2020 Public Service Employee Survey Results by Theme for Social Sciences and Humanities Research Council by Question 109. In total, how many years have you been working in your current department or agency?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 37 46 10 5 2 0 0 83 7 82
2020 3 to 10 years in current department or agency 42 28 14 12 3 0 0 71 16 60
2020 11 to 20 years in current department or agency 35 44 9 9 2 0 0 79 11 45
2020 More than 20 years in current department or agency 67 18 0 7 9 0 0 85 15 12
2019 Less than 3 years in current department or agency 54 37 4 6 0 0 0 91 6 54
2019 3 to 10 years in current department or agency 42 35 12 7 5 0 0 77 11 61
2018 3 to 10 years in current department or agency 36 52 4 4 3 0 0 88 7 69
2018 11 to 20 years in current department or agency 31 48 16 5 0 0 0 79 5 38
2017 Less than 3 years in current department or agency 42 52 4 2 0 0 0 94 2 47
2017 3 to 10 years in current department or agency 38 39 9 8 7 0 0 77 14 78
2017 11 to 20 years in current department or agency 31 42 21 3 3 0 0 73 5 38
2014 Less than 3 years in current department or agency 29 46 14 7 5 0 0 75 11 44
2014 3 to 10 years in current department or agency 33 40 8 12 7 0 0 74 18 87
2014 11 to 20 years in current department or agency 39 39 18 4 0 0 0 79 4 28

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 46 29 13 6 6 0 0 75 12 83
2020 3 to 10 years in current department or agency 40 38 9 9 5 0 0 78 14 60
2020 11 to 20 years in current department or agency 27 33 18 15 7 0 0 60 22 46
2020 More than 20 years in current department or agency 40 36 0 0 24 0 0 76 24 12
2019 Less than 3 years in current department or agency 54 31 9 4 2 0 0 85 6 55
2019 3 to 10 years in current department or agency 41 35 8 10 6 0 0 75 16 61
2018 3 to 10 years in current department or agency 46 35 10 4 4 0 0 81 9 69
2018 11 to 20 years in current department or agency 29 42 11 11 8 0 0 71 18 38
2017 Less than 3 years in current department or agency 55 39 4 2 0 0 0 94 2 47
2017 3 to 10 years in current department or agency 33 36 13 12 7 0 0 69 18 78
2017 11 to 20 years in current department or agency 29 26 19 15 11 0 0 55 26 38

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 54 38 5 0 4 0 0 92 4 83
2020 3 to 10 years in current department or agency 46 39 10 3 2 0 0 84 5 60
2020 11 to 20 years in current department or agency 47 42 11 0 0 0 0 89 0 46
2020 More than 20 years in current department or agency 82 0 9 0 9 0 0 82 9 12
2019 Less than 3 years in current department or agency 71 20 7 0 2 0 0 91 2 55
2019 3 to 10 years in current department or agency 59 28 7 2 5 0 0 87 6 61
2018 3 to 10 years in current department or agency 59 34 3 4 0 0 0 93 4 69
2018 11 to 20 years in current department or agency 49 40 11 0 0 0 0 89 0 38
2017 Less than 3 years in current department or agency 66 32 2 0 0 0 0 98 0 47
2017 3 to 10 years in current department or agency 59 26 11 4 0 0 0 85 4 78
2017 11 to 20 years in current department or agency 54 38 8 0 0 0 0 92 0 37
2014 Less than 3 years in current department or agency 57 37 7 0 0 0 0 93 0 44
2014 3 to 10 years in current department or agency 51 37 12 1 0 0 0 87 1 87
2014 11 to 20 years in current department or agency 68 18 14 0 0 0 0 86 0 28

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 37 50 7 2 4 0 0 87 6 83
2020 3 to 10 years in current department or agency 39 37 16 7 2 0 0 76 9 60
2020 11 to 20 years in current department or agency 40 33 15 9 2 0 0 74 11 46
2020 More than 20 years in current department or agency 58 27 7 0 9 0 0 85 9 12
2019 Less than 3 years in current department or agency 60 24 11 5 0 0 0 84 5 55
2019 3 to 10 years in current department or agency 47 36 10 2 5 0 0 84 6 61
2018 3 to 10 years in current department or agency 46 44 6 4 0 0 0 90 4 69
2018 11 to 20 years in current department or agency 42 29 24 2 3 0 0 71 5 38
2017 Less than 3 years in current department or agency 51 45 2 2 0 0 0 96 2 47
2017 3 to 10 years in current department or agency 42 39 12 3 5 0 0 80 8 78
2017 11 to 20 years in current department or agency 41 35 19 3 3 0 0 75 5 37
2014 Less than 3 years in current department or agency 46 32 18 2 2 0 0 77 5 44
2014 3 to 10 years in current department or agency 39 36 15 5 6 0 0 75 10 87
2014 11 to 20 years in current department or agency 54 32 11 4 0 0 0 86 4 28

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 49 23 16 8 4 0 0 72 12 83
2020 3 to 10 years in current department or agency 50 30 17 2 2 0 0 80 3 61
2020 11 to 20 years in current department or agency 32 45 16 7 0 0 0 77 7 45
2020 More than 20 years in current department or agency 67 9 7 18 0 0 0 76 18 12
2019 Less than 3 years in current department or agency 53 33 9 2 2 2 0 87 3 55
2019 3 to 10 years in current department or agency 50 33 7 3 6 0 0 84 10 61
2018 3 to 10 years in current department or agency 46 38 9 6 1 0 0 84 7 69
2018 11 to 20 years in current department or agency 37 37 13 5 8 0 0 74 13 38
2017 Less than 3 years in current department or agency 55 45 0 0 0 0 0 100 0 47
2017 3 to 10 years in current department or agency 39 34 18 3 7 0 0 73 9 78
2017 11 to 20 years in current department or agency 37 36 8 8 11 0 0 74 19 38
2014 Less than 3 years in current department or agency 48 36 11 0 5 0 0 84 5 44
2014 3 to 10 years in current department or agency 38 33 12 13 5 0 0 71 17 87
2014 11 to 20 years in current department or agency 43 36 7 7 7 0 0 79 14 28

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 43 31 15 7 4 0 0 74 11 83
2020 3 to 10 years in current department or agency 44 36 12 5 2 0 0 81 7 59
2020 11 to 20 years in current department or agency 35 40 14 11 0 0 0 75 11 46
2020 More than 20 years in current department or agency 67 18 7 9 0 0 0 85 9 12
2019 Less than 3 years in current department or agency 51 35 9 0 3 2 0 87 3 55
2019 3 to 10 years in current department or agency 44 40 7 7 3 0 0 84 10 61
2018 3 to 10 years in current department or agency 42 40 7 9 1 0 0 83 10 68
2018 11 to 20 years in current department or agency 42 35 11 5 8 0 0 76 13 38
2017 Less than 3 years in current department or agency 53 47 0 0 0 0 0 100 0 47
2017 3 to 10 years in current department or agency 35 39 14 7 5 0 0 74 12 78
2017 11 to 20 years in current department or agency 37 36 8 11 8 0 0 74 19 38
2014 Less than 3 years in current department or agency 45 37 11 2 5 0 0 82 7 44
2014 3 to 10 years in current department or agency 36 33 16 12 3 0 0 69 15 87
2014 11 to 20 years in current department or agency 36 46 7 7 4 0 0 82 11 28

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 39 22 17 11 9 2 0 63 20 83
2020 3 to 10 years in current department or agency 32 20 25 15 7 2 0 53 22 61
2020 11 to 20 years in current department or agency 32 29 20 7 5 6 2 66 12 46
2020 More than 20 years in current department or agency 60 7 15 9 9 0 0 67 18 12
2019 Less than 3 years in current department or agency 42 26 22 5 3 2 0 69 9 55
2019 3 to 10 years in current department or agency 36 22 23 5 8 6 0 62 14 61
2018 3 to 10 years in current department or agency 35 26 17 16 3 3 0 63 19 69
2018 11 to 20 years in current department or agency 29 37 13 8 8 5 0 69 16 38
2017 Less than 3 years in current department or agency 45 27 14 7 2 4 0 76 9 47
2017 3 to 10 years in current department or agency 29 18 27 14 9 3 0 48 24 78
2017 11 to 20 years in current department or agency 27 19 34 16 5 0 0 45 21 38
2014 Less than 3 years in current department or agency 32 23 21 7 7 9 2 61 16 44
2014 3 to 10 years in current department or agency 26 32 18 9 10 3 0 61 20 87
2014 11 to 20 years in current department or agency 29 29 18 18 7 0 0 57 25 28
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 52 23 8 4 5 5 4 82 9 83
2020 3 to 10 years in current department or agency 55 20 15 7 3 0 0 75 10 61
2020 11 to 20 years in current department or agency 58 16 20 5 0 2 0 75 5 46
2020 More than 20 years in current department or agency 73 9 9 9 0 0 0 82 9 12
2019 Less than 3 years in current department or agency 78 9 7 2 2 0 2 89 3 55
2019 3 to 10 years in current department or agency 53 28 8 5 3 0 2 83 8 61

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 60 19 7 6 5 2 0 81 11 82
2020 3 to 10 years in current department or agency 47 39 8 5 2 0 0 85 7 61
2020 11 to 20 years in current department or agency 49 22 16 9 2 0 2 72 12 46
2020 More than 20 years in current department or agency 60 24 0 7 9 0 0 85 15 12
2019 Less than 3 years in current department or agency 65 25 4 6 0 0 0 91 6 54
2019 3 to 10 years in current department or agency 59 26 2 8 5 0 0 85 13 61
2018 3 to 10 years in current department or agency 44 40 7 6 3 0 0 84 9 69
2018 11 to 20 years in current department or agency 29 50 5 3 13 0 0 79 16 38
2017 Less than 3 years in current department or agency 67 26 2 0 0 2 2 98 0 47
2017 3 to 10 years in current department or agency 51 35 6 5 3 0 0 86 8 78
2017 11 to 20 years in current department or agency 42 32 11 5 11 0 0 73 16 38
2014 Less than 3 years in current department or agency 52 27 11 2 2 5 0 83 5 44
2014 3 to 10 years in current department or agency 38 38 7 10 6 1 0 77 16 87
2014 11 to 20 years in current department or agency 50 39 0 11 0 0 0 89 11 28

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 64 18 6 5 7 0 0 82 12 83
2020 3 to 10 years in current department or agency 52 22 15 3 7 0 0 75 10 61
2020 11 to 20 years in current department or agency 58 20 11 9 2 0 0 77 11 46
2020 More than 20 years in current department or agency 67 15 9 0 9 0 0 82 9 12
2019 Less than 3 years in current department or agency 60 22 9 5 2 2 0 84 7 55
2019 3 to 10 years in current department or agency 54 25 5 12 5 0 0 79 16 61
2018 3 to 10 years in current department or agency 47 30 9 12 3 0 0 77 15 69
2018 11 to 20 years in current department or agency 34 42 8 5 11 0 0 76 16 38
2017 Less than 3 years in current department or agency 68 24 6 0 0 0 2 93 0 47
2017 3 to 10 years in current department or agency 53 28 14 4 1 0 0 81 5 78
2017 11 to 20 years in current department or agency 47 23 13 3 13 0 0 71 16 38
2014 Less than 3 years in current department or agency 61 27 7 2 2 0 0 89 5 44
2014 3 to 10 years in current department or agency 49 28 10 6 6 0 1 78 12 87
2014 11 to 20 years in current department or agency 75 18 0 4 0 4 0 96 4 28

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 46 26 6 10 1 11 0 81 12 83
2020 3 to 10 years in current department or agency 36 25 20 10 3 5 0 64 14 61
2020 11 to 20 years in current department or agency 20 39 18 11 5 5 2 64 17 46
2020 More than 20 years in current department or agency 67 9 7 0 0 18 0 92 0 12
2019 Less than 3 years in current department or agency 45 39 9 2 0 6 0 89 2 55
2019 3 to 10 years in current department or agency 42 33 21 2 2 0 0 75 3 61
2018 3 to 10 years in current department or agency 30 47 7 6 6 4 0 81 12 69
2018 11 to 20 years in current department or agency 29 40 18 8 5 0 0 69 13 38
2017 Less than 3 years in current department or agency 50 26 6 2 2 11 2 87 5 47
2017 3 to 10 years in current department or agency 30 36 9 13 5 5 1 71 20 78
2017 11 to 20 years in current department or agency 27 38 21 5 5 3 0 67 11 37
2014 Less than 3 years in current department or agency 42 26 14 5 4 9 0 74 10 43
2014 3 to 10 years in current department or agency 25 43 10 12 7 2 1 70 19 87
2014 11 to 20 years in current department or agency 32 29 32 4 4 0 0 61 7 28

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 46 30 12 6 2 4 0 79 9 83
2020 3 to 10 years in current department or agency 33 35 15 12 5 0 0 68 17 61
2020 11 to 20 years in current department or agency 30 36 11 16 7 0 0 66 23 46
2020 More than 20 years in current department or agency 76 9 15 0 0 0 0 85 0 12
2019 Less than 3 years in current department or agency 49 33 13 2 0 4 0 85 2 55
2019 3 to 10 years in current department or agency 34 36 18 10 2 0 0 70 11 61
2018 3 to 10 years in current department or agency 25 46 17 6 4 1 0 72 10 69
2018 11 to 20 years in current department or agency 29 34 18 11 8 0 0 63 19 38
2017 Less than 3 years in current department or agency 40 45 4 2 0 7 2 93 2 47
2017 3 to 10 years in current department or agency 23 42 14 8 9 3 1 67 18 78
2017 11 to 20 years in current department or agency 21 51 14 5 8 0 0 73 14 37
2014 Less than 3 years in current department or agency 39 35 9 9 2 5 0 78 12 43
2014 3 to 10 years in current department or agency 22 42 15 14 7 0 0 64 21 87
2014 11 to 20 years in current department or agency 29 46 7 11 4 4 0 78 15 28

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 30 35 16 9 4 7 0 70 13 83
2020 3 to 10 years in current department or agency 22 33 22 15 8 0 0 55 24 61
2020 11 to 20 years in current department or agency 13 38 24 14 7 2 2 53 21 46
2020 More than 20 years in current department or agency 27 58 15 0 0 0 0 85 0 12
2019 Less than 3 years in current department or agency 33 41 11 4 0 11 0 84 4 55
2019 3 to 10 years in current department or agency 29 35 21 13 2 0 0 64 15 61
2018 3 to 10 years in current department or agency 24 31 23 15 3 4 0 57 19 69
2018 11 to 20 years in current department or agency 26 29 18 13 11 3 0 57 25 38
2017 Less than 3 years in current department or agency 25 42 11 0 2 17 2 84 3 47
2017 3 to 10 years in current department or agency 12 46 19 9 5 7 1 63 16 78
2017 11 to 20 years in current department or agency 16 40 22 14 5 3 0 58 20 37
2014 Less than 3 years in current department or agency 32 33 9 9 2 14 0 75 14 43
2014 3 to 10 years in current department or agency 15 40 18 14 9 3 0 57 24 87
2014 11 to 20 years in current department or agency 25 29 18 21 7 0 0 54 29 28

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 21 52 10 11 5 1 0 74 16 83
2020 3 to 10 years in current department or agency 14 39 17 20 10 0 0 53 30 61
2020 11 to 20 years in current department or agency 16 42 11 18 14 0 0 57 32 46
2020 More than 20 years in current department or agency 15 51 27 7 0 0 0 67 7 12
2019 Less than 3 years in current department or agency 22 43 17 15 0 4 0 67 15 55
2019 3 to 10 years in current department or agency 11 46 20 12 11 0 0 57 23 61
2018 3 to 10 years in current department or agency 18 30 21 27 4 0 0 48 31 69
2018 11 to 20 years in current department or agency 16 37 13 24 11 0 0 52 35 38
2017 Less than 3 years in current department or agency 19 46 13 7 2 11 2 75 10 47
2017 3 to 10 years in current department or agency 10 44 17 15 10 3 1 55 27 78
2017 11 to 20 years in current department or agency 13 40 19 16 11 0 0 54 27 37
2014 Less than 3 years in current department or agency 28 35 16 12 0 9 0 69 13 43
2014 3 to 10 years in current department or agency 10 44 14 21 12 0 0 54 32 87
2014 11 to 20 years in current department or agency 18 39 21 11 11 0 0 57 21 28
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 40 37 9 7 5 1 0 78 12 83
2020 3 to 10 years in current department or agency 39 39 8 12 2 0 0 78 14 61
2020 11 to 20 years in current department or agency 36 24 16 22 2 0 0 60 24 46
2020 More than 20 years in current department or agency 31 45 0 0 24 0 0 76 24 12
2019 Less than 3 years in current department or agency 46 35 9 5 4 0 2 82 9 55
2019 3 to 10 years in current department or agency 32 38 8 17 5 0 0 70 21 61
2018 3 to 10 years in current department or agency 28 46 15 9 3 0 0 73 12 68
2018 11 to 20 years in current department or agency 32 34 13 16 5 0 0 66 21 38
2017 Less than 3 years in current department or agency 60 32 4 4 0 0 0 92 4 47
2017 3 to 10 years in current department or agency 28 43 12 8 10 0 0 70 18 78
2017 11 to 20 years in current department or agency 24 34 13 16 13 0 0 58 29 38
2014 Less than 3 years in current department or agency 32 37 21 9 0 2 0 70 9 44
2014 3 to 10 years in current department or agency 26 38 17 8 10 0 0 64 18 87
2014 11 to 20 years in current department or agency 39 29 7 18 7 0 0 68 25 28

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 34 46 9 6 5 0 0 80 11 83
2020 3 to 10 years in current department or agency 37 46 10 7 0 0 0 83 7 60
2020 11 to 20 years in current department or agency 41 32 16 12 0 0 0 72 12 45
2020 More than 20 years in current department or agency 42 49 0 0 9 0 0 91 9 12
2019 Less than 3 years in current department or agency 33 55 2 4 7 0 0 87 11 55
2019 3 to 10 years in current department or agency 31 45 10 10 5 0 0 75 15 61
2018 3 to 10 years in current department or agency 29 48 7 13 3 0 0 77 16 69
2018 11 to 20 years in current department or agency 29 40 21 5 5 0 0 68 11 38
2017 Less than 3 years in current department or agency 42 51 0 7 0 0 0 93 7 47
2017 3 to 10 years in current department or agency 32 48 8 8 5 0 0 79 13 78
2017 11 to 20 years in current department or agency 36 38 10 8 8 0 0 73 16 37

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 54 26 7 4 6 2 0 82 10 82
2020 3 to 10 years in current department or agency 41 37 11 7 3 0 0 78 10 61
2020 11 to 20 years in current department or agency 45 24 17 11 2 0 0 69 14 46
2020 More than 20 years in current department or agency 67 15 9 9 0 0 0 82 9 12
2019 Less than 3 years in current department or agency 64 25 4 7 0 0 0 89 7 55
2019 3 to 10 years in current department or agency 51 31 3 10 5 0 0 82 15 61
2018 3 to 10 years in current department or agency 47 37 10 1 4 0 0 84 6 69
2018 11 to 20 years in current department or agency 34 42 3 8 13 0 0 76 21 38
2017 Less than 3 years in current department or agency 53 32 4 6 2 0 2 87 9 47
2017 3 to 10 years in current department or agency 42 41 9 5 3 0 0 83 8 78
2017 11 to 20 years in current department or agency 37 39 7 8 8 0 0 77 16 38
2014 Less than 3 years in current department or agency 51 30 12 0 4 2 0 83 5 43
2014 3 to 10 years in current department or agency 45 37 7 6 6 0 0 82 12 87
2014 11 to 20 years in current department or agency 54 25 14 4 4 0 0 79 7 28

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 39 43 11 6 1 0 0 82 7 83
2020 3 to 10 years in current department or agency 40 35 13 8 3 0 0 75 12 60
2020 11 to 20 years in current department or agency 44 31 14 9 2 0 0 75 12 45
2020 More than 20 years in current department or agency 49 36 0 7 9 0 0 85 15 12
2019 Less than 3 years in current department or agency 32 44 17 6 2 0 0 76 7 55
2019 3 to 10 years in current department or agency 37 42 15 3 3 0 0 78 7 61
2018 3 to 10 years in current department or agency 27 59 6 9 0 0 0 86 9 69
2018 11 to 20 years in current department or agency 27 57 11 5 0 0 0 84 5 37
2017 Less than 3 years in current department or agency 34 55 4 2 2 0 2 91 4 47
2017 3 to 10 years in current department or agency 33 43 8 10 5 0 1 76 16 78
2017 11 to 20 years in current department or agency 34 40 15 5 5 0 0 74 11 38
2014 Less than 3 years in current department or agency 34 39 9 7 7 0 4 76 14 44
2014 3 to 10 years in current department or agency 17 46 17 15 5 0 0 63 20 87
2014 11 to 20 years in current department or agency 36 43 7 14 0 0 0 79 14 28

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 57 20 10 6 4 4 0 80 10 82
2020 3 to 10 years in current department or agency 55 23 10 5 5 2 0 79 10 61
2020 11 to 20 years in current department or agency 53 18 14 11 5 0 0 70 16 45
2020 More than 20 years in current department or agency 67 9 18 7 0 0 0 76 7 12

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 31 33 21 4 6 5 0 68 10 83
2020 3 to 10 years in current department or agency 32 29 19 14 5 2 0 62 19 61
2020 11 to 20 years in current department or agency 24 30 22 16 9 0 0 53 25 46
2020 More than 20 years in current department or agency 31 54 0 0 7 0 9 93 7 12
2019 Less than 3 years in current department or agency 29 35 18 11 3 4 0 67 15 55
2019 3 to 10 years in current department or agency 19 50 13 7 10 2 0 70 17 61
2018 3 to 10 years in current department or agency 20 48 17 10 4 0 0 68 15 69
2018 11 to 20 years in current department or agency 24 27 13 18 19 0 0 50 37 38
2017 Less than 3 years in current department or agency 29 41 10 15 0 4 0 74 16 47
2017 3 to 10 years in current department or agency 20 35 17 14 13 1 0 56 27 78
2017 11 to 20 years in current department or agency 24 34 8 21 13 0 0 58 34 38
2014 Less than 3 years in current department or agency 25 25 9 23 7 7 4 56 33 44
2014 3 to 10 years in current department or agency 22 25 16 23 14 0 0 47 37 87
2014 11 to 20 years in current department or agency 36 29 11 11 11 4 0 67 22 28

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 21 24 22 17 11 6 0 47 30 83
2020 3 to 10 years in current department or agency 33 22 17 19 7 0 2 56 27 61
2020 11 to 20 years in current department or agency 24 15 14 22 22 2 2 40 46 46
2020 More than 20 years in current department or agency 31 18 27 9 15 0 0 49 24 12
2019 Less than 3 years in current department or agency 24 33 14 11 5 11 2 65 18 55
2019 3 to 10 years in current department or agency 21 34 17 12 11 2 3 58 24 61
2018 3 to 10 years in current department or agency 19 31 19 22 9 0 0 50 31 68
2018 11 to 20 years in current department or agency 21 13 13 24 26 3 0 35 52 38
2017 Less than 3 years in current department or agency 19 26 15 15 11 12 2 52 30 47
2017 3 to 10 years in current department or agency 18 15 10 30 25 1 0 34 56 77
2017 11 to 20 years in current department or agency 13 21 11 29 27 0 0 34 55 38
2014 Less than 3 years in current department or agency 11 18 5 32 18 7 9 35 60 44
2014 3 to 10 years in current department or agency 14 17 13 28 29 0 0 31 56 87
2014 11 to 20 years in current department or agency 18 14 11 39 14 4 0 33 56 28

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 50 27 8 3 9 1 1 78 13 83
2020 3 to 10 years in current department or agency 38 36 18 3 3 0 2 75 7 61
2020 11 to 20 years in current department or agency 44 27 9 16 2 0 2 72 18 46
2020 More than 20 years in current department or agency 76 9 7 0 0 0 9 93 0 12
2019 Less than 3 years in current department or agency 53 29 12 5 0 0 0 83 5 55
2019 3 to 10 years in current department or agency 55 25 13 7 0 0 0 80 7 61

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 54 18 16 6 1 2 3 76 7 83
2020 3 to 10 years in current department or agency 43 31 19 5 2 0 0 74 7 60
2020 11 to 20 years in current department or agency 42 35 14 7 0 2 0 79 7 44
2020 More than 20 years in current department or agency 64 9 9 9 0 0 9 80 10 12
2019 Less than 3 years in current department or agency 62 18 11 5 2 0 2 81 7 55
2019 3 to 10 years in current department or agency 47 30 17 5 0 2 0 78 5 61

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 80 2 5 0 4 9 1 91 4 83
2020 3 to 10 years in current department or agency 75 8 7 2 2 2 5 89 4 61
2020 11 to 20 years in current department or agency 73 5 7 5 2 2 7 85 7 45
2020 More than 20 years in current department or agency 76 0 9 0 0 7 9 89 0 12
2019 Less than 3 years in current department or agency 78 11 7 0 2 2 0 91 2 55
2019 3 to 10 years in current department or agency 75 8 5 2 2 5 3 91 4 61

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 69 15 5 1 0 1 8 93 1 83
2020 3 to 10 years in current department or agency 72 14 3 3 0 0 7 93 4 61
2020 11 to 20 years in current department or agency 69 5 9 5 2 0 11 83 7 46
2020 More than 20 years in current department or agency 82 0 9 0 0 0 9 90 0 12
2019 Less than 3 years in current department or agency 87 4 0 0 2 0 7 98 2 54
2019 3 to 10 years in current department or agency 87 7 0 0 0 0 6 100 0 61

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 38 38 11 6 7 0 0 76 13 83
2020 3 to 10 years in current department or agency 42 43 9 5 2 0 0 84 7 60
2020 11 to 20 years in current department or agency 35 38 16 11 0 0 0 73 11 45
2020 More than 20 years in current department or agency 49 27 7 0 18 0 0 76 18 12
2019 Less than 3 years in current department or agency 51 33 7 7 0 2 0 85 7 55
2019 3 to 10 years in current department or agency 38 50 3 3 5 0 0 88 8 61
2018 3 to 10 years in current department or agency 43 39 4 12 1 0 0 82 13 68
2018 11 to 20 years in current department or agency 34 35 13 10 5 3 0 70 16 38
2017 Less than 3 years in current department or agency 48 36 7 6 0 2 0 87 7 47
2017 3 to 10 years in current department or agency 35 36 22 5 1 0 0 71 7 78
2017 11 to 20 years in current department or agency 24 43 16 8 8 0 0 67 16 37
2014 Less than 3 years in current department or agency 32 43 7 14 2 2 0 77 16 44
2014 3 to 10 years in current department or agency 31 33 15 15 6 0 0 64 21 87
2014 11 to 20 years in current department or agency 32 43 11 11 4 0 0 75 14 28

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 41 35 11 5 7 0 1 76 12 83
2020 3 to 10 years in current department or agency 38 39 9 9 3 2 0 79 12 60
2020 11 to 20 years in current department or agency 36 35 8 16 5 0 0 71 20 46
2020 More than 20 years in current department or agency 33 42 7 0 18 0 0 76 18 12
2019 Less than 3 years in current department or agency 56 30 9 2 2 2 0 87 4 54
2019 3 to 10 years in current department or agency 40 43 5 7 5 0 0 84 11 61
2018 3 to 10 years in current department or agency 47 35 9 7 1 0 0 82 9 69
2018 11 to 20 years in current department or agency 44 25 14 11 5 0 0 69 16 36
2017 Less than 3 years in current department or agency 49 39 8 4 0 0 0 87 4 47
2017 3 to 10 years in current department or agency 37 41 12 8 3 0 0 78 10 78
2017 11 to 20 years in current department or agency 35 25 21 8 11 0 0 60 19 37
2014 Less than 3 years in current department or agency 41 41 7 7 2 2 0 84 9 44
2014 3 to 10 years in current department or agency 40 26 16 12 6 0 0 67 17 87
2014 11 to 20 years in current department or agency 43 36 7 7 7 0 0 79 14 28

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 39 42 7 5 6 0 1 82 11 83
2020 3 to 10 years in current department or agency 33 43 9 12 3 0 0 76 15 60
2020 11 to 20 years in current department or agency 31 39 20 9 0 0 0 71 9 46
2020 More than 20 years in current department or agency 24 51 15 0 9 0 0 76 9 12
2019 Less than 3 years in current department or agency 39 45 4 7 3 2 0 85 11 54
2019 3 to 10 years in current department or agency 52 31 3 5 9 0 0 83 14 59
2018 3 to 10 years in current department or agency 44 39 4 9 3 0 0 84 12 69
2018 11 to 20 years in current department or agency 29 45 13 8 5 0 0 74 13 38
2017 Less than 3 years in current department or agency 47 39 10 0 2 0 2 87 2 47
2017 3 to 10 years in current department or agency 32 47 10 4 5 1 0 80 9 78
2017 11 to 20 years in current department or agency 24 38 19 10 8 0 0 62 19 37
2014 Less than 3 years in current department or agency 48 43 5 2 2 0 0 91 5 44
2014 3 to 10 years in current department or agency 34 41 12 9 5 0 0 74 14 86
2014 11 to 20 years in current department or agency 32 43 11 11 4 0 0 75 14 28

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 28 44 12 10 4 2 0 74 14 83
2020 3 to 10 years in current department or agency 25 48 15 7 2 3 0 75 9 61
2020 11 to 20 years in current department or agency 23 46 15 14 2 0 0 69 16 46
2020 More than 20 years in current department or agency 27 58 7 9 0 0 0 85 9 12
2019 Less than 3 years in current department or agency 34 46 16 0 2 2 0 81 2 55
2019 3 to 10 years in current department or agency 17 58 18 2 5 0 0 75 6 61
2018 3 to 10 years in current department or agency 18 45 22 10 3 1 0 64 13 69
2018 11 to 20 years in current department or agency 24 34 24 11 8 0 0 58 18 38
2017 Less than 3 years in current department or agency 30 51 13 4 0 2 0 82 4 47
2017 3 to 10 years in current department or agency 18 36 30 13 3 0 0 55 16 78
2017 11 to 20 years in current department or agency 21 37 10 19 11 3 0 60 30 38

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 47 27 9 13 5 0 0 74 18 83
2020 3 to 10 years in current department or agency 50 25 12 7 7 0 0 74 14 60
2020 11 to 20 years in current department or agency 46 34 11 9 0 0 0 80 9 46
2020 More than 20 years in current department or agency 51 24 9 7 9 0 0 76 15 12
2019 Less than 3 years in current department or agency 47 35 5 5 7 0 0 82 13 55
2019 3 to 10 years in current department or agency 62 15 8 8 7 0 0 77 15 61
2018 3 to 10 years in current department or agency 55 33 9 3 0 0 0 88 3 69
2018 11 to 20 years in current department or agency 43 41 11 3 2 0 0 84 5 37
2017 Less than 3 years in current department or agency 60 34 6 0 0 0 0 94 0 47
2017 3 to 10 years in current department or agency 47 33 8 7 5 0 0 80 12 78
2017 11 to 20 years in current department or agency 45 26 10 11 8 0 0 71 19 38
2014 Less than 3 years in current department or agency 50 28 11 5 7 0 0 77 11 44
2014 3 to 10 years in current department or agency 41 32 12 10 3 0 1 74 14 87
2014 11 to 20 years in current department or agency 57 21 14 4 4 0 0 79 7 28

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 29 43 16 8 4 0 0 72 12 82
2020 3 to 10 years in current department or agency 33 24 24 11 6 0 2 58 18 59
2020 11 to 20 years in current department or agency 28 40 22 5 6 0 0 68 10 46
2020 More than 20 years in current department or agency 15 36 33 7 9 0 0 51 15 12
2019 Less than 3 years in current department or agency 38 23 22 9 5 2 0 62 15 53
2019 3 to 10 years in current department or agency 31 38 18 10 3 0 0 69 13 61
2018 3 to 10 years in current department or agency 41 32 18 5 4 0 0 73 10 69
2018 11 to 20 years in current department or agency 27 35 23 16 0 0 0 61 16 38
2017 Less than 3 years in current department or agency 47 39 6 5 2 0 0 86 7 47
2017 3 to 10 years in current department or agency 36 37 14 13 0 0 0 73 13 78
2017 11 to 20 years in current department or agency 43 34 13 8 3 0 0 77 11 38
2014 Less than 3 years in current department or agency 38 34 25 2 0 0 0 73 2 44
2014 3 to 10 years in current department or agency 29 40 20 7 3 0 1 70 10 87
2014 11 to 20 years in current department or agency 32 39 21 0 7 0 0 71 7 28

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 37 63 83
2020 3 to 10 years in current department or agency 39 61 61
2020 11 to 20 years in current department or agency 51 49 46
2020 More than 20 years in current department or agency 7 93 12

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 58 19 6 4 0 5 8 89 4 83
2020 3 to 10 years in current department or agency 66 7 7 2 2 7 10 88 4 61
2020 11 to 20 years in current department or agency 70 15 7 2 0 5 2 90 2 46
2020 More than 20 years in current department or agency 46 0 18 0 0 9 27 72 0 12

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Less than 3 years in current department or agency 36 25 38 83
2020 3 to 10 years in current department or agency 22 21 57 61
2020 11 to 20 years in current department or agency 17 37 46 46
2020 More than 20 years in current department or agency 9 51 40 12
2019 Less than 3 years in current department or agency 23 35 42 55
2019 3 to 10 years in current department or agency 30 25 45 61
2018 3 to 10 years in current department or agency 26 31 43 69
2018 11 to 20 years in current department or agency 22 41 38 37
2017 Less than 3 years in current department or agency 22 22 57 47
2017 3 to 10 years in current department or agency 34 31 35 78
2017 11 to 20 years in current department or agency 27 34 39 38
2014 Less than 3 years in current department or agency 48 14 39 44
2014 3 to 10 years in current department or agency 36 24 40 87
2014 11 to 20 years in current department or agency 18 50 32 28

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Less than 3 years in current department or agency 3 39 47 3 3 3 30
2020 3 to 10 years in current department or agency 0 15 71 8 6 0 14
2019 Less than 3 years in current department or agency 7 48 30 0 8 8 13
2019 3 to 10 years in current department or agency 5 32 47 16 0 0 19
2018 3 to 10 years in current department or agency 0 28 67 0 4 0 18
2017 Less than 3 years in current department or agency 10 19 30 10 21 10 10
2017 3 to 10 years in current department or agency 4 19 61 8 0 8 26
2017 11 to 20 years in current department or agency 0 30 40 0 0 30 10
2014 Less than 3 years in current department or agency 0 14 24 24 9999 37 21
2014 3 to 10 years in current department or agency 0 19 58 19 9999 3 31
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 53 35 6 2 2 1 0 89 5 83
2020 3 to 10 years in current department or agency 46 47 3 2 2 0 0 93 3 60
2020 11 to 20 years in current department or agency 52 44 2 2 0 0 0 95 2 45
2020 More than 20 years in current department or agency 82 9 0 0 9 0 0 91 9 12
2019 Less than 3 years in current department or agency 68 22 6 3 2 0 0 89 5 55
2019 3 to 10 years in current department or agency 50 37 7 2 5 0 0 87 6 61
2018 3 to 10 years in current department or agency 62 26 7 3 1 0 0 88 4 69
2018 11 to 20 years in current department or agency 50 40 8 3 0 0 0 90 3 38
2017 Less than 3 years in current department or agency 58 34 6 2 0 0 0 91 2 47
2017 3 to 10 years in current department or agency 53 34 3 7 4 0 0 87 10 78
2017 11 to 20 years in current department or agency 41 46 8 3 3 0 0 86 5 37
2014 Less than 3 years in current department or agency 57 27 11 2 2 0 0 84 4 44
2014 3 to 10 years in current department or agency 45 36 7 9 2 1 0 81 12 87
2014 11 to 20 years in current department or agency 61 29 7 4 0 0 0 89 4 28

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 42 43 9 4 1 1 0 86 5 83
2020 3 to 10 years in current department or agency 39 51 7 3 0 0 0 90 3 61
2020 11 to 20 years in current department or agency 38 36 20 7 0 0 0 74 7 46
2020 More than 20 years in current department or agency 40 51 0 9 0 0 0 91 9 12
2019 Less than 3 years in current department or agency 47 41 4 6 0 2 0 91 6 55
2019 3 to 10 years in current department or agency 31 45 13 10 0 0 0 77 10 60
2018 3 to 10 years in current department or agency 33 47 17 3 0 0 0 80 3 69
2018 11 to 20 years in current department or agency 23 45 16 11 5 0 0 68 16 38
2017 Less than 3 years in current department or agency 48 32 17 2 0 0 0 80 2 47
2017 3 to 10 years in current department or agency 34 47 14 4 1 0 0 81 5 78
2017 11 to 20 years in current department or agency 34 40 16 11 0 0 0 74 11 38
2014 Less than 3 years in current department or agency 50 39 7 5 0 0 0 89 5 44
2014 3 to 10 years in current department or agency 35 48 12 6 0 0 0 83 6 87
2014 11 to 20 years in current department or agency 43 43 7 7 0 0 0 86 7 28

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 7 25 34 25 6 1 1 32 34 83
2020 3 to 10 years in current department or agency 5 25 42 21 5 2 0 26 31 61
2020 11 to 20 years in current department or agency 5 30 44 11 8 0 2 20 35 46
2020 More than 20 years in current department or agency 9 15 42 24 9 0 0 33 24 12
2019 Less than 3 years in current department or agency 8 24 25 30 9 4 0 41 33 54
2019 3 to 10 years in current department or agency 12 20 46 19 3 0 0 22 32 61
2018 3 to 10 years in current department or agency 16 16 37 23 7 0 0 30 32 69
2018 11 to 20 years in current department or agency 8 32 38 14 8 0 0 22 41 37
2017 Less than 3 years in current department or agency 4 6 43 23 21 0 2 45 11 47
2017 3 to 10 years in current department or agency 4 26 36 22 10 0 3 33 31 78
2017 11 to 20 years in current department or agency 8 13 51 21 5 0 3 27 21 38
2014 Less than 3 years in current department or agency 2 16 30 30 9 5 7 45 21 43
2014 3 to 10 years in current department or agency 5 29 42 20 3 0 1 23 34 86
2014 11 to 20 years in current department or agency 7 18 39 25 11 0 0 36 25 28

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 10 12 14 46 12 5 1 61 23 83
2020 3 to 10 years in current department or agency 8 8 39 26 17 2 0 43 17 61
2020 11 to 20 years in current department or agency 0 18 37 21 19 0 5 42 19 46
2020 More than 20 years in current department or agency 0 0 42 42 15 0 0 58 0 12
2019 Less than 3 years in current department or agency 4 17 26 34 17 2 0 52 21 54
2019 3 to 10 years in current department or agency 3 21 38 29 8 0 0 37 25 61
2018 3 to 10 years in current department or agency 11 15 32 30 12 0 0 42 26 69
2018 11 to 20 years in current department or agency 8 32 36 18 5 0 0 24 41 37
2017 Less than 3 years in current department or agency 4 8 23 20 38 4 2 62 13 47
2017 3 to 10 years in current department or agency 10 19 19 29 11 7 4 45 33 78
2017 11 to 20 years in current department or agency 8 15 35 31 5 3 3 39 25 38
2014 Less than 3 years in current department or agency 9 14 16 30 19 5 7 55 26 43
2014 3 to 10 years in current department or agency 7 17 34 26 14 1 1 41 25 86
2014 11 to 20 years in current department or agency 11 7 39 21 21 0 0 43 18 28

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 16 13 30 29 9 2 1 39 30 83
2020 3 to 10 years in current department or agency 5 22 46 18 8 2 0 26 27 61
2020 11 to 20 years in current department or agency 12 34 28 11 13 0 2 24 47 46
2020 More than 20 years in current department or agency 24 15 18 27 15 0 0 42 40 12
2019 Less than 3 years in current department or agency 9 26 39 20 6 2 0 26 35 55
2019 3 to 10 years in current department or agency 2 36 36 18 8 0 0 26 38 61
2018 3 to 10 years in current department or agency 8 31 31 21 7 0 1 29 40 69
2018 11 to 20 years in current department or agency 8 48 21 18 3 3 0 21 57 38
2017 Less than 3 years in current department or agency 9 19 38 25 4 2 2 31 29 47
2017 3 to 10 years in current department or agency 12 26 35 15 7 4 1 24 40 78
2017 11 to 20 years in current department or agency 13 34 37 3 5 3 5 9 51 38
2014 Less than 3 years in current department or agency 9 21 23 28 7 5 7 39 34 43
2014 3 to 10 years in current department or agency 13 29 33 17 8 0 0 26 42 86
2014 11 to 20 years in current department or agency 11 18 43 7 14 4 4 23 31 28

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 6 15 36 28 13 1 0 42 21 83
2020 3 to 10 years in current department or agency 6 13 45 23 13 0 0 36 19 61
2020 11 to 20 years in current department or agency 4 24 39 20 11 0 2 31 29 46
2020 More than 20 years in current department or agency 18 31 18 33 0 0 0 33 49 12
2019 Less than 3 years in current department or agency 13 16 26 24 19 2 0 44 30 54
2019 3 to 10 years in current department or agency 8 15 42 24 10 0 0 34 24 60
2018 3 to 10 years in current department or agency 4 21 31 37 7 0 0 44 25 68
2018 11 to 20 years in current department or agency 10 21 43 16 11 0 0 26 31 38
2017 Less than 3 years in current department or agency 0 6 28 37 30 0 0 66 6 47
2017 3 to 10 years in current department or agency 3 18 39 29 10 1 0 39 21 78
2017 11 to 20 years in current department or agency 5 12 45 27 8 0 3 36 18 38
2014 Less than 3 years in current department or agency 2 7 35 35 16 0 5 54 10 43
2014 3 to 10 years in current department or agency 5 14 38 34 9 0 0 43 19 86
2014 11 to 20 years in current department or agency 7 11 39 29 14 0 0 43 18 28

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 11 20 23 27 13 5 0 43 33 82
2020 3 to 10 years in current department or agency 6 28 39 16 10 0 0 27 34 60
2020 11 to 20 years in current department or agency 8 29 32 16 11 2 2 28 39 45
2020 More than 20 years in current department or agency 9 49 9 24 9 0 0 33 58 12
2019 Less than 3 years in current department or agency 13 16 22 19 23 6 2 45 32 54
2019 3 to 10 years in current department or agency 13 22 30 25 8 1 0 34 36 60
2018 3 to 10 years in current department or agency 16 22 38 15 10 0 0 25 38 69
2018 11 to 20 years in current department or agency 8 39 37 11 5 0 0 16 47 38
2017 Less than 3 years in current department or agency 2 17 28 21 24 2 4 49 21 46
2017 3 to 10 years in current department or agency 17 28 31 14 9 1 0 23 46 78
2017 11 to 20 years in current department or agency 16 10 45 16 13 0 0 29 26 38
2014 Less than 3 years in current department or agency 9 19 21 21 14 7 9 41 33 43
2014 3 to 10 years in current department or agency 22 33 26 13 5 1 0 17 56 87
2014 11 to 20 years in current department or agency 25 21 36 7 11 0 0 18 46 28

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 13 9 28 23 11 11 4 40 27 83
2020 3 to 10 years in current department or agency 7 16 38 24 14 2 0 38 23 61
2020 11 to 20 years in current department or agency 7 22 33 22 15 2 0 37 29 46
2020 More than 20 years in current department or agency 9 15 42 15 18 0 0 33 24 12
2019 Less than 3 years in current department or agency 10 17 23 35 8 6 2 47 28 53
2019 3 to 10 years in current department or agency 12 13 44 26 5 0 0 31 25 61
2018 3 to 10 years in current department or agency 7 23 41 20 6 1 1 27 31 69
2018 11 to 20 years in current department or agency 5 37 27 26 5 0 0 32 42 38
2017 Less than 3 years in current department or agency 6 15 18 36 13 4 6 55 24 47
2017 3 to 10 years in current department or agency 9 31 27 20 10 3 0 31 41 78
2017 11 to 20 years in current department or agency 11 29 34 19 8 0 0 27 40 38
2014 Less than 3 years in current department or agency 5 32 16 19 19 5 5 41 41 43
2014 3 to 10 years in current department or agency 10 15 40 22 12 1 0 34 26 86
2014 11 to 20 years in current department or agency 7 26 30 26 7 4 0 35 35 27

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 9 13 32 32 10 2 1 44 23 83
2020 3 to 10 years in current department or agency 5 11 49 26 9 0 0 34 16 60
2020 11 to 20 years in current department or agency 9 28 30 16 15 0 2 32 38 46
2020 More than 20 years in current department or agency 7 24 36 33 0 0 0 33 31 12
2019 Less than 3 years in current department or agency 4 24 28 24 15 6 0 41 29 54
2019 3 to 10 years in current department or agency 0 28 42 25 5 0 0 30 28 61
2018 3 to 10 years in current department or agency 5 18 42 26 9 0 0 35 23 69
2018 11 to 20 years in current department or agency 10 27 47 11 5 0 0 16 37 38
2017 Less than 3 years in current department or agency 0 17 44 19 20 0 0 38 17 47
2017 3 to 10 years in current department or agency 7 17 50 22 4 1 0 26 24 78
2017 11 to 20 years in current department or agency 11 21 47 8 11 0 3 19 33 38
2014 Less than 3 years in current department or agency 9 19 16 33 9 7 7 49 33 43
2014 3 to 10 years in current department or agency 8 22 45 17 7 1 0 24 30 87
2014 11 to 20 years in current department or agency 11 14 50 14 4 7 0 19 27 28

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 7 15 39 24 13 0 1 38 22 82
2020 3 to 10 years in current department or agency 10 16 41 26 7 0 0 33 26 61
2020 11 to 20 years in current department or agency 5 25 40 22 6 0 2 29 30 46
2020 More than 20 years in current department or agency 0 18 46 18 18 0 0 36 18 12
2019 Less than 3 years in current department or agency 4 22 31 32 9 2 0 42 26 54
2019 3 to 10 years in current department or agency 8 18 33 28 13 0 0 41 26 61

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 25 43 5 12 9 6 0 73 22 83
2020 3 to 10 years in current department or agency 27 44 15 12 2 0 0 72 14 60
2020 11 to 20 years in current department or agency 12 41 15 27 2 2 0 55 30 46
2020 More than 20 years in current department or agency 24 42 9 24 0 0 0 67 24 12
2019 Less than 3 years in current department or agency 20 41 22 9 0 6 2 66 10 55
2019 3 to 10 years in current department or agency 10 41 26 18 5 0 0 51 23 61

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 53 24 8 9 5 1 0 78 14 83
2020 3 to 10 years in current department or agency 33 45 8 8 3 2 0 80 12 61
2020 11 to 20 years in current department or agency 36 32 9 18 5 0 0 68 22 45
2020 More than 20 years in current department or agency 73 27 0 0 0 0 0 100 0 12
2019 Less than 3 years in current department or agency 66 24 4 0 5 2 0 91 5 55
2019 3 to 10 years in current department or agency 48 32 12 5 3 0 0 80 8 60
2018 3 to 10 years in current department or agency 44 32 10 12 1 0 0 76 13 68
2018 11 to 20 years in current department or agency 31 37 5 19 8 0 0 68 27 38
2017 Less than 3 years in current department or agency 46 39 9 7 0 0 0 85 7 47
2017 3 to 10 years in current department or agency 41 31 12 10 7 0 0 71 17 78
2017 11 to 20 years in current department or agency 34 37 5 13 11 0 0 71 24 38
2014 Less than 3 years in current department or agency 45 34 9 4 7 0 0 80 11 44
2014 3 to 10 years in current department or agency 37 30 13 12 9 0 0 67 21 87
2014 11 to 20 years in current department or agency 68 18 11 4 0 0 0 86 4 28

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 65 23 7 2 2 0 0 88 5 83
2020 3 to 10 years in current department or agency 46 35 9 9 2 0 0 81 10 60
2020 11 to 20 years in current department or agency 40 38 11 11 0 0 0 78 11 46
2020 More than 20 years in current department or agency 69 31 0 0 0 0 0 100 0 12
2019 Less than 3 years in current department or agency 66 27 2 2 3 0 0 93 5 55
2019 3 to 10 years in current department or agency 52 35 5 3 5 0 0 87 8 61
2018 3 to 10 years in current department or agency 47 35 10 4 3 0 0 82 7 69
2018 11 to 20 years in current department or agency 37 45 11 0 8 0 0 81 8 38
2017 Less than 3 years in current department or agency 67 28 2 2 0 0 0 96 2 47
2017 3 to 10 years in current department or agency 49 34 7 5 5 0 0 83 10 78
2017 11 to 20 years in current department or agency 45 34 8 5 8 0 0 79 13 38
2014 Less than 3 years in current department or agency 57 41 0 0 2 0 0 98 2 44
2014 3 to 10 years in current department or agency 49 41 1 5 3 0 0 91 8 87
2014 11 to 20 years in current department or agency 64 18 14 4 0 0 0 82 4 28

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 52 36 5 2 4 1 0 89 6 83
2020 3 to 10 years in current department or agency 43 44 10 0 2 2 0 88 2 61
2020 11 to 20 years in current department or agency 36 40 16 6 0 2 0 78 6 46
2020 More than 20 years in current department or agency 51 33 7 9 0 0 0 85 9 12
2019 Less than 3 years in current department or agency 58 31 6 2 2 2 0 91 3 55
2019 3 to 10 years in current department or agency 52 40 7 2 0 0 0 92 2 61
2018 3 to 10 years in current department or agency 42 46 4 6 1 0 0 88 7 69
2018 11 to 20 years in current department or agency 39 35 16 5 5 0 0 74 10 38

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 41 35 7 10 4 2 0 78 14 83
2020 3 to 10 years in current department or agency 35 39 12 10 3 0 0 75 14 61
2020 11 to 20 years in current department or agency 21 44 15 11 8 0 0 65 20 46
2020 More than 20 years in current department or agency 67 18 7 9 0 0 0 85 9 12
2019 Less than 3 years in current department or agency 50 30 11 7 2 0 0 80 9 54
2019 3 to 10 years in current department or agency 32 47 10 7 5 0 0 79 12 61
2018 3 to 10 years in current department or agency 35 41 14 10 0 0 0 75 10 69
2018 11 to 20 years in current department or agency 40 42 8 8 3 0 0 81 11 38
2017 Less than 3 years in current department or agency 44 38 9 4 0 4 0 86 5 47
2017 3 to 10 years in current department or agency 25 43 22 8 0 3 0 69 8 78
2017 11 to 20 years in current department or agency 31 37 18 11 3 0 0 69 13 38
2014 Less than 3 years in current department or agency 41 30 14 9 0 7 0 76 10 44
2014 3 to 10 years in current department or agency 40 40 12 1 3 2 1 83 5 87
2014 11 to 20 years in current department or agency 68 21 7 4 0 0 0 89 4 28

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 34 40 16 6 1 2 0 76 7 83
2020 3 to 10 years in current department or agency 40 41 12 7 0 0 0 81 7 60
2020 11 to 20 years in current department or agency 17 58 14 9 2 0 0 76 11 46
2020 More than 20 years in current department or agency 73 27 0 0 0 0 0 100 0 12
2019 Less than 3 years in current department or agency 46 36 7 9 0 2 0 84 9 55
2019 3 to 10 years in current department or agency 40 45 10 2 2 2 0 87 3 61
2018 3 to 10 years in current department or agency 40 38 10 9 1 1 0 79 10 69
2018 11 to 20 years in current department or agency 24 55 13 5 3 0 0 79 8 38
2017 Less than 3 years in current department or agency 35 37 15 9 2 2 0 73 11 47
2017 3 to 10 years in current department or agency 32 36 17 12 3 1 0 69 15 78
2017 11 to 20 years in current department or agency 29 31 16 13 8 3 0 62 22 38
2014 Less than 3 years in current department or agency 43 23 7 11 5 11 0 74 18 44
2014 3 to 10 years in current department or agency 44 31 14 3 3 3 1 78 7 87
2014 11 to 20 years in current department or agency 54 21 11 4 0 11 0 84 4 28

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 66 23 2 6 1 1 0 90 8 82
2020 3 to 10 years in current department or agency 56 29 10 3 2 0 0 85 5 61
2020 11 to 20 years in current department or agency 40 42 9 7 2 0 0 82 9 46
2020 More than 20 years in current department or agency 67 18 7 0 9 0 0 85 9 12
2019 Less than 3 years in current department or agency 57 37 4 0 0 2 0 96 0 54
2019 3 to 10 years in current department or agency 56 30 10 0 3 0 0 86 3 60
2018 3 to 10 years in current department or agency 54 31 7 7 0 0 0 85 7 68
2018 11 to 20 years in current department or agency 42 37 11 8 3 0 0 79 10 38
2017 Less than 3 years in current department or agency 65 33 0 2 0 0 0 98 2 47
2017 3 to 10 years in current department or agency 47 32 12 7 3 0 0 79 9 78
2017 11 to 20 years in current department or agency 32 47 8 7 5 0 0 79 13 38
2014 Less than 3 years in current department or agency 66 25 7 2 0 0 0 91 2 44
2014 3 to 10 years in current department or agency 48 39 10 1 1 0 0 87 2 87
2014 11 to 20 years in current department or agency 64 25 11 0 0 0 0 89 0 28

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 57 20 10 3 4 1 5 82 7 83
2020 3 to 10 years in current department or agency 44 27 8 12 5 2 2 74 18 61
2020 11 to 20 years in current department or agency 38 27 15 5 7 9 0 72 12 46
2020 More than 20 years in current department or agency 73 9 18 0 0 0 0 82 0 12

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 38 32 16 5 4 6 0 75 9 83
2020 3 to 10 years in current department or agency 41 39 12 3 3 2 0 81 7 61
2020 11 to 20 years in current department or agency 21 62 10 6 0 0 0 84 6 46
2020 More than 20 years in current department or agency 73 9 18 0 0 0 0 82 0 12

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 41 30 13 7 6 1 1 73 13 83
2020 3 to 10 years in current department or agency 32 37 9 12 7 3 0 72 20 60
2020 11 to 20 years in current department or agency 36 38 9 8 9 0 0 74 17 46
2020 More than 20 years in current department or agency 49 18 33 0 0 0 0 67 0 12

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 29 30 16 9 6 7 2 65 17 83
2020 3 to 10 years in current department or agency 22 28 20 13 8 5 3 55 24 61
2020 11 to 20 years in current department or agency 23 30 16 17 5 9 0 59 24 46
2020 More than 20 years in current department or agency 40 24 18 0 0 0 18 78 0 12
2019 Less than 3 years in current department or agency 43 22 15 2 5 9 4 75 8 54
2019 3 to 10 years in current department or agency 29 32 18 10 5 3 3 65 16 61
2018 3 to 10 years in current department or agency 18 46 19 6 4 3 3 69 11 69
2018 11 to 20 years in current department or agency 24 37 18 5 13 0 3 62 19 38
2017 Less than 3 years in current department or agency 29 41 13 2 0 11 4 83 3 47
2017 3 to 10 years in current department or agency 29 33 13 13 8 1 3 65 21 78
2017 11 to 20 years in current department or agency 32 31 10 11 11 3 3 67 22 38
2014 Less than 3 years in current department or agency 22 32 11 7 7 11 9 69 17 44
2014 3 to 10 years in current department or agency 33 32 20 8 6 0 1 66 14 87
2014 11 to 20 years in current department or agency 57 21 7 11 0 0 4 81 11 28

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 29 34 12 7 11 4 2 67 20 82
2020 3 to 10 years in current department or agency 36 28 15 17 2 2 0 66 19 61
2020 11 to 20 years in current department or agency 34 29 16 9 6 7 0 67 16 46
2020 More than 20 years in current department or agency 55 27 9 0 9 0 0 82 9 12
2019 Less than 3 years in current department or agency 36 37 7 7 6 6 2 79 14 55
2019 3 to 10 years in current department or agency 34 38 17 7 0 5 0 75 7 61
2018 3 to 10 years in current department or agency 37 38 11 6 3 6 0 79 9 69
2018 11 to 20 years in current department or agency 32 37 13 11 3 3 3 72 14 38
2017 Less than 3 years in current department or agency 31 47 2 9 0 6 4 88 10 47
2017 3 to 10 years in current department or agency 29 42 20 5 4 0 0 71 9 78
2017 11 to 20 years in current department or agency 26 40 24 5 5 0 0 65 11 38
2014 Less than 3 years in current department or agency 36 25 7 18 5 7 2 68 25 44
2014 3 to 10 years in current department or agency 41 39 10 5 2 1 1 82 7 87
2014 11 to 20 years in current department or agency 61 32 0 4 4 0 0 93 7 28

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 37 35 13 5 6 4 0 75 11 83
2020 3 to 10 years in current department or agency 40 38 14 8 0 0 0 78 8 61
2020 11 to 20 years in current department or agency 29 39 23 5 2 2 0 69 7 45
2020 More than 20 years in current department or agency 55 9 36 0 0 0 0 64 0 12
2019 Less than 3 years in current department or agency 44 25 22 6 0 4 0 72 6 55
2019 3 to 10 years in current department or agency 37 46 11 2 3 0 0 84 5 61
2018 3 to 10 years in current department or agency 26 52 16 6 0 0 0 78 6 69
2018 11 to 20 years in current department or agency 21 42 29 3 5 0 0 63 8 38

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 13 23 24 3 10 25 1 49 18 82
2020 3 to 10 years in current department or agency 23 25 18 15 12 7 0 52 29 61
2020 11 to 20 years in current department or agency 13 25 23 21 14 5 0 39 37 44
2020 More than 20 years in current department or agency 22 27 18 0 9 9 15 65 12 12
2019 Less than 3 years in current department or agency 26 18 15 7 5 27 2 62 17 55
2019 3 to 10 years in current department or agency 26 20 18 15 10 10 2 51 28 61
2018 3 to 10 years in current department or agency 10 26 23 21 9 10 1 41 33 69
2018 11 to 20 years in current department or agency 13 21 24 16 13 11 3 39 34 38
2017 Less than 3 years in current department or agency 27 15 19 4 2 23 8 62 9 47
2017 3 to 10 years in current department or agency 16 27 21 13 16 3 5 47 31 78
2017 11 to 20 years in current department or agency 11 26 13 13 21 11 5 43 41 38
2014 Less than 3 years in current department or agency 16 14 7 9 18 25 11 47 43 44
2014 3 to 10 years in current department or agency 10 29 20 15 17 6 3 43 35 87
2014 11 to 20 years in current department or agency 43 18 11 4 7 11 7 74 13 28

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 38 56 2 0 4 0 0 94 4 82
2020 3 to 10 years in current department or agency 30 45 8 13 3 0 0 75 17 61
2020 11 to 20 years in current department or agency 43 37 2 18 0 0 0 80 18 46
2020 More than 20 years in current department or agency 36 49 0 7 9 0 0 85 15 12

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 29 46 13 11 0 0 1 76 11 83
2020 3 to 10 years in current department or agency 22 50 13 9 7 0 0 71 16 60
2020 11 to 20 years in current department or agency 28 61 4 7 0 0 0 89 7 45
2020 More than 20 years in current department or agency 36 24 15 15 9 0 0 60 24 12
2019 Less than 3 years in current department or agency 56 26 7 11 0 0 0 82 11 55
2019 3 to 10 years in current department or agency 50 35 5 8 2 0 0 85 10 61
2017 Less than 3 years in current department or agency 64 28 6 2 0 0 0 91 2 47
2017 3 to 10 years in current department or agency 56 34 5 4 1 0 0 90 5 78
2017 11 to 20 years in current department or agency 51 38 0 5 5 0 0 89 11 37
2014 Less than 3 years in current department or agency 47 32 9 7 5 0 0 79 11 44
2014 3 to 10 years in current department or agency 54 33 5 7 1 0 0 87 8 87
2014 11 to 20 years in current department or agency 68 25 7 0 0 0 0 93 0 28

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 42 40 11 5 1 0 0 82 6 80
2020 3 to 10 years in current department or agency 41 32 15 7 5 0 0 73 12 60
2020 11 to 20 years in current department or agency 34 45 11 9 0 0 0 80 9 46
2020 More than 20 years in current department or agency 64 18 9 0 9 0 0 82 9 12
2019 Less than 3 years in current department or agency 53 33 9 4 2 0 0 85 6 55
2019 3 to 10 years in current department or agency 57 33 7 2 2 0 0 90 3 61
2017 Less than 3 years in current department or agency 61 39 0 0 0 0 0 100 0 47
2017 3 to 10 years in current department or agency 52 42 5 1 0 0 0 93 1 78
2017 11 to 20 years in current department or agency 47 37 5 5 5 0 0 84 11 38
2014 Less than 3 years in current department or agency 61 18 9 9 0 0 2 81 9 44
2014 3 to 10 years in current department or agency 48 37 9 5 0 1 0 86 5 87
2014 11 to 20 years in current department or agency 57 29 7 4 0 0 4 89 4 28

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 77 13 4 1 2 1 1 92 4 83
2020 3 to 10 years in current department or agency 72 15 2 8 3 0 0 87 12 60
2020 11 to 20 years in current department or agency 65 24 9 2 0 0 0 89 2 46
2020 More than 20 years in current department or agency 73 9 0 0 9 0 9 90 10 12
2017 Less than 3 years in current department or agency 83 10 0 6 0 0 0 94 6 47
2017 3 to 10 years in current department or agency 64 22 7 6 1 0 0 86 8 78
2017 11 to 20 years in current department or agency 48 44 5 3 0 0 0 92 3 37
2014 Less than 3 years in current department or agency 73 23 0 0 5 0 0 95 5 44
2014 3 to 10 years in current department or agency 60 28 5 3 3 1 0 88 7 87
2014 11 to 20 years in current department or agency 68 32 0 0 0 0 0 100 0 28

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 68 21 10 0 1 0 0 89 1 82
2020 3 to 10 years in current department or agency 68 22 5 3 0 2 0 91 3 61
2020 11 to 20 years in current department or agency 54 28 7 11 0 0 0 82 11 46
2020 More than 20 years in current department or agency 76 24 0 0 0 0 0 100 0 12
2019 Less than 3 years in current department or agency 73 20 7 0 0 0 0 93 0 55
2019 3 to 10 years in current department or agency 55 31 13 0 0 0 0 87 0 61

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 11 89 83
2020 3 to 10 years in current department or agency 14 86 61
2020 11 to 20 years in current department or agency 13 87 45
2020 More than 20 years in current department or agency 0 100 12
2019 Less than 3 years in current department or agency 20 80 55
2019 3 to 10 years in current department or agency 17 83 61
2018 3 to 10 years in current department or agency 16 84 69
2018 11 to 20 years in current department or agency 21 79 38

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 55 45 11
2019 3 to 10 years in current department or agency 50 50 10

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 53 47 11
2018 3 to 10 years in current department or agency 45 55 11

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 0 100 11

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 0 100 11
2018 3 to 10 years in current department or agency 0 100 11

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 100 11

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 0 100 11
2018 3 to 10 years in current department or agency 0 100 11

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 45 55 11

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in current department or agency 45 55 11

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 55 45 11

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 0 100 11
2018 3 to 10 years in current department or agency 0 100 11

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 100 11

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in current department or agency 50 50 10

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 45 55 11
2018 3 to 10 years in current department or agency 55 45 11

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 0 100 11

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 100 11

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 0 100 11
2018 3 to 10 years in current department or agency 0 100 11

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 0 100 11
2018 3 to 10 years in current department or agency 0 100 11

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 0 100 11

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 100 11

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 0 100 11

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 0 100 11

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 100 11

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 0 100 11

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in current department or agency 55 45 11

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 100 11

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 0 100 11
2018 3 to 10 years in current department or agency 0 100 11

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 55 45 11
2018 3 to 10 years in current department or agency 45 55 11

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 0 100 11

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 15 13 16 6 5 35 10 51 20 82
2020 3 to 10 years in current department or agency 18 16 25 15 8 17 0 41 28 61
2020 11 to 20 years in current department or agency 11 17 20 16 9 24 5 38 34 46
2020 More than 20 years in current department or agency 22 15 36 0 0 18 9 51 0 12
2019 Less than 3 years in current department or agency 18 9 16 12 4 29 11 46 27 55
2019 3 to 10 years in current department or agency 11 29 16 17 3 20 3 52 26 61
2018 3 to 10 years in current department or agency 4 27 20 12 7 27 3 45 27 69
2018 11 to 20 years in current department or agency 8 18 16 13 16 21 8 37 41 38
2017 Less than 3 years in current department or agency 9 10 17 2 2 41 17 48 11 47
2017 3 to 10 years in current department or agency 8 22 25 13 5 23 4 41 24 78
2017 11 to 20 years in current department or agency 10 23 11 13 13 24 5 48 38 38
2014 Less than 3 years in current department or agency 5 9 14 7 7 39 20 34 33 44
2014 3 to 10 years in current department or agency 15 17 17 8 8 31 3 49 25 87
2014 11 to 20 years in current department or agency 25 14 14 7 4 29 7 61 17 28

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 29 32 14 9 2 12 1 71 13 82
2020 3 to 10 years in current department or agency 23 33 24 10 7 3 0 58 18 61
2020 11 to 20 years in current department or agency 19 39 17 16 2 6 0 62 19 46
2020 More than 20 years in current department or agency 58 15 27 0 0 0 0 73 0 12
2019 Less than 3 years in current department or agency 33 31 16 7 2 11 0 72 10 55
2019 3 to 10 years in current department or agency 36 28 27 3 3 3 0 66 7 61
2018 3 to 10 years in current department or agency 20 39 19 10 3 7 1 65 14 69
2018 11 to 20 years in current department or agency 24 39 16 13 5 3 0 64 19 38
2017 Less than 3 years in current department or agency 29 36 17 2 0 11 4 77 3 47
2017 3 to 10 years in current department or agency 25 31 18 14 4 8 0 61 19 78
2017 11 to 20 years in current department or agency 37 21 13 16 8 5 0 61 25 38
2014 Less than 3 years in current department or agency 18 18 16 4 9 30 5 55 20 44
2014 3 to 10 years in current department or agency 35 26 15 7 7 10 0 68 15 87
2014 11 to 20 years in current department or agency 43 18 14 7 0 14 4 74 9 28

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 More than 20 years in current department or agency 0 100 12
2019 11 to 20 years in current department or agency 16 84 49

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 16 14 20 4 1 40 5 54 9 83
2020 3 to 10 years in current department or agency 18 19 20 14 5 22 2 49 24 61
2020 11 to 20 years in current department or agency 9 18 24 7 9 31 2 40 24 45
2020 More than 20 years in current department or agency 22 15 36 0 0 18 9 51 0 12
2019 Less than 3 years in current department or agency 18 13 16 4 4 36 9 57 14 55
2019 3 to 10 years in current department or agency 17 20 30 2 3 23 5 52 7 61
2018 3 to 10 years in current department or agency 7 23 23 6 3 33 4 49 14 68
2018 11 to 20 years in current department or agency 13 13 21 8 11 27 8 40 28 38
2017 Less than 3 years in current department or agency 9 13 15 0 4 45 13 53 11 47
2017 3 to 10 years in current department or agency 10 19 27 9 0 30 5 44 14 78
2017 11 to 20 years in current department or agency 15 21 11 5 11 27 11 58 25 38
2014 Less than 3 years in current department or agency 12 5 21 2 5 49 7 37 16 43
2014 3 to 10 years in current department or agency 18 13 20 1 5 38 6 55 10 87
2014 11 to 20 years in current department or agency 21 21 11 4 0 36 7 75 6 28

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 34 25 23 7 1 10 0 65 9 83
2020 3 to 10 years in current department or agency 23 41 17 12 3 3 0 67 16 61
2020 11 to 20 years in current department or agency 20 45 8 16 2 8 0 71 20 46
2020 More than 20 years in current department or agency 49 33 18 0 0 0 0 82 0 12
2019 Less than 3 years in current department or agency 43 31 9 6 2 9 0 82 8 54
2019 3 to 10 years in current department or agency 34 42 18 2 3 2 0 77 5 61
2018 3 to 10 years in current department or agency 22 38 20 4 3 13 0 69 8 69
2018 11 to 20 years in current department or agency 29 31 19 11 8 3 0 62 19 38
2017 Less than 3 years in current department or agency 25 36 13 2 2 20 2 78 6 47
2017 3 to 10 years in current department or agency 22 36 21 9 0 10 1 66 10 78
2017 11 to 20 years in current department or agency 34 23 13 8 8 11 3 66 18 38
2014 Less than 3 years in current department or agency 18 28 12 5 5 32 0 69 14 43
2014 3 to 10 years in current department or agency 44 18 15 2 3 16 1 75 7 87
2014 11 to 20 years in current department or agency 36 25 7 4 0 25 4 85 5 28

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 9 91 82
2020 3 to 10 years in current department or agency 14 86 61
2020 11 to 20 years in current department or agency 12 88 46
2020 More than 20 years in current department or agency 0 100 11

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 14 86 82
2020 3 to 10 years in current department or agency 12 88 61
2020 11 to 20 years in current department or agency 24 76 46
2020 More than 20 years in current department or agency 0 100 11
2019 Less than 3 years in current department or agency 18 82 55
2019 3 to 10 years in current department or agency 15 85 61
2017 3 to 10 years in current department or agency 15 85 76
2017 11 to 20 years in current department or agency 15 85 38
2014 Less than 3 years in current department or agency 11 89 44
2014 3 to 10 years in current department or agency 17 83 87

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 90 10 10
2017 3 to 10 years in current department or agency 82 18 11
2014 3 to 10 years in current department or agency 87 13 15

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2014 3 to 10 years in current department or agency 61 23 0 15 0 0 0 85 15 13

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 47 34 5 3 3 6 4 89 6 81
2020 3 to 10 years in current department or agency 58 35 2 3 2 0 0 93 5 61
2020 11 to 20 years in current department or agency 59 32 7 2 0 0 0 91 2 46
2020 More than 20 years in current department or agency 76 9 0 0 0 7 9 100 0 12
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 36 29 15 7 6 7 0 70 14 83
2020 3 to 10 years in current department or agency 31 44 8 12 5 0 0 75 17 60
2020 11 to 20 years in current department or agency 34 31 14 20 2 0 0 65 22 46
2020 More than 20 years in current department or agency 49 36 7 0 9 0 0 85 9 12

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 46 39 10 4 1 0 0 85 5 83
2020 3 to 10 years in current department or agency 34 53 5 5 2 0 0 88 7 60
2020 11 to 20 years in current department or agency 38 49 7 7 0 0 0 86 7 46
2020 More than 20 years in current department or agency 67 33 0 0 0 0 0 100 0 12

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 46 34 13 5 2 0 0 79 7 83
2020 3 to 10 years in current department or agency 37 41 15 6 2 0 0 77 8 60
2020 11 to 20 years in current department or agency 40 39 7 11 2 0 0 80 14 46
2020 More than 20 years in current department or agency 58 33 9 0 0 0 0 91 0 12

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 37 34 13 9 1 1 4 76 10 82
2020 3 to 10 years in current department or agency 29 56 15 0 0 0 0 85 0 60
2020 11 to 20 years in current department or agency 39 45 12 5 0 0 0 84 5 44
2020 More than 20 years in current department or agency 37 54 10 0 0 0 0 90 0 11

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 57 25 13 2 1 1 0 83 4 83
2020 3 to 10 years in current department or agency 44 46 5 3 0 0 2 91 4 60
2020 11 to 20 years in current department or agency 39 47 7 2 0 2 2 90 2 45
2020 More than 20 years in current department or agency 49 42 9 0 0 0 0 91 0 12

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 82 13 1 0 0 4 0 99 0 83
2020 3 to 10 years in current department or agency 83 12 3 0 0 2 0 96 0 60
2020 11 to 20 years in current department or agency 74 22 0 0 0 5 0 100 0 46
2020 More than 20 years in current department or agency 73 27 0 0 0 0 0 100 0 12

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 50 37 7 4 1 0 0 88 5 83
2020 3 to 10 years in current department or agency 49 38 10 0 3 0 0 87 3 61
2020 11 to 20 years in current department or agency 49 38 11 2 0 0 0 86 2 46
2020 More than 20 years in current department or agency 85 15 0 0 0 0 0 100 0 12

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 56 21 11 6 5 1 0 78 11 83
2020 3 to 10 years in current department or agency 58 24 8 2 7 0 2 83 9 61
2020 11 to 20 years in current department or agency 50 38 2 7 2 0 0 89 9 46
2020 More than 20 years in current department or agency 67 9 24 0 0 0 0 76 0 12

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 62 23 10 2 1 0 1 86 4 83
2020 3 to 10 years in current department or agency 61 27 8 0 3 0 0 89 3 61
2020 11 to 20 years in current department or agency 45 44 5 7 0 0 0 88 7 45
2020 More than 20 years in current department or agency 85 15 0 0 0 0 0 100 0 12

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 100 0 22
2020 11 to 20 years in current department or agency 100 0 20

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 3 to 10 years in current department or agency 7 39 13 28 12 0 0 46 40 22
2020 11 to 20 years in current department or agency 9 28 27 20 16 0 0 37 36 20

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 37 35 12 7 5 4 0 75 13 82
2020 3 to 10 years in current department or agency 29 53 10 9 0 0 0 81 9 60
2020 11 to 20 years in current department or agency 40 44 13 2 0 0 0 85 2 46
2020 More than 20 years in current department or agency 58 33 0 0 9 0 0 91 9 12
2019 Less than 3 years in current department or agency 41 40 6 5 4 4 0 85 9 54
2019 3 to 10 years in current department or agency 32 55 6 3 3 0 0 87 7 61
2018 3 to 10 years in current department or agency 44 47 9 0 0 0 0 91 0 68
2018 11 to 20 years in current department or agency 29 50 16 3 3 0 0 79 5 38
2017 Less than 3 years in current department or agency 31 39 15 4 2 9 0 77 7 47
2017 3 to 10 years in current department or agency 34 46 15 3 3 0 0 79 5 78
2017 11 to 20 years in current department or agency 31 45 11 13 0 0 0 76 13 38

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 41 31 9 9 9 1 0 74 18 80
2020 3 to 10 years in current department or agency 43 24 8 16 10 0 0 66 26 60
2020 11 to 20 years in current department or agency 41 35 4 14 7 0 0 76 20 46
2020 More than 20 years in current department or agency 67 0 27 7 0 0 0 67 7 12

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 54 20 17 1 5 1 1 76 6 83
2020 3 to 10 years in current department or agency 54 28 10 2 5 0 0 83 7 60
2020 11 to 20 years in current department or agency 52 34 7 2 0 5 0 90 2 45
2020 More than 20 years in current department or agency 67 18 15 0 0 0 0 85 0 12

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 35 32 23 1 7 1 0 68 9 83
2020 3 to 10 years in current department or agency 37 35 8 10 9 0 0 73 19 60
2020 11 to 20 years in current department or agency 20 48 9 21 2 0 0 68 23 45
2020 More than 20 years in current department or agency 58 18 15 9 0 0 0 76 9 12
2019 Less than 3 years in current department or agency 35 36 16 9 3 0 0 71 12 55
2019 3 to 10 years in current department or agency 34 40 16 5 5 0 0 73 10 61
2018 3 to 10 years in current department or agency 30 44 16 9 1 0 0 74 10 69
2018 11 to 20 years in current department or agency 26 26 24 11 11 3 0 54 22 38
2017 Less than 3 years in current department or agency 33 58 7 2 0 0 0 91 2 47
2017 3 to 10 years in current department or agency 21 47 17 9 5 0 0 69 14 78
2017 11 to 20 years in current department or agency 21 44 16 11 8 0 0 66 19 38

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 3 to 10 years in current department or agency 18 46 21 15 0 0 0 65 15 22
2020 11 to 20 years in current department or agency 23 56 11 11 0 0 0 79 11 20
2019 3 to 10 years in current department or agency 20 49 18 14 0 0 0 69 14 23

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 54 15 12 5 6 0 7 75 12 83
2020 3 to 10 years in current department or agency 55 18 10 6 10 0 0 73 17 61
2020 11 to 20 years in current department or agency 45 22 11 13 7 0 2 68 20 46
2020 More than 20 years in current department or agency 49 15 27 0 9 0 0 64 9 12

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 52 23 12 7 2 1 2 77 10 83
2020 3 to 10 years in current department or agency 50 25 18 5 2 0 0 75 7 61
2020 11 to 20 years in current department or agency 40 33 15 11 0 0 0 74 11 46
2020 More than 20 years in current department or agency 73 18 0 0 9 0 0 91 9 12
2019 Less than 3 years in current department or agency 26 26 28 13 8 0 0 52 20 54
2019 3 to 10 years in current department or agency 62 26 7 0 5 0 0 88 5 61
2018 3 to 10 years in current department or agency 38 49 13 0 0 0 0 87 0 69
2018 11 to 20 years in current department or agency 39 29 24 3 3 0 3 70 5 38
2017 Less than 3 years in current department or agency 29 43 9 4 13 0 2 73 18 47
2017 3 to 10 years in current department or agency 30 43 19 4 0 1 3 76 4 78
2017 11 to 20 years in current department or agency 34 35 21 8 0 0 3 70 8 38

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 16 37 17 12 17 1 0 54 29 83
2020 3 to 10 years in current department or agency 11 17 39 17 16 0 0 28 33 60
2020 11 to 20 years in current department or agency 11 17 39 17 16 0 0 28 33 46
2020 More than 20 years in current department or agency 18 15 42 7 18 0 0 33 24 12
2019 Less than 3 years in current department or agency 15 35 20 14 16 0 0 50 31 55
2019 3 to 10 years in current department or agency 11 29 33 13 13 0 0 41 26 61
2018 3 to 10 years in current department or agency 10 25 26 26 13 0 0 35 39 69
2018 11 to 20 years in current department or agency 11 26 42 8 13 0 0 37 21 38
2017 Less than 3 years in current department or agency 19 28 34 12 6 0 0 47 19 47
2017 3 to 10 years in current department or agency 6 27 26 31 10 0 0 33 41 78
2017 11 to 20 years in current department or agency 8 27 26 31 8 0 0 35 39 38

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 23 39 20 10 7 1 0 63 17 83
2020 3 to 10 years in current department or agency 20 33 25 12 10 0 0 53 22 61
2020 11 to 20 years in current department or agency 17 33 25 17 7 0 0 51 24 46
2020 More than 20 years in current department or agency 18 15 33 7 27 0 0 33 33 12
2019 Less than 3 years in current department or agency 30 24 17 20 8 0 2 55 28 54
2019 3 to 10 years in current department or agency 19 33 25 17 7 0 0 52 23 61
2018 3 to 10 years in current department or agency 16 30 25 21 9 0 0 46 30 68
2018 11 to 20 years in current department or agency 11 32 30 19 8 0 0 43 27 37
2017 Less than 3 years in current department or agency 34 49 10 2 4 0 0 83 6 47
2017 3 to 10 years in current department or agency 13 38 23 21 5 0 0 51 26 78
2017 11 to 20 years in current department or agency 11 21 35 21 8 0 5 33 30 38

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 20 28 19 16 13 2 1 49 31 83
2020 3 to 10 years in current department or agency 16 19 30 20 16 0 0 35 35 60
2020 11 to 20 years in current department or agency 14 26 30 21 9 0 0 39 30 46
2020 More than 20 years in current department or agency 27 24 15 9 24 0 0 51 33 12
2019 Less than 3 years in current department or agency 17 26 23 18 15 0 2 43 34 54
2019 3 to 10 years in current department or agency 16 29 16 27 11 0 0 45 38 61
2018 3 to 10 years in current department or agency 13 23 26 20 18 0 0 36 38 69
2017 Less than 3 years in current department or agency 30 28 22 16 4 0 0 58 21 47
2017 3 to 10 years in current department or agency 8 27 35 12 18 1 0 35 30 78
2017 11 to 20 years in current department or agency 19 19 21 23 19 0 0 37 42 38

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 41 28 14 8 5 2 1 72 13 83
2020 3 to 10 years in current department or agency 34 31 20 7 6 0 2 66 14 61
2020 11 to 20 years in current department or agency 38 24 24 10 5 0 0 62 15 46
2020 More than 20 years in current department or agency 36 33 22 0 9 0 0 69 9 12
2019 Less than 3 years in current department or agency 46 22 13 8 9 0 2 70 17 53
2019 3 to 10 years in current department or agency 45 33 10 5 5 0 2 80 10 60
2018 3 to 10 years in current department or agency 42 28 16 10 1 1 1 72 12 68
2018 11 to 20 years in current department or agency 35 26 24 3 5 0 8 65 9 38
2017 Less than 3 years in current department or agency 56 26 12 0 2 0 4 85 2 47
2017 3 to 10 years in current department or agency 41 28 18 5 2 0 5 73 8 78
2017 11 to 20 years in current department or agency 29 23 19 11 3 5 10 62 16 38

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 27 34 13 17 8 1 0 61 25 83
2020 3 to 10 years in current department or agency 23 26 18 22 11 0 0 49 33 61
2020 11 to 20 years in current department or agency 17 27 31 16 9 0 0 44 25 46
2020 More than 20 years in current department or agency 27 31 18 15 9 0 0 58 24 12
2019 Less than 3 years in current department or agency 32 26 23 11 9 0 0 58 20 54
2019 3 to 10 years in current department or agency 41 33 13 7 7 0 0 74 13 61
2018 3 to 10 years in current department or agency 27 39 19 13 1 0 0 67 15 69
2018 11 to 20 years in current department or agency 21 37 21 8 13 0 0 58 21 38
2017 Less than 3 years in current department or agency 25 41 21 11 2 0 0 66 13 47
2017 3 to 10 years in current department or agency 25 35 19 12 8 0 1 61 20 78
2017 11 to 20 years in current department or agency 27 23 23 16 11 0 0 50 27 38

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 32 27 18 4 12 0 7 64 17 82
2020 3 to 10 years in current department or agency 34 19 11 18 8 0 10 59 29 60
2020 11 to 20 years in current department or agency 26 24 21 8 14 0 6 54 23 46
2020 More than 20 years in current department or agency 58 18 24 0 0 0 0 76 0 12

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 29 41 13 8 6 1 1 72 15 83
2020 3 to 10 years in current department or agency 27 36 27 8 2 0 0 63 10 61
2020 11 to 20 years in current department or agency 34 38 8 16 5 0 0 71 20 46
2020 More than 20 years in current department or agency 33 51 7 0 9 0 0 85 9 12
2019 Less than 3 years in current department or agency 35 38 18 4 2 0 4 76 6 55
2019 3 to 10 years in current department or agency 27 47 16 7 2 0 1 75 8 61
2018 3 to 10 years in current department or agency 22 37 32 4 3 1 0 60 7 69
2018 11 to 20 years in current department or agency 27 27 32 8 5 0 0 54 14 37
2017 Less than 3 years in current department or agency 34 45 17 4 0 0 0 78 4 47
2017 3 to 10 years in current department or agency 23 36 27 10 4 0 0 59 14 78
2017 11 to 20 years in current department or agency 31 23 29 8 3 3 3 58 11 38

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 26 35 16 16 5 1 1 63 21 83
2020 3 to 10 years in current department or agency 25 37 22 17 0 0 0 61 17 61
2020 11 to 20 years in current department or agency 26 31 24 11 8 0 0 57 20 46
2020 More than 20 years in current department or agency 24 36 7 24 0 0 9 66 27 12
2019 Less than 3 years in current department or agency 31 31 19 13 6 0 0 62 18 55
2019 3 to 10 years in current department or agency 19 38 28 12 2 0 1 58 14 61
2018 3 to 10 years in current department or agency 10 39 30 13 7 0 0 50 21 69
2018 11 to 20 years in current department or agency 16 35 32 8 8 0 0 51 16 37
2017 Less than 3 years in current department or agency 38 32 23 2 2 0 2 72 4 47
2017 3 to 10 years in current department or agency 15 36 34 12 4 0 0 51 15 78
2017 11 to 20 years in current department or agency 19 35 26 16 3 0 3 55 19 38

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 28 41 18 5 6 0 2 70 11 83
2020 3 to 10 years in current department or agency 27 36 22 12 3 0 0 63 15 61
2020 11 to 20 years in current department or agency 30 33 17 14 7 0 0 62 20 46
2020 More than 20 years in current department or agency 45 40 7 0 0 0 9 93 0 12
2019 Less than 3 years in current department or agency 41 28 13 13 6 0 0 69 18 55
2019 3 to 10 years in current department or agency 31 31 23 15 0 0 0 62 15 61
2018 3 to 10 years in current department or agency 20 37 24 10 6 0 1 59 16 69
2018 11 to 20 years in current department or agency 25 21 32 14 8 0 0 46 22 37
2017 Less than 3 years in current department or agency 44 34 15 7 0 0 0 78 7 47
2017 3 to 10 years in current department or agency 26 40 19 13 1 0 0 66 14 78
2017 11 to 20 years in current department or agency 29 32 21 7 8 0 3 62 16 38

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 54 20 12 4 6 1 2 78 10 83
2020 3 to 10 years in current department or agency 42 37 9 9 2 0 2 81 11 60
2020 11 to 20 years in current department or agency 34 24 22 18 2 0 0 58 20 46
2020 More than 20 years in current department or agency 44 29 10 7 10 0 0 73 17 11
2019 Less than 3 years in current department or agency 65 18 11 4 2 0 0 84 6 55
2019 3 to 10 years in current department or agency 54 22 7 15 3 0 0 75 18 61

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 24 34 24 10 7 1 0 59 17 83
2020 3 to 10 years in current department or agency 19 29 31 19 2 0 0 49 20 61
2020 11 to 20 years in current department or agency 19 36 27 16 2 0 0 55 18 46
2020 More than 20 years in current department or agency 27 10 39 17 7 0 0 37 24 11

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 28 45 15 4 7 1 0 74 11 83
2020 3 to 10 years in current department or agency 21 45 19 10 5 0 0 66 15 61
2020 11 to 20 years in current department or agency 21 21 35 14 9 0 0 43 23 46
2020 More than 20 years in current department or agency 18 27 40 0 15 0 0 45 15 12
2019 Less than 3 years in current department or agency 35 35 22 7 2 0 0 69 9 55
2019 3 to 10 years in current department or agency 39 30 23 8 0 0 0 69 8 61
2018 3 to 10 years in current department or agency 23 44 20 9 4 0 0 67 13 69
2018 11 to 20 years in current department or agency 16 44 32 5 3 0 0 60 8 37
2017 Less than 3 years in current department or agency 34 35 17 14 0 0 0 69 14 47
2017 3 to 10 years in current department or agency 22 46 14 17 0 0 0 69 17 77
2017 11 to 20 years in current department or agency 16 42 24 10 5 0 3 60 16 38

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 39 36 12 6 1 1 5 79 8 82
2020 3 to 10 years in current department or agency 45 31 13 7 3 0 0 76 10 60
2020 11 to 20 years in current department or agency 48 30 15 7 0 0 0 78 7 46
2020 More than 20 years in current department or agency 54 31 7 0 9 0 0 85 9 12
2019 Less than 3 years in current department or agency 60 24 11 2 0 2 2 87 2 55
2019 3 to 10 years in current department or agency 67 23 8 2 0 0 0 90 2 61
2018 3 to 10 years in current department or agency 64 25 7 0 1 1 1 91 2 69
2018 11 to 20 years in current department or agency 58 25 11 6 0 0 0 83 6 36
2017 Less than 3 years in current department or agency 65 33 2 0 0 0 0 98 0 47
2017 3 to 10 years in current department or agency 66 23 8 0 1 0 1 91 1 78
2017 11 to 20 years in current department or agency 55 27 8 8 0 0 3 84 8 38

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 19 51 19 7 2 0 1 71 10 83
2020 3 to 10 years in current department or agency 21 34 25 13 7 0 0 55 20 60
2020 11 to 20 years in current department or agency 27 37 24 9 2 0 0 65 11 46
2020 More than 20 years in current department or agency 36 24 31 9 0 0 0 60 9 12

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 59 25 4 2 0 1 9 93 3 83
2020 3 to 10 years in current department or agency 72 17 8 2 0 0 2 90 2 61
2020 11 to 20 years in current department or agency 67 15 0 5 5 0 9 90 10 46
2020 More than 20 years in current department or agency 60 31 0 0 0 0 9 100 0 12
2019 Less than 3 years in current department or agency 75 6 9 0 2 0 9 88 2 55
2019 3 to 10 years in current department or agency 82 12 0 0 0 0 7 100 0 61
2018 3 to 10 years in current department or agency 83 13 1 0 0 3 0 99 0 69
2018 11 to 20 years in current department or agency 67 16 8 3 0 0 6 88 3 36

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 76 3 6 4 1 3 8 88 6 81
2020 3 to 10 years in current department or agency 73 12 8 2 3 0 2 86 5 61
2020 11 to 20 years in current department or agency 69 16 0 2 5 0 9 93 7 46
2020 More than 20 years in current department or agency 85 7 0 0 0 0 9 100 0 12
2019 Less than 3 years in current department or agency 68 16 5 5 2 2 2 87 7 55
2019 3 to 10 years in current department or agency 70 20 7 2 2 0 0 90 3 61
2018 3 to 10 years in current department or agency 64 21 8 3 3 0 1 86 6 69
2018 11 to 20 years in current department or agency 53 19 11 6 6 0 6 76 12 36
2017 Less than 3 years in current department or agency 83 13 0 4 0 0 0 96 4 47
2017 3 to 10 years in current department or agency 67 14 13 3 0 0 3 84 3 77
2017 11 to 20 years in current department or agency 56 14 14 3 8 3 3 74 12 37

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 64 22 7 2 0 2 2 90 3 82
2020 3 to 10 years in current department or agency 57 32 10 2 0 0 0 89 2 61
2020 11 to 20 years in current department or agency 58 22 9 9 0 0 2 82 9 45
2020 More than 20 years in current department or agency 60 24 7 0 0 0 9 93 0 12
2019 Less than 3 years in current department or agency 68 21 6 4 2 0 0 89 5 55
2019 3 to 10 years in current department or agency 49 33 10 5 3 0 0 82 8 61
2018 3 to 10 years in current department or agency 35 37 14 7 3 0 3 75 10 69
2018 11 to 20 years in current department or agency 45 32 16 5 3 0 0 76 8 38
2017 Less than 3 years in current department or agency 59 33 6 2 0 0 0 92 2 46
2017 3 to 10 years in current department or agency 49 31 15 3 1 0 1 81 4 78
2017 11 to 20 years in current department or agency 34 39 13 3 5 0 5 78 8 38

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 63 15 4 7 5 2 4 83 13 83
2020 3 to 10 years in current department or agency 58 24 7 5 7 0 0 81 12 61
2020 11 to 20 years in current department or agency 62 26 2 5 5 0 0 89 9 46
2020 More than 20 years in current department or agency 67 9 7 0 0 0 18 92 0 12
2019 Less than 3 years in current department or agency 73 15 7 6 0 0 0 88 6 55
2019 3 to 10 years in current department or agency 58 25 12 3 2 0 0 83 5 60
2018 3 to 10 years in current department or agency 49 31 13 3 3 0 1 81 6 68
2018 11 to 20 years in current department or agency 60 13 16 5 5 0 0 73 11 38
2017 Less than 3 years in current department or agency 77 17 4 0 2 0 0 94 2 47
2017 3 to 10 years in current department or agency 60 22 12 3 3 0 1 83 5 78
2017 11 to 20 years in current department or agency 55 26 8 5 5 0 0 81 11 38

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 63 11 3 2 0 2 18 93 3 83
2020 3 to 10 years in current department or agency 62 5 6 5 3 0 19 82 10 61
2020 11 to 20 years in current department or agency 61 17 2 2 0 0 18 95 3 46
2020 More than 20 years in current department or agency 45 40 7 0 0 0 9 93 0 12
2019 Less than 3 years in current department or agency 55 9 9 3 2 0 22 82 6 55
2019 3 to 10 years in current department or agency 56 20 5 2 0 0 18 92 2 61
2018 3 to 10 years in current department or agency 51 10 4 1 0 0 34 92 2 69
2018 11 to 20 years in current department or agency 40 18 5 0 0 3 35 92 0 38
2017 Less than 3 years in current department or agency 62 10 6 2 0 0 19 89 3 47
2017 3 to 10 years in current department or agency 51 20 4 2 1 0 22 91 5 78
2017 11 to 20 years in current department or agency 42 19 16 3 0 0 21 76 3 38

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 73 11 9 1 0 2 4 90 1 83
2020 3 to 10 years in current department or agency 67 25 7 2 0 0 0 92 2 61
2020 11 to 20 years in current department or agency 66 27 2 5 0 0 0 93 5 46
2020 More than 20 years in current department or agency 71 20 0 0 0 9 0 100 0 12
2019 Less than 3 years in current department or agency 63 18 15 3 0 2 0 82 3 55
2019 3 to 10 years in current department or agency 40 46 7 3 1 0 3 88 5 61
2018 3 to 10 years in current department or agency 51 34 10 1 1 0 3 87 3 69
2018 11 to 20 years in current department or agency 60 27 5 5 0 0 3 89 5 38
2017 Less than 3 years in current department or agency 66 20 10 2 2 0 0 85 4 47
2017 3 to 10 years in current department or agency 54 27 9 3 0 0 7 87 3 77
2017 11 to 20 years in current department or agency 44 29 11 3 0 3 11 85 3 38

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 59 16 10 6 4 4 2 79 10 83
2020 3 to 10 years in current department or agency 66 19 5 3 5 2 0 87 8 61
2020 11 to 20 years in current department or agency 81 11 4 2 2 0 0 92 4 46
2020 More than 20 years in current department or agency 67 15 0 9 0 0 9 90 10 12
2019 Less than 3 years in current department or agency 65 11 6 6 11 0 2 78 17 55
2019 3 to 10 years in current department or agency 82 8 5 0 3 0 2 92 3 61
2018 3 to 10 years in current department or agency 62 18 7 3 3 0 7 86 6 69
2018 11 to 20 years in current department or agency 73 19 5 0 0 0 3 95 0 38
2017 Less than 3 years in current department or agency 55 9 15 11 11 0 0 63 22 47
2017 3 to 10 years in current department or agency 57 23 7 3 5 1 4 85 8 78
2017 11 to 20 years in current department or agency 63 21 8 5 0 0 3 86 5 38

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 42 36 9 7 2 1 2 81 10 83
2020 3 to 10 years in current department or agency 45 28 17 7 3 0 0 73 10 61
2020 11 to 20 years in current department or agency 48 23 14 11 5 0 0 71 16 46
2020 More than 20 years in current department or agency 55 18 9 0 0 0 18 89 0 12
2019 Less than 3 years in current department or agency 62 22 9 2 2 2 2 87 4 55
2019 3 to 10 years in current department or agency 65 26 3 2 2 0 2 93 3 61
2018 3 to 10 years in current department or agency 49 35 11 4 0 0 0 84 4 69
2018 11 to 20 years in current department or agency 41 29 16 11 0 0 3 73 11 38
2017 Less than 3 years in current department or agency 46 28 19 6 0 0 0 74 6 47
2017 3 to 10 years in current department or agency 51 32 13 3 0 0 1 84 3 78
2017 11 to 20 years in current department or agency 47 31 11 3 5 0 3 81 8 38

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 34 44 13 4 4 1 0 80 7 83
2020 3 to 10 years in current department or agency 23 42 30 5 0 0 0 65 5 61
2020 11 to 20 years in current department or agency 32 33 28 7 0 0 0 65 7 46
2020 More than 20 years in current department or agency 51 49 0 0 0 0 0 100 0 12

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 10 40 33 11 6 0 0 50 17 83
2020 3 to 10 years in current department or agency 7 30 37 18 8 0 0 36 26 61
2020 11 to 20 years in current department or agency 9 40 25 20 7 0 0 49 26 45
2020 More than 20 years in current department or agency 15 42 18 15 9 0 0 58 24 12
2019 Less than 3 years in current department or agency 18 31 28 15 7 0 0 50 22 55
2019 3 to 10 years in current department or agency 17 45 21 12 5 0 0 62 17 60
2018 3 to 10 years in current department or agency 10 39 40 9 1 0 0 49 10 68
2018 11 to 20 years in current department or agency 3 27 55 8 8 0 0 29 16 38
2017 Less than 3 years in current department or agency 15 41 37 7 0 0 0 56 7 47
2017 3 to 10 years in current department or agency 12 26 39 20 4 0 0 38 23 78
2017 11 to 20 years in current department or agency 8 23 55 5 8 0 0 31 13 38

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 10 20 36 26 7 0 0 34 30 83
2020 3 to 10 years in current department or agency 12 27 35 19 7 0 0 26 39 61
2020 11 to 20 years in current department or agency 13 20 34 27 6 0 0 34 33 46
2020 More than 20 years in current department or agency 15 27 49 9 0 0 0 9 42 12
2019 Less than 3 years in current department or agency 12 22 24 23 19 0 0 42 34 53
2019 3 to 10 years in current department or agency 3 18 28 42 8 0 0 51 21 61
2018 3 to 10 years in current department or agency 3 17 43 29 7 0 0 37 20 69
2018 11 to 20 years in current department or agency 3 29 53 16 0 0 0 16 32 38
2017 Less than 3 years in current department or agency 0 17 41 30 13 0 0 43 17 47
2017 3 to 10 years in current department or agency 5 19 45 19 11 0 0 31 25 78
2017 11 to 20 years in current department or agency 5 18 43 29 5 0 0 34 23 38
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 14 64 20 2 82 18 83
2020 3 to 10 years in current department or agency 13 66 22 0 84 16 61
2020 11 to 20 years in current department or agency 13 58 29 0 82 18 46
2020 More than 20 years in current department or agency 15 67 9 9 81 19 12

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 60 40 12

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 51 15 12 2 1 4 15 81 4 83
2020 3 to 10 years in current department or agency 52 23 10 3 3 0 8 82 7 61
2020 11 to 20 years in current department or agency 47 20 15 7 5 5 2 72 12 46
2020 More than 20 years in current department or agency 55 18 0 0 0 0 27 100 0 12
2019 Less than 3 years in current department or agency 55 16 9 4 5 2 9 80 10 55
2019 3 to 10 years in current department or agency 68 15 7 5 0 0 5 88 5 61
2018 3 to 10 years in current department or agency 52 22 13 3 3 0 7 79 6 69
2018 11 to 20 years in current department or agency 32 16 24 5 8 3 13 56 16 38

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 43 6 0 26 9 0 17 59 41 12

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 34 0 6 26 9 0 26 46 46 12
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