2020 Public Service Employee Survey Results by Theme for Impact Assessment Agency of Canada by Question 120. Are you a member of a visible minority group?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

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Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 48 29 9 10 3 0 0 77 14 66
2020 Non-visible minority 38 43 10 7 2 0 0 80 10 322
2019 Visible minority 46 30 16 6 2 0 0 76 8 50
2019 Non-visible minority 42 43 7 6 2 0 0 85 9 299
2018 Visible minority 32 58 0 4 7 0 0 89 11 28
2018 Non-visible minority 37 43 10 6 3 0 0 81 9 219
2017 Visible minority 56 23 13 4 4 0 0 79 8 26
2017 Non-visible minority 43 41 11 4 1 0 0 84 5 200
2014 Visible minority 37 40 19 4 0 0 0 77 4 22
2014 Non-visible minority 30 43 14 10 3 1 0 73 13 186

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 54 27 10 3 6 0 0 80 9 66
2020 Non-visible minority 42 37 9 9 3 0 0 79 12 321
2019 Visible minority 56 24 6 10 4 0 0 80 14 50
2019 Non-visible minority 43 36 9 7 4 0 0 79 11 297
2018 Visible minority 60 25 0 8 7 0 0 85 15 28
2018 Non-visible minority 38 41 11 8 3 0 0 79 11 223
2017 Visible minority 57 24 11 4 4 0 0 81 8 26
2017 Non-visible minority 40 40 12 4 3 0 0 81 8 197

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 58 23 13 4 2 0 0 81 6 65
2020 Non-visible minority 50 35 9 4 1 0 0 86 5 320
2019 Visible minority 59 26 10 6 0 0 0 84 6 50
2019 Non-visible minority 49 33 11 4 2 0 0 82 6 296
2018 Visible minority 51 42 7 0 0 0 0 93 0 28
2018 Non-visible minority 45 40 10 2 3 0 0 85 5 221
2017 Visible minority 79 8 5 4 4 0 0 87 8 26
2017 Non-visible minority 52 36 9 2 1 0 0 88 3 200
2014 Visible minority 59 28 13 0 0 0 0 87 0 22
2014 Non-visible minority 53 33 9 4 1 0 0 86 5 186

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 56 23 9 9 2 2 0 80 11 66
2020 Non-visible minority 42 42 10 5 2 0 0 84 6 322
2019 Visible minority 59 32 8 0 2 0 0 90 2 50
2019 Non-visible minority 45 41 8 4 2 0 0 86 6 299
2018 Visible minority 58 28 7 7 0 0 0 86 7 28
2018 Non-visible minority 40 45 8 4 3 0 0 85 7 222
2017 Visible minority 73 15 0 8 4 0 0 88 12 26
2017 Non-visible minority 43 44 8 2 2 0 0 87 4 200
2014 Visible minority 36 37 27 0 0 0 0 73 0 22
2014 Non-visible minority 39 36 15 9 1 0 0 75 10 186

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 66 17 14 0 3 0 0 83 3 65
2020 Non-visible minority 51 30 10 8 1 0 0 81 9 320
2019 Visible minority 54 32 10 2 0 2 0 88 2 50
2019 Non-visible minority 51 31 9 6 2 1 0 83 8 297
2018 Visible minority 63 15 7 4 11 0 0 79 14 28
2018 Non-visible minority 50 33 10 6 2 0 0 83 8 222
2017 Visible minority 72 16 4 4 4 0 0 88 8 26
2017 Non-visible minority 50 38 8 2 2 0 0 88 4 200
2014 Visible minority 36 46 13 0 0 5 0 86 0 22
2014 Non-visible minority 39 35 15 8 2 1 0 74 10 186

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 64 18 12 5 1 0 0 82 6 66
2020 Non-visible minority 48 34 8 8 2 0 0 82 10 318
2019 Visible minority 58 29 10 2 0 0 0 88 2 50
2019 Non-visible minority 50 32 10 5 2 0 0 83 7 299
2018 Visible minority 63 14 12 7 4 0 0 78 11 28
2018 Non-visible minority 45 37 10 5 2 0 0 83 7 221
2017 Visible minority 72 16 0 8 4 0 0 88 12 26
2017 Non-visible minority 48 40 10 1 2 0 0 88 3 200
2014 Visible minority 27 51 18 4 0 0 0 78 4 22
2014 Non-visible minority 40 36 15 6 2 0 0 76 9 186

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 39 18 20 14 5 5 0 60 19 66
2020 Non-visible minority 44 24 15 10 4 4 0 70 14 321
2019 Visible minority 51 14 19 12 0 4 0 68 13 49
2019 Non-visible minority 43 23 17 9 4 5 0 69 13 299
2018 Visible minority 60 11 7 8 11 4 0 73 20 28
2018 Non-visible minority 49 21 13 9 6 2 0 72 15 223
2017 Visible minority 53 15 15 4 8 5 0 71 13 26
2017 Non-visible minority 41 26 18 9 2 4 1 69 12 200
2014 Visible minority 9 41 27 14 0 5 5 55 15 22
2014 Non-visible minority 38 20 15 17 6 4 0 60 24 186
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 63 12 12 3 3 1 5 81 6 66
2020 Non-visible minority 59 26 7 5 1 1 1 87 6 320
2019 Visible minority 56 20 10 6 4 2 2 79 10 50
2019 Non-visible minority 57 25 9 4 1 1 3 85 6 299

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 68 15 11 3 3 0 0 83 6 66
2020 Non-visible minority 56 26 10 5 2 0 1 82 8 319
2019 Visible minority 63 10 16 8 2 0 2 74 10 50
2019 Non-visible minority 52 29 8 8 2 1 0 82 10 296
2018 Visible minority 53 22 11 11 0 4 0 78 11 28
2018 Non-visible minority 46 33 10 7 4 0 0 79 11 222
2017 Visible minority 59 27 0 4 4 0 6 91 9 26
2017 Non-visible minority 49 34 8 5 3 2 0 85 8 200
2014 Visible minority 50 42 0 9 0 0 0 91 9 22
2014 Non-visible minority 48 27 13 9 4 0 0 75 12 186

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 74 12 6 5 3 0 0 86 8 66
2020 Non-visible minority 64 20 7 5 3 0 0 85 8 322
2019 Visible minority 62 24 8 2 4 0 0 86 6 50
2019 Non-visible minority 57 27 7 6 2 1 0 85 8 298
2018 Visible minority 60 29 0 4 7 0 0 89 11 28
2018 Non-visible minority 53 27 8 7 4 0 0 80 11 224
2017 Visible minority 57 28 8 0 8 0 0 84 8 26
2017 Non-visible minority 58 26 9 4 2 1 0 84 7 200
2014 Visible minority 45 23 13 4 9 5 0 72 14 22
2014 Non-visible minority 51 26 11 6 6 0 0 77 12 186

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 59 8 17 8 3 6 0 71 11 66
2020 Non-visible minority 46 31 8 6 2 7 0 83 9 322
2019 Visible minority 53 31 12 0 2 2 0 85 2 49
2019 Non-visible minority 43 33 12 4 2 6 0 81 6 297
2018 Visible minority 67 11 8 7 4 4 0 80 11 28
2018 Non-visible minority 48 32 10 5 3 3 0 82 8 222
2017 Visible minority 59 22 11 0 4 4 0 84 4 26
2017 Non-visible minority 45 37 6 7 0 5 0 87 7 200
2014 Visible minority 32 36 0 13 4 14 0 79 21 22
2014 Non-visible minority 33 38 14 9 3 3 0 74 12 186

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 53 21 11 9 3 3 0 76 12 66
2020 Non-visible minority 41 32 14 10 2 2 0 74 12 322
2019 Visible minority 50 34 14 0 2 0 0 84 2 50
2019 Non-visible minority 39 36 13 7 2 3 0 77 9 296
2018 Visible minority 53 26 4 11 4 4 0 82 15 28
2018 Non-visible minority 39 40 10 8 3 0 0 79 11 221
2017 Visible minority 58 23 11 4 4 0 0 81 8 26
2017 Non-visible minority 41 41 11 4 1 2 0 84 5 199
2014 Visible minority 34 32 20 4 4 5 0 70 9 21
2014 Non-visible minority 28 41 16 12 2 2 0 70 14 185

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 45 23 18 7 2 5 0 72 9 66
2020 Non-visible minority 30 35 16 12 3 4 0 67 16 320
2019 Visible minority 42 34 14 6 2 2 0 77 8 50
2019 Non-visible minority 27 38 13 13 3 5 0 68 18 295
2018 Visible minority 46 14 19 11 4 7 0 64 15 28
2018 Non-visible minority 26 42 18 8 4 2 0 70 12 221
2017 Visible minority 50 24 15 4 4 3 0 77 8 26
2017 Non-visible minority 31 40 14 11 2 3 0 73 12 200
2014 Visible minority 18 41 18 18 0 5 0 62 19 22
2014 Non-visible minority 20 37 22 12 5 4 0 59 18 186

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 42 29 12 13 2 2 0 72 15 66
2020 Non-visible minority 26 35 16 18 4 2 0 62 22 322
2019 Visible minority 38 32 14 12 4 0 0 70 16 50
2019 Non-visible minority 18 42 15 18 5 3 0 61 24 295
2018 Visible minority 39 35 15 7 4 0 0 74 11 28
2018 Non-visible minority 20 41 16 15 7 1 0 61 22 222
2017 Visible minority 50 35 7 0 4 3 0 88 4 26
2017 Non-visible minority 25 41 14 14 5 1 0 66 19 200
2014 Visible minority 18 37 22 18 0 5 0 58 19 22
2014 Non-visible minority 18 32 16 23 10 2 0 51 33 186
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 59 22 11 3 5 0 0 81 8 66
2020 Non-visible minority 41 39 8 9 2 0 0 80 11 322
2019 Visible minority 50 34 10 4 2 0 0 84 6 50
2019 Non-visible minority 39 41 9 7 3 1 0 81 10 298
2018 Visible minority 49 39 0 5 7 0 0 88 12 28
2018 Non-visible minority 32 43 13 10 3 0 0 75 13 224
2017 Visible minority 53 31 11 0 4 0 0 85 4 26
2017 Non-visible minority 38 43 10 5 4 0 0 81 9 200
2014 Visible minority 29 54 9 5 4 0 0 82 9 22
2014 Non-visible minority 25 44 12 13 5 1 0 70 18 186

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 52 27 12 8 0 0 0 80 8 66
2020 Non-visible minority 36 45 10 8 2 0 0 80 9 321
2019 Visible minority 42 34 12 10 2 0 0 76 12 50
2019 Non-visible minority 36 40 12 9 4 0 0 76 13 292
2018 Visible minority 53 21 15 7 4 0 0 74 11 28
2018 Non-visible minority 28 46 12 11 4 0 0 74 14 224
2017 Visible minority 62 27 3 4 4 0 0 89 8 26
2017 Non-visible minority 31 46 12 8 3 0 0 77 11 200

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 62 26 7 2 3 0 0 88 5 66
2020 Non-visible minority 53 30 7 7 3 0 1 83 10 320
2019 Visible minority 54 26 12 4 4 0 0 80 8 50
2019 Non-visible minority 47 31 11 8 3 1 1 78 10 299
2018 Visible minority 60 14 11 8 7 0 0 74 15 28
2018 Non-visible minority 41 39 10 6 3 0 1 81 9 224
2017 Visible minority 41 45 0 4 4 0 6 91 9 26
2017 Non-visible minority 41 40 11 3 2 2 1 83 5 200
2014 Visible minority 41 41 9 0 4 5 0 86 5 22
2014 Non-visible minority 41 33 10 11 5 0 1 74 16 186

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 41 32 13 10 3 0 0 73 14 66
2020 Non-visible minority 37 37 12 11 2 0 1 75 13 314
2019 Visible minority 37 41 8 12 2 0 0 78 14 49
2019 Non-visible minority 30 40 13 13 4 1 0 70 17 298
2018 Visible minority 42 35 7 12 4 0 0 78 15 28
2018 Non-visible minority 24 46 15 11 3 0 0 71 14 224
2017 Visible minority 47 37 8 8 0 0 0 84 8 26
2017 Non-visible minority 28 47 13 10 2 0 0 75 12 200
2014 Visible minority 27 42 13 18 0 0 0 68 18 22
2014 Non-visible minority 28 43 8 16 4 0 2 72 20 186

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 63 14 12 1 3 6 0 82 5 66
2020 Non-visible minority 60 20 9 5 2 2 1 82 8 320

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 43 13 18 15 5 5 0 59 21 65
2020 Non-visible minority 30 34 18 11 5 3 0 65 16 322
2019 Visible minority 36 32 8 18 6 0 0 68 24 50
2019 Non-visible minority 28 37 15 11 4 5 0 69 15 299
2018 Visible minority 35 32 14 8 11 0 0 67 19 28
2018 Non-visible minority 25 40 17 11 5 2 0 67 16 222
2017 Visible minority 53 23 8 4 12 0 0 76 16 26
2017 Non-visible minority 29 39 15 11 4 2 0 69 16 199
2014 Visible minority 22 37 23 9 9 0 0 59 18 22
2014 Non-visible minority 22 38 16 15 7 2 1 62 22 186

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 19 23 21 15 12 8 2 47 30 66
2020 Non-visible minority 25 25 16 18 11 3 2 52 31 322
2019 Visible minority 32 26 22 14 6 0 0 58 20 50
2019 Non-visible minority 28 27 13 14 12 4 1 59 28 299
2018 Visible minority 32 32 7 15 11 0 4 66 27 28
2018 Non-visible minority 26 31 16 14 11 2 1 59 25 222
2017 Visible minority 35 17 16 19 8 5 0 55 28 26
2017 Non-visible minority 21 32 10 21 13 3 1 55 35 200
2014 Visible minority 19 27 9 18 18 9 0 51 39 22
2014 Non-visible minority 11 23 14 24 25 2 1 36 50 186

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 38 31 19 6 4 0 2 70 11 66
2020 Non-visible minority 41 25 16 9 5 1 3 68 15 322
2019 Visible minority 51 26 10 6 4 0 2 79 11 50
2019 Non-visible minority 47 20 17 7 4 0 4 71 11 299

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 50 24 13 9 1 0 2 75 11 66
2020 Non-visible minority 47 27 14 6 3 1 3 76 9 322
2019 Visible minority 43 31 18 0 8 0 0 73 8 49
2019 Non-visible minority 55 24 10 4 2 1 4 83 6 298

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 63 14 6 3 3 7 3 86 7 66
2020 Non-visible minority 82 5 2 2 1 5 3 94 3 322
2019 Visible minority 68 16 0 4 4 8 0 91 9 50
2019 Non-visible minority 82 6 2 2 1 3 4 95 2 297

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 72 11 9 0 0 3 5 90 0 66
2020 Non-visible minority 78 8 4 1 1 1 7 93 2 320
2019 Visible minority 84 4 2 2 0 0 8 96 2 50
2019 Non-visible minority 80 6 1 2 1 1 8 95 4 296

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 44 29 14 11 3 0 0 72 14 66
2020 Non-visible minority 43 35 9 10 3 0 0 78 12 321
2019 Visible minority 40 36 12 8 4 0 0 76 12 50
2019 Non-visible minority 37 40 9 9 4 0 0 77 13 297
2018 Visible minority 46 25 7 15 7 0 0 71 22 28
2018 Non-visible minority 31 43 13 9 3 0 0 75 12 221
2017 Visible minority 53 39 0 4 4 0 0 92 8 26
2017 Non-visible minority 38 41 11 9 1 0 0 79 10 200
2014 Visible minority 18 40 28 13 0 0 0 58 13 22
2014 Non-visible minority 27 48 10 10 5 0 0 75 15 186

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 57 21 9 6 6 0 0 78 12 66
2020 Non-visible minority 45 31 14 6 3 0 0 76 10 322
2019 Visible minority 46 28 16 8 2 0 0 74 10 50
2019 Non-visible minority 39 40 12 5 3 0 0 79 9 297
2018 Visible minority 61 25 0 7 7 0 0 86 14 28
2018 Non-visible minority 37 42 12 8 2 0 0 78 9 222
2017 Visible minority 46 31 15 4 4 0 0 77 8 26
2017 Non-visible minority 41 37 15 5 2 0 0 77 8 200
2014 Visible minority 28 27 19 18 4 0 5 57 23 22
2014 Non-visible minority 28 40 11 14 6 1 1 69 20 185

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 54 21 16 3 5 0 0 76 8 66
2020 Non-visible minority 37 42 9 8 2 0 0 80 10 322
2019 Visible minority 52 29 11 8 0 0 0 81 8 48
2019 Non-visible minority 37 43 6 11 2 1 0 80 13 297
2018 Visible minority 53 25 12 11 0 0 0 78 11 28
2018 Non-visible minority 33 41 10 10 4 1 0 76 14 223
2017 Visible minority 62 26 0 12 0 0 0 88 12 26
2017 Non-visible minority 39 42 8 8 1 0 0 82 9 200
2014 Visible minority 36 32 23 9 0 0 0 68 9 22
2014 Non-visible minority 35 38 14 10 3 0 0 73 13 186

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 41 36 11 6 5 2 0 78 11 65
2020 Non-visible minority 27 48 15 6 2 2 0 77 8 321
2019 Visible minority 38 41 16 0 2 2 0 81 2 50
2019 Non-visible minority 31 43 13 8 1 4 0 78 9 299
2018 Visible minority 49 25 12 11 4 0 0 74 14 28
2018 Non-visible minority 35 39 15 5 3 3 0 76 9 222
2017 Visible minority 43 34 19 0 4 0 0 77 4 26
2017 Non-visible minority 29 43 18 7 1 3 0 73 8 199

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 56 23 17 3 0 2 0 80 3 66
2020 Non-visible minority 42 33 11 10 3 0 0 76 13 319
2019 Visible minority 54 24 12 4 6 0 0 78 10 50
2019 Non-visible minority 49 33 8 7 2 0 0 82 10 299
2018 Visible minority 49 39 0 0 12 0 0 88 12 28
2018 Non-visible minority 52 31 8 5 3 0 0 83 9 223
2017 Visible minority 57 27 4 8 4 0 0 84 12 26
2017 Non-visible minority 48 33 9 8 2 0 0 81 10 200
2014 Visible minority 36 27 28 9 0 0 0 63 9 22
2014 Non-visible minority 44 34 9 8 5 0 0 78 13 185

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 30 33 19 13 3 1 0 65 16 65
2020 Non-visible minority 22 34 25 15 5 0 0 55 20 319
2019 Visible minority 37 38 14 10 2 0 0 74 12 50
2019 Non-visible minority 24 38 22 10 5 0 0 62 15 297
2018 Visible minority 46 28 7 12 7 0 0 74 19 28
2018 Non-visible minority 29 35 22 8 6 0 0 64 14 223
2017 Visible minority 44 40 12 0 4 0 0 84 4 26
2017 Non-visible minority 28 40 23 6 2 0 0 68 8 200
2014 Visible minority 36 37 14 13 0 0 0 73 13 22
2014 Non-visible minority 28 41 18 7 5 0 1 69 12 186

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 55 45 66
2020 Non-visible minority 54 46 322

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 69 15 8 0 0 2 6 92 0 66
2020 Non-visible minority 69 16 4 3 0 2 6 92 4 322

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Visible minority 32 25 42 66
2020 Non-visible minority 31 31 37 321
2019 Visible minority 25 26 49 50
2019 Non-visible minority 34 30 36 299
2018 Visible minority 44 28 28 28
2018 Non-visible minority 25 31 44 224
2017 Visible minority 31 22 47 26
2017 Non-visible minority 26 35 38 199
2014 Visible minority 26 27 46 22
2014 Non-visible minority 36 23 41 185

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Visible minority 0 28 39 0 19 13 21
2020 Non-visible minority 7 29 43 6 9 7 102
2019 Visible minority 0 47 23 15 0 15 13
2019 Non-visible minority 9 29 31 6 12 13 102
2018 Visible minority 0 16 43 0 40 0 12
2018 Non-visible minority 12 18 44 11 9 7 56
2017 Non-visible minority 22 25 40 4 3 6 52
2014 Non-visible minority 3 19 52 16 9999 9 67
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 55 29 9 5 2 0 0 84 7 66
2020 Non-visible minority 54 37 6 3 1 0 0 90 3 320
2019 Visible minority 58 28 10 4 0 0 0 86 4 50
2019 Non-visible minority 60 30 6 2 1 0 0 90 4 298
2018 Visible minority 71 18 4 7 0 0 0 89 7 27
2018 Non-visible minority 54 36 3 5 2 0 0 90 7 223
2017 Visible minority 61 28 3 8 0 0 0 89 8 26
2017 Non-visible minority 50 40 7 3 1 0 0 90 3 200
2014 Visible minority 51 44 5 0 0 0 0 95 0 22
2014 Non-visible minority 45 40 8 5 2 0 0 85 7 186

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 49 33 7 8 2 2 0 83 10 66
2020 Non-visible minority 32 45 12 9 3 0 0 76 12 321
2019 Visible minority 46 38 14 0 2 0 0 84 2 50
2019 Non-visible minority 37 47 9 6 1 1 0 84 7 299
2018 Visible minority 49 29 14 4 4 0 0 79 7 28
2018 Non-visible minority 35 47 10 5 4 0 0 82 9 224
2017 Visible minority 53 35 4 4 4 0 0 88 8 26
2017 Non-visible minority 34 46 10 9 1 1 0 81 9 200
2014 Visible minority 33 44 9 9 4 0 0 78 13 22
2014 Non-visible minority 27 40 16 12 4 2 0 67 17 186

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 3 23 38 26 8 2 1 34 27 66
2020 Non-visible minority 7 25 36 23 8 1 0 31 32 322
2019 Visible minority 8 22 40 12 14 2 2 27 31 50
2019 Non-visible minority 10 23 35 22 8 1 1 30 34 299
2018 Visible minority 11 26 42 14 7 0 0 21 37 28
2018 Non-visible minority 7 22 44 20 7 0 0 26 29 222
2017 Visible minority 4 15 31 22 15 0 13 43 21 26
2017 Non-visible minority 4 23 42 23 6 1 2 30 27 200
2014 Visible minority 9 4 60 13 4 0 9 19 15 22
2014 Non-visible minority 7 18 42 26 5 2 1 32 25 185

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 6 10 27 28 20 5 3 52 18 66
2020 Non-visible minority 3 12 26 36 20 1 1 57 16 320
2019 Visible minority 2 16 34 26 18 0 4 46 19 50
2019 Non-visible minority 7 15 28 30 17 3 0 48 23 298
2018 Visible minority 4 11 22 35 25 0 4 62 15 28
2018 Non-visible minority 4 15 32 34 13 1 1 48 19 224
2017 Visible minority 0 8 16 38 25 0 13 73 9 26
2017 Non-visible minority 4 19 32 25 14 3 3 42 24 200
2014 Visible minority 13 19 28 22 9 5 4 34 35 22
2014 Non-visible minority 4 11 35 33 14 2 1 48 16 186

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 12 15 25 32 10 3 3 45 29 66
2020 Non-visible minority 17 25 31 16 10 0 0 26 43 319
2019 Visible minority 12 22 35 18 8 2 4 27 36 50
2019 Non-visible minority 18 25 33 13 9 2 0 23 43 298
2018 Visible minority 11 25 21 14 26 0 4 42 37 28
2018 Non-visible minority 10 23 32 23 11 0 1 34 33 222
2017 Visible minority 11 16 38 22 0 4 9 26 31 26
2017 Non-visible minority 9 29 32 17 11 0 2 29 39 199
2014 Visible minority 22 29 32 4 0 0 13 5 59 22
2014 Non-visible minority 13 27 33 21 5 1 1 26 40 185

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 13 10 29 33 10 0 3 45 25 66
2020 Non-visible minority 17 26 33 15 8 1 0 23 43 318
2019 Visible minority 8 28 23 28 12 0 0 41 36 50
2019 Non-visible minority 14 25 34 20 6 1 0 26 39 297
2018 Visible minority 14 22 32 21 11 0 0 32 37 28
2018 Non-visible minority 8 28 38 19 6 0 0 25 36 221
2017 Visible minority 0 8 54 22 10 0 6 34 8 26
2017 Non-visible minority 7 24 41 20 7 0 1 28 31 199
2014 Visible minority 9 23 27 22 9 0 9 35 35 22
2014 Non-visible minority 9 22 38 22 7 1 1 30 31 185

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 21 16 19 22 16 5 1 40 40 66
2020 Non-visible minority 15 24 29 16 13 1 2 30 40 321
2019 Visible minority 8 18 22 26 22 2 2 50 27 50
2019 Non-visible minority 14 21 24 18 18 3 2 38 37 297
2018 Visible minority 4 19 32 18 28 0 0 46 22 28
2018 Non-visible minority 10 24 33 20 10 1 1 31 35 223
2017 Visible minority 8 8 35 27 14 0 9 45 17 26
2017 Non-visible minority 10 21 31 19 12 2 4 34 33 199
2014 Visible minority 13 13 33 18 9 5 9 31 31 22
2014 Non-visible minority 7 22 30 26 10 2 3 38 30 185

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 9 11 22 35 15 5 3 55 22 65
2020 Non-visible minority 5 12 27 35 17 2 2 54 18 321
2019 Visible minority 8 14 34 18 16 8 2 38 25 50
2019 Non-visible minority 13 16 25 24 17 3 2 44 30 298
2018 Visible minority 11 7 18 34 22 7 0 61 20 27
2018 Non-visible minority 5 15 35 29 13 1 2 43 21 221
2017 Visible minority 4 12 16 42 15 0 12 64 18 26
2017 Non-visible minority 10 22 35 19 8 1 4 29 34 200
2014 Visible minority 9 14 23 26 4 4 18 39 30 22
2014 Non-visible minority 8 19 27 29 14 2 1 44 28 185

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 8 15 24 25 21 7 1 49 24 66
2020 Non-visible minority 10 18 39 20 11 2 0 31 28 318
2019 Visible minority 8 22 36 20 8 2 4 30 31 50
2019 Non-visible minority 13 20 37 17 10 3 1 28 34 299
2018 Visible minority 7 7 40 21 21 4 0 44 15 28
2018 Non-visible minority 8 17 40 25 9 2 0 34 25 222
2017 Visible minority 3 4 35 23 14 4 16 46 10 26
2017 Non-visible minority 7 19 36 20 13 2 3 35 27 198
2014 Visible minority 9 22 32 14 4 5 13 23 39 22
2014 Non-visible minority 8 21 41 21 8 1 1 29 29 185

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 2 9 32 32 23 0 3 56 11 66
2020 Non-visible minority 3 17 40 30 10 0 0 41 20 320
2019 Visible minority 0 12 34 30 20 0 4 52 13 50
2019 Non-visible minority 4 14 36 30 15 1 0 46 18 299

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 40 28 10 12 5 5 0 71 18 66
2020 Non-visible minority 24 46 16 11 2 1 0 71 13 318
2019 Visible minority 34 41 12 8 4 0 0 76 12 50
2019 Non-visible minority 20 42 17 13 6 2 0 64 19 298

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 60 22 3 9 6 0 0 82 15 65
2020 Non-visible minority 59 25 4 8 3 0 0 85 11 322
2019 Visible minority 53 25 8 6 4 4 0 81 10 50
2019 Non-visible minority 55 29 5 7 3 0 0 85 10 298
2018 Visible minority 75 14 0 4 7 0 0 89 11 28
2018 Non-visible minority 46 31 11 8 4 0 0 77 12 221
2017 Visible minority 73 16 4 3 4 0 0 89 7 26
2017 Non-visible minority 53 33 6 6 2 0 0 86 8 200
2014 Visible minority 56 35 5 4 0 0 0 91 4 22
2014 Non-visible minority 51 30 7 9 3 1 0 82 11 186

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 66 22 5 5 3 0 0 88 8 66
2020 Non-visible minority 64 26 4 5 0 0 0 90 6 321
2019 Visible minority 63 27 8 0 2 0 0 90 2 50
2019 Non-visible minority 65 27 3 3 1 0 0 92 4 297
2018 Visible minority 79 7 4 0 11 0 0 86 11 28
2018 Non-visible minority 59 28 9 4 1 0 0 86 5 222
2017 Visible minority 70 23 3 0 4 0 0 93 4 26
2017 Non-visible minority 61 33 5 0 1 0 0 94 2 200
2014 Visible minority 59 32 0 0 9 0 0 91 9 22
2014 Non-visible minority 54 34 4 7 1 0 0 88 8 184

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 59 24 11 5 1 0 0 83 6 66
2020 Non-visible minority 57 32 5 6 1 0 0 89 6 318
2019 Visible minority 61 27 10 0 2 0 0 88 2 50
2019 Non-visible minority 60 28 7 4 0 1 0 89 4 297
2018 Visible minority 61 25 7 4 4 0 0 86 7 28
2018 Non-visible minority 52 34 7 5 1 0 0 87 6 222

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 50 27 9 7 3 3 0 80 11 66
2020 Non-visible minority 44 41 8 5 1 1 0 86 6 322
2019 Visible minority 52 34 8 4 2 0 0 86 6 50
2019 Non-visible minority 47 35 7 6 2 3 0 84 9 297
2018 Visible minority 63 22 7 0 7 0 0 86 7 28
2018 Non-visible minority 49 38 7 3 0 3 0 89 4 222
2017 Visible minority 60 20 12 4 4 0 0 81 8 26
2017 Non-visible minority 45 42 5 4 1 3 0 90 6 200
2014 Visible minority 32 36 14 9 4 5 0 71 14 22
2014 Non-visible minority 48 41 4 4 2 1 0 90 6 185

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 50 26 6 10 5 3 0 78 16 65
2020 Non-visible minority 47 36 10 4 1 2 0 84 6 321
2019 Visible minority 46 36 14 2 2 0 0 82 4 50
2019 Non-visible minority 51 34 10 2 1 3 0 87 3 297
2018 Visible minority 56 19 18 4 4 0 0 75 7 28
2018 Non-visible minority 45 36 11 3 1 4 0 85 4 223
2017 Visible minority 68 20 4 4 4 0 0 88 8 26
2017 Non-visible minority 40 40 9 4 0 7 0 86 4 200
2014 Visible minority 37 35 14 5 4 5 0 76 10 22
2014 Non-visible minority 47 35 10 1 2 6 0 87 3 186

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 70 16 6 6 2 0 0 86 7 66
2020 Non-visible minority 63 28 5 2 2 0 0 91 5 321
2019 Visible minority 74 22 2 0 2 0 0 96 2 50
2019 Non-visible minority 64 25 7 3 0 0 0 89 4 297
2018 Visible minority 67 22 0 7 4 0 0 89 11 28
2018 Non-visible minority 58 34 5 3 1 0 0 92 4 222
2017 Visible minority 64 28 4 0 4 0 0 92 4 26
2017 Non-visible minority 59 32 6 2 1 0 0 92 3 200
2014 Visible minority 59 27 5 0 9 0 0 87 9 22
2014 Non-visible minority 53 38 4 3 2 0 0 91 5 186

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 49 23 12 3 7 5 2 76 11 66
2020 Non-visible minority 60 23 5 2 1 4 3 91 4 322

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 44 17 18 10 6 3 2 64 17 66
2020 Non-visible minority 35 34 18 4 2 6 0 75 6 322

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 51 20 7 9 11 3 0 72 20 66
2020 Non-visible minority 52 28 5 4 2 6 3 88 7 321

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 47 27 10 5 5 3 3 79 10 66
2020 Non-visible minority 31 31 14 10 4 7 3 70 15 321
2019 Visible minority 35 26 24 4 2 7 2 67 7 50
2019 Non-visible minority 34 30 14 8 3 9 2 72 12 298
2018 Visible minority 42 18 14 5 7 14 0 70 14 28
2018 Non-visible minority 26 35 15 10 5 7 3 67 16 222
2017 Visible minority 35 24 11 7 4 12 7 72 14 26
2017 Non-visible minority 31 31 12 11 3 8 4 70 16 200
2014 Visible minority 32 36 5 5 9 9 5 79 16 22
2014 Non-visible minority 31 27 16 10 4 7 4 66 16 185

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 47 26 13 6 5 3 0 76 11 65
2020 Non-visible minority 36 33 9 14 4 3 1 72 19 322
2019 Visible minority 38 27 16 8 4 4 2 70 13 50
2019 Non-visible minority 41 28 11 12 3 4 0 72 16 298
2018 Visible minority 49 18 7 15 4 4 4 72 20 28
2018 Non-visible minority 38 30 14 9 4 2 2 71 14 224
2017 Visible minority 54 22 9 4 8 3 0 79 12 26
2017 Non-visible minority 39 35 12 9 2 3 0 77 12 200
2014 Visible minority 40 33 9 13 5 0 0 73 18 22
2014 Non-visible minority 42 37 8 9 4 1 0 79 13 186

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 60 17 11 10 2 0 0 77 12 66
2020 Non-visible minority 39 35 18 7 1 0 0 75 7 322
2019 Visible minority 46 38 8 2 2 4 0 88 4 50
2019 Non-visible minority 42 32 17 6 2 1 0 74 8 295
2018 Visible minority 56 22 11 7 4 0 0 79 11 28
2018 Non-visible minority 40 38 16 4 1 2 0 79 5 222

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 39 16 9 9 14 11 1 63 26 65
2020 Non-visible minority 28 21 14 12 7 15 2 60 23 322
2019 Visible minority 23 21 30 6 6 12 2 50 14 49
2019 Non-visible minority 23 26 16 8 9 17 1 60 21 296
2018 Visible minority 32 7 21 15 7 18 0 47 27 28
2018 Non-visible minority 21 26 21 8 7 14 3 56 18 224
2017 Visible minority 42 7 12 11 4 12 12 65 19 26
2017 Non-visible minority 24 20 17 12 9 17 2 54 26 200
2014 Visible minority 9 18 27 5 13 28 0 37 25 22
2014 Non-visible minority 20 19 19 17 11 11 3 46 32 186

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 46 39 3 7 5 0 0 85 12 66
2020 Non-visible minority 33 50 5 11 2 0 0 83 13 322

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 33 40 9 15 3 0 0 73 18 66
2020 Non-visible minority 28 45 10 13 4 0 0 74 16 321
2019 Visible minority 56 34 4 4 2 0 0 90 6 50
2019 Non-visible minority 48 31 5 12 4 0 0 79 17 298
2017 Visible minority 51 45 0 0 4 0 0 96 4 26
2017 Non-visible minority 42 35 6 14 4 0 0 76 18 200
2014 Visible minority 41 41 14 4 0 0 0 82 4 22
2014 Non-visible minority 51 32 7 8 3 0 0 83 10 185

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 46 34 9 6 5 0 0 80 11 65
2020 Non-visible minority 42 37 9 8 3 1 1 81 10 319
2019 Visible minority 52 32 8 8 0 0 0 84 8 50
2019 Non-visible minority 50 35 6 6 2 0 0 86 8 292
2017 Visible minority 56 44 0 0 0 0 0 100 0 26
2017 Non-visible minority 48 40 6 5 1 0 0 88 5 199
2014 Visible minority 50 41 4 4 0 0 0 91 4 22
2014 Non-visible minority 55 32 7 5 1 1 0 87 6 185

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 87 8 0 3 2 0 0 95 5 66
2020 Non-visible minority 80 15 2 2 1 0 0 96 2 321
2017 Visible minority 77 23 0 0 0 0 0 100 0 26
2017 Non-visible minority 75 20 2 3 0 0 0 95 3 199
2014 Visible minority 78 14 4 4 0 0 0 91 4 22
2014 Non-visible minority 76 18 2 2 1 1 1 95 3 185

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 35 36 9 6 8 3 3 75 15 66
2020 Non-visible minority 35 31 18 7 2 5 2 71 10 321
2019 Visible minority 32 32 18 6 2 6 4 71 9 50
2019 Non-visible minority 33 27 18 7 5 7 2 67 13 299

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 8 92 66
2020 Non-visible minority 9 91 322
2019 Visible minority 14 86 50
2019 Non-visible minority 10 90 299

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 29 5 16 3 6 36 5 57 15 66
2020 Non-visible minority 16 14 11 8 4 38 9 57 22 322
2019 Visible minority 16 13 23 4 2 32 10 49 11 50
2019 Non-visible minority 19 11 14 8 4 34 10 54 21 297
2018 Visible minority 25 11 8 7 7 28 14 61 24 28
2018 Non-visible minority 18 16 16 7 2 36 5 57 15 224
2017 Visible minority 25 20 12 4 0 31 8 73 7 25
2017 Non-visible minority 19 15 14 6 3 37 7 61 15 200
2014 Visible minority 9 17 27 5 4 33 5 42 15 22
2014 Non-visible minority 10 15 16 5 5 38 11 49 21 186

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 46 17 19 4 3 11 0 70 9 66
2020 Non-visible minority 35 32 13 5 2 13 1 77 9 322
2019 Visible minority 42 14 28 2 0 10 4 65 2 50
2019 Non-visible minority 41 22 14 7 4 12 0 72 12 299
2018 Visible minority 56 7 15 7 7 7 0 68 15 28
2018 Non-visible minority 32 36 15 4 3 8 0 75 8 223
2017 Visible minority 45 19 8 4 4 20 0 79 11 25
2017 Non-visible minority 31 32 17 7 1 11 1 72 9 200
2014 Visible minority 23 36 32 4 0 5 0 62 5 22
2014 Non-visible minority 26 25 17 8 5 18 2 63 15 186

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 10 90 66
2020 Non-visible minority 5 95 322

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 24 6 15 4 3 39 8 57 14 66
2020 Non-visible minority 19 11 15 2 2 42 9 61 8 322
2019 Visible minority 24 10 28 2 0 30 6 54 3 50
2019 Non-visible minority 19 9 13 2 2 43 11 63 8 297
2018 Visible minority 21 12 11 4 7 35 11 61 20 28
2018 Non-visible minority 19 12 19 2 1 42 6 58 6 223
2017 Visible minority 27 8 19 0 4 30 12 59 7 26
2017 Non-visible minority 15 13 16 1 0 48 8 63 1 200
2014 Visible minority 4 18 22 0 4 47 5 46 9 22
2014 Non-visible minority 13 7 17 1 1 46 15 52 5 186

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 41 17 18 3 3 15 3 71 7 66
2020 Non-visible minority 38 30 12 4 1 14 1 80 6 322
2019 Visible minority 45 10 30 2 0 10 2 63 2 49
2019 Non-visible minority 45 23 14 2 2 15 0 80 4 299
2018 Visible minority 56 8 25 0 4 7 0 70 4 28
2018 Non-visible minority 33 37 13 3 1 11 1 80 5 222
2017 Visible minority 41 36 4 0 4 15 0 90 5 26
2017 Non-visible minority 34 30 17 1 1 15 1 77 2 200
2014 Visible minority 31 14 22 4 4 24 0 59 11 22
2014 Non-visible minority 30 24 18 2 1 23 2 72 4 186

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 11 89 66
2020 Non-visible minority 7 93 322

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 6 94 65
2020 Non-visible minority 11 89 321
2019 Visible minority 16 84 50
2019 Non-visible minority 18 82 299
2017 Non-visible minority 14 86 200
2014 Visible minority 28 72 22
2014 Non-visible minority 14 86 186

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-visible minority 79 21 28
2014 Non-visible minority 88 12 26

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2017 Non-visible minority 63 33 0 5 0 0 0 95 5 22
2014 Non-visible minority 70 26 4 0 0 0 0 96 0 23

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 56 24 9 4 0 2 5 85 5 66
2020 Non-visible minority 52 29 8 5 1 3 2 86 6 322
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 49 31 6 6 5 3 0 82 11 65
2020 Non-visible minority 35 37 12 12 4 0 0 72 16 321

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 62 31 5 0 2 0 0 93 2 66
2020 Non-visible minority 41 40 10 8 1 0 0 80 9 322

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 56 32 6 4 2 0 0 88 6 66
2020 Non-visible minority 36 36 14 12 2 1 0 72 14 321

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 52 30 13 1 2 0 1 84 3 66
2020 Non-visible minority 35 36 19 7 2 2 1 72 9 319

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 70 20 8 0 2 0 0 90 2 65
2020 Non-visible minority 52 30 12 3 1 1 1 84 4 319

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 79 9 5 0 0 8 0 95 0 66
2020 Non-visible minority 69 17 4 1 0 8 1 94 1 322

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 55 32 8 5 0 1 0 88 5 66
2020 Non-visible minority 54 33 7 5 1 1 0 88 5 322

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 60 25 7 8 1 0 0 84 9 65
2020 Non-visible minority 56 28 8 5 2 0 0 84 7 322

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 65 18 8 6 0 0 3 85 6 66
2020 Non-visible minority 63 23 8 5 0 1 1 87 5 322

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 100 0 14
2020 Non-visible minority 100 0 94

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 21 45 21 14 0 0 0 65 14 14
2020 Non-visible minority 15 41 14 21 6 1 1 57 28 94

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 54 38 3 5 0 0 0 92 5 66
2020 Non-visible minority 46 40 7 5 1 1 0 87 6 322
2019 Visible minority 38 46 2 6 4 4 0 88 10 50
2019 Non-visible minority 37 39 11 6 2 4 0 79 9 298
2018 Visible minority 53 21 11 12 4 0 0 74 15 28
2018 Non-visible minority 37 43 12 4 4 1 0 80 7 223
2017 Visible minority 40 43 4 4 0 9 0 92 4 26
2017 Non-visible minority 30 48 12 6 4 0 0 77 10 200

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 45 32 8 12 2 1 0 78 14 66
2020 Non-visible minority 47 27 12 8 5 1 0 75 13 319

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 69 15 11 4 0 0 0 84 4 65
2020 Non-visible minority 55 28 9 5 2 0 1 84 7 320

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 51 27 13 6 3 0 0 78 9 66
2020 Non-visible minority 38 31 13 13 3 1 0 70 17 321
2019 Visible minority 34 38 18 8 2 0 0 72 10 50
2019 Non-visible minority 25 39 16 12 5 3 0 66 18 299
2018 Visible minority 56 18 4 15 4 4 0 77 20 28
2018 Non-visible minority 30 41 14 8 4 2 0 72 13 224
2017 Visible minority 38 46 8 0 4 4 0 88 4 26
2017 Non-visible minority 23 44 17 12 4 0 0 67 16 200

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 27 30 14 21 8 0 0 57 29 14
2020 Non-visible minority 21 50 9 16 2 0 1 73 18 94
2019 Visible minority 30 30 19 11 10 0 0 60 21 10
2019 Non-visible minority 26 35 10 17 6 5 0 65 24 79

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 41 31 9 5 13 0 1 73 18 65
2020 Non-visible minority 50 19 11 9 8 0 2 71 17 321

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 48 26 16 4 5 0 1 75 9 65
2020 Non-visible minority 37 35 16 8 4 0 0 72 12 319
2019 Visible minority 38 30 14 4 14 0 0 68 18 50
2019 Non-visible minority 22 36 19 11 11 0 1 58 23 299
2018 Visible minority 18 29 32 7 14 0 0 47 21 28
2018 Non-visible minority 15 30 23 16 14 0 1 46 31 223
2017 Visible minority 12 7 37 20 22 0 3 19 43 26
2017 Non-visible minority 12 25 22 19 21 0 1 37 41 200

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 14 23 35 17 10 1 0 37 27 66
2020 Non-visible minority 10 18 28 26 16 1 0 29 43 321
2019 Visible minority 24 28 24 14 10 0 0 52 24 50
2019 Non-visible minority 11 22 32 20 14 0 0 33 34 298
2018 Visible minority 14 25 40 11 11 0 0 39 21 28
2018 Non-visible minority 7 26 27 26 13 0 1 34 39 223
2017 Visible minority 31 30 23 11 4 0 0 61 15 26
2017 Non-visible minority 7 26 31 24 12 0 0 33 35 200

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 29 27 23 11 9 1 0 57 20 66
2020 Non-visible minority 14 22 28 19 16 1 0 36 36 320
2019 Visible minority 20 33 18 20 8 0 0 54 28 50
2019 Non-visible minority 13 27 32 14 13 0 0 40 27 298
2018 Visible minority 25 14 22 25 11 0 4 40 37 28
2018 Non-visible minority 11 29 28 23 8 0 1 41 31 222
2017 Visible minority 26 24 31 12 8 0 0 50 19 26
2017 Non-visible minority 11 31 29 22 6 0 0 42 28 199

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 29 18 17 20 15 1 0 48 35 66
2020 Non-visible minority 19 20 25 21 15 1 0 39 36 319
2019 Visible minority 22 32 20 18 8 0 0 54 26 50
2019 Non-visible minority 17 25 25 18 14 0 0 43 32 298
2018 Visible minority 18 32 12 32 4 0 4 51 37 28
2018 Non-visible minority 14 24 30 17 14 0 0 38 31 223
2017 Visible minority 34 27 12 16 8 0 3 63 24 26
2017 Non-visible minority 14 26 26 18 14 1 0 40 33 199

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 43 22 16 12 4 1 2 66 17 66
2020 Non-visible minority 28 30 21 12 8 0 1 59 20 319
2019 Visible minority 39 32 6 10 9 0 4 74 19 49
2019 Non-visible minority 37 30 18 8 7 0 1 67 15 298
2018 Visible minority 46 19 7 11 11 0 7 70 23 28
2018 Non-visible minority 34 32 19 11 4 0 1 66 15 223
2017 Visible minority 51 27 12 8 0 0 3 80 8 26
2017 Non-visible minority 29 37 18 9 4 0 3 68 13 200

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 26 18 24 17 13 1 0 44 31 66
2020 Non-visible minority 15 32 23 16 13 0 0 47 30 320
2019 Visible minority 30 38 14 10 8 0 0 68 18 50
2019 Non-visible minority 23 29 23 16 9 0 0 52 25 297
2018 Visible minority 28 26 14 18 11 0 4 56 29 28
2018 Non-visible minority 25 29 27 12 7 0 0 54 19 223
2017 Visible minority 34 32 19 7 8 0 0 67 15 26
2017 Non-visible minority 23 35 23 11 8 0 0 58 19 198

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 24 25 7 11 15 0 17 60 32 66
2020 Non-visible minority 29 23 17 10 13 0 7 56 25 322

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 40 26 17 8 4 2 5 70 13 66
2020 Non-visible minority 31 34 23 8 4 0 0 65 12 322
2019 Visible minority 30 32 20 10 6 2 0 63 16 50
2019 Non-visible minority 33 32 20 10 4 1 0 66 14 298
2018 Visible minority 39 21 25 12 0 0 4 62 12 28
2018 Non-visible minority 28 33 26 7 3 0 2 63 10 220
2017 Visible minority 35 38 19 8 0 0 0 73 8 26
2017 Non-visible minority 31 34 23 8 5 0 0 64 13 198

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 27 38 21 8 3 3 0 67 11 66
2020 Non-visible minority 21 35 26 11 7 0 0 56 18 321
2019 Visible minority 28 24 32 8 8 0 0 52 16 50
2019 Non-visible minority 21 38 23 11 6 1 0 59 17 295
2018 Visible minority 21 42 19 11 7 0 0 63 18 28
2018 Non-visible minority 16 43 28 8 3 0 1 60 11 220
2017 Visible minority 38 35 11 8 8 0 0 73 15 26
2017 Non-visible minority 19 35 28 14 4 1 0 55 17 198

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 41 30 20 8 2 0 0 71 9 66
2020 Non-visible minority 31 32 23 9 5 0 0 63 14 322
2019 Visible minority 24 36 22 13 4 0 0 60 17 50
2019 Non-visible minority 26 36 20 12 5 1 0 63 16 295
2018 Visible minority 28 28 19 18 7 0 0 56 25 28
2018 Non-visible minority 22 37 29 6 5 0 1 59 12 221
2017 Visible minority 23 37 25 4 11 0 0 59 15 26
2017 Non-visible minority 29 35 23 8 5 0 1 64 13 198

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 56 30 8 3 3 0 0 86 6 64
2020 Non-visible minority 50 28 12 5 5 0 0 78 10 320
2019 Visible minority 52 20 12 10 6 0 0 72 16 50
2019 Non-visible minority 50 26 12 6 4 1 0 77 10 297

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 41 29 16 9 3 1 0 71 12 66
2020 Non-visible minority 26 28 26 13 7 0 0 54 19 320

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 39 26 16 9 6 0 3 67 16 66
2020 Non-visible minority 26 27 26 14 6 0 0 54 21 320
2019 Visible minority 37 28 21 10 4 0 0 65 14 49
2019 Non-visible minority 30 32 22 10 5 1 0 62 15 297
2018 Visible minority 21 44 21 14 0 0 0 65 14 28
2018 Non-visible minority 24 36 23 12 3 0 1 61 15 218
2017 Visible minority 35 37 20 8 0 0 0 72 8 26
2017 Non-visible minority 22 40 21 14 3 0 0 62 17 198

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 51 25 15 3 5 0 1 77 8 65
2020 Non-visible minority 38 33 17 9 2 0 1 72 11 320
2019 Visible minority 72 10 14 2 2 0 0 82 4 50
2019 Non-visible minority 58 21 11 7 2 1 0 79 10 295
2018 Visible minority 72 18 4 4 4 0 0 89 7 28
2018 Non-visible minority 53 22 14 5 4 0 1 76 9 220
2017 Visible minority 68 20 8 4 0 0 0 87 4 26
2017 Non-visible minority 58 24 12 4 2 0 0 82 6 200

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 40 35 9 11 3 0 1 77 14 66
2020 Non-visible minority 26 40 20 12 2 0 0 66 14 317

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 68 14 11 1 0 0 6 87 2 66
2020 Non-visible minority 69 17 7 3 1 1 2 88 4 320
2019 Visible minority 74 10 4 2 0 0 10 93 2 50
2019 Non-visible minority 79 11 3 3 1 0 3 93 4 295
2018 Visible minority 68 18 4 0 4 4 4 92 4 28
2018 Non-visible minority 75 14 4 1 1 1 3 93 2 218

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 77 9 5 2 5 0 3 88 7 64
2020 Non-visible minority 84 8 3 2 2 0 1 94 3 319
2019 Visible minority 72 16 6 0 6 0 0 88 6 50
2019 Non-visible minority 79 10 4 4 2 0 1 90 6 298
2018 Visible minority 78 0 8 4 7 4 0 80 11 28
2018 Non-visible minority 76 11 4 4 1 2 3 90 5 219
2017 Visible minority 65 15 4 8 4 0 4 83 13 26
2017 Non-visible minority 81 9 5 2 1 1 2 93 3 200

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 66 21 10 2 0 0 1 89 2 65
2020 Non-visible minority 64 26 6 2 2 0 1 90 3 320
2019 Visible minority 68 22 4 2 4 0 0 90 6 50
2019 Non-visible minority 63 23 9 4 1 0 0 86 5 299
2018 Visible minority 58 29 4 0 5 4 0 91 5 27
2018 Non-visible minority 62 24 10 2 0 0 2 87 3 224
2017 Visible minority 69 4 15 9 0 0 4 76 9 26
2017 Non-visible minority 60 24 10 4 0 0 1 85 4 200

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 77 11 4 5 1 2 1 90 6 65
2020 Non-visible minority 65 19 9 5 2 0 1 84 7 321
2019 Visible minority 65 22 4 4 6 0 0 86 10 50
2019 Non-visible minority 64 20 8 5 3 0 1 85 7 299
2018 Visible minority 60 21 4 4 12 0 0 81 15 28
2018 Non-visible minority 59 23 9 5 2 0 1 83 8 224
2017 Visible minority 69 11 11 8 0 0 0 80 8 26
2017 Non-visible minority 66 19 10 1 3 0 1 86 4 199

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 57 13 9 2 0 0 19 87 2 66
2020 Non-visible minority 66 12 5 1 1 1 13 91 3 321
2019 Visible minority 64 10 2 0 0 0 24 97 0 49
2019 Non-visible minority 62 12 3 2 1 0 21 93 3 298
2018 Visible minority 44 22 4 4 5 0 22 84 11 27
2018 Non-visible minority 58 13 6 1 0 0 22 91 2 224
2017 Visible minority 66 8 4 0 4 0 18 89 5 26
2017 Non-visible minority 57 14 6 0 1 0 22 91 1 200

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 76 15 2 1 2 1 3 95 3 66
2020 Non-visible minority 65 21 10 2 1 0 1 87 2 322
2019 Visible minority 69 12 6 4 0 0 8 89 5 49
2019 Non-visible minority 66 25 6 1 1 0 1 92 2 298
2018 Visible minority 62 22 12 0 0 0 4 87 0 27
2018 Non-visible minority 59 25 9 4 1 0 3 86 5 223
2017 Visible minority 76 8 12 4 0 0 0 84 4 26
2017 Non-visible minority 57 22 14 2 2 0 3 82 3 199

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 63 12 13 3 6 0 3 77 10 66
2020 Non-visible minority 72 17 5 2 4 0 1 90 6 321
2019 Visible minority 67 8 8 2 12 0 2 77 14 50
2019 Non-visible minority 76 11 5 3 4 0 2 89 7 297
2018 Visible minority 62 20 11 0 0 0 7 88 0 27
2018 Non-visible minority 79 11 3 3 1 0 3 93 4 223
2017 Visible minority 66 11 4 7 4 0 8 83 13 26
2017 Non-visible minority 72 11 6 5 2 0 4 86 7 200

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 26 39 21 8 3 3 0 67 11 66
2020 Non-visible minority 43 27 19 8 2 0 0 71 10 321
2019 Visible minority 56 32 8 2 2 0 0 88 4 50
2019 Non-visible minority 50 31 15 3 1 0 1 81 4 298
2018 Visible minority 42 33 26 0 0 0 0 74 0 27
2018 Non-visible minority 47 32 14 3 1 0 2 81 4 224
2017 Visible minority 51 33 12 5 0 0 0 83 5 26
2017 Non-visible minority 46 32 14 5 1 1 2 80 6 200

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 25 41 19 10 3 2 0 67 14 66
2020 Non-visible minority 23 38 29 7 3 0 0 61 10 321

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 14 29 37 15 4 0 0 43 20 66
2020 Non-visible minority 9 27 42 16 6 0 0 36 22 322
2019 Visible minority 14 41 31 12 0 2 0 56 13 49
2019 Non-visible minority 10 30 39 17 3 0 0 40 20 299
2018 Visible minority 35 28 19 11 7 0 0 63 18 28
2018 Non-visible minority 9 27 45 15 4 0 0 36 19 224
2017 Visible minority 32 32 19 9 8 0 0 64 17 26
2017 Non-visible minority 5 28 45 18 4 0 0 33 22 200

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 10 20 34 25 11 1 0 36 30 65
2020 Non-visible minority 10 29 40 15 5 0 0 21 39 322
2019 Visible minority 8 8 50 28 6 0 0 34 16 49
2019 Non-visible minority 10 23 40 20 8 0 0 28 32 297
2018 Visible minority 4 11 40 21 25 0 0 46 14 28
2018 Non-visible minority 7 22 43 22 7 0 0 29 28 222
2017 Visible minority 11 10 30 28 21 0 0 49 21 26
2017 Non-visible minority 3 27 40 23 7 0 0 30 30 200
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 20 59 21 0 75 25 66
2020 Non-visible minority 26 52 21 1 66 34 322

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 39 61 13
2020 Non-visible minority 45 55 85

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 57 15 3 5 6 2 13 84 13 64
2020 Non-visible minority 48 24 9 5 5 1 8 79 11 322
2019 Visible minority 56 14 14 4 6 0 6 75 10 50
2019 Non-visible minority 41 18 15 10 6 1 10 65 18 296
2018 Visible minority 58 14 11 7 4 0 7 77 11 28
2018 Non-visible minority 41 20 13 10 11 0 5 64 22 224

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 31 30 23 15 0 0 0 61 15 13
2020 Non-visible minority 17 22 13 20 20 1 7 43 43 85

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 24 15 17 29 15 0 0 40 44 13
2020 Non-visible minority 13 14 15 26 27 0 4 29 55 85
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