2020 Public Service Employee Survey Results by Theme for Impact Assessment Agency of Canada by Question 112. In which province or territory do you work?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

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Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 39 42 9 7 3 0 0 81 10 254
2020 Ontario (excluding National Capital Region) 40 40 8 8 4 0 0 80 12 25
2020 Quebec (excluding National Capital Region) 48 26 11 15 0 0 0 74 15 27
2020 British Columbia 29 50 11 10 0 0 0 79 10 28
2020 Alberta 25 30 35 5 5 0 0 55 10 20
2020 Nova Scotia 47 41 0 8 4 0 0 88 12 25
2019 National Capital Region 46 37 8 7 3 0 0 83 9 228
2019 Ontario (excluding National Capital Region) 37 49 7 7 0 0 0 86 7 29
2019 Quebec (excluding National Capital Region) 23 53 12 6 6 0 0 76 12 17
2019 British Columbia 42 45 6 7 0 0 0 87 7 31
2019 Alberta 38 46 8 8 0 0 0 85 8 13
2019 Nova Scotia 43 43 9 5 0 0 0 86 5 21
2018 National Capital Region 37 46 11 2 4 0 0 83 6 167
2018 Ontario (excluding National Capital Region) 51 20 5 25 0 0 0 71 25 20
2018 Quebec (excluding National Capital Region) 24 27 32 8 8 0 0 51 16 12
2018 British Columbia 30 54 0 8 8 0 0 84 16 25
2018 Alberta 20 70 0 10 0 0 0 90 10 10
2018 Nova Scotia 42 58 0 0 0 0 0 100 0 12
2017 National Capital Region 45 39 11 4 1 0 0 84 5 156
2017 Ontario (excluding National Capital Region) 29 41 15 10 5 0 0 70 15 20
2017 Quebec (excluding National Capital Region) 50 30 10 10 0 0 0 80 10 10
2017 British Columbia 56 27 17 0 0 0 0 83 0 25
2017 Nova Scotia 40 60 0 0 0 0 0 100 0 10
2014 National Capital Region 33 39 17 7 3 1 0 72 11 141
2014 Ontario (excluding National Capital Region) 21 50 7 21 0 0 0 71 21 14
2014 Quebec (excluding National Capital Region) 30 39 21 10 0 0 0 69 10 10
2014 British Columbia 33 46 8 8 4 0 0 79 13 24

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 47 31 10 8 4 0 0 78 13 254
2020 Ontario (excluding National Capital Region) 42 38 4 16 0 0 0 80 16 24
2020 Quebec (excluding National Capital Region) 55 22 15 8 0 0 0 78 8 27
2020 British Columbia 25 61 7 3 3 0 0 86 7 28
2020 Alberta 25 41 25 5 5 0 0 65 10 20
2020 Nova Scotia 44 44 0 8 4 0 0 88 12 25
2019 National Capital Region 47 30 9 7 6 0 0 78 13 227
2019 Ontario (excluding National Capital Region) 38 48 7 7 0 0 0 86 7 29
2019 Quebec (excluding National Capital Region) 29 30 24 17 0 0 0 59 17 17
2019 British Columbia 51 33 0 10 7 0 0 84 16 31
2019 Alberta 39 46 15 0 0 0 0 85 0 13
2019 Nova Scotia 40 60 0 0 0 0 0 100 0 20
2018 National Capital Region 40 42 8 6 3 0 0 83 9 169
2018 Ontario (excluding National Capital Region) 39 25 10 21 5 0 0 64 26 20
2018 Quebec (excluding National Capital Region) 22 22 30 18 7 0 0 45 25 13
2018 British Columbia 39 43 11 0 7 0 0 81 7 26
2018 Alberta 40 50 10 0 0 0 0 90 0 10
2018 Nova Scotia 58 25 0 17 0 0 0 83 17 12
2017 National Capital Region 42 36 15 4 3 0 0 78 7 154
2017 Ontario (excluding National Capital Region) 34 41 5 0 21 0 0 74 21 20
2017 British Columbia 50 37 4 8 0 0 0 88 8 25
2017 Nova Scotia 49 41 0 0 0 10 0 100 0 10

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 54 32 9 3 2 0 0 86 5 252
2020 Ontario (excluding National Capital Region) 49 35 7 4 0 5 0 88 4 25
2020 Quebec (excluding National Capital Region) 58 19 19 4 0 0 0 77 4 26
2020 British Columbia 36 50 11 3 0 0 0 86 3 28
2020 Alberta 15 50 15 20 0 0 0 64 20 20
2020 Nova Scotia 60 28 8 0 4 0 0 88 4 25
2019 National Capital Region 54 27 13 4 2 0 0 82 6 226
2019 Ontario (excluding National Capital Region) 41 41 14 3 0 0 0 83 3 29
2019 Quebec (excluding National Capital Region) 35 41 18 0 6 0 0 76 6 17
2019 British Columbia 43 38 7 13 0 0 0 81 13 31
2019 Alberta 39 54 0 8 0 0 0 92 8 13
2019 Nova Scotia 55 40 5 0 0 0 0 95 0 20
2018 National Capital Region 49 42 6 1 2 0 0 91 3 168
2018 Ontario (excluding National Capital Region) 46 29 15 5 5 0 0 75 10 20
2018 Quebec (excluding National Capital Region) 33 37 30 0 0 0 0 70 0 13
2018 British Columbia 33 40 16 4 8 0 0 73 12 25
2018 Alberta 20 50 20 10 0 0 0 70 10 10
2018 Nova Scotia 67 25 8 0 0 0 0 92 0 12
2017 National Capital Region 56 32 10 1 1 0 0 88 2 156
2017 Ontario (excluding National Capital Region) 40 45 5 10 0 0 0 85 10 20
2017 Quebec (excluding National Capital Region) 60 30 10 0 0 0 0 90 0 10
2017 British Columbia 56 23 9 12 0 0 0 79 12 25
2017 Nova Scotia 60 31 0 0 0 0 10 100 0 10
2014 National Capital Region 55 31 9 4 1 0 0 86 5 141
2014 Ontario (excluding National Capital Region) 57 29 7 0 7 0 0 85 7 14
2014 Quebec (excluding National Capital Region) 30 39 31 0 0 0 0 69 0 10
2014 British Columbia 54 33 9 4 0 0 0 87 4 24

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 47 36 10 5 2 0 0 83 7 254
2020 Ontario (excluding National Capital Region) 49 27 12 12 0 0 0 76 12 25
2020 Quebec (excluding National Capital Region) 33 48 11 8 0 0 0 81 8 27
2020 British Columbia 29 68 3 0 0 0 0 97 0 28
2020 Alberta 25 36 35 5 0 0 0 60 5 20
2020 Nova Scotia 55 36 0 4 4 0 0 92 8 25
2019 National Capital Region 50 35 8 4 3 0 0 85 7 228
2019 Ontario (excluding National Capital Region) 41 49 7 3 0 0 0 90 3 29
2019 Quebec (excluding National Capital Region) 23 53 18 6 0 0 0 76 6 17
2019 British Columbia 43 48 10 0 0 0 0 90 0 31
2019 Alberta 31 62 0 8 0 0 0 92 8 13
2019 Nova Scotia 67 33 0 0 0 0 0 100 0 21
2018 National Capital Region 41 47 6 3 3 1 0 88 6 168
2018 Ontario (excluding National Capital Region) 46 25 15 10 5 0 0 71 15 20
2018 Quebec (excluding National Capital Region) 33 30 22 15 0 0 0 63 15 13
2018 British Columbia 39 54 4 4 0 0 0 93 4 26
2018 Alberta 30 50 10 10 0 0 0 80 10 10
2018 Nova Scotia 58 33 8 0 0 0 0 92 0 12
2017 National Capital Region 47 39 10 2 2 0 0 87 4 156
2017 Ontario (excluding National Capital Region) 35 40 0 15 10 0 0 75 25 20
2017 Quebec (excluding National Capital Region) 60 10 20 10 0 0 0 70 10 10
2017 British Columbia 51 45 0 4 0 0 0 96 4 25
2017 Nova Scotia 30 70 0 0 0 0 0 100 0 10
2014 National Capital Region 43 32 16 8 1 0 0 75 8 141
2014 Ontario (excluding National Capital Region) 36 28 14 22 0 0 0 64 22 14
2014 Quebec (excluding National Capital Region) 20 50 31 0 0 0 0 69 0 10
2014 British Columbia 29 50 17 0 4 0 0 79 4 24

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 57 25 10 7 2 0 0 82 9 254
2020 Ontario (excluding National Capital Region) 37 47 12 4 0 0 0 84 4 25
2020 Quebec (excluding National Capital Region) 31 46 16 7 0 0 0 77 7 26
2020 British Columbia 65 23 8 4 0 0 0 89 4 26
2020 Alberta 25 25 31 10 5 5 0 52 16 20
2020 Nova Scotia 69 15 8 4 4 0 0 84 8 25
2019 National Capital Region 55 28 9 4 3 1 0 84 7 227
2019 Ontario (excluding National Capital Region) 42 52 4 3 0 0 0 93 3 29
2019 Quebec (excluding National Capital Region) 18 29 18 29 0 6 0 50 31 17
2019 British Columbia 54 36 10 0 0 0 0 90 0 30
2019 Alberta 46 23 15 8 8 0 0 69 15 13
2019 Nova Scotia 62 29 0 9 0 0 0 91 9 21
2018 National Capital Region 54 28 10 4 3 0 0 83 7 169
2018 Ontario (excluding National Capital Region) 49 26 10 15 0 0 0 75 15 20
2018 Quebec (excluding National Capital Region) 15 48 22 7 7 0 0 63 15 13
2018 British Columbia 47 46 4 0 4 0 0 92 4 25
2018 Alberta 50 20 10 20 0 0 0 70 20 10
2018 Nova Scotia 67 25 0 8 0 0 0 92 8 12
2017 National Capital Region 55 35 9 1 1 0 0 89 2 156
2017 Ontario (excluding National Capital Region) 35 30 10 5 21 0 0 64 26 20
2017 Quebec (excluding National Capital Region) 30 50 10 10 0 0 0 80 10 10
2017 British Columbia 67 29 4 0 0 0 0 96 0 25
2017 Nova Scotia 50 40 0 10 0 0 0 90 10 10
2014 National Capital Region 46 36 11 4 1 1 0 83 6 141
2014 Ontario (excluding National Capital Region) 21 36 21 15 7 0 0 57 22 14
2014 Quebec (excluding National Capital Region) 20 30 31 9 0 10 0 55 10 10
2014 British Columbia 38 33 17 8 4 0 0 70 13 24

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 55 29 6 8 2 0 0 84 9 253
2020 Ontario (excluding National Capital Region) 37 39 12 12 0 0 0 76 12 25
2020 Quebec (excluding National Capital Region) 31 50 12 7 0 0 0 81 7 26
2020 British Columbia 48 37 11 4 0 0 0 86 4 27
2020 Alberta 25 25 26 15 5 5 0 52 21 20
2020 Nova Scotia 71 16 4 4 4 0 0 88 8 24
2019 National Capital Region 58 26 10 5 2 0 0 83 7 228
2019 Ontario (excluding National Capital Region) 38 51 7 3 0 0 0 90 3 29
2019 Quebec (excluding National Capital Region) 18 42 24 11 0 6 0 63 12 17
2019 British Columbia 49 38 10 3 0 0 0 87 3 31
2019 Alberta 31 38 23 0 8 0 0 69 8 13
2019 Nova Scotia 48 47 0 5 0 0 0 95 5 21
2018 National Capital Region 54 33 8 5 2 0 0 86 6 169
2018 Ontario (excluding National Capital Region) 44 25 17 15 0 0 0 69 15 20
2018 Quebec (excluding National Capital Region) 0 52 33 7 7 0 0 52 15 13
2018 British Columbia 39 49 8 4 0 0 0 88 4 25
2018 Alberta 30 40 20 0 10 0 0 70 10 10
2018 Nova Scotia 42 42 8 8 0 0 0 83 8 12
2017 National Capital Region 54 36 8 1 1 0 0 90 2 156
2017 Ontario (excluding National Capital Region) 29 30 21 5 15 0 0 59 20 20
2017 Quebec (excluding National Capital Region) 30 50 20 0 0 0 0 80 0 10
2017 British Columbia 67 29 0 4 0 0 0 96 4 25
2017 Nova Scotia 40 51 10 0 0 0 0 90 0 10
2014 National Capital Region 43 39 13 5 0 0 0 82 5 141
2014 Ontario (excluding National Capital Region) 21 35 29 0 15 0 0 57 15 14
2014 Quebec (excluding National Capital Region) 29 20 52 0 0 0 0 48 0 10
2014 British Columbia 42 36 13 0 9 0 0 79 9 24

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 48 23 15 9 3 3 0 73 12 254
2020 Ontario (excluding National Capital Region) 25 24 24 12 15 0 0 49 27 25
2020 Quebec (excluding National Capital Region) 26 18 26 19 4 8 0 48 24 27
2020 British Columbia 48 29 11 7 0 4 0 81 8 27
2020 Alberta 20 15 10 35 10 10 0 39 50 20
2020 Nova Scotia 56 28 8 0 8 0 0 84 8 25
2019 National Capital Region 49 19 18 8 3 2 0 70 12 227
2019 Ontario (excluding National Capital Region) 29 34 10 21 0 7 0 67 22 29
2019 Quebec (excluding National Capital Region) 18 18 18 23 6 18 0 43 35 17
2019 British Columbia 42 22 17 3 3 14 0 74 7 31
2019 Alberta 31 23 23 16 8 0 0 53 23 13
2019 Nova Scotia 48 23 24 0 5 0 0 72 5 21
2018 National Capital Region 54 20 12 6 6 1 0 75 13 170
2018 Ontario (excluding National Capital Region) 25 10 20 21 10 15 0 40 37 20
2018 Quebec (excluding National Capital Region) 22 30 15 18 15 0 0 52 33 13
2018 British Columbia 64 21 12 0 4 0 0 84 4 25
2018 Alberta 20 40 0 30 0 10 0 67 33 10
2018 Nova Scotia 42 33 17 8 0 0 0 75 8 12
2017 National Capital Region 45 27 17 6 1 4 0 75 8 156
2017 Ontario (excluding National Capital Region) 24 10 20 24 20 0 0 35 45 20
2017 Quebec (excluding National Capital Region) 20 0 50 20 10 0 0 20 30 10
2017 British Columbia 52 19 12 8 0 9 0 78 9 25
2017 Nova Scotia 40 29 20 0 0 10 0 77 0 10
2014 National Capital Region 39 23 17 11 4 5 1 66 16 141
2014 Ontario (excluding National Capital Region) 14 29 14 22 15 7 0 46 39 14
2014 Quebec (excluding National Capital Region) 20 9 21 40 10 0 0 29 50 10
2014 British Columbia 33 25 17 17 9 0 0 58 25 24
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 58 25 8 5 1 1 2 85 6 254
2020 Ontario (excluding National Capital Region) 56 27 8 4 0 0 5 87 4 25
2020 Quebec (excluding National Capital Region) 70 15 11 4 0 0 0 85 4 27
2020 British Columbia 64 18 7 7 3 0 0 82 11 28
2020 Alberta 47 22 10 10 0 5 5 77 11 19
2020 Nova Scotia 63 29 4 0 4 0 0 92 4 24
2019 National Capital Region 59 22 10 4 2 2 1 84 6 228
2019 Ontario (excluding National Capital Region) 58 24 7 4 0 0 7 89 4 29
2019 Quebec (excluding National Capital Region) 36 36 6 17 0 0 6 76 18 17
2019 British Columbia 63 17 3 10 3 0 3 83 14 31
2019 Alberta 23 38 23 0 0 8 8 73 0 13
2019 Nova Scotia 57 33 5 0 0 0 5 95 0 21

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 56 26 10 4 4 0 0 82 8 253
2020 Ontario (excluding National Capital Region) 72 8 5 12 0 0 4 83 12 25
2020 Quebec (excluding National Capital Region) 70 22 4 4 0 0 0 92 4 27
2020 British Columbia 39 40 11 7 3 0 0 79 10 28
2020 Alberta 52 27 15 5 0 0 0 79 5 19
2020 Nova Scotia 68 16 12 4 0 0 0 84 4 24
2019 National Capital Region 55 23 10 8 3 0 0 79 11 226
2019 Ontario (excluding National Capital Region) 48 38 3 7 0 0 3 89 8 29
2019 Quebec (excluding National Capital Region) 29 18 23 24 0 6 0 50 25 17
2019 British Columbia 71 16 3 6 3 0 0 87 10 31
2019 Alberta 46 31 15 8 0 0 0 77 8 13
2019 Nova Scotia 45 50 5 0 0 0 0 95 0 20
2018 National Capital Region 49 29 11 8 2 1 0 79 9 168
2018 Ontario (excluding National Capital Region) 44 20 15 5 17 0 0 64 21 20
2018 Quebec (excluding National Capital Region) 30 55 0 15 0 0 0 85 15 13
2018 British Columbia 48 34 7 7 4 0 0 81 11 26
2018 Alberta 60 30 0 0 0 10 0 100 0 10
2018 Nova Scotia 33 50 8 0 8 0 0 83 8 12
2017 National Capital Region 50 33 7 4 4 1 1 84 8 156
2017 Ontario (excluding National Capital Region) 39 51 4 0 5 0 0 91 5 20
2017 Quebec (excluding National Capital Region) 60 20 10 10 0 0 0 80 10 10
2017 British Columbia 67 21 4 4 0 4 0 91 4 25
2017 Nova Scotia 29 40 0 11 0 20 0 87 13 10
2014 National Capital Region 47 31 11 10 2 0 0 78 12 141
2014 Ontario (excluding National Capital Region) 57 21 7 7 7 0 0 79 15 14
2014 Quebec (excluding National Capital Region) 29 41 21 0 9 0 0 70 9 10
2014 British Columbia 41 33 9 13 4 0 0 75 17 24

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 63 20 8 5 4 0 0 84 9 254
2020 Ontario (excluding National Capital Region) 77 16 0 4 4 0 0 93 7 25
2020 Quebec (excluding National Capital Region) 74 19 4 4 0 0 0 93 4 27
2020 British Columbia 57 21 7 11 3 0 0 79 15 28
2020 Alberta 55 31 15 0 0 0 0 85 0 20
2020 Nova Scotia 80 12 0 8 0 0 0 92 8 25
2019 National Capital Region 57 24 9 6 3 0 0 82 9 227
2019 Ontario (excluding National Capital Region) 55 41 4 0 0 0 0 96 0 29
2019 Quebec (excluding National Capital Region) 23 24 18 29 0 6 0 50 31 17
2019 British Columbia 68 22 3 3 3 0 0 90 7 31
2019 Alberta 47 53 0 0 0 0 0 100 0 13
2019 Nova Scotia 85 15 0 0 0 0 0 100 0 21
2018 National Capital Region 56 26 10 5 3 0 0 81 9 170
2018 Ontario (excluding National Capital Region) 49 26 0 10 15 0 0 75 25 20
2018 Quebec (excluding National Capital Region) 37 48 0 7 7 0 0 85 15 13
2018 British Columbia 51 34 4 7 4 0 0 85 11 26
2018 Alberta 60 30 0 10 0 0 0 90 10 10
2018 Nova Scotia 50 33 8 8 0 0 0 83 8 12
2017 National Capital Region 61 23 8 5 3 0 0 84 8 156
2017 Ontario (excluding National Capital Region) 45 20 20 0 15 0 0 65 15 20
2017 Quebec (excluding National Capital Region) 40 40 10 10 0 0 0 80 10 10
2017 British Columbia 63 28 4 0 0 4 0 96 0 25
2017 Nova Scotia 49 40 11 0 0 0 0 89 0 10
2014 National Capital Region 53 26 8 7 6 1 0 79 13 141
2014 Ontario (excluding National Capital Region) 35 29 29 0 7 0 0 64 7 14
2014 Quebec (excluding National Capital Region) 19 10 52 10 9 0 0 29 20 10
2014 British Columbia 50 29 8 4 8 0 0 79 13 24

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 49 28 8 6 2 7 0 83 8 254
2020 Ontario (excluding National Capital Region) 48 33 4 12 4 0 0 80 16 25
2020 Quebec (excluding National Capital Region) 55 18 12 0 4 11 0 83 4 27
2020 British Columbia 43 28 14 11 0 4 0 74 11 28
2020 Alberta 15 41 20 10 5 9 0 61 16 20
2020 Nova Scotia 60 20 12 4 0 4 0 83 4 25
2019 National Capital Region 43 32 14 3 2 6 0 80 6 226
2019 Ontario (excluding National Capital Region) 52 35 10 0 0 3 0 90 0 29
2019 Quebec (excluding National Capital Region) 18 30 17 12 0 18 6 63 15 17
2019 British Columbia 55 26 10 7 3 0 0 80 10 31
2019 Alberta 31 53 8 0 0 8 0 92 0 13
2019 Nova Scotia 55 30 5 0 5 5 0 89 5 20
2018 National Capital Region 48 34 9 5 2 2 0 83 8 169
2018 Ontario (excluding National Capital Region) 44 29 21 5 0 0 0 74 5 20
2018 Quebec (excluding National Capital Region) 15 37 18 22 0 7 0 57 24 13
2018 British Columbia 70 15 4 0 7 4 0 88 8 26
2018 Alberta 50 30 20 0 0 0 0 80 0 10
2018 Nova Scotia 75 8 0 0 8 8 0 91 9 12
2017 National Capital Region 44 37 9 4 1 5 1 86 5 156
2017 Ontario (excluding National Capital Region) 29 40 0 21 0 10 0 77 23 20
2017 Quebec (excluding National Capital Region) 30 40 0 20 0 10 0 78 22 10
2017 British Columbia 76 16 4 4 0 0 0 92 4 25
2017 Nova Scotia 49 41 0 0 0 10 0 100 0 10
2014 National Capital Region 33 40 10 10 3 4 0 76 13 141
2014 Ontario (excluding National Capital Region) 50 43 0 7 0 0 0 93 7 14
2014 Quebec (excluding National Capital Region) 9 30 41 20 0 0 0 39 20 10
2014 British Columbia 33 29 17 13 0 8 0 68 14 24

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 46 28 14 9 2 1 0 75 11 254
2020 Ontario (excluding National Capital Region) 40 36 8 16 0 0 0 77 16 25
2020 Quebec (excluding National Capital Region) 36 30 23 7 0 4 0 69 8 27
2020 British Columbia 29 50 7 14 0 0 0 79 14 28
2020 Alberta 15 26 30 15 5 9 0 45 22 20
2020 Nova Scotia 53 31 4 8 4 0 0 84 12 25
2019 National Capital Region 40 34 13 8 3 2 0 76 11 226
2019 Ontario (excluding National Capital Region) 55 35 4 0 0 7 0 96 0 29
2019 Quebec (excluding National Capital Region) 12 24 41 6 0 12 6 43 7 17
2019 British Columbia 45 45 3 3 3 0 0 90 7 31
2019 Alberta 31 38 31 0 0 0 0 69 0 13
2019 Nova Scotia 46 39 15 0 0 0 0 85 0 20
2018 National Capital Region 41 37 9 8 3 1 0 79 11 168
2018 Ontario (excluding National Capital Region) 34 29 26 10 0 0 0 64 10 20
2018 Quebec (excluding National Capital Region) 22 40 15 22 0 0 0 63 22 13
2018 British Columbia 50 43 0 4 4 0 0 93 7 26
2018 Alberta 50 30 0 20 0 0 0 80 20 10
2018 Nova Scotia 33 58 0 0 8 0 0 92 8 12
2017 National Capital Region 42 41 13 3 1 1 0 83 3 156
2017 Ontario (excluding National Capital Region) 35 25 5 21 10 5 0 62 33 20
2017 Quebec (excluding National Capital Region) 20 60 20 0 0 0 0 80 0 10
2017 British Columbia 75 17 4 4 0 0 0 92 4 25
2014 National Capital Region 33 39 11 12 2 3 0 74 14 140
2014 Ontario (excluding National Capital Region) 31 46 8 16 0 0 0 76 16 13
2014 Quebec (excluding National Capital Region) 9 30 31 30 0 0 0 39 30 10
2014 British Columbia 13 42 37 8 0 0 0 54 8 24

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 36 31 14 10 4 4 0 71 14 253
2020 Ontario (excluding National Capital Region) 31 33 21 16 0 0 0 63 16 24
2020 Quebec (excluding National Capital Region) 22 33 34 4 0 8 0 59 4 27
2020 British Columbia 18 43 21 14 0 3 0 63 15 28
2020 Alberta 5 36 30 25 0 5 0 43 26 20
2020 Nova Scotia 35 40 8 12 4 0 0 76 16 25
2019 National Capital Region 28 37 15 11 4 4 0 68 17 225
2019 Ontario (excluding National Capital Region) 42 42 3 7 0 7 0 89 7 29
2019 Quebec (excluding National Capital Region) 6 24 23 24 0 18 6 39 31 17
2019 British Columbia 30 54 7 6 3 0 0 84 10 31
2019 Alberta 23 46 0 31 0 0 0 69 31 13
2019 Nova Scotia 41 24 25 10 0 0 0 65 10 20
2018 National Capital Region 30 37 19 8 4 2 0 69 12 168
2018 Ontario (excluding National Capital Region) 29 29 25 10 7 0 0 59 17 20
2018 Quebec (excluding National Capital Region) 0 45 33 15 0 7 0 49 16 13
2018 British Columbia 35 43 11 7 4 0 0 78 11 26
2018 Alberta 20 40 10 20 0 10 0 67 22 10
2018 Nova Scotia 33 58 0 0 8 0 0 92 8 12
2017 National Capital Region 30 41 15 9 1 4 0 74 10 156
2017 Ontario (excluding National Capital Region) 30 14 10 31 10 5 0 46 43 20
2017 Quebec (excluding National Capital Region) 20 30 50 0 0 0 0 50 0 10
2017 British Columbia 67 21 4 4 4 0 0 88 8 25
2017 Nova Scotia 40 60 0 0 0 0 0 100 0 10
2014 National Capital Region 23 38 19 9 5 5 0 65 15 141
2014 Ontario (excluding National Capital Region) 15 35 28 15 7 0 0 50 22 14
2014 Quebec (excluding National Capital Region) 9 20 50 21 0 0 0 29 21 10
2014 British Columbia 8 50 13 25 0 4 0 60 26 24

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 30 34 15 16 4 2 0 64 21 254
2020 Ontario (excluding National Capital Region) 25 27 24 20 4 0 0 52 23 25
2020 Quebec (excluding National Capital Region) 37 37 19 7 0 0 0 74 7 27
2020 British Columbia 29 36 18 14 3 0 0 64 18 28
2020 Alberta 10 30 15 35 5 5 0 42 42 20
2020 Nova Scotia 24 40 7 20 4 4 0 67 25 25
2019 National Capital Region 21 41 14 16 6 2 0 63 23 226
2019 Ontario (excluding National Capital Region) 28 44 3 17 4 3 0 75 22 29
2019 Quebec (excluding National Capital Region) 6 12 47 24 0 6 6 20 27 17
2019 British Columbia 30 54 3 7 7 0 0 83 13 31
2019 Alberta 8 46 15 23 8 0 0 54 31 13
2019 Nova Scotia 22 37 26 16 0 0 0 58 16 19
2018 National Capital Region 22 41 17 12 8 1 0 63 20 169
2018 Ontario (excluding National Capital Region) 29 29 10 25 7 0 0 59 31 20
2018 Quebec (excluding National Capital Region) 7 37 33 22 0 0 0 45 22 13
2018 British Columbia 34 48 7 7 4 0 0 81 11 26
2018 Alberta 10 50 20 10 10 0 0 60 20 10
2018 Nova Scotia 17 33 8 33 8 0 0 50 42 12
2017 National Capital Region 24 45 14 11 5 1 0 70 16 156
2017 Ontario (excluding National Capital Region) 35 15 9 21 10 10 0 55 34 20
2017 Quebec (excluding National Capital Region) 30 30 30 10 0 0 0 60 10 10
2017 British Columbia 51 29 8 8 4 0 0 80 12 25
2017 Nova Scotia 20 40 20 20 0 0 0 60 20 10
2014 National Capital Region 21 35 16 20 5 3 0 58 26 141
2014 Ontario (excluding National Capital Region) 15 29 35 15 7 0 0 43 22 14
2014 Quebec (excluding National Capital Region) 9 30 10 40 10 0 0 39 50 10
2014 British Columbia 12 17 13 37 20 0 0 30 58 24
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 47 34 9 9 2 0 0 81 10 254
2020 Ontario (excluding National Capital Region) 48 36 8 4 4 0 0 85 7 25
2020 Quebec (excluding National Capital Region) 55 26 11 8 0 0 0 81 8 27
2020 British Columbia 29 50 3 7 11 0 0 79 18 28
2020 Alberta 15 55 14 11 5 0 0 70 16 20
2020 Nova Scotia 51 32 4 5 8 0 0 83 13 25
2019 National Capital Region 44 35 10 7 4 1 0 80 11 227
2019 Ontario (excluding National Capital Region) 28 69 4 0 0 0 0 96 0 29
2019 Quebec (excluding National Capital Region) 12 42 23 24 0 0 0 54 24 17
2019 British Columbia 52 32 6 7 3 0 0 84 10 31
2019 Alberta 39 53 0 8 0 0 0 92 8 13
2019 Nova Scotia 43 43 10 5 0 0 0 86 5 21
2018 National Capital Region 35 42 13 7 3 0 0 76 11 170
2018 Ontario (excluding National Capital Region) 34 44 5 17 0 0 0 79 17 20
2018 Quebec (excluding National Capital Region) 30 30 15 18 7 0 0 60 25 13
2018 British Columbia 31 46 7 11 4 0 0 78 15 26
2018 Alberta 30 60 10 0 0 0 0 90 0 10
2018 Nova Scotia 33 33 17 8 8 0 0 67 17 12
2017 National Capital Region 40 39 12 6 3 0 0 79 9 156
2017 Ontario (excluding National Capital Region) 39 35 5 0 21 0 0 74 21 20
2017 Quebec (excluding National Capital Region) 30 60 0 10 0 0 0 90 10 10
2017 British Columbia 47 41 8 0 4 0 0 88 4 25
2017 Nova Scotia 30 41 10 10 0 0 10 78 11 10
2014 National Capital Region 30 45 11 8 4 1 0 76 13 141
2014 Ontario (excluding National Capital Region) 29 27 21 15 0 7 0 61 16 14
2014 Quebec (excluding National Capital Region) 9 51 0 31 9 0 0 60 40 10
2014 British Columbia 8 54 12 17 8 0 0 63 25 24

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 41 41 8 10 1 0 0 82 11 253
2020 Ontario (excluding National Capital Region) 33 31 25 11 0 0 0 64 11 25
2020 Quebec (excluding National Capital Region) 45 41 14 0 0 0 0 86 0 27
2020 British Columbia 36 46 14 3 0 0 0 82 3 28
2020 Alberta 5 50 40 5 0 0 0 55 5 20
2020 Nova Scotia 36 52 0 4 8 0 0 88 12 25
2019 National Capital Region 36 39 9 10 5 0 0 76 15 224
2019 Ontario (excluding National Capital Region) 38 37 18 7 0 0 0 75 7 29
2019 Quebec (excluding National Capital Region) 17 24 42 17 0 0 0 41 17 17
2019 British Columbia 50 40 7 4 0 0 0 90 4 28
2019 Alberta 16 84 0 0 0 0 0 100 0 13
2019 Nova Scotia 53 28 14 5 0 0 0 81 5 21
2018 National Capital Region 31 40 14 10 3 0 0 72 14 170
2018 Ontario (excluding National Capital Region) 34 41 10 10 5 0 0 75 15 20
2018 Quebec (excluding National Capital Region) 22 22 33 15 7 0 0 45 22 13
2018 British Columbia 24 65 7 4 0 0 0 89 4 26
2018 Alberta 30 70 0 0 0 0 0 100 0 10
2018 Nova Scotia 25 50 0 17 8 0 0 75 25 12
2017 National Capital Region 35 43 13 6 3 0 0 78 9 156
2017 Ontario (excluding National Capital Region) 35 34 5 15 10 0 0 69 25 20
2017 Quebec (excluding National Capital Region) 40 60 0 0 0 0 0 100 0 10
2017 British Columbia 34 46 4 16 0 0 0 80 16 25
2017 Nova Scotia 20 51 10 19 0 0 0 71 19 10

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 56 27 7 6 4 0 0 83 10 254
2020 Ontario (excluding National Capital Region) 48 28 8 8 4 0 4 79 12 25
2020 Quebec (excluding National Capital Region) 60 37 0 4 0 0 0 96 4 27
2020 British Columbia 32 46 4 14 3 0 0 78 18 28
2020 Alberta 53 27 20 0 0 0 0 80 0 19
2020 Nova Scotia 63 29 8 0 0 0 0 92 0 24
2019 National Capital Region 50 27 11 7 4 1 1 78 11 228
2019 Ontario (excluding National Capital Region) 41 41 11 7 0 0 0 82 7 29
2019 Quebec (excluding National Capital Region) 18 29 29 18 0 0 6 50 19 17
2019 British Columbia 51 32 3 10 3 0 0 84 13 31
2019 Alberta 31 46 23 0 0 0 0 77 0 13
2019 Nova Scotia 53 38 10 0 0 0 0 90 0 21
2018 National Capital Region 43 36 13 4 3 0 1 79 7 170
2018 Ontario (excluding National Capital Region) 51 25 0 25 0 0 0 75 25 20
2018 Quebec (excluding National Capital Region) 30 45 0 18 7 0 0 75 25 13
2018 British Columbia 39 50 4 4 4 0 0 89 7 26
2018 Alberta 40 50 10 0 0 0 0 90 0 10
2018 Nova Scotia 50 42 0 0 8 0 0 92 8 12
2017 National Capital Region 45 38 9 4 4 0 1 84 8 156
2017 Ontario (excluding National Capital Region) 45 35 10 0 5 0 5 84 5 20
2017 Quebec (excluding National Capital Region) 20 60 20 0 0 0 0 80 0 10
2017 British Columbia 35 49 8 4 0 4 0 87 4 25
2017 Nova Scotia 10 50 11 0 0 30 0 85 0 10
2014 National Capital Region 42 35 10 8 4 0 1 78 13 141
2014 Ontario (excluding National Capital Region) 43 21 21 7 0 7 0 69 8 14
2014 Quebec (excluding National Capital Region) 29 21 10 31 9 0 0 50 40 10
2014 British Columbia 29 46 9 8 8 0 0 75 17 24

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 41 36 13 8 2 0 1 78 9 249
2020 Ontario (excluding National Capital Region) 26 41 4 25 4 0 0 67 29 24
2020 Quebec (excluding National Capital Region) 37 29 23 11 0 0 0 66 11 27
2020 British Columbia 25 46 7 21 0 0 0 72 21 28
2020 Alberta 15 27 26 27 5 0 0 43 32 19
2020 Nova Scotia 48 41 4 0 8 0 0 88 8 25
2019 National Capital Region 35 38 11 12 3 1 0 74 15 226
2019 Ontario (excluding National Capital Region) 28 20 18 24 10 0 0 48 34 29
2019 Quebec (excluding National Capital Region) 23 30 29 18 0 0 0 53 18 17
2019 British Columbia 26 54 10 6 3 0 0 81 10 31
2019 Alberta 31 38 8 23 0 0 0 69 23 13
2019 Nova Scotia 19 62 10 5 4 0 0 81 9 21
2018 National Capital Region 31 39 16 11 3 0 0 70 14 170
2018 Ontario (excluding National Capital Region) 25 51 10 5 10 0 0 75 15 20
2018 Quebec (excluding National Capital Region) 7 45 15 33 0 0 0 52 33 13
2018 British Columbia 15 70 7 7 0 0 0 85 7 26
2018 Alberta 10 60 10 20 0 0 0 70 20 10
2018 Nova Scotia 25 50 8 8 0 0 8 82 9 12
2017 National Capital Region 36 41 12 9 2 0 0 76 11 156
2017 Ontario (excluding National Capital Region) 15 50 16 15 5 0 0 64 20 20
2017 Quebec (excluding National Capital Region) 10 60 20 10 0 0 0 70 10 10
2017 British Columbia 26 48 13 13 0 0 0 75 13 25
2017 Nova Scotia 10 60 20 10 0 0 0 70 10 10
2014 National Capital Region 36 36 11 12 3 0 2 73 15 141
2014 Ontario (excluding National Capital Region) 7 57 0 36 0 0 0 64 36 14
2014 Quebec (excluding National Capital Region) 20 51 30 0 0 0 0 70 0 10
2014 British Columbia 8 54 0 29 9 0 0 62 38 24

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 60 18 10 4 2 3 2 82 7 254
2020 Ontario (excluding National Capital Region) 64 17 8 0 7 4 0 84 8 25
2020 Quebec (excluding National Capital Region) 63 26 4 8 0 0 0 88 8 27
2020 British Columbia 51 21 7 15 7 0 0 71 22 28
2020 Alberta 58 16 21 0 0 5 0 78 0 19
2020 Nova Scotia 63 21 12 4 0 0 0 84 4 24

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 36 30 18 10 4 2 0 67 15 253
2020 Ontario (excluding National Capital Region) 21 35 8 20 12 4 0 59 33 25
2020 Quebec (excluding National Capital Region) 30 37 15 8 0 11 0 75 9 27
2020 British Columbia 15 35 25 22 3 0 0 50 25 28
2020 Alberta 15 10 26 30 10 10 0 28 44 20
2020 Nova Scotia 32 40 16 4 8 0 0 72 12 25
2019 National Capital Region 33 33 15 10 5 3 0 68 16 228
2019 Ontario (excluding National Capital Region) 28 44 10 11 3 4 0 75 15 29
2019 Quebec (excluding National Capital Region) 12 30 35 17 0 6 0 45 18 17
2019 British Columbia 33 45 3 10 7 3 0 80 17 31
2019 Alberta 16 54 0 31 0 0 0 69 31 13
2019 Nova Scotia 20 37 19 15 0 9 0 63 16 21
2018 National Capital Region 26 41 17 9 5 2 0 69 14 169
2018 Ontario (excluding National Capital Region) 25 20 31 10 15 0 0 44 25 20
2018 Quebec (excluding National Capital Region) 30 22 15 18 15 0 0 52 33 13
2018 British Columbia 30 48 4 7 11 0 0 78 19 26
2018 Alberta 30 40 20 10 0 0 0 70 10 10
2018 Nova Scotia 17 50 8 17 0 0 8 73 18 12
2017 National Capital Region 35 39 15 6 4 1 0 75 10 155
2017 Ontario (excluding National Capital Region) 25 25 15 20 15 0 0 50 35 20
2017 Quebec (excluding National Capital Region) 30 0 30 40 0 0 0 30 40 10
2017 British Columbia 27 53 8 8 4 0 0 80 12 25
2017 Nova Scotia 30 20 10 21 10 10 0 55 34 10
2014 National Capital Region 26 37 16 11 8 2 1 64 20 141
2014 Ontario (excluding National Capital Region) 21 29 43 0 7 0 0 50 7 14
2014 Quebec (excluding National Capital Region) 9 40 20 31 0 0 0 50 31 10
2014 British Columbia 17 46 8 25 4 0 0 63 29 24

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 26 25 15 15 12 4 2 55 29 254
2020 Ontario (excluding National Capital Region) 21 20 15 12 31 0 0 41 43 25
2020 Quebec (excluding National Capital Region) 15 30 33 15 4 4 0 46 20 27
2020 British Columbia 7 28 18 36 7 4 0 37 45 28
2020 Alberta 15 15 25 30 10 5 0 32 42 20
2020 Nova Scotia 40 24 8 20 8 0 0 64 28 25
2019 National Capital Region 31 26 13 14 12 3 1 59 27 228
2019 Ontario (excluding National Capital Region) 45 17 14 14 10 0 0 62 24 29
2019 Quebec (excluding National Capital Region) 6 42 34 17 0 0 0 48 17 17
2019 British Columbia 23 39 13 7 16 3 0 64 23 31
2019 Alberta 31 30 15 15 0 8 0 67 17 13
2019 Nova Scotia 19 14 24 24 14 4 0 35 40 21
2018 National Capital Region 28 29 18 13 9 2 1 59 23 169
2018 Ontario (excluding National Capital Region) 25 20 15 15 21 0 5 46 38 20
2018 Quebec (excluding National Capital Region) 15 30 15 25 7 7 0 49 35 13
2018 British Columbia 25 49 0 15 11 0 0 74 26 26
2018 Alberta 10 60 10 10 10 0 0 70 20 10
2018 Nova Scotia 25 33 8 17 17 0 0 58 33 12
2017 National Capital Region 29 34 8 17 10 3 0 64 27 156
2017 Ontario (excluding National Capital Region) 10 15 15 30 31 0 0 25 60 20
2017 Quebec (excluding National Capital Region) 10 30 30 10 20 0 0 40 30 10
2017 British Columbia 7 32 12 41 4 5 0 41 47 25
2017 Nova Scotia 10 10 20 11 30 20 0 25 51 10
2014 National Capital Region 14 25 14 19 24 2 1 41 45 141
2014 Ontario (excluding National Capital Region) 21 15 13 15 22 14 0 42 43 14
2014 Quebec (excluding National Capital Region) 9 10 40 30 10 0 0 20 40 10
2014 British Columbia 4 20 4 46 25 0 0 25 71 24

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 44 24 16 8 5 0 2 70 13 254
2020 Ontario (excluding National Capital Region) 32 33 4 16 15 0 0 65 31 25
2020 Quebec (excluding National Capital Region) 41 18 19 4 4 0 15 69 9 27
2020 British Columbia 29 35 18 11 7 0 0 64 18 28
2020 Alberta 25 40 26 5 0 0 5 68 5 20
2020 Nova Scotia 32 23 28 12 0 4 0 58 13 25
2019 National Capital Region 51 22 13 8 3 0 3 75 11 228
2019 Ontario (excluding National Capital Region) 45 13 20 7 7 0 7 63 15 29
2019 Quebec (excluding National Capital Region) 53 18 6 12 12 0 0 70 24 17
2019 British Columbia 29 35 19 7 7 0 3 67 14 31
2019 Alberta 16 31 46 0 0 0 8 50 0 13
2019 Nova Scotia 57 14 19 0 0 0 9 79 0 21

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 51 26 11 7 2 1 2 80 9 254
2020 Ontario (excluding National Capital Region) 45 20 23 7 5 0 0 65 12 25
2020 Quebec (excluding National Capital Region) 48 19 7 8 8 0 11 74 17 27
2020 British Columbia 47 25 21 7 0 0 0 72 7 28
2020 Alberta 5 35 30 10 15 0 5 42 26 20
2020 Nova Scotia 52 32 12 0 0 0 4 88 0 25
2019 National Capital Region 59 23 9 3 3 0 3 85 6 227
2019 Ontario (excluding National Capital Region) 52 24 21 0 4 0 0 75 4 29
2019 Quebec (excluding National Capital Region) 35 30 29 6 0 0 0 65 6 17
2019 British Columbia 57 23 10 0 4 3 3 86 4 30
2019 Alberta 24 38 23 15 0 0 0 62 15 13
2019 Nova Scotia 38 34 9 0 0 10 9 88 0 21

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 79 7 3 2 2 5 2 93 4 254
2020 Ontario (excluding National Capital Region) 81 0 0 4 0 15 0 96 4 25
2020 Quebec (excluding National Capital Region) 74 4 4 0 0 7 11 95 0 27
2020 British Columbia 82 4 3 3 0 3 4 93 4 28
2020 Alberta 66 20 5 10 0 0 0 85 10 20
2020 Nova Scotia 84 4 4 0 0 4 4 96 0 25
2019 National Capital Region 79 8 2 3 1 4 3 93 5 226
2019 Ontario (excluding National Capital Region) 76 14 0 0 0 4 6 100 0 29
2019 Quebec (excluding National Capital Region) 83 0 6 6 0 5 0 88 6 17
2019 British Columbia 87 7 0 0 3 0 3 96 4 31
2019 Alberta 85 0 0 0 0 15 0 100 0 13
2019 Nova Scotia 81 5 0 0 0 0 14 100 0 21

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 78 8 5 1 2 1 5 92 3 254
2020 Ontario (excluding National Capital Region) 75 16 5 0 0 4 0 95 0 24
2020 Quebec (excluding National Capital Region) 59 11 4 0 0 4 22 95 0 27
2020 British Columbia 82 4 3 0 0 3 7 96 0 28
2020 Alberta 64 20 10 0 0 0 5 89 0 20
2020 Nova Scotia 88 8 0 0 0 0 4 100 0 25
2019 National Capital Region 82 5 1 3 0 0 8 95 3 227
2019 Ontario (excluding National Capital Region) 83 10 0 0 3 0 3 97 3 29
2019 Quebec (excluding National Capital Region) 83 6 0 0 6 0 5 94 6 17
2019 British Columbia 80 3 0 3 0 0 14 96 4 31
2019 Alberta 61 24 8 0 0 8 0 92 0 13
2019 Nova Scotia 84 0 0 0 0 5 10 100 0 19

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 44 33 9 10 2 0 0 78 13 253
2020 Ontario (excluding National Capital Region) 48 23 16 12 0 0 0 72 12 25
2020 Quebec (excluding National Capital Region) 48 37 7 8 0 0 0 85 8 27
2020 British Columbia 28 51 11 3 7 0 0 79 11 28
2020 Alberta 14 36 24 20 5 0 0 51 25 20
2020 Nova Scotia 48 36 4 8 4 0 0 84 12 25
2019 National Capital Region 42 33 10 10 5 0 0 75 15 227
2019 Ontario (excluding National Capital Region) 34 45 7 10 3 0 0 79 13 29
2019 Quebec (excluding National Capital Region) 18 35 18 29 0 0 0 53 29 17
2019 British Columbia 26 57 10 4 4 0 0 83 7 30
2019 Alberta 23 69 0 8 0 0 0 92 8 13
2019 Nova Scotia 34 56 9 0 0 0 0 91 0 21
2018 National Capital Region 34 41 14 8 3 0 0 75 11 167
2018 Ontario (excluding National Capital Region) 25 56 10 10 0 0 0 80 10 20
2018 Quebec (excluding National Capital Region) 22 30 15 25 7 0 0 52 33 13
2018 British Columbia 36 41 7 7 7 0 0 78 15 26
2018 Alberta 10 70 0 20 0 0 0 80 20 10
2018 Nova Scotia 42 25 8 17 8 0 0 67 25 12
2017 National Capital Region 43 37 11 6 2 0 0 80 8 156
2017 Ontario (excluding National Capital Region) 35 31 15 19 0 0 0 65 19 20
2017 Quebec (excluding National Capital Region) 40 30 20 10 0 0 0 70 10 10
2017 British Columbia 36 52 0 12 0 0 0 88 12 25
2017 Nova Scotia 20 80 0 0 0 0 0 100 0 10
2014 National Capital Region 30 48 9 9 4 0 0 77 13 141
2014 Ontario (excluding National Capital Region) 36 35 7 15 7 0 0 71 22 14
2014 Quebec (excluding National Capital Region) 9 49 41 0 0 0 0 59 0 10
2014 British Columbia 13 50 17 16 4 0 0 63 20 24

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 50 28 13 6 3 0 0 78 9 254
2020 Ontario (excluding National Capital Region) 52 32 4 8 5 0 0 84 12 25
2020 Quebec (excluding National Capital Region) 45 33 15 4 4 0 0 77 7 27
2020 British Columbia 32 33 14 14 7 0 0 64 21 28
2020 Alberta 20 36 35 0 10 0 0 56 10 20
2020 Nova Scotia 48 36 4 4 8 0 0 84 12 25
2019 National Capital Region 43 33 14 5 4 0 0 77 9 227
2019 Ontario (excluding National Capital Region) 45 41 7 7 0 0 0 86 7 29
2019 Quebec (excluding National Capital Region) 12 47 18 18 6 0 0 59 23 17
2019 British Columbia 29 48 10 13 0 0 0 77 13 31
2019 Alberta 34 41 17 0 8 0 0 75 8 12
2019 Nova Scotia 34 61 4 0 0 0 0 96 0 21
2018 National Capital Region 41 39 12 7 1 0 0 80 8 168
2018 Ontario (excluding National Capital Region) 34 36 15 10 5 0 0 71 15 20
2018 Quebec (excluding National Capital Region) 25 37 15 15 7 0 0 63 22 13
2018 British Columbia 33 45 11 7 4 0 0 78 11 26
2018 Alberta 30 60 0 10 0 0 0 90 10 10
2018 Nova Scotia 42 42 0 8 8 0 0 83 17 12
2017 National Capital Region 43 36 14 4 2 0 0 79 6 156
2017 Ontario (excluding National Capital Region) 40 20 21 4 15 0 0 60 19 20
2017 Quebec (excluding National Capital Region) 40 40 20 0 0 0 0 80 0 10
2017 British Columbia 31 50 7 12 0 0 0 81 12 25
2017 Nova Scotia 39 21 30 10 0 0 0 60 10 10
2014 National Capital Region 32 39 12 9 6 1 1 73 15 140
2014 Ontario (excluding National Capital Region) 36 35 14 7 7 0 0 71 15 14
2014 Quebec (excluding National Capital Region) 29 21 10 40 0 0 0 50 40 10
2014 British Columbia 4 42 13 37 4 0 0 46 41 24

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 42 39 9 6 2 0 0 82 8 254
2020 Ontario (excluding National Capital Region) 45 36 8 12 0 0 0 80 12 25
2020 Quebec (excluding National Capital Region) 40 37 11 11 0 0 0 78 11 27
2020 British Columbia 32 43 14 7 3 0 0 75 10 28
2020 Alberta 10 35 25 20 10 0 0 45 30 20
2020 Nova Scotia 48 40 4 4 4 0 0 88 8 25
2019 National Capital Region 41 40 6 10 2 1 0 82 12 225
2019 Ontario (excluding National Capital Region) 41 38 11 10 0 0 0 79 10 29
2019 Quebec (excluding National Capital Region) 6 53 17 18 6 0 0 59 24 17
2019 British Columbia 49 32 13 3 3 0 0 81 7 31
2019 Alberta 39 23 8 23 8 0 0 62 31 13
2019 Nova Scotia 46 50 0 5 0 0 0 95 5 20
2018 National Capital Region 37 40 10 9 2 1 1 79 11 169
2018 Ontario (excluding National Capital Region) 25 29 15 26 5 0 0 54 31 20
2018 Quebec (excluding National Capital Region) 7 37 33 15 7 0 0 45 22 13
2018 British Columbia 43 46 0 7 4 0 0 89 11 26
2018 Alberta 20 50 10 10 10 0 0 70 20 10
2018 Nova Scotia 58 25 17 0 0 0 0 83 0 12
2017 National Capital Region 44 41 7 8 0 0 1 85 8 156
2017 Ontario (excluding National Capital Region) 35 19 16 15 10 5 0 57 27 20
2017 Quebec (excluding National Capital Region) 30 50 10 10 0 0 0 80 10 10
2017 British Columbia 39 49 4 8 0 0 0 88 8 25
2017 Nova Scotia 40 40 20 0 0 0 0 80 0 10
2014 National Capital Region 39 36 14 8 3 0 0 75 11 141
2014 Ontario (excluding National Capital Region) 35 43 7 15 0 0 0 78 15 14
2014 Quebec (excluding National Capital Region) 29 21 31 20 0 0 0 50 20 10
2014 British Columbia 21 45 21 9 4 0 0 67 13 24

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 33 43 15 6 2 2 0 77 8 254
2020 Ontario (excluding National Capital Region) 36 44 11 4 5 0 0 80 9 25
2020 Quebec (excluding National Capital Region) 34 47 15 0 0 4 0 84 0 27
2020 British Columbia 12 55 19 7 7 0 0 67 14 27
2020 Alberta 10 46 15 25 5 0 0 56 29 20
2020 Nova Scotia 32 56 5 4 4 0 0 88 8 25
2019 National Capital Region 36 38 14 7 1 4 0 77 8 228
2019 Ontario (excluding National Capital Region) 25 62 3 3 0 7 0 93 4 29
2019 Quebec (excluding National Capital Region) 6 54 29 5 6 0 0 60 11 17
2019 British Columbia 36 41 10 10 3 0 0 77 13 31
2019 Alberta 23 54 15 8 0 0 0 77 8 13
2019 Nova Scotia 34 52 10 5 0 0 0 85 5 21
2018 National Capital Region 36 41 15 4 2 3 0 79 6 167
2018 Ontario (excluding National Capital Region) 34 20 15 17 10 5 0 57 28 20
2018 Quebec (excluding National Capital Region) 15 22 48 15 0 0 0 37 15 13
2018 British Columbia 40 41 4 7 7 0 0 81 15 26
2018 Alberta 50 40 0 10 0 0 0 90 10 10
2018 Nova Scotia 42 33 17 0 8 0 0 75 8 12
2017 National Capital Region 33 41 17 5 1 3 0 76 7 156
2017 Ontario (excluding National Capital Region) 25 29 20 20 5 0 0 54 26 20
2017 Quebec (excluding National Capital Region) 30 40 30 0 0 0 0 70 0 10
2017 British Columbia 25 50 17 4 0 4 0 78 4 24
2017 Nova Scotia 20 50 20 11 0 0 0 69 11 10

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 47 32 11 8 2 0 0 79 10 251
2020 Ontario (excluding National Capital Region) 28 27 20 12 12 0 0 56 24 25
2020 Quebec (excluding National Capital Region) 59 22 15 0 0 4 0 84 0 27
2020 British Columbia 32 35 14 14 4 0 0 68 18 28
2020 Alberta 20 45 15 15 5 0 0 65 20 20
2020 Nova Scotia 53 28 12 4 4 0 0 80 8 25
2019 National Capital Region 51 32 7 6 3 0 0 83 9 228
2019 Ontario (excluding National Capital Region) 27 28 25 17 4 0 0 55 21 29
2019 Quebec (excluding National Capital Region) 17 47 18 18 0 0 0 64 18 17
2019 British Columbia 64 26 3 3 3 0 0 90 7 31
2019 Alberta 31 46 8 16 0 0 0 77 16 13
2019 Nova Scotia 76 14 9 0 0 0 0 91 0 21
2018 National Capital Region 53 33 7 4 3 0 0 86 7 169
2018 Ontario (excluding National Capital Region) 25 39 17 10 10 0 0 64 20 20
2018 Quebec (excluding National Capital Region) 37 30 15 7 10 0 0 67 18 13
2018 British Columbia 61 35 0 0 4 0 0 96 4 26
2018 Alberta 40 30 0 20 10 0 0 70 30 10
2018 Nova Scotia 83 8 8 0 0 0 0 92 0 12
2017 National Capital Region 49 33 7 9 1 1 0 83 10 156
2017 Ontario (excluding National Capital Region) 35 19 26 5 15 0 0 54 20 20
2017 Quebec (excluding National Capital Region) 50 20 10 20 0 0 0 70 20 10
2017 British Columbia 46 50 0 4 0 0 0 96 4 25
2017 Nova Scotia 70 10 20 0 0 0 0 80 0 10
2014 National Capital Region 52 28 11 7 3 0 0 79 10 141
2014 Ontario (excluding National Capital Region) 7 50 15 7 21 0 0 57 29 14
2014 Quebec (excluding National Capital Region) 29 41 10 20 0 0 0 70 20 10
2014 British Columbia 16 54 8 17 4 0 0 70 21 24

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 22 38 23 12 5 0 0 60 17 250
2020 Ontario (excluding National Capital Region) 16 27 24 21 12 0 0 44 33 25
2020 Quebec (excluding National Capital Region) 18 23 26 29 4 0 0 41 33 27
2020 British Columbia 22 28 25 25 0 0 0 50 25 28
2020 Alberta 9 10 46 30 5 0 0 20 35 20
2020 Nova Scotia 45 36 16 4 0 0 0 81 4 25
2019 National Capital Region 24 40 22 8 6 0 0 64 14 227
2019 Ontario (excluding National Capital Region) 28 24 20 21 7 0 0 52 28 29
2019 Quebec (excluding National Capital Region) 6 30 35 29 0 0 0 36 29 17
2019 British Columbia 46 35 19 0 0 0 0 81 0 31
2019 Alberta 17 16 33 25 8 0 0 34 33 12
2019 Nova Scotia 34 52 10 5 0 0 0 86 5 21
2018 National Capital Region 31 34 22 8 6 0 0 65 14 170
2018 Ontario (excluding National Capital Region) 29 29 20 10 12 0 0 59 21 20
2018 Quebec (excluding National Capital Region) 15 30 22 25 7 0 0 45 33 13
2018 British Columbia 43 34 15 4 5 0 0 76 9 26
2018 Nova Scotia 33 67 0 0 0 0 0 100 0 12
2017 National Capital Region 33 40 19 7 2 0 0 73 9 156
2017 Ontario (excluding National Capital Region) 24 25 41 0 10 0 0 49 10 20
2017 Quebec (excluding National Capital Region) 40 50 10 0 0 0 0 90 0 10
2017 British Columbia 32 39 21 8 0 0 0 71 8 25
2017 Nova Scotia 10 60 20 0 0 10 0 77 0 10
2014 National Capital Region 34 43 14 6 3 0 1 78 9 141
2014 Ontario (excluding National Capital Region) 14 22 28 15 21 0 0 36 36 14
2014 Quebec (excluding National Capital Region) 39 61 0 0 0 0 0 100 0 10
2014 British Columbia 13 20 46 13 8 0 0 33 21 24

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 52 48 254
2020 Ontario (excluding National Capital Region) 57 43 25
2020 Quebec (excluding National Capital Region) 63 37 27
2020 British Columbia 72 28 28
2020 Alberta 55 45 20
2020 Nova Scotia 40 60 25

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 66 18 4 4 0 2 6 91 4 254
2020 Ontario (excluding National Capital Region) 77 12 4 0 0 0 7 96 0 25
2020 Quebec (excluding National Capital Region) 74 16 7 0 0 0 4 93 0 27
2020 British Columbia 83 7 7 0 0 4 0 93 0 28
2020 Alberta 65 25 10 0 0 0 0 90 0 20
2020 Nova Scotia 76 4 4 4 0 0 12 91 5 25

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 National Capital Region 34 28 38 253
2020 Ontario (excluding National Capital Region) 40 25 35 25
2020 Quebec (excluding National Capital Region) 25 34 41 27
2020 British Columbia 25 47 28 28
2020 Alberta 24 20 55 20
2020 Nova Scotia 19 52 28 25
2019 National Capital Region 37 27 36 228
2019 Ontario (excluding National Capital Region) 27 37 36 29
2019 Quebec (excluding National Capital Region) 35 12 53 17
2019 British Columbia 29 35 36 31
2019 Alberta 24 30 46 13
2019 Nova Scotia 14 48 38 21
2018 National Capital Region 24 32 43 170
2018 Ontario (excluding National Capital Region) 61 20 20 20
2018 Quebec (excluding National Capital Region) 40 15 45 13
2018 British Columbia 28 34 39 26
2018 Alberta 10 20 70 10
2018 Nova Scotia 8 42 50 12
2017 National Capital Region 27 35 38 155
2017 Ontario (excluding National Capital Region) 38 20 41 20
2017 Quebec (excluding National Capital Region) 40 40 20 10
2017 British Columbia 11 32 57 25
2017 Nova Scotia 31 40 29 10
2014 National Capital Region 37 20 43 141
2014 Ontario (excluding National Capital Region) 29 21 50 14
2014 Quebec (excluding National Capital Region) 39 9 52 10
2014 British Columbia 30 39 30 23

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 National Capital Region 8 29 42 4 10 6 87
2020 Ontario (excluding National Capital Region) 0 0 70 9 11 9 10
2019 National Capital Region 7 35 30 8 4 15 85
2018 National Capital Region 10 17 50 7 7 9 42
2018 Ontario (excluding National Capital Region) 0 0 32 27 40 0 12
2017 National Capital Region 15 29 47 5 2 2 41
2014 National Capital Region 2 27 57 8 9999 6 52
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 55 34 6 4 1 0 0 89 5 252
2020 Ontario (excluding National Capital Region) 53 40 7 0 0 0 0 93 0 25
2020 Quebec (excluding National Capital Region) 52 40 4 4 0 0 0 92 4 27
2020 British Columbia 47 43 7 3 0 0 0 90 3 28
2020 Alberta 44 35 21 0 0 0 0 79 0 20
2020 Nova Scotia 63 29 4 0 4 0 0 92 4 25
2019 National Capital Region 61 28 7 3 2 0 0 89 5 227
2019 Ontario (excluding National Capital Region) 62 27 4 7 0 0 0 89 7 29
2019 Quebec (excluding National Capital Region) 48 41 11 0 0 0 0 89 0 17
2019 British Columbia 61 30 10 0 0 0 0 90 0 31
2019 Alberta 47 53 0 0 0 0 0 100 0 13
2019 Nova Scotia 62 33 5 0 0 0 0 95 0 21
2018 National Capital Region 56 35 3 3 2 0 0 91 6 169
2018 Ontario (excluding National Capital Region) 69 5 0 26 0 0 0 74 26 19
2018 Quebec (excluding National Capital Region) 25 52 7 15 0 0 0 78 15 13
2018 British Columbia 57 39 4 0 0 0 0 96 0 26
2018 Alberta 40 60 0 0 0 0 0 100 0 10
2018 Nova Scotia 83 17 0 0 0 0 0 100 0 12
2017 National Capital Region 52 38 7 3 1 0 0 90 4 156
2017 Ontario (excluding National Capital Region) 50 24 20 5 0 0 0 75 5 20
2017 Quebec (excluding National Capital Region) 40 50 10 0 0 0 0 90 0 10
2017 British Columbia 54 37 0 8 0 0 0 92 8 25
2017 Nova Scotia 60 40 0 0 0 0 0 100 0 10
2014 National Capital Region 46 42 7 4 1 0 0 88 5 141
2014 Ontario (excluding National Capital Region) 65 28 0 0 7 0 0 93 7 14
2014 Quebec (excluding National Capital Region) 39 30 10 21 0 0 0 69 21 10
2014 British Columbia 38 41 13 4 4 0 0 79 8 24

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 38 38 11 9 4 0 0 76 13 253
2020 Ontario (excluding National Capital Region) 29 55 8 8 0 0 0 84 8 25
2020 Quebec (excluding National Capital Region) 37 37 18 8 0 0 0 74 8 27
2020 British Columbia 22 64 11 3 0 0 0 86 3 28
2020 Alberta 10 60 9 15 0 5 0 74 16 20
2020 Nova Scotia 36 41 12 8 4 0 0 76 12 25
2019 National Capital Region 40 44 10 5 1 0 0 84 6 228
2019 Ontario (excluding National Capital Region) 59 34 4 0 4 0 0 93 4 29
2019 Quebec (excluding National Capital Region) 18 65 12 6 0 0 0 83 6 17
2019 British Columbia 32 51 10 7 0 0 0 83 7 31
2019 Alberta 24 61 15 0 0 0 0 85 0 13
2019 Nova Scotia 39 42 5 10 0 4 0 85 10 21
2018 National Capital Region 40 43 10 3 3 1 0 83 6 170
2018 Ontario (excluding National Capital Region) 20 54 5 5 17 0 0 74 21 20
2018 Quebec (excluding National Capital Region) 15 55 22 0 7 0 0 70 7 13
2018 British Columbia 34 44 15 7 0 0 0 78 7 26
2018 Alberta 40 50 0 10 0 0 0 90 10 10
2018 Nova Scotia 33 58 0 8 0 0 0 92 8 12
2017 National Capital Region 38 46 7 8 0 1 0 85 8 156
2017 Ontario (excluding National Capital Region) 35 25 10 20 10 0 0 59 31 20
2017 Quebec (excluding National Capital Region) 40 20 20 20 0 0 0 60 20 10
2017 British Columbia 40 48 8 4 0 0 0 88 4 25
2017 Nova Scotia 19 60 20 0 0 0 0 80 0 10
2014 National Capital Region 31 42 11 9 5 2 0 75 14 141
2014 Ontario (excluding National Capital Region) 44 35 14 0 7 0 0 79 7 14
2014 Quebec (excluding National Capital Region) 20 20 21 40 0 0 0 39 40 10
2014 British Columbia 4 37 30 25 4 0 0 41 29 24

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 7 22 36 23 10 1 0 34 29 254
2020 Ontario (excluding National Capital Region) 11 49 36 4 0 0 0 4 60 25
2020 Quebec (excluding National Capital Region) 0 33 22 30 7 8 0 40 36 27
2020 British Columbia 0 18 57 18 7 0 0 25 18 28
2020 Alberta 10 49 36 5 0 0 0 5 60 20
2020 Nova Scotia 8 4 24 53 12 0 0 65 12 25
2019 National Capital Region 10 28 33 19 8 2 2 27 39 228
2019 Ontario (excluding National Capital Region) 14 10 38 21 18 0 0 39 24 29
2019 Quebec (excluding National Capital Region) 17 30 30 17 6 0 0 23 46 17
2019 British Columbia 3 13 45 23 13 0 3 37 17 31
2019 Alberta 8 7 62 23 0 0 0 23 15 13
2019 Nova Scotia 5 10 33 33 19 0 0 52 15 21
2018 National Capital Region 9 26 39 19 6 0 1 26 35 169
2018 Ontario (excluding National Capital Region) 5 5 58 21 11 0 0 32 11 19
2018 Quebec (excluding National Capital Region) 15 18 60 7 0 0 0 7 33 13
2018 British Columbia 0 26 59 7 7 0 0 15 26 26
2018 Alberta 10 10 50 30 0 0 0 30 20 10
2018 Nova Scotia 0 25 25 33 17 0 0 50 25 12
2017 National Capital Region 4 22 38 23 8 1 4 32 27 156
2017 Ontario (excluding National Capital Region) 10 31 40 15 4 0 0 19 41 20
2017 Quebec (excluding National Capital Region) 10 20 40 30 0 0 0 30 30 10
2017 British Columbia 0 16 44 27 12 0 0 39 16 25
2017 Nova Scotia 11 19 40 10 10 0 10 22 33 10
2014 National Capital Region 4 15 41 29 8 1 2 38 19 140
2014 Ontario (excluding National Capital Region) 7 15 57 13 0 7 0 14 24 14
2014 Quebec (excluding National Capital Region) 21 10 50 20 0 0 0 20 31 10
2014 British Columbia 13 29 46 13 0 0 0 13 42 24

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 6 11 23 36 22 2 1 60 17 253
2020 Ontario (excluding National Capital Region) 0 24 36 24 16 0 0 40 24 25
2020 Quebec (excluding National Capital Region) 0 23 37 22 15 4 0 38 23 27
2020 British Columbia 0 7 18 53 22 0 0 76 7 28
2020 Alberta 0 15 60 25 0 0 0 25 15 20
2020 Nova Scotia 0 8 21 29 29 4 9 66 9 24
2019 National Capital Region 6 18 26 31 16 3 1 49 25 228
2019 Ontario (excluding National Capital Region) 7 4 31 31 24 3 0 58 10 29
2019 Quebec (excluding National Capital Region) 35 42 6 12 6 0 0 17 77 17
2019 British Columbia 0 3 44 33 16 0 3 51 3 31
2019 Alberta 8 15 46 15 16 0 0 31 23 13
2019 Nova Scotia 5 0 26 30 35 5 0 68 5 20
2018 National Capital Region 3 16 27 37 15 1 1 53 20 170
2018 Ontario (excluding National Capital Region) 7 5 39 20 29 0 0 49 12 20
2018 Quebec (excluding National Capital Region) 7 45 40 7 0 0 0 7 52 13
2018 British Columbia 4 7 24 54 11 0 0 65 11 26
2018 Alberta 10 10 50 20 0 0 10 22 22 10
2018 Nova Scotia 0 0 42 33 25 0 0 58 0 12
2017 National Capital Region 3 15 30 27 16 3 5 47 20 156
2017 Ontario (excluding National Capital Region) 11 20 40 20 9 0 0 30 31 20
2017 Quebec (excluding National Capital Region) 10 50 30 10 0 0 0 10 60 10
2017 British Columbia 0 12 20 45 23 0 0 68 12 25
2017 Nova Scotia 10 19 31 10 20 0 10 33 32 10
2014 National Capital Region 4 9 33 33 18 2 1 52 14 141
2014 Ontario (excluding National Capital Region) 15 29 21 35 0 0 0 35 44 14
2014 Quebec (excluding National Capital Region) 10 21 40 29 0 0 0 29 31 10
2014 British Columbia 4 25 26 33 12 0 0 45 29 24

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 15 18 34 20 12 1 0 32 33 252
2020 Ontario (excluding National Capital Region) 28 32 8 27 5 0 0 32 60 25
2020 Quebec (excluding National Capital Region) 15 29 33 15 4 0 4 20 46 27
2020 British Columbia 18 43 25 8 7 0 0 15 61 28
2020 Alberta 30 50 21 0 0 0 0 0 79 20
2020 Nova Scotia 17 21 17 26 20 0 0 46 38 24
2019 National Capital Region 16 23 34 13 10 2 1 24 41 227
2019 Ontario (excluding National Capital Region) 16 31 25 21 7 0 0 28 47 29
2019 Quebec (excluding National Capital Region) 28 42 18 6 0 6 0 6 75 17
2019 British Columbia 16 15 33 23 7 3 3 31 34 31
2019 Alberta 15 30 31 15 8 0 0 23 46 13
2019 Nova Scotia 24 19 38 9 10 0 0 19 43 21
2018 National Capital Region 9 20 33 23 13 0 2 37 30 170
2018 Ontario (excluding National Capital Region) 21 11 21 26 21 0 0 47 32 19
2018 Quebec (excluding National Capital Region) 15 30 22 22 10 0 0 33 45 13
2018 British Columbia 15 37 24 20 4 0 0 24 52 26
2018 Nova Scotia 17 25 25 17 17 0 0 33 42 12
2017 National Capital Region 7 27 33 18 11 1 2 30 36 155
2017 Ontario (excluding National Capital Region) 20 26 31 10 9 0 4 20 48 20
2017 Quebec (excluding National Capital Region) 20 30 40 10 0 0 0 10 50 10
2017 British Columbia 4 27 33 24 12 0 0 36 31 25
2017 Nova Scotia 30 40 10 0 10 0 10 11 78 10
2014 National Capital Region 8 22 36 24 6 1 3 32 31 140
2014 Ontario (excluding National Capital Region) 29 29 29 14 0 0 0 14 57 14
2014 Quebec (excluding National Capital Region) 31 31 29 9 0 0 0 9 62 10
2014 British Columbia 25 37 25 13 0 0 0 13 62 24

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 13 21 34 20 10 1 0 30 35 254
2020 Ontario (excluding National Capital Region) 12 29 36 20 4 0 0 24 41 25
2020 Quebec (excluding National Capital Region) 56 15 7 15 8 0 0 23 70 27
2020 British Columbia 11 29 41 19 0 0 0 19 40 27
2020 Alberta 31 26 42 0 0 0 0 0 58 19
2020 Nova Scotia 4 35 22 18 22 0 0 39 39 23
2019 National Capital Region 13 25 34 18 8 1 0 27 38 228
2019 Ontario (excluding National Capital Region) 7 31 30 21 10 0 0 32 38 29
2019 Quebec (excluding National Capital Region) 37 45 18 0 0 0 0 0 82 16
2019 British Columbia 10 13 36 37 0 0 4 38 24 30
2019 Alberta 15 38 31 16 0 0 0 16 53 13
2019 Nova Scotia 4 20 43 28 5 0 0 33 24 21
2018 National Capital Region 8 28 35 22 6 0 1 29 36 168
2018 Ontario (excluding National Capital Region) 5 26 42 5 21 0 0 26 32 19
2018 Quebec (excluding National Capital Region) 22 48 30 0 0 0 0 0 70 13
2018 British Columbia 4 28 54 15 0 0 0 15 31 26
2018 Alberta 10 30 40 20 0 0 0 20 40 10
2018 Nova Scotia 0 25 33 25 17 0 0 42 25 12
2017 National Capital Region 7 21 39 23 8 0 2 32 28 156
2017 Ontario (excluding National Capital Region) 5 15 62 10 8 0 0 18 20 20
2017 Quebec (excluding National Capital Region) 20 20 60 0 0 0 0 0 40 10
2017 British Columbia 0 18 57 21 3 0 0 25 18 24
2017 Nova Scotia 0 51 10 20 10 0 10 33 56 10
2014 National Capital Region 7 17 34 28 11 1 2 41 24 140
2014 Ontario (excluding National Capital Region) 0 36 50 14 0 0 0 14 36 14
2014 Quebec (excluding National Capital Region) 21 21 39 20 0 0 0 20 41 10
2014 British Columbia 17 41 37 4 0 0 0 4 58 24

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 17 19 27 20 14 1 3 35 37 254
2020 Ontario (excluding National Capital Region) 31 24 31 0 13 0 0 13 56 25
2020 Quebec (excluding National Capital Region) 14 42 11 14 15 4 0 30 58 27
2020 British Columbia 18 35 19 18 4 4 4 23 57 28
2020 Alberta 10 40 46 5 0 0 0 5 50 20
2020 Nova Scotia 0 17 29 17 33 4 0 53 17 24
2019 National Capital Region 13 19 24 19 20 3 3 41 34 228
2019 Ontario (excluding National Capital Region) 4 21 18 25 29 4 0 56 25 28
2019 Quebec (excluding National Capital Region) 29 48 12 0 6 0 6 6 81 17
2019 British Columbia 3 16 38 16 17 6 3 37 21 31
2019 Alberta 38 38 8 8 8 0 0 16 77 13
2019 Nova Scotia 15 5 19 50 10 0 0 60 20 20
2018 National Capital Region 9 22 35 21 11 1 2 33 32 170
2018 Ontario (excluding National Capital Region) 11 21 37 0 32 0 0 32 32 19
2018 Quebec (excluding National Capital Region) 7 48 22 15 7 0 0 22 55 13
2018 British Columbia 4 29 30 30 7 0 0 37 33 26
2018 Alberta 40 40 10 0 10 0 0 10 80 10
2018 Nova Scotia 0 17 33 25 25 0 0 50 17 12
2017 National Capital Region 9 19 30 22 14 2 4 39 30 155
2017 Ontario (excluding National Capital Region) 21 25 26 19 5 0 4 25 48 20
2017 Quebec (excluding National Capital Region) 10 10 60 10 0 10 0 11 22 10
2017 British Columbia 4 12 44 21 15 0 4 37 16 25
2017 Nova Scotia 10 21 20 10 20 0 20 37 38 10
2014 National Capital Region 4 17 29 32 13 1 4 47 22 140
2014 Ontario (excluding National Capital Region) 7 22 28 21 7 15 0 33 35 14
2014 Quebec (excluding National Capital Region) 10 30 31 20 0 0 9 21 44 10
2014 British Columbia 25 45 26 0 4 0 0 4 70 24

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 6 13 25 35 17 2 2 54 20 253
2020 Ontario (excluding National Capital Region) 20 7 40 20 9 0 4 30 28 25
2020 Quebec (excluding National Capital Region) 7 19 34 29 4 8 0 35 28 27
2020 British Columbia 0 11 25 47 18 0 0 65 11 28
2020 Alberta 0 10 41 39 0 0 10 43 11 20
2020 Nova Scotia 0 0 9 37 46 0 8 91 0 24
2019 National Capital Region 13 17 25 26 13 4 3 42 32 227
2019 Ontario (excluding National Capital Region) 10 14 24 25 21 7 0 49 26 29
2019 Quebec (excluding National Capital Region) 59 29 6 6 0 0 0 6 88 17
2019 British Columbia 3 3 42 16 29 3 3 48 7 31
2019 Alberta 0 23 54 0 16 8 0 17 24 13
2019 Nova Scotia 0 5 10 38 43 4 0 85 5 21
2018 National Capital Region 6 13 32 33 13 1 3 47 20 167
2018 Ontario (excluding National Capital Region) 17 15 21 21 21 5 0 44 35 19
2018 Quebec (excluding National Capital Region) 7 37 45 10 0 0 0 10 45 13
2018 British Columbia 4 20 24 30 22 0 0 52 24 26
2018 Alberta 0 20 70 0 0 10 0 0 22 10
2018 Nova Scotia 0 0 50 17 33 0 0 50 0 12
2017 National Capital Region 10 17 32 24 9 1 6 36 29 156
2017 Ontario (excluding National Capital Region) 31 41 14 5 5 0 4 11 75 20
2017 Quebec (excluding National Capital Region) 0 60 20 20 0 0 0 20 60 10
2017 British Columbia 0 8 48 28 16 0 0 44 8 25
2017 Nova Scotia 0 41 40 0 10 0 10 11 45 10
2014 National Capital Region 6 14 26 31 17 2 4 51 21 140
2014 Ontario (excluding National Capital Region) 43 21 22 7 7 0 0 13 65 14
2014 Quebec (excluding National Capital Region) 0 21 50 30 0 0 0 30 21 10
2014 British Columbia 13 50 25 8 4 0 0 12 63 24

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 9 16 31 26 14 3 0 41 27 251
2020 Ontario (excluding National Capital Region) 16 28 28 24 4 0 0 28 44 25
2020 Quebec (excluding National Capital Region) 14 11 52 11 11 0 0 22 25 27
2020 British Columbia 7 25 54 11 3 0 0 15 32 28
2020 Alberta 10 24 56 5 0 0 5 5 35 20
2020 Nova Scotia 8 9 38 8 38 0 0 46 17 24
2019 National Capital Region 12 20 34 19 11 3 2 32 33 228
2019 Ontario (excluding National Capital Region) 10 31 35 14 10 0 0 24 41 29
2019 Quebec (excluding National Capital Region) 17 41 18 12 6 6 0 19 62 17
2019 British Columbia 13 10 51 13 3 6 3 18 25 31
2019 Alberta 8 23 39 23 8 0 0 31 30 13
2019 Nova Scotia 14 10 52 10 15 0 0 24 24 21
2018 National Capital Region 8 17 36 26 11 1 1 38 25 170
2018 Ontario (excluding National Capital Region) 16 11 32 21 16 5 0 39 28 19
2018 Quebec (excluding National Capital Region) 7 15 63 7 0 7 0 8 24 13
2018 British Columbia 7 7 51 26 7 0 0 34 15 26
2018 Alberta 0 10 70 20 0 0 0 20 10 10
2018 Nova Scotia 0 42 25 25 8 0 0 33 42 12
2017 National Capital Region 6 18 36 19 15 2 4 36 26 155
2017 Ontario (excluding National Capital Region) 15 20 40 20 0 0 4 21 37 20
2017 Quebec (excluding National Capital Region) 0 10 70 20 0 0 0 20 10 10
2017 British Columbia 4 16 33 23 19 0 4 44 21 25
2014 National Capital Region 4 16 44 23 9 1 3 34 21 140
2014 Ontario (excluding National Capital Region) 22 28 21 15 7 7 0 23 54 14
2014 Quebec (excluding National Capital Region) 0 51 21 20 9 0 0 29 51 10
2014 British Columbia 25 25 37 13 0 0 0 13 50 24

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 3 15 35 32 14 0 1 46 18 253
2020 Ontario (excluding National Capital Region) 0 19 28 36 16 0 0 53 19 25
2020 Quebec (excluding National Capital Region) 0 14 38 33 15 0 0 48 14 27
2020 British Columbia 0 21 54 25 0 0 0 25 21 28
2020 Alberta 5 5 70 20 0 0 0 20 10 20
2020 Nova Scotia 4 25 29 20 22 0 0 42 29 24
2019 National Capital Region 3 13 32 31 19 1 1 52 16 228
2019 Ontario (excluding National Capital Region) 0 11 58 20 10 0 0 31 11 29
2019 Quebec (excluding National Capital Region) 0 12 29 48 12 0 0 59 12 17
2019 British Columbia 10 17 42 22 7 0 3 30 27 31
2019 Alberta 8 30 31 31 0 0 0 31 38 13
2019 Nova Scotia 4 14 34 33 15 0 0 47 19 21

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 28 44 13 9 4 2 0 73 14 252
2020 Ontario (excluding National Capital Region) 25 35 12 23 4 0 0 61 27 25
2020 Quebec (excluding National Capital Region) 30 40 26 4 0 0 0 70 4 27
2020 British Columbia 23 48 22 7 0 0 0 71 7 27
2020 Alberta 10 32 21 37 0 0 0 43 37 19
2020 Nova Scotia 27 53 12 8 0 0 0 80 8 25
2019 National Capital Region 22 44 15 11 7 2 0 67 17 227
2019 Ontario (excluding National Capital Region) 35 44 7 10 0 4 0 83 10 29
2019 Quebec (excluding National Capital Region) 12 24 41 23 0 0 0 36 23 17
2019 British Columbia 26 41 23 7 3 0 0 67 10 31
2019 Alberta 8 38 15 31 8 0 0 46 38 13
2019 Nova Scotia 29 33 14 14 5 4 0 65 20 21

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 62 22 4 7 4 0 0 84 11 253
2020 Ontario (excluding National Capital Region) 41 40 4 15 0 0 0 81 15 25
2020 Quebec (excluding National Capital Region) 78 22 0 0 0 0 0 100 0 27
2020 British Columbia 51 32 3 10 3 0 0 83 14 28
2020 Alberta 25 45 5 11 10 5 0 73 22 20
2020 Nova Scotia 73 15 0 8 4 0 0 88 12 25
2019 National Capital Region 55 25 8 7 4 1 0 81 11 227
2019 Ontario (excluding National Capital Region) 56 34 0 10 0 0 0 90 10 29
2019 Quebec (excluding National Capital Region) 42 47 6 5 0 0 0 89 5 17
2019 British Columbia 58 26 3 7 3 3 0 87 10 31
2019 Alberta 39 46 0 15 0 0 0 85 15 13
2019 Nova Scotia 66 29 0 0 5 0 0 95 5 21
2018 National Capital Region 47 30 9 9 5 0 0 77 14 167
2018 Ontario (excluding National Capital Region) 44 29 26 0 0 0 0 74 0 20
2018 Quebec (excluding National Capital Region) 48 22 7 22 0 0 0 70 22 13
2018 British Columbia 66 22 7 0 4 0 0 89 4 26
2018 Alberta 50 40 10 0 0 0 0 90 0 10
2018 Nova Scotia 67 8 8 8 8 0 0 75 17 12
2017 National Capital Region 57 28 5 6 3 1 0 86 9 156
2017 Ontario (excluding National Capital Region) 34 34 5 10 16 0 0 69 26 20
2017 Quebec (excluding National Capital Region) 50 40 10 0 0 0 0 90 0 10
2017 British Columbia 59 33 8 0 0 0 0 92 0 25
2017 Nova Scotia 49 51 0 0 0 0 0 100 0 10
2014 National Capital Region 49 31 8 8 3 1 0 81 11 141
2014 Ontario (excluding National Capital Region) 71 21 0 7 0 0 0 93 7 14
2014 Quebec (excluding National Capital Region) 39 40 10 10 0 0 0 79 10 10
2014 British Columbia 67 25 9 0 0 0 0 91 0 24

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 65 25 4 6 0 0 0 89 6 254
2020 Ontario (excluding National Capital Region) 61 20 8 11 0 0 0 81 11 25
2020 Quebec (excluding National Capital Region) 85 15 0 0 0 0 0 100 0 27
2020 British Columbia 64 29 3 0 3 0 0 93 3 28
2020 Alberta 29 56 10 0 5 0 0 85 5 20
2020 Nova Scotia 75 21 4 0 0 0 0 96 0 24
2019 National Capital Region 64 26 6 3 1 0 0 90 4 227
2019 Ontario (excluding National Capital Region) 66 30 0 3 0 0 0 97 3 29
2019 Quebec (excluding National Capital Region) 53 36 0 11 0 0 0 89 11 17
2019 British Columbia 74 19 3 0 3 0 0 93 3 31
2019 Alberta 50 50 0 0 0 0 0 100 0 12
2019 Nova Scotia 76 19 0 5 0 0 0 95 5 21
2018 National Capital Region 56 27 11 5 1 0 0 83 6 168
2018 Ontario (excluding National Capital Region) 69 21 10 0 0 0 0 90 0 20
2018 Quebec (excluding National Capital Region) 55 37 7 0 0 0 0 93 0 13
2018 British Columbia 74 15 4 0 7 0 0 89 7 26
2018 Alberta 40 60 0 0 0 0 0 100 0 10
2018 Nova Scotia 92 0 0 0 8 0 0 92 8 12
2017 National Capital Region 61 31 7 1 1 0 0 92 1 156
2017 Ontario (excluding National Capital Region) 44 41 0 0 16 0 0 84 16 20
2017 Quebec (excluding National Capital Region) 70 30 0 0 0 0 0 100 0 10
2017 British Columbia 63 37 0 0 0 0 0 100 0 25
2017 Nova Scotia 79 21 0 0 0 0 0 100 0 10
2014 National Capital Region 55 34 5 6 1 0 0 89 6 141
2014 Ontario (excluding National Capital Region) 55 45 0 0 0 0 0 100 0 13
2014 Quebec (excluding National Capital Region) 29 41 0 21 9 0 0 70 30 10
2014 British Columbia 71 25 0 0 4 0 0 96 4 24

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 57 33 5 4 0 0 0 90 5 250
2020 Ontario (excluding National Capital Region) 68 12 0 16 4 0 0 81 19 25
2020 Quebec (excluding National Capital Region) 67 30 4 0 0 0 0 96 0 27
2020 British Columbia 54 36 7 0 3 0 0 90 3 28
2020 Alberta 35 31 20 15 0 0 0 65 15 20
2020 Nova Scotia 65 24 4 8 0 0 0 88 8 25
2019 National Capital Region 59 27 9 4 0 0 0 86 5 227
2019 Ontario (excluding National Capital Region) 45 48 7 0 0 0 0 93 0 29
2019 Quebec (excluding National Capital Region) 44 44 6 6 0 0 0 88 6 16
2019 British Columbia 77 17 3 0 3 0 0 94 3 31
2019 Alberta 77 23 0 0 0 0 0 100 0 13
2019 Nova Scotia 67 29 0 5 0 0 0 95 5 21
2018 National Capital Region 53 32 8 6 1 0 0 85 6 168
2018 Ontario (excluding National Capital Region) 49 29 10 7 0 5 0 83 7 20
2018 Quebec (excluding National Capital Region) 33 52 7 7 0 0 0 85 7 13
2018 British Columbia 63 26 4 0 7 0 0 89 7 26
2018 Alberta 50 50 0 0 0 0 0 100 0 10
2018 Nova Scotia 67 25 0 0 8 0 0 92 8 12

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 47 39 6 5 2 1 0 87 7 254
2020 Ontario (excluding National Capital Region) 41 39 4 12 4 0 0 80 16 25
2020 Quebec (excluding National Capital Region) 45 18 30 4 0 4 0 65 4 27
2020 British Columbia 36 50 4 7 3 0 0 86 10 28
2020 Alberta 15 56 20 5 0 5 0 74 5 20
2020 Nova Scotia 48 39 8 4 0 0 0 88 4 25
2019 National Capital Region 49 31 8 6 2 4 0 83 9 227
2019 Ontario (excluding National Capital Region) 35 58 3 3 0 0 0 93 3 29
2019 Quebec (excluding National Capital Region) 23 42 12 23 0 0 0 65 23 17
2019 British Columbia 43 45 3 3 7 0 0 87 10 31
2019 Alberta 47 30 15 0 0 8 0 83 0 13
2019 Nova Scotia 70 25 5 0 0 0 0 95 0 20
2018 National Capital Region 50 37 8 2 1 2 0 89 2 169
2018 Ontario (excluding National Capital Region) 54 29 7 10 0 0 0 83 10 20
2018 Quebec (excluding National Capital Region) 22 48 15 7 7 0 0 70 15 13
2018 British Columbia 57 35 0 4 4 0 0 92 8 25
2018 Alberta 60 40 0 0 0 0 0 100 0 10
2018 Nova Scotia 58 25 8 0 0 8 0 91 0 12
2017 National Capital Region 48 39 5 2 1 4 0 91 3 156
2017 Ontario (excluding National Capital Region) 34 30 5 15 15 0 0 64 31 20
2017 Quebec (excluding National Capital Region) 20 70 0 10 0 0 0 90 10 10
2017 British Columbia 58 29 4 8 0 0 0 87 8 25
2017 Nova Scotia 39 51 10 0 0 0 0 90 0 10
2014 National Capital Region 53 36 4 4 1 1 0 91 6 141
2014 Ontario (excluding National Capital Region) 29 42 7 15 0 7 0 76 16 14
2014 Quebec (excluding National Capital Region) 19 71 10 0 0 0 0 90 0 10
2014 British Columbia 40 43 9 9 0 0 0 83 9 23

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 52 30 8 5 2 2 0 84 8 253
2020 Ontario (excluding National Capital Region) 33 39 17 8 4 0 0 72 12 25
2020 Quebec (excluding National Capital Region) 30 55 11 4 0 0 0 85 4 27
2020 British Columbia 41 40 14 4 0 0 0 82 4 27
2020 Alberta 25 46 10 9 0 10 0 79 10 20
2020 Nova Scotia 48 40 8 4 0 0 0 88 4 25
2019 National Capital Region 49 34 10 3 1 3 0 86 4 227
2019 Ontario (excluding National Capital Region) 57 36 7 0 0 0 0 93 0 28
2019 Quebec (excluding National Capital Region) 35 41 24 0 0 0 0 76 0 17
2019 British Columbia 58 26 6 0 6 3 0 87 6 31
2019 Alberta 31 46 23 0 0 0 0 77 0 13
2019 Nova Scotia 57 33 10 0 0 0 0 90 0 21
2018 National Capital Region 46 36 10 2 2 3 0 85 4 170
2018 Ontario (excluding National Capital Region) 49 20 31 0 0 0 0 69 0 20
2018 Quebec (excluding National Capital Region) 15 40 22 15 0 0 7 60 16 13
2018 British Columbia 56 33 4 8 0 0 0 88 8 25
2018 Alberta 50 50 0 0 0 0 0 100 0 10
2018 Nova Scotia 58 25 8 0 0 8 0 91 0 12
2017 National Capital Region 45 37 8 3 1 6 0 88 4 156
2017 Ontario (excluding National Capital Region) 49 25 16 0 0 10 0 82 0 20
2017 Quebec (excluding National Capital Region) 30 50 10 10 0 0 0 80 10 10
2017 British Columbia 59 24 8 4 0 4 0 87 4 25
2017 Nova Scotia 0 69 11 0 0 20 0 87 0 10
2014 National Capital Region 52 32 9 1 2 4 0 88 3 141
2014 Ontario (excluding National Capital Region) 50 21 14 0 0 15 0 84 0 14
2014 Quebec (excluding National Capital Region) 19 51 10 10 0 10 0 77 12 10
2014 British Columbia 28 41 17 4 0 9 0 76 5 24

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 64 24 6 3 2 0 0 89 5 254
2020 Ontario (excluding National Capital Region) 61 23 8 8 0 0 0 84 8 25
2020 Quebec (excluding National Capital Region) 66 26 7 0 0 0 0 93 0 27
2020 British Columbia 71 22 0 4 4 0 0 93 7 27
2020 Alberta 40 50 5 5 0 0 0 90 5 20
2020 Nova Scotia 72 24 0 0 4 0 0 96 4 25
2019 National Capital Region 63 25 8 3 0 0 0 88 3 227
2019 Ontario (excluding National Capital Region) 79 18 3 0 0 0 0 97 0 29
2019 Quebec (excluding National Capital Region) 54 29 12 6 0 0 0 82 6 17
2019 British Columbia 74 19 3 0 3 0 0 93 3 31
2019 Alberta 39 54 0 8 0 0 0 92 8 13
2019 Nova Scotia 85 10 0 5 0 0 0 95 5 20
2018 National Capital Region 59 34 3 2 1 0 0 93 3 169
2018 Ontario (excluding National Capital Region) 59 20 12 10 0 0 0 79 10 20
2018 Quebec (excluding National Capital Region) 30 55 7 7 0 0 0 85 7 13
2018 British Columbia 57 39 0 0 4 0 0 96 4 25
2018 Alberta 70 10 10 10 0 0 0 80 10 10
2018 Nova Scotia 75 25 0 0 0 0 0 100 0 12
2017 National Capital Region 62 32 5 1 1 0 0 93 2 156
2017 Ontario (excluding National Capital Region) 49 20 10 15 5 0 0 69 20 20
2017 Quebec (excluding National Capital Region) 20 80 0 0 0 0 0 100 0 10
2017 British Columbia 71 21 8 0 0 0 0 92 0 25
2017 Nova Scotia 59 30 11 0 0 0 0 89 0 10
2014 National Capital Region 58 35 2 2 2 0 0 94 4 141
2014 Ontario (excluding National Capital Region) 64 21 0 15 0 0 0 85 15 14
2014 Quebec (excluding National Capital Region) 19 71 10 0 0 0 0 90 0 10
2014 British Columbia 50 29 13 4 4 0 0 79 8 24

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 57 25 6 1 3 4 4 90 4 254
2020 Ontario (excluding National Capital Region) 57 28 0 8 0 4 4 92 8 25
2020 Quebec (excluding National Capital Region) 55 22 12 0 4 4 4 84 4 27
2020 British Columbia 61 14 14 7 0 3 0 78 8 28
2020 Alberta 40 26 14 10 5 5 0 69 15 20
2020 Nova Scotia 67 12 8 0 0 9 4 91 0 25

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 40 30 18 3 3 5 0 74 7 254
2020 Ontario (excluding National Capital Region) 33 24 11 21 7 4 0 59 29 25
2020 Quebec (excluding National Capital Region) 26 34 26 7 0 7 0 65 8 27
2020 British Columbia 40 39 14 4 0 4 0 82 4 28
2020 Alberta 15 36 15 10 0 24 0 67 13 20
2020 Nova Scotia 32 36 28 4 0 0 0 68 4 25

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 54 25 4 4 4 7 2 87 9 254
2020 Ontario (excluding National Capital Region) 41 12 19 16 0 4 9 60 18 25
2020 Quebec (excluding National Capital Region) 52 33 12 0 4 0 0 85 4 27
2020 British Columbia 45 29 7 7 0 7 4 83 8 27
2020 Alberta 25 51 5 10 5 5 0 80 15 20
2020 Nova Scotia 68 24 4 4 0 0 0 92 4 25

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 39 29 11 6 4 7 3 76 12 253
2020 Ontario (excluding National Capital Region) 25 25 19 23 4 0 4 52 28 25
2020 Quebec (excluding National Capital Region) 44 37 12 0 0 7 0 88 0 27
2020 British Columbia 21 43 10 14 3 4 4 69 19 28
2020 Alberta 10 35 26 15 5 10 0 49 22 20
2020 Nova Scotia 28 20 28 8 0 13 4 57 9 25
2019 National Capital Region 36 27 16 7 3 8 3 71 11 227
2019 Ontario (excluding National Capital Region) 32 34 10 10 4 10 0 73 15 29
2019 Quebec (excluding National Capital Region) 18 24 24 11 6 18 0 50 21 17
2019 British Columbia 43 28 10 3 3 9 3 81 8 31
2019 Alberta 16 61 15 0 0 8 0 83 0 13
2019 Nova Scotia 24 32 20 0 5 14 5 70 6 21
2018 National Capital Region 27 33 16 11 6 5 2 65 18 168
2018 Ontario (excluding National Capital Region) 34 26 20 0 0 20 0 76 0 20
2018 Quebec (excluding National Capital Region) 30 30 7 18 7 0 7 65 27 13
2018 British Columbia 46 31 7 4 4 7 0 84 8 26
2018 Alberta 20 40 10 20 0 10 0 67 22 10
2018 Nova Scotia 8 50 8 0 8 8 17 78 11 12
2017 National Capital Region 34 29 13 10 3 7 3 70 15 156
2017 Ontario (excluding National Capital Region) 19 31 9 10 10 15 5 63 25 20
2017 Quebec (excluding National Capital Region) 20 20 40 10 0 10 0 45 11 10
2017 British Columbia 35 37 0 12 0 9 7 86 14 25
2017 Nova Scotia 20 41 10 0 0 20 10 86 0 10
2014 National Capital Region 30 27 14 9 6 8 6 66 17 140
2014 Ontario (excluding National Capital Region) 29 42 22 0 0 7 0 76 0 14
2014 Quebec (excluding National Capital Region) 39 0 21 31 9 0 0 39 40 10
2014 British Columbia 42 46 4 4 0 4 0 91 4 24

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 40 30 9 14 4 4 1 73 18 253
2020 Ontario (excluding National Capital Region) 41 20 12 19 8 0 0 61 27 25
2020 Quebec (excluding National Capital Region) 33 30 19 15 4 0 0 63 18 27
2020 British Columbia 46 32 11 3 4 4 0 81 7 28
2020 Alberta 15 51 15 20 0 0 0 65 20 20
2020 Nova Scotia 32 52 4 8 4 0 0 84 12 25
2019 National Capital Region 38 26 13 12 5 5 1 68 18 227
2019 Ontario (excluding National Capital Region) 45 31 14 7 4 0 0 76 10 29
2019 Quebec (excluding National Capital Region) 18 30 12 23 12 6 0 50 37 17
2019 British Columbia 55 35 10 0 0 0 0 90 0 31
2019 Alberta 31 30 15 8 0 15 0 73 9 13
2019 Nova Scotia 48 28 0 19 0 4 0 80 20 21
2018 National Capital Region 37 28 16 10 4 1 3 68 15 170
2018 Ontario (excluding National Capital Region) 46 20 10 0 10 15 0 77 12 20
2018 Quebec (excluding National Capital Region) 15 15 22 33 15 0 0 30 48 13
2018 British Columbia 59 30 7 4 0 0 0 89 4 26
2018 Alberta 60 40 0 0 0 0 0 100 0 10
2018 Nova Scotia 50 33 17 0 0 0 0 83 0 12
2017 National Capital Region 37 36 11 9 3 4 0 77 12 156
2017 Ontario (excluding National Capital Region) 45 15 16 9 15 0 0 60 24 20
2017 Quebec (excluding National Capital Region) 10 60 10 20 0 0 0 70 20 10
2017 British Columbia 71 16 9 4 0 0 0 87 4 25
2017 Nova Scotia 39 50 11 0 0 0 0 89 0 10
2014 National Capital Region 48 33 5 10 4 0 0 81 14 141
2014 Ontario (excluding National Capital Region) 35 36 21 0 7 0 0 71 7 14
2014 Quebec (excluding National Capital Region) 9 50 10 21 0 10 0 65 23 10
2014 British Columbia 33 37 13 17 0 0 0 71 17 24

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 45 32 16 5 1 0 0 77 7 254
2020 Ontario (excluding National Capital Region) 45 24 15 16 0 0 0 69 16 25
2020 Quebec (excluding National Capital Region) 30 25 41 4 0 0 0 55 4 27
2020 British Columbia 50 36 7 7 0 0 0 86 7 28
2020 Alberta 20 31 34 15 0 0 0 51 15 20
2020 Nova Scotia 44 47 0 8 0 0 0 92 8 25
2019 National Capital Region 43 31 17 6 2 2 0 75 8 225
2019 Ontario (excluding National Capital Region) 42 34 10 11 0 3 0 79 11 29
2019 Quebec (excluding National Capital Region) 12 24 53 11 0 0 0 36 11 17
2019 British Columbia 49 38 3 3 3 3 0 90 7 31
2019 Alberta 39 46 15 0 0 0 0 85 0 13
2019 Nova Scotia 50 39 5 5 0 0 0 90 5 20
2018 National Capital Region 39 36 19 3 2 1 0 76 5 169
2018 Ontario (excluding National Capital Region) 44 36 10 5 0 5 0 85 5 20
2018 Quebec (excluding National Capital Region) 7 33 37 15 0 7 0 43 16 13
2018 British Columbia 65 31 0 0 4 0 0 96 4 26
2018 Alberta 50 40 10 0 0 0 0 90 0 10
2018 Nova Scotia 58 33 0 8 0 0 0 92 8 12

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 35 15 13 13 9 13 2 59 25 253
2020 Ontario (excluding National Capital Region) 22 23 11 16 16 12 0 51 36 25
2020 Quebec (excluding National Capital Region) 19 33 19 4 4 18 4 67 9 27
2020 British Columbia 22 28 10 11 7 18 3 64 23 28
2020 Alberta 5 36 10 15 10 24 0 54 33 20
2020 Nova Scotia 28 40 20 4 0 8 0 74 4 25
2019 National Capital Region 23 25 18 7 10 15 2 58 21 225
2019 Ontario (excluding National Capital Region) 21 25 20 6 10 17 0 55 20 29
2019 Quebec (excluding National Capital Region) 6 13 37 12 6 25 0 25 25 16
2019 British Columbia 33 26 12 7 3 16 3 72 12 31
2019 Alberta 16 46 15 0 8 15 0 73 9 13
2019 Nova Scotia 25 28 19 5 5 19 0 65 12 21
2018 National Capital Region 23 24 23 6 6 15 2 57 15 170
2018 Ontario (excluding National Capital Region) 25 17 15 10 20 15 0 48 35 20
2018 Quebec (excluding National Capital Region) 7 15 22 25 7 15 7 29 42 13
2018 British Columbia 26 20 16 19 4 15 0 54 26 26
2018 Alberta 20 40 30 10 0 0 0 60 10 10
2018 Nova Scotia 25 33 17 0 8 8 8 70 10 12
2017 National Capital Region 24 20 17 12 6 17 4 55 23 156
2017 Ontario (excluding National Capital Region) 25 5 5 15 36 14 0 34 60 20
2017 Quebec (excluding National Capital Region) 20 10 20 20 20 10 0 34 44 10
2017 British Columbia 39 20 17 0 8 13 4 70 10 25
2017 Nova Scotia 20 20 21 10 0 30 0 56 14 10
2014 National Capital Region 24 17 19 13 9 14 4 50 27 141
2014 Ontario (excluding National Capital Region) 13 21 21 15 15 15 0 40 34 14
2014 Quebec (excluding National Capital Region) 0 9 20 40 0 31 0 13 58 10
2014 British Columbia 8 21 33 17 21 0 0 30 37 24

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 41 45 5 8 2 0 0 86 9 254
2020 Ontario (excluding National Capital Region) 44 33 8 15 0 0 0 77 15 25
2020 Quebec (excluding National Capital Region) 22 67 4 4 4 0 0 89 7 27
2020 British Columbia 22 53 4 21 0 0 0 75 21 28
2020 Alberta 15 50 5 20 10 0 0 65 29 20
2020 Nova Scotia 16 64 0 16 4 0 0 80 20 25

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 31 42 10 13 3 0 0 74 16 253
2020 Ontario (excluding National Capital Region) 24 52 8 15 0 0 0 77 15 25
2020 Quebec (excluding National Capital Region) 29 57 11 4 0 0 0 86 4 27
2020 British Columbia 25 32 18 14 11 0 0 58 25 28
2020 Alberta 10 51 10 25 5 0 0 61 29 20
2020 Nova Scotia 24 64 0 4 8 0 0 88 12 25
2019 National Capital Region 52 28 5 10 4 0 0 80 14 228
2019 Ontario (excluding National Capital Region) 45 31 7 14 3 0 0 76 17 29
2019 Quebec (excluding National Capital Region) 18 59 6 12 6 0 0 76 18 17
2019 British Columbia 57 36 0 7 0 0 0 93 7 30
2019 Alberta 62 31 0 8 0 0 0 92 8 13
2019 Nova Scotia 39 33 5 19 5 0 0 72 24 21
2017 National Capital Region 47 30 7 14 3 0 0 77 17 156
2017 Ontario (excluding National Capital Region) 20 45 0 20 15 0 0 65 35 20
2017 Quebec (excluding National Capital Region) 40 40 0 20 0 0 0 80 20 10
2017 British Columbia 39 53 0 8 0 0 0 92 8 25
2017 Nova Scotia 39 50 0 0 11 0 0 89 11 10
2014 National Capital Region 54 30 6 8 2 0 0 83 10 141
2014 Ontario (excluding National Capital Region) 21 43 15 7 15 0 0 63 22 14
2014 Quebec (excluding National Capital Region) 39 61 0 0 0 0 0 100 0 10
2014 British Columbia 54 30 12 4 0 0 0 83 4 24

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 46 36 10 4 4 0 1 83 8 252
2020 Ontario (excluding National Capital Region) 40 36 0 16 4 4 0 80 20 25
2020 Quebec (excluding National Capital Region) 41 41 11 7 0 0 0 82 7 27
2020 British Columbia 43 35 7 14 0 0 0 79 14 28
2020 Alberta 5 48 21 26 0 0 0 53 26 19
2020 Nova Scotia 37 42 4 9 9 0 0 79 17 24
2019 National Capital Region 55 31 7 6 0 0 0 87 6 224
2019 Ontario (excluding National Capital Region) 59 30 8 3 0 0 0 89 3 27
2019 Quebec (excluding National Capital Region) 18 53 6 6 18 0 0 70 24 17
2019 British Columbia 54 33 3 10 0 0 0 87 10 30
2019 Alberta 31 46 8 15 0 0 0 77 15 13
2019 Nova Scotia 44 52 0 0 4 0 0 96 4 21
2017 National Capital Region 52 37 6 4 1 0 0 89 5 155
2017 Ontario (excluding National Capital Region) 39 51 0 10 0 0 0 90 10 20
2017 Quebec (excluding National Capital Region) 30 60 0 10 0 0 0 90 10 10
2017 British Columbia 51 45 4 0 0 0 0 96 0 25
2017 Nova Scotia 60 19 20 0 0 0 0 80 0 10
2014 National Capital Region 59 30 6 4 1 1 0 89 4 140
2014 Ontario (excluding National Capital Region) 50 28 0 22 0 0 0 78 22 14
2014 Quebec (excluding National Capital Region) 48 41 10 0 0 0 0 90 0 10
2014 British Columbia 46 37 8 9 0 0 0 83 9 24

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 83 14 2 1 1 0 0 96 2 254
2020 Ontario (excluding National Capital Region) 92 8 0 0 0 0 0 100 0 25
2020 Quebec (excluding National Capital Region) 44 34 8 14 0 0 0 78 14 27
2020 British Columbia 96 0 0 0 0 4 0 100 0 28
2020 Alberta 80 15 0 5 0 0 0 95 5 20
2020 Nova Scotia 79 17 0 0 4 0 0 96 4 24
2017 National Capital Region 75 22 2 1 0 0 0 97 1 155
2017 Ontario (excluding National Capital Region) 70 20 0 10 0 0 0 90 10 20
2017 Quebec (excluding National Capital Region) 40 60 0 0 0 0 0 100 0 10
2017 British Columbia 81 7 4 7 0 0 0 89 7 25
2017 Nova Scotia 90 10 0 0 0 0 0 100 0 10
2014 National Capital Region 80 16 1 1 1 0 0 97 2 141
2014 Ontario (excluding National Capital Region) 86 14 0 0 0 0 0 100 0 14
2014 Quebec (excluding National Capital Region) 20 70 10 0 0 0 0 90 0 10
2014 British Columbia 66 17 4 9 0 0 4 87 9 24

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 39 30 18 7 2 4 0 72 9 253
2020 Ontario (excluding National Capital Region) 27 25 21 12 8 0 8 56 21 25
2020 Quebec (excluding National Capital Region) 15 48 15 12 7 0 4 65 19 27
2020 British Columbia 25 28 21 4 3 7 10 65 9 28
2020 Alberta 34 40 5 11 0 5 5 82 12 20
2020 Nova Scotia 36 36 8 0 4 8 8 86 5 25
2019 National Capital Region 37 28 22 5 3 4 0 68 9 227
2019 Ontario (excluding National Capital Region) 17 27 11 14 11 17 4 55 31 29
2019 Quebec (excluding National Capital Region) 30 28 24 12 0 6 0 62 12 17
2019 British Columbia 29 23 3 10 3 16 16 75 19 31
2019 Alberta 16 38 8 8 15 8 8 64 27 13
2019 Nova Scotia 43 28 9 10 0 5 5 79 11 21

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 8 92 254
2019 National Capital Region 12 88 227
2019 Quebec (excluding National Capital Region) 0 100 17
2018 National Capital Region 11 89 169
2018 British Columbia 19 81 26
2018 Alberta 0 100 10
2018 Nova Scotia 0 100 12

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 58 42 21
2019 National Capital Region 35 65 28
2018 National Capital Region 32 68 19

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 75 25 21
2019 National Capital Region 61 39 28
2018 National Capital Region 74 26 19

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 0 100 21
2018 National Capital Region 0 100 19

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 0 100 21
2019 National Capital Region 0 100 28
2018 National Capital Region 0 100 19

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 0 100 21
2019 National Capital Region 0 100 28
2018 National Capital Region 0 100 19

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 0 100 19

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 33 67 21
2019 National Capital Region 37 63 27

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 52 48 21
2019 National Capital Region 41 59 27
2018 National Capital Region 53 47 19

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 57 43 21
2019 National Capital Region 52 48 27
2018 National Capital Region 37 63 19

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 42 58 21
2019 National Capital Region 41 59 27
2018 National Capital Region 42 58 19

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 33 67 21
2019 National Capital Region 29 71 27
2018 National Capital Region 26 74 19

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 62 38 21
2019 National Capital Region 44 56 27
2018 National Capital Region 58 42 19

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 28 72 21
2019 National Capital Region 26 74 27
2018 National Capital Region 37 63 19

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 0 100 21
2019 National Capital Region 0 100 27
2018 National Capital Region 0 100 19

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 27

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 0 100 21

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 52 48 21
2019 National Capital Region 45 55 27
2018 National Capital Region 53 47 19

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 18 82 27
2018 National Capital Region 32 68 19

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 25 75 27

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 51 49 27
2018 National Capital Region 68 32 19

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 26 74 27
2018 National Capital Region 32 68 19

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 22 78 27

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 23 77 21
2019 National Capital Region 18 82 27

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 0 100 19

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 0 100 21
2018 National Capital Region 0 100 19

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 32 68 19

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 27 73 27

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 26 74 19

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 28 72 21
2018 National Capital Region 26 74 19

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 0 100 19

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 0 100 19

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 32 68 19

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 47 53 21

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 67 33 21
2018 National Capital Region 32 68 19

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 0 100 21

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 61 39 21
2018 National Capital Region 26 74 19

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 0 100 21

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 22 12 13 7 4 33 8 59 19 254
2020 Ontario (excluding National Capital Region) 21 12 19 16 4 16 12 46 27 25
2020 Quebec (excluding National Capital Region) 11 11 4 0 4 63 8 76 12 27
2020 British Columbia 8 7 14 0 3 64 3 46 11 28
2020 Alberta 0 11 5 10 5 49 20 35 49 20
2020 Nova Scotia 8 24 16 12 4 36 0 50 25 25
2019 National Capital Region 20 11 16 8 3 34 8 53 20 227
2019 Ontario (excluding National Capital Region) 17 10 20 7 7 28 10 45 22 29
2019 Quebec (excluding National Capital Region) 11 0 23 12 6 36 12 22 34 17
2019 British Columbia 16 22 3 3 3 39 13 79 14 31
2019 Alberta 8 15 15 8 0 23 31 50 17 13
2019 Nova Scotia 24 15 9 0 5 38 10 73 9 21
2018 National Capital Region 20 18 18 6 2 33 3 60 12 170
2018 Ontario (excluding National Capital Region) 20 7 5 10 0 44 15 64 24 20
2018 Quebec (excluding National Capital Region) 0 0 10 30 7 30 22 0 79 13
2018 British Columbia 22 11 13 4 7 39 4 59 20 26
2018 Alberta 0 40 10 10 0 30 10 67 17 10
2018 Nova Scotia 25 0 17 0 0 50 8 60 0 12
2017 National Capital Region 22 17 9 5 3 38 7 70 14 156
2017 Ontario (excluding National Capital Region) 20 0 30 10 5 29 5 30 24 20
2017 British Columbia 17 20 16 4 0 36 7 65 8 25
2017 Nova Scotia 10 20 20 0 0 30 20 60 0 10
2014 National Capital Region 12 15 16 6 5 36 10 50 19 141
2014 Ontario (excluding National Capital Region) 0 14 15 7 7 50 7 32 34 14
2014 Quebec (excluding National Capital Region) 0 0 31 0 9 50 9 0 23 10
2014 British Columbia 13 16 16 9 4 30 13 50 23 24

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 39 28 13 4 3 11 1 77 8 254
2020 Ontario (excluding National Capital Region) 37 8 15 20 0 17 4 57 25 25
2020 Quebec (excluding National Capital Region) 26 45 7 0 0 22 0 91 0 27
2020 British Columbia 33 35 21 3 0 7 0 73 4 28
2020 Alberta 15 31 20 10 5 20 0 57 19 20
2020 Nova Scotia 44 36 12 4 0 4 0 83 4 25
2019 National Capital Region 40 19 18 5 4 14 1 69 10 228
2019 Ontario (excluding National Capital Region) 52 13 18 7 0 10 0 73 8 29
2019 Quebec (excluding National Capital Region) 29 12 24 35 0 0 0 41 35 17
2019 British Columbia 46 41 3 7 0 3 0 90 7 31
2019 Alberta 24 30 23 0 8 15 0 64 9 13
2019 Nova Scotia 58 33 5 0 5 0 0 91 5 21
2018 National Capital Region 37 31 17 3 3 8 1 74 7 169
2018 Ontario (excluding National Capital Region) 34 21 10 5 5 25 0 74 13 20
2018 Quebec (excluding National Capital Region) 15 30 10 30 7 7 0 49 40 13
2018 British Columbia 46 31 15 4 4 0 0 78 7 26
2018 Alberta 20 50 30 0 0 0 0 70 0 10
2018 Nova Scotia 42 42 8 0 0 8 0 91 0 12
2017 National Capital Region 35 31 13 5 2 14 1 77 8 156
2017 Ontario (excluding National Capital Region) 25 10 34 20 0 5 5 39 23 20
2017 British Columbia 44 28 12 4 0 9 3 82 5 25
2017 Nova Scotia 10 60 20 0 0 10 0 78 0 10
2014 National Capital Region 30 28 13 6 3 17 2 72 12 141
2014 Ontario (excluding National Capital Region) 14 7 50 7 7 14 0 25 17 14
2014 Quebec (excluding National Capital Region) 19 0 31 0 9 41 0 32 16 10
2014 British Columbia 16 25 25 13 4 13 4 49 20 24

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 7 93 254
2020 Quebec (excluding National Capital Region) 0 100 27
2020 Nova Scotia 0 100 25
2019 National Capital Region 6 94 227
2019 Nova Scotia 0 100 21
2018 National Capital Region 6 94 169
2018 Quebec (excluding National Capital Region) 0 100 11
2018 Nova Scotia 0 100 12

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 39 61 18

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 72 28 18
2019 National Capital Region 54 46 13

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 13
2018 National Capital Region 0 100 10

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 0 100 18
2019 National Capital Region 0 100 13
2018 National Capital Region 0 100 10

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 13
2018 National Capital Region 0 100 10

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 0 100 18
2019 National Capital Region 0 100 13
2018 National Capital Region 0 100 10

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 0 100 10

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 12
2018 National Capital Region 0 100 10

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 29 71 18
2019 National Capital Region 42 58 12

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 12
2018 National Capital Region 0 100 10

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 12
2018 National Capital Region 0 100 10

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 0 100 10

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 0 100 10

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 12
2018 National Capital Region 0 100 10

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 27 73 18

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 0 100 18
2019 National Capital Region 0 100 12
2018 National Capital Region 0 100 10

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 33 67 18

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 12

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 12
2018 National Capital Region 0 100 10

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 0 100 18
2018 National Capital Region 0 100 10

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 0 100 18
2019 National Capital Region 0 100 12

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 0 100 10

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 62 38 18

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 0 100 10

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 0 100 18
2018 National Capital Region 0 100 10

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 0 100 18
2018 National Capital Region 0 100 10

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 29 71 18

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 28 72 18

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 56 44 18

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 0 100 10

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 50 50 18
2018 National Capital Region 50 50 10

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 0 100 18
2018 National Capital Region 0 100 10

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 51 49 18

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 0 100 18

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 22 11 15 2 4 39 8 63 9 254
2020 Ontario (excluding National Capital Region) 21 4 43 0 0 20 12 37 0 25
2020 Quebec (excluding National Capital Region) 19 4 4 4 0 63 8 76 12 27
2020 British Columbia 8 11 7 7 0 64 3 57 21 28
2020 Alberta 5 6 10 0 0 49 30 52 0 20
2020 Nova Scotia 16 20 24 4 0 28 8 55 6 25
2019 National Capital Region 22 8 14 2 2 43 8 62 9 228
2019 Ontario (excluding National Capital Region) 21 10 28 0 0 34 7 53 0 29
2019 Quebec (excluding National Capital Region) 6 0 11 6 0 60 18 25 25 17
2019 British Columbia 17 25 3 0 0 38 16 92 0 31
2019 Alberta 8 7 46 0 0 8 31 24 0 13
2019 Nova Scotia 29 5 5 0 0 52 10 87 0 21
2018 National Capital Region 21 14 21 2 2 35 4 58 7 170
2018 Ontario (excluding National Capital Region) 25 12 5 0 0 49 10 88 0 20
2018 Quebec (excluding National Capital Region) 0 10 15 15 0 45 15 25 37 13
2018 British Columbia 16 0 17 0 4 52 12 43 11 25
2018 Alberta 10 40 10 0 0 30 10 83 0 10
2018 Nova Scotia 17 0 8 0 0 67 8 67 0 12
2017 National Capital Region 19 14 13 0 1 44 9 71 1 156
2017 Ontario (excluding National Capital Region) 15 10 30 5 0 34 5 41 9 20
2017 Quebec (excluding National Capital Region) 0 0 30 0 0 70 0 0 0 10
2017 British Columbia 8 8 16 0 0 53 15 50 0 25
2017 Nova Scotia 10 10 31 0 0 49 0 39 0 10
2014 National Capital Region 15 9 13 1 1 45 15 60 7 141
2014 Ontario (excluding National Capital Region) 15 7 29 0 0 43 7 43 0 14
2014 Quebec (excluding National Capital Region) 0 0 40 0 0 50 9 0 0 10
2014 British Columbia 4 4 20 0 4 54 13 25 13 24

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 40 27 12 4 2 13 2 78 8 254
2020 Ontario (excluding National Capital Region) 37 16 36 0 0 8 4 60 0 25
2020 Quebec (excluding National Capital Region) 26 30 7 0 0 37 0 89 0 27
2020 British Columbia 36 43 11 7 0 4 0 82 7 28
2020 Alberta 20 36 5 5 0 35 0 85 7 20
2020 Nova Scotia 53 27 12 4 0 4 0 83 4 25
2019 National Capital Region 44 17 18 2 2 17 1 74 4 227
2019 Ontario (excluding National Capital Region) 62 14 17 0 0 7 0 81 0 29
2019 Quebec (excluding National Capital Region) 29 24 29 0 0 18 0 65 0 17
2019 British Columbia 49 38 7 3 0 3 0 90 3 31
2019 Alberta 24 30 23 8 8 8 0 59 17 13
2019 Nova Scotia 53 38 5 0 0 5 0 95 0 21
2018 National Capital Region 38 31 15 3 2 10 1 77 6 169
2018 Ontario (excluding National Capital Region) 39 21 10 0 0 29 0 86 0 20
2018 Quebec (excluding National Capital Region) 7 48 30 7 0 7 0 60 8 13
2018 British Columbia 52 29 12 4 0 4 0 84 4 25
2018 Alberta 20 60 20 0 0 0 0 80 0 10
2018 Nova Scotia 33 50 8 0 0 8 0 91 0 12
2017 National Capital Region 35 34 12 0 1 17 1 85 1 156
2017 Ontario (excluding National Capital Region) 29 15 31 0 10 10 5 52 12 20
2017 Quebec (excluding National Capital Region) 20 20 30 10 0 20 0 50 13 10
2017 British Columbia 44 29 16 0 0 8 3 82 0 25
2017 Nova Scotia 10 40 31 0 0 20 0 62 0 10
2014 National Capital Region 35 24 13 2 1 21 3 78 4 141
2014 Ontario (excluding National Capital Region) 29 0 29 7 0 35 0 44 11 14
2014 Quebec (excluding National Capital Region) 19 0 51 0 0 31 0 27 0 10
2014 British Columbia 12 37 17 4 4 25 0 66 12 24

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 9 91 254
2020 Ontario (excluding National Capital Region) 0 100 25
2020 Quebec (excluding National Capital Region) 0 100 27
2020 British Columbia 3 97 28
2020 Alberta 15 85 20
2020 Nova Scotia 8 92 25

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 12 88 252
2020 Ontario (excluding National Capital Region) 5 95 25
2020 Quebec (excluding National Capital Region) 8 92 27
2020 British Columbia 10 90 28
2020 Alberta 5 95 20
2020 Nova Scotia 8 92 25
2019 National Capital Region 21 79 228
2019 Ontario (excluding National Capital Region) 14 86 29
2019 Quebec (excluding National Capital Region) 11 89 17
2019 British Columbia 10 90 31
2019 Alberta 15 85 13
2019 Nova Scotia 5 95 21
2017 National Capital Region 17 83 156
2017 Nova Scotia 0 100 10
2014 National Capital Region 16 84 141
2014 Quebec (excluding National Capital Region) 0 100 10
2014 British Columbia 21 79 24

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 53 47 30

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 80 20 30
2019 National Capital Region 83 17 47
2017 National Capital Region 81 19 26
2014 National Capital Region 95 5 22

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 55 25 4 17 0 0 0 79 17 24
2019 National Capital Region 59 25 5 5 5 0 0 85 10 39
2017 National Capital Region 56 39 0 5 0 0 0 95 5 21
2014 National Capital Region 77 19 5 0 0 0 0 95 0 21

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 55 28 7 5 1 3 2 87 6 254
2020 Ontario (excluding National Capital Region) 41 36 9 4 4 4 4 83 8 25
2020 Quebec (excluding National Capital Region) 55 26 8 4 0 0 7 88 4 27
2020 British Columbia 43 24 10 7 0 7 7 79 9 28
2020 Alberta 35 36 20 10 0 0 0 71 10 20
2020 Nova Scotia 60 27 8 0 4 0 0 88 4 25
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 40 36 9 11 3 1 0 77 14 252
2020 Ontario (excluding National Capital Region) 41 16 15 21 7 0 0 57 28 25
2020 Quebec (excluding National Capital Region) 26 33 26 7 7 0 0 59 15 27
2020 British Columbia 36 49 11 0 4 0 0 86 4 28
2020 Alberta 5 35 15 30 15 0 0 40 45 20
2020 Nova Scotia 37 47 12 0 4 0 0 84 4 25

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 44 37 10 7 2 0 0 81 9 254
2020 Ontario (excluding National Capital Region) 49 31 4 16 0 0 0 80 16 25
2020 Quebec (excluding National Capital Region) 37 51 8 4 0 0 0 89 4 27
2020 British Columbia 53 40 4 0 0 4 0 96 0 28
2020 Alberta 24 56 15 5 0 0 0 80 5 20
2020 Nova Scotia 52 37 8 4 0 0 0 88 4 25

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 40 33 13 11 2 0 0 73 13 253
2020 Ontario (excluding National Capital Region) 29 31 8 27 5 0 0 61 31 25
2020 Quebec (excluding National Capital Region) 30 55 11 4 0 0 0 85 4 27
2020 British Columbia 42 47 7 0 0 4 0 93 0 28
2020 Alberta 29 31 15 25 0 0 0 60 25 20
2020 Nova Scotia 48 28 20 4 0 0 0 76 4 25

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 39 33 19 6 2 2 0 73 8 252
2020 Ontario (excluding National Capital Region) 40 36 7 8 8 0 0 76 17 25
2020 Quebec (excluding National Capital Region) 34 36 23 8 0 0 0 70 8 27
2020 British Columbia 43 39 7 0 0 4 7 92 0 28
2020 Alberta 19 61 15 5 0 0 0 80 5 20
2020 Nova Scotia 42 29 16 12 0 0 0 71 12 24

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 57 26 12 3 1 1 1 85 4 251
2020 Ontario (excluding National Capital Region) 53 27 12 8 0 0 0 80 8 25
2020 Quebec (excluding National Capital Region) 44 44 8 0 0 0 4 92 0 27
2020 British Columbia 60 33 3 0 0 4 0 96 0 28
2020 Alberta 46 43 10 0 0 0 0 90 0 19
2020 Nova Scotia 48 28 16 4 4 0 0 75 8 25

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 77 14 3 1 0 5 0 95 1 254
2020 Ontario (excluding National Capital Region) 56 4 12 0 0 24 4 83 0 25
2020 Quebec (excluding National Capital Region) 44 48 4 0 0 4 0 96 0 27
2020 British Columbia 57 11 3 0 0 26 3 95 0 28
2020 Alberta 59 16 5 0 0 10 10 94 0 20
2020 Nova Scotia 68 20 8 0 0 4 0 91 0 25

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 59 29 7 3 0 2 0 90 4 254
2020 Ontario (excluding National Capital Region) 40 35 4 12 5 5 0 79 17 25
2020 Quebec (excluding National Capital Region) 45 33 11 11 0 0 0 78 11 27
2020 British Columbia 54 43 0 4 0 0 0 96 4 28
2020 Alberta 14 51 20 15 0 0 0 66 15 20
2020 Nova Scotia 60 40 0 0 0 0 0 100 0 25

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 57 25 9 6 2 0 0 82 8 253
2020 Ontario (excluding National Capital Region) 49 40 0 8 4 0 0 88 12 25
2020 Quebec (excluding National Capital Region) 63 29 8 0 0 0 0 92 0 27
2020 British Columbia 61 21 7 4 7 0 0 82 11 28
2020 Alberta 35 50 10 5 0 0 0 85 5 20
2020 Nova Scotia 65 27 4 0 4 0 0 92 4 25

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 65 20 10 4 0 0 1 86 4 254
2020 Ontario (excluding National Capital Region) 61 20 8 12 0 0 0 81 12 25
2020 Quebec (excluding National Capital Region) 52 33 8 4 0 4 0 88 4 27
2020 British Columbia 64 28 0 4 0 4 0 96 4 28
2020 Alberta 46 35 0 20 0 0 0 80 20 20
2020 Nova Scotia 68 24 8 0 0 0 0 92 0 25

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 100 0 77

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 18 38 13 24 6 0 1 56 30 77

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 49 39 5 5 1 0 0 88 6 254
2020 Ontario (excluding National Capital Region) 45 19 13 16 4 4 0 67 20 25
2020 Quebec (excluding National Capital Region) 30 55 11 0 0 4 0 88 0 27
2020 British Columbia 61 28 7 4 0 0 0 89 4 28
2020 Alberta 25 55 15 5 0 0 0 80 5 20
2020 Nova Scotia 56 44 0 0 0 0 0 100 0 25
2019 National Capital Region 40 36 11 5 3 4 0 80 8 227
2019 Ontario (excluding National Capital Region) 17 69 0 7 3 3 0 89 11 29
2019 Quebec (excluding National Capital Region) 0 24 30 29 5 12 0 27 39 17
2019 British Columbia 52 38 3 7 0 0 0 90 7 31
2019 Alberta 24 61 8 8 0 0 0 85 8 13
2019 Nova Scotia 49 42 5 0 0 4 0 95 0 21
2018 National Capital Region 43 38 12 3 3 1 0 82 6 169
2018 Ontario (excluding National Capital Region) 25 36 20 10 10 0 0 61 20 20
2018 Quebec (excluding National Capital Region) 0 45 37 18 0 0 0 45 18 13
2018 British Columbia 43 50 7 0 0 0 0 93 0 26
2018 Alberta 20 60 0 10 10 0 0 80 20 10
2018 Nova Scotia 42 42 8 0 8 0 0 83 8 12
2017 National Capital Region 31 49 10 4 3 1 0 82 8 156
2017 Ontario (excluding National Capital Region) 15 29 26 20 10 0 0 44 31 20
2017 Quebec (excluding National Capital Region) 30 30 40 0 0 0 0 60 0 10
2017 British Columbia 39 49 4 8 0 0 0 88 8 25
2017 Nova Scotia 40 51 0 0 10 0 0 90 10 10

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 49 26 11 8 4 2 0 76 13 252
2020 Ontario (excluding National Capital Region) 45 23 8 12 11 0 0 68 23 25
2020 Quebec (excluding National Capital Region) 56 29 15 0 0 0 0 85 0 27
2020 British Columbia 39 32 7 18 3 0 0 72 21 28
2020 Alberta 30 35 20 10 5 0 0 65 15 20
2020 Nova Scotia 38 42 4 12 4 0 0 79 17 24

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 58 24 10 5 2 0 1 83 7 253
2020 Ontario (excluding National Capital Region) 51 32 9 4 4 0 0 83 8 24
2020 Quebec (excluding National Capital Region) 70 15 15 0 0 0 0 85 0 27
2020 British Columbia 56 26 8 7 4 0 0 82 11 27
2020 Alberta 20 66 10 5 0 0 0 85 5 20
2020 Nova Scotia 65 27 4 4 0 0 0 92 4 25

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 43 31 11 12 2 0 0 74 15 253
2020 Ontario (excluding National Capital Region) 25 31 23 8 12 0 0 57 20 25
2020 Quebec (excluding National Capital Region) 40 26 19 15 0 0 0 66 15 27
2020 British Columbia 39 36 11 10 0 4 0 78 11 28
2020 Alberta 10 20 35 25 10 0 0 30 35 20
2020 Nova Scotia 53 28 7 8 4 0 0 81 12 25
2019 National Capital Region 28 39 17 9 5 2 0 69 14 228
2019 Ontario (excluding National Capital Region) 14 44 21 21 0 0 0 58 21 29
2019 Quebec (excluding National Capital Region) 0 24 23 36 17 0 0 24 53 17
2019 British Columbia 42 38 3 10 3 3 0 83 14 31
2019 Alberta 8 38 15 31 8 0 0 46 38 13
2019 Nova Scotia 29 47 14 5 0 4 0 80 5 21
2018 National Capital Region 33 40 14 6 5 2 0 75 11 169
2018 Ontario (excluding National Capital Region) 25 39 7 25 5 0 0 64 29 20
2018 Quebec (excluding National Capital Region) 7 15 37 25 7 7 0 24 35 13
2018 British Columbia 40 45 7 7 0 0 0 85 7 26
2018 Alberta 10 50 10 20 10 0 0 60 30 10
2018 Nova Scotia 75 17 8 0 0 0 0 92 0 12
2017 National Capital Region 23 47 15 10 4 1 0 71 14 156
2017 Ontario (excluding National Capital Region) 10 19 20 25 21 5 0 30 48 20
2017 Quebec (excluding National Capital Region) 20 50 30 0 0 0 0 70 0 10
2017 British Columbia 47 29 16 8 0 0 0 76 8 25
2017 Nova Scotia 40 60 0 0 0 0 0 100 0 10

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 25 51 6 17 1 0 0 76 18 77
2019 National Capital Region 35 35 11 10 5 5 0 73 15 63

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 49 21 10 9 9 0 3 71 19 252
2020 Ontario (excluding National Capital Region) 47 20 12 8 13 0 0 68 21 25
2020 Quebec (excluding National Capital Region) 59 30 7 4 0 0 0 88 4 27
2020 British Columbia 36 21 14 8 14 0 7 61 24 28
2020 Alberta 25 29 25 5 15 0 0 54 20 20
2020 Nova Scotia 52 24 16 8 0 0 0 76 8 25

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 40 34 16 7 3 0 0 74 10 251
2020 Ontario (excluding National Capital Region) 41 32 16 12 0 0 0 72 12 25
2020 Quebec (excluding National Capital Region) 38 35 19 0 8 0 0 73 8 26
2020 British Columbia 22 46 15 10 7 0 0 67 17 28
2020 Alberta 16 34 20 10 20 0 0 50 30 20
2020 Nova Scotia 56 20 16 4 4 0 0 76 8 25
2019 National Capital Region 27 33 21 9 9 0 1 61 18 228
2019 Ontario (excluding National Capital Region) 30 45 14 0 10 0 0 76 10 29
2019 Quebec (excluding National Capital Region) 5 18 24 12 41 0 0 23 53 17
2019 British Columbia 17 48 10 10 16 0 0 65 25 31
2019 Alberta 7 31 23 23 15 0 0 38 39 13
2019 Nova Scotia 29 24 14 20 14 0 0 53 34 21
2018 National Capital Region 12 33 24 16 14 0 2 45 30 170
2018 Ontario (excluding National Capital Region) 39 31 5 10 15 0 0 71 25 20
2018 Quebec (excluding National Capital Region) 22 25 22 22 7 0 0 48 30 13
2018 British Columbia 11 22 31 20 15 0 0 34 35 26
2018 Alberta 0 10 60 20 10 0 0 10 30 10
2018 Nova Scotia 42 17 25 0 17 0 0 58 17 12
2017 National Capital Region 13 23 26 19 18 0 1 36 38 156
2017 Ontario (excluding National Capital Region) 5 21 25 9 30 0 9 28 44 20
2017 Quebec (excluding National Capital Region) 10 10 10 30 40 0 0 20 70 10
2017 British Columbia 0 23 16 28 33 0 0 23 61 25
2017 Nova Scotia 30 51 10 0 10 0 0 80 10 10

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 12 21 30 23 12 1 0 34 36 253
2020 Ontario (excluding National Capital Region) 5 0 36 40 20 0 0 5 60 25
2020 Quebec (excluding National Capital Region) 4 11 22 30 30 4 0 16 62 27
2020 British Columbia 4 18 43 18 18 0 0 22 35 28
2020 Alberta 0 9 20 25 45 0 0 9 70 20
2020 Nova Scotia 29 32 16 20 4 0 0 61 24 25
2019 National Capital Region 13 23 33 17 13 0 0 36 30 227
2019 Ontario (excluding National Capital Region) 21 21 17 23 18 0 0 42 41 29
2019 Quebec (excluding National Capital Region) 0 6 29 29 36 0 0 6 65 17
2019 British Columbia 13 38 20 26 3 0 0 51 29 31
2019 Alberta 0 8 31 30 31 0 0 8 61 13
2019 Nova Scotia 24 24 43 9 0 0 0 48 9 21
2018 National Capital Region 7 31 27 24 11 0 1 38 35 170
2018 Ontario (excluding National Capital Region) 15 15 26 20 25 0 0 29 44 20
2018 Quebec (excluding National Capital Region) 0 15 33 22 30 0 0 15 52 13
2018 British Columbia 4 26 26 40 4 0 0 30 44 26
2018 Alberta 0 0 30 40 30 0 0 0 70 10
2018 Nova Scotia 25 25 33 17 0 0 0 50 17 12
2017 National Capital Region 10 27 32 19 12 0 0 37 31 156
2017 Ontario (excluding National Capital Region) 5 34 10 41 10 0 0 39 51 20
2017 Quebec (excluding National Capital Region) 10 10 40 30 10 0 0 20 40 10
2017 British Columbia 7 33 36 20 4 0 0 40 24 25
2017 Nova Scotia 29 11 20 30 0 10 0 44 33 10

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 18 25 27 16 13 1 0 44 29 253
2020 Ontario (excluding National Capital Region) 16 12 43 17 12 0 0 28 29 25
2020 Quebec (excluding National Capital Region) 11 4 22 26 33 4 0 16 62 27
2020 British Columbia 4 32 29 18 18 0 0 35 35 28
2020 Alberta 0 20 15 35 30 0 0 20 65 20
2020 Nova Scotia 38 25 12 17 8 0 0 63 25 24
2019 National Capital Region 13 30 31 15 11 0 0 43 26 227
2019 Ontario (excluding National Capital Region) 24 21 31 20 4 0 0 45 24 29
2019 Quebec (excluding National Capital Region) 0 0 35 12 53 0 0 0 65 17
2019 British Columbia 19 35 22 13 10 0 0 55 23 31
2019 Alberta 16 15 38 15 15 0 0 31 31 13
2019 Nova Scotia 19 43 24 14 0 0 0 62 14 21
2018 National Capital Region 14 29 25 24 8 0 1 43 32 169
2018 Ontario (excluding National Capital Region) 21 20 20 29 5 0 5 43 36 20
2018 Quebec (excluding National Capital Region) 0 0 70 0 30 0 0 0 30 13
2018 British Columbia 7 24 30 35 4 0 0 31 39 26
2018 Alberta 10 20 40 20 10 0 0 30 30 10
2018 Nova Scotia 17 50 25 8 0 0 0 67 8 12
2017 National Capital Region 14 29 30 19 7 0 1 44 26 156
2017 Ontario (excluding National Capital Region) 13 31 10 41 5 0 0 44 46 20
2017 Quebec (excluding National Capital Region) 0 20 60 10 10 0 0 20 20 10
2017 British Columbia 11 37 31 17 4 0 0 48 21 25
2017 Nova Scotia 10 31 19 30 0 10 0 45 34 10

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 21 20 24 19 14 1 0 42 34 251
2020 Ontario (excluding National Capital Region) 9 5 16 40 31 0 0 13 71 25
2020 Quebec (excluding National Capital Region) 11 11 26 30 19 4 0 22 51 27
2020 British Columbia 11 18 36 21 14 0 0 29 35 28
2020 Alberta 10 29 15 20 25 0 0 40 45 20
2020 Nova Scotia 45 32 12 7 4 0 0 77 11 25
2019 National Capital Region 17 27 24 19 13 0 0 44 31 227
2019 Ontario (excluding National Capital Region) 31 31 20 10 7 0 0 62 17 29
2019 Quebec (excluding National Capital Region) 0 0 12 47 41 0 0 0 88 17
2019 British Columbia 29 19 32 13 7 0 0 49 20 31
2019 Alberta 0 24 15 15 46 0 0 24 61 13
2019 Nova Scotia 20 52 19 9 0 0 0 72 9 21
2018 National Capital Region 16 24 29 19 12 0 1 40 31 170
2018 Ontario (excluding National Capital Region) 15 29 25 17 15 0 0 44 31 20
2018 Quebec (excluding National Capital Region) 0 7 48 15 22 0 7 8 40 13
2018 British Columbia 4 34 31 24 7 0 0 37 31 26
2018 Alberta 0 10 0 40 50 0 0 10 90 10
2018 Nova Scotia 33 42 25 0 0 0 0 75 0 12
2017 National Capital Region 19 27 24 15 14 1 0 47 30 155
2017 Ontario (excluding National Capital Region) 0 30 25 31 5 0 9 33 40 20
2017 Quebec (excluding National Capital Region) 0 20 60 10 10 0 0 20 20 10
2017 British Columbia 19 33 17 19 12 0 0 52 31 25
2017 Nova Scotia 10 11 39 20 11 10 0 23 34 10

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 33 30 20 9 7 0 1 64 16 252
2020 Ontario (excluding National Capital Region) 16 20 33 16 15 0 0 36 32 25
2020 Quebec (excluding National Capital Region) 15 30 3 30 18 0 4 46 50 27
2020 British Columbia 26 33 30 11 0 0 0 59 11 27
2020 Alberta 19 10 31 25 15 0 0 29 40 20
2020 Nova Scotia 45 32 15 8 0 0 0 76 8 25
2019 National Capital Region 38 30 18 7 5 0 2 69 12 227
2019 Ontario (excluding National Capital Region) 45 20 7 7 21 0 0 65 28 29
2019 Quebec (excluding National Capital Region) 6 23 29 23 18 0 0 29 41 17
2019 British Columbia 43 37 3 10 3 0 4 83 13 30
2019 Alberta 16 31 23 23 8 0 0 47 31 13
2019 Nova Scotia 48 28 14 5 5 0 0 76 9 21
2018 National Capital Region 37 31 19 8 4 0 1 69 12 170
2018 Ontario (excluding National Capital Region) 29 25 17 15 5 0 10 60 22 20
2018 Quebec (excluding National Capital Region) 15 33 7 30 15 0 0 48 45 13
2018 British Columbia 41 19 24 13 4 0 0 60 16 26
2018 Alberta 10 30 0 50 10 0 0 40 60 10
2018 Nova Scotia 33 67 0 0 0 0 0 100 0 12
2017 National Capital Region 35 34 16 7 5 0 4 72 12 156
2017 Ontario (excluding National Capital Region) 23 25 30 16 5 0 0 49 21 20
2017 Quebec (excluding National Capital Region) 30 50 10 10 0 0 0 80 10 10
2017 British Columbia 23 52 13 12 0 0 0 74 12 25
2017 Nova Scotia 31 19 30 11 0 10 0 55 12 10

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 18 31 22 17 12 0 0 49 29 252
2020 Ontario (excluding National Capital Region) 16 20 12 20 31 0 0 36 52 25
2020 Quebec (excluding National Capital Region) 11 26 33 23 7 0 0 37 30 27
2020 British Columbia 7 32 32 11 18 0 0 39 29 28
2020 Alberta 0 20 39 10 31 0 0 20 41 20
2020 Nova Scotia 33 35 16 12 4 0 0 68 16 25
2019 National Capital Region 23 34 21 14 8 0 0 57 22 227
2019 Ontario (excluding National Capital Region) 24 21 14 27 14 0 0 45 41 29
2019 Quebec (excluding National Capital Region) 12 12 29 29 18 0 0 24 47 17
2019 British Columbia 33 27 20 10 10 0 0 60 20 30
2019 Alberta 8 31 31 23 8 0 0 39 30 13
2019 Nova Scotia 38 19 33 5 5 0 0 58 9 21
2018 National Capital Region 31 26 28 7 8 0 0 57 15 169
2018 Ontario (excluding National Capital Region) 15 34 10 17 20 0 5 52 38 20
2018 Quebec (excluding National Capital Region) 22 25 22 22 7 0 0 48 30 13
2018 British Columbia 11 26 31 28 4 0 0 37 31 26
2018 Alberta 0 30 0 60 10 0 0 30 70 10
2018 Nova Scotia 25 50 17 8 0 0 0 75 8 12
2017 National Capital Region 27 31 22 12 8 1 0 58 20 154
2017 Ontario (excluding National Capital Region) 19 25 20 10 26 0 0 44 36 20
2017 Quebec (excluding National Capital Region) 30 40 30 0 0 0 0 70 0 10
2017 British Columbia 7 56 25 8 4 0 0 63 12 25
2017 Nova Scotia 19 50 20 11 0 0 0 70 11 10

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 26 26 17 8 14 0 11 57 24 254
2020 Ontario (excluding National Capital Region) 56 9 5 15 16 0 0 64 31 25
2020 Quebec (excluding National Capital Region) 29 26 18 19 0 0 7 59 21 27
2020 British Columbia 15 28 14 15 25 0 4 44 41 28
2020 Alberta 25 20 9 9 21 0 15 53 36 20
2020 Nova Scotia 29 16 24 16 12 0 4 46 29 25

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 33 35 20 7 4 0 1 69 11 254
2020 Ontario (excluding National Capital Region) 40 25 19 12 4 0 0 65 16 25
2020 Quebec (excluding National Capital Region) 48 11 34 0 4 0 4 61 4 27
2020 British Columbia 14 40 33 7 7 0 0 54 14 28
2020 Alberta 10 25 35 25 5 0 0 35 29 20
2020 Nova Scotia 32 32 15 12 4 4 0 67 17 25
2019 National Capital Region 36 30 17 11 4 1 0 67 15 226
2019 Ontario (excluding National Capital Region) 41 35 21 3 0 0 0 76 3 29
2019 Quebec (excluding National Capital Region) 18 29 29 17 6 0 0 48 23 17
2019 British Columbia 16 32 26 13 10 3 0 50 23 31
2019 Alberta 15 23 46 8 8 0 0 38 15 13
2019 Nova Scotia 25 42 28 0 5 0 0 67 5 21
2018 National Capital Region 31 36 21 7 3 0 2 69 10 167
2018 Ontario (excluding National Capital Region) 39 10 31 10 5 0 5 52 15 20
2018 Quebec (excluding National Capital Region) 15 22 45 18 0 0 0 37 18 13
2018 British Columbia 12 36 40 8 4 0 0 48 12 25
2018 Alberta 30 30 40 0 0 0 0 60 0 10
2018 Nova Scotia 25 42 25 8 0 0 0 67 8 12
2017 National Capital Region 34 31 23 7 5 0 0 65 12 154
2017 Ontario (excluding National Capital Region) 24 35 21 20 0 0 0 59 20 20
2017 Quebec (excluding National Capital Region) 20 60 20 0 0 0 0 80 0 10
2017 British Columbia 20 47 21 8 4 0 0 68 12 25
2017 Nova Scotia 39 20 30 11 0 0 0 60 11 10

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 24 36 25 10 5 0 0 60 15 253
2020 Ontario (excluding National Capital Region) 12 12 32 32 11 0 0 25 43 25
2020 Quebec (excluding National Capital Region) 22 41 26 4 7 0 0 63 11 27
2020 British Columbia 10 46 26 10 7 0 0 57 17 28
2020 Alberta 10 20 45 5 20 0 0 30 25 20
2020 Nova Scotia 36 40 8 12 0 4 0 80 12 25
2019 National Capital Region 22 35 23 14 5 1 0 58 19 225
2019 Ontario (excluding National Capital Region) 29 42 18 4 8 0 0 71 11 28
2019 Quebec (excluding National Capital Region) 0 26 44 12 18 0 0 26 30 16
2019 British Columbia 29 35 22 3 10 0 0 64 13 31
2019 Alberta 7 54 23 8 8 0 0 62 15 13
2019 Nova Scotia 29 28 38 5 0 0 0 57 5 21
2018 National Capital Region 17 41 28 9 4 0 1 58 13 167
2018 Ontario (excluding National Capital Region) 26 44 15 10 5 0 0 71 15 20
2018 Quebec (excluding National Capital Region) 0 37 48 7 7 0 0 37 15 13
2018 British Columbia 12 48 29 12 0 0 0 60 12 25
2018 Alberta 10 50 30 10 0 0 0 60 10 10
2018 Nova Scotia 25 58 17 0 0 0 0 83 0 12
2017 National Capital Region 23 31 29 12 5 1 0 54 17 154
2017 Ontario (excluding National Capital Region) 9 45 16 20 10 0 0 54 30 20
2017 Quebec (excluding National Capital Region) 20 30 20 30 0 0 0 50 30 10
2017 British Columbia 19 60 13 4 4 0 0 79 8 25
2017 Nova Scotia 20 30 31 20 0 0 0 50 20 10

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 35 31 18 11 5 0 0 66 15 254
2020 Ontario (excluding National Capital Region) 24 21 29 23 4 0 0 45 27 25
2020 Quebec (excluding National Capital Region) 48 26 22 4 0 0 0 74 4 27
2020 British Columbia 17 40 39 0 3 0 0 57 3 28
2020 Alberta 6 29 50 10 5 0 0 35 15 20
2020 Nova Scotia 44 36 15 0 4 0 0 80 4 25
2019 National Capital Region 29 32 20 13 5 1 0 62 18 225
2019 Ontario (excluding National Capital Region) 28 40 25 7 0 0 0 68 7 28
2019 Quebec (excluding National Capital Region) 6 36 12 35 12 0 0 42 46 17
2019 British Columbia 20 56 17 3 3 0 0 77 7 30
2019 Alberta 31 23 23 16 8 0 0 54 23 13
2019 Nova Scotia 29 42 29 0 0 0 0 71 0 21
2018 National Capital Region 25 30 29 9 6 0 1 55 15 168
2018 Ontario (excluding National Capital Region) 15 41 29 10 5 0 0 56 15 20
2018 Quebec (excluding National Capital Region) 7 52 25 0 15 0 0 60 15 13
2018 British Columbia 9 52 27 12 0 0 0 61 12 25
2018 Alberta 10 30 60 0 0 0 0 40 0 10
2018 Nova Scotia 33 58 8 0 0 0 0 92 0 12
2017 National Capital Region 31 33 23 5 6 0 1 65 12 154
2017 Ontario (excluding National Capital Region) 18 31 15 20 16 0 0 49 36 20
2017 Quebec (excluding National Capital Region) 10 40 30 20 0 0 0 50 20 10
2017 British Columbia 21 55 16 4 4 0 0 76 8 25
2017 Nova Scotia 29 20 31 20 0 0 0 50 20 10

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 54 26 12 4 5 0 0 80 9 251
2020 Ontario (excluding National Capital Region) 40 48 4 4 4 0 0 89 7 25
2020 Quebec (excluding National Capital Region) 52 18 15 15 0 0 0 70 15 27
2020 British Columbia 29 49 15 4 4 0 0 78 7 27
2020 Alberta 20 45 15 10 10 0 0 65 21 20
2020 Nova Scotia 68 17 12 0 4 0 0 84 4 25
2019 National Capital Region 52 23 13 8 4 1 0 75 12 226
2019 Ontario (excluding National Capital Region) 50 29 17 0 4 0 0 79 4 29
2019 Quebec (excluding National Capital Region) 36 18 6 23 12 6 0 57 37 17
2019 British Columbia 45 41 7 0 7 0 0 87 7 31
2019 Alberta 39 30 23 8 0 0 0 69 8 13
2019 Nova Scotia 58 32 5 5 0 0 0 90 5 21

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 29 30 24 10 6 0 0 60 17 254
2020 Ontario (excluding National Capital Region) 41 28 16 8 7 0 0 69 15 25
2020 Quebec (excluding National Capital Region) 19 15 33 26 8 0 0 34 33 27
2020 British Columbia 18 28 36 15 3 0 0 46 18 28
2020 Alberta 5 20 39 25 10 0 0 25 35 20
2020 Nova Scotia 54 21 17 4 4 0 0 75 9 24

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 30 27 24 12 5 0 1 58 18 253
2020 Ontario (excluding National Capital Region) 28 37 12 12 12 0 0 65 23 25
2020 Quebec (excluding National Capital Region) 26 15 30 18 11 0 0 42 29 27
2020 British Columbia 11 15 36 35 3 0 0 25 39 28
2020 Alberta 25 36 20 5 14 0 0 61 19 20
2020 Nova Scotia 38 37 17 8 0 0 0 75 8 24
2019 National Capital Region 35 31 21 10 3 1 0 66 13 224
2019 Ontario (excluding National Capital Region) 28 21 20 17 14 0 0 49 30 29
2019 Quebec (excluding National Capital Region) 24 36 5 17 18 0 0 60 35 17
2019 British Columbia 19 36 29 3 13 0 0 55 17 31
2019 Alberta 8 39 38 15 0 0 0 47 15 13
2019 Nova Scotia 38 38 19 5 0 0 0 76 5 21
2018 National Capital Region 25 32 24 14 4 0 1 58 18 168
2018 Ontario (excluding National Capital Region) 31 49 15 5 0 0 0 80 5 20
2018 Quebec (excluding National Capital Region) 16 60 8 16 0 0 0 76 16 12
2018 British Columbia 4 46 26 24 0 0 0 50 24 24
2018 Nova Scotia 33 50 17 0 0 0 0 83 0 12
2017 National Capital Region 26 40 19 12 3 0 0 66 15 154
2017 Ontario (excluding National Capital Region) 23 26 36 15 0 0 0 49 15 20
2017 Quebec (excluding National Capital Region) 30 30 10 30 0 0 0 60 30 10
2017 British Columbia 16 44 28 8 4 0 0 60 12 25
2017 Nova Scotia 20 29 21 30 0 0 0 49 30 10

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 41 33 16 7 3 0 1 74 10 252
2020 Ontario (excluding National Capital Region) 40 36 9 12 4 0 0 76 15 25
2020 Quebec (excluding National Capital Region) 48 26 19 4 4 0 0 74 8 27
2020 British Columbia 22 40 21 18 0 0 0 61 18 28
2020 Alberta 25 35 25 11 5 0 0 60 15 20
2020 Nova Scotia 50 25 17 4 0 0 5 78 4 24
2019 National Capital Region 60 20 9 6 3 1 0 81 9 224
2019 Ontario (excluding National Capital Region) 66 7 21 3 3 0 0 73 6 29
2019 Quebec (excluding National Capital Region) 46 30 12 12 0 0 0 76 12 17
2019 British Columbia 68 19 13 0 0 0 0 87 0 31
2019 Alberta 62 15 15 8 0 0 0 77 8 13
2019 Nova Scotia 60 15 15 10 0 0 0 75 10 20
2018 National Capital Region 54 18 16 6 5 0 2 73 11 167
2018 Ontario (excluding National Capital Region) 71 29 0 0 0 0 0 100 0 20
2018 Quebec (excluding National Capital Region) 40 45 15 0 0 0 0 85 0 13
2018 British Columbia 65 27 4 4 0 0 0 92 4 25
2018 Alberta 40 40 20 0 0 0 0 80 0 10
2018 Nova Scotia 58 8 17 8 8 0 0 67 17 12
2017 National Capital Region 61 21 11 5 1 0 0 83 6 156
2017 Ontario (excluding National Capital Region) 49 10 26 10 5 0 0 59 15 20
2017 Quebec (excluding National Capital Region) 60 10 20 0 10 0 0 70 10 10
2017 British Columbia 52 40 8 0 0 0 0 92 0 25
2017 Nova Scotia 50 40 0 0 0 0 10 100 0 10

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 30 36 19 12 2 0 0 67 14 252
2020 Ontario (excluding National Capital Region) 33 40 16 12 0 0 0 73 12 25
2020 Quebec (excluding National Capital Region) 38 39 16 8 0 0 0 77 8 26
2020 British Columbia 14 49 14 18 4 0 0 63 22 28
2020 Alberta 5 65 15 10 5 0 0 70 15 20
2020 Nova Scotia 21 48 17 13 0 0 0 70 13 23

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 67 17 8 4 1 0 3 86 5 253
2020 Ontario (excluding National Capital Region) 72 24 4 0 0 0 0 96 0 25
2020 Quebec (excluding National Capital Region) 70 15 15 0 0 0 0 85 0 27
2020 British Columbia 75 18 3 0 0 0 4 96 0 28
2020 Alberta 59 15 11 0 0 5 10 87 0 20
2020 Nova Scotia 79 13 8 0 0 0 0 92 0 24
2019 National Capital Region 76 12 4 3 1 0 3 92 4 224
2019 Ontario (excluding National Capital Region) 80 14 0 3 0 0 4 97 3 29
2019 Quebec (excluding National Capital Region) 82 6 0 6 0 6 0 94 6 17
2019 British Columbia 86 7 3 0 0 0 4 96 0 30
2019 Alberta 69 8 8 0 0 0 15 91 0 13
2019 Nova Scotia 86 9 0 0 0 0 5 100 0 21
2018 National Capital Region 71 16 4 2 2 2 4 92 4 166
2018 Ontario (excluding National Capital Region) 85 10 5 0 0 0 0 95 0 20
2018 Quebec (excluding National Capital Region) 85 7 0 0 0 7 0 100 0 13
2018 British Columbia 73 19 4 0 4 0 0 92 4 25
2018 Alberta 70 20 0 0 0 0 10 100 0 10
2018 Nova Scotia 83 0 8 0 0 0 8 91 0 12

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 83 8 2 2 2 0 2 93 5 251
2020 Ontario (excluding National Capital Region) 81 12 7 0 0 0 0 93 0 25
2020 Quebec (excluding National Capital Region) 74 15 4 0 0 4 4 96 0 27
2020 British Columbia 85 4 8 0 3 0 0 89 3 28
2020 Alberta 76 10 5 5 5 0 0 85 10 20
2020 Nova Scotia 92 8 0 0 0 0 0 100 0 24
2019 National Capital Region 73 13 6 4 2 0 2 88 6 228
2019 Ontario (excluding National Capital Region) 86 7 0 0 7 0 0 93 7 29
2019 Quebec (excluding National Capital Region) 75 6 12 6 0 0 0 81 6 16
2019 British Columbia 90 3 0 3 3 0 0 93 7 31
2019 Alberta 85 15 0 0 0 0 0 100 0 13
2019 Nova Scotia 95 0 0 0 5 0 0 95 5 21
2018 National Capital Region 74 10 4 5 1 2 4 89 7 166
2018 Ontario (excluding National Capital Region) 79 10 7 0 5 0 0 88 5 20
2018 Quebec (excluding National Capital Region) 60 7 18 7 7 0 0 67 15 13
2018 British Columbia 81 12 4 0 4 0 0 92 4 25
2018 Alberta 60 30 10 0 0 0 0 90 0 10
2018 Nova Scotia 100 0 0 0 0 0 0 100 0 12
2017 National Capital Region 80 10 5 2 1 1 2 92 3 156
2017 Ontario (excluding National Capital Region) 64 5 10 5 0 5 10 81 6 20
2017 Quebec (excluding National Capital Region) 70 20 0 10 0 0 0 90 10 10
2017 British Columbia 84 8 4 4 0 0 0 92 4 25
2017 Nova Scotia 90 0 0 0 0 0 10 100 0 10

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 65 24 6 2 2 0 1 90 4 253
2020 Ontario (excluding National Capital Region) 69 16 11 4 0 0 0 85 4 25
2020 Quebec (excluding National Capital Region) 62 30 4 0 0 0 4 96 0 27
2020 British Columbia 67 26 8 0 0 0 0 92 0 28
2020 Alberta 30 50 20 0 0 0 0 80 0 20
2020 Nova Scotia 83 17 0 0 0 0 0 100 0 23
2019 National Capital Region 62 25 8 4 1 0 0 86 5 228
2019 Ontario (excluding National Capital Region) 69 24 3 4 0 0 0 93 4 29
2019 Quebec (excluding National Capital Region) 77 5 6 6 0 0 6 88 6 17
2019 British Columbia 68 26 0 3 3 0 0 93 7 31
2019 Alberta 69 23 8 0 0 0 0 92 0 13
2019 Nova Scotia 58 24 9 10 0 0 0 81 10 21
2018 National Capital Region 59 24 12 2 1 0 2 85 3 170
2018 Ontario (excluding National Capital Region) 66 15 10 5 0 5 0 85 5 20
2018 Quebec (excluding National Capital Region) 45 37 7 0 10 0 0 82 10 13
2018 British Columbia 81 16 4 0 0 0 0 96 0 25
2018 Alberta 50 40 0 0 0 0 10 100 0 10
2018 Nova Scotia 75 25 0 0 0 0 0 100 0 12
2017 National Capital Region 62 20 14 4 0 0 0 82 4 156
2017 Ontario (excluding National Capital Region) 49 20 10 5 0 0 15 82 6 20
2017 Quebec (excluding National Capital Region) 70 10 0 10 10 0 0 80 20 10
2017 British Columbia 60 28 4 8 0 0 0 88 8 25
2017 Nova Scotia 69 31 0 0 0 0 0 100 0 10

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 67 16 8 5 2 0 1 84 7 253
2020 Ontario (excluding National Capital Region) 68 16 8 8 0 0 0 84 8 25
2020 Quebec (excluding National Capital Region) 77 15 4 0 0 0 4 96 0 27
2020 British Columbia 49 32 11 3 3 0 0 82 7 28
2020 Alberta 54 41 0 5 0 0 0 95 5 20
2020 Nova Scotia 92 0 4 4 0 0 0 92 4 24
2019 National Capital Region 61 22 7 6 3 0 0 83 10 228
2019 Ontario (excluding National Capital Region) 80 17 0 0 3 0 0 97 3 29
2019 Quebec (excluding National Capital Region) 47 6 35 6 0 0 6 57 6 17
2019 British Columbia 61 26 3 3 7 0 0 87 10 31
2019 Alberta 69 16 15 0 0 0 0 85 0 13
2019 Nova Scotia 81 19 0 0 0 0 0 100 0 21
2018 National Capital Region 59 22 10 6 2 0 1 82 8 170
2018 Ontario (excluding National Capital Region) 54 36 0 0 10 0 0 90 10 20
2018 Quebec (excluding National Capital Region) 45 30 0 7 18 0 0 75 25 13
2018 British Columbia 54 24 19 4 0 0 0 78 4 26
2018 Alberta 60 30 10 0 0 0 0 90 0 10
2018 Nova Scotia 83 8 8 0 0 0 0 92 0 12
2017 National Capital Region 70 14 11 3 2 0 0 84 5 155
2017 Ontario (excluding National Capital Region) 50 24 10 0 10 0 5 78 11 20
2017 Quebec (excluding National Capital Region) 60 20 10 0 10 0 0 80 10 10
2017 British Columbia 76 16 8 0 0 0 0 92 0 25
2017 Nova Scotia 49 51 0 0 0 0 0 100 0 10

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 66 12 6 2 1 0 13 90 3 254
2020 Ontario (excluding National Capital Region) 57 20 4 0 0 0 19 95 0 25
2020 Quebec (excluding National Capital Region) 67 3 8 4 0 0 18 86 4 27
2020 British Columbia 57 22 4 0 4 0 14 91 4 28
2020 Alberta 50 15 15 0 0 5 15 81 0 20
2020 Nova Scotia 84 8 0 0 0 0 8 100 0 24
2019 National Capital Region 65 11 3 2 0 0 18 93 3 226
2019 Ontario (excluding National Capital Region) 66 3 4 0 0 0 27 95 0 29
2019 Quebec (excluding National Capital Region) 48 17 0 6 6 0 24 85 15 17
2019 British Columbia 56 22 0 0 0 0 22 100 0 31
2019 Alberta 69 0 0 0 0 0 31 100 0 13
2019 Nova Scotia 48 14 5 0 0 0 33 93 0 21
2018 National Capital Region 58 14 7 1 1 0 20 89 2 170
2018 Ontario (excluding National Capital Region) 69 5 12 5 0 0 10 82 5 20
2018 Quebec (excluding National Capital Region) 45 0 0 0 10 0 45 82 18 13
2018 British Columbia 56 29 0 0 0 0 16 100 0 25
2018 Alberta 50 10 0 0 0 0 40 100 0 10
2018 Nova Scotia 42 17 0 0 0 0 42 100 0 12
2017 National Capital Region 59 11 7 1 1 0 21 89 3 156
2017 Ontario (excluding National Capital Region) 49 20 5 0 0 0 25 93 0 20
2017 Quebec (excluding National Capital Region) 50 10 10 0 0 0 30 86 0 10
2017 British Columbia 72 16 4 0 0 0 8 95 0 25
2017 Nova Scotia 59 20 0 0 0 0 21 100 0 10

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 72 18 6 1 1 0 1 92 2 254
2020 Ontario (excluding National Capital Region) 61 16 16 8 0 0 0 77 8 25
2020 Quebec (excluding National Capital Region) 52 30 11 4 0 0 4 85 4 27
2020 British Columbia 46 43 11 0 0 0 0 89 0 28
2020 Alberta 40 20 20 5 5 0 10 67 11 20
2020 Nova Scotia 68 20 12 0 0 0 0 88 0 25
2019 National Capital Region 70 22 4 1 0 0 3 95 1 227
2019 Ontario (excluding National Capital Region) 66 17 14 4 0 0 0 83 4 29
2019 Quebec (excluding National Capital Region) 58 24 18 0 0 0 0 82 0 17
2019 British Columbia 65 19 10 0 3 0 3 87 3 31
2019 Alberta 31 31 15 15 8 0 0 62 23 13
2019 Nova Scotia 50 50 0 0 0 0 0 100 0 20
2018 National Capital Region 65 21 7 2 1 1 3 89 4 169
2018 Ontario (excluding National Capital Region) 71 25 0 5 0 0 0 95 5 20
2018 Quebec (excluding National Capital Region) 52 15 33 0 0 0 0 67 0 13
2018 British Columbia 36 36 16 8 4 0 0 73 12 25
2018 Alberta 30 40 10 10 0 0 10 78 11 10
2018 Nova Scotia 42 58 0 0 0 0 0 100 0 12
2017 National Capital Region 67 17 10 1 1 1 2 87 3 155
2017 Ontario (excluding National Capital Region) 60 20 10 5 0 0 5 84 5 20
2017 Quebec (excluding National Capital Region) 10 30 50 0 10 0 0 40 10 10
2017 British Columbia 45 20 29 4 0 0 3 67 4 25
2017 Nova Scotia 50 30 20 0 0 0 0 80 0 10

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 75 16 4 1 3 0 1 91 4 253
2020 Ontario (excluding National Capital Region) 52 12 20 8 7 0 0 64 16 25
2020 Quebec (excluding National Capital Region) 74 11 4 4 4 0 4 88 8 27
2020 British Columbia 75 18 4 0 3 0 0 92 3 28
2020 Alberta 51 24 10 0 15 0 0 75 15 20
2020 Nova Scotia 56 24 12 8 0 0 0 80 8 25
2019 National Capital Region 77 9 4 3 5 0 2 89 8 227
2019 Ontario (excluding National Capital Region) 62 10 18 6 4 0 0 72 10 29
2019 Quebec (excluding National Capital Region) 88 0 0 6 6 0 0 88 12 17
2019 British Columbia 90 3 3 0 3 0 0 93 3 31
2019 Alberta 69 15 8 0 8 0 0 85 8 13
2019 Nova Scotia 56 30 10 0 5 0 0 86 5 20
2018 National Capital Region 81 9 4 2 1 0 3 93 3 169
2018 Ontario (excluding National Capital Region) 66 0 5 5 10 0 15 77 17 20
2018 Quebec (excluding National Capital Region) 82 18 0 0 0 0 0 100 0 13
2018 British Columbia 77 19 4 0 0 0 0 96 0 25
2018 Alberta 60 20 10 0 0 0 10 89 0 10
2018 Nova Scotia 67 25 0 8 0 0 0 92 8 12
2017 National Capital Region 78 8 6 3 3 0 3 88 6 156
2017 Ontario (excluding National Capital Region) 40 20 5 9 6 0 20 75 19 20
2017 Quebec (excluding National Capital Region) 70 10 0 0 10 0 10 89 11 10
2017 British Columbia 56 23 8 13 0 0 0 79 13 25
2017 Nova Scotia 60 11 0 10 10 0 10 78 22 10

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 40 29 20 7 3 1 0 70 10 254
2020 Ontario (excluding National Capital Region) 57 20 11 7 0 4 0 81 8 25
2020 Quebec (excluding National Capital Region) 51 23 11 11 4 0 0 74 15 27
2020 British Columbia 26 33 29 11 0 0 0 59 11 27
2020 Alberta 21 35 30 10 5 0 0 55 15 20
2020 Nova Scotia 40 39 16 4 0 0 0 80 4 25
2019 National Capital Region 52 30 13 3 1 0 1 83 4 228
2019 Ontario (excluding National Capital Region) 48 41 10 0 0 0 0 90 0 29
2019 Quebec (excluding National Capital Region) 53 29 18 0 0 0 0 82 0 17
2019 British Columbia 53 27 17 0 3 0 0 80 3 30
2019 Alberta 30 39 23 8 0 0 0 69 8 13
2019 Nova Scotia 53 33 14 0 0 0 0 86 0 21
2018 National Capital Region 47 31 16 3 1 0 2 80 4 170
2018 Ontario (excluding National Capital Region) 61 20 20 0 0 0 0 80 0 20
2018 Quebec (excluding National Capital Region) 48 45 7 0 0 0 0 93 0 13
2018 British Columbia 27 42 23 0 8 0 0 69 8 25
2018 Alberta 30 60 10 0 0 0 0 90 0 10
2018 Nova Scotia 67 25 8 0 0 0 0 92 0 12
2017 National Capital Region 48 29 14 6 1 1 1 78 7 156
2017 Ontario (excluding National Capital Region) 45 34 10 0 0 0 10 89 0 20
2017 Quebec (excluding National Capital Region) 30 50 20 0 0 0 0 80 0 10
2017 British Columbia 47 35 12 5 0 0 0 83 5 25
2017 Nova Scotia 40 51 0 0 0 0 10 100 0 10

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 24 37 28 7 4 0 0 61 11 253
2020 Ontario (excluding National Capital Region) 32 20 28 12 7 0 0 53 19 25
2020 Quebec (excluding National Capital Region) 34 29 30 7 0 0 0 63 7 27
2020 British Columbia 7 54 28 10 0 0 0 61 10 28
2020 Alberta 5 40 40 15 0 0 0 45 15 20
2020 Nova Scotia 21 60 16 4 0 0 0 80 4 25

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 11 30 40 15 5 0 0 40 20 254
2020 Ontario (excluding National Capital Region) 5 12 56 20 7 0 0 17 27 25
2020 Quebec (excluding National Capital Region) 4 25 34 30 7 0 0 29 37 27
2020 British Columbia 7 22 53 10 7 0 0 29 17 28
2020 Alberta 0 15 35 40 10 0 0 15 50 20
2020 Nova Scotia 20 32 43 4 0 0 0 53 4 25
2019 National Capital Region 10 31 39 16 3 0 0 41 19 228
2019 Ontario (excluding National Capital Region) 11 21 50 15 3 0 0 32 18 28
2019 Quebec (excluding National Capital Region) 6 6 48 41 0 0 0 11 41 17
2019 British Columbia 10 54 23 13 0 0 0 64 13 31
2019 Alberta 8 15 38 23 15 0 0 23 38 13
2019 Nova Scotia 19 43 33 5 0 0 0 62 5 21
2018 National Capital Region 13 25 44 14 3 0 0 38 17 170
2018 Ontario (excluding National Capital Region) 20 29 26 20 5 0 0 49 25 20
2018 Quebec (excluding National Capital Region) 0 30 40 15 15 0 0 30 30 13
2018 British Columbia 15 30 33 19 4 0 0 45 22 26
2018 Alberta 0 10 50 20 20 0 0 10 40 10
2018 Nova Scotia 17 42 42 0 0 0 0 58 0 12
2017 National Capital Region 7 30 38 19 5 0 0 37 24 156
2017 Ontario (excluding National Capital Region) 5 24 46 20 5 0 0 29 25 20
2017 Quebec (excluding National Capital Region) 0 10 80 10 0 0 0 10 10 10
2017 British Columbia 19 28 36 18 0 0 0 47 18 25
2017 Nova Scotia 10 50 40 0 0 0 0 60 0 10

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 10 27 40 16 7 0 0 23 36 254
2020 Ontario (excluding National Capital Region) 12 36 36 16 0 0 0 16 48 25
2020 Quebec (excluding National Capital Region) 11 26 34 14 15 0 0 29 37 27
2020 British Columbia 11 28 43 14 3 0 0 18 39 28
2020 Alberta 26 42 26 5 0 0 0 5 68 19
2020 Nova Scotia 4 16 48 29 4 0 0 33 20 25
2019 National Capital Region 9 22 42 18 9 0 0 27 31 228
2019 Ontario (excluding National Capital Region) 17 17 52 7 7 0 0 14 34 29
2019 Quebec (excluding National Capital Region) 6 41 24 29 0 0 0 29 47 17
2019 British Columbia 7 10 33 43 7 0 0 50 17 30
2019 Alberta 16 31 38 16 0 0 0 16 46 13
2019 Nova Scotia 10 5 45 35 5 0 0 40 15 20
2018 National Capital Region 6 21 44 19 10 0 0 29 27 168
2018 Ontario (excluding National Capital Region) 5 25 20 46 5 0 0 51 29 20
2018 Quebec (excluding National Capital Region) 7 30 48 7 7 0 0 15 37 13
2018 British Columbia 4 26 39 24 7 0 0 31 30 26
2018 Alberta 30 0 70 0 0 0 0 0 30 10
2018 Nova Scotia 0 0 58 33 8 0 0 42 0 12
2017 National Capital Region 4 28 36 23 9 0 0 32 33 156
2017 Ontario (excluding National Capital Region) 5 20 56 10 9 0 0 19 25 20
2017 Quebec (excluding National Capital Region) 0 30 30 40 0 0 0 40 30 10
2017 British Columbia 0 12 36 36 16 0 0 52 12 25
2017 Nova Scotia 11 11 59 20 0 0 0 20 21 10
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 28 54 18 0 66 34 254
2020 Ontario (excluding National Capital Region) 12 64 24 0 85 15 25
2020 Quebec (excluding National Capital Region) 22 48 26 4 69 31 27
2020 British Columbia 21 47 32 0 69 31 28
2020 Alberta 35 41 25 0 54 46 20
2020 Nova Scotia 20 52 24 4 72 28 25

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 43 57 71

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 46 24 9 6 6 1 8 77 13 252
2020 Ontario (excluding National Capital Region) 72 15 0 0 5 0 8 95 5 25
2020 Quebec (excluding National Capital Region) 59 19 0 4 0 4 15 95 5 27
2020 British Columbia 51 24 10 7 3 0 3 78 11 28
2020 Alberta 34 25 6 9 0 0 25 80 13 20
2020 Nova Scotia 59 9 16 0 0 4 12 81 0 25
2019 National Capital Region 41 18 13 10 7 1 9 66 20 226
2019 Ontario (excluding National Capital Region) 59 11 10 0 3 0 17 84 4 29
2019 Quebec (excluding National Capital Region) 35 12 11 30 6 0 6 50 38 17
2019 British Columbia 49 16 16 6 3 3 7 72 10 31
2019 Alberta 23 23 31 8 8 0 8 50 17 13
2019 Nova Scotia 38 24 24 0 0 0 14 72 0 21
2018 National Capital Region 36 19 16 12 12 0 5 58 25 170
2018 Ontario (excluding National Capital Region) 71 5 5 0 10 0 10 84 11 20
2018 Quebec (excluding National Capital Region) 40 30 0 15 7 0 7 76 24 13
2018 British Columbia 54 24 11 4 7 0 0 78 11 26
2018 Alberta 30 30 20 10 0 0 10 67 11 10
2018 Nova Scotia 50 8 8 0 8 8 17 78 11 12

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 24 21 15 16 14 2 7 50 33 71

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 17 11 19 26 23 0 4 30 50 71
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