2020 Public Service Employee Survey Results by Theme for Impact Assessment Agency of Canada by Question 107. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues
- Support to resolve pay or other compensation issues

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	28	48	16	7	2	0	75	9	57
2020	Communications or public affairs	45	35	10	5	5	0	80	10	20
2020	Science and technology	44	50	0	0	6	0	94	6	16
2020	Administration and operations	37	43	8	10	2	0	80	12	49
2020	Human resources	50	37	4	4	5	0	86	9	22
2020	Financial management	59	31	10	0	0	0	90	0	10
2020	Information technology	54	33	7	7	0	0	87	7	15
2020	Policy	43	29	10	13	4	0	72	18	68
2020	Project management	41	43	7	9	0	0	84	9	68
2020	Other services to the public	30	60	10	0	0	0	90	0	10
2020	None of the above	36	44	13	8	0	0	79	8	25
2019	Federal regulators	39	42	8	10	0	0	81	10	48
2019	Communications or public affairs	57	38	0	0	5	0	95	5	21
2019	Science and technology	30	60	0	10	0	0	90	10	20
2019	Administration and operations	46	38	16	0	0	0	84	0	39
2019	Human resources	47	48	5	0	0	0	95	0	19
2019	Financial management	60	32	0	9	0	0	91	9	12
2019	Information technology	57	36	7	0	0	0	93	0	14
2019	Policy	36	32	9	13	9	0	68	22	53
2019	Project management	33	52	8	7	0	0	85	7	60
2019	Other services to the public	55	19	9	9	9	0	73	18	11
2019	None of the above	67	20	13	0	0	0	87	0	15
2018	Federal regulators	42	42	2	12	2	0	83	14	40
2018	Communications or public affairs	31	62	8	0	0	0	92	0	13
2018	Science and technology	26	63	11	0	0	0	89	0	19
2018	Administration and operations	36	39	9	3	12	0	76	15	33
2018	Human resources	25	47	23	5	0	0	72	5	21
2018	Policy	34	54	4	4	4	0	88	8	25
2018	Project management	29	49	10	10	2	0	79	12	41
2018	None of the above	28	46	7	7	13	0	74	20	15
2017	Federal regulators	43	53	4	0	0	0	96	0	25
2017	Communications or public affairs	50	38	12	0	0	0	88	0	16
2017	Science and technology	38	49	13	0	0	0	87	0	16
2017	Administration and operations	23	44	26	7	0	0	67	7	27
2017	Human resources	55	33	12	0	0	0	88	0	15
2017	Financial management	46	26	10	18	0	0	72	18	11
2017	Policy	33	51	3	8	4	0	84	13	24
2017	Project management	48	38	12	2	0	0	86	2	42
2017	None of the above	56	31	13	0	0	0	87	0	16
2014	Federal regulators	33	44	9	12	2	0	77	14	57
2014	Communications or public affairs	23	46	15	0	8	8	75	8	13
2014	Science and technology	41	33	15	8	3	0	74	11	27
2014	Administration and operations	27	45	21	6	0	0	72	6	33
2014	Human resources	27	64	0	9	0	0	91	9	11
2014	None of the above	24	44	19	9	3	0	69	12	32

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	35	46	9	11	0	0	81	11	57
2020	Communications or public affairs	47	21	21	5	5	0	68	10	19
2020	Science and technology	44	44	6	0	6	0	88	6	16
2020	Administration and operations	47	33	8	10	2	0	80	12	49
2020	Human resources	50	26	14	4	5	0	77	9	22
2020	Financial management	69	21	10	0	0	0	90	0	10
2020	Information technology	46	34	0	13	6	0	81	19	15
2020	Policy	50	30	9	7	4	0	80	12	68
2020	Project management	34	47	7	8	3	0	81	11	68
2020	Other services to the public	40	40	0	20	0	0	80	20	10
2020	None of the above	44	36	12	0	8	0	80	8	25
2019	Federal regulators	48	29	15	6	2	0	77	8	48
2019	Communications or public affairs	47	29	15	5	5	0	76	9	21
2019	Science and technology	35	50	10	5	0	0	85	5	20
2019	Administration and operations	51	33	5	8	3	0	84	11	39
2019	Human resources	58	32	10	0	0	0	90	0	19
2019	Financial management	60	16	8	0	17	0	75	17	12
2019	Information technology	64	36	0	0	0	0	100	0	14
2019	Policy	44	30	7	7	11	0	74	19	53
2019	Project management	31	52	5	9	3	0	83	12	58
2019	Other services to the public	18	55	9	18	0	0	73	18	11
2019	None of the above	53	19	7	20	0	0	73	20	15
2018	Federal regulators	50	33	7	8	2	0	83	10	42
2018	Communications or public affairs	31	54	15	0	0	0	85	0	13
2018	Science and technology	37	37	26	0	0	0	74	0	19
2018	Administration and operations	44	26	12	9	9	0	71	18	34
2018	Human resources	30	51	14	5	0	0	81	5	21
2018	Policy	30	39	8	16	8	0	69	23	25
2018	Project management	38	45	7	8	2	0	83	10	42
2018	None of the above	28	59	0	0	13	0	87	13	15
2017	Federal regulators	47	36	4	4	4	4	87	9	25
2017	Communications or public affairs	50	31	18	0	0	0	82	0	16
2017	Science and technology	13	58	18	6	5	0	71	11	16
2017	Administration and operations	30	53	8	9	0	0	83	9	24
2017	Human resources	47	20	27	0	5	0	68	5	15
2017	Financial management	36	35	19	10	0	0	71	10	11
2017	Policy	42	30	16	9	4	0	71	13	24
2017	Project management	45	46	2	2	5	0	90	7	42
2017	None of the above	36	51	0	6	6	0	88	12	16

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	42	40	11	7	0	0	0	82	7	56
2020	Communications or public affairs	55	25	15	0	5	0	0	80	5	20
2020	Science and technology	63	31	0	0	6	0	0	94	6	16
2020	Administration and operations	57	28	7	4	2	2	0	88	6	49
2020	Human resources	68	23	4	0	5	0	0	91	5	22
2020	Financial management	81	19	0	0	0	0	0	100	0	10
2020	Information technology	60	27	13	0	0	0	0	87	0	15
2020	Policy	55	26	9	9	1	0	0	81	10	68
2020	Project management	38	50	9	3	0	0	0	88	3	66
2020	Other services to the public	51	39	10	0	0	0	0	90	0	10
2020	None of the above	52	23	17	8	0	0	0	75	8	25
2019	Federal regulators	44	42	8	4	0	2	0	87	4	48
2019	Communications or public affairs	70	20	5	0	5	0	0	90	5	20
2019	Science and technology	37	42	15	6	0	0	0	79	6	19
2019	Administration and operations	69	15	10	5	0	0	0	84	5	39
2019	Human resources	63	32	5	0	0	0	0	95	0	19
2019	Financial management	67	25	8	0	0	0	0	92	0	12
2019	Information technology	79	14	7	0	0	0	0	93	0	14
2019	Policy	43	27	15	9	6	0	0	70	15	52
2019	Project management	40	45	8	7	0	0	0	85	7	60
2019	Other services to the public	46	27	18	0	9	0	0	73	9	11
2019	None of the above	53	40	7	0	0	0	0	93	0	15
2018	Federal regulators	47	40	11	0	2	0	0	86	2	42
2018	Communications or public affairs	31	62	8	0	0	0	0	92	0	13
2018	Science and technology	53	26	21	0	0	0	0	79	0	19
2018	Administration and operations	50	35	6	6	3	0	0	85	9	34
2018	Human resources	30	66	5	0	0	0	0	95	0	21
2018	Policy	47	45	4	0	4	0	0	92	4	24
2018	Project management	36	38	19	5	2	0	0	74	7	42
2018	None of the above	37	42	0	0	21	0	0	79	21	14
2017	Federal regulators	56	36	0	4	0	0	4	96	4	25
2017	Communications or public affairs	81	12	6	0	0	0	0	94	0	16
2017	Science and technology	57	31	13	0	0	0	0	87	0	16
2017	Administration and operations	38	43	15	4	0	0	0	81	4	27
2017	Human resources	61	39	0	0	0	0	0	100	0	15
2017	Financial management	54	18	28	0	0	0	0	72	0	11
2017	Policy	46	37	8	4	4	0	0	83	9	24
2017	Project management	59	34	2	5	0	0	0	93	5	41
2017	None of the above	55	31	13	0	0	0	0	87	0	16
2014	Federal regulators	56	35	4	5	0	0	0	91	5	57
2014	Communications or public affairs	54	8	31	8	0	0	0	62	8	13
2014	Science and technology	59	37	4	0	0	0	0	96	0	27
2014	Administration and operations	51	33	12	0	3	0	0	85	3	33
2014	Human resources	82	18	0	0	0	0	0	100	0	11
2014	None of the above	43	31	19	6	0	0	0	74	6	32

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	33	49	18	0	0	0	82	0	57
2020	Communications or public affairs	60	15	20	5	0	0	75	5	20
2020	Science and technology	50	44	0	0	6	0	94	6	16
2020	Administration and operations	53	29	8	4	4	2	84	8	49
2020	Human resources	59	28	9	0	5	0	86	5	22
2020	Financial management	69	21	10	0	0	0	90	0	10
2020	Information technology	54	33	6	7	0	0	87	7	15
2020	Policy	47	31	7	13	1	0	78	15	68
2020	Project management	37	50	7	6	0	0	87	6	68
2020	Other services to the public	30	60	10	0	0	0	90	0	10
2020	None of the above	32	56	8	4	0	0	88	4	25
2019	Federal regulators	44	48	6	2	0	0	92	2	48
2019	Communications or public affairs	57	38	0	0	5	0	95	5	21
2019	Science and technology	40	45	5	10	0	0	85	10	20
2019	Administration and operations	59	28	10	0	3	0	87	3	39
2019	Human resources	57	38	5	0	0	0	95	0	19
2019	Financial management	60	24	9	8	0	0	83	8	12
2019	Information technology	64	36	0	0	0	0	100	0	14
2019	Policy	40	34	7	11	8	0	74	19	53
2019	Project management	38	52	10	0	0	0	90	0	60
2019	Other services to the public	56	17	9	9	9	0	73	18	11
2019	None of the above	40	53	7	0	0	0	93	0	15
2018	Federal regulators	49	37	5	7	2	0	86	9	42
2018	Communications or public affairs	38	62	0	0	0	0	100	0	13
2018	Science and technology	42	47	11	0	0	0	89	0	19
2018	Administration and operations	42	36	9	9	3	0	79	12	33
2018	Human resources	25	56	5	9	0	5	85	10	21
2018	Policy	34	54	0	8	4	0	88	12	25
2018	Project management	43	36	16	2	2	0	79	5	42
2018	None of the above	35	46	0	7	13	0	80	20	15
2017	Federal regulators	44	56	0	0	0	0	100	0	25
2017	Communications or public affairs	69	31	0	0	0	0	100	0	16
2017	Science and technology	45	49	0	6	0	0	94	6	16
2017	Administration and operations	34	33	26	7	0	0	67	7	27
2017	Human resources	55	40	0	5	0	0	95	5	15
2017	Financial management	37	44	19	0	0	0	81	0	11
2017	Policy	32	47	12	4	4	0	79	9	24
2017	Project management	46	44	2	2	5	0	90	7	41
2017	None of the above	55	39	6	0	0	0	94	0	16
2014	Federal regulators	33	44	14	7	2	0	77	9	57
2014	Communications or public affairs	46	15	15	23	0	0	62	23	13
2014	Science and technology	42	33	18	7	0	0	74	7	27
2014	Administration and operations	37	41	13	9	0	0	78	9	33
2014	Human resources	55	36	9	0	0	0	91	0	11
2014	None of the above	37	38	22	3	0	0	75	3	32

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	35	43	11	9	0	2	80	9	57
2020	Communications or public affairs	80	5	10	5	0	0	85	5	20
2020	Science and technology	60	27	13	0	0	0	87	0	15
2020	Administration and operations	63	13	16	6	2	0	76	8	49
2020	Human resources	59	27	14	0	0	0	86	0	22
2020	Financial management	72	19	0	10	0	0	90	10	10
2020	Information technology	67	13	13	6	0	0	81	6	15
2020	Policy	68	19	4	9	0	0	87	9	68
2020	Project management	39	43	9	6	3	0	82	9	67
2020	Other services to the public	40	40	10	10	0	0	80	10	10
2020	None of the above	54	29	13	4	0	0	83	4	24
2019	Federal regulators	52	27	8	6	4	2	81	11	48
2019	Communications or public affairs	53	33	5	9	0	0	86	9	21
2019	Science and technology	40	45	5	10	0	0	85	10	20
2019	Administration and operations	52	28	13	7	0	0	80	7	39
2019	Human resources	58	37	5	0	0	0	95	0	19
2019	Financial management	60	24	0	9	8	0	83	17	12
2019	Information technology	100	0	0	0	0	0	100	0	14
2019	Policy	59	28	4	2	6	2	89	8	53
2019	Project management	42	42	8	7	0	2	85	7	60
2019	Other services to the public	38	26	36	0	0	0	64	0	11
2019	None of the above	42	36	22	0	0	0	78	0	14
2018	Federal regulators	61	30	7	2	0	0	91	2	42
2018	Communications or public affairs	54	38	0	8	0	0	92	8	13
2018	Science and technology	58	37	5	0	0	0	95	0	19
2018	Administration and operations	47	38	0	6	9	0	85	15	34
2018	Human resources	30	37	19	5	9	0	67	14	21
2018	Policy	49	27	12	4	8	0	77	12	25
2018	Project management	47	32	10	12	0	0	79	12	41
2018	None of the above	54	26	13	7	0	0	80	7	15
2017	Federal regulators	55	36	4	0	4	0	92	4	25
2017	Communications or public affairs	82	18	0	0	0	0	100	0	16
2017	Science and technology	50	32	18	0	0	0	82	0	16
2017	Administration and operations	53	36	11	0	0	0	89	0	27
2017	Human resources	67	20	13	0	0	0	87	0	15
2017	Financial management	64	27	9	0	0	0	91	0	11
2017	Policy	41	42	8	4	4	0	83	9	24
2017	Project management	47	41	2	5	5	0	88	10	42
2017	None of the above	49	38	12	0	0	0	88	0	16
2014	Federal regulators	30	40	18	7	5	0	70	12	57
2014	Communications or public affairs	46	38	8	8	0	0	85	8	13
2014	Science and technology	45	26	14	14	0	0	71	14	27
2014	Administration and operations	42	39	9	3	0	6	87	3	33
2014	Human resources	63	28	0	9	0	0	91	9	11
2014	None of the above	31	28	29	9	0	3	61	9	32

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	35	43	5	13	2	2	80	15	56
2020	Communications or public affairs	65	20	10	5	0	0	85	5	20
2020	Science and technology	56	31	13	0	0	0	88	0	16
2020	Administration and operations	65	12	16	4	2	0	78	6	49
2020	Human resources	59	27	14	0	0	0	86	0	22
2020	Financial management	72	19	0	10	0	0	90	10	10
2020	Information technology	67	13	13	7	0	0	81	7	15
2020	Policy	62	22	5	12	0	0	84	12	67
2020	Project management	40	45	6	6	3	0	85	9	68
2020	Other services to the public	30	60	0	10	0	0	90	10	10
2020	None of the above	42	42	13	0	4	0	83	4	24
2019	Federal regulators	42	41	13	0	4	0	83	4	48
2019	Communications or public affairs	57	33	0	5	5	0	91	9	21
2019	Science and technology	50	35	10	5	0	0	85	5	20
2019	Administration and operations	59	20	13	8	0	0	80	8	39
2019	Human resources	63	27	10	0	0	0	90	0	19
2019	Financial management	60	24	0	17	0	0	83	17	12
2019	Information technology	93	0	7	0	0	0	93	0	14
2019	Policy	54	33	6	4	4	0	87	7	53
2019	Project management	37	46	10	5	0	2	85	5	60
2019	Other services to the public	38	26	27	9	0	0	64	9	11
2019	None of the above	46	33	20	0	0	0	80	0	15
2018	Federal regulators	48	39	8	2	2	0	87	5	41
2018	Communications or public affairs	46	46	0	8	0	0	92	8	13
2018	Science and technology	58	32	5	5	0	0	89	5	19
2018	Administration and operations	50	35	3	6	6	0	85	12	34
2018	Human resources	30	42	19	9	0	0	72	9	21
2018	Policy	42	39	8	4	8	0	81	12	25
2018	Project management	37	38	15	7	0	2	77	7	41
2018	None of the above	54	26	13	7	0	0	80	7	15
2017	Federal regulators	47	44	8	0	0	0	92	0	25
2017	Communications or public affairs	63	37	0	0	0	0	100	0	16
2017	Science and technology	56	32	11	0	0	0	89	0	16
2017	Administration and operations	49	40	7	4	0	0	89	4	27
2017	Human resources	67	13	20	0	0	0	80	0	15
2017	Financial management	54	36	9	0	0	0	91	0	11
2017	Policy	45	37	8	4	4	0	83	9	24
2017	Project management	40	46	5	5	5	0	86	10	42
2017	None of the above	49	38	12	0	0	0	88	0	16
2014	Federal regulators	32	41	16	5	6	0	73	11	57
2014	Communications or public affairs	31	46	23	0	0	0	77	0	13
2014	Science and technology	42	37	11	10	0	0	79	10	27
2014	Administration and operations	51	33	13	0	3	0	84	3	33
2014	Human resources	63	18	19	0	0	0	81	0	11
2014	None of the above	27	41	22	9	0	0	69	9	32

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	26	25	28	13	5	4	0	53	18	57
2020	Communications or public affairs	45	20	25	0	10	0	0	65	10	20
2020	Science and technology	38	31	13	19	0	0	0	69	19	16
2020	Administration and operations	61	8	19	6	2	4	0	72	9	49
2020	Human resources	55	27	14	0	0	4	0	85	0	22
2020	Financial management	72	19	0	0	10	0	0	90	10	10
2020	Information technology	47	34	6	13	0	0	0	81	13	15
2020	Policy	53	21	6	13	4	3	0	76	18	68
2020	Project management	33	25	19	9	6	9	0	63	16	68
2020	Other services to the public	40	20	10	30	0	0	0	60	30	10
2020	None of the above	47	21	12	16	0	4	0	70	17	24
2019	Federal regulators	40	20	15	16	4	4	0	63	22	48
2019	Communications or public affairs	57	14	15	5	9	0	0	71	15	21
2019	Science and technology	43	15	22	15	0	5	0	61	16	19
2019	Administration and operations	56	13	16	13	0	3	0	71	13	39
2019	Human resources	57	16	27	0	0	0	0	73	0	19
2019	Financial management	42	33	17	0	8	0	0	75	8	12
2019	Information technology	57	14	21	7	0	0	0	71	7	14
2019	Policy	50	24	15	7	4	0	0	74	11	53
2019	Project management	36	25	17	7	3	10	2	70	11	60
2019	Other services to the public	19	17	36	9	0	18	0	45	11	11
2019	None of the above	26	40	7	13	0	14	0	76	15	15
2018	Federal regulators	48	19	18	10	0	5	0	70	10	42
2018	Communications or public affairs	54	23	8	8	8	0	0	77	15	13
2018	Science and technology	53	21	5	11	5	5	0	78	17	19
2018	Administration and operations	59	15	6	9	9	3	0	76	18	34
2018	Human resources	25	37	14	9	14	0	0	63	23	21
2018	Policy	55	15	11	11	7	0	0	70	19	26
2018	Project management	44	26	7	10	7	5	0	74	18	41
2018	None of the above	54	26	13	0	7	0	0	80	7	15
2017	Federal regulators	44	24	12	12	0	4	4	74	13	25
2017	Communications or public affairs	56	31	6	0	0	6	0	93	0	16
2017	Science and technology	37	26	25	13	0	0	0	63	13	16
2017	Administration and operations	49	25	12	14	0	0	0	74	14	27
2017	Human resources	54	21	20	5	0	0	0	75	5	15
2017	Financial management	18	35	37	9	0	0	0	53	9	11
2017	Policy	41	25	13	9	4	8	0	72	14	24
2017	Project management	33	24	22	7	7	7	0	61	16	42
2017	None of the above	38	30	18	6	0	7	0	73	7	16
2014	Federal regulators	23	28	23	14	11	2	0	51	25	57
2014	Communications or public affairs	54	8	8	15	0	15	0	73	18	13
2014	Science and technology	42	26	11	18	0	4	0	70	19	27
2014	Administration and operations	49	17	18	9	6	0	0	66	16	33
2014	Human resources	46	28	27	0	0	0	0	73	0	11
2014	None of the above	21	19	15	32	3	6	3	45	38	32

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	55	33	7	5	0	0	0	87	5	56
2020	Communications or public affairs	65	25	10	0	0	0	0	90	0	20
2020	Science and technology	50	31	13	6	0	0	0	81	6	16
2020	Administration and operations	55	26	8	4	2	0	4	85	6	49
2020	Human resources	64	23	9	0	0	4	0	91	0	22
2020	Financial management	60	20	10	10	0	0	0	80	10	10
2020	Information technology	67	13	13	6	0	0	0	80	6	15
2020	Policy	63	23	6	6	0	0	1	88	6	68
2020	Project management	63	18	9	3	3	2	3	84	6	67
2020	Other services to the public	69	20	0	10	0	0	0	90	10	10
2020	None of the above	64	16	8	4	4	0	5	83	8	25
2019	Federal regulators	53	28	8	2	2	2	4	87	5	48
2019	Communications or public affairs	62	19	14	5	0	0	0	81	5	21
2019	Science and technology	45	30	10	0	5	5	5	84	5	20
2019	Administration and operations	54	23	5	10	3	0	5	81	13	39
2019	Human resources	79	11	10	0	0	0	0	90	0	19
2019	Financial management	50	24	9	9	0	9	0	80	10	12
2019	Information technology	86	14	0	0	0	0	0	100	0	14
2019	Policy	66	23	2	2	6	2	0	91	8	53
2019	Project management	53	27	9	7	0	2	3	84	7	60
2019	Other services to the public	37	18	37	0	0	0	9	60	0	11
2019	None of the above	67	13	7	7	0	0	7	86	7	15

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	45	34	16	5	0	0	0	79	5	56
2020	Communications or public affairs	75	10	10	5	0	0	0	85	5	20
2020	Science and technology	75	13	13	0	0	0	0	88	0	16
2020	Administration and operations	57	16	14	6	4	0	2	75	11	49
2020	Human resources	69	18	9	4	0	0	0	87	4	22
2020	Information technology	47	33	13	0	6	0	0	80	6	15
2020	Policy	59	21	10	6	4	0	0	79	10	68
2020	Project management	55	30	4	9	0	0	1	87	9	67
2020	Other services to the public	70	20	10	0	0	0	0	90	0	10
2020	None of the above	60	24	4	0	12	0	0	84	12	25
2019	Federal regulators	52	36	2	4	4	2	0	89	8	48
2019	Communications or public affairs	62	29	0	9	0	0	0	91	9	21
2019	Science and technology	55	20	15	5	5	0	0	75	10	20
2019	Administration and operations	53	29	10	8	0	0	0	82	8	39
2019	Human resources	74	21	5	0	0	0	0	95	0	19
2019	Financial management	66	17	9	8	0	0	0	83	8	12
2019	Information technology	64	36	0	0	0	0	0	100	0	14
2019	Policy	55	18	10	14	4	0	0	73	18	51
2019	Project management	44	30	14	10	2	0	0	74	12	59
2019	Other services to the public	37	18	27	18	0	0	0	55	18	11
2019	None of the above	53	20	7	7	7	0	7	79	14	15
2018	Federal regulators	56	30	5	5	3	2	0	87	8	42
2018	Communications or public affairs	38	31	15	15	0	0	0	69	15	13
2018	Science and technology	28	44	11	6	11	0	0	72	17	18
2018	Administration and operations	56	18	6	15	3	3	0	76	18	34
2018	Human resources	28	39	23	9	0	0	0	67	9	21
2018	Policy	36	34	7	19	4	0	0	70	22	26
2018	Project management	43	45	9	2	0	0	0	88	2	42
2018	None of the above	48	33	7	7	7	0	0	80	13	15
2017	Federal regulators	56	32	0	0	4	8	0	95	5	25
2017	Communications or public affairs	50	31	13	0	0	6	0	87	0	16
2017	Science and technology	32	43	13	6	6	0	0	74	13	16
2017	Administration and operations	45	33	11	11	0	0	0	78	11	27
2017	Human resources	62	26	7	0	5	0	0	88	5	15
2017	Financial management	64	36	0	0	0	0	0	100	0	11
2017	Policy	41	39	7	9	4	0	0	80	13	24
2017	Project management	54	26	7	5	2	5	0	85	7	42
2017	None of the above	36	52	6	0	6	0	0	88	6	16
2014	Federal regulators	49	29	12	7	3	0	0	77	10	57
2014	Communications or public affairs	38	15	31	15	0	0	0	54	15	13
2014	Science and technology	56	30	7	3	3	0	0	86	7	27
2014	Administration and operations	46	24	15	15	0	0	0	70	15	33
2014	Human resources	54	46	0	0	0	0	0	100	0	11
2014	None of the above	41	38	13	3	6	0	0	78	9	32

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	62	23	7	9	0	0	0	84	9	57
2020	Communications or public affairs	75	10	0	15	0	0	0	85	15	20
2020	Science and technology	81	19	0	0	0	0	0	100	0	16
2020	Administration and operations	68	16	6	2	8	0	0	84	10	49
2020	Human resources	64	23	13	0	0	0	0	87	0	22
2020	Financial management	71	10	20	0	0	0	0	80	0	10
2020	Information technology	67	7	13	7	6	0	0	74	13	15
2020	Policy	63	20	7	3	6	0	0	84	9	68
2020	Project management	69	21	0	6	1	1	1	93	7	68
2020	Other services to the public	69	21	0	10	0	0	0	90	10	10
2020	None of the above	71	8	13	0	8	0	0	79	8	25
2019	Federal regulators	60	25	8	2	2	2	0	88	4	48
2019	Communications or public affairs	57	24	5	9	5	0	0	81	14	21
2019	Science and technology	50	35	10	0	5	0	0	85	5	20
2019	Administration and operations	64	23	0	5	8	0	0	87	13	39
2019	Human resources	83	11	5	0	0	0	0	95	0	18
2019	Financial management	66	17	9	8	0	0	0	83	8	12
2019	Information technology	86	14	0	0	0	0	0	100	0	14
2019	Policy	44	32	15	7	2	0	0	76	9	53
2019	Project management	58	28	7	7	0	0	0	86	7	60
2019	Other services to the public	47	26	18	9	0	0	0	73	9	11
2019	None of the above	60	26	7	7	0	0	0	87	7	15
2018	Federal regulators	57	34	5	0	5	0	0	91	5	42
2018	Communications or public affairs	54	23	8	15	0	0	0	77	15	13
2018	Science and technology	42	32	5	21	0	0	0	74	21	19
2018	Administration and operations	53	12	18	9	9	0	0	65	18	34
2018	Human resources	39	47	9	0	5	0	0	86	5	21
2018	Policy	51	22	7	7	11	0	0	74	19	26
2018	Project management	55	33	2	5	2	2	0	90	7	42
2018	None of the above	54	26	7	7	7	0	0	80	13	15
2017	Federal regulators	47	24	20	4	0	4	0	75	4	25
2017	Communications or public affairs	75	13	6	6	0	0	0	87	6	16
2017	Science and technology	37	31	26	0	6	0	0	68	6	16
2017	Administration and operations	56	32	4	4	3	0	0	89	7	27
2017	Human resources	75	20	0	0	5	0	0	95	5	15
2017	Financial management	82	18	0	0	0	0	0	100	0	11
2017	Policy	58	22	4	12	4	0	0	80	16	24
2017	Project management	52	31	7	5	5	0	0	83	10	42
2017	None of the above	49	39	6	6	0	0	0	88	6	16
2014	Federal regulators	56	23	14	3	4	0	0	79	7	57
2014	Communications or public affairs	38	15	15	15	15	0	0	54	31	13
2014	Science and technology	45	22	18	11	3	0	0	68	14	27
2014	Administration and operations	55	33	3	6	3	0	0	88	9	33
2014	Human resources	82	9	9	0	0	0	0	91	0	11
2014	None of the above	41	31	13	3	9	3	0	74	12	32

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	38	32	11	7	0	13	0	80	8	57
2020	Communications or public affairs	60	20	5	5	0	10	0	89	5	20
2020	Science and technology	69	19	0	13	0	0	0	88	13	16
2020	Administration and operations	53	27	6	4	2	6	2	87	6	49
2020	Human resources	41	46	0	4	4	4	0	91	9	22
2020	Financial management	60	30	10	0	0	0	0	90	0	10
2020	Information technology	67	13	13	0	0	7	0	86	0	15
2020	Policy	50	26	9	7	0	8	0	83	8	68
2020	Project management	37	34	12	9	4	4	0	74	14	68
2020	Other services to the public	59	10	21	10	0	0	0	69	10	10
2020	None of the above	44	16	16	8	0	16	0	71	9	25
2019	Federal regulators	41	44	4	0	2	8	0	93	2	48
2019	Communications or public affairs	43	33	14	5	0	5	0	80	5	21
2019	Science and technology	45	40	10	5	0	0	0	85	5	20
2019	Administration and operations	44	31	15	3	3	3	3	79	6	39
2019	Human resources	32	42	21	5	0	0	0	74	5	19
2019	Financial management	60	16	17	8	0	0	0	75	8	12
2019	Information technology	64	7	21	0	0	7	0	77	0	14
2019	Policy	44	34	7	4	2	10	0	86	6	53
2019	Project management	50	30	12	3	2	3	0	82	5	58
2019	Other services to the public	38	18	17	0	0	26	0	76	0	11
2019	None of the above	27	33	27	7	7	0	0	59	14	15
2018	Federal regulators	65	23	10	2	0	0	0	88	2	42
2018	Communications or public affairs	54	31	15	0	0	0	0	85	0	13
2018	Science and technology	53	37	11	0	0	0	0	89	0	19
2018	Administration and operations	50	29	9	0	9	3	0	82	9	34
2018	Human resources	25	47	5	14	5	5	0	75	20	21
2018	Policy	45	32	8	12	4	0	0	76	16	25
2018	Project management	43	33	8	7	2	7	0	82	10	42
2018	None of the above	61	26	7	0	7	0	0	87	7	15
2017	Federal regulators	64	24	0	8	0	4	0	91	9	25
2017	Communications or public affairs	44	56	0	0	0	0	0	100	0	16
2017	Science and technology	38	32	17	6	0	6	0	75	7	16
2017	Administration and operations	34	44	11	8	0	4	0	81	8	27
2017	Human resources	13	73	14	0	0	0	0	86	0	15
2017	Financial management	72	18	10	0	0	0	0	90	0	11
2017	Policy	44	38	0	4	0	9	4	95	5	24
2017	Project management	49	31	2	10	0	7	0	87	10	42
2017	None of the above	57	31	6	6	0	0	0	88	6	16
2014	Federal regulators	36	37	12	7	2	5	0	78	9	57
2014	Communications or public affairs	23	54	8	8	0	8	0	83	8	13
2014	Science and technology	45	33	11	3	3	4	0	81	7	27
2014	Administration and operations	33	42	9	9	0	6	0	80	10	33
2014	Human resources	18	54	10	18	0	0	0	72	18	11
2014	None of the above	31	24	26	12	3	3	0	58	16	32

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	31	35	16	14	0	4	0	68	15	57
2020	Communications or public affairs	55	25	10	5	0	5	0	85	5	20
2020	Science and technology	50	25	19	6	0	0	0	75	6	16
2020	Administration and operations	55	23	13	4	2	2	2	81	6	49
2020	Human resources	45	33	9	13	0	0	0	78	13	22
2020	Financial management	60	30	10	0	0	0	0	90	0	10
2020	Information technology	53	28	0	13	0	7	0	87	13	15
2020	Policy	46	32	9	13	0	0	0	78	13	68
2020	Project management	31	41	13	9	4	1	0	73	13	68
2020	Other services to the public	49	0	40	10	0	0	0	49	10	10
2020	None of the above	36	28	16	16	0	4	0	67	17	25
2019	Federal regulators	37	46	10	2	2	2	0	85	4	48
2019	Communications or public affairs	48	29	14	5	5	0	0	77	9	21
2019	Science and technology	31	40	25	5	0	0	0	70	5	20
2019	Administration and operations	46	31	7	5	5	3	3	81	11	39
2019	Human resources	31	32	22	10	5	0	0	63	15	19
2019	Financial management	51	33	0	9	8	0	0	83	17	12
2019	Information technology	57	29	14	0	0	0	0	86	0	14
2019	Policy	41	38	13	4	0	4	0	82	4	52
2019	Project management	35	44	15	3	0	2	0	81	3	59
2019	Other services to the public	29	36	0	18	0	17	0	78	22	11
2019	None of the above	33	33	13	13	7	0	0	66	21	15
2018	Federal regulators	37	49	10	5	0	0	0	85	5	42
2018	Communications or public affairs	38	38	8	15	0	0	0	77	15	13
2018	Science and technology	47	42	5	5	0	0	0	89	5	19
2018	Administration and operations	50	26	9	6	9	0	0	76	15	34
2018	Human resources	26	34	15	15	5	5	0	64	21	20
2018	Policy	29	43	12	12	4	0	0	72	16	25
2018	Project management	38	43	5	12	2	0	0	81	14	42
2018	None of the above	48	39	7	7	0	0	0	87	7	15
2017	Federal regulators	48	40	4	8	0	0	0	88	8	25
2017	Communications or public affairs	38	43	13	0	0	6	0	87	0	16
2017	Science and technology	32	58	10	0	0	0	0	90	0	16
2017	Administration and operations	39	30	23	4	0	4	0	72	4	26
2017	Human resources	13	65	21	0	0	0	0	79	0	15
2017	Financial management	72	18	10	0	0	0	0	90	0	11
2017	Policy	49	34	8	9	0	0	0	83	9	24
2017	Project management	43	36	7	7	5	2	0	80	12	42
2017	None of the above	49	38	12	0	0	0	0	88	0	16
2014	Federal regulators	24	41	20	11	2	2	0	67	13	56
2014	Communications or public affairs	15	54	23	0	0	8	0	75	0	13
2014	Science and technology	45	34	7	11	3	0	0	79	14	27
2014	Administration and operations	39	30	19	9	0	3	0	71	10	33
2014	Human resources	10	59	21	11	0	0	0	69	11	10
2014	None of the above	25	40	19	16	0	0	0	65	16	32

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	17	40	19	18	0	5	0	61	19	57
2020	Communications or public affairs	55	15	20	5	0	5	0	74	5	20
2020	Science and technology	38	31	6	25	0	0	0	69	25	16
2020	Administration and operations	53	22	16	2	2	4	2	79	4	47
2020	Human resources	35	33	14	4	9	4	0	72	14	22
2020	Financial management	39	40	21	0	0	0	0	79	0	10
2020	Information technology	61	13	7	13	0	7	0	79	13	15
2020	Policy	34	37	9	12	4	5	0	74	17	68
2020	Project management	16	41	25	10	3	4	0	60	14	68
2020	Other services to the public	30	19	10	40	0	0	0	49	40	10
2020	None of the above	28	28	15	20	0	9	0	61	22	25
2019	Federal regulators	28	51	11	8	0	2	0	81	8	47
2019	Communications or public affairs	29	19	19	23	5	5	0	50	30	21
2019	Science and technology	15	45	15	25	0	0	0	60	25	20
2019	Administration and operations	36	38	10	3	8	3	3	79	11	39
2019	Human resources	26	26	21	16	10	0	0	52	26	19
2019	Financial management	43	41	0	9	8	0	0	83	17	12
2019	Information technology	43	29	0	21	0	7	0	77	23	14
2019	Policy	27	40	13	8	2	10	0	75	11	52
2019	Project management	25	43	19	10	0	3	0	70	10	59
2019	Other services to the public	20	19	17	18	9	17	0	47	32	11
2019	None of the above	27	33	13	13	14	0	0	60	27	15
2018	Federal regulators	21	46	21	7	3	2	0	69	10	42
2018	Communications or public affairs	31	31	15	23	0	0	0	62	23	13
2018	Science and technology	37	53	5	5	0	0	0	89	5	19
2018	Administration and operations	44	29	9	3	9	6	0	78	13	34
2018	Human resources	10	36	25	20	5	5	0	48	26	20
2018	Policy	20	45	16	12	8	0	0	65	20	25
2018	Project management	24	43	17	12	2	2	0	68	14	42
2018	None of the above	28	52	20	0	0	0	0	80	0	15
2017	Federal regulators	39	32	8	16	4	0	0	72	20	25
2017	Communications or public affairs	19	50	12	13	0	6	0	74	13	16
2017	Science and technology	26	32	29	13	0	0	0	58	13	16
2017	Administration and operations	34	29	18	11	0	8	0	68	12	27
2017	Human resources	7	72	14	7	0	0	0	79	7	15
2017	Financial management	55	17	18	9	0	0	0	72	9	11
2017	Policy	33	43	16	8	0	0	0	75	8	24
2017	Project management	38	28	17	10	5	2	0	68	15	42
2017	None of the above	39	49	0	6	0	6	0	94	6	16
2014	Federal regulators	19	40	23	13	2	4	0	62	15	57
2014	Communications or public affairs	15	54	8	8	8	8	0	75	17	13
2014	Science and technology	30	30	11	15	7	7	0	65	24	27
2014	Administration and operations	24	39	25	3	3	6	0	67	7	33
2014	Human resources	9	45	28	19	0	0	0	54	19	11
2014	None of the above	16	34	31	16	3	0	0	50	19	32

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	19	37	16	21	4	4	0	58	26	57
2020	Communications or public affairs	40	25	20	10	0	5	0	69	10	20
2020	Science and technology	38	31	0	31	0	0	0	69	31	16
2020	Administration and operations	42	39	11	6	0	2	0	83	6	49
2020	Human resources	37	27	14	9	9	4	0	66	18	22
2020	Financial management	20	60	10	10	0	0	0	80	10	10
2020	Information technology	53	21	7	13	0	7	0	79	13	15
2020	Policy	27	34	13	19	7	0	0	60	26	68
2020	Project management	16	37	21	22	4	0	0	53	26	68
2020	Other services to the public	31	30	20	10	0	10	0	67	11	10
2020	None of the above	24	31	16	28	0	0	0	56	28	25
2019	Federal regulators	13	46	15	19	4	4	0	61	24	48
2019	Communications or public affairs	25	33	15	14	14	0	0	57	28	21
2019	Science and technology	15	35	10	36	5	0	0	50	40	20
2019	Administration and operations	21	44	13	15	5	0	3	66	21	39
2019	Human resources	15	37	26	11	10	0	0	52	21	19
2019	Financial management	34	51	8	8	0	0	0	84	8	12
2019	Information technology	36	36	7	21	0	0	0	71	21	14
2019	Policy	17	47	7	20	4	4	0	67	25	53
2019	Project management	21	40	19	15	2	3	0	63	18	58
2019	Other services to the public	10	29	9	27	9	17	0	47	43	11
2019	None of the above	27	46	7	0	21	0	0	73	21	15
2018	Federal regulators	24	46	11	14	5	0	0	69	19	42
2018	Communications or public affairs	38	31	8	8	15	0	0	69	23	13
2018	Science and technology	26	37	21	11	5	0	0	63	16	19
2018	Administration and operations	26	47	9	12	6	0	0	74	18	34
2018	Human resources	14	25	19	19	19	5	0	41	39	21
2018	Policy	16	37	8	28	12	0	0	53	39	25
2018	Project management	16	46	10	21	5	2	0	63	26	42
2018	None of the above	35	33	13	13	7	0	0	67	20	15
2017	Federal regulators	40	28	8	16	8	0	0	68	24	25
2017	Communications or public affairs	44	31	0	19	6	0	0	75	25	16
2017	Science and technology	19	32	29	13	6	0	0	51	19	16
2017	Administration and operations	27	44	11	15	3	0	0	70	19	27
2017	Human resources	0	53	27	20	0	0	0	53	20	15
2017	Financial management	36	46	10	8	0	0	0	82	8	11
2017	Policy	19	43	17	8	13	0	0	62	21	24
2017	Project management	24	40	14	17	0	5	0	67	18	42
2017	None of the above	26	62	0	0	6	6	0	94	6	16
2014	Federal regulators	10	30	17	33	7	2	0	41	41	57
2014	Communications or public affairs	23	23	15	23	8	8	0	50	33	13
2014	Science and technology	26	33	4	26	11	0	0	60	37	27
2014	Administration and operations	18	36	15	18	9	3	0	56	28	33
2014	Human resources	18	36	19	28	0	0	0	54	28	11
2014	None of the above	16	34	25	19	6	0	0	50	25	32

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	37	45	7	9	2	0	0	83	10	57
2020	Communications or public affairs	50	31	0	15	5	0	0	80	20	20
2020	Science and technology	50	19	19	6	6	0	0	69	13	16
2020	Administration and operations	55	29	6	8	2	0	0	84	10	49
2020	Human resources	50	22	9	19	0	0	0	72	19	22
2020	Financial management	60	19	10	12	0	0	0	79	12	10
2020	Information technology	47	34	7	13	0	0	0	81	13	15
2020	Policy	44	40	10	4	1	0	0	84	6	68
2020	Project management	34	49	9	3	6	0	0	83	9	68
2020	Other services to the public	60	30	9	0	0	0	0	91	0	10
2020	None of the above	48	31	8	8	4	0	0	79	12	25
2019	Federal regulators	40	44	8	2	4	2	0	85	7	48
2019	Communications or public affairs	42	39	15	0	5	0	0	81	5	21
2019	Science and technology	15	70	5	10	0	0	0	85	10	20
2019	Administration and operations	49	39	5	5	3	0	0	87	8	39
2019	Human resources	63	27	0	5	5	0	0	90	10	19
2019	Financial management	34	42	0	8	17	0	0	76	24	12
2019	Information technology	64	29	0	7	0	0	0	93	7	14
2019	Policy	44	34	11	6	4	2	0	79	10	53
2019	Project management	30	47	8	15	0	0	0	77	15	60
2019	Other services to the public	47	35	9	9	0	0	0	82	9	11
2019	None of the above	47	33	13	7	0	0	0	80	7	15
2018	Federal regulators	34	45	11	10	0	0	0	79	10	42
2018	Communications or public affairs	23	62	0	15	0	0	0	85	15	13
2018	Science and technology	26	53	5	16	0	0	0	79	16	19
2018	Administration and operations	38	29	12	9	12	0	0	68	21	34
2018	Human resources	23	53	14	0	9	0	0	77	9	21
2018	Policy	29	30	22	11	7	0	0	59	19	26
2018	Project management	29	52	12	5	0	0	2	83	6	42
2018	None of the above	28	39	13	13	7	0	0	67	20	15
2017	Federal regulators	40	40	8	0	8	0	4	83	9	25
2017	Communications or public affairs	57	31	13	0	0	0	0	87	0	16
2017	Science and technology	19	58	11	6	5	0	0	77	11	16
2017	Administration and operations	37	51	12	0	0	0	0	88	0	27
2017	Human resources	41	26	14	13	5	0	0	67	19	15
2017	Financial management	37	36	19	8	0	0	0	73	8	11
2017	Policy	32	43	7	13	4	0	0	76	17	24
2017	Project management	45	43	2	5	5	0	0	88	10	42
2017	None of the above	17	70	0	6	6	0	0	88	12	16
2014	Federal regulators	23	52	5	13	5	2	0	76	18	57
2014	Communications or public affairs	15	46	8	15	8	8	0	67	25	13
2014	Science and technology	15	53	18	11	3	0	0	68	14	27
2014	Administration and operations	37	36	15	9	3	0	0	73	12	33
2014	Human resources	37	63	0	0	0	0	0	100	0	11
2014	None of the above	25	34	15	19	6	0	0	59	25	32

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	26	51	21	2	0	77	2	57
2020	Communications or public affairs	55	30	5	10	0	85	10	20
2020	Science and technology	50	44	0	0	6	94	6	16
2020	Administration and operations	45	41	6	2	6	86	8	49
2020	Human resources	50	35	5	9	0	86	9	22
2020	Financial management	69	21	0	10	0	90	10	10
2020	Information technology	46	33	7	14	0	79	14	15
2020	Policy	37	40	8	15	0	77	15	67
2020	Project management	32	44	15	7	1	76	9	68
2020	Other services to the public	40	39	0	20	0	80	20	10
2020	None of the above	32	45	20	4	0	76	4	25
2019	Federal regulators	33	44	19	2	2	76	4	46
2019	Communications or public affairs	48	43	0	5	5	91	9	21
2019	Science and technology	16	63	11	5	5	79	10	19
2019	Administration and operations	44	34	5	18	0	77	18	39
2019	Human resources	37	42	15	5	0	79	5	19
2019	Financial management	43	33	17	8	0	75	8	12
2019	Information technology	64	36	0	0	0	100	0	14
2019	Policy	34	31	10	18	8	65	25	51
2019	Project management	37	35	19	8	2	71	10	60
2019	Other services to the public	26	37	19	9	9	63	18	11
2019	None of the above	43	43	7	7	0	86	7	14
2018	Federal regulators	40	48	5	7	0	89	7	42
2018	Communications or public affairs	46	38	0	15	0	85	15	13
2018	Science and technology	21	47	26	0	5	68	5	19
2018	Administration and operations	29	29	15	21	6	59	26	34
2018	Human resources	28	25	28	14	5	53	19	21
2018	Policy	21	49	15	11	4	70	15	26
2018	Project management	29	54	8	9	0	83	9	42
2018	None of the above	22	46	20	0	13	67	13	15
2017	Federal regulators	43	36	8	12	0	80	12	25
2017	Communications or public affairs	56	38	6	0	0	94	0	16
2017	Science and technology	19	50	24	0	6	69	6	16
2017	Administration and operations	34	55	3	7	0	89	7	27
2017	Human resources	34	47	13	0	5	81	5	15
2017	Financial management	18	46	9	27	0	64	27	11
2017	Policy	25	43	8	16	9	67	24	24
2017	Project management	38	41	7	10	5	78	14	42
2017	None of the above	11	76	6	6	0	88	6	16

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	40	40	9	9	2	0	0	80	11	56
2020	Communications or public affairs	60	25	5	5	5	0	0	85	10	20
2020	Science and technology	69	25	0	6	0	0	0	94	6	16
2020	Administration and operations	59	18	8	6	6	0	2	79	12	49
2020	Human resources	69	14	13	4	0	0	0	82	4	22
2020	Financial management	72	19	10	0	0	0	0	90	0	10
2020	Information technology	54	27	7	7	6	0	0	80	13	15
2020	Policy	56	26	7	6	4	0	0	82	10	68
2020	Project management	54	35	4	6	0	0	1	90	6	67
2020	Other services to the public	70	20	10	0	0	0	0	90	0	10
2020	None of the above	59	21	12	0	8	0	0	80	8	25
2019	Federal regulators	33	46	8	10	0	2	0	81	11	48
2019	Communications or public affairs	38	34	14	5	9	0	0	72	14	21
2019	Science and technology	40	30	20	10	0	0	0	70	10	20
2019	Administration and operations	49	33	8	2	8	0	0	82	10	39
2019	Human resources	63	26	5	5	0	0	0	90	5	19
2019	Financial management	66	17	9	8	0	0	0	83	8	12
2019	Information technology	79	21	0	0	0	0	0	100	0	14
2019	Policy	48	34	7	7	4	0	0	81	11	53
2019	Project management	43	28	17	9	2	0	2	73	10	60
2019	Other services to the public	27	28	27	9	0	0	9	60	10	11
2019	None of the above	80	6	0	13	0	0	0	87	13	15
2018	Federal regulators	37	52	7	5	0	0	0	89	5	42
2018	Communications or public affairs	46	38	0	15	0	0	0	85	15	13
2018	Science and technology	32	32	16	11	11	0	0	63	21	19
2018	Administration and operations	50	21	12	6	12	0	0	71	18	34
2018	Human resources	39	37	19	5	0	0	0	77	5	21
2018	Policy	36	37	11	11	4	0	0	74	15	26
2018	Project management	43	45	2	5	0	0	5	92	6	42
2018	None of the above	54	33	7	7	0	0	0	87	7	15
2017	Federal regulators	35	37	12	4	0	8	4	82	4	25
2017	Communications or public affairs	50	43	0	6	0	0	0	94	6	16
2017	Science and technology	13	62	13	6	6	0	0	74	13	16
2017	Administration and operations	49	36	7	4	3	0	0	85	7	27
2017	Human resources	47	47	0	0	5	0	0	95	5	15
2017	Financial management	55	36	10	0	0	0	0	90	0	11
2017	Policy	42	50	4	4	0	0	0	91	4	24
2017	Project management	35	46	10	0	5	5	0	85	5	42
2017	None of the above	31	40	23	6	0	0	0	71	6	16
2014	Federal regulators	41	43	4	9	3	0	0	84	12	57
2014	Communications or public affairs	46	8	15	15	15	0	0	54	31	13
2014	Science and technology	38	30	11	14	3	4	0	70	18	27
2014	Administration and operations	49	36	6	6	3	0	0	85	9	33
2014	Human resources	55	36	9	0	0	0	0	91	0	11
2014	None of the above	35	28	25	9	3	0	0	63	12	32

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	25	45	13	13	5	0	0	70	18	56
2020	Communications or public affairs	46	45	0	10	0	0	0	90	10	20
2020	Science and technology	38	31	19	6	6	0	0	69	13	16
2020	Administration and operations	50	28	10	11	2	0	0	77	12	47
2020	Human resources	46	27	9	14	0	0	4	76	15	22
2020	Financial management	60	30	10	0	0	0	0	90	0	10
2020	Information technology	54	33	7	0	0	0	7	93	0	15
2020	Policy	42	37	7	13	0	0	0	79	13	67
2020	Project management	22	49	15	11	3	0	0	71	14	64
2020	Other services to the public	61	20	20	0	0	0	0	80	0	10
2020	None of the above	43	25	16	16	0	0	0	68	16	25
2019	Federal regulators	23	52	13	8	2	2	0	76	10	48
2019	Communications or public affairs	35	54	0	6	5	0	0	90	10	20
2019	Science and technology	15	60	15	5	5	0	0	75	10	20
2019	Administration and operations	33	33	7	13	13	0	0	67	26	39
2019	Human resources	37	37	16	5	5	0	0	74	10	19
2019	Financial management	49	34	9	8	0	0	0	83	8	12
2019	Information technology	64	21	0	14	0	0	0	86	14	14
2019	Policy	34	32	15	13	4	2	0	67	17	53
2019	Project management	22	43	13	18	3	0	0	65	21	60
2019	Other services to the public	21	30	20	30	0	0	0	50	30	10
2019	None of the above	40	46	13	0	0	0	0	87	0	15
2018	Federal regulators	31	47	16	7	0	0	0	77	7	42
2018	Communications or public affairs	46	46	8	0	0	0	0	92	0	13
2018	Science and technology	11	63	0	21	0	0	5	78	22	19
2018	Administration and operations	24	47	3	18	9	0	0	71	26	34
2018	Human resources	34	42	19	5	0	0	0	77	5	21
2018	Policy	14	37	26	11	11	0	0	51	22	26
2018	Project management	14	53	16	12	2	2	0	68	15	42
2018	None of the above	28	46	13	13	0	0	0	74	13	15
2017	Federal regulators	32	48	12	8	0	0	0	80	8	25
2017	Communications or public affairs	44	44	6	0	6	0	0	88	6	16
2017	Science and technology	26	43	32	0	0	0	0	68	0	16
2017	Administration and operations	19	55	11	11	3	0	0	75	15	27
2017	Human resources	40	28	20	7	5	0	0	68	12	15
2017	Financial management	46	45	0	9	0	0	0	91	9	11
2017	Policy	16	42	21	17	4	0	0	57	21	24
2017	Project management	21	62	7	10	0	0	0	83	10	42
2017	None of the above	11	50	20	13	6	0	0	62	19	16
2014	Federal regulators	22	45	7	23	4	0	0	66	27	57
2014	Communications or public affairs	38	38	8	8	0	0	8	83	8	13
2014	Science and technology	15	52	4	22	7	0	0	67	29	27
2014	Administration and operations	30	51	13	6	0	0	0	81	6	33
2014	Human resources	55	18	9	9	0	0	9	80	10	11
2014	None of the above	21	51	15	9	3	0	0	72	12	32

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	41	27	21	7	0	4	0	70	8	56
2020	Communications or public affairs	66	10	0	5	10	10	0	84	16	20
2020	Science and technology	75	6	19	0	0	0	0	81	0	16
2020	Administration and operations	63	17	12	2	4	2	0	81	6	49
2020	Human resources	64	14	9	0	0	9	4	90	0	22
2020	Financial management	81	10	10	0	0	0	0	90	0	10
2020	Information technology	47	20	27	6	0	0	0	67	6	15
2020	Policy	66	18	3	7	4	0	1	85	12	68
2020	Project management	64	21	6	4	1	0	3	88	6	67
2020	Other services to the public	80	0	9	0	0	0	10	90	0	10
2020	None of the above	64	12	13	4	4	4	0	79	8	25

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	21	33	14	22	7	4	0	56	29	57
2020	Communications or public affairs	36	25	20	5	10	5	0	63	15	20
2020	Science and technology	44	19	31	6	0	0	0	63	6	16
2020	Administration and operations	47	20	15	8	4	4	2	71	13	49
2020	Human resources	41	27	24	0	0	8	0	74	0	22
2020	Financial management	60	30	10	0	0	0	0	90	0	10
2020	Information technology	47	33	13	0	6	0	0	80	6	15
2020	Policy	28	41	13	9	6	3	0	71	15	68
2020	Project management	19	37	19	18	4	3	0	58	23	68
2020	Other services to the public	60	0	20	20	0	0	0	60	20	10
2020	None of the above	29	34	17	12	4	4	0	65	18	24
2019	Federal regulators	19	46	10	17	2	6	0	69	20	48
2019	Communications or public affairs	19	39	15	19	5	5	0	60	25	21
2019	Science and technology	25	30	10	30	0	5	0	58	31	20
2019	Administration and operations	26	38	15	11	8	3	0	65	19	39
2019	Human resources	31	42	22	5	0	0	0	73	5	19
2019	Financial management	43	48	9	0	0	0	0	91	0	12
2019	Information technology	50	43	0	7	0	0	0	93	7	14
2019	Policy	34	34	13	7	6	6	0	72	14	53
2019	Project management	25	42	10	12	5	7	0	71	18	60
2019	Other services to the public	29	9	27	18	0	17	0	46	22	11
2019	None of the above	40	20	26	0	14	0	0	60	14	15
2018	Federal regulators	19	44	24	11	2	0	0	63	14	42
2018	Communications or public affairs	23	23	46	8	0	0	0	46	8	13
2018	Science and technology	26	47	5	11	5	0	5	78	17	19
2018	Administration and operations	32	35	12	3	18	0	0	68	21	34
2018	Human resources	25	33	28	9	0	5	0	61	10	21
2018	Policy	13	50	0	26	7	4	0	65	35	26
2018	Project management	21	43	12	12	7	5	0	67	20	42
2018	None of the above	41	33	7	13	7	0	0	74	20	15
2017	Federal regulators	27	49	8	16	0	0	0	76	16	25
2017	Communications or public affairs	44	38	6	6	6	0	0	82	12	16
2017	Science and technology	24	32	31	13	0	0	0	56	13	16
2017	Administration and operations	34	22	22	15	3	4	0	58	19	27
2017	Human resources	26	61	7	5	0	0	0	87	5	15
2017	Financial management	28	36	28	0	8	0	0	64	8	11
2017	Policy	42	26	13	9	9	0	0	68	18	23
2017	Project management	24	38	17	10	10	2	0	63	20	42
2017	None of the above	19	57	6	12	6	0	0	76	18	16
2014	Federal regulators	22	42	11	18	7	0	0	65	25	57
2014	Communications or public affairs	15	46	8	8	15	8	0	67	25	13
2014	Science and technology	19	41	18	15	7	0	0	60	22	27
2014	Administration and operations	24	33	15	21	3	3	0	59	25	33
2014	Human resources	46	27	18	0	0	0	9	80	0	11
2014	None of the above	16	41	22	12	9	0	0	57	21	32

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	10	27	16	28	14	4	2	39	44	57
2020	Communications or public affairs	21	20	10	25	15	10	0	45	44	20
2020	Science and technology	25	31	25	13	6	0	0	56	19	16
2020	Administration and operations	33	33	4	23	4	4	0	68	28	49
2020	Human resources	18	17	33	19	0	4	9	40	22	22
2020	Financial management	41	10	10	9	21	0	9	56	33	10
2020	Information technology	41	20	13	0	20	0	7	64	21	15
2020	Policy	28	31	16	13	10	1	0	60	24	68
2020	Project management	22	22	22	16	13	4	0	46	30	68
2020	Other services to the public	40	20	10	20	0	0	10	67	22	10
2020	None of the above	16	32	15	12	12	13	0	55	28	25
2019	Federal regulators	21	27	19	21	4	8	0	52	27	48
2019	Communications or public affairs	23	24	15	14	19	5	0	50	35	21
2019	Science and technology	20	25	10	35	10	0	0	45	45	20
2019	Administration and operations	28	23	15	10	21	3	0	53	32	39
2019	Human resources	11	26	32	10	10	0	10	41	23	19
2019	Financial management	34	42	0	17	8	0	0	76	24	12
2019	Information technology	36	36	0	0	29	0	0	71	29	14
2019	Policy	38	28	9	9	9	6	0	70	20	53
2019	Project management	31	35	12	10	7	5	0	70	17	60
2019	Other services to the public	10	27	27	18	9	9	0	41	30	11
2019	None of the above	20	20	19	13	27	0	0	40	40	15
2018	Federal regulators	28	35	11	11	12	2	0	64	24	42
2018	Communications or public affairs	8	23	31	31	8	0	0	31	38	13
2018	Science and technology	28	33	11	17	6	0	6	65	24	18
2018	Administration and operations	26	38	6	9	18	3	0	67	27	34
2018	Human resources	19	19	30	14	9	5	5	41	26	21
2018	Policy	25	30	7	19	19	0	0	55	37	26
2018	Project management	22	47	7	17	5	0	2	71	22	42
2018	None of the above	48	13	7	20	13	0	0	61	33	15
2017	Federal regulators	15	33	16	21	8	4	4	52	31	25
2017	Communications or public affairs	37	19	13	25	6	0	0	56	31	16
2017	Science and technology	19	24	13	39	5	0	0	43	44	16
2017	Administration and operations	12	37	18	11	18	4	0	51	31	27
2017	Human resources	20	54	13	7	0	5	0	78	8	15
2017	Financial management	28	26	0	10	28	9	0	59	41	11
2017	Policy	45	25	3	13	13	0	0	71	26	24
2017	Project management	10	33	12	29	14	2	0	43	44	42
2017	None of the above	19	29	6	26	6	14	0	56	37	16
2014	Federal regulators	10	26	7	25	28	3	0	38	55	57
2014	Communications or public affairs	0	23	15	23	23	15	0	27	55	13
2014	Science and technology	11	37	4	26	18	4	0	51	45	27
2014	Administration and operations	19	15	18	33	16	0	0	34	49	33
2014	Human resources	28	36	18	10	0	0	9	70	11	11
2014	None of the above	13	22	16	16	30	0	3	36	48	32

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	35	30	14	7	10	2	2	68	18	57
2020	Communications or public affairs	35	26	25	5	10	0	0	61	15	20
2020	Science and technology	31	25	25	19	0	0	0	56	19	16
2020	Administration and operations	37	24	25	6	0	0	8	66	7	49
2020	Human resources	65	17	9	0	4	0	4	86	5	22
2020	Financial management	71	29	0	0	0	0	0	100	0	10
2020	Information technology	60	20	7	6	7	0	0	80	13	15
2020	Policy	32	32	12	13	9	0	1	66	22	68
2020	Project management	35	25	19	12	6	0	3	62	18	68
2020	Other services to the public	50	9	30	0	0	10	0	66	0	10
2020	None of the above	44	31	8	9	4	0	4	78	13	25
2019	Federal regulators	45	11	23	15	2	0	4	58	18	48
2019	Communications or public affairs	53	28	5	9	5	0	0	81	14	21
2019	Science and technology	40	30	20	0	5	0	5	74	5	20
2019	Administration and operations	43	18	13	10	8	0	8	66	20	39
2019	Human resources	63	22	10	0	0	0	5	89	0	19
2019	Financial management	58	17	17	8	0	0	0	75	8	12
2019	Information technology	64	36	0	0	0	0	0	100	0	14
2019	Policy	36	32	15	7	4	0	6	72	12	53
2019	Project management	48	17	25	3	2	0	5	68	5	60
2019	Other services to the public	38	10	26	9	9	9	0	52	19	11
2019	None of the above	47	27	13	7	7	0	0	74	13	15

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	37	34	14	7	5	0	4	73	13	57
2020	Communications or public affairs	35	41	20	5	0	0	0	75	5	20
2020	Science and technology	63	25	0	13	0	0	0	88	13	16
2020	Administration and operations	49	22	14	6	2	0	6	76	9	49
2020	Human resources	45	33	9	4	0	0	8	85	5	22
2020	Financial management	69	21	10	0	0	0	0	90	0	10
2020	Information technology	60	20	13	7	0	0	0	80	7	15
2020	Policy	60	18	13	6	1	0	1	79	7	68
2020	Project management	33	26	25	7	4	1	3	62	12	68
2020	Other services to the public	70	10	10	0	0	10	0	89	0	10
2020	None of the above	60	28	0	8	0	0	4	91	9	25
2019	Federal regulators	56	23	13	4	0	0	4	82	4	48
2019	Communications or public affairs	50	40	5	5	0	0	0	90	5	20
2019	Science and technology	50	30	5	10	0	0	5	85	10	20
2019	Administration and operations	49	20	18	0	8	0	5	73	8	39
2019	Human resources	53	16	10	6	5	0	10	77	12	19
2019	Financial management	66	17	0	9	0	0	8	90	10	12
2019	Information technology	71	7	14	0	7	0	0	79	7	14
2019	Policy	65	20	6	2	4	0	4	88	6	53
2019	Project management	42	32	13	3	3	5	2	79	7	60
2019	Other services to the public	47	45	9	0	0	0	0	91	0	11
2019	None of the above	54	33	7	0	0	6	0	93	0	15

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	72	11	0	2	2	9	5	96	4	57
2020	Communications or public affairs	70	15	0	0	0	10	5	100	0	20
2020	Science and technology	88	13	0	0	0	0	0	100	0	16
2020	Administration and operations	82	4	6	0	2	0	6	91	2	49
2020	Human resources	96	0	0	0	0	0	4	100	0	22
2020	Financial management	90	10	0	0	0	0	0	100	0	10
2020	Information technology	74	0	6	0	0	20	0	92	0	15
2020	Policy	78	7	3	4	3	3	1	89	8	68
2020	Project management	78	9	3	3	0	6	1	94	3	68
2020	Other services to the public	90	0	0	0	0	10	0	100	0	10
2020	None of the above	76	4	8	4	4	0	4	84	9	25
2019	Federal regulators	81	2	0	2	0	6	8	98	2	48
2019	Communications or public affairs	81	10	0	5	0	5	0	95	5	21
2019	Science and technology	75	10	0	5	0	5	5	94	6	20
2019	Administration and operations	82	5	0	0	3	5	5	97	3	39
2019	Human resources	89	6	0	0	0	0	5	100	0	19
2019	Financial management	74	18	0	0	0	0	8	100	0	12
2019	Information technology	79	7	0	7	0	7	0	92	8	14
2019	Policy	80	6	4	2	2	4	4	92	4	53
2019	Project management	78	10	2	3	0	3	3	95	4	59
2019	Other services to the public	91	0	9	0	0	0	0	91	0	11
2019	None of the above	80	7	7	0	7	0	0	87	7	15

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	78	4	4	0	2	4	9	94	2	56
2020	Communications or public affairs	70	15	0	0	5	0	10	94	6	20
2020	Science and technology	75	19	6	0	0	0	0	94	0	16
2020	Administration and operations	63	14	8	0	2	0	13	89	2	49
2020	Human resources	96	0	0	0	0	0	4	100	0	22
2020	Financial management	90	10	0	0	0	0	0	100	0	10
2020	Information technology	87	0	13	0	0	0	0	87	0	15
2020	Policy	79	8	6	1	3	0	3	89	5	67
2020	Project management	78	7	3	0	0	3	9	97	0	68
2020	Other services to the public	90	0	0	0	0	10	0	100	0	10
2020	None of the above	67	21	4	0	0	0	8	96	0	25
2019	Federal regulators	83	9	0	0	0	2	6	100	0	48
2019	Communications or public affairs	77	5	0	5	0	0	14	95	5	21
2019	Science and technology	85	5	5	0	0	0	5	95	0	20
2019	Administration and operations	76	5	0	0	3	0	16	97	3	38
2019	Human resources	84	6	0	5	0	0	5	95	5	19
2019	Financial management	83	9	0	0	0	0	8	100	0	12
2019	Information technology	100	0	0	0	0	0	0	100	0	14
2019	Policy	75	6	4	4	2	0	9	90	6	53
2019	Project management	76	7	0	3	2	3	9	94	6	59
2019	Other services to the public	70	0	0	10	0	0	20	88	12	10
2019	None of the above	93	0	0	7	0	0	0	93	7	15

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	31	46	9	11	4	0	0	77	14	57
2020	Communications or public affairs	55	20	10	10	5	0	0	75	15	20
2020	Science and technology	56	25	0	13	6	0	0	81	19	16
2020	Administration and operations	55	21	12	12	0	0	0	76	12	49
2020	Human resources	55	26	5	9	0	0	4	85	10	22
2020	Financial management	81	10	0	10	0	0	0	90	10	10
2020	Information technology	41	33	27	0	0	0	0	73	0	15
2020	Policy	48	37	3	6	6	0	0	85	12	68
2020	Project management	28	52	9	8	3	0	0	80	10	67
2020	Other services to the public	30	31	19	20	0	0	0	61	20	10
2020	None of the above	40	28	17	16	0	0	0	68	16	25
2019	Federal regulators	40	46	4	6	4	0	0	86	10	48
2019	Communications or public affairs	33	43	5	14	5	0	0	76	19	21
2019	Science and technology	25	35	30	5	5	0	0	60	10	20
2019	Administration and operations	46	31	7	10	5	0	0	77	16	39
2019	Human resources	63	32	5	0	0	0	0	95	0	19
2019	Financial management	60	16	8	0	17	0	0	75	17	12
2019	Information technology	69	31	0	0	0	0	0	100	0	13
2019	Policy	36	37	9	15	2	0	0	74	17	53
2019	Project management	21	52	13	10	3	0	0	73	13	60
2019	Other services to the public	18	36	27	19	0	0	0	55	19	11
2019	None of the above	29	50	14	0	7	0	0	79	7	14
2018	Federal regulators	49	42	9	0	0	0	0	91	0	42
2018	Communications or public affairs	31	54	0	15	0	0	0	85	15	13
2018	Science and technology	26	47	16	5	5	0	0	74	11	19
2018	Administration and operations	44	26	12	9	9	0	0	71	18	34
2018	Human resources	31	34	10	20	5	0	0	66	25	20
2018	Policy	22	43	23	8	4	0	0	65	12	25
2018	Project management	23	46	9	17	2	2	0	71	20	42
2018	None of the above	15	46	13	26	0	0	0	61	26	15
2017	Federal regulators	44	49	0	8	0	0	0	92	8	25
2017	Communications or public affairs	44	37	6	13	0	0	0	81	13	16
2017	Science and technology	19	44	11	26	0	0	0	63	26	16
2017	Administration and operations	38	37	15	11	0	0	0	75	11	27
2017	Human resources	33	48	12	7	0	0	0	81	7	15
2017	Financial management	46	45	10	0	0	0	0	90	0	11
2017	Policy	37	34	17	8	4	0	0	71	13	24
2017	Project management	29	59	5	7	0	0	0	88	7	41
2017	None of the above	37	45	6	6	6	0	0	82	12	16
2014	Federal regulators	28	49	16	4	4	0	0	77	7	57
2014	Communications or public affairs	38	23	15	15	8	0	0	62	23	13
2014	Science and technology	19	45	15	14	7	0	0	63	21	27
2014	Administration and operations	31	48	12	9	0	0	0	79	9	33
2014	Human resources	27	73	0	0	0	0	0	100	0	11
2014	None of the above	22	52	10	13	3	0	0	74	16	32

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	37	41	11	9	4	0	0	77	12	57
2020	Communications or public affairs	70	10	10	10	0	0	0	80	10	20
2020	Science and technology	56	31	0	6	6	0	0	88	13	16
2020	Administration and operations	59	14	20	2	4	0	0	74	6	49
2020	Human resources	64	18	9	0	5	0	4	85	5	22
2020	Financial management	81	19	0	0	0	0	0	100	0	10
2020	Information technology	34	46	20	0	0	0	0	80	0	15
2020	Policy	42	36	9	9	4	0	0	78	13	68
2020	Project management	35	44	10	7	3	0	0	79	10	68
2020	Other services to the public	51	10	19	20	0	0	0	61	20	10
2020	None of the above	40	36	16	4	4	0	0	76	8	25
2019	Federal regulators	38	37	14	6	2	2	0	77	8	48
2019	Communications or public affairs	38	33	14	5	9	0	0	72	14	21
2019	Science and technology	40	50	10	0	0	0	0	90	0	20
2019	Administration and operations	52	28	10	10	0	0	0	80	10	39
2019	Human resources	63	27	5	5	0	0	0	90	5	19
2019	Financial management	60	16	17	0	8	0	0	76	8	12
2019	Information technology	71	29	0	0	0	0	0	100	0	14
2019	Policy	32	40	15	4	9	0	0	72	13	53
2019	Project management	24	46	19	10	2	0	0	69	12	59
2019	Other services to the public	47	26	27	0	0	0	0	73	0	11
2019	None of the above	33	54	13	0	0	0	0	87	0	15
2018	Federal regulators	49	42	5	5	0	0	0	91	5	42
2018	Communications or public affairs	31	38	23	8	0	0	0	69	8	13
2018	Science and technology	42	42	5	5	5	0	0	84	11	19
2018	Administration and operations	44	29	9	9	9	0	0	74	18	34
2018	Human resources	19	53	19	9	0	0	0	72	9	21
2018	Policy	30	39	16	12	4	0	0	69	16	25
2018	Project management	32	45	12	12	0	0	0	77	12	42
2018	None of the above	22	59	7	7	7	0	0	80	13	15
2017	Federal regulators	47	41	8	4	0	0	0	88	4	25
2017	Communications or public affairs	44	25	25	6	0	0	0	69	6	16
2017	Science and technology	45	24	25	6	0	0	0	69	6	16
2017	Administration and operations	38	40	15	4	3	0	0	78	7	27
2017	Human resources	27	54	7	12	0	0	0	81	12	15
2017	Financial management	45	36	10	10	0	0	0	81	10	11
2017	Policy	37	30	21	8	4	0	0	67	13	24
2017	Project management	36	42	14	2	5	0	0	78	7	41
2017	None of the above	35	46	6	6	6	0	0	82	12	16
2014	Federal regulators	22	41	18	18	2	0	0	63	19	57
2014	Communications or public affairs	15	54	8	0	15	8	0	75	17	13
2014	Science and technology	34	29	11	18	7	0	0	63	25	27
2014	Administration and operations	37	45	6	6	3	0	3	84	9	33
2014	Human resources	27	46	19	9	0	0	0	72	9	11
2014	None of the above	29	34	9	25	3	0	0	63	28	32

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	26	45	15	12	2	0	0	71	14	57
2020	Communications or public affairs	50	40	0	10	0	0	0	90	10	20
2020	Science and technology	56	31	0	6	6	0	0	88	13	16
2020	Administration and operations	59	28	6	4	2	0	0	88	6	49
2020	Human resources	46	31	9	4	5	4	0	80	10	22
2020	Financial management	59	31	10	0	0	0	0	90	0	10
2020	Information technology	47	47	6	0	0	0	0	94	0	15
2020	Policy	37	46	12	1	3	0	1	84	4	68
2020	Project management	29	49	9	10	3	0	0	78	13	68
2020	Other services to the public	50	30	0	20	0	0	0	80	20	10
2020	None of the above	32	28	36	4	0	0	0	60	4	25
2019	Federal regulators	38	38	8	9	4	2	0	78	13	47
2019	Communications or public affairs	29	61	0	5	5	0	0	90	10	21
2019	Science and technology	30	61	5	5	0	0	0	90	5	20
2019	Administration and operations	49	25	5	18	3	0	0	74	21	39
2019	Human resources	58	37	0	5	0	0	0	95	5	19
2019	Financial management	60	16	0	24	0	0	0	76	24	12
2019	Information technology	71	29	0	0	0	0	0	100	0	14
2019	Policy	32	43	7	13	2	2	0	77	15	53
2019	Project management	34	41	12	10	2	0	0	76	12	58
2019	Other services to the public	28	54	9	9	0	0	0	82	9	11
2019	None of the above	34	46	13	0	7	0	0	80	7	15
2018	Federal regulators	45	36	9	5	2	0	2	83	8	42
2018	Communications or public affairs	46	46	8	0	0	0	0	92	0	13
2018	Science and technology	16	63	11	5	5	0	0	79	11	19
2018	Administration and operations	38	38	9	12	3	0	0	76	15	34
2018	Human resources	39	33	23	5	0	0	0	72	5	21
2018	Policy	30	35	8	16	12	0	0	65	27	25
2018	Project management	31	36	17	12	2	2	0	68	14	42
2018	None of the above	15	46	13	7	13	7	0	65	21	15
2017	Federal regulators	39	40	8	8	4	0	0	80	12	25
2017	Communications or public affairs	50	37	0	13	0	0	0	87	13	16
2017	Science and technology	38	55	0	6	0	0	0	94	6	16
2017	Administration and operations	42	36	11	7	3	0	0	78	11	27
2017	Human resources	42	46	0	12	0	0	0	88	12	15
2017	Financial management	46	45	10	0	0	0	0	90	0	11
2017	Policy	37	35	12	13	0	0	4	75	13	24
2017	Project management	36	39	10	12	0	2	0	77	13	41
2017	None of the above	42	45	0	12	0	0	0	88	12	16
2014	Federal regulators	32	39	23	6	0	0	0	71	6	57
2014	Communications or public affairs	23	23	23	23	8	0	0	46	31	13
2014	Science and technology	41	41	0	8	10	0	0	82	18	27
2014	Administration and operations	31	54	9	6	0	0	0	84	6	33
2014	Human resources	73	27	0	0	0	0	0	100	0	11
2014	None of the above	38	28	19	15	0	0	0	65	15	32

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	19	50	14	9	2	6	73	11	56
2020	Communications or public affairs	45	40	5	10	0	0	85	10	20
2020	Science and technology	38	50	6	6	0	0	88	6	16
2020	Administration and operations	40	34	16	2	6	2	75	8	49
2020	Human resources	40	33	27	0	0	0	73	0	22
2020	Financial management	39	30	22	10	0	0	69	10	10
2020	Information technology	41	40	19	0	0	0	81	0	15
2020	Policy	29	50	7	12	1	0	80	13	68
2020	Project management	22	58	12	3	3	2	82	6	67
2020	Other services to the public	10	70	20	0	0	0	80	0	10
2020	None of the above	32	44	4	16	0	5	79	17	25
2019	Federal regulators	21	58	4	8	0	8	86	9	48
2019	Communications or public affairs	29	47	10	9	5	0	76	14	21
2019	Science and technology	20	55	15	10	0	0	75	10	20
2019	Administration and operations	39	38	13	8	3	0	77	10	39
2019	Human resources	58	16	26	0	0	0	74	0	19
2019	Financial management	51	17	8	8	9	8	73	18	12
2019	Information technology	50	36	7	0	0	7	92	0	14
2019	Policy	34	45	6	9	0	6	84	10	53
2019	Project management	25	50	20	2	0	3	77	2	60
2019	Other services to the public	38	36	9	0	0	18	89	0	11
2019	None of the above	33	39	14	13	0	0	73	13	15
2018	Federal regulators	54	37	2	5	0	2	92	6	42
2018	Communications or public affairs	23	46	31	0	0	0	69	0	13
2018	Science and technology	32	37	16	11	5	0	68	16	19
2018	Administration and operations	30	48	6	3	12	0	79	15	33
2018	Human resources	34	26	34	5	0	0	61	5	20
2018	Policy	25	45	19	7	4	0	70	11	26
2018	Project management	28	36	17	12	2	5	67	15	42
2018	None of the above	35	39	13	0	7	7	79	7	15
2017	Federal regulators	32	50	4	4	4	4	87	9	24
2017	Communications or public affairs	25	56	13	6	0	0	81	6	16
2017	Science and technology	19	50	18	13	0	0	69	13	16
2017	Administration and operations	46	21	15	15	0	3	69	15	27
2017	Human resources	20	55	25	0	0	0	75	0	15
2017	Financial management	27	64	0	0	0	10	100	0	11
2017	Policy	42	16	25	13	0	4	61	13	24
2017	Project management	21	48	26	2	0	2	70	2	42
2017	None of the above	24	52	12	13	0	0	75	13	16

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	25	48	12	13	2	0	73	15	56
2020	Communications or public affairs	65	0	20	10	5	0	65	15	20
2020	Science and technology	56	13	13	13	6	0	69	19	16
2020	Administration and operations	58	31	6	4	0	0	89	4	48
2020	Human resources	59	18	14	4	0	5	81	5	22
2020	Financial management	51	19	20	10	0	0	70	10	10
2020	Information technology	40	40	7	13	0	0	80	13	15
2020	Policy	44	37	6	10	3	0	81	13	67
2020	Project management	40	32	12	9	6	1	73	15	68
2020	Other services to the public	50	9	10	30	0	0	60	30	10
2020	None of the above	43	32	20	0	4	0	75	4	25
2019	Federal regulators	43	27	11	17	2	0	70	19	48
2019	Communications or public affairs	48	33	10	5	5	0	81	9	21
2019	Science and technology	40	50	10	0	0	0	90	0	20
2019	Administration and operations	57	30	0	8	5	0	87	13	39
2019	Human resources	68	26	5	0	0	0	95	0	19
2019	Financial management	59	24	9	0	8	0	83	8	12
2019	Information technology	43	43	14	0	0	0	86	0	14
2019	Policy	46	39	6	4	6	0	85	9	53
2019	Project management	51	29	10	7	3	0	80	10	60
2019	Other services to the public	38	36	9	17	0	0	74	17	11
2019	None of the above	54	33	7	7	0	0	87	7	15
2018	Federal regulators	50	35	5	8	2	0	85	10	42
2018	Communications or public affairs	62	31	0	8	0	0	92	8	13
2018	Science and technology	58	26	11	5	0	0	84	5	19
2018	Administration and operations	53	29	3	3	12	0	82	15	34
2018	Human resources	37	51	11	0	0	0	89	0	21
2018	Policy	46	31	16	8	0	0	77	8	25
2018	Project management	47	31	5	7	8	2	80	15	42
2018	None of the above	48	26	13	7	7	0	74	13	15
2017	Federal regulators	51	37	8	4	0	0	88	4	25
2017	Communications or public affairs	50	38	0	6	6	0	87	13	16
2017	Science and technology	56	24	13	0	6	0	80	6	16
2017	Administration and operations	45	33	7	11	3	0	78	15	27
2017	Human resources	61	34	0	5	0	0	95	5	15
2017	Financial management	63	18	10	9	0	0	81	9	11
2017	Policy	35	43	4	17	0	0	79	17	24
2017	Project management	47	26	14	7	5	0	74	12	42
2017	None of the above	31	57	0	12	0	0	88	12	16
2014	Federal regulators	37	36	11	13	4	0	73	16	56
2014	Communications or public affairs	31	46	8	8	8	0	77	15	13
2014	Science and technology	52	30	7	8	3	0	82	11	27
2014	Administration and operations	45	39	9	3	3	0	85	6	33
2014	Human resources	82	18	0	0	0	0	100	0	11
2014	None of the above	37	26	19	12	6	0	63	18	32

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	18	35	28	17	2	0	0	53	19	57
2020	Communications or public affairs	25	54	10	11	0	0	0	79	11	20
2020	Science and technology	25	25	38	13	0	0	0	50	13	16
2020	Administration and operations	34	31	25	8	2	0	0	65	10	48
2020	Human resources	18	33	18	27	4	0	0	51	31	22
2020	Financial management	32	19	10	19	20	0	0	51	39	10
2020	Information technology	41	33	6	7	13	0	0	74	20	15
2020	Policy	19	35	31	9	4	1	0	55	13	68
2020	Project management	18	25	29	20	8	0	0	43	28	65
2020	Other services to the public	31	20	19	30	0	0	0	51	30	10
2020	None of the above	24	44	16	12	4	0	0	68	16	25
2019	Federal regulators	19	36	15	23	7	0	0	55	30	47
2019	Communications or public affairs	19	34	42	5	0	0	0	53	5	21
2019	Science and technology	20	45	10	25	0	0	0	65	25	20
2019	Administration and operations	37	36	18	5	5	0	0	72	10	39
2019	Human resources	16	32	31	10	10	0	0	48	21	19
2019	Financial management	35	41	16	0	8	0	0	76	8	12
2019	Information technology	29	57	14	0	0	0	0	86	0	14
2019	Policy	24	40	25	6	6	0	0	64	11	53
2019	Project management	24	42	19	10	5	0	0	66	15	59
2019	Other services to the public	35	29	18	9	9	0	0	64	18	11
2019	None of the above	26	27	40	0	7	0	0	54	7	15
2018	Federal regulators	24	37	21	7	12	0	0	60	18	42
2018	Communications or public affairs	54	38	0	8	0	0	0	92	8	13
2018	Science and technology	32	32	26	11	0	0	0	63	11	19
2018	Administration and operations	50	29	12	3	6	0	0	79	9	34
2018	Human resources	33	19	14	23	11	0	0	51	34	21
2018	Policy	19	41	25	7	7	0	0	60	15	26
2018	Project management	21	35	20	15	7	2	0	57	22	42
2018	None of the above	26	33	35	7	0	0	0	59	7	15
2017	Federal regulators	20	43	20	8	4	4	0	66	13	25
2017	Communications or public affairs	31	50	6	13	0	0	0	81	13	16
2017	Science and technology	17	64	20	0	0	0	0	80	0	16
2017	Administration and operations	41	34	22	3	0	0	0	74	3	27
2017	Human resources	12	54	20	13	0	0	0	66	13	15
2017	Financial management	26	28	46	0	0	0	0	54	0	11
2017	Policy	31	39	13	8	9	0	0	70	17	24
2017	Project management	31	31	31	2	5	0	0	62	7	42
2017	None of the above	33	30	31	6	0	0	0	63	6	16
2014	Federal regulators	22	28	25	13	12	0	0	50	25	57
2014	Communications or public affairs	38	62	0	0	0	0	0	100	0	13
2014	Science and technology	26	56	14	4	0	0	0	82	4	27
2014	Administration and operations	33	39	27	0	0	0	0	73	0	33
2014	Human resources	18	73	9	0	0	0	0	91	0	11
2014	None of the above	34	38	9	10	6	0	3	74	16	32

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Federal regulators	60	40	57
2020	Communications or public affairs	40	60	20
2020	Science and technology	50	50	16
2020	Administration and operations	52	48	49
2020	Human resources	60	40	22
2020	Financial management	30	70	10
2020	Information technology	46	54	15
2020	Policy	55	45	68
2020	Project management	58	42	68
2020	Other services to the public	50	50	10
2020	None of the above	59	41	25

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	71	16	5	4	0	0	5	91	4	57
2020	Communications or public affairs	70	15	0	10	5	0	0	85	15	20
2020	Science and technology	81	6	0	0	0	0	13	100	0	16
2020	Administration and operations	64	22	4	2	0	2	6	93	2	49
2020	Human resources	73	18	4	0	0	0	4	95	0	22
2020	Financial management	71	0	19	0	0	0	10	79	0	10
2020	Information technology	66	20	0	0	0	0	13	100	0	15
2020	Policy	69	16	3	4	0	0	7	92	5	68
2020	Project management	76	7	6	2	0	1	7	92	2	68
2020	Other services to the public	80	10	10	0	0	0	0	90	0	10
2020	None of the above	67	16	8	0	0	9	0	91	0	25

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Federal regulators	29	29	42	57
2020	Communications or public affairs	34	21	45	20
2020	Science and technology	38	44	19	16
2020	Administration and operations	31	41	28	49
2020	Human resources	28	27	45	22
2020	Financial management	10	59	31	10
2020	Information technology	26	27	47	15
2020	Policy	41	16	43	68
2020	Project management	28	31	41	68
2020	Other services to the public	30	30	40	10
2020	None of the above	20	33	48	25
2019	Federal regulators	29	23	48	48
2019	Communications or public affairs	43	28	29	21
2019	Science and technology	44	25	30	20
2019	Administration and operations	38	34	28	39
2019	Human resources	32	21	47	19
2019	Financial management	17	41	42	12
2019	Information technology	21	29	50	14
2019	Policy	49	23	29	53
2019	Project management	22	36	42	60
2019	Other services to the public	28	28	45	11
2019	None of the above	19	33	48	15
2018	Federal regulators	34	18	47	42
2018	Communications or public affairs	38	31	31	13
2018	Science and technology	37	37	26	19
2018	Administration and operations	26	35	38	34
2018	Human resources	37	23	39	21
2018	Policy	37	29	34	26
2018	Project management	19	32	48	42
2018	None of the above	13	39	48	15
2017	Federal regulators	24	32	44	25
2017	Communications or public affairs	25	38	37	16
2017	Science and technology	26	32	42	16
2017	Administration and operations	33	37	30	27
2017	Human resources	29	36	35	14
2017	Financial management	37	18	46	11
2017	Policy	35	33	32	24
2017	Project management	12	40	48	42
2017	None of the above	13	37	50	16
2014	Federal regulators	32	24	44	56
2014	Communications or public affairs	38	46	15	13
2014	Science and technology	18	19	63	27
2014	Administration and operations	40	27	33	33
2014	Human resources	46	18	37	11
2014	None of the above	37	19	44	32

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Federal regulators	17	29	29	13	6	6	17
2020	Administration and operations	13	28	33	0	26	0	15
2020	Policy	0	33	39	14	4	11	28
2020	Project management	0	48	37	0	5	10	19
2019	Federal regulators	14	29	7	7	22	22	14
2019	Administration and operations	7	33	40	0	7	13	15
2019	Policy	4	42	31	11	0	11	26
2019	Project management	15	23	23	8	23	7	13
2018	Federal regulators	25	13	20	22	20	0	14
2018	Policy	0	20	60	10	0	10	10
2014	Federal regulators	0	17	43	28	9999	12	18
2014	Administration and operations	8	30	55	0	9999	7	13
2014	None of the above	8	8	59	17	9999	8	12

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	49	42	9	0	0	91	0	57
2020	Communications or public affairs	60	30	5	5	0	90	5	20
2020	Science and technology	63	31	0	0	6	94	6	16
2020	Administration and operations	57	26	12	4	0	84	4	49
2020	Human resources	57	28	10	0	5	85	5	21
2020	Financial management	69	31	0	0	0	100	0	10
2020	Information technology	60	27	7	0	6	87	6	15
2020	Policy	52	38	4	6	0	90	6	68
2020	Project management	52	44	4	0	0	96	0	68
2020	Other services to the public	60	20	10	10	0	80	10	10
2020	None of the above	52	40	4	4	0	92	4	25
2019	Federal regulators	67	23	6	2	2	90	4	48
2019	Communications or public affairs	71	20	5	0	5	91	5	21
2019	Science and technology	55	30	15	0	0	85	0	20
2019	Administration and operations	59	36	2	3	0	95	3	39
2019	Human resources	56	33	11	0	0	89	0	18
2019	Financial management	68	32	0	0	0	100	0	12
2019	Information technology	86	14	0	0	0	100	0	14
2019	Policy	61	32	2	4	2	92	6	53
2019	Project management	55	35	7	3	0	90	3	60
2019	Other services to the public	55	27	9	9	0	82	9	11
2019	None of the above	60	20	14	7	0	80	7	15
2018	Federal regulators	74	24	0	0	2	98	2	42
2018	Communications or public affairs	77	23	0	0	0	100	0	13
2018	Science and technology	58	42	0	0	0	100	0	19
2018	Administration and operations	42	27	12	15	3	70	18	33
2018	Human resources	34	61	0	5	0	95	5	21
2018	Policy	53	39	0	4	4	92	8	25
2018	Project management	57	33	2	7	0	91	7	42
2018	None of the above	28	52	7	7	7	80	13	15
2017	Federal regulators	64	28	4	4	0	92	4	25
2017	Communications or public affairs	69	19	12	0	0	88	0	16
2017	Science and technology	38	45	11	0	5	83	5	16
2017	Administration and operations	41	44	7	7	0	85	7	27
2017	Human resources	41	47	7	0	5	88	5	15
2017	Financial management	55	45	0	0	0	100	0	11
2017	Policy	54	26	7	13	0	80	13	24
2017	Project management	54	41	5	0	0	95	0	42
2017	None of the above	36	58	6	0	0	94	0	16
2014	Federal regulators	52	35	9	2	2	87	4	57
2014	Communications or public affairs	23	69	8	0	0	92	0	13
2014	Science and technology	60	33	0	3	3	93	7	27
2014	Administration and operations	40	41	6	9	3	81	12	33
2014	Human resources	28	62	10	0	0	90	0	11
2014	None of the above	41	34	13	9	3	75	12	32

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	17	53	14	13	3	0	70	16	57
2020	Communications or public affairs	41	25	15	10	10	0	65	20	20
2020	Science and technology	38	44	6	13	0	0	81	13	16
2020	Administration and operations	42	44	8	4	2	0	86	6	49
2020	Human resources	55	18	23	4	0	0	72	4	22
2020	Financial management	51	39	10	0	0	0	90	0	10
2020	Information technology	34	54	6	6	0	0	87	6	15
2020	Policy	36	43	5	12	4	0	79	16	67
2020	Project management	28	53	10	7	0	1	82	7	68
2020	Other services to the public	40	21	20	19	0	0	61	19	10
2020	None of the above	32	48	13	8	0	0	79	8	25
2019	Federal regulators	35	46	10	2	0	6	87	2	48
2019	Communications or public affairs	24	57	0	9	9	0	81	19	21
2019	Science and technology	20	65	5	10	0	0	85	10	20
2019	Administration and operations	47	35	16	0	3	0	82	3	39
2019	Human resources	47	42	6	5	0	0	89	5	19
2019	Financial management	44	49	0	8	0	0	92	8	12
2019	Information technology	64	29	7	0	0	0	93	0	14
2019	Policy	41	40	13	6	0	0	81	6	53
2019	Project management	33	50	8	7	2	0	83	8	60
2019	Other services to the public	29	44	18	9	0	0	73	9	11
2019	None of the above	34	53	14	0	0	0	86	0	15
2018	Federal regulators	25	60	7	2	5	0	85	8	42
2018	Communications or public affairs	31	38	8	8	15	0	69	23	13
2018	Science and technology	47	32	11	11	0	0	79	11	19
2018	Administration and operations	41	38	15	3	3	0	79	6	34
2018	Human resources	9	49	33	5	5	0	58	9	21
2018	Policy	51	45	0	4	0	0	96	4	26
2018	Project management	29	55	7	2	7	0	84	9	42
2018	None of the above	35	39	13	13	0	0	74	13	15
2017	Federal regulators	39	36	12	8	4	0	76	12	25
2017	Communications or public affairs	25	57	0	19	0	0	81	19	16
2017	Science and technology	37	32	25	6	0	0	69	6	16
2017	Administration and operations	38	44	7	11	0	0	82	11	27
2017	Human resources	27	66	0	7	0	0	93	7	15
2017	Financial management	36	64	0	0	0	0	100	0	11
2017	Policy	54	30	16	0	0	0	84	0	24
2017	Project management	28	43	12	14	2	0	71	17	42
2017	None of the above	38	56	0	6	0	0	94	6	16
2014	Federal regulators	20	37	21	17	5	0	56	23	57
2014	Communications or public affairs	15	46	23	8	0	8	67	8	13
2014	Science and technology	52	26	8	11	3	0	79	14	27
2014	Administration and operations	30	39	15	9	6	0	70	15	33
2014	Human resources	10	54	0	18	9	10	70	30	11
2014	None of the above	32	37	12	12	3	3	71	16	32

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	7	21	37	24	11	0	0	35	28	57
2020	Communications or public affairs	5	30	25	20	20	0	0	40	35	20
2020	Science and technology	0	19	13	69	0	0	0	69	19	16
2020	Administration and operations	2	27	37	19	12	4	0	32	30	49
2020	Human resources	23	33	14	17	13	0	0	30	56	22
2020	Financial management	0	29	10	51	10	0	0	61	29	10
2020	Information technology	7	7	46	20	21	0	0	41	13	15
2020	Policy	9	16	53	18	3	0	1	21	25	68
2020	Project management	4	31	37	22	3	3	0	26	36	68
2020	Other services to the public	0	30	50	10	10	0	0	20	30	10
2020	None of the above	4	20	32	31	8	5	0	41	26	25
2019	Federal regulators	8	20	42	21	6	2	0	28	29	48
2019	Communications or public affairs	9	14	47	19	5	0	5	26	25	21
2019	Science and technology	5	20	40	15	15	0	5	32	26	20
2019	Administration and operations	29	23	25	7	16	0	0	23	52	39
2019	Human resources	26	37	15	21	0	0	0	21	64	19
2019	Financial management	8	25	41	18	8	0	0	26	33	12
2019	Information technology	7	21	29	21	14	0	7	38	31	14
2019	Policy	6	24	45	17	4	4	0	22	31	53
2019	Project management	3	12	43	27	13	0	2	41	15	60
2019	Other services to the public	9	45	20	18	0	9	0	20	59	11
2019	None of the above	7	26	34	27	7	0	0	34	32	15
2018	Federal regulators	5	14	49	24	7	0	0	31	19	40
2018	Communications or public affairs	0	23	38	31	8	0	0	38	23	13
2018	Science and technology	0	16	47	16	21	0	0	37	16	19
2018	Administration and operations	9	26	38	18	9	0	0	26	35	34
2018	Human resources	33	25	28	14	0	0	0	14	58	21
2018	Policy	4	35	49	13	0	0	0	13	39	26
2018	Project management	2	24	50	22	0	2	0	22	27	42
2018	None of the above	7	26	46	9	7	0	7	16	35	15
2017	Federal regulators	0	20	52	20	4	0	4	25	21	25
2017	Communications or public affairs	6	13	38	25	6	0	13	36	21	16
2017	Science and technology	0	18	32	43	6	0	0	50	18	16
2017	Administration and operations	7	18	41	18	8	4	4	28	27	27
2017	Human resources	20	33	21	12	14	0	0	26	53	15
2017	Financial management	0	27	46	27	0	0	0	27	27	11
2017	Policy	4	30	35	24	8	0	0	32	34	24
2017	Project management	2	14	54	22	7	0	0	29	17	42
2017	None of the above	6	19	26	32	11	0	6	46	26	16
2014	Federal regulators	9	18	52	19	0	2	0	19	28	57
2014	Communications or public affairs	0	8	46	15	15	8	8	36	9	13
2014	Science and technology	4	7	60	22	8	0	0	30	11	27
2014	Administration and operations	6	21	39	24	3	0	6	29	29	33
2014	Human resources	10	0	27	54	9	0	0	63	10	11
2014	None of the above	6	22	37	31	0	0	3	32	30	32

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	2	7	41	31	18	0	2	50	9	57
2020	Communications or public affairs	0	15	10	40	30	0	5	73	16	20
2020	Science and technology	0	6	25	50	19	0	0	69	6	16
2020	Administration and operations	4	7	27	33	25	4	0	60	12	49
2020	Human resources	5	5	42	22	22	4	0	46	11	22
2020	Financial management	9	10	10	30	30	0	12	68	21	10
2020	Information technology	0	13	13	59	14	0	0	73	13	15
2020	Policy	3	10	18	45	23	0	1	68	14	67
2020	Project management	2	16	30	33	15	3	2	50	18	67
2020	Other services to the public	0	10	49	20	20	0	0	40	10	10
2020	None of the above	4	16	32	16	24	8	0	43	22	25
2019	Federal regulators	8	8	33	27	19	4	0	48	17	48
2019	Communications or public affairs	5	19	5	42	25	5	0	70	25	21
2019	Science and technology	5	10	40	35	10	0	0	45	14	20
2019	Administration and operations	13	13	31	23	21	0	0	44	25	39
2019	Human resources	5	26	26	21	16	5	0	39	33	19
2019	Financial management	0	49	25	26	0	0	0	26	49	12
2019	Information technology	7	14	7	29	29	7	7	67	25	14
2019	Policy	2	13	30	32	17	4	2	52	16	53
2019	Project management	5	15	35	25	17	0	2	43	21	59
2019	Other services to the public	18	18	9	18	28	9	0	51	40	11
2019	None of the above	7	7	40	34	13	0	0	47	13	15
2018	Federal regulators	5	5	31	43	14	0	2	58	10	42
2018	Communications or public affairs	0	23	23	23	31	0	0	54	23	13
2018	Science and technology	0	21	16	32	32	0	0	63	21	19
2018	Administration and operations	3	18	29	35	15	0	0	50	21	34
2018	Human resources	5	19	23	39	5	5	5	48	26	21
2018	Policy	4	11	41	28	16	0	0	44	15	26
2018	Project management	2	14	46	31	5	2	0	37	17	42
2018	None of the above	0	13	13	54	13	0	7	72	14	15
2017	Federal regulators	4	12	20	28	31	0	4	62	17	25
2017	Communications or public affairs	0	6	25	31	19	0	19	62	8	16
2017	Science and technology	0	13	39	29	13	6	0	45	14	16
2017	Administration and operations	3	10	37	22	19	0	8	44	15	27
2017	Human resources	7	20	27	19	20	0	7	42	29	15
2017	Financial management	0	37	36	27	0	0	0	27	37	11
2017	Policy	8	28	18	29	16	0	0	45	37	24
2017	Project management	5	24	31	28	12	0	0	40	28	42
2017	None of the above	6	12	25	40	11	6	0	54	19	16
2014	Federal regulators	6	11	34	36	12	2	0	49	16	57
2014	Communications or public affairs	0	0	38	38	8	8	8	55	0	13
2014	Science and technology	11	7	37	41	4	0	0	45	18	27
2014	Administration and operations	0	19	31	33	15	0	3	49	19	33
2014	Human resources	0	18	27	38	18	0	0	55	18	11
2014	None of the above	6	20	34	24	12	3	0	38	26	32

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	14	33	31	18	4	0	0	21	48	57
2020	Communications or public affairs	15	5	25	35	15	5	0	52	21	20
2020	Science and technology	0	13	50	31	6	0	0	38	13	16
2020	Administration and operations	14	21	27	25	12	2	0	37	36	49
2020	Human resources	15	14	29	19	22	0	0	42	29	21
2020	Information technology	7	20	13	32	28	0	0	60	27	15
2020	Policy	22	19	37	10	9	0	1	20	42	67
2020	Project management	19	34	29	13	4	0	0	18	53	68
2020	Other services to the public	30	9	30	20	10	0	0	30	39	10
2020	None of the above	20	20	32	8	11	5	4	21	44	25
2019	Federal regulators	14	21	36	19	7	2	0	27	36	47
2019	Communications or public affairs	9	38	24	15	5	5	5	21	52	21
2019	Science and technology	15	30	25	25	0	5	0	27	47	20
2019	Administration and operations	15	15	41	15	13	0	0	28	31	39
2019	Human resources	37	22	26	5	0	10	0	6	65	19
2019	Financial management	8	24	35	0	34	0	0	34	32	12
2019	Information technology	0	14	36	21	21	0	7	46	15	14
2019	Policy	23	32	32	9	4	0	0	13	55	53
2019	Project management	13	27	30	15	10	3	2	26	42	60
2019	Other services to the public	26	18	28	0	18	9	0	20	49	11
2019	None of the above	26	6	48	6	13	0	0	19	33	15
2018	Federal regulators	2	19	39	22	17	0	0	39	21	41
2018	Communications or public affairs	8	0	54	8	23	0	8	33	8	13
2018	Science and technology	16	16	21	26	16	0	5	44	33	19
2018	Administration and operations	12	30	27	15	15	0	0	30	42	33
2018	Human resources	42	23	16	9	9	0	0	19	66	21
2018	Policy	7	37	19	28	9	0	0	36	45	26
2018	Project management	9	32	30	20	5	2	0	26	43	42
2018	None of the above	7	20	52	0	15	0	7	16	28	15
2017	Federal regulators	8	16	28	32	8	0	7	43	27	25
2017	Communications or public affairs	0	18	31	25	19	0	6	47	20	16
2017	Science and technology	33	28	27	12	0	0	0	12	60	15
2017	Administration and operations	15	21	41	11	8	0	4	19	38	27
2017	Human resources	19	60	14	7	0	0	0	7	79	15
2017	Financial management	18	9	27	28	18	0	0	46	27	11
2017	Policy	4	30	32	12	22	0	0	33	34	24
2017	Project management	10	33	40	12	5	0	0	17	43	42
2017	None of the above	6	6	49	26	13	0	0	39	12	16
2014	Federal regulators	16	27	35	22	0	0	0	22	43	57
2014	Communications or public affairs	8	31	15	23	8	0	15	36	45	13
2014	Science and technology	18	26	29	26	0	0	0	26	44	27
2014	Administration and operations	15	34	30	21	0	0	0	21	49	33
2014	Human resources	18	46	27	0	9	0	0	9	64	11
2014	None of the above	12	29	34	15	6	0	3	22	42	32

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	15	32	32	10	11	0	0	21	47	56
2020	Communications or public affairs	15	30	20	25	5	0	5	32	47	20
2020	Science and technology	13	31	38	6	13	0	0	19	44	16
2020	Administration and operations	6	23	37	20	12	2	0	33	29	49
2020	Human resources	23	23	18	18	18	0	0	36	46	22
2020	Financial management	9	20	29	22	20	0	0	42	29	10
2020	Information technology	0	19	20	40	21	0	0	61	19	15
2020	Policy	10	30	32	21	5	0	2	26	41	66
2020	Project management	25	17	40	13	3	2	0	17	42	67
2020	Other services to the public	10	10	50	19	10	0	0	29	20	10
2020	None of the above	32	8	32	20	8	0	0	28	40	25
2019	Federal regulators	15	23	37	19	4	2	0	24	38	48
2019	Communications or public affairs	23	19	43	5	10	0	0	15	42	21
2019	Science and technology	15	20	40	15	10	0	0	25	35	20
2019	Administration and operations	15	24	33	20	8	0	0	28	39	39
2019	Human resources	26	43	10	21	0	0	0	21	69	19
2019	Financial management	8	17	41	17	17	0	0	34	25	12
2019	Information technology	7	29	21	29	14	0	0	43	36	14
2019	Policy	17	29	34	14	4	2	0	18	47	52
2019	Project management	5	32	35	23	3	0	2	27	38	60
2019	Other services to the public	18	0	36	38	9	0	0	47	18	11
2019	None of the above	7	39	14	27	13	0	0	40	46	15
2018	Federal regulators	2	31	46	14	7	0	0	21	33	41
2018	Communications or public affairs	8	8	54	23	8	0	0	31	15	13
2018	Science and technology	11	26	26	32	5	0	0	37	37	19
2018	Administration and operations	9	24	38	18	12	0	0	29	32	34
2018	Human resources	28	19	25	28	0	0	0	28	47	21
2018	Policy	11	39	26	20	4	0	0	24	50	26
2018	Project management	5	41	40	12	0	2	0	13	47	40
2018	None of the above	13	26	41	13	0	0	7	14	42	15
2017	Federal regulators	0	25	56	12	3	0	4	16	26	25
2017	Communications or public affairs	7	18	31	31	13	0	0	44	25	16
2017	Science and technology	0	20	51	29	0	0	0	29	20	16
2017	Administration and operations	10	23	37	14	12	0	4	27	34	27
2017	Human resources	7	27	42	20	5	0	0	25	33	15
2017	Financial management	0	18	46	27	10	0	0	36	18	11
2017	Policy	9	43	13	24	11	0	0	35	52	24
2017	Project management	10	15	61	12	2	0	0	15	25	41
2017	None of the above	12	25	37	20	6	0	0	26	37	16
2014	Federal regulators	13	32	40	14	2	0	0	15	45	57
2014	Communications or public affairs	0	8	62	23	0	0	8	25	8	13
2014	Science and technology	3	29	30	26	8	0	3	35	34	27
2014	Administration and operations	9	15	43	33	0	0	0	33	24	33
2014	Human resources	9	9	37	27	19	0	0	46	18	11
2014	None of the above	13	22	30	15	15	0	3	32	37	32

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	17	24	37	9	9	2	2	19	43	57
2020	Communications or public affairs	30	26	10	20	10	5	0	31	58	20
2020	Science and technology	0	31	31	19	19	0	0	38	31	16
2020	Administration and operations	8	12	35	16	26	2	0	43	21	49
2020	Human resources	36	18	14	19	13	0	0	32	55	22
2020	Financial management	29	0	10	30	32	0	0	61	29	10
2020	Information technology	6	20	40	13	21	0	0	34	26	15
2020	Policy	12	23	21	24	15	1	4	41	37	67
2020	Project management	16	31	28	15	4	3	3	20	50	68
2020	Other services to the public	0	21	50	19	10	0	0	30	21	10
2020	None of the above	20	28	17	24	12	0	0	36	47	25
2019	Federal regulators	19	17	31	19	11	2	2	31	37	48
2019	Communications or public affairs	28	14	23	5	25	0	5	31	44	21
2019	Science and technology	15	10	35	26	5	5	5	34	28	20
2019	Administration and operations	18	15	28	20	16	3	0	37	34	39
2019	Human resources	26	21	16	5	21	5	5	29	53	19
2019	Financial management	0	25	8	17	43	8	0	64	27	12
2019	Information technology	0	36	21	21	21	0	0	43	36	14
2019	Policy	6	21	15	29	27	2	0	57	27	52
2019	Project management	10	27	24	17	19	0	4	37	38	59
2019	Other services to the public	18	9	37	0	28	9	0	31	29	11
2019	None of the above	0	34	40	20	7	0	0	27	34	15
2018	Federal regulators	2	21	34	31	12	0	0	42	24	41
2018	Communications or public affairs	0	31	46	15	8	0	0	23	31	13
2018	Science and technology	5	21	32	21	21	0	0	42	26	19
2018	Administration and operations	3	26	29	24	18	0	0	41	29	34
2018	Human resources	14	23	25	28	9	0	0	37	37	21
2018	Policy	7	22	31	19	16	0	4	36	31	26
2018	Project management	16	34	24	14	7	5	0	22	53	42
2018	None of the above	20	13	41	13	0	0	13	15	37	15
2017	Federal regulators	8	12	37	24	12	0	7	39	22	25
2017	Communications or public affairs	13	24	19	25	13	0	6	40	40	16
2017	Science and technology	0	14	54	19	14	0	0	33	14	15
2017	Administration and operations	0	22	38	11	19	3	8	33	24	27
2017	Human resources	20	27	33	13	7	0	0	21	47	15
2017	Financial management	18	9	37	27	9	0	0	36	27	11
2017	Policy	13	17	4	38	19	0	8	62	33	24
2017	Project management	17	21	40	10	7	0	5	18	40	42
2017	None of the above	6	12	26	26	17	12	0	50	21	16
2014	Federal regulators	12	25	33	15	5	4	5	22	41	57
2014	Communications or public affairs	0	15	31	31	8	8	8	45	18	13
2014	Science and technology	3	26	22	41	0	4	3	44	32	27
2014	Administration and operations	3	27	21	33	15	0	0	48	30	33
2014	Human resources	0	9	37	27	28	0	0	54	9	11
2014	None of the above	9	25	29	25	9	0	3	35	35	32

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	7	9	32	33	12	0	7	49	17	57
2020	Communications or public affairs	5	5	35	25	30	0	0	55	10	20
2020	Science and technology	0	13	19	56	6	6	0	67	13	16
2020	Administration and operations	6	8	24	33	18	4	6	57	16	49
2020	Human resources	9	19	23	23	26	0	0	48	28	22
2020	Financial management	9	20	20	9	42	0	0	51	29	10
2020	Information technology	0	13	20	40	28	0	0	68	13	15
2020	Policy	0	17	20	50	12	2	0	63	17	66
2020	Project management	4	9	35	31	16	1	3	49	14	68
2020	Other services to the public	0	0	40	40	20	0	0	60	0	10
2020	None of the above	8	12	24	36	8	13	0	50	23	25
2019	Federal regulators	7	17	32	23	18	4	0	42	25	47
2019	Communications or public affairs	9	14	23	19	25	0	10	48	26	21
2019	Science and technology	14	10	45	20	10	0	0	30	24	20
2019	Administration and operations	18	18	21	23	18	0	3	42	36	39
2019	Human resources	17	32	21	5	5	16	5	13	61	19
2019	Financial management	16	51	16	9	9	0	0	18	66	12
2019	Information technology	14	0	7	50	21	0	7	77	15	14
2019	Policy	7	4	28	34	19	8	0	57	12	53
2019	Project management	15	15	26	18	20	3	2	41	31	60
2019	Other services to the public	9	18	17	19	28	9	0	51	30	11
2019	None of the above	7	14	27	33	20	0	0	53	20	15
2018	Federal regulators	3	13	27	31	21	2	2	55	16	41
2018	Communications or public affairs	8	8	33	42	8	0	0	50	17	12
2018	Science and technology	0	16	26	37	11	11	0	53	18	19
2018	Administration and operations	9	15	29	38	9	0	0	47	24	34
2018	Human resources	9	14	33	19	16	5	5	38	26	21
2018	Policy	4	4	30	39	20	0	4	61	8	26
2018	Project management	0	19	41	23	14	2	0	38	19	41
2018	None of the above	7	26	33	22	7	0	7	30	35	15
2017	Federal regulators	4	24	12	36	16	0	7	56	31	25
2017	Communications or public affairs	7	13	24	25	19	6	6	50	22	16
2017	Science and technology	6	20	32	31	6	0	5	39	27	16
2017	Administration and operations	10	18	26	22	8	0	15	36	34	27
2017	Human resources	27	21	26	20	7	0	0	27	48	15
2017	Financial management	9	18	55	18	0	0	0	18	27	11
2017	Policy	8	30	38	16	8	0	0	24	38	24
2017	Project management	7	26	43	16	7	0	0	24	34	42
2017	None of the above	13	18	31	20	6	6	6	30	35	16
2014	Federal regulators	12	27	21	30	9	2	0	39	40	57
2014	Communications or public affairs	8	0	15	31	31	8	8	73	9	13
2014	Science and technology	11	18	33	26	7	0	3	35	31	27
2014	Administration and operations	9	15	31	33	9	0	3	43	25	33
2014	Human resources	0	9	18	54	20	0	0	73	9	11
2014	None of the above	0	20	40	28	9	0	3	38	20	32

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	10	17	41	17	11	2	2	29	29	57
2020	Communications or public affairs	5	11	20	40	20	5	0	63	17	20
2020	Science and technology	0	6	31	50	13	0	0	63	6	16
2020	Administration and operations	11	4	46	21	14	4	0	36	16	49
2020	Human resources	14	13	28	18	21	5	0	41	29	22
2020	Financial management	0	19	29	10	42	0	0	52	19	10
2020	Information technology	7	13	26	33	21	0	0	54	20	15
2020	Policy	9	24	24	27	11	3	2	40	35	66
2020	Project management	9	18	57	12	4	0	0	16	27	67
2020	None of the above	16	19	36	8	16	5	0	25	37	25
2019	Federal regulators	10	17	43	23	4	2	0	28	28	48
2019	Communications or public affairs	19	5	33	24	15	0	5	41	25	21
2019	Science and technology	15	30	25	15	10	5	0	27	47	20
2019	Administration and operations	16	25	25	20	11	3	0	32	42	39
2019	Human resources	21	26	33	10	0	10	0	11	52	19
2019	Financial management	8	17	33	9	34	0	0	43	25	12
2019	Information technology	0	21	14	21	29	7	7	58	25	14
2019	Policy	13	23	45	12	6	0	2	18	36	53
2019	Project management	10	23	35	18	8	3	2	28	35	60
2019	Other services to the public	18	17	28	0	28	9	0	31	39	11
2019	None of the above	13	21	26	34	7	0	0	40	34	15
2018	Federal regulators	5	9	45	21	20	0	0	41	14	41
2018	Communications or public affairs	8	8	15	46	23	0	0	69	15	13
2018	Science and technology	0	21	42	21	5	11	0	29	24	19
2018	Administration and operations	15	12	44	18	12	0	0	29	26	34
2018	Human resources	19	37	23	20	0	0	0	20	56	21
2018	Policy	11	22	39	20	7	0	0	28	34	26
2018	Project management	2	16	50	26	0	5	0	28	19	42
2018	None of the above	7	13	35	33	0	7	7	37	22	15
2017	Federal regulators	8	12	24	32	16	0	7	51	22	25
2017	Communications or public affairs	0	18	25	25	19	0	13	50	21	16
2017	Science and technology	5	26	32	24	6	6	0	33	33	16
2017	Administration and operations	7	7	48	18	15	0	4	35	15	27
2017	Human resources	7	40	39	13	0	0	0	13	47	15
2017	Financial management	18	0	37	27	18	0	0	45	18	11
2017	Policy	18	23	22	16	12	0	9	31	44	23
2017	Project management	5	15	44	21	12	0	2	34	20	41
2017	None of the above	0	12	51	20	17	0	0	37	12	16
2014	Federal regulators	15	21	37	21	5	2	0	26	37	57
2014	Communications or public affairs	0	23	46	8	8	0	15	18	27	13
2014	Science and technology	3	18	49	18	8	4	0	27	22	27
2014	Administration and operations	12	21	37	23	6	0	0	29	34	33
2014	Human resources	0	36	55	9	0	0	0	9	36	11
2014	None of the above	6	22	40	23	6	0	3	30	29	32

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	4	23	38	26	7	0	2	34	27	56
2020	Communications or public affairs	0	0	40	45	15	0	0	60	0	20
2020	Science and technology	0	0	56	38	6	0	0	44	0	16
2020	Administration and operations	8	12	38	34	8	0	0	42	20	49
2020	Human resources	4	33	31	22	9	0	0	31	38	22
2020	Financial management	0	0	29	29	42	0	0	71	0	10
2020	Information technology	0	0	28	45	27	0	0	72	0	15
2020	Policy	3	15	42	27	12	0	1	39	18	67
2020	Project management	1	17	38	31	12	0	0	43	19	68
2020	Other services to the public	0	0	40	40	20	0	0	60	0	10
2020	None of the above	0	15	36	28	16	0	5	46	16	25
2019	Federal regulators	8	13	48	25	4	2	0	30	21	48
2019	Communications or public affairs	5	14	19	28	34	0	0	62	19	21
2019	Science and technology	0	20	30	39	10	0	0	50	20	20
2019	Administration and operations	0	10	31	33	25	0	0	59	10	39
2019	Human resources	0	32	42	15	10	0	0	26	32	19
2019	Financial management	0	8	8	43	41	0	0	84	8	12
2019	Information technology	0	0	14	29	50	0	7	85	0	14
2019	Policy	0	15	30	42	11	0	2	54	15	53
2019	Project management	7	15	38	23	15	0	2	39	22	60
2019	Other services to the public	9	9	44	19	10	9	0	31	20	11
2019	None of the above	0	7	59	21	13	0	0	34	7	15

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	9	49	17	23	2	0	58	25	57
2020	Communications or public affairs	42	26	21	5	0	5	73	5	19
2020	Science and technology	38	44	6	13	0	0	81	13	16
2020	Administration and operations	33	44	17	2	4	0	77	6	49
2020	Human resources	28	38	30	0	5	0	66	5	21
2020	Financial management	30	40	20	9	0	0	71	9	10
2020	Information technology	41	40	6	6	0	6	87	6	15
2020	Policy	27	47	10	12	3	1	75	15	68
2020	Project management	21	53	9	14	2	2	75	15	66
2020	Other services to the public	30	31	20	10	9	0	61	19	10
2020	None of the above	28	36	16	12	4	5	67	17	25
2019	Federal regulators	15	48	15	10	4	8	68	16	48
2019	Communications or public affairs	19	44	9	14	14	0	62	28	21
2019	Science and technology	5	60	5	15	10	5	69	26	20
2019	Administration and operations	24	42	18	10	5	0	66	16	38
2019	Human resources	31	37	11	21	0	0	68	21	19
2019	Financial management	44	24	25	8	0	0	67	8	12
2019	Information technology	29	50	14	7	0	0	79	7	14
2019	Policy	19	51	13	8	9	0	70	17	53
2019	Project management	25	38	15	18	3	0	63	22	60
2019	Other services to the public	10	18	28	9	18	17	34	32	11
2019	None of the above	27	45	13	14	0	0	73	14	15

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	51	34	2	12	0	2	86	12	57
2020	Communications or public affairs	65	20	0	15	0	0	85	15	20
2020	Science and technology	81	13	0	6	0	0	94	6	16
2020	Administration and operations	61	23	4	8	4	0	84	12	49
2020	Human resources	62	28	5	5	0	0	91	5	21
2020	Financial management	62	28	0	0	10	0	90	10	10
2020	Information technology	73	21	0	6	0	0	94	6	15
2020	Policy	65	19	7	7	2	0	84	9	68
2020	Project management	49	34	3	7	7	0	82	15	68
2020	Other services to the public	60	21	9	10	0	0	80	10	10
2020	None of the above	64	16	4	8	8	0	81	16	25
2019	Federal regulators	61	25	2	6	4	2	88	11	48
2019	Communications or public affairs	59	31	10	0	0	0	90	0	20
2019	Science and technology	45	50	5	0	0	0	95	0	20
2019	Administration and operations	54	25	10	8	3	0	79	10	39
2019	Human resources	58	21	0	10	5	5	84	16	19
2019	Financial management	59	25	0	8	9	0	83	17	12
2019	Information technology	93	0	7	0	0	0	93	0	14
2019	Policy	49	26	7	11	4	2	77	15	53
2019	Project management	47	39	8	5	2	0	85	7	60
2019	Other services to the public	74	17	0	9	0	0	91	9	11
2019	None of the above	60	20	0	20	0	0	80	20	15
2018	Federal regulators	69	19	13	0	0	0	87	0	41
2018	Communications or public affairs	46	31	0	23	0	0	77	23	13
2018	Science and technology	37	47	0	16	0	0	84	16	19
2018	Administration and operations	38	32	15	9	6	0	71	15	34
2018	Human resources	34	33	14	5	14	0	67	19	21
2018	Policy	29	24	16	24	8	0	53	32	25
2018	Project management	50	31	12	5	2	0	81	7	42
2018	None of the above	67	20	7	0	7	0	87	7	15
2017	Federal regulators	59	29	4	4	4	0	87	8	25
2017	Communications or public affairs	62	25	6	6	0	0	87	6	16
2017	Science and technology	56	32	0	11	0	0	89	11	16
2017	Administration and operations	39	43	15	0	4	0	82	4	27
2017	Human resources	61	34	0	5	0	0	95	5	15
2017	Financial management	82	18	0	0	0	0	100	0	11
2017	Policy	54	21	4	21	0	0	75	21	24
2017	Project management	57	26	7	7	2	0	83	10	42
2017	None of the above	37	57	0	0	6	0	94	6	16
2014	Federal regulators	56	23	10	10	0	0	79	10	57
2014	Communications or public affairs	46	23	15	8	8	0	69	15	13
2014	Science and technology	60	22	4	11	0	4	85	11	27
2014	Administration and operations	61	36	0	3	0	0	97	3	33
2014	Human resources	64	36	0	0	0	0	100	0	11
2014	None of the above	41	47	6	3	3	0	88	6	32

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	70	27	2	2	0	0	97	2	57
2020	Communications or public affairs	75	10	5	10	0	0	85	10	20
2020	Science and technology	75	25	0	0	0	0	100	0	16
2020	Administration and operations	57	32	4	6	2	0	88	8	49
2020	Human resources	64	27	0	4	4	0	91	9	22
2020	Financial management	81	10	0	10	0	0	90	10	10
2020	Information technology	79	21	0	0	0	0	100	0	15
2020	Policy	77	15	4	4	0	0	91	4	68
2020	Project management	48	36	7	7	1	0	84	9	67
2020	Other services to the public	60	30	10	0	0	0	90	0	10
2020	None of the above	64	24	4	8	0	0	88	8	25
2019	Federal regulators	71	27	0	0	0	2	100	0	47
2019	Communications or public affairs	66	30	5	0	0	0	95	0	20
2019	Science and technology	70	30	0	0	0	0	100	0	20
2019	Administration and operations	64	23	5	5	3	0	87	8	39
2019	Human resources	58	31	0	10	0	0	90	10	19
2019	Financial management	68	24	9	0	0	0	91	0	12
2019	Information technology	86	7	7	0	0	0	93	0	14
2019	Policy	68	19	8	2	4	0	87	6	53
2019	Project management	60	33	3	3	0	0	93	3	60
2019	Other services to the public	64	27	0	9	0	0	91	9	11
2019	None of the above	54	33	7	7	0	0	87	7	15
2018	Federal regulators	76	19	2	0	2	0	95	2	42
2018	Communications or public affairs	54	23	8	15	0	0	77	15	13
2018	Science and technology	47	42	11	0	0	0	89	0	19
2018	Administration and operations	53	24	21	0	3	0	76	3	34
2018	Human resources	34	33	19	5	9	0	67	14	21
2018	Policy	57	16	16	12	0	0	72	12	25
2018	Project management	67	29	2	0	2	0	95	2	42
2018	None of the above	54	46	0	0	0	0	100	0	15
2017	Federal regulators	67	25	4	0	4	0	92	4	25
2017	Communications or public affairs	68	32	0	0	0	0	100	0	16
2017	Science and technology	57	25	18	0	0	0	82	0	16
2017	Administration and operations	49	40	7	0	4	0	89	4	27
2017	Human resources	40	55	5	0	0	0	95	0	15
2017	Financial management	82	18	0	0	0	0	100	0	11
2017	Policy	62	30	9	0	0	0	91	0	24
2017	Project management	69	29	2	0	0	0	98	0	42
2017	None of the above	42	51	0	6	0	0	94	6	16
2014	Federal regulators	67	28	0	5	0	0	95	5	57
2014	Communications or public affairs	46	38	0	15	0	0	85	15	13
2014	Science and technology	73	24	0	0	4	0	96	4	26
2014	Administration and operations	40	50	3	0	6	0	91	6	32
2014	Human resources	54	46	0	0	0	0	100	0	11
2014	None of the above	50	28	13	6	3	0	78	9	32

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	59	30	5	5	0	0	90	5	57
2020	Communications or public affairs	60	30	0	10	0	0	90	10	20
2020	Science and technology	69	25	6	0	0	0	94	0	16
2020	Administration and operations	60	26	6	6	2	0	86	8	48
2020	Human resources	64	31	4	0	0	0	96	0	22
2020	Financial management	81	10	10	0	0	0	90	0	10
2020	Information technology	50	44	0	7	0	0	93	7	14
2020	Policy	61	25	6	7	0	0	87	7	67
2020	Project management	52	34	7	6	1	0	86	7	68
2020	None of the above	52	31	13	0	4	0	83	4	25
2019	Federal regulators	70	23	2	0	2	2	96	2	47
2019	Communications or public affairs	70	20	5	5	0	0	90	5	20
2019	Science and technology	50	45	5	0	0	0	95	0	20
2019	Administration and operations	49	38	10	0	3	0	87	3	39
2019	Human resources	63	31	5	0	0	0	95	0	19
2019	Financial management	59	25	0	17	0	0	83	17	12
2019	Information technology	93	0	7	0	0	0	93	0	14
2019	Policy	57	23	13	7	0	0	80	7	53
2019	Project management	55	37	5	2	0	2	93	2	60
2019	Other services to the public	65	17	18	0	0	0	82	0	11
2019	None of the above	67	13	13	7	0	0	80	7	15
2018	Federal regulators	72	23	0	3	0	2	97	3	42
2018	Communications or public affairs	54	38	8	0	0	0	92	0	13
2018	Science and technology	47	53	0	0	0	0	100	0	19
2018	Administration and operations	41	41	9	3	6	0	82	9	34
2018	Human resources	34	47	9	9	0	0	81	9	21
2018	Policy	33	32	16	20	0	0	65	20	25
2018	Project management	55	33	5	2	5	0	88	7	42
2018	None of the above	54	33	13	0	0	0	87	0	15

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	27	64	2	5	2	0	91	7	57
2020	Communications or public affairs	40	40	5	5	5	5	85	10	20
2020	Science and technology	63	25	13	0	0	0	88	0	16
2020	Administration and operations	56	25	6	2	6	4	85	8	49
2020	Human resources	60	31	4	4	0	0	91	4	22
2020	Financial management	72	19	10	0	0	0	90	0	10
2020	Information technology	61	27	13	0	0	0	87	0	15
2020	Policy	47	39	7	6	0	2	87	6	68
2020	Project management	38	43	12	6	0	1	82	6	68
2020	Other services to the public	50	50	0	0	0	0	100	0	10
2020	None of the above	40	37	12	8	0	4	80	8	25
2019	Federal regulators	49	30	8	4	2	7	84	7	47
2019	Communications or public affairs	33	43	9	9	5	0	77	14	21
2019	Science and technology	30	60	5	0	0	5	95	0	20
2019	Administration and operations	67	20	0	10	3	0	87	13	39
2019	Human resources	50	38	6	5	0	0	88	5	18
2019	Financial management	60	24	0	0	17	0	83	17	12
2019	Information technology	86	7	7	0	0	0	93	0	14
2019	Policy	40	37	6	9	4	4	81	13	53
2019	Project management	46	39	10	5	0	0	85	5	60
2019	Other services to the public	37	27	18	0	0	18	78	0	11
2019	None of the above	33	46	7	13	0	0	80	13	15
2018	Federal regulators	60	33	5	0	0	2	94	0	42
2018	Communications or public affairs	46	23	15	8	0	8	75	8	13
2018	Science and technology	63	32	0	0	0	5	100	0	19
2018	Administration and operations	45	39	3	3	9	0	85	12	33
2018	Human resources	39	37	23	0	0	0	77	0	21
2018	Policy	51	34	11	4	0	0	85	4	26
2018	Project management	34	47	7	7	0	5	85	7	41
2018	None of the above	54	39	0	7	0	0	93	7	15
2017	Federal regulators	47	40	0	4	4	4	91	9	25
2017	Communications or public affairs	50	44	0	0	0	6	100	0	16
2017	Science and technology	50	31	13	6	0	0	81	6	16
2017	Administration and operations	34	44	4	4	3	11	87	8	27
2017	Human resources	41	39	21	0	0	0	79	0	15
2017	Financial management	64	36	0	0	0	0	100	0	11
2017	Policy	50	33	8	8	0	0	83	8	24
2017	Project management	45	46	5	5	0	0	90	5	42
2017	None of the above	36	51	0	6	6	0	88	12	16
2014	Federal regulators	39	48	7	4	2	0	87	5	56
2014	Communications or public affairs	38	46	0	8	0	8	92	8	13
2014	Science and technology	49	44	0	0	3	4	96	4	27
2014	Administration and operations	55	36	3	6	0	0	91	6	33
2014	Human resources	46	54	0	0	0	0	100	0	11
2014	None of the above	47	32	13	9	0	0	78	9	32

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	32	50	5	7	2	4	0	85	10	56
2020	Communications or public affairs	55	25	0	10	0	10	0	89	11	20
2020	Science and technology	63	19	13	6	0	0	0	81	6	16
2020	Administration and operations	57	27	8	0	4	4	0	88	4	49
2020	Human resources	73	23	5	0	0	0	0	95	0	21
2020	Financial management	61	19	20	0	0	0	0	80	0	10
2020	Information technology	87	7	6	0	0	0	0	94	0	15
2020	Policy	47	27	12	12	0	3	0	76	12	68
2020	Project management	35	47	12	3	1	1	0	84	4	68
2020	Other services to the public	50	30	9	10	0	0	0	80	10	10
2020	None of the above	44	40	0	8	8	0	0	85	15	25
2019	Federal regulators	45	34	12	2	4	2	0	81	6	47
2019	Communications or public affairs	52	29	15	0	0	5	0	85	0	21
2019	Science and technology	35	50	15	0	0	0	0	85	0	20
2019	Administration and operations	65	25	10	0	0	0	0	90	0	39
2019	Human resources	47	42	5	0	0	5	0	95	0	19
2019	Financial management	51	41	8	0	0	0	0	92	0	12
2019	Information technology	93	7	0	0	0	0	0	100	0	14
2019	Policy	46	41	6	6	2	0	0	87	7	53
2019	Project management	46	34	12	2	3	3	0	83	5	59
2019	Other services to the public	37	37	0	0	0	26	0	100	0	11
2019	None of the above	46	34	20	0	0	0	0	80	0	15
2018	Federal regulators	46	34	12	2	2	2	0	83	5	42
2018	Communications or public affairs	62	23	8	0	0	8	0	92	0	13
2018	Science and technology	63	16	11	0	0	5	5	88	0	19
2018	Administration and operations	50	29	15	3	3	0	0	79	6	34
2018	Human resources	34	42	14	0	5	5	0	80	5	21
2018	Policy	43	31	15	7	0	4	0	77	8	26
2018	Project management	37	40	10	10	0	5	0	80	10	41
2018	None of the above	54	46	0	0	0	0	0	100	0	15
2017	Federal regulators	47	29	16	4	0	4	0	79	4	25
2017	Communications or public affairs	56	44	0	0	0	0	0	100	0	16
2017	Science and technology	31	50	19	0	0	0	0	81	0	16
2017	Administration and operations	42	32	15	0	0	11	0	83	0	27
2017	Human resources	20	46	21	14	0	0	0	65	14	15
2017	Financial management	45	55	0	0	0	0	0	100	0	11
2017	Policy	51	38	0	0	0	12	0	100	0	24
2017	Project management	37	36	7	7	0	12	0	84	8	42
2017	None of the above	43	44	0	6	0	6	0	94	6	16
2014	Federal regulators	35	33	19	2	2	9	0	75	4	57
2014	Communications or public affairs	38	46	0	0	0	15	0	100	0	13
2014	Science and technology	41	41	7	4	3	4	0	85	7	27
2014	Administration and operations	60	31	6	0	0	3	0	94	0	33
2014	Human resources	55	36	9	0	0	0	0	91	0	11
2014	None of the above	53	32	6	3	0	6	0	90	3	32

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	56	41	2	0	2	97	2	57
2020	Communications or public affairs	70	25	5	0	0	95	0	20
2020	Science and technology	75	25	0	0	0	100	0	16
2020	Administration and operations	68	16	10	6	0	84	6	49
2020	Human resources	64	36	0	0	0	100	0	22
2020	Financial management	81	10	10	0	0	90	0	10
2020	Information technology	81	0	13	7	0	81	7	15
2020	Policy	72	18	3	4	3	90	7	68
2020	Project management	58	29	7	4	1	87	6	68
2020	Other services to the public	40	50	10	0	0	90	0	10
2020	None of the above	58	30	4	4	4	87	8	24
2019	Federal regulators	62	29	4	4	0	91	4	48
2019	Communications or public affairs	62	24	5	9	0	86	9	21
2019	Science and technology	53	37	10	0	0	90	0	19
2019	Administration and operations	67	23	7	0	3	90	3	39
2019	Human resources	63	32	5	0	0	95	0	19
2019	Financial management	73	17	10	0	0	90	0	11
2019	Information technology	100	0	0	0	0	100	0	14
2019	Policy	68	21	4	6	2	89	7	53
2019	Project management	70	20	7	3	0	90	3	60
2019	Other services to the public	55	36	9	0	0	91	0	11
2019	None of the above	53	33	14	0	0	86	0	15
2018	Federal regulators	65	27	5	2	0	92	2	42
2018	Communications or public affairs	85	15	0	0	0	100	0	13
2018	Science and technology	68	32	0	0	0	100	0	19
2018	Administration and operations	55	30	0	9	6	85	15	33
2018	Human resources	44	42	9	5	0	86	5	21
2018	Policy	55	34	4	4	4	89	7	26
2018	Project management	52	44	5	0	0	95	0	41
2018	None of the above	61	33	0	7	0	93	7	15
2017	Federal regulators	56	40	0	4	0	96	4	25
2017	Communications or public affairs	75	25	0	0	0	100	0	16
2017	Science and technology	56	37	6	0	0	94	0	16
2017	Administration and operations	53	32	12	3	0	85	3	27
2017	Human resources	60	32	7	0	0	93	0	15
2017	Financial management	82	9	9	0	0	91	0	11
2017	Policy	65	22	9	0	4	87	4	24
2017	Project management	54	38	5	2	0	93	2	42
2017	None of the above	54	40	0	6	0	94	6	16
2014	Federal regulators	54	33	7	4	2	88	5	57
2014	Communications or public affairs	62	38	0	0	0	100	0	13
2014	Science and technology	57	32	8	0	3	89	3	27
2014	Administration and operations	55	39	0	3	3	94	6	33
2014	Human resources	73	27	0	0	0	100	0	11
2014	None of the above	47	47	3	3	0	94	3	32

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	60	23	4	5	2	5	2	88	8	57
2020	Communications or public affairs	75	10	0	5	0	5	5	95	5	20
2020	Science and technology	75	25	0	0	0	0	0	100	0	16
2020	Administration and operations	56	21	14	2	2	2	2	81	4	49
2020	Human resources	59	37	4	0	0	0	0	96	0	22
2020	Financial management	60	19	10	0	0	12	0	89	0	10
2020	Information technology	53	20	7	0	0	13	7	92	0	15
2020	Policy	65	19	4	3	0	3	6	92	3	68
2020	Project management	55	31	6	1	1	1	4	91	3	68
2020	Other services to the public	50	20	9	10	0	0	10	78	11	10
2020	None of the above	48	20	11	0	12	9	0	75	13	25

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	23	37	21	9	2	9	0	66	12	57
2020	Communications or public affairs	45	25	15	5	5	5	0	74	10	20
2020	Science and technology	44	19	31	6	0	0	0	63	6	16
2020	Administration and operations	53	25	10	4	2	6	0	83	7	49
2020	Human resources	64	27	4	0	0	4	0	95	0	22
2020	Financial management	61	39	0	0	0	0	0	100	0	10
2020	Information technology	80	7	13	0	0	0	0	87	0	15
2020	Policy	32	34	19	6	3	6	0	71	9	68
2020	Project management	28	40	16	4	3	9	0	74	8	68
2020	Other services to the public	20	20	39	10	0	0	10	45	11	10
2020	None of the above	24	32	21	8	8	8	0	61	17	25

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	38	34	5	5	2	12	4	85	9	57
2020	Communications or public affairs	60	15	5	5	0	15	0	89	6	20
2020	Science and technology	69	25	0	6	0	0	0	94	6	16
2020	Administration and operations	55	21	4	6	6	2	6	82	13	49
2020	Human resources	69	27	0	0	0	4	0	100	0	22
2020	Financial management	61	29	0	10	0	0	0	90	10	10
2020	Information technology	73	13	6	0	0	7	0	93	0	15
2020	Policy	51	30	9	3	1	3	3	86	5	68
2020	Project management	47	32	6	7	3	3	1	83	11	68
2020	Other services to the public	60	21	10	9	0	0	0	80	9	10
2020	None of the above	42	33	0	8	8	5	4	82	18	24

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	26	34	23	9	2	5	2	64	12	57
2020	Communications or public affairs	45	30	10	10	0	5	0	79	10	20
2020	Science and technology	31	25	13	13	0	13	6	69	15	16
2020	Administration and operations	43	27	14	4	8	0	4	73	12	49
2020	Human resources	42	36	9	9	0	4	0	82	9	22
2020	Financial management	59	20	0	10	0	12	0	89	11	10
2020	Information technology	42	35	7	8	0	7	0	83	9	14
2020	Policy	35	31	9	7	3	9	6	78	12	68
2020	Project management	18	37	13	16	4	6	6	62	23	68
2020	Other services to the public	40	19	20	20	0	0	0	60	20	10
2020	None of the above	36	32	8	4	4	17	0	81	10	25
2019	Federal regulators	31	40	6	8	0	15	0	83	10	48
2019	Communications or public affairs	35	30	10	10	0	10	5	77	12	20
2019	Science and technology	15	35	25	10	0	5	10	59	12	20
2019	Administration and operations	26	33	23	7	6	5	0	62	14	39
2019	Human resources	37	32	15	0	10	5	0	73	11	19
2019	Financial management	51	33	9	0	0	8	0	90	0	12
2019	Information technology	64	29	7	0	0	0	0	93	0	14
2019	Policy	32	26	19	7	2	12	2	68	11	53
2019	Project management	33	23	18	3	5	11	5	68	10	60
2019	Other services to the public	28	17	36	9	0	9	0	50	10	11
2019	None of the above	47	33	7	13	0	0	0	80	13	15
2018	Federal regulators	30	40	7	7	0	14	2	84	8	42
2018	Communications or public affairs	38	23	23	8	8	0	0	62	15	13
2018	Science and technology	21	37	11	16	5	11	0	65	24	19
2018	Administration and operations	26	38	12	9	9	3	3	69	19	34
2018	Human resources	20	37	23	5	14	0	0	58	19	21
2018	Policy	13	32	20	12	8	12	4	53	23	25
2018	Project management	16	43	14	11	2	12	2	68	15	42
2018	None of the above	54	13	13	7	0	7	7	78	7	15
2017	Federal regulators	35	24	12	8	0	12	8	75	10	25
2017	Communications or public affairs	37	25	13	12	0	6	6	72	14	16
2017	Science and technology	24	20	13	31	0	13	0	50	35	16
2017	Administration and operations	27	40	11	14	4	4	0	70	19	27
2017	Human resources	20	54	14	5	0	7	0	79	6	15
2017	Financial management	18	54	10	0	0	10	9	88	0	11
2017	Policy	42	8	17	8	8	12	4	60	20	24
2017	Project management	33	26	12	12	2	10	5	69	17	42
2017	None of the above	30	32	6	6	6	20	0	77	15	16
2014	Federal regulators	36	28	14	5	0	11	5	77	6	57
2014	Communications or public affairs	8	38	15	15	8	8	8	55	27	13
2014	Science and technology	42	18	22	7	0	8	3	67	8	27
2014	Administration and operations	21	42	12	9	6	6	3	69	17	33
2014	Human resources	50	39	11	0	0	0	0	89	0	10
2014	None of the above	41	18	22	10	3	3	3	63	14	32

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	33	35	7	19	4	2	0	69	23	57
2020	Communications or public affairs	45	40	0	15	0	0	0	85	15	20
2020	Science and technology	38	19	25	19	0	0	0	56	19	16
2020	Administration and operations	48	27	14	4	6	2	0	76	10	49
2020	Human resources	46	37	14	0	0	4	0	86	0	22
2020	Financial management	50	50	0	0	0	0	0	100	0	10
2020	Information technology	53	34	0	13	0	0	0	87	13	15
2020	Policy	37	29	7	19	0	4	3	71	21	67
2020	Project management	27	37	9	16	6	6	0	67	23	68
2020	Other services to the public	50	10	0	31	9	0	0	60	40	10
2020	None of the above	32	35	13	12	4	4	0	70	17	25
2019	Federal regulators	49	23	15	2	0	11	0	81	2	47
2019	Communications or public affairs	29	38	15	14	5	0	0	67	19	21
2019	Science and technology	24	25	25	20	5	0	0	50	25	20
2019	Administration and operations	41	31	15	10	3	0	0	72	13	39
2019	Human resources	78	11	5	5	0	0	0	90	5	19
2019	Financial management	52	24	0	16	0	9	0	83	17	12
2019	Information technology	43	14	7	14	0	21	0	73	18	14
2019	Policy	34	28	11	15	2	7	2	69	19	53
2019	Project management	38	33	12	8	5	3	0	74	14	60
2019	Other services to the public	10	27	9	36	19	0	0	37	55	11
2019	None of the above	40	33	0	0	21	0	7	78	22	15
2018	Federal regulators	63	18	11	2	0	5	0	86	2	42
2018	Communications or public affairs	31	15	8	46	0	0	0	46	46	13
2018	Science and technology	37	37	5	16	0	5	0	78	17	19
2018	Administration and operations	26	32	18	12	9	3	0	61	21	34
2018	Human resources	44	19	28	5	5	0	0	63	9	21
2018	Policy	33	26	22	11	0	0	7	64	12	26
2018	Project management	31	38	14	8	7	2	0	71	15	42
2018	None of the above	35	39	0	13	7	7	0	79	21	15
2017	Federal regulators	56	32	4	8	0	0	0	88	8	25
2017	Communications or public affairs	25	50	0	13	6	6	0	80	20	16
2017	Science and technology	45	23	20	13	0	0	0	68	13	16
2017	Administration and operations	41	26	30	3	0	0	0	67	3	27
2017	Human resources	34	40	0	26	0	0	0	74	26	15
2017	Financial management	45	18	18	9	0	10	0	70	10	11
2017	Policy	33	50	8	0	4	4	0	87	5	24
2017	Project management	42	34	10	10	5	0	0	76	14	42
2017	None of the above	55	19	13	6	0	6	0	79	6	16
2014	Federal regulators	45	33	7	12	2	0	0	79	14	57
2014	Communications or public affairs	23	38	15	15	8	0	0	62	23	13
2014	Science and technology	41	37	7	4	11	0	0	78	15	27
2014	Administration and operations	39	45	3	6	3	3	0	88	9	33
2014	Human resources	64	36	0	0	0	0	0	100	0	11
2014	None of the above	37	32	13	18	0	0	0	69	18	32

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	37	33	19	11	0	0	70	11	57
2020	Communications or public affairs	50	20	25	5	0	0	70	5	20
2020	Science and technology	50	31	19	0	0	0	81	0	16
2020	Administration and operations	51	33	8	6	2	0	84	8	49
2020	Human resources	54	23	22	0	0	0	78	0	22
2020	Financial management	61	29	10	0	0	0	90	0	10
2020	Information technology	67	20	13	0	0	0	87	0	15
2020	Policy	49	26	16	9	0	0	75	9	68
2020	Project management	29	43	13	13	0	1	73	13	68
2020	Other services to the public	40	30	30	0	0	0	70	0	10
2020	None of the above	36	37	20	8	0	0	73	8	25
2019	Federal regulators	40	44	10	2	2	2	85	4	48
2019	Communications or public affairs	48	24	19	5	5	0	72	9	21
2019	Science and technology	32	37	26	5	0	0	69	5	19
2019	Administration and operations	41	33	18	5	3	0	74	8	39
2019	Human resources	53	22	15	5	0	5	78	5	19
2019	Financial management	52	41	0	8	0	0	92	8	12
2019	Information technology	57	29	0	7	0	7	92	8	14
2019	Policy	40	32	19	6	0	4	74	6	51
2019	Project management	46	39	14	2	0	0	85	2	59
2019	Other services to the public	29	35	18	0	9	9	71	10	11
2019	None of the above	40	19	13	13	14	0	59	27	15
2018	Federal regulators	59	32	7	0	0	2	93	0	42
2018	Communications or public affairs	31	31	31	8	0	0	62	8	13
2018	Science and technology	47	37	11	5	0	0	84	5	19
2018	Administration and operations	36	33	12	6	9	3	72	16	33
2018	Human resources	14	47	34	5	0	0	61	5	21
2018	Policy	48	22	26	0	0	4	73	0	26
2018	Project management	35	47	9	7	0	2	83	7	42
2018	None of the above	35	52	7	7	0	0	87	7	15

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	16	28	17	11	5	23	0	57	21	57
2020	Communications or public affairs	41	20	15	15	0	10	0	67	16	20
2020	Science and technology	31	50	6	13	0	0	0	81	13	16
2020	Administration and operations	37	18	8	9	20	6	2	60	31	49
2020	Human resources	32	14	18	9	4	22	0	60	17	22
2020	Financial management	40	40	0	0	10	10	0	89	11	10
2020	Information technology	47	20	19	0	0	13	0	78	0	15
2020	Policy	33	18	15	15	3	10	6	61	22	67
2020	Project management	21	22	10	21	6	18	3	54	33	68
2020	Other services to the public	60	0	20	10	10	0	0	60	21	10
2020	None of the above	32	20	12	0	16	16	4	65	20	25
2019	Federal regulators	21	29	22	6	4	17	0	60	13	48
2019	Communications or public affairs	34	9	24	5	9	19	0	53	17	21
2019	Science and technology	15	20	10	15	15	24	0	47	40	20
2019	Administration and operations	24	18	28	5	11	13	0	49	18	38
2019	Human resources	22	45	22	5	5	0	0	67	11	18
2019	Financial management	34	34	8	0	9	16	0	80	11	12
2019	Information technology	50	14	0	7	0	21	7	90	10	14
2019	Policy	19	19	21	9	6	23	4	51	20	53
2019	Project management	20	27	17	5	10	19	2	59	19	59
2019	Other services to the public	10	19	9	17	18	27	0	39	48	11
2019	None of the above	27	39	0	13	14	0	7	71	29	15
2018	Federal regulators	23	28	26	5	2	14	3	61	8	42
2018	Communications or public affairs	23	8	38	15	0	15	0	36	18	13
2018	Science and technology	11	53	0	11	0	16	11	86	14	19
2018	Administration and operations	21	21	12	12	15	21	0	52	33	34
2018	Human resources	19	28	34	9	5	5	0	49	15	21
2018	Policy	20	15	26	7	7	24	0	46	20	26
2018	Project management	19	25	23	10	7	12	5	52	20	42
2018	None of the above	13	41	20	7	7	13	0	63	15	15
2017	Federal regulators	36	4	16	12	12	16	4	49	30	25
2017	Communications or public affairs	31	6	25	13	0	25	0	50	17	16
2017	Science and technology	19	32	25	11	6	6	0	55	19	16
2017	Administration and operations	23	18	23	15	11	11	0	46	29	27
2017	Human resources	27	27	14	0	0	21	12	79	0	15
2017	Financial management	18	18	9	18	0	28	9	57	29	11
2017	Policy	24	12	8	22	13	17	4	46	44	24
2017	Project management	33	22	10	10	7	17	2	67	21	42
2017	None of the above	24	19	19	6	12	19	0	53	23	16
2014	Federal regulators	19	16	19	17	14	12	2	40	37	57
2014	Communications or public affairs	0	31	31	8	23	8	0	33	33	13
2014	Science and technology	19	15	18	14	15	18	0	42	36	27
2014	Administration and operations	15	21	27	13	12	13	0	41	28	33
2014	Human resources	46	36	0	9	0	0	9	90	10	11
2014	None of the above	22	13	18	25	6	12	3	42	37	32

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	21	51	4	23	2	72	25	57
2020	Communications or public affairs	55	30	0	15	0	85	15	20
2020	Science and technology	38	56	0	0	6	94	6	16
2020	Administration and operations	49	37	2	8	4	86	12	49
2020	Human resources	30	51	4	9	5	82	14	22
2020	Financial management	50	30	10	10	0	80	10	10
2020	Information technology	73	20	7	0	0	93	0	15
2020	Policy	35	54	3	6	2	90	7	68
2020	Project management	25	57	7	9	1	82	10	68
2020	Other services to the public	30	50	10	10	0	80	10	10
2020	None of the above	36	52	0	12	0	88	12	25

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	22	50	5	16	7	0	0	71	23	56
2020	Communications or public affairs	21	45	5	29	0	0	0	66	29	20
2020	Science and technology	44	31	6	13	6	0	0	75	19	16
2020	Administration and operations	32	40	14	10	4	0	0	72	14	49
2020	Human resources	32	41	9	18	0	0	0	72	18	22
2020	Financial management	41	40	10	10	0	0	0	81	10	10
2020	Information technology	60	20	13	0	0	7	0	86	0	15
2020	Policy	34	32	16	13	4	0	0	66	18	68
2020	Project management	20	57	4	15	3	0	0	78	18	68
2020	Other services to the public	30	60	0	10	0	0	0	90	10	10
2020	None of the above	24	57	16	4	0	0	0	81	4	25
2019	Federal regulators	31	54	7	6	0	0	2	87	6	48
2019	Communications or public affairs	57	24	5	14	0	0	0	81	14	21
2019	Science and technology	35	35	0	31	0	0	0	69	31	20
2019	Administration and operations	54	33	3	5	5	0	0	87	10	39
2019	Human resources	52	32	11	0	5	0	0	84	5	19
2019	Financial management	75	16	9	0	0	0	0	91	0	12
2019	Information technology	64	29	0	7	0	0	0	93	7	14
2019	Policy	50	19	6	17	10	0	0	68	26	53
2019	Project management	48	27	2	18	5	0	0	75	23	60
2019	Other services to the public	72	19	0	0	9	0	0	91	9	11
2019	None of the above	58	35	0	0	7	0	0	93	7	14
2017	Federal regulators	48	28	4	20	0	0	0	76	20	25
2017	Communications or public affairs	50	31	6	13	0	0	0	81	13	16
2017	Science and technology	31	37	13	6	13	0	0	68	19	16
2017	Administration and operations	42	36	4	11	7	0	0	78	19	27
2017	Human resources	40	41	0	14	5	0	0	81	19	15
2017	Financial management	63	18	0	19	0	0	0	81	19	11
2017	Policy	34	32	4	26	4	0	0	65	30	24
2017	Project management	41	40	5	10	5	0	0	81	14	42
2017	None of the above	30	58	6	0	6	0	0	88	6	16
2014	Federal regulators	44	38	9	9	0	0	0	82	9	56
2014	Communications or public affairs	23	38	23	15	0	0	0	62	15	13
2014	Science and technology	48	29	4	11	8	0	0	78	18	27
2014	Administration and operations	60	27	6	3	3	0	0	88	6	33
2014	Human resources	64	36	0	0	0	0	0	100	0	11
2014	None of the above	53	32	3	9	3	0	0	85	12	32

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	30	37	14	16	3	0	0	66	19	57
2020	Communications or public affairs	50	40	0	10	0	0	0	90	10	20
2020	Science and technology	44	44	6	0	6	0	0	88	6	16
2020	Administration and operations	51	41	2	4	2	0	0	92	6	49
2020	Human resources	41	45	9	0	5	0	0	86	5	22
2020	Financial management	50	31	19	0	0	0	0	81	0	10
2020	Information technology	67	20	13	0	0	0	0	87	0	15
2020	Policy	50	32	6	6	4	1	0	83	10	68
2020	Project management	37	39	11	9	0	2	3	79	10	65
2020	Other services to the public	70	20	10	0	0	0	0	90	0	10
2020	None of the above	37	50	8	4	0	0	0	87	4	24
2019	Federal regulators	43	35	16	4	2	0	0	78	6	46
2019	Communications or public affairs	62	33	0	0	0	5	0	100	0	21
2019	Science and technology	30	55	0	10	5	0	0	85	15	20
2019	Administration and operations	50	39	3	5	3	0	0	90	8	38
2019	Human resources	58	37	5	0	0	0	0	95	0	19
2019	Financial management	59	32	0	9	0	0	0	91	9	12
2019	Information technology	79	14	7	0	0	0	0	93	0	14
2019	Policy	57	33	4	4	2	0	0	90	6	51
2019	Project management	39	37	10	10	2	0	2	78	12	59
2019	Other services to the public	55	18	9	19	0	0	0	73	19	11
2019	None of the above	57	29	0	14	0	0	0	86	14	14
2017	Federal regulators	59	41	0	0	0	0	0	100	0	25
2017	Communications or public affairs	50	38	0	6	6	0	0	88	12	16
2017	Science and technology	61	19	7	13	0	0	0	80	13	16
2017	Administration and operations	50	40	0	11	0	0	0	89	11	27
2017	Human resources	65	29	0	0	6	0	0	94	6	14
2017	Financial management	46	54	0	0	0	0	0	100	0	11
2017	Policy	53	29	17	0	0	0	0	83	0	24
2017	Project management	38	57	5	0	0	0	0	95	0	42
2017	None of the above	43	44	6	6	0	0	0	88	6	16
2014	Federal regulators	52	34	9	6	0	0	0	86	6	57
2014	Communications or public affairs	31	54	8	8	0	0	0	85	8	13
2014	Science and technology	67	18	4	11	0	0	0	85	11	27
2014	Administration and operations	47	43	6	3	0	0	0	90	3	32
2014	Human resources	73	18	0	0	0	9	0	100	0	11
2014	None of the above	56	29	6	6	3	0	0	85	9	32

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	83	16	2	0	0	0	0	98	0	57
2020	Communications or public affairs	90	5	0	5	0	0	0	95	5	20
2020	Science and technology	69	13	13	0	6	0	0	81	6	16
2020	Administration and operations	86	14	0	0	0	0	0	100	0	49
2020	Human resources	86	9	0	0	5	0	0	95	5	22
2020	Financial management	90	0	10	0	0	0	0	90	0	10
2020	Information technology	100	0	0	0	0	0	0	100	0	15
2020	Policy	90	10	0	0	0	0	0	100	0	68
2020	Project management	77	18	3	1	0	1	0	96	1	68
2020	Other services to the public	90	10	0	0	0	0	0	100	0	10
2020	None of the above	62	26	0	12	0	0	0	88	12	24
2017	Federal regulators	79	17	0	4	0	0	0	96	4	25
2017	Communications or public affairs	81	19	0	0	0	0	0	100	0	16
2017	Science and technology	76	18	6	0	0	0	0	94	0	16
2017	Administration and operations	64	25	4	7	0	0	0	89	7	27
2017	Human resources	54	46	0	0	0	0	0	100	0	15
2017	Financial management	64	27	9	0	0	0	0	91	0	11
2017	Policy	83	8	4	4	0	0	0	92	4	24
2017	Project management	78	20	0	2	0	0	0	98	2	41
2017	None of the above	87	7	0	6	0	0	0	94	6	16
2014	Federal regulators	84	11	0	4	0	0	2	96	4	57
2014	Communications or public affairs	62	38	0	0	0	0	0	100	0	13
2014	Science and technology	70	26	0	0	4	0	0	96	4	27
2014	Administration and operations	79	15	3	0	0	3	0	97	0	33
2014	Human resources	91	9	0	0	0	0	0	100	0	11
2014	None of the above	78	12	6	3	0	0	0	91	3	32

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	30	38	19	9	0	2	2	71	9	57
2020	Communications or public affairs	35	31	30	0	5	0	0	66	5	20
2020	Science and technology	31	38	25	0	0	0	6	73	0	16
2020	Administration and operations	39	26	14	11	4	6	0	69	16	49
2020	Human resources	32	27	23	9	4	4	0	62	14	22
2020	Financial management	61	19	0	0	0	19	0	100	0	10
2020	Information technology	64	36	0	0	0	0	0	100	0	14
2020	Policy	31	39	16	10	1	1	0	71	12	68
2020	Project management	31	29	18	5	1	7	9	72	7	68
2020	Other services to the public	29	41	10	10	0	10	0	78	11	10
2020	None of the above	28	32	16	4	8	4	8	68	14	25
2019	Federal regulators	33	34	14	4	0	6	8	78	5	48
2019	Communications or public affairs	19	43	14	9	9	5	0	66	20	21
2019	Science and technology	35	25	20	10	10	0	0	60	20	20
2019	Administration and operations	38	33	13	3	3	5	5	80	6	39
2019	Human resources	27	16	36	11	5	5	0	45	17	19
2019	Financial management	60	8	16	0	16	0	0	68	16	12
2019	Information technology	64	29	7	0	0	0	0	93	0	14
2019	Policy	27	34	25	4	0	10	0	68	4	52
2019	Project management	32	25	18	9	2	10	5	67	12	60
2019	Other services to the public	26	18	19	27	10	0	0	44	37	11
2019	None of the above	33	20	27	0	13	6	0	57	14	15

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Communications or public affairs	0	100	20
2020	Science and technology	0	100	16
2020	Administration and operations	14	86	49
2020	Information technology	0	100	15
2020	Policy	9	91	68
2020	Project management	13	87	68
2020	Other services to the public	0	100	10
2019	Administration and operations	13	87	39
2019	Policy	11	89	52
2019	Project management	15	85	60
2018	Administration and operations	15	85	34

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	12	19	9	9	2	43	7	62	21	57
2020	Communications or public affairs	30	5	15	0	0	40	10	71	0	20
2020	Science and technology	13	13	0	13	0	50	13	67	33	16
2020	Administration and operations	25	19	14	2	8	29	4	64	15	49
2020	Human resources	32	13	14	13	0	23	4	63	18	22
2020	Financial management	30	10	19	0	0	42	0	67	0	10
2020	Information technology	40	8	19	0	0	20	13	71	0	15
2020	Policy	22	10	12	9	1	38	7	59	19	68
2020	Project management	8	15	9	7	9	38	15	47	34	68
2020	Other services to the public	20	0	31	0	0	29	20	39	0	10
2020	None of the above	8	4	16	8	0	64	0	34	22	25
2019	Federal regulators	16	8	12	4	4	42	13	54	19	48
2019	Communications or public affairs	29	15	19	14	5	19	0	53	23	21
2019	Science and technology	10	15	15	5	5	39	10	50	20	20
2019	Administration and operations	26	8	20	7	8	18	13	48	22	39
2019	Human resources	37	22	10	5	5	15	6	74	13	19
2019	Financial management	25	8	0	17	0	41	9	66	34	12
2019	Information technology	21	14	29	0	0	29	7	56	0	14
2019	Policy	8	10	21	4	6	46	6	36	20	52
2019	Project management	17	12	18	5	3	33	12	51	15	60
2019	Other services to the public	18	9	9	9	0	46	9	61	19	11
2019	None of the above	15	21	22	0	0	22	21	62	0	14
2018	Federal regulators	22	15	8	9	0	37	9	69	17	42
2018	Communications or public affairs	15	15	23	8	0	38	0	50	13	13
2018	Science and technology	5	16	11	11	0	37	21	50	25	19
2018	Administration and operations	18	15	12	9	9	32	6	52	29	34
2018	Human resources	30	19	14	5	5	28	0	67	13	21
2018	Policy	9	7	22	4	0	50	7	38	9	26
2018	Project management	16	16	17	5	5	39	2	55	16	42
2018	None of the above	13	22	20	7	0	39	0	57	11	15
2017	Federal regulators	20	8	12	12	4	40	4	50	29	25
2017	Communications or public affairs	18	6	19	7	6	44	0	44	23	16
2017	Science and technology	19	14	12	7	0	41	7	63	13	15
2017	Administration and operations	23	17	25	12	0	19	4	52	15	27
2017	Human resources	27	46	0	0	0	27	0	100	0	15
2017	Financial management	28	27	8	0	0	37	0	87	0	11
2017	Policy	17	12	0	4	8	47	12	69	31	24
2017	Project management	12	17	26	2	2	31	9	48	8	42
2017	None of the above	24	7	6	0	0	63	0	84	0	16
2014	Federal regulators	7	19	7	7	3	46	11	60	24	57
2014	Communications or public affairs	8	8	31	8	0	46	0	29	14	13
2014	Science and technology	4	11	22	4	4	48	8	32	17	27
2014	Administration and operations	9	15	18	6	0	34	17	50	13	33
2014	Human resources	9	55	18	0	0	18	0	78	0	11
2014	None of the above	15	0	22	9	6	34	13	29	28	32

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	28	37	14	7	0	13	2	75	8	57
2020	Communications or public affairs	40	10	30	0	0	20	0	63	0	20
2020	Science and technology	38	31	19	6	0	6	0	73	7	16
2020	Administration and operations	41	31	6	2	4	14	2	86	7	49
2020	Human resources	50	19	9	9	0	13	0	80	10	22
2020	Financial management	41	39	20	0	0	0	0	80	0	10
2020	Information technology	60	20	13	0	0	7	0	86	0	15
2020	Policy	43	29	12	7	0	7	1	79	8	68
2020	Project management	33	31	12	7	4	13	0	73	13	68
2020	Other services to the public	30	20	20	0	0	30	0	71	0	10
2020	None of the above	24	32	27	4	0	13	0	64	5	25
2019	Federal regulators	52	14	17	2	4	10	0	74	7	48
2019	Communications or public affairs	47	15	29	0	5	5	0	65	5	21
2019	Science and technology	20	30	20	5	5	20	0	62	13	20
2019	Administration and operations	34	18	28	8	3	10	0	57	11	39
2019	Human resources	58	22	5	5	5	5	0	84	11	19
2019	Financial management	43	32	0	17	0	9	0	82	18	12
2019	Information technology	43	14	36	0	0	7	0	62	0	14
2019	Policy	36	26	7	7	2	19	2	79	12	53
2019	Project management	42	27	15	7	2	8	0	74	9	60
2019	Other services to the public	37	18	9	0	9	28	0	75	12	11
2019	None of the above	40	26	7	7	0	14	7	83	8	15
2018	Federal regulators	41	31	21	2	0	5	0	76	2	42
2018	Communications or public affairs	23	31	31	8	0	8	0	58	8	13
2018	Science and technology	37	42	5	5	0	11	0	88	6	19
2018	Administration and operations	39	27	9	3	15	6	0	71	19	33
2018	Human resources	34	19	33	5	5	5	0	56	10	21
2018	Policy	31	35	11	4	0	15	4	82	5	26
2018	Project management	27	35	15	7	2	14	0	72	11	42
2018	None of the above	35	39	20	0	0	7	0	79	0	15
2017	Federal regulators	48	32	8	4	0	4	4	87	4	25
2017	Communications or public affairs	37	25	19	7	6	6	0	66	14	16
2017	Science and technology	20	54	19	7	0	0	0	74	7	15
2017	Administration and operations	23	25	30	8	0	15	0	56	9	27
2017	Human resources	33	53	7	0	0	7	0	92	0	15
2017	Financial management	36	37	27	0	0	0	0	73	0	11
2017	Policy	46	15	4	8	4	22	0	78	16	24
2017	Project management	26	29	22	12	0	10	2	62	14	42
2017	None of the above	24	37	0	6	0	32	0	91	9	16
2014	Federal regulators	19	30	20	10	3	18	0	59	17	57
2014	Communications or public affairs	8	46	23	0	0	23	0	70	0	13
2014	Science and technology	29	15	26	4	4	22	0	57	10	27
2014	Administration and operations	21	36	12	6	0	21	3	76	8	33
2014	Human resources	27	55	9	0	0	9	0	90	0	11
2014	None of the above	28	12	25	12	6	9	6	48	22	32

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Financial management	0	100	10
2020	Policy	9	91	68
2020	Other services to the public	0	100	10
2019	Human resources	0	100	19
2018	None of the above	0	100	15

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	17	12	14	2	2	43	11	63	7	57
2020	Communications or public affairs	25	5	15	0	0	45	10	67	0	20
2020	Science and technology	25	6	0	0	0	56	13	100	0	16
2020	Administration and operations	29	18	12	4	4	31	2	70	12	49
2020	Human resources	28	18	23	0	0	27	4	67	0	22
2020	Financial management	30	29	10	0	0	32	0	86	0	10
2020	Information technology	48	0	26	0	0	20	7	65	0	15
2020	Policy	18	10	16	3	1	41	10	58	9	68
2020	Project management	12	7	13	1	3	48	15	52	12	68
2020	Other services to the public	20	0	31	0	0	29	20	39	0	10
2020	None of the above	8	0	15	4	4	64	4	26	25	25
2019	Federal regulators	17	4	17	0	2	44	15	52	5	47
2019	Communications or public affairs	33	0	15	5	5	43	0	58	16	21
2019	Science and technology	20	10	10	0	5	45	10	66	11	20
2019	Administration and operations	18	5	23	0	3	38	13	48	5	39
2019	Human resources	48	17	21	0	0	10	5	76	0	19
2019	Financial management	17	8	0	9	0	57	9	74	26	12
2019	Information technology	29	7	21	0	0	29	14	62	0	14
2019	Policy	8	13	15	0	4	52	8	53	9	52
2019	Project management	18	10	15	0	0	43	13	65	0	60
2019	Other services to the public	18	9	9	0	0	55	9	75	0	11
2019	None of the above	14	19	20	0	0	33	13	62	0	15
2018	Federal regulators	22	10	12	0	0	46	9	72	0	42
2018	Communications or public affairs	0	15	38	0	0	38	8	29	0	13
2018	Science and technology	16	0	16	0	0	47	21	50	0	19
2018	Administration and operations	21	12	12	0	12	38	6	58	21	34
2018	Human resources	30	19	19	5	0	28	0	67	7	21
2018	Policy	13	7	19	7	0	46	7	43	16	26
2018	Project management	13	14	17	5	0	50	2	55	10	41
2018	None of the above	22	20	13	0	0	46	0	76	0	15
2017	Federal regulators	15	4	20	4	0	45	12	45	10	25
2017	Communications or public affairs	13	6	31	0	0	44	7	38	0	16
2017	Science and technology	18	13	18	0	0	38	13	63	0	16
2017	Administration and operations	27	14	30	0	0	26	4	58	0	27
2017	Human resources	13	32	7	0	0	48	0	88	0	15
2017	Financial management	18	27	8	0	0	37	9	84	0	11
2017	Policy	20	8	4	0	0	60	8	87	0	24
2017	Project management	12	10	19	0	0	53	7	52	0	42
2017	None of the above	18	13	0	0	0	70	0	100	0	16
2014	Federal regulators	10	9	14	0	2	55	11	54	5	57
2014	Communications or public affairs	15	0	15	0	0	69	0	50	0	13
2014	Science and technology	15	3	15	0	4	55	8	50	10	27
2014	Administration and operations	9	6	18	0	0	44	23	47	0	33
2014	Human resources	9	55	9	0	0	0	27	88	0	11
2014	None of the above	12	0	19	3	0	50	16	35	9	32

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	38	27	16	4	0	16	0	77	4	57
2020	Communications or public affairs	35	25	15	5	0	20	0	75	6	20
2020	Science and technology	56	25	6	6	0	6	0	87	7	16
2020	Administration and operations	41	32	6	0	4	14	2	88	5	49
2020	Human resources	55	18	18	0	0	8	0	81	0	22
2020	Financial management	51	39	10	0	0	0	0	90	0	10
2020	Information technology	60	14	13	13	0	0	0	74	13	15
2020	Policy	40	28	10	7	0	9	6	79	9	68
2020	Project management	33	26	15	1	1	23	0	77	4	68
2020	Other services to the public	40	10	30	0	0	20	0	63	0	10
2020	None of the above	20	37	15	8	4	13	4	68	14	25
2019	Federal regulators	56	12	15	4	4	8	0	75	9	48
2019	Communications or public affairs	53	14	15	0	5	14	0	78	5	21
2019	Science and technology	30	35	5	0	5	20	5	87	7	20
2019	Administration and operations	43	15	24	3	3	13	0	67	6	38
2019	Human resources	58	22	15	0	0	5	0	84	0	19
2019	Financial management	26	24	9	0	0	42	0	85	0	12
2019	Information technology	50	7	36	0	0	7	0	62	0	14
2019	Policy	40	25	19	0	2	15	0	76	2	53
2019	Project management	45	27	10	2	0	17	0	86	2	60
2019	Other services to the public	37	27	9	0	0	28	0	88	0	11
2019	None of the above	40	26	20	0	0	7	7	76	0	15
2018	Federal regulators	43	41	11	0	0	5	0	88	0	42
2018	Communications or public affairs	23	31	15	8	0	15	8	70	10	13
2018	Science and technology	47	26	11	5	0	11	0	82	6	19
2018	Administration and operations	38	35	9	0	9	9	0	81	10	34
2018	Human resources	39	19	42	0	0	0	0	58	0	21
2018	Policy	25	27	12	8	0	25	4	73	11	25
2018	Project management	28	41	14	2	0	14	0	81	3	41
2018	None of the above	41	20	20	0	0	20	0	76	0	15
2017	Federal regulators	47	37	12	0	0	4	0	87	0	25
2017	Communications or public affairs	37	44	13	0	0	6	0	87	0	16
2017	Science and technology	24	32	25	0	0	19	0	69	0	16
2017	Administration and operations	31	25	26	0	0	19	0	68	0	27
2017	Human resources	33	46	14	0	0	7	0	85	0	15
2017	Financial management	35	38	27	0	0	0	0	73	0	11
2017	Policy	42	24	12	0	0	18	4	85	0	24
2017	Project management	28	24	17	2	5	22	2	69	10	42
2017	None of the above	37	32	0	6	0	25	0	92	8	16
2014	Federal regulators	26	30	12	2	2	28	0	78	5	57
2014	Communications or public affairs	23	23	23	0	0	31	0	67	0	13
2014	Science and technology	37	15	22	0	4	22	0	66	5	27
2014	Administration and operations	21	27	21	3	0	24	3	67	4	33
2014	Human resources	46	36	0	0	0	0	18	100	0	11
2014	None of the above	28	12	22	6	0	29	3	59	9	32

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Federal regulators	9	91	57
2020	Communications or public affairs	15	85	20
2020	Science and technology	6	94	16
2020	Administration and operations	6	94	49
2020	Human resources	5	95	22
2020	Financial management	30	70	10
2020	Information technology	7	93	15
2020	Policy	9	91	68
2020	Project management	7	93	68
2020	Other services to the public	10	90	10
2020	None of the above	4	96	25

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Federal regulators	9	91	57
2020	Communications or public affairs	11	89	19
2020	Science and technology	6	94	16
2020	Administration and operations	10	90	49
2020	Human resources	14	86	22
2020	Financial management	0	100	10
2020	Information technology	7	93	15
2020	Policy	15	85	68
2020	Project management	7	93	68
2020	None of the above	16	84	25
2019	Federal regulators	19	81	48
2019	Communications or public affairs	14	86	21
2019	Science and technology	20	80	20
2019	Administration and operations	23	77	39
2019	Human resources	22	78	19
2019	Financial management	9	91	12
2019	Information technology	7	93	14
2019	Policy	24	76	53
2019	Project management	5	95	60
2019	Other services to the public	27	73	11
2019	None of the above	14	86	15
2017	Federal regulators	24	76	25
2014	Federal regulators	23	77	57

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Policy	59	41	10

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Policy	80	20	10
2019	Policy	85	15	13
2014	Federal regulators	85	15	13

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2019	Policy	37	36	9	9	9	0	0	73	18	11
2014	Federal regulators	44	56	0	0	0	0	0	100	0	11

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	38	35	9	9	0	9	0	81	9	57
2020	Communications or public affairs	50	25	5	5	5	0	10	83	11	20
2020	Science and technology	50	44	0	0	0	0	6	100	0	16
2020	Administration and operations	55	27	16	2	0	0	0	82	2	49
2020	Human resources	72	18	4	0	0	0	5	95	0	22
2020	Financial management	72	19	0	0	10	0	0	90	10	10
2020	Information technology	67	33	0	0	0	0	0	100	0	15
2020	Policy	56	25	6	6	0	6	1	87	6	68
2020	Project management	46	35	4	6	3	1	4	86	9	68
2020	Other services to the public	60	20	10	10	0	0	0	79	10	10
2020	None of the above	63	25	12	0	0	0	0	88	0	25

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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	22	40	14	16	5	2	64	22	57
2020	Communications or public affairs	30	40	15	5	5	5	74	10	20
2020	Science and technology	56	19	13	13	0	0	75	13	16
2020	Administration and operations	54	26	12	4	4	0	80	8	49
2020	Human resources	59	27	0	13	0	0	87	13	22
2020	Information technology	36	57	0	7	0	0	93	7	14
2020	Policy	38	38	8	16	0	0	76	16	68
2020	Project management	30	41	7	12	10	0	71	22	68
2020	Other services to the public	40	0	20	40	0	0	40	40	10
2020	None of the above	28	52	8	4	4	5	84	8	25

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	33	39	16	12	0	0	72	12	57
2020	Communications or public affairs	65	30	0	5	0	0	95	5	20
2020	Science and technology	50	25	19	6	0	0	75	6	16
2020	Administration and operations	43	38	8	10	0	0	81	10	49
2020	Human resources	59	14	18	9	0	0	73	9	22
2020	Financial management	51	39	10	0	0	0	90	0	10
2020	Information technology	74	19	7	0	0	0	93	0	15
2020	Policy	49	34	9	7	1	0	82	9	68
2020	Project management	32	55	4	7	0	1	88	7	68
2020	Other services to the public	60	20	20	0	0	0	80	0	10
2020	None of the above	44	48	4	4	0	0	92	4	25

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	25	38	25	12	0	0	63	12	57
2020	Communications or public affairs	50	20	25	5	0	0	70	5	20
2020	Science and technology	50	19	25	6	0	0	69	6	16
2020	Administration and operations	46	35	9	4	6	0	81	10	48
2020	Human resources	54	14	18	9	4	0	68	14	22
2020	Financial management	61	29	0	9	0	0	91	9	10
2020	Information technology	66	14	13	6	0	0	81	6	15
2020	Policy	42	31	12	12	1	1	74	14	68
2020	Project management	26	52	3	16	0	3	81	16	68
2020	Other services to the public	60	10	10	20	0	0	70	20	10
2020	None of the above	35	52	4	8	0	0	88	8	25

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	32	38	20	9	0	0	2	71	9	56
2020	Communications or public affairs	35	40	10	10	0	5	0	79	11	20
2020	Science and technology	47	33	20	0	0	0	0	80	0	15
2020	Administration and operations	39	37	12	8	4	0	0	75	12	49
2020	Human resources	45	19	19	9	4	4	0	66	14	22
2020	Financial management	72	19	10	0	0	0	0	90	0	10
2020	Information technology	46	33	13	0	8	0	0	79	8	15
2020	Policy	41	32	18	7	0	1	0	74	7	68
2020	Project management	27	45	18	4	0	3	3	76	5	67
2020	Other services to the public	60	10	30	0	0	0	0	70	0	10
2020	None of the above	39	44	17	0	0	0	0	83	0	25

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	42	34	16	4	0	2	2	79	4	56
2020	Communications or public affairs	69	16	10	5	0	0	0	85	5	19
2020	Science and technology	50	31	19	0	0	0	0	81	0	16
2020	Administration and operations	53	35	10	2	0	0	0	88	2	49
2020	Human resources	64	13	22	0	0	0	0	78	0	22
2020	Financial management	61	29	10	0	0	0	0	90	0	10
2020	Information technology	64	23	0	7	0	0	7	93	7	14
2020	Policy	65	18	11	3	0	1	1	86	3	67
2020	Project management	46	41	6	3	1	1	1	89	4	68
2020	Other services to the public	70	10	20	0	0	0	0	80	0	10
2020	None of the above	56	36	5	0	4	0	0	91	4	25

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	63	19	2	0	14	2	98	0	57
2020	Communications or public affairs	85	10	0	0	0	5	100	0	20
2020	Science and technology	88	6	6	0	0	0	94	0	16
2020	Administration and operations	69	21	4	0	6	0	96	0	49
2020	Human resources	77	14	5	0	4	0	95	0	22
2020	Financial management	81	19	0	0	0	0	100	0	10
2020	Information technology	94	0	6	0	0	0	94	0	15
2020	Policy	79	6	4	3	7	0	92	3	68
2020	Project management	55	23	4	0	16	1	95	0	68
2020	Other services to the public	100	0	0	0	0	0	100	0	10
2020	None of the above	68	23	0	0	4	4	100	0	25

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	45	37	11	7	0	0	82	7	57
2020	Communications or public affairs	65	25	5	5	0	0	90	5	20
2020	Science and technology	63	31	6	0	0	0	94	0	16
2020	Administration and operations	58	28	4	6	2	2	88	8	49
2020	Human resources	77	9	9	4	0	0	86	4	22
2020	Financial management	90	10	0	0	0	0	100	0	10
2020	Information technology	60	27	7	0	0	7	93	0	15
2020	Policy	59	31	4	3	0	3	92	3	68
2020	Project management	49	38	6	6	0	1	88	6	68
2020	Other services to the public	50	30	10	9	0	0	80	9	10
2020	None of the above	40	52	8	0	0	0	92	0	25

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	49	42	4	4	0	2	93	4	57
2020	Communications or public affairs	46	39	5	5	5	0	85	10	20
2020	Science and technology	88	13	0	0	0	0	100	0	16
2020	Administration and operations	55	29	10	4	2	0	84	6	49
2020	Human resources	76	5	19	0	0	0	81	0	21
2020	Financial management	61	19	10	0	10	0	80	10	10
2020	Information technology	54	33	7	6	0	0	87	6	15
2020	Policy	61	23	7	7	1	0	84	9	68
2020	Project management	49	37	1	9	4	0	85	13	68
2020	Other services to the public	60	30	0	10	0	0	90	10	10
2020	None of the above	63	12	16	5	4	0	75	9	25

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	58	23	5	10	4	0	84	11	57
2020	Communications or public affairs	60	30	5	0	0	5	95	0	20
2020	Science and technology	100	0	0	0	0	0	100	0	16
2020	Administration and operations	64	26	8	2	0	0	90	2	49
2020	Human resources	73	0	22	4	0	0	73	4	22
2020	Financial management	72	28	0	0	0	0	100	0	10
2020	Information technology	61	39	0	0	0	0	100	0	15
2020	Policy	70	18	6	3	0	3	91	3	68
2020	Project management	47	32	9	10	0	1	81	10	68
2020	Other services to the public	90	0	0	10	0	0	90	10	10
2020	None of the above	67	24	9	0	0	0	91	0	25

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	Total responses
2020	Federal regulators	100	25
2020	Administration and operations	100	11
2020	Policy	100	18
2020	Project management	100	15

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	8	56	24	12	0	0	64	12	25
2020	Administration and operations	9	37	9	35	0	9	51	39	11
2020	Policy	22	39	6	22	11	0	61	33	18
2020	Project management	6	47	20	20	6	0	54	26	15

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	45	37	9	9	0	0	0	82	9	57
2020	Communications or public affairs	60	30	5	0	5	0	0	90	5	20
2020	Science and technology	50	31	6	13	0	0	0	81	13	16
2020	Administration and operations	60	28	4	6	0	2	0	90	6	49
2020	Human resources	64	32	4	0	0	0	0	96	0	22
2020	Financial management	60	29	10	0	0	0	0	90	0	10
2020	Information technology	33	60	0	0	0	7	0	100	0	15
2020	Policy	49	38	6	6	0	1	0	88	6	68
2020	Project management	37	53	4	4	1	0	0	90	6	68
2020	Other services to the public	50	31	9	10	0	0	0	81	10	10
2020	None of the above	36	52	8	4	0	0	0	88	4	25
2019	Federal regulators	30	39	8	13	4	6	0	73	18	48
2019	Communications or public affairs	48	38	5	5	5	0	0	86	9	21
2019	Science and technology	25	60	0	10	0	5	0	89	11	20
2019	Administration and operations	36	44	10	2	5	0	3	82	8	39
2019	Human resources	62	32	0	5	0	0	0	95	5	19
2019	Financial management	59	25	0	0	8	9	0	91	9	12
2019	Information technology	64	14	7	0	7	7	0	85	8	14
2019	Policy	28	44	19	4	0	6	0	76	4	53
2019	Project management	35	44	13	7	0	2	0	80	7	60
2019	Other services to the public	28	45	9	0	9	9	0	81	10	11
2019	None of the above	46	40	13	0	0	0	0	87	0	15
2018	Federal regulators	40	46	9	2	2	0	0	86	5	42
2018	Communications or public affairs	50	50	0	0	0	0	0	100	0	12
2018	Science and technology	53	26	16	0	5	0	0	79	5	19
2018	Administration and operations	35	35	12	6	12	0	0	71	18	34
2018	Human resources	25	42	19	9	0	5	0	71	10	21
2018	Policy	46	35	11	7	0	0	0	81	7	26
2018	Project management	27	39	21	10	0	2	0	68	10	42
2018	None of the above	41	46	7	0	7	0	0	87	7	15
2017	Federal regulators	47	33	12	8	0	0	0	80	8	25
2017	Communications or public affairs	56	44	0	0	0	0	0	100	0	16
2017	Science and technology	37	37	26	0	0	0	0	74	0	16
2017	Administration and operations	18	52	18	7	4	0	0	70	11	27
2017	Human resources	20	62	13	5	0	0	0	81	5	15
2017	Financial management	27	54	10	0	9	0	0	81	9	11
2017	Policy	27	56	8	8	0	0	0	83	8	24
2017	Project management	30	36	12	17	5	0	0	66	22	42
2017	None of the above	24	58	12	0	6	0	0	82	6	16

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	37	37	7	14	3	2	75	18	57
2020	Communications or public affairs	41	35	10	0	15	0	75	15	20
2020	Science and technology	50	50	0	0	0	0	100	0	16
2020	Administration and operations	55	24	12	6	2	0	80	8	49
2020	Human resources	69	13	13	0	0	4	86	0	22
2020	Financial management	51	10	20	9	10	0	61	19	10
2020	Information technology	50	35	7	0	0	7	92	0	14
2020	Policy	44	23	10	13	7	2	69	21	68
2020	Project management	41	32	12	12	3	0	73	15	66
2020	Other services to the public	50	40	0	10	0	0	90	10	10
2020	None of the above	51	20	16	4	9	0	71	13	25

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	44	41	11	5	0	0	84	5	57
2020	Communications or public affairs	65	20	0	5	10	0	85	15	20
2020	Science and technology	63	31	6	0	0	0	94	0	16
2020	Administration and operations	64	18	12	4	2	0	82	6	49
2020	Human resources	74	18	9	0	0	0	91	0	22
2020	Information technology	67	26	7	0	0	0	93	0	15
2020	Policy	56	21	10	9	4	0	77	13	68
2020	Project management	53	35	4	5	0	3	91	5	66
2020	Other services to the public	50	40	10	0	0	0	90	0	10
2020	None of the above	75	12	13	0	0	0	87	0	25

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	33	37	10	16	2	2	71	18	57
2020	Communications or public affairs	35	50	0	5	5	5	90	10	20
2020	Science and technology	56	25	6	13	0	0	81	13	16
2020	Administration and operations	54	24	8	12	2	0	78	14	49
2020	Human resources	65	22	13	0	0	0	87	0	22
2020	Financial management	51	29	10	10	0	0	80	10	10
2020	Information technology	54	34	13	0	0	0	87	0	15
2020	Policy	41	28	18	12	1	0	69	13	68
2020	Project management	27	37	13	15	7	0	64	22	67
2020	Other services to the public	30	30	0	40	0	0	60	40	10
2020	None of the above	32	32	28	8	0	0	64	8	25
2019	Federal regulators	19	37	21	13	4	6	60	18	48
2019	Communications or public affairs	34	43	14	0	9	0	77	9	21
2019	Science and technology	26	55	5	15	0	0	80	15	20
2019	Administration and operations	26	46	15	8	5	0	72	13	39
2019	Human resources	42	43	15	0	0	0	85	0	19
2019	Financial management	60	24	0	0	17	0	83	17	12
2019	Information technology	21	50	29	0	0	0	71	0	14
2019	Policy	25	34	26	11	2	2	60	13	53
2019	Project management	17	42	17	19	2	3	61	21	59
2019	Other services to the public	20	26	19	9	18	9	50	29	11
2019	None of the above	47	26	7	13	7	0	73	20	15
2018	Federal regulators	41	40	10	7	2	0	81	9	42
2018	Communications or public affairs	15	62	15	8	0	0	77	8	13
2018	Science and technology	37	53	11	0	0	0	89	0	19
2018	Administration and operations	38	32	6	9	12	3	73	21	34
2018	Human resources	31	25	29	10	5	0	56	15	20
2018	Policy	29	41	7	15	4	4	73	19	26
2018	Project management	25	44	9	17	2	2	71	20	42
2018	None of the above	28	26	20	20	0	7	58	21	15
2017	Federal regulators	47	20	12	16	4	0	68	20	25
2017	Communications or public affairs	31	69	0	0	0	0	100	0	16
2017	Science and technology	19	37	31	6	6	0	57	13	16
2017	Administration and operations	26	34	26	11	0	3	62	11	27
2017	Human resources	20	52	21	7	0	0	72	7	15
2017	Financial management	18	72	0	9	0	0	91	9	11
2017	Policy	18	51	4	22	4	0	69	26	24
2017	Project management	30	34	22	7	5	2	65	12	42
2017	None of the above	5	83	0	6	6	0	88	12	16

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	12	44	24	16	4	0	0	56	20	25
2020	Administration and operations	19	64	0	8	0	0	9	91	9	11
2020	Policy	28	44	0	28	0	0	0	72	28	18
2020	Project management	13	54	7	13	13	0	0	67	26	15
2019	Federal regulators	25	30	15	25	5	0	0	55	30	20
2019	Policy	17	39	11	17	5	11	0	63	25	18

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	48	19	12	7	9	5	70	16	57
2020	Communications or public affairs	65	25	0	0	11	0	89	11	20
2020	Science and technology	63	19	6	13	0	0	81	13	16
2020	Administration and operations	37	22	8	15	16	2	60	32	49
2020	Human resources	51	20	5	0	19	4	75	20	21
2020	Financial management	61	10	10	19	0	0	71	19	10
2020	Information technology	60	20	6	7	7	0	80	13	15
2020	Policy	53	25	12	3	6	1	79	9	68
2020	Project management	47	18	22	9	3	1	66	12	68
2020	Other services to the public	40	10	0	19	20	10	56	44	10
2020	None of the above	49	29	9	4	8	0	79	12	24

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	33	32	23	9	4	0	0	65	12	57
2020	Communications or public affairs	50	35	10	5	0	0	0	85	5	20
2020	Science and technology	56	25	6	6	6	0	0	81	13	16
2020	Administration and operations	38	34	17	8	2	0	0	73	10	49
2020	Human resources	36	45	19	0	0	0	0	81	0	20
2020	Financial management	61	28	10	0	0	0	0	90	0	10
2020	Information technology	61	27	13	0	0	0	0	87	0	15
2020	Policy	47	25	10	15	3	0	0	72	18	68
2020	Project management	40	30	18	6	6	0	0	70	12	67
2020	Other services to the public	40	30	20	0	10	0	0	70	10	10
2020	None of the above	8	58	12	8	9	0	4	69	18	24
2019	Federal regulators	21	42	13	10	13	0	2	64	24	48
2019	Communications or public affairs	29	29	23	14	5	0	0	58	19	21
2019	Science and technology	15	25	39	10	10	0	0	40	20	20
2019	Administration and operations	26	41	13	3	15	0	3	69	18	39
2019	Human resources	37	16	21	16	10	0	0	53	26	19
2019	Financial management	42	58	0	0	0	0	0	100	0	12
2019	Information technology	43	29	7	7	14	0	0	71	21	14
2019	Policy	23	41	11	13	11	0	0	64	24	53
2019	Project management	17	39	22	13	10	0	0	55	23	60
2019	Other services to the public	10	37	27	18	0	9	0	51	20	11
2019	None of the above	14	20	40	0	26	0	0	34	26	15
2018	Federal regulators	18	32	26	12	11	0	0	50	24	42
2018	Communications or public affairs	8	46	15	15	15	0	0	54	31	13
2018	Science and technology	11	37	26	11	16	0	0	47	26	19
2018	Administration and operations	6	18	32	21	21	0	3	24	42	34
2018	Human resources	23	5	28	30	14	0	0	28	44	21
2018	Policy	20	26	28	7	15	0	4	48	23	26
2018	Project management	19	26	21	23	9	0	2	46	33	42
2018	None of the above	7	26	41	7	20	0	0	33	26	15
2017	Federal regulators	16	9	12	20	36	0	7	26	61	25
2017	Communications or public affairs	0	51	18	19	12	0	0	51	31	16
2017	Science and technology	13	26	24	13	24	0	0	39	37	16
2017	Administration and operations	11	11	22	26	29	0	0	23	56	27
2017	Human resources	14	40	27	13	0	0	7	57	14	15
2017	Financial management	0	36	9	46	9	0	0	36	55	11
2017	Policy	22	29	23	13	13	0	0	51	26	24
2017	Project management	7	17	31	17	28	0	0	24	45	42
2017	None of the above	11	24	20	24	21	0	0	35	45	16

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	7	17	28	30	18	0	0	25	47	57
2020	Communications or public affairs	10	25	26	25	15	0	0	35	40	20
2020	Science and technology	13	19	25	25	13	6	0	33	40	16
2020	Administration and operations	18	22	36	18	6	0	0	40	24	49
2020	Human resources	9	15	19	43	14	0	0	24	57	21
2020	Financial management	22	10	29	29	10	0	0	32	39	10
2020	Information technology	34	13	13	27	13	0	0	48	39	15
2020	Policy	7	19	43	17	13	1	0	27	30	68
2020	Project management	9	12	28	29	22	0	0	21	51	68
2020	Other services to the public	0	10	30	30	30	0	0	10	60	10
2020	None of the above	8	36	17	24	16	0	0	44	40	25
2019	Federal regulators	6	18	33	21	21	0	0	25	42	48
2019	Communications or public affairs	5	24	38	28	5	0	0	29	33	21
2019	Science and technology	10	10	50	10	15	0	5	21	26	20
2019	Administration and operations	13	23	42	10	13	0	0	36	23	39
2019	Human resources	5	21	37	11	26	0	0	26	37	19
2019	Financial management	18	17	33	25	8	0	0	35	33	12
2019	Information technology	7	21	29	36	7	0	0	29	43	14
2019	Policy	25	17	32	13	13	0	0	42	26	53
2019	Project management	14	25	23	27	10	0	0	39	37	59
2019	Other services to the public	17	37	18	9	18	0	0	54	27	11
2019	None of the above	13	27	13	26	21	0	0	40	47	15
2018	Federal regulators	5	18	26	37	15	0	0	23	51	42
2018	Communications or public affairs	8	31	38	15	8	0	0	38	23	13
2018	Science and technology	11	37	32	21	0	0	0	47	21	19
2018	Administration and operations	9	41	26	15	9	0	0	50	24	34
2018	Human resources	0	28	28	34	9	0	0	28	44	21
2018	Policy	9	22	34	24	11	0	0	31	35	26
2018	Project management	2	14	27	29	23	0	5	17	54	42
2018	None of the above	7	20	35	26	13	0	0	26	39	15
2017	Federal regulators	0	32	32	28	4	4	0	33	34	25
2017	Communications or public affairs	13	38	25	12	13	0	0	50	25	16
2017	Science and technology	17	38	39	6	0	0	0	55	6	16
2017	Administration and operations	15	30	37	11	7	0	0	45	18	27
2017	Human resources	7	26	7	40	20	0	0	33	61	15
2017	Financial management	8	18	46	19	9	0	0	26	28	11
2017	Policy	10	22	37	17	13	0	0	33	30	24
2017	Project management	10	14	31	28	17	0	0	24	45	42
2017	None of the above	0	26	37	18	19	0	0	26	37	16

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	16	17	28	21	18	0	0	33	39	57
2020	Communications or public affairs	20	31	20	10	20	0	0	51	30	20
2020	Science and technology	19	19	25	19	13	6	0	40	33	16
2020	Administration and operations	18	27	31	18	4	2	0	46	22	49
2020	Human resources	24	13	24	24	15	0	0	38	39	21
2020	Financial management	32	19	29	19	0	0	0	51	19	10
2020	Information technology	48	13	20	7	13	0	0	61	19	15
2020	Policy	11	36	25	18	9	1	0	47	27	67
2020	Project management	12	16	29	18	25	0	0	28	43	68
2020	Other services to the public	10	19	20	31	20	0	0	29	51	10
2020	None of the above	16	23	24	16	20	0	0	40	36	25
2019	Federal regulators	9	25	36	19	11	0	0	34	30	47
2019	Communications or public affairs	10	9	38	28	14	0	0	20	42	21
2019	Science and technology	10	31	35	10	15	0	0	41	25	20
2019	Administration and operations	10	44	18	18	10	0	0	54	28	39
2019	Human resources	21	10	16	32	21	0	0	31	53	19
2019	Financial management	35	17	41	0	8	0	0	52	8	12
2019	Information technology	14	29	43	14	0	0	0	43	14	14
2019	Policy	8	38	28	15	11	0	0	46	26	53
2019	Project management	17	22	35	15	12	0	0	38	27	60
2019	Other services to the public	27	37	18	0	18	0	0	64	18	11
2019	None of the above	20	13	40	13	14	0	0	33	27	15
2018	Federal regulators	17	33	11	25	11	0	2	51	38	42
2018	Communications or public affairs	0	38	31	23	8	0	0	38	31	13
2018	Science and technology	11	26	47	16	0	0	0	37	16	19
2018	Administration and operations	24	24	24	21	9	0	0	47	29	34
2018	Human resources	9	19	28	34	9	0	0	28	44	21
2018	Policy	13	23	33	23	8	0	0	36	31	25
2018	Project management	0	22	40	22	12	0	5	23	35	42
2018	None of the above	13	7	48	26	7	0	0	20	33	15
2017	Federal regulators	3	32	32	21	8	4	0	36	30	25
2017	Communications or public affairs	19	31	25	12	13	0	0	50	25	16
2017	Science and technology	17	51	26	7	0	0	0	68	7	16
2017	Administration and operations	15	34	33	18	0	0	0	49	18	27
2017	Human resources	7	20	27	27	13	0	7	28	43	15
2017	Financial management	19	18	36	27	0	0	0	37	27	11
2017	Policy	11	37	21	21	9	0	0	48	30	24
2017	Project management	10	19	38	26	7	0	0	29	34	42
2017	None of the above	7	29	32	26	7	0	0	36	33	15

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	13	18	23	33	14	0	0	30	47	57
2020	Communications or public affairs	11	27	15	21	26	0	0	38	47	19
2020	Science and technology	25	25	19	13	13	6	0	53	27	16
2020	Administration and operations	37	17	24	15	6	2	0	54	21	49
2020	Human resources	19	19	20	14	28	0	0	38	42	21
2020	Financial management	32	0	49	0	19	0	0	32	19	10
2020	Information technology	27	13	13	20	27	0	0	40	46	15
2020	Policy	17	27	28	15	12	1	0	44	27	67
2020	Project management	18	18	23	21	20	0	0	35	41	68
2020	Other services to the public	10	0	49	30	10	0	0	10	40	10
2020	None of the above	20	24	12	32	12	0	0	44	44	25
2019	Federal regulators	6	31	31	12	19	0	0	37	31	48
2019	Communications or public affairs	20	5	33	28	14	0	0	25	42	21
2019	Science and technology	10	40	15	20	15	0	0	50	35	20
2019	Administration and operations	18	18	28	18	18	0	0	36	35	39
2019	Human resources	20	22	15	11	26	0	5	44	39	19
2019	Financial management	18	33	0	40	9	0	0	51	49	12
2019	Information technology	21	21	43	14	0	0	0	43	14	14
2019	Policy	25	30	22	17	6	0	0	55	23	53
2019	Project management	17	27	22	23	12	0	0	44	35	60
2019	Other services to the public	37	27	9	9	18	0	0	64	27	11
2019	None of the above	28	21	28	7	15	0	0	50	22	14
2018	Federal regulators	9	31	33	18	10	0	0	40	28	42
2018	Communications or public affairs	8	31	31	23	8	0	0	38	31	13
2018	Science and technology	16	37	32	11	5	0	0	53	16	19
2018	Administration and operations	29	21	18	18	12	0	3	52	30	34
2018	Human resources	14	23	39	23	0	0	0	37	23	21
2018	Policy	13	30	31	7	19	0	0	43	26	26
2018	Project management	5	19	25	19	28	2	2	24	50	42
2018	None of the above	13	13	35	26	13	0	0	26	39	15
2017	Federal regulators	8	32	25	24	4	4	3	43	31	25
2017	Communications or public affairs	19	31	6	25	19	0	0	50	43	16
2017	Science and technology	17	45	13	13	13	0	0	61	26	16
2017	Administration and operations	19	29	26	18	7	0	0	48	26	27
2017	Human resources	7	19	34	13	28	0	0	25	41	15
2017	Financial management	0	30	39	21	0	11	0	33	23	10
2017	Policy	15	29	30	17	9	0	0	44	26	24
2017	Project management	17	12	26	21	24	0	0	29	45	42
2017	None of the above	12	38	37	7	6	0	0	50	13	16

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	25	23	29	16	7	0	0	48	23	56
2020	Communications or public affairs	35	20	20	16	10	0	0	54	26	20
2020	Science and technology	25	44	13	13	6	0	0	69	19	16
2020	Administration and operations	39	33	21	8	0	0	0	72	8	49
2020	Human resources	30	21	21	14	10	0	5	53	25	20
2020	Financial management	32	10	30	10	19	0	0	41	29	10
2020	Information technology	55	20	19	0	6	0	0	75	6	15
2020	Policy	31	43	12	6	7	1	0	75	13	68
2020	Project management	24	17	28	18	10	0	3	43	29	68
2020	Other services to the public	20	29	20	31	0	0	0	50	31	10
2020	None of the above	28	35	8	17	12	0	0	63	29	25
2019	Federal regulators	25	34	19	4	18	0	0	59	22	47
2019	Communications or public affairs	25	29	33	9	0	0	5	56	10	21
2019	Science and technology	20	35	24	5	10	0	5	58	16	20
2019	Administration and operations	49	28	7	5	5	0	6	82	10	39
2019	Human resources	37	26	15	11	10	0	0	63	21	19
2019	Financial management	68	8	8	8	0	0	9	83	9	12
2019	Information technology	29	36	21	14	0	0	0	64	14	14
2019	Policy	39	38	11	8	4	0	0	77	12	52
2019	Project management	34	31	15	12	8	0	0	65	20	60
2019	Other services to the public	55	9	27	0	9	0	0	64	9	11
2019	None of the above	33	13	20	19	14	0	0	47	34	15
2018	Federal regulators	30	25	25	12	5	0	2	56	18	42
2018	Communications or public affairs	31	46	8	8	8	0	0	77	15	13
2018	Science and technology	32	37	21	5	0	0	5	72	6	19
2018	Administration and operations	50	29	9	6	3	0	3	82	9	34
2018	Human resources	42	23	6	19	9	0	0	66	28	21
2018	Policy	35	19	34	9	4	0	0	54	13	26
2018	Project management	16	33	16	21	9	0	5	52	32	42
2018	None of the above	20	26	41	7	7	0	0	46	13	15
2017	Federal regulators	15	32	32	17	0	4	0	49	17	25
2017	Communications or public affairs	43	37	6	6	7	0	0	81	13	16
2017	Science and technology	29	51	13	7	0	0	0	80	7	16
2017	Administration and operations	34	37	19	4	0	0	7	76	4	27
2017	Human resources	40	20	13	13	7	0	7	64	22	15
2017	Financial management	28	45	9	8	9	0	0	73	18	11
2017	Policy	33	37	17	4	9	0	0	70	13	24
2017	Project management	24	47	14	10	5	0	0	71	14	42
2017	None of the above	17	38	20	19	0	0	6	59	20	16

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	12	26	32	11	19	0	0	38	30	57
2020	Communications or public affairs	20	25	26	15	15	0	0	45	30	20
2020	Science and technology	25	25	13	31	6	0	0	50	38	16
2020	Administration and operations	25	37	18	14	6	0	0	61	21	49
2020	Human resources	29	24	24	13	10	0	0	53	23	21
2020	Financial management	22	20	39	0	19	0	0	41	19	10
2020	Information technology	28	53	7	6	6	0	0	81	13	15
2020	Policy	12	32	22	18	15	1	0	44	33	67
2020	Project management	9	27	26	19	19	0	0	35	38	68
2020	Other services to the public	30	20	20	20	10	0	0	50	31	10
2020	None of the above	16	24	27	24	8	0	0	40	33	25
2019	Federal regulators	19	29	23	15	15	0	0	48	30	48
2019	Communications or public affairs	39	33	9	19	0	0	0	72	19	21
2019	Science and technology	10	25	35	15	10	0	5	37	26	20
2019	Administration and operations	24	38	10	16	13	0	0	61	29	39
2019	Human resources	31	32	16	5	15	0	0	63	21	19
2019	Financial management	43	25	9	16	8	0	0	67	24	12
2019	Information technology	21	43	21	7	7	0	0	64	14	14
2019	Policy	17	36	23	17	7	0	0	53	24	53
2019	Project management	25	29	21	17	9	0	0	54	25	59
2019	Other services to the public	29	27	18	17	9	0	0	55	26	11
2019	None of the above	20	7	46	20	7	0	0	27	27	15
2018	Federal regulators	16	32	29	16	7	0	0	48	23	42
2018	Communications or public affairs	38	31	15	0	15	0	0	69	15	13
2018	Science and technology	26	16	21	32	0	0	5	44	33	19
2018	Administration and operations	29	35	18	9	9	0	0	65	18	34
2018	Human resources	39	10	21	15	15	0	0	49	29	20
2018	Policy	16	34	43	4	4	0	0	50	7	26
2018	Project management	9	32	24	21	12	2	0	42	33	42
2018	None of the above	13	33	35	13	7	0	0	46	20	15
2017	Federal regulators	23	41	16	8	12	0	0	64	20	25
2017	Communications or public affairs	43	25	25	7	0	0	0	68	7	16
2017	Science and technology	13	43	13	25	6	0	0	56	31	16
2017	Administration and operations	19	37	33	7	3	0	0	56	11	27
2017	Human resources	34	21	19	13	13	0	0	54	27	15
2017	Financial management	38	30	21	10	0	0	0	69	10	10
2017	Policy	17	43	21	0	18	0	0	60	18	23
2017	Project management	16	45	19	10	10	0	0	62	19	42
2017	None of the above	12	43	20	19	6	0	0	55	25	16

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	27	19	19	14	16	5	48	31	57
2020	Communications or public affairs	45	20	15	10	5	5	68	16	20
2020	Science and technology	19	31	6	25	6	13	57	36	16
2020	Administration and operations	34	30	12	7	10	8	69	18	49
2020	Human resources	51	0	18	4	22	4	53	28	22
2020	Financial management	41	19	19	0	10	10	67	11	10
2020	Information technology	34	34	6	7	6	13	78	15	15
2020	Policy	27	18	22	10	18	6	47	29	68
2020	Project management	26	22	12	15	15	10	54	33	68
2020	Other services to the public	20	20	10	10	10	29	57	29	10
2020	None of the above	12	40	20	8	13	8	56	22	25

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	28	33	16	17	5	0	0	61	23	57
2020	Communications or public affairs	40	31	10	15	5	0	0	70	20	20
2020	Science and technology	25	38	38	0	0	0	0	63	0	16
2020	Administration and operations	41	37	14	4	2	0	2	80	6	49
2020	Human resources	46	22	27	5	0	0	0	68	5	22
2020	Financial management	61	10	19	0	0	0	10	79	0	10
2020	Information technology	47	27	20	6	0	0	0	74	6	15
2020	Policy	24	35	28	7	4	0	1	60	12	68
2020	Project management	24	34	32	3	6	1	0	59	9	68
2020	Other services to the public	30	30	10	29	0	0	0	60	29	10
2020	None of the above	28	28	33	4	8	0	0	55	12	25
2019	Federal regulators	23	33	27	8	6	2	0	57	15	48
2019	Communications or public affairs	20	41	10	20	10	0	0	61	30	20
2019	Science and technology	29	30	20	10	5	0	5	63	16	20
2019	Administration and operations	36	46	10	3	5	0	0	82	8	39
2019	Human resources	26	38	21	5	5	5	0	67	11	19
2019	Financial management	67	17	0	17	0	0	0	83	17	12
2019	Information technology	57	21	0	14	0	7	0	85	15	14
2019	Policy	31	32	19	13	4	0	0	64	17	52
2019	Project management	26	40	28	3	2	0	0	67	5	60
2019	Other services to the public	47	9	18	18	0	9	0	61	19	11
2019	None of the above	40	20	13	20	7	0	0	60	27	15
2018	Federal regulators	33	31	29	7	0	0	0	64	7	42
2018	Communications or public affairs	25	50	17	0	8	0	0	75	8	12
2018	Science and technology	11	32	42	5	0	0	11	47	6	19
2018	Administration and operations	42	24	18	12	3	0	0	67	15	33
2018	Human resources	23	20	33	14	5	0	5	46	20	21
2018	Policy	25	41	26	4	4	0	0	66	7	26
2018	Project management	17	34	32	10	2	2	2	53	13	41
2018	None of the above	28	20	26	7	13	0	7	51	21	15
2017	Federal regulators	31	37	25	4	4	0	0	67	8	25
2017	Communications or public affairs	44	13	37	6	0	0	0	56	6	16
2017	Science and technology	19	36	26	13	6	0	0	55	19	16
2017	Administration and operations	34	30	29	7	0	0	0	64	7	27
2017	Human resources	7	52	28	7	7	0	0	59	14	15
2017	Financial management	39	41	20	0	0	0	0	80	0	10
2017	Policy	35	39	18	0	9	0	0	73	9	23
2017	Project management	22	40	22	14	2	0	0	61	17	42
2017	None of the above	25	43	13	6	12	0	0	68	18	16

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	21	36	23	10	9	0	0	58	19	57
2020	Communications or public affairs	25	41	15	5	15	0	0	65	20	20
2020	Science and technology	25	50	25	0	0	0	0	75	0	16
2020	Administration and operations	26	31	31	8	4	0	0	57	12	49
2020	Human resources	23	19	24	29	5	0	0	42	34	21
2020	Financial management	61	19	10	10	0	0	0	81	10	10
2020	Information technology	47	27	13	13	0	0	0	74	13	15
2020	Policy	19	29	31	15	4	1	0	49	19	68
2020	Project management	8	43	31	12	6	1	0	51	18	68
2020	Other services to the public	10	59	10	10	10	0	0	70	20	10
2020	None of the above	32	28	20	8	12	0	0	60	20	25
2019	Federal regulators	10	46	27	8	6	2	0	57	15	48
2019	Communications or public affairs	15	41	29	5	10	0	0	56	15	20
2019	Science and technology	20	35	15	25	0	0	5	58	26	20
2019	Administration and operations	21	31	26	5	18	0	0	52	23	39
2019	Human resources	16	16	26	31	10	0	0	32	42	19
2019	Financial management	59	17	17	0	8	0	0	76	8	12
2019	Information technology	38	31	8	15	8	0	0	69	23	13
2019	Policy	27	40	21	10	2	0	0	67	11	52
2019	Project management	19	42	27	7	5	0	0	61	12	59
2019	Other services to the public	0	46	45	0	0	9	0	50	0	11
2019	None of the above	34	26	13	20	7	0	0	60	27	15
2018	Federal regulators	24	46	19	9	2	0	0	69	11	42
2018	Communications or public affairs	15	46	31	0	8	0	0	62	8	13
2018	Science and technology	32	47	21	0	0	0	0	79	0	19
2018	Administration and operations	9	47	25	13	6	0	0	56	19	32
2018	Human resources	9	19	49	14	9	0	0	28	23	21
2018	Policy	9	56	24	11	0	0	0	65	11	26
2018	Project management	2	51	35	5	2	2	2	56	7	41
2018	None of the above	20	13	48	7	7	0	7	35	14	15
2017	Federal regulators	16	60	24	0	0	0	0	76	0	25
2017	Communications or public affairs	38	13	37	12	0	0	0	51	12	16
2017	Science and technology	11	44	26	19	0	0	0	55	19	16
2017	Administration and operations	16	25	37	11	7	4	0	43	19	27
2017	Human resources	14	26	26	20	13	0	0	40	34	15
2017	Financial management	19	20	50	10	0	0	0	39	10	10
2017	Policy	22	44	21	5	9	0	0	66	13	23
2017	Project management	16	40	24	17	2	0	0	57	19	42
2017	None of the above	24	33	19	18	6	0	0	57	24	16

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	37	26	27	5	5	0	0	63	11	57
2020	Communications or public affairs	40	36	5	20	0	0	0	75	20	20
2020	Science and technology	25	56	19	0	0	0	0	81	0	16
2020	Administration and operations	35	37	18	6	4	0	0	72	10	49
2020	Human resources	45	14	13	23	5	0	0	59	28	22
2020	Financial management	51	20	9	0	20	0	0	71	20	10
2020	Information technology	47	27	13	13	0	0	0	74	13	15
2020	Policy	25	34	25	15	1	0	0	59	16	68
2020	Project management	25	32	29	7	6	0	0	57	13	68
2020	Other services to the public	40	30	10	10	10	0	0	70	20	10
2020	None of the above	25	35	28	8	4	0	0	60	12	25
2019	Federal regulators	21	44	19	11	4	2	0	66	15	48
2019	Communications or public affairs	31	34	10	10	15	0	0	65	24	20
2019	Science and technology	30	30	35	0	5	0	0	60	5	20
2019	Administration and operations	30	31	29	2	8	0	0	61	10	38
2019	Human resources	36	26	22	15	0	0	0	63	15	19
2019	Financial management	58	25	9	8	0	0	0	83	8	12
2019	Information technology	50	29	7	14	0	0	0	79	14	14
2019	Policy	16	33	20	27	4	0	0	49	31	51
2019	Project management	20	43	25	8	3	0	0	63	12	60
2019	Other services to the public	0	37	37	18	0	9	0	41	19	11
2019	None of the above	57	29	0	14	0	0	0	86	14	14
2018	Federal regulators	32	45	21	2	0	0	0	77	2	42
2018	Communications or public affairs	15	54	15	8	8	0	0	69	15	13
2018	Science and technology	26	37	37	0	0	0	0	63	0	19
2018	Administration and operations	21	33	21	18	6	0	0	55	24	33
2018	Human resources	23	16	33	14	14	0	0	39	28	21
2018	Policy	18	37	34	4	7	0	0	55	11	26
2018	Project management	15	38	30	7	5	2	2	56	12	41
2018	None of the above	22	39	26	0	7	0	7	65	7	15
2017	Federal regulators	31	29	32	4	4	0	0	59	8	25
2017	Communications or public affairs	50	32	18	0	0	0	0	82	0	16
2017	Science and technology	19	49	19	6	6	0	0	68	13	16
2017	Administration and operations	19	48	23	7	3	0	0	67	11	27
2017	Human resources	21	27	33	0	19	0	0	48	19	15
2017	Financial management	50	20	21	9	0	0	0	70	9	10
2017	Policy	31	30	21	8	9	0	0	61	18	23
2017	Project management	14	48	24	10	5	0	0	62	14	42
2017	None of the above	30	20	19	18	13	0	0	51	31	16

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	44	34	12	7	3	0	77	10	57
2020	Communications or public affairs	45	16	25	0	15	0	60	15	20
2020	Science and technology	44	31	19	6	0	0	75	6	16
2020	Administration and operations	63	26	4	5	2	0	89	7	47
2020	Human resources	59	9	18	9	5	0	68	14	22
2020	Financial management	60	21	9	0	10	0	81	10	10
2020	Information technology	58	29	0	0	13	0	87	13	14
2020	Policy	57	26	10	4	1	0	84	6	68
2020	Project management	42	36	12	6	4	0	78	10	67
2020	Other services to the public	51	49	0	0	0	0	100	0	10
2020	None of the above	48	36	4	4	8	0	84	12	25
2019	Federal regulators	52	29	8	4	4	2	83	9	48
2019	Communications or public affairs	45	30	10	10	5	0	75	15	20
2019	Science and technology	30	45	15	5	5	0	75	10	20
2019	Administration and operations	51	18	20	8	3	0	69	10	39
2019	Human resources	58	26	6	10	0	0	84	10	19
2019	Financial management	68	16	0	9	8	0	83	17	12
2019	Information technology	64	0	21	14	0	0	64	14	14
2019	Policy	56	21	13	4	6	0	77	9	52
2019	Project management	47	29	12	8	3	0	76	12	59
2019	Other services to the public	55	18	9	9	0	9	80	10	11
2019	None of the above	40	39	0	7	14	0	79	21	15

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	21	27	29	17	5	0	48	22	55
2020	Communications or public affairs	20	40	20	10	10	0	60	20	20
2020	Science and technology	25	19	38	13	6	0	44	19	16
2020	Administration and operations	28	33	17	16	6	0	61	22	49
2020	Human resources	37	36	13	9	5	0	73	14	22
2020	Financial management	61	29	9	0	0	0	91	0	10
2020	Information technology	61	13	13	6	7	0	74	13	15
2020	Policy	22	30	29	10	7	1	53	18	68
2020	Project management	27	28	30	12	4	0	55	16	68
2020	Other services to the public	50	30	10	0	10	0	80	10	10
2020	None of the above	29	20	39	12	0	0	49	12	25

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	25	30	18	21	5	0	0	55	27	56
2020	Communications or public affairs	30	35	10	15	10	0	0	65	25	20
2020	Science and technology	31	31	25	6	6	0	0	63	13	16
2020	Administration and operations	22	40	21	8	7	0	2	63	16	49
2020	Human resources	22	32	23	13	10	0	0	53	23	22
2020	Financial management	61	29	10	0	0	0	0	90	0	10
2020	Information technology	47	27	13	13	0	0	0	74	13	15
2020	Policy	33	19	28	16	3	0	1	53	19	68
2020	Project management	27	18	37	17	1	0	0	44	19	68
2020	Other services to the public	10	29	41	10	10	0	0	39	20	10
2020	None of the above	32	20	16	12	19	0	0	53	31	25
2019	Federal regulators	17	33	25	19	4	2	0	51	23	48
2019	Communications or public affairs	25	45	24	5	0	0	0	71	5	20
2019	Science and technology	20	46	34	0	0	0	0	66	0	20
2019	Administration and operations	21	38	20	10	11	0	0	59	21	39
2019	Human resources	42	16	16	15	10	0	0	58	26	19
2019	Financial management	47	35	9	10	0	0	0	81	10	11
2019	Information technology	43	36	14	7	0	0	0	79	7	14
2019	Policy	45	21	15	17	2	0	0	66	19	52
2019	Project management	27	38	21	5	8	0	0	65	13	60
2019	Other services to the public	19	36	37	0	0	9	0	60	0	11
2019	None of the above	32	7	40	13	7	0	0	40	20	15
2018	Federal regulators	21	47	22	7	2	0	0	69	9	42
2018	Communications or public affairs	23	54	15	8	0	0	0	77	8	13
2018	Science and technology	26	42	11	21	0	0	0	68	21	19
2018	Administration and operations	29	29	19	19	3	0	0	58	23	31
2018	Human resources	23	19	39	14	5	0	0	42	19	21
2018	Policy	19	43	28	7	4	0	0	61	11	26
2018	Project management	15	37	27	13	2	2	2	56	16	40
2018	None of the above	20	33	28	13	0	0	7	56	14	15
2017	Federal regulators	23	45	29	4	0	0	0	68	4	25
2017	Communications or public affairs	50	32	12	6	0	0	0	82	6	16
2017	Science and technology	18	56	0	26	0	0	0	74	26	16
2017	Administration and operations	11	44	26	18	0	0	0	56	18	27
2017	Human resources	20	46	13	13	7	0	0	66	20	15
2017	Financial management	20	38	21	21	0	0	0	58	21	10
2017	Policy	32	50	9	9	0	0	0	82	9	23
2017	Project management	22	36	25	12	5	0	0	58	17	42
2017	None of the above	6	31	32	18	12	0	0	37	31	16

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	28	40	13	16	3	0	0	68	19	57
2020	Communications or public affairs	40	26	25	0	10	0	0	65	10	20
2020	Science and technology	38	44	19	0	0	0	0	81	0	16
2020	Administration and operations	45	30	16	6	2	0	0	75	9	48
2020	Human resources	45	33	18	0	4	0	0	78	4	22
2020	Financial management	50	39	0	0	0	0	12	100	0	10
2020	Information technology	60	33	7	0	0	0	0	93	0	15
2020	Policy	32	31	23	10	1	0	1	64	12	68
2020	Project management	43	30	15	9	3	0	0	73	12	67
2020	Other services to the public	50	19	10	20	0	0	0	70	20	10
2020	None of the above	43	33	20	4	0	0	0	76	4	25
2019	Federal regulators	58	21	13	4	2	2	0	80	7	47
2019	Communications or public affairs	61	20	10	10	0	0	0	80	10	20
2019	Science and technology	54	15	20	10	0	0	0	69	10	20
2019	Administration and operations	71	16	8	6	0	0	0	86	6	38
2019	Human resources	66	18	11	5	0	0	0	83	5	18
2019	Financial management	67	24	0	0	0	0	9	100	0	12
2019	Information technology	86	7	7	0	0	0	0	93	0	14
2019	Policy	52	19	10	11	8	0	0	71	19	52
2019	Project management	53	23	12	10	2	0	0	77	12	60
2019	Other services to the public	73	9	0	0	9	9	0	90	10	11
2019	None of the above	60	34	0	0	7	0	0	93	7	15
2018	Federal regulators	63	16	14	5	2	0	0	79	7	42
2018	Communications or public affairs	38	46	15	0	0	0	0	85	0	13
2018	Science and technology	32	32	16	11	5	0	5	67	17	19
2018	Administration and operations	58	21	9	9	3	0	0	79	12	33
2018	Human resources	56	15	15	10	5	0	0	71	15	20
2018	Policy	44	22	15	11	7	0	0	66	19	26
2018	Project management	50	29	14	5	2	0	0	79	7	41
2018	None of the above	54	26	7	0	7	0	7	86	7	15
2017	Federal regulators	63	20	8	8	0	0	0	84	8	25
2017	Communications or public affairs	62	38	0	0	0	0	0	100	0	16
2017	Science and technology	62	13	19	0	6	0	0	74	6	16
2017	Administration and operations	48	29	11	4	7	0	0	78	11	27
2017	Human resources	67	19	7	0	7	0	0	86	7	15
2017	Financial management	55	8	19	10	0	0	8	69	10	11
2017	Policy	58	25	13	4	0	0	0	83	4	24
2017	Project management	48	40	12	0	0	0	0	88	0	42
2017	None of the above	73	14	7	6	0	0	0	87	6	16

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	16	44	22	18	0	0	60	18	56
2020	Communications or public affairs	30	40	25	5	0	0	70	5	20
2020	Science and technology	13	63	19	6	0	0	75	6	16
2020	Administration and operations	29	47	8	14	2	0	76	16	49
2020	Human resources	27	23	32	14	5	0	50	19	22
2020	Financial management	30	60	0	10	0	0	90	10	10
2020	Information technology	54	33	7	7	0	0	87	7	15
2020	Policy	29	34	25	7	3	1	64	10	68
2020	Project management	27	39	21	8	5	0	66	12	66
2020	Other services to the public	31	40	10	20	0	0	71	20	10
2020	None of the above	35	48	9	9	0	0	83	9	23

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	70	18	4	2	2	2	4	93	4	57
2020	Communications or public affairs	60	5	30	0	0	0	5	69	0	20
2020	Science and technology	69	25	6	0	0	0	0	94	0	16
2020	Administration and operations	63	23	6	4	2	2	0	88	6	49
2020	Human resources	71	19	5	0	5	0	0	90	5	21
2020	Financial management	72	28	0	0	0	0	0	100	0	10
2020	Information technology	87	6	0	7	0	0	0	93	7	15
2020	Policy	67	18	7	3	1	0	3	88	5	68
2020	Project management	72	15	6	2	0	0	6	92	2	67
2020	Other services to the public	80	10	10	0	0	0	0	90	0	10
2020	None of the above	68	16	8	4	0	0	4	87	4	25
2019	Federal regulators	83	10	4	0	0	0	2	96	0	48
2019	Communications or public affairs	71	15	5	5	0	0	5	90	5	20
2019	Science and technology	85	10	5	0	0	0	0	95	0	20
2019	Administration and operations	82	5	3	0	3	0	8	95	3	39
2019	Human resources	62	22	6	5	0	0	5	89	5	19
2019	Financial management	76	16	0	9	0	0	0	91	9	12
2019	Information technology	100	0	0	0	0	0	0	100	0	13
2019	Policy	75	14	4	4	2	0	2	90	6	51
2019	Project management	73	13	2	3	0	0	9	95	4	59
2019	Other services to the public	83	0	0	9	0	0	9	90	10	11
2019	None of the above	87	0	7	0	7	0	0	87	7	15
2018	Federal regulators	82	11	0	0	0	5	2	100	0	42
2018	Communications or public affairs	69	23	8	0	0	0	0	92	0	13
2018	Science and technology	53	21	11	0	0	5	11	88	0	19
2018	Administration and operations	75	16	3	0	6	0	0	91	6	32
2018	Human resources	77	9	9	5	0	0	0	86	5	21
2018	Policy	63	22	7	0	0	0	7	92	0	26
2018	Project management	85	12	0	2	0	0	0	98	2	40
2018	None of the above	61	20	0	0	7	0	13	93	7	15

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	91	5	0	0	2	0	2	98	2	57
2020	Communications or public affairs	85	10	0	0	0	0	5	100	0	20
2020	Science and technology	94	6	0	0	0	0	0	100	0	16
2020	Administration and operations	76	14	4	2	4	0	0	90	6	49
2020	Human resources	90	5	5	0	0	0	0	95	0	20
2020	Financial management	90	0	0	10	0	0	0	90	10	10
2020	Information technology	87	7	0	6	0	0	0	94	6	15
2020	Policy	79	10	1	3	3	0	3	92	6	67
2020	Project management	79	8	7	2	1	0	3	89	3	66
2020	Other services to the public	90	10	0	0	0	0	0	100	0	10
2020	None of the above	88	4	4	4	0	0	0	92	4	25
2019	Federal regulators	91	4	2	2	0	0	0	96	2	48
2019	Communications or public affairs	81	10	0	9	0	0	0	91	9	21
2019	Science and technology	70	15	5	0	0	0	10	94	0	20
2019	Administration and operations	77	15	0	0	8	0	0	92	8	39
2019	Human resources	63	22	5	0	5	0	5	89	5	19
2019	Financial management	68	8	0	9	0	8	8	89	11	12
2019	Information technology	86	0	7	7	0	0	0	86	7	14
2019	Policy	83	8	4	2	4	0	0	91	6	53
2019	Project management	78	13	2	3	3	0	0	92	7	59
2019	Other services to the public	83	9	9	0	0	0	0	91	0	11
2019	None of the above	61	26	0	7	7	0	0	87	13	15
2018	Federal regulators	88	2	3	0	2	5	0	94	2	42
2018	Communications or public affairs	69	23	0	8	0	0	0	92	8	13
2018	Science and technology	58	32	0	0	0	0	11	100	0	19
2018	Administration and operations	73	9	3	6	9	0	0	82	15	33
2018	Human resources	67	14	0	14	0	0	5	85	15	21
2018	Policy	84	4	4	0	4	0	4	92	4	25
2018	Project management	75	7	10	2	0	5	0	87	2	41
2018	None of the above	54	26	7	0	0	0	13	93	0	15
2017	Federal regulators	76	16	4	4	0	0	0	92	4	25
2017	Communications or public affairs	87	6	6	0	0	0	0	94	0	16
2017	Science and technology	81	13	0	6	0	0	0	94	6	16
2017	Administration and operations	74	11	11	4	0	0	0	85	4	27
2017	Human resources	80	14	0	0	0	0	7	100	0	15
2017	Financial management	74	0	0	0	0	10	17	100	0	11
2017	Policy	96	0	0	0	4	0	0	96	4	24
2017	Project management	69	17	5	2	0	0	7	92	3	42
2017	None of the above	81	6	7	6	0	0	0	87	6	16

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	66	25	7	0	0	0	2	93	0	56
2020	Communications or public affairs	70	20	0	5	5	0	0	90	10	20
2020	Science and technology	69	25	6	0	0	0	0	94	0	16
2020	Administration and operations	61	25	8	2	2	0	2	88	4	49
2020	Human resources	69	27	4	0	0	0	0	96	0	22
2020	Information technology	66	26	0	0	8	0	0	92	8	15
2020	Policy	74	16	4	1	3	0	1	91	4	68
2020	Project management	51	33	15	0	0	2	0	85	0	67
2020	Other services to the public	39	51	0	10	0	0	0	90	10	10
2020	None of the above	57	35	8	0	0	0	0	92	0	25
2019	Federal regulators	62	32	4	2	0	0	0	94	2	48
2019	Communications or public affairs	71	24	5	0	0	0	0	95	0	21
2019	Science and technology	60	20	20	0	0	0	0	80	0	20
2019	Administration and operations	62	20	10	3	5	0	0	82	8	39
2019	Human resources	42	42	10	0	5	0	0	85	5	19
2019	Financial management	75	8	8	9	0	0	0	83	9	12
2019	Information technology	79	7	0	14	0	0	0	86	14	14
2019	Policy	62	26	9	2	0	0	0	89	2	53
2019	Project management	70	22	3	5	0	0	0	92	5	60
2019	Other services to the public	55	17	18	9	0	0	0	73	9	11
2019	None of the above	54	33	7	7	0	0	0	87	7	15
2018	Federal regulators	70	27	2	0	0	0	0	98	0	42
2018	Communications or public affairs	46	38	8	0	0	0	8	92	0	13
2018	Science and technology	53	32	5	0	0	5	5	94	0	19
2018	Administration and operations	48	24	18	6	0	0	3	75	6	33
2018	Human resources	67	19	14	0	0	0	0	86	0	21
2018	Policy	52	29	19	0	0	0	0	81	0	26
2018	Project management	58	24	10	2	5	0	0	82	8	42
2018	None of the above	74	13	0	7	0	0	7	93	7	15
2017	Federal regulators	59	29	8	0	0	0	4	92	0	25
2017	Communications or public affairs	82	6	12	0	0	0	0	88	0	16
2017	Science and technology	50	26	5	19	0	0	0	76	19	16
2017	Administration and operations	42	18	25	15	0	0	0	60	15	27
2017	Human resources	61	19	14	7	0	0	0	80	7	15
2017	Financial management	46	27	28	0	0	0	0	72	0	11
2017	Policy	87	13	0	0	0	0	0	100	0	24
2017	Project management	60	26	5	2	2	0	5	90	5	42
2017	None of the above	50	37	13	0	0	0	0	87	0	16

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	70	18	5	5	0	0	2	89	5	57
2020	Communications or public affairs	75	0	10	5	10	0	0	75	15	20
2020	Science and technology	69	31	0	0	0	0	0	100	0	16
2020	Administration and operations	69	9	13	4	4	0	2	79	8	49
2020	Human resources	87	4	4	4	0	0	0	91	4	22
2020	Financial management	90	0	0	0	10	0	0	90	10	10
2020	Information technology	74	13	7	6	0	0	0	87	6	15
2020	Policy	63	19	9	6	1	0	1	83	8	67
2020	Project management	55	27	10	4	2	1	0	84	6	67
2020	Other services to the public	60	40	0	0	0	0	0	100	0	10
2020	None of the above	76	16	0	8	0	0	0	92	8	25
2019	Federal regulators	63	23	10	2	2	0	0	86	4	48
2019	Communications or public affairs	43	29	23	5	0	0	0	72	5	21
2019	Science and technology	50	25	10	15	0	0	0	75	15	20
2019	Administration and operations	75	10	7	0	8	0	0	85	8	39
2019	Human resources	68	22	0	10	0	0	0	90	10	19
2019	Financial management	76	8	0	17	0	0	0	83	17	12
2019	Information technology	71	14	7	7	0	0	0	86	7	14
2019	Policy	55	30	6	2	6	2	0	87	8	53
2019	Project management	68	20	5	3	3	0	0	88	7	60
2019	Other services to the public	74	17	0	9	0	0	0	91	9	11
2019	None of the above	60	20	7	7	0	0	7	86	7	15
2018	Federal regulators	62	24	9	2	2	0	0	86	5	42
2018	Communications or public affairs	46	38	0	15	0	0	0	85	15	13
2018	Science and technology	47	32	11	5	0	0	5	83	6	19
2018	Administration and operations	56	24	9	6	6	0	0	79	12	34
2018	Human resources	63	14	14	5	5	0	0	77	9	21
2018	Policy	51	34	7	4	4	0	0	85	7	26
2018	Project management	54	24	12	5	5	0	0	78	10	42
2018	None of the above	67	20	0	0	7	0	7	93	7	15
2017	Federal regulators	71	12	8	0	4	0	4	87	4	25
2017	Communications or public affairs	57	31	6	6	0	0	0	87	6	16
2017	Science and technology	56	20	18	0	6	0	0	76	6	16
2017	Administration and operations	67	15	15	0	3	0	0	81	3	27
2017	Human resources	74	19	0	7	0	0	0	93	7	15
2017	Financial management	82	8	10	0	0	0	0	90	0	11
2017	Policy	75	8	13	0	4	0	0	83	4	24
2017	Project management	59	26	12	0	2	0	0	86	2	42
2017	None of the above	69	18	7	6	0	0	0	87	6	16

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	57	21	7	0	2	2	12	90	2	57
2020	Communications or public affairs	75	10	5	0	0	0	10	94	0	20
2020	Science and technology	75	0	0	0	0	0	25	100	0	16
2020	Administration and operations	65	11	6	2	0	0	16	90	2	49
2020	Human resources	73	9	8	0	4	0	5	86	5	22
2020	Financial management	81	0	9	0	0	0	10	90	0	10
2020	Information technology	80	6	0	0	8	0	7	92	8	15
2020	Policy	63	13	4	1	0	0	18	93	2	68
2020	Project management	59	19	4	1	0	0	16	93	2	67
2020	Other services to the public	91	0	9	0	0	0	0	91	0	10
2020	None of the above	65	8	15	0	0	4	8	83	0	25
2019	Federal regulators	54	19	7	0	0	0	21	92	0	48
2019	Communications or public affairs	77	9	0	0	0	0	14	100	0	21
2019	Science and technology	45	15	5	0	0	0	35	93	0	20
2019	Administration and operations	64	10	3	0	0	0	23	97	0	38
2019	Human resources	68	22	5	0	0	0	5	95	0	19
2019	Financial management	75	8	0	0	0	0	17	100	0	12
2019	Information technology	79	0	0	14	0	0	7	85	15	14
2019	Policy	66	11	4	4	2	0	13	89	7	52
2019	Project management	65	8	0	0	2	0	25	98	2	60
2019	Other services to the public	72	0	0	0	0	0	28	100	0	11
2019	None of the above	34	26	6	0	0	0	33	90	0	15
2018	Federal regulators	43	22	8	2	0	0	25	87	3	42
2018	Communications or public affairs	62	15	0	0	0	0	23	100	0	13
2018	Science and technology	47	11	5	0	0	0	37	92	0	19
2018	Administration and operations	61	9	6	0	0	0	24	92	0	33
2018	Human resources	56	11	19	5	0	0	9	74	5	21
2018	Policy	61	9	4	0	0	0	26	95	0	26
2018	Project management	47	16	2	3	5	0	26	85	12	42
2018	None of the above	59	13	15	0	0	0	13	82	0	15
2017	Federal regulators	43	24	8	0	4	0	20	85	5	25
2017	Communications or public affairs	56	19	0	0	0	0	25	100	0	16
2017	Science and technology	63	13	6	0	0	0	18	92	0	16
2017	Administration and operations	38	25	8	0	0	0	30	89	0	27
2017	Human resources	60	7	7	7	0	0	19	83	8	15
2017	Financial management	55	17	9	0	0	0	18	89	0	11
2017	Policy	79	0	0	0	0	0	21	100	0	24
2017	Project management	62	10	7	0	0	0	21	91	0	42
2017	None of the above	58	11	13	0	0	0	18	84	0	16

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	54	22	15	5	4	0	0	77	9	57
2020	Communications or public affairs	85	10	0	0	0	0	5	100	0	20
2020	Science and technology	63	19	19	0	0	0	0	81	0	16
2020	Administration and operations	79	17	2	0	0	0	2	98	0	49
2020	Human resources	82	13	5	0	0	0	0	95	0	22
2020	Financial management	90	10	0	0	0	0	0	100	0	10
2020	Information technology	74	26	0	0	0	0	0	100	0	15
2020	Policy	81	13	3	1	0	1	0	96	1	68
2020	Project management	43	34	16	3	0	0	4	80	3	68
2020	Other services to the public	40	50	10	0	0	0	0	90	0	10
2020	None of the above	65	12	15	4	0	0	4	80	4	25
2019	Federal regulators	53	28	9	4	4	0	2	83	9	48
2019	Communications or public affairs	77	14	5	0	0	0	5	95	0	21
2019	Science and technology	60	35	5	0	0	0	0	95	0	20
2019	Administration and operations	79	13	3	0	0	0	5	97	0	38
2019	Human resources	68	27	0	5	0	0	0	95	5	19
2019	Financial management	92	8	0	0	0	0	0	100	0	12
2019	Information technology	93	0	7	0	0	0	0	93	0	14
2019	Policy	64	25	10	0	0	0	2	90	0	52
2019	Project management	63	28	7	2	0	0	0	92	2	60
2019	Other services to the public	46	45	0	0	0	9	0	100	0	11
2019	None of the above	53	20	6	0	7	0	13	85	8	15
2018	Federal regulators	45	34	18	2	0	0	0	79	2	42
2018	Communications or public affairs	77	8	0	0	0	0	15	100	0	13
2018	Science and technology	53	37	5	0	0	0	5	94	0	19
2018	Administration and operations	67	21	0	3	0	0	9	97	3	33
2018	Human resources	77	14	0	5	0	0	5	95	5	21
2018	Policy	67	21	8	0	0	4	0	92	0	25
2018	Project management	38	32	20	7	0	0	2	72	7	42
2018	None of the above	54	20	13	7	7	0	0	74	13	15
2017	Federal regulators	60	12	24	0	0	0	4	75	0	25
2017	Communications or public affairs	69	19	13	0	0	0	0	87	0	16
2017	Science and technology	42	45	13	0	0	0	0	87	0	16
2017	Administration and operations	63	22	7	0	4	0	3	88	4	27
2017	Human resources	81	5	0	0	0	7	7	100	0	15
2017	Financial management	82	8	10	0	0	0	0	90	0	11
2017	Policy	75	12	4	0	4	0	4	91	5	24
2017	Project management	34	30	30	2	2	0	2	65	5	41
2017	None of the above	45	31	18	6	0	0	0	76	6	16

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	61	25	4	4	4	2	2	89	7	57
2020	Communications or public affairs	80	15	0	0	5	0	0	95	5	20
2020	Science and technology	75	6	19	0	0	0	0	81	0	16
2020	Administration and operations	65	15	10	0	8	0	2	81	8	49
2020	Human resources	78	18	0	4	0	0	0	96	4	22
2020	Financial management	81	19	0	0	0	0	0	100	0	10
2020	Information technology	73	20	0	0	7	0	0	93	7	15
2020	Policy	75	16	5	1	1	0	1	92	3	67
2020	Project management	74	10	9	3	4	0	0	84	7	68
2020	Other services to the public	30	41	10	0	20	0	0	70	20	10
2020	None of the above	63	12	8	9	4	0	4	78	13	25
2019	Federal regulators	82	8	4	2	4	0	0	90	6	48
2019	Communications or public affairs	75	10	5	5	5	0	0	85	10	21
2019	Science and technology	79	16	5	0	0	0	0	95	0	19
2019	Administration and operations	76	11	3	0	11	0	0	86	11	38
2019	Human resources	78	0	6	0	6	0	11	87	6	19
2019	Financial management	83	8	9	0	0	0	0	91	0	12
2019	Information technology	79	0	7	7	7	0	0	79	14	14
2019	Policy	81	9	2	4	4	0	0	90	7	53
2019	Project management	67	13	12	2	3	0	3	83	5	60
2019	Other services to the public	74	18	9	0	0	0	0	91	0	11
2019	None of the above	80	13	0	0	0	0	7	100	0	15
2018	Federal regulators	77	7	7	2	2	0	5	88	5	42
2018	Communications or public affairs	92	8	0	0	0	0	0	100	0	13
2018	Science and technology	58	32	0	0	0	0	11	100	0	19
2018	Administration and operations	70	15	3	6	3	0	3	88	9	33
2018	Human resources	72	5	19	0	0	0	5	80	0	21
2018	Policy	69	16	4	8	0	0	4	88	8	25
2018	Project management	78	19	0	2	0	0	0	98	2	42
2018	None of the above	67	7	7	0	7	0	13	85	7	15
2017	Federal regulators	92	4	0	4	0	0	0	96	4	25
2017	Communications or public affairs	94	6	0	0	0	0	0	100	0	16
2017	Science and technology	57	18	6	0	13	0	6	80	14	16
2017	Administration and operations	63	18	3	12	0	0	3	84	12	27
2017	Human resources	95	0	0	0	5	0	0	95	5	15
2017	Financial management	72	0	10	0	0	0	18	88	0	11
2017	Policy	77	0	11	12	0	0	0	77	12	24
2017	Project management	60	14	9	5	0	0	12	84	5	42
2017	None of the above	42	32	7	7	12	0	0	74	20	16

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	37	26	23	9	3	2	0	64	13	57
2020	Communications or public affairs	30	25	30	10	5	0	0	55	15	20
2020	Science and technology	31	44	19	6	0	0	0	75	6	16
2020	Administration and operations	38	31	20	8	2	0	0	69	10	49
2020	Human resources	51	36	9	0	4	0	0	87	4	22
2020	Financial management	71	19	10	0	0	0	0	90	0	10
2020	Information technology	60	33	0	7	0	0	0	93	7	15
2020	Policy	32	29	21	12	3	3	0	64	15	68
2020	Project management	47	29	17	4	2	0	2	77	6	67
2020	Other services to the public	40	10	50	0	0	0	0	50	0	10
2020	None of the above	35	20	24	17	4	0	0	56	21	25
2019	Federal regulators	54	23	17	4	2	0	0	77	6	48
2019	Communications or public affairs	29	37	29	5	0	0	0	66	5	21
2019	Science and technology	30	55	14	0	0	0	0	86	0	20
2019	Administration and operations	49	30	10	8	3	0	0	79	10	39
2019	Human resources	52	22	15	0	0	0	11	83	0	19
2019	Financial management	76	24	0	0	0	0	0	100	0	12
2019	Information technology	71	14	7	7	0	0	0	86	7	14
2019	Policy	51	28	17	2	2	0	0	79	4	53
2019	Project management	50	39	7	2	2	0	0	90	3	59
2019	Other services to the public	47	27	17	0	0	0	9	81	0	11
2019	None of the above	54	26	20	0	0	0	0	80	0	15
2018	Federal regulators	44	40	14	2	0	0	0	84	2	42
2018	Communications or public affairs	31	46	15	8	0	0	0	77	8	13
2018	Science and technology	21	58	11	0	11	0	0	79	11	19
2018	Administration and operations	52	18	24	3	0	0	3	72	3	33
2018	Human resources	56	16	14	9	0	0	5	75	10	21
2018	Policy	48	41	11	0	0	0	0	89	0	26
2018	Project management	42	37	19	2	0	0	0	79	2	42
2018	None of the above	48	26	13	0	0	0	13	85	0	15
2017	Federal regulators	44	40	12	4	0	0	0	84	4	25
2017	Communications or public affairs	57	18	12	13	0	0	0	75	13	16
2017	Science and technology	37	37	19	6	0	0	0	74	6	16
2017	Administration and operations	44	41	11	4	0	0	0	85	4	27
2017	Human resources	54	25	21	0	0	0	0	79	0	15
2017	Financial management	46	18	18	0	0	10	8	78	0	11
2017	Policy	67	29	0	0	0	0	4	100	0	24
2017	Project management	40	38	15	2	0	0	5	82	3	42
2017	None of the above	51	12	24	13	0	0	0	63	13	16

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	10	37	39	10	3	0	47	14	57
2020	Communications or public affairs	25	26	30	5	10	5	53	15	20
2020	Science and technology	25	31	31	13	0	0	56	13	16
2020	Administration and operations	22	45	25	4	4	0	67	8	49
2020	Human resources	41	31	14	9	4	0	72	14	22
2020	Financial management	62	38	0	0	0	0	100	0	10
2020	Information technology	47	33	20	0	0	0	80	0	15
2020	Policy	13	38	30	15	4	0	51	19	68
2020	Project management	21	43	28	6	2	0	64	7	67
2020	Other services to the public	20	40	30	0	10	0	60	10	10
2020	None of the above	24	48	25	4	0	0	72	4	25

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	7	17	51	19	5	0	0	24	25	57
2020	Communications or public affairs	5	25	56	5	10	0	0	30	15	20
2020	Science and technology	0	56	13	25	6	0	0	56	31	16
2020	Administration and operations	18	33	37	10	2	0	0	51	12	49
2020	Human resources	14	31	18	37	0	0	0	46	37	22
2020	Financial management	31	30	10	10	19	0	0	61	29	10
2020	Information technology	14	27	40	7	13	0	0	41	20	15
2020	Policy	6	24	52	13	6	0	0	30	19	68
2020	Project management	6	24	50	15	6	0	0	30	20	68
2020	Other services to the public	10	10	50	19	10	0	0	20	29	10
2020	None of the above	8	40	28	20	4	0	0	48	24	25
2019	Federal regulators	6	35	38	17	4	0	0	41	21	48
2019	Communications or public affairs	9	39	43	5	5	0	0	48	9	21
2019	Science and technology	0	40	45	15	0	0	0	40	15	20
2019	Administration and operations	10	41	28	18	3	0	0	51	20	39
2019	Human resources	16	21	37	26	0	0	0	37	26	19
2019	Financial management	26	8	41	25	0	0	0	34	25	12
2019	Information technology	21	14	43	21	0	0	0	36	21	14
2019	Policy	8	32	41	13	4	2	0	40	17	53
2019	Project management	8	30	45	13	3	0	0	38	17	60
2019	Other services to the public	9	38	27	18	9	0	0	46	27	11
2019	None of the above	13	20	33	33	0	0	0	34	33	15
2018	Federal regulators	0	34	49	15	2	0	0	34	17	42
2018	Communications or public affairs	0	69	23	8	0	0	0	69	8	13
2018	Science and technology	11	42	32	16	0	0	0	53	16	19
2018	Administration and operations	15	35	35	6	9	0	0	50	15	34
2018	Human resources	23	14	37	25	0	0	0	37	25	21
2018	Policy	9	22	46	19	4	0	0	31	22	26
2018	Project management	7	19	47	19	7	0	2	26	26	42
2018	None of the above	20	13	48	13	7	0	0	33	20	15
2017	Federal regulators	8	32	48	8	4	0	0	40	12	25
2017	Communications or public affairs	19	44	24	13	0	0	0	63	13	16
2017	Science and technology	0	36	45	19	0	0	0	36	19	16
2017	Administration and operations	3	34	43	19	0	0	0	38	19	27
2017	Human resources	14	26	40	20	0	0	0	40	20	15
2017	Financial management	9	26	38	19	9	0	0	34	28	11
2017	Policy	0	22	60	9	8	0	0	22	18	24
2017	Project management	10	24	52	12	2	0	0	33	14	42
2017	None of the above	0	19	37	38	6	0	0	19	44	16

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	7	37	37	13	5	0	19	44	57
2020	Communications or public affairs	20	21	40	20	0	0	20	40	20
2020	Science and technology	6	19	31	38	6	0	44	25	16
2020	Administration and operations	4	26	42	21	6	0	27	31	48
2020	Human resources	4	27	51	14	4	0	18	31	22
2020	Financial management	10	29	19	42	0	0	42	39	10
2020	Information technology	13	20	27	28	13	0	41	33	15
2020	Policy	12	31	32	16	7	1	24	43	68
2020	Project management	13	29	43	12	3	0	15	43	68
2020	Other services to the public	29	30	30	0	10	0	10	60	10
2020	None of the above	8	15	48	16	12	0	28	23	25
2019	Federal regulators	9	30	34	25	2	0	27	39	47
2019	Communications or public affairs	9	5	42	33	10	0	43	15	21
2019	Science and technology	0	21	53	27	0	0	27	21	19
2019	Administration and operations	8	16	47	21	8	0	29	24	38
2019	Human resources	10	21	42	21	5	0	26	32	19
2019	Financial management	9	25	41	8	17	0	25	34	12
2019	Information technology	7	21	43	0	29	0	29	29	14
2019	Policy	11	28	43	11	6	0	17	39	53
2019	Project management	10	17	48	21	3	0	25	27	60
2019	Other services to the public	9	27	18	28	18	0	46	36	11
2019	None of the above	7	19	34	20	20	0	40	26	15
2018	Federal regulators	5	20	44	27	5	0	31	24	42
2018	Communications or public affairs	8	8	62	23	0	0	23	15	13
2018	Science and technology	0	21	32	32	16	0	47	21	19
2018	Administration and operations	9	15	30	33	12	0	45	24	33
2018	Human resources	0	30	33	19	19	0	37	30	21
2018	Policy	12	12	64	5	8	0	13	23	25
2018	Project management	12	16	51	16	5	0	21	28	42
2018	None of the above	0	33	41	13	13	0	26	33	15
2017	Federal regulators	0	12	40	32	16	0	48	12	25
2017	Communications or public affairs	0	19	25	25	31	0	56	19	16
2017	Science and technology	6	20	50	18	6	0	24	26	16
2017	Administration and operations	4	25	40	19	12	0	30	29	27
2017	Human resources	0	21	59	20	0	0	20	21	15
2017	Financial management	10	36	36	9	10	0	18	46	11
2017	Policy	0	26	34	32	8	0	40	26	24
2017	Project management	2	19	48	28	2	0	31	22	42
2017	None of the above	6	24	31	32	7	0	39	30	16

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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	19	44	35	2	70	30	57
2020	Communications or public affairs	20	70	10	0	78	22	20
2020	Science and technology	38	56	6	0	60	40	16
2020	Administration and operations	17	55	28	0	77	23	49
2020	Human resources	35	60	4	0	63	37	22
2020	Financial management	30	60	10	0	66	34	10
2020	Information technology	13	73	13	0	85	15	15
2020	Policy	29	56	15	0	66	34	68
2020	Project management	19	60	21	0	76	24	68
2020	Other services to the public	30	50	20	0	63	37	10
2020	None of the above	31	32	33	4	51	49	25

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Federal regulators	18	82	11
2020	Policy	30	70	20
2020	Project management	62	38	13

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	54	27	4	7	0	0	9	88	8	57
2020	Communications or public affairs	37	47	5	0	5	0	5	89	6	19
2020	Science and technology	56	31	0	0	6	0	6	93	7	16
2020	Administration and operations	41	12	14	8	8	2	14	63	20	49
2020	Human resources	69	9	4	0	14	0	4	81	14	22
2020	Financial management	49	22	19	0	0	0	10	79	0	10
2020	Information technology	47	40	0	0	0	13	0	100	0	15
2020	Policy	48	24	12	6	3	0	7	78	10	68
2020	Project management	54	16	9	4	1	3	12	83	7	68
2020	None of the above	43	20	4	8	8	0	17	76	19	25
2019	Federal regulators	44	11	17	11	4	0	13	63	17	47
2019	Communications or public affairs	47	19	15	14	0	0	5	70	15	21
2019	Science and technology	45	15	19	5	5	0	10	67	11	20
2019	Administration and operations	33	28	5	8	10	0	16	73	21	39
2019	Human resources	37	10	26	5	5	0	16	57	12	19
2019	Financial management	43	8	16	8	9	9	8	61	20	12
2019	Information technology	36	21	21	7	14	0	0	57	21	14
2019	Policy	48	19	13	9	6	2	4	70	16	53
2019	Project management	44	22	17	5	5	0	7	71	11	59
2019	Other services to the public	27	28	18	9	0	0	18	67	11	11
2019	None of the above	47	6	13	13	0	7	13	67	16	15
2018	Federal regulators	57	28	5	2	2	0	5	90	5	42
2018	Communications or public affairs	23	15	31	23	0	0	8	42	25	13
2018	Science and technology	47	32	0	5	16	0	0	79	21	19
2018	Administration and operations	32	15	18	12	18	0	6	50	31	34
2018	Human resources	23	5	34	5	19	0	14	33	27	21
2018	Policy	44	30	7	15	4	0	0	74	19	26
2018	Project management	57	18	5	2	7	2	9	84	11	42
2018	None of the above	22	13	26	26	13	0	0	35	39	15

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	9	36	27	19	10	0	44	28	11
2020	Policy	11	10	10	45	15	10	23	66	20
2020	Project management	0	39	23	8	31	0	39	38	13

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Federal regulators	0	27	28	17	27	0	27	45	11
2020	Policy	11	5	10	55	15	5	16	73	20
2020	Project management	8	31	8	23	31	0	39	54	13

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results by Theme for Impact Assessment Agency of Canada by Question 107. With which of the following communities do you most closely identify in relation to your current job?

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 37. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 49. Overall, my department or agency treats me with respect.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Question 89. Were the requests for workplace accommodation measures related to a disability?

Question 90. Were any workplace accommodation measures implemented?

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.