2020 Public Service Employee Survey Results by Theme for Infrastructure Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - EX

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 40 42 10 8 0 0 0 81 8 48
2020 EX-01 31 41 14 14 0 0 0 72 14 29
2019 EX 51 40 5 5 0 0 0 91 5 43
2019 EX-01 57 35 4 4 0 0 0 91 4 23
2018 EX 46 46 4 0 4 0 0 93 4 28
2018 EX-01 54 46 0 0 0 0 0 100 0 13
2017 EX 60 30 5 0 5 0 0 90 5 20
2014 EX 44 41 7 4 4 0 0 85 7 27
2014 EX-01 42 33 17 0 8 0 0 75 8 12

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 35 44 6 13 2 0 0 79 15 48
2020 EX-01 31 38 10 17 3 0 0 69 21 29
2019 EX 47 37 9 7 0 0 0 84 7 43
2019 EX-01 39 43 13 4 0 0 0 83 4 23
2018 EX 46 32 14 4 4 0 0 79 7 28
2018 EX-01 54 38 8 0 0 0 0 92 0 13
2017 EX 35 55 5 0 5 0 0 90 5 20

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 48 40 10 2 0 0 0 88 2 48
2020 EX-01 38 45 14 3 0 0 0 83 3 29
2019 EX 70 26 5 0 0 0 0 95 0 43
2019 EX-01 61 30 9 0 0 0 0 91 0 23
2018 EX 73 27 0 0 0 0 0 100 0 26
2018 EX-01 75 25 0 0 0 0 0 100 0 12
2017 EX 60 40 0 0 0 0 0 100 0 20
2014 EX 70 22 7 0 0 0 0 93 0 27
2014 EX-01 67 17 17 0 0 0 0 83 0 12

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 40 40 13 6 0 0 0 81 6 47
2020 EX-01 25 50 14 11 0 0 0 75 11 28
2019 EX 58 35 5 2 0 0 0 93 2 43
2019 EX-01 57 43 0 0 0 0 0 100 0 23
2018 EX 54 39 4 4 0 0 0 93 4 28
2018 EX-01 69 31 0 0 0 0 0 100 0 13
2017 EX 50 40 0 5 5 0 0 90 10 20
2014 EX 41 44 11 0 4 0 0 85 4 27
2014 EX-01 33 42 17 0 8 0 0 75 8 12

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 42 31 15 13 0 0 0 73 13 48
2020 EX-01 24 45 21 10 0 0 0 69 10 29
2019 EX 47 30 16 7 0 0 0 77 7 43
2019 EX-01 43 30 17 9 0 0 0 74 9 23
2018 EX 25 50 18 0 4 4 0 78 4 28
2018 EX-01 31 54 15 0 0 0 0 85 0 13
2017 EX 50 40 5 5 0 0 0 90 5 20
2014 EX 48 33 7 7 4 0 0 81 11 27
2014 EX-01 42 33 8 8 8 0 0 75 17 12

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 42 33 19 6 0 0 0 75 6 48
2020 EX-01 24 45 24 7 0 0 0 69 7 29
2019 EX 52 33 12 2 0 0 0 86 2 42
2019 EX-01 52 35 13 0 0 0 0 87 0 23
2018 EX 36 43 18 0 4 0 0 79 4 28
2018 EX-01 46 38 15 0 0 0 0 85 0 13
2017 EX 50 45 0 5 0 0 0 95 5 20
2014 EX 33 48 7 4 4 4 0 85 8 27
2014 EX-01 25 50 8 8 8 0 0 75 17 12

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 42 17 23 10 4 2 2 61 15 48
2020 EX-01 34 24 21 17 3 0 0 59 21 29
2019 EX 42 21 21 12 5 0 0 63 16 43
2019 EX-01 39 35 17 4 4 0 0 74 9 23
2018 EX 29 14 32 18 7 0 0 43 25 28
2018 EX-01 38 23 38 0 0 0 0 62 0 13
2017 EX 39 16 21 10 5 10 0 61 16 20
2014 EX 23 19 27 15 12 4 0 44 28 26
2014 EX-01 17 25 25 8 17 8 0 45 27 12
Top of page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 67 29 0 0 0 0 4 100 0 48
2020 EX-01 62 34 0 0 0 0 3 100 0 29
2019 EX 77 16 7 0 0 0 0 93 0 43
2019 EX-01 78 13 9 0 0 0 0 91 0 23

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 52 35 6 4 0 2 0 89 4 48
2020 EX-01 45 41 7 3 0 3 0 89 4 29
2019 EX 53 26 7 5 7 2 0 81 12 43
2019 EX-01 57 26 4 0 9 4 0 86 9 23
2018 EX 46 39 0 11 4 0 0 86 14 28
2018 EX-01 38 62 0 0 0 0 0 100 0 13
2017 EX 54 31 10 5 0 0 0 85 5 20
2014 EX 48 30 0 11 11 0 0 78 22 27
2014 EX-01 67 17 0 8 8 0 0 83 17 12

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 54 35 4 4 0 0 2 91 4 48
2020 EX-01 48 41 3 7 0 0 0 90 7 29
2019 EX 58 28 5 7 2 0 0 86 9 43
2019 EX-01 65 26 4 4 0 0 0 91 4 23
2018 EX 46 25 7 14 4 0 4 74 19 28
2018 EX-01 38 31 15 8 0 0 8 75 8 13
2017 EX 71 19 0 5 5 0 0 90 10 20
2014 EX 48 26 4 7 15 0 0 74 22 27
2014 EX-01 58 17 0 8 17 0 0 75 25 12

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 46 31 10 4 0 8 0 84 5 48
2020 EX-01 38 34 14 3 0 10 0 81 4 29
2019 EX 40 29 21 5 0 5 0 73 5 42
2019 EX-01 30 30 26 4 0 9 0 67 5 23
2018 EX 44 33 7 15 0 0 0 78 15 27
2018 EX-01 50 25 8 17 0 0 0 75 17 12
2017 EX 59 21 19 0 0 0 0 81 0 20
2014 EX 37 33 7 7 11 4 0 73 19 27
2014 EX-01 33 25 8 8 17 8 0 64 27 12

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 44 44 6 4 0 2 0 89 4 48
2020 EX-01 28 52 10 7 0 3 0 82 7 29
2019 EX 40 36 14 2 2 5 0 80 5 42
2019 EX-01 30 39 17 0 4 9 0 76 5 23
2018 EX 41 44 7 7 0 0 0 85 7 27
2018 EX-01 42 42 8 8 0 0 0 83 8 12
2017 EX 66 24 5 5 0 0 0 90 5 20
2014 EX 26 30 22 19 4 0 0 56 22 27
2014 EX-01 25 17 17 33 8 0 0 42 42 12

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 38 33 19 8 0 2 0 72 9 48
2020 EX-01 21 38 28 10 0 3 0 61 11 29
2019 EX 24 48 17 7 0 5 0 75 8 42
2019 EX-01 22 43 13 13 0 9 0 71 14 23
2018 EX 26 48 19 4 4 0 0 74 7 27
2018 EX-01 17 50 25 8 0 0 0 67 8 12
2017 EX 37 49 10 5 0 0 0 85 5 20
2014 EX 22 41 11 22 4 0 0 63 26 27
2014 EX-01 17 25 17 33 8 0 0 42 42 12

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 33 44 13 6 0 4 0 80 7 48
2020 EX-01 24 45 21 7 0 3 0 71 7 29
2019 EX 19 50 17 10 0 5 0 73 10 42
2019 EX-01 9 48 22 13 0 9 0 62 14 23
2018 EX 22 59 11 7 0 0 0 81 7 27
2018 EX-01 17 58 17 8 0 0 0 75 8 12
2017 EX 40 45 5 10 0 0 0 85 10 20
2014 EX 22 30 15 26 7 0 0 52 33 27
2014 EX-01 17 17 17 33 17 0 0 33 50 12
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 40 35 13 10 2 0 0 75 13 48
2020 EX-01 41 31 14 10 3 0 0 72 14 29
2019 EX 42 40 5 9 2 2 0 83 12 43
2019 EX-01 39 43 9 4 0 4 0 86 5 23
2018 EX 32 39 11 11 7 0 0 71 18 28
2018 EX-01 46 31 23 0 0 0 0 77 0 13
2017 EX 26 40 19 10 5 0 0 66 15 20
2014 EX 19 52 11 11 7 0 0 70 19 27
2014 EX-01 25 50 0 8 17 0 0 75 25 12

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 33 48 10 8 0 0 0 81 8 48
2020 EX-01 34 45 7 14 0 0 0 79 14 29
2019 EX 60 19 10 12 0 0 0 79 12 42
2019 EX-01 59 23 9 9 0 0 0 82 9 22
2018 EX 43 36 14 0 7 0 0 79 7 28
2018 EX-01 46 38 15 0 0 0 0 85 0 13
2017 EX 31 45 15 5 5 0 0 76 10 20

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 44 42 4 6 4 0 0 85 10 48
2020 EX-01 34 45 7 7 7 0 0 79 14 29
2019 EX 58 21 7 7 5 2 0 81 12 43
2019 EX-01 61 22 4 4 4 4 0 86 9 23
2018 EX 32 43 0 11 14 0 0 75 25 28
2018 EX-01 31 46 0 23 0 0 0 77 23 13
2017 EX 39 42 10 0 10 0 0 81 10 20
2014 EX 41 37 4 11 7 0 0 78 19 27
2014 EX-01 58 25 0 8 8 0 0 83 17 12

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 42 31 15 8 0 0 4 76 9 48
2020 EX-01 34 31 17 14 0 0 3 68 14 29
2019 EX 52 24 12 7 0 2 2 80 8 42
2019 EX-01 45 36 14 0 0 5 0 86 0 22
2018 EX 32 54 11 4 0 0 0 86 4 28
2018 EX-01 31 54 15 0 0 0 0 85 0 13
2017 EX 52 42 0 5 0 0 0 95 5 19
2014 EX 48 33 7 11 0 0 0 81 11 27
2014 EX-01 50 17 8 25 0 0 0 67 25 12

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 46 33 6 8 2 2 2 83 11 48
2020 EX-01 41 34 7 10 3 3 0 79 14 29

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 25 42 19 6 2 4 2 71 9 48
2020 EX-01 17 38 28 7 3 7 0 59 11 29
2019 EX 28 60 5 5 0 2 0 90 5 43
2019 EX-01 30 61 4 0 0 4 0 95 0 23
2018 EX 43 21 11 18 4 4 0 67 22 28
2018 EX-01 62 15 8 15 0 0 0 77 15 13
2017 EX 51 24 15 10 0 0 0 76 10 20
2014 EX 37 37 22 0 0 4 0 77 0 27
2014 EX-01 17 42 42 0 0 0 0 58 0 12

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 17 19 31 13 8 2 10 40 24 48
2020 EX-01 10 21 34 14 10 3 7 35 27 29
2019 EX 23 44 5 12 7 2 7 74 21 43
2019 EX-01 22 52 0 13 9 4 0 77 23 23
2018 EX 39 25 18 7 11 0 0 64 18 28
2018 EX-01 46 15 31 8 0 0 0 62 8 13
2017 EX 24 42 15 15 5 0 0 66 19 20
2014 EX 26 19 19 15 15 0 7 48 32 27
2014 EX-01 25 33 8 17 8 0 8 64 27 12

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 44 21 19 8 0 0 8 70 9 48
2020 EX-01 34 28 17 10 0 0 10 69 12 29
2019 EX 56 21 12 5 5 0 2 79 10 43
2019 EX-01 61 26 4 4 0 0 4 91 5 23

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 58 21 10 4 0 0 6 84 4 48
2020 EX-01 41 28 17 7 0 0 7 74 7 29
2019 EX 74 12 14 0 0 0 0 86 0 43
2019 EX-01 78 17 4 0 0 0 0 96 0 23

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 77 2 8 0 0 4 8 90 0 48
2020 EX-01 76 3 10 0 0 0 10 88 0 29
2019 EX 88 2 5 0 0 0 5 95 0 43
2019 EX-01 87 4 4 0 0 0 4 95 0 23

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 85 2 2 0 0 0 10 98 0 48
2020 EX-01 83 3 3 0 0 0 10 96 0 29
2019 EX 93 0 0 0 0 0 7 100 0 43
2019 EX-01 96 0 0 0 0 0 4 100 0 23

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 44 40 6 8 0 2 0 85 9 48
2020 EX-01 31 48 10 10 0 0 0 79 10 29
2019 EX 74 23 0 0 2 0 0 98 2 43
2019 EX-01 70 30 0 0 0 0 0 100 0 23
2018 EX 57 36 0 4 4 0 0 93 7 28
2018 EX-01 62 38 0 0 0 0 0 100 0 13
2017 EX 76 20 5 0 0 0 0 95 0 20
2014 EX 44 37 7 7 4 0 0 81 11 27
2014 EX-01 25 50 8 8 8 0 0 75 17 12

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 42 38 15 4 2 0 0 79 6 48
2020 EX-01 34 41 17 3 3 0 0 76 7 29
2019 EX 51 37 7 5 0 0 0 88 5 43
2019 EX-01 52 43 4 0 0 0 0 96 0 23
2018 EX 61 29 7 0 4 0 0 89 4 28
2018 EX-01 54 38 8 0 0 0 0 92 0 13
2017 EX 60 31 10 0 0 0 0 90 0 20
2014 EX 41 41 4 15 0 0 0 81 15 27
2014 EX-01 33 33 8 25 0 0 0 67 25 12

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 28 51 9 11 0 0 2 80 11 47
2020 EX-01 21 59 7 14 0 0 0 79 14 29
2019 EX 58 33 7 2 0 0 0 91 2 43
2019 EX-01 52 48 0 0 0 0 0 100 0 23
2018 EX 46 29 14 7 4 0 0 75 11 28
2018 EX-01 62 23 8 0 8 0 0 85 8 13
2017 EX 44 42 5 10 0 0 0 85 10 20
2014 EX 37 37 19 4 4 0 0 74 7 27
2014 EX-01 25 33 25 8 8 0 0 58 17 12

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 40 47 9 4 0 0 0 87 4 47
2020 EX-01 34 52 10 3 0 0 0 86 3 29
2019 EX 47 49 2 2 0 0 0 95 2 43
2019 EX-01 43 52 0 4 0 0 0 96 4 23
2018 EX 57 29 11 4 0 0 0 86 4 28
2018 EX-01 62 23 15 0 0 0 0 85 0 13
2017 EX 46 49 5 0 0 0 0 95 0 20

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 15 23 21 27 13 0 2 38 40 48
2020 EX-01 14 24 21 28 14 0 0 38 41 29
2019 EX 28 33 19 12 9 0 0 60 21 43
2019 EX-01 22 35 26 13 4 0 0 57 17 23
2018 EX 18 21 18 36 7 0 0 39 43 28
2018 EX-01 31 15 23 31 0 0 0 46 31 13
2017 EX 5 56 10 19 10 0 0 61 29 20
2014 EX 26 30 11 19 15 0 0 56 33 27
2014 EX-01 17 42 8 25 8 0 0 58 33 12

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 8 4 19 25 44 0 0 13 69 48
2020 EX-01 10 0 21 24 45 0 0 10 69 29
2019 EX 7 9 33 26 26 0 0 16 51 43
2019 EX-01 9 13 26 35 17 0 0 22 52 23
2018 EX 4 4 25 18 50 0 0 7 68 28
2018 EX-01 0 8 31 23 38 0 0 8 62 13
2017 EX 0 0 29 29 42 0 0 0 71 20
2014 EX 7 26 7 22 37 0 0 33 59 27
2014 EX-01 0 17 8 25 50 0 0 17 75 12

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EX 15 85 48
2020 EX-01 14 86 29

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 31 31 15 2 0 2 19 79 3 48
2020 EX-01 28 34 14 3 0 3 17 78 4 29

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 EX 38 21 42 48
2020 EX-01 41 21 38 29
2019 EX 44 30 26 43
2019 EX-01 30 26 43 23
2018 EX 61 25 14 28
2018 EX-01 38 38 23 13
2017 EX 50 26 24 20
2014 EX 67 7 26 27
2014 EX-01 75 0 25 12

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 EX 0 28 67 0 0 6 18
2020 EX-01 0 25 75 0 0 0 12
2019 EX 16 0 74 5 0 5 19
2018 EX 12 29 53 0 0 6 17
2017 EX 10 10 58 0 0 22 10
2014 EX 6 11 72 6 9999 6 18
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 56 38 4 2 0 0 0 94 2 48
2020 EX-01 45 45 7 3 0 0 0 90 3 29
2019 EX 72 19 7 2 0 0 0 91 2 43
2019 EX-01 70 17 9 4 0 0 0 87 4 23
2018 EX 82 18 0 0 0 0 0 100 0 28
2018 EX-01 85 15 0 0 0 0 0 100 0 13
2017 EX 85 15 0 0 0 0 0 100 0 20
2014 EX 59 37 4 0 0 0 0 96 0 27
2014 EX-01 50 50 0 0 0 0 0 100 0 12

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 31 44 17 4 4 0 0 75 8 48
2020 EX-01 24 48 17 7 3 0 0 72 10 29
2019 EX 40 47 9 2 2 0 0 86 5 43
2019 EX-01 39 48 9 0 4 0 0 87 4 23
2018 EX 43 50 0 7 0 0 0 93 7 28
2018 EX-01 54 38 0 8 0 0 0 92 8 13
2017 EX 46 40 5 10 0 0 0 85 10 20
2014 EX 30 48 11 0 11 0 0 78 11 27
2014 EX-01 25 50 17 0 8 0 0 75 8 12

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 21 40 29 6 4 0 0 10 60 48
2020 EX-01 17 52 24 3 3 0 0 7 69 29
2019 EX 19 26 35 14 5 2 0 19 45 43
2019 EX-01 17 35 26 17 0 4 0 18 55 23
2018 EX 11 36 36 18 0 0 0 18 46 28
2018 EX-01 8 38 38 15 0 0 0 15 46 13
2017 EX 0 19 50 21 10 0 0 30 19 20
2014 EX 4 44 33 7 11 0 0 19 48 27
2014 EX-01 8 33 33 17 8 0 0 25 42 12

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 4 19 42 19 13 2 2 33 24 48
2020 EX-01 3 21 52 7 14 3 0 21 25 29
2019 EX 9 16 44 23 5 2 0 29 26 43
2019 EX-01 9 9 48 22 9 4 0 32 18 23
2018 EX 14 36 29 11 11 0 0 21 50 28
2018 EX-01 8 23 54 15 0 0 0 15 31 13
2017 EX 0 24 56 0 20 0 0 20 24 20
2014 EX 15 15 52 7 11 0 0 19 30 27
2014 EX-01 25 8 50 0 17 0 0 17 33 12

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 6 13 35 31 13 0 2 45 19 48
2020 EX-01 7 17 31 34 10 0 0 45 24 29
2019 EX 2 7 35 35 21 0 0 56 9 43
2019 EX-01 0 13 26 39 22 0 0 61 13 23
2018 EX 0 11 57 18 14 0 0 32 11 28
2018 EX-01 0 8 62 23 8 0 0 31 8 13
2017 EX 0 10 29 51 10 0 0 61 10 20
2014 EX 26 30 22 7 15 0 0 22 56 27
2014 EX-01 33 33 8 17 8 0 0 25 67 12

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 44 29 19 2 4 0 2 6 74 48
2020 EX-01 55 24 10 3 7 0 0 10 79 29
2019 EX 30 26 30 12 2 0 0 14 56 43
2019 EX-01 26 26 30 13 4 0 0 17 52 23
2018 EX 25 36 36 4 0 0 0 4 61 28
2018 EX-01 23 23 46 8 0 0 0 8 46 13
2017 EX 5 40 55 0 0 0 0 0 45 20
2014 EX 26 19 37 15 4 0 0 19 44 27
2014 EX-01 33 8 33 17 8 0 0 25 42 12

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 29 35 25 2 6 0 2 9 66 48
2020 EX-01 34 31 24 3 7 0 0 10 66 29
2019 EX 12 26 40 14 9 0 0 23 37 43
2019 EX-01 13 30 26 22 9 0 0 30 43 23
2018 EX 25 21 46 4 4 0 0 7 46 28
2018 EX-01 15 15 62 0 8 0 0 8 31 13
2017 EX 16 41 29 10 5 0 0 15 56 20
2014 EX 22 33 22 11 11 0 0 22 56 27
2014 EX-01 17 42 8 25 8 0 0 33 58 12

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 10 13 38 29 8 2 0 38 23 48
2020 EX-01 14 10 38 28 10 0 0 38 24 29
2019 EX 2 16 56 19 5 2 0 24 19 43
2019 EX-01 0 9 52 30 4 4 0 36 9 23
2018 EX 29 29 32 7 0 0 4 7 59 28
2018 EX-01 15 38 46 0 0 0 0 0 54 13
2017 EX 19 46 24 10 0 0 0 10 66 20
2014 EX 0 30 33 26 11 0 0 37 30 27
2014 EX-01 0 33 25 25 17 0 0 42 33 12

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 11 21 36 23 6 0 2 30 33 47
2020 EX-01 14 31 31 21 3 0 0 24 45 29
2019 EX 0 14 51 26 9 0 0 35 14 43
2019 EX-01 0 17 48 22 13 0 0 35 17 23
2018 EX 7 39 39 14 0 0 0 14 46 28
2018 EX-01 15 31 38 15 0 0 0 15 46 13
2017 EX 0 32 39 24 5 0 0 29 32 20
2014 EX 30 30 19 15 7 0 0 22 59 27
2014 EX-01 25 33 17 17 8 0 0 25 58 12

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 2 10 25 29 31 0 2 62 13 48
2020 EX-01 0 10 28 34 28 0 0 62 10 29
2019 EX 0 5 19 42 35 0 0 77 5 43
2019 EX-01 0 0 17 48 35 0 0 83 0 23

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 25 33 17 15 6 2 2 61 22 48
2020 EX-01 21 24 21 21 10 3 0 46 32 29
2019 EX 14 40 19 23 2 2 0 55 26 43
2019 EX-01 13 43 17 17 4 4 0 59 23 23

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 65 27 4 4 0 0 0 92 4 48
2020 EX-01 69 24 0 7 0 0 0 93 7 29
2019 EX 72 23 5 0 0 0 0 95 0 43
2019 EX-01 70 30 0 0 0 0 0 100 0 23
2018 EX 68 29 4 0 0 0 0 96 0 28
2018 EX-01 77 23 0 0 0 0 0 100 0 13
2017 EX 53 42 5 0 0 0 0 95 0 20
2014 EX 59 26 4 4 7 0 0 85 11 27
2014 EX-01 50 25 0 8 17 0 0 75 25 12

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 74 21 2 0 2 0 0 96 2 47
2020 EX-01 69 28 0 0 3 0 0 97 3 29
2019 EX 74 19 5 2 0 0 0 93 2 42
2019 EX-01 68 27 5 0 0 0 0 95 0 22
2018 EX 75 18 7 0 0 0 0 93 0 28
2018 EX-01 85 8 8 0 0 0 0 92 0 13
2017 EX 53 36 11 0 0 0 0 89 0 20
2014 EX 59 26 0 11 4 0 0 85 15 27
2014 EX-01 50 25 0 17 8 0 0 75 25 12

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 69 31 0 0 0 0 0 100 0 48
2020 EX-01 69 31 0 0 0 0 0 100 0 29
2019 EX 67 26 7 0 0 0 0 93 0 43
2019 EX-01 65 35 0 0 0 0 0 100 0 23
2018 EX 64 32 0 4 0 0 0 96 4 28
2018 EX-01 77 23 0 0 0 0 0 100 0 13

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 48 42 6 4 0 0 0 90 4 48
2020 EX-01 41 48 7 3 0 0 0 90 3 29
2019 EX 38 43 12 5 0 2 0 83 5 42
2019 EX-01 35 43 17 0 0 4 0 82 0 23
2018 EX 50 50 0 0 0 0 0 100 0 28
2018 EX-01 54 46 0 0 0 0 0 100 0 13
2017 EX 50 40 10 0 0 0 0 90 0 20
2014 EX 67 26 4 4 0 0 0 93 4 27
2014 EX-01 67 25 0 8 0 0 0 92 8 12

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 44 42 13 0 0 2 0 87 0 48
2020 EX-01 34 48 14 0 0 3 0 86 0 29
2019 EX 49 42 5 2 0 2 0 93 2 43
2019 EX-01 43 48 4 0 0 4 0 95 0 23
2018 EX 48 33 15 4 0 0 0 81 4 27
2018 EX-01 54 31 15 0 0 0 0 85 0 13
2017 EX 60 30 10 0 0 0 0 90 0 20
2014 EX 63 22 15 0 0 0 0 85 0 27
2014 EX-01 58 25 17 0 0 0 0 83 0 12

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 65 29 4 2 0 0 0 94 2 48
2020 EX-01 59 31 7 3 0 0 0 90 3 29
2019 EX 58 37 2 2 0 0 0 95 2 43
2019 EX-01 61 35 0 4 0 0 0 96 4 23
2018 EX 50 46 0 0 4 0 0 96 4 28
2018 EX-01 54 46 0 0 0 0 0 100 0 13
2017 EX 71 24 0 5 0 0 0 95 5 20
2014 EX 74 11 7 0 7 0 0 85 7 27
2014 EX-01 67 17 0 0 17 0 0 83 17 12

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 69 13 6 2 0 6 4 91 2 48
2020 EX-01 59 17 10 0 0 10 3 88 0 29

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 44 40 15 0 0 0 2 85 0 48
2020 EX-01 38 41 21 0 0 0 0 79 0 29

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 56 31 2 4 0 2 4 93 4 48
2020 EX-01 48 45 3 0 0 3 0 96 0 29

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 50 31 2 4 2 6 4 91 7 48
2020 EX-01 48 34 3 3 3 7 0 89 7 29
2019 EX 42 33 16 2 0 2 5 80 3 43
2019 EX-01 39 35 17 0 0 4 4 81 0 23
2018 EX 36 50 4 4 0 4 4 92 4 28
2018 EX-01 38 46 0 0 0 8 8 100 0 13
2017 EX 29 56 15 0 0 0 0 85 0 20
2014 EX 30 48 7 0 11 0 4 81 12 27
2014 EX-01 42 25 8 0 25 0 0 67 25 12

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 48 31 10 4 4 2 0 81 9 48
2020 EX-01 31 41 10 7 7 3 0 75 14 29
2019 EX 35 51 12 0 0 2 0 88 0 43
2019 EX-01 26 57 13 0 0 4 0 86 0 23
2018 EX 46 25 7 18 0 4 0 74 19 28
2018 EX-01 54 31 8 8 0 0 0 85 8 13
2017 EX 50 30 5 10 5 0 0 80 15 20
2014 EX 48 37 7 4 4 0 0 85 7 27
2014 EX-01 33 42 8 8 8 0 0 75 17 12

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 38 38 23 0 0 2 0 77 0 48
2020 EX-01 24 48 24 0 0 3 0 75 0 29
2019 EX 30 53 7 5 0 5 0 88 5 43
2019 EX-01 26 57 9 0 0 9 0 90 0 23
2018 EX 26 48 15 11 0 0 0 74 11 27
2018 EX-01 42 42 8 8 0 0 0 83 8 12

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 23 19 10 15 8 13 13 56 31 48
2020 EX-01 14 28 7 21 3 17 10 57 33 29
2019 EX 19 19 17 0 10 12 24 59 15 42
2019 EX-01 22 17 26 0 4 13 17 56 6 23
2018 EX 14 25 21 11 14 11 4 46 29 28
2018 EX-01 23 15 31 8 15 8 0 42 25 13
2017 EX 19 24 10 10 5 6 26 64 22 20
2014 EX 19 7 22 11 11 19 11 37 32 27
2014 EX-01 0 0 33 17 17 25 8 0 50 12

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 65 25 4 4 2 0 0 90 6 48
2020 EX-01 55 31 7 7 0 0 0 86 7 29

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 42 35 10 8 2 0 2 79 11 48
2020 EX-01 38 34 17 7 3 0 0 72 10 29
2019 EX 42 37 12 5 5 0 0 79 9 43
2019 EX-01 26 43 22 4 4 0 0 70 9 23
2017 EX 69 26 0 5 0 0 0 95 5 19
2014 EX 67 11 4 15 4 0 0 78 19 27
2014 EX-01 75 8 0 17 0 0 0 83 17 12

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 59 26 9 2 0 2 2 89 2 46
2020 EX-01 50 29 14 4 0 4 0 81 4 28
2019 EX 63 33 5 0 0 0 0 95 0 43
2019 EX-01 61 35 4 0 0 0 0 96 0 23
2017 EX 76 19 5 0 0 0 0 95 0 20
2014 EX 56 33 0 7 0 0 4 92 8 27
2014 EX-01 42 42 0 8 0 0 8 91 9 12

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 81 17 2 0 0 0 0 98 0 48
2020 EX-01 72 24 3 0 0 0 0 97 0 29
2017 EX 73 20 0 0 0 0 7 100 0 19
2014 EX 70 26 0 4 0 0 0 96 4 27
2014 EX-01 83 17 0 0 0 0 0 100 0 12

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 29 40 25 4 2 0 0 69 6 48
2020 EX-01 38 28 28 7 0 0 0 66 7 29
2019 EX 49 28 16 5 0 2 0 79 5 43
2019 EX-01 52 30 9 4 0 4 0 86 5 23

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 31 15 2 0 2 35 15 92 4 48
2020 EX-01 10 14 3 0 3 45 24 78 11 29
2019 EX 23 26 14 9 0 23 5 68 13 43
2019 EX-01 17 39 13 4 0 22 4 76 6 23
2018 EX 11 18 18 4 4 39 7 53 13 28
2018 EX-01 15 8 31 0 0 46 0 43 0 13
2017 EX 35 15 5 5 0 36 5 84 8 20
2014 EX 37 7 22 0 4 22 7 63 5 27
2014 EX-01 25 0 33 0 8 25 8 38 13 12

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 56 25 4 0 2 13 0 93 2 48
2020 EX-01 38 38 7 0 3 14 0 88 4 29
2019 EX 49 40 2 2 0 7 0 95 3 43
2019 EX-01 39 43 4 0 0 13 0 95 0 23
2018 EX 25 46 21 0 4 4 0 74 4 28
2018 EX-01 23 38 38 0 0 0 0 62 0 13
2017 EX 45 29 5 5 0 16 0 88 6 20
2014 EX 41 30 15 4 0 11 0 79 4 27
2014 EX-01 25 42 17 8 0 8 0 73 9 12

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 31 10 2 0 0 42 15 95 0 48
2020 EX-01 17 10 3 0 0 45 24 89 0 29
2019 EX 19 28 14 2 0 33 5 74 4 43
2019 EX-01 17 43 13 0 0 26 0 82 0 23
2018 EX 18 14 14 0 0 50 4 69 0 28
2018 EX-01 23 8 15 0 0 54 0 67 0 13
2017 EX 40 5 10 0 0 40 5 82 0 20
2014 EX 26 7 26 0 0 33 7 56 0 27
2014 EX-01 8 0 33 0 0 58 0 20 0 12

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 48 35 4 0 0 10 2 95 0 48
2020 EX-01 38 41 7 0 0 10 3 92 0 29
2019 EX 56 28 2 2 0 9 2 95 3 43
2019 EX-01 48 26 4 0 0 17 4 94 0 23
2018 EX 39 39 18 0 0 4 0 81 0 28
2018 EX-01 38 31 31 0 0 0 0 69 0 13
2017 EX 45 34 10 0 0 11 0 89 0 20
2014 EX 59 11 22 0 0 7 0 76 0 27
2014 EX-01 50 17 25 0 0 8 0 73 0 12

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EX 4 96 47
2020 EX-01 7 93 29

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EX 8 92 48
2020 EX-01 14 86 29
2019 EX 2 98 43
2019 EX-01 4 96 23
2014 EX 0 100 27
2014 EX-01 0 100 12

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 58 31 2 0 0 4 4 98 0 48
2020 EX-01 48 41 3 0 0 7 0 96 0 29
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 27 29 21 13 6 2 2 59 20 48
2020 EX-01 17 21 31 17 10 3 0 39 29 29

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 54 31 8 4 0 0 2 87 4 48
2020 EX-01 41 41 10 7 0 0 0 83 7 29

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 51 38 6 0 2 2 0 91 2 47
2020 EX-01 43 50 4 0 4 0 0 93 4 28

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 56 29 6 4 2 0 2 87 6 48
2020 EX-01 41 38 10 7 3 0 0 79 10 29

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 67 23 8 0 0 0 2 91 0 48
2020 EX-01 48 38 14 0 0 0 0 86 0 29

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 88 8 0 0 0 4 0 100 0 48
2020 EX-01 83 14 0 0 0 3 0 100 0 29

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 71 23 4 0 0 0 2 96 0 48
2020 EX-01 59 34 7 0 0 0 0 93 0 29

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 65 25 6 2 0 2 0 91 2 48
2020 EX-01 52 34 10 0 0 3 0 89 0 29

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 75 13 6 2 0 2 2 91 2 48
2020 EX-01 66 17 10 3 0 3 0 86 4 29

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EX 100 0 46
2020 EX-01 100 0 28

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 30 35 20 15 0 0 0 65 15 46
2020 EX-01 21 36 21 21 0 0 0 57 21 28

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 40 44 10 2 0 4 0 87 2 48
2020 EX-01 21 55 17 3 0 3 0 79 4 29
2019 EX 47 44 5 2 0 2 0 93 2 43
2019 EX-01 39 52 4 0 0 4 0 95 0 23
2018 EX 36 54 4 7 0 0 0 89 7 28
2018 EX-01 38 54 8 0 0 0 0 92 0 13
2017 EX 35 49 0 10 0 6 0 90 10 20

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 31 35 15 13 2 2 2 70 15 48
2020 EX-01 24 34 24 10 3 3 0 61 14 29

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 44 35 10 4 2 2 2 83 7 48
2020 EX-01 38 41 14 0 3 3 0 82 4 29

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 19 44 8 19 6 4 0 65 26 48
2020 EX-01 17 31 10 24 10 7 0 52 37 29
2019 EX 28 40 12 19 0 2 0 69 19 43
2019 EX-01 26 43 13 13 0 4 0 73 14 23
2018 EX 25 46 14 7 7 0 0 71 14 28
2018 EX-01 31 38 8 8 15 0 0 69 23 13
2017 EX 21 50 10 20 0 0 0 71 20 20

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 26 57 11 4 2 0 0 83 7 46
2020 EX-01 14 57 18 7 4 0 0 71 11 28
2019 EX 24 57 7 10 0 0 2 83 10 42
2019 EX-01 23 59 9 5 0 0 5 86 5 22

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 66 30 4 0 0 0 0 96 0 47
2020 EX-01 64 36 0 0 0 0 0 100 0 28

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 48 25 21 4 2 0 0 73 6 48
2020 EX-01 45 24 21 7 3 0 0 69 10 29
2019 EX 28 42 26 5 0 0 0 70 5 43
2019 EX-01 30 43 22 4 0 0 0 74 4 23
2018 EX 36 43 14 7 0 0 0 79 7 28
2018 EX-01 31 46 15 8 0 0 0 77 8 13
2017 EX 34 19 32 5 10 0 0 53 15 20

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 6 4 27 31 31 0 0 10 63 48
2020 EX-01 3 3 24 38 31 0 0 7 69 29
2019 EX 5 21 19 30 26 0 0 26 56 43
2019 EX-01 9 17 22 43 9 0 0 26 52 23
2018 EX 0 11 36 32 21 0 0 11 54 28
2018 EX-01 0 15 38 38 8 0 0 15 46 13
2017 EX 0 0 50 21 29 0 0 0 50 20

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 9 4 26 28 34 0 0 13 62 47
2020 EX-01 7 0 24 31 38 0 0 7 69 29
2019 EX 5 21 31 17 26 0 0 26 43 42
2019 EX-01 9 18 27 27 18 0 0 27 45 22
2018 EX 4 22 22 30 22 0 0 26 52 27
2018 EX-01 8 31 31 8 23 0 0 38 31 13
2017 EX 5 5 55 21 15 0 0 10 35 20

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 6 15 25 21 33 0 0 21 54 48
2020 EX-01 7 7 31 21 34 0 0 14 55 29
2019 EX 7 16 40 21 16 0 0 23 37 43
2019 EX-01 4 13 43 26 13 0 0 17 39 23
2018 EX 0 18 46 14 21 0 0 18 36 28
2018 EX-01 0 31 62 0 8 0 0 31 8 13
2017 EX 0 10 44 16 31 0 0 10 46 20

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 9 6 26 28 32 0 0 15 60 47
2020 EX-01 7 4 25 29 36 0 0 11 64 28
2019 EX 7 21 26 26 19 2 0 29 45 43
2019 EX-01 9 17 30 35 4 4 0 27 41 23
2018 EX 7 7 33 30 22 0 0 15 52 27
2018 EX-01 8 8 42 33 8 0 0 17 42 12
2017 EX 6 10 34 15 35 0 0 16 50 20

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 8 10 23 31 27 0 0 19 58 48
2020 EX-01 10 7 21 31 31 0 0 17 62 29
2019 EX 7 19 37 19 19 0 0 26 37 43
2019 EX-01 4 22 43 26 4 0 0 26 30 23
2018 EX 7 14 32 32 14 0 0 21 46 28
2018 EX-01 8 23 38 23 8 0 0 31 31 13
2017 EX 0 11 59 15 15 0 0 11 29 20

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 19 29 23 19 10 0 0 48 29 48
2020 EX-01 21 21 28 24 7 0 0 41 31 29

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 31 48 21 0 0 0 0 79 0 48
2020 EX-01 24 52 24 0 0 0 0 76 0 29
2019 EX 38 40 10 10 2 0 0 79 12 42
2019 EX-01 32 55 5 9 0 0 0 86 9 22
2018 EX 29 39 14 18 0 0 0 68 18 28
2018 EX-01 23 38 23 15 0 0 0 62 15 13
2017 EX 22 44 29 0 5 0 0 66 5 20

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 10 25 23 27 15 0 0 35 42 48
2020 EX-01 14 21 24 31 10 0 0 34 41 29
2019 EX 12 40 26 14 7 0 0 52 21 42
2019 EX-01 9 36 36 9 9 0 0 45 18 22
2018 EX 14 29 18 32 7 0 0 43 39 28
2018 EX-01 15 31 23 31 0 0 0 46 31 13
2017 EX 10 51 5 34 0 0 0 61 34 20

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 26 34 21 13 6 0 0 60 19 47
2020 EX-01 25 32 25 18 0 0 0 57 18 28
2019 EX 36 33 14 10 7 0 0 69 17 42
2019 EX-01 27 45 14 5 9 0 0 73 14 22
2018 EX 25 54 4 14 4 0 0 79 18 28
2018 EX-01 31 54 0 15 0 0 0 85 15 13
2017 EX 16 41 34 10 0 0 0 56 10 20

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 63 17 4 8 6 0 2 81 15 48
2020 EX-01 59 17 3 14 7 0 0 76 21 29
2019 EX 60 17 10 10 2 2 0 78 12 42
2019 EX-01 55 18 14 9 0 5 0 76 10 22

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 31 21 27 10 10 0 0 52 21 48
2020 EX-01 38 7 24 14 17 0 0 45 31 29

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 23 23 23 17 15 0 0 46 31 48
2020 EX-01 24 28 17 14 17 0 0 52 31 29
2019 EX 32 39 12 15 2 0 0 71 17 41
2019 EX-01 45 32 5 18 0 0 0 77 18 22
2018 EX 21 43 11 21 4 0 0 64 25 28
2018 EX-01 15 54 0 31 0 0 0 69 31 13
2017 EX 19 31 30 19 0 0 0 50 19 20

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 51 32 11 4 0 0 2 85 4 47
2020 EX-01 54 29 11 7 0 0 0 82 7 28
2019 EX 62 19 5 12 2 0 0 81 14 42
2019 EX-01 59 23 9 9 0 0 0 82 9 22
2018 EX 86 11 4 0 0 0 0 96 0 28
2018 EX-01 85 15 0 0 0 0 0 100 0 13
2017 EX 80 15 5 0 0 0 0 95 0 20

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 69 19 8 2 2 0 0 88 4 48
2020 EX-01 66 21 10 3 0 0 0 86 3 29

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 92 6 0 0 0 0 2 100 0 48
2020 EX-01 90 10 0 0 0 0 0 100 0 29
2019 EX 80 7 5 0 2 0 5 92 3 41
2019 EX-01 90 5 5 0 0 0 0 95 0 21
2018 EX 96 4 0 0 0 0 0 100 0 28
2018 EX-01 92 8 0 0 0 0 0 100 0 13

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 85 10 0 2 0 0 2 98 2 48
2020 EX-01 86 10 0 3 0 0 0 97 3 29
2019 EX 84 12 2 0 0 0 2 98 0 43
2019 EX-01 83 13 0 0 0 0 4 100 0 23
2018 EX 89 0 4 4 4 0 0 89 7 28
2018 EX-01 92 0 8 0 0 0 0 92 0 13
2017 EX 81 5 5 5 5 0 0 85 10 20

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 77 17 4 0 2 0 0 94 2 48
2020 EX-01 72 17 7 0 3 0 0 90 3 29
2019 EX 67 26 7 0 0 0 0 93 0 43
2019 EX-01 65 30 4 0 0 0 0 96 0 23
2018 EX 61 29 7 4 0 0 0 89 4 28
2018 EX-01 62 38 0 0 0 0 0 100 0 13
2017 EX 49 37 10 0 5 0 0 85 5 20

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 65 19 10 4 2 0 0 83 6 48
2020 EX-01 62 17 10 7 3 0 0 79 10 29
2019 EX 65 19 12 2 2 0 0 84 5 43
2019 EX-01 65 22 13 0 0 0 0 87 0 23
2018 EX 61 21 7 7 4 0 0 82 11 28
2018 EX-01 69 15 8 8 0 0 0 85 8 13
2017 EX 60 21 5 10 5 0 0 81 15 20

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 56 29 10 2 0 0 2 87 2 48
2020 EX-01 62 31 7 0 0 0 0 93 0 29
2019 EX 51 21 26 2 0 0 0 72 2 43
2019 EX-01 52 17 26 4 0 0 0 70 4 23
2018 EX 57 25 14 4 0 0 0 82 4 28
2018 EX-01 69 15 8 8 0 0 0 85 8 13
2017 EX 34 35 16 10 5 0 0 69 15 20

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 88 10 0 2 0 0 0 98 2 48
2020 EX-01 86 10 0 3 0 0 0 97 3 29
2019 EX 58 30 9 2 0 0 0 88 2 43
2019 EX-01 61 35 4 0 0 0 0 96 0 23
2018 EX 75 21 4 0 0 0 0 96 0 28
2018 EX-01 85 8 8 0 0 0 0 92 0 13
2017 EX 69 21 10 0 0 0 0 90 0 20

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 83 9 6 0 0 0 2 93 0 47
2020 EX-01 79 14 7 0 0 0 0 93 0 29
2019 EX 88 7 5 0 0 0 0 95 0 43
2019 EX-01 87 9 4 0 0 0 0 96 0 23
2018 EX 89 7 0 0 4 0 0 96 4 28
2018 EX-01 85 8 0 0 8 0 0 92 8 13
2017 EX 90 10 0 0 0 0 0 100 0 20

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 67 23 6 2 2 0 0 90 4 48
2020 EX-01 69 21 3 3 3 0 0 90 7 29
2019 EX 74 14 9 0 0 0 2 90 0 43
2019 EX-01 78 13 9 0 0 0 0 91 0 23
2018 EX 61 32 7 0 0 0 0 93 0 28
2018 EX-01 54 38 8 0 0 0 0 92 0 13
2017 EX 53 42 5 0 0 0 0 95 0 20

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 19 48 29 2 0 0 2 68 2 48
2020 EX-01 17 45 34 3 0 0 0 62 3 29

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 6 10 40 31 13 0 0 17 44 48
2020 EX-01 7 7 45 28 14 0 0 14 41 29
2019 EX 5 26 37 26 7 0 0 30 33 43
2019 EX-01 9 22 43 26 0 0 0 30 26 23
2018 EX 0 25 39 29 7 0 0 25 36 28
2018 EX-01 0 38 38 23 0 0 0 38 23 13
2017 EX 0 15 55 26 5 0 0 15 31 20

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 25 23 38 10 2 0 2 13 49 48
2020 EX-01 28 17 38 14 3 0 0 17 45 29
2019 EX 19 30 37 9 5 0 0 14 49 43
2019 EX-01 13 35 39 9 4 0 0 13 48 23
2018 EX 11 57 18 11 4 0 0 14 68 28
2018 EX-01 8 62 15 15 0 0 0 15 69 13
2017 EX 10 31 49 11 0 0 0 11 40 20
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 38 52 10 0 58 42 48
2020 EX-01 41 52 7 0 56 44 29

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EX 39 61 18
2020 EX-01 33 67 12

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 54 19 10 6 6 0 4 76 13 48
2020 EX-01 38 21 17 10 7 0 7 63 19 29
2019 EX 68 7 10 10 2 0 2 78 13 41
2019 EX-01 61 4 17 9 4 0 4 68 14 23
2018 EX 61 18 11 4 4 0 4 81 7 28
2018 EX-01 69 15 8 0 8 0 0 85 8 13

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 17 11 28 22 22 0 0 28 44 18
2020 EX-01 17 8 25 17 33 0 0 25 50 12

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 11 17 11 22 39 0 0 28 61 18
2020 EX-01 8 17 8 17 50 0 0 25 67 12
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