2020 Public Service Employee Survey Results by Theme for Canada Energy Regulator by Question 115. What is your gender?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 42 34 9 10 5 0 0 76 15 128
2020 Female gender 41 38 10 7 4 0 0 79 11 245
2019 Male gender 32 38 9 14 7 0 0 69 21 127
2019 Female gender 31 42 12 9 6 0 0 73 15 222
2018 Male gender 23 41 16 18 3 0 0 63 21 101
2018 Female gender 28 39 13 15 6 0 0 67 20 181
2017 Male gender 30 52 6 8 5 0 0 82 13 98
2017 Female gender 34 40 10 10 5 0 0 74 16 182
2014 Male gender 40 44 5 5 6 0 0 84 11 135
2014 Female gender 39 40 10 7 3 0 0 79 11 202

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 34 36 15 8 7 1 0 70 15 129
2020 Female gender 34 37 11 13 5 0 0 71 18 245
2019 Male gender 31 33 13 9 14 0 0 64 23 127
2019 Female gender 24 40 13 15 8 0 0 64 23 222
2018 Male gender 23 37 14 18 9 0 0 60 26 101
2018 Female gender 23 36 17 17 8 0 0 59 24 180
2017 Male gender 35 35 12 7 9 1 0 71 17 97
2017 Female gender 27 38 10 14 10 1 0 66 24 182

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 54 27 12 6 2 0 0 81 7 127
2020 Female gender 51 29 12 6 2 0 0 80 7 243
2019 Male gender 56 27 9 6 2 0 0 83 8 128
2019 Female gender 39 41 13 5 2 0 0 80 7 220
2018 Male gender 39 41 15 4 1 0 0 80 5 100
2018 Female gender 38 39 13 7 3 0 0 76 11 178
2017 Male gender 54 36 6 2 2 0 0 90 4 98
2017 Female gender 54 31 9 3 3 0 0 85 5 183
2014 Male gender 65 23 7 2 2 1 0 89 4 135
2014 Female gender 59 31 5 3 2 0 0 90 5 201

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 42 37 9 7 6 0 0 78 13 129
2020 Female gender 43 37 9 7 4 0 0 80 11 246
2019 Male gender 36 43 9 5 6 0 0 79 12 128
2019 Female gender 33 44 12 9 2 0 0 77 11 224
2018 Male gender 21 49 16 9 5 0 0 70 14 101
2018 Female gender 28 42 14 12 4 0 0 71 16 180
2017 Male gender 37 47 6 6 4 0 0 84 9 97
2017 Female gender 36 39 13 9 3 1 0 76 12 181
2014 Male gender 48 38 6 4 4 1 0 86 8 135
2014 Female gender 43 38 8 6 4 0 0 82 10 202

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 38 34 12 8 8 0 0 73 16 129
2020 Female gender 42 31 13 7 6 0 0 73 13 244
2019 Male gender 32 28 19 7 12 1 0 61 20 127
2019 Female gender 28 33 19 13 5 0 0 62 19 223
2018 Male gender 26 34 25 11 4 1 0 60 15 101
2018 Female gender 28 30 18 16 7 0 0 58 24 178
2017 Male gender 37 33 17 8 4 1 0 70 12 98
2017 Female gender 28 37 18 11 5 1 0 65 16 183
2014 Male gender 44 38 7 7 2 1 0 83 10 135
2014 Female gender 43 37 11 4 3 0 0 81 8 202

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 37 34 13 9 7 0 0 71 16 129
2020 Female gender 40 34 14 7 6 0 0 73 13 242
2019 Male gender 29 32 16 14 10 0 0 60 24 126
2019 Female gender 25 36 18 14 5 0 0 62 19 223
2018 Male gender 19 38 22 12 8 1 0 58 20 100
2018 Female gender 24 36 19 13 7 0 0 60 21 179
2017 Male gender 35 37 15 8 5 1 0 72 13 98
2017 Female gender 26 37 18 13 5 1 0 64 19 182
2014 Male gender 41 42 10 5 3 0 0 82 8 135
2014 Female gender 41 41 9 7 2 0 0 82 9 202

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 40 27 14 5 10 4 0 70 16 129
2020 Female gender 38 22 15 11 9 5 0 63 20 246
2019 Male gender 32 23 18 9 12 5 1 58 22 127
2019 Female gender 29 26 18 13 9 5 0 58 23 224
2018 Male gender 27 20 26 13 10 4 0 49 24 101
2018 Female gender 25 24 22 13 11 4 0 51 26 178
2017 Male gender 39 27 13 11 7 2 1 68 19 98
2017 Female gender 31 22 14 16 9 5 2 57 27 182
2014 Male gender 46 32 7 2 8 3 2 83 10 135
2014 Female gender 39 29 14 9 5 4 0 71 15 202
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 57 27 8 2 6 0 1 84 8 129
2020 Female gender 54 28 8 4 4 1 1 83 8 245
2019 Male gender 52 29 8 4 4 1 2 84 8 128
2019 Female gender 51 33 9 6 1 0 0 84 7 223

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 49 25 7 9 9 0 0 74 19 129
2020 Female gender 47 27 8 9 7 1 1 76 16 246
2019 Male gender 42 33 12 9 4 0 0 75 13 127
2019 Female gender 41 38 10 9 2 1 0 79 11 221
2018 Male gender 38 33 10 10 6 2 1 73 17 100
2018 Female gender 40 32 10 13 4 0 0 72 18 179
2017 Male gender 47 33 11 7 2 0 0 80 9 98
2017 Female gender 39 34 8 11 6 1 1 74 18 183
2014 Male gender 42 42 4 5 4 1 2 87 9 135
2014 Female gender 39 37 8 12 3 1 0 77 15 202

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 57 20 10 6 5 2 0 78 11 129
2020 Female gender 64 16 7 8 4 0 1 81 12 245
2019 Male gender 51 25 9 9 5 0 1 77 15 128
2019 Female gender 46 35 9 8 3 0 0 81 11 223
2018 Male gender 38 38 7 5 10 1 1 77 15 100
2018 Female gender 44 30 12 8 5 0 0 74 13 178
2017 Male gender 52 27 8 5 7 0 1 80 12 98
2017 Female gender 48 25 13 4 10 0 1 73 14 183
2014 Male gender 51 30 7 4 6 0 2 83 10 135
2014 Female gender 47 32 8 8 4 0 0 80 12 202

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 34 28 14 8 9 7 0 67 18 129
2020 Female gender 31 33 14 11 7 3 0 67 19 246
2019 Male gender 18 32 17 11 16 5 0 53 29 128
2019 Female gender 16 33 18 16 12 4 0 51 30 221
2018 Male gender 10 34 21 17 15 4 0 45 33 101
2018 Female gender 14 34 18 19 12 2 0 49 32 181
2017 Male gender 23 31 16 13 9 8 0 59 24 98
2017 Female gender 13 30 16 25 13 4 0 44 39 183
2014 Male gender 29 38 13 8 3 8 1 74 11 135
2014 Female gender 24 43 12 12 5 4 0 70 18 201

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 34 23 20 11 12 0 0 57 23 129
2020 Female gender 28 34 17 12 7 0 0 63 20 243
2019 Male gender 20 23 12 18 26 1 0 44 44 128
2019 Female gender 14 32 13 23 16 1 0 47 40 222
2018 Male gender 5 28 14 30 20 3 0 34 51 100
2018 Female gender 11 30 18 23 18 1 0 41 41 180
2017 Male gender 19 26 18 17 18 1 0 45 36 98
2017 Female gender 13 30 15 26 16 1 0 43 43 183
2014 Male gender 24 39 14 14 6 2 1 65 21 135
2014 Female gender 19 48 13 10 7 3 0 70 17 202

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 21 28 22 15 11 3 0 50 27 129
2020 Female gender 22 30 18 17 10 2 0 53 28 245
2019 Male gender 9 25 22 17 23 3 0 36 41 127
2019 Female gender 9 28 15 26 18 3 0 38 46 222
2018 Male gender 2 29 18 27 21 4 0 32 50 101
2018 Female gender 8 22 25 22 20 3 0 30 44 181
2017 Male gender 18 23 19 18 17 6 0 44 37 97
2017 Female gender 11 24 17 26 18 4 0 36 46 183
2014 Male gender 19 42 14 16 4 5 0 64 21 135
2014 Female gender 15 36 19 15 8 6 0 55 25 201

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 24 35 19 9 10 2 0 60 20 129
2020 Female gender 21 34 16 16 12 1 0 56 29 246
2019 Male gender 11 28 19 24 15 2 0 40 41 128
2019 Female gender 10 29 14 22 22 2 0 40 45 222
2018 Male gender 3 31 13 28 22 3 0 35 52 100
2018 Female gender 6 30 15 24 24 1 0 36 48 181
2017 Male gender 13 30 17 26 10 5 0 45 38 98
2017 Female gender 8 31 12 25 21 3 0 40 48 182
2014 Male gender 19 37 23 13 6 2 0 58 19 135
2014 Female gender 16 33 19 21 9 2 0 50 30 202
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 35 37 12 8 8 0 1 72 16 129
2020 Female gender 32 39 12 9 7 0 1 71 17 246
2019 Male gender 27 38 9 15 11 0 1 65 26 127
2019 Female gender 18 46 12 17 7 0 0 64 24 223
2018 Male gender 23 38 14 15 11 0 0 61 25 101
2018 Female gender 22 35 16 17 11 0 0 57 27 180
2017 Male gender 29 39 6 16 9 1 0 69 25 98
2017 Female gender 22 40 15 15 8 0 0 62 23 182
2014 Male gender 30 40 13 10 7 0 0 70 16 135
2014 Female gender 24 49 10 10 5 0 0 74 16 201

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 25 41 16 13 6 0 0 66 18 129
2020 Female gender 32 42 7 13 5 0 0 74 19 244
2019 Male gender 20 42 15 16 8 0 0 62 23 128
2019 Female gender 22 43 11 18 5 0 0 65 24 223
2018 Male gender 22 34 21 14 10 0 0 55 24 101
2018 Female gender 20 46 9 14 10 1 0 67 24 181
2017 Male gender 26 41 8 18 6 0 0 67 25 98
2017 Female gender 22 46 11 15 5 1 0 68 21 182

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 39 32 13 9 6 0 0 71 16 129
2020 Female gender 42 29 12 9 6 0 1 72 15 245
2019 Male gender 39 29 15 13 5 0 0 68 17 128
2019 Female gender 36 37 13 10 4 0 0 74 14 223
2018 Male gender 29 37 16 9 8 1 1 67 17 101
2018 Female gender 34 34 13 14 6 0 0 68 19 180
2017 Male gender 36 34 15 8 6 2 0 71 14 98
2017 Female gender 33 34 10 13 9 1 1 68 22 183
2014 Male gender 37 35 13 7 5 2 2 75 12 135
2014 Female gender 32 39 10 12 5 1 0 73 17 202

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 35 33 17 11 4 0 0 68 15 127
2020 Female gender 37 41 9 11 2 1 0 79 13 244
2019 Male gender 36 35 13 9 7 0 1 72 16 128
2019 Female gender 27 43 12 14 4 0 0 70 18 221
2018 Male gender 23 39 17 15 5 0 0 62 20 100
2018 Female gender 22 54 10 11 3 0 1 76 14 181
2017 Male gender 37 30 20 6 7 0 0 67 13 98
2017 Female gender 29 41 8 15 7 0 0 70 23 181
2014 Male gender 34 37 13 10 5 2 0 72 15 135
2014 Female gender 30 45 9 10 5 0 0 75 15 202

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 44 24 11 8 9 2 2 71 17 128
2020 Female gender 49 24 12 8 5 2 1 74 13 246

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 30 26 15 13 12 3 0 58 26 128
2020 Female gender 25 33 15 20 7 1 0 58 27 243
2019 Male gender 25 28 15 12 18 2 1 54 30 128
2019 Female gender 16 30 13 24 15 2 0 47 40 223
2018 Male gender 10 42 14 16 18 0 0 52 34 101
2018 Female gender 11 30 27 20 12 1 1 41 32 181
2017 Male gender 27 37 17 9 7 2 0 65 17 98
2017 Female gender 17 37 16 19 10 1 0 55 29 183
2014 Male gender 32 39 13 8 6 2 0 73 14 135
2014 Female gender 30 35 10 15 7 2 0 67 23 202

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 24 20 12 18 19 3 5 48 40 129
2020 Female gender 18 23 16 21 18 1 3 43 41 245
2019 Male gender 19 23 14 18 22 1 4 44 42 128
2019 Female gender 14 21 14 21 26 3 0 37 48 223
2018 Male gender 8 26 20 17 27 0 2 35 45 101
2018 Female gender 7 29 16 22 22 2 2 38 46 180
2017 Male gender 23 24 17 17 13 3 3 50 31 98
2017 Female gender 14 28 13 21 21 1 3 43 43 182
2014 Male gender 25 31 8 14 14 2 5 61 30 135
2014 Female gender 27 30 9 13 18 2 1 59 32 202

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 51 21 13 5 5 2 4 76 10 129
2020 Female gender 47 22 14 7 4 1 4 73 12 246
2019 Male gender 51 32 6 2 3 1 5 88 6 128
2019 Female gender 47 26 12 8 3 1 3 76 12 223

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 46 19 19 7 6 1 2 67 14 129
2020 Female gender 48 23 17 6 2 1 2 74 9 246
2019 Male gender 45 23 13 7 7 2 4 71 15 128
2019 Female gender 38 27 18 6 6 2 3 69 13 224

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 69 9 6 3 3 8 2 86 7 128
2020 Female gender 70 11 5 3 3 5 3 87 7 244
2019 Male gender 73 6 2 6 5 2 6 85 12 124
2019 Female gender 64 11 7 4 4 6 3 83 9 224

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 69 12 6 0 1 3 10 93 1 129
2020 Female gender 72 8 5 3 2 1 9 89 5 246
2019 Male gender 80 5 2 2 2 2 9 94 4 127
2019 Female gender 75 7 2 2 1 4 8 93 4 224

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 32 44 9 7 9 0 0 75 16 128
2020 Female gender 29 42 12 12 5 0 0 71 17 244
2019 Male gender 27 44 8 13 8 0 0 71 21 128
2019 Female gender 22 40 17 14 7 0 0 62 21 223
2018 Male gender 24 42 16 10 8 0 0 66 18 101
2018 Female gender 22 37 19 15 7 0 0 59 22 180
2017 Male gender 36 41 9 9 4 1 0 78 13 98
2017 Female gender 24 46 8 15 7 0 0 70 22 183
2014 Male gender 31 44 10 9 6 0 0 75 15 135
2014 Female gender 24 48 9 13 5 0 0 72 18 202

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 39 32 15 7 7 0 0 71 14 129
2020 Female gender 38 37 13 8 4 0 0 75 12 246
2019 Male gender 37 34 8 10 11 1 0 71 21 128
2019 Female gender 27 38 15 12 7 0 0 66 19 223
2018 Male gender 27 35 18 11 10 0 0 61 21 99
2018 Female gender 29 36 16 14 6 0 0 65 19 181
2017 Male gender 33 39 11 13 3 1 0 73 16 98
2017 Female gender 33 40 10 13 4 0 0 73 17 183
2014 Male gender 36 40 12 5 6 1 0 77 11 135
2014 Female gender 32 40 10 13 4 0 0 73 17 201

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 40 37 10 7 6 1 0 77 13 127
2020 Female gender 35 41 10 9 5 0 0 76 14 245
2019 Male gender 32 37 14 11 5 1 0 69 17 127
2019 Female gender 26 45 12 14 3 0 0 71 17 220
2018 Male gender 23 33 23 12 10 0 0 56 21 101
2018 Female gender 22 40 22 10 6 0 0 62 16 179
2017 Male gender 33 40 9 6 10 2 0 75 16 98
2017 Female gender 26 43 10 15 5 0 0 69 20 183
2014 Male gender 39 37 9 8 5 1 0 77 13 135
2014 Female gender 34 46 11 5 4 0 0 79 9 202

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 27 39 16 12 6 0 0 66 18 129
2020 Female gender 20 48 13 11 5 2 0 70 16 246
2019 Male gender 23 38 13 16 8 2 0 63 24 128
2019 Female gender 16 41 22 14 3 3 0 60 18 224
2018 Male gender 12 40 28 12 5 3 0 54 17 101
2018 Female gender 13 37 24 18 6 2 1 51 24 180
2017 Male gender 29 43 15 8 3 2 0 74 11 98
2017 Female gender 16 43 19 13 5 4 0 62 19 183

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 50 30 8 8 4 0 0 80 12 127
2020 Female gender 49 31 10 9 2 0 0 80 10 246
2019 Male gender 52 24 8 10 5 0 0 77 16 127
2019 Female gender 46 32 8 10 4 0 0 78 14 223
2018 Male gender 44 31 13 8 4 0 0 75 12 101
2018 Female gender 44 40 6 7 3 0 0 84 10 181
2017 Male gender 56 22 6 8 8 0 0 78 17 97
2017 Female gender 43 37 4 9 7 0 0 80 16 183
2014 Male gender 48 33 6 10 4 0 0 80 14 135
2014 Female gender 41 42 8 6 3 0 0 82 9 202

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 27 42 17 8 7 0 0 69 15 129
2020 Female gender 23 35 25 13 4 0 0 57 17 244
2019 Male gender 28 36 20 9 4 0 2 66 14 127
2019 Female gender 22 33 30 8 6 0 0 56 14 220
2018 Male gender 27 41 22 4 6 0 0 68 10 101
2018 Female gender 27 39 18 8 8 0 0 66 17 181
2017 Male gender 37 30 13 8 10 1 1 68 19 98
2017 Female gender 25 39 24 9 3 0 0 64 12 181
2014 Male gender 16 38 27 13 5 0 0 55 18 135
2014 Female gender 16 44 25 9 6 0 0 60 15 202

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 38 62 129
2020 Female gender 42 58 245

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 69 15 8 2 1 2 4 89 2 129
2020 Female gender 64 16 4 1 2 4 9 92 3 244

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Male gender 22 46 33 129
2020 Female gender 22 48 31 246
2019 Male gender 25 38 37 128
2019 Female gender 23 35 42 222
2018 Male gender 33 29 38 101
2018 Female gender 24 38 38 179
2017 Male gender 27 38 35 98
2017 Female gender 23 40 37 182
2014 Male gender 17 41 42 135
2014 Female gender 20 48 31 202

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Male gender 11 21 44 0 10 15 28
2020 Female gender 21 27 30 6 13 4 53
2019 Male gender 19 25 16 28 9 2 32
2019 Female gender 8 30 30 24 5 4 51
2018 Male gender 24 30 9 24 4 8 34
2018 Female gender 21 21 30 16 2 9 43
2017 Male gender 20 13 13 34 16 3 26
2017 Female gender 24 12 29 24 2 10 42
2014 Male gender 18 13 13 39 9999 17 23
2014 Female gender 12 32 17 22 9999 17 41
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 47 29 13 8 3 0 0 76 11 129
2020 Female gender 48 34 8 7 2 0 0 82 10 246
2019 Male gender 42 31 11 9 7 0 0 73 16 126
2019 Female gender 34 43 10 9 3 0 0 77 13 222
2018 Male gender 38 44 11 6 1 0 0 82 7 101
2018 Female gender 33 44 9 10 3 0 0 77 14 181
2017 Male gender 44 31 12 6 5 2 0 77 11 98
2017 Female gender 32 43 9 10 5 1 0 76 15 182
2014 Male gender 52 34 6 5 2 2 0 88 6 135
2014 Female gender 46 37 8 5 3 0 0 83 8 202

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 23 49 16 6 6 1 0 72 12 129
2020 Female gender 28 53 10 5 2 0 0 82 8 243
2019 Male gender 11 50 13 14 12 0 0 62 26 127
2019 Female gender 17 42 15 18 8 1 0 59 26 224
2018 Male gender 12 42 16 19 11 1 0 54 30 101
2018 Female gender 12 41 17 24 7 0 0 52 31 180
2017 Male gender 22 33 13 20 11 1 0 56 31 98
2017 Female gender 15 34 19 21 10 1 0 50 31 183
2014 Male gender 25 47 17 6 3 2 0 74 9 135
2014 Female gender 32 46 10 8 4 0 0 77 12 202

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 15 27 37 14 7 1 0 21 42 129
2020 Female gender 10 24 42 16 6 1 0 23 34 245
2019 Male gender 17 27 35 15 5 1 0 21 44 128
2019 Female gender 17 28 36 14 3 1 1 18 46 224
2018 Male gender 16 30 38 11 4 0 1 15 47 100
2018 Female gender 16 31 35 14 3 1 0 17 47 181
2017 Male gender 17 28 29 12 15 0 0 27 44 98
2017 Female gender 20 29 30 16 3 1 1 20 50 183
2014 Male gender 4 17 40 26 11 2 2 37 22 135
2014 Female gender 7 16 40 22 13 1 0 35 24 201

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 9 17 24 37 12 1 1 49 26 129
2020 Female gender 6 17 25 31 18 1 2 51 24 243
2019 Male gender 19 27 16 25 12 2 0 37 46 128
2019 Female gender 15 23 32 21 7 1 0 28 39 222
2018 Male gender 21 25 30 19 4 0 1 23 47 99
2018 Female gender 19 25 28 17 7 2 1 25 46 180
2017 Male gender 20 21 20 17 20 0 1 37 42 97
2017 Female gender 21 28 27 15 6 2 1 22 51 183
2014 Male gender 5 10 25 38 18 2 2 58 16 135
2014 Female gender 5 15 27 31 20 1 1 52 21 201

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 23 24 31 14 6 1 1 21 48 129
2020 Female gender 19 28 31 14 8 1 0 22 47 244
2019 Male gender 27 22 27 16 5 1 2 22 50 128
2019 Female gender 28 30 23 14 3 0 1 17 59 222
2018 Male gender 21 35 24 18 2 0 0 20 56 100
2018 Female gender 30 29 24 12 4 1 1 16 60 180
2017 Male gender 21 26 29 15 8 0 1 23 47 96
2017 Female gender 30 25 28 10 3 2 2 14 57 183
2014 Male gender 13 22 41 16 7 0 2 23 35 134
2014 Female gender 18 23 33 17 5 1 1 23 43 202

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 8 13 37 30 12 0 0 43 21 128
2020 Female gender 6 15 44 25 9 1 0 34 22 242
2019 Male gender 9 14 33 29 13 1 1 42 24 127
2019 Female gender 7 18 44 25 4 1 1 29 26 222
2018 Male gender 7 21 32 35 5 0 0 40 28 98
2018 Female gender 12 13 42 25 6 1 1 32 26 178
2017 Male gender 7 19 33 16 23 1 1 40 26 97
2017 Female gender 11 21 39 21 5 1 1 27 33 183
2014 Male gender 2 13 35 36 13 1 2 50 14 134
2014 Female gender 6 14 40 29 9 1 0 38 21 199

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 16 19 29 21 15 0 0 35 35 129
2020 Female gender 13 22 30 23 10 1 0 34 36 242
2019 Male gender 21 20 26 21 8 2 2 30 43 127
2019 Female gender 21 26 33 13 4 1 1 17 48 222
2018 Male gender 23 24 29 17 7 0 0 24 47 100
2018 Female gender 21 24 32 17 2 1 3 20 47 180
2017 Male gender 18 19 24 13 21 3 3 36 38 97
2017 Female gender 26 26 27 15 5 1 1 21 52 183
2014 Male gender 10 26 27 23 9 2 2 34 38 135
2014 Female gender 10 22 35 19 9 3 0 29 34 201

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 3 7 16 41 26 4 2 72 11 128
2020 Female gender 1 8 24 38 23 2 3 64 10 241
2019 Male gender 7 13 20 36 21 2 1 59 21 126
2019 Female gender 5 16 29 32 13 1 3 47 22 222
2018 Male gender 5 18 25 38 13 1 0 52 23 100
2018 Female gender 8 15 37 29 7 3 2 37 24 179
2017 Male gender 8 7 21 31 31 2 0 62 16 97
2017 Female gender 9 18 36 23 10 2 2 35 28 183
2014 Male gender 8 20 35 24 6 4 3 32 31 135
2014 Female gender 10 16 32 26 10 3 2 39 27 201

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 17 27 32 18 5 0 1 23 44 128
2020 Female gender 15 23 34 18 9 1 0 27 39 244
2019 Male gender 23 21 32 16 6 2 0 22 46 127
2019 Female gender 18 28 38 11 3 1 1 15 46 222
2018 Male gender 19 30 35 14 2 0 0 16 49 99
2018 Female gender 23 29 34 10 2 2 1 12 53 180
2017 Male gender 10 25 32 14 18 1 0 32 36 97
2017 Female gender 20 26 37 11 5 1 1 17 46 183
2014 Male gender 14 26 37 17 5 1 1 22 40 135
2014 Female gender 17 25 34 15 6 2 1 22 43 201

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 3 18 30 29 18 0 1 48 22 129
2020 Female gender 7 15 33 31 14 1 0 45 22 243
2019 Male gender 3 16 22 33 23 2 2 57 20 128
2019 Female gender 7 11 34 29 18 0 1 48 18 222

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 16 35 21 20 6 2 0 53 26 128
2020 Female gender 16 38 20 15 9 1 0 55 25 242
2019 Male gender 9 35 20 17 16 2 0 45 34 128
2019 Female gender 10 31 19 24 13 2 0 42 38 222

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 45 27 7 8 11 2 0 73 20 129
2020 Female gender 38 30 11 13 7 0 0 69 20 246
2019 Male gender 43 31 9 8 9 1 0 75 17 127
2019 Female gender 31 33 9 18 9 0 0 65 26 223
2018 Male gender 34 26 13 17 10 0 0 60 27 100
2018 Female gender 26 31 11 19 12 1 0 57 31 176
2017 Male gender 44 31 12 4 5 4 0 79 9 97
2017 Female gender 33 36 7 16 8 1 0 69 24 183
2014 Male gender 43 34 12 6 3 2 0 79 9 135
2014 Female gender 36 37 5 15 4 1 0 75 20 201

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 56 22 10 9 4 0 0 78 12 128
2020 Female gender 46 36 6 8 4 0 0 82 12 245
2019 Male gender 46 34 9 7 4 0 0 80 11 128
2019 Female gender 35 38 11 13 3 0 0 73 16 224
2018 Male gender 36 44 9 8 3 0 0 80 11 100
2018 Female gender 35 35 11 11 8 0 0 70 19 179
2017 Male gender 55 31 7 5 2 0 0 86 6 98
2017 Female gender 34 43 7 12 5 0 0 76 17 182
2014 Male gender 56 37 5 1 2 0 0 92 3 135
2014 Female gender 42 42 7 7 2 0 0 84 9 201

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 46 36 6 5 6 1 0 82 12 129
2020 Female gender 38 41 11 7 3 1 0 79 10 245
2019 Male gender 47 34 6 8 4 1 0 82 12 128
2019 Female gender 30 49 13 5 3 0 0 79 8 223
2018 Male gender 33 42 14 6 5 0 0 75 11 100
2018 Female gender 28 46 14 7 4 0 0 74 12 179

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 36 37 9 9 9 1 0 74 18 127
2020 Female gender 33 38 11 11 6 1 0 72 17 245
2019 Male gender 30 41 15 5 8 1 0 71 14 128
2019 Female gender 23 44 16 9 7 1 0 67 16 220
2018 Male gender 35 38 12 6 8 1 0 74 14 99
2018 Female gender 33 38 15 8 5 1 0 71 14 178
2017 Male gender 42 39 11 5 2 1 0 82 6 98
2017 Female gender 31 44 11 8 5 1 0 75 13 183
2014 Male gender 46 41 7 5 2 0 0 86 7 135
2014 Female gender 43 37 8 8 2 1 0 80 11 202

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 44 37 9 2 6 2 0 83 8 129
2020 Female gender 35 42 14 6 3 1 0 77 9 246
2019 Male gender 47 32 14 1 5 2 0 80 5 128
2019 Female gender 33 40 12 8 4 2 0 75 13 222
2018 Male gender 36 42 12 3 5 3 0 80 8 101
2018 Female gender 37 35 15 7 4 2 0 74 11 179
2017 Male gender 43 42 8 2 3 2 0 87 5 96
2017 Female gender 35 39 15 4 4 3 1 76 8 183
2014 Male gender 47 36 8 5 1 2 1 86 5 134
2014 Female gender 46 34 11 3 1 4 0 83 5 202

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 57 25 7 5 6 1 0 82 10 128
2020 Female gender 47 33 9 7 4 0 0 81 10 246
2019 Male gender 45 32 9 6 7 0 0 77 13 128
2019 Female gender 36 42 12 5 4 0 0 78 10 223
2018 Male gender 43 34 14 5 5 0 0 76 10 101
2018 Female gender 37 38 11 9 5 0 0 75 14 179
2017 Male gender 56 25 10 6 3 0 0 81 8 97
2017 Female gender 38 39 11 8 3 1 0 77 12 183
2014 Male gender 57 30 3 4 5 0 1 88 9 135
2014 Female gender 46 41 7 4 2 0 0 87 6 202

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 55 18 7 7 8 4 2 77 16 129
2020 Female gender 42 27 10 7 7 5 2 75 15 246

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 39 34 15 2 7 2 0 75 10 128
2020 Female gender 31 39 15 8 4 2 0 73 12 246

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 46 29 6 11 7 1 1 76 18 128
2020 Female gender 39 30 9 10 7 3 2 73 18 245

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 29 29 12 7 13 6 3 65 23 129
2020 Female gender 22 30 21 13 8 3 2 56 23 246
2019 Male gender 27 28 17 13 10 4 1 57 24 128
2019 Female gender 17 28 17 21 12 4 1 48 34 222
2018 Male gender 13 33 22 15 14 2 1 48 30 100
2018 Female gender 14 30 18 17 16 4 1 46 34 179
2017 Male gender 28 31 13 11 6 9 2 66 19 96
2017 Female gender 18 35 18 18 8 2 1 55 27 183
2014 Male gender 34 40 11 5 4 3 3 79 9 135
2014 Female gender 24 32 13 14 7 6 3 62 24 201

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 44 27 9 8 9 2 0 72 18 129
2020 Female gender 38 35 7 10 5 2 2 76 16 244
2019 Male gender 28 38 13 10 10 2 0 67 20 128
2019 Female gender 29 31 20 12 6 1 0 61 18 222
2018 Male gender 26 32 19 14 10 0 0 58 23 101
2018 Female gender 22 43 15 13 5 2 0 66 18 178
2017 Male gender 34 35 17 4 5 7 0 73 9 98
2017 Female gender 28 41 13 12 4 2 0 70 16 183
2014 Male gender 36 39 9 11 2 2 1 77 13 135
2014 Female gender 36 34 13 8 4 4 0 74 13 201

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 41 29 14 7 8 2 0 71 15 129
2020 Female gender 34 35 16 11 3 1 0 70 14 244
2019 Male gender 27 38 15 7 12 1 0 66 19 128
2019 Female gender 17 32 22 18 9 1 0 50 28 223
2018 Male gender 20 36 20 16 8 1 0 56 24 101
2018 Female gender 15 36 21 19 9 0 0 51 28 178

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 29 21 18 9 16 6 2 54 27 127
2020 Female gender 16 25 21 14 14 7 2 45 31 245
2019 Male gender 24 16 18 9 21 9 2 46 34 128
2019 Female gender 13 16 18 18 24 9 1 33 47 224
2018 Male gender 11 20 26 17 18 8 1 34 38 101
2018 Female gender 9 16 18 24 21 9 3 28 52 180
2017 Male gender 25 21 15 14 12 11 3 53 30 98
2017 Female gender 10 21 15 23 20 9 1 35 48 183
2014 Male gender 20 19 17 12 11 18 3 49 28 134
2014 Female gender 14 21 13 17 16 15 3 43 40 201

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 46 37 5 9 3 0 0 83 12 129
2020 Female gender 39 50 2 7 2 0 0 89 8 246

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 43 35 10 9 2 0 1 79 11 129
2020 Female gender 41 45 6 7 1 0 0 86 8 246
2019 Male gender 45 26 10 13 5 0 0 72 18 128
2019 Female gender 40 35 7 13 4 0 0 75 18 223
2017 Male gender 57 21 9 11 2 0 0 78 13 98
2017 Female gender 43 30 4 18 4 0 1 73 23 183
2014 Male gender 43 22 8 14 14 0 0 64 28 134
2014 Female gender 33 32 5 19 11 0 0 65 30 202

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 48 31 14 3 3 1 0 80 6 128
2020 Female gender 49 40 4 6 1 0 0 89 7 246
2019 Male gender 59 29 6 4 1 1 0 89 5 126
2019 Female gender 49 37 7 5 2 0 0 86 7 222
2017 Male gender 66 22 4 6 3 0 0 88 8 97
2017 Female gender 53 35 5 5 2 0 0 87 8 182
2014 Male gender 59 30 5 3 2 0 1 90 5 134
2014 Female gender 53 36 4 3 2 0 0 90 6 202

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 79 12 5 2 2 1 0 92 3 128
2020 Female gender 81 12 1 3 2 2 0 94 5 246
2017 Male gender 72 13 1 6 2 1 6 91 8 97
2017 Female gender 69 14 6 4 2 1 4 88 6 183
2014 Male gender 69 15 5 5 3 1 2 87 8 135
2014 Female gender 73 16 4 3 0 1 1 92 4 202

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 25 17 20 16 6 12 4 50 26 129
2020 Female gender 19 20 20 15 8 14 4 47 29 246
2019 Male gender 16 18 18 15 11 18 5 43 33 128
2019 Female gender 13 20 22 16 12 16 3 40 34 224

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 13 87 129
2020 Female gender 15 85 245
2019 Male gender 15 85 128
2019 Female gender 22 78 223
2018 Male gender 13 87 101
2018 Female gender 17 83 181

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 53 47 17
2020 Female gender 52 48 38
2019 Male gender 47 53 19
2019 Female gender 47 53 49
2018 Male gender 38 62 13
2018 Female gender 52 48 31

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 65 35 17
2020 Female gender 54 46 38
2019 Male gender 73 27 19
2019 Female gender 63 37 49

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 0 100 17
2020 Female gender 0 100 38
2019 Male gender 0 100 19
2019 Female gender 0 100 49
2018 Male gender 0 100 13
2018 Female gender 0 100 31

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 59 41 17
2020 Female gender 45 55 38
2019 Male gender 27 73 19
2019 Female gender 35 65 49
2018 Male gender 46 54 13
2018 Female gender 45 55 31

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 59 41 17
2020 Female gender 46 54 38
2019 Male gender 36 64 19
2019 Female gender 35 65 49
2018 Male gender 62 38 13
2018 Female gender 39 61 31

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 59 41 17
2020 Female gender 56 44 38
2019 Male gender 47 53 19
2019 Female gender 43 57 49
2018 Male gender 54 46 13
2018 Female gender 55 45 31

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 41 59 17
2020 Female gender 48 52 38
2019 Male gender 43 57 19
2019 Female gender 35 65 49
2018 Male gender 62 38 13
2018 Female gender 65 35 31

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 71 29 17
2020 Female gender 45 55 38
2019 Male gender 41 59 19
2019 Female gender 29 71 49
2018 Male gender 54 46 13
2018 Female gender 39 61 31

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 29 71 17
2020 Female gender 60 40 38
2019 Male gender 36 64 19
2019 Female gender 53 47 49
2018 Male gender 62 38 13
2018 Female gender 68 32 31

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 47 53 17
2020 Female gender 26 74 38
2019 Male gender 31 69 19
2019 Female gender 27 73 49

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 0 100 17
2020 Female gender 0 100 38

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 65 35 17
2020 Female gender 61 39 38
2019 Male gender 63 37 19
2019 Female gender 41 59 49
2018 Male gender 62 38 13
2018 Female gender 58 42 31

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 53 47 17
2020 Female gender 64 36 38
2019 Male gender 53 47 19
2019 Female gender 49 51 49
2018 Male gender 38 62 13
2018 Female gender 52 48 31

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 29 71 17
2020 Female gender 30 70 38

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 38 62 13
2018 Female gender 32 68 31

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 0 100 13
2018 Female gender 16 84 31

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 29 71 17
2020 Female gender 22 78 38
2019 Male gender 32 68 19
2019 Female gender 29 71 49

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 0 100 13
2018 Female gender 0 100 28

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 62 38 13
2018 Female gender 54 46 28

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 22 16 18 4 10 26 5 55 19 128
2020 Female gender 14 15 14 12 12 28 4 43 36 245
2019 Male gender 17 16 19 9 10 23 5 47 27 128
2019 Female gender 9 18 20 12 12 25 4 38 34 222
2018 Male gender 13 16 25 6 11 25 4 41 24 100
2018 Female gender 9 16 21 15 12 22 6 35 36 179
2017 Male gender 29 14 17 9 4 22 5 59 18 98
2017 Female gender 11 15 23 9 10 27 5 38 28 183
2014 Male gender 19 18 18 4 4 30 8 60 12 135
2014 Female gender 12 15 15 8 8 34 7 45 29 202

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 38 26 16 6 8 5 1 68 15 129
2020 Female gender 29 26 21 12 7 4 0 58 20 246
2019 Male gender 34 33 12 7 8 5 0 71 16 128
2019 Female gender 20 29 18 16 9 9 0 54 27 222
2018 Male gender 23 37 18 12 5 6 0 63 18 101
2018 Female gender 19 33 17 13 9 8 1 57 25 180
2017 Male gender 40 28 17 5 4 5 1 73 9 98
2017 Female gender 26 33 16 11 7 7 1 63 20 183
2014 Male gender 36 33 14 5 2 9 1 76 8 135
2014 Female gender 31 32 14 9 5 9 0 69 15 202

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 10 90 128
2020 Female gender 14 86 246
2019 Male gender 4 96 128
2019 Female gender 12 88 220
2018 Male gender 6 94 101
2018 Female gender 10 90 180

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 62 38 13
2020 Female gender 64 36 35

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 0 100 13
2020 Female gender 0 100 35

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 38 62 13
2020 Female gender 34 66 35

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 46 54 13
2020 Female gender 26 74 35

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 38 62 13
2020 Female gender 31 69 35

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 0 100 13
2020 Female gender 18 82 35

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 0 100 13
2020 Female gender 26 74 35

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 0 100 13
2020 Female gender 0 100 35

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 0 100 13
2020 Female gender 15 85 35

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 0 100 13
2020 Female gender 0 100 35

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 46 54 13
2020 Female gender 26 74 35

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 38 62 13
2020 Female gender 53 47 35

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 23 16 18 7 6 26 4 56 18 129
2020 Female gender 16 15 17 9 9 28 6 47 27 246
2019 Male gender 20 13 20 2 5 31 8 55 12 128
2019 Female gender 11 19 25 5 6 30 4 46 17 222
2018 Male gender 19 22 20 2 5 29 4 61 10 101
2018 Female gender 11 20 23 7 6 28 5 46 18 179
2017 Male gender 29 13 17 3 2 30 6 67 7 98
2017 Female gender 13 14 24 4 5 36 5 45 15 183
2014 Male gender 24 12 20 2 0 36 6 61 4 135
2014 Female gender 16 15 15 2 3 42 6 60 10 201

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 39 29 18 4 6 4 1 71 10 129
2020 Female gender 33 29 20 6 7 5 0 65 14 243
2019 Male gender 44 22 16 3 5 9 0 73 9 128
2019 Female gender 25 28 22 8 5 11 0 60 15 223
2018 Male gender 27 37 25 0 4 8 0 69 4 101
2018 Female gender 25 33 19 10 5 10 0 64 16 177
2017 Male gender 42 30 16 1 2 6 3 80 3 98
2017 Female gender 28 33 18 4 4 11 1 70 9 183
2014 Male gender 41 28 15 1 0 15 1 82 1 135
2014 Female gender 32 33 15 2 2 16 0 77 5 201

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 8 92 129
2020 Female gender 6 94 241

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 7 93 129
2020 Female gender 13 87 244
2019 Male gender 14 86 128
2019 Female gender 16 84 223
2017 Male gender 18 82 98
2017 Female gender 21 79 183
2014 Male gender 11 89 135
2014 Female gender 17 83 201

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 89 11 18
2019 Female gender 91 9 35
2017 Male gender 80 20 20
2017 Female gender 85 15 39
2014 Male gender 86 14 14
2014 Female gender 91 9 34

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 Male gender 51 30 6 6 6 0 0 81 13 16
2019 Female gender 52 19 10 10 10 0 0 71 19 31
2017 Male gender 75 19 0 6 0 0 0 94 6 16
2017 Female gender 42 30 6 12 6 0 3 75 19 33
2014 Male gender 58 33 0 8 0 0 0 92 8 12
2014 Female gender 45 32 10 10 3 0 0 77 13 31

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 53 23 6 9 2 5 2 82 11 128
2020 Female gender 54 25 5 7 3 4 2 83 11 245
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 44 27 12 9 6 2 1 73 15 128
2020 Female gender 39 33 14 8 3 2 0 73 12 245

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 55 31 3 7 4 0 0 86 11 129
2020 Female gender 62 31 3 3 1 0 0 93 4 246

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 58 27 7 5 2 1 0 85 8 128
2020 Female gender 63 29 3 3 2 0 0 93 5 245

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 58 22 11 6 2 2 0 81 8 126
2020 Female gender 51 35 7 5 0 1 1 87 5 245

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 58 20 11 5 3 2 1 81 8 129
2020 Female gender 63 25 4 2 1 1 4 93 3 246

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 62 10 5 3 1 18 2 89 5 129
2020 Female gender 67 16 2 1 0 13 1 96 2 246

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 60 28 5 4 1 2 0 90 5 128
2020 Female gender 68 23 5 1 1 1 0 93 2 246

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 56 22 7 7 7 1 0 79 14 127
2020 Female gender 52 24 10 7 5 1 0 77 13 245

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 64 21 8 3 3 1 0 85 6 129
2020 Female gender 73 19 5 2 1 0 1 93 2 246

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 100 0 25
2020 Female gender 97 3 32

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 24 20 24 24 8 0 0 44 32 25
2020 Female gender 36 45 13 7 0 0 0 80 7 31

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 46 33 10 5 4 1 1 81 9 129
2020 Female gender 44 40 8 4 2 1 0 85 7 246
2019 Male gender 31 41 18 3 6 2 0 72 9 128
2019 Female gender 28 46 14 7 4 2 0 76 11 222
2018 Male gender 24 41 19 7 6 3 0 67 13 101
2018 Female gender 23 45 18 8 6 1 0 68 13 180
2017 Male gender 24 45 18 6 3 5 0 73 9 97
2017 Female gender 23 49 15 7 5 2 0 73 12 183

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 41 25 9 10 13 0 2 67 24 128
2020 Female gender 40 28 10 11 10 2 1 69 21 246

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 50 20 15 6 6 2 1 72 13 128
2020 Female gender 48 28 13 3 4 2 1 79 8 242

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 34 31 14 9 10 1 1 66 20 129
2020 Female gender 34 34 15 9 6 1 0 69 16 246
2019 Male gender 20 40 15 17 7 1 0 61 24 128
2019 Female gender 15 35 21 18 11 0 0 50 29 223
2018 Male gender 11 37 21 16 14 2 0 49 30 101
2018 Female gender 13 34 25 16 12 1 0 47 28 181
2017 Male gender 24 34 20 11 9 2 0 59 21 98
2017 Female gender 10 32 23 24 10 2 0 42 35 182

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 24 36 24 12 4 0 0 60 16 25
2020 Female gender 34 45 12 6 3 0 0 79 9 33
2019 Male gender 32 36 8 20 4 0 0 68 24 25
2019 Female gender 22 63 6 6 3 0 0 84 9 32

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 42 25 10 12 10 0 0 67 22 129
2020 Female gender 39 20 19 10 11 0 2 60 21 244

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 45 27 16 7 3 2 0 73 11 127
2020 Female gender 45 28 16 5 4 0 1 74 10 246
2019 Male gender 38 33 12 9 8 0 0 71 17 128
2019 Female gender 29 34 16 10 8 1 2 66 18 224
2018 Male gender 32 31 20 11 6 0 0 63 17 99
2018 Female gender 24 34 22 9 11 0 1 58 20 181
2017 Male gender 49 24 13 8 6 0 0 73 14 97
2017 Female gender 27 25 22 12 12 1 1 54 24 182

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 15 28 33 12 12 0 0 43 24 128
2020 Female gender 13 21 32 20 14 0 0 34 34 246
2019 Male gender 15 30 30 17 8 0 1 45 25 128
2019 Female gender 13 27 26 20 13 0 1 40 34 222
2018 Male gender 13 26 39 16 5 0 0 40 21 100
2018 Female gender 13 27 29 20 11 0 0 40 31 179
2017 Male gender 14 37 21 12 16 0 0 51 28 98
2017 Female gender 7 31 29 17 14 1 1 39 32 183

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 23 37 22 9 8 1 0 61 17 129
2020 Female gender 20 32 28 15 5 0 0 52 20 244
2019 Male gender 24 32 26 10 6 0 1 57 17 127
2019 Female gender 20 35 20 16 7 0 1 56 24 223
2018 Male gender 17 34 27 12 10 0 0 51 22 101
2018 Female gender 14 36 27 13 9 0 1 51 22 181
2017 Male gender 27 26 22 10 14 1 0 54 24 98
2017 Female gender 13 40 25 13 9 1 1 53 22 182

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 21 28 22 14 13 1 1 50 28 129
2020 Female gender 18 26 26 15 14 1 0 45 29 245
2019 Male gender 16 26 31 17 10 0 0 42 27 124
2019 Female gender 11 22 26 20 18 0 2 34 39 222
2018 Male gender 13 25 28 18 17 0 0 37 35 101
2018 Female gender 14 28 22 22 15 0 0 42 36 181
2017 Male gender 24 19 26 12 18 1 0 44 30 97
2017 Female gender 9 24 23 22 20 1 1 34 43 183

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 38 32 14 7 9 0 1 70 16 127
2020 Female gender 32 30 16 14 6 0 2 63 21 242
2019 Male gender 38 34 20 5 4 0 1 72 9 128
2019 Female gender 36 29 21 7 4 1 3 67 12 222
2018 Male gender 38 34 20 4 3 0 1 72 7 100
2018 Female gender 36 30 20 9 4 0 1 66 13 181
2017 Male gender 43 28 12 6 9 1 0 72 16 98
2017 Female gender 28 35 21 7 5 2 3 65 13 181

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 22 37 17 12 11 0 1 59 23 129
2020 Female gender 22 30 20 13 13 0 1 53 26 244
2019 Male gender 28 35 20 9 6 0 1 64 16 128
2019 Female gender 23 32 24 11 8 0 2 56 19 222
2018 Male gender 26 36 22 7 9 0 0 62 16 100
2018 Female gender 25 27 25 14 9 0 0 52 23 181
2017 Male gender 29 36 13 10 11 1 0 66 21 98
2017 Female gender 20 30 25 16 8 0 1 50 24 182

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 33 24 16 9 12 0 5 60 23 129
2020 Female gender 32 25 14 11 14 0 4 59 26 244

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 24 33 22 10 10 0 1 58 20 129
2020 Female gender 29 34 20 11 4 0 1 64 15 245
2019 Male gender 20 37 17 15 11 1 0 57 26 128
2019 Female gender 20 32 25 13 9 0 1 53 22 223
2018 Male gender 10 40 22 17 12 0 0 50 29 101
2018 Female gender 15 30 28 18 7 1 2 46 25 177
2017 Male gender 22 37 20 13 7 0 0 60 20 98
2017 Female gender 16 30 25 20 8 1 1 46 28 183

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 17 34 24 13 11 0 1 51 24 128
2020 Female gender 22 30 26 13 9 0 0 52 22 244
2019 Male gender 15 24 26 24 11 0 0 39 35 128
2019 Female gender 14 26 28 17 13 1 1 41 31 220
2018 Male gender 5 33 33 14 16 0 0 38 30 101
2018 Female gender 8 30 29 18 13 1 1 39 31 178
2017 Male gender 19 22 26 14 17 2 0 42 32 98
2017 Female gender 9 27 23 25 15 1 1 37 40 183

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 20 33 26 9 11 1 1 53 21 129
2020 Female gender 32 27 23 10 9 0 0 59 18 244
2019 Male gender 19 34 19 17 12 0 0 52 29 128
2019 Female gender 18 26 21 18 15 1 1 44 34 222
2018 Male gender 10 31 28 14 18 0 0 41 32 101
2018 Female gender 15 25 29 17 15 0 0 40 31 178
2017 Male gender 13 36 18 13 19 1 0 50 33 97
2017 Female gender 14 24 22 22 15 1 1 39 38 183

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 40 26 10 10 12 0 2 68 22 129
2020 Female gender 44 22 16 12 6 0 0 66 18 244
2019 Male gender 41 24 13 6 16 0 0 65 22 127
2019 Female gender 31 25 22 13 7 1 0 57 20 223

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 27 26 22 13 10 0 1 54 24 128
2020 Female gender 23 32 25 12 7 0 0 56 18 245

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 23 23 28 16 9 0 2 46 25 128
2020 Female gender 25 32 25 11 6 0 0 57 18 245
2019 Male gender 27 34 25 7 7 0 0 61 14 127
2019 Female gender 28 28 23 13 7 1 1 56 20 220
2018 Male gender 24 33 22 13 7 1 0 57 20 100
2018 Female gender 21 30 28 12 7 1 1 53 19 178
2017 Male gender 27 28 24 8 11 1 0 56 19 98
2017 Female gender 24 31 21 15 5 1 2 57 21 182

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 48 28 13 7 3 0 1 77 10 128
2020 Female gender 49 34 11 3 2 0 1 84 5 245
2019 Male gender 58 21 10 6 4 0 0 80 10 126
2019 Female gender 50 25 13 5 5 0 2 77 9 222
2018 Male gender 63 25 7 2 2 0 1 89 4 101
2018 Female gender 51 20 16 6 5 0 3 73 11 176
2017 Male gender 67 19 6 5 3 0 1 87 7 98
2017 Female gender 53 25 14 3 4 0 1 78 7 181

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 39 29 17 12 3 0 0 68 15 129
2020 Female gender 30 41 17 8 3 0 0 71 12 242

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 69 16 6 2 1 1 6 92 3 129
2020 Female gender 73 14 4 2 1 1 4 92 4 245
2019 Male gender 78 12 2 1 2 1 4 94 3 128
2019 Female gender 69 16 4 2 0 0 8 93 2 223
2018 Male gender 79 9 6 2 2 0 2 90 4 101
2018 Female gender 68 14 8 3 1 0 5 86 5 177

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 76 6 6 3 6 1 2 85 10 129
2020 Female gender 70 14 4 3 5 1 3 87 8 244
2019 Male gender 71 13 5 4 6 0 1 84 10 128
2019 Female gender 56 20 8 5 6 2 2 79 12 223
2018 Male gender 67 16 4 4 7 2 0 85 11 101
2018 Female gender 57 19 10 3 8 1 2 78 12 178
2017 Male gender 75 13 5 0 6 2 0 90 6 98
2017 Female gender 71 14 6 4 4 0 1 86 8 182

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 58 21 11 4 4 0 2 81 8 129
2020 Female gender 56 29 9 4 1 0 1 86 5 246
2019 Male gender 43 35 14 5 2 0 1 79 7 127
2019 Female gender 42 35 14 4 3 0 1 78 7 222
2018 Male gender 41 34 14 3 7 0 1 76 10 100
2018 Female gender 41 38 10 6 4 0 1 79 10 181
2017 Male gender 56 29 8 5 2 0 0 85 7 96
2017 Female gender 49 36 7 5 3 0 1 86 8 183

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 62 17 6 4 9 0 2 80 14 128
2020 Female gender 61 20 7 7 4 0 1 82 11 246
2019 Male gender 52 20 11 7 9 0 1 72 17 126
2019 Female gender 48 19 17 9 6 0 1 68 15 222
2018 Male gender 38 24 14 7 15 0 2 63 23 100
2018 Female gender 39 28 13 12 8 1 0 67 20 181
2017 Male gender 51 23 10 7 8 0 0 74 16 98
2017 Female gender 47 24 9 10 8 0 1 72 19 182

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 57 7 9 1 2 1 24 84 4 129
2020 Female gender 55 14 4 0 1 0 26 93 1 245
2019 Male gender 49 16 5 2 2 0 28 89 4 127
2019 Female gender 48 13 5 1 1 0 32 90 3 222
2018 Male gender 53 12 6 1 2 0 25 88 4 98
2018 Female gender 47 13 3 3 1 0 34 90 5 180
2017 Male gender 56 15 5 1 3 1 19 90 5 97
2017 Female gender 52 13 5 3 1 0 26 88 4 183

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 61 26 6 2 2 0 4 90 4 129
2020 Female gender 66 20 6 2 2 0 5 90 3 246
2019 Male gender 56 20 12 5 2 0 4 80 7 128
2019 Female gender 57 25 8 2 1 1 6 88 3 221
2018 Male gender 50 26 10 7 5 0 2 77 12 100
2018 Female gender 54 24 8 6 1 1 6 84 7 180
2017 Male gender 60 27 7 4 1 0 2 88 5 97
2017 Female gender 59 25 8 3 2 0 3 87 5 180

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 67 14 9 4 6 0 0 81 10 129
2020 Female gender 65 24 4 2 4 0 1 90 6 246
2019 Male gender 65 21 2 2 6 0 3 89 9 128
2019 Female gender 64 15 8 5 5 1 2 82 10 221
2018 Male gender 65 19 6 3 5 1 1 86 8 100
2018 Female gender 60 19 4 6 7 1 3 82 14 181
2017 Male gender 65 20 5 6 5 0 0 85 10 98
2017 Female gender 57 22 12 3 4 1 1 80 7 182

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 51 25 13 8 2 1 2 77 10 128
2020 Female gender 42 26 17 10 4 0 0 69 14 244
2019 Male gender 48 31 13 4 1 2 2 82 5 128
2019 Female gender 50 27 13 5 2 0 2 79 8 223
2018 Male gender 49 28 16 1 5 1 0 78 6 100
2018 Female gender 42 32 20 4 1 1 1 75 5 180
2017 Male gender 58 25 11 1 3 0 2 85 4 97
2017 Female gender 55 29 9 6 1 0 1 84 7 181

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 30 35 24 8 2 0 1 65 11 129
2020 Female gender 26 40 22 8 2 0 0 67 10 246

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 14 31 34 13 8 0 0 45 21 129
2020 Female gender 11 29 41 14 5 0 0 40 19 244
2019 Male gender 14 33 36 9 8 0 0 47 17 128
2019 Female gender 10 30 39 17 5 0 0 39 22 223
2018 Male gender 10 39 32 12 7 0 1 49 19 101
2018 Female gender 8 37 34 15 7 0 0 45 22 179
2017 Male gender 18 34 30 11 7 0 0 52 19 97
2017 Female gender 5 26 47 16 5 1 0 31 22 182

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 9 25 37 19 9 0 0 28 34 129
2020 Female gender 14 26 41 15 5 0 0 20 39 245
2019 Male gender 14 13 43 21 9 1 0 30 27 127
2019 Female gender 13 25 45 15 3 0 0 18 37 222
2018 Male gender 10 18 41 24 6 1 0 30 28 101
2018 Female gender 11 28 39 20 3 0 0 22 39 174
2017 Male gender 9 16 40 27 8 0 0 35 25 98
2017 Female gender 7 33 38 19 3 0 0 22 40 183
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 8 58 32 2 88 12 129
2020 Female gender 17 50 32 2 75 25 246

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 62 38 10
2020 Female gender 55 45 41

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 73 10 2 0 1 3 11 96 2 129
2020 Female gender 66 13 3 1 2 2 13 93 4 245
2019 Male gender 71 11 5 2 2 2 7 90 4 127
2019 Female gender 57 15 9 3 2 2 12 84 6 221
2018 Male gender 71 11 4 2 1 1 10 92 3 101
2018 Female gender 55 10 7 5 4 5 14 80 12 178

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 21 21 10 10 38 0 0 41 49 10
2020 Female gender 20 28 10 25 12 0 5 50 39 41

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 21 21 10 10 21 0 18 50 38 10
2020 Female gender 12 12 12 10 22 2 29 35 47 41
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