2020 Public Service Employee Survey Results by Theme for Office of the Auditor General of Canada by Question 108. In total, how many years have you been working in the federal public service?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 42 36 15 6 1 0 0 77 8 98
2020 3 to 10 years in the federal public service 40 38 13 6 3 1 0 78 9 160
2020 11 to 20 years in the federal public service 51 35 9 3 1 0 0 86 5 169
2020 More than 20 years in the federal public service 47 44 6 4 0 0 0 90 4 50
2019 Less than 3 years in the federal public service 42 43 9 4 2 0 0 85 6 83
2019 3 to 10 years in the federal public service 33 43 14 8 3 0 0 76 10 142
2019 11 to 20 years in the federal public service 42 41 8 6 2 0 0 83 8 161
2019 More than 20 years in the federal public service 64 22 2 5 7 0 0 86 11 44
2018 Less than 3 years in the federal public service 48 28 13 8 2 0 0 77 11 81
2018 3 to 10 years in the federal public service 34 45 9 6 5 0 0 80 11 156
2018 11 to 20 years in the federal public service 42 43 9 3 3 0 0 85 6 165
2018 More than 20 years in the federal public service 40 53 5 0 2 0 0 93 2 50
2017 Less than 3 years in the federal public service 42 44 8 4 1 0 0 86 5 92
2017 3 to 10 years in the federal public service 40 42 8 8 3 0 0 82 11 189
2017 11 to 20 years in the federal public service 35 50 11 2 2 0 0 85 3 144
2017 More than 20 years in the federal public service 50 36 3 3 7 0 0 87 10 60
2014 Less than 3 years in the federal public service 30 44 26 0 0 0 0 74 0 30
2014 3 to 10 years in the federal public service 30 50 11 6 3 0 0 81 9 245
2014 11 to 20 years in the federal public service 36 46 13 2 3 0 0 82 5 131
2014 More than 20 years in the federal public service 44 50 4 1 1 0 0 94 2 76

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 37 47 8 4 3 0 0 85 8 98
2020 3 to 10 years in the federal public service 29 47 12 9 4 0 0 76 12 160
2020 11 to 20 years in the federal public service 45 37 11 5 2 0 0 82 7 169
2020 More than 20 years in the federal public service 50 31 7 8 3 0 0 81 12 50
2019 Less than 3 years in the federal public service 36 51 6 5 2 0 0 87 7 83
2019 3 to 10 years in the federal public service 33 39 13 11 4 0 0 72 15 142
2019 11 to 20 years in the federal public service 35 37 14 9 5 0 0 72 14 160
2019 More than 20 years in the federal public service 51 25 11 4 9 0 0 76 13 44
2018 Less than 3 years in the federal public service 44 46 5 4 1 0 0 90 6 81
2018 3 to 10 years in the federal public service 30 43 14 8 4 1 0 74 12 155
2018 11 to 20 years in the federal public service 29 48 14 8 2 0 0 77 9 169
2018 More than 20 years in the federal public service 39 32 14 13 2 0 0 71 15 50
2017 Less than 3 years in the federal public service 45 44 5 4 2 0 0 89 6 92
2017 3 to 10 years in the federal public service 37 37 16 8 2 0 0 74 10 189
2017 11 to 20 years in the federal public service 29 42 12 13 4 0 0 71 17 143
2017 More than 20 years in the federal public service 52 28 7 6 7 0 0 80 13 59

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 47 41 8 3 1 0 0 87 4 97
2020 3 to 10 years in the federal public service 47 38 9 5 0 0 0 85 6 159
2020 11 to 20 years in the federal public service 60 33 5 1 1 0 0 93 2 169
2020 More than 20 years in the federal public service 58 34 4 4 0 0 0 92 4 48
2019 Less than 3 years in the federal public service 50 40 5 3 1 0 0 90 5 83
2019 3 to 10 years in the federal public service 41 40 16 2 1 0 0 81 3 138
2019 11 to 20 years in the federal public service 54 34 8 2 2 0 0 88 4 161
2019 More than 20 years in the federal public service 60 26 9 0 5 0 0 86 5 44
2018 Less than 3 years in the federal public service 51 35 9 3 1 0 0 86 5 80
2018 3 to 10 years in the federal public service 49 34 11 3 2 0 0 83 5 153
2018 11 to 20 years in the federal public service 51 39 7 2 1 0 0 91 2 168
2018 More than 20 years in the federal public service 62 33 3 0 2 0 0 95 2 50
2017 Less than 3 years in the federal public service 57 37 5 0 1 0 0 94 1 92
2017 3 to 10 years in the federal public service 53 34 8 5 0 0 0 87 5 189
2017 11 to 20 years in the federal public service 52 40 5 3 1 0 0 92 3 144
2017 More than 20 years in the federal public service 55 33 5 3 3 0 0 89 6 60
2014 Less than 3 years in the federal public service 70 22 9 0 0 0 0 91 0 30
2014 3 to 10 years in the federal public service 57 32 7 2 1 0 0 90 4 245
2014 11 to 20 years in the federal public service 71 24 3 2 1 0 0 95 3 131
2014 More than 20 years in the federal public service 79 18 4 0 0 0 0 96 0 76

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 53 34 8 3 1 0 0 87 4 98
2020 3 to 10 years in the federal public service 41 42 12 4 2 0 0 83 6 160
2020 11 to 20 years in the federal public service 47 40 8 4 1 0 0 87 5 169
2020 More than 20 years in the federal public service 52 38 3 4 2 0 0 90 6 50
2019 Less than 3 years in the federal public service 44 49 2 3 1 0 0 93 5 83
2019 3 to 10 years in the federal public service 37 40 15 6 2 0 0 77 8 141
2019 11 to 20 years in the federal public service 43 43 10 2 2 0 0 86 4 161
2019 More than 20 years in the federal public service 58 31 3 4 5 0 0 88 9 44
2018 Less than 3 years in the federal public service 46 38 9 4 2 0 0 84 7 81
2018 3 to 10 years in the federal public service 41 41 8 8 2 0 0 82 10 155
2018 11 to 20 years in the federal public service 46 38 11 3 2 0 0 84 5 169
2018 More than 20 years in the federal public service 47 46 3 2 2 0 0 93 4 51
2017 Less than 3 years in the federal public service 50 39 7 2 1 1 0 90 3 92
2017 3 to 10 years in the federal public service 43 40 8 6 3 0 0 83 9 188
2017 11 to 20 years in the federal public service 35 49 10 4 2 0 0 84 6 144
2017 More than 20 years in the federal public service 53 32 5 5 5 0 0 85 10 60
2014 Less than 3 years in the federal public service 59 24 11 6 0 0 0 83 6 30
2014 3 to 10 years in the federal public service 43 41 7 6 3 0 0 84 8 245
2014 11 to 20 years in the federal public service 43 41 11 2 3 0 0 84 5 131
2014 More than 20 years in the federal public service 60 34 4 0 2 0 0 94 2 76

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 66 22 5 4 1 1 0 89 5 98
2020 3 to 10 years in the federal public service 50 34 9 5 1 1 0 84 6 160
2020 11 to 20 years in the federal public service 64 23 7 5 1 0 0 87 6 167
2020 More than 20 years in the federal public service 65 30 3 0 2 0 0 95 2 50
2019 Less than 3 years in the federal public service 55 29 11 4 1 0 0 84 5 82
2019 3 to 10 years in the federal public service 33 35 15 12 5 0 0 68 17 141
2019 11 to 20 years in the federal public service 45 29 15 8 4 0 0 74 12 161
2019 More than 20 years in the federal public service 59 21 16 0 5 0 0 79 5 44
2018 Less than 3 years in the federal public service 58 32 4 1 5 0 0 90 6 80
2018 3 to 10 years in the federal public service 43 34 12 7 4 0 0 77 11 154
2018 11 to 20 years in the federal public service 42 34 13 8 3 1 0 77 10 167
2018 More than 20 years in the federal public service 44 42 10 2 0 2 0 88 2 51
2017 Less than 3 years in the federal public service 55 35 5 3 1 0 0 90 4 92
2017 3 to 10 years in the federal public service 36 41 14 6 3 0 0 77 9 189
2017 11 to 20 years in the federal public service 39 32 15 8 5 0 1 72 13 144
2017 More than 20 years in the federal public service 55 27 12 1 5 0 0 82 6 60
2014 Less than 3 years in the federal public service 70 15 9 0 0 6 0 91 0 30
2014 3 to 10 years in the federal public service 45 39 8 5 3 0 0 84 8 245
2014 11 to 20 years in the federal public service 35 51 7 5 3 0 0 85 7 131
2014 More than 20 years in the federal public service 64 27 4 4 1 0 0 92 5 76

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 63 27 2 6 1 1 0 90 8 97
2020 3 to 10 years in the federal public service 46 40 8 3 2 1 0 86 6 159
2020 11 to 20 years in the federal public service 61 27 3 6 1 1 0 89 7 167
2020 More than 20 years in the federal public service 63 32 3 2 0 0 0 95 2 50
2019 Less than 3 years in the federal public service 55 30 10 2 2 0 0 85 5 82
2019 3 to 10 years in the federal public service 33 36 13 13 6 0 0 68 19 140
2019 11 to 20 years in the federal public service 45 30 13 8 5 0 0 75 12 161
2019 More than 20 years in the federal public service 45 37 11 3 5 0 0 82 7 44
2018 Less than 3 years in the federal public service 57 35 1 3 4 0 0 92 7 80
2018 3 to 10 years in the federal public service 40 37 12 8 4 0 0 76 12 155
2018 11 to 20 years in the federal public service 41 38 12 5 3 1 0 80 8 165
2018 More than 20 years in the federal public service 36 47 13 4 0 0 0 83 4 51
2017 Less than 3 years in the federal public service 50 39 4 2 3 1 0 90 5 92
2017 3 to 10 years in the federal public service 34 46 11 7 3 0 0 79 10 190
2017 11 to 20 years in the federal public service 35 37 16 9 4 0 0 72 13 144
2017 More than 20 years in the federal public service 45 41 5 3 5 0 0 87 8 60
2014 Less than 3 years in the federal public service 70 15 2 13 0 0 0 85 13 30
2014 3 to 10 years in the federal public service 43 40 7 6 4 0 0 83 10 245
2014 11 to 20 years in the federal public service 32 49 11 5 3 0 0 81 8 131
2014 More than 20 years in the federal public service 61 25 9 1 4 0 0 86 5 76

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 54 23 12 4 5 1 0 78 9 98
2020 3 to 10 years in the federal public service 39 30 16 5 6 4 0 72 11 160
2020 11 to 20 years in the federal public service 63 21 6 5 3 2 0 86 8 169
2020 More than 20 years in the federal public service 64 22 8 3 2 0 0 86 5 50
2019 Less than 3 years in the federal public service 37 34 21 3 4 1 0 72 7 83
2019 3 to 10 years in the federal public service 31 28 17 13 9 2 0 60 22 142
2019 11 to 20 years in the federal public service 41 30 12 10 6 2 0 72 16 161
2019 More than 20 years in the federal public service 57 21 12 0 5 5 0 82 5 43
2018 Less than 3 years in the federal public service 46 28 17 4 2 0 1 76 7 80
2018 3 to 10 years in the federal public service 35 22 21 11 8 3 0 59 19 156
2018 11 to 20 years in the federal public service 39 28 19 9 4 1 1 68 12 166
2018 More than 20 years in the federal public service 45 30 19 3 3 0 0 76 5 50
2017 Less than 3 years in the federal public service 45 29 12 5 2 7 1 79 8 92
2017 3 to 10 years in the federal public service 34 27 20 12 6 1 0 61 18 190
2017 11 to 20 years in the federal public service 37 25 21 8 5 3 1 64 14 144
2017 More than 20 years in the federal public service 55 18 15 5 3 2 2 76 9 60
2014 Less than 3 years in the federal public service 57 13 17 2 0 11 0 78 2 30
2014 3 to 10 years in the federal public service 34 28 20 9 6 4 0 65 15 245
2014 11 to 20 years in the federal public service 35 37 9 12 5 1 0 73 18 131
2014 More than 20 years in the federal public service 50 25 15 6 2 1 0 76 8 76
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 51 25 14 3 2 1 4 80 5 98
2020 3 to 10 years in the federal public service 43 36 10 4 3 0 3 82 7 159
2020 11 to 20 years in the federal public service 65 23 7 0 2 0 3 91 2 169
2020 More than 20 years in the federal public service 64 30 3 0 0 0 3 97 0 50
2019 Less than 3 years in the federal public service 42 31 15 5 0 0 7 79 5 83
2019 3 to 10 years in the federal public service 47 31 11 3 4 2 3 82 7 142
2019 11 to 20 years in the federal public service 55 29 7 2 4 0 3 86 6 161
2019 More than 20 years in the federal public service 64 20 6 2 5 0 3 86 7 44

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 47 36 8 8 0 0 1 84 8 98
2020 3 to 10 years in the federal public service 50 35 8 6 1 0 0 85 7 159
2020 11 to 20 years in the federal public service 51 34 6 6 1 0 0 86 8 169
2020 More than 20 years in the federal public service 66 17 10 7 0 0 0 83 7 50
2019 Less than 3 years in the federal public service 47 36 8 4 1 3 1 87 5 82
2019 3 to 10 years in the federal public service 44 38 8 6 3 0 0 82 10 142
2019 11 to 20 years in the federal public service 55 25 10 8 2 1 0 80 10 158
2019 More than 20 years in the federal public service 55 30 4 4 7 0 0 85 11 44
2018 Less than 3 years in the federal public service 54 38 2 2 2 1 0 93 5 81
2018 3 to 10 years in the federal public service 41 37 9 11 2 0 0 78 13 153
2018 11 to 20 years in the federal public service 52 32 7 8 2 0 0 83 10 165
2018 More than 20 years in the federal public service 44 41 6 8 2 0 0 85 10 50
2017 Less than 3 years in the federal public service 49 39 4 5 2 0 0 88 7 92
2017 3 to 10 years in the federal public service 46 36 7 8 2 1 1 83 10 190
2017 11 to 20 years in the federal public service 45 38 6 7 4 0 0 83 11 144
2017 More than 20 years in the federal public service 50 33 3 10 3 0 0 83 14 60
2014 Less than 3 years in the federal public service 59 26 6 9 0 0 0 85 9 30
2014 3 to 10 years in the federal public service 45 38 6 6 4 0 0 84 10 244
2014 11 to 20 years in the federal public service 46 39 9 4 2 0 0 85 6 131
2014 More than 20 years in the federal public service 45 37 7 7 4 0 0 82 11 76

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 57 28 7 7 2 0 0 85 9 98
2020 3 to 10 years in the federal public service 51 34 9 4 2 0 0 85 6 160
2020 11 to 20 years in the federal public service 63 23 6 5 2 0 0 87 8 169
2020 More than 20 years in the federal public service 55 24 16 4 0 0 0 80 4 50
2019 Less than 3 years in the federal public service 48 39 7 1 3 0 1 88 4 83
2019 3 to 10 years in the federal public service 49 32 10 6 2 1 0 82 8 142
2019 11 to 20 years in the federal public service 54 27 9 7 3 0 0 80 11 161
2019 More than 20 years in the federal public service 58 31 4 4 3 0 0 89 7 44
2018 Less than 3 years in the federal public service 53 35 7 2 3 0 0 88 6 81
2018 3 to 10 years in the federal public service 48 30 12 7 4 0 0 78 10 155
2018 11 to 20 years in the federal public service 51 30 8 7 4 0 0 81 11 167
2018 More than 20 years in the federal public service 48 35 7 5 4 0 0 83 9 51
2017 Less than 3 years in the federal public service 60 26 7 5 2 0 0 86 7 92
2017 3 to 10 years in the federal public service 52 30 7 7 3 0 1 82 10 190
2017 11 to 20 years in the federal public service 47 34 9 8 3 0 0 81 10 144
2017 More than 20 years in the federal public service 63 21 9 7 0 0 0 85 7 58
2014 Less than 3 years in the federal public service 50 33 9 9 0 0 0 83 9 30
2014 3 to 10 years in the federal public service 46 37 8 7 3 0 0 83 9 245
2014 11 to 20 years in the federal public service 47 33 10 6 3 0 1 81 9 131
2014 More than 20 years in the federal public service 51 28 12 5 3 0 1 81 8 76

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 60 29 3 2 2 3 0 92 5 98
2020 3 to 10 years in the federal public service 53 36 5 1 1 4 0 92 3 159
2020 11 to 20 years in the federal public service 63 23 6 5 1 2 0 87 7 169
2020 More than 20 years in the federal public service 60 29 4 5 2 0 0 88 7 50
2019 Less than 3 years in the federal public service 57 27 8 2 1 6 0 89 3 83
2019 3 to 10 years in the federal public service 45 35 7 5 5 3 0 83 10 142
2019 11 to 20 years in the federal public service 42 31 16 7 3 1 0 74 10 160
2019 More than 20 years in the federal public service 33 46 7 7 7 0 0 79 14 44
2018 Less than 3 years in the federal public service 49 40 2 2 1 5 0 94 3 80
2018 3 to 10 years in the federal public service 40 42 4 7 4 2 0 85 11 156
2018 11 to 20 years in the federal public service 39 33 13 9 4 1 0 73 14 169
2018 More than 20 years in the federal public service 29 48 8 12 3 0 0 77 15 51
2017 Less than 3 years in the federal public service 57 30 2 4 2 4 0 91 7 92
2017 3 to 10 years in the federal public service 43 38 4 9 4 2 0 82 14 188
2017 11 to 20 years in the federal public service 37 32 16 11 3 1 0 69 15 144
2017 More than 20 years in the federal public service 35 42 15 7 2 0 0 77 8 60
2014 Less than 3 years in the federal public service 50 37 9 2 0 2 0 89 2 30
2014 3 to 10 years in the federal public service 41 39 8 9 1 1 0 81 10 245
2014 11 to 20 years in the federal public service 30 50 7 7 4 1 1 82 12 131
2014 More than 20 years in the federal public service 36 42 15 4 3 0 0 78 6 76

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 57 26 10 2 1 3 0 86 3 97
2020 3 to 10 years in the federal public service 45 31 15 7 1 0 0 76 8 160
2020 11 to 20 years in the federal public service 47 34 7 8 3 1 0 82 11 168
2020 More than 20 years in the federal public service 39 33 6 18 2 2 0 74 20 50
2019 Less than 3 years in the federal public service 46 33 9 9 4 0 0 78 13 83
2019 3 to 10 years in the federal public service 25 34 15 18 8 0 0 59 26 142
2019 11 to 20 years in the federal public service 25 36 18 13 7 0 0 62 20 160
2019 More than 20 years in the federal public service 31 38 12 11 7 0 0 70 18 44
2018 Less than 3 years in the federal public service 51 35 6 4 4 1 0 87 8 80
2018 3 to 10 years in the federal public service 27 34 18 12 8 1 0 62 20 156
2018 11 to 20 years in the federal public service 33 31 13 13 9 1 0 64 23 168
2018 More than 20 years in the federal public service 27 36 18 16 3 0 0 63 19 51
2017 Less than 3 years in the federal public service 46 38 6 4 2 3 0 87 7 92
2017 3 to 10 years in the federal public service 28 41 12 14 4 1 0 69 18 190
2017 11 to 20 years in the federal public service 26 37 15 13 8 0 0 63 21 144
2017 More than 20 years in the federal public service 29 34 21 13 4 0 0 63 16 60
2014 Less than 3 years in the federal public service 58 22 13 6 0 0 0 81 6 30
2014 3 to 10 years in the federal public service 35 36 13 12 4 0 0 71 16 244
2014 11 to 20 years in the federal public service 25 45 13 9 7 0 1 70 16 131
2014 More than 20 years in the federal public service 19 57 13 6 5 0 0 76 11 76

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 43 35 9 7 2 4 0 81 10 97
2020 3 to 10 years in the federal public service 23 35 17 17 5 2 0 59 23 160
2020 11 to 20 years in the federal public service 27 34 13 15 7 3 0 63 23 169
2020 More than 20 years in the federal public service 22 40 17 16 5 0 0 62 21 50
2019 Less than 3 years in the federal public service 34 31 10 12 6 7 0 70 19 82
2019 3 to 10 years in the federal public service 13 32 18 21 15 1 0 45 37 142
2019 11 to 20 years in the federal public service 12 40 21 17 9 1 0 53 27 160
2019 More than 20 years in the federal public service 9 55 16 7 14 0 0 63 21 44
2018 Less than 3 years in the federal public service 32 38 13 8 4 4 0 73 13 81
2018 3 to 10 years in the federal public service 16 38 16 17 11 2 0 55 28 155
2018 11 to 20 years in the federal public service 18 34 20 13 14 1 0 52 27 168
2018 More than 20 years in the federal public service 17 36 20 22 5 0 0 53 27 51
2017 Less than 3 years in the federal public service 32 35 8 14 0 12 0 75 16 91
2017 3 to 10 years in the federal public service 18 36 22 16 8 1 0 55 23 190
2017 11 to 20 years in the federal public service 15 31 24 20 9 1 0 45 30 143
2017 More than 20 years in the federal public service 15 41 18 18 7 2 0 57 25 60
2014 Less than 3 years in the federal public service 41 29 15 6 0 9 0 76 7 30
2014 3 to 10 years in the federal public service 20 38 17 18 7 1 0 59 24 245
2014 11 to 20 years in the federal public service 12 37 20 19 10 1 1 50 30 130
2014 More than 20 years in the federal public service 11 46 22 14 6 1 0 57 20 76

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 43 41 5 10 0 1 0 85 10 97
2020 3 to 10 years in the federal public service 30 37 15 14 4 0 0 67 18 160
2020 11 to 20 years in the federal public service 32 40 13 10 5 0 0 72 15 169
2020 More than 20 years in the federal public service 31 41 18 8 2 0 0 71 11 50
2019 Less than 3 years in the federal public service 28 31 11 17 6 6 0 64 25 83
2019 3 to 10 years in the federal public service 17 29 18 23 13 0 0 46 36 142
2019 11 to 20 years in the federal public service 11 42 22 13 11 1 0 53 24 160
2019 More than 20 years in the federal public service 22 44 14 9 10 0 0 67 19 44
2018 Less than 3 years in the federal public service 26 45 10 10 6 3 0 73 17 80
2018 3 to 10 years in the federal public service 14 33 20 22 10 1 0 47 33 156
2018 11 to 20 years in the federal public service 14 42 20 13 11 0 0 56 24 169
2018 More than 20 years in the federal public service 23 46 13 13 5 0 0 69 18 51
2017 Less than 3 years in the federal public service 29 44 12 3 6 6 0 77 10 92
2017 3 to 10 years in the federal public service 18 42 14 19 6 1 0 60 26 190
2017 11 to 20 years in the federal public service 17 37 19 17 9 0 0 54 26 144
2017 More than 20 years in the federal public service 25 44 15 9 5 2 0 69 15 60
2014 Less than 3 years in the federal public service 37 30 11 15 0 6 0 72 16 30
2014 3 to 10 years in the federal public service 16 41 15 20 7 1 0 58 27 245
2014 11 to 20 years in the federal public service 14 50 17 13 4 1 1 65 17 130
2014 More than 20 years in the federal public service 22 45 23 6 3 1 0 68 9 76
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 39 40 12 2 4 1 1 81 7 98
2020 3 to 10 years in the federal public service 26 46 13 12 4 0 0 72 16 160
2020 11 to 20 years in the federal public service 37 39 12 9 3 0 1 76 12 168
2020 More than 20 years in the federal public service 42 32 9 16 2 0 0 73 17 50
2019 Less than 3 years in the federal public service 33 51 8 5 1 1 1 86 6 83
2019 3 to 10 years in the federal public service 24 45 12 12 7 0 0 69 19 142
2019 11 to 20 years in the federal public service 28 39 19 11 4 0 0 67 14 161
2019 More than 20 years in the federal public service 44 29 7 11 9 0 0 74 19 44
2018 Less than 3 years in the federal public service 37 41 16 2 2 1 1 79 5 81
2018 3 to 10 years in the federal public service 25 44 15 11 5 0 0 69 16 156
2018 11 to 20 years in the federal public service 24 45 17 9 4 0 0 70 13 167
2018 More than 20 years in the federal public service 33 31 16 17 4 0 0 64 20 51
2017 Less than 3 years in the federal public service 40 39 14 4 2 1 0 79 6 92
2017 3 to 10 years in the federal public service 30 41 16 10 4 0 0 70 14 189
2017 11 to 20 years in the federal public service 26 36 21 13 4 0 0 62 17 144
2017 More than 20 years in the federal public service 41 32 10 13 3 0 0 74 16 60
2014 Less than 3 years in the federal public service 37 33 11 13 0 6 0 74 14 30
2014 3 to 10 years in the federal public service 27 38 17 14 4 0 0 64 18 245
2014 11 to 20 years in the federal public service 25 36 17 15 7 0 0 61 22 131
2014 More than 20 years in the federal public service 30 43 14 11 2 0 0 73 13 76

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 30 51 9 7 2 0 1 82 9 96
2020 3 to 10 years in the federal public service 30 48 9 11 1 0 0 78 13 158
2020 11 to 20 years in the federal public service 38 43 12 6 1 0 0 81 7 169
2020 More than 20 years in the federal public service 47 37 8 8 0 0 0 84 8 50
2019 Less than 3 years in the federal public service 37 40 9 11 2 0 0 77 14 82
2019 3 to 10 years in the federal public service 26 48 11 13 2 0 0 74 15 141
2019 11 to 20 years in the federal public service 27 53 12 7 1 0 0 80 8 161
2019 More than 20 years in the federal public service 45 39 7 4 5 0 0 84 9 44
2018 Less than 3 years in the federal public service 38 44 14 2 2 0 0 82 4 81
2018 3 to 10 years in the federal public service 28 48 10 10 4 0 0 76 14 156
2018 11 to 20 years in the federal public service 38 43 10 7 1 0 0 81 8 167
2018 More than 20 years in the federal public service 41 46 9 2 2 0 0 87 4 51
2017 Less than 3 years in the federal public service 29 57 10 4 0 0 0 86 4 92
2017 3 to 10 years in the federal public service 33 48 10 7 2 0 0 81 9 189
2017 11 to 20 years in the federal public service 35 46 11 6 2 0 0 81 8 144
2017 More than 20 years in the federal public service 54 30 10 5 2 0 0 83 6 60

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 44 35 6 7 5 0 2 81 13 98
2020 3 to 10 years in the federal public service 32 44 15 7 1 0 1 76 8 159
2020 11 to 20 years in the federal public service 41 35 13 7 4 0 0 76 11 169
2020 More than 20 years in the federal public service 40 37 7 13 2 0 0 78 15 50
2019 Less than 3 years in the federal public service 39 41 10 5 1 0 3 83 6 83
2019 3 to 10 years in the federal public service 34 42 10 7 5 1 0 77 13 142
2019 11 to 20 years in the federal public service 38 34 13 11 3 1 0 73 14 159
2019 More than 20 years in the federal public service 41 35 6 14 5 0 0 75 19 43
2018 Less than 3 years in the federal public service 49 39 7 2 2 1 0 89 5 81
2018 3 to 10 years in the federal public service 35 45 9 9 1 0 0 80 10 154
2018 11 to 20 years in the federal public service 41 35 10 10 2 1 1 77 12 167
2018 More than 20 years in the federal public service 41 36 12 7 2 0 2 78 9 51
2017 Less than 3 years in the federal public service 48 40 10 3 0 0 0 87 3 91
2017 3 to 10 years in the federal public service 44 39 9 6 1 0 1 83 8 190
2017 11 to 20 years in the federal public service 38 44 8 6 4 0 0 82 10 144
2017 More than 20 years in the federal public service 43 35 8 13 0 0 0 78 13 60
2014 Less than 3 years in the federal public service 50 33 11 6 0 0 0 83 6 30
2014 3 to 10 years in the federal public service 39 40 11 6 3 0 0 79 10 245
2014 11 to 20 years in the federal public service 38 37 15 7 3 0 0 75 10 131
2014 More than 20 years in the federal public service 48 28 9 12 3 0 0 76 14 76

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 36 39 12 10 3 0 0 75 13 98
2020 3 to 10 years in the federal public service 33 44 7 14 1 0 0 77 15 159
2020 11 to 20 years in the federal public service 43 38 12 7 0 0 0 81 7 168
2020 More than 20 years in the federal public service 46 43 6 4 2 0 0 89 6 50
2019 Less than 3 years in the federal public service 30 47 10 12 1 0 0 77 13 82
2019 3 to 10 years in the federal public service 26 42 14 14 3 0 1 69 17 141
2019 11 to 20 years in the federal public service 40 47 7 6 1 0 0 86 7 160
2019 More than 20 years in the federal public service 51 35 5 0 9 0 0 86 9 44
2018 Less than 3 years in the federal public service 40 45 8 3 4 0 0 85 7 81
2018 3 to 10 years in the federal public service 30 52 5 12 1 1 0 82 13 156
2018 11 to 20 years in the federal public service 41 46 4 7 2 0 0 87 9 167
2018 More than 20 years in the federal public service 39 49 7 3 2 0 0 88 5 51
2017 Less than 3 years in the federal public service 39 44 5 10 2 0 0 82 12 92
2017 3 to 10 years in the federal public service 39 39 6 13 3 0 0 78 16 190
2017 11 to 20 years in the federal public service 38 44 6 10 2 0 0 82 12 144
2017 More than 20 years in the federal public service 44 41 5 2 8 0 0 85 10 60
2014 Less than 3 years in the federal public service 37 39 11 13 0 0 0 76 13 30
2014 3 to 10 years in the federal public service 33 40 8 15 4 0 0 73 19 245
2014 11 to 20 years in the federal public service 28 51 9 6 5 0 0 79 12 131
2014 More than 20 years in the federal public service 44 32 17 2 3 0 1 77 6 76

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 53 30 7 3 4 2 0 86 7 98
2020 3 to 10 years in the federal public service 49 36 7 5 1 2 1 87 6 159
2020 11 to 20 years in the federal public service 57 27 9 4 2 0 0 85 6 166
2020 More than 20 years in the federal public service 60 25 7 2 5 2 0 86 7 50

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 39 37 9 6 3 5 0 80 10 97
2020 3 to 10 years in the federal public service 30 36 18 12 4 0 0 66 16 159
2020 11 to 20 years in the federal public service 29 47 12 10 2 1 0 76 12 168
2020 More than 20 years in the federal public service 23 58 9 10 0 0 0 81 10 50
2019 Less than 3 years in the federal public service 39 39 12 11 0 0 0 78 11 83
2019 3 to 10 years in the federal public service 23 33 18 16 10 0 0 56 26 141
2019 11 to 20 years in the federal public service 27 40 12 13 5 3 0 69 18 160
2019 More than 20 years in the federal public service 31 37 15 12 5 0 0 68 17 44
2018 Less than 3 years in the federal public service 42 40 4 6 3 5 0 87 9 78
2018 3 to 10 years in the federal public service 23 41 14 13 8 1 0 65 21 154
2018 11 to 20 years in the federal public service 24 43 16 11 5 1 0 68 16 166
2018 More than 20 years in the federal public service 37 36 12 10 5 0 0 73 15 51
2017 Less than 3 years in the federal public service 49 36 8 2 1 3 0 88 3 91
2017 3 to 10 years in the federal public service 38 36 11 11 3 1 0 75 14 189
2017 11 to 20 years in the federal public service 28 48 12 10 2 0 0 76 12 144
2017 More than 20 years in the federal public service 41 40 7 2 10 0 0 81 12 59
2014 Less than 3 years in the federal public service 50 26 13 9 0 2 0 78 9 30
2014 3 to 10 years in the federal public service 29 35 12 15 9 0 0 65 24 245
2014 11 to 20 years in the federal public service 26 43 13 9 8 0 0 69 18 131
2014 More than 20 years in the federal public service 28 38 17 15 0 1 0 67 16 76

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 36 29 14 5 11 4 1 68 17 98
2020 3 to 10 years in the federal public service 28 35 16 10 10 0 1 63 20 160
2020 11 to 20 years in the federal public service 25 33 15 14 9 1 3 61 24 169
2020 More than 20 years in the federal public service 24 20 19 14 11 5 7 50 28 50
2019 Less than 3 years in the federal public service 44 28 9 14 3 2 0 74 17 83
2019 3 to 10 years in the federal public service 19 38 11 15 17 0 1 57 32 142
2019 11 to 20 years in the federal public service 28 19 19 20 12 1 2 49 32 161
2019 More than 20 years in the federal public service 24 24 11 16 17 0 8 52 36 44
2018 Less than 3 years in the federal public service 38 35 9 5 7 5 0 77 13 78
2018 3 to 10 years in the federal public service 24 32 14 11 13 1 4 60 26 153
2018 11 to 20 years in the federal public service 21 30 19 13 12 2 3 54 26 166
2018 More than 20 years in the federal public service 24 30 11 12 18 4 2 57 32 51
2017 Less than 3 years in the federal public service 37 36 11 14 0 2 0 75 14 92
2017 3 to 10 years in the federal public service 29 33 11 13 11 1 2 64 25 189
2017 11 to 20 years in the federal public service 22 30 14 13 17 1 2 54 32 144
2017 More than 20 years in the federal public service 17 29 25 12 10 5 3 49 24 60
2014 Less than 3 years in the federal public service 43 20 4 20 9 5 0 66 30 30
2014 3 to 10 years in the federal public service 9 17 15 19 39 0 1 27 58 244
2014 11 to 20 years in the federal public service 11 20 19 20 28 0 1 32 49 131
2014 More than 20 years in the federal public service 9 23 22 15 21 0 10 36 39 76

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 56 20 10 5 1 2 6 82 7 98
2020 3 to 10 years in the federal public service 45 26 16 5 6 0 2 72 11 160
2020 11 to 20 years in the federal public service 44 24 18 4 5 1 4 72 9 169
2020 More than 20 years in the federal public service 61 22 8 4 2 0 2 85 7 50
2019 Less than 3 years in the federal public service 57 22 11 1 0 1 7 87 1 83
2019 3 to 10 years in the federal public service 49 33 10 4 2 0 2 83 6 141
2019 11 to 20 years in the federal public service 51 23 13 6 7 0 1 74 13 160
2019 More than 20 years in the federal public service 66 17 10 5 2 0 0 83 7 44

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 54 24 11 5 2 0 4 81 8 98
2020 3 to 10 years in the federal public service 45 31 18 5 0 0 2 78 5 160
2020 11 to 20 years in the federal public service 62 19 10 3 2 1 3 84 5 169
2020 More than 20 years in the federal public service 68 17 8 3 2 0 2 87 5 50
2019 Less than 3 years in the federal public service 48 23 12 6 0 2 8 79 7 82
2019 3 to 10 years in the federal public service 44 29 16 4 2 1 3 77 6 142
2019 11 to 20 years in the federal public service 62 20 11 3 1 1 3 84 5 159
2019 More than 20 years in the federal public service 62 18 7 5 7 0 0 80 12 44

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 75 8 4 1 2 4 6 92 3 98
2020 3 to 10 years in the federal public service 79 10 2 1 1 2 5 95 2 158
2020 11 to 20 years in the federal public service 83 7 2 1 1 1 4 95 3 168
2020 More than 20 years in the federal public service 93 0 2 0 2 2 2 96 2 50
2019 Less than 3 years in the federal public service 79 6 2 0 0 7 6 97 0 82
2019 3 to 10 years in the federal public service 83 9 2 1 1 2 3 96 1 142
2019 11 to 20 years in the federal public service 87 5 2 0 1 2 3 96 1 159
2019 More than 20 years in the federal public service 74 8 5 5 5 0 3 84 11 44

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 68 9 6 1 0 3 12 92 1 98
2020 3 to 10 years in the federal public service 74 10 5 1 2 1 6 91 4 160
2020 11 to 20 years in the federal public service 84 8 1 0 0 1 6 98 0 168
2020 More than 20 years in the federal public service 89 6 2 2 0 0 2 96 2 50
2019 Less than 3 years in the federal public service 78 7 0 0 0 3 11 100 0 83
2019 3 to 10 years in the federal public service 83 4 2 1 1 1 7 95 2 142
2019 11 to 20 years in the federal public service 89 1 2 0 1 1 7 97 1 159
2019 More than 20 years in the federal public service 83 8 2 0 3 0 5 95 3 43

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 30 48 13 3 4 0 2 79 8 98
2020 3 to 10 years in the federal public service 34 43 11 10 2 0 0 77 12 160
2020 11 to 20 years in the federal public service 43 37 9 10 1 0 0 80 11 169
2020 More than 20 years in the federal public service 45 43 6 5 2 0 0 87 6 49
2019 Less than 3 years in the federal public service 33 46 10 9 1 0 0 79 11 82
2019 3 to 10 years in the federal public service 33 40 13 11 4 0 0 73 15 141
2019 11 to 20 years in the federal public service 41 40 8 7 4 0 0 80 11 159
2019 More than 20 years in the federal public service 49 35 4 7 5 0 0 84 12 42
2018 Less than 3 years in the federal public service 38 44 10 7 1 0 0 82 8 81
2018 3 to 10 years in the federal public service 27 49 15 8 2 0 0 76 10 154
2018 11 to 20 years in the federal public service 41 38 11 9 2 0 0 78 11 169
2018 More than 20 years in the federal public service 50 34 8 8 0 0 0 83 8 51
2017 Less than 3 years in the federal public service 48 40 9 2 0 1 0 89 2 92
2017 3 to 10 years in the federal public service 38 43 7 8 4 0 0 81 12 189
2017 11 to 20 years in the federal public service 36 39 11 12 2 0 0 75 14 144
2017 More than 20 years in the federal public service 55 27 8 6 3 0 0 82 10 60
2014 Less than 3 years in the federal public service 35 35 19 9 2 0 0 70 11 30
2014 3 to 10 years in the federal public service 26 48 12 11 4 0 0 73 15 244
2014 11 to 20 years in the federal public service 30 43 13 8 6 0 0 73 14 131
2014 More than 20 years in the federal public service 45 32 17 5 3 0 0 76 7 76

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 42 34 16 3 4 0 1 77 8 98
2020 3 to 10 years in the federal public service 35 44 12 7 3 0 0 79 10 160
2020 11 to 20 years in the federal public service 48 33 15 3 2 0 0 81 5 169
2020 More than 20 years in the federal public service 51 33 6 8 2 0 0 84 10 50
2019 Less than 3 years in the federal public service 41 36 13 9 1 0 0 77 10 83
2019 3 to 10 years in the federal public service 37 39 10 9 5 0 0 76 14 142
2019 11 to 20 years in the federal public service 44 32 13 6 5 0 0 76 11 161
2019 More than 20 years in the federal public service 55 29 2 2 11 0 0 84 14 44
2018 Less than 3 years in the federal public service 40 38 14 2 5 1 0 79 7 80
2018 3 to 10 years in the federal public service 29 50 12 5 3 0 0 79 8 153
2018 11 to 20 years in the federal public service 36 40 12 9 3 0 0 76 12 168
2018 More than 20 years in the federal public service 50 27 12 7 3 0 0 77 11 51
2017 Less than 3 years in the federal public service 41 46 8 4 1 0 0 87 5 92
2017 3 to 10 years in the federal public service 42 38 12 4 4 0 0 80 9 188
2017 11 to 20 years in the federal public service 37 34 12 14 3 0 0 71 17 144
2017 More than 20 years in the federal public service 45 32 15 5 3 0 0 77 8 60
2014 Less than 3 years in the federal public service 55 28 2 15 0 0 0 83 15 30
2014 3 to 10 years in the federal public service 38 39 11 8 4 0 0 77 12 245
2014 11 to 20 years in the federal public service 27 48 11 10 5 0 0 74 15 131
2014 More than 20 years in the federal public service 42 38 11 7 3 0 0 80 9 76

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 40 41 9 6 2 0 2 83 8 95
2020 3 to 10 years in the federal public service 36 44 13 7 0 0 0 80 7 160
2020 11 to 20 years in the federal public service 39 47 7 7 1 0 0 85 8 168
2020 More than 20 years in the federal public service 47 37 10 3 2 0 0 84 6 49
2019 Less than 3 years in the federal public service 40 44 9 6 1 0 0 85 7 82
2019 3 to 10 years in the federal public service 28 49 12 7 5 0 0 76 12 140
2019 11 to 20 years in the federal public service 39 42 13 4 1 0 1 82 6 160
2019 More than 20 years in the federal public service 54 32 4 4 5 0 0 87 9 44
2018 Less than 3 years in the federal public service 44 41 11 2 1 0 0 85 4 81
2018 3 to 10 years in the federal public service 30 41 15 11 2 0 0 72 14 155
2018 11 to 20 years in the federal public service 39 43 9 7 3 0 0 82 9 168
2018 More than 20 years in the federal public service 42 41 7 5 0 0 4 87 6 51
2017 Less than 3 years in the federal public service 45 47 6 1 1 0 0 92 2 92
2017 3 to 10 years in the federal public service 40 42 11 5 2 0 1 82 7 189
2017 11 to 20 years in the federal public service 36 42 9 9 3 0 1 79 12 144
2017 More than 20 years in the federal public service 50 25 13 6 3 0 1 77 10 60
2014 Less than 3 years in the federal public service 54 31 6 6 0 0 2 87 7 30
2014 3 to 10 years in the federal public service 41 42 11 3 2 0 1 84 5 245
2014 11 to 20 years in the federal public service 45 35 9 5 5 0 1 81 10 131
2014 More than 20 years in the federal public service 50 38 7 3 1 0 1 89 4 76

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 33 44 10 9 1 4 0 80 10 98
2020 3 to 10 years in the federal public service 23 51 14 8 2 2 1 75 11 159
2020 11 to 20 years in the federal public service 36 46 11 7 0 0 0 82 7 169
2020 More than 20 years in the federal public service 35 49 11 5 0 0 0 84 5 50
2019 Less than 3 years in the federal public service 17 55 12 9 0 7 0 77 10 83
2019 3 to 10 years in the federal public service 19 55 9 11 5 1 0 75 16 142
2019 11 to 20 years in the federal public service 26 48 14 8 2 3 0 76 10 161
2019 More than 20 years in the federal public service 31 58 2 7 3 0 0 89 9 44
2018 Less than 3 years in the federal public service 31 43 14 3 4 5 0 77 7 78
2018 3 to 10 years in the federal public service 23 45 17 10 3 3 0 69 14 154
2018 11 to 20 years in the federal public service 29 44 17 5 2 2 1 75 7 165
2018 More than 20 years in the federal public service 25 51 17 5 2 0 0 77 7 51
2017 Less than 3 years in the federal public service 34 43 11 8 2 3 0 79 10 92
2017 3 to 10 years in the federal public service 30 42 15 9 3 2 0 73 12 189
2017 11 to 20 years in the federal public service 24 43 18 12 1 2 0 68 14 144
2017 More than 20 years in the federal public service 23 44 28 3 2 0 0 67 5 60

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 52 34 8 5 0 1 0 87 5 98
2020 3 to 10 years in the federal public service 45 41 8 6 1 0 0 85 6 160
2020 11 to 20 years in the federal public service 46 33 7 11 2 0 1 80 13 169
2020 More than 20 years in the federal public service 34 46 11 9 0 0 0 80 9 50
2019 Less than 3 years in the federal public service 53 31 11 5 0 0 0 83 5 83
2019 3 to 10 years in the federal public service 48 36 7 6 3 0 1 85 9 141
2019 11 to 20 years in the federal public service 40 41 5 10 4 0 1 81 14 161
2019 More than 20 years in the federal public service 57 25 7 5 7 0 0 82 12 44
2018 Less than 3 years in the federal public service 59 26 8 2 3 1 0 86 5 81
2018 3 to 10 years in the federal public service 38 42 7 9 3 0 1 80 12 155
2018 11 to 20 years in the federal public service 42 40 6 7 4 0 1 83 11 166
2018 More than 20 years in the federal public service 47 36 4 13 0 0 0 84 13 51
2017 Less than 3 years in the federal public service 58 27 8 3 3 0 1 86 6 92
2017 3 to 10 years in the federal public service 44 33 7 11 5 1 0 76 16 190
2017 11 to 20 years in the federal public service 33 41 6 11 8 0 0 74 19 144
2017 More than 20 years in the federal public service 48 34 9 5 5 0 0 82 9 60
2014 Less than 3 years in the federal public service 56 31 9 4 0 0 0 87 4 30
2014 3 to 10 years in the federal public service 44 38 7 8 4 0 0 82 11 245
2014 11 to 20 years in the federal public service 41 33 8 9 9 0 0 74 18 131
2014 More than 20 years in the federal public service 42 39 13 5 1 0 0 81 6 76

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 37 43 14 4 1 0 0 80 5 98
2020 3 to 10 years in the federal public service 30 41 21 5 3 0 0 72 8 160
2020 11 to 20 years in the federal public service 22 31 22 16 9 0 1 53 25 167
2020 More than 20 years in the federal public service 18 45 15 13 10 0 0 63 22 50
2019 Less than 3 years in the federal public service 37 45 13 3 1 0 0 82 4 83
2019 3 to 10 years in the federal public service 34 36 21 6 3 0 0 70 9 141
2019 11 to 20 years in the federal public service 24 34 21 15 6 0 0 58 22 159
2019 More than 20 years in the federal public service 37 29 19 9 5 0 0 66 15 44
2018 Less than 3 years in the federal public service 39 41 14 4 1 0 1 81 5 81
2018 3 to 10 years in the federal public service 20 42 25 7 5 1 0 62 12 156
2018 11 to 20 years in the federal public service 24 35 23 16 3 0 0 59 19 169
2018 More than 20 years in the federal public service 31 41 13 13 2 0 0 73 15 50
2017 Less than 3 years in the federal public service 35 41 18 6 1 0 0 75 7 92
2017 3 to 10 years in the federal public service 24 45 21 8 2 0 0 69 10 190
2017 11 to 20 years in the federal public service 19 32 23 20 5 1 0 51 26 144
2017 More than 20 years in the federal public service 28 38 18 12 3 0 0 67 15 60
2014 Less than 3 years in the federal public service 31 58 11 0 0 0 0 89 0 30
2014 3 to 10 years in the federal public service 25 53 15 5 2 0 0 78 7 245
2014 11 to 20 years in the federal public service 21 37 24 13 5 1 0 58 18 131
2014 More than 20 years in the federal public service 29 36 23 7 5 0 0 65 12 76

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 43 57 98
2020 3 to 10 years in the federal public service 56 44 160
2020 11 to 20 years in the federal public service 63 37 168
2020 More than 20 years in the federal public service 32 68 50

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 62 17 4 0 1 7 8 94 1 97
2020 3 to 10 years in the federal public service 70 20 2 2 1 3 3 95 3 160
2020 11 to 20 years in the federal public service 79 14 2 1 0 0 4 97 1 169
2020 More than 20 years in the federal public service 79 14 5 0 0 2 0 95 0 50

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Less than 3 years in the federal public service 11 59 30 98
2020 3 to 10 years in the federal public service 16 48 37 160
2020 11 to 20 years in the federal public service 14 53 33 169
2020 More than 20 years in the federal public service 17 56 28 50
2019 Less than 3 years in the federal public service 12 55 34 83
2019 3 to 10 years in the federal public service 26 33 41 142
2019 11 to 20 years in the federal public service 16 45 38 161
2019 More than 20 years in the federal public service 23 49 28 44
2018 Less than 3 years in the federal public service 11 58 31 80
2018 3 to 10 years in the federal public service 18 39 42 156
2018 11 to 20 years in the federal public service 14 48 38 169
2018 More than 20 years in the federal public service 23 51 26 50
2017 Less than 3 years in the federal public service 13 56 31 92
2017 3 to 10 years in the federal public service 18 42 40 190
2017 11 to 20 years in the federal public service 15 50 35 144
2017 More than 20 years in the federal public service 25 48 27 59
2014 Less than 3 years in the federal public service 2 78 20 30
2014 3 to 10 years in the federal public service 15 45 39 245
2014 11 to 20 years in the federal public service 11 60 29 131
2014 More than 20 years in the federal public service 22 59 19 76

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 3 to 10 years in the federal public service 0 38 42 9 8 3 25
2020 11 to 20 years in the federal public service 13 33 37 13 0 4 22
2019 Less than 3 years in the federal public service 0 49 19 21 0 11 10
2019 3 to 10 years in the federal public service 2 21 61 13 0 3 38
2019 11 to 20 years in the federal public service 15 36 37 0 4 8 26
2019 More than 20 years in the federal public service 56 12 9 0 12 12 10
2018 Less than 3 years in the federal public service 0 56 33 11 0 0 10
2018 3 to 10 years in the federal public service 6 14 63 10 0 7 30
2018 11 to 20 years in the federal public service 11 9 70 5 0 5 24
2018 More than 20 years in the federal public service 79 7 7 0 0 7 13
2017 Less than 3 years in the federal public service 0 0 51 33 0 16 12
2017 3 to 10 years in the federal public service 0 22 49 20 0 9 34
2017 11 to 20 years in the federal public service 9 19 69 4 0 0 22
2017 More than 20 years in the federal public service 81 0 12 7 0 0 15
2014 3 to 10 years in the federal public service 2 17 33 38 9999 10 38
2014 11 to 20 years in the federal public service 0 23 29 47 9999 0 13
2014 More than 20 years in the federal public service 94 0 0 6 9999 0 18
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 48 37 12 2 1 0 0 85 3 98
2020 3 to 10 years in the federal public service 47 45 5 2 1 0 0 92 3 160
2020 11 to 20 years in the federal public service 65 31 2 2 0 0 0 96 2 169
2020 More than 20 years in the federal public service 70 26 2 2 0 0 0 96 2 50
2019 Less than 3 years in the federal public service 51 41 4 5 0 0 0 92 5 83
2019 3 to 10 years in the federal public service 49 41 4 6 1 0 0 90 6 141
2019 11 to 20 years in the federal public service 56 33 7 3 1 0 0 89 4 161
2019 More than 20 years in the federal public service 67 25 0 4 5 0 0 91 9 44
2018 Less than 3 years in the federal public service 54 40 3 1 1 0 0 94 2 81
2018 3 to 10 years in the federal public service 55 36 5 3 1 0 0 91 3 154
2018 11 to 20 years in the federal public service 59 35 3 2 1 0 0 94 3 169
2018 More than 20 years in the federal public service 72 25 4 0 0 0 0 96 0 51
2017 Less than 3 years in the federal public service 53 38 6 1 1 0 0 91 2 92
2017 3 to 10 years in the federal public service 53 39 4 3 1 0 1 92 4 189
2017 11 to 20 years in the federal public service 57 33 4 3 1 1 0 92 4 144
2017 More than 20 years in the federal public service 62 27 5 5 2 0 0 89 6 60
2014 Less than 3 years in the federal public service 50 44 7 0 0 0 0 93 0 30
2014 3 to 10 years in the federal public service 49 38 7 3 2 0 0 88 5 245
2014 11 to 20 years in the federal public service 57 37 4 2 1 0 0 93 3 131
2014 More than 20 years in the federal public service 70 28 1 1 0 0 0 97 1 76

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 49 40 6 3 0 1 0 90 3 98
2020 3 to 10 years in the federal public service 36 49 10 3 2 0 0 85 5 160
2020 11 to 20 years in the federal public service 42 41 6 10 1 0 0 83 10 169
2020 More than 20 years in the federal public service 39 45 8 6 2 0 0 84 8 49
2019 Less than 3 years in the federal public service 34 48 9 8 1 0 0 82 9 83
2019 3 to 10 years in the federal public service 27 42 18 8 5 0 0 68 14 142
2019 11 to 20 years in the federal public service 23 44 12 13 7 1 0 67 20 160
2019 More than 20 years in the federal public service 32 46 13 2 7 0 0 78 9 44
2018 Less than 3 years in the federal public service 47 40 7 3 2 1 0 88 5 79
2018 3 to 10 years in the federal public service 30 48 11 8 3 1 0 79 11 154
2018 11 to 20 years in the federal public service 34 39 15 10 2 0 0 73 12 166
2018 More than 20 years in the federal public service 42 36 15 6 2 0 0 78 7 50
2017 Less than 3 years in the federal public service 36 47 12 5 0 1 0 84 5 92
2017 3 to 10 years in the federal public service 32 46 11 7 2 1 0 79 9 190
2017 11 to 20 years in the federal public service 27 46 17 7 3 0 0 72 10 143
2017 More than 20 years in the federal public service 42 35 17 5 0 2 0 78 5 60
2014 Less than 3 years in the federal public service 48 31 22 0 0 0 0 78 0 30
2014 3 to 10 years in the federal public service 36 43 11 8 3 0 0 78 11 245
2014 11 to 20 years in the federal public service 27 43 15 14 1 0 0 70 15 131
2014 More than 20 years in the federal public service 40 46 6 7 1 0 0 86 8 76

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 2 13 36 36 11 0 2 48 16 98
2020 3 to 10 years in the federal public service 7 13 44 28 8 0 0 36 21 160
2020 11 to 20 years in the federal public service 7 24 37 22 10 0 1 32 30 169
2020 More than 20 years in the federal public service 6 29 48 12 4 0 0 17 35 50
2019 Less than 3 years in the federal public service 4 13 29 34 17 2 1 52 18 83
2019 3 to 10 years in the federal public service 8 24 31 31 7 0 1 38 32 140
2019 11 to 20 years in the federal public service 10 30 31 24 6 0 1 30 39 160
2019 More than 20 years in the federal public service 11 19 37 21 11 0 0 32 30 44
2018 Less than 3 years in the federal public service 1 19 38 28 13 1 0 42 20 80
2018 3 to 10 years in the federal public service 8 19 39 28 7 0 0 34 27 156
2018 11 to 20 years in the federal public service 5 24 36 24 10 0 1 34 29 168
2018 More than 20 years in the federal public service 7 15 49 13 15 0 0 28 23 51
2017 Less than 3 years in the federal public service 3 14 45 19 11 0 7 33 19 92
2017 3 to 10 years in the federal public service 8 18 31 29 12 0 1 42 27 190
2017 11 to 20 years in the federal public service 4 22 40 20 10 0 4 31 27 144
2017 More than 20 years in the federal public service 12 13 37 27 11 0 0 37 25 59
2014 Less than 3 years in the federal public service 2 15 22 43 15 2 0 60 18 30
2014 3 to 10 years in the federal public service 4 17 32 30 12 1 4 44 22 244
2014 11 to 20 years in the federal public service 4 15 44 29 6 0 1 36 20 131
2014 More than 20 years in the federal public service 5 21 30 25 18 0 1 43 27 76

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 0 5 14 40 35 3 2 80 6 97
2020 3 to 10 years in the federal public service 2 9 19 47 22 0 0 69 11 160
2020 11 to 20 years in the federal public service 3 11 19 40 26 1 1 67 14 169
2020 More than 20 years in the federal public service 2 11 35 37 15 0 0 52 13 50
2019 Less than 3 years in the federal public service 2 11 24 32 26 2 3 61 14 83
2019 3 to 10 years in the federal public service 10 17 34 22 15 0 1 37 28 141
2019 11 to 20 years in the federal public service 7 25 29 25 13 0 1 38 33 159
2019 More than 20 years in the federal public service 9 17 26 28 16 0 3 45 28 44
2018 Less than 3 years in the federal public service 2 5 13 43 33 1 3 79 7 79
2018 3 to 10 years in the federal public service 4 17 28 34 14 1 1 49 22 155
2018 11 to 20 years in the federal public service 1 16 27 37 16 1 2 54 18 167
2018 More than 20 years in the federal public service 7 13 22 23 33 2 0 57 21 51
2017 Less than 3 years in the federal public service 2 6 15 29 36 1 9 73 10 92
2017 3 to 10 years in the federal public service 4 8 23 35 27 1 1 64 12 190
2017 11 to 20 years in the federal public service 5 10 23 32 24 1 5 59 16 144
2017 More than 20 years in the federal public service 3 9 26 35 26 0 2 62 12 59
2014 Less than 3 years in the federal public service 0 2 15 28 52 0 2 82 2 30
2014 3 to 10 years in the federal public service 4 8 21 42 21 0 4 66 12 244
2014 11 to 20 years in the federal public service 3 6 31 37 18 1 2 57 10 129
2014 More than 20 years in the federal public service 1 16 21 28 28 0 5 59 18 75

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 7 14 30 25 15 7 2 44 23 98
2020 3 to 10 years in the federal public service 9 14 31 37 9 0 1 46 23 160
2020 11 to 20 years in the federal public service 11 19 40 21 9 0 1 30 30 168
2020 More than 20 years in the federal public service 6 29 45 13 7 0 0 20 35 50
2019 Less than 3 years in the federal public service 5 11 29 26 19 8 2 50 17 83
2019 3 to 10 years in the federal public service 8 13 41 23 11 1 2 36 22 142
2019 11 to 20 years in the federal public service 11 19 33 28 7 0 1 36 31 160
2019 More than 20 years in the federal public service 7 23 41 21 9 0 0 29 30 44
2018 Less than 3 years in the federal public service 3 18 17 35 25 1 0 61 22 80
2018 3 to 10 years in the federal public service 10 14 43 23 9 1 1 32 24 156
2018 11 to 20 years in the federal public service 10 21 33 21 13 1 2 35 31 165
2018 More than 20 years in the federal public service 5 18 42 23 9 0 2 33 24 51
2017 Less than 3 years in the federal public service 8 19 26 23 17 2 5 43 29 92
2017 3 to 10 years in the federal public service 6 20 30 31 12 0 1 43 27 189
2017 11 to 20 years in the federal public service 12 23 39 14 10 0 2 25 35 144
2017 More than 20 years in the federal public service 17 17 41 14 10 0 2 24 35 59
2014 Less than 3 years in the federal public service 2 9 30 39 17 0 2 58 11 30
2014 3 to 10 years in the federal public service 8 17 34 27 12 0 2 39 26 244
2014 11 to 20 years in the federal public service 13 21 36 22 6 0 1 29 35 131
2014 More than 20 years in the federal public service 8 19 38 12 21 0 1 34 28 76

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 2 12 26 39 20 0 1 60 14 98
2020 3 to 10 years in the federal public service 6 16 33 38 7 0 1 44 22 159
2020 11 to 20 years in the federal public service 8 17 41 27 7 0 0 34 25 168
2020 More than 20 years in the federal public service 9 24 37 25 6 0 0 31 33 49
2019 Less than 3 years in the federal public service 1 6 30 40 20 3 0 62 8 83
2019 3 to 10 years in the federal public service 5 12 37 35 10 1 0 46 18 142
2019 11 to 20 years in the federal public service 6 20 39 28 8 0 0 36 25 160
2019 More than 20 years in the federal public service 2 14 55 22 6 0 0 28 16 44
2018 Less than 3 years in the federal public service 0 10 27 42 20 1 0 62 10 80
2018 3 to 10 years in the federal public service 8 11 40 34 5 1 0 39 20 156
2018 11 to 20 years in the federal public service 7 16 46 23 7 0 1 30 23 166
2018 More than 20 years in the federal public service 10 31 31 18 11 0 0 29 40 51
2017 Less than 3 years in the federal public service 4 7 29 33 21 2 4 57 12 92
2017 3 to 10 years in the federal public service 5 11 40 32 11 0 1 43 17 188
2017 11 to 20 years in the federal public service 14 14 42 20 9 0 2 29 29 144
2017 More than 20 years in the federal public service 3 16 46 24 10 0 0 34 20 59
2014 Less than 3 years in the federal public service 9 4 17 41 28 0 0 69 13 30
2014 3 to 10 years in the federal public service 4 14 33 33 15 0 1 49 18 245
2014 11 to 20 years in the federal public service 9 13 44 21 11 0 1 33 22 131
2014 More than 20 years in the federal public service 7 14 38 20 19 0 1 40 22 76

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 4 11 27 29 23 2 4 56 16 98
2020 3 to 10 years in the federal public service 13 20 31 31 6 0 0 36 33 160
2020 11 to 20 years in the federal public service 12 23 36 22 5 0 2 28 35 169
2020 More than 20 years in the federal public service 6 37 30 18 9 0 0 27 43 50
2019 Less than 3 years in the federal public service 5 8 27 31 19 6 4 56 14 83
2019 3 to 10 years in the federal public service 19 20 35 16 9 1 1 26 39 142
2019 11 to 20 years in the federal public service 16 28 33 13 9 0 1 22 44 160
2019 More than 20 years in the federal public service 15 25 33 15 9 0 3 24 42 44
2018 Less than 3 years in the federal public service 6 8 32 33 20 1 0 53 14 80
2018 3 to 10 years in the federal public service 20 30 33 12 3 1 1 15 51 155
2018 11 to 20 years in the federal public service 16 31 34 13 4 0 2 18 48 167
2018 More than 20 years in the federal public service 14 35 30 15 6 0 0 22 49 51
2017 Less than 3 years in the federal public service 7 13 25 21 20 4 10 48 23 92
2017 3 to 10 years in the federal public service 17 22 33 19 7 0 1 27 40 190
2017 11 to 20 years in the federal public service 23 24 33 13 5 0 2 18 48 143
2017 More than 20 years in the federal public service 10 32 31 13 10 0 3 24 44 60
2014 Less than 3 years in the federal public service 0 13 11 31 39 6 0 74 14 30
2014 3 to 10 years in the federal public service 11 18 36 23 9 0 3 33 30 245
2014 11 to 20 years in the federal public service 10 20 40 17 11 0 1 29 31 131
2014 More than 20 years in the federal public service 11 19 35 19 16 0 0 35 30 76

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 1 3 21 34 25 9 7 70 5 97
2020 3 to 10 years in the federal public service 9 11 32 33 13 1 1 46 21 160
2020 11 to 20 years in the federal public service 3 14 30 31 20 0 2 52 18 167
2020 More than 20 years in the federal public service 2 18 30 41 9 0 0 50 20 50
2019 Less than 3 years in the federal public service 6 21 27 24 11 11 0 40 30 83
2019 3 to 10 years in the federal public service 19 21 31 18 10 1 1 28 41 140
2019 11 to 20 years in the federal public service 14 27 31 16 12 0 1 27 41 158
2019 More than 20 years in the federal public service 9 21 35 24 11 0 0 36 30 44
2018 Less than 3 years in the federal public service 5 17 24 32 15 6 1 51 23 80
2018 3 to 10 years in the federal public service 19 23 31 20 6 1 1 26 42 156
2018 11 to 20 years in the federal public service 7 24 35 21 10 0 3 32 32 167
2018 More than 20 years in the federal public service 10 29 32 16 12 0 0 28 40 51
2017 Less than 3 years in the federal public service 6 14 19 19 23 14 6 51 25 92
2017 3 to 10 years in the federal public service 8 19 29 24 17 2 2 42 28 190
2017 11 to 20 years in the federal public service 9 17 36 21 12 1 3 35 27 143
2017 More than 20 years in the federal public service 8 16 36 25 12 0 4 38 25 60
2014 Less than 3 years in the federal public service 0 0 9 15 59 15 2 90 0 30
2014 3 to 10 years in the federal public service 4 6 27 37 23 2 2 61 11 244
2014 11 to 20 years in the federal public service 3 8 30 40 15 0 4 57 11 130
2014 More than 20 years in the federal public service 1 7 22 43 23 0 4 68 9 76

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 4 10 38 24 14 8 2 42 16 98
2020 3 to 10 years in the federal public service 7 16 44 23 8 1 0 31 24 160
2020 11 to 20 years in the federal public service 8 20 40 24 6 0 1 31 29 168
2020 More than 20 years in the federal public service 2 30 47 13 8 0 0 21 32 50
2019 Less than 3 years in the federal public service 5 12 39 26 13 3 2 41 18 82
2019 3 to 10 years in the federal public service 9 16 45 19 8 1 0 28 26 141
2019 11 to 20 years in the federal public service 10 21 42 19 8 0 1 27 31 158
2019 More than 20 years in the federal public service 11 24 41 17 6 0 0 23 36 44
2018 Less than 3 years in the federal public service 6 14 32 26 19 2 0 46 21 80
2018 3 to 10 years in the federal public service 10 17 44 24 5 1 0 29 26 156
2018 11 to 20 years in the federal public service 13 22 38 21 6 0 1 27 35 167
2018 More than 20 years in the federal public service 7 27 46 9 12 0 0 21 34 51
2017 Less than 3 years in the federal public service 8 13 33 24 12 3 7 40 23 92
2017 3 to 10 years in the federal public service 7 14 41 26 10 2 0 36 22 190
2017 11 to 20 years in the federal public service 12 21 41 18 5 2 2 24 33 142
2017 More than 20 years in the federal public service 13 13 50 12 11 0 0 23 27 60
2014 Less than 3 years in the federal public service 6 13 24 15 28 13 0 49 23 30
2014 3 to 10 years in the federal public service 9 14 35 22 17 0 2 41 24 245
2014 11 to 20 years in the federal public service 13 21 31 23 9 1 2 33 35 131
2014 More than 20 years in the federal public service 8 17 36 22 14 0 3 37 26 76

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 9 18 40 17 14 1 2 32 27 98
2020 3 to 10 years in the federal public service 9 23 38 21 9 0 0 30 33 160
2020 11 to 20 years in the federal public service 4 23 42 25 6 0 1 31 27 169
2020 More than 20 years in the federal public service 2 20 44 25 8 0 0 34 22 50
2019 Less than 3 years in the federal public service 9 23 36 20 11 0 2 31 32 82
2019 3 to 10 years in the federal public service 17 21 38 17 6 0 0 23 39 142
2019 11 to 20 years in the federal public service 4 18 39 23 15 0 1 38 22 160
2019 More than 20 years in the federal public service 5 14 34 37 10 0 0 47 19 43

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 34 43 7 11 1 4 0 80 12 95
2020 3 to 10 years in the federal public service 17 49 14 13 7 1 0 67 20 160
2020 11 to 20 years in the federal public service 19 46 12 19 4 1 0 66 22 166
2020 More than 20 years in the federal public service 12 51 11 17 8 0 0 63 25 50
2019 Less than 3 years in the federal public service 21 36 17 16 7 3 0 59 23 83
2019 3 to 10 years in the federal public service 13 34 15 22 15 1 0 47 38 141
2019 11 to 20 years in the federal public service 10 33 23 23 11 0 0 43 34 160
2019 More than 20 years in the federal public service 18 36 15 17 14 0 0 55 30 44

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 56 28 8 2 5 1 0 84 7 98
2020 3 to 10 years in the federal public service 55 32 6 6 1 0 0 87 7 159
2020 11 to 20 years in the federal public service 61 28 8 2 1 0 0 89 3 167
2020 More than 20 years in the federal public service 60 35 0 2 0 0 2 98 2 50
2019 Less than 3 years in the federal public service 53 35 4 6 1 1 0 89 7 83
2019 3 to 10 years in the federal public service 49 33 6 5 4 2 0 84 9 142
2019 11 to 20 years in the federal public service 52 31 6 9 3 0 0 82 12 161
2019 More than 20 years in the federal public service 58 21 7 9 5 0 0 79 14 44
2018 Less than 3 years in the federal public service 56 29 7 2 4 2 0 87 6 80
2018 3 to 10 years in the federal public service 47 36 10 4 3 1 0 83 7 156
2018 11 to 20 years in the federal public service 46 35 11 6 2 0 0 81 8 169
2018 More than 20 years in the federal public service 50 32 11 2 5 0 0 82 7 50
2017 Less than 3 years in the federal public service 45 42 5 5 2 0 0 87 7 92
2017 3 to 10 years in the federal public service 53 32 5 5 4 0 0 86 10 190
2017 11 to 20 years in the federal public service 48 34 9 8 1 0 0 82 9 144
2017 More than 20 years in the federal public service 57 31 8 3 2 0 0 87 5 60
2014 Less than 3 years in the federal public service 35 52 11 2 0 0 0 87 2 30
2014 3 to 10 years in the federal public service 46 35 6 10 3 0 0 82 13 245
2014 11 to 20 years in the federal public service 45 28 7 14 7 0 0 73 20 131
2014 More than 20 years in the federal public service 56 28 5 9 2 0 0 84 11 76

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 69 23 5 2 1 0 0 92 3 98
2020 3 to 10 years in the federal public service 62 33 3 2 1 0 0 95 2 159
2020 11 to 20 years in the federal public service 66 29 4 0 1 0 0 95 1 169
2020 More than 20 years in the federal public service 70 25 3 0 0 0 2 97 0 50
2019 Less than 3 years in the federal public service 64 30 5 1 0 0 0 94 1 82
2019 3 to 10 years in the federal public service 57 35 1 5 1 1 0 92 6 141
2019 11 to 20 years in the federal public service 62 26 6 6 1 0 0 88 6 161
2019 More than 20 years in the federal public service 63 26 2 5 5 0 0 89 9 44
2018 Less than 3 years in the federal public service 65 28 4 1 2 0 0 92 3 81
2018 3 to 10 years in the federal public service 62 30 4 4 0 1 0 92 4 155
2018 11 to 20 years in the federal public service 57 34 4 4 1 0 0 91 5 169
2018 More than 20 years in the federal public service 56 35 5 3 0 0 0 91 3 50
2017 Less than 3 years in the federal public service 56 41 1 2 0 0 0 97 2 91
2017 3 to 10 years in the federal public service 55 37 5 2 0 0 0 93 2 190
2017 11 to 20 years in the federal public service 52 37 2 7 1 0 0 90 8 144
2017 More than 20 years in the federal public service 58 34 1 6 0 0 0 92 6 60
2014 Less than 3 years in the federal public service 69 22 2 0 0 6 0 98 0 30
2014 3 to 10 years in the federal public service 55 36 4 4 0 0 0 91 5 245
2014 11 to 20 years in the federal public service 45 42 5 4 3 0 0 87 7 130
2014 More than 20 years in the federal public service 55 33 8 4 0 0 0 88 4 76

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 46 41 5 3 3 0 1 88 7 98
2020 3 to 10 years in the federal public service 50 35 10 4 1 0 0 85 5 159
2020 11 to 20 years in the federal public service 56 36 7 2 0 0 0 92 2 168
2020 More than 20 years in the federal public service 63 28 5 4 0 0 0 91 4 50
2019 Less than 3 years in the federal public service 47 39 10 4 0 0 0 87 4 83
2019 3 to 10 years in the federal public service 49 39 7 2 3 1 0 89 5 142
2019 11 to 20 years in the federal public service 50 36 8 4 2 0 0 86 6 160
2019 More than 20 years in the federal public service 45 42 3 4 7 0 0 87 11 44
2018 Less than 3 years in the federal public service 52 40 2 2 2 0 1 93 5 81
2018 3 to 10 years in the federal public service 43 43 7 4 1 2 0 87 6 155
2018 11 to 20 years in the federal public service 45 41 11 4 0 0 0 86 4 169
2018 More than 20 years in the federal public service 45 42 8 5 0 0 0 86 5 49

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 50 32 9 9 0 1 0 82 9 98
2020 3 to 10 years in the federal public service 33 47 11 5 2 1 1 81 8 159
2020 11 to 20 years in the federal public service 42 42 10 5 0 1 0 84 6 166
2020 More than 20 years in the federal public service 39 46 9 4 0 2 0 86 5 50
2019 Less than 3 years in the federal public service 45 40 6 8 0 1 0 86 8 83
2019 3 to 10 years in the federal public service 35 42 11 5 6 1 0 77 11 141
2019 11 to 20 years in the federal public service 36 42 13 7 1 1 0 79 8 159
2019 More than 20 years in the federal public service 47 37 11 0 5 0 0 84 5 44
2018 Less than 3 years in the federal public service 50 41 4 1 4 0 0 91 5 78
2018 3 to 10 years in the federal public service 40 44 7 4 3 1 0 86 7 156
2018 11 to 20 years in the federal public service 48 40 7 5 0 0 0 88 5 167
2018 More than 20 years in the federal public service 52 39 5 4 0 0 0 91 4 51
2017 Less than 3 years in the federal public service 49 41 4 2 1 1 1 92 3 91
2017 3 to 10 years in the federal public service 45 39 8 6 2 1 0 85 8 189
2017 11 to 20 years in the federal public service 34 47 13 4 1 1 0 82 5 144
2017 More than 20 years in the federal public service 40 39 10 5 2 3 0 83 7 60
2014 Less than 3 years in the federal public service 63 26 9 2 0 0 0 89 2 30
2014 3 to 10 years in the federal public service 50 35 9 4 1 0 0 86 5 244
2014 11 to 20 years in the federal public service 39 45 8 5 1 1 0 86 6 131
2014 More than 20 years in the federal public service 56 36 7 0 0 1 0 93 0 76

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 44 37 9 8 3 1 0 81 10 98
2020 3 to 10 years in the federal public service 33 40 14 7 1 4 1 77 8 160
2020 11 to 20 years in the federal public service 51 32 7 5 0 4 0 87 6 169
2020 More than 20 years in the federal public service 53 32 14 0 0 0 0 86 0 49
2019 Less than 3 years in the federal public service 47 34 12 3 0 4 0 85 3 83
2019 3 to 10 years in the federal public service 48 33 10 5 3 1 1 82 8 141
2019 11 to 20 years in the federal public service 51 38 6 3 1 1 0 89 4 160
2019 More than 20 years in the federal public service 63 20 11 6 0 0 0 83 6 43
2018 Less than 3 years in the federal public service 46 37 10 0 1 5 0 88 1 80
2018 3 to 10 years in the federal public service 45 36 12 4 1 1 1 83 4 156
2018 11 to 20 years in the federal public service 45 40 11 2 1 2 0 86 3 167
2018 More than 20 years in the federal public service 58 33 7 3 0 0 0 91 3 50
2017 Less than 3 years in the federal public service 48 40 6 3 0 3 0 91 3 92
2017 3 to 10 years in the federal public service 47 35 13 3 2 1 0 83 4 189
2017 11 to 20 years in the federal public service 41 45 9 1 1 4 0 89 2 143
2017 More than 20 years in the federal public service 52 36 9 0 3 0 0 88 3 60
2014 Less than 3 years in the federal public service 61 26 5 0 0 9 0 95 0 30
2014 3 to 10 years in the federal public service 55 34 7 2 1 2 0 90 3 245
2014 11 to 20 years in the federal public service 51 35 7 2 1 3 0 90 3 131
2014 More than 20 years in the federal public service 59 34 5 0 0 1 0 95 0 76

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 70 20 5 5 0 0 0 89 5 98
2020 3 to 10 years in the federal public service 57 36 4 2 0 1 0 94 2 160
2020 11 to 20 years in the federal public service 69 27 2 1 1 0 0 96 2 169
2020 More than 20 years in the federal public service 73 21 2 2 2 0 0 95 3 50
2019 Less than 3 years in the federal public service 71 24 5 0 0 0 0 95 0 82
2019 3 to 10 years in the federal public service 55 32 7 4 2 0 0 86 6 141
2019 11 to 20 years in the federal public service 56 34 5 6 0 0 0 90 6 161
2019 More than 20 years in the federal public service 69 24 4 0 3 0 0 93 3 43
2018 Less than 3 years in the federal public service 66 29 2 0 2 0 0 95 2 80
2018 3 to 10 years in the federal public service 54 39 4 1 1 0 0 93 3 156
2018 11 to 20 years in the federal public service 57 31 7 3 1 0 0 89 4 166
2018 More than 20 years in the federal public service 53 38 9 0 0 0 0 91 0 51
2017 Less than 3 years in the federal public service 65 27 4 2 1 0 0 93 3 92
2017 3 to 10 years in the federal public service 58 34 5 3 1 0 0 91 4 189
2017 11 to 20 years in the federal public service 49 37 8 4 2 0 0 86 5 142
2017 More than 20 years in the federal public service 58 32 8 0 2 0 0 90 2 60
2014 Less than 3 years in the federal public service 81 19 0 0 0 0 0 100 0 30
2014 3 to 10 years in the federal public service 56 37 3 4 0 0 0 93 4 245
2014 11 to 20 years in the federal public service 53 35 6 3 3 0 0 89 5 131
2014 More than 20 years in the federal public service 62 35 1 1 0 0 0 98 1 76

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 41 20 14 5 4 14 2 73 11 98
2020 3 to 10 years in the federal public service 39 33 9 2 4 8 5 83 7 160
2020 11 to 20 years in the federal public service 61 23 6 3 1 5 2 90 4 169
2020 More than 20 years in the federal public service 69 13 6 5 2 2 3 86 7 50

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 36 30 16 8 4 7 0 71 12 98
2020 3 to 10 years in the federal public service 20 30 22 12 3 12 1 57 18 160
2020 11 to 20 years in the federal public service 33 27 20 9 2 8 0 66 12 169
2020 More than 20 years in the federal public service 41 28 22 8 0 0 0 70 8 49

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 47 23 8 12 3 6 2 75 16 98
2020 3 to 10 years in the federal public service 36 33 12 7 1 7 4 77 10 159
2020 11 to 20 years in the federal public service 59 27 10 2 0 1 1 88 2 169
2020 More than 20 years in the federal public service 71 15 6 6 0 0 2 87 6 50

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 23 25 18 5 3 16 10 65 12 98
2020 3 to 10 years in the federal public service 25 39 19 7 3 4 3 69 11 160
2020 11 to 20 years in the federal public service 31 39 14 7 2 3 3 75 11 169
2020 More than 20 years in the federal public service 26 44 17 5 2 2 5 75 7 50
2019 Less than 3 years in the federal public service 31 19 12 10 1 14 14 69 15 83
2019 3 to 10 years in the federal public service 31 34 11 11 4 6 4 72 16 141
2019 11 to 20 years in the federal public service 32 35 13 9 6 4 1 71 15 159
2019 More than 20 years in the federal public service 46 26 10 9 7 2 0 74 16 44
2018 Less than 3 years in the federal public service 33 26 16 7 1 11 5 71 10 81
2018 3 to 10 years in the federal public service 21 41 13 10 5 5 5 68 17 156
2018 11 to 20 years in the federal public service 20 40 13 16 3 5 2 64 21 169
2018 More than 20 years in the federal public service 25 33 24 9 4 5 2 61 14 50
2017 Less than 3 years in the federal public service 19 35 11 8 3 12 12 71 14 92
2017 3 to 10 years in the federal public service 33 36 10 9 6 2 3 73 16 190
2017 11 to 20 years in the federal public service 28 38 13 13 3 3 2 70 17 144
2017 More than 20 years in the federal public service 32 36 12 14 5 0 2 69 19 59
2014 Less than 3 years in the federal public service 24 50 13 2 0 11 0 83 2 30
2014 3 to 10 years in the federal public service 31 32 12 12 7 4 2 67 20 245
2014 11 to 20 years in the federal public service 25 36 16 10 8 1 3 64 19 131
2014 More than 20 years in the federal public service 33 33 19 10 4 0 1 67 14 76

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 50 25 9 8 1 5 1 81 9 97
2020 3 to 10 years in the federal public service 40 31 15 10 2 1 1 72 12 159
2020 11 to 20 years in the federal public service 51 35 8 3 0 1 2 89 3 168
2020 More than 20 years in the federal public service 54 37 2 4 2 0 0 92 7 50
2019 Less than 3 years in the federal public service 45 40 5 7 0 2 1 88 7 83
2019 3 to 10 years in the federal public service 43 39 4 10 3 1 1 83 13 141
2019 11 to 20 years in the federal public service 44 37 9 6 4 1 0 81 10 161
2019 More than 20 years in the federal public service 54 29 12 5 0 0 0 83 5 44
2018 Less than 3 years in the federal public service 57 29 5 5 2 2 0 88 7 79
2018 3 to 10 years in the federal public service 49 38 6 3 2 1 1 88 5 153
2018 11 to 20 years in the federal public service 50 36 7 6 0 0 0 86 6 167
2018 More than 20 years in the federal public service 64 26 7 0 2 0 0 90 2 51
2017 Less than 3 years in the federal public service 47 33 10 4 0 4 1 85 4 92
2017 3 to 10 years in the federal public service 53 35 6 4 1 1 0 89 5 190
2017 11 to 20 years in the federal public service 48 38 6 5 1 2 0 88 7 143
2017 More than 20 years in the federal public service 59 26 10 3 0 2 0 86 3 59
2014 Less than 3 years in the federal public service 56 28 2 9 0 2 2 89 9 30
2014 3 to 10 years in the federal public service 51 32 7 5 3 1 1 84 9 245
2014 11 to 20 years in the federal public service 58 31 8 3 1 0 0 88 4 131
2014 More than 20 years in the federal public service 60 32 2 4 1 0 1 93 5 76

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 54 30 11 4 0 0 0 84 4 97
2020 3 to 10 years in the federal public service 42 46 7 5 0 0 0 88 5 158
2020 11 to 20 years in the federal public service 52 34 10 4 0 1 0 86 4 167
2020 More than 20 years in the federal public service 55 31 9 4 2 0 0 86 6 50
2019 Less than 3 years in the federal public service 54 37 8 0 0 1 0 92 0 83
2019 3 to 10 years in the federal public service 45 36 10 7 2 0 0 81 9 141
2019 11 to 20 years in the federal public service 42 36 12 7 2 1 0 79 9 159
2019 More than 20 years in the federal public service 53 30 12 0 5 0 0 83 5 43
2018 Less than 3 years in the federal public service 55 27 8 5 4 1 0 83 8 79
2018 3 to 10 years in the federal public service 50 39 6 4 1 0 0 89 4 154
2018 11 to 20 years in the federal public service 49 34 11 5 1 0 0 83 6 166
2018 More than 20 years in the federal public service 58 24 14 2 3 0 0 82 4 49

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 34 19 14 6 4 17 4 68 14 98
2020 3 to 10 years in the federal public service 25 31 13 10 5 11 4 66 18 160
2020 11 to 20 years in the federal public service 32 24 22 7 4 7 3 63 13 168
2020 More than 20 years in the federal public service 31 16 19 21 0 8 5 53 25 50
2019 Less than 3 years in the federal public service 26 30 17 3 4 19 1 71 8 83
2019 3 to 10 years in the federal public service 22 28 12 12 10 10 6 59 27 141
2019 11 to 20 years in the federal public service 21 26 15 19 8 8 3 53 30 161
2019 More than 20 years in the federal public service 24 41 16 12 5 2 0 66 18 44
2018 Less than 3 years in the federal public service 40 25 11 7 2 15 0 76 11 79
2018 3 to 10 years in the federal public service 28 29 14 13 5 9 2 64 21 154
2018 11 to 20 years in the federal public service 24 20 20 13 9 9 4 51 25 166
2018 More than 20 years in the federal public service 37 23 14 15 8 0 2 62 24 51
2017 Less than 3 years in the federal public service 20 26 11 6 3 27 6 69 14 92
2017 3 to 10 years in the federal public service 24 25 18 10 8 11 4 57 22 190
2017 11 to 20 years in the federal public service 14 27 16 17 12 12 2 48 34 143
2017 More than 20 years in the federal public service 27 24 20 11 12 5 2 54 25 60
2014 Less than 3 years in the federal public service 35 24 15 9 9 7 2 64 19 30
2014 3 to 10 years in the federal public service 21 27 17 10 12 7 6 56 25 245
2014 11 to 20 years in the federal public service 21 25 16 11 13 11 2 53 28 131
2014 More than 20 years in the federal public service 24 33 12 10 10 9 2 64 22 76

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 46 46 2 6 0 0 0 92 6 98
2020 3 to 10 years in the federal public service 40 47 4 8 1 0 0 87 9 160
2020 11 to 20 years in the federal public service 37 51 2 8 3 0 0 87 10 169
2020 More than 20 years in the federal public service 41 46 3 6 5 0 0 86 10 50

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 37 52 6 4 0 1 0 90 4 98
2020 3 to 10 years in the federal public service 33 46 12 9 0 0 0 79 9 159
2020 11 to 20 years in the federal public service 29 55 8 7 1 0 0 84 8 168
2020 More than 20 years in the federal public service 46 40 4 8 2 0 0 86 10 50
2019 Less than 3 years in the federal public service 49 35 8 5 3 0 0 84 8 83
2019 3 to 10 years in the federal public service 46 44 4 4 2 0 0 90 6 142
2019 11 to 20 years in the federal public service 67 28 1 3 2 0 0 95 4 161
2019 More than 20 years in the federal public service 65 18 10 5 2 0 0 83 7 44
2017 Less than 3 years in the federal public service 54 37 5 4 0 0 0 90 4 92
2017 3 to 10 years in the federal public service 54 32 5 7 1 0 1 87 7 190
2017 11 to 20 years in the federal public service 61 27 5 6 1 0 0 88 7 144
2017 More than 20 years in the federal public service 59 26 4 5 6 0 0 85 11 60
2014 Less than 3 years in the federal public service 78 17 0 4 0 0 0 96 4 30
2014 3 to 10 years in the federal public service 57 32 5 5 1 0 0 89 7 245
2014 11 to 20 years in the federal public service 56 32 3 5 3 0 0 88 8 131
2014 More than 20 years in the federal public service 70 25 2 3 0 0 0 95 3 76

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 56 35 6 2 0 0 1 92 2 98
2020 3 to 10 years in the federal public service 45 39 6 9 0 0 0 85 9 159
2020 11 to 20 years in the federal public service 53 32 8 6 0 0 1 86 6 167
2020 More than 20 years in the federal public service 49 34 5 10 2 0 0 83 12 50
2019 Less than 3 years in the federal public service 50 39 4 4 3 0 0 89 7 83
2019 3 to 10 years in the federal public service 55 31 8 5 2 0 0 86 7 140
2019 11 to 20 years in the federal public service 59 34 4 2 1 0 0 93 3 160
2019 More than 20 years in the federal public service 80 13 0 2 5 0 0 93 7 44
2017 Less than 3 years in the federal public service 62 33 3 2 0 0 0 95 2 92
2017 3 to 10 years in the federal public service 62 29 5 4 0 0 0 91 4 190
2017 11 to 20 years in the federal public service 59 32 6 2 1 0 0 91 3 144
2017 More than 20 years in the federal public service 62 23 8 5 2 0 0 85 7 60
2014 Less than 3 years in the federal public service 43 44 6 6 0 0 0 87 6 30
2014 3 to 10 years in the federal public service 58 34 4 4 0 0 0 92 4 245
2014 11 to 20 years in the federal public service 52 36 7 4 1 1 0 88 5 131
2014 More than 20 years in the federal public service 68 28 3 0 1 0 0 96 1 76

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 81 15 2 2 0 0 0 96 2 98
2020 3 to 10 years in the federal public service 83 11 1 3 1 0 0 95 4 160
2020 11 to 20 years in the federal public service 79 16 3 1 0 0 0 96 2 169
2020 More than 20 years in the federal public service 79 14 2 4 0 0 0 94 4 50
2017 Less than 3 years in the federal public service 74 23 2 1 0 0 0 97 1 92
2017 3 to 10 years in the federal public service 82 15 1 2 0 1 0 97 2 189
2017 11 to 20 years in the federal public service 78 19 2 1 0 0 0 97 1 144
2017 More than 20 years in the federal public service 80 15 0 2 3 0 0 95 5 60
2014 Less than 3 years in the federal public service 89 11 0 0 0 0 0 100 0 30
2014 3 to 10 years in the federal public service 84 15 1 0 0 0 0 99 0 245
2014 11 to 20 years in the federal public service 74 23 2 0 1 0 0 97 1 131
2014 More than 20 years in the federal public service 84 12 1 1 0 0 1 98 1 76

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 72 19 4 2 0 1 1 93 2 98
2020 3 to 10 years in the federal public service 61 25 7 5 0 0 3 88 5 160
2020 11 to 20 years in the federal public service 63 23 10 2 0 1 1 88 2 169
2020 More than 20 years in the federal public service 50 36 11 2 2 0 0 86 3 50
2019 Less than 3 years in the federal public service 59 25 11 1 1 0 3 86 2 82
2019 3 to 10 years in the federal public service 59 27 6 1 3 3 1 90 5 142
2019 11 to 20 years in the federal public service 56 33 9 1 1 0 1 90 1 161
2019 More than 20 years in the federal public service 49 29 15 2 3 3 0 80 5 44

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 7 93 98
2020 3 to 10 years in the federal public service 5 95 160
2020 11 to 20 years in the federal public service 5 95 169
2020 More than 20 years in the federal public service 10 90 50
2019 3 to 10 years in the federal public service 11 89 142
2019 11 to 20 years in the federal public service 7 93 161
2018 Less than 3 years in the federal public service 8 92 80
2018 3 to 10 years in the federal public service 8 92 156
2018 11 to 20 years in the federal public service 11 89 167
2018 More than 20 years in the federal public service 15 85 51

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 69 31 15
2019 11 to 20 years in the federal public service 49 51 12
2018 3 to 10 years in the federal public service 46 54 13
2018 11 to 20 years in the federal public service 41 59 19

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 39 61 15
2019 11 to 20 years in the federal public service 42 58 12
2018 3 to 10 years in the federal public service 50 50 13
2018 11 to 20 years in the federal public service 54 46 19

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 12
2018 3 to 10 years in the federal public service 0 100 13

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 15
2019 11 to 20 years in the federal public service 0 100 12
2018 3 to 10 years in the federal public service 0 100 13
2018 11 to 20 years in the federal public service 0 100 19

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 12

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 15
2019 11 to 20 years in the federal public service 0 100 12
2018 3 to 10 years in the federal public service 0 100 13
2018 11 to 20 years in the federal public service 0 100 19

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 15

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 32 68 15
2018 3 to 10 years in the federal public service 35 65 13
2018 11 to 20 years in the federal public service 23 77 19

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 42 58 13
2018 11 to 20 years in the federal public service 32 68 19

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 38 62 13

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 48 52 12
2018 11 to 20 years in the federal public service 25 75 19

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 35 65 13

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 48 52 15
2019 11 to 20 years in the federal public service 40 60 12
2018 3 to 10 years in the federal public service 40 60 13
2018 11 to 20 years in the federal public service 54 46 19

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 30 70 19

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 15
2019 11 to 20 years in the federal public service 0 100 12
2018 3 to 10 years in the federal public service 0 100 13
2018 11 to 20 years in the federal public service 0 100 19

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 12

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 15
2019 11 to 20 years in the federal public service 0 100 12

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 33 67 15

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 0 100 13
2018 11 to 20 years in the federal public service 0 100 19

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 15

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 53 47 15
2018 3 to 10 years in the federal public service 62 38 13
2018 11 to 20 years in the federal public service 56 44 19

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 27 73 19

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 0 100 13

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 15
2019 11 to 20 years in the federal public service 0 100 12
2018 3 to 10 years in the federal public service 0 100 13
2018 11 to 20 years in the federal public service 0 100 19

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 36 64 15

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 15
2019 11 to 20 years in the federal public service 0 100 12

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 53 47 13

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 15
2019 11 to 20 years in the federal public service 0 100 12

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 15
2018 11 to 20 years in the federal public service 0 100 18

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 15
2019 11 to 20 years in the federal public service 0 100 12

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 12

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 15
2019 11 to 20 years in the federal public service 0 100 12
2018 3 to 10 years in the federal public service 0 100 13
2018 11 to 20 years in the federal public service 0 100 18

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 15

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 39 61 15

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 15
2019 11 to 20 years in the federal public service 0 100 12

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 40 60 15
2019 11 to 20 years in the federal public service 44 56 12
2018 11 to 20 years in the federal public service 33 67 18

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 15
2019 11 to 20 years in the federal public service 0 100 12
2018 3 to 10 years in the federal public service 0 100 13
2018 11 to 20 years in the federal public service 0 100 18

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 42 58 15
2019 11 to 20 years in the federal public service 49 51 12
2018 3 to 10 years in the federal public service 51 49 13
2018 11 to 20 years in the federal public service 63 37 18

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 15
2019 11 to 20 years in the federal public service 0 100 12
2018 3 to 10 years in the federal public service 0 100 13
2018 11 to 20 years in the federal public service 0 100 18

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 18 7 7 3 2 54 9 66 15 98
2020 3 to 10 years in the federal public service 16 16 17 5 2 34 10 57 13 159
2020 11 to 20 years in the federal public service 22 12 17 4 3 36 5 59 12 169
2020 More than 20 years in the federal public service 24 16 15 14 0 24 7 58 20 50
2019 Less than 3 years in the federal public service 17 8 14 0 1 40 20 64 3 83
2019 3 to 10 years in the federal public service 21 17 10 5 6 32 9 64 19 141
2019 11 to 20 years in the federal public service 18 15 19 9 1 35 2 53 17 161
2019 More than 20 years in the federal public service 25 19 13 11 7 21 4 58 24 44
2018 Less than 3 years in the federal public service 22 10 12 1 1 42 12 69 5 81
2018 3 to 10 years in the federal public service 16 15 15 6 4 34 10 56 18 155
2018 11 to 20 years in the federal public service 20 17 12 6 5 34 6 62 18 169
2018 More than 20 years in the federal public service 39 19 18 3 3 8 9 70 8 51
2017 Less than 3 years in the federal public service 14 15 9 1 1 46 13 72 6 92
2017 3 to 10 years in the federal public service 18 14 20 2 1 32 14 59 5 189
2017 11 to 20 years in the federal public service 17 19 14 4 2 36 8 64 11 144
2017 More than 20 years in the federal public service 26 17 19 5 4 26 3 61 12 59
2014 Less than 3 years in the federal public service 30 2 0 0 0 37 30 100 0 30
2014 3 to 10 years in the federal public service 14 11 15 6 4 41 9 50 20 245
2014 11 to 20 years in the federal public service 12 18 14 11 5 29 11 51 26 131
2014 More than 20 years in the federal public service 29 13 19 6 3 24 6 60 13 76

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 43 26 7 3 2 17 2 84 7 97
2020 3 to 10 years in the federal public service 32 36 17 4 2 9 0 75 6 159
2020 11 to 20 years in the federal public service 41 31 15 4 0 8 0 78 5 168
2020 More than 20 years in the federal public service 49 31 10 9 0 0 0 81 9 50
2019 Less than 3 years in the federal public service 49 30 6 1 0 12 1 92 1 83
2019 3 to 10 years in the federal public service 40 26 10 6 3 12 2 77 11 141
2019 11 to 20 years in the federal public service 37 35 14 5 1 8 0 78 6 161
2019 More than 20 years in the federal public service 36 41 9 9 3 2 0 79 12 44
2018 Less than 3 years in the federal public service 45 24 16 1 2 11 1 78 4 81
2018 3 to 10 years in the federal public service 35 35 18 5 2 5 0 74 7 155
2018 11 to 20 years in the federal public service 35 38 14 7 0 5 1 77 8 169
2018 More than 20 years in the federal public service 56 29 12 2 2 0 0 85 3 51
2017 Less than 3 years in the federal public service 39 32 8 5 0 16 0 85 7 92
2017 3 to 10 years in the federal public service 36 38 11 2 1 9 3 84 3 189
2017 11 to 20 years in the federal public service 34 41 10 3 1 10 1 85 4 144
2017 More than 20 years in the federal public service 50 18 21 2 4 6 0 72 6 60
2014 Less than 3 years in the federal public service 45 22 2 0 0 24 6 97 0 30
2014 3 to 10 years in the federal public service 35 29 16 5 3 11 1 73 9 245
2014 11 to 20 years in the federal public service 33 28 21 6 4 8 0 66 11 131
2014 More than 20 years in the federal public service 41 39 16 1 0 2 0 83 1 76

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 7 93 98
2020 3 to 10 years in the federal public service 4 96 160
2019 3 to 10 years in the federal public service 3 97 141
2019 11 to 20 years in the federal public service 3 97 161
2018 3 to 10 years in the federal public service 3 97 155
2018 11 to 20 years in the federal public service 3 97 168

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 21 6 9 1 3 55 5 66 10 97
2020 3 to 10 years in the federal public service 16 17 17 3 2 36 9 60 8 159
2020 11 to 20 years in the federal public service 22 10 21 2 1 39 6 58 4 169
2020 More than 20 years in the federal public service 32 15 18 5 0 30 0 68 7 48
2019 Less than 3 years in the federal public service 14 11 13 1 0 47 15 64 3 83
2019 3 to 10 years in the federal public service 21 11 9 1 2 43 12 71 8 142
2019 11 to 20 years in the federal public service 21 13 20 2 1 41 2 60 5 161
2019 More than 20 years in the federal public service 31 18 17 2 3 25 4 70 7 44
2018 Less than 3 years in the federal public service 21 9 11 0 3 42 14 69 6 81
2018 3 to 10 years in the federal public service 16 15 13 1 0 42 12 70 3 155
2018 11 to 20 years in the federal public service 23 11 18 0 1 39 7 63 2 167
2018 More than 20 years in the federal public service 36 17 22 0 0 14 11 71 0 51
2017 Less than 3 years in the federal public service 14 16 6 1 0 48 15 81 3 92
2017 3 to 10 years in the federal public service 17 11 17 1 1 37 16 60 3 190
2017 11 to 20 years in the federal public service 20 16 13 1 1 43 6 72 3 144
2017 More than 20 years in the federal public service 33 13 21 0 0 24 8 68 0 60
2014 Less than 3 years in the federal public service 29 6 2 0 0 43 19 94 0 30
2014 3 to 10 years in the federal public service 16 12 15 2 1 42 12 62 7 245
2014 11 to 20 years in the federal public service 18 17 14 3 1 38 8 65 9 131
2014 More than 20 years in the federal public service 19 27 15 3 0 31 6 72 4 76

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 44 27 11 2 1 14 1 84 4 98
2020 3 to 10 years in the federal public service 32 31 16 4 2 14 1 74 7 160
2020 11 to 20 years in the federal public service 44 29 17 2 0 8 1 80 2 168
2020 More than 20 years in the federal public service 54 21 15 4 0 5 0 79 5 50
2019 Less than 3 years in the federal public service 45 28 9 1 0 16 1 88 2 83
2019 3 to 10 years in the federal public service 40 27 11 2 2 16 3 82 5 142
2019 11 to 20 years in the federal public service 38 36 14 1 1 9 1 82 3 159
2019 More than 20 years in the federal public service 46 36 11 2 3 2 0 84 5 44
2018 Less than 3 years in the federal public service 42 26 12 1 1 15 4 82 3 81
2018 3 to 10 years in the federal public service 36 40 13 2 1 8 1 83 3 155
2018 11 to 20 years in the federal public service 37 36 17 1 0 7 1 80 1 169
2018 More than 20 years in the federal public service 58 29 13 0 0 0 0 87 0 51
2017 Less than 3 years in the federal public service 43 25 6 1 0 23 2 91 1 92
2017 3 to 10 years in the federal public service 35 37 9 2 1 12 4 86 4 189
2017 11 to 20 years in the federal public service 33 39 14 1 0 12 1 83 1 144
2017 More than 20 years in the federal public service 48 29 19 0 0 5 0 80 0 60
2014 Less than 3 years in the federal public service 50 24 2 0 0 17 6 97 0 30
2014 3 to 10 years in the federal public service 37 29 15 1 1 16 1 79 3 245
2014 11 to 20 years in the federal public service 35 34 12 3 1 13 3 81 6 131
2014 More than 20 years in the federal public service 41 41 8 1 0 7 1 90 1 76

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 12 88 95
2020 3 to 10 years in the federal public service 11 89 160
2020 11 to 20 years in the federal public service 3 97 168
2020 More than 20 years in the federal public service 13 87 50

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 18 82 95
2020 3 to 10 years in the federal public service 16 84 160
2020 11 to 20 years in the federal public service 9 91 168
2020 More than 20 years in the federal public service 19 81 50
2019 Less than 3 years in the federal public service 19 81 83
2019 3 to 10 years in the federal public service 13 87 141
2019 11 to 20 years in the federal public service 12 88 161
2019 More than 20 years in the federal public service 25 75 44
2017 Less than 3 years in the federal public service 9 91 92
2017 3 to 10 years in the federal public service 14 86 190
2017 11 to 20 years in the federal public service 14 86 144
2017 More than 20 years in the federal public service 16 84 60
2014 3 to 10 years in the federal public service 13 87 244
2014 11 to 20 years in the federal public service 11 89 131
2014 More than 20 years in the federal public service 12 88 76

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 32 68 17
2020 3 to 10 years in the federal public service 44 56 25
2020 11 to 20 years in the federal public service 56 44 15
2020 More than 20 years in the federal public service 56 44 10

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 94 6 17
2020 3 to 10 years in the federal public service 84 16 25
2020 11 to 20 years in the federal public service 92 8 15
2020 More than 20 years in the federal public service 91 9 10
2019 Less than 3 years in the federal public service 83 17 16
2019 3 to 10 years in the federal public service 89 11 18
2019 11 to 20 years in the federal public service 89 11 18
2019 More than 20 years in the federal public service 100 0 10
2017 3 to 10 years in the federal public service 85 15 26
2017 11 to 20 years in the federal public service 80 20 20
2017 More than 20 years in the federal public service 70 30 10
2014 3 to 10 years in the federal public service 80 20 29
2014 11 to 20 years in the federal public service 63 37 12

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 83 12 0 0 0 0 6 100 0 16
2020 3 to 10 years in the federal public service 47 33 5 10 5 0 0 80 15 21
2019 Less than 3 years in the federal public service 33 37 17 13 0 0 0 70 13 13
2019 3 to 10 years in the federal public service 24 36 20 21 0 0 0 60 21 16
2019 11 to 20 years in the federal public service 55 33 0 12 0 0 0 88 12 16
2019 More than 20 years in the federal public service 59 32 0 9 0 0 0 91 9 10
2017 3 to 10 years in the federal public service 47 49 4 0 0 0 0 96 0 22
2017 11 to 20 years in the federal public service 39 24 18 12 7 0 0 62 19 16
2014 3 to 10 years in the federal public service 54 31 11 3 0 0 0 85 3 26
2014 11 to 20 years in the federal public service 70 10 10 0 11 0 0 80 11 10

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 53 29 7 9 0 0 2 83 9 96
2020 3 to 10 years in the federal public service 50 30 9 4 2 4 1 85 6 159
2020 11 to 20 years in the federal public service 56 30 4 3 1 0 6 92 4 169
2020 More than 20 years in the federal public service 62 22 4 10 0 2 0 86 10 50
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 58 26 8 6 0 1 0 85 6 98
2020 3 to 10 years in the federal public service 39 40 10 8 2 1 0 80 10 159
2020 11 to 20 years in the federal public service 47 37 8 7 1 1 0 84 8 169
2020 More than 20 years in the federal public service 62 28 3 7 0 0 0 90 7 50

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 49 37 8 6 0 0 0 86 6 98
2020 3 to 10 years in the federal public service 35 46 12 6 0 1 0 82 6 160
2020 11 to 20 years in the federal public service 51 36 7 4 0 0 1 88 5 168
2020 More than 20 years in the federal public service 57 36 5 2 0 0 0 93 2 50

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 46 33 11 8 2 0 0 79 10 97
2020 3 to 10 years in the federal public service 29 43 16 10 2 1 0 72 12 160
2020 11 to 20 years in the federal public service 46 36 11 7 0 0 1 82 7 167
2020 More than 20 years in the federal public service 54 32 7 6 2 0 0 86 7 50

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 46 38 10 1 0 2 2 88 1 97
2020 3 to 10 years in the federal public service 34 46 15 3 0 1 0 82 3 160
2020 11 to 20 years in the federal public service 53 34 10 3 0 0 1 87 3 167
2020 More than 20 years in the federal public service 57 37 7 0 0 0 0 93 0 50

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 57 35 6 2 0 0 0 92 2 98
2020 3 to 10 years in the federal public service 41 45 9 3 1 1 0 87 4 160
2020 11 to 20 years in the federal public service 59 32 4 1 0 0 2 94 2 167
2020 More than 20 years in the federal public service 71 27 2 0 0 0 0 98 0 50

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 80 15 0 1 0 3 0 99 1 97
2020 3 to 10 years in the federal public service 71 21 2 1 0 4 1 97 1 159
2020 11 to 20 years in the federal public service 81 15 2 0 0 1 1 98 0 168
2020 More than 20 years in the federal public service 82 18 0 0 0 0 0 100 0 50

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 67 27 5 0 0 0 0 95 0 96
2020 3 to 10 years in the federal public service 60 36 2 1 0 1 0 97 1 160
2020 11 to 20 years in the federal public service 76 20 3 1 0 0 0 97 1 168
2020 More than 20 years in the federal public service 76 20 0 2 0 2 0 98 2 50

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 50 29 10 7 3 1 0 80 11 98
2020 3 to 10 years in the federal public service 51 36 6 5 1 1 0 88 6 160
2020 11 to 20 years in the federal public service 66 23 7 2 1 0 0 90 4 168
2020 More than 20 years in the federal public service 63 24 5 8 0 0 0 87 8 50

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 71 19 8 1 0 0 0 91 1 98
2020 3 to 10 years in the federal public service 58 35 4 3 0 1 0 93 3 160
2020 11 to 20 years in the federal public service 74 21 3 2 0 0 0 95 2 169
2020 More than 20 years in the federal public service 86 13 0 2 0 0 0 98 2 50

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 93 7 47
2020 11 to 20 years in the federal public service 98 2 122

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in the federal public service 23 30 15 25 5 0 2 54 31 44
2020 11 to 20 years in the federal public service 24 44 18 11 4 0 0 68 14 119

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 64 31 3 1 1 0 0 95 2 98
2020 3 to 10 years in the federal public service 50 43 2 4 0 1 0 93 4 158
2020 11 to 20 years in the federal public service 63 33 2 1 0 0 0 97 1 169
2020 More than 20 years in the federal public service 69 31 0 0 0 0 0 100 0 50
2019 Less than 3 years in the federal public service 28 48 12 8 0 4 0 78 9 83
2019 3 to 10 years in the federal public service 16 56 13 8 5 1 0 73 13 141
2019 11 to 20 years in the federal public service 26 44 18 8 3 1 0 71 11 161
2019 More than 20 years in the federal public service 39 44 12 0 5 0 0 83 5 43
2018 Less than 3 years in the federal public service 27 36 15 8 5 9 0 70 14 80
2018 3 to 10 years in the federal public service 7 45 18 19 7 4 0 54 27 156
2018 11 to 20 years in the federal public service 17 35 23 17 5 3 0 54 23 166
2018 More than 20 years in the federal public service 25 38 26 11 0 0 0 63 11 49
2017 Less than 3 years in the federal public service 24 38 9 14 1 14 0 72 17 92
2017 3 to 10 years in the federal public service 9 42 23 16 7 3 0 52 24 188
2017 11 to 20 years in the federal public service 11 37 26 18 6 3 0 49 24 142
2017 More than 20 years in the federal public service 17 47 18 13 3 1 0 65 17 60

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 41 32 7 8 9 2 0 75 18 98
2020 3 to 10 years in the federal public service 35 32 11 14 6 1 1 69 20 160
2020 11 to 20 years in the federal public service 53 27 8 9 3 0 0 80 12 169
2020 More than 20 years in the federal public service 50 22 16 10 2 0 0 72 11 50

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 60 26 10 1 2 1 0 87 3 98
2020 3 to 10 years in the federal public service 50 34 9 3 1 3 0 87 4 160
2020 11 to 20 years in the federal public service 59 28 8 2 2 1 0 88 4 168
2020 More than 20 years in the federal public service 63 20 14 2 2 0 0 83 3 49

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 50 32 11 2 2 3 0 84 5 98
2020 3 to 10 years in the federal public service 35 37 14 12 2 0 0 72 14 160
2020 11 to 20 years in the federal public service 38 34 16 9 2 1 0 73 11 168
2020 More than 20 years in the federal public service 44 43 8 5 0 0 0 87 5 49
2019 Less than 3 years in the federal public service 29 43 16 9 1 2 0 73 11 83
2019 3 to 10 years in the federal public service 15 41 21 15 7 1 0 56 22 142
2019 11 to 20 years in the federal public service 20 41 15 17 7 0 0 61 24 161
2019 More than 20 years in the federal public service 23 50 19 0 5 3 0 76 5 43
2018 Less than 3 years in the federal public service 29 41 16 5 2 7 0 76 7 80
2018 3 to 10 years in the federal public service 11 40 24 15 9 1 0 52 24 156
2018 11 to 20 years in the federal public service 17 36 25 12 7 2 0 55 20 168
2018 More than 20 years in the federal public service 24 40 18 16 2 0 0 64 18 50
2017 Less than 3 years in the federal public service 17 51 18 10 2 2 0 70 12 92
2017 3 to 10 years in the federal public service 7 48 19 17 7 2 0 56 24 190
2017 11 to 20 years in the federal public service 19 34 18 18 10 1 0 54 28 144
2017 More than 20 years in the federal public service 22 42 19 12 3 2 0 65 15 60

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in the federal public service 19 46 8 13 12 0 2 66 25 47
2020 11 to 20 years in the federal public service 23 49 12 11 4 0 2 73 15 122
2019 Less than 3 years in the federal public service 30 11 20 21 8 11 0 45 32 10
2019 3 to 10 years in the federal public service 6 45 19 9 16 2 2 54 26 58
2019 11 to 20 years in the federal public service 17 36 18 21 5 2 1 55 26 111
2019 More than 20 years in the federal public service 26 50 7 10 7 0 0 76 17 30

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 60 21 8 4 6 0 1 81 10 98
2020 3 to 10 years in the federal public service 54 20 16 6 3 1 0 75 9 158
2020 11 to 20 years in the federal public service 60 17 16 5 3 0 0 76 7 169
2020 More than 20 years in the federal public service 62 18 14 2 4 0 0 80 6 50

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 47 35 12 3 3 0 0 81 6 98
2020 3 to 10 years in the federal public service 47 33 14 4 1 1 0 80 6 159
2020 11 to 20 years in the federal public service 68 20 9 2 1 0 0 88 3 169
2020 More than 20 years in the federal public service 61 28 4 2 2 2 0 91 4 50
2019 Less than 3 years in the federal public service 42 33 15 2 6 0 1 76 9 82
2019 3 to 10 years in the federal public service 42 31 10 7 8 0 2 75 15 142
2019 11 to 20 years in the federal public service 61 25 8 3 2 0 0 87 5 160
2019 More than 20 years in the federal public service 62 23 7 2 6 0 0 85 8 43
2018 Less than 3 years in the federal public service 37 32 17 8 5 1 0 70 13 81
2018 3 to 10 years in the federal public service 38 29 18 9 5 1 0 67 14 154
2018 11 to 20 years in the federal public service 51 31 13 3 2 0 0 82 5 166
2018 More than 20 years in the federal public service 44 37 11 2 5 0 2 82 7 51
2017 Less than 3 years in the federal public service 44 30 18 2 3 1 2 76 6 92
2017 3 to 10 years in the federal public service 40 34 18 3 4 0 1 75 7 189
2017 11 to 20 years in the federal public service 57 24 11 4 3 1 1 82 7 143
2017 More than 20 years in the federal public service 55 29 9 4 2 1 0 86 5 59

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 22 36 21 16 5 0 0 58 21 98
2020 3 to 10 years in the federal public service 9 23 36 20 11 1 0 32 32 159
2020 11 to 20 years in the federal public service 8 23 29 29 12 0 0 30 41 169
2020 More than 20 years in the federal public service 9 22 29 29 11 0 0 30 40 50
2019 Less than 3 years in the federal public service 24 35 25 13 1 0 1 60 14 82
2019 3 to 10 years in the federal public service 11 34 29 14 12 0 1 45 26 142
2019 11 to 20 years in the federal public service 12 21 30 20 17 0 1 33 37 159
2019 More than 20 years in the federal public service 12 28 36 12 12 0 0 40 25 44
2018 Less than 3 years in the federal public service 19 35 29 9 7 1 0 55 16 81
2018 3 to 10 years in the federal public service 7 20 35 21 17 1 0 27 38 154
2018 11 to 20 years in the federal public service 8 21 29 29 12 0 0 29 42 166
2018 More than 20 years in the federal public service 8 29 29 25 9 0 0 37 34 51
2017 Less than 3 years in the federal public service 19 30 35 9 7 0 1 50 15 92
2017 3 to 10 years in the federal public service 8 21 33 20 18 0 0 29 38 189
2017 11 to 20 years in the federal public service 7 10 33 24 26 0 0 17 50 144
2017 More than 20 years in the federal public service 13 33 32 12 10 0 0 47 22 60

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 33 36 20 7 4 0 0 69 11 98
2020 3 to 10 years in the federal public service 15 31 28 14 9 1 1 48 24 159
2020 11 to 20 years in the federal public service 18 29 33 11 9 0 0 47 20 169
2020 More than 20 years in the federal public service 19 26 27 24 5 0 0 45 28 50
2019 Less than 3 years in the federal public service 29 36 24 10 0 0 1 66 10 82
2019 3 to 10 years in the federal public service 16 41 22 12 9 0 1 57 21 142
2019 11 to 20 years in the federal public service 18 30 25 17 9 0 1 49 26 160
2019 More than 20 years in the federal public service 22 36 17 18 7 0 0 58 25 44
2018 Less than 3 years in the federal public service 26 42 20 3 5 1 2 71 8 80
2018 3 to 10 years in the federal public service 10 37 27 16 9 1 0 47 25 154
2018 11 to 20 years in the federal public service 12 34 27 18 8 0 0 47 26 166
2018 More than 20 years in the federal public service 11 21 41 21 6 0 0 33 26 51
2017 Less than 3 years in the federal public service 23 30 33 9 3 0 1 54 13 92
2017 3 to 10 years in the federal public service 16 32 28 18 7 0 0 47 25 188
2017 11 to 20 years in the federal public service 10 22 36 17 14 0 1 33 31 143
2017 More than 20 years in the federal public service 13 39 29 16 3 0 0 52 19 60

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 34 22 25 10 4 1 3 59 15 97
2020 3 to 10 years in the federal public service 18 26 33 10 13 1 0 43 23 158
2020 11 to 20 years in the federal public service 15 23 33 18 10 1 0 38 28 167
2020 More than 20 years in the federal public service 17 25 30 18 10 0 0 42 28 50
2019 Less than 3 years in the federal public service 24 34 23 9 7 1 1 60 16 82
2019 3 to 10 years in the federal public service 11 26 32 13 17 0 1 37 30 141
2019 11 to 20 years in the federal public service 13 20 29 22 15 0 1 33 38 160
2019 More than 20 years in the federal public service 19 27 31 9 14 0 0 46 22 44
2018 Less than 3 years in the federal public service 19 45 24 2 9 1 0 65 11 81
2018 3 to 10 years in the federal public service 7 27 24 23 19 0 0 34 42 154
2018 11 to 20 years in the federal public service 10 24 23 27 15 0 0 35 42 165
2018 More than 20 years in the federal public service 12 20 29 16 22 0 0 33 39 50
2017 Less than 3 years in the federal public service 23 33 29 6 7 1 1 57 13 92
2017 3 to 10 years in the federal public service 12 25 26 18 19 0 0 38 37 190
2017 11 to 20 years in the federal public service 9 18 26 29 17 1 1 27 46 144
2017 More than 20 years in the federal public service 15 32 24 20 7 0 3 48 27 60

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 43 37 11 5 3 0 0 80 9 98
2020 3 to 10 years in the federal public service 26 36 18 10 7 1 1 64 17 158
2020 11 to 20 years in the federal public service 23 26 23 17 9 0 1 50 26 168
2020 More than 20 years in the federal public service 31 28 18 15 7 0 0 59 23 50
2019 Less than 3 years in the federal public service 52 26 17 4 0 0 1 79 4 82
2019 3 to 10 years in the federal public service 34 33 17 5 8 0 2 69 14 142
2019 11 to 20 years in the federal public service 31 27 20 13 8 0 1 58 22 160
2019 More than 20 years in the federal public service 32 35 26 2 4 0 0 68 6 44
2018 Less than 3 years in the federal public service 49 26 20 1 3 1 0 75 4 81
2018 3 to 10 years in the federal public service 23 32 28 9 7 1 0 56 17 155
2018 11 to 20 years in the federal public service 26 28 20 15 10 0 1 55 25 166
2018 More than 20 years in the federal public service 20 32 34 9 5 0 0 52 14 51
2017 Less than 3 years in the federal public service 39 34 21 2 3 0 0 73 5 92
2017 3 to 10 years in the federal public service 24 32 21 12 9 0 2 57 22 190
2017 11 to 20 years in the federal public service 18 24 21 21 16 0 0 42 38 144
2017 More than 20 years in the federal public service 40 31 16 7 5 0 1 71 12 60

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 33 40 14 6 7 0 0 73 13 98
2020 3 to 10 years in the federal public service 20 35 18 16 10 1 0 55 27 160
2020 11 to 20 years in the federal public service 18 26 29 17 10 0 1 44 27 168
2020 More than 20 years in the federal public service 24 26 29 16 6 0 0 50 21 50
2019 Less than 3 years in the federal public service 36 35 16 7 4 0 1 72 12 83
2019 3 to 10 years in the federal public service 32 25 27 9 6 0 1 57 15 142
2019 11 to 20 years in the federal public service 25 23 21 17 13 0 0 48 30 160
2019 More than 20 years in the federal public service 30 35 21 12 2 0 0 65 14 44
2018 Less than 3 years in the federal public service 42 26 17 3 11 1 0 69 14 81
2018 3 to 10 years in the federal public service 24 20 33 12 10 0 0 45 22 153
2018 11 to 20 years in the federal public service 24 21 25 20 10 0 0 45 30 165
2018 More than 20 years in the federal public service 24 33 27 11 5 0 0 57 16 50
2017 Less than 3 years in the federal public service 42 32 16 7 3 0 0 74 10 92
2017 3 to 10 years in the federal public service 23 28 24 15 9 0 0 51 25 190
2017 11 to 20 years in the federal public service 17 24 24 23 12 0 0 41 35 144
2017 More than 20 years in the federal public service 34 31 23 9 3 0 0 65 12 59

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 44 30 8 6 5 0 7 80 12 97
2020 3 to 10 years in the federal public service 38 22 14 14 8 1 3 62 23 160
2020 11 to 20 years in the federal public service 20 32 23 14 8 0 3 53 23 168
2020 More than 20 years in the federal public service 35 23 21 10 0 0 11 66 11 50

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 39 37 14 4 1 1 3 80 6 96
2020 3 to 10 years in the federal public service 31 32 18 15 2 2 1 65 17 159
2020 11 to 20 years in the federal public service 36 34 19 8 3 0 0 70 11 168
2020 More than 20 years in the federal public service 33 40 23 2 0 0 2 75 2 50
2019 Less than 3 years in the federal public service 41 30 20 4 2 0 3 73 6 81
2019 3 to 10 years in the federal public service 23 45 17 9 4 1 2 70 13 142
2019 11 to 20 years in the federal public service 33 34 18 14 1 0 0 67 15 158
2019 More than 20 years in the federal public service 31 36 25 4 5 0 0 67 9 44
2018 Less than 3 years in the federal public service 42 26 23 3 1 3 1 71 5 80
2018 3 to 10 years in the federal public service 29 36 18 6 9 1 1 66 15 155
2018 11 to 20 years in the federal public service 31 41 18 7 3 0 0 72 10 169
2018 More than 20 years in the federal public service 29 34 28 6 2 0 0 63 9 51
2017 Less than 3 years in the federal public service 39 38 14 5 1 0 2 79 7 92
2017 3 to 10 years in the federal public service 29 38 20 9 4 1 0 67 13 190
2017 11 to 20 years in the federal public service 31 31 24 9 5 0 0 62 14 144
2017 More than 20 years in the federal public service 37 38 17 5 2 0 0 76 7 59

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 37 34 18 8 1 2 0 73 9 95
2020 3 to 10 years in the federal public service 32 36 19 9 4 1 0 68 13 159
2020 11 to 20 years in the federal public service 31 34 22 10 3 0 0 65 13 169
2020 More than 20 years in the federal public service 20 41 22 18 0 0 0 61 18 50
2019 Less than 3 years in the federal public service 38 36 16 5 0 1 4 78 5 82
2019 3 to 10 years in the federal public service 19 33 35 6 7 0 1 52 13 142
2019 11 to 20 years in the federal public service 21 35 23 13 8 0 0 56 21 160
2019 More than 20 years in the federal public service 26 25 32 11 7 0 0 51 17 44
2018 Less than 3 years in the federal public service 43 24 17 9 3 1 1 70 13 79
2018 3 to 10 years in the federal public service 25 31 30 8 6 0 1 56 14 156
2018 11 to 20 years in the federal public service 21 39 24 12 3 0 0 60 16 169
2018 More than 20 years in the federal public service 29 31 24 17 0 0 0 60 17 51
2017 Less than 3 years in the federal public service 31 40 22 3 3 0 1 72 6 92
2017 3 to 10 years in the federal public service 19 40 26 9 6 0 0 60 15 190
2017 11 to 20 years in the federal public service 20 37 26 11 6 0 0 58 17 144
2017 More than 20 years in the federal public service 24 39 17 17 3 0 0 63 20 59

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 31 42 17 9 2 0 0 72 11 96
2020 3 to 10 years in the federal public service 35 33 23 6 3 1 0 69 8 156
2020 11 to 20 years in the federal public service 46 30 16 7 2 0 0 76 9 168
2020 More than 20 years in the federal public service 32 45 16 7 0 0 0 77 7 50
2019 Less than 3 years in the federal public service 31 36 21 8 2 1 1 68 10 81
2019 3 to 10 years in the federal public service 23 37 28 7 4 0 2 61 11 141
2019 11 to 20 years in the federal public service 33 31 18 12 6 0 0 64 19 159
2019 More than 20 years in the federal public service 40 30 21 4 5 0 0 70 9 44
2018 Less than 3 years in the federal public service 33 35 18 9 2 1 1 70 12 80
2018 3 to 10 years in the federal public service 31 34 17 12 6 0 1 65 18 155
2018 11 to 20 years in the federal public service 35 37 18 8 1 0 0 72 9 169
2018 More than 20 years in the federal public service 32 34 24 11 0 0 0 66 11 51
2017 Less than 3 years in the federal public service 32 33 29 4 2 0 0 65 7 92
2017 3 to 10 years in the federal public service 29 40 19 9 3 1 0 69 12 190
2017 11 to 20 years in the federal public service 25 44 16 10 4 0 1 70 14 143
2017 More than 20 years in the federal public service 44 29 13 10 4 0 0 73 13 59

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 45 34 10 6 3 0 1 80 10 97
2020 3 to 10 years in the federal public service 41 27 19 5 7 1 0 69 12 159
2020 11 to 20 years in the federal public service 53 19 16 8 3 0 1 73 11 169
2020 More than 20 years in the federal public service 49 34 7 9 2 0 0 83 11 50
2019 Less than 3 years in the federal public service 43 32 13 6 3 1 1 77 9 82
2019 3 to 10 years in the federal public service 34 33 14 8 8 0 2 69 17 142
2019 11 to 20 years in the federal public service 42 25 20 7 6 0 0 67 13 160
2019 More than 20 years in the federal public service 44 32 16 3 5 0 0 76 7 44

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 26 24 32 11 7 0 0 50 17 97
2020 3 to 10 years in the federal public service 23 31 25 13 8 1 0 54 21 160
2020 11 to 20 years in the federal public service 31 30 22 15 3 0 0 61 18 168
2020 More than 20 years in the federal public service 37 28 25 7 4 0 0 64 11 49

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 28 36 21 11 3 0 0 64 15 96
2020 3 to 10 years in the federal public service 29 37 19 9 4 2 0 67 13 159
2020 11 to 20 years in the federal public service 34 35 21 9 1 0 0 69 10 167
2020 More than 20 years in the federal public service 24 36 24 14 2 0 0 60 16 50
2019 Less than 3 years in the federal public service 31 36 24 2 3 1 3 69 5 79
2019 3 to 10 years in the federal public service 45 27 16 7 4 0 1 72 12 141
2019 11 to 20 years in the federal public service 34 31 23 8 4 0 0 65 12 159
2019 More than 20 years in the federal public service 35 33 23 5 5 0 0 67 10 44
2018 Less than 3 years in the federal public service 34 36 19 9 1 1 0 70 10 80
2018 3 to 10 years in the federal public service 33 31 17 11 6 1 1 65 17 156
2018 11 to 20 years in the federal public service 30 37 23 8 2 0 0 67 9 169
2018 More than 20 years in the federal public service 31 34 22 9 4 0 0 65 13 49
2017 Less than 3 years in the federal public service 34 28 25 11 2 0 0 62 13 92
2017 3 to 10 years in the federal public service 31 36 20 9 4 0 0 67 13 190
2017 11 to 20 years in the federal public service 25 41 16 12 3 1 1 68 16 144
2017 More than 20 years in the federal public service 27 27 28 14 2 2 0 55 16 59

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 50 28 11 7 1 1 2 80 9 98
2020 3 to 10 years in the federal public service 43 32 14 7 3 1 0 75 10 158
2020 11 to 20 years in the federal public service 48 33 14 3 1 0 1 82 4 169
2020 More than 20 years in the federal public service 61 31 6 2 0 0 0 92 2 50
2019 Less than 3 years in the federal public service 58 19 14 4 4 0 1 78 8 80
2019 3 to 10 years in the federal public service 58 25 9 3 1 1 4 86 4 141
2019 11 to 20 years in the federal public service 71 19 6 1 1 0 1 92 2 158
2019 More than 20 years in the federal public service 74 15 9 2 0 0 0 89 2 43
2018 Less than 3 years in the federal public service 66 14 9 4 3 1 3 84 7 79
2018 3 to 10 years in the federal public service 69 16 11 1 1 0 2 87 2 154
2018 11 to 20 years in the federal public service 70 17 7 3 1 0 3 89 4 169
2018 More than 20 years in the federal public service 75 18 2 5 0 0 0 93 5 50
2017 Less than 3 years in the federal public service 62 21 13 0 0 0 3 87 0 92
2017 3 to 10 years in the federal public service 66 23 6 3 2 0 1 90 4 190
2017 11 to 20 years in the federal public service 68 21 7 3 1 0 1 90 3 144
2017 More than 20 years in the federal public service 70 20 7 3 0 0 0 90 3 60

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 43 32 16 5 4 0 0 75 9 97
2020 3 to 10 years in the federal public service 32 41 16 7 2 1 0 74 9 160
2020 11 to 20 years in the federal public service 36 38 22 2 2 0 0 74 4 169
2020 More than 20 years in the federal public service 43 36 13 6 2 0 0 79 8 50

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 72 12 6 1 2 1 6 90 3 97
2020 3 to 10 years in the federal public service 67 18 5 3 2 1 5 90 5 159
2020 11 to 20 years in the federal public service 81 14 2 0 0 0 2 98 0 169
2020 More than 20 years in the federal public service 73 19 2 2 5 0 0 92 6 49
2019 Less than 3 years in the federal public service 71 15 5 2 0 0 7 92 2 81
2019 3 to 10 years in the federal public service 82 8 2 1 1 1 6 96 2 142
2019 11 to 20 years in the federal public service 84 8 1 0 1 0 6 98 1 159
2019 More than 20 years in the federal public service 88 5 5 2 0 0 0 93 2 44
2018 Less than 3 years in the federal public service 82 9 5 0 0 1 3 95 0 80
2018 3 to 10 years in the federal public service 82 8 6 1 0 1 2 93 1 156
2018 11 to 20 years in the federal public service 85 8 3 1 0 0 3 97 1 168
2018 More than 20 years in the federal public service 79 10 2 2 0 0 7 96 3 51

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 83 6 2 2 2 3 1 93 5 98
2020 3 to 10 years in the federal public service 80 10 6 1 1 1 1 92 2 160
2020 11 to 20 years in the federal public service 92 4 2 0 1 0 1 97 1 169
2020 More than 20 years in the federal public service 82 11 5 0 0 0 2 95 0 50
2019 Less than 3 years in the federal public service 80 10 3 0 0 3 6 97 0 82
2019 3 to 10 years in the federal public service 75 8 5 1 3 2 6 91 4 142
2019 11 to 20 years in the federal public service 80 12 2 2 2 0 1 94 4 160
2019 More than 20 years in the federal public service 75 10 7 3 5 0 0 85 7 44
2018 Less than 3 years in the federal public service 80 11 2 0 1 1 5 96 1 80
2018 3 to 10 years in the federal public service 79 11 3 0 2 0 4 94 2 156
2018 11 to 20 years in the federal public service 79 10 4 2 1 1 3 92 3 169
2018 More than 20 years in the federal public service 80 5 9 2 2 0 4 87 3 50
2017 Less than 3 years in the federal public service 84 7 4 2 0 0 3 93 2 92
2017 3 to 10 years in the federal public service 83 9 3 1 1 1 2 95 2 189
2017 11 to 20 years in the federal public service 81 11 4 2 0 0 1 94 2 144
2017 More than 20 years in the federal public service 87 7 1 2 2 0 1 95 4 60

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 76 14 7 0 1 2 0 92 1 97
2020 3 to 10 years in the federal public service 63 26 3 4 1 1 1 91 6 158
2020 11 to 20 years in the federal public service 76 14 7 2 1 0 0 90 3 168
2020 More than 20 years in the federal public service 67 20 11 2 0 0 0 87 2 49
2019 Less than 3 years in the federal public service 59 20 13 1 0 3 4 85 1 82
2019 3 to 10 years in the federal public service 58 24 10 2 3 1 2 84 5 142
2019 11 to 20 years in the federal public service 50 31 13 4 2 0 0 81 6 160
2019 More than 20 years in the federal public service 60 23 15 0 2 0 0 83 2 43
2018 Less than 3 years in the federal public service 65 20 10 2 0 1 2 88 2 81
2018 3 to 10 years in the federal public service 56 24 11 5 2 1 2 82 7 154
2018 11 to 20 years in the federal public service 50 32 12 3 2 0 2 83 5 168
2018 More than 20 years in the federal public service 47 30 14 7 2 0 0 77 9 51
2017 Less than 3 years in the federal public service 62 25 7 2 3 0 1 88 5 92
2017 3 to 10 years in the federal public service 55 30 9 4 1 0 0 86 5 190
2017 11 to 20 years in the federal public service 49 39 9 1 1 0 0 88 2 144
2017 More than 20 years in the federal public service 51 34 12 1 2 0 0 85 3 60

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 75 12 4 3 3 1 1 89 7 98
2020 3 to 10 years in the federal public service 64 17 10 6 1 1 1 83 7 159
2020 11 to 20 years in the federal public service 70 17 10 2 1 0 0 86 3 169
2020 More than 20 years in the federal public service 72 20 7 0 0 0 0 93 0 50
2019 Less than 3 years in the federal public service 69 17 5 3 2 1 2 89 6 82
2019 3 to 10 years in the federal public service 55 19 14 6 4 1 1 76 10 141
2019 11 to 20 years in the federal public service 56 20 8 10 4 1 0 77 15 159
2019 More than 20 years in the federal public service 64 14 13 4 5 0 0 78 9 43
2018 Less than 3 years in the federal public service 56 24 11 2 2 1 2 84 5 81
2018 3 to 10 years in the federal public service 51 26 12 6 4 1 1 78 10 153
2018 11 to 20 years in the federal public service 47 30 11 8 3 0 1 78 11 167
2018 More than 20 years in the federal public service 56 23 14 5 2 0 0 80 7 51
2017 Less than 3 years in the federal public service 62 26 8 2 1 0 1 89 3 92
2017 3 to 10 years in the federal public service 56 26 11 5 1 0 1 83 6 190
2017 11 to 20 years in the federal public service 56 27 9 5 3 0 0 83 8 144
2017 More than 20 years in the federal public service 63 26 5 6 0 0 0 88 6 60

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 73 5 4 0 0 1 17 95 0 98
2020 3 to 10 years in the federal public service 64 16 5 2 1 1 12 92 3 158
2020 11 to 20 years in the federal public service 61 25 7 2 0 0 5 90 2 169
2020 More than 20 years in the federal public service 56 17 10 2 0 0 16 86 2 50
2019 Less than 3 years in the federal public service 65 8 5 0 0 0 21 94 0 80
2019 3 to 10 years in the federal public service 54 22 5 1 3 1 15 90 5 142
2019 11 to 20 years in the federal public service 50 26 12 2 1 0 9 83 3 160
2019 More than 20 years in the federal public service 45 29 13 2 0 0 11 83 2 44
2018 Less than 3 years in the federal public service 61 8 2 1 0 1 27 96 2 79
2018 3 to 10 years in the federal public service 48 23 6 3 3 0 17 86 6 152
2018 11 to 20 years in the federal public service 45 25 10 3 1 0 16 83 5 169
2018 More than 20 years in the federal public service 50 19 14 5 2 0 11 78 7 50
2017 Less than 3 years in the federal public service 57 12 5 0 0 0 25 93 0 91
2017 3 to 10 years in the federal public service 54 24 6 2 1 0 13 90 3 190
2017 11 to 20 years in the federal public service 52 23 13 2 0 0 11 83 2 144
2017 More than 20 years in the federal public service 54 21 12 3 0 2 9 83 4 60

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 80 15 1 0 1 1 2 98 1 98
2020 3 to 10 years in the federal public service 71 21 4 1 0 1 2 94 1 160
2020 11 to 20 years in the federal public service 73 19 5 1 0 0 1 94 1 169
2020 More than 20 years in the federal public service 69 25 0 4 0 0 2 96 4 50
2019 Less than 3 years in the federal public service 70 15 6 0 0 0 9 93 0 82
2019 3 to 10 years in the federal public service 66 18 8 0 1 1 6 90 2 140
2019 11 to 20 years in the federal public service 67 23 6 2 1 0 1 91 3 159
2019 More than 20 years in the federal public service 69 20 11 0 0 0 0 89 0 43
2018 Less than 3 years in the federal public service 69 20 6 1 1 0 3 92 2 81
2018 3 to 10 years in the federal public service 57 21 12 5 1 0 3 81 6 151
2018 11 to 20 years in the federal public service 58 25 10 3 0 0 4 87 3 168
2018 More than 20 years in the federal public service 69 21 7 2 0 0 0 90 2 51
2017 Less than 3 years in the federal public service 67 23 5 2 0 0 2 92 2 91
2017 3 to 10 years in the federal public service 60 25 8 3 1 1 3 88 4 188
2017 11 to 20 years in the federal public service 59 24 12 1 2 0 1 84 3 143
2017 More than 20 years in the federal public service 61 29 3 5 0 0 2 91 5 59

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 62 23 5 2 7 1 0 86 9 98
2020 3 to 10 years in the federal public service 82 10 4 2 2 1 1 92 4 158
2020 11 to 20 years in the federal public service 87 9 2 1 0 0 1 97 1 169
2020 More than 20 years in the federal public service 93 6 0 2 0 0 0 98 2 50
2019 Less than 3 years in the federal public service 63 19 7 5 1 1 4 86 7 82
2019 3 to 10 years in the federal public service 77 14 1 1 1 1 4 96 3 141
2019 11 to 20 years in the federal public service 82 11 4 1 1 0 2 94 2 160
2019 More than 20 years in the federal public service 95 3 2 0 0 0 0 98 0 44
2018 Less than 3 years in the federal public service 69 12 6 3 5 1 4 86 9 81
2018 3 to 10 years in the federal public service 82 12 2 0 2 0 1 95 3 153
2018 11 to 20 years in the federal public service 85 11 1 0 1 0 2 98 1 169
2018 More than 20 years in the federal public service 91 4 3 2 0 0 0 95 2 51
2017 Less than 3 years in the federal public service 67 13 13 4 1 0 2 82 5 92
2017 3 to 10 years in the federal public service 80 13 2 2 1 0 2 95 3 190
2017 11 to 20 years in the federal public service 83 9 3 2 1 1 2 94 3 144
2017 More than 20 years in the federal public service 85 7 1 2 2 2 2 95 3 60

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 48 32 10 4 3 2 0 83 7 98
2020 3 to 10 years in the federal public service 35 34 20 8 2 1 0 70 10 160
2020 11 to 20 years in the federal public service 46 33 15 4 1 0 0 80 5 169
2020 More than 20 years in the federal public service 55 25 15 5 0 0 0 80 5 50
2019 Less than 3 years in the federal public service 44 39 12 2 0 0 3 85 2 82
2019 3 to 10 years in the federal public service 48 37 7 2 3 1 2 88 5 142
2019 11 to 20 years in the federal public service 56 32 8 3 1 0 0 88 4 160
2019 More than 20 years in the federal public service 60 29 4 4 2 0 0 89 6 43
2018 Less than 3 years in the federal public service 53 25 14 6 1 0 1 78 7 81
2018 3 to 10 years in the federal public service 46 28 17 4 3 1 2 76 6 154
2018 11 to 20 years in the federal public service 49 27 18 3 1 0 2 77 4 169
2018 More than 20 years in the federal public service 61 27 8 4 0 0 0 89 4 51
2017 Less than 3 years in the federal public service 49 31 11 6 1 0 2 82 8 92
2017 3 to 10 years in the federal public service 49 33 11 5 2 0 1 82 7 190
2017 11 to 20 years in the federal public service 51 34 11 4 0 0 0 85 4 144
2017 More than 20 years in the federal public service 64 25 5 2 4 0 1 90 5 59

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 25 38 25 10 2 0 0 63 12 98
2020 3 to 10 years in the federal public service 16 44 28 9 3 1 0 60 12 160
2020 11 to 20 years in the federal public service 32 42 20 4 1 0 0 75 5 169
2020 More than 20 years in the federal public service 33 50 14 3 0 0 0 84 3 50

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 18 41 27 13 1 0 0 59 14 98
2020 3 to 10 years in the federal public service 9 26 47 16 3 0 0 35 18 160
2020 11 to 20 years in the federal public service 9 28 47 14 1 0 0 37 16 169
2020 More than 20 years in the federal public service 5 39 44 10 0 2 0 44 10 50
2019 Less than 3 years in the federal public service 13 51 26 7 1 1 0 65 8 83
2019 3 to 10 years in the federal public service 13 35 40 9 4 0 0 48 12 142
2019 11 to 20 years in the federal public service 8 31 41 16 5 0 0 38 20 161
2019 More than 20 years in the federal public service 9 37 44 9 0 0 0 46 9 44
2018 Less than 3 years in the federal public service 16 41 32 9 1 1 0 58 10 81
2018 3 to 10 years in the federal public service 10 26 47 15 2 0 0 36 17 155
2018 11 to 20 years in the federal public service 10 24 44 18 5 0 0 34 22 168
2018 More than 20 years in the federal public service 5 36 42 14 3 0 0 41 17 51
2017 Less than 3 years in the federal public service 10 49 29 9 4 0 0 59 13 92
2017 3 to 10 years in the federal public service 5 32 44 14 6 0 0 37 19 190
2017 11 to 20 years in the federal public service 6 23 44 18 9 0 0 29 27 144
2017 More than 20 years in the federal public service 5 31 49 10 5 0 0 36 15 60

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 5 18 36 32 7 1 1 40 23 98
2020 3 to 10 years in the federal public service 13 27 33 23 4 0 0 27 40 159
2020 11 to 20 years in the federal public service 7 22 45 19 6 0 0 25 30 169
2020 More than 20 years in the federal public service 6 19 56 17 2 0 0 19 24 49
2019 Less than 3 years in the federal public service 1 10 48 28 11 0 1 40 11 83
2019 3 to 10 years in the federal public service 6 21 37 26 10 0 0 36 27 140
2019 11 to 20 years in the federal public service 9 22 42 23 4 0 0 27 31 160
2019 More than 20 years in the federal public service 5 21 47 18 9 0 0 27 26 43
2018 Less than 3 years in the federal public service 6 14 34 34 12 0 0 46 20 80
2018 3 to 10 years in the federal public service 6 24 44 22 5 0 0 27 29 154
2018 11 to 20 years in the federal public service 8 21 42 20 8 0 0 29 29 166
2018 More than 20 years in the federal public service 8 14 45 24 10 0 0 33 22 49
2017 Less than 3 years in the federal public service 5 15 32 33 15 0 0 48 20 92
2017 3 to 10 years in the federal public service 5 21 43 24 7 0 1 30 26 190
2017 11 to 20 years in the federal public service 7 22 42 23 5 0 0 28 30 143
2017 More than 20 years in the federal public service 9 15 37 27 12 0 0 39 24 59
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 6 60 22 12 92 8 98
2020 3 to 10 years in the federal public service 13 63 24 0 83 17 160
2020 11 to 20 years in the federal public service 4 83 13 0 95 5 169
2020 More than 20 years in the federal public service 4 86 10 0 95 5 50

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 79 21 20

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 51 8 3 3 0 4 30 90 5 98
2020 3 to 10 years in the federal public service 55 16 6 6 2 1 16 84 9 160
2020 11 to 20 years in the federal public service 63 10 6 5 3 0 12 84 9 169
2020 More than 20 years in the federal public service 52 6 13 6 5 2 16 71 13 50
2019 Less than 3 years in the federal public service 65 9 4 3 2 1 15 89 6 80
2019 3 to 10 years in the federal public service 52 19 10 2 8 0 9 78 11 140
2019 11 to 20 years in the federal public service 53 16 11 9 6 1 5 73 16 161
2019 More than 20 years in the federal public service 71 7 9 5 2 0 6 83 8 43
2018 Less than 3 years in the federal public service 60 12 5 5 3 2 12 84 10 81
2018 3 to 10 years in the federal public service 57 13 12 5 4 1 8 77 10 155
2018 11 to 20 years in the federal public service 60 11 7 8 3 1 10 80 13 167
2018 More than 20 years in the federal public service 72 7 4 5 0 0 12 90 6 51

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in the federal public service 23 30 20 16 0 0 10 60 18 20

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in the federal public service 14 0 0 26 5 4 52 31 69 20
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