2020 Public Service Employee Survey Results by Theme for Impact Assessment Agency of Canada by Question 108. In total, how many years have you been working in the federal public service?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 41 34 13 12 0 0 0 75 12 98
2020 3 to 10 years in the federal public service 36 44 8 6 6 0 0 80 12 130
2020 11 to 20 years in the federal public service 41 43 8 7 1 0 0 84 7 128
2020 More than 20 years in the federal public service 43 32 12 9 3 0 0 75 12 32
2019 Less than 3 years in the federal public service 43 42 8 6 2 0 0 84 8 113
2019 3 to 10 years in the federal public service 42 41 6 8 3 0 0 84 11 102
2019 11 to 20 years in the federal public service 44 40 9 4 3 0 0 84 7 112
2019 More than 20 years in the federal public service 41 38 13 8 0 0 0 79 8 24
2018 Less than 3 years in the federal public service 38 47 12 2 2 0 0 84 3 64
2018 3 to 10 years in the federal public service 33 46 9 7 5 0 0 79 12 82
2018 11 to 20 years in the federal public service 34 44 8 8 5 0 0 79 13 82
2018 More than 20 years in the federal public service 59 36 5 0 0 0 0 95 0 19
2017 Less than 3 years in the federal public service 41 38 17 4 0 0 0 79 4 53
2017 3 to 10 years in the federal public service 41 42 13 4 0 0 0 83 4 76
2017 11 to 20 years in the federal public service 46 39 7 5 3 0 0 85 8 75
2017 More than 20 years in the federal public service 62 29 8 0 0 0 0 92 0 23
2014 Less than 3 years in the federal public service 18 57 25 0 0 0 0 75 0 16
2014 3 to 10 years in the federal public service 30 45 13 10 2 1 0 76 12 105
2014 11 to 20 years in the federal public service 34 37 13 11 5 0 0 71 16 62
2014 More than 20 years in the federal public service 42 33 20 5 0 0 0 75 5 21

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 47 37 7 9 0 0 0 84 9 97
2020 3 to 10 years in the federal public service 44 36 6 7 7 0 0 80 14 130
2020 11 to 20 years in the federal public service 44 35 12 7 2 0 0 79 9 128
2020 More than 20 years in the federal public service 37 22 22 12 6 0 0 60 18 32
2019 Less than 3 years in the federal public service 44 40 11 4 1 1 0 85 5 112
2019 3 to 10 years in the federal public service 49 30 8 8 5 0 0 79 13 102
2019 11 to 20 years in the federal public service 46 28 10 10 6 0 0 74 16 111
2019 More than 20 years in the federal public service 33 50 0 8 9 0 0 83 17 24
2018 Less than 3 years in the federal public service 47 39 11 2 2 0 0 86 3 64
2018 3 to 10 years in the federal public service 43 38 8 7 4 0 0 81 11 84
2018 11 to 20 years in the federal public service 32 38 10 14 6 0 0 70 19 83
2018 More than 20 years in the federal public service 45 45 5 5 0 0 0 91 5 20
2017 Less than 3 years in the federal public service 36 37 17 6 2 2 0 75 8 53
2017 3 to 10 years in the federal public service 47 37 11 1 4 0 0 84 5 75
2017 11 to 20 years in the federal public service 38 41 9 7 4 0 0 80 11 73
2017 More than 20 years in the federal public service 53 34 9 0 4 0 0 87 4 23

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 54 26 13 7 0 0 0 80 7 97
2020 3 to 10 years in the federal public service 46 38 7 5 4 0 0 84 9 130
2020 11 to 20 years in the federal public service 56 32 10 1 0 1 0 88 1 128
2020 More than 20 years in the federal public service 50 43 7 0 0 0 0 93 0 30
2019 Less than 3 years in the federal public service 52 31 11 4 2 1 0 84 5 113
2019 3 to 10 years in the federal public service 47 37 7 6 3 0 0 84 9 100
2019 11 to 20 years in the federal public service 52 27 15 4 2 0 0 79 5 111
2019 More than 20 years in the federal public service 49 38 13 0 0 0 0 87 0 24
2018 Less than 3 years in the federal public service 44 47 6 2 2 0 0 91 3 64
2018 3 to 10 years in the federal public service 45 36 14 2 2 0 0 81 5 84
2018 11 to 20 years in the federal public service 44 42 8 1 5 0 0 86 6 81
2018 More than 20 years in the federal public service 69 22 9 0 0 0 0 91 0 20
2017 Less than 3 years in the federal public service 47 37 10 2 2 0 2 85 4 53
2017 3 to 10 years in the federal public service 57 33 9 1 0 0 0 89 1 76
2017 11 to 20 years in the federal public service 56 33 5 4 1 0 0 89 5 74
2017 More than 20 years in the federal public service 62 26 13 0 0 0 0 87 0 23
2014 Less than 3 years in the federal public service 62 26 12 0 0 0 0 88 0 16
2014 3 to 10 years in the federal public service 51 35 8 5 1 0 0 87 6 105
2014 11 to 20 years in the federal public service 53 30 13 3 2 0 0 82 5 62
2014 More than 20 years in the federal public service 61 34 5 0 0 0 0 95 0 21

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 50 33 11 5 1 0 0 83 6 98
2020 3 to 10 years in the federal public service 47 34 8 8 3 1 0 81 11 130
2020 11 to 20 years in the federal public service 40 44 12 3 1 0 0 84 4 128
2020 More than 20 years in the federal public service 34 51 9 6 0 0 0 85 6 32
2019 Less than 3 years in the federal public service 48 42 5 2 3 0 0 90 4 113
2019 3 to 10 years in the federal public service 50 37 7 6 1 0 0 86 7 102
2019 11 to 20 years in the federal public service 46 38 11 3 3 0 0 83 6 112
2019 More than 20 years in the federal public service 45 42 9 4 0 0 0 87 4 24
2018 Less than 3 years in the federal public service 46 40 11 2 2 0 0 86 3 64
2018 3 to 10 years in the federal public service 39 46 7 4 4 0 0 86 7 84
2018 11 to 20 years in the federal public service 38 45 5 9 2 1 0 84 12 83
2018 More than 20 years in the federal public service 62 28 10 0 0 0 0 90 0 19
2017 Less than 3 years in the federal public service 43 39 12 6 0 0 0 83 6 53
2017 3 to 10 years in the federal public service 48 41 7 1 4 0 0 88 5 76
2017 11 to 20 years in the federal public service 46 42 5 4 3 0 0 88 7 74
2017 More than 20 years in the federal public service 48 43 8 0 0 0 0 92 0 23
2014 Less than 3 years in the federal public service 43 37 7 13 0 0 0 80 13 16
2014 3 to 10 years in the federal public service 39 35 18 8 0 0 0 74 8 105
2014 11 to 20 years in the federal public service 35 39 18 6 2 0 0 74 8 62
2014 More than 20 years in the federal public service 47 38 10 5 0 0 0 85 5 21

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 63 22 6 8 0 1 0 86 8 98
2020 3 to 10 years in the federal public service 52 24 15 5 4 0 0 76 9 130
2020 11 to 20 years in the federal public service 51 31 11 6 1 0 0 82 7 125
2020 More than 20 years in the federal public service 44 41 6 9 0 0 0 85 9 32
2019 Less than 3 years in the federal public service 59 31 5 3 0 1 0 91 3 112
2019 3 to 10 years in the federal public service 48 31 14 4 3 0 0 79 7 101
2019 11 to 20 years in the federal public service 51 29 9 9 2 1 0 80 11 112
2019 More than 20 years in the federal public service 41 38 4 4 8 4 0 83 13 24
2018 Less than 3 years in the federal public service 64 30 5 0 2 0 0 94 2 64
2018 3 to 10 years in the federal public service 46 33 7 12 2 0 0 79 14 85
2018 11 to 20 years in the federal public service 48 31 13 4 5 0 0 79 8 82
2018 More than 20 years in the federal public service 54 26 15 5 0 0 0 80 5 19
2017 Less than 3 years in the federal public service 58 34 6 2 0 0 0 92 2 53
2017 3 to 10 years in the federal public service 52 35 9 1 3 0 0 87 4 76
2017 11 to 20 years in the federal public service 53 32 8 3 4 0 0 86 7 75
2017 More than 20 years in the federal public service 39 48 9 4 0 0 0 87 4 23
2014 Less than 3 years in the federal public service 43 31 19 7 0 0 0 74 7 16
2014 3 to 10 years in the federal public service 41 40 12 4 2 1 0 82 6 105
2014 11 to 20 years in the federal public service 34 35 18 6 3 3 0 72 10 62
2014 More than 20 years in the federal public service 39 23 15 23 0 0 0 62 23 21

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 61 21 11 6 0 1 0 83 6 98
2020 3 to 10 years in the federal public service 48 31 9 9 4 0 0 79 12 129
2020 11 to 20 years in the federal public service 50 33 8 8 1 0 0 83 9 126
2020 More than 20 years in the federal public service 36 55 0 6 3 0 0 91 9 31
2019 Less than 3 years in the federal public service 59 36 2 4 0 0 0 95 4 113
2019 3 to 10 years in the federal public service 48 29 17 3 3 0 0 77 6 102
2019 11 to 20 years in the federal public service 50 28 13 7 2 0 0 78 9 112
2019 More than 20 years in the federal public service 41 42 0 8 4 4 0 87 13 24
2018 Less than 3 years in the federal public service 62 30 3 2 2 2 0 93 3 62
2018 3 to 10 years in the federal public service 40 40 8 9 2 0 0 80 12 85
2018 11 to 20 years in the federal public service 45 31 16 6 2 0 0 76 8 82
2018 More than 20 years in the federal public service 52 34 14 0 0 0 0 86 0 20
2017 Less than 3 years in the federal public service 58 30 7 4 0 0 0 88 4 53
2017 3 to 10 years in the federal public service 50 37 9 1 3 0 0 87 4 76
2017 11 to 20 years in the federal public service 50 38 8 1 3 0 0 88 4 75
2017 More than 20 years in the federal public service 39 48 13 0 0 0 0 87 0 23
2014 Less than 3 years in the federal public service 37 51 13 0 0 0 0 87 0 16
2014 3 to 10 years in the federal public service 43 37 15 4 1 0 0 80 5 105
2014 11 to 20 years in the federal public service 32 37 19 6 5 0 0 69 11 62
2014 More than 20 years in the federal public service 39 43 10 9 0 0 0 81 9 21

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 47 23 13 7 4 5 0 75 11 98
2020 3 to 10 years in the federal public service 46 22 14 10 7 2 0 69 17 130
2020 11 to 20 years in the federal public service 40 23 18 11 1 6 0 67 14 127
2020 More than 20 years in the federal public service 35 22 19 18 6 0 0 57 24 32
2019 Less than 3 years in the federal public service 48 14 18 10 1 9 0 68 13 113
2019 3 to 10 years in the federal public service 42 25 23 6 3 1 0 68 9 102
2019 11 to 20 years in the federal public service 44 23 12 12 6 2 1 70 18 111
2019 More than 20 years in the federal public service 33 34 16 4 4 9 0 73 9 24
2018 Less than 3 years in the federal public service 56 17 11 9 2 5 0 77 11 64
2018 3 to 10 years in the federal public service 45 22 12 11 8 2 0 69 19 85
2018 11 to 20 years in the federal public service 47 22 13 8 9 1 0 69 18 82
2018 More than 20 years in the federal public service 63 19 14 5 0 0 0 81 5 20
2017 Less than 3 years in the federal public service 47 18 20 13 0 2 0 67 13 53
2017 3 to 10 years in the federal public service 40 26 17 9 3 5 0 70 13 76
2017 11 to 20 years in the federal public service 43 23 17 8 5 4 0 68 14 75
2017 More than 20 years in the federal public service 36 38 17 0 0 4 5 81 0 23
2014 Less than 3 years in the federal public service 31 30 13 13 0 7 7 70 15 16
2014 3 to 10 years in the federal public service 40 22 17 12 5 4 0 64 18 105
2014 11 to 20 years in the federal public service 28 24 19 18 9 3 0 53 27 62
2014 More than 20 years in the federal public service 34 19 9 28 5 5 0 56 35 21
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 53 23 12 5 1 3 3 81 6 98
2020 3 to 10 years in the federal public service 60 22 7 5 3 0 2 85 8 129
2020 11 to 20 years in the federal public service 63 25 7 3 0 0 1 90 3 127
2020 More than 20 years in the federal public service 59 29 0 12 0 0 0 88 12 32
2019 Less than 3 years in the federal public service 56 22 10 3 0 3 6 86 4 113
2019 3 to 10 years in the federal public service 56 24 10 6 1 1 2 82 7 102
2019 11 to 20 years in the federal public service 58 25 9 5 3 0 0 83 8 112
2019 More than 20 years in the federal public service 62 26 0 4 4 4 0 91 9 24

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 62 24 8 3 2 0 1 87 5 98
2020 3 to 10 years in the federal public service 62 21 9 6 2 0 0 83 7 128
2020 11 to 20 years in the federal public service 54 27 10 5 4 0 1 82 9 127
2020 More than 20 years in the federal public service 44 25 19 9 3 0 0 69 12 32
2019 Less than 3 years in the federal public service 61 28 5 4 0 2 1 91 4 113
2019 3 to 10 years in the federal public service 54 23 14 8 1 0 0 77 9 101
2019 11 to 20 years in the federal public service 49 24 11 13 4 0 0 72 17 111
2019 More than 20 years in the federal public service 52 35 0 4 9 0 0 87 13 23
2018 Less than 3 years in the federal public service 50 28 11 3 5 3 0 81 8 64
2018 3 to 10 years in the federal public service 44 36 11 7 2 0 0 80 9 85
2018 11 to 20 years in the federal public service 42 32 9 13 4 0 0 74 17 81
2018 More than 20 years in the federal public service 72 23 5 0 0 0 0 95 0 20
2017 Less than 3 years in the federal public service 49 27 13 4 3 4 0 79 8 53
2017 3 to 10 years in the federal public service 51 33 9 3 1 1 2 87 4 76
2017 11 to 20 years in the federal public service 48 35 3 8 4 3 0 85 12 75
2017 More than 20 years in the federal public service 56 39 0 0 4 0 0 96 4 23
2014 Less than 3 years in the federal public service 49 25 19 7 0 0 0 74 7 16
2014 3 to 10 years in the federal public service 46 35 8 6 4 0 0 81 10 105
2014 11 to 20 years in the federal public service 50 23 16 10 2 0 0 73 11 62
2014 More than 20 years in the federal public service 43 24 9 15 9 0 0 67 24 21

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 68 16 5 7 4 0 0 84 11 98
2020 3 to 10 years in the federal public service 71 16 5 5 4 0 0 87 9 130
2020 11 to 20 years in the federal public service 64 21 8 4 2 0 1 86 6 128
2020 More than 20 years in the federal public service 50 32 12 3 0 3 0 84 3 32
2019 Less than 3 years in the federal public service 64 28 3 3 0 2 0 94 4 113
2019 3 to 10 years in the federal public service 60 23 9 5 4 0 0 82 9 102
2019 11 to 20 years in the federal public service 50 28 12 6 4 0 0 78 11 111
2019 More than 20 years in the federal public service 66 21 0 13 0 0 0 87 13 24
2018 Less than 3 years in the federal public service 58 23 8 5 5 2 0 83 9 64
2018 3 to 10 years in the federal public service 52 28 6 8 6 0 0 80 14 85
2018 11 to 20 years in the federal public service 51 29 9 7 5 0 0 80 12 83
2018 More than 20 years in the federal public service 67 28 5 0 0 0 0 95 0 20
2017 Less than 3 years in the federal public service 66 19 8 5 2 0 0 85 7 53
2017 3 to 10 years in the federal public service 55 30 10 3 3 0 0 84 5 76
2017 11 to 20 years in the federal public service 55 25 9 4 5 1 0 81 9 75
2017 More than 20 years in the federal public service 61 31 4 4 0 0 0 92 4 23
2014 Less than 3 years in the federal public service 43 37 13 0 0 7 0 87 0 16
2014 3 to 10 years in the federal public service 52 30 8 4 7 0 0 81 11 105
2014 11 to 20 years in the federal public service 50 18 17 9 6 0 0 68 16 62
2014 More than 20 years in the federal public service 48 19 19 10 5 0 0 67 14 21

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 57 21 6 7 1 7 0 85 9 98
2020 3 to 10 years in the federal public service 45 29 8 6 5 6 1 79 12 130
2020 11 to 20 years in the federal public service 46 29 11 6 0 7 0 82 7 128
2020 More than 20 years in the federal public service 37 35 15 6 0 6 0 77 6 32
2019 Less than 3 years in the federal public service 57 26 8 2 1 6 1 89 3 113
2019 3 to 10 years in the federal public service 46 32 12 4 3 3 0 80 7 101
2019 11 to 20 years in the federal public service 34 36 15 5 1 7 0 76 7 110
2019 More than 20 years in the federal public service 29 46 16 0 4 4 0 78 5 24
2018 Less than 3 years in the federal public service 61 30 2 2 2 5 0 95 3 64
2018 3 to 10 years in the federal public service 42 38 11 4 6 0 0 80 9 85
2018 11 to 20 years in the federal public service 50 21 16 8 1 3 0 74 10 83
2018 More than 20 years in the federal public service 53 32 5 5 0 5 0 90 5 19
2017 Less than 3 years in the federal public service 59 30 4 0 0 6 2 96 0 53
2017 3 to 10 years in the federal public service 41 38 6 8 0 7 0 85 8 76
2017 11 to 20 years in the federal public service 43 37 7 8 1 4 0 83 10 75
2017 More than 20 years in the federal public service 49 34 13 4 0 0 0 83 4 23
2014 Less than 3 years in the federal public service 43 44 6 0 0 7 0 94 0 16
2014 3 to 10 years in the federal public service 33 39 11 8 5 5 0 76 13 105
2014 11 to 20 years in the federal public service 34 35 16 13 0 2 0 70 13 62
2014 More than 20 years in the federal public service 24 33 10 23 0 10 0 63 26 21

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 56 22 8 9 2 3 0 80 11 98
2020 3 to 10 years in the federal public service 39 35 14 8 4 0 1 74 12 130
2020 11 to 20 years in the federal public service 39 32 14 12 0 2 0 73 13 128
2020 More than 20 years in the federal public service 37 29 22 9 0 3 0 68 9 32
2019 Less than 3 years in the federal public service 52 31 11 0 1 4 1 88 1 113
2019 3 to 10 years in the federal public service 39 33 14 11 2 1 0 73 13 102
2019 11 to 20 years in the federal public service 32 41 16 6 3 2 0 74 9 109
2019 More than 20 years in the federal public service 29 42 12 8 4 4 0 74 13 24
2018 Less than 3 years in the federal public service 55 34 8 2 2 0 0 89 3 64
2018 3 to 10 years in the federal public service 36 38 10 10 7 0 0 74 17 84
2018 11 to 20 years in the federal public service 35 39 10 14 0 2 0 76 14 83
2018 More than 20 years in the federal public service 43 52 5 0 0 0 0 95 0 19
2017 Less than 3 years in the federal public service 57 28 11 2 0 2 0 86 2 53
2017 3 to 10 years in the federal public service 44 39 7 5 3 3 0 85 8 76
2017 11 to 20 years in the federal public service 34 46 13 5 1 0 0 80 7 74
2017 More than 20 years in the federal public service 44 39 17 0 0 0 0 83 0 23
2014 Less than 3 years in the federal public service 43 50 0 7 0 0 0 93 7 16
2014 3 to 10 years in the federal public service 26 42 14 13 4 1 0 69 17 104
2014 11 to 20 years in the federal public service 28 36 21 10 0 5 0 67 11 61
2014 More than 20 years in the federal public service 28 33 19 14 0 5 0 65 15 21

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 48 19 11 11 2 8 0 73 14 97
2020 3 to 10 years in the federal public service 29 38 15 9 5 3 1 70 15 130
2020 11 to 20 years in the federal public service 27 37 19 13 1 3 0 66 14 127
2020 More than 20 years in the federal public service 22 37 29 12 0 0 0 59 12 32
2019 Less than 3 years in the federal public service 41 35 9 9 1 5 1 80 10 113
2019 3 to 10 years in the federal public service 31 31 15 15 6 3 0 63 21 101
2019 11 to 20 years in the federal public service 18 45 15 14 4 5 0 66 18 110
2019 More than 20 years in the federal public service 13 52 22 9 0 5 0 68 9 23
2018 Less than 3 years in the federal public service 42 38 13 0 2 6 0 85 2 63
2018 3 to 10 years in the federal public service 22 39 20 9 8 1 0 62 18 85
2018 11 to 20 years in the federal public service 21 41 19 15 2 2 0 63 17 83
2018 More than 20 years in the federal public service 43 47 10 0 0 0 0 90 0 19
2017 Less than 3 years in the federal public service 46 26 13 10 0 6 0 76 11 53
2017 3 to 10 years in the federal public service 31 36 16 11 3 4 0 70 14 76
2017 11 to 20 years in the federal public service 30 44 12 10 3 1 0 75 13 75
2017 More than 20 years in the federal public service 31 48 17 4 0 0 0 79 4 23
2014 Less than 3 years in the federal public service 31 32 18 7 7 6 0 66 14 16
2014 3 to 10 years in the federal public service 17 44 17 15 4 3 0 63 20 105
2014 11 to 20 years in the federal public service 20 30 27 11 5 6 0 53 17 62
2014 More than 20 years in the federal public service 23 39 23 10 0 5 0 65 10 21

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 40 27 11 16 1 4 0 71 18 98
2020 3 to 10 years in the federal public service 23 40 16 17 5 0 0 62 21 130
2020 11 to 20 years in the federal public service 27 35 17 17 3 2 0 63 20 128
2020 More than 20 years in the federal public service 22 31 17 19 9 3 0 55 28 32
2019 Less than 3 years in the federal public service 33 36 11 15 0 4 1 73 16 112
2019 3 to 10 years in the federal public service 18 34 15 23 9 2 0 53 32 101
2019 11 to 20 years in the federal public service 12 49 18 13 7 1 0 61 20 110
2019 More than 20 years in the federal public service 13 54 13 13 4 4 0 69 18 24
2018 Less than 3 years in the federal public service 30 45 11 11 2 2 0 76 13 64
2018 3 to 10 years in the federal public service 19 36 19 16 9 0 0 55 26 85
2018 11 to 20 years in the federal public service 19 37 19 15 9 1 0 57 24 83
2018 More than 20 years in the federal public service 25 60 5 10 0 0 0 85 10 19
2017 Less than 3 years in the federal public service 38 32 13 9 6 2 0 71 16 53
2017 3 to 10 years in the federal public service 27 41 16 13 1 3 0 69 15 76
2017 11 to 20 years in the federal public service 23 43 9 16 8 1 0 66 24 75
2017 More than 20 years in the federal public service 22 48 22 4 4 0 0 70 8 23
2014 Less than 3 years in the federal public service 37 37 0 26 0 0 0 74 26 16
2014 3 to 10 years in the federal public service 19 33 16 27 5 1 0 52 32 105
2014 11 to 20 years in the federal public service 17 25 21 18 16 3 0 43 35 62
2014 More than 20 years in the federal public service 5 57 10 18 5 5 0 66 24 21
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 59 24 9 7 0 0 0 84 7 98
2020 3 to 10 years in the federal public service 45 37 6 6 7 0 0 82 13 130
2020 11 to 20 years in the federal public service 38 42 9 10 0 0 0 81 10 128
2020 More than 20 years in the federal public service 25 40 19 9 6 0 0 65 15 32
2019 Less than 3 years in the federal public service 39 45 11 4 0 1 0 86 4 112
2019 3 to 10 years in the federal public service 46 36 5 9 4 0 0 82 13 102
2019 11 to 20 years in the federal public service 40 36 13 6 4 1 0 77 10 112
2019 More than 20 years in the federal public service 32 47 0 12 8 0 0 79 21 24
2018 Less than 3 years in the federal public service 35 44 11 8 2 0 2 79 9 64
2018 3 to 10 years in the federal public service 29 53 9 5 4 0 0 82 8 85
2018 11 to 20 years in the federal public service 36 31 13 15 5 0 0 67 20 83
2018 More than 20 years in the federal public service 36 41 19 0 5 0 0 77 5 20
2017 Less than 3 years in the federal public service 44 34 13 6 2 0 2 79 8 53
2017 3 to 10 years in the federal public service 40 47 8 1 4 0 0 87 5 76
2017 11 to 20 years in the federal public service 36 41 9 8 6 0 0 77 13 75
2017 More than 20 years in the federal public service 40 39 13 4 4 0 0 79 8 23
2014 Less than 3 years in the federal public service 32 44 18 7 0 0 0 76 7 16
2014 3 to 10 years in the federal public service 31 43 12 7 6 1 0 75 13 105
2014 11 to 20 years in the federal public service 16 49 10 19 5 2 0 66 25 62
2014 More than 20 years in the federal public service 24 47 10 14 5 0 0 71 19 21

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 38 42 13 6 1 0 0 80 7 98
2020 3 to 10 years in the federal public service 36 39 13 9 2 0 0 75 12 130
2020 11 to 20 years in the federal public service 44 44 7 5 1 0 0 87 6 127
2020 More than 20 years in the federal public service 37 38 6 18 0 0 0 75 18 32
2019 Less than 3 years in the federal public service 43 37 10 8 2 0 0 80 10 111
2019 3 to 10 years in the federal public service 36 41 14 4 5 0 0 77 9 100
2019 11 to 20 years in the federal public service 33 38 11 15 3 0 0 71 18 109
2019 More than 20 years in the federal public service 33 41 13 4 9 0 0 74 13 24
2018 Less than 3 years in the federal public service 36 37 11 12 3 0 0 74 16 64
2018 3 to 10 years in the federal public service 29 46 15 7 2 0 0 75 9 85
2018 11 to 20 years in the federal public service 26 47 12 10 5 0 0 73 15 83
2018 More than 20 years in the federal public service 36 36 14 14 0 0 0 72 14 20
2017 Less than 3 years in the federal public service 35 46 9 6 4 0 0 82 9 53
2017 3 to 10 years in the federal public service 33 46 11 8 3 0 0 79 10 76
2017 11 to 20 years in the federal public service 32 43 12 9 4 0 0 75 13 75
2017 More than 20 years in the federal public service 44 35 13 8 0 0 0 79 8 23

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 59 24 6 6 4 0 1 84 10 98
2020 3 to 10 years in the federal public service 57 31 3 6 2 0 0 88 9 129
2020 11 to 20 years in the federal public service 54 30 9 5 2 0 1 84 7 127
2020 More than 20 years in the federal public service 41 28 19 6 6 0 0 69 12 32
2019 Less than 3 years in the federal public service 53 29 9 6 1 2 0 84 7 113
2019 3 to 10 years in the federal public service 48 29 16 3 3 0 1 78 6 102
2019 11 to 20 years in the federal public service 44 30 11 11 4 0 1 74 15 112
2019 More than 20 years in the federal public service 49 30 4 8 8 0 0 79 17 24
2018 Less than 3 years in the federal public service 43 36 9 6 3 0 3 81 10 64
2018 3 to 10 years in the federal public service 39 39 12 5 5 0 1 79 10 85
2018 11 to 20 years in the federal public service 45 34 9 10 2 0 0 79 12 83
2018 More than 20 years in the federal public service 55 41 5 0 0 0 0 95 0 20
2017 Less than 3 years in the federal public service 39 43 10 2 2 4 0 86 4 53
2017 3 to 10 years in the federal public service 44 39 8 3 3 1 3 87 5 76
2017 11 to 20 years in the federal public service 36 44 12 3 4 1 0 81 7 75
2017 More than 20 years in the federal public service 54 30 8 8 0 0 0 84 8 23
2014 Less than 3 years in the federal public service 49 38 13 0 0 0 0 87 0 16
2014 3 to 10 years in the federal public service 39 39 10 6 5 1 0 79 10 105
2014 11 to 20 years in the federal public service 41 27 8 16 6 0 2 69 23 62
2014 More than 20 years in the federal public service 39 28 14 14 5 0 0 67 19 21

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 36 34 9 17 4 0 0 70 21 94
2020 3 to 10 years in the federal public service 33 44 14 6 2 0 0 77 9 129
2020 11 to 20 years in the federal public service 46 32 10 10 1 0 1 79 11 126
2020 More than 20 years in the federal public service 36 29 23 9 0 0 3 67 10 31
2019 Less than 3 years in the federal public service 33 37 10 15 4 1 0 71 20 112
2019 3 to 10 years in the federal public service 26 46 11 12 4 1 0 73 16 102
2019 11 to 20 years in the federal public service 35 35 16 11 4 0 0 70 14 111
2019 More than 20 years in the federal public service 24 51 13 12 0 0 0 75 12 24
2018 Less than 3 years in the federal public service 27 45 12 9 3 2 2 74 13 64
2018 3 to 10 years in the federal public service 24 45 14 14 4 0 0 68 18 85
2018 11 to 20 years in the federal public service 25 46 14 12 3 0 0 70 16 83
2018 More than 20 years in the federal public service 39 47 14 0 0 0 0 86 0 20
2017 Less than 3 years in the federal public service 31 40 14 12 3 0 0 71 15 53
2017 3 to 10 years in the federal public service 35 51 8 7 0 0 0 86 7 76
2017 11 to 20 years in the federal public service 24 41 16 15 4 0 0 65 19 75
2017 More than 20 years in the federal public service 26 61 13 0 0 0 0 87 0 23
2014 Less than 3 years in the federal public service 24 51 12 13 0 0 0 75 13 16
2014 3 to 10 years in the federal public service 26 45 8 17 4 0 0 71 21 105
2014 11 to 20 years in the federal public service 27 35 10 20 5 0 3 64 26 62
2014 More than 20 years in the federal public service 43 39 14 0 0 0 5 85 0 21

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 66 13 12 5 1 2 1 81 6 98
2020 3 to 10 years in the federal public service 63 18 5 6 4 4 0 85 11 129
2020 11 to 20 years in the federal public service 58 24 11 4 2 1 1 83 6 127
2020 More than 20 years in the federal public service 47 19 19 0 6 3 6 72 6 32

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 40 26 11 12 4 8 0 71 17 97
2020 3 to 10 years in the federal public service 29 27 25 12 6 1 1 57 18 130
2020 11 to 20 years in the federal public service 31 35 15 13 3 3 0 67 17 128
2020 More than 20 years in the federal public service 28 41 16 3 12 0 0 69 15 32
2019 Less than 3 years in the federal public service 37 31 14 7 0 10 0 76 8 113
2019 3 to 10 years in the federal public service 26 36 14 20 3 1 0 63 23 102
2019 11 to 20 years in the federal public service 26 41 13 11 6 3 0 69 17 112
2019 More than 20 years in the federal public service 25 37 17 0 17 4 0 65 17 24
2018 Less than 3 years in the federal public service 34 38 14 5 5 3 2 75 10 63
2018 3 to 10 years in the federal public service 27 38 15 12 8 0 0 65 20 85
2018 11 to 20 years in the federal public service 18 42 20 12 5 2 0 62 17 83
2018 More than 20 years in the federal public service 34 42 9 14 0 0 0 77 14 20
2017 Less than 3 years in the federal public service 41 32 16 9 2 0 0 73 11 53
2017 3 to 10 years in the federal public service 29 38 15 11 3 4 0 70 14 76
2017 11 to 20 years in the federal public service 31 35 11 15 8 0 0 66 23 74
2017 More than 20 years in the federal public service 19 56 17 0 8 0 0 75 8 23
2014 Less than 3 years in the federal public service 37 31 19 6 7 0 0 68 13 16
2014 3 to 10 years in the federal public service 20 40 16 17 6 1 0 60 24 105
2014 11 to 20 years in the federal public service 22 34 18 15 10 2 0 57 25 62
2014 More than 20 years in the federal public service 24 53 9 5 0 5 5 85 5 21

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 37 19 10 14 9 8 2 63 26 98
2020 3 to 10 years in the federal public service 24 25 18 21 9 4 0 50 31 130
2020 11 to 20 years in the federal public service 19 30 19 17 13 2 2 50 31 128
2020 More than 20 years in the federal public service 6 22 26 16 25 0 6 30 43 32
2019 Less than 3 years in the federal public service 38 25 14 11 4 8 0 68 16 113
2019 3 to 10 years in the federal public service 28 30 10 19 12 1 0 59 31 102
2019 11 to 20 years in the federal public service 20 29 17 15 15 3 1 51 31 112
2019 More than 20 years in the federal public service 29 21 21 0 25 0 4 52 26 24
2018 Less than 3 years in the federal public service 33 31 17 6 8 3 2 67 15 64
2018 3 to 10 years in the federal public service 21 40 15 14 8 1 0 62 23 85
2018 11 to 20 years in the federal public service 24 28 13 20 12 1 1 53 33 82
2018 More than 20 years in the federal public service 47 16 9 5 19 0 5 66 24 20
2017 Less than 3 years in the federal public service 40 22 13 13 4 7 0 67 19 53
2017 3 to 10 years in the federal public service 22 31 8 26 10 3 0 54 38 76
2017 11 to 20 years in the federal public service 15 32 13 23 16 2 0 47 39 75
2017 More than 20 years in the federal public service 9 42 8 8 23 5 5 57 34 23
2014 Less than 3 years in the federal public service 32 24 12 19 7 6 0 60 27 16
2014 3 to 10 years in the federal public service 10 26 10 26 24 4 1 37 52 105
2014 11 to 20 years in the federal public service 11 19 18 18 32 2 0 31 51 62
2014 More than 20 years in the federal public service 10 24 15 28 19 0 5 35 49 21

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 44 27 12 7 2 0 8 77 10 98
2020 3 to 10 years in the federal public service 39 30 17 11 3 0 0 68 14 130
2020 11 to 20 years in the federal public service 36 24 21 8 10 0 2 61 18 128
2020 More than 20 years in the federal public service 56 13 12 6 6 6 0 74 13 32
2019 Less than 3 years in the federal public service 62 18 7 4 2 1 7 87 6 113
2019 3 to 10 years in the federal public service 40 24 19 8 6 0 3 67 14 102
2019 11 to 20 years in the federal public service 43 20 21 11 4 1 1 64 15 112
2019 More than 20 years in the federal public service 32 29 26 0 4 0 8 67 5 24

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 48 25 16 2 0 0 8 80 2 98
2020 3 to 10 years in the federal public service 44 25 17 10 3 0 1 70 13 130
2020 11 to 20 years in the federal public service 47 31 12 5 3 1 1 80 8 128
2020 More than 20 years in the federal public service 56 12 6 12 6 3 3 74 20 32
2019 Less than 3 years in the federal public service 56 24 11 2 2 2 4 85 4 113
2019 3 to 10 years in the federal public service 49 28 11 5 5 0 2 79 10 101
2019 11 to 20 years in the federal public service 56 24 14 3 2 1 2 81 5 111
2019 More than 20 years in the federal public service 54 17 13 4 0 4 8 81 5 24

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 76 8 1 1 0 7 7 98 1 98
2020 3 to 10 years in the federal public service 82 6 3 3 2 3 1 91 5 130
2020 11 to 20 years in the federal public service 81 6 4 2 1 5 2 93 2 128
2020 More than 20 years in the federal public service 67 6 3 3 6 12 3 86 10 32
2019 Less than 3 years in the federal public service 83 8 1 2 0 1 5 97 2 113
2019 3 to 10 years in the federal public service 80 6 3 1 2 5 3 94 3 102
2019 11 to 20 years in the federal public service 81 6 2 3 1 5 2 94 4 110
2019 More than 20 years in the federal public service 61 13 0 8 4 4 9 86 14 24

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 72 13 5 0 0 1 9 94 0 97
2020 3 to 10 years in the federal public service 77 11 7 0 1 0 3 91 2 129
2020 11 to 20 years in the federal public service 82 5 4 2 1 2 6 93 3 128
2020 More than 20 years in the federal public service 69 4 0 0 6 10 12 92 8 32
2019 Less than 3 years in the federal public service 77 8 2 1 2 0 11 95 3 111
2019 3 to 10 years in the federal public service 82 6 0 2 1 1 8 97 3 102
2019 11 to 20 years in the federal public service 86 2 2 4 0 0 6 93 5 112
2019 More than 20 years in the federal public service 65 14 0 0 4 9 9 95 5 23

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 48 30 11 8 2 0 1 78 10 98
2020 3 to 10 years in the federal public service 41 30 12 12 5 0 0 71 17 130
2020 11 to 20 years in the federal public service 41 42 7 10 1 0 0 83 10 127
2020 More than 20 years in the federal public service 47 31 10 9 3 0 0 78 12 32
2019 Less than 3 years in the federal public service 39 45 8 5 3 0 0 84 8 113
2019 3 to 10 years in the federal public service 33 40 8 14 5 0 0 74 19 102
2019 11 to 20 years in the federal public service 41 32 15 9 4 0 0 73 13 110
2019 More than 20 years in the federal public service 37 42 4 8 8 0 0 79 17 24
2018 Less than 3 years in the federal public service 30 33 20 11 5 2 0 64 16 64
2018 3 to 10 years in the federal public service 31 46 11 6 6 0 0 77 12 83
2018 11 to 20 years in the federal public service 33 44 8 13 1 0 0 77 15 82
2018 More than 20 years in the federal public service 45 36 9 9 0 0 0 81 9 20
2017 Less than 3 years in the federal public service 37 42 7 11 2 0 0 79 13 53
2017 3 to 10 years in the federal public service 40 38 13 9 0 0 0 78 9 76
2017 11 to 20 years in the federal public service 38 43 11 7 1 0 0 81 8 74
2017 More than 20 years in the federal public service 49 38 4 4 4 0 0 87 8 23
2014 Less than 3 years in the federal public service 26 43 12 13 7 0 0 68 20 16
2014 3 to 10 years in the federal public service 26 50 11 10 3 0 0 76 13 105
2014 11 to 20 years in the federal public service 23 47 15 10 6 0 0 69 16 62
2014 More than 20 years in the federal public service 33 52 5 10 0 0 0 85 10 21

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 49 29 13 6 2 0 1 79 8 98
2020 3 to 10 years in the federal public service 48 28 12 5 7 0 0 76 12 130
2020 11 to 20 years in the federal public service 45 30 16 6 2 0 0 75 9 128
2020 More than 20 years in the federal public service 47 35 6 9 3 0 0 82 12 32
2019 Less than 3 years in the federal public service 45 39 11 3 2 1 0 85 4 112
2019 3 to 10 years in the federal public service 36 42 12 7 3 0 0 78 10 101
2019 11 to 20 years in the federal public service 40 30 18 8 4 0 0 70 12 112
2019 More than 20 years in the federal public service 29 59 4 4 4 0 0 88 8 24
2018 Less than 3 years in the federal public service 39 40 14 3 3 0 0 80 6 64
2018 3 to 10 years in the federal public service 32 43 12 10 4 0 0 75 13 84
2018 11 to 20 years in the federal public service 40 40 9 9 1 0 0 80 11 82
2018 More than 20 years in the federal public service 61 30 5 5 0 0 0 91 5 20
2017 Less than 3 years in the federal public service 38 31 21 9 2 0 0 68 11 53
2017 3 to 10 years in the federal public service 41 34 17 5 3 0 0 75 8 76
2017 11 to 20 years in the federal public service 42 40 12 4 3 0 0 81 7 74
2017 More than 20 years in the federal public service 49 43 4 0 4 0 0 92 4 23
2014 Less than 3 years in the federal public service 32 49 12 7 0 0 0 81 7 16
2014 3 to 10 years in the federal public service 25 40 13 14 7 1 1 66 21 104
2014 11 to 20 years in the federal public service 31 34 11 18 5 0 2 66 23 62
2014 More than 20 years in the federal public service 28 48 10 14 0 0 0 76 14 21

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 43 36 11 7 1 1 0 80 8 98
2020 3 to 10 years in the federal public service 38 39 11 8 5 0 0 77 13 130
2020 11 to 20 years in the federal public service 42 41 8 8 1 0 1 84 9 128
2020 More than 20 years in the federal public service 37 34 19 6 3 0 0 72 9 32
2019 Less than 3 years in the federal public service 44 42 2 10 1 1 0 87 11 112
2019 3 to 10 years in the federal public service 38 38 8 14 2 0 0 76 16 100
2019 11 to 20 years in the federal public service 37 38 12 10 3 1 1 76 13 112
2019 More than 20 years in the federal public service 38 53 4 0 5 0 0 91 5 23
2018 Less than 3 years in the federal public service 36 47 11 3 2 2 0 84 5 64
2018 3 to 10 years in the federal public service 32 38 11 14 4 1 0 71 18 84
2018 11 to 20 years in the federal public service 37 32 11 13 6 0 1 70 19 83
2018 More than 20 years in the federal public service 45 45 9 0 0 0 0 91 0 20
2017 Less than 3 years in the federal public service 46 35 10 9 0 0 0 81 9 53
2017 3 to 10 years in the federal public service 40 46 6 5 0 1 1 88 5 76
2017 11 to 20 years in the federal public service 38 42 7 11 3 0 0 80 13 74
2017 More than 20 years in the federal public service 53 26 8 13 0 0 0 79 13 23
2014 Less than 3 years in the federal public service 25 56 13 7 0 0 0 81 7 16
2014 3 to 10 years in the federal public service 34 38 15 9 4 0 0 72 12 105
2014 11 to 20 years in the federal public service 40 31 14 11 3 0 0 71 14 62
2014 More than 20 years in the federal public service 38 44 10 9 0 0 0 81 9 21

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 36 43 14 6 0 1 0 80 6 97
2020 3 to 10 years in the federal public service 25 45 15 8 5 2 0 72 13 130
2020 11 to 20 years in the federal public service 30 49 14 4 2 1 0 80 6 127
2020 More than 20 years in the federal public service 28 50 10 9 0 3 0 81 9 32
2019 Less than 3 years in the federal public service 37 44 9 3 0 8 0 87 3 113
2019 3 to 10 years in the federal public service 28 45 16 7 3 1 0 74 10 102
2019 11 to 20 years in the federal public service 35 38 15 9 1 3 0 74 10 112
2019 More than 20 years in the federal public service 25 54 9 8 0 4 0 82 9 24
2018 Less than 3 years in the federal public service 35 39 16 2 3 5 0 78 5 63
2018 3 to 10 years in the federal public service 38 39 11 7 5 1 0 77 12 85
2018 11 to 20 years in the federal public service 36 33 17 10 2 2 0 71 12 83
2018 More than 20 years in the federal public service 45 40 15 0 0 0 0 85 0 18
2017 Less than 3 years in the federal public service 34 30 26 6 0 4 0 66 6 53
2017 3 to 10 years in the federal public service 27 42 19 7 1 4 0 72 8 76
2017 11 to 20 years in the federal public service 30 49 9 8 3 1 0 80 11 75
2017 More than 20 years in the federal public service 37 41 22 0 0 0 0 78 0 22

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 50 26 16 7 2 0 0 75 9 97
2020 3 to 10 years in the federal public service 42 33 9 11 3 2 0 76 15 129
2020 11 to 20 years in the federal public service 48 32 13 7 1 0 0 79 8 127
2020 More than 20 years in the federal public service 33 38 12 9 9 0 0 70 18 32
2019 Less than 3 years in the federal public service 60 25 9 6 0 0 0 85 6 113
2019 3 to 10 years in the federal public service 45 33 10 7 5 0 0 78 12 102
2019 11 to 20 years in the federal public service 48 34 9 6 3 0 0 82 9 112
2019 More than 20 years in the federal public service 37 38 4 12 8 0 0 75 21 24
2018 Less than 3 years in the federal public service 61 31 3 2 2 2 0 94 3 64
2018 3 to 10 years in the federal public service 49 29 8 7 6 0 0 79 13 85
2018 11 to 20 years in the federal public service 47 32 10 6 5 0 0 79 11 83
2018 More than 20 years in the federal public service 57 38 5 0 0 0 0 95 0 19
2017 Less than 3 years in the federal public service 50 38 2 8 2 0 0 88 10 53
2017 3 to 10 years in the federal public service 61 18 12 9 0 0 0 79 9 76
2017 11 to 20 years in the federal public service 42 34 8 9 5 1 0 77 15 75
2017 More than 20 years in the federal public service 30 56 10 4 0 0 0 86 4 23
2014 Less than 3 years in the federal public service 32 43 6 13 6 0 0 75 19 16
2014 3 to 10 years in the federal public service 47 35 7 8 4 0 0 82 11 104
2014 11 to 20 years in the federal public service 41 30 18 5 6 0 0 71 12 62
2014 More than 20 years in the federal public service 44 28 10 18 0 0 0 72 18 21

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 30 35 17 12 5 1 0 65 17 98
2020 3 to 10 years in the federal public service 28 35 25 11 2 0 0 63 12 129
2020 11 to 20 years in the federal public service 16 32 28 20 5 0 0 47 25 125
2020 More than 20 years in the federal public service 13 34 23 19 12 0 0 47 30 32
2019 Less than 3 years in the federal public service 37 39 19 3 2 0 0 76 5 113
2019 3 to 10 years in the federal public service 26 38 21 10 6 0 0 64 16 101
2019 11 to 20 years in the federal public service 16 41 22 15 5 1 0 58 20 111
2019 More than 20 years in the federal public service 13 21 37 16 12 0 0 34 29 24
2018 Less than 3 years in the federal public service 50 40 4 3 2 2 0 92 5 64
2018 3 to 10 years in the federal public service 32 31 22 11 5 0 0 62 15 85
2018 11 to 20 years in the federal public service 23 34 22 12 8 0 0 57 21 82
2018 More than 20 years in the federal public service 9 28 47 0 16 0 0 37 16 20
2017 Less than 3 years in the federal public service 40 39 17 2 0 2 0 80 2 53
2017 3 to 10 years in the federal public service 40 31 26 3 0 0 0 71 3 76
2017 11 to 20 years in the federal public service 20 46 21 8 4 0 0 66 12 75
2017 More than 20 years in the federal public service 8 46 23 13 9 0 0 55 22 23
2014 Less than 3 years in the federal public service 57 24 13 7 0 0 0 81 7 16
2014 3 to 10 years in the federal public service 33 37 22 8 1 0 0 69 9 105
2014 11 to 20 years in the federal public service 20 48 17 9 6 0 0 68 15 62
2014 More than 20 years in the federal public service 20 48 10 0 18 0 5 71 19 21

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 51 49 98
2020 3 to 10 years in the federal public service 51 49 130
2020 11 to 20 years in the federal public service 67 33 128
2020 More than 20 years in the federal public service 22 78 32

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 66 15 6 3 0 1 9 90 4 98
2020 3 to 10 years in the federal public service 68 16 5 2 1 3 6 92 2 130
2020 11 to 20 years in the federal public service 75 13 4 3 0 0 5 93 3 128
2020 More than 20 years in the federal public service 66 19 6 3 0 3 3 91 3 32

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Less than 3 years in the federal public service 28 35 37 98
2020 3 to 10 years in the federal public service 33 31 37 130
2020 11 to 20 years in the federal public service 30 27 43 127
2020 More than 20 years in the federal public service 43 28 29 32
2019 Less than 3 years in the federal public service 31 31 38 113
2019 3 to 10 years in the federal public service 29 31 40 102
2019 11 to 20 years in the federal public service 36 30 33 112
2019 More than 20 years in the federal public service 38 21 42 24
2018 Less than 3 years in the federal public service 30 30 41 64
2018 3 to 10 years in the federal public service 26 33 41 85
2018 11 to 20 years in the federal public service 29 28 43 83
2018 More than 20 years in the federal public service 16 48 36 20
2017 Less than 3 years in the federal public service 34 23 43 53
2017 3 to 10 years in the federal public service 23 45 31 76
2017 11 to 20 years in the federal public service 23 28 49 74
2017 More than 20 years in the federal public service 36 38 26 23
2014 Less than 3 years in the federal public service 19 30 51 16
2014 3 to 10 years in the federal public service 42 23 35 104
2014 11 to 20 years in the federal public service 38 19 42 62
2014 More than 20 years in the federal public service 9 29 61 21

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Less than 3 years in the federal public service 0 33 24 3 25 14 28
2020 3 to 10 years in the federal public service 0 35 44 9 10 2 42
2020 11 to 20 years in the federal public service 5 26 54 3 5 7 39
2020 More than 20 years in the federal public service 37 8 41 0 0 14 14
2019 Less than 3 years in the federal public service 0 31 22 3 35 9 35
2019 11 to 20 years in the federal public service 10 32 39 7 0 12 41
2018 3 to 10 years in the federal public service 0 27 55 0 9 9 22
2018 11 to 20 years in the federal public service 17 8 57 9 0 8 24
2017 Less than 3 years in the federal public service 0 34 35 6 19 6 18
2017 3 to 10 years in the federal public service 0 17 65 6 0 11 17
2017 11 to 20 years in the federal public service 18 36 46 0 0 0 17
2014 3 to 10 years in the federal public service 2 25 48 14 9999 11 44
2014 11 to 20 years in the federal public service 4 8 66 17 9999 4 24
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 53 42 4 1 0 0 0 95 1 98
2020 3 to 10 years in the federal public service 51 34 9 5 2 0 0 85 6 130
2020 11 to 20 years in the federal public service 60 31 7 2 1 0 0 91 2 126
2020 More than 20 years in the federal public service 52 32 7 9 0 0 0 84 9 32
2019 Less than 3 years in the federal public service 59 33 5 2 2 0 0 92 3 113
2019 3 to 10 years in the federal public service 60 30 6 4 0 0 0 90 4 101
2019 11 to 20 years in the federal public service 63 23 10 3 1 0 0 87 4 112
2019 More than 20 years in the federal public service 49 42 4 0 4 0 0 91 4 24
2018 Less than 3 years in the federal public service 57 33 3 5 2 0 0 91 6 63
2018 3 to 10 years in the federal public service 54 32 6 7 1 0 0 86 8 84
2018 11 to 20 years in the federal public service 58 35 0 5 2 0 0 93 7 83
2018 More than 20 years in the federal public service 50 45 5 0 0 0 0 95 0 20
2017 Less than 3 years in the federal public service 47 37 9 6 2 0 0 84 8 53
2017 3 to 10 years in the federal public service 44 45 10 0 1 0 0 89 1 76
2017 11 to 20 years in the federal public service 63 32 0 5 0 0 0 95 5 75
2017 More than 20 years in the federal public service 54 38 8 0 0 0 0 92 0 23
2014 Less than 3 years in the federal public service 45 36 19 0 0 0 0 81 0 16
2014 3 to 10 years in the federal public service 50 37 7 6 1 0 0 87 7 105
2014 11 to 20 years in the federal public service 35 50 6 3 5 0 0 85 8 62
2014 More than 20 years in the federal public service 58 38 0 5 0 0 0 95 5 21

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 45 34 9 10 2 0 0 79 12 98
2020 3 to 10 years in the federal public service 31 46 10 9 2 1 0 78 12 129
2020 11 to 20 years in the federal public service 33 44 14 6 4 0 0 76 9 128
2020 More than 20 years in the federal public service 29 46 9 15 0 0 0 76 15 32
2019 Less than 3 years in the federal public service 51 34 11 2 0 3 0 87 2 113
2019 3 to 10 years in the federal public service 34 48 8 7 3 0 0 82 10 102
2019 11 to 20 years in the federal public service 32 52 11 4 1 0 0 84 5 112
2019 More than 20 years in the federal public service 33 50 4 13 0 0 0 83 13 24
2018 Less than 3 years in the federal public service 44 44 6 3 3 0 0 88 6 64
2018 3 to 10 years in the federal public service 32 49 9 5 4 1 0 82 8 85
2018 11 to 20 years in the federal public service 33 43 14 6 4 0 0 76 10 83
2018 More than 20 years in the federal public service 41 50 5 0 5 0 0 91 5 20
2017 Less than 3 years in the federal public service 53 37 8 2 0 0 0 90 2 53
2017 3 to 10 years in the federal public service 32 45 11 10 0 1 0 78 10 76
2017 11 to 20 years in the federal public service 30 49 8 10 3 0 0 79 13 75
2017 More than 20 years in the federal public service 40 43 8 9 0 0 0 83 9 23
2014 Less than 3 years in the federal public service 51 31 6 6 6 0 0 82 12 16
2014 3 to 10 years in the federal public service 29 39 14 12 5 1 0 69 17 105
2014 11 to 20 years in the federal public service 17 40 23 13 5 3 0 58 19 62
2014 More than 20 years in the federal public service 24 58 0 14 5 0 0 82 18 21

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 2 29 30 23 13 2 1 37 32 98
2020 3 to 10 years in the federal public service 9 27 33 23 8 0 0 31 36 130
2020 11 to 20 years in the federal public service 6 18 42 25 6 3 0 32 25 128
2020 More than 20 years in the federal public service 6 26 46 19 3 0 0 22 32 32
2019 Less than 3 years in the federal public service 9 18 31 24 14 1 4 40 28 113
2019 3 to 10 years in the federal public service 10 22 40 19 9 0 0 28 32 102
2019 11 to 20 years in the federal public service 12 25 34 22 5 3 0 27 38 112
2019 More than 20 years in the federal public service 4 38 45 9 4 0 0 13 42 24
2018 Less than 3 years in the federal public service 3 14 34 32 16 2 0 48 17 64
2018 3 to 10 years in the federal public service 9 26 40 20 4 0 1 24 36 85
2018 11 to 20 years in the federal public service 6 21 57 11 5 0 0 16 27 81
2018 More than 20 years in the federal public service 19 39 31 11 0 0 0 11 58 20
2017 Less than 3 years in the federal public service 0 13 28 37 17 0 4 57 14 53
2017 3 to 10 years in the federal public service 2 22 44 19 8 1 3 29 26 76
2017 11 to 20 years in the federal public service 5 27 44 20 1 0 3 22 33 75
2017 More than 20 years in the federal public service 12 21 46 13 3 0 4 17 35 23
2014 Less than 3 years in the federal public service 0 19 57 12 0 0 12 14 22 16
2014 3 to 10 years in the federal public service 10 14 47 22 7 1 1 29 24 105
2014 11 to 20 years in the federal public service 5 19 42 29 3 2 0 33 25 61
2014 More than 20 years in the federal public service 0 15 33 33 10 5 5 47 17 21

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 1 14 22 26 30 5 2 60 16 98
2020 3 to 10 years in the federal public service 6 11 22 38 22 1 0 61 17 129
2020 11 to 20 years in the federal public service 3 9 33 41 11 1 2 53 13 128
2020 More than 20 years in the federal public service 6 17 33 19 23 0 4 43 23 31
2019 Less than 3 years in the federal public service 7 9 19 31 29 4 2 64 17 113
2019 3 to 10 years in the federal public service 7 16 32 29 16 1 0 45 23 102
2019 11 to 20 years in the federal public service 5 20 36 28 8 2 1 37 26 111
2019 More than 20 years in the federal public service 8 21 29 29 8 4 0 39 31 24
2018 Less than 3 years in the federal public service 0 11 22 33 31 2 2 66 11 64
2018 3 to 10 years in the federal public service 6 15 33 35 9 0 1 45 21 85
2018 11 to 20 years in the federal public service 5 17 31 35 11 1 0 46 23 83
2018 More than 20 years in the federal public service 5 14 44 28 5 0 5 35 20 20
2017 Less than 3 years in the federal public service 6 15 15 33 26 0 4 62 22 53
2017 3 to 10 years in the federal public service 1 16 33 27 14 4 5 46 18 76
2017 11 to 20 years in the federal public service 4 18 35 27 11 3 3 40 24 75
2017 More than 20 years in the federal public service 4 27 35 13 12 0 9 27 34 23
2014 Less than 3 years in the federal public service 7 13 30 19 18 7 6 43 23 16
2014 3 to 10 years in the federal public service 5 13 35 35 10 1 1 46 18 105
2014 11 to 20 years in the federal public service 7 11 31 36 14 2 0 51 18 62
2014 More than 20 years in the federal public service 0 10 43 14 29 5 0 45 10 21

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 18 22 22 21 14 2 2 36 42 98
2020 3 to 10 years in the federal public service 16 26 32 19 8 0 0 27 41 128
2020 11 to 20 years in the federal public service 14 22 36 17 10 1 0 27 37 127
2020 More than 20 years in the federal public service 21 25 28 19 6 0 0 25 47 32
2019 Less than 3 years in the federal public service 14 26 28 11 16 3 2 29 42 113
2019 3 to 10 years in the federal public service 15 20 43 14 7 1 0 21 35 102
2019 11 to 20 years in the federal public service 23 23 31 14 4 4 1 20 48 112
2019 More than 20 years in the federal public service 13 31 30 26 0 0 0 26 44 23
2018 Less than 3 years in the federal public service 8 28 19 22 22 2 0 45 36 64
2018 3 to 10 years in the federal public service 17 20 37 17 7 0 2 24 38 84
2018 11 to 20 years in the federal public service 8 24 32 23 12 0 1 35 32 82
2018 More than 20 years in the federal public service 5 19 33 35 9 0 0 44 23 20
2017 Less than 3 years in the federal public service 9 29 31 12 14 0 6 28 40 53
2017 3 to 10 years in the federal public service 8 30 36 13 11 0 2 24 39 75
2017 11 to 20 years in the federal public service 12 24 32 24 7 1 0 31 36 75
2017 More than 20 years in the federal public service 9 22 34 22 9 0 4 33 32 23
2014 Less than 3 years in the federal public service 13 19 24 25 6 0 12 35 37 16
2014 3 to 10 years in the federal public service 15 29 33 17 6 0 0 23 44 105
2014 11 to 20 years in the federal public service 15 25 36 21 0 0 3 22 41 61
2014 More than 20 years in the federal public service 0 24 37 24 9 5 0 35 26 21

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 12 22 28 18 16 3 1 36 35 98
2020 3 to 10 years in the federal public service 17 21 37 16 9 0 0 25 38 129
2020 11 to 20 years in the federal public service 18 24 35 20 3 0 1 23 42 125
2020 More than 20 years in the federal public service 15 38 22 18 7 0 0 25 53 32
2019 Less than 3 years in the federal public service 9 20 27 29 14 1 1 43 29 113
2019 3 to 10 years in the federal public service 15 21 41 18 6 0 0 24 36 101
2019 11 to 20 years in the federal public service 14 33 33 16 2 1 0 18 48 111
2019 More than 20 years in the federal public service 21 33 26 20 0 0 0 20 54 24
2018 Less than 3 years in the federal public service 6 6 39 28 19 2 0 47 13 64
2018 3 to 10 years in the federal public service 12 27 44 14 2 0 1 17 39 85
2018 11 to 20 years in the federal public service 7 36 32 22 2 0 0 24 44 82
2018 More than 20 years in the federal public service 5 66 23 5 0 0 0 5 71 18
2017 Less than 3 years in the federal public service 4 12 29 34 18 0 4 53 16 53
2017 3 to 10 years in the federal public service 2 21 47 19 8 0 2 28 24 76
2017 11 to 20 years in the federal public service 7 30 47 15 1 0 0 17 37 74
2017 More than 20 years in the federal public service 23 21 43 13 0 0 0 13 44 23
2014 Less than 3 years in the federal public service 0 7 25 43 13 0 12 64 8 16
2014 3 to 10 years in the federal public service 11 22 38 20 9 0 0 29 33 105
2014 11 to 20 years in the federal public service 7 25 37 24 5 0 2 29 33 61
2014 More than 20 years in the federal public service 5 24 47 14 5 5 0 20 30 21

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 12 18 20 17 26 4 2 46 32 98
2020 3 to 10 years in the federal public service 15 20 29 22 13 0 2 35 35 129
2020 11 to 20 years in the federal public service 18 30 29 13 5 2 3 19 50 128
2020 More than 20 years in the federal public service 21 19 35 15 10 0 0 25 40 32
2019 Less than 3 years in the federal public service 11 12 19 26 27 2 3 56 24 113
2019 3 to 10 years in the federal public service 15 19 24 20 18 4 1 39 36 101
2019 11 to 20 years in the federal public service 15 25 31 13 12 3 1 26 42 112
2019 More than 20 years in the federal public service 9 39 17 9 18 0 9 29 52 23
2018 Less than 3 years in the federal public service 3 14 19 28 33 3 0 63 18 64
2018 3 to 10 years in the federal public service 14 18 41 18 7 0 2 25 33 85
2018 11 to 20 years in the federal public service 7 33 33 20 5 0 1 26 41 82
2018 More than 20 years in the federal public service 14 41 41 5 0 0 0 5 55 20
2017 Less than 3 years in the federal public service 4 13 19 28 23 4 9 59 20 53
2017 3 to 10 years in the federal public service 7 18 31 20 16 3 6 39 27 75
2017 11 to 20 years in the federal public service 12 23 43 16 5 1 0 22 35 75
2017 More than 20 years in the federal public service 27 22 31 13 3 0 4 17 51 23
2014 Less than 3 years in the federal public service 0 26 18 31 13 0 12 50 29 16
2014 3 to 10 years in the federal public service 9 22 30 25 8 3 2 36 33 105
2014 11 to 20 years in the federal public service 5 17 34 28 9 2 5 40 24 61
2014 More than 20 years in the federal public service 5 29 23 19 19 5 0 40 35 21

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 6 6 24 29 23 8 5 59 14 97
2020 3 to 10 years in the federal public service 5 15 22 33 21 1 3 56 20 129
2020 11 to 20 years in the federal public service 6 11 32 42 9 0 0 51 17 128
2020 More than 20 years in the federal public service 6 21 23 37 10 0 3 48 28 32
2019 Less than 3 years in the federal public service 9 15 18 21 28 5 4 54 26 113
2019 3 to 10 years in the federal public service 11 16 31 24 16 3 0 41 27 102
2019 11 to 20 years in the federal public service 16 15 29 23 11 3 2 36 33 112
2019 More than 20 years in the federal public service 18 18 26 26 9 0 4 36 37 23
2018 Less than 3 years in the federal public service 3 11 22 37 22 5 0 62 15 63
2018 3 to 10 years in the federal public service 7 16 40 25 10 1 1 36 23 83
2018 11 to 20 years in the federal public service 7 15 28 28 16 1 4 47 24 82
2018 More than 20 years in the federal public service 5 11 58 22 0 0 5 23 16 20
2017 Less than 3 years in the federal public service 6 16 38 16 13 2 9 33 24 53
2017 3 to 10 years in the federal public service 9 20 39 15 11 1 6 27 31 76
2017 11 to 20 years in the federal public service 11 22 25 36 5 1 0 42 33 75
2017 More than 20 years in the federal public service 14 35 25 13 4 0 8 19 53 23
2014 Less than 3 years in the federal public service 13 26 12 31 6 0 12 42 44 16
2014 3 to 10 years in the federal public service 7 19 24 30 17 1 2 48 27 105
2014 11 to 20 years in the federal public service 8 14 36 24 13 2 3 39 23 61
2014 More than 20 years in the federal public service 10 19 32 24 5 10 0 32 32 21

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 11 14 26 19 23 5 2 45 27 96
2020 3 to 10 years in the federal public service 10 20 33 25 12 0 0 37 30 129
2020 11 to 20 years in the federal public service 8 15 47 21 7 2 0 29 24 127
2020 More than 20 years in the federal public service 9 25 45 9 10 4 0 19 35 32
2019 Less than 3 years in the federal public service 10 19 31 18 16 4 3 36 31 113
2019 3 to 10 years in the federal public service 11 17 36 27 8 1 1 35 28 102
2019 11 to 20 years in the federal public service 16 21 42 10 7 4 0 18 39 112
2019 More than 20 years in the federal public service 9 33 41 17 0 0 0 17 42 24
2018 Less than 3 years in the federal public service 3 20 39 19 14 5 0 34 24 64
2018 3 to 10 years in the federal public service 12 15 35 28 8 0 1 37 27 85
2018 11 to 20 years in the federal public service 7 13 45 22 10 2 0 33 21 82
2018 More than 20 years in the federal public service 5 23 31 36 5 0 0 41 28 20
2017 Less than 3 years in the federal public service 8 16 24 24 20 2 8 48 26 52
2017 3 to 10 years in the federal public service 7 16 33 22 16 1 5 41 24 75
2017 11 to 20 years in the federal public service 5 19 46 19 7 3 1 26 25 75
2017 More than 20 years in the federal public service 8 19 39 18 12 0 4 31 28 23
2014 Less than 3 years in the federal public service 0 7 50 31 0 0 12 35 7 16
2014 3 to 10 years in the federal public service 10 25 35 21 8 2 0 30 35 105
2014 11 to 20 years in the federal public service 10 18 41 18 9 0 3 29 29 61
2014 More than 20 years in the federal public service 0 19 57 15 5 5 0 20 20 21

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 3 17 28 24 25 0 2 50 21 97
2020 3 to 10 years in the federal public service 4 17 45 27 8 0 0 34 21 129
2020 11 to 20 years in the federal public service 1 8 41 42 8 0 0 51 9 128
2020 More than 20 years in the federal public service 0 32 35 20 10 0 3 31 33 32
2019 Less than 3 years in the federal public service 2 9 33 32 22 1 2 56 11 113
2019 3 to 10 years in the federal public service 3 14 33 30 20 0 0 50 17 102
2019 11 to 20 years in the federal public service 5 14 37 31 11 1 1 43 19 112
2019 More than 20 years in the federal public service 4 30 46 21 0 0 0 21 34 24

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 37 39 12 8 1 2 0 78 9 98
2020 3 to 10 years in the federal public service 26 41 20 10 3 0 0 67 13 127
2020 11 to 20 years in the federal public service 24 46 13 12 4 1 0 71 16 127
2020 More than 20 years in the federal public service 9 54 10 19 3 6 0 67 23 32
2019 Less than 3 years in the federal public service 33 34 16 10 2 5 0 71 12 113
2019 3 to 10 years in the federal public service 20 42 18 11 10 0 0 62 21 102
2019 11 to 20 years in the federal public service 16 45 17 16 4 1 0 62 21 112
2019 More than 20 years in the federal public service 13 65 4 9 9 0 0 78 18 23

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 61 23 3 10 2 1 0 85 12 97
2020 3 to 10 years in the federal public service 61 23 4 8 5 0 0 83 13 130
2020 11 to 20 years in the federal public service 59 27 5 5 4 0 0 86 9 128
2020 More than 20 years in the federal public service 54 28 3 12 3 0 0 82 15 32
2019 Less than 3 years in the federal public service 61 23 4 9 1 1 0 85 10 113
2019 3 to 10 years in the federal public service 52 32 6 6 3 1 0 85 9 102
2019 11 to 20 years in the federal public service 53 28 7 7 4 1 0 82 11 111
2019 More than 20 years in the federal public service 50 38 4 0 8 0 0 88 8 24
2018 Less than 3 years in the federal public service 55 22 12 9 2 0 0 77 11 64
2018 3 to 10 years in the federal public service 40 38 7 8 6 0 0 79 14 84
2018 11 to 20 years in the federal public service 54 24 9 8 5 0 0 78 13 82
2018 More than 20 years in the federal public service 58 27 15 0 0 0 0 85 0 19
2017 Less than 3 years in the federal public service 57 29 8 7 0 0 0 85 7 53
2017 3 to 10 years in the federal public service 52 35 4 7 3 0 0 87 9 76
2017 11 to 20 years in the federal public service 54 28 7 5 4 1 0 83 10 75
2017 More than 20 years in the federal public service 66 30 0 0 4 0 0 96 4 23
2014 Less than 3 years in the federal public service 45 55 0 0 0 0 0 100 0 16
2014 3 to 10 years in the federal public service 55 26 6 9 3 1 0 82 12 105
2014 11 to 20 years in the federal public service 49 29 10 10 3 0 0 78 13 62
2014 More than 20 years in the federal public service 61 34 5 0 0 0 0 95 0 21

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 70 21 2 6 1 0 0 91 7 97
2020 3 to 10 years in the federal public service 59 26 5 8 1 0 0 85 10 130
2020 11 to 20 years in the federal public service 67 28 4 2 0 0 0 95 2 128
2020 More than 20 years in the federal public service 62 26 9 3 0 0 0 88 3 32
2019 Less than 3 years in the federal public service 71 20 4 3 0 1 0 92 3 112
2019 3 to 10 years in the federal public service 63 28 3 5 1 0 0 91 6 102
2019 11 to 20 years in the federal public service 60 32 5 1 2 0 0 92 3 111
2019 More than 20 years in the federal public service 67 29 0 0 4 0 0 96 4 24
2018 Less than 3 years in the federal public service 75 14 11 0 0 0 0 89 0 64
2018 3 to 10 years in the federal public service 45 38 7 6 4 0 0 83 10 84
2018 11 to 20 years in the federal public service 62 24 8 5 1 0 0 86 6 83
2018 More than 20 years in the federal public service 73 22 5 0 0 0 0 95 0 19
2017 Less than 3 years in the federal public service 64 31 5 0 0 0 0 95 0 53
2017 3 to 10 years in the federal public service 60 33 7 0 0 0 0 93 0 76
2017 11 to 20 years in the federal public service 58 34 4 0 4 0 0 92 4 75
2017 More than 20 years in the federal public service 74 21 0 4 0 0 0 96 4 23
2014 Less than 3 years in the federal public service 57 37 6 0 0 0 0 94 0 16
2014 3 to 10 years in the federal public service 54 32 5 6 3 0 0 87 9 103
2014 11 to 20 years in the federal public service 56 35 2 7 0 0 0 92 7 62
2014 More than 20 years in the federal public service 53 38 0 5 5 0 0 91 9 21

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 60 24 8 8 0 0 0 84 8 97
2020 3 to 10 years in the federal public service 55 32 5 5 2 0 0 87 8 127
2020 11 to 20 years in the federal public service 60 32 4 4 0 0 0 92 4 128
2020 More than 20 years in the federal public service 49 39 9 3 0 0 0 88 3 32
2019 Less than 3 years in the federal public service 59 32 6 1 0 2 0 93 1 113
2019 3 to 10 years in the federal public service 64 25 7 4 1 0 0 88 5 102
2019 11 to 20 years in the federal public service 58 27 10 5 0 0 0 85 5 110
2019 More than 20 years in the federal public service 66 25 0 4 4 0 0 92 8 24
2018 Less than 3 years in the federal public service 56 34 8 0 2 0 0 91 2 64
2018 3 to 10 years in the federal public service 45 40 6 5 2 1 0 87 7 84
2018 11 to 20 years in the federal public service 56 23 9 10 1 0 0 80 11 83
2018 More than 20 years in the federal public service 58 42 0 0 0 0 0 100 0 19

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 56 33 6 3 1 1 0 90 4 98
2020 3 to 10 years in the federal public service 44 36 8 6 3 2 0 82 9 130
2020 11 to 20 years in the federal public service 41 41 9 6 1 2 0 84 7 128
2020 More than 20 years in the federal public service 32 56 6 3 3 0 0 88 6 32
2019 Less than 3 years in the federal public service 64 28 4 2 0 1 0 93 3 112
2019 3 to 10 years in the federal public service 39 42 8 4 3 4 0 84 7 102
2019 11 to 20 years in the federal public service 38 37 9 11 3 3 0 77 14 112
2019 More than 20 years in the federal public service 47 31 5 9 4 5 0 82 13 23
2018 Less than 3 years in the federal public service 64 27 5 0 2 3 0 93 2 63
2018 3 to 10 years in the federal public service 46 40 5 5 1 4 0 89 6 85
2018 11 to 20 years in the federal public service 45 38 11 4 1 1 0 84 5 82
2018 More than 20 years in the federal public service 52 39 9 0 0 0 0 91 0 20
2017 Less than 3 years in the federal public service 54 28 10 2 0 6 0 87 2 53
2017 3 to 10 years in the federal public service 48 40 5 4 0 3 0 91 4 76
2017 11 to 20 years in the federal public service 43 44 1 7 4 1 0 88 11 75
2017 More than 20 years in the federal public service 40 47 9 0 4 0 0 87 4 23
2014 Less than 3 years in the federal public service 56 38 0 0 0 6 0 100 0 16
2014 3 to 10 years in the federal public service 52 35 6 4 3 1 0 88 7 105
2014 11 to 20 years in the federal public service 36 47 5 10 0 2 0 85 10 61
2014 More than 20 years in the federal public service 39 57 5 0 0 0 0 95 0 21

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 59 29 4 7 0 1 0 89 7 96
2020 3 to 10 years in the federal public service 45 33 11 5 3 3 0 80 8 130
2020 11 to 20 years in the federal public service 44 37 10 5 1 2 0 83 7 128
2020 More than 20 years in the federal public service 38 41 13 3 3 3 0 81 6 32
2019 Less than 3 years in the federal public service 62 29 7 0 0 3 0 93 0 112
2019 3 to 10 years in the federal public service 41 39 14 1 2 3 0 83 3 102
2019 11 to 20 years in the federal public service 49 32 13 3 2 2 0 83 4 111
2019 More than 20 years in the federal public service 41 42 4 8 4 0 0 83 12 24
2018 Less than 3 years in the federal public service 50 28 12 2 3 3 2 82 5 64
2018 3 to 10 years in the federal public service 48 35 11 2 0 4 0 87 2 85
2018 11 to 20 years in the federal public service 43 36 13 4 0 4 0 82 4 82
2018 More than 20 years in the federal public service 45 41 0 9 5 0 0 86 14 20
2017 Less than 3 years in the federal public service 58 29 4 2 0 7 0 93 2 53
2017 3 to 10 years in the federal public service 41 40 5 4 0 9 0 90 4 76
2017 11 to 20 years in the federal public service 38 37 15 4 1 5 0 79 5 75
2017 More than 20 years in the federal public service 41 47 9 4 0 0 0 87 4 23
2014 Less than 3 years in the federal public service 62 26 0 0 0 13 0 100 0 16
2014 3 to 10 years in the federal public service 50 35 8 0 4 4 0 88 4 105
2014 11 to 20 years in the federal public service 32 33 20 5 0 10 0 73 5 62
2014 More than 20 years in the federal public service 48 43 9 0 0 0 0 91 0 21

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 72 21 6 1 0 0 0 93 1 98
2020 3 to 10 years in the federal public service 62 25 5 5 3 0 0 87 8 130
2020 11 to 20 years in the federal public service 65 26 5 3 1 0 0 91 4 127
2020 More than 20 years in the federal public service 47 38 6 0 9 0 0 85 9 32
2019 Less than 3 years in the federal public service 79 18 2 2 0 0 0 97 2 113
2019 3 to 10 years in the federal public service 61 27 7 4 1 0 0 88 5 101
2019 11 to 20 years in the federal public service 59 27 11 2 1 0 0 86 3 111
2019 More than 20 years in the federal public service 58 26 8 8 0 0 0 83 8 24
2018 Less than 3 years in the federal public service 78 21 0 0 2 0 0 98 2 63
2018 3 to 10 years in the federal public service 55 35 4 5 1 0 0 91 6 85
2018 11 to 20 years in the federal public service 51 36 7 5 1 0 0 87 6 82
2018 More than 20 years in the federal public service 58 37 5 0 0 0 0 95 0 20
2017 Less than 3 years in the federal public service 81 13 6 0 0 0 0 94 0 53
2017 3 to 10 years in the federal public service 61 31 7 1 0 0 0 92 1 76
2017 11 to 20 years in the federal public service 48 43 4 3 3 0 0 91 5 75
2017 More than 20 years in the federal public service 52 39 5 4 0 0 0 91 4 23
2014 Less than 3 years in the federal public service 68 32 0 0 0 0 0 100 0 16
2014 3 to 10 years in the federal public service 59 32 2 3 4 0 0 92 6 105
2014 11 to 20 years in the federal public service 47 39 8 5 2 0 0 85 6 62
2014 More than 20 years in the federal public service 43 52 5 0 0 0 0 95 0 21

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 63 19 6 2 1 6 3 90 3 98
2020 3 to 10 years in the federal public service 59 22 7 2 2 5 4 88 4 130
2020 11 to 20 years in the federal public service 59 25 6 2 4 2 3 88 6 128
2020 More than 20 years in the federal public service 40 34 10 6 3 7 0 80 10 32

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 42 28 12 7 1 8 1 78 9 98
2020 3 to 10 years in the federal public service 37 30 20 5 3 6 0 71 8 130
2020 11 to 20 years in the federal public service 35 34 18 5 3 5 0 73 8 128
2020 More than 20 years in the federal public service 31 32 28 3 3 3 0 65 6 32

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 62 21 4 4 1 4 4 90 6 98
2020 3 to 10 years in the federal public service 49 26 6 6 5 6 2 82 12 130
2020 11 to 20 years in the federal public service 50 30 6 4 4 6 2 86 8 127
2020 More than 20 years in the federal public service 44 28 12 6 3 7 0 77 10 32

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 42 27 11 8 2 8 2 77 11 98
2020 3 to 10 years in the federal public service 31 27 14 10 6 8 4 65 19 129
2020 11 to 20 years in the federal public service 32 35 14 9 3 3 5 73 13 128
2020 More than 20 years in the federal public service 35 34 13 6 3 10 0 76 10 32
2019 Less than 3 years in the federal public service 39 25 13 6 2 11 4 76 9 113
2019 3 to 10 years in the federal public service 33 27 18 6 3 11 2 69 10 102
2019 11 to 20 years in the federal public service 30 33 18 9 4 5 2 67 14 111
2019 More than 20 years in the federal public service 33 46 4 4 4 8 0 86 9 24
2018 Less than 3 years in the federal public service 32 28 12 3 3 17 5 76 8 64
2018 3 to 10 years in the federal public service 23 33 20 11 8 2 2 59 20 84
2018 11 to 20 years in the federal public service 35 32 10 11 5 5 2 72 17 83
2018 More than 20 years in the federal public service 20 48 15 12 0 5 0 72 12 19
2017 Less than 3 years in the federal public service 36 17 14 13 2 15 3 65 18 53
2017 3 to 10 years in the federal public service 29 36 8 13 1 7 7 75 16 76
2017 11 to 20 years in the federal public service 29 28 17 10 4 8 3 64 16 75
2017 More than 20 years in the federal public service 39 43 8 0 4 5 0 87 4 23
2014 Less than 3 years in the federal public service 41 13 13 13 0 20 0 67 17 15
2014 3 to 10 years in the federal public service 26 33 13 10 6 6 7 68 17 105
2014 11 to 20 years in the federal public service 36 27 18 8 3 6 2 68 12 62
2014 More than 20 years in the federal public service 43 24 10 5 10 5 5 74 16 21

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 37 30 11 15 3 4 0 70 19 97
2020 3 to 10 years in the federal public service 36 35 8 13 5 3 0 73 18 130
2020 11 to 20 years in the federal public service 44 27 11 10 5 2 1 73 15 128
2020 More than 20 years in the federal public service 34 35 6 18 0 3 3 74 19 32
2019 Less than 3 years in the federal public service 37 33 9 9 3 8 1 78 13 113
2019 3 to 10 years in the federal public service 44 24 9 13 7 3 0 69 21 101
2019 11 to 20 years in the federal public service 37 27 17 12 3 2 2 67 16 112
2019 More than 20 years in the federal public service 50 25 13 8 0 4 0 78 9 24
2018 Less than 3 years in the federal public service 41 25 19 3 3 6 3 73 7 64
2018 3 to 10 years in the federal public service 36 34 11 11 6 1 1 72 17 85
2018 11 to 20 years in the federal public service 39 30 12 14 3 1 1 70 18 83
2018 More than 20 years in the federal public service 56 16 14 5 5 0 5 76 10 20
2017 Less than 3 years in the federal public service 38 29 12 15 4 3 0 69 19 53
2017 3 to 10 years in the federal public service 45 27 16 8 3 1 0 73 11 76
2017 11 to 20 years in the federal public service 39 40 8 6 3 4 0 82 9 75
2017 More than 20 years in the federal public service 44 44 4 4 0 4 0 91 4 23
2014 Less than 3 years in the federal public service 64 30 6 0 0 0 0 94 0 16
2014 3 to 10 years in the federal public service 36 43 6 10 5 0 0 79 15 105
2014 11 to 20 years in the federal public service 40 29 12 13 5 2 0 70 18 62
2014 More than 20 years in the federal public service 57 33 5 5 0 0 0 90 5 21

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 52 33 8 7 0 0 0 85 7 98
2020 3 to 10 years in the federal public service 41 32 17 8 2 0 0 73 10 130
2020 11 to 20 years in the federal public service 41 31 20 6 1 1 0 73 7 128
2020 More than 20 years in the federal public service 34 38 22 6 0 0 0 72 6 32
2019 Less than 3 years in the federal public service 52 35 8 4 0 1 0 88 4 112
2019 3 to 10 years in the federal public service 39 30 21 5 3 2 0 70 8 100
2019 11 to 20 years in the federal public service 37 30 21 8 2 3 0 69 10 111
2019 More than 20 years in the federal public service 41 38 8 8 4 0 0 79 12 24
2018 Less than 3 years in the federal public service 53 32 6 3 3 3 0 87 7 63
2018 3 to 10 years in the federal public service 40 36 14 5 2 2 0 78 7 85
2018 11 to 20 years in the federal public service 35 39 23 3 0 0 0 74 3 83
2018 More than 20 years in the federal public service 45 36 14 5 0 0 0 81 5 20

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 37 16 11 11 5 18 1 66 20 97
2020 3 to 10 years in the federal public service 30 21 13 11 11 14 0 59 25 130
2020 11 to 20 years in the federal public service 26 24 16 11 6 14 4 61 20 128
2020 More than 20 years in the federal public service 25 19 12 16 15 7 6 50 36 32
2019 Less than 3 years in the federal public service 30 25 17 7 3 17 2 68 12 113
2019 3 to 10 years in the federal public service 20 32 18 7 11 12 0 59 20 102
2019 11 to 20 years in the federal public service 19 19 18 9 11 21 3 50 27 108
2019 More than 20 years in the federal public service 25 21 25 4 13 13 0 52 19 24
2018 Less than 3 years in the federal public service 26 29 8 9 3 23 2 73 17 64
2018 3 to 10 years in the federal public service 22 25 22 7 9 12 2 55 19 85
2018 11 to 20 years in the federal public service 17 21 28 12 5 13 3 46 20 83
2018 More than 20 years in the federal public service 34 22 30 5 9 0 0 56 14 20
2017 Less than 3 years in the federal public service 30 21 9 10 4 24 2 69 18 53
2017 3 to 10 years in the federal public service 24 19 16 13 9 16 3 54 27 76
2017 11 to 20 years in the federal public service 28 14 20 11 12 11 4 49 27 75
2017 More than 20 years in the federal public service 21 23 18 14 4 17 5 55 23 23
2014 Less than 3 years in the federal public service 44 19 12 7 0 18 0 77 8 16
2014 3 to 10 years in the federal public service 14 22 27 9 12 13 3 43 25 105
2014 11 to 20 years in the federal public service 19 19 18 19 15 10 0 42 38 62
2014 More than 20 years in the federal public service 19 5 5 42 5 15 9 32 62 21

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 40 37 4 17 1 0 0 77 18 98
2020 3 to 10 years in the federal public service 38 46 5 8 4 0 0 84 12 130
2020 11 to 20 years in the federal public service 32 53 3 9 2 0 0 85 12 128
2020 More than 20 years in the federal public service 24 63 7 6 0 0 0 87 6 32

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 35 41 8 13 2 0 0 76 16 98
2020 3 to 10 years in the federal public service 26 45 12 11 5 1 0 72 16 130
2020 11 to 20 years in the federal public service 29 42 10 14 5 0 0 72 18 127
2020 More than 20 years in the federal public service 26 56 0 18 0 0 0 82 18 32
2019 Less than 3 years in the federal public service 54 32 2 9 3 0 0 86 12 112
2019 3 to 10 years in the federal public service 49 30 7 10 4 0 0 79 14 102
2019 11 to 20 years in the federal public service 42 34 6 13 5 0 1 76 17 112
2019 More than 20 years in the federal public service 58 17 0 21 4 0 0 75 25 24
2017 Less than 3 years in the federal public service 48 42 0 6 4 0 0 90 10 53
2017 3 to 10 years in the federal public service 41 36 6 15 3 0 0 76 17 76
2017 11 to 20 years in the federal public service 38 30 8 17 7 0 0 68 24 75
2017 More than 20 years in the federal public service 57 38 0 5 0 0 0 95 5 23
2014 Less than 3 years in the federal public service 55 18 7 20 0 0 0 74 20 16
2014 3 to 10 years in the federal public service 51 31 8 8 3 0 0 82 11 104
2014 11 to 20 years in the federal public service 45 42 6 3 3 0 0 87 7 62
2014 More than 20 years in the federal public service 58 28 5 9 0 0 0 86 9 21

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 51 26 7 13 2 0 0 78 15 95
2020 3 to 10 years in the federal public service 41 40 10 3 5 1 1 82 8 130
2020 11 to 20 years in the federal public service 41 40 7 8 2 1 0 83 10 127
2020 More than 20 years in the federal public service 35 41 13 6 3 0 3 78 9 32
2019 Less than 3 years in the federal public service 58 29 4 6 3 0 1 87 8 110
2019 3 to 10 years in the federal public service 48 38 6 5 3 0 0 86 8 101
2019 11 to 20 years in the federal public service 48 35 8 8 0 1 0 83 8 110
2019 More than 20 years in the federal public service 43 44 9 4 0 0 0 87 4 23
2017 Less than 3 years in the federal public service 63 27 6 0 3 0 0 90 3 52
2017 3 to 10 years in the federal public service 48 42 5 5 0 0 0 89 5 76
2017 11 to 20 years in the federal public service 45 41 7 7 0 0 0 87 7 75
2017 More than 20 years in the federal public service 40 60 0 0 0 0 0 100 0 23
2014 Less than 3 years in the federal public service 41 32 13 14 0 0 0 73 14 15
2014 3 to 10 years in the federal public service 52 34 8 6 1 1 0 86 7 105
2014 11 to 20 years in the federal public service 58 35 2 5 0 0 0 93 5 62
2014 More than 20 years in the federal public service 76 19 5 0 0 0 0 95 0 21

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 79 14 2 5 0 0 0 93 5 98
2020 3 to 10 years in the federal public service 85 11 1 1 2 1 0 97 3 130
2020 11 to 20 years in the federal public service 83 13 2 1 1 0 0 96 2 127
2020 More than 20 years in the federal public service 72 25 3 0 0 0 0 97 0 32
2017 Less than 3 years in the federal public service 80 17 0 4 0 0 0 96 4 53
2017 3 to 10 years in the federal public service 79 17 4 0 0 0 0 96 0 76
2017 11 to 20 years in the federal public service 72 21 1 5 0 0 0 93 5 74
2017 More than 20 years in the federal public service 61 39 0 0 0 0 0 100 0 23
2014 Less than 3 years in the federal public service 88 12 0 0 0 0 0 100 0 16
2014 3 to 10 years in the federal public service 78 16 3 2 0 1 0 95 2 104
2014 11 to 20 years in the federal public service 67 22 3 3 2 0 2 92 5 62
2014 More than 20 years in the federal public service 86 14 0 0 0 0 0 100 0 21

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 40 28 8 7 4 5 7 78 13 98
2020 3 to 10 years in the federal public service 35 36 18 5 2 3 1 74 7 129
2020 11 to 20 years in the federal public service 34 27 21 9 3 5 2 64 13 128
2020 More than 20 years in the federal public service 25 45 18 4 3 6 0 74 7 32
2019 Less than 3 years in the federal public service 37 25 11 7 5 11 5 73 14 112
2019 3 to 10 years in the federal public service 29 34 19 7 2 8 2 69 10 102
2019 11 to 20 years in the federal public service 31 26 23 6 7 4 2 61 14 112
2019 More than 20 years in the federal public service 42 30 25 4 0 0 0 71 4 24

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 11 89 130
2020 11 to 20 years in the federal public service 5 95 128
2019 Less than 3 years in the federal public service 9 91 112
2019 11 to 20 years in the federal public service 13 87 112
2018 3 to 10 years in the federal public service 13 87 85
2018 11 to 20 years in the federal public service 10 90 83

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 60 40 15
2019 11 to 20 years in the federal public service 33 67 15
2018 3 to 10 years in the federal public service 45 55 11

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 60 40 15

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 15

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 15
2019 11 to 20 years in the federal public service 0 100 15
2018 3 to 10 years in the federal public service 0 100 11

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 15
2018 3 to 10 years in the federal public service 0 100 11

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 15
2018 3 to 10 years in the federal public service 0 100 11

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 0 100 11

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 39 61 15

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 66 34 15
2019 11 to 20 years in the federal public service 33 67 15

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 60 40 15

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 52 48 15
2019 11 to 20 years in the federal public service 67 33 15

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 53 47 15
2019 11 to 20 years in the federal public service 39 61 15

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 47 53 15

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 40 60 15

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 15
2019 11 to 20 years in the federal public service 0 100 15
2018 3 to 10 years in the federal public service 0 100 11

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 15
2018 3 to 10 years in the federal public service 0 100 11

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 54 46 15
2018 3 to 10 years in the federal public service 55 45 11

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 0 100 11

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 55 45 11

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 39 61 15

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 33 67 15

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 0 100 11

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 15
2018 3 to 10 years in the federal public service 0 100 11

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 15

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 0 100 11

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 55 45 11

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 0 100 11

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 0 100 11

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 15
2018 3 to 10 years in the federal public service 0 100 11

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 40 60 15

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 60 40 15

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 15

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 15
2018 3 to 10 years in the federal public service 0 100 11

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 0 100 11

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 21 8 14 8 1 38 10 56 17 98
2020 3 to 10 years in the federal public service 18 14 8 7 8 38 9 58 27 130
2020 11 to 20 years in the federal public service 18 15 12 6 3 41 5 61 17 128
2020 More than 20 years in the federal public service 12 10 28 3 6 28 12 37 15 32
2019 Less than 3 years in the federal public service 21 9 12 3 3 32 19 62 13 112
2019 3 to 10 years in the federal public service 16 14 14 10 4 40 3 52 24 102
2019 11 to 20 years in the federal public service 17 12 21 7 4 31 8 48 18 111
2019 More than 20 years in the federal public service 25 13 17 8 8 25 4 53 23 24
2018 Less than 3 years in the federal public service 16 10 16 5 2 42 11 54 13 64
2018 3 to 10 years in the federal public service 18 24 15 6 4 31 4 63 14 85
2018 11 to 20 years in the federal public service 15 14 16 9 2 39 5 51 21 83
2018 More than 20 years in the federal public service 47 9 16 5 0 19 5 73 6 20
2017 Less than 3 years in the federal public service 25 15 4 2 0 45 9 87 5 53
2017 3 to 10 years in the federal public service 17 16 13 8 1 37 8 60 17 76
2017 11 to 20 years in the federal public service 11 15 21 7 4 37 5 44 19 74
2017 More than 20 years in the federal public service 39 21 12 0 4 18 5 78 5 23
2014 Less than 3 years in the federal public service 12 6 0 7 0 44 31 74 26 16
2014 3 to 10 years in the federal public service 10 17 15 5 7 37 9 50 23 105
2014 11 to 20 years in the federal public service 6 12 25 5 2 40 10 38 13 62
2014 More than 20 years in the federal public service 19 14 19 14 5 25 5 46 26 21

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 40 24 15 3 0 16 1 78 4 98
2020 3 to 10 years in the federal public service 33 31 13 6 5 12 0 73 12 130
2020 11 to 20 years in the federal public service 39 30 12 5 2 10 1 77 9 128
2020 More than 20 years in the federal public service 35 35 15 6 0 6 3 77 6 32
2019 Less than 3 years in the federal public service 50 19 12 3 2 14 0 80 6 113
2019 3 to 10 years in the federal public service 39 21 13 9 4 14 0 70 15 102
2019 11 to 20 years in the federal public service 35 24 20 7 4 9 2 66 12 112
2019 More than 20 years in the federal public service 46 17 21 4 4 8 0 68 9 24
2018 Less than 3 years in the federal public service 42 28 11 2 3 14 0 82 6 63
2018 3 to 10 years in the federal public service 28 39 15 2 5 9 1 75 8 85
2018 11 to 20 years in the federal public service 33 31 20 8 2 6 0 67 11 83
2018 More than 20 years in the federal public service 58 28 9 5 0 0 0 86 5 20
2017 Less than 3 years in the federal public service 44 26 10 4 0 15 2 84 5 53
2017 3 to 10 years in the federal public service 29 30 21 8 0 9 3 68 9 76
2017 11 to 20 years in the federal public service 27 32 18 7 4 12 0 67 12 74
2017 More than 20 years in the federal public service 39 39 8 4 0 9 0 86 5 23
2014 Less than 3 years in the federal public service 25 18 13 0 0 37 7 78 0 16
2014 3 to 10 years in the federal public service 26 23 19 9 5 16 2 60 16 105
2014 11 to 20 years in the federal public service 21 27 28 6 2 16 0 57 10 62
2014 More than 20 years in the federal public service 38 39 0 9 9 5 0 81 19 21

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 9 91 130
2020 11 to 20 years in the federal public service 6 94 128
2019 Less than 3 years in the federal public service 4 96 113
2019 11 to 20 years in the federal public service 4 96 111
2018 3 to 10 years in the federal public service 6 94 84
2018 11 to 20 years in the federal public service 7 93 82

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 11

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 11

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 11

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 47 53 11

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 11

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 11

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 11

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 11

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 11

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 11

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 11

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 11

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 46 54 11

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 11

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 11

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 24 10 17 1 0 39 9 66 2 98
2020 3 to 10 years in the federal public service 18 11 11 2 3 44 10 63 12 130
2020 11 to 20 years in the federal public service 19 8 17 3 2 45 7 56 10 128
2020 More than 20 years in the federal public service 12 16 23 3 9 25 12 45 19 32
2019 Less than 3 years in the federal public service 25 6 11 0 1 39 17 72 2 112
2019 3 to 10 years in the federal public service 19 12 13 2 1 48 6 65 7 102
2019 11 to 20 years in the federal public service 15 10 22 2 2 40 9 50 7 111
2019 More than 20 years in the federal public service 25 13 13 4 8 33 4 60 20 24
2018 Less than 3 years in the federal public service 21 5 14 0 3 46 11 60 7 63
2018 3 to 10 years in the federal public service 19 18 18 0 2 38 6 65 4 85
2018 11 to 20 years in the federal public service 13 13 23 3 0 44 3 49 7 83
2018 More than 20 years in the federal public service 41 6 11 9 0 28 5 70 14 20
2017 Less than 3 years in the federal public service 30 15 6 0 0 43 6 88 0 53
2017 3 to 10 years in the federal public service 12 16 18 0 0 45 9 61 0 76
2017 11 to 20 years in the federal public service 11 8 20 1 1 51 8 45 7 75
2017 More than 20 years in the federal public service 21 8 21 0 0 40 10 58 0 23
2014 Less than 3 years in the federal public service 6 6 7 0 0 57 24 64 0 16
2014 3 to 10 years in the federal public service 14 8 17 0 3 44 14 53 7 105
2014 11 to 20 years in the federal public service 10 9 21 3 0 45 12 44 7 62
2014 More than 20 years in the federal public service 18 9 19 0 0 44 10 59 0 21

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 42 23 16 1 0 16 2 79 1 98
2020 3 to 10 years in the federal public service 36 32 8 3 3 17 1 82 8 130
2020 11 to 20 years in the federal public service 39 28 13 5 1 11 2 77 8 128
2020 More than 20 years in the federal public service 41 22 18 9 0 6 3 70 10 32
2019 Less than 3 years in the federal public service 55 19 11 1 1 14 1 86 2 112
2019 3 to 10 years in the federal public service 41 24 14 2 2 17 0 79 5 102
2019 11 to 20 years in the federal public service 41 21 21 3 1 12 1 71 4 112
2019 More than 20 years in the federal public service 41 17 21 0 8 13 0 67 9 24
2018 Less than 3 years in the federal public service 45 27 13 0 3 13 0 82 4 63
2018 3 to 10 years in the federal public service 33 38 12 1 2 11 2 82 4 84
2018 11 to 20 years in the federal public service 29 35 21 5 0 11 0 71 5 83
2018 More than 20 years in the federal public service 58 28 5 5 0 5 0 90 5 20
2017 Less than 3 years in the federal public service 49 19 10 2 0 19 2 85 2 53
2017 3 to 10 years in the federal public service 28 37 18 1 3 12 1 75 5 76
2017 11 to 20 years in the federal public service 32 29 19 0 1 17 1 75 2 75
2017 More than 20 years in the federal public service 35 43 12 0 0 9 0 86 0 23
2014 Less than 3 years in the federal public service 31 6 7 0 0 57 0 85 0 16
2014 3 to 10 years in the federal public service 32 23 18 1 3 20 3 72 5 105
2014 11 to 20 years in the federal public service 26 24 23 6 0 19 2 63 8 62
2014 More than 20 years in the federal public service 33 34 19 0 0 15 0 78 0 21

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 5 95 98
2020 3 to 10 years in the federal public service 7 93 130
2020 11 to 20 years in the federal public service 10 90 128
2020 More than 20 years in the federal public service 12 88 32

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 4 96 97
2020 3 to 10 years in the federal public service 9 91 129
2020 11 to 20 years in the federal public service 16 84 128
2020 More than 20 years in the federal public service 15 85 32
2019 Less than 3 years in the federal public service 14 86 113
2019 3 to 10 years in the federal public service 17 83 102
2019 11 to 20 years in the federal public service 24 76 112
2019 More than 20 years in the federal public service 13 87 24
2017 3 to 10 years in the federal public service 17 83 76
2017 11 to 20 years in the federal public service 20 80 75
2014 3 to 10 years in the federal public service 21 79 105
2014 11 to 20 years in the federal public service 13 87 62

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 58 42 12
2020 11 to 20 years in the federal public service 30 70 20

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 85 15 12
2020 11 to 20 years in the federal public service 85 15 20
2019 3 to 10 years in the federal public service 88 12 17
2019 11 to 20 years in the federal public service 82 18 27
2017 3 to 10 years in the federal public service 77 23 13
2017 11 to 20 years in the federal public service 80 20 15
2014 3 to 10 years in the federal public service 86 14 22

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in the federal public service 31 18 20 20 11 0 0 49 31 10
2020 11 to 20 years in the federal public service 70 24 0 0 0 0 6 100 0 17
2019 3 to 10 years in the federal public service 60 20 6 7 7 0 0 80 14 15
2019 11 to 20 years in the federal public service 41 45 5 9 0 0 0 87 9 22
2017 3 to 10 years in the federal public service 69 31 0 0 0 0 0 100 0 10
2017 11 to 20 years in the federal public service 49 42 0 9 0 0 0 91 9 12
2014 3 to 10 years in the federal public service 63 37 0 0 0 0 0 100 0 19

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 50 34 12 1 0 1 2 86 1 98
2020 3 to 10 years in the federal public service 51 29 7 3 3 3 4 86 7 130
2020 11 to 20 years in the federal public service 59 24 6 7 0 3 1 86 7 128
2020 More than 20 years in the federal public service 50 22 6 12 0 6 4 80 14 32
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 42 35 10 10 2 1 0 77 12 98
2020 3 to 10 years in the federal public service 34 37 12 10 7 0 0 71 17 129
2020 11 to 20 years in the federal public service 38 36 10 13 3 1 0 75 16 128
2020 More than 20 years in the federal public service 36 36 13 6 6 3 0 74 13 31

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 51 37 4 8 0 0 0 88 8 98
2020 3 to 10 years in the federal public service 41 41 8 8 2 1 0 82 9 130
2020 11 to 20 years in the federal public service 47 35 13 4 2 0 0 82 6 128
2020 More than 20 years in the federal public service 32 44 15 9 0 0 0 76 9 32

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 46 34 6 12 0 1 0 81 12 98
2020 3 to 10 years in the federal public service 33 36 14 13 2 1 0 70 16 129
2020 11 to 20 years in the federal public service 42 34 14 7 2 1 0 76 9 128
2020 More than 20 years in the federal public service 32 34 21 12 0 0 0 66 12 32

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 48 33 13 4 1 0 1 81 5 97
2020 3 to 10 years in the federal public service 29 40 17 10 2 2 1 71 12 129
2020 11 to 20 years in the federal public service 43 28 21 3 2 2 0 73 6 127
2020 More than 20 years in the federal public service 27 48 22 3 0 0 0 76 3 32

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 60 25 9 3 0 1 1 87 3 96
2020 3 to 10 years in the federal public service 51 32 11 2 2 1 0 84 5 129
2020 11 to 20 years in the federal public service 59 25 11 3 0 0 2 85 3 127
2020 More than 20 years in the federal public service 41 41 15 0 0 0 3 85 0 32

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 78 10 3 0 0 6 3 97 0 98
2020 3 to 10 years in the federal public service 68 18 4 1 0 10 0 95 1 130
2020 11 to 20 years in the federal public service 71 14 6 2 0 7 1 92 2 128
2020 More than 20 years in the federal public service 59 26 6 0 0 9 0 93 0 32

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 53 32 7 6 0 2 0 87 6 98
2020 3 to 10 years in the federal public service 52 32 8 5 0 2 0 86 6 130
2020 11 to 20 years in the federal public service 57 31 7 3 2 0 0 88 5 128
2020 More than 20 years in the federal public service 59 38 0 3 0 0 0 97 3 32

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 61 28 5 5 0 0 0 90 5 97
2020 3 to 10 years in the federal public service 57 23 10 4 6 0 0 80 10 130
2020 11 to 20 years in the federal public service 55 33 7 6 0 0 0 87 6 128
2020 More than 20 years in the federal public service 53 22 10 9 3 3 0 78 12 32

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 70 16 6 6 0 0 2 88 6 98
2020 3 to 10 years in the federal public service 61 24 10 4 0 1 1 86 4 130
2020 11 to 20 years in the federal public service 63 23 6 5 1 1 1 88 6 128
2020 More than 20 years in the federal public service 56 28 10 6 0 0 0 84 6 32

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 100 0 26
2020 11 to 20 years in the federal public service 100 0 56

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in the federal public service 19 38 11 24 8 0 0 57 31 26
2020 11 to 20 years in the federal public service 16 41 15 23 3 2 0 58 27 56

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 49 39 5 5 1 1 0 89 6 98
2020 3 to 10 years in the federal public service 43 42 6 8 1 1 0 85 8 130
2020 11 to 20 years in the federal public service 52 34 9 3 1 1 0 87 4 128
2020 More than 20 years in the federal public service 46 48 3 3 0 0 0 94 3 32
2019 Less than 3 years in the federal public service 37 46 6 3 1 6 1 89 5 112
2019 3 to 10 years in the federal public service 40 38 12 7 1 3 0 80 8 102
2019 11 to 20 years in the federal public service 35 36 12 7 6 4 0 74 14 112
2019 More than 20 years in the federal public service 41 38 13 8 0 0 0 79 8 24
2018 Less than 3 years in the federal public service 42 38 9 5 5 2 0 81 10 63
2018 3 to 10 years in the federal public service 41 40 9 4 6 0 0 81 9 85
2018 11 to 20 years in the federal public service 30 45 17 5 1 1 0 76 6 83
2018 More than 20 years in the federal public service 53 33 9 5 0 0 0 86 5 20
2017 Less than 3 years in the federal public service 43 44 10 2 0 2 0 88 2 53
2017 3 to 10 years in the federal public service 22 51 10 7 8 2 0 75 15 76
2017 11 to 20 years in the federal public service 30 45 13 9 3 0 0 75 12 75
2017 More than 20 years in the federal public service 38 45 12 4 0 0 0 83 4 23

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 55 25 8 4 5 2 0 82 9 97
2020 3 to 10 years in the federal public service 44 28 12 9 6 1 0 73 15 129
2020 11 to 20 years in the federal public service 44 30 14 10 1 0 0 75 11 127
2020 More than 20 years in the federal public service 47 23 3 15 9 3 0 72 24 32

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 66 22 6 4 2 0 0 88 6 98
2020 3 to 10 years in the federal public service 55 27 11 5 2 0 0 82 7 128
2020 11 to 20 years in the federal public service 57 26 11 5 0 0 1 83 5 128
2020 More than 20 years in the federal public service 45 36 6 3 6 0 3 84 9 31

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 51 27 11 8 2 0 0 79 10 98
2020 3 to 10 years in the federal public service 34 32 15 12 6 1 0 66 19 130
2020 11 to 20 years in the federal public service 39 33 11 15 1 1 0 73 16 127
2020 More than 20 years in the federal public service 41 25 19 12 3 0 0 66 15 32
2019 Less than 3 years in the federal public service 34 44 10 8 2 3 0 80 10 113
2019 3 to 10 years in the federal public service 25 34 17 17 6 1 0 59 23 102
2019 11 to 20 years in the federal public service 22 38 21 11 6 3 0 61 18 111
2019 More than 20 years in the federal public service 25 42 17 12 4 0 0 67 17 24
2018 Less than 3 years in the federal public service 49 31 11 3 3 3 0 82 6 64
2018 3 to 10 years in the federal public service 21 47 12 12 6 2 0 70 18 85
2018 11 to 20 years in the federal public service 28 40 14 12 5 1 0 69 17 83
2018 More than 20 years in the federal public service 56 24 15 5 0 0 0 80 5 19
2017 Less than 3 years in the federal public service 35 44 16 4 0 2 0 80 4 53
2017 3 to 10 years in the federal public service 23 44 16 11 6 0 0 66 17 76
2017 11 to 20 years in the federal public service 18 44 18 15 4 1 0 63 19 75
2017 More than 20 years in the federal public service 34 42 5 14 4 0 0 77 18 23

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in the federal public service 23 32 23 23 0 0 0 55 23 26
2020 11 to 20 years in the federal public service 27 48 7 12 4 0 2 77 16 56
2019 3 to 10 years in the federal public service 22 50 11 11 6 0 0 72 17 18
2019 11 to 20 years in the federal public service 23 35 12 16 6 8 0 63 24 51

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 45 26 8 8 7 0 6 76 16 97
2020 3 to 10 years in the federal public service 48 22 11 8 9 0 2 72 17 129
2020 11 to 20 years in the federal public service 55 20 10 7 7 0 0 75 14 128
2020 More than 20 years in the federal public service 38 9 25 13 15 0 0 47 28 32

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 50 30 14 3 3 0 0 80 6 97
2020 3 to 10 years in the federal public service 35 33 17 10 5 0 0 68 15 128
2020 11 to 20 years in the federal public service 34 40 16 7 3 0 1 74 10 128
2020 More than 20 years in the federal public service 41 20 20 12 7 0 0 61 19 31
2019 Less than 3 years in the federal public service 35 40 8 6 10 1 0 76 16 113
2019 3 to 10 years in the federal public service 20 32 25 9 14 0 1 52 23 102
2019 11 to 20 years in the federal public service 17 32 24 16 11 0 0 49 27 112
2019 More than 20 years in the federal public service 21 33 17 8 17 0 4 56 26 24
2018 Less than 3 years in the federal public service 28 23 22 16 8 0 3 53 24 64
2018 3 to 10 years in the federal public service 9 32 31 12 15 0 1 42 27 85
2018 11 to 20 years in the federal public service 8 35 20 17 20 0 0 43 37 83
2018 More than 20 years in the federal public service 25 23 25 27 0 0 0 48 27 20
2017 Less than 3 years in the federal public service 10 36 18 17 15 0 3 48 34 53
2017 3 to 10 years in the federal public service 10 16 29 22 23 0 0 26 45 76
2017 11 to 20 years in the federal public service 8 18 29 17 27 0 1 26 45 75
2017 More than 20 years in the federal public service 30 29 4 22 10 0 5 62 33 23

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 14 19 26 25 13 3 0 34 40 98
2020 3 to 10 years in the federal public service 11 22 34 22 11 0 0 34 33 129
2020 11 to 20 years in the federal public service 9 15 26 29 21 0 0 24 50 128
2020 More than 20 years in the federal public service 10 23 37 15 15 0 0 33 30 32
2019 Less than 3 years in the federal public service 22 28 31 13 5 0 1 51 18 113
2019 3 to 10 years in the federal public service 11 24 28 21 16 0 0 35 37 102
2019 11 to 20 years in the federal public service 8 18 31 24 19 0 0 26 43 112
2019 More than 20 years in the federal public service 4 13 44 17 22 0 0 18 39 23
2018 Less than 3 years in the federal public service 19 34 29 11 5 0 3 55 16 64
2018 3 to 10 years in the federal public service 5 32 25 24 15 0 0 36 39 85
2018 11 to 20 years in the federal public service 5 21 29 30 15 0 0 26 45 83
2018 More than 20 years in the federal public service 0 5 39 42 14 0 0 5 56 20
2017 Less than 3 years in the federal public service 16 32 27 17 6 2 0 49 23 53
2017 3 to 10 years in the federal public service 15 30 26 18 11 0 0 45 29 76
2017 11 to 20 years in the federal public service 3 20 40 24 14 0 0 23 38 75
2017 More than 20 years in the federal public service 4 18 25 40 14 0 0 22 54 23

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 21 20 26 18 11 4 0 43 31 98
2020 3 to 10 years in the federal public service 17 25 29 15 13 0 0 43 28 129
2020 11 to 20 years in the federal public service 12 23 28 21 16 0 0 34 38 127
2020 More than 20 years in the federal public service 19 24 19 15 22 0 0 44 37 32
2019 Less than 3 years in the federal public service 28 29 28 10 5 0 0 57 15 113
2019 3 to 10 years in the federal public service 8 29 35 17 11 0 0 37 28 102
2019 11 to 20 years in the federal public service 6 30 27 18 19 0 0 36 37 112
2019 More than 20 years in the federal public service 8 17 35 21 18 0 0 26 39 23
2018 Less than 3 years in the federal public service 28 31 24 11 3 0 3 61 14 64
2018 3 to 10 years in the federal public service 5 31 31 24 11 0 0 35 34 85
2018 11 to 20 years in the federal public service 13 20 29 28 9 0 1 33 38 82
2018 More than 20 years in the federal public service 5 27 25 39 5 0 0 31 44 20
2017 Less than 3 years in the federal public service 27 34 19 16 2 2 0 63 18 53
2017 3 to 10 years in the federal public service 16 31 27 23 3 0 1 48 25 75
2017 11 to 20 years in the federal public service 3 31 36 23 8 0 0 34 31 75
2017 More than 20 years in the federal public service 0 18 42 21 19 0 0 18 41 23

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 28 16 19 21 12 3 0 46 34 98
2020 3 to 10 years in the federal public service 23 24 22 15 15 0 0 47 30 128
2020 11 to 20 years in the federal public service 12 21 25 26 16 0 0 32 43 127
2020 More than 20 years in the federal public service 23 9 35 15 18 0 0 32 33 32
2019 Less than 3 years in the federal public service 29 30 23 11 7 0 0 59 19 113
2019 3 to 10 years in the federal public service 14 24 28 20 15 0 0 38 35 102
2019 11 to 20 years in the federal public service 13 23 24 23 16 0 0 36 40 111
2019 More than 20 years in the federal public service 4 38 21 16 17 0 4 44 35 24
2018 Less than 3 years in the federal public service 26 28 32 6 5 2 2 56 11 64
2018 3 to 10 years in the federal public service 12 32 19 20 18 0 0 44 38 85
2018 11 to 20 years in the federal public service 11 19 30 24 16 0 1 30 40 83
2018 More than 20 years in the federal public service 0 14 45 31 9 0 0 14 41 20
2017 Less than 3 years in the federal public service 28 24 20 17 8 2 2 54 26 53
2017 3 to 10 years in the federal public service 20 24 27 17 12 0 0 44 29 75
2017 11 to 20 years in the federal public service 8 31 24 19 17 1 0 39 36 75
2017 More than 20 years in the federal public service 4 21 34 22 19 0 0 25 41 23

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 38 26 15 12 6 1 1 66 18 98
2020 3 to 10 years in the federal public service 35 28 20 12 5 0 0 63 17 129
2020 11 to 20 years in the federal public service 22 34 21 14 7 0 2 57 22 127
2020 More than 20 years in the federal public service 27 16 32 7 18 0 0 43 25 31
2019 Less than 3 years in the federal public service 55 25 10 4 2 0 3 83 6 113
2019 3 to 10 years in the federal public service 28 34 17 7 12 0 2 64 19 102
2019 11 to 20 years in the federal public service 30 29 24 12 6 0 0 59 17 111
2019 More than 20 years in the federal public service 18 39 13 13 17 0 0 57 30 23
2018 Less than 3 years in the federal public service 45 36 10 5 0 0 5 85 5 64
2018 3 to 10 years in the federal public service 39 28 12 14 6 0 1 68 20 85
2018 11 to 20 years in the federal public service 30 26 26 10 7 0 1 56 17 83
2018 More than 20 years in the federal public service 9 37 22 27 5 0 0 47 31 20
2017 Less than 3 years in the federal public service 41 32 16 8 0 2 2 75 8 53
2017 3 to 10 years in the federal public service 39 36 11 7 3 0 5 79 10 76
2017 11 to 20 years in the federal public service 20 41 21 11 4 0 3 63 15 75
2017 More than 20 years in the federal public service 21 29 27 13 9 0 0 51 23 23

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 21 32 23 12 11 1 0 53 24 98
2020 3 to 10 years in the federal public service 19 30 22 18 11 0 0 49 29 129
2020 11 to 20 years in the federal public service 12 24 27 19 18 0 0 36 37 128
2020 More than 20 years in the federal public service 20 43 12 16 9 0 0 63 25 31
2019 Less than 3 years in the federal public service 38 33 18 9 2 0 1 72 11 113
2019 3 to 10 years in the federal public service 19 32 20 15 15 0 0 51 30 101
2019 11 to 20 years in the federal public service 20 23 26 22 8 0 0 43 31 111
2019 More than 20 years in the federal public service 4 38 29 9 21 0 0 42 29 24
2018 Less than 3 years in the federal public service 36 37 16 5 3 2 2 75 8 64
2018 3 to 10 years in the federal public service 27 24 16 20 13 0 0 51 33 85
2018 11 to 20 years in the federal public service 20 24 38 12 6 0 0 44 18 83
2018 More than 20 years in the federal public service 15 41 33 7 5 0 0 56 12 19
2017 Less than 3 years in the federal public service 28 42 25 3 2 0 0 70 5 53
2017 3 to 10 years in the federal public service 28 32 24 11 5 0 0 60 16 75
2017 11 to 20 years in the federal public service 17 38 16 14 13 1 0 56 28 74
2017 More than 20 years in the federal public service 21 21 36 13 9 0 0 42 22 23

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 42 24 11 9 4 0 9 73 15 98
2020 3 to 10 years in the federal public service 32 21 14 7 13 0 13 60 24 130
2020 11 to 20 years in the federal public service 13 24 19 14 24 0 5 40 40 128
2020 More than 20 years in the federal public service 29 34 18 12 3 0 3 65 16 32

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 38 29 20 9 1 1 3 69 10 98
2020 3 to 10 years in the federal public service 30 36 19 8 6 0 1 67 14 130
2020 11 to 20 years in the federal public service 29 36 24 7 5 0 0 65 11 128
2020 More than 20 years in the federal public service 41 16 33 9 0 0 0 58 9 32
2019 Less than 3 years in the federal public service 41 31 15 8 1 3 1 75 9 112
2019 3 to 10 years in the federal public service 28 30 23 11 6 1 0 59 17 102
2019 11 to 20 years in the federal public service 29 32 24 10 5 0 0 61 15 111
2019 More than 20 years in the federal public service 28 42 13 8 8 0 0 71 17 24
2018 Less than 3 years in the federal public service 40 28 24 2 2 2 3 72 3 63
2018 3 to 10 years in the federal public service 24 33 29 7 6 0 1 57 13 83
2018 11 to 20 years in the federal public service 26 32 25 14 1 0 1 59 16 83
2018 More than 20 years in the federal public service 31 43 21 0 0 0 5 78 0 19
2017 Less than 3 years in the federal public service 29 38 25 2 6 0 0 67 8 53
2017 3 to 10 years in the federal public service 38 31 21 11 0 0 0 68 11 75
2017 11 to 20 years in the federal public service 23 38 21 11 7 0 0 61 18 74
2017 More than 20 years in the federal public service 45 25 21 4 4 0 0 70 8 23

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 28 23 28 12 7 2 0 52 19 98
2020 3 to 10 years in the federal public service 20 37 26 8 9 0 0 57 17 130
2020 11 to 20 years in the federal public service 19 43 22 13 3 0 0 62 16 127
2020 More than 20 years in the federal public service 25 34 32 6 3 0 0 59 9 32
2019 Less than 3 years in the federal public service 36 25 25 7 4 2 1 62 12 110
2019 3 to 10 years in the federal public service 17 42 22 14 6 0 0 59 20 102
2019 11 to 20 years in the federal public service 15 38 27 12 7 0 0 54 19 110
2019 More than 20 years in the federal public service 12 46 21 12 8 0 0 58 21 24
2018 Less than 3 years in the federal public service 21 47 26 2 2 2 2 70 3 62
2018 3 to 10 years in the federal public service 17 42 23 12 7 0 0 58 19 84
2018 11 to 20 years in the federal public service 17 40 32 9 2 0 0 57 12 83
2018 More than 20 years in the federal public service 0 48 33 15 0 0 5 50 15 19
2017 Less than 3 years in the federal public service 38 34 21 2 6 0 0 71 8 53
2017 3 to 10 years in the federal public service 22 32 30 12 3 1 0 55 15 75
2017 11 to 20 years in the federal public service 12 40 24 20 4 0 0 52 24 74
2017 More than 20 years in the federal public service 17 36 26 17 4 0 0 53 21 23

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 41 24 20 11 4 0 0 65 15 98
2020 3 to 10 years in the federal public service 28 36 19 10 7 0 0 64 17 130
2020 11 to 20 years in the federal public service 32 36 23 6 3 0 0 68 9 128
2020 More than 20 years in the federal public service 32 22 34 12 0 0 0 54 12 32
2019 Less than 3 years in the federal public service 29 35 22 10 2 2 0 65 12 111
2019 3 to 10 years in the federal public service 26 36 21 12 5 0 0 62 17 102
2019 11 to 20 years in the federal public service 23 36 18 15 7 0 0 59 23 109
2019 More than 20 years in the federal public service 28 42 21 4 4 0 0 71 9 24
2018 Less than 3 years in the federal public service 24 39 30 2 2 2 2 66 3 63
2018 3 to 10 years in the federal public service 18 29 32 13 8 0 0 46 21 84
2018 11 to 20 years in the federal public service 20 45 20 8 7 0 0 65 15 83
2018 More than 20 years in the federal public service 44 20 31 0 0 0 5 67 0 19
2017 Less than 3 years in the federal public service 31 43 11 6 9 0 0 74 15 53
2017 3 to 10 years in the federal public service 28 33 30 8 1 0 0 61 9 75
2017 11 to 20 years in the federal public service 26 31 26 7 9 0 1 58 16 74
2017 More than 20 years in the federal public service 34 36 17 13 0 0 0 70 13 23

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 61 26 8 3 2 0 0 87 5 97
2020 3 to 10 years in the federal public service 52 28 9 3 8 0 0 80 11 128
2020 11 to 20 years in the federal public service 46 30 17 3 4 0 0 76 7 127
2020 More than 20 years in the federal public service 38 32 12 15 3 0 0 70 18 32
2019 Less than 3 years in the federal public service 63 17 14 2 1 3 0 82 3 111
2019 3 to 10 years in the federal public service 41 31 14 10 5 0 0 71 15 102
2019 11 to 20 years in the federal public service 48 28 11 8 5 0 0 76 14 111
2019 More than 20 years in the federal public service 45 30 4 13 8 0 0 75 21 24

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 33 29 20 11 6 1 0 63 17 98
2020 3 to 10 years in the federal public service 26 25 22 18 9 0 0 51 27 129
2020 11 to 20 years in the federal public service 29 29 31 8 4 0 0 57 12 127
2020 More than 20 years in the federal public service 34 32 22 6 6 0 0 66 12 32

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 29 26 23 11 9 0 2 57 20 97
2020 3 to 10 years in the federal public service 33 25 25 11 6 0 0 58 17 129
2020 11 to 20 years in the federal public service 26 31 26 13 5 0 0 56 18 128
2020 More than 20 years in the federal public service 28 19 20 30 3 0 0 47 33 32
2019 Less than 3 years in the federal public service 42 24 23 3 6 2 0 67 9 111
2019 3 to 10 years in the federal public service 31 31 23 13 3 0 0 61 16 101
2019 11 to 20 years in the federal public service 24 37 21 15 3 0 0 61 17 111
2019 More than 20 years in the federal public service 8 46 17 12 16 0 0 54 29 24
2018 Less than 3 years in the federal public service 32 38 18 6 2 2 2 73 8 62
2018 3 to 10 years in the federal public service 24 41 21 10 4 0 0 66 13 82
2018 11 to 20 years in the federal public service 18 38 27 15 2 0 0 56 17 83
2018 More than 20 years in the federal public service 16 21 31 26 0 0 5 40 28 19
2017 Less than 3 years in the federal public service 26 45 17 10 2 0 0 71 12 53
2017 3 to 10 years in the federal public service 31 38 23 5 3 0 0 70 8 75
2017 11 to 20 years in the federal public service 17 42 24 13 4 0 0 59 17 74
2017 More than 20 years in the federal public service 13 25 17 45 0 0 0 38 45 23

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 40 38 10 6 4 0 1 79 11 97
2020 3 to 10 years in the federal public service 43 25 23 5 3 0 0 69 9 128
2020 11 to 20 years in the federal public service 40 32 15 9 2 0 1 73 12 128
2020 More than 20 years in the federal public service 31 34 15 16 0 0 4 68 16 32
2019 Less than 3 years in the federal public service 66 12 13 5 1 2 1 80 6 112
2019 3 to 10 years in the federal public service 58 25 9 5 3 0 0 83 8 101
2019 11 to 20 years in the federal public service 54 22 12 8 4 0 0 76 12 110
2019 More than 20 years in the federal public service 60 22 5 13 0 0 0 82 13 23
2018 Less than 3 years in the federal public service 61 21 9 6 2 0 2 82 8 63
2018 3 to 10 years in the federal public service 49 26 11 8 5 0 1 76 13 84
2018 11 to 20 years in the federal public service 55 18 19 2 6 0 0 73 8 82
2018 More than 20 years in the federal public service 61 20 15 0 0 0 5 85 0 19
2017 Less than 3 years in the federal public service 66 30 4 0 0 0 0 96 0 53
2017 3 to 10 years in the federal public service 54 26 9 8 3 0 0 80 11 76
2017 11 to 20 years in the federal public service 55 21 19 3 3 0 0 76 5 75
2017 More than 20 years in the federal public service 79 4 8 5 0 0 4 87 5 23

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 32 36 19 9 2 0 1 69 12 97
2020 3 to 10 years in the federal public service 25 42 15 15 3 0 0 67 18 129
2020 11 to 20 years in the federal public service 31 39 19 9 2 0 0 70 10 125
2020 More than 20 years in the federal public service 18 41 18 20 3 0 0 59 23 32

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 65 18 11 1 0 0 4 87 1 98
2020 3 to 10 years in the federal public service 72 14 6 4 2 0 2 88 6 129
2020 11 to 20 years in the federal public service 70 17 7 2 0 2 2 90 2 128
2020 More than 20 years in the federal public service 59 22 6 4 6 0 3 84 10 32
2019 Less than 3 years in the federal public service 82 7 3 1 1 1 5 95 2 110
2019 3 to 10 years in the federal public service 81 12 0 4 0 0 3 96 4 101
2019 11 to 20 years in the federal public service 76 11 6 4 1 0 3 89 5 111
2019 More than 20 years in the federal public service 57 26 5 0 4 0 8 91 4 24
2018 Less than 3 years in the federal public service 80 8 2 0 2 2 7 96 2 61
2018 3 to 10 years in the federal public service 73 19 2 1 2 0 2 94 4 84
2018 11 to 20 years in the federal public service 71 18 7 1 1 1 1 90 2 82
2018 More than 20 years in the federal public service 71 10 5 0 0 10 5 94 0 19

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 84 10 0 2 1 1 2 97 3 97
2020 3 to 10 years in the federal public service 84 5 3 2 4 0 2 91 6 128
2020 11 to 20 years in the federal public service 85 8 4 2 0 0 2 94 2 127
2020 More than 20 years in the federal public service 71 17 6 0 6 0 0 88 6 31
2019 Less than 3 years in the federal public service 86 9 3 0 3 0 0 95 3 113
2019 3 to 10 years in the federal public service 79 9 5 4 1 0 2 90 5 102
2019 11 to 20 years in the federal public service 74 10 6 4 4 1 1 85 8 112
2019 More than 20 years in the federal public service 56 31 0 5 4 0 4 91 9 23
2018 Less than 3 years in the federal public service 86 5 3 2 2 2 2 93 3 62
2018 3 to 10 years in the federal public service 76 14 2 4 1 0 2 93 5 84
2018 11 to 20 years in the federal public service 69 11 8 5 4 2 2 83 9 82
2018 More than 20 years in the federal public service 76 5 5 0 0 10 5 94 0 19
2017 Less than 3 years in the federal public service 88 6 0 2 0 0 4 98 2 53
2017 3 to 10 years in the federal public service 80 8 8 1 2 0 1 89 3 76
2017 11 to 20 years in the federal public service 69 17 4 4 1 1 3 90 6 75
2017 More than 20 years in the federal public service 88 0 4 4 0 0 4 91 4 23

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 71 20 3 2 2 1 1 93 4 98
2020 3 to 10 years in the federal public service 65 23 9 3 1 0 0 87 4 128
2020 11 to 20 years in the federal public service 58 30 8 0 2 0 2 90 2 128
2020 More than 20 years in the federal public service 67 23 9 0 0 0 0 91 0 31
2019 Less than 3 years in the federal public service 76 14 6 3 0 0 1 91 3 113
2019 3 to 10 years in the federal public service 59 24 10 6 1 0 0 83 7 102
2019 11 to 20 years in the federal public service 60 24 10 3 3 0 0 84 6 112
2019 More than 20 years in the federal public service 45 51 0 4 0 0 0 96 4 24
2018 Less than 3 years in the federal public service 72 19 8 0 0 2 0 92 0 64
2018 3 to 10 years in the federal public service 55 29 11 4 0 0 2 85 4 84
2018 11 to 20 years in the federal public service 62 23 9 2 3 0 1 85 5 83
2018 More than 20 years in the federal public service 53 31 11 0 0 0 5 88 0 20
2017 Less than 3 years in the federal public service 70 15 11 4 0 0 0 85 4 53
2017 3 to 10 years in the federal public service 59 19 11 8 0 0 3 81 8 76
2017 11 to 20 years in the federal public service 54 30 10 3 1 0 1 85 4 75
2017 More than 20 years in the federal public service 66 21 13 0 0 0 0 87 0 23

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 79 8 4 5 2 1 1 89 7 98
2020 3 to 10 years in the federal public service 63 20 9 4 4 0 0 83 8 128
2020 11 to 20 years in the federal public service 65 20 10 2 1 0 2 86 3 128
2020 More than 20 years in the federal public service 56 25 4 15 0 0 0 82 15 32
2019 Less than 3 years in the federal public service 78 18 2 1 1 0 1 97 2 113
2019 3 to 10 years in the federal public service 64 18 8 5 3 1 1 84 8 102
2019 11 to 20 years in the federal public service 51 24 12 8 4 0 0 75 12 112
2019 More than 20 years in the federal public service 58 26 4 4 8 0 0 84 12 24
2018 Less than 3 years in the federal public service 77 16 3 3 2 0 0 92 5 64
2018 3 to 10 years in the federal public service 54 26 8 9 1 0 1 81 11 85
2018 11 to 20 years in the federal public service 56 19 13 3 7 0 0 76 11 83
2018 More than 20 years in the federal public service 42 48 5 0 0 0 5 95 0 20
2017 Less than 3 years in the federal public service 70 19 9 2 0 0 0 89 2 53
2017 3 to 10 years in the federal public service 61 21 12 3 3 0 1 82 5 76
2017 11 to 20 years in the federal public service 67 16 11 1 4 0 0 84 5 74
2017 More than 20 years in the federal public service 79 13 4 4 0 0 0 92 4 23

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 79 2 2 1 1 1 14 95 2 98
2020 3 to 10 years in the federal public service 66 10 3 2 1 1 17 92 4 129
2020 11 to 20 years in the federal public service 56 19 10 0 2 0 14 87 2 128
2020 More than 20 years in the federal public service 54 28 13 3 0 0 3 84 3 32
2019 Less than 3 years in the federal public service 71 5 0 1 0 0 23 99 1 113
2019 3 to 10 years in the federal public service 63 10 2 3 0 0 23 94 4 101
2019 11 to 20 years in the federal public service 57 17 6 2 1 0 18 90 3 111
2019 More than 20 years in the federal public service 45 29 4 0 4 0 17 90 5 24
2018 Less than 3 years in the federal public service 71 3 5 0 0 0 20 93 0 64
2018 3 to 10 years in the federal public service 55 14 5 0 0 0 26 94 0 84
2018 11 to 20 years in the federal public service 52 16 6 2 3 0 21 86 6 83
2018 More than 20 years in the federal public service 42 28 9 6 0 0 14 82 7 20
2017 Less than 3 years in the federal public service 58 2 4 2 0 0 34 91 3 53
2017 3 to 10 years in the federal public service 62 14 3 0 2 0 19 95 2 76
2017 11 to 20 years in the federal public service 55 17 8 0 1 0 19 89 2 75
2017 More than 20 years in the federal public service 53 25 14 0 0 0 8 85 0 23

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 74 18 4 2 0 1 1 94 2 98
2020 3 to 10 years in the federal public service 69 18 8 2 2 0 2 88 3 130
2020 11 to 20 years in the federal public service 59 24 12 2 1 0 2 85 2 128
2020 More than 20 years in the federal public service 62 23 12 3 0 0 0 85 3 32
2019 Less than 3 years in the federal public service 80 14 3 2 0 1 0 95 2 112
2019 3 to 10 years in the federal public service 61 25 8 1 1 0 5 90 2 102
2019 11 to 20 years in the federal public service 58 30 7 2 2 0 2 89 4 111
2019 More than 20 years in the federal public service 66 30 4 0 0 0 0 96 0 24
2018 Less than 3 years in the federal public service 75 19 2 0 0 2 3 98 0 64
2018 3 to 10 years in the federal public service 55 26 7 6 0 0 6 86 6 84
2018 11 to 20 years in the federal public service 57 28 11 2 1 0 1 85 4 82
2018 More than 20 years in the federal public service 45 20 25 5 5 0 0 66 9 20
2017 Less than 3 years in the federal public service 70 17 12 0 0 0 2 88 0 53
2017 3 to 10 years in the federal public service 61 22 11 1 1 0 4 86 3 76
2017 11 to 20 years in the federal public service 52 18 19 4 3 1 3 73 7 74
2017 More than 20 years in the federal public service 58 30 12 0 0 0 0 88 0 23

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 49 23 10 7 10 0 1 72 18 98
2020 3 to 10 years in the federal public service 77 12 7 1 3 0 0 89 4 130
2020 11 to 20 years in the federal public service 82 12 3 0 1 0 2 96 1 127
2020 More than 20 years in the federal public service 65 29 0 0 3 3 0 97 3 32
2019 Less than 3 years in the federal public service 61 10 12 6 11 0 1 71 17 113
2019 3 to 10 years in the federal public service 77 13 4 1 4 0 1 91 5 100
2019 11 to 20 years in the federal public service 89 8 1 0 1 0 1 98 1 112
2019 More than 20 years in the federal public service 71 12 0 4 0 0 13 95 5 24
2018 Less than 3 years in the federal public service 60 14 14 8 3 0 2 75 11 64
2018 3 to 10 years in the federal public service 80 15 0 1 1 0 2 98 2 84
2018 11 to 20 years in the federal public service 84 10 1 0 0 0 5 99 0 82
2018 More than 20 years in the federal public service 91 0 0 0 0 0 9 100 0 20
2017 Less than 3 years in the federal public service 56 10 11 15 7 0 0 66 23 53
2017 3 to 10 years in the federal public service 69 14 7 3 2 0 6 88 5 76
2017 11 to 20 years in the federal public service 79 10 3 2 1 0 5 94 3 75
2017 More than 20 years in the federal public service 87 4 4 0 0 0 4 96 0 23

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 39 27 22 6 4 2 0 67 11 98
2020 3 to 10 years in the federal public service 39 33 18 8 2 0 0 72 10 129
2020 11 to 20 years in the federal public service 42 27 21 8 2 1 0 70 9 128
2020 More than 20 years in the federal public service 47 28 10 9 3 0 3 77 13 32
2019 Less than 3 years in the federal public service 60 28 9 4 0 0 0 87 4 112
2019 3 to 10 years in the federal public service 43 34 18 2 1 0 1 79 3 102
2019 11 to 20 years in the federal public service 47 33 15 3 2 0 0 80 5 112
2019 More than 20 years in the federal public service 62 17 9 0 4 0 9 86 5 24
2018 Less than 3 years in the federal public service 55 28 14 0 2 0 2 84 2 64
2018 3 to 10 years in the federal public service 44 35 17 4 1 0 0 79 5 84
2018 11 to 20 years in the federal public service 42 33 17 3 1 0 2 77 5 83
2018 More than 20 years in the federal public service 56 39 0 0 0 0 5 100 0 20
2017 Less than 3 years in the federal public service 51 37 12 0 0 0 0 88 0 53
2017 3 to 10 years in the federal public service 44 31 17 5 1 0 1 76 7 76
2017 11 to 20 years in the federal public service 41 34 14 7 0 1 3 79 7 75
2017 More than 20 years in the federal public service 66 19 3 8 0 0 4 88 9 23

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 31 42 18 7 3 0 0 73 10 98
2020 3 to 10 years in the federal public service 19 41 28 7 5 0 0 60 12 130
2020 11 to 20 years in the federal public service 23 35 29 11 2 1 0 58 13 127
2020 More than 20 years in the federal public service 22 31 47 0 0 0 0 53 0 32

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 10 29 41 16 4 0 0 39 20 98
2020 3 to 10 years in the federal public service 12 33 36 12 7 0 0 45 19 130
2020 11 to 20 years in the federal public service 7 24 46 20 4 0 0 31 23 128
2020 More than 20 years in the federal public service 10 19 44 16 12 0 0 29 27 32
2019 Less than 3 years in the federal public service 21 36 34 5 2 1 0 58 7 113
2019 3 to 10 years in the federal public service 5 32 35 25 3 0 0 36 28 101
2019 11 to 20 years in the federal public service 5 28 44 20 3 0 0 34 22 112
2019 More than 20 years in the federal public service 4 25 46 17 8 0 0 29 25 24
2018 Less than 3 years in the federal public service 25 36 35 2 2 0 2 62 3 64
2018 3 to 10 years in the federal public service 12 28 35 20 5 0 0 40 25 85
2018 11 to 20 years in the federal public service 7 22 44 21 6 0 0 30 27 83
2018 More than 20 years in the federal public service 0 14 77 5 5 0 0 14 9 20
2017 Less than 3 years in the federal public service 7 42 45 4 2 0 0 49 6 53
2017 3 to 10 years in the federal public service 12 33 39 14 1 0 0 45 16 76
2017 11 to 20 years in the federal public service 5 17 43 29 5 0 0 23 34 75
2017 More than 20 years in the federal public service 5 17 47 17 14 0 0 22 31 23

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 10 21 45 11 12 1 0 24 31 98
2020 3 to 10 years in the federal public service 12 19 39 25 4 0 0 29 31 130
2020 11 to 20 years in the federal public service 8 40 34 13 4 0 0 17 49 127
2020 More than 20 years in the federal public service 9 31 42 16 3 0 0 18 39 32
2019 Less than 3 years in the federal public service 6 10 43 25 16 0 0 41 16 112
2019 3 to 10 years in the federal public service 12 24 42 17 5 0 0 22 36 101
2019 11 to 20 years in the federal public service 8 30 37 22 3 0 0 25 38 111
2019 More than 20 years in the federal public service 17 21 50 12 0 0 0 12 38 24
2018 Less than 3 years in the federal public service 2 8 38 31 22 0 0 53 9 64
2018 3 to 10 years in the federal public service 9 25 36 22 7 0 0 29 34 85
2018 11 to 20 years in the federal public service 6 26 47 18 4 0 0 22 32 81
2018 More than 20 years in the federal public service 9 19 63 9 0 0 0 9 28 20
2017 Less than 3 years in the federal public service 2 12 35 34 17 0 0 51 14 53
2017 3 to 10 years in the federal public service 4 25 42 21 8 0 0 29 30 76
2017 11 to 20 years in the federal public service 6 29 39 20 7 0 0 27 35 75
2017 More than 20 years in the federal public service 4 36 38 22 0 0 0 22 40 23
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 13 56 29 2 81 19 98
2020 3 to 10 years in the federal public service 29 57 14 0 66 34 130
2020 11 to 20 years in the federal public service 31 46 24 0 60 40 128
2020 More than 20 years in the federal public service 22 59 19 0 73 27 32

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 48 52 38
2020 11 to 20 years in the federal public service 35 65 40

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 60 15 4 0 1 3 18 93 1 97
2020 3 to 10 years in the federal public service 46 24 10 6 7 2 5 75 14 129
2020 11 to 20 years in the federal public service 46 23 9 9 4 0 8 76 14 128
2020 More than 20 years in the federal public service 46 31 6 3 10 0 3 80 14 32
2019 Less than 3 years in the federal public service 52 13 7 5 4 2 16 80 12 112
2019 3 to 10 years in the federal public service 40 20 18 10 6 0 7 64 17 102
2019 11 to 20 years in the federal public service 38 18 22 12 7 1 3 58 19 111
2019 More than 20 years in the federal public service 35 22 9 8 13 0 13 65 25 23
2018 Less than 3 years in the federal public service 53 12 11 5 6 2 11 75 12 64
2018 3 to 10 years in the federal public service 47 16 12 11 12 0 2 65 23 85
2018 11 to 20 years in the federal public service 29 26 16 13 13 0 4 57 27 83
2018 More than 20 years in the federal public service 36 17 19 9 9 0 9 59 21 20

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in the federal public service 14 27 8 23 24 0 5 43 49 38
2020 11 to 20 years in the federal public service 18 20 20 17 15 0 10 42 36 40

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in the federal public service 17 11 16 28 29 0 0 27 57 38
2020 11 to 20 years in the federal public service 8 13 18 29 25 0 8 23 58 40
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