2020 Public Service Employee Survey Results by Theme for Office of the Secretary to the Governor General by Question 108. In total, how many years have you been working in the federal public service?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues
- Support to resolve pay or other compensation issues

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	35	27	15	18	4	0	0	62	22	21
2020	3 to 10 years in the federal public service	34	48	3	11	3	0	0	83	14	29
2020	11 to 20 years in the federal public service	30	46	9	8	6	0	0	77	15	46
2020	More than 20 years in the federal public service	25	52	9	9	5	0	0	76	15	23
2019	Less than 3 years in the federal public service	58	33	2	0	2	6	0	97	2	34
2019	3 to 10 years in the federal public service	37	50	3	7	3	0	0	87	10	30
2019	11 to 20 years in the federal public service	44	33	5	13	5	0	0	77	18	39
2019	More than 20 years in the federal public service	32	42	16	11	0	0	0	74	11	19
2018	Less than 3 years in the federal public service	57	43	0	0	0	0	0	100	0	14
2018	3 to 10 years in the federal public service	47	27	8	3	15	0	0	74	18	31
2018	11 to 20 years in the federal public service	27	42	11	8	8	0	4	72	16	42
2018	More than 20 years in the federal public service	36	44	6	3	10	0	0	80	13	20
2017	Less than 3 years in the federal public service	57	33	5	5	0	0	0	90	5	13
2017	3 to 10 years in the federal public service	51	32	5	7	5	0	0	83	12	40
2017	11 to 20 years in the federal public service	44	26	19	11	0	0	0	70	11	38
2017	More than 20 years in the federal public service	69	23	9	0	0	0	0	91	0	23
2014	3 to 10 years in the federal public service	53	27	15	0	5	0	0	80	5	36
2014	11 to 20 years in the federal public service	37	32	13	10	8	0	0	69	18	38
2014	More than 20 years in the federal public service	51	25	21	3	0	0	0	76	3	35

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	39	33	6	18	4	0	72	22	21
2020	3 to 10 years in the federal public service	29	54	14	3	0	0	83	3	29
2020	11 to 20 years in the federal public service	28	35	14	8	15	0	62	23	46
2020	More than 20 years in the federal public service	35	35	15	4	11	0	70	15	23
2019	Less than 3 years in the federal public service	52	30	2	7	9	0	82	16	34
2019	3 to 10 years in the federal public service	47	30	10	7	7	0	77	13	30
2019	11 to 20 years in the federal public service	39	37	8	5	11	0	76	16	38
2019	More than 20 years in the federal public service	37	37	16	5	5	0	74	11	19
2018	Less than 3 years in the federal public service	61	31	9	0	0	0	91	0	14
2018	3 to 10 years in the federal public service	26	39	10	10	15	0	64	26	32
2018	11 to 20 years in the federal public service	18	35	24	12	8	4	55	20	42
2018	More than 20 years in the federal public service	26	44	13	3	13	0	70	17	20
2017	Less than 3 years in the federal public service	69	26	0	0	5	0	95	5	13
2017	3 to 10 years in the federal public service	41	31	16	7	5	0	72	12	40
2017	11 to 20 years in the federal public service	30	41	7	11	11	0	71	22	38
2017	More than 20 years in the federal public service	50	31	14	0	4	0	81	4	23

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	39	52	4	0	4	92	4	21
2020	3 to 10 years in the federal public service	49	32	13	3	3	80	7	29
2020	11 to 20 years in the federal public service	47	30	17	2	4	77	6	46
2020	More than 20 years in the federal public service	55	32	8	0	5	87	5	23
2019	Less than 3 years in the federal public service	74	20	3	2	2	93	3	34
2019	3 to 10 years in the federal public service	60	33	3	3	0	93	3	30
2019	11 to 20 years in the federal public service	59	32	3	0	5	92	5	37
2019	More than 20 years in the federal public service	53	26	11	11	0	79	11	19
2018	Less than 3 years in the federal public service	61	39	0	0	0	100	0	14
2018	3 to 10 years in the federal public service	45	42	3	3	8	87	10	31
2018	11 to 20 years in the federal public service	49	34	11	4	2	83	6	42
2018	More than 20 years in the federal public service	63	27	3	0	6	90	6	20
2017	Less than 3 years in the federal public service	67	20	14	0	0	86	0	13
2017	3 to 10 years in the federal public service	62	21	13	2	2	83	4	40
2017	11 to 20 years in the federal public service	53	33	12	2	0	86	2	38
2017	More than 20 years in the federal public service	65	35	0	0	0	100	0	23
2014	3 to 10 years in the federal public service	59	34	2	5	0	92	5	36
2014	11 to 20 years in the federal public service	71	14	12	0	2	85	2	38
2014	More than 20 years in the federal public service	72	19	6	3	0	91	3	34

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	39	43	10	4	4	82	8	21
2020	3 to 10 years in the federal public service	42	48	3	7	0	90	7	29
2020	11 to 20 years in the federal public service	36	43	14	2	4	79	6	46
2020	More than 20 years in the federal public service	52	25	8	9	5	77	15	23
2019	Less than 3 years in the federal public service	64	23	3	2	8	87	9	31
2019	3 to 10 years in the federal public service	47	43	7	3	0	90	3	30
2019	11 to 20 years in the federal public service	46	36	8	5	5	82	10	39
2019	More than 20 years in the federal public service	58	16	21	0	5	74	5	19
2018	Less than 3 years in the federal public service	39	52	9	0	0	91	0	14
2018	3 to 10 years in the federal public service	33	41	5	10	10	74	20	32
2018	11 to 20 years in the federal public service	29	48	10	6	8	77	13	42
2018	More than 20 years in the federal public service	53	30	0	3	13	83	17	20
2017	Less than 3 years in the federal public service	71	25	5	0	0	95	0	13
2017	3 to 10 years in the federal public service	46	39	7	8	0	85	8	40
2017	11 to 20 years in the federal public service	43	36	13	7	0	79	7	38
2017	More than 20 years in the federal public service	68	32	0	0	0	100	0	23
2014	3 to 10 years in the federal public service	62	27	6	3	3	89	5	36
2014	11 to 20 years in the federal public service	41	39	12	2	6	80	8	38
2014	More than 20 years in the federal public service	60	28	9	3	0	88	3	35

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	31	34	22	8	4	0	0	65	13	21
2020	3 to 10 years in the federal public service	29	32	19	21	0	0	0	60	21	29
2020	11 to 20 years in the federal public service	21	15	14	26	18	7	0	39	46	46
2020	More than 20 years in the federal public service	20	46	11	8	15	0	0	66	23	23
2019	Less than 3 years in the federal public service	70	21	0	3	6	0	0	91	9	34
2019	3 to 10 years in the federal public service	20	33	13	27	7	0	0	53	33	30
2019	11 to 20 years in the federal public service	31	21	18	18	13	0	0	51	31	39
2019	More than 20 years in the federal public service	37	37	16	5	5	0	0	74	11	19
2018	Less than 3 years in the federal public service	64	26	9	0	0	0	0	91	0	14
2018	3 to 10 years in the federal public service	20	29	18	15	18	0	0	49	33	32
2018	11 to 20 years in the federal public service	19	25	32	12	10	0	2	45	22	42
2018	More than 20 years in the federal public service	46	27	10	7	10	0	0	73	17	20
2017	Less than 3 years in the federal public service	82	14	0	5	0	0	0	95	5	13
2017	3 to 10 years in the federal public service	45	40	8	5	2	0	0	85	7	40
2017	11 to 20 years in the federal public service	44	23	20	11	0	3	0	69	11	38
2017	More than 20 years in the federal public service	60	23	9	4	4	0	0	83	9	23
2014	3 to 10 years in the federal public service	53	23	13	3	5	4	0	78	8	36
2014	11 to 20 years in the federal public service	28	47	16	2	7	0	0	75	9	38
2014	More than 20 years in the federal public service	46	23	18	6	7	0	0	69	12	35

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	39	30	18	4	8	0	0	69	13	21
2020	3 to 10 years in the federal public service	36	21	27	16	0	0	0	57	16	29
2020	11 to 20 years in the federal public service	16	26	14	19	19	3	2	45	40	46
2020	More than 20 years in the federal public service	20	46	8	17	9	0	0	66	26	23
2019	Less than 3 years in the federal public service	68	20	5	2	6	0	0	88	7	34
2019	3 to 10 years in the federal public service	17	27	30	27	0	0	0	43	27	30
2019	11 to 20 years in the federal public service	26	29	18	21	5	0	0	55	26	38
2019	More than 20 years in the federal public service	37	42	11	5	5	0	0	79	11	19
2018	Less than 3 years in the federal public service	64	26	9	0	0	0	0	91	0	14
2018	3 to 10 years in the federal public service	20	31	23	10	15	0	0	52	26	32
2018	11 to 20 years in the federal public service	13	27	34	14	10	2	0	41	24	42
2018	More than 20 years in the federal public service	36	37	10	3	13	0	0	73	17	20
2017	Less than 3 years in the federal public service	82	14	0	0	5	0	0	95	5	13
2017	3 to 10 years in the federal public service	37	39	17	5	2	0	0	76	7	39
2017	11 to 20 years in the federal public service	41	33	15	11	0	0	0	74	11	38
2017	More than 20 years in the federal public service	56	36	0	4	4	0	0	91	9	23
2014	3 to 10 years in the federal public service	58	17	21	2	3	0	0	74	5	36
2014	11 to 20 years in the federal public service	26	50	16	2	5	0	0	76	7	38
2014	More than 20 years in the federal public service	42	32	14	6	7	0	0	74	12	35

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	38	22	6	10	18	6	0	64	30	21
2020	3 to 10 years in the federal public service	34	32	10	13	11	0	0	66	24	29
2020	11 to 20 years in the federal public service	34	26	11	12	6	8	3	67	21	46
2020	More than 20 years in the federal public service	30	31	11	13	9	5	0	64	24	23
2019	Less than 3 years in the federal public service	49	19	24	3	6	0	0	68	9	34
2019	3 to 10 years in the federal public service	27	43	10	17	0	3	0	72	17	30
2019	11 to 20 years in the federal public service	31	28	23	15	3	0	0	59	18	39
2019	More than 20 years in the federal public service	37	42	11	5	5	0	0	79	11	19
2018	Less than 3 years in the federal public service	39	26	17	9	9	0	0	65	18	14
2018	3 to 10 years in the federal public service	31	21	15	5	13	10	5	61	21	32
2018	11 to 20 years in the federal public service	21	29	19	15	16	0	0	50	31	42
2018	More than 20 years in the federal public service	56	20	10	0	13	0	0	77	13	20
2017	Less than 3 years in the federal public service	27	10	18	0	15	29	0	53	21	13
2017	3 to 10 years in the federal public service	36	44	5	7	5	0	3	82	13	40
2017	11 to 20 years in the federal public service	46	22	13	15	0	0	3	71	16	38
2017	More than 20 years in the federal public service	56	31	0	9	0	4	0	91	9	23
2014	3 to 10 years in the federal public service	56	19	5	5	5	10	0	84	11	36
2014	11 to 20 years in the federal public service	41	26	12	13	5	0	4	69	18	38
2014	More than 20 years in the federal public service	47	24	9	11	3	2	4	75	15	35

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	53	13	24	4	0	0	6	70	4	21
2020	3 to 10 years in the federal public service	55	34	8	0	0	0	3	92	0	29
2020	11 to 20 years in the federal public service	52	25	15	0	8	0	0	78	8	46
2020	More than 20 years in the federal public service	54	21	15	11	0	0	0	75	11	23
2019	Less than 3 years in the federal public service	48	19	22	11	0	0	0	67	11	34
2019	3 to 10 years in the federal public service	53	30	10	0	3	0	3	86	3	30
2019	11 to 20 years in the federal public service	51	31	10	3	3	3	0	84	5	39
2019	More than 20 years in the federal public service	53	21	11	11	5	0	0	74	16	19

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	55	24	8	13	0	0	0	79	13	21
2020	3 to 10 years in the federal public service	39	41	3	3	3	0	11	90	7	29
2020	11 to 20 years in the federal public service	32	31	14	8	12	2	0	64	21	46
2020	More than 20 years in the federal public service	40	31	24	5	0	0	0	71	5	23
2019	Less than 3 years in the federal public service	60	22	7	11	0	0	0	81	11	33
2019	3 to 10 years in the federal public service	40	47	7	3	3	0	0	87	7	30
2019	11 to 20 years in the federal public service	41	38	10	3	8	0	0	79	10	39
2019	More than 20 years in the federal public service	47	26	11	11	5	0	0	74	16	19
2018	Less than 3 years in the federal public service	57	24	9	9	0	0	0	81	9	13
2018	3 to 10 years in the federal public service	59	19	3	10	10	0	0	77	20	31
2018	11 to 20 years in the federal public service	46	29	6	6	12	0	2	76	18	42
2018	More than 20 years in the federal public service	34	29	26	0	10	0	0	64	10	20
2017	Less than 3 years in the federal public service	73	22	0	0	5	0	0	95	5	13
2017	3 to 10 years in the federal public service	43	28	5	19	5	0	0	71	24	40
2017	11 to 20 years in the federal public service	39	32	22	2	6	0	0	70	8	38
2017	More than 20 years in the federal public service	46	41	4	0	9	0	0	87	9	23
2014	3 to 10 years in the federal public service	49	18	10	15	9	0	0	67	23	36
2014	11 to 20 years in the federal public service	31	46	8	7	7	0	0	77	14	38
2014	More than 20 years in the federal public service	49	25	9	11	3	2	0	75	15	35

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	64	24	0	8	4	0	0	88	12	21
2020	3 to 10 years in the federal public service	43	32	9	7	3	0	7	80	11	29
2020	11 to 20 years in the federal public service	42	30	11	11	6	0	0	72	17	46
2020	More than 20 years in the federal public service	39	33	17	0	11	0	0	72	11	23
2019	Less than 3 years in the federal public service	59	26	7	2	6	0	0	85	7	34
2019	3 to 10 years in the federal public service	57	30	7	7	0	0	0	87	7	30
2019	11 to 20 years in the federal public service	46	36	8	3	8	0	0	82	10	39
2019	More than 20 years in the federal public service	42	32	11	11	5	0	0	74	16	19
2018	Less than 3 years in the federal public service	71	10	9	9	0	0	0	81	9	13
2018	3 to 10 years in the federal public service	55	13	13	5	15	0	0	68	20	32
2018	11 to 20 years in the federal public service	46	21	14	6	8	4	2	71	14	42
2018	More than 20 years in the federal public service	50	23	13	0	13	0	0	74	13	20
2017	Less than 3 years in the federal public service	73	19	4	0	5	0	0	91	5	13
2017	3 to 10 years in the federal public service	48	17	14	11	10	0	0	65	20	40
2017	11 to 20 years in the federal public service	43	31	10	10	6	0	0	74	16	38
2017	More than 20 years in the federal public service	60	23	9	0	9	0	0	83	9	23
2014	3 to 10 years in the federal public service	60	15	6	12	6	0	0	76	18	36
2014	11 to 20 years in the federal public service	46	34	8	2	9	0	0	80	12	38
2014	More than 20 years in the federal public service	41	31	17	8	0	3	0	74	8	35

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	38	38	6	14	4	0	0	76	18	21
2020	3 to 10 years in the federal public service	29	41	7	20	3	0	0	70	23	29
2020	11 to 20 years in the federal public service	17	14	23	26	18	3	0	32	44	46
2020	More than 20 years in the federal public service	17	28	13	29	8	5	0	47	39	23
2019	Less than 3 years in the federal public service	63	27	2	2	7	0	0	89	9	34
2019	3 to 10 years in the federal public service	17	10	17	30	20	7	0	29	54	30
2019	11 to 20 years in the federal public service	10	21	18	33	15	3	0	32	50	39
2019	More than 20 years in the federal public service	11	22	22	28	11	0	6	35	41	18
2018	Less than 3 years in the federal public service	47	30	5	5	5	9	0	85	10	14
2018	3 to 10 years in the federal public service	23	16	20	23	18	0	0	39	41	32
2018	11 to 20 years in the federal public service	8	25	19	27	14	8	0	35	44	42
2018	More than 20 years in the federal public service	21	41	14	7	14	4	0	64	21	19
2017	Less than 3 years in the federal public service	53	43	4	0	0	0	0	96	0	13
2017	3 to 10 years in the federal public service	9	52	18	8	12	0	0	62	20	40
2017	11 to 20 years in the federal public service	24	42	16	10	6	3	0	68	16	38
2017	More than 20 years in the federal public service	35	21	28	0	9	4	3	60	10	23
2014	3 to 10 years in the federal public service	40	35	10	9	3	4	0	78	12	36
2014	11 to 20 years in the federal public service	13	36	19	22	9	0	0	50	31	38
2014	More than 20 years in the federal public service	27	39	21	8	6	0	0	65	14	35

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	29	34	14	14	8	0	0	64	22	21
2020	3 to 10 years in the federal public service	37	24	22	16	0	0	0	61	16	29
2020	11 to 20 years in the federal public service	12	13	19	27	26	3	0	26	55	46
2020	More than 20 years in the federal public service	13	31	13	24	13	5	0	47	39	23
2019	Less than 3 years in the federal public service	59	27	2	3	9	0	0	86	12	34
2019	3 to 10 years in the federal public service	10	10	17	28	28	7	0	22	59	29
2019	11 to 20 years in the federal public service	15	13	15	31	23	3	0	29	55	39
2019	More than 20 years in the federal public service	11	16	37	21	11	0	5	28	33	19
2018	Less than 3 years in the federal public service	17	64	5	9	5	0	0	82	14	14
2018	3 to 10 years in the federal public service	23	13	15	20	28	0	0	36	48	32
2018	11 to 20 years in the federal public service	4	25	22	24	22	4	0	30	47	42
2018	More than 20 years in the federal public service	20	36	27	0	13	3	0	58	14	20
2017	Less than 3 years in the federal public service	63	25	8	5	0	0	0	87	5	13
2017	3 to 10 years in the federal public service	7	54	14	15	8	2	0	63	23	39
2017	11 to 20 years in the federal public service	20	41	17	13	6	3	0	63	19	38
2017	More than 20 years in the federal public service	26	43	4	10	9	4	3	75	20	23
2014	3 to 10 years in the federal public service	39	28	19	9	3	4	0	69	12	36
2014	11 to 20 years in the federal public service	11	36	25	21	7	0	0	47	28	38
2014	More than 20 years in the federal public service	35	23	23	4	13	2	0	59	17	35

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	11	38	0	27	18	6	0	52	48	21
2020	3 to 10 years in the federal public service	21	30	20	20	10	0	0	50	30	29
2020	11 to 20 years in the federal public service	8	13	20	26	29	5	0	22	58	46
2020	More than 20 years in the federal public service	8	24	19	20	25	5	0	34	47	23
2019	Less than 3 years in the federal public service	54	20	11	5	11	0	0	74	16	34
2019	3 to 10 years in the federal public service	3	13	13	30	37	3	0	17	69	30
2019	11 to 20 years in the federal public service	5	13	13	21	44	5	0	19	68	39
2019	More than 20 years in the federal public service	5	11	37	21	21	0	5	17	44	19
2018	Less than 3 years in the federal public service	9	39	5	35	5	9	0	52	43	14
2018	3 to 10 years in the federal public service	13	23	5	23	36	0	0	36	59	32
2018	11 to 20 years in the federal public service	2	15	22	19	38	4	0	18	59	42
2018	More than 20 years in the federal public service	20	20	37	6	13	3	0	41	21	20
2017	Less than 3 years in the federal public service	33	28	0	0	5	33	0	93	7	13
2017	3 to 10 years in the federal public service	9	29	33	11	10	7	0	42	22	40
2017	11 to 20 years in the federal public service	10	45	16	21	6	3	0	57	27	38
2017	More than 20 years in the federal public service	21	36	23	4	9	4	3	61	14	23
2014	3 to 10 years in the federal public service	28	36	16	13	0	7	0	69	14	36
2014	11 to 20 years in the federal public service	8	44	24	15	9	0	0	52	24	38
2014	More than 20 years in the federal public service	23	24	27	13	13	0	0	48	25	35

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	25	22	6	24	18	6	0	50	45	21
2020	3 to 10 years in the federal public service	26	41	3	22	7	0	0	68	29	29
2020	11 to 20 years in the federal public service	7	21	21	23	24	3	0	30	49	46
2020	More than 20 years in the federal public service	8	26	24	29	13	0	0	34	42	23
2019	Less than 3 years in the federal public service	42	16	17	15	11	0	0	58	25	34
2019	3 to 10 years in the federal public service	7	10	20	33	23	7	0	18	61	30
2019	11 to 20 years in the federal public service	3	13	21	23	36	5	0	16	62	39
2019	More than 20 years in the federal public service	11	21	32	26	5	0	5	33	33	19
2018	Less than 3 years in the federal public service	9	34	18	13	18	9	0	47	34	14
2018	3 to 10 years in the federal public service	11	19	8	22	40	0	0	30	62	31
2018	11 to 20 years in the federal public service	2	19	11	36	32	0	0	21	68	42
2018	More than 20 years in the federal public service	20	10	47	13	10	0	0	30	23	20
2017	Less than 3 years in the federal public service	49	32	4	15	0	0	0	81	15	13
2017	3 to 10 years in the federal public service	9	34	18	22	10	5	2	47	34	40
2017	11 to 20 years in the federal public service	7	47	17	17	8	3	0	56	26	38
2017	More than 20 years in the federal public service	21	35	28	0	9	4	3	60	10	23
2014	3 to 10 years in the federal public service	18	39	26	12	5	0	0	56	17	36
2014	11 to 20 years in the federal public service	13	35	29	11	12	0	0	48	23	38
2014	More than 20 years in the federal public service	22	37	19	13	6	3	0	61	19	35

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	45	35	4	12	4	0	80	16	21
2020	3 to 10 years in the federal public service	24	64	9	3	0	0	88	3	29
2020	11 to 20 years in the federal public service	24	41	17	6	12	0	65	18	46
2020	More than 20 years in the federal public service	23	52	11	4	11	0	74	15	23
2019	Less than 3 years in the federal public service	57	20	7	13	3	0	76	16	34
2019	3 to 10 years in the federal public service	30	47	7	17	0	0	77	17	30
2019	11 to 20 years in the federal public service	38	33	15	8	5	0	72	13	39
2019	More than 20 years in the federal public service	21	58	0	16	5	0	79	21	19
2018	Less than 3 years in the federal public service	35	43	13	9	0	0	78	9	14
2018	3 to 10 years in the federal public service	26	34	20	8	13	0	60	21	32
2018	11 to 20 years in the federal public service	12	46	17	21	4	0	58	25	42
2018	More than 20 years in the federal public service	29	33	20	0	17	0	63	17	20
2017	Less than 3 years in the federal public service	69	26	0	5	0	0	95	5	13
2017	3 to 10 years in the federal public service	34	46	8	10	2	0	80	12	40
2017	11 to 20 years in the federal public service	42	25	17	14	2	0	67	16	38
2017	More than 20 years in the federal public service	46	37	9	0	4	4	86	5	23
2014	3 to 10 years in the federal public service	46	17	19	18	0	0	63	18	36
2014	11 to 20 years in the federal public service	20	32	13	24	11	0	52	35	37
2014	More than 20 years in the federal public service	47	19	23	6	5	0	66	11	35

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	35	29	9	22	4	0	64	27	21
2020	3 to 10 years in the federal public service	29	41	17	10	3	0	70	13	29
2020	11 to 20 years in the federal public service	22	42	9	15	12	0	64	27	46
2020	More than 20 years in the federal public service	27	21	36	13	4	0	47	17	23
2019	Less than 3 years in the federal public service	52	32	9	5	2	0	84	7	33
2019	3 to 10 years in the federal public service	27	57	7	3	7	0	83	10	30
2019	11 to 20 years in the federal public service	28	33	15	13	10	0	62	23	39
2019	More than 20 years in the federal public service	32	26	26	11	5	0	58	16	19
2018	Less than 3 years in the federal public service	52	31	9	9	0	0	83	9	14
2018	3 to 10 years in the federal public service	31	34	12	3	18	3	66	21	32
2018	11 to 20 years in the federal public service	26	38	20	6	10	0	64	16	41
2018	More than 20 years in the federal public service	26	28	36	6	3	0	54	10	20
2017	Less than 3 years in the federal public service	69	19	8	0	5	0	88	5	13
2017	3 to 10 years in the federal public service	34	38	10	13	5	0	72	18	40
2017	11 to 20 years in the federal public service	33	42	17	7	0	0	75	7	37
2017	More than 20 years in the federal public service	39	36	13	9	4	0	74	13	23

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	55	13	21	0	12	0	0	67	12	21
2020	3 to 10 years in the federal public service	42	35	3	13	3	0	3	79	17	29
2020	11 to 20 years in the federal public service	45	23	9	8	10	5	0	71	19	46
2020	More than 20 years in the federal public service	38	29	19	4	11	0	0	67	15	23
2019	Less than 3 years in the federal public service	57	31	7	6	0	0	0	88	6	34
2019	3 to 10 years in the federal public service	47	33	17	0	3	0	0	80	3	30
2019	11 to 20 years in the federal public service	38	33	18	5	5	0	0	72	10	39
2019	More than 20 years in the federal public service	37	37	11	11	5	0	0	74	16	19
2018	Less than 3 years in the federal public service	58	24	9	9	0	0	0	81	9	13
2018	3 to 10 years in the federal public service	42	38	3	12	5	0	0	80	17	32
2018	11 to 20 years in the federal public service	36	33	6	17	6	0	2	70	24	42
2018	More than 20 years in the federal public service	33	24	29	3	10	0	0	57	13	20
2017	Less than 3 years in the federal public service	73	4	18	0	5	0	0	77	5	13
2017	3 to 10 years in the federal public service	37	30	13	10	5	3	2	70	16	40
2017	11 to 20 years in the federal public service	27	40	20	11	2	0	0	67	13	38
2017	More than 20 years in the federal public service	55	22	19	4	0	0	0	77	4	23
2014	3 to 10 years in the federal public service	51	23	13	10	4	0	0	74	13	36
2014	11 to 20 years in the federal public service	30	39	15	9	7	0	0	69	16	38
2014	More than 20 years in the federal public service	41	31	8	12	5	0	2	75	17	35

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	36	39	8	12	4	0	0	75	16	21
2020	3 to 10 years in the federal public service	42	39	10	6	3	0	0	81	9	29
2020	11 to 20 years in the federal public service	25	37	13	12	8	0	5	65	21	46
2020	More than 20 years in the federal public service	42	36	11	6	6	0	0	78	11	22
2019	Less than 3 years in the federal public service	70	16	5	9	0	0	0	86	9	33
2019	3 to 10 years in the federal public service	23	50	20	3	3	0	0	73	7	30
2019	11 to 20 years in the federal public service	36	33	18	5	3	3	3	73	8	39
2019	More than 20 years in the federal public service	26	37	21	5	5	5	0	67	11	19
2018	Less than 3 years in the federal public service	22	57	17	5	0	0	0	78	5	14
2018	3 to 10 years in the federal public service	26	39	10	15	10	0	0	65	26	32
2018	11 to 20 years in the federal public service	19	40	22	12	4	0	4	61	16	42
2018	More than 20 years in the federal public service	32	30	20	7	6	0	3	65	14	20
2017	Less than 3 years in the federal public service	82	14	0	4	0	0	0	96	4	13
2017	3 to 10 years in the federal public service	24	33	20	13	5	0	5	60	19	40
2017	11 to 20 years in the federal public service	30	29	19	16	6	0	0	59	22	38
2017	More than 20 years in the federal public service	39	34	19	0	0	0	8	80	0	23
2014	3 to 10 years in the federal public service	34	39	19	9	0	0	0	73	9	36
2014	11 to 20 years in the federal public service	31	46	7	8	4	2	0	79	13	38
2014	More than 20 years in the federal public service	39	38	6	8	2	0	7	83	11	35

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	59	20	8	4	4	0	6	83	9	21
2020	3 to 10 years in the federal public service	49	25	19	0	0	0	7	80	0	29
2020	11 to 20 years in the federal public service	36	23	17	8	12	2	3	61	21	46
2020	More than 20 years in the federal public service	38	34	18	5	5	0	0	72	11	23

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	34	22	24	4	9	6	0	60	14	20
2020	3 to 10 years in the federal public service	15	34	27	17	3	3	0	51	21	29
2020	11 to 20 years in the federal public service	14	27	24	18	15	2	0	42	33	46
2020	More than 20 years in the federal public service	13	40	21	17	8	0	0	54	26	23
2019	Less than 3 years in the federal public service	50	18	12	3	0	11	6	82	4	34
2019	3 to 10 years in the federal public service	21	21	31	24	0	3	0	43	25	29
2019	11 to 20 years in the federal public service	21	31	28	13	5	3	0	53	18	39
2019	More than 20 years in the federal public service	11	42	21	11	5	5	5	59	18	19
2018	Less than 3 years in the federal public service	17	39	26	9	0	9	0	62	9	14
2018	3 to 10 years in the federal public service	8	39	18	23	10	3	0	47	34	32
2018	11 to 20 years in the federal public service	6	27	23	26	14	6	0	34	41	42
2018	More than 20 years in the federal public service	23	27	36	3	10	0	0	50	13	20
2017	Less than 3 years in the federal public service	43	29	9	0	5	10	4	84	6	13
2017	3 to 10 years in the federal public service	19	26	24	13	13	5	0	47	28	39
2017	11 to 20 years in the federal public service	28	43	11	9	9	0	0	70	18	38
2017	More than 20 years in the federal public service	42	29	20	4	0	4	0	74	5	23
2014	3 to 10 years in the federal public service	39	27	15	10	3	7	0	70	13	36
2014	11 to 20 years in the federal public service	24	28	17	22	9	0	0	52	31	38
2014	More than 20 years in the federal public service	31	33	18	6	6	0	6	69	12	35

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	18	31	15	13	18	0	6	52	33	21
2020	3 to 10 years in the federal public service	8	33	11	28	16	0	4	43	46	29
2020	11 to 20 years in the federal public service	5	17	19	21	30	0	8	24	55	46
2020	More than 20 years in the federal public service	9	28	13	12	21	5	13	45	40	23
2019	Less than 3 years in the federal public service	30	34	18	5	7	0	6	68	13	34
2019	3 to 10 years in the federal public service	10	13	20	27	27	0	3	24	55	30
2019	11 to 20 years in the federal public service	13	18	26	23	15	3	3	32	41	39
2019	More than 20 years in the federal public service	11	32	26	11	11	5	5	47	24	19
2018	Less than 3 years in the federal public service	22	30	13	5	22	9	0	57	29	14
2018	3 to 10 years in the federal public service	10	18	8	21	41	3	0	29	63	32
2018	11 to 20 years in the federal public service	4	11	21	25	39	0	0	15	64	42
2018	More than 20 years in the federal public service	16	27	16	14	10	0	16	52	29	20
2017	Less than 3 years in the federal public service	20	0	14	32	5	0	29	28	53	13
2017	3 to 10 years in the federal public service	10	18	12	23	33	2	2	29	59	40
2017	11 to 20 years in the federal public service	2	20	20	25	24	3	5	25	53	38
2017	More than 20 years in the federal public service	27	13	18	14	13	0	15	46	32	23
2014	3 to 10 years in the federal public service	16	12	19	29	16	7	0	31	49	36
2014	11 to 20 years in the federal public service	5	12	12	31	31	2	6	19	68	38
2014	More than 20 years in the federal public service	12	19	19	12	26	2	9	35	43	35

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	59	14	13	4	0	6	4	81	5	21
2020	3 to 10 years in the federal public service	53	28	10	3	3	0	3	83	7	29
2020	11 to 20 years in the federal public service	32	26	24	4	10	0	4	61	14	46
2020	More than 20 years in the federal public service	53	25	4	8	0	4	5	86	9	23
2019	Less than 3 years in the federal public service	70	15	15	0	0	0	0	85	0	33
2019	3 to 10 years in the federal public service	53	17	10	20	0	0	0	70	20	30
2019	11 to 20 years in the federal public service	33	28	18	10	5	3	3	65	16	39
2019	More than 20 years in the federal public service	58	26	11	5	0	0	0	84	5	19

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	36	22	17	6	8	6	4	65	16	21
2020	3 to 10 years in the federal public service	58	26	7	3	0	3	3	89	4	29
2020	11 to 20 years in the federal public service	37	31	22	3	6	0	0	68	10	46
2020	More than 20 years in the federal public service	52	17	17	0	5	4	5	76	6	23
2019	Less than 3 years in the federal public service	59	21	17	2	0	2	0	81	2	33
2019	3 to 10 years in the federal public service	57	23	13	3	3	0	0	80	7	30
2019	11 to 20 years in the federal public service	62	10	15	5	3	3	3	76	8	39
2019	More than 20 years in the federal public service	50	28	11	0	0	6	6	88	0	18

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	92	0	4	0	0	0	4	96	0	21
2020	3 to 10 years in the federal public service	84	12	3	0	0	0	0	97	0	29
2020	11 to 20 years in the federal public service	69	7	11	3	6	2	2	79	9	46
2020	More than 20 years in the federal public service	76	8	0	0	6	10	0	94	6	22
2019	Less than 3 years in the federal public service	95	2	2	2	0	0	0	97	2	33
2019	3 to 10 years in the federal public service	80	13	0	0	3	3	0	97	3	30
2019	11 to 20 years in the federal public service	77	3	10	0	5	5	0	84	5	39
2019	More than 20 years in the federal public service	84	5	5	0	0	0	5	94	0	19

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	75	13	4	0	0	0	8	95	0	21
2020	3 to 10 years in the federal public service	90	7	0	0	0	0	3	100	0	28
2020	11 to 20 years in the federal public service	75	10	2	5	4	3	2	88	9	46
2020	More than 20 years in the federal public service	81	0	4	0	5	9	0	90	6	23
2019	Less than 3 years in the federal public service	93	4	2	2	0	0	0	96	2	32
2019	3 to 10 years in the federal public service	80	7	0	0	3	0	10	96	4	30
2019	11 to 20 years in the federal public service	79	0	8	3	3	3	5	86	6	38
2019	More than 20 years in the federal public service	68	11	11	0	0	0	11	88	0	19

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	41	41	6	8	4	0	82	13	21
2020	3 to 10 years in the federal public service	30	46	17	7	0	0	76	7	29
2020	11 to 20 years in the federal public service	36	40	7	5	12	0	76	17	46
2020	More than 20 years in the federal public service	25	52	9	9	5	0	76	15	23
2019	Less than 3 years in the federal public service	39	28	11	20	2	0	68	22	34
2019	3 to 10 years in the federal public service	45	24	21	10	0	0	69	10	29
2019	11 to 20 years in the federal public service	42	34	18	5	0	0	76	5	38
2019	More than 20 years in the federal public service	32	42	16	5	5	0	74	11	19
2018	Less than 3 years in the federal public service	52	30	13	5	0	0	82	5	14
2018	3 to 10 years in the federal public service	31	26	13	18	13	0	56	30	32
2018	11 to 20 years in the federal public service	25	36	21	16	2	0	61	18	42
2018	More than 20 years in the federal public service	26	38	19	3	10	3	66	14	20
2017	Less than 3 years in the federal public service	37	48	10	5	0	0	85	5	13
2017	3 to 10 years in the federal public service	29	36	18	13	5	0	65	17	40
2017	11 to 20 years in the federal public service	38	34	14	6	8	0	72	14	38
2017	More than 20 years in the federal public service	45	42	9	0	4	0	87	4	23
2014	3 to 10 years in the federal public service	32	44	16	8	0	0	76	8	36
2014	11 to 20 years in the federal public service	35	39	14	10	2	0	74	12	38
2014	More than 20 years in the federal public service	43	31	18	8	0	0	74	8	35

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	29	43	0	20	8	0	0	72	28	21
2020	3 to 10 years in the federal public service	29	41	24	7	0	0	0	69	7	29
2020	11 to 20 years in the federal public service	34	39	9	6	11	0	0	73	18	45
2020	More than 20 years in the federal public service	28	44	17	0	11	0	0	72	11	23
2019	Less than 3 years in the federal public service	63	13	15	7	2	0	0	76	9	34
2019	3 to 10 years in the federal public service	33	40	10	13	3	0	0	73	17	30
2019	11 to 20 years in the federal public service	41	31	15	10	3	0	0	72	13	39
2019	More than 20 years in the federal public service	53	26	11	5	5	0	0	79	11	19
2018	Less than 3 years in the federal public service	61	35	5	0	0	0	0	95	0	14
2018	3 to 10 years in the federal public service	36	36	8	0	20	0	0	72	20	32
2018	11 to 20 years in the federal public service	33	27	23	16	2	0	0	60	17	42
2018	More than 20 years in the federal public service	43	23	16	10	6	0	0	67	17	20
2017	Less than 3 years in the federal public service	43	48	4	5	0	0	0	91	5	13
2017	3 to 10 years in the federal public service	49	31	10	2	7	0	0	81	9	40
2017	11 to 20 years in the federal public service	40	33	13	5	9	0	0	72	14	38
2017	More than 20 years in the federal public service	50	29	13	0	4	4	0	82	5	23
2014	3 to 10 years in the federal public service	40	31	15	10	0	0	4	74	10	36
2014	11 to 20 years in the federal public service	34	40	16	6	4	0	0	74	11	38
2014	More than 20 years in the federal public service	55	18	19	8	0	0	0	73	8	35

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	28	56	8	4	4	0	84	8	21
2020	3 to 10 years in the federal public service	30	64	0	7	0	0	93	7	29
2020	11 to 20 years in the federal public service	23	48	9	12	8	0	71	20	46
2020	More than 20 years in the federal public service	40	33	8	14	6	0	73	19	22
2019	Less than 3 years in the federal public service	58	30	9	2	2	0	88	3	33
2019	3 to 10 years in the federal public service	43	43	10	0	3	0	87	3	30
2019	11 to 20 years in the federal public service	39	34	13	13	0	0	74	13	38
2019	More than 20 years in the federal public service	33	39	17	6	6	0	72	11	18
2018	Less than 3 years in the federal public service	56	44	0	0	0	0	100	0	14
2018	3 to 10 years in the federal public service	26	41	13	12	8	0	67	20	32
2018	11 to 20 years in the federal public service	27	39	15	16	4	0	65	20	42
2018	More than 20 years in the federal public service	30	33	16	3	17	0	63	20	20
2017	Less than 3 years in the federal public service	77	18	0	5	0	0	95	5	13
2017	3 to 10 years in the federal public service	39	48	6	5	2	0	87	7	40
2017	11 to 20 years in the federal public service	38	45	6	2	6	2	85	8	38
2017	More than 20 years in the federal public service	54	33	9	4	0	0	87	4	23
2014	3 to 10 years in the federal public service	46	42	5	7	0	0	88	7	36
2014	11 to 20 years in the federal public service	28	39	16	11	7	0	67	18	38
2014	More than 20 years in the federal public service	52	23	17	8	0	0	75	8	35

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	34	33	10	10	8	6	0	70	19	21
2020	3 to 10 years in the federal public service	15	59	20	7	0	0	0	74	7	29
2020	11 to 20 years in the federal public service	21	34	19	8	15	3	0	56	24	46
2020	More than 20 years in the federal public service	22	37	25	5	5	5	0	62	11	23
2019	Less than 3 years in the federal public service	29	41	5	17	6	2	0	72	23	33
2019	3 to 10 years in the federal public service	13	47	37	3	0	0	0	60	3	30
2019	11 to 20 years in the federal public service	28	41	18	8	3	0	3	71	11	39
2019	More than 20 years in the federal public service	26	47	16	5	5	0	0	74	11	19
2018	Less than 3 years in the federal public service	17	74	9	0	0	0	0	91	0	14
2018	3 to 10 years in the federal public service	13	41	23	8	12	3	0	56	20	32
2018	11 to 20 years in the federal public service	8	47	16	22	6	2	0	56	28	42
2018	More than 20 years in the federal public service	38	30	21	4	7	0	0	68	11	19
2017	Less than 3 years in the federal public service	39	46	10	5	0	0	0	85	5	13
2017	3 to 10 years in the federal public service	24	40	16	5	12	0	3	66	18	40
2017	11 to 20 years in the federal public service	26	46	9	14	2	3	0	74	17	38
2017	More than 20 years in the federal public service	37	36	18	0	4	4	0	76	5	23

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	39	39	13	8	0	0	78	8	21
2020	3 to 10 years in the federal public service	52	35	10	0	3	0	87	3	29
2020	11 to 20 years in the federal public service	38	25	15	13	10	0	63	22	46
2020	More than 20 years in the federal public service	35	34	9	17	5	0	69	22	23
2019	Less than 3 years in the federal public service	46	27	19	7	2	0	72	9	34
2019	3 to 10 years in the federal public service	40	33	3	17	7	0	73	23	30
2019	11 to 20 years in the federal public service	46	31	5	15	3	0	77	18	39
2019	More than 20 years in the federal public service	26	63	0	5	5	0	89	11	19
2018	Less than 3 years in the federal public service	69	9	17	0	5	0	78	5	14
2018	3 to 10 years in the federal public service	28	29	15	15	12	0	57	28	32
2018	11 to 20 years in the federal public service	31	34	6	18	10	0	65	29	40
2018	More than 20 years in the federal public service	37	29	23	7	0	3	69	7	20
2017	Less than 3 years in the federal public service	67	33	0	0	0	0	100	0	13
2017	3 to 10 years in the federal public service	47	18	13	10	11	2	66	21	40
2017	11 to 20 years in the federal public service	33	27	16	14	6	3	63	21	38
2017	More than 20 years in the federal public service	43	34	4	14	4	0	77	19	23
2014	3 to 10 years in the federal public service	54	24	17	5	0	0	78	5	36
2014	11 to 20 years in the federal public service	28	39	7	14	9	2	68	24	38
2014	More than 20 years in the federal public service	47	32	18	2	0	0	79	2	35

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	56	27	10	8	0	0	83	8	21
2020	3 to 10 years in the federal public service	54	33	8	6	0	0	87	6	29
2020	11 to 20 years in the federal public service	23	30	27	16	5	0	52	21	46
2020	More than 20 years in the federal public service	36	28	14	8	14	0	64	22	23
2019	Less than 3 years in the federal public service	40	45	7	7	0	0	85	7	34
2019	3 to 10 years in the federal public service	50	23	10	13	3	0	73	17	30
2019	11 to 20 years in the federal public service	23	36	21	5	15	0	59	21	39
2019	More than 20 years in the federal public service	37	42	5	11	5	0	79	16	19
2018	Less than 3 years in the federal public service	82	18	0	0	0	0	100	0	14
2018	3 to 10 years in the federal public service	31	36	23	8	3	0	67	10	32
2018	11 to 20 years in the federal public service	25	34	25	16	0	0	59	16	42
2018	More than 20 years in the federal public service	27	39	21	4	10	0	66	13	19
2017	Less than 3 years in the federal public service	90	10	0	0	0	0	100	0	13
2017	3 to 10 years in the federal public service	28	45	10	9	6	2	74	16	40
2017	11 to 20 years in the federal public service	26	38	28	2	6	0	64	8	38
2017	More than 20 years in the federal public service	37	38	13	12	0	0	75	12	23
2014	3 to 10 years in the federal public service	42	35	17	6	0	0	76	6	36
2014	11 to 20 years in the federal public service	12	44	23	7	14	0	56	21	38
2014	More than 20 years in the federal public service	39	34	17	5	5	0	73	10	35

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in the federal public service	41	59	21
2020	3 to 10 years in the federal public service	67	33	29
2020	11 to 20 years in the federal public service	49	51	46
2020	More than 20 years in the federal public service	29	71	23

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	55	18	6	3	4	0	14	85	9	21
2020	3 to 10 years in the federal public service	60	19	3	3	0	4	10	92	4	29
2020	11 to 20 years in the federal public service	62	15	3	7	0	2	10	88	8	46
2020	More than 20 years in the federal public service	42	35	4	0	5	4	9	89	6	23

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Less than 3 years in the federal public service	63	22	15	21
2020	3 to 10 years in the federal public service	48	29	23	29
2020	11 to 20 years in the federal public service	17	41	42	46
2020	More than 20 years in the federal public service	13	56	31	23
2019	Less than 3 years in the federal public service	35	26	39	34
2019	3 to 10 years in the federal public service	27	23	50	30
2019	11 to 20 years in the federal public service	26	28	46	39
2019	More than 20 years in the federal public service	21	47	32	19
2018	Less than 3 years in the federal public service	38	29	33	13
2018	3 to 10 years in the federal public service	32	38	30	32
2018	11 to 20 years in the federal public service	32	29	38	42
2018	More than 20 years in the federal public service	10	63	26	20
2017	Less than 3 years in the federal public service	53	10	37	13
2017	3 to 10 years in the federal public service	33	30	37	40
2017	11 to 20 years in the federal public service	23	47	31	38
2017	More than 20 years in the federal public service	20	64	16	23
2014	3 to 10 years in the federal public service	22	48	30	36
2014	11 to 20 years in the federal public service	20	45	35	38
2014	More than 20 years in the federal public service	19	50	31	35

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Less than 3 years in the federal public service	0	13	34	9	44	0	13
2020	3 to 10 years in the federal public service	7	27	50	0	9	7	14
2019	11 to 20 years in the federal public service	10	0	50	20	0	20	10
2018	3 to 10 years in the federal public service	0	17	83	0	0	0	12
2018	11 to 20 years in the federal public service	0	6	70	6	0	17	13
2017	3 to 10 years in the federal public service	0	38	38	9	0	15	13

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	45	26	11	14	4	0	71	18	21
2020	3 to 10 years in the federal public service	49	41	7	3	0	0	90	3	29
2020	11 to 20 years in the federal public service	40	47	4	3	6	0	87	9	46
2020	More than 20 years in the federal public service	46	31	9	5	4	5	80	10	23
2019	Less than 3 years in the federal public service	57	32	7	2	2	0	89	3	34
2019	3 to 10 years in the federal public service	47	37	13	0	3	0	83	3	30
2019	11 to 20 years in the federal public service	46	38	8	5	3	0	85	8	39
2019	More than 20 years in the federal public service	58	26	11	5	0	0	84	5	19
2018	Less than 3 years in the federal public service	74	18	0	0	9	0	91	9	14
2018	3 to 10 years in the federal public service	44	41	10	3	3	0	85	5	32
2018	11 to 20 years in the federal public service	46	42	2	4	6	0	88	10	42
2018	More than 20 years in the federal public service	40	47	6	7	0	0	87	7	20
2017	Less than 3 years in the federal public service	69	26	0	0	5	0	95	5	13
2017	3 to 10 years in the federal public service	57	30	6	2	4	0	87	7	40
2017	11 to 20 years in the federal public service	37	50	8	5	0	0	87	5	38
2017	More than 20 years in the federal public service	60	36	4	0	0	0	96	0	23
2014	3 to 10 years in the federal public service	59	25	14	0	3	0	84	3	36
2014	11 to 20 years in the federal public service	46	33	11	6	5	0	79	11	38
2014	More than 20 years in the federal public service	51	37	8	3	0	0	89	3	35

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	24	32	13	14	17	0	56	31	21
2020	3 to 10 years in the federal public service	26	45	19	3	7	0	71	10	29
2020	11 to 20 years in the federal public service	11	36	13	28	13	0	47	41	46
2020	More than 20 years in the federal public service	13	41	23	19	4	0	54	23	23
2019	Less than 3 years in the federal public service	53	37	3	3	3	0	90	7	34
2019	3 to 10 years in the federal public service	20	37	13	20	10	0	57	30	30
2019	11 to 20 years in the federal public service	13	26	23	23	15	0	38	38	39
2019	More than 20 years in the federal public service	22	33	28	11	6	0	56	17	18
2018	Less than 3 years in the federal public service	22	43	22	14	0	0	64	14	14
2018	3 to 10 years in the federal public service	18	15	18	31	18	0	33	49	32
2018	11 to 20 years in the federal public service	4	38	23	16	20	0	42	35	42
2018	More than 20 years in the federal public service	27	27	36	0	10	0	54	10	20
2017	Less than 3 years in the federal public service	82	13	0	5	0	0	95	5	13
2017	3 to 10 years in the federal public service	36	44	9	11	0	0	80	11	40
2017	11 to 20 years in the federal public service	33	46	8	7	3	3	81	11	38
2017	More than 20 years in the federal public service	28	48	20	0	4	0	76	4	23
2014	3 to 10 years in the federal public service	42	47	10	0	0	0	90	0	36
2014	11 to 20 years in the federal public service	29	45	15	6	5	0	74	11	38
2014	More than 20 years in the federal public service	44	29	18	4	0	5	77	5	35

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	18	21	29	22	10	0	0	32	39	21
2020	3 to 10 years in the federal public service	3	27	36	30	3	0	0	34	31	29
2020	11 to 20 years in the federal public service	22	33	29	11	5	0	0	16	55	46
2020	More than 20 years in the federal public service	22	25	39	5	4	5	0	10	49	23
2019	Less than 3 years in the federal public service	0	21	19	37	23	0	0	60	21	33
2019	3 to 10 years in the federal public service	13	43	27	13	3	0	0	17	57	30
2019	11 to 20 years in the federal public service	18	44	28	3	3	3	3	5	65	39
2019	More than 20 years in the federal public service	5	42	26	21	5	0	0	26	47	19
2018	Less than 3 years in the federal public service	0	9	36	34	22	0	0	56	9	14
2018	3 to 10 years in the federal public service	35	28	16	18	0	0	3	19	65	32
2018	11 to 20 years in the federal public service	10	43	36	0	11	0	0	11	52	42
2018	More than 20 years in the federal public service	10	21	52	0	16	0	0	16	31	20
2017	Less than 3 years in the federal public service	5	4	23	23	34	0	10	64	10	13
2017	3 to 10 years in the federal public service	10	23	29	24	15	0	0	38	33	40
2017	11 to 20 years in the federal public service	17	28	26	21	6	0	3	27	46	37
2017	More than 20 years in the federal public service	0	30	42	21	3	0	4	25	31	23
2014	3 to 10 years in the federal public service	3	20	45	20	13	0	0	33	22	36
2014	11 to 20 years in the federal public service	12	34	37	9	5	0	3	14	47	38
2014	More than 20 years in the federal public service	8	32	48	2	7	0	3	9	41	35

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	13	13	23	25	27	0	0	52	25	21
2020	3 to 10 years in the federal public service	8	29	31	18	15	0	0	33	36	29
2020	11 to 20 years in the federal public service	22	35	25	13	2	3	0	15	59	46
2020	More than 20 years in the federal public service	11	32	38	11	9	0	0	20	42	23
2019	Less than 3 years in the federal public service	3	9	21	28	36	0	2	66	13	33
2019	3 to 10 years in the federal public service	23	30	20	17	7	3	0	24	55	30
2019	11 to 20 years in the federal public service	18	33	26	13	8	3	0	21	53	39
2019	More than 20 years in the federal public service	11	26	26	26	11	0	0	37	37	19
2018	Less than 3 years in the federal public service	5	9	22	26	30	9	0	61	15	14
2018	3 to 10 years in the federal public service	23	28	33	8	5	3	0	13	53	32
2018	11 to 20 years in the federal public service	14	31	24	13	15	0	4	29	46	42
2018	More than 20 years in the federal public service	11	18	31	25	14	0	0	39	30	19
2017	Less than 3 years in the federal public service	5	0	9	14	63	0	10	85	5	13
2017	3 to 10 years in the federal public service	7	7	22	25	29	0	10	60	16	40
2017	11 to 20 years in the federal public service	9	15	15	37	12	0	12	56	27	35
2017	More than 20 years in the federal public service	4	4	19	29	36	0	8	70	10	23
2014	3 to 10 years in the federal public service	0	12	21	32	25	6	4	64	14	36
2014	11 to 20 years in the federal public service	2	13	25	29	22	0	8	56	17	38
2014	More than 20 years in the federal public service	0	36	20	27	11	0	5	40	38	35

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	24	24	20	13	20	0	0	33	48	21
2020	3 to 10 years in the federal public service	11	29	31	14	15	0	0	29	40	29
2020	11 to 20 years in the federal public service	14	34	24	22	2	3	2	24	51	46
2020	More than 20 years in the federal public service	13	23	47	7	9	0	0	17	36	23
2019	Less than 3 years in the federal public service	0	14	11	39	33	2	2	74	14	33
2019	3 to 10 years in the federal public service	10	40	30	17	3	0	0	20	50	30
2019	11 to 20 years in the federal public service	18	21	36	21	5	0	0	26	38	39
2019	More than 20 years in the federal public service	5	26	42	26	0	0	0	26	32	19
2018	Less than 3 years in the federal public service	5	26	22	22	26	0	0	47	31	14
2018	3 to 10 years in the federal public service	26	10	43	18	3	0	0	21	36	32
2018	11 to 20 years in the federal public service	16	25	27	18	11	0	4	30	42	42
2018	More than 20 years in the federal public service	34	10	20	13	13	10	0	29	49	20
2017	Less than 3 years in the federal public service	0	24	25	8	34	0	10	47	26	13
2017	3 to 10 years in the federal public service	0	15	19	37	24	0	5	64	16	40
2017	11 to 20 years in the federal public service	3	10	25	43	16	0	3	61	13	35
2017	More than 20 years in the federal public service	4	19	14	21	27	6	8	56	27	23
2014	3 to 10 years in the federal public service	3	14	38	27	15	4	0	44	17	36
2014	11 to 20 years in the federal public service	3	16	39	30	13	0	0	43	18	37
2014	More than 20 years in the federal public service	13	23	18	23	19	0	3	43	38	35

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	4	23	8	25	39	0	0	64	27	21
2020	3 to 10 years in the federal public service	3	22	24	31	19	0	0	51	25	28
2020	11 to 20 years in the federal public service	19	30	24	20	5	0	2	26	50	46
2020	More than 20 years in the federal public service	13	27	30	15	15	0	0	29	40	23
2019	Less than 3 years in the federal public service	2	0	17	30	51	0	0	81	2	33
2019	3 to 10 years in the federal public service	7	17	43	20	10	3	0	31	24	30
2019	11 to 20 years in the federal public service	15	15	38	15	15	0	0	31	31	39
2019	More than 20 years in the federal public service	5	21	26	47	0	0	0	47	26	19
2018	Less than 3 years in the federal public service	0	0	5	19	76	0	0	95	0	13
2018	3 to 10 years in the federal public service	5	25	26	28	10	0	5	40	32	32
2018	11 to 20 years in the federal public service	10	14	36	27	13	0	0	40	24	42
2018	More than 20 years in the federal public service	13	24	36	3	22	0	0	26	38	20
2017	Less than 3 years in the federal public service	0	0	8	28	54	0	10	91	0	13
2017	3 to 10 years in the federal public service	10	20	30	18	17	0	5	37	31	40
2017	11 to 20 years in the federal public service	14	19	19	32	14	0	3	47	33	37
2017	More than 20 years in the federal public service	5	14	28	19	25	0	9	49	21	21
2014	3 to 10 years in the federal public service	3	9	25	29	26	4	4	60	13	35
2014	11 to 20 years in the federal public service	11	22	42	18	7	0	0	25	32	38
2014	More than 20 years in the federal public service	2	17	34	27	9	0	10	40	22	35

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	4	4	23	43	20	0	6	67	9	21
2020	3 to 10 years in the federal public service	3	13	30	28	22	4	0	52	17	29
2020	11 to 20 years in the federal public service	19	32	28	15	6	0	0	21	51	46
2020	More than 20 years in the federal public service	17	26	25	23	9	0	0	32	43	23
2019	Less than 3 years in the federal public service	6	3	8	32	49	2	0	82	10	33
2019	3 to 10 years in the federal public service	10	20	30	27	10	0	3	38	31	30
2019	11 to 20 years in the federal public service	15	31	18	26	10	0	0	36	46	39
2019	More than 20 years in the federal public service	5	26	26	26	16	0	0	42	32	19
2018	Less than 3 years in the federal public service	0	5	26	22	43	0	5	68	5	14
2018	3 to 10 years in the federal public service	11	30	15	31	8	0	5	40	43	32
2018	11 to 20 years in the federal public service	8	25	35	16	11	2	4	28	35	42
2018	More than 20 years in the federal public service	17	27	39	0	16	0	0	16	44	20
2017	Less than 3 years in the federal public service	0	0	19	20	42	0	20	77	0	13
2017	3 to 10 years in the federal public service	7	38	28	15	5	0	7	21	49	40
2017	11 to 20 years in the federal public service	12	27	38	11	3	0	9	15	42	35
2017	More than 20 years in the federal public service	0	21	35	16	19	0	10	38	23	23
2014	3 to 10 years in the federal public service	6	34	27	14	19	0	0	32	40	36
2014	11 to 20 years in the federal public service	18	29	39	7	7	0	0	15	47	38
2014	More than 20 years in the federal public service	10	48	17	9	12	0	3	22	60	35

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	21	13	11	14	35	0	6	52	36	21
2020	3 to 10 years in the federal public service	19	26	28	15	12	0	0	26	46	28
2020	11 to 20 years in the federal public service	24	36	20	9	11	0	0	20	60	46
2020	More than 20 years in the federal public service	27	15	28	16	15	0	0	30	42	23
2019	Less than 3 years in the federal public service	2	7	11	13	52	8	8	76	10	33
2019	3 to 10 years in the federal public service	27	10	27	20	13	0	3	34	38	30
2019	11 to 20 years in the federal public service	16	42	26	8	5	0	3	14	59	38
2019	More than 20 years in the federal public service	11	21	32	16	21	0	0	37	32	19
2018	Less than 3 years in the federal public service	14	13	26	22	17	9	0	42	29	14
2018	3 to 10 years in the federal public service	18	39	13	20	5	0	5	27	60	32
2018	11 to 20 years in the federal public service	15	27	19	20	11	0	8	33	46	42
2018	More than 20 years in the federal public service	20	14	32	20	13	0	0	33	35	20
2017	Less than 3 years in the federal public service	0	9	15	4	33	0	39	61	14	13
2017	3 to 10 years in the federal public service	10	20	18	21	19	0	12	45	34	40
2017	11 to 20 years in the federal public service	4	17	29	33	12	0	6	48	22	35
2017	More than 20 years in the federal public service	0	34	12	16	28	0	8	49	38	23
2014	3 to 10 years in the federal public service	0	6	20	25	39	4	6	71	7	36
2014	11 to 20 years in the federal public service	8	12	13	36	24	2	5	64	22	38
2014	More than 20 years in the federal public service	7	15	13	27	25	2	11	60	25	35

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	8	21	22	27	15	0	6	45	31	21
2020	3 to 10 years in the federal public service	0	27	40	25	8	0	0	33	27	29
2020	11 to 20 years in the federal public service	8	22	36	23	9	2	0	33	30	46
2020	More than 20 years in the federal public service	15	15	38	13	20	0	0	32	30	23
2019	Less than 3 years in the federal public service	0	7	12	26	53	2	0	80	8	32
2019	3 to 10 years in the federal public service	13	20	30	23	13	0	0	37	33	30
2019	11 to 20 years in the federal public service	5	23	44	18	8	0	3	26	29	39
2019	More than 20 years in the federal public service	5	21	21	37	16	0	0	53	26	19
2018	Less than 3 years in the federal public service	0	31	9	17	43	0	0	60	31	14
2018	3 to 10 years in the federal public service	24	8	29	26	10	0	3	38	33	31
2018	11 to 20 years in the federal public service	6	23	33	21	13	0	4	36	30	42
2018	More than 20 years in the federal public service	20	7	40	0	23	6	3	25	31	20
2017	Less than 3 years in the federal public service	0	14	5	15	37	10	20	74	19	13
2017	3 to 10 years in the federal public service	7	6	30	20	22	3	12	49	15	40
2017	11 to 20 years in the federal public service	4	14	28	34	17	0	3	53	18	35
2017	More than 20 years in the federal public service	0	4	17	30	25	4	18	72	6	23
2014	3 to 10 years in the federal public service	3	13	36	26	15	4	4	45	16	36
2014	11 to 20 years in the federal public service	8	12	32	24	18	3	2	45	21	38
2014	More than 20 years in the federal public service	2	23	29	16	19	4	7	39	28	35

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	0	6	34	23	32	0	6	59	6	21
2020	3 to 10 years in the federal public service	3	9	24	32	32	0	0	64	12	29
2020	11 to 20 years in the federal public service	2	12	30	36	20	0	0	56	14	45
2020	More than 20 years in the federal public service	0	4	23	31	37	0	6	72	4	22
2019	Less than 3 years in the federal public service	0	5	14	42	37	2	0	81	5	33
2019	3 to 10 years in the federal public service	3	7	30	33	27	0	0	60	10	30
2019	11 to 20 years in the federal public service	8	13	28	33	15	0	3	50	21	39
2019	More than 20 years in the federal public service	0	5	16	42	26	0	11	76	6	19

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	18	25	10	33	8	6	46	44	21
2020	3 to 10 years in the federal public service	16	47	14	19	3	0	64	22	29
2020	11 to 20 years in the federal public service	18	17	17	30	16	2	35	48	46
2020	More than 20 years in the federal public service	13	36	21	21	9	0	50	30	23
2019	Less than 3 years in the federal public service	34	46	6	11	3	0	80	15	34
2019	3 to 10 years in the federal public service	7	13	20	37	17	7	21	57	30
2019	11 to 20 years in the federal public service	5	15	26	31	18	5	22	51	39
2019	More than 20 years in the federal public service	17	28	28	22	6	0	44	28	18

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	59	31	0	10	0	0	0	90	10	21
2020	3 to 10 years in the federal public service	45	48	7	0	0	0	0	93	0	29
2020	11 to 20 years in the federal public service	47	13	20	9	11	0	0	61	20	45
2020	More than 20 years in the federal public service	55	17	17	5	5	0	0	72	11	23
2019	Less than 3 years in the federal public service	60	31	2	7	0	0	0	91	7	34
2019	3 to 10 years in the federal public service	53	27	7	10	3	0	0	80	13	30
2019	11 to 20 years in the federal public service	55	21	11	3	11	0	0	76	13	38
2019	More than 20 years in the federal public service	61	17	11	11	0	0	0	78	11	18
2018	Less than 3 years in the federal public service	87	5	0	0	9	0	0	91	9	14
2018	3 to 10 years in the federal public service	33	31	8	18	8	3	0	66	26	32
2018	11 to 20 years in the federal public service	35	33	9	14	6	4	0	70	20	42
2018	More than 20 years in the federal public service	53	24	6	7	10	0	0	77	17	20
2017	Less than 3 years in the federal public service	67	18	10	0	5	0	0	85	5	13
2017	3 to 10 years in the federal public service	39	27	14	8	9	0	2	67	18	40
2017	11 to 20 years in the federal public service	39	28	16	6	9	0	2	68	15	38
2017	More than 20 years in the federal public service	59	33	4	4	0	0	0	91	4	23
2014	3 to 10 years in the federal public service	45	28	12	7	7	0	0	73	15	36
2014	11 to 20 years in the federal public service	44	25	2	10	19	0	0	69	29	38
2014	More than 20 years in the federal public service	35	22	18	14	11	0	0	57	25	35

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	71	19	0	10	0	0	90	10	20
2020	3 to 10 years in the federal public service	54	43	0	3	0	0	97	3	29
2020	11 to 20 years in the federal public service	55	23	12	6	4	0	78	10	46
2020	More than 20 years in the federal public service	44	27	15	15	0	0	71	15	23
2019	Less than 3 years in the federal public service	65	28	2	6	0	0	93	6	34
2019	3 to 10 years in the federal public service	67	17	7	3	7	0	83	10	30
2019	11 to 20 years in the federal public service	54	33	5	5	3	0	87	8	39
2019	More than 20 years in the federal public service	53	21	11	11	5	0	74	16	19
2018	Less than 3 years in the federal public service	87	13	0	0	0	0	100	0	14
2018	3 to 10 years in the federal public service	38	34	18	10	0	0	72	10	32
2018	11 to 20 years in the federal public service	32	48	6	8	6	0	81	14	42
2018	More than 20 years in the federal public service	37	39	14	0	10	0	76	10	20
2017	Less than 3 years in the federal public service	95	0	0	0	5	0	95	5	13
2017	3 to 10 years in the federal public service	43	36	14	2	2	2	81	5	40
2017	11 to 20 years in the federal public service	34	45	12	6	0	3	81	6	37
2017	More than 20 years in the federal public service	50	33	13	4	0	0	83	4	23
2014	3 to 10 years in the federal public service	44	33	16	7	0	0	76	7	36
2014	11 to 20 years in the federal public service	35	32	18	7	8	0	67	15	38
2014	More than 20 years in the federal public service	41	27	17	15	0	0	68	15	35

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	59	33	4	4	0	0	92	4	21
2020	3 to 10 years in the federal public service	36	54	10	0	0	0	90	0	29
2020	11 to 20 years in the federal public service	40	33	17	2	8	0	72	10	46
2020	More than 20 years in the federal public service	42	33	14	6	6	0	75	11	22
2019	Less than 3 years in the federal public service	62	25	0	11	2	0	87	13	34
2019	3 to 10 years in the federal public service	63	33	0	3	0	0	97	3	30
2019	11 to 20 years in the federal public service	54	26	10	5	5	0	79	10	39
2019	More than 20 years in the federal public service	47	26	16	5	5	0	74	11	19
2018	Less than 3 years in the federal public service	91	5	0	5	0	0	95	5	14
2018	3 to 10 years in the federal public service	39	34	20	3	5	0	73	8	32
2018	11 to 20 years in the federal public service	29	50	6	8	4	4	82	12	42
2018	More than 20 years in the federal public service	39	40	10	3	6	0	80	10	20

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	37	29	18	10	6	0	66	15	21
2020	3 to 10 years in the federal public service	37	42	10	3	0	8	86	4	29
2020	11 to 20 years in the federal public service	25	33	13	17	6	5	61	25	45
2020	More than 20 years in the federal public service	26	32	23	9	5	5	61	15	23
2019	Less than 3 years in the federal public service	50	25	15	3	0	7	81	4	34
2019	3 to 10 years in the federal public service	17	40	30	7	3	3	59	10	30
2019	11 to 20 years in the federal public service	33	33	18	5	10	0	67	15	39
2019	More than 20 years in the federal public service	42	37	16	0	5	0	79	5	19
2018	Less than 3 years in the federal public service	74	18	0	9	0	0	91	9	14
2018	3 to 10 years in the federal public service	26	31	23	10	5	5	60	15	32
2018	11 to 20 years in the federal public service	27	39	21	10	0	4	68	10	42
2018	More than 20 years in the federal public service	37	40	3	7	6	6	82	14	20
2017	Less than 3 years in the federal public service	87	13	0	0	0	0	100	0	13
2017	3 to 10 years in the federal public service	36	35	15	12	2	0	71	15	40
2017	11 to 20 years in the federal public service	33	58	2	2	3	0	92	6	38
2017	More than 20 years in the federal public service	48	39	13	0	0	0	87	0	23
2014	3 to 10 years in the federal public service	56	35	5	0	0	4	95	0	36
2014	11 to 20 years in the federal public service	34	45	9	6	2	3	82	8	38
2014	More than 20 years in the federal public service	50	38	7	0	0	5	93	0	35

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	37	15	25	6	13	0	4	55	19	21
2020	3 to 10 years in the federal public service	32	27	28	13	0	0	0	59	13	29
2020	11 to 20 years in the federal public service	23	34	32	4	3	4	0	59	7	46
2020	More than 20 years in the federal public service	18	33	21	13	5	9	0	56	20	23
2019	Less than 3 years in the federal public service	50	28	6	6	3	7	0	84	10	34
2019	3 to 10 years in the federal public service	13	37	33	7	3	7	0	54	11	30
2019	11 to 20 years in the federal public service	41	28	15	8	5	0	3	71	13	39
2019	More than 20 years in the federal public service	44	33	17	0	0	6	0	82	0	18
2018	Less than 3 years in the federal public service	64	36	0	0	0	0	0	100	0	14
2018	3 to 10 years in the federal public service	29	29	21	13	0	8	0	63	14	31
2018	11 to 20 years in the federal public service	31	44	18	4	0	4	0	78	4	42
2018	More than 20 years in the federal public service	33	37	13	3	6	6	0	75	11	20
2017	Less than 3 years in the federal public service	53	32	5	0	0	10	0	95	0	13
2017	3 to 10 years in the federal public service	32	30	17	14	4	2	0	64	19	40
2017	11 to 20 years in the federal public service	36	37	21	6	0	0	0	73	6	38
2017	More than 20 years in the federal public service	50	25	20	0	0	4	0	79	0	23
2014	3 to 10 years in the federal public service	60	25	10	3	0	0	3	87	3	36
2014	11 to 20 years in the federal public service	42	37	19	0	2	0	0	79	2	38
2014	More than 20 years in the federal public service	45	36	14	0	0	2	4	86	0	35

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	55	38	8	0	0	0	92	0	21
2020	3 to 10 years in the federal public service	65	29	3	3	0	0	93	3	29
2020	11 to 20 years in the federal public service	31	37	14	6	11	2	69	17	46
2020	More than 20 years in the federal public service	38	27	17	13	5	0	65	19	23
2019	Less than 3 years in the federal public service	62	16	14	2	6	0	79	8	33
2019	3 to 10 years in the federal public service	30	43	10	13	3	0	73	17	30
2019	11 to 20 years in the federal public service	38	36	18	3	5	0	74	8	39
2019	More than 20 years in the federal public service	58	26	11	0	5	0	84	5	19
2018	Less than 3 years in the federal public service	71	29	0	0	0	0	100	0	13
2018	3 to 10 years in the federal public service	28	36	12	13	10	0	65	23	32
2018	11 to 20 years in the federal public service	17	46	23	8	6	0	63	14	42
2018	More than 20 years in the federal public service	50	27	10	3	10	0	77	13	20
2017	Less than 3 years in the federal public service	82	14	5	0	0	0	95	0	13
2017	3 to 10 years in the federal public service	55	33	8	2	2	0	88	4	40
2017	11 to 20 years in the federal public service	52	32	8	8	0	0	84	8	38
2017	More than 20 years in the federal public service	60	31	0	9	0	0	91	9	23
2014	3 to 10 years in the federal public service	57	36	5	2	0	0	93	2	36
2014	11 to 20 years in the federal public service	47	34	8	0	11	0	81	11	38
2014	More than 20 years in the federal public service	59	29	13	0	0	0	87	0	35

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	55	21	6	4	4	6	4	84	9	21
2020	3 to 10 years in the federal public service	41	23	22	11	0	3	0	66	11	29
2020	11 to 20 years in the federal public service	48	25	9	5	4	5	4	80	10	46
2020	More than 20 years in the federal public service	46	28	12	9	5	0	0	73	15	23

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	30	19	22	15	4	6	4	54	21	20
2020	3 to 10 years in the federal public service	29	35	12	17	7	0	0	64	24	29
2020	11 to 20 years in the federal public service	22	35	23	8	3	7	2	62	12	46
2020	More than 20 years in the federal public service	15	25	39	11	5	5	0	41	17	23

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	48	23	6	8	0	6	10	83	10	21
2020	3 to 10 years in the federal public service	30	49	13	8	0	0	0	79	8	29
2020	11 to 20 years in the federal public service	36	19	14	14	9	5	4	61	24	46
2020	More than 20 years in the federal public service	32	31	27	0	10	0	0	63	10	22

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	25	31	11	17	10	6	0	60	28	21
2020	3 to 10 years in the federal public service	26	31	17	3	3	11	8	71	8	29
2020	11 to 20 years in the federal public service	21	29	20	10	10	7	2	55	23	46
2020	More than 20 years in the federal public service	20	31	30	5	11	4	0	52	17	23
2019	Less than 3 years in the federal public service	48	21	11	3	11	6	0	73	15	34
2019	3 to 10 years in the federal public service	43	27	17	7	3	0	3	72	10	30
2019	11 to 20 years in the federal public service	41	23	15	8	10	3	0	66	18	39
2019	More than 20 years in the federal public service	26	26	26	5	11	5	0	56	17	19
2018	Less than 3 years in the federal public service	43	18	9	0	0	13	17	88	0	14
2018	3 to 10 years in the federal public service	18	23	21	3	25	5	5	46	31	32
2018	11 to 20 years in the federal public service	18	42	10	14	11	4	2	63	27	42
2018	More than 20 years in the federal public service	39	29	14	0	14	4	0	71	15	19
2017	Less than 3 years in the federal public service	67	15	4	0	5	0	10	90	5	13
2017	3 to 10 years in the federal public service	29	17	24	18	7	2	2	48	26	40
2017	11 to 20 years in the federal public service	24	32	21	11	12	0	0	56	23	38
2017	More than 20 years in the federal public service	20	44	6	4	9	4	13	77	16	23
2014	3 to 10 years in the federal public service	33	24	17	10	10	0	6	61	21	36
2014	11 to 20 years in the federal public service	15	47	13	8	14	2	0	63	23	38
2014	More than 20 years in the federal public service	25	23	17	19	14	0	3	49	34	35

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	48	14	19	14	0	6	0	65	15	21
2020	3 to 10 years in the federal public service	32	37	11	13	3	3	0	72	17	29
2020	11 to 20 years in the federal public service	21	33	14	11	19	2	0	55	30	46
2020	More than 20 years in the federal public service	24	25	33	9	9	0	0	49	19	23
2019	Less than 3 years in the federal public service	65	12	5	11	6	0	0	78	17	33
2019	3 to 10 years in the federal public service	37	37	7	20	0	0	0	73	20	30
2019	11 to 20 years in the federal public service	33	31	8	18	10	0	0	64	28	39
2019	More than 20 years in the federal public service	33	39	17	6	6	0	0	72	11	18
2018	Less than 3 years in the federal public service	17	57	13	13	0	0	0	74	13	14
2018	3 to 10 years in the federal public service	18	26	5	27	21	3	0	45	49	32
2018	11 to 20 years in the federal public service	14	43	16	22	2	4	0	59	25	42
2018	More than 20 years in the federal public service	45	24	7	14	7	4	0	72	21	19
2017	Less than 3 years in the federal public service	59	37	4	0	0	0	0	96	0	13
2017	3 to 10 years in the federal public service	50	26	16	3	0	5	0	79	3	40
2017	11 to 20 years in the federal public service	45	27	14	9	0	5	0	76	9	38
2017	More than 20 years in the federal public service	46	34	10	6	4	0	0	80	10	23
2014	3 to 10 years in the federal public service	51	34	11	0	0	4	0	88	0	36
2014	11 to 20 years in the federal public service	39	46	2	2	5	3	2	90	8	38
2014	More than 20 years in the federal public service	54	16	13	6	6	5	0	74	12	35

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	35	32	11	13	8	0	0	67	22	21
2020	3 to 10 years in the federal public service	29	42	16	10	3	0	0	71	13	29
2020	11 to 20 years in the federal public service	19	17	34	15	15	0	0	36	30	46
2020	More than 20 years in the federal public service	19	21	42	9	9	0	0	40	19	23
2019	Less than 3 years in the federal public service	56	19	11	2	7	6	0	79	9	34
2019	3 to 10 years in the federal public service	27	20	27	23	3	0	0	47	27	30
2019	11 to 20 years in the federal public service	21	33	26	13	8	0	0	54	21	39
2019	More than 20 years in the federal public service	16	58	21	0	5	0	0	74	5	19
2018	Less than 3 years in the federal public service	47	22	22	0	0	9	0	76	0	14
2018	3 to 10 years in the federal public service	10	26	24	13	21	5	0	39	36	31
2018	11 to 20 years in the federal public service	13	27	38	14	6	0	2	41	20	42
2018	More than 20 years in the federal public service	51	10	24	0	10	4	0	64	11	19

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	34	19	10	8	14	15	0	62	27	21
2020	3 to 10 years in the federal public service	8	29	23	18	15	3	3	40	36	29
2020	11 to 20 years in the federal public service	14	10	15	25	30	7	0	25	58	46
2020	More than 20 years in the federal public service	3	19	46	4	21	0	6	24	27	22
2019	Less than 3 years in the federal public service	44	20	11	3	13	9	0	71	18	34
2019	3 to 10 years in the federal public service	7	20	33	23	7	3	7	30	33	30
2019	11 to 20 years in the federal public service	8	11	26	26	21	5	3	20	51	38
2019	More than 20 years in the federal public service	11	26	26	26	0	5	5	41	29	19
2018	Less than 3 years in the federal public service	19	24	19	10	5	24	0	56	20	13
2018	3 to 10 years in the federal public service	10	13	11	20	30	13	3	27	60	32
2018	11 to 20 years in the federal public service	2	21	19	23	18	11	6	27	50	42
2018	More than 20 years in the federal public service	26	10	26	10	17	3	6	41	30	20
2017	Less than 3 years in the federal public service	55	15	0	11	4	10	5	82	18	12
2017	3 to 10 years in the federal public service	5	25	25	11	10	17	7	40	27	40
2017	11 to 20 years in the federal public service	24	17	23	16	7	8	5	48	27	38
2017	More than 20 years in the federal public service	34	21	10	10	13	8	4	62	26	23
2014	3 to 10 years in the federal public service	33	32	10	8	9	5	3	71	18	36
2014	11 to 20 years in the federal public service	11	21	19	28	13	5	4	34	45	38
2014	More than 20 years in the federal public service	25	29	17	4	11	11	2	62	18	35

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	53	29	6	13	0	0	82	13	21
2020	3 to 10 years in the federal public service	35	58	3	3	0	0	93	3	29
2020	11 to 20 years in the federal public service	37	52	2	2	4	3	92	6	46
2020	More than 20 years in the federal public service	52	39	5	4	0	0	91	4	23

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	45	38	4	4	0	8	91	5	21
2020	3 to 10 years in the federal public service	31	45	16	3	0	4	79	3	29
2020	11 to 20 years in the federal public service	21	49	9	12	7	3	71	20	46
2020	More than 20 years in the federal public service	44	39	13	4	0	0	83	4	22
2019	Less than 3 years in the federal public service	54	41	2	2	2	0	95	3	34
2019	3 to 10 years in the federal public service	57	20	13	3	7	0	77	10	30
2019	11 to 20 years in the federal public service	51	28	8	8	5	0	79	13	39
2019	More than 20 years in the federal public service	42	37	16	5	0	0	79	5	19
2017	Less than 3 years in the federal public service	73	19	9	0	0	0	91	0	13
2017	3 to 10 years in the federal public service	38	37	5	18	3	0	74	21	40
2017	11 to 20 years in the federal public service	45	34	3	16	2	0	79	18	38
2017	More than 20 years in the federal public service	57	35	0	9	0	0	91	9	23
2014	3 to 10 years in the federal public service	42	42	11	3	3	0	84	5	36
2014	11 to 20 years in the federal public service	35	33	5	18	9	0	69	26	37
2014	More than 20 years in the federal public service	43	47	10	0	0	0	90	0	35

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	64	13	8	4	0	10	86	5	21
2020	3 to 10 years in the federal public service	49	37	10	3	0	0	87	3	29
2020	11 to 20 years in the federal public service	34	46	2	11	6	0	80	18	46
2020	More than 20 years in the federal public service	45	44	11	0	0	0	89	0	23
2019	Less than 3 years in the federal public service	55	36	2	2	6	0	91	7	34
2019	3 to 10 years in the federal public service	41	28	14	14	3	0	69	17	29
2019	11 to 20 years in the federal public service	42	39	16	3	0	0	82	3	38
2019	More than 20 years in the federal public service	56	28	17	0	0	0	83	0	18
2017	Less than 3 years in the federal public service	91	4	5	0	0	0	95	0	13
2017	3 to 10 years in the federal public service	52	38	0	8	2	0	90	10	40
2017	11 to 20 years in the federal public service	39	42	13	6	0	0	81	6	38
2017	More than 20 years in the federal public service	63	28	4	4	0	0	92	4	23
2014	3 to 10 years in the federal public service	56	30	9	3	3	0	86	5	36
2014	11 to 20 years in the federal public service	47	32	3	16	2	0	79	18	38
2014	More than 20 years in the federal public service	53	33	9	2	2	0	87	5	35

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	89	0	0	11	0	0	0	89	11	21
2020	3 to 10 years in the federal public service	81	13	3	3	0	0	0	94	3	29
2020	11 to 20 years in the federal public service	63	31	0	0	0	3	3	100	0	46
2020	More than 20 years in the federal public service	70	27	3	0	0	0	0	97	0	23
2017	Less than 3 years in the federal public service	81	19	0	0	0	0	0	100	0	13
2017	3 to 10 years in the federal public service	57	33	5	2	3	0	0	90	5	40
2017	11 to 20 years in the federal public service	58	28	8	3	0	0	2	88	3	38
2017	More than 20 years in the federal public service	55	26	10	8	0	0	0	81	8	23
2014	3 to 10 years in the federal public service	71	23	6	0	0	0	0	94	0	36
2014	11 to 20 years in the federal public service	74	13	2	2	6	2	0	89	8	38
2014	More than 20 years in the federal public service	60	25	2	9	0	0	4	88	9	35

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	61	24	0	10	6	90	10	21
2020	3 to 10 years in the federal public service	74	19	7	0	0	93	0	29
2020	11 to 20 years in the federal public service	67	24	9	0	0	91	0	46
2020	More than 20 years in the federal public service	60	23	12	5	0	83	5	23
2019	Less than 3 years in the federal public service	80	12	7	0	0	93	0	34
2019	3 to 10 years in the federal public service	53	33	10	3	0	87	3	30
2019	11 to 20 years in the federal public service	63	21	8	8	0	84	8	38
2019	More than 20 years in the federal public service	79	16	5	0	0	95	0	19

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	11 to 20 years in the federal public service	21	79	46
2019	3 to 10 years in the federal public service	20	80	30
2019	11 to 20 years in the federal public service	33	67	39
2018	3 to 10 years in the federal public service	35	65	32
2018	11 to 20 years in the federal public service	29	71	42

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	11 to 20 years in the federal public service	59	41	13

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	11 to 20 years in the federal public service	54	46	13

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	11 to 20 years in the federal public service	0	100	10
2018	11 to 20 years in the federal public service	0	100	13

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	11 to 20 years in the federal public service	100	10
2019	11 to 20 years in the federal public service	100	13
2018	3 to 10 years in the federal public service	100	10
2018	11 to 20 years in the federal public service	100	13

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	No (%)	Total responses
2020	11 to 20 years in the federal public service	100	10
2018	3 to 10 years in the federal public service	100	10
2018	11 to 20 years in the federal public service	100	13

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	No (%)	Total responses
2020	11 to 20 years in the federal public service	100	10
2019	11 to 20 years in the federal public service	100	13
2018	3 to 10 years in the federal public service	100	10

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	No (%)	Total responses
2020	11 to 20 years in the federal public service	100	10
2019	11 to 20 years in the federal public service	100	13
2018	3 to 10 years in the federal public service	100	10
2018	11 to 20 years in the federal public service	100	13

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in the federal public service	38	62	13
2018	11 to 20 years in the federal public service	48	52	13

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	11 to 20 years in the federal public service	51	49	10
2019	11 to 20 years in the federal public service	46	54	13
2018	11 to 20 years in the federal public service	41	59	13

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in the federal public service	54	46	13
2018	11 to 20 years in the federal public service	34	66	13

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in the federal public service	62	38	13
2018	11 to 20 years in the federal public service	40	60	13

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	11 to 20 years in the federal public service	51	49	10
2019	11 to 20 years in the federal public service	38	62	13

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	11 to 20 years in the federal public service	53	47	10
2019	11 to 20 years in the federal public service	38	62	13
2018	11 to 20 years in the federal public service	66	34	13

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2020	11 to 20 years in the federal public service	100	10
2019	11 to 20 years in the federal public service	100	13
2018	3 to 10 years in the federal public service	100	10

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in the federal public service	0	100	13
2018	11 to 20 years in the federal public service	0	100	13

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in the federal public service	0	100	13

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in the federal public service	38	62	13
2018	3 to 10 years in the federal public service	50	50	10

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	11 to 20 years in the federal public service	41	59	13

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	11 to 20 years in the federal public service	51	49	10

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in the federal public service	44	56	10

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in the federal public service	0	100	13
2018	11 to 20 years in the federal public service	0	100	13

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	11 to 20 years in the federal public service	0	100	10
2018	3 to 10 years in the federal public service	0	100	10

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	11 to 20 years in the federal public service	0	100	13

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	11 to 20 years in the federal public service	40	60	13

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in the federal public service	0	100	13

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	11 to 20 years in the federal public service	0	100	13

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	11 to 20 years in the federal public service	34	66	13

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	11 to 20 years in the federal public service	0	100	13

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in the federal public service	38	62	13

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in the federal public service	0	100	13
2018	11 to 20 years in the federal public service	0	100	13

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	11 to 20 years in the federal public service	53	47	13

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in the federal public service	0	100	13
2018	11 to 20 years in the federal public service	0	100	13

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	15	8	14	15	13	31	3	36	43	21
2020	3 to 10 years in the federal public service	3	6	20	20	14	26	11	15	54	29
2020	11 to 20 years in the federal public service	14	5	22	19	24	14	2	23	50	46
2020	More than 20 years in the federal public service	4	9	28	13	17	19	11	19	42	23
2019	Less than 3 years in the federal public service	28	18	12	0	13	20	9	65	18	34
2019	3 to 10 years in the federal public service	7	13	27	13	10	23	7	29	33	30
2019	11 to 20 years in the federal public service	13	3	31	15	13	23	3	21	38	39
2019	More than 20 years in the federal public service	5	21	37	11	5	16	5	33	20	19
2018	Less than 3 years in the federal public service	28	9	0	5	0	53	5	88	12	13
2018	3 to 10 years in the federal public service	5	18	13	8	23	31	3	35	46	32
2018	11 to 20 years in the federal public service	0	23	11	29	14	10	14	29	56	42
2018	More than 20 years in the federal public service	13	50	3	0	13	10	10	79	17	20
2017	Less than 3 years in the federal public service	39	5	4	0	0	34	18	92	0	13
2017	3 to 10 years in the federal public service	10	5	26	10	5	32	12	27	26	40
2017	11 to 20 years in the federal public service	14	26	11	14	0	27	7	61	21	38
2017	More than 20 years in the federal public service	16	27	26	0	4	13	15	59	6	23
2014	3 to 10 years in the federal public service	14	14	25	5	3	19	21	45	12	36
2014	11 to 20 years in the federal public service	2	29	7	19	8	23	11	48	41	38
2014	More than 20 years in the federal public service	15	31	20	15	0	12	7	57	18	34

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	24	22	15	15	8	14	0	54	28	21
2020	3 to 10 years in the federal public service	15	28	29	14	14	0	0	43	28	29
2020	11 to 20 years in the federal public service	16	14	29	11	22	8	0	32	36	46
2020	More than 20 years in the federal public service	27	13	26	21	13	0	0	40	34	23
2019	Less than 3 years in the federal public service	38	33	7	0	7	9	6	83	9	33
2019	3 to 10 years in the federal public service	17	27	30	13	7	3	3	46	21	30
2019	11 to 20 years in the federal public service	23	28	15	18	10	5	0	54	30	39
2019	More than 20 years in the federal public service	21	32	26	16	5	0	0	53	21	19
2018	Less than 3 years in the federal public service	28	19	14	5	0	34	0	71	8	13
2018	3 to 10 years in the federal public service	20	16	20	13	20	11	0	40	37	32
2018	11 to 20 years in the federal public service	2	28	23	19	18	10	0	33	41	42
2018	More than 20 years in the federal public service	43	23	10	3	10	10	0	74	15	20
2017	Less than 3 years in the federal public service	53	23	4	0	0	20	0	95	0	13
2017	3 to 10 years in the federal public service	19	22	29	13	2	13	2	48	18	40
2017	11 to 20 years in the federal public service	25	47	12	11	0	6	0	76	11	38
2017	More than 20 years in the federal public service	56	19	21	0	4	0	0	74	4	23
2014	3 to 10 years in the federal public service	39	23	19	2	5	12	0	71	8	36
2014	11 to 20 years in the federal public service	11	39	31	8	4	6	0	53	14	38
2014	More than 20 years in the federal public service	33	32	25	5	0	6	0	69	5	34

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in the federal public service	0	100	21
2020	3 to 10 years in the federal public service	0	100	29
2019	Less than 3 years in the federal public service	0	100	33
2019	11 to 20 years in the federal public service	13	87	39
2018	Less than 3 years in the federal public service	0	100	13

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	15	13	25	4	4	35	3	45	14	21
2020	3 to 10 years in the federal public service	7	14	31	6	0	27	15	37	10	29
2020	11 to 20 years in the federal public service	12	11	22	8	11	29	6	36	30	46
2020	More than 20 years in the federal public service	12	18	29	0	14	15	11	42	19	22
2019	Less than 3 years in the federal public service	28	15	20	0	0	30	7	69	0	34
2019	3 to 10 years in the federal public service	7	10	37	0	3	33	10	29	6	30
2019	11 to 20 years in the federal public service	10	5	31	13	8	31	3	23	31	39
2019	More than 20 years in the federal public service	11	16	32	0	0	26	16	45	0	19
2018	Less than 3 years in the federal public service	28	5	0	0	0	62	5	100	0	13
2018	3 to 10 years in the federal public service	3	23	28	3	5	33	5	42	12	32
2018	11 to 20 years in the federal public service	0	27	33	6	6	19	10	38	16	42
2018	More than 20 years in the federal public service	22	31	16	0	10	14	6	67	13	20
2017	Less than 3 years in the federal public service	29	5	8	0	0	25	33	82	0	13
2017	3 to 10 years in the federal public service	7	13	29	3	7	22	19	35	16	40
2017	11 to 20 years in the federal public service	15	21	24	9	0	21	10	53	13	38
2017	More than 20 years in the federal public service	12	29	23	4	4	13	15	57	12	23
2014	3 to 10 years in the federal public service	16	18	23	2	0	20	21	57	4	36
2014	11 to 20 years in the federal public service	8	27	16	4	7	31	7	57	17	38
2014	More than 20 years in the federal public service	11	29	27	2	2	16	12	56	6	35

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	25	30	17	10	0	18	0	68	12	21
2020	3 to 10 years in the federal public service	22	32	30	3	0	13	0	62	4	29
2020	11 to 20 years in the federal public service	19	19	27	6	9	18	2	47	19	46
2020	More than 20 years in the federal public service	30	17	34	4	5	5	5	52	10	23
2019	Less than 3 years in the federal public service	59	12	7	0	0	16	6	92	0	34
2019	3 to 10 years in the federal public service	23	23	33	0	3	13	3	56	4	30
2019	11 to 20 years in the federal public service	26	28	21	13	8	5	0	57	22	39
2019	More than 20 years in the federal public service	26	42	21	0	0	11	0	76	0	19
2018	Less than 3 years in the federal public service	47	5	14	0	0	34	0	78	0	13
2018	3 to 10 years in the federal public service	15	29	36	0	5	13	3	52	6	32
2018	11 to 20 years in the federal public service	6	40	29	10	6	10	0	51	17	42
2018	More than 20 years in the federal public service	41	24	10	0	10	14	0	76	12	19
2017	Less than 3 years in the federal public service	59	19	9	0	0	0	14	90	0	13
2017	3 to 10 years in the federal public service	19	28	29	0	4	12	7	58	6	40
2017	11 to 20 years in the federal public service	36	31	21	9	0	3	0	69	9	38
2017	More than 20 years in the federal public service	38	37	13	4	4	4	0	77	9	23
2014	3 to 10 years in the federal public service	40	33	12	3	0	12	0	83	3	36
2014	11 to 20 years in the federal public service	24	37	20	6	5	6	2	66	11	38
2014	More than 20 years in the federal public service	33	29	24	2	2	10	0	69	5	35

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in the federal public service	6	94	21
2020	3 to 10 years in the federal public service	3	97	29
2020	11 to 20 years in the federal public service	21	79	46
2020	More than 20 years in the federal public service	5	95	23

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in the federal public service	4	96	21
2020	3 to 10 years in the federal public service	3	97	29
2020	11 to 20 years in the federal public service	23	77	46
2020	More than 20 years in the federal public service	5	95	23
2019	Less than 3 years in the federal public service	18	82	34
2019	3 to 10 years in the federal public service	10	90	30
2019	11 to 20 years in the federal public service	21	79	39
2019	More than 20 years in the federal public service	5	95	19
2017	3 to 10 years in the federal public service	19	81	40
2017	11 to 20 years in the federal public service	29	71	38
2014	3 to 10 years in the federal public service	26	74	36
2014	11 to 20 years in the federal public service	15	85	38
2014	More than 20 years in the federal public service	16	84	35

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	11 to 20 years in the federal public service	70	30	10

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	11 to 20 years in the federal public service	73	27	10
2017	11 to 20 years in the federal public service	90	10	11

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2017	11 to 20 years in the federal public service	60	30	10	0	0	0	0	90	0	10

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	53	31	0	6	0	6	4	94	6	21
2020	3 to 10 years in the federal public service	42	31	13	0	0	7	8	85	0	29
2020	11 to 20 years in the federal public service	52	27	6	3	6	2	4	85	9	45
2020	More than 20 years in the federal public service	42	39	8	0	5	0	5	85	6	23

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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	31	39	17	4	8	71	13	21
2020	3 to 10 years in the federal public service	26	45	19	10	0	71	10	29
2020	11 to 20 years in the federal public service	26	24	15	20	15	50	35	46
2020	More than 20 years in the federal public service	27	43	11	15	4	70	19	23

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	38	43	6	14	80	14	21
2020	3 to 10 years in the federal public service	41	49	7	3	90	3	29
2020	11 to 20 years in the federal public service	44	41	9	7	85	7	46
2020	More than 20 years in the federal public service	40	34	22	4	74	4	23

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	36	49	4	6	4	0	86	10	21
2020	3 to 10 years in the federal public service	30	47	9	14	0	0	77	14	28
2020	11 to 20 years in the federal public service	44	37	8	10	2	0	80	12	46
2020	More than 20 years in the federal public service	32	36	16	12	0	4	71	13	23

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	33	28	24	11	4	0	61	15	21
2020	3 to 10 years in the federal public service	47	43	7	3	0	0	90	3	29
2020	11 to 20 years in the federal public service	33	48	13	5	2	0	80	7	46
2020	More than 20 years in the federal public service	23	42	31	0	0	4	68	0	23

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	48	42	10	0	0	90	0	21
2020	3 to 10 years in the federal public service	47	43	0	7	3	93	7	29
2020	11 to 20 years in the federal public service	47	32	8	6	7	84	7	45
2020	More than 20 years in the federal public service	27	47	22	4	0	74	4	21

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Most positive or least negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	78	17	6	94	21
2020	3 to 10 years in the federal public service	88	9	3	97	29
2020	11 to 20 years in the federal public service	74	26	0	100	46
2020	More than 20 years in the federal public service	62	29	9	91	23

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	59	29	0	6	0	6	94	6	21
2020	3 to 10 years in the federal public service	51	33	9	7	0	0	84	7	29
2020	11 to 20 years in the federal public service	47	35	13	0	2	3	84	2	46
2020	More than 20 years in the federal public service	50	35	15	0	0	0	85	0	23

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	71	10	0	10	4	6	0	85	15	21
2020	3 to 10 years in the federal public service	45	30	12	10	0	0	3	78	10	29
2020	11 to 20 years in the federal public service	49	26	8	7	8	3	0	77	15	46
2020	More than 20 years in the federal public service	41	36	4	13	5	0	0	77	19	23

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	69	11	6	4	4	6	85	9	21
2020	3 to 10 years in the federal public service	50	39	8	3	0	0	89	3	29
2020	11 to 20 years in the federal public service	37	44	6	5	7	0	82	12	46
2020	More than 20 years in the federal public service	33	54	8	5	0	0	87	5	23

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	11 to 20 years in the federal public service	100	0	20
2020	More than 20 years in the federal public service	77	23	11

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	11 to 20 years in the federal public service	29	17	5	35	14	0	0	45	49	20

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	20	55	17	8	0	0	0	75	8	21
2020	3 to 10 years in the federal public service	27	47	10	16	0	0	0	74	16	29
2020	11 to 20 years in the federal public service	26	37	12	19	4	2	0	64	23	46
2020	More than 20 years in the federal public service	33	40	23	0	4	0	0	73	4	23
2019	Less than 3 years in the federal public service	28	47	9	15	0	0	0	76	15	33
2019	3 to 10 years in the federal public service	10	30	40	10	3	7	0	43	14	30
2019	11 to 20 years in the federal public service	18	49	8	23	0	3	0	68	24	39
2019	More than 20 years in the federal public service	16	58	21	0	0	5	0	78	0	19
2018	Less than 3 years in the federal public service	9	52	22	9	9	0	0	61	18	14
2018	3 to 10 years in the federal public service	15	34	18	18	15	0	0	49	33	32
2018	11 to 20 years in the federal public service	6	43	28	16	6	2	0	49	22	41
2018	More than 20 years in the federal public service	36	34	20	0	10	0	0	70	10	20
2017	Less than 3 years in the federal public service	33	5	27	15	10	0	10	43	27	13
2017	3 to 10 years in the federal public service	31	40	8	19	2	0	0	71	21	40
2017	11 to 20 years in the federal public service	28	46	14	6	5	0	0	75	11	38
2017	More than 20 years in the federal public service	38	26	27	0	4	4	0	67	5	23

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	46	27	8	10	10	0	0	73	20	21
2020	3 to 10 years in the federal public service	28	31	25	13	0	0	3	60	14	29
2020	11 to 20 years in the federal public service	33	25	16	9	11	6	0	62	21	45
2020	More than 20 years in the federal public service	28	31	8	17	5	0	11	66	25	23

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	57	23	10	6	4	0	0	80	10	21
2020	3 to 10 years in the federal public service	45	31	18	0	3	0	3	78	3	29
2020	11 to 20 years in the federal public service	39	25	16	9	6	5	0	68	16	46
2020	More than 20 years in the federal public service	30	51	8	6	6	0	0	81	11	22

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	34	29	11	18	8	0	62	27	21
2020	3 to 10 years in the federal public service	25	23	31	17	0	3	50	18	29
2020	11 to 20 years in the federal public service	17	24	21	15	20	3	43	36	45
2020	More than 20 years in the federal public service	13	36	27	4	21	0	48	25	23
2019	Less than 3 years in the federal public service	32	49	5	3	6	6	85	9	34
2019	3 to 10 years in the federal public service	7	20	47	13	10	3	28	24	30
2019	11 to 20 years in the federal public service	10	31	15	18	26	0	41	44	39
2019	More than 20 years in the federal public service	16	37	32	11	5	0	53	16	19
2018	Less than 3 years in the federal public service	34	39	22	5	0	0	74	5	14
2018	3 to 10 years in the federal public service	15	24	13	23	23	3	40	47	32
2018	11 to 20 years in the federal public service	4	21	18	31	22	4	26	55	41
2018	More than 20 years in the federal public service	10	40	26	10	13	0	50	23	20
2017	Less than 3 years in the federal public service	49	32	4	15	0	0	82	15	13
2017	3 to 10 years in the federal public service	16	37	24	16	7	0	53	22	40
2017	11 to 20 years in the federal public service	19	38	19	16	8	0	57	24	37
2017	More than 20 years in the federal public service	22	43	27	4	4	0	64	9	23

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	11 to 20 years in the federal public service	23	57	9	5	5	0	81	10	20
2020	More than 20 years in the federal public service	45	38	9	9	0	0	83	9	11
2019	11 to 20 years in the federal public service	36	36	14	0	7	7	77	8	14

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	46	31	17	0	6	78	6	21
2020	3 to 10 years in the federal public service	47	27	16	4	6	74	10	29
2020	11 to 20 years in the federal public service	40	24	21	6	8	64	14	45
2020	More than 20 years in the federal public service	30	35	23	8	4	65	12	23

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	57	23	6	8	0	6	0	85	9	21
2020	3 to 10 years in the federal public service	49	27	13	3	3	0	4	79	7	29
2020	11 to 20 years in the federal public service	56	21	11	4	5	0	2	79	10	46
2020	More than 20 years in the federal public service	44	39	13	4	0	0	0	83	4	23
2019	Less than 3 years in the federal public service	53	13	29	2	2	0	2	67	4	33
2019	3 to 10 years in the federal public service	30	33	17	13	7	0	0	63	20	30
2019	11 to 20 years in the federal public service	49	31	8	5	8	0	0	79	13	39
2019	More than 20 years in the federal public service	39	39	6	0	17	0	0	78	17	18
2018	Less than 3 years in the federal public service	57	35	9	0	0	0	0	91	0	14
2018	3 to 10 years in the federal public service	36	30	18	11	5	0	0	66	16	32
2018	11 to 20 years in the federal public service	58	18	14	2	8	0	0	76	10	41
2018	More than 20 years in the federal public service	53	16	0	14	10	0	6	75	25	20
2017	Less than 3 years in the federal public service	52	14	25	0	10	0	0	66	10	13
2017	3 to 10 years in the federal public service	36	44	5	8	5	0	2	82	13	40
2017	11 to 20 years in the federal public service	50	14	16	12	8	0	0	63	20	38
2017	More than 20 years in the federal public service	67	14	4	6	5	0	4	85	11	23

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	25	41	27	0	8	0	0	66	8	21
2020	3 to 10 years in the federal public service	22	39	23	13	3	0	0	60	17	29
2020	11 to 20 years in the federal public service	16	18	27	29	10	0	0	33	39	45
2020	More than 20 years in the federal public service	34	29	17	3	17	0	0	63	21	23
2019	Less than 3 years in the federal public service	34	40	11	15	0	0	0	73	15	33
2019	3 to 10 years in the federal public service	17	33	23	23	3	0	0	50	27	30
2019	11 to 20 years in the federal public service	18	23	21	28	10	0	0	41	38	39
2019	More than 20 years in the federal public service	37	26	16	16	5	0	0	63	21	19
2018	Less than 3 years in the federal public service	56	26	14	5	0	0	0	82	5	14
2018	3 to 10 years in the federal public service	11	26	35	20	8	0	0	36	28	32
2018	11 to 20 years in the federal public service	19	23	42	10	6	0	0	42	16	42
2018	More than 20 years in the federal public service	40	16	13	16	7	6	0	60	25	20
2017	Less than 3 years in the federal public service	49	41	10	0	0	0	0	90	0	13
2017	3 to 10 years in the federal public service	16	14	25	28	15	0	2	30	44	40
2017	11 to 20 years in the federal public service	7	23	35	24	11	0	0	31	35	38
2017	More than 20 years in the federal public service	40	21	17	18	4	0	0	61	22	23

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	38	34	17	8	4	0	0	71	12	21
2020	3 to 10 years in the federal public service	26	39	10	14	7	0	4	68	22	29
2020	11 to 20 years in the federal public service	15	14	27	25	19	0	0	29	44	46
2020	More than 20 years in the federal public service	29	30	21	14	5	0	0	59	20	23
2019	Less than 3 years in the federal public service	68	19	2	9	0	0	2	89	10	33
2019	3 to 10 years in the federal public service	27	17	33	17	3	0	3	45	21	30
2019	11 to 20 years in the federal public service	23	26	15	21	13	0	3	50	34	39
2019	More than 20 years in the federal public service	58	16	16	11	0	0	0	74	11	19
2018	Less than 3 years in the federal public service	73	22	5	0	0	0	0	95	0	14
2018	3 to 10 years in the federal public service	19	26	26	24	5	0	0	45	29	31
2018	11 to 20 years in the federal public service	21	35	18	21	6	0	0	55	27	42
2018	More than 20 years in the federal public service	23	24	30	6	7	6	3	52	15	20
2017	Less than 3 years in the federal public service	59	23	8	0	10	0	0	82	10	13
2017	3 to 10 years in the federal public service	22	22	21	20	12	0	2	45	33	40
2017	11 to 20 years in the federal public service	11	40	22	14	10	0	3	52	25	37
2017	More than 20 years in the federal public service	36	16	16	22	4	0	5	55	28	23

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	38	28	12	4	18	0	0	66	22	21
2020	3 to 10 years in the federal public service	29	16	27	25	3	0	0	45	28	29
2020	11 to 20 years in the federal public service	11	19	34	23	12	0	2	30	35	46
2020	More than 20 years in the federal public service	24	33	26	4	13	0	0	57	17	23
2019	Less than 3 years in the federal public service	40	20	33	6	2	0	0	60	8	33
2019	3 to 10 years in the federal public service	17	33	23	20	3	0	3	52	24	30
2019	11 to 20 years in the federal public service	15	26	23	13	21	0	3	42	34	39
2019	More than 20 years in the federal public service	21	37	21	5	16	0	0	58	21	19
2018	Less than 3 years in the federal public service	26	31	22	5	9	0	9	62	14	14
2018	3 to 10 years in the federal public service	23	23	23	15	16	0	0	46	31	32
2018	11 to 20 years in the federal public service	13	31	31	14	8	4	0	46	22	42
2018	More than 20 years in the federal public service	23	7	33	20	7	6	3	33	30	20
2017	Less than 3 years in the federal public service	43	37	10	10	0	0	0	80	10	13
2017	3 to 10 years in the federal public service	14	20	24	25	15	0	2	34	41	40
2017	11 to 20 years in the federal public service	8	26	31	17	16	3	0	35	34	38
2017	More than 20 years in the federal public service	23	24	29	19	6	0	0	47	24	23

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	62	19	10	0	8	0	0	82	8	20
2020	3 to 10 years in the federal public service	60	23	7	3	3	0	4	87	6	29
2020	11 to 20 years in the federal public service	31	21	29	13	5	0	0	53	18	46
2020	More than 20 years in the federal public service	46	18	11	17	4	0	4	68	21	23
2019	Less than 3 years in the federal public service	49	28	14	8	0	0	2	78	8	33
2019	3 to 10 years in the federal public service	33	30	10	20	7	0	0	63	27	30
2019	11 to 20 years in the federal public service	42	18	16	8	13	0	3	62	22	38
2019	More than 20 years in the federal public service	47	26	16	0	11	0	0	74	11	19
2018	Less than 3 years in the federal public service	78	13	0	0	0	0	9	100	0	14
2018	3 to 10 years in the federal public service	38	31	8	8	10	0	5	73	19	32
2018	11 to 20 years in the federal public service	36	26	18	8	2	0	10	69	12	41
2018	More than 20 years in the federal public service	30	19	14	16	10	6	3	55	29	20
2017	Less than 3 years in the federal public service	73	14	10	0	0	0	4	90	0	13
2017	3 to 10 years in the federal public service	45	13	20	9	11	0	2	59	21	40
2017	11 to 20 years in the federal public service	26	28	13	12	16	0	5	57	29	37
2017	More than 20 years in the federal public service	53	9	20	4	10	0	4	64	14	23

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	32	34	21	9	4	0	66	13	21
2020	3 to 10 years in the federal public service	36	29	24	3	7	0	66	10	29
2020	11 to 20 years in the federal public service	15	25	33	12	12	3	41	24	46
2020	More than 20 years in the federal public service	51	15	13	17	0	4	69	17	23
2019	Less than 3 years in the federal public service	29	54	15	2	0	0	84	2	33
2019	3 to 10 years in the federal public service	23	17	33	17	10	0	40	27	30
2019	11 to 20 years in the federal public service	21	21	26	15	15	3	42	32	39
2019	More than 20 years in the federal public service	47	21	21	5	5	0	68	11	19
2018	Less than 3 years in the federal public service	39	35	9	17	0	0	74	17	14
2018	3 to 10 years in the federal public service	23	21	26	15	13	3	45	29	32
2018	11 to 20 years in the federal public service	32	14	26	16	8	4	48	25	41
2018	More than 20 years in the federal public service	39	20	14	10	16	0	60	26	20
2017	Less than 3 years in the federal public service	43	52	5	0	0	0	95	0	13
2017	3 to 10 years in the federal public service	30	13	26	15	16	0	43	31	39
2017	11 to 20 years in the federal public service	19	37	16	20	9	0	56	28	37
2017	More than 20 years in the federal public service	61	13	4	10	8	4	77	19	23

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	66	22	0	0	0	13	100	0	21
2020	3 to 10 years in the federal public service	40	23	13	6	7	11	71	14	29
2020	11 to 20 years in the federal public service	30	10	30	4	15	10	46	21	46
2020	More than 20 years in the federal public service	47	33	15	0	0	6	84	0	22

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	42	34	16	0	8	0	0	75	8	21
2020	3 to 10 years in the federal public service	28	41	21	7	3	0	0	69	10	29
2020	11 to 20 years in the federal public service	28	24	26	17	2	3	0	54	19	46
2020	More than 20 years in the federal public service	28	41	13	9	6	4	0	72	15	22
2019	Less than 3 years in the federal public service	45	44	8	2	0	2	0	90	2	33
2019	3 to 10 years in the federal public service	23	40	23	3	10	0	0	63	13	30
2019	11 to 20 years in the federal public service	39	24	24	11	0	0	3	65	11	38
2019	More than 20 years in the federal public service	39	28	22	6	6	0	0	67	11	18
2018	Less than 3 years in the federal public service	61	26	5	0	0	0	9	95	0	14
2018	3 to 10 years in the federal public service	26	29	18	13	12	0	3	56	26	32
2018	11 to 20 years in the federal public service	12	33	29	19	4	0	4	46	24	42
2018	More than 20 years in the federal public service	26	27	30	3	13	0	0	53	17	20
2017	Less than 3 years in the federal public service	73	8	20	0	0	0	0	80	0	13
2017	3 to 10 years in the federal public service	24	39	8	21	5	0	3	65	27	39
2017	11 to 20 years in the federal public service	27	27	22	13	5	3	3	57	19	37
2017	More than 20 years in the federal public service	52	30	10	0	0	4	5	89	0	23

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	27	41	13	9	9	0	0	68	18	20
2020	3 to 10 years in the federal public service	18	42	18	13	3	0	4	64	17	29
2020	11 to 20 years in the federal public service	13	27	18	30	10	3	0	41	41	46
2020	More than 20 years in the federal public service	25	41	15	8	11	0	0	66	19	22
2019	Less than 3 years in the federal public service	52	31	17	0	0	0	0	83	0	33
2019	3 to 10 years in the federal public service	10	33	30	17	10	0	0	43	27	30
2019	11 to 20 years in the federal public service	10	26	18	31	15	0	0	36	46	39
2019	More than 20 years in the federal public service	24	35	24	6	6	0	6	63	13	17
2018	Less than 3 years in the federal public service	56	22	0	5	9	0	9	86	14	14
2018	3 to 10 years in the federal public service	10	18	33	20	15	0	3	29	37	32
2018	11 to 20 years in the federal public service	11	29	21	25	10	0	4	42	36	42
2018	More than 20 years in the federal public service	26	13	31	13	13	0	3	40	28	20
2017	Less than 3 years in the federal public service	69	12	9	0	0	0	10	90	0	13
2017	3 to 10 years in the federal public service	22	32	29	0	15	0	3	55	15	39
2017	11 to 20 years in the federal public service	21	26	24	21	5	0	3	48	27	37
2017	More than 20 years in the federal public service	28	28	13	27	0	4	0	59	28	23

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	25	27	26	8	8	6	0	55	18	21
2020	3 to 10 years in the federal public service	25	41	27	7	0	0	0	66	7	29
2020	11 to 20 years in the federal public service	17	23	22	20	13	5	0	42	35	46
2020	More than 20 years in the federal public service	39	21	34	0	6	0	0	60	6	22
2019	Less than 3 years in the federal public service	61	30	5	3	0	0	0	91	3	33
2019	3 to 10 years in the federal public service	13	50	17	10	10	0	0	63	20	30
2019	11 to 20 years in the federal public service	15	26	23	23	13	0	0	41	36	39
2019	More than 20 years in the federal public service	17	39	17	11	11	0	6	59	24	18
2018	Less than 3 years in the federal public service	57	30	5	0	9	0	0	87	9	14
2018	3 to 10 years in the federal public service	10	36	18	10	23	0	3	47	34	32
2018	11 to 20 years in the federal public service	21	20	25	20	10	0	4	43	31	41
2018	More than 20 years in the federal public service	19	21	16	26	13	0	3	42	41	20
2017	Less than 3 years in the federal public service	54	23	8	0	5	0	10	86	5	13
2017	3 to 10 years in the federal public service	46	21	10	7	11	0	5	70	19	39
2017	11 to 20 years in the federal public service	32	18	20	22	2	3	3	53	26	37
2017	More than 20 years in the federal public service	46	22	19	4	4	0	5	72	9	23

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	58	15	13	0	8	6	0	78	9	21
2020	3 to 10 years in the federal public service	41	52	3	3	0	0	0	93	3	28
2020	11 to 20 years in the federal public service	39	18	23	3	12	5	0	60	16	45
2020	More than 20 years in the federal public service	45	31	8	0	11	4	0	80	11	22
2019	Less than 3 years in the federal public service	74	16	8	2	0	0	0	91	2	33
2019	3 to 10 years in the federal public service	50	27	13	7	3	0	0	77	10	30
2019	11 to 20 years in the federal public service	46	31	10	5	5	0	3	79	11	39
2019	More than 20 years in the federal public service	50	25	13	13	0	0	0	75	13	16

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	28	11	34	14	13	39	27	21
2020	3 to 10 years in the federal public service	30	26	30	8	7	56	14	29
2020	11 to 20 years in the federal public service	13	34	24	18	12	47	30	46
2020	More than 20 years in the federal public service	37	37	8	18	0	74	18	22

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	59	11	20	6	4	0	0	70	10	21
2020	3 to 10 years in the federal public service	31	43	20	3	0	0	3	76	3	29
2020	11 to 20 years in the federal public service	33	31	20	8	3	0	5	67	12	46
2020	More than 20 years in the federal public service	49	33	18	0	0	0	0	82	0	22
2019	Less than 3 years in the federal public service	56	30	12	2	0	0	0	86	2	33
2019	3 to 10 years in the federal public service	53	27	10	10	0	0	0	80	10	30
2019	11 to 20 years in the federal public service	49	26	21	0	3	0	3	76	3	39
2019	More than 20 years in the federal public service	44	50	0	6	0	0	0	94	6	18
2018	Less than 3 years in the federal public service	43	43	5	9	0	0	0	87	9	14
2018	3 to 10 years in the federal public service	51	29	13	3	3	0	3	81	5	32
2018	11 to 20 years in the federal public service	46	27	16	8	0	0	4	76	8	42
2018	More than 20 years in the federal public service	63	11	16	0	3	6	0	79	4	20
2017	Less than 3 years in the federal public service	67	14	20	0	0	0	0	80	0	13
2017	3 to 10 years in the federal public service	52	25	14	2	7	0	0	76	10	39
2017	11 to 20 years in the federal public service	40	28	18	6	3	0	6	72	9	37
2017	More than 20 years in the federal public service	48	35	4	8	0	0	5	87	8	23

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	54	32	8	6	0	0	0	86	6	21
2020	3 to 10 years in the federal public service	44	27	27	0	0	3	0	72	0	29
2020	11 to 20 years in the federal public service	48	25	20	2	2	0	3	75	4	46
2020	More than 20 years in the federal public service	53	25	13	9	0	0	0	78	9	23
2019	Less than 3 years in the federal public service	65	24	9	2	0	0	0	89	2	33
2019	3 to 10 years in the federal public service	57	17	17	10	0	0	0	73	10	30
2019	11 to 20 years in the federal public service	62	15	13	3	5	0	3	79	8	39
2019	More than 20 years in the federal public service	78	22	0	0	0	0	0	100	0	18
2018	Less than 3 years in the federal public service	78	5	5	9	5	0	0	82	13	14
2018	3 to 10 years in the federal public service	41	41	13	3	3	0	0	82	5	32
2018	11 to 20 years in the federal public service	52	20	10	6	6	0	6	76	13	41
2018	More than 20 years in the federal public service	60	20	3	6	10	0	0	80	16	20
2017	Less than 3 years in the federal public service	91	4	0	0	5	0	0	95	5	13
2017	3 to 10 years in the federal public service	51	22	16	8	2	0	0	74	11	40
2017	11 to 20 years in the federal public service	49	27	13	9	0	0	3	77	9	38
2017	More than 20 years in the federal public service	69	9	18	4	0	0	0	78	4	23

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	51	34	10	6	0	85	6	21
2020	3 to 10 years in the federal public service	45	34	22	0	0	78	0	28
2020	11 to 20 years in the federal public service	48	24	18	5	4	73	10	46
2020	More than 20 years in the federal public service	55	29	7	9	0	83	9	23

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	88	0	4	0	0	0	8	95	0	21
2020	3 to 10 years in the federal public service	73	20	3	0	0	3	0	97	0	29
2020	11 to 20 years in the federal public service	70	14	5	7	2	0	2	86	9	46
2020	More than 20 years in the federal public service	68	17	4	0	5	5	0	90	6	23
2019	Less than 3 years in the federal public service	89	8	0	0	0	0	3	100	0	33
2019	3 to 10 years in the federal public service	73	7	7	0	3	0	10	89	4	30
2019	11 to 20 years in the federal public service	77	10	5	0	5	0	3	89	5	39
2019	More than 20 years in the federal public service	83	6	6	0	0	0	6	94	0	18
2018	Less than 3 years in the federal public service	74	9	9	0	0	0	9	90	0	14
2018	3 to 10 years in the federal public service	65	18	5	0	8	0	5	87	8	32
2018	11 to 20 years in the federal public service	68	15	8	2	0	0	8	90	2	42
2018	More than 20 years in the federal public service	67	3	13	0	10	0	7	75	11	20

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	86	8	0	0	6	0	0	94	6	21
2020	3 to 10 years in the federal public service	59	16	14	3	0	3	4	81	4	29
2020	11 to 20 years in the federal public service	60	12	11	5	8	0	4	75	13	46
2020	More than 20 years in the federal public service	68	17	4	5	5	0	0	85	11	23
2019	Less than 3 years in the federal public service	80	7	9	2	0	0	2	89	2	33
2019	3 to 10 years in the federal public service	63	17	10	3	7	0	0	80	10	30
2019	11 to 20 years in the federal public service	49	23	8	8	13	0	0	72	21	39
2019	More than 20 years in the federal public service	61	11	6	6	11	0	6	76	18	18
2018	Less than 3 years in the federal public service	100	0	0	0	0	0	0	100	0	14
2018	3 to 10 years in the federal public service	44	23	18	3	10	0	3	68	13	32
2018	11 to 20 years in the federal public service	52	8	18	4	14	0	4	63	19	41
2018	More than 20 years in the federal public service	83	0	0	3	10	0	3	86	14	20
2017	Less than 3 years in the federal public service	91	4	5	0	0	0	0	95	0	13
2017	3 to 10 years in the federal public service	71	19	5	0	4	0	0	90	4	40
2017	11 to 20 years in the federal public service	72	9	6	2	5	0	5	86	8	38
2017	More than 20 years in the federal public service	70	13	4	9	0	0	4	87	9	23

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	76	20	4	0	0	0	0	96	0	21
2020	3 to 10 years in the federal public service	47	33	12	0	0	3	4	87	0	29
2020	11 to 20 years in the federal public service	60	17	16	7	0	0	0	77	7	46
2020	More than 20 years in the federal public service	68	27	0	0	5	0	0	95	5	23
2019	Less than 3 years in the federal public service	53	32	13	0	0	0	2	87	0	33
2019	3 to 10 years in the federal public service	60	27	10	0	3	0	0	87	3	30
2019	11 to 20 years in the federal public service	49	38	10	0	3	0	0	87	3	39
2019	More than 20 years in the federal public service	68	26	0	5	0	0	0	95	5	19
2018	Less than 3 years in the federal public service	70	22	9	0	0	0	0	91	0	14
2018	3 to 10 years in the federal public service	52	28	10	5	5	0	0	80	10	32
2018	11 to 20 years in the federal public service	56	24	9	6	0	0	6	84	6	42
2018	More than 20 years in the federal public service	53	23	10	7	6	0	0	76	13	20
2017	Less than 3 years in the federal public service	82	10	0	0	5	0	4	95	5	13
2017	3 to 10 years in the federal public service	54	39	2	0	4	0	0	93	4	40
2017	11 to 20 years in the federal public service	53	32	2	11	0	0	3	87	11	38
2017	More than 20 years in the federal public service	63	33	4	0	0	0	0	96	0	22

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	60	17	13	0	10	0	78	10	21
2020	3 to 10 years in the federal public service	63	12	15	10	0	0	75	10	29
2020	11 to 20 years in the federal public service	44	19	18	12	8	0	62	20	46
2020	More than 20 years in the federal public service	47	32	3	7	11	0	79	18	23
2019	Less than 3 years in the federal public service	84	3	8	2	2	2	89	4	33
2019	3 to 10 years in the federal public service	50	17	17	7	10	0	67	17	30
2019	11 to 20 years in the federal public service	41	21	21	3	15	0	62	18	39
2019	More than 20 years in the federal public service	47	16	16	11	5	5	67	17	19
2018	Less than 3 years in the federal public service	65	35	0	0	0	0	100	0	14
2018	3 to 10 years in the federal public service	44	18	5	12	20	0	62	33	32
2018	11 to 20 years in the federal public service	31	22	23	14	6	6	55	21	42
2018	More than 20 years in the federal public service	56	17	6	7	13	0	73	20	20
2017	Less than 3 years in the federal public service	82	10	0	5	0	4	95	5	13
2017	3 to 10 years in the federal public service	39	33	10	11	7	0	72	18	40
2017	11 to 20 years in the federal public service	51	23	8	16	0	3	76	16	38
2017	More than 20 years in the federal public service	67	20	0	13	0	0	87	13	23

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	80	0	3	0	4	13	91	5	21
2020	3 to 10 years in the federal public service	53	7	6	0	0	35	91	0	29
2020	11 to 20 years in the federal public service	51	9	6	2	0	32	88	3	46
2020	More than 20 years in the federal public service	59	29	4	0	0	8	96	0	23
2019	Less than 3 years in the federal public service	64	14	0	2	0	21	98	2	33
2019	3 to 10 years in the federal public service	52	17	3	0	0	28	95	0	29
2019	11 to 20 years in the federal public service	59	10	3	0	3	26	93	3	39
2019	More than 20 years in the federal public service	63	21	0	0	0	16	100	0	19
2018	Less than 3 years in the federal public service	70	9	0	0	0	22	100	0	14
2018	3 to 10 years in the federal public service	54	12	5	3	0	26	89	4	32
2018	11 to 20 years in the federal public service	65	12	0	0	0	23	100	0	42
2018	More than 20 years in the federal public service	63	16	0	0	0	20	100	0	20
2017	Less than 3 years in the federal public service	78	4	0	0	0	18	100	0	13
2017	3 to 10 years in the federal public service	58	11	2	0	0	29	97	0	40
2017	11 to 20 years in the federal public service	57	16	7	3	2	15	86	6	38
2017	More than 20 years in the federal public service	68	22	0	0	0	10	100	0	23

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	82	6	0	8	4	0	0	87	13	21
2020	3 to 10 years in the federal public service	60	31	10	0	0	0	0	90	0	29
2020	11 to 20 years in the federal public service	66	25	4	0	0	0	5	96	0	46
2020	More than 20 years in the federal public service	61	30	9	0	0	0	0	91	0	23
2019	Less than 3 years in the federal public service	67	25	6	0	0	0	2	94	0	33
2019	3 to 10 years in the federal public service	80	13	7	0	0	0	0	93	0	30
2019	11 to 20 years in the federal public service	64	28	5	3	0	0	0	92	3	39
2019	More than 20 years in the federal public service	84	11	0	0	0	0	5	100	0	19
2018	Less than 3 years in the federal public service	78	13	9	0	0	0	0	91	0	14
2018	3 to 10 years in the federal public service	49	46	5	0	0	0	0	95	0	32
2018	11 to 20 years in the federal public service	63	26	4	2	0	2	4	94	2	42
2018	More than 20 years in the federal public service	80	7	3	0	0	6	3	96	0	20
2017	Less than 3 years in the federal public service	73	10	14	0	0	0	4	86	0	13
2017	3 to 10 years in the federal public service	57	36	7	0	0	0	0	93	0	40
2017	11 to 20 years in the federal public service	58	24	10	2	0	0	5	87	3	38
2017	More than 20 years in the federal public service	82	18	0	0	0	0	0	100	0	23

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	73	6	15	0	6	0	0	79	6	21
2020	3 to 10 years in the federal public service	76	17	7	0	0	0	0	93	0	29
2020	11 to 20 years in the federal public service	72	10	11	0	0	2	5	88	0	46
2020	More than 20 years in the federal public service	77	13	5	4	0	0	0	91	4	23
2019	Less than 3 years in the federal public service	63	14	6	2	8	0	8	83	10	33
2019	3 to 10 years in the federal public service	70	20	3	7	0	0	0	90	7	30
2019	11 to 20 years in the federal public service	87	5	5	0	0	0	3	95	0	39
2019	More than 20 years in the federal public service	95	0	0	0	0	0	5	100	0	19
2018	Less than 3 years in the federal public service	57	17	13	5	0	0	9	81	5	14
2018	3 to 10 years in the federal public service	62	13	5	8	5	0	8	81	14	32
2018	11 to 20 years in the federal public service	75	4	8	2	0	0	11	89	2	42
2018	More than 20 years in the federal public service	87	0	0	0	3	6	3	96	4	20
2017	Less than 3 years in the federal public service	73	9	15	4	0	0	0	82	4	13
2017	3 to 10 years in the federal public service	69	15	2	9	2	0	2	87	11	40
2017	11 to 20 years in the federal public service	79	7	3	2	0	0	8	94	3	38
2017	More than 20 years in the federal public service	100	0	0	0	0	0	0	100	0	23

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	48	29	10	4	6	0	4	80	10	21
2020	3 to 10 years in the federal public service	32	47	10	8	3	0	0	79	11	28
2020	11 to 20 years in the federal public service	39	36	17	5	0	0	3	77	5	46
2020	More than 20 years in the federal public service	52	39	9	0	0	0	0	91	0	23
2019	Less than 3 years in the federal public service	67	23	8	0	0	0	2	92	0	31
2019	3 to 10 years in the federal public service	63	20	13	3	0	0	0	83	3	30
2019	11 to 20 years in the federal public service	46	33	13	8	0	0	0	79	8	39
2019	More than 20 years in the federal public service	42	26	16	5	0	0	11	76	6	19
2018	Less than 3 years in the federal public service	52	30	9	9	0	0	0	82	9	14
2018	3 to 10 years in the federal public service	39	36	16	0	10	0	0	74	10	32
2018	11 to 20 years in the federal public service	37	27	27	4	2	0	4	67	6	42
2018	More than 20 years in the federal public service	73	10	10	0	0	6	0	89	0	20
2017	Less than 3 years in the federal public service	58	29	5	0	0	0	8	95	0	13
2017	3 to 10 years in the federal public service	37	34	19	5	2	0	2	73	8	40
2017	11 to 20 years in the federal public service	46	22	18	9	5	0	0	68	14	38
2017	More than 20 years in the federal public service	81	14	4	0	0	0	0	96	0	23

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	40	36	0	14	4	6	81	19	21
2020	3 to 10 years in the federal public service	18	43	38	0	0	0	62	0	29
2020	11 to 20 years in the federal public service	21	31	34	8	6	0	52	14	46
2020	More than 20 years in the federal public service	25	56	19	0	0	0	81	0	23

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	29	20	20	22	4	6	52	27	21
2020	3 to 10 years in the federal public service	22	27	36	8	8	0	49	15	29
2020	11 to 20 years in the federal public service	3	22	50	20	6	0	24	25	46
2020	More than 20 years in the federal public service	13	50	18	15	4	0	64	19	23
2019	Less than 3 years in the federal public service	36	45	17	2	0	0	81	2	33
2019	3 to 10 years in the federal public service	3	40	47	10	0	0	43	10	30
2019	11 to 20 years in the federal public service	18	18	44	13	8	0	36	21	39
2019	More than 20 years in the federal public service	26	21	37	11	5	0	47	16	19
2018	Less than 3 years in the federal public service	34	53	13	0	0	0	87	0	14
2018	3 to 10 years in the federal public service	10	26	48	5	10	0	36	15	32
2018	11 to 20 years in the federal public service	9	23	40	23	4	0	33	27	42
2018	More than 20 years in the federal public service	28	27	24	17	4	0	55	21	19
2017	Less than 3 years in the federal public service	39	39	16	5	0	0	79	5	13
2017	3 to 10 years in the federal public service	9	22	46	9	13	0	32	22	40
2017	11 to 20 years in the federal public service	13	11	50	24	2	0	24	27	38
2017	More than 20 years in the federal public service	23	30	31	17	0	0	53	17	23

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	8	34	20	27	6	6	34	45	21
2020	3 to 10 years in the federal public service	8	22	41	15	14	0	29	29	29
2020	11 to 20 years in the federal public service	10	23	48	17	3	0	20	33	46
2020	More than 20 years in the federal public service	12	19	22	25	18	4	45	32	23
2019	Less than 3 years in the federal public service	6	9	27	22	35	0	58	15	33
2019	3 to 10 years in the federal public service	10	17	40	23	10	0	33	27	30
2019	11 to 20 years in the federal public service	15	13	41	23	8	0	31	28	39
2019	More than 20 years in the federal public service	0	41	18	12	29	0	41	41	17
2018	Less than 3 years in the federal public service	0	17	13	27	43	0	70	17	14
2018	3 to 10 years in the federal public service	16	13	37	34	0	0	34	29	31
2018	11 to 20 years in the federal public service	14	18	45	14	10	0	23	31	41
2018	More than 20 years in the federal public service	7	20	36	16	20	0	37	27	20
2017	Less than 3 years in the federal public service	5	0	33	28	33	0	62	5	13
2017	3 to 10 years in the federal public service	7	25	43	13	12	0	25	32	40
2017	11 to 20 years in the federal public service	5	24	41	11	19	0	30	29	38
2017	More than 20 years in the federal public service	4	9	26	41	21	0	61	13	23

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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	14	61	25	0	81	19	21
2020	3 to 10 years in the federal public service	27	63	11	0	70	30	29
2020	11 to 20 years in the federal public service	23	59	15	2	72	28	46
2020	More than 20 years in the federal public service	9	82	8	0	90	10	23

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	11 to 20 years in the federal public service	54	46	11

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	75	8	0	0	0	0	17	100	0	21
2020	3 to 10 years in the federal public service	41	23	15	10	7	0	4	67	17	29
2020	11 to 20 years in the federal public service	45	11	8	8	7	0	21	71	19	45
2020	More than 20 years in the federal public service	57	12	9	4	8	5	4	76	13	23
2019	Less than 3 years in the federal public service	42	35	2	0	0	0	22	98	0	34
2019	3 to 10 years in the federal public service	40	10	13	17	3	3	13	60	24	30
2019	11 to 20 years in the federal public service	41	21	8	18	10	0	3	63	29	39
2019	More than 20 years in the federal public service	63	16	11	0	5	0	5	83	6	19
2018	Less than 3 years in the federal public service	58	9	9	0	0	0	24	88	0	13
2018	3 to 10 years in the federal public service	44	10	18	11	8	0	10	60	20	32
2018	11 to 20 years in the federal public service	48	12	12	4	17	2	6	65	23	42
2018	More than 20 years in the federal public service	47	7	14	11	4	13	4	66	17	19

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	11 to 20 years in the federal public service	44	9	0	21	27	0	0	53	47	11

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	11 to 20 years in the federal public service	23	9	0	21	27	0	21	40	60	11

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results by Theme for Office of the Secretary to the Governor General by Question 108. In total, how many years have you been working in the federal public service?

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 37. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 49. Overall, my department or agency treats me with respect.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence