2020 Public Service Employee Survey Results by Theme for Impact Assessment Agency of Canada by Question 115. What is your gender?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 43 37 7 9 4 0 0 80 14 120
2020 Female gender 39 41 11 7 2 0 0 79 9 265
2019 Male gender 39 44 8 5 3 0 0 83 9 113
2019 Female gender 44 39 8 6 2 0 0 84 8 232
2018 Male gender 31 51 6 8 5 0 0 82 13 84
2018 Female gender 39 43 12 4 2 0 0 82 7 163
2017 Male gender 52 31 11 4 3 0 0 83 6 81
2017 Female gender 42 43 11 4 0 0 0 85 4 142
2014 Male gender 29 44 20 6 1 0 0 73 8 66
2014 Female gender 33 43 11 10 3 1 0 76 13 137

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 49 33 9 6 3 0 0 82 9 120
2020 Female gender 43 35 9 9 4 0 0 78 13 264
2019 Male gender 52 28 7 4 7 1 0 81 11 112
2019 Female gender 42 37 10 8 3 0 0 79 11 231
2018 Male gender 47 32 9 6 6 0 0 80 11 86
2018 Female gender 37 43 10 9 2 0 0 80 11 165
2017 Male gender 46 33 12 4 5 0 0 79 9 81
2017 Female gender 42 41 11 4 3 1 0 83 6 139

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 54 28 12 3 2 1 0 83 5 119
2020 Female gender 50 35 9 4 1 0 0 86 6 263
2019 Male gender 52 30 12 2 4 0 0 82 5 111
2019 Female gender 49 33 10 5 1 0 0 83 6 231
2018 Male gender 47 37 10 1 5 0 0 84 6 85
2018 Female gender 46 42 10 2 1 0 0 87 3 164
2017 Male gender 58 28 6 5 3 0 0 86 8 81
2017 Female gender 54 35 9 1 0 0 1 90 1 142
2014 Male gender 51 32 12 3 2 0 0 83 4 66
2014 Female gender 56 32 8 3 1 0 0 88 4 137

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 46 38 10 3 3 0 0 84 6 120
2020 Female gender 44 38 10 6 1 0 0 83 7 265
2019 Male gender 47 39 5 4 4 0 0 86 9 113
2019 Female gender 47 40 9 3 1 0 0 87 4 232
2018 Male gender 44 37 9 6 5 0 0 81 10 86
2018 Female gender 41 47 7 4 1 1 0 88 5 164
2017 Male gender 49 35 7 4 5 0 0 84 9 81
2017 Female gender 45 44 7 3 1 0 0 90 3 142
2014 Male gender 39 38 17 6 0 0 0 77 6 66
2014 Female gender 39 35 16 8 1 0 0 75 9 137

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 52 32 10 4 1 1 0 85 5 119
2020 Female gender 54 25 11 7 2 0 0 80 9 263
2019 Male gender 55 29 5 5 4 1 0 85 10 112
2019 Female gender 51 32 11 5 1 1 0 83 6 231
2018 Male gender 59 24 7 7 3 0 0 83 10 86
2018 Female gender 48 35 11 5 2 0 0 83 7 164
2017 Male gender 47 39 6 3 5 0 0 86 7 81
2017 Female gender 56 32 9 2 1 0 0 88 3 142
2014 Male gender 42 32 14 11 1 0 0 74 12 66
2014 Female gender 38 36 16 5 2 2 0 76 7 137

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 52 35 4 7 1 1 0 88 8 118
2020 Female gender 51 29 9 8 2 0 0 80 10 263
2019 Male gender 57 29 5 4 4 0 0 86 9 113
2019 Female gender 50 33 12 4 0 0 0 84 5 232
2018 Male gender 53 30 8 5 3 1 0 84 8 85
2018 Female gender 44 37 11 6 1 0 1 82 7 164
2017 Male gender 49 38 6 3 5 0 0 86 8 81
2017 Female gender 53 35 10 1 0 0 0 88 1 142
2014 Male gender 42 35 17 3 3 0 0 77 6 66
2014 Female gender 38 39 15 6 2 0 0 77 8 137

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 44 30 12 7 3 4 0 78 10 120
2020 Female gender 43 20 17 12 5 3 0 65 17 264
2019 Male gender 53 18 14 8 5 2 0 72 13 112
2019 Female gender 41 23 18 9 3 6 0 68 13 232
2018 Male gender 57 15 9 9 6 5 0 75 15 86
2018 Female gender 46 24 14 9 6 1 1 71 15 165
2017 Male gender 38 23 20 9 5 6 0 65 15 81
2017 Female gender 46 25 16 9 1 3 1 73 11 142
2014 Male gender 36 19 20 17 6 2 0 56 23 66
2014 Female gender 35 25 14 15 5 5 1 64 21 137
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 67 22 7 2 0 0 1 91 2 120
2020 Female gender 56 25 8 6 2 1 2 84 8 263
2019 Male gender 57 25 9 3 2 2 3 86 5 113
2019 Female gender 57 23 9 6 2 1 3 83 8 232

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 60 24 10 4 3 0 0 83 7 119
2020 Female gender 57 25 10 5 2 0 1 82 8 263
2019 Male gender 61 25 6 5 3 0 0 86 8 112
2019 Female gender 51 26 11 9 2 1 0 78 11 230
2018 Male gender 48 31 13 6 1 1 0 80 7 86
2018 Female gender 47 32 8 8 4 1 0 79 12 164
2017 Male gender 50 35 6 3 1 4 2 90 4 81
2017 Female gender 50 32 8 5 4 1 0 83 9 142
2014 Male gender 48 37 6 8 1 0 0 85 9 66
2014 Female gender 48 26 14 8 4 0 0 74 12 137

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 68 18 7 4 2 0 0 87 6 120
2020 Female gender 65 20 7 5 3 0 0 85 8 265
2019 Male gender 63 24 5 4 3 0 0 87 8 113
2019 Female gender 56 27 8 6 2 1 0 84 8 231
2018 Male gender 58 24 7 4 6 1 0 83 10 87
2018 Female gender 51 30 8 7 4 0 0 81 11 165
2017 Male gender 62 20 11 4 4 0 0 82 7 81
2017 Female gender 57 28 7 4 3 1 0 86 7 142
2014 Male gender 56 17 16 7 4 0 0 73 12 66
2014 Female gender 49 28 11 4 7 1 0 78 12 137

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 53 25 9 6 2 5 0 83 8 120
2020 Female gender 46 28 9 7 2 8 0 81 9 265
2019 Male gender 54 28 5 4 2 7 0 89 6 113
2019 Female gender 40 35 15 3 2 4 0 79 6 229
2018 Male gender 50 23 15 3 2 7 0 78 6 87
2018 Female gender 49 35 7 6 2 1 0 84 9 163
2017 Male gender 50 36 8 1 1 5 0 90 3 81
2017 Female gender 45 36 5 9 0 4 1 85 9 142
2014 Male gender 36 34 17 7 1 5 0 73 9 66
2014 Female gender 33 39 10 11 3 5 0 76 14 137

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 47 26 14 6 3 3 0 76 9 120
2020 Female gender 42 32 13 11 2 1 0 74 13 265
2019 Male gender 48 33 10 5 3 2 0 82 8 113
2019 Female gender 37 38 15 6 2 3 0 77 8 229
2018 Male gender 42 37 9 8 3 1 0 80 11 87
2018 Female gender 40 40 9 9 2 1 0 80 11 162
2017 Male gender 44 38 12 1 4 0 0 83 5 81
2017 Female gender 44 38 10 6 0 2 0 84 6 141
2014 Male gender 30 37 16 14 1 1 0 68 16 65
2014 Female gender 28 41 15 10 2 3 0 71 13 136

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 33 29 19 7 5 7 0 67 12 120
2020 Female gender 32 34 15 13 2 3 0 69 16 263
2019 Male gender 33 37 10 10 4 6 0 75 15 113
2019 Female gender 27 38 15 13 3 4 0 68 16 228
2018 Male gender 27 40 22 4 3 3 0 69 8 87
2018 Female gender 29 40 15 10 3 2 0 70 14 162
2017 Male gender 34 41 13 7 4 1 0 76 11 81
2017 Female gender 34 36 14 11 1 4 0 72 13 142
2014 Male gender 20 39 23 11 3 4 0 62 14 66
2014 Female gender 20 37 22 12 4 5 0 60 17 137

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 33 30 16 14 4 2 0 65 19 120
2020 Female gender 26 36 14 18 4 2 0 63 22 265
2019 Male gender 31 35 10 18 4 2 0 67 23 113
2019 Female gender 16 43 16 16 6 3 0 61 23 228
2018 Male gender 22 42 16 15 4 1 0 65 19 87
2018 Female gender 22 40 16 14 7 1 0 62 22 163
2017 Male gender 31 44 12 5 4 3 0 78 9 81
2017 Female gender 26 37 14 17 6 0 0 63 23 142
2014 Male gender 16 38 12 26 5 3 0 56 32 66
2014 Female gender 19 31 18 21 9 2 0 50 31 137
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 49 34 10 4 2 0 0 83 7 120
2020 Female gender 43 37 8 9 3 0 0 80 12 265
2019 Male gender 42 38 10 5 4 1 0 80 10 113
2019 Female gender 41 41 8 7 2 0 0 82 10 231
2018 Male gender 28 45 16 7 3 0 1 74 11 87
2018 Female gender 37 40 10 10 3 0 0 77 13 165
2017 Male gender 43 38 11 3 5 0 0 82 7 81
2017 Female gender 39 43 9 6 3 0 1 82 9 142
2014 Male gender 19 60 7 6 6 1 0 80 12 66
2014 Female gender 29 37 13 15 4 1 0 67 19 137

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 44 34 12 8 2 0 0 78 10 120
2020 Female gender 36 45 10 7 1 0 0 81 9 264
2019 Male gender 40 35 13 6 5 0 0 75 11 113
2019 Female gender 35 41 11 10 3 0 0 77 13 225
2018 Male gender 34 38 12 11 4 0 0 72 16 87
2018 Female gender 28 46 13 10 2 0 0 75 12 165
2017 Male gender 41 34 11 8 6 0 0 75 15 81
2017 Female gender 32 50 10 8 1 0 0 81 9 142

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 57 27 9 5 3 0 0 83 7 120
2020 Female gender 54 30 6 6 3 0 1 85 9 263
2019 Male gender 50 30 9 4 4 1 1 82 9 113
2019 Female gender 47 29 12 9 2 0 0 77 11 232
2018 Male gender 45 37 10 3 2 0 2 84 6 87
2018 Female gender 42 37 10 8 3 0 1 79 11 165
2017 Male gender 41 42 8 4 2 1 2 85 6 81
2017 Female gender 43 40 9 3 3 2 1 85 6 142
2014 Male gender 48 32 11 3 4 0 1 82 7 66
2014 Female gender 37 35 10 12 5 1 0 73 17 137

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 39 34 13 12 1 0 1 74 13 118
2020 Female gender 38 37 12 10 3 0 0 75 13 259
2019 Male gender 35 38 12 13 2 0 0 73 15 113
2019 Female gender 29 41 12 12 5 1 0 71 17 230
2018 Male gender 26 43 15 11 4 1 0 69 16 87
2018 Female gender 25 48 14 11 2 0 1 73 13 165
2017 Male gender 33 40 15 9 2 0 0 74 11 81
2017 Female gender 29 49 11 11 1 0 0 77 12 142
2014 Male gender 25 48 9 14 2 0 3 75 16 66
2014 Female gender 29 41 10 16 4 0 1 70 20 137

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 60 21 11 4 2 2 1 83 6 120
2020 Female gender 61 18 10 5 3 3 1 83 7 263

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 33 33 18 9 3 4 0 68 13 120
2020 Female gender 32 29 18 12 5 3 0 63 18 264
2019 Male gender 36 34 12 10 5 3 0 72 15 113
2019 Female gender 27 37 14 13 4 6 0 68 17 232
2018 Male gender 24 41 18 9 7 2 0 66 16 87
2018 Female gender 27 39 15 11 5 1 1 68 16 163
2017 Male gender 43 31 13 4 9 0 0 74 12 81
2017 Female gender 26 40 15 14 3 2 0 68 17 141
2014 Male gender 21 41 17 9 8 3 1 65 18 66
2014 Female gender 24 38 16 15 6 1 0 62 21 137

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 32 16 17 15 16 3 2 50 32 120
2020 Female gender 21 29 17 18 10 4 2 53 30 265
2019 Male gender 36 22 15 10 14 4 0 60 24 113
2019 Female gender 26 30 14 16 10 4 1 59 27 232
2018 Male gender 28 31 18 9 14 0 0 59 23 86
2018 Female gender 26 32 13 16 9 2 2 61 26 164
2017 Male gender 29 23 15 11 18 4 0 54 30 81
2017 Female gender 20 33 8 26 9 3 1 55 36 142
2014 Male gender 17 26 11 23 20 1 3 44 45 66
2014 Female gender 10 23 14 23 25 4 0 34 51 137

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 41 27 13 11 4 1 2 71 15 120
2020 Female gender 41 25 18 8 6 0 3 68 14 265
2019 Male gender 49 23 14 11 2 0 2 73 13 113
2019 Female gender 48 21 16 5 5 0 5 72 11 232

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 53 21 12 7 3 2 2 76 11 120
2020 Female gender 45 28 15 6 2 0 3 77 8 265
2019 Male gender 54 27 11 5 3 0 2 82 7 112
2019 Female gender 54 24 11 3 3 2 4 82 6 231

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 84 3 1 2 0 8 1 97 3 120
2020 Female gender 77 8 3 2 2 4 4 92 4 265
2019 Male gender 80 8 3 4 1 2 3 93 5 113
2019 Female gender 80 7 1 2 1 5 4 95 3 230

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 86 4 5 0 0 2 3 95 0 120
2020 Female gender 73 10 5 1 2 1 8 92 3 263
2019 Male gender 86 5 0 2 1 0 6 97 3 113
2019 Female gender 77 6 2 3 1 1 10 94 4 229

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 44 40 8 6 2 0 0 85 8 119
2020 Female gender 43 31 11 12 3 0 0 75 15 265
2019 Male gender 46 36 6 5 7 0 0 81 12 112
2019 Female gender 34 41 11 11 3 0 0 75 14 231
2018 Male gender 38 44 10 5 2 1 0 83 7 86
2018 Female gender 30 41 13 13 3 0 0 71 16 163
2017 Male gender 46 40 6 6 3 0 0 85 9 81
2017 Female gender 38 41 12 8 1 0 0 79 9 142
2014 Male gender 33 46 12 6 3 0 0 78 9 66
2014 Female gender 24 49 12 11 4 0 0 73 15 137

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 46 35 10 6 3 0 0 81 9 120
2020 Female gender 48 27 14 6 4 0 0 76 10 265
2019 Male gender 44 33 14 5 4 0 0 76 10 113
2019 Female gender 38 40 12 6 3 0 0 79 9 230
2018 Male gender 39 40 11 9 1 0 0 78 10 85
2018 Female gender 39 41 11 6 2 0 0 81 8 165
2017 Male gender 41 31 18 4 6 0 0 72 10 81
2017 Female gender 42 39 13 5 1 0 0 81 6 142
2014 Male gender 28 39 12 12 6 0 1 69 18 66
2014 Female gender 29 39 12 15 4 1 1 69 19 136

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 46 36 9 4 3 0 1 83 8 120
2020 Female gender 38 40 11 9 2 0 0 78 11 265
2019 Male gender 45 36 6 7 5 1 0 82 12 111
2019 Female gender 37 43 6 12 1 0 0 80 13 231
2018 Male gender 44 36 9 7 3 1 0 81 10 86
2018 Female gender 32 41 12 11 3 1 1 74 14 165
2017 Male gender 43 38 8 5 2 1 1 84 8 81
2017 Female gender 43 40 6 10 0 0 0 83 10 142
2014 Male gender 37 38 12 9 3 0 0 76 12 66
2014 Female gender 36 36 15 9 3 0 0 73 12 137

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 34 48 11 4 2 1 0 83 6 120
2020 Female gender 29 45 15 7 2 2 0 75 10 263
2019 Male gender 39 41 8 8 1 3 0 83 9 113
2019 Female gender 29 44 15 6 1 4 0 77 8 232
2018 Male gender 40 34 16 4 3 3 0 76 8 87
2018 Female gender 36 40 14 6 2 2 0 77 9 162
2017 Male gender 36 37 15 9 1 1 0 75 10 81
2017 Female gender 28 44 19 4 1 4 0 74 6 141

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 45 29 12 11 3 1 0 75 14 120
2020 Female gender 45 33 11 8 3 0 0 78 11 262
2019 Male gender 48 33 11 6 2 0 0 81 8 113
2019 Female gender 51 30 7 7 3 0 0 82 11 232
2018 Male gender 51 34 7 3 3 1 0 87 6 87
2018 Female gender 51 32 7 6 4 0 0 83 10 164
2017 Male gender 45 31 16 6 1 0 0 76 8 81
2017 Female gender 51 33 4 9 3 0 0 85 12 142
2014 Male gender 44 30 12 12 2 0 0 74 14 66
2014 Female gender 43 34 11 7 6 0 0 77 12 136

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 29 38 16 13 4 0 0 66 18 119
2020 Female gender 21 32 27 15 4 0 0 53 20 262
2019 Male gender 27 39 23 6 4 1 0 66 11 113
2019 Female gender 25 39 20 12 5 0 0 63 17 230
2018 Male gender 31 36 22 4 5 1 0 68 10 87
2018 Female gender 30 33 20 10 6 0 0 63 17 164
2017 Male gender 27 46 21 5 0 0 0 73 5 81
2017 Female gender 32 35 23 6 4 1 0 68 9 142
2014 Male gender 30 42 17 5 6 0 0 72 11 66
2014 Female gender 28 41 17 9 4 0 1 70 13 137

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 50 50 120
2020 Female gender 55 45 265

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 69 16 3 2 0 3 7 94 2 120
2020 Female gender 70 16 5 3 0 1 6 91 4 265

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Male gender 29 34 37 120
2020 Female gender 33 29 38 264
2019 Male gender 36 33 31 113
2019 Female gender 32 28 40 232
2018 Male gender 31 33 37 87
2018 Female gender 25 30 45 165
2017 Male gender 29 31 40 81
2017 Female gender 26 36 38 141
2014 Male gender 36 25 38 66
2014 Female gender 33 24 43 136

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Male gender 6 37 40 5 9 3 35
2020 Female gender 6 26 44 3 11 10 87
2019 Male gender 10 29 29 14 10 8 41
2019 Female gender 7 33 30 3 12 16 74
2018 Male gender 12 15 48 15 11 0 27
2018 Female gender 8 17 42 6 17 10 40
2017 Male gender 18 21 49 0 3 8 23
2017 Female gender 20 27 38 6 7 3 37
2014 Male gender 4 13 61 8 9999 13 24
2014 Female gender 2 24 53 15 9999 6 46
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 57 33 6 2 1 0 0 91 3 120
2020 Female gender 53 37 7 4 1 0 0 89 4 263
2019 Male gender 64 26 4 5 2 0 0 90 7 113
2019 Female gender 59 32 7 1 1 0 0 91 2 231
2018 Male gender 58 32 2 5 3 0 0 90 8 86
2018 Female gender 55 36 4 5 0 0 0 91 5 164
2017 Male gender 57 34 5 5 0 0 0 90 5 81
2017 Female gender 50 39 8 2 1 0 0 89 3 142
2014 Male gender 52 38 7 0 3 0 0 89 3 66
2014 Female gender 45 40 7 7 2 0 0 85 8 137

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 39 41 13 5 2 0 0 80 7 120
2020 Female gender 33 43 10 11 3 0 0 77 13 264
2019 Male gender 45 39 9 6 1 0 0 84 7 113
2019 Female gender 35 48 10 4 1 1 0 84 6 232
2018 Male gender 35 47 9 6 2 1 0 83 8 87
2018 Female gender 36 45 11 4 4 0 0 81 8 165
2017 Male gender 43 38 13 6 0 0 0 81 6 81
2017 Female gender 34 47 7 10 1 1 0 82 11 142
2014 Male gender 29 30 18 13 7 1 0 60 21 66
2014 Female gender 27 43 13 12 4 1 0 71 15 137

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 7 21 34 28 8 2 0 36 29 120
2020 Female gender 6 26 37 21 9 1 0 30 33 265
2019 Male gender 8 23 43 18 6 1 1 24 31 113
2019 Female gender 11 23 33 21 10 1 1 32 35 232
2018 Male gender 7 23 42 19 9 1 0 28 30 87
2018 Female gender 8 22 45 20 5 0 1 25 30 163
2017 Male gender 4 19 35 28 10 0 5 40 24 81
2017 Female gender 4 24 44 19 6 1 1 26 29 142
2014 Male gender 8 20 41 23 1 3 3 26 30 66
2014 Female gender 5 15 44 26 7 1 1 34 21 136

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 5 11 26 35 21 1 1 57 17 119
2020 Female gender 3 12 27 34 20 2 2 56 16 264
2019 Male gender 4 19 25 34 14 3 2 51 23 113
2019 Female gender 8 14 30 28 18 2 0 47 22 231
2018 Male gender 3 16 31 33 16 1 0 49 19 87
2018 Female gender 4 14 31 35 14 1 2 50 19 165
2017 Male gender 4 12 35 27 16 0 7 45 17 81
2017 Female gender 4 21 27 27 16 2 3 45 27 142
2014 Male gender 4 15 40 32 4 3 1 38 21 66
2014 Female gender 5 11 31 31 19 2 1 51 17 137

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 14 27 25 21 12 0 1 34 41 120
2020 Female gender 18 22 32 17 9 1 0 27 40 262
2019 Male gender 13 24 32 19 8 2 2 28 39 112
2019 Female gender 19 25 33 12 9 3 0 22 45 232
2018 Male gender 8 21 30 25 14 1 1 40 30 87
2018 Female gender 13 23 31 20 12 0 1 33 36 163
2017 Male gender 10 25 29 19 13 1 3 33 36 81
2017 Female gender 9 29 35 16 9 0 2 25 39 141
2014 Male gender 14 22 36 19 4 0 4 25 37 66
2014 Female gender 12 30 32 20 4 1 1 25 43 136

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 10 22 35 21 10 1 0 32 33 120
2020 Female gender 19 24 31 17 8 1 1 25 44 262
2019 Male gender 11 20 34 26 9 1 0 35 31 113
2019 Female gender 14 28 33 18 6 0 0 24 43 230
2018 Male gender 5 25 38 23 8 1 0 31 30 85
2018 Female gender 11 29 36 18 5 0 1 23 40 164
2017 Male gender 4 21 41 22 8 0 3 31 26 81
2017 Female gender 7 22 44 20 7 0 1 27 30 141
2014 Male gender 5 20 43 24 4 1 3 29 26 66
2014 Female gender 11 22 35 23 9 0 1 32 33 136

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 14 20 27 21 14 1 2 36 36 120
2020 Female gender 17 24 27 15 13 2 2 29 42 264
2019 Male gender 7 19 25 22 22 3 2 46 28 111
2019 Female gender 16 21 22 18 18 3 2 37 39 232
2018 Male gender 9 15 38 25 10 2 1 36 25 87
2018 Female gender 10 28 30 17 13 0 1 31 39 164
2017 Male gender 4 16 33 26 15 0 6 44 21 81
2017 Female gender 13 20 32 17 11 2 4 30 36 141
2014 Male gender 2 23 31 30 7 3 4 40 27 66
2014 Female gender 10 19 29 25 12 2 2 38 31 136

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 5 11 28 35 17 3 1 54 17 120
2020 Female gender 6 12 25 34 17 2 3 54 19 263
2019 Male gender 11 22 29 23 12 3 1 36 34 113
2019 Female gender 13 13 24 24 21 4 2 47 27 231
2018 Male gender 5 15 30 34 13 1 2 49 20 86
2018 Female gender 7 14 34 25 15 2 2 42 22 162
2017 Male gender 10 16 34 23 11 1 4 36 28 81
2017 Female gender 9 24 32 21 8 0 5 30 35 142
2014 Male gender 9 16 30 30 7 3 4 40 27 66
2014 Female gender 7 19 26 29 16 2 2 46 27 136

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 8 21 34 24 13 0 0 37 29 120
2020 Female gender 11 15 38 19 13 4 1 33 28 261
2019 Male gender 8 20 39 21 9 1 2 31 29 113
2019 Female gender 14 21 35 16 10 3 1 27 37 232
2018 Male gender 10 17 37 24 9 3 0 34 28 87
2018 Female gender 5 17 42 23 10 1 1 34 23 163
2017 Male gender 6 15 33 24 13 2 6 41 23 80
2017 Female gender 7 18 40 17 14 1 3 32 26 141
2014 Male gender 12 20 36 23 3 1 4 27 34 66
2014 Female gender 5 21 42 20 9 2 1 30 26 136

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 2 10 39 30 18 0 1 49 12 120
2020 Female gender 3 18 38 30 10 0 1 40 21 263
2019 Male gender 3 14 38 27 17 0 2 44 17 113
2019 Female gender 3 14 33 32 16 1 0 49 17 232

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 35 38 14 10 2 2 0 74 12 120
2020 Female gender 24 45 15 12 3 1 0 70 15 262
2019 Male gender 29 46 13 7 5 0 0 74 12 113
2019 Female gender 20 41 16 15 6 3 0 63 21 231

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 66 21 5 6 1 1 0 87 7 120
2020 Female gender 57 26 3 8 5 0 0 83 13 264
2019 Male gender 61 25 4 7 3 1 0 87 9 113
2019 Female gender 52 30 6 7 3 1 0 83 10 231
2018 Male gender 61 24 9 2 3 0 0 85 6 87
2018 Female gender 44 31 11 11 4 0 0 75 15 162
2017 Male gender 58 29 6 5 1 0 0 88 6 81
2017 Female gender 53 32 5 6 4 0 0 85 11 142
2014 Male gender 58 28 8 6 0 0 0 86 6 66
2014 Female gender 51 31 6 7 3 1 0 83 11 137

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 74 18 5 3 0 0 0 92 3 120
2020 Female gender 61 29 4 6 1 0 0 89 7 264
2019 Male gender 69 26 4 0 2 0 0 95 2 113
2019 Female gender 64 27 4 4 1 0 0 91 5 230
2018 Male gender 69 23 3 3 1 0 0 92 4 87
2018 Female gender 56 27 11 4 2 0 0 83 6 163
2017 Male gender 71 26 1 0 1 0 0 98 1 81
2017 Female gender 56 35 7 1 1 0 0 91 2 142
2014 Male gender 67 27 0 5 1 0 0 94 6 65
2014 Female gender 50 36 6 5 2 0 0 87 7 136

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 61 29 5 4 1 0 0 90 5 118
2020 Female gender 56 32 6 6 1 0 0 88 6 263
2019 Male gender 63 26 6 4 0 0 0 90 4 113
2019 Female gender 59 28 8 3 1 1 0 88 4 230
2018 Male gender 60 26 7 4 1 1 0 88 6 87
2018 Female gender 50 36 7 5 1 0 0 86 6 163

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 52 36 7 3 2 1 0 88 4 120
2020 Female gender 42 39 8 6 2 2 0 83 8 265
2019 Male gender 53 27 8 6 2 4 0 84 8 113
2019 Female gender 45 38 7 5 2 2 0 85 8 231
2018 Male gender 47 41 6 3 0 2 0 91 4 85
2018 Female gender 52 34 8 2 1 2 0 89 3 165
2017 Male gender 43 41 6 4 2 4 0 87 6 81
2017 Female gender 50 37 5 4 1 2 0 89 6 142
2014 Male gender 48 36 8 5 1 3 0 86 6 65
2014 Female gender 47 42 4 5 1 1 0 90 6 137

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 51 28 13 6 1 2 0 80 7 120
2020 Female gender 46 36 8 5 2 3 0 85 7 263
2019 Male gender 57 28 11 3 1 0 0 86 4 112
2019 Female gender 47 36 10 1 2 3 0 87 3 231
2018 Male gender 41 38 14 5 1 2 0 80 6 86
2018 Female gender 50 33 10 2 1 4 1 87 2 165
2017 Male gender 42 37 11 2 1 6 0 84 4 81
2017 Female gender 46 37 6 4 0 6 0 88 5 142
2014 Male gender 39 32 17 2 1 9 0 78 3 66
2014 Female gender 49 35 8 1 2 4 0 88 4 137

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 70 22 4 2 1 0 0 93 3 120
2020 Female gender 62 27 5 3 3 0 0 89 6 264
2019 Male gender 73 15 6 5 1 0 0 88 5 111
2019 Female gender 62 29 6 2 0 0 0 91 3 232
2018 Male gender 65 27 2 5 1 0 0 92 6 85
2018 Female gender 56 36 5 2 1 0 0 92 3 165
2017 Male gender 60 26 9 2 3 0 0 86 5 81
2017 Female gender 60 35 4 1 0 0 0 95 1 142
2014 Male gender 55 36 6 2 1 0 0 91 3 66
2014 Female gender 55 36 3 3 3 0 0 91 6 137

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 59 21 2 3 2 8 4 92 6 120
2020 Female gender 58 24 8 1 3 3 3 87 4 265

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 45 26 14 6 2 7 0 76 9 120
2020 Female gender 34 34 20 4 3 5 0 72 7 265

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 55 27 6 1 2 7 3 90 4 120
2020 Female gender 51 26 6 6 3 5 2 83 11 264

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 40 25 11 8 2 9 4 76 12 119
2020 Female gender 32 32 14 9 4 5 3 70 15 265
2019 Male gender 41 27 13 5 3 10 2 76 9 113
2019 Female gender 31 31 17 7 3 9 3 69 12 231
2018 Male gender 26 35 17 8 4 9 0 68 14 87
2018 Female gender 30 30 14 10 5 7 4 68 17 163
2017 Male gender 36 25 13 7 3 13 3 73 12 81
2017 Female gender 29 34 12 12 3 6 4 71 16 142
2014 Male gender 33 29 15 5 3 8 7 73 9 66
2014 Female gender 32 28 16 10 6 7 2 66 17 136

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 42 28 13 11 3 3 0 73 14 120
2020 Female gender 37 33 8 14 5 3 1 72 19 264
2019 Male gender 44 26 10 10 5 5 0 75 15 112
2019 Female gender 38 29 13 12 4 4 1 70 17 232
2018 Male gender 40 29 13 8 2 4 3 75 11 87
2018 Female gender 41 28 14 10 5 1 1 70 16 165
2017 Male gender 41 35 13 4 4 4 0 79 8 81
2017 Female gender 41 33 11 11 2 2 0 76 13 142
2014 Male gender 50 29 12 7 1 0 0 79 9 66
2014 Female gender 39 40 4 11 5 1 0 80 16 137

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 49 30 13 7 0 1 0 80 7 120
2020 Female gender 41 33 17 8 1 0 0 74 9 265
2019 Male gender 46 29 14 5 2 4 0 78 7 111
2019 Female gender 42 34 16 6 2 1 0 76 7 230
2018 Male gender 38 34 22 2 1 2 0 74 3 86
2018 Female gender 43 38 12 5 1 1 0 82 6 164

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 40 16 12 10 4 18 0 68 17 120
2020 Female gender 26 22 13 12 10 13 3 58 26 264
2019 Male gender 29 23 17 6 7 17 1 63 16 113
2019 Female gender 20 25 19 8 9 16 2 56 21 228
2018 Male gender 23 24 25 9 3 13 2 56 14 87
2018 Female gender 21 24 20 9 8 15 3 55 21 165
2017 Male gender 25 20 19 10 9 17 1 55 23 81
2017 Female gender 27 18 15 12 9 16 4 56 26 142
2014 Male gender 21 14 15 17 14 18 2 43 38 66
2014 Female gender 18 22 23 14 10 10 3 46 28 137

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 37 44 6 11 2 0 0 82 13 120
2020 Female gender 35 50 4 10 3 0 0 84 12 265

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 33 40 8 15 3 1 0 74 18 119
2020 Female gender 28 46 10 12 4 0 0 74 16 265
2019 Male gender 49 30 4 10 6 0 1 80 16 113
2019 Female gender 50 32 4 12 3 0 0 81 15 231
2017 Male gender 42 35 5 12 5 0 0 78 17 81
2017 Female gender 45 37 4 12 3 0 0 82 14 142
2014 Male gender 48 30 9 9 3 0 0 79 12 66
2014 Female gender 51 34 7 7 2 0 0 84 9 136

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 47 30 14 7 1 2 0 78 8 119
2020 Female gender 41 40 7 8 4 0 1 81 12 262
2019 Male gender 57 29 10 3 0 1 0 87 3 112
2019 Female gender 48 38 4 8 3 0 0 86 10 226
2017 Male gender 54 38 7 1 0 0 0 92 1 81
2017 Female gender 48 42 4 5 1 0 0 89 6 141
2014 Male gender 56 28 6 11 0 0 0 83 11 66
2014 Female gender 55 34 7 3 1 1 0 90 4 136

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 85 12 2 0 1 1 0 97 1 120
2020 Female gender 80 14 2 3 1 0 0 95 3 264
2017 Male gender 78 19 0 2 0 0 0 98 2 80
2017 Female gender 74 21 3 2 0 0 0 95 2 142
2014 Male gender 77 18 2 1 0 0 2 97 1 66
2014 Female gender 75 18 3 2 1 1 0 94 3 137

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 34 37 14 4 2 5 3 78 7 119
2020 Female gender 35 29 18 8 3 4 2 69 12 265
2019 Male gender 35 32 17 3 4 8 1 74 8 113
2019 Female gender 32 26 19 9 4 6 3 64 15 231

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 11 89 113
2019 Female gender 11 89 231
2018 Male gender 9 91 87
2018 Female gender 10 90 164

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 50 50 12
2019 Female gender 60 40 25

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 0 100 12
2019 Female gender 0 100 25

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 0 100 12
2019 Female gender 0 100 25

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 41 59 12
2019 Female gender 42 58 24

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 42 58 12
2019 Female gender 45 55 24

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 41 59 12
2019 Female gender 33 67 24

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 41 59 12
2019 Female gender 58 42 24

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 24 15 10 4 2 37 8 70 12 120
2020 Female gender 16 11 13 8 5 38 9 51 25 265
2019 Male gender 22 8 16 6 4 37 7 54 18 112
2019 Female gender 17 14 16 7 4 31 11 53 19 231
2018 Male gender 21 15 13 8 2 38 2 61 17 87
2018 Female gender 17 15 17 7 2 35 8 56 16 165
2017 Male gender 23 14 12 5 1 38 6 66 12 80
2017 Female gender 18 17 15 6 3 34 7 61 15 142
2014 Male gender 10 10 14 3 4 52 6 49 18 66
2014 Female gender 9 17 18 7 4 32 12 48 19 137

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 41 30 11 3 2 11 1 81 6 120
2020 Female gender 35 27 15 6 3 13 1 73 10 265
2019 Male gender 55 12 14 4 4 11 1 76 8 113
2019 Female gender 35 25 17 7 3 12 0 69 12 232
2018 Male gender 39 29 16 3 3 9 0 75 7 87
2018 Female gender 34 34 16 5 2 8 1 74 9 164
2017 Male gender 39 26 16 6 3 10 0 72 10 80
2017 Female gender 30 34 15 6 1 12 2 74 8 142
2014 Male gender 25 29 12 8 4 21 0 69 15 66
2014 Female gender 25 25 23 6 4 15 2 60 12 137

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 26 8 16 2 1 40 7 65 5 120
2020 Female gender 17 12 15 3 3 41 10 58 11 265
2019 Male gender 21 9 15 0 1 45 9 65 2 112
2019 Female gender 20 10 16 2 2 39 11 60 9 231
2018 Male gender 21 14 17 2 0 44 2 65 4 87
2018 Female gender 18 11 19 2 2 40 8 56 8 164
2017 Male gender 25 12 15 0 1 40 7 70 2 81
2017 Female gender 13 12 17 1 0 48 9 58 2 142
2014 Male gender 15 9 14 0 3 53 6 59 7 66
2014 Female gender 12 9 19 1 1 42 17 49 5 137

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 46 28 12 3 1 11 0 82 5 120
2020 Female gender 36 27 13 4 2 16 3 77 7 265
2019 Male gender 55 12 16 0 1 15 0 80 1 112
2019 Female gender 40 25 16 2 2 13 1 76 5 232
2018 Male gender 40 35 11 1 1 11 0 85 3 87
2018 Female gender 35 32 16 4 1 11 1 76 5 163
2017 Male gender 38 31 14 0 4 13 1 80 4 81
2017 Female gender 33 32 17 1 0 15 1 78 2 142
2014 Male gender 31 29 14 3 3 20 0 75 8 66
2014 Female gender 30 20 20 2 1 25 3 68 4 137

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 10 90 120
2020 Female gender 7 93 265

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 9 91 119
2020 Female gender 12 88 264
2019 Male gender 18 82 113
2019 Female gender 17 83 232
2017 Male gender 9 91 81
2017 Female gender 18 82 142
2014 Male gender 11 89 66
2014 Female gender 18 82 137

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 50 50 10
2020 Female gender 42 58 31

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 70 30 10
2020 Female gender 88 12 31
2019 Male gender 72 28 21
2019 Female gender 84 16 38
2017 Female gender 80 20 25
2014 Female gender 96 4 24

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 Male gender 74 20 6 0 0 0 0 94 0 15
2019 Female gender 54 31 0 9 6 0 0 84 16 32
2017 Female gender 65 30 0 5 0 0 0 95 5 20
2014 Female gender 61 35 4 0 0 0 0 96 0 23

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 59 27 4 3 0 3 3 92 3 120
2020 Female gender 50 28 10 5 1 3 2 83 7 265
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 42 34 13 7 4 1 0 76 11 119
2020 Female gender 36 36 10 13 5 1 0 73 17 264

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 49 34 12 3 1 1 0 84 3 120
2020 Female gender 42 40 8 9 1 0 0 82 10 265

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 41 30 16 8 3 2 0 72 11 120
2020 Female gender 38 37 11 12 2 0 0 76 13 264

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 41 30 18 7 3 1 1 72 10 119
2020 Female gender 37 37 17 6 1 2 1 76 7 263

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 54 34 8 2 0 1 1 90 2 118
2020 Female gender 56 26 12 3 1 1 1 83 4 263

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 68 13 7 0 0 11 1 92 0 120
2020 Female gender 71 17 3 1 0 7 1 95 1 265

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 55 32 7 2 1 3 0 90 4 120
2020 Female gender 54 33 6 6 0 1 0 88 6 265

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 59 29 7 3 1 1 0 89 4 120
2020 Female gender 56 27 8 6 3 0 0 83 9 264

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 59 29 6 2 1 2 1 91 3 120
2020 Female gender 65 19 9 6 0 0 1 85 6 265

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 100 0 35
2020 Female gender 100 0 71

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 24 38 20 14 3 0 0 62 17 35
2020 Female gender 11 43 13 23 7 2 1 56 30 71

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 47 41 6 3 1 2 0 90 4 120
2020 Female gender 48 38 7 6 1 0 0 86 7 265
2019 Male gender 44 32 9 5 5 4 0 80 11 113
2019 Female gender 35 43 11 6 1 3 0 81 8 231
2018 Male gender 41 35 16 2 3 2 0 78 6 87
2018 Female gender 37 44 10 6 3 0 0 81 9 164
2017 Male gender 36 41 11 6 4 3 0 79 10 81
2017 Female gender 29 51 12 6 3 0 0 80 8 142

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 52 27 9 6 4 3 0 81 10 118
2020 Female gender 46 28 12 10 4 0 0 74 14 264

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 58 26 11 2 2 0 0 84 5 118
2020 Female gender 58 26 9 6 1 0 1 84 7 264

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 44 29 15 8 2 1 0 74 11 120
2020 Female gender 39 30 12 14 3 0 0 70 17 264
2019 Male gender 30 39 17 8 6 1 0 69 14 113
2019 Female gender 25 40 15 13 4 3 0 67 17 231
2018 Male gender 33 36 14 9 6 2 0 71 15 87
2018 Female gender 34 39 13 9 3 2 0 74 12 164
2017 Male gender 28 41 20 6 5 0 0 69 11 81
2017 Female gender 24 45 13 12 4 1 0 71 16 142

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 19 56 11 11 3 0 0 75 14 35
2020 Female gender 24 44 10 18 3 0 2 69 21 71
2019 Male gender 32 35 12 12 6 3 0 69 18 34
2019 Female gender 24 35 11 17 7 6 0 62 26 54

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 49 22 7 11 11 0 1 72 22 120
2020 Female gender 49 21 13 7 7 0 3 72 15 263

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 37 37 17 8 2 0 0 74 9 119
2020 Female gender 40 32 15 7 5 0 0 72 13 262
2019 Male gender 26 36 15 11 12 0 0 62 23 113
2019 Female gender 23 34 19 10 12 0 1 58 22 232
2018 Male gender 17 35 21 13 13 0 1 52 27 87
2018 Female gender 15 28 26 17 14 0 1 43 31 164
2017 Male gender 11 22 23 17 26 0 1 33 44 81
2017 Female gender 12 24 24 20 18 0 2 37 39 142

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 14 21 34 23 8 1 0 35 31 120
2020 Female gender 9 19 28 25 19 1 0 28 44 264
2019 Male gender 13 21 36 18 12 0 0 34 30 112
2019 Female gender 13 23 29 19 15 0 0 37 34 232
2018 Male gender 6 32 30 19 11 0 2 39 31 87
2018 Female gender 9 23 27 28 13 0 0 32 41 164
2017 Male gender 13 25 29 28 6 0 0 37 34 81
2017 Female gender 9 28 31 19 13 1 0 36 32 142

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 21 21 35 14 8 1 0 42 23 120
2020 Female gender 14 24 23 19 18 1 0 39 38 263
2019 Male gender 14 24 38 15 9 0 0 38 24 113
2019 Female gender 14 30 27 15 14 0 0 44 29 231
2018 Male gender 15 30 20 27 7 0 2 45 34 86
2018 Female gender 12 25 32 22 8 0 1 38 30 164
2017 Male gender 16 25 32 24 4 0 0 41 28 81
2017 Female gender 11 34 28 19 7 1 1 46 26 142

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 19 22 22 24 13 1 0 41 37 120
2020 Female gender 21 19 24 19 17 1 0 40 36 262
2019 Male gender 14 28 27 22 9 0 0 42 31 112
2019 Female gender 19 26 24 16 15 0 0 45 31 232
2018 Male gender 16 22 34 15 12 1 1 38 27 87
2018 Female gender 13 26 26 21 13 0 1 40 34 164
2017 Male gender 19 32 23 15 10 1 0 51 26 80
2017 Female gender 14 24 26 20 15 1 1 38 35 142

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 38 30 22 5 4 0 1 69 9 119
2020 Female gender 27 28 19 15 9 0 1 56 24 263
2019 Male gender 37 32 19 5 6 0 1 70 12 113
2019 Female gender 38 28 15 9 8 0 2 67 17 230
2018 Male gender 34 31 20 8 5 0 2 66 13 87
2018 Female gender 35 31 15 12 5 0 2 67 18 164
2017 Male gender 32 32 24 7 2 0 2 65 10 81
2017 Female gender 32 38 13 9 4 1 3 73 13 142

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 20 38 19 13 11 0 0 58 24 120
2020 Female gender 16 26 25 18 14 0 0 42 33 263
2019 Male gender 19 38 26 11 7 0 0 57 18 113
2019 Female gender 27 26 19 17 10 0 0 53 27 230
2018 Male gender 25 33 28 10 3 1 0 58 14 87
2018 Female gender 26 26 23 14 10 0 1 53 24 163
2017 Male gender 27 31 27 11 5 0 0 58 15 79
2017 Female gender 23 37 20 10 9 0 0 60 19 142

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 32 22 19 12 7 0 8 59 21 120
2020 Female gender 26 25 14 10 16 0 9 56 29 265

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 40 36 16 7 0 0 0 76 7 120
2020 Female gender 30 30 24 8 6 0 2 61 14 265
2019 Male gender 37 33 14 8 7 1 0 71 15 113
2019 Female gender 30 31 23 11 3 1 0 63 14 230
2018 Male gender 31 35 21 8 3 1 1 68 11 87
2018 Female gender 28 32 29 8 2 0 2 61 10 161
2017 Male gender 34 34 21 8 3 0 0 68 10 79
2017 Female gender 29 35 23 8 4 0 0 64 12 142

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 25 40 22 8 5 0 0 65 13 120
2020 Female gender 21 33 27 12 7 1 0 54 19 264
2019 Male gender 20 42 24 7 7 0 0 61 14 111
2019 Female gender 22 33 25 13 6 1 0 56 19 229
2018 Male gender 14 48 25 8 3 1 1 63 12 86
2018 Female gender 18 40 30 9 3 0 0 58 12 162
2017 Male gender 27 32 24 10 6 0 0 59 17 79
2017 Female gender 17 39 27 15 2 1 0 56 17 142

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 40 30 20 8 2 0 0 70 10 120
2020 Female gender 30 32 23 9 6 0 0 62 15 265
2019 Male gender 27 37 23 7 6 0 0 64 13 112
2019 Female gender 26 36 19 15 4 1 0 62 19 228
2018 Male gender 24 39 22 6 8 1 1 64 14 87
2018 Female gender 21 35 32 9 4 0 0 55 13 162
2017 Male gender 30 32 26 5 6 0 0 63 11 79
2017 Female gender 27 37 22 8 5 0 1 65 13 142

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 56 31 8 3 1 0 0 87 4 118
2020 Female gender 49 27 12 5 6 0 0 77 11 263
2019 Male gender 53 25 10 8 3 0 0 78 12 113
2019 Female gender 49 25 13 7 4 1 0 75 11 229

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 37 24 23 7 9 0 0 61 17 119
2020 Female gender 26 30 26 13 5 0 0 56 18 264

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 30 29 21 14 6 0 0 59 20 120
2020 Female gender 29 26 25 13 6 0 1 55 20 263
2019 Male gender 31 26 28 12 4 0 0 56 16 112
2019 Female gender 31 35 20 9 6 1 0 66 15 229
2018 Male gender 24 37 20 14 3 1 1 62 18 87
2018 Female gender 23 38 25 13 1 0 0 61 14 159
2017 Male gender 25 34 23 18 0 0 0 59 18 79
2017 Female gender 24 42 20 11 3 0 0 66 14 142

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 45 31 12 12 1 0 0 76 13 120
2020 Female gender 38 32 19 6 4 0 1 71 10 262
2019 Male gender 59 19 12 5 5 0 0 77 11 113
2019 Female gender 60 20 10 7 1 1 0 81 8 228
2018 Male gender 56 22 10 8 3 0 0 79 11 87
2018 Female gender 55 20 15 4 4 0 1 76 8 161
2017 Male gender 62 22 12 4 1 0 0 83 5 81
2017 Female gender 59 24 11 4 2 0 1 83 6 142

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 34 36 14 14 2 0 0 70 15 119
2020 Female gender 26 41 20 11 2 0 0 66 14 262

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 72 17 6 4 0 0 1 90 4 120
2020 Female gender 66 17 9 2 2 1 4 87 4 263
2019 Male gender 80 12 3 1 1 0 4 95 2 113
2019 Female gender 78 10 3 3 1 0 4 92 5 227
2018 Male gender 75 15 5 1 1 2 1 93 2 84
2018 Female gender 74 15 4 1 1 1 4 94 3 162

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 90 6 2 0 1 1 1 98 1 119
2020 Female gender 80 9 3 3 3 0 2 91 5 261
2019 Male gender 81 8 5 3 1 1 1 91 4 113
2019 Female gender 76 12 3 3 3 0 1 90 7 231
2018 Male gender 83 6 2 2 1 4 1 94 4 87
2018 Female gender 72 12 6 5 2 1 2 87 7 160
2017 Male gender 76 14 3 3 1 1 2 93 4 81
2017 Female gender 80 8 6 3 1 0 3 90 4 142

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 72 20 3 3 2 1 0 92 4 119
2020 Female gender 61 27 8 1 1 0 1 89 3 263
2019 Male gender 70 18 7 4 1 0 0 88 5 113
2019 Female gender 62 25 8 4 1 0 0 87 5 232
2018 Male gender 68 25 5 2 0 0 0 93 2 87
2018 Female gender 58 24 12 2 1 1 2 84 3 164
2017 Male gender 71 17 9 1 0 0 1 90 1 81
2017 Female gender 54 25 12 6 1 0 1 80 7 142

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 72 19 7 2 1 0 0 91 2 119
2020 Female gender 65 17 8 6 3 0 1 83 9 264
2019 Male gender 67 18 7 4 3 0 0 85 8 113
2019 Female gender 62 21 7 5 3 0 1 85 8 232
2018 Male gender 65 19 9 6 1 0 0 84 7 87
2018 Female gender 57 25 9 5 4 0 1 82 9 165
2017 Male gender 75 16 5 2 1 0 0 91 4 81
2017 Female gender 62 19 13 2 3 0 1 82 5 142

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 67 17 3 1 3 0 9 92 4 120
2020 Female gender 64 11 7 2 0 1 16 90 2 264
2019 Male gender 67 13 4 1 0 0 15 95 1 113
2019 Female gender 61 10 2 2 1 0 24 93 4 230
2018 Male gender 60 16 5 2 0 0 18 92 2 87
2018 Female gender 55 13 6 1 1 0 23 89 3 164
2017 Male gender 65 15 7 0 1 0 12 91 1 81
2017 Female gender 53 13 6 1 1 0 27 90 2 142

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 66 21 10 2 1 0 0 88 2 120
2020 Female gender 67 20 8 2 1 0 2 89 3 265
2019 Male gender 67 23 5 2 2 0 1 91 4 111
2019 Female gender 66 23 6 1 0 0 3 92 2 232
2018 Male gender 57 22 14 2 1 0 3 82 3 87
2018 Female gender 61 25 6 4 1 1 2 89 5 163
2017 Male gender 58 19 17 3 3 0 0 78 5 81
2017 Female gender 60 22 11 1 1 1 4 86 2 141

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 75 17 3 0 4 0 0 93 4 120
2020 Female gender 68 16 7 3 4 0 2 86 7 264
2019 Male gender 73 13 5 4 4 0 2 87 8 112
2019 Female gender 77 8 6 2 6 0 2 87 8 231
2018 Male gender 79 11 6 3 0 0 1 91 3 87
2018 Female gender 77 13 3 2 1 0 4 94 3 163
2017 Male gender 73 9 3 9 2 0 4 85 12 81
2017 Female gender 70 12 7 3 4 0 5 86 7 142

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 49 22 21 7 1 0 1 72 7 120
2020 Female gender 37 32 19 8 3 1 0 69 12 264
2019 Male gender 55 32 10 3 0 0 0 87 3 113
2019 Female gender 49 30 16 2 2 0 1 80 4 231
2018 Male gender 50 28 18 1 1 0 1 80 2 87
2018 Female gender 46 35 14 3 1 0 1 81 4 164
2017 Male gender 52 28 14 3 0 1 2 83 3 81
2017 Female gender 42 36 14 6 1 0 1 79 7 142

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 30 33 28 6 2 0 0 63 9 120
2020 Female gender 21 41 27 8 3 0 0 62 12 264

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 13 33 39 9 6 0 0 46 15 120
2020 Female gender 8 26 42 18 5 0 0 34 24 265
2019 Male gender 9 33 38 16 4 0 0 42 20 113
2019 Female gender 11 30 39 17 3 0 0 41 20 231
2018 Male gender 16 30 35 15 3 0 1 46 18 87
2018 Female gender 11 26 44 15 4 0 0 37 19 165
2017 Male gender 11 24 42 15 8 0 0 35 23 81
2017 Female gender 6 32 42 17 2 0 0 38 20 142

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 10 23 33 24 10 0 0 33 33 120
2020 Female gender 10 29 42 14 5 0 0 19 39 264
2019 Male gender 9 22 42 22 5 0 0 27 31 113
2019 Female gender 10 20 41 21 9 0 0 29 30 229
2018 Male gender 4 24 39 17 16 0 0 32 28 87
2018 Female gender 7 19 44 25 5 0 0 30 25 163
2017 Male gender 6 28 26 32 9 0 0 40 34 81
2017 Female gender 3 23 46 19 9 0 0 28 26 142
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 26 54 20 1 68 32 120
2020 Female gender 25 52 22 0 67 33 265

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 46 54 31
2020 Female gender 45 55 67

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 52 25 10 5 3 2 4 81 8 120
2020 Female gender 48 21 7 5 6 1 11 79 13 263
2019 Male gender 48 13 21 6 5 1 5 65 12 112
2019 Female gender 40 19 11 11 7 1 11 67 20 230
2018 Male gender 39 21 14 8 10 1 7 65 19 87
2018 Female gender 43 18 14 10 10 0 5 64 21 165

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 23 32 3 19 20 4 0 56 40 31
2020 Female gender 18 18 19 19 16 0 9 40 39 67

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 16 20 7 37 19 0 0 37 56 31
2020 Female gender 15 12 20 20 28 0 5 29 51 67
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