2020 Public Service Employee Survey Results by Theme for Canadian Food Inspection Agency by Question 120. Are you a member of a visible minority group?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 42 40 10 5 3 0 0 82 8 897
2020 Non-visible minority 37 40 12 8 3 0 0 77 11 3194
2019 Visible minority 35 40 13 6 5 0 0 75 11 942
2019 Non-visible minority 32 42 12 8 5 0 0 75 13 3442
2018 Visible minority 32 41 13 8 6 0 0 73 14 912
2018 Non-visible minority 28 45 13 10 5 0 0 73 14 3490
2017 Visible minority 33 42 12 8 6 0 0 75 13 962
2017 Non-visible minority 30 46 11 9 4 0 0 75 13 3808
2014 Visible minority 32 44 11 7 6 0 0 76 13 947
2014 Non-visible minority 27 47 12 8 5 0 0 75 13 4147

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 36 35 15 7 7 0 0 72 14 898
2020 Non-visible minority 31 39 14 10 6 0 0 71 15 3185
2019 Visible minority 30 37 16 9 8 0 0 67 16 940
2019 Non-visible minority 27 39 16 12 7 0 0 66 18 3426
2018 Visible minority 31 35 13 12 9 0 0 66 21 915
2018 Non-visible minority 25 38 15 14 8 0 0 63 22 3500
2017 Visible minority 28 38 15 9 10 0 0 66 19 961
2017 Non-visible minority 24 39 15 13 8 0 0 63 22 3803

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 62 28 6 2 2 0 0 90 4 895
2020 Non-visible minority 51 35 9 3 1 0 0 86 4 3170
2019 Visible minority 54 33 9 2 2 0 0 87 4 934
2019 Non-visible minority 48 37 10 3 2 0 0 84 5 3417
2018 Visible minority 57 30 9 2 2 0 0 87 5 908
2018 Non-visible minority 46 38 10 4 2 0 0 84 6 3486
2017 Visible minority 56 31 7 3 2 0 0 88 5 958
2017 Non-visible minority 49 37 9 3 1 0 0 87 5 3797
2014 Visible minority 68 22 7 1 2 0 0 90 3 947
2014 Non-visible minority 58 31 7 2 1 0 0 89 3 4144

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 52 36 7 3 2 0 0 87 6 896
2020 Non-visible minority 42 40 11 5 2 0 0 83 7 3188
2019 Visible minority 45 38 11 3 3 0 0 83 6 945
2019 Non-visible minority 37 43 11 6 3 0 0 80 9 3439
2018 Visible minority 41 37 13 5 4 0 0 79 9 915
2018 Non-visible minority 34 45 11 7 3 0 0 79 10 3508
2017 Visible minority 43 37 12 4 4 0 0 80 8 956
2017 Non-visible minority 37 43 11 7 3 0 0 80 10 3791
2014 Visible minority 43 39 10 4 4 0 0 83 7 948
2014 Non-visible minority 39 42 10 5 3 0 0 81 9 4146

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 42 34 13 6 5 0 0 76 11 891
2020 Non-visible minority 37 35 16 8 4 0 0 72 12 3182
2019 Visible minority 38 32 15 7 7 1 0 71 14 941
2019 Non-visible minority 31 34 18 11 6 0 0 65 16 3434
2018 Visible minority 36 30 18 7 7 1 0 67 15 921
2018 Non-visible minority 26 35 20 12 7 1 0 61 19 3504
2017 Visible minority 36 32 17 7 7 0 0 68 14 959
2017 Non-visible minority 28 34 19 11 7 1 0 63 18 3803
2014 Visible minority 32 36 17 7 6 1 0 69 14 947
2014 Non-visible minority 27 37 18 11 7 1 0 64 18 4147

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 41 35 12 7 5 0 0 76 12 892
2020 Non-visible minority 35 38 15 8 3 0 0 74 11 3165
2019 Visible minority 35 35 15 8 7 1 0 70 15 936
2019 Non-visible minority 29 37 17 11 5 0 0 66 16 3420
2018 Visible minority 34 32 18 10 6 0 0 66 16 912
2018 Non-visible minority 26 37 18 13 6 0 0 63 19 3501
2017 Visible minority 33 35 16 9 7 0 0 68 16 962
2017 Non-visible minority 27 36 17 13 6 0 0 63 19 3803
2014 Visible minority 30 37 17 9 7 1 0 67 16 945
2014 Non-visible minority 26 39 17 12 6 0 0 65 18 4147

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 34 26 17 10 10 3 0 63 20 895
2020 Non-visible minority 32 28 19 12 6 3 0 62 18 3186
2019 Visible minority 29 24 18 12 13 3 1 55 26 944
2019 Non-visible minority 26 25 21 15 9 4 0 54 24 3439
2018 Visible minority 28 24 19 13 14 2 0 53 28 920
2018 Non-visible minority 23 25 22 15 10 3 0 50 26 3506
2017 Visible minority 28 24 15 15 12 5 0 55 29 957
2017 Non-visible minority 25 26 20 14 9 5 1 54 25 3805
2014 Visible minority 26 26 17 13 13 4 1 55 27 948
2014 Non-visible minority 24 28 21 13 9 5 0 55 24 4147
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 47 25 14 4 6 1 4 75 10 900
2020 Non-visible minority 51 27 13 4 2 1 3 80 7 3191
2019 Visible minority 44 28 15 5 4 2 3 75 9 942
2019 Non-visible minority 47 28 14 5 3 1 3 78 8 3438

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 48 31 10 5 4 0 1 80 10 899
2020 Non-visible minority 50 31 9 6 3 0 0 82 10 3191
2019 Visible minority 46 30 12 5 6 1 1 77 11 943
2019 Non-visible minority 44 34 10 8 4 1 0 78 12 3429
2018 Visible minority 40 33 13 8 5 1 0 73 14 915
2018 Non-visible minority 41 34 10 9 5 0 0 76 14 3493
2017 Visible minority 39 33 12 9 6 0 1 73 15 959
2017 Non-visible minority 40 35 10 10 5 0 0 75 15 3807
2014 Visible minority 40 34 11 7 6 1 0 75 13 947
2014 Non-visible minority 41 34 10 10 5 0 0 75 15 4145

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 51 28 11 5 5 0 0 79 10 901
2020 Non-visible minority 57 26 8 5 3 0 0 83 9 3196
2019 Visible minority 48 29 10 6 6 0 0 77 12 943
2019 Non-visible minority 50 30 10 6 4 0 0 80 10 3441
2018 Visible minority 41 31 14 6 8 0 0 72 14 915
2018 Non-visible minority 46 29 11 8 5 0 0 76 13 3505
2017 Visible minority 43 28 13 7 8 0 0 71 15 958
2017 Non-visible minority 47 30 10 8 5 0 0 77 13 3802
2014 Visible minority 43 30 13 6 7 0 1 73 14 946
2014 Non-visible minority 46 30 11 7 6 0 0 76 13 4146

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 39 26 15 6 6 7 1 71 13 899
2020 Non-visible minority 32 33 15 8 3 8 0 71 12 3194
2019 Visible minority 30 30 17 8 8 6 1 65 17 942
2019 Non-visible minority 24 34 18 11 6 7 0 62 18 3438
2018 Visible minority 25 30 19 9 9 7 0 60 19 918
2018 Non-visible minority 21 31 19 13 9 7 0 56 23 3516
2017 Visible minority 25 31 17 10 9 8 0 62 20 962
2017 Non-visible minority 21 31 18 13 9 8 0 57 24 3805
2014 Visible minority 24 32 16 8 9 10 0 63 19 948
2014 Non-visible minority 23 34 17 11 7 8 0 62 19 4144

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 38 27 17 7 7 3 0 68 15 897
2020 Non-visible minority 28 35 18 12 5 2 0 65 17 3184
2019 Visible minority 28 30 19 9 11 3 0 60 20 937
2019 Non-visible minority 20 32 19 17 9 3 0 54 26 3435
2018 Visible minority 26 27 21 11 11 3 0 55 23 917
2018 Non-visible minority 17 30 21 17 12 2 0 49 30 3514
2017 Visible minority 23 32 19 12 10 3 0 57 23 963
2017 Non-visible minority 17 32 19 18 12 3 0 51 30 3805
2014 Visible minority 23 31 19 13 11 4 0 55 25 947
2014 Non-visible minority 19 32 20 16 10 3 0 53 27 4147

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 31 29 18 8 8 5 1 64 17 901
2020 Non-visible minority 20 34 20 15 7 4 0 56 23 3182
2019 Visible minority 23 29 19 12 10 6 0 56 24 938
2019 Non-visible minority 15 28 22 19 10 5 0 46 31 3420
2018 Visible minority 18 28 21 16 11 6 0 49 28 913
2018 Non-visible minority 11 25 25 21 13 5 0 39 36 3506
2017 Visible minority 17 30 20 15 11 6 0 50 28 963
2017 Non-visible minority 11 28 21 21 13 5 0 42 36 3801
2014 Visible minority 18 28 21 15 11 6 0 50 28 944
2014 Non-visible minority 13 29 22 20 11 5 0 43 33 4141

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 35 32 16 8 7 2 0 69 15 898
2020 Non-visible minority 20 37 18 15 7 2 0 58 23 3194
2019 Visible minority 24 29 18 14 11 4 0 55 26 940
2019 Non-visible minority 14 29 21 20 12 3 0 45 34 3437
2018 Visible minority 21 27 21 16 12 3 0 49 29 920
2018 Non-visible minority 11 29 21 22 15 3 0 41 38 3513
2017 Visible minority 20 30 20 14 12 4 0 53 27 961
2017 Non-visible minority 11 31 19 22 13 3 0 44 36 3801
2014 Visible minority 21 33 19 12 12 3 0 56 25 946
2014 Non-visible minority 12 32 19 21 12 3 0 46 35 4142
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 30 35 16 10 7 0 0 66 18 900
2020 Non-visible minority 30 37 16 11 6 0 0 68 17 3198
2019 Visible minority 26 35 18 12 8 0 0 61 20 938
2019 Non-visible minority 25 39 16 14 7 0 0 64 21 3439
2018 Visible minority 24 32 18 15 12 0 0 56 26 913
2018 Non-visible minority 23 36 17 14 9 0 0 59 24 3508
2017 Visible minority 22 36 17 12 12 0 0 59 24 962
2017 Non-visible minority 22 37 17 15 8 0 0 59 24 3808
2014 Visible minority 19 36 18 15 11 0 0 55 26 948
2014 Non-visible minority 20 35 19 16 10 0 0 55 26 4146

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 43 40 9 5 2 0 0 83 7 897
2020 Non-visible minority 31 44 13 9 3 0 0 75 13 3175
2019 Visible minority 35 42 11 8 4 0 0 77 12 934
2019 Non-visible minority 26 44 13 12 5 0 0 71 16 3423
2018 Visible minority 36 38 13 9 4 0 0 74 13 918
2018 Non-visible minority 24 43 14 13 6 0 0 67 19 3512
2017 Visible minority 32 41 11 11 5 0 0 73 16 961
2017 Non-visible minority 24 44 14 13 5 0 0 69 18 3804

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 47 30 11 6 5 0 0 78 11 901
2020 Non-visible minority 45 33 11 7 4 0 0 78 10 3184
2019 Visible minority 44 30 13 7 6 1 0 74 13 943
2019 Non-visible minority 40 33 13 8 5 1 0 74 14 3438
2018 Visible minority 39 35 13 6 6 0 0 75 12 916
2018 Non-visible minority 36 36 12 9 6 0 0 73 16 3506
2017 Visible minority 36 36 11 9 7 0 0 73 16 964
2017 Non-visible minority 35 37 12 10 5 0 0 73 15 3810
2014 Visible minority 36 37 13 7 6 0 1 74 13 947
2014 Non-visible minority 35 35 13 11 6 0 0 71 16 4144

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 38 39 10 9 4 0 0 77 13 892
2020 Non-visible minority 28 40 13 14 5 0 0 69 18 3185
2019 Visible minority 30 38 14 12 6 0 0 68 18 944
2019 Non-visible minority 22 38 15 17 8 0 0 60 25 3434
2018 Visible minority 27 44 8 15 5 0 0 72 21 917
2018 Non-visible minority 18 45 11 18 8 0 0 63 26 3514
2017 Visible minority 24 41 11 15 9 0 0 65 24 963
2017 Non-visible minority 20 40 12 17 9 0 0 60 27 3804
2014 Visible minority 22 40 14 16 9 0 0 61 25 947
2014 Non-visible minority 18 39 12 20 10 0 0 57 31 4143

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 46 27 15 5 6 1 1 74 11 898
2020 Non-visible minority 51 26 12 5 4 1 1 79 9 3189

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 28 29 18 12 11 2 0 58 23 897
2020 Non-visible minority 21 34 20 16 7 2 0 56 24 3185
2019 Visible minority 20 30 19 13 16 2 0 51 29 939
2019 Non-visible minority 17 30 20 19 12 2 0 48 32 3444
2018 Visible minority 17 30 19 16 17 2 0 47 34 913
2018 Non-visible minority 12 30 21 20 14 1 0 44 35 3499
2017 Visible minority 18 31 16 16 17 2 0 50 34 960
2017 Non-visible minority 16 33 19 19 11 2 0 49 31 3804
2014 Visible minority 16 29 19 16 17 2 0 46 35 947
2014 Non-visible minority 14 32 18 20 13 2 0 47 34 4142

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 24 26 17 13 17 2 1 51 31 895
2020 Non-visible minority 20 29 16 17 14 2 2 50 33 3191
2019 Visible minority 21 25 15 14 22 2 2 47 37 940
2019 Non-visible minority 17 28 17 18 17 2 2 46 36 3444
2018 Visible minority 17 25 15 16 23 2 1 44 40 917
2018 Non-visible minority 14 26 18 19 19 1 2 42 40 3500
2017 Visible minority 19 27 14 13 22 3 1 48 37 957
2017 Non-visible minority 16 29 15 19 17 2 2 47 37 3800
2014 Visible minority 18 24 15 18 22 2 1 43 42 948
2014 Non-visible minority 15 26 16 20 20 2 1 43 41 4146

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 50 25 13 4 3 1 3 79 7 900
2020 Non-visible minority 48 24 14 6 4 1 3 75 10 3192
2019 Visible minority 47 27 13 4 4 1 4 78 8 942
2019 Non-visible minority 47 25 14 6 3 1 4 76 9 3441

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 40 29 17 6 5 1 2 71 11 896
2020 Non-visible minority 44 25 16 8 3 1 3 72 11 3190
2019 Visible minority 31 26 20 10 9 2 3 60 19 942
2019 Non-visible minority 36 25 20 9 5 2 3 64 16 3434

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 55 15 10 4 7 6 3 76 12 895
2020 Non-visible minority 78 8 4 2 2 2 3 92 4 3178
2019 Visible minority 50 16 11 6 7 8 2 74 14 935
2019 Non-visible minority 77 8 4 2 2 3 4 91 4 3427

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 60 17 6 3 4 4 7 86 7 895
2020 Non-visible minority 76 10 4 2 1 2 6 93 3 3178
2019 Visible minority 63 12 5 3 4 3 10 87 7 938
2019 Non-visible minority 78 7 3 1 1 2 8 94 3 3423

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 35 36 15 8 5 0 0 72 14 890
2020 Non-visible minority 31 40 14 11 4 0 0 72 15 3172
2019 Visible minority 29 39 17 8 6 1 0 68 15 934
2019 Non-visible minority 27 41 14 12 6 0 0 68 18 3426
2018 Visible minority 28 36 14 11 10 0 0 65 21 912
2018 Non-visible minority 23 42 14 14 7 0 0 65 21 3496
2017 Visible minority 28 40 14 9 9 0 0 68 18 957
2017 Non-visible minority 26 43 12 13 6 0 0 69 19 3794
2014 Visible minority 20 41 15 14 10 0 0 61 24 948
2014 Non-visible minority 21 41 14 15 9 0 0 62 24 4147

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 37 34 17 6 6 0 0 71 12 899
2020 Non-visible minority 36 35 16 8 4 0 0 72 12 3195
2019 Visible minority 33 33 19 8 7 1 0 66 15 940
2019 Non-visible minority 32 37 16 10 5 0 0 69 15 3428
2018 Visible minority 29 35 17 9 9 0 0 64 18 910
2018 Non-visible minority 29 38 16 11 6 0 0 67 17 3492
2017 Visible minority 28 37 15 11 8 0 0 66 19 958
2017 Non-visible minority 30 37 15 12 5 0 0 68 17 3795
2014 Visible minority 25 38 17 10 9 0 0 64 19 948
2014 Non-visible minority 28 38 16 12 7 0 0 65 19 4143

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 36 43 12 5 4 0 0 79 9 891
2020 Non-visible minority 33 42 13 8 3 0 0 75 12 3168
2019 Visible minority 32 41 15 7 4 0 0 73 11 929
2019 Non-visible minority 28 42 14 11 4 0 0 70 15 3381
2018 Visible minority 30 38 14 10 8 0 0 68 17 914
2018 Non-visible minority 26 39 16 13 6 0 0 65 19 3502
2017 Visible minority 30 39 16 9 7 0 0 69 15 959
2017 Non-visible minority 28 40 16 11 5 0 0 68 16 3794
2014 Visible minority 29 38 15 11 7 1 0 67 18 948
2014 Non-visible minority 27 40 17 11 5 0 0 67 16 4145

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 24 37 21 8 5 4 1 65 13 894
2020 Non-visible minority 22 43 19 9 3 4 0 68 13 3190
2019 Visible minority 19 36 24 10 6 4 1 58 17 942
2019 Non-visible minority 19 41 21 12 4 3 1 62 16 3439
2018 Visible minority 17 31 26 10 10 5 0 51 21 916
2018 Non-visible minority 16 36 25 13 7 3 0 54 20 3511
2017 Visible minority 18 34 22 11 9 6 0 55 21 958
2017 Non-visible minority 18 36 22 13 6 4 0 56 20 3805

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 41 36 12 6 5 0 0 77 11 894
2020 Non-visible minority 44 33 10 8 4 0 0 77 13 3187
2019 Visible minority 39 35 11 8 6 0 0 75 14 937
2019 Non-visible minority 41 33 11 9 5 0 0 74 15 3440
2018 Visible minority 33 37 13 9 7 0 0 71 16 912
2018 Non-visible minority 38 34 12 10 6 0 0 73 16 3515
2017 Visible minority 34 34 13 9 8 1 0 69 18 962
2017 Non-visible minority 37 35 11 10 7 0 0 72 17 3802
2014 Visible minority 30 35 13 11 9 1 0 67 21 946
2014 Non-visible minority 35 34 12 11 7 0 0 70 18 4144

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 43 36 13 4 3 0 0 79 8 899
2020 Non-visible minority 36 33 19 8 4 0 0 69 12 3171
2019 Visible minority 41 38 13 5 3 0 0 80 7 938
2019 Non-visible minority 36 33 18 8 4 0 0 69 12 3418
2018 Visible minority 41 34 16 6 3 0 0 75 9 917
2018 Non-visible minority 33 33 19 9 5 0 0 66 14 3516
2017 Visible minority 38 39 16 4 2 0 1 77 6 963
2017 Non-visible minority 32 37 18 8 5 0 1 69 12 3807
2014 Visible minority 34 39 18 5 3 0 1 74 8 948
2014 Non-visible minority 32 36 20 7 4 0 1 69 11 4147

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 38 62 900
2020 Non-visible minority 42 58 3189

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 48 20 11 4 5 4 10 78 9 900
2020 Non-visible minority 54 18 9 2 2 4 10 85 5 3192

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Visible minority 23 38 38 899
2020 Non-visible minority 21 44 35 3196
2019 Visible minority 26 33 41 943
2019 Non-visible minority 24 39 37 3447
2018 Visible minority 27 32 41 920
2018 Non-visible minority 23 40 37 3515
2017 Visible minority 25 33 42 963
2017 Non-visible minority 23 43 34 3804
2014 Visible minority 24 37 38 948
2014 Non-visible minority 21 44 35 4146

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Visible minority 8 40 38 5 7 3 208
2020 Non-visible minority 22 41 25 4 5 3 669
2019 Visible minority 2 36 36 4 19 3 236
2019 Non-visible minority 19 31 27 4 14 5 797
2018 Visible minority 6 32 43 2 12 6 246
2018 Non-visible minority 20 30 29 6 8 6 794
2017 Visible minority 6 40 30 7 10 7 235
2017 Non-visible minority 20 34 26 6 9 5 861
2014 Visible minority 6 43 32 9 9999 10 231
2014 Non-visible minority 19 35 23 12 9999 12 874
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 59 32 5 2 2 0 0 91 4 896
2020 Non-visible minority 43 42 10 4 2 0 0 84 6 3187
2019 Visible minority 50 35 9 3 3 0 0 85 6 934
2019 Non-visible minority 36 43 12 6 3 0 0 80 8 3429
2018 Visible minority 53 36 6 3 2 0 0 89 6 918
2018 Non-visible minority 37 44 11 6 2 0 0 81 8 3510
2017 Visible minority 47 37 8 4 3 1 0 85 7 960
2017 Non-visible minority 34 44 11 7 3 0 0 78 10 3804
2014 Visible minority 53 33 8 3 2 0 0 87 5 948
2014 Non-visible minority 34 43 13 7 3 1 0 77 10 4144

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 39 40 13 4 2 1 0 80 7 897
2020 Non-visible minority 27 44 19 7 2 1 0 72 9 3189
2019 Visible minority 33 42 14 5 4 1 0 76 10 938
2019 Non-visible minority 23 45 19 9 3 1 0 69 12 3437
2018 Visible minority 31 41 15 7 5 1 0 73 12 918
2018 Non-visible minority 22 45 18 11 4 0 0 67 14 3497
2017 Visible minority 32 40 15 7 5 1 0 72 13 959
2017 Non-visible minority 23 45 18 9 5 1 0 69 14 3804
2014 Visible minority 34 41 12 6 5 2 0 76 12 948
2014 Non-visible minority 26 45 16 9 4 1 0 72 13 4146

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 8 20 37 21 11 2 2 33 29 896
2020 Non-visible minority 8 26 36 20 9 0 1 29 34 3192
2019 Visible minority 11 23 35 19 9 1 1 29 35 937
2019 Non-visible minority 9 27 37 18 8 0 1 26 36 3444
2018 Visible minority 10 27 35 18 7 1 2 25 39 911
2018 Non-visible minority 10 29 36 18 7 0 1 25 39 3501
2017 Visible minority 11 20 39 16 9 1 4 27 32 954
2017 Non-visible minority 10 26 37 17 8 1 2 25 37 3796
2014 Visible minority 10 26 36 17 7 1 3 25 38 945
2014 Non-visible minority 8 28 38 17 7 0 1 24 37 4139

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 9 14 25 26 20 4 3 48 25 896
2020 Non-visible minority 9 19 30 26 14 1 1 41 28 3177
2019 Visible minority 16 19 26 20 15 3 1 37 36 940
2019 Non-visible minority 14 24 28 20 11 1 1 31 40 3435
2018 Visible minority 17 19 25 22 12 3 3 36 38 914
2018 Non-visible minority 18 26 27 19 9 1 1 28 44 3496
2017 Visible minority 14 18 27 20 12 4 5 35 36 953
2017 Non-visible minority 15 23 30 17 11 1 2 29 40 3795
2014 Visible minority 13 22 29 19 10 4 4 31 38 938
2014 Non-visible minority 13 25 31 19 9 2 2 29 39 4139

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 11 16 30 22 12 4 4 37 30 892
2020 Non-visible minority 13 24 33 18 9 2 2 28 38 3184
2019 Visible minority 14 20 32 17 11 4 3 30 36 934
2019 Non-visible minority 15 28 31 15 8 2 1 24 44 3437
2018 Visible minority 14 23 30 16 10 4 4 28 40 910
2018 Non-visible minority 16 27 32 15 6 2 2 22 45 3495
2017 Visible minority 15 21 31 16 8 4 5 27 39 947
2017 Non-visible minority 16 26 31 15 7 2 3 23 44 3796
2014 Visible minority 16 22 29 14 9 4 5 26 42 941
2014 Non-visible minority 18 28 29 14 6 2 2 21 49 4128

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 4 10 29 31 20 2 3 54 16 891
2020 Non-visible minority 5 13 33 34 14 1 1 48 18 3177
2019 Visible minority 6 11 28 32 20 1 3 54 17 933
2019 Non-visible minority 5 14 35 30 14 1 1 45 20 3428
2018 Visible minority 7 12 33 28 16 2 3 46 20 912
2018 Non-visible minority 7 15 36 29 11 1 1 41 22 3477
2017 Visible minority 7 12 30 28 15 2 6 47 20 934
2017 Non-visible minority 7 15 34 29 13 1 2 43 22 3781
2014 Visible minority 7 13 31 29 13 2 5 45 22 941
2014 Non-visible minority 6 16 34 29 12 1 2 42 23 4126

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 10 16 28 25 18 1 3 44 27 896
2020 Non-visible minority 13 22 31 21 11 0 1 32 36 3185
2019 Visible minority 13 20 28 21 14 2 2 37 34 937
2019 Non-visible minority 18 24 28 18 10 1 1 28 43 3441
2018 Visible minority 17 22 30 17 11 1 2 29 40 916
2018 Non-visible minority 21 27 27 15 7 1 1 23 49 3504
2017 Visible minority 16 20 30 17 12 2 4 31 38 950
2017 Non-visible minority 18 25 29 15 9 1 3 25 45 3793
2014 Visible minority 19 21 27 17 10 2 4 29 42 944
2014 Non-visible minority 20 28 28 14 7 1 2 22 49 4131

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 10 15 22 26 19 4 4 49 27 894
2020 Non-visible minority 7 16 29 28 17 1 2 46 24 3179
2019 Visible minority 14 17 25 22 14 5 3 39 34 935
2019 Non-visible minority 11 19 27 25 14 2 2 41 31 3431
2018 Visible minority 15 18 25 22 13 4 4 38 36 909
2018 Non-visible minority 12 21 27 24 13 1 2 38 34 3491
2017 Visible minority 10 16 26 23 14 5 6 42 29 953
2017 Non-visible minority 10 19 27 23 15 2 4 40 31 3797
2014 Visible minority 10 16 26 24 13 6 5 42 29 942
2014 Non-visible minority 9 17 27 26 16 2 3 44 27 4138

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 8 15 29 21 20 3 4 45 24 892
2020 Non-visible minority 11 22 36 19 10 2 1 29 34 3179
2019 Visible minority 11 17 29 23 14 5 2 40 29 932
2019 Non-visible minority 13 24 35 15 9 2 1 25 39 3429
2018 Visible minority 10 18 30 20 13 5 3 36 30 910
2018 Non-visible minority 14 26 34 15 7 2 2 23 42 3498
2017 Visible minority 12 16 31 18 12 5 6 33 32 952
2017 Non-visible minority 14 24 34 15 9 3 3 25 40 3793
2014 Visible minority 11 16 29 20 12 5 6 36 31 943
2014 Non-visible minority 14 25 33 15 7 3 3 24 41 4139

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 7 15 31 26 18 1 2 45 23 899
2020 Non-visible minority 8 21 40 22 8 0 0 31 29 3186
2019 Visible minority 9 17 31 25 15 1 2 40 28 941
2019 Non-visible minority 12 24 36 19 9 0 0 28 36 3444

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 27 36 19 9 6 2 0 66 15 891
2020 Non-visible minority 15 37 22 19 6 2 0 52 25 3170
2019 Visible minority 17 35 20 15 10 3 0 54 26 933
2019 Non-visible minority 10 30 21 25 12 2 0 41 38 3426

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 44 30 11 8 8 0 0 74 15 897
2020 Non-visible minority 49 31 7 8 4 1 0 80 12 3186
2019 Visible minority 44 27 8 11 9 1 0 72 20 941
2019 Non-visible minority 46 31 8 9 5 1 0 77 14 3439
2018 Visible minority 36 30 10 12 11 0 0 67 23 914
2018 Non-visible minority 39 34 9 10 7 1 0 73 17 3500
2017 Visible minority 38 30 12 11 8 1 0 68 19 964
2017 Non-visible minority 40 33 9 11 6 0 0 74 17 3807
2014 Visible minority 41 28 10 8 11 1 0 71 20 947
2014 Non-visible minority 43 30 8 11 7 1 0 74 18 4144

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 51 31 9 6 4 0 0 81 10 894
2020 Non-visible minority 53 32 7 6 2 0 0 85 8 3174
2019 Visible minority 46 32 10 8 4 0 0 78 12 938
2019 Non-visible minority 48 33 8 8 3 0 0 81 11 3439
2018 Visible minority 42 37 9 8 4 0 0 79 12 914
2018 Non-visible minority 43 37 8 8 3 0 0 80 11 3506
2017 Visible minority 38 36 13 8 5 0 0 74 13 956
2017 Non-visible minority 40 41 8 9 4 0 0 80 12 3800
2014 Visible minority 38 38 10 8 5 0 0 77 13 946
2014 Non-visible minority 40 41 8 8 3 0 0 80 11 4146

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 42 37 13 5 3 1 0 79 8 886
2020 Non-visible minority 44 37 11 4 2 1 0 82 7 3170
2019 Visible minority 40 37 13 5 4 1 0 78 9 941
2019 Non-visible minority 41 39 11 5 3 1 0 81 8 3442
2018 Visible minority 33 39 16 7 4 1 0 73 11 918
2018 Non-visible minority 35 42 13 6 3 1 0 78 8 3507

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 37 36 15 7 4 1 0 74 11 899
2020 Non-visible minority 36 42 14 5 2 2 0 79 7 3168
2019 Visible minority 34 41 11 8 5 1 0 76 13 938
2019 Non-visible minority 34 42 13 6 3 1 0 77 9 3427
2018 Visible minority 38 36 12 8 5 1 0 75 13 919
2018 Non-visible minority 38 41 12 6 2 1 0 80 8 3507
2017 Visible minority 36 36 13 7 6 2 0 74 13 960
2017 Non-visible minority 36 43 12 5 2 2 0 81 7 3805
2014 Visible minority 41 34 12 6 5 2 0 77 11 948
2014 Non-visible minority 42 38 10 5 2 2 0 82 7 4146

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 39 33 15 6 5 2 0 73 12 897
2020 Non-visible minority 41 39 12 3 2 3 0 83 4 3178
2019 Visible minority 39 37 12 4 6 2 0 77 10 938
2019 Non-visible minority 42 38 13 4 2 2 1 82 5 3427
2018 Visible minority 39 37 10 7 6 1 0 77 13 919
2018 Non-visible minority 41 38 13 3 2 3 0 81 5 3508
2017 Visible minority 36 36 13 6 7 2 0 73 13 958
2017 Non-visible minority 40 38 14 3 2 2 0 81 5 3807
2014 Visible minority 44 32 12 4 6 2 0 78 10 948
2014 Non-visible minority 47 34 11 3 2 3 1 84 4 4147

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 48 34 10 4 3 0 0 83 7 895
2020 Non-visible minority 51 34 8 4 2 0 0 85 6 3186
2019 Visible minority 46 36 9 4 5 0 0 82 9 941
2019 Non-visible minority 43 37 11 5 3 0 0 81 9 3435
2018 Visible minority 43 36 12 4 5 1 0 80 8 919
2018 Non-visible minority 40 39 11 6 3 0 0 79 10 3502
2017 Visible minority 42 38 9 6 5 1 0 81 10 960
2017 Non-visible minority 40 39 10 7 3 0 0 79 10 3805
2014 Visible minority 45 36 9 5 6 1 0 81 11 947
2014 Non-visible minority 44 36 11 5 3 0 0 81 9 4143

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 31 25 19 7 10 5 3 61 18 899
2020 Non-visible minority 52 26 11 3 2 4 3 83 5 3195

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 34 31 17 7 6 5 0 68 14 897
2020 Non-visible minority 37 35 16 4 1 6 1 77 5 3187

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 37 28 15 8 8 3 1 68 16 894
2020 Non-visible minority 47 33 10 4 2 3 2 83 6 3178

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 1 11 20 23 34 10 1 13 64 74
2020 Non-visible minority 8 16 16 15 8 31 7 38 37 13

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 28 36 15 9 7 4 2 68 16 899
2020 Non-visible minority 27 32 17 10 5 5 4 65 16 3187
2019 Visible minority 32 28 15 10 9 3 3 64 20 939
2019 Non-visible minority 26 32 16 11 7 4 3 63 20 3440
2018 Visible minority 22 32 20 13 9 3 2 56 22 915
2018 Non-visible minority 19 35 17 12 9 4 3 58 23 3511
2017 Visible minority 26 27 19 12 10 5 2 57 23 964
2017 Non-visible minority 23 33 15 13 9 4 3 60 23 3807
2014 Visible minority 29 32 14 10 10 3 2 64 21 947
2014 Non-visible minority 27 33 13 13 8 3 3 64 22 4144

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 35 37 15 5 4 1 1 75 10 894
2020 Non-visible minority 33 42 13 7 3 2 1 77 10 3184
2019 Visible minority 32 38 13 8 5 3 1 73 13 940
2019 Non-visible minority 31 42 13 8 4 1 1 74 12 3432
2018 Visible minority 32 39 13 8 5 2 1 73 13 917
2018 Non-visible minority 32 42 12 9 4 1 0 75 12 3502
2017 Visible minority 35 40 11 6 4 3 1 78 11 959
2017 Non-visible minority 35 40 11 8 4 2 1 77 12 3799
2014 Visible minority 42 36 9 5 4 2 1 81 10 948
2014 Non-visible minority 41 39 9 6 3 1 1 81 10 4147

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 37 37 16 5 4 1 0 75 9 900
2020 Non-visible minority 31 43 17 5 2 1 0 75 7 3174
2019 Visible minority 32 38 16 6 6 3 0 72 12 937
2019 Non-visible minority 29 41 19 6 3 1 0 71 10 3426
2018 Visible minority 33 36 17 6 6 2 0 70 12 918
2018 Non-visible minority 30 41 18 7 4 1 0 71 11 3489

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 25 27 19 10 12 5 1 56 24 897
2020 Non-visible minority 22 30 18 15 9 6 1 56 25 3181
2019 Visible minority 21 28 18 12 13 7 2 53 27 933
2019 Non-visible minority 17 29 19 15 13 6 2 50 30 3431
2018 Visible minority 19 26 20 14 14 4 2 49 30 914
2018 Non-visible minority 15 29 18 17 14 6 2 47 33 3506
2017 Visible minority 16 26 18 15 15 7 3 46 34 957
2017 Non-visible minority 16 29 16 17 14 6 2 49 34 3796
2014 Visible minority 19 22 18 15 19 6 1 44 36 948
2014 Non-visible minority 16 25 17 18 15 6 2 45 36 4146

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 43 43 4 7 2 0 0 87 9 900
2020 Non-visible minority 34 47 4 12 3 0 0 81 15 3193

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 38 40 9 9 3 0 0 79 12 899
2020 Non-visible minority 39 39 9 10 2 0 0 79 12 3191
2019 Visible minority 44 37 8 7 4 0 0 81 11 939
2019 Non-visible minority 42 37 6 10 3 0 0 80 14 3439
2017 Visible minority 37 37 8 11 7 0 0 74 18 959
2017 Non-visible minority 41 37 6 11 5 0 0 78 16 3800
2014 Visible minority 38 38 9 10 6 0 0 75 16 946
2014 Non-visible minority 43 34 6 11 6 0 0 77 16 4144

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 43 37 11 6 3 0 0 81 9 891
2020 Non-visible minority 47 38 7 5 2 0 0 86 7 3170
2019 Visible minority 44 41 7 5 3 0 0 85 8 936
2019 Non-visible minority 46 38 8 6 2 0 0 84 8 3417
2017 Visible minority 40 41 9 6 3 0 0 81 10 964
2017 Non-visible minority 45 40 6 7 2 0 0 85 9 3798
2014 Visible minority 40 39 9 9 3 0 0 79 12 947
2014 Non-visible minority 45 39 7 7 2 0 0 84 9 4140

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 77 19 3 1 1 0 0 96 2 897
2020 Non-visible minority 76 18 3 2 1 0 1 94 3 3178
2017 Visible minority 70 22 3 2 1 1 0 93 4 963
2017 Non-visible minority 67 24 4 3 1 0 1 92 4 3803
2014 Visible minority 72 21 2 2 1 0 0 94 4 945
2014 Non-visible minority 68 23 4 3 1 0 1 92 4 4145

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 41 21 10 6 5 10 7 75 13 902
2020 Non-visible minority 35 22 11 6 4 15 6 73 12 3193
2019 Visible minority 33 20 11 8 7 14 5 67 19 943
2019 Non-visible minority 32 21 13 6 5 18 5 69 15 3438

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 13 87 899
2020 Non-visible minority 8 92 3193
2019 Visible minority 14 86 941
2019 Non-visible minority 11 89 3436
2018 Visible minority 16 84 920
2018 Non-visible minority 12 88 3515

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 39 61 119
2020 Non-visible minority 47 53 258
2019 Visible minority 51 49 136
2019 Non-visible minority 51 49 362
2018 Visible minority 46 54 151
2018 Non-visible minority 50 50 427

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 67 33 119
2020 Non-visible minority 55 45 258
2019 Visible minority 61 39 136
2019 Non-visible minority 56 44 362
2018 Visible minority 67 33 151
2018 Non-visible minority 57 43 427

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 4 96 119
2020 Non-visible minority 6 94 258
2019 Visible minority 9 91 136
2019 Non-visible minority 8 92 362
2018 Visible minority 13 87 151
2018 Non-visible minority 8 92 427

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 8 92 119
2020 Non-visible minority 5 95 258
2018 Visible minority 7 93 151
2018 Non-visible minority 3 97 427

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 11 89 119
2020 Non-visible minority 11 89 258
2019 Visible minority 8 92 136
2019 Non-visible minority 11 89 362
2018 Visible minority 13 87 151
2018 Non-visible minority 11 89 427

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 9 91 119
2020 Non-visible minority 6 94 258
2019 Visible minority 4 96 136
2019 Non-visible minority 4 96 362
2018 Visible minority 5 95 151
2018 Non-visible minority 3 97 427

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 31 69 119
2020 Non-visible minority 36 64 258
2019 Visible minority 42 58 134
2019 Non-visible minority 38 62 356
2018 Visible minority 42 58 151
2018 Non-visible minority 38 62 426

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 45 55 119
2020 Non-visible minority 40 60 258
2019 Visible minority 43 57 134
2019 Non-visible minority 40 60 356
2018 Visible minority 40 60 151
2018 Non-visible minority 43 57 426

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 52 48 119
2020 Non-visible minority 45 55 258
2019 Visible minority 42 58 134
2019 Non-visible minority 47 53 356
2018 Visible minority 42 58 151
2018 Non-visible minority 45 55 426

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 36 64 119
2020 Non-visible minority 38 62 258
2019 Visible minority 35 65 134
2019 Non-visible minority 39 61 356
2018 Visible minority 41 59 151
2018 Non-visible minority 39 61 426

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 30 70 119
2020 Non-visible minority 35 65 258
2019 Visible minority 22 78 134
2019 Non-visible minority 31 69 356
2018 Visible minority 32 68 151
2018 Non-visible minority 36 64 426

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 46 54 119
2020 Non-visible minority 54 46 258
2019 Visible minority 41 59 134
2019 Non-visible minority 57 43 356
2018 Visible minority 50 50 151
2018 Non-visible minority 49 51 426

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 25 75 119
2020 Non-visible minority 37 63 258
2019 Visible minority 26 74 134
2019 Non-visible minority 35 65 356
2018 Visible minority 20 80 151
2018 Non-visible minority 32 68 426

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 5 95 119
2020 Non-visible minority 8 92 258
2019 Visible minority 4 96 134
2019 Non-visible minority 5 95 356
2018 Visible minority 4 96 151
2018 Non-visible minority 8 92 426

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 12 88 119
2020 Non-visible minority 10 90 258
2019 Visible minority 16 84 134
2019 Non-visible minority 10 90 356
2018 Visible minority 12 88 151
2018 Non-visible minority 13 87 426

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 65 35 119
2020 Non-visible minority 47 53 258
2019 Visible minority 48 52 134
2019 Non-visible minority 45 55 356
2018 Visible minority 57 43 151
2018 Non-visible minority 48 52 426

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 15 85 119
2020 Non-visible minority 20 80 258
2019 Visible minority 26 74 134
2019 Non-visible minority 27 73 356
2018 Visible minority 31 69 151
2018 Non-visible minority 25 75 426

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 19 81 119
2020 Non-visible minority 18 82 258
2019 Visible minority 20 80 134
2019 Non-visible minority 17 83 356
2018 Visible minority 10 90 151
2018 Non-visible minority 16 84 426

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 53 47 119
2020 Non-visible minority 55 45 258
2019 Visible minority 52 48 132
2019 Non-visible minority 55 45 355
2018 Visible minority 53 47 151
2018 Non-visible minority 57 43 427

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 22 78 119
2020 Non-visible minority 22 78 258
2019 Visible minority 28 72 132
2019 Non-visible minority 26 74 355
2018 Visible minority 30 70 151
2018 Non-visible minority 26 74 427

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 10 90 119
2020 Non-visible minority 7 93 258
2019 Visible minority 7 93 132
2019 Non-visible minority 9 91 355
2018 Visible minority 7 93 151
2018 Non-visible minority 10 90 427

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 27 73 119
2020 Non-visible minority 16 84 258
2019 Visible minority 21 79 132
2019 Non-visible minority 21 79 355
2018 Visible minority 22 78 151
2018 Non-visible minority 19 81 427

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 15 85 119
2020 Non-visible minority 10 90 258
2019 Visible minority 12 88 132
2019 Non-visible minority 13 87 355
2018 Visible minority 15 85 151
2018 Non-visible minority 12 88 427

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 9 91 119
2020 Non-visible minority 5 95 258
2019 Visible minority 8 92 132
2019 Non-visible minority 7 93 355
2018 Visible minority 10 90 151
2018 Non-visible minority 7 93 427

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 15 85 119
2020 Non-visible minority 15 85 258
2019 Visible minority 14 86 132
2019 Non-visible minority 14 86 355
2018 Visible minority 10 90 151
2018 Non-visible minority 12 88 427

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 9 91 119
2020 Non-visible minority 8 92 258
2019 Visible minority 7 93 132
2019 Non-visible minority 14 86 355
2018 Visible minority 7 93 151
2018 Non-visible minority 10 90 427

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 21 79 119
2020 Non-visible minority 28 72 258
2019 Visible minority 27 73 132
2019 Non-visible minority 25 75 355
2018 Visible minority 22 78 151
2018 Non-visible minority 23 77 427

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 11 89 109
2020 Non-visible minority 11 89 245
2019 Visible minority 9 91 120
2019 Non-visible minority 10 90 329
2018 Visible minority 19 81 137
2018 Non-visible minority 8 92 396

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 18 82 109
2020 Non-visible minority 23 77 245
2019 Visible minority 26 74 120
2019 Non-visible minority 23 77 329
2018 Visible minority 18 82 137
2018 Non-visible minority 18 82 396

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 8 92 109
2020 Non-visible minority 9 91 245
2019 Visible minority 11 89 120
2019 Non-visible minority 7 93 329
2018 Visible minority 11 89 137
2018 Non-visible minority 8 92 396

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 10 90 109
2020 Non-visible minority 7 93 245
2019 Visible minority 8 92 120
2019 Non-visible minority 7 93 329
2018 Visible minority 6 94 137
2018 Non-visible minority 7 93 396

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 7 93 109
2020 Non-visible minority 13 87 245
2019 Visible minority 9 91 120
2019 Non-visible minority 13 87 329
2018 Visible minority 14 86 137
2018 Non-visible minority 13 87 396

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 7 93 120
2019 Non-visible minority 11 89 329
2018 Visible minority 9 91 137
2018 Non-visible minority 9 91 396

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 6 94 137
2018 Non-visible minority 7 93 396

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 16 84 109
2020 Non-visible minority 10 90 245
2019 Visible minority 13 87 120
2019 Non-visible minority 10 90 329
2018 Visible minority 12 88 137
2018 Non-visible minority 9 91 396

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 17 83 109
2020 Non-visible minority 17 83 245
2019 Visible minority 14 86 120
2019 Non-visible minority 13 87 329
2018 Visible minority 12 88 137
2018 Non-visible minority 13 87 396

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 25 75 109
2020 Non-visible minority 32 68 245
2019 Visible minority 29 71 120
2019 Non-visible minority 33 67 329
2018 Visible minority 26 74 137
2018 Non-visible minority 30 70 396

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 11 89 109
2020 Non-visible minority 10 90 245
2019 Visible minority 10 90 120
2019 Non-visible minority 8 92 329
2018 Visible minority 11 89 137
2018 Non-visible minority 10 90 396

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 50 50 109
2020 Non-visible minority 49 51 245
2019 Visible minority 50 50 120
2019 Non-visible minority 50 50 329
2018 Visible minority 43 57 137
2018 Non-visible minority 47 53 396

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 4 96 137
2018 Non-visible minority 1 99 396

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 52 48 109
2020 Non-visible minority 59 41 245
2019 Visible minority 58 42 120
2019 Non-visible minority 57 43 329
2018 Visible minority 42 58 137
2018 Non-visible minority 56 44 396

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 11 89 109
2020 Non-visible minority 5 95 245
2019 Visible minority 6 94 120
2019 Non-visible minority 5 95 329
2018 Visible minority 8 92 137
2018 Non-visible minority 3 97 396

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 13 87 109
2020 Non-visible minority 12 88 245
2019 Visible minority 13 87 120
2019 Non-visible minority 14 86 329
2018 Visible minority 9 91 137
2018 Non-visible minority 15 85 396

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 27 21 16 6 6 19 5 63 16 897
2020 Non-visible minority 20 20 18 8 5 23 6 57 18 3184
2019 Visible minority 23 21 21 7 7 16 6 56 18 942
2019 Non-visible minority 16 20 20 10 7 21 7 49 23 3446
2018 Visible minority 21 22 22 7 7 17 4 54 18 918
2018 Non-visible minority 14 22 21 11 8 20 5 47 24 3507
2017 Visible minority 18 21 19 7 10 18 7 52 23 963
2017 Non-visible minority 14 21 20 10 9 20 6 48 25 3806
2014 Visible minority 22 21 20 6 10 18 4 54 21 948
2014 Non-visible minority 17 22 19 10 8 19 6 51 23 4147

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 38 31 14 6 5 6 1 74 11 898
2020 Non-visible minority 34 35 16 6 3 6 0 73 10 3186
2019 Visible minority 35 29 16 7 5 6 1 70 13 944
2019 Non-visible minority 31 34 17 7 4 5 1 69 12 3439
2018 Visible minority 32 32 18 6 5 5 1 69 12 918
2018 Non-visible minority 26 36 18 9 5 5 1 66 15 3506
2017 Visible minority 28 31 16 7 7 10 1 67 15 963
2017 Non-visible minority 25 35 18 9 6 7 1 65 16 3803
2014 Visible minority 32 31 17 6 7 6 1 67 15 947
2014 Non-visible minority 29 35 17 7 5 6 1 69 13 4146

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 14 86 898
2020 Non-visible minority 4 96 3192
2019 Visible minority 13 87 939
2019 Non-visible minority 5 95 3438
2018 Visible minority 16 84 916
2018 Non-visible minority 6 94 3511

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 27 73 127
2020 Non-visible minority 36 64 142
2019 Visible minority 39 61 130
2019 Non-visible minority 30 70 183
2018 Visible minority 29 71 149
2018 Non-visible minority 34 66 220

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 81 19 127
2020 Non-visible minority 77 23 142
2019 Visible minority 81 19 130
2019 Non-visible minority 76 24 183
2018 Visible minority 81 19 149
2018 Non-visible minority 80 20 220

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 3 97 149
2018 Non-visible minority 3 97 220

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 0 100 127
2020 Non-visible minority 0 100 142

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 7 93 130
2019 Non-visible minority 5 95 183
2018 Visible minority 5 95 149
2018 Non-visible minority 3 97 220

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 8 92 127
2020 Non-visible minority 8 92 142
2019 Visible minority 9 91 130
2019 Non-visible minority 10 90 183
2018 Visible minority 12 88 149
2018 Non-visible minority 7 93 220

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 10 90 127
2020 Non-visible minority 9 91 142
2019 Visible minority 11 89 130
2019 Non-visible minority 13 87 183
2018 Visible minority 7 93 149
2018 Non-visible minority 6 94 220

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 58 42 127
2020 Non-visible minority 9 91 142
2019 Visible minority 55 45 126
2019 Non-visible minority 11 89 181
2018 Visible minority 57 43 148
2018 Non-visible minority 11 89 219

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 44 56 127
2020 Non-visible minority 9 91 142
2019 Visible minority 42 58 126
2019 Non-visible minority 13 87 181
2018 Visible minority 50 50 148
2018 Non-visible minority 11 89 219

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 39 61 127
2020 Non-visible minority 6 94 142
2019 Visible minority 33 67 126
2019 Non-visible minority 5 95 181
2018 Visible minority 39 61 148
2018 Non-visible minority 5 95 219

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 13 87 126
2019 Non-visible minority 5 95 181
2018 Visible minority 17 83 148
2018 Non-visible minority 7 93 219

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 22 78 127
2020 Non-visible minority 26 74 142
2019 Visible minority 26 74 126
2019 Non-visible minority 34 66 181
2018 Visible minority 20 80 148
2018 Non-visible minority 32 68 219

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 20 80 127
2020 Non-visible minority 32 68 142
2019 Visible minority 19 81 126
2019 Non-visible minority 36 64 181
2018 Visible minority 16 84 148
2018 Non-visible minority 37 63 219

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 0 100 126
2019 Non-visible minority 3 97 181

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 5 95 127
2020 Non-visible minority 26 74 142
2019 Visible minority 10 90 126
2019 Non-visible minority 24 76 181
2018 Visible minority 11 89 148
2018 Non-visible minority 18 82 219

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 7 93 127
2020 Non-visible minority 17 83 142
2019 Visible minority 11 89 126
2019 Non-visible minority 19 81 181
2018 Visible minority 6 94 148
2018 Non-visible minority 16 84 219

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 0 100 127
2020 Non-visible minority 0 100 142

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 14 86 127
2020 Non-visible minority 18 82 142
2019 Visible minority 17 83 126
2019 Non-visible minority 20 80 181
2018 Visible minority 9 91 148
2018 Non-visible minority 21 79 219

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 23 77 127
2020 Non-visible minority 31 69 142
2019 Visible minority 31 69 125
2019 Non-visible minority 26 74 181
2018 Visible minority 22 78 149
2018 Non-visible minority 24 76 220

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 13 87 127
2020 Non-visible minority 12 88 142
2019 Visible minority 16 84 125
2019 Non-visible minority 10 90 181
2018 Visible minority 13 87 149
2018 Non-visible minority 13 87 220

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 5 95 127
2020 Non-visible minority 4 96 142
2019 Visible minority 6 94 125
2019 Non-visible minority 5 95 181
2018 Visible minority 6 94 149
2018 Non-visible minority 3 97 220

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 17 83 127
2020 Non-visible minority 16 84 142
2019 Visible minority 17 83 125
2019 Non-visible minority 18 82 181
2018 Visible minority 16 84 149
2018 Non-visible minority 16 84 220

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 9 91 127
2020 Non-visible minority 3 97 142
2019 Visible minority 8 92 125
2019 Non-visible minority 7 93 181
2018 Visible minority 6 94 149
2018 Non-visible minority 4 96 220

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 7 93 127
2020 Non-visible minority 5 95 142
2019 Visible minority 11 89 125
2019 Non-visible minority 6 94 181
2018 Visible minority 8 92 149
2018 Non-visible minority 4 96 220

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 7 93 127
2020 Non-visible minority 10 90 142
2019 Visible minority 11 89 125
2019 Non-visible minority 13 87 181
2018 Visible minority 7 93 149
2018 Non-visible minority 7 93 220

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 4 96 127
2020 Non-visible minority 6 94 142
2019 Visible minority 10 90 125
2019 Non-visible minority 10 90 181
2018 Visible minority 7 93 149
2018 Non-visible minority 8 92 220

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 51 49 127
2020 Non-visible minority 49 51 142
2019 Visible minority 42 58 125
2019 Non-visible minority 50 50 181
2018 Visible minority 54 46 149
2018 Non-visible minority 52 48 220

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 7 93 119
2020 Non-visible minority 5 95 135
2019 Visible minority 10 90 103
2019 Non-visible minority 6 94 156
2018 Visible minority 3 97 138
2018 Non-visible minority 6 94 212

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 16 84 119
2020 Non-visible minority 18 82 135
2019 Visible minority 17 83 103
2019 Non-visible minority 12 88 156
2018 Visible minority 13 87 138
2018 Non-visible minority 19 81 212

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 3 97 138
2018 Non-visible minority 4 96 212

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 4 96 138
2018 Non-visible minority 3 97 212

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 9 91 119
2020 Non-visible minority 13 87 135
2019 Visible minority 9 91 103
2019 Non-visible minority 9 91 156
2018 Visible minority 8 92 138
2018 Non-visible minority 9 91 212

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 12 88 119
2020 Non-visible minority 9 91 135
2019 Visible minority 8 92 103
2019 Non-visible minority 6 94 156
2018 Visible minority 8 92 138
2018 Non-visible minority 5 95 212

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 20 80 119
2020 Non-visible minority 25 75 135
2019 Visible minority 21 79 103
2019 Non-visible minority 31 69 156
2018 Visible minority 25 75 138
2018 Non-visible minority 26 74 212

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 11 89 119
2020 Non-visible minority 8 92 135
2019 Visible minority 7 93 103
2019 Non-visible minority 9 91 156
2018 Visible minority 6 94 138
2018 Non-visible minority 5 95 212

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 40 60 119
2020 Non-visible minority 45 55 135
2019 Visible minority 39 61 103
2019 Non-visible minority 48 52 156
2018 Visible minority 44 56 138
2018 Non-visible minority 42 58 212

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 4 96 138
2018 Non-visible minority 3 97 212

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 58 42 119
2020 Non-visible minority 69 31 135
2019 Visible minority 56 44 103
2019 Non-visible minority 67 33 156
2018 Visible minority 53 47 138
2018 Non-visible minority 65 35 212

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 8 92 119
2020 Non-visible minority 4 96 135
2019 Visible minority 5 95 103
2019 Non-visible minority 5 95 156
2018 Visible minority 9 91 138
2018 Non-visible minority 2 98 212

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 14 86 119
2020 Non-visible minority 12 88 135
2019 Visible minority 14 86 103
2019 Non-visible minority 8 92 156
2018 Visible minority 9 91 138
2018 Non-visible minority 14 86 212

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 25 20 18 6 6 21 4 60 16 897
2020 Non-visible minority 21 20 19 4 2 29 6 63 8 3185
2019 Visible minority 21 19 21 6 7 20 7 55 17 943
2019 Non-visible minority 18 19 23 4 3 26 7 56 10 3431
2018 Visible minority 20 21 22 7 6 19 5 54 17 919
2018 Non-visible minority 17 22 24 5 3 25 5 55 10 3511
2017 Visible minority 18 21 20 5 7 23 6 55 17 962
2017 Non-visible minority 17 19 22 4 3 29 6 56 11 3802
2014 Visible minority 22 21 21 5 7 22 4 57 15 948
2014 Non-visible minority 18 20 21 4 3 28 7 59 10 4146

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 36 29 16 5 6 6 1 71 12 897
2020 Non-visible minority 35 34 17 4 2 8 1 75 6 3185
2019 Visible minority 33 29 17 6 5 8 2 69 12 945
2019 Non-visible minority 34 33 18 4 2 7 1 73 7 3436
2018 Visible minority 30 31 19 7 5 7 1 66 13 917
2018 Non-visible minority 28 37 20 4 2 7 1 71 7 3511
2017 Visible minority 27 32 18 6 6 10 1 67 13 962
2017 Non-visible minority 30 34 17 4 3 11 1 72 8 3798
2014 Visible minority 32 31 16 5 5 10 0 71 11 948
2014 Non-visible minority 32 35 17 4 2 9 1 75 7 4142

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 15 85 892
2020 Non-visible minority 7 93 3182

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 16 84 891
2020 Non-visible minority 12 88 3177
2019 Visible minority 19 81 941
2019 Non-visible minority 15 85 3443
2017 Visible minority 19 81 959
2017 Non-visible minority 15 85 3805
2014 Visible minority 17 83 946
2014 Non-visible minority 14 86 4141

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 40 60 144
2020 Non-visible minority 44 56 395

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 74 26 142
2020 Non-visible minority 80 20 396
2019 Visible minority 76 24 184
2019 Non-visible minority 84 16 536
2017 Visible minority 69 31 187
2017 Non-visible minority 75 25 565
2014 Visible minority 71 29 159
2014 Non-visible minority 75 25 575

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 37 43 12 3 5 0 0 81 7 106
2020 Non-visible minority 53 30 9 5 2 0 0 84 7 318
2019 Visible minority 52 27 10 7 3 0 1 80 10 140
2019 Non-visible minority 50 31 7 7 4 1 0 82 11 443
2017 Visible minority 42 41 5 9 1 1 2 84 10 129
2017 Non-visible minority 50 33 5 7 4 0 1 84 11 426
2014 Visible minority 34 43 13 4 6 1 0 77 10 113
2014 Non-visible minority 50 33 5 8 3 0 0 84 10 432

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 40 30 13 5 4 4 4 76 10 898
2020 Non-visible minority 47 33 9 5 2 2 2 83 7 3187
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 39 31 15 7 4 2 0 73 12 898
2020 Non-visible minority 34 36 14 9 4 2 0 72 14 3183

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 40 40 10 8 2 0 0 80 9 898
2020 Non-visible minority 31 45 11 11 2 0 0 76 13 3192

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 39 37 14 7 2 0 0 76 10 896
2020 Non-visible minority 30 41 14 11 3 1 0 72 14 3183

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 41 39 13 4 2 1 0 81 6 891
2020 Non-visible minority 30 43 17 7 2 1 1 74 9 3161

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 44 37 11 4 2 1 0 82 6 900
2020 Non-visible minority 40 40 11 5 2 1 1 82 7 3185

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 57 22 7 1 1 6 5 89 3 901
2020 Non-visible minority 58 21 6 1 0 11 4 92 1 3189

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 52 33 8 3 2 1 0 87 5 892
2020 Non-visible minority 50 37 8 3 1 1 0 88 4 3182

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 48 29 10 7 5 1 1 78 12 896
2020 Non-visible minority 51 30 8 6 4 1 0 82 10 3178

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 46 31 11 6 4 1 0 78 11 891
2020 Non-visible minority 50 32 9 6 3 1 0 82 9 3179

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 86 14 135
2020 Non-visible minority 93 7 786

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 25 46 16 9 3 1 1 72 12 116
2020 Non-visible minority 17 35 19 20 8 0 0 52 29 733

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 43 40 8 4 2 2 0 85 6 899
2020 Non-visible minority 43 42 10 4 1 1 0 85 5 3185
2019 Visible minority 34 39 16 5 4 2 0 74 9 939
2019 Non-visible minority 32 42 15 7 2 1 0 76 9 3421
2018 Visible minority 30 42 14 7 5 3 0 74 12 913
2018 Non-visible minority 30 43 16 7 3 1 0 74 10 3500
2017 Visible minority 29 42 13 6 6 3 0 74 13 960
2017 Non-visible minority 28 42 16 8 4 2 0 72 12 3802

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 37 27 14 10 8 2 1 66 19 896
2020 Non-visible minority 40 30 12 10 7 1 0 71 17 3189

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 41 28 15 5 4 4 2 74 10 898
2020 Non-visible minority 50 29 12 4 3 2 0 81 7 3180

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 34 32 17 10 6 2 0 67 16 899
2020 Non-visible minority 34 35 17 9 4 1 0 69 14 3194
2019 Visible minority 27 34 18 9 9 3 0 63 19 938
2019 Non-visible minority 22 37 19 14 7 1 0 60 21 3438
2018 Visible minority 24 36 17 12 9 2 0 61 22 916
2018 Non-visible minority 20 36 19 15 8 1 0 57 23 3505
2017 Visible minority 21 39 18 10 10 2 0 61 21 961
2017 Non-visible minority 18 37 18 16 10 1 0 56 26 3801

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 36 43 9 9 0 2 1 81 9 134
2020 Non-visible minority 22 50 14 10 3 0 0 73 13 784
2019 Visible minority 23 39 14 16 6 2 1 64 22 155
2019 Non-visible minority 17 45 15 16 5 2 2 63 21 840

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 20 23 23 15 19 0 0 43 34 900
2020 Non-visible minority 29 27 21 12 10 0 1 56 23 3191

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 32 26 23 9 9 1 0 59 18 896
2020 Non-visible minority 25 29 24 12 9 0 0 55 21 3184
2019 Visible minority 22 28 21 13 16 0 1 50 29 943
2019 Non-visible minority 18 29 24 14 15 0 1 47 29 3443
2018 Visible minority 18 27 22 14 17 0 1 46 32 916
2018 Non-visible minority 13 26 25 16 19 0 1 39 35 3513
2017 Visible minority 19 24 22 14 19 1 1 43 34 959
2017 Non-visible minority 16 23 22 16 21 0 1 39 38 3806

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 26 29 25 12 8 0 1 55 20 897
2020 Non-visible minority 18 29 26 16 11 0 0 47 27 3190
2019 Visible minority 25 31 23 12 9 0 0 56 21 941
2019 Non-visible minority 20 30 27 14 9 0 0 50 24 3440
2018 Visible minority 21 29 27 13 10 0 0 50 24 915
2018 Non-visible minority 15 28 29 17 11 0 0 43 28 3507
2017 Visible minority 21 28 25 15 9 0 2 50 25 960
2017 Non-visible minority 16 29 27 16 11 0 1 45 27 3802

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 37 31 18 7 5 1 2 70 11 893
2020 Non-visible minority 30 34 21 9 5 0 1 65 14 3176
2019 Visible minority 35 31 17 9 6 1 2 67 15 938
2019 Non-visible minority 29 34 21 10 5 0 1 64 15 3425
2018 Visible minority 29 30 23 10 7 1 2 60 17 913
2018 Non-visible minority 23 33 24 13 6 0 1 56 19 3492
2017 Visible minority 26 32 20 11 6 1 4 61 18 956
2017 Non-visible minority 24 33 22 12 7 0 2 58 19 3791

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 30 26 20 11 10 1 1 57 22 896
2020 Non-visible minority 22 26 24 15 12 0 0 49 27 3176
2019 Visible minority 20 26 23 14 16 1 1 47 30 939
2019 Non-visible minority 19 25 23 16 15 0 1 45 32 3420
2018 Visible minority 18 22 22 17 18 1 2 42 36 910
2018 Non-visible minority 15 23 25 18 18 0 1 39 36 3494
2017 Visible minority 17 24 23 15 16 1 3 43 32 963
2017 Non-visible minority 17 24 23 19 15 0 1 41 35 3803

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 46 27 14 5 5 1 4 76 10 888
2020 Non-visible minority 46 26 13 7 5 0 3 74 12 3165
2019 Visible minority 48 25 13 4 4 0 5 77 9 935
2019 Non-visible minority 48 26 12 6 4 0 4 77 10 3433
2018 Visible minority 41 27 15 6 6 0 6 72 12 912
2018 Non-visible minority 43 26 14 6 5 0 5 73 13 3494
2017 Visible minority 38 27 15 7 5 1 7 71 13 957
2017 Non-visible minority 41 27 14 7 5 0 7 73 12 3794

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 29 29 22 10 8 0 1 59 18 893
2020 Non-visible minority 26 29 23 12 9 0 0 56 21 3190
2019 Visible minority 32 29 20 10 9 0 0 61 19 941
2019 Non-visible minority 28 31 21 11 8 0 1 59 19 3441
2018 Visible minority 24 32 20 11 11 0 1 56 23 918
2018 Non-visible minority 26 28 24 11 10 0 0 54 22 3496
2017 Visible minority 25 29 24 13 9 0 0 54 22 959
2017 Non-visible minority 24 31 24 12 9 0 0 55 21 3795

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 28 26 20 10 10 1 5 57 22 895
2020 Non-visible minority 28 25 20 12 10 0 5 56 23 3183

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 35 30 20 7 5 2 1 66 13 898
2020 Non-visible minority 32 36 20 7 3 1 1 69 11 3183
2019 Visible minority 28 33 22 8 6 2 1 63 14 942
2019 Non-visible minority 27 36 22 10 4 0 1 64 14 3431
2018 Visible minority 24 31 23 11 8 2 2 57 20 913
2018 Non-visible minority 21 37 26 11 5 0 1 59 15 3507
2017 Visible minority 25 30 23 10 7 1 3 57 18 955
2017 Non-visible minority 24 35 23 11 6 1 1 60 17 3791

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 33 29 21 9 6 1 1 64 15 897
2020 Non-visible minority 24 35 24 11 6 0 0 60 17 3184
2019 Visible minority 27 32 20 12 7 1 1 61 19 940
2019 Non-visible minority 22 33 25 13 7 0 0 55 20 3436
2018 Visible minority 21 34 23 12 8 1 1 56 20 911
2018 Non-visible minority 18 31 28 15 7 0 1 49 23 3506
2017 Visible minority 21 33 22 11 8 1 3 57 20 958
2017 Non-visible minority 19 32 26 14 8 1 1 51 23 3790

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 35 30 17 9 7 1 1 66 16 893
2020 Non-visible minority 31 34 20 10 4 0 0 66 14 3187
2019 Visible minority 30 30 19 11 8 1 1 61 19 938
2019 Non-visible minority 28 32 20 13 7 0 0 60 19 3433
2018 Visible minority 23 31 22 13 9 1 1 55 22 910
2018 Non-visible minority 22 33 24 14 7 0 1 55 21 3503
2017 Visible minority 21 32 21 12 10 1 2 55 23 958
2017 Non-visible minority 23 35 22 13 7 0 1 58 20 3793

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 38 27 16 9 9 1 1 66 18 890
2020 Non-visible minority 45 28 15 7 5 0 0 73 12 3165
2019 Visible minority 33 28 15 11 11 1 1 61 23 941
2019 Non-visible minority 40 30 15 8 6 0 0 71 14 3427

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 35 28 20 9 5 1 1 65 15 894
2020 Non-visible minority 30 34 21 9 5 0 0 64 15 3189

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 30 31 19 12 7 1 1 61 19 897
2020 Non-visible minority 23 32 23 13 9 0 0 56 21 3184
2019 Visible minority 30 30 20 11 6 1 1 62 18 930
2019 Non-visible minority 27 29 21 12 9 0 0 57 21 3425
2018 Visible minority 26 30 21 13 9 0 0 57 22 906
2018 Non-visible minority 22 30 25 14 9 0 0 52 23 3491
2017 Visible minority 24 31 22 12 8 1 2 57 20 956
2017 Non-visible minority 24 33 22 11 8 0 1 58 19 3783

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 41 28 18 6 5 0 1 70 12 893
2020 Non-visible minority 48 30 14 5 3 0 0 78 7 3174
2019 Visible minority 45 27 15 7 5 1 1 73 12 938
2019 Non-visible minority 52 27 12 5 2 0 1 80 8 3421
2018 Visible minority 39 30 14 8 6 1 1 71 14 911
2018 Non-visible minority 49 27 14 6 3 0 1 77 9 3488
2017 Visible minority 44 28 16 6 5 0 2 73 11 961
2017 Non-visible minority 54 25 11 5 2 0 1 81 8 3805

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 34 36 17 8 4 0 0 71 12 895
2020 Non-visible minority 29 37 22 8 4 0 0 66 13 3166

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 57 23 8 3 2 1 5 86 6 894
2020 Non-visible minority 69 19 6 2 1 0 3 91 3 3166
2019 Visible minority 59 17 10 3 3 2 6 83 7 942
2019 Non-visible minority 72 14 5 2 2 1 5 91 3 3425
2018 Visible minority 54 24 10 5 3 1 4 81 8 905
2018 Non-visible minority 68 16 7 3 2 0 3 88 5 3500

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 60 19 7 4 6 2 2 82 10 893
2020 Non-visible minority 81 10 4 2 2 0 2 92 4 3175
2019 Visible minority 55 18 9 6 8 1 3 76 15 942
2019 Non-visible minority 73 12 6 3 3 0 2 88 6 3433
2018 Visible minority 52 19 9 7 9 1 3 74 16 910
2018 Non-visible minority 70 14 6 4 3 1 2 86 7 3496
2017 Visible minority 53 18 10 7 8 1 3 74 15 960
2017 Non-visible minority 70 15 6 3 3 1 2 88 7 3804

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 61 23 9 3 2 1 2 86 5 893
2020 Non-visible minority 64 22 8 3 2 0 1 87 5 3169
2019 Visible minority 53 27 9 6 4 0 1 81 10 936
2019 Non-visible minority 52 29 12 4 3 0 0 81 7 3425
2018 Visible minority 48 28 12 6 5 0 2 77 11 917
2018 Non-visible minority 47 31 13 6 3 0 1 78 9 3500
2017 Visible minority 47 29 11 7 4 0 2 78 11 956
2017 Non-visible minority 51 29 11 5 3 0 1 81 8 3798

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 60 17 10 5 6 1 2 79 11 897
2020 Non-visible minority 67 17 7 4 3 0 1 85 7 3173
2019 Visible minority 54 21 11 5 8 0 2 76 13 938
2019 Non-visible minority 59 21 10 5 4 0 1 81 9 3418
2018 Visible minority 46 23 11 9 10 0 2 70 19 914
2018 Non-visible minority 51 25 12 6 5 0 1 77 11 3497
2017 Visible minority 47 22 12 7 8 1 3 71 16 954
2017 Non-visible minority 55 23 10 7 4 0 1 79 11 3801

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 60 11 5 1 1 1 21 91 3 895
2020 Non-visible minority 58 11 5 2 1 0 24 91 3 3182
2019 Visible minority 58 13 4 2 1 1 21 90 4 936
2019 Non-visible minority 54 12 5 2 1 0 25 89 4 3416
2018 Visible minority 49 14 5 3 1 0 27 86 7 904
2018 Non-visible minority 48 12 6 3 1 0 30 86 5 3485
2017 Visible minority 47 15 6 4 2 1 26 85 8 958
2017 Non-visible minority 50 14 5 2 1 0 27 88 4 3799

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 65 19 7 2 1 1 5 89 4 900
2020 Non-visible minority 66 21 7 2 1 0 2 89 3 3194
2019 Visible minority 62 21 8 1 2 1 6 88 3 934
2019 Non-visible minority 63 21 8 3 1 0 4 88 4 3423
2018 Visible minority 55 24 9 4 2 1 6 83 7 906
2018 Non-visible minority 58 23 10 3 1 0 5 86 4 3495
2017 Visible minority 52 24 9 3 2 1 8 84 5 948
2017 Non-visible minority 61 21 8 3 1 0 6 88 4 3790

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 55 17 9 7 9 1 2 75 16 898
2020 Non-visible minority 68 18 6 3 3 0 1 87 6 3185
2019 Visible minority 52 19 9 6 11 1 3 73 17 942
2019 Non-visible minority 65 17 7 4 5 0 2 84 9 3438
2018 Visible minority 46 20 9 9 11 1 4 69 21 917
2018 Non-visible minority 61 19 8 5 6 0 3 82 11 3502
2017 Visible minority 45 21 11 8 10 1 5 70 19 961
2017 Non-visible minority 59 20 8 4 5 0 3 82 10 3799

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 50 29 12 4 3 1 2 81 7 897
2020 Non-visible minority 41 33 16 5 3 0 1 76 8 3192
2019 Visible minority 54 27 11 2 3 1 3 83 5 939
2019 Non-visible minority 49 31 13 4 2 0 1 81 6 3431
2018 Visible minority 49 28 13 4 3 1 3 79 7 918
2018 Non-visible minority 44 33 15 4 2 0 1 78 6 3493
2017 Visible minority 49 28 14 4 2 1 4 80 6 958
2017 Non-visible minority 46 33 12 4 2 0 2 81 6 3798

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 23 34 26 9 7 0 0 58 16 900
2020 Non-visible minority 23 43 23 7 3 0 0 66 10 3190

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 17 34 33 11 5 0 0 51 16 897
2020 Non-visible minority 12 35 35 13 4 0 0 47 17 3195
2019 Visible minority 19 33 32 10 5 0 0 53 15 945
2019 Non-visible minority 15 34 35 12 3 0 0 50 15 3444
2018 Visible minority 14 34 33 13 6 0 0 48 19 918
2018 Non-visible minority 10 32 39 15 5 0 0 42 19 3519
2017 Visible minority 13 32 36 12 6 0 0 45 18 963
2017 Non-visible minority 9 30 41 14 6 0 0 39 19 3810

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 8 15 44 22 11 0 0 33 23 899
2020 Non-visible minority 9 21 39 22 9 0 0 31 30 3183
2019 Visible minority 8 17 39 25 10 0 1 35 25 934
2019 Non-visible minority 9 18 40 24 9 0 0 33 27 3425
2018 Visible minority 8 16 41 25 9 0 1 35 24 913
2018 Non-visible minority 9 20 40 22 9 0 0 31 29 3483
2017 Visible minority 7 17 40 24 9 1 2 35 24 958
2017 Non-visible minority 8 19 42 22 9 0 0 31 27 3796
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 28 43 26 2 61 39 902
2020 Non-visible minority 35 45 18 1 56 44 3200

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 39 61 249
2020 Non-visible minority 33 67 1116

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 43 20 10 5 4 4 12 76 12 897
2020 Non-visible minority 40 21 14 8 7 1 8 68 16 3195
2019 Visible minority 45 18 14 7 7 2 7 69 15 929
2019 Non-visible minority 38 20 16 9 9 1 7 63 20 3409
2018 Visible minority 41 19 12 9 7 3 9 68 18 914
2018 Non-visible minority 36 19 16 10 11 1 7 60 22 3504

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 13 27 15 17 21 2 5 43 41 248
2020 Non-visible minority 7 16 18 23 30 1 4 24 56 1112

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 12 21 17 20 27 1 3 34 49 249
2020 Non-visible minority 4 13 18 21 41 1 2 18 64 1112
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