2020 Public Service Employee Survey Results by Theme for Infrastructure Canada by Question 101. Do you work full-time or part-time?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 38 40 11 8 3 0 0 78 11 514
2020 Part-time 47 40 9 3 0 0 0 87 3 32
2019 Full-time 40 40 8 7 5 0 0 80 12 483
2019 Part-time 53 32 15 0 0 0 0 85 0 13
2017 Full-time 34 44 11 6 5 0 0 77 11 299
2017 Part-time 37 46 0 14 4 0 0 83 17 15
2014 Full-time 30 45 11 7 7 0 0 75 14 291
2014 Part-time 36 57 0 0 7 0 0 93 7 10

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 42 37 9 8 4 0 0 79 12 520
2020 Part-time 58 35 6 0 0 0 0 94 0 32
2019 Full-time 42 37 9 8 5 0 0 79 13 485
2019 Part-time 61 31 8 0 0 0 0 92 0 13
2017 Full-time 28 42 12 9 8 0 0 70 18 298
2017 Part-time 61 10 7 5 17 0 0 71 22 15

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 51 33 12 3 1 0 0 84 4 516
2020 Part-time 50 37 13 0 0 0 0 87 0 32
2019 Full-time 50 35 10 3 2 0 0 85 5 483
2019 Part-time 53 31 15 0 0 0 0 85 0 13
2017 Full-time 48 39 7 4 2 0 0 87 6 298
2017 Part-time 48 52 0 0 0 0 0 100 0 15
2014 Full-time 57 29 10 2 2 0 0 86 4 291
2014 Part-time 57 36 0 0 7 0 0 93 7 10

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 43 37 12 5 2 0 0 80 8 516
2020 Part-time 66 25 3 7 0 0 0 90 7 32
2019 Full-time 47 36 8 5 4 0 0 83 9 485
2019 Part-time 61 31 0 8 0 0 0 92 8 13
2017 Full-time 35 41 12 7 4 0 0 76 12 297
2017 Part-time 51 27 10 12 0 0 0 78 12 15
2014 Full-time 37 43 13 5 3 0 0 79 8 291
2014 Part-time 63 22 7 0 7 0 0 85 7 10

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 45 28 14 9 3 1 0 73 13 518
2020 Part-time 71 22 3 0 0 3 0 96 0 32
2019 Full-time 41 33 12 8 5 1 0 74 14 487
2019 Part-time 68 32 0 0 0 0 0 100 0 13
2017 Full-time 37 29 15 10 8 1 0 67 18 297
2017 Part-time 61 27 4 5 4 0 0 88 8 15
2014 Full-time 39 36 13 7 5 0 0 75 12 292
2014 Part-time 61 24 15 0 0 0 0 85 0 10

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 43 32 14 7 3 0 0 75 11 516
2020 Part-time 68 23 10 0 0 0 0 90 0 32
2019 Full-time 43 34 11 8 5 0 0 77 13 483
2019 Part-time 68 32 0 0 0 0 0 100 0 13
2017 Full-time 36 36 12 8 7 1 0 72 16 297
2017 Part-time 51 37 4 5 4 0 0 88 8 15
2014 Full-time 37 39 11 8 4 1 0 76 12 292
2014 Part-time 70 15 7 7 0 0 0 85 7 10

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 37 23 18 11 6 3 1 63 18 519
2020 Part-time 47 25 18 3 3 0 3 74 7 32
2019 Full-time 36 26 15 10 10 2 0 64 21 485
2019 Part-time 53 24 16 0 0 8 0 83 0 13
2017 Full-time 29 26 15 17 11 2 0 56 29 299
2017 Part-time 47 4 27 0 22 0 0 51 22 15
2014 Full-time 32 25 16 14 9 3 1 60 24 291
2014 Part-time 70 0 8 15 7 0 0 70 22 10
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 58 26 11 2 1 1 1 86 3 518
2020 Part-time 57 15 6 6 0 0 15 86 8 32
2019 Full-time 62 22 11 2 1 1 1 86 3 487
2019 Part-time 37 25 16 0 0 0 23 80 0 13

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 54 31 7 5 2 0 0 86 7 517
2020 Part-time 59 38 0 0 0 3 0 100 0 32
2019 Full-time 55 25 9 6 4 1 0 81 9 486
2019 Part-time 69 24 8 0 0 0 0 92 0 13
2017 Full-time 49 31 8 7 4 0 0 80 11 298
2017 Part-time 63 11 10 8 7 0 0 74 16 15
2014 Full-time 50 29 9 6 4 1 0 81 10 292
2014 Part-time 69 15 16 0 0 0 0 84 0 10

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 58 27 7 4 2 0 0 86 7 521
2020 Part-time 75 19 0 3 0 0 3 96 4 32
2019 Full-time 56 26 9 5 3 1 0 83 8 486
2019 Part-time 68 25 8 0 0 0 0 92 0 13
2017 Full-time 53 25 10 7 5 0 0 78 12 299
2017 Part-time 71 0 4 14 12 0 0 71 25 15
2014 Full-time 51 29 11 4 4 0 0 81 8 292
2014 Part-time 93 0 0 7 0 0 0 93 7 10

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 39 34 13 5 2 6 0 78 7 521
2020 Part-time 64 16 3 0 0 16 0 96 0 32
2019 Full-time 40 37 10 6 3 5 0 80 9 484
2019 Part-time 76 16 8 0 0 0 0 92 0 13
2017 Full-time 32 35 16 9 5 3 0 69 15 299
2017 Part-time 24 47 15 3 7 4 0 74 11 15
2014 Full-time 25 39 15 8 5 7 1 70 14 292
2014 Part-time 68 24 0 7 0 0 0 93 7 10

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 36 36 15 9 3 2 0 73 12 521
2020 Part-time 52 32 7 0 0 10 0 93 0 32
2019 Full-time 37 38 11 8 4 2 0 77 12 483
2019 Part-time 60 32 0 0 0 7 0 100 0 13
2017 Full-time 29 32 16 14 8 1 0 61 22 299
2017 Part-time 24 41 15 0 7 4 10 75 8 15
2014 Full-time 24 38 19 11 6 2 0 64 17 291
2014 Part-time 62 31 0 7 0 0 0 93 7 10

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 26 36 18 12 5 3 0 64 17 516
2020 Part-time 46 31 10 3 0 10 0 85 4 32
2019 Full-time 29 37 16 11 4 4 0 68 16 482
2019 Part-time 38 25 16 0 0 22 0 80 0 13
2017 Full-time 21 33 21 15 8 2 0 55 24 299
2017 Part-time 24 24 25 10 7 0 10 54 19 15
2014 Full-time 16 43 17 15 7 3 0 61 22 292
2014 Part-time 54 22 16 7 0 0 0 76 7 10

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 27 41 13 14 5 1 0 69 18 521
2020 Part-time 41 43 0 7 0 10 0 93 7 31
2019 Full-time 27 41 14 11 6 2 0 69 17 484
2019 Part-time 38 32 8 0 0 23 0 90 0 13
2017 Full-time 25 36 21 12 5 1 0 63 17 299
2017 Part-time 10 65 5 10 7 4 0 77 18 15
2014 Full-time 19 34 18 18 7 3 1 56 26 291
2014 Part-time 54 15 15 9 7 0 0 69 16 10
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 43 34 11 9 2 0 0 77 12 521
2020 Part-time 53 41 6 0 0 0 0 94 0 32
2019 Full-time 43 35 8 8 5 1 0 79 13 485
2019 Part-time 68 25 0 8 0 0 0 92 8 13
2017 Full-time 27 36 15 12 9 0 1 63 22 299
2017 Part-time 51 30 0 12 7 0 0 81 19 15
2014 Full-time 31 40 15 8 6 0 0 71 14 290
2014 Part-time 54 15 24 0 7 0 0 69 7 10

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 34 46 8 9 4 0 0 79 13 518
2020 Part-time 49 38 9 3 0 0 0 87 3 32
2019 Full-time 34 40 11 11 4 0 0 74 15 482
2019 Part-time 45 39 8 8 0 0 0 84 8 13
2017 Full-time 24 41 13 16 5 0 0 65 22 299
2017 Part-time 31 33 20 8 7 0 0 64 16 15

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 50 32 10 4 3 0 0 83 7 518
2020 Part-time 57 40 0 3 0 0 0 97 3 32
2019 Full-time 50 29 8 8 3 2 1 80 12 487
2019 Part-time 53 40 0 8 0 0 0 92 8 13
2017 Full-time 38 38 10 8 5 1 0 77 13 299
2017 Part-time 61 10 0 5 24 0 0 71 29 15
2014 Full-time 41 36 11 7 3 1 0 78 10 292
2014 Part-time 55 28 16 0 0 0 0 84 0 10

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 35 39 14 9 2 0 1 75 11 520
2020 Part-time 54 33 3 0 0 0 9 96 0 31
2019 Full-time 34 39 12 12 3 0 0 73 15 486
2019 Part-time 54 39 0 0 0 0 7 100 0 13
2017 Full-time 31 36 13 14 5 0 1 68 19 298
2017 Part-time 54 8 10 14 14 0 0 63 27 15
2014 Full-time 38 39 11 7 3 1 1 78 10 291
2014 Part-time 22 63 7 7 0 0 0 85 7 10

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 56 23 11 5 3 2 0 82 7 519
2020 Part-time 58 19 0 3 0 3 16 96 4 32

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 29 37 15 11 5 3 0 68 16 519
2020 Part-time 45 29 13 0 0 10 3 85 0 32
2019 Full-time 30 36 17 11 4 2 0 68 15 485
2019 Part-time 53 8 16 0 0 15 7 80 0 13
2017 Full-time 29 32 14 11 8 5 0 64 21 298
2017 Part-time 40 37 8 8 4 4 0 80 12 15
2014 Full-time 32 36 17 8 5 2 0 70 13 292
2014 Part-time 41 37 15 7 0 0 0 78 7 10

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 26 28 16 15 10 3 2 57 26 519
2020 Part-time 33 18 6 10 0 13 20 77 14 32
2019 Full-time 29 28 13 13 10 4 2 61 25 486
2019 Part-time 23 47 0 0 0 7 23 100 0 13
2017 Full-time 20 26 14 16 19 4 1 49 36 299
2017 Part-time 30 24 14 3 12 14 4 65 19 15
2014 Full-time 18 24 17 22 15 3 2 44 38 292
2014 Part-time 54 7 0 15 7 0 17 74 26 10

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 46 22 15 8 5 1 2 71 14 520
2020 Part-time 44 31 0 9 3 3 9 86 14 32
2019 Full-time 49 24 13 7 4 1 2 75 11 487
2019 Part-time 53 16 23 0 7 0 0 70 7 13

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 51 25 14 5 3 0 2 78 8 520
2020 Part-time 52 16 9 3 0 6 13 85 4 32
2019 Full-time 52 25 13 5 1 2 2 79 7 486
2019 Part-time 70 8 0 0 0 15 7 100 0 13

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 80 7 4 2 1 3 3 92 3 520
2020 Part-time 74 3 3 0 0 3 16 96 0 31
2019 Full-time 81 5 4 1 2 3 3 92 4 485
2019 Part-time 92 0 0 0 0 8 0 100 0 13

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 78 10 3 2 1 0 6 94 3 519
2020 Part-time 72 3 0 0 0 6 19 100 0 32
2019 Full-time 83 5 3 1 1 2 5 94 2 483
2019 Part-time 92 0 0 0 0 8 0 100 0 13

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 38 39 11 9 3 0 0 77 12 517
2020 Part-time 44 40 10 4 0 3 0 86 4 31
2019 Full-time 41 37 9 8 5 0 0 78 13 484
2019 Part-time 61 39 0 0 0 0 0 100 0 13
2017 Full-time 35 40 12 8 5 0 0 76 12 298
2017 Part-time 47 28 3 18 4 0 0 75 22 15
2014 Full-time 31 44 11 9 4 1 0 76 13 291
2014 Part-time 62 7 9 15 7 0 0 69 22 10

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 41 38 12 6 2 0 0 79 9 519
2020 Part-time 48 30 20 0 0 0 3 80 0 31
2019 Full-time 42 34 11 8 4 0 0 77 12 484
2019 Part-time 68 25 0 8 0 0 0 92 8 13
2017 Full-time 34 38 13 8 5 0 0 73 14 298
2017 Part-time 61 20 0 12 7 0 0 81 19 15
2014 Full-time 35 40 12 8 4 0 0 75 13 291
2014 Part-time 55 30 0 0 15 0 0 85 15 10

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 37 42 10 9 2 0 0 79 11 514
2020 Part-time 62 32 3 0 0 0 3 96 0 32
2019 Full-time 39 39 11 7 3 1 0 79 10 481
2019 Part-time 68 32 0 0 0 0 0 100 0 13
2017 Full-time 34 37 13 10 6 0 0 71 16 298
2017 Part-time 61 27 4 5 4 0 0 88 8 15
2014 Full-time 39 41 12 5 3 0 0 80 8 290
2014 Part-time 49 28 15 7 0 0 0 78 7 10

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 30 45 12 9 2 2 0 77 11 519
2020 Part-time 46 31 16 0 0 6 0 82 0 32
2019 Full-time 28 44 15 7 3 3 0 74 10 485
2019 Part-time 53 31 8 0 0 8 0 91 0 13
2017 Full-time 24 41 19 10 5 2 0 66 14 298
2017 Part-time 50 25 5 7 14 0 0 75 21 15

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 35 34 10 14 7 0 0 69 21 518
2020 Part-time 72 22 0 0 0 0 6 100 0 32
2019 Full-time 44 27 11 12 5 1 1 72 17 487
2019 Part-time 84 16 0 0 0 0 0 100 0 13
2017 Full-time 37 35 10 13 5 0 0 72 18 298
2017 Part-time 72 5 0 14 10 0 0 76 24 15
2014 Full-time 41 34 8 10 5 1 0 76 16 291

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 21 26 25 14 13 0 0 48 27 520
2020 Part-time 56 34 7 3 0 0 0 90 3 32
2019 Full-time 28 31 21 11 8 1 0 59 20 485
2019 Part-time 61 39 0 0 0 0 0 100 0 13
2017 Full-time 25 36 23 9 7 0 0 60 17 299
2017 Part-time 61 31 8 0 0 0 0 92 0 15
2014 Full-time 37 31 17 9 6 0 0 68 16 291
2014 Part-time 69 8 9 15 0 0 0 76 15 10

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 37 63 518
2020 Part-time 53 47 32

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 52 21 8 2 1 4 11 86 4 521
2020 Part-time 62 16 3 0 0 0 19 96 0 32

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Full-time 34 25 40 520
2020 Part-time 35 25 40 32
2019 Full-time 38 26 37 487
2019 Part-time 38 31 31 13
2017 Full-time 46 24 30 299
2017 Part-time 45 34 21 15
2014 Full-time 42 21 37 292
2014 Part-time 23 30 48 10

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Full-time 3 17 60 6 6 7 178
2020 Part-time 19 9 28 0 36 9 11
2017 Full-time 5 15 69 3 3 6 141
2014 Full-time 2 15 66 9 9999 8 122
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 50 37 6 5 1 0 0 88 6 518
2020 Part-time 55 32 10 3 0 0 0 87 3 31
2019 Full-time 53 34 7 4 2 0 0 88 6 484
2019 Part-time 75 25 0 0 0 0 0 100 0 12
2017 Full-time 45 42 6 5 2 0 0 87 7 298
2017 Part-time 68 4 10 8 0 0 10 80 9 15
2014 Full-time 47 37 11 2 2 0 0 84 4 291
2014 Part-time 71 22 0 7 0 0 0 93 7 10

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 32 43 14 8 3 1 0 75 11 521
2020 Part-time 40 44 10 3 0 3 0 86 4 32
2019 Full-time 32 44 12 8 2 1 0 77 10 487
2019 Part-time 47 31 16 0 0 7 0 83 0 13
2017 Full-time 31 48 11 8 2 1 0 79 9 298
2017 Part-time 41 32 23 4 0 0 0 73 4 15
2014 Full-time 29 44 13 9 3 2 0 74 12 292
2014 Part-time 76 9 15 0 0 0 0 85 0 10

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 17 34 31 12 5 0 0 17 52 519
2020 Part-time 3 3 38 31 18 3 3 53 7 32
2019 Full-time 14 29 32 17 6 1 1 23 44 486
2019 Part-time 8 8 39 38 0 0 8 41 17 13
2017 Full-time 14 23 36 18 5 1 3 24 39 298
2017 Part-time 15 27 44 0 10 0 4 10 44 15
2014 Full-time 12 20 42 18 7 1 1 25 32 291
2014 Part-time 7 15 0 37 27 14 0 74 26 10

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 9 17 26 28 16 3 1 45 28 519
2020 Part-time 3 3 19 28 30 10 6 69 8 32
2019 Full-time 11 20 30 22 12 4 1 36 32 486
2019 Part-time 0 8 31 24 30 7 0 59 8 13
2017 Full-time 13 26 29 15 9 2 5 26 43 298
2017 Part-time 12 20 21 14 30 4 0 45 33 15
2014 Full-time 8 16 35 22 14 2 2 38 25 291
2014 Part-time 0 7 15 30 34 14 0 74 9 10

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 9 21 38 21 9 2 1 31 30 517
2020 Part-time 3 12 25 22 21 9 6 51 19 32
2019 Full-time 12 21 29 24 11 1 1 37 34 486
2019 Part-time 0 31 24 7 30 0 8 40 33 13
2017 Full-time 12 23 34 21 7 0 4 29 36 298
2017 Part-time 27 20 22 17 14 0 0 31 47 15
2014 Full-time 17 30 33 12 7 0 1 19 48 291
2014 Part-time 7 7 42 16 14 14 0 34 17 10

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 22 26 34 12 6 0 1 18 48 520
2020 Part-time 4 7 13 42 29 3 3 75 11 31
2019 Full-time 17 27 30 18 7 1 1 25 45 486
2019 Part-time 0 0 47 24 30 0 0 53 0 13
2017 Full-time 12 29 28 19 7 0 4 28 43 293
2017 Part-time 12 10 31 0 47 0 0 47 22 15
2014 Full-time 10 22 36 22 8 0 1 31 33 288
2014 Part-time 0 7 24 34 21 14 0 64 8 10

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 20 25 27 16 10 1 1 27 46 520
2020 Part-time 3 10 13 31 37 3 3 72 14 32
2019 Full-time 14 22 29 19 12 2 2 32 38 485
2019 Part-time 8 0 31 8 23 7 23 45 11 13
2017 Full-time 20 24 27 16 7 1 5 24 47 298
2017 Part-time 18 5 24 24 25 0 4 51 24 14
2014 Full-time 14 23 31 20 9 1 2 30 38 290
2014 Part-time 15 0 0 30 42 14 0 83 17 10

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 9 15 29 28 14 4 2 44 25 518
2020 Part-time 0 6 23 20 30 18 3 63 8 32
2019 Full-time 15 22 28 21 9 3 2 32 38 486
2019 Part-time 0 8 39 16 8 7 23 33 11 13
2017 Full-time 30 27 21 10 7 2 4 17 60 297
2017 Part-time 11 38 17 10 10 0 14 23 57 15
2014 Full-time 8 18 30 24 13 2 4 40 28 290
2014 Part-time 0 7 24 15 41 14 0 64 9 10

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 10 20 36 21 10 1 1 32 31 516
2020 Part-time 0 0 31 19 38 9 3 65 0 31
2019 Full-time 9 20 35 22 10 2 2 33 30 485
2019 Part-time 0 0 47 15 15 0 23 39 0 13
2017 Full-time 13 24 35 18 6 2 3 25 39 297
2017 Part-time 7 0 37 38 0 7 10 46 9 15
2014 Full-time 15 19 39 17 8 1 1 25 35 291
2014 Part-time 15 0 8 30 34 14 0 74 17 10

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 4 9 32 34 20 1 1 55 13 518
2020 Part-time 0 9 20 22 46 0 3 70 10 32
2019 Full-time 4 7 21 37 29 1 1 68 11 486
2019 Part-time 0 0 47 31 23 0 0 53 0 13

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 21 39 16 16 5 3 0 62 21 518
2020 Part-time 31 47 7 0 3 6 6 88 4 32
2019 Full-time 20 37 20 16 5 2 0 59 21 482
2019 Part-time 23 39 8 0 0 23 8 89 0 13

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 60 23 7 5 3 1 1 85 8 518
2020 Part-time 81 19 0 0 0 0 0 100 0 32
2019 Full-time 55 28 7 6 3 1 0 84 9 485
2019 Part-time 61 16 23 0 0 0 0 77 0 13
2017 Full-time 47 35 9 7 2 1 0 83 8 299
2017 Part-time 61 14 3 15 7 0 0 75 22 15
2014 Full-time 46 31 10 8 5 0 1 77 13 291
2014 Part-time 61 31 0 7 0 0 0 93 7 10

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 66 25 4 3 1 0 0 92 4 515
2020 Part-time 87 13 0 0 0 0 0 100 0 31
2019 Full-time 63 26 5 4 2 0 0 89 6 485
2019 Part-time 76 24 0 0 0 0 0 100 0 13
2017 Full-time 48 38 6 7 2 0 0 86 9 298
2017 Part-time 71 7 10 8 4 0 0 78 12 15
2014 Full-time 52 34 7 5 2 0 0 86 7 292
2014 Part-time 69 22 0 9 0 0 0 91 9 10

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 59 31 6 2 2 1 0 90 4 511
2020 Part-time 72 22 7 0 0 0 0 93 0 32
2019 Full-time 54 32 6 4 2 1 0 88 7 485
2019 Part-time 60 40 0 0 0 0 0 100 0 13

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 41 38 12 7 1 1 0 80 8 517
2020 Part-time 59 35 3 0 0 3 0 96 0 32
2019 Full-time 37 41 10 6 3 3 0 81 9 485
2019 Part-time 76 8 16 0 0 0 0 84 0 13
2017 Full-time 44 38 8 5 2 3 0 84 7 298
2017 Part-time 54 36 4 4 0 3 0 92 4 15
2014 Full-time 49 31 12 3 3 2 0 81 7 292
2014 Part-time 78 0 7 15 0 0 0 78 15 10

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 41 37 12 3 1 6 0 82 5 521
2020 Part-time 55 25 13 0 0 7 0 86 0 32
2019 Full-time 42 33 15 5 1 3 0 78 7 484
2019 Part-time 74 18 0 0 0 8 0 100 0 12
2017 Full-time 43 35 12 2 3 5 1 83 5 297
2017 Part-time 67 22 0 4 0 7 0 96 4 15
2014 Full-time 51 30 11 1 3 3 0 85 4 292
2014 Part-time 78 7 7 7 0 0 0 85 7 10

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 57 33 6 3 1 0 0 90 4 518
2020 Part-time 84 16 0 0 0 0 0 100 0 32
2019 Full-time 53 36 6 3 2 1 0 89 5 486
2019 Part-time 75 25 0 0 0 0 0 100 0 13
2017 Full-time 47 39 9 3 3 0 0 86 5 299
2017 Part-time 61 32 4 4 0 0 0 93 4 15
2014 Full-time 58 30 7 3 2 0 0 88 6 291
2014 Part-time 76 9 15 0 0 0 0 85 0 10

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 57 22 9 2 3 5 3 86 5 520
2020 Part-time 65 9 6 3 0 9 6 89 4 32

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 35 32 18 4 1 9 1 74 5 519
2020 Part-time 27 35 13 3 0 19 3 79 4 32

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 45 29 10 6 3 4 3 80 9 515
2020 Part-time 46 25 10 0 0 10 9 88 0 32

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 37 29 14 4 4 7 6 75 9 519
2020 Part-time 47 20 6 0 0 15 12 91 0 32
2019 Full-time 35 30 14 7 4 5 5 72 12 486
2019 Part-time 46 23 0 0 8 16 8 90 10 13
2017 Full-time 30 26 16 10 4 6 7 65 16 299
2017 Part-time 45 4 0 0 28 11 11 64 36 14
2014 Full-time 36 28 13 10 5 4 5 70 17 291
2014 Part-time 61 15 7 7 0 0 9 84 8 10

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 34 33 15 8 5 3 2 70 14 520
2020 Part-time 46 29 6 6 0 3 9 86 7 32
2019 Full-time 34 33 14 10 4 3 1 71 15 486
2019 Part-time 38 24 8 8 8 7 7 72 18 13
2017 Full-time 32 32 11 15 6 3 2 67 22 299
2017 Part-time 27 34 8 14 10 3 4 66 25 15
2014 Full-time 37 38 10 6 6 3 1 78 12 292
2014 Part-time 48 14 15 7 7 0 9 68 16 10

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 33 37 21 6 2 1 0 71 8 517
2020 Part-time 62 22 7 3 0 7 0 89 4 32
2019 Full-time 32 35 21 7 3 2 0 69 9 484
2019 Part-time 46 31 8 0 0 8 7 90 0 13

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 20 24 18 10 8 18 3 55 22 521
2020 Part-time 46 25 17 3 0 3 6 78 4 32
2019 Full-time 21 23 18 11 10 12 5 54 25 486
2019 Part-time 46 16 0 0 0 24 15 100 0 13
2017 Full-time 15 16 19 13 14 16 7 40 35 299
2017 Part-time 34 34 5 14 7 3 4 73 22 15
2014 Full-time 12 22 15 17 13 16 4 43 38 292
2014 Part-time 34 0 30 0 15 14 8 43 19 10

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 56 35 2 5 2 0 0 90 7 518
2020 Part-time 71 29 0 0 0 0 0 100 0 32

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 41 41 7 9 2 0 0 82 11 520
2020 Part-time 53 34 10 0 3 0 0 87 3 32
2019 Full-time 41 32 6 14 7 0 0 73 21 483
2019 Part-time 54 46 0 0 0 0 0 100 0 13
2017 Full-time 46 32 7 10 5 0 0 78 15 298
2017 Part-time 68 18 0 4 10 0 0 86 14 15
2014 Full-time 56 28 6 7 3 0 0 84 10 290
2014 Part-time 78 0 15 7 0 0 0 78 7 10

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 55 32 8 4 1 0 1 87 5 513
2020 Part-time 62 29 7 0 0 0 3 93 0 32
2019 Full-time 54 32 7 5 1 0 0 86 6 486
2019 Part-time 84 16 0 0 0 0 0 100 0 13
2017 Full-time 50 34 8 5 1 0 1 85 6 297
2017 Part-time 82 15 0 4 0 0 0 96 4 15
2014 Full-time 53 35 6 4 1 0 0 88 6 291
2014 Part-time 78 0 7 7 7 0 0 78 15 10

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 79 15 2 2 1 1 0 95 3 517
2020 Part-time 87 13 0 0 0 0 0 100 0 32
2017 Full-time 75 18 4 2 0 0 1 94 2 298
2017 Part-time 82 18 0 0 0 0 0 100 0 15
2014 Full-time 72 19 5 2 1 0 0 92 3 291
2014 Part-time 85 7 0 0 7 0 0 93 7 10

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 42 32 16 5 2 2 0 77 7 521
2020 Part-time 47 41 6 6 0 0 0 87 6 32
2019 Full-time 48 29 13 4 1 4 0 81 6 486
2019 Part-time 54 15 16 0 0 15 0 81 0 13

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 12 88 486
2019 Part-time 0 100 13

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 51 49 54

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 64 36 54

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 10 90 54

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 54

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 54

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 29 71 53

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 34 66 53

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 41 59 53

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 44 56 53

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 28 72 53

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 46 54 53

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 27 73 53

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 53

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 42 58 53

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 21 79 53

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 18 82 53

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 50 50 52

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 29 71 52

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 21 79 52

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 12 88 52

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 14 86 52

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 13 87 52

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 34 66 52

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 18 12 15 3 2 39 11 59 11 519
2020 Part-time 18 20 3 0 0 38 21 92 0 32
2019 Full-time 16 11 20 5 4 31 13 49 15 486
2019 Part-time 15 16 0 0 0 47 23 100 0 13
2017 Full-time 13 11 18 7 6 35 10 44 23 299
2017 Part-time 22 15 11 4 0 36 11 71 8 14
2014 Full-time 18 12 16 6 5 35 9 52 20 292
2014 Part-time 14 8 0 0 0 49 30 100 0 10

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 31 27 16 4 2 19 1 73 7 521
2020 Part-time 39 33 3 0 0 25 0 96 0 32
2019 Full-time 33 28 17 5 1 14 2 72 7 487
2019 Part-time 30 8 0 0 0 54 7 100 0 13
2017 Full-time 22 26 20 8 4 18 2 60 14 298
2017 Part-time 24 24 14 10 4 26 0 63 18 15
2014 Full-time 24 26 19 5 4 20 2 63 12 292
2014 Part-time 27 21 16 0 0 22 14 75 0 10

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 4 96 520
2020 Part-time 0 100 32
2019 Full-time 5 95 486
2019 Part-time 0 100 13

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 35 65 23
2019 Full-time 39 61 26

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 75 25 23
2019 Full-time 82 18 26

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 0 100 23
2019 Full-time 0 100 26

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 0 100 23
2019 Full-time 0 100 26

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 0 100 23

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 26

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 22 78 23
2019 Full-time 27 73 26

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 20 80 26

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 0 100 23
2019 Full-time 23 77 26

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 23 77 26

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 39 61 23

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 0 100 23
2019 Full-time 0 100 26

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 0 100 23

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 26 74 23

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 0 100 23
2019 Full-time 0 100 26

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 0 100 23

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 39 61 23
2019 Full-time 28 72 25

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 0 100 23
2019 Full-time 0 100 25

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 0 100 23

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 43 57 23
2019 Full-time 52 48 25

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 18 11 15 3 1 42 10 61 9 518
2020 Part-time 21 16 7 0 0 38 19 85 0 32
2019 Full-time 17 12 20 2 2 36 11 55 6 484
2019 Part-time 31 7 0 0 0 47 15 100 0 13
2017 Full-time 13 10 18 2 1 45 10 53 7 297
2017 Part-time 30 4 8 10 0 49 0 66 20 15
2014 Full-time 15 12 15 3 2 43 10 57 12 292
2014 Part-time 14 21 14 0 0 22 30 72 0 10

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 32 27 18 3 1 17 2 73 6 519
2020 Part-time 39 32 3 0 0 25 0 95 0 32
2019 Full-time 33 27 16 3 1 18 3 75 5 487
2019 Part-time 67 0 0 0 0 25 8 100 0 12
2017 Full-time 28 31 17 2 1 18 3 74 5 299
2017 Part-time 44 14 8 10 0 25 0 76 13 15
2014 Full-time 30 26 15 5 3 21 1 72 9 292
2014 Part-time 21 21 14 7 0 15 22 67 12 10

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 7 93 513
2020 Part-time 6 94 31

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 12 88 514
2020 Part-time 19 81 32
2019 Full-time 13 87 485
2019 Part-time 16 84 13
2017 Full-time 16 84 299
2014 Full-time 13 87 292

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 72 28 48
2014 Full-time 82 18 37

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2017 Full-time 55 39 0 6 0 0 0 94 6 36
2014 Full-time 57 36 3 4 0 0 0 93 4 30

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 51 33 5 2 1 3 4 90 4 516
2020 Part-time 60 34 0 0 0 0 6 100 0 32
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 33 32 16 10 6 2 0 66 17 519
2020 Part-time 43 35 17 0 0 3 3 82 0 32

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 45 38 11 5 1 1 0 84 5 518
2020 Part-time 43 44 0 6 0 0 6 93 7 32

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 45 35 13 5 2 1 0 80 7 515
2020 Part-time 43 48 3 0 0 3 3 96 0 32

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 39 35 18 3 1 1 2 77 5 516
2020 Part-time 37 44 10 3 0 0 6 86 3 32

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 55 28 12 3 0 1 1 85 3 517
2020 Part-time 57 30 4 0 0 0 9 96 0 31

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 72 18 6 1 0 4 1 93 1 520
2020 Part-time 68 17 3 0 0 6 6 96 0 32

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 53 33 9 3 1 1 0 88 3 519
2020 Part-time 55 26 6 3 0 3 6 90 3 32

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 54 31 7 6 3 0 0 85 9 521
2020 Part-time 61 29 3 0 0 3 3 97 0 32

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 61 27 7 3 2 1 0 89 5 519
2020 Part-time 64 20 6 0 0 3 6 93 0 32

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 39 42 10 5 2 1 0 83 7 520
2020 Part-time 36 42 16 0 0 6 0 83 0 32
2019 Full-time 36 42 13 6 2 2 0 79 7 486
2019 Part-time 53 32 7 0 0 7 0 92 0 13
2017 Full-time 25 39 16 7 4 8 0 69 13 298
2017 Part-time 43 26 3 14 14 0 0 69 27 15

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 41 32 10 10 5 1 0 74 16 517
2020 Part-time 44 36 7 6 0 3 3 86 6 31

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 51 31 12 4 2 1 0 83 6 518
2020 Part-time 56 35 6 0 0 0 3 93 0 32

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 29 34 18 12 5 3 0 65 17 521
2020 Part-time 56 41 3 0 0 0 0 97 0 32
2019 Full-time 27 36 17 12 6 2 0 64 18 486
2019 Part-time 69 16 0 8 0 8 0 92 8 13
2017 Full-time 16 36 18 16 12 2 0 54 28 298
2017 Part-time 20 37 5 17 21 0 0 57 38 15

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 Full-time 25 44 11 9 3 4 3 75 14 151

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 41 24 13 9 11 0 2 66 20 520
2020 Part-time 56 19 6 12 3 0 3 78 16 32

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 35 28 20 6 9 0 1 64 16 519
2020 Part-time 47 15 16 19 0 0 3 64 20 32
2019 Full-time 27 30 20 8 13 0 1 58 22 487
2019 Part-time 54 22 7 8 8 0 0 76 16 13
2017 Full-time 26 25 20 13 12 0 3 53 26 296
2017 Part-time 37 13 17 18 15 0 0 51 32 15

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 10 17 29 24 21 0 0 27 45 520
2020 Part-time 40 34 16 6 0 0 3 77 6 32
2019 Full-time 13 24 27 22 14 0 0 37 36 486
2019 Part-time 46 31 15 8 0 0 0 77 8 13
2017 Full-time 13 19 27 22 18 0 1 32 40 299
2017 Part-time 7 53 24 11 5 0 0 61 15 15

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 11 20 28 22 19 0 0 31 41 519
2020 Part-time 46 35 9 3 0 3 3 87 4 32
2019 Full-time 16 24 25 19 15 1 0 41 34 484
2019 Part-time 53 16 23 8 0 0 0 69 8 13
2017 Full-time 13 27 24 17 17 0 1 41 35 298
2017 Part-time 43 21 10 21 5 0 0 65 25 15

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 13 21 24 22 20 1 1 34 42 520
2020 Part-time 43 35 9 6 0 0 6 83 7 32
2019 Full-time 16 25 23 20 15 1 1 41 36 486
2019 Part-time 55 30 7 0 0 0 7 92 0 13
2017 Full-time 12 24 19 25 19 0 1 36 45 297
2017 Part-time 24 24 28 17 8 0 0 47 25 15

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 23 24 21 17 15 0 1 47 32 519
2020 Part-time 62 22 3 6 0 0 7 90 7 32
2019 Full-time 32 28 15 13 10 1 1 61 23 485
2019 Part-time 70 15 0 0 0 0 15 100 0 13
2017 Full-time 26 29 21 9 9 0 7 59 19 297
2017 Part-time 47 22 14 0 0 0 17 83 0 15

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 18 21 25 19 18 0 0 39 36 519
2020 Part-time 47 22 9 16 3 0 3 71 19 32
2019 Full-time 25 27 23 12 12 0 0 52 24 485
2019 Part-time 38 54 8 0 0 0 0 92 0 13
2017 Full-time 21 29 24 17 7 0 1 51 25 296
2017 Part-time 37 17 21 10 5 10 0 61 16 15

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 27 23 16 13 14 0 8 54 29 518
2020 Part-time 40 32 3 6 10 0 9 79 18 32

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 29 35 23 8 4 0 0 65 13 519
2020 Part-time 58 19 13 0 7 0 3 80 7 32
2019 Full-time 33 32 21 7 5 1 1 66 12 484
2019 Part-time 53 31 8 0 0 8 0 92 0 13
2017 Full-time 28 31 26 9 5 0 2 60 14 296
2017 Part-time 57 3 24 8 4 0 4 63 12 15

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 14 26 28 21 11 0 0 40 32 521
2020 Part-time 53 19 19 3 3 0 3 74 7 32
2019 Full-time 21 26 27 16 8 1 1 48 25 486
2019 Part-time 23 70 0 8 0 0 0 92 8 13
2017 Full-time 20 27 23 20 8 0 1 49 28 297
2017 Part-time 14 51 10 22 0 0 4 67 23 15

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 25 32 24 12 8 0 0 56 20 517
2020 Part-time 49 35 6 3 3 0 3 87 7 32
2019 Full-time 29 26 21 15 8 0 0 56 23 486
2019 Part-time 30 38 24 0 8 0 0 68 8 13
2017 Full-time 23 31 22 16 8 0 1 54 24 296
2017 Part-time 47 7 38 7 0 0 0 54 7 15

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 45 29 13 7 6 0 0 74 13 519
2020 Part-time 71 22 3 0 0 0 3 97 0 32
2019 Full-time 48 24 13 8 5 1 1 73 14 486
2019 Part-time 76 7 0 0 8 8 0 92 8 13

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 28 31 21 13 6 0 0 59 19 519
2020 Part-time 52 23 18 3 3 0 0 75 6 32

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 25 30 24 13 7 0 0 55 20 519
2020 Part-time 52 22 9 6 6 0 3 77 13 32
2019 Full-time 35 31 19 9 5 0 0 67 14 482
2019 Part-time 45 32 16 7 0 0 0 77 7 13
2017 Full-time 29 27 22 14 5 0 2 57 20 295
2017 Part-time 51 27 18 5 0 0 0 78 5 15

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 52 28 15 3 1 0 2 81 4 511
2020 Part-time 63 22 6 0 3 0 6 90 4 32
2019 Full-time 54 17 14 8 7 0 0 72 14 486
2019 Part-time 61 30 0 0 0 8 0 100 0 13
2017 Full-time 55 20 13 5 4 0 2 77 10 299
2017 Part-time 84 8 7 0 0 0 0 93 0 15

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 48 32 14 5 2 0 0 79 7 517
2020 Part-time 52 32 9 6 0 0 0 84 6 32

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 76 14 4 1 1 1 3 94 2 516
2020 Part-time 75 25 0 0 0 0 0 100 0 32
2019 Full-time 75 11 6 2 2 1 3 90 4 483
2019 Part-time 76 8 0 8 0 8 0 92 8 13
2017 Full-time 74 10 3 3 5 1 4 88 8 297
2017 Part-time 51 24 8 7 0 0 10 83 8 15

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 82 7 3 3 2 0 3 92 5 516
2020 Part-time 87 7 0 0 0 3 3 100 0 32
2019 Full-time 77 9 3 3 4 0 2 89 8 485
2019 Part-time 92 0 8 0 0 0 0 92 0 12
2017 Full-time 58 23 10 2 3 1 3 84 5 299
2017 Part-time 68 10 18 3 0 0 0 78 3 15

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 75 14 7 2 1 0 2 90 2 515
2020 Part-time 87 10 3 0 0 0 0 97 0 32
2019 Full-time 63 20 9 3 3 0 1 84 6 484
2019 Part-time 76 8 0 8 0 8 0 92 8 13
2017 Full-time 57 19 11 5 5 0 3 79 10 298
2017 Part-time 61 20 8 4 7 0 0 81 11 15

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 66 17 7 4 4 0 2 85 8 516
2020 Part-time 93 7 0 0 0 0 0 100 0 30
2019 Full-time 62 17 10 4 5 0 2 80 10 483
2019 Part-time 76 0 0 16 0 8 0 83 17 13
2017 Full-time 54 11 7 2 1 1 24 87 4 298
2017 Part-time 61 0 4 0 3 0 32 89 5 15

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 70 10 3 1 1 0 15 95 2 517
2020 Part-time 81 0 0 0 0 0 19 100 0 32
2019 Full-time 61 10 6 2 1 1 19 89 4 481
2019 Part-time 54 0 0 0 0 8 38 100 0 13
2017 Full-time 72 14 5 1 1 1 7 93 1 298
2017 Part-time 68 0 3 10 0 0 18 84 12 15

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 78 13 4 1 1 0 2 94 2 517
2020 Part-time 86 3 0 0 0 4 7 100 0 31
2019 Full-time 71 15 6 3 1 0 4 90 4 485
2019 Part-time 69 7 8 0 0 8 7 91 0 13
2017 Full-time 71 11 5 3 2 0 7 89 6 299
2017 Part-time 41 20 20 7 0 0 12 69 8 15

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 75 13 6 2 2 0 1 90 4 520
2020 Part-time 57 22 6 9 0 0 6 83 10 32
2019 Full-time 77 10 6 2 3 0 3 89 5 483
2019 Part-time 61 7 8 8 7 8 0 75 17 13
2017 Full-time 55 22 12 3 3 1 4 80 7 299
2017 Part-time 55 13 10 14 8 0 0 68 22 15

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 44 30 16 7 3 0 1 74 10 520
2020 Part-time 58 22 10 3 4 4 0 83 7 31
2019 Full-time 56 25 12 4 2 0 1 83 6 485
2019 Part-time 62 23 15 0 0 0 0 85 0 13

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 28 38 23 8 3 0 0 66 11 521
2020 Part-time 38 34 25 0 0 0 3 74 0 32

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 8 24 40 22 6 0 0 32 28 519
2020 Part-time 25 57 18 0 0 0 0 82 0 32
2019 Full-time 13 29 38 15 5 0 0 43 20 487
2019 Part-time 30 47 23 0 0 0 0 77 0 13
2017 Full-time 7 24 43 18 8 0 0 31 26 299
2017 Part-time 14 37 41 4 5 0 0 51 8 15

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 15 26 38 14 6 0 0 20 42 520
2020 Part-time 0 12 28 38 18 0 3 58 13 32
2019 Full-time 11 17 42 19 10 0 0 29 29 484
2019 Part-time 0 8 42 8 41 0 0 50 8 12
2017 Full-time 13 24 38 19 6 0 0 25 37 299
2017 Part-time 0 18 38 10 33 0 0 43 18 15
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 35 44 19 2 55 45 521
2020 Part-time 31 53 12 3 63 37 32

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 35 65 184
2020 Part-time 38 62 10

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 36 20 14 10 8 1 10 63 21 520
2020 Part-time 61 3 10 7 0 0 19 80 8 32
2019 Full-time 41 19 14 10 10 1 5 64 22 478
2019 Part-time 61 7 8 0 7 0 16 81 9 13

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 15 17 14 20 29 2 3 33 52 184
2020 Part-time 19 20 11 19 21 0 10 43 44 10

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 9 12 14 22 39 2 3 22 64 183
2020 Part-time 19 29 32 9 0 0 10 54 11 10
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