2020 Public Service Employee Survey Results by Theme for Canadian Food Inspection Agency by Question 106. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues
- Support to resolve pay or other compensation issues

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	40	42	9	3	6	1	0	82	8	144
2020	CS-01	62	22	5	5	5	0	0	84	11	37
2020	CS-02	25	53	10	5	5	3	0	79	10	40
2020	CS-03	43	31	14	0	11	0	0	74	11	35
2019	CS	31	43	10	8	7	0	0	75	15	106
2019	CS-02	19	49	14	11	8	0	0	68	19	37
2019	CS-03	38	38	3	7	14	0	0	76	21	29
2019	CS-04	24	43	19	14	0	0	0	67	14	21
2018	CS	32	38	11	9	10	0	1	70	19	92
2018	CS-02	14	50	11	7	14	0	4	67	22	28
2018	CS-03	43	24	10	14	10	0	0	67	24	21
2018	CS-04	42	42	16	0	0	0	0	84	0	19
2017	CS	25	53	9	7	4	2	0	79	12	124
2017	CS-02	18	61	5	8	8	0	0	79	16	39
2017	CS-03	25	47	17	6	3	3	0	74	9	36
2017	CS-04	36	46	9	9	0	0	0	82	9	22
2014	CS	32	44	13	7	4	0	0	77	10	162
2014	CS-01	25	46	13	8	8	0	0	71	17	24
2014	CS-02	37	40	15	8	0	0	0	77	8	65
2014	CS-03	27	46	12	7	7	0	0	73	15	41
2014	CS-04	25	65	10	0	0	0	0	90	0	20
2014	CS-05	60	30	0	10	0	0	0	90	10	10

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	35	41	10	5	8	0	1	77	13	142
2020	CS-01	61	22	6	3	8	0	0	83	11	36
2020	CS-02	25	45	10	8	10	0	3	72	18	40
2020	CS-03	24	50	12	3	12	0	0	74	15	34
2019	CS	25	36	21	15	3	0	0	61	18	106
2019	CS-02	19	41	19	16	5	0	0	59	22	37
2019	CS-03	31	31	21	14	3	0	0	62	17	29
2019	CS-04	19	29	24	29	0	0	0	48	29	21
2018	CS	28	36	13	14	8	0	1	65	22	92
2018	CS-02	18	50	11	11	7	0	4	70	19	28
2018	CS-03	32	36	18	0	14	0	0	68	14	22
2018	CS-04	47	21	16	16	0	0	0	68	16	19
2017	CS	26	48	11	9	6	1	0	74	15	124
2017	CS-02	26	41	15	10	8	0	0	66	18	39
2017	CS-03	17	50	19	6	6	3	0	69	11	36
2017	CS-04	36	50	5	5	5	0	0	86	9	22

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	52	33	9	3	2	1	86	5	143
2020	CS-01	64	22	8	6	0	0	86	6	36
2020	CS-02	45	38	8	3	5	3	85	8	40
2020	CS-03	49	34	14	0	3	0	83	3	35
2019	CS	47	35	13	4	1	0	82	5	105
2019	CS-02	31	39	22	6	3	0	69	8	36
2019	CS-03	48	38	7	7	0	0	86	7	29
2019	CS-04	52	38	10	0	0	0	90	0	21
2018	CS	48	35	6	5	2	2	86	8	93
2018	CS-02	39	43	4	7	4	4	85	11	28
2018	CS-03	41	36	18	0	0	5	81	0	22
2018	CS-04	63	26	5	5	0	0	89	5	19
2017	CS	45	43	9	2	1	0	88	3	123
2017	CS-02	37	50	11	3	0	0	87	3	38
2017	CS-03	50	39	11	0	0	0	89	0	36
2017	CS-04	45	50	5	0	0	0	95	0	22
2014	CS	59	31	7	1	3	0	90	4	162
2014	CS-01	63	17	8	4	8	0	79	13	24
2014	CS-02	57	40	3	0	0	0	97	0	65
2014	CS-03	59	22	12	0	7	0	80	7	41
2014	CS-04	55	35	10	0	0	0	90	0	20
2014	CS-05	80	20	0	0	0	0	100	0	10

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	45	39	9	4	2	1	0	85	6	143
2020	CS-01	64	25	3	6	3	0	0	89	8	36
2020	CS-02	38	48	5	5	3	3	0	87	8	40
2020	CS-03	37	40	17	3	3	0	0	77	6	35
2019	CS	35	44	13	5	3	0	0	79	8	106
2019	CS-02	19	59	11	5	5	0	0	78	11	37
2019	CS-03	45	34	14	7	0	0	0	79	7	29
2019	CS-04	29	33	29	5	5	0	0	62	10	21
2018	CS	35	34	12	14	4	0	1	69	19	92
2018	CS-02	22	52	7	7	7	0	4	77	15	27
2018	CS-03	36	23	23	14	5	0	0	59	18	22
2018	CS-04	37	32	11	21	0	0	0	68	21	19
2017	CS	35	50	7	7	2	0	0	85	9	123
2017	CS-02	29	47	13	8	3	0	0	76	10	38
2017	CS-03	28	64	6	3	0	0	0	92	3	36
2017	CS-04	41	41	5	14	0	0	0	82	14	22
2014	CS	38	43	10	4	4	0	0	81	8	162
2014	CS-01	38	42	4	8	8	0	0	79	17	24
2014	CS-02	40	46	9	3	2	0	0	86	5	65
2014	CS-03	37	37	17	2	7	0	0	73	10	41
2014	CS-04	35	50	10	5	0	0	0	85	5	20
2014	CS-05	50	40	10	0	0	0	0	90	0	10

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	47	29	8	6	9	1	1	77	15	143
2020	CS-01	76	14	3	3	5	0	0	89	8	37
2020	CS-02	43	23	8	8	15	3	3	68	24	40
2020	CS-03	37	40	9	0	14	0	0	77	14	35
2019	CS	26	26	21	13	12	1	1	52	26	105
2019	CS-02	24	14	30	16	11	3	3	40	29	37
2019	CS-03	32	29	14	7	18	0	0	61	25	28
2019	CS-04	10	24	24	29	14	0	0	33	43	21
2018	CS	25	35	12	15	11	1	1	61	27	92
2018	CS-02	7	39	14	25	7	4	4	50	35	28
2018	CS-03	43	24	14	10	10	0	0	67	19	21
2018	CS-04	21	58	5	11	5	0	0	79	16	19
2017	CS	33	34	20	8	3	1	1	68	11	124
2017	CS-02	20	36	26	10	5	0	3	58	16	39
2017	CS-03	28	33	28	8	0	3	0	63	9	36
2017	CS-04	50	32	9	5	5	0	0	82	9	22
2014	CS	30	40	18	7	4	1	0	70	12	162
2014	CS-01	29	33	21	4	13	0	0	63	17	24
2014	CS-02	37	35	22	5	2	0	0	72	6	65
2014	CS-03	27	37	17	10	7	2	0	65	18	41
2014	CS-04	10	65	10	15	0	0	0	75	15	20
2014	CS-05	50	50	0	0	0	0	0	100	0	10

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	43	36	10	3	7	1	0	79	10	143
2020	CS-01	69	17	6	3	3	3	0	89	6	36
2020	CS-02	35	35	10	5	13	3	0	72	18	40
2020	CS-03	34	43	11	0	11	0	0	77	11	35
2019	CS	25	34	21	13	7	0	0	59	20	106
2019	CS-02	22	30	32	8	8	0	0	51	16	37
2019	CS-03	34	34	7	10	14	0	0	69	24	29
2019	CS-04	10	29	24	38	0	0	0	38	38	21
2018	CS	25	35	13	13	12	1	1	61	26	92
2018	CS-02	11	36	18	21	11	0	4	48	33	28
2018	CS-03	38	29	14	10	5	5	0	70	15	21
2018	CS-04	21	53	11	11	5	0	0	74	16	19
2017	CS	30	36	24	6	3	0	0	66	10	124
2017	CS-02	15	41	31	8	5	0	0	56	13	39
2017	CS-03	31	39	25	6	0	0	0	70	6	36
2017	CS-04	45	37	14	0	5	0	0	82	5	22
2014	CS	31	44	14	7	3	1	0	76	10	162
2014	CS-01	25	42	21	8	4	0	0	67	13	24
2014	CS-02	35	43	15	5	2	0	0	78	6	65
2014	CS-03	32	39	12	7	7	2	0	73	15	41
2014	CS-04	15	65	10	10	0	0	0	80	10	20
2014	CS-05	60	40	0	0	0	0	0	100	0	10

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	38	24	21	6	8	3	0	64	14	143
2020	CS-01	54	24	14	3	3	3	0	81	6	37
2020	CS-02	36	33	10	3	13	5	0	73	16	39
2020	CS-03	29	20	31	9	11	0	0	49	20	35
2019	CS	24	24	25	12	12	4	0	49	25	106
2019	CS-02	16	24	27	14	14	5	0	43	29	37
2019	CS-03	31	17	21	10	21	0	0	48	31	29
2019	CS-04	14	33	29	14	10	0	0	48	24	21
2018	CS	21	26	16	13	16	4	2	51	32	91
2018	CS-02	11	25	25	14	18	4	4	38	35	28
2018	CS-03	20	30	10	10	10	15	5	63	25	20
2018	CS-04	26	32	16	16	11	0	0	58	26	19
2017	CS	35	27	18	7	7	4	1	66	15	124
2017	CS-02	18	26	18	15	10	10	3	50	29	39
2017	CS-03	36	33	28	0	3	0	0	70	3	36
2017	CS-04	50	23	23	0	0	5	0	76	0	22
2014	CS	27	32	17	12	8	4	0	62	21	162
2014	CS-01	17	21	29	17	13	4	0	39	30	24
2014	CS-02	35	35	11	8	8	3	0	73	16	65
2014	CS-03	24	27	17	17	10	5	0	54	28	41
2014	CS-04	15	45	20	10	5	5	0	63	16	20
2014	CS-05	40	30	20	10	0	0	0	70	10	10

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	55	28	8	2	3	3	1	87	5	144
2020	CS-01	54	22	14	0	3	8	0	82	3	37
2020	CS-02	43	43	3	3	5	3	3	89	8	40
2020	CS-03	57	26	11	0	3	3	0	85	3	35
2019	CS	50	32	11	1	2	3	1	85	3	105
2019	CS-02	42	36	11	3	0	6	3	85	3	36
2019	CS-03	52	38	3	0	3	3	0	93	4	29
2019	CS-04	48	33	14	0	5	0	0	81	5	21

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	42	38	8	6	3	2	1	82	9	144
2020	CS-01	54	24	14	0	3	5	0	83	3	37
2020	CS-02	40	43	3	5	5	3	3	87	11	40
2020	CS-03	40	40	9	9	3	0	0	80	11	35
2019	CS	39	38	15	3	5	1	0	77	8	106
2019	CS-02	43	30	14	5	8	0	0	73	14	37
2019	CS-03	48	31	10	3	3	3	0	82	7	29
2019	CS-04	19	52	24	0	5	0	0	71	5	21
2018	CS	40	34	12	8	4	1	1	76	12	92
2018	CS-02	32	36	11	11	7	0	4	70	19	28
2018	CS-03	43	24	19	10	0	5	0	70	10	21
2018	CS-04	47	42	11	0	0	0	0	89	0	19
2017	CS	39	37	11	9	3	0	1	77	12	123
2017	CS-02	34	34	13	5	10	0	3	70	16	38
2017	CS-03	30	33	19	17	0	0	0	64	17	36
2017	CS-04	41	55	0	5	0	0	0	95	5	22
2014	CS	38	33	17	4	8	1	0	71	12	162
2014	CS-01	33	29	8	0	25	4	0	65	26	24
2014	CS-02	32	38	17	5	8	0	0	71	12	65
2014	CS-03	49	27	20	2	2	0	0	76	5	41
2014	CS-04	35	25	30	5	5	0	0	60	10	20
2014	CS-05	60	30	0	10	0	0	0	90	10	10

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	56	26	8	5	3	1	0	83	8	144
2020	CS-01	59	24	8	3	3	3	0	86	6	37
2020	CS-02	53	30	3	5	8	3	0	85	13	40
2020	CS-03	57	26	6	11	0	0	0	83	11	35
2019	CS	42	35	14	3	4	2	0	79	7	106
2019	CS-02	43	35	14	0	5	3	0	81	6	37
2019	CS-03	48	31	3	7	7	3	0	82	14	29
2019	CS-04	29	38	29	5	0	0	0	67	5	21
2018	CS	42	32	12	6	4	1	2	77	11	93
2018	CS-02	39	32	11	7	4	0	7	77	12	28
2018	CS-03	41	32	23	0	0	5	0	76	0	22
2018	CS-04	47	42	0	11	0	0	0	89	11	19
2017	CS	44	37	9	7	2	1	0	81	10	124
2017	CS-02	33	43	5	8	8	3	0	79	16	39
2017	CS-03	36	39	17	8	0	0	0	75	8	36
2017	CS-04	50	37	5	9	0	0	0	86	9	22
2014	CS	43	33	10	7	6	0	1	77	13	162
2014	CS-01	33	29	8	8	21	0	0	63	29	24
2014	CS-02	46	29	9	9	5	0	2	77	14	65
2014	CS-03	46	37	12	0	5	0	0	83	5	41
2014	CS-04	25	50	15	10	0	0	0	75	10	20
2014	CS-05	70	20	0	10	0	0	0	90	10	10

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	38	27	14	7	7	7	70	15	143
2020	CS-01	70	11	3	0	5	11	91	6	37
2020	CS-02	25	23	25	8	8	13	54	17	40
2020	CS-03	24	41	18	3	12	3	67	15	34
2019	CS	17	30	12	18	16	6	51	36	105
2019	CS-02	22	32	14	5	16	11	61	24	37
2019	CS-03	10	34	17	14	21	3	46	36	29
2019	CS-04	5	29	0	48	19	0	33	67	21
2018	CS	20	26	20	15	10	9	51	27	93
2018	CS-02	18	25	18	11	11	18	52	26	28
2018	CS-03	23	36	18	9	5	9	65	15	22
2018	CS-04	16	21	26	37	0	0	37	37	19
2017	CS	19	42	16	9	7	6	66	17	123
2017	CS-02	13	28	23	15	10	10	46	29	39
2017	CS-03	17	54	14	6	3	6	76	9	35
2017	CS-04	32	41	9	14	5	0	73	18	22
2014	CS	27	36	16	7	6	9	69	14	162
2014	CS-01	29	38	4	0	17	13	76	19	24
2014	CS-02	45	26	12	3	0	14	82	4	65
2014	CS-03	15	39	27	5	12	2	55	18	41
2014	CS-04	5	50	20	20	0	5	58	21	20
2014	CS-05	10	60	10	20	0	0	70	20	10

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	36	25	18	10	9	1	62	19	143
2020	CS-01	70	22	3	0	5	0	92	5	37
2020	CS-02	28	10	30	15	13	5	39	29	40
2020	CS-03	24	38	18	6	15	0	62	21	34
2019	CS	15	20	11	31	22	0	35	53	105
2019	CS-02	19	19	11	27	24	0	38	51	37
2019	CS-03	10	21	10	28	31	0	31	59	29
2019	CS-04	5	19	5	52	19	0	24	71	21
2018	CS	9	30	19	19	19	3	40	40	93
2018	CS-02	11	14	29	14	25	7	27	42	28
2018	CS-03	9	41	18	14	14	5	52	29	22
2018	CS-04	0	42	11	32	16	0	42	47	19
2017	CS	19	36	19	14	11	1	55	26	124
2017	CS-02	13	28	23	18	18	0	41	36	39
2017	CS-03	11	47	17	14	8	3	60	23	36
2017	CS-04	41	28	14	14	5	0	68	18	22
2014	CS	20	34	19	13	10	4	56	25	162
2014	CS-01	17	33	17	8	21	4	52	30	24
2014	CS-02	34	23	18	8	11	6	61	20	65
2014	CS-03	10	39	20	17	12	2	50	30	41
2014	CS-04	0	55	20	20	0	5	58	21	20
2014	CS-05	20	50	10	20	0	0	70	20	10

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	23	29	18	10	11	8	57	23	143
2020	CS-01	56	22	6	0	6	11	88	6	36
2020	CS-02	13	20	20	15	20	13	37	40	40
2020	CS-03	11	40	23	9	14	3	53	24	35
2019	CS	13	16	16	28	22	4	31	52	104
2019	CS-02	14	14	11	27	30	5	29	60	37
2019	CS-03	10	10	17	31	28	3	21	61	29
2019	CS-04	5	20	20	35	20	0	25	55	20
2018	CS	3	24	23	22	22	8	29	47	93
2018	CS-02	4	14	25	18	21	18	22	48	28
2018	CS-03	0	36	14	32	14	5	38	48	22
2018	CS-04	0	26	32	21	21	0	26	42	19
2017	CS	7	34	25	15	15	3	43	31	123
2017	CS-02	8	23	31	10	23	5	32	35	39
2017	CS-03	8	36	28	11	14	3	46	26	36
2017	CS-04	10	57	14	10	10	0	67	19	21
2014	CS	14	28	25	18	12	4	44	31	162
2014	CS-01	17	21	21	8	21	13	43	33	24
2014	CS-02	28	22	20	18	8	5	52	27	65
2014	CS-03	2	32	32	17	17	0	34	34	41
2014	CS-04	0	35	35	20	10	0	35	30	20
2014	CS-05	0	60	10	30	0	0	60	30	10

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	24	32	17	8	11	7	60	21	144
2020	CS-01	59	16	3	3	5	14	88	9	37
2020	CS-02	15	20	25	10	18	13	40	31	40
2020	CS-03	11	49	26	3	11	0	60	14	35
2019	CS	14	18	12	28	26	2	33	54	105
2019	CS-02	14	19	5	22	35	5	34	60	37
2019	CS-03	14	21	10	28	28	0	34	55	29
2019	CS-04	10	19	24	24	24	0	29	48	21
2018	CS	5	19	22	27	24	3	26	52	93
2018	CS-02	4	21	18	25	21	11	28	52	28
2018	CS-03	5	36	14	23	23	0	41	45	22
2018	CS-04	5	16	16	32	32	0	21	63	19
2017	CS	8	37	16	18	18	2	46	37	124
2017	CS-02	8	23	20	10	34	5	32	46	39
2017	CS-03	6	42	22	22	8	0	47	30	36
2017	CS-04	9	68	9	14	0	0	77	14	22
2014	CS	15	30	19	23	10	4	46	34	162
2014	CS-01	17	29	4	25	13	13	52	43	24
2014	CS-02	23	28	17	17	11	5	53	29	65
2014	CS-03	7	34	24	20	12	2	43	33	41
2014	CS-04	0	30	25	40	5	0	30	45	20
2014	CS-05	20	30	20	30	0	0	50	30	10

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	29	36	17	10	6	1	1	66	17	143
2020	CS-01	53	25	8	6	3	3	3	82	9	36
2020	CS-02	15	38	20	13	13	3	0	54	26	40
2020	CS-03	23	40	20	11	6	0	0	63	17	35
2019	CS	19	38	19	16	8	0	1	57	24	106
2019	CS-02	8	35	22	22	11	0	3	44	33	37
2019	CS-03	28	38	17	14	3	0	0	66	17	29
2019	CS-04	14	33	29	10	14	0	0	48	24	21
2018	CS	20	37	15	16	11	0	1	58	27	93
2018	CS-02	18	36	14	14	14	0	4	56	30	28
2018	CS-03	27	36	5	23	9	0	0	64	32	22
2018	CS-04	21	47	21	5	5	0	0	68	11	19
2017	CS	20	45	14	11	7	1	1	66	19	124
2017	CS-02	18	49	5	13	16	0	0	66	28	39
2017	CS-03	19	45	22	6	6	3	0	66	11	36
2017	CS-04	32	46	18	5	0	0	0	77	5	22
2014	CS	20	40	19	12	9	0	0	60	21	162
2014	CS-01	8	38	25	8	21	0	0	46	29	24
2014	CS-02	22	48	12	12	6	0	0	69	18	65
2014	CS-03	22	29	22	17	10	0	0	51	27	41
2014	CS-04	10	40	30	10	10	0	0	50	20	20
2014	CS-05	50	50	0	0	0	0	0	100	0	10

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	31	33	15	13	6	1	0	65	20	143
2020	CS-01	61	25	6	8	0	0	0	86	8	36
2020	CS-02	20	33	18	15	13	3	0	54	28	40
2020	CS-03	20	40	20	11	9	0	0	60	20	35
2019	CS	15	45	22	14	4	0	0	60	18	106
2019	CS-02	5	51	27	14	3	0	0	57	16	37
2019	CS-03	14	41	17	17	10	0	0	55	28	29
2019	CS-04	14	38	29	19	0	0	0	52	19	21
2018	CS	17	34	15	22	11	0	1	52	33	93
2018	CS-02	18	25	21	18	14	0	4	44	33	28
2018	CS-03	23	32	23	18	5	0	0	55	23	22
2018	CS-04	11	42	5	37	5	0	0	53	42	19
2017	CS	18	44	16	15	7	0	0	62	22	124
2017	CS-02	18	38	15	15	13	0	0	56	28	39
2017	CS-03	17	42	22	14	6	0	0	58	19	36
2017	CS-04	23	50	9	14	5	0	0	73	18	22

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	38	37	13	6	3	3	1	78	9	143
2020	CS-01	49	30	8	3	3	5	3	85	6	37
2020	CS-02	30	43	10	10	5	3	0	74	15	40
2020	CS-03	38	35	18	6	0	3	0	76	6	34
2019	CS	40	34	12	5	7	2	0	76	12	105
2019	CS-02	41	32	14	0	11	3	0	75	11	37
2019	CS-03	38	34	14	3	7	3	0	75	11	29
2019	CS-04	20	60	15	0	5	0	0	80	5	20
2018	CS	38	33	12	6	6	2	2	74	13	93
2018	CS-02	32	36	7	14	0	4	7	76	16	28
2018	CS-03	32	41	23	0	0	5	0	76	0	22
2018	CS-04	42	42	5	5	5	0	0	84	11	19
2017	CS	27	49	10	8	6	0	1	76	14	124
2017	CS-02	23	44	10	8	13	0	3	69	21	39
2017	CS-03	25	45	14	14	3	0	0	70	17	36
2017	CS-04	36	55	0	5	5	0	0	91	9	22
2014	CS	27	39	14	11	8	1	0	66	19	161
2014	CS-01	26	22	9	22	22	0	0	48	43	23
2014	CS-02	25	42	18	8	8	0	0	66	15	65
2014	CS-03	37	37	10	10	7	0	0	73	17	41
2014	CS-04	15	35	25	20	0	5	0	53	21	20
2014	CS-05	30	70	0	0	0	0	0	100	0	10

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	28	35	15	14	7	1	64	21	144
2020	CS-01	41	35	14	8	3	0	76	11	37
2020	CS-02	23	25	23	18	10	3	49	28	40
2020	CS-03	34	37	6	11	11	0	71	23	35
2019	CS	19	30	28	15	8	0	50	23	105
2019	CS-02	14	24	30	16	16	0	38	32	37
2019	CS-03	28	17	28	21	7	0	45	28	29
2019	CS-04	14	33	43	10	0	0	48	10	21
2018	CS	16	44	14	15	10	1	61	25	93
2018	CS-02	4	36	18	25	14	4	41	41	28
2018	CS-03	32	41	18	5	5	0	73	9	22
2018	CS-04	21	58	11	11	0	0	79	11	19
2017	CS	17	34	17	23	10	0	51	32	124
2017	CS-02	10	28	23	26	13	0	38	39	39
2017	CS-03	11	42	14	22	11	0	53	33	36
2017	CS-04	32	37	14	14	5	0	68	18	22
2014	CS	12	36	20	20	12	0	48	31	162
2014	CS-01	4	29	21	33	13	0	33	46	24
2014	CS-02	15	42	17	17	9	0	57	26	65
2014	CS-03	10	34	29	15	12	0	44	27	41
2014	CS-04	5	30	15	30	20	0	35	50	20
2014	CS-05	30	50	20	0	0	0	80	0	10

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	46	32	13	3	2	3	1	81	6	144
2020	CS-01	59	22	11	0	3	3	3	86	3	37
2020	CS-02	43	38	8	3	3	8	0	86	5	40
2020	CS-03	51	29	11	6	3	0	0	80	9	35

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	28	33	17	5	11	5	1	65	17	144
2020	CS-01	54	22	8	0	5	8	3	85	6	37
2020	CS-02	18	28	15	15	20	5	0	47	37	40
2020	CS-03	23	40	17	0	17	3	0	65	18	35
2019	CS	17	25	25	17	15	1	0	43	32	106
2019	CS-02	16	19	24	14	24	3	0	36	39	37
2019	CS-03	21	31	28	10	10	0	0	52	21	29
2019	CS-04	10	19	19	43	10	0	0	29	52	21
2018	CS	9	40	16	18	13	3	1	51	33	90
2018	CS-02	4	33	19	15	19	7	4	42	38	27
2018	CS-03	19	29	14	24	10	5	0	50	35	21
2018	CS-04	5	68	16	11	0	0	0	74	11	19
2017	CS	15	39	16	16	15	0	0	53	31	124
2017	CS-02	10	31	18	15	26	0	0	41	41	39
2017	CS-03	8	42	19	17	14	0	0	50	30	36
2017	CS-04	27	50	5	14	5	0	0	77	18	22
2014	CS	12	33	22	20	11	1	0	46	31	162
2014	CS-01	4	21	29	29	17	0	0	25	46	24
2014	CS-02	18	35	20	17	6	3	0	56	24	65
2014	CS-03	12	29	20	17	22	0	0	41	39	41
2014	CS-04	5	35	30	30	0	0	0	40	30	20
2014	CS-05	10	70	10	10	0	0	0	80	10	10

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	29	30	15	8	13	4	0	62	22	144
2020	CS-01	57	22	8	3	5	5	0	83	9	37
2020	CS-02	15	30	18	8	23	8	0	49	32	40
2020	CS-03	17	34	14	14	17	3	0	53	32	35
2019	CS	19	24	17	20	19	0	2	43	39	106
2019	CS-02	19	14	16	16	35	0	0	32	51	37
2019	CS-03	21	34	10	21	14	0	0	55	34	29
2019	CS-04	10	19	24	29	10	0	10	32	42	21
2018	CS	18	28	13	16	17	4	2	50	36	92
2018	CS-02	11	32	11	18	18	7	4	48	40	28
2018	CS-03	33	14	14	24	14	0	0	48	38	21
2018	CS-04	21	47	11	5	5	5	5	76	12	19
2017	CS	16	39	11	9	20	4	0	58	30	124
2017	CS-02	5	49	8	8	26	5	0	57	35	39
2017	CS-03	11	39	14	11	17	8	0	54	30	36
2017	CS-04	36	41	9	0	14	0	0	77	14	22
2014	CS	10	28	22	21	15	4	0	40	38	162
2014	CS-01	0	17	17	38	25	4	0	17	65	24
2014	CS-02	14	31	22	14	14	6	0	48	30	65
2014	CS-03	10	24	22	27	15	2	0	35	43	41
2014	CS-04	0	45	25	15	15	0	0	45	30	20
2014	CS-05	30	30	20	20	0	0	0	60	20	10

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	58	20	8	5	3	3	3	83	8	144
2020	CS-01	70	14	3	0	0	5	8	97	0	37
2020	CS-02	53	25	10	5	5	0	3	79	10	40
2020	CS-03	57	17	11	6	6	3	0	76	12	35
2019	CS	55	23	15	3	2	1	2	80	5	106
2019	CS-02	62	19	11	3	3	0	3	83	6	37
2019	CS-03	52	28	7	3	3	3	3	85	7	29
2019	CS-04	38	24	33	5	0	0	0	62	5	21

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	42	24	17	5	7	1	4	70	13	144
2020	CS-01	38	27	11	3	5	5	11	77	10	37
2020	CS-02	35	23	23	10	8	0	3	59	18	40
2020	CS-03	40	23	20	0	14	0	3	65	15	35
2019	CS	34	29	16	13	4	1	3	66	18	106
2019	CS-02	24	22	19	24	3	3	5	50	29	37
2019	CS-03	41	24	17	7	7	0	3	68	14	29
2019	CS-04	33	33	19	10	5	0	0	67	14	21

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	78	6	4	1	2	6	3	92	3	142
2020	CS-01	78	0	3	3	0	8	8	94	3	37
2020	CS-02	73	10	5	0	5	5	3	89	5	40
2020	CS-03	82	12	0	0	3	3	0	97	3	34
2019	CS	76	8	5	2	2	4	4	91	4	105
2019	CS-02	69	8	8	3	3	3	6	85	6	36
2019	CS-03	79	10	7	0	0	0	3	93	0	29
2019	CS-04	71	10	0	0	5	10	5	94	6	21

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	72	8	3	2	1	5	9	92	4	144
2020	CS-01	73	0	3	0	3	11	11	93	3	37
2020	CS-02	58	10	8	3	0	5	18	87	3	40
2020	CS-03	77	11	0	6	3	3	0	91	9	35
2019	CS	79	4	4	1	1	2	10	94	2	105
2019	CS-02	70	8	5	0	3	3	11	91	3	37
2019	CS-03	79	0	7	0	0	0	14	92	0	28
2019	CS-04	81	5	0	5	0	0	10	95	5	21

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	35	38	13	11	3	1	73	14	143
2020	CS-01	64	14	14	6	3	0	78	8	36
2020	CS-02	18	48	10	15	8	3	67	23	40
2020	CS-03	20	54	11	14	0	0	74	14	35
2019	CS	22	49	17	9	4	0	70	12	105
2019	CS-02	17	44	22	11	6	0	61	17	36
2019	CS-03	28	38	24	7	3	0	66	10	29
2019	CS-04	10	62	14	10	5	0	71	14	21
2018	CS	23	38	15	13	10	1	62	23	92
2018	CS-02	14	29	25	14	14	4	44	30	28
2018	CS-03	29	33	19	14	5	0	62	19	21
2018	CS-04	32	47	5	16	0	0	79	16	19
2017	CS	33	39	13	9	6	0	72	15	123
2017	CS-02	21	39	18	5	16	0	60	21	38
2017	CS-03	31	42	17	11	0	0	72	11	36
2017	CS-04	63	37	0	0	0	0	100	0	22
2014	CS	23	43	15	11	8	0	66	19	162
2014	CS-01	25	33	13	8	21	0	58	29	24
2014	CS-02	23	37	17	17	6	0	60	23	65
2014	CS-03	27	41	20	5	7	0	68	12	41
2014	CS-04	15	65	5	15	0	0	80	15	20
2014	CS-05	30	60	10	0	0	0	90	0	10

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	43	34	13	6	3	1	1	78	9	143
2020	CS-01	67	19	8	0	3	3	0	89	3	36
2020	CS-02	25	38	20	10	5	0	3	64	15	40
2020	CS-03	34	46	6	11	3	0	0	80	14	35
2019	CS	28	42	15	7	8	0	0	71	14	106
2019	CS-02	19	38	14	14	16	0	0	57	30	37
2019	CS-03	38	34	17	7	3	0	0	72	10	29
2019	CS-04	14	67	14	0	5	0	0	81	5	21
2018	CS	33	29	18	10	7	0	3	64	17	92
2018	CS-02	11	32	32	11	7	0	7	46	19	28
2018	CS-03	33	24	29	5	5	0	5	60	10	21
2018	CS-04	58	26	0	11	5	0	0	84	16	19
2017	CS	32	40	14	7	7	0	0	72	14	122
2017	CS-02	27	30	16	13	13	0	0	57	27	37
2017	CS-03	25	47	17	8	3	0	0	72	11	36
2017	CS-04	54	37	5	5	0	0	0	91	5	22
2014	CS	24	40	15	14	7	1	0	64	21	162
2014	CS-01	25	29	8	33	4	0	0	54	38	24
2014	CS-02	25	37	17	12	8	2	0	63	20	65
2014	CS-03	27	44	12	7	10	0	0	71	17	41
2014	CS-04	15	45	20	10	10	0	0	60	20	20
2014	CS-05	30	50	20	0	0	0	0	80	0	10

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	32	40	15	8	3	1	73	11	142
2020	CS-01	61	25	8	3	3	0	86	6	36
2020	CS-02	21	41	21	10	5	3	63	16	39
2020	CS-03	29	49	14	6	3	0	77	9	35
2019	CS	25	39	17	14	5	0	64	19	105
2019	CS-02	19	38	14	24	5	0	57	30	37
2019	CS-03	34	31	17	10	7	0	66	17	29
2019	CS-04	15	45	30	10	0	0	60	10	20
2018	CS	25	32	17	15	10	1	58	25	93
2018	CS-02	11	32	29	11	14	4	44	26	28
2018	CS-03	32	27	23	9	9	0	59	18	22
2018	CS-04	37	37	5	16	5	0	74	21	19
2017	CS	28	42	13	11	6	0	70	17	123
2017	CS-02	18	37	21	16	8	0	55	24	38
2017	CS-03	28	50	8	6	8	0	78	14	36
2017	CS-04	41	41	9	9	0	0	82	9	22
2014	CS	23	44	20	8	4	0	68	12	162
2014	CS-01	21	33	17	17	13	0	54	29	24
2014	CS-02	29	48	15	6	2	0	77	8	65
2014	CS-03	27	37	22	10	5	0	63	15	41
2014	CS-04	10	55	25	5	5	0	65	10	20
2014	CS-05	10	70	20	0	0	0	80	0	10

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	31	41	10	10	5	2	0	74	16	144
2020	CS-01	59	22	8	5	3	3	0	83	8	37
2020	CS-02	13	50	15	10	10	3	0	64	21	40
2020	CS-03	20	51	6	14	6	3	0	74	21	35
2019	CS	20	36	24	12	5	3	0	58	18	105
2019	CS-02	19	28	25	14	8	6	0	50	24	36
2019	CS-03	21	38	24	14	3	0	0	59	17	29
2019	CS-04	10	48	24	14	5	0	0	57	19	21
2018	CS	18	34	24	8	8	7	2	57	17	92
2018	CS-02	4	29	36	7	11	7	7	38	21	28
2018	CS-03	33	33	24	0	5	5	0	70	5	21
2018	CS-04	21	58	16	5	0	0	0	79	5	19
2017	CS	22	45	14	8	7	4	0	70	16	123
2017	CS-02	13	42	13	13	13	5	0	58	28	38
2017	CS-03	17	47	22	3	3	8	0	70	6	36
2017	CS-04	45	46	0	5	5	0	0	91	9	22

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	50	27	8	10	4	1	0	78	14	144
2020	CS-01	59	30	0	5	5	0	0	89	11	37
2020	CS-02	33	38	8	13	5	5	0	74	18	40
2020	CS-03	57	20	11	6	6	0	0	77	11	35
2019	CS	47	29	10	8	6	0	0	76	13	106
2019	CS-02	41	35	8	11	5	0	0	76	16	37
2019	CS-03	59	21	10	3	7	0	0	79	10	29
2019	CS-04	43	24	19	10	5	0	0	67	14	21
2018	CS	48	34	5	4	6	0	1	84	11	93
2018	CS-02	46	32	7	7	4	0	4	81	11	28
2018	CS-03	50	36	5	5	5	0	0	86	9	22
2018	CS-04	63	26	5	0	5	0	0	89	5	19
2017	CS	47	38	10	4	2	0	0	85	6	124
2017	CS-02	36	49	10	3	3	0	0	84	5	39
2017	CS-03	53	33	14	0	0	0	0	86	0	36
2017	CS-04	50	37	5	9	0	0	0	86	9	22
2014	CS	43	41	9	4	2	0	1	84	6	162
2014	CS-01	29	50	17	0	4	0	0	79	4	24
2014	CS-02	51	38	6	2	2	0	2	91	3	65
2014	CS-03	44	39	12	2	2	0	0	83	5	41
2014	CS-04	35	45	5	15	0	0	0	80	15	20
2014	CS-05	50	20	10	10	10	0	0	70	20	10

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	31	30	20	10	8	1	1	62	18	142
2020	CS-01	57	24	8	0	5	3	3	86	6	37
2020	CS-02	26	44	15	8	5	3	0	71	13	39
2020	CS-03	21	24	35	12	9	0	0	44	21	34
2019	CS	26	33	27	9	3	0	1	60	12	106
2019	CS-02	41	32	19	5	3	0	0	73	8	37
2019	CS-03	24	41	24	7	0	0	3	68	7	29
2019	CS-04	10	19	48	19	5	0	0	29	24	21
2018	CS	33	33	13	15	2	1	2	69	18	93
2018	CS-02	39	36	11	11	0	0	4	78	11	28
2018	CS-03	41	32	14	14	0	0	0	73	14	22
2018	CS-04	16	37	16	21	11	0	0	53	32	19
2017	CS	33	32	19	12	2	2	1	67	14	124
2017	CS-02	51	34	13	3	0	0	0	85	3	39
2017	CS-03	30	47	14	8	0	0	0	78	8	36
2017	CS-04	14	23	32	23	9	0	0	37	32	22
2014	CS	40	36	15	7	2	0	1	76	9	162
2014	CS-01	42	46	4	8	0	0	0	88	8	24
2014	CS-02	55	31	12	0	0	0	2	88	0	65
2014	CS-03	39	34	17	10	0	0	0	73	10	41
2014	CS-04	10	40	35	10	5	0	0	50	15	20
2014	CS-05	10	30	10	30	20	0	0	40	50	10

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	37	63	144
2020	CS-01	22	78	37
2020	CS-02	40	60	40
2020	CS-03	40	60	35

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	64	15	6	1	1	10	4	91	2	144
2020	CS-01	54	16	8	0	3	14	5	87	3	37
2020	CS-02	58	10	10	3	0	15	5	84	3	40
2020	CS-03	69	14	6	0	0	6	6	94	0	35

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	CS	18	43	39	144
2020	CS-01	11	38	51	37
2020	CS-02	13	53	35	40
2020	CS-03	23	34	43	35
2019	CS	31	31	38	106
2019	CS-02	24	32	43	37
2019	CS-03	28	34	38	29
2019	CS-04	48	19	33	21
2018	CS	30	28	42	93
2018	CS-02	32	21	46	28
2018	CS-03	18	36	45	22
2018	CS-04	21	42	37	19
2017	CS	20	39	40	124
2017	CS-02	20	43	36	39
2017	CS-03	19	36	44	36
2017	CS-04	14	50	37	22
2014	CS	24	44	32	162
2014	CS-01	33	42	25	24
2014	CS-02	17	55	28	65
2014	CS-03	29	37	34	41
2014	CS-04	20	25	55	20
2014	CS-05	40	40	20	10

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	CS	27	42	31	0	0	0	26
2019	CS	9	30	58	0	3	0	33
2019	CS-04	20	40	40	0	0	0	10
2018	CS	11	18	54	11	0	7	28
2017	CS	20	36	36	8	0	0	25
2014	CS	15	33	31	15	9999	5	39
2014	CS-02	27	18	36	18	9999	0	11
2014	CS-03	8	42	25	17	9999	8	12

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	44	39	6	4	5	1	0	84	9	143
2020	CS-01	69	17	6	3	3	3	0	89	6	36
2020	CS-02	35	43	3	8	10	3	0	79	18	40
2020	CS-03	26	57	9	3	6	0	0	83	9	35
2019	CS	41	37	16	2	4	0	0	78	6	105
2019	CS-02	30	46	14	5	5	0	0	76	11	37
2019	CS-03	38	28	28	0	7	0	0	66	7	29
2019	CS-04	45	35	20	0	0	0	0	80	0	20
2018	CS	34	41	10	8	5	1	1	77	13	92
2018	CS-02	25	32	18	14	4	4	4	62	19	28
2018	CS-03	33	43	14	0	10	0	0	76	10	21
2018	CS-04	37	58	5	0	0	0	0	95	0	19
2017	CS	34	43	11	6	5	1	0	78	11	123
2017	CS-02	28	49	13	3	8	0	0	77	10	39
2017	CS-03	25	44	17	8	3	3	0	71	11	36
2017	CS-04	41	50	5	5	0	0	0	91	5	22
2014	CS	38	41	10	7	4	0	0	78	12	162
2014	CS-01	29	33	13	17	8	0	0	63	25	24
2014	CS-02	49	40	8	3	0	0	0	89	3	65
2014	CS-03	24	37	15	12	12	0	0	61	24	41
2014	CS-04	25	65	5	5	0	0	0	90	5	20
2014	CS-05	60	40	0	0	0	0	0	100	0	10

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	32	40	15	8	3	2	0	73	12	144
2020	CS-01	68	14	8	5	3	3	0	83	8	37
2020	CS-02	18	50	15	10	5	3	0	69	15	40
2020	CS-03	20	49	14	11	3	3	0	71	15	35
2019	CS	22	36	20	15	6	2	0	59	21	106
2019	CS-02	19	35	19	16	5	5	0	57	23	37
2019	CS-03	17	38	17	21	7	0	0	55	28	29
2019	CS-04	19	38	24	14	5	0	0	57	19	21
2018	CS	15	42	18	12	5	5	1	62	19	92
2018	CS-02	11	43	18	7	4	14	4	65	13	28
2018	CS-03	19	29	29	14	5	5	0	50	20	21
2018	CS-04	16	58	11	11	5	0	0	74	16	19
2017	CS	19	56	15	6	3	0	0	75	10	124
2017	CS-02	15	54	20	5	5	0	0	69	10	39
2017	CS-03	11	58	19	8	3	0	0	70	11	36
2017	CS-04	27	59	9	5	0	0	0	86	5	22
2014	CS	27	48	14	4	4	4	0	78	8	162
2014	CS-01	25	33	21	4	8	8	0	64	14	24
2014	CS-02	32	43	15	2	3	5	0	79	5	65
2014	CS-03	24	59	12	2	2	0	0	83	5	41
2014	CS-04	10	60	5	15	5	5	0	74	21	20
2014	CS-05	50	40	0	10	0	0	0	90	10	10

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	15	30	32	13	6	3	1	20	47	142
2020	CS-01	6	8	33	28	17	6	3	48	15	36
2020	CS-02	10	36	33	10	5	5	0	16	49	39
2020	CS-03	17	29	46	9	0	0	0	9	46	35
2019	CS	16	42	32	6	4	1	0	10	58	106
2019	CS-02	16	38	32	8	3	3	0	11	56	37
2019	CS-03	17	41	34	3	3	0	0	7	59	29
2019	CS-04	24	48	19	5	5	0	0	10	71	21
2018	CS	18	30	39	6	4	1	1	11	49	93
2018	CS-02	14	32	39	4	7	0	4	11	48	28
2018	CS-03	9	41	41	5	5	0	0	9	50	22
2018	CS-04	37	16	42	5	0	0	0	5	53	19
2017	CS	9	35	39	11	3	1	2	15	45	124
2017	CS-02	10	31	38	15	0	3	3	16	43	39
2017	CS-03	11	39	36	6	6	0	3	11	52	36
2017	CS-04	9	41	32	9	9	0	0	19	50	22
2014	CS	12	31	35	17	3	0	2	20	44	162
2014	CS-01	8	38	29	17	0	0	8	18	50	24
2014	CS-02	8	28	32	23	8	0	2	31	36	65
2014	CS-03	20	27	39	12	0	0	2	13	48	41
2014	CS-04	20	45	30	5	0	0	0	5	65	20
2014	CS-05	0	30	50	20	0	0	0	20	30	10

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	13	20	25	26	9	6	1	38	35	142
2020	CS-01	6	0	8	44	28	11	3	84	6	36
2020	CS-02	18	20	28	23	5	8	0	30	41	40
2020	CS-03	20	23	34	20	0	3	0	21	44	35
2019	CS	26	29	25	14	4	1	1	18	57	106
2019	CS-02	24	30	24	14	5	0	3	19	56	37
2019	CS-03	34	24	28	7	3	3	0	11	61	29
2019	CS-04	33	29	14	19	5	0	0	24	62	21
2018	CS	27	29	29	9	4	0	1	13	57	92
2018	CS-02	18	32	39	4	4	0	4	7	52	28
2018	CS-03	24	29	19	19	10	0	0	29	52	21
2018	CS-04	37	32	32	0	0	0	0	0	68	19
2017	CS	12	24	38	13	8	2	2	22	38	123
2017	CS-02	10	18	44	13	8	5	3	22	30	39
2017	CS-03	11	37	29	14	6	0	3	21	50	35
2017	CS-04	9	18	54	9	9	0	0	19	27	22
2014	CS	20	28	22	19	4	3	4	25	51	162
2014	CS-01	17	29	13	17	8	8	8	30	55	24
2014	CS-02	18	20	20	28	6	3	5	37	42	65
2014	CS-03	22	32	22	20	0	2	2	21	56	41
2014	CS-04	25	40	35	0	0	0	0	0	65	20
2014	CS-05	0	40	40	10	10	0	0	20	40	10

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	15	24	32	15	8	5	2	24	42	144
2020	CS-01	8	5	30	27	16	8	5	50	16	37
2020	CS-02	15	23	28	13	10	10	3	26	43	40
2020	CS-03	14	49	34	3	0	0	0	3	63	35
2019	CS	23	29	30	10	3	3	2	14	54	106
2019	CS-02	24	38	14	11	3	5	5	15	70	37
2019	CS-03	28	31	31	7	3	0	0	10	59	29
2019	CS-04	24	19	43	10	5	0	0	14	43	21
2018	CS	29	29	26	10	1	3	1	11	61	92
2018	CS-02	25	29	25	14	0	4	4	15	58	28
2018	CS-03	14	45	27	9	0	5	0	10	62	22
2018	CS-04	39	28	22	11	0	0	0	11	67	18
2017	CS	24	32	29	8	3	2	1	12	58	123
2017	CS-02	23	26	36	8	3	5	0	11	51	39
2017	CS-03	26	34	29	6	3	0	3	9	62	35
2017	CS-04	18	45	23	9	5	0	0	14	63	22
2014	CS	30	25	26	10	2	3	2	14	59	162
2014	CS-01	21	29	29	8	0	8	4	10	57	24
2014	CS-02	22	20	25	20	6	5	3	28	45	65
2014	CS-03	29	37	27	5	0	0	2	5	68	41
2014	CS-04	65	25	10	0	0	0	0	0	90	20
2014	CS-05	30	10	60	0	0	0	0	0	40	10

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	10	23	25	19	17	3	2	38	35	144
2020	CS-01	3	5	3	32	43	5	8	88	9	37
2020	CS-02	5	25	25	23	15	8	0	41	32	40
2020	CS-03	14	26	46	11	3	0	0	14	40	35
2019	CS	12	25	29	25	7	0	2	32	38	106
2019	CS-02	5	35	19	32	5	0	3	39	42	37
2019	CS-03	14	21	38	17	7	0	3	25	36	29
2019	CS-04	29	24	43	5	0	0	0	5	52	21
2018	CS	15	16	42	15	11	0	1	26	32	93
2018	CS-02	4	21	25	25	21	0	4	48	26	28
2018	CS-03	14	23	45	14	5	0	0	18	36	22
2018	CS-04	32	5	53	5	5	0	0	11	37	19
2017	CS	10	22	37	20	10	1	0	31	32	124
2017	CS-02	5	20	39	23	13	0	0	36	26	39
2017	CS-03	8	22	47	17	6	0	0	22	30	36
2017	CS-04	18	23	32	19	9	0	0	28	41	22
2014	CS	13	17	34	24	8	2	3	33	31	160
2014	CS-01	0	4	65	17	4	4	4	24	5	23
2014	CS-02	6	19	30	28	13	2	3	43	26	64
2014	CS-03	17	12	24	34	7	2	2	44	31	41
2014	CS-04	30	30	35	5	0	0	0	5	60	20
2014	CS-05	20	30	30	20	0	0	0	20	50	10

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	30	18	27	12	9	2	1	22	50	142
2020	CS-01	6	3	33	22	28	3	6	55	9	36
2020	CS-02	31	15	28	18	3	5	0	22	49	39
2020	CS-03	40	29	26	6	0	0	0	6	69	35
2019	CS	31	33	25	4	6	1	1	10	65	106
2019	CS-02	24	35	27	3	8	0	3	11	61	37
2019	CS-03	45	28	14	10	3	0	0	14	72	29
2019	CS-04	43	29	29	0	0	0	0	0	71	21
2018	CS	33	25	29	9	3	0	1	12	59	93
2018	CS-02	21	21	32	18	4	0	4	22	44	28
2018	CS-03	32	32	23	9	5	0	0	14	64	22
2018	CS-04	47	32	21	0	0	0	0	0	79	19
2017	CS	25	27	34	11	2	0	1	14	52	124
2017	CS-02	26	23	36	13	3	0	0	15	49	39
2017	CS-03	22	30	36	8	3	0	0	11	53	36
2017	CS-04	32	27	37	0	5	0	0	5	59	22
2014	CS	24	29	27	10	7	1	2	18	54	162
2014	CS-01	25	21	38	8	4	4	0	13	48	24
2014	CS-02	11	29	31	15	11	0	3	27	41	65
2014	CS-03	37	24	22	7	7	0	2	15	63	41
2014	CS-04	35	40	20	5	0	0	0	5	75	20
2014	CS-05	30	50	10	0	10	0	0	10	80	10

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	12	14	31	22	13	6	2	38	28	142
2020	CS-01	3	0	17	25	33	17	6	75	4	36
2020	CS-02	10	18	28	28	10	5	3	41	30	40
2020	CS-03	21	18	38	24	0	0	0	24	38	34
2019	CS	19	19	32	20	8	2	1	28	39	106
2019	CS-02	14	19	32	19	11	3	3	31	34	37
2019	CS-03	34	14	28	14	10	0	0	24	48	29
2019	CS-04	19	24	38	19	0	0	0	19	43	21
2018	CS	14	23	28	26	6	2	1	33	38	93
2018	CS-02	4	25	32	25	7	4	4	35	31	28
2018	CS-03	9	32	27	23	9	0	0	32	41	22
2018	CS-04	21	26	32	21	0	0	0	21	47	19
2017	CS	11	13	35	26	7	6	2	36	26	124
2017	CS-02	10	15	23	26	10	10	5	42	30	39
2017	CS-03	9	11	47	25	6	3	0	31	20	36
2017	CS-04	5	18	46	32	0	0	0	32	23	22
2014	CS	6	13	30	26	17	4	3	47	21	161
2014	CS-01	8	8	33	21	17	4	8	43	19	24
2014	CS-02	3	14	20	38	17	5	3	59	19	64
2014	CS-03	12	5	34	22	20	5	2	45	18	41
2014	CS-04	5	15	50	15	15	0	0	30	20	20
2014	CS-05	0	50	20	10	20	0	0	30	50	10

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	15	18	35	15	10	4	2	27	35	144
2020	CS-01	5	0	24	30	27	8	5	66	6	37
2020	CS-02	23	15	33	13	10	8	0	24	41	40
2020	CS-03	14	34	46	3	0	0	3	3	50	35
2019	CS	24	19	37	13	3	5	0	17	45	106
2019	CS-02	27	14	30	19	5	5	0	26	43	37
2019	CS-03	34	21	31	7	3	3	0	11	57	29
2019	CS-04	19	29	43	5	0	5	0	5	50	21
2018	CS	23	20	38	15	1	2	1	17	44	93
2018	CS-02	18	29	25	18	4	4	4	23	50	28
2018	CS-03	9	27	45	14	0	5	0	14	38	22
2018	CS-04	32	11	42	16	0	0	0	16	42	19
2017	CS	14	27	41	10	6	0	2	16	42	124
2017	CS-02	18	13	54	8	3	0	5	11	33	39
2017	CS-03	11	36	36	8	6	0	3	14	48	36
2017	CS-04	9	32	36	14	9	0	0	23	41	22
2014	CS	17	29	32	14	3	3	2	18	48	161
2014	CS-01	17	33	21	21	0	4	4	23	55	24
2014	CS-02	14	14	42	19	6	3	2	26	30	64
2014	CS-03	20	37	32	5	2	2	2	8	59	41
2014	CS-04	25	40	20	10	0	5	0	11	68	20
2014	CS-05	10	40	30	20	0	0	0	20	50	10

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	2	8	39	37	10	3	1	49	10	143
2020	CS-01	0	6	25	39	19	8	3	66	6	36
2020	CS-02	5	20	33	30	8	3	3	39	26	40
2020	CS-03	3	3	60	34	0	0	0	34	6	35
2019	CS	10	16	42	22	8	0	1	30	27	106
2019	CS-02	19	16	38	22	3	0	3	25	36	37
2019	CS-03	10	21	34	14	21	0	0	34	31	29
2019	CS-04	5	10	57	29	0	0	0	29	14	21

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	21	26	23	17	10	3	48	28	144
2020	CS-01	51	27	5	3	8	5	83	11	37
2020	CS-02	13	25	25	13	18	8	41	32	40
2020	CS-03	9	34	31	14	11	0	43	26	35
2019	CS	13	11	26	32	17	2	24	50	104
2019	CS-02	14	8	24	24	27	3	22	53	37
2019	CS-03	7	21	21	31	17	3	29	50	29
2019	CS-04	5	0	30	60	5	0	5	65	20

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	57	27	6	4	1	5	0	88	6	143
2020	CS-01	70	19	3	3	3	3	0	92	6	37
2020	CS-02	53	30	10	0	3	5	0	87	3	40
2020	CS-03	47	41	6	0	0	6	0	94	0	34
2019	CS	47	35	8	6	1	2	1	84	7	106
2019	CS-02	35	41	8	11	0	3	3	80	11	37
2019	CS-03	69	17	10	0	0	3	0	89	0	29
2019	CS-04	43	48	10	0	0	0	0	90	0	21
2018	CS	45	33	6	5	6	2	1	81	12	93
2018	CS-02	32	46	7	0	7	4	4	85	8	28
2018	CS-03	41	41	14	5	0	0	0	82	5	22
2018	CS-04	63	26	0	11	0	0	0	89	11	19
2017	CS	49	34	9	6	0	2	1	85	6	124
2017	CS-02	49	18	10	15	0	5	3	72	17	39
2017	CS-03	45	42	11	3	0	0	0	86	3	36
2017	CS-04	63	32	5	0	0	0	0	95	0	22
2014	CS	50	33	6	8	2	1	1	84	10	162
2014	CS-01	54	21	4	17	4	0	0	75	21	24
2014	CS-02	52	29	6	9	0	2	2	84	10	65
2014	CS-03	54	32	7	0	5	0	2	88	5	41
2014	CS-04	40	50	0	10	0	0	0	90	10	20
2014	CS-05	30	60	0	10	0	0	0	90	10	10

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	64	29	3	2	1	1	0	94	4	143
2020	CS-01	84	11	5	0	0	0	0	95	0	37
2020	CS-02	62	31	0	3	3	3	0	95	5	39
2020	CS-03	57	37	3	0	3	0	0	94	3	35
2019	CS	62	24	7	5	2	1	0	87	7	106
2019	CS-02	62	27	5	0	3	3	0	92	3	37
2019	CS-03	76	7	14	3	0	0	0	83	3	29
2019	CS-04	52	29	5	14	0	0	0	81	14	21
2018	CS	47	34	9	4	3	1	1	84	8	93
2018	CS-02	32	50	7	4	0	4	4	88	4	28
2018	CS-03	55	27	18	0	0	0	0	82	0	22
2018	CS-04	63	32	5	0	0	0	0	95	0	19
2017	CS	46	41	9	2	1	1	0	89	2	123
2017	CS-02	43	38	10	3	3	3	0	84	5	39
2017	CS-03	36	53	8	3	0	0	0	89	3	36
2017	CS-04	36	59	5	0	0	0	0	95	0	22
2014	CS	44	37	9	9	1	0	0	81	10	162
2014	CS-01	42	42	4	13	0	0	0	83	13	24
2014	CS-02	51	34	6	8	2	0	0	85	9	65
2014	CS-03	46	32	15	5	2	0	0	78	7	41
2014	CS-04	35	50	5	10	0	0	0	85	10	20
2014	CS-05	20	40	10	30	0	0	0	60	30	10

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	50	34	7	3	2	3	0	87	6	143
2020	CS-01	70	22	0	0	3	5	0	97	3	37
2020	CS-02	45	35	5	5	3	8	0	86	8	40
2020	CS-03	41	38	15	3	3	0	0	79	6	34
2019	CS	46	41	5	5	1	3	0	89	6	106
2019	CS-02	35	46	5	5	0	8	0	88	6	37
2019	CS-03	55	28	7	7	3	0	0	83	10	29
2019	CS-04	38	62	0	0	0	0	0	100	0	21
2018	CS	38	41	13	3	1	3	1	82	4	93
2018	CS-02	25	39	18	4	4	7	4	72	8	28
2018	CS-03	41	45	14	0	0	0	0	86	0	22
2018	CS-04	42	47	11	0	0	0	0	89	0	19

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	49	32	9	3	3	4	0	85	6	143
2020	CS-01	70	22	3	0	5	0	0	92	5	37
2020	CS-02	35	35	10	5	5	10	0	78	11	40
2020	CS-03	38	35	18	3	0	6	0	78	3	34
2019	CS	39	42	11	3	0	5	0	85	3	106
2019	CS-02	41	32	11	5	0	11	0	82	6	37
2019	CS-03	41	41	10	3	0	3	0	86	4	29
2019	CS-04	24	62	14	0	0	0	0	86	0	21
2018	CS	44	40	7	3	1	4	1	88	5	91
2018	CS-02	26	56	4	0	0	11	4	96	0	27
2018	CS-03	48	33	10	5	0	5	0	85	5	21
2018	CS-04	63	32	0	5	0	0	0	95	5	19
2017	CS	43	42	9	2	0	4	0	88	3	124
2017	CS-02	41	41	10	3	0	5	0	86	3	39
2017	CS-03	36	45	14	3	0	3	0	83	3	36
2017	CS-04	54	46	0	0	0	0	0	100	0	22
2014	CS	51	38	7	1	1	2	0	92	1	162
2014	CS-01	38	46	8	0	0	8	0	91	0	24
2014	CS-02	58	34	3	2	2	2	0	94	3	65
2014	CS-03	46	39	12	0	0	2	0	88	0	41
2014	CS-04	55	40	5	0	0	0	0	95	0	20
2014	CS-05	50	50	0	0	0	0	0	100	0	10

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	49	27	11	1	2	10	0	84	3	143
2020	CS-01	59	11	11	0	3	16	0	84	3	37
2020	CS-02	44	31	5	3	5	13	0	85	9	39
2020	CS-03	43	34	17	0	0	6	0	82	0	35
2019	CS	41	37	15	2	0	6	0	82	2	106
2019	CS-02	38	27	16	3	0	16	0	77	3	37
2019	CS-03	45	34	21	0	0	0	0	79	0	29
2019	CS-04	24	62	10	5	0	0	0	86	5	21
2018	CS	36	36	15	2	0	10	1	80	2	92
2018	CS-02	21	46	11	0	0	18	4	86	0	28
2018	CS-03	38	19	33	0	0	10	0	63	0	21
2018	CS-04	47	47	5	0	0	0	0	95	0	19
2017	CS	38	49	7	2	1	4	0	90	3	124
2017	CS-02	41	41	10	3	0	5	0	87	3	39
2017	CS-03	30	53	8	0	0	8	0	91	0	36
2017	CS-04	45	55	0	0	0	0	0	100	0	22
2014	CS	56	32	8	2	1	2	0	89	3	162
2014	CS-01	46	42	4	4	0	4	0	91	4	24
2014	CS-02	55	37	5	2	0	2	0	94	2	65
2014	CS-03	54	27	15	0	2	2	0	83	3	41
2014	CS-04	65	25	5	5	0	0	0	90	5	20
2014	CS-05	70	20	10	0	0	0	0	90	0	10

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	58	24	10	3	5	0	0	82	8	144
2020	CS-01	84	11	0	0	5	0	0	95	5	37
2020	CS-02	48	33	8	5	8	0	0	80	13	40
2020	CS-03	49	29	11	6	6	0	0	77	11	35
2019	CS	37	39	15	5	4	0	1	76	9	106
2019	CS-02	32	38	16	5	5	0	3	72	11	37
2019	CS-03	38	28	21	10	3	0	0	66	14	29
2019	CS-04	29	52	14	0	5	0	0	81	5	21
2018	CS	42	32	14	10	0	1	1	76	10	92
2018	CS-02	21	43	21	7	0	4	4	69	8	28
2018	CS-03	52	33	10	5	0	0	0	86	5	21
2018	CS-04	53	21	21	5	0	0	0	74	5	19
2017	CS	48	40	6	6	1	0	0	88	6	124
2017	CS-02	41	39	8	10	3	0	0	80	13	39
2017	CS-03	44	42	8	6	0	0	0	86	6	36
2017	CS-04	63	37	0	0	0	0	0	100	0	22
2014	CS	52	35	10	2	1	0	0	87	3	162
2014	CS-01	42	38	17	0	4	0	0	79	4	24
2014	CS-02	58	35	5	2	0	0	0	94	2	65
2014	CS-03	44	37	17	0	2	0	0	80	2	41
2014	CS-04	50	35	10	5	0	0	0	85	5	20
2014	CS-05	80	20	0	0	0	0	0	100	0	10

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	59	20	9	1	1	8	1	88	2	144
2020	CS-01	73	14	3	0	3	5	3	94	3	37
2020	CS-02	48	23	8	0	3	18	3	88	3	40
2020	CS-03	54	26	17	0	0	3	0	82	0	35

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	43	24	15	1	3	12	1	78	5	143
2020	CS-01	54	11	14	0	5	14	3	77	6	37
2020	CS-02	38	33	5	0	5	20	0	88	6	40
2020	CS-03	43	31	20	0	0	6	0	79	0	35

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	53	24	11	1	3	6	1	83	5	143
2020	CS-01	67	22	3	0	6	3	0	91	6	36
2020	CS-02	50	23	13	3	5	5	3	78	8	40
2020	CS-03	34	23	26	3	0	14	0	67	3	35

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	34	28	15	6	2	12	3	73	9	144
2020	CS-01	49	22	11	0	3	14	3	84	3	37
2020	CS-02	28	23	18	3	3	20	8	69	7	40
2020	CS-03	31	37	17	9	0	6	0	73	9	35
2019	CS	34	30	21	3	2	4	6	72	5	105
2019	CS-02	32	35	22	0	0	5	5	76	0	37
2019	CS-03	36	29	21	4	0	4	7	72	4	28
2019	CS-04	29	29	33	0	5	0	5	60	5	21
2018	CS	31	27	18	5	5	9	4	67	12	93
2018	CS-02	25	21	25	4	7	11	7	57	13	28
2018	CS-03	23	41	18	5	5	5	5	70	10	22
2018	CS-04	53	21	11	5	0	11	0	82	6	19
2017	CS	30	31	23	3	1	8	4	69	5	124
2017	CS-02	28	28	23	0	0	16	5	71	0	39
2017	CS-03	22	33	28	6	3	3	6	60	9	36
2017	CS-04	50	28	14	9	0	0	0	77	9	22
2014	CS	33	30	19	5	4	4	5	69	10	162
2014	CS-01	21	33	21	4	8	0	13	62	14	24
2014	CS-02	42	23	23	5	0	5	3	70	5	65
2014	CS-03	32	24	22	10	2	2	7	62	14	41
2014	CS-04	40	35	10	0	5	10	0	83	6	20
2014	CS-05	0	90	0	0	10	0	0	90	10	10

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	44	32	13	4	3	3	1	79	8	144
2020	CS-01	54	24	8	0	5	5	3	85	6	37
2020	CS-02	23	38	23	8	5	5	0	63	13	40
2020	CS-03	43	34	11	6	3	3	0	79	9	35
2019	CS	28	45	15	7	2	2	1	76	9	106
2019	CS-02	27	38	22	5	0	5	3	71	6	37
2019	CS-03	14	55	21	10	0	0	0	69	10	29
2019	CS-04	33	52	5	0	10	0	0	86	10	21
2018	CS	28	42	13	7	4	3	2	75	11	92
2018	CS-02	11	39	18	11	4	11	7	61	17	28
2018	CS-03	33	38	19	5	5	0	0	71	10	21
2018	CS-04	47	42	5	0	5	0	0	89	5	19
2017	CS	37	46	6	3	4	3	0	87	8	123
2017	CS-02	18	56	13	8	3	3	0	76	10	39
2017	CS-03	42	56	0	0	0	3	0	100	0	36
2017	CS-04	63	37	0	0	0	0	0	100	0	22
2014	CS	36	36	13	9	4	1	1	73	13	162
2014	CS-01	29	29	8	17	13	0	4	61	30	24
2014	CS-02	29	45	17	5	2	2	2	76	6	65
2014	CS-03	32	34	15	12	5	2	0	68	18	41
2014	CS-04	45	35	5	15	0	0	0	80	15	20
2014	CS-05	90	10	0	0	0	0	0	100	0	10

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	39	38	13	2	3	5	0	80	6	144
2020	CS-01	62	24	5	0	0	8	0	94	0	37
2020	CS-02	25	33	20	5	10	8	0	62	16	40
2020	CS-03	31	49	14	3	0	3	0	82	3	35
2019	CS	33	37	18	6	4	2	1	72	10	106
2019	CS-02	24	35	24	3	5	5	3	65	9	37
2019	CS-03	34	38	10	14	3	0	0	72	17	29
2019	CS-04	38	33	19	5	5	0	0	71	10	21
2018	CS	36	33	18	4	4	3	1	72	9	91
2018	CS-02	18	43	21	4	4	7	4	68	8	28
2018	CS-03	50	30	20	0	0	0	0	80	0	20
2018	CS-04	47	32	11	5	5	0	0	79	11	19

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	34	20	13	12	8	11	1	62	23	143
2020	CS-01	62	5	5	0	3	22	3	89	4	37
2020	CS-02	21	26	15	13	8	18	0	56	25	39
2020	CS-03	29	23	17	14	14	3	0	53	29	35
2019	CS	18	31	20	12	10	7	2	54	25	106
2019	CS-02	19	32	16	11	8	11	3	59	22	37
2019	CS-03	21	38	14	10	10	3	3	63	22	29
2019	CS-04	5	29	24	19	19	5	0	35	40	21
2018	CS	21	25	18	17	11	5	2	49	31	92
2018	CS-02	7	21	25	18	11	11	7	35	35	28
2018	CS-03	29	29	19	10	5	10	0	63	16	21
2018	CS-04	32	32	16	11	11	0	0	63	21	19
2017	CS	16	32	25	12	7	7	1	52	20	123
2017	CS-02	10	38	18	18	0	13	3	58	21	39
2017	CS-03	17	30	22	19	6	6	0	50	27	36
2017	CS-04	32	32	27	0	5	5	0	67	5	22
2014	CS	17	27	21	19	8	7	1	48	30	162
2014	CS-01	13	17	17	25	25	4	0	30	52	24
2014	CS-02	20	31	22	15	3	9	0	56	20	65
2014	CS-03	17	24	27	15	7	10	0	46	24	41
2014	CS-04	10	35	10	30	10	5	0	47	42	20
2014	CS-05	20	20	30	20	0	0	10	44	22	10

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	47	40	4	6	3	86	10	144
2020	CS-01	51	35	5	3	5	86	8	37
2020	CS-02	40	40	5	10	5	80	15	40
2020	CS-03	43	43	3	9	3	86	11	35

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	43	39	9	6	1	1	83	8	143
2020	CS-01	51	30	14	3	0	3	83	3	37
2020	CS-02	33	48	13	3	5	0	80	8	40
2020	CS-03	46	40	6	9	0	0	86	9	35
2019	CS	46	37	6	8	4	0	83	11	106
2019	CS-02	41	41	8	8	3	0	81	11	37
2019	CS-03	48	24	7	10	10	0	72	21	29
2019	CS-04	43	48	0	10	0	0	90	10	21
2017	CS	45	46	4	4	2	0	90	6	123
2017	CS-02	34	53	5	8	0	0	87	8	38
2017	CS-03	39	56	3	3	0	0	94	3	36
2017	CS-04	54	41	5	0	0	0	95	0	22
2014	CS	49	37	3	9	2	0	86	11	162
2014	CS-01	33	29	8	25	4	0	63	29	24
2014	CS-02	49	38	3	6	3	0	88	9	65
2014	CS-03	56	34	2	7	0	0	90	7	41
2014	CS-04	50	45	0	0	5	0	95	5	20
2014	CS-05	50	40	0	10	0	0	90	10	10

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	49	28	12	7	2	1	1	79	9	144
2020	CS-01	65	8	22	3	3	0	0	73	5	37
2020	CS-02	33	40	10	13	5	0	0	73	18	40
2020	CS-03	46	34	9	6	0	3	3	85	6	35
2019	CS	43	40	11	5	0	1	0	84	5	106
2019	CS-02	32	43	16	5	0	3	0	78	6	37
2019	CS-03	38	41	14	7	0	0	0	79	7	29
2019	CS-04	48	43	10	0	0	0	0	90	0	21
2017	CS	40	50	8	1	1	0	0	90	2	124
2017	CS-02	33	51	13	3	0	0	0	84	3	39
2017	CS-03	47	47	6	0	0	0	0	94	0	36
2017	CS-04	41	55	5	0	0	0	0	95	0	22
2014	CS	42	43	9	4	1	1	0	86	5	162
2014	CS-01	29	54	8	4	0	4	0	87	4	24
2014	CS-02	40	48	9	2	2	0	0	88	3	65
2014	CS-03	46	32	15	7	0	0	0	78	7	41
2014	CS-04	40	50	5	5	0	0	0	90	5	20
2014	CS-05	70	20	0	10	0	0	0	90	10	10

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	75	13	7	3	1	0	1	89	4	142
2020	CS-01	86	6	3	0	3	0	3	94	3	36
2020	CS-02	60	23	10	8	0	0	0	83	8	40
2020	CS-03	74	12	9	3	0	0	3	88	3	34
2017	CS	60	28	6	2	1	2	1	91	3	124
2017	CS-02	51	36	5	3	0	5	0	92	3	39
2017	CS-03	50	33	8	0	3	3	3	88	3	36
2017	CS-04	77	19	0	5	0	0	0	95	5	22
2014	CS	67	25	4	3	1	0	0	91	4	162
2014	CS-01	50	38	4	8	0	0	0	88	8	24
2014	CS-02	71	23	2	3	2	0	0	94	5	65
2014	CS-03	66	22	7	2	2	0	0	88	5	41
2014	CS-04	70	25	5	0	0	0	0	95	0	20
2014	CS-05	80	20	0	0	0	0	0	100	0	10

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	44	29	13	6	1	7	78	7	144
2020	CS-01	68	11	3	0	3	16	94	3	37
2020	CS-02	38	43	5	8	0	8	86	8	40
2020	CS-03	34	31	20	11	0	3	68	12	35
2019	CS	31	32	17	12	2	6	67	15	106
2019	CS-02	41	22	14	14	3	8	68	18	37
2019	CS-03	24	34	17	14	0	10	65	15	29
2019	CS-04	14	48	24	10	5	0	62	14	21

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	6	94	144
2019	CS	8	92	106
2019	CS-01	0	100	10
2018	CS	6	94	93
2018	CS-02	0	100	28
2018	CS-03	0	100	22

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	28	10	17	6	4	27	8	59	15	144
2020	CS-01	46	0	5	0	3	32	14	85	5	37
2020	CS-02	18	13	15	0	5	45	5	60	10	40
2020	CS-03	23	11	26	17	3	11	9	43	25	35
2019	CS	21	10	25	10	5	21	8	44	21	106
2019	CS-02	19	11	16	11	3	24	16	50	23	37
2019	CS-03	24	14	28	7	7	17	3	48	17	29
2019	CS-04	14	5	38	19	5	19	0	24	29	21
2018	CS	19	15	24	4	3	29	5	52	11	93
2018	CS-02	11	14	21	0	4	36	14	50	7	28
2018	CS-03	18	14	27	0	0	36	5	54	0	22
2018	CS-04	37	16	32	5	5	5	0	56	11	19
2017	CS	22	29	15	2	2	27	4	73	6	124
2017	CS-02	23	26	13	3	0	28	8	76	4	39
2017	CS-03	19	30	14	0	3	30	3	75	4	36
2017	CS-04	23	37	23	0	5	14	0	69	5	22
2014	CS	19	19	27	4	2	22	8	53	9	162
2014	CS-01	13	25	13	4	8	29	8	60	20	24
2014	CS-02	23	15	22	5	0	25	11	60	7	65
2014	CS-03	22	17	37	2	2	12	7	48	6	41
2014	CS-04	10	20	40	0	0	30	0	43	0	20
2014	CS-05	10	30	20	10	10	10	10	50	25	10

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	43	28	12	3	4	9	1	79	8	144
2020	CS-01	70	3	5	0	3	19	0	90	3	37
2020	CS-02	33	40	8	0	8	13	0	83	9	40
2020	CS-03	37	29	20	9	3	3	0	68	12	35
2019	CS	31	34	16	6	4	8	2	72	10	106
2019	CS-02	30	30	14	0	5	19	3	76	7	37
2019	CS-03	34	38	21	7	0	0	0	72	7	29
2019	CS-04	19	33	19	19	5	5	0	55	25	21
2018	CS	27	37	18	3	1	13	1	74	5	93
2018	CS-02	14	36	18	4	0	25	4	70	5	28
2018	CS-03	32	32	32	0	0	5	0	67	0	22
2018	CS-04	37	42	11	5	0	5	0	83	6	19
2017	CS	33	40	15	2	1	9	0	81	3	124
2017	CS-02	36	28	23	0	0	13	0	74	0	39
2017	CS-03	28	47	17	0	0	8	0	82	0	36
2017	CS-04	36	46	5	9	0	5	0	86	9	22
2014	CS	29	33	19	2	2	14	1	73	5	162
2014	CS-01	17	33	21	0	4	25	0	67	6	24
2014	CS-02	37	25	18	5	0	15	0	73	5	65
2014	CS-03	27	39	20	0	5	7	2	73	5	41
2014	CS-04	30	40	20	0	0	10	0	78	0	20
2014	CS-05	20	50	10	0	10	10	0	78	11	10

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	6	94	143
2019	CS	6	94	106
2019	CS-01	0	100	10
2019	CS-03	0	100	29

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	31	13	17	1	2	31	6	69	4	144
2020	CS-01	51	0	5	0	3	32	8	86	5	37
2020	CS-02	20	20	10	0	5	43	3	73	9	40
2020	CS-03	26	23	23	3	0	20	6	65	4	35
2019	CS	22	13	27	0	1	26	10	55	1	106
2019	CS-02	19	11	14	0	0	41	16	69	0	37
2019	CS-03	31	17	31	0	0	14	7	61	0	29
2019	CS-04	19	10	38	0	5	24	5	40	7	21
2018	CS	22	11	23	5	1	34	4	53	11	93
2018	CS-02	7	14	21	7	0	39	11	43	14	28
2018	CS-03	23	9	27	0	0	41	0	54	0	22
2018	CS-04	42	16	21	5	5	11	0	65	12	19
2017	CS	23	23	18	3	2	28	4	66	7	124
2017	CS-02	20	20	15	3	0	34	8	70	4	39
2017	CS-03	19	25	22	3	3	28	0	62	8	36
2017	CS-04	36	23	23	5	0	14	0	69	5	22
2014	CS	19	22	25	2	0	28	4	61	3	162
2014	CS-01	17	21	21	0	0	38	4	64	0	24
2014	CS-02	23	23	18	3	0	28	5	68	5	65
2014	CS-03	15	20	37	0	0	22	7	48	0	41
2014	CS-04	15	15	25	5	0	40	0	50	8	20
2014	CS-05	30	40	20	0	0	10	0	78	0	10

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	46	26	13	1	2	10	1	82	4	143
2020	CS-01	70	8	0	0	3	16	3	97	3	37
2020	CS-02	38	35	10	0	5	13	0	83	6	40
2020	CS-03	40	29	20	3	0	9	0	75	3	35
2019	CS	36	30	15	1	0	15	3	80	1	106
2019	CS-02	30	27	5	0	0	32	5	91	0	37
2019	CS-03	45	28	24	0	0	3	0	75	0	29
2019	CS-04	24	43	19	5	0	10	0	74	5	21
2018	CS	31	32	19	4	0	12	1	73	5	93
2018	CS-02	14	39	14	7	0	21	4	71	10	28
2018	CS-03	32	27	36	0	0	5	0	62	0	22
2018	CS-04	47	37	5	5	0	5	0	89	6	19
2017	CS	37	35	14	3	2	9	0	79	5	124
2017	CS-02	43	28	13	3	0	13	0	82	3	39
2017	CS-03	30	39	19	3	3	6	0	74	6	36
2017	CS-04	41	37	18	0	0	5	0	81	0	22
2014	CS	33	37	16	1	0	12	1	81	1	161
2014	CS-01	17	48	9	0	0	26	0	88	0	23
2014	CS-02	38	32	14	2	0	12	2	82	2	65
2014	CS-03	29	41	22	0	0	7	0	76	0	41
2014	CS-04	40	30	15	5	0	10	0	78	6	20
2014	CS-05	40	40	10	0	0	10	0	89	0	10

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	13	87	142
2020	CS-01	20	80	35
2020	CS-02	13	88	40
2020	CS-03	11	89	35

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	11	89	142
2020	CS-01	6	94	35
2020	CS-02	15	85	40
2020	CS-03	11	89	35
2019	CS	16	84	106
2019	CS-02	22	78	37
2019	CS-03	14	86	29
2019	CS-04	14	86	21
2017	CS	11	89	124
2017	CS-02	13	87	39
2017	CS-03	19	81	36
2017	CS-04	0	100	22
2014	CS	12	88	161
2014	CS-02	11	89	64
2014	CS-03	12	88	41

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	40	60	15

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	80	20	15
2019	CS	76	24	17
2017	CS	71	29	14
2014	CS	70	30	20

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	33	42	17	8	75	8	12
2019	CS	62	31	0	8	92	8	13
2017	CS	70	30	0	0	100	0	10
2014	CS	71	21	7	0	93	0	14

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	50	32	8	3	1	2	3	87	4	143
2020	CS-01	57	32	3	0	3	0	5	94	3	37
2020	CS-02	38	43	8	5	0	5	3	86	5	40
2020	CS-03	57	29	9	0	3	0	3	88	3	35

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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	45	30	12	6	4	3	78	10	143
2020	CS-01	67	17	8	0	3	6	88	3	36
2020	CS-02	43	28	15	3	8	5	74	11	40
2020	CS-03	31	43	9	14	3	0	74	17	35

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	41	39	7	7	1	4	1	84	9	144
2020	CS-01	65	22	5	0	3	3	3	91	3	37
2020	CS-02	33	38	8	10	3	10	0	78	14	40
2020	CS-03	29	51	6	11	0	3	0	82	12	35

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	40	38	8	6	3	4	1	82	9	144
2020	CS-01	59	24	5	0	3	5	3	91	3	37
2020	CS-02	30	35	15	5	8	8	0	70	14	40
2020	CS-03	34	43	6	11	3	3	0	79	15	35

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	35	37	13	8	1	4	1	76	10	142
2020	CS-01	54	24	8	3	3	5	3	85	6	37
2020	CS-02	30	30	15	15	3	8	0	65	19	40
2020	CS-03	23	49	14	11	0	3	0	74	12	35

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	48	31	10	4	1	4	2	84	5	144
2020	CS-01	65	19	5	3	0	3	5	91	3	37
2020	CS-02	30	38	18	5	0	10	0	75	6	40
2020	CS-03	40	40	11	3	3	3	0	82	6	35

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	72	17	4	1	5	2	95	1	144
2020	CS-01	81	11	0	0	5	3	100	0	37
2020	CS-02	68	20	5	0	8	0	95	0	40
2020	CS-03	57	23	11	0	6	3	88	0	35

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	53	31	6	2	1	6	90	3	144
2020	CS-01	57	19	8	0	0	16	90	0	37
2020	CS-02	43	43	5	3	3	5	89	5	40
2020	CS-03	40	46	9	3	0	3	88	3	35

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	53	29	8	4	4	1	83	8	144
2020	CS-01	68	24	3	3	3	0	92	5	37
2020	CS-02	53	28	8	0	10	3	82	10	40
2020	CS-03	46	34	9	9	3	0	80	11	35

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	54	31	8	2	3	1	89	2	143
2020	CS-01	61	22	11	0	6	0	88	0	36
2020	CS-02	48	30	15	3	3	3	82	3	40
2020	CS-03	46	43	6	0	6	0	94	0	35

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	96	4	48
2020	CS-03	91	9	23

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	26	35	11	24	4	0	0	61	28	46
2020	CS-03	29	38	10	14	10	0	0	67	24	21

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	48	33	13	1	1	5	0	85	1	143
2020	CS-01	57	19	16	0	0	8	0	82	0	37
2020	CS-02	40	40	10	3	3	5	0	84	5	40
2020	CS-03	41	41	15	0	0	3	0	85	0	34
2019	CS	34	40	12	5	3	6	0	79	8	105
2019	CS-02	30	32	14	5	5	14	0	72	13	37
2019	CS-03	41	28	21	7	0	3	0	71	7	29
2019	CS-04	29	57	10	0	5	0	0	86	5	21
2018	CS	28	44	15	6	1	4	1	76	8	93
2018	CS-02	14	46	14	7	4	11	4	71	13	28
2018	CS-03	27	27	27	14	0	5	0	57	14	22
2018	CS-04	42	53	5	0	0	0	0	95	0	19
2017	CS	19	53	14	6	2	6	0	77	8	124
2017	CS-02	15	51	18	5	0	10	0	74	6	39
2017	CS-03	17	53	22	6	0	3	0	71	6	36
2017	CS-04	32	59	9	0	0	0	0	91	0	22

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	44	30	10	11	3	1	75	15	143
2020	CS-01	61	25	11	3	0	0	86	3	36
2020	CS-02	43	30	8	10	5	5	76	16	40
2020	CS-03	40	31	11	9	9	0	71	17	35

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	52	24	16	1	1	4	1	81	2	143
2020	CS-01	70	19	8	0	0	3	0	92	0	37
2020	CS-02	48	25	13	3	0	10	3	83	3	40
2020	CS-03	43	29	20	3	3	3	0	74	6	35

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	42	28	17	7	4	1	0	71	11	143
2020	CS-01	61	25	8	0	3	3	0	89	3	36
2020	CS-02	43	30	10	8	8	3	0	74	15	40
2020	CS-03	26	37	23	9	6	0	0	63	14	35
2019	CS	27	28	23	12	8	3	0	56	20	104
2019	CS-02	30	24	22	8	11	5	0	57	20	37
2019	CS-03	24	34	21	10	7	3	0	61	18	29
2019	CS-04	21	11	42	16	11	0	0	32	26	19
2018	CS	27	32	17	13	3	7	1	64	18	92
2018	CS-02	15	30	19	19	4	11	4	52	26	27
2018	CS-03	27	32	23	14	0	5	0	62	14	22
2018	CS-04	37	37	16	11	0	0	0	74	11	19
2017	CS	20	46	15	13	3	2	0	68	16	124
2017	CS-02	18	43	15	18	0	5	0	65	19	39
2017	CS-03	17	42	25	17	0	0	0	58	17	36
2017	CS-04	27	55	9	9	0	0	0	82	9	22

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	27	54	4	10	2	2	0	83	13	48
2020	CS-03	26	57	9	9	0	0	0	83	9	23
2019	CS	17	51	11	6	6	3	6	75	13	35
2019	CS-04	14	57	14	0	7	0	7	77	8	14

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	44	24	20	8	3	1	69	11	144
2020	CS-01	46	27	19	3	3	3	75	6	37
2020	CS-02	48	18	23	10	3	0	65	13	40
2020	CS-03	31	29	23	11	3	3	62	15	35

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	28	28	24	8	10	1	1	57	19	143
2020	CS-01	43	38	14	0	3	0	3	83	3	37
2020	CS-02	23	23	30	8	13	3	3	47	21	40
2020	CS-03	15	26	26	15	18	0	0	41	32	34
2019	CS	14	27	22	19	17	0	1	42	36	106
2019	CS-02	14	27	19	24	16	0	0	41	41	37
2019	CS-03	10	31	17	17	21	0	3	43	39	29
2019	CS-04	14	24	29	10	24	0	0	38	33	21
2018	CS	23	23	30	12	11	0	2	46	23	93
2018	CS-02	18	21	32	11	14	0	4	41	26	28
2018	CS-03	14	23	41	18	5	0	0	36	23	22
2018	CS-04	37	32	16	11	5	0	0	68	16	19
2017	CS	24	21	19	17	20	0	0	45	37	123
2017	CS-02	28	18	15	18	20	0	0	46	38	39
2017	CS-03	14	25	22	28	11	0	0	39	39	36
2017	CS-04	32	27	18	5	19	0	0	59	23	22

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	18	24	24	16	15	1	1	43	32	143
2020	CS-01	46	27	16	5	3	0	3	75	8	37
2020	CS-02	15	30	28	13	10	5	0	47	24	40
2020	CS-03	3	24	24	32	18	0	0	26	50	34
2019	CS	15	23	26	27	8	0	0	38	36	106
2019	CS-02	24	24	30	22	0	0	0	49	22	37
2019	CS-03	10	21	28	34	7	0	0	31	41	29
2019	CS-04	0	29	19	33	19	0	0	29	52	21
2018	CS	22	21	27	18	11	0	1	43	30	92
2018	CS-02	32	32	14	14	4	0	4	67	19	28
2018	CS-03	29	10	38	14	10	0	0	38	24	21
2018	CS-04	5	11	37	26	21	0	0	16	47	19
2017	CS	14	29	26	19	11	0	1	43	31	124
2017	CS-02	23	36	23	13	3	0	3	61	16	39
2017	CS-03	11	28	42	14	6	0	0	39	20	36
2017	CS-04	9	14	14	41	23	0	0	23	63	22

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	32	18	21	15	12	2	0	51	27	143
2020	CS-01	78	5	3	5	5	3	0	86	11	37
2020	CS-02	33	18	28	10	5	5	0	54	16	39
2020	CS-03	6	26	29	20	20	0	0	31	40	35
2019	CS	23	26	16	26	8	1	0	50	34	104
2019	CS-02	35	22	16	24	3	0	0	57	27	37
2019	CS-03	18	29	21	21	11	0	0	46	32	28
2019	CS-04	5	25	10	40	20	0	0	30	60	20
2018	CS	16	27	32	12	10	0	3	44	22	93
2018	CS-02	29	21	36	0	4	0	11	56	4	28
2018	CS-03	14	23	45	9	9	0	0	36	18	22
2018	CS-04	0	16	37	26	21	0	0	16	47	19
2017	CS	17	31	25	16	10	0	1	49	26	122
2017	CS-02	23	38	26	8	3	0	3	63	11	39
2017	CS-03	14	34	23	23	6	0	0	48	29	35
2017	CS-04	9	23	32	18	18	0	0	32	36	22

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	15	16	27	19	21	2	0	31	41	144
2020	CS-01	35	22	27	3	8	5	0	60	11	37
2020	CS-02	15	20	28	18	18	3	0	36	36	40
2020	CS-03	6	11	20	37	26	0	0	17	63	35
2019	CS	7	19	24	26	22	2	0	26	49	104
2019	CS-02	14	25	22	19	17	3	0	40	37	36
2019	CS-03	7	17	17	21	38	0	0	24	59	29
2019	CS-04	0	10	29	52	10	0	0	10	62	21
2018	CS	11	18	23	26	22	0	1	29	48	93
2018	CS-02	18	21	21	14	21	0	4	41	37	28
2018	CS-03	9	18	27	27	18	0	0	27	45	22
2018	CS-04	0	11	21	42	26	0	0	11	68	19
2017	CS	6	32	20	23	18	1	0	38	41	124
2017	CS-02	13	28	20	18	18	3	0	42	37	39
2017	CS-03	8	39	14	28	11	0	0	47	39	36
2017	CS-04	0	14	27	36	23	0	0	14	59	22

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	45	33	7	6	6	1	1	80	13	143
2020	CS-01	73	16	3	5	3	0	0	89	8	37
2020	CS-02	40	43	8	3	0	5	3	89	3	40
2020	CS-03	41	32	6	6	12	0	3	76	18	34
2019	CS	39	32	13	10	0	0	6	76	10	105
2019	CS-02	49	30	8	5	0	0	8	85	6	37
2019	CS-03	39	25	14	11	0	0	11	72	12	28
2019	CS-04	24	52	10	14	0	0	0	76	14	21
2018	CS	40	29	13	5	8	1	4	73	14	93
2018	CS-02	46	29	11	0	4	4	7	84	4	28
2018	CS-03	41	27	14	5	9	0	5	71	14	22
2018	CS-04	26	37	11	16	11	0	0	63	26	19
2017	CS	42	30	10	6	5	0	7	78	11	123
2017	CS-02	61	20	8	0	5	0	5	86	5	39
2017	CS-03	33	42	6	9	0	0	11	84	10	36
2017	CS-04	23	37	9	14	9	0	9	65	25	22

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	34	23	23	13	7	1	0	57	20	142
2020	CS-01	51	31	6	11	0	0	0	83	11	35
2020	CS-02	38	18	33	3	8	3	0	56	10	40
2020	CS-03	20	23	29	23	6	0	0	43	29	35
2019	CS	25	40	21	14	1	0	0	64	15	106
2019	CS-02	35	41	11	11	3	0	0	76	14	37
2019	CS-03	24	38	21	17	0	0	0	62	17	29
2019	CS-04	14	48	19	19	0	0	0	62	19	21
2018	CS	32	24	18	14	9	0	3	58	23	93
2018	CS-02	46	18	11	7	7	0	11	72	16	28
2018	CS-03	18	32	27	14	9	0	0	50	23	22
2018	CS-04	37	11	26	16	11	0	0	47	26	19
2017	CS	38	26	19	9	6	2	1	65	15	124
2017	CS-02	41	23	18	5	5	5	3	69	11	39
2017	CS-03	30	36	22	11	0	0	0	67	11	36
2017	CS-04	41	14	27	9	9	0	0	55	18	22

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	35	28	19	6	6	1	6	67	13	143
2020	CS-01	51	27	14	0	0	3	5	85	0	37
2020	CS-02	40	23	23	5	8	0	3	64	13	40
2020	CS-03	20	29	26	6	11	0	9	53	19	35

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	36	32	22	4	4	0	1	69	9	142
2020	CS-01	69	14	6	6	3	0	3	86	9	36
2020	CS-02	25	33	33	3	5	0	3	59	8	40
2020	CS-03	26	37	29	3	6	0	0	63	9	35
2019	CS	17	38	25	15	5	0	0	55	20	106
2019	CS-02	14	35	30	16	5	0	0	49	22	37
2019	CS-03	24	48	17	7	3	0	0	72	10	29
2019	CS-04	5	43	19	29	5	0	0	48	33	21
2018	CS	15	37	30	12	4	0	2	53	16	93
2018	CS-02	11	36	36	7	4	0	7	50	12	28
2018	CS-03	27	36	14	18	5	0	0	64	23	22
2018	CS-04	5	37	53	5	0	0	0	42	5	19
2017	CS	24	38	24	6	6	2	0	64	12	123
2017	CS-02	24	37	21	8	8	3	0	62	16	38
2017	CS-03	17	44	28	3	9	0	0	61	11	36
2017	CS-04	32	50	9	9	0	0	0	82	9	22

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	22	28	24	14	10	2	1	51	24	143
2020	CS-01	49	32	5	5	5	3	0	83	11	37
2020	CS-02	20	33	25	5	13	5	0	55	18	40
2020	CS-03	9	26	29	17	17	0	3	35	35	35
2019	CS	11	27	23	29	9	0	0	39	39	106
2019	CS-02	14	32	16	27	11	0	0	46	38	37
2019	CS-03	7	31	34	17	10	0	0	38	28	29
2019	CS-04	5	10	19	52	14	0	0	14	67	21
2018	CS	11	26	29	24	9	1	1	37	33	93
2018	CS-02	14	32	25	18	7	0	4	48	26	28
2018	CS-03	18	14	41	18	9	0	0	32	27	22
2018	CS-04	0	16	37	37	11	0	0	16	47	19
2017	CS	15	32	28	18	7	2	0	47	25	123
2017	CS-02	23	33	18	20	3	3	0	58	24	39
2017	CS-03	8	28	42	11	11	0	0	36	22	36
2017	CS-04	14	32	18	27	9	0	0	46	36	22

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	29	25	20	17	7	2	0	55	24	142
2020	CS-01	62	14	14	5	3	3	0	78	8	37
2020	CS-02	20	35	18	13	10	5	0	58	24	40
2020	CS-03	18	26	21	21	15	0	0	44	35	34
2019	CS	17	26	27	20	9	0	0	43	29	106
2019	CS-02	16	24	22	22	16	0	0	41	38	37
2019	CS-03	14	34	17	28	7	0	0	48	34	29
2019	CS-04	14	14	43	19	10	0	0	29	29	21
2018	CS	13	25	30	22	9	0	2	38	31	93
2018	CS-02	14	29	21	14	18	0	4	44	33	28
2018	CS-03	14	14	50	18	5	0	0	27	23	22
2018	CS-04	11	26	32	32	0	0	0	37	32	19
2017	CS	16	37	29	12	5	1	0	54	17	124
2017	CS-02	20	36	15	23	5	0	0	57	28	39
2017	CS-03	6	36	42	8	9	0	0	42	17	36
2017	CS-04	14	50	32	5	0	0	0	64	5	22

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	42	33	11	8	4	4	77	12	142
2020	CS-01	62	22	3	0	5	8	91	6	37
2020	CS-02	33	33	15	10	5	5	68	16	40
2020	CS-03	29	43	14	11	3	0	71	14	35
2019	CS	32	35	17	12	4	0	67	16	106
2019	CS-02	35	22	22	14	8	0	57	22	37
2019	CS-03	41	38	10	7	3	0	79	10	29
2019	CS-04	29	29	14	29	0	0	57	29	21

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	34	36	17	9	4	69	13	143
2020	CS-01	41	35	14	5	5	76	11	37
2020	CS-02	33	48	10	8	3	80	10	40
2020	CS-03	29	26	23	17	6	54	23	35

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	28	32	23	11	5	1	0	60	16	142
2020	CS-01	46	27	14	3	8	3	0	75	11	37
2020	CS-02	25	38	15	18	5	0	0	63	23	40
2020	CS-03	24	32	24	18	3	0	0	56	21	34
2019	CS	28	25	27	13	4	0	2	55	17	106
2019	CS-02	35	19	32	11	0	0	3	56	11	37
2019	CS-03	28	34	21	7	7	0	3	64	14	29
2019	CS-04	14	29	24	29	5	0	0	43	33	21
2018	CS	37	24	22	9	8	0	2	62	16	93
2018	CS-02	39	29	14	7	7	0	4	70	15	28
2018	CS-03	23	27	36	5	9	0	0	50	14	22
2018	CS-04	32	16	37	5	5	0	5	50	11	19
2017	CS	26	34	19	14	6	2	1	61	20	124
2017	CS-02	41	28	15	13	0	0	3	71	13	39
2017	CS-03	17	42	25	8	9	0	0	58	17	36
2017	CS-04	9	37	14	32	9	0	0	46	41	22

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	56	28	11	4	0	1	1	86	4	140
2020	CS-01	61	25	11	0	0	0	3	89	0	36
2020	CS-02	60	28	8	5	0	0	0	88	5	40
2020	CS-03	55	27	12	3	0	3	0	84	3	33
2019	CS	60	30	5	1	1	1	2	93	2	106
2019	CS-02	49	38	3	3	0	3	5	94	3	37
2019	CS-03	59	31	7	0	3	0	0	90	3	29
2019	CS-04	76	19	5	0	0	0	0	95	0	21
2018	CS	57	24	10	5	1	0	3	83	7	92
2018	CS-02	43	36	11	4	0	0	7	85	4	28
2018	CS-03	50	27	14	9	0	0	0	77	9	22
2018	CS-04	67	17	11	0	0	0	6	88	0	18
2017	CS	69	19	6	2	2	1	0	89	4	124
2017	CS-02	62	26	10	0	3	0	0	87	3	39
2017	CS-03	67	22	3	6	0	3	0	91	6	36
2017	CS-04	77	14	9	0	0	0	0	91	0	22

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	49	30	15	5	80	5	142
2020	CS-01	56	31	8	6	86	6	36
2020	CS-02	53	28	15	5	80	5	40
2020	CS-03	50	29	15	6	79	6	34

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	74	15	5	3	0	0	3	91	4	143
2020	CS-01	86	5	3	3	0	0	3	94	3	37
2020	CS-02	65	23	8	3	0	0	3	90	3	40
2020	CS-03	71	18	3	9	0	0	0	88	9	34
2019	CS	75	11	5	0	0	1	8	95	0	106
2019	CS-02	65	14	11	0	0	0	11	88	0	37
2019	CS-03	66	21	3	0	0	3	7	96	0	29
2019	CS-04	86	0	0	0	0	0	14	100	0	21
2018	CS	73	16	2	4	2	0	2	91	7	93
2018	CS-02	61	25	0	7	4	0	4	89	11	28
2018	CS-03	68	23	5	0	5	0	0	91	5	22
2018	CS-04	84	5	5	0	0	0	5	94	0	19

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	87	6	4	1	1	1	0	94	2	142
2020	CS-01	97	0	3	0	0	0	0	97	0	37
2020	CS-02	83	8	5	0	3	3	0	92	3	40
2020	CS-03	85	12	0	0	0	3	0	100	0	34
2019	CS	78	15	2	1	1	1	2	96	2	105
2019	CS-02	78	19	0	0	0	0	3	100	0	37
2019	CS-03	89	11	0	0	0	0	0	100	0	28
2019	CS-04	76	10	5	5	5	0	0	86	10	21
2018	CS	83	5	2	3	3	0	3	91	7	92
2018	CS-02	82	7	4	0	0	0	7	96	0	28
2018	CS-03	82	9	0	0	5	0	5	95	5	22
2018	CS-04	89	0	5	5	0	0	0	89	5	19
2017	CS	81	11	1	2	1	2	2	96	3	124
2017	CS-02	82	13	0	0	3	3	0	97	3	39
2017	CS-03	78	11	3	9	0	0	0	89	9	36
2017	CS-04	91	5	0	0	0	0	5	100	0	22

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	81	11	4	2	0	1	1	94	2	143
2020	CS-01	97	3	0	0	0	0	0	100	0	37
2020	CS-02	75	13	5	3	0	3	3	92	3	40
2020	CS-03	82	12	3	3	0	0	0	94	3	34
2019	CS	62	25	11	0	1	0	1	88	1	103
2019	CS-02	72	19	8	0	0	0	0	92	0	36
2019	CS-03	57	25	18	0	0	0	0	82	0	28
2019	CS-04	60	40	0	0	0	0	0	100	0	20
2018	CS	58	26	8	4	2	0	2	85	7	90
2018	CS-02	61	25	7	0	4	0	4	89	4	28
2018	CS-03	50	30	10	5	0	0	5	84	5	20
2018	CS-04	61	28	6	6	0	0	0	89	6	18
2017	CS	68	23	8	1	1	0	0	90	2	124
2017	CS-02	74	15	8	3	0	0	0	90	3	39
2017	CS-03	58	30	8	0	3	0	0	89	3	36
2017	CS-04	64	27	9	0	0	0	0	91	0	22

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	76	10	6	3	4	1	1	87	7	143
2020	CS-01	95	3	0	0	3	0	0	97	3	37
2020	CS-02	73	10	10	0	3	3	3	87	3	40
2020	CS-03	76	9	3	6	6	0	0	85	12	34
2019	CS	54	22	13	5	4	0	3	78	9	104
2019	CS-02	56	25	8	6	3	0	3	83	9	36
2019	CS-03	61	21	11	0	7	0	0	82	7	28
2019	CS-04	48	19	19	14	0	0	0	67	14	21
2018	CS	55	22	11	9	1	0	2	79	10	91
2018	CS-02	64	21	11	0	0	0	4	89	0	28
2018	CS-03	50	25	10	10	0	0	5	79	11	20
2018	CS-04	42	26	26	5	0	0	0	68	5	19
2017	CS	62	23	9	5	1	0	1	85	6	123
2017	CS-02	58	21	13	5	0	0	3	81	5	38
2017	CS-03	58	25	11	3	3	0	0	83	6	36
2017	CS-04	59	27	5	9	0	0	0	86	9	22

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	71	11	6	0	1	1	11	92	2	142
2020	CS-01	86	0	0	0	0	0	14	100	0	36
2020	CS-02	68	5	5	0	0	3	20	94	0	40
2020	CS-03	74	12	9	0	3	0	3	88	3	34
2019	CS	59	16	6	2	1	0	16	90	3	105
2019	CS-02	65	8	0	0	3	0	24	96	4	37
2019	CS-03	54	21	7	4	0	0	14	88	4	28
2019	CS-04	57	24	14	5	0	0	0	81	5	21
2018	CS	56	15	3	5	0	0	20	89	7	91
2018	CS-02	57	4	4	0	0	0	36	94	0	28
2018	CS-03	60	20	10	0	0	0	10	89	0	20
2018	CS-04	53	26	0	11	0	0	11	88	12	19
2017	CS	54	19	7	2	1	1	16	88	3	123
2017	CS-02	66	8	3	3	0	0	21	94	3	39
2017	CS-03	47	30	3	0	3	3	14	93	4	36
2017	CS-04	46	32	9	5	0	0	9	85	5	22

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	80	12	1	1	2	1	3	95	4	144
2020	CS-01	95	0	0	3	0	0	3	97	3	37
2020	CS-02	78	10	3	3	3	3	3	92	5	40
2020	CS-03	74	23	0	0	3	0	0	97	3	35
2019	CS	79	13	3	0	0	0	5	97	0	105
2019	CS-02	81	11	3	0	0	0	5	97	0	37
2019	CS-03	75	18	4	0	0	0	4	96	0	28
2019	CS-04	76	19	5	0	0	0	0	95	0	21
2018	CS	67	16	10	4	0	0	2	85	4	91
2018	CS-02	68	14	14	0	0	0	4	85	0	28
2018	CS-03	60	25	10	0	0	0	5	89	0	20
2018	CS-04	68	16	11	5	0	0	0	84	5	19
2017	CS	72	14	4	4	2	1	2	89	7	124
2017	CS-02	66	18	5	3	5	0	3	87	8	39
2017	CS-03	69	14	3	6	3	3	3	88	9	36
2017	CS-04	77	9	5	5	0	0	5	91	5	22

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	73	17	3	3	1	1	1	91	5	144
2020	CS-01	62	22	3	11	3	0	0	84	14	37
2020	CS-02	73	15	5	0	0	5	3	95	0	40
2020	CS-03	80	17	3	0	0	0	0	97	0	35
2019	CS	71	14	5	3	2	2	3	90	5	105
2019	CS-02	76	11	5	0	0	3	5	94	0	37
2019	CS-03	82	14	4	0	0	0	0	96	0	28
2019	CS-04	76	14	0	5	0	0	5	95	5	21
2018	CS	59	24	9	1	4	0	2	85	6	90
2018	CS-02	63	26	7	0	0	0	4	92	0	27
2018	CS-03	60	30	5	0	5	0	0	90	5	20
2018	CS-04	68	26	5	0	0	0	0	95	0	19
2017	CS	59	23	8	2	5	0	3	84	8	124
2017	CS-02	51	33	10	0	0	0	5	89	0	39
2017	CS-03	55	28	11	0	3	0	3	86	3	36
2017	CS-04	91	5	0	0	0	0	5	100	0	22

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	54	22	17	5	1	1	1	77	6	144
2020	CS-01	62	16	11	3	5	0	3	81	8	37
2020	CS-02	53	18	23	5	0	3	0	72	5	40
2020	CS-03	46	31	17	6	0	0	0	77	6	35
2019	CS	50	23	18	4	1	1	4	76	5	105
2019	CS-02	51	16	22	3	0	3	5	74	3	37
2019	CS-03	54	25	14	4	0	0	4	81	4	28
2019	CS-04	43	33	19	5	0	0	0	76	5	21
2018	CS	43	33	15	8	0	0	1	77	8	91
2018	CS-02	39	36	18	4	0	0	4	78	4	28
2018	CS-03	40	35	20	5	0	0	0	75	5	20
2018	CS-04	37	47	11	5	0	0	0	84	5	19
2017	CS	53	25	14	4	2	0	2	80	6	124
2017	CS-02	54	18	18	5	3	0	3	74	8	39
2017	CS-03	50	28	17	0	3	0	3	80	3	36
2017	CS-04	41	36	14	9	0	0	0	77	9	22

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	38	37	21	3	76	3	143
2020	CS-01	61	22	14	3	83	3	36
2020	CS-02	40	25	30	5	65	5	40
2020	CS-03	26	43	26	6	69	6	35

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	17	36	26	16	4	0	1	54	20	144
2020	CS-01	24	43	22	5	3	0	3	69	8	37
2020	CS-02	23	30	23	18	5	0	3	54	23	40
2020	CS-03	11	34	37	11	6	0	0	46	17	35
2019	CS	10	29	39	19	3	0	0	40	22	106
2019	CS-02	16	35	38	11	0	0	0	51	11	37
2019	CS-03	3	31	45	17	3	0	0	34	21	29
2019	CS-04	0	29	29	38	5	0	0	29	43	21
2018	CS	11	27	40	17	4	0	1	38	22	93
2018	CS-02	14	32	32	18	0	0	4	48	19	28
2018	CS-03	14	23	45	18	0	0	0	36	18	22
2018	CS-04	11	16	53	16	5	0	0	26	21	19
2017	CS	10	29	40	16	3	1	0	40	19	124
2017	CS-02	10	41	34	13	3	0	0	51	15	39
2017	CS-03	11	19	56	11	0	3	0	31	11	36
2017	CS-04	9	14	45	18	14	0	0	23	32	22

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	11	25	29	21	13	1	34	36	141
2020	CS-01	6	11	20	43	20	0	63	17	35
2020	CS-02	13	20	35	18	13	3	31	33	40
2020	CS-03	12	26	41	12	9	0	21	38	34
2019	CS	9	22	43	21	6	0	27	30	105
2019	CS-02	11	14	39	22	14	0	36	25	36
2019	CS-03	3	24	48	21	3	0	24	28	29
2019	CS-04	14	24	48	14	0	0	14	38	21
2018	CS	10	22	37	18	12	1	31	32	92
2018	CS-02	11	11	50	11	14	4	26	22	28
2018	CS-03	9	14	45	18	14	0	32	23	22
2018	CS-04	6	50	22	17	6	0	22	56	18
2017	CS	6	17	48	22	8	0	30	23	124
2017	CS-02	8	10	51	21	10	0	31	18	39
2017	CS-03	3	17	47	25	8	0	33	19	36
2017	CS-04	9	23	41	23	5	0	28	32	22

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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	29	43	26	1	60	40	144
2020	CS-01	16	57	27	0	78	22	37
2020	CS-02	33	35	28	5	52	48	40
2020	CS-03	29	43	29	0	60	40	35

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	26	74	42
2020	CS-02	31	69	13
2020	CS-03	10	90	10

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	35	22	21	4	6	3	9	65	11	144
2020	CS-01	49	11	14	0	3	8	16	79	4	37
2020	CS-02	30	25	23	5	3	3	13	65	9	40
2020	CS-03	26	20	29	11	9	0	6	48	21	35
2019	CS	36	13	28	9	13	1	1	50	22	104
2019	CS-02	43	6	23	9	17	3	0	50	26	35
2019	CS-03	34	10	24	14	17	0	0	45	31	29
2019	CS-04	24	19	38	10	5	0	5	45	15	21
2018	CS	33	21	16	11	15	0	4	56	27	92
2018	CS-02	41	22	15	4	15	0	4	65	19	27
2018	CS-03	18	18	32	14	9	0	9	40	25	22
2018	CS-04	37	32	11	5	11	0	5	72	17	19

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	10	17	19	21	26	2	5	28	51	42
2020	CS-02	0	31	8	38	15	0	8	33	58	13
2020	CS-03	0	10	30	10	30	10	10	13	50	10

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	7	19	14	17	40	2	27	59	42
2020	CS-02	0	23	8	31	31	8	25	67	13
2020	CS-03	0	10	30	0	60	0	10	60	10

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results by Theme for Canadian Food Inspection Agency by Question 106. Please indicate your occupational group and level. Occupational group and level - CS

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 37. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 49. Overall, my department or agency treats me with respect.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Question 89. Were the requests for workplace accommodation measures related to a disability?

Question 90. Were any workplace accommodation measures implemented?

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.