2020 Public Service Employee Survey Results by Theme for Infrastructure Canada by Question 83. Are you a supervisor?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 40 44 7 6 2 0 0 85 8 170
2020 Non-supervisor 38 39 12 8 3 0 0 76 11 376
2019 Supervisor 47 41 4 5 3 0 0 88 8 152
2019 Non-supervisor 38 39 10 8 5 0 0 77 13 344
2018 Supervisor 43 33 12 8 5 0 0 76 13 107
2018 Non-supervisor 31 43 9 10 7 0 0 74 17 206
2017 Supervisor 38 41 11 8 3 0 0 79 11 96
2017 Non-supervisor 33 45 10 6 6 0 0 78 12 218
2014 Supervisor 40 40 11 6 3 0 0 79 9 99
2014 Non-supervisor 26 49 10 7 8 0 0 75 15 204

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 39 42 5 9 5 0 0 81 14 171
2020 Non-supervisor 44 35 12 6 3 0 0 79 10 381
2019 Supervisor 45 36 8 5 6 0 0 81 11 152
2019 Non-supervisor 41 37 9 9 4 0 0 78 13 346
2018 Supervisor 40 31 9 16 3 1 0 72 19 107
2018 Non-supervisor 32 37 12 11 7 0 0 69 19 209
2017 Supervisor 25 51 6 11 7 0 0 76 18 95
2017 Non-supervisor 33 35 14 8 10 0 0 68 18 218

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 55 32 10 3 1 0 0 86 4 169
2020 Non-supervisor 48 35 13 2 2 0 0 83 4 379
2019 Supervisor 61 33 5 0 1 0 0 94 1 151
2019 Non-supervisor 45 35 12 4 3 1 0 81 7 345
2018 Supervisor 56 35 6 1 2 1 0 91 3 105
2018 Non-supervisor 45 33 13 5 4 0 0 78 10 209
2017 Supervisor 53 38 5 4 0 0 0 91 4 96
2017 Non-supervisor 46 40 7 4 2 0 0 87 6 217
2014 Supervisor 67 20 10 0 2 0 0 88 2 99
2014 Non-supervisor 51 34 10 3 2 0 0 85 5 204

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 44 37 11 6 2 0 0 81 8 170
2020 Non-supervisor 43 36 13 5 2 0 0 80 8 378
2019 Supervisor 49 38 5 4 3 0 0 88 7 152
2019 Non-supervisor 46 35 9 5 5 1 0 81 10 346
2018 Supervisor 44 32 10 11 3 0 0 75 14 107
2018 Non-supervisor 35 37 14 9 5 0 0 72 14 209
2017 Supervisor 35 46 9 5 5 0 0 81 10 96
2017 Non-supervisor 37 37 14 9 3 0 0 74 12 216
2014 Supervisor 45 37 12 2 3 0 0 83 5 99
2014 Non-supervisor 34 44 12 6 4 0 0 78 10 204

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 36 32 13 13 5 1 0 69 18 171
2020 Non-supervisor 50 25 14 7 2 1 0 77 10 380
2019 Supervisor 35 36 13 9 7 0 0 71 16 152
2019 Non-supervisor 45 31 11 8 4 1 0 77 13 348
2018 Supervisor 29 35 20 7 8 2 0 65 15 108
2018 Non-supervisor 31 32 20 10 6 1 0 64 16 209
2017 Supervisor 34 32 14 8 11 1 0 67 19 96
2017 Non-supervisor 41 28 14 11 6 1 0 69 17 216
2014 Supervisor 39 38 12 6 4 1 0 78 10 99
2014 Non-supervisor 40 35 13 8 5 0 0 75 12 204

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 36 35 17 6 5 1 0 71 11 171
2020 Non-supervisor 48 30 13 7 2 0 0 78 9 378
2019 Supervisor 40 35 12 9 4 0 0 75 13 151
2019 Non-supervisor 45 32 10 7 4 1 0 78 12 345
2018 Supervisor 30 34 23 6 5 1 0 65 12 105
2018 Non-supervisor 33 32 16 12 6 1 0 66 18 209
2017 Supervisor 32 41 9 8 10 0 0 73 18 96
2017 Non-supervisor 39 34 12 8 6 1 0 73 14 216
2014 Supervisor 37 39 11 8 3 2 0 78 11 99
2014 Non-supervisor 38 38 11 8 4 0 0 77 12 204

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 29 28 18 15 7 4 1 59 22 171
2020 Non-supervisor 41 22 19 9 6 3 1 65 16 380
2019 Supervisor 35 26 15 10 12 2 0 62 23 151
2019 Non-supervisor 38 26 15 9 9 3 1 66 19 347
2018 Supervisor 28 21 20 18 12 3 0 49 30 108
2018 Non-supervisor 26 27 17 16 12 2 0 54 28 208
2017 Supervisor 25 26 22 15 10 3 0 52 26 96
2017 Non-supervisor 32 23 14 15 13 2 0 57 29 218
2014 Supervisor 30 20 19 16 8 5 2 54 26 98
2014 Non-supervisor 36 26 13 13 9 3 0 63 23 204
Top of page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 68 23 7 1 1 1 1 91 2 171
2020 Non-supervisor 54 26 13 3 1 1 3 83 4 379
2019 Supervisor 70 18 8 1 1 1 0 89 3 152
2019 Non-supervisor 58 23 12 3 1 1 2 84 3 348

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 54 35 5 5 1 1 0 89 5 171
2020 Non-supervisor 55 30 7 5 2 1 1 85 7 379
2019 Supervisor 56 25 7 6 5 1 0 82 12 152
2019 Non-supervisor 56 25 10 5 3 1 1 82 8 347
2018 Supervisor 49 31 9 6 4 1 1 81 10 107
2018 Non-supervisor 43 30 10 9 6 1 0 74 15 208
2017 Supervisor 48 38 7 4 3 0 0 86 7 96
2017 Non-supervisor 51 26 9 8 5 0 0 78 13 217
2014 Supervisor 49 32 6 7 4 2 0 83 11 99
2014 Non-supervisor 52 27 11 5 4 1 0 80 9 205

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 56 33 5 3 2 0 1 89 5 172
2020 Non-supervisor 60 24 8 5 2 0 0 85 7 381
2019 Supervisor 58 24 9 6 3 0 0 82 9 151
2019 Non-supervisor 56 27 8 4 3 1 0 84 7 348
2018 Supervisor 45 27 11 10 5 1 1 74 15 108
2018 Non-supervisor 51 24 7 6 10 1 1 77 16 209
2017 Supervisor 51 32 11 3 3 0 0 83 6 96
2017 Non-supervisor 56 19 9 9 7 0 0 76 15 218
2014 Supervisor 51 31 8 4 6 0 0 82 10 99
2014 Non-supervisor 53 27 12 4 3 0 0 81 8 205

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 31 36 20 5 4 5 0 70 9 172
2020 Non-supervisor 45 33 9 4 1 8 1 84 6 381
2019 Supervisor 34 40 11 10 3 2 0 75 13 149
2019 Non-supervisor 44 34 10 4 2 5 0 83 7 348
2018 Supervisor 34 36 14 12 2 2 0 71 14 107
2018 Non-supervisor 32 33 15 10 3 7 0 70 14 208
2017 Supervisor 27 38 14 10 8 2 0 67 19 96
2017 Non-supervisor 32 36 16 8 4 3 0 71 13 218
2014 Supervisor 30 38 11 10 5 6 0 73 16 99
2014 Non-supervisor 26 39 16 8 5 6 1 69 14 205

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 31 39 14 10 4 1 0 71 15 172
2020 Non-supervisor 39 34 15 7 2 3 0 75 10 381
2019 Supervisor 34 43 9 9 3 2 0 78 13 149
2019 Non-supervisor 39 36 11 8 4 2 0 77 12 347
2018 Supervisor 31 33 15 16 3 2 0 66 19 107
2018 Non-supervisor 30 28 19 15 6 2 0 59 21 208
2017 Supervisor 24 33 19 12 12 0 0 57 24 96
2017 Non-supervisor 30 32 15 13 7 2 2 64 20 218
2014 Supervisor 29 31 18 12 8 2 0 61 20 99
2014 Non-supervisor 24 41 18 10 4 1 0 66 15 204

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 27 31 19 13 6 4 0 60 20 170
2020 Non-supervisor 28 37 17 11 4 3 0 68 15 378
2019 Supervisor 25 40 17 10 6 3 0 67 16 149
2019 Non-supervisor 31 34 15 11 4 4 0 68 16 346
2018 Supervisor 23 33 21 16 6 1 0 57 22 107
2018 Non-supervisor 20 28 24 16 9 4 0 50 25 205
2017 Supervisor 13 39 22 17 10 0 0 52 26 96
2017 Non-supervisor 24 30 21 14 8 2 2 56 23 218
2014 Supervisor 18 43 14 17 8 1 0 61 25 99
2014 Non-supervisor 18 41 19 13 6 3 0 61 20 205

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 24 40 15 14 6 1 0 65 20 172
2020 Non-supervisor 29 42 11 13 4 2 0 72 17 380
2019 Supervisor 20 48 14 9 7 1 0 70 16 150
2019 Non-supervisor 30 37 14 11 5 3 0 69 17 347
2018 Supervisor 22 40 12 20 5 1 0 63 25 107
2018 Non-supervisor 17 39 16 17 10 1 0 56 27 208
2017 Supervisor 22 43 18 12 4 0 0 65 16 96
2017 Non-supervisor 25 37 20 12 5 2 0 63 17 218
2014 Supervisor 23 33 16 20 7 1 0 57 27 99
2014 Non-supervisor 19 34 19 16 7 4 1 56 24 204
Top of page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 40 35 12 11 3 0 0 74 14 172
2020 Non-supervisor 45 34 11 8 2 0 0 79 10 381
2019 Supervisor 43 35 7 9 5 1 0 79 14 152
2019 Non-supervisor 43 35 9 8 4 1 1 79 12 346
2018 Supervisor 34 30 13 16 6 1 0 64 23 108
2018 Non-supervisor 33 37 14 11 5 1 0 70 16 208
2017 Supervisor 21 42 14 13 10 0 0 63 23 96
2017 Non-supervisor 32 33 14 12 9 0 1 65 21 218
2014 Supervisor 31 43 16 6 4 0 0 74 10 99
2014 Non-supervisor 32 37 15 8 8 0 0 69 16 203

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 34 48 7 8 3 0 0 82 11 171
2020 Non-supervisor 35 44 8 9 4 0 0 79 13 379
2019 Supervisor 44 36 7 9 5 0 0 79 14 151
2019 Non-supervisor 30 42 12 12 3 0 0 73 15 344
2018 Supervisor 31 41 13 10 5 0 0 72 15 108
2018 Non-supervisor 22 42 13 15 8 0 0 64 23 208
2017 Supervisor 22 44 16 14 5 0 0 65 19 96
2017 Non-supervisor 26 39 13 17 6 0 0 65 22 218

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 51 34 8 5 2 0 0 85 8 171
2020 Non-supervisor 50 32 11 4 3 0 0 82 7 379
2019 Supervisor 48 28 7 9 5 2 0 78 14 152
2019 Non-supervisor 51 29 8 7 3 1 1 82 10 348
2018 Supervisor 32 38 10 10 8 1 1 71 18 108
2018 Non-supervisor 45 25 12 12 7 1 0 70 18 209
2017 Supervisor 31 45 10 11 4 0 0 76 15 96
2017 Non-supervisor 43 33 8 6 8 1 0 77 15 218
2014 Supervisor 41 34 11 7 4 3 0 77 11 99
2014 Non-supervisor 42 37 11 7 2 0 0 79 9 205

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 36 41 9 9 2 1 1 79 12 172
2020 Non-supervisor 36 38 15 9 2 0 1 75 10 379
2019 Supervisor 43 33 9 11 3 1 1 77 14 151
2019 Non-supervisor 30 41 13 13 3 0 1 72 15 348
2018 Supervisor 31 41 10 14 4 1 0 72 18 108
2018 Non-supervisor 20 47 13 15 4 1 0 67 19 209
2017 Supervisor 28 47 12 7 4 0 1 76 12 95
2017 Non-supervisor 35 28 13 16 6 0 1 64 23 218
2014 Supervisor 44 36 11 6 2 1 0 81 8 99
2014 Non-supervisor 34 43 11 8 3 0 1 78 11 204

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 53 28 11 5 2 1 1 82 7 171
2020 Non-supervisor 58 21 10 5 3 2 1 82 8 380

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 23 41 19 10 5 2 0 65 15 170
2020 Non-supervisor 33 35 14 10 4 4 0 71 15 381
2019 Supervisor 32 42 8 12 5 1 0 75 17 151
2019 Non-supervisor 30 33 20 10 4 3 1 65 14 347
2018 Supervisor 30 26 18 17 7 2 0 57 24 107
2018 Non-supervisor 17 30 21 18 10 4 0 49 29 207
2017 Supervisor 26 44 10 15 3 2 0 72 18 96
2017 Non-supervisor 31 28 15 10 10 6 0 63 21 217
2014 Supervisor 38 35 18 7 1 1 0 74 8 99
2014 Non-supervisor 29 37 16 8 7 2 0 68 15 204

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 24 28 16 17 10 1 4 54 29 172
2020 Non-supervisor 27 28 16 13 9 5 2 59 24 380
2019 Supervisor 29 32 7 14 11 3 3 66 26 152
2019 Non-supervisor 29 28 14 12 10 5 2 61 24 347
2018 Supervisor 25 30 17 14 12 1 2 56 27 108
2018 Non-supervisor 18 26 14 22 16 2 2 46 39 209
2017 Supervisor 15 30 15 18 20 2 0 46 39 96
2017 Non-supervisor 23 25 14 14 17 6 1 51 33 218
2014 Supervisor 19 31 16 20 10 1 3 52 31 99
2014 Non-supervisor 21 20 16 22 16 3 2 43 40 204

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 39 22 16 10 8 0 4 64 19 172
2020 Non-supervisor 49 23 14 7 3 1 3 74 11 381
2019 Supervisor 46 19 18 10 5 1 1 67 15 152
2019 Non-supervisor 50 25 12 6 3 1 3 78 9 348

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 50 24 13 5 4 1 3 77 9 172
2020 Non-supervisor 51 25 14 4 3 1 3 78 7 380
2019 Supervisor 62 19 13 2 4 0 0 81 6 151
2019 Non-supervisor 48 26 13 6 1 3 3 79 7 348

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 76 8 6 1 1 4 3 91 2 172
2020 Non-supervisor 81 6 3 2 1 2 4 93 3 379
2019 Supervisor 82 5 4 1 3 4 2 91 4 152
2019 Non-supervisor 81 6 3 1 2 3 3 93 3 346

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 78 10 2 2 1 0 8 94 3 172
2020 Non-supervisor 78 9 3 2 1 1 7 94 3 379
2019 Supervisor 84 5 1 1 2 2 4 96 3 151
2019 Non-supervisor 82 5 4 1 1 2 5 94 2 345

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 40 41 7 10 2 0 0 81 12 172
2020 Non-supervisor 37 39 13 8 3 0 0 76 11 376
2019 Supervisor 54 31 5 7 4 0 0 84 11 151
2019 Non-supervisor 36 39 11 8 5 1 1 76 13 346
2018 Supervisor 45 38 6 9 2 1 0 83 11 107
2018 Non-supervisor 30 35 15 14 7 0 0 65 20 207
2017 Supervisor 46 35 7 8 4 0 0 81 12 96
2017 Non-supervisor 32 41 13 9 5 0 0 73 14 217
2014 Supervisor 42 42 5 7 4 0 0 84 11 99
2014 Non-supervisor 27 43 15 10 4 1 0 71 14 204

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 44 39 10 3 4 0 0 83 7 171
2020 Non-supervisor 40 37 14 7 2 0 0 77 9 379
2019 Supervisor 46 35 10 5 3 0 0 81 9 152
2019 Non-supervisor 42 33 12 9 3 1 0 76 13 345
2018 Supervisor 42 33 12 10 2 1 0 75 12 107
2018 Non-supervisor 31 29 20 11 9 0 0 60 20 207
2017 Supervisor 39 39 10 7 5 0 0 78 12 96
2017 Non-supervisor 36 36 13 9 6 0 0 72 15 217
2014 Supervisor 41 41 6 10 2 0 0 82 12 99
2014 Non-supervisor 33 40 14 7 6 0 0 73 13 204

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 33 48 8 7 4 0 0 81 12 170
2020 Non-supervisor 40 39 11 9 1 0 0 79 10 376
2019 Supervisor 43 42 5 5 5 0 0 85 10 152
2019 Non-supervisor 38 37 14 8 1 1 1 77 9 342
2018 Supervisor 36 25 21 12 4 2 2 62 16 107
2018 Non-supervisor 28 33 22 10 7 0 0 61 17 208
2017 Supervisor 36 35 13 12 5 0 0 71 17 96
2017 Non-supervisor 37 37 12 9 6 0 0 73 15 217
2014 Supervisor 46 34 14 3 3 0 0 80 6 99
2014 Non-supervisor 36 43 11 6 3 0 0 80 9 203

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 33 48 12 5 1 0 0 82 7 170
2020 Non-supervisor 30 43 13 10 2 3 0 75 12 381
2019 Supervisor 36 44 10 7 2 1 0 81 9 152
2019 Non-supervisor 25 44 17 7 3 4 0 72 11 346
2018 Supervisor 35 43 15 6 0 1 0 79 6 108
2018 Non-supervisor 15 38 25 11 8 3 0 55 19 209
2017 Supervisor 23 51 14 8 5 0 0 74 13 95
2017 Non-supervisor 27 35 20 10 5 3 0 64 16 218

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 24 29 13 22 12 0 0 53 34 170
2020 Non-supervisor 42 35 8 10 4 0 1 78 14 380
2019 Supervisor 37 27 12 14 9 0 0 65 23 152
2019 Non-supervisor 48 27 10 10 3 1 1 76 14 348
2018 Supervisor 29 29 15 18 8 0 0 58 26 107
2018 Non-supervisor 41 36 9 9 3 0 1 78 12 208
2017 Supervisor 21 41 15 14 8 0 0 62 22 96
2017 Non-supervisor 47 30 7 13 4 0 0 77 17 217
2014 Supervisor 33 37 8 15 6 0 0 71 21 99
2014 Non-supervisor 45 33 9 8 5 1 0 78 13 203

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 7 18 25 22 28 0 0 25 50 172
2020 Non-supervisor 30 30 25 9 5 0 0 61 14 380
2019 Supervisor 12 21 27 20 20 0 0 33 40 151
2019 Non-supervisor 35 36 18 7 3 1 0 72 10 347
2018 Supervisor 14 18 23 18 27 0 0 31 46 108
2018 Non-supervisor 31 33 23 8 5 0 0 64 13 210
2017 Supervisor 6 29 30 18 17 0 0 36 35 96
2017 Non-supervisor 36 38 18 5 3 0 0 74 8 218
2014 Supervisor 22 29 19 15 15 0 0 51 30 99
2014 Non-supervisor 45 31 15 7 2 0 0 76 8 204

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 37 63 172
2020 Non-supervisor 38 62 378

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 47 24 12 2 3 2 10 81 6 172
2020 Non-supervisor 55 20 6 2 1 4 12 90 3 381

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Supervisor 39 22 39 172
2020 Non-supervisor 32 26 42 381
2019 Supervisor 43 24 33 152
2019 Non-supervisor 36 26 38 348
2018 Supervisor 53 22 25 108
2018 Non-supervisor 41 19 41 208
2017 Supervisor 53 19 28 96
2017 Non-supervisor 44 26 30 218
2014 Supervisor 45 25 31 99
2014 Non-supervisor 39 19 41 204

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Supervisor 5 15 72 3 0 6 67
2020 Non-supervisor 4 18 51 7 12 8 121
2019 Supervisor 9 12 69 3 0 6 65
2019 Non-supervisor 5 19 52 7 12 6 123
2018 Supervisor 9 25 59 0 1 5 57
2018 Non-supervisor 4 16 60 4 9 7 85
2017 Supervisor 10 12 67 4 0 8 51
2017 Non-supervisor 3 14 67 5 7 4 97
2014 Supervisor 9 7 71 9 9999 4 45
2014 Non-supervisor 0 19 61 10 9999 9 80
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 58 36 3 3 1 0 0 94 4 172
2020 Non-supervisor 47 38 8 6 1 0 0 85 7 377
2019 Supervisor 62 30 3 3 1 0 0 93 4 152
2019 Non-supervisor 50 35 8 4 2 1 0 86 6 344
2018 Supervisor 68 28 2 3 0 0 0 95 3 107
2018 Non-supervisor 42 44 7 4 2 1 0 87 6 208
2017 Supervisor 51 37 4 4 3 0 0 88 8 96
2017 Non-supervisor 45 40 8 5 1 0 1 86 6 217
2014 Supervisor 60 28 8 1 2 1 0 89 3 99
2014 Non-supervisor 42 41 12 3 2 0 0 82 5 204

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 23 47 16 10 4 0 0 70 14 172
2020 Non-supervisor 36 41 13 7 2 1 0 78 9 381
2019 Supervisor 32 46 9 8 4 0 0 78 12 152
2019 Non-supervisor 33 42 14 8 1 2 0 77 9 348
2018 Supervisor 31 48 13 6 0 1 0 81 6 107
2018 Non-supervisor 26 44 14 13 2 1 0 71 15 208
2017 Supervisor 29 49 10 9 2 0 0 78 11 96
2017 Non-supervisor 32 46 13 7 1 1 0 79 8 217
2014 Supervisor 28 45 15 6 5 1 0 74 11 99
2014 Non-supervisor 32 42 12 10 2 2 0 76 12 205

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 23 42 26 8 1 0 0 9 65 172
2020 Non-supervisor 13 29 34 15 8 1 1 23 42 379
2019 Supervisor 16 31 38 11 3 1 1 14 47 152
2019 Non-supervisor 13 28 30 20 7 1 1 28 42 347
2018 Supervisor 19 38 28 14 1 1 0 15 57 108
2018 Non-supervisor 11 30 34 16 7 0 1 24 42 206
2017 Supervisor 17 20 40 17 3 0 2 21 38 96
2017 Non-supervisor 12 25 35 16 6 1 4 23 39 217
2014 Supervisor 8 26 44 18 4 0 0 22 34 99
2014 Non-supervisor 13 17 40 18 9 2 1 28 31 204

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 12 22 34 25 7 1 1 32 34 172
2020 Non-supervisor 8 14 22 30 21 4 1 53 24 379
2019 Supervisor 13 22 38 22 4 1 0 26 35 152
2019 Non-supervisor 10 18 27 23 16 5 2 42 30 347
2018 Supervisor 24 36 24 7 7 2 0 14 61 108
2018 Non-supervisor 15 30 25 16 9 3 2 26 48 207
2017 Supervisor 15 32 37 10 5 0 2 15 48 96
2017 Non-supervisor 13 23 25 17 13 3 5 33 40 217
2014 Supervisor 7 19 42 19 12 0 1 31 26 99
2014 Non-supervisor 8 15 31 24 16 3 3 43 24 204

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 8 19 40 25 6 1 1 32 27 171
2020 Non-supervisor 9 21 36 19 12 3 1 32 31 378
2019 Supervisor 12 16 31 29 13 0 0 42 27 152
2019 Non-supervisor 12 23 28 22 11 2 2 34 37 347
2018 Supervisor 12 16 44 16 10 2 0 27 29 108
2018 Non-supervisor 13 26 31 19 7 3 2 27 40 206
2017 Supervisor 16 23 32 21 5 1 2 27 40 96
2017 Non-supervisor 12 22 33 20 8 0 5 30 36 217
2014 Supervisor 17 34 30 9 10 0 1 19 51 99
2014 Non-supervisor 16 27 35 13 6 1 1 20 44 204

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 34 33 29 3 1 0 1 4 67 172
2020 Non-supervisor 15 21 34 18 10 0 1 28 37 379
2019 Supervisor 26 34 29 9 2 0 0 11 59 152
2019 Non-supervisor 12 23 30 23 9 1 1 33 37 347
2018 Supervisor 29 32 31 5 3 1 0 8 62 107
2018 Non-supervisor 12 24 35 20 7 1 1 28 37 206
2017 Supervisor 18 37 35 5 2 0 2 7 56 95
2017 Non-supervisor 10 24 26 23 14 0 4 38 35 213
2014 Supervisor 13 25 44 16 2 0 1 18 38 98
2014 Non-supervisor 8 19 32 27 11 1 1 39 29 202

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 30 34 25 7 2 1 1 9 66 172
2020 Non-supervisor 14 20 26 21 16 2 1 38 35 380
2019 Supervisor 21 30 35 11 3 0 0 14 51 152
2019 Non-supervisor 12 18 27 22 16 3 4 40 32 346
2018 Supervisor 34 31 25 7 3 1 0 9 65 108
2018 Non-supervisor 14 26 28 18 8 2 4 27 42 206
2017 Supervisor 30 20 29 14 3 0 4 18 52 96
2017 Non-supervisor 16 24 26 18 10 2 6 30 43 216
2014 Supervisor 16 28 29 19 5 0 2 25 46 98
2014 Non-supervisor 13 19 29 21 13 2 2 36 33 204

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 10 16 37 27 8 1 1 36 27 171
2020 Non-supervisor 8 14 24 28 18 6 2 50 24 379
2019 Supervisor 16 19 40 19 5 1 0 24 35 152
2019 Non-supervisor 13 22 23 22 11 5 3 36 39 347
2018 Supervisor 34 28 26 7 2 2 2 9 64 107
2018 Non-supervisor 31 31 20 9 5 2 4 14 65 205
2017 Supervisor 34 29 21 8 3 1 3 12 66 96
2017 Non-supervisor 26 28 21 10 8 2 5 20 57 216
2014 Supervisor 7 21 31 28 9 1 3 38 30 99
2014 Non-supervisor 8 17 29 21 17 3 5 42 26 203

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 11 20 41 21 5 1 1 26 32 169
2020 Non-supervisor 9 18 34 21 15 2 2 37 28 378
2019 Supervisor 9 18 46 19 8 0 0 27 28 151
2019 Non-supervisor 9 20 31 23 12 3 3 37 31 347
2018 Supervisor 13 35 31 17 3 2 0 20 49 108
2018 Non-supervisor 12 25 33 18 8 2 2 28 38 206
2017 Supervisor 18 23 37 16 3 0 2 20 42 96
2017 Non-supervisor 11 21 34 20 6 3 5 29 34 216
2014 Supervisor 20 24 32 18 5 1 0 23 44 99
2014 Non-supervisor 13 16 39 17 11 2 1 29 30 204

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 5 10 27 35 22 0 1 57 15 170
2020 Non-supervisor 3 9 33 32 21 1 1 54 12 380
2019 Supervisor 2 4 24 40 29 0 0 69 6 152
2019 Non-supervisor 4 8 21 35 29 1 2 66 12 347

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 15 35 22 19 8 1 0 51 27 172
2020 Non-supervisor 24 42 13 13 3 4 1 69 18 379
2019 Supervisor 15 46 16 19 4 1 0 61 22 149
2019 Non-supervisor 22 34 21 14 5 4 0 58 20 346

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 61 26 6 4 2 0 0 87 6 172
2020 Non-supervisor 61 22 7 5 3 1 1 85 8 378
2019 Supervisor 60 28 3 4 5 0 0 88 9 152
2019 Non-supervisor 53 27 10 6 3 1 0 81 9 346
2018 Supervisor 56 29 6 8 0 1 0 86 8 108
2018 Non-supervisor 46 26 9 10 7 1 0 73 17 208
2017 Supervisor 52 41 4 2 1 0 0 93 3 96
2017 Non-supervisor 47 30 10 9 3 1 0 78 12 218
2014 Supervisor 55 29 6 6 3 1 0 85 9 99
2014 Non-supervisor 42 31 11 9 5 0 1 74 14 204

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 68 27 2 2 1 0 0 95 3 170
2020 Non-supervisor 67 24 5 2 1 0 0 91 4 376
2019 Supervisor 63 28 3 4 2 0 0 91 6 151
2019 Non-supervisor 63 25 6 4 1 1 0 89 6 347
2018 Supervisor 60 31 4 5 0 0 0 91 5 108
2018 Non-supervisor 52 31 6 6 4 0 0 84 10 206
2017 Supervisor 47 48 3 2 0 0 0 95 2 96
2017 Non-supervisor 51 30 7 9 3 0 0 81 12 217
2014 Supervisor 54 32 7 5 2 0 0 86 7 99
2014 Non-supervisor 51 35 7 5 2 0 0 86 7 205

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 63 30 4 2 0 1 0 94 2 170
2020 Non-supervisor 58 30 7 2 3 1 0 88 5 373
2019 Supervisor 59 31 5 3 2 1 0 90 5 151
2019 Non-supervisor 53 33 6 5 2 1 1 87 7 347
2018 Supervisor 50 42 3 4 1 1 0 93 5 107
2018 Non-supervisor 46 31 11 6 4 0 0 78 11 209

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 38 44 11 6 1 1 0 82 7 172
2020 Non-supervisor 43 35 12 6 1 2 0 80 7 377
2019 Supervisor 38 39 12 5 4 2 0 78 10 150
2019 Non-supervisor 39 42 9 6 2 3 0 82 8 348
2018 Supervisor 43 43 8 4 1 1 0 87 5 108
2018 Non-supervisor 37 39 13 7 2 3 0 78 9 209
2017 Supervisor 36 44 10 3 3 2 1 83 7 95
2017 Non-supervisor 48 35 7 6 1 3 0 86 7 218
2014 Supervisor 57 27 11 4 1 0 0 84 5 99
2014 Non-supervisor 47 31 12 4 4 2 0 80 8 204

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 37 42 15 2 1 4 0 82 3 172
2020 Non-supervisor 44 33 12 3 2 7 0 83 5 381
2019 Supervisor 39 38 13 6 3 1 0 78 9 152
2019 Non-supervisor 44 31 16 4 1 4 0 78 5 344
2018 Supervisor 41 43 10 4 1 2 0 85 5 106
2018 Non-supervisor 38 39 12 3 1 6 0 82 5 207
2017 Supervisor 43 34 14 1 3 4 0 81 4 96
2017 Non-supervisor 46 34 9 3 2 6 1 85 5 216
2014 Supervisor 55 28 14 1 1 1 0 84 2 99
2014 Non-supervisor 52 29 9 1 4 4 0 85 6 204

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 52 37 7 2 2 0 0 89 4 171
2020 Non-supervisor 61 30 5 4 1 0 0 91 4 379
2019 Supervisor 52 36 5 5 2 0 0 88 7 152
2019 Non-supervisor 54 36 6 3 1 1 0 90 4 347
2018 Supervisor 43 43 7 3 4 0 0 86 7 108
2018 Non-supervisor 47 37 7 6 2 1 0 84 8 209
2017 Supervisor 41 45 6 3 4 0 0 86 7 96
2017 Non-supervisor 51 35 9 2 2 0 0 87 4 218
2014 Supervisor 63 24 5 5 2 0 0 88 7 98
2014 Non-supervisor 56 31 8 3 2 0 0 87 5 204

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 61 19 10 2 0 6 2 87 2 172
2020 Non-supervisor 55 22 8 2 3 5 3 85 6 380

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 30 40 21 3 0 6 0 74 3 171
2020 Non-supervisor 37 28 17 4 2 11 1 75 6 380

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 47 27 13 6 1 4 2 79 7 170
2020 Non-supervisor 43 30 9 5 3 6 4 81 10 377

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 38 33 8 4 4 9 4 82 9 172
2020 Non-supervisor 37 27 16 4 3 7 7 73 8 379
2019 Supervisor 37 35 14 3 3 1 6 78 7 152
2019 Non-supervisor 34 27 14 8 5 7 5 70 15 347
2018 Supervisor 31 39 12 9 2 4 4 76 11 108
2018 Non-supervisor 23 29 15 11 6 8 7 62 20 209
2017 Supervisor 30 44 14 3 1 3 4 80 4 96
2017 Non-supervisor 32 17 15 11 8 8 8 58 23 217
2014 Supervisor 38 37 8 7 5 2 3 79 13 99
2014 Non-supervisor 37 22 15 12 5 4 6 65 18 204

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 34 35 17 7 4 2 1 71 12 172
2020 Non-supervisor 35 31 14 9 6 3 3 70 15 380
2019 Supervisor 35 38 11 11 1 3 1 76 12 151
2019 Non-supervisor 34 30 15 9 5 4 2 68 16 348
2018 Supervisor 38 29 9 18 3 3 0 69 22 108
2018 Non-supervisor 20 38 12 19 7 3 1 61 26 209
2017 Supervisor 33 34 11 12 7 1 1 68 20 96
2017 Non-supervisor 31 32 11 15 6 3 2 66 23 218
2014 Supervisor 51 27 10 3 5 4 0 81 9 99
2014 Non-supervisor 32 41 10 7 6 3 1 76 14 204

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 27 39 25 7 2 1 0 66 9 171
2020 Non-supervisor 38 34 18 5 2 2 0 74 7 378
2019 Supervisor 30 41 18 5 3 2 1 73 8 152
2019 Non-supervisor 34 32 23 7 2 2 0 67 10 345
2018 Supervisor 29 35 22 11 2 1 0 64 13 106
2018 Non-supervisor 21 38 27 10 3 2 0 60 13 205

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 15 26 18 13 8 16 3 51 26 172
2020 Non-supervisor 25 23 17 8 7 17 3 59 19 381
2019 Supervisor 15 25 19 10 9 9 11 51 25 151
2019 Non-supervisor 25 22 16 11 9 14 3 56 24 348
2018 Supervisor 20 20 17 18 13 11 1 45 35 108
2018 Non-supervisor 12 23 24 13 11 13 4 41 30 208
2017 Supervisor 15 19 20 14 16 11 7 40 36 96
2017 Non-supervisor 18 16 17 13 13 17 6 44 34 218
2014 Supervisor 13 20 18 17 9 15 8 43 34 99
2014 Non-supervisor 13 22 15 16 16 16 2 43 39 204

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 60 33 2 3 3 0 0 92 6 170
2020 Non-supervisor 55 35 2 6 1 0 0 90 7 380

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 42 40 6 7 3 1 1 84 10 172
2020 Non-supervisor 41 40 8 9 2 0 0 81 11 380
2019 Supervisor 43 34 4 16 4 0 0 77 20 151
2019 Non-supervisor 41 31 6 13 8 0 0 73 21 345
2017 Supervisor 44 31 7 11 7 0 0 76 18 95
2017 Non-supervisor 49 30 7 10 4 0 0 80 14 218
2014 Supervisor 58 22 5 9 6 0 0 80 15 99
2014 Non-supervisor 55 29 7 6 2 0 0 85 8 203

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 57 34 4 2 2 1 0 92 4 169
2020 Non-supervisor 54 31 9 4 1 0 1 85 5 376
2019 Supervisor 62 29 5 3 1 0 0 91 4 152
2019 Non-supervisor 52 32 8 6 1 0 1 85 7 347
2017 Supervisor 47 43 6 2 2 0 0 90 4 95
2017 Non-supervisor 55 29 8 6 0 0 1 85 7 217
2014 Supervisor 56 31 3 7 1 1 1 89 8 99
2014 Non-supervisor 53 35 8 3 1 0 0 87 5 203

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 78 18 1 1 0 1 1 98 1 172
2020 Non-supervisor 81 13 2 3 1 1 0 94 4 377
2017 Supervisor 75 16 4 2 0 0 2 93 2 95
2017 Non-supervisor 76 19 3 2 0 0 0 95 2 218
2014 Supervisor 64 28 4 2 1 1 0 93 3 99
2014 Non-supervisor 76 15 6 1 2 0 0 91 3 204

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 39 34 17 7 2 0 1 74 9 172
2020 Non-supervisor 44 32 15 4 2 3 0 79 6 381
2019 Supervisor 44 33 13 5 1 3 0 79 7 152
2019 Non-supervisor 50 27 13 4 1 4 0 81 5 347

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 7 93 172
2020 Non-supervisor 8 92 379
2019 Supervisor 10 90 151
2019 Non-supervisor 12 88 348
2018 Supervisor 11 89 108
2018 Non-supervisor 15 85 210

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 44 56 14
2019 Non-supervisor 54 46 40

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 12
2020 Non-supervisor 0 100 30
2019 Supervisor 0 100 14
2019 Non-supervisor 0 100 40
2018 Supervisor 0 100 12
2018 Non-supervisor 0 100 32

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 0 100 12
2018 Non-supervisor 0 100 32

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 14
2019 Non-supervisor 0 100 40

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 59 41 12
2020 Non-supervisor 41 59 30

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 59 41 12
2020 Non-supervisor 33 67 30
2018 Supervisor 58 42 12
2018 Non-supervisor 41 59 32

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 49 51 12
2020 Non-supervisor 39 61 30
2019 Supervisor 39 61 13
2019 Non-supervisor 42 58 40

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 48 52 12
2018 Non-supervisor 48 52 32

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 39 61 13
2019 Non-supervisor 25 75 40
2018 Supervisor 59 41 12
2018 Non-supervisor 18 82 32

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 63 37 13
2019 Non-supervisor 40 60 40

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 39 61 13
2019 Non-supervisor 23 77 40

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 12
2020 Non-supervisor 0 100 30
2019 Supervisor 0 100 13
2019 Non-supervisor 0 100 40
2018 Supervisor 0 100 12
2018 Non-supervisor 0 100 32

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 54 46 13
2019 Non-supervisor 38 62 40
2018 Supervisor 45 55 12
2018 Non-supervisor 38 62 32

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 55 45 13
2019 Non-supervisor 49 51 39
2018 Supervisor 41 59 12
2018 Non-supervisor 34 66 32

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 40 60 13
2019 Non-supervisor 25 75 39

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 39 61 13
2019 Non-supervisor 15 85 39

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 0 100 12
2018 Non-supervisor 0 100 32

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 0 100 12
2018 Non-supervisor 42 58 32

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 50 50 12
2018 Non-supervisor 56 44 32

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 17 13 16 2 3 40 9 60 9 172
2020 Non-supervisor 18 11 14 3 2 39 12 61 11 379
2019 Supervisor 17 17 17 4 3 29 11 59 12 152
2019 Non-supervisor 16 8 21 5 4 32 14 45 16 347
2018 Supervisor 16 18 17 6 2 32 9 57 14 108
2018 Non-supervisor 13 8 28 4 3 39 6 37 13 209
2017 Supervisor 15 12 21 7 5 35 4 45 20 96
2017 Non-supervisor 14 11 16 7 6 35 12 47 23 217
2014 Supervisor 28 11 16 6 2 29 8 62 13 99
2014 Non-supervisor 12 11 14 6 6 39 11 48 24 204

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 33 29 18 1 4 14 1 73 6 172
2020 Non-supervisor 31 26 14 4 2 21 1 74 8 381
2019 Supervisor 31 33 18 2 1 13 2 75 3 152
2019 Non-supervisor 33 25 16 6 1 16 2 71 9 348
2018 Supervisor 25 42 22 4 3 3 2 70 7 108
2018 Non-supervisor 22 28 24 4 4 18 1 60 10 208
2017 Supervisor 23 33 18 9 3 13 1 65 14 96
2017 Non-supervisor 22 23 21 7 4 20 2 59 15 217
2014 Supervisor 34 31 12 4 2 16 1 78 7 99
2014 Non-supervisor 19 23 23 5 5 22 3 56 14 203

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 5 95 171
2020 Non-supervisor 4 96 380
2019 Supervisor 8 92 151
2019 Non-supervisor 4 96 348

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 42 58 12
2019 Non-supervisor 36 64 14

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 12
2019 Non-supervisor 0 100 14

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 12
2019 Non-supervisor 0 100 14

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 12
2019 Non-supervisor 0 100 14

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 12
2019 Non-supervisor 43 57 14

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 12
2019 Non-supervisor 0 100 14

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 12
2019 Non-supervisor 0 100 14

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 12
2019 Non-supervisor 0 100 13

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 42 58 12
2019 Non-supervisor 61 39 13

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 18 15 14 1 0 42 9 68 3 171
2020 Non-supervisor 19 10 14 4 2 42 11 60 11 379
2019 Supervisor 15 17 16 3 2 37 10 61 9 151
2019 Non-supervisor 18 10 21 1 2 36 12 54 5 346
2018 Supervisor 17 20 17 0 3 36 8 65 5 107
2018 Non-supervisor 13 8 27 2 2 44 5 40 8 208
2017 Supervisor 16 7 19 2 0 47 9 52 5 96
2017 Non-supervisor 14 11 17 3 1 45 9 55 9 216
2014 Supervisor 21 13 15 1 0 42 8 68 2 99
2014 Non-supervisor 12 12 15 4 3 42 12 52 16 204

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 32 30 20 1 1 14 2 74 2 172
2020 Non-supervisor 33 25 15 4 1 20 2 74 7 379
2019 Supervisor 32 30 14 3 2 16 2 76 7 152
2019 Non-supervisor 35 24 16 2 1 18 4 76 3 347
2018 Supervisor 32 38 18 2 1 7 2 77 3 108
2018 Non-supervisor 24 25 24 2 3 21 1 63 6 206
2017 Supervisor 32 36 19 1 0 11 1 78 1 96
2017 Non-supervisor 28 27 15 4 2 22 3 72 7 218
2014 Supervisor 40 24 13 3 2 18 0 78 6 99
2014 Non-supervisor 25 26 15 6 3 22 2 68 11 204

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 9 91 171
2020 Non-supervisor 6 94 372

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 11 89 172
2020 Non-supervisor 12 88 373
2019 Supervisor 11 89 152
2019 Non-supervisor 14 86 346
2017 Supervisor 21 79 96
2017 Non-supervisor 14 86 218
2014 Supervisor 10 90 99
2014 Non-supervisor 14 86 204

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 57 43 18
2020 Non-supervisor 54 46 46

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 77 23 18
2020 Non-supervisor 78 22 46
2019 Supervisor 81 19 16
2019 Non-supervisor 86 14 48
2017 Supervisor 64 36 20
2017 Non-supervisor 80 20 30
2014 Non-supervisor 77 23 30

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 57 37 0 7 0 0 0 93 7 14
2020 Non-supervisor 44 25 8 17 6 0 0 69 23 36
2019 Supervisor 62 38 0 0 0 0 0 100 0 13
2019 Non-supervisor 36 33 10 18 2 0 0 69 21 40
2017 Supervisor 61 39 0 0 0 0 0 100 0 13
2017 Non-supervisor 45 44 0 11 0 0 0 89 11 25
2014 Non-supervisor 52 40 8 0 0 0 0 92 0 23

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 49 37 7 2 1 2 3 90 3 170
2020 Non-supervisor 53 32 4 3 2 3 4 91 5 378
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 23 35 19 15 8 1 0 58 23 171
2020 Non-supervisor 38 31 15 8 5 2 1 71 13 380

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 49 34 11 7 0 0 0 83 7 172
2020 Non-supervisor 43 40 10 4 1 1 1 85 5 378

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 48 32 10 8 2 1 0 81 10 170
2020 Non-supervisor 43 37 13 4 1 1 1 81 5 377

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 43 32 17 6 2 0 0 76 8 171
2020 Non-supervisor 37 38 18 2 1 1 3 78 3 377

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 56 28 15 1 0 0 1 84 1 171
2020 Non-supervisor 55 28 10 3 0 1 3 86 4 377

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 74 19 4 1 0 2 0 95 1 172
2020 Non-supervisor 70 17 6 1 0 5 2 93 1 380

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 57 32 8 3 0 1 0 89 3 172
2020 Non-supervisor 52 33 9 3 1 2 1 87 4 379

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 56 30 8 4 1 1 0 86 5 172
2020 Non-supervisor 53 31 6 6 3 1 1 85 9 381

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 65 24 5 3 2 1 0 89 5 172
2020 Non-supervisor 59 27 8 3 1 2 1 88 4 379

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 99 1 172

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 30 31 20 13 6 0 0 61 19 171

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 35 47 11 4 1 1 0 83 5 172
2020 Non-supervisor 41 40 10 5 2 2 0 82 7 380
2019 Supervisor 36 44 12 3 1 3 0 83 4 152
2019 Non-supervisor 36 40 13 6 2 2 1 78 8 347
2018 Supervisor 32 47 10 7 2 1 1 80 9 108
2018 Non-supervisor 26 40 17 9 4 4 0 69 13 209
2017 Supervisor 31 46 10 6 5 2 0 79 12 96
2017 Non-supervisor 24 35 18 9 5 9 0 65 15 217

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 34 36 13 11 5 1 0 71 16 169
2020 Non-supervisor 44 30 9 10 5 2 0 76 15 379

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 44 35 16 3 2 1 0 79 5 171
2020 Non-supervisor 54 29 9 4 2 1 1 85 6 378

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 18 41 18 14 6 2 0 61 21 172
2020 Non-supervisor 36 31 17 10 3 3 0 69 14 381
2019 Supervisor 24 34 19 16 5 2 0 59 21 151
2019 Non-supervisor 30 36 15 10 6 2 1 68 17 348
2018 Supervisor 21 35 16 17 10 1 0 57 27 108
2018 Non-supervisor 23 30 20 19 7 2 0 54 26 208
2017 Supervisor 10 35 21 21 11 2 0 47 32 95
2017 Non-supervisor 19 37 16 14 13 2 0 57 28 218

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 28 47 12 9 2 0 1 76 12 172
2019 Supervisor 25 44 11 9 3 4 3 75 14 151

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 44 27 12 7 9 0 1 72 16 171
2020 Non-supervisor 41 22 13 10 11 0 2 64 22 381

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 37 32 15 8 7 0 1 70 15 172
2020 Non-supervisor 35 25 22 7 10 0 2 61 16 379
2019 Supervisor 22 33 25 11 7 0 1 56 19 152
2019 Non-supervisor 30 29 17 7 16 0 1 60 23 348
2018 Supervisor 29 31 21 12 6 0 2 60 18 108
2018 Non-supervisor 22 33 21 11 12 0 1 55 24 209
2017 Supervisor 31 25 21 13 7 1 2 58 20 96
2017 Non-supervisor 26 24 20 13 14 0 3 51 28 215

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 2 8 24 33 32 0 0 11 65 171
2020 Non-supervisor 15 21 30 18 15 0 0 37 33 381
2019 Supervisor 4 17 21 33 26 0 0 21 59 151
2019 Non-supervisor 18 27 29 17 9 0 0 45 26 348
2018 Supervisor 3 14 30 23 29 1 0 18 52 108
2018 Non-supervisor 12 22 36 21 10 0 0 34 31 209
2017 Supervisor 5 14 28 20 33 0 0 19 53 96
2017 Non-supervisor 15 25 26 22 11 0 1 40 33 218

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 2 10 32 27 29 0 1 11 56 171
2020 Non-supervisor 18 25 25 18 13 0 0 43 31 380
2019 Supervisor 4 22 24 22 27 1 0 26 49 149
2019 Non-supervisor 23 25 25 17 9 1 1 48 27 348
2018 Supervisor 3 21 24 25 25 1 0 25 50 107
2018 Non-supervisor 13 28 29 20 10 0 0 41 30 207
2017 Supervisor 3 26 27 20 24 0 0 29 44 96
2017 Non-supervisor 21 26 21 17 13 0 2 48 31 217

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 3 16 25 26 29 0 1 19 56 171
2020 Non-supervisor 20 23 22 18 14 1 1 44 34 381
2019 Supervisor 5 19 29 23 24 0 0 24 47 152
2019 Non-supervisor 22 28 19 18 11 1 1 51 30 347
2018 Supervisor 2 20 22 27 29 1 0 22 56 108
2018 Non-supervisor 14 22 26 23 15 0 0 36 38 208
2017 Supervisor 6 20 25 23 26 0 0 26 49 96
2017 Non-supervisor 15 25 17 25 15 0 2 41 41 216

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 6 19 23 26 26 0 0 25 52 171
2020 Non-supervisor 33 26 20 12 8 0 2 59 20 380
2019 Supervisor 13 26 19 20 22 1 0 38 43 152
2019 Non-supervisor 41 29 13 9 4 1 2 73 13 346
2018 Supervisor 15 20 23 18 22 1 1 36 40 107
2018 Non-supervisor 30 34 20 8 4 1 3 67 13 207
2017 Supervisor 15 26 28 12 17 0 1 42 30 96
2017 Non-supervisor 32 29 17 6 5 0 10 69 12 216

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 9 18 22 25 26 0 0 27 51 171
2020 Non-supervisor 25 21 25 16 13 0 0 46 29 380
2019 Supervisor 13 20 31 13 23 0 0 33 36 152
2019 Non-supervisor 30 31 20 11 7 1 1 61 19 346
2018 Supervisor 15 18 26 21 20 0 0 33 41 108
2018 Non-supervisor 29 27 25 11 8 0 0 57 19 208
2017 Supervisor 7 24 32 28 8 0 0 31 36 95
2017 Non-supervisor 28 30 20 13 6 1 2 60 19 216

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 19 25 18 18 15 0 5 46 34 172
2020 Non-supervisor 31 22 14 10 13 0 10 59 26 378

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 24 38 27 5 4 1 1 63 10 171
2020 Non-supervisor 33 33 20 9 4 0 1 66 14 380
2019 Supervisor 32 35 19 6 8 0 0 67 14 151
2019 Non-supervisor 34 31 21 7 4 1 1 67 11 346
2018 Supervisor 23 34 22 13 7 1 0 58 20 107
2018 Non-supervisor 22 31 33 9 4 1 0 54 13 208
2017 Supervisor 19 34 33 7 7 0 0 53 15 95
2017 Non-supervisor 34 27 23 9 4 0 3 63 13 216

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 5 25 27 27 15 1 0 31 42 172
2020 Non-supervisor 21 25 28 17 9 0 0 46 25 381
2019 Supervisor 13 27 30 19 11 0 0 40 30 151
2019 Non-supervisor 25 26 26 15 7 1 1 52 22 348
2018 Supervisor 12 24 21 26 16 1 0 36 42 107
2018 Non-supervisor 15 30 29 20 5 0 0 46 25 208
2017 Supervisor 17 25 26 19 13 0 0 42 32 95
2017 Non-supervisor 21 31 20 21 5 0 2 53 26 217

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 20 35 21 15 9 0 0 55 24 171
2020 Non-supervisor 28 30 24 10 7 0 0 59 17 378
2019 Supervisor 29 26 21 14 9 0 0 56 23 151
2019 Non-supervisor 29 27 21 15 7 0 0 56 22 348
2018 Supervisor 20 35 15 16 12 1 0 56 29 107
2018 Non-supervisor 22 25 27 16 9 1 0 48 25 209
2017 Supervisor 17 31 29 17 7 0 0 48 24 95
2017 Non-supervisor 28 28 21 15 7 0 1 57 22 216

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 41 30 14 9 5 0 1 71 15 172
2020 Non-supervisor 48 28 12 6 5 0 1 77 11 379
2019 Supervisor 50 21 12 10 6 1 0 72 16 151
2019 Non-supervisor 48 25 13 7 5 1 1 74 13 348

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 28 35 22 11 5 0 0 63 15 171
2020 Non-supervisor 30 28 21 13 7 0 0 59 20 380

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 19 25 27 17 12 0 1 44 29 172
2020 Non-supervisor 31 31 22 11 5 0 1 62 16 379
2019 Supervisor 28 36 17 12 7 0 0 64 19 148
2019 Non-supervisor 38 29 20 8 3 1 0 68 11 347
2018 Supervisor 16 35 24 15 10 1 0 51 24 107
2018 Non-supervisor 27 33 27 9 4 0 0 60 13 208
2017 Supervisor 24 26 26 16 6 0 1 51 23 95
2017 Non-supervisor 33 28 21 12 4 0 2 62 17 215

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 51 32 9 5 1 1 1 85 6 165
2020 Non-supervisor 52 26 17 2 1 0 3 80 3 378
2019 Supervisor 56 20 11 6 7 0 0 76 13 151
2019 Non-supervisor 54 17 15 8 6 1 0 71 14 348
2018 Supervisor 63 20 11 3 2 1 0 83 5 107
2018 Non-supervisor 57 18 16 4 4 0 2 76 8 208
2017 Supervisor 52 22 15 4 5 1 1 75 10 96
2017 Non-supervisor 60 18 12 5 3 0 2 80 9 218

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 54 29 9 5 2 0 0 83 8 170
2020 Non-supervisor 45 33 16 5 2 0 0 78 6 379

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 81 11 4 2 1 1 2 94 3 168
2020 Non-supervisor 74 16 4 1 0 1 4 94 1 380
2019 Supervisor 79 9 5 2 1 1 3 92 3 150
2019 Non-supervisor 73 12 6 2 2 1 3 89 5 346
2018 Supervisor 82 7 5 2 1 1 3 92 3 107
2018 Non-supervisor 76 11 4 2 2 0 4 91 5 208

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 79 11 2 4 2 0 2 91 6 169
2020 Non-supervisor 83 5 3 2 2 1 4 93 4 379
2019 Supervisor 80 9 3 4 4 0 1 90 8 151
2019 Non-supervisor 76 9 4 3 4 1 3 89 8 346
2018 Supervisor 79 8 4 5 1 1 2 89 7 107
2018 Non-supervisor 74 10 7 5 3 0 2 85 8 208
2017 Supervisor 76 9 3 2 2 3 4 92 4 96
2017 Non-supervisor 71 11 4 4 5 0 4 86 10 216

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 74 18 5 1 1 0 1 92 2 168
2020 Non-supervisor 76 12 8 2 0 0 2 90 2 379
2019 Supervisor 59 24 14 0 2 0 1 84 2 150
2019 Non-supervisor 65 18 7 5 3 1 1 85 8 347
2018 Supervisor 62 21 10 4 1 1 0 85 5 108
2018 Non-supervisor 57 24 11 4 2 0 2 82 6 209
2017 Supervisor 54 29 8 1 1 1 5 89 2 96
2017 Non-supervisor 61 19 12 3 3 0 2 82 6 218

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 61 21 9 4 4 0 1 83 8 169
2020 Non-supervisor 70 15 6 4 3 0 2 87 8 377
2019 Supervisor 58 18 13 4 7 0 1 76 11 150
2019 Non-supervisor 64 15 9 5 5 1 2 82 10 346
2018 Supervisor 54 18 13 8 5 1 0 73 13 108
2018 Non-supervisor 55 22 10 8 5 0 0 77 12 208
2017 Supervisor 58 22 8 4 3 1 4 84 7 96
2017 Non-supervisor 58 18 11 5 5 0 3 78 11 217

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 62 24 9 2 2 0 1 86 4 170
2020 Non-supervisor 75 3 0 0 0 0 22 100 0 379
2019 Supervisor 53 23 16 5 3 0 0 76 8 149
2019 Non-supervisor 64 5 1 1 1 1 28 97 2 345
2018 Supervisor 52 27 14 6 1 1 0 79 7 108
2018 Non-supervisor 53 5 2 0 0 0 39 95 1 205
2017 Supervisor 43 28 17 5 2 1 3 75 7 95
2017 Non-supervisor 59 3 3 1 1 1 33 94 3 218

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 79 14 5 1 1 0 1 93 2 170
2020 Non-supervisor 79 12 3 1 1 0 4 95 2 378
2019 Supervisor 70 20 6 1 1 0 3 93 1 151
2019 Non-supervisor 71 13 6 4 1 1 5 89 5 347
2018 Supervisor 75 15 6 2 0 1 1 92 2 108
2018 Non-supervisor 73 14 5 1 1 0 6 93 2 209
2017 Supervisor 68 15 8 1 1 1 5 89 2 96
2017 Non-supervisor 73 11 4 2 0 1 8 94 2 217

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 79 15 5 1 1 0 0 94 1 171
2020 Non-supervisor 72 13 7 3 3 0 2 87 6 381
2019 Supervisor 85 5 5 0 3 0 2 92 3 151
2019 Non-supervisor 73 12 6 3 3 1 3 87 6 345
2018 Supervisor 83 9 3 2 2 1 1 93 4 108
2018 Non-supervisor 73 10 5 2 4 0 5 88 6 209
2017 Supervisor 79 9 4 1 1 1 4 93 2 96
2017 Non-supervisor 65 12 7 5 2 0 9 85 7 218

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 50 36 10 4 1 0 0 86 5 172
2020 Non-supervisor 43 27 18 8 3 0 1 70 11 381
2019 Supervisor 62 20 10 5 1 0 1 84 6 151
2019 Non-supervisor 53 28 13 4 2 0 1 82 5 347
2018 Supervisor 55 28 12 3 1 0 0 83 4 108
2018 Non-supervisor 45 27 19 5 1 0 4 74 7 209
2017 Supervisor 55 27 10 2 1 1 3 86 3 96
2017 Non-supervisor 54 19 13 5 4 1 3 77 10 218

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 31 37 24 7 1 0 0 68 8 172
2020 Non-supervisor 27 38 23 7 4 0 1 65 11 381

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 2 20 37 30 12 0 0 22 42 171
2020 Non-supervisor 12 29 40 16 3 0 0 41 20 381
2019 Supervisor 7 18 42 24 9 0 0 25 33 152
2019 Non-supervisor 16 35 35 10 3 1 0 52 13 348
2018 Supervisor 3 22 39 28 8 0 0 25 36 108
2018 Non-supervisor 11 30 40 17 2 0 0 41 19 209
2017 Supervisor 3 15 50 19 13 0 0 18 32 96
2017 Non-supervisor 10 28 40 16 6 0 0 38 22 218

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 23 32 35 10 1 0 0 11 54 172
2020 Non-supervisor 11 23 38 17 9 0 0 27 34 380
2019 Supervisor 19 26 39 13 3 0 0 16 45 152
2019 Non-supervisor 7 13 43 22 13 0 0 35 21 344
2018 Supervisor 11 36 36 11 5 0 0 16 48 107
2018 Non-supervisor 8 23 38 24 7 0 0 31 31 204
2017 Supervisor 14 26 44 15 0 1 0 15 40 96
2017 Non-supervisor 11 23 36 20 11 0 0 31 33 218
Top of page

Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 33 45 22 1 58 42 172
2020 Non-supervisor 36 44 18 3 55 45 381

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 28 72 57
2020 Non-supervisor 38 62 136

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 40 19 15 11 9 1 5 63 21 172
2020 Non-supervisor 37 19 13 10 8 1 13 65 20 380
2019 Supervisor 45 20 17 9 9 0 1 65 18 149
2019 Non-supervisor 40 18 12 11 11 1 7 64 23 342
2018 Supervisor 43 25 15 8 6 0 3 70 15 108
2018 Non-supervisor 37 12 16 15 13 0 7 53 29 209

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 14 16 12 21 32 2 4 31 56 57
2020 Non-supervisor 16 16 15 20 28 1 4 34 50 136

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 7 10 7 30 41 2 4 18 75 57
2020 Non-supervisor 10 13 18 18 36 1 4 25 56 135
Report a problem on this page
Date modified: