2020 Public Service Employee Survey Results by Theme for Infrastructure Canada by Question 105. What is your current employee status?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 42 11 8 3 0 0 79 11 474
2020 Term 43 32 14 11 0 0 0 74 11 28
2020 Casual 65 15 10 5 5 0 0 80 10 20
2020 Student 44 44 12 0 0 0 0 88 0 25
2019 Indeterminate (permanent) 40 40 7 8 5 0 0 80 12 427
2019 Term 42 43 10 5 0 0 0 85 5 19
2019 Casual 53 34 10 4 0 0 0 86 4 30
2019 Student 38 33 10 10 10 0 0 71 19 21
2018 Indeterminate (permanent) 34 40 11 9 6 0 0 74 15 282
2018 Term 65 29 0 6 0 0 0 94 6 16
2017 Indeterminate (permanent) 34 43 11 7 5 0 0 77 12 272
2017 Term 31 49 20 0 0 0 0 80 0 18
2017 Student 37 41 0 13 9 0 0 78 22 12
2014 Indeterminate (permanent) 30 46 10 7 7 0 0 76 15 282
2014 Term 30 40 30 0 0 0 0 70 0 10

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 40 39 9 8 4 0 0 79 12 479
2020 Term 59 21 10 7 4 0 0 79 10 29
2020 Casual 60 31 5 0 5 0 0 90 5 20
2020 Student 72 20 8 0 0 0 0 92 0 25
2019 Indeterminate (permanent) 40 37 9 8 5 0 0 78 13 429
2019 Term 47 42 5 5 0 0 0 89 5 19
2019 Casual 65 28 4 4 0 0 0 93 4 30
2019 Student 43 38 10 5 5 0 0 81 10 21
2018 Indeterminate (permanent) 33 36 12 13 6 0 0 69 19 285
2018 Term 57 30 7 0 6 0 0 87 6 16
2017 Indeterminate (permanent) 26 41 14 10 9 0 0 68 19 271
2017 Term 37 46 11 5 0 0 0 84 5 18
2017 Student 56 22 0 0 22 0 0 78 22 12

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 50 34 12 3 1 0 0 84 4 475
2020 Term 51 31 18 0 0 0 0 82 0 29
2020 Casual 60 15 20 0 5 0 0 75 5 20
2020 Student 52 40 8 0 0 0 0 92 0 25
2019 Indeterminate (permanent) 48 36 9 3 2 0 0 85 5 427
2019 Term 58 27 15 0 0 0 0 85 0 19
2019 Casual 73 21 7 0 0 0 0 93 0 30
2019 Student 43 29 24 5 0 0 0 71 5 21
2018 Indeterminate (permanent) 48 34 11 4 2 0 0 83 7 284
2018 Term 53 33 8 0 6 0 0 86 6 15
2017 Indeterminate (permanent) 48 40 7 4 1 0 0 88 5 272
2017 Term 40 39 15 6 0 0 0 79 6 17
2017 Student 44 47 0 0 9 0 0 91 9 12
2014 Indeterminate (permanent) 56 30 10 2 2 0 0 85 5 282
2014 Term 70 30 0 0 0 0 0 100 0 10

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 42 38 12 5 2 0 0 80 8 476
2020 Term 49 22 18 11 0 0 0 71 11 28
2020 Casual 65 10 15 5 5 0 0 75 10 20
2020 Student 60 32 8 0 0 0 0 92 0 25
2019 Indeterminate (permanent) 44 38 8 5 5 0 0 83 10 429
2019 Term 58 37 5 0 0 0 0 95 0 19
2019 Casual 80 10 11 0 0 0 0 89 0 30
2019 Student 52 24 0 24 0 0 0 76 24 21
2018 Indeterminate (permanent) 37 35 13 10 4 0 0 72 14 285
2018 Term 57 37 0 6 0 0 0 94 6 16
2017 Indeterminate (permanent) 34 41 13 9 3 0 0 75 12 271
2017 Term 39 43 12 0 0 6 0 88 0 17
2017 Student 47 32 9 3 9 0 0 78 13 12
2014 Indeterminate (permanent) 36 43 12 5 4 0 0 79 9 282
2014 Term 40 40 20 0 0 0 0 80 0 10

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 43 30 14 10 3 1 0 73 13 478
2020 Term 54 22 18 0 4 4 0 78 4 28
2020 Casual 75 10 10 5 0 0 0 85 5 20
2020 Student 88 8 0 0 0 4 0 100 0 25
2019 Indeterminate (permanent) 38 34 12 9 6 1 0 73 15 431
2019 Term 53 43 5 0 0 0 0 95 0 19
2019 Casual 62 31 7 0 0 0 0 93 0 30
2019 Student 76 5 10 5 5 0 0 81 10 21
2018 Indeterminate (permanent) 29 33 21 9 7 1 0 62 16 286
2018 Term 40 42 5 6 0 7 0 88 6 16
2017 Indeterminate (permanent) 33 30 16 12 8 1 0 64 21 270
2017 Term 72 11 12 5 0 0 0 83 5 18
2017 Student 59 37 0 0 3 0 0 97 3 12
2014 Indeterminate (permanent) 38 37 13 7 5 0 0 75 12 283
2014 Term 50 30 0 20 0 0 0 80 20 10

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 34 15 8 3 0 0 74 11 476
2020 Term 50 32 14 0 4 0 0 82 4 28
2020 Casual 80 5 10 5 0 0 0 85 5 20
2020 Student 88 4 8 0 0 0 0 92 0 25
2019 Indeterminate (permanent) 41 34 11 9 5 0 0 76 14 429
2019 Term 50 39 11 0 0 0 0 89 0 18
2019 Casual 61 32 7 0 0 0 0 93 0 29
2019 Student 71 10 5 10 5 0 0 81 14 21
2018 Indeterminate (permanent) 30 34 19 10 6 1 0 64 16 283
2018 Term 53 23 11 6 0 7 0 82 6 16
2017 Indeterminate (permanent) 32 37 13 10 8 0 0 69 18 270
2017 Term 72 11 11 0 0 6 0 89 0 18
2017 Student 50 47 0 0 3 0 0 97 3 12
2014 Indeterminate (permanent) 36 40 11 8 4 1 0 76 12 283
2014 Term 40 40 10 10 0 0 0 80 10 10

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 25 19 12 6 3 0 62 18 478
2020 Term 41 18 17 7 7 7 3 65 16 29
2020 Casual 60 10 10 5 5 0 11 78 11 20
2020 Student 52 20 16 4 4 4 0 75 8 25
2019 Indeterminate (permanent) 34 28 15 10 10 2 0 63 21 429
2019 Term 53 21 11 15 0 0 0 74 15 19
2019 Casual 50 20 13 4 4 7 3 77 8 30
2019 Student 67 5 5 0 19 5 0 75 20 21
2018 Indeterminate (permanent) 25 26 17 18 12 2 0 52 31 285
2018 Term 42 15 31 0 6 6 0 61 6 16
2017 Indeterminate (permanent) 26 25 16 18 12 2 0 52 31 272
2017 Term 67 11 11 11 0 0 0 78 11 18
2017 Student 41 19 19 0 22 0 0 59 22 12
2014 Indeterminate (permanent) 32 25 14 15 9 4 0 60 25 282
2014 Term 10 20 41 10 20 0 0 30 30 10
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 60 26 10 2 1 0 1 87 3 477
2020 Term 38 24 28 4 0 0 7 67 4 29
2020 Casual 56 19 10 0 5 0 10 83 6 20
2020 Student 52 12 12 8 0 4 12 76 10 25
2019 Indeterminate (permanent) 63 21 10 3 1 1 0 86 4 431
2019 Term 53 37 5 0 0 0 5 95 0 19
2019 Casual 57 23 7 0 4 3 6 88 4 30
2019 Student 43 19 33 0 0 0 5 65 0 21

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 53 32 6 5 2 0 0 86 7 478
2020 Term 53 32 11 4 0 0 0 85 4 28
2020 Casual 61 29 5 0 5 0 0 90 5 20
2020 Student 79 13 4 0 0 4 0 96 0 24
2019 Indeterminate (permanent) 53 25 10 6 4 1 0 80 10 431
2019 Term 58 32 5 5 0 0 0 90 5 19
2019 Casual 76 20 4 0 0 0 0 96 0 29
2019 Student 71 10 10 5 0 5 0 85 5 21
2018 Indeterminate (permanent) 44 31 10 8 6 1 0 76 13 285
2018 Term 49 45 0 6 0 0 0 94 6 16
2017 Indeterminate (permanent) 45 34 9 7 4 0 0 79 12 271
2017 Term 78 11 5 5 0 0 0 89 5 18
2017 Student 74 0 9 7 9 0 0 74 16 12
2014 Indeterminate (permanent) 50 29 9 6 4 1 0 80 10 283
2014 Term 60 30 10 0 0 0 0 90 0 10

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 58 28 7 5 2 0 0 86 7 480
2020 Term 54 25 10 4 4 0 3 82 7 29
2020 Casual 70 24 0 0 5 0 0 95 5 20
2020 Student 88 8 4 0 0 0 0 96 0 25
2019 Indeterminate (permanent) 55 27 9 5 3 1 0 83 8 430
2019 Term 63 32 0 5 0 0 0 95 5 19
2019 Casual 76 13 7 0 4 0 0 89 4 30
2019 Student 57 24 10 5 5 0 0 81 10 21
2018 Indeterminate (permanent) 48 25 10 8 8 1 1 74 16 286
2018 Term 62 32 0 6 0 0 0 94 6 16
2017 Indeterminate (permanent) 50 27 10 7 6 0 0 77 13 272
2017 Term 77 5 12 5 0 0 0 83 5 18
2017 Student 74 0 7 9 9 0 0 74 19 12
2014 Indeterminate (permanent) 51 29 10 4 5 0 0 81 9 283
2014 Term 60 20 20 0 0 0 0 80 0 10

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 35 14 5 2 6 0 77 8 480
2020 Term 48 28 7 4 0 13 0 88 4 29
2020 Casual 65 25 5 0 0 5 0 95 0 20
2020 Student 88 8 0 0 0 4 0 100 0 25
2019 Indeterminate (permanent) 36 39 11 7 3 5 0 79 10 428
2019 Term 58 32 5 0 0 5 0 95 0 19
2019 Casual 90 3 7 0 0 0 0 93 0 30
2019 Student 62 29 5 0 5 0 0 90 5 21
2018 Indeterminate (permanent) 32 33 16 11 3 5 0 69 15 284
2018 Term 25 59 0 6 0 11 0 94 6 16
2017 Indeterminate (permanent) 25 38 17 10 6 3 0 66 17 272
2017 Term 73 11 16 0 0 0 0 84 0 18
2017 Student 47 37 9 4 3 0 0 84 7 12
2014 Indeterminate (permanent) 25 40 14 9 5 6 1 70 15 283
2014 Term 50 10 10 10 0 20 0 75 12 10

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 33 38 16 9 3 1 0 72 12 480
2020 Term 41 25 14 10 0 10 0 73 12 29
2020 Casual 59 26 5 5 0 5 0 89 5 20
2020 Student 76 16 4 0 0 4 0 96 0 25
2019 Indeterminate (permanent) 33 41 11 9 4 2 0 75 14 427
2019 Term 47 37 11 5 0 0 0 85 5 19
2019 Casual 80 14 3 0 0 3 0 96 0 30
2019 Student 67 24 5 0 5 0 0 90 5 21
2018 Indeterminate (permanent) 29 30 18 16 5 2 0 60 22 284
2018 Term 30 45 7 17 0 0 0 76 17 16
2017 Indeterminate (permanent) 22 34 19 15 9 1 0 57 25 272
2017 Term 67 16 5 0 5 6 0 89 6 18
2017 Student 47 32 9 0 3 0 9 86 4 12
2014 Indeterminate (permanent) 24 38 19 11 6 1 0 63 17 283
2014 Term 30 40 10 10 0 10 0 78 11 10

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 24 36 20 13 5 3 0 62 18 475
2020 Term 31 38 7 10 4 10 0 77 15 29
2020 Casual 40 45 5 0 0 10 0 95 0 20
2020 Student 76 16 4 0 0 4 0 96 0 25
2019 Indeterminate (permanent) 25 38 17 12 5 4 0 66 17 426
2019 Term 53 32 5 5 0 5 0 89 5 19
2019 Casual 67 20 4 0 0 9 0 96 0 30
2019 Student 38 24 19 14 5 0 0 62 19 21
2018 Indeterminate (permanent) 20 30 23 16 8 3 0 51 25 281
2018 Term 25 43 15 17 0 0 0 68 17 16
2017 Indeterminate (permanent) 15 34 23 17 9 1 0 50 27 272
2017 Term 57 21 5 5 5 6 0 83 11 18
2017 Student 47 9 22 9 3 0 9 62 14 12
2014 Indeterminate (permanent) 16 41 17 16 7 2 0 59 23 283
2014 Term 10 60 20 0 0 10 0 78 0 10

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 24 43 13 14 5 1 0 68 19 479
2020 Term 38 28 14 11 4 6 0 70 15 29
2020 Casual 35 55 5 5 0 0 0 90 5 20
2020 Student 72 16 0 4 4 4 0 92 8 25
2019 Indeterminate (permanent) 25 42 14 11 6 2 0 67 18 428
2019 Term 37 48 11 5 0 0 0 85 5 19
2019 Casual 50 30 10 0 0 10 0 89 0 30
2019 Student 33 24 10 14 10 10 0 63 26 21
2018 Indeterminate (permanent) 18 38 15 18 9 1 0 57 28 284
2018 Term 11 58 7 18 6 0 0 69 23 16
2017 Indeterminate (permanent) 21 39 22 12 5 1 0 60 18 272
2017 Term 51 16 16 11 0 6 0 72 11 18
2017 Student 37 47 4 9 3 0 0 84 13 12
2014 Indeterminate (permanent) 18 34 18 18 8 3 1 54 27 282
2014 Term 10 60 10 10 0 10 0 78 11 10
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 35 11 10 2 0 0 77 12 480
2020 Term 55 24 14 3 4 0 0 79 7 29
2020 Casual 50 40 5 0 5 0 0 90 5 20
2020 Student 64 28 4 4 0 0 0 92 4 25
2019 Indeterminate (permanent) 40 38 9 8 5 1 0 78 13 429
2019 Term 58 21 11 11 0 0 0 79 11 19
2019 Casual 70 26 0 4 0 0 0 96 4 30
2019 Student 67 14 10 5 5 0 0 81 10 21
2018 Indeterminate (permanent) 31 35 14 13 6 1 0 67 19 285
2018 Term 49 34 12 6 0 0 0 82 6 16
2017 Indeterminate (permanent) 24 36 15 15 10 0 1 60 25 272
2017 Term 31 47 16 5 0 0 0 78 5 18
2017 Student 56 32 0 0 13 0 0 87 13 12
2014 Indeterminate (permanent) 30 40 15 7 7 0 0 70 15 281
2014 Term 30 50 10 10 0 0 0 80 10 10

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 33 46 8 10 3 0 0 79 13 477
2020 Term 34 42 17 4 4 0 0 76 7 29
2020 Casual 44 35 5 5 10 0 0 80 15 20
2020 Student 56 32 8 4 0 0 0 88 4 25
2019 Indeterminate (permanent) 32 41 11 12 4 0 0 73 16 427
2019 Term 53 32 5 10 0 0 0 85 10 19
2019 Casual 50 40 7 4 0 0 0 89 4 30
2019 Student 30 40 15 10 5 0 0 70 15 20
2018 Indeterminate (permanent) 25 41 13 14 7 0 0 66 21 285
2018 Term 25 70 5 0 0 0 0 95 0 16
2017 Indeterminate (permanent) 21 42 14 17 6 0 0 63 23 272
2017 Term 52 32 5 11 0 0 0 83 11 18
2017 Student 28 41 19 9 3 0 0 69 13 12

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 49 33 10 4 3 0 0 83 7 477
2020 Term 48 28 17 7 0 0 0 76 7 29
2020 Casual 61 24 10 0 5 0 0 85 5 20
2020 Student 64 32 4 0 0 0 0 96 0 25
2019 Indeterminate (permanent) 48 29 8 8 4 2 1 80 12 431
2019 Term 53 37 11 0 0 0 0 89 0 19
2019 Casual 77 13 7 0 4 0 0 89 4 30
2019 Student 48 29 5 19 0 0 0 76 19 21
2018 Indeterminate (permanent) 39 30 12 11 7 1 0 70 18 286
2018 Term 56 32 0 12 0 0 0 88 12 16
2017 Indeterminate (permanent) 34 40 10 9 6 1 0 75 15 272
2017 Term 58 31 0 5 5 0 0 89 11 18
2017 Student 65 13 0 0 22 0 0 78 22 12
2014 Indeterminate (permanent) 40 36 11 7 3 1 0 78 10 283
2014 Term 50 40 10 0 0 0 0 90 0 10

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 35 40 13 9 2 0 1 76 11 479
2020 Term 28 41 18 11 0 0 3 71 11 29
2020 Casual 39 26 15 10 5 0 5 68 16 20
2020 Student 63 29 0 4 0 0 4 96 4 24
2019 Indeterminate (permanent) 34 37 12 13 3 0 0 72 16 430
2019 Term 31 43 15 11 0 0 0 74 11 19
2019 Casual 30 54 7 7 0 0 3 86 7 30
2019 Student 43 43 10 5 0 0 0 86 5 21
2018 Indeterminate (permanent) 23 45 12 15 4 1 0 69 19 286
2018 Term 18 50 13 19 0 0 0 68 19 16
2017 Indeterminate (permanent) 31 36 14 14 5 0 1 67 18 271
2017 Term 67 16 5 0 11 0 0 83 11 18
2017 Student 37 22 9 19 13 0 0 59 31 12
2014 Indeterminate (permanent) 38 39 11 8 3 1 1 78 11 282
2014 Term 20 70 10 0 0 0 0 90 0 10

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 55 25 10 5 2 2 1 82 7 478
2020 Term 58 14 14 7 4 0 3 75 11 29
2020 Casual 51 24 5 0 5 0 15 88 6 20
2020 Student 84 4 8 0 0 4 0 92 0 25

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 26 39 16 12 5 3 0 67 17 478
2020 Term 34 35 10 0 7 10 3 80 8 29
2020 Casual 55 25 10 0 0 10 0 89 0 20
2020 Student 76 12 4 0 4 4 0 92 4 25
2019 Indeterminate (permanent) 29 36 16 11 5 2 0 67 16 430
2019 Term 37 37 21 5 0 0 0 74 5 19
2019 Casual 44 28 11 7 0 3 7 80 8 29
2019 Student 48 24 24 0 0 5 0 75 0 21
2018 Indeterminate (permanent) 22 27 21 18 9 3 0 50 28 283
2018 Term 18 42 13 13 6 7 0 66 20 16
2017 Indeterminate (permanent) 25 34 15 13 8 5 0 61 23 271
2017 Term 62 11 16 0 11 0 0 72 11 18
2017 Student 59 37 0 0 3 0 0 97 3 12
2014 Indeterminate (permanent) 32 36 17 8 5 1 0 69 14 283
2014 Term 10 50 20 0 0 10 10 75 0 10

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 24 29 17 15 9 3 2 56 26 479
2020 Term 25 18 18 14 7 11 7 52 26 28
2020 Casual 40 15 5 5 5 5 25 79 14 20
2020 Student 56 24 4 4 4 4 4 87 9 25
2019 Indeterminate (permanent) 27 29 14 13 11 4 2 60 26 430
2019 Term 31 27 11 21 5 0 5 61 27 19
2019 Casual 41 19 7 11 3 10 10 75 17 30
2019 Student 48 43 0 0 10 0 0 90 10 21
2018 Indeterminate (permanent) 20 28 14 20 15 1 1 49 36 286
2018 Term 31 25 13 14 11 6 0 60 26 16
2017 Indeterminate (permanent) 16 27 15 17 20 4 1 46 39 272
2017 Term 41 21 10 5 17 5 0 66 23 18
2017 Student 50 19 9 0 3 19 0 85 4 12
2014 Indeterminate (permanent) 18 24 16 23 16 2 2 44 40 283
2014 Term 20 40 20 10 0 10 0 67 11 10

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 46 22 15 9 5 0 2 70 14 480
2020 Term 51 14 14 7 7 0 7 70 15 28
2020 Casual 39 36 6 0 0 5 15 93 0 20
2020 Student 48 36 0 12 0 4 0 88 13 25
2019 Indeterminate (permanent) 47 24 14 8 4 1 2 73 12 431
2019 Term 59 26 11 0 0 0 5 89 0 19
2019 Casual 62 17 10 3 3 0 3 83 7 30
2019 Student 57 19 14 0 5 0 5 80 5 21

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 51 26 13 5 3 1 2 78 8 479
2020 Term 41 28 24 0 4 0 3 71 4 29
2020 Casual 45 10 10 0 5 0 30 78 7 20
2020 Student 72 8 12 4 0 4 0 83 4 25
2019 Indeterminate (permanent) 52 24 13 5 2 2 1 79 7 430
2019 Term 59 31 5 0 0 0 5 94 0 19
2019 Casual 42 20 21 4 0 3 10 72 4 30
2019 Student 52 24 5 5 0 5 10 89 6 21

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 79 8 4 2 1 3 3 92 3 479
2020 Term 86 0 7 0 0 4 3 92 0 29
2020 Casual 79 0 0 0 5 0 16 94 6 19
2020 Student 84 4 0 0 0 4 8 100 0 25
2019 Indeterminate (permanent) 81 6 4 1 2 4 2 92 4 430
2019 Term 90 5 0 0 0 0 5 100 0 19
2019 Casual 86 0 4 4 0 0 7 92 4 29
2019 Student 81 5 0 0 5 0 10 95 5 21

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 78 10 3 2 1 1 6 94 3 479
2020 Term 73 10 7 4 0 0 7 89 4 29
2020 Casual 69 0 0 0 0 0 31 100 0 20
2020 Student 79 8 0 0 0 4 8 100 0 24
2019 Indeterminate (permanent) 83 5 3 1 1 2 5 95 3 428
2019 Term 90 0 5 0 0 0 5 95 0 18
2019 Casual 80 7 7 3 0 0 3 89 3 30
2019 Student 81 5 5 0 0 0 10 95 0 21

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 42 10 10 2 0 0 78 12 477
2020 Term 42 14 26 11 4 3 0 58 15 28
2020 Casual 47 38 10 0 5 0 0 84 5 19
2020 Student 60 24 16 0 0 0 0 84 0 25
2019 Indeterminate (permanent) 39 38 9 8 5 0 0 77 13 428
2019 Term 47 32 11 10 0 0 0 79 10 19
2019 Casual 63 23 7 4 0 0 3 89 4 30
2019 Student 48 38 5 10 0 0 0 86 10 21
2018 Indeterminate (permanent) 34 37 11 12 6 0 0 71 18 283
2018 Term 45 32 6 18 0 0 0 77 18 16
2017 Indeterminate (permanent) 35 41 11 9 4 0 0 76 13 272
2017 Term 39 26 23 6 0 6 0 70 6 17
2017 Student 50 28 0 9 13 0 0 78 22 12
2014 Indeterminate (permanent) 30 44 11 10 4 1 0 74 14 282
2014 Term 30 60 10 0 0 0 0 90 0 10

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 39 12 6 2 0 0 79 8 478
2020 Term 34 35 24 4 4 0 0 69 7 29
2020 Casual 52 27 10 5 5 0 0 79 11 19
2020 Student 60 28 8 0 0 0 4 92 0 25
2019 Indeterminate (permanent) 41 35 12 8 4 0 0 76 12 429
2019 Term 50 28 11 5 6 0 0 78 11 18
2019 Casual 63 26 3 7 0 0 0 89 7 30
2019 Student 57 19 14 5 5 0 0 76 10 21
2018 Indeterminate (permanent) 34 31 18 11 6 1 0 66 17 283
2018 Term 45 30 13 6 6 0 0 75 12 16
2017 Indeterminate (permanent) 34 38 13 10 5 0 0 72 15 272
2017 Term 45 17 32 6 0 0 0 62 6 17
2017 Student 50 37 0 0 13 0 0 87 13 12
2014 Indeterminate (permanent) 34 40 11 9 5 0 0 75 14 282
2014 Term 30 60 10 0 0 0 0 90 0 10

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 35 44 10 9 2 0 0 79 11 475
2020 Term 35 40 10 7 4 0 3 78 11 28
2020 Casual 60 15 15 5 5 0 0 75 10 20
2020 Student 75 17 8 0 0 0 0 92 0 24
2019 Indeterminate (permanent) 37 40 11 8 3 1 0 78 11 425
2019 Term 42 32 21 5 0 0 0 74 5 19
2019 Casual 66 30 4 0 0 0 0 96 0 30
2019 Student 52 33 14 0 0 0 0 86 0 21
2018 Indeterminate (permanent) 30 29 21 11 6 1 1 61 18 284
2018 Term 37 38 25 0 0 0 0 75 0 16
2017 Indeterminate (permanent) 32 38 13 11 6 0 0 70 17 272
2017 Term 60 29 12 0 0 0 0 88 0 17
2017 Student 56 22 13 0 9 0 0 78 9 12
2014 Indeterminate (permanent) 38 41 12 6 3 0 0 79 9 281
2014 Term 60 40 0 0 0 0 0 100 0 10

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 29 47 12 9 1 2 0 77 11 478
2020 Term 27 24 35 7 0 7 0 55 8 29
2020 Casual 50 30 15 5 0 0 0 80 5 20
2020 Student 56 36 0 0 4 4 0 96 4 25
2019 Indeterminate (permanent) 26 45 15 7 3 3 0 73 11 430
2019 Term 39 34 17 11 0 0 0 73 11 18
2019 Casual 43 40 11 4 0 3 0 85 4 30
2019 Student 38 33 14 5 0 5 5 79 5 21
2018 Indeterminate (permanent) 23 39 22 9 5 2 0 63 14 286
2018 Term 16 66 6 6 6 0 0 82 12 16
2017 Indeterminate (permanent) 21 43 19 11 5 2 0 65 16 271
2017 Term 52 21 11 6 5 5 0 77 12 18
2017 Student 56 22 9 3 9 0 0 78 13 12

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 34 10 15 7 0 0 68 22 478
2020 Term 49 34 10 0 4 0 3 86 4 29
2020 Casual 51 28 0 5 11 0 5 83 17 19
2020 Student 68 16 8 4 0 0 4 88 4 25
2019 Indeterminate (permanent) 42 28 11 13 6 1 0 70 18 431
2019 Term 47 42 0 11 0 0 0 89 11 19
2019 Casual 66 17 14 0 0 0 3 85 0 30
2019 Student 71 19 5 0 5 0 0 90 5 21
2018 Indeterminate (permanent) 35 34 11 14 5 0 0 70 19 284
2018 Term 56 23 21 0 0 0 0 79 0 16
2017 Indeterminate (permanent) 33 38 11 13 5 0 0 71 19 272
2017 Term 82 12 6 0 0 0 0 94 0 17
2017 Student 65 4 0 22 9 0 0 69 31 12
2014 Indeterminate (permanent) 40 35 8 11 6 1 0 75 17 282
2014 Term 41 50 10 0 0 0 0 90 0 10

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 19 27 26 15 13 0 0 46 28 479
2020 Term 45 21 21 3 10 0 0 66 14 29
2020 Casual 59 26 10 0 5 0 0 84 5 20
2020 Student 52 32 8 4 4 0 0 84 8 25
2019 Indeterminate (permanent) 24 31 23 12 9 1 0 56 21 429
2019 Term 42 32 15 11 0 0 0 74 11 19
2019 Casual 56 41 4 0 0 0 0 96 0 30
2019 Student 67 29 0 0 5 0 0 95 5 21
2018 Indeterminate (permanent) 23 28 23 12 14 0 0 50 26 287
2018 Term 30 25 26 13 6 0 0 55 18 16
2017 Indeterminate (permanent) 20 37 25 11 8 0 0 57 19 272
2017 Term 57 22 16 0 5 0 0 79 5 18
2017 Student 74 26 0 0 0 0 0 100 0 12
2014 Indeterminate (permanent) 36 31 17 10 6 0 0 67 16 282
2014 Term 50 30 20 0 0 0 0 80 0 10

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 38 62 477
2020 Term 31 69 29
2020 Casual 26 74 20
2020 Student 48 52 25

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 52 22 9 2 1 3 10 86 4 480
2020 Term 48 21 0 3 0 7 21 95 5 29
2020 Casual 56 15 5 0 0 5 20 94 0 20
2020 Student 64 8 8 0 0 0 20 90 0 25

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Indeterminate (permanent) 34 25 41 480
2020 Term 43 25 32 28
2020 Casual 35 35 30 20
2020 Student 36 16 48 25
2019 Indeterminate (permanent) 39 25 36 431
2019 Term 11 37 53 19
2019 Casual 34 33 33 30
2019 Student 48 14 38 21
2018 Indeterminate (permanent) 45 21 34 285
2018 Term 38 5 56 16
2017 Indeterminate (permanent) 49 21 30 272
2017 Term 28 31 41 18
2017 Student 37 41 22 12
2014 Indeterminate (permanent) 41 21 38 283
2014 Term 50 20 30 10

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Indeterminate (permanent) 4 18 65 4 1 8 161
2020 Term 0 8 35 17 32 8 12
2019 Indeterminate (permanent) 6 19 63 6 0 7 166
2018 Indeterminate (permanent) 7 20 63 2 1 7 130
2017 Indeterminate (permanent) 6 14 72 2 0 6 135
2014 Indeterminate (permanent) 2 15 65 11 9999 7 115
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 50 39 5 5 1 0 0 89 6 478
2020 Term 53 18 22 7 0 0 0 70 7 28
2020 Casual 68 21 5 0 5 0 0 90 5 19
2020 Student 52 28 8 12 0 0 0 80 12 25
2019 Indeterminate (permanent) 52 34 7 4 2 0 0 87 6 429
2019 Term 53 37 11 0 0 0 0 89 0 19
2019 Casual 72 25 0 4 0 0 0 96 4 29
2019 Student 55 30 5 5 5 0 0 85 10 20
2018 Indeterminate (permanent) 51 39 5 4 1 0 0 91 4 284
2018 Term 66 27 7 0 0 0 0 93 0 16
2017 Indeterminate (permanent) 44 43 6 4 2 0 0 87 6 271
2017 Term 52 36 12 0 0 0 0 88 0 18
2017 Student 65 4 9 13 0 0 9 76 14 12
2014 Indeterminate (permanent) 46 37 11 3 2 0 0 84 5 282
2014 Term 40 50 10 0 0 0 0 90 0 10

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 30 44 14 8 3 0 0 74 11 480
2020 Term 37 38 14 7 0 4 0 78 7 29
2020 Casual 45 35 15 0 0 5 0 84 0 20
2020 Student 64 28 4 0 4 0 0 92 4 25
2019 Indeterminate (permanent) 31 45 13 8 2 1 0 77 11 431
2019 Term 37 42 11 11 0 0 0 79 11 19
2019 Casual 44 43 7 4 0 3 0 90 4 30
2019 Student 52 19 19 10 0 0 0 71 10 21
2018 Indeterminate (permanent) 27 46 14 10 1 1 0 74 12 284
2018 Term 36 50 0 14 0 0 0 86 14 16
2017 Indeterminate (permanent) 29 48 11 9 2 1 0 78 11 271
2017 Term 36 43 21 0 0 0 0 79 0 18
2017 Student 47 35 19 0 0 0 0 81 0 12
2014 Indeterminate (permanent) 28 43 14 9 3 2 0 73 13 283
2014 Term 20 80 0 0 0 0 0 100 0 10

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 18 36 31 11 4 0 0 15 53 479
2020 Term 10 24 35 11 20 0 0 31 34 29
2020 Casual 5 5 37 21 25 0 6 49 11 19
2020 Student 0 12 20 48 12 4 4 65 13 25
2019 Indeterminate (permanent) 15 30 33 16 5 1 1 21 46 430
2019 Term 0 21 43 21 16 0 0 37 21 19
2019 Casual 0 17 40 33 10 0 0 43 17 30
2019 Student 14 29 10 29 14 0 5 45 45 21
2018 Indeterminate (permanent) 14 34 33 14 4 0 1 19 48 283
2018 Term 0 35 25 27 7 0 5 37 37 16
2017 Indeterminate (permanent) 14 25 38 16 4 1 2 21 40 271
2017 Term 11 16 26 21 25 0 0 46 28 18
2017 Student 19 19 35 9 9 0 9 21 41 12
2014 Indeterminate (permanent) 12 21 41 19 6 1 1 25 33 282
2014 Term 10 20 60 10 0 0 0 10 30 10

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 9 18 26 30 13 3 1 44 29 479
2020 Term 10 7 28 11 34 7 3 50 19 29
2020 Casual 0 5 22 16 41 11 6 68 6 19
2020 Student 4 0 16 28 44 4 4 78 4 25
2019 Indeterminate (permanent) 12 20 32 22 9 3 1 33 34 430
2019 Term 0 10 27 21 26 11 5 56 12 19
2019 Casual 0 14 16 27 32 7 3 66 16 30
2019 Student 5 19 19 14 38 5 0 55 25 21
2018 Indeterminate (permanent) 18 34 25 12 8 3 1 20 54 284
2018 Term 19 18 23 14 15 5 5 32 42 16
2017 Indeterminate (permanent) 16 29 31 11 8 1 3 21 47 271
2017 Term 5 5 16 37 30 6 0 71 11 18
2017 Student 3 19 13 28 28 0 9 62 24 12
2014 Indeterminate (permanent) 8 17 36 22 13 2 2 36 26 282
2014 Term 0 10 10 40 20 0 20 75 12 10

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 9 22 39 21 8 1 0 30 31 477
2020 Term 14 14 31 10 17 11 3 32 32 29
2020 Casual 5 5 27 26 20 11 6 55 13 19
2020 Student 0 12 24 24 28 8 4 59 14 25
2019 Indeterminate (permanent) 13 21 30 23 11 1 1 35 34 431
2019 Term 0 15 27 27 26 5 0 56 16 19
2019 Casual 7 18 27 31 13 0 3 46 26 29
2019 Student 10 38 10 19 19 0 5 40 50 21
2018 Indeterminate (permanent) 12 22 35 19 8 2 1 28 35 285
2018 Term 19 13 48 7 7 0 5 16 34 16
2017 Indeterminate (permanent) 13 23 34 21 6 0 3 28 37 271
2017 Term 5 17 26 27 25 0 0 52 22 18
2017 Student 22 32 19 9 9 0 9 21 59 12
2014 Indeterminate (permanent) 17 30 33 12 7 0 1 19 48 282
2014 Term 10 30 20 20 10 10 0 33 44 10

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 23 27 34 11 4 0 0 16 50 480
2020 Term 14 7 45 11 21 0 3 32 21 29
2020 Casual 0 12 11 40 32 0 5 76 12 18
2020 Student 0 16 4 48 28 4 0 79 17 25
2019 Indeterminate (permanent) 18 30 30 15 5 1 1 21 49 430
2019 Term 10 11 32 32 15 0 0 47 21 19
2019 Casual 0 7 31 37 25 0 0 62 7 30
2019 Student 10 5 24 48 14 0 0 62 14 21
2018 Indeterminate (permanent) 19 28 33 14 5 1 0 20 47 282
2018 Term 0 26 33 17 13 6 5 34 29 16
2017 Indeterminate (permanent) 14 31 30 18 5 0 3 23 46 266
2017 Term 5 17 10 32 36 0 0 67 22 18
2017 Student 3 9 32 0 47 0 9 51 14 12
2014 Indeterminate (permanent) 11 22 37 22 7 0 1 29 33 279
2014 Term 0 30 20 40 10 0 0 50 30 10

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 21 26 28 15 8 1 1 24 48 480
2020 Term 17 14 14 22 27 0 6 52 33 29
2020 Casual 0 16 11 32 36 0 5 71 17 19
2020 Student 4 8 0 40 40 8 0 87 13 25
2019 Indeterminate (permanent) 16 24 30 18 9 2 2 28 41 430
2019 Term 0 15 21 16 42 0 5 61 16 19
2019 Casual 0 7 21 31 24 7 10 66 8 29
2019 Student 10 5 24 19 33 0 10 58 16 21
2018 Indeterminate (permanent) 22 29 27 12 6 2 2 19 54 283
2018 Term 6 11 34 30 5 6 7 41 20 16
2017 Indeterminate (permanent) 22 26 28 14 5 1 4 20 50 270
2017 Term 5 11 15 32 30 6 0 67 17 18
2017 Student 13 9 32 19 19 0 9 41 24 12
2014 Indeterminate (permanent) 15 24 30 21 8 1 1 29 40 281
2014 Term 0 0 40 20 20 0 20 50 0 10

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 9 16 31 28 12 3 1 42 26 478
2020 Term 10 7 13 25 30 14 0 64 20 29
2020 Casual 0 5 16 27 26 21 5 71 7 19
2020 Student 4 4 8 28 36 12 8 80 10 25
2019 Indeterminate (permanent) 16 22 30 20 7 3 1 29 40 430
2019 Term 0 27 27 27 20 0 0 47 27 19
2019 Casual 7 7 23 24 17 10 13 52 18 30
2019 Student 5 19 10 24 33 0 10 63 26 21
2018 Indeterminate (permanent) 32 29 23 8 4 1 3 12 63 281
2018 Term 25 47 12 6 0 5 5 6 80 16
2017 Indeterminate (permanent) 32 27 22 8 5 1 4 14 63 270
2017 Term 5 12 26 26 31 0 0 57 17 18
2017 Student 16 47 9 9 9 0 9 21 69 12
2014 Indeterminate (permanent) 8 20 31 24 12 2 4 37 29 281
2014 Term 0 0 10 20 40 0 30 86 0 10

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 11 20 37 21 9 1 1 31 32 476
2020 Term 3 11 44 24 10 4 3 37 15 29
2020 Casual 6 5 23 17 44 0 5 64 12 18
2020 Student 0 0 16 24 44 16 0 81 0 25
2019 Indeterminate (permanent) 9 21 37 19 9 2 2 30 32 430
2019 Term 5 10 43 21 21 0 0 42 15 19
2019 Casual 4 11 14 49 13 0 10 69 16 29
2019 Student 10 5 29 29 24 0 5 55 15 21
2018 Indeterminate (permanent) 12 29 34 17 5 1 1 23 42 283
2018 Term 13 24 14 32 12 5 0 46 39 16
2017 Indeterminate (permanent) 14 25 34 17 5 1 3 23 41 271
2017 Term 6 0 57 11 20 6 0 34 6 17
2017 Student 13 9 37 32 0 0 9 35 24 12
2014 Indeterminate (permanent) 16 20 38 17 7 1 1 24 37 282
2014 Term 0 10 40 20 10 10 10 37 13 10

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 3 9 32 34 20 1 1 55 13 478
2020 Term 14 7 38 20 17 0 3 39 21 29
2020 Casual 0 5 22 42 31 0 0 73 5 19
2020 Student 0 16 16 24 44 0 0 68 16 25
2019 Indeterminate (permanent) 3 7 22 37 28 1 1 67 11 430
2019 Term 0 5 21 21 53 0 0 73 5 19
2019 Casual 0 6 16 45 29 0 3 77 7 30
2019 Student 19 0 14 38 29 0 0 67 19 21

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 19 41 17 16 5 2 0 61 22 478
2020 Term 32 37 7 7 7 7 3 76 16 28
2020 Casual 36 34 11 5 5 10 0 77 11 20
2020 Student 60 24 4 0 0 8 4 95 0 25
2019 Indeterminate (permanent) 17 39 20 17 5 2 0 57 23 427
2019 Term 38 28 22 11 0 0 0 66 11 18
2019 Casual 40 40 11 4 0 6 0 85 4 30
2019 Student 33 24 19 5 5 10 5 67 11 21

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 59 25 7 5 3 1 0 85 8 477
2020 Term 59 21 10 3 4 0 4 83 7 29
2020 Casual 80 15 0 0 5 0 0 95 5 20
2020 Student 92 4 4 0 0 0 0 96 0 25
2019 Indeterminate (permanent) 54 28 7 6 4 1 0 83 10 429
2019 Term 47 43 0 5 0 5 0 95 5 19
2019 Casual 70 20 10 0 0 0 0 90 0 30
2019 Student 67 14 14 5 0 0 0 81 5 21
2018 Indeterminate (permanent) 48 28 8 10 4 1 0 77 14 285
2018 Term 73 21 0 0 6 0 0 94 6 16
2017 Indeterminate (permanent) 46 35 9 7 1 1 0 82 9 272
2017 Term 72 17 11 0 0 0 0 89 0 18
2017 Student 56 19 0 13 13 0 0 74 26 12
2014 Indeterminate (permanent) 44 31 10 8 5 0 1 77 13 282
2014 Term 50 40 0 10 0 0 0 90 10 10

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 66 26 4 3 1 0 0 92 4 475
2020 Term 67 25 7 0 0 0 0 93 0 28
2020 Casual 73 22 0 0 5 0 0 95 5 19
2020 Student 92 8 0 0 0 0 0 100 0 25
2019 Indeterminate (permanent) 60 27 5 5 2 0 0 88 7 429
2019 Term 63 37 0 0 0 0 0 100 0 19
2019 Casual 86 10 0 4 0 0 0 96 4 30
2019 Student 86 14 0 0 0 0 0 100 0 21
2018 Indeterminate (permanent) 54 31 6 6 3 0 0 85 9 283
2018 Term 66 34 0 0 0 0 0 100 0 16
2017 Indeterminate (permanent) 45 40 6 8 1 0 0 85 9 271
2017 Term 78 17 5 0 0 0 0 95 0 18
2017 Student 74 0 9 4 13 0 0 74 16 12
2014 Indeterminate (permanent) 50 35 7 5 2 0 0 86 8 283
2014 Term 71 20 10 0 0 0 0 90 0 10

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 58 32 6 2 2 0 0 90 4 470
2020 Term 48 31 10 4 0 7 0 85 4 29
2020 Casual 75 20 0 0 5 0 0 95 5 20
2020 Student 84 12 4 0 0 0 0 96 0 25
2019 Indeterminate (permanent) 54 32 6 4 3 1 0 87 7 429
2019 Term 42 53 5 0 0 0 0 95 0 19
2019 Casual 73 23 0 4 0 0 0 96 4 30
2019 Student 57 33 5 5 0 0 0 90 5 21
2018 Indeterminate (permanent) 48 35 9 5 3 1 0 83 8 285
2018 Term 47 47 6 0 0 0 0 94 0 16

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 40 39 12 7 1 1 0 80 8 478
2020 Term 39 32 21 4 0 4 0 74 4 28
2020 Casual 70 30 0 0 0 0 0 100 0 20
2020 Student 71 29 0 0 0 0 0 100 0 24
2019 Indeterminate (permanent) 34 43 11 6 3 3 0 80 10 429
2019 Term 53 32 10 0 0 5 0 89 0 19
2019 Casual 66 31 4 0 0 0 0 96 0 30
2019 Student 62 14 14 5 5 0 0 76 10 21
2018 Indeterminate (permanent) 36 42 12 6 1 2 0 80 8 286
2018 Term 55 39 6 0 0 0 0 94 0 16
2017 Indeterminate (permanent) 38 42 9 6 2 3 0 83 8 271
2017 Term 83 5 12 0 0 0 0 88 0 18
2017 Student 74 22 0 3 0 0 0 97 3 12
2014 Indeterminate (permanent) 48 32 12 4 3 1 0 81 7 283
2014 Term 70 10 10 10 0 0 0 80 10 10

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 39 38 13 3 1 6 0 82 4 480
2020 Term 41 31 14 0 3 11 0 81 4 29
2020 Casual 70 10 10 5 0 5 0 84 5 20
2020 Student 68 16 8 0 4 4 0 88 4 25
2019 Indeterminate (permanent) 39 36 15 5 2 4 0 77 7 428
2019 Term 57 21 16 5 0 0 0 79 5 19
2019 Casual 70 17 7 4 0 3 0 89 4 30
2019 Student 75 10 10 5 0 0 0 85 5 20
2018 Indeterminate (permanent) 38 41 11 4 1 5 0 83 5 282
2018 Term 35 44 21 0 0 0 0 79 0 16
2017 Indeterminate (permanent) 40 36 12 3 3 5 1 81 6 272
2017 Term 60 22 11 0 0 6 0 88 0 17
2017 Student 78 22 0 0 0 0 0 100 0 12
2014 Indeterminate (permanent) 51 30 11 1 3 3 0 84 4 283
2014 Term 60 30 0 10 0 0 0 90 10 10

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 54 35 6 4 1 0 0 90 4 478
2020 Term 72 18 7 0 4 0 0 89 4 28
2020 Casual 85 15 0 0 0 0 0 100 0 20
2020 Student 96 4 0 0 0 0 0 100 0 25
2019 Indeterminate (permanent) 50 38 6 3 2 1 0 89 5 430
2019 Term 63 37 0 0 0 0 0 100 0 19
2019 Casual 83 14 0 4 0 0 0 96 4 30
2019 Student 71 19 5 5 0 0 0 90 5 21
2018 Indeterminate (permanent) 43 40 7 5 3 1 0 84 8 286
2018 Term 68 26 6 0 0 0 0 94 0 16
2017 Indeterminate (permanent) 42 42 10 3 3 0 0 84 6 272
2017 Term 78 17 5 0 0 0 0 95 0 18
2017 Student 78 19 0 3 0 0 0 97 3 12
2014 Indeterminate (permanent) 57 30 7 4 3 0 0 87 6 282
2014 Term 70 20 10 0 0 0 0 90 0 10

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 57 22 9 3 2 5 2 86 5 479
2020 Term 44 28 4 0 10 7 7 84 12 29
2020 Casual 59 20 5 0 5 0 11 89 6 20
2020 Student 68 12 4 0 4 8 4 91 5 25

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 33 19 3 1 8 0 74 5 478
2020 Term 38 22 14 10 0 14 3 71 12 29
2020 Casual 35 15 15 5 0 25 5 71 7 20
2020 Student 44 28 4 0 4 20 0 90 5 25

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 43 30 11 6 2 5 3 79 9 475
2020 Term 51 17 11 3 4 4 10 79 8 28
2020 Casual 55 20 10 0 5 5 5 83 6 20
2020 Student 60 24 0 0 4 4 8 95 5 25

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 35 31 14 4 3 7 6 75 9 478
2020 Term 48 18 11 3 4 7 10 79 8 29
2020 Casual 54 21 10 0 5 10 0 83 6 20
2020 Student 60 8 4 0 0 16 12 94 0 25
2019 Indeterminate (permanent) 34 30 14 7 5 5 5 71 13 430
2019 Term 42 27 11 5 0 11 5 82 6 19
2019 Casual 50 27 13 0 0 6 3 85 0 30
2019 Student 29 29 5 10 5 5 19 75 19 21
2018 Indeterminate (permanent) 25 33 14 10 5 6 6 67 18 286
2018 Term 35 34 13 0 0 11 6 84 0 16
2017 Indeterminate (permanent) 27 28 16 11 5 7 6 63 18 272
2017 Term 62 11 21 0 0 0 6 78 0 18
2017 Student 51 0 0 4 24 10 10 65 35 11
2014 Indeterminate (permanent) 35 28 12 11 5 4 5 69 17 282
2014 Term 40 10 10 10 0 10 20 72 14 10

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 33 34 15 8 5 2 2 70 14 479
2020 Term 27 28 10 11 13 10 0 62 27 29
2020 Casual 44 25 10 5 5 5 5 77 11 20
2020 Student 60 8 8 4 4 8 8 81 10 25
2019 Indeterminate (permanent) 34 33 14 10 4 3 2 71 15 430
2019 Term 26 27 21 11 5 11 0 59 18 19
2019 Casual 44 33 7 3 4 7 3 85 7 30
2019 Student 33 29 10 10 14 5 0 65 25 21
2018 Indeterminate (permanent) 26 36 11 18 5 3 1 64 24 286
2018 Term 35 40 0 26 0 0 0 74 26 16
2017 Indeterminate (permanent) 29 32 13 16 6 3 1 64 23 272
2017 Term 42 42 5 5 5 0 0 84 11 18
2017 Student 47 32 0 13 9 0 0 78 22 12
2014 Indeterminate (permanent) 36 37 9 6 6 3 1 77 13 283
2014 Term 30 50 20 0 0 0 0 80 0 10

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 31 37 22 6 2 1 0 69 9 476
2020 Term 45 31 17 3 0 4 0 79 3 29
2020 Casual 60 20 10 5 0 5 0 84 5 20
2020 Student 76 24 0 0 0 0 0 100 0 25
2019 Indeterminate (permanent) 31 36 22 7 3 2 0 67 10 428
2019 Term 37 32 21 0 0 11 0 77 0 19
2019 Casual 40 40 10 4 0 4 3 85 4 30
2019 Student 57 14 14 10 0 5 0 75 10 21
2018 Indeterminate (permanent) 23 37 25 10 3 2 0 61 13 280
2018 Term 29 51 14 6 0 0 0 81 6 16

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 18 24 19 10 8 18 3 54 23 480
2020 Term 34 22 17 6 7 7 7 65 16 29
2020 Casual 44 21 21 5 0 10 0 72 5 20
2020 Student 64 16 0 0 4 12 4 95 5 25
2019 Indeterminate (permanent) 19 23 18 12 11 13 5 51 27 430
2019 Term 26 21 26 5 0 16 5 60 7 19
2019 Casual 43 20 14 4 0 13 6 79 4 30
2019 Student 57 24 0 5 5 5 5 89 11 21
2018 Indeterminate (permanent) 13 22 22 16 13 12 3 41 34 286
2018 Term 34 27 20 0 0 13 6 75 0 15
2017 Indeterminate (permanent) 12 15 21 14 15 16 7 35 38 272
2017 Term 37 21 5 11 0 26 0 78 15 18
2017 Student 47 32 0 9 13 0 0 78 22 12
2014 Indeterminate (permanent) 11 21 16 16 15 16 4 41 39 283
2014 Term 20 40 0 20 0 20 0 75 25 10

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 57 35 2 4 2 0 0 92 6 477
2020 Term 35 44 4 17 0 0 0 79 17 29
2020 Casual 43 41 0 10 5 0 0 85 15 20
2020 Student 84 12 0 0 4 0 0 96 4 25

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 40 7 9 2 0 0 82 10 480
2020 Term 39 31 7 14 7 0 0 71 22 28
2020 Casual 34 56 5 0 5 0 0 90 5 20
2020 Student 56 36 4 0 4 0 0 92 4 25
2019 Indeterminate (permanent) 41 31 6 14 8 0 0 72 22 427
2019 Term 37 47 0 16 0 0 0 84 16 19
2019 Casual 47 43 4 7 0 0 0 90 7 30
2019 Student 48 33 10 10 0 0 0 81 10 21
2017 Indeterminate (permanent) 44 33 6 12 5 0 0 77 17 271
2017 Term 67 17 16 0 0 0 0 84 0 18
2017 Student 65 13 9 3 9 0 0 78 13 12
2014 Indeterminate (permanent) 54 28 6 7 3 0 0 83 11 281
2014 Term 70 30 0 0 0 0 0 100 0 10

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 53 33 9 4 1 0 0 86 5 472
2020 Term 62 31 0 0 0 0 7 100 0 29
2020 Casual 49 32 10 0 10 0 0 80 10 20
2020 Student 80 16 0 0 0 0 4 100 0 25
2019 Indeterminate (permanent) 54 33 7 5 1 0 0 87 6 430
2019 Term 57 27 0 16 0 0 0 84 16 19
2019 Casual 65 25 7 0 0 0 4 93 0 30
2019 Student 62 19 10 10 0 0 0 81 10 21
2017 Indeterminate (permanent) 48 36 9 5 1 0 1 85 6 271
2017 Term 54 22 12 11 0 0 0 77 11 17
2017 Student 84 13 0 3 0 0 0 97 3 12
2014 Indeterminate (permanent) 52 35 6 5 1 0 0 88 6 282
2014 Term 50 30 20 0 0 0 0 80 0 10

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 79 15 2 2 1 1 0 95 3 477
2020 Term 79 21 0 0 0 0 0 100 0 28
2020 Casual 79 10 0 5 5 0 0 90 10 20
2020 Student 96 0 0 0 0 4 0 100 0 25
2017 Indeterminate (permanent) 76 18 3 2 0 0 1 94 2 271
2017 Term 78 11 11 0 0 0 0 89 0 18
2017 Student 78 22 0 0 0 0 0 100 0 12
2014 Indeterminate (permanent) 72 20 5 2 2 0 0 92 3 282
2014 Term 70 30 0 0 0 0 0 100 0 10

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 34 16 5 2 1 0 76 7 480
2020 Term 63 17 14 4 0 3 0 82 4 29
2020 Casual 55 26 5 5 5 5 0 85 10 20
2020 Student 40 40 8 4 0 8 0 87 4 25
2019 Indeterminate (permanent) 46 30 14 4 1 4 0 80 6 430
2019 Term 63 27 11 0 0 0 0 89 0 19
2019 Casual 60 27 0 3 0 10 0 96 4 30
2019 Student 57 14 24 5 0 0 0 71 5 21

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 8 92 478
2020 Casual 0 100 20
2019 Indeterminate (permanent) 13 87 430
2019 Student 0 100 21
2018 Indeterminate (permanent) 14 86 287

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 32 68 38
2018 Indeterminate (permanent) 33 67 40

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 74 26 38
2018 Indeterminate (permanent) 74 26 40

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 38
2018 Indeterminate (permanent) 0 100 40

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 40

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 48 52 38
2018 Indeterminate (permanent) 31 69 40

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 42 58 38
2018 Indeterminate (permanent) 49 51 40

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 44 56 38
2018 Indeterminate (permanent) 54 46 40

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 34 66 38
2018 Indeterminate (permanent) 48 52 40

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 32 68 38
2018 Indeterminate (permanent) 32 68 40

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 29 71 38
2018 Indeterminate (permanent) 48 52 40

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 24 76 38
2018 Indeterminate (permanent) 35 65 40

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 38
2018 Indeterminate (permanent) 0 100 40

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 52 48 38
2018 Indeterminate (permanent) 43 57 40

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 16 84 38
2018 Indeterminate (permanent) 18 82 40

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 16 84 40

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 66 34 38
2018 Indeterminate (permanent) 35 65 40

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 26 74 38
2018 Indeterminate (permanent) 25 75 40

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 13 87 38

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 40

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 13 87 38
2018 Indeterminate (permanent) 13 87 40

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 16 84 40

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 13 87 38
2018 Indeterminate (permanent) 28 72 40

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 12 88 40

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 21 79 40

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 40

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 18 82 40

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 24 76 40

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 12 88 40

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 37 63 40

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 40 60 40

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 53 47 40

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 17 13 16 3 2 39 10 58 11 478
2020 Term 24 10 7 0 4 41 15 76 8 29
2020 Casual 25 10 10 0 0 40 15 78 0 20
2020 Student 20 4 0 0 0 36 40 100 0 25
2019 Indeterminate (permanent) 15 11 21 5 4 31 12 47 16 430
2019 Term 15 21 21 0 0 27 16 64 0 19
2019 Casual 23 7 13 7 0 34 16 60 14 30
2019 Student 24 5 10 0 0 38 24 75 0 21
2018 Indeterminate (permanent) 13 12 25 5 3 36 7 43 15 286
2018 Term 18 11 19 0 0 46 5 60 0 16
2017 Indeterminate (permanent) 12 12 19 8 6 35 8 42 26 272
2017 Term 32 5 16 0 5 30 12 63 9 18
2017 Student 31 14 10 0 0 24 21 81 0 11
2014 Indeterminate (permanent) 17 11 15 6 5 36 10 51 22 283
2014 Term 10 20 20 0 0 30 20 61 0 10

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 30 28 17 4 2 18 1 72 7 480
2020 Term 34 25 7 0 4 31 0 85 5 29
2020 Casual 45 20 5 0 0 30 0 93 0 20
2020 Student 52 20 4 4 0 20 0 90 5 25
2019 Indeterminate (permanent) 31 29 18 5 1 13 2 72 8 431
2019 Term 31 21 21 0 0 27 0 72 0 19
2019 Casual 37 16 10 4 0 30 3 79 5 30
2019 Student 52 14 10 0 0 19 5 88 0 21
2018 Indeterminate (permanent) 20 35 24 4 3 12 1 63 9 285
2018 Term 51 13 19 0 6 12 0 72 6 16
2017 Indeterminate (permanent) 20 27 22 8 5 18 1 58 15 271
2017 Term 56 11 11 5 0 11 5 80 6 18
2017 Student 28 28 9 13 3 9 9 69 20 12
2014 Indeterminate (permanent) 23 25 20 5 5 21 1 62 13 282
2014 Term 20 30 10 0 0 30 10 84 0 10

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 5 95 478
2020 Term 0 100 29
2019 Indeterminate (permanent) 6 94 430
2019 Casual 0 100 30
2018 Indeterminate (permanent) 6 94 285

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 44 56 18

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 18

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 18

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 18

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 27 73 18

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 18

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 18

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 32 68 18

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 29 71 18

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 18

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 18

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 18

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 18

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 18

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 18

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 18

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 18

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 18

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 71 29 18

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 18

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 18

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 18

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 18

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 18

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 39 61 18

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 18

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 72 28 18

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 18

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 18 12 15 3 1 42 9 61 8 477
2020 Term 20 4 14 6 0 38 18 54 15 29
2020 Casual 25 5 15 0 0 46 10 66 0 20
2020 Student 24 8 0 4 0 40 24 89 11 25
2019 Indeterminate (permanent) 16 12 21 2 2 37 11 53 7 429
2019 Term 21 16 21 0 0 27 15 64 0 19
2019 Casual 33 10 13 0 0 37 7 76 0 30
2019 Student 20 15 10 0 0 30 25 78 0 20
2018 Indeterminate (permanent) 13 12 24 1 3 42 5 48 6 284
2018 Term 25 11 6 7 0 40 11 73 15 16
2017 Indeterminate (permanent) 12 10 19 2 1 47 9 50 7 270
2017 Term 32 11 11 5 0 41 0 72 9 18
2017 Student 37 0 4 9 0 41 9 74 19 12
2014 Indeterminate (permanent) 14 11 15 3 3 45 10 55 13 283
2014 Term 10 30 10 0 0 20 30 80 0 10

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 31 28 19 3 1 17 2 72 5 478
2020 Term 38 14 10 6 0 27 4 76 9 29
2020 Casual 45 25 5 0 0 25 0 93 0 20
2020 Student 56 20 0 4 0 20 0 95 5 25
2019 Indeterminate (permanent) 32 27 17 3 1 17 3 74 5 430
2019 Term 31 21 15 0 0 32 0 77 0 19
2019 Casual 53 9 7 0 0 24 7 90 0 30
2019 Student 52 24 5 0 0 14 5 94 0 21
2018 Indeterminate (permanent) 24 30 23 1 3 17 2 67 5 283
2018 Term 43 32 6 7 0 6 6 85 8 16
2017 Indeterminate (permanent) 24 32 18 2 1 19 2 72 5 272
2017 Term 67 11 5 5 0 11 0 88 6 18
2017 Student 47 22 0 9 0 13 9 88 12 12
2014 Indeterminate (permanent) 29 26 14 5 3 21 1 71 10 283
2014 Term 30 40 10 0 0 20 0 88 0 10

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 472
2020 Term 7 93 28
2020 Casual 16 84 19
2020 Student 16 84 25

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 12 88 474
2020 Term 17 83 29
2020 Casual 5 95 18
2020 Student 16 84 25
2019 Indeterminate (permanent) 14 86 430
2019 Term 0 100 19
2019 Casual 4 96 29
2019 Student 24 76 21
2017 Indeterminate (permanent) 17 83 272
2014 Indeterminate (permanent) 13 87 283

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 53 47 55

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 78 22 55
2019 Indeterminate (permanent) 86 14 58
2017 Indeterminate (permanent) 75 25 45
2014 Indeterminate (permanent) 79 21 37

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 46 30 5 14 5 0 0 76 19 43
2019 Indeterminate (permanent) 38 37 8 15 2 0 0 75 17 49
2017 Indeterminate (permanent) 54 40 0 6 0 0 0 94 6 35
2014 Indeterminate (permanent) 59 31 6 4 0 0 0 90 4 29

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 51 35 5 3 1 3 3 91 4 475
2020 Term 52 24 10 4 4 4 3 82 8 29
2020 Casual 60 15 5 0 0 6 15 94 0 20
2020 Student 60 24 4 0 4 4 4 91 4 25
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 30 34 17 11 6 2 0 65 18 478
2020 Term 45 20 17 7 4 3 3 70 11 29
2020 Casual 60 25 10 0 0 5 0 89 0 20
2020 Student 68 24 4 0 4 0 0 92 4 25

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 45 38 11 5 0 0 1 84 5 477
2020 Term 32 38 20 7 0 0 3 72 7 29
2020 Casual 59 31 5 0 0 5 0 95 0 20
2020 Student 56 36 0 4 4 0 0 92 8 25

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 44 35 13 5 2 1 1 80 7 474
2020 Term 35 45 10 7 0 3 0 82 7 29
2020 Casual 50 40 5 0 0 5 0 95 0 20
2020 Student 64 32 0 0 4 0 0 96 4 25

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 37 18 3 1 1 2 77 5 475
2020 Term 39 31 24 0 0 0 7 74 0 29
2020 Casual 49 31 16 0 5 0 0 79 5 20
2020 Student 52 32 8 4 4 0 0 84 8 25

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 54 29 12 3 0 0 2 85 3 476
2020 Term 56 24 17 0 0 0 3 82 0 29
2020 Casual 59 26 10 0 0 5 0 90 0 20
2020 Student 79 13 4 0 0 0 4 96 0 24

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 71 19 5 1 0 3 1 94 1 479
2020 Term 66 13 10 0 0 10 0 88 0 29
2020 Casual 64 21 10 0 0 5 0 89 0 20
2020 Student 84 0 0 0 0 12 4 100 0 25

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 53 33 9 3 0 1 0 88 3 478
2020 Term 49 41 7 0 0 0 3 93 0 29
2020 Casual 60 15 5 5 0 10 5 88 6 20
2020 Student 56 28 4 4 4 4 0 88 8 25

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 52 32 7 5 3 0 1 85 8 480
2020 Term 59 14 7 17 4 0 0 73 21 29
2020 Casual 54 35 0 5 0 5 0 95 5 20
2020 Student 80 8 8 0 4 0 0 88 4 25

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 59 28 6 3 1 1 0 89 4 478
2020 Term 63 14 10 6 4 0 3 79 10 29
2020 Casual 70 15 10 0 0 5 0 89 0 20
2020 Student 84 12 4 0 0 0 0 96 0 25

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 99 1 170

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 29 32 20 13 6 0 0 61 19 169

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 44 10 5 2 1 0 83 7 479
2020 Term 42 31 14 7 4 3 0 75 11 29
2020 Casual 55 30 10 0 0 5 0 89 0 20
2020 Student 56 28 12 4 0 0 0 84 4 25
2019 Indeterminate (permanent) 36 42 13 4 2 1 0 80 6 431
2019 Term 33 44 6 11 0 6 0 82 12 18
2019 Casual 30 26 14 14 3 13 0 65 20 30
2019 Student 43 38 10 10 0 0 0 81 10 21
2018 Indeterminate (permanent) 26 44 15 9 3 3 0 73 12 286
2018 Term 28 40 12 7 13 0 0 68 21 16
2017 Indeterminate (permanent) 25 41 17 8 4 5 0 69 13 272
2017 Term 32 32 16 5 0 15 0 75 6 18
2017 Student 41 9 0 13 19 19 0 62 38 12

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 40 34 10 10 5 1 0 74 15 476
2020 Term 42 24 11 14 7 0 3 68 21 29
2020 Casual 42 36 22 0 0 0 0 78 0 19
2020 Student 64 12 4 12 4 4 0 79 17 25

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 50 32 12 4 2 1 0 83 6 477
2020 Term 48 31 10 3 4 0 3 82 7 29
2020 Casual 65 20 10 0 0 5 0 90 0 20
2020 Student 68 24 8 0 0 0 0 92 0 25

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 27 34 19 12 5 2 0 63 17 480
2020 Term 42 38 4 7 4 7 0 85 11 29
2020 Casual 70 20 0 5 0 5 0 95 5 20
2020 Student 64 32 0 0 4 0 0 96 4 25
2019 Indeterminate (permanent) 26 36 16 12 7 1 0 64 19 430
2019 Term 42 37 16 0 0 5 0 83 0 19
2019 Casual 32 33 18 11 0 7 0 70 11 30
2019 Student 38 29 14 10 5 5 0 70 15 21
2018 Indeterminate (permanent) 20 31 19 20 8 2 0 52 28 285
2018 Term 35 44 7 0 13 0 0 79 13 16
2017 Indeterminate (permanent) 14 35 19 17 14 1 0 50 31 271
2017 Term 35 43 16 0 5 0 0 78 5 18
2017 Student 19 41 9 19 13 0 0 59 31 12

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 28 48 12 9 2 0 1 76 11 170

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 39 24 14 10 11 0 2 65 21 479
2020 Term 56 17 7 0 17 0 4 76 18 29
2020 Casual 60 31 0 0 5 0 5 95 5 20
2020 Student 68 8 12 12 0 0 0 76 12 25

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 33 29 20 7 9 0 1 63 17 479
2020 Term 47 14 22 7 10 0 0 61 17 29
2020 Casual 58 26 5 0 5 0 5 89 6 19
2020 Student 52 16 20 8 0 4 0 71 8 25
2019 Indeterminate (permanent) 24 31 21 9 15 0 1 55 24 431
2019 Term 41 32 16 5 5 0 0 73 11 19
2019 Casual 50 23 10 10 3 0 4 76 14 30
2019 Student 67 19 5 0 10 0 0 86 10 21
2018 Indeterminate (permanent) 23 33 21 12 10 0 1 57 22 286
2018 Term 30 26 15 16 12 0 0 57 28 16
2017 Indeterminate (permanent) 27 25 21 13 12 0 3 54 25 270
2017 Term 26 21 17 11 25 0 0 47 36 18
2017 Student 28 19 13 19 13 0 9 51 35 12

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 8 16 29 25 22 0 0 24 47 479
2020 Term 27 24 32 7 10 0 0 51 17 29
2020 Casual 45 30 16 5 0 0 5 78 5 20
2020 Student 40 32 12 12 4 0 0 72 16 25
2019 Indeterminate (permanent) 10 23 27 24 16 0 0 33 40 430
2019 Term 27 10 47 11 5 0 0 37 16 19
2019 Casual 36 40 24 0 0 0 0 76 0 30
2019 Student 43 29 10 14 5 0 0 71 19 21
2018 Indeterminate (permanent) 7 18 33 23 18 0 0 25 41 286
2018 Term 11 32 51 5 0 0 0 43 5 16
2017 Indeterminate (permanent) 11 18 27 24 20 0 0 29 44 272
2017 Term 31 16 38 11 5 0 0 47 16 18
2017 Student 9 63 19 0 0 0 9 79 0 12

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 9 20 29 22 20 0 0 29 42 478
2020 Term 31 17 24 25 4 0 0 48 28 29
2020 Casual 45 29 11 10 0 0 5 78 10 20
2020 Student 56 20 8 4 8 4 0 79 13 25
2019 Indeterminate (permanent) 13 24 26 20 17 0 0 37 37 428
2019 Term 31 27 16 21 0 5 0 61 22 19
2019 Casual 46 34 21 0 0 0 0 79 0 30
2019 Student 52 14 19 10 5 0 0 67 14 21
2018 Indeterminate (permanent) 8 25 27 23 17 1 0 33 40 283
2018 Term 5 42 38 15 0 0 0 47 15 16
2017 Indeterminate (permanent) 11 27 24 19 19 0 0 38 38 271
2017 Term 36 21 21 11 11 0 0 57 22 18
2017 Student 47 16 19 9 0 0 9 69 10 12

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 9 21 25 22 21 1 1 31 44 479
2020 Term 48 10 17 18 7 0 0 58 25 29
2020 Casual 45 25 10 6 5 0 10 77 12 20
2020 Student 56 28 4 4 4 0 4 88 8 25
2019 Indeterminate (permanent) 13 25 24 21 16 0 1 39 37 430
2019 Term 42 11 11 26 11 0 0 53 37 19
2019 Casual 30 33 24 7 0 4 3 67 8 30
2019 Student 52 29 5 5 10 0 0 81 14 21
2018 Indeterminate (permanent) 8 20 24 25 21 1 0 29 47 285
2018 Term 17 25 34 19 6 0 0 41 25 16
2017 Indeterminate (permanent) 10 24 19 25 22 0 0 34 47 270
2017 Term 31 16 15 27 11 0 0 47 38 18
2017 Student 28 19 22 22 0 0 9 51 24 12

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 20 24 22 17 15 0 1 45 33 478
2020 Term 38 24 18 14 4 0 3 64 18 29
2020 Casual 60 26 0 5 0 0 10 95 5 20
2020 Student 68 12 4 12 4 0 0 80 16 25
2019 Indeterminate (permanent) 28 29 16 14 11 1 1 59 25 429
2019 Term 47 27 10 11 5 0 0 74 16 19
2019 Casual 62 24 10 0 0 0 3 89 0 30
2019 Student 67 24 5 0 0 0 5 95 0 21
2018 Indeterminate (permanent) 23 29 21 12 11 1 2 54 24 283
2018 Term 26 29 33 13 0 0 0 54 13 16
2017 Indeterminate (permanent) 22 31 21 10 10 0 6 56 21 270
2017 Term 62 10 16 0 0 6 5 82 0 18
2017 Student 50 13 19 0 0 0 19 77 0 12

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 16 21 25 20 18 0 0 37 38 478
2020 Term 45 14 17 7 17 0 0 59 24 29
2020 Casual 49 30 15 0 0 0 5 84 0 20
2020 Student 40 16 12 20 12 0 0 56 32 25
2019 Indeterminate (permanent) 23 25 25 13 13 0 0 48 27 429
2019 Term 21 53 21 0 5 0 0 74 5 19
2019 Casual 49 30 11 7 0 4 0 82 7 30
2019 Student 43 43 10 0 5 0 0 86 5 21
2018 Indeterminate (permanent) 22 24 25 16 13 0 0 46 29 285
2018 Term 25 32 44 0 0 0 0 56 0 16
2017 Indeterminate (permanent) 18 29 25 19 8 0 0 47 27 269
2017 Term 51 27 22 0 0 0 0 78 0 18
2017 Student 37 22 13 9 0 9 9 73 11 12

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 25 22 17 13 15 0 8 51 31 477
2020 Term 41 24 7 7 14 0 7 71 22 29
2020 Casual 45 46 0 0 5 0 5 95 5 20
2020 Student 56 20 4 4 0 0 16 90 5 25

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 26 37 25 9 4 0 0 62 13 478
2020 Term 48 28 7 7 7 0 4 78 14 29
2020 Casual 70 15 5 0 5 0 5 90 5 20
2020 Student 76 16 4 0 4 0 0 92 4 25
2019 Indeterminate (permanent) 31 33 21 8 6 1 0 65 14 430
2019 Term 56 23 16 6 0 0 0 78 6 18
2019 Casual 55 34 11 0 0 0 0 89 0 29
2019 Student 48 24 19 0 5 0 5 75 5 21
2018 Indeterminate (permanent) 23 32 30 11 5 0 0 55 16 284
2018 Term 17 29 24 6 6 13 5 56 15 16
2017 Indeterminate (permanent) 25 31 27 9 5 0 2 58 15 269
2017 Term 57 10 16 17 0 0 0 67 17 18
2017 Student 47 22 28 3 0 0 0 69 3 12

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 12 25 31 22 11 0 0 37 33 480
2020 Term 41 32 14 4 10 0 0 72 14 29
2020 Casual 59 20 0 10 5 0 5 84 16 20
2020 Student 48 32 8 8 4 0 0 80 12 25
2019 Indeterminate (permanent) 18 28 27 18 9 1 0 46 27 430
2019 Term 42 11 37 10 0 0 0 53 10 19
2019 Casual 46 22 25 0 4 0 3 71 4 30
2019 Student 33 33 24 5 5 0 0 67 10 21
2018 Indeterminate (permanent) 13 27 26 23 10 0 0 41 33 284
2018 Term 28 25 36 0 6 0 5 56 6 16
2017 Indeterminate (permanent) 16 29 23 23 8 0 1 45 32 270
2017 Term 57 21 16 0 6 0 0 78 6 18
2017 Student 19 41 22 9 0 0 9 65 10 12

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 22 33 25 12 8 0 0 55 20 476
2020 Term 37 32 18 3 11 0 0 69 14 29
2020 Casual 45 34 5 5 5 0 5 84 10 20
2020 Student 72 12 4 8 4 0 0 84 12 25
2019 Indeterminate (permanent) 27 27 21 16 8 0 0 55 24 430
2019 Term 42 27 11 21 0 0 0 69 21 19
2019 Casual 49 26 18 4 4 0 0 75 7 30
2019 Student 33 14 38 5 10 0 0 48 14 21
2018 Indeterminate (permanent) 20 30 24 16 9 1 0 50 26 285
2018 Term 35 23 13 13 11 0 5 60 26 16
2017 Indeterminate (permanent) 20 31 24 17 8 0 1 51 25 269
2017 Term 62 16 0 11 12 0 0 78 22 18
2017 Student 37 22 41 0 0 0 0 59 0 12

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 43 30 13 7 6 0 0 73 13 478
2020 Term 55 24 7 7 4 0 4 82 11 29
2020 Casual 75 15 5 0 0 0 5 95 0 20
2020 Student 80 12 4 0 4 0 0 92 4 25
2019 Indeterminate (permanent) 46 24 13 9 6 1 1 71 15 430
2019 Term 58 26 5 11 0 0 0 84 11 19
2019 Casual 66 20 7 4 0 0 3 89 4 30
2019 Student 57 29 5 0 10 0 0 86 10 21

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 28 32 21 13 6 0 0 60 19 479
2020 Term 38 17 24 7 14 0 0 55 21 29
2020 Casual 41 37 16 5 0 0 0 78 5 19
2020 Student 56 8 24 4 8 0 0 64 12 25

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 23 29 26 14 7 0 0 53 21 478
2020 Term 44 31 10 3 11 0 0 76 14 29
2020 Casual 59 26 5 0 5 0 5 90 5 20
2020 Student 52 28 8 8 4 0 0 80 12 25
2019 Indeterminate (permanent) 34 32 20 9 5 0 0 67 14 426
2019 Term 31 37 16 16 0 0 0 68 16 19
2019 Casual 46 24 17 10 4 0 0 70 14 30
2019 Student 48 24 14 10 5 0 0 71 14 21
2018 Indeterminate (permanent) 22 35 26 12 5 0 0 57 17 284
2018 Term 33 16 38 13 0 0 0 49 13 16
2017 Indeterminate (permanent) 27 28 23 14 6 0 2 56 20 269
2017 Term 57 16 5 22 0 0 0 72 22 18
2017 Student 47 22 22 0 0 0 9 75 0 12

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 53 28 14 3 1 0 2 82 4 470
2020 Term 41 24 18 4 7 0 7 70 11 29
2020 Casual 59 20 11 0 0 0 10 88 0 20
2020 Student 52 28 16 0 0 0 4 83 0 25
2019 Indeterminate (permanent) 52 19 14 8 6 0 0 71 15 430
2019 Term 63 21 0 0 16 0 0 84 16 19
2019 Casual 80 3 14 4 0 0 0 83 4 30
2019 Student 71 14 5 5 5 0 0 86 10 21
2018 Indeterminate (permanent) 59 18 14 4 3 0 1 79 7 285
2018 Term 61 20 20 0 0 0 0 80 0 15
2017 Indeterminate (permanent) 53 22 12 6 5 0 2 77 11 272
2017 Term 73 22 5 0 0 0 0 95 0 18
2017 Student 78 0 22 0 0 0 0 78 0 12

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 48 32 13 5 1 0 0 80 6 477
2020 Term 44 21 21 7 7 0 0 65 14 29
2020 Casual 44 36 15 5 0 0 0 80 5 20
2020 Student 54 29 13 0 4 0 0 83 4 24

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 77 14 4 1 0 1 3 94 1 475
2020 Term 69 14 7 7 0 0 4 86 7 29
2020 Casual 60 25 0 0 0 5 10 100 0 20
2020 Student 80 16 0 0 4 0 0 96 4 25
2019 Indeterminate (permanent) 74 11 6 2 2 1 4 89 5 427
2019 Term 95 5 0 0 0 0 0 100 0 19
2019 Casual 80 14 7 0 0 0 0 93 0 30
2019 Student 76 19 0 5 0 0 0 95 5 21
2018 Indeterminate (permanent) 78 10 4 2 1 0 4 92 4 284
2018 Term 82 6 7 0 0 0 5 92 0 16

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 80 8 3 3 2 0 4 92 5 475
2020 Term 96 0 0 4 0 0 0 96 4 29
2020 Casual 90 0 0 0 0 5 5 100 0 20
2020 Student 92 4 0 0 0 0 4 100 0 25
2019 Indeterminate (permanent) 75 10 4 4 5 0 2 87 9 428
2019 Term 95 5 0 0 0 0 0 100 0 19
2019 Casual 86 7 0 0 0 0 7 100 0 30
2019 Student 90 5 5 0 0 0 0 95 0 21
2018 Indeterminate (permanent) 76 9 6 5 2 0 2 87 7 284
2018 Term 81 6 13 0 0 0 0 87 0 16
2017 Indeterminate (permanent) 71 10 4 4 4 1 4 86 9 270
2017 Term 84 5 5 0 5 0 0 89 5 18
2017 Student 69 22 0 0 0 0 9 100 0 12

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 74 14 8 2 1 0 2 90 2 474
2020 Term 73 20 7 0 0 0 0 93 0 29
2020 Casual 80 15 0 0 0 0 5 100 0 20
2020 Student 96 4 0 0 0 0 0 100 0 25
2019 Indeterminate (permanent) 60 21 10 4 4 0 1 83 7 428
2019 Term 79 21 0 0 0 0 0 100 0 19
2019 Casual 90 7 3 0 0 0 0 97 0 30
2019 Student 81 14 0 5 0 0 0 95 5 21
2018 Indeterminate (permanent) 57 24 11 5 2 0 1 82 7 286
2018 Term 73 19 7 0 0 0 0 93 0 16
2017 Indeterminate (permanent) 56 24 11 3 3 1 4 84 5 272
2017 Term 73 16 5 0 5 0 0 89 5 18
2017 Student 78 9 13 0 0 0 0 87 0 12

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 65 18 7 5 4 0 2 84 9 475
2020 Term 75 18 4 0 4 0 0 93 4 29
2020 Casual 90 5 0 0 0 0 5 100 0 19
2020 Student 96 4 0 0 0 0 0 100 0 24
2019 Indeterminate (permanent) 60 17 11 5 6 0 2 78 11 427
2019 Term 69 26 5 0 0 0 0 95 0 19
2019 Casual 86 7 7 0 0 0 0 93 0 30
2019 Student 76 5 0 14 5 0 0 81 19 21
2018 Indeterminate (permanent) 53 21 12 8 5 0 0 74 14 285
2018 Term 81 12 7 0 0 0 0 93 0 16
2017 Indeterminate (permanent) 54 21 12 4 5 0 4 77 10 271
2017 Term 78 11 5 0 5 0 0 89 5 18
2017 Student 69 19 0 13 0 0 0 87 13 12

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 70 11 3 1 0 0 15 94 1 476
2020 Term 76 0 0 0 4 0 20 96 4 29
2020 Casual 76 0 0 0 0 0 24 100 0 20
2020 Student 88 4 0 0 0 0 8 100 0 25
2019 Indeterminate (permanent) 58 11 6 2 1 1 20 88 5 425
2019 Term 79 5 0 0 0 0 15 100 0 19
2019 Casual 87 3 0 0 0 0 10 100 0 30
2019 Student 62 0 5 0 0 0 33 93 0 21
2018 Indeterminate (permanent) 51 14 7 3 0 0 25 87 4 282
2018 Term 66 6 7 0 0 0 21 91 0 16
2017 Indeterminate (permanent) 51 12 8 2 1 1 25 85 5 271
2017 Term 95 0 0 0 0 0 5 100 0 18
2017 Student 59 0 0 0 0 0 41 100 0 12

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 78 14 4 1 0 0 3 94 2 476
2020 Term 76 14 7 4 0 0 0 90 4 29
2020 Casual 80 0 0 0 5 5 10 94 6 20
2020 Student 96 4 0 0 0 0 0 100 0 24
2019 Indeterminate (permanent) 69 16 6 3 1 0 5 89 4 429
2019 Term 63 21 11 5 0 0 0 84 5 19
2019 Casual 94 3 0 0 0 0 3 100 0 30
2019 Student 90 5 5 0 0 0 0 95 0 21
2018 Indeterminate (permanent) 74 15 5 1 0 0 4 93 1 286
2018 Term 74 8 13 0 6 0 0 82 6 16
2017 Indeterminate (permanent) 70 14 6 0 1 1 8 93 1 272
2017 Term 76 12 0 6 0 6 0 94 6 17
2017 Student 81 0 0 9 0 0 9 90 10 12

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 79 13 5 1 1 0 1 93 2 479
2020 Term 34 15 21 17 10 0 3 50 28 29
2020 Casual 49 25 11 5 10 0 0 74 15 20
2020 Student 48 20 12 12 4 0 4 71 17 25
2019 Indeterminate (permanent) 81 9 4 1 1 0 3 93 3 428
2019 Term 34 27 17 6 17 0 0 61 22 18
2019 Casual 50 10 13 7 20 0 0 60 27 30
2019 Student 62 10 19 5 5 0 0 71 10 21
2018 Indeterminate (permanent) 81 9 3 1 1 0 4 94 3 286
2018 Term 19 32 19 5 24 0 0 51 30 16
2017 Indeterminate (permanent) 76 9 4 1 1 0 9 93 3 272
2017 Term 51 16 11 11 5 0 6 71 17 18
2017 Student 32 28 28 13 0 0 0 59 13 12

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 43 30 17 7 3 0 1 73 9 480
2020 Term 57 22 11 3 7 0 0 79 11 28
2020 Casual 62 33 0 0 0 5 0 100 0 19
2020 Student 52 28 4 12 4 0 0 80 16 25
2019 Indeterminate (permanent) 55 26 12 4 2 0 1 82 6 429
2019 Term 58 26 16 0 0 0 0 84 0 19
2019 Casual 63 23 10 3 0 0 0 86 3 30
2019 Student 62 24 14 0 0 0 0 86 0 21
2018 Indeterminate (permanent) 48 28 16 5 1 0 3 77 6 286
2018 Term 55 21 19 6 0 0 0 76 6 16
2017 Indeterminate (permanent) 52 23 12 3 4 1 4 79 8 272
2017 Term 62 27 11 0 0 0 0 89 0 18
2017 Student 69 9 9 13 0 0 0 78 13 12

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 28 36 24 8 3 0 0 65 11 480
2020 Term 24 63 3 3 3 0 3 90 7 29
2020 Casual 35 39 26 0 0 0 0 74 0 20
2020 Student 32 28 36 0 4 0 0 60 4 25

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 7 24 40 22 6 0 0 31 28 479
2020 Term 21 29 28 18 4 0 0 50 22 28
2020 Casual 34 36 30 0 0 0 0 70 0 20
2020 Student 12 56 20 8 4 0 0 68 12 25
2019 Indeterminate (permanent) 10 29 40 16 5 0 0 39 21 431
2019 Term 21 37 31 11 0 0 0 58 11 19
2019 Casual 40 40 14 3 4 0 0 79 7 30
2019 Student 38 33 24 0 5 0 0 71 5 21
2018 Indeterminate (permanent) 7 27 40 22 5 0 0 34 26 286
2018 Term 12 32 45 11 0 0 0 44 11 16
2017 Indeterminate (permanent) 5 21 46 18 9 0 0 26 28 272
2017 Term 31 26 33 11 0 0 0 57 11 18
2017 Student 9 53 28 9 0 0 0 63 9 12

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 16 28 38 13 5 0 0 18 43 479
2020 Term 10 14 35 17 22 0 3 40 25 29
2020 Casual 0 5 21 55 19 0 0 74 5 20
2020 Student 12 16 28 32 12 0 0 44 28 25
2019 Indeterminate (permanent) 12 18 43 18 8 0 0 27 30 428
2019 Term 0 21 47 16 15 0 0 31 21 19
2019 Casual 7 7 27 28 30 0 0 58 14 29
2019 Student 5 10 38 24 24 0 0 48 14 21
2018 Indeterminate (permanent) 10 29 38 17 6 0 0 23 39 280
2018 Term 0 11 29 44 16 0 0 60 11 16
2017 Indeterminate (permanent) 14 24 40 17 5 0 0 22 38 272
2017 Term 0 27 11 42 20 0 0 62 27 18
2017 Student 0 19 41 13 28 0 0 41 19 12
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 45 18 0 55 45 480
2020 Term 28 41 27 4 59 41 29
2020 Casual 15 44 11 30 74 26 20
2020 Student 24 44 24 8 65 35 25

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 33 67 177

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 20 15 11 9 1 8 62 22 479
2020 Term 38 14 7 7 0 0 34 79 10 29
2020 Casual 54 10 5 0 0 0 30 93 0 20
2020 Student 56 12 4 0 4 4 20 89 5 25
2019 Indeterminate (permanent) 39 20 14 11 12 0 3 61 24 423
2019 Term 52 16 11 16 0 0 5 72 17 19
2019 Casual 57 6 10 0 3 7 17 83 4 30
2019 Student 60 20 0 0 0 0 20 100 0 20
2018 Indeterminate (permanent) 39 17 16 13 11 0 4 59 25 286
2018 Term 29 19 13 7 12 0 19 60 24 16

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 15 17 13 20 30 2 4 34 53 177

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 8 11 14 22 38 2 4 21 64 176
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