2020 Public Service Employee Survey Results by Theme for Natural Sciences and Engineering Research Council by Question 108. In total, how many years have you been working in the federal public service?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 57 35 9 0 0 0 0 91 0 83
2020 3 to 10 years in the federal public service 44 39 11 5 2 0 0 82 7 114
2020 11 to 20 years in the federal public service 46 40 6 5 3 0 0 87 8 154
2020 More than 20 years in the federal public service 55 29 6 8 2 0 0 83 11 47
2019 Less than 3 years in the federal public service 45 40 8 6 0 0 1 86 6 98
2019 3 to 10 years in the federal public service 38 43 10 4 4 1 0 82 8 113
2019 11 to 20 years in the federal public service 46 35 11 8 0 0 0 81 8 125
2019 More than 20 years in the federal public service 47 37 8 8 0 0 0 84 8 38
2018 Less than 3 years in the federal public service 40 38 12 9 0 0 0 78 9 65
2018 3 to 10 years in the federal public service 37 43 13 4 3 0 0 80 7 135
2018 11 to 20 years in the federal public service 49 31 16 4 1 0 0 80 4 116
2018 More than 20 years in the federal public service 55 29 8 8 0 0 0 84 8 38
2017 Less than 3 years in the federal public service 34 45 12 8 1 0 0 79 9 68
2017 3 to 10 years in the federal public service 39 49 6 4 1 0 0 88 5 138
2017 11 to 20 years in the federal public service 48 39 5 4 3 0 0 87 7 123
2017 More than 20 years in the federal public service 60 34 3 3 0 0 0 95 3 37
2014 Less than 3 years in the federal public service 37 50 4 7 2 0 0 87 9 46
2014 3 to 10 years in the federal public service 31 48 14 5 3 0 0 78 8 153
2014 11 to 20 years in the federal public service 39 43 8 7 3 0 0 82 10 98
2014 More than 20 years in the federal public service 44 44 9 0 2 0 0 88 2 43

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 53 39 2 4 2 0 0 92 6 83
2020 3 to 10 years in the federal public service 46 33 14 6 1 0 0 79 7 113
2020 11 to 20 years in the federal public service 38 37 12 7 7 0 0 74 14 154
2020 More than 20 years in the federal public service 43 40 7 4 7 0 0 83 11 47
2019 Less than 3 years in the federal public service 54 33 7 3 3 0 0 87 6 98
2019 3 to 10 years in the federal public service 43 37 4 8 8 0 0 80 16 113
2019 11 to 20 years in the federal public service 38 31 16 11 4 0 0 69 15 125
2019 More than 20 years in the federal public service 26 50 10 8 5 0 0 77 13 38
2018 Less than 3 years in the federal public service 43 39 12 3 2 2 0 83 5 66
2018 3 to 10 years in the federal public service 41 36 11 8 4 0 0 78 11 134
2018 11 to 20 years in the federal public service 35 42 12 7 4 0 0 76 11 115
2018 More than 20 years in the federal public service 29 47 13 8 3 0 0 76 11 38
2017 Less than 3 years in the federal public service 44 46 9 1 0 0 0 90 1 68
2017 3 to 10 years in the federal public service 33 42 14 8 3 0 0 75 11 138
2017 11 to 20 years in the federal public service 35 40 10 10 5 0 0 75 15 123
2017 More than 20 years in the federal public service 50 34 11 5 0 0 0 84 5 37

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 64 33 3 0 0 0 0 97 0 79
2020 3 to 10 years in the federal public service 52 38 8 2 0 0 0 90 2 113
2020 11 to 20 years in the federal public service 61 31 5 1 2 0 0 91 3 154
2020 More than 20 years in the federal public service 67 19 9 2 2 0 0 87 5 46
2019 Less than 3 years in the federal public service 56 31 7 5 0 0 1 88 5 98
2019 3 to 10 years in the federal public service 54 36 5 2 3 0 0 91 5 112
2019 11 to 20 years in the federal public service 62 30 7 2 0 0 0 92 2 125
2019 More than 20 years in the federal public service 62 27 8 3 0 0 0 89 3 37
2018 Less than 3 years in the federal public service 46 37 12 5 0 0 0 83 5 66
2018 3 to 10 years in the federal public service 54 34 10 2 1 0 0 87 3 133
2018 11 to 20 years in the federal public service 63 29 6 1 1 0 0 92 2 113
2018 More than 20 years in the federal public service 60 29 8 3 0 0 0 89 3 38
2017 Less than 3 years in the federal public service 53 36 10 0 0 0 0 90 0 68
2017 3 to 10 years in the federal public service 59 34 6 1 1 0 0 93 1 138
2017 11 to 20 years in the federal public service 64 29 2 1 3 0 0 94 4 124
2017 More than 20 years in the federal public service 69 29 0 3 0 0 0 97 3 37
2014 Less than 3 years in the federal public service 55 36 4 4 0 0 0 91 4 46
2014 3 to 10 years in the federal public service 63 28 8 1 1 0 0 91 1 153
2014 11 to 20 years in the federal public service 64 28 6 1 1 0 0 92 2 98
2014 More than 20 years in the federal public service 77 21 0 0 0 0 2 100 0 43

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 61 32 7 0 0 0 0 93 0 83
2020 3 to 10 years in the federal public service 50 39 8 3 0 1 0 89 3 114
2020 11 to 20 years in the federal public service 49 36 10 3 3 0 0 85 5 154
2020 More than 20 years in the federal public service 54 34 6 4 2 0 0 88 6 47
2019 Less than 3 years in the federal public service 60 28 6 6 0 0 0 88 6 98
2019 3 to 10 years in the federal public service 45 40 6 4 4 0 0 85 9 113
2019 11 to 20 years in the federal public service 51 35 11 4 0 0 0 85 4 124
2019 More than 20 years in the federal public service 60 24 13 0 3 0 0 84 3 38
2018 Less than 3 years in the federal public service 49 36 8 8 0 0 0 85 8 66
2018 3 to 10 years in the federal public service 47 34 9 8 2 0 0 81 10 134
2018 11 to 20 years in the federal public service 53 35 9 2 1 0 0 89 3 116
2018 More than 20 years in the federal public service 56 33 6 6 0 0 0 89 6 37
2017 Less than 3 years in the federal public service 51 42 6 0 1 0 0 93 1 68
2017 3 to 10 years in the federal public service 46 44 6 2 1 0 0 90 4 138
2017 11 to 20 years in the federal public service 53 36 6 3 2 0 0 89 5 124
2017 More than 20 years in the federal public service 63 31 5 0 0 0 0 95 0 37
2014 Less than 3 years in the federal public service 50 37 6 7 0 0 0 87 7 46
2014 3 to 10 years in the federal public service 35 49 8 4 3 1 0 85 7 153
2014 11 to 20 years in the federal public service 45 35 15 5 0 0 0 80 5 98
2014 More than 20 years in the federal public service 72 12 7 2 5 0 2 86 7 43

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 72 24 2 1 0 0 0 96 1 83
2020 3 to 10 years in the federal public service 62 23 11 3 0 2 0 86 3 112
2020 11 to 20 years in the federal public service 53 30 8 5 3 1 0 84 8 153
2020 More than 20 years in the federal public service 49 27 19 0 2 2 0 78 2 47
2019 Less than 3 years in the federal public service 72 24 2 2 0 0 0 96 2 98
2019 3 to 10 years in the federal public service 59 23 8 7 3 0 0 82 10 113
2019 11 to 20 years in the federal public service 48 33 12 3 2 1 0 82 6 124
2019 More than 20 years in the federal public service 48 36 8 0 8 0 0 84 8 38
2018 Less than 3 years in the federal public service 65 26 5 5 0 0 0 91 5 65
2018 3 to 10 years in the federal public service 52 30 10 3 3 2 0 84 6 131
2018 11 to 20 years in the federal public service 51 38 10 2 0 0 0 89 2 114
2018 More than 20 years in the federal public service 45 52 3 0 0 0 0 97 0 38
2017 Less than 3 years in the federal public service 64 26 8 0 0 3 0 92 0 68
2017 3 to 10 years in the federal public service 52 34 9 3 2 0 0 86 5 138
2017 11 to 20 years in the federal public service 52 36 5 4 2 1 0 88 6 124
2017 More than 20 years in the federal public service 60 29 5 5 0 0 0 89 5 37
2014 Less than 3 years in the federal public service 52 35 11 2 0 0 0 87 2 46
2014 3 to 10 years in the federal public service 42 42 10 5 1 0 0 84 6 153
2014 11 to 20 years in the federal public service 46 31 16 4 3 0 0 77 7 98
2014 More than 20 years in the federal public service 58 30 2 5 5 0 0 88 9 43

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 70 27 4 0 0 0 0 96 0 83
2020 3 to 10 years in the federal public service 56 30 7 5 0 2 0 88 5 112
2020 11 to 20 years in the federal public service 51 33 8 5 3 0 0 84 8 152
2020 More than 20 years in the federal public service 47 31 15 4 2 0 0 79 7 47
2019 Less than 3 years in the federal public service 72 21 4 3 0 0 0 93 3 98
2019 3 to 10 years in the federal public service 50 32 7 8 3 0 0 82 11 113
2019 11 to 20 years in the federal public service 45 34 12 6 2 2 0 80 7 124
2019 More than 20 years in the federal public service 40 39 13 5 3 0 0 79 8 38
2018 Less than 3 years in the federal public service 66 24 6 3 0 0 0 91 3 65
2018 3 to 10 years in the federal public service 47 33 10 6 2 2 0 81 9 132
2018 11 to 20 years in the federal public service 45 43 7 4 1 0 0 88 5 115
2018 More than 20 years in the federal public service 45 50 5 0 0 0 0 95 0 38
2017 Less than 3 years in the federal public service 65 28 6 2 0 0 0 92 2 68
2017 3 to 10 years in the federal public service 48 38 8 4 3 0 0 86 6 138
2017 11 to 20 years in the federal public service 52 34 9 4 2 0 0 86 5 124
2017 More than 20 years in the federal public service 58 32 5 5 0 0 0 89 5 37
2014 Less than 3 years in the federal public service 56 33 9 2 0 0 0 89 2 46
2014 3 to 10 years in the federal public service 42 40 10 5 1 1 0 83 7 153
2014 11 to 20 years in the federal public service 43 36 13 5 3 0 0 79 8 98
2014 More than 20 years in the federal public service 60 26 5 5 5 0 0 86 9 43

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 57 24 7 8 1 2 0 83 10 83
2020 3 to 10 years in the federal public service 56 18 15 9 2 1 0 74 11 113
2020 11 to 20 years in the federal public service 46 25 10 13 4 2 0 72 17 154
2020 More than 20 years in the federal public service 43 26 15 10 4 0 2 70 15 47
2019 Less than 3 years in the federal public service 57 21 12 5 2 2 1 81 7 98
2019 3 to 10 years in the federal public service 51 20 14 8 6 1 0 72 14 113
2019 11 to 20 years in the federal public service 45 17 23 7 5 2 1 64 13 124
2019 More than 20 years in the federal public service 47 29 10 2 8 3 0 78 11 37
2018 Less than 3 years in the federal public service 49 24 15 7 1 3 0 75 9 66
2018 3 to 10 years in the federal public service 40 27 17 7 7 2 0 69 14 132
2018 11 to 20 years in the federal public service 38 32 16 5 4 4 0 74 9 116
2018 More than 20 years in the federal public service 42 32 21 5 0 0 0 74 5 38
2017 Less than 3 years in the federal public service 41 27 15 8 6 3 0 70 14 68
2017 3 to 10 years in the federal public service 42 27 17 4 7 1 1 71 12 138
2017 11 to 20 years in the federal public service 41 30 17 4 4 3 1 74 8 124
2017 More than 20 years in the federal public service 54 24 10 6 3 3 0 80 9 36
2014 Less than 3 years in the federal public service 46 35 13 4 0 2 0 82 4 46
2014 3 to 10 years in the federal public service 35 26 21 8 7 3 0 63 16 153
2014 11 to 20 years in the federal public service 39 30 12 15 4 0 0 68 19 98
2014 More than 20 years in the federal public service 53 26 9 5 2 2 2 83 7 43
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 60 28 8 0 0 2 2 92 0 83
2020 3 to 10 years in the federal public service 54 32 9 3 0 0 2 88 3 114
2020 11 to 20 years in the federal public service 61 22 9 1 3 2 2 87 4 154
2020 More than 20 years in the federal public service 62 22 11 2 2 0 0 84 5 46
2019 Less than 3 years in the federal public service 54 30 5 3 1 2 5 90 4 98
2019 3 to 10 years in the federal public service 59 24 6 3 3 0 5 87 6 112
2019 11 to 20 years in the federal public service 57 27 8 3 1 0 4 87 4 125
2019 More than 20 years in the federal public service 58 26 5 5 3 0 3 86 8 38

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 57 30 4 2 2 0 4 90 5 83
2020 3 to 10 years in the federal public service 57 27 8 4 4 0 0 85 7 113
2020 11 to 20 years in the federal public service 54 30 8 3 4 1 0 84 7 155
2020 More than 20 years in the federal public service 54 22 15 7 2 0 0 76 9 47
2019 Less than 3 years in the federal public service 62 26 6 3 1 2 0 89 4 98
2019 3 to 10 years in the federal public service 57 24 9 5 4 1 0 82 9 111
2019 11 to 20 years in the federal public service 53 28 10 5 3 0 1 82 9 125
2019 More than 20 years in the federal public service 54 32 8 3 3 0 0 86 5 38
2018 Less than 3 years in the federal public service 56 35 5 3 2 0 0 91 5 66
2018 3 to 10 years in the federal public service 50 35 8 4 2 2 0 86 6 133
2018 11 to 20 years in the federal public service 50 32 10 5 2 0 0 83 7 116
2018 More than 20 years in the federal public service 53 24 18 0 5 0 0 77 5 38
2017 Less than 3 years in the federal public service 60 24 7 6 0 1 1 86 6 68
2017 3 to 10 years in the federal public service 50 33 5 9 2 1 0 83 12 138
2017 11 to 20 years in the federal public service 45 29 14 6 4 0 1 75 10 124
2017 More than 20 years in the federal public service 59 25 6 11 0 0 0 84 11 36
2014 Less than 3 years in the federal public service 54 37 2 2 4 0 0 91 6 46
2014 3 to 10 years in the federal public service 41 35 12 8 3 1 0 77 11 153
2014 11 to 20 years in the federal public service 39 36 11 10 4 0 0 74 14 98
2014 More than 20 years in the federal public service 51 33 7 5 2 0 2 86 7 43

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 71 22 2 2 1 0 1 94 4 83
2020 3 to 10 years in the federal public service 66 22 3 7 1 1 0 89 8 114
2020 11 to 20 years in the federal public service 63 22 6 4 4 1 0 86 8 155
2020 More than 20 years in the federal public service 60 31 5 2 2 0 0 90 4 47
2019 Less than 3 years in the federal public service 64 31 2 1 2 0 0 95 3 98
2019 3 to 10 years in the federal public service 58 30 4 4 3 0 1 88 7 113
2019 11 to 20 years in the federal public service 61 22 9 4 5 0 0 82 9 125
2019 More than 20 years in the federal public service 54 36 10 0 0 0 0 90 0 38
2018 Less than 3 years in the federal public service 62 24 6 5 3 0 0 86 8 66
2018 3 to 10 years in the federal public service 54 28 10 5 2 0 1 83 8 133
2018 11 to 20 years in the federal public service 55 31 8 4 2 0 0 85 6 115
2018 More than 20 years in the federal public service 58 21 13 3 5 0 0 79 8 38
2017 Less than 3 years in the federal public service 64 25 8 1 1 0 0 89 3 68
2017 3 to 10 years in the federal public service 62 23 6 4 4 0 0 86 8 138
2017 11 to 20 years in the federal public service 55 25 11 6 3 0 0 80 9 124
2017 More than 20 years in the federal public service 60 26 3 11 0 0 0 86 11 37
2014 Less than 3 years in the federal public service 43 38 9 4 6 0 0 81 11 46
2014 3 to 10 years in the federal public service 48 31 9 8 4 0 0 78 12 153
2014 11 to 20 years in the federal public service 47 30 11 10 2 0 0 77 12 98
2014 More than 20 years in the federal public service 67 21 0 7 2 0 2 90 10 43

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 61 27 5 1 0 6 0 93 1 83
2020 3 to 10 years in the federal public service 50 33 5 4 3 5 0 87 7 114
2020 11 to 20 years in the federal public service 46 28 12 5 3 5 0 78 9 154
2020 More than 20 years in the federal public service 49 22 13 11 2 2 0 73 13 47
2019 Less than 3 years in the federal public service 64 26 5 1 0 4 0 94 1 96
2019 3 to 10 years in the federal public service 43 36 4 8 5 4 0 82 14 113
2019 11 to 20 years in the federal public service 34 36 16 9 5 0 0 70 14 124
2019 More than 20 years in the federal public service 26 44 19 8 3 0 0 71 10 38
2018 Less than 3 years in the federal public service 65 24 6 2 0 3 0 92 2 66
2018 3 to 10 years in the federal public service 37 40 14 5 2 2 0 79 7 134
2018 11 to 20 years in the federal public service 35 43 11 10 1 1 0 78 11 116
2018 More than 20 years in the federal public service 34 45 11 8 2 0 0 79 10 38
2017 Less than 3 years in the federal public service 55 24 11 2 0 7 1 86 2 68
2017 3 to 10 years in the federal public service 38 42 7 6 2 4 1 84 8 138
2017 11 to 20 years in the federal public service 32 37 18 5 5 3 0 71 10 124
2017 More than 20 years in the federal public service 46 32 9 6 0 0 8 85 6 36
2014 Less than 3 years in the federal public service 41 35 6 4 4 8 0 83 10 46
2014 3 to 10 years in the federal public service 33 41 11 5 7 3 1 77 11 153
2014 11 to 20 years in the federal public service 36 40 6 8 7 3 0 78 16 98
2014 More than 20 years in the federal public service 46 35 9 9 0 0 0 81 9 43

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 58 30 6 2 0 4 0 91 2 83
2020 3 to 10 years in the federal public service 41 40 8 4 4 2 0 83 9 113
2020 11 to 20 years in the federal public service 36 32 17 8 3 3 0 71 11 155
2020 More than 20 years in the federal public service 41 33 7 11 7 2 0 75 18 47
2019 Less than 3 years in the federal public service 63 29 4 2 0 2 0 94 2 97
2019 3 to 10 years in the federal public service 37 38 10 5 10 1 0 75 15 112
2019 11 to 20 years in the federal public service 27 37 15 13 7 1 0 65 20 124
2019 More than 20 years in the federal public service 14 50 16 16 5 0 0 63 21 38
2018 Less than 3 years in the federal public service 65 21 6 3 0 5 0 90 3 66
2018 3 to 10 years in the federal public service 30 42 13 10 4 2 0 73 14 134
2018 11 to 20 years in the federal public service 24 39 15 15 5 1 1 64 21 115
2018 More than 20 years in the federal public service 24 42 24 11 0 0 0 66 11 38
2017 Less than 3 years in the federal public service 53 32 8 2 0 4 1 90 2 68
2017 3 to 10 years in the federal public service 32 42 15 6 4 1 1 75 10 137
2017 11 to 20 years in the federal public service 25 41 21 8 6 0 0 65 14 124
2017 More than 20 years in the federal public service 37 38 11 11 0 0 3 77 12 36
2014 Less than 3 years in the federal public service 43 28 13 9 4 2 0 73 14 46
2014 3 to 10 years in the federal public service 27 46 14 5 6 2 0 75 11 153
2014 11 to 20 years in the federal public service 33 38 10 12 5 2 0 72 18 98
2014 More than 20 years in the federal public service 35 40 12 14 0 0 0 74 14 43

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 40 35 11 6 0 8 0 81 7 83
2020 3 to 10 years in the federal public service 21 48 15 9 4 3 0 71 14 114
2020 11 to 20 years in the federal public service 27 37 15 12 6 4 0 66 18 155
2020 More than 20 years in the federal public service 26 41 13 4 11 4 0 70 16 47
2019 Less than 3 years in the federal public service 46 35 8 6 0 5 0 85 6 97
2019 3 to 10 years in the federal public service 21 44 11 16 8 1 0 65 24 113
2019 11 to 20 years in the federal public service 18 33 20 20 7 1 0 52 28 123
2019 More than 20 years in the federal public service 11 34 33 11 8 3 0 46 19 38
2018 Less than 3 years in the federal public service 47 30 9 8 0 6 0 82 8 65
2018 3 to 10 years in the federal public service 20 38 22 11 6 3 0 60 18 133
2018 11 to 20 years in the federal public service 15 42 14 19 8 2 0 58 28 116
2018 More than 20 years in the federal public service 16 41 26 16 0 0 0 57 16 38
2017 Less than 3 years in the federal public service 35 33 15 5 0 10 1 77 5 68
2017 3 to 10 years in the federal public service 19 40 22 10 5 4 1 61 16 138
2017 11 to 20 years in the federal public service 17 37 22 18 6 1 0 54 24 123
2017 More than 20 years in the federal public service 24 46 22 0 6 0 3 72 6 36
2014 Less than 3 years in the federal public service 32 24 15 9 4 15 0 67 16 46
2014 3 to 10 years in the federal public service 17 49 20 7 5 2 0 67 13 153
2014 11 to 20 years in the federal public service 19 47 10 13 8 2 0 68 22 98
2014 More than 20 years in the federal public service 23 42 21 12 2 0 0 65 14 43

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 42 42 5 5 5 1 0 85 10 83
2020 3 to 10 years in the federal public service 24 41 19 10 4 2 0 67 13 114
2020 11 to 20 years in the federal public service 19 41 19 14 4 3 0 62 18 155
2020 More than 20 years in the federal public service 24 40 10 19 7 0 0 64 26 47
2019 Less than 3 years in the federal public service 32 46 10 8 0 4 0 81 8 97
2019 3 to 10 years in the federal public service 18 44 14 11 13 0 0 63 23 113
2019 11 to 20 years in the federal public service 17 34 19 23 7 0 0 51 30 124
2019 More than 20 years in the federal public service 8 36 34 16 5 0 0 44 22 38
2018 Less than 3 years in the federal public service 32 41 12 12 0 3 0 75 13 66
2018 3 to 10 years in the federal public service 14 46 15 18 6 1 0 61 24 134
2018 11 to 20 years in the federal public service 12 41 18 20 8 0 0 53 28 116
2018 More than 20 years in the federal public service 3 53 21 18 5 0 0 55 24 38
2017 Less than 3 years in the federal public service 37 44 7 5 1 5 0 86 7 68
2017 3 to 10 years in the federal public service 16 44 16 16 4 3 1 63 21 138
2017 11 to 20 years in the federal public service 19 30 27 12 12 0 0 49 24 124
2017 More than 20 years in the federal public service 29 27 22 19 0 0 3 58 19 36
2014 Less than 3 years in the federal public service 26 37 13 13 4 7 0 68 18 46
2014 3 to 10 years in the federal public service 18 39 18 17 6 1 0 58 23 153
2014 11 to 20 years in the federal public service 14 40 13 27 6 0 0 54 33 98
2014 More than 20 years in the federal public service 23 42 16 14 2 0 2 67 17 43
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 49 33 9 6 2 0 0 82 8 83
2020 3 to 10 years in the federal public service 42 32 13 12 2 0 0 73 13 113
2020 11 to 20 years in the federal public service 36 33 12 12 7 0 0 69 19 155
2020 More than 20 years in the federal public service 32 44 8 13 2 0 0 77 15 47
2019 Less than 3 years in the federal public service 44 41 4 6 2 1 1 87 9 98
2019 3 to 10 years in the federal public service 34 42 6 11 7 0 1 76 18 113
2019 11 to 20 years in the federal public service 32 32 15 15 6 0 0 64 21 125
2019 More than 20 years in the federal public service 19 58 13 5 5 0 0 77 10 38
2018 Less than 3 years in the federal public service 33 44 14 5 2 2 0 79 7 63
2018 3 to 10 years in the federal public service 31 39 10 13 7 0 0 70 19 134
2018 11 to 20 years in the federal public service 34 35 14 10 8 0 0 69 17 116
2018 More than 20 years in the federal public service 38 31 13 13 3 3 0 70 16 38
2017 Less than 3 years in the federal public service 44 35 12 7 1 1 0 79 8 68
2017 3 to 10 years in the federal public service 29 38 14 14 6 0 0 67 19 138
2017 11 to 20 years in the federal public service 32 36 12 14 5 0 0 69 19 123
2017 More than 20 years in the federal public service 48 26 16 11 0 0 0 74 11 37
2014 Less than 3 years in the federal public service 34 39 18 7 2 0 0 74 9 46
2014 3 to 10 years in the federal public service 26 40 15 14 5 0 0 66 19 153
2014 11 to 20 years in the federal public service 26 36 15 13 10 0 0 61 23 98
2014 More than 20 years in the federal public service 42 30 9 14 2 2 0 74 17 43

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 49 42 6 1 1 0 0 92 2 83
2020 3 to 10 years in the federal public service 44 39 10 7 0 0 0 83 7 113
2020 11 to 20 years in the federal public service 31 46 11 8 4 0 0 76 13 155
2020 More than 20 years in the federal public service 41 40 9 8 2 0 0 81 10 47
2019 Less than 3 years in the federal public service 49 39 6 4 2 0 0 88 6 98
2019 3 to 10 years in the federal public service 35 42 10 10 4 0 0 77 13 113
2019 11 to 20 years in the federal public service 30 48 12 9 1 0 0 78 10 123
2019 More than 20 years in the federal public service 29 53 5 10 3 0 0 82 13 38
2018 Less than 3 years in the federal public service 40 43 6 6 3 2 0 84 10 65
2018 3 to 10 years in the federal public service 31 52 9 7 1 0 0 83 8 134
2018 11 to 20 years in the federal public service 30 52 10 7 2 0 0 82 9 115
2018 More than 20 years in the federal public service 48 31 11 8 3 0 0 79 11 38
2017 Less than 3 years in the federal public service 41 42 13 3 2 0 0 83 4 68
2017 3 to 10 years in the federal public service 31 53 6 7 1 0 0 85 9 138
2017 11 to 20 years in the federal public service 40 33 16 7 5 0 0 73 11 123
2017 More than 20 years in the federal public service 42 42 8 8 0 0 0 84 8 37

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 52 36 2 6 2 1 0 89 9 83
2020 3 to 10 years in the federal public service 52 27 11 5 4 1 0 80 9 114
2020 11 to 20 years in the federal public service 50 33 6 3 6 1 1 84 10 154
2020 More than 20 years in the federal public service 51 22 19 4 4 0 0 73 8 47
2019 Less than 3 years in the federal public service 61 27 5 5 1 1 0 88 6 98
2019 3 to 10 years in the federal public service 49 32 7 8 4 1 0 81 12 113
2019 11 to 20 years in the federal public service 46 31 12 6 5 0 0 77 11 125
2019 More than 20 years in the federal public service 52 28 15 2 3 0 0 80 5 38
2018 Less than 3 years in the federal public service 51 35 6 4 2 0 2 88 6 66
2018 3 to 10 years in the federal public service 44 38 6 8 3 1 1 83 11 133
2018 11 to 20 years in the federal public service 43 43 7 4 3 0 0 86 7 116
2018 More than 20 years in the federal public service 48 34 5 8 5 0 0 82 13 38
2017 Less than 3 years in the federal public service 49 35 6 8 1 0 0 85 9 68
2017 3 to 10 years in the federal public service 51 30 6 9 3 1 1 82 12 138
2017 11 to 20 years in the federal public service 44 31 11 8 4 0 1 77 12 124
2017 More than 20 years in the federal public service 57 24 5 11 3 0 0 81 13 37
2014 Less than 3 years in the federal public service 46 32 9 13 0 0 0 78 13 46
2014 3 to 10 years in the federal public service 42 35 8 11 3 1 0 77 15 153
2014 11 to 20 years in the federal public service 31 43 10 11 4 1 0 74 15 98
2014 More than 20 years in the federal public service 56 30 5 2 5 0 2 88 7 43

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 41 43 4 8 2 0 1 85 11 83
2020 3 to 10 years in the federal public service 43 38 10 9 1 0 0 81 10 113
2020 11 to 20 years in the federal public service 39 44 6 5 3 0 1 85 9 154
2020 More than 20 years in the federal public service 53 32 8 5 2 0 0 85 7 46
2019 Less than 3 years in the federal public service 41 50 5 3 1 0 0 91 4 98
2019 3 to 10 years in the federal public service 33 44 9 12 2 0 0 77 14 113
2019 11 to 20 years in the federal public service 39 38 13 9 0 0 1 78 9 125
2019 More than 20 years in the federal public service 35 48 8 6 3 0 0 84 8 37
2018 Less than 3 years in the federal public service 45 49 2 5 0 0 0 94 5 65
2018 3 to 10 years in the federal public service 30 44 10 13 3 0 0 74 16 135
2018 11 to 20 years in the federal public service 42 40 9 6 4 0 0 82 9 116
2018 More than 20 years in the federal public service 31 52 11 5 0 0 0 84 5 38
2017 Less than 3 years in the federal public service 43 40 9 8 0 0 0 83 8 68
2017 3 to 10 years in the federal public service 31 43 14 8 4 0 0 74 12 138
2017 11 to 20 years in the federal public service 40 39 6 13 2 0 0 79 15 124
2017 More than 20 years in the federal public service 42 52 5 0 0 0 0 95 0 37
2014 Less than 3 years in the federal public service 32 39 13 11 4 0 0 71 16 46
2014 3 to 10 years in the federal public service 31 34 14 13 8 0 0 65 22 153
2014 11 to 20 years in the federal public service 24 36 14 16 8 0 1 61 25 98
2014 More than 20 years in the federal public service 30 56 5 7 2 0 0 86 9 43

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 57 25 13 1 1 1 1 84 3 83
2020 3 to 10 years in the federal public service 52 24 15 4 2 3 0 78 6 114
2020 11 to 20 years in the federal public service 58 24 8 1 6 1 1 84 8 155
2020 More than 20 years in the federal public service 58 13 19 2 2 2 4 75 5 47

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 41 39 9 7 2 2 0 81 10 82
2020 3 to 10 years in the federal public service 34 38 15 7 3 2 0 74 11 113
2020 11 to 20 years in the federal public service 25 39 20 10 5 1 0 64 15 155
2020 More than 20 years in the federal public service 37 24 13 15 11 0 0 61 27 46
2019 Less than 3 years in the federal public service 41 40 10 4 1 4 0 84 5 97
2019 3 to 10 years in the federal public service 28 42 14 9 8 0 0 70 17 112
2019 11 to 20 years in the federal public service 22 36 15 18 8 1 0 58 26 124
2019 More than 20 years in the federal public service 11 47 13 21 8 0 0 58 29 38
2018 Less than 3 years in the federal public service 43 38 8 3 2 6 0 86 5 63
2018 3 to 10 years in the federal public service 25 38 18 12 7 0 0 63 19 134
2018 11 to 20 years in the federal public service 22 37 19 18 4 0 0 60 22 116
2018 More than 20 years in the federal public service 21 41 19 18 0 0 0 63 18 38
2017 Less than 3 years in the federal public service 35 37 6 8 3 7 4 81 13 68
2017 3 to 10 years in the federal public service 29 36 12 14 7 1 1 67 21 137
2017 11 to 20 years in the federal public service 27 45 16 8 5 0 0 72 13 124
2017 More than 20 years in the federal public service 21 58 10 8 3 0 0 79 11 37
2014 Less than 3 years in the federal public service 21 48 11 6 7 7 0 74 14 46
2014 3 to 10 years in the federal public service 18 28 22 18 12 1 0 46 31 153
2014 11 to 20 years in the federal public service 20 35 13 19 10 2 0 56 30 98
2014 More than 20 years in the federal public service 16 63 7 5 7 0 2 81 12 43

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 39 32 10 12 3 4 1 74 16 83
2020 3 to 10 years in the federal public service 25 32 16 19 4 3 1 59 25 114
2020 11 to 20 years in the federal public service 19 30 16 18 12 2 2 52 31 154
2020 More than 20 years in the federal public service 19 21 11 25 18 0 6 43 46 47
2019 Less than 3 years in the federal public service 36 36 12 12 3 0 1 72 15 98
2019 3 to 10 years in the federal public service 27 33 13 16 11 0 1 61 27 113
2019 11 to 20 years in the federal public service 18 25 14 21 19 1 2 44 42 124
2019 More than 20 years in the federal public service 11 30 15 26 16 0 3 42 43 38
2018 Less than 3 years in the federal public service 32 34 14 10 3 5 1 71 14 65
2018 3 to 10 years in the federal public service 17 32 16 19 13 1 3 51 32 134
2018 11 to 20 years in the federal public service 16 22 21 25 16 1 1 38 41 116
2018 More than 20 years in the federal public service 11 30 29 21 6 0 3 42 27 37
2017 Less than 3 years in the federal public service 27 34 12 11 4 7 5 70 17 68
2017 3 to 10 years in the federal public service 19 30 14 19 14 3 0 51 35 138
2017 11 to 20 years in the federal public service 15 27 18 17 17 2 3 44 36 124
2017 More than 20 years in the federal public service 13 52 8 16 8 0 3 67 25 37
2014 Less than 3 years in the federal public service 17 35 4 20 15 8 0 57 38 46
2014 3 to 10 years in the federal public service 14 24 20 21 20 2 1 38 42 153
2014 11 to 20 years in the federal public service 12 29 15 25 15 0 3 43 41 97
2014 More than 20 years in the federal public service 18 40 14 9 14 0 5 61 24 43

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 42 31 10 4 3 2 7 81 8 83
2020 3 to 10 years in the federal public service 47 29 12 4 5 1 1 77 10 114
2020 11 to 20 years in the federal public service 47 26 14 8 3 1 2 75 11 155
2020 More than 20 years in the federal public service 49 25 9 6 0 0 11 84 6 47
2019 Less than 3 years in the federal public service 59 19 9 0 4 0 8 86 4 98
2019 3 to 10 years in the federal public service 54 26 10 4 5 0 2 81 8 112
2019 11 to 20 years in the federal public service 45 26 20 6 1 0 3 73 7 122
2019 More than 20 years in the federal public service 51 24 5 5 7 3 5 81 14 38

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 57 25 9 4 0 0 5 87 4 83
2020 3 to 10 years in the federal public service 55 30 8 4 3 0 1 86 6 114
2020 11 to 20 years in the federal public service 58 21 10 4 4 1 2 81 8 155
2020 More than 20 years in the federal public service 59 20 8 0 4 0 9 86 5 47
2019 Less than 3 years in the federal public service 59 28 7 1 0 1 4 91 1 98
2019 3 to 10 years in the federal public service 52 25 12 4 3 1 3 80 7 113
2019 11 to 20 years in the federal public service 61 19 11 4 1 2 2 83 5 123
2019 More than 20 years in the federal public service 53 24 10 5 5 0 2 78 11 38

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 81 5 2 0 1 5 6 96 1 83
2020 3 to 10 years in the federal public service 81 4 5 2 1 5 1 92 3 114
2020 11 to 20 years in the federal public service 78 11 2 3 1 4 2 94 3 153
2020 More than 20 years in the federal public service 66 8 4 2 2 2 15 90 5 47
2019 Less than 3 years in the federal public service 88 6 0 0 0 0 6 100 0 97
2019 3 to 10 years in the federal public service 79 6 5 3 2 2 3 90 5 112
2019 11 to 20 years in the federal public service 73 16 2 3 1 2 4 94 4 123
2019 More than 20 years in the federal public service 68 19 8 0 3 0 2 89 3 38

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 69 16 1 0 1 2 10 97 1 82
2020 3 to 10 years in the federal public service 75 11 4 2 0 3 5 93 2 114
2020 11 to 20 years in the federal public service 75 11 7 1 0 3 4 92 1 155
2020 More than 20 years in the federal public service 63 11 7 0 2 0 17 89 3 47
2019 Less than 3 years in the federal public service 87 4 1 0 1 0 7 98 1 98
2019 3 to 10 years in the federal public service 87 2 5 0 0 1 5 94 0 113
2019 11 to 20 years in the federal public service 78 5 3 2 1 2 9 93 3 123
2019 More than 20 years in the federal public service 62 14 8 6 0 0 10 85 6 37

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 43 45 10 2 0 0 0 88 2 83
2020 3 to 10 years in the federal public service 44 35 15 5 0 0 0 79 5 113
2020 11 to 20 years in the federal public service 39 37 14 6 5 0 0 76 11 153
2020 More than 20 years in the federal public service 39 40 9 6 6 0 0 79 13 46
2019 Less than 3 years in the federal public service 42 41 5 10 2 0 0 83 12 98
2019 3 to 10 years in the federal public service 42 36 9 4 8 0 0 79 12 113
2019 11 to 20 years in the federal public service 36 36 19 6 4 0 0 72 10 125
2019 More than 20 years in the federal public service 40 38 5 8 8 0 0 78 16 38
2018 Less than 3 years in the federal public service 43 44 9 5 0 0 0 87 5 66
2018 3 to 10 years in the federal public service 37 40 13 10 0 0 0 77 10 134
2018 11 to 20 years in the federal public service 30 42 16 8 4 0 0 72 12 116
2018 More than 20 years in the federal public service 30 51 13 6 0 0 0 81 6 37
2017 Less than 3 years in the federal public service 51 34 5 8 1 0 0 85 10 68
2017 3 to 10 years in the federal public service 35 47 9 7 3 0 0 81 10 138
2017 11 to 20 years in the federal public service 39 36 14 5 5 0 0 75 11 124
2017 More than 20 years in the federal public service 51 44 0 3 3 0 0 95 5 37
2014 Less than 3 years in the federal public service 34 39 18 6 2 0 0 74 9 46
2014 3 to 10 years in the federal public service 24 48 15 12 1 0 0 72 13 153
2014 11 to 20 years in the federal public service 27 51 9 7 6 0 0 78 13 98
2014 More than 20 years in the federal public service 42 37 7 12 0 0 2 81 12 43

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 51 36 12 1 0 0 0 86 1 83
2020 3 to 10 years in the federal public service 46 35 8 9 2 0 0 81 11 113
2020 11 to 20 years in the federal public service 39 31 16 7 7 0 0 70 14 154
2020 More than 20 years in the federal public service 43 38 6 6 4 2 0 83 11 47
2019 Less than 3 years in the federal public service 56 29 7 3 3 0 1 86 6 97
2019 3 to 10 years in the federal public service 50 30 7 8 5 0 0 80 13 113
2019 11 to 20 years in the federal public service 41 30 17 9 3 0 0 71 12 124
2019 More than 20 years in the federal public service 40 35 12 10 3 0 0 74 13 38
2018 Less than 3 years in the federal public service 52 33 9 6 0 0 0 85 6 66
2018 3 to 10 years in the federal public service 48 29 10 11 2 0 0 78 13 133
2018 11 to 20 years in the federal public service 35 37 19 5 3 0 0 73 8 114
2018 More than 20 years in the federal public service 37 37 16 5 5 0 0 73 11 38
2017 Less than 3 years in the federal public service 57 29 6 4 4 0 0 86 9 68
2017 3 to 10 years in the federal public service 36 42 12 6 4 1 0 79 9 138
2017 11 to 20 years in the federal public service 47 31 10 7 5 0 0 78 13 123
2017 More than 20 years in the federal public service 45 45 5 5 0 0 0 90 5 37
2014 Less than 3 years in the federal public service 39 39 13 6 2 0 0 79 9 46
2014 3 to 10 years in the federal public service 35 45 10 7 3 0 0 80 9 153
2014 11 to 20 years in the federal public service 33 44 8 8 6 0 1 77 14 98
2014 More than 20 years in the federal public service 46 42 7 2 0 0 2 90 2 43

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 55 37 3 4 1 0 0 92 5 83
2020 3 to 10 years in the federal public service 38 40 12 7 1 2 0 80 8 114
2020 11 to 20 years in the federal public service 33 47 8 6 5 1 1 80 11 151
2020 More than 20 years in the federal public service 41 36 19 0 4 0 0 77 4 46
2019 Less than 3 years in the federal public service 50 40 6 3 1 0 0 90 4 97
2019 3 to 10 years in the federal public service 36 42 9 10 3 0 0 78 13 111
2019 11 to 20 years in the federal public service 35 44 13 7 1 0 0 79 8 121
2019 More than 20 years in the federal public service 36 40 11 8 3 0 2 78 11 37
2018 Less than 3 years in the federal public service 47 42 8 2 2 0 0 89 3 66
2018 3 to 10 years in the federal public service 42 36 14 7 1 0 0 78 8 133
2018 11 to 20 years in the federal public service 37 37 16 8 2 1 0 75 9 116
2018 More than 20 years in the federal public service 43 40 3 11 3 0 0 83 14 37
2017 Less than 3 years in the federal public service 57 32 8 3 0 0 0 90 3 68
2017 3 to 10 years in the federal public service 38 39 12 9 2 0 0 77 11 138
2017 11 to 20 years in the federal public service 37 40 14 6 3 0 0 77 9 124
2017 More than 20 years in the federal public service 39 42 13 5 0 0 0 82 5 37
2014 Less than 3 years in the federal public service 37 46 6 7 2 2 0 84 9 46
2014 3 to 10 years in the federal public service 32 41 16 5 5 0 1 74 11 153
2014 11 to 20 years in the federal public service 34 39 15 9 3 0 0 72 12 98
2014 More than 20 years in the federal public service 42 42 5 7 2 0 2 86 10 43

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 40 47 7 1 0 5 0 91 1 83
2020 3 to 10 years in the federal public service 31 47 16 4 1 2 0 79 5 114
2020 11 to 20 years in the federal public service 31 40 19 6 2 2 0 73 8 155
2020 More than 20 years in the federal public service 28 40 23 4 2 2 0 69 7 47
2019 Less than 3 years in the federal public service 31 48 17 2 0 1 0 80 2 98
2019 3 to 10 years in the federal public service 33 45 9 10 0 4 0 81 10 112
2019 11 to 20 years in the federal public service 28 39 18 10 1 2 2 70 12 124
2019 More than 20 years in the federal public service 18 58 13 2 5 3 0 79 8 38
2018 Less than 3 years in the federal public service 40 41 12 5 0 2 0 83 5 65
2018 3 to 10 years in the federal public service 29 40 17 7 4 2 0 71 12 133
2018 11 to 20 years in the federal public service 20 43 24 8 3 3 0 65 11 116
2018 More than 20 years in the federal public service 18 55 19 5 3 0 0 73 8 38
2017 Less than 3 years in the federal public service 39 33 11 7 2 8 0 79 9 68
2017 3 to 10 years in the federal public service 24 45 15 11 2 3 0 71 13 137
2017 11 to 20 years in the federal public service 22 41 23 5 3 5 1 67 9 124
2017 More than 20 years in the federal public service 16 67 8 6 3 0 0 84 8 36

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 64 27 5 2 0 0 1 93 2 83
2020 3 to 10 years in the federal public service 52 30 11 4 3 0 0 82 8 114
2020 11 to 20 years in the federal public service 46 32 14 5 3 0 1 78 8 155
2020 More than 20 years in the federal public service 41 27 10 17 2 0 2 70 20 47
2019 Less than 3 years in the federal public service 66 25 4 3 1 1 0 92 4 98
2019 3 to 10 years in the federal public service 60 22 6 4 6 2 0 84 10 113
2019 11 to 20 years in the federal public service 53 33 7 7 1 0 0 85 7 125
2019 More than 20 years in the federal public service 40 44 3 13 0 0 0 84 13 38
2018 Less than 3 years in the federal public service 65 19 14 1 0 1 0 85 1 65
2018 3 to 10 years in the federal public service 54 33 7 4 1 0 1 88 5 135
2018 11 to 20 years in the federal public service 55 32 5 4 2 0 1 88 7 116
2018 More than 20 years in the federal public service 63 23 11 3 0 0 0 87 3 38
2017 Less than 3 years in the federal public service 70 21 6 1 1 0 0 91 3 68
2017 3 to 10 years in the federal public service 52 32 7 7 1 0 1 85 8 137
2017 11 to 20 years in the federal public service 50 34 6 6 4 0 0 84 10 124
2017 More than 20 years in the federal public service 50 37 5 8 0 0 0 87 8 37
2014 Less than 3 years in the federal public service 54 22 9 0 4 6 4 85 5 46
2014 3 to 10 years in the federal public service 43 36 9 9 2 0 1 80 11 152
2014 11 to 20 years in the federal public service 37 28 19 9 6 0 1 65 15 98
2014 More than 20 years in the federal public service 46 42 5 5 2 0 0 88 7 43

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 54 32 11 2 1 0 0 86 3 83
2020 3 to 10 years in the federal public service 35 36 19 7 2 0 0 72 9 113
2020 11 to 20 years in the federal public service 32 33 19 10 6 1 0 65 16 153
2020 More than 20 years in the federal public service 33 27 20 14 6 0 0 61 20 47
2019 Less than 3 years in the federal public service 65 26 6 2 0 0 1 92 2 98
2019 3 to 10 years in the federal public service 39 31 18 5 6 0 0 71 12 112
2019 11 to 20 years in the federal public service 30 39 20 8 3 0 0 69 11 124
2019 More than 20 years in the federal public service 32 37 18 5 8 0 0 69 13 38
2018 Less than 3 years in the federal public service 69 20 9 2 0 0 0 89 2 66
2018 3 to 10 years in the federal public service 39 40 13 6 1 0 0 79 7 135
2018 11 to 20 years in the federal public service 39 34 14 11 2 0 0 73 13 116
2018 More than 20 years in the federal public service 42 29 16 10 2 0 0 71 13 38
2017 Less than 3 years in the federal public service 57 26 14 1 0 1 0 84 1 68
2017 3 to 10 years in the federal public service 41 36 18 3 2 0 0 77 5 138
2017 11 to 20 years in the federal public service 36 36 19 7 2 0 0 72 9 124
2017 More than 20 years in the federal public service 39 35 16 8 3 0 0 74 11 37
2014 Less than 3 years in the federal public service 41 41 9 4 4 0 0 82 9 46
2014 3 to 10 years in the federal public service 38 41 12 7 1 0 0 79 8 153
2014 11 to 20 years in the federal public service 23 45 17 13 1 0 0 68 14 98
2014 More than 20 years in the federal public service 37 26 26 12 0 0 0 63 12 43

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 35 65 83
2020 3 to 10 years in the federal public service 46 54 114
2020 11 to 20 years in the federal public service 45 55 155
2020 More than 20 years in the federal public service 41 59 47

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 58 11 9 0 0 7 16 89 0 83
2020 3 to 10 years in the federal public service 70 16 1 1 0 4 8 98 1 114
2020 11 to 20 years in the federal public service 73 12 4 0 1 2 8 95 1 155
2020 More than 20 years in the federal public service 70 17 6 0 0 2 4 93 0 47

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Less than 3 years in the federal public service 31 46 23 82
2020 3 to 10 years in the federal public service 26 41 33 114
2020 11 to 20 years in the federal public service 25 40 34 155
2020 More than 20 years in the federal public service 26 44 30 47
2019 Less than 3 years in the federal public service 30 31 39 98
2019 3 to 10 years in the federal public service 28 36 35 113
2019 11 to 20 years in the federal public service 23 38 38 125
2019 More than 20 years in the federal public service 27 49 24 37
2018 Less than 3 years in the federal public service 32 27 41 66
2018 3 to 10 years in the federal public service 25 33 42 135
2018 11 to 20 years in the federal public service 16 41 42 116
2018 More than 20 years in the federal public service 35 40 25 37
2017 Less than 3 years in the federal public service 29 39 32 68
2017 3 to 10 years in the federal public service 30 38 32 138
2017 11 to 20 years in the federal public service 17 50 34 123
2017 More than 20 years in the federal public service 39 34 26 37
2014 Less than 3 years in the federal public service 37 39 24 46
2014 3 to 10 years in the federal public service 31 37 33 153
2014 11 to 20 years in the federal public service 21 43 36 98
2014 More than 20 years in the federal public service 37 49 14 43

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Less than 3 years in the federal public service 0 53 24 0 15 8 25
2020 3 to 10 years in the federal public service 3 43 41 0 6 7 30
2020 11 to 20 years in the federal public service 16 23 51 0 5 5 40
2020 More than 20 years in the federal public service 66 8 17 0 8 0 13
2019 Less than 3 years in the federal public service 0 42 20 7 25 7 30
2019 3 to 10 years in the federal public service 0 38 44 10 6 3 32
2019 11 to 20 years in the federal public service 16 28 39 6 4 7 29
2019 More than 20 years in the federal public service 49 21 9 0 0 21 10
2018 Less than 3 years in the federal public service 0 29 14 5 47 5 21
2018 3 to 10 years in the federal public service 6 26 56 9 0 3 34
2018 11 to 20 years in the federal public service 10 38 42 5 0 5 19
2018 More than 20 years in the federal public service 69 8 7 0 8 8 13
2017 Less than 3 years in the federal public service 0 15 29 15 37 5 19
2017 3 to 10 years in the federal public service 5 48 34 5 6 2 41
2017 11 to 20 years in the federal public service 23 18 45 5 5 5 21
2017 More than 20 years in the federal public service 80 0 14 0 0 6 15
2014 Less than 3 years in the federal public service 0 30 24 6 9999 40 17
2014 3 to 10 years in the federal public service 0 49 38 11 9999 2 47
2014 11 to 20 years in the federal public service 19 10 38 19 9999 14 21
2014 More than 20 years in the federal public service 62 19 0 6 9999 13 16
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 64 29 5 2 0 0 0 93 2 83
2020 3 to 10 years in the federal public service 63 28 5 4 0 0 0 91 4 113
2020 11 to 20 years in the federal public service 54 32 9 3 3 0 0 86 5 155
2020 More than 20 years in the federal public service 62 28 6 4 0 0 0 90 4 47
2019 Less than 3 years in the federal public service 60 37 2 1 0 0 0 97 1 98
2019 3 to 10 years in the federal public service 56 32 5 3 3 0 0 88 6 112
2019 11 to 20 years in the federal public service 54 33 7 6 0 0 0 87 6 124
2019 More than 20 years in the federal public service 45 39 13 0 3 0 0 84 3 38
2018 Less than 3 years in the federal public service 62 30 3 3 2 0 0 92 5 66
2018 3 to 10 years in the federal public service 61 29 7 3 1 0 0 90 4 134
2018 11 to 20 years in the federal public service 56 36 7 1 1 0 0 91 2 115
2018 More than 20 years in the federal public service 58 40 0 0 3 0 0 97 3 38
2017 Less than 3 years in the federal public service 54 37 3 5 0 0 0 91 5 68
2017 3 to 10 years in the federal public service 46 46 5 1 1 0 0 92 3 138
2017 11 to 20 years in the federal public service 55 31 9 2 2 0 0 87 4 123
2017 More than 20 years in the federal public service 60 29 8 3 0 0 0 89 3 36
2014 Less than 3 years in the federal public service 53 43 2 2 0 0 0 96 2 46
2014 3 to 10 years in the federal public service 48 47 3 1 1 0 0 95 2 153
2014 11 to 20 years in the federal public service 53 33 5 7 2 0 0 86 9 98
2014 More than 20 years in the federal public service 67 28 5 0 0 0 0 95 0 43

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 47 40 9 3 0 1 0 88 3 83
2020 3 to 10 years in the federal public service 44 39 11 5 1 0 0 83 6 113
2020 11 to 20 years in the federal public service 31 43 15 7 2 1 1 76 9 155
2020 More than 20 years in the federal public service 37 40 15 9 0 0 0 77 9 47
2019 Less than 3 years in the federal public service 47 39 11 3 0 0 0 86 3 97
2019 3 to 10 years in the federal public service 33 50 10 4 3 0 0 82 7 113
2019 11 to 20 years in the federal public service 36 37 15 9 2 0 0 73 11 124
2019 More than 20 years in the federal public service 24 49 19 8 0 0 0 73 8 38
2018 Less than 3 years in the federal public service 55 35 5 3 2 0 0 91 5 65
2018 3 to 10 years in the federal public service 34 45 11 6 3 1 0 80 9 134
2018 11 to 20 years in the federal public service 26 47 16 8 3 0 0 73 11 116
2018 More than 20 years in the federal public service 29 50 18 3 0 0 0 79 3 38
2017 Less than 3 years in the federal public service 47 41 6 0 2 4 0 92 2 67
2017 3 to 10 years in the federal public service 32 48 12 7 1 0 0 80 9 138
2017 11 to 20 years in the federal public service 32 45 12 6 4 0 0 77 10 124
2017 More than 20 years in the federal public service 45 39 10 6 0 0 0 84 6 37
2014 Less than 3 years in the federal public service 52 34 9 2 2 0 0 87 4 46
2014 3 to 10 years in the federal public service 38 43 14 2 3 1 0 82 5 153
2014 11 to 20 years in the federal public service 35 41 14 8 1 1 0 76 9 98
2014 More than 20 years in the federal public service 35 54 7 5 0 0 0 88 5 43

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 1 10 39 31 16 2 1 49 11 83
2020 3 to 10 years in the federal public service 6 19 37 30 6 1 0 36 26 114
2020 11 to 20 years in the federal public service 5 28 35 21 8 1 1 30 34 154
2020 More than 20 years in the federal public service 2 42 35 12 9 0 0 21 44 47
2019 Less than 3 years in the federal public service 2 9 46 28 15 0 0 43 12 98
2019 3 to 10 years in the federal public service 10 21 37 23 9 0 0 32 31 113
2019 11 to 20 years in the federal public service 8 22 43 21 3 1 1 25 31 125
2019 More than 20 years in the federal public service 8 35 28 21 8 0 0 29 42 38
2018 Less than 3 years in the federal public service 0 12 35 31 19 2 2 52 13 66
2018 3 to 10 years in the federal public service 4 21 41 23 10 1 0 33 26 135
2018 11 to 20 years in the federal public service 5 20 46 19 8 0 1 28 26 114
2018 More than 20 years in the federal public service 6 35 35 17 8 0 0 25 40 37
2017 Less than 3 years in the federal public service 3 10 42 24 13 3 4 41 14 68
2017 3 to 10 years in the federal public service 4 16 44 21 14 0 1 35 20 138
2017 11 to 20 years in the federal public service 5 20 39 29 6 0 1 35 26 123
2017 More than 20 years in the federal public service 5 23 49 18 5 0 0 23 28 37
2014 Less than 3 years in the federal public service 2 18 29 29 18 2 2 48 21 45
2014 3 to 10 years in the federal public service 5 18 39 27 8 1 1 36 24 153
2014 11 to 20 years in the federal public service 5 27 45 13 7 0 3 21 33 98
2014 More than 20 years in the federal public service 7 33 26 25 7 0 2 33 41 43

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 1 7 18 27 40 5 1 72 9 82
2020 3 to 10 years in the federal public service 2 13 25 39 19 1 0 59 15 113
2020 11 to 20 years in the federal public service 4 14 32 30 15 4 1 48 19 153
2020 More than 20 years in the federal public service 11 15 39 20 16 0 0 35 26 47
2019 Less than 3 years in the federal public service 2 6 29 34 27 2 0 62 8 98
2019 3 to 10 years in the federal public service 13 14 33 25 12 1 1 38 28 112
2019 11 to 20 years in the federal public service 9 22 29 29 9 0 2 39 32 123
2019 More than 20 years in the federal public service 13 31 31 16 8 0 0 25 44 38
2018 Less than 3 years in the federal public service 2 8 21 36 26 8 0 67 10 66
2018 3 to 10 years in the federal public service 5 12 38 27 17 1 0 45 17 135
2018 11 to 20 years in the federal public service 7 16 35 28 11 2 1 40 24 114
2018 More than 20 years in the federal public service 3 25 40 22 11 0 0 33 28 37
2017 Less than 3 years in the federal public service 3 12 18 21 28 11 6 60 18 68
2017 3 to 10 years in the federal public service 6 14 27 28 20 2 2 50 21 138
2017 11 to 20 years in the federal public service 3 20 23 28 23 2 2 53 24 123
2017 More than 20 years in the federal public service 3 24 33 27 10 3 0 39 27 36
2014 Less than 3 years in the federal public service 7 14 14 20 33 9 4 61 23 45
2014 3 to 10 years in the federal public service 4 12 26 34 18 3 3 55 17 153
2014 11 to 20 years in the federal public service 6 16 29 31 15 0 3 47 23 98
2014 More than 20 years in the federal public service 12 9 42 18 14 2 2 34 22 43

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 3 12 22 31 23 6 2 59 17 83
2020 3 to 10 years in the federal public service 9 16 35 31 7 0 2 39 25 114
2020 11 to 20 years in the federal public service 3 22 42 19 11 1 1 31 25 154
2020 More than 20 years in the federal public service 12 23 33 20 11 0 0 31 36 46
2019 Less than 3 years in the federal public service 4 16 34 25 20 1 1 45 20 98
2019 3 to 10 years in the federal public service 10 19 36 24 8 1 2 33 30 113
2019 11 to 20 years in the federal public service 18 17 34 25 6 0 0 31 35 125
2019 More than 20 years in the federal public service 10 32 37 16 5 0 0 21 42 38
2018 Less than 3 years in the federal public service 2 8 27 43 18 3 0 62 10 66
2018 3 to 10 years in the federal public service 9 17 37 28 7 2 1 36 26 134
2018 11 to 20 years in the federal public service 12 29 40 12 4 0 3 17 42 113
2018 More than 20 years in the federal public service 11 29 27 24 8 0 0 33 40 37
2017 Less than 3 years in the federal public service 4 11 26 31 16 6 6 53 18 68
2017 3 to 10 years in the federal public service 12 20 34 21 11 1 1 33 32 138
2017 11 to 20 years in the federal public service 8 25 40 19 7 0 1 27 33 124
2017 More than 20 years in the federal public service 13 29 26 22 10 0 0 32 42 37
2014 Less than 3 years in the federal public service 9 18 24 27 16 4 2 45 29 45
2014 3 to 10 years in the federal public service 8 26 32 24 8 0 1 32 35 153
2014 11 to 20 years in the federal public service 8 24 33 22 9 1 2 33 34 98
2014 More than 20 years in the federal public service 9 26 30 14 14 2 5 30 38 43

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 2 0 24 35 37 0 1 73 2 83
2020 3 to 10 years in the federal public service 5 10 31 38 16 0 0 54 15 114
2020 11 to 20 years in the federal public service 6 16 37 32 8 1 1 41 22 154
2020 More than 20 years in the federal public service 8 26 36 20 9 0 0 29 35 47
2019 Less than 3 years in the federal public service 1 4 15 39 40 0 0 79 5 97
2019 3 to 10 years in the federal public service 7 7 33 36 17 0 0 53 14 112
2019 11 to 20 years in the federal public service 6 12 43 28 9 1 0 37 19 125
2019 More than 20 years in the federal public service 3 31 33 22 11 0 0 34 34 37
2018 Less than 3 years in the federal public service 2 5 14 42 33 5 0 79 6 66
2018 3 to 10 years in the federal public service 1 10 41 31 15 3 0 47 11 133
2018 11 to 20 years in the federal public service 5 15 41 33 6 0 0 39 20 113
2018 More than 20 years in the federal public service 8 25 43 16 8 0 0 24 33 37
2017 Less than 3 years in the federal public service 0 4 18 41 30 4 3 76 5 68
2017 3 to 10 years in the federal public service 1 16 35 32 13 1 2 46 18 138
2017 11 to 20 years in the federal public service 6 13 34 36 10 0 1 47 19 123
2017 More than 20 years in the federal public service 3 13 39 32 13 0 0 45 15 36
2014 Less than 3 years in the federal public service 5 7 27 29 26 2 4 59 12 45
2014 3 to 10 years in the federal public service 3 13 39 32 13 0 1 44 17 152
2014 11 to 20 years in the federal public service 5 23 40 24 7 0 0 32 29 98
2014 More than 20 years in the federal public service 7 23 47 18 2 2 0 21 31 43

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 2 2 19 29 39 2 5 74 5 83
2020 3 to 10 years in the federal public service 6 16 34 27 16 1 0 43 22 113
2020 11 to 20 years in the federal public service 10 25 36 17 11 1 1 29 35 154
2020 More than 20 years in the federal public service 15 23 32 23 7 0 0 30 38 47
2019 Less than 3 years in the federal public service 2 9 24 32 31 2 0 65 11 98
2019 3 to 10 years in the federal public service 10 11 37 25 13 2 2 39 22 113
2019 11 to 20 years in the federal public service 7 29 34 24 5 1 0 29 36 124
2019 More than 20 years in the federal public service 11 24 40 19 6 0 0 24 35 37
2018 Less than 3 years in the federal public service 3 5 23 24 36 8 2 66 8 66
2018 3 to 10 years in the federal public service 9 19 32 28 10 2 0 39 29 135
2018 11 to 20 years in the federal public service 9 28 39 17 5 1 1 23 37 115
2018 More than 20 years in the federal public service 14 35 35 11 6 0 0 17 48 37
2017 Less than 3 years in the federal public service 3 10 21 28 24 7 8 61 15 68
2017 3 to 10 years in the federal public service 7 22 36 18 12 1 4 32 30 138
2017 11 to 20 years in the federal public service 9 25 32 23 8 0 3 32 35 123
2017 More than 20 years in the federal public service 13 29 29 16 13 0 0 29 42 37
2014 Less than 3 years in the federal public service 9 11 29 22 13 2 13 42 24 45
2014 3 to 10 years in the federal public service 19 31 25 16 7 1 1 23 51 153
2014 11 to 20 years in the federal public service 19 28 35 11 6 0 1 18 47 98
2014 More than 20 years in the federal public service 16 19 49 12 0 2 2 12 37 43

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 3 6 24 18 35 11 2 61 11 83
2020 3 to 10 years in the federal public service 5 19 27 32 13 4 0 47 25 113
2020 11 to 20 years in the federal public service 5 24 34 23 10 3 1 34 30 153
2020 More than 20 years in the federal public service 9 27 25 21 18 0 0 39 36 47
2019 Less than 3 years in the federal public service 6 18 29 27 17 3 1 45 25 98
2019 3 to 10 years in the federal public service 16 20 35 20 9 1 0 29 36 113
2019 11 to 20 years in the federal public service 10 23 38 22 5 1 0 27 34 125
2019 More than 20 years in the federal public service 18 32 34 5 11 0 0 16 50 38
2018 Less than 3 years in the federal public service 5 22 24 21 24 3 2 47 27 66
2018 3 to 10 years in the federal public service 9 17 33 27 11 2 1 39 27 133
2018 11 to 20 years in the federal public service 10 20 34 26 6 3 1 34 31 114
2018 More than 20 years in the federal public service 17 39 21 9 14 0 0 23 56 36
2017 Less than 3 years in the federal public service 3 14 27 23 13 13 6 45 21 68
2017 3 to 10 years in the federal public service 10 22 27 23 14 1 2 39 33 138
2017 11 to 20 years in the federal public service 6 23 30 25 13 1 2 40 30 123
2017 More than 20 years in the federal public service 13 16 38 25 8 0 0 32 29 36
2014 Less than 3 years in the federal public service 5 21 21 25 11 11 6 44 31 44
2014 3 to 10 years in the federal public service 7 10 36 26 17 1 2 45 18 153
2014 11 to 20 years in the federal public service 9 19 32 30 9 0 1 39 29 98
2014 More than 20 years in the federal public service 12 16 42 18 7 0 5 27 29 43

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 2 7 35 24 24 6 2 52 10 83
2020 3 to 10 years in the federal public service 4 19 33 33 10 2 0 44 23 114
2020 11 to 20 years in the federal public service 5 19 42 20 11 1 1 32 24 154
2020 More than 20 years in the federal public service 8 25 36 20 11 0 0 31 33 47
2019 Less than 3 years in the federal public service 1 12 32 29 22 3 1 53 13 98
2019 3 to 10 years in the federal public service 9 21 32 29 9 1 0 38 30 113
2019 11 to 20 years in the federal public service 11 19 41 22 7 0 1 30 29 125
2019 More than 20 years in the federal public service 7 26 37 16 8 3 3 26 35 38
2018 Less than 3 years in the federal public service 2 12 26 36 22 2 0 60 14 66
2018 3 to 10 years in the federal public service 9 16 43 22 7 3 0 29 26 135
2018 11 to 20 years in the federal public service 9 18 44 21 7 1 0 28 28 114
2018 More than 20 years in the federal public service 14 40 32 5 8 0 0 14 54 37
2017 Less than 3 years in the federal public service 6 9 36 24 14 8 3 43 17 68
2017 3 to 10 years in the federal public service 9 17 42 22 8 1 1 31 26 138
2017 11 to 20 years in the federal public service 6 26 40 17 9 0 2 26 33 123
2017 More than 20 years in the federal public service 11 14 56 11 8 0 0 19 25 36
2014 Less than 3 years in the federal public service 9 13 25 20 24 7 2 48 25 45
2014 3 to 10 years in the federal public service 7 23 37 23 8 1 1 32 30 153
2014 11 to 20 years in the federal public service 8 28 30 27 5 1 2 33 37 98
2014 More than 20 years in the federal public service 2 19 46 16 14 2 0 31 21 43

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 1 12 41 36 8 0 1 45 13 83
2020 3 to 10 years in the federal public service 3 16 47 29 5 0 0 34 19 114
2020 11 to 20 years in the federal public service 4 20 33 30 12 1 1 42 25 154
2020 More than 20 years in the federal public service 4 22 34 26 13 0 0 40 26 47
2019 Less than 3 years in the federal public service 4 21 27 31 18 0 0 49 25 98
2019 3 to 10 years in the federal public service 13 21 30 23 12 0 1 36 34 113
2019 11 to 20 years in the federal public service 7 25 37 23 8 0 0 31 32 125
2019 More than 20 years in the federal public service 10 19 30 27 11 0 3 39 30 38

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 37 46 9 6 0 2 0 85 6 82
2020 3 to 10 years in the federal public service 21 51 14 8 4 1 0 73 12 113
2020 11 to 20 years in the federal public service 13 41 26 13 4 3 0 55 18 155
2020 More than 20 years in the federal public service 20 40 19 14 4 2 0 62 19 47
2019 Less than 3 years in the federal public service 34 42 9 11 2 1 1 77 14 98
2019 3 to 10 years in the federal public service 13 41 18 17 11 0 0 54 28 113
2019 11 to 20 years in the federal public service 15 28 24 25 9 0 0 43 34 123
2019 More than 20 years in the federal public service 14 45 13 21 8 0 0 58 29 38

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 58 28 7 6 0 1 0 87 6 83
2020 3 to 10 years in the federal public service 51 32 11 6 0 0 0 82 6 114
2020 11 to 20 years in the federal public service 53 24 8 8 5 1 0 78 13 155
2020 More than 20 years in the federal public service 55 23 10 7 2 2 0 80 9 46
2019 Less than 3 years in the federal public service 56 30 8 2 3 0 0 86 5 98
2019 3 to 10 years in the federal public service 61 21 6 4 7 1 0 82 12 113
2019 11 to 20 years in the federal public service 44 34 9 9 3 0 0 79 12 125
2019 More than 20 years in the federal public service 46 31 7 3 11 0 2 78 14 38
2018 Less than 3 years in the federal public service 59 30 6 5 0 0 0 89 5 66
2018 3 to 10 years in the federal public service 47 33 10 5 4 1 0 81 10 135
2018 11 to 20 years in the federal public service 49 41 3 6 2 0 0 90 8 116
2018 More than 20 years in the federal public service 42 47 8 0 3 0 0 89 3 38
2017 Less than 3 years in the federal public service 49 36 4 8 0 3 0 88 8 68
2017 3 to 10 years in the federal public service 52 34 4 5 4 1 0 87 9 138
2017 11 to 20 years in the federal public service 49 32 9 6 4 1 0 81 10 124
2017 More than 20 years in the federal public service 57 32 3 8 0 0 0 89 8 36
2014 Less than 3 years in the federal public service 50 35 4 6 4 0 0 85 11 46
2014 3 to 10 years in the federal public service 47 33 7 10 3 0 0 80 13 153
2014 11 to 20 years in the federal public service 43 36 8 9 4 0 0 79 13 98
2014 More than 20 years in the federal public service 55 36 2 2 5 0 0 90 7 42

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 74 21 0 5 0 0 0 95 5 82
2020 3 to 10 years in the federal public service 62 29 4 4 1 0 0 91 4 114
2020 11 to 20 years in the federal public service 57 30 9 1 3 1 0 88 3 155
2020 More than 20 years in the federal public service 66 21 9 2 2 0 0 87 4 47
2019 Less than 3 years in the federal public service 73 19 3 3 2 0 0 92 5 98
2019 3 to 10 years in the federal public service 63 28 4 4 1 0 0 91 4 112
2019 11 to 20 years in the federal public service 53 35 4 5 2 0 0 89 7 124
2019 More than 20 years in the federal public service 50 29 16 3 3 0 0 79 5 38
2018 Less than 3 years in the federal public service 76 20 5 0 0 0 0 95 0 66
2018 3 to 10 years in the federal public service 53 38 4 2 2 1 0 91 5 135
2018 11 to 20 years in the federal public service 62 28 6 4 0 0 0 90 4 116
2018 More than 20 years in the federal public service 60 32 8 0 0 0 0 92 0 38
2017 Less than 3 years in the federal public service 70 15 4 10 0 0 0 86 10 68
2017 3 to 10 years in the federal public service 57 32 4 5 1 0 0 90 6 138
2017 11 to 20 years in the federal public service 49 37 8 3 3 0 0 86 6 124
2017 More than 20 years in the federal public service 63 37 0 0 0 0 0 100 0 37
2014 Less than 3 years in the federal public service 50 39 4 4 2 0 0 89 7 46
2014 3 to 10 years in the federal public service 51 38 6 4 1 0 0 89 5 153
2014 11 to 20 years in the federal public service 51 37 5 4 3 0 0 88 7 98
2014 More than 20 years in the federal public service 62 29 5 2 2 0 0 90 5 42

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 61 29 6 2 0 1 0 91 3 82
2020 3 to 10 years in the federal public service 53 35 9 2 0 1 0 89 2 114
2020 11 to 20 years in the federal public service 48 36 11 2 3 1 0 84 5 153
2020 More than 20 years in the federal public service 53 27 13 4 2 0 0 80 7 47
2019 Less than 3 years in the federal public service 57 33 6 1 2 1 0 90 3 98
2019 3 to 10 years in the federal public service 60 24 7 6 1 1 0 86 7 113
2019 11 to 20 years in the federal public service 45 38 11 3 2 0 0 83 6 125
2019 More than 20 years in the federal public service 41 35 16 3 5 0 0 76 8 38
2018 Less than 3 years in the federal public service 61 35 5 0 0 0 0 95 0 66
2018 3 to 10 years in the federal public service 47 36 10 4 1 1 0 84 6 135
2018 11 to 20 years in the federal public service 42 47 6 3 2 0 0 90 4 116
2018 More than 20 years in the federal public service 58 24 16 3 0 0 0 81 3 38

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 58 31 8 1 0 1 0 90 1 83
2020 3 to 10 years in the federal public service 41 41 10 4 2 2 1 85 5 114
2020 11 to 20 years in the federal public service 41 42 10 4 1 2 0 84 5 154
2020 More than 20 years in the federal public service 49 23 13 8 2 4 0 75 11 47
2019 Less than 3 years in the federal public service 51 39 5 2 1 2 0 92 3 98
2019 3 to 10 years in the federal public service 44 39 6 9 0 1 1 84 9 112
2019 11 to 20 years in the federal public service 35 48 8 6 2 1 0 84 7 122
2019 More than 20 years in the federal public service 43 38 5 5 6 3 0 84 11 37
2018 Less than 3 years in the federal public service 68 26 3 2 0 2 0 95 2 66
2018 3 to 10 years in the federal public service 53 30 5 9 2 1 0 84 11 132
2018 11 to 20 years in the federal public service 43 41 12 3 2 0 0 84 4 116
2018 More than 20 years in the federal public service 55 32 13 0 0 0 0 87 0 38
2017 Less than 3 years in the federal public service 53 37 4 5 0 0 0 91 5 67
2017 3 to 10 years in the federal public service 42 44 7 4 1 3 0 88 5 137
2017 11 to 20 years in the federal public service 44 40 9 6 1 0 0 84 7 124
2017 More than 20 years in the federal public service 50 34 8 5 0 3 0 86 6 37
2014 Less than 3 years in the federal public service 52 39 0 4 4 0 0 91 9 46
2014 3 to 10 years in the federal public service 48 41 7 2 0 1 0 91 2 153
2014 11 to 20 years in the federal public service 42 39 13 5 1 0 0 81 6 98
2014 More than 20 years in the federal public service 51 37 9 2 0 0 0 88 2 43

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 54 31 13 0 0 1 0 87 0 83
2020 3 to 10 years in the federal public service 42 38 10 6 1 2 1 82 7 114
2020 11 to 20 years in the federal public service 45 40 10 3 1 3 0 87 3 154
2020 More than 20 years in the federal public service 54 33 4 2 2 2 2 91 5 47
2019 Less than 3 years in the federal public service 58 36 4 1 1 0 0 94 2 97
2019 3 to 10 years in the federal public service 51 36 4 6 1 2 0 88 7 113
2019 11 to 20 years in the federal public service 48 37 12 3 0 0 0 85 3 124
2019 More than 20 years in the federal public service 48 24 16 6 6 0 0 73 11 37
2018 Less than 3 years in the federal public service 62 29 2 2 0 6 0 97 2 66
2018 3 to 10 years in the federal public service 47 34 13 3 2 1 1 82 5 130
2018 11 to 20 years in the federal public service 40 45 11 2 0 3 0 87 2 116
2018 More than 20 years in the federal public service 35 55 8 2 0 0 0 90 2 38
2017 Less than 3 years in the federal public service 50 23 18 1 2 6 0 78 4 67
2017 3 to 10 years in the federal public service 42 36 12 4 2 4 0 81 7 138
2017 11 to 20 years in the federal public service 37 41 14 3 2 2 0 81 5 124
2017 More than 20 years in the federal public service 46 43 5 3 0 3 0 91 3 35
2014 Less than 3 years in the federal public service 41 26 11 9 2 11 0 76 12 46
2014 3 to 10 years in the federal public service 49 29 14 1 1 5 1 83 2 153
2014 11 to 20 years in the federal public service 38 37 17 4 1 3 0 77 5 98
2014 More than 20 years in the federal public service 44 40 12 2 0 2 0 86 2 43

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 81 17 0 2 0 0 0 98 2 83
2020 3 to 10 years in the federal public service 67 26 4 2 0 1 0 94 2 113
2020 11 to 20 years in the federal public service 59 30 6 5 1 0 0 88 5 154
2020 More than 20 years in the federal public service 63 20 11 4 2 0 0 83 6 47
2019 Less than 3 years in the federal public service 81 17 1 1 0 0 0 98 1 98
2019 3 to 10 years in the federal public service 65 22 7 5 0 0 1 87 5 113
2019 11 to 20 years in the federal public service 56 30 6 6 1 0 0 86 7 124
2019 More than 20 years in the federal public service 58 21 16 0 5 0 0 79 5 38
2018 Less than 3 years in the federal public service 77 20 3 0 0 0 0 97 0 66
2018 3 to 10 years in the federal public service 61 27 6 3 2 1 0 89 5 132
2018 11 to 20 years in the federal public service 61 30 7 2 1 0 0 90 3 116
2018 More than 20 years in the federal public service 55 45 0 0 0 0 0 100 0 38
2017 Less than 3 years in the federal public service 74 21 5 0 0 0 0 95 0 68
2017 3 to 10 years in the federal public service 56 36 7 1 1 0 0 92 1 137
2017 11 to 20 years in the federal public service 53 35 6 3 2 0 0 88 5 124
2017 More than 20 years in the federal public service 63 29 5 3 0 0 0 92 3 37
2014 Less than 3 years in the federal public service 72 26 0 2 0 0 0 98 2 46
2014 3 to 10 years in the federal public service 64 29 5 1 1 0 0 93 1 153
2014 11 to 20 years in the federal public service 54 31 11 3 1 0 0 85 4 97
2014 More than 20 years in the federal public service 72 21 5 0 2 0 0 93 2 43

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 57 18 10 2 1 8 4 85 4 83
2020 3 to 10 years in the federal public service 58 21 6 2 4 7 3 87 6 114
2020 11 to 20 years in the federal public service 54 24 10 1 3 5 2 85 4 155
2020 More than 20 years in the federal public service 60 21 9 2 2 4 2 86 5 47

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 47 25 17 2 0 8 0 79 3 83
2020 3 to 10 years in the federal public service 29 33 21 7 3 5 2 66 11 112
2020 11 to 20 years in the federal public service 40 30 20 5 1 4 0 74 6 155
2020 More than 20 years in the federal public service 55 24 16 0 2 2 0 81 2 46

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 53 27 6 6 1 4 2 86 8 83
2020 3 to 10 years in the federal public service 42 36 5 4 4 5 4 86 8 113
2020 11 to 20 years in the federal public service 44 34 11 5 1 5 1 83 6 153
2020 More than 20 years in the federal public service 65 14 9 2 5 0 5 83 7 46

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 35 19 14 5 2 19 6 72 10 83
2020 3 to 10 years in the federal public service 29 28 14 12 2 10 5 67 17 114
2020 11 to 20 years in the federal public service 24 32 21 10 4 6 4 62 15 155
2020 More than 20 years in the federal public service 37 35 11 7 2 6 2 79 10 47
2019 Less than 3 years in the federal public service 37 24 13 5 2 11 8 74 9 98
2019 3 to 10 years in the federal public service 32 31 12 6 6 5 7 72 14 113
2019 11 to 20 years in the federal public service 27 37 19 7 4 4 2 68 12 125
2019 More than 20 years in the federal public service 40 34 10 11 3 3 0 76 14 38
2018 Less than 3 years in the federal public service 43 26 11 3 0 12 6 83 4 66
2018 3 to 10 years in the federal public service 26 35 14 13 5 4 2 65 20 134
2018 11 to 20 years in the federal public service 22 47 19 7 2 3 2 71 9 116
2018 More than 20 years in the federal public service 26 41 13 11 3 0 5 71 15 38
2017 Less than 3 years in the federal public service 39 24 7 6 5 9 10 78 13 68
2017 3 to 10 years in the federal public service 29 32 10 14 4 5 6 68 20 138
2017 11 to 20 years in the federal public service 28 36 19 7 7 2 2 66 15 124
2017 More than 20 years in the federal public service 40 34 5 11 5 0 5 78 17 37
2014 Less than 3 years in the federal public service 39 20 7 7 2 13 13 79 12 46
2014 3 to 10 years in the federal public service 27 27 14 13 7 6 5 61 23 153
2014 11 to 20 years in the federal public service 28 43 15 5 7 0 2 72 13 98
2014 More than 20 years in the federal public service 39 35 12 9 2 0 2 76 12 43

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 38 28 12 12 1 5 4 72 14 82
2020 3 to 10 years in the federal public service 34 31 17 10 4 4 1 68 15 114
2020 11 to 20 years in the federal public service 34 35 18 9 2 1 1 70 11 155
2020 More than 20 years in the federal public service 37 35 9 8 9 0 2 73 18 47
2019 Less than 3 years in the federal public service 43 31 8 7 5 2 4 79 13 98
2019 3 to 10 years in the federal public service 35 35 13 10 6 2 1 71 16 113
2019 11 to 20 years in the federal public service 28 41 14 13 2 2 0 70 15 123
2019 More than 20 years in the federal public service 35 36 16 8 5 0 0 71 13 38
2018 Less than 3 years in the federal public service 34 41 6 8 2 9 0 83 10 65
2018 3 to 10 years in the federal public service 30 37 14 10 4 2 2 71 15 135
2018 11 to 20 years in the federal public service 23 46 14 12 3 2 1 71 15 116
2018 More than 20 years in the federal public service 35 46 6 11 3 0 0 81 13 37
2017 Less than 3 years in the federal public service 46 28 9 8 2 6 2 80 11 67
2017 3 to 10 years in the federal public service 31 32 22 10 3 2 0 65 13 138
2017 11 to 20 years in the federal public service 42 26 10 10 10 2 0 69 21 124
2017 More than 20 years in the federal public service 42 32 8 15 0 0 3 76 15 37
2014 Less than 3 years in the federal public service 26 38 12 11 4 9 0 70 16 46
2014 3 to 10 years in the federal public service 37 34 14 8 2 4 2 75 10 153
2014 11 to 20 years in the federal public service 44 29 6 12 5 4 0 76 18 98
2014 More than 20 years in the federal public service 53 33 7 7 0 0 0 86 7 43

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 52 34 15 0 0 0 0 85 0 83
2020 3 to 10 years in the federal public service 46 38 9 5 1 1 0 85 6 113
2020 11 to 20 years in the federal public service 34 41 18 6 1 1 0 75 6 154
2020 More than 20 years in the federal public service 47 31 15 4 2 0 0 78 7 47
2019 Less than 3 years in the federal public service 54 32 10 1 1 2 0 88 2 98
2019 3 to 10 years in the federal public service 43 40 10 5 1 0 1 83 6 113
2019 11 to 20 years in the federal public service 34 39 13 9 3 1 0 74 13 124
2019 More than 20 years in the federal public service 38 40 19 0 3 0 0 78 3 37
2018 Less than 3 years in the federal public service 55 37 6 2 0 0 0 92 2 64
2018 3 to 10 years in the federal public service 36 41 18 1 4 0 0 77 5 135
2018 11 to 20 years in the federal public service 29 48 14 7 1 1 0 78 8 114
2018 More than 20 years in the federal public service 50 36 8 5 0 0 0 87 5 38

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 34 21 15 4 2 22 2 73 8 83
2020 3 to 10 years in the federal public service 27 27 20 6 5 9 5 63 13 114
2020 11 to 20 years in the federal public service 17 23 22 13 9 12 4 48 25 154
2020 More than 20 years in the federal public service 18 20 30 6 18 7 2 41 26 47
2019 Less than 3 years in the federal public service 38 19 15 6 5 14 3 68 13 98
2019 3 to 10 years in the federal public service 20 24 15 12 10 16 3 54 27 113
2019 11 to 20 years in the federal public service 14 24 24 13 13 9 2 43 29 124
2019 More than 20 years in the federal public service 18 31 10 19 11 10 0 56 33 38
2018 Less than 3 years in the federal public service 26 24 13 5 0 33 0 74 7 65
2018 3 to 10 years in the federal public service 19 25 26 9 9 7 4 50 20 135
2018 11 to 20 years in the federal public service 11 21 23 21 11 9 3 37 36 116
2018 More than 20 years in the federal public service 18 40 16 16 8 0 3 59 25 38
2017 Less than 3 years in the federal public service 16 29 18 5 5 23 5 62 14 68
2017 3 to 10 years in the federal public service 10 27 22 18 10 9 3 42 32 138
2017 11 to 20 years in the federal public service 14 17 20 12 21 12 4 38 39 124
2017 More than 20 years in the federal public service 26 18 13 19 8 13 3 52 32 37
2014 Less than 3 years in the federal public service 10 24 15 17 7 24 2 47 32 46
2014 3 to 10 years in the federal public service 12 16 22 22 12 10 5 34 40 153
2014 11 to 20 years in the federal public service 17 17 14 18 20 11 1 40 44 98
2014 More than 20 years in the federal public service 23 26 16 19 5 5 7 55 26 43

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 55 40 1 3 0 0 0 95 3 83
2020 3 to 10 years in the federal public service 35 46 6 11 3 0 0 81 13 114
2020 11 to 20 years in the federal public service 44 44 5 6 1 0 0 88 7 155
2020 More than 20 years in the federal public service 49 34 7 11 0 0 0 83 11 47

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 43 41 5 10 0 0 1 85 10 83
2020 3 to 10 years in the federal public service 34 42 9 11 4 0 0 76 15 114
2020 11 to 20 years in the federal public service 36 43 7 12 2 0 0 79 14 155
2020 More than 20 years in the federal public service 48 33 6 11 2 0 0 81 13 47
2019 Less than 3 years in the federal public service 57 36 3 3 1 0 0 93 4 98
2019 3 to 10 years in the federal public service 48 33 2 16 2 0 0 81 18 113
2019 11 to 20 years in the federal public service 55 33 7 3 2 0 0 88 6 125
2019 More than 20 years in the federal public service 59 36 5 0 0 0 0 95 0 38
2017 Less than 3 years in the federal public service 51 42 4 3 0 0 0 92 3 68
2017 3 to 10 years in the federal public service 45 36 10 5 4 0 0 81 9 136
2017 11 to 20 years in the federal public service 61 23 9 6 1 0 0 84 7 124
2017 More than 20 years in the federal public service 60 34 3 3 0 0 0 95 3 37
2014 Less than 3 years in the federal public service 42 38 15 2 2 0 0 80 5 45
2014 3 to 10 years in the federal public service 50 33 9 6 1 0 0 84 7 153
2014 11 to 20 years in the federal public service 49 35 5 7 4 0 0 84 11 98
2014 More than 20 years in the federal public service 70 23 2 2 2 0 0 93 5 43

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 61 30 4 4 0 0 1 93 4 83
2020 3 to 10 years in the federal public service 41 41 6 11 1 0 0 82 11 114
2020 11 to 20 years in the federal public service 45 38 7 7 3 0 0 83 10 155
2020 More than 20 years in the federal public service 51 28 7 10 4 0 0 79 15 47
2019 Less than 3 years in the federal public service 65 31 3 0 1 0 0 96 1 96
2019 3 to 10 years in the federal public service 51 38 3 5 3 0 0 89 7 112
2019 11 to 20 years in the federal public service 56 35 7 2 1 0 0 90 2 125
2019 More than 20 years in the federal public service 48 33 10 8 0 0 0 81 8 38
2017 Less than 3 years in the federal public service 64 25 9 1 0 0 0 90 1 68
2017 3 to 10 years in the federal public service 50 43 3 3 0 1 0 94 3 138
2017 11 to 20 years in the federal public service 59 26 13 2 0 0 1 86 2 122
2017 More than 20 years in the federal public service 58 40 0 0 0 0 3 100 0 37
2014 Less than 3 years in the federal public service 43 44 7 4 0 2 0 89 5 46
2014 3 to 10 years in the federal public service 50 37 8 4 1 0 0 87 5 153
2014 11 to 20 years in the federal public service 48 32 13 6 1 0 0 80 7 98
2014 More than 20 years in the federal public service 60 33 5 0 2 0 0 93 2 43

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 81 17 0 2 0 0 0 98 2 83
2020 3 to 10 years in the federal public service 82 16 1 1 0 0 0 98 1 113
2020 11 to 20 years in the federal public service 81 12 2 1 1 2 0 95 3 154
2020 More than 20 years in the federal public service 70 20 2 2 2 2 2 94 5 47
2017 Less than 3 years in the federal public service 78 14 5 1 0 1 0 94 1 68
2017 3 to 10 years in the federal public service 65 29 2 3 1 1 0 94 4 136
2017 11 to 20 years in the federal public service 67 27 2 3 0 1 0 95 3 124
2017 More than 20 years in the federal public service 76 21 0 0 3 0 0 97 3 37
2014 Less than 3 years in the federal public service 76 18 4 2 0 0 0 94 2 46
2014 3 to 10 years in the federal public service 76 15 6 3 1 0 0 91 3 153
2014 11 to 20 years in the federal public service 66 22 5 5 1 0 0 89 6 98
2014 More than 20 years in the federal public service 77 21 0 2 0 0 0 98 2 43

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 57 25 11 7 0 0 0 82 7 83
2020 3 to 10 years in the federal public service 61 25 12 0 0 3 0 87 0 114
2020 11 to 20 years in the federal public service 61 25 12 1 1 1 0 86 2 155
2020 More than 20 years in the federal public service 56 18 17 8 0 0 0 75 8 47
2019 Less than 3 years in the federal public service 63 25 9 1 0 3 0 90 1 98
2019 3 to 10 years in the federal public service 61 25 11 3 0 1 0 87 3 113
2019 11 to 20 years in the federal public service 56 34 6 1 0 2 0 93 1 125
2019 More than 20 years in the federal public service 48 26 21 5 0 0 0 74 5 38

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 5 95 114
2020 11 to 20 years in the federal public service 9 91 155
2019 Less than 3 years in the federal public service 8 92 98
2019 3 to 10 years in the federal public service 6 94 112
2019 11 to 20 years in the federal public service 8 92 125
2019 More than 20 years in the federal public service 16 84 38
2018 3 to 10 years in the federal public service 11 89 135
2018 11 to 20 years in the federal public service 9 91 114

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 56 44 14
2019 11 to 20 years in the federal public service 48 52 10
2018 3 to 10 years in the federal public service 34 66 15

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 52 48 14

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 10
2018 3 to 10 years in the federal public service 0 100 15

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 14
2019 11 to 20 years in the federal public service 0 100 10
2018 3 to 10 years in the federal public service 0 100 15
2018 11 to 20 years in the federal public service 0 100 10

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 14
2018 3 to 10 years in the federal public service 0 100 15

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 0 100 10

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 14
2018 3 to 10 years in the federal public service 0 100 15
2018 11 to 20 years in the federal public service 0 100 10

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 50 50 10

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 52 48 10

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 42 58 14
2019 11 to 20 years in the federal public service 50 50 10
2018 3 to 10 years in the federal public service 60 40 15

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 36 64 14
2018 3 to 10 years in the federal public service 47 53 15

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 44 56 14

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 58 42 14
2019 11 to 20 years in the federal public service 0 100 10
2018 3 to 10 years in the federal public service 54 46 15
2018 11 to 20 years in the federal public service 50 50 10

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 50 50 10

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 14
2019 11 to 20 years in the federal public service 0 100 10
2018 3 to 10 years in the federal public service 0 100 15
2018 11 to 20 years in the federal public service 0 100 10

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 14
2018 11 to 20 years in the federal public service 0 100 10

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 0 100 15
2018 11 to 20 years in the federal public service 0 100 10

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 44 56 14
2018 3 to 10 years in the federal public service 33 67 15

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 33 67 15

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 0 100 15

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 14
2019 11 to 20 years in the federal public service 0 100 10
2018 3 to 10 years in the federal public service 0 100 15
2018 11 to 20 years in the federal public service 0 100 10

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 0 100 15
2018 11 to 20 years in the federal public service 0 100 10

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 10
2018 3 to 10 years in the federal public service 0 100 15
2018 11 to 20 years in the federal public service 0 100 10

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 14
2018 3 to 10 years in the federal public service 0 100 15

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 14

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 10
2018 3 to 10 years in the federal public service 60 40 15

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 10

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 0 100 15

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 10
2018 3 to 10 years in the federal public service 0 100 15

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 10
2018 3 to 10 years in the federal public service 0 100 15

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 10

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 10

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 40 60 15

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 10
2018 3 to 10 years in the federal public service 0 100 15

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 53 47 15

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 10
2018 3 to 10 years in the federal public service 0 100 15
2018 11 to 20 years in the federal public service 0 100 10

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 60 40 15
2018 11 to 20 years in the federal public service 50 50 10

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 21 10 15 3 0 38 14 63 7 83
2020 3 to 10 years in the federal public service 11 10 14 8 4 44 10 44 25 113
2020 11 to 20 years in the federal public service 22 19 14 4 7 29 5 63 16 155
2020 More than 20 years in the federal public service 22 22 12 2 4 26 11 70 11 47
2019 Less than 3 years in the federal public service 20 7 13 2 1 44 13 64 7 97
2019 3 to 10 years in the federal public service 17 19 13 8 4 27 11 58 20 113
2019 11 to 20 years in the federal public service 19 14 17 5 10 28 7 52 23 124
2019 More than 20 years in the federal public service 29 8 21 10 5 22 5 50 22 38
2018 Less than 3 years in the federal public service 19 11 11 0 0 48 11 74 0 66
2018 3 to 10 years in the federal public service 16 16 15 9 7 32 5 51 26 135
2018 11 to 20 years in the federal public service 16 17 25 9 6 24 3 45 21 115
2018 More than 20 years in the federal public service 26 31 18 11 0 8 5 66 13 38
2017 Less than 3 years in the federal public service 11 13 9 3 2 48 14 63 13 68
2017 3 to 10 years in the federal public service 14 17 14 9 6 29 10 52 24 138
2017 11 to 20 years in the federal public service 14 23 14 8 12 22 6 52 28 124
2017 More than 20 years in the federal public service 18 20 21 3 5 28 5 56 13 37
2014 Less than 3 years in the federal public service 18 7 7 7 2 34 26 61 22 46
2014 3 to 10 years in the federal public service 4 12 20 11 7 34 12 30 33 153
2014 11 to 20 years in the federal public service 16 8 18 13 12 23 8 36 37 98
2014 More than 20 years in the federal public service 18 28 14 7 2 28 2 67 13 43

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 43 27 13 1 0 12 4 83 1 83
2020 3 to 10 years in the federal public service 38 32 11 6 2 10 1 78 9 113
2020 11 to 20 years in the federal public service 41 31 10 6 3 8 1 79 10 155
2020 More than 20 years in the federal public service 44 36 11 5 2 2 0 82 7 45
2019 Less than 3 years in the federal public service 47 25 14 1 1 11 1 82 2 98
2019 3 to 10 years in the federal public service 44 33 12 4 3 4 2 81 7 113
2019 11 to 20 years in the federal public service 34 33 17 4 5 6 2 72 10 125
2019 More than 20 years in the federal public service 47 23 16 5 3 3 3 75 8 38
2018 Less than 3 years in the federal public service 39 35 11 2 0 12 2 86 2 66
2018 3 to 10 years in the federal public service 34 30 16 5 5 8 1 71 11 135
2018 11 to 20 years in the federal public service 37 31 20 5 4 3 0 70 9 116
2018 More than 20 years in the federal public service 50 29 10 8 0 3 0 81 8 38
2017 Less than 3 years in the federal public service 37 25 10 7 0 21 0 78 8 68
2017 3 to 10 years in the federal public service 28 35 22 4 1 8 1 69 6 138
2017 11 to 20 years in the federal public service 33 31 15 9 7 5 0 67 17 124
2017 More than 20 years in the federal public service 37 37 8 3 3 13 0 85 7 37
2014 Less than 3 years in the federal public service 33 21 7 0 2 32 4 86 4 46
2014 3 to 10 years in the federal public service 22 26 27 6 3 14 3 57 11 153
2014 11 to 20 years in the federal public service 20 31 23 8 5 12 0 58 15 98
2014 More than 20 years in the federal public service 39 37 7 5 2 9 0 85 8 43

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 4 96 114
2020 11 to 20 years in the federal public service 5 95 155
2019 3 to 10 years in the federal public service 7 93 113
2018 3 to 10 years in the federal public service 7 93 135

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 22 12 8 1 0 45 11 79 2 82
2020 3 to 10 years in the federal public service 11 13 18 3 1 44 11 52 8 113
2020 11 to 20 years in the federal public service 24 17 17 5 1 31 5 64 9 154
2020 More than 20 years in the federal public service 28 15 8 6 5 31 7 69 18 46
2019 Less than 3 years in the federal public service 23 12 13 0 0 41 11 72 0 98
2019 3 to 10 years in the federal public service 18 16 16 6 2 31 11 59 14 113
2019 11 to 20 years in the federal public service 18 16 20 4 4 31 7 54 13 124
2019 More than 20 years in the federal public service 24 13 18 10 3 30 2 54 19 38
2018 Less than 3 years in the federal public service 22 12 9 0 0 46 11 79 0 66
2018 3 to 10 years in the federal public service 19 15 18 4 4 34 7 57 13 134
2018 11 to 20 years in the federal public service 18 18 26 3 4 27 4 52 10 115
2018 More than 20 years in the federal public service 29 34 10 0 5 16 5 80 7 38
2017 Less than 3 years in the federal public service 20 12 5 1 0 44 18 83 4 68
2017 3 to 10 years in the federal public service 14 16 17 4 2 35 11 55 12 138
2017 11 to 20 years in the federal public service 19 14 16 2 4 36 9 61 10 124
2017 More than 20 years in the federal public service 18 19 8 0 8 42 5 71 15 37
2014 Less than 3 years in the federal public service 15 9 9 2 0 47 18 68 6 45
2014 3 to 10 years in the federal public service 8 13 16 1 1 43 17 54 5 153
2014 11 to 20 years in the federal public service 18 13 14 7 2 37 8 57 17 97
2014 More than 20 years in the federal public service 28 16 19 0 2 33 2 68 4 43

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 45 31 9 0 0 11 4 89 0 83
2020 3 to 10 years in the federal public service 37 33 12 4 2 9 3 79 7 113
2020 11 to 20 years in the federal public service 42 29 14 5 1 8 1 78 7 155
2020 More than 20 years in the federal public service 53 25 9 6 5 2 0 80 11 46
2019 Less than 3 years in the federal public service 51 24 10 1 0 13 1 87 1 98
2019 3 to 10 years in the federal public service 49 29 10 6 2 4 1 81 8 113
2019 11 to 20 years in the federal public service 40 30 18 3 2 5 2 75 6 125
2019 More than 20 years in the federal public service 42 26 18 5 3 5 0 72 9 38
2018 Less than 3 years in the federal public service 47 35 6 0 0 11 2 93 0 66
2018 3 to 10 years in the federal public service 36 36 13 2 5 7 1 78 7 134
2018 11 to 20 years in the federal public service 39 33 17 2 3 6 1 77 5 114
2018 More than 20 years in the federal public service 39 37 13 5 3 3 0 78 8 38
2017 Less than 3 years in the federal public service 49 25 8 1 0 15 2 89 2 68
2017 3 to 10 years in the federal public service 26 36 19 4 3 9 1 70 8 138
2017 11 to 20 years in the federal public service 37 30 15 2 4 9 2 76 7 124
2017 More than 20 years in the federal public service 42 32 3 5 3 15 0 88 9 37
2014 Less than 3 years in the federal public service 39 31 4 2 0 23 0 91 3 46
2014 3 to 10 years in the federal public service 26 26 20 1 1 20 5 69 4 152
2014 11 to 20 years in the federal public service 26 30 20 2 4 16 2 68 8 98
2014 More than 20 years in the federal public service 49 21 19 2 0 9 0 77 3 43

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 8 92 83
2020 3 to 10 years in the federal public service 5 95 114
2020 11 to 20 years in the federal public service 10 90 155
2020 More than 20 years in the federal public service 11 89 47

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 12 88 83
2020 3 to 10 years in the federal public service 10 90 114
2020 11 to 20 years in the federal public service 11 89 155
2020 More than 20 years in the federal public service 18 82 46
2019 Less than 3 years in the federal public service 15 85 98
2019 3 to 10 years in the federal public service 18 82 112
2019 11 to 20 years in the federal public service 12 88 124
2019 More than 20 years in the federal public service 24 76 37
2017 Less than 3 years in the federal public service 16 84 68
2017 3 to 10 years in the federal public service 18 82 138
2017 11 to 20 years in the federal public service 20 80 124
2017 More than 20 years in the federal public service 23 77 37
2014 Less than 3 years in the federal public service 11 89 46
2014 3 to 10 years in the federal public service 12 88 153
2014 11 to 20 years in the federal public service 14 86 97
2014 More than 20 years in the federal public service 16 84 43

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 45 55 11
2020 11 to 20 years in the federal public service 50 50 16

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 100 0 11
2020 11 to 20 years in the federal public service 88 13 16
2019 3 to 10 years in the federal public service 85 15 20
2019 11 to 20 years in the federal public service 86 14 15
2017 Less than 3 years in the federal public service 91 9 11
2017 3 to 10 years in the federal public service 72 28 25
2017 11 to 20 years in the federal public service 66 34 26
2014 3 to 10 years in the federal public service 89 11 19
2014 11 to 20 years in the federal public service 86 14 14

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in the federal public service 36 27 27 0 0 9 0 70 0 11
2020 11 to 20 years in the federal public service 50 36 7 0 0 7 0 92 0 14
2019 3 to 10 years in the federal public service 49 32 6 6 6 0 0 81 13 16
2017 Less than 3 years in the federal public service 57 33 0 10 0 0 0 90 10 10
2017 3 to 10 years in the federal public service 56 44 0 0 0 0 0 100 0 18
2017 11 to 20 years in the federal public service 59 41 0 0 0 0 0 100 0 17
2014 3 to 10 years in the federal public service 65 24 6 0 6 0 0 88 6 17
2014 11 to 20 years in the federal public service 42 33 17 8 0 0 0 75 8 12

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 52 40 1 2 0 1 3 96 3 83
2020 3 to 10 years in the federal public service 58 27 6 4 3 2 1 87 6 113
2020 11 to 20 years in the federal public service 56 27 8 3 1 2 4 88 4 155
2020 More than 20 years in the federal public service 59 28 4 0 4 2 2 91 5 47
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 50 35 11 1 1 1 0 87 2 82
2020 3 to 10 years in the federal public service 35 40 17 4 3 3 0 77 6 113
2020 11 to 20 years in the federal public service 40 33 15 8 2 2 0 74 10 153
2020 More than 20 years in the federal public service 44 29 6 15 4 2 0 74 19 47

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 47 46 5 2 0 0 0 93 2 83
2020 3 to 10 years in the federal public service 54 33 4 7 1 0 0 88 8 114
2020 11 to 20 years in the federal public service 46 37 11 5 1 0 0 83 6 155
2020 More than 20 years in the federal public service 45 37 9 4 0 2 2 86 5 47

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 51 43 5 1 0 0 0 94 1 82
2020 3 to 10 years in the federal public service 50 35 5 9 1 0 0 85 10 113
2020 11 to 20 years in the federal public service 46 38 8 5 2 0 0 84 7 155
2020 More than 20 years in the federal public service 49 36 8 4 0 0 2 87 5 47

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 47 35 13 3 0 0 1 83 3 83
2020 3 to 10 years in the federal public service 44 32 14 5 3 2 0 78 8 114
2020 11 to 20 years in the federal public service 40 40 13 3 2 1 1 82 5 155
2020 More than 20 years in the federal public service 43 32 11 5 2 2 5 81 7 46

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 64 28 5 0 0 1 2 95 0 83
2020 3 to 10 years in the federal public service 64 28 5 1 0 1 1 94 1 114
2020 11 to 20 years in the federal public service 53 33 9 2 1 1 1 88 3 155
2020 More than 20 years in the federal public service 55 25 11 4 2 0 2 82 7 47

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 83 16 0 0 0 1 0 100 0 83
2020 3 to 10 years in the federal public service 84 11 1 0 1 3 0 98 1 113
2020 11 to 20 years in the federal public service 84 15 1 0 0 0 0 99 0 154
2020 More than 20 years in the federal public service 81 15 2 0 0 0 2 98 0 47

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 60 30 1 4 1 1 2 94 5 83
2020 3 to 10 years in the federal public service 57 33 5 2 1 2 0 92 3 112
2020 11 to 20 years in the federal public service 61 32 3 3 1 1 0 94 3 154
2020 More than 20 years in the federal public service 61 33 2 2 0 2 0 95 2 46

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 59 28 5 4 1 2 0 90 5 83
2020 3 to 10 years in the federal public service 65 20 8 3 4 1 0 86 6 113
2020 11 to 20 years in the federal public service 64 22 8 3 3 1 1 87 5 155
2020 More than 20 years in the federal public service 63 18 5 7 5 0 2 83 12 45

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 71 25 3 1 0 0 0 96 1 81
2020 3 to 10 years in the federal public service 71 20 5 2 1 1 0 91 3 113
2020 11 to 20 years in the federal public service 65 25 6 3 0 1 1 92 3 155
2020 More than 20 years in the federal public service 68 21 4 5 0 2 0 91 5 46

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 98 2 41
2020 11 to 20 years in the federal public service 99 1 73

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in the federal public service 17 38 12 22 10 0 0 55 32 40
2020 11 to 20 years in the federal public service 26 26 23 15 8 0 1 53 24 72

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 49 42 6 1 1 1 0 92 2 83
2020 3 to 10 years in the federal public service 45 44 5 4 0 2 0 90 5 114
2020 11 to 20 years in the federal public service 52 35 8 2 1 1 0 88 3 153
2020 More than 20 years in the federal public service 43 44 8 0 5 0 0 87 5 45
2019 Less than 3 years in the federal public service 40 42 12 4 1 1 0 83 5 98
2019 3 to 10 years in the federal public service 54 28 9 4 4 0 0 82 9 112
2019 11 to 20 years in the federal public service 44 40 13 2 1 1 0 85 2 125
2019 More than 20 years in the federal public service 46 48 3 0 3 0 0 94 3 37
2018 Less than 3 years in the federal public service 49 38 5 3 1 3 2 91 4 66
2018 3 to 10 years in the federal public service 50 36 9 3 2 1 0 86 5 133
2018 11 to 20 years in the federal public service 50 39 8 2 1 1 0 90 3 116
2018 More than 20 years in the federal public service 39 42 16 0 2 0 0 82 2 38
2017 Less than 3 years in the federal public service 49 39 1 3 2 5 0 93 5 68
2017 3 to 10 years in the federal public service 39 45 10 1 2 3 0 86 4 138
2017 11 to 20 years in the federal public service 49 29 12 8 2 0 0 78 10 124
2017 More than 20 years in the federal public service 49 38 8 0 3 3 0 89 3 36

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 48 36 3 7 2 2 0 86 10 83
2020 3 to 10 years in the federal public service 54 25 9 6 5 1 0 80 12 114
2020 11 to 20 years in the federal public service 50 27 12 6 4 0 0 78 10 155
2020 More than 20 years in the federal public service 46 27 9 8 4 2 2 77 13 47

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 58 28 10 0 1 4 0 89 1 83
2020 3 to 10 years in the federal public service 60 23 9 3 2 3 1 86 5 113
2020 11 to 20 years in the federal public service 58 31 5 2 2 2 0 91 4 155
2020 More than 20 years in the federal public service 53 21 15 2 4 0 4 77 7 47

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 58 31 3 4 1 2 0 92 5 83
2020 3 to 10 years in the federal public service 40 34 11 8 4 2 1 76 13 114
2020 11 to 20 years in the federal public service 43 37 12 4 3 1 0 81 7 155
2020 More than 20 years in the federal public service 40 33 15 8 2 2 0 74 11 47
2019 Less than 3 years in the federal public service 42 38 13 4 1 2 0 82 5 98
2019 3 to 10 years in the federal public service 37 39 9 9 6 0 0 76 15 113
2019 11 to 20 years in the federal public service 30 44 11 8 5 2 0 75 13 124
2019 More than 20 years in the federal public service 42 23 21 8 5 0 0 66 13 38
2018 Less than 3 years in the federal public service 47 43 4 4 1 0 0 90 6 66
2018 3 to 10 years in the federal public service 36 42 8 7 6 2 0 79 13 135
2018 11 to 20 years in the federal public service 30 46 15 5 4 0 0 76 8 116
2018 More than 20 years in the federal public service 29 39 24 5 3 0 0 68 8 38
2017 Less than 3 years in the federal public service 48 35 7 8 0 2 0 84 8 68
2017 3 to 10 years in the federal public service 26 49 12 9 4 1 0 75 13 137
2017 11 to 20 years in the federal public service 32 37 14 12 4 1 0 69 16 124
2017 More than 20 years in the federal public service 26 59 8 5 0 3 0 87 5 37

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in the federal public service 19 49 12 17 2 0 0 68 19 41
2020 11 to 20 years in the federal public service 25 53 11 7 4 0 0 78 11 73
2019 Less than 3 years in the federal public service 31 43 15 5 5 0 0 74 11 19
2019 3 to 10 years in the federal public service 22 52 0 24 2 0 0 74 26 42
2019 11 to 20 years in the federal public service 28 56 11 3 0 2 0 86 3 57
2019 More than 20 years in the federal public service 18 65 17 0 0 0 0 83 0 17

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 61 15 13 4 4 0 4 78 8 83
2020 3 to 10 years in the federal public service 59 21 5 3 4 1 7 87 8 114
2020 11 to 20 years in the federal public service 55 24 12 3 6 1 0 80 9 155
2020 More than 20 years in the federal public service 51 18 9 8 13 0 0 69 22 47

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 55 26 6 10 2 0 0 82 12 82
2020 3 to 10 years in the federal public service 53 25 11 7 3 0 1 79 10 114
2020 11 to 20 years in the federal public service 56 24 13 3 3 1 1 81 6 154
2020 More than 20 years in the federal public service 66 12 11 2 9 0 0 78 11 47
2019 Less than 3 years in the federal public service 59 26 12 3 0 0 1 85 3 98
2019 3 to 10 years in the federal public service 44 28 16 3 8 0 1 73 11 113
2019 11 to 20 years in the federal public service 54 18 17 4 5 0 1 73 9 125
2019 More than 20 years in the federal public service 59 20 15 3 3 0 0 79 5 38
2018 Less than 3 years in the federal public service 50 31 15 5 0 0 0 81 5 66
2018 3 to 10 years in the federal public service 46 26 16 4 4 1 4 76 8 134
2018 11 to 20 years in the federal public service 44 34 10 8 3 0 2 79 11 115
2018 More than 20 years in the federal public service 58 22 8 5 5 0 3 81 11 38
2017 Less than 3 years in the federal public service 41 38 12 1 3 0 5 82 5 68
2017 3 to 10 years in the federal public service 32 35 16 7 6 1 3 69 14 138
2017 11 to 20 years in the federal public service 51 25 8 9 7 0 1 76 16 124
2017 More than 20 years in the federal public service 50 21 16 10 3 0 0 72 13 37

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 26 36 23 11 4 0 0 62 15 83
2020 3 to 10 years in the federal public service 9 32 26 21 12 0 0 40 33 114
2020 11 to 20 years in the federal public service 14 24 31 19 12 1 0 38 31 155
2020 More than 20 years in the federal public service 17 33 18 13 19 0 0 50 32 47
2019 Less than 3 years in the federal public service 32 38 22 6 1 0 1 71 7 98
2019 3 to 10 years in the federal public service 19 27 21 17 15 0 0 47 33 113
2019 11 to 20 years in the federal public service 8 35 24 25 7 0 0 43 32 125
2019 More than 20 years in the federal public service 10 30 24 24 12 0 0 40 36 38
2018 Less than 3 years in the federal public service 26 35 31 6 3 0 0 60 9 66
2018 3 to 10 years in the federal public service 13 29 33 16 9 0 1 42 25 134
2018 11 to 20 years in the federal public service 12 22 33 24 9 0 0 34 32 116
2018 More than 20 years in the federal public service 16 19 30 27 5 0 3 36 33 37
2017 Less than 3 years in the federal public service 21 38 20 13 6 1 1 61 19 68
2017 3 to 10 years in the federal public service 13 25 34 18 9 0 1 38 27 138
2017 11 to 20 years in the federal public service 16 24 31 21 8 1 0 40 29 124
2017 More than 20 years in the federal public service 13 29 34 16 8 0 0 42 24 37

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 45 27 17 6 1 0 4 75 8 83
2020 3 to 10 years in the federal public service 30 33 23 7 7 0 0 63 14 113
2020 11 to 20 years in the federal public service 20 34 22 15 8 1 0 54 24 154
2020 More than 20 years in the federal public service 18 44 13 9 15 0 0 63 25 46
2019 Less than 3 years in the federal public service 61 29 7 1 1 0 1 90 2 98
2019 3 to 10 years in the federal public service 29 28 25 12 5 0 1 58 17 113
2019 11 to 20 years in the federal public service 20 34 28 11 6 0 1 54 17 125
2019 More than 20 years in the federal public service 30 24 26 15 5 0 0 53 20 38
2018 Less than 3 years in the federal public service 50 31 14 4 0 0 2 81 5 66
2018 3 to 10 years in the federal public service 23 29 30 15 1 0 2 53 16 134
2018 11 to 20 years in the federal public service 20 32 27 17 4 0 0 51 21 116
2018 More than 20 years in the federal public service 18 21 34 16 8 0 2 41 24 38
2017 Less than 3 years in the federal public service 45 27 13 5 3 1 6 78 8 68
2017 3 to 10 years in the federal public service 21 31 29 13 2 1 3 54 16 138
2017 11 to 20 years in the federal public service 23 26 30 14 8 0 0 49 21 124
2017 More than 20 years in the federal public service 23 26 29 18 3 0 0 50 21 37

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 47 19 21 7 5 0 1 67 12 83
2020 3 to 10 years in the federal public service 26 27 26 12 10 0 1 53 21 113
2020 11 to 20 years in the federal public service 19 24 29 17 11 1 0 43 27 152
2020 More than 20 years in the federal public service 24 24 20 12 15 4 0 51 28 47
2019 Less than 3 years in the federal public service 39 36 15 6 3 0 1 75 10 98
2019 3 to 10 years in the federal public service 21 24 25 14 15 0 1 45 29 113
2019 11 to 20 years in the federal public service 9 35 21 25 10 1 0 44 35 125
2019 More than 20 years in the federal public service 16 16 28 23 16 0 0 32 39 38
2018 Less than 3 years in the federal public service 43 26 17 11 2 0 2 71 13 66
2018 3 to 10 years in the federal public service 14 36 22 21 7 0 1 50 28 134
2018 11 to 20 years in the federal public service 11 29 27 19 13 0 1 41 32 116
2018 More than 20 years in the federal public service 19 24 26 18 14 0 0 42 32 38
2017 Less than 3 years in the federal public service 28 32 17 13 4 1 4 63 18 68
2017 3 to 10 years in the federal public service 18 26 27 17 9 0 2 45 27 138
2017 11 to 20 years in the federal public service 16 27 32 12 11 2 0 43 24 124
2017 More than 20 years in the federal public service 21 26 19 24 10 0 0 47 34 37

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 71 11 10 5 1 0 2 84 6 82
2020 3 to 10 years in the federal public service 37 25 21 7 6 0 4 64 14 114
2020 11 to 20 years in the federal public service 37 33 15 8 5 1 1 71 14 155
2020 More than 20 years in the federal public service 44 22 14 11 8 0 2 67 19 47
2019 Less than 3 years in the federal public service 74 18 4 1 0 0 3 95 1 98
2019 3 to 10 years in the federal public service 50 28 9 5 4 1 3 81 10 113
2019 11 to 20 years in the federal public service 36 45 9 6 0 0 4 84 7 125
2019 More than 20 years in the federal public service 43 29 7 10 3 0 8 78 14 38
2018 Less than 3 years in the federal public service 68 14 17 0 0 0 2 83 0 66
2018 3 to 10 years in the federal public service 45 29 11 5 2 1 7 80 7 133
2018 11 to 20 years in the federal public service 45 29 16 5 0 1 4 77 5 116
2018 More than 20 years in the federal public service 40 26 16 7 0 0 11 74 8 38
2017 Less than 3 years in the federal public service 60 13 12 3 0 1 11 83 3 67
2017 3 to 10 years in the federal public service 40 31 12 7 1 0 8 78 9 138
2017 11 to 20 years in the federal public service 39 29 17 2 2 1 12 77 4 124
2017 More than 20 years in the federal public service 28 26 24 8 0 3 11 63 9 37

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 41 28 20 5 6 0 0 69 11 83
2020 3 to 10 years in the federal public service 25 28 21 14 11 0 0 54 25 114
2020 11 to 20 years in the federal public service 22 33 23 12 9 1 0 56 21 155
2020 More than 20 years in the federal public service 30 18 28 16 8 0 0 48 24 47
2019 Less than 3 years in the federal public service 52 24 14 5 4 0 1 77 9 98
2019 3 to 10 years in the federal public service 38 28 13 8 12 0 1 67 20 113
2019 11 to 20 years in the federal public service 22 36 25 14 2 0 1 59 16 123
2019 More than 20 years in the federal public service 43 25 10 8 15 0 0 67 23 38
2018 Less than 3 years in the federal public service 51 23 9 12 5 0 0 74 17 66
2018 3 to 10 years in the federal public service 37 24 22 7 7 0 2 62 15 134
2018 11 to 20 years in the federal public service 25 33 29 8 6 0 0 58 14 116
2018 More than 20 years in the federal public service 29 32 26 5 5 0 3 63 11 38
2017 Less than 3 years in the federal public service 36 35 18 9 0 0 1 72 9 68
2017 3 to 10 years in the federal public service 28 34 22 10 4 0 2 64 14 138
2017 11 to 20 years in the federal public service 23 26 28 19 5 0 0 49 24 124
2017 More than 20 years in the federal public service 26 39 29 5 0 0 0 65 5 37

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 42 15 15 10 8 0 10 63 20 83
2020 3 to 10 years in the federal public service 32 20 24 5 14 0 5 55 20 112
2020 11 to 20 years in the federal public service 22 32 23 10 8 1 4 57 19 155
2020 More than 20 years in the federal public service 31 22 21 12 7 0 8 57 20 47

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 44 41 9 5 0 0 1 86 5 83
2020 3 to 10 years in the federal public service 37 29 23 5 5 0 0 67 10 112
2020 11 to 20 years in the federal public service 30 40 16 7 4 1 1 72 12 153
2020 More than 20 years in the federal public service 35 34 15 13 2 0 2 70 15 47
2019 Less than 3 years in the federal public service 49 33 13 2 2 0 0 82 4 97
2019 3 to 10 years in the federal public service 31 33 25 3 7 0 0 64 11 111
2019 11 to 20 years in the federal public service 24 41 22 9 3 0 1 66 12 125
2019 More than 20 years in the federal public service 30 47 12 3 8 0 0 77 10 38
2018 Less than 3 years in the federal public service 32 45 17 3 2 0 2 78 5 65
2018 3 to 10 years in the federal public service 20 38 27 11 2 2 1 60 13 134
2018 11 to 20 years in the federal public service 22 35 25 10 5 1 2 59 16 116
2018 More than 20 years in the federal public service 14 50 23 5 8 0 0 63 13 38
2017 Less than 3 years in the federal public service 39 32 14 12 1 0 1 73 13 68
2017 3 to 10 years in the federal public service 21 41 26 9 1 0 2 64 10 138
2017 11 to 20 years in the federal public service 27 36 17 14 4 2 0 64 18 124
2017 More than 20 years in the federal public service 28 40 16 16 0 0 0 68 16 37

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 45 37 12 4 1 1 0 83 5 83
2020 3 to 10 years in the federal public service 25 38 20 8 7 0 1 64 15 112
2020 11 to 20 years in the federal public service 17 40 29 11 3 1 0 57 14 155
2020 More than 20 years in the federal public service 29 26 23 15 4 0 2 57 19 46
2019 Less than 3 years in the federal public service 41 42 11 4 1 0 0 83 5 97
2019 3 to 10 years in the federal public service 24 31 27 9 9 0 0 55 18 111
2019 11 to 20 years in the federal public service 13 41 27 15 4 1 0 54 19 125
2019 More than 20 years in the federal public service 27 29 21 18 5 0 0 56 23 38
2018 Less than 3 years in the federal public service 47 25 17 8 2 0 2 73 9 65
2018 3 to 10 years in the federal public service 19 33 24 20 2 1 1 53 23 135
2018 11 to 20 years in the federal public service 18 27 28 18 7 1 1 46 25 116
2018 More than 20 years in the federal public service 19 26 37 13 5 0 0 45 18 38
2017 Less than 3 years in the federal public service 39 29 19 10 0 0 3 69 11 68
2017 3 to 10 years in the federal public service 21 35 30 10 1 0 3 58 11 138
2017 11 to 20 years in the federal public service 23 27 34 13 3 1 0 50 16 124
2017 More than 20 years in the federal public service 15 34 27 16 5 0 3 50 22 37

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 54 26 13 5 1 0 1 80 6 83
2020 3 to 10 years in the federal public service 32 35 18 8 5 0 2 69 13 111
2020 11 to 20 years in the federal public service 29 34 23 8 5 1 1 64 13 155
2020 More than 20 years in the federal public service 35 31 23 6 2 2 0 68 9 47
2019 Less than 3 years in the federal public service 51 29 10 6 3 0 0 80 9 96
2019 3 to 10 years in the federal public service 31 32 20 7 9 0 1 64 16 111
2019 11 to 20 years in the federal public service 24 34 27 10 4 0 0 59 14 124
2019 More than 20 years in the federal public service 49 15 23 8 5 0 0 64 13 38
2018 Less than 3 years in the federal public service 44 27 15 6 6 0 2 72 13 64
2018 3 to 10 years in the federal public service 25 35 23 11 4 1 1 61 16 135
2018 11 to 20 years in the federal public service 26 35 21 12 4 0 3 63 16 116
2018 More than 20 years in the federal public service 24 36 29 8 3 0 0 60 10 38
2017 Less than 3 years in the federal public service 32 39 14 10 0 0 4 75 10 68
2017 3 to 10 years in the federal public service 27 43 18 8 3 0 1 70 11 137
2017 11 to 20 years in the federal public service 35 25 23 13 5 0 0 60 18 124
2017 More than 20 years in the federal public service 38 25 32 6 0 0 0 63 6 37

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 66 19 10 1 2 0 1 86 4 81
2020 3 to 10 years in the federal public service 49 25 16 6 2 1 1 75 8 111
2020 11 to 20 years in the federal public service 49 20 15 6 8 1 1 70 14 155
2020 More than 20 years in the federal public service 46 31 17 2 4 0 0 77 6 47
2019 Less than 3 years in the federal public service 66 23 5 3 3 0 0 88 6 97
2019 3 to 10 years in the federal public service 49 26 11 5 8 0 1 75 14 110
2019 11 to 20 years in the federal public service 39 24 22 6 8 0 1 64 15 124
2019 More than 20 years in the federal public service 46 33 15 0 6 0 0 79 6 37

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 39 32 18 7 2 0 1 72 10 83
2020 3 to 10 years in the federal public service 20 30 30 15 5 0 0 50 21 112
2020 11 to 20 years in the federal public service 24 39 21 10 6 1 0 63 16 155
2020 More than 20 years in the federal public service 27 44 20 5 2 0 2 72 8 47

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 31 37 26 6 0 0 0 68 6 83
2020 3 to 10 years in the federal public service 36 30 17 10 7 0 0 66 17 111
2020 11 to 20 years in the federal public service 22 42 20 11 3 1 1 65 15 154
2020 More than 20 years in the federal public service 26 39 17 17 0 0 0 65 17 47
2019 Less than 3 years in the federal public service 52 31 14 2 0 0 0 83 2 97
2019 3 to 10 years in the federal public service 42 27 17 10 4 0 0 69 13 111
2019 11 to 20 years in the federal public service 29 38 20 8 5 0 0 67 13 124
2019 More than 20 years in the federal public service 32 21 24 10 13 0 0 53 23 38
2018 Less than 3 years in the federal public service 43 36 8 12 2 0 0 78 14 65
2018 3 to 10 years in the federal public service 30 32 18 11 4 1 2 65 16 135
2018 11 to 20 years in the federal public service 25 40 21 8 5 0 1 66 13 116
2018 More than 20 years in the federal public service 16 36 35 10 2 0 0 53 13 38
2017 Less than 3 years in the federal public service 43 33 14 7 1 0 1 77 9 68
2017 3 to 10 years in the federal public service 38 29 21 7 2 1 2 69 10 138
2017 11 to 20 years in the federal public service 28 35 19 15 3 0 0 63 18 122
2017 More than 20 years in the federal public service 28 24 29 9 10 0 0 52 19 37

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 52 25 14 4 1 1 3 81 5 81
2020 3 to 10 years in the federal public service 40 35 18 4 2 0 1 75 6 113
2020 11 to 20 years in the federal public service 47 28 18 6 0 1 0 76 6 154
2020 More than 20 years in the federal public service 45 34 10 7 4 0 0 79 11 47
2019 Less than 3 years in the federal public service 72 16 13 0 0 0 0 87 0 96
2019 3 to 10 years in the federal public service 66 19 11 4 0 0 0 85 4 109
2019 11 to 20 years in the federal public service 64 22 8 2 2 0 1 87 5 125
2019 More than 20 years in the federal public service 58 35 5 0 0 0 2 95 0 38
2018 Less than 3 years in the federal public service 65 17 15 3 0 0 0 82 3 65
2018 3 to 10 years in the federal public service 56 24 10 3 3 1 4 84 6 135
2018 11 to 20 years in the federal public service 67 17 8 4 1 0 3 86 6 114
2018 More than 20 years in the federal public service 68 18 14 0 0 0 0 86 0 38
2017 Less than 3 years in the federal public service 69 23 4 3 0 0 0 92 3 68
2017 3 to 10 years in the federal public service 56 27 11 2 1 0 4 86 3 138
2017 11 to 20 years in the federal public service 68 16 9 2 2 0 3 87 4 124
2017 More than 20 years in the federal public service 69 16 8 3 0 0 5 89 3 37

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 37 32 27 5 0 0 0 69 5 83
2020 3 to 10 years in the federal public service 27 40 14 13 5 0 0 67 18 110
2020 11 to 20 years in the federal public service 28 35 23 9 4 1 0 64 13 153
2020 More than 20 years in the federal public service 21 44 21 11 2 0 0 65 13 47

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 72 15 5 2 0 0 6 92 3 83
2020 3 to 10 years in the federal public service 73 14 5 1 1 0 5 92 2 113
2020 11 to 20 years in the federal public service 68 19 7 1 0 1 3 91 1 153
2020 More than 20 years in the federal public service 55 20 9 2 2 4 8 85 5 47
2019 Less than 3 years in the federal public service 87 7 0 0 1 0 4 99 1 97
2019 3 to 10 years in the federal public service 81 5 6 0 1 2 5 92 1 110
2019 11 to 20 years in the federal public service 77 11 4 2 1 0 4 92 3 124
2019 More than 20 years in the federal public service 76 14 5 0 0 0 5 94 0 38
2018 Less than 3 years in the federal public service 81 9 5 2 0 0 3 94 2 65
2018 3 to 10 years in the federal public service 73 15 4 3 0 1 5 93 3 135
2018 11 to 20 years in the federal public service 76 13 1 2 1 0 8 96 3 115
2018 More than 20 years in the federal public service 61 13 13 3 0 0 11 83 3 38

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 81 12 1 1 0 1 4 97 1 82
2020 3 to 10 years in the federal public service 79 7 4 4 1 1 4 91 5 113
2020 11 to 20 years in the federal public service 83 9 1 3 2 1 1 94 5 154
2020 More than 20 years in the federal public service 85 8 0 0 2 0 4 98 2 47
2019 Less than 3 years in the federal public service 86 7 1 1 3 0 2 95 4 98
2019 3 to 10 years in the federal public service 74 13 6 3 2 0 3 89 4 113
2019 11 to 20 years in the federal public service 77 12 4 2 3 1 1 90 6 124
2019 More than 20 years in the federal public service 75 14 3 5 3 0 0 89 8 38
2018 Less than 3 years in the federal public service 88 6 2 1 2 0 2 95 3 65
2018 3 to 10 years in the federal public service 71 13 4 5 3 1 4 88 8 134
2018 11 to 20 years in the federal public service 74 12 3 4 1 0 5 91 6 116
2018 More than 20 years in the federal public service 68 11 10 3 3 0 5 83 6 38
2017 Less than 3 years in the federal public service 88 1 0 1 5 0 4 93 7 68
2017 3 to 10 years in the federal public service 73 13 8 3 0 0 3 89 3 137
2017 11 to 20 years in the federal public service 67 20 9 4 1 0 0 86 5 124
2017 More than 20 years in the federal public service 81 13 3 0 0 3 0 97 0 37

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 69 19 5 4 0 0 2 91 4 83
2020 3 to 10 years in the federal public service 60 30 5 3 0 0 2 92 3 114
2020 11 to 20 years in the federal public service 67 18 10 3 1 1 0 86 4 151
2020 More than 20 years in the federal public service 75 17 4 0 2 0 2 94 2 47
2019 Less than 3 years in the federal public service 76 17 3 2 2 0 0 93 4 98
2019 3 to 10 years in the federal public service 58 23 12 3 2 0 2 83 4 113
2019 11 to 20 years in the federal public service 55 29 8 4 3 1 0 85 7 124
2019 More than 20 years in the federal public service 58 31 8 2 0 0 0 90 2 38
2018 Less than 3 years in the federal public service 71 19 5 3 0 0 3 92 3 65
2018 3 to 10 years in the federal public service 55 25 11 4 2 0 2 82 6 134
2018 11 to 20 years in the federal public service 53 31 10 2 3 0 1 84 5 116
2018 More than 20 years in the federal public service 50 39 5 3 3 0 0 89 5 38
2017 Less than 3 years in the federal public service 73 20 5 0 1 0 1 93 1 68
2017 3 to 10 years in the federal public service 60 22 12 1 1 0 4 85 3 138
2017 11 to 20 years in the federal public service 45 35 12 6 2 0 0 80 8 124
2017 More than 20 years in the federal public service 68 19 11 3 0 0 0 87 3 37

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 81 13 2 0 1 0 2 96 1 83
2020 3 to 10 years in the federal public service 69 14 11 2 3 0 2 84 5 112
2020 11 to 20 years in the federal public service 69 17 7 2 6 1 0 86 8 154
2020 More than 20 years in the federal public service 66 20 6 6 2 0 0 85 8 47
2019 Less than 3 years in the federal public service 80 13 3 0 3 0 0 94 3 98
2019 3 to 10 years in the federal public service 66 14 8 5 4 0 2 82 10 113
2019 11 to 20 years in the federal public service 56 23 8 10 2 1 0 80 12 125
2019 More than 20 years in the federal public service 66 15 8 8 3 0 0 82 10 38
2018 Less than 3 years in the federal public service 68 14 8 5 2 0 3 85 6 64
2018 3 to 10 years in the federal public service 55 27 7 6 3 0 1 83 9 133
2018 11 to 20 years in the federal public service 56 28 10 4 3 0 0 83 6 116
2018 More than 20 years in the federal public service 50 29 13 0 8 0 0 79 8 38
2017 Less than 3 years in the federal public service 76 8 7 1 3 1 3 88 4 68
2017 3 to 10 years in the federal public service 68 17 7 3 1 1 3 89 5 137
2017 11 to 20 years in the federal public service 56 28 8 4 3 0 1 85 7 123
2017 More than 20 years in the federal public service 69 23 8 0 0 0 0 92 0 37

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 74 5 2 0 0 1 17 97 0 82
2020 3 to 10 years in the federal public service 63 9 4 4 2 0 19 89 7 114
2020 11 to 20 years in the federal public service 56 11 7 5 2 1 19 83 8 155
2020 More than 20 years in the federal public service 57 14 9 2 0 0 17 86 3 47
2019 Less than 3 years in the federal public service 72 6 0 0 0 0 22 100 0 98
2019 3 to 10 years in the federal public service 60 14 3 4 1 0 18 91 5 112
2019 11 to 20 years in the federal public service 50 19 6 1 0 1 22 91 1 123
2019 More than 20 years in the federal public service 39 21 10 3 2 0 25 80 7 38
2018 Less than 3 years in the federal public service 55 8 6 0 2 0 30 89 2 65
2018 3 to 10 years in the federal public service 52 12 6 2 1 0 28 88 4 134
2018 11 to 20 years in the federal public service 48 17 8 4 1 1 21 82 7 114
2018 More than 20 years in the federal public service 36 34 5 0 0 0 24 93 0 38
2017 Less than 3 years in the federal public service 62 4 0 0 1 1 31 98 2 68
2017 3 to 10 years in the federal public service 55 9 4 1 0 0 29 92 2 137
2017 11 to 20 years in the federal public service 50 12 6 7 2 1 23 82 11 123
2017 More than 20 years in the federal public service 60 24 3 3 0 0 10 94 3 37

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 77 16 1 1 1 0 4 96 3 83
2020 3 to 10 years in the federal public service 65 22 4 3 3 0 4 91 6 114
2020 11 to 20 years in the federal public service 76 17 4 1 1 1 1 94 2 155
2020 More than 20 years in the federal public service 73 12 6 4 2 0 2 87 6 47
2019 Less than 3 years in the federal public service 86 14 0 0 0 0 1 100 0 97
2019 3 to 10 years in the federal public service 65 25 5 2 1 0 2 92 3 113
2019 11 to 20 years in the federal public service 65 28 3 1 1 1 1 95 2 124
2019 More than 20 years in the federal public service 67 21 10 2 0 0 0 87 2 38
2018 Less than 3 years in the federal public service 70 17 5 3 2 0 3 90 5 65
2018 3 to 10 years in the federal public service 61 23 5 4 2 0 5 89 6 133
2018 11 to 20 years in the federal public service 62 26 6 3 0 0 3 91 3 115
2018 More than 20 years in the federal public service 45 26 18 3 0 2 5 77 3 38
2017 Less than 3 years in the federal public service 66 15 3 0 1 1 13 95 2 68
2017 3 to 10 years in the federal public service 67 19 6 1 1 0 6 91 2 137
2017 11 to 20 years in the federal public service 63 24 7 2 0 0 4 91 2 124
2017 More than 20 years in the federal public service 67 30 3 0 0 0 0 97 0 37

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 53 19 15 3 10 0 1 73 13 83
2020 3 to 10 years in the federal public service 66 11 8 8 5 0 2 79 13 114
2020 11 to 20 years in the federal public service 77 16 5 0 0 1 1 95 0 155
2020 More than 20 years in the federal public service 72 17 4 2 2 0 2 91 5 47
2019 Less than 3 years in the federal public service 62 14 9 4 8 0 2 78 12 98
2019 3 to 10 years in the federal public service 71 14 5 3 5 0 2 86 8 112
2019 11 to 20 years in the federal public service 70 17 6 3 2 1 1 88 5 125
2019 More than 20 years in the federal public service 71 19 3 2 3 0 2 92 5 38
2018 Less than 3 years in the federal public service 46 20 12 11 9 0 2 67 21 65
2018 3 to 10 years in the federal public service 62 16 5 7 6 0 5 82 13 134
2018 11 to 20 years in the federal public service 64 20 8 4 3 0 2 86 6 116
2018 More than 20 years in the federal public service 71 19 2 3 3 3 0 92 6 38
2017 Less than 3 years in the federal public service 42 24 18 5 8 0 2 68 14 68
2017 3 to 10 years in the federal public service 66 17 8 3 1 0 4 87 5 137
2017 11 to 20 years in the federal public service 67 21 3 1 4 1 4 92 5 124
2017 More than 20 years in the federal public service 84 13 3 0 0 0 0 97 0 37

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 44 29 19 5 2 0 1 73 7 83
2020 3 to 10 years in the federal public service 43 27 14 13 3 0 1 70 16 114
2020 11 to 20 years in the federal public service 45 35 13 4 3 1 0 80 7 155
2020 More than 20 years in the federal public service 43 30 23 4 0 0 0 73 4 47
2019 Less than 3 years in the federal public service 62 23 10 3 2 0 0 85 5 98
2019 3 to 10 years in the federal public service 54 25 14 5 1 0 1 80 6 113
2019 11 to 20 years in the federal public service 50 27 16 7 0 1 0 78 7 124
2019 More than 20 years in the federal public service 61 18 13 5 2 0 0 79 8 38
2018 Less than 3 years in the federal public service 52 31 8 3 6 0 0 83 9 65
2018 3 to 10 years in the federal public service 51 28 13 5 2 0 3 81 6 134
2018 11 to 20 years in the federal public service 43 29 22 4 2 0 1 72 6 116
2018 More than 20 years in the federal public service 45 45 5 3 3 0 0 89 5 38
2017 Less than 3 years in the federal public service 52 29 10 3 1 0 4 85 4 67
2017 3 to 10 years in the federal public service 49 29 12 4 3 1 2 81 7 136
2017 11 to 20 years in the federal public service 44 30 18 4 2 0 2 76 6 124
2017 More than 20 years in the federal public service 63 24 11 0 0 0 3 89 0 37

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 39 34 21 3 0 1 1 75 4 83
2020 3 to 10 years in the federal public service 21 46 22 8 4 0 0 67 11 114
2020 11 to 20 years in the federal public service 31 45 17 4 1 1 0 77 6 155
2020 More than 20 years in the federal public service 35 32 24 6 2 0 0 67 8 47

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 23 41 31 4 1 0 0 64 5 83
2020 3 to 10 years in the federal public service 11 33 39 11 5 1 0 44 17 114
2020 11 to 20 years in the federal public service 14 29 36 17 3 1 0 43 21 155
2020 More than 20 years in the federal public service 13 31 22 30 4 0 0 44 34 47
2019 Less than 3 years in the federal public service 24 51 21 4 0 0 0 75 4 98
2019 3 to 10 years in the federal public service 19 32 30 15 4 0 0 51 19 113
2019 11 to 20 years in the federal public service 10 37 41 9 4 0 0 46 13 125
2019 More than 20 years in the federal public service 14 35 34 9 8 0 0 49 18 38
2018 Less than 3 years in the federal public service 28 41 21 8 2 0 0 69 9 66
2018 3 to 10 years in the federal public service 15 34 33 12 5 1 1 50 17 135
2018 11 to 20 years in the federal public service 5 41 38 13 2 0 0 47 15 116
2018 More than 20 years in the federal public service 16 32 44 5 3 0 0 48 8 38
2017 Less than 3 years in the federal public service 18 42 33 6 1 0 0 60 7 68
2017 3 to 10 years in the federal public service 13 30 38 16 4 0 0 42 19 138
2017 11 to 20 years in the federal public service 9 29 44 16 2 0 0 37 18 123
2017 More than 20 years in the federal public service 21 34 35 11 0 0 0 54 11 37

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 0 15 38 36 11 0 0 47 15 83
2020 3 to 10 years in the federal public service 10 19 40 25 6 0 0 31 29 114
2020 11 to 20 years in the federal public service 13 19 38 19 11 1 0 30 32 154
2020 More than 20 years in the federal public service 21 28 23 17 11 0 0 28 49 47
2019 Less than 3 years in the federal public service 4 6 30 36 25 0 0 60 10 98
2019 3 to 10 years in the federal public service 7 20 29 30 14 1 0 44 27 112
2019 11 to 20 years in the federal public service 10 15 44 24 7 0 0 32 24 124
2019 More than 20 years in the federal public service 11 24 37 17 11 0 0 28 35 37
2018 Less than 3 years in the federal public service 6 6 31 29 28 0 0 57 12 65
2018 3 to 10 years in the federal public service 8 17 36 24 15 0 1 39 24 133
2018 11 to 20 years in the federal public service 7 16 41 29 7 0 0 36 23 113
2018 More than 20 years in the federal public service 6 27 28 27 11 0 3 38 33 37
2017 Less than 3 years in the federal public service 1 7 45 23 24 0 0 47 8 68
2017 3 to 10 years in the federal public service 6 14 41 26 12 0 1 38 20 138
2017 11 to 20 years in the federal public service 7 18 45 19 10 0 0 29 26 123
2017 More than 20 years in the federal public service 3 18 43 26 11 0 0 37 21 37
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 12 63 18 7 85 15 83
2020 3 to 10 years in the federal public service 9 71 20 0 89 11 114
2020 11 to 20 years in the federal public service 14 72 12 2 84 16 155
2020 More than 20 years in the federal public service 9 83 8 0 90 10 47

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 65 35 22

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 58 8 1 1 0 3 27 96 2 83
2020 3 to 10 years in the federal public service 60 19 2 4 3 2 11 91 7 114
2020 11 to 20 years in the federal public service 59 13 10 7 3 1 7 78 11 155
2020 More than 20 years in the federal public service 57 8 9 4 9 0 12 75 15 47
2019 Less than 3 years in the federal public service 70 10 4 1 1 2 11 93 2 98
2019 3 to 10 years in the federal public service 53 25 10 4 4 0 4 81 8 113
2019 11 to 20 years in the federal public service 52 16 10 6 7 1 9 75 14 125
2019 More than 20 years in the federal public service 60 18 0 5 14 0 2 80 20 38
2018 Less than 3 years in the federal public service 70 11 8 3 0 0 9 88 3 66
2018 3 to 10 years in the federal public service 60 16 7 5 4 1 8 83 10 134
2018 11 to 20 years in the federal public service 60 7 9 7 8 1 9 74 16 116
2018 More than 20 years in the federal public service 63 8 8 11 0 3 8 79 12 38

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 11 to 20 years in the federal public service 26 26 5 19 19 0 5 55 40 22

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 11 to 20 years in the federal public service 5 13 9 9 13 0 50 36 45 22
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