2020 Public Service Employee Survey Results by Theme for Impact Assessment Agency of Canada by Question 109. In total, how many years have you been working in your current department or agency?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues
- Support to resolve pay or other compensation issues

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	44	37	9	9	1	0	81	10	184
2020	3 to 10 years in current department or agency	36	45	8	4	7	0	81	11	122
2019	Less than 3 years in current department or agency	41	39	8	9	4	0	80	13	127
2019	3 to 10 years in current department or agency	42	45	5	5	2	0	88	7	113
2018	Less than 3 years in current department or agency	34	48	11	4	3	0	82	7	129
2018	3 to 10 years in current department or agency	42	41	6	6	5	0	84	10	84
2017	Less than 3 years in current department or agency	40	40	15	4	1	0	79	5	98
2017	3 to 10 years in current department or agency	55	33	9	2	1	0	88	3	91
2017	11 to 20 years in current department or agency	37	46	9	9	0	0	82	9	33
2014	Less than 3 years in current department or agency	29	45	12	8	4	1	75	13	74
2014	3 to 10 years in current department or agency	33	42	15	8	2	0	75	10	110
2014	11 to 20 years in current department or agency	29	35	15	15	5	0	65	20	20

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	49	34	8	8	2	0	83	10	183
2020	3 to 10 years in current department or agency	41	35	9	6	8	0	76	15	122
2019	Less than 3 years in current department or agency	46	27	12	11	4	0	73	15	127
2019	3 to 10 years in current department or agency	47	33	8	6	5	0	80	12	112
2018	Less than 3 years in current department or agency	42	41	13	2	2	0	82	5	129
2018	3 to 10 years in current department or agency	42	36	6	10	6	0	79	15	87
2017	Less than 3 years in current department or agency	43	35	14	4	2	1	79	6	98
2017	3 to 10 years in current department or agency	46	37	9	3	5	0	82	9	90
2017	11 to 20 years in current department or agency	33	45	13	7	3	0	78	10	31

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	52	30	11	5	1	0	0	83	6	184
2020	3 to 10 years in current department or agency	50	38	5	5	3	0	0	87	7	121
2019	Less than 3 years in current department or agency	52	23	15	6	3	1	0	76	10	127
2019	3 to 10 years in current department or agency	48	40	7	4	1	0	0	88	4	112
2018	Less than 3 years in current department or agency	42	45	11	1	2	0	0	87	2	129
2018	3 to 10 years in current department or agency	52	33	8	2	5	0	0	85	7	85
2017	Less than 3 years in current department or agency	50	35	11	1	2	0	1	86	3	98
2017	3 to 10 years in current department or agency	62	29	4	5	0	0	0	91	5	90
2017	11 to 20 years in current department or agency	52	33	15	0	0	0	0	85	0	33
2014	Less than 3 years in current department or agency	47	37	11	4	1	0	0	84	5	74
2014	3 to 10 years in current department or agency	58	29	9	4	0	0	0	87	4	110
2014	11 to 20 years in current department or agency	54	36	0	5	5	0	0	90	10	20

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	52	34	8	6	1	1	86	6	184
2020	3 to 10 years in current department or agency	40	41	11	4	4	0	80	8	122
2019	Less than 3 years in current department or agency	49	32	10	6	3	0	81	9	127
2019	3 to 10 years in current department or agency	46	45	7	2	1	0	90	3	113
2018	Less than 3 years in current department or agency	41	45	7	4	2	1	87	6	129
2018	3 to 10 years in current department or agency	47	41	6	5	2	0	88	7	87
2017	Less than 3 years in current department or agency	45	42	9	3	1	0	87	4	98
2017	3 to 10 years in current department or agency	52	38	3	2	4	0	90	7	90
2017	11 to 20 years in current department or agency	37	42	15	6	0	0	79	6	33
2014	Less than 3 years in current department or agency	39	31	16	12	1	0	70	14	74
2014	3 to 10 years in current department or agency	38	39	17	4	1	0	78	5	110
2014	11 to 20 years in current department or agency	39	36	10	15	0	0	75	15	20

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	57	29	7	5	1	0	86	6	183
2020	3 to 10 years in current department or agency	50	27	12	8	3	0	77	11	122
2019	Less than 3 years in current department or agency	47	27	13	9	2	2	76	11	127
2019	3 to 10 years in current department or agency	51	32	13	3	2	0	82	5	112
2018	Less than 3 years in current department or agency	53	31	10	3	3	0	84	6	129
2018	3 to 10 years in current department or agency	51	34	5	8	3	0	84	11	86
2017	Less than 3 years in current department or agency	56	34	7	2	1	0	90	3	98
2017	3 to 10 years in current department or agency	54	34	6	1	5	0	88	6	91
2017	11 to 20 years in current department or agency	40	39	15	6	0	0	79	6	33
2014	Less than 3 years in current department or agency	40	38	13	7	1	0	78	8	74
2014	3 to 10 years in current department or agency	37	37	15	6	3	2	76	9	110
2014	11 to 20 years in current department or agency	45	26	9	15	0	5	74	16	20

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	56	29	9	5	1	0	85	6	183
2020	3 to 10 years in current department or agency	46	33	7	11	2	0	79	13	121
2019	Less than 3 years in current department or agency	50	29	10	8	2	1	80	10	127
2019	3 to 10 years in current department or agency	48	31	15	4	2	0	79	6	113
2018	Less than 3 years in current department or agency	50	33	9	5	2	1	84	7	128
2018	3 to 10 years in current department or agency	45	37	9	7	2	0	82	9	86
2017	Less than 3 years in current department or agency	55	34	7	3	1	0	89	4	98
2017	3 to 10 years in current department or agency	52	37	6	1	3	0	89	4	91
2017	11 to 20 years in current department or agency	37	42	21	0	0	0	79	0	33
2014	Less than 3 years in current department or agency	39	42	16	1	1	0	81	3	74
2014	3 to 10 years in current department or agency	38	35	17	8	2	0	73	10	110
2014	11 to 20 years in current department or agency	45	31	10	9	5	0	75	15	20

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	46	22	16	9	5	3	0	70	14	184
2020	3 to 10 years in current department or agency	42	24	15	11	5	3	0	69	16	122
2019	Less than 3 years in current department or agency	41	16	20	11	5	6	1	61	18	127
2019	3 to 10 years in current department or agency	46	27	14	8	3	2	0	75	11	113
2018	Less than 3 years in current department or agency	52	18	12	8	5	4	0	73	14	130
2018	3 to 10 years in current department or agency	48	22	10	11	9	0	0	70	20	86
2017	Less than 3 years in current department or agency	42	25	19	9	1	4	0	70	10	98
2017	3 to 10 years in current department or agency	44	24	14	9	4	3	1	71	14	91
2017	11 to 20 years in current department or agency	41	15	27	9	3	6	0	59	12	33
2014	Less than 3 years in current department or agency	34	26	15	15	4	5	1	64	20	74
2014	3 to 10 years in current department or agency	38	17	20	15	7	3	0	56	23	110
2014	11 to 20 years in current department or agency	30	39	5	15	5	5	0	73	22	20

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	60	23	9	5	0	1	1	85	6	184
2020	3 to 10 years in current department or agency	64	24	4	3	2	0	3	90	6	121
2019	Less than 3 years in current department or agency	56	24	10	5	2	1	3	83	7	127
2019	3 to 10 years in current department or agency	60	23	10	5	1	0	1	84	6	113

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	65	21	9	3	3	0	1	86	5	184
2020	3 to 10 years in current department or agency	57	26	8	7	2	0	0	83	9	120
2019	Less than 3 years in current department or agency	55	18	12	12	1	2	1	74	13	127
2019	3 to 10 years in current department or agency	54	27	10	7	2	0	0	81	9	111
2018	Less than 3 years in current department or agency	50	27	12	8	2	2	0	78	10	129
2018	3 to 10 years in current department or agency	42	38	7	8	5	0	0	80	13	87
2017	Less than 3 years in current department or agency	46	34	9	3	3	3	1	85	6	98
2017	3 to 10 years in current department or agency	56	29	5	4	3	1	0	87	8	91
2017	11 to 20 years in current department or agency	43	39	3	9	3	3	0	84	13	33
2014	Less than 3 years in current department or agency	47	30	11	9	3	0	0	77	12	74
2014	3 to 10 years in current department or agency	46	31	14	6	4	0	0	77	10	110
2014	11 to 20 years in current department or agency	60	15	5	15	5	0	0	75	20	20

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	69	18	4	4	4	0	1	88	8	184
2020	3 to 10 years in current department or agency	69	17	6	5	2	0	0	86	7	122
2019	Less than 3 years in current department or agency	57	20	12	7	3	2	0	78	10	127
2019	3 to 10 years in current department or agency	57	31	5	3	4	0	0	89	6	113
2018	Less than 3 years in current department or agency	54	27	9	5	4	1	0	81	9	130
2018	3 to 10 years in current department or agency	52	31	3	8	6	0	0	83	14	87
2017	Less than 3 years in current department or agency	66	23	4	5	2	0	0	89	7	98
2017	3 to 10 years in current department or agency	52	27	12	2	5	1	0	80	8	91
2017	11 to 20 years in current department or agency	49	33	12	6	0	0	0	82	6	33
2014	Less than 3 years in current department or agency	46	31	10	5	7	1	0	78	12	74
2014	3 to 10 years in current department or agency	51	24	14	5	6	0	0	75	11	110
2014	11 to 20 years in current department or agency	70	5	15	5	5	0	0	75	9	20

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	55	24	8	4	2	7	0	85	7	184
2020	3 to 10 years in current department or agency	42	33	10	8	3	4	1	79	11	122
2019	Less than 3 years in current department or agency	43	28	13	6	1	8	1	78	8	125
2019	3 to 10 years in current department or agency	43	36	14	3	3	1	0	80	6	112
2018	Less than 3 years in current department or agency	55	27	9	4	1	5	0	86	5	129
2018	3 to 10 years in current department or agency	46	33	10	3	7	1	0	80	10	87
2017	Less than 3 years in current department or agency	50	35	5	1	1	6	1	92	2	98
2017	3 to 10 years in current department or agency	48	33	7	8	0	3	0	84	8	91
2017	11 to 20 years in current department or agency	31	42	6	15	0	6	0	78	16	33
2014	Less than 3 years in current department or agency	37	39	7	7	1	10	0	84	9	74
2014	3 to 10 years in current department or agency	29	40	15	12	3	1	0	69	15	110
2014	11 to 20 years in current department or agency	50	25	10	9	0	5	0	79	10	20

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	53	27	10	6	2	2	0	82	8	184
2020	3 to 10 years in current department or agency	34	33	15	14	3	0	1	68	17	122
2019	Less than 3 years in current department or agency	38	34	17	4	2	4	1	76	7	126
2019	3 to 10 years in current department or agency	37	38	12	11	2	0	0	75	12	112
2018	Less than 3 years in current department or agency	46	35	9	8	1	2	0	82	9	129
2018	3 to 10 years in current department or agency	37	42	7	7	7	0	0	79	14	86
2017	Less than 3 years in current department or agency	47	37	9	2	1	3	0	87	3	98
2017	3 to 10 years in current department or agency	47	36	8	7	2	0	0	84	9	91
2017	11 to 20 years in current department or agency	22	47	28	3	0	0	0	69	3	32
2014	Less than 3 years in current department or agency	25	51	11	11	0	3	0	78	11	73
2014	3 to 10 years in current department or agency	27	36	19	12	3	3	0	65	16	109
2014	11 to 20 years in current department or agency	50	20	20	10	0	0	0	70	10	20

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	43	29	13	10	1	4	0	75	12	184
2020	3 to 10 years in current department or agency	23	38	17	13	7	2	1	63	20	121
2019	Less than 3 years in current department or agency	29	32	17	13	2	6	1	66	16	126
2019	3 to 10 years in current department or agency	23	43	13	14	6	2	0	67	20	110
2018	Less than 3 years in current department or agency	31	43	13	8	1	5	0	77	9	128
2018	3 to 10 years in current department or agency	25	38	20	7	9	1	0	64	16	87
2017	Less than 3 years in current department or agency	38	36	10	8	1	6	0	80	10	98
2017	3 to 10 years in current department or agency	35	35	15	10	3	1	0	71	13	91
2017	11 to 20 years in current department or agency	19	45	21	15	0	0	0	64	15	33
2014	Less than 3 years in current department or agency	20	39	19	11	4	7	0	64	16	74
2014	3 to 10 years in current department or agency	18	39	21	15	4	3	0	59	20	110
2014	11 to 20 years in current department or agency	30	20	35	5	5	5	0	52	11	20

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	35	36	13	14	2	1	0	72	16	184
2020	3 to 10 years in current department or agency	22	34	15	21	7	1	0	57	28	122
2019	Less than 3 years in current department or agency	23	33	16	21	3	3	1	58	25	124
2019	3 to 10 years in current department or agency	13	50	13	13	11	1	0	63	24	112
2018	Less than 3 years in current department or agency	25	43	14	11	5	2	0	70	16	129
2018	3 to 10 years in current department or agency	21	35	17	16	11	0	0	56	26	87
2017	Less than 3 years in current department or agency	35	38	10	12	4	1	0	73	16	98
2017	3 to 10 years in current department or agency	24	43	16	9	4	3	0	70	14	91
2017	11 to 20 years in current department or agency	16	36	15	24	9	0	0	52	33	33
2014	Less than 3 years in current department or agency	21	35	16	18	7	3	0	58	25	74
2014	3 to 10 years in current department or agency	14	32	15	27	10	1	0	47	38	110
2014	11 to 20 years in current department or agency	30	25	20	14	5	5	0	58	21	20

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	51	32	10	5	2	0	0	83	7	184
2020	3 to 10 years in current department or agency	39	41	6	9	4	0	0	80	13	122
2019	Less than 3 years in current department or agency	42	35	12	7	2	1	0	78	10	127
2019	3 to 10 years in current department or agency	40	41	9	7	3	0	0	82	10	113
2018	Less than 3 years in current department or agency	34	46	9	7	3	0	1	81	10	130
2018	3 to 10 years in current department or agency	32	44	10	11	3	0	0	76	14	87
2017	Less than 3 years in current department or agency	41	41	12	3	2	0	1	83	5	98
2017	3 to 10 years in current department or agency	40	42	8	4	7	0	0	81	11	91
2017	11 to 20 years in current department or agency	37	36	12	12	3	0	0	73	15	33
2014	Less than 3 years in current department or agency	27	46	11	8	7	1	0	74	15	74
2014	3 to 10 years in current department or agency	23	49	11	14	3	1	0	73	17	110
2014	11 to 20 years in current department or agency	39	25	16	10	9	0	0	65	19	20

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	44	36	13	6	1	80	6	184
2020	3 to 10 years in current department or agency	35	45	7	12	2	80	13	122
2019	Less than 3 years in current department or agency	37	33	14	13	3	71	16	126
2019	3 to 10 years in current department or agency	37	45	10	4	4	82	8	109
2018	Less than 3 years in current department or agency	34	39	14	10	4	73	14	130
2018	3 to 10 years in current department or agency	29	50	13	6	3	78	9	87
2017	Less than 3 years in current department or agency	33	46	11	7	3	79	10	98
2017	3 to 10 years in current department or agency	37	43	9	7	4	80	11	91
2017	11 to 20 years in current department or agency	31	36	18	15	0	68	15	33

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	61	25	6	4	3	0	1	87	8	184
2020	3 to 10 years in current department or agency	52	31	6	9	2	0	0	83	11	121
2019	Less than 3 years in current department or agency	53	23	11	9	2	1	2	77	11	127
2019	3 to 10 years in current department or agency	42	36	11	7	4	0	0	79	11	113
2018	Less than 3 years in current department or agency	44	36	11	5	3	0	2	81	8	130
2018	3 to 10 years in current department or agency	40	40	8	8	3	0	1	80	12	87
2017	Less than 3 years in current department or agency	43	42	7	2	2	3	1	88	4	98
2017	3 to 10 years in current department or agency	40	40	11	3	3	1	1	82	7	91
2017	11 to 20 years in current department or agency	37	39	15	6	3	0	0	76	9	33
2014	Less than 3 years in current department or agency	43	30	14	8	4	1	0	74	12	74
2014	3 to 10 years in current department or agency	36	40	8	11	5	0	0	76	16	110
2014	11 to 20 years in current department or agency	50	26	5	10	5	0	5	80	15	20

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	42	32	14	11	2	0	0	74	12	180
2020	3 to 10 years in current department or agency	33	42	12	8	3	0	2	76	11	121
2019	Less than 3 years in current department or agency	34	32	11	17	5	2	0	67	22	126
2019	3 to 10 years in current department or agency	31	46	13	9	2	0	0	77	11	113
2018	Less than 3 years in current department or agency	28	45	12	12	2	1	1	74	14	130
2018	3 to 10 years in current department or agency	30	45	12	8	5	0	0	75	13	87
2017	Less than 3 years in current department or agency	36	44	9	9	2	0	0	80	11	98
2017	3 to 10 years in current department or agency	30	48	11	9	2	0	0	78	11	91
2017	11 to 20 years in current department or agency	16	42	24	15	3	0	0	58	18	33
2014	Less than 3 years in current department or agency	25	40	8	20	6	0	1	66	26	74
2014	3 to 10 years in current department or agency	30	44	10	13	3	0	1	74	16	110
2014	11 to 20 years in current department or agency	34	35	10	16	0	0	5	73	17	20

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	65	18	9	3	2	2	1	86	6	184
2020	3 to 10 years in current department or agency	61	19	7	7	3	3	1	82	10	121

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	40	29	12	11	4	4	0	71	16	184
2020	3 to 10 years in current department or agency	26	34	22	11	5	0	1	61	17	122
2019	Less than 3 years in current department or agency	32	33	15	11	2	7	0	69	14	127
2019	3 to 10 years in current department or agency	25	43	11	17	5	0	0	67	21	113
2018	Less than 3 years in current department or agency	28	40	18	6	4	3	1	71	10	129
2018	3 to 10 years in current department or agency	25	38	15	13	9	0	0	63	22	87
2017	Less than 3 years in current department or agency	37	38	12	7	2	3	0	78	9	98
2017	3 to 10 years in current department or agency	28	42	14	12	4	0	0	69	17	91
2017	11 to 20 years in current department or agency	26	22	19	19	15	0	0	48	34	32
2014	Less than 3 years in current department or agency	27	39	14	11	5	3	1	69	17	74
2014	3 to 10 years in current department or agency	18	40	18	16	8	0	0	58	24	110
2014	11 to 20 years in current department or agency	35	26	15	15	10	0	0	61	25	20

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	28	24	18	15	8	4	2	56	24	184
2020	3 to 10 years in current department or agency	21	24	19	22	12	2	1	45	35	122
2019	Less than 3 years in current department or agency	26	30	13	17	9	4	2	59	26	127
2019	3 to 10 years in current department or agency	26	30	14	14	15	0	0	57	29	113
2018	Less than 3 years in current department or agency	28	35	15	11	7	3	2	66	18	129
2018	3 to 10 years in current department or agency	23	30	15	16	15	0	0	54	31	87
2017	Less than 3 years in current department or agency	31	28	13	11	8	8	0	64	21	98
2017	3 to 10 years in current department or agency	14	35	6	31	12	0	1	50	44	91
2017	11 to 20 years in current department or agency	19	22	18	21	21	0	0	40	42	33
2014	Less than 3 years in current department or agency	18	19	13	21	22	7	1	40	46	74
2014	3 to 10 years in current department or agency	6	28	15	25	24	1	1	35	50	110
2014	11 to 20 years in current department or agency	25	15	11	15	35	0	0	40	49	20

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	47	26	12	6	5	0	3	75	12	184
2020	3 to 10 years in current department or agency	38	27	17	13	3	1	0	66	16	122
2019	Less than 3 years in current department or agency	54	16	15	9	4	0	2	72	13	127
2019	3 to 10 years in current department or agency	38	29	20	6	5	1	2	69	11	113

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	51	26	13	6	2	0	3	79	7	184
2020	3 to 10 years in current department or agency	48	26	15	6	4	1	1	75	10	122
2019	Less than 3 years in current department or agency	57	18	14	5	2	1	2	78	7	126
2019	3 to 10 years in current department or agency	49	34	9	2	3	2	2	86	5	113

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	81	6	2	2	1	5	3	95	3	184
2020	3 to 10 years in current department or agency	81	6	3	2	2	6	1	92	4	122
2019	Less than 3 years in current department or agency	85	6	1	2	2	2	2	95	4	126
2019	3 to 10 years in current department or agency	79	7	3	0	1	6	4	96	1	112

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	81	9	5	0	1	0	4	94	1	183
2020	3 to 10 years in current department or agency	76	7	7	0	2	2	6	91	2	121
2019	Less than 3 years in current department or agency	86	3	0	3	2	0	6	95	5	125
2019	3 to 10 years in current department or agency	82	5	2	2	0	2	8	96	2	113

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	50	28	11	9	2	0	1	78	11	184
2020	3 to 10 years in current department or agency	40	34	9	12	5	0	0	74	16	122
2019	Less than 3 years in current department or agency	43	32	10	12	3	0	0	75	15	126
2019	3 to 10 years in current department or agency	31	46	11	7	5	0	0	77	12	112
2018	Less than 3 years in current department or agency	32	40	16	8	3	1	0	73	11	128
2018	3 to 10 years in current department or agency	35	44	5	11	6	0	0	79	16	86
2017	Less than 3 years in current department or agency	44	41	6	7	2	0	0	85	9	98
2017	3 to 10 years in current department or agency	41	38	12	9	0	0	0	79	9	90
2017	11 to 20 years in current department or agency	25	45	18	9	3	0	0	70	12	33
2014	Less than 3 years in current department or agency	31	40	12	10	7	0	0	71	16	74
2014	3 to 10 years in current department or agency	22	53	12	11	3	0	0	74	13	110
2014	11 to 20 years in current department or agency	35	39	11	11	5	0	0	74	15	20

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	52	27	14	5	2	0	1	79	8	184
2020	3 to 10 years in current department or agency	43	34	11	7	6	0	0	76	13	122
2019	Less than 3 years in current department or agency	43	33	14	5	4	1	0	76	9	126
2019	3 to 10 years in current department or agency	33	44	13	8	2	0	0	77	10	112
2018	Less than 3 years in current department or agency	39	42	11	5	2	0	0	81	8	129
2018	3 to 10 years in current department or agency	41	39	9	8	3	0	0	80	11	87
2017	Less than 3 years in current department or agency	43	33	15	7	2	0	0	76	9	98
2017	3 to 10 years in current department or agency	43	35	17	3	2	0	0	78	6	90
2017	11 to 20 years in current department or agency	37	42	12	3	6	0	0	79	9	33
2014	Less than 3 years in current department or agency	32	37	12	13	5	1	0	69	18	73
2014	3 to 10 years in current department or agency	24	43	10	18	4	0	1	67	23	110
2014	11 to 20 years in current department or agency	39	21	21	5	10	0	5	63	15	20

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	45	36	10	7	1	1	1	82	8	184
2020	3 to 10 years in current department or agency	36	43	10	6	5	0	0	79	12	122
2019	Less than 3 years in current department or agency	39	37	7	11	3	1	1	78	15	125
2019	3 to 10 years in current department or agency	39	41	9	11	1	0	0	79	12	113
2018	Less than 3 years in current department or agency	37	44	11	5	2	2	0	81	7	129
2018	3 to 10 years in current department or agency	38	32	8	15	6	0	1	71	21	87
2017	Less than 3 years in current department or agency	45	39	8	7	0	0	1	85	7	98
2017	3 to 10 years in current department or agency	43	38	7	10	1	1	0	82	11	90
2017	11 to 20 years in current department or agency	31	45	9	12	3	0	0	76	15	33
2014	Less than 3 years in current department or agency	38	37	12	10	4	0	0	74	14	74
2014	3 to 10 years in current department or agency	33	36	19	9	2	0	0	70	11	110
2014	11 to 20 years in current department or agency	44	36	5	10	5	0	0	80	15	20

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	35	45	12	7	1	1	80	8	183
2020	3 to 10 years in current department or agency	22	52	13	6	5	2	75	11	122
2019	Less than 3 years in current department or agency	35	40	11	7	2	4	78	10	127
2019	3 to 10 years in current department or agency	24	50	19	6	1	1	74	7	113
2018	Less than 3 years in current department or agency	36	38	16	5	2	3	76	7	128
2018	3 to 10 years in current department or agency	41	36	10	7	6	1	77	13	86
2017	Less than 3 years in current department or agency	35	36	18	5	1	4	75	6	98
2017	3 to 10 years in current department or agency	30	43	16	6	2	2	75	8	90
2017	11 to 20 years in current department or agency	22	45	21	12	0	0	67	12	33

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	51	28	11	6	3	1	80	9	182
2020	3 to 10 years in current department or agency	42	31	12	10	4	1	74	14	121
2019	Less than 3 years in current department or agency	55	31	6	6	3	0	86	9	127
2019	3 to 10 years in current department or agency	44	36	8	9	4	0	80	12	113
2018	Less than 3 years in current department or agency	58	33	5	2	2	1	92	4	130
2018	3 to 10 years in current department or agency	42	33	12	6	7	0	75	13	87
2017	Less than 3 years in current department or agency	51	36	3	8	1	0	88	9	98
2017	3 to 10 years in current department or agency	53	26	13	4	2	1	80	7	91
2017	11 to 20 years in current department or agency	34	33	9	18	6	0	67	24	33
2014	Less than 3 years in current department or agency	41	36	11	7	5	0	77	12	73
2014	3 to 10 years in current department or agency	43	34	9	10	4	0	77	14	110
2014	11 to 20 years in current department or agency	65	20	5	5	5	0	85	10	20

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	26	36	20	14	4	0	0	62	17	183
2020	3 to 10 years in current department or agency	22	31	26	16	5	0	0	53	20	120
2019	Less than 3 years in current department or agency	29	39	18	10	4	0	0	68	14	127
2019	3 to 10 years in current department or agency	20	36	26	10	7	1	0	57	17	111
2018	Less than 3 years in current department or agency	34	37	17	7	4	1	0	72	11	130
2018	3 to 10 years in current department or agency	32	28	22	10	8	0	0	61	18	86
2017	Less than 3 years in current department or agency	36	36	22	4	1	1	0	73	5	98
2017	3 to 10 years in current department or agency	26	45	22	5	2	0	0	71	7	91
2017	11 to 20 years in current department or agency	21	36	24	12	6	0	0	58	18	33
2014	Less than 3 years in current department or agency	33	42	15	7	3	0	0	76	10	74
2014	3 to 10 years in current department or agency	27	37	20	9	6	0	1	65	15	110
2014	11 to 20 years in current department or agency	31	54	16	0	0	0	0	84	0	20

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	54	46	184
2020	3 to 10 years in current department or agency	52	48	122

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	73	12	4	3	1	1	6	92	4	184
2020	3 to 10 years in current department or agency	68	17	4	2	0	2	7	94	2	122

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Less than 3 years in current department or agency	32	30	38	184
2020	3 to 10 years in current department or agency	31	33	37	122
2019	Less than 3 years in current department or agency	36	27	36	127
2019	3 to 10 years in current department or agency	29	31	40	113
2018	Less than 3 years in current department or agency	27	36	36	130
2018	3 to 10 years in current department or agency	27	26	47	87
2017	Less than 3 years in current department or agency	30	24	46	98
2017	3 to 10 years in current department or agency	23	43	34	90
2017	11 to 20 years in current department or agency	33	30	36	33
2014	Less than 3 years in current department or agency	39	25	36	73
2014	3 to 10 years in current department or agency	35	23	42	110
2014	11 to 20 years in current department or agency	25	20	55	20

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Less than 3 years in current department or agency	2	32	40	5	17	5	60
2020	3 to 10 years in current department or agency	8	27	49	8	3	5	37
2019	Less than 3 years in current department or agency	0	34	37	8	5	15	46
2019	3 to 10 years in current department or agency	15	34	33	3	0	15	33
2018	Less than 3 years in current department or agency	0	14	42	11	28	6	36
2017	Less than 3 years in current department or agency	4	30	41	7	12	7	29
2017	3 to 10 years in current department or agency	26	15	54	0	0	5	20
2017	11 to 20 years in current department or agency	46	28	26	0	0	0	11
2014	Less than 3 years in current department or agency	0	21	59	10	9999	10	29
2014	3 to 10 years in current department or agency	5	18	51	18	9999	8	39

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	56	34	7	2	0	91	2	183
2020	3 to 10 years in current department or agency	54	34	5	4	3	88	7	122
2019	Less than 3 years in current department or agency	62	27	7	4	1	88	5	127
2019	3 to 10 years in current department or agency	64	27	8	1	0	91	1	112
2018	Less than 3 years in current department or agency	57	33	3	5	2	90	7	128
2018	3 to 10 years in current department or agency	56	34	3	6	1	90	7	87
2017	Less than 3 years in current department or agency	48	41	6	4	1	89	5	98
2017	3 to 10 years in current department or agency	55	35	8	1	1	90	2	91
2017	11 to 20 years in current department or agency	55	33	6	6	0	88	6	33
2014	Less than 3 years in current department or agency	44	41	7	7	1	85	8	74
2014	3 to 10 years in current department or agency	47	40	9	4	1	86	5	110
2014	11 to 20 years in current department or agency	50	40	0	0	10	90	10	20

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	41	40	8	8	4	0	81	11	183
2020	3 to 10 years in current department or agency	30	47	13	7	2	1	77	10	122
2019	Less than 3 years in current department or agency	38	46	9	5	1	1	84	6	127
2019	3 to 10 years in current department or agency	34	50	8	6	3	0	83	9	113
2018	Less than 3 years in current department or agency	42	40	9	4	5	1	82	8	130
2018	3 to 10 years in current department or agency	30	52	8	7	3	0	83	9	87
2017	Less than 3 years in current department or agency	41	45	7	6	0	1	87	6	98
2017	3 to 10 years in current department or agency	35	45	9	9	2	0	81	11	91
2017	11 to 20 years in current department or agency	28	39	18	15	0	0	67	15	33
2014	Less than 3 years in current department or agency	26	45	13	9	5	1	72	15	74
2014	3 to 10 years in current department or agency	27	35	18	15	4	1	62	19	110
2014	11 to 20 years in current department or agency	29	51	0	5	10	5	85	15	20

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	6	26	32	25	11	1	0	36	32	184
2020	3 to 10 years in current department or agency	9	24	41	20	7	0	0	26	33	122
2019	Less than 3 years in current department or agency	13	24	32	18	10	2	1	29	37	127
2019	3 to 10 years in current department or agency	10	19	43	22	6	0	0	28	29	113
2018	Less than 3 years in current department or agency	6	22	43	20	8	1	0	29	28	130
2018	3 to 10 years in current department or agency	7	26	42	19	5	0	1	23	34	85
2017	Less than 3 years in current department or agency	2	17	36	29	11	1	4	42	20	98
2017	3 to 10 years in current department or agency	2	20	46	23	6	0	3	30	23	91
2017	11 to 20 years in current department or agency	12	39	39	6	0	0	3	6	53	33
2014	Less than 3 years in current department or agency	7	16	46	20	5	3	3	27	25	74
2014	3 to 10 years in current department or agency	8	14	45	26	5	1	1	32	22	109
2014	11 to 20 years in current department or agency	0	30	31	34	5	0	0	39	30	20

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	3	12	22	37	23	2	1	62	15	184
2020	3 to 10 years in current department or agency	6	13	30	34	18	0	0	51	19	121
2019	Less than 3 years in current department or agency	10	22	28	18	18	3	1	38	34	127
2019	3 to 10 years in current department or agency	6	11	37	37	10	0	0	46	17	112
2018	Less than 3 years in current department or agency	2	17	22	36	19	2	2	57	20	130
2018	3 to 10 years in current department or agency	6	12	36	33	11	0	1	45	19	87
2017	Less than 3 years in current department or agency	4	13	29	32	17	1	5	51	18	98
2017	3 to 10 years in current department or agency	3	16	28	26	19	4	4	49	21	91
2017	11 to 20 years in current department or agency	3	36	37	19	3	0	3	22	40	33
2014	Less than 3 years in current department or agency	8	14	30	31	11	5	1	45	23	74
2014	3 to 10 years in current department or agency	3	12	38	32	14	0	1	47	15	110
2014	11 to 20 years in current department or agency	5	5	26	39	25	0	0	64	10	20

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	14	22	31	19	13	1	1	32	36	183
2020	3 to 10 years in current department or agency	20	26	30	18	6	0	0	24	46	120
2019	Less than 3 years in current department or agency	18	26	30	12	9	5	0	22	46	127
2019	3 to 10 years in current department or agency	20	21	37	17	5	1	0	22	41	112
2018	Less than 3 years in current department or agency	8	20	30	24	17	1	1	41	29	130
2018	3 to 10 years in current department or agency	14	25	31	20	9	0	1	29	40	85
2017	Less than 3 years in current department or agency	8	25	30	19	13	1	4	34	35	98
2017	3 to 10 years in current department or agency	10	32	33	14	10	0	1	25	42	90
2017	11 to 20 years in current department or agency	15	21	40	24	0	0	0	24	36	33
2014	Less than 3 years in current department or agency	11	27	32	20	5	1	3	27	40	74
2014	3 to 10 years in current department or agency	16	26	35	19	4	0	0	23	42	109
2014	11 to 20 years in current department or agency	15	21	35	20	0	0	9	22	40	20

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	14	20	32	19	13	1	1	32	35	184
2020	3 to 10 years in current department or agency	19	28	34	14	4	0	0	19	47	120
2019	Less than 3 years in current department or agency	16	24	30	21	8	1	0	30	40	126
2019	3 to 10 years in current department or agency	11	29	43	14	3	0	0	17	40	112
2018	Less than 3 years in current department or agency	8	18	39	24	11	1	0	35	26	130
2018	3 to 10 years in current department or agency	9	34	39	15	2	0	1	17	44	86
2017	Less than 3 years in current department or agency	5	17	31	30	13	0	4	45	23	98
2017	3 to 10 years in current department or agency	4	20	59	14	3	0	0	18	24	90
2017	11 to 20 years in current department or agency	18	40	30	13	0	0	0	13	57	33
2014	Less than 3 years in current department or agency	6	24	30	28	8	1	3	38	30	74
2014	3 to 10 years in current department or agency	11	22	41	19	7	0	0	26	33	109
2014	11 to 20 years in current department or agency	0	25	35	25	9	0	5	36	27	20

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	14	20	24	21	17	2	2	39	36	184
2020	3 to 10 years in current department or agency	17	26	32	14	8	0	2	23	44	121
2019	Less than 3 years in current department or agency	18	18	20	18	19	4	2	40	38	126
2019	3 to 10 years in current department or agency	12	23	32	17	15	2	0	32	35	113
2018	Less than 3 years in current department or agency	6	17	31	24	19	2	2	45	23	130
2018	3 to 10 years in current department or agency	11	25	39	17	6	0	1	23	37	86
2017	Less than 3 years in current department or agency	7	13	26	23	18	4	9	47	23	98
2017	3 to 10 years in current department or agency	10	20	37	17	12	1	2	30	32	90
2017	11 to 20 years in current department or agency	18	33	34	15	0	0	0	15	51	33
2014	Less than 3 years in current department or agency	7	22	27	28	7	5	4	39	32	74
2014	3 to 10 years in current department or agency	8	19	36	22	12	1	2	34	28	109
2014	11 to 20 years in current department or agency	0	25	10	40	15	0	10	61	28	20

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	6	8	22	38	22	1	2	63	15	184
2020	3 to 10 years in current department or agency	6	16	32	31	13	1	1	45	22	121
2019	Less than 3 years in current department or agency	18	18	23	15	19	5	2	37	38	127
2019	3 to 10 years in current department or agency	11	13	36	28	11	0	1	39	25	113
2018	Less than 3 years in current department or agency	5	13	27	34	14	4	2	52	19	127
2018	3 to 10 years in current department or agency	9	15	38	22	15	0	1	37	25	87
2017	Less than 3 years in current department or agency	7	15	35	23	9	2	8	36	25	98
2017	3 to 10 years in current department or agency	12	20	31	23	10	1	2	34	34	91
2017	11 to 20 years in current department or agency	9	36	31	19	3	0	3	22	46	33
2014	Less than 3 years in current department or agency	10	21	28	27	7	4	4	36	33	74
2014	3 to 10 years in current department or agency	7	18	28	28	19	0	1	47	25	109
2014	11 to 20 years in current department or agency	11	11	21	34	10	5	9	52	25	20

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	9	20	30	19	18	3	1	39	30	183
2020	3 to 10 years in current department or agency	10	16	44	22	8	1	0	29	27	120
2019	Less than 3 years in current department or agency	13	20	39	13	12	3	0	26	34	127
2019	3 to 10 years in current department or agency	12	20	39	22	5	1	1	28	33	113
2018	Less than 3 years in current department or agency	8	17	38	23	11	4	0	35	26	130
2018	3 to 10 years in current department or agency	7	11	42	28	10	0	1	39	19	86
2017	Less than 3 years in current department or agency	7	15	34	23	12	3	6	39	24	96
2017	3 to 10 years in current department or agency	4	20	32	23	16	1	3	41	26	91
2017	11 to 20 years in current department or agency	12	18	48	12	6	0	3	19	31	33
2014	Less than 3 years in current department or agency	6	18	43	22	5	4	3	29	25	74
2014	3 to 10 years in current department or agency	8	26	37	19	10	0	0	29	34	109
2014	11 to 20 years in current department or agency	10	15	36	25	5	0	9	33	28	20

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	4	13	37	29	17	0	0	46	17	183
2020	3 to 10 years in current department or agency	2	17	46	31	6	0	0	36	18	121
2019	Less than 3 years in current department or agency	2	10	38	28	19	2	1	48	13	127
2019	3 to 10 years in current department or agency	4	18	38	27	13	0	0	41	21	113

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	30	44	11	11	2	2	75	13	184
2020	3 to 10 years in current department or agency	22	43	18	11	5	1	66	16	118
2019	Less than 3 years in current department or agency	22	38	19	13	6	2	61	20	126
2019	3 to 10 years in current department or agency	16	47	15	15	7	0	63	22	113

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	63	22	4	9	3	0	85	11	184
2020	3 to 10 years in current department or agency	56	29	2	8	5	0	85	13	122
2019	Less than 3 years in current department or agency	56	24	8	6	3	2	82	10	126
2019	3 to 10 years in current department or agency	48	36	5	8	3	0	84	11	113
2018	Less than 3 years in current department or agency	51	26	11	11	2	0	77	12	129
2018	3 to 10 years in current department or agency	47	33	7	5	8	0	80	13	85
2017	Less than 3 years in current department or agency	55	31	6	7	1	0	86	8	98
2017	3 to 10 years in current department or agency	53	32	5	6	3	1	86	9	91
2017	11 to 20 years in current department or agency	61	27	3	3	6	0	88	9	33
2014	Less than 3 years in current department or agency	50	37	4	4	3	1	89	7	74
2014	3 to 10 years in current department or agency	54	25	9	9	3	0	79	12	110
2014	11 to 20 years in current department or agency	55	25	5	15	0	0	81	15	20

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	70	18	5	5	1	0	88	6	183
2020	3 to 10 years in current department or agency	59	31	3	6	1	0	90	7	122
2019	Less than 3 years in current department or agency	67	24	5	2	1	1	92	3	126
2019	3 to 10 years in current department or agency	59	32	4	4	1	0	91	4	113
2018	Less than 3 years in current department or agency	67	20	10	2	1	0	87	3	129
2018	3 to 10 years in current department or agency	51	36	5	6	3	0	86	9	86
2017	Less than 3 years in current department or agency	65	29	5	0	1	0	94	1	98
2017	3 to 10 years in current department or agency	56	38	4	0	1	0	94	1	91
2017	11 to 20 years in current department or agency	67	21	6	3	3	0	88	6	33
2014	Less than 3 years in current department or agency	58	36	4	3	0	0	93	3	73
2014	3 to 10 years in current department or agency	54	34	3	6	3	0	88	9	109
2014	11 to 20 years in current department or agency	65	21	5	5	5	0	85	10	20

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	62	26	4	7	1	0	89	8	181
2020	3 to 10 years in current department or agency	51	36	6	4	2	0	88	6	121
2019	Less than 3 years in current department or agency	58	27	9	5	0	1	86	5	126
2019	3 to 10 years in current department or agency	62	27	6	4	1	0	89	4	112
2018	Less than 3 years in current department or agency	52	36	8	3	1	1	88	4	129
2018	3 to 10 years in current department or agency	54	28	7	7	3	0	83	11	86

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	51	35	9	4	1	1	86	4	184
2020	3 to 10 years in current department or agency	38	40	10	6	4	3	80	10	122
2019	Less than 3 years in current department or agency	51	29	6	8	2	3	83	11	127
2019	3 to 10 years in current department or agency	36	45	11	3	2	3	84	6	112
2018	Less than 3 years in current department or agency	52	35	7	2	2	2	90	3	129
2018	3 to 10 years in current department or agency	54	33	6	3	1	2	89	5	86
2017	Less than 3 years in current department or agency	53	32	7	2	1	5	89	3	98
2017	3 to 10 years in current department or agency	49	41	4	4	1	0	90	6	91
2017	11 to 20 years in current department or agency	28	51	3	9	6	3	82	15	33
2014	Less than 3 years in current department or agency	54	38	0	4	0	4	96	4	74
2014	3 to 10 years in current department or agency	42	42	8	4	3	0	85	7	109
2014	11 to 20 years in current department or agency	45	39	5	10	0	0	85	10	20

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	53	32	6	6	2	2	0	87	7	184
2020	3 to 10 years in current department or agency	42	35	11	6	3	3	0	80	8	122
2019	Less than 3 years in current department or agency	50	34	11	1	1	2	0	86	3	127
2019	3 to 10 years in current department or agency	40	41	14	1	2	3	0	83	3	113
2018	Less than 3 years in current department or agency	46	36	11	2	2	2	1	85	3	130
2018	3 to 10 years in current department or agency	53	32	10	3	0	2	0	87	3	86
2017	Less than 3 years in current department or agency	49	35	3	4	1	8	0	91	6	98
2017	3 to 10 years in current department or agency	44	39	10	1	0	5	0	88	1	91
2017	11 to 20 years in current department or agency	28	36	21	9	0	6	0	68	9	33
2014	Less than 3 years in current department or agency	52	33	4	1	0	9	0	94	2	74
2014	3 to 10 years in current department or agency	40	36	15	1	3	5	0	80	5	110
2014	11 to 20 years in current department or agency	50	29	16	5	0	0	0	79	5	20

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	67	24	5	3	1	91	3	184
2020	3 to 10 years in current department or agency	61	26	6	4	3	87	7	122
2019	Less than 3 years in current department or agency	68	23	4	5	0	91	5	126
2019	3 to 10 years in current department or agency	60	28	9	2	1	89	3	113
2018	Less than 3 years in current department or agency	66	29	2	2	1	95	3	129
2018	3 to 10 years in current department or agency	57	32	5	3	2	89	6	86
2017	Less than 3 years in current department or agency	73	21	5	0	1	94	1	98
2017	3 to 10 years in current department or agency	57	34	5	2	1	91	3	91
2017	11 to 20 years in current department or agency	34	54	6	6	0	88	6	33
2014	Less than 3 years in current department or agency	65	31	1	3	0	96	3	74
2014	3 to 10 years in current department or agency	49	39	6	2	4	88	6	110
2014	11 to 20 years in current department or agency	50	35	5	10	0	85	10	20

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	59	23	6	2	2	3	5	89	5	184
2020	3 to 10 years in current department or agency	62	21	7	3	1	4	2	88	4	122

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	41	29	18	4	2	5	1	75	7	184
2020	3 to 10 years in current department or agency	34	34	16	7	3	5	0	72	11	122

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	57	23	7	5	3	3	2	85	8	184
2020	3 to 10 years in current department or agency	50	27	4	6	3	7	3	86	10	122

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	40	28	12	7	3	6	3	76	11	183
2020	3 to 10 years in current department or agency	30	32	11	13	5	7	2	69	19	122
2019	Less than 3 years in current department or agency	33	25	17	6	3	14	2	69	11	126
2019	3 to 10 years in current department or agency	31	34	16	9	3	6	2	70	13	113
2018	Less than 3 years in current department or agency	30	31	15	7	3	11	3	71	12	129
2018	3 to 10 years in current department or agency	28	34	16	8	9	2	2	65	18	86
2017	Less than 3 years in current department or agency	34	23	11	12	2	13	5	69	17	98
2017	3 to 10 years in current department or agency	34	38	8	11	2	4	3	78	14	91
2017	11 to 20 years in current department or agency	22	27	30	6	6	6	3	54	13	33
2014	Less than 3 years in current department or agency	33	26	14	7	4	14	3	70	13	73
2014	3 to 10 years in current department or agency	31	31	14	11	4	4	5	68	17	110
2014	11 to 20 years in current department or agency	35	31	19	0	5	0	10	73	5	20

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	43	27	9	14	2	5	0	74	16	184
2020	3 to 10 years in current department or agency	38	35	6	14	7	1	0	74	21	122
2019	Less than 3 years in current department or agency	36	28	12	16	4	5	1	67	21	127
2019	3 to 10 years in current department or agency	44	27	13	9	5	1	1	73	15	112
2018	Less than 3 years in current department or agency	39	28	13	11	2	5	2	72	14	130
2018	3 to 10 years in current department or agency	42	28	12	11	6	0	1	71	16	87
2017	Less than 3 years in current department or agency	37	34	12	13	3	2	0	72	16	98
2017	3 to 10 years in current department or agency	48	29	11	6	3	2	0	79	10	91
2017	11 to 20 years in current department or agency	40	42	12	3	0	3	0	85	3	33
2014	Less than 3 years in current department or agency	42	41	4	11	3	0	0	83	13	74
2014	3 to 10 years in current department or agency	43	33	8	10	5	1	0	76	15	110
2014	11 to 20 years in current department or agency	45	40	10	5	0	0	0	85	5	20

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	49	29	16	5	0	0	78	5	184
2020	3 to 10 years in current department or agency	39	34	15	11	3	0	72	13	122
2019	Less than 3 years in current department or agency	42	32	19	4	1	2	76	5	126
2019	3 to 10 years in current department or agency	38	37	17	5	4	0	74	9	112
2018	Less than 3 years in current department or agency	44	33	15	4	2	2	80	5	129
2018	3 to 10 years in current department or agency	40	41	14	2	2	1	81	5	87

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	37	13	14	10	7	18	1	61	22	184
2020	3 to 10 years in current department or agency	26	26	15	11	9	11	1	59	23	122
2019	Less than 3 years in current department or agency	23	23	18	8	6	20	1	59	18	126
2019	3 to 10 years in current department or agency	19	28	21	7	11	13	1	54	21	111
2018	Less than 3 years in current department or agency	23	26	19	8	2	21	2	63	13	130
2018	3 to 10 years in current department or agency	23	26	24	11	10	6	1	52	22	87
2017	Less than 3 years in current department or agency	27	21	10	11	4	22	4	65	21	98
2017	3 to 10 years in current department or agency	28	19	19	11	10	10	3	54	24	91
2017	11 to 20 years in current department or agency	22	12	24	12	18	12	0	38	34	33
2014	Less than 3 years in current department or agency	18	27	17	16	3	16	3	55	24	74
2014	3 to 10 years in current department or agency	17	15	26	12	17	10	3	37	34	110
2014	11 to 20 years in current department or agency	35	10	5	19	15	16	0	53	41	20

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	40	43	5	10	2	0	0	83	12	184
2020	3 to 10 years in current department or agency	30	53	5	9	3	0	0	83	12	122

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	35	43	10	9	3	1	78	13	184
2020	3 to 10 years in current department or agency	25	45	12	14	5	0	69	19	121
2019	Less than 3 years in current department or agency	47	32	7	11	3	0	79	14	127
2019	3 to 10 years in current department or agency	54	30	4	9	4	0	84	12	113
2017	Less than 3 years in current department or agency	48	43	1	6	2	0	91	8	98
2017	3 to 10 years in current department or agency	43	31	6	15	5	0	73	21	91
2017	11 to 20 years in current department or agency	34	27	15	18	6	0	61	24	33
2014	Less than 3 years in current department or agency	42	31	7	14	6	0	73	20	73
2014	3 to 10 years in current department or agency	53	35	9	3	0	0	87	3	110
2014	11 to 20 years in current department or agency	70	19	0	5	5	0	89	11	20

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	49	32	7	8	3	1	1	81	11	182
2020	3 to 10 years in current department or agency	39	42	8	6	4	0	0	81	11	121
2019	Less than 3 years in current department or agency	53	33	4	6	3	1	0	86	10	127
2019	3 to 10 years in current department or agency	50	38	6	7	0	0	0	87	7	110
2017	Less than 3 years in current department or agency	54	39	3	2	2	0	0	93	4	97
2017	3 to 10 years in current department or agency	49	38	8	4	0	0	0	88	4	91
2017	11 to 20 years in current department or agency	40	45	6	9	0	0	0	85	9	33
2014	Less than 3 years in current department or agency	46	33	7	11	1	1	0	80	13	73
2014	3 to 10 years in current department or agency	57	34	8	2	0	0	0	90	2	110
2014	11 to 20 years in current department or agency	79	15	0	5	0	0	0	95	5	20

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	85	12	2	2	0	0	0	97	2	183
2020	3 to 10 years in current department or agency	82	11	2	2	2	1	0	94	4	122
2017	Less than 3 years in current department or agency	78	20	0	2	0	0	0	98	2	98
2017	3 to 10 years in current department or agency	77	18	3	2	0	0	0	94	2	91
2017	11 to 20 years in current department or agency	63	28	3	6	0	0	0	91	6	32
2014	Less than 3 years in current department or agency	76	17	1	4	1	0	0	93	6	74
2014	3 to 10 years in current department or agency	73	20	4	1	0	1	1	95	1	110
2014	11 to 20 years in current department or agency	91	9	0	0	0	0	0	100	0	20

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	42	31	12	6	3	3	3	78	10	183
2020	3 to 10 years in current department or agency	31	35	19	7	1	5	2	71	8	122
2019	Less than 3 years in current department or agency	37	28	14	6	5	7	3	72	12	126
2019	3 to 10 years in current department or agency	28	27	27	8	3	5	2	59	12	113

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	9	91	184
2020	3 to 10 years in current department or agency	7	93	122
2019	Less than 3 years in current department or agency	11	89	126
2019	3 to 10 years in current department or agency	8	92	113
2018	Less than 3 years in current department or agency	8	92	129
2018	3 to 10 years in current department or agency	11	89	87

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	64	36	17
2019	Less than 3 years in current department or agency	50	50	14
2018	Less than 3 years in current department or agency	50	50	10

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	65	35	17
2019	Less than 3 years in current department or agency	51	49	14

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	17
2019	Less than 3 years in current department or agency	100	14
2018	Less than 3 years in current department or agency	100	10

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	0	100	17
2019	Less than 3 years in current department or agency	0	100	14

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	14

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	0	100	17
2018	Less than 3 years in current department or agency	0	100	10

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	0	100	17

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	53	47	17

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	54	46	17
2019	Less than 3 years in current department or agency	39	61	13

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	59	41	17
2019	Less than 3 years in current department or agency	47	53	13
2018	3 to 10 years in current department or agency	50	50	10

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	58	42	17
2018	3 to 10 years in current department or agency	50	50	10

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	42	58	17
2019	Less than 3 years in current department or agency	39	61	13

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	53	47	17
2019	Less than 3 years in current department or agency	61	39	13

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	50	50	10

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	0	100	17

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	0	100	17
2018	3 to 10 years in current department or agency	0	100	10

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	59	41	17

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	30	70	17
2019	Less than 3 years in current department or agency	38	62	13
2018	Less than 3 years in current department or agency	0	100	10

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	39	61	13
2018	3 to 10 years in current department or agency	0	100	10

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	0	100	17

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	0	100	17

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	0	100	10

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	40	60	17

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	0	100	10

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	0	100	10

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	0	100	17

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	0	100	10

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	0	100	10

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	53	47	17

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	0	100	17

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	60	40	17
2018	3 to 10 years in current department or agency	50	50	10

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	0	100	17
2018	Less than 3 years in current department or agency	0	100	10

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	64	36	17

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	0	100	17
2018	Less than 3 years in current department or agency	0	100	10

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	36	64	17
2018	3 to 10 years in current department or agency	0	100	10

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	24	9	12	7	2	36	9	61	17	184
2020	3 to 10 years in current department or agency	15	15	11	7	5	39	8	55	23	122
2019	Less than 3 years in current department or agency	21	4	14	7	5	36	13	49	24	126
2019	3 to 10 years in current department or agency	17	21	14	11	1	33	4	59	18	113
2018	Less than 3 years in current department or agency	17	12	15	6	2	40	8	56	15	130
2018	3 to 10 years in current department or agency	17	23	17	3	5	30	6	62	12	87
2017	Less than 3 years in current department or agency	22	13	6	7	0	43	9	72	15	98
2017	3 to 10 years in current department or agency	20	21	14	3	3	32	6	66	11	90
2017	11 to 20 years in current department or agency	12	6	36	6	6	28	6	28	18	33
2014	Less than 3 years in current department or agency	9	16	11	4	5	42	12	56	21	74
2014	3 to 10 years in current department or agency	10	16	22	6	4	33	8	44	18	110
2014	11 to 20 years in current department or agency	15	9	11	5	5	41	15	55	21	20

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	44	26	12	3	1	14	0	81	5	184
2020	3 to 10 years in current department or agency	32	32	17	6	4	8	0	70	11	122
2019	Less than 3 years in current department or agency	45	16	11	8	5	13	2	72	15	127
2019	3 to 10 years in current department or agency	38	26	19	6	2	8	0	70	9	113
2018	Less than 3 years in current department or agency	38	32	13	3	2	12	0	79	6	129
2018	3 to 10 years in current department or agency	31	37	18	3	5	5	1	72	8	87
2017	Less than 3 years in current department or agency	34	30	11	6	1	17	1	77	9	98
2017	3 to 10 years in current department or agency	36	33	18	4	1	6	2	75	6	90
2017	11 to 20 years in current department or agency	25	18	27	12	3	15	0	51	18	33
2014	Less than 3 years in current department or agency	25	23	17	3	4	26	3	67	9	74
2014	3 to 10 years in current department or agency	26	27	22	9	4	11	1	61	14	110
2014	11 to 20 years in current department or agency	30	30	15	10	5	10	0	67	16	20

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	3	97	184
2020	3 to 10 years in current department or agency	11	89	122
2019	Less than 3 years in current department or agency	8	92	127
2018	3 to 10 years in current department or agency	10	90	85

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	38	62	13

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	10

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	0	100	13
2019	Less than 3 years in current department or agency	0	100	10

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	10

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	0	100	13
2019	Less than 3 years in current department or agency	0	100	10

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	10

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	0	100	13
2019	Less than 3 years in current department or agency	0	100	10

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	50	50	10

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	10

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	10

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	10

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	10

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	0	100	13
2019	Less than 3 years in current department or agency	0	100	10

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	0	100	13

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	0	100	13

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	0	100	13
2019	Less than 3 years in current department or agency	0	100	10

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	0	100	13

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	0	100	13

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	0	100	13

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	0	100	13

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	0	100	13

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	0	100	13

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	47	53	13

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	62	38	13

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	0	100	13

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	63	37	13

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	0	100	13

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	24	10	17	2	1	38	9	64	4	184
2020	3 to 10 years in current department or agency	16	10	11	2	5	45	11	60	15	122
2019	Less than 3 years in current department or agency	18	9	11	2	2	45	13	64	10	126
2019	3 to 10 years in current department or agency	19	13	15	3	0	43	6	64	7	113
2018	Less than 3 years in current department or agency	21	8	18	1	2	43	8	58	5	130
2018	3 to 10 years in current department or agency	17	18	17	1	2	39	6	63	6	87
2017	Less than 3 years in current department or agency	22	13	10	0	1	46	7	76	2	98
2017	3 to 10 years in current department or agency	14	13	16	1	0	44	11	61	3	91
2017	11 to 20 years in current department or agency	9	6	36	0	0	46	3	30	0	33
2014	Less than 3 years in current department or agency	16	9	9	0	1	48	16	70	4	74
2014	3 to 10 years in current department or agency	11	7	23	1	2	42	14	41	6	110
2014	11 to 20 years in current department or agency	9	14	15	5	0	46	11	54	11	20

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	43	25	13	2	1	15	1	82	3	184
2020	3 to 10 years in current department or agency	36	31	10	6	4	12	1	77	11	122
2019	Less than 3 years in current department or agency	46	21	13	2	3	14	1	80	6	126
2019	3 to 10 years in current department or agency	42	26	16	4	0	13	0	78	4	113
2018	Less than 3 years in current department or agency	38	31	14	1	2	14	1	81	3	130
2018	3 to 10 years in current department or agency	35	38	15	2	2	7	1	79	5	86
2017	Less than 3 years in current department or agency	36	33	9	2	1	18	1	85	4	98
2017	3 to 10 years in current department or agency	35	31	20	0	2	10	2	75	2	91
2017	11 to 20 years in current department or agency	31	18	27	0	0	24	0	65	0	33
2014	Less than 3 years in current department or agency	32	22	11	1	1	30	3	80	4	74
2014	3 to 10 years in current department or agency	30	26	23	2	2	17	2	68	4	110
2014	11 to 20 years in current department or agency	35	15	25	10	0	15	0	58	12	20

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	6	94	184
2020	3 to 10 years in current department or agency	6	94	122

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	8	92	183
2020	3 to 10 years in current department or agency	12	88	121
2019	Less than 3 years in current department or agency	22	78	127
2019	3 to 10 years in current department or agency	19	81	113
2017	Less than 3 years in current department or agency	6	94	98
2017	3 to 10 years in current department or agency	22	78	91
2017	11 to 20 years in current department or agency	16	84	33
2014	Less than 3 years in current department or agency	15	85	74
2014	3 to 10 years in current department or agency	15	85	110

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	51	49	14
2020	3 to 10 years in current department or agency	53	47	15

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	92	8	14
2020	3 to 10 years in current department or agency	81	19	15
2019	Less than 3 years in current department or agency	86	14	27
2017	3 to 10 years in current department or agency	75	25	20
2014	Less than 3 years in current department or agency	91	9	11
2014	3 to 10 years in current department or agency	87	13	16

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	46	23	15	0	8	7	75	9	13
2020	3 to 10 years in current department or agency	58	16	0	25	0	0	75	25	12
2019	Less than 3 years in current department or agency	61	25	4	9	0	0	87	9	23
2017	3 to 10 years in current department or agency	59	41	0	0	0	0	100	0	15
2014	Less than 3 years in current department or agency	80	20	0	0	0	0	100	0	10
2014	3 to 10 years in current department or agency	50	43	7	0	0	0	93	0	14

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	53	30	8	3	1	3	3	87	4	184
2020	3 to 10 years in current department or agency	52	31	7	6	1	2	3	86	7	122

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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	45	33	11	7	3	1	0	79	10	182
2020	3 to 10 years in current department or agency	30	35	11	15	8	0	0	65	24	122

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	53	34	8	5	1	0	0	87	6	184
2020	3 to 10 years in current department or agency	36	43	8	10	2	1	0	80	12	122

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	47	31	10	11	1	1	0	78	12	183
2020	3 to 10 years in current department or agency	30	39	14	12	3	2	0	71	15	122

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	42	36	17	4	1	0	1	78	5	182
2020	3 to 10 years in current department or agency	32	35	17	10	2	3	1	70	12	121

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	61	26	9	3	0	1	0	88	3	182
2020	3 to 10 years in current department or agency	51	30	13	2	2	1	1	82	4	122

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	75	13	4	1	0	5	2	95	1	184
2020	3 to 10 years in current department or agency	64	20	4	1	0	10	1	94	1	122

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	58	30	7	4	0	2	0	89	4	184
2020	3 to 10 years in current department or agency	53	35	7	4	1	1	0	88	5	122

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	61	28	7	3	1	0	0	89	4	184
2020	3 to 10 years in current department or agency	58	22	9	7	4	0	0	79	12	122

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	68	18	9	4	0	0	2	87	4	184
2020	3 to 10 years in current department or agency	62	28	5	4	0	1	0	91	4	122

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	0	38
2020	3 to 10 years in current department or agency	100	0	37

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	24	39	11	16	11	0	0	63	26	38
2020	3 to 10 years in current department or agency	13	40	11	28	5	0	3	55	34	37

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	51	40	4	3	1	1	92	3	184
2020	3 to 10 years in current department or agency	41	43	7	7	2	0	84	9	122
2019	Less than 3 years in current department or agency	38	37	11	6	2	6	81	8	126
2019	3 to 10 years in current department or agency	35	45	10	6	3	1	81	9	113
2018	Less than 3 years in current department or agency	36	43	12	4	3	2	81	7	129
2018	3 to 10 years in current department or agency	41	40	9	5	5	0	82	9	87
2017	Less than 3 years in current department or agency	32	52	8	3	2	2	86	5	98
2017	3 to 10 years in current department or agency	32	45	11	7	5	0	77	12	91
2017	11 to 20 years in current department or agency	24	37	21	15	3	0	61	18	33

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	53	26	12	5	3	1	0	80	8	183
2020	3 to 10 years in current department or agency	46	26	9	14	5	0	0	72	19	120

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	66	24	5	3	2	0	1	90	4	182
2020	3 to 10 years in current department or agency	52	28	12	6	2	0	0	80	8	121

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	48	31	14	5	2	1	79	7	184
2020	3 to 10 years in current department or agency	28	33	11	22	6	0	61	28	122
2019	Less than 3 years in current department or agency	25	37	16	15	5	2	63	21	126
2019	3 to 10 years in current department or agency	22	41	17	13	5	2	64	19	113
2018	Less than 3 years in current department or agency	39	36	13	7	2	3	78	9	129
2018	3 to 10 years in current department or agency	26	42	13	13	6	1	68	19	87
2017	Less than 3 years in current department or agency	30	43	13	12	1	1	74	13	98
2017	3 to 10 years in current department or agency	25	41	17	9	8	1	66	17	91
2017	11 to 20 years in current department or agency	15	46	21	15	3	0	61	18	33

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	35	42	13	8	3	0	76	10	38
2020	3 to 10 years in current department or agency	22	44	10	21	3	0	66	24	37
2019	Less than 3 years in current department or agency	23	42	8	4	16	7	71	21	26
2019	3 to 10 years in current department or agency	35	30	7	20	3	5	68	24	40

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	48	26	8	8	9	0	2	76	17	183
2020	3 to 10 years in current department or agency	52	20	12	7	7	0	2	73	14	122

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	41	33	14	8	3	1	75	11	183
2020	3 to 10 years in current department or agency	34	38	14	7	6	0	72	13	120
2019	Less than 3 years in current department or agency	26	28	19	10	17	0	54	28	127
2019	3 to 10 years in current department or agency	17	42	22	10	8	2	60	18	113
2018	Less than 3 years in current department or agency	20	30	20	14	14	2	51	29	130
2018	3 to 10 years in current department or agency	8	31	29	18	14	1	40	32	87
2017	Less than 3 years in current department or agency	10	29	22	16	20	3	40	38	98
2017	3 to 10 years in current department or agency	16	13	26	20	25	0	30	44	91
2017	11 to 20 years in current department or agency	6	22	27	25	18	3	28	44	33

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	14	21	30	22	13	1	0	35	35	183
2020	3 to 10 years in current department or agency	8	18	26	28	20	0	0	26	47	122
2019	Less than 3 years in current department or agency	15	22	31	19	14	0	0	37	33	127
2019	3 to 10 years in current department or agency	5	23	33	20	19	0	0	28	39	113
2018	Less than 3 years in current department or agency	11	31	28	18	11	0	2	43	29	130
2018	3 to 10 years in current department or agency	5	24	29	30	12	0	0	28	43	87
2017	Less than 3 years in current department or agency	16	25	29	17	12	1	0	42	29	98
2017	3 to 10 years in current department or agency	6	26	34	25	9	0	0	33	34	91
2017	11 to 20 years in current department or agency	3	28	24	30	15	0	0	31	45	33

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	22	26	25	15	12	1	0	48	27	183
2020	3 to 10 years in current department or agency	13	19	29	22	16	0	0	32	39	122
2019	Less than 3 years in current department or agency	12	30	28	16	14	0	0	41	30	127
2019	3 to 10 years in current department or agency	6	28	34	19	13	0	0	34	32	112
2018	Less than 3 years in current department or agency	20	24	27	20	8	0	2	44	28	130
2018	3 to 10 years in current department or agency	6	32	24	29	7	0	1	39	37	86
2017	Less than 3 years in current department or agency	21	32	23	17	5	1	0	54	23	97
2017	3 to 10 years in current department or agency	9	31	30	24	6	0	1	40	30	91
2017	11 to 20 years in current department or agency	0	25	45	21	9	0	0	25	30	33

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	26	22	22	16	14	0	0	48	30	182
2020	3 to 10 years in current department or agency	16	18	28	17	21	0	0	34	38	121
2019	Less than 3 years in current department or agency	19	21	23	22	14	0	1	41	37	127
2019	3 to 10 years in current department or agency	10	30	27	17	16	0	0	40	33	112
2018	Less than 3 years in current department or agency	19	26	30	14	9	1	2	46	23	130
2018	3 to 10 years in current department or agency	8	27	25	26	15	0	0	35	40	87
2017	Less than 3 years in current department or agency	24	21	23	16	14	1	1	46	31	97
2017	3 to 10 years in current department or agency	13	31	24	18	14	0	0	44	31	91
2017	11 to 20 years in current department or agency	3	24	33	24	15	0	0	28	39	33

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	35	31	17	9	7	0	1	66	17	183
2020	3 to 10 years in current department or agency	24	32	21	17	6	0	0	55	24	121
2019	Less than 3 years in current department or agency	44	27	15	9	5	0	1	71	14	127
2019	3 to 10 years in current department or agency	22	35	19	11	12	0	2	58	23	112
2018	Less than 3 years in current department or agency	37	31	13	11	4	0	3	71	15	130
2018	3 to 10 years in current department or agency	34	29	17	15	5	0	1	63	20	87
2017	Less than 3 years in current department or agency	40	29	16	7	4	1	3	72	12	98
2017	3 to 10 years in current department or agency	27	45	16	9	0	0	3	74	9	91
2017	11 to 20 years in current department or agency	19	31	24	15	9	0	3	51	25	33

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	21	32	19	14	13	0	0	53	28	183
2020	3 to 10 years in current department or agency	14	27	29	20	10	0	0	42	30	121
2019	Less than 3 years in current department or agency	28	28	21	14	9	0	0	56	23	126
2019	3 to 10 years in current department or agency	14	30	27	18	12	0	0	44	30	112
2018	Less than 3 years in current department or agency	32	30	21	9	7	1	1	62	16	129
2018	3 to 10 years in current department or agency	19	23	30	19	9	0	0	42	28	87
2017	Less than 3 years in current department or agency	26	35	28	6	4	0	0	61	10	97
2017	3 to 10 years in current department or agency	24	35	18	14	8	1	0	60	22	90
2017	11 to 20 years in current department or agency	15	37	18	12	18	0	0	52	30	33

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	33	26	16	8	11	0	6	63	20	184
2020	3 to 10 years in current department or agency	29	19	13	13	15	0	11	54	31	122

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	36	33	20	8	2	1	1	70	10	184
2020	3 to 10 years in current department or agency	30	30	24	8	7	0	1	60	16	122
2019	Less than 3 years in current department or agency	39	30	18	8	3	2	0	71	12	125
2019	3 to 10 years in current department or agency	21	34	26	11	8	0	0	55	19	113
2018	Less than 3 years in current department or agency	38	32	21	5	2	1	2	71	7	128
2018	3 to 10 years in current department or agency	22	32	29	11	5	0	2	54	16	86
2017	Less than 3 years in current department or agency	34	33	26	3	4	0	0	67	7	97
2017	3 to 10 years in current department or agency	35	35	14	11	5	0	0	70	16	90
2017	11 to 20 years in current department or agency	18	34	31	15	3	0	0	52	18	33

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	25	33	27	10	5	1	0	58	15	183
2020	3 to 10 years in current department or agency	17	35	27	10	11	0	0	53	20	122
2019	Less than 3 years in current department or agency	26	33	25	9	6	1	0	60	15	125
2019	3 to 10 years in current department or agency	11	44	22	14	8	0	0	56	22	113
2018	Less than 3 years in current department or agency	19	44	24	6	5	1	1	64	11	128
2018	3 to 10 years in current department or agency	17	38	30	10	3	0	1	56	14	86
2017	Less than 3 years in current department or agency	29	31	28	6	5	1	0	60	12	97
2017	3 to 10 years in current department or agency	21	44	21	12	2	0	0	65	15	90
2017	11 to 20 years in current department or agency	3	30	31	30	6	0	0	33	36	33

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	38	30	17	11	4	0	0	68	15	184
2020	3 to 10 years in current department or agency	24	36	25	8	6	0	0	60	15	122
2019	Less than 3 years in current department or agency	23	38	19	13	6	1	0	61	19	125
2019	3 to 10 years in current department or agency	27	39	17	10	7	0	0	65	17	112
2018	Less than 3 years in current department or agency	23	35	30	5	5	1	1	60	10	129
2018	3 to 10 years in current department or agency	20	37	25	11	6	0	1	57	17	86
2017	Less than 3 years in current department or agency	30	37	22	5	6	0	0	67	11	97
2017	3 to 10 years in current department or agency	30	37	19	7	7	0	1	67	13	90
2017	11 to 20 years in current department or agency	21	28	30	18	3	0	0	49	21	33

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	60	22	10	4	4	0	82	8	182
2020	3 to 10 years in current department or agency	43	35	12	3	7	0	78	10	121
2019	Less than 3 years in current department or agency	55	17	14	8	5	2	73	13	125
2019	3 to 10 years in current department or agency	39	39	12	4	5	0	79	9	113

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	34	32	17	12	5	0	0	66	17	183
2020	3 to 10 years in current department or agency	23	27	30	13	7	0	0	50	19	121

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	31	29	22	10	8	0	1	60	18	183
2020	3 to 10 years in current department or agency	26	25	29	16	5	0	0	51	21	121
2019	Less than 3 years in current department or agency	36	26	20	13	4	1	0	63	17	124
2019	3 to 10 years in current department or agency	23	38	26	8	5	0	0	61	13	113
2018	Less than 3 years in current department or agency	22	40	25	10	2	1	1	63	12	128
2018	3 to 10 years in current department or agency	27	40	21	8	2	0	1	68	11	84
2017	Less than 3 years in current department or agency	24	49	14	12	1	0	0	73	13	97
2017	3 to 10 years in current department or agency	29	33	26	8	4	0	0	62	13	90
2017	11 to 20 years in current department or agency	9	36	25	27	3	0	0	46	30	33

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	47	32	11	6	3	0	0	80	9	183
2020	3 to 10 years in current department or agency	40	26	25	7	3	0	0	65	10	122
2019	Less than 3 years in current department or agency	57	22	12	6	2	1	1	80	7	123
2019	3 to 10 years in current department or agency	62	22	9	3	4	0	0	84	7	113
2018	Less than 3 years in current department or agency	57	19	14	6	2	0	2	77	9	129
2018	3 to 10 years in current department or agency	56	21	10	6	7	0	1	77	13	86
2017	Less than 3 years in current department or agency	64	25	6	3	1	0	0	89	4	98
2017	3 to 10 years in current department or agency	60	19	13	6	2	0	0	79	8	91
2017	11 to 20 years in current department or agency	46	30	15	3	3	0	3	78	6	33

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	34	36	18	11	2	0	0	69	13	181
2020	3 to 10 years in current department or agency	25	42	17	14	2	0	0	67	16	122

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	72	15	8	2	1	0	3	89	3	184
2020	3 to 10 years in current department or agency	72	12	7	2	2	2	2	88	4	122
2019	Less than 3 years in current department or agency	76	8	4	4	1	1	6	90	5	123
2019	3 to 10 years in current department or agency	82	12	3	2	1	0	1	95	3	112
2018	Less than 3 years in current department or agency	78	12	2	0	1	2	5	97	1	126
2018	3 to 10 years in current department or agency	69	21	3	1	3	0	2	92	5	86

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	85	8	2	2	2	1	1	94	4	181
2020	3 to 10 years in current department or agency	85	6	2	2	3	0	2	92	5	121
2019	Less than 3 years in current department or agency	77	11	4	3	2	0	2	90	6	126
2019	3 to 10 years in current department or agency	78	11	4	5	1	1	1	90	6	113
2018	Less than 3 years in current department or agency	81	8	2	3	2	2	2	94	5	128
2018	3 to 10 years in current department or agency	73	12	7	3	2	0	3	87	6	85
2017	Less than 3 years in current department or agency	84	7	3	2	1	0	2	93	3	98
2017	3 to 10 years in current department or agency	78	13	3	2	1	0	2	93	4	91
2017	11 to 20 years in current department or agency	70	9	9	6	0	0	6	84	6	33

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	67	25	4	2	1	1	0	93	3	183
2020	3 to 10 years in current department or agency	61	23	10	3	3	0	1	85	5	121
2019	Less than 3 years in current department or agency	66	19	8	5	2	0	1	86	6	127
2019	3 to 10 years in current department or agency	57	29	9	4	1	0	0	86	5	113
2018	Less than 3 years in current department or agency	63	26	8	1	0	1	2	91	1	130
2018	3 to 10 years in current department or agency	61	21	11	3	2	0	2	83	5	86
2017	Less than 3 years in current department or agency	73	13	11	3	0	0	0	86	3	98
2017	3 to 10 years in current department or agency	56	27	7	6	0	0	3	86	7	91
2017	11 to 20 years in current department or agency	45	34	15	3	3	0	0	79	6	33

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	72	14	8	4	2	0	0	86	6	183
2020	3 to 10 years in current department or agency	65	18	7	6	3	0	1	84	9	122
2019	Less than 3 years in current department or agency	62	20	9	6	2	1	1	83	8	127
2019	3 to 10 years in current department or agency	58	22	10	5	5	0	1	81	10	113
2018	Less than 3 years in current department or agency	66	21	6	3	2	0	1	88	5	130
2018	3 to 10 years in current department or agency	54	24	9	8	4	0	1	79	12	87
2017	Less than 3 years in current department or agency	71	16	9	4	0	0	0	86	4	98
2017	3 to 10 years in current department or agency	64	21	9	0	5	0	1	87	5	90
2017	11 to 20 years in current department or agency	67	15	12	3	3	0	0	82	6	33

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	68	7	6	1	1	1	17	92	1	184
2020	3 to 10 years in current department or agency	68	15	3	3	1	1	10	92	4	122
2019	Less than 3 years in current department or agency	63	10	2	3	2	0	21	92	6	125
2019	3 to 10 years in current department or agency	54	20	3	1	0	0	23	95	1	113
2018	Less than 3 years in current department or agency	65	7	5	1	0	0	23	93	1	130
2018	3 to 10 years in current department or agency	49	21	7	0	2	0	21	89	2	86
2017	Less than 3 years in current department or agency	67	5	3	1	2	0	22	92	4	98
2017	3 to 10 years in current department or agency	58	19	6	0	0	0	17	93	0	91
2017	11 to 20 years in current department or agency	37	24	12	0	0	0	27	84	0	33

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	74	15	7	1	0	0	3	92	1	184
2020	3 to 10 years in current department or agency	62	22	11	2	3	0	0	84	4	122
2019	Less than 3 years in current department or agency	68	21	6	2	1	0	2	92	2	126
2019	3 to 10 years in current department or agency	55	32	7	1	1	0	4	91	2	113
2018	Less than 3 years in current department or agency	67	22	4	2	0	1	5	94	2	130
2018	3 to 10 years in current department or agency	51	28	13	3	2	0	2	81	6	86
2017	Less than 3 years in current department or agency	69	15	12	1	1	0	1	85	2	98
2017	3 to 10 years in current department or agency	52	27	12	4	0	1	4	84	4	90
2017	11 to 20 years in current department or agency	49	24	18	0	6	0	3	75	6	33

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	66	17	8	3	6	1	83	9	183
2020	3 to 10 years in current department or agency	81	12	4	0	2	1	94	2	122
2019	Less than 3 years in current department or agency	82	8	2	2	4	3	93	6	126
2019	3 to 10 years in current department or agency	83	12	3	0	2	1	95	2	113
2018	Less than 3 years in current department or agency	73	11	8	5	2	2	86	6	130
2018	3 to 10 years in current department or agency	80	14	0	0	1	5	99	1	86
2017	Less than 3 years in current department or agency	65	12	8	10	5	0	77	15	98
2017	3 to 10 years in current department or agency	74	12	5	1	1	6	92	2	91
2017	11 to 20 years in current department or agency	85	6	0	0	0	9	100	0	33

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	42	31	15	8	3	1	0	74	11	184
2020	3 to 10 years in current department or agency	44	26	21	7	2	0	0	70	9	121
2019	Less than 3 years in current department or agency	45	30	17	5	2	0	1	76	7	127
2019	3 to 10 years in current department or agency	48	34	14	1	1	0	2	84	2	113
2018	Less than 3 years in current department or agency	48	32	15	2	1	0	2	82	3	130
2018	3 to 10 years in current department or agency	48	33	13	2	2	0	2	83	5	86
2017	Less than 3 years in current department or agency	49	31	16	4	0	0	0	80	4	98
2017	3 to 10 years in current department or agency	48	34	12	3	1	0	1	83	4	91
2017	11 to 20 years in current department or agency	33	37	12	9	0	0	9	77	10	33

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	24	40	24	6	5	1	0	65	11	184
2020	3 to 10 years in current department or agency	22	43	26	7	2	0	0	65	9	122

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	13	29	39	14	5	0	42	19	184
2020	3 to 10 years in current department or agency	8	27	40	17	8	0	35	25	122
2019	Less than 3 years in current department or agency	12	30	38	18	2	0	42	20	126
2019	3 to 10 years in current department or agency	4	33	39	21	3	0	37	24	113
2018	Less than 3 years in current department or agency	18	31	39	8	3	1	50	11	130
2018	3 to 10 years in current department or agency	7	23	44	21	6	0	29	26	87
2017	Less than 3 years in current department or agency	9	35	38	13	4	0	45	17	98
2017	3 to 10 years in current department or agency	9	22	46	19	5	0	30	24	91
2017	11 to 20 years in current department or agency	3	25	42	27	3	0	28	30	33

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	10	23	39	20	9	28	33	183
2020	3 to 10 years in current department or agency	13	28	39	17	2	20	41	122
2019	Less than 3 years in current department or agency	8	24	38	24	6	30	32	126
2019	3 to 10 years in current department or agency	11	25	42	19	4	22	36	112
2018	Less than 3 years in current department or agency	3	17	37	28	15	42	20	129
2018	3 to 10 years in current department or agency	9	25	45	18	3	21	34	87
2017	Less than 3 years in current department or agency	4	22	31	31	12	43	27	98
2017	3 to 10 years in current department or agency	3	25	46	20	6	26	28	91
2017	11 to 20 years in current department or agency	6	33	39	15	6	21	39	33

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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	28	52	19	1	65	35	184
2020	3 to 10 years in current department or agency	27	58	15	0	68	32	122

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	48	52	51
2020	3 to 10 years in current department or agency	40	60	33

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	55	18	6	4	6	2	8	82	11	183
2020	3 to 10 years in current department or agency	48	26	11	5	4	1	4	78	10	121
2019	Less than 3 years in current department or agency	39	16	15	11	12	1	6	59	25	125
2019	3 to 10 years in current department or agency	45	20	16	10	2	1	6	70	12	113
2018	Less than 3 years in current department or agency	44	15	14	11	9	1	6	63	21	130
2018	3 to 10 years in current department or agency	44	22	8	11	11	0	3	68	23	87

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	25	18	16	19	12	2	8	48	34	51
2020	3 to 10 years in current department or agency	13	30	9	24	19	0	6	45	45	33

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	18	18	12	26	20	0	6	38	49	51
2020	3 to 10 years in current department or agency	10	7	21	30	33	0	0	16	63	33

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results by Theme for Impact Assessment Agency of Canada by Question 109. In total, how many years have you been working in your current department or agency?

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 37. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 49. Overall, my department or agency treats me with respect.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack