2020 Public Service Employee Survey Results by Theme for Infrastructure Canada by Question 108. In total, how many years have you been working in the federal public service?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 47 33 12 5 3 0 0 80 8 100
2020 3 to 10 years in the federal public service 38 38 13 8 2 0 0 77 10 185
2020 11 to 20 years in the federal public service 31 47 10 9 2 0 0 78 12 212
2020 More than 20 years in the federal public service 56 34 2 6 2 0 0 89 8 48
2019 Less than 3 years in the federal public service 44 40 7 6 2 0 0 84 8 122
2019 3 to 10 years in the federal public service 43 36 8 7 5 1 0 80 12 137
2019 11 to 20 years in the federal public service 39 41 8 7 5 0 0 80 12 193
2019 More than 20 years in the federal public service 32 43 7 12 5 0 0 75 17 40
2018 Less than 3 years in the federal public service 38 44 2 12 5 0 0 82 16 58
2018 3 to 10 years in the federal public service 31 43 9 9 8 0 0 74 17 100
2018 11 to 20 years in the federal public service 37 36 15 6 6 0 0 74 12 128
2018 More than 20 years in the federal public service 39 35 0 17 9 0 0 75 25 22
2017 Less than 3 years in the federal public service 41 45 5 5 4 0 0 86 9 45
2017 3 to 10 years in the federal public service 35 45 11 4 5 0 0 80 9 109
2017 11 to 20 years in the federal public service 31 41 14 8 6 0 0 72 13 120
2017 More than 20 years in the federal public service 34 52 7 4 4 0 0 86 7 31
2014 Less than 3 years in the federal public service 36 54 5 5 0 0 0 90 5 16
2014 3 to 10 years in the federal public service 25 47 12 8 8 0 0 72 16 148
2014 11 to 20 years in the federal public service 37 39 13 7 4 0 0 76 11 100
2014 More than 20 years in the federal public service 37 47 4 3 9 0 0 84 13 32

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 54 32 8 4 2 0 0 86 6 101
2020 3 to 10 years in the federal public service 42 35 13 6 4 0 0 77 10 187
2020 11 to 20 years in the federal public service 37 42 8 9 4 0 0 80 13 214
2020 More than 20 years in the federal public service 47 36 2 8 7 0 0 83 15 49
2019 Less than 3 years in the federal public service 45 41 9 5 1 0 0 85 6 123
2019 3 to 10 years in the federal public service 47 32 7 7 5 1 1 80 13 137
2019 11 to 20 years in the federal public service 40 38 10 7 5 0 0 78 12 193
2019 More than 20 years in the federal public service 31 34 5 18 12 0 0 65 30 41
2018 Less than 3 years in the federal public service 39 38 8 12 3 0 0 77 15 58
2018 3 to 10 years in the federal public service 29 43 13 9 6 0 0 72 15 101
2018 11 to 20 years in the federal public service 38 31 12 13 5 1 0 70 19 130
2018 More than 20 years in the federal public service 29 27 5 26 12 0 0 56 38 22
2017 Less than 3 years in the federal public service 55 29 8 2 6 0 0 84 8 45
2017 3 to 10 years in the federal public service 29 43 13 11 5 0 0 72 15 108
2017 11 to 20 years in the federal public service 22 42 13 9 13 0 0 64 23 120
2017 More than 20 years in the federal public service 29 41 13 10 7 0 0 71 17 31

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 53 30 15 0 2 0 0 83 2 101
2020 3 to 10 years in the federal public service 51 32 12 3 2 0 0 83 5 188
2020 11 to 20 years in the federal public service 46 39 11 4 0 0 0 85 4 209
2020 More than 20 years in the federal public service 65 26 6 0 2 0 0 91 2 49
2019 Less than 3 years in the federal public service 49 36 11 3 0 1 0 85 3 121
2019 3 to 10 years in the federal public service 51 30 10 3 4 1 1 83 7 138
2019 11 to 20 years in the federal public service 49 37 11 2 2 0 0 86 4 192
2019 More than 20 years in the federal public service 55 38 2 5 0 0 0 93 5 41
2018 Less than 3 years in the federal public service 42 37 13 2 6 0 0 79 8 58
2018 3 to 10 years in the federal public service 44 40 9 6 2 0 0 84 7 101
2018 11 to 20 years in the federal public service 52 29 11 4 2 1 0 82 7 128
2018 More than 20 years in the federal public service 62 26 4 0 8 0 0 88 8 22
2017 Less than 3 years in the federal public service 54 36 5 0 4 0 0 91 4 45
2017 3 to 10 years in the federal public service 52 35 8 4 2 0 0 86 6 108
2017 11 to 20 years in the federal public service 43 44 8 5 1 0 0 87 6 120
2017 More than 20 years in the federal public service 47 46 0 7 0 0 0 93 7 31
2014 Less than 3 years in the federal public service 65 35 0 0 0 0 0 100 0 16
2014 3 to 10 years in the federal public service 44 39 10 3 3 0 0 84 6 148
2014 11 to 20 years in the federal public service 67 19 13 2 0 0 0 85 2 100
2014 More than 20 years in the federal public service 71 19 7 0 3 0 0 90 3 32

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 54 28 12 5 1 0 0 82 6 101
2020 3 to 10 years in the federal public service 42 42 8 5 3 0 0 84 8 185
2020 11 to 20 years in the federal public service 38 36 17 7 2 0 0 74 9 212
2020 More than 20 years in the federal public service 59 30 6 2 2 0 0 90 4 49
2019 Less than 3 years in the federal public service 54 32 7 6 0 1 0 87 6 122
2019 3 to 10 years in the federal public service 51 31 9 4 5 1 0 83 9 138
2019 11 to 20 years in the federal public service 41 42 6 5 6 0 0 83 11 194
2019 More than 20 years in the federal public service 44 34 10 9 3 0 0 78 12 40
2018 Less than 3 years in the federal public service 47 34 9 5 5 0 0 80 10 58
2018 3 to 10 years in the federal public service 31 44 9 11 4 0 0 76 15 101
2018 11 to 20 years in the federal public service 39 31 16 9 4 0 0 70 13 130
2018 More than 20 years in the federal public service 44 26 8 13 9 0 0 71 21 22
2017 Less than 3 years in the federal public service 57 32 5 2 4 0 0 89 6 45
2017 3 to 10 years in the federal public service 28 46 14 8 4 0 0 74 11 107
2017 11 to 20 years in the federal public service 34 40 14 8 4 0 0 73 12 120
2017 More than 20 years in the federal public service 42 37 7 10 0 4 0 82 11 31
2014 Less than 3 years in the federal public service 64 20 16 0 0 0 0 84 0 16
2014 3 to 10 years in the federal public service 30 47 12 6 5 0 0 76 12 148
2014 11 to 20 years in the federal public service 40 43 12 4 1 0 0 83 5 100
2014 More than 20 years in the federal public service 52 26 13 3 6 0 0 78 9 32

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 69 16 10 3 1 0 0 86 4 100
2020 3 to 10 years in the federal public service 49 29 9 7 4 2 0 80 11 186
2020 11 to 20 years in the federal public service 32 33 17 13 4 1 0 65 17 214
2020 More than 20 years in the federal public service 51 23 18 6 2 0 0 74 8 49
2019 Less than 3 years in the federal public service 52 33 10 4 0 1 0 86 4 123
2019 3 to 10 years in the federal public service 47 31 8 9 4 1 0 78 14 138
2019 11 to 20 years in the federal public service 35 35 13 10 6 1 0 70 17 194
2019 More than 20 years in the federal public service 26 32 17 10 15 0 0 58 25 41
2018 Less than 3 years in the federal public service 48 22 17 7 2 4 0 74 9 58
2018 3 to 10 years in the federal public service 27 33 21 10 7 1 0 61 18 102
2018 11 to 20 years in the federal public service 25 38 22 7 7 1 0 63 14 130
2018 More than 20 years in the federal public service 34 33 8 8 17 0 0 67 25 22
2017 Less than 3 years in the federal public service 68 17 6 7 2 0 0 85 8 45
2017 3 to 10 years in the federal public service 39 30 13 12 5 1 0 69 17 108
2017 11 to 20 years in the federal public service 27 34 14 10 13 2 0 62 24 120
2017 More than 20 years in the federal public service 40 26 24 7 3 0 0 66 10 30
2014 Less than 3 years in the federal public service 69 25 6 0 0 0 0 94 0 16
2014 3 to 10 years in the federal public service 37 36 15 7 4 0 0 74 11 149
2014 11 to 20 years in the federal public service 39 35 12 7 6 1 0 75 13 100
2014 More than 20 years in the federal public service 40 35 9 10 6 0 0 75 16 32

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 67 24 6 2 1 0 0 91 3 100
2020 3 to 10 years in the federal public service 47 32 11 7 3 1 0 80 9 185
2020 11 to 20 years in the federal public service 31 35 19 10 5 0 0 66 15 214
2020 More than 20 years in the federal public service 50 30 16 2 2 0 0 79 4 48
2019 Less than 3 years in the federal public service 55 32 8 4 0 1 0 87 4 121
2019 3 to 10 years in the federal public service 44 35 9 8 4 1 0 79 12 138
2019 11 to 20 years in the federal public service 40 33 12 10 6 0 0 73 16 192
2019 More than 20 years in the federal public service 29 37 14 12 8 0 0 66 20 41
2018 Less than 3 years in the federal public service 49 29 12 3 5 2 0 80 8 58
2018 3 to 10 years in the federal public service 29 32 19 13 7 1 0 61 19 102
2018 11 to 20 years in the federal public service 29 35 20 9 6 1 0 64 16 127
2018 More than 20 years in the federal public service 29 34 12 16 9 0 0 63 25 22
2017 Less than 3 years in the federal public service 64 26 9 0 2 0 0 90 2 45
2017 3 to 10 years in the federal public service 35 39 11 10 5 0 0 74 15 108
2017 11 to 20 years in the federal public service 28 38 14 7 13 1 0 66 20 119
2017 More than 20 years in the federal public service 35 34 13 10 3 4 0 72 14 31
2014 Less than 3 years in the federal public service 65 30 6 0 0 0 0 94 0 16
2014 3 to 10 years in the federal public service 36 38 13 7 5 1 0 75 12 149
2014 11 to 20 years in the federal public service 35 40 11 11 2 1 0 76 13 100
2014 More than 20 years in the federal public service 40 35 9 6 6 3 0 77 13 32

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 50 16 19 7 1 5 2 71 9 101
2020 3 to 10 years in the federal public service 42 26 18 8 5 1 0 68 14 186
2020 11 to 20 years in the federal public service 27 26 20 14 9 3 0 55 24 214
2020 More than 20 years in the federal public service 44 21 12 10 6 2 4 70 17 49
2019 Less than 3 years in the federal public service 49 20 14 7 4 4 1 73 12 123
2019 3 to 10 years in the federal public service 36 29 12 11 9 3 0 68 20 138
2019 11 to 20 years in the federal public service 31 28 17 9 12 2 0 61 22 193
2019 More than 20 years in the federal public service 32 25 12 12 18 0 0 57 30 40
2018 Less than 3 years in the federal public service 40 23 19 6 9 3 0 64 16 58
2018 3 to 10 years in the federal public service 27 22 20 20 10 1 0 50 30 102
2018 11 to 20 years in the federal public service 21 30 15 18 12 4 0 53 32 130
2018 More than 20 years in the federal public service 28 13 28 12 19 0 0 41 30 22
2017 Less than 3 years in the federal public service 54 24 10 3 9 0 0 78 12 45
2017 3 to 10 years in the federal public service 29 23 22 18 8 0 0 52 26 109
2017 11 to 20 years in the federal public service 21 27 16 16 16 5 0 50 33 120
2017 More than 20 years in the federal public service 32 20 12 29 4 4 0 53 34 31
2014 Less than 3 years in the federal public service 55 10 25 6 5 0 0 65 11 16
2014 3 to 10 years in the federal public service 32 25 15 16 11 3 0 58 27 149
2014 11 to 20 years in the federal public service 30 28 14 16 6 5 1 62 23 99
2014 More than 20 years in the federal public service 41 12 16 13 13 3 3 57 27 32
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 55 21 13 5 1 1 5 80 6 101
2020 3 to 10 years in the federal public service 53 28 14 2 1 0 2 83 3 188
2020 11 to 20 years in the federal public service 64 26 7 1 1 1 0 91 2 212
2020 More than 20 years in the federal public service 62 17 13 4 0 0 4 82 4 48
2019 Less than 3 years in the federal public service 58 23 10 3 1 2 3 86 4 123
2019 3 to 10 years in the federal public service 62 20 14 1 0 1 1 85 1 138
2019 11 to 20 years in the federal public service 65 23 8 2 2 1 0 89 3 194
2019 More than 20 years in the federal public service 55 15 18 5 2 3 2 74 8 41

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 59 27 7 4 2 0 0 86 6 99
2020 3 to 10 years in the federal public service 55 29 8 5 2 1 1 85 7 188
2020 11 to 20 years in the federal public service 54 36 5 3 1 0 0 91 4 213
2020 More than 20 years in the federal public service 48 29 8 13 2 0 0 77 15 48
2019 Less than 3 years in the federal public service 64 20 10 3 1 2 1 86 4 122
2019 3 to 10 years in the federal public service 59 25 9 3 1 2 1 86 4 138
2019 11 to 20 years in the federal public service 51 29 7 8 5 1 0 80 13 194
2019 More than 20 years in the federal public service 46 19 10 12 12 0 0 65 25 41
2018 Less than 3 years in the federal public service 49 37 4 7 2 0 2 88 9 57
2018 3 to 10 years in the federal public service 45 27 16 5 7 1 0 72 12 102
2018 11 to 20 years in the federal public service 47 30 7 8 5 2 1 79 14 129
2018 More than 20 years in the federal public service 27 36 9 19 9 0 0 64 27 22
2017 Less than 3 years in the federal public service 76 10 3 5 6 0 0 86 11 45
2017 3 to 10 years in the federal public service 49 34 8 4 4 1 0 84 7 108
2017 11 to 20 years in the federal public service 41 34 9 10 5 0 1 76 15 120
2017 More than 20 years in the federal public service 42 39 12 3 4 0 0 81 7 31
2014 Less than 3 years in the federal public service 89 11 0 0 0 0 0 100 0 16
2014 3 to 10 years in the federal public service 48 30 11 3 4 3 1 81 8 149
2014 11 to 20 years in the federal public service 49 30 10 9 3 0 0 79 12 100
2014 More than 20 years in the federal public service 43 31 6 10 10 0 0 75 19 32

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 65 24 4 2 4 0 1 90 6 101
2020 3 to 10 years in the federal public service 56 27 9 5 2 0 1 84 7 188
2020 11 to 20 years in the federal public service 59 30 5 4 2 0 0 90 6 214
2020 More than 20 years in the federal public service 59 20 15 4 2 0 0 79 7 49
2019 Less than 3 years in the federal public service 60 26 7 3 2 1 1 88 5 123
2019 3 to 10 years in the federal public service 61 28 6 2 2 2 0 90 4 138
2019 11 to 20 years in the federal public service 54 26 10 6 4 0 0 80 10 193
2019 More than 20 years in the federal public service 45 22 15 10 7 0 0 68 17 41
2018 Less than 3 years in the federal public service 60 24 0 3 11 2 0 85 15 58
2018 3 to 10 years in the federal public service 51 27 8 6 7 1 0 79 13 102
2018 11 to 20 years in the federal public service 47 25 12 6 7 1 2 74 14 130
2018 More than 20 years in the federal public service 33 29 9 20 9 0 0 62 29 22
2017 Less than 3 years in the federal public service 76 10 7 3 4 0 0 86 7 45
2017 3 to 10 years in the federal public service 60 21 10 4 4 1 0 82 8 109
2017 11 to 20 years in the federal public service 42 29 11 10 7 0 1 73 17 120
2017 More than 20 years in the federal public service 48 31 11 7 3 0 0 79 10 31
2014 Less than 3 years in the federal public service 84 5 11 0 0 0 0 89 0 16
2014 3 to 10 years in the federal public service 47 35 9 5 3 1 0 83 8 149
2014 11 to 20 years in the federal public service 51 27 13 4 4 0 1 79 8 100
2014 More than 20 years in the federal public service 56 19 6 6 13 0 0 75 19 32

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 63 23 4 2 0 8 0 93 2 101
2020 3 to 10 years in the federal public service 44 32 9 5 1 9 0 83 6 188
2020 11 to 20 years in the federal public service 28 39 17 6 4 5 1 71 11 214
2020 More than 20 years in the federal public service 36 32 25 2 0 4 0 72 2 49
2019 Less than 3 years in the federal public service 55 33 7 2 1 1 1 90 2 123
2019 3 to 10 years in the federal public service 41 36 8 4 2 10 0 85 7 138
2019 11 to 20 years in the federal public service 32 39 12 10 4 3 0 74 14 192
2019 More than 20 years in the federal public service 34 35 20 5 2 3 0 71 8 40
2018 Less than 3 years in the federal public service 50 29 8 4 2 7 0 85 6 57
2018 3 to 10 years in the federal public service 31 32 18 10 5 5 0 66 16 102
2018 11 to 20 years in the federal public service 29 35 16 14 2 4 0 67 16 130
2018 More than 20 years in the federal public service 30 40 11 5 5 9 0 78 10 21
2017 Less than 3 years in the federal public service 55 28 9 4 2 2 0 85 5 45
2017 3 to 10 years in the federal public service 28 41 12 11 5 3 0 71 16 109
2017 11 to 20 years in the federal public service 25 32 21 11 8 3 1 59 20 120
2017 More than 20 years in the federal public service 25 51 12 3 3 6 0 80 7 31
2014 Less than 3 years in the federal public service 61 24 11 0 0 5 0 89 0 16
2014 3 to 10 years in the federal public service 23 41 16 8 4 7 1 70 13 149
2014 11 to 20 years in the federal public service 25 38 14 11 6 6 0 67 18 100
2014 More than 20 years in the federal public service 28 43 6 6 9 7 0 77 17 32

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 56 33 5 4 0 2 0 91 4 101
2020 3 to 10 years in the federal public service 40 35 14 6 2 3 0 77 9 188
2020 11 to 20 years in the federal public service 25 38 17 12 5 2 0 65 17 214
2020 More than 20 years in the federal public service 34 32 25 6 2 0 0 67 8 49
2019 Less than 3 years in the federal public service 55 33 5 5 0 1 0 90 5 123
2019 3 to 10 years in the federal public service 35 39 9 7 7 4 0 77 14 137
2019 11 to 20 years in the federal public service 29 42 12 11 4 2 0 73 16 192
2019 More than 20 years in the federal public service 32 30 26 10 2 0 0 61 13 40
2018 Less than 3 years in the federal public service 45 26 20 2 5 2 0 73 7 57
2018 3 to 10 years in the federal public service 26 28 18 21 6 2 0 55 27 102
2018 11 to 20 years in the federal public service 27 32 19 16 4 2 0 60 21 130
2018 More than 20 years in the federal public service 36 36 10 9 9 0 0 72 18 21
2017 Less than 3 years in the federal public service 50 29 11 7 3 0 0 79 10 45
2017 3 to 10 years in the federal public service 25 39 15 13 7 1 0 65 21 109
2017 11 to 20 years in the federal public service 24 24 22 15 12 1 1 49 28 120
2017 More than 20 years in the federal public service 15 55 6 10 6 7 0 76 18 31
2014 Less than 3 years in the federal public service 54 35 11 0 0 0 0 89 0 15
2014 3 to 10 years in the federal public service 23 38 20 11 6 1 1 63 17 149
2014 11 to 20 years in the federal public service 21 37 21 13 6 3 0 60 19 100
2014 More than 20 years in the federal public service 31 47 6 10 6 0 0 78 16 32

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 47 36 11 1 2 4 0 86 3 99
2020 3 to 10 years in the federal public service 29 40 14 11 4 2 1 70 15 187
2020 11 to 20 years in the federal public service 20 30 21 18 6 5 0 53 25 212
2020 More than 20 years in the federal public service 18 39 30 9 2 2 0 58 11 49
2019 Less than 3 years in the federal public service 44 33 11 7 2 3 0 79 10 123
2019 3 to 10 years in the federal public service 30 36 12 12 6 5 0 69 19 136
2019 11 to 20 years in the federal public service 22 39 18 14 4 4 0 63 18 193
2019 More than 20 years in the federal public service 20 31 31 5 8 5 0 54 14 39
2018 Less than 3 years in the federal public service 38 26 21 5 4 5 0 68 10 57
2018 3 to 10 years in the federal public service 16 24 26 22 8 3 0 42 32 101
2018 11 to 20 years in the federal public service 18 34 22 16 9 2 0 53 25 128
2018 More than 20 years in the federal public service 20 43 14 13 9 0 0 64 22 21
2017 Less than 3 years in the federal public service 45 31 17 3 3 0 0 76 7 45
2017 3 to 10 years in the federal public service 21 32 19 20 6 2 0 54 27 109
2017 11 to 20 years in the federal public service 12 29 25 17 14 2 1 42 32 120
2017 More than 20 years in the federal public service 10 57 19 7 3 4 0 70 10 31
2014 Less than 3 years in the federal public service 51 38 11 0 0 0 0 89 0 16
2014 3 to 10 years in the federal public service 14 44 19 14 7 3 1 60 21 149
2014 11 to 20 years in the federal public service 15 35 19 21 6 4 0 52 28 100
2014 More than 20 years in the federal public service 22 53 7 10 9 0 0 74 19 32

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 46 34 5 10 3 2 0 81 13 101
2020 3 to 10 years in the federal public service 26 43 11 13 5 2 0 70 19 187
2020 11 to 20 years in the federal public service 22 42 16 14 5 1 0 64 19 214
2020 More than 20 years in the federal public service 20 50 12 15 2 0 0 70 17 49
2019 Less than 3 years in the federal public service 38 36 11 6 4 4 0 77 11 123
2019 3 to 10 years in the federal public service 25 39 15 14 5 2 0 65 20 137
2019 11 to 20 years in the federal public service 24 45 13 9 8 2 0 69 17 193
2019 More than 20 years in the federal public service 17 42 15 20 2 2 0 61 23 40
2018 Less than 3 years in the federal public service 22 49 14 12 3 0 0 71 15 57
2018 3 to 10 years in the federal public service 15 35 16 19 12 2 0 52 32 102
2018 11 to 20 years in the federal public service 18 37 16 21 7 1 0 56 28 130
2018 More than 20 years in the federal public service 27 42 0 13 18 0 0 69 31 21
2017 Less than 3 years in the federal public service 44 33 14 7 3 0 0 77 10 45
2017 3 to 10 years in the federal public service 25 36 22 12 4 1 0 62 16 109
2017 11 to 20 years in the federal public service 15 43 21 12 7 1 1 59 20 120
2017 More than 20 years in the federal public service 19 48 13 10 3 7 0 73 14 31
2014 Less than 3 years in the federal public service 55 29 5 6 0 5 0 89 6 16
2014 3 to 10 years in the federal public service 15 37 17 18 9 3 1 55 27 148
2014 11 to 20 years in the federal public service 21 28 23 19 7 3 0 50 26 100
2014 More than 20 years in the federal public service 25 34 16 19 6 0 0 59 25 32
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 50 36 8 4 2 0 0 86 6 101
2020 3 to 10 years in the federal public service 45 31 11 9 3 1 0 77 12 188
2020 11 to 20 years in the federal public service 39 36 12 11 2 0 0 76 13 214
2020 More than 20 years in the federal public service 41 34 15 10 0 0 0 75 10 49
2019 Less than 3 years in the federal public service 49 37 7 5 2 0 1 87 6 122
2019 3 to 10 years in the federal public service 45 33 7 9 4 2 1 80 13 138
2019 11 to 20 years in the federal public service 39 39 9 6 5 0 0 79 12 193
2019 More than 20 years in the federal public service 39 19 15 18 10 0 0 58 27 41
2018 Less than 3 years in the federal public service 43 33 14 6 2 2 0 78 8 58
2018 3 to 10 years in the federal public service 28 42 13 11 6 0 0 70 17 101
2018 11 to 20 years in the federal public service 35 32 15 11 5 1 0 68 17 130
2018 More than 20 years in the federal public service 18 28 9 37 9 0 0 46 45 22
2017 Less than 3 years in the federal public service 55 28 7 3 8 0 0 83 10 45
2017 3 to 10 years in the federal public service 28 39 16 9 7 0 1 67 16 109
2017 11 to 20 years in the federal public service 19 34 16 18 12 0 1 54 30 120
2017 More than 20 years in the federal public service 19 42 16 13 10 0 0 61 23 31
2014 Less than 3 years in the federal public service 70 24 6 0 0 0 0 94 0 16
2014 3 to 10 years in the federal public service 28 42 17 8 6 0 0 69 14 147
2014 11 to 20 years in the federal public service 32 37 14 8 8 1 0 70 16 100
2014 More than 20 years in the federal public service 25 44 15 10 6 0 0 69 16 32

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 37 45 12 3 3 0 0 82 6 101
2020 3 to 10 years in the federal public service 34 44 7 10 5 0 0 78 15 188
2020 11 to 20 years in the federal public service 30 49 6 12 3 0 0 79 15 211
2020 More than 20 years in the federal public service 51 34 15 0 0 0 0 85 0 49
2019 Less than 3 years in the federal public service 31 44 11 12 2 0 1 75 14 122
2019 3 to 10 years in the federal public service 31 44 13 7 3 1 0 76 10 137
2019 11 to 20 years in the federal public service 36 39 9 12 4 0 0 74 16 192
2019 More than 20 years in the federal public service 47 23 7 15 8 0 0 70 23 40
2018 Less than 3 years in the federal public service 24 48 14 10 5 0 0 72 15 58
2018 3 to 10 years in the federal public service 24 40 13 15 9 0 0 64 23 102
2018 11 to 20 years in the federal public service 25 43 12 12 8 0 0 68 20 129
2018 More than 20 years in the federal public service 35 33 12 16 4 0 0 68 20 22
2017 Less than 3 years in the federal public service 36 48 8 6 2 0 0 84 8 45
2017 3 to 10 years in the federal public service 22 37 19 17 4 0 0 59 22 109
2017 11 to 20 years in the federal public service 20 42 10 19 9 0 0 62 28 120
2017 More than 20 years in the federal public service 35 34 9 14 7 0 0 70 21 31

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 53 32 10 2 3 0 0 85 5 101
2020 3 to 10 years in the federal public service 51 33 10 4 2 0 0 84 6 188
2020 11 to 20 years in the federal public service 50 33 9 5 2 0 0 83 8 212
2020 More than 20 years in the federal public service 48 31 12 4 4 0 0 79 9 48
2019 Less than 3 years in the federal public service 57 25 5 10 2 1 1 84 11 123
2019 3 to 10 years in the federal public service 53 33 9 2 1 2 1 88 3 138
2019 11 to 20 years in the federal public service 45 30 8 9 5 2 1 77 14 194
2019 More than 20 years in the federal public service 43 22 10 13 9 2 0 67 23 41
2018 Less than 3 years in the federal public service 48 24 13 8 7 0 0 72 15 58
2018 3 to 10 years in the federal public service 44 29 11 11 6 0 0 73 16 102
2018 11 to 20 years in the federal public service 38 34 11 9 5 2 1 74 15 130
2018 More than 20 years in the federal public service 23 26 9 23 19 0 0 49 42 22
2017 Less than 3 years in the federal public service 72 17 2 2 8 0 0 89 9 45
2017 3 to 10 years in the federal public service 33 45 11 4 6 1 0 79 10 109
2017 11 to 20 years in the federal public service 32 37 9 13 6 1 1 71 19 120
2017 More than 20 years in the federal public service 32 42 16 6 4 0 0 74 10 31
2014 Less than 3 years in the federal public service 75 19 6 0 0 0 0 94 0 16
2014 3 to 10 years in the federal public service 36 45 9 5 3 2 0 83 8 149
2014 11 to 20 years in the federal public service 38 32 17 8 3 1 1 71 11 100
2014 More than 20 years in the federal public service 49 23 6 16 6 0 0 72 22 32

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 40 38 14 5 1 0 2 80 6 100
2020 3 to 10 years in the federal public service 37 37 14 9 2 1 1 75 11 187
2020 11 to 20 years in the federal public service 32 42 12 11 2 0 0 74 14 214
2020 More than 20 years in the federal public service 45 33 15 4 0 0 4 81 4 49
2019 Less than 3 years in the federal public service 27 47 11 13 1 0 0 75 14 123
2019 3 to 10 years in the federal public service 33 38 14 9 4 1 0 72 14 138
2019 11 to 20 years in the federal public service 39 35 10 12 3 0 0 75 15 193
2019 More than 20 years in the federal public service 33 32 13 15 2 0 5 69 18 41
2018 Less than 3 years in the federal public service 17 47 12 21 3 0 0 64 24 58
2018 3 to 10 years in the federal public service 21 46 12 17 3 1 0 67 21 102
2018 11 to 20 years in the federal public service 24 46 12 11 5 1 0 71 17 130
2018 More than 20 years in the federal public service 53 20 14 8 4 0 0 74 12 22
2017 Less than 3 years in the federal public service 45 31 5 16 3 0 0 76 19 45
2017 3 to 10 years in the federal public service 31 29 17 16 6 0 0 61 22 109
2017 11 to 20 years in the federal public service 29 37 16 12 4 0 2 67 16 119
2017 More than 20 years in the federal public service 35 44 4 7 7 0 3 82 14 31
2014 Less than 3 years in the federal public service 33 57 5 5 0 0 0 90 5 16
2014 3 to 10 years in the federal public service 34 42 12 8 3 1 0 76 11 148
2014 11 to 20 years in the federal public service 37 39 13 8 2 1 1 77 10 100
2014 More than 20 years in the federal public service 50 31 6 6 3 0 4 84 10 32

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 62 20 8 4 3 2 1 84 7 101
2020 3 to 10 years in the federal public service 63 19 11 3 3 1 1 83 6 188
2020 11 to 20 years in the federal public service 51 30 8 5 1 3 1 84 7 213
2020 More than 20 years in the federal public service 48 18 17 8 5 0 4 70 13 48

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 49 28 10 2 5 4 1 82 8 101
2020 3 to 10 years in the federal public service 32 34 18 9 4 3 0 68 14 188
2020 11 to 20 years in the federal public service 18 44 15 14 4 4 0 65 19 212
2020 More than 20 years in the federal public service 30 35 16 11 4 4 0 67 16 49
2019 Less than 3 years in the federal public service 42 28 17 7 2 4 1 73 10 122
2019 3 to 10 years in the federal public service 28 36 20 11 3 2 0 66 14 138
2019 11 to 20 years in the federal public service 27 40 14 13 5 1 0 67 18 193
2019 More than 20 years in the federal public service 28 35 12 7 12 3 2 66 21 41
2018 Less than 3 years in the federal public service 23 36 14 16 7 5 0 62 24 58
2018 3 to 10 years in the federal public service 22 23 25 17 11 2 0 46 29 100
2018 11 to 20 years in the federal public service 21 30 23 15 8 3 0 53 23 129
2018 More than 20 years in the federal public service 25 16 8 33 13 5 0 44 48 22
2017 Less than 3 years in the federal public service 56 19 8 7 7 3 0 77 14 45
2017 3 to 10 years in the federal public service 28 33 14 12 7 6 0 65 21 108
2017 11 to 20 years in the federal public service 21 36 16 13 9 4 0 60 23 120
2017 More than 20 years in the federal public service 25 42 17 6 7 3 0 69 14 31
2014 Less than 3 years in the federal public service 45 44 0 0 0 5 5 100 0 16
2014 3 to 10 years in the federal public service 26 41 17 8 7 2 0 68 15 149
2014 11 to 20 years in the federal public service 35 29 23 11 2 1 0 64 13 100
2014 More than 20 years in the federal public service 49 26 13 3 6 3 0 78 10 32

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 41 32 7 7 6 4 3 78 14 100
2020 3 to 10 years in the federal public service 30 31 15 11 8 5 0 64 20 188
2020 11 to 20 years in the federal public service 18 25 22 19 10 3 5 46 30 213
2020 More than 20 years in the federal public service 19 23 10 21 18 0 10 46 43 49
2019 Less than 3 years in the federal public service 41 27 10 12 4 6 1 73 17 123
2019 3 to 10 years in the federal public service 35 30 12 7 11 5 0 68 19 137
2019 11 to 20 years in the federal public service 21 31 13 16 12 3 4 56 30 194
2019 More than 20 years in the federal public service 16 22 15 20 17 3 7 43 41 41
2018 Less than 3 years in the federal public service 29 34 10 14 5 3 5 68 20 58
2018 3 to 10 years in the federal public service 19 25 16 22 18 0 0 44 40 102
2018 11 to 20 years in the federal public service 17 28 17 19 15 3 2 48 35 130
2018 More than 20 years in the federal public service 25 18 8 22 27 0 0 43 49 22
2017 Less than 3 years in the federal public service 48 21 5 10 8 8 0 75 20 45
2017 3 to 10 years in the federal public service 16 27 16 14 19 7 0 47 36 109
2017 11 to 20 years in the federal public service 15 29 11 17 22 4 2 47 41 120
2017 More than 20 years in the federal public service 13 19 26 19 20 0 3 33 40 31
2014 Less than 3 years in the federal public service 59 15 5 11 0 5 5 83 12 16
2014 3 to 10 years in the federal public service 18 24 16 23 14 3 1 44 39 149
2014 11 to 20 years in the federal public service 17 27 17 21 15 2 2 46 37 100
2014 More than 20 years in the federal public service 16 15 19 22 22 0 7 33 47 32

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 55 27 4 5 2 2 5 88 7 100
2020 3 to 10 years in the federal public service 49 24 13 8 3 1 2 75 11 188
2020 11 to 20 years in the federal public service 39 20 19 12 9 0 2 60 21 214
2020 More than 20 years in the federal public service 48 21 20 4 0 0 6 74 5 49
2019 Less than 3 years in the federal public service 58 21 13 1 2 1 5 84 3 123
2019 3 to 10 years in the federal public service 47 31 10 5 4 2 1 80 10 138
2019 11 to 20 years in the federal public service 43 21 17 12 5 1 1 65 17 194
2019 More than 20 years in the federal public service 56 19 10 7 5 0 3 77 12 41

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 55 22 13 1 3 1 5 82 4 101
2020 3 to 10 years in the federal public service 53 27 12 4 1 1 2 82 5 187
2020 11 to 20 years in the federal public service 43 26 16 7 5 0 3 71 12 214
2020 More than 20 years in the federal public service 63 17 8 6 2 0 4 83 8 49
2019 Less than 3 years in the federal public service 45 28 15 4 0 2 6 79 4 123
2019 3 to 10 years in the federal public service 46 27 13 10 1 2 1 76 11 138
2019 11 to 20 years in the federal public service 58 19 12 4 3 1 2 80 7 193
2019 More than 20 years in the federal public service 63 25 10 0 0 2 0 90 0 41

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 86 3 1 1 0 2 7 98 1 100
2020 3 to 10 years in the federal public service 81 8 3 2 2 2 3 93 4 187
2020 11 to 20 years in the federal public service 76 8 6 1 1 4 3 90 3 214
2020 More than 20 years in the federal public service 75 8 9 2 0 2 4 89 2 49
2019 Less than 3 years in the federal public service 87 4 2 2 0 2 3 96 2 122
2019 3 to 10 years in the federal public service 84 5 3 1 3 2 2 93 4 138
2019 11 to 20 years in the federal public service 79 6 4 1 3 3 3 91 5 193
2019 More than 20 years in the federal public service 73 8 7 3 2 5 3 87 5 41

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 75 10 1 1 0 1 11 98 1 99
2020 3 to 10 years in the federal public service 79 12 2 3 0 1 4 95 3 188
2020 11 to 20 years in the federal public service 79 8 3 1 1 0 6 93 3 214
2020 More than 20 years in the federal public service 71 2 6 2 2 2 15 88 5 49
2019 Less than 3 years in the federal public service 84 4 3 1 0 3 5 96 1 121
2019 3 to 10 years in the federal public service 83 6 3 1 1 1 5 95 2 138
2019 11 to 20 years in the federal public service 84 5 2 2 1 2 4 95 3 192
2019 More than 20 years in the federal public service 73 3 7 2 5 0 10 84 8 41

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 47 30 17 4 1 1 0 78 5 100
2020 3 to 10 years in the federal public service 36 44 11 5 4 0 0 80 10 187
2020 11 to 20 years in the federal public service 36 41 8 13 1 0 0 77 15 213
2020 More than 20 years in the federal public service 40 34 11 13 2 0 0 73 16 47
2019 Less than 3 years in the federal public service 41 42 11 6 0 1 1 84 6 123
2019 3 to 10 years in the federal public service 41 34 7 8 7 1 1 77 16 138
2019 11 to 20 years in the federal public service 42 36 10 8 5 0 0 78 12 192
2019 More than 20 years in the federal public service 42 28 10 13 7 0 0 70 20 40
2018 Less than 3 years in the federal public service 30 47 15 8 0 0 0 77 8 58
2018 3 to 10 years in the federal public service 29 37 18 9 7 0 0 65 16 100
2018 11 to 20 years in the federal public service 41 31 7 14 6 1 0 72 21 129
2018 More than 20 years in the federal public service 44 31 0 21 4 0 0 75 25 22
2017 Less than 3 years in the federal public service 52 30 9 3 6 0 0 82 9 45
2017 3 to 10 years in the federal public service 31 44 15 5 6 0 0 74 10 108
2017 11 to 20 years in the federal public service 34 40 9 13 4 0 0 74 17 120
2017 More than 20 years in the federal public service 34 45 10 7 0 4 0 82 7 31
2014 Less than 3 years in the federal public service 75 14 11 0 0 0 0 89 0 16
2014 3 to 10 years in the federal public service 25 46 12 10 4 2 0 73 15 148
2014 11 to 20 years in the federal public service 31 48 11 8 3 0 0 79 11 100
2014 More than 20 years in the federal public service 43 29 9 9 9 0 0 72 19 32

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 43 35 16 3 2 0 1 79 5 101
2020 3 to 10 years in the federal public service 42 37 12 7 3 0 0 79 9 186
2020 11 to 20 years in the federal public service 39 43 11 7 1 0 0 81 8 213
2020 More than 20 years in the federal public service 52 25 12 6 4 0 0 77 11 49
2019 Less than 3 years in the federal public service 47 33 12 6 2 1 0 80 7 122
2019 3 to 10 years in the federal public service 41 36 10 9 3 1 1 78 12 138
2019 11 to 20 years in the federal public service 45 33 11 6 4 0 0 78 11 192
2019 More than 20 years in the federal public service 34 29 10 20 7 0 0 63 27 41
2018 Less than 3 years in the federal public service 30 35 17 12 5 2 0 65 17 57
2018 3 to 10 years in the federal public service 34 31 19 8 8 0 0 65 16 100
2018 11 to 20 years in the federal public service 38 27 16 12 6 1 0 65 18 130
2018 More than 20 years in the federal public service 38 28 12 13 9 0 0 66 22 22
2017 Less than 3 years in the federal public service 58 29 3 3 6 0 0 87 9 45
2017 3 to 10 years in the federal public service 33 39 16 7 4 0 0 73 11 108
2017 11 to 20 years in the federal public service 34 35 13 12 7 0 0 68 19 120
2017 More than 20 years in the federal public service 21 52 13 10 4 0 0 73 14 31
2014 Less than 3 years in the federal public service 61 24 15 0 0 0 0 85 0 16
2014 3 to 10 years in the federal public service 30 44 12 7 7 1 0 74 14 148
2014 11 to 20 years in the federal public service 40 36 12 10 2 0 0 76 12 100
2014 More than 20 years in the federal public service 34 44 6 10 6 0 0 78 16 32

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 51 32 6 7 2 0 1 84 10 98
2020 3 to 10 years in the federal public service 39 42 11 7 2 0 0 80 9 186
2020 11 to 20 years in the federal public service 29 47 11 11 2 0 0 76 13 212
2020 More than 20 years in the federal public service 51 34 8 4 2 0 0 85 6 49
2019 Less than 3 years in the federal public service 43 36 13 5 0 3 1 82 5 120
2019 3 to 10 years in the federal public service 38 42 9 7 2 1 1 82 9 136
2019 11 to 20 years in the federal public service 38 41 11 6 4 0 0 79 10 193
2019 More than 20 years in the federal public service 43 26 14 12 5 0 0 69 17 41
2018 Less than 3 years in the federal public service 28 37 23 7 3 2 0 66 11 58
2018 3 to 10 years in the federal public service 28 33 23 8 7 0 1 62 15 101
2018 11 to 20 years in the federal public service 35 24 19 14 6 1 1 60 20 129
2018 More than 20 years in the federal public service 29 37 18 8 9 0 0 66 17 22
2017 Less than 3 years in the federal public service 59 22 11 3 4 0 0 81 8 45
2017 3 to 10 years in the federal public service 31 45 13 7 4 0 0 77 11 108
2017 11 to 20 years in the federal public service 31 31 14 14 9 0 0 63 23 120
2017 More than 20 years in the federal public service 38 41 10 3 7 0 0 80 10 31
2014 Less than 3 years in the federal public service 65 29 6 0 0 0 0 94 0 16
2014 3 to 10 years in the federal public service 34 49 9 5 3 1 0 84 8 148
2014 11 to 20 years in the federal public service 38 36 18 7 1 0 0 74 8 99
2014 More than 20 years in the federal public service 43 32 9 6 9 0 0 75 16 32

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 40 43 11 5 0 1 0 83 5 101
2020 3 to 10 years in the federal public service 27 45 12 9 3 4 0 75 12 188
2020 11 to 20 years in the federal public service 30 44 15 9 1 1 0 75 10 212
2020 More than 20 years in the federal public service 34 45 8 11 0 2 0 81 11 49
2019 Less than 3 years in the federal public service 32 43 14 5 2 3 1 79 7 122
2019 3 to 10 years in the federal public service 23 49 15 7 3 2 0 74 11 138
2019 11 to 20 years in the federal public service 30 43 14 7 3 3 0 75 11 193
2019 More than 20 years in the federal public service 26 34 18 15 0 7 0 65 16 41
2018 Less than 3 years in the federal public service 20 46 22 5 2 5 2 70 7 58
2018 3 to 10 years in the federal public service 16 40 25 12 7 1 0 56 19 102
2018 11 to 20 years in the federal public service 27 39 19 8 5 1 0 67 14 130
2018 More than 20 years in the federal public service 30 31 16 14 4 5 0 65 19 22
2017 Less than 3 years in the federal public service 51 21 18 5 2 3 0 75 7 45
2017 3 to 10 years in the federal public service 21 47 19 9 3 2 0 69 12 109
2017 11 to 20 years in the federal public service 20 41 17 13 7 2 0 62 20 120
2017 More than 20 years in the federal public service 19 49 17 8 7 0 0 68 15 30

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 49 31 7 7 3 0 3 82 10 100
2020 3 to 10 years in the federal public service 39 34 10 11 6 0 0 73 17 187
2020 11 to 20 years in the federal public service 30 32 12 17 9 0 0 62 26 213
2020 More than 20 years in the federal public service 34 40 6 16 4 0 0 74 20 49
2019 Less than 3 years in the federal public service 53 32 8 4 0 2 1 87 4 123
2019 3 to 10 years in the federal public service 50 22 10 12 5 1 1 73 17 138
2019 11 to 20 years in the federal public service 37 29 12 15 7 0 0 66 22 194
2019 More than 20 years in the federal public service 39 25 17 12 7 0 0 63 19 41
2018 Less than 3 years in the federal public service 38 43 11 7 0 2 0 82 7 58
2018 3 to 10 years in the federal public service 36 41 8 9 6 0 0 78 14 101
2018 11 to 20 years in the federal public service 37 27 15 15 5 0 1 65 19 129
2018 More than 20 years in the federal public service 40 21 10 20 9 0 0 61 28 22
2017 Less than 3 years in the federal public service 68 19 3 8 0 1 0 88 8 44
2017 3 to 10 years in the federal public service 42 35 5 16 2 0 0 77 18 109
2017 11 to 20 years in the federal public service 27 36 17 12 8 0 0 63 20 120
2017 More than 20 years in the federal public service 29 43 9 16 4 0 0 72 20 31
2014 Less than 3 years in the federal public service 67 27 0 6 0 0 0 94 6 15
2014 3 to 10 years in the federal public service 39 37 8 9 5 1 0 77 15 148
2014 11 to 20 years in the federal public service 40 31 12 13 4 0 0 71 17 100
2014 More than 20 years in the federal public service 37 31 6 10 16 0 0 69 25 32

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 42 31 21 3 3 0 0 73 6 101
2020 3 to 10 years in the federal public service 22 29 25 13 10 1 0 51 23 188
2020 11 to 20 years in the federal public service 17 23 25 20 16 0 0 40 35 213
2020 More than 20 years in the federal public service 18 25 30 4 23 0 0 43 27 49
2019 Less than 3 years in the federal public service 47 35 11 3 2 1 0 83 6 123
2019 3 to 10 years in the federal public service 28 33 23 11 3 2 0 62 14 138
2019 11 to 20 years in the federal public service 19 30 22 17 11 0 0 49 29 192
2019 More than 20 years in the federal public service 24 21 27 7 19 0 3 46 27 41
2018 Less than 3 years in the federal public service 37 40 15 6 2 0 0 77 8 58
2018 3 to 10 years in the federal public service 24 31 23 13 8 0 0 56 22 102
2018 11 to 20 years in the federal public service 22 22 27 13 16 0 0 44 29 131
2018 More than 20 years in the federal public service 12 18 19 20 30 0 0 31 50 22
2017 Less than 3 years in the federal public service 45 45 10 0 0 0 0 90 0 45
2017 3 to 10 years in the federal public service 31 35 22 9 2 1 0 67 11 109
2017 11 to 20 years in the federal public service 15 31 30 10 14 0 0 47 24 120
2017 More than 20 years in the federal public service 27 29 13 22 10 0 0 56 31 31
2014 Less than 3 years in the federal public service 74 15 11 0 0 0 0 89 0 16
2014 3 to 10 years in the federal public service 40 37 14 5 3 0 1 78 8 148
2014 11 to 20 years in the federal public service 26 26 23 16 10 0 0 52 26 100
2014 More than 20 years in the federal public service 44 16 9 15 16 0 0 59 31 32

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 32 68 101
2020 3 to 10 years in the federal public service 30 70 186
2020 11 to 20 years in the federal public service 48 52 213
2020 More than 20 years in the federal public service 35 65 49

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 52 15 5 1 0 7 20 92 1 101
2020 3 to 10 years in the federal public service 51 20 9 3 1 3 13 85 5 188
2020 11 to 20 years in the federal public service 56 24 8 1 2 3 6 88 4 214
2020 More than 20 years in the federal public service 44 29 10 4 0 2 10 83 5 49

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Less than 3 years in the federal public service 33 18 49 100
2020 3 to 10 years in the federal public service 32 28 40 188
2020 11 to 20 years in the federal public service 36 24 39 214
2020 More than 20 years in the federal public service 39 33 28 49
2019 Less than 3 years in the federal public service 33 24 43 123
2019 3 to 10 years in the federal public service 37 24 40 138
2019 11 to 20 years in the federal public service 37 29 34 194
2019 More than 20 years in the federal public service 56 24 20 41
2018 Less than 3 years in the federal public service 37 14 49 58
2018 3 to 10 years in the federal public service 44 19 38 101
2018 11 to 20 years in the federal public service 45 25 30 130
2018 More than 20 years in the federal public service 64 14 22 22
2017 Less than 3 years in the federal public service 31 44 24 45
2017 3 to 10 years in the federal public service 48 21 31 109
2017 11 to 20 years in the federal public service 47 21 33 120
2017 More than 20 years in the federal public service 58 19 23 31
2014 Less than 3 years in the federal public service 39 24 36 16
2014 3 to 10 years in the federal public service 44 19 37 149
2014 11 to 20 years in the federal public service 40 21 39 100
2014 More than 20 years in the federal public service 35 32 34 32

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Less than 3 years in the federal public service 0 18 34 3 26 18 33
2020 3 to 10 years in the federal public service 2 22 62 7 8 0 59
2020 11 to 20 years in the federal public service 3 13 71 7 0 8 77
2020 More than 20 years in the federal public service 26 16 35 0 10 12 19
2019 Less than 3 years in the federal public service 0 24 31 5 35 5 40
2019 3 to 10 years in the federal public service 0 21 61 8 0 10 51
2019 11 to 20 years in the federal public service 4 16 69 6 0 6 71
2019 More than 20 years in the federal public service 35 0 61 0 4 0 23
2018 Less than 3 years in the federal public service 0 34 38 9 20 0 21
2018 3 to 10 years in the federal public service 0 17 66 4 2 11 46
2018 11 to 20 years in the federal public service 5 22 65 0 4 4 57
2018 More than 20 years in the federal public service 38 6 51 0 6 0 14
2017 Less than 3 years in the federal public service 0 21 37 14 28 0 14
2017 3 to 10 years in the federal public service 0 15 73 4 2 6 53
2017 11 to 20 years in the federal public service 4 14 72 4 0 7 57
2017 More than 20 years in the federal public service 33 6 50 0 5 5 18
2014 3 to 10 years in the federal public service 0 20 61 14 9999 6 65
2014 11 to 20 years in the federal public service 0 10 78 2 9999 10 40
2014 More than 20 years in the federal public service 27 0 55 9 9999 9 11
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 50 33 7 7 2 0 0 84 9 100
2020 3 to 10 years in the federal public service 49 34 9 6 2 0 0 83 8 186
2020 11 to 20 years in the federal public service 48 44 4 4 0 0 0 92 4 213
2020 More than 20 years in the federal public service 71 23 7 0 0 0 0 93 0 49
2019 Less than 3 years in the federal public service 53 37 7 2 1 0 0 90 3 122
2019 3 to 10 years in the federal public service 53 29 8 6 3 1 1 83 9 138
2019 11 to 20 years in the federal public service 53 37 6 3 1 0 0 90 4 193
2019 More than 20 years in the federal public service 64 23 3 5 2 3 0 89 8 40
2018 Less than 3 years in the federal public service 41 42 5 5 3 2 2 86 8 58
2018 3 to 10 years in the federal public service 44 45 5 4 2 0 0 89 6 100
2018 11 to 20 years in the federal public service 56 35 6 3 0 0 0 91 3 130
2018 More than 20 years in the federal public service 75 16 4 5 0 0 0 91 5 22
2017 Less than 3 years in the federal public service 68 26 0 6 0 0 0 94 6 45
2017 3 to 10 years in the federal public service 38 47 10 5 0 0 0 85 5 109
2017 11 to 20 years in the federal public service 45 40 7 4 4 0 0 84 8 119
2017 More than 20 years in the federal public service 54 32 7 4 4 0 0 86 7 31
2014 Less than 3 years in the federal public service 61 39 0 0 0 0 0 100 0 16
2014 3 to 10 years in the federal public service 39 41 15 3 1 0 0 81 4 148
2014 11 to 20 years in the federal public service 52 33 9 4 2 1 0 85 6 100
2014 More than 20 years in the federal public service 62 29 6 0 3 0 0 91 3 32

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 44 46 4 5 0 1 0 91 5 101
2020 3 to 10 years in the federal public service 33 42 17 6 3 0 0 74 9 188
2020 11 to 20 years in the federal public service 28 41 15 10 5 1 0 70 15 214
2020 More than 20 years in the federal public service 22 51 19 6 0 2 0 75 6 49
2019 Less than 3 years in the federal public service 38 39 17 5 0 1 0 78 5 123
2019 3 to 10 years in the federal public service 32 47 9 7 3 1 1 81 11 138
2019 11 to 20 years in the federal public service 32 43 11 10 3 1 0 76 13 194
2019 More than 20 years in the federal public service 22 48 18 5 2 5 0 74 8 41
2018 Less than 3 years in the federal public service 37 41 6 13 2 0 0 79 15 58
2018 3 to 10 years in the federal public service 23 48 16 11 2 1 0 71 13 102
2018 11 to 20 years in the federal public service 29 45 14 11 1 1 0 74 12 128
2018 More than 20 years in the federal public service 33 41 17 4 0 5 0 78 4 22
2017 Less than 3 years in the federal public service 43 51 5 0 0 0 0 95 0 45
2017 3 to 10 years in the federal public service 30 46 13 9 1 1 0 77 10 108
2017 11 to 20 years in the federal public service 26 47 12 11 3 1 1 75 13 120
2017 More than 20 years in the federal public service 38 39 16 3 3 0 0 77 7 31
2014 Less than 3 years in the federal public service 70 24 0 6 0 0 0 94 6 16
2014 3 to 10 years in the federal public service 29 45 13 8 1 2 1 76 10 149
2014 11 to 20 years in the federal public service 24 43 18 8 4 3 0 69 12 100
2014 More than 20 years in the federal public service 31 43 7 9 10 0 0 74 19 32

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 4 23 34 20 16 1 1 37 28 100
2020 3 to 10 years in the federal public service 17 28 37 13 4 0 1 17 45 187
2020 11 to 20 years in the federal public service 22 40 24 11 3 0 0 14 62 214
2020 More than 20 years in the federal public service 12 39 32 8 8 0 0 16 51 49
2019 Less than 3 years in the federal public service 6 35 29 20 9 1 1 30 41 122
2019 3 to 10 years in the federal public service 15 25 27 24 7 2 0 32 41 138
2019 11 to 20 years in the federal public service 16 30 37 12 4 0 1 16 46 194
2019 More than 20 years in the federal public service 20 24 39 14 0 0 3 14 45 41
2018 Less than 3 years in the federal public service 13 25 32 19 10 0 2 29 39 58
2018 3 to 10 years in the federal public service 15 31 29 19 4 0 2 23 47 101
2018 11 to 20 years in the federal public service 13 37 32 14 3 1 0 17 51 129
2018 More than 20 years in the federal public service 9 30 52 4 5 0 0 9 39 21
2017 Less than 3 years in the federal public service 15 9 33 27 6 0 9 36 27 45
2017 3 to 10 years in the federal public service 12 24 38 16 7 3 2 23 37 108
2017 11 to 20 years in the federal public service 14 33 37 11 3 0 1 15 48 120
2017 More than 20 years in the federal public service 17 17 32 21 4 0 10 27 38 31
2014 Less than 3 years in the federal public service 0 10 30 20 27 14 0 54 12 16
2014 3 to 10 years in the federal public service 11 20 40 20 7 1 1 28 31 148
2014 11 to 20 years in the federal public service 14 21 39 19 6 0 1 25 35 100
2014 More than 20 years in the federal public service 15 19 53 9 3 0 0 12 34 32

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 5 9 20 26 32 5 2 63 15 100
2020 3 to 10 years in the federal public service 10 15 22 32 16 4 1 51 26 187
2020 11 to 20 years in the federal public service 11 20 29 27 10 3 1 38 32 214
2020 More than 20 years in the federal public service 6 22 37 18 16 0 0 34 29 49
2019 Less than 3 years in the federal public service 4 19 23 24 23 5 2 50 25 122
2019 3 to 10 years in the federal public service 12 16 31 23 11 6 2 37 30 138
2019 11 to 20 years in the federal public service 13 23 30 24 7 2 0 32 37 194
2019 More than 20 years in the federal public service 12 12 46 12 15 2 0 28 25 41
2018 Less than 3 years in the federal public service 12 30 20 16 13 6 3 32 46 58
2018 3 to 10 years in the federal public service 23 26 27 11 10 2 1 22 51 101
2018 11 to 20 years in the federal public service 17 34 26 14 6 2 1 21 53 130
2018 More than 20 years in the federal public service 12 58 20 5 5 0 0 11 70 21
2017 Less than 3 years in the federal public service 8 8 19 26 22 2 14 57 20 45
2017 3 to 10 years in the federal public service 14 29 31 13 11 2 1 25 44 109
2017 11 to 20 years in the federal public service 17 32 32 10 6 2 2 17 50 120
2017 More than 20 years in the federal public service 10 17 29 23 7 7 7 34 32 30
2014 Less than 3 years in the federal public service 0 6 5 38 32 14 5 86 7 16
2014 3 to 10 years in the federal public service 9 16 29 24 18 2 3 43 26 148
2014 11 to 20 years in the federal public service 7 21 38 21 10 1 2 32 29 100
2014 More than 20 years in the federal public service 12 9 60 12 6 0 0 18 22 32

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 6 15 31 22 17 6 2 43 23 100
2020 3 to 10 years in the federal public service 9 18 41 18 11 2 1 30 28 187
2020 11 to 20 years in the federal public service 7 25 38 22 6 1 0 28 33 212
2020 More than 20 years in the federal public service 13 18 34 26 8 0 0 34 31 49
2019 Less than 3 years in the federal public service 7 29 26 19 14 2 3 34 39 122
2019 3 to 10 years in the federal public service 11 20 28 26 11 2 1 39 33 138
2019 11 to 20 years in the federal public service 13 18 31 26 11 1 0 37 31 194
2019 More than 20 years in the federal public service 22 15 27 19 14 0 2 34 38 41
2018 Less than 3 years in the federal public service 11 31 37 7 6 7 2 14 46 56
2018 3 to 10 years in the federal public service 15 26 25 24 7 2 1 32 42 101
2018 11 to 20 years in the federal public service 11 19 41 17 10 2 1 27 31 130
2018 More than 20 years in the federal public service 17 4 46 23 9 0 0 32 22 22
2017 Less than 3 years in the federal public service 7 22 27 24 10 0 10 38 32 45
2017 3 to 10 years in the federal public service 13 18 35 23 8 0 3 32 32 108
2017 11 to 20 years in the federal public service 14 26 33 18 6 1 2 25 42 120
2017 More than 20 years in the federal public service 13 27 39 12 6 0 3 19 41 31
2014 Less than 3 years in the federal public service 0 31 33 5 18 14 0 26 36 16
2014 3 to 10 years in the federal public service 18 30 33 13 5 0 1 18 48 148
2014 11 to 20 years in the federal public service 18 26 31 15 10 0 1 25 44 100
2014 More than 20 years in the federal public service 15 41 28 3 9 0 3 13 59 32

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 8 11 32 28 18 0 3 47 20 100
2020 3 to 10 years in the federal public service 21 20 36 15 7 0 0 23 41 188
2020 11 to 20 years in the federal public service 25 36 29 7 2 0 0 9 61 214
2020 More than 20 years in the federal public service 29 25 33 8 4 0 0 12 54 48
2019 Less than 3 years in the federal public service 6 13 33 32 13 2 1 46 20 123
2019 3 to 10 years in the federal public service 17 29 26 17 8 2 1 26 47 137
2019 11 to 20 years in the federal public service 22 32 31 13 2 0 0 15 54 194
2019 More than 20 years in the federal public service 12 35 32 9 12 0 0 22 47 41
2018 Less than 3 years in the federal public service 9 18 42 19 8 2 2 29 28 58
2018 3 to 10 years in the federal public service 17 26 32 16 6 2 1 23 44 100
2018 11 to 20 years in the federal public service 22 31 29 13 4 1 0 17 53 129
2018 More than 20 years in the federal public service 10 38 44 8 0 0 0 8 48 21
2017 Less than 3 years in the federal public service 3 10 30 21 24 0 10 51 15 45
2017 3 to 10 years in the federal public service 8 32 25 23 9 0 3 33 41 105
2017 11 to 20 years in the federal public service 20 33 30 12 4 0 1 16 53 118
2017 More than 20 years in the federal public service 10 33 35 12 7 0 3 20 44 31
2014 Less than 3 years in the federal public service 0 11 20 23 38 9 0 67 12 16
2014 3 to 10 years in the federal public service 6 24 34 27 7 1 1 34 30 145
2014 11 to 20 years in the federal public service 16 22 34 21 6 0 1 27 39 100
2014 More than 20 years in the federal public service 13 9 59 13 3 0 3 17 23 32

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 6 16 15 27 29 2 4 60 24 100
2020 3 to 10 years in the federal public service 16 22 28 22 10 1 1 33 39 188
2020 11 to 20 years in the federal public service 28 29 28 10 5 1 0 15 57 214
2020 More than 20 years in the federal public service 19 33 30 8 10 0 0 18 52 49
2019 Less than 3 years in the federal public service 2 12 29 28 22 2 5 54 15 121
2019 3 to 10 years in the federal public service 16 23 22 22 11 4 3 35 42 138
2019 11 to 20 years in the federal public service 20 26 33 12 7 1 1 19 47 194
2019 More than 20 years in the federal public service 17 24 35 10 10 2 2 21 43 41
2018 Less than 3 years in the federal public service 11 19 25 27 8 3 7 39 33 58
2018 3 to 10 years in the federal public service 25 28 27 13 6 0 1 20 53 101
2018 11 to 20 years in the federal public service 20 32 29 9 5 3 1 15 55 129
2018 More than 20 years in the federal public service 33 21 26 14 6 0 0 19 55 21
2017 Less than 3 years in the federal public service 7 14 24 27 16 2 10 49 24 45
2017 3 to 10 years in the federal public service 14 33 21 19 10 2 2 30 48 108
2017 11 to 20 years in the federal public service 32 19 30 10 3 0 6 14 54 119
2017 More than 20 years in the federal public service 23 15 29 15 7 4 6 25 43 31
2014 Less than 3 years in the federal public service 0 6 14 19 42 14 5 75 7 16
2014 3 to 10 years in the federal public service 12 21 31 23 10 1 2 34 35 147
2014 11 to 20 years in the federal public service 21 19 30 20 7 1 2 28 41 100
2014 More than 20 years in the federal public service 9 50 26 12 3 0 0 15 59 32

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 6 7 17 27 29 9 5 65 15 100
2020 3 to 10 years in the federal public service 10 16 23 31 16 3 1 49 27 188
2020 11 to 20 years in the federal public service 9 18 36 24 8 4 1 34 29 212
2020 More than 20 years in the federal public service 2 10 37 33 12 6 0 47 14 49
2019 Less than 3 years in the federal public service 10 16 23 24 20 4 2 47 28 123
2019 3 to 10 years in the federal public service 14 22 25 23 8 4 4 34 39 138
2019 11 to 20 years in the federal public service 16 23 34 19 4 3 0 24 41 194
2019 More than 20 years in the federal public service 17 23 29 13 5 5 7 21 46 40
2018 Less than 3 years in the federal public service 36 18 18 13 3 6 5 19 61 56
2018 3 to 10 years in the federal public service 33 35 18 8 4 0 2 12 70 101
2018 11 to 20 years in the federal public service 26 31 27 8 3 2 3 12 60 129
2018 More than 20 years in the federal public service 43 34 18 0 5 0 0 5 77 21
2017 Less than 3 years in the federal public service 21 29 12 15 10 2 12 28 58 45
2017 3 to 10 years in the federal public service 27 24 25 11 10 2 1 21 52 107
2017 11 to 20 years in the federal public service 34 28 21 7 3 2 4 11 66 120
2017 More than 20 years in the federal public service 32 36 16 6 4 0 6 11 72 31
2014 Less than 3 years in the federal public service 0 6 0 24 51 14 5 93 7 16
2014 3 to 10 years in the federal public service 6 17 30 29 10 3 6 42 25 147
2014 11 to 20 years in the federal public service 9 23 34 16 15 1 3 32 33 100
2014 More than 20 years in the federal public service 15 19 37 25 3 0 0 28 35 32

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 3 13 26 22 27 5 4 54 17 99
2020 3 to 10 years in the federal public service 8 20 35 23 12 1 1 36 29 187
2020 11 to 20 years in the federal public service 13 21 39 20 5 1 1 25 35 211
2020 More than 20 years in the federal public service 15 12 44 16 12 0 0 29 27 49
2019 Less than 3 years in the federal public service 3 19 29 30 16 1 2 47 23 122
2019 3 to 10 years in the federal public service 12 20 31 22 9 3 3 33 34 138
2019 11 to 20 years in the federal public service 9 19 44 17 9 1 2 27 29 193
2019 More than 20 years in the federal public service 14 23 29 15 7 5 7 25 42 41
2018 Less than 3 years in the federal public service 9 19 38 18 8 6 2 28 31 57
2018 3 to 10 years in the federal public service 12 36 19 25 6 1 1 32 48 101
2018 11 to 20 years in the federal public service 14 28 36 13 5 2 2 19 44 130
2018 More than 20 years in the federal public service 13 19 50 13 5 0 0 19 32 21
2017 Less than 3 years in the federal public service 8 16 22 33 5 3 12 45 29 45
2017 3 to 10 years in the federal public service 9 21 39 20 6 3 2 27 32 108
2017 11 to 20 years in the federal public service 20 27 35 11 5 0 3 16 48 119
2017 More than 20 years in the federal public service 13 13 46 15 3 6 3 20 29 31
2014 Less than 3 years in the federal public service 0 10 26 14 32 19 0 57 12 16
2014 3 to 10 years in the federal public service 13 20 39 18 8 0 2 27 34 148
2014 11 to 20 years in the federal public service 20 18 38 15 8 1 0 23 39 100
2014 More than 20 years in the federal public service 19 22 31 22 3 4 0 26 42 32

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 2 11 29 31 25 0 2 57 13 100
2020 3 to 10 years in the federal public service 5 8 35 29 22 1 1 52 13 188
2020 11 to 20 years in the federal public service 4 8 31 37 19 0 0 56 12 212
2020 More than 20 years in the federal public service 2 13 21 32 28 2 2 63 15 49
2019 Less than 3 years in the federal public service 2 5 20 35 36 0 1 72 8 123
2019 3 to 10 years in the federal public service 5 9 20 35 28 2 1 65 14 137
2019 11 to 20 years in the federal public service 3 5 24 40 27 1 2 68 8 194
2019 More than 20 years in the federal public service 5 12 17 35 29 0 2 65 17 41

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 40 39 6 5 3 5 2 84 9 100
2020 3 to 10 years in the federal public service 22 41 14 16 4 3 1 65 21 188
2020 11 to 20 years in the federal public service 13 41 20 17 7 3 0 55 24 214
2020 More than 20 years in the federal public service 23 29 24 19 4 0 0 53 23 47
2019 Less than 3 years in the federal public service 29 37 18 7 2 5 1 70 10 122
2019 3 to 10 years in the federal public service 19 40 17 18 4 2 0 60 22 138
2019 11 to 20 years in the federal public service 15 39 20 18 7 1 0 55 25 190
2019 More than 20 years in the federal public service 17 26 30 17 5 5 0 45 23 41

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 70 19 4 4 2 1 0 90 6 100
2020 3 to 10 years in the federal public service 60 23 6 6 4 1 1 84 10 187
2020 11 to 20 years in the federal public service 57 28 8 3 2 0 1 86 6 213
2020 More than 20 years in the federal public service 71 14 9 4 2 0 0 85 6 49
2019 Less than 3 years in the federal public service 57 29 9 4 0 2 0 87 4 123
2019 3 to 10 years in the federal public service 57 26 8 6 2 2 0 84 8 138
2019 11 to 20 years in the federal public service 56 27 6 5 5 1 0 83 11 192
2019 More than 20 years in the federal public service 45 30 7 10 7 0 0 75 17 41
2018 Less than 3 years in the federal public service 56 29 5 5 3 2 0 87 8 58
2018 3 to 10 years in the federal public service 48 29 7 9 7 0 0 77 16 100
2018 11 to 20 years in the federal public service 49 25 11 10 3 1 1 75 14 131
2018 More than 20 years in the federal public service 48 28 4 17 4 0 0 76 20 22
2017 Less than 3 years in the federal public service 66 21 3 4 6 0 0 87 10 45
2017 3 to 10 years in the federal public service 48 34 9 7 1 1 0 83 8 109
2017 11 to 20 years in the federal public service 43 38 10 6 2 1 0 82 8 120
2017 More than 20 years in the federal public service 44 40 9 4 4 0 0 84 7 31
2014 Less than 3 years in the federal public service 70 26 5 0 0 0 0 95 0 16
2014 3 to 10 years in the federal public service 40 34 9 10 4 1 2 77 14 148
2014 11 to 20 years in the federal public service 52 23 12 10 4 0 0 75 14 100
2014 More than 20 years in the federal public service 53 29 9 0 9 0 0 81 9 32

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 76 19 3 1 1 0 0 95 2 99
2020 3 to 10 years in the federal public service 67 24 5 2 2 0 1 92 3 186
2020 11 to 20 years in the federal public service 64 28 4 4 0 0 0 92 4 212
2020 More than 20 years in the federal public service 72 21 2 2 2 0 0 93 4 48
2019 Less than 3 years in the federal public service 66 28 2 4 1 0 0 93 5 123
2019 3 to 10 years in the federal public service 69 20 5 3 2 2 0 90 4 138
2019 11 to 20 years in the federal public service 60 27 5 4 3 0 0 88 7 192
2019 More than 20 years in the federal public service 48 32 10 10 0 0 0 80 10 41
2018 Less than 3 years in the federal public service 69 20 3 7 0 0 0 89 7 58
2018 3 to 10 years in the federal public service 50 35 6 5 4 0 0 85 9 100
2018 11 to 20 years in the federal public service 54 31 7 6 2 0 0 85 8 129
2018 More than 20 years in the federal public service 48 40 0 8 4 0 0 88 12 22
2017 Less than 3 years in the federal public service 76 13 2 4 6 0 0 89 10 45
2017 3 to 10 years in the federal public service 48 36 8 5 3 0 0 85 7 109
2017 11 to 20 years in the federal public service 42 43 5 10 0 0 0 85 10 120
2017 More than 20 years in the federal public service 44 48 4 4 0 0 0 93 4 31
2014 Less than 3 years in the federal public service 79 21 0 0 0 0 0 100 0 16
2014 3 to 10 years in the federal public service 46 39 7 5 2 0 1 86 7 149
2014 11 to 20 years in the federal public service 53 29 10 7 1 0 0 82 8 100
2014 More than 20 years in the federal public service 56 29 6 3 6 0 0 84 10 32

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 63 30 4 1 1 1 0 94 2 100
2020 3 to 10 years in the federal public service 60 29 5 4 3 0 0 88 7 186
2020 11 to 20 years in the federal public service 55 35 7 2 0 1 0 91 2 207
2020 More than 20 years in the federal public service 70 19 4 0 7 0 0 89 7 49
2019 Less than 3 years in the federal public service 55 37 4 2 0 1 1 94 2 123
2019 3 to 10 years in the federal public service 59 27 4 4 4 1 1 87 8 138
2019 11 to 20 years in the federal public service 52 34 6 4 3 0 0 87 7 192
2019 More than 20 years in the federal public service 48 27 12 10 0 3 0 78 10 41
2018 Less than 3 years in the federal public service 65 17 5 8 3 2 0 83 12 58
2018 3 to 10 years in the federal public service 44 40 9 4 4 0 0 84 8 101
2018 11 to 20 years in the federal public service 43 40 9 6 2 1 0 84 8 131
2018 More than 20 years in the federal public service 43 30 14 4 9 0 0 73 13 21

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 53 37 4 5 1 0 0 90 6 100
2020 3 to 10 years in the federal public service 42 34 14 7 2 2 0 77 9 188
2020 11 to 20 years in the federal public service 37 41 14 6 0 2 0 79 7 212
2020 More than 20 years in the federal public service 43 40 10 6 0 0 0 83 6 48
2019 Less than 3 years in the federal public service 45 43 9 2 0 2 0 89 2 122
2019 3 to 10 years in the federal public service 37 43 7 7 2 3 0 83 10 138
2019 11 to 20 years in the federal public service 35 39 12 7 4 2 0 76 12 193
2019 More than 20 years in the federal public service 36 32 18 5 5 5 0 72 10 41
2018 Less than 3 years in the federal public service 57 35 5 0 2 2 0 93 2 58
2018 3 to 10 years in the federal public service 33 40 16 6 2 3 0 75 9 102
2018 11 to 20 years in the federal public service 33 45 12 7 2 2 0 79 8 130
2018 More than 20 years in the federal public service 48 39 4 9 0 0 0 87 9 22
2017 Less than 3 years in the federal public service 75 21 0 3 0 0 0 97 3 45
2017 3 to 10 years in the federal public service 42 41 8 5 1 4 0 85 6 108
2017 11 to 20 years in the federal public service 36 40 11 7 3 2 1 79 10 120
2017 More than 20 years in the federal public service 38 45 10 3 0 3 0 86 3 31
2014 Less than 3 years in the federal public service 79 10 6 0 0 5 0 94 0 16
2014 3 to 10 years in the federal public service 49 32 11 3 3 1 1 82 6 149
2014 11 to 20 years in the federal public service 46 30 12 6 3 3 0 78 9 100
2014 More than 20 years in the federal public service 53 26 13 3 6 0 0 78 9 32

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 53 30 10 1 1 5 0 87 2 101
2020 3 to 10 years in the federal public service 42 33 14 3 3 6 0 79 6 188
2020 11 to 20 years in the federal public service 37 40 12 4 0 7 0 83 4 214
2020 More than 20 years in the federal public service 36 45 17 2 0 0 0 81 2 49
2019 Less than 3 years in the federal public service 54 26 12 4 0 3 0 83 4 121
2019 3 to 10 years in the federal public service 38 37 16 5 1 4 0 78 5 136
2019 11 to 20 years in the federal public service 40 34 15 5 3 2 0 76 8 194
2019 More than 20 years in the federal public service 38 38 12 5 2 5 0 79 8 41
2018 Less than 3 years in the federal public service 47 38 5 4 2 5 0 89 6 58
2018 3 to 10 years in the federal public service 33 43 14 3 1 7 0 81 4 101
2018 11 to 20 years in the federal public service 39 41 12 4 1 3 0 83 5 129
2018 More than 20 years in the federal public service 42 25 20 5 0 9 0 73 5 20
2017 Less than 3 years in the federal public service 67 25 5 0 0 3 0 95 0 43
2017 3 to 10 years in the federal public service 46 35 8 1 4 5 1 86 6 109
2017 11 to 20 years in the federal public service 39 33 15 4 2 5 1 77 7 120
2017 More than 20 years in the federal public service 34 40 13 3 0 10 0 82 4 31
2014 Less than 3 years in the federal public service 69 20 0 5 0 5 0 95 5 16
2014 3 to 10 years in the federal public service 50 33 12 0 2 3 1 86 2 149
2014 11 to 20 years in the federal public service 52 29 10 3 4 3 0 83 7 100
2014 More than 20 years in the federal public service 53 19 19 0 3 6 0 77 3 32

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 79 16 2 1 1 0 0 96 2 101
2020 3 to 10 years in the federal public service 60 28 5 6 1 0 0 88 7 185
2020 11 to 20 years in the federal public service 47 43 6 3 1 0 0 90 4 214
2020 More than 20 years in the federal public service 61 29 10 0 0 0 0 90 0 49
2019 Less than 3 years in the federal public service 64 31 3 2 0 1 0 96 2 122
2019 3 to 10 years in the federal public service 55 32 8 4 0 1 0 88 4 138
2019 11 to 20 years in the federal public service 49 39 4 4 3 1 0 88 8 194
2019 More than 20 years in the federal public service 36 49 10 2 3 0 0 85 5 41
2018 Less than 3 years in the federal public service 69 21 8 0 2 0 0 90 2 58
2018 3 to 10 years in the federal public service 40 44 6 7 3 1 0 84 10 102
2018 11 to 20 years in the federal public service 40 43 7 5 3 1 0 84 9 130
2018 More than 20 years in the federal public service 43 40 9 4 4 0 0 83 9 22
2017 Less than 3 years in the federal public service 79 14 5 2 0 0 0 93 2 45
2017 3 to 10 years in the federal public service 49 42 6 1 2 0 0 91 3 109
2017 11 to 20 years in the federal public service 37 38 14 4 5 1 0 77 9 120
2017 More than 20 years in the federal public service 38 55 4 3 0 0 0 93 3 31
2014 Less than 3 years in the federal public service 89 11 0 0 0 0 0 100 0 16
2014 3 to 10 years in the federal public service 55 35 6 2 2 0 0 90 4 149
2014 11 to 20 years in the federal public service 54 31 10 4 2 0 0 84 6 99
2014 More than 20 years in the federal public service 65 13 10 6 6 0 0 78 12 32

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 59 20 6 3 2 6 4 88 6 101
2020 3 to 10 years in the federal public service 52 24 6 4 4 6 4 85 8 188
2020 11 to 20 years in the federal public service 61 22 10 1 1 5 1 88 2 213
2020 More than 20 years in the federal public service 56 16 19 0 5 2 2 76 5 49

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 45 26 12 2 1 12 2 82 4 101
2020 3 to 10 years in the federal public service 34 30 18 6 2 9 1 72 9 186
2020 11 to 20 years in the federal public service 33 34 19 3 0 9 0 74 4 214
2020 More than 20 years in the federal public service 24 41 27 2 0 6 0 69 2 49

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 53 27 8 2 0 3 7 89 2 101
2020 3 to 10 years in the federal public service 46 24 11 7 3 6 3 77 11 184
2020 11 to 20 years in the federal public service 41 34 9 6 4 5 2 81 10 213
2020 More than 20 years in the federal public service 41 27 18 8 0 4 2 73 9 48

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 48 17 10 5 3 10 7 78 10 101
2020 3 to 10 years in the federal public service 37 28 14 4 4 8 5 76 9 187
2020 11 to 20 years in the federal public service 31 34 15 4 3 7 6 75 8 213
2020 More than 20 years in the federal public service 46 30 11 4 2 0 6 82 7 49
2019 Less than 3 years in the federal public service 40 28 11 4 2 6 7 79 7 123
2019 3 to 10 years in the federal public service 36 27 13 7 4 7 5 72 13 138
2019 11 to 20 years in the federal public service 33 32 16 6 5 4 4 71 12 193
2019 More than 20 years in the federal public service 34 25 12 12 7 5 5 65 22 41
2018 Less than 3 years in the federal public service 33 24 15 7 2 8 11 71 11 58
2018 3 to 10 years in the federal public service 24 33 14 11 8 6 4 64 20 101
2018 11 to 20 years in the federal public service 22 36 15 11 5 4 7 66 17 131
2018 More than 20 years in the federal public service 35 30 12 9 0 15 0 76 10 22
2017 Less than 3 years in the federal public service 47 14 10 7 8 6 7 71 17 44
2017 3 to 10 years in the federal public service 31 20 11 11 5 11 10 65 21 109
2017 11 to 20 years in the federal public service 28 33 19 9 4 3 4 65 14 120
2017 More than 20 years in the federal public service 25 35 23 4 4 3 7 67 8 31
2014 Less than 3 years in the federal public service 65 21 0 0 0 5 10 100 0 16
2014 3 to 10 years in the federal public service 33 27 14 14 4 4 5 65 19 148
2014 11 to 20 years in the federal public service 39 26 12 11 5 2 5 70 17 100
2014 More than 20 years in the federal public service 34 28 16 0 12 7 3 69 14 32

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 44 25 11 7 4 7 2 76 12 101
2020 3 to 10 years in the federal public service 32 32 16 8 6 3 3 68 15 187
2020 11 to 20 years in the federal public service 32 36 15 8 5 2 2 72 13 214
2020 More than 20 years in the federal public service 32 32 19 13 4 0 0 64 17 49
2019 Less than 3 years in the federal public service 32 35 12 9 6 5 2 71 16 123
2019 3 to 10 years in the federal public service 33 34 14 10 4 4 2 71 14 138
2019 11 to 20 years in the federal public service 36 31 16 11 3 3 1 69 15 193
2019 More than 20 years in the federal public service 41 35 10 7 3 3 2 79 11 41
2018 Less than 3 years in the federal public service 36 31 8 17 5 2 0 68 23 58
2018 3 to 10 years in the federal public service 15 47 12 15 6 2 2 65 22 102
2018 11 to 20 years in the federal public service 29 27 13 21 5 4 1 59 27 130
2018 More than 20 years in the federal public service 39 28 0 24 4 4 0 71 29 22
2017 Less than 3 years in the federal public service 52 25 7 9 2 2 4 81 12 45
2017 3 to 10 years in the federal public service 27 35 10 17 5 4 1 66 24 109
2017 11 to 20 years in the federal public service 25 31 14 17 9 2 2 59 27 120
2017 More than 20 years in the federal public service 35 42 10 10 0 0 3 79 10 31
2014 Less than 3 years in the federal public service 61 28 5 6 0 0 0 89 6 16
2014 3 to 10 years in the federal public service 30 40 12 8 5 2 2 74 14 149
2014 11 to 20 years in the federal public service 42 34 7 5 7 6 0 80 13 100
2014 More than 20 years in the federal public service 43 38 13 0 6 0 0 81 6 32

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 51 34 11 2 1 1 0 86 3 101
2020 3 to 10 years in the federal public service 34 38 20 3 3 2 0 73 6 188
2020 11 to 20 years in the federal public service 28 37 24 7 2 2 0 66 9 210
2020 More than 20 years in the federal public service 34 29 20 15 2 0 0 62 17 49
2019 Less than 3 years in the federal public service 42 32 17 7 0 2 0 75 7 122
2019 3 to 10 years in the federal public service 30 36 23 5 2 4 0 68 8 137
2019 11 to 20 years in the federal public service 30 36 21 7 3 2 0 68 10 193
2019 More than 20 years in the federal public service 24 37 23 7 7 0 2 62 15 41
2018 Less than 3 years in the federal public service 31 36 25 6 2 0 0 66 9 56
2018 3 to 10 years in the federal public service 21 37 24 11 4 3 0 60 15 102
2018 11 to 20 years in the federal public service 20 39 27 10 1 2 0 60 12 127
2018 More than 20 years in the federal public service 43 23 14 15 4 0 0 66 20 21

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 42 21 12 6 2 14 3 76 10 101
2020 3 to 10 years in the federal public service 23 22 18 9 7 18 2 57 20 188
2020 11 to 20 years in the federal public service 12 28 17 10 10 19 3 52 26 214
2020 More than 20 years in the federal public service 17 16 30 16 6 8 6 39 26 49
2019 Less than 3 years in the federal public service 35 21 16 10 2 12 3 67 14 123
2019 3 to 10 years in the federal public service 18 27 17 11 8 17 2 55 24 138
2019 11 to 20 years in the federal public service 18 22 18 10 13 12 8 50 28 193
2019 More than 20 years in the federal public service 17 17 17 16 19 5 9 40 40 41
2018 Less than 3 years in the federal public service 19 27 16 12 2 17 7 61 18 57
2018 3 to 10 years in the federal public service 15 24 21 14 12 10 4 45 30 102
2018 11 to 20 years in the federal public service 11 20 26 15 16 11 2 35 35 130
2018 More than 20 years in the federal public service 28 14 4 25 12 17 0 51 45 22
2017 Less than 3 years in the federal public service 34 24 10 2 9 15 6 73 14 45
2017 3 to 10 years in the federal public service 14 16 16 18 12 16 7 39 40 109
2017 11 to 20 years in the federal public service 12 13 26 9 19 15 6 32 36 120
2017 More than 20 years in the federal public service 13 28 9 20 10 13 6 52 37 31
2014 Less than 3 years in the federal public service 52 14 15 0 0 14 5 82 0 16
2014 3 to 10 years in the federal public service 8 22 15 21 14 16 4 38 43 149
2014 11 to 20 years in the federal public service 12 17 20 13 16 19 3 37 38 100
2014 More than 20 years in the federal public service 16 28 9 18 13 9 6 52 37 32

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 59 34 1 4 2 0 0 93 6 101
2020 3 to 10 years in the federal public service 56 34 2 7 1 0 0 90 8 187
2020 11 to 20 years in the federal public service 55 36 3 4 2 0 0 91 6 212
2020 More than 20 years in the federal public service 60 31 2 2 5 0 0 91 7 49

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 50 30 9 7 3 0 0 80 10 100
2020 3 to 10 years in the federal public service 44 39 8 9 1 0 0 83 10 188
2020 11 to 20 years in the federal public service 35 47 5 9 3 0 0 83 12 214
2020 More than 20 years in the federal public service 44 36 10 4 2 0 2 83 7 49
2019 Less than 3 years in the federal public service 50 34 5 11 0 0 0 84 11 121
2019 3 to 10 years in the federal public service 42 30 3 14 10 1 1 73 24 138
2019 11 to 20 years in the federal public service 37 34 6 15 8 0 0 71 23 192
2019 More than 20 years in the federal public service 36 27 10 15 13 0 0 63 28 41
2017 Less than 3 years in the federal public service 72 20 4 3 0 0 0 92 3 45
2017 3 to 10 years in the federal public service 49 36 4 8 3 0 0 85 11 109
2017 11 to 20 years in the federal public service 39 29 11 14 7 0 0 68 21 119
2017 More than 20 years in the federal public service 41 42 3 7 7 0 0 83 14 31
2014 Less than 3 years in the federal public service 95 5 0 0 0 0 0 100 0 16
2014 3 to 10 years in the federal public service 55 31 6 6 3 0 0 85 8 148
2014 11 to 20 years in the federal public service 49 30 10 7 3 1 0 80 10 100
2014 More than 20 years in the federal public service 58 17 3 13 10 0 0 74 23 31

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 57 32 9 0 1 0 1 90 1 101
2020 3 to 10 years in the federal public service 56 30 9 4 0 0 0 87 4 184
2020 11 to 20 years in the federal public service 52 34 6 5 2 0 1 87 7 214
2020 More than 20 years in the federal public service 58 29 9 0 2 2 0 89 3 46
2019 Less than 3 years in the federal public service 55 36 5 3 0 0 1 92 3 123
2019 3 to 10 years in the federal public service 54 24 12 6 2 1 1 80 8 137
2019 11 to 20 years in the federal public service 58 32 4 5 1 0 0 90 6 194
2019 More than 20 years in the federal public service 43 37 12 7 0 0 0 80 7 41
2017 Less than 3 years in the federal public service 70 22 3 5 0 0 0 92 5 44
2017 3 to 10 years in the federal public service 50 34 8 7 0 0 1 85 7 109
2017 11 to 20 years in the federal public service 47 37 10 3 2 0 1 85 5 119
2017 More than 20 years in the federal public service 53 36 7 0 3 0 0 90 3 31
2014 Less than 3 years in the federal public service 90 5 5 0 0 0 0 95 0 16
2014 3 to 10 years in the federal public service 51 37 8 3 1 0 0 88 4 148
2014 11 to 20 years in the federal public service 50 35 5 6 2 1 1 87 8 100
2014 More than 20 years in the federal public service 53 29 6 10 3 0 0 81 13 32

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 92 5 1 0 1 1 0 98 1 99
2020 3 to 10 years in the federal public service 81 13 2 2 1 1 1 95 3 188
2020 11 to 20 years in the federal public service 73 20 1 4 0 2 0 95 4 212
2020 More than 20 years in the federal public service 81 14 2 2 0 0 0 96 2 49
2017 Less than 3 years in the federal public service 89 11 0 0 0 0 0 100 0 45
2017 3 to 10 years in the federal public service 81 14 2 3 0 1 0 96 3 109
2017 11 to 20 years in the federal public service 67 22 6 3 0 0 2 91 3 119
2017 More than 20 years in the federal public service 70 23 7 0 0 0 0 93 0 31
2014 Less than 3 years in the federal public service 95 5 0 0 0 0 0 100 0 16
2014 3 to 10 years in the federal public service 75 16 5 2 2 0 0 91 4 148
2014 11 to 20 years in the federal public service 67 23 7 1 1 1 1 91 2 100
2014 More than 20 years in the federal public service 65 25 6 3 0 0 0 91 3 32

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 43 35 15 3 0 4 0 81 3 101
2020 3 to 10 years in the federal public service 43 35 14 2 2 3 1 81 4 188
2020 11 to 20 years in the federal public service 42 29 16 9 3 0 0 72 12 214
2020 More than 20 years in the federal public service 40 37 19 2 2 0 0 77 4 49
2019 Less than 3 years in the federal public service 48 28 15 7 1 2 0 77 8 123
2019 3 to 10 years in the federal public service 53 25 11 3 2 6 1 83 5 137
2019 11 to 20 years in the federal public service 48 31 15 4 1 2 0 80 5 194
2019 More than 20 years in the federal public service 43 39 8 0 0 10 0 91 0 41

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 7 93 187
2020 11 to 20 years in the federal public service 9 91 214
2019 Less than 3 years in the federal public service 8 92 123
2019 3 to 10 years in the federal public service 10 90 138
2019 11 to 20 years in the federal public service 13 87 194
2019 More than 20 years in the federal public service 18 82 40
2018 Less than 3 years in the federal public service 12 88 58
2018 3 to 10 years in the federal public service 14 86 102
2018 11 to 20 years in the federal public service 12 88 131
2018 More than 20 years in the federal public service 22 78 22

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 55 45 13
2019 11 to 20 years in the federal public service 47 53 24
2018 3 to 10 years in the federal public service 33 67 15
2018 11 to 20 years in the federal public service 39 61 16

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 74 26 19
2019 3 to 10 years in the federal public service 53 47 13
2019 11 to 20 years in the federal public service 75 25 24
2018 11 to 20 years in the federal public service 62 38 16

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 12
2019 3 to 10 years in the federal public service 0 100 13
2018 3 to 10 years in the federal public service 0 100 15

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 12
2020 11 to 20 years in the federal public service 0 100 19
2019 3 to 10 years in the federal public service 0 100 13
2019 11 to 20 years in the federal public service 0 100 24
2018 3 to 10 years in the federal public service 0 100 15
2018 11 to 20 years in the federal public service 0 100 16

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in the federal public service 0 100 10
2019 3 to 10 years in the federal public service 0 100 13
2018 3 to 10 years in the federal public service 0 100 15

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 19
2019 Less than 3 years in the federal public service 0 100 10
2019 3 to 10 years in the federal public service 0 100 13
2018 3 to 10 years in the federal public service 0 100 15
2018 11 to 20 years in the federal public service 0 100 16

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 12
2020 11 to 20 years in the federal public service 0 100 19
2019 3 to 10 years in the federal public service 0 100 13
2019 11 to 20 years in the federal public service 0 100 24
2018 11 to 20 years in the federal public service 0 100 16

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 51 49 12
2020 11 to 20 years in the federal public service 58 42 19
2019 11 to 20 years in the federal public service 34 66 24
2018 11 to 20 years in the federal public service 46 54 16

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 57 43 12
2020 11 to 20 years in the federal public service 42 58 19
2019 3 to 10 years in the federal public service 47 53 13
2019 11 to 20 years in the federal public service 33 67 24
2018 3 to 10 years in the federal public service 54 46 15
2018 11 to 20 years in the federal public service 37 63 16

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 46 54 19
2019 3 to 10 years in the federal public service 53 47 13
2019 11 to 20 years in the federal public service 42 58 24
2018 3 to 10 years in the federal public service 67 33 15
2018 11 to 20 years in the federal public service 53 47 16

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 50 50 12
2019 Less than 3 years in the federal public service 50 50 10
2019 11 to 20 years in the federal public service 46 54 24
2018 3 to 10 years in the federal public service 61 39 15
2018 11 to 20 years in the federal public service 62 38 16

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 27 73 19
2019 11 to 20 years in the federal public service 34 66 24
2018 11 to 20 years in the federal public service 46 54 16

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 41 59 12
2020 11 to 20 years in the federal public service 27 73 19
2019 3 to 10 years in the federal public service 46 54 13
2019 11 to 20 years in the federal public service 42 58 24
2018 3 to 10 years in the federal public service 41 59 15
2018 11 to 20 years in the federal public service 70 30 16

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 30 70 24
2018 3 to 10 years in the federal public service 40 60 15
2018 11 to 20 years in the federal public service 45 55 16

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 12
2020 11 to 20 years in the federal public service 0 100 19
2019 3 to 10 years in the federal public service 0 100 13
2019 11 to 20 years in the federal public service 0 100 24
2018 3 to 10 years in the federal public service 0 100 15
2018 11 to 20 years in the federal public service 0 100 16

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 0 100 15
2018 11 to 20 years in the federal public service 0 100 16

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 0 100 16

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 57 43 12
2020 11 to 20 years in the federal public service 42 58 19
2019 11 to 20 years in the federal public service 46 54 24
2018 3 to 10 years in the federal public service 41 59 15
2018 11 to 20 years in the federal public service 46 54 16

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in the federal public service 0 100 10
2019 11 to 20 years in the federal public service 30 70 24

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 12

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 50 50 12
2020 11 to 20 years in the federal public service 69 31 19
2019 3 to 10 years in the federal public service 40 60 13
2019 11 to 20 years in the federal public service 57 43 23
2018 11 to 20 years in the federal public service 53 47 16

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 26 74 19
2019 11 to 20 years in the federal public service 35 65 23

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 19
2019 11 to 20 years in the federal public service 22 78 23

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in the federal public service 0 100 10
2018 3 to 10 years in the federal public service 0 100 15

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in the federal public service 0 100 10
2019 3 to 10 years in the federal public service 0 100 13
2018 3 to 10 years in the federal public service 0 100 15
2018 11 to 20 years in the federal public service 0 100 16

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 21 79 23

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 53 47 13
2019 11 to 20 years in the federal public service 26 74 23
2018 3 to 10 years in the federal public service 53 47 15

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 13
2018 11 to 20 years in the federal public service 29 71 16

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 13
2018 11 to 20 years in the federal public service 0 100 16

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 13
2018 3 to 10 years in the federal public service 0 100 15

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 0 100 15

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 38 62 13
2018 3 to 10 years in the federal public service 39 61 15

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in the federal public service 0 100 10

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 39 61 13
2018 3 to 10 years in the federal public service 54 46 15

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 61 39 13
2018 3 to 10 years in the federal public service 61 39 15

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 13
2018 11 to 20 years in the federal public service 0 100 16

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 45 55 16

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 13
2018 3 to 10 years in the federal public service 0 100 15

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in the federal public service 0 100 10

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 21 8 8 3 1 42 16 71 10 101
2020 3 to 10 years in the federal public service 20 11 14 3 2 40 11 63 10 187
2020 11 to 20 years in the federal public service 15 14 17 3 3 38 10 55 13 214
2020 More than 20 years in the federal public service 20 17 22 0 2 31 8 61 3 48
2019 Less than 3 years in the federal public service 19 4 16 3 2 38 18 53 11 123
2019 3 to 10 years in the federal public service 18 13 18 6 4 28 13 53 16 138
2019 11 to 20 years in the federal public service 14 14 23 5 4 31 10 47 14 193
2019 More than 20 years in the federal public service 11 12 24 7 5 28 12 39 21 41
2018 Less than 3 years in the federal public service 21 10 20 4 2 36 6 55 10 58
2018 3 to 10 years in the federal public service 11 9 22 5 4 42 6 40 18 102
2018 11 to 20 years in the federal public service 12 13 27 5 2 34 7 42 12 130
2018 More than 20 years in the federal public service 19 17 15 5 4 30 10 60 16 22
2017 Less than 3 years in the federal public service 22 14 13 4 2 32 14 67 10 45
2017 3 to 10 years in the federal public service 15 9 15 7 7 36 10 45 27 109
2017 11 to 20 years in the federal public service 9 10 21 10 6 38 7 34 28 120
2017 More than 20 years in the federal public service 16 20 20 4 3 25 12 56 11 31
2014 Less than 3 years in the federal public service 33 20 6 0 0 23 19 90 0 16
2014 3 to 10 years in the federal public service 10 11 13 8 6 38 13 45 28 149
2014 11 to 20 years in the federal public service 22 9 20 6 4 38 2 51 16 100
2014 More than 20 years in the federal public service 25 12 15 0 6 29 12 63 11 32

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 42 19 7 4 2 25 1 82 8 101
2020 3 to 10 years in the federal public service 31 28 15 4 2 20 1 74 7 188
2020 11 to 20 years in the federal public service 27 29 20 3 3 17 2 68 8 214
2020 More than 20 years in the federal public service 38 33 15 0 0 12 2 83 0 49
2019 Less than 3 years in the federal public service 39 22 15 4 0 20 1 76 5 123
2019 3 to 10 years in the federal public service 34 26 17 6 1 14 3 71 9 138
2019 11 to 20 years in the federal public service 28 34 18 3 2 13 2 73 6 194
2019 More than 20 years in the federal public service 28 22 22 5 0 20 2 64 7 41
2018 Less than 3 years in the federal public service 37 24 21 4 4 10 0 68 8 57
2018 3 to 10 years in the federal public service 18 27 26 7 4 17 1 56 13 102
2018 11 to 20 years in the federal public service 19 41 23 2 3 10 1 68 5 130
2018 More than 20 years in the federal public service 33 28 22 5 4 9 0 66 10 22
2017 Less than 3 years in the federal public service 29 24 16 5 2 15 10 70 9 45
2017 3 to 10 years in the federal public service 25 26 19 5 6 19 0 62 14 109
2017 11 to 20 years in the federal public service 17 26 23 9 3 21 1 55 16 119
2017 More than 20 years in the federal public service 25 34 20 7 3 10 0 66 12 31
2014 Less than 3 years in the federal public service 52 19 5 6 0 5 14 87 7 16
2014 3 to 10 years in the federal public service 18 26 24 3 6 21 2 57 12 148
2014 11 to 20 years in the federal public service 25 25 18 8 3 21 1 64 14 100
2014 More than 20 years in the federal public service 34 23 15 3 3 22 0 72 8 32

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 4 96 187
2020 11 to 20 years in the federal public service 5 95 214
2019 3 to 10 years in the federal public service 4 96 138
2019 11 to 20 years in the federal public service 8 92 193
2018 3 to 10 years in the federal public service 6 94 101
2018 11 to 20 years in the federal public service 5 95 130

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 47 53 15

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10
2019 11 to 20 years in the federal public service 0 100 15

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10
2019 11 to 20 years in the federal public service 0 100 15

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 15

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10
2019 11 to 20 years in the federal public service 0 100 15

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10
2019 11 to 20 years in the federal public service 0 100 15

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 50 50 10
2019 11 to 20 years in the federal public service 36 64 14

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10
2019 11 to 20 years in the federal public service 0 100 14

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 50 50 10
2019 11 to 20 years in the federal public service 36 64 14

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 19 6 13 2 1 44 15 61 7 101
2020 3 to 10 years in the federal public service 21 10 10 5 2 44 9 65 14 186
2020 11 to 20 years in the federal public service 16 13 18 2 0 39 11 59 5 213
2020 More than 20 years in the federal public service 16 22 13 2 2 37 8 69 7 49
2019 Less than 3 years in the federal public service 19 9 18 0 2 36 16 59 4 122
2019 3 to 10 years in the federal public service 19 13 18 2 2 36 11 59 7 138
2019 11 to 20 years in the federal public service 15 12 23 3 2 37 8 51 8 192
2019 More than 20 years in the federal public service 19 14 20 0 3 33 12 60 5 41
2018 Less than 3 years in the federal public service 23 9 16 4 4 38 6 57 14 58
2018 3 to 10 years in the federal public service 14 9 23 1 3 46 5 46 7 102
2018 11 to 20 years in the federal public service 11 15 25 1 1 42 5 50 3 128
2018 More than 20 years in the federal public service 15 13 27 0 5 30 10 46 8 22
2017 Less than 3 years in the federal public service 27 10 9 0 0 41 14 81 0 44
2017 3 to 10 years in the federal public service 11 10 16 1 0 54 7 56 2 108
2017 11 to 20 years in the federal public service 12 8 23 3 2 44 8 41 10 120
2017 More than 20 years in the federal public service 16 10 17 3 4 35 15 52 14 31
2014 Less than 3 years in the federal public service 32 19 15 0 0 10 23 78 0 16
2014 3 to 10 years in the federal public service 11 11 16 3 2 45 12 51 13 149
2014 11 to 20 years in the federal public service 17 14 12 4 2 45 6 63 12 100
2014 More than 20 years in the federal public service 19 9 19 0 3 38 12 56 6 32

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 44 18 11 3 1 21 2 80 5 101
2020 3 to 10 years in the federal public service 33 24 14 5 2 19 2 73 10 187
2020 11 to 20 years in the federal public service 27 30 22 1 0 17 1 70 2 213
2020 More than 20 years in the federal public service 34 39 17 2 0 6 2 79 2 49
2019 Less than 3 years in the federal public service 42 23 12 2 1 18 2 81 3 122
2019 3 to 10 years in the federal public service 32 25 16 1 1 21 4 76 3 138
2019 11 to 20 years in the federal public service 31 29 17 4 1 15 3 73 6 194
2019 More than 20 years in the federal public service 30 25 17 0 3 20 5 73 3 41
2018 Less than 3 years in the federal public service 30 34 15 4 2 12 3 76 7 57
2018 3 to 10 years in the federal public service 24 24 22 1 5 23 1 63 8 102
2018 11 to 20 years in the federal public service 26 35 23 1 1 13 1 71 2 128
2018 More than 20 years in the federal public service 34 18 31 5 0 12 0 59 6 22
2017 Less than 3 years in the federal public service 44 17 13 0 0 20 6 82 0 45
2017 3 to 10 years in the federal public service 27 35 13 3 2 21 0 77 6 109
2017 11 to 20 years in the federal public service 21 31 23 3 2 17 3 66 5 120
2017 More than 20 years in the federal public service 41 32 9 3 0 10 3 86 4 31
2014 Less than 3 years in the federal public service 42 14 20 0 0 15 9 74 0 16
2014 3 to 10 years in the federal public service 26 29 14 4 3 22 2 72 9 149
2014 11 to 20 years in the federal public service 30 26 14 8 3 20 0 70 13 100
2014 More than 20 years in the federal public service 43 16 16 3 3 19 0 73 8 32

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 11 89 100
2020 3 to 10 years in the federal public service 7 93 183
2020 11 to 20 years in the federal public service 6 94 211
2020 More than 20 years in the federal public service 4 96 49

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 13 87 100
2020 3 to 10 years in the federal public service 10 90 183
2020 11 to 20 years in the federal public service 12 88 213
2020 More than 20 years in the federal public service 18 82 49
2019 Less than 3 years in the federal public service 8 92 123
2019 3 to 10 years in the federal public service 11 89 136
2019 11 to 20 years in the federal public service 17 83 194
2019 More than 20 years in the federal public service 12 88 41
2017 3 to 10 years in the federal public service 11 89 109
2017 11 to 20 years in the federal public service 23 77 120
2017 More than 20 years in the federal public service 20 80 31
2014 Less than 3 years in the federal public service 0 100 16
2014 3 to 10 years in the federal public service 16 84 149
2014 11 to 20 years in the federal public service 11 89 100
2014 More than 20 years in the federal public service 15 85 32

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 60 40 18
2020 11 to 20 years in the federal public service 52 48 25

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 67 33 18
2020 11 to 20 years in the federal public service 88 12 25
2019 3 to 10 years in the federal public service 74 26 15
2019 11 to 20 years in the federal public service 87 13 33
2017 3 to 10 years in the federal public service 92 8 12
2017 11 to 20 years in the federal public service 74 26 28
2014 3 to 10 years in the federal public service 74 26 22
2014 11 to 20 years in the federal public service 91 9 11

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in the federal public service 40 34 0 26 0 0 0 74 26 12
2020 11 to 20 years in the federal public service 46 27 5 13 10 0 0 73 23 22
2019 3 to 10 years in the federal public service 10 40 31 10 9 0 0 50 19 10
2019 11 to 20 years in the federal public service 51 28 0 22 0 0 0 78 22 29
2017 3 to 10 years in the federal public service 64 36 0 0 0 0 0 100 0 11
2017 11 to 20 years in the federal public service 47 38 0 15 0 0 0 85 15 21
2014 3 to 10 years in the federal public service 45 42 6 7 0 0 0 88 7 16
2014 11 to 20 years in the federal public service 60 30 10 0 0 0 0 90 0 10

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 57 24 6 2 1 2 8 90 3 101
2020 3 to 10 years in the federal public service 53 31 4 2 3 3 3 90 6 186
2020 11 to 20 years in the federal public service 49 37 7 2 0 2 3 91 2 212
2020 More than 20 years in the federal public service 47 41 0 6 0 4 2 93 7 49
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 47 29 12 4 1 5 1 82 5 100
2020 3 to 10 years in the federal public service 33 31 15 10 9 2 1 65 19 188
2020 11 to 20 years in the federal public service 27 34 20 13 6 1 0 62 18 214
2020 More than 20 years in the federal public service 35 39 12 6 6 2 0 75 12 48

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 41 42 13 1 0 2 1 85 1 101
2020 3 to 10 years in the federal public service 46 36 10 7 0 0 1 83 8 188
2020 11 to 20 years in the federal public service 47 37 9 5 1 0 0 85 6 213
2020 More than 20 years in the federal public service 42 43 13 2 0 0 0 85 2 48

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 40 40 10 6 1 3 0 82 7 101
2020 3 to 10 years in the federal public service 44 33 14 6 2 0 1 78 8 187
2020 11 to 20 years in the federal public service 47 34 12 4 2 1 0 82 6 213
2020 More than 20 years in the federal public service 45 44 9 2 0 0 0 89 2 46

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 42 36 15 2 2 1 2 80 4 99
2020 3 to 10 years in the federal public service 37 36 20 4 1 0 3 75 5 187
2020 11 to 20 years in the federal public service 39 37 17 2 1 1 2 79 3 213
2020 More than 20 years in the federal public service 42 31 19 6 2 0 0 73 8 49

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 59 29 7 3 0 1 1 90 3 99
2020 3 to 10 years in the federal public service 53 28 12 4 0 0 3 83 5 188
2020 11 to 20 years in the federal public service 56 28 11 2 0 1 2 86 2 212
2020 More than 20 years in the federal public service 53 28 19 0 0 0 0 81 0 48

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 69 18 3 0 0 9 1 97 0 101
2020 3 to 10 years in the federal public service 75 15 5 0 0 3 2 94 0 188
2020 11 to 20 years in the federal public service 69 18 7 1 0 4 0 91 1 214
2020 More than 20 years in the federal public service 70 25 4 0 0 0 0 96 0 49

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 48 33 9 3 0 5 2 87 3 100
2020 3 to 10 years in the federal public service 51 33 10 4 1 1 1 85 5 187
2020 11 to 20 years in the federal public service 54 35 7 2 0 1 0 90 2 214
2020 More than 20 years in the federal public service 69 23 6 2 0 0 0 92 2 49

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 56 29 5 5 4 2 0 86 9 101
2020 3 to 10 years in the federal public service 56 26 7 6 3 0 2 84 9 188
2020 11 to 20 years in the federal public service 50 36 6 5 2 0 0 87 7 214
2020 More than 20 years in the federal public service 56 27 10 4 2 0 0 83 6 49

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 63 21 6 4 1 4 1 88 5 101
2020 3 to 10 years in the federal public service 62 25 9 2 2 0 1 88 4 187
2020 11 to 20 years in the federal public service 57 31 5 3 1 1 0 90 5 214
2020 More than 20 years in the federal public service 69 21 8 2 0 0 0 90 2 49

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 100 0 31
2020 11 to 20 years in the federal public service 99 1 108

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in the federal public service 35 35 17 13 0 0 0 70 13 31
2020 11 to 20 years in the federal public service 24 33 22 14 7 0 0 57 21 107

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 46 36 11 3 1 3 0 84 4 101
2020 3 to 10 years in the federal public service 38 40 10 7 3 2 0 79 11 188
2020 11 to 20 years in the federal public service 35 47 12 3 1 1 0 83 5 213
2020 More than 20 years in the federal public service 47 45 6 2 0 0 0 92 2 49
2019 Less than 3 years in the federal public service 38 38 13 6 2 3 1 79 8 122
2019 3 to 10 years in the federal public service 37 35 16 7 2 2 1 74 9 138
2019 11 to 20 years in the federal public service 35 48 11 3 1 2 0 85 4 194
2019 More than 20 years in the federal public service 33 39 15 8 3 3 0 74 10 41
2018 Less than 3 years in the federal public service 42 27 20 2 5 5 0 72 7 58
2018 3 to 10 years in the federal public service 24 39 20 13 5 0 0 63 17 102
2018 11 to 20 years in the federal public service 24 50 12 7 1 5 1 79 8 130
2018 More than 20 years in the federal public service 32 46 0 13 9 0 0 78 22 22
2017 Less than 3 years in the federal public service 41 22 12 5 6 14 0 73 13 45
2017 3 to 10 years in the federal public service 21 39 19 12 3 7 0 64 16 109
2017 11 to 20 years in the federal public service 24 45 16 6 6 4 0 71 12 120
2017 More than 20 years in the federal public service 29 43 14 3 4 4 3 78 7 30

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 49 22 11 9 5 3 1 74 14 101
2020 3 to 10 years in the federal public service 44 29 8 11 5 2 0 75 17 187
2020 11 to 20 years in the federal public service 35 39 11 9 5 0 0 74 14 210
2020 More than 20 years in the federal public service 41 34 10 10 5 0 0 75 15 49

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 57 24 12 2 2 2 1 83 4 101
2020 3 to 10 years in the federal public service 57 26 11 3 2 1 1 83 5 187
2020 11 to 20 years in the federal public service 45 37 13 3 2 0 0 83 5 213
2020 More than 20 years in the federal public service 46 41 4 9 0 0 0 87 9 49

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 48 31 12 5 1 3 0 81 6 101
2020 3 to 10 years in the federal public service 31 32 17 14 4 3 0 64 19 188
2020 11 to 20 years in the federal public service 24 35 19 12 6 3 0 61 19 214
2020 More than 20 years in the federal public service 26 45 17 8 4 0 0 71 12 49
2019 Less than 3 years in the federal public service 33 39 13 8 3 3 1 76 10 123
2019 3 to 10 years in the federal public service 32 34 16 9 7 2 1 67 16 138
2019 11 to 20 years in the federal public service 23 34 20 14 7 2 0 58 21 193
2019 More than 20 years in the federal public service 22 38 10 23 5 3 0 61 28 41
2018 Less than 3 years in the federal public service 39 32 22 2 5 0 0 71 7 57
2018 3 to 10 years in the federal public service 16 32 20 21 9 1 0 49 31 102
2018 11 to 20 years in the federal public service 17 32 17 24 6 3 0 51 31 130
2018 More than 20 years in the federal public service 38 34 5 4 19 0 0 72 23 22
2017 Less than 3 years in the federal public service 32 39 9 11 3 5 0 75 15 45
2017 3 to 10 years in the federal public service 13 41 17 16 10 3 0 56 26 108
2017 11 to 20 years in the federal public service 13 30 18 19 20 0 0 43 39 120
2017 More than 20 years in the federal public service 13 45 29 7 7 0 0 58 13 31

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in the federal public service 25 56 3 13 0 0 3 83 13 31
2020 11 to 20 years in the federal public service 27 47 13 10 3 0 0 74 13 108
2019 11 to 20 years in the federal public service 24 47 11 9 3 3 3 76 13 102
2019 More than 20 years in the federal public service 37 58 0 5 0 0 0 95 5 21

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 53 19 11 8 5 0 4 75 13 101
2020 3 to 10 years in the federal public service 44 23 12 8 11 0 2 68 19 188
2020 11 to 20 years in the federal public service 36 25 15 10 12 0 1 63 23 214
2020 More than 20 years in the federal public service 35 27 13 11 15 0 0 62 25 48

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 50 26 15 2 4 1 1 78 6 100
2020 3 to 10 years in the federal public service 29 28 21 8 11 0 2 59 19 187
2020 11 to 20 years in the federal public service 34 28 20 9 8 0 1 63 18 214
2020 More than 20 years in the federal public service 38 20 23 6 12 0 0 59 19 49
2019 Less than 3 years in the federal public service 44 29 12 5 7 0 2 75 13 123
2019 3 to 10 years in the federal public service 17 29 19 10 23 1 1 47 33 138
2019 11 to 20 years in the federal public service 23 32 24 9 12 0 2 55 21 194
2019 More than 20 years in the federal public service 34 23 21 10 10 0 3 58 20 41
2018 Less than 3 years in the federal public service 30 33 19 6 10 0 2 64 16 58
2018 3 to 10 years in the federal public service 16 38 24 11 11 0 0 54 22 102
2018 11 to 20 years in the federal public service 29 28 19 15 7 0 2 58 23 130
2018 More than 20 years in the federal public service 29 28 15 12 17 0 0 57 28 22
2017 Less than 3 years in the federal public service 31 25 18 14 7 0 4 59 22 45
2017 3 to 10 years in the federal public service 20 21 21 12 22 0 4 42 36 107
2017 11 to 20 years in the federal public service 32 28 16 15 7 1 1 61 22 119
2017 More than 20 years in the federal public service 32 26 16 10 10 0 7 62 21 31

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 29 28 25 11 6 0 1 57 17 101
2020 3 to 10 years in the federal public service 8 20 31 21 19 0 0 28 40 188
2020 11 to 20 years in the federal public service 6 11 28 29 26 0 0 17 55 213
2020 More than 20 years in the federal public service 13 18 21 24 24 0 0 31 48 49
2019 Less than 3 years in the federal public service 22 30 34 10 3 0 1 52 14 123
2019 3 to 10 years in the federal public service 15 23 27 22 12 1 0 38 35 138
2019 11 to 20 years in the federal public service 9 22 22 28 19 0 0 31 47 194
2019 More than 20 years in the federal public service 12 13 26 25 25 0 0 25 49 40
2018 Less than 3 years in the federal public service 17 29 31 14 9 0 0 46 23 58
2018 3 to 10 years in the federal public service 10 21 29 23 16 0 0 31 40 102
2018 11 to 20 years in the federal public service 6 12 38 24 20 1 0 18 44 130
2018 More than 20 years in the federal public service 0 28 40 19 14 0 0 28 33 22
2017 Less than 3 years in the federal public service 11 45 21 12 7 0 4 58 19 45
2017 3 to 10 years in the federal public service 15 15 36 20 14 0 0 30 34 109
2017 11 to 20 years in the federal public service 9 13 25 27 25 0 0 23 52 120
2017 More than 20 years in the federal public service 20 23 17 21 19 0 0 43 40 31

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 37 28 18 9 6 0 1 66 16 100
2020 3 to 10 years in the federal public service 11 25 28 22 15 0 0 35 37 188
2020 11 to 20 years in the federal public service 6 15 27 27 25 0 0 21 52 213
2020 More than 20 years in the federal public service 8 12 43 12 24 0 0 21 37 49
2019 Less than 3 years in the federal public service 32 29 23 12 3 0 2 62 15 123
2019 3 to 10 years in the federal public service 15 26 21 18 17 2 0 42 36 138
2019 11 to 20 years in the federal public service 10 21 28 23 19 0 0 31 42 192
2019 More than 20 years in the federal public service 15 20 30 20 14 0 0 35 35 40
2018 Less than 3 years in the federal public service 15 34 27 13 9 2 0 50 22 58
2018 3 to 10 years in the federal public service 10 26 28 23 13 0 0 36 36 100
2018 11 to 20 years in the federal public service 7 22 25 24 20 1 0 29 45 129
2018 More than 20 years in the federal public service 5 28 34 20 13 0 0 33 33 22
2017 Less than 3 years in the federal public service 32 28 21 12 2 0 5 63 15 44
2017 3 to 10 years in the federal public service 17 25 27 15 16 0 1 42 31 109
2017 11 to 20 years in the federal public service 7 23 22 21 27 0 0 30 48 120
2017 More than 20 years in the federal public service 10 35 22 26 6 0 0 45 32 31

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 40 20 19 10 9 0 2 61 20 101
2020 3 to 10 years in the federal public service 11 28 25 16 19 1 0 39 35 188
2020 11 to 20 years in the federal public service 8 17 23 28 22 0 1 26 51 214
2020 More than 20 years in the federal public service 6 16 25 26 24 0 2 23 51 48
2019 Less than 3 years in the federal public service 29 31 23 11 3 1 2 62 15 123
2019 3 to 10 years in the federal public service 17 29 17 21 13 2 1 47 35 137
2019 11 to 20 years in the federal public service 10 21 26 23 20 0 0 31 44 194
2019 More than 20 years in the federal public service 9 17 23 22 24 0 5 28 48 41
2018 Less than 3 years in the federal public service 16 27 23 21 11 2 0 44 33 58
2018 3 to 10 years in the federal public service 12 16 23 27 22 0 0 28 49 102
2018 11 to 20 years in the federal public service 7 21 26 23 22 1 0 28 45 129
2018 More than 20 years in the federal public service 0 28 29 26 17 0 0 28 43 22
2017 Less than 3 years in the federal public service 24 26 13 27 5 0 4 53 34 45
2017 3 to 10 years in the federal public service 14 22 25 22 16 0 1 36 38 109
2017 11 to 20 years in the federal public service 6 22 21 24 28 0 0 27 52 119
2017 More than 20 years in the federal public service 13 28 10 29 20 0 0 41 49 31

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 47 28 9 9 5 0 2 77 14 101
2020 3 to 10 years in the federal public service 24 29 24 9 13 0 1 54 22 188
2020 11 to 20 years in the federal public service 16 17 24 25 17 0 0 34 42 213
2020 More than 20 years in the federal public service 18 24 17 21 18 0 2 43 40 48
2019 Less than 3 years in the federal public service 49 29 11 6 3 0 2 80 9 121
2019 3 to 10 years in the federal public service 32 31 15 12 7 1 2 64 20 138
2019 11 to 20 years in the federal public service 23 27 17 16 13 1 2 52 30 194
2019 More than 20 years in the federal public service 32 20 15 15 14 2 3 55 30 41
2018 Less than 3 years in the federal public service 36 33 18 4 8 2 0 70 12 57
2018 3 to 10 years in the federal public service 25 34 22 8 8 0 3 61 16 101
2018 11 to 20 years in the federal public service 23 25 19 16 12 2 3 50 30 130
2018 More than 20 years in the federal public service 5 31 35 18 10 0 0 36 28 21
2017 Less than 3 years in the federal public service 45 25 13 2 0 0 15 83 2 44
2017 3 to 10 years in the federal public service 27 28 21 10 8 0 6 59 19 109
2017 11 to 20 years in the federal public service 17 31 24 9 13 0 6 51 24 119
2017 More than 20 years in the federal public service 24 26 22 9 6 4 9 57 17 31

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 42 22 15 11 9 0 1 65 20 100
2020 3 to 10 years in the federal public service 21 23 26 17 13 0 0 44 30 188
2020 11 to 20 years in the federal public service 9 18 25 24 24 0 0 27 48 213
2020 More than 20 years in the federal public service 21 21 25 16 18 0 0 41 34 49
2019 Less than 3 years in the federal public service 38 31 17 7 5 1 1 71 12 122
2019 3 to 10 years in the federal public service 23 33 24 11 7 1 1 57 18 138
2019 11 to 20 years in the federal public service 18 22 26 17 18 0 0 40 35 194
2019 More than 20 years in the federal public service 27 26 25 5 17 0 0 53 22 40
2018 Less than 3 years in the federal public service 39 27 19 6 9 0 0 66 15 58
2018 3 to 10 years in the federal public service 23 28 24 13 12 0 0 51 24 102
2018 11 to 20 years in the federal public service 19 19 28 19 15 0 0 38 34 129
2018 More than 20 years in the federal public service 23 30 22 16 9 0 0 53 24 22
2017 Less than 3 years in the federal public service 42 35 15 0 3 0 4 81 3 45
2017 3 to 10 years in the federal public service 26 24 23 18 7 2 0 51 26 107
2017 11 to 20 years in the federal public service 10 30 26 23 10 0 0 40 33 119
2017 More than 20 years in the federal public service 21 30 32 13 0 0 3 54 14 31

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 52 21 6 6 5 0 10 81 12 101
2020 3 to 10 years in the federal public service 30 24 15 7 11 0 14 62 21 187
2020 11 to 20 years in the federal public service 14 23 18 19 22 0 4 39 42 213
2020 More than 20 years in the federal public service 27 27 23 15 8 0 0 54 23 48

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 50 28 11 6 2 0 2 80 8 101
2020 3 to 10 years in the federal public service 30 37 18 9 4 1 1 68 14 188
2020 11 to 20 years in the federal public service 20 36 31 7 6 0 0 57 12 212
2020 More than 20 years in the federal public service 36 28 20 11 4 0 0 64 15 49
2019 Less than 3 years in the federal public service 43 26 21 6 1 1 2 71 7 122
2019 3 to 10 years in the federal public service 33 32 22 5 6 2 0 67 11 138
2019 11 to 20 years in the federal public service 30 38 18 7 7 0 0 68 14 192
2019 More than 20 years in the federal public service 22 26 27 12 10 0 3 50 22 41
2018 Less than 3 years in the federal public service 21 44 25 3 2 4 2 69 5 58
2018 3 to 10 years in the federal public service 21 29 36 9 5 0 0 50 14 102
2018 11 to 20 years in the federal public service 24 29 26 15 5 1 0 53 20 128
2018 More than 20 years in the federal public service 29 33 26 0 12 0 0 62 12 22
2017 Less than 3 years in the federal public service 51 31 13 2 2 0 2 84 3 45
2017 3 to 10 years in the federal public service 30 28 25 10 5 1 2 59 15 107
2017 11 to 20 years in the federal public service 22 28 33 8 8 0 1 51 16 119
2017 More than 20 years in the federal public service 22 35 19 14 3 0 6 61 18 31

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 32 33 17 11 6 0 1 65 17 101
2020 3 to 10 years in the federal public service 19 21 33 15 10 1 0 41 26 188
2020 11 to 20 years in the federal public service 8 25 28 25 14 0 0 33 39 214
2020 More than 20 years in the federal public service 12 28 25 31 4 0 0 40 35 49
2019 Less than 3 years in the federal public service 30 33 23 9 3 0 2 65 12 123
2019 3 to 10 years in the federal public service 21 23 26 18 9 2 1 45 27 138
2019 11 to 20 years in the federal public service 16 27 27 20 10 0 0 43 30 193
2019 More than 20 years in the federal public service 17 20 42 10 12 0 0 37 22 41
2018 Less than 3 years in the federal public service 16 34 26 19 4 0 2 50 23 58
2018 3 to 10 years in the federal public service 15 27 26 21 11 0 0 42 32 101
2018 11 to 20 years in the federal public service 12 27 25 25 11 1 0 39 36 129
2018 More than 20 years in the federal public service 20 28 34 19 0 0 0 48 19 22
2017 Less than 3 years in the federal public service 28 35 23 8 0 0 6 67 9 45
2017 3 to 10 years in the federal public service 22 22 24 23 8 0 1 45 31 107
2017 11 to 20 years in the federal public service 12 30 20 27 10 0 0 42 37 120
2017 More than 20 years in the federal public service 26 32 19 10 10 0 3 60 20 31

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 41 26 21 5 5 0 1 68 10 101
2020 3 to 10 years in the federal public service 26 30 24 11 9 0 0 56 20 186
2020 11 to 20 years in the federal public service 19 35 22 15 9 0 0 54 23 212
2020 More than 20 years in the federal public service 22 41 25 10 2 0 0 63 12 49
2019 Less than 3 years in the federal public service 33 25 25 11 6 0 1 59 17 123
2019 3 to 10 years in the federal public service 33 25 20 16 6 1 0 58 22 138
2019 11 to 20 years in the federal public service 26 31 19 16 8 0 0 57 24 193
2019 More than 20 years in the federal public service 24 15 27 19 14 0 0 39 34 41
2018 Less than 3 years in the federal public service 27 29 21 12 10 0 2 57 23 58
2018 3 to 10 years in the federal public service 18 25 25 19 12 1 0 44 31 102
2018 11 to 20 years in the federal public service 22 31 22 16 8 1 0 54 25 129
2018 More than 20 years in the federal public service 19 37 19 13 12 0 0 56 25 22
2017 Less than 3 years in the federal public service 40 31 20 7 0 0 2 72 7 45
2017 3 to 10 years in the federal public service 24 24 27 17 7 0 0 49 24 107
2017 11 to 20 years in the federal public service 16 35 18 20 11 0 0 51 31 119
2017 More than 20 years in the federal public service 29 25 25 10 7 0 3 56 18 31

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 61 22 9 5 2 0 1 84 7 101
2020 3 to 10 years in the federal public service 45 31 11 3 9 0 1 77 13 187
2020 11 to 20 years in the federal public service 39 31 15 10 4 0 1 70 14 213
2020 More than 20 years in the federal public service 50 24 15 10 0 0 0 74 10 49
2019 Less than 3 years in the federal public service 50 24 15 6 2 1 2 76 9 123
2019 3 to 10 years in the federal public service 51 25 10 6 4 2 2 79 11 138
2019 11 to 20 years in the federal public service 49 23 12 9 7 0 0 72 16 193
2019 More than 20 years in the federal public service 36 17 17 17 10 2 0 55 28 41

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 46 26 19 5 4 0 0 72 9 101
2020 3 to 10 years in the federal public service 24 32 24 13 7 0 1 56 20 187
2020 11 to 20 years in the federal public service 27 30 22 15 7 0 0 56 22 214
2020 More than 20 years in the federal public service 33 36 14 11 6 0 0 69 17 48

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 44 31 14 6 4 0 1 76 10 101
2020 3 to 10 years in the federal public service 25 32 24 11 7 0 1 58 18 187
2020 11 to 20 years in the federal public service 23 27 25 15 9 0 0 50 24 213
2020 More than 20 years in the federal public service 18 24 29 25 4 0 0 42 29 49
2019 Less than 3 years in the federal public service 45 30 16 7 1 0 1 76 7 123
2019 3 to 10 years in the federal public service 39 28 20 8 4 2 0 68 12 137
2019 11 to 20 years in the federal public service 28 35 17 13 7 0 0 63 20 190
2019 More than 20 years in the federal public service 27 32 34 5 3 0 0 59 7 41
2018 Less than 3 years in the federal public service 34 29 19 12 6 0 0 63 18 58
2018 3 to 10 years in the federal public service 23 41 26 7 4 0 0 63 11 102
2018 11 to 20 years in the federal public service 22 29 29 12 7 1 0 51 20 128
2018 More than 20 years in the federal public service 4 43 30 19 4 0 0 48 23 22
2017 Less than 3 years in the federal public service 34 28 25 3 3 0 6 66 7 45
2017 3 to 10 years in the federal public service 35 26 17 16 6 0 1 61 21 107
2017 11 to 20 years in the federal public service 24 30 24 15 6 1 1 55 21 119
2017 More than 20 years in the federal public service 23 27 33 10 3 0 3 52 14 30

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 52 24 18 1 1 0 4 79 2 101
2020 3 to 10 years in the federal public service 53 27 15 2 1 0 2 82 3 186
2020 11 to 20 years in the federal public service 50 29 14 4 1 1 1 81 5 209
2020 More than 20 years in the federal public service 57 26 9 2 2 0 5 86 4 46
2019 Less than 3 years in the federal public service 69 12 12 4 1 1 1 82 5 123
2019 3 to 10 years in the federal public service 52 18 14 8 7 1 0 71 15 138
2019 11 to 20 years in the federal public service 49 20 14 7 10 0 0 69 17 193
2019 More than 20 years in the federal public service 45 25 7 18 5 0 0 70 22 41
2018 Less than 3 years in the federal public service 64 18 8 6 3 0 0 82 10 57
2018 3 to 10 years in the federal public service 56 25 12 1 5 0 2 82 6 102
2018 11 to 20 years in the federal public service 59 14 17 5 2 1 2 75 8 129
2018 More than 20 years in the federal public service 58 17 21 4 0 0 0 75 4 22
2017 Less than 3 years in the federal public service 71 10 17 0 0 0 2 83 0 45
2017 3 to 10 years in the federal public service 59 23 8 3 4 0 2 84 7 109
2017 11 to 20 years in the federal public service 50 20 14 6 7 1 2 72 14 120
2017 More than 20 years in the federal public service 57 19 13 10 0 0 0 76 10 31

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 53 30 13 1 3 0 0 83 4 100
2020 3 to 10 years in the federal public service 42 37 15 5 2 0 0 79 6 188
2020 11 to 20 years in the federal public service 50 29 14 5 2 0 0 79 7 211
2020 More than 20 years in the federal public service 52 25 12 10 0 0 0 77 10 49

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 78 16 2 1 0 1 2 97 1 101
2020 3 to 10 years in the federal public service 75 16 5 1 1 0 2 92 2 188
2020 11 to 20 years in the federal public service 77 13 2 1 0 1 5 96 2 209
2020 More than 20 years in the federal public service 73 11 8 2 0 2 4 89 2 49
2019 Less than 3 years in the federal public service 79 10 4 2 0 2 2 94 2 121
2019 3 to 10 years in the federal public service 78 8 8 2 1 1 2 88 4 138
2019 11 to 20 years in the federal public service 72 14 5 2 4 1 3 89 6 192
2019 More than 20 years in the federal public service 66 7 7 5 0 3 12 86 6 41
2018 Less than 3 years in the federal public service 88 2 4 2 2 0 3 93 3 58
2018 3 to 10 years in the federal public service 81 11 2 4 1 0 1 93 5 101
2018 11 to 20 years in the federal public service 72 12 5 2 2 1 7 90 5 129
2018 More than 20 years in the federal public service 74 13 13 0 0 0 0 87 0 22

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 89 4 1 2 1 1 2 96 3 101
2020 3 to 10 years in the federal public service 84 5 4 3 2 0 3 92 4 187
2020 11 to 20 years in the federal public service 78 9 1 3 2 0 5 92 6 210
2020 More than 20 years in the federal public service 75 13 6 0 2 2 2 91 2 49
2019 Less than 3 years in the federal public service 86 5 3 1 2 0 3 94 3 122
2019 3 to 10 years in the federal public service 76 10 4 4 3 2 2 89 7 138
2019 11 to 20 years in the federal public service 77 9 3 4 6 0 2 88 10 192
2019 More than 20 years in the federal public service 60 17 5 8 5 0 5 81 13 41
2018 Less than 3 years in the federal public service 79 10 6 3 2 0 0 89 5 58
2018 3 to 10 years in the federal public service 78 7 7 4 3 0 2 86 7 101
2018 11 to 20 years in the federal public service 75 10 4 5 2 1 3 88 7 129
2018 More than 20 years in the federal public service 65 9 13 9 4 0 0 74 13 22
2017 Less than 3 years in the federal public service 86 8 3 0 2 0 2 95 2 45
2017 3 to 10 years in the federal public service 73 10 1 5 5 0 5 88 11 108
2017 11 to 20 years in the federal public service 64 13 6 4 5 3 5 84 10 119
2017 More than 20 years in the federal public service 87 3 0 0 3 0 6 97 3 31

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 85 10 4 0 0 0 1 96 0 101
2020 3 to 10 years in the federal public service 72 14 10 2 1 0 1 87 3 185
2020 11 to 20 years in the federal public service 73 16 6 1 0 0 3 92 2 211
2020 More than 20 years in the federal public service 77 12 6 2 2 0 0 89 4 49
2019 Less than 3 years in the federal public service 70 16 6 4 3 1 1 88 7 123
2019 3 to 10 years in the federal public service 57 24 10 5 4 1 0 81 9 137
2019 11 to 20 years in the federal public service 63 22 8 2 3 0 2 87 5 192
2019 More than 20 years in the federal public service 60 12 18 2 3 0 5 76 5 41
2018 Less than 3 years in the federal public service 68 17 12 2 2 0 0 85 3 57
2018 3 to 10 years in the federal public service 60 25 9 5 2 0 0 84 7 102
2018 11 to 20 years in the federal public service 54 26 11 6 0 1 2 82 6 131
2018 More than 20 years in the federal public service 56 17 15 0 9 0 4 76 9 22
2017 Less than 3 years in the federal public service 79 8 10 2 0 0 2 88 2 45
2017 3 to 10 years in the federal public service 55 29 8 4 4 0 1 84 8 109
2017 11 to 20 years in the federal public service 55 22 13 2 3 1 3 80 6 120
2017 More than 20 years in the federal public service 61 23 0 0 0 3 13 100 0 31

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 84 9 2 1 2 0 1 95 3 100
2020 3 to 10 years in the federal public service 68 17 7 4 3 0 1 86 7 187
2020 11 to 20 years in the federal public service 58 20 8 6 4 0 4 81 11 209
2020 More than 20 years in the federal public service 71 12 10 2 4 0 0 83 6 49
2019 Less than 3 years in the federal public service 69 17 5 6 2 1 2 87 8 122
2019 3 to 10 years in the federal public service 70 12 10 4 3 1 2 83 7 138
2019 11 to 20 years in the federal public service 55 21 14 3 6 0 1 76 9 191
2019 More than 20 years in the federal public service 53 10 5 10 17 0 5 66 29 41
2018 Less than 3 years in the federal public service 66 21 8 0 6 0 0 87 6 57
2018 3 to 10 years in the federal public service 56 18 10 12 5 0 0 73 16 101
2018 11 to 20 years in the federal public service 52 23 13 6 5 1 1 76 11 131
2018 More than 20 years in the federal public service 50 15 17 9 9 0 0 65 18 22
2017 Less than 3 years in the federal public service 79 8 3 8 0 0 2 89 8 45
2017 3 to 10 years in the federal public service 61 15 10 4 8 0 2 78 12 109
2017 11 to 20 years in the federal public service 44 27 16 4 5 1 3 74 9 119
2017 More than 20 years in the federal public service 62 18 3 3 3 0 10 89 7 31

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 81 5 0 0 1 0 13 99 1 101
2020 3 to 10 years in the federal public service 75 3 2 1 0 0 18 96 1 188
2020 11 to 20 years in the federal public service 62 16 5 1 0 0 16 93 2 210
2020 More than 20 years in the federal public service 69 17 6 0 2 0 6 91 2 49
2019 Less than 3 years in the federal public service 69 4 3 2 0 2 20 94 2 123
2019 3 to 10 years in the federal public service 60 7 1 0 1 1 30 96 2 137
2019 11 to 20 years in the federal public service 56 17 9 2 2 1 14 85 4 190
2019 More than 20 years in the federal public service 58 10 7 12 0 0 12 77 14 40
2018 Less than 3 years in the federal public service 70 4 2 0 0 0 23 97 0 57
2018 3 to 10 years in the federal public service 48 9 4 0 1 0 38 92 2 100
2018 11 to 20 years in the federal public service 49 19 8 6 0 1 18 83 7 129
2018 More than 20 years in the federal public service 42 18 23 0 0 0 17 72 0 22
2017 Less than 3 years in the federal public service 70 0 2 0 0 0 28 97 0 45
2017 3 to 10 years in the federal public service 52 10 5 2 2 1 29 88 5 109
2017 11 to 20 years in the federal public service 52 12 8 4 2 1 22 83 7 119
2017 More than 20 years in the federal public service 53 19 19 0 0 3 6 79 0 31

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 90 6 2 0 0 1 1 98 0 99
2020 3 to 10 years in the federal public service 76 16 6 1 0 0 2 93 1 187
2020 11 to 20 years in the federal public service 75 14 3 2 1 0 4 93 4 212
2020 More than 20 years in the federal public service 80 10 2 4 0 0 4 94 4 49
2019 Less than 3 years in the federal public service 78 14 4 2 0 1 2 94 2 123
2019 3 to 10 years in the federal public service 66 17 6 5 1 1 5 88 6 138
2019 11 to 20 years in the federal public service 70 16 6 2 2 0 4 90 4 192
2019 More than 20 years in the federal public service 66 15 10 2 0 0 8 87 2 41
2018 Less than 3 years in the federal public service 85 7 4 2 2 0 2 93 3 57
2018 3 to 10 years in the federal public service 74 17 3 1 1 0 5 95 2 102
2018 11 to 20 years in the federal public service 69 17 6 1 1 1 4 91 2 131
2018 More than 20 years in the federal public service 68 11 13 0 0 0 9 86 0 22
2017 Less than 3 years in the federal public service 89 10 0 0 0 0 2 100 0 44
2017 3 to 10 years in the federal public service 74 12 6 2 1 0 5 90 3 109
2017 11 to 20 years in the federal public service 66 15 6 2 1 2 9 91 3 120
2017 More than 20 years in the federal public service 68 9 7 0 0 7 10 92 0 31

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 64 18 8 7 2 0 1 83 9 101
2020 3 to 10 years in the federal public service 74 14 7 1 3 0 1 89 4 188
2020 11 to 20 years in the federal public service 78 11 5 1 1 0 2 92 2 213
2020 More than 20 years in the federal public service 76 14 4 4 0 0 2 92 4 49
2019 Less than 3 years in the federal public service 68 11 10 4 5 1 1 81 9 121
2019 3 to 10 years in the federal public service 77 9 6 2 4 1 2 88 6 138
2019 11 to 20 years in the federal public service 81 10 3 1 1 0 4 95 2 192
2019 More than 20 years in the federal public service 75 5 12 0 3 0 5 85 3 41
2018 Less than 3 years in the federal public service 65 10 11 3 7 0 3 78 11 57
2018 3 to 10 years in the federal public service 81 8 4 1 2 0 4 93 3 102
2018 11 to 20 years in the federal public service 79 11 1 3 2 1 4 94 5 131
2018 More than 20 years in the federal public service 67 7 9 0 8 0 9 81 9 22
2017 Less than 3 years in the federal public service 50 20 14 11 2 0 3 72 13 45
2017 3 to 10 years in the federal public service 76 7 6 2 4 0 6 88 6 109
2017 11 to 20 years in the federal public service 75 7 4 3 1 1 10 92 4 120
2017 More than 20 years in the federal public service 67 17 3 0 0 0 13 96 0 31

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 55 28 8 7 2 1 0 83 9 100
2020 3 to 10 years in the federal public service 43 28 18 6 3 0 1 72 10 188
2020 11 to 20 years in the federal public service 42 31 17 7 3 0 0 73 10 214
2020 More than 20 years in the federal public service 48 32 13 4 2 0 2 81 6 48
2019 Less than 3 years in the federal public service 57 30 11 2 0 0 1 88 2 123
2019 3 to 10 years in the federal public service 50 28 13 5 2 1 0 79 7 138
2019 11 to 20 years in the federal public service 59 21 12 5 2 0 2 81 6 192
2019 More than 20 years in the federal public service 63 22 5 3 5 0 3 87 8 41
2018 Less than 3 years in the federal public service 48 19 28 0 3 0 2 69 3 57
2018 3 to 10 years in the federal public service 44 28 15 10 0 0 3 74 10 102
2018 11 to 20 years in the federal public service 49 31 14 3 2 0 2 81 5 131
2018 More than 20 years in the federal public service 56 22 14 4 0 0 4 81 4 22
2017 Less than 3 years in the federal public service 71 15 7 3 2 2 2 88 5 45
2017 3 to 10 years in the federal public service 50 23 14 5 6 0 2 75 11 109
2017 11 to 20 years in the federal public service 50 26 12 3 2 1 6 82 5 120
2017 More than 20 years in the federal public service 63 10 21 0 0 3 3 78 0 31

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 33 42 20 2 2 0 1 76 4 101
2020 3 to 10 years in the federal public service 31 34 23 8 3 0 1 66 11 188
2020 11 to 20 years in the federal public service 21 38 28 9 4 0 0 59 13 214
2020 More than 20 years in the federal public service 41 36 14 8 0 0 0 78 8 49

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 19 40 30 9 2 0 0 59 11 100
2020 3 to 10 years in the federal public service 10 28 39 19 5 0 0 37 24 188
2020 11 to 20 years in the federal public service 4 18 42 27 8 0 0 22 35 213
2020 More than 20 years in the federal public service 10 27 39 20 4 0 0 37 24 49
2019 Less than 3 years in the federal public service 22 42 29 3 3 1 0 64 7 123
2019 3 to 10 years in the federal public service 16 28 39 14 3 1 0 44 17 138
2019 11 to 20 years in the federal public service 8 25 41 19 7 0 0 33 26 194
2019 More than 20 years in the federal public service 9 22 37 29 2 0 0 31 32 41
2018 Less than 3 years in the federal public service 8 43 37 10 3 0 0 51 13 58
2018 3 to 10 years in the federal public service 7 23 46 22 2 0 0 30 24 102
2018 11 to 20 years in the federal public service 9 22 38 26 6 0 0 30 32 130
2018 More than 20 years in the federal public service 4 42 36 13 4 0 0 46 18 22
2017 Less than 3 years in the federal public service 13 50 21 15 2 0 0 62 16 45
2017 3 to 10 years in the federal public service 7 22 49 18 4 0 0 29 23 109
2017 11 to 20 years in the federal public service 4 17 50 17 12 0 0 21 29 120
2017 More than 20 years in the federal public service 13 22 39 16 10 0 0 35 26 31

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 6 18 30 27 17 0 2 45 24 101
2020 3 to 10 years in the federal public service 14 24 41 14 6 1 0 20 38 187
2020 11 to 20 years in the federal public service 18 33 36 11 2 0 0 13 51 214
2020 More than 20 years in the federal public service 16 17 41 17 10 0 0 27 33 49
2019 Less than 3 years in the federal public service 5 12 38 28 17 0 0 45 17 120
2019 3 to 10 years in the federal public service 9 13 43 21 13 1 1 34 23 137
2019 11 to 20 years in the federal public service 15 22 43 15 5 0 0 20 37 194
2019 More than 20 years in the federal public service 9 28 46 10 7 0 0 17 37 41
2018 Less than 3 years in the federal public service 5 21 31 35 9 0 0 44 26 56
2018 3 to 10 years in the federal public service 11 25 38 19 7 0 0 26 35 100
2018 11 to 20 years in the federal public service 10 34 40 11 6 0 0 16 44 128
2018 More than 20 years in the federal public service 9 22 35 31 4 0 0 35 30 22
2017 Less than 3 years in the federal public service 4 17 32 26 22 0 0 47 21 45
2017 3 to 10 years in the federal public service 11 26 34 21 6 1 0 27 38 109
2017 11 to 20 years in the federal public service 13 27 45 11 3 0 0 14 41 120
2017 More than 20 years in the federal public service 17 5 45 27 6 0 0 33 22 31
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 23 47 20 10 67 33 101
2020 3 to 10 years in the federal public service 43 42 14 0 49 51 188
2020 11 to 20 years in the federal public service 33 42 25 0 56 44 214
2020 More than 20 years in the federal public service 33 55 10 2 63 37 49

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 65 35 23
2020 3 to 10 years in the federal public service 30 70 82
2020 11 to 20 years in the federal public service 36 64 72
2020 More than 20 years in the federal public service 18 82 16

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 48 17 5 2 0 1 28 90 3 101
2020 3 to 10 years in the federal public service 38 22 14 14 7 1 5 64 22 188
2020 11 to 20 years in the federal public service 33 20 17 10 12 1 7 58 24 213
2020 More than 20 years in the federal public service 38 8 14 15 10 0 15 54 29 49
2019 Less than 3 years in the federal public service 53 16 9 4 3 2 12 81 9 121
2019 3 to 10 years in the federal public service 41 15 18 11 13 1 2 57 24 137
2019 11 to 20 years in the federal public service 34 24 14 12 13 1 3 59 26 190
2019 More than 20 years in the federal public service 47 20 8 15 8 0 2 68 24 40
2018 Less than 3 years in the federal public service 48 13 12 5 10 0 12 69 17 58
2018 3 to 10 years in the federal public service 36 16 16 19 8 0 4 55 28 102
2018 11 to 20 years in the federal public service 38 17 17 10 13 1 4 58 24 130
2018 More than 20 years in the federal public service 34 29 13 9 8 0 9 68 18 22

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 34 13 14 22 4 13 0 54 30 23
2020 3 to 10 years in the federal public service 11 19 16 13 38 0 4 31 53 82
2020 11 to 20 years in the federal public service 14 14 14 31 25 0 3 29 57 72
2020 More than 20 years in the federal public service 18 25 7 6 32 0 13 50 43 16

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 25 30 10 18 8 9 0 61 29 23
2020 3 to 10 years in the federal public service 6 11 16 15 46 0 6 19 65 82
2020 11 to 20 years in the federal public service 8 7 16 31 35 0 3 16 68 71
2020 More than 20 years in the federal public service 6 25 7 19 37 7 0 33 60 16
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