2020 Public Service Employee Survey Results by Theme for Infrastructure Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues
- Support to resolve pay or other compensation issues

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	45	37	10	6	2	0	82	8	105
2020	AS-01	50	33	11	6	0	0	83	6	18
2020	AS-02	44	22	15	11	7	0	67	19	27
2020	AS-03	47	42	11	0	0	0	89	0	19
2020	AS-04	31	50	13	6	0	0	81	6	16
2019	AS	43	40	2	8	6	1	84	14	100
2019	AS-01	60	40	0	0	0	0	100	0	15
2019	AS-02	33	43	3	10	10	0	77	20	30
2019	AS-03	36	43	7	7	7	0	79	14	14
2019	AS-04	53	35	0	6	6	0	88	12	17
2019	AS-05	47	40	0	7	0	7	93	7	15
2018	AS	38	45	9	6	2	0	83	8	53
2018	AS-02	20	55	15	5	5	0	75	10	20
2017	AS	31	43	20	3	3	0	73	6	61
2017	AS-01	38	28	25	0	9	0	66	9	10
2017	AS-02	25	47	24	4	0	0	72	4	24
2014	AS	25	47	8	10	10	0	72	20	60
2014	AS-01	15	55	8	0	23	0	70	23	13
2014	AS-02	36	32	9	18	5	0	68	23	22

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	46	37	11	4	3	0	83	7	104
2020	AS-01	56	28	11	6	0	0	83	6	18
2020	AS-02	48	30	11	4	7	0	78	11	27
2020	AS-03	37	53	5	5	0	0	89	5	19
2020	AS-04	38	25	25	6	6	0	63	13	16
2019	AS	49	32	7	8	4	1	81	12	101
2019	AS-01	60	33	7	0	0	0	93	0	15
2019	AS-02	37	40	3	13	7	0	77	20	30
2019	AS-03	50	36	7	7	0	0	86	7	14
2019	AS-04	59	12	18	6	6	0	71	12	17
2019	AS-05	47	40	7	0	0	7	93	0	15
2018	AS	44	28	15	11	2	0	72	13	54
2018	AS-02	25	40	25	5	5	0	65	10	20
2017	AS	29	35	20	10	6	0	64	16	61
2017	AS-01	28	53	9	9	0	0	81	9	10
2017	AS-02	29	29	30	4	8	0	57	12	24

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	54	38	8	1	0	0	91	1	104
2020	AS-01	50	39	11	0	0	0	89	0	18
2020	AS-02	52	33	15	0	0	0	85	0	27
2020	AS-03	61	28	6	6	0	0	89	6	18
2020	AS-04	50	44	6	0	0	0	94	0	16
2019	AS	52	37	3	6	1	1	90	7	101
2019	AS-01	57	36	7	0	0	0	93	0	14
2019	AS-02	48	35	6	6	3	0	84	10	31
2019	AS-03	50	36	0	14	0	0	86	14	14
2019	AS-04	59	35	0	6	0	0	94	6	17
2019	AS-05	53	33	0	7	0	7	93	7	15
2018	AS	59	26	13	0	2	0	85	2	54
2018	AS-02	55	20	20	0	5	0	75	5	20
2017	AS	50	38	11	2	0	0	88	2	61
2017	AS-01	56	9	34	0	0	0	66	0	10
2017	AS-02	50	42	8	0	0	0	92	0	24
2014	AS	59	30	5	3	3	0	88	7	60
2014	AS-01	62	30	0	8	0	0	92	8	13
2014	AS-02	64	32	5	0	0	0	95	0	22

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	50	38	9	2	1	0	88	3	104
2020	AS-01	47	35	18	0	0	0	82	0	17
2020	AS-02	44	37	11	4	4	0	81	7	27
2020	AS-03	47	53	0	0	0	0	100	0	19
2020	AS-04	38	50	6	6	0	0	88	6	16
2019	AS	54	31	5	4	5	1	86	9	100
2019	AS-01	67	33	0	0	0	0	100	0	15
2019	AS-02	61	23	0	6	10	0	84	16	31
2019	AS-03	43	36	14	7	0	0	79	7	14
2019	AS-04	65	18	6	6	6	0	82	12	17
2019	AS-05	23	69	0	0	0	8	100	0	13
2018	AS	50	31	9	7	2	0	81	9	54
2018	AS-02	40	40	10	5	5	0	80	10	20
2017	AS	34	43	13	8	2	0	77	10	61
2017	AS-01	47	44	0	0	9	0	91	9	10
2017	AS-02	25	33	34	8	0	0	58	8	24
2014	AS	40	32	17	8	3	0	72	12	60
2014	AS-01	24	46	23	8	0	0	70	8	13
2014	AS-02	45	32	9	9	5	0	77	14	22

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	56	25	16	2	1	0	81	3	105
2020	AS-01	61	11	28	0	0	0	72	0	18
2020	AS-02	63	11	22	0	4	0	74	4	27
2020	AS-03	63	26	5	5	0	0	89	5	19
2020	AS-04	31	56	13	0	0	0	88	0	16
2019	AS	57	25	8	4	5	1	83	9	102
2019	AS-01	80	20	0	0	0	0	100	0	15
2019	AS-02	58	23	10	3	6	0	81	10	31
2019	AS-03	57	21	14	7	0	0	79	7	14
2019	AS-04	53	29	6	6	6	0	82	12	17
2019	AS-05	47	40	0	0	7	7	93	7	15
2018	AS	37	37	11	9	4	2	75	13	54
2018	AS-02	15	55	15	10	5	0	70	15	20
2017	AS	45	24	20	7	5	0	69	12	61
2017	AS-01	72	28	0	0	0	0	100	0	10
2017	AS-02	33	25	26	8	8	0	58	17	24
2014	AS	35	37	13	10	5	0	72	15	60
2014	AS-01	46	31	0	8	15	0	77	23	13
2014	AS-02	41	32	14	14	0	0	73	14	22

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	57	31	10	2	1	0	88	3	104
2020	AS-01	67	17	17	0	0	0	83	0	18
2020	AS-02	63	26	7	0	4	0	89	4	27
2020	AS-03	58	32	11	0	0	0	89	0	19
2020	AS-04	33	47	13	7	0	0	80	7	15
2019	AS	59	24	8	4	4	1	84	8	101
2019	AS-01	87	13	0	0	0	0	100	0	15
2019	AS-02	60	20	10	3	7	0	80	10	30
2019	AS-03	57	21	14	7	0	0	79	7	14
2019	AS-04	53	29	6	6	6	0	82	12	17
2019	AS-05	47	40	0	7	0	7	93	7	15
2018	AS	37	43	9	9	0	2	81	9	54
2018	AS-02	15	60	15	10	0	0	75	10	20
2017	AS	45	28	17	5	5	0	73	10	60
2017	AS-01	72	28	0	0	0	0	100	0	10
2017	AS-02	39	17	31	4	9	0	56	13	23
2014	AS	35	38	13	7	7	0	73	13	60
2014	AS-01	39	39	0	8	15	0	77	23	13
2014	AS-02	41	36	18	5	0	0	77	5	22

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	48	24	17	8	1	2	1	74	9	105
2020	AS-01	50	33	6	11	0	0	0	83	11	18
2020	AS-02	52	22	19	0	4	0	4	77	4	27
2020	AS-03	53	32	11	5	0	0	0	84	5	19
2020	AS-04	38	13	25	19	0	6	0	53	20	16
2019	AS	49	23	12	4	10	2	1	74	14	102
2019	AS-01	73	13	13	0	0	0	0	87	0	15
2019	AS-02	52	19	10	6	10	0	3	73	17	31
2019	AS-03	43	14	21	7	14	0	0	57	21	14
2019	AS-04	53	24	6	6	12	0	0	76	18	17
2019	AS-05	33	40	7	0	7	13	0	85	8	15
2018	AS	30	41	7	13	9	0	0	70	22	54
2018	AS-02	10	55	10	15	10	0	0	65	25	20
2017	AS	35	21	20	16	8	0	0	56	24	61
2017	AS-01	62	9	28	0	0	0	0	72	0	10
2017	AS-02	29	16	22	20	12	0	0	46	33	24
2014	AS	27	27	10	20	12	3	2	56	33	60
2014	AS-01	39	15	15	16	15	0	0	54	31	13
2014	AS-02	27	23	14	27	5	5	0	52	33	22

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	55	25	16	1	1	2	82	1	105
2020	AS-01	67	11	22	0	0	0	78	0	18
2020	AS-02	44	41	15	0	0	0	85	0	27
2020	AS-03	58	5	26	5	0	5	67	6	19
2020	AS-04	44	25	19	0	6	6	79	0	16
2019	AS	73	11	14	1	2	0	85	1	102
2019	AS-01	80	20	0	0	0	0	100	0	15
2019	AS-02	84	6	10	0	0	0	90	0	31
2019	AS-03	43	29	21	7	0	0	71	7	14
2019	AS-04	76	12	12	0	0	0	88	0	17
2019	AS-05	73	0	20	0	7	0	79	0	15

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	61	25	9	5	0	0	1	87	5	105
2020	AS-01	72	17	11	0	0	0	0	89	0	18
2020	AS-02	56	26	15	4	0	0	0	81	4	27
2020	AS-03	68	26	0	5	0	0	0	95	5	19
2020	AS-04	44	13	19	19	0	0	6	60	20	16
2019	AS	68	15	9	3	4	2	0	84	7	102
2019	AS-01	80	13	7	0	0	0	0	93	0	15
2019	AS-02	65	19	6	3	3	3	0	87	7	31
2019	AS-03	64	21	14	0	0	0	0	86	0	14
2019	AS-04	71	12	18	0	0	0	0	82	0	17
2019	AS-05	67	13	0	7	7	7	0	86	14	15
2018	AS	52	28	7	6	6	2	0	81	11	54
2018	AS-02	35	45	10	0	5	5	0	84	5	20
2017	AS	54	28	7	7	3	0	2	83	10	61
2017	AS-01	81	19	0	0	0	0	0	100	0	10
2017	AS-02	45	33	9	4	4	0	4	82	9	24
2014	AS	47	33	13	5	2	0	0	80	7	60
2014	AS-01	55	23	8	8	8	0	0	77	15	13
2014	AS-02	55	32	14	0	0	0	0	86	0	22

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	69	18	10	3	1	0	0	87	4	105
2020	AS-01	72	11	17	0	0	0	0	83	0	18
2020	AS-02	67	15	19	0	0	0	0	81	0	27
2020	AS-03	58	32	11	0	0	0	0	89	0	19
2020	AS-04	56	25	0	13	6	0	0	81	19	16
2019	AS	67	22	6	2	2	2	0	90	4	102
2019	AS-01	93	7	0	0	0	0	0	100	0	15
2019	AS-02	61	26	6	0	3	3	0	90	3	31
2019	AS-03	57	29	7	7	0	0	0	86	7	14
2019	AS-04	71	29	0	0	0	0	0	100	0	17
2019	AS-05	60	20	13	0	0	7	0	86	0	15
2018	AS	57	19	9	6	7	2	0	77	13	54
2018	AS-02	35	30	20	0	10	5	0	68	11	20
2017	AS	64	18	8	5	3	0	2	83	8	61
2017	AS-01	81	19	0	0	0	0	0	100	0	10
2017	AS-02	58	25	9	4	0	0	4	86	4	24
2014	AS	50	30	13	3	3	0	0	80	7	60
2014	AS-01	55	30	0	0	15	0	0	85	15	13
2014	AS-02	45	32	23	0	0	0	0	77	0	22

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	52	31	10	1	2	3	1	87	3	105
2020	AS-01	78	17	6	0	0	0	0	94	0	18
2020	AS-02	67	26	4	0	4	0	0	93	4	27
2020	AS-03	26	32	32	0	0	5	5	65	0	19
2020	AS-04	25	50	6	6	0	13	0	86	7	16
2019	AS	48	33	11	1	2	5	1	85	3	101
2019	AS-01	80	7	7	0	0	7	0	93	0	15
2019	AS-02	55	26	10	3	6	0	0	81	10	31
2019	AS-03	36	43	14	0	0	7	0	85	0	14
2019	AS-04	47	29	12	0	0	6	6	87	0	17
2019	AS-05	27	60	7	0	0	7	0	93	0	15
2018	AS	28	43	13	7	2	7	0	76	10	54
2018	AS-02	10	60	15	10	5	0	0	70	15	20
2017	AS	33	33	19	6	5	3	0	68	11	61
2017	AS-01	62	28	9	0	0	0	0	91	0	10
2017	AS-02	29	31	25	8	8	0	0	59	16	24
2014	AS	25	38	20	5	8	0	3	66	14	60
2014	AS-01	31	39	15	0	15	0	0	70	15	13
2014	AS-02	27	32	23	9	5	0	5	62	14	22

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	50	35	10	3	1	2	0	86	4	105
2020	AS-01	72	11	17	0	0	0	0	83	0	18
2020	AS-02	56	33	7	0	4	0	0	89	4	27
2020	AS-03	32	47	11	0	0	11	0	88	0	19
2020	AS-04	25	56	13	6	0	0	0	81	6	16
2019	AS	46	36	11	2	3	3	0	84	5	101
2019	AS-01	87	7	7	0	0	0	0	93	0	15
2019	AS-02	52	23	13	3	10	0	0	74	13	31
2019	AS-03	21	64	7	0	0	7	0	92	0	14
2019	AS-04	53	29	12	6	0	0	0	82	6	17
2019	AS-05	27	60	7	0	0	7	0	93	0	15
2018	AS	35	30	20	11	2	2	0	66	13	54
2018	AS-02	10	35	40	10	5	0	0	45	15	20
2017	AS	32	34	18	10	6	0	0	66	16	61
2017	AS-01	72	28	0	0	0	0	0	100	0	10
2017	AS-02	21	33	22	16	8	0	0	54	25	24
2014	AS	28	38	22	3	7	0	2	68	10	60
2014	AS-01	39	31	15	8	8	0	0	70	15	13
2014	AS-02	32	41	18	5	5	0	0	73	9	22

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	34	42	12	4	2	6	1	81	6	103
2020	AS-01	50	28	11	6	0	0	6	82	6	18
2020	AS-02	42	38	15	0	4	0	0	81	4	26
2020	AS-03	32	42	11	0	0	16	0	88	0	19
2020	AS-04	19	44	13	6	6	13	0	71	14	16
2019	AS	33	42	13	4	3	5	0	79	7	100
2019	AS-01	53	27	20	0	0	0	0	80	0	15
2019	AS-02	50	30	10	3	7	0	0	80	10	30
2019	AS-03	14	57	14	7	0	7	0	77	8	14
2019	AS-04	35	41	6	6	0	12	0	87	7	17
2019	AS-05	7	60	20	7	0	7	0	71	7	15
2018	AS	23	30	25	15	6	2	0	54	21	53
2018	AS-02	0	35	40	10	10	5	0	37	21	20
2017	AS	22	40	17	13	8	0	0	63	21	61
2017	AS-01	53	38	0	9	0	0	0	91	9	10
2017	AS-02	16	37	18	16	12	0	0	54	28	24
2014	AS	23	43	18	10	3	0	2	68	14	60
2014	AS-01	38	31	8	16	8	0	0	69	24	13
2014	AS-02	27	50	18	5	0	0	0	77	5	22

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	38	39	11	7	1	4	0	81	8	104
2020	AS-01	56	28	17	0	0	0	0	83	0	18
2020	AS-02	56	26	7	4	4	4	0	85	8	27
2020	AS-03	26	47	11	5	0	11	0	82	6	19
2020	AS-04	31	44	6	13	0	6	0	80	13	16
2019	AS	34	44	11	6	5	1	0	78	11	101
2019	AS-01	53	40	7	0	0	0	0	93	0	15
2019	AS-02	45	35	10	0	10	0	0	81	10	31
2019	AS-03	7	64	0	21	7	0	0	71	29	14
2019	AS-04	47	29	24	0	0	0	0	76	0	17
2019	AS-05	13	53	13	13	0	7	0	71	14	15
2018	AS	24	37	17	13	7	2	0	62	21	54
2018	AS-02	15	35	20	15	10	5	0	53	26	20
2017	AS	25	34	29	6	5	0	0	59	11	61
2017	AS-01	72	28	0	0	0	0	0	100	0	10
2017	AS-02	16	25	47	8	4	0	0	41	12	24
2014	AS	22	30	23	13	5	3	3	56	20	60
2014	AS-01	24	46	15	8	8	0	0	70	15	13
2014	AS-02	27	27	14	9	9	9	5	63	21	22

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	45	35	13	7	0	0	0	80	7	105
2020	AS-01	50	39	6	6	0	0	0	89	6	18
2020	AS-02	44	30	15	11	0	0	0	74	11	27
2020	AS-03	58	32	11	0	0	0	0	89	0	19
2020	AS-04	31	31	19	19	0	0	0	63	19	16
2019	AS	53	27	10	7	2	1	0	81	9	102
2019	AS-01	67	13	13	7	0	0	0	80	7	15
2019	AS-02	52	32	10	0	6	0	0	84	6	31
2019	AS-03	43	50	0	7	0	0	0	93	7	14
2019	AS-04	53	18	24	6	0	0	0	71	6	17
2019	AS-05	53	33	7	0	0	7	0	93	0	15
2018	AS	38	38	13	11	0	0	0	75	11	53
2018	AS-02	25	45	20	10	0	0	0	70	10	20
2017	AS	34	27	19	11	6	0	3	62	18	61
2017	AS-01	28	44	9	19	0	0	0	72	19	10
2017	AS-02	37	25	22	4	8	0	4	64	13	24
2014	AS	27	39	12	14	8	0	0	66	22	59
2014	AS-01	16	50	0	17	16	0	0	66	34	12
2014	AS-02	27	41	9	23	0	0	0	68	23	22

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	39	50	8	2	1	0	89	3	103
2020	AS-01	35	53	12	0	0	0	88	0	17
2020	AS-02	41	52	7	0	0	0	93	0	27
2020	AS-03	26	58	11	5	0	0	84	5	19
2020	AS-04	44	38	13	0	6	0	81	6	16
2019	AS	45	34	7	8	5	1	80	13	102
2019	AS-01	67	33	0	0	0	0	100	0	15
2019	AS-02	39	39	6	13	3	0	77	16	31
2019	AS-03	36	43	7	7	7	0	79	14	14
2019	AS-04	53	24	12	6	6	0	76	12	17
2019	AS-05	40	40	7	7	0	7	86	7	15
2018	AS	33	43	7	13	4	0	76	17	54
2018	AS-02	15	45	10	25	5	0	60	30	20
2017	AS	32	37	14	16	2	0	69	18	61
2017	AS-01	44	38	9	0	9	0	81	9	10
2017	AS-02	37	33	18	12	0	0	70	12	24

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	54	27	13	4	1	0	1	82	5	105
2020	AS-01	67	17	17	0	0	0	0	83	0	18
2020	AS-02	48	33	15	0	4	0	0	81	4	27
2020	AS-03	47	32	11	5	0	0	5	83	6	19
2020	AS-04	44	25	13	19	0	0	0	69	19	16
2019	AS	64	20	8	3	3	2	1	86	6	102
2019	AS-01	87	7	0	7	0	0	0	93	7	15
2019	AS-02	68	19	3	3	3	3	0	90	7	31
2019	AS-03	50	43	7	0	0	0	0	93	0	14
2019	AS-04	65	18	18	0	0	0	0	82	0	17
2019	AS-05	60	13	7	0	7	7	7	85	8	15
2018	AS	48	24	11	11	4	2	0	74	15	54
2018	AS-02	30	30	20	10	5	5	0	63	16	20
2017	AS	45	35	9	7	3	0	2	81	10	61
2017	AS-01	66	34	0	0	0	0	0	100	0	10
2017	AS-02	45	33	10	4	4	0	4	81	9	24
2014	AS	36	37	15	9	3	0	0	73	12	60
2014	AS-01	45	24	0	24	8	0	0	69	31	13
2014	AS-02	36	45	14	5	0	0	0	82	5	22

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	47	31	16	4	1	0	1	79	5	105
2020	AS-01	50	28	22	0	0	0	0	78	0	18
2020	AS-02	52	30	15	4	0	0	0	81	4	27
2020	AS-03	37	37	16	11	0	0	0	74	11	19
2020	AS-04	38	38	19	0	6	0	0	75	6	16
2019	AS	45	27	17	9	1	1	0	73	10	102
2019	AS-01	33	47	20	0	0	0	0	80	0	15
2019	AS-02	45	23	16	13	3	0	0	68	16	31
2019	AS-03	36	29	29	7	0	0	0	64	7	14
2019	AS-04	59	18	18	6	0	0	0	76	6	17
2019	AS-05	53	20	13	7	0	7	0	79	7	15
2018	AS	31	37	19	11	2	0	0	69	13	54
2018	AS-02	15	60	10	15	0	0	0	75	15	20
2017	AS	37	30	20	13	0	0	0	67	13	61
2017	AS-01	44	38	9	9	0	0	0	81	9	10
2017	AS-02	37	16	26	20	0	0	0	53	20	24
2014	AS	35	38	15	7	3	2	0	75	10	60
2014	AS-01	24	46	8	8	8	8	0	76	16	13
2014	AS-02	45	32	14	9	0	0	0	77	9	22

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	55	24	10	6	1	1	3	82	7	105
2020	AS-01	67	17	11	6	0	0	0	83	6	18
2020	AS-02	44	30	15	4	4	0	4	77	8	27
2020	AS-03	68	11	16	5	0	0	0	79	5	19
2020	AS-04	38	31	6	13	0	6	6	79	14	16

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	43	30	16	5	1	5	77	6	105
2020	AS-01	67	0	22	0	6	6	71	6	18
2020	AS-02	59	19	15	7	0	0	78	7	27
2020	AS-03	21	53	16	5	0	5	78	6	19
2020	AS-04	38	31	19	6	0	6	73	7	16
2019	AS	42	32	13	7	3	3	77	10	102
2019	AS-01	53	33	13	0	0	0	87	0	15
2019	AS-02	45	26	19	3	6	0	71	10	31
2019	AS-03	21	57	7	14	0	0	79	14	14
2019	AS-04	47	24	12	12	0	6	75	13	17
2019	AS-05	40	33	7	0	7	13	85	8	15
2018	AS	34	32	13	11	6	4	69	18	53
2018	AS-02	20	40	15	15	10	0	60	25	20
2017	AS	30	31	19	9	3	7	66	14	61
2017	AS-01	53	28	9	0	0	9	90	0	10
2017	AS-02	21	21	29	16	4	10	46	22	24
2014	AS	27	35	25	7	5	2	63	12	60
2014	AS-01	17	23	30	0	23	8	43	24	13
2014	AS-02	18	45	23	14	0	0	64	14	22

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	19	36	17	13	7	5	3	60	22	105
2020	AS-01	28	17	28	11	11	6	0	47	24	18
2020	AS-02	22	44	15	7	7	0	4	69	15	27
2020	AS-03	11	47	11	21	5	5	0	61	28	19
2020	AS-04	19	25	19	13	13	13	0	50	29	16
2019	AS	31	25	14	15	9	5	2	60	26	101
2019	AS-01	40	13	27	13	0	0	7	57	14	15
2019	AS-02	35	23	6	19	10	3	3	62	31	31
2019	AS-03	14	29	21	7	29	0	0	43	36	14
2019	AS-04	29	29	18	12	6	6	0	63	19	17
2019	AS-05	21	36	14	7	7	14	0	67	17	14
2018	AS	26	17	19	26	11	2	0	43	38	54
2018	AS-02	15	20	30	25	10	0	0	35	35	20
2017	AS	15	21	24	18	15	7	0	39	35	61
2017	AS-01	44	9	19	19	9	0	0	53	28	10
2017	AS-02	8	25	17	29	12	10	0	36	45	24
2014	AS	17	27	22	18	13	0	3	45	33	60
2014	AS-01	9	30	23	24	15	0	0	39	39	13
2014	AS-02	14	27	27	23	9	0	0	41	32	22

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	50	19	17	5	4	1	4	73	9	105
2020	AS-01	44	22	17	0	11	0	6	71	12	18
2020	AS-02	56	15	15	7	4	4	0	73	12	27
2020	AS-03	53	16	26	5	0	0	0	68	5	19
2020	AS-04	56	25	19	0	0	0	0	81	0	16
2019	AS	54	28	7	5	2	1	3	86	7	102
2019	AS-01	60	27	7	0	0	0	7	93	0	15
2019	AS-02	61	13	10	10	3	0	3	77	13	31
2019	AS-03	43	43	0	7	7	0	0	86	14	14
2019	AS-04	59	29	12	0	0	0	0	88	0	17
2019	AS-05	53	33	0	0	0	7	7	100	0	15

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	54	22	13	4	3	0	4	79	7	105
2020	AS-01	67	11	17	0	0	0	6	82	0	18
2020	AS-02	52	19	11	4	11	0	4	73	15	27
2020	AS-03	53	37	11	0	0	0	0	89	0	19
2020	AS-04	63	13	13	13	0	0	0	75	13	16
2019	AS	56	19	14	7	0	1	4	78	7	102
2019	AS-01	53	20	13	7	0	0	7	79	7	15
2019	AS-02	55	19	16	6	0	0	3	77	7	31
2019	AS-03	43	14	21	14	0	0	7	62	15	14
2019	AS-04	76	0	12	12	0	0	0	76	12	17
2019	AS-05	53	33	0	0	0	7	7	100	0	15

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	87	4	4	1	0	0	5	95	1	105
2020	AS-01	89	6	0	0	0	0	6	100	0	18
2020	AS-02	89	4	7	0	0	0	0	93	0	27
2020	AS-03	89	5	5	0	0	0	0	95	0	19
2020	AS-04	88	0	0	6	0	0	6	93	7	16
2019	AS	80	8	3	1	2	4	2	94	3	102
2019	AS-01	93	7	0	0	0	0	0	100	0	15
2019	AS-02	74	10	6	0	3	3	3	90	3	31
2019	AS-03	86	7	0	7	0	0	0	93	7	14
2019	AS-04	88	12	0	0	0	0	0	100	0	17
2019	AS-05	80	7	0	0	0	7	7	100	0	15

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	80	7	4	2	1	0	7	93	3	105
2020	AS-01	83	0	11	0	0	0	6	88	0	18
2020	AS-02	74	15	4	0	4	0	4	92	4	27
2020	AS-03	84	11	0	5	0	0	0	95	5	19
2020	AS-04	88	0	0	6	0	0	6	93	7	16
2019	AS	87	5	1	2	0	1	4	97	2	100
2019	AS-01	93	0	0	0	0	0	7	100	0	15
2019	AS-02	87	3	3	6	0	0	0	90	6	31
2019	AS-03	93	7	0	0	0	0	0	100	0	14
2019	AS-04	94	0	0	0	0	0	6	100	0	16
2019	AS-05	73	7	0	0	0	7	13	100	0	15

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	41	42	10	7	0	0	84	7	104
2020	AS-01	72	11	11	6	0	0	83	6	18
2020	AS-02	37	37	15	11	0	0	74	11	27
2020	AS-03	26	63	5	5	0	0	89	5	19
2020	AS-04	25	50	13	13	0	0	75	13	16
2019	AS	48	33	13	4	2	1	81	6	101
2019	AS-01	53	40	7	0	0	0	93	0	15
2019	AS-02	43	27	23	3	3	0	70	7	30
2019	AS-03	36	43	14	7	0	0	79	7	14
2019	AS-04	53	35	6	0	6	0	88	6	17
2019	AS-05	47	33	13	0	0	7	86	0	15
2018	AS	50	30	9	7	4	0	80	11	54
2018	AS-02	35	45	10	10	0	0	80	10	20
2017	AS	27	38	18	11	5	0	66	16	61
2017	AS-01	19	44	19	19	0	0	62	19	10
2017	AS-02	25	41	22	8	4	0	66	12	24
2014	AS	33	37	12	10	8	0	70	18	60
2014	AS-01	23	40	8	15	15	0	62	30	13
2014	AS-02	41	23	23	9	5	0	64	14	22

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	53	33	10	4	1	0	86	5	104
2020	AS-01	61	22	17	0	0	0	83	0	18
2020	AS-02	46	42	8	4	0	0	88	4	26
2020	AS-03	68	16	16	0	0	0	84	0	19
2020	AS-04	38	38	0	19	6	0	75	25	16
2019	AS	55	28	10	4	2	1	84	6	102
2019	AS-01	67	33	0	0	0	0	100	0	15
2019	AS-02	52	26	16	3	3	0	77	6	31
2019	AS-03	57	21	14	7	0	0	79	7	14
2019	AS-04	53	29	12	6	0	0	82	6	17
2019	AS-05	53	33	7	0	0	7	93	0	15
2018	AS	43	32	13	6	6	0	75	11	53
2018	AS-02	35	40	10	5	10	0	75	15	20
2017	AS	34	39	11	10	6	0	72	16	61
2017	AS-01	38	47	15	0	0	0	85	0	10
2017	AS-02	25	41	14	12	8	0	66	20	24
2014	AS	45	37	8	3	7	0	82	10	60
2014	AS-01	31	46	8	0	15	0	77	15	13
2014	AS-02	55	27	14	0	5	0	82	5	22

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	45	38	13	3	1	0	1	83	4	103
2020	AS-01	67	17	17	0	0	0	0	83	0	18
2020	AS-02	46	35	8	4	4	0	4	84	8	26
2020	AS-03	28	56	11	6	0	0	0	83	6	18
2020	AS-04	31	44	25	0	0	0	0	75	0	16
2019	AS	50	28	15	4	2	1	0	79	6	100
2019	AS-01	47	40	13	0	0	0	0	87	0	15
2019	AS-02	52	28	14	3	3	0	0	79	7	29
2019	AS-03	36	36	21	7	0	0	0	71	7	14
2019	AS-04	59	18	18	6	0	0	0	76	6	17
2019	AS-05	53	27	13	0	0	7	0	86	0	15
2018	AS	48	22	22	2	6	0	0	70	7	54
2018	AS-02	30	40	25	0	5	0	0	70	5	20
2017	AS	39	41	8	7	5	0	0	81	12	61
2017	AS-01	62	38	0	0	0	0	0	100	0	10
2017	AS-02	33	51	8	0	8	0	0	84	8	24
2014	AS	43	38	8	7	3	0	0	82	10	60
2014	AS-01	31	54	8	0	8	0	0	85	8	13
2014	AS-02	59	23	9	9	0	0	0	82	9	22

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	34	47	15	2	0	2	83	2	105
2020	AS-01	50	33	17	0	0	0	83	0	18
2020	AS-02	44	37	7	7	0	4	85	8	27
2020	AS-03	26	58	11	0	0	5	89	0	19
2020	AS-04	19	44	38	0	0	0	63	0	16
2019	AS	30	42	14	8	2	4	76	10	102
2019	AS-01	40	40	13	0	7	0	80	7	15
2019	AS-02	32	39	23	3	3	0	71	6	31
2019	AS-03	14	57	7	21	0	0	71	21	14
2019	AS-04	35	47	12	0	0	6	88	0	17
2019	AS-05	27	40	7	13	0	13	77	15	15
2018	AS	17	50	20	6	6	2	68	11	54
2018	AS-02	0	50	40	0	10	0	50	10	20
2017	AS	22	37	30	6	3	2	60	10	61
2017	AS-01	44	19	38	0	0	0	62	0	10
2017	AS-02	12	41	26	16	0	4	56	17	24

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	49	23	10	13	4	0	1	73	17	104
2020	AS-01	53	24	12	6	0	0	6	81	6	17
2020	AS-02	48	7	11	22	11	0	0	56	33	27
2020	AS-03	37	58	0	5	0	0	0	95	5	19
2020	AS-04	56	13	6	19	6	0	0	69	25	16
2019	AS	59	27	7	3	3	1	0	87	6	102
2019	AS-01	67	33	0	0	0	0	0	100	0	15
2019	AS-02	52	32	6	3	6	0	0	84	10	31
2019	AS-03	50	43	7	0	0	0	0	93	0	14
2019	AS-04	65	12	18	6	0	0	0	76	6	17
2019	AS-05	73	13	7	0	0	7	0	93	0	15
2018	AS	44	33	15	6	0	0	2	79	6	54
2018	AS-02	35	45	15	5	0	0	0	80	5	20
2017	AS	38	44	9	6	3	0	0	82	9	61
2017	AS-01	53	47	0	0	0	0	0	100	0	10
2017	AS-02	29	49	10	4	8	0	0	78	12	24
2014	AS	38	40	8	7	7	0	0	78	13	60
2014	AS-01	31	54	0	0	15	0	0	85	15	13
2014	AS-02	41	41	14	5	0	0	0	82	5	22

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	34	31	16	15	3	0	0	66	18	105
2020	AS-01	61	17	11	6	6	0	0	78	11	18
2020	AS-02	41	30	22	7	0	0	0	70	7	27
2020	AS-03	32	37	11	21	0	0	0	68	21	19
2020	AS-04	25	31	19	25	0	0	0	56	25	16
2019	AS	32	41	16	8	1	1	1	75	9	102
2019	AS-01	53	27	20	0	0	0	0	80	0	15
2019	AS-02	35	52	6	6	0	0	0	87	6	31
2019	AS-03	36	14	14	21	7	0	7	54	31	14
2019	AS-04	12	59	18	12	0	0	0	71	12	17
2019	AS-05	27	47	20	0	0	7	0	79	0	15
2018	AS	35	31	20	11	4	0	0	65	15	55
2018	AS-02	25	30	25	20	0	0	0	55	20	20
2017	AS	32	36	20	8	5	0	0	67	13	61
2017	AS-01	44	47	0	9	0	0	0	91	9	10
2017	AS-02	38	22	24	8	8	0	0	59	16	24
2014	AS	36	42	7	7	7	0	2	80	13	60
2014	AS-01	45	32	0	15	8	0	0	77	23	13
2014	AS-02	50	45	5	0	0	0	0	95	0	22

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	38	62	104
2020	AS-01	28	72	18
2020	AS-02	38	62	26
2020	AS-03	32	68	19
2020	AS-04	44	56	16

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	59	18	8	1	1	3	10	89	2	105
2020	AS-01	67	17	6	0	0	0	11	94	0	18
2020	AS-02	52	19	15	0	0	0	15	83	0	27
2020	AS-03	58	21	5	0	0	11	5	94	0	19
2020	AS-04	69	19	0	0	6	0	6	93	7	16

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	AS	23	32	45	105
2020	AS-01	39	11	50	18
2020	AS-02	22	44	33	27
2020	AS-03	21	42	37	19
2020	AS-04	6	38	56	16
2019	AS	30	27	42	102
2019	AS-01	13	47	40	15
2019	AS-02	39	29	32	31
2019	AS-03	50	7	43	14
2019	AS-04	24	29	47	17
2019	AS-05	13	33	53	15
2018	AS	31	24	44	54
2018	AS-02	50	20	30	20
2017	AS	44	24	32	61
2017	AS-01	38	38	25	10
2017	AS-02	47	8	45	24
2014	AS	38	22	40	60
2014	AS-01	8	23	70	13
2014	AS-02	55	9	36	22

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	AS	13	17	25	8	25	13	24
2019	AS	10	19	52	3	3	13	31
2019	AS-02	8	17	50	8	8	8	12
2018	AS	18	6	53	0	12	12	17
2018	AS-02	10	10	70	0	0	10	10
2017	AS	7	15	66	4	4	4	27
2017	AS-02	0	18	73	0	9	0	11
2014	AS	0	22	57	4	9999	17	23
2014	AS-02	0	25	58	0	9999	17	12

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	51	38	7	3	1	0	0	89	4	104
2020	AS-01	56	33	11	0	0	0	0	89	0	18
2020	AS-02	50	31	8	12	0	0	0	81	12	26
2020	AS-03	42	58	0	0	0	0	0	100	0	19
2020	AS-04	50	38	6	0	6	0	0	88	6	16
2019	AS	55	29	9	4	0	2	1	87	4	102
2019	AS-01	67	27	7	0	0	0	0	93	0	15
2019	AS-02	48	35	13	3	0	0	0	84	3	31
2019	AS-03	57	21	7	7	0	0	7	85	8	14
2019	AS-04	59	18	12	6	0	6	0	81	6	17
2019	AS-05	40	47	7	0	0	7	0	93	0	15
2018	AS	46	39	11	2	0	2	0	87	2	54
2018	AS-02	30	60	10	0	0	0	0	90	0	20
2017	AS	38	41	15	5	2	0	0	79	7	61
2017	AS-01	62	38	0	0	0	0	0	100	0	10
2017	AS-02	33	46	17	4	0	0	0	79	4	24
2014	AS	40	40	17	0	3	0	0	80	3	60
2014	AS-01	31	31	38	0	0	0	0	62	0	13
2014	AS-02	45	45	9	0	0	0	0	91	0	22

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	48	35	10	3	2	2	0	84	5	105
2020	AS-01	67	17	17	0	0	0	0	83	0	18
2020	AS-02	59	30	7	0	4	0	0	89	4	27
2020	AS-03	42	47	5	0	0	5	0	94	0	19
2020	AS-04	44	31	6	13	6	0	0	75	19	16
2019	AS	41	44	10	2	1	2	0	87	3	102
2019	AS-01	60	27	13	0	0	0	0	87	0	15
2019	AS-02	39	48	13	0	0	0	0	87	0	31
2019	AS-03	36	43	7	7	7	0	0	79	14	14
2019	AS-04	59	29	0	6	0	6	0	94	6	17
2019	AS-05	20	60	13	0	0	7	0	86	0	15
2018	AS	34	42	15	8	0	2	0	77	8	53
2018	AS-02	35	40	20	5	0	0	0	75	5	20
2017	AS	32	49	13	5	2	0	0	81	6	61
2017	AS-01	44	47	9	0	0	0	0	91	0	10
2017	AS-02	33	50	12	4	0	0	0	84	4	24
2014	AS	39	30	15	10	3	2	2	71	14	60
2014	AS-01	40	38	15	0	8	0	0	77	8	13
2014	AS-02	55	27	9	5	0	5	0	86	5	22

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	7	29	35	17	13	0	0	30	36	104
2020	AS-01	6	24	47	12	12	0	0	24	29	17
2020	AS-02	0	26	26	26	22	0	0	48	26	27
2020	AS-03	0	26	42	26	5	0	0	32	26	19
2020	AS-04	31	25	19	19	6	0	0	25	56	16
2019	AS	11	26	35	16	11	1	1	27	37	101
2019	AS-01	0	20	27	27	27	0	0	53	20	15
2019	AS-02	16	32	29	16	6	0	0	23	48	31
2019	AS-03	14	14	43	14	7	0	7	23	31	14
2019	AS-04	0	19	50	13	19	0	0	31	19	16
2019	AS-05	13	33	27	13	7	7	0	21	50	15
2018	AS	13	26	32	19	8	0	2	27	40	53
2018	AS-02	32	26	26	11	5	0	0	16	58	19
2017	AS	11	24	41	16	8	0	0	24	35	60
2017	AS-01	0	9	38	38	15	0	0	53	9	10
2017	AS-02	17	31	31	21	0	0	0	21	48	23
2014	AS	17	18	33	20	12	0	0	32	35	60
2014	AS-01	24	0	31	38	8	0	0	45	24	13
2014	AS-02	9	9	41	18	23	0	0	41	18	22

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	9	10	18	35	24	3	2	62	19	104
2020	AS-01	12	18	18	24	29	0	0	53	29	17
2020	AS-02	7	4	22	37	26	4	0	65	12	27
2020	AS-03	5	5	11	42	32	0	5	78	11	19
2020	AS-04	13	19	25	25	13	6	0	40	33	16
2019	AS	9	14	30	21	20	4	3	43	24	102
2019	AS-01	13	7	7	13	47	13	0	69	23	15
2019	AS-02	6	23	23	32	10	0	6	45	31	31
2019	AS-03	7	14	36	21	21	0	0	43	21	14
2019	AS-04	6	12	35	6	29	6	6	40	20	17
2019	AS-05	13	13	33	20	13	7	0	36	29	15
2018	AS	19	28	15	17	15	4	2	34	50	53
2018	AS-02	32	32	11	11	11	5	0	22	67	19
2017	AS	10	26	34	19	9	2	0	29	37	61
2017	AS-01	0	19	9	28	34	9	0	69	21	10
2017	AS-02	14	33	33	16	4	0	0	20	47	24
2014	AS	10	15	22	27	20	3	3	50	27	60
2014	AS-01	8	15	24	23	31	0	0	54	23	13
2014	AS-02	5	5	23	36	27	5	0	67	10	22

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	5	17	36	21	17	1	2	40	23	103
2020	AS-01	12	24	29	12	18	6	0	31	38	17
2020	AS-02	4	8	46	8	35	0	0	42	12	26
2020	AS-03	0	11	37	37	16	0	0	53	11	19
2020	AS-04	0	25	31	38	6	0	0	44	25	16
2019	AS	6	20	32	23	16	2	2	40	27	101
2019	AS-01	0	7	40	20	33	0	0	53	7	15
2019	AS-02	0	32	29	23	10	3	3	34	34	31
2019	AS-03	8	23	23	31	15	0	0	46	31	13
2019	AS-04	6	18	24	24	24	0	6	50	25	17
2019	AS-05	13	13	47	13	7	7	0	21	29	15
2018	AS	15	23	32	9	15	2	4	26	40	53
2018	AS-02	16	32	16	11	16	5	5	29	53	19
2017	AS	10	27	33	18	12	0	0	31	37	60
2017	AS-01	9	9	9	38	34	0	0	72	19	10
2017	AS-02	17	32	30	13	9	0	0	22	49	23
2014	AS	17	18	43	15	5	0	2	20	36	60
2014	AS-01	32	30	30	0	8	0	0	8	62	13
2014	AS-02	5	9	55	27	5	0	0	32	14	22

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	7	19	46	14	13	0	2	27	27	103
2020	AS-01	6	29	29	12	18	0	6	31	38	17
2020	AS-02	0	22	41	11	26	0	0	37	22	27
2020	AS-03	0	5	68	21	5	0	0	26	5	19
2020	AS-04	19	25	44	0	13	0	0	13	44	16
2019	AS	5	21	37	23	12	2	1	36	27	101
2019	AS-01	0	7	33	33	20	7	0	57	7	15
2019	AS-02	6	16	42	29	6	0	0	35	23	31
2019	AS-03	7	21	43	21	7	0	0	29	29	14
2019	AS-04	6	25	25	19	19	0	6	40	33	16
2019	AS-05	7	20	40	20	7	7	0	29	29	15
2018	AS	17	21	38	11	13	0	0	25	38	53
2018	AS-02	21	21	37	11	11	0	0	21	42	19
2017	AS	5	24	28	32	11	0	0	43	29	59
2017	AS-01	0	0	19	47	34	0	0	81	0	10
2017	AS-02	0	35	21	35	9	0	0	43	35	23
2014	AS	8	19	36	26	7	0	5	34	28	59
2014	AS-01	8	8	61	16	8	0	0	24	15	13
2014	AS-02	5	14	19	48	14	0	0	62	19	21

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	9	15	37	14	20	2	3	36	25	104
2020	AS-01	12	18	29	12	24	0	6	38	31	17
2020	AS-02	0	11	30	19	37	4	0	58	12	27
2020	AS-03	0	11	42	21	26	0	0	47	11	19
2020	AS-04	19	19	44	13	6	0	0	19	38	16
2019	AS	7	20	24	25	21	1	3	48	28	102
2019	AS-01	0	0	20	20	60	0	0	80	0	15
2019	AS-02	10	13	16	39	19	0	3	60	23	31
2019	AS-03	0	36	36	14	14	0	0	29	36	14
2019	AS-04	12	24	18	24	12	0	12	40	40	17
2019	AS-05	7	20	33	27	7	7	0	36	29	15
2018	AS	15	25	30	17	8	0	6	26	42	53
2018	AS-02	21	42	16	16	5	0	0	21	63	19
2017	AS	8	28	28	21	14	0	0	35	37	60
2017	AS-01	0	28	9	28	34	0	0	62	28	10
2017	AS-02	8	36	30	13	13	0	0	26	44	23
2014	AS	13	22	25	18	17	2	3	37	37	60
2014	AS-01	8	8	31	23	24	8	0	50	16	13
2014	AS-02	5	27	18	23	27	0	0	50	32	22

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	6	21	24	23	20	4	2	46	29	104
2020	AS-01	18	18	41	0	18	0	6	19	38	17
2020	AS-02	7	4	26	22	33	7	0	60	12	27
2020	AS-03	0	16	21	42	21	0	0	63	16	19
2020	AS-04	0	38	19	31	6	6	0	40	40	16
2019	AS	11	20	23	28	15	2	2	44	32	101
2019	AS-01	7	20	13	40	20	0	0	60	27	15
2019	AS-02	7	37	13	20	17	3	3	39	46	30
2019	AS-03	21	0	29	21	29	0	0	50	21	14
2019	AS-04	12	18	12	41	12	0	6	56	31	17
2019	AS-05	13	13	33	27	7	7	0	36	29	15
2018	AS	32	25	17	9	9	0	8	20	61	53
2018	AS-02	42	26	11	16	0	0	5	17	72	19
2017	AS	27	28	23	8	12	0	2	21	56	60
2017	AS-01	9	28	28	9	25	0	0	34	38	10
2017	AS-02	31	35	17	0	13	0	4	13	69	23
2014	AS	12	12	33	17	15	2	10	36	27	60
2014	AS-01	8	9	23	23	15	8	16	49	21	13
2014	AS-02	0	14	36	23	23	0	5	48	14	22

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	5	16	38	21	16	0	3	39	22	104
2020	AS-01	6	12	53	12	12	0	6	25	19	17
2020	AS-02	4	11	37	7	41	0	0	48	15	27
2020	AS-03	5	11	32	53	0	0	0	53	16	19
2020	AS-04	0	25	50	19	6	0	0	25	25	16
2019	AS	3	18	37	22	17	2	2	40	21	102
2019	AS-01	0	7	27	33	33	0	0	67	7	15
2019	AS-02	6	19	23	32	13	3	3	48	28	31
2019	AS-03	0	29	43	7	21	0	0	29	29	14
2019	AS-04	0	6	53	18	18	0	6	38	6	17
2019	AS-05	7	27	47	13	0	7	0	14	36	15
2018	AS	11	28	25	19	11	0	6	32	42	53
2018	AS-02	16	37	21	16	11	0	0	26	53	19
2017	AS	7	32	35	20	4	0	2	25	39	59
2017	AS-01	9	19	28	28	15	0	0	44	28	10
2017	AS-02	9	44	22	17	4	0	4	22	55	23
2014	AS	13	12	45	20	7	0	3	28	26	60
2014	AS-01	15	8	61	16	0	0	0	16	23	13
2014	AS-02	9	14	32	23	18	0	5	43	24	22

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	1	4	30	33	30	0	3	64	5	104
2020	AS-01	6	6	35	29	24	0	0	53	12	17
2020	AS-02	0	4	22	22	48	0	4	73	4	27
2020	AS-03	0	0	47	47	5	0	0	53	0	19
2020	AS-04	0	0	25	50	25	0	0	75	0	16
2019	AS	3	6	15	35	39	1	1	76	9	102
2019	AS-01	0	7	13	40	40	0	0	80	7	15
2019	AS-02	0	6	6	42	45	0	0	87	6	31
2019	AS-03	14	21	7	29	29	0	0	57	36	14
2019	AS-04	0	0	24	18	53	0	6	75	0	17
2019	AS-05	7	0	27	33	27	7	0	64	7	15

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	28	48	10	6	3	6	80	9	105
2020	AS-01	39	28	11	6	0	17	80	7	18
2020	AS-02	48	37	11	0	4	0	85	4	27
2020	AS-03	26	58	11	0	0	5	89	0	19
2020	AS-04	19	44	6	13	13	6	67	27	16
2019	AS	28	38	17	11	3	3	69	14	102
2019	AS-01	53	20	20	7	0	0	73	7	15
2019	AS-02	39	39	10	6	6	0	77	13	31
2019	AS-03	14	43	14	21	7	0	57	29	14
2019	AS-04	29	35	24	6	0	6	69	6	17
2019	AS-05	13	40	20	13	0	13	62	15	15

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	70	17	8	3	2	0	0	88	5	104
2020	AS-01	72	11	17	0	0	0	0	83	0	18
2020	AS-02	73	19	0	4	4	0	0	92	8	26
2020	AS-03	63	32	0	0	5	0	0	95	5	19
2020	AS-04	50	19	19	13	0	0	0	69	13	16
2019	AS	59	21	11	5	3	1	0	81	8	101
2019	AS-01	60	33	7	0	0	0	0	93	0	15
2019	AS-02	45	32	13	0	10	0	0	77	10	31
2019	AS-03	64	14	14	7	0	0	0	79	7	14
2019	AS-04	65	12	24	0	0	0	0	76	0	17
2019	AS-05	67	13	0	13	0	7	0	86	14	15
2018	AS	61	24	6	6	4	0	0	85	9	54
2018	AS-02	55	35	0	5	5	0	0	90	10	20
2017	AS	54	30	10	5	2	0	0	84	7	61
2017	AS-01	62	19	19	0	0	0	0	81	0	10
2017	AS-02	50	38	4	4	4	0	0	88	8	24
2014	AS	38	32	10	13	3	0	3	72	17	60
2014	AS-01	31	38	9	15	8	0	0	69	23	13
2014	AS-02	36	45	0	9	5	0	5	86	14	22

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	72	20	5	3	0	0	92	3	104
2020	AS-01	78	11	11	0	0	0	89	0	18
2020	AS-02	67	22	4	7	0	0	89	7	27
2020	AS-03	79	11	5	5	0	0	89	5	19
2020	AS-04	50	44	6	0	0	0	94	0	16
2019	AS	66	25	2	4	3	1	91	7	102
2019	AS-01	67	33	0	0	0	0	100	0	15
2019	AS-02	68	19	3	3	6	0	87	10	31
2019	AS-03	50	36	7	0	7	0	86	7	14
2019	AS-04	76	24	0	0	0	0	100	0	17
2019	AS-05	67	27	0	0	0	7	100	0	15
2018	AS	58	25	4	9	4	0	83	13	53
2018	AS-02	53	26	5	11	5	0	79	16	19
2017	AS	49	39	7	5	0	0	88	5	61
2017	AS-01	81	19	0	0	0	0	100	0	10
2017	AS-02	33	50	13	4	0	0	83	4	24
2014	AS	50	32	10	5	3	0	82	8	60
2014	AS-01	54	15	16	8	8	0	69	15	13
2014	AS-02	50	41	5	0	5	0	91	5	22

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	59	33	5	0	2	1	0	93	2	105
2020	AS-01	72	17	11	0	0	0	0	89	0	18
2020	AS-02	52	37	4	0	7	0	0	89	7	27
2020	AS-03	58	42	0	0	0	0	0	100	0	19
2020	AS-04	31	50	13	0	0	6	0	87	0	16
2019	AS	57	29	6	3	2	2	1	89	5	102
2019	AS-01	60	33	0	0	0	0	7	100	0	15
2019	AS-02	52	39	6	0	3	0	0	90	3	31
2019	AS-03	50	21	14	7	7	0	0	71	14	14
2019	AS-04	59	35	6	0	0	0	0	94	0	17
2019	AS-05	67	20	7	0	0	7	0	93	0	15
2018	AS	54	28	13	2	4	0	0	81	6	54
2018	AS-02	50	35	10	0	5	0	0	85	5	20

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	54	33	10	2	0	1	0	88	2	105
2020	AS-01	72	11	17	0	0	0	0	83	0	18
2020	AS-02	56	30	7	7	0	0	0	85	7	27
2020	AS-03	37	47	11	0	0	5	0	89	0	19
2020	AS-04	56	38	6	0	0	0	0	94	0	16
2019	AS	47	39	7	4	1	3	0	88	5	101
2019	AS-01	60	33	7	0	0	0	0	93	0	15
2019	AS-02	55	39	3	0	3	0	0	94	3	31
2019	AS-03	21	64	7	7	0	0	0	86	7	14
2019	AS-04	47	41	6	0	0	6	0	94	0	17
2019	AS-05	40	33	13	7	0	7	0	79	7	15
2018	AS	43	43	9	6	0	0	0	85	6	54
2018	AS-02	30	40	25	5	0	0	0	70	5	20
2017	AS	51	36	6	5	2	0	0	87	6	61
2017	AS-01	72	28	0	0	0	0	0	100	0	10
2017	AS-02	54	26	8	12	0	0	0	80	12	24
2014	AS	54	25	13	3	3	0	2	80	7	60
2014	AS-01	47	23	8	15	8	0	0	70	23	13
2014	AS-02	59	27	14	0	0	0	0	86	0	22

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	58	30	6	0	1	6	0	93	1	105
2020	AS-01	61	22	6	0	6	6	0	88	6	18
2020	AS-02	67	26	0	0	0	7	0	100	0	27
2020	AS-03	47	42	5	0	0	5	0	94	0	19
2020	AS-04	56	25	13	0	0	6	0	87	0	16
2019	AS	53	26	16	1	1	3	0	81	2	100
2019	AS-01	60	20	20	0	0	0	0	80	0	15
2019	AS-02	69	17	7	0	3	3	0	89	4	29
2019	AS-03	43	36	21	0	0	0	0	79	0	14
2019	AS-04	47	35	12	0	0	6	0	88	0	17
2019	AS-05	40	33	20	0	0	7	0	79	0	15
2018	AS	43	39	11	6	0	2	0	83	6	54
2018	AS-02	30	40	15	10	0	5	0	74	11	20
2017	AS	53	30	8	2	2	6	0	88	4	59
2017	AS-02	46	32	8	4	4	6	0	82	9	24
2014	AS	62	25	8	0	2	2	2	90	2	60
2014	AS-01	70	15	8	0	8	0	0	85	8	13
2014	AS-02	68	27	0	0	0	5	0	100	0	22

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	76	19	2	2	0	1	96	2	104
2020	AS-01	88	6	6	0	0	0	94	0	17
2020	AS-02	81	11	4	4	0	0	93	4	27
2020	AS-03	63	32	0	0	0	5	100	0	19
2020	AS-04	63	31	0	6	0	0	94	6	16
2019	AS	64	28	4	1	2	1	93	3	101
2019	AS-01	73	27	0	0	0	0	100	0	15
2019	AS-02	68	23	3	3	3	0	90	6	31
2019	AS-03	64	29	7	0	0	0	93	0	14
2019	AS-04	63	31	6	0	0	0	94	0	16
2019	AS-05	53	40	0	0	0	7	100	0	15
2018	AS	56	31	6	6	2	0	87	7	54
2018	AS-02	50	40	0	5	5	0	90	10	20
2017	AS	58	31	6	2	3	0	89	5	61
2017	AS-01	81	19	0	0	0	0	100	0	10
2017	AS-02	54	30	12	0	4	0	84	4	24
2014	AS	64	22	8	3	3	0	85	7	60
2014	AS-01	70	8	8	0	15	0	77	15	13
2014	AS-02	59	27	14	0	0	0	86	0	22

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	62	22	7	1	3	3	3	89	4	105
2020	AS-01	72	11	6	0	6	6	0	88	6	18
2020	AS-02	52	22	15	0	4	4	4	80	4	27
2020	AS-03	63	21	11	0	5	0	0	84	5	19
2020	AS-04	56	19	0	6	0	6	13	92	8	16

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	47	33	9	1	1	9	1	88	2	105
2020	AS-01	56	6	17	6	0	17	0	73	7	18
2020	AS-02	48	44	0	0	4	4	0	96	4	27
2020	AS-03	58	32	5	0	0	5	0	94	0	19
2020	AS-04	44	25	19	0	0	6	6	79	0	16

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	57	27	4	3	1	5	3	92	4	103
2020	AS-01	59	35	0	0	0	0	6	100	0	17
2020	AS-02	74	11	0	4	4	4	4	92	8	27
2020	AS-03	44	39	6	6	0	6	0	88	6	18
2020	AS-04	44	31	0	6	0	13	6	92	8	16

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	45	26	10	7	3	5	6	79	11	105
2020	AS-01	50	28	11	0	0	0	11	88	0	18
2020	AS-02	41	19	7	11	4	11	7	73	18	27
2020	AS-03	42	37	5	5	5	0	5	83	11	19
2020	AS-04	31	25	19	13	6	6	0	60	20	16
2019	AS	46	25	9	9	5	2	4	76	15	102
2019	AS-01	60	20	13	0	0	7	0	86	0	15
2019	AS-02	39	32	6	10	10	0	3	73	20	31
2019	AS-03	29	36	7	21	0	0	7	69	23	14
2019	AS-04	65	6	6	12	6	0	6	75	19	17
2019	AS-05	40	33	13	0	0	7	7	85	0	15
2018	AS	37	31	7	6	6	2	11	79	13	54
2018	AS-02	30	50	0	5	10	0	5	84	16	20
2017	AS	32	29	14	8	3	9	5	70	13	61
2017	AS-01	62	9	9	0	9	9	0	79	10	10
2017	AS-02	25	24	20	16	0	6	9	57	19	24
2014	AS	40	22	12	12	7	2	7	67	20	60
2014	AS-01	31	24	8	8	15	8	8	65	27	13
2014	AS-02	41	27	14	14	0	0	5	71	14	22

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	42	36	13	1	2	4	2	83	3	105
2020	AS-01	50	17	11	6	6	11	0	75	13	18
2020	AS-02	67	19	11	0	4	0	0	85	4	27
2020	AS-03	32	42	16	0	0	11	0	82	0	19
2020	AS-04	31	38	25	0	0	0	6	73	0	16
2019	AS	49	25	12	5	5	4	0	78	10	102
2019	AS-01	53	27	13	0	0	7	0	86	0	15
2019	AS-02	48	32	6	0	10	3	0	83	10	31
2019	AS-03	36	29	14	14	7	0	0	64	21	14
2019	AS-04	65	12	12	12	0	0	0	76	12	17
2019	AS-05	40	33	13	0	7	7	0	79	7	15
2018	AS	28	43	9	13	6	2	0	72	19	54
2018	AS-02	30	40	10	5	10	5	0	74	16	20
2017	AS	37	31	13	10	3	6	0	73	14	61
2017	AS-01	56	25	0	0	0	19	0	100	0	10
2017	AS-02	37	38	16	8	0	0	0	76	8	24
2014	AS	39	25	15	7	10	3	2	67	17	60
2014	AS-01	32	15	15	15	15	8	0	51	33	13
2014	AS-02	45	41	5	5	5	0	0	86	9	22

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	48	34	15	1	0	2	83	1	104
2020	AS-01	59	18	24	0	0	0	76	0	17
2020	AS-02	67	22	7	4	0	0	89	4	27
2020	AS-03	37	42	16	0	0	5	83	0	19
2020	AS-04	31	44	25	0	0	0	75	0	16
2019	AS	49	25	18	3	3	2	76	6	102
2019	AS-01	53	27	13	0	0	7	86	0	15
2019	AS-02	48	32	13	3	3	0	81	6	31
2019	AS-03	50	7	36	7	0	0	57	7	14
2019	AS-04	47	24	24	0	6	0	71	6	17
2019	AS-05	47	33	7	7	0	7	86	7	15
2018	AS	30	45	15	8	2	0	75	9	53
2018	AS-02	21	47	26	0	5	0	68	5	19

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	31	27	15	7	5	13	2	69	13	105
2020	AS-01	50	11	28	6	0	6	0	65	6	18
2020	AS-02	48	26	7	4	7	7	0	80	12	27
2020	AS-03	26	26	16	5	5	16	5	67	13	19
2020	AS-04	19	25	6	6	6	31	6	70	20	16
2019	AS	30	22	15	13	8	11	2	60	24	102
2019	AS-01	47	13	27	7	0	7	0	64	7	15
2019	AS-02	42	26	16	6	6	3	0	70	13	31
2019	AS-03	14	14	7	29	14	21	0	36	55	14
2019	AS-04	35	12	24	12	12	0	6	50	25	17
2019	AS-05	13	33	7	13	7	27	0	64	27	15
2018	AS	19	26	19	13	9	9	4	52	26	53
2018	AS-02	5	35	20	15	15	5	5	44	33	20
2017	AS	21	13	13	21	11	20	2	43	40	61
2017	AS-01	28	9	9	9	9	34	0	57	29	10
2017	AS-02	21	8	20	16	12	18	5	37	37	24
2014	AS	9	15	22	18	20	12	5	28	46	60
2014	AS-01	16	8	15	24	23	15	0	28	54	13
2014	AS-02	5	27	9	23	18	14	5	39	50	22

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	66	31	1	2	97	2	104
2020	AS-01	61	39	0	0	100	0	18
2020	AS-02	63	26	4	7	89	7	27
2020	AS-03	67	33	0	0	100	0	18
2020	AS-04	75	25	0	0	100	0	16

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	50	39	5	6	0	0	90	6	105
2020	AS-01	61	33	6	0	0	0	94	0	18
2020	AS-02	52	30	4	15	0	0	81	15	27
2020	AS-03	26	63	5	5	0	0	89	5	19
2020	AS-04	69	25	6	0	0	0	94	0	16
2019	AS	46	28	5	13	7	1	75	20	102
2019	AS-01	40	47	0	13	0	0	87	13	15
2019	AS-02	45	35	6	10	3	0	81	13	31
2019	AS-03	36	36	0	7	21	0	71	29	14
2019	AS-04	76	0	0	18	6	0	76	24	17
2019	AS-05	40	20	13	13	7	7	64	21	15
2017	AS	44	39	8	3	5	0	84	8	61
2017	AS-01	53	38	9	0	0	0	91	0	10
2017	AS-02	41	42	8	4	4	0	84	8	24
2014	AS	50	35	2	7	7	0	85	13	60
2014	AS-01	46	39	8	8	0	0	85	8	13
2014	AS-02	73	23	0	5	0	0	95	5	22

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	63	29	6	2	0	0	1	92	2	105
2020	AS-01	78	17	6	0	0	0	0	94	0	18
2020	AS-02	59	33	0	7	0	0	0	93	7	27
2020	AS-03	37	53	11	0	0	0	0	89	0	19
2020	AS-04	81	6	6	0	0	0	6	93	0	16
2019	AS	54	34	6	4	1	1	0	89	5	102
2019	AS-01	67	27	0	7	0	0	0	93	7	15
2019	AS-02	55	29	10	3	3	0	0	84	6	31
2019	AS-03	43	43	7	7	0	0	0	86	7	14
2019	AS-04	59	41	0	0	0	0	0	100	0	17
2019	AS-05	47	47	0	0	0	7	0	100	0	15
2017	AS	44	38	15	0	3	0	0	82	3	61
2017	AS-01	72	28	0	0	0	0	0	100	0	10
2017	AS-02	41	38	16	0	4	0	0	80	4	24
2014	AS	52	32	10	3	3	0	0	83	7	60
2014	AS-01	47	45	8	0	0	0	0	92	0	13
2014	AS-02	64	27	9	0	0	0	0	91	0	22

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	87	13	0	1	0	99	1	104
2020	AS-01	83	17	0	0	0	100	0	18
2020	AS-02	88	8	0	4	0	96	4	26
2020	AS-03	68	32	0	0	0	100	0	19
2020	AS-04	94	6	0	0	0	100	0	16
2017	AS	76	15	6	2	2	92	2	61
2017	AS-01	72	19	9	0	0	91	0	10
2017	AS-02	84	12	4	0	0	96	0	24
2014	AS	73	17	8	2	0	90	2	60
2014	AS-01	62	23	8	8	0	85	8	13
2014	AS-02	91	5	5	0	0	95	0	22

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	53	30	11	2	3	1	86	2	105
2020	AS-01	56	22	6	11	6	0	82	12	18
2020	AS-02	48	37	11	0	4	0	88	0	27
2020	AS-03	58	16	21	0	5	0	78	0	19
2020	AS-04	50	31	13	0	0	6	87	0	16
2019	AS	51	24	14	4	6	1	81	4	101
2019	AS-01	47	47	0	7	0	0	93	7	15
2019	AS-02	70	17	10	3	0	0	87	3	30
2019	AS-03	50	21	14	0	7	7	83	0	14
2019	AS-04	47	18	29	0	6	0	69	0	17
2019	AS-05	33	20	20	7	20	0	67	8	15

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	9	91	105
2019	AS	16	84	102
2019	AS-02	19	81	31
2019	AS-05	0	100	15
2018	AS	11	89	55

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	67	33	15

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	0	100	15

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	0	100	15

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	0	100	15

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	0	100	15

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	47	53	15

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	47	53	15

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	53	47	15

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	60	40	15

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	47	53	15

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	0	100	15

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	60	40	15

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	33	67	15

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	33	67	15

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	33	67	15

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	0	100	15

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	0	100	15

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	33	67	15

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	0	100	15

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	47	53	15

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	0	100	15

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	47	53	15

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	0	100	15

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	24	17	16	4	2	31	6	65	9	105
2020	AS-01	44	11	6	0	0	28	11	91	0	18
2020	AS-02	30	19	11	0	7	30	4	72	11	27
2020	AS-03	21	21	26	11	0	16	5	53	13	19
2020	AS-04	19	13	25	0	0	38	6	56	0	16
2019	AS	24	11	19	3	6	25	14	56	14	102
2019	AS-01	40	13	13	0	0	13	20	80	0	15
2019	AS-02	23	10	23	6	6	23	10	48	19	31
2019	AS-03	14	0	21	7	7	29	21	29	29	14
2019	AS-04	29	12	18	0	12	12	18	58	17	17
2019	AS-05	13	20	13	0	0	47	7	71	0	15
2018	AS	22	11	24	6	2	31	4	51	11	54
2018	AS-02	20	15	35	0	5	20	5	47	7	20
2017	AS	18	16	9	8	10	34	5	56	29	61
2017	AS-01	28	0	0	9	9	44	9	60	40	10
2017	AS-02	25	25	12	8	8	18	4	63	21	24
2014	AS	15	12	15	8	7	35	8	47	26	60
2014	AS-01	16	0	0	15	15	39	15	35	65	13
2014	AS-02	14	23	18	9	5	27	5	53	20	22

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	41	31	10	2	1	14	0	84	3	105
2020	AS-01	50	17	6	0	0	28	0	92	0	18
2020	AS-02	44	33	7	0	4	11	0	88	4	27
2020	AS-03	32	42	11	5	0	11	0	82	6	19
2020	AS-04	31	31	13	0	0	25	0	83	0	16
2019	AS	46	24	12	6	1	10	2	79	8	102
2019	AS-01	73	7	7	0	0	7	7	92	0	15
2019	AS-02	45	23	19	3	3	6	0	72	7	31
2019	AS-03	21	29	14	14	0	21	0	64	18	14
2019	AS-04	53	18	6	18	0	6	0	75	19	17
2019	AS-05	40	40	0	0	0	13	7	100	0	15
2018	AS	30	31	20	6	2	9	2	69	8	54
2018	AS-02	30	30	30	0	5	5	0	63	5	20
2017	AS	27	28	16	3	8	17	2	67	14	61
2017	AS-01	44	19	0	0	9	19	9	87	13	10
2017	AS-02	33	21	24	0	4	18	0	66	5	24
2014	AS	24	20	18	5	5	27	2	61	14	60
2014	AS-01	17	8	8	15	15	38	0	40	48	13
2014	AS-02	32	32	18	0	5	14	0	74	5	22

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	5	95	102
2019	AS-01	0	100	15

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	25	14	15	1	3	32	10	67	7	105
2020	AS-01	39	6	11	0	0	28	17	80	0	18
2020	AS-02	26	15	15	0	7	33	4	65	12	27
2020	AS-03	26	21	21	0	5	16	11	64	7	19
2020	AS-04	25	13	13	6	0	31	13	67	11	16
2019	AS	28	9	23	0	2	27	11	60	3	102
2019	AS-01	47	13	20	0	0	7	13	75	0	15
2019	AS-02	35	10	19	0	3	19	13	67	5	31
2019	AS-03	14	7	21	0	7	36	14	43	14	14
2019	AS-04	29	6	29	0	0	29	6	55	0	17
2019	AS-05	13	13	27	0	0	40	7	50	0	15
2018	AS	25	8	23	2	6	36	2	52	12	53
2018	AS-02	21	16	26	0	5	32	0	54	8	19
2017	AS	16	14	13	5	0	44	8	63	10	61
2017	AS-01	38	0	9	0	0	53	0	80	0	10
2017	AS-02	21	25	16	4	0	22	12	69	6	24
2014	AS	18	13	10	5	2	42	10	66	14	60
2014	AS-01	9	8	8	8	8	54	8	42	39	13
2014	AS-02	27	23	5	0	0	32	14	92	0	22

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	45	25	13	2	0	15	0	83	2	104
2020	AS-01	50	17	6	0	0	28	0	92	0	18
2020	AS-02	44	22	15	4	0	15	0	78	4	27
2020	AS-03	28	39	17	6	0	11	0	75	6	18
2020	AS-04	44	19	13	0	0	25	0	83	0	16
2019	AS	46	23	13	1	0	16	2	83	1	102
2019	AS-01	60	20	7	0	0	13	0	92	0	15
2019	AS-02	52	19	13	0	0	13	3	85	0	31
2019	AS-03	29	29	14	7	0	21	0	73	9	14
2019	AS-04	47	18	18	0	0	18	0	79	0	17
2019	AS-05	40	33	7	0	0	13	7	92	0	15
2018	AS	40	21	21	4	2	11	2	70	7	53
2018	AS-02	32	32	26	0	0	11	0	71	0	19
2017	AS	33	27	9	6	3	18	2	76	12	61
2017	AS-01	62	0	9	9	0	19	0	77	12	10
2017	AS-02	29	28	16	4	4	14	4	70	10	24
2014	AS	32	27	8	5	2	25	2	80	9	60
2014	AS-01	17	38	0	8	8	30	0	78	22	13
2014	AS-02	50	18	5	0	0	27	0	94	0	22

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	3	97	101
2020	AS-01	6	94	18
2020	AS-02	4	96	26
2020	AS-03	0	100	18
2020	AS-04	0	100	14

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	13	87	102
2020	AS-01	17	83	18
2020	AS-02	27	73	26
2020	AS-03	6	94	18
2020	AS-04	7	93	15
2019	AS	9	91	102
2019	AS-01	0	100	15
2019	AS-02	16	84	31
2019	AS-03	21	79	14
2019	AS-04	6	94	17
2019	AS-05	0	100	15
2017	AS	14	86	61
2014	AS	18	82	60

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	54	46	13

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	85	15	13
2014	AS	73	27	11

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	55	18	9	18	0	0	0	73	18	11

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	55	30	4	3	1	1	7	92	4	104
2020	AS-01	50	33	6	0	0	0	11	94	0	18
2020	AS-02	54	19	4	8	0	4	12	86	9	26
2020	AS-03	47	42	5	0	5	0	0	89	5	19
2020	AS-04	63	38	0	0	0	0	0	100	0	16

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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	46	33	11	4	2	4	82	6	105
2020	AS-01	56	17	17	6	0	6	76	6	18
2020	AS-02	52	22	19	4	4	0	74	7	27
2020	AS-03	42	37	5	5	0	11	88	6	19
2020	AS-04	50	19	19	6	6	0	69	13	16

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	52	33	9	1	1	2	2	89	2	105
2020	AS-01	50	22	22	0	0	6	0	76	0	18
2020	AS-02	56	41	0	0	0	0	4	100	0	27
2020	AS-03	32	42	16	5	0	5	0	78	6	19
2020	AS-04	56	38	0	0	6	0	0	94	6	16

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	54	30	10	2	2	2	88	2	105
2020	AS-01	39	39	11	6	6	0	82	6	18
2020	AS-02	56	33	7	0	0	4	92	0	27
2020	AS-03	47	16	26	5	5	0	67	6	19
2020	AS-04	63	38	0	0	0	0	100	0	16

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	44	35	14	2	1	1	4	83	3	103
2020	AS-01	44	33	17	0	6	0	0	78	6	18
2020	AS-02	56	28	8	0	0	0	8	91	0	25
2020	AS-03	5	63	21	5	0	5	0	72	6	19
2020	AS-04	56	25	13	6	0	0	0	81	6	16

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Total responses
2020	AS	61	28	8	1	2	92	103
2020	AS-01	56	28	17	0	0	83	18
2020	AS-02	64	28	4	0	4	96	25
2020	AS-03	32	47	16	5	0	83	19
2020	AS-04	81	19	0	0	0	100	16

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	79	11	3	1	3	3	96	1	105
2020	AS-01	78	11	6	0	6	0	94	0	18
2020	AS-02	70	22	0	4	0	4	96	4	27
2020	AS-03	74	11	11	0	5	0	89	0	19
2020	AS-04	88	6	0	0	0	6	100	0	16

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	64	25	8	1	2	1	91	1	105
2020	AS-01	56	22	17	0	6	0	82	0	18
2020	AS-02	67	22	7	4	0	0	89	4	27
2020	AS-03	58	26	11	0	5	0	89	0	19
2020	AS-04	69	25	6	0	0	0	94	0	16

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	61	22	7	6	4	1	84	10	105
2020	AS-01	56	22	11	11	0	0	78	11	18
2020	AS-02	59	22	0	7	11	0	81	19	27
2020	AS-03	58	21	11	5	5	0	79	11	19
2020	AS-04	63	25	13	0	0	0	88	0	16

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	71	16	8	2	1	2	90	2	105
2020	AS-01	67	17	17	0	0	0	83	0	18
2020	AS-02	74	11	4	7	0	4	88	8	27
2020	AS-03	58	26	11	0	5	0	89	0	19
2020	AS-04	75	13	13	0	0	0	88	0	16

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	94	6	17

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	25	50	19	6	0	0	0	75	6	16

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	52	38	5	1	0	4	0	94	1	105
2020	AS-01	56	17	17	6	0	6	0	76	6	18
2020	AS-02	59	41	0	0	0	0	0	100	0	27
2020	AS-03	47	42	5	0	0	5	0	94	0	19
2020	AS-04	50	44	6	0	0	0	0	94	0	16
2019	AS	53	32	8	1	2	3	1	89	3	102
2019	AS-01	60	33	7	0	0	0	0	93	0	15
2019	AS-02	58	23	10	3	3	3	0	83	7	31
2019	AS-03	29	57	14	0	0	0	0	86	0	14
2019	AS-04	47	47	0	0	6	0	0	94	6	17
2019	AS-05	53	20	7	0	0	13	7	92	0	15
2018	AS	28	41	15	9	4	4	0	71	13	54
2018	AS-02	20	50	20	10	0	0	0	70	10	20
2017	AS	22	37	15	10	5	11	0	67	16	61
2017	AS-01	28	19	9	19	0	25	0	63	25	10
2017	AS-02	16	45	12	12	4	10	0	68	18	24

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	51	31	7	6	5	83	11	103
2020	AS-01	61	11	17	11	0	72	11	18
2020	AS-02	50	31	0	8	12	81	19	26
2020	AS-03	53	37	0	5	5	89	11	19
2020	AS-04	50	38	13	0	0	88	0	16

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	61	23	10	4	2	1	85	6	105
2020	AS-01	56	17	17	6	0	6	76	6	18
2020	AS-02	63	15	11	4	7	0	78	11	27
2020	AS-03	63	32	0	5	0	0	95	5	19
2020	AS-04	56	25	19	0	0	0	81	0	16

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	48	23	17	8	2	3	0	73	10	105
2020	AS-01	50	22	6	11	0	11	0	81	13	18
2020	AS-02	52	15	22	4	4	4	0	69	8	27
2020	AS-03	32	53	11	5	0	0	0	84	5	19
2020	AS-04	44	13	25	13	6	0	0	56	19	16
2019	AS	40	37	11	5	4	2	1	80	9	102
2019	AS-01	60	33	7	0	0	0	0	93	0	15
2019	AS-02	39	29	16	6	10	0	0	68	16	31
2019	AS-03	14	64	21	0	0	0	0	79	0	14
2019	AS-04	29	53	6	6	6	0	0	82	12	17
2019	AS-05	60	13	7	0	0	13	7	92	0	15
2018	AS	26	33	22	11	6	2	0	60	17	54
2018	AS-02	15	35	25	20	5	0	0	50	25	20
2017	AS	20	40	20	8	8	3	0	63	16	61
2017	AS-01	44	28	9	0	0	19	0	88	0	10
2017	AS-02	12	46	18	12	12	0	0	58	24	24

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	29	53	12	6	0	0	0	82	6	17
2019	AS	12	65	18	6	0	0	0	76	6	17

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	35	20	19	9	15	2	56	24	105
2020	AS-01	56	17	17	0	11	0	72	11	18
2020	AS-02	30	19	15	11	22	4	50	35	27
2020	AS-03	16	26	26	21	11	0	42	32	19
2020	AS-04	50	13	6	13	13	6	67	27	16

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	37	29	19	8	8	0	0	65	15	104
2020	AS-01	71	18	0	6	6	0	0	88	12	17
2020	AS-02	37	26	15	7	15	0	0	63	22	27
2020	AS-03	16	42	26	11	5	0	0	58	16	19
2020	AS-04	19	25	44	13	0	0	0	44	13	16
2019	AS	35	25	16	12	11	1	1	61	23	102
2019	AS-01	53	33	7	7	0	0	0	87	7	15
2019	AS-02	42	23	16	6	13	0	0	65	19	31
2019	AS-03	14	14	36	14	21	0	0	29	36	14
2019	AS-04	24	35	12	18	12	0	0	59	29	17
2019	AS-05	40	20	7	13	7	7	7	69	23	15
2018	AS	26	35	19	11	7	0	2	62	19	54
2018	AS-02	25	25	20	15	15	0	0	50	30	20
2017	AS	20	25	21	16	15	0	3	47	31	59
2017	AS-01	28	28	9	19	15	0	0	56	34	10
2017	AS-02	13	22	13	27	17	0	9	38	48	23

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	17	22	27	20	14	0	39	34	105
2020	AS-01	39	17	22	11	11	0	56	22	18
2020	AS-02	26	22	19	19	15	0	48	33	27
2020	AS-03	11	26	47	5	11	0	37	16	19
2020	AS-04	0	13	25	44	19	0	13	63	16
2019	AS	20	25	39	11	4	1	46	15	102
2019	AS-01	40	27	33	0	0	0	67	0	15
2019	AS-02	23	26	42	6	3	0	48	10	31
2019	AS-03	0	21	43	21	14	0	21	36	14
2019	AS-04	18	18	41	18	6	0	35	24	17
2019	AS-05	27	40	20	7	0	7	71	7	15
2018	AS	6	31	30	24	9	0	37	33	54
2018	AS-02	0	15	35	25	25	0	15	50	20
2017	AS	17	21	19	24	18	0	38	43	61
2017	AS-01	34	28	9	19	9	0	62	28	10
2017	AS-02	21	13	20	24	22	0	33	46	24

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	20	23	34	14	8	0	1	43	22	105
2020	AS-01	33	28	22	17	0	0	0	61	17	18
2020	AS-02	30	19	33	11	7	0	0	48	19	27
2020	AS-03	11	37	42	11	0	0	0	47	11	19
2020	AS-04	13	19	31	25	13	0	0	31	38	16
2019	AS	22	34	30	10	3	1	0	56	13	102
2019	AS-01	47	47	0	7	0	0	0	93	7	15
2019	AS-02	26	23	32	16	3	0	0	48	19	31
2019	AS-03	0	36	57	7	0	0	0	36	7	14
2019	AS-04	29	18	41	0	12	0	0	47	12	17
2019	AS-05	13	53	13	13	0	7	0	71	14	15
2018	AS	11	31	19	24	15	0	0	43	39	54
2018	AS-02	0	15	30	30	25	0	0	15	55	20
2017	AS	15	36	24	5	18	0	2	52	23	61
2017	AS-01	34	38	19	0	9	0	0	72	9	10
2017	AS-02	16	33	24	4	18	0	4	52	23	24

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	19	23	29	18	8	1	3	44	27	105
2020	AS-01	33	6	39	6	11	0	6	41	18	18
2020	AS-02	22	22	22	19	7	4	4	48	28	27
2020	AS-03	16	37	21	21	5	0	0	53	26	19
2020	AS-04	13	19	25	38	6	0	0	31	44	16
2019	AS	21	33	25	15	4	1	2	56	19	102
2019	AS-01	47	27	0	20	7	0	0	73	27	15
2019	AS-02	26	29	26	13	0	0	6	59	14	31
2019	AS-03	0	36	21	36	7	0	0	36	43	14
2019	AS-04	18	29	29	18	6	0	0	47	24	17
2019	AS-05	20	53	20	0	0	7	0	79	0	15
2018	AS	9	22	28	26	15	0	0	31	41	54
2018	AS-02	0	5	40	30	25	0	0	5	55	20
2017	AS	15	29	13	18	23	0	2	45	42	61
2017	AS-01	34	28	9	28	0	0	0	62	28	10
2017	AS-02	12	25	12	20	30	0	0	38	50	24

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	29	31	13	16	9	0	2	61	25	105
2020	AS-01	50	17	11	17	0	0	6	71	18	18
2020	AS-02	37	33	4	4	19	0	4	73	23	27
2020	AS-03	32	32	32	5	0	0	0	63	5	19
2020	AS-04	19	19	13	38	13	0	0	38	50	16
2019	AS	46	31	10	7	3	2	1	80	10	102
2019	AS-01	60	20	0	13	0	0	7	86	14	15
2019	AS-02	55	23	16	3	3	0	0	77	6	31
2019	AS-03	29	36	14	14	7	0	0	64	21	14
2019	AS-04	41	35	12	6	6	0	0	76	12	17
2019	AS-05	53	33	0	0	0	13	0	100	0	15
2018	AS	31	33	19	6	9	0	2	66	15	54
2018	AS-02	35	15	20	10	20	0	0	50	30	20
2017	AS	32	29	11	6	10	0	12	69	18	60
2017	AS-01	62	28	0	0	0	0	9	100	0	10
2017	AS-02	38	18	4	9	13	0	18	69	26	23

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	25	26	15	20	13	0	0	51	34	104
2020	AS-01	33	39	11	6	11	0	0	72	17	18
2020	AS-02	37	26	4	15	19	0	0	63	33	27
2020	AS-03	32	16	26	21	5	0	0	47	26	19
2020	AS-04	13	20	20	33	13	0	0	33	47	15
2019	AS	34	29	19	10	6	1	1	65	16	102
2019	AS-01	53	27	13	7	0	0	0	80	7	15
2019	AS-02	39	16	23	10	10	0	3	57	20	31
2019	AS-03	21	29	14	29	7	0	0	50	36	14
2019	AS-04	24	41	24	6	6	0	0	65	12	17
2019	AS-05	47	40	7	0	0	7	0	93	0	15
2018	AS	33	24	22	11	9	0	0	57	20	54
2018	AS-02	25	0	40	15	20	0	0	25	35	20
2017	AS	27	30	19	12	12	0	0	57	24	60
2017	AS-01	62	28	9	0	0	0	0	91	0	10
2017	AS-02	26	26	12	23	13	0	0	52	36	23

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	30	23	10	12	17	8	58	32	105
2020	AS-01	39	28	6	6	17	6	71	24	18
2020	AS-02	44	7	19	4	22	4	54	27	27
2020	AS-03	26	26	5	26	5	11	59	35	19
2020	AS-04	6	38	6	25	19	6	47	47	16

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	40	36	20	3	0	0	1	77	3	104
2020	AS-01	61	28	6	6	0	0	0	89	6	18
2020	AS-02	41	22	33	4	0	0	0	63	4	27
2020	AS-03	26	58	11	5	0	0	0	84	5	19
2020	AS-04	33	47	20	0	0	0	0	80	0	15
2019	AS	40	34	17	4	3	1	1	76	7	100
2019	AS-01	93	7	0	0	0	0	0	100	0	14
2019	AS-02	47	23	23	3	3	0	0	70	7	30
2019	AS-03	21	43	29	0	7	0	0	64	7	14
2019	AS-04	24	47	24	0	0	0	6	75	0	17
2019	AS-05	27	47	7	13	0	7	0	79	14	15
2018	AS	25	36	32	4	2	2	0	62	6	53
2018	AS-02	10	35	45	10	0	0	0	45	10	20
2017	AS	35	25	26	5	3	0	5	63	9	60
2017	AS-01	62	28	9	0	0	0	0	91	0	10
2017	AS-02	34	26	23	0	4	0	13	69	5	23

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	26	31	26	12	5	0	0	57	17	105
2020	AS-01	39	39	17	6	0	0	0	78	6	18
2020	AS-02	37	19	26	15	4	0	0	56	19	27
2020	AS-03	21	42	32	0	5	0	0	63	5	19
2020	AS-04	13	31	25	25	6	0	0	44	31	16
2019	AS	29	27	28	9	3	1	2	59	12	102
2019	AS-01	60	20	20	0	0	0	0	80	0	15
2019	AS-02	29	26	32	6	3	0	3	57	10	31
2019	AS-03	14	29	36	14	0	0	7	46	15	14
2019	AS-04	29	35	12	24	0	0	0	65	24	17
2019	AS-05	20	27	40	0	7	7	0	50	7	15
2018	AS	22	33	17	20	7	0	0	56	28	54
2018	AS-02	15	20	30	25	10	0	0	35	35	20
2017	AS	22	27	22	20	9	0	0	49	28	61
2017	AS-01	34	56	0	9	0	0	0	91	9	10
2017	AS-02	25	21	20	20	14	0	0	46	34	24

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	34	31	26	7	2	0	66	9	105
2020	AS-01	39	22	33	6	0	0	61	6	18
2020	AS-02	37	22	37	4	0	0	59	4	27
2020	AS-03	26	53	11	11	0	0	79	11	19
2020	AS-04	38	19	19	19	6	0	56	25	16
2019	AS	38	27	19	11	4	1	66	15	102
2019	AS-01	67	13	13	7	0	0	80	7	15
2019	AS-02	39	29	19	6	6	0	68	13	31
2019	AS-03	29	21	36	14	0	0	50	14	14
2019	AS-04	29	41	18	6	6	0	71	12	17
2019	AS-05	33	27	20	13	0	7	64	14	15
2018	AS	31	17	22	19	9	2	49	28	54
2018	AS-02	15	15	30	25	10	5	32	37	20
2017	AS	32	25	20	12	11	0	57	23	60
2017	AS-01	53	38	0	0	9	0	91	9	10
2017	AS-02	39	17	17	18	9	0	56	27	23

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	50	26	17	6	1	0	1	76	7	105
2020	AS-01	44	39	6	6	0	0	6	88	6	18
2020	AS-02	48	11	30	7	4	0	0	59	11	27
2020	AS-03	63	26	5	5	0	0	0	89	5	19
2020	AS-04	38	25	31	6	0	0	0	63	6	16
2019	AS	56	17	13	9	3	1	2	75	12	102
2019	AS-01	80	13	0	7	0	0	0	93	7	15
2019	AS-02	58	16	10	13	3	0	0	74	16	31
2019	AS-03	36	21	29	0	7	0	7	62	8	14
2019	AS-04	59	6	18	12	0	0	6	69	13	17
2019	AS-05	53	27	13	0	0	7	0	86	0	15

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	36	33	21	9	2	68	11	104
2020	AS-01	56	17	17	11	0	72	11	18
2020	AS-02	56	15	19	7	4	70	11	27
2020	AS-03	11	39	28	22	0	50	22	18
2020	AS-04	31	38	25	0	6	69	6	16

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	32	30	22	10	4	0	2	63	15	105
2020	AS-01	44	33	11	6	6	0	0	78	11	18
2020	AS-02	41	22	22	11	4	0	0	63	15	27
2020	AS-03	21	42	21	11	5	0	0	63	16	19
2020	AS-04	38	19	25	13	0	0	6	60	13	16
2019	AS	43	29	17	9	2	1	0	72	11	101
2019	AS-01	67	13	7	13	0	0	0	80	13	15
2019	AS-02	39	32	19	10	0	0	0	71	10	31
2019	AS-03	29	29	36	7	0	0	0	57	7	14
2019	AS-04	53	35	6	0	6	0	0	88	6	17
2019	AS-05	36	36	14	7	0	7	0	77	8	14
2018	AS	26	35	26	11	2	0	0	61	13	54
2018	AS-02	25	25	25	20	5	0	0	50	25	20
2017	AS	29	21	28	14	7	0	2	51	21	60
2017	AS-01	44	19	28	9	0	0	0	62	9	10
2017	AS-02	31	13	21	19	13	0	4	45	33	23

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	58	29	12	0	1	0	0	87	1	103
2020	AS-01	76	18	6	0	0	0	0	94	0	17
2020	AS-02	59	19	22	0	0	0	0	78	0	27
2020	AS-03	47	42	11	0	0	0	0	89	0	19
2020	AS-04	75	19	6	0	0	0	0	94	0	16
2019	AS	63	18	6	7	6	1	0	81	13	102
2019	AS-01	87	7	0	0	7	0	0	93	7	15
2019	AS-02	68	23	6	3	0	0	0	90	3	31
2019	AS-03	50	14	7	14	14	0	0	64	29	14
2019	AS-04	76	6	6	12	0	0	0	82	12	17
2019	AS-05	47	20	7	13	7	7	0	71	21	15
2018	AS	65	20	11	2	0	0	2	87	2	54
2018	AS-02	70	15	10	5	0	0	0	85	5	20
2017	AS	64	13	12	2	6	0	3	79	8	61
2017	AS-01	81	9	9	0	0	0	0	91	0	10
2017	AS-02	62	4	14	4	8	0	8	72	13	24

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	57	27	9	4	3	84	7	103
2020	AS-01	71	12	12	6	0	82	6	17
2020	AS-02	59	26	7	4	4	85	7	27
2020	AS-03	21	63	11	0	5	84	5	19
2020	AS-04	88	13	0	0	0	100	0	16

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	76	15	4	1	1	1	3	94	2	103
2020	AS-01	82	0	6	0	0	6	6	93	0	17
2020	AS-02	74	19	7	0	0	0	0	93	0	27
2020	AS-03	58	26	5	5	5	0	0	84	11	19
2020	AS-04	88	0	0	0	0	0	13	100	0	16
2019	AS	77	11	4	1	3	1	3	92	4	102
2019	AS-01	93	0	0	0	0	0	7	100	0	15
2019	AS-02	77	10	10	0	3	0	0	87	3	31
2019	AS-03	64	21	0	7	7	0	0	86	14	14
2019	AS-04	88	0	0	0	0	0	12	100	0	17
2019	AS-05	80	13	0	0	0	7	0	100	0	15
2018	AS	78	7	7	2	2	0	4	88	4	54
2018	AS-02	75	10	5	5	5	0	0	85	10	20

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	86	4	4	1	2	0	3	93	3	103
2020	AS-01	94	0	0	0	0	0	6	100	0	17
2020	AS-02	89	0	7	0	4	0	0	89	4	27
2020	AS-03	84	5	5	0	5	0	0	89	5	19
2020	AS-04	75	6	6	0	0	0	13	93	0	16
2019	AS	75	7	4	6	5	1	2	85	11	102
2019	AS-01	93	7	0	0	0	0	0	100	0	15
2019	AS-02	74	10	0	6	6	0	3	87	13	31
2019	AS-03	64	0	14	0	14	0	7	69	15	14
2019	AS-04	71	6	12	12	0	0	0	76	12	17
2019	AS-05	80	13	0	0	0	7	0	100	0	15
2018	AS	78	11	6	2	2	0	2	91	4	54
2018	AS-02	75	15	5	5	0	0	0	90	5	20
2017	AS	67	7	5	5	10	0	6	79	15	61
2017	AS-01	81	0	9	0	9	0	0	81	9	10
2017	AS-02	62	10	0	8	8	0	12	81	19	24

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	77	14	5	3	1	0	1	91	4	103
2020	AS-01	82	12	0	0	0	0	6	100	0	17
2020	AS-02	85	4	4	7	0	0	0	89	7	27
2020	AS-03	74	5	16	0	5	0	0	79	5	19
2020	AS-04	44	44	6	6	0	0	0	88	6	16
2019	AS	60	19	11	4	6	1	0	79	10	102
2019	AS-01	93	7	0	0	0	0	0	100	0	15
2019	AS-02	58	10	13	10	10	0	0	68	19	31
2019	AS-03	36	21	29	7	7	0	0	57	14	14
2019	AS-04	53	29	12	0	6	0	0	82	6	17
2019	AS-05	60	27	0	0	7	7	0	93	7	15
2018	AS	56	22	15	5	0	0	2	80	6	55
2018	AS-02	50	25	15	10	0	0	0	75	10	20
2017	AS	55	19	12	2	6	0	6	78	9	61
2017	AS-01	72	9	9	0	9	0	0	81	9	10
2017	AS-02	58	16	0	6	8	0	12	84	16	24

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	77	12	6	2	2	0	1	90	4	100
2020	AS-01	76	18	0	0	0	0	6	100	0	17
2020	AS-02	81	4	8	4	4	0	0	85	8	26
2020	AS-03	74	16	5	0	5	0	0	89	5	19
2020	AS-04	50	29	14	7	0	0	0	79	7	14
2019	AS	66	15	7	4	6	1	1	83	10	101
2019	AS-01	80	13	7	0	0	0	0	93	0	15
2019	AS-02	73	7	7	3	7	0	3	83	10	30
2019	AS-03	43	29	21	0	7	0	0	71	7	14
2019	AS-04	71	6	6	12	6	0	0	76	18	17
2019	AS-05	60	33	0	0	0	7	0	100	0	15
2018	AS	55	22	11	9	4	0	0	76	13	55
2018	AS-02	40	35	15	5	5	0	0	75	10	20
2017	AS	59	11	7	4	13	0	6	75	18	61
2017	AS-01	91	0	0	0	9	0	0	91	9	10
2017	AS-02	50	12	4	10	12	0	12	70	25	24

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	74	4	0	1	0	0	21	99	1	103
2020	AS-01	82	0	0	0	0	0	18	100	0	17
2020	AS-02	85	7	0	0	0	0	7	100	0	27
2020	AS-03	58	5	0	0	0	0	37	100	0	19
2020	AS-04	56	6	0	0	0	0	38	100	0	16
2019	AS	63	9	3	1	1	2	21	94	3	101
2019	AS-01	93	0	0	0	0	0	7	100	0	15
2019	AS-02	60	13	0	3	0	0	23	96	4	30
2019	AS-03	57	0	7	0	0	0	36	89	0	14
2019	AS-04	71	6	0	0	0	0	24	100	0	17
2019	AS-05	47	13	0	0	7	13	20	90	10	15
2018	AS	45	9	4	0	0	0	42	94	0	55
2018	AS-02	50	0	0	0	0	0	50	100	0	20
2017	AS	54	8	0	2	2	0	35	95	5	61
2017	AS-01	72	0	0	0	0	0	28	100	0	10
2017	AS-02	50	0	0	4	4	0	42	86	14	24

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	78	13	4	1	1	0	3	94	2	104
2020	AS-01	78	11	6	0	0	0	6	94	0	18
2020	AS-02	89	7	4	0	0	0	0	96	0	27
2020	AS-03	63	32	0	5	0	0	0	95	5	19
2020	AS-04	80	13	0	0	0	0	7	100	0	15
2019	AS	70	15	6	3	1	1	5	90	4	102
2019	AS-01	87	7	7	0	0	0	0	93	0	15
2019	AS-02	74	16	3	0	0	0	6	97	0	31
2019	AS-03	29	29	29	14	0	0	0	57	14	14
2019	AS-04	76	6	0	0	6	0	12	93	7	17
2019	AS-05	60	27	0	0	0	7	7	100	0	15
2018	AS	76	11	7	0	2	0	4	91	2	55
2018	AS-02	75	20	0	0	5	0	0	95	5	20
2017	AS	73	9	3	2	2	0	12	93	4	60
2017	AS-02	66	10	0	0	4	0	20	95	5	24

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	70	17	5	2	4	0	2	89	6	105
2020	AS-01	61	11	6	6	17	0	0	72	22	18
2020	AS-02	78	11	4	0	4	0	4	92	4	27
2020	AS-03	58	26	11	5	0	0	0	84	5	19
2020	AS-04	75	19	0	0	0	0	6	100	0	16
2019	AS	73	11	7	2	4	1	3	87	6	102
2019	AS-01	67	7	20	0	7	0	0	73	7	15
2019	AS-02	74	13	0	3	3	0	6	93	7	31
2019	AS-03	64	7	7	7	7	0	7	77	15	14
2019	AS-04	82	6	12	0	0	0	0	88	0	17
2019	AS-05	73	20	0	0	0	7	0	100	0	15
2018	AS	76	9	9	2	2	0	2	87	4	55
2018	AS-02	70	15	10	0	0	0	5	89	0	20
2017	AS	69	8	3	6	2	0	12	87	9	61
2017	AS-01	62	19	9	9	0	0	0	81	9	10
2017	AS-02	62	8	4	4	4	0	18	85	10	24

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	44	25	21	8	3	0	0	69	10	105
2020	AS-01	56	28	11	0	6	0	0	83	6	18
2020	AS-02	37	19	30	7	7	0	0	56	15	27
2020	AS-03	47	21	11	21	0	0	0	68	21	19
2020	AS-04	25	19	50	6	0	0	0	44	6	16
2019	AS	49	23	20	6	2	1	0	72	8	102
2019	AS-01	67	20	13	0	0	0	0	87	0	15
2019	AS-02	52	13	26	6	3	0	0	65	10	31
2019	AS-03	36	7	29	21	7	0	0	43	29	14
2019	AS-04	53	41	6	0	0	0	0	94	0	17
2019	AS-05	47	27	20	0	0	7	0	79	0	15
2018	AS	42	29	22	5	2	0	0	71	7	55
2018	AS-02	20	30	35	10	5	0	0	50	15	20
2017	AS	41	26	13	6	7	0	6	72	14	61
2017	AS-01	53	38	0	9	0	0	0	91	9	10
2017	AS-02	50	10	16	4	12	0	8	65	18	24

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	31	44	15	6	4	75	10	105
2020	AS-01	33	50	0	6	11	83	17	18
2020	AS-02	48	11	26	11	4	59	15	27
2020	AS-03	11	58	32	0	0	68	0	19
2020	AS-04	31	44	13	6	6	75	13	16

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	13	28	42	13	4	0	41	17	105
2020	AS-01	17	28	44	11	0	0	44	11	18
2020	AS-02	11	33	30	15	11	0	44	26	27
2020	AS-03	32	21	32	16	0	0	53	16	19
2020	AS-04	6	19	63	13	0	0	25	13	16
2019	AS	15	40	32	12	0	1	55	12	102
2019	AS-01	27	47	27	0	0	0	73	0	15
2019	AS-02	16	39	29	16	0	0	55	16	31
2019	AS-03	0	36	36	29	0	0	36	29	14
2019	AS-04	18	47	24	12	0	0	65	12	17
2019	AS-05	20	47	27	0	0	7	71	0	15
2018	AS	13	26	44	17	0	0	39	17	54
2018	AS-02	0	10	55	35	0	0	10	35	20
2017	AS	12	21	43	18	5	0	33	23	61
2017	AS-01	25	28	28	19	0	0	53	19	10
2017	AS-02	17	21	32	26	4	0	38	30	24

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	14	19	37	21	9	0	30	33	105
2020	AS-01	6	11	50	22	11	0	33	17	18
2020	AS-02	7	26	37	15	15	0	30	33	27
2020	AS-03	5	11	26	47	11	0	58	16	19
2020	AS-04	38	25	31	6	0	0	6	63	16
2019	AS	5	14	42	29	9	1	39	19	102
2019	AS-01	0	20	20	40	20	0	60	20	15
2019	AS-02	10	13	42	29	6	0	35	23	31
2019	AS-03	7	21	50	14	7	0	21	29	14
2019	AS-04	0	0	65	18	18	0	35	0	17
2019	AS-05	7	0	20	67	0	7	71	7	15
2018	AS	8	18	43	20	12	0	31	25	51
2018	AS-02	17	39	28	17	0	0	17	56	18
2017	AS	5	23	39	23	11	0	33	28	61
2017	AS-01	0	9	19	38	34	0	72	9	10
2017	AS-02	8	30	32	17	13	0	29	38	24

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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	31	52	13	3	63	38	105
2020	AS-01	11	72	6	11	87	13	18
2020	AS-02	37	48	11	4	57	43	27
2020	AS-03	21	58	21	0	73	27	19
2020	AS-04	56	44	0	0	44	56	16

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	39	61	33
2020	AS-02	40	60	10

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	34	22	17	7	8	0	12	64	16	105
2020	AS-01	22	17	17	11	0	0	33	58	17	18
2020	AS-02	41	22	4	7	11	0	15	74	22	27
2020	AS-03	16	32	26	5	11	0	11	53	18	19
2020	AS-04	50	25	13	6	0	0	6	80	7	16
2019	AS	40	13	14	11	16	1	4	56	29	99
2019	AS-01	60	13	7	7	7	0	7	79	14	15
2019	AS-02	47	10	17	13	13	0	0	57	27	30
2019	AS-03	29	14	14	21	14	0	7	46	38	14
2019	AS-04	29	6	12	18	29	0	6	38	50	17
2019	AS-05	40	27	13	0	7	7	7	77	8	15
2018	AS	30	11	17	17	20	0	6	43	39	54
2018	AS-02	25	5	15	15	40	0	0	30	55	20

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	24	12	15	18	12	3	15	44	37	33
2020	AS-02	40	10	10	0	30	0	10	56	33	10

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	12	12	18	30	24	0	3	25	56	33
2020	AS-02	30	20	10	10	30	0	0	50	40	10

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results by Theme for Infrastructure Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - AS

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 37. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 49. Overall, my department or agency treats me with respect.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.