2020 Public Service Employee Survey Results by Theme for Infrastructure Canada by Question 116. Are you an Indigenous person?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	71	29	0	0	0	100	0	11
2020	Non-Indigenous	38	41	11	8	2	79	10	528
2019	Indigenous	49	10	20	21	0	59	21	10
2019	Non-Indigenous	41	40	7	7	4	81	12	480
2017	Indigenous	40	22	8	30	0	62	30	11
2017	Non-Indigenous	34	45	10	6	5	78	11	303

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	63	37	0	0	0	100	0	11
2020	Non-Indigenous	43	37	10	7	4	80	11	534
2019	Indigenous	19	50	11	0	21	69	21	10
2019	Non-Indigenous	43	36	8	8	4	80	12	482
2017	Indigenous	17	37	8	17	21	54	38	11
2017	Non-Indigenous	31	40	12	9	9	71	17	302

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	72	19	10	0	0	90	0	11
2020	Non-Indigenous	50	34	12	3	1	84	4	530
2019	Indigenous	38	62	0	0	0	100	0	10
2019	Non-Indigenous	50	34	10	3	2	85	5	480
2017	Indigenous	62	29	9	0	0	91	0	11
2017	Non-Indigenous	48	40	7	4	2	88	6	302

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	62	28	10	0	0	90	0	11
2020	Non-Indigenous	44	36	12	6	2	80	8	530
2019	Indigenous	28	51	21	0	0	79	0	10
2019	Non-Indigenous	48	35	7	5	4	83	9	482
2017	Indigenous	36	23	32	9	0	59	9	10
2017	Non-Indigenous	36	40	12	8	4	77	12	302

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	72	0	19	10	0	0	72	10	11
2020	Non-Indigenous	46	28	13	9	3	1	75	12	532
2019	Indigenous	37	42	0	0	21	0	79	21	10
2019	Non-Indigenous	42	33	11	9	5	1	75	13	484
2017	Indigenous	56	28	8	0	9	0	83	9	11
2017	Non-Indigenous	38	29	14	10	7	1	68	18	301

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	62	28	10	0	0	0	90	0	11
2020	Non-Indigenous	45	31	14	7	3	0	76	10	530
2019	Indigenous	48	21	11	11	10	0	69	21	10
2019	Non-Indigenous	44	34	10	8	4	0	78	12	480
2017	Indigenous	56	28	8	0	9	0	83	9	11
2017	Non-Indigenous	36	36	12	8	7	1	73	15	301

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	63	18	0	19	0	0	0	81	19	11
2020	Non-Indigenous	38	24	19	10	6	3	1	63	17	533
2019	Indigenous	49	20	11	0	21	0	0	69	21	10
2019	Non-Indigenous	37	27	15	10	9	3	0	65	20	482
2017	Indigenous	56	8	6	0	30	0	0	64	30	11
2017	Non-Indigenous	29	25	17	16	11	2	0	55	28	303

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	63	19	9	0	0	0	9	90	0	11
2020	Non-Indigenous	58	25	11	2	1	1	2	85	3	532
2019	Indigenous	48	21	21	11	0	0	0	69	11	10
2019	Non-Indigenous	62	22	10	2	1	1	1	86	3	484

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	72	28	0	0	0	0	100	0	11
2020	Non-Indigenous	55	31	7	5	2	1	87	7	531
2019	Indigenous	19	40	21	11	10	0	58	21	10
2019	Non-Indigenous	57	25	8	5	3	1	83	9	483
2017	Indigenous	31	40	21	8	0	0	71	8	11
2017	Non-Indigenous	51	29	8	7	5	0	80	12	302

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	63	37	0	0	0	0	100	0	11
2020	Non-Indigenous	59	27	7	4	2	0	86	7	535
2019	Indigenous	19	50	11	11	10	0	69	21	10
2019	Non-Indigenous	58	26	8	4	3	1	84	8	483
2017	Indigenous	54	9	8	29	0	0	63	29	11
2017	Non-Indigenous	55	23	9	6	6	0	78	12	303

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	44	37	9	0	0	10	90	0	11
2020	Non-Indigenous	41	34	13	4	2	6	79	7	535
2019	Indigenous	20	50	20	0	0	11	78	0	10
2019	Non-Indigenous	42	36	10	6	3	4	81	8	481
2017	Indigenous	55	45	0	0	0	0	100	0	11
2017	Non-Indigenous	30	36	16	9	6	3	68	15	303

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	44	37	10	0	0	10	0	89	0	11
2020	Non-Indigenous	37	36	15	8	2	2	0	74	11	535
2019	Indigenous	38	30	21	11	0	0	0	69	11	10
2019	Non-Indigenous	38	39	10	8	4	2	0	78	12	480
2017	Indigenous	39	23	9	8	0	0	21	79	10	11
2017	Non-Indigenous	28	33	17	13	8	1	0	62	21	303

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	26	46	9	10	0	10	0	79	11	11
2020	Non-Indigenous	28	36	18	11	4	3	0	66	15	530
2019	Indigenous	9	50	20	11	10	0	0	59	21	10
2019	Non-Indigenous	30	36	15	11	4	4	0	69	15	479
2017	Indigenous	32	30	17	0	0	0	21	79	0	11
2017	Non-Indigenous	21	32	21	16	8	2	0	54	24	303

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	35	46	19	0	0	0	81	0	11
2020	Non-Indigenous	28	42	12	13	4	2	71	18	534
2019	Indigenous	20	39	20	21	0	0	59	21	10
2019	Non-Indigenous	28	41	13	11	6	2	70	17	481
2017	Indigenous	47	15	9	29	0	0	62	29	11
2017	Non-Indigenous	23	39	20	11	5	1	64	16	303

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	54	28	19	0	0	0	0	81	0	11
2020	Non-Indigenous	44	35	11	8	2	0	0	79	11	535
2019	Indigenous	0	59	20	21	0	0	0	59	21	10
2019	Non-Indigenous	44	35	8	8	4	1	0	80	12	482
2017	Indigenous	17	51	16	17	0	0	0	68	17	11
2017	Non-Indigenous	29	35	14	12	9	0	1	64	22	303

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	59	41	0	0	0	100	0	10
2020	Non-Indigenous	34	45	8	9	3	80	12	533
2019	Indigenous	28	30	11	21	10	58	31	10
2019	Non-Indigenous	34	41	11	11	3	75	14	479
2017	Indigenous	31	32	29	8	0	63	8	11
2017	Non-Indigenous	24	41	13	16	6	65	22	303

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	62	28	0	10	0	0	0	90	10	11
2020	Non-Indigenous	50	33	10	4	3	0	0	83	7	532
2019	Indigenous	30	29	30	11	0	0	0	59	11	10
2019	Non-Indigenous	51	29	7	8	3	2	1	81	11	484
2017	Indigenous	32	22	0	25	21	0	0	54	46	11
2017	Non-Indigenous	40	37	9	7	6	1	0	77	13	303

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	9	63	9	19	0	0	72	19	11
2020	Non-Indigenous	37	39	13	8	2	1	77	10	533
2019	Indigenous	19	39	11	31	0	0	58	31	10
2019	Non-Indigenous	34	39	12	12	3	1	74	14	483
2017	Indigenous	48	30	0	0	21	0	79	21	11
2017	Non-Indigenous	33	34	13	14	5	1	67	19	302

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	63	27	0	10	0	0	0	90	10	11
2020	Non-Indigenous	57	23	10	5	3	2	1	83	7	533

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	36	27	28	10	0	0	63	10	11
2020	Non-Indigenous	30	37	15	10	4	3	70	15	533
2019	Indigenous	20	40	9	21	11	0	59	31	10
2019	Non-Indigenous	31	35	17	10	4	2	69	14	482
2017	Indigenous	24	51	0	17	0	8	82	18	11
2017	Non-Indigenous	30	32	14	11	8	5	65	20	302

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	27	18	27	19	10	0	0	45	28	11
2020	Non-Indigenous	27	28	16	14	8	4	3	59	24	533
2019	Indigenous	19	20	21	30	11	0	0	38	41	10
2019	Non-Indigenous	30	29	12	13	10	4	2	63	24	483
2017	Indigenous	24	6	29	16	25	0	0	30	41	11
2017	Non-Indigenous	20	27	14	15	18	5	1	51	35	303

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	82	0	18	0	0	0	0	82	0	11
2020	Non-Indigenous	45	23	14	8	5	1	3	71	14	534
2019	Indigenous	41	20	29	11	0	0	0	60	11	10
2019	Non-Indigenous	49	24	13	7	4	1	2	76	11	484

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	63	37	0	0	0	0	0	100	0	11
2020	Non-Indigenous	50	25	14	5	3	1	3	77	8	534
2019	Indigenous	38	31	10	11	0	9	0	77	12	10
2019	Non-Indigenous	52	24	13	5	1	2	2	80	7	483

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	73	9	18	0	0	0	0	82	0	11
2020	Non-Indigenous	80	7	4	2	1	3	4	93	3	533
2019	Indigenous	90	0	0	0	0	10	0	100	0	10
2019	Non-Indigenous	82	5	4	1	2	3	3	92	4	482

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	90	10	0	0	0	0	0	100	0	11
2020	Non-Indigenous	78	9	3	2	1	1	7	94	3	533
2019	Indigenous	100	0	0	0	0	0	0	100	0	10
2019	Non-Indigenous	83	5	3	1	1	2	5	94	2	480

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	72	28	0	0	0	100	0	11
2020	Non-Indigenous	38	40	11	9	2	78	11	530
2019	Indigenous	40	21	29	10	0	61	10	10
2019	Non-Indigenous	42	37	8	8	5	79	12	481
2017	Indigenous	46	16	0	38	0	62	38	11
2017	Non-Indigenous	36	40	12	8	5	76	12	302

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	63	37	0	0	0	100	0	11
2020	Non-Indigenous	42	38	12	6	2	80	8	532
2019	Indigenous	48	11	10	11	21	58	31	10
2019	Non-Indigenous	44	34	11	8	3	78	11	481
2017	Indigenous	46	30	8	17	0	75	17	11
2017	Non-Indigenous	36	37	13	8	6	73	14	302

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	50	20	20	0	0	10	78	0	10
2020	Non-Indigenous	38	42	10	8	2	0	80	10	529
2017	Indigenous	40	52	0	8	0	0	92	8	11
2017	Non-Indigenous	36	35	13	9	6	0	72	16	302

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	36	46	18	0	0	0	82	0	11
2020	Non-Indigenous	31	45	13	8	1	2	78	10	533
2019	Indigenous	20	59	0	21	0	0	79	21	10
2019	Non-Indigenous	29	43	15	7	3	3	74	10	482
2017	Indigenous	38	32	0	9	21	0	70	30	11
2017	Non-Indigenous	25	40	19	9	5	2	67	14	302

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	54	27	0	9	10	0	0	81	19	11
2020	Non-Indigenous	37	33	10	13	6	0	1	71	19	532
2019	Indigenous	50	20	9	11	11	0	0	70	21	10
2019	Non-Indigenous	45	27	11	11	5	1	1	73	16	484
2017	Indigenous	46	32	0	0	21	0	0	79	21	11
2017	Non-Indigenous	39	33	9	14	5	0	0	72	18	302

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	37	0	27	19	18	0	37	37	11
2020	Non-Indigenous	23	27	25	13	12	0	51	25	534
2019	Indigenous	31	40	9	0	20	0	71	20	10
2019	Non-Indigenous	29	32	20	11	7	1	61	19	482
2017	Indigenous	46	22	24	8	0	0	68	8	11
2017	Non-Indigenous	27	36	21	9	7	0	63	16	303

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	41	59	10
2020	Non-Indigenous	38	62	533

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	63	27	0	0	0	0	10	100	0	11
2020	Non-Indigenous	53	21	8	2	1	4	11	87	4	535

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Indigenous	37	26	37	11
2020	Non-Indigenous	34	25	41	534
2019	Indigenous	51	29	20	10
2019	Non-Indigenous	38	26	36	484
2017	Indigenous	67	9	24	11
2017	Non-Indigenous	45	25	30	303

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Non-Indigenous	5	14	66	5	5	6	141

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	72	28	0	0	0	0	100	0	11
2020	Non-Indigenous	50	37	6	5	1	0	88	6	531
2019	Indigenous	48	32	11	10	0	0	79	10	10
2019	Non-Indigenous	54	34	6	4	1	0	88	5	480
2017	Indigenous	46	32	0	0	0	21	100	0	11
2017	Non-Indigenous	47	40	7	5	2	0	86	7	302

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	54	37	10	0	0	0	90	0	11
2020	Non-Indigenous	32	43	14	8	2	1	75	10	535
2019	Indigenous	19	50	10	21	0	0	69	21	10
2019	Non-Indigenous	33	44	13	7	2	1	78	10	484
2017	Indigenous	55	15	21	9	0	0	70	9	11
2017	Non-Indigenous	30	48	12	7	2	1	79	9	302

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	0	46	36	9	9	0	0	18	46	11
2020	Non-Indigenous	16	33	31	13	6	0	0	19	49	533
2019	Indigenous	30	11	41	0	19	0	0	19	41	10
2019	Non-Indigenous	13	30	32	18	6	1	1	24	43	483
2017	Indigenous	16	23	45	7	9	0	0	16	39	11
2017	Non-Indigenous	14	24	36	17	5	1	4	23	39	302

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	0	37	0	36	27	0	0	63	37	11
2020	Non-Indigenous	9	16	26	28	16	3	1	46	26	533
2019	Indigenous	21	20	29	30	0	0	0	30	41	10
2019	Non-Indigenous	10	19	30	22	13	4	1	37	31	483
2017	Indigenous	17	21	31	14	16	0	0	31	38	11
2017	Non-Indigenous	13	26	28	15	11	2	4	28	42	302

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	9	18	55	9	9	0	0	18	27	11
2020	Non-Indigenous	8	21	37	21	10	2	1	32	30	531
2019	Indigenous	30	10	38	11	11	0	0	21	41	10
2019	Non-Indigenous	12	21	28	24	12	1	2	37	34	483
2017	Indigenous	46	15	8	16	15	0	0	31	61	11
2017	Non-Indigenous	12	23	34	21	7	0	4	29	36	302

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	10	54	27	9	0	0	0	9	64	11
2020	Non-Indigenous	21	24	33	14	7	0	1	21	45	533
2019	Indigenous	29	51	0	20	0	0	0	20	80	10
2019	Non-Indigenous	16	26	31	18	7	1	1	26	42	483
2017	Indigenous	9	15	24	22	30	0	0	52	24	11
2017	Non-Indigenous	12	28	29	18	10	0	4	29	42	297

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	28	26	28	9	9	0	0	18	54	11
2020	Non-Indigenous	18	24	26	17	12	1	1	30	44	534
2019	Indigenous	31	30	19	11	9	0	0	20	62	10
2019	Non-Indigenous	13	22	29	19	12	2	3	33	37	482
2017	Indigenous	16	8	37	22	16	0	0	39	25	11
2017	Non-Indigenous	20	23	26	17	8	1	5	26	46	301

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	9	19	18	28	27	0	0	54	28	11
2020	Non-Indigenous	8	15	29	28	14	4	2	45	24	532
2019	Indigenous	31	20	9	39	0	0	0	39	51	10
2019	Non-Indigenous	14	21	28	21	9	4	2	32	37	483
2017	Indigenous	32	35	7	8	17	0	0	25	68	11
2017	Non-Indigenous	28	28	22	10	6	2	5	17	60	301

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	28	18	27	28	0	0	0	28	45	11
2020	Non-Indigenous	9	19	36	21	12	1	2	34	29	529
2019	Indigenous	11	30	29	30	0	0	0	30	41	10
2019	Non-Indigenous	9	19	35	21	11	2	2	34	29	482
2017	Indigenous	17	15	36	14	17	0	0	31	32	11
2017	Non-Indigenous	12	22	35	19	5	2	4	26	37	301

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	8	9	19	28	36	0	0	64	17	11
2020	Non-Indigenous	3	9	32	33	21	1	1	55	12	532
2019	Indigenous	0	0	11	50	39	0	0	89	0	10
2019	Non-Indigenous	4	7	21	37	29	1	1	67	11	483

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	44	27	9	10	0	10	0	79	11	11
2020	Non-Indigenous	21	40	16	15	4	3	1	64	20	532
2019	Indigenous	9	29	31	20	11	0	0	38	30	10
2019	Non-Indigenous	20	38	19	15	4	3	0	60	20	479

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	73	18	9	0	0	0	0	91	0	11
2020	Non-Indigenous	61	24	7	4	3	1	1	86	7	532
2019	Indigenous	38	41	11	10	0	0	0	79	10	10
2019	Non-Indigenous	55	27	8	5	3	1	0	83	9	483
2017	Indigenous	46	33	0	21	0	0	0	79	21	11
2017	Non-Indigenous	49	33	9	7	2	1	0	82	9	303

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	82	18	0	0	0	100	0	11
2020	Non-Indigenous	67	25	4	2	1	93	4	528
2019	Indigenous	19	51	20	10	0	70	10	10
2019	Non-Indigenous	64	26	4	4	2	90	6	483
2017	Indigenous	70	9	21	0	0	79	0	11
2017	Non-Indigenous	49	36	5	7	2	85	9	302

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	72	28	0	0	0	0	100	0	11
2020	Non-Indigenous	59	30	6	2	2	1	90	4	525
2019	Indigenous	28	51	11	10	0	0	79	10	10
2019	Non-Indigenous	55	32	6	4	2	1	88	6	483

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	63	28	0	10	0	0	90	10	11
2020	Non-Indigenous	42	38	12	6	1	1	81	7	531
2019	Indigenous	29	41	30	0	0	0	70	0	10
2019	Non-Indigenous	39	40	10	5	3	3	81	8	482
2017	Indigenous	62	29	0	9	0	0	91	9	11
2017	Non-Indigenous	44	38	8	5	2	3	85	7	302

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	54	46	0	0	0	0	0	100	0	11
2020	Non-Indigenous	42	36	12	2	1	6	0	83	4	535
2019	Indigenous	49	51	0	0	0	0	0	100	0	10
2019	Non-Indigenous	43	33	15	4	1	3	0	79	6	480
2017	Indigenous	46	46	0	0	0	8	0	100	0	11
2017	Non-Indigenous	45	34	11	2	2	5	1	83	5	301

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	62	38	0	0	0	0	100	0	11
2020	Non-Indigenous	58	32	6	3	1	0	90	4	532
2019	Indigenous	19	61	0	11	10	0	79	21	10
2019	Non-Indigenous	54	36	6	3	1	1	90	4	483
2017	Indigenous	62	29	9	0	0	0	91	0	11
2017	Non-Indigenous	48	38	8	3	2	0	86	5	303

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	54	46	0	0	0	0	0	100	0	11
2020	Non-Indigenous	57	21	8	2	2	5	3	86	5	534

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	63	37	0	0	0	0	0	100	0	11
2020	Non-Indigenous	35	32	18	4	1	9	1	75	5	533

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	54	37	10	0	0	0	0	90	0	11
2020	Non-Indigenous	45	29	10	5	3	4	3	80	9	529

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	54	37	9	0	0	0	0	91	0	11
2020	Non-Indigenous	37	29	13	4	3	7	6	76	9	533
2019	Indigenous	9	50	20	11	10	0	0	59	21	10
2019	Non-Indigenous	36	29	13	6	4	6	5	73	12	484
2017	Indigenous	38	33	0	0	21	8	0	77	23	11
2017	Non-Indigenous	31	24	16	9	6	7	7	64	17	302

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	44	46	0	10	0	0	0	90	10	11
2020	Non-Indigenous	35	32	15	8	5	3	2	71	13	534
2019	Indigenous	20	30	29	21	0	0	0	50	21	10
2019	Non-Indigenous	35	33	13	9	4	4	2	71	15	483
2017	Indigenous	54	17	0	0	29	0	0	71	29	11
2017	Non-Indigenous	30	33	11	15	6	3	2	67	22	303

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	54	28	19	0	0	0	81	0	11
2020	Non-Indigenous	35	37	20	6	2	1	72	7	531
2019	Indigenous	9	70	0	11	10	0	79	21	10
2019	Non-Indigenous	33	34	22	6	2	2	69	9	482

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	44	19	9	10	0	10	9	77	12	11
2020	Non-Indigenous	22	24	18	9	7	17	3	57	20	535
2019	Indigenous	9	30	21	21	0	9	9	49	26	10
2019	Non-Indigenous	23	23	17	10	10	13	5	55	24	483
2017	Indigenous	24	14	16	38	9	0	0	38	46	11
2017	Non-Indigenous	16	17	18	12	14	16	7	43	34	303

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	45	37	0	0	18	0	0	82	18	11
2020	Non-Indigenous	57	34	2	5	1	0	0	91	7	532

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	27	45	9	10	10	72	19	11
2020	Non-Indigenous	42	40	7	8	2	83	10	534
2019	Indigenous	29	41	11	20	0	70	20	10
2019	Non-Indigenous	42	32	5	13	7	74	20	480
2017	Indigenous	63	7	8	0	21	71	21	11
2017	Non-Indigenous	47	32	7	10	4	79	15	302

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	63	28	0	0	10	0	90	10	11
2020	Non-Indigenous	55	32	8	4	1	1	88	5	528
2019	Indigenous	38	51	10	0	0	0	90	0	10
2019	Non-Indigenous	55	31	7	5	1	0	87	6	483
2017	Indigenous	64	27	0	9	0	0	91	9	10
2017	Non-Indigenous	52	33	8	5	1	1	86	6	302

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	72	28	0	0	0	0	0	100	0	11
2020	Non-Indigenous	80	14	2	2	1	1	0	95	3	531
2017	Indigenous	100	0	0	0	0	0	0	100	0	11
2017	Non-Indigenous	75	19	3	2	0	0	1	95	2	302

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	44	28	9	19	0	0	72	19	11
2020	Non-Indigenous	43	33	16	5	2	2	77	7	535
2019	Indigenous	49	30	21	0	0	0	79	0	10
2019	Non-Indigenous	49	29	13	4	1	4	81	5	483

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	0	100	11
2020	Non-Indigenous	8	92	534

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Non-Indigenous	30	70	40

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Non-Indigenous	70	30	40

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Non-Indigenous	0	100	40

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Non-Indigenous	46	54	40

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Non-Indigenous	40	60	40

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Non-Indigenous	44	56	40

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Non-Indigenous	38	62	40

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Non-Indigenous	30	70	40

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Non-Indigenous	32	68	40

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Non-Indigenous	23	77	40

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Non-Indigenous	0	100	40

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Non-Indigenous	52	48	40

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Non-Indigenous	18	82	40

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Non-Indigenous	63	37	40

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Non-Indigenous	25	75	40

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Non-Indigenous	15	85	40

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Non-Indigenous	12	88	40

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Non-Indigenous	17	83	40

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	35	18	10	0	0	37	0	85	0	11
2020	Non-Indigenous	18	12	15	3	2	39	12	60	10	533
2019	Indigenous	0	9	11	11	10	49	10	23	51	10
2019	Non-Indigenous	17	11	20	5	3	31	13	50	15	483
2017	Indigenous	21	19	21	0	11	20	8	56	15	10
2017	Non-Indigenous	14	11	17	7	5	35	10	46	23	303

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	63	10	0	0	0	28	0	100	0	11
2020	Non-Indigenous	31	28	16	3	2	18	1	74	7	535
2019	Indigenous	28	30	31	11	0	0	0	58	11	10
2019	Non-Indigenous	33	28	16	4	1	16	2	73	7	484
2017	Indigenous	40	31	0	21	0	8	0	77	23	11
2017	Non-Indigenous	22	26	20	7	4	19	2	60	14	302

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indigenous	0	100	10
2019	Non-Indigenous	5	95	483

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-Indigenous	41	59	25

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-Indigenous	81	19	25

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-Indigenous	0	100	25

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-Indigenous	0	100	25

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-Indigenous	0	100	25

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-Indigenous	28	72	25

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-Indigenous	21	79	25

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-Indigenous	24	76	25

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-Indigenous	24	76	25

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-Indigenous	0	100	25

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-Indigenous	0	100	25

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-Indigenous	29	71	24

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-Indigenous	0	100	24

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-Indigenous	50	50	24

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	35	18	10	0	0	37	0	85	0	11
2020	Non-Indigenous	18	11	14	3	1	42	11	62	8	532
2019	Indigenous	0	9	31	0	0	49	10	23	0	10
2019	Non-Indigenous	18	12	19	1	2	36	11	57	6	481
2017	Indigenous	16	8	24	21	0	25	6	35	31	11
2017	Non-Indigenous	15	10	17	2	1	46	9	55	6	301

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	63	10	0	0	0	28	0	100	0	11
2020	Non-Indigenous	32	28	17	3	1	17	2	74	5	533
2019	Indigenous	28	30	31	0	0	11	0	65	0	10
2019	Non-Indigenous	34	26	15	2	1	18	3	76	4	483
2017	Indigenous	47	32	0	21	0	0	0	79	21	11
2017	Non-Indigenous	28	29	17	2	1	19	3	74	4	303

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	10	90	11
2020	Non-Indigenous	7	93	527

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	10	90	11
2020	Non-Indigenous	12	88	528
2019	Indigenous	9	91	10
2019	Non-Indigenous	13	87	482
2017	Non-Indigenous	15	85	303

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-Indigenous	72	28	46

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2017	Non-Indigenous	51	41	0	8	0	0	0	92	8	34

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	63	18	10	0	0	0	10	89	0	11
2020	Non-Indigenous	52	33	5	2	1	3	4	91	4	531

Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	54	37	0	10	0	0	0	90	10	11
2020	Non-Indigenous	33	32	17	10	6	2	0	67	16	533

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	63	37	0	0	0	0	0	100	0	11
2020	Non-Indigenous	45	38	10	5	1	1	1	84	5	533

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	63	28	9	0	0	0	0	91	0	11
2020	Non-Indigenous	44	36	12	5	2	1	1	81	6	530

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	45	19	9	9	0	0	18	78	11	11
2020	Non-Indigenous	39	36	18	3	1	1	2	78	4	531

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	81	19	0	0	0	0	0	100	0	11
2020	Non-Indigenous	55	28	11	3	0	1	2	85	3	530

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	71	29	0	0	0	0	0	100	0	11
2020	Non-Indigenous	72	17	6	1	0	4	1	94	1	535

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	63	37	0	0	0	0	0	100	0	11
2020	Non-Indigenous	53	33	9	2	1	1	1	88	3	533

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	63	28	9	0	0	0	0	91	0	11
2020	Non-Indigenous	54	31	6	5	3	1	1	86	8	535

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	63	28	0	0	10	0	0	90	10	11
2020	Non-Indigenous	61	26	7	3	1	1	1	89	4	534

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	72	19	10	0	0	0	90	0	11
2020	Non-Indigenous	39	43	11	4	2	2	83	6	534
2019	Indigenous	28	41	21	11	0	0	69	11	10
2019	Non-Indigenous	36	42	13	5	2	2	80	7	483
2017	Indigenous	17	34	18	0	23	9	56	25	10
2017	Non-Indigenous	26	38	15	8	5	7	70	14	303

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	50	30	20	0	0	0	0	80	0	10
2020	Non-Indigenous	41	32	10	10	5	1	0	75	15	531

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	55	45	0	0	0	0	0	100	0	11
2020	Non-Indigenous	51	31	11	3	2	1	0	83	5	533

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	45	46	9	0	0	0	91	0	11
2020	Non-Indigenous	31	34	17	11	4	3	67	16	535
2019	Indigenous	28	10	30	31	0	0	38	31	10
2019	Non-Indigenous	28	36	16	11	6	2	66	18	483
2017	Indigenous	23	39	0	17	21	0	62	38	11
2017	Non-Indigenous	16	36	18	16	12	2	54	28	302

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	45	37	0	9	9	0	0	82	18	11
2020	Non-Indigenous	42	24	13	9	10	0	2	67	20	534

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	36	19	27	0	18	0	55	18	11
2020	Non-Indigenous	36	28	19	7	8	1	65	16	533
2019	Indigenous	20	20	39	0	21	0	39	21	10
2019	Non-Indigenous	28	30	19	8	13	1	59	22	484
2017	Indigenous	23	16	30	17	6	8	42	25	11
2017	Non-Indigenous	27	24	20	13	13	3	54	26	300

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	28	17	27	9	19	0	45	28	11
2020	Non-Indigenous	11	18	28	23	19	0	29	43	534
2019	Indigenous	0	29	30	20	21	0	29	41	10
2019	Non-Indigenous	14	23	27	21	13	0	38	35	483
2017	Indigenous	16	37	0	38	9	0	54	46	11
2017	Non-Indigenous	12	21	28	20	17	1	34	38	303

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	18	18	36	19	10	0	0	36	28	11
2020	Non-Indigenous	13	21	27	21	18	0	0	34	39	533
2019	Indigenous	0	29	19	42	11	0	0	29	52	10
2019	Non-Indigenous	18	24	25	18	14	1	0	42	33	481
2017	Indigenous	38	22	16	15	9	0	0	60	24	11
2017	Non-Indigenous	15	26	23	18	17	0	1	42	35	302

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	9	18	35	38	0	0	0	27	38	11
2020	Non-Indigenous	15	21	23	20	19	1	1	37	40	534
2019	Indigenous	20	11	28	21	21	0	0	30	42	10
2019	Non-Indigenous	16	26	23	20	14	1	1	43	34	483
2017	Indigenous	24	28	23	16	9	0	0	52	25	11
2017	Non-Indigenous	12	24	19	25	19	0	1	36	44	301

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	28	36	8	10	19	0	0	63	28	11
2020	Non-Indigenous	25	23	21	16	13	0	1	49	30	533
2019	Indigenous	41	29	20	0	11	0	0	70	11	10
2019	Non-Indigenous	33	28	15	12	9	1	2	63	22	482
2017	Indigenous	61	0	15	17	0	0	6	65	18	11
2017	Non-Indigenous	26	30	20	8	9	0	8	60	18	301

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	28	27	9	28	9	0	0	54	37	11
2020	Non-Indigenous	20	21	24	19	17	0	0	40	35	533
2019	Indigenous	30	21	38	0	11	0	0	51	11	10
2019	Non-Indigenous	25	28	23	12	11	0	0	53	24	482
2017	Indigenous	31	24	24	21	0	0	0	55	21	11
2017	Non-Indigenous	22	29	23	17	7	1	1	52	24	300

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	10	36	0	19	27	0	9	50	50	11
2020	Non-Indigenous	28	23	15	12	13	0	8	55	28	532

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	36	19	46	0	0	0	0	54	0	11
2020	Non-Indigenous	31	35	22	8	4	0	1	66	12	533
2019	Indigenous	9	39	41	11	0	0	0	49	11	10
2019	Non-Indigenous	35	32	20	7	5	1	1	68	12	481
2017	Indigenous	31	16	36	8	9	0	0	47	17	11
2017	Non-Indigenous	30	29	26	9	5	0	2	60	14	300

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	18	18	45	19	0	0	0	36	19	11
2020	Non-Indigenous	17	26	27	20	10	0	0	42	30	535
2019	Indigenous	0	39	30	20	11	0	0	39	30	10
2019	Non-Indigenous	22	27	27	16	8	1	1	49	24	483
2017	Indigenous	31	36	0	24	9	0	0	68	32	11
2017	Non-Indigenous	19	29	23	20	7	0	2	49	28	301

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	35	38	27	0	0	0	73	0	11
2020	Non-Indigenous	26	32	23	11	7	0	58	19	531
2019	Indigenous	19	10	50	10	11	0	29	21	10
2019	Non-Indigenous	30	27	21	15	7	0	57	22	483
2017	Indigenous	39	15	29	16	0	0	55	16	11
2017	Non-Indigenous	24	29	23	15	7	1	54	23	300

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	63	19	19	0	0	0	0	81	0	11
2020	Non-Indigenous	46	29	13	7	5	0	1	75	12	533
2019	Indigenous	19	41	9	21	11	0	0	59	31	10
2019	Non-Indigenous	50	23	12	8	5	1	1	74	13	483

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	17	28	46	8	0	0	0	45	8	11
2020	Non-Indigenous	30	31	20	12	6	0	0	61	19	533

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	28	37	35	0	0	0	65	0	11
2020	Non-Indigenous	27	29	23	12	7	1	57	20	533
2019	Indigenous	30	30	29	11	0	0	60	11	10
2019	Non-Indigenous	36	32	19	9	4	0	68	13	479
2017	Indigenous	49	25	0	26	0	0	74	26	10
2017	Non-Indigenous	30	27	23	13	5	2	59	18	300

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	45	28	27	0	0	0	73	0	11
2020	Non-Indigenous	52	27	14	3	1	2	82	4	525
2019	Indigenous	49	31	20	0	0	0	80	0	10
2019	Non-Indigenous	55	17	12	8	7	0	73	14	483
2017	Indigenous	85	7	7	0	0	0	93	0	11
2017	Non-Indigenous	57	20	13	5	4	2	78	9	303

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	36	28	18	0	18	0	0	64	18	11
2020	Non-Indigenous	48	32	14	5	2	0	0	80	6	531

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	72	18	0	0	10	0	0	90	10	11
2020	Non-Indigenous	76	15	4	1	0	1	3	94	2	530
2019	Indigenous	71	9	0	20	0	0	0	80	20	10
2019	Non-Indigenous	76	11	6	2	2	1	3	90	4	480

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	91	9	0	0	0	0	0	100	0	11
2020	Non-Indigenous	82	7	2	2	2	0	4	93	5	530
2019	Indigenous	79	0	0	10	11	0	0	79	21	10
2019	Non-Indigenous	77	9	4	3	4	0	2	89	7	481
2017	Indigenous	62	21	9	8	0	0	0	83	8	11
2017	Non-Indigenous	73	10	3	3	4	1	5	88	8	301

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	100	0	0	0	0	0	0	100	0	11
2020	Non-Indigenous	75	14	7	1	1	0	2	91	2	530
2019	Indigenous	49	9	10	21	11	0	0	58	31	10
2019	Non-Indigenous	63	20	9	3	3	0	1	85	6	481
2017	Indigenous	71	8	21	0	0	0	0	79	0	11
2017	Non-Indigenous	59	22	10	3	3	1	3	84	5	303

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	90	10	0	0	0	0	100	0	11
2020	Non-Indigenous	67	17	7	4	3	2	86	7	528
2017	Indigenous	54	38	0	8	0	0	92	8	11
2017	Non-Indigenous	58	18	11	5	5	3	79	10	302

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	63	10	10	8	0	0	9	80	9	11
2020	Non-Indigenous	71	9	3	1	0	0	15	95	1	531
2019	Indigenous	39	41	9	10	0	0	0	80	10	10
2019	Non-Indigenous	61	10	5	2	1	1	20	89	4	478
2017	Indigenous	71	0	7	0	0	0	21	90	0	11
2017	Non-Indigenous	54	10	7	2	1	1	25	87	4	302

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	100	0	0	0	0	0	0	100	0	11
2020	Non-Indigenous	78	13	4	1	1	0	3	94	2	530
2019	Indigenous	89	11	0	0	0	0	0	100	0	10
2019	Non-Indigenous	70	15	6	3	1	0	4	90	4	482
2017	Indigenous	63	0	7	0	0	0	30	89	0	11
2017	Non-Indigenous	72	13	5	1	1	1	7	93	2	302

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	70	30	0	0	0	0	100	0	10
2020	Non-Indigenous	74	13	6	2	2	2	89	4	535
2019	Indigenous	79	10	10	0	0	0	90	0	10
2019	Non-Indigenous	76	10	6	2	3	3	88	5	480
2017	Indigenous	70	21	0	0	0	8	100	0	11
2017	Non-Indigenous	69	11	7	4	2	8	87	6	303

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	55	18	18	0	9	0	0	73	9	11
2020	Non-Indigenous	45	30	15	7	3	0	1	75	10	533
2019	Indigenous	80	0	20	0	0	0	0	80	0	10
2019	Non-Indigenous	56	26	12	4	1	0	1	83	6	482
2017	Indigenous	32	15	23	30	0	0	0	47	30	11
2017	Non-Indigenous	55	22	12	3	4	1	3	81	7	303

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	8	55	27	10	0	0	0	64	10	11
2020	Non-Indigenous	29	37	23	7	3	0	0	67	10	535

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	9	36	38	8	9	45	17	11
2020	Non-Indigenous	9	26	39	21	5	35	26	533
2019	Indigenous	0	58	21	21	0	58	21	10
2019	Non-Indigenous	14	30	38	14	5	43	19	484
2017	Indigenous	9	23	43	7	17	32	24	11
2017	Non-Indigenous	8	25	43	17	7	32	25	303

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	9	37	45	9	0	9	46	11
2020	Non-Indigenous	14	26	37	15	7	23	40	534
2019	Indigenous	21	20	41	19	0	19	41	10
2019	Non-Indigenous	10	17	42	19	10	30	28	480
2017	Indigenous	0	61	30	0	9	9	61	11
2017	Non-Indigenous	12	22	39	19	8	27	34	303

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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	45	19	37	0	29	71	11
2020	Non-Indigenous	35	45	18	2	56	44	535

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	45	9	19	0	18	0	10	59	20	11
2020	Non-Indigenous	38	19	14	9	8	1	11	65	19	534
2019	Indigenous	59	30	10	0	0	0	0	90	0	10
2019	Non-Indigenous	42	19	14	10	10	1	5	64	22	476

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results by Theme for Infrastructure Canada by Question 116. Are you an Indigenous person?

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 37. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 49. Overall, my department or agency treats me with respect.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.