2020 Public Service Employee Survey Results by Theme for Impact Assessment Agency of Canada by Question 83. Are you a supervisor?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 47 39 6 8 1 0 0 86 9 109
2020 Non-supervisor 37 40 11 8 3 0 0 78 11 281
2019 Supervisor 56 32 7 3 2 0 0 88 5 92
2019 Non-supervisor 38 44 8 7 2 0 0 82 9 259
2018 Supervisor 53 39 0 4 4 0 0 92 8 70
2018 Non-supervisor 30 47 13 6 3 0 0 77 9 180
2017 Supervisor 63 31 3 3 0 0 0 94 3 65
2017 Non-supervisor 38 41 14 4 2 0 0 79 6 165
2014 Supervisor 38 38 15 8 2 0 0 76 9 67
2014 Non-supervisor 27 45 14 10 3 1 0 72 13 142

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 45 35 10 10 1 0 0 80 11 109
2020 Non-supervisor 44 35 9 7 5 0 0 79 12 280
2019 Supervisor 52 34 5 4 4 0 0 86 9 92
2019 Non-supervisor 43 35 10 8 4 0 0 78 12 257
2018 Supervisor 48 34 5 10 3 0 0 82 13 72
2018 Non-supervisor 37 42 11 6 3 0 0 80 9 182
2017 Supervisor 51 30 10 5 3 2 0 82 8 63
2017 Non-supervisor 40 41 12 4 4 0 0 80 8 164

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 58 30 7 4 0 1 0 89 4 108
2020 Non-supervisor 49 34 11 4 2 0 0 83 6 279
2019 Supervisor 63 26 8 2 1 0 0 89 3 90
2019 Non-supervisor 46 34 12 5 2 0 0 81 7 258
2018 Supervisor 59 30 5 1 4 0 0 90 5 72
2018 Non-supervisor 40 44 12 2 2 0 0 85 4 181
2017 Supervisor 70 24 3 0 2 0 2 95 2 64
2017 Non-supervisor 49 36 11 4 1 0 0 85 4 165
2014 Supervisor 59 29 7 1 3 0 0 88 5 67
2014 Non-supervisor 50 35 10 5 0 0 0 85 5 142

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 47 41 8 3 1 0 0 88 4 109
2020 Non-supervisor 43 38 10 6 2 0 0 81 8 281
2019 Supervisor 58 30 6 3 2 0 0 88 5 92
2019 Non-supervisor 44 43 8 4 2 0 0 87 6 259
2018 Supervisor 54 37 0 7 3 0 0 91 9 72
2018 Non-supervisor 36 47 10 3 2 1 0 84 6 181
2017 Supervisor 58 33 6 3 0 0 0 91 3 64
2017 Non-supervisor 42 44 8 4 3 0 0 86 7 165
2014 Supervisor 45 30 21 5 0 0 0 74 5 67
2014 Non-supervisor 36 39 14 9 1 0 0 75 11 142

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 50 33 8 7 1 0 0 84 8 107
2020 Non-supervisor 55 25 12 6 2 0 0 80 8 280
2019 Supervisor 61 26 5 4 2 1 0 88 7 92
2019 Non-supervisor 49 33 10 6 2 1 0 82 8 257
2018 Supervisor 57 26 9 4 4 0 0 83 8 71
2018 Non-supervisor 49 33 10 6 2 0 0 82 8 182
2017 Supervisor 60 29 8 2 2 0 0 89 3 65
2017 Non-supervisor 49 38 8 2 3 0 0 87 5 165
2014 Supervisor 40 30 17 10 2 2 0 71 12 67
2014 Non-supervisor 37 39 14 6 2 1 0 77 9 142

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 50 39 4 6 1 0 0 88 7 106
2020 Non-supervisor 51 28 10 8 2 0 0 80 10 280
2019 Supervisor 61 24 10 2 2 1 0 85 4 92
2019 Non-supervisor 49 35 9 6 2 0 0 84 7 259
2018 Supervisor 54 28 11 4 1 0 1 83 5 72
2018 Non-supervisor 44 38 9 6 2 1 0 83 8 180
2017 Supervisor 55 35 8 2 0 0 0 91 2 65
2017 Non-supervisor 49 38 9 2 3 0 0 86 5 165
2014 Supervisor 39 36 15 6 5 0 0 74 11 67
2014 Non-supervisor 38 39 16 6 1 0 0 77 7 142

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 43 22 16 12 4 4 0 67 16 108
2020 Non-supervisor 44 23 16 10 5 4 0 69 15 281
2019 Supervisor 52 26 10 7 3 2 0 80 10 92
2019 Non-supervisor 42 20 20 9 3 5 0 65 14 258
2018 Supervisor 61 12 10 11 4 0 1 74 15 72
2018 Non-supervisor 45 25 13 8 7 3 0 72 15 182
2017 Supervisor 46 29 14 9 0 0 2 77 9 65
2017 Non-supervisor 40 23 19 8 4 6 0 67 13 165
2014 Supervisor 38 16 15 19 11 1 0 55 31 67
2014 Non-supervisor 33 25 17 16 3 5 1 62 20 142
Top of page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 71 24 2 4 0 0 0 94 4 107
2020 Non-supervisor 55 24 10 5 2 1 3 82 7 281
2019 Supervisor 70 24 2 0 1 1 1 97 1 92
2019 Non-supervisor 53 23 11 6 2 2 3 80 8 259

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 57 28 8 4 3 0 0 86 7 106
2020 Non-supervisor 58 23 11 5 2 0 1 82 8 281
2019 Supervisor 61 23 5 8 2 0 0 85 10 91
2019 Non-supervisor 52 27 10 8 2 1 0 80 10 257
2018 Supervisor 66 21 4 8 2 0 0 86 10 72
2018 Non-supervisor 40 37 12 7 3 1 0 78 10 181
2017 Supervisor 54 39 0 1 6 0 0 92 8 65
2017 Non-supervisor 48 32 9 6 2 3 1 83 8 165
2014 Supervisor 49 24 12 9 6 0 0 73 15 67
2014 Non-supervisor 47 32 11 8 2 0 0 79 10 142

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 66 23 5 3 3 1 0 90 5 109
2020 Non-supervisor 66 17 7 6 3 0 0 84 9 281
2019 Supervisor 62 28 5 4 0 0 0 90 4 91
2019 Non-supervisor 57 25 7 6 3 1 0 83 9 259
2018 Supervisor 64 24 3 7 3 0 0 88 9 72
2018 Non-supervisor 50 30 9 6 4 1 0 80 10 183
2017 Supervisor 60 28 9 1 2 0 0 88 3 65
2017 Non-supervisor 57 25 8 5 4 1 0 83 9 165
2014 Supervisor 48 21 16 7 7 0 0 69 15 67
2014 Non-supervisor 51 28 10 5 5 1 0 80 10 142

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 42 41 9 4 0 3 0 86 5 109
2020 Non-supervisor 50 23 9 7 3 8 0 79 11 281
2019 Supervisor 39 41 10 4 0 3 2 85 5 91
2019 Non-supervisor 47 29 12 3 2 6 0 81 6 257
2018 Supervisor 60 19 12 5 3 1 0 80 8 70
2018 Non-supervisor 46 34 9 4 3 3 0 84 7 183
2017 Supervisor 53 36 5 5 0 2 0 91 5 65
2017 Non-supervisor 43 36 7 7 1 6 1 85 8 165
2014 Supervisor 31 36 11 18 3 1 0 68 21 67
2014 Non-supervisor 34 39 13 6 3 6 0 77 9 142

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 37 36 18 8 0 1 0 74 8 109
2020 Non-supervisor 45 28 11 11 3 2 0 75 13 281
2019 Supervisor 39 37 10 10 2 1 1 77 13 90
2019 Non-supervisor 42 35 14 4 2 3 0 79 6 258
2018 Supervisor 49 31 9 10 1 0 0 80 11 69
2018 Non-supervisor 37 42 9 8 3 1 0 80 11 183
2017 Supervisor 51 37 9 3 0 0 0 88 3 65
2017 Non-supervisor 40 39 12 5 2 2 0 81 7 164
2014 Supervisor 29 33 19 15 3 1 0 63 19 66
2014 Non-supervisor 28 43 15 10 2 3 0 72 12 141

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 26 37 23 11 3 1 0 64 14 109
2020 Non-supervisor 35 31 14 12 3 5 0 70 15 279
2019 Supervisor 21 45 10 12 4 4 2 71 18 90
2019 Non-supervisor 32 35 14 12 3 5 0 70 16 257
2018 Supervisor 34 38 17 8 3 0 0 72 11 70
2018 Non-supervisor 26 41 18 8 4 4 0 69 12 182
2017 Supervisor 39 38 7 14 0 2 0 78 14 65
2017 Non-supervisor 32 38 17 8 2 4 0 72 11 165
2014 Supervisor 24 30 28 11 3 5 0 56 14 67
2014 Non-supervisor 18 41 18 14 5 4 0 61 20 142

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 26 40 17 14 3 0 0 66 17 109
2020 Non-supervisor 29 32 14 18 4 2 0 63 22 281
2019 Supervisor 19 47 11 15 6 1 1 67 21 91
2019 Non-supervisor 22 38 15 17 5 3 0 62 23 257
2018 Supervisor 25 44 10 11 10 0 0 69 21 70
2018 Non-supervisor 21 40 18 15 5 1 0 61 20 183
2017 Supervisor 31 38 9 12 8 2 0 71 20 65
2017 Non-supervisor 26 41 16 12 4 2 0 68 16 165
2014 Supervisor 12 39 16 21 9 3 0 52 31 67
2014 Non-supervisor 21 30 16 23 8 1 0 51 32 142
Top of page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 39 43 9 9 1 0 0 81 10 109
2020 Non-supervisor 47 34 9 7 4 0 0 80 11 281
2019 Supervisor 40 45 6 4 3 1 0 86 8 92
2019 Non-supervisor 42 38 10 7 3 0 0 80 10 258
2018 Supervisor 37 36 10 12 5 0 0 73 17 72
2018 Non-supervisor 32 45 13 7 3 0 1 77 10 183
2017 Supervisor 43 36 9 6 3 0 2 81 9 65
2017 Non-supervisor 38 43 10 4 5 0 0 81 9 165
2014 Supervisor 22 45 9 18 4 1 0 68 23 67
2014 Non-supervisor 27 46 13 9 5 1 0 73 14 142

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 45 41 7 5 1 0 0 86 6 109
2020 Non-supervisor 36 42 12 9 1 0 0 78 10 280
2019 Supervisor 38 43 10 5 3 0 0 81 9 91
2019 Non-supervisor 37 38 12 10 3 0 0 75 13 253
2018 Supervisor 35 39 11 13 3 0 0 73 16 72
2018 Non-supervisor 29 45 14 9 3 0 0 74 12 183
2017 Supervisor 39 43 6 9 3 0 0 82 12 65
2017 Non-supervisor 33 43 12 8 3 0 0 77 11 165

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 51 35 8 3 3 0 0 87 5 107
2020 Non-supervisor 56 27 7 7 3 0 1 83 10 281
2019 Supervisor 48 36 7 5 2 0 1 86 8 92
2019 Non-supervisor 48 28 13 7 3 1 1 77 10 259
2018 Supervisor 53 34 6 4 3 0 0 87 7 72
2018 Non-supervisor 39 39 11 6 3 0 2 79 9 183
2017 Supervisor 39 48 6 3 3 2 0 88 6 65
2017 Non-supervisor 42 38 11 3 3 2 1 83 6 165
2014 Supervisor 45 31 6 11 7 0 0 76 18 67
2014 Non-supervisor 39 36 12 9 3 1 1 75 13 142

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 40 38 10 11 0 0 1 79 12 106
2020 Non-supervisor 37 35 13 11 3 0 0 73 14 276
2019 Supervisor 37 38 12 9 3 0 0 76 12 92
2019 Non-supervisor 29 41 12 14 4 1 0 70 18 257
2018 Supervisor 38 42 8 8 4 0 0 80 12 72
2018 Non-supervisor 21 48 16 13 2 1 1 69 15 183
2017 Supervisor 34 43 11 9 3 0 0 77 12 65
2017 Non-supervisor 28 47 13 10 2 0 0 75 12 165
2014 Supervisor 29 34 13 20 3 0 0 64 23 67
2014 Non-supervisor 27 46 7 14 3 0 2 75 18 142

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 62 17 11 5 0 3 2 82 6 107
2020 Non-supervisor 60 20 9 4 3 2 1 83 8 281

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 29 40 14 14 2 1 0 70 16 109
2020 Non-supervisor 33 26 19 11 6 4 0 63 18 280
2019 Supervisor 29 47 8 9 4 3 0 79 14 92
2019 Non-supervisor 30 32 16 13 4 5 0 66 18 259
2018 Supervisor 28 35 19 12 5 0 0 63 18 71
2018 Non-supervisor 25 42 15 9 6 2 1 69 16 182
2017 Supervisor 31 40 11 8 11 0 0 71 18 65
2017 Non-supervisor 32 37 15 11 2 2 0 70 14 164
2014 Supervisor 21 37 18 14 8 3 0 60 22 67
2014 Non-supervisor 23 39 16 14 7 1 1 63 21 142

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 19 25 21 23 9 2 2 45 33 109
2020 Non-supervisor 26 25 15 15 13 5 1 54 30 281
2019 Supervisor 28 30 19 11 10 2 1 60 21 92
2019 Non-supervisor 30 26 13 15 12 4 0 59 28 259
2018 Supervisor 37 26 6 17 13 1 1 64 30 70
2018 Non-supervisor 23 34 18 12 10 2 1 59 22 183
2017 Supervisor 19 36 7 12 20 3 2 58 34 65
2017 Non-supervisor 24 29 12 23 9 4 0 55 33 165
2014 Supervisor 7 27 13 22 29 1 0 35 52 67
2014 Non-supervisor 14 22 13 23 22 3 1 38 48 142

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 40 23 18 13 5 0 2 64 17 109
2020 Non-supervisor 41 27 16 7 6 1 3 70 13 281
2019 Supervisor 34 27 21 10 5 1 2 62 16 92
2019 Non-supervisor 53 19 14 6 3 0 5 76 9 259

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 52 30 8 6 3 0 1 83 9 109
2020 Non-supervisor 45 25 16 7 2 1 4 73 10 281
2019 Supervisor 66 18 11 1 1 0 3 86 2 91
2019 Non-supervisor 50 27 12 4 3 2 3 80 7 258

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 86 4 4 1 0 4 1 95 1 109
2020 Non-supervisor 76 7 2 2 2 6 4 92 5 281
2019 Supervisor 89 5 0 2 0 1 3 98 2 90
2019 Non-supervisor 78 8 2 2 1 5 4 94 4 259

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 84 4 2 0 0 3 7 98 0 108
2020 Non-supervisor 74 10 6 1 2 1 6 91 3 280
2019 Supervisor 91 2 1 1 0 0 4 98 1 91
2019 Non-supervisor 77 7 1 3 1 1 10 94 5 257

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 49 38 7 6 1 0 0 87 6 109
2020 Non-supervisor 41 32 11 11 4 0 0 74 15 280
2019 Supervisor 52 31 8 5 4 0 0 83 10 92
2019 Non-supervisor 33 43 10 10 4 0 0 76 14 257
2018 Supervisor 47 41 4 7 1 0 0 88 8 72
2018 Non-supervisor 27 42 16 11 4 1 0 69 15 180
2017 Supervisor 54 34 3 6 3 0 0 88 9 64
2017 Non-supervisor 35 43 13 9 1 0 0 78 10 165
2014 Supervisor 36 46 5 11 3 0 0 82 14 67
2014 Non-supervisor 22 48 15 10 5 0 0 69 15 142

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 49 34 11 4 3 0 0 82 6 109
2020 Non-supervisor 47 28 14 7 4 0 0 75 11 281
2019 Supervisor 48 38 7 4 3 0 0 86 8 91
2019 Non-supervisor 37 38 15 6 3 0 0 76 9 259
2018 Supervisor 54 37 3 5 1 0 0 91 7 71
2018 Non-supervisor 33 42 14 8 3 0 0 75 11 182
2017 Supervisor 56 25 12 2 5 0 0 81 6 64
2017 Non-supervisor 36 40 16 7 2 0 0 76 8 165
2014 Supervisor 36 41 1 15 8 0 0 76 22 67
2014 Non-supervisor 24 38 17 14 5 1 1 64 20 141

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 41 41 9 7 1 0 1 83 8 109
2020 Non-supervisor 40 38 11 8 3 0 0 78 11 281
2019 Supervisor 42 37 8 9 2 1 1 81 11 90
2019 Non-supervisor 39 41 6 11 2 0 0 81 13 257
2018 Supervisor 43 37 7 10 4 0 0 79 14 72
2018 Non-supervisor 32 41 13 10 2 1 1 75 12 182
2017 Supervisor 46 38 8 5 3 0 0 84 8 64
2017 Non-supervisor 41 40 8 10 0 1 1 82 10 165
2014 Supervisor 49 28 6 12 4 0 0 78 16 67
2014 Non-supervisor 29 41 19 8 2 0 0 70 10 142

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 34 48 12 3 2 1 0 83 5 109
2020 Non-supervisor 28 45 14 8 3 2 0 75 10 279
2019 Supervisor 41 46 6 4 1 2 0 89 5 92
2019 Non-supervisor 30 41 15 7 1 5 0 75 9 259
2018 Supervisor 52 36 4 4 3 0 0 88 7 70
2018 Non-supervisor 31 38 19 6 3 3 0 71 10 182
2017 Supervisor 44 37 11 6 2 0 0 81 8 64
2017 Non-supervisor 25 43 21 6 1 4 0 71 8 165

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 38 37 13 10 2 0 0 75 12 109
2020 Non-supervisor 47 29 12 8 3 1 0 77 11 278
2019 Supervisor 45 32 12 10 1 0 0 77 11 92
2019 Non-supervisor 52 31 8 6 3 0 0 83 9 259
2018 Supervisor 47 31 7 8 6 0 0 79 14 72
2018 Non-supervisor 53 32 7 3 3 1 0 86 7 182
2017 Supervisor 33 48 7 8 4 0 0 81 12 65
2017 Non-supervisor 55 26 9 8 2 1 0 81 10 165
2014 Supervisor 40 25 15 15 5 0 0 65 19 67
2014 Non-supervisor 45 36 9 5 4 0 0 82 9 141

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 9 34 27 22 9 0 0 42 31 109
2020 Non-supervisor 29 33 23 12 3 0 0 62 15 277
2019 Supervisor 9 31 31 20 10 0 0 39 30 91
2019 Non-supervisor 32 40 18 6 3 0 0 72 9 258
2018 Supervisor 15 22 38 12 12 0 0 37 25 72
2018 Non-supervisor 37 38 13 7 4 1 0 76 11 182
2017 Supervisor 7 38 35 14 5 2 0 46 19 65
2017 Non-supervisor 39 41 17 2 1 0 0 80 3 165
2014 Supervisor 19 32 17 16 15 0 1 52 31 67
2014 Non-supervisor 34 45 18 4 0 0 0 78 4 142

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 56 44 109
2020 Non-supervisor 53 47 281

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 80 16 2 2 0 0 1 96 2 109
2020 Non-supervisor 66 15 6 3 0 2 8 90 4 281

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Supervisor 33 30 37 109
2020 Non-supervisor 31 31 38 280
2019 Supervisor 33 35 32 92
2019 Non-supervisor 32 29 40 259
2018 Supervisor 25 39 35 72
2018 Non-supervisor 27 28 44 183
2017 Supervisor 31 41 28 65
2017 Non-supervisor 24 31 44 164
2014 Supervisor 45 21 34 67
2014 Non-supervisor 31 25 44 141

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Supervisor 8 24 55 3 0 11 37
2020 Non-supervisor 5 31 37 6 15 7 86
2019 Supervisor 10 29 35 13 0 13 31
2019 Non-supervisor 7 33 28 5 15 12 83
2018 Supervisor 19 10 53 17 0 0 18
2018 Non-supervisor 6 20 38 8 20 8 50
2017 Supervisor 31 15 49 0 0 5 20
2017 Non-supervisor 13 30 39 5 8 5 40
2014 Supervisor 4 10 59 20 9999 7 30
2014 Non-supervisor 2 25 53 11 9999 9 44
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 61 29 5 5 0 0 0 90 5 109
2020 Non-supervisor 52 37 7 3 1 0 0 89 4 279
2019 Supervisor 69 23 5 2 1 0 0 92 3 92
2019 Non-supervisor 57 32 7 2 1 0 0 89 3 258
2018 Supervisor 65 30 0 3 3 0 0 95 5 72
2018 Non-supervisor 52 36 4 6 1 0 0 89 7 181
2017 Supervisor 65 29 3 3 0 0 0 94 3 65
2017 Non-supervisor 47 41 8 3 1 0 0 88 4 165
2014 Supervisor 52 36 6 5 2 0 0 88 6 67
2014 Non-supervisor 43 42 9 4 2 0 0 85 6 142

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 27 49 10 8 5 0 0 76 14 109
2020 Non-supervisor 38 40 11 9 1 0 0 78 10 280
2019 Supervisor 36 52 4 4 3 0 0 88 8 92
2019 Non-supervisor 40 43 11 5 0 1 0 83 5 259
2018 Supervisor 35 45 5 9 6 0 0 80 15 72
2018 Non-supervisor 37 45 12 3 3 1 0 82 5 183
2017 Supervisor 39 41 6 12 2 0 0 80 14 65
2017 Non-supervisor 36 46 10 7 1 1 0 83 7 165
2014 Supervisor 23 36 20 10 9 3 0 60 20 67
2014 Non-supervisor 29 42 13 13 3 1 0 72 15 142

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 5 17 47 26 4 1 0 31 22 109
2020 Non-supervisor 7 28 32 22 10 1 0 32 35 281
2019 Supervisor 10 23 42 15 7 1 2 23 33 92
2019 Non-supervisor 9 23 34 22 10 1 1 33 33 259
2018 Supervisor 3 28 47 18 3 0 1 21 31 70
2018 Non-supervisor 9 20 42 20 8 1 0 29 29 183
2017 Supervisor 3 29 40 20 3 0 6 24 34 65
2017 Non-supervisor 5 20 40 24 9 1 2 34 25 165
2014 Supervisor 2 17 37 35 4 3 2 42 19 67
2014 Non-supervisor 10 16 46 20 6 1 2 26 27 141

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 4 5 37 39 14 0 1 54 9 108
2020 Non-supervisor 4 14 23 33 23 3 1 58 19 280
2019 Supervisor 2 22 34 27 11 2 2 40 25 92
2019 Non-supervisor 8 12 27 31 20 2 1 52 21 258
2018 Supervisor 3 14 34 35 11 0 3 48 18 72
2018 Non-supervisor 4 14 29 34 16 1 1 52 19 183
2017 Supervisor 2 17 34 25 16 2 5 44 20 65
2017 Non-supervisor 5 18 27 28 15 2 4 46 25 165
2014 Supervisor 5 16 33 28 15 3 0 44 22 67
2014 Non-supervisor 6 11 35 33 13 1 1 47 17 142

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 17 22 33 23 5 0 0 28 39 109
2020 Non-supervisor 16 24 29 17 12 1 1 29 41 278
2019 Supervisor 15 26 33 17 6 0 3 23 43 91
2019 Non-supervisor 17 23 33 13 10 3 0 24 42 259
2018 Supervisor 12 12 33 28 13 0 3 41 25 71
2018 Non-supervisor 10 27 30 19 13 1 1 32 38 182
2017 Supervisor 11 22 29 28 10 0 2 38 33 65
2017 Non-supervisor 9 29 36 13 10 1 3 24 40 164
2014 Supervisor 8 26 38 22 4 0 1 27 34 67
2014 Non-supervisor 17 27 30 18 4 1 2 23 46 141

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 13 31 34 18 4 0 0 21 44 108
2020 Non-supervisor 17 20 32 18 11 1 1 30 38 278
2019 Supervisor 21 33 29 15 1 1 1 17 54 92
2019 Non-supervisor 10 22 35 23 9 0 0 32 33 257
2018 Supervisor 10 46 30 12 1 0 1 13 56 69
2018 Non-supervisor 8 21 39 23 8 1 0 31 29 183
2017 Supervisor 11 22 51 13 2 0 2 14 34 64
2017 Non-supervisor 4 22 40 23 9 0 2 33 27 165
2014 Supervisor 11 24 40 19 4 1 0 24 36 67
2014 Non-supervisor 8 22 35 24 9 0 2 34 30 141

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 26 26 27 14 5 0 3 19 53 109
2020 Non-supervisor 12 21 27 19 17 2 2 36 35 280
2019 Supervisor 14 27 27 15 13 1 2 29 43 92
2019 Non-supervisor 12 17 23 20 21 3 2 44 32 257
2018 Supervisor 7 33 43 11 6 0 1 17 40 71
2018 Non-supervisor 11 20 28 23 15 1 1 39 32 183
2017 Supervisor 14 25 42 14 4 0 2 18 39 65
2017 Non-supervisor 8 16 29 22 16 3 6 42 27 164
2014 Supervisor 11 21 31 25 7 3 2 34 34 67
2014 Non-supervisor 6 21 29 26 11 2 4 40 29 141

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 6 11 29 44 9 0 1 54 17 109
2020 Non-supervisor 6 12 25 32 19 3 3 54 19 279
2019 Supervisor 11 16 35 23 9 1 5 34 29 92
2019 Non-supervisor 12 15 23 23 21 5 1 47 29 258
2018 Supervisor 6 10 37 34 11 0 3 47 16 72
2018 Non-supervisor 6 17 32 27 15 3 2 43 23 179
2017 Supervisor 11 20 27 28 11 0 3 40 33 65
2017 Non-supervisor 10 21 34 19 8 2 6 30 33 165
2014 Supervisor 14 17 28 31 7 3 0 40 31 67
2014 Non-supervisor 6 19 26 28 16 1 4 46 26 141

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 11 18 43 19 7 1 0 27 30 108
2020 Non-supervisor 9 17 34 22 15 3 1 38 27 278
2019 Supervisor 14 23 44 12 3 1 2 16 38 92
2019 Non-supervisor 11 19 34 20 12 3 1 33 31 259
2018 Supervisor 8 11 37 32 10 1 1 43 19 70
2018 Non-supervisor 7 18 41 22 10 2 0 32 26 183
2017 Supervisor 11 16 38 20 10 0 5 32 28 65
2017 Non-supervisor 5 19 35 21 14 2 4 37 25 163
2014 Supervisor 8 19 40 24 6 1 1 31 28 67
2014 Non-supervisor 8 22 39 19 8 2 2 28 31 141

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 1 13 38 36 11 0 1 47 14 109
2020 Non-supervisor 3 16 39 29 13 0 1 42 19 279
2019 Supervisor 3 16 37 36 7 0 1 43 20 92
2019 Non-supervisor 3 13 34 28 20 1 1 49 16 259

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 18 42 21 15 3 1 0 61 18 108
2020 Non-supervisor 30 43 13 10 3 1 0 75 12 278
2019 Supervisor 16 49 16 11 8 0 0 66 19 91
2019 Non-supervisor 25 39 16 13 5 3 0 66 18 259

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 63 25 5 5 2 0 0 88 6 109
2020 Non-supervisor 58 25 3 9 5 0 0 83 14 280
2019 Supervisor 66 26 4 3 0 0 0 93 3 92
2019 Non-supervisor 52 29 6 8 4 1 0 82 12 258
2018 Supervisor 64 26 8 0 1 0 0 90 1 71
2018 Non-supervisor 44 30 10 10 4 0 0 75 15 181
2017 Supervisor 60 26 6 3 5 0 0 86 8 65
2017 Non-supervisor 52 33 6 6 2 1 0 85 9 165
2014 Supervisor 54 30 6 9 1 0 0 83 11 67
2014 Non-supervisor 50 31 7 8 3 1 0 82 11 142

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 69 26 3 2 1 0 0 95 3 109
2020 Non-supervisor 63 25 5 6 1 0 0 88 7 280
2019 Supervisor 72 24 3 1 0 0 0 96 1 92
2019 Non-supervisor 63 28 4 3 2 0 0 91 5 257
2018 Supervisor 75 18 4 0 3 0 0 93 3 71
2018 Non-supervisor 55 29 10 4 2 0 0 84 6 182
2017 Supervisor 60 32 5 2 2 0 0 92 3 65
2017 Non-supervisor 61 32 5 0 2 0 0 94 2 165
2014 Supervisor 57 32 3 6 1 0 0 89 8 66
2014 Non-supervisor 54 34 4 6 2 0 0 88 8 141

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 62 32 2 4 0 0 0 95 4 108
2020 Non-supervisor 56 30 7 6 1 0 0 86 7 278
2019 Supervisor 67 25 4 4 0 0 0 91 4 91
2019 Non-supervisor 58 29 8 3 1 1 0 88 4 258
2018 Supervisor 70 23 3 4 0 0 0 93 4 71
2018 Non-supervisor 47 37 9 4 2 1 0 85 6 182

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 40 47 8 4 0 1 0 88 4 109
2020 Non-supervisor 47 35 8 6 2 2 0 84 8 281
2019 Supervisor 48 40 3 6 1 2 0 89 8 92
2019 Non-supervisor 48 33 9 5 2 3 0 83 8 257
2018 Supervisor 56 36 6 1 0 1 0 93 1 72
2018 Non-supervisor 48 37 8 3 2 3 0 88 5 181
2017 Supervisor 52 40 3 0 5 0 0 92 5 65
2017 Non-supervisor 44 40 6 6 1 4 0 87 7 165
2014 Supervisor 45 39 6 6 3 1 0 85 9 67
2014 Non-supervisor 47 41 5 4 1 1 0 89 6 141

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 40 40 12 4 2 2 0 81 6 109
2020 Non-supervisor 50 32 8 6 2 2 0 84 8 279
2019 Supervisor 54 33 10 2 0 0 0 88 2 91
2019 Non-supervisor 49 34 10 2 2 3 0 86 4 258
2018 Supervisor 53 33 11 1 1 0 0 86 3 72
2018 Non-supervisor 43 35 12 4 1 4 1 83 5 182
2017 Supervisor 51 36 8 3 0 2 0 89 3 65
2017 Non-supervisor 41 38 9 4 1 8 0 86 5 165
2014 Supervisor 43 31 16 0 1 7 0 81 2 67
2014 Non-supervisor 47 36 8 2 2 5 0 87 4 142

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 62 29 5 4 1 0 0 91 5 108
2020 Non-supervisor 65 25 5 3 2 0 0 89 5 281
2019 Supervisor 71 23 4 2 0 0 0 93 2 90
2019 Non-supervisor 65 24 7 3 1 0 0 89 4 259
2018 Supervisor 63 28 6 4 0 0 0 90 4 72
2018 Non-supervisor 58 35 3 3 1 0 0 93 4 181
2017 Supervisor 58 34 3 5 0 0 0 92 5 65
2017 Non-supervisor 60 31 6 1 2 0 0 91 2 165
2014 Supervisor 54 36 4 3 3 0 0 89 6 67
2014 Non-supervisor 54 37 4 3 3 0 0 91 5 142

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 59 30 3 2 2 3 2 93 4 109
2020 Non-supervisor 58 21 8 2 2 5 4 86 5 281

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 41 29 21 6 2 2 0 72 8 109
2020 Non-supervisor 36 32 17 5 3 7 0 73 8 281

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 54 31 5 3 2 4 2 90 5 108
2020 Non-supervisor 51 24 6 6 4 6 3 83 11 281

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 38 37 15 4 3 4 0 78 7 109
2020 Non-supervisor 32 28 12 11 4 7 5 69 17 280
2019 Supervisor 36 39 10 7 2 5 1 80 9 92
2019 Non-supervisor 34 26 17 7 3 10 3 69 12 258
2018 Supervisor 35 40 12 8 1 3 1 78 9 71
2018 Non-supervisor 26 30 16 9 6 9 3 64 18 182
2017 Supervisor 38 35 9 8 3 5 2 79 11 65
2017 Non-supervisor 29 28 13 12 3 10 5 67 17 165
2014 Supervisor 33 34 13 5 7 7 0 72 13 67
2014 Non-supervisor 30 26 16 11 3 6 6 65 17 141

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 42 34 8 12 3 1 1 77 15 109
2020 Non-supervisor 37 31 10 13 4 4 0 71 18 280
2019 Supervisor 48 21 11 12 2 3 2 73 15 91
2019 Non-supervisor 37 30 12 11 4 5 0 71 16 259
2018 Supervisor 59 22 8 10 0 0 1 82 10 72
2018 Non-supervisor 32 31 17 9 6 3 2 66 16 183
2017 Supervisor 55 28 14 2 0 2 0 84 2 65
2017 Non-supervisor 36 36 10 11 4 4 0 74 16 165
2014 Supervisor 53 33 6 6 0 2 0 88 6 67
2014 Non-supervisor 37 38 9 11 6 0 0 75 17 142

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 40 34 20 5 0 0 0 74 5 109
2020 Non-supervisor 44 32 15 8 1 0 0 76 9 281
2019 Supervisor 40 30 18 9 1 2 0 72 10 91
2019 Non-supervisor 44 33 14 5 2 2 0 79 7 256
2018 Supervisor 46 36 16 1 0 0 0 82 1 71
2018 Non-supervisor 40 36 15 5 2 2 0 78 7 182

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 28 27 17 8 7 7 6 63 17 109
2020 Non-supervisor 31 18 12 13 9 17 1 60 26 280
2019 Supervisor 22 24 20 7 7 19 2 58 17 92
2019 Non-supervisor 24 25 17 8 9 16 1 59 21 255
2018 Supervisor 24 31 22 7 5 8 3 62 14 72
2018 Non-supervisor 22 21 21 10 7 16 2 53 21 183
2017 Supervisor 32 16 20 14 8 8 3 53 24 65
2017 Non-supervisor 24 20 14 10 9 19 3 57 25 165
2014 Supervisor 24 21 15 19 9 9 3 50 32 67
2014 Non-supervisor 16 19 22 13 13 14 3 42 31 142

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 39 54 3 4 0 0 0 93 4 109
2020 Non-supervisor 34 45 5 13 3 0 0 79 16 281

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 27 53 9 10 0 1 0 81 10 108
2020 Non-supervisor 31 41 10 14 5 0 0 71 19 281
2019 Supervisor 50 26 7 15 1 0 1 77 17 92
2019 Non-supervisor 49 33 4 10 5 0 0 82 15 258
2017 Supervisor 56 23 3 12 6 0 0 79 18 65
2017 Non-supervisor 38 41 6 13 3 0 0 79 16 165
2014 Supervisor 61 22 4 9 3 0 0 83 12 67
2014 Non-supervisor 45 38 9 6 2 0 0 83 9 141

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 42 46 7 3 2 0 1 89 5 108
2020 Non-supervisor 43 34 10 9 4 1 0 78 13 278
2019 Supervisor 48 41 6 3 0 1 0 91 4 90
2019 Non-supervisor 52 31 7 7 2 0 0 84 9 254
2017 Supervisor 46 42 5 7 0 0 0 88 7 65
2017 Non-supervisor 51 40 6 3 1 0 0 91 4 164
2014 Supervisor 67 24 4 5 0 0 0 91 5 67
2014 Non-supervisor 48 37 8 6 1 1 0 86 6 141

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 81 18 0 1 0 0 0 99 1 109
2020 Non-supervisor 82 12 2 2 1 0 0 94 3 280
2017 Supervisor 72 23 0 5 0 0 0 95 5 64
2017 Non-supervisor 77 19 2 2 0 0 0 96 2 165
2014 Supervisor 77 15 3 3 0 2 0 94 3 67
2014 Non-supervisor 75 19 2 2 1 0 1 95 3 141

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 28 39 20 10 1 2 1 68 11 109
2020 Non-supervisor 38 29 15 6 4 5 3 73 10 280
2019 Supervisor 33 34 25 4 4 0 0 66 9 92
2019 Non-supervisor 34 26 16 8 4 10 4 69 13 258

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 6 94 108
2020 Non-supervisor 9 91 281
2019 Supervisor 5 95 92
2019 Non-supervisor 13 87 258
2018 Supervisor 7 93 71
2018 Non-supervisor 11 89 183

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 22 17 14 8 3 32 5 60 18 109
2020 Non-supervisor 17 11 12 6 5 40 10 55 22 281
2019 Supervisor 28 11 20 8 0 26 7 59 12 91
2019 Non-supervisor 16 12 14 7 5 36 11 51 22 258
2018 Supervisor 33 18 11 7 0 28 3 74 9 72
2018 Non-supervisor 13 15 17 7 3 38 7 50 18 183
2017 Supervisor 29 20 18 6 5 19 3 63 14 65
2017 Non-supervisor 15 14 12 5 1 44 8 63 13 164
2014 Supervisor 13 20 15 7 7 29 8 53 23 67
2014 Non-supervisor 8 13 18 5 4 41 11 44 19 142

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 38 37 12 5 1 7 1 81 6 109
2020 Non-supervisor 37 26 14 5 3 14 1 74 10 281
2019 Supervisor 45 23 19 4 1 7 0 74 6 92
2019 Non-supervisor 41 21 14 7 4 13 0 71 12 259
2018 Supervisor 52 31 10 4 1 1 1 85 5 72
2018 Non-supervisor 29 33 19 4 4 12 0 70 9 182
2017 Supervisor 43 29 15 5 2 7 0 77 7 65
2017 Non-supervisor 29 31 16 7 1 14 2 71 10 164
2014 Supervisor 27 27 13 12 7 14 0 62 23 67
2014 Non-supervisor 25 25 21 6 3 18 2 63 10 142

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 24 9 18 2 1 40 7 62 5 109
2020 Non-supervisor 18 11 14 2 3 42 10 59 11 281
2019 Supervisor 25 9 18 0 0 39 9 66 0 91
2019 Non-supervisor 19 10 14 2 2 42 11 60 10 258
2018 Supervisor 33 11 14 1 1 35 5 73 4 72
2018 Non-supervisor 13 13 20 2 2 43 7 52 8 182
2017 Supervisor 20 9 20 2 0 42 8 57 3 65
2017 Non-supervisor 16 14 15 0 1 47 9 66 1 165
2014 Supervisor 18 12 21 0 1 39 10 57 3 67
2014 Non-supervisor 10 7 15 1 1 49 16 48 8 142

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 42 32 15 3 1 7 2 80 4 109
2020 Non-supervisor 37 27 12 4 2 17 2 78 7 281
2019 Supervisor 49 22 17 0 0 12 0 80 0 92
2019 Non-supervisor 45 20 15 2 2 15 0 77 5 258
2018 Supervisor 53 28 8 1 0 7 3 90 1 72
2018 Non-supervisor 30 35 18 3 2 12 0 74 6 181
2017 Supervisor 35 37 17 0 0 11 0 81 0 65
2017 Non-supervisor 35 29 15 1 2 16 2 78 4 165
2014 Supervisor 31 22 22 3 1 20 0 67 6 67
2014 Non-supervisor 30 23 16 2 1 24 3 73 5 142

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 7 93 109
2020 Non-supervisor 8 92 281

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 8 92 108
2020 Non-supervisor 12 88 280
2019 Supervisor 17 83 92
2019 Non-supervisor 18 82 259
2017 Supervisor 17 83 65
2017 Non-supervisor 13 87 165
2014 Supervisor 14 86 67
2014 Non-supervisor 16 84 142

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 94 6 16
2019 Non-supervisor 76 24 46
2017 Supervisor 72 28 11
2017 Non-supervisor 86 14 21
2014 Non-supervisor 91 9 23

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 Supervisor 53 41 0 6 0 0 0 94 6 15
2019 Non-supervisor 58 22 6 9 6 0 0 80 14 35
2017 Non-supervisor 55 40 0 6 0 0 0 94 6 18
2014 Non-supervisor 67 29 4 0 0 0 0 96 0 21

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 59 27 3 6 0 5 1 90 7 109
2020 Non-supervisor 51 29 10 4 1 2 3 84 6 281
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 39 35 10 12 3 1 0 74 15 107
2020 Non-supervisor 36 37 11 10 5 1 0 74 15 281

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 43 34 15 8 0 0 0 77 8 109
2020 Non-supervisor 45 39 7 6 1 0 0 85 8 281

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 37 38 14 10 2 0 0 74 12 109
2020 Non-supervisor 40 33 12 11 2 1 0 75 13 280

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 37 39 16 6 1 0 1 77 7 109
2020 Non-supervisor 38 33 18 6 2 2 1 73 8 278

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 55 32 8 4 0 1 1 88 4 109
2020 Non-supervisor 55 27 12 2 1 1 1 84 3 277

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 70 20 3 0 0 7 0 97 0 109
2020 Non-supervisor 71 14 5 1 0 8 1 93 1 281

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 65 29 2 4 1 0 0 93 5 109
2020 Non-supervisor 51 34 9 5 0 2 0 86 5 281

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 54 32 7 5 1 1 0 87 6 109
2020 Non-supervisor 58 26 8 5 3 0 0 84 8 280

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 61 27 7 3 0 2 1 90 3 109
2020 Non-supervisor 64 20 9 6 0 0 1 85 6 281

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 100 0 109

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 15 42 15 20 5 1 1 59 26 109

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 55 32 8 5 0 1 0 88 5 109
2020 Non-supervisor 45 42 6 5 1 1 0 88 6 281
2019 Supervisor 40 35 15 6 4 0 0 75 10 92
2019 Non-supervisor 37 41 8 6 2 5 0 83 8 259
2018 Supervisor 44 36 10 7 1 1 0 81 8 72
2018 Non-supervisor 35 44 13 3 4 1 0 79 8 182
2017 Supervisor 35 47 9 6 3 0 0 82 9 65
2017 Non-supervisor 30 47 12 7 4 1 0 77 10 165

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 42 32 13 12 0 1 0 75 12 109
2020 Non-supervisor 49 26 10 8 6 1 0 76 14 278

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 53 32 12 3 0 0 1 85 3 108
2020 Non-supervisor 59 24 9 5 2 0 0 84 8 279

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 36 30 17 15 0 2 0 68 15 108
2020 Non-supervisor 42 30 12 11 4 0 0 73 15 281
2019 Supervisor 26 38 21 10 4 1 0 64 15 92
2019 Non-supervisor 27 39 14 12 5 3 0 68 18 258
2018 Supervisor 39 32 15 12 1 0 0 71 14 71
2018 Non-supervisor 31 41 13 8 5 3 0 74 13 183
2017 Supervisor 30 37 16 14 3 0 0 67 17 65
2017 Non-supervisor 23 46 15 9 5 1 0 70 14 165

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 22 48 10 16 3 0 1 71 19 109
2019 Supervisor 27 35 11 16 7 4 0 65 23 91

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 56 17 10 7 10 0 0 73 17 109
2020 Non-supervisor 46 23 11 9 8 0 3 71 17 279

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 43 31 13 6 5 0 1 76 11 108
2020 Non-supervisor 37 34 17 8 4 0 0 71 12 278
2019 Supervisor 18 38 19 14 10 0 1 57 24 92
2019 Non-supervisor 26 34 19 9 12 0 0 60 21 259
2018 Supervisor 15 33 30 14 8 0 0 48 22 71
2018 Non-supervisor 15 28 23 16 16 0 2 44 32 183
2017 Supervisor 17 19 15 18 28 0 3 37 48 65
2017 Non-supervisor 9 24 27 19 19 0 1 34 39 165

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 5 16 32 26 22 0 0 21 47 109
2020 Non-supervisor 13 21 29 24 13 1 0 34 37 280
2019 Supervisor 7 8 38 23 24 0 0 14 48 91
2019 Non-supervisor 16 28 28 17 10 0 0 44 27 259
2018 Supervisor 3 16 20 46 14 0 0 19 61 71
2018 Non-supervisor 10 30 31 17 11 0 1 40 29 183
2017 Supervisor 4 14 36 30 15 2 0 18 45 65
2017 Non-supervisor 12 32 29 19 9 0 0 43 28 165

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 8 30 27 17 17 0 0 39 34 109
2020 Non-supervisor 20 20 27 18 14 1 0 41 32 279
2019 Supervisor 5 20 36 19 20 0 0 25 39 91
2019 Non-supervisor 17 31 28 13 9 0 0 49 23 259
2018 Supervisor 9 22 23 40 7 0 0 31 46 71
2018 Non-supervisor 15 29 30 17 8 0 2 44 26 183
2017 Supervisor 3 24 35 22 13 2 1 28 36 65
2017 Non-supervisor 16 33 27 20 4 0 0 49 24 164

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 8 18 28 24 22 0 0 26 46 109
2020 Non-supervisor 25 20 21 19 13 1 0 46 32 278
2019 Supervisor 3 26 29 25 15 0 1 29 41 92
2019 Non-supervisor 23 27 23 15 12 0 0 50 27 258
2018 Supervisor 11 15 36 24 14 0 0 26 38 71
2018 Non-supervisor 15 29 25 16 13 1 1 45 30 183
2017 Supervisor 5 26 26 19 23 2 0 31 43 64
2017 Non-supervisor 20 27 24 17 10 1 1 48 27 165

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 15 30 25 15 14 0 0 46 29 107
2020 Non-supervisor 37 28 18 11 5 0 1 66 16 280
2019 Supervisor 17 33 26 11 14 0 0 49 25 91
2019 Non-supervisor 45 29 13 7 5 0 2 75 12 258
2018 Supervisor 24 24 28 16 7 0 0 49 23 71
2018 Non-supervisor 38 33 13 9 4 0 3 73 13 183
2017 Supervisor 15 35 24 17 7 2 1 51 25 65
2017 Non-supervisor 37 37 14 5 2 0 3 77 8 165

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 10 25 23 23 18 0 0 36 42 108
2020 Non-supervisor 20 31 23 14 11 0 0 51 25 280
2019 Supervisor 10 25 30 19 17 0 0 35 36 91
2019 Non-supervisor 30 32 19 13 6 0 0 62 20 258
2018 Supervisor 14 21 38 18 9 0 0 35 27 70
2018 Non-supervisor 31 30 20 11 7 1 1 61 18 183
2017 Supervisor 24 19 31 16 10 0 0 44 25 65
2017 Non-supervisor 23 42 19 8 7 1 0 65 15 163

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 20 27 10 12 27 0 4 49 40 109
2020 Non-supervisor 31 23 18 10 9 0 10 60 20 281

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 31 38 20 8 3 0 0 69 11 109
2020 Non-supervisor 33 31 23 8 4 0 1 64 12 281
2019 Supervisor 34 31 23 7 5 0 0 65 12 92
2019 Non-supervisor 32 33 19 10 4 2 0 66 15 257
2018 Supervisor 30 29 24 12 4 0 1 60 16 72
2018 Non-supervisor 29 34 26 6 2 1 2 65 8 179
2017 Supervisor 39 29 15 7 9 0 0 68 17 65
2017 Non-supervisor 28 37 25 8 2 0 0 65 10 163

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 23 39 22 14 3 0 0 62 16 109
2020 Non-supervisor 22 34 27 10 7 1 0 56 17 280
2019 Supervisor 18 39 21 12 10 0 0 57 22 92
2019 Non-supervisor 24 34 26 10 5 1 0 59 15 254
2018 Supervisor 15 38 30 13 3 0 1 54 16 72
2018 Non-supervisor 17 45 26 7 4 1 1 63 11 179
2017 Supervisor 17 38 23 15 8 0 0 54 23 65
2017 Non-supervisor 23 35 26 12 3 1 0 59 15 163

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 34 32 22 10 2 0 0 66 12 109
2020 Non-supervisor 33 31 22 9 5 0 0 64 14 281
2019 Supervisor 32 33 16 13 7 0 0 65 20 91
2019 Non-supervisor 25 37 22 11 4 1 0 62 15 255
2018 Supervisor 33 32 19 10 4 0 1 66 15 72
2018 Non-supervisor 18 37 32 7 6 1 1 55 13 180
2017 Supervisor 34 28 24 4 9 0 0 62 14 65
2017 Non-supervisor 26 38 22 8 5 0 1 65 13 163

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 43 31 15 7 5 0 0 74 11 108
2020 Non-supervisor 55 27 10 4 5 0 0 82 8 278
2019 Supervisor 50 31 9 6 6 0 0 80 11 92
2019 Non-supervisor 51 24 14 7 4 1 0 76 11 256

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 32 28 25 10 4 0 0 61 14 108
2020 Non-supervisor 28 28 24 13 7 0 0 56 20 280

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 26 30 25 16 3 0 0 56 19 109
2020 Non-supervisor 30 26 24 12 7 0 1 56 20 279
2019 Supervisor 23 33 26 12 6 0 0 56 18 91
2019 Non-supervisor 33 32 21 9 5 1 0 66 14 256
2018 Supervisor 18 36 26 16 3 0 1 55 19 72
2018 Non-supervisor 25 38 21 12 2 1 1 64 14 177
2017 Supervisor 15 38 23 21 3 0 0 54 24 65
2017 Non-supervisor 27 41 20 10 2 0 0 68 12 163

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 45 30 12 10 2 0 1 76 12 109
2020 Non-supervisor 38 33 18 7 3 0 1 71 10 278
2019 Supervisor 64 15 12 8 0 0 0 80 8 90
2019 Non-supervisor 58 21 11 6 3 1 0 80 9 256
2018 Supervisor 66 17 9 4 3 0 1 84 7 72
2018 Non-supervisor 50 23 15 6 4 0 1 74 11 179
2017 Supervisor 66 15 8 5 4 0 1 83 9 65
2017 Non-supervisor 56 27 13 4 1 0 0 83 4 165

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 31 39 18 10 3 0 0 70 12 107
2020 Non-supervisor 28 39 18 13 2 0 0 67 15 278

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 76 17 3 2 0 0 2 95 2 108
2020 Non-supervisor 66 16 10 3 1 1 3 85 5 280
2019 Supervisor 85 8 3 2 0 0 2 94 2 92
2019 Non-supervisor 76 12 3 3 1 0 5 93 4 254
2018 Supervisor 78 16 3 0 0 3 1 97 0 72
2018 Non-supervisor 71 15 5 2 2 1 4 91 4 177

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 87 7 3 2 1 0 0 94 3 107
2020 Non-supervisor 81 9 3 2 2 0 2 92 4 278
2019 Supervisor 83 13 1 0 1 0 2 98 1 91
2019 Non-supervisor 77 10 5 4 3 0 1 88 7 259
2018 Supervisor 79 7 6 3 1 3 1 90 4 72
2018 Non-supervisor 74 12 4 4 2 2 3 89 6 178
2017 Supervisor 78 9 6 3 0 0 4 90 3 65
2017 Non-supervisor 80 10 4 2 1 1 2 92 4 165

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 59 30 8 1 1 0 1 90 2 107
2020 Non-supervisor 66 23 7 2 2 0 1 90 4 280
2019 Supervisor 56 32 9 2 1 0 0 88 3 92
2019 Non-supervisor 67 19 8 5 1 0 0 87 6 259
2018 Supervisor 65 24 6 1 3 0 1 90 4 72
2018 Non-supervisor 59 25 12 2 0 1 2 86 2 182
2017 Supervisor 59 23 12 6 0 0 0 82 6 65
2017 Non-supervisor 62 21 10 4 1 0 2 85 4 165

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 65 20 9 4 1 0 1 86 5 109
2020 Non-supervisor 68 16 8 5 2 0 1 85 7 279
2019 Supervisor 66 22 8 3 0 0 0 88 3 92
2019 Non-supervisor 64 19 6 5 4 0 1 84 9 259
2018 Supervisor 56 30 7 0 6 0 1 87 6 72
2018 Non-supervisor 61 20 10 7 2 0 1 81 9 183
2017 Supervisor 77 11 6 5 2 0 0 88 6 65
2017 Non-supervisor 63 21 12 1 3 0 1 84 4 164

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 46 33 15 4 2 0 0 79 6 109
2020 Non-supervisor 72 5 2 0 1 1 19 96 1 280
2019 Supervisor 51 33 10 4 2 0 0 84 6 92
2019 Non-supervisor 67 5 0 1 0 0 28 99 1 257
2018 Supervisor 50 30 13 4 3 0 0 80 7 72
2018 Non-supervisor 59 7 3 0 0 0 31 96 0 182
2017 Supervisor 51 30 16 2 2 0 0 81 3 65
2017 Non-supervisor 61 7 2 0 1 0 29 96 1 165

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 63 23 13 0 0 0 1 87 0 109
2020 Non-supervisor 68 20 7 2 1 0 2 89 4 281
2019 Supervisor 63 28 8 0 1 0 0 91 1 92
2019 Non-supervisor 68 21 5 2 1 0 2 92 3 257
2018 Supervisor 55 23 15 3 4 0 0 78 7 72
2018 Non-supervisor 60 26 6 3 0 1 4 90 3 181
2017 Supervisor 62 22 14 3 0 0 0 83 3 64
2017 Non-supervisor 59 20 13 1 2 1 3 83 3 165

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 85 11 3 0 0 0 1 97 0 109
2020 Non-supervisor 65 18 7 3 6 0 1 84 9 280
2019 Supervisor 91 8 0 0 0 0 1 100 0 91
2019 Non-supervisor 70 11 7 3 7 0 2 83 10 258
2018 Supervisor 89 7 1 0 0 0 3 99 0 72
2018 Non-supervisor 73 14 5 3 2 0 4 90 5 182
2017 Supervisor 88 6 1 0 2 0 3 97 2 65
2017 Non-supervisor 64 13 8 7 4 0 5 81 11 165

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 51 25 18 5 0 0 1 77 6 109
2020 Non-supervisor 37 30 20 9 3 1 0 68 12 280
2019 Supervisor 56 32 9 2 0 0 1 89 2 92
2019 Non-supervisor 50 30 15 3 2 0 1 81 4 258
2018 Supervisor 54 33 10 0 1 0 1 88 1 72
2018 Non-supervisor 43 33 18 3 1 0 2 78 4 182
2017 Supervisor 57 26 7 6 0 0 3 86 6 65
2017 Non-supervisor 43 34 16 4 1 1 2 79 5 165

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 23 38 33 6 1 0 0 61 6 108
2020 Non-supervisor 23 39 25 8 4 0 0 63 13 281

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 8 21 46 20 5 0 0 29 25 109
2020 Non-supervisor 10 31 39 14 6 0 0 41 20 281
2019 Supervisor 3 26 43 25 2 0 0 29 27 92
2019 Non-supervisor 13 34 37 13 3 0 0 47 16 258
2018 Supervisor 8 17 47 25 3 0 0 25 27 72
2018 Non-supervisor 14 31 40 10 4 0 1 45 15 183
2017 Supervisor 3 21 43 26 7 0 0 24 33 65
2017 Non-supervisor 10 31 43 14 3 0 0 41 17 165

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 10 38 34 15 3 0 0 18 47 109
2020 Non-supervisor 10 23 41 18 7 0 0 25 34 280
2019 Supervisor 8 30 40 20 2 0 0 22 38 90
2019 Non-supervisor 10 17 42 21 10 0 0 31 27 258
2018 Supervisor 7 23 50 20 1 0 0 21 29 72
2018 Non-supervisor 5 19 41 23 12 0 0 35 25 182
2017 Supervisor 3 36 38 18 5 0 0 23 39 65
2017 Non-supervisor 4 20 40 25 10 0 0 35 24 165
Top of page

Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 26 55 19 0 68 32 109
2020 Non-supervisor 25 52 22 1 68 32 281

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 35 65 29
2020 Non-supervisor 49 51 70

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 50 29 7 6 4 0 4 83 10 108
2020 Non-supervisor 49 20 8 5 5 2 11 79 12 280
2019 Supervisor 46 19 14 8 8 1 4 69 16 91
2019 Non-supervisor 42 17 15 9 6 1 11 66 17 258
2018 Supervisor 49 16 11 9 9 0 6 69 19 72
2018 Non-supervisor 39 20 14 9 11 1 5 63 22 183

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 17 34 13 14 14 4 3 55 30 29
2020 Non-supervisor 20 19 14 21 18 0 7 42 42 70

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 4 14 14 44 21 0 3 18 67 29
2020 Non-supervisor 20 14 16 19 27 0 3 36 48 70
Report a problem on this page
Date modified: