2020 Public Service Employee Survey Results by Theme for Infrastructure Canada by Question 109. In total, how many years have you been working in your current department or agency?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues
- Support to resolve pay or other compensation issues

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	35	41	13	8	3	76	11	268
2020	3 to 10 years in current department or agency	36	45	7	10	2	81	12	177
2019	Less than 3 years in current department or agency	41	37	8	8	5	79	13	302
2019	3 to 10 years in current department or agency	40	43	5	8	4	83	12	109
2019	11 to 20 years in current department or agency	38	39	13	3	7	77	10	31
2018	Less than 3 years in current department or agency	38	38	8	9	8	76	16	177
2018	3 to 10 years in current department or agency	29	42	11	12	6	71	18	101
2017	Less than 3 years in current department or agency	33	48	9	5	5	81	10	172
2017	3 to 10 years in current department or agency	34	42	11	9	4	76	13	113
2017	11 to 20 years in current department or agency	42	22	22	13	0	64	13	23
2014	Less than 3 years in current department or agency	42	42	7	5	5	83	9	99
2014	3 to 10 years in current department or agency	23	49	12	8	8	73	15	184
2014	11 to 20 years in current department or agency	59	0	22	19	0	59	19	10

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	41	37	10	9	4	0	77	12	270
2020	3 to 10 years in current department or agency	41	40	9	6	4	0	82	10	179
2019	Less than 3 years in current department or agency	42	36	8	9	5	0	78	14	305
2019	3 to 10 years in current department or agency	43	37	10	5	4	0	81	9	108
2019	11 to 20 years in current department or agency	37	36	6	10	10	0	73	20	31
2018	Less than 3 years in current department or agency	38	34	10	12	6	1	72	18	179
2018	3 to 10 years in current department or agency	29	38	13	13	7	0	67	20	101
2017	Less than 3 years in current department or agency	35	38	12	9	6	0	74	15	172
2017	3 to 10 years in current department or agency	23	41	12	11	12	0	65	23	112
2017	11 to 20 years in current department or agency	26	52	14	4	5	0	77	9	23

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	46	35	15	3	1	0	81	4	269
2020	3 to 10 years in current department or agency	55	32	9	4	1	0	87	5	177
2019	Less than 3 years in current department or agency	48	34	11	3	3	0	83	6	303
2019	3 to 10 years in current department or agency	54	35	7	3	1	0	89	4	109
2019	11 to 20 years in current department or agency	44	43	9	0	3	0	87	3	31
2018	Less than 3 years in current department or agency	48	32	11	3	5	1	81	8	177
2018	3 to 10 years in current department or agency	49	37	8	6	0	0	86	6	101
2017	Less than 3 years in current department or agency	47	41	6	3	2	0	88	6	171
2017	3 to 10 years in current department or agency	48	43	5	3	1	0	90	4	113
2017	11 to 20 years in current department or agency	51	27	18	4	0	0	78	4	23
2014	Less than 3 years in current department or agency	62	30	5	2	1	0	93	3	99
2014	3 to 10 years in current department or agency	52	30	13	2	3	0	82	5	184
2014	11 to 20 years in current department or agency	59	19	21	0	0	0	79	0	10

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	44	34	12	8	2	0	78	9	269
2020	3 to 10 years in current department or agency	38	44	10	5	3	0	82	8	176
2019	Less than 3 years in current department or agency	48	33	8	7	4	0	81	11	304
2019	3 to 10 years in current department or agency	42	44	7	3	4	0	86	7	109
2019	11 to 20 years in current department or agency	36	48	6	0	10	0	84	10	32
2018	Less than 3 years in current department or agency	41	35	11	8	5	0	76	13	179
2018	3 to 10 years in current department or agency	33	37	13	13	4	0	70	17	101
2017	Less than 3 years in current department or agency	40	37	11	7	4	1	78	10	170
2017	3 to 10 years in current department or agency	28	47	14	7	3	0	75	10	113
2017	11 to 20 years in current department or agency	42	27	13	17	0	0	69	17	23
2014	Less than 3 years in current department or agency	53	34	7	4	2	0	87	6	99
2014	3 to 10 years in current department or agency	27	49	15	4	5	0	76	9	184
2014	11 to 20 years in current department or agency	59	12	10	19	0	0	71	19	10

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	45	27	14	8	4	2	74	12	269
2020	3 to 10 years in current department or agency	41	32	11	12	4	0	73	16	178
2019	Less than 3 years in current department or agency	42	33	10	10	5	0	75	15	305
2019	3 to 10 years in current department or agency	34	38	16	5	8	0	72	13	109
2019	11 to 20 years in current department or agency	30	37	19	3	7	3	70	10	32
2018	Less than 3 years in current department or agency	33	33	18	9	5	2	68	14	179
2018	3 to 10 years in current department or agency	23	37	21	7	11	0	60	19	102
2017	Less than 3 years in current department or agency	50	26	10	9	4	1	77	13	172
2017	3 to 10 years in current department or agency	22	35	17	14	12	1	57	26	111
2017	11 to 20 years in current department or agency	39	26	30	0	5	0	65	5	23
2014	Less than 3 years in current department or agency	58	33	4	3	2	1	91	5	99
2014	3 to 10 years in current department or agency	29	38	18	10	5	0	67	15	184
2014	11 to 20 years in current department or agency	48	33	0	0	19	0	81	19	10

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	44	28	14	10	3	0	73	13	268
2020	3 to 10 years in current department or agency	39	37	14	6	5	0	76	11	177
2019	Less than 3 years in current department or agency	44	33	9	9	4	0	77	13	302
2019	3 to 10 years in current department or agency	36	38	15	5	7	0	73	12	109
2019	11 to 20 years in current department or agency	37	37	13	7	7	0	74	13	32
2018	Less than 3 years in current department or agency	36	34	16	8	5	2	70	13	178
2018	3 to 10 years in current department or agency	28	32	22	10	9	0	60	18	100
2017	Less than 3 years in current department or agency	47	33	9	5	4	1	81	9	171
2017	3 to 10 years in current department or agency	21	41	14	13	11	0	62	23	113
2017	11 to 20 years in current department or agency	31	37	18	9	5	0	68	14	22
2014	Less than 3 years in current department or agency	55	32	6	3	2	2	89	5	99
2014	3 to 10 years in current department or agency	26	43	16	10	4	1	70	15	184
2014	11 to 20 years in current department or agency	59	22	0	10	9	0	81	19	10

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	38	21	20	10	8	2	1	61	19	270
2020	3 to 10 years in current department or agency	31	30	16	12	7	3	0	63	20	178
2019	Less than 3 years in current department or agency	35	27	14	9	11	3	0	64	21	304
2019	3 to 10 years in current department or agency	35	28	16	12	7	2	0	64	19	109
2019	11 to 20 years in current department or agency	41	33	10	7	10	0	0	74	17	31
2018	Less than 3 years in current department or agency	29	25	20	13	9	3	0	55	23	179
2018	3 to 10 years in current department or agency	23	23	18	20	15	2	0	47	35	101
2017	Less than 3 years in current department or agency	36	27	13	12	11	1	0	64	23	172
2017	3 to 10 years in current department or agency	22	20	22	22	12	2	0	42	35	113
2017	11 to 20 years in current department or agency	21	31	18	17	9	4	0	55	27	23
2014	Less than 3 years in current department or agency	40	21	18	10	5	5	2	65	15	99
2014	3 to 10 years in current department or agency	28	26	14	19	10	3	0	56	30	183
2014	11 to 20 years in current department or agency	59	12	0	0	19	10	0	79	21	10

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	53	28	13	3	1	0	3	83	3	269
2020	3 to 10 years in current department or agency	65	24	8	1	1	0	1	90	2	178
2019	Less than 3 years in current department or agency	61	22	11	2	1	1	2	86	3	305
2019	3 to 10 years in current department or agency	65	19	12	2	1	1	0	85	3	109
2019	11 to 20 years in current department or agency	64	19	10	3	3	0	0	84	7	32

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	53	32	7	6	2	1	0	86	7	268
2020	3 to 10 years in current department or agency	54	32	6	5	2	1	1	88	6	179
2019	Less than 3 years in current department or agency	54	25	9	7	4	1	1	81	10	304
2019	3 to 10 years in current department or agency	54	25	11	4	4	2	0	81	8	109
2019	11 to 20 years in current department or agency	62	25	0	10	3	0	0	87	13	32
2018	Less than 3 years in current department or agency	47	29	10	7	5	1	0	77	13	177
2018	3 to 10 years in current department or agency	40	37	8	7	6	2	1	79	13	102
2017	Less than 3 years in current department or agency	53	30	7	5	5	0	1	83	9	172
2017	3 to 10 years in current department or agency	44	30	11	9	4	1	0	75	13	112
2017	11 to 20 years in current department or agency	48	34	9	4	5	0	0	82	9	23
2014	Less than 3 years in current department or agency	62	24	5	3	3	2	1	89	6	99
2014	3 to 10 years in current department or agency	43	33	11	7	4	1	0	78	11	184
2014	11 to 20 years in current department or agency	69	12	10	9	0	0	0	81	9	10

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	56	28	7	6	2	0	1	85	8	271
2020	3 to 10 years in current department or agency	61	26	8	3	2	0	0	87	5	179
2019	Less than 3 years in current department or agency	55	27	9	6	3	0	0	82	9	305
2019	3 to 10 years in current department or agency	60	26	7	1	5	1	0	87	6	109
2019	11 to 20 years in current department or agency	53	30	7	7	3	0	0	83	10	31
2018	Less than 3 years in current department or agency	55	22	8	6	8	1	0	78	14	179
2018	3 to 10 years in current department or agency	42	30	8	7	9	1	2	75	17	102
2017	Less than 3 years in current department or agency	59	20	9	7	4	0	1	80	11	172
2017	3 to 10 years in current department or agency	48	25	10	8	7	1	0	74	15	113
2017	11 to 20 years in current department or agency	51	31	4	9	5	0	0	82	13	23
2014	Less than 3 years in current department or agency	60	25	10	2	2	1	0	86	4	99
2014	3 to 10 years in current department or agency	46	32	11	5	6	0	0	78	11	184
2014	11 to 20 years in current department or agency	69	21	0	9	0	0	0	91	9	10

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	40	30	13	5	2	9	1	78	8	271
2020	3 to 10 years in current department or agency	36	39	13	6	3	3	0	77	9	179
2019	Less than 3 years in current department or agency	42	35	10	4	3	6	0	83	7	304
2019	3 to 10 years in current department or agency	33	42	11	10	2	2	0	77	12	108
2019	11 to 20 years in current department or agency	19	39	23	13	7	0	0	57	20	31
2018	Less than 3 years in current department or agency	39	31	9	10	3	8	0	75	15	177
2018	3 to 10 years in current department or agency	26	38	22	9	2	2	0	66	12	102
2017	Less than 3 years in current department or agency	39	33	14	5	4	3	1	75	10	172
2017	3 to 10 years in current department or agency	19	41	18	15	6	1	0	61	21	113
2017	11 to 20 years in current department or agency	25	44	13	4	5	9	0	75	10	23
2014	Less than 3 years in current department or agency	43	33	11	2	1	9	2	84	3	99
2014	3 to 10 years in current department or agency	18	44	16	12	7	4	0	64	20	184
2014	11 to 20 years in current department or agency	40	19	0	0	9	31	0	86	14	10

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	37	34	13	9	3	3	0	73	13	271
2020	3 to 10 years in current department or agency	32	37	18	9	3	1	0	70	12	179
2019	Less than 3 years in current department or agency	39	37	11	7	3	3	0	79	10	303
2019	3 to 10 years in current department or agency	28	44	13	7	8	0	0	72	15	108
2019	11 to 20 years in current department or agency	12	45	16	23	3	0	0	57	27	31
2018	Less than 3 years in current department or agency	35	29	15	14	4	3	0	66	18	177
2018	3 to 10 years in current department or agency	22	34	19	16	7	0	0	57	24	102
2017	Less than 3 years in current department or agency	38	30	14	9	6	2	2	70	15	172
2017	3 to 10 years in current department or agency	14	37	18	20	11	0	0	50	31	113
2017	11 to 20 years in current department or agency	26	38	27	5	5	0	0	64	9	23
2014	Less than 3 years in current department or agency	44	33	16	5	0	2	1	79	5	98
2014	3 to 10 years in current department or agency	15	41	21	13	9	2	0	57	22	184
2014	11 to 20 years in current department or agency	40	30	10	10	9	0	0	71	19	10

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	31	32	16	12	4	6	0	66	17	268
2020	3 to 10 years in current department or agency	20	38	21	14	6	1	1	58	20	178
2019	Less than 3 years in current department or agency	30	35	15	10	4	6	0	70	14	304
2019	3 to 10 years in current department or agency	21	41	20	11	6	1	0	62	17	106
2019	11 to 20 years in current department or agency	9	39	16	29	3	3	0	50	34	31
2018	Less than 3 years in current department or agency	26	29	19	16	5	4	0	58	23	176
2018	3 to 10 years in current department or agency	13	33	26	15	12	1	0	47	27	101
2017	Less than 3 years in current department or agency	30	33	19	8	7	2	2	65	15	172
2017	3 to 10 years in current department or agency	9	31	24	26	10	1	0	40	36	113
2017	11 to 20 years in current department or agency	13	38	26	13	9	0	0	51	23	23
2014	Less than 3 years in current department or agency	33	40	11	9	0	6	1	78	10	99
2014	3 to 10 years in current department or agency	9	43	20	17	10	1	0	52	28	184
2014	11 to 20 years in current department or agency	19	40	21	19	0	0	0	59	19	10

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	27	39	11	14	5	3	0	68	20	271
2020	3 to 10 years in current department or agency	21	46	14	15	5	1	0	67	19	178
2019	Less than 3 years in current department or agency	28	41	11	10	7	3	0	71	17	304
2019	3 to 10 years in current department or agency	19	42	21	12	4	2	0	62	17	108
2019	11 to 20 years in current department or agency	9	51	13	20	7	0	0	60	27	31
2018	Less than 3 years in current department or agency	18	46	10	16	9	1	0	65	25	177
2018	3 to 10 years in current department or agency	16	28	22	23	9	1	0	45	32	102
2017	Less than 3 years in current department or agency	31	36	17	10	4	2	1	68	14	172
2017	3 to 10 years in current department or agency	13	43	24	15	5	1	0	56	20	113
2017	11 to 20 years in current department or agency	12	52	22	9	5	0	0	65	13	23
2014	Less than 3 years in current department or agency	33	36	11	11	3	5	2	74	14	98
2014	3 to 10 years in current department or agency	14	32	21	21	10	2	0	47	31	184
2014	11 to 20 years in current department or agency	19	41	21	9	10	0	0	60	19	10

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	41	36	11	9	2	0	0	77	12	271
2020	3 to 10 years in current department or agency	43	33	14	7	3	0	0	76	10	179
2019	Less than 3 years in current department or agency	44	32	10	8	5	1	0	77	13	304
2019	3 to 10 years in current department or agency	42	39	6	8	6	0	0	81	14	109
2019	11 to 20 years in current department or agency	31	43	13	7	7	0	0	73	14	31
2018	Less than 3 years in current department or agency	37	34	11	12	5	1	0	72	16	178
2018	3 to 10 years in current department or agency	26	36	15	16	6	1	0	63	22	102
2017	Less than 3 years in current department or agency	35	38	14	7	6	0	1	74	13	172
2017	3 to 10 years in current department or agency	20	30	15	21	13	0	0	50	34	113
2017	11 to 20 years in current department or agency	17	47	14	12	5	0	5	67	18	23
2014	Less than 3 years in current department or agency	44	40	7	6	2	1	0	85	8	99
2014	3 to 10 years in current department or agency	22	40	20	9	9	0	0	62	17	183
2014	11 to 20 years in current department or agency	59	22	10	0	9	0	0	81	9	10

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	31	45	10	10	5	76	14	270
2020	3 to 10 years in current department or agency	34	48	5	11	2	82	13	177
2019	Less than 3 years in current department or agency	32	40	11	12	5	72	17	303
2019	3 to 10 years in current department or agency	39	41	12	7	1	80	8	108
2019	11 to 20 years in current department or agency	35	49	0	13	3	83	17	31
2018	Less than 3 years in current department or agency	24	45	13	10	8	68	18	179
2018	3 to 10 years in current department or agency	24	40	11	18	7	64	25	101
2017	Less than 3 years in current department or agency	27	41	15	12	5	68	17	172
2017	3 to 10 years in current department or agency	19	42	12	22	5	61	27	113
2017	11 to 20 years in current department or agency	26	43	9	21	0	69	21	23

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	45	38	9	4	3	0	0	83	7	269
2020	3 to 10 years in current department or agency	52	31	11	4	2	0	0	83	6	179
2019	Less than 3 years in current department or agency	47	31	8	9	3	2	1	80	12	305
2019	3 to 10 years in current department or agency	53	27	7	3	5	3	1	83	9	109
2019	11 to 20 years in current department or agency	55	26	7	10	3	0	0	80	13	32
2018	Less than 3 years in current department or agency	42	27	14	10	6	1	0	70	16	179
2018	3 to 10 years in current department or agency	38	35	6	10	9	1	1	75	19	102
2017	Less than 3 years in current department or agency	42	36	7	5	9	1	1	79	14	172
2017	3 to 10 years in current department or agency	34	37	14	12	3	1	0	71	15	113
2017	11 to 20 years in current department or agency	48	39	0	9	5	0	0	87	13	23
2014	Less than 3 years in current department or agency	53	30	9	6	1	2	0	84	7	99
2014	3 to 10 years in current department or agency	34	40	14	6	4	1	0	75	11	184
2014	11 to 20 years in current department or agency	69	21	0	9	0	0	0	91	9	10

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	32	40	15	9	1	1	1	74	11	270
2020	3 to 10 years in current department or agency	37	37	12	11	2	0	1	75	13	178
2019	Less than 3 years in current department or agency	34	37	13	13	2	1	1	72	15	305
2019	3 to 10 years in current department or agency	34	37	11	11	6	0	1	72	17	108
2019	11 to 20 years in current department or agency	42	35	10	10	3	0	0	77	13	32
2018	Less than 3 years in current department or agency	22	43	12	17	5	1	0	65	22	179
2018	3 to 10 years in current department or agency	20	51	11	15	2	1	0	71	17	102
2017	Less than 3 years in current department or agency	35	32	13	11	7	0	2	68	19	172
2017	3 to 10 years in current department or agency	29	34	14	19	3	0	0	64	23	113
2017	11 to 20 years in current department or agency	32	54	9	4	0	0	0	86	4	22
2014	Less than 3 years in current department or agency	42	41	7	6	3	2	0	85	9	99
2014	3 to 10 years in current department or agency	32	41	15	9	3	0	1	73	12	184
2014	11 to 20 years in current department or agency	60	28	0	0	0	0	12	100	0	10

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	52	26	11	5	3	2	1	80	8	269
2020	3 to 10 years in current department or agency	59	22	9	5	2	1	2	83	7	179

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	27	36	17	10	5	4	0	66	16	270
2020	3 to 10 years in current department or agency	25	41	15	12	5	2	0	68	17	178
2019	Less than 3 years in current department or agency	32	34	17	9	4	3	1	69	14	304
2019	3 to 10 years in current department or agency	25	41	12	17	5	1	0	66	21	109
2019	11 to 20 years in current department or agency	21	37	32	3	7	0	0	58	10	32
2018	Less than 3 years in current department or agency	21	32	19	15	8	5	0	56	24	177
2018	3 to 10 years in current department or agency	24	19	23	22	11	1	0	44	33	101
2017	Less than 3 years in current department or agency	39	28	12	7	6	7	0	72	15	172
2017	3 to 10 years in current department or agency	15	39	18	18	10	1	0	55	28	112
2017	11 to 20 years in current department or agency	21	48	13	9	4	4	0	72	14	23
2014	Less than 3 years in current department or agency	45	32	12	5	2	4	1	80	7	99
2014	3 to 10 years in current department or agency	23	40	20	10	6	1	0	63	16	184
2014	11 to 20 years in current department or agency	48	33	19	0	0	0	0	81	0	10

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	26	26	18	12	9	5	3	57	23	270
2020	3 to 10 years in current department or agency	24	30	16	15	11	2	3	57	27	178
2019	Less than 3 years in current department or agency	30	27	13	14	9	5	2	61	25	304
2019	3 to 10 years in current department or agency	22	36	8	11	17	1	5	62	29	109
2019	11 to 20 years in current department or agency	21	33	13	16	13	3	0	56	30	32
2018	Less than 3 years in current department or agency	22	31	14	18	9	2	2	56	29	179
2018	3 to 10 years in current department or agency	19	23	17	19	22	1	0	42	41	102
2017	Less than 3 years in current department or agency	29	25	14	9	15	7	1	59	26	172
2017	3 to 10 years in current department or agency	8	27	14	25	23	4	0	36	49	113
2017	11 to 20 years in current department or agency	12	35	22	13	13	0	4	49	28	23
2014	Less than 3 years in current department or agency	33	25	16	13	4	6	3	64	19	99
2014	3 to 10 years in current department or agency	11	23	18	27	20	1	1	35	47	184
2014	11 to 20 years in current department or agency	29	19	0	21	10	0	22	61	39	10

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	50	23	11	9	4	0	2	75	13	270
2020	3 to 10 years in current department or agency	40	21	17	10	8	1	4	64	18	179
2019	Less than 3 years in current department or agency	50	24	12	8	3	1	2	76	12	305
2019	3 to 10 years in current department or agency	44	25	15	6	6	1	3	72	12	109
2019	11 to 20 years in current department or agency	47	19	12	6	13	0	3	68	19	32

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	45	28	15	5	4	0	2	75	9	270
2020	3 to 10 years in current department or agency	49	25	15	5	3	1	2	77	8	179
2019	Less than 3 years in current department or agency	51	24	14	6	2	2	2	78	8	305
2019	3 to 10 years in current department or agency	55	23	14	6	1	0	2	79	7	108
2019	11 to 20 years in current department or agency	62	25	7	0	3	0	3	90	3	32

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	77	8	4	2	2	4	3	93	3	271
2020	3 to 10 years in current department or agency	80	6	6	2	1	1	4	91	4	178
2019	Less than 3 years in current department or agency	80	6	4	1	3	4	2	92	4	305
2019	3 to 10 years in current department or agency	88	3	5	1	0	0	4	94	1	109
2019	11 to 20 years in current department or agency	77	10	0	7	3	0	3	89	11	31

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	77	11	3	2	1	0	7	95	2	270
2020	3 to 10 years in current department or agency	77	10	4	2	1	1	4	93	3	179
2019	Less than 3 years in current department or agency	82	4	3	2	1	3	4	94	3	302
2019	3 to 10 years in current department or agency	89	4	3	0	0	0	4	97	0	108
2019	11 to 20 years in current department or agency	77	6	3	0	3	0	10	93	4	32

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	38	36	11	12	2	0	75	14	268
2020	3 to 10 years in current department or agency	35	44	11	6	3	0	80	9	177
2019	Less than 3 years in current department or agency	40	36	9	9	5	0	76	14	304
2019	3 to 10 years in current department or agency	45	35	9	6	5	0	80	10	108
2019	11 to 20 years in current department or agency	34	36	13	13	3	0	70	17	31
2018	Less than 3 years in current department or agency	34	37	13	12	4	1	72	16	177
2018	3 to 10 years in current department or agency	35	37	9	13	5	0	73	18	101
2017	Less than 3 years in current department or agency	40	37	10	8	5	1	77	13	171
2017	3 to 10 years in current department or agency	29	44	16	8	4	0	73	12	113
2017	11 to 20 years in current department or agency	42	40	0	13	5	0	83	17	23
2014	Less than 3 years in current department or agency	43	43	9	3	0	2	88	3	99
2014	3 to 10 years in current department or agency	24	45	13	12	7	1	69	18	184
2014	11 to 20 years in current department or agency	49	22	10	19	0	0	71	19	10

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	39	40	12	7	2	0	79	9	270
2020	3 to 10 years in current department or agency	39	41	11	6	2	0	80	9	178
2019	Less than 3 years in current department or agency	43	34	11	9	3	0	77	12	305
2019	3 to 10 years in current department or agency	42	36	10	6	5	0	79	11	109
2019	11 to 20 years in current department or agency	48	17	21	10	4	0	65	14	30
2018	Less than 3 years in current department or agency	38	29	17	9	7	1	67	16	177
2018	3 to 10 years in current department or agency	32	29	20	14	5	1	61	19	101
2017	Less than 3 years in current department or agency	43	34	12	7	5	0	77	11	171
2017	3 to 10 years in current department or agency	27	43	13	13	4	0	70	17	113
2017	11 to 20 years in current department or agency	30	44	13	4	9	0	74	13	23
2014	Less than 3 years in current department or agency	44	42	9	1	3	1	87	4	99
2014	3 to 10 years in current department or agency	29	40	13	12	6	0	70	18	184
2014	11 to 20 years in current department or agency	59	12	10	19	0	0	71	19	10

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	37	41	9	11	2	0	0	78	13	265
2020	3 to 10 years in current department or agency	34	47	11	6	3	0	0	80	9	179
2019	Less than 3 years in current department or agency	39	37	12	8	2	1	1	77	11	302
2019	3 to 10 years in current department or agency	36	45	11	5	3	0	0	81	8	107
2019	11 to 20 years in current department or agency	45	36	9	7	3	0	0	81	10	32
2018	Less than 3 years in current department or agency	32	30	23	7	7	1	0	63	14	179
2018	3 to 10 years in current department or agency	25	35	19	13	6	1	1	61	20	100
2017	Less than 3 years in current department or agency	41	36	12	6	5	0	0	77	11	171
2017	3 to 10 years in current department or agency	29	36	14	15	5	0	0	66	20	113
2017	11 to 20 years in current department or agency	34	44	4	8	9	0	0	79	17	23
2014	Less than 3 years in current department or agency	52	39	7	1	1	0	0	91	2	98
2014	3 to 10 years in current department or agency	31	44	14	7	4	1	0	75	11	184
2014	11 to 20 years in current department or agency	49	22	10	19	0	0	0	71	19	10

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	30	43	12	11	1	3	75	13	269
2020	3 to 10 years in current department or agency	28	48	13	6	3	1	77	9	179
2019	Less than 3 years in current department or agency	27	44	14	9	3	3	73	12	304
2019	3 to 10 years in current department or agency	32	44	15	4	4	1	77	8	109
2019	11 to 20 years in current department or agency	17	41	29	7	3	3	60	10	32
2018	Less than 3 years in current department or agency	22	40	21	9	4	3	64	14	179
2018	3 to 10 years in current department or agency	22	40	24	8	5	1	63	13	102
2017	Less than 3 years in current department or agency	35	34	17	7	3	3	72	11	171
2017	3 to 10 years in current department or agency	10	49	21	14	6	0	59	20	113
2017	11 to 20 years in current department or agency	21	43	18	4	9	4	68	14	23

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	40	30	10	13	7	0	0	70	20	271
2020	3 to 10 years in current department or agency	30	38	8	15	8	0	0	68	24	178
2019	Less than 3 years in current department or agency	43	29	10	10	6	1	1	73	17	305
2019	3 to 10 years in current department or agency	41	23	16	16	4	0	0	64	20	109
2019	11 to 20 years in current department or agency	49	26	9	13	3	0	0	75	16	32
2018	Less than 3 years in current department or agency	38	38	10	10	3	0	1	77	13	178
2018	3 to 10 years in current department or agency	34	27	15	17	7	0	0	61	24	101
2017	Less than 3 years in current department or agency	48	30	9	10	4	0	0	78	13	171
2017	3 to 10 years in current department or agency	27	38	10	20	5	0	0	65	25	113
2017	11 to 20 years in current department or agency	35	40	4	13	8	0	0	75	21	23
2014	Less than 3 years in current department or agency	59	21	6	11	3	1	0	80	14	98
2014	3 to 10 years in current department or agency	31	41	10	10	7	1	0	73	17	184
2014	11 to 20 years in current department or agency	40	31	10	19	0	0	0	71	19	10

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	23	28	25	12	11	0	0	51	24	270
2020	3 to 10 years in current department or agency	19	24	25	17	15	0	0	43	32	179
2019	Less than 3 years in current department or agency	27	32	22	11	7	1	0	59	19	305
2019	3 to 10 years in current department or agency	21	33	19	15	12	0	0	53	27	108
2019	11 to 20 years in current department or agency	33	26	23	6	9	0	3	61	16	31
2018	Less than 3 years in current department or agency	28	29	21	14	8	0	0	57	22	179
2018	3 to 10 years in current department or agency	15	30	26	10	18	0	0	45	29	102
2017	Less than 3 years in current department or agency	35	37	19	4	5	0	0	71	9	172
2017	3 to 10 years in current department or agency	18	33	26	15	8	1	0	51	23	113
2017	11 to 20 years in current department or agency	13	39	17	17	13	0	0	53	30	23
2014	Less than 3 years in current department or agency	44	26	11	9	9	0	1	70	18	99
2014	3 to 10 years in current department or agency	34	34	18	8	5	0	0	69	13	184
2014	11 to 20 years in current department or agency	42	19	9	30	0	0	0	61	30	10

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	36	64	270
2020	3 to 10 years in current department or agency	38	62	178

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	52	20	9	3	2	4	11	84	5	271
2020	3 to 10 years in current department or agency	53	24	9	1	2	2	9	87	3	179

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Less than 3 years in current department or agency	37	25	39	270
2020	3 to 10 years in current department or agency	36	23	41	179
2019	Less than 3 years in current department or agency	39	28	33	305
2019	3 to 10 years in current department or agency	41	22	37	109
2019	11 to 20 years in current department or agency	25	28	47	32
2018	Less than 3 years in current department or agency	43	19	38	178
2018	3 to 10 years in current department or agency	47	21	32	102
2017	Less than 3 years in current department or agency	44	30	25	172
2017	3 to 10 years in current department or agency	49	14	37	113
2017	11 to 20 years in current department or agency	51	27	22	23
2014	Less than 3 years in current department or agency	38	22	40	99
2014	3 to 10 years in current department or agency	44	18	38	184
2014	11 to 20 years in current department or agency	41	40	19	10

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Less than 3 years in current department or agency	1	18	59	5	7	10	98
2020	3 to 10 years in current department or agency	6	15	68	6	3	2	64
2019	Less than 3 years in current department or agency	6	17	60	5	6	6	118
2018	Less than 3 years in current department or agency	3	30	52	5	5	6	76
2018	3 to 10 years in current department or agency	7	12	69	0	6	7	48
2017	Less than 3 years in current department or agency	0	15	64	5	9	7	77
2017	3 to 10 years in current department or agency	7	12	75	3	0	2	56
2017	11 to 20 years in current department or agency	33	8	41	9	0	8	12
2014	Less than 3 years in current department or agency	0	19	61	5	9999	15	38
2014	3 to 10 years in current department or agency	5	13	68	11	9999	4	80

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	45	41	6	7	1	0	0	86	8	269
2020	3 to 10 years in current department or agency	54	37	5	3	1	0	0	91	4	177
2019	Less than 3 years in current department or agency	55	31	6	5	2	1	0	87	7	302
2019	3 to 10 years in current department or agency	51	37	8	2	1	0	1	89	3	109
2019	11 to 20 years in current department or agency	51	36	10	0	3	0	0	87	3	31
2018	Less than 3 years in current department or agency	51	40	3	4	2	1	0	92	6	179
2018	3 to 10 years in current department or agency	52	36	7	4	0	0	0	89	4	100
2017	Less than 3 years in current department or agency	51	34	8	5	1	0	1	86	6	171
2017	3 to 10 years in current department or agency	40	48	6	5	1	0	0	88	6	113
2017	11 to 20 years in current department or agency	46	44	5	0	5	0	0	91	5	23
2014	Less than 3 years in current department or agency	59	32	7	1	0	1	0	92	1	99
2014	3 to 10 years in current department or agency	41	40	14	3	2	0	0	81	5	184
2014	11 to 20 years in current department or agency	59	22	0	10	9	0	0	81	19	10

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	31	41	16	7	4	1	0	73	11	271
2020	3 to 10 years in current department or agency	26	46	15	10	2	1	0	73	13	179
2019	Less than 3 years in current department or agency	31	45	12	8	2	2	0	78	10	305
2019	3 to 10 years in current department or agency	32	45	13	7	3	1	0	77	9	109
2019	11 to 20 years in current department or agency	21	53	10	13	3	0	0	74	16	32
2018	Less than 3 years in current department or agency	30	46	9	12	1	2	0	78	13	179
2018	3 to 10 years in current department or agency	24	46	20	9	2	0	0	70	11	101
2017	Less than 3 years in current department or agency	35	47	10	5	1	1	1	83	6	172
2017	3 to 10 years in current department or agency	24	48	16	10	2	1	0	72	12	112
2017	11 to 20 years in current department or agency	35	48	9	4	5	0	0	82	9	23
2014	Less than 3 years in current department or agency	43	41	6	3	3	3	1	87	6	99
2014	3 to 10 years in current department or agency	24	44	16	11	3	1	0	70	14	184
2014	11 to 20 years in current department or agency	19	40	31	9	0	0	0	59	9	10

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	16	33	31	12	7	0	0	19	49	270
2020	3 to 10 years in current department or agency	20	33	34	10	3	0	0	13	53	179
2019	Less than 3 years in current department or agency	13	29	31	19	6	1	0	26	43	304
2019	3 to 10 years in current department or agency	14	32	36	14	4	0	1	18	46	109
2019	11 to 20 years in current department or agency	31	25	32	9	0	0	3	9	58	32
2018	Less than 3 years in current department or agency	10	32	33	16	7	1	2	23	43	178
2018	3 to 10 years in current department or agency	18	35	33	11	3	0	0	14	53	100
2017	Less than 3 years in current department or agency	16	18	36	20	5	1	5	26	36	171
2017	3 to 10 years in current department or agency	12	30	37	14	3	2	2	18	43	113
2017	11 to 20 years in current department or agency	9	38	40	5	9	0	0	13	47	23
2014	Less than 3 years in current department or agency	5	12	37	26	16	4	1	44	18	99
2014	3 to 10 years in current department or agency	15	24	42	15	3	0	1	18	39	184
2014	11 to 20 years in current department or agency	19	19	52	0	10	0	0	10	38	10

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	10	17	24	24	20	4	1	46	28	271
2020	3 to 10 years in current department or agency	10	17	27	33	9	3	1	44	28	178
2019	Less than 3 years in current department or agency	10	21	27	26	11	4	1	39	32	305
2019	3 to 10 years in current department or agency	14	19	42	17	8	0	0	24	33	109
2019	11 to 20 years in current department or agency	13	28	25	19	9	6	0	30	43	32
2018	Less than 3 years in current department or agency	14	29	26	14	11	4	2	26	46	178
2018	3 to 10 years in current department or agency	22	42	21	10	4	1	0	14	65	101
2017	Less than 3 years in current department or agency	12	21	27	17	13	3	6	33	36	172
2017	3 to 10 years in current department or agency	18	30	31	12	7	1	2	19	49	113
2017	11 to 20 years in current department or agency	0	43	26	18	13	0	0	30	43	23
2014	Less than 3 years in current department or agency	3	6	24	33	26	5	4	64	9	99
2014	3 to 10 years in current department or agency	11	21	39	18	9	1	2	27	33	184
2014	11 to 20 years in current department or agency	10	28	40	12	10	0	0	22	38	10

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	8	19	36	24	9	3	1	34	28	269
2020	3 to 10 years in current department or agency	9	27	40	13	10	0	1	23	36	178
2019	Less than 3 years in current department or agency	12	19	29	25	12	1	2	38	32	305
2019	3 to 10 years in current department or agency	12	24	31	23	8	0	1	32	37	109
2019	11 to 20 years in current department or agency	19	19	31	15	12	3	0	29	40	32
2018	Less than 3 years in current department or agency	13	18	35	18	12	4	0	31	32	177
2018	3 to 10 years in current department or agency	14	29	33	19	2	1	1	22	44	101
2017	Less than 3 years in current department or agency	9	22	31	25	8	0	5	35	33	171
2017	3 to 10 years in current department or agency	19	22	33	16	5	1	3	22	43	113
2017	11 to 20 years in current department or agency	5	30	48	8	9	0	0	17	35	23
2014	Less than 3 years in current department or agency	10	28	32	15	12	3	1	28	39	99
2014	3 to 10 years in current department or agency	20	32	33	9	5	0	1	14	52	184
2014	11 to 20 years in current department or agency	10	21	49	9	10	0	0	19	31	10

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	21	23	33	15	7	0	1	23	44	270
2020	3 to 10 years in current department or agency	26	28	33	8	4	0	1	13	54	179
2019	Less than 3 years in current department or agency	15	28	29	19	7	1	1	26	44	305
2019	3 to 10 years in current department or agency	18	32	33	13	5	0	0	17	50	108
2019	11 to 20 years in current department or agency	34	31	26	6	3	0	0	9	65	32
2018	Less than 3 years in current department or agency	13	23	36	20	6	2	1	26	37	177
2018	3 to 10 years in current department or agency	26	33	31	7	3	0	0	10	59	100
2017	Less than 3 years in current department or agency	10	23	30	19	14	0	4	34	34	168
2017	3 to 10 years in current department or agency	15	34	26	16	6	0	3	23	51	111
2017	11 to 20 years in current department or agency	4	39	31	18	9	0	0	27	43	23
2014	Less than 3 years in current department or agency	5	20	28	26	16	3	2	44	26	98
2014	3 to 10 years in current department or agency	12	22	40	21	4	0	1	25	34	182
2014	11 to 20 years in current department or agency	10	10	28	30	22	0	0	52	20	10

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	20	22	26	17	13	1	1	31	43	271
2020	3 to 10 years in current department or agency	21	30	28	14	5	1	1	20	52	179
2019	Less than 3 years in current department or agency	12	23	29	19	11	2	2	32	37	304
2019	3 to 10 years in current department or agency	18	24	35	16	6	0	2	22	43	109
2019	11 to 20 years in current department or agency	31	20	29	10	7	0	3	17	53	32
2018	Less than 3 years in current department or agency	16	25	28	19	6	3	3	27	44	178
2018	3 to 10 years in current department or agency	29	31	29	7	3	1	0	10	61	100
2017	Less than 3 years in current department or agency	13	22	25	22	10	2	6	35	38	170
2017	3 to 10 years in current department or agency	29	25	25	12	4	1	4	17	57	113
2017	11 to 20 years in current department or agency	26	17	48	4	4	0	0	8	44	23
2014	Less than 3 years in current department or agency	10	14	23	23	22	4	4	49	26	99
2014	3 to 10 years in current department or agency	16	27	32	20	4	0	1	24	43	183
2014	11 to 20 years in current department or agency	19	9	50	0	22	0	0	22	29	10

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	8	15	26	27	18	5	2	48	24	271
2020	3 to 10 years in current department or agency	11	16	35	27	9	1	1	37	28	178
2019	Less than 3 years in current department or agency	15	19	28	24	8	4	3	34	36	305
2019	3 to 10 years in current department or agency	15	28	36	13	5	0	3	19	44	109
2019	11 to 20 years in current department or agency	20	29	18	17	10	6	0	28	53	31
2018	Less than 3 years in current department or agency	28	31	20	10	4	3	3	15	63	176
2018	3 to 10 years in current department or agency	38	28	22	6	3	0	2	9	68	100
2017	Less than 3 years in current department or agency	24	28	21	11	7	2	7	20	57	170
2017	3 to 10 years in current department or agency	35	30	19	7	4	2	3	12	68	113
2017	11 to 20 years in current department or agency	17	22	35	12	13	0	0	25	39	23
2014	Less than 3 years in current department or agency	4	11	21	24	28	6	7	59	17	99
2014	3 to 10 years in current department or agency	9	23	35	24	6	1	3	31	33	183
2014	11 to 20 years in current department or agency	9	31	28	9	22	0	0	31	41	10

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	8	18	36	22	11	2	2	35	28	270
2020	3 to 10 years in current department or agency	11	25	33	21	9	0	1	30	37	179
2019	Less than 3 years in current department or agency	9	19	37	20	10	2	2	32	29	304
2019	3 to 10 years in current department or agency	10	24	35	21	7	0	3	29	35	109
2019	11 to 20 years in current department or agency	12	23	47	6	6	3	3	13	37	32
2018	Less than 3 years in current department or agency	10	21	33	23	8	4	2	33	32	177
2018	3 to 10 years in current department or agency	15	42	30	8	4	0	0	13	57	101
2017	Less than 3 years in current department or agency	10	16	35	24	6	3	6	32	29	170
2017	3 to 10 years in current department or agency	18	28	36	11	3	2	2	15	47	113
2017	11 to 20 years in current department or agency	0	35	35	22	9	0	0	31	35	23
2014	Less than 3 years in current department or agency	10	15	32	23	13	5	3	39	27	99
2014	3 to 10 years in current department or agency	19	22	39	14	7	0	0	21	40	184
2014	11 to 20 years in current department or agency	10	0	38	31	10	12	0	46	11	10

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	4	7	35	33	19	1	1	53	11	271
2020	3 to 10 years in current department or agency	5	10	31	30	21	1	1	53	15	177
2019	Less than 3 years in current department or agency	3	7	22	39	27	1	2	67	10	304
2019	3 to 10 years in current department or agency	4	9	18	37	31	0	1	68	13	109
2019	11 to 20 years in current department or agency	7	3	20	38	30	0	3	70	10	32

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	22	37	16	14	6	5	1	62	22	270
2020	3 to 10 years in current department or agency	16	43	18	19	4	0	0	58	23	178
2019	Less than 3 years in current department or agency	19	41	18	13	5	4	0	62	19	302
2019	3 to 10 years in current department or agency	18	33	18	26	5	0	0	51	30	108
2019	11 to 20 years in current department or agency	6	27	41	19	7	0	0	34	26	31

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	59	24	8	4	3	1	1	84	8	269
2020	3 to 10 years in current department or agency	59	26	6	5	3	1	0	86	8	178
2019	Less than 3 years in current department or agency	51	28	9	7	4	1	0	80	11	304
2019	3 to 10 years in current department or agency	61	27	6	4	3	0	0	88	6	108
2019	11 to 20 years in current department or agency	52	35	3	7	3	0	0	87	10	32
2018	Less than 3 years in current department or agency	50	26	8	10	5	2	0	77	15	178
2018	3 to 10 years in current department or agency	47	31	7	9	5	0	1	79	13	102
2017	Less than 3 years in current department or agency	52	32	7	6	3	1	0	84	9	172
2017	3 to 10 years in current department or agency	41	36	12	9	1	1	0	78	10	113
2017	11 to 20 years in current department or agency	56	31	0	9	0	4	0	91	9	23
2014	Less than 3 years in current department or agency	59	28	6	3	2	0	3	89	5	99
2014	3 to 10 years in current department or agency	39	32	12	11	6	1	0	71	17	184
2014	11 to 20 years in current department or agency	58	33	0	10	0	0	0	90	10	10

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	66	26	6	2	0	0	0	92	2	267
2020	3 to 10 years in current department or agency	67	26	2	3	2	0	0	93	5	177
2019	Less than 3 years in current department or agency	62	26	4	6	1	1	0	89	7	305
2019	3 to 10 years in current department or agency	61	30	5	1	4	0	0	90	5	107
2019	11 to 20 years in current department or agency	62	22	9	3	3	0	0	84	7	32
2018	Less than 3 years in current department or agency	57	29	6	7	1	0	0	86	8	177
2018	3 to 10 years in current department or agency	53	34	3	7	4	0	0	86	11	101
2017	Less than 3 years in current department or agency	54	30	8	5	3	0	0	84	8	172
2017	3 to 10 years in current department or agency	44	43	3	9	1	0	0	88	10	112
2017	11 to 20 years in current department or agency	52	35	4	9	0	0	0	87	9	23
2014	Less than 3 years in current department or agency	68	26	4	2	0	0	1	94	2	99
2014	3 to 10 years in current department or agency	44	36	9	7	3	0	0	80	11	184
2014	11 to 20 years in current department or agency	50	50	0	0	0	0	0	100	0	10

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	57	32	7	2	1	0	0	89	4	267
2020	3 to 10 years in current department or agency	58	34	2	3	2	1	0	92	5	173
2019	Less than 3 years in current department or agency	52	32	7	5	3	1	1	86	8	304
2019	3 to 10 years in current department or agency	61	29	6	3	2	0	0	90	5	108
2019	11 to 20 years in current department or agency	46	38	3	7	3	3	0	86	10	32
2018	Less than 3 years in current department or agency	51	32	7	6	4	1	0	83	9	178
2018	3 to 10 years in current department or agency	43	40	8	6	3	1	0	83	8	102

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	41	36	12	7	1	2	0	79	8	270
2020	3 to 10 years in current department or agency	40	40	13	6	1	1	0	80	7	177
2019	Less than 3 years in current department or agency	37	40	11	7	3	2	0	79	10	304
2019	3 to 10 years in current department or agency	36	49	8	5	2	1	0	86	7	108
2019	11 to 20 years in current department or agency	33	32	19	3	7	6	0	69	11	32
2018	Less than 3 years in current department or agency	41	41	10	4	2	3	0	84	6	179
2018	3 to 10 years in current department or agency	34	44	12	8	1	1	0	79	9	102
2017	Less than 3 years in current department or agency	54	34	5	4	1	3	0	90	5	172
2017	3 to 10 years in current department or agency	29	47	12	7	1	3	1	79	8	112
2017	11 to 20 years in current department or agency	48	30	13	0	5	4	0	82	5	23
2014	Less than 3 years in current department or agency	65	21	8	1	1	4	1	90	2	99
2014	3 to 10 years in current department or agency	42	35	13	5	4	1	0	77	9	184
2014	11 to 20 years in current department or agency	48	33	9	10	0	0	0	81	10	10

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	42	35	10	4	2	7	0	83	6	271
2020	3 to 10 years in current department or agency	41	38	14	1	1	5	0	83	2	179
2019	Less than 3 years in current department or agency	41	34	16	5	1	3	0	77	6	302
2019	3 to 10 years in current department or agency	44	33	17	4	2	1	0	77	6	109
2019	11 to 20 years in current department or agency	33	44	6	7	3	6	0	83	11	32
2018	Less than 3 years in current department or agency	38	40	11	4	2	5	0	83	6	177
2018	3 to 10 years in current department or agency	38	43	11	3	0	5	0	85	3	100
2017	Less than 3 years in current department or agency	52	28	9	2	3	5	1	85	5	170
2017	3 to 10 years in current department or agency	35	42	13	3	1	6	0	81	5	113
2017	11 to 20 years in current department or agency	39	48	8	0	0	5	0	91	0	23
2014	Less than 3 years in current department or agency	61	25	6	1	1	5	1	91	2	99
2014	3 to 10 years in current department or agency	47	32	14	1	3	3	0	82	4	184
2014	11 to 20 years in current department or agency	69	21	0	0	10	0	0	90	10	10

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	57	33	5	3	2	0	90	5	269
2020	3 to 10 years in current department or agency	54	35	6	5	1	0	89	6	178
2019	Less than 3 years in current department or agency	52	38	5	3	2	0	90	5	304
2019	3 to 10 years in current department or agency	51	34	8	4	2	0	86	6	109
2019	11 to 20 years in current department or agency	49	38	7	3	0	3	90	3	32
2018	Less than 3 years in current department or agency	50	37	6	3	3	1	88	6	179
2018	3 to 10 years in current department or agency	39	42	7	8	4	0	81	11	102
2017	Less than 3 years in current department or agency	58	35	4	1	1	1	94	2	172
2017	3 to 10 years in current department or agency	33	43	17	4	3	0	75	8	113
2017	11 to 20 years in current department or agency	52	39	4	0	5	0	91	5	23
2014	Less than 3 years in current department or agency	80	17	3	0	0	0	97	0	98
2014	3 to 10 years in current department or agency	46	36	9	4	4	0	82	8	184
2014	11 to 20 years in current department or agency	69	12	10	9	0	0	81	9	10

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	56	20	8	3	2	7	4	86	5	270
2020	3 to 10 years in current department or agency	55	26	9	2	3	3	2	86	5	179

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	37	29	15	5	1	11	1	76	7	270
2020	3 to 10 years in current department or agency	30	35	23	2	2	8	0	71	4	178

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	45	25	11	6	3	6	4	78	10	267
2020	3 to 10 years in current department or agency	42	34	10	6	3	3	3	80	10	177

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	35	28	12	6	3	8	7	74	11	269
2020	3 to 10 years in current department or agency	37	35	13	2	3	6	4	80	6	179
2019	Less than 3 years in current department or agency	34	27	15	6	5	7	5	70	13	305
2019	3 to 10 years in current department or agency	36	35	12	7	4	2	4	75	12	108
2019	11 to 20 years in current department or agency	28	40	12	13	0	3	3	73	14	32
2018	Less than 3 years in current department or agency	24	30	15	9	4	9	8	66	15	178
2018	3 to 10 years in current department or agency	25	36	12	14	7	4	3	65	22	102
2017	Less than 3 years in current department or agency	34	27	12	7	7	7	6	71	16	171
2017	3 to 10 years in current department or agency	27	19	20	12	6	7	8	54	22	113
2017	11 to 20 years in current department or agency	30	39	18	4	0	4	4	76	5	23
2014	Less than 3 years in current department or agency	51	25	6	5	3	4	7	84	9	99
2014	3 to 10 years in current department or agency	29	27	16	14	6	3	4	61	22	184
2014	11 to 20 years in current department or agency	48	31	0	0	0	12	9	100	0	10

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	34	32	12	10	6	3	3	70	17	270
2020	3 to 10 years in current department or agency	31	38	17	6	6	2	1	70	12	179
2019	Less than 3 years in current department or agency	37	30	15	9	4	4	2	71	14	305
2019	3 to 10 years in current department or agency	33	34	14	11	5	4	0	70	16	108
2019	11 to 20 years in current department or agency	24	47	19	7	3	0	0	72	10	32
2018	Less than 3 years in current department or agency	27	37	9	18	4	4	0	67	23	179
2018	3 to 10 years in current department or agency	28	30	12	21	5	2	2	59	28	102
2017	Less than 3 years in current department or agency	34	31	10	16	5	2	3	68	21	172
2017	3 to 10 years in current department or agency	24	37	12	15	7	4	1	64	23	113
2017	11 to 20 years in current department or agency	43	27	13	4	13	0	0	70	18	23
2014	Less than 3 years in current department or agency	44	32	9	6	3	6	1	81	9	99
2014	3 to 10 years in current department or agency	34	38	11	6	7	2	1	75	14	184
2014	11 to 20 years in current department or agency	50	41	0	0	9	0	0	91	9	10

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	35	34	20	6	3	3	0	70	9	270
2020	3 to 10 years in current department or agency	29	40	23	6	2	0	0	69	9	176
2019	Less than 3 years in current department or agency	34	33	19	7	3	3	1	69	11	304
2019	3 to 10 years in current department or agency	28	37	31	5	0	0	0	64	5	108
2019	11 to 20 years in current department or agency	18	53	19	3	7	0	0	71	10	32
2018	Less than 3 years in current department or agency	24	36	25	10	2	2	0	62	13	177
2018	3 to 10 years in current department or agency	24	34	27	10	3	2	0	59	13	98

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	22	18	23	8	7	18	3	52	19	271
2020	3 to 10 years in current department or agency	16	29	13	11	11	18	2	56	27	179
2019	Less than 3 years in current department or agency	24	20	16	10	10	15	5	54	25	304
2019	3 to 10 years in current department or agency	14	24	22	14	12	8	6	44	30	109
2019	11 to 20 years in current department or agency	9	34	21	7	13	13	3	52	23	32
2018	Less than 3 years in current department or agency	17	20	23	12	7	18	3	47	24	178
2018	3 to 10 years in current department or agency	11	25	16	20	18	5	5	40	43	102
2017	Less than 3 years in current department or agency	21	17	17	10	10	18	6	50	27	172
2017	3 to 10 years in current department or agency	9	17	17	19	19	12	7	32	47	113
2017	11 to 20 years in current department or agency	17	17	31	9	9	14	4	41	22	23
2014	Less than 3 years in current department or agency	18	22	14	11	6	26	3	56	24	99
2014	3 to 10 years in current department or agency	10	20	16	20	19	10	4	36	46	184
2014	11 to 20 years in current department or agency	30	30	9	0	0	30	0	87	0	10

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	55	35	3	6	1	0	0	90	7	271
2020	3 to 10 years in current department or agency	57	34	2	4	2	0	0	91	7	178

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	39	42	8	9	2	0	81	11	270
2020	3 to 10 years in current department or agency	41	41	7	8	3	0	82	11	179
2019	Less than 3 years in current department or agency	43	34	4	12	6	0	77	19	303
2019	3 to 10 years in current department or agency	37	27	8	17	11	0	64	28	108
2019	11 to 20 years in current department or agency	29	32	13	20	6	0	61	26	31
2017	Less than 3 years in current department or agency	54	30	6	6	5	0	84	10	172
2017	3 to 10 years in current department or agency	39	33	8	17	3	0	72	20	113
2017	11 to 20 years in current department or agency	35	28	10	9	18	0	63	27	22
2014	Less than 3 years in current department or agency	64	21	5	6	4	0	85	10	99
2014	3 to 10 years in current department or agency	52	32	8	6	2	1	84	8	183
2014	11 to 20 years in current department or agency	69	12	0	10	9	0	81	19	10

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	50	35	8	5	1	0	1	86	5	267
2020	3 to 10 years in current department or agency	56	32	7	3	2	0	0	88	5	176
2019	Less than 3 years in current department or agency	55	31	6	5	1	0	1	88	6	304
2019	3 to 10 years in current department or agency	50	33	10	4	3	0	0	83	7	109
2019	11 to 20 years in current department or agency	58	25	3	13	0	0	0	84	13	32
2017	Less than 3 years in current department or agency	61	29	5	5	0	0	1	90	5	170
2017	3 to 10 years in current department or agency	40	42	13	3	1	0	1	82	4	113
2017	11 to 20 years in current department or agency	52	26	5	8	9	0	0	78	18	23
2014	Less than 3 years in current department or agency	59	34	4	2	0	1	0	94	2	99
2014	3 to 10 years in current department or agency	51	34	7	6	2	0	0	85	8	184
2014	11 to 20 years in current department or agency	59	21	0	9	0	0	10	90	10	10

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	78	16	2	3	0	2	0	96	3	270
2020	3 to 10 years in current department or agency	79	14	2	2	2	0	1	94	4	177
2017	Less than 3 years in current department or agency	81	15	3	1	0	1	1	97	1	172
2017	3 to 10 years in current department or agency	68	22	4	4	0	0	1	91	4	113
2017	11 to 20 years in current department or agency	77	18	5	0	0	0	0	95	0	22
2014	Less than 3 years in current department or agency	77	17	4	1	1	0	0	94	2	99
2014	3 to 10 years in current department or agency	71	18	5	2	2	1	1	91	4	184
2014	11 to 20 years in current department or agency	60	40	0	0	0	0	0	100	0	10

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	44	29	17	4	3	3	0	75	7	271
2020	3 to 10 years in current department or agency	39	36	15	7	1	1	1	76	9	179
2019	Less than 3 years in current department or agency	46	27	15	5	1	5	0	77	7	305
2019	3 to 10 years in current department or agency	57	30	8	2	1	1	1	89	3	108
2019	11 to 20 years in current department or agency	42	48	10	0	0	0	0	90	0	32

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	9	91	271
2020	3 to 10 years in current department or agency	8	92	178
2019	Less than 3 years in current department or agency	14	86	304
2018	Less than 3 years in current department or agency	17	83	179
2018	3 to 10 years in current department or agency	11	89	102

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	36	64	14
2019	Less than 3 years in current department or agency	56	44	40
2018	Less than 3 years in current department or agency	42	58	30

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	71	29	24
2019	Less than 3 years in current department or agency	65	35	40
2018	Less than 3 years in current department or agency	57	43	30

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	0	100	14
2018	3 to 10 years in current department or agency	0	100	12

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	24
2019	Less than 3 years in current department or agency	100	40
2018	Less than 3 years in current department or agency	100	30

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	0	100	14
2018	3 to 10 years in current department or agency	0	100	12

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	0	100	24
2018	Less than 3 years in current department or agency	0	100	30

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	24
2019	Less than 3 years in current department or agency	100	40
2018	3 to 10 years in current department or agency	100	12

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	42	58	24
2019	Less than 3 years in current department or agency	28	72	40
2018	Less than 3 years in current department or agency	24	76	30

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	46	54	24
2019	Less than 3 years in current department or agency	32	68	40
2018	Less than 3 years in current department or agency	40	60	30

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	58	42	24
2019	Less than 3 years in current department or agency	47	53	40
2018	Less than 3 years in current department or agency	42	58	30

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	42	58	24
2019	Less than 3 years in current department or agency	45	55	40
2018	Less than 3 years in current department or agency	52	48	30

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	33	67	24
2019	Less than 3 years in current department or agency	38	62	40
2018	Less than 3 years in current department or agency	30	70	30

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	33	67	24
2019	Less than 3 years in current department or agency	50	50	40
2018	Less than 3 years in current department or agency	37	63	30

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	36	64	14
2019	Less than 3 years in current department or agency	23	77	40
2018	Less than 3 years in current department or agency	37	63	30

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	24
2019	Less than 3 years in current department or agency	100	40
2018	Less than 3 years in current department or agency	100	30

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	0	100	12

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	0	100	14
2018	3 to 10 years in current department or agency	0	100	12

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	59	41	24
2019	Less than 3 years in current department or agency	53	47	40
2018	Less than 3 years in current department or agency	41	59	30

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	26	74	24
2019	Less than 3 years in current department or agency	23	77	40
2018	Less than 3 years in current department or agency	20	80	30

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	0	100	24
2019	Less than 3 years in current department or agency	17	83	40

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	63	37	24
2019	Less than 3 years in current department or agency	44	56	39
2018	Less than 3 years in current department or agency	37	63	30

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	37	63	24
2019	Less than 3 years in current department or agency	28	72	39
2018	Less than 3 years in current department or agency	18	82	30

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	24	76	39
2018	3 to 10 years in current department or agency	0	100	12

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	21	79	24
2019	Less than 3 years in current department or agency	16	84	39
2018	3 to 10 years in current department or agency	0	100	12

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	16	84	39

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	0	100	30

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	15	85	39

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	36	64	39
2018	Less than 3 years in current department or agency	31	69	30

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	22	78	30

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	0	100	12

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	0	100	12

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	0	100	12

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	0	100	12

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	18	82	30

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	20	80	30

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	38	62	30

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	43	57	30

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	0	100	30

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	54	46	30

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	0	100	12

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	21	9	17	3	1	40	10	59	8	270
2020	3 to 10 years in current department or agency	15	17	11	5	5	36	11	60	18	178
2019	Less than 3 years in current department or agency	15	8	21	4	3	36	13	46	14	305
2019	3 to 10 years in current department or agency	19	21	19	10	5	14	12	54	21	109
2019	11 to 20 years in current department or agency	9	9	16	3	7	42	13	42	23	31
2018	Less than 3 years in current department or agency	13	10	22	5	2	42	7	45	13	179
2018	3 to 10 years in current department or agency	13	16	25	8	4	28	7	44	18	102
2017	Less than 3 years in current department or agency	16	8	15	5	3	42	11	51	17	171
2017	3 to 10 years in current department or agency	10	15	21	10	8	26	9	39	29	113
2017	11 to 20 years in current department or agency	12	30	13	0	9	30	5	66	14	23
2014	Less than 3 years in current department or agency	24	9	13	2	2	39	11	67	8	99
2014	3 to 10 years in current department or agency	13	12	17	8	7	33	9	43	27	184
2014	11 to 20 years in current department or agency	29	21	9	0	0	41	0	84	0	10

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	35	22	14	4	1	23	1	75	7	271
2020	3 to 10 years in current department or agency	25	34	18	4	5	13	2	69	10	179
2019	Less than 3 years in current department or agency	32	28	16	5	1	16	3	74	7	305
2019	3 to 10 years in current department or agency	32	28	22	5	3	11	0	67	8	109
2019	11 to 20 years in current department or agency	24	37	16	7	3	9	3	70	11	32
2018	Less than 3 years in current department or agency	24	32	21	4	3	14	1	66	8	178
2018	3 to 10 years in current department or agency	20	33	25	5	5	11	1	60	11	102
2017	Less than 3 years in current department or agency	23	25	16	6	3	24	3	66	12	172
2017	3 to 10 years in current department or agency	20	29	25	10	6	9	1	55	18	113
2017	11 to 20 years in current department or agency	30	26	23	4	5	13	0	64	10	23
2014	Less than 3 years in current department or agency	32	23	14	2	1	23	5	76	4	98
2014	3 to 10 years in current department or agency	18	27	23	6	7	18	1	56	16	184
2014	11 to 20 years in current department or agency	48	23	9	0	0	20	0	88	0	10

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	4	96	271
2020	3 to 10 years in current department or agency	5	95	179
2019	Less than 3 years in current department or agency	7	93	305
2018	Less than 3 years in current department or agency	8	92	178

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	35	65	20
2018	Less than 3 years in current department or agency	63	37	14

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	11
2019	Less than 3 years in current department or agency	100	20
2018	Less than 3 years in current department or agency	100	14

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	11
2019	Less than 3 years in current department or agency	100	20
2018	Less than 3 years in current department or agency	100	14

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	0	100	11
2018	Less than 3 years in current department or agency	0	100	14

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	20

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	30	70	20

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	26	74	20

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	0	100	11
2019	Less than 3 years in current department or agency	30	70	20
2018	Less than 3 years in current department or agency	0	100	14

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	0	100	14

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	30	70	20
2018	Less than 3 years in current department or agency	42	58	14

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	55	45	11
2018	Less than 3 years in current department or agency	36	64	14

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	11
2019	Less than 3 years in current department or agency	100	20
2018	Less than 3 years in current department or agency	100	14

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	0	100	11
2018	Less than 3 years in current department or agency	0	100	14

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	11
2019	Less than 3 years in current department or agency	100	20
2018	Less than 3 years in current department or agency	100	14

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	0	100	11
2018	Less than 3 years in current department or agency	0	100	14

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	0	100	11
2018	Less than 3 years in current department or agency	0	100	14

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	37	63	19

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	11
2019	Less than 3 years in current department or agency	100	19
2018	Less than 3 years in current department or agency	100	14

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	0	100	14

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	0	100	11
2018	Less than 3 years in current department or agency	0	100	14

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	0	100	11
2018	Less than 3 years in current department or agency	0	100	14

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	46	54	11
2019	Less than 3 years in current department or agency	47	53	19

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	0	100	11

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	0	100	11
2018	Less than 3 years in current department or agency	0	100	14

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	0	100	11
2018	Less than 3 years in current department or agency	0	100	14

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	0	100	14

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	0	100	11
2018	Less than 3 years in current department or agency	0	100	14

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	0	100	14

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	54	46	11
2018	Less than 3 years in current department or agency	42	58	14

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	0	100	11
2018	Less than 3 years in current department or agency	0	100	14

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	0	100	14

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	0	100	11

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	19	8	17	3	1	42	10	57	8	270
2020	3 to 10 years in current department or agency	16	17	12	4	1	39	10	66	10	177
2019	Less than 3 years in current department or agency	16	9	19	2	2	41	11	53	7	304
2019	3 to 10 years in current department or agency	20	19	25	2	2	21	12	57	5	109
2019	11 to 20 years in current department or agency	12	9	16	0	3	52	6	53	8	31
2018	Less than 3 years in current department or agency	14	8	22	2	2	45	6	46	8	178
2018	3 to 10 years in current department or agency	11	21	23	1	3	37	5	55	7	102
2017	Less than 3 years in current department or agency	17	6	14	2	0	49	12	59	6	171
2017	3 to 10 years in current department or agency	10	13	24	3	1	42	6	45	8	112
2017	11 to 20 years in current department or agency	12	22	13	0	0	43	9	72	0	23
2014	Less than 3 years in current department or agency	20	15	11	1	1	40	12	72	4	99
2014	3 to 10 years in current department or agency	11	11	17	4	3	43	10	48	15	184
2014	11 to 20 years in current department or agency	38	9	21	0	0	31	0	69	0	10

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	35	21	17	3	1	21	2	74	5	269
2020	3 to 10 years in current department or agency	25	36	19	4	2	13	2	71	7	179
2019	Less than 3 years in current department or agency	33	25	16	3	1	19	3	75	5	304
2019	3 to 10 years in current department or agency	33	29	19	1	1	14	3	75	2	109
2019	11 to 20 years in current department or agency	24	34	16	3	7	16	0	69	12	32
2018	Less than 3 years in current department or agency	27	30	21	2	3	16	2	69	5	178
2018	3 to 10 years in current department or agency	23	34	20	2	3	18	1	69	6	101
2017	Less than 3 years in current department or agency	34	22	13	3	1	23	4	77	5	172
2017	3 to 10 years in current department or agency	19	40	25	3	2	10	2	67	5	113
2017	11 to 20 years in current department or agency	34	35	4	0	0	27	0	94	0	23
2014	Less than 3 years in current department or agency	35	24	12	1	1	25	3	81	3	99
2014	3 to 10 years in current department or agency	26	27	17	7	4	18	1	65	13	184
2014	11 to 20 years in current department or agency	58	21	12	0	0	10	0	87	0	10

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	9	91	267
2020	3 to 10 years in current department or agency	5	95	177

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	13	87	267
2020	3 to 10 years in current department or agency	10	90	177
2019	Less than 3 years in current department or agency	14	86	304
2019	3 to 10 years in current department or agency	12	88	108
2019	11 to 20 years in current department or agency	9	91	32
2017	Less than 3 years in current department or agency	16	84	172
2017	3 to 10 years in current department or agency	15	85	113
2014	Less than 3 years in current department or agency	8	92	99
2014	3 to 10 years in current department or agency	15	85	184

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	51	49	36
2020	3 to 10 years in current department or agency	59	41	17

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	74	26	35
2020	3 to 10 years in current department or agency	83	17	17
2019	Less than 3 years in current department or agency	79	21	42
2017	Less than 3 years in current department or agency	69	31	28
2017	3 to 10 years in current department or agency	82	18	17
2014	3 to 10 years in current department or agency	72	28	28

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	42	31	7	12	8	73	20	26
2020	3 to 10 years in current department or agency	42	29	7	22	0	71	22	14
2019	Less than 3 years in current department or agency	43	28	7	19	3	71	22	32
2017	Less than 3 years in current department or agency	41	54	0	5	0	95	5	20
2017	3 to 10 years in current department or agency	57	29	0	14	0	86	14	14
2014	3 to 10 years in current department or agency	49	36	10	6	0	85	6	20

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	53	30	6	3	2	3	3	88	6	269
2020	3 to 10 years in current department or agency	46	41	6	1	1	2	4	93	1	178

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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	31	34	17	9	6	2	0	67	16	270
2020	3 to 10 years in current department or agency	31	31	16	13	8	2	1	63	21	179

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	46	37	12	4	1	1	0	83	5	270
2020	3 to 10 years in current department or agency	39	39	12	8	1	0	1	79	9	179

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	43	36	13	4	2	1	0	80	6	270
2020	3 to 10 years in current department or agency	38	36	16	9	1	0	1	74	10	176

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	40	35	19	1	1	1	2	78	3	267
2020	3 to 10 years in current department or agency	33	37	21	7	1	0	2	71	7	179

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	57	26	11	3	0	1	1	85	4	270
2020	3 to 10 years in current department or agency	45	35	15	2	0	0	3	82	2	177

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	71	17	8	0	0	4	0	91	0	271
2020	3 to 10 years in current department or agency	71	19	4	1	0	3	2	95	1	179

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	54	31	10	3	1	1	0	86	4	270
2020	3 to 10 years in current department or agency	50	36	9	3	1	1	1	87	4	179

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	52	31	6	6	4	1	0	84	10	271
2020	3 to 10 years in current department or agency	53	32	8	4	1	0	1	86	6	179

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	59	27	7	3	2	1	0	87	5	270
2020	3 to 10 years in current department or agency	61	26	7	3	1	0	1	89	5	179

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	0	69
2020	3 to 10 years in current department or agency	100	0	72

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	33	32	18	13	5	0	0	65	17	69
2020	3 to 10 years in current department or agency	22	32	22	16	9	0	0	54	24	72

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	36	41	14	5	1	2	0	79	7	271
2020	3 to 10 years in current department or agency	37	46	7	5	4	1	0	83	10	178
2019	Less than 3 years in current department or agency	38	40	13	4	2	2	0	80	6	304
2019	3 to 10 years in current department or agency	33	47	10	6	2	3	0	82	8	109
2019	11 to 20 years in current department or agency	25	49	23	3	0	0	0	74	3	32
2018	Less than 3 years in current department or agency	29	40	15	8	4	3	0	72	13	179
2018	3 to 10 years in current department or agency	25	45	15	9	4	3	0	72	13	102
2017	Less than 3 years in current department or agency	31	32	13	6	6	10	1	71	14	171
2017	3 to 10 years in current department or agency	19	45	17	11	4	3	0	66	16	113
2017	11 to 20 years in current department or agency	17	47	27	0	5	4	0	67	5	23

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	40	33	9	9	7	2	0	75	16	268
2020	3 to 10 years in current department or agency	41	34	8	13	3	0	0	76	16	178

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	51	31	10	4	2	1	1	83	6	270
2020	3 to 10 years in current department or agency	51	30	13	3	2	0	0	82	5	178

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	31	36	15	12	3	3	69	15	271
2020	3 to 10 years in current department or agency	26	33	19	13	8	1	60	21	179
2019	Less than 3 years in current department or agency	33	34	15	10	6	2	69	16	305
2019	3 to 10 years in current department or agency	16	44	14	15	10	1	61	26	108
2019	11 to 20 years in current department or agency	18	19	38	24	0	0	37	24	32
2018	Less than 3 years in current department or agency	25	36	17	13	7	2	63	20	178
2018	3 to 10 years in current department or agency	16	28	20	28	8	1	44	36	102
2017	Less than 3 years in current department or agency	24	40	15	8	9	3	66	18	172
2017	3 to 10 years in current department or agency	5	30	22	23	19	1	35	43	112
2017	11 to 20 years in current department or agency	4	39	14	38	5	0	43	43	23

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	23	55	13	9	0	0	0	78	9	69
2020	3 to 10 years in current department or agency	29	44	10	11	4	0	1	74	16	72
2019	Less than 3 years in current department or agency	26	44	11	11	2	4	2	75	14	86
2019	3 to 10 years in current department or agency	26	42	13	5	7	0	7	74	12	47
2019	11 to 20 years in current department or agency	15	55	7	15	0	8	0	76	16	13

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	36	26	14	11	11	0	2	64	22	270
2020	3 to 10 years in current department or agency	46	22	13	7	11	0	1	69	18	179

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	31	28	21	7	11	0	2	60	18	271
2020	3 to 10 years in current department or agency	36	29	19	9	7	0	0	65	15	178
2019	Less than 3 years in current department or agency	25	31	19	10	15	0	1	57	25	305
2019	3 to 10 years in current department or agency	24	30	25	5	15	0	2	55	20	109
2019	11 to 20 years in current department or agency	24	35	16	10	12	0	3	61	23	32
2018	Less than 3 years in current department or agency	22	31	19	13	13	0	2	54	27	179
2018	3 to 10 years in current department or agency	31	34	22	8	4	0	1	66	12	102
2017	Less than 3 years in current department or agency	24	21	21	15	15	1	3	46	32	170
2017	3 to 10 years in current department or agency	33	28	18	11	7	0	3	63	19	113
2017	11 to 20 years in current department or agency	36	38	14	4	9	0	0	73	13	22

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	10	18	30	21	20	0	0	28	42	271
2020	3 to 10 years in current department or agency	8	16	27	24	24	0	0	25	48	178
2019	Less than 3 years in current department or agency	15	25	28	18	13	0	0	40	32	304
2019	3 to 10 years in current department or agency	6	20	24	35	14	0	0	27	49	109
2019	11 to 20 years in current department or agency	9	16	23	19	34	0	0	25	52	32
2018	Less than 3 years in current department or agency	12	20	35	20	13	1	0	32	33	179
2018	3 to 10 years in current department or agency	6	13	33	29	20	0	0	19	49	102
2017	Less than 3 years in current department or agency	14	27	27	17	13	0	1	42	31	172
2017	3 to 10 years in current department or agency	9	13	28	27	24	0	0	22	51	113
2017	11 to 20 years in current department or agency	13	18	21	31	17	0	0	31	48	23

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	13	23	26	20	17	0	0	36	38	269
2020	3 to 10 years in current department or agency	8	19	27	24	21	0	1	27	46	179
2019	Less than 3 years in current department or agency	18	24	26	18	13	1	0	43	31	303
2019	3 to 10 years in current department or agency	7	25	21	27	19	1	0	33	46	108
2019	11 to 20 years in current department or agency	6	16	38	15	25	0	0	22	40	32
2018	Less than 3 years in current department or agency	11	31	24	21	11	1	0	43	32	178
2018	3 to 10 years in current department or agency	6	17	33	22	22	0	0	23	44	101
2017	Less than 3 years in current department or agency	20	28	23	14	13	0	2	49	28	171
2017	3 to 10 years in current department or agency	9	24	23	23	20	0	0	33	44	113
2017	11 to 20 years in current department or agency	13	26	17	22	22	0	0	39	44	23

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	17	19	24	20	18	1	0	37	39	270
2020	3 to 10 years in current department or agency	6	26	23	21	23	0	1	32	44	179
2019	Less than 3 years in current department or agency	18	26	22	18	14	1	1	45	32	304
2019	3 to 10 years in current department or agency	8	20	26	26	18	0	2	29	44	109
2019	11 to 20 years in current department or agency	7	16	23	30	25	0	0	23	55	32
2018	Less than 3 years in current department or agency	12	22	24	24	16	1	0	34	41	178
2018	3 to 10 years in current department or agency	4	19	27	27	23	0	0	23	50	102
2017	Less than 3 years in current department or agency	15	28	17	23	15	0	2	44	39	171
2017	3 to 10 years in current department or agency	8	18	22	27	25	0	0	26	52	112
2017	11 to 20 years in current department or agency	9	26	26	26	14	0	0	35	39	23

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	27	23	21	13	15	0	1	50	28	271
2020	3 to 10 years in current department or agency	17	27	22	19	15	0	1	44	34	177
2019	Less than 3 years in current department or agency	35	26	15	12	10	1	1	63	22	305
2019	3 to 10 years in current department or agency	21	35	17	17	9	0	1	57	26	109
2019	11 to 20 years in current department or agency	19	34	16	15	9	3	3	57	26	32
2018	Less than 3 years in current department or agency	27	31	22	9	9	1	2	59	19	178
2018	3 to 10 years in current department or agency	17	30	21	15	13	1	3	49	29	101
2017	Less than 3 years in current department or agency	30	31	17	6	6	1	9	68	14	171
2017	3 to 10 years in current department or agency	23	27	25	11	11	0	3	51	23	113
2017	11 to 20 years in current department or agency	18	18	32	5	13	0	14	42	21	22

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	21	22	25	15	17	0	0	43	32	269
2020	3 to 10 years in current department or agency	15	19	22	24	20	0	0	34	44	179
2019	Less than 3 years in current department or agency	26	27	21	13	12	0	0	54	25	304
2019	3 to 10 years in current department or agency	17	29	29	11	13	0	0	47	24	109
2019	11 to 20 years in current department or agency	23	23	19	23	13	0	0	46	35	31
2018	Less than 3 years in current department or agency	26	26	26	12	9	0	0	52	22	179
2018	3 to 10 years in current department or agency	17	22	28	14	19	0	0	39	33	101
2017	Less than 3 years in current department or agency	29	30	20	14	5	0	2	60	19	171
2017	3 to 10 years in current department or agency	14	27	26	21	10	2	0	42	32	112
2017	11 to 20 years in current department or agency	14	18	44	14	10	0	0	32	24	22

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	32	23	14	11	13	0	7	59	26	270
2020	3 to 10 years in current department or agency	20	23	17	13	17	0	10	48	34	178

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	30	34	19	11	5	0	0	65	16	271
2020	3 to 10 years in current department or agency	21	40	27	6	4	1	1	62	11	177
2019	Less than 3 years in current department or agency	38	29	19	7	6	1	0	68	13	304
2019	3 to 10 years in current department or agency	24	40	21	10	5	0	0	64	15	108
2019	11 to 20 years in current department or agency	22	41	28	0	9	0	0	63	9	32
2018	Less than 3 years in current department or agency	27	33	25	8	5	2	0	62	13	179
2018	3 to 10 years in current department or agency	13	33	35	12	6	0	0	46	18	102
2017	Less than 3 years in current department or agency	37	25	22	8	4	0	3	64	13	171
2017	3 to 10 years in current department or agency	20	36	30	8	5	0	1	56	13	112
2017	11 to 20 years in current department or agency	23	27	40	4	5	0	0	51	9	22

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	19	27	24	21	10	0	0	46	30	271
2020	3 to 10 years in current department or agency	10	22	34	19	15	1	0	32	34	179
2019	Less than 3 years in current department or agency	22	26	26	16	8	1	0	49	24	304
2019	3 to 10 years in current department or agency	15	26	29	23	7	0	0	41	29	109
2019	11 to 20 years in current department or agency	9	25	38	12	16	0	0	35	28	32
2018	Less than 3 years in current department or agency	16	32	25	19	7	1	0	49	26	179
2018	3 to 10 years in current department or agency	9	22	31	26	13	0	0	31	38	101
2017	Less than 3 years in current department or agency	25	29	20	16	7	0	3	56	24	171
2017	3 to 10 years in current department or agency	11	29	28	25	7	0	0	40	32	112
2017	11 to 20 years in current department or agency	18	31	9	34	10	0	0	48	43	23

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	26	30	25	10	9	0	0	56	19	268
2020	3 to 10 years in current department or agency	19	36	22	14	9	0	0	55	23	178
2019	Less than 3 years in current department or agency	29	29	19	15	7	0	0	58	23	304
2019	3 to 10 years in current department or agency	26	27	25	17	6	0	0	52	23	109
2019	11 to 20 years in current department or agency	22	25	31	9	12	0	0	47	22	32
2018	Less than 3 years in current department or agency	24	30	21	13	11	1	0	54	24	179
2018	3 to 10 years in current department or agency	15	27	28	23	7	1	0	42	30	102
2017	Less than 3 years in current department or agency	27	29	22	16	5	0	1	57	21	171
2017	3 to 10 years in current department or agency	20	28	29	12	11	0	0	48	23	112
2017	11 to 20 years in current department or agency	24	37	9	26	5	0	0	60	31	22

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	45	29	12	6	8	0	0	74	13	270
2020	3 to 10 years in current department or agency	40	34	14	8	5	0	0	74	13	179
2019	Less than 3 years in current department or agency	49	22	14	7	5	2	1	73	13	304
2019	3 to 10 years in current department or agency	49	27	10	11	4	0	0	76	15	109
2019	11 to 20 years in current department or agency	31	25	12	19	13	0	0	56	32	32

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	29	32	21	12	5	0	0	61	18	270
2020	3 to 10 years in current department or agency	24	31	24	13	9	0	0	55	22	178

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	25	31	22	14	7	0	0	57	21	271
2020	3 to 10 years in current department or agency	22	30	27	11	10	0	1	53	20	177
2019	Less than 3 years in current department or agency	36	31	20	8	4	1	0	68	12	303
2019	3 to 10 years in current department or agency	33	34	13	15	6	0	0	66	21	107
2019	11 to 20 years in current department or agency	23	35	33	3	6	0	0	58	10	31
2018	Less than 3 years in current department or agency	26	31	30	7	6	1	0	57	13	179
2018	3 to 10 years in current department or agency	15	37	23	17	7	0	0	52	25	101
2017	Less than 3 years in current department or agency	32	24	23	13	4	1	3	59	18	170
2017	3 to 10 years in current department or agency	28	31	23	12	5	0	1	59	18	112
2017	11 to 20 years in current department or agency	23	37	18	17	5	0	0	59	22	22

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	51	28	15	3	2	0	2	80	5	264
2020	3 to 10 years in current department or agency	50	30	14	3	1	0	2	81	4	177
2019	Less than 3 years in current department or agency	54	18	13	8	6	1	0	73	14	304
2019	3 to 10 years in current department or agency	54	20	12	5	9	0	0	74	15	109
2019	11 to 20 years in current department or agency	38	18	22	16	6	0	0	56	22	32
2018	Less than 3 years in current department or agency	61	16	14	4	3	1	1	78	7	178
2018	3 to 10 years in current department or agency	56	25	10	5	3	0	1	82	7	102
2017	Less than 3 years in current department or agency	63	19	11	4	2	0	2	83	5	172
2017	3 to 10 years in current department or agency	52	22	14	6	5	1	0	75	11	113
2017	11 to 20 years in current department or agency	43	8	17	9	18	0	5	54	28	23

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	47	32	14	4	3	0	0	79	7	269
2020	3 to 10 years in current department or agency	47	31	15	6	2	0	0	78	7	178

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	75	16	4	1	1	1	3	94	2	268
2020	3 to 10 years in current department or agency	74	18	5	1	0	1	2	93	1	177
2019	Less than 3 years in current department or agency	75	12	6	2	1	2	2	91	3	303
2019	3 to 10 years in current department or agency	77	8	6	1	5	0	3	88	6	108
2019	11 to 20 years in current department or agency	72	9	0	6	0	0	13	93	7	32
2018	Less than 3 years in current department or agency	79	8	3	3	3	1	4	91	6	178
2018	3 to 10 years in current department or agency	80	12	4	2	0	0	2	94	2	102

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	83	5	2	3	2	0	4	92	6	268
2020	3 to 10 years in current department or agency	78	11	3	3	2	1	2	92	5	177
2019	Less than 3 years in current department or agency	76	9	3	5	4	1	2	88	10	302
2019	3 to 10 years in current department or agency	79	10	4	1	5	0	1	90	6	109
2019	11 to 20 years in current department or agency	68	13	10	0	6	0	3	83	6	32
2018	Less than 3 years in current department or agency	75	9	7	5	2	1	2	85	7	178
2018	3 to 10 years in current department or agency	77	9	4	5	3	0	2	88	8	102
2017	Less than 3 years in current department or agency	76	11	3	3	4	1	3	90	7	170
2017	3 to 10 years in current department or agency	67	12	4	4	5	2	5	85	10	113
2017	11 to 20 years in current department or agency	73	0	4	0	5	0	18	89	6	23

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	72	17	7	2	0	0	2	91	2	267
2020	3 to 10 years in current department or agency	77	11	9	2	1	0	1	89	2	177
2019	Less than 3 years in current department or agency	62	20	9	5	3	1	1	83	8	303
2019	3 to 10 years in current department or agency	61	23	9	1	5	0	1	85	6	108
2019	11 to 20 years in current department or agency	53	24	13	0	6	0	3	80	6	32
2018	Less than 3 years in current department or agency	61	23	9	4	2	1	1	85	6	178
2018	3 to 10 years in current department or agency	60	18	15	4	1	0	2	80	5	102
2017	Less than 3 years in current department or agency	62	18	11	3	3	1	3	83	6	172
2017	3 to 10 years in current department or agency	58	25	10	2	2	1	2	86	4	113
2017	11 to 20 years in current department or agency	47	27	13	0	0	0	13	85	0	23

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	66	18	7	4	3	0	2	86	7	268
2020	3 to 10 years in current department or agency	64	19	6	5	5	0	2	85	9	177
2019	Less than 3 years in current department or agency	61	15	10	5	6	1	2	77	12	301
2019	3 to 10 years in current department or agency	63	19	11	1	5	0	1	83	6	109
2019	11 to 20 years in current department or agency	62	18	10	3	3	0	3	83	7	32
2018	Less than 3 years in current department or agency	58	19	11	7	4	1	0	77	12	177
2018	3 to 10 years in current department or agency	53	22	12	7	6	0	1	76	12	102
2017	Less than 3 years in current department or agency	63	15	11	5	4	0	3	80	9	171
2017	3 to 10 years in current department or agency	49	26	12	5	5	1	1	77	11	113
2017	11 to 20 years in current department or agency	60	18	4	0	5	0	13	90	5	23

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	71	8	2	1	0	0	17	96	1	269
2020	3 to 10 years in current department or agency	69	9	4	1	1	0	15	92	3	178
2019	Less than 3 years in current department or agency	58	9	5	2	2	1	23	89	5	302
2019	3 to 10 years in current department or agency	64	13	8	2	1	0	12	88	3	106
2019	11 to 20 years in current department or agency	56	12	9	6	0	3	13	82	7	32
2018	Less than 3 years in current department or agency	55	10	5	2	1	1	27	89	3	176
2018	3 to 10 years in current department or agency	51	17	8	2	0	0	22	87	2	101
2017	Less than 3 years in current department or agency	55	8	8	2	1	1	26	86	4	172
2017	3 to 10 years in current department or agency	56	11	5	2	2	1	23	88	5	113
2017	11 to 20 years in current department or agency	51	17	9	0	0	0	23	88	0	22

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	77	13	4	2	1	0	3	93	3	271
2020	3 to 10 years in current department or agency	79	15	2	1	1	0	2	96	2	177
2019	Less than 3 years in current department or agency	70	14	6	3	1	1	5	89	4	303
2019	3 to 10 years in current department or agency	64	20	7	4	2	0	4	87	6	109
2019	11 to 20 years in current department or agency	75	16	3	3	0	0	3	94	3	32
2018	Less than 3 years in current department or agency	75	13	4	1	2	1	5	93	3	178
2018	3 to 10 years in current department or agency	71	20	4	1	0	0	4	95	1	102
2017	Less than 3 years in current department or agency	75	11	5	1	0	1	8	94	1	171
2017	3 to 10 years in current department or agency	69	15	4	3	2	1	5	90	5	113
2017	11 to 20 years in current department or agency	52	13	13	0	0	4	18	84	0	23

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	71	15	6	3	3	0	2	88	6	270
2020	3 to 10 years in current department or agency	78	12	7	1	1	0	1	92	2	179
2019	Less than 3 years in current department or agency	77	10	5	2	2	1	3	91	4	302
2019	3 to 10 years in current department or agency	78	8	7	1	4	0	2	88	5	109
2019	11 to 20 years in current department or agency	87	6	3	0	0	0	3	97	0	32
2018	Less than 3 years in current department or agency	75	9	5	2	4	1	4	89	6	178
2018	3 to 10 years in current department or agency	76	14	4	2	1	0	4	93	3	102
2017	Less than 3 years in current department or agency	66	13	6	5	2	0	7	85	8	172
2017	3 to 10 years in current department or agency	71	10	7	1	2	1	8	89	3	113
2017	11 to 20 years in current department or agency	69	8	4	5	0	0	14	90	5	23

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	45	29	15	7	2	0	1	75	10	269
2020	3 to 10 years in current department or agency	42	30	19	6	2	0	0	72	9	179
2019	Less than 3 years in current department or agency	55	27	12	4	1	0	1	83	5	303
2019	3 to 10 years in current department or agency	56	19	13	7	4	0	1	76	10	109
2019	11 to 20 years in current department or agency	60	31	6	3	0	0	0	91	3	32
2018	Less than 3 years in current department or agency	47	30	17	4	1	0	2	78	5	178
2018	3 to 10 years in current department or agency	51	25	13	5	2	0	4	79	8	102
2017	Less than 3 years in current department or agency	60	19	10	5	3	1	3	81	8	172
2017	3 to 10 years in current department or agency	48	24	17	4	5	1	2	74	9	113
2017	11 to 20 years in current department or agency	47	26	9	0	4	0	14	85	5	23

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	32	37	21	8	3	0	0	69	10	271
2020	3 to 10 years in current department or agency	22	39	27	8	4	0	0	61	12	179

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	10	28	38	19	5	38	25	270
2020	3 to 10 years in current department or agency	7	22	39	23	8	29	32	178
2019	Less than 3 years in current department or agency	15	29	38	14	5	44	19	305
2019	3 to 10 years in current department or agency	7	30	41	15	7	38	21	109
2019	11 to 20 years in current department or agency	6	13	54	24	3	19	27	32
2018	Less than 3 years in current department or agency	9	30	38	20	3	39	23	179
2018	3 to 10 years in current department or agency	4	24	46	23	4	28	27	102
2017	Less than 3 years in current department or agency	10	31	39	16	4	41	20	172
2017	3 to 10 years in current department or agency	4	16	50	18	12	20	31	113
2017	11 to 20 years in current department or agency	4	21	40	22	13	26	35	23

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	13	26	38	15	8	0	1	23	39	271
2020	3 to 10 years in current department or agency	18	25	39	13	5	0	0	18	43	178
2019	Less than 3 years in current department or agency	10	18	41	20	10	0	0	30	28	303
2019	3 to 10 years in current department or agency	15	17	46	12	10	0	0	22	32	109
2019	11 to 20 years in current department or agency	12	25	41	19	3	0	0	22	37	32
2018	Less than 3 years in current department or agency	5	28	34	24	9	0	0	33	33	176
2018	3 to 10 years in current department or agency	13	28	45	12	2	0	0	14	41	100
2017	Less than 3 years in current department or agency	7	26	32	24	11	0	0	35	33	172
2017	3 to 10 years in current department or agency	17	22	47	11	3	1	0	14	39	113
2017	11 to 20 years in current department or agency	17	14	52	12	4	0	0	17	31	23

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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	44	36	19	2	45	55	271
2020	3 to 10 years in current department or agency	31	52	17	0	62	38	179

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	31	69	119
2020	3 to 10 years in current department or agency	46	54	56

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	37	19	14	10	8	1	11	64	20	270
2020	3 to 10 years in current department or agency	36	21	14	13	9	1	7	62	23	179
2019	Less than 3 years in current department or agency	39	20	16	8	11	1	4	62	20	300
2019	3 to 10 years in current department or agency	48	18	12	11	10	1	1	67	21	107
2019	11 to 20 years in current department or agency	27	10	10	32	13	0	7	40	49	31
2018	Less than 3 years in current department or agency	36	19	14	13	11	0	6	59	26	179
2018	3 to 10 years in current department or agency	47	12	18	9	8	1	4	63	18	102

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	14	20	12	19	30	1	4	36	52	119
2020	3 to 10 years in current department or agency	23	9	18	18	29	0	4	33	48	56

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	10	13	13	21	40	2	1	23	63	118
2020	3 to 10 years in current department or agency	11	11	18	18	33	0	11	24	56	56

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results by Theme for Infrastructure Canada by Question 109. In total, how many years have you been working in your current department or agency?

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 37. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 49. Overall, my department or agency treats me with respect.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack