2020 Public Service Employee Survey Results by Theme for Canadian Food Inspection Agency by Question 116. Are you an Indigenous person?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 30 44 13 10 3 0 0 74 12 105
2020 Non-Indigenous 38 40 12 7 3 0 0 78 10 3996
2019 Indigenous 37 38 13 6 7 0 0 75 13 128
2019 Non-Indigenous 33 42 13 8 5 0 0 75 13 4283
2018 Indigenous 26 42 12 13 7 0 0 68 20 134
2018 Non-Indigenous 29 45 13 9 5 0 0 74 14 4289
2017 Indigenous 28 46 13 9 4 0 0 74 13 145
2017 Non-Indigenous 30 45 11 8 5 0 0 75 13 4652
2014 Indigenous 28 40 11 11 10 0 0 68 21 113
2014 Non-Indigenous 28 47 12 8 5 0 0 75 13 4997

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 31 32 18 14 5 0 0 64 19 104
2020 Non-Indigenous 32 38 14 9 6 0 0 71 15 3989
2019 Indigenous 36 28 13 15 8 0 0 64 23 126
2019 Non-Indigenous 27 39 16 11 7 0 0 66 18 4267
2018 Indigenous 21 37 16 18 8 0 0 58 26 134
2018 Non-Indigenous 26 38 15 13 8 0 0 64 21 4303
2017 Indigenous 27 37 14 16 7 0 0 64 22 145
2017 Non-Indigenous 25 39 15 12 9 0 0 64 21 4646

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 47 35 13 4 1 0 0 82 5 105
2020 Non-Indigenous 54 33 9 3 1 0 0 87 4 3969
2019 Indigenous 52 32 10 3 4 0 0 83 7 127
2019 Non-Indigenous 49 36 10 3 2 0 0 85 5 4251
2018 Indigenous 50 33 7 6 4 0 0 83 10 133
2018 Non-Indigenous 48 36 9 4 2 0 0 85 6 4283
2017 Indigenous 53 39 5 3 0 0 0 91 3 144
2017 Non-Indigenous 51 36 9 3 2 0 0 87 5 4637
2014 Indigenous 64 24 5 4 3 0 0 88 6 112
2014 Non-Indigenous 60 30 7 2 1 0 0 90 3 4995

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 38 36 17 9 0 0 0 74 9 105
2020 Non-Indigenous 44 39 10 5 2 0 0 84 7 3988
2019 Indigenous 39 41 12 4 5 0 0 80 9 129
2019 Non-Indigenous 39 42 11 5 3 0 0 81 8 4282
2018 Indigenous 30 42 11 13 4 1 0 72 17 134
2018 Non-Indigenous 36 43 12 6 3 0 0 79 10 4311
2017 Indigenous 39 43 8 7 2 0 0 83 9 144
2017 Non-Indigenous 38 41 11 6 3 0 0 79 9 4629
2014 Indigenous 42 35 12 7 4 1 0 77 11 113
2014 Non-Indigenous 40 42 10 5 3 0 0 82 8 4997

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 29 38 20 7 6 0 0 67 13 105
2020 Non-Indigenous 38 35 15 8 4 0 0 73 12 3977
2019 Indigenous 35 32 17 11 5 0 0 67 15 128
2019 Non-Indigenous 32 33 18 10 6 1 0 66 16 4274
2018 Indigenous 28 31 17 13 9 2 0 60 22 134
2018 Non-Indigenous 28 34 19 11 7 1 0 63 18 4312
2017 Indigenous 42 30 13 9 6 0 0 72 15 145
2017 Non-Indigenous 29 34 19 11 7 1 0 63 18 4643
2014 Indigenous 31 24 20 13 12 0 0 55 25 113
2014 Non-Indigenous 28 37 18 10 6 1 0 65 17 4997

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 30 37 19 10 3 1 0 68 13 103
2020 Non-Indigenous 37 37 14 8 4 0 0 74 11 3962
2019 Indigenous 35 34 14 12 5 0 0 68 17 128
2019 Non-Indigenous 30 37 17 10 6 0 0 67 16 4255
2018 Indigenous 25 35 18 14 8 1 0 60 22 134
2018 Non-Indigenous 27 36 18 12 6 0 0 64 18 4300
2017 Indigenous 39 34 11 10 5 1 0 73 15 145
2017 Non-Indigenous 28 36 17 12 7 0 0 64 19 4647
2014 Indigenous 29 29 16 12 13 0 1 58 25 113
2014 Non-Indigenous 26 39 17 11 6 0 0 66 17 4995

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 29 21 21 16 9 4 0 52 26 104
2020 Non-Indigenous 32 28 18 11 7 3 0 62 18 3986
2019 Indigenous 31 22 22 11 11 3 0 54 23 129
2019 Non-Indigenous 26 25 21 14 9 4 1 54 25 4280
2018 Indigenous 18 22 24 21 12 3 0 41 34 134
2018 Non-Indigenous 24 25 22 15 11 3 0 51 27 4313
2017 Indigenous 29 21 25 10 13 1 0 51 23 145
2017 Non-Indigenous 25 26 19 14 10 5 1 54 26 4644
2014 Indigenous 27 19 18 12 18 6 0 49 31 113
2014 Non-Indigenous 24 28 20 13 10 5 0 55 24 4998
Top of page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 49 22 22 3 2 0 2 72 5 105
2020 Non-Indigenous 50 26 13 4 3 1 3 79 8 3996
2019 Indigenous 54 23 11 7 3 1 2 79 10 129
2019 Non-Indigenous 46 28 14 5 3 1 3 77 8 4278

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 45 25 14 10 4 2 1 72 14 104
2020 Non-Indigenous 49 32 9 6 3 0 0 81 10 3996
2019 Indigenous 48 26 11 8 6 1 0 75 14 129
2019 Non-Indigenous 44 33 11 7 5 1 0 78 12 4270
2018 Indigenous 40 29 11 13 8 0 0 69 20 132
2018 Non-Indigenous 41 34 11 9 5 0 0 76 13 4298
2017 Indigenous 40 30 12 10 7 0 1 70 17 145
2017 Non-Indigenous 40 35 10 10 5 0 0 75 15 4646
2014 Indigenous 49 23 9 13 5 0 1 73 18 113
2014 Non-Indigenous 40 34 10 9 5 1 0 75 15 4995

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 53 23 12 7 6 0 0 76 12 105
2020 Non-Indigenous 55 27 9 5 4 0 0 82 9 4003
2019 Indigenous 53 29 10 5 4 0 0 82 8 128
2019 Non-Indigenous 49 30 10 6 5 0 0 79 11 4283
2018 Indigenous 48 26 10 7 9 0 0 75 16 134
2018 Non-Indigenous 45 30 11 7 6 0 0 75 13 4308
2017 Indigenous 51 26 9 10 5 0 0 77 15 145
2017 Non-Indigenous 46 29 11 8 6 0 0 76 14 4642
2014 Indigenous 50 28 10 5 6 2 0 79 11 113
2014 Non-Indigenous 45 30 11 7 6 0 0 76 13 4995

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 31 28 24 9 4 4 0 62 13 105
2020 Non-Indigenous 34 31 15 8 4 8 0 71 13 3997
2019 Indigenous 35 33 17 5 7 3 0 70 12 128
2019 Non-Indigenous 25 33 18 10 6 7 0 62 18 4279
2018 Indigenous 26 23 18 18 11 4 0 51 30 134
2018 Non-Indigenous 22 31 19 12 8 7 0 57 22 4319
2017 Indigenous 32 25 19 13 8 3 0 58 22 145
2017 Non-Indigenous 21 32 18 12 9 8 0 58 23 4649
2014 Indigenous 26 25 17 9 16 7 1 55 27 113
2014 Non-Indigenous 23 34 17 11 7 9 0 62 19 4994

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 27 29 21 13 8 2 0 57 22 104
2020 Non-Indigenous 31 33 17 10 6 2 0 65 17 3986
2019 Indigenous 29 32 17 11 9 2 0 62 20 127
2019 Non-Indigenous 22 32 19 15 9 3 0 55 25 4272
2018 Indigenous 23 23 16 23 12 4 0 48 36 133
2018 Non-Indigenous 19 30 21 16 12 3 0 50 28 4317
2017 Indigenous 29 26 17 16 8 2 1 57 25 145
2017 Non-Indigenous 18 32 19 17 12 3 0 51 29 4650
2014 Indigenous 21 30 19 9 18 2 1 52 28 113
2014 Non-Indigenous 20 32 20 16 10 3 0 53 26 4997

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 19 24 29 16 10 2 0 44 26 103
2020 Non-Indigenous 22 33 19 14 7 5 0 58 22 3989
2019 Indigenous 26 30 19 14 10 2 0 56 24 126
2019 Non-Indigenous 16 28 21 17 10 6 0 48 30 4258
2018 Indigenous 17 18 25 21 15 4 0 37 37 132
2018 Non-Indigenous 12 26 24 20 12 5 0 41 34 4306
2017 Indigenous 19 29 17 20 10 3 1 51 31 145
2017 Non-Indigenous 12 28 21 20 13 5 0 43 34 4646
2014 Indigenous 16 20 22 15 22 4 1 38 39 113
2014 Non-Indigenous 13 29 22 19 11 5 0 45 32 4988

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 14 23 33 18 9 2 0 38 28 105
2020 Non-Indigenous 23 36 17 13 7 2 0 61 21 3996
2019 Indigenous 22 26 19 17 14 2 0 50 31 128
2019 Non-Indigenous 16 29 20 19 12 3 0 47 32 4276
2018 Indigenous 14 22 17 25 19 3 0 37 45 134
2018 Non-Indigenous 13 29 21 21 14 3 0 43 36 4316
2017 Indigenous 19 26 19 22 11 3 0 46 34 145
2017 Non-Indigenous 13 31 19 20 13 4 0 45 34 4644
2014 Indigenous 15 20 22 15 24 5 0 36 40 112
2014 Non-Indigenous 14 32 19 20 12 3 0 48 33 4992
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 27 39 12 15 7 0 0 66 21 105
2020 Non-Indigenous 30 37 16 11 6 0 0 67 17 4003
2019 Indigenous 34 31 12 14 8 0 0 65 22 129
2019 Non-Indigenous 25 38 16 14 7 0 0 63 21 4275
2018 Indigenous 24 33 14 18 11 1 0 57 29 132
2018 Non-Indigenous 23 35 17 14 10 0 0 59 24 4311
2017 Indigenous 26 44 13 13 3 0 0 70 16 145
2017 Non-Indigenous 22 36 17 15 9 0 0 59 24 4652
2014 Indigenous 26 30 17 13 15 0 0 56 28 113
2014 Non-Indigenous 20 35 19 16 10 0 0 55 26 4997

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 26 45 10 16 4 0 0 70 19 105
2020 Non-Indigenous 34 43 12 8 3 0 0 77 11 3977
2019 Indigenous 28 38 13 15 7 0 0 66 21 127
2019 Non-Indigenous 28 44 13 11 4 0 0 72 15 4257
2018 Indigenous 22 34 14 18 11 1 0 57 29 134
2018 Non-Indigenous 27 42 14 12 5 0 0 68 17 4317
2017 Indigenous 30 40 14 12 3 0 0 71 15 143
2017 Non-Indigenous 26 44 13 12 5 0 0 70 17 4649

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 43 32 14 7 5 0 0 74 12 105
2020 Non-Indigenous 45 32 11 7 4 0 0 78 11 3990
2019 Indigenous 51 26 9 8 7 0 0 76 15 127
2019 Non-Indigenous 41 32 13 8 5 1 0 74 13 4281
2018 Indigenous 35 32 13 10 7 2 1 69 17 134
2018 Non-Indigenous 37 36 12 9 6 0 0 73 15 4310
2017 Indigenous 38 35 13 10 5 0 0 73 14 145
2017 Non-Indigenous 35 37 12 10 6 0 0 73 16 4655
2014 Indigenous 41 32 14 9 3 1 1 74 12 113
2014 Non-Indigenous 35 36 13 10 6 0 0 71 16 4994

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 34 34 14 11 7 0 0 68 18 105
2020 Non-Indigenous 30 40 12 13 4 0 0 71 17 3981
2019 Indigenous 23 39 20 11 7 0 0 61 19 128
2019 Non-Indigenous 23 38 14 16 8 0 0 62 24 4277
2018 Indigenous 18 44 5 19 13 0 0 62 32 134
2018 Non-Indigenous 20 45 10 18 7 0 0 65 25 4318
2017 Indigenous 26 40 12 15 7 1 0 66 22 145
2017 Non-Indigenous 20 40 12 17 9 0 0 61 27 4649
2014 Indigenous 22 32 15 17 12 0 1 55 30 113
2014 Non-Indigenous 19 39 12 20 10 0 0 58 30 4993

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 47 26 11 9 5 1 2 75 14 105
2020 Non-Indigenous 50 26 13 5 4 1 1 78 9 3992

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 23 28 23 13 11 0 1 51 25 105
2020 Non-Indigenous 23 33 20 15 8 2 0 56 23 3987
2019 Indigenous 25 28 15 20 12 0 0 53 32 128
2019 Non-Indigenous 17 30 20 18 13 2 0 48 31 4282
2018 Indigenous 13 21 23 21 18 3 0 35 41 134
2018 Non-Indigenous 13 31 20 19 15 1 0 45 35 4299
2017 Indigenous 25 32 17 18 8 1 1 57 26 145
2017 Non-Indigenous 16 32 19 18 13 2 0 49 32 4646
2014 Indigenous 19 28 15 21 16 2 0 48 37 113
2014 Non-Indigenous 14 32 19 20 14 2 0 47 34 4992

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 20 18 23 20 20 0 0 38 40 105
2020 Non-Indigenous 21 29 16 16 15 2 2 51 32 3991
2019 Indigenous 21 28 17 15 19 1 0 49 34 127
2019 Non-Indigenous 17 27 16 17 18 2 2 46 36 4284
2018 Indigenous 16 24 13 20 27 1 0 40 47 134
2018 Non-Indigenous 15 26 18 19 19 2 2 42 39 4304
2017 Indigenous 24 24 16 19 12 3 3 50 33 145
2017 Non-Indigenous 17 29 14 18 18 2 2 47 38 4639
2014 Indigenous 12 24 15 17 29 2 1 38 47 113
2014 Non-Indigenous 16 26 16 20 20 2 1 43 41 4997

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 44 27 15 4 6 3 1 74 10 105
2020 Non-Indigenous 49 25 14 6 3 1 3 76 10 3996
2019 Indigenous 49 27 15 5 1 1 1 77 7 128
2019 Non-Indigenous 47 26 14 5 3 1 4 76 9 4281

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 39 29 14 8 9 1 1 70 17 104
2020 Non-Indigenous 43 26 16 7 4 1 3 72 11 3991
2019 Indigenous 37 26 21 7 5 1 2 65 13 128
2019 Non-Indigenous 35 25 20 10 6 2 3 63 16 4275

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 67 17 7 2 2 5 0 88 4 105
2020 Non-Indigenous 73 10 5 3 3 3 3 88 6 3977
2019 Indigenous 69 11 7 1 5 3 4 86 6 129
2019 Non-Indigenous 71 10 6 3 3 4 4 87 6 4261

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 65 13 11 1 2 5 3 85 3 104
2020 Non-Indigenous 72 12 4 2 2 2 6 91 4 3978
2019 Indigenous 71 10 8 1 1 2 7 89 2 127
2019 Non-Indigenous 74 8 3 2 2 2 8 92 4 4261

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 31 35 19 11 4 0 0 66 15 103
2020 Non-Indigenous 32 39 14 10 5 0 0 72 15 3969
2019 Indigenous 34 40 11 8 6 1 0 75 14 129
2019 Non-Indigenous 27 41 15 11 6 0 0 68 17 4258
2018 Indigenous 22 40 13 15 10 0 0 62 25 134
2018 Non-Indigenous 24 41 14 13 8 0 0 65 21 4296
2017 Indigenous 29 42 9 13 7 0 0 71 20 144
2017 Non-Indigenous 26 42 13 12 7 0 0 68 19 4633
2014 Indigenous 24 41 9 16 10 0 0 65 26 113
2014 Non-Indigenous 20 41 14 15 9 0 0 62 24 4998

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 40 28 18 10 4 0 0 68 14 105
2020 Non-Indigenous 37 35 16 8 4 0 0 72 12 3999
2019 Indigenous 40 34 10 8 8 0 0 74 16 126
2019 Non-Indigenous 32 36 17 9 6 0 0 68 15 4269
2018 Indigenous 35 32 17 7 8 0 0 67 16 134
2018 Non-Indigenous 29 37 16 10 7 0 0 66 17 4290
2017 Indigenous 33 41 11 10 5 0 0 73 15 144
2017 Non-Indigenous 30 37 15 11 6 0 0 67 17 4635
2014 Indigenous 34 31 17 9 9 0 0 65 18 112
2014 Non-Indigenous 27 38 16 12 7 0 0 65 19 4995

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 27 40 23 7 3 0 1 67 10 103
2020 Non-Indigenous 33 42 13 8 4 0 0 76 11 3966
2019 Indigenous 35 36 13 12 3 0 1 72 15 126
2019 Non-Indigenous 29 42 15 10 4 0 0 71 14 4210
2018 Indigenous 25 36 11 17 11 0 0 61 28 133
2018 Non-Indigenous 27 39 16 12 6 0 0 66 19 4305
2017 Indigenous 31 41 15 10 3 0 0 72 13 144
2017 Non-Indigenous 28 40 16 11 6 0 0 68 16 4635
2014 Indigenous 35 36 13 9 6 0 1 71 15 113
2014 Non-Indigenous 27 39 16 11 6 0 0 67 17 4996

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 21 34 27 8 5 5 0 58 14 105
2020 Non-Indigenous 23 42 19 9 4 4 0 67 13 3988
2019 Indigenous 22 41 17 9 9 2 0 64 18 129
2019 Non-Indigenous 19 40 21 11 4 4 1 61 17 4279
2018 Indigenous 18 25 25 18 8 6 1 45 28 133
2018 Non-Indigenous 16 35 26 12 7 3 0 53 20 4315
2017 Indigenous 23 33 26 10 6 3 0 57 16 145
2017 Non-Indigenous 18 36 22 13 7 4 0 56 21 4645

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 49 28 10 11 4 0 0 76 14 105
2020 Non-Indigenous 43 34 11 8 4 0 0 77 12 3986
2019 Indigenous 51 23 12 6 8 0 0 74 14 129
2019 Non-Indigenous 40 34 11 9 6 0 0 74 15 4273
2018 Indigenous 46 30 8 10 6 0 0 75 16 133
2018 Non-Indigenous 37 35 12 10 6 0 0 72 16 4314
2017 Indigenous 44 34 10 7 5 0 1 78 12 143
2017 Non-Indigenous 36 35 11 10 7 0 0 71 17 4647
2014 Indigenous 41 29 11 9 11 0 0 70 20 113
2014 Non-Indigenous 34 35 13 11 7 0 0 69 18 4993

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 34 33 22 5 6 0 0 67 11 104
2020 Non-Indigenous 38 34 17 7 4 0 0 71 11 3976
2019 Indigenous 50 25 16 3 5 1 0 76 8 127
2019 Non-Indigenous 37 35 17 7 4 0 0 71 11 4257
2018 Indigenous 31 36 17 7 9 0 1 67 16 133
2018 Non-Indigenous 35 33 19 8 5 0 0 68 13 4322
2017 Indigenous 40 36 15 3 4 0 1 77 7 145
2017 Non-Indigenous 33 37 18 7 4 0 1 71 11 4652
2014 Indigenous 34 30 21 11 3 0 2 65 14 113
2014 Non-Indigenous 32 37 20 7 4 0 1 70 11 4998

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 38 62 104
2020 Non-Indigenous 41 59 3996

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 55 17 12 3 2 3 8 81 5 105
2020 Non-Indigenous 53 19 9 2 3 4 10 83 6 3998

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Indigenous 30 36 35 105
2020 Non-Indigenous 21 43 35 4000
2019 Indigenous 29 31 40 129
2019 Non-Indigenous 24 38 38 4288
2018 Indigenous 29 25 46 134
2018 Non-Indigenous 24 38 38 4323
2017 Indigenous 28 35 37 145
2017 Non-Indigenous 23 41 36 4649
2014 Indigenous 25 40 34 113
2014 Non-Indigenous 22 42 36 4997

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Indigenous 17 35 38 3 3 3 31
2020 Non-Indigenous 19 41 27 4 5 3 854
2019 Indigenous 12 34 35 3 16 0 37
2019 Non-Indigenous 15 32 29 4 15 5 1005
2018 Indigenous 5 32 41 2 15 5 39
2018 Non-Indigenous 17 31 32 5 9 6 1007
2017 Indigenous 19 19 37 2 16 7 40
2017 Non-Indigenous 17 36 27 7 9 5 1066
2014 Indigenous 17 24 27 19 9999 14 28
2014 Non-Indigenous 16 37 25 11 9999 11 1078
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 40 39 13 6 2 0 0 79 8 105
2020 Non-Indigenous 46 40 9 4 2 0 0 86 5 3988
2019 Indigenous 38 37 14 7 4 0 0 75 11 129
2019 Non-Indigenous 39 42 11 5 3 0 0 81 8 4261
2018 Indigenous 28 48 13 5 6 1 0 76 11 134
2018 Non-Indigenous 40 42 10 5 2 0 0 83 7 4316
2017 Indigenous 43 35 14 6 2 0 0 78 8 145
2017 Non-Indigenous 37 43 11 6 3 0 0 80 10 4646
2014 Indigenous 38 40 10 6 5 2 0 79 11 113
2014 Non-Indigenous 37 41 12 6 3 1 0 79 9 4995

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 22 44 21 10 1 1 0 67 11 105
2020 Non-Indigenous 30 43 18 6 2 1 0 74 8 3990
2019 Indigenous 29 38 26 6 1 0 0 67 7 128
2019 Non-Indigenous 25 45 18 8 3 1 0 71 11 4274
2018 Indigenous 27 39 18 10 6 0 0 66 15 134
2018 Non-Indigenous 24 44 17 10 4 1 0 68 14 4301
2017 Indigenous 32 43 14 7 4 1 0 75 11 145
2017 Non-Indigenous 25 44 17 9 5 1 0 69 14 4645
2014 Indigenous 29 32 20 7 9 2 1 63 16 113
2014 Non-Indigenous 28 44 15 8 4 1 0 73 12 4997

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 7 30 35 19 8 1 0 27 38 105
2020 Non-Indigenous 8 24 37 21 9 1 1 30 33 3993
2019 Indigenous 11 27 30 24 8 1 0 32 38 127
2019 Non-Indigenous 10 26 37 18 8 1 1 26 36 4281
2018 Indigenous 9 27 33 21 8 0 2 30 37 134
2018 Non-Indigenous 10 29 36 18 7 1 1 25 39 4300
2017 Indigenous 9 23 36 15 12 2 3 28 34 145
2017 Non-Indigenous 10 25 37 17 8 1 2 25 36 4632
2014 Indigenous 17 21 41 17 3 0 2 20 38 113
2014 Non-Indigenous 9 28 38 17 7 1 2 24 37 4987

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 11 21 33 22 11 2 0 34 33 105
2020 Non-Indigenous 9 17 29 26 16 2 1 43 27 3978
2019 Indigenous 13 23 23 24 13 3 2 38 38 129
2019 Non-Indigenous 15 23 28 20 12 2 1 32 39 4271
2018 Indigenous 18 25 21 21 13 1 1 35 44 134
2018 Non-Indigenous 17 25 27 19 9 1 1 29 43 4298
2017 Indigenous 11 23 32 16 12 2 4 30 37 145
2017 Non-Indigenous 15 22 29 18 11 2 3 30 39 4630
2014 Indigenous 25 19 26 15 11 1 3 27 46 113
2014 Non-Indigenous 13 24 31 19 9 2 2 29 39 4980

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 18 28 31 13 9 1 0 22 47 105
2020 Non-Indigenous 12 22 32 19 10 2 2 30 36 3982
2019 Indigenous 13 29 23 17 12 4 1 31 45 127
2019 Non-Indigenous 14 26 32 16 8 2 2 25 42 4271
2018 Indigenous 20 28 25 12 11 1 3 24 50 134
2018 Non-Indigenous 16 27 32 15 7 2 2 23 44 4294
2017 Indigenous 14 22 35 9 10 3 7 21 40 145
2017 Non-Indigenous 16 25 31 16 7 3 3 24 43 4625
2014 Indigenous 22 27 29 9 7 2 5 17 52 111
2014 Non-Indigenous 18 27 29 14 7 2 3 22 47 4974

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 7 10 34 36 13 0 0 49 17 105
2020 Non-Indigenous 5 12 32 33 15 1 1 49 18 3973
2019 Indigenous 5 11 24 41 16 3 1 59 17 128
2019 Non-Indigenous 5 14 33 30 15 1 1 46 20 4260
2018 Indigenous 6 15 24 34 18 1 1 54 21 134
2018 Non-Indigenous 7 15 35 29 12 1 2 42 22 4277
2017 Indigenous 4 14 28 29 19 2 4 51 19 144
2017 Non-Indigenous 7 14 33 29 13 1 3 43 22 4597
2014 Indigenous 9 14 35 23 15 0 4 40 24 110
2014 Non-Indigenous 6 15 34 29 12 1 2 43 22 4973

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 21 23 25 14 15 2 1 30 45 105
2020 Non-Indigenous 12 21 30 22 13 0 2 35 34 3986
2019 Indigenous 14 23 30 20 11 1 2 31 38 128
2019 Non-Indigenous 17 23 28 18 11 1 1 30 41 4277
2018 Indigenous 22 31 16 16 14 0 1 30 53 134
2018 Non-Indigenous 20 26 28 15 8 1 1 24 47 4308
2017 Indigenous 17 22 21 19 13 1 7 35 42 145
2017 Non-Indigenous 18 24 30 15 10 1 3 26 43 4625
2014 Indigenous 22 27 24 16 6 1 4 23 51 113
2014 Non-Indigenous 20 27 28 15 8 1 2 23 48 4978

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 9 24 26 21 16 2 2 39 34 104
2020 Non-Indigenous 8 15 27 28 18 2 2 47 24 3978
2019 Indigenous 10 21 28 15 16 4 6 34 34 128
2019 Non-Indigenous 12 19 27 24 14 3 2 40 32 4265
2018 Indigenous 12 24 20 23 17 1 2 42 38 132
2018 Non-Indigenous 13 20 27 23 13 2 2 38 34 4290
2017 Indigenous 11 20 23 19 18 3 7 40 35 145
2017 Non-Indigenous 10 18 27 23 14 3 4 40 30 4632
2014 Indigenous 13 17 18 32 14 2 4 49 32 113
2014 Non-Indigenous 9 17 27 26 15 3 4 44 27 4981

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 10 24 39 21 8 0 0 28 33 104
2020 Non-Indigenous 10 20 34 19 12 2 2 33 32 3977
2019 Indigenous 13 24 35 17 9 2 1 27 38 129
2019 Non-Indigenous 13 23 34 17 10 3 1 28 37 4259
2018 Indigenous 14 26 35 12 9 0 4 22 41 133
2018 Non-Indigenous 13 25 33 16 8 2 2 26 39 4297
2017 Indigenous 12 22 32 10 14 4 6 27 38 144
2017 Non-Indigenous 14 22 33 15 9 3 3 26 38 4628
2014 Indigenous 14 27 26 20 6 3 4 28 44 113
2014 Non-Indigenous 13 23 33 16 8 3 4 26 39 4985

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 10 21 46 14 10 0 0 24 30 104
2020 Non-Indigenous 7 20 38 23 11 0 1 34 27 3991
2019 Indigenous 19 20 33 15 12 0 1 27 40 129
2019 Non-Indigenous 11 23 35 20 10 1 1 31 34 4283

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 15 26 25 24 7 1 0 42 32 104
2020 Non-Indigenous 18 37 21 16 6 2 0 56 23 3967
2019 Indigenous 18 30 17 23 10 1 0 49 34 127
2019 Non-Indigenous 11 31 21 23 11 2 0 44 35 4259

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 44 21 15 14 6 1 0 66 20 105
2020 Non-Indigenous 48 31 8 8 5 1 0 79 13 3988
2019 Indigenous 54 19 10 13 4 1 0 73 17 129
2019 Non-Indigenous 45 30 8 9 6 1 0 76 16 4278
2018 Indigenous 40 29 8 11 11 0 0 70 22 134
2018 Non-Indigenous 38 33 10 11 8 1 0 72 19 4300
2017 Indigenous 45 29 9 9 7 0 0 74 17 145
2017 Non-Indigenous 39 33 10 11 6 1 0 73 18 4653
2014 Indigenous 39 28 12 14 6 0 0 67 20 113
2014 Non-Indigenous 43 30 8 11 8 1 0 74 18 4994

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 49 33 13 4 1 0 0 82 5 105
2020 Non-Indigenous 52 32 7 6 2 0 0 84 8 3973
2019 Indigenous 55 25 11 7 3 0 0 79 10 129
2019 Non-Indigenous 47 33 8 8 3 0 0 81 11 4274
2018 Indigenous 41 33 10 11 6 1 0 74 16 134
2018 Non-Indigenous 43 37 8 8 4 0 0 80 11 4306
2017 Indigenous 39 42 8 8 3 0 0 81 11 144
2017 Non-Indigenous 39 40 9 8 4 0 0 79 12 4639
2014 Indigenous 35 39 13 11 2 0 0 74 13 113
2014 Non-Indigenous 39 40 9 8 4 0 0 80 11 4995

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 39 39 17 4 1 0 0 78 5 104
2020 Non-Indigenous 44 37 11 5 2 1 0 82 7 3961
2019 Indigenous 47 37 8 5 2 1 0 85 7 129
2019 Non-Indigenous 41 39 11 5 3 1 0 80 8 4281
2018 Indigenous 37 36 17 7 3 0 0 73 10 134
2018 Non-Indigenous 34 42 14 6 3 1 0 77 9 4311

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 37 33 18 9 3 1 0 70 12 105
2020 Non-Indigenous 36 41 14 5 2 2 0 78 8 3971
2019 Indigenous 42 34 14 6 3 1 0 77 9 128
2019 Non-Indigenous 34 42 13 7 3 1 0 77 10 4264
2018 Indigenous 40 37 12 9 2 0 0 77 11 133
2018 Non-Indigenous 38 41 12 6 3 1 0 79 9 4314
2017 Indigenous 40 38 9 9 4 0 0 78 13 145
2017 Non-Indigenous 36 42 12 6 3 2 0 79 8 4647
2014 Indigenous 39 30 17 8 5 3 0 70 13 113
2014 Non-Indigenous 42 38 11 5 3 2 0 81 8 4997

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 45 25 20 6 2 2 0 71 8 105
2020 Non-Indigenous 41 38 13 3 3 3 0 81 6 3979
2019 Indigenous 44 30 18 5 3 1 0 75 8 128
2019 Non-Indigenous 41 38 12 4 2 3 0 81 6 4263
2018 Indigenous 42 34 12 7 4 1 0 77 11 134
2018 Non-Indigenous 40 38 13 4 3 2 0 80 7 4313
2017 Indigenous 43 34 14 6 2 0 0 78 8 145
2017 Non-Indigenous 39 38 14 4 3 2 0 79 7 4646
2014 Indigenous 43 23 21 4 4 4 0 69 9 113
2014 Non-Indigenous 47 34 11 3 2 2 0 83 5 4998

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 49 28 13 5 3 1 0 78 8 105
2020 Non-Indigenous 50 34 9 4 2 0 0 85 7 3985
2019 Indigenous 46 34 10 4 4 0 0 81 9 129
2019 Non-Indigenous 43 37 10 5 4 0 0 81 9 4274
2018 Indigenous 40 33 11 12 4 0 0 73 16 134
2018 Non-Indigenous 41 38 11 6 3 0 0 79 9 4309
2017 Indigenous 47 33 9 8 3 0 0 80 11 145
2017 Non-Indigenous 40 39 10 7 3 0 0 79 11 4647
2014 Indigenous 41 29 20 2 7 0 0 71 9 113
2014 Non-Indigenous 44 36 10 5 4 0 0 81 9 4993

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 50 20 14 9 2 3 3 74 11 105
2020 Non-Indigenous 47 26 12 4 4 5 3 79 8 3999

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 39 20 23 9 4 4 2 62 14 105
2020 Non-Indigenous 36 35 16 5 2 6 0 75 7 3987

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 47 21 15 10 4 3 0 71 14 105
2020 Non-Indigenous 45 32 11 5 3 3 1 80 9 3975

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 24 23 29 9 6 3 7 52 16 105
2020 Non-Indigenous 27 33 17 10 5 5 3 65 16 3991
2019 Indigenous 28 31 15 11 7 5 2 64 20 127
2019 Non-Indigenous 27 31 16 11 7 4 3 63 20 4278
2018 Indigenous 24 25 21 13 9 5 2 53 24 134
2018 Non-Indigenous 19 35 18 13 9 3 2 58 23 4312
2017 Indigenous 32 29 14 13 9 2 1 63 22 145
2017 Non-Indigenous 23 32 16 13 9 4 3 59 23 4653
2014 Indigenous 31 28 14 14 11 1 1 60 25 113
2014 Non-Indigenous 28 33 13 12 9 3 2 64 22 4994

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 31 39 15 9 4 0 2 72 13 105
2020 Non-Indigenous 34 41 13 7 3 2 1 76 10 3982
2019 Indigenous 35 40 14 4 5 1 1 76 10 128
2019 Non-Indigenous 31 42 13 8 4 1 1 74 13 4271
2018 Indigenous 34 38 9 15 3 2 0 74 18 134
2018 Non-Indigenous 32 41 13 8 4 1 1 75 12 4306
2017 Indigenous 35 36 12 12 5 1 0 71 17 145
2017 Non-Indigenous 35 40 11 8 4 2 1 77 12 4640
2014 Indigenous 45 32 12 5 2 1 2 80 7 113
2014 Non-Indigenous 41 39 9 6 3 2 1 81 10 4998

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 30 37 25 7 1 0 0 66 8 104
2020 Non-Indigenous 32 42 17 5 3 1 0 75 8 3979
2019 Indigenous 33 41 13 6 5 2 0 76 12 125
2019 Non-Indigenous 30 40 18 6 4 1 0 71 10 4266
2018 Indigenous 29 39 21 6 4 1 0 69 10 133
2018 Non-Indigenous 30 40 18 7 4 1 0 71 11 4294

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 15 29 16 21 13 5 2 48 36 103
2020 Non-Indigenous 23 29 18 13 9 6 1 56 25 3985
2019 Indigenous 20 28 19 14 16 2 1 49 31 128
2019 Non-Indigenous 18 29 18 14 13 6 2 50 29 4263
2018 Indigenous 14 22 16 21 20 5 2 39 44 134
2018 Non-Indigenous 16 28 19 16 14 5 2 47 32 4306
2017 Indigenous 27 17 17 19 13 5 2 48 34 144
2017 Non-Indigenous 16 28 16 16 15 7 2 48 34 4635
2014 Indigenous 17 22 11 22 20 6 2 42 45 113
2014 Non-Indigenous 17 25 17 17 16 6 2 45 36 4996

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 36 41 1 17 5 0 0 77 22 105
2020 Non-Indigenous 36 46 4 11 3 0 0 82 14 3998

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 35 40 13 10 2 0 1 75 13 104
2020 Non-Indigenous 39 39 9 10 3 0 0 79 12 3996
2019 Indigenous 49 30 7 9 4 0 0 80 13 129
2019 Non-Indigenous 42 38 7 10 3 0 0 80 13 4276
2017 Indigenous 52 30 5 7 5 0 0 82 13 145
2017 Non-Indigenous 40 37 7 11 5 0 0 77 16 4641
2014 Indigenous 45 32 6 6 11 0 0 77 17 113
2014 Non-Indigenous 42 35 7 11 5 0 0 77 16 4993

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 41 39 9 10 0 0 1 81 10 104
2020 Non-Indigenous 46 38 8 5 2 0 0 84 8 3967
2019 Indigenous 50 32 7 6 5 0 0 82 11 127
2019 Non-Indigenous 45 39 8 6 2 0 0 84 8 4252
2017 Indigenous 49 36 7 6 1 0 0 85 7 144
2017 Non-Indigenous 43 40 7 7 2 0 0 84 9 4644
2014 Indigenous 46 34 8 6 5 0 1 81 11 113
2014 Non-Indigenous 44 39 7 7 2 0 0 83 10 4990

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 80 12 5 2 0 1 0 93 2 103
2020 Non-Indigenous 76 18 3 2 1 0 1 95 3 3982
2017 Indigenous 73 19 3 3 1 0 1 93 4 143
2017 Non-Indigenous 67 24 4 3 1 0 1 92 4 4650
2014 Indigenous 67 25 4 3 1 0 0 92 4 113
2014 Non-Indigenous 69 22 3 3 1 0 1 92 4 4993

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 23 21 10 13 9 16 8 58 29 105
2020 Non-Indigenous 37 22 11 6 4 14 6 74 12 3999
2019 Indigenous 29 14 13 5 6 30 2 64 17 129
2019 Non-Indigenous 32 22 12 7 5 17 5 69 15 4280

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 11 89 105
2020 Non-Indigenous 9 91 3996
2019 Indigenous 13 87 129
2019 Non-Indigenous 11 89 4275
2018 Indigenous 20 80 133
2018 Non-Indigenous 13 87 4322

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 46 54 18
2019 Non-Indigenous 50 50 487
2018 Indigenous 48 52 28
2018 Non-Indigenous 49 51 556

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 71 29 18
2019 Non-Indigenous 56 44 487
2018 Indigenous 70 30 28
2018 Non-Indigenous 59 41 556

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 0 100 18
2019 Non-Indigenous 9 91 487

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 17 83 28
2018 Non-Indigenous 11 89 556

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 56 44 18
2019 Non-Indigenous 39 61 479
2018 Indigenous 42 58 28
2018 Non-Indigenous 39 61 555

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 36 64 18
2019 Non-Indigenous 40 60 479
2018 Indigenous 49 51 28
2018 Non-Indigenous 42 58 555

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 50 50 18
2019 Non-Indigenous 45 55 479
2018 Indigenous 45 55 28
2018 Non-Indigenous 45 55 555

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 49 51 18
2019 Non-Indigenous 37 63 479
2018 Indigenous 52 48 28
2018 Non-Indigenous 39 61 555

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 39 61 18
2019 Non-Indigenous 28 72 479
2018 Indigenous 35 65 28
2018 Non-Indigenous 35 65 555

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 62 38 28
2018 Non-Indigenous 49 51 555

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 45 55 11
2020 Non-Indigenous 33 67 368
2019 Indigenous 38 62 18
2019 Non-Indigenous 32 68 479
2018 Indigenous 28 72 28
2018 Non-Indigenous 29 71 555

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 0 100 11
2020 Non-Indigenous 7 93 368

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 49 51 18
2019 Non-Indigenous 46 54 479
2018 Indigenous 38 62 28
2018 Non-Indigenous 51 49 555

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 34 66 18
2019 Non-Indigenous 27 73 479
2018 Indigenous 35 65 28
2018 Non-Indigenous 26 74 555

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 50 50 18
2019 Non-Indigenous 55 45 476
2018 Indigenous 61 39 28
2018 Non-Indigenous 55 45 556

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 29 71 18
2019 Non-Indigenous 26 74 476
2018 Indigenous 21 79 28
2018 Non-Indigenous 28 72 556

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 46 54 11
2020 Non-Indigenous 18 82 368
2019 Indigenous 28 72 18
2019 Non-Indigenous 21 79 476

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 0 100 11
2020 Non-Indigenous 27 73 368
2019 Indigenous 27 73 18
2019 Non-Indigenous 25 75 476
2018 Indigenous 21 79 28
2018 Non-Indigenous 23 77 556

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 19 81 26
2018 Non-Indigenous 12 88 511

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 30 70 26
2018 Non-Indigenous 29 71 511

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 49 51 26
2018 Non-Indigenous 46 54 511

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 0 100 26
2018 Non-Indigenous 2 98 511

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 52 48 26
2018 Non-Indigenous 53 47 511

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 0 100 26
2018 Non-Indigenous 4 96 511

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 24 17 19 10 9 15 7 53 23 105
2020 Non-Indigenous 22 20 18 7 5 22 6 58 17 3985
2019 Indigenous 21 16 23 11 7 19 3 48 23 129
2019 Non-Indigenous 17 21 20 9 7 20 7 51 22 4286
2018 Indigenous 14 14 19 10 13 23 6 40 33 133
2018 Non-Indigenous 15 22 22 10 8 19 5 49 23 4315
2017 Indigenous 24 20 15 13 11 13 4 53 29 145
2017 Non-Indigenous 15 21 20 9 9 20 6 49 25 4651
2014 Indigenous 17 16 18 10 17 18 5 43 34 113
2014 Non-Indigenous 18 22 19 9 8 19 5 52 22 4998

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 35 27 15 12 4 6 1 66 17 105
2020 Non-Indigenous 35 34 16 6 3 6 0 73 10 3988
2019 Indigenous 34 27 22 9 3 5 0 65 12 129
2019 Non-Indigenous 32 33 17 7 5 5 1 70 12 4280
2018 Indigenous 24 33 18 13 5 6 0 61 19 134
2018 Non-Indigenous 27 36 18 8 5 5 1 67 14 4311
2017 Indigenous 33 26 14 11 8 6 1 64 21 145
2017 Non-Indigenous 25 35 18 8 6 7 1 65 16 4649
2014 Indigenous 28 22 25 8 13 4 1 52 22 113
2014 Non-Indigenous 30 34 17 7 5 6 1 69 13 4996

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 9 91 105
2020 Non-Indigenous 7 93 3993
2019 Indigenous 11 89 128
2019 Non-Indigenous 7 93 4274
2018 Indigenous 11 89 134
2018 Non-Indigenous 8 92 4313

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 40 60 15
2019 Non-Indigenous 33 67 299
2018 Indigenous 37 63 16
2018 Non-Indigenous 32 68 361

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 0 100 15
2019 Non-Indigenous 3 97 299

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 34 66 15
2019 Non-Indigenous 4 96 299

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 0 100 16
2018 Non-Indigenous 7 93 361

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 53 47 15
2019 Non-Indigenous 28 72 293

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 0 100 15
2018 Non-Indigenous 19 81 360

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 40 60 15
2018 Non-Indigenous 26 74 360

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 40 60 15
2019 Non-Indigenous 28 72 293

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 0 100 15
2018 Non-Indigenous 2 98 360

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 0 100 15
2018 Non-Indigenous 4 96 360

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 46 54 15
2019 Non-Indigenous 27 73 292
2018 Indigenous 37 63 16
2018 Non-Indigenous 23 77 361

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 0 100 15
2019 Non-Indigenous 13 87 292

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 0 100 15
2019 Non-Indigenous 5 95 292

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 0 100 16
2018 Non-Indigenous 8 92 361

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 38 62 16
2018 Non-Indigenous 54 46 361

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 0 100 15
2018 Non-Indigenous 4 96 342

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 0 100 15
2018 Non-Indigenous 4 96 342

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 0 100 15
2018 Non-Indigenous 2 98 342

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 0 100 15
2018 Non-Indigenous 3 97 342

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 0 100 15
2018 Non-Indigenous 3 97 342

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 0 100 15
2018 Non-Indigenous 9 91 342

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 0 100 15
2018 Non-Indigenous 4 96 342

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 40 60 15
2018 Non-Indigenous 61 39 342

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 0 100 15
2018 Non-Indigenous 5 95 342

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 29 18 24 6 2 18 3 60 10 105
2020 Non-Indigenous 22 20 19 4 3 28 6 62 10 3987
2019 Indigenous 26 13 23 5 6 21 6 53 15 129
2019 Non-Indigenous 19 19 23 4 4 25 7 56 11 4273
2018 Indigenous 17 14 22 8 5 28 5 47 20 134
2018 Non-Indigenous 17 22 24 5 3 24 5 55 12 4317
2017 Indigenous 26 20 20 7 4 14 8 60 15 145
2017 Non-Indigenous 17 20 21 4 4 28 6 55 12 4646
2014 Indigenous 17 16 22 11 6 21 6 47 23 113
2014 Non-Indigenous 19 20 21 4 3 27 6 58 11 4997

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 38 25 23 6 3 5 1 66 9 105
2020 Non-Indigenous 35 33 17 4 3 8 1 74 7 3986
2019 Indigenous 40 22 25 4 4 5 0 65 9 129
2019 Non-Indigenous 34 33 18 4 3 7 1 73 8 4280
2018 Indigenous 27 26 24 8 3 11 0 60 13 134
2018 Non-Indigenous 28 36 20 5 3 7 1 70 8 4315
2017 Indigenous 40 20 18 7 3 8 3 68 12 145
2017 Non-Indigenous 29 34 18 5 3 11 1 71 9 4642
2014 Indigenous 32 22 17 9 9 11 1 61 20 113
2014 Non-Indigenous 32 34 17 4 3 10 1 74 7 4993

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 13 87 105
2020 Non-Indigenous 9 91 3979

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 21 79 105
2020 Non-Indigenous 13 87 3971
2019 Indigenous 26 74 128
2019 Non-Indigenous 16 84 4282
2017 Indigenous 20 80 145
2017 Non-Indigenous 16 84 4644
2014 Indigenous 16 84 112
2014 Non-Indigenous 14 86 4990

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 59 41 22
2020 Non-Indigenous 43 57 519

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 82 18 22
2020 Non-Indigenous 78 22 518
2019 Indigenous 86 14 35
2019 Non-Indigenous 82 18 697
2017 Indigenous 80 20 30
2017 Non-Indigenous 74 26 729
2014 Indigenous 66 34 18
2014 Non-Indigenous 74 26 719

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 38 11 22 23 0 6 0 52 24 18
2020 Non-Indigenous 49 34 10 3 3 0 0 84 7 407
2019 Indigenous 54 23 13 7 0 0 3 79 7 30
2019 Non-Indigenous 50 31 7 7 4 1 0 81 11 564
2017 Indigenous 55 29 0 12 0 0 4 87 13 24
2017 Non-Indigenous 47 35 5 7 3 1 1 84 11 539
2014 Indigenous 67 16 0 17 0 0 0 83 17 12
2014 Non-Indigenous 47 36 7 7 3 1 0 83 10 536

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 46 31 11 6 5 1 1 78 11 105
2020 Non-Indigenous 45 32 10 5 3 2 3 82 8 3989
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 32 39 9 11 6 4 0 74 18 105
2020 Non-Indigenous 35 35 14 9 4 2 0 72 13 3985

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 31 36 17 10 5 1 0 68 14 105
2020 Non-Indigenous 33 44 11 10 2 0 0 77 12 3995

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 34 28 19 12 6 1 0 63 18 104
2020 Non-Indigenous 32 41 14 10 3 1 0 73 13 3985

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 31 33 20 6 6 2 2 67 13 104
2020 Non-Indigenous 32 42 16 6 2 1 1 75 9 3958

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 41 32 17 5 2 1 2 75 8 105
2020 Non-Indigenous 41 39 11 5 2 1 1 82 7 3991

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 48 17 7 2 2 15 8 85 5 105
2020 Non-Indigenous 58 21 6 1 1 9 4 91 2 3994

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 47 32 14 5 2 1 0 79 7 105
2020 Non-Indigenous 50 36 8 3 1 1 0 88 4 3978

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 50 25 13 3 7 2 0 77 10 105
2020 Non-Indigenous 50 30 8 6 4 1 0 81 11 3979

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 57 19 13 6 5 1 0 77 11 104
2020 Non-Indigenous 49 32 9 6 3 1 0 81 9 3974

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 100 0 17
2020 Non-Indigenous 92 8 904

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 13 19 25 22 22 0 0 31 44 17
2020 Non-Indigenous 18 37 19 19 7 0 0 55 26 832

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 41 35 13 8 1 1 0 77 9 104
2020 Non-Indigenous 43 42 9 4 1 1 0 86 5 3989
2019 Indigenous 37 34 23 2 2 2 0 73 4 128
2019 Non-Indigenous 32 41 15 7 3 2 0 75 9 4259
2018 Indigenous 23 43 21 8 2 3 0 68 10 129
2018 Non-Indigenous 30 43 15 7 4 1 0 74 11 4307
2017 Indigenous 29 41 15 9 3 3 0 72 12 144
2017 Non-Indigenous 28 42 15 7 4 2 0 73 12 4644

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 40 27 7 15 9 2 0 68 25 105
2020 Non-Indigenous 39 29 12 10 8 1 0 70 18 3988

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 51 26 10 4 4 5 0 81 8 103
2020 Non-Indigenous 48 29 13 4 3 3 1 79 8 3985

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 37 27 18 9 6 1 1 66 15 105
2020 Non-Indigenous 33 34 17 9 5 1 0 69 14 3996
2019 Indigenous 33 27 19 13 6 1 0 61 20 129
2019 Non-Indigenous 23 37 19 13 7 1 0 61 21 4275
2018 Indigenous 19 28 23 22 5 2 1 49 28 131
2018 Non-Indigenous 21 36 19 14 8 1 0 58 23 4313
2017 Indigenous 26 37 16 13 9 1 0 63 21 144
2017 Non-Indigenous 18 38 18 15 10 1 0 56 25 4645

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 25 59 4 0 12 0 0 84 12 17
2020 Non-Indigenous 24 49 14 10 2 1 0 74 12 901
2019 Indigenous 49 22 6 11 12 0 0 71 23 17
2019 Non-Indigenous 17 44 15 16 5 2 2 63 21 984

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 33 13 28 17 8 1 0 47 25 104
2020 Non-Indigenous 27 26 22 13 12 0 1 53 25 3996

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 23 29 19 13 15 1 0 52 29 105
2020 Non-Indigenous 27 29 24 11 9 0 0 56 20 3983
2019 Indigenous 21 26 22 10 21 0 0 47 31 129
2019 Non-Indigenous 19 29 23 14 15 0 1 48 29 4284
2018 Indigenous 20 22 21 12 24 0 1 43 36 133
2018 Non-Indigenous 13 27 25 16 19 0 1 41 34 4319
2017 Indigenous 25 21 15 16 21 0 1 47 37 145
2017 Non-Indigenous 16 24 22 16 21 0 1 40 37 4646

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 25 26 19 19 10 1 0 52 30 104
2020 Non-Indigenous 20 29 26 15 10 0 0 49 25 3992
2019 Indigenous 30 34 21 10 5 0 0 64 15 129
2019 Non-Indigenous 20 30 26 14 9 0 0 51 23 4279
2018 Indigenous 21 26 27 15 12 0 0 46 27 134
2018 Non-Indigenous 16 28 28 16 11 0 0 44 27 4311
2017 Indigenous 23 29 26 13 9 0 1 52 21 145
2017 Non-Indigenous 17 29 26 16 11 0 1 46 27 4643

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 36 31 16 10 6 1 0 68 16 105
2020 Non-Indigenous 32 33 20 8 5 0 1 66 14 3974
2019 Indigenous 39 37 15 4 4 0 1 76 9 129
2019 Non-Indigenous 30 34 20 10 5 0 1 64 15 4260
2018 Indigenous 33 31 18 12 6 0 0 64 18 133
2018 Non-Indigenous 24 32 24 12 6 0 1 57 19 4294
2017 Indigenous 35 30 19 7 5 0 3 67 13 143
2017 Non-Indigenous 24 33 22 12 7 1 2 58 19 4630

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 23 25 22 9 20 1 0 49 29 105
2020 Non-Indigenous 24 26 23 14 12 0 1 51 26 3975
2019 Indigenous 30 24 25 8 12 0 0 54 21 129
2019 Non-Indigenous 19 25 23 16 16 0 1 45 32 4256
2018 Indigenous 21 21 21 19 17 0 1 42 36 132
2018 Non-Indigenous 16 23 24 18 18 0 1 39 36 4295
2017 Indigenous 33 19 17 13 17 0 1 53 30 145
2017 Non-Indigenous 17 24 23 19 15 1 2 41 35 4647

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 48 24 15 6 6 1 0 73 12 104
2020 Non-Indigenous 46 26 13 6 5 0 3 75 11 3955
2019 Indigenous 57 22 10 1 4 0 6 84 6 129
2019 Non-Indigenous 48 26 12 6 4 0 4 77 10 4265
2018 Indigenous 51 20 12 2 9 0 6 76 12 134
2018 Non-Indigenous 42 26 14 6 5 0 5 73 12 4295
2017 Indigenous 56 20 11 3 3 1 7 82 6 145
2017 Non-Indigenous 40 27 14 7 5 0 7 72 13 4632

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 27 32 22 10 8 1 0 59 18 105
2020 Non-Indigenous 27 29 23 11 9 0 0 56 20 3986
2019 Indigenous 34 26 20 10 9 0 0 61 19 128
2019 Non-Indigenous 29 31 21 10 8 0 1 60 19 4281
2018 Indigenous 30 25 20 10 14 0 0 55 24 133
2018 Non-Indigenous 25 29 23 12 11 0 1 54 22 4304
2017 Indigenous 35 31 17 10 6 0 1 66 16 145
2017 Non-Indigenous 24 31 24 13 9 0 0 54 22 4635

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 26 28 27 8 6 1 4 57 14 104
2020 Non-Indigenous 28 25 20 11 10 0 5 56 23 3983

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 32 29 26 10 1 1 0 62 11 105
2020 Non-Indigenous 33 35 20 7 4 1 1 69 11 3984
2019 Indigenous 33 36 18 8 4 0 0 70 12 129
2019 Non-Indigenous 27 36 22 9 4 1 1 64 14 4271
2018 Indigenous 24 29 28 14 6 0 0 53 19 134
2018 Non-Indigenous 22 36 25 11 5 1 1 59 16 4306
2017 Indigenous 33 29 20 10 5 1 2 64 16 145
2017 Non-Indigenous 24 34 23 11 6 1 1 60 17 4627

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 24 28 26 13 9 1 0 52 22 105
2020 Non-Indigenous 26 34 23 10 6 1 1 61 16 3984
2019 Indigenous 28 35 19 7 10 0 1 64 17 129
2019 Non-Indigenous 23 32 24 13 7 1 0 56 20 4274
2018 Indigenous 20 32 25 17 6 0 1 52 22 134
2018 Non-Indigenous 18 32 27 15 8 0 1 51 22 4304
2017 Indigenous 25 31 20 14 7 1 2 57 22 144
2017 Non-Indigenous 19 32 25 14 8 1 1 52 22 4630

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 27 25 23 18 6 1 0 53 24 105
2020 Non-Indigenous 32 33 20 10 5 0 1 66 14 3983
2019 Indigenous 34 30 12 18 7 0 0 63 25 129
2019 Non-Indigenous 28 32 20 12 7 0 0 60 19 4269
2018 Indigenous 21 28 27 12 11 0 1 50 23 134
2018 Non-Indigenous 22 33 24 14 7 0 1 55 21 4300
2017 Indigenous 31 38 13 10 6 0 2 70 17 145
2017 Non-Indigenous 22 34 22 13 8 1 1 57 20 4632

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 38 23 16 12 11 1 0 61 23 105
2020 Non-Indigenous 43 28 15 7 6 1 1 72 13 3957
2019 Indigenous 43 31 11 9 6 0 0 74 15 129
2019 Non-Indigenous 38 30 15 9 7 1 1 68 16 4267

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 24 31 20 15 9 1 0 56 24 105
2020 Non-Indigenous 31 32 21 9 5 0 1 64 14 3986

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 23 25 27 15 8 1 1 49 23 104
2020 Non-Indigenous 25 32 22 12 8 0 0 57 21 3985
2019 Indigenous 40 22 19 10 9 0 0 62 19 128
2019 Non-Indigenous 28 30 21 12 9 1 0 58 21 4254
2018 Indigenous 25 27 23 17 6 0 1 53 24 134
2018 Non-Indigenous 22 30 24 14 9 0 0 53 23 4284
2017 Indigenous 31 31 19 12 6 0 2 63 18 145
2017 Non-Indigenous 24 33 22 11 8 1 1 58 20 4620

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 44 37 12 6 1 1 0 81 7 104
2020 Non-Indigenous 47 29 15 5 3 0 1 76 8 3971
2019 Indigenous 60 25 7 6 1 0 0 85 7 128
2019 Non-Indigenous 50 27 13 5 3 0 1 78 9 4258
2018 Indigenous 46 27 12 10 4 0 1 74 14 132
2018 Non-Indigenous 47 27 14 7 4 0 1 76 10 4288
2017 Indigenous 64 20 7 3 3 1 2 86 7 145
2017 Non-Indigenous 52 26 12 6 3 0 1 79 9 4648

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 28 38 23 6 5 1 0 66 11 105
2020 Non-Indigenous 30 37 21 8 4 0 0 67 13 3965

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 61 18 12 5 0 2 3 83 5 105
2020 Non-Indigenous 66 20 6 2 1 1 4 90 4 3964
2019 Indigenous 71 16 4 4 1 0 4 90 5 127
2019 Non-Indigenous 69 15 6 2 2 1 5 90 4 4266
2018 Indigenous 62 18 10 4 4 0 2 82 8 133
2018 Non-Indigenous 65 18 8 3 2 1 3 87 5 4292

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 72 12 9 4 2 1 1 85 6 105
2020 Non-Indigenous 76 12 5 2 3 1 2 90 5 3971
2019 Indigenous 71 7 13 4 5 0 1 79 9 128
2019 Non-Indigenous 69 14 6 4 4 1 2 85 8 4275
2018 Indigenous 60 19 9 5 5 1 1 81 10 134
2018 Non-Indigenous 66 15 7 4 4 1 2 84 9 4293
2017 Indigenous 67 13 7 6 3 1 2 83 10 145
2017 Non-Indigenous 66 16 7 4 4 1 2 85 8 4646

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 66 17 12 3 0 1 1 85 3 104
2020 Non-Indigenous 63 22 9 3 2 0 1 86 5 3966
2019 Indigenous 48 33 7 8 4 0 0 81 12 127
2019 Non-Indigenous 52 28 11 5 3 0 1 81 8 4260
2018 Indigenous 48 25 15 8 4 0 0 73 12 134
2018 Non-Indigenous 47 30 13 6 4 0 1 78 9 4305
2017 Indigenous 52 25 12 6 5 0 1 77 11 145
2017 Non-Indigenous 50 30 11 5 3 0 2 80 8 4635

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 66 10 13 7 4 1 0 76 11 105
2020 Non-Indigenous 65 18 8 4 4 0 1 84 8 3973
2019 Indigenous 67 15 4 10 5 0 0 82 15 128
2019 Non-Indigenous 57 21 10 5 5 0 1 80 10 4255
2018 Indigenous 44 24 14 10 8 0 0 68 18 133
2018 Non-Indigenous 51 24 12 7 6 0 1 75 13 4299
2017 Indigenous 55 20 9 8 7 1 1 76 15 145
2017 Non-Indigenous 53 23 11 7 5 0 1 77 12 4636

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 62 12 4 1 0 1 20 93 1 105
2020 Non-Indigenous 58 11 5 1 1 0 23 91 3 3979
2019 Indigenous 64 16 1 2 1 1 16 96 3 127
2019 Non-Indigenous 55 12 5 2 1 1 24 89 4 4252
2018 Indigenous 51 12 3 3 1 0 30 90 5 133
2018 Non-Indigenous 48 13 6 3 1 0 30 86 6 4278
2017 Indigenous 61 6 4 2 0 0 26 91 3 145
2017 Non-Indigenous 49 14 6 2 1 0 27 87 5 4639

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 71 14 11 1 2 1 0 86 3 105
2020 Non-Indigenous 66 21 7 2 1 0 3 89 3 3998
2019 Indigenous 67 15 7 5 1 1 4 86 6 129
2019 Non-Indigenous 63 21 8 2 1 0 4 88 4 4256
2018 Indigenous 61 20 9 1 3 0 5 86 4 134
2018 Non-Indigenous 58 23 9 3 1 0 5 85 5 4289
2017 Indigenous 66 18 5 3 1 0 7 91 4 144
2017 Non-Indigenous 59 22 8 3 1 1 6 87 4 4620

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 63 15 11 5 4 1 1 79 9 105
2020 Non-Indigenous 65 18 7 4 4 0 1 85 8 3986
2019 Indigenous 62 20 7 2 9 0 1 82 11 129
2019 Non-Indigenous 62 17 8 4 6 0 2 82 11 4278
2018 Indigenous 55 17 11 8 6 0 4 74 15 134
2018 Non-Indigenous 58 19 8 5 7 0 3 79 13 4307
2017 Indigenous 54 19 10 8 5 1 3 76 14 144
2017 Non-Indigenous 56 20 9 5 6 1 4 80 11 4642

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 39 25 26 7 2 1 0 65 9 105
2020 Non-Indigenous 43 33 15 5 3 0 1 77 8 3992
2019 Indigenous 50 31 16 2 2 0 1 81 3 129
2019 Non-Indigenous 50 30 13 4 2 0 1 81 6 4269
2018 Indigenous 47 26 15 5 6 0 1 73 12 134
2018 Non-Indigenous 45 32 15 4 2 0 2 79 7 4299
2017 Indigenous 52 26 13 5 2 0 3 80 7 145
2017 Non-Indigenous 47 32 13 4 2 0 2 81 6 4638

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 29 34 21 12 2 2 0 64 14 105
2020 Non-Indigenous 23 41 24 7 4 0 0 64 11 3994

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 10 32 35 16 5 2 0 43 21 105
2020 Non-Indigenous 13 35 35 12 4 0 0 48 17 3996
2019 Indigenous 17 40 30 11 2 0 0 56 14 129
2019 Non-Indigenous 16 34 35 11 4 0 0 50 15 4287
2018 Indigenous 12 24 47 12 5 0 0 36 17 134
2018 Non-Indigenous 11 32 37 14 5 0 0 43 19 4324
2017 Indigenous 13 34 35 14 4 0 0 47 18 145
2017 Non-Indigenous 10 30 40 13 6 0 0 40 19 4655

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 8 29 34 22 5 2 0 28 38 105
2020 Non-Indigenous 9 19 41 22 9 0 0 31 28 3985
2019 Indigenous 12 18 39 18 13 0 0 32 29 127
2019 Non-Indigenous 8 18 40 24 9 0 0 33 27 4255
2018 Indigenous 17 17 42 19 6 0 0 24 34 132
2018 Non-Indigenous 9 19 40 23 9 0 0 32 28 4286
2017 Indigenous 9 18 37 21 13 1 1 35 28 145
2017 Non-Indigenous 8 19 42 22 9 0 0 31 27 4636
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 40 41 18 0 51 49 105
2020 Non-Indigenous 34 45 20 1 57 43 4006

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 30 70 43
2020 Non-Indigenous 34 66 1327

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 39 19 12 11 12 3 4 62 25 105
2020 Non-Indigenous 41 21 13 7 6 2 9 70 15 3995
2019 Indigenous 39 10 21 11 11 0 8 53 24 126
2019 Non-Indigenous 40 20 15 8 9 1 7 65 19 4238
2018 Indigenous 29 16 12 15 12 1 14 54 32 134
2018 Non-Indigenous 37 19 15 9 10 1 8 62 21 4306

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 7 16 14 24 35 2 2 24 61 43
2020 Non-Indigenous 8 18 18 22 28 1 5 28 53 1325

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 2 7 24 18 44 0 5 10 65 43
2020 Non-Indigenous 6 15 17 21 38 1 2 21 61 1325
Date modified: