35 17
2019 AS 9 11 17 30 29 1 2 61 21 109
2019 AS-01 7 7 27 13 47 0 0 60 13 15
2019 AS-02 7 3 21 24 41 0 3 68 11 29
2019 AS-03 8 17 21 42 8 0 4 52 26 24
2019 AS-04 0 17 17 33 33 0 0 67 17 12
2019 AS-05 14 21 14 29 21 0 0 50 36 14

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 34 41 12 7 4 2 0 76 11 108
2020 AS-01 40 53 0 7 0 0 0 93 7 15
2020 AS-02 50 29 7 11 4 0 0 79 14 28
2020 AS-03 24 44 12 12 0 8 0 74 13 25
2020 AS-04 36 27 36 0 0 0 0 64 0 11
2020 AS-05 25 50 13 6 6 0 0 75 13 16
2019 AS 22 42 16 12 4 5 0 67 17 108
2019 AS-01 40 40 13 7 0 0 0 80 7 15
2019 AS-02 28 48 14 0 3 7 0 81 4 29
2019 AS-03 9 48 26 9 4 4 0 59 14 23
2019 AS-04 17 50 8 17 0 8 0 73 18 12
2019 AS-05 21 14 21 36 7 0 0 36 43 14

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 61 27 6 3 3 0 0 88 5 110
2020 AS-01 43 43 7 0 7 0 0 86 7 14
2020 AS-02 71 25 0 0 4 0 0 96 4 28
2020 AS-03 50 27 15 8 0 0 0 77 8 26
2020 AS-04 73 18 9 0 0 0 0 91 0 11
2020 AS-05 65 24 0 6 6 0 0 88 12 17
2019 AS 53 29 6 6 4 2 0 83 10 108
2019 AS-01 67 20 7 7 0 0 0 87 7 15
2019 AS-02 61 29 0 0 4 7 0 96 4 28
2019 AS-03 42 42 13 4 0 0 0 83 4 24
2019 AS-04 33 42 8 17 0 0 0 75 17 12
2019 AS-05 36 29 14 14 7 0 0 64 21 14
2018 AS 58 24 11 2 5 0 1 82 7 102
2018 AS-01 85 8 8 0 0 0 0 92 0 13
2018 AS-02 64 20 12 4 0 0 0 84 4 25
2018 AS-03 32 36 11 4 14 0 4 70 19 28
2018 AS-04 67 25 8 0 0 0 0 92 0 12
2018 AS-05 58 33 8 0 0 0 0 92 0 12
2017 AS 57 20 11 7 4 1 0 77 11 98
2017 AS-01 54 8 8 15 8 8 0 67 25 13
2017 AS-02 53 31 8 4 4 0 0 84 8 25
2017 AS-03 51 25 12 8 4 0 0 76 12 25
2017 AS-05 69 16 15 0 0 0 0 85 0 13

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 67 24 4 4 2 0 0 91 5 110
2020 AS-01 60 27 0 7 7 0 0 87 13 15
2020 AS-02 75 18 4 4 0 0 0 93 4 28
2020 AS-03 52 40 4 4 0 0 0 92 4 25
2020 AS-04 82 9 0 9 0 0 0 91 9 11
2020 AS-05 65 18 12 0 6 0 0 82 6 17
2019 AS 57 28 9 5 1 0 0 85 6 108
2019 AS-01 67 27 0 7 0 0 0 93 7 15
2019 AS-02 61 32 7 0 0 0 0 93 0 28
2019 AS-03 50 29 13 8 0 0 0 79 8 24
2019 AS-04 50 25 17 8 0 0 0 75 8 12
2019 AS-05 57 21 14 0 7 0 0 79 7 14
2018 AS 57 32 4 3 3 0 1 90 6 102
2018 AS-01 62 23 15 0 0 0 0 85 0 13
2018 AS-02 64 36 0 0 0 0 0 100 0 25
2018 AS-03 39 36 4 7 11 0 4 78 19 28
2018 AS-04 58 42 0 0 0 0 0 100 0 12
2018 AS-05 67 25 0 8 0 0 0 92 8 12
2017 AS 59 26 4 8 3 0 0 85 11 98
2017 AS-01 62 23 8 0 8 0 0 85 8 13
2017 AS-02 53 39 4 0 4 0 0 92 4 25
2017 AS-03 63 17 4 17 0 0 0 79 17 25
2017 AS-05 54 39 0 8 0 0 0 92 8 13

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 58 33 6 2 0 1 0 92 2 110
2020 AS-01 27 67 7 0 0 0 0 93 0 15
2020 AS-02 64 29 4 4 0 0 0 93 4 28
2020 AS-03 50 31 15 0 0 4 0 84 0 26
2020 AS-04 91 9 0 0 0 0 0 100 0 11
2020 AS-05 65 29 0 6 0 0 0 94 6 17
2019 AS 49 33 10 5 1 2 0 84 6 108
2019 AS-01 60 33 7 0 0 0 0 93 0 15
2019 AS-02 52 24 7 10 0 7 0 81 11 29
2019 AS-03 35 35 26 4 0 0 0 70 4 23
2019 AS-04 42 42 8 8 0 0 0 83 8 12
2019 AS-05 64 29 0 0 7 0 0 93 7 14
2018 AS 50 36 7 2 3 1 1 88 5 102
2018 AS-01 54 23 8 0 8 8 0 83 8 13
2018 AS-02 56 40 4 0 0 0 0 96 0 25
2018 AS-03 32 36 14 7 7 0 4 70 15 28
2018 AS-04 58 42 0 0 0 0 0 100 0 12
2018 AS-05 50 42 8 0 0 0 0 92 0 12

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 58 30 9 1 1 1 0 89 2 110
2020 AS-01 80 13 7 0 0 0 0 93 0 15
2020 AS-02 54 32 11 4 0 0 0 86 4 28
2020 AS-03 54 27 19 0 0 0 0 81 0 26
2020 AS-04 55 36 0 0 0 9 0 100 0 11
2020 AS-05 65 29 0 0 6 0 0 94 6 17
2019 AS 44 34 10 5 4 4 0 81 9 108
2019 AS-01 60 27 0 7 7 0 0 87 13 15
2019 AS-02 59 21 14 0 3 3 0 82 4 29
2019 AS-03 30 48 13 4 0 4 0 82 5 23
2019 AS-04 33 33 8 8 8 8 0 73 18 12
2019 AS-05 29 43 14 7 7 0 0 71 14 14
2018 AS 46 41 5 2 1 4 2 92 3 101
2018 AS-01 54 23 15 0 0 8 0 83 0 13
2018 AS-02 63 29 4 0 0 0 4 96 0 24
2018 AS-03 25 46 7 7 4 7 4 80 12 28
2018 AS-04 42 50 0 0 0 8 0 100 0 12
2018 AS-05 33 67 0 0 0 0 0 100 0 12
2017 AS 51 33 5 8 2 1 0 85 10 98
2017 AS-01 69 23 8 0 0 0 0 92 0 13
2017 AS-02 53 32 4 4 4 4 0 88 8 25
2017 AS-03 34 49 4 8 4 0 0 84 12 25
2017 AS-05 69 23 8 0 0 0 0 92 0 13

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 54 27 12 1 2 4 1 85 3 111
2020 AS-01 67 13 7 0 7 7 0 86 7 15
2020 AS-02 50 32 11 0 0 4 4 88 0 28
2020 AS-03 42 38 12 4 0 4 0 84 4 26
2020 AS-04 45 27 18 0 0 9 0 80 0 11
2020 AS-05 76 12 6 0 6 0 0 88 6 17
2019 AS 46 33 10 5 3 3 1 82 8 109
2019 AS-01 60 20 0 7 13 0 0 80 20 15
2019 AS-02 59 24 10 3 0 0 3 86 4 29
2019 AS-03 29 46 13 4 0 8 0 82 5 24
2019 AS-04 33 42 8 8 8 0 0 75 17 12
2019 AS-05 43 43 7 7 0 0 0 86 7 14
2018 AS 42 35 7 3 0 9 4 89 3 100
2018 AS-01 46 38 8 0 0 8 0 92 0 13
2018 AS-02 61 17 0 4 0 13 4 95 5 23
2018 AS-03 25 43 7 7 0 11 7 83 9 28
2018 AS-04 33 33 8 0 0 17 8 89 0 12
2018 AS-05 42 50 8 0 0 0 0 92 0 12
2017 AS 43 30 11 5 5 6 0 77 11 98
2017 AS-01 46 23 0 15 8 8 0 75 25 13
2017 AS-02 52 20 16 0 8 4 0 75 8 25
2017 AS-03 34 41 4 4 8 8 0 82 13 25
2017 AS-05 53 32 15 0 0 0 0 85 0 13

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 68 27 2 3 1 0 0 95 4 111
2020 AS-01 87 7 7 0 0 0 0 93 0 15
2020 AS-02 82 14 0 4 0 0 0 96 4 28
2020 AS-03 50 50 0 0 0 0 0 100 0 26
2020 AS-04 64 36 0 0 0 0 0 100 0 11
2020 AS-05 76 12 0 6 6 0 0 88 12 17
2019 AS 58 33 6 1 1 1 0 93 2 108
2019 AS-01 80 13 0 7 0 0 0 93 7 15
2019 AS-02 71 25 4 0 0 0 0 96 0 28
2019 AS-03 42 54 4 0 0 0 0 96 0 24
2019 AS-04 42 33 17 0 0 8 0 82 0 12
2019 AS-05 50 29 14 0 7 0 0 79 7 14
2018 AS 57 34 6 2 1 0 0 91 3 101
2018 AS-01 62 38 0 0 0 0 0 100 0 13
2018 AS-02 71 29 0 0 0 0 0 100 0 24
2018 AS-03 39 46 4 7 4 0 0 86 11 28
2018 AS-04 67 33 0 0 0 0 0 100 0 12
2018 AS-05 67 17 17 0 0 0 0 83 0 12
2017 AS 57 31 5 4 2 1 0 88 6 98
2017 AS-01 62 23 8 8 0 0 0 85 8 13
2017 AS-02 53 31 4 4 4 4 0 87 8 25
2017 AS-03 51 41 4 0 4 0 0 92 4 25
2017 AS-05 69 31 0 0 0 0 0 100 0 13

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 56 21 7 4 3 5 5 85 7 111
2020 AS-01 47 13 13 0 13 7 7 69 15 15
2020 AS-02 64 14 4 7 0 7 4 88 8 28
2020 AS-03 38 27 15 8 0 4 8 74 9 26
2020 AS-04 55 18 9 0 0 9 9 89 0 11
2020 AS-05 65 24 0 0 6 6 0 94 6 17

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 42 27 9 5 2 14 2 82 7 111
2020 AS-01 47 0 7 0 7 33 7 78 11 15
2020 AS-02 43 36 7 4 0 7 4 88 4 28
2020 AS-03 38 31 8 8 0 15 0 82 9 26
2020 AS-04 36 27 18 0 0 18 0 78 0 11
2020 AS-05 41 41 0 6 6 6 0 88 13 17

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 50 34 6 1 2 5 3 90 3 111
2020 AS-01 47 20 13 0 7 7 7 77 8 15
2020 AS-02 50 43 0 4 0 4 0 96 4 28
2020 AS-03 38 42 8 0 0 8 4 91 0 26
2020 AS-04 45 27 9 0 0 9 9 89 0 11
2020 AS-05 53 41 0 0 6 0 0 94 6 17

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 40 24 14 8 1 6 7 74 10 111
2020 AS-01 33 27 20 13 0 7 0 64 14 15
2020 AS-02 36 25 18 0 4 4 14 74 4 28
2020 AS-03 38 19 4 19 0 15 4 71 24 26
2020 AS-04 55 18 9 0 0 9 9 89 0 11
2020 AS-05 35 35 18 6 0 0 6 75 6 17
2019 AS 32 26 13 11 4 6 7 68 17 108
2019 AS-01 40 27 13 7 0 0 13 77 8 15
2019 AS-02 43 14 4 18 0 14 7 73 23 28
2019 AS-03 25 33 4 4 13 8 13 74 21 24
2019 AS-04 33 25 25 17 0 0 0 58 17 12
2019 AS-05 29 21 29 14 7 0 0 50 21 14
2018 AS 31 34 13 11 4 2 5 71 16 102
2018 AS-01 54 23 8 8 0 8 0 83 8 13
2018 AS-02 28 44 8 8 0 0 12 82 9 25
2018 AS-03 18 32 11 18 11 4 7 56 32 28
2018 AS-04 25 42 25 8 0 0 0 67 8 12
2018 AS-05 33 33 33 0 0 0 0 67 0 12
2017 AS 36 23 16 9 5 7 4 66 16 98
2017 AS-01 46 8 8 15 15 8 0 58 33 13
2017 AS-02 40 28 12 0 8 4 8 77 9 25
2017 AS-03 32 23 12 17 4 8 4 63 24 25
2017 AS-05 31 31 24 0 0 8 7 72 0 13

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 42 35 10 6 2 4 2 81 9 110
2020 AS-01 60 20 7 0 0 13 0 92 0 15
2020 AS-02 43 39 11 7 0 0 0 82 7 28
2020 AS-03 35 38 12 4 4 4 4 79 8 26
2020 AS-04 18 45 18 0 0 9 9 78 0 11
2020 AS-05 44 25 13 13 6 0 0 69 19 16
2019 AS 39 33 13 8 4 1 2 75 12 109
2019 AS-01 53 40 0 0 7 0 0 93 7 15
2019 AS-02 52 24 10 3 7 3 0 79 11 29
2019 AS-03 21 42 25 8 0 0 4 65 9 24
2019 AS-04 33 25 8 25 0 0 8 64 27 12
2019 AS-05 36 29 14 14 7 0 0 64 21 14
2018 AS 36 38 9 8 5 5 0 77 14 101
2018 AS-01 54 23 0 0 15 8 0 83 17 13
2018 AS-02 40 32 8 8 4 8 0 78 13 25
2018 AS-03 25 43 11 11 7 4 0 70 19 28
2018 AS-04 25 42 17 8 0 8 0 73 9 12
2018 AS-05 42 42 17 0 0 0 0 83 0 12
2017 AS 41 26 15 9 4 3 1 70 14 98
2017 AS-01 46 15 0 15 15 8 0 67 33 13
2017 AS-02 32 32 24 8 0 0 4 67 8 25
2017 AS-03 43 25 17 4 8 4 0 70 13 25
2017 AS-05 46 31 23 0 0 0 0 77 0 13

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 52 31 9 4 2 3 0 85 6 111
2020 AS-01 80 13 0 0 0 7 0 100 0 15
2020 AS-02 50 39 7 4 0 0 0 89 4 28
2020 AS-03 46 23 19 4 0 8 0 75 4 26
2020 AS-04 45 36 18 0 0 0 0 82 0 11
2020 AS-05 53 29 6 6 6 0 0 82 12 17
2019 AS 36 46 14 2 2 0 0 82 4 106
2019 AS-01 47 40 7 0 7 0 0 87 7 15
2019 AS-02 44 44 11 0 0 0 0 89 0 27
2019 AS-03 30 43 22 4 0 0 0 74 4 23
2019 AS-04 25 50 25 0 0 0 0 75 0 12
2019 AS-05 29 50 7 7 7 0 0 79 14 14
2018 AS 32 41 19 5 2 1 0 74 7 100
2018 AS-01 54 23 15 8 0 0 0 77 8 13
2018 AS-02 40 48 8 0 0 4 0 92 0 25
2018 AS-03 19 37 30 7 7 0 0 56 15 27
2018 AS-04 33 42 17 8 0 0 0 75 8 12
2018 AS-05 25 58 17 0 0 0 0 83 0 12

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 32 27 14 7 6 8 5 69 16 111
2020 AS-01 40 7 7 7 7 20 13 70 20 15
2020 AS-02 46 25 11 4 4 7 4 80 8 28
2020 AS-03 35 19 19 8 8 4 8 61 17 26
2020 AS-04 18 45 0 0 0 27 9 100 0 11
2020 AS-05 6 47 24 18 6 0 0 53 24 17
2019 AS 24 24 19 13 8 8 4 54 24 109
2019 AS-01 27 27 27 7 7 7 0 57 14 15
2019 AS-02 28 28 17 3 10 10 3 64 16 29
2019 AS-03 21 17 29 8 8 13 4 45 20 24
2019 AS-04 17 33 8 17 8 8 8 60 30 12
2019 AS-05 14 7 21 43 14 0 0 21 57 14
2018 AS 25 21 19 9 9 14 5 55 22 102
2018 AS-01 31 23 0 8 8 23 8 78 22 13
2018 AS-02 28 20 20 0 0 16 16 71 0 25
2018 AS-03 18 25 21 11 21 4 0 44 33 28
2018 AS-04 17 17 25 0 8 33 0 50 13 12
2018 AS-05 17 25 25 25 8 0 0 42 33 12
2017 AS 29 20 13 7 10 14 6 62 22 98
2017 AS-01 31 23 8 15 8 15 0 64 27 13
2017 AS-02 24 12 24 0 8 23 8 53 12 25
2017 AS-03 29 27 4 12 12 7 8 66 29 25
2017 AS-05 38 24 8 15 8 8 0 66 25 13

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 55 35 0 7 3 0 0 90 10 110
2020 AS-01 67 33 0 0 0 0 0 100 0 15
2020 AS-02 57 36 0 4 4 0 0 93 7 28
2020 AS-03 36 44 0 16 4 0 0 80 20 25
2020 AS-04 73 27 0 0 0 0 0 100 0 11
2020 AS-05 59 35 0 6 0 0 0 94 6 17

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 50 32 5 7 5 0 1 84 12 111
2020 AS-01 73 20 0 7 0 0 0 93 7 15
2020 AS-02 43 39 7 11 0 0 0 82 11 28
2020 AS-03 38 35 8 12 8 0 0 73 19 26
2020 AS-04 64 36 0 0 0 0 0 100 0 11
2020 AS-05 59 24 6 0 6 0 6 88 6 17
2019 AS 62 28 3 5 3 0 0 90 7 109
2019 AS-01 73 27 0 0 0 0 0 100 0 15
2019 AS-02 55 31 3 7 3 0 0 86 10 29
2019 AS-03 79 17 0 0 4 0 0 96 4 24
2019 AS-04 25 58 0 8 8 0 0 83 17 12
2019 AS-05 50 29 7 14 0 0 0 79 14 14
2017 AS 53 38 1 7 1 0 0 91 8 98
2017 AS-01 46 38 0 15 0 0 0 85 15 13
2017 AS-02 52 40 0 8 0 0 0 92 8 25
2017 AS-03 38 45 4 8 4 0 0 83 12 25
2017 AS-05 45 47 0 8 0 0 0 92 8 13

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 50 38 5 5 3 0 0 88 7 111
2020 AS-01 47 53 0 0 0 0 0 100 0 15
2020 AS-02 54 36 4 4 4 0 0 89 7 28
2020 AS-03 35 46 8 12 0 0 0 81 12 26
2020 AS-04 55 45 0 0 0 0 0 100 0 11
2020 AS-05 76 12 6 0 6 0 0 88 6 17
2019 AS 66 25 5 2 2 0 0 92 4 106
2019 AS-01 80 13 0 7 0 0 0 93 7 15
2019 AS-02 66 24 7 0 3 0 0 90 3 29
2019 AS-03 71 21 8 0 0 0 0 92 0 24
2019 AS-04 42 50 0 8 0 0 0 92 8 12
2019 AS-05 57 29 7 0 7 0 0 86 7 14
2017 AS 60 31 4 4 1 0 0 91 5 98
2017 AS-01 77 15 8 0 0 0 0 92 0 13
2017 AS-02 60 32 0 8 0 0 0 92 8 25
2017 AS-03 47 37 4 8 4 0 0 83 12 25
2017 AS-05 68 24 8 0 0 0 0 92 0 13

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 88 8 2 0 2 0 0 96 2 111
2020 AS-01 93 7 0 0 0 0 0 100 0 15
2020 AS-02 93 7 0 0 0 0 0 100 0 28
2020 AS-03 77 12 8 0 4 0 0 88 4 26
2020 AS-04 91 9 0 0 0 0 0 100 0 11
2020 AS-05 100 0 0 0 0 0 0 100 0 17
2017 AS 71 23 4 1 1 0 0 94 2 98
2017 AS-01 69 15 8 0 8 0 0 85 8 13
2017 AS-02 64 28 8 0 0 0 0 92 0 25
2017 AS-03 68 27 0 4 0 0 0 96 4 25
2017 AS-05 84 16 0 0 0 0 0 100 0 13

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 71 22 5 2 0 0 0 93 2 111
2020 AS-01 87 7 7 0 0 0 0 93 0 15
2020 AS-02 71 25 4 0 0 0 0 96 0 28
2020 AS-03 77 15 8 0 0 0 0 92 0 26
2020 AS-04 55 45 0 0 0 0 0 100 0 11
2020 AS-05 65 24 6 6 0 0 0 88 6 17
2019 AS 59 24 11 4 0 3 0 85 4 109
2019 AS-01 80 7 13 0 0 0 0 87 0 15
2019 AS-02 62 21 10 3 0 3 0 86 4 29
2019 AS-03 63 21 17 0 0 0 0 83 0 24
2019 AS-04 42 17 25 17 0 0 0 58 17 12
2019 AS-05 57 43 0 0 0 0 0 100 0 14

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 9 91 111
2020 AS-02 0 100 28
2019 AS 9 91 109
2019 AS-02 0 100 29
2018 AS 10 90 101
2018 AS-02 0 100 25
2018 AS-03 21 79 28
2018 AS-05 0 100 11

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 50 50 10

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 10
2018 AS 0 100 10

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 10
2019 AS 0 100 10
2018 AS 0 100 10

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 10
2019 AS 0 100 10
2018 AS 0 100 10

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 50 50 10

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 50 50 10

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 50 50 10

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 10
2018 AS 0 100 10

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 10

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 10
2018 AS 50 50 10

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 10

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 10

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 10

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 10
2019 AS 0 100 10
2018 AS 0 100 10

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 10
2019 AS 0 100 10

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 10
2018 AS 0 100 10

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 10
2018 AS 0 100 10

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 10

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 10

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 10

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 10

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 50 50 10

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 10

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 10

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 10
2019 AS 0 100 10

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 24 20 7 4 5 32 8 73 15 110
2020 AS-01 27 13 13 7 7 27 7 60 20 15
2020 AS-02 21 18 0 0 0 50 11 100 0 28
2020 AS-03 16 28 4 4 4 36 8 79 14 25
2020 AS-04 18 9 18 18 0 18 18 43 29 11
2020 AS-05 29 24 12 0 12 18 6 69 15 17
2019 AS 21 8 17 9 2 33 10 52 19 109
2019 AS-01 33 13 13 13 0 20 7 64 18 15
2019 AS-02 21 3 14 3 0 38 21 58 8 29
2019 AS-03 17 8 21 4 0 38 13 50 8 24
2019 AS-04 8 8 17 8 0 58 0 40 20 12
2019 AS-05 29 0 14 21 14 14 7 36 45 14
2018 AS 22 16 13 8 5 29 8 59 20 101
2018 AS-01 58 8 0 17 0 17 0 80 20 12
2018 AS-02 20 20 8 4 0 36 12 77 8 25
2018 AS-03 7 18 11 11 14 29 11 41 41 28
2018 AS-04 25 17 17 0 0 33 8 71 0 12
2018 AS-05 17 17 33 8 0 25 0 44 11 12
2017 AS 16 13 13 5 5 39 9 55 20 98
2017 AS-01 23 23 8 8 15 23 0 60 30 13
2017 AS-02 8 16 12 8 0 48 8 55 18 25
2017 AS-03 15 4 8 8 4 44 17 49 31 25
2017 AS-05 23 24 8 0 8 23 15 75 13 13

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 47 23 13 2 4 10 2 80 6 111
2020 AS-01 60 13 20 0 0 7 0 79 0 15
2020 AS-02 54 29 0 0 0 18 0 100 0 28
2020 AS-03 38 35 8 4 4 12 0 83 9 26
2020 AS-04 36 0 27 9 0 9 18 50 13 11
2020 AS-05 53 18 24 0 6 0 0 71 6 17
2019 AS 35 24 17 6 3 15 2 70 10 109
2019 AS-01 47 13 7 7 7 20 0 75 17 15
2019 AS-02 48 17 14 0 3 17 0 79 4 29
2019 AS-03 25 33 25 4 0 4 8 67 5 24
2019 AS-04 8 42 25 0 0 25 0 67 0 12
2019 AS-05 29 14 14 21 7 14 0 50 33 14
2018 AS 32 26 18 6 3 13 3 68 11 101
2018 AS-01 50 17 17 8 0 8 0 73 9 12
2018 AS-02 40 28 12 4 0 12 4 81 5 25
2018 AS-03 18 32 18 11 7 7 7 58 21 28
2018 AS-04 42 25 8 0 0 25 0 89 0 12
2018 AS-05 25 25 25 8 8 8 0 55 18 12
2017 AS 30 29 11 5 5 18 2 73 13 98
2017 AS-01 31 23 15 8 8 15 0 64 18 13
2017 AS-02 28 24 12 4 4 24 4 72 11 25
2017 AS-03 23 37 12 8 4 15 0 71 14 25
2017 AS-05 46 31 0 0 8 8 7 91 9 13

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 5 95 111
2020 AS-02 0 100 28
2020 AS-03 0 100 26
2020 AS-04 0 100 11
2019 AS 6 94 109
2019 AS-04 0 100 12

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 25 18 9 2 2 35 9 77 6 111
2020 AS-01 27 13 13 7 0 33 7 67 11 15
2020 AS-02 25 14 0 0 0 50 11 100 0 28
2020 AS-03 19 23 8 4 0 35 12 79 7 26
2020 AS-04 27 18 18 0 0 18 18 71 0 11
2020 AS-05 29 18 24 0 6 18 6 62 8 17
2019 AS 22 9 21 2 3 36 7 55 8 109
2019 AS-01 33 7 20 0 13 20 7 55 18 15
2019 AS-02 21 7 14 0 0 45 14 67 0 29
2019 AS-03 17 4 21 4 0 42 13 45 9 24
2019 AS-04 8 8 25 0 0 58 0 40 0 12
2019 AS-05 36 7 29 7 7 14 0 50 17 14
2018 AS 22 17 13 2 1 36 10 71 5 101
2018 AS-01 58 0 8 8 0 25 0 78 11 12
2018 AS-02 24 12 8 0 0 44 12 82 0 25
2018 AS-03 4 21 18 4 4 36 14 50 14 28
2018 AS-04 33 25 0 0 0 33 8 100 0 12
2018 AS-05 8 25 25 0 0 33 8 57 0 12
2017 AS 19 13 9 1 4 43 10 69 11 97
2017 AS-01 31 15 0 0 8 46 0 86 14 13
2017 AS-02 20 12 8 4 4 44 8 67 17 25
2017 AS-03 7 9 13 0 4 50 17 48 13 24
2017 AS-05 23 16 0 0 0 31 31 100 0 13

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 51 22 11 2 2 11 2 83 4 110
2020 AS-01 60 13 7 0 7 13 0 85 8 15
2020 AS-02 59 26 0 0 0 15 0 100 0 27
2020 AS-03 38 31 15 4 0 12 0 78 4 26
2020 AS-04 36 18 18 0 0 9 18 75 0 11
2020 AS-05 65 12 18 0 6 0 0 76 6 17
2019 AS 37 24 17 3 2 16 2 73 6 109
2019 AS-01 47 7 7 13 7 20 0 67 25 15
2019 AS-02 52 17 10 3 0 14 3 83 4 29
2019 AS-03 29 25 29 0 0 13 4 65 0 24
2019 AS-04 8 25 25 0 0 42 0 57 0 12
2019 AS-05 43 21 29 0 7 0 0 64 7 14
2018 AS 29 29 15 2 1 20 4 76 4 100
2018 AS-01 58 8 8 8 0 17 0 80 10 12
2018 AS-02 40 24 8 0 0 24 4 89 0 25
2018 AS-03 11 39 18 4 4 14 11 67 10 28
2018 AS-04 42 33 0 0 0 25 0 100 0 12
2018 AS-05 17 33 33 0 0 17 0 60 0 12
2017 AS 38 25 8 1 4 20 3 83 7 98
2017 AS-01 46 15 0 0 8 31 0 89 11 13
2017 AS-02 40 28 4 0 8 20 0 85 10 25
2017 AS-03 32 29 4 4 4 19 8 83 11 25
2017 AS-05 54 16 8 0 0 16 7 90 0 13

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 9 91 111
2020 AS-01 7 93 15
2020 AS-02 0 100 28
2020 AS-03 8 92 26
2020 AS-04 0 100 11
2020 AS-05 24 76 17

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 12 88 111
2020 AS-01 27 73 15
2020 AS-02 4 96 28
2020 AS-03 4 96 26
2020 AS-04 18 82 11
2020 AS-05 18 82 17
2019 AS 18 82 109
2019 AS-01 27 73 15
2019 AS-02 21 79 29
2019 AS-03 13 88 24
2019 AS-04 33 67 12
2019 AS-05 7 93 14
2017 AS 13 87 98
2017 AS-01 0 100 13

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 62 38 13

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 69 31 13
2019 AS 80 20 20
2017 AS 76 24 13

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 AS 75 19 6 0 0 0 0 94 0 16
2017 AS 58 32 0 0 0 0 10 100 0 10

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 61 25 6 3 0 2 4 90 3 110
2020 AS-01 57 29 0 7 0 0 7 92 8 14
2020 AS-02 79 18 0 0 0 0 4 100 0 28
2020 AS-03 46 38 12 0 0 0 4 88 0 26
2020 AS-04 55 9 9 0 0 18 9 88 0 11
2020 AS-05 65 18 12 6 0 0 0 82 6 17
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 53 32 9 2 4 1 0 85 5 111
2020 AS-01 67 27 7 0 0 0 0 93 0 15
2020 AS-02 57 29 11 0 4 0 0 86 4 28
2020 AS-03 46 38 8 4 0 4 0 88 4 26
2020 AS-04 45 36 9 9 0 0 0 82 9 11
2020 AS-05 59 29 6 0 6 0 0 88 6 17

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 51 38 6 2 2 1 0 90 4 110
2020 AS-01 53 40 7 0 0 0 0 93 0 15
2020 AS-02 68 25 4 4 0 0 0 93 4 28
2020 AS-03 44 44 12 0 0 0 0 88 0 25
2020 AS-04 36 55 9 0 0 0 0 91 0 11
2020 AS-05 41 41 0 6 6 6 0 88 13 17

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 53 34 6 2 4 1 0 88 6 108
2020 AS-01 53 40 7 0 0 0 0 93 0 15
2020 AS-02 71 21 4 4 0 0 0 93 4 28
2020 AS-03 42 42 8 4 0 4 0 87 4 24
2020 AS-04 36 45 9 0 9 0 0 82 9 11
2020 AS-05 50 31 6 0 13 0 0 81 13 16

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 55 31 8 2 2 1 1 88 4 110
2020 AS-01 67 27 0 7 0 0 0 93 7 15
2020 AS-02 75 21 0 4 0 0 0 96 4 28
2020 AS-03 44 48 8 0 0 0 0 92 0 25
2020 AS-04 36 36 18 0 0 0 9 80 0 11
2020 AS-05 47 24 18 0 6 6 0 75 6 17

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 58 27 7 3 2 2 1 88 5 110
2020 AS-01 67 27 0 7 0 0 0 93 7 15
2020 AS-02 68 25 4 4 0 0 0 93 4 28
2020 AS-03 48 32 12 4 0 4 0 83 4 25
2020 AS-04 45 36 18 0 0 0 0 82 0 11
2020 AS-05 59 12 12 0 6 6 6 80 7 17

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 83 14 1 0 0 3 0 99 0 110
2020 AS-01 93 7 0 0 0 0 0 100 0 15
2020 AS-02 86 14 0 0 0 0 0 100 0 28
2020 AS-03 76 20 4 0 0 0 0 96 0 25
2020 AS-04 82 18 0 0 0 0 0 100 0 11
2020 AS-05 82 12 0 0 0 6 0 100 0 17

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 68 23 5 1 1 2 0 93 2 111
2020 AS-01 80 0 7 0 0 13 0 92 0 15
2020 AS-02 86 7 7 0 0 0 0 93 0 28
2020 AS-03 46 46 8 0 0 0 0 92 0 26
2020 AS-04 73 18 0 9 0 0 0 91 9 11
2020 AS-05 65 24 6 0 6 0 0 88 6 17

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 64 21 5 6 3 1 0 85 9 111
2020 AS-01 53 13 13 7 7 7 0 71 14 15
2020 AS-02 75 21 0 4 0 0 0 96 4 28
2020 AS-03 50 31 8 8 4 0 0 81 12 26
2020 AS-04 82 0 9 9 0 0 0 82 9 11
2020 AS-05 71 18 0 6 6 0 0 88 12 17

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 66 25 5 2 1 1 0 92 3 111
2020 AS-01 67 20 0 7 0 7 0 93 7 15
2020 AS-02 75 18 7 0 0 0 0 93 0 28
2020 AS-03 54 35 8 4 0 0 0 88 4 26
2020 AS-04 64 36 0 0 0 0 0 100 0 11
2020 AS-05 71 18 6 0 6 0 0 88 6 17

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 81 19 21

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 35 24 18 24 0 0 0 59 24 17

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 54 34 5 3 3 0 1 89 5 111
2020 AS-01 60 40 0 0 0 0 0 100 0 15
2020 AS-02 61 32 4 0 4 0 0 93 4 28
2020 AS-03 42 38 4 12 0 0 4 84 12 26
2020 AS-04 45 36 18 0 0 0 0 82 0 11
2020 AS-05 65 24 6 0 6 0 0 88 6 17
2019 AS 35 38 14 5 6 3 0 75 10 108
2019 AS-01 40 27 20 0 13 0 0 67 13 15
2019 AS-02 52 34 7 0 3 3 0 89 4 29
2019 AS-03 35 30 17 9 4 4 0 68 14 23
2019 AS-04 17 50 17 8 8 0 0 67 17 12
2019 AS-05 29 50 14 0 7 0 0 79 7 14
2018 AS 30 51 6 4 3 3 3 86 7 100
2018 AS-01 42 25 8 8 8 8 0 73 18 12
2018 AS-02 36 56 0 0 0 4 4 100 0 25
2018 AS-03 30 37 7 7 7 4 7 75 17 27
2018 AS-04 17 83 0 0 0 0 0 100 0 12
2018 AS-05 25 58 8 8 0 0 0 83 8 12
2017 AS 33 28 15 7 6 9 1 68 15 98
2017 AS-01 31 23 8 23 8 8 0 58 33 13
2017 AS-02 40 20 16 4 4 16 0 72 10 25
2017 AS-03 23 27 21 4 12 8 4 58 18 25
2017 AS-05 61 31 0 8 0 0 0 92 8 13

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 47 28 10 8 5 2 0 77 13 110
2020 AS-01 40 27 7 13 13 0 0 67 27 15
2020 AS-02 57 25 11 7 0 0 0 82 7 28
2020 AS-03 44 28 8 8 8 4 0 75 17 25
2020 AS-04 45 18 18 9 0 9 0 70 10 11
2020 AS-05 29 53 6 6 6 0 0 82 12 17

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 66 18 8 2 3 3 1 87 5 111
2020 AS-01 47 20 13 0 0 13 7 83 0 15
2020 AS-02 75 14 4 4 4 0 0 89 7 28
2020 AS-03 58 27 4 4 4 4 0 88 8 26
2020 AS-04 64 18 18 0 0 0 0 82 0 11
2020 AS-05 71 18 6 0 6 0 0 88 6 17

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 41 40 11 3 5 0 1 81 8 111
2020 AS-01 40 40 7 0 7 0 7 86 7 15
2020 AS-02 61 32 4 0 4 0 0 93 4 28
2020 AS-03 35 46 12 0 8 0 0 81 8 26
2020 AS-04 27 45 18 9 0 0 0 73 9 11
2020 AS-05 29 53 6 6 6 0 0 82 12 17
2019 AS 28 36 19 11 3 3 0 66 14 109
2019 AS-01 27 33 20 13 7 0 0 60 20 15
2019 AS-02 45 41 7 0 3 3 0 89 4 29
2019 AS-03 25 42 21 4 0 8 0 73 5 24
2019 AS-04 25 25 17 33 0 0 0 50 33 12
2019 AS-05 21 14 36 21 7 0 0 36 29 14
2018 AS 30 40 13 12 3 2 0 71 15 100
2018 AS-01 50 17 17 8 0 8 0 73 9 12
2018 AS-02 40 56 4 0 0 0 0 96 0 25
2018 AS-03 25 46 7 14 7 0 0 71 21 28
2018 AS-04 27 55 9 0 9 0 0 82 9 11
2018 AS-05 17 8 42 33 0 0 0 25 33 12
2017 AS 24 48 9 9 8 1 0 73 18 98
2017 AS-01 23 38 8 15 15 0 0 62 31 13
2017 AS-02 28 52 8 4 8 0 0 80 12 25
2017 AS-03 22 49 12 8 8 0 0 71 16 25
2017 AS-05 31 62 8 0 0 0 0 92 0 13

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 38 38 5 14 0 0 5 80 15 21
2019 AS 32 55 9 5 0 0 0 86 5 22

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 33 17 22 12 14 0 3 52 26 111
2020 AS-01 27 7 20 27 20 0 0 33 47 15
2020 AS-02 39 11 21 14 11 0 4 52 26 28
2020 AS-03 23 27 15 15 15 0 4 52 32 26
2020 AS-04 64 18 18 0 0 0 0 82 0 11
2020 AS-05 35 12 29 6 18 0 0 47 24 17

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 49 25 15 9 2 1 0 74 11 110
2020 AS-01 40 7 13 33 7 0 0 47 40 15
2020 AS-02 64 21 7 7 0 0 0 86 7 28
2020 AS-03 54 19 15 8 0 4 0 76 8 26
2020 AS-04 45 27 27 0 0 0 0 73 0 11
2020 AS-05 31 31 25 6 6 0 0 63 13 16
2019 AS 54 20 16 6 5 0 0 74 10 109
2019 AS-01 33 27 13 7 20 0 0 60 27 15
2019 AS-02 76 10 10 3 0 0 0 86 3 29
2019 AS-03 50 21 21 4 4 0 0 71 8 24
2019 AS-04 58 25 17 0 0 0 0 83 0 12
2019 AS-05 36 21 21 14 7 0 0 57 21 14
2018 AS 45 28 13 4 11 0 0 72 15 101
2018 AS-01 42 25 8 0 25 0 0 67 25 12
2018 AS-02 56 24 8 8 4 0 0 80 12 25
2018 AS-03 54 11 18 4 14 0 0 64 18 28
2018 AS-04 25 58 8 0 8 0 0 83 8 12
2018 AS-05 33 33 25 0 8 0 0 67 8 12
2017 AS 39 20 22 6 10 0 2 60 17 98
2017 AS-01 15 15 38 8 23 0 0 31 31 13
2017 AS-02 52 20 24 0 0 0 4 75 0 25
2017 AS-03 48 21 15 4 8 0 4 71 13 25
2017 AS-05 32 24 15 14 16 0 0 55 30 13

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 18 32 23 18 9 0 0 50 27 111
2020 AS-01 20 33 33 13 0 0 0 53 13 15
2020 AS-02 32 39 21 7 0 0 0 71 7 28
2020 AS-03 19 27 19 19 15 0 0 46 35 26
2020 AS-04 0 36 45 18 0 0 0 36 18 11
2020 AS-05 12 18 24 29 18 0 0 29 47 17
2019 AS 23 27 27 14 10 0 0 50 24 109
2019 AS-01 47 33 20 0 0 0 0 80 0 15
2019 AS-02 21 45 17 10 7 0 0 66 17 29
2019 AS-03 21 21 42 13 4 0 0 42 17 24
2019 AS-04 17 17 25 25 17 0 0 33 42 12
2019 AS-05 21 7 21 29 21 0 0 29 50 14
2018 AS 31 24 23 11 12 0 0 54 23 101
2018 AS-01 33 25 33 0 8 0 0 58 8 12
2018 AS-02 28 36 20 12 4 0 0 64 16 25
2018 AS-03 43 18 14 14 11 0 0 61 25 28
2018 AS-04 25 17 42 8 8 0 0 42 17 12
2018 AS-05 25 25 17 17 17 0 0 50 33 12
2017 AS 22 33 21 19 3 0 2 56 22 98
2017 AS-01 23 38 15 15 8 0 0 62 23 13
2017 AS-02 32 20 20 20 4 0 4 54 25 25
2017 AS-03 12 47 28 8 0 0 4 62 9 25
2017 AS-05 23 31 16 31 0 0 0 54 31 13

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 36 33 12 14 6 0 0 69 19 109
2020 AS-01 40 13 20 27 0 0 0 53 27 15
2020 AS-02 46 43 7 4 0 0 0 89 4 28
2020 AS-03 44 28 16 8 4 0 0 72 12 25
2020 AS-04 27 55 9 9 0 0 0 82 9 11
2020 AS-05 31 25 13 19 13 0 0 56 31 16
2019 AS 35 32 14 13 6 0 0 67 19 109
2019 AS-01 60 20 13 7 0 0 0 80 7 15
2019 AS-02 41 45 0 7 7 0 0 86 14 29
2019 AS-03 38 38 17 8 0 0 0 75 8 24
2019 AS-04 17 33 8 33 8 0 0 50 42 12
2019 AS-05 29 14 21 21 14 0 0 43 36 14
2018 AS 34 28 26 8 4 0 0 62 12 100
2018 AS-01 58 17 17 8 0 0 0 75 8 12
2018 AS-02 32 40 20 0 8 0 0 72 8 25
2018 AS-03 37 26 22 15 0 0 0 63 15 27
2018 AS-04 42 25 25 0 8 0 0 67 8 12
2018 AS-05 25 25 42 8 0 0 0 50 8 12
2017 AS 35 33 18 11 2 0 2 69 13 97
2017 AS-01 46 23 15 15 0 0 0 69 15 13
2017 AS-02 40 20 20 16 0 0 4 62 17 25
2017 AS-03 36 39 21 0 0 0 4 78 0 25
2017 AS-05 16 42 26 9 8 0 0 58 16 12

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 34 27 15 11 12 0 1 62 23 111
2020 AS-01 27 33 13 13 7 0 7 64 21 15
2020 AS-02 50 25 14 7 4 0 0 75 11 28
2020 AS-03 42 27 12 4 15 0 0 69 19 26
2020 AS-04 9 27 27 18 18 0 0 36 36 11
2020 AS-05 29 24 12 24 12 0 0 53 35 17
2019 AS 29 22 20 16 13 0 0 51 28 109
2019 AS-01 47 13 27 13 0 0 0 60 13 15
2019 AS-02 38 28 14 14 7 0 0 66 21 29
2019 AS-03 29 25 21 17 8 0 0 54 25 24
2019 AS-04 17 17 25 17 25 0 0 33 42 12
2019 AS-05 14 21 21 21 21 0 0 36 43 14
2018 AS 25 29 12 20 11 1 2 56 32 100
2018 AS-01 25 42 8 0 17 8 0 73 18 12
2018 AS-02 33 29 17 13 4 0 4 65 17 24
2018 AS-03 29 25 7 18 18 0 4 56 37 28
2018 AS-04 8 50 17 25 0 0 0 58 25 12
2018 AS-05 33 8 8 42 8 0 0 42 50 12
2017 AS 30 27 18 10 9 2 4 60 21 98
2017 AS-01 46 15 0 15 23 0 0 62 38 13
2017 AS-02 32 20 20 8 8 4 8 59 18 25
2017 AS-03 25 35 25 4 4 3 4 64 9 25
2017 AS-05 23 23 16 31 0 0 8 50 33 13

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 52 21 10 9 6 0 2 74 16 110
2020 AS-01 60 20 7 0 7 0 7 86 7 15
2020 AS-02 63 26 11 0 0 0 0 89 0 27
2020 AS-03 42 31 8 8 8 0 4 76 16 26
2020 AS-04 55 18 18 9 0 0 0 73 9 11
2020 AS-05 47 12 12 18 12 0 0 59 29 17
2019 AS 57 22 11 3 4 1 2 82 7 108
2019 AS-01 80 7 0 7 0 0 7 93 7 15
2019 AS-02 75 11 7 4 0 0 4 89 4 28
2019 AS-03 54 33 8 0 0 4 0 91 0 24
2019 AS-04 33 25 17 8 17 0 0 58 25 12
2019 AS-05 50 36 14 0 0 0 0 86 0 14
2018 AS 50 27 14 4 0 0 5 81 4 100
2018 AS-01 75 8 17 0 0 0 0 83 0 12
2018 AS-02 48 36 8 0 0 0 8 91 0 25
2018 AS-03 50 21 11 7 0 0 11 80 8 28
2018 AS-04 50 33 17 0 0 0 0 83 0 12
2018 AS-05 50 42 0 8 0 0 0 92 8 12
2017 AS 56 22 7 5 0 1 9 87 6 98
2017 AS-01 69 8 8 0 0 0 15 91 0 13
2017 AS-02 60 20 4 8 0 4 4 87 9 25
2017 AS-03 53 26 4 0 0 0 17 95 0 25
2017 AS-05 54 24 0 8 0 0 15 91 9 13

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 41 28 16 8 6 0 0 69 14 111
2020 AS-01 33 33 13 13 7 0 0 67 20 15
2020 AS-02 54 36 7 4 0 0 0 89 4 28
2020 AS-03 35 31 19 12 4 0 0 65 15 26
2020 AS-04 55 18 18 9 0 0 0 73 9 11
2020 AS-05 35 18 35 6 6 0 0 53 12 17
2019 AS 41 29 17 8 4 1 0 71 12 109
2019 AS-01 47 27 13 7 7 0 0 73 13 15
2019 AS-02 55 34 7 3 0 0 0 90 3 29
2019 AS-03 38 33 17 8 0 4 0 74 9 24
2019 AS-04 25 33 25 8 8 0 0 58 17 12
2019 AS-05 43 7 29 14 7 0 0 50 21 14
2018 AS 47 23 17 7 2 0 3 73 9 99
2018 AS-01 50 8 33 0 0 0 8 64 0 12
2018 AS-02 64 24 0 12 0 0 0 88 12 25
2018 AS-03 39 25 14 14 0 0 7 69 15 28
2018 AS-04 45 27 18 0 9 0 0 73 9 11
2018 AS-05 50 25 25 0 0 0 0 75 0 12
2017 AS 37 31 18 10 0 0 3 70 11 97
2017 AS-01 38 31 15 15 0 0 0 69 15 13
2017 AS-02 46 33 8 8 0 0 4 83 9 24
2017 AS-03 34 29 20 8 0 0 8 69 9 25
2017 AS-05 31 31 24 15 0 0 0 61 15 13

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 31 25 19 11 8 0 5 60 20 110
2020 AS-01 33 20 13 20 13 0 0 53 33 15
2020 AS-02 29 39 14 7 0 0 11 76 8 28
2020 AS-03 31 19 19 8 12 0 12 57 22 26
2020 AS-04 36 36 18 9 0 0 0 73 9 11
2020 AS-05 25 19 31 13 13 0 0 44 25 16

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 47 28 16 3 3 1 2 78 6 110
2020 AS-01 47 27 13 0 0 7 7 85 0 15
2020 AS-02 64 21 14 0 0 0 0 86 0 28
2020 AS-03 35 42 8 8 4 0 4 80 12 26
2020 AS-04 64 27 9 0 0 0 0 91 0 11
2020 AS-05 41 24 29 0 6 0 0 65 6 17
2019 AS 38 29 22 5 4 1 2 69 8 109
2019 AS-01 53 27 7 7 7 0 0 80 13 15
2019 AS-02 52 28 7 7 0 3 3 85 7 29
2019 AS-03 29 38 29 0 0 0 4 70 0 24
2019 AS-04 25 17 50 0 8 0 0 42 8 12
2019 AS-05 36 21 29 7 7 0 0 57 14 14
2018 AS 36 30 16 11 3 1 2 69 15 99
2018 AS-01 58 33 0 0 8 0 0 92 8 12
2018 AS-02 57 30 4 9 0 0 0 87 9 23
2018 AS-03 21 39 21 7 4 4 4 65 12 28
2018 AS-04 25 33 17 17 0 0 8 64 18 12
2018 AS-05 25 17 17 33 8 0 0 42 42 12
2017 AS 37 24 20 6 6 0 6 66 13 97
2017 AS-01 54 23 8 0 15 0 0 77 15 13
2017 AS-02 42 21 16 8 4 0 8 69 14 24
2017 AS-03 19 23 25 8 8 0 17 51 19 25
2017 AS-05 53 24 23 0 0 0 0 77 0 13

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 39 36 12 9 5 0 0 74 14 109
2020 AS-01 43 29 21 7 0 0 0 71 7 14
2020 AS-02 52 41 4 4 0 0 0 93 4 27
2020 AS-03 35 35 12 8 12 0 0 69 19 26
2020 AS-04 55 45 0 0 0 0 0 100 0 11
2020 AS-05 29 29 24 12 6 0 0 59 18 17
2019 AS 36 29 11 17 6 1 0 66 23 109
2019 AS-01 73 7 13 0 7 0 0 80 7 15
2019 AS-02 38 38 7 10 3 3 0 79 14 29
2019 AS-03 33 46 4 13 4 0 0 79 17 24
2019 AS-04 17 8 42 25 8 0 0 25 33 12
2019 AS-05 29 21 7 36 7 0 0 50 43 14
2018 AS 25 36 17 16 4 0 1 62 20 99
2018 AS-01 50 33 17 0 0 0 0 83 0 12
2018 AS-02 35 35 17 13 0 0 0 70 13 23
2018 AS-03 21 43 18 11 4 0 4 67 15 28
2018 AS-04 8 50 33 8 0 0 0 58 8 12
2018 AS-05 17 25 8 42 8 0 0 42 50 12
2017 AS 28 34 19 9 8 0 1 63 18 97
2017 AS-01 38 15 23 8 15 0 0 54 23 13
2017 AS-02 42 21 21 8 4 0 4 66 13 24
2017 AS-03 17 40 27 12 4 0 0 56 16 25
2017 AS-05 23 54 0 16 7 0 0 77 23 13

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 53 24 9 9 4 0 1 78 13 111
2020 AS-01 47 13 27 13 0 0 0 60 13 15
2020 AS-02 68 14 7 11 0 0 0 82 11 28
2020 AS-03 38 38 4 4 12 0 4 80 16 26
2020 AS-04 73 27 0 0 0 0 0 100 0 11
2020 AS-05 47 41 6 0 6 0 0 88 6 17
2019 AS 39 25 16 12 6 2 1 65 19 109
2019 AS-01 40 33 20 0 7 0 0 73 7 15
2019 AS-02 66 14 3 10 3 3 0 82 14 29
2019 AS-03 38 29 17 4 4 4 4 73 9 24
2019 AS-04 8 33 25 25 8 0 0 42 33 12
2019 AS-05 21 29 14 14 21 0 0 50 36 14
2018 AS 36 25 19 13 5 0 1 62 18 99
2018 AS-01 50 25 17 8 0 0 0 75 8 12
2018 AS-02 65 13 13 4 4 0 0 78 9 23
2018 AS-03 29 36 25 4 7 0 0 64 11 28
2018 AS-04 25 33 25 0 8 0 8 64 9 12
2018 AS-05 17 17 25 42 0 0 0 33 42 12
2017 AS 35 32 12 8 8 1 3 70 17 97
2017 AS-01 54 23 8 0 15 0 0 77 15 13
2017 AS-02 42 25 8 8 8 0 8 73 18 24
2017 AS-03 32 19 24 12 4 4 4 55 18 25
2017 AS-05 31 54 8 7 0 0 0 85 7 13

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 59 26 7 3 4 1 0 86 6 111
2020 AS-01 67 13 7 0 13 0 0 80 13 15
2020 AS-02 68 14 14 4 0 0 0 82 4 28
2020 AS-03 46 46 4 0 0 4 0 96 0 26
2020 AS-04 73 27 0 0 0 0 0 100 0 11
2020 AS-05 65 24 0 6 6 0 0 88 12 17
2019 AS 58 20 7 7 6 1 0 79 14 109
2019 AS-01 53 27 7 7 7 0 0 80 13 15
2019 AS-02 72 7 3 7 7 3 0 82 14 29
2019 AS-03 42 29 13 13 4 0 0 71 17 24
2019 AS-04 58 17 25 0 0 0 0 75 0 12
2019 AS-05 57 29 0 7 7 0 0 86 14 14

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 37 29 20 8 5 1 0 66 14 111
2020 AS-01 40 13 13 13 20 0 0 53 33 15
2020 AS-02 43 32 18 7 0 0 0 75 7 28
2020 AS-03 27 31 27 4 8 4 0 60 12 26
2020 AS-04 55 36 9 0 0 0 0 91 0 11
2020 AS-05 24 35 18 18 6 0 0 59 24 17

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 46 31 10 7 6 0 0 77 14 111
2020 AS-01 53 13 13 20 0 0 0 67 20 15
2020 AS-02 46 39 7 4 4 0 0 86 7 28
2020 AS-03 38 35 8 8 12 0 0 73 19 26
2020 AS-04 73 27 0 0 0 0 0 100 0 11
2020 AS-05 35 35 18 0 12 0 0 71 12 17
2019 AS 50 31 11 5 3 1 0 81 8 107
2019 AS-01 64 14 21 0 0 0 0 79 0 14
2019 AS-02 55 31 7 3 3 0 0 86 7 29
2019 AS-03 50 25 17 4 4 0 0 75 8 24
2019 AS-04 42 33 0 17 0 8 0 82 18 12
2019 AS-05 54 31 15 0 0 0 0 85 0 13
2018 AS 40 33 16 8 2 0 0 74 10 99
2018 AS-01 50 25 17 8 0 0 0 75 8 12
2018 AS-02 57 26 9 4 4 0 0 83 9 23
2018 AS-03 43 32 11 14 0 0 0 75 14 28
2018 AS-04 17 58 25 0 0 0 0 75 0 12
2018 AS-05 33 33 25 8 0 0 0 67 8 12
2017 AS 44 30 16 5 2 0 3 76 7 96
2017 AS-01 54 15 23 0 8 0 0 69 8 13
2017 AS-02 42 46 8 0 0 0 4 92 0 24
2017 AS-03 28 33 22 9 0 0 9 67 9 24
2017 AS-05 61 31 7 0 0 0 0 93 0 13

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 52 25 16 2 3 1 1 79 5 111
2020 AS-01 47 27 27 0 0 0 0 73 0 15
2020 AS-02 54 29 14 0 0 4 0 85 0 28
2020 AS-03 42 38 12 4 4 0 0 81 8 26
2020 AS-04 82 9 9 0 0 0 0 91 0 11
2020 AS-05 47 24 18 0 6 0 6 75 6 17
2019 AS 81 12 3 2 2 1 0 93 4 108
2019 AS-01 100 0 0 0 0 0 0 100 0 15
2019 AS-02 79 10 3 3 3 0 0 90 7 29
2019 AS-03 79 13 4 0 0 4 0 96 0 24
2019 AS-04 50 33 8 0 8 0 0 83 8 12
2019 AS-05 79 21 0 0 0 0 0 100 0 14
2018 AS 72 14 8 4 1 0 0 87 5 98
2018 AS-01 67 17 17 0 0 0 0 83 0 12
2018 AS-02 96 4 0 0 0 0 0 100 0 23
2018 AS-03 63 22 7 7 0 0 0 85 7 27
2018 AS-04 75 8 17 0 0 0 0 83 0 12
2018 AS-05 50 17 17 8 8 0 0 67 17 12
2017 AS 66 22 4 2 2 0 4 91 4 98
2017 AS-01 62 31 0 0 8 0 0 92 8 13
2017 AS-02 65 20 8 4 0 0 4 87 4 25
2017 AS-03 51 29 4 4 4 0 8 86 9 25
2017 AS-05 76 16 8 0 0 0 0 92 0 13

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 40 33 16 9 1 0 1 74 10 111
2020 AS-01 33 40 13 13 0 0 0 73 13 15
2020 AS-02 43 39 7 11 0 0 0 82 11 28
2020 AS-03 35 31 19 12 0 0 4 68 12 26
2020 AS-04 55 36 9 0 0 0 0 91 0 11
2020 AS-05 35 24 24 12 6 0 0 59 18 17

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 75 16 5 1 1 0 3 94 2 111
2020 AS-01 73 27 0 0 0 0 0 100 0 15
2020 AS-02 64 21 7 0 0 0 7 92 0 28
2020 AS-03 73 15 8 0 0 0 4 92 0 26
2020 AS-04 91 9 0 0 0 0 0 100 0 11
2020 AS-05 82 12 0 0 6 0 0 94 6 17
2019 AS 88 6 1 0 2 1 3 97 2 109
2019 AS-01 100 0 0 0 0 0 0 100 0 15
2019 AS-02 90 7 0 0 3 0 0 97 3 29
2019 AS-03 83 4 0 0 0 4 8 100 0 24
2019 AS-04 75 8 0 0 8 0 8 91 9 12
2019 AS-05 86 7 7 0 0 0 0 93 0 14
2018 AS 81 9 4 2 1 1 2 93 3 98
2018 AS-01 75 8 8 8 0 0 0 83 8 12
2018 AS-02 86 9 5 0 0 0 0 95 0 22
2018 AS-03 75 14 0 0 4 0 7 96 4 28
2018 AS-04 75 8 8 8 0 0 0 83 8 12
2018 AS-05 92 0 0 0 0 8 0 100 0 12

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 85 6 3 2 3 1 1 93 5 110
2020 AS-01 93 7 0 0 0 0 0 100 0 14
2020 AS-02 86 11 0 0 0 4 0 100 0 28
2020 AS-03 81 8 0 4 4 0 4 92 8 26
2020 AS-04 82 0 18 0 0 0 0 82 0 11
2020 AS-05 94 0 0 0 6 0 0 94 6 17
2019 AS 83 8 5 1 1 0 2 93 2 108
2019 AS-01 80 13 7 0 0 0 0 93 0 15
2019 AS-02 97 0 3 0 0 0 0 97 0 29
2019 AS-03 78 13 4 0 0 0 4 95 0 23
2019 AS-04 83 0 8 0 0 0 8 91 0 12
2019 AS-05 64 14 7 7 7 0 0 79 14 14
2018 AS 72 11 6 2 1 1 6 90 3 98
2018 AS-01 91 0 9 0 0 0 0 91 0 11
2018 AS-02 83 4 4 0 0 4 4 95 0 23
2018 AS-03 64 14 7 4 4 0 7 85 8 28
2018 AS-04 67 17 8 0 0 0 8 91 0 12
2018 AS-05 58 25 8 0 0 0 8 91 0 12
2017 AS 79 9 0 4 2 0 5 94 6 98
2017 AS-01 69 23 0 0 8 0 0 92 8 13
2017 AS-02 80 4 0 8 0 0 8 91 9 25
2017 AS-03 75 8 0 4 4 0 8 91 9 25
2017 AS-05 92 8 0 0 0 0 0 100 0 13

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 72 17 7 1 1 1 1 91 2 110
2020 AS-01 87 7 7 0 0 0 0 93 0 15
2020 AS-02 79 14 4 0 0 4 0 96 0 28
2020 AS-03 64 20 4 4 4 0 4 88 8 25
2020 AS-04 91 0 9 0 0 0 0 91 0 11
2020 AS-05 59 29 12 0 0 0 0 88 0 17
2019 AS 61 25 9 1 2 0 2 88 3 107
2019 AS-01 87 13 0 0 0 0 0 100 0 15
2019 AS-02 69 24 7 0 0 0 0 93 0 29
2019 AS-03 50 23 14 5 5 0 5 76 10 22
2019 AS-04 58 33 0 0 0 0 8 100 0 12
2019 AS-05 43 29 21 0 7 0 0 71 7 14
2018 AS 66 17 11 3 0 0 3 86 3 100
2018 AS-01 75 8 17 0 0 0 0 83 0 12
2018 AS-02 68 16 8 0 0 0 8 91 0 25
2018 AS-03 61 21 14 4 0 0 0 82 4 28
2018 AS-04 67 8 17 0 0 0 8 82 0 12
2018 AS-05 73 27 0 0 0 0 0 100 0 11
2017 AS 57 23 7 4 4 0 4 84 9 97
2017 AS-01 46 15 8 15 15 0 0 62 31 13
2017 AS-02 64 8 16 0 4 0 8 78 4 25
2017 AS-03 47 31 4 4 4 0 9 86 9 24
2017 AS-05 69 31 0 0 0 0 0 100 0 13

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 72 15 5 4 3 0 1 88 6 111
2020 AS-01 67 13 20 0 0 0 0 80 0 15
2020 AS-02 79 14 4 4 0 0 0 93 4 28
2020 AS-03 62 23 4 4 4 0 4 88 8 26
2020 AS-04 91 0 0 9 0 0 0 91 9 11
2020 AS-05 82 6 0 6 6 0 0 88 12 17
2019 AS 58 15 17 5 5 0 1 74 9 107
2019 AS-01 73 13 7 0 7 0 0 87 7 15
2019 AS-02 69 7 14 7 3 0 0 76 10 29
2019 AS-03 73 14 5 0 5 0 5 90 5 22
2019 AS-04 33 17 33 8 8 0 0 50 17 12
2019 AS-05 29 21 36 7 7 0 0 50 14 14
2018 AS 61 15 15 5 2 0 2 78 7 100
2018 AS-01 92 0 8 0 0 0 0 92 0 12
2018 AS-02 76 12 8 0 0 0 4 92 0 25
2018 AS-03 46 21 18 11 4 0 0 68 14 28
2018 AS-04 67 8 8 0 8 0 8 82 9 12
2018 AS-05 45 18 27 9 0 0 0 64 9 11
2017 AS 62 17 9 3 4 0 4 83 8 98
2017 AS-01 62 15 8 8 8 0 0 77 15 13
2017 AS-02 64 12 12 0 4 0 8 83 4 25
2017 AS-03 59 12 8 4 8 0 8 78 13 25
2017 AS-05 77 23 0 0 0 0 0 100 0 13

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 66 5 4 2 2 0 22 91 5 111
2020 AS-01 53 0 0 0 0 0 47 100 0 15
2020 AS-02 68 7 0 0 0 0 25 100 0 28
2020 AS-03 65 4 0 4 0 0 27 95 5 26
2020 AS-04 91 0 0 0 0 0 9 100 0 11
2020 AS-05 76 0 18 0 6 0 0 76 6 17
2019 AS 70 7 3 2 0 0 18 94 2 107
2019 AS-01 79 0 0 0 0 0 21 100 0 14
2019 AS-02 72 0 0 0 0 0 28 100 0 29
2019 AS-03 87 0 0 0 0 0 13 100 0 23
2019 AS-04 75 8 0 0 0 0 17 100 0 12
2019 AS-05 57 7 14 7 0 0 14 75 8 14
2018 AS 57 4 3 0 0 1 35 95 0 100
2018 AS-01 50 0 8 0 0 0 42 86 0 12
2018 AS-02 52 0 0 0 0 4 44 100 0 25
2018 AS-03 50 4 0 0 0 0 46 100 0 28
2018 AS-04 75 8 8 0 0 0 8 91 0 12
2018 AS-05 55 0 9 0 0 0 36 86 0 11
2017 AS 52 11 4 2 0 0 31 91 3 98
2017 AS-01 69 0 0 0 0 0 31 100 0 13
2017 AS-02 52 0 0 0 0 0 48 100 0 25
2017 AS-03 54 4 0 0 0 0 41 100 0 25
2017 AS-05 46 24 0 8 0 0 23 90 10 13

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 72 14 6 3 1 0 4 90 4 111
2020 AS-01 80 7 0 7 0 0 7 93 7 15
2020 AS-02 75 18 4 0 0 0 4 96 0 28
2020 AS-03 58 23 12 0 0 0 8 88 0 26
2020 AS-04 73 0 27 0 0 0 0 73 0 11
2020 AS-05 76 18 0 6 0 0 0 94 6 17
2019 AS 78 12 4 3 1 0 3 92 4 108
2019 AS-01 87 7 0 7 0 0 0 93 7 15
2019 AS-02 83 10 0 3 3 0 0 93 7 29
2019 AS-03 83 9 0 4 0 0 4 95 5 23
2019 AS-04 67 8 17 0 0 0 8 82 0 12
2019 AS-05 57 29 7 0 0 0 7 92 0 14
2018 AS 70 13 6 3 0 0 8 90 3 100
2018 AS-01 83 0 8 0 0 0 8 91 0 12
2018 AS-02 76 12 0 4 0 0 8 96 4 25
2018 AS-03 57 21 7 0 0 0 14 92 0 28
2018 AS-04 67 0 17 8 0 0 8 73 9 12
2018 AS-05 82 18 0 0 0 0 0 100 0 11
2017 AS 73 14 5 1 1 0 6 92 2 98
2017 AS-01 77 0 0 0 8 0 15 91 9 13
2017 AS-02 76 12 4 0 0 0 8 96 0 25
2017 AS-03 56 27 4 4 0 0 8 91 5 25
2017 AS-05 85 15 0 0 0 0 0 100 0 13

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 75 14 5 2 3 1 1 90 5 111
2020 AS-01 80 13 7 0 0 0 0 93 0 15
2020 AS-02 57 25 7 4 4 4 0 85 7 28
2020 AS-03 81 8 4 0 4 0 4 92 4 26
2020 AS-04 82 0 9 9 0 0 0 82 9 11
2020 AS-05 88 6 0 0 6 0 0 94 6 17
2019 AS 78 9 6 2 4 0 1 88 6 108
2019 AS-01 60 7 20 7 7 0 0 67 13 15
2019 AS-02 83 14 0 0 3 0 0 97 3 29
2019 AS-03 96 0 4 0 0 0 0 96 0 23
2019 AS-04 58 17 0 8 17 0 0 75 25 12
2019 AS-05 64 7 21 0 0 0 7 77 0 14
2018 AS 77 11 2 2 4 0 4 92 6 100
2018 AS-01 75 8 0 0 8 0 8 91 9 12
2018 AS-02 64 12 0 4 12 0 8 83 17 25
2018 AS-03 75 18 4 4 0 0 0 93 4 28
2018 AS-04 92 0 0 0 0 0 8 100 0 12
2018 AS-05 82 9 9 0 0 0 0 91 0 11
2017 AS 69 15 5 1 2 1 6 91 3 98
2017 AS-01 62 15 8 0 15 0 0 77 15 13
2017 AS-02 68 16 8 0 0 0 8 91 0 25
2017 AS-03 63 8 8 4 0 4 12 85 5 25
2017 AS-05 77 15 0 0 0 0 8 100 0 13

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 56 23 13 5 3 0 1 80 7 111
2020 AS-01 53 13 7 20 7 0 0 67 27 15
2020 AS-02 54 29 11 4 0 0 4 85 4 28
2020 AS-03 65 19 15 0 0 0 0 85 0 26
2020 AS-04 82 9 0 9 0 0 0 91 9 11
2020 AS-05 35 41 18 0 6 0 0 76 6 17
2019 AS 64 21 12 1 2 0 0 85 3 107
2019 AS-01 60 20 13 0 7 0 0 80 7 15
2019 AS-02 57 29 11 4 0 0 0 86 4 28
2019 AS-03 83 13 4 0 0 0 0 96 0 23
2019 AS-04 42 42 17 0 0 0 0 83 0 12
2019 AS-05 57 14 21 0 7 0 0 71 7 14
2018 AS 51 33 13 1 0 0 2 86 1 99
2018 AS-01 67 25 0 8 0 0 0 92 8 12
2018 AS-02 52 24 20 0 0 0 4 79 0 25
2018 AS-03 39 39 18 0 0 0 4 81 0 28
2018 AS-04 42 42 17 0 0 0 0 83 0 12
2018 AS-05 60 40 0 0 0 0 0 100 0 10
2017 AS 56 29 6 4 1 0 4 88 5 97
2017 AS-01 46 23 8 15 8 0 0 69 23 13
2017 AS-02 60 32 0 4 0 0 4 96 4 25
2017 AS-03 52 27 8 0 0 0 12 91 0 25
2017 AS-05 54 39 8 0 0 0 0 92 0 13

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 32 42 18 5 2 0 0 75 7 111
2020 AS-01 33 33 27 7 0 0 0 67 7 15
2020 AS-02 32 46 21 0 0 0 0 79 0 28
2020 AS-03 23 50 12 12 4 0 0 73 15 26
2020 AS-04 55 36 9 0 0 0 0 91 0 11
2020 AS-05 29 41 24 0 6 0 0 71 6 17

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 18 34 32 11 5 0 0 52 15 111
2020 AS-01 13 40 33 13 0 0 0 53 13 15
2020 AS-02 29 43 29 0 0 0 0 71 0 28
2020 AS-03 19 19 46 4 12 0 0 38 15 26
2020 AS-04 9 45 27 18 0 0 0 55 18 11
2020 AS-05 6 47 29 12 6 0 0 53 18 17
2019 AS 24 38 24 14 1 0 0 61 15 109
2019 AS-01 40 27 27 7 0 0 0 67 7 15
2019 AS-02 28 52 14 7 0 0 0 79 7 29
2019 AS-03 17 46 33 4 0 0 0 63 4 24
2019 AS-04 8 25 25 42 0 0 0 33 42 12
2019 AS-05 29 14 29 21 7 0 0 43 29 14
2018 AS 22 35 26 16 1 0 0 57 17 100
2018 AS-01 33 33 25 8 0 0 0 67 8 12
2018 AS-02 24 40 36 0 0 0 0 64 0 25
2018 AS-03 26 33 22 15 4 0 0 59 19 27
2018 AS-04 25 50 8 17 0 0 0 75 17 12
2018 AS-05 0 42 25 33 0 0 0 42 33 12
2017 AS 16 38 28 11 5 0 2 55 17 98
2017 AS-01 23 23 23 8 15 0 8 50 25 13
2017 AS-02 16 48 28 8 0 0 0 64 8 25
2017 AS-03 17 42 29 8 4 0 0 59 12 25
2017 AS-05 7 46 24 23 0 0 0 54 23 13

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 8 12 45 20 15 0 0 35 20 110
2020 AS-01 0 7 57 36 0 0 0 36 7 14
2020 AS-02 0 4 50 21 25 0 0 46 4 28
2020 AS-03 15 15 42 12 15 0 0 27 31 26
2020 AS-04 9 18 36 36 0 0 0 36 27 11
2020 AS-05 0 18 47 6 29 0 0 35 18 17
2019 AS 12 15 31 26 16 0 1 42 27 108
2019 AS-01 7 13 20 33 27 0 0 60 20 15
2019 AS-02 7 11 29 36 18 0 0 54 18 28
2019 AS-03 8 21 17 33 21 0 0 54 29 24
2019 AS-04 17 25 33 17 0 0 8 18 45 12
2019 AS-05 21 21 36 21 0 0 0 21 43 14
2018 AS 8 14 37 22 18 0 0 40 22 99
2018 AS-01 8 8 33 25 25 0 0 50 17 12
2018 AS-02 0 8 32 36 24 0 0 60 8 25
2018 AS-03 18 7 29 29 18 0 0 46 25 28
2018 AS-04 8 42 17 17 17 0 0 33 50 12
2018 AS-05 8 17 67 0 8 0 0 8 25 12
2017 AS 9 11 31 27 19 1 2 47 21 98
2017 AS-01 15 8 38 15 15 0 8 33 25 13
2017 AS-02 4 8 28 32 24 0 4 58 13 25
2017 AS-03 8 8 33 26 21 4 0 49 17 25
2017 AS-05 0 23 32 38 8 0 0 46 23 13
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 19 65 14 2 77 23 110
2020 AS-01 20 60 13 7 75 25 15
2020 AS-02 7 85 7 0 92 8 27
2020 AS-03 23 65 8 4 74 26 26
2020 AS-04 18 64 18 0 78 22 11
2020 AS-05 29 47 24 0 62 38 17

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 57 43 21

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 35 21 14 10 5 3 13 66 17 111
2020 AS-01 20 27 7 7 7 13 20 70 20 15
2020 AS-02 39 21 11 7 4 4 14 74 13 28
2020 AS-03 31 12 23 12 4 0 19 52 19 26
2020 AS-04 64 27 0 9 0 0 0 91 9 11
2020 AS-05 24 29 24 12 6 0 6 56 19 17
2019 AS 42 19 12 14 6 0 6 66 22 109
2019 AS-01 53 20 0 13 7 0 7 79 21 15
2019 AS-02 38 34 7 7 3 0 10 81 12 29
2019 AS-03 50 17 0 21 4 0 8 73 27 24
2019 AS-04 58 8 25 0 8 0 0 67 8 12
2019 AS-05 7 21 36 21 14 0 0 29 36 14
2018 AS 44 11 17 13 9 1 5 59 23 100
2018 AS-01 58 0 17 0 0 8 17 78 0 12
2018 AS-02 46 21 21 8 4 0 0 67 13 24
2018 AS-03 39 7 11 21 11 0 11 52 36 28
2018 AS-04 42 0 25 17 17 0 0 42 33 12
2018 AS-05 33 17 17 17 17 0 0 50 33 12

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 38 19 19 10 5 0 10 63 16 21

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 24 14 14 14 29 0 5 40 45 21
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