2020 Public Service Employee Survey Results by Theme for Canadian Transportation Agency by Question 105. What is your current employee status?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 43 40 8 7 2 0 0 83 8 178
2020 Term 44 37 13 4 3 0 0 80 7 71
2019 Indeterminate (permanent) 40 38 15 3 4 0 0 79 7 150
2019 Term 67 22 0 8 3 0 0 89 11 36
2018 Indeterminate (permanent) 30 44 11 9 6 0 0 74 15 118
2018 Term 51 22 18 9 0 0 0 74 9 23
2017 Indeterminate (permanent) 33 38 15 11 4 0 0 70 15 120
2017 Term 39 61 0 0 0 0 0 100 0 16
2014 Indeterminate (permanent) 35 41 11 9 3 1 0 77 12 185

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 40 32 12 10 5 0 0 72 15 178
2020 Term 42 41 6 6 4 1 0 84 10 71
2019 Indeterminate (permanent) 37 35 12 9 7 0 0 72 17 150
2019 Term 53 34 0 6 6 0 0 87 13 34
2018 Indeterminate (permanent) 28 35 12 14 11 0 0 63 25 121
2018 Term 34 57 9 0 0 0 0 91 0 23
2017 Indeterminate (permanent) 32 37 7 13 12 0 0 69 24 120
2017 Term 63 25 13 0 0 0 0 87 0 16

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 55 30 10 5 1 0 0 85 5 177
2020 Term 50 37 10 1 1 0 0 87 3 68
2019 Indeterminate (permanent) 54 36 6 3 2 0 0 89 5 150
2019 Term 74 21 2 0 3 0 0 94 3 34
2018 Indeterminate (permanent) 49 40 9 2 1 0 0 89 3 118
2018 Term 51 35 9 4 0 0 0 87 4 23
2017 Indeterminate (permanent) 47 41 4 4 4 0 0 89 7 120
2017 Term 57 43 0 0 0 0 0 100 0 16
2014 Indeterminate (permanent) 62 30 5 2 2 1 0 92 3 186

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 42 40 10 6 2 0 0 83 7 178
2020 Term 47 38 6 4 4 0 0 86 9 70
2019 Indeterminate (permanent) 42 43 7 4 4 0 0 86 8 149
2019 Term 67 25 3 5 0 0 0 92 5 36
2018 Indeterminate (permanent) 35 40 13 6 5 0 0 75 12 121
2018 Term 47 35 9 9 0 0 0 82 9 23
2017 Indeterminate (permanent) 37 35 15 10 3 0 0 72 13 120
2017 Term 57 43 0 0 0 0 0 100 0 16
2014 Indeterminate (permanent) 39 36 11 8 4 1 0 76 12 186

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 47 32 12 4 4 0 0 79 8 177
2020 Term 66 24 8 0 1 0 0 90 1 71
2019 Indeterminate (permanent) 35 37 14 6 7 0 0 72 13 150
2019 Term 68 23 9 0 0 0 0 91 0 36
2018 Indeterminate (permanent) 26 31 20 9 13 0 0 58 22 119
2018 Term 74 22 0 0 4 0 0 96 4 23
2017 Indeterminate (permanent) 30 32 17 10 9 1 0 64 19 120
2017 Term 73 27 0 0 0 0 0 100 0 16
2014 Indeterminate (permanent) 34 33 16 7 8 2 0 69 16 186

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 44 37 9 4 5 0 0 82 9 175
2020 Term 66 24 4 4 1 0 0 90 6 71
2019 Indeterminate (permanent) 35 38 13 6 7 0 0 73 13 149
2019 Term 72 19 0 9 0 0 0 91 9 36
2018 Indeterminate (permanent) 26 27 22 10 14 0 0 54 24 119
2018 Term 69 27 0 0 4 0 0 96 4 23
2017 Indeterminate (permanent) 31 31 17 11 10 0 0 62 21 120
2017 Term 73 27 0 0 0 0 0 100 0 16
2014 Indeterminate (permanent) 34 38 11 11 6 0 0 72 17 185

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 43 27 16 9 3 2 0 71 13 178
2020 Term 44 28 14 7 4 1 1 74 12 71
2019 Indeterminate (permanent) 31 29 19 9 9 1 1 62 18 150
2019 Term 62 16 16 3 0 2 0 80 3 36
2018 Indeterminate (permanent) 27 18 19 16 18 2 0 46 35 120
2018 Term 56 31 9 0 4 0 0 87 4 23
2017 Indeterminate (permanent) 31 21 19 10 16 2 1 54 27 120
2017 Term 49 38 13 0 0 0 0 87 0 16
2014 Indeterminate (permanent) 31 30 11 13 12 2 1 63 26 186
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 60 24 7 4 2 0 2 86 6 177
2020 Term 41 22 23 4 3 6 1 68 8 71
2019 Indeterminate (permanent) 55 25 10 3 2 0 4 84 6 150
2019 Term 54 20 17 3 3 3 0 76 6 36

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 54 29 9 5 2 1 1 84 7 177
2020 Term 56 25 13 3 1 1 0 83 4 71
2019 Indeterminate (permanent) 48 28 12 8 3 0 1 77 11 148
2019 Term 75 17 5 0 3 0 0 92 3 36
2018 Indeterminate (permanent) 40 32 5 12 8 1 1 74 21 121
2018 Term 42 51 3 0 0 0 5 97 0 22
2017 Indeterminate (permanent) 53 23 11 5 5 1 2 79 10 120
2017 Term 87 7 7 0 0 0 0 93 0 16
2014 Indeterminate (permanent) 44 29 11 10 4 1 0 75 15 186

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 64 20 7 4 3 1 1 86 7 177
2020 Term 66 28 3 1 1 0 0 94 3 71
2019 Indeterminate (permanent) 54 32 7 3 3 0 1 87 7 150
2019 Term 75 15 8 3 0 0 0 90 3 36
2018 Indeterminate (permanent) 49 21 14 7 7 1 1 71 14 121
2018 Term 48 37 10 5 0 0 0 85 5 21
2017 Indeterminate (permanent) 59 21 10 4 4 1 2 82 8 120
2017 Term 93 0 7 0 0 0 0 93 0 16
2014 Indeterminate (permanent) 52 27 10 5 5 0 0 79 11 186

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 38 34 12 9 4 3 0 73 14 178
2020 Term 69 17 6 0 3 6 0 91 3 71
2019 Indeterminate (permanent) 28 35 15 12 7 4 0 66 19 149
2019 Term 71 22 8 0 0 0 0 92 0 36
2018 Indeterminate (permanent) 22 32 19 13 13 2 0 54 26 120
2018 Term 56 31 9 5 0 0 0 86 5 22
2017 Indeterminate (permanent) 21 37 23 6 10 2 0 59 17 120
2017 Term 61 32 7 0 0 0 0 93 0 15
2014 Indeterminate (permanent) 22 30 19 14 10 6 0 55 25 184

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 34 34 17 7 7 1 0 69 14 178
2020 Term 68 22 3 3 3 1 0 91 6 71
2019 Indeterminate (permanent) 24 35 16 14 9 1 0 60 24 149
2019 Term 69 26 5 0 0 0 0 95 0 36
2018 Indeterminate (permanent) 19 27 20 18 15 1 0 47 32 120
2018 Term 56 37 3 5 0 0 0 93 5 22
2017 Indeterminate (permanent) 20 35 21 15 9 0 0 55 24 120
2017 Term 57 31 13 0 0 0 0 87 0 16
2014 Indeterminate (permanent) 22 30 21 13 11 2 0 53 25 186

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 25 43 15 10 7 1 0 68 17 178
2020 Term 55 27 7 4 3 4 0 85 7 71
2019 Indeterminate (permanent) 19 33 21 15 10 2 0 54 25 149
2019 Term 51 32 8 6 0 2 0 86 6 36
2018 Indeterminate (permanent) 14 29 23 19 13 2 0 44 33 119
2018 Term 37 54 5 5 0 0 0 91 5 22
2017 Indeterminate (permanent) 20 30 21 19 10 1 0 50 29 120
2017 Term 57 31 6 0 0 7 0 94 0 16
2014 Indeterminate (permanent) 20 33 19 12 10 5 0 56 23 186

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 30 35 19 12 4 0 0 65 16 178
2020 Term 44 38 3 8 3 4 0 85 12 71
2019 Indeterminate (permanent) 21 30 21 15 9 4 0 53 25 150
2019 Term 48 22 19 8 3 0 0 70 11 36
2018 Indeterminate (permanent) 13 29 21 19 17 0 0 43 36 120
2018 Term 32 49 0 14 0 5 0 85 15 22
2017 Indeterminate (permanent) 22 39 15 13 11 0 0 61 24 120
2017 Term 56 31 7 0 6 0 0 87 6 16
2014 Indeterminate (permanent) 17 31 21 16 12 2 0 49 29 186
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 41 30 14 11 2 1 1 72 14 178
2020 Term 38 44 4 4 7 3 0 84 12 71
2019 Indeterminate (permanent) 32 38 12 12 6 0 0 70 18 150
2019 Term 58 33 0 3 6 0 0 91 9 35
2018 Indeterminate (permanent) 28 31 15 14 13 0 0 58 27 120
2018 Term 40 40 12 9 0 0 0 80 9 23
2017 Indeterminate (permanent) 34 34 16 9 7 0 0 68 16 120
2017 Term 51 36 7 6 0 0 0 87 6 16
2014 Indeterminate (permanent) 28 31 19 13 9 0 0 59 22 186

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 38 38 13 9 2 0 0 76 11 177
2020 Term 44 41 7 6 3 0 0 84 9 71
2019 Indeterminate (permanent) 29 37 8 18 8 1 0 66 26 149
2019 Term 56 31 5 8 0 0 0 87 8 35
2018 Indeterminate (permanent) 24 40 12 13 10 0 1 65 23 119
2018 Term 49 38 9 4 0 0 0 87 4 23
2017 Indeterminate (permanent) 29 40 13 12 7 0 0 68 19 120
2017 Term 56 31 0 13 0 0 0 87 13 16

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 53 29 7 7 2 1 1 83 9 178
2020 Term 49 28 14 3 3 3 0 80 6 71
2019 Indeterminate (permanent) 44 32 10 7 4 1 2 78 11 149
2019 Term 55 30 11 0 3 0 0 86 3 36
2018 Indeterminate (permanent) 42 26 19 6 6 1 0 69 13 121
2018 Term 32 49 9 5 0 0 5 85 5 22
2017 Indeterminate (permanent) 47 33 6 7 3 0 3 83 11 120
2017 Term 59 34 7 0 0 0 0 93 0 15
2014 Indeterminate (permanent) 45 31 12 6 5 1 0 77 11 186

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 44 36 11 4 3 0 1 82 7 176
2020 Term 42 37 7 10 4 0 0 79 14 71
2019 Indeterminate (permanent) 39 32 11 13 4 0 1 71 18 148
2019 Term 46 27 14 13 0 0 0 73 13 36
2018 Indeterminate (permanent) 33 39 10 12 5 0 1 73 17 119
2018 Term 44 47 4 4 0 0 0 91 4 23
2017 Indeterminate (permanent) 42 33 9 13 1 0 2 76 15 120
2017 Term 36 51 13 0 0 0 0 87 0 16
2014 Indeterminate (permanent) 41 33 11 11 5 0 0 74 16 185

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 54 25 8 4 5 2 2 82 9 177
2020 Term 57 23 12 1 4 0 3 82 6 70

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 31 36 19 7 7 1 1 67 14 178
2020 Term 42 27 17 4 4 6 0 73 9 71
2019 Indeterminate (permanent) 26 31 22 7 10 3 0 59 18 147
2019 Term 51 30 8 9 0 2 0 83 9 36
2018 Indeterminate (permanent) 19 33 16 17 13 2 0 53 30 120
2018 Term 53 35 3 4 4 0 0 88 9 23
2017 Indeterminate (permanent) 29 42 10 12 6 1 0 71 19 120
2017 Term 67 33 0 0 0 0 0 100 0 16
2014 Indeterminate (permanent) 33 36 14 6 10 1 0 70 16 186

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 21 26 24 13 11 1 2 49 25 177
2020 Term 34 34 15 7 6 3 1 71 13 71
2019 Indeterminate (permanent) 16 26 16 13 17 5 7 48 34 150
2019 Term 32 24 28 6 9 0 0 56 15 35
2018 Indeterminate (permanent) 14 17 22 15 26 3 2 33 44 120
2018 Term 44 40 0 12 4 0 0 84 16 23
2017 Indeterminate (permanent) 18 23 19 16 21 1 2 43 38 120
2017 Term 36 51 0 7 0 6 0 93 7 16
2014 Indeterminate (permanent) 16 17 17 24 20 3 3 35 47 186

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 56 16 15 7 2 1 2 75 9 177
2020 Term 68 13 9 3 1 1 6 86 5 71
2019 Indeterminate (permanent) 56 22 7 5 4 1 5 84 9 150
2019 Term 87 6 5 0 0 0 2 95 0 36

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 63 17 10 5 2 2 1 83 7 178
2020 Term 68 13 8 6 0 0 6 85 6 71
2019 Indeterminate (permanent) 52 23 12 5 1 1 6 81 6 150
2019 Term 73 22 5 0 0 0 0 95 0 36

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 78 7 5 4 1 3 1 89 6 178
2020 Term 82 3 4 1 1 3 6 92 3 71
2019 Indeterminate (permanent) 70 9 3 1 4 5 8 91 6 150
2019 Term 92 2 3 2 0 0 0 95 2 36

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 79 9 3 0 0 1 8 96 0 178
2020 Term 76 4 6 1 0 1 11 92 2 71
2019 Indeterminate (permanent) 78 3 0 1 1 3 14 98 2 150
2019 Term 100 0 0 0 0 0 0 100 0 35

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 40 35 12 10 3 0 0 75 13 176
2020 Term 32 39 13 7 4 4 0 75 12 71
2019 Indeterminate (permanent) 31 43 11 6 7 0 1 75 14 150
2019 Term 45 36 2 5 9 3 0 83 15 36
2018 Indeterminate (permanent) 34 35 14 9 8 0 0 70 17 121
2018 Term 27 60 13 0 0 0 0 87 0 23
2017 Indeterminate (permanent) 39 35 8 13 3 0 1 75 17 119
2017 Term 57 25 19 0 0 0 0 81 0 16
2014 Indeterminate (permanent) 28 40 14 10 8 0 0 68 18 186

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 43 33 11 9 4 0 0 76 12 178
2020 Term 31 45 13 6 4 1 0 77 10 71
2019 Indeterminate (permanent) 37 37 15 2 8 1 0 75 10 150
2019 Term 61 25 0 8 6 0 0 86 14 36
2018 Indeterminate (permanent) 34 33 11 12 8 1 0 68 20 121
2018 Term 31 56 4 4 0 0 4 91 5 23
2017 Indeterminate (permanent) 44 37 9 4 5 0 1 82 9 120
2017 Term 60 40 0 0 0 0 0 100 0 16
2014 Indeterminate (permanent) 33 36 15 9 7 1 0 69 16 186

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 42 36 10 9 3 1 0 78 11 177
2020 Term 49 37 4 4 4 1 0 87 9 71
2019 Indeterminate (permanent) 37 37 11 6 8 0 1 75 14 148
2019 Term 61 33 0 3 3 0 0 94 6 35
2018 Indeterminate (permanent) 31 33 18 10 8 0 0 64 18 121
2018 Term 56 35 9 0 0 0 0 91 0 23
2017 Indeterminate (permanent) 36 34 14 10 6 0 0 70 16 119
2017 Term 75 18 7 0 0 0 0 93 0 16
2014 Indeterminate (permanent) 42 32 14 6 5 1 0 74 12 186

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 26 43 18 8 2 3 0 71 10 178
2020 Term 38 41 11 4 1 4 0 82 6 71
2019 Indeterminate (permanent) 28 34 24 6 4 4 0 65 10 150
2019 Term 40 46 8 3 0 3 0 89 3 36
2018 Indeterminate (permanent) 19 31 26 14 11 0 0 49 25 119
2018 Term 49 43 9 0 0 0 0 91 0 23
2017 Indeterminate (permanent) 25 45 17 6 6 1 0 71 12 120
2017 Term 60 27 13 0 0 0 0 87 0 16

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 54 33 6 4 2 0 0 87 7 178
2020 Term 65 25 1 7 1 0 0 90 9 71
2019 Indeterminate (permanent) 55 30 5 5 5 0 0 85 10 150
2019 Term 85 12 0 0 3 0 0 97 3 36
2018 Indeterminate (permanent) 45 32 9 8 6 0 0 77 14 120
2018 Term 57 38 4 0 0 0 0 96 0 23
2017 Indeterminate (permanent) 55 34 6 4 2 0 0 88 6 120
2017 Term 69 31 0 0 0 0 0 100 0 16
2014 Indeterminate (permanent) 45 31 12 6 6 0 0 76 11 186

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 28 37 19 8 8 0 0 65 16 177
2020 Term 49 35 8 6 1 0 0 84 7 71
2019 Indeterminate (permanent) 30 38 14 11 8 0 0 68 18 148
2019 Term 62 35 3 0 0 0 0 97 0 36
2018 Indeterminate (permanent) 25 34 15 16 9 1 1 59 25 121
2018 Term 69 22 9 0 0 0 0 91 0 23
2017 Indeterminate (permanent) 33 39 13 5 9 0 1 72 14 120
2017 Term 55 37 9 0 0 0 0 91 0 16
2014 Indeterminate (permanent) 32 38 13 11 6 0 1 71 16 185

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 37 63 178
2020 Term 20 80 71

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 70 15 5 1 1 3 5 93 2 177
2020 Term 52 17 9 1 3 6 13 84 5 71

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Indeterminate (permanent) 22 41 37 178
2020 Term 17 41 42 71
2019 Indeterminate (permanent) 31 34 34 149
2019 Term 18 50 32 36
2018 Indeterminate (permanent) 41 25 34 121
2018 Term 22 25 53 23
2017 Indeterminate (permanent) 37 30 33 120
2017 Term 18 70 12 16
2014 Indeterminate (permanent) 28 40 33 186

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Indeterminate (permanent) 14 20 58 5 0 3 40
2020 Term 8 25 33 8 8 17 12
2019 Indeterminate (permanent) 21 17 58 0 0 4 47
2017 Indeterminate (permanent) 11 11 69 10 0 0 45
2014 Indeterminate (permanent) 23 20 56 0 9999 2 52
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 52 34 10 2 1 0 0 87 3 178
2020 Term 58 32 6 1 3 0 0 90 4 70
2019 Indeterminate (permanent) 52 31 10 4 4 0 0 82 8 149
2019 Term 74 15 6 3 2 0 0 89 5 35
2018 Indeterminate (permanent) 51 32 9 6 2 0 0 83 9 121
2018 Term 65 35 0 0 0 0 0 100 0 23
2017 Indeterminate (permanent) 38 44 10 4 4 0 0 82 8 120
2017 Term 87 6 0 7 0 0 0 93 7 16
2014 Indeterminate (permanent) 48 35 11 3 2 1 0 84 6 186

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 52 33 11 3 1 1 0 86 3 178
2020 Term 56 34 3 6 1 0 0 90 7 71
2019 Indeterminate (permanent) 46 37 10 4 3 0 0 83 6 150
2019 Term 63 29 5 2 0 0 0 92 2 36
2018 Indeterminate (permanent) 30 49 8 8 5 1 0 79 13 121
2018 Term 44 56 0 0 0 0 0 100 0 23
2017 Indeterminate (permanent) 44 37 10 4 4 0 0 81 8 120
2017 Term 57 37 7 0 0 0 0 93 0 16
2014 Indeterminate (permanent) 46 38 13 2 1 0 0 85 3 186

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 13 25 38 16 7 0 1 24 38 178
2020 Term 7 14 28 37 13 1 0 50 21 71
2019 Indeterminate (permanent) 17 25 33 17 8 1 0 25 42 149
2019 Term 16 9 21 28 23 0 3 52 26 36
2018 Indeterminate (permanent) 21 30 36 7 5 0 2 11 52 121
2018 Term 4 9 35 20 26 0 4 49 14 23
2017 Indeterminate (permanent) 16 27 35 16 6 0 0 22 43 120
2017 Term 6 13 23 45 12 0 0 57 19 16
2014 Indeterminate (permanent) 12 27 38 15 7 1 1 22 39 185

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 5 10 24 42 17 1 2 60 15 177
2020 Term 3 14 14 31 32 6 0 67 18 71
2019 Indeterminate (permanent) 9 16 34 23 14 3 1 38 26 149
2019 Term 2 5 13 36 40 0 3 78 8 36
2018 Indeterminate (permanent) 16 22 33 19 10 1 1 29 38 121
2018 Term 9 4 31 20 31 0 4 54 14 23
2017 Indeterminate (permanent) 12 17 36 20 14 1 0 35 29 119
2017 Term 7 0 27 41 19 0 6 64 7 15
2014 Indeterminate (permanent) 10 12 27 28 19 1 3 49 23 185

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 12 13 33 25 15 1 1 40 26 178
2020 Term 3 14 23 31 22 4 3 58 18 71
2019 Indeterminate (permanent) 10 16 34 22 14 2 2 37 27 149
2019 Term 3 8 21 19 41 3 6 65 12 36
2018 Indeterminate (permanent) 16 26 21 23 11 0 2 35 43 121
2018 Term 9 4 20 40 22 0 4 65 14 23
2017 Indeterminate (permanent) 8 21 26 25 14 2 4 41 31 119
2017 Term 12 12 25 33 12 0 6 49 25 16
2014 Indeterminate (permanent) 14 24 27 22 9 1 2 32 40 186

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 8 18 36 27 9 1 1 36 27 177
2020 Term 1 7 17 37 35 1 1 74 9 71
2019 Indeterminate (permanent) 14 15 32 23 12 1 2 36 31 148
2019 Term 0 5 5 24 63 0 3 90 5 36
2018 Indeterminate (permanent) 19 25 26 18 11 1 1 29 45 120
2018 Term 4 4 9 20 57 4 0 81 9 23
2017 Indeterminate (permanent) 16 16 36 17 12 2 1 30 33 119
2017 Term 6 0 13 39 30 6 6 78 7 16
2014 Indeterminate (permanent) 7 20 32 27 12 1 1 40 27 185

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 17 19 26 24 14 0 1 38 36 177
2020 Term 3 8 8 44 30 3 4 79 12 71
2019 Indeterminate (permanent) 28 18 23 18 10 1 3 28 47 149
2019 Term 0 5 15 26 51 0 3 79 5 36
2018 Indeterminate (permanent) 27 24 27 11 8 0 3 19 53 121
2018 Term 4 9 18 35 29 0 4 68 14 23
2017 Indeterminate (permanent) 17 35 24 17 4 1 3 21 54 119
2017 Term 0 7 18 33 30 6 6 72 7 16
2014 Indeterminate (permanent) 25 26 22 12 10 1 3 23 54 185

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 4 8 23 40 22 2 2 64 13 176
2020 Term 4 6 18 31 30 10 1 68 11 71
2019 Indeterminate (permanent) 11 16 29 22 15 5 3 40 29 148
2019 Term 2 10 19 24 43 0 3 68 13 36
2018 Indeterminate (permanent) 13 24 37 13 8 3 2 22 39 120
2018 Term 14 14 28 21 18 5 0 42 29 22
2017 Indeterminate (permanent) 15 20 26 24 11 1 2 37 36 119
2017 Term 6 0 19 32 24 6 12 69 8 16
2014 Indeterminate (permanent) 4 10 28 30 23 3 2 56 15 185

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 7 19 30 27 15 1 2 43 27 178
2020 Term 4 6 28 30 27 4 1 60 10 71
2019 Indeterminate (permanent) 11 13 34 22 15 5 0 39 26 147
2019 Term 0 3 26 23 46 0 3 71 3 36
2018 Indeterminate (permanent) 16 24 27 21 8 1 3 30 42 121
2018 Term 4 9 25 13 40 4 4 58 15 23
2017 Indeterminate (permanent) 10 17 35 22 10 4 2 34 29 119
2017 Term 12 0 34 24 24 0 6 51 13 16
2014 Indeterminate (permanent) 9 28 28 18 13 2 2 32 39 185

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 3 12 26 38 19 1 1 58 16 178
2020 Term 1 8 20 39 30 1 0 70 10 71
2019 Indeterminate (permanent) 4 7 29 31 27 1 1 59 11 149
2019 Term 0 5 9 27 56 0 3 86 5 36

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 26 45 13 10 4 2 0 72 15 174
2020 Term 46 37 7 3 4 3 0 86 7 71
2019 Indeterminate (permanent) 14 37 22 15 10 1 0 52 26 150
2019 Term 40 41 5 11 0 2 0 83 11 36

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 54 26 9 7 4 1 0 80 10 175
2020 Term 61 25 4 3 3 4 0 90 6 71
2019 Indeterminate (permanent) 45 34 7 7 5 1 0 80 13 148
2019 Term 58 30 3 6 0 2 0 91 6 36
2018 Indeterminate (permanent) 45 26 10 9 8 2 0 72 18 119
2018 Term 65 22 4 9 0 0 0 87 9 23
2017 Indeterminate (permanent) 56 27 7 6 5 0 0 82 11 120
2017 Term 73 21 0 7 0 0 0 93 7 16
2014 Indeterminate (permanent) 50 26 7 9 8 1 0 76 17 186

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 61 28 6 4 1 0 0 89 6 178
2020 Term 70 22 3 3 1 0 0 93 4 71
2019 Indeterminate (permanent) 51 35 6 5 2 0 0 87 7 146
2019 Term 59 30 5 6 0 0 0 89 6 36
2018 Indeterminate (permanent) 49 34 7 4 5 0 0 83 10 121
2018 Term 56 40 4 0 0 0 0 96 0 23
2017 Indeterminate (permanent) 61 29 6 4 0 0 0 90 4 119
2017 Term 85 15 0 0 0 0 0 100 0 16
2014 Indeterminate (permanent) 50 34 6 5 4 0 0 85 9 186

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 52 29 12 5 2 0 0 81 7 177
2020 Term 46 36 10 1 1 4 1 86 3 70
2019 Indeterminate (permanent) 47 39 8 3 3 1 0 86 6 150
2019 Term 50 36 6 6 0 2 0 88 6 36
2018 Indeterminate (permanent) 38 40 10 3 6 1 1 80 10 120
2018 Term 49 43 4 0 0 4 0 95 0 23

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 42 36 11 6 3 1 0 79 9 176
2020 Term 59 31 6 1 1 1 0 91 3 71
2019 Indeterminate (permanent) 35 44 13 4 4 0 0 79 8 150
2019 Term 68 29 0 3 0 0 0 97 3 36
2018 Indeterminate (permanent) 33 36 16 8 5 3 0 71 13 120
2018 Term 69 26 4 0 0 0 0 96 0 23
2017 Indeterminate (permanent) 44 36 14 3 2 2 0 81 5 119
2017 Term 67 27 6 0 0 0 0 94 0 16
2014 Indeterminate (permanent) 41 37 13 3 4 2 0 80 6 186

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 44 40 8 3 2 3 0 87 5 177
2020 Term 58 30 10 0 1 1 0 89 1 71
2019 Indeterminate (permanent) 41 42 11 3 1 2 0 85 4 147
2019 Term 69 26 5 0 0 0 0 95 0 36
2018 Indeterminate (permanent) 37 32 21 4 3 3 0 71 7 120
2018 Term 69 26 0 0 0 4 0 100 0 23
2017 Indeterminate (permanent) 41 34 17 2 2 4 0 79 4 120
2017 Term 60 40 0 0 0 0 0 100 0 16
2014 Indeterminate (permanent) 44 40 12 2 0 3 0 86 2 186

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 55 30 7 5 3 0 0 85 8 177
2020 Term 77 18 1 1 1 0 0 96 3 71
2019 Indeterminate (permanent) 45 36 10 5 3 0 0 81 8 150
2019 Term 86 14 0 0 0 0 0 100 0 35
2018 Indeterminate (permanent) 36 37 10 10 6 0 0 73 17 120
2018 Term 74 22 0 0 4 0 0 96 4 23
2017 Indeterminate (permanent) 46 39 6 6 4 0 0 84 10 119
2017 Term 81 19 0 0 0 0 0 100 0 16
2014 Indeterminate (permanent) 45 36 9 6 4 0 0 81 10 186

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 48 25 12 2 3 6 5 81 6 178
2020 Term 47 18 11 7 1 10 6 77 10 71

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 33 38 15 3 2 8 1 78 6 177
2020 Term 48 25 16 1 3 7 0 79 5 71

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 48 27 11 3 3 4 4 82 7 178
2020 Term 56 30 3 3 3 3 3 91 6 71

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 31 28 19 5 6 5 6 67 11 178
2020 Term 28 34 11 3 4 14 6 77 9 71
2019 Indeterminate (permanent) 33 28 13 8 7 6 5 68 17 150
2019 Term 43 30 10 5 0 9 3 82 6 36
2018 Indeterminate (permanent) 28 25 19 11 10 3 4 57 23 120
2018 Term 31 29 13 4 0 13 9 77 6 23
2017 Indeterminate (permanent) 32 42 13 6 1 2 6 79 7 120
2017 Term 60 25 0 0 0 6 9 100 0 16
2014 Indeterminate (permanent) 35 24 14 10 10 4 4 64 21 186

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 38 37 14 4 2 2 2 79 7 178
2020 Term 47 29 10 6 1 4 3 82 8 70
2019 Indeterminate (permanent) 36 36 12 8 5 2 1 74 13 150
2019 Term 57 32 8 0 3 0 0 90 3 36
2018 Indeterminate (permanent) 30 30 16 12 8 3 2 63 21 120
2018 Term 62 29 4 4 0 0 0 91 4 23
2017 Indeterminate (permanent) 52 26 7 8 5 2 0 79 13 120
2017 Term 69 12 6 0 6 7 0 87 6 16
2014 Indeterminate (permanent) 40 30 14 7 7 2 1 72 14 186

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 39 35 16 5 2 3 0 76 7 178
2020 Term 57 31 4 4 1 1 0 90 6 70
2019 Indeterminate (permanent) 28 37 19 8 6 3 0 66 14 149
2019 Term 58 31 11 0 0 0 0 89 0 35
2018 Indeterminate (permanent) 27 36 18 7 10 3 0 65 17 119
2018 Term 65 21 14 0 0 0 0 86 0 22

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 25 24 14 15 9 12 2 56 27 178
2020 Term 34 18 19 4 4 17 3 66 11 70
2019 Indeterminate (permanent) 19 18 19 12 14 12 6 45 32 150
2019 Term 43 30 24 0 0 2 0 75 0 36
2018 Indeterminate (permanent) 14 19 15 14 28 7 3 37 47 119
2018 Term 44 16 13 9 4 9 4 70 15 23
2017 Indeterminate (permanent) 16 17 18 19 12 13 4 40 37 120
2017 Term 25 12 17 0 0 31 15 68 0 16
2014 Indeterminate (permanent) 14 12 23 14 24 9 3 30 44 186

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 46 41 5 6 2 0 0 87 8 177
2020 Term 47 45 0 6 3 0 0 92 8 71

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 50 32 8 8 1 0 2 83 9 177
2020 Term 41 40 6 7 4 0 1 83 12 70
2019 Indeterminate (permanent) 59 29 4 4 4 0 0 88 8 150
2019 Term 50 35 9 6 0 0 0 85 6 36
2017 Indeterminate (permanent) 60 34 3 0 2 0 0 94 2 120
2017 Term 39 49 6 6 0 0 0 88 6 16
2014 Indeterminate (permanent) 63 30 4 2 1 0 0 93 3 186

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 52 32 10 3 2 0 1 85 5 176
2020 Term 53 27 8 9 3 0 0 80 11 70
2019 Indeterminate (permanent) 51 30 8 6 3 1 1 83 9 148
2019 Term 61 25 8 3 3 0 0 86 6 36
2017 Indeterminate (permanent) 61 31 6 1 2 0 0 92 3 119
2017 Term 64 22 13 0 0 0 0 87 0 15
2014 Indeterminate (permanent) 53 31 7 5 2 1 2 86 7 186

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 77 18 3 1 0 0 1 96 1 177
2020 Term 81 11 0 4 3 0 0 93 7 70
2017 Indeterminate (permanent) 71 21 5 2 2 0 0 92 3 120
2017 Term 73 21 0 6 0 0 0 94 6 16
2014 Indeterminate (permanent) 73 18 4 4 1 0 0 91 5 186

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 52 31 10 5 1 1 0 84 6 178
2020 Term 67 20 12 1 0 0 0 87 1 69
2019 Indeterminate (permanent) 39 32 16 7 3 4 0 73 10 150
2019 Term 76 13 6 2 3 0 0 89 5 35

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 14 86 176
2020 Casual 0 100 20
2019 Indeterminate (permanent) 14 86 150
2018 Indeterminate (permanent) 18 82 120

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 56 44 20

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 55 45 20

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 0 100 20

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 0 100 20

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 0 100 20

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 0 100 20

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 39 61 20

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 45 55 20

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 46 54 20

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 39 61 20

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 31 69 20

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 60 40 20

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 29 71 20

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 0 100 20

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 31 69 20

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 36 64 20

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 25 75 20

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 17 13 13 8 7 32 10 52 25 178
2020 Term 20 16 10 1 4 37 13 70 11 71
2019 Indeterminate (permanent) 13 15 19 11 7 27 8 44 27 150
2019 Term 32 20 8 10 3 19 9 71 18 36
2018 Indeterminate (permanent) 14 18 19 6 7 30 5 50 21 120
2018 Term 22 13 22 0 0 43 0 62 0 23
2017 Indeterminate (permanent) 15 18 21 5 5 29 8 51 16 120
2017 Term 12 6 11 0 0 40 31 62 0 16
2014 Indeterminate (permanent) 11 13 17 12 15 27 5 35 39 186

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 36 29 14 6 5 10 1 73 12 178
2020 Term 51 27 6 1 3 10 3 89 5 71
2019 Indeterminate (permanent) 28 30 19 7 4 11 1 66 13 150
2019 Term 54 36 5 0 0 5 0 94 0 35
2018 Indeterminate (permanent) 25 27 15 10 5 15 3 64 18 120
2018 Term 56 22 9 4 0 9 0 85 5 23
2017 Indeterminate (permanent) 37 28 21 3 5 5 2 69 8 117
2017 Term 49 24 13 0 0 15 0 85 0 16
2014 Indeterminate (permanent) 22 26 20 10 13 10 0 52 26 185

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 3 97 177
2020 Casual 0 100 20
2019 Indeterminate (permanent) 9 91 150
2018 Indeterminate (permanent) 12 88 120

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 36 64 14

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 0 100 14

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 0 100 14

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 0 100 14

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 0 100 14

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 37 63 14

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 44 56 14

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 36 64 14

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 0 100 14

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 0 100 14

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 0 100 14

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 0 100 14

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 0 100 14

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 44 56 14

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 0 100 14

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 0 100 14

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 42 58 14

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 20 11 19 3 3 36 8 55 12 177
2020 Term 24 10 10 0 1 41 14 75 3 71
2019 Indeterminate (permanent) 18 14 21 1 3 34 8 56 8 149
2019 Term 26 16 19 3 0 24 12 65 5 36
2018 Indeterminate (permanent) 16 20 17 1 7 32 8 59 12 119
2018 Term 31 13 20 0 0 31 4 68 0 23
2017 Indeterminate (permanent) 14 14 24 0 3 34 11 52 5 120
2017 Term 6 13 13 0 0 49 19 60 0 15
2014 Indeterminate (permanent) 16 18 15 3 4 35 9 60 13 186

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 39 25 15 3 4 12 1 74 8 177
2020 Term 42 28 13 0 1 11 4 83 2 71
2019 Indeterminate (permanent) 36 28 21 1 3 11 1 72 4 149
2019 Term 49 31 11 0 0 5 3 88 0 36
2018 Indeterminate (permanent) 30 26 15 3 6 19 3 70 10 120
2018 Term 65 18 9 0 0 9 0 90 0 23
2017 Indeterminate (permanent) 30 38 17 1 3 10 1 76 5 120
2017 Term 36 36 6 0 0 15 7 92 0 16
2014 Indeterminate (permanent) 30 27 17 3 4 17 2 70 9 186

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 9 91 177
2020 Term 9 91 71

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 14 86 177
2020 Term 8 92 71
2019 Indeterminate (permanent) 17 83 150
2019 Term 16 84 36
2017 Indeterminate (permanent) 12 88 120
2014 Indeterminate (permanent) 14 86 186

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 54 46 24

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 92 8 24
2019 Indeterminate (permanent) 81 19 25
2017 Indeterminate (permanent) 81 19 16
2014 Indeterminate (permanent) 85 15 27

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 63 32 5 0 0 0 0 95 0 22
2019 Indeterminate (permanent) 50 45 0 5 0 0 0 95 5 20
2017 Indeterminate (permanent) 68 24 0 0 0 9 0 100 0 12
2014 Indeterminate (permanent) 65 22 8 5 0 0 0 87 5 23

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 58 26 9 3 1 2 2 87 4 176
2020 Term 62 23 3 7 0 0 6 89 8 71
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 44 34 11 5 5 2 0 79 10 177
2020 Term 59 31 4 3 1 1 0 91 4 71

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 61 30 5 3 1 1 0 91 3 178
2020 Term 53 31 4 3 4 4 0 88 7 71

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 68 25 4 2 1 1 0 93 3 178
2020 Term 56 30 7 0 3 4 0 90 3 71

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 54 34 8 2 0 1 1 89 2 178
2020 Term 50 31 7 1 4 4 1 86 6 70

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 61 29 6 2 0 1 2 92 2 178
2020 Term 56 33 1 3 3 4 0 93 6 71

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 81 15 1 1 1 1 1 98 1 177
2020 Term 79 14 1 1 1 3 0 96 3 71

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 60 31 5 3 0 1 0 92 3 178
2020 Term 58 28 7 1 1 3 1 90 3 71

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 55 27 11 3 3 1 0 82 7 178
2020 Term 60 18 8 7 4 0 1 80 11 71

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 66 26 6 2 1 0 0 92 2 178
2020 Term 69 21 6 0 3 1 0 91 3 71

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 50 34 10 4 1 2 0 85 5 178
2020 Term 66 27 3 3 1 0 0 93 4 71
2019 Indeterminate (permanent) 38 38 17 2 1 4 0 79 4 150
2019 Term 66 30 2 0 0 2 0 98 0 36
2018 Indeterminate (permanent) 36 43 10 4 4 3 0 81 8 119
2018 Term 69 22 9 0 0 0 0 91 0 23
2017 Indeterminate (permanent) 46 37 11 4 2 0 0 83 6 120
2017 Term 43 29 15 6 0 7 0 77 6 16

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 37 31 15 10 6 1 1 69 16 178
2020 Term 53 23 10 6 6 1 1 78 12 71

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 52 30 7 5 3 3 0 84 9 176
2020 Term 62 23 4 6 1 3 1 88 7 71

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 35 35 18 7 5 1 0 70 12 177
2020 Term 56 27 11 0 6 0 0 83 6 71
2019 Indeterminate (permanent) 25 39 17 11 5 3 0 66 16 149
2019 Term 57 39 5 0 0 0 0 95 0 36
2018 Indeterminate (permanent) 20 38 15 15 11 1 0 58 27 121
2018 Term 56 35 4 4 0 0 0 91 4 23
2017 Indeterminate (permanent) 18 42 16 17 6 1 0 60 23 120
2017 Term 55 39 6 0 0 0 0 94 0 16

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indeterminate (permanent) 40 34 6 6 7 0 6 80 14 46

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 52 17 17 4 8 0 2 70 12 178
2020 Term 66 8 8 6 7 0 4 78 13 71

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 51 28 14 2 3 0 1 80 5 178
2020 Term 55 27 6 8 4 0 0 82 13 71
2019 Indeterminate (permanent) 56 24 11 3 4 0 2 81 7 149
2019 Term 51 20 16 8 5 0 0 71 13 36
2018 Indeterminate (permanent) 41 29 14 8 5 0 3 73 13 120
2018 Term 35 43 4 9 4 4 0 81 14 23
2017 Indeterminate (permanent) 44 24 17 4 8 0 3 70 12 119
2017 Term 40 37 5 18 0 0 0 77 18 16

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 14 19 32 22 12 0 1 33 35 178
2020 Term 35 28 24 7 6 0 0 63 13 71
2019 Indeterminate (permanent) 22 27 18 16 16 0 1 49 33 149
2019 Term 69 24 8 0 0 0 0 92 0 36
2018 Indeterminate (permanent) 8 25 27 17 23 0 0 32 41 121
2018 Term 38 26 31 4 0 0 0 65 4 23
2017 Indeterminate (permanent) 15 23 23 22 15 1 1 39 38 120
2017 Term 37 18 33 11 0 0 0 55 11 16

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 21 23 26 20 10 0 1 44 30 178
2020 Term 52 24 15 7 1 0 0 76 9 71
2019 Indeterminate (permanent) 28 26 21 11 12 1 2 55 24 149
2019 Term 77 13 10 0 0 0 0 90 0 36
2018 Indeterminate (permanent) 19 15 24 21 20 0 1 34 41 120
2018 Term 51 27 18 0 0 4 0 81 0 23
2017 Indeterminate (permanent) 16 29 24 14 16 0 2 45 30 119
2017 Term 49 39 6 6 0 0 0 88 6 16

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 21 21 27 17 12 1 1 42 30 177
2020 Term 51 23 11 6 6 1 1 77 12 70
2019 Indeterminate (permanent) 23 28 16 14 19 0 1 50 33 148
2019 Term 63 27 7 0 2 0 0 90 2 34
2018 Indeterminate (permanent) 12 14 24 20 28 0 1 27 49 118
2018 Term 38 18 40 0 0 0 4 58 0 23
2017 Indeterminate (permanent) 20 18 22 21 19 0 2 38 40 120
2017 Term 31 27 19 24 0 0 0 58 24 16

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 38 28 19 9 3 1 3 68 13 176
2020 Term 70 13 11 1 3 0 1 84 4 70
2019 Indeterminate (permanent) 45 25 14 5 8 0 4 73 13 148
2019 Term 89 11 0 0 0 0 0 100 0 35
2018 Indeterminate (permanent) 35 22 18 9 11 0 5 61 21 117
2018 Term 77 9 9 0 0 0 5 90 0 22
2017 Indeterminate (permanent) 42 24 16 6 6 0 7 70 13 119
2017 Term 68 20 12 0 0 0 0 88 0 16

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 32 24 21 14 7 0 1 57 22 178
2020 Term 58 18 17 4 3 0 0 76 7 71
2019 Indeterminate (permanent) 39 29 17 6 8 0 1 69 13 149
2019 Term 74 18 5 3 0 0 0 92 3 36
2018 Indeterminate (permanent) 31 24 16 15 14 0 1 55 29 119
2018 Term 51 31 18 0 0 0 0 82 0 23
2017 Indeterminate (permanent) 37 31 16 7 8 0 2 69 15 120
2017 Term 31 56 13 0 0 0 0 87 0 15

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 36 21 18 8 10 0 7 61 19 178
2020 Term 54 20 9 3 7 3 4 80 11 70

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 31 34 20 9 3 0 2 67 13 178
2020 Term 60 20 11 3 3 3 0 82 6 70
2019 Indeterminate (permanent) 34 32 18 5 8 1 1 68 13 148
2019 Term 70 20 8 0 2 0 0 90 2 36
2018 Indeterminate (permanent) 26 29 27 8 8 0 1 56 17 118
2018 Term 54 23 19 5 0 0 0 77 5 22
2017 Indeterminate (permanent) 36 29 19 10 4 0 2 66 15 120
2017 Term 46 41 6 7 0 0 0 87 7 15

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 18 34 25 17 5 0 1 53 22 178
2020 Term 36 45 10 4 3 1 0 82 7 69
2019 Indeterminate (permanent) 21 36 16 14 11 0 1 58 25 148
2019 Term 62 24 5 6 2 0 0 86 8 35
2018 Indeterminate (permanent) 17 20 27 16 19 0 1 38 35 119
2018 Term 47 31 18 4 0 0 0 78 4 23
2017 Indeterminate (permanent) 13 34 24 15 10 0 3 49 26 120
2017 Term 33 47 7 6 7 0 0 80 13 15

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 32 32 22 9 3 1 1 65 12 176
2020 Term 46 28 14 4 4 3 0 77 9 70
2019 Indeterminate (permanent) 31 32 16 12 9 0 1 63 21 147
2019 Term 55 26 14 3 2 0 0 81 5 36
2018 Indeterminate (permanent) 22 27 20 17 13 1 1 50 30 119
2018 Term 65 18 13 4 0 0 0 82 4 23
2017 Indeterminate (permanent) 31 25 19 10 10 0 4 59 21 120
2017 Term 32 41 13 0 13 0 0 73 13 15

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 50 24 13 8 4 0 1 74 12 178
2020 Term 59 26 6 3 6 1 0 86 9 70
2019 Indeterminate (permanent) 49 28 10 7 5 0 1 77 13 147
2019 Term 68 17 9 3 3 0 0 85 6 36

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 25 33 21 14 5 0 1 59 19 177
2020 Term 28 26 23 9 13 1 0 55 22 70

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 36 30 22 6 5 0 1 67 11 178
2020 Term 40 34 10 12 4 0 0 74 16 70
2019 Indeterminate (permanent) 47 28 13 7 4 0 1 76 12 148
2019 Term 61 29 5 2 3 0 0 90 5 36
2018 Indeterminate (permanent) 35 26 23 10 7 0 0 61 17 119
2018 Term 56 31 9 4 0 0 0 87 4 23
2017 Indeterminate (permanent) 42 23 15 12 4 1 2 67 17 120
2017 Term 42 33 19 6 0 0 0 75 6 15

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 54 28 11 3 1 0 2 84 4 176
2020 Term 66 21 9 1 3 0 0 87 4 70
2019 Indeterminate (permanent) 75 16 5 2 2 0 1 91 4 148
2019 Term 61 31 6 0 2 0 0 92 2 36
2018 Indeterminate (permanent) 64 15 10 4 5 0 2 81 10 119
2018 Term 60 31 4 0 4 0 0 91 4 23
2017 Indeterminate (permanent) 74 16 4 2 1 0 4 93 3 120
2017 Term 60 34 0 6 0 0 0 94 6 16

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 46 32 15 6 1 0 0 78 7 176
2020 Term 48 33 12 6 1 0 0 81 7 69

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 77 8 6 1 0 1 7 93 1 175
2020 Term 70 17 1 1 1 0 9 95 3 70
2019 Indeterminate (permanent) 81 6 1 0 2 1 9 96 2 145
2019 Term 95 5 0 0 0 0 0 100 0 36
2018 Indeterminate (permanent) 79 9 2 4 1 1 5 93 5 118
2018 Term 77 5 14 0 0 0 5 85 0 22

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 80 5 6 3 4 1 2 87 7 174
2020 Term 85 6 1 0 3 0 4 95 3 68
2019 Indeterminate (permanent) 70 9 8 3 5 1 5 84 8 148
2019 Term 80 11 3 0 5 0 0 92 5 35
2018 Indeterminate (permanent) 71 9 6 3 8 0 4 83 11 119
2018 Term 69 22 4 0 0 0 4 95 0 23
2017 Indeterminate (permanent) 75 11 4 3 3 1 4 90 6 119
2017 Term 94 0 0 0 6 0 0 94 6 16

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 68 18 8 4 1 1 1 87 5 175
2020 Term 80 10 6 1 0 0 3 93 1 70
2019 Indeterminate (permanent) 57 24 10 2 3 0 4 85 5 149
2019 Term 85 12 0 3 0 0 0 97 3 36
2018 Indeterminate (permanent) 51 29 12 2 2 1 2 83 5 121
2018 Term 69 18 0 9 0 0 4 91 9 23
2017 Indeterminate (permanent) 60 24 7 3 2 0 3 87 6 120
2017 Term 87 7 0 6 0 0 0 94 6 16

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 63 15 10 6 5 1 1 79 10 175
2020 Term 80 10 3 1 3 0 3 93 4 70
2019 Indeterminate (permanent) 55 20 8 5 8 0 4 79 13 149
2019 Term 89 5 2 3 0 0 0 95 3 35
2018 Indeterminate (permanent) 48 23 11 7 9 0 2 73 16 120
2018 Term 69 9 13 0 4 0 4 82 5 23
2017 Indeterminate (permanent) 65 14 8 5 2 0 5 83 8 120
2017 Term 88 6 0 6 0 0 0 94 6 16

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 61 14 5 2 1 1 17 90 3 175
2020 Term 77 0 1 0 0 0 22 98 0 69
2019 Indeterminate (permanent) 60 10 4 1 1 1 23 92 2 147
2019 Term 84 3 0 3 0 0 10 97 3 36
2018 Indeterminate (permanent) 54 15 4 1 1 1 23 92 2 118
2018 Term 91 5 0 0 0 0 5 100 0 22
2017 Indeterminate (permanent) 52 13 6 1 0 0 28 90 2 119
2017 Term 66 6 6 0 0 0 22 92 0 16

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 73 13 6 2 1 0 4 90 4 178
2020 Term 82 7 4 0 0 3 4 96 0 71
2019 Indeterminate (permanent) 74 11 5 1 0 0 9 93 2 148
2019 Term 88 3 6 0 0 0 3 94 0 36
2018 Indeterminate (permanent) 67 13 9 2 2 0 8 86 5 120
2018 Term 64 18 9 0 5 0 5 86 5 22
2017 Indeterminate (permanent) 70 16 7 1 3 0 4 89 3 120
2017 Term 75 19 0 6 0 0 0 94 6 16

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 73 15 5 1 1 0 5 93 2 177
2020 Term 14 15 24 20 27 0 0 29 47 71
2019 Indeterminate (permanent) 82 6 3 2 1 0 6 94 3 148
2019 Term 19 19 26 5 31 0 0 38 36 36
2018 Indeterminate (permanent) 78 11 2 2 2 0 6 94 3 121
2018 Term 14 19 14 19 35 0 0 32 54 22
2017 Indeterminate (permanent) 73 12 5 2 1 1 5 91 4 120
2017 Term 6 12 31 13 38 0 0 18 51 16

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 50 26 17 4 2 0 2 77 6 177
2020 Term 63 23 7 7 0 0 0 86 7 71
2019 Indeterminate (permanent) 69 16 9 4 0 0 3 87 4 148
2019 Term 71 16 8 3 2 0 0 87 5 36
2018 Indeterminate (permanent) 63 19 10 1 2 1 5 86 3 120
2018 Term 47 26 13 9 0 0 4 77 9 23
2017 Indeterminate (permanent) 59 24 13 1 1 0 3 85 2 120
2017 Term 57 31 13 0 0 0 0 87 0 16

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 39 40 14 6 0 1 1 80 6 178
2020 Term 33 37 16 7 6 0 1 71 13 70

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 13 35 37 12 3 0 0 48 16 178
2020 Term 23 44 21 8 4 0 0 66 13 71
2019 Indeterminate (permanent) 17 37 30 13 3 0 0 55 16 150
2019 Term 40 34 24 2 0 0 0 74 2 36
2018 Indeterminate (permanent) 11 25 37 16 11 0 0 36 27 121
2018 Term 32 44 19 5 0 0 0 77 5 22
2017 Indeterminate (permanent) 12 26 40 11 11 0 0 38 22 120
2017 Term 12 45 42 0 0 0 0 58 0 16

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 4 21 47 22 5 0 0 28 25 178
2020 Term 10 7 31 28 23 0 0 51 17 70
2019 Indeterminate (permanent) 8 20 42 16 13 0 0 29 28 147
2019 Term 5 6 25 36 28 0 0 64 11 36
2018 Indeterminate (permanent) 17 20 38 15 10 0 0 25 37 119
2018 Term 4 0 35 38 22 0 0 60 4 23
2017 Indeterminate (permanent) 10 20 36 26 8 0 0 34 30 120
2017 Term 0 6 30 58 6 0 0 64 6 16
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 19 65 16 1 78 22 178
2020 Term 14 59 23 4 81 19 71

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 54 46 33
2020 Term 40 60 10

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 48 16 15 6 4 1 9 72 11 177
2020 Term 58 11 0 3 1 4 23 94 6 71
2019 Indeterminate (permanent) 49 16 11 10 7 0 7 70 18 149
2019 Term 70 8 10 3 5 0 3 81 8 36
2018 Indeterminate (permanent) 58 11 8 6 7 0 11 77 14 121
2018 Term 65 9 4 4 4 4 9 85 10 23

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 42 24 12 9 9 0 3 69 19 33
2020 Term 20 40 30 0 10 0 0 59 10 10

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 15 6 15 21 24 3 15 26 56 33
2020 Term 20 20 40 10 0 0 10 44 11 10
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