2020 Public Service Employee Survey Results by Theme for Infrastructure Canada by Question 122. What is your sexual orientation?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues
- Support to resolve pay or other compensation issues

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	40	41	11	7	2	81	8	416
2020	Gay or lesbian	38	38	14	10	0	76	10	21
2020	Prefer not to answer	32	33	13	15	7	66	22	70
2019	Heterosexual	41	41	8	6	4	83	10	364
2019	Prefer not to answer	35	34	5	16	10	69	26	74
2018	Heterosexual	38	37	9	9	6	76	15	221
2018	Gay or lesbian	48	44	0	8	0	92	8	11
2018	Prefer not to answer	26	41	13	8	11	67	20	60

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	44	37	9	7	3	0	81	10	421
2020	Gay or lesbian	42	40	13	0	5	0	82	5	22
2020	Prefer not to answer	38	35	10	9	9	0	73	17	70
2019	Heterosexual	42	38	9	7	4	0	80	11	364
2019	Bisexual	43	29	14	9	0	5	75	10	21
2019	Prefer not to answer	43	28	8	11	10	0	71	21	74
2018	Heterosexual	38	35	8	12	6	0	73	18	223
2018	Gay or lesbian	39	50	11	0	0	0	89	0	11
2018	Prefer not to answer	19	34	21	20	7	0	53	26	60

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	51	33	12	2	2	0	84	4	418
2020	Gay or lesbian	55	35	5	5	0	0	90	5	20
2020	Prefer not to answer	48	31	14	6	1	0	79	7	71
2019	Heterosexual	50	37	9	3	1	1	87	4	363
2019	Prefer not to answer	49	27	16	3	6	0	76	8	74
2018	Heterosexual	50	33	10	4	3	0	83	7	222
2018	Gay or lesbian	59	41	0	0	0	0	100	0	10
2018	Prefer not to answer	41	34	13	5	7	0	76	11	60

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	45	38	11	5	1	0	82	7	417
2020	Gay or lesbian	50	41	0	9	0	0	91	9	22
2020	Prefer not to answer	36	29	20	8	7	0	65	15	71
2019	Heterosexual	49	36	7	4	3	1	86	7	364
2019	Bisexual	42	34	15	9	0	0	76	9	21
2019	Prefer not to answer	41	34	7	9	8	0	75	18	74
2018	Heterosexual	40	35	12	9	4	0	75	13	223
2018	Gay or lesbian	56	36	0	8	0	0	92	8	11
2018	Prefer not to answer	30	33	16	12	8	0	64	20	60

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	48	28	12	10	2	0	76	12	419
2020	Gay or lesbian	55	18	23	5	0	0	73	5	22
2020	Prefer not to answer	38	24	16	7	11	4	64	19	71
2019	Heterosexual	42	36	10	7	5	1	78	12	366
2019	Bisexual	42	34	10	14	0	0	76	14	21
2019	Prefer not to answer	36	28	15	11	10	0	65	20	74
2018	Heterosexual	32	34	18	8	6	2	68	14	224
2018	Gay or lesbian	64	0	36	0	0	0	64	0	11
2018	Prefer not to answer	18	34	21	13	15	0	52	28	60

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	46	32	13	7	2	0	78	9	417
2020	Gay or lesbian	55	18	23	5	0	0	73	5	22
2020	Prefer not to answer	35	30	17	6	11	1	66	17	71
2019	Heterosexual	44	36	9	6	4	1	80	11	362
2019	Bisexual	52	30	10	9	0	0	81	9	21
2019	Prefer not to answer	38	27	12	15	9	0	65	23	74
2018	Heterosexual	36	32	17	8	6	1	69	14	221
2018	Gay or lesbian	64	28	8	0	0	0	92	0	11
2018	Prefer not to answer	18	31	24	17	11	0	48	28	60

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	40	24	19	9	5	2	1	66	14	419
2020	Gay or lesbian	37	27	18	14	0	5	0	67	14	22
2020	Prefer not to answer	22	20	19	17	17	3	2	44	36	71
2019	Heterosexual	37	30	15	8	8	2	0	69	16	365
2019	Bisexual	47	10	15	5	19	5	0	60	25	21
2019	Prefer not to answer	29	20	13	16	18	4	0	50	36	73
2018	Heterosexual	29	23	19	15	11	3	0	54	27	223
2018	Gay or lesbian	45	36	11	0	0	8	0	88	0	11
2018	Prefer not to answer	17	21	18	24	19	2	0	39	43	60

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	60	25	10	2	1	0	2	86	3	418
2020	Gay or lesbian	74	13	14	0	0	0	0	86	0	22
2020	Prefer not to answer	52	33	9	3	0	1	1	88	3	71
2019	Heterosexual	63	21	9	3	1	2	1	87	4	366
2019	Bisexual	52	29	19	0	0	0	0	81	0	21
2019	Prefer not to answer	57	23	16	1	3	0	0	80	4	74

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	56	30	6	5	2	0	1	87	7	418
2020	Gay or lesbian	55	35	5	5	0	0	0	91	5	22
2020	Prefer not to answer	54	28	10	3	3	3	0	84	6	71
2019	Heterosexual	57	27	6	5	3	1	1	85	9	365
2019	Bisexual	62	15	19	0	4	0	0	76	4	21
2019	Prefer not to answer	50	23	9	11	6	1	0	74	17	74
2018	Heterosexual	48	31	7	7	5	1	0	80	13	222
2018	Gay or lesbian	47	36	9	8	0	0	0	83	8	11
2018	Prefer not to answer	33	26	20	10	9	0	2	61	19	60

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	61	26	6	4	3	0	0	87	7	421
2020	Gay or lesbian	69	22	0	5	0	0	5	95	5	22
2020	Prefer not to answer	50	34	10	6	1	0	0	83	7	71
2019	Heterosexual	59	26	7	4	3	1	0	85	7	366
2019	Bisexual	58	24	10	5	4	0	0	81	9	21
2019	Prefer not to answer	50	28	8	8	5	0	0	78	14	73
2018	Heterosexual	52	27	5	7	8	1	1	80	15	224
2018	Gay or lesbian	55	26	19	0	0	0	0	81	0	11
2018	Prefer not to answer	37	23	20	8	10	0	2	61	19	60

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	41	35	12	4	1	5	82	5	421
2020	Gay or lesbian	37	50	13	0	0	0	87	0	22
2020	Prefer not to answer	38	21	17	10	6	8	64	17	71
2019	Heterosexual	42	38	9	4	3	4	83	7	365
2019	Bisexual	33	33	10	4	4	15	78	10	21
2019	Prefer not to answer	33	32	15	14	3	3	67	17	72
2018	Heterosexual	34	36	13	10	2	5	74	12	222
2018	Gay or lesbian	47	26	19	8	0	0	73	8	11
2018	Prefer not to answer	31	27	22	13	5	3	59	18	60

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	38	36	15	8	2	2	75	10	421
2020	Gay or lesbian	46	36	14	5	0	0	81	5	22
2020	Prefer not to answer	26	38	13	13	7	3	66	21	71
2019	Heterosexual	39	40	10	6	4	2	80	10	366
2019	Bisexual	33	33	10	9	4	10	74	15	21
2019	Prefer not to answer	29	35	13	19	4	0	64	23	70
2018	Heterosexual	33	29	17	15	4	2	63	20	222
2018	Gay or lesbian	47	37	8	8	0	0	84	8	11
2018	Prefer not to answer	21	34	19	18	8	0	55	26	60

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	28	37	18	10	4	3	0	67	14	416
2020	Gay or lesbian	41	27	23	9	0	0	0	68	9	22
2020	Prefer not to answer	21	35	14	14	9	6	1	61	25	71
2019	Heterosexual	31	37	16	8	4	3	0	71	13	364
2019	Bisexual	28	29	10	10	9	15	0	67	22	21
2019	Prefer not to answer	22	31	13	24	7	3	0	55	32	71
2018	Heterosexual	23	32	20	15	7	3	0	57	23	221
2018	Gay or lesbian	39	27	26	8	0	0	0	66	8	11
2018	Prefer not to answer	15	28	27	17	13	0	0	43	31	58

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	28	43	11	12	4	2	72	16	421
2020	Gay or lesbian	37	35	19	5	5	0	72	9	22
2020	Prefer not to answer	26	39	10	19	6	0	65	25	71
2019	Heterosexual	28	43	12	9	5	3	73	14	365
2019	Bisexual	28	34	5	19	9	5	65	29	21
2019	Prefer not to answer	25	25	22	17	10	1	50	27	72
2018	Heterosexual	18	43	12	17	7	1	63	25	222
2018	Gay or lesbian	39	27	9	25	0	0	66	25	11
2018	Prefer not to answer	15	28	21	21	16	0	43	36	60

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	44	36	10	8	2	0	80	10	421
2020	Gay or lesbian	51	31	14	5	0	0	82	5	22
2020	Prefer not to answer	39	28	17	16	0	0	67	16	71
2019	Heterosexual	45	36	7	6	4	1	82	10	365
2019	Prefer not to answer	34	35	11	12	8	0	69	20	74
2018	Heterosexual	36	34	11	13	5	1	71	18	224
2018	Gay or lesbian	55	25	11	9	0	0	80	9	11
2018	Prefer not to answer	15	34	28	17	6	0	49	24	59

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	36	45	8	8	3	81	10	419
2020	Gay or lesbian	41	40	5	9	5	82	14	22
2020	Prefer not to answer	25	44	8	19	4	69	23	70
2019	Heterosexual	34	43	9	11	3	78	13	362
2019	Bisexual	37	44	10	9	0	81	9	21
2019	Prefer not to answer	27	33	17	16	7	60	23	74
2018	Heterosexual	28	42	11	14	6	70	19	224
2018	Gay or lesbian	31	42	19	0	8	73	8	11
2018	Prefer not to answer	15	42	18	12	13	57	25	59

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	52	31	10	5	2	0	0	83	7	419
2020	Gay or lesbian	46	40	9	0	5	0	0	86	5	22
2020	Prefer not to answer	42	41	10	1	6	0	0	82	7	70
2019	Heterosexual	52	28	7	7	4	2	1	82	11	366
2019	Bisexual	43	38	9	5	0	5	0	85	5	21
2019	Prefer not to answer	44	30	8	14	4	0	0	74	18	74
2018	Heterosexual	43	30	9	11	7	1	0	73	18	224
2018	Gay or lesbian	48	33	8	11	0	0	0	81	11	11
2018	Prefer not to answer	28	30	18	13	7	2	2	60	21	60

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	38	40	11	7	1	0	1	80	9	419
2020	Gay or lesbian	42	40	9	9	0	0	0	82	9	22
2020	Prefer not to answer	29	30	23	14	3	1	0	60	17	71
2019	Heterosexual	36	40	10	11	2	1	0	76	13	365
2019	Bisexual	33	38	19	10	0	0	0	71	10	21
2019	Prefer not to answer	24	34	19	15	6	0	3	60	21	74
2018	Heterosexual	26	46	8	15	4	1	0	73	19	224
2018	Gay or lesbian	37	43	11	0	0	8	0	88	0	11
2018	Prefer not to answer	9	40	27	16	8	0	0	49	24	60

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	59	22	10	5	2	1	1	83	7	419
2020	Gay or lesbian	51	35	4	5	5	0	0	86	9	22
2020	Prefer not to answer	51	24	8	4	6	5	1	80	11	71

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	31	38	15	10	3	3	71	14	419
2020	Gay or lesbian	45	32	9	9	5	0	77	14	22
2020	Prefer not to answer	18	43	14	13	8	4	63	22	71
2019	Heterosexual	32	36	17	9	3	3	70	12	364
2019	Bisexual	18	48	15	14	5	0	66	19	21
2019	Prefer not to answer	26	33	15	19	7	0	59	26	74
2018	Heterosexual	26	30	20	14	7	4	57	21	221
2018	Gay or lesbian	48	28	8	16	0	0	76	16	11
2018	Prefer not to answer	6	26	24	27	15	2	33	43	60

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	28	29	17	15	7	2	3	59	23	420
2020	Gay or lesbian	36	37	9	5	14	0	0	73	18	22
2020	Prefer not to answer	19	24	14	14	18	4	7	48	37	71
2019	Heterosexual	30	31	13	12	8	4	2	65	21	366
2019	Bisexual	37	29	0	10	9	10	5	78	22	21
2019	Prefer not to answer	25	20	11	21	21	1	1	46	43	73
2018	Heterosexual	23	30	15	18	12	1	1	54	31	224
2018	Gay or lesbian	48	9	19	0	16	0	8	62	17	11
2018	Prefer not to answer	12	23	17	23	22	4	0	35	46	60

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	48	22	15	7	4	0	3	73	12	421
2020	Gay or lesbian	59	19	13	0	4	0	5	82	5	22
2020	Prefer not to answer	33	29	15	12	7	0	4	65	20	71
2019	Heterosexual	49	25	13	7	3	1	2	77	11	366
2019	Bisexual	33	25	28	5	9	0	0	58	14	21
2019	Prefer not to answer	44	19	16	7	8	1	4	67	16	74

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	53	24	13	5	2	0	3	80	7	421
2020	Gay or lesbian	55	23	18	5	0	0	0	77	5	22
2020	Prefer not to answer	43	23	17	6	6	0	6	70	12	71
2019	Heterosexual	52	24	14	4	2	3	2	80	6	365
2019	Bisexual	57	24	0	14	0	0	5	85	15	21
2019	Prefer not to answer	44	26	17	7	1	0	5	74	9	74

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	81	6	4	1	2	2	4	93	3	419
2020	Gay or lesbian	81	9	0	0	0	5	5	100	0	22
2020	Prefer not to answer	72	12	5	1	0	4	5	92	2	71
2019	Heterosexual	81	7	3	1	3	3	2	93	4	364
2019	Bisexual	95	0	5	0	0	0	0	95	0	21
2019	Prefer not to answer	81	1	3	1	1	4	8	94	3	74

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	79	9	3	1	1	0	6	94	2	419
2020	Gay or lesbian	86	0	0	0	0	0	14	100	0	22
2020	Prefer not to answer	75	10	1	2	1	0	11	95	3	71
2019	Heterosexual	85	4	2	2	1	2	5	95	2	362
2019	Bisexual	85	10	5	0	0	0	0	95	0	21
2019	Prefer not to answer	73	5	6	0	4	4	8	89	4	74

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	39	38	12	8	2	0	0	77	11	418
2020	Gay or lesbian	64	26	9	0	0	0	0	91	0	22
2020	Prefer not to answer	35	39	6	16	4	0	0	74	21	69
2019	Heterosexual	42	39	9	6	4	1	0	81	10	363
2019	Bisexual	42	19	20	5	9	0	5	65	15	21
2019	Prefer not to answer	38	32	4	17	8	0	1	71	25	74
2018	Heterosexual	36	39	9	11	5	0	0	75	16	222
2018	Gay or lesbian	56	27	17	0	0	0	0	83	0	11
2018	Prefer not to answer	26	29	18	18	8	0	0	56	26	59

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	42	38	12	5	2	0	0	80	7	418
2020	Gay or lesbian	55	36	9	0	0	0	0	91	0	22
2020	Prefer not to answer	32	40	12	11	4	0	0	73	16	71
2019	Heterosexual	45	34	11	7	3	1	0	79	10	363
2019	Bisexual	42	34	0	14	5	0	5	80	20	21
2019	Prefer not to answer	38	29	15	11	7	0	0	67	18	74
2018	Heterosexual	39	29	15	10	6	0	0	68	16	221
2018	Gay or lesbian	39	45	8	0	0	8	0	91	0	11
2018	Prefer not to answer	24	22	27	16	11	0	0	46	27	60

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	39	41	10	7	2	0	0	81	9	415
2020	Gay or lesbian	46	49	5	0	0	0	0	95	0	22
2020	Prefer not to answer	30	36	10	20	4	0	0	66	25	70
2019	Heterosexual	41	39	11	6	2	1	0	81	8	362
2019	Bisexual	38	39	14	0	0	5	5	85	0	21
2019	Prefer not to answer	33	36	11	13	7	0	0	69	20	72
2018	Heterosexual	33	30	18	11	6	1	1	64	18	222
2018	Gay or lesbian	39	26	27	0	0	8	0	70	0	11
2018	Prefer not to answer	24	28	31	10	9	0	0	51	18	60

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	32	45	13	8	1	1	0	78	9	419
2020	Gay or lesbian	46	45	9	0	0	0	0	91	0	22
2020	Prefer not to answer	25	43	13	13	1	4	0	71	15	71
2019	Heterosexual	30	44	16	6	2	3	0	76	8	365
2019	Bisexual	13	63	10	5	9	0	0	76	14	21
2019	Prefer not to answer	23	41	13	13	6	3	1	67	20	73
2018	Heterosexual	26	40	20	10	3	2	0	67	13	224
2018	Gay or lesbian	39	34	11	8	0	8	0	79	9	11
2018	Prefer not to answer	12	37	29	10	12	0	0	49	22	60

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	39	34	10	11	6	0	1	73	17	418
2020	Gay or lesbian	42	28	8	17	5	0	0	69	22	22
2020	Prefer not to answer	24	30	11	23	11	0	0	55	34	71
2019	Heterosexual	46	28	10	11	5	1	0	74	16	366
2019	Bisexual	47	19	20	4	0	5	5	73	5	21
2019	Prefer not to answer	38	30	9	14	8	0	1	68	22	74
2018	Heterosexual	42	32	9	12	4	0	1	74	16	223
2018	Gay or lesbian	55	25	9	11	0	0	0	80	11	11
2018	Prefer not to answer	20	37	24	15	5	0	0	57	20	59

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	24	27	25	12	12	0	0	51	24	420
2020	Gay or lesbian	23	23	27	13	13	0	0	46	26	22
2020	Prefer not to answer	19	26	23	18	14	0	0	45	32	71
2019	Heterosexual	27	33	20	12	8	1	0	60	19	365
2019	Bisexual	33	34	20	4	4	5	0	70	9	21
2019	Prefer not to answer	31	31	18	9	10	0	1	63	19	73
2018	Heterosexual	26	28	23	11	13	0	0	53	24	225
2018	Gay or lesbian	43	8	28	11	9	0	0	51	20	11
2018	Prefer not to answer	16	32	23	16	13	0	0	48	29	60

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	36	64	418
2020	Gay or lesbian	55	45	22
2020	Prefer not to answer	41	59	71

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	53	22	8	1	1	3	12	88	3	421
2020	Gay or lesbian	73	18	4	0	0	0	5	95	0	22
2020	Prefer not to answer	54	23	10	3	0	1	9	86	3	71

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Heterosexual	30	27	43	421
2020	Gay or lesbian	54	24	22	22
2020	Prefer not to answer	47	17	36	71
2019	Heterosexual	36	28	36	366
2019	Bisexual	47	14	39	21
2019	Prefer not to answer	42	23	35	74
2018	Heterosexual	41	22	37	224
2018	Gay or lesbian	44	37	19	11
2018	Prefer not to answer	59	12	30	59

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Heterosexual	6	17	57	3	9	7	126
2020	Gay or lesbian	0	24	67	9	0	0	12
2020	Prefer not to answer	0	15	64	9	6	6	33
2019	Heterosexual	8	19	55	5	8	6	131
2019	Bisexual	0	19	62	0	20	0	10
2019	Prefer not to answer	3	10	71	3	3	9	31
2018	Heterosexual	2	20	61	4	8	5	94
2018	Prefer not to answer	16	17	56	0	0	11	34

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	51	38	6	4	1	0	89	5	417
2020	Gay or lesbian	54	36	5	5	0	0	91	5	22
2020	Prefer not to answer	43	36	9	10	3	0	78	13	71
2019	Heterosexual	53	35	7	3	1	1	89	4	365
2019	Bisexual	59	31	5	5	0	0	90	5	20
2019	Prefer not to answer	50	30	7	7	7	0	80	14	74
2018	Heterosexual	52	37	4	4	2	1	90	6	222
2018	Gay or lesbian	73	27	0	0	0	0	100	0	11
2018	Prefer not to answer	43	45	9	4	0	0	87	4	60

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	33	43	14	7	2	0	0	76	9	421
2020	Gay or lesbian	46	27	18	9	0	0	0	73	9	22
2020	Prefer not to answer	19	49	13	10	6	3	0	71	16	71
2019	Heterosexual	33	44	13	8	1	2	0	78	9	366
2019	Bisexual	33	53	0	5	5	0	5	90	10	21
2019	Prefer not to answer	35	36	11	9	7	1	0	72	17	74
2018	Heterosexual	29	45	12	11	1	1	0	76	13	223
2018	Gay or lesbian	43	39	8	9	0	0	0	83	9	11
2018	Prefer not to answer	19	48	21	11	2	0	0	67	12	59

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	16	32	30	15	6	0	0	21	48	420
2020	Gay or lesbian	9	55	27	0	9	0	0	9	64	22
2020	Prefer not to answer	22	28	40	7	4	0	0	11	49	70
2019	Heterosexual	11	29	36	17	6	1	1	23	41	366
2019	Bisexual	10	52	19	5	9	5	0	15	65	21
2019	Prefer not to answer	23	27	19	24	4	0	3	29	52	74
2018	Heterosexual	13	32	34	15	4	0	1	20	46	222
2018	Gay or lesbian	8	20	28	27	17	0	0	44	28	11
2018	Prefer not to answer	14	36	29	16	3	0	2	19	51	59

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	9	17	25	28	16	3	1	46	28	419
2020	Gay or lesbian	0	18	27	32	19	5	0	53	19	22
2020	Prefer not to answer	10	17	23	31	13	5	0	47	29	71
2019	Heterosexual	10	19	30	24	12	4	1	38	30	365
2019	Bisexual	0	24	43	19	10	5	0	30	25	21
2019	Prefer not to answer	21	16	23	19	17	3	1	38	38	74
2018	Heterosexual	16	32	26	13	9	2	2	23	50	222
2018	Gay or lesbian	9	27	28	19	17	0	0	36	36	11
2018	Prefer not to answer	27	39	14	11	3	5	0	15	70	60

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	7	21	38	21	10	1	1	32	29	418
2020	Gay or lesbian	14	14	34	24	13	0	0	38	28	21
2020	Prefer not to answer	10	19	38	18	11	3	0	30	31	71
2019	Heterosexual	11	22	27	25	13	1	1	39	34	365
2019	Bisexual	19	23	24	24	0	10	0	27	47	21
2019	Prefer not to answer	15	16	35	19	12	0	3	32	32	74
2018	Heterosexual	13	20	34	20	10	3	0	31	34	222
2018	Gay or lesbian	0	29	41	31	0	0	0	31	29	10
2018	Prefer not to answer	13	25	36	17	4	2	4	22	40	60

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	21	25	33	14	7	0	1	21	47	419
2020	Gay or lesbian	18	41	23	14	4	0	0	18	59	22
2020	Prefer not to answer	28	20	34	11	7	0	0	18	48	71
2019	Heterosexual	13	29	31	19	7	1	0	26	42	366
2019	Bisexual	19	19	29	19	4	10	0	26	42	21
2019	Prefer not to answer	26	19	27	15	11	1	1	26	46	73
2018	Heterosexual	14	27	37	15	5	1	0	21	42	221
2018	Gay or lesbian	20	28	27	17	8	0	0	25	48	11
2018	Prefer not to answer	27	34	18	15	4	0	3	19	63	59

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	20	23	24	19	12	1	1	31	44	420
2020	Gay or lesbian	9	27	40	9	15	0	0	24	36	22
2020	Prefer not to answer	22	27	27	14	8	1	1	22	50	71
2019	Heterosexual	14	21	31	19	11	1	3	31	37	365
2019	Bisexual	9	20	29	14	18	10	0	36	32	21
2019	Prefer not to answer	18	23	23	17	16	0	3	34	42	73
2018	Heterosexual	20	26	30	15	6	2	3	21	48	222
2018	Gay or lesbian	9	25	49	17	0	0	0	17	34	11
2018	Prefer not to answer	24	43	16	9	8	0	0	17	66	59

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	8	15	29	29	14	4	2	45	24	418
2020	Gay or lesbian	14	23	14	27	18	5	0	47	38	22
2020	Prefer not to answer	10	8	33	22	19	6	1	44	20	71
2019	Heterosexual	13	21	29	22	9	4	2	33	37	366
2019	Bisexual	19	19	19	15	18	10	0	37	43	21
2019	Prefer not to answer	20	15	29	22	11	1	3	34	36	73
2018	Heterosexual	30	29	24	8	5	2	2	14	61	220
2018	Gay or lesbian	18	38	19	8	8	0	9	17	61	11
2018	Prefer not to answer	48	25	15	7	0	1	4	7	77	59

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	9	19	37	21	12	1	1	33	28	415
2020	Gay or lesbian	5	18	32	29	17	0	0	46	22	22
2020	Prefer not to answer	15	16	36	18	11	3	1	31	31	71
2019	Heterosexual	8	19	35	24	11	2	2	37	28	365
2019	Bisexual	19	14	48	9	0	10	0	11	37	21
2019	Prefer not to answer	11	25	34	13	12	1	3	27	38	73
2018	Heterosexual	13	24	35	17	7	2	1	25	38	221
2018	Gay or lesbian	0	35	28	19	17	0	0	36	35	11
2018	Prefer not to answer	10	46	21	18	2	1	2	20	58	60

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	3	10	31	33	22	1	1	55	13	418
2020	Gay or lesbian	5	9	13	36	37	0	0	73	14	22
2020	Prefer not to answer	4	6	43	30	16	1	0	47	10	71
2019	Heterosexual	4	7	20	37	31	1	1	69	10	366
2019	Bisexual	9	9	34	14	28	5	0	45	20	21
2019	Prefer not to answer	3	5	25	41	23	0	3	66	8	73

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	22	39	17	14	4	3	1	63	19	420
2020	Gay or lesbian	37	31	22	9	0	0	0	68	9	22
2020	Prefer not to answer	12	41	13	20	10	3	0	55	31	70
2019	Heterosexual	20	38	20	13	4	3	0	61	18	364
2019	Bisexual	23	29	20	24	4	0	0	52	28	21
2019	Prefer not to answer	18	33	14	24	7	3	0	53	32	71

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	64	23	6	3	2	1	0	88	6	419
2020	Gay or lesbian	77	14	0	5	5	0	0	91	9	22
2020	Prefer not to answer	50	22	12	10	4	0	3	73	15	70
2019	Heterosexual	54	29	8	5	3	1	0	84	8	365
2019	Bisexual	61	20	5	9	0	5	0	85	10	21
2019	Prefer not to answer	52	26	7	8	7	0	0	78	15	74
2018	Heterosexual	51	26	7	10	4	1	0	78	15	224
2018	Gay or lesbian	72	20	8	0	0	0	0	92	0	11
2018	Prefer not to answer	42	28	13	9	7	0	0	70	16	60

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	69	24	4	2	1	0	93	3	415
2020	Gay or lesbian	73	27	0	0	0	0	100	0	22
2020	Prefer not to answer	64	23	6	6	1	0	87	7	70
2019	Heterosexual	63	28	3	3	2	0	91	5	364
2019	Bisexual	57	29	9	0	0	5	90	0	21
2019	Prefer not to answer	63	18	10	8	1	0	81	9	74
2018	Heterosexual	55	32	5	6	2	0	87	8	222
2018	Gay or lesbian	75	25	0	0	0	0	100	0	11
2018	Prefer not to answer	51	28	9	6	5	0	79	12	59

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	61	30	5	2	2	1	0	91	4	414
2020	Gay or lesbian	67	23	5	0	5	0	0	90	5	21
2020	Prefer not to answer	54	29	8	5	3	1	0	84	8	69
2019	Heterosexual	55	35	5	3	2	1	0	90	5	364
2019	Bisexual	52	29	5	4	0	0	10	90	5	21
2019	Prefer not to answer	55	25	8	5	6	0	0	81	11	74
2018	Heterosexual	49	34	8	6	3	0	0	84	9	223
2018	Gay or lesbian	47	45	0	0	0	8	0	100	0	11
2018	Prefer not to answer	38	35	14	6	7	0	0	73	13	60

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	42	39	10	6	1	1	83	7	419
2020	Gay or lesbian	55	40	5	0	0	0	95	0	22
2020	Prefer not to answer	40	30	16	10	0	3	72	11	69
2019	Heterosexual	40	42	9	5	2	2	84	7	365
2019	Bisexual	33	43	15	4	0	5	80	5	21
2019	Prefer not to answer	30	39	17	7	7	1	69	14	74
2018	Heterosexual	40	42	11	4	1	2	84	5	224
2018	Gay or lesbian	64	28	8	0	0	0	92	0	11
2018	Prefer not to answer	23	49	10	13	3	2	73	17	60

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	45	36	11	2	2	6	85	4	421
2020	Gay or lesbian	42	40	14	5	0	0	81	5	22
2020	Prefer not to answer	30	36	18	6	0	10	73	6	71
2019	Heterosexual	45	32	13	4	1	4	81	6	363
2019	Prefer not to answer	36	35	15	7	4	3	73	11	74
2018	Heterosexual	42	39	12	3	1	3	84	4	220
2018	Gay or lesbian	45	28	11	0	0	15	87	0	11
2018	Prefer not to answer	23	52	10	7	2	7	80	10	60

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	62	30	5	3	1	0	91	3	418
2020	Gay or lesbian	60	36	0	5	0	0	95	5	22
2020	Prefer not to answer	43	44	4	7	1	0	88	8	71
2019	Heterosexual	55	37	4	2	2	1	93	3	366
2019	Bisexual	48	38	9	5	0	0	86	5	21
2019	Prefer not to answer	46	33	10	10	1	0	79	11	74
2018	Heterosexual	47	40	6	4	3	1	87	7	224
2018	Gay or lesbian	64	36	0	0	0	0	100	0	11
2018	Prefer not to answer	35	40	11	10	3	0	75	13	60

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	57	23	8	1	2	5	3	88	4	421
2020	Gay or lesbian	72	9	14	5	0	0	0	81	5	22
2020	Prefer not to answer	56	14	8	7	4	9	1	78	13	70

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	37	34	16	3	1	8	1	77	5	420
2020	Gay or lesbian	51	31	14	0	0	5	0	86	0	22
2020	Prefer not to answer	21	28	28	6	1	16	0	58	9	70

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	46	28	11	4	2	4	4	81	7	415
2020	Gay or lesbian	55	35	5	0	0	0	5	95	0	22
2020	Prefer not to answer	39	32	6	11	6	7	0	76	18	71

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	39	29	13	4	3	6	5	77	8	420
2020	Gay or lesbian	46	26	0	0	5	5	19	94	6	22
2020	Prefer not to answer	29	29	19	7	4	9	4	66	13	70
2019	Heterosexual	37	32	13	5	4	6	4	77	10	365
2019	Bisexual	43	14	14	14	5	0	10	63	21	21
2019	Prefer not to answer	27	18	19	12	8	5	11	53	24	74
2018	Heterosexual	27	32	15	9	5	6	5	67	16	224
2018	Gay or lesbian	31	43	9	0	0	0	17	89	0	11
2018	Prefer not to answer	18	36	12	15	7	6	5	62	25	60

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	37	33	13	8	4	3	2	73	12	420
2020	Gay or lesbian	37	27	8	19	0	5	5	70	20	22
2020	Prefer not to answer	21	35	25	6	10	3	1	58	16	71
2019	Heterosexual	36	34	15	7	4	3	1	73	11	365
2019	Bisexual	46	15	10	10	9	5	5	68	21	21
2019	Prefer not to answer	26	34	8	20	5	4	3	65	27	74
2018	Heterosexual	29	33	13	19	3	2	1	64	22	224
2018	Gay or lesbian	45	30	0	17	0	8	0	81	19	11
2018	Prefer not to answer	13	38	8	23	12	7	0	54	38	60

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	37	37	18	5	2	1	0	75	6	418
2020	Gay or lesbian	37	27	31	5	0	0	0	64	5	22
2020	Prefer not to answer	21	35	30	7	4	3	0	57	12	70
2019	Heterosexual	34	37	21	4	2	2	0	72	6	363
2019	Bisexual	38	29	9	14	5	0	4	70	20	21
2019	Prefer not to answer	29	27	22	15	6	1	0	57	21	74
2018	Heterosexual	25	39	23	8	1	2	0	66	10	220
2018	Gay or lesbian	34	42	25	0	0	0	0	75	0	11
2018	Prefer not to answer	14	26	37	19	3	2	0	40	23	58

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	23	24	19	8	6	16	3	59	18	421
2020	Gay or lesbian	31	27	5	5	5	23	5	81	13	22
2020	Prefer not to answer	8	24	22	13	14	19	0	40	33	71
2019	Heterosexual	24	24	18	9	9	13	4	58	21	365
2019	Bisexual	19	24	10	15	18	15	0	50	38	21
2019	Prefer not to answer	20	16	19	18	12	8	6	42	35	74
2018	Heterosexual	16	23	22	13	9	14	4	47	26	223
2018	Gay or lesbian	27	37	11	16	0	8	0	70	17	11
2018	Prefer not to answer	7	10	22	23	27	8	3	18	57	60

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	60	33	2	3	1	93	5	418
2020	Gay or lesbian	68	27	0	5	0	95	5	22
2020	Prefer not to answer	39	43	3	12	3	82	15	71

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	44	40	7	6	2	84	8	420
2020	Gay or lesbian	41	41	9	9	0	82	9	22
2020	Prefer not to answer	26	44	5	21	3	71	24	71
2019	Heterosexual	42	35	5	12	6	77	19	365
2019	Prefer not to answer	39	26	4	18	12	65	31	72

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	57	32	7	3	1	1	89	4	414
2020	Gay or lesbian	59	31	9	0	0	0	91	0	22
2020	Prefer not to answer	43	35	8	8	3	1	80	12	71
2019	Heterosexual	55	31	7	6	1	0	86	7	365
2019	Bisexual	62	29	4	0	0	5	95	0	21
2019	Prefer not to answer	51	34	8	4	3	0	85	7	74

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	82	12	1	2	1	1	95	3	419
2020	Gay or lesbian	68	27	0	5	0	0	95	5	22
2020	Prefer not to answer	71	24	3	3	0	0	94	3	69

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	43	32	16	4	2	1	0	77	6	421
2020	Gay or lesbian	37	27	18	14	5	0	0	64	19	22
2020	Prefer not to answer	38	37	13	1	5	4	1	79	7	71
2019	Heterosexual	48	31	13	4	1	3	0	82	5	365
2019	Bisexual	47	14	15	9	0	15	0	72	11	21
2019	Prefer not to answer	52	27	13	4	1	3	0	81	6	74

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	7	93	420
2020	Gay or lesbian	0	100	22
2020	Prefer not to answer	12	88	71
2019	Heterosexual	12	88	365
2019	Prefer not to answer	10	90	74
2018	Heterosexual	13	87	225
2018	Prefer not to answer	17	83	60

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	31	69	29
2019	Heterosexual	52	48	43
2018	Heterosexual	33	67	30

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	73	27	29
2019	Heterosexual	62	38	43
2018	Heterosexual	67	33	30

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Prefer not to answer	0	100	10

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	Heterosexual	100	29
2019	Heterosexual	100	43
2018	Heterosexual	100	30
2018	Prefer not to answer	100	10

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Prefer not to answer	0	100	10

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Heterosexual	0	100	30
2018	Prefer not to answer	0	100	10

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	0	100	43
2018	Prefer not to answer	0	100	10

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	42	58	29
2019	Heterosexual	29	71	42
2018	Heterosexual	27	73	30

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	45	55	29
2019	Heterosexual	33	67	42
2018	Heterosexual	47	53	30

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	48	52	29
2019	Heterosexual	38	62	42
2018	Heterosexual	45	55	30

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	38	62	29
2019	Heterosexual	46	54	42
2018	Heterosexual	53	47	30

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	31	69	29
2019	Heterosexual	29	71	42
2018	Heterosexual	33	67	30

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	37	63	29
2019	Heterosexual	51	49	42
2018	Heterosexual	47	53	30
2018	Prefer not to answer	52	48	10

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	21	79	29
2019	Heterosexual	29	71	42
2018	Heterosexual	30	70	30

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2020	Heterosexual	100	29
2019	Heterosexual	100	42
2018	Heterosexual	100	30
2018	Prefer not to answer	100	10

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Prefer not to answer	0	100	10

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Heterosexual	0	100	30

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	55	45	29
2019	Heterosexual	43	57	42
2018	Heterosexual	37	63	30
2018	Prefer not to answer	55	45	10

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	18	82	29
2019	Heterosexual	24	76	42
2018	Heterosexual	17	83	30

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	21	79	42
2018	Heterosexual	19	81	30

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	63	37	29
2019	Heterosexual	48	52	42
2018	Heterosexual	35	65	30

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	34	66	29
2019	Heterosexual	29	71	42
2018	Heterosexual	21	79	30

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	22	78	42
2018	Prefer not to answer	0	100	10

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	18	82	29
2019	Heterosexual	15	85	42
2018	Prefer not to answer	0	100	10

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	17	83	42

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Heterosexual	0	100	30
2018	Prefer not to answer	0	100	10

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Heterosexual	22	78	30
2018	Prefer not to answer	0	100	10

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	17	83	29
2019	Heterosexual	35	65	42
2018	Heterosexual	28	72	30

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Heterosexual	22	78	30

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Heterosexual	0	100	30
2018	Prefer not to answer	0	100	10

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Heterosexual	0	100	30

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Heterosexual	23	77	30

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Heterosexual	36	64	30

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Heterosexual	34	66	30
2018	Prefer not to answer	51	49	10

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Prefer not to answer	0	100	10

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Heterosexual	52	48	30

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Prefer not to answer	0	100	10

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	19	14	15	3	1	38	10	62	8	420
2020	Gay or lesbian	36	22	5	0	0	28	9	93	0	22
2020	Prefer not to answer	14	6	14	3	7	39	17	44	23	70
2019	Heterosexual	17	11	20	5	3	32	13	50	14	366
2019	Bisexual	23	10	15	14	4	24	9	50	28	21
2019	Prefer not to answer	15	12	22	5	3	30	12	47	14	73
2018	Heterosexual	15	12	24	4	2	35	7	47	11	224
2018	Gay or lesbian	20	18	0	0	0	54	8	100	0	11
2018	Prefer not to answer	5	10	26	11	6	35	7	26	29	60

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	32	30	15	3	1	17	1	75	6	421
2020	Gay or lesbian	55	22	14	0	0	9	0	85	0	22
2020	Prefer not to answer	28	20	21	2	6	22	3	62	10	71
2019	Heterosexual	33	28	15	4	1	16	1	75	6	366
2019	Bisexual	33	24	10	19	0	14	0	67	22	21
2019	Prefer not to answer	31	28	22	4	1	10	4	68	6	74
2018	Heterosexual	25	36	22	3	3	12	0	69	7	223
2018	Gay or lesbian	29	28	19	0	0	23	0	75	0	11
2018	Prefer not to answer	13	26	30	10	5	11	5	46	18	60

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	4	96	420
2020	Gay or lesbian	0	100	22
2019	Heterosexual	5	95	366
2019	Gay or lesbian	0	100	19
2019	Bisexual	0	100	21
2018	Heterosexual	6	94	223
2018	Gay or lesbian	0	100	11

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	37	63	16

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	63	37	16

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	0	100	16

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	0	100	16

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	0	100	16

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	0	100	16

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	0	100	16

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	38	62	16

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	0	100	16

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	0	100	16

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	0	100	16

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	0	100	16

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	44	56	16

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	0	100	16

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	0	100	16

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	44	56	16

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	19	13	14	2	1	41	10	64	7	418
2020	Gay or lesbian	36	27	5	0	0	28	5	93	0	22
2020	Prefer not to answer	12	6	19	1	1	45	16	46	7	71
2019	Heterosexual	16	13	20	1	2	36	11	55	7	365
2019	Bisexual	28	10	14	0	0	38	10	73	0	21
2019	Prefer not to answer	22	9	20	3	0	35	11	58	5	72
2018	Heterosexual	16	12	24	2	2	40	5	51	6	223
2018	Gay or lesbian	20	18	0	0	0	54	8	100	0	11
2018	Prefer not to answer	3	12	26	0	4	45	10	34	8	59

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	33	30	16	2	1	16	1	76	4	419
2020	Gay or lesbian	50	31	14	0	0	5	0	85	0	22
2020	Prefer not to answer	28	21	20	4	0	23	4	67	6	71
2019	Heterosexual	35	27	15	2	1	18	2	77	4	365
2019	Bisexual	33	24	14	4	0	14	10	76	6	21
2019	Prefer not to answer	35	23	22	3	1	11	5	69	5	74
2018	Heterosexual	29	30	21	1	3	15	0	70	5	223
2018	Gay or lesbian	29	28	19	0	0	23	0	75	0	11
2018	Prefer not to answer	15	31	24	4	3	17	7	60	9	59

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	7	93	416
2020	Gay or lesbian	0	100	22
2020	Prefer not to answer	4	96	70

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	12	88	417
2020	Gay or lesbian	0	100	22
2020	Prefer not to answer	15	85	70
2019	Heterosexual	11	89	365
2019	Bisexual	24	76	21
2019	Prefer not to answer	18	82	73

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	49	51	49
2020	Prefer not to answer	71	29	10

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	84	16	49
2020	Prefer not to answer	59	41	10
2019	Heterosexual	80	20	40
2019	Prefer not to answer	93	7	13

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	53	27	2	12	5	80	17	41
2019	Heterosexual	43	31	7	20	0	74	20	32
2019	Prefer not to answer	33	51	9	0	8	84	8	12

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	53	33	5	1	1	3	3	92	3	418
2020	Gay or lesbian	50	36	9	0	0	0	5	90	0	22
2020	Prefer not to answer	52	31	3	4	2	1	7	90	6	70

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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	35	33	16	9	5	1	69	14	419
2020	Gay or lesbian	46	18	22	14	0	0	64	14	22
2020	Prefer not to answer	22	35	16	15	10	3	59	25	71

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	47	38	10	3	1	0	85	4	419
2020	Gay or lesbian	41	50	5	5	0	0	91	5	22
2020	Prefer not to answer	39	38	13	7	0	3	80	7	71

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	46	36	11	4	1	1	0	83	6	417
2020	Gay or lesbian	50	32	9	9	0	0	0	82	9	22
2020	Prefer not to answer	41	37	14	4	1	0	3	79	6	71

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	40	37	17	3	1	0	2	78	4	417
2020	Gay or lesbian	41	36	14	4	0	0	4	81	5	22
2020	Prefer not to answer	36	31	20	6	0	3	4	73	6	71

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	58	29	10	2	1	88	2	416
2020	Gay or lesbian	55	27	9	5	5	85	5	22
2020	Prefer not to answer	49	21	18	6	6	75	6	71

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	71	18	6	0	4	0	93	0	421
2020	Gay or lesbian	68	27	0	5	0	0	95	5	22
2020	Prefer not to answer	73	13	6	0	6	3	93	0	71

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	56	31	7	3	1	1	89	4	419
2020	Gay or lesbian	64	36	0	0	0	0	100	0	22
2020	Prefer not to answer	41	45	11	1	0	1	87	1	71

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	56	29	7	5	2	0	86	7	421
2020	Gay or lesbian	55	36	5	0	5	0	91	5	22
2020	Prefer not to answer	43	39	5	8	3	1	83	11	71

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	63	25	7	2	2	1	0	89	4	421
2020	Gay or lesbian	59	31	5	0	0	5	0	95	0	22
2020	Prefer not to answer	57	28	6	7	0	0	1	87	7	70

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	99	1	128
2020	Gay or lesbian	100	0	12
2020	Prefer not to answer	100	0	23

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	33	31	21	14	2	63	16	127
2020	Gay or lesbian	25	26	25	16	8	50	25	12
2020	Prefer not to answer	19	43	21	4	14	61	17	23

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	41	41	12	3	1	1	0	83	5	421
2020	Gay or lesbian	60	32	4	5	0	0	0	91	5	22
2020	Prefer not to answer	26	55	6	9	2	3	0	83	11	70
2019	Heterosexual	37	42	13	4	1	2	0	81	6	365
2019	Bisexual	38	38	19	5	0	0	0	76	5	21
2019	Prefer not to answer	26	43	14	10	4	4	0	72	14	74
2018	Heterosexual	30	43	13	9	3	3	0	74	12	224
2018	Gay or lesbian	32	59	9	0	0	0	0	91	0	11
2018	Prefer not to answer	20	40	20	10	5	4	1	63	16	60

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	43	32	10	9	4	1	76	14	417
2020	Gay or lesbian	50	27	9	9	5	0	77	14	22
2020	Prefer not to answer	35	34	10	11	10	0	69	21	70

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	54	30	10	3	1	0	85	5	419
2020	Gay or lesbian	55	26	14	0	5	0	82	5	22
2020	Prefer not to answer	39	36	15	6	3	1	76	9	71

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	32	35	16	10	4	2	69	14	421
2020	Gay or lesbian	46	22	18	13	0	0	68	13	22
2020	Prefer not to answer	22	30	16	17	8	7	56	28	71
2019	Heterosexual	28	37	15	11	6	3	67	17	365
2019	Bisexual	33	29	29	9	0	0	62	9	21
2019	Prefer not to answer	20	33	19	16	10	1	54	26	74
2018	Heterosexual	25	34	15	18	7	1	59	25	223
2018	Gay or lesbian	35	36	11	17	0	0	72	17	11
2018	Prefer not to answer	9	25	29	19	13	4	36	34	60

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	28	49	13	10	0	0	1	78	10	128
2020	Gay or lesbian	34	33	16	17	0	0	0	67	17	12
2020	Prefer not to answer	31	47	9	9	4	0	0	78	13	23
2019	Heterosexual	30	40	13	8	3	2	4	75	12	110
2019	Gay or lesbian	9	59	0	21	0	11	0	76	24	10
2019	Prefer not to answer	8	61	5	9	9	5	4	76	19	23

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	43	22	13	10	9	2	67	20	420
2020	Gay or lesbian	45	32	4	5	14	0	77	19	22
2020	Prefer not to answer	32	27	18	6	14	3	61	21	71

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	36	27	21	7	7	1	64	14	419
2020	Gay or lesbian	41	22	19	13	5	0	63	18	22
2020	Prefer not to answer	33	25	15	1	22	3	60	25	71
2019	Heterosexual	29	30	21	8	11	2	60	19	366
2019	Bisexual	24	14	4	14	38	5	40	55	21
2019	Prefer not to answer	24	33	16	6	22	0	56	27	74
2018	Heterosexual	28	30	22	11	8	1	59	19	224
2018	Gay or lesbian	17	49	9	25	0	0	66	25	11
2018	Prefer not to answer	19	33	18	13	15	3	54	28	60

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	12	17	29	23	19	29	42	420
2020	Gay or lesbian	14	14	28	26	18	28	45	22
2020	Prefer not to answer	8	24	18	23	27	32	50	71
2019	Heterosexual	13	24	28	22	12	37	34	365
2019	Bisexual	9	14	44	15	19	23	33	21
2019	Prefer not to answer	16	25	14	25	20	41	46	74
2018	Heterosexual	10	18	37	21	15	28	35	224
2018	Gay or lesbian	0	16	39	36	9	16	45	11
2018	Prefer not to answer	9	16	28	21	25	26	47	60

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	14	19	26	22	18	0	0	33	40	419
2020	Gay or lesbian	9	24	32	22	13	0	0	33	35	22
2020	Prefer not to answer	8	25	31	16	20	0	0	33	35	71
2019	Heterosexual	17	24	27	18	13	1	1	41	31	363
2019	Bisexual	13	25	34	14	9	5	0	40	25	21
2019	Prefer not to answer	19	26	12	22	22	0	0	45	43	74
2018	Heterosexual	11	25	29	21	14	0	0	36	34	223
2018	Gay or lesbian	0	27	36	9	28	0	0	27	37	11
2018	Prefer not to answer	6	24	19	30	21	0	0	30	51	59

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	14	22	24	20	19	0	1	36	39	420
2020	Gay or lesbian	24	23	18	26	9	0	0	47	35	22
2020	Prefer not to answer	14	17	24	23	21	1	0	31	45	71
2019	Heterosexual	16	25	25	19	13	1	1	42	33	366
2019	Bisexual	18	38	10	15	14	5	0	60	30	21
2019	Prefer not to answer	17	22	15	23	23	0	0	39	46	74
2018	Heterosexual	12	22	25	24	17	0	0	33	42	223
2018	Gay or lesbian	8	28	23	34	8	0	0	35	42	11
2018	Prefer not to answer	3	21	23	21	32	0	0	24	53	60

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	23	23	22	16	14	0	1	47	31	420
2020	Gay or lesbian	32	27	9	22	9	0	0	60	31	22
2020	Prefer not to answer	24	22	19	18	17	0	0	45	36	70
2019	Heterosexual	32	29	16	13	8	1	1	62	21	365
2019	Bisexual	38	24	5	15	14	0	5	65	30	21
2019	Prefer not to answer	36	23	13	10	16	0	1	60	26	73
2018	Heterosexual	26	30	21	12	9	1	2	58	21	222
2018	Gay or lesbian	20	33	19	20	0	0	8	57	22	11
2018	Prefer not to answer	16	27	24	14	15	0	3	45	30	60

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	20	20	24	19	16	0	0	40	35	420
2020	Gay or lesbian	14	41	23	12	9	0	0	55	22	22
2020	Prefer not to answer	21	14	20	20	24	0	0	36	44	70
2019	Heterosexual	25	29	23	12	11	1	1	54	23	364
2019	Bisexual	23	19	24	20	14	0	0	42	33	21
2019	Prefer not to answer	26	21	26	8	20	0	0	46	28	74
2018	Heterosexual	27	25	25	13	10	0	0	52	23	223
2018	Gay or lesbian	24	27	19	29	0	0	0	51	29	11
2018	Prefer not to answer	15	20	28	18	19	0	0	35	37	60

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	27	24	16	13	13	7	55	28	419
2020	Gay or lesbian	48	18	19	0	5	9	73	5	21
2020	Prefer not to answer	25	17	13	14	21	10	46	39	71

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	31	35	21	8	4	0	1	67	12	419
2020	Gay or lesbian	37	31	27	5	0	0	0	68	5	22
2020	Prefer not to answer	29	32	24	6	7	0	1	62	14	71
2019	Heterosexual	34	33	20	7	4	1	1	68	11	364
2019	Bisexual	47	24	24	0	0	5	0	75	0	21
2019	Prefer not to answer	25	27	26	7	14	0	1	53	20	74
2018	Heterosexual	27	31	27	9	5	1	0	58	14	223
2018	Gay or lesbian	27	45	19	8	0	0	0	73	8	11
2018	Prefer not to answer	8	34	33	19	5	0	1	42	24	59

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	17	26	28	19	11	0	0	43	30	421
2020	Gay or lesbian	19	23	31	19	8	0	0	42	27	22
2020	Prefer not to answer	13	25	27	26	8	0	0	39	34	71
2019	Heterosexual	20	29	28	15	6	1	1	50	22	365
2019	Bisexual	14	28	24	15	14	5	0	44	30	21
2019	Prefer not to answer	28	18	21	20	12	0	0	46	33	74
2018	Heterosexual	14	29	29	20	7	0	0	44	27	222
2018	Gay or lesbian	17	38	25	11	9	0	0	55	20	11
2018	Prefer not to answer	14	24	18	30	12	0	1	39	43	60

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	26	31	25	10	7	0	0	57	18	419
2020	Gay or lesbian	24	39	19	9	10	0	0	62	18	21
2020	Prefer not to answer	21	33	25	15	7	0	0	54	22	70
2019	Heterosexual	29	28	21	14	7	0	0	58	21	365
2019	Bisexual	33	24	24	10	9	0	0	57	19	21
2019	Prefer not to answer	29	16	22	20	12	0	0	46	33	74
2018	Heterosexual	25	29	22	13	9	1	0	55	22	223
2018	Gay or lesbian	20	36	16	20	8	0	0	56	28	11
2018	Prefer not to answer	11	27	23	27	9	0	1	39	38	60

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	46	29	14	7	5	0	0	75	11	420
2020	Gay or lesbian	46	27	9	13	5	0	0	73	18	22
2020	Prefer not to answer	46	27	10	7	7	0	3	75	15	71
2019	Heterosexual	49	24	13	8	4	1	1	74	12	365
2019	Bisexual	48	24	14	0	9	5	0	75	10	21
2019	Prefer not to answer	43	24	7	16	10	0	0	67	26	74

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	31	30	20	12	6	0	62	19	420
2020	Gay or lesbian	23	31	23	19	4	0	54	23	22
2020	Prefer not to answer	20	32	30	13	3	1	53	16	70

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	28	28	24	12	8	0	56	20	420
2020	Gay or lesbian	32	32	23	9	4	0	64	13	22
2020	Prefer not to answer	23	32	26	13	5	1	56	18	71
2019	Heterosexual	36	33	18	9	4	1	69	12	362
2019	Bisexual	24	24	38	5	9	0	48	14	21
2019	Prefer not to answer	34	29	15	13	9	0	63	22	73
2018	Heterosexual	24	36	23	10	5	0	61	16	223
2018	Gay or lesbian	0	56	25	11	8	0	56	19	11
2018	Prefer not to answer	20	22	39	12	7	0	43	18	59

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	54	27	14	2	1	0	2	83	3	414
2020	Gay or lesbian	47	38	5	0	5	0	5	90	5	21
2020	Prefer not to answer	40	28	22	6	3	0	1	69	9	69
2019	Heterosexual	56	19	13	7	6	1	0	75	12	365
2019	Bisexual	52	5	24	10	9	0	0	57	19	21
2019	Prefer not to answer	51	15	12	11	11	0	0	66	22	74
2018	Heterosexual	63	17	13	4	2	0	1	81	6	222
2018	Gay or lesbian	36	48	8	0	8	0	0	84	8	11
2018	Prefer not to answer	50	21	19	4	5	0	2	73	8	60

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	48	32	15	4	1	80	5	418
2020	Gay or lesbian	73	18	9	0	0	91	0	22
2020	Prefer not to answer	40	34	14	7	4	74	12	70

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	75	17	4	1	1	0	3	95	1	417
2020	Gay or lesbian	86	5	5	0	0	0	5	95	0	22
2020	Prefer not to answer	70	13	3	1	0	6	7	95	2	70
2019	Heterosexual	76	11	6	1	2	1	3	91	3	363
2019	Bisexual	72	15	9	0	4	0	0	86	4	21
2019	Prefer not to answer	76	8	4	4	3	3	3	89	7	73
2018	Heterosexual	80	9	3	3	1	0	3	93	4	222
2018	Gay or lesbian	81	11	0	8	0	0	0	92	8	11
2018	Prefer not to answer	67	11	9	2	4	0	8	85	6	60

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	83	7	2	2	2	0	3	93	5	417
2020	Gay or lesbian	91	5	0	0	0	0	5	100	0	22
2020	Prefer not to answer	74	10	2	3	3	0	8	92	6	70
2019	Heterosexual	78	10	3	2	5	1	3	90	7	363
2019	Bisexual	91	5	0	0	4	0	0	96	4	21
2019	Prefer not to answer	71	11	8	6	3	0	1	83	8	74
2018	Heterosexual	79	8	6	4	2	0	1	88	6	222
2018	Gay or lesbian	85	8	0	0	8	0	0	92	8	11
2018	Prefer not to answer	61	14	8	8	4	0	5	79	12	60

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	75	14	7	1	0	0	1	91	2	417
2020	Gay or lesbian	91	4	0	0	0	0	5	100	0	22
2020	Prefer not to answer	67	14	11	3	1	0	4	85	4	70
2019	Heterosexual	65	20	7	3	4	1	1	87	6	363
2019	Bisexual	77	14	5	0	4	0	0	91	4	21
2019	Prefer not to answer	58	15	20	6	1	0	0	73	7	74
2018	Heterosexual	60	21	12	5	1	0	1	82	6	224
2018	Gay or lesbian	44	48	8	0	0	0	0	92	0	11
2018	Prefer not to answer	56	21	12	6	3	0	2	78	9	60

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	70	16	6	4	3	0	2	87	7	415
2020	Gay or lesbian	73	14	9	0	0	0	5	91	0	22
2020	Prefer not to answer	51	26	6	7	6	0	4	80	14	70
2019	Heterosexual	65	15	8	5	5	1	2	82	10	362
2019	Bisexual	72	9	15	0	4	0	0	81	4	21
2019	Prefer not to answer	51	20	15	6	7	0	1	72	12	74
2018	Heterosexual	56	21	10	5	6	0	0	78	11	223
2018	Gay or lesbian	73	8	8	11	0	0	0	81	11	11
2018	Prefer not to answer	47	20	17	14	3	0	0	67	17	60

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	73	9	4	1	0	0	14	95	1	419
2020	Gay or lesbian	82	8	0	0	0	0	9	100	0	22
2020	Prefer not to answer	60	15	1	0	1	0	23	96	2	70
2019	Heterosexual	61	10	5	2	1	1	19	89	5	361
2019	Bisexual	66	0	0	0	4	0	29	94	6	21
2019	Prefer not to answer	66	7	6	3	0	0	18	89	3	74
2018	Heterosexual	52	15	6	3	0	0	24	89	4	221
2018	Gay or lesbian	47	18	19	0	0	0	16	77	0	11
2018	Prefer not to answer	51	11	7	2	2	0	27	85	5	59

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	80	13	4	1	0	0	2	95	1	417
2020	Gay or lesbian	86	10	0	0	0	0	5	100	0	21
2020	Prefer not to answer	74	13	3	3	1	0	6	92	5	71
2019	Heterosexual	70	16	6	2	1	1	5	91	3	364
2019	Bisexual	76	5	5	10	4	0	0	81	14	21
2019	Prefer not to answer	75	15	6	4	0	0	0	90	4	74
2018	Heterosexual	72	15	5	2	0	0	5	93	2	224
2018	Gay or lesbian	92	0	0	0	8	0	0	92	8	11
2018	Prefer not to answer	70	19	5	0	2	0	4	92	2	60

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	74	14	6	2	2	0	1	89	5	421
2020	Gay or lesbian	87	9	0	0	0	0	5	100	0	22
2020	Prefer not to answer	72	11	10	3	1	1	1	86	4	71
2019	Heterosexual	75	10	6	2	3	1	3	89	6	362
2019	Bisexual	71	10	9	0	9	0	0	81	9	21
2019	Prefer not to answer	78	8	8	3	1	0	1	87	4	74
2018	Heterosexual	74	11	5	3	3	0	4	89	6	224
2018	Gay or lesbian	92	0	0	0	8	0	0	92	8	11
2018	Prefer not to answer	84	8	4	0	2	0	2	94	2	60

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	46	29	15	7	3	0	75	10	420
2020	Gay or lesbian	55	40	4	0	0	0	96	0	22
2020	Prefer not to answer	39	32	21	3	2	3	74	5	71
2019	Heterosexual	57	25	11	4	1	1	83	5	364
2019	Bisexual	29	43	14	5	9	0	71	14	21
2019	Prefer not to answer	57	23	15	3	3	0	79	6	74
2018	Heterosexual	49	29	14	4	1	3	80	6	224
2018	Gay or lesbian	46	31	16	0	8	0	77	8	11
2018	Prefer not to answer	52	21	20	7	0	0	73	7	60

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	29	38	23	8	2	0	68	10	421
2020	Gay or lesbian	27	46	18	4	4	0	73	9	22
2020	Prefer not to answer	27	34	25	6	7	1	61	14	71

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	9	28	38	20	5	0	37	25	420
2020	Gay or lesbian	24	14	40	22	0	0	38	22	22
2020	Prefer not to answer	5	21	41	20	12	0	26	33	71
2019	Heterosexual	14	29	39	13	5	1	43	18	366
2019	Bisexual	5	28	39	23	5	0	33	28	21
2019	Prefer not to answer	13	30	33	20	4	0	43	24	74
2018	Heterosexual	9	31	38	17	4	0	40	22	224
2018	Gay or lesbian	19	16	37	28	0	0	35	28	11
2018	Prefer not to answer	4	19	43	30	5	0	22	35	60

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	14	25	38	17	7	24	39	420
2020	Gay or lesbian	0	40	41	5	14	19	40	22
2020	Prefer not to answer	21	31	32	11	5	16	52	71
2019	Heterosexual	11	17	42	20	10	30	28	363
2019	Bisexual	9	34	34	24	0	24	43	21
2019	Prefer not to answer	14	18	40	17	12	29	31	73
2018	Heterosexual	10	26	36	20	9	29	35	218
2018	Gay or lesbian	8	20	54	18	0	18	28	11
2018	Prefer not to answer	11	37	37	14	2	16	47	60

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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	32	49	17	2	61	39	421
2020	Gay or lesbian	51	26	23	0	34	66	22
2020	Prefer not to answer	41	30	26	3	42	58	71

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	35	65	133
2020	Gay or lesbian	38	62	11
2020	Prefer not to answer	36	64	30

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	39	19	14	9	7	1	11	66	18	420
2020	Gay or lesbian	46	22	23	9	0	0	0	68	9	22
2020	Prefer not to answer	30	17	10	13	17	0	14	54	35	71
2019	Heterosexual	44	19	13	9	9	1	5	66	20	364
2019	Prefer not to answer	36	15	14	11	17	0	6	55	30	71
2018	Heterosexual	43	17	14	13	8	0	6	63	22	224
2018	Gay or lesbian	40	16	36	8	0	0	0	56	8	11
2018	Prefer not to answer	29	17	20	12	16	2	6	49	30	60

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	18	18	14	20	26	2	2	37	48	133
2020	Gay or lesbian	19	28	0	27	9	0	17	56	44	11
2020	Prefer not to answer	10	10	10	30	37	0	3	21	69	30

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	10	14	15	20	36	1	3	26	59	132
2020	Gay or lesbian	10	19	0	27	27	0	17	35	65	11
2020	Prefer not to answer	7	10	10	26	43	3	0	18	72	30

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results by Theme for Infrastructure Canada by Question 122. What is your sexual orientation?

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 37. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 49. Overall, my department or agency treats me with respect.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack