2020 Public Service Employee Survey Results by Theme for Office of the Secretary to the Governor General by Question 120. Are you a member of a visible minority group?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 31 41 12 12 5 0 0 72 16 18
2020 Non-visible minority 30 45 8 11 5 0 0 76 16 100
2019 Visible minority 56 41 3 0 0 0 0 97 0 17
2019 Non-visible minority 44 37 5 7 3 3 0 84 11 107
2018 Visible minority 37 27 26 0 0 0 10 71 0 13
2018 Non-visible minority 40 39 6 5 10 0 0 79 15 94
2017 Visible minority 55 26 13 5 0 0 0 82 5 14
2017 Non-visible minority 54 29 9 7 2 0 0 83 9 98
2014 Visible minority 14 28 37 0 21 0 0 42 21 12
2014 Non-visible minority 49 32 12 5 2 0 0 81 7 104

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 38 47 5 5 5 0 0 85 10 18
2020 Non-visible minority 29 38 15 9 9 0 0 67 18 100
2019 Visible minority 56 29 0 12 3 0 0 85 15 17
2019 Non-visible minority 43 35 8 5 9 0 0 77 14 106
2018 Visible minority 15 51 25 0 0 0 10 73 0 14
2018 Non-visible minority 30 35 14 8 12 0 0 65 20 94
2017 Visible minority 52 18 13 17 0 0 0 70 17 14
2017 Non-visible minority 43 36 9 4 8 0 0 79 12 98

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 54 30 12 0 5 0 0 84 5 18
2020 Non-visible minority 46 37 12 2 4 0 0 82 6 100
2019 Visible minority 83 14 3 0 0 0 0 97 0 17
2019 Non-visible minority 59 31 4 3 3 0 0 90 6 105
2018 Visible minority 70 20 10 0 0 0 0 90 0 14
2018 Non-visible minority 51 36 5 3 5 0 0 88 7 93
2017 Visible minority 70 18 7 5 0 0 0 88 5 14
2017 Non-visible minority 60 29 9 1 1 0 0 89 2 98
2014 Visible minority 50 28 7 7 7 0 0 78 15 12
2014 Non-visible minority 68 23 6 2 0 0 0 92 2 103

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 56 23 12 5 5 0 0 79 10 18
2020 Non-visible minority 39 43 9 5 3 0 0 82 8 100
2019 Visible minority 59 34 7 0 0 0 0 93 0 17
2019 Non-visible minority 53 29 8 3 6 0 0 82 10 104
2018 Visible minority 45 36 10 10 0 0 0 81 10 14
2018 Non-visible minority 36 43 6 5 10 0 0 80 15 94
2017 Visible minority 49 40 11 0 0 0 0 89 0 14
2017 Non-visible minority 56 32 7 6 0 0 0 88 6 98
2014 Visible minority 47 22 10 7 14 0 0 68 21 12
2014 Non-visible minority 53 35 7 3 1 0 0 89 4 104

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 22 43 14 16 5 0 0 65 21 18
2020 Non-visible minority 25 28 17 18 10 2 0 54 29 100
2019 Visible minority 52 34 7 7 0 0 0 86 7 17
2019 Non-visible minority 43 24 11 13 9 0 0 67 23 107
2018 Visible minority 20 50 15 15 0 0 0 70 15 14
2018 Non-visible minority 34 23 22 8 12 0 1 57 21 94
2017 Visible minority 58 24 7 0 5 6 0 87 5 14
2017 Non-visible minority 55 25 11 8 1 0 0 81 9 98
2014 Visible minority 28 26 14 0 21 10 0 60 24 12
2014 Non-visible minority 42 34 16 5 4 0 0 76 9 104

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 47 18 20 5 10 0 0 65 15 18
2020 Non-visible minority 23 33 16 16 11 0 1 56 27 100
2019 Visible minority 52 34 10 3 0 0 0 86 3 17
2019 Non-visible minority 40 25 16 14 5 0 0 65 19 106
2018 Visible minority 35 40 25 0 0 0 0 75 0 14
2018 Non-visible minority 27 28 23 9 12 1 0 56 22 94
2017 Visible minority 58 24 7 6 5 0 0 82 11 14
2017 Non-visible minority 50 31 10 6 2 0 0 82 8 97
2014 Visible minority 18 40 21 0 21 0 0 58 21 12
2014 Non-visible minority 42 35 15 5 2 0 0 78 7 104

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 40 15 10 0 28 7 0 59 30 18
2020 Non-visible minority 32 30 10 15 7 4 2 67 23 100
2019 Visible minority 41 10 39 10 0 0 0 51 10 17
2019 Non-visible minority 37 34 14 10 4 1 0 71 14 107
2018 Visible minority 40 16 5 19 10 10 0 62 32 14
2018 Non-visible minority 34 26 17 6 14 2 2 62 20 94
2017 Visible minority 23 24 17 7 15 15 0 55 26 14
2017 Non-visible minority 44 28 8 9 3 5 2 78 13 98
2014 Visible minority 28 33 0 0 21 17 0 74 26 12
2014 Non-visible minority 48 24 10 10 2 3 4 77 13 104
Top of page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 42 29 25 0 5 0 0 70 5 18
2020 Non-visible minority 55 23 14 3 3 0 2 79 6 100
2019 Visible minority 29 25 34 12 0 0 0 54 12 17
2019 Non-visible minority 56 24 11 5 2 1 1 81 8 107

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 48 25 15 0 5 0 7 78 5 18
2020 Non-visible minority 37 34 12 9 5 1 2 73 15 100
2019 Visible minority 59 14 15 12 0 0 0 73 12 17
2019 Non-visible minority 46 36 7 6 4 0 0 82 10 106
2018 Visible minority 43 27 10 20 0 0 0 69 20 13
2018 Non-visible minority 49 25 10 4 11 0 1 75 16 93
2017 Visible minority 52 12 18 13 5 0 0 65 18 14
2017 Non-visible minority 47 34 8 6 6 0 0 80 12 98
2014 Visible minority 18 25 37 7 14 0 0 42 21 12
2014 Non-visible minority 44 32 6 12 6 1 0 76 17 104

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 53 38 4 0 5 0 0 91 5 18
2020 Non-visible minority 44 29 11 9 6 0 2 74 15 100
2019 Visible minority 59 25 15 0 0 0 0 85 0 17
2019 Non-visible minority 52 32 6 5 6 0 0 83 11 107
2018 Visible minority 45 16 10 10 10 10 0 68 21 14
2018 Non-visible minority 52 19 13 5 10 0 1 72 15 93
2017 Visible minority 65 6 12 6 12 0 0 70 18 14
2017 Non-visible minority 51 26 10 7 7 0 0 77 14 98
2014 Visible minority 18 25 44 7 7 0 0 42 14 12
2014 Non-visible minority 49 28 9 8 5 0 0 77 14 103

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 37 42 16 5 0 0 0 79 5 18
2020 Non-visible minority 21 24 14 27 11 2 0 47 39 100
2019 Visible minority 61 25 7 3 3 0 0 86 7 17
2019 Non-visible minority 26 20 13 23 14 2 1 47 39 106
2018 Visible minority 25 31 25 0 0 20 0 69 0 14
2018 Non-visible minority 20 26 16 20 15 2 0 48 36 93
2017 Visible minority 20 38 14 11 11 6 0 62 24 14
2017 Non-visible minority 28 41 17 5 7 1 1 71 12 98
2014 Visible minority 18 26 18 7 21 10 0 48 32 12
2014 Non-visible minority 26 40 15 13 6 0 0 66 18 104

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 34 36 25 5 0 0 0 70 5 18
2020 Non-visible minority 19 21 15 26 16 2 0 41 43 100
2019 Visible minority 52 27 7 3 7 3 0 82 11 17
2019 Non-visible minority 26 16 14 22 19 2 1 44 42 106
2018 Visible minority 25 36 15 10 0 15 0 71 11 14
2018 Non-visible minority 13 30 20 16 21 0 0 43 37 94
2017 Visible minority 21 40 8 19 6 6 0 65 27 13
2017 Non-visible minority 27 42 13 11 6 2 1 70 17 98
2014 Visible minority 25 7 37 0 21 10 0 35 24 12
2014 Non-visible minority 27 35 19 12 6 1 0 63 18 104

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 22 41 15 5 5 12 0 71 11 18
2020 Non-visible minority 10 21 15 28 24 2 0 31 53 100
2019 Visible minority 52 12 19 0 14 3 0 66 14 17
2019 Non-visible minority 18 16 14 21 28 2 1 35 51 107
2018 Visible minority 5 31 25 25 0 15 0 42 29 14
2018 Non-visible minority 10 21 17 20 30 2 0 32 51 94
2017 Visible minority 11 26 20 17 5 21 0 46 28 14
2017 Non-visible minority 18 35 20 10 8 9 1 59 20 98
2014 Visible minority 14 19 7 18 14 28 0 46 44 12
2014 Non-visible minority 21 37 24 12 7 0 0 57 19 104

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 38 30 16 9 0 7 0 73 10 18
2020 Non-visible minority 11 28 12 27 20 1 0 40 48 100
2019 Visible minority 22 22 15 34 3 3 0 46 39 17
2019 Non-visible minority 20 12 21 20 23 2 1 33 45 107
2018 Visible minority 16 56 22 6 0 0 0 72 6 13
2018 Non-visible minority 8 15 18 27 30 2 0 24 58 94
2017 Visible minority 25 39 12 12 5 6 0 69 18 14
2017 Non-visible minority 18 37 18 15 8 3 2 58 23 98
2014 Visible minority 18 40 21 0 21 0 0 57 21 12
2014 Non-visible minority 17 37 26 13 7 0 0 53 21 104
Top of page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 38 40 16 0 5 0 0 79 5 18
2020 Non-visible minority 25 48 12 7 8 0 0 73 15 100
2019 Visible minority 52 14 19 12 3 0 0 66 15 17
2019 Non-visible minority 39 39 7 13 3 0 0 77 16 107
2018 Visible minority 15 45 25 10 6 0 0 60 15 14
2018 Non-visible minority 24 38 17 11 11 0 0 62 21 94
2017 Visible minority 40 36 19 0 5 0 0 76 5 14
2017 Non-visible minority 46 33 8 10 2 1 0 80 12 98
2014 Visible minority 19 8 31 27 15 0 0 26 42 11
2014 Non-visible minority 38 26 17 15 4 0 0 64 19 104

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 35 29 27 0 10 0 0 63 10 18
2020 Non-visible minority 24 36 16 18 6 0 0 60 24 100
2019 Visible minority 42 33 25 0 0 0 0 75 0 16
2019 Non-visible minority 38 37 10 9 7 0 0 75 16 107
2018 Visible minority 16 35 21 21 0 0 6 55 23 13
2018 Non-visible minority 34 34 18 3 11 0 0 68 14 94
2017 Visible minority 43 24 21 0 12 0 0 67 12 13
2017 Non-visible minority 41 36 11 9 2 0 0 77 12 98

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 43 23 18 11 5 0 0 66 15 18
2020 Non-visible minority 44 25 12 7 10 2 1 71 17 100
2019 Visible minority 52 29 7 12 0 0 0 81 12 17
2019 Non-visible minority 45 35 13 3 3 0 0 80 7 107
2018 Visible minority 30 35 10 15 10 0 0 66 25 14
2018 Non-visible minority 40 31 11 12 5 0 1 72 17 93
2017 Visible minority 51 13 18 5 7 0 6 69 13 14
2017 Non-visible minority 43 28 17 8 3 1 0 72 11 98
2014 Visible minority 25 43 26 0 7 0 0 67 7 12
2014 Non-visible minority 40 32 12 11 5 0 1 72 15 104

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 34 43 5 19 0 0 0 76 19 18
2020 Non-visible minority 35 36 12 8 7 0 2 73 15 99
2019 Visible minority 57 22 14 3 0 0 3 82 4 17
2019 Non-visible minority 42 32 13 8 2 2 0 76 10 106
2018 Visible minority 16 43 20 10 0 0 10 66 11 13
2018 Non-visible minority 26 39 17 11 6 0 1 65 17 94
2017 Visible minority 41 11 31 11 6 0 0 51 17 14
2017 Non-visible minority 39 31 13 10 3 0 3 73 13 98
2014 Visible minority 18 14 26 35 7 0 0 32 42 12
2014 Non-visible minority 35 44 10 6 2 1 3 82 8 104

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 43 25 20 0 5 0 7 73 5 18
2020 Non-visible minority 43 25 15 6 7 1 3 71 13 100

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 20 31 27 16 5 0 0 52 21 18
2020 Non-visible minority 18 31 24 14 11 3 0 50 26 99
2019 Visible minority 49 17 10 0 0 12 12 87 0 17
2019 Non-visible minority 27 26 23 15 2 5 1 57 19 106
2018 Visible minority 10 32 25 5 19 10 0 46 27 14
2018 Non-visible minority 12 33 26 18 8 3 0 46 27 94
2017 Visible minority 31 12 13 11 18 15 0 51 35 14
2017 Non-visible minority 30 35 17 7 6 3 1 68 14 97
2014 Visible minority 18 14 19 25 14 10 0 36 43 12
2014 Non-visible minority 30 34 14 12 5 3 2 68 18 104

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 15 20 36 7 15 0 7 38 23 18
2020 Non-visible minority 8 27 11 22 23 1 8 38 50 100
2019 Visible minority 25 15 37 7 0 3 12 48 8 17
2019 Non-visible minority 17 27 17 17 18 1 2 46 36 107
2018 Visible minority 0 25 15 5 44 0 11 28 55 14
2018 Non-visible minority 13 18 16 20 28 2 3 33 50 94
2017 Visible minority 17 12 20 15 30 6 0 30 48 14
2017 Non-visible minority 11 14 16 26 20 1 13 29 53 98
2014 Visible minority 0 7 19 17 39 17 0 9 68 12
2014 Non-visible minority 12 16 18 24 23 3 5 30 51 104

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 34 34 26 0 0 7 0 72 0 18
2020 Non-visible minority 46 23 13 6 5 1 6 74 12 100
2019 Visible minority 59 15 22 0 0 0 3 77 0 17
2019 Non-visible minority 54 21 13 9 2 1 0 76 11 106

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 53 20 15 0 5 7 0 79 5 18
2020 Non-visible minority 43 27 16 4 5 2 4 74 9 100
2019 Visible minority 44 22 30 3 0 0 0 66 3 17
2019 Non-visible minority 60 19 11 3 2 3 2 83 5 105

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 71 14 15 0 0 0 0 85 0 18
2020 Non-visible minority 80 6 3 1 4 3 3 91 6 99
2019 Visible minority 83 3 7 3 0 3 0 89 4 17
2019 Non-visible minority 86 5 3 0 3 2 1 94 3 106

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 77 12 11 0 0 0 0 89 0 17
2020 Non-visible minority 80 7 1 2 3 2 5 93 6 100
2019 Visible minority 83 0 10 0 0 0 7 89 0 17
2019 Non-visible minority 83 5 3 2 2 1 4 94 4 104

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 36 41 18 0 5 0 0 77 5 18
2020 Non-visible minority 32 46 7 8 7 0 0 78 15 100
2019 Visible minority 32 34 7 24 3 0 0 66 27 17
2019 Non-visible minority 41 31 17 10 1 0 0 73 10 105
2018 Visible minority 30 36 29 6 0 0 0 65 6 14
2018 Non-visible minority 31 31 15 14 8 0 1 62 22 94
2017 Visible minority 25 30 27 12 5 0 0 56 17 14
2017 Non-visible minority 37 40 12 6 5 0 0 77 11 98
2014 Visible minority 0 32 47 21 0 0 0 32 21 12
2014 Non-visible minority 38 39 12 10 2 0 0 77 11 104

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 42 18 18 16 5 0 0 61 21 18
2020 Non-visible minority 29 46 11 6 8 0 0 74 14 100
2019 Visible minority 49 21 30 0 0 0 0 70 0 17
2019 Non-visible minority 49 26 9 12 3 0 0 76 15 107
2018 Visible minority 30 36 34 0 0 0 0 66 0 14
2018 Non-visible minority 42 28 11 9 10 0 0 70 19 94
2017 Visible minority 28 48 13 0 11 0 0 76 11 14
2017 Non-visible minority 48 33 9 4 5 1 0 82 9 98
2014 Visible minority 7 7 44 25 7 0 10 16 35 12
2014 Non-visible minority 44 35 13 6 2 0 0 79 8 104

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 40 55 0 0 5 0 0 95 5 18
2020 Non-visible minority 28 48 7 12 5 0 0 76 17 99
2019 Visible minority 56 41 3 0 0 0 0 97 0 17
2019 Non-visible minority 44 33 14 7 3 0 0 77 9 104
2018 Visible minority 25 60 15 0 0 0 0 85 0 14
2018 Non-visible minority 33 35 12 12 8 0 0 68 21 94
2017 Visible minority 52 36 7 0 5 0 0 88 5 14
2017 Non-visible minority 48 39 5 5 2 1 0 88 7 98
2014 Visible minority 29 32 7 18 14 0 0 61 32 12
2014 Non-visible minority 40 39 11 9 1 0 0 79 10 104

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 20 45 16 0 5 13 0 75 6 18
2020 Non-visible minority 23 40 18 9 9 1 0 63 18 100
2019 Visible minority 18 35 7 37 0 0 4 55 38 16
2019 Non-visible minority 27 45 18 4 4 1 0 73 9 107
2018 Visible minority 5 50 25 0 10 10 0 62 11 14
2018 Non-visible minority 19 46 17 13 6 0 0 64 19 93
2017 Visible minority 31 45 7 0 11 6 0 81 12 14
2017 Non-visible minority 30 42 14 8 4 1 1 73 13 98

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 48 30 17 5 0 0 0 78 5 18
2020 Non-visible minority 38 32 12 12 7 0 0 70 18 100
2019 Visible minority 48 25 27 0 0 0 0 73 0 17
2019 Non-visible minority 41 36 6 14 4 0 0 76 18 106
2018 Visible minority 39 34 21 0 0 0 6 77 0 13
2018 Non-visible minority 36 28 13 14 9 0 0 64 23 93
2017 Visible minority 32 38 19 0 5 0 6 74 5 14
2017 Non-visible minority 47 26 8 12 6 0 1 73 18 98
2014 Visible minority 25 7 44 18 7 0 0 32 25 12
2014 Non-visible minority 44 36 9 7 2 1 1 81 10 104

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 35 57 0 9 0 0 0 91 9 18
2020 Non-visible minority 40 25 20 11 4 0 0 65 15 100
2019 Visible minority 29 37 22 12 0 0 0 66 12 17
2019 Non-visible minority 39 38 9 7 7 0 0 77 14 107
2018 Visible minority 30 39 15 16 0 0 0 70 16 14
2018 Non-visible minority 38 30 20 8 3 0 0 68 12 93
2017 Visible minority 31 46 0 17 6 0 0 78 22 14
2017 Non-visible minority 43 32 17 4 3 0 1 76 8 98
2014 Visible minority 33 25 18 7 17 0 0 58 25 12
2014 Non-visible minority 32 38 19 6 5 0 1 71 10 104

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 52 48 18
2020 Non-visible minority 48 52 100

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 60 22 7 0 0 7 5 93 0 18
2020 Non-visible minority 55 21 3 4 2 2 13 89 7 100

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Visible minority 48 31 21 18
2020 Non-visible minority 29 40 31 100
2019 Visible minority 34 17 49 17
2019 Non-visible minority 27 32 41 107
2018 Visible minority 31 25 44 14
2018 Non-visible minority 28 41 31 92
2017 Visible minority 32 18 50 14
2017 Non-visible minority 32 41 27 98
2014 Visible minority 32 28 40 12
2014 Non-visible minority 19 51 29 104

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Non-visible minority 14 14 25 7 28 11 30
2014 Non-visible minority 37 4 48 0 9999 10 22
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 50 34 7 5 5 0 0 84 10 18
2020 Non-visible minority 45 37 7 6 4 1 0 83 10 100
2019 Visible minority 71 29 0 0 0 0 0 100 0 17
2019 Non-visible minority 48 35 11 3 2 0 0 83 6 107
2018 Visible minority 50 50 0 0 0 0 0 100 0 14
2018 Non-visible minority 48 38 5 4 4 0 0 86 8 94
2017 Visible minority 57 24 14 0 5 0 0 81 5 14
2017 Non-visible minority 52 39 4 3 2 0 0 92 5 98
2014 Visible minority 25 43 7 11 14 0 0 68 25 12
2014 Non-visible minority 53 31 12 3 1 0 0 85 4 104

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 47 18 25 0 10 0 0 65 10 18
2020 Non-visible minority 12 43 15 21 9 0 0 55 30 100
2019 Visible minority 64 22 10 3 0 0 0 86 3 17
2019 Non-visible minority 23 37 14 15 11 0 0 60 26 106
2018 Visible minority 25 45 15 15 0 0 0 70 15 14
2018 Non-visible minority 14 29 26 16 16 0 0 42 31 94
2017 Visible minority 51 25 0 18 0 6 0 81 19 14
2017 Non-visible minority 41 41 10 5 2 0 0 82 7 98
2014 Visible minority 25 10 40 11 14 0 0 35 25 12
2014 Non-visible minority 38 43 13 3 1 1 0 82 4 104

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 0 36 33 20 12 0 0 31 36 18
2020 Non-visible minority 20 25 31 18 4 1 0 22 46 100
2019 Visible minority 0 39 3 42 12 0 3 56 41 17
2019 Non-visible minority 10 33 29 16 11 1 0 27 44 106
2018 Visible minority 5 60 10 20 0 0 5 22 68 14
2018 Non-visible minority 16 25 37 10 13 0 0 22 41 94
2017 Visible minority 11 25 39 5 6 0 15 13 42 14
2017 Non-visible minority 9 22 27 25 15 0 2 41 31 97
2014 Visible minority 7 57 14 14 7 0 0 21 64 12
2014 Non-visible minority 7 25 46 12 8 0 2 20 33 104

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 7 24 30 27 13 0 0 40 30 18
2020 Non-visible minority 16 28 29 16 11 1 0 27 45 100
2019 Visible minority 10 22 19 24 22 3 0 47 34 17
2019 Non-visible minority 13 22 24 22 18 1 1 40 35 106
2018 Visible minority 5 20 45 5 10 5 10 17 30 14
2018 Non-visible minority 15 25 26 18 15 2 0 33 41 93
2017 Visible minority 5 0 20 6 28 0 40 57 9 13
2017 Non-visible minority 7 9 17 30 32 0 6 66 16 96
2014 Visible minority 0 44 7 7 21 10 10 36 55 12
2014 Non-visible minority 1 19 21 34 19 1 5 56 22 104

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 7 31 22 22 18 0 0 40 38 18
2020 Non-visible minority 17 27 32 13 8 1 1 22 45 100
2019 Visible minority 0 17 22 42 15 3 0 59 18 17
2019 Non-visible minority 9 24 28 24 15 0 1 39 33 106
2018 Visible minority 6 27 46 6 0 6 10 7 38 13
2018 Non-visible minority 22 18 27 19 13 2 0 32 41 94
2017 Visible minority 0 33 15 12 18 0 22 38 43 13
2017 Non-visible minority 2 14 22 32 25 1 4 60 16 96
2014 Visible minority 0 21 37 32 0 10 0 35 24 12
2014 Non-visible minority 6 18 33 26 17 0 1 43 23 103

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 5 12 28 30 25 0 0 54 18 17
2020 Non-visible minority 13 28 23 20 15 0 1 36 41 100
2019 Visible minority 0 0 41 19 41 0 0 59 0 17
2019 Non-visible minority 8 13 28 28 22 1 0 50 21 106
2018 Visible minority 5 0 45 25 19 0 5 47 5 14
2018 Non-visible minority 8 20 26 21 24 0 1 45 29 93
2017 Visible minority 0 25 19 5 28 0 22 43 33 13
2017 Non-visible minority 9 13 22 28 24 0 4 54 23 96
2014 Visible minority 29 16 22 20 0 12 0 23 52 10
2014 Non-visible minority 2 15 35 27 16 0 5 45 18 104

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 12 10 20 25 27 7 0 55 23 18
2020 Non-visible minority 13 24 27 25 11 0 1 36 36 100
2019 Visible minority 12 7 22 15 44 0 0 59 19 17
2019 Non-visible minority 8 20 17 31 21 1 1 54 29 106
2018 Visible minority 5 10 30 20 19 0 15 47 18 14
2018 Non-visible minority 11 26 27 18 16 1 2 34 38 94
2017 Visible minority 6 31 13 6 0 0 44 11 66 13
2017 Non-visible minority 6 22 32 17 17 0 6 35 30 96
2014 Visible minority 32 7 19 25 18 0 0 42 39 12
2014 Non-visible minority 9 36 29 11 14 0 1 25 46 104

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 24 15 17 25 19 0 0 44 39 17
2020 Non-visible minority 23 26 23 12 15 0 1 27 50 100
2019 Visible minority 0 17 19 0 37 12 15 51 23 17
2019 Non-visible minority 15 20 21 17 25 1 2 43 35 105
2018 Visible minority 6 26 26 17 10 0 16 32 37 13
2018 Non-visible minority 19 25 21 21 11 2 3 33 45 94
2017 Visible minority 5 19 25 0 6 0 44 11 44 13
2017 Non-visible minority 4 20 19 23 23 0 11 52 27 96
2014 Visible minority 17 15 26 7 14 10 10 27 40 12
2014 Non-visible minority 3 10 15 31 33 2 7 69 15 104

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 0 26 22 29 23 0 0 52 26 18
2020 Non-visible minority 9 20 38 21 10 1 1 32 29 100
2019 Visible minority 0 4 12 34 46 0 4 84 4 16
2019 Non-visible minority 7 19 29 22 23 1 0 45 26 106
2018 Visible minority 0 6 47 6 20 0 21 33 7 13
2018 Non-visible minority 15 20 25 20 19 2 0 39 35 93
2017 Visible minority 5 6 25 13 6 0 44 34 21 13
2017 Non-visible minority 3 10 22 27 27 4 7 60 15 96
2014 Visible minority 17 7 48 7 0 10 10 9 31 12
2014 Non-visible minority 3 17 29 26 19 3 3 47 22 103

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 0 11 21 31 37 0 0 68 11 18
2020 Non-visible minority 2 8 29 33 26 0 3 60 10 99
2019 Visible minority 0 10 12 46 29 0 3 77 11 17
2019 Non-visible minority 3 7 24 36 27 1 2 65 10 106

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 45 12 30 14 0 0 0 57 14 18
2020 Non-visible minority 11 32 13 29 13 2 0 44 42 100
2019 Visible minority 49 19 7 19 3 3 0 70 23 17
2019 Non-visible minority 11 31 19 25 12 2 0 43 38 106

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 42 35 18 0 5 0 0 77 5 18
2020 Non-visible minority 51 26 10 8 5 0 0 77 13 99
2019 Visible minority 49 37 10 3 0 0 0 86 3 17
2019 Non-visible minority 60 22 5 9 4 0 0 82 13 105
2018 Visible minority 20 16 25 15 10 15 0 42 29 14
2018 Non-visible minority 50 27 5 11 8 0 0 76 19 94
2017 Visible minority 51 6 14 13 17 0 0 57 29 14
2017 Non-visible minority 47 29 12 4 5 0 2 78 9 98
2014 Visible minority 25 14 29 0 32 0 0 39 32 12
2014 Non-visible minority 42 30 8 11 9 0 0 72 20 104

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 62 20 18 0 0 0 0 82 0 18
2020 Non-visible minority 53 30 5 9 2 0 0 83 11 99
2019 Visible minority 44 49 7 0 0 0 0 93 0 17
2019 Non-visible minority 64 21 4 7 4 0 0 85 11 107
2018 Visible minority 30 46 15 10 0 0 0 75 10 14
2018 Non-visible minority 46 35 9 6 5 0 0 80 11 94
2017 Visible minority 51 30 12 0 0 6 0 87 0 14
2017 Non-visible minority 52 30 10 4 2 1 0 84 6 97
2014 Visible minority 32 7 47 7 7 0 0 39 14 12
2014 Non-visible minority 40 33 14 10 3 0 0 74 13 104

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 43 40 12 5 0 0 0 84 5 18
2020 Non-visible minority 43 38 11 2 5 0 0 81 7 99
2019 Visible minority 56 22 7 12 3 0 0 78 15 17
2019 Non-visible minority 59 29 4 6 2 0 0 87 9 107
2018 Visible minority 30 51 10 0 0 10 0 89 0 14
2018 Non-visible minority 46 33 11 6 5 0 0 79 10 94

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 38 15 28 7 5 7 0 58 12 18
2020 Non-visible minority 29 38 13 12 4 3 0 70 17 99
2019 Visible minority 29 37 27 7 0 0 0 66 7 17
2019 Non-visible minority 40 31 16 3 5 4 0 74 9 107
2018 Visible minority 25 35 15 10 0 15 0 71 11 14
2018 Non-visible minority 37 34 15 8 3 2 0 73 11 94
2017 Visible minority 41 48 0 11 0 0 0 89 11 14
2017 Non-visible minority 49 36 9 4 2 0 0 85 6 98
2014 Visible minority 7 64 12 11 7 0 0 71 17 12
2014 Non-visible minority 49 38 7 2 0 4 0 90 2 104

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 27 18 43 7 5 0 0 45 12 18
2020 Non-visible minority 27 30 25 9 4 4 1 60 14 100
2019 Visible minority 41 22 15 15 7 0 0 63 22 17
2019 Non-visible minority 39 33 15 3 2 7 1 78 6 106
2018 Visible minority 40 39 5 10 0 5 0 84 10 14
2018 Non-visible minority 36 38 16 4 2 5 0 78 6 93
2017 Visible minority 40 29 20 6 5 0 0 69 11 14
2017 Non-visible minority 41 33 15 6 1 4 0 77 7 98
2014 Visible minority 22 61 11 0 7 0 0 83 7 12
2014 Non-visible minority 50 29 16 1 0 2 2 82 1 104

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 57 27 16 0 0 0 0 84 0 18
2020 Non-visible minority 43 33 10 7 6 1 0 77 13 100
2019 Visible minority 41 22 30 7 0 0 0 63 7 17
2019 Non-visible minority 51 30 9 3 6 0 0 81 10 106
2018 Visible minority 20 55 25 0 0 0 0 75 0 14
2018 Non-visible minority 37 34 12 8 8 0 0 71 17 93
2017 Visible minority 64 25 6 5 0 0 0 89 5 14
2017 Non-visible minority 59 30 6 5 1 0 0 88 6 98
2014 Visible minority 29 35 22 0 14 0 0 64 14 12
2014 Non-visible minority 56 33 7 2 3 0 0 89 5 104

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 27 20 18 18 5 7 5 54 26 18
2020 Non-visible minority 52 25 11 4 3 3 2 81 7 100

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 25 17 34 7 5 12 0 48 14 17
2020 Non-visible minority 24 31 23 13 4 2 2 57 18 100

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 26 28 23 16 0 7 0 58 18 18
2020 Non-visible minority 38 30 13 6 6 2 4 73 13 99

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 24 20 23 5 5 16 7 57 13 18
2020 Non-visible minority 22 32 19 10 9 5 2 58 21 100
2019 Visible minority 37 22 14 3 12 12 0 67 17 17
2019 Non-visible minority 43 24 15 6 9 2 1 69 16 107
2018 Visible minority 15 30 25 0 10 5 15 57 12 14
2018 Non-visible minority 27 30 12 8 15 6 3 63 24 93
2017 Visible minority 20 11 19 18 11 0 21 39 37 14
2017 Non-visible minority 35 29 16 8 8 2 3 67 17 98
2014 Visible minority 7 25 36 0 21 0 10 36 24 12
2014 Non-visible minority 24 33 14 13 12 2 2 59 26 104

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 45 14 35 0 0 7 0 63 0 18
2020 Non-visible minority 26 32 14 14 12 2 0 60 26 100
2019 Visible minority 56 14 7 24 0 0 0 70 24 17
2019 Non-visible minority 44 29 8 12 7 0 0 73 19 105
2018 Visible minority 20 30 35 10 5 0 0 50 15 14
2018 Non-visible minority 22 39 7 21 8 3 0 63 30 93
2017 Visible minority 64 23 7 0 0 6 0 92 0 14
2017 Non-visible minority 47 31 13 5 1 3 0 80 7 98
2014 Visible minority 32 28 26 0 14 0 0 60 14 12
2014 Non-visible minority 47 36 5 3 3 4 2 88 6 104

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 45 23 22 10 0 0 0 68 10 18
2020 Non-visible minority 21 28 28 12 12 0 0 48 24 100
2019 Visible minority 52 29 3 3 0 12 0 92 4 17
2019 Non-visible minority 31 27 24 10 8 0 0 58 18 107
2018 Visible minority 30 35 20 10 0 5 0 69 10 14
2018 Non-visible minority 25 22 30 7 12 3 1 49 19 92

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 20 13 21 9 18 18 0 41 33 18
2020 Non-visible minority 13 19 21 18 23 4 2 34 43 99
2019 Visible minority 35 23 7 4 19 12 0 66 26 16
2019 Non-visible minority 20 17 24 19 12 5 3 40 34 107
2018 Visible minority 19 26 15 10 0 25 5 65 14 14
2018 Non-visible minority 10 16 18 18 23 10 4 31 48 93
2017 Visible minority 41 12 19 5 12 0 11 60 19 14
2017 Non-visible minority 23 21 17 14 8 12 5 53 26 97
2014 Visible minority 0 18 19 25 14 14 11 23 52 12
2014 Non-visible minority 22 30 14 11 11 9 2 59 24 104

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 62 38 0 0 0 0 0 100 0 18
2020 Non-visible minority 40 47 4 5 2 0 1 88 7 100

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 45 42 0 0 7 0 7 93 7 18
2020 Non-visible minority 31 44 11 9 2 0 3 77 11 99
2019 Visible minority 56 37 3 0 3 0 0 93 3 17
2019 Non-visible minority 51 31 8 6 3 0 0 83 9 107
2017 Visible minority 52 36 7 6 0 0 0 88 6 14
2017 Non-visible minority 49 32 4 13 2 0 0 81 15 98
2014 Visible minority 18 24 29 14 15 0 0 42 29 12
2014 Non-visible minority 44 41 6 6 3 0 0 85 9 103

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 57 25 12 7 0 0 0 82 7 18
2020 Non-visible minority 45 38 6 6 3 0 2 85 9 100
2019 Visible minority 56 34 10 0 0 0 0 90 0 17
2019 Non-visible minority 47 35 9 5 4 0 0 82 9 104
2017 Visible minority 40 43 11 5 0 0 0 83 5 14
2017 Non-visible minority 60 29 5 5 1 0 0 89 6 98
2014 Visible minority 25 7 29 25 14 0 0 32 39 12
2014 Non-visible minority 54 37 4 4 1 0 0 91 5 104

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 80 16 0 4 0 0 0 96 4 18
2020 Non-visible minority 74 20 2 2 0 1 1 96 3 100
2017 Visible minority 65 28 0 0 7 0 0 93 7 14
2017 Non-visible minority 61 28 7 4 0 0 1 89 4 98
2014 Visible minority 42 19 25 7 7 0 0 61 14 12
2014 Non-visible minority 70 21 1 4 1 1 3 94 5 104

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 80 4 10 0 0 7 0 89 0 18
2020 Non-visible minority 63 25 8 3 0 0 0 88 3 100
2019 Visible minority 82 11 7 0 0 0 0 93 0 16
2019 Non-visible minority 67 21 8 4 0 0 0 88 4 107

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 20 7 12 15 12 25 10 41 41 18
2020 Non-visible minority 8 7 23 18 19 19 5 20 49 100
2019 Visible minority 22 7 7 7 15 30 12 50 38 17
2019 Non-visible minority 16 15 27 8 11 19 5 40 25 107
2018 Visible minority 16 25 5 10 0 39 5 73 17 14
2018 Non-visible minority 8 25 9 13 16 19 9 46 42 93
2017 Visible minority 38 5 7 12 0 21 18 69 19 14
2017 Non-visible minority 15 17 19 7 3 27 12 53 16 98
2014 Visible minority 0 0 44 18 7 7 25 0 36 12
2014 Non-visible minority 11 28 12 12 5 20 13 57 25 103

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 25 23 27 7 7 12 0 55 15 18
2020 Non-visible minority 19 17 26 15 18 6 0 38 35 100
2019 Visible minority 29 37 3 3 3 12 12 87 9 17
2019 Non-visible minority 27 28 20 12 9 4 1 58 21 106
2018 Visible minority 31 15 25 0 0 30 0 65 0 14
2018 Non-visible minority 18 24 17 14 16 11 0 47 33 93
2017 Visible minority 43 12 13 12 0 21 0 69 15 14
2017 Non-visible minority 32 33 18 7 2 7 1 71 9 98
2014 Visible minority 14 0 54 0 14 17 0 17 17 12
2014 Non-visible minority 28 34 19 5 4 9 1 69 10 103

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 0 100 18
2020 Non-visible minority 5 95 100

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 22 13 18 9 10 18 10 49 26 18
2020 Non-visible minority 10 14 28 5 7 28 9 37 19 99
2019 Visible minority 22 19 22 3 3 19 12 58 10 17
2019 Non-visible minority 16 9 29 3 2 34 7 42 10 107
2018 Visible minority 16 15 25 0 0 34 10 56 0 14
2018 Non-visible minority 9 25 22 3 6 27 7 51 15 93
2017 Visible minority 20 17 13 7 5 0 38 60 19 14
2017 Non-visible minority 14 17 24 4 3 22 16 51 11 98
2014 Visible minority 7 10 33 11 14 17 7 23 33 12
2014 Non-visible minority 12 25 19 2 2 28 13 61 7 104

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 22 23 38 0 0 16 0 54 0 18
2020 Non-visible minority 24 23 25 7 5 14 2 55 15 100
2019 Visible minority 41 22 7 7 0 12 12 82 9 17
2019 Non-visible minority 38 22 21 2 3 13 1 70 7 107
2018 Visible minority 26 20 25 0 0 25 5 65 0 14
2018 Non-visible minority 22 31 24 3 6 13 0 61 11 92
2017 Visible minority 37 11 20 0 5 6 21 66 7 14
2017 Non-visible minority 35 32 20 4 2 4 3 72 6 98
2014 Visible minority 14 29 15 18 14 10 0 48 36 12
2014 Non-visible minority 33 32 18 2 2 13 1 75 4 104

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 0 100 18
2020 Non-visible minority 13 87 100

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 0 100 18
2020 Non-visible minority 13 87 100
2019 Visible minority 22 78 17
2019 Non-visible minority 14 86 107
2017 Non-visible minority 17 83 98
2014 Non-visible minority 18 82 104

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Non-visible minority 63 37 13

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Non-visible minority 70 30 13
2017 Non-visible minority 82 18 18
2014 Non-visible minority 75 25 19

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Non-visible minority 40 47 13 0 0 0 0 87 0 15
2014 Non-visible minority 31 63 0 6 0 0 0 94 6 15

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 56 15 7 0 0 12 11 92 0 18
2020 Non-visible minority 46 34 7 4 4 2 4 84 8 99
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 40 35 20 5 0 0 0 75 5 18
2020 Non-visible minority 25 35 14 17 10 0 0 60 26 100

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 66 16 17 0 0 0 0 83 0 18
2020 Non-visible minority 37 46 9 8 0 0 0 83 8 100

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 60 36 4 0 0 0 0 96 0 18
2020 Non-visible minority 33 42 10 12 2 1 0 75 14 99

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 62 27 12 0 0 0 0 88 0 18
2020 Non-visible minority 29 44 18 6 2 1 0 74 8 100

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 66 15 13 0 0 0 5 86 0 18
2020 Non-visible minority 38 43 8 6 0 0 5 85 6 97

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 71 22 7 0 0 0 0 93 0 18
2020 Non-visible minority 76 21 3 0 0 0 0 97 0 100

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 73 16 4 0 0 7 0 96 0 18
2020 Non-visible minority 48 36 11 3 1 1 0 84 4 100

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 62 20 7 0 5 7 0 88 5 18
2020 Non-visible minority 48 28 7 11 5 0 1 77 16 100

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 62 27 0 5 0 7 0 95 5 18
2020 Non-visible minority 43 40 8 4 4 0 0 83 8 100

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 38 41 12 9 0 0 0 80 9 18
2020 Non-visible minority 25 42 15 14 3 1 0 67 17 100
2019 Visible minority 29 34 15 22 0 0 0 63 22 17
2019 Non-visible minority 18 48 17 14 1 3 0 68 15 106
2018 Visible minority 32 16 31 10 5 5 0 50 17 13
2018 Non-visible minority 13 44 21 12 10 0 0 57 22 94
2017 Visible minority 23 23 29 21 5 0 0 46 26 14
2017 Non-visible minority 33 34 15 10 5 1 2 69 15 98

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 42 18 22 0 12 0 7 64 12 18
2020 Non-visible minority 32 29 14 14 7 1 2 63 22 99

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 48 25 22 0 5 0 0 73 5 18
2020 Non-visible minority 40 33 12 8 5 1 1 74 13 99

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 27 27 35 12 0 0 0 54 12 18
2020 Non-visible minority 21 26 21 16 16 1 0 47 32 99
2019 Visible minority 10 61 7 7 3 12 0 81 12 17
2019 Non-visible minority 21 30 22 12 14 1 0 52 26 107
2018 Visible minority 20 25 30 10 0 15 0 54 11 14
2018 Non-visible minority 13 29 17 22 20 0 0 42 42 94
2017 Visible minority 35 40 20 0 5 0 0 75 5 14
2017 Non-visible minority 23 37 18 16 6 0 0 60 22 97

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 52 23 14 0 12 0 0 75 12 18
2020 Non-visible minority 38 31 21 6 5 0 0 68 11 100

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 61 28 5 0 0 7 0 95 0 18
2020 Non-visible minority 49 26 13 6 3 0 2 77 9 100
2019 Visible minority 37 22 37 3 0 0 0 59 3 17
2019 Non-visible minority 47 26 13 5 8 0 1 74 13 105
2018 Visible minority 70 20 5 0 5 0 0 90 5 14
2018 Non-visible minority 47 24 12 8 7 0 2 72 15 93
2017 Visible minority 52 24 0 18 0 0 6 81 19 14
2017 Non-visible minority 48 24 14 5 8 0 1 72 13 98

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 47 10 28 15 0 0 0 57 15 18
2020 Non-visible minority 18 33 25 12 11 0 0 52 24 99
2019 Visible minority 19 41 7 34 0 0 0 59 34 17
2019 Non-visible minority 29 30 20 17 5 0 0 58 22 106
2018 Visible minority 5 35 50 10 0 0 0 40 10 14
2018 Non-visible minority 30 21 26 14 8 2 0 52 22 94
2017 Visible minority 40 6 25 13 11 0 6 48 25 14
2017 Non-visible minority 21 27 24 20 9 0 0 48 29 98

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 47 27 10 16 0 0 0 74 16 18
2020 Non-visible minority 21 28 21 16 13 0 1 50 29 100
2019 Visible minority 68 7 7 15 0 0 3 77 16 17
2019 Non-visible minority 40 24 15 14 5 0 2 65 20 106
2018 Visible minority 44 25 5 25 0 0 0 70 25 14
2018 Non-visible minority 27 28 23 13 7 2 1 56 20 93
2017 Visible minority 25 27 25 0 11 0 12 59 12 14
2017 Non-visible minority 29 27 17 16 10 0 1 57 26 97

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 42 5 25 23 5 0 0 47 28 18
2020 Non-visible minority 19 27 26 14 13 0 1 47 27 100
2019 Visible minority 30 29 15 15 7 0 3 61 23 17
2019 Non-visible minority 24 27 29 9 9 0 1 52 19 106
2018 Visible minority 19 46 10 5 10 10 0 72 16 14
2018 Non-visible minority 20 20 31 14 10 2 2 42 25 94
2017 Visible minority 15 33 12 18 11 6 6 54 33 14
2017 Non-visible minority 20 25 26 18 11 0 0 45 29 98

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 70 16 10 4 0 0 0 86 4 18
2020 Non-visible minority 43 23 17 9 6 0 2 68 15 99
2019 Visible minority 49 14 19 12 0 0 7 67 13 17
2019 Non-visible minority 43 29 12 9 8 0 0 71 16 105
2018 Visible minority 45 30 5 0 0 0 20 93 0 14
2018 Non-visible minority 42 22 12 10 7 2 5 68 19 93
2017 Visible minority 41 13 24 0 11 0 12 61 12 14
2017 Non-visible minority 46 18 15 9 10 0 3 66 19 97

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 38 35 27 0 0 0 0 73 0 18
2020 Non-visible minority 29 23 26 12 8 0 1 53 21 100
2019 Visible minority 22 64 10 0 0 0 3 89 0 17
2019 Non-visible minority 30 25 26 11 8 0 0 55 19 106
2018 Visible minority 50 5 20 10 0 0 15 65 11 14
2018 Non-visible minority 30 22 20 16 12 0 0 52 28 93
2017 Visible minority 39 29 20 6 5 0 0 68 12 13
2017 Non-visible minority 33 28 14 14 10 0 1 62 24 97

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 47 31 15 0 0 0 7 83 0 18
2020 Non-visible minority 41 18 18 5 9 0 9 65 15 99

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 55 25 10 10 0 0 0 80 10 18
2020 Non-visible minority 25 35 24 10 5 1 0 61 15 99
2019 Visible minority 29 49 15 3 0 0 3 81 4 17
2019 Non-visible minority 40 32 19 5 3 1 0 72 9 104
2018 Visible minority 25 36 15 10 0 0 15 71 11 14
2018 Non-visible minority 25 29 23 12 9 0 2 55 21 94
2017 Visible minority 42 14 6 20 11 0 6 60 33 13
2017 Non-visible minority 40 28 17 10 2 2 2 71 12 97

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 35 43 12 10 0 0 0 79 10 18
2020 Non-visible minority 16 36 17 20 10 0 1 53 30 98
2019 Visible minority 46 25 22 7 0 0 0 71 7 17
2019 Non-visible minority 23 32 20 15 9 0 1 56 23 104
2018 Visible minority 20 15 25 15 10 0 15 41 29 14
2018 Non-visible minority 21 23 23 19 12 0 2 45 32 94
2017 Visible minority 37 11 34 0 11 0 6 52 12 13
2017 Non-visible minority 31 28 19 13 5 1 3 61 19 97

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 40 34 15 0 5 7 0 79 5 18
2020 Non-visible minority 22 27 29 13 8 1 0 49 21 99
2019 Visible minority 46 41 7 7 0 0 0 86 7 17
2019 Non-visible minority 30 32 15 12 9 0 1 63 22 105
2018 Visible minority 30 5 35 5 10 0 15 41 17 14
2018 Non-visible minority 23 29 15 17 15 0 1 53 32 94
2017 Visible minority 40 29 14 0 18 0 0 68 18 13
2017 Non-visible minority 43 20 14 11 4 1 6 68 17 97

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 61 16 10 0 5 7 0 83 6 17
2020 Non-visible minority 42 31 14 2 9 2 0 74 12 98
2019 Visible minority 64 10 19 3 0 0 3 77 4 17
2019 Non-visible minority 58 26 8 5 3 0 0 84 8 103

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 58 18 19 0 5 0 0 76 5 18
2020 Non-visible minority 19 29 25 18 8 0 0 49 26 99

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 52 38 5 5 0 0 0 90 5 18
2020 Non-visible minority 40 30 21 5 1 0 3 72 6 99
2019 Visible minority 41 37 15 3 0 0 3 81 4 17
2019 Non-visible minority 56 29 11 3 1 0 0 84 4 105
2018 Visible minority 39 30 10 5 0 0 15 82 6 14
2018 Non-visible minority 51 26 14 6 2 2 0 78 8 94
2017 Visible minority 70 18 6 0 5 0 0 88 5 13
2017 Non-visible minority 47 27 16 5 3 0 3 76 8 97

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 62 27 12 0 0 0 0 88 0 18
2020 Non-visible minority 49 26 20 4 1 1 0 75 5 100
2019 Visible minority 59 15 22 0 0 0 3 77 0 17
2019 Non-visible minority 65 21 9 4 2 0 0 85 6 105
2018 Visible minority 54 20 5 6 5 0 10 82 12 14
2018 Non-visible minority 54 25 8 7 6 0 1 79 12 93
2017 Visible minority 58 11 20 6 6 0 0 69 11 14
2017 Non-visible minority 62 19 11 6 1 0 1 81 8 98

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 63 32 5 0 0 0 0 95 0 18
2020 Non-visible minority 47 29 16 6 2 0 0 76 8 99

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 75 20 5 0 0 0 0 95 0 18
2020 Non-visible minority 74 13 3 3 2 2 3 91 6 100
2019 Visible minority 86 0 3 0 0 0 10 96 0 17
2019 Non-visible minority 81 10 3 0 3 0 3 94 3 105
2018 Visible minority 54 26 0 5 5 0 10 88 12 14
2018 Non-visible minority 69 11 10 0 4 0 6 86 4 94

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 70 18 12 0 0 0 0 88 0 18
2020 Non-visible minority 66 13 7 4 6 1 3 82 11 100
2019 Visible minority 71 14 12 3 0 0 0 85 3 17
2019 Non-visible minority 64 15 8 4 8 0 2 80 12 105
2018 Visible minority 70 10 5 0 0 0 15 94 0 14
2018 Non-visible minority 62 9 13 3 12 0 1 72 15 93
2017 Visible minority 83 6 0 0 5 0 6 95 5 14
2017 Non-visible minority 74 13 6 3 3 0 2 88 6 98

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 63 32 5 0 0 0 0 95 0 18
2020 Non-visible minority 62 22 11 2 1 1 1 86 3 100
2019 Visible minority 48 37 15 0 0 0 0 85 0 17
2019 Non-visible minority 58 30 8 1 2 0 1 89 3 106
2018 Visible minority 25 36 15 10 0 0 15 71 11 14
2018 Non-visible minority 61 24 9 4 3 0 0 84 7 94
2017 Visible minority 48 36 6 0 5 0 6 88 5 14
2017 Non-visible minority 63 29 2 4 2 0 1 92 6 97

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 63 20 12 5 0 0 0 84 5 18
2020 Non-visible minority 49 21 14 8 8 0 0 70 16 100
2019 Visible minority 75 10 12 0 3 0 0 85 3 17
2019 Non-visible minority 56 14 15 5 8 0 2 71 14 106
2018 Visible minority 25 51 0 10 0 0 15 89 11 14
2018 Non-visible minority 49 16 12 10 13 0 0 65 23 94
2017 Visible minority 40 36 6 7 5 0 6 81 13 14
2017 Non-visible minority 58 21 6 13 2 0 1 80 15 98

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 58 12 9 0 0 0 21 89 0 18
2020 Non-visible minority 60 9 4 1 1 0 24 92 2 100
2019 Visible minority 36 27 0 0 0 0 37 100 0 17
2019 Non-visible minority 66 11 2 1 1 0 20 96 2 105
2018 Visible minority 44 26 0 0 0 0 30 100 0 14
2018 Non-visible minority 64 12 2 1 0 0 21 97 1 94
2017 Visible minority 53 11 5 0 0 0 31 93 0 14
2017 Non-visible minority 64 14 2 1 1 0 18 95 2 98

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 74 21 5 0 0 0 0 95 0 18
2020 Non-visible minority 67 23 6 2 1 0 1 91 3 100
2019 Visible minority 39 49 12 0 0 0 0 88 0 17
2019 Non-visible minority 80 14 3 1 0 0 2 96 1 106
2018 Visible minority 49 36 5 0 0 0 10 94 0 14
2018 Non-visible minority 69 23 5 1 0 2 1 94 1 94
2017 Visible minority 65 24 5 0 0 0 6 95 0 14
2017 Non-visible minority 64 24 9 1 0 0 2 90 1 98

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 72 16 12 0 0 0 0 88 0 18
2020 Non-visible minority 75 12 9 1 1 1 1 88 2 100
2019 Visible minority 58 15 12 0 3 0 12 83 4 17
2019 Non-visible minority 80 10 3 3 3 0 3 92 6 106
2018 Visible minority 55 10 10 0 0 0 25 87 0 14
2018 Non-visible minority 74 7 6 4 2 2 6 87 7 94
2017 Visible minority 70 12 5 0 0 0 13 94 0 14
2017 Non-visible minority 79 8 4 5 1 0 2 90 6 98

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 54 35 5 7 0 0 0 88 7 18
2020 Non-visible minority 40 37 16 4 2 0 1 78 6 99
2019 Visible minority 52 32 15 0 0 0 0 85 0 17
2019 Non-visible minority 58 24 10 4 0 0 3 85 4 104
2018 Visible minority 25 51 15 10 0 0 0 75 10 14
2018 Non-visible minority 52 23 17 2 4 2 2 77 6 94
2017 Visible minority 72 5 17 6 0 0 0 77 6 14
2017 Non-visible minority 49 30 12 4 3 0 3 81 7 98

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 45 30 13 0 5 7 0 81 5 18
2020 Non-visible minority 22 43 26 7 3 0 0 65 9 100

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 25 20 30 12 7 7 0 48 19 18
2020 Non-visible minority 13 31 33 17 5 0 0 44 23 100
2019 Visible minority 37 29 30 3 0 0 0 66 3 17
2019 Non-visible minority 19 35 33 9 3 0 0 54 13 106
2018 Visible minority 19 26 54 0 0 0 0 46 0 14
2018 Non-visible minority 17 29 32 16 6 0 0 46 22 93
2017 Visible minority 20 32 30 13 5 0 0 52 18 14
2017 Non-visible minority 18 22 41 15 5 0 0 40 20 98

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 7 21 34 20 12 7 0 34 30 18
2020 Non-visible minority 10 24 36 20 9 1 0 29 35 100
2019 Visible minority 12 3 41 34 10 0 0 44 15 17
2019 Non-visible minority 8 18 31 19 24 0 0 43 26 104
2018 Visible minority 0 5 61 34 0 0 0 34 5 14
2018 Non-visible minority 12 19 32 20 17 0 0 36 32 93
2017 Visible minority 0 25 65 5 6 0 0 11 25 14
2017 Non-visible minority 7 15 34 23 22 0 0 45 22 98
Top of page

Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 10 62 28 0 86 14 18
2020 Non-visible minority 23 65 11 1 74 26 100

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 58 15 12 0 0 0 15 86 0 18
2020 Non-visible minority 52 13 8 6 7 1 12 75 15 99
2019 Visible minority 39 15 3 3 0 0 39 89 6 17
2019 Non-visible minority 44 26 8 9 5 1 7 76 15 107
2018 Visible minority 35 5 15 0 15 5 25 58 21 14
2018 Non-visible minority 52 11 12 8 8 3 7 69 18 92
Date modified: