2020 Public Service Employee Survey Results by Theme for Impact Assessment Agency of Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - PC

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 41 46 7 6 2 0 0 86 7 123
2020 PC-02 38 42 8 8 4 0 0 81 12 26
2020 PC-03 37 53 6 3 1 0 0 90 4 68
2020 PC-04 48 30 9 13 0 0 0 78 13 23
2019 PC 36 49 8 8 0 0 0 85 8 105
2019 PC-02 41 41 6 12 0 0 0 82 12 17
2019 PC-03 28 60 8 4 0 0 0 89 4 53
2019 PC-04 50 36 9 5 0 0 0 86 5 22
2018 PC 33 51 8 6 2 0 0 84 8 86
2018 PC-02 50 30 20 0 0 0 0 80 0 10
2018 PC-03 20 63 10 8 0 0 0 83 8 40
2018 PC-04 43 39 4 9 4 0 0 83 13 23
2017 PC 43 43 10 4 0 0 0 86 4 77
2017 PC-03 41 39 15 5 0 0 0 80 5 39
2017 PC-04 52 39 4 4 0 0 0 91 4 23
2014 PC 34 37 15 12 3 0 0 70 15 68
2014 PC-02 24 34 17 17 8 0 0 58 25 12
2014 PC-03 35 35 13 13 3 0 0 71 16 31
2014 PC-04 46 34 20 0 0 0 0 80 0 15

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 41 46 7 4 2 0 0 87 7 123
2020 PC-02 42 42 4 4 8 0 0 85 12 26
2020 PC-03 37 51 4 6 1 0 0 88 7 68
2020 PC-04 39 48 13 0 0 0 0 87 0 23
2019 PC 36 45 10 6 4 0 0 81 10 104
2019 PC-02 35 41 12 6 6 0 0 76 12 17
2019 PC-03 34 47 13 4 2 0 0 81 6 53
2019 PC-04 36 59 0 5 0 0 0 95 5 22
2018 PC 41 41 10 6 2 0 0 82 8 88
2018 PC-02 45 36 18 0 0 0 0 82 0 11
2018 PC-03 43 40 10 5 3 0 0 83 8 40
2018 PC-04 35 48 9 9 0 0 0 83 9 23
2017 PC 35 48 8 4 4 1 0 84 8 77
2017 PC-03 33 44 10 5 8 0 0 77 13 39
2017 PC-04 39 48 4 4 0 4 0 91 5 23

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 46 39 9 5 1 0 0 85 6 122
2020 PC-02 38 42 8 8 4 0 0 81 12 26
2020 PC-03 43 42 10 4 0 0 0 85 4 67
2020 PC-04 52 35 9 4 0 0 0 87 4 23
2019 PC 40 43 10 5 1 1 0 84 6 105
2019 PC-02 35 47 12 0 6 0 0 82 6 17
2019 PC-03 38 47 8 6 0 2 0 87 6 53
2019 PC-04 55 32 14 0 0 0 0 86 0 22
2018 PC 40 40 15 2 3 0 0 80 6 88
2018 PC-02 36 55 9 0 0 0 0 91 0 11
2018 PC-03 38 40 18 3 3 0 0 78 5 40
2018 PC-04 39 39 17 0 4 0 0 78 4 23
2017 PC 54 33 8 4 0 0 1 88 4 76
2017 PC-03 54 31 8 8 0 0 0 84 8 39
2017 PC-04 59 27 9 0 0 0 5 90 0 22
2014 PC 45 43 9 1 1 0 0 88 3 68
2014 PC-02 41 34 8 8 8 0 0 75 17 12
2014 PC-03 35 52 13 0 0 0 0 87 0 31
2014 PC-04 73 27 0 0 0 0 0 100 0 15

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 41 45 11 3 1 0 0 85 4 123
2020 PC-02 46 35 12 4 4 0 0 81 8 26
2020 PC-03 41 46 9 4 0 0 0 87 4 68
2020 PC-04 30 52 17 0 0 0 0 83 0 23
2019 PC 39 50 10 2 0 0 0 89 2 105
2019 PC-02 47 35 12 6 0 0 0 82 6 17
2019 PC-03 40 53 6 2 0 0 0 92 2 53
2019 PC-04 36 50 14 0 0 0 0 86 0 22
2018 PC 42 42 11 3 1 0 0 84 5 88
2018 PC-02 55 27 18 0 0 0 0 82 0 11
2018 PC-03 35 45 18 3 0 0 0 80 3 40
2018 PC-04 43 43 4 9 0 0 0 87 9 23
2017 PC 46 44 4 4 3 0 0 89 7 76
2017 PC-03 51 31 5 8 5 0 0 82 13 39
2017 PC-04 41 55 5 0 0 0 0 95 0 22
2014 PC 35 38 18 7 1 0 0 73 9 68
2014 PC-02 33 25 17 25 0 0 0 58 25 12
2014 PC-03 23 48 23 3 3 0 0 71 6 31
2014 PC-04 66 20 7 7 0 0 0 87 7 15

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 48 34 13 4 1 0 0 82 5 120
2020 PC-02 62 23 8 8 0 0 0 85 8 26
2020 PC-03 42 39 15 3 1 0 0 81 4 67
2020 PC-04 43 43 10 5 0 0 0 86 5 21
2019 PC 45 36 8 7 3 2 0 82 10 104
2019 PC-02 59 24 12 0 6 0 0 82 6 17
2019 PC-03 38 38 12 8 2 2 0 78 10 52
2019 PC-04 50 41 0 5 0 5 0 95 5 22
2018 PC 53 35 7 5 0 0 0 89 5 88
2018 PC-02 64 27 9 0 0 0 0 91 0 11
2018 PC-03 48 40 5 8 0 0 0 88 8 40
2018 PC-04 48 35 13 4 0 0 0 83 4 23
2017 PC 47 40 6 4 3 0 0 87 7 77
2017 PC-03 43 36 8 8 5 0 0 79 13 39
2017 PC-04 52 39 9 0 0 0 0 91 0 23
2014 PC 37 38 15 7 3 0 0 75 10 68
2014 PC-02 17 66 8 8 0 0 0 83 8 12
2014 PC-03 29 39 23 6 3 0 0 68 10 31
2014 PC-04 66 20 7 0 7 0 0 87 7 15

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 46 39 8 6 2 0 0 84 7 122
2020 PC-02 62 23 8 8 0 0 0 85 8 26
2020 PC-03 40 41 10 6 3 0 0 81 9 68
2020 PC-04 41 55 0 5 0 0 0 95 5 22
2019 PC 42 39 12 3 3 1 0 82 6 105
2019 PC-02 59 29 6 0 6 0 0 88 6 17
2019 PC-03 36 45 13 4 2 0 0 81 6 53
2019 PC-04 45 32 18 0 0 5 0 81 0 22
2018 PC 41 45 7 5 0 1 1 88 5 88
2018 PC-02 36 55 9 0 0 0 0 91 0 11
2018 PC-03 35 48 8 8 0 3 0 85 8 40
2018 PC-04 43 43 9 4 0 0 0 87 4 23
2017 PC 44 43 8 3 3 0 0 87 5 77
2017 PC-03 38 39 13 5 5 0 0 77 10 39
2017 PC-04 48 48 4 0 0 0 0 96 0 23
2014 PC 34 43 16 3 4 0 0 76 7 68
2014 PC-02 16 67 17 0 0 0 0 83 0 12
2014 PC-03 32 35 26 3 3 0 0 68 6 31
2014 PC-04 53 34 0 0 13 0 0 87 13 15

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 41 24 16 12 2 6 0 69 15 122
2020 PC-02 54 27 15 0 4 0 0 81 4 26
2020 PC-03 38 22 15 16 1 7 0 65 19 68
2020 PC-04 32 27 23 9 0 9 0 65 10 22
2019 PC 42 21 16 7 5 8 1 69 13 104
2019 PC-02 65 12 6 0 6 12 0 87 7 17
2019 PC-03 33 25 19 8 6 8 2 64 15 52
2019 PC-04 55 23 5 9 0 9 0 85 10 22
2018 PC 50 25 10 8 3 2 1 78 12 88
2018 PC-02 73 9 9 9 0 0 0 82 9 11
2018 PC-03 35 35 10 10 8 3 0 72 18 40
2018 PC-04 52 22 13 9 0 4 0 77 9 23
2017 PC 34 25 19 9 5 8 0 63 16 77
2017 PC-03 31 15 26 13 10 5 0 49 25 39
2017 PC-04 39 39 4 9 0 9 0 86 10 23
2014 PC 32 24 18 18 6 3 0 57 24 68
2014 PC-02 24 25 25 17 0 8 0 54 18 12
2014 PC-03 16 32 23 26 3 0 0 48 29 31
2014 PC-04 66 13 7 0 13 0 0 80 13 15
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 60 24 7 6 2 1 1 85 8 121
2020 PC-02 62 12 12 12 0 0 4 76 12 26
2020 PC-03 56 28 7 4 3 1 0 85 7 68
2020 PC-04 62 33 0 5 0 0 0 95 5 21
2019 PC 50 30 10 5 1 2 3 83 6 105
2019 PC-02 47 24 18 0 0 0 12 80 0 17
2019 PC-03 45 28 11 9 0 4 2 78 10 53
2019 PC-04 59 41 0 0 0 0 0 100 0 22

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 56 30 7 6 1 0 0 86 7 121
2020 PC-02 69 15 8 8 0 0 0 85 8 26
2020 PC-03 56 31 7 4 1 0 0 87 6 68
2020 PC-04 43 48 5 5 0 0 0 90 5 21
2019 PC 44 32 13 7 3 2 0 77 10 104
2019 PC-02 53 29 6 6 0 6 0 88 6 17
2019 PC-03 40 37 15 6 0 2 0 78 6 52
2019 PC-04 45 27 9 14 5 0 0 73 18 22
2018 PC 39 47 8 5 2 0 0 85 7 88
2018 PC-02 27 64 9 0 0 0 0 91 0 11
2018 PC-03 25 50 15 5 5 0 0 75 10 40
2018 PC-04 57 35 0 9 0 0 0 91 9 23
2017 PC 44 32 9 4 5 5 0 81 10 77
2017 PC-03 43 31 10 5 3 8 0 80 8 39
2017 PC-04 43 39 4 0 9 4 0 86 9 23
2014 PC 50 35 10 1 3 0 0 85 4 68
2014 PC-02 58 34 0 0 8 0 0 92 8 12
2014 PC-03 42 48 6 3 0 0 0 90 3 31
2014 PC-04 66 13 13 0 7 0 0 80 7 15

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 72 21 2 4 1 0 0 93 5 123
2020 PC-02 77 19 4 0 0 0 0 96 0 26
2020 PC-03 71 19 1 7 1 0 0 90 9 68
2020 PC-04 65 30 4 0 0 0 0 96 0 23
2019 PC 50 33 9 6 1 2 0 84 7 105
2019 PC-02 65 12 12 0 6 6 0 81 6 17
2019 PC-03 47 36 9 6 0 2 0 85 6 53
2019 PC-04 41 50 5 5 0 0 0 91 5 22
2018 PC 54 30 6 8 1 1 0 85 9 89
2018 PC-02 73 18 0 9 0 0 0 91 9 11
2018 PC-03 37 39 10 12 0 2 0 78 13 41
2018 PC-04 65 22 4 4 4 0 0 87 9 23
2017 PC 45 32 14 3 4 1 0 79 7 77
2017 PC-03 41 36 13 3 5 3 0 79 8 39
2017 PC-04 52 26 17 0 4 0 0 78 4 23
2014 PC 51 27 16 1 4 0 0 78 6 68
2014 PC-02 50 25 17 0 8 0 0 75 8 12
2014 PC-03 42 32 23 0 3 0 0 74 3 31
2014 PC-04 80 7 7 0 7 0 0 87 7 15

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 41 27 11 8 2 11 0 76 11 123
2020 PC-02 46 15 12 8 8 12 0 70 17 26
2020 PC-03 41 29 9 10 0 10 0 79 11 68
2020 PC-04 26 35 22 4 0 13 0 70 5 23
2019 PC 41 38 12 3 3 4 0 82 6 103
2019 PC-02 47 41 6 0 6 0 0 88 6 17
2019 PC-03 44 37 8 4 2 6 0 86 6 52
2019 PC-04 32 36 23 5 0 5 0 71 5 22
2018 PC 49 34 7 3 2 5 0 87 6 88
2018 PC-02 45 18 18 0 9 9 0 70 10 11
2018 PC-03 49 39 2 5 0 5 0 92 5 41
2018 PC-04 39 35 13 4 4 4 0 77 9 23
2017 PC 51 30 3 11 0 5 1 86 11 77
2017 PC-03 46 26 3 21 0 5 0 75 22 39
2017 PC-04 61 30 4 0 0 4 0 95 0 23
2014 PC 32 43 15 6 0 4 0 78 6 68
2014 PC-02 25 50 17 0 0 8 0 82 0 12
2014 PC-03 32 35 19 6 0 6 0 72 7 31
2014 PC-04 40 40 7 13 0 0 0 80 13 15

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 36 31 17 11 2 2 0 68 14 123
2020 PC-02 42 23 12 12 8 4 0 68 20 26
2020 PC-03 34 34 15 15 1 1 0 69 16 68
2020 PC-04 22 35 35 4 0 4 0 59 5 23
2019 PC 31 46 16 4 1 2 0 78 5 104
2019 PC-02 35 35 29 0 0 0 0 71 0 17
2019 PC-03 34 49 13 2 0 2 0 85 2 53
2019 PC-04 23 45 18 9 0 5 0 71 10 22
2018 PC 33 51 8 7 1 0 0 84 8 88
2018 PC-02 36 27 27 0 9 0 0 64 9 11
2018 PC-03 32 54 10 5 0 0 0 85 5 41
2018 PC-04 26 57 0 17 0 0 0 83 17 23
2017 PC 43 43 5 5 3 1 0 87 8 77
2017 PC-03 41 36 5 11 5 3 0 79 16 39
2017 PC-04 48 43 9 0 0 0 0 91 0 23
2014 PC 25 47 15 12 0 1 0 73 12 68
2014 PC-02 25 66 0 8 0 0 0 92 8 12
2014 PC-03 23 42 26 10 0 0 0 65 10 31
2014 PC-04 34 40 7 20 0 0 0 73 20 15

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 20 41 18 13 2 6 0 65 16 123
2020 PC-02 23 31 19 4 8 15 0 64 14 26
2020 PC-03 18 43 15 19 1 4 0 63 22 68
2020 PC-04 9 52 30 9 0 0 0 61 9 23
2019 PC 23 41 18 13 0 5 0 68 13 104
2019 PC-02 29 29 24 12 0 6 0 63 13 17
2019 PC-03 28 47 11 9 0 4 0 78 10 53
2019 PC-04 9 36 27 18 0 9 0 50 20 22
2018 PC 24 48 19 7 1 1 0 72 8 88
2018 PC-02 27 27 27 9 9 0 0 55 18 11
2018 PC-03 20 51 20 7 0 2 0 73 8 41
2018 PC-04 17 48 26 9 0 0 0 65 9 23
2017 PC 35 32 14 13 4 1 0 68 17 77
2017 PC-03 31 28 20 10 8 3 0 60 19 39
2017 PC-04 39 35 13 13 0 0 0 74 13 23
2014 PC 16 38 19 19 1 6 0 58 22 68
2014 PC-02 25 33 8 17 0 17 0 70 20 12
2014 PC-03 10 42 26 23 0 0 0 52 23 31
2014 PC-04 27 46 7 13 0 7 0 78 14 15

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 20 33 20 23 3 2 0 54 26 123
2020 PC-02 31 23 15 15 12 4 0 56 28 26
2020 PC-03 18 32 18 29 1 1 0 51 31 68
2020 PC-04 13 39 30 17 0 0 0 52 17 23
2019 PC 15 38 17 20 5 4 0 56 26 104
2019 PC-02 29 18 18 29 0 6 0 50 31 17
2019 PC-03 15 43 17 19 2 4 0 61 22 53
2019 PC-04 9 41 23 9 14 5 0 52 24 22
2018 PC 17 44 15 18 5 1 0 62 23 88
2018 PC-02 27 18 27 27 0 0 0 45 27 11
2018 PC-03 17 39 17 20 5 2 0 58 25 41
2018 PC-04 13 52 13 13 9 0 0 65 22 23
2017 PC 27 34 16 14 7 3 0 63 21 77
2017 PC-03 26 36 10 18 5 5 0 65 25 39
2017 PC-04 26 35 22 13 4 0 0 61 17 23
2014 PC 16 32 15 29 6 1 0 49 36 68
2014 PC-02 25 58 8 8 0 0 0 83 8 12
2014 PC-03 13 32 23 26 6 0 0 45 32 31
2014 PC-04 13 27 13 40 7 0 0 40 46 15
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 42 45 6 4 3 0 0 87 7 123
2020 PC-02 46 42 4 4 4 0 0 88 8 26
2020 PC-03 40 44 7 4 4 0 0 84 9 68
2020 PC-04 39 52 4 4 0 0 0 91 4 23
2019 PC 31 46 9 10 3 1 0 78 13 105
2019 PC-02 35 47 6 6 6 0 0 82 12 17
2019 PC-03 32 42 11 13 0 2 0 75 13 53
2019 PC-04 23 68 5 5 0 0 0 91 5 22
2018 PC 29 47 15 8 0 0 1 77 8 89
2018 PC-02 27 64 0 9 0 0 0 91 9 11
2018 PC-03 27 46 17 7 0 0 2 75 8 41
2018 PC-04 30 39 17 13 0 0 0 70 13 23
2017 PC 34 49 5 5 5 0 1 84 11 77
2017 PC-03 31 51 5 3 10 0 0 82 13 39
2017 PC-04 39 43 4 9 0 0 4 86 9 23
2014 PC 22 49 9 16 3 1 0 72 19 68
2014 PC-02 24 50 8 17 0 0 0 75 17 12
2014 PC-03 19 45 10 19 3 3 0 67 23 31
2014 PC-04 26 54 13 7 0 0 0 80 7 15

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 34 44 17 3 2 0 0 78 5 123
2020 PC-02 23 35 31 8 4 0 0 58 12 26
2020 PC-03 34 49 15 1 1 0 0 82 3 68
2020 PC-04 43 39 13 4 0 0 0 83 4 23
2019 PC 31 44 18 4 3 0 0 75 7 104
2019 PC-02 29 29 29 6 6 0 0 59 12 17
2019 PC-03 33 46 15 6 0 0 0 79 6 52
2019 PC-04 27 50 23 0 0 0 0 77 0 22
2018 PC 28 55 10 6 1 0 0 83 7 89
2018 PC-02 36 55 9 0 0 0 0 91 0 11
2018 PC-03 24 59 10 5 2 0 0 83 7 41
2018 PC-04 22 57 13 9 0 0 0 78 9 23
2017 PC 30 43 13 10 4 0 0 73 14 77
2017 PC-03 31 43 10 10 5 0 0 74 16 39
2017 PC-04 30 35 22 9 4 0 0 65 13 23

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 55 35 5 5 1 0 0 89 6 121
2020 PC-02 54 42 0 4 0 0 0 96 4 26
2020 PC-03 57 29 4 7 1 0 0 87 9 68
2020 PC-04 38 52 10 0 0 0 0 90 0 21
2019 PC 39 33 16 8 2 1 1 74 10 105
2019 PC-02 41 35 18 0 6 0 0 76 6 17
2019 PC-03 42 26 19 9 0 2 2 71 10 53
2019 PC-04 32 50 9 9 0 0 0 82 9 22
2018 PC 34 47 9 6 2 0 2 83 8 89
2018 PC-02 36 55 0 9 0 0 0 91 9 11
2018 PC-03 29 39 17 5 5 0 5 72 10 41
2018 PC-04 35 52 4 9 0 0 0 87 9 23
2017 PC 27 46 13 5 4 5 0 77 10 77
2017 PC-03 23 46 18 5 0 8 0 75 6 39
2017 PC-04 26 43 9 4 13 4 0 73 18 23
2014 PC 40 38 9 9 3 1 0 79 12 68
2014 PC-02 24 59 8 0 8 0 0 83 8 12
2014 PC-03 32 39 13 13 0 3 0 73 13 31
2014 PC-04 53 34 0 7 7 0 0 87 13 15

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 30 42 15 12 1 0 0 72 13 119
2020 PC-02 38 42 4 12 4 0 0 81 15 26
2020 PC-03 24 44 20 12 0 0 0 68 12 66
2020 PC-04 32 41 14 14 0 0 0 73 14 22
2019 PC 19 48 19 12 1 1 0 67 13 105
2019 PC-02 29 35 24 12 0 0 0 65 12 17
2019 PC-03 19 49 17 11 2 2 0 69 13 53
2019 PC-04 9 59 18 14 0 0 0 68 14 22
2018 PC 16 51 18 12 1 1 1 68 14 89
2018 PC-02 18 45 9 27 0 0 0 64 27 11
2018 PC-03 17 54 15 7 2 2 2 74 10 41
2018 PC-04 13 48 22 17 0 0 0 61 17 23
2017 PC 17 53 17 13 0 0 0 70 13 77
2017 PC-03 18 56 15 10 0 0 0 74 10 39
2017 PC-04 17 52 13 17 0 0 0 70 17 23
2014 PC 13 52 6 25 4 0 0 65 29 68
2014 PC-02 16 59 0 17 8 0 0 75 25 12
2014 PC-03 10 58 13 16 3 0 0 68 19 31
2014 PC-04 27 20 0 46 7 0 0 47 53 15

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 64 21 8 5 1 1 0 86 6 121
2020 PC-02 65 27 4 4 0 0 0 92 4 26
2020 PC-03 63 22 6 7 1 0 0 85 9 68
2020 PC-04 62 19 14 0 0 5 0 85 0 21

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 26 31 23 15 2 2 0 58 18 123
2020 PC-02 27 27 31 12 4 0 0 54 15 26
2020 PC-03 26 28 22 16 3 4 0 57 20 68
2020 PC-04 22 39 17 22 0 0 0 61 22 23
2019 PC 18 41 12 18 4 7 0 63 23 105
2019 PC-02 29 29 6 24 0 12 0 67 27 17
2019 PC-03 17 43 13 15 4 8 0 65 20 53
2019 PC-04 5 59 18 14 0 5 0 67 14 22
2018 PC 24 41 15 13 5 2 1 67 18 88
2018 PC-02 27 55 0 9 9 0 0 82 18 11
2018 PC-03 27 37 12 10 7 5 2 68 18 41
2018 PC-04 17 30 26 26 0 0 0 48 26 23
2017 PC 27 34 18 12 7 1 0 63 19 76
2017 PC-03 23 36 18 13 8 3 0 60 21 39
2017 PC-04 27 32 27 5 9 0 0 59 14 22
2014 PC 16 43 18 18 6 0 0 59 24 68
2014 PC-02 24 25 25 25 0 0 0 50 25 12
2014 PC-03 13 52 26 10 0 0 0 65 10 31
2014 PC-04 26 40 7 13 13 0 0 66 27 15

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 19 28 21 20 7 4 0 49 29 123
2020 PC-02 15 38 23 15 4 4 0 56 20 26
2020 PC-03 21 26 16 25 7 4 0 49 34 68
2020 PC-04 17 17 35 13 13 4 0 36 27 23
2019 PC 23 31 18 19 6 3 0 56 25 105
2019 PC-02 24 29 24 24 0 0 0 53 24 17
2019 PC-03 25 36 11 21 2 6 0 64 24 53
2019 PC-04 14 32 32 14 9 0 0 45 23 22
2018 PC 23 43 11 13 9 0 1 66 22 87
2018 PC-02 27 36 18 18 0 0 0 64 18 11
2018 PC-03 20 44 12 15 10 0 0 63 24 41
2018 PC-04 18 45 5 14 14 0 5 67 29 22
2017 PC 22 22 16 26 12 3 0 45 39 77
2017 PC-03 15 23 15 28 15 3 0 39 45 39
2017 PC-04 22 22 17 22 13 4 0 45 36 23
2014 PC 10 31 12 25 19 3 0 42 46 68
2014 PC-02 16 25 0 50 8 0 0 41 59 12
2014 PC-03 6 29 16 26 16 6 0 38 45 31
2014 PC-04 13 46 13 7 20 0 0 60 27 15

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 32 28 20 12 5 1 2 62 18 123
2020 PC-02 35 31 12 19 0 0 4 68 20 26
2020 PC-03 32 28 22 12 3 1 1 62 15 68
2020 PC-04 30 26 22 9 13 0 0 57 22 23
2019 PC 39 19 24 8 4 1 6 62 12 105
2019 PC-02 65 24 0 6 0 0 6 94 6 17
2019 PC-03 40 21 23 6 2 0 9 67 8 53
2019 PC-04 27 5 41 14 9 5 0 33 24 22

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 41 32 15 7 2 1 2 75 10 123
2020 PC-02 62 27 8 0 0 0 4 92 0 26
2020 PC-03 35 32 16 9 3 1 3 71 12 68
2020 PC-04 39 30 13 13 4 0 0 70 17 23
2019 PC 47 27 13 5 3 3 3 78 8 105
2019 PC-02 47 41 6 6 0 0 0 88 6 17
2019 PC-03 42 25 13 8 2 6 6 74 11 53
2019 PC-04 64 18 14 0 5 0 0 82 5 22

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 80 9 2 2 0 6 2 96 2 123
2020 PC-02 85 0 0 4 0 8 4 96 4 26
2020 PC-03 78 13 1 1 0 3 3 97 2 68
2020 PC-04 78 4 4 0 0 13 0 95 0 23
2019 PC 79 8 1 3 0 6 4 96 3 104
2019 PC-02 94 6 0 0 0 0 0 100 0 17
2019 PC-03 72 9 2 4 0 6 8 93 4 53
2019 PC-04 90 0 0 0 0 10 0 100 0 21

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 76 10 6 0 0 2 7 94 0 123
2020 PC-02 77 12 12 0 0 0 0 88 0 26
2020 PC-03 75 10 4 0 0 0 10 95 0 68
2020 PC-04 78 0 4 0 0 13 4 95 0 23
2019 PC 81 7 2 2 0 3 6 96 2 103
2019 PC-02 94 6 0 0 0 0 0 100 0 16
2019 PC-03 77 6 0 2 0 4 12 98 2 52
2019 PC-04 86 0 9 0 0 5 0 90 0 22

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 33 44 10 11 2 0 0 77 13 122
2020 PC-02 27 38 4 23 8 0 0 65 31 26
2020 PC-03 35 43 10 10 1 0 0 78 12 68
2020 PC-04 23 59 18 0 0 0 0 82 0 22
2019 PC 28 51 12 7 2 0 0 79 9 105
2019 PC-02 24 41 12 18 6 0 0 65 24 17
2019 PC-03 26 58 9 6 0 0 0 85 6 53
2019 PC-04 32 50 18 0 0 0 0 82 0 22
2018 PC 24 48 15 10 2 1 0 72 13 88
2018 PC-02 18 36 18 18 9 0 0 55 27 11
2018 PC-03 28 43 15 10 3 3 0 72 13 40
2018 PC-04 26 65 0 9 0 0 0 91 9 23
2017 PC 29 48 11 12 1 0 0 76 13 76
2017 PC-03 31 51 8 8 3 0 0 82 10 39
2017 PC-04 27 55 9 9 0 0 0 82 9 22
2014 PC 18 49 19 9 6 0 0 66 15 68
2014 PC-02 25 50 0 8 17 0 0 75 25 12
2014 PC-03 10 42 39 6 3 0 0 52 10 31
2014 PC-04 40 47 7 7 0 0 0 87 7 15

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 39 41 10 7 4 0 0 80 11 123
2020 PC-02 31 38 8 15 8 0 0 69 23 26
2020 PC-03 43 41 9 3 4 0 0 84 7 68
2020 PC-04 26 52 13 9 0 0 0 78 9 23
2019 PC 30 48 13 6 2 1 0 79 8 104
2019 PC-02 24 59 12 6 0 0 0 82 6 17
2019 PC-03 31 40 17 8 2 2 0 73 10 52
2019 PC-04 23 59 14 5 0 0 0 82 5 22
2018 PC 31 50 10 8 1 0 0 81 9 88
2018 PC-02 36 45 0 18 0 0 0 82 18 11
2018 PC-03 25 50 13 10 3 0 0 75 13 40
2018 PC-04 30 65 4 0 0 0 0 96 0 23
2017 PC 39 38 13 5 4 0 0 77 9 76
2017 PC-03 38 36 13 5 8 0 0 74 13 39
2017 PC-04 41 50 9 0 0 0 0 91 0 22
2014 PC 23 38 18 18 3 0 0 62 21 68
2014 PC-02 33 25 8 25 8 0 0 58 34 12
2014 PC-03 16 32 29 19 3 0 0 48 23 31
2014 PC-04 40 46 13 0 0 0 0 87 0 15

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 33 44 13 7 2 0 0 77 10 123
2020 PC-02 38 38 15 0 8 0 0 77 8 26
2020 PC-03 29 44 13 12 1 0 0 74 13 68
2020 PC-04 30 57 9 4 0 0 0 87 4 23
2019 PC 34 43 8 11 4 1 0 78 15 104
2019 PC-02 35 41 6 18 0 0 0 76 18 17
2019 PC-03 33 46 6 10 4 2 0 80 14 52
2019 PC-04 36 36 9 14 5 0 0 73 18 22
2018 PC 27 47 11 9 3 2 0 76 13 88
2018 PC-02 18 55 9 18 0 0 0 73 18 11
2018 PC-03 33 43 15 5 3 3 0 77 8 40
2018 PC-04 26 43 9 17 4 0 0 70 22 23
2017 PC 35 42 7 12 1 1 1 80 14 76
2017 PC-03 36 38 5 18 0 3 0 76 19 39
2017 PC-04 36 41 9 9 5 0 0 77 14 22
2014 PC 26 44 19 9 1 0 0 70 10 68
2014 PC-02 24 42 8 17 8 0 0 66 25 12
2014 PC-03 16 45 35 3 0 0 0 61 3 31
2014 PC-04 60 34 0 7 0 0 0 93 7 15

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 22 56 12 5 2 3 0 81 7 122
2020 PC-02 36 32 20 4 0 8 0 74 4 25
2020 PC-03 18 63 7 7 3 1 0 82 10 68
2020 PC-04 17 61 17 0 0 4 0 82 0 23
2019 PC 19 51 18 7 0 5 0 74 7 105
2019 PC-02 29 35 24 6 0 6 0 69 6 17
2019 PC-03 17 53 17 8 0 6 0 74 8 53
2019 PC-04 14 59 23 0 0 5 0 76 0 22
2018 PC 31 45 12 6 2 3 0 79 8 89
2018 PC-02 36 27 18 9 0 9 0 70 10 11
2018 PC-03 24 49 12 7 5 2 0 75 13 41
2018 PC-04 39 43 9 4 0 4 0 86 5 23
2017 PC 24 45 22 5 0 4 0 72 5 77
2017 PC-03 18 46 26 5 0 5 0 67 5 39
2017 PC-04 35 52 13 0 0 0 0 87 0 23

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 41 32 12 10 4 1 0 74 14 121
2020 PC-02 46 35 8 4 4 4 0 84 8 26
2020 PC-03 39 34 7 13 6 0 0 73 19 67
2020 PC-04 41 23 27 9 0 0 0 64 9 22
2019 PC 43 34 11 10 2 0 0 77 11 105
2019 PC-02 35 24 35 6 0 0 0 59 6 17
2019 PC-03 47 38 8 6 2 0 0 85 8 53
2019 PC-04 32 45 9 14 0 0 0 77 14 22
2018 PC 54 29 7 6 3 1 0 84 9 89
2018 PC-02 82 9 9 0 0 0 0 91 0 11
2018 PC-03 49 34 7 2 5 2 0 85 8 41
2018 PC-04 43 35 9 13 0 0 0 78 13 23
2017 PC 48 26 14 8 4 0 0 74 12 77
2017 PC-03 46 23 18 10 3 0 0 69 13 39
2017 PC-04 48 30 9 9 4 0 0 78 13 23
2014 PC 34 42 12 9 3 0 0 76 12 67
2014 PC-02 50 42 0 8 0 0 0 92 8 12
2014 PC-03 30 43 17 7 3 0 0 73 10 30
2014 PC-04 20 40 13 20 7 0 0 60 27 15

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 22 30 27 17 3 0 0 52 21 121
2020 PC-02 40 32 24 4 0 0 0 72 4 25
2020 PC-03 21 34 25 18 1 0 0 55 19 67
2020 PC-04 9 22 30 26 13 0 0 30 39 23
2019 PC 18 40 22 14 6 0 0 58 19 103
2019 PC-02 24 35 35 6 0 0 0 59 6 17
2019 PC-03 21 44 17 13 4 0 0 65 17 52
2019 PC-04 5 29 38 19 10 0 0 33 29 21
2018 PC 20 43 19 13 3 1 0 64 16 88
2018 PC-02 36 55 0 9 0 0 0 91 9 11
2018 PC-03 22 39 20 12 5 2 0 63 18 41
2018 PC-04 4 48 30 13 4 0 0 52 17 23
2017 PC 23 42 26 4 4 1 0 66 8 77
2017 PC-03 26 49 18 5 3 0 0 74 8 39
2017 PC-04 13 35 35 4 9 4 0 50 14 23
2014 PC 19 38 22 16 4 0 0 57 21 68
2014 PC-02 41 34 8 17 0 0 0 75 17 12
2014 PC-03 16 48 23 10 3 0 0 65 13 31
2014 PC-04 7 27 19 34 13 0 0 34 47 15

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 PC 59 41 123
2020 PC-02 50 50 26
2020 PC-03 62 38 68
2020 PC-04 65 35 23

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 78 13 3 1 0 1 4 96 1 123
2020 PC-02 77 12 4 0 0 0 8 96 0 26
2020 PC-03 75 13 4 1 0 1 4 94 2 68
2020 PC-04 87 13 0 0 0 0 0 100 0 23

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 PC 19 38 43 123
2020 PC-02 8 38 54 26
2020 PC-03 25 38 37 68
2020 PC-04 9 39 52 23
2019 PC 20 35 45 105
2019 PC-02 12 47 41 17
2019 PC-03 21 30 49 53
2019 PC-04 14 50 36 22
2018 PC 22 36 42 89
2018 PC-02 36 45 18 11
2018 PC-03 22 34 44 41
2018 PC-04 17 43 39 23
2017 PC 18 39 43 77
2017 PC-03 15 43 41 39
2017 PC-04 22 43 35 23
2014 PC 25 24 51 67
2014 PC-02 42 16 42 12
2014 PC-03 17 27 57 30
2014 PC-04 34 33 34 15

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 PC 0 48 39 9 4 0 23
2020 PC-03 0 35 47 12 6 0 17
2019 PC 5 43 33 5 5 10 21
2019 PC-03 9 36 36 0 9 9 11
2018 PC 10 35 35 5 15 0 20
2017 PC 22 20 36 0 7 14 14
2014 PC 0 24 41 24 9999 12 17
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 54 38 7 1 1 0 0 92 2 122
2020 PC-02 46 38 12 0 4 0 0 85 4 26
2020 PC-03 55 40 3 1 0 0 0 96 1 67
2020 PC-04 48 39 13 0 0 0 0 87 0 23
2019 PC 57 34 5 3 1 0 0 91 4 105
2019 PC-02 47 41 0 12 0 0 0 88 12 17
2019 PC-03 58 36 4 2 0 0 0 94 2 53
2019 PC-04 64 32 5 0 0 0 0 95 0 22
2018 PC 61 34 1 2 1 0 0 95 3 88
2018 PC-02 82 18 0 0 0 0 0 100 0 11
2018 PC-03 65 28 3 5 0 0 0 93 5 40
2018 PC-04 52 48 0 0 0 0 0 100 0 23
2017 PC 49 42 6 3 0 0 0 91 3 77
2017 PC-03 46 41 10 3 0 0 0 87 3 39
2017 PC-04 61 35 4 0 0 0 0 96 0 23
2014 PC 51 35 9 1 3 0 0 87 4 68
2014 PC-02 75 17 0 0 8 0 0 92 8 12
2014 PC-03 45 35 13 3 3 0 0 81 6 31
2014 PC-04 66 34 0 0 0 0 0 100 0 15

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 27 50 13 9 0 1 0 78 9 123
2020 PC-02 19 50 23 4 0 4 0 72 4 26
2020 PC-03 31 47 9 13 0 0 0 78 13 68
2020 PC-04 22 65 9 4 0 0 0 87 4 23
2019 PC 30 50 10 7 1 1 0 82 8 105
2019 PC-02 35 35 18 12 0 0 0 71 12 17
2019 PC-03 38 43 11 6 0 2 0 83 6 53
2019 PC-04 23 68 5 0 5 0 0 91 5 22
2018 PC 31 53 7 6 3 0 0 84 9 89
2018 PC-02 45 45 9 0 0 0 0 91 0 11
2018 PC-03 27 54 12 2 5 0 0 80 7 41
2018 PC-04 26 65 0 4 4 0 0 91 9 23
2017 PC 35 38 16 10 1 0 0 73 12 77
2017 PC-03 26 33 26 13 3 0 0 59 15 39
2017 PC-04 43 39 9 9 0 0 0 83 9 23
2014 PC 35 35 18 10 1 0 0 71 12 68
2014 PC-02 42 50 0 8 0 0 0 92 8 12
2014 PC-03 29 35 19 16 0 0 0 65 16 31
2014 PC-04 34 27 33 7 0 0 0 60 7 15

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 3 27 34 25 8 2 0 34 31 123
2020 PC-02 8 27 27 23 12 4 0 36 36 26
2020 PC-03 1 31 32 25 7 3 0 33 33 68
2020 PC-04 4 13 43 30 9 0 0 39 17 23
2019 PC 3 16 45 23 11 1 1 35 19 105
2019 PC-02 0 29 41 24 6 0 0 29 29 17
2019 PC-03 2 11 43 26 13 2 2 41 14 53
2019 PC-04 5 5 64 18 9 0 0 27 9 22
2018 PC 2 19 52 18 8 1 0 26 22 89
2018 PC-02 0 27 55 9 9 0 0 18 27 11
2018 PC-03 2 15 54 20 7 2 0 28 18 41
2018 PC-04 4 13 52 26 4 0 0 30 17 23
2017 PC 3 21 42 26 8 0 1 34 24 77
2017 PC-03 3 16 49 26 8 0 0 33 18 39
2017 PC-04 4 26 35 26 4 0 4 32 32 23
2014 PC 10 16 57 12 3 1 0 15 27 68
2014 PC-02 8 25 41 17 8 0 0 25 34 12
2014 PC-03 19 19 52 6 0 3 0 7 40 31
2014 PC-04 0 7 67 26 0 0 0 26 7 15

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 2 11 31 37 16 2 1 55 13 122
2020 PC-02 4 4 35 31 19 8 0 54 8 26
2020 PC-03 1 13 26 38 18 1 1 58 15 68
2020 PC-04 0 13 39 39 9 0 0 48 13 23
2019 PC 6 14 37 26 16 1 0 43 20 104
2019 PC-02 6 12 41 24 18 0 0 41 18 17
2019 PC-03 8 13 30 26 21 2 0 48 21 53
2019 PC-04 0 14 45 32 9 0 0 41 14 22
2018 PC 1 13 37 35 12 1 0 48 15 89
2018 PC-02 9 9 27 27 27 0 0 55 18 11
2018 PC-03 0 12 34 41 10 2 0 53 13 41
2018 PC-04 0 17 43 30 9 0 0 39 17 23
2017 PC 4 23 31 26 13 1 1 40 28 77
2017 PC-03 5 28 28 31 8 0 0 38 33 39
2017 PC-04 0 22 26 30 17 0 4 50 23 23
2014 PC 7 13 40 29 9 1 0 39 21 68
2014 PC-02 0 17 34 41 8 0 0 50 17 12
2014 PC-03 13 16 35 26 6 3 0 33 30 31
2014 PC-04 0 7 34 47 13 0 0 60 7 15

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 16 30 32 16 4 1 1 21 47 123
2020 PC-02 19 12 35 23 4 4 4 29 33 26
2020 PC-03 15 38 26 16 4 0 0 21 53 68
2020 PC-04 22 30 39 9 0 0 0 9 52 23
2019 PC 12 25 35 18 6 4 0 25 39 105
2019 PC-02 18 29 29 18 6 0 0 24 47 17
2019 PC-03 9 23 36 17 8 8 0 27 35 53
2019 PC-04 14 27 36 18 5 0 0 23 41 22
2018 PC 10 27 36 17 8 1 1 25 38 89
2018 PC-02 27 36 9 18 9 0 0 27 64 11
2018 PC-03 10 32 34 15 5 2 2 21 44 41
2018 PC-04 4 22 35 30 9 0 0 39 26 23
2017 PC 11 29 36 20 4 0 1 24 40 76
2017 PC-03 16 34 32 16 3 0 0 18 50 38
2017 PC-04 4 26 30 30 4 0 4 36 32 23
2014 PC 18 31 32 18 1 0 0 19 49 68
2014 PC-02 17 25 17 33 8 0 0 41 42 12
2014 PC-03 26 32 35 6 0 0 0 6 58 31
2014 PC-04 0 26 40 34 0 0 0 34 26 15

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 22 25 33 11 8 2 0 19 48 122
2020 PC-02 23 12 31 12 15 8 0 29 38 26
2020 PC-03 25 22 34 12 7 0 0 19 47 68
2020 PC-04 14 45 27 9 5 0 0 14 59 22
2019 PC 12 30 37 15 5 1 0 20 42 105
2019 PC-02 18 35 24 18 6 0 0 24 53 17
2019 PC-03 6 28 38 21 6 2 0 27 35 53
2019 PC-04 9 45 45 0 0 0 0 0 55 22
2018 PC 7 33 38 18 3 1 0 22 40 89
2018 PC-02 9 18 45 18 9 0 0 27 27 11
2018 PC-03 7 32 39 17 2 2 0 20 40 41
2018 PC-04 0 43 43 13 0 0 0 13 43 23
2017 PC 7 21 54 13 4 0 1 17 28 76
2017 PC-03 5 23 59 10 3 0 0 13 28 39
2017 PC-04 14 14 55 14 0 0 5 14 29 22
2014 PC 15 32 37 12 4 0 0 16 47 68
2014 PC-02 8 8 42 24 17 0 0 41 17 12
2014 PC-03 16 42 32 10 0 0 0 10 58 31
2014 PC-04 27 34 40 0 0 0 0 0 60 15

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 10 29 29 15 10 3 3 27 42 123
2020 PC-02 8 8 42 15 19 4 4 38 17 26
2020 PC-03 7 35 22 21 7 4 3 30 46 68
2020 PC-04 17 35 35 4 4 0 4 9 55 23
2019 PC 14 20 28 15 16 3 3 34 37 104
2019 PC-02 12 24 12 35 12 6 0 50 38 17
2019 PC-03 13 13 29 15 21 4 4 40 29 52
2019 PC-04 14 32 45 9 0 0 0 9 45 22
2018 PC 11 25 33 20 9 2 0 30 37 89
2018 PC-02 18 18 18 36 9 0 0 45 36 11
2018 PC-03 10 22 37 17 10 5 0 28 33 41
2018 PC-04 9 35 39 13 4 0 0 17 43 23
2017 PC 13 21 32 18 9 1 5 29 37 76
2017 PC-03 10 24 34 18 8 0 5 28 36 38
2017 PC-04 17 22 43 9 4 0 4 14 41 23
2014 PC 7 29 35 22 0 4 1 23 39 68
2014 PC-02 0 17 25 50 0 0 8 55 18 12
2014 PC-03 10 26 39 16 0 10 0 18 39 31
2014 PC-04 13 33 40 13 0 0 0 13 46 15

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 4 11 32 33 13 3 4 50 16 123
2020 PC-02 4 0 23 35 15 15 8 65 5 26
2020 PC-03 4 13 31 32 16 0 3 50 18 68
2020 PC-04 4 4 48 35 4 0 4 41 9 23
2019 PC 13 15 32 17 19 3 1 38 29 104
2019 PC-02 24 0 29 24 18 6 0 44 25 17
2019 PC-03 9 13 28 21 25 4 0 47 24 53
2019 PC-04 18 23 36 9 9 0 5 19 43 22
2018 PC 1 17 40 24 16 1 0 41 19 87
2018 PC-02 0 20 50 0 30 0 0 30 20 10
2018 PC-03 2 17 34 24 20 2 0 45 20 41
2018 PC-04 0 18 45 32 5 0 0 36 18 22
2017 PC 8 29 33 21 8 0 3 29 37 77
2017 PC-03 10 36 26 15 10 0 3 26 47 39
2017 PC-04 9 17 30 35 4 0 4 41 27 23
2014 PC 13 30 25 25 6 1 0 31 43 68
2014 PC-02 17 34 16 25 8 0 0 34 50 12
2014 PC-03 13 29 26 23 6 3 0 30 43 31
2014 PC-04 13 27 27 27 6 0 0 33 40 15

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 7 15 50 15 11 2 1 26 23 123
2020 PC-02 8 12 38 15 19 4 4 38 21 26
2020 PC-03 6 16 50 19 9 0 0 28 22 68
2020 PC-04 13 13 61 4 4 4 0 9 27 23
2019 PC 10 22 35 20 9 4 0 30 34 105
2019 PC-02 6 29 29 29 6 0 0 35 35 17
2019 PC-03 6 19 36 25 9 6 0 36 26 53
2019 PC-04 14 27 45 5 5 5 0 10 43 22
2018 PC 2 15 47 26 7 3 0 34 18 88
2018 PC-02 0 9 55 18 18 0 0 36 9 11
2018 PC-03 2 17 51 20 5 5 0 26 21 41
2018 PC-04 4 13 39 35 4 4 0 41 18 23
2017 PC 7 16 37 22 13 1 4 37 24 76
2017 PC-03 3 21 42 24 10 0 0 34 24 38
2017 PC-04 9 13 39 26 4 0 9 33 24 23
2014 PC 12 21 43 18 4 3 0 23 33 68
2014 PC-02 0 8 50 25 16 0 0 41 8 12
2014 PC-03 13 32 42 6 0 6 0 7 48 31
2014 PC-04 20 7 40 34 0 0 0 34 27 15

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 2 16 45 26 11 0 1 37 17 122
2020 PC-02 0 19 35 27 19 0 0 46 19 26
2020 PC-03 3 16 46 25 9 0 0 34 19 67
2020 PC-04 0 4 48 35 9 0 4 45 5 23
2019 PC 5 20 34 27 13 1 0 40 25 105
2019 PC-02 0 29 29 24 18 0 0 41 29 17
2019 PC-03 6 11 36 30 15 2 0 46 17 53
2019 PC-04 5 18 41 32 5 0 0 36 23 22

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 23 45 13 17 1 1 0 69 18 121
2020 PC-02 19 38 15 23 0 4 0 60 24 26
2020 PC-03 27 48 12 12 1 0 0 75 13 67
2020 PC-04 14 50 14 23 0 0 0 64 23 22
2019 PC 18 40 18 17 4 3 0 60 22 105
2019 PC-02 24 29 18 12 12 6 0 56 25 17
2019 PC-03 25 42 13 15 2 4 0 69 18 53
2019 PC-04 5 50 23 23 0 0 0 55 23 22

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 59 30 2 6 3 0 0 89 9 123
2020 PC-02 62 27 4 4 4 0 0 88 8 26
2020 PC-03 53 32 1 9 4 0 0 85 13 68
2020 PC-04 65 35 0 0 0 0 0 100 0 23
2019 PC 47 40 5 6 2 1 0 88 8 105
2019 PC-02 71 18 6 6 0 0 0 88 6 17
2019 PC-03 40 43 6 8 2 2 0 85 10 53
2019 PC-04 41 50 5 5 0 0 0 91 5 22
2018 PC 48 35 7 9 1 0 0 83 10 89
2018 PC-02 36 36 9 9 9 0 0 73 18 11
2018 PC-03 51 27 10 12 0 0 0 78 12 41
2018 PC-04 43 48 4 4 0 0 0 91 4 23
2017 PC 53 31 5 8 3 0 0 84 10 77
2017 PC-03 49 39 3 8 3 0 0 87 10 39
2017 PC-04 65 17 9 4 4 0 0 83 9 23
2014 PC 59 24 7 9 0 1 0 84 9 68
2014 PC-02 58 25 0 8 0 8 0 91 9 12
2014 PC-03 58 23 13 6 0 0 0 81 6 31
2014 PC-04 73 20 0 7 0 0 0 93 7 15

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 58 35 3 3 0 0 0 93 3 122
2020 PC-02 69 31 0 0 0 0 0 100 0 26
2020 PC-03 49 40 4 6 0 0 0 90 6 67
2020 PC-04 65 30 4 0 0 0 0 96 0 23
2019 PC 66 30 2 2 0 1 0 96 2 105
2019 PC-02 65 35 0 0 0 0 0 100 0 17
2019 PC-03 64 26 4 4 0 2 0 92 4 53
2019 PC-04 64 36 0 0 0 0 0 100 0 22
2018 PC 63 29 6 1 1 0 0 92 2 89
2018 PC-02 36 36 18 0 9 0 0 73 9 11
2018 PC-03 66 29 2 2 0 0 0 95 2 41
2018 PC-04 65 30 4 0 0 0 0 96 0 23
2017 PC 65 29 5 1 0 0 0 94 1 77
2017 PC-03 62 31 5 3 0 0 0 92 3 39
2017 PC-04 83 9 9 0 0 0 0 91 0 23
2014 PC 64 27 1 7 0 0 0 91 7 67
2014 PC-02 58 25 8 8 0 0 0 83 8 12
2014 PC-03 60 33 0 7 0 0 0 93 7 30
2014 PC-04 80 20 0 0 0 0 0 100 0 15

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 58 35 4 2 1 0 0 93 3 123
2020 PC-02 50 42 4 4 0 0 0 92 4 26
2020 PC-03 59 32 4 3 1 0 0 91 4 68
2020 PC-04 61 35 4 0 0 0 0 96 0 23
2019 PC 60 30 5 2 1 2 0 92 3 105
2019 PC-02 59 29 12 0 0 0 0 88 0 17
2019 PC-03 64 25 4 4 0 4 0 92 4 53
2019 PC-04 50 45 5 0 0 0 0 95 0 22
2018 PC 52 39 7 0 2 0 0 91 2 89
2018 PC-02 36 45 9 0 9 0 0 82 9 11
2018 PC-03 59 34 5 0 2 0 0 93 2 41
2018 PC-04 43 48 9 0 0 0 0 91 0 23

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 41 43 11 4 0 1 0 85 4 123
2020 PC-02 42 31 12 12 0 4 0 76 12 26
2020 PC-03 46 40 12 3 0 0 0 85 3 68
2020 PC-04 22 70 9 0 0 0 0 91 0 23
2019 PC 39 43 10 4 1 4 0 85 5 105
2019 PC-02 41 35 12 6 0 6 0 81 6 17
2019 PC-03 42 40 11 2 2 4 0 84 4 53
2019 PC-04 23 59 9 5 0 5 0 86 5 22
2018 PC 52 39 3 2 0 3 0 94 2 88
2018 PC-02 36 55 0 9 0 0 0 91 9 11
2018 PC-03 58 30 5 3 0 5 0 92 3 40
2018 PC-04 43 52 0 0 0 4 0 100 0 23
2017 PC 45 39 7 6 1 1 0 85 8 77
2017 PC-03 41 41 8 8 3 0 0 82 10 39
2017 PC-04 52 35 4 4 0 4 0 91 5 23
2014 PC 46 42 7 3 0 1 0 89 3 67
2014 PC-02 50 50 0 0 0 0 0 100 0 12
2014 PC-03 37 43 13 3 0 3 0 83 3 30
2014 PC-04 73 20 0 7 0 0 0 93 7 15

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 40 43 10 5 0 2 0 85 5 122
2020 PC-02 46 31 12 8 0 4 0 80 8 26
2020 PC-03 43 45 7 4 0 0 0 88 4 67
2020 PC-04 22 57 13 4 0 4 0 82 5 23
2019 PC 40 38 15 2 2 3 0 80 4 104
2019 PC-02 47 24 24 6 0 0 0 71 6 17
2019 PC-03 45 38 8 0 4 6 0 88 4 53
2019 PC-04 24 43 33 0 0 0 0 67 0 21
2018 PC 43 34 10 6 1 5 1 82 7 88
2018 PC-02 64 18 0 9 0 0 9 90 10 11
2018 PC-03 43 30 15 5 0 8 0 78 5 40
2018 PC-04 35 39 13 4 4 4 0 77 9 23
2017 PC 40 34 12 5 0 9 0 81 6 77
2017 PC-03 39 31 10 8 0 13 0 79 9 39
2017 PC-04 43 26 17 4 0 9 0 76 5 23
2014 PC 37 40 15 3 0 6 0 81 3 68
2014 PC-02 41 50 8 0 0 0 0 92 0 12
2014 PC-03 29 32 23 6 0 10 0 68 7 31
2014 PC-04 60 27 7 0 0 7 0 93 0 15

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 65 30 2 1 2 0 0 95 2 122
2020 PC-02 73 19 8 0 0 0 0 92 0 26
2020 PC-03 63 31 1 1 3 0 0 94 4 68
2020 PC-04 59 41 0 0 0 0 0 100 0 22
2019 PC 61 27 8 5 0 0 0 88 5 105
2019 PC-02 65 18 12 6 0 0 0 82 6 17
2019 PC-03 64 23 8 6 0 0 0 87 6 53
2019 PC-04 50 50 0 0 0 0 0 100 0 22
2018 PC 59 38 3 0 0 0 0 97 0 88
2018 PC-02 64 36 0 0 0 0 0 100 0 11
2018 PC-03 68 30 3 0 0 0 0 98 0 40
2018 PC-04 39 52 9 0 0 0 0 91 0 23
2017 PC 56 38 4 3 0 0 0 94 3 77
2017 PC-03 49 38 8 5 0 0 0 87 5 39
2017 PC-04 52 48 0 0 0 0 0 100 0 23
2014 PC 53 35 9 3 0 0 0 88 3 68
2014 PC-02 50 50 0 0 0 0 0 100 0 12
2014 PC-03 52 35 10 3 0 0 0 87 3 31
2014 PC-04 66 20 7 7 0 0 0 87 7 15

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 58 29 4 3 0 3 2 92 3 123
2020 PC-02 54 19 12 4 0 12 0 83 4 26
2020 PC-03 63 28 3 3 0 0 3 94 3 68
2020 PC-04 52 35 0 4 0 4 4 95 5 23

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 28 39 20 6 2 7 0 71 8 123
2020 PC-02 31 35 19 8 4 4 0 68 12 26
2020 PC-03 28 41 18 4 0 9 0 76 5 68
2020 PC-04 22 35 26 9 4 4 0 59 14 23

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 48 32 5 6 1 6 2 88 7 122
2020 PC-02 50 27 8 4 4 8 0 83 8 26
2020 PC-03 49 31 6 7 0 3 4 86 8 68
2020 PC-04 36 45 0 5 0 14 0 95 5 22

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 24 33 15 12 3 9 4 65 18 123
2020 PC-02 23 23 12 15 0 15 12 63 21 26
2020 PC-03 22 35 16 12 4 7 3 64 18 68
2020 PC-04 22 39 17 13 4 4 0 64 18 23
2019 PC 25 30 17 7 3 12 6 67 12 105
2019 PC-02 35 24 35 0 0 6 0 63 0 17
2019 PC-03 23 28 15 6 4 19 6 68 13 53
2019 PC-04 27 50 5 9 5 5 0 81 14 22
2018 PC 20 38 12 8 2 13 6 72 13 89
2018 PC-02 18 36 0 9 18 18 0 67 33 11
2018 PC-03 20 37 17 10 0 12 5 68 12 41
2018 PC-04 22 52 17 0 0 4 4 81 0 23
2017 PC 25 22 17 14 4 13 5 57 22 77
2017 PC-03 23 23 15 18 3 15 3 56 25 39
2017 PC-04 30 22 22 4 4 13 4 63 11 23
2014 PC 37 24 16 10 1 9 3 68 13 68
2014 PC-02 41 8 25 8 8 8 0 54 18 12
2014 PC-03 26 26 19 10 0 13 6 64 12 31
2014 PC-04 66 13 7 7 0 7 0 86 7 15

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 30 32 13 15 6 5 0 65 21 123
2020 PC-02 35 35 12 15 4 0 0 69 19 26
2020 PC-03 29 31 13 13 6 7 0 65 21 68
2020 PC-04 26 30 13 17 9 4 0 59 27 23
2019 PC 31 29 17 10 6 6 2 65 17 104
2019 PC-02 24 18 29 18 12 0 0 41 29 17
2019 PC-03 38 32 8 6 6 9 2 79 13 53
2019 PC-04 29 29 19 10 5 5 5 63 16 21
2018 PC 38 35 16 4 3 2 1 76 8 89
2018 PC-02 27 45 18 0 0 9 0 80 0 11
2018 PC-03 37 32 20 2 7 2 0 70 10 41
2018 PC-04 43 35 13 9 0 0 0 78 9 23
2017 PC 43 35 9 10 3 0 0 78 13 77
2017 PC-03 28 46 10 10 5 0 0 74 15 39
2017 PC-04 57 26 9 9 0 0 0 83 9 23
2014 PC 38 37 10 12 3 0 0 75 15 68
2014 PC-02 41 50 0 8 0 0 0 92 8 12
2014 PC-03 35 29 16 16 3 0 0 65 19 31
2014 PC-04 47 27 7 13 7 0 0 74 19 15

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 36 38 16 9 0 1 0 75 9 123
2020 PC-02 38 35 15 12 0 0 0 73 12 26
2020 PC-03 37 41 13 7 0 1 0 79 7 68
2020 PC-04 30 30 26 13 0 0 0 61 13 23
2019 PC 35 42 17 4 1 1 0 77 5 103
2019 PC-02 31 38 25 6 0 0 0 69 6 16
2019 PC-03 45 40 11 2 0 2 0 87 2 53
2019 PC-04 24 43 24 10 0 0 0 67 10 21
2018 PC 43 38 14 3 0 2 0 83 3 88
2018 PC-02 55 27 9 0 0 9 0 90 0 11
2018 PC-03 41 39 10 7 0 2 0 83 8 41
2018 PC-04 39 39 22 0 0 0 0 78 0 23

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 21 27 14 17 3 17 1 58 25 123
2020 PC-02 27 19 23 8 8 15 0 55 18 26
2020 PC-03 24 28 9 18 3 19 0 64 25 68
2020 PC-04 13 30 17 17 0 17 4 56 22 23
2019 PC 14 29 18 8 11 19 1 54 23 104
2019 PC-02 12 29 24 0 12 24 0 54 15 17
2019 PC-03 19 33 13 10 8 15 2 63 21 52
2019 PC-04 9 27 14 14 9 27 0 50 31 22
2018 PC 17 33 19 9 4 15 3 60 16 89
2018 PC-02 36 18 9 0 0 27 9 86 0 11
2018 PC-03 12 37 15 15 7 12 2 57 26 41
2018 PC-04 17 35 35 0 4 9 0 57 5 23
2017 PC 23 22 14 9 10 19 1 57 25 77
2017 PC-03 20 18 13 10 18 20 0 48 36 39
2017 PC-04 30 22 9 9 4 22 4 71 18 23
2014 PC 15 22 23 13 13 13 0 43 31 68
2014 PC-02 0 50 16 8 0 25 0 67 11 12
2014 PC-03 6 13 29 26 13 13 0 22 44 31
2014 PC-04 34 13 26 0 20 7 0 50 22 15

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 25 55 6 11 2 0 0 80 14 123
2020 PC-02 19 42 15 12 12 0 0 62 23 26
2020 PC-03 25 57 3 15 0 0 0 82 15 68
2020 PC-04 30 65 4 0 0 0 0 96 0 23

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 25 51 7 13 3 0 0 76 16 123
2020 PC-02 27 46 4 19 4 0 0 73 23 26
2020 PC-03 28 49 7 12 4 0 0 76 16 68
2020 PC-04 17 61 13 9 0 0 0 78 9 23
2019 PC 37 39 4 16 3 0 1 77 19 105
2019 PC-02 41 41 6 12 0 0 0 82 12 17
2019 PC-03 45 36 4 13 2 0 0 81 15 53
2019 PC-04 27 32 5 27 5 0 5 62 33 22
2017 PC 33 41 6 14 5 0 0 74 20 77
2017 PC-03 31 43 5 13 8 0 0 74 21 39
2017 PC-04 43 22 13 17 4 0 0 65 22 23
2014 PC 39 39 10 9 3 0 0 78 12 67
2014 PC-02 41 42 8 0 8 0 0 83 8 12
2014 PC-03 33 43 13 7 3 0 0 77 10 30
2014 PC-04 60 27 13 0 0 0 0 87 0 15

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 35 40 12 9 2 1 1 77 11 122
2020 PC-02 27 38 23 8 4 0 0 65 12 26
2020 PC-03 36 40 7 12 1 1 1 78 14 67
2020 PC-04 39 39 17 4 0 0 0 78 4 23
2019 PC 34 44 12 8 2 0 1 78 10 103
2019 PC-02 35 53 6 0 6 0 0 88 6 17
2019 PC-03 41 37 12 6 2 0 2 80 8 51
2019 PC-04 18 59 9 14 0 0 0 77 14 22
2017 PC 44 47 5 4 0 0 0 91 4 77
2017 PC-03 31 62 5 3 0 0 0 92 3 39
2017 PC-04 57 30 9 4 0 0 0 87 4 23
2014 PC 56 32 6 6 0 0 0 88 6 68
2014 PC-02 58 25 8 8 0 0 0 83 8 12
2014 PC-03 52 39 3 6 0 0 0 90 6 31
2014 PC-04 74 20 6 0 0 0 0 94 0 15

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 76 19 3 1 1 1 0 95 2 123
2020 PC-02 77 19 0 0 4 0 0 96 4 26
2020 PC-03 76 15 6 1 0 1 0 93 1 68
2020 PC-04 70 30 0 0 0 0 0 100 0 23
2017 PC 79 17 3 1 0 0 0 96 1 76
2017 PC-03 79 18 0 3 0 0 0 97 3 39
2017 PC-04 82 14 5 0 0 0 0 95 0 22
2014 PC 73 21 1 3 0 0 1 95 3 67
2014 PC-02 76 24 0 0 0 0 0 100 0 12
2014 PC-03 61 26 3 6 0 0 3 90 7 31
2014 PC-04 93 7 0 0 0 0 0 100 0 15

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 31 31 21 6 1 5 6 69 7 123
2020 PC-02 15 35 19 12 0 8 12 62 14 26
2020 PC-03 41 26 19 3 1 4 4 74 5 68
2020 PC-04 22 30 30 9 0 4 4 57 10 23
2019 PC 28 30 17 11 3 7 5 65 16 105
2019 PC-02 12 24 18 24 6 12 6 43 36 17
2019 PC-03 34 25 15 9 2 9 6 69 13 53
2019 PC-04 27 41 23 5 5 0 0 68 9 22

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 PC 5 95 123
2019 PC 10 90 105
2019 PC-02 0 100 17
2019 PC-03 15 85 53
2018 PC 8 92 89
2018 PC-02 0 100 11

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 10 12 8 9 3 47 11 52 29 123
2020 PC-02 12 12 8 8 4 46 12 55 27 26
2020 PC-03 9 9 4 10 3 53 12 50 38 68
2020 PC-04 4 22 17 9 4 35 9 46 23 23
2019 PC 9 12 14 6 5 42 12 46 23 105
2019 PC-02 18 6 6 6 6 41 18 57 29 17
2019 PC-03 8 13 13 6 6 43 11 46 25 53
2019 PC-04 5 18 18 9 0 36 14 45 18 22
2018 PC 10 15 13 8 1 46 7 52 19 89
2018 PC-02 9 9 9 9 0 36 27 50 25 11
2018 PC-03 12 15 12 10 2 46 2 52 24 41
2018 PC-04 9 26 17 9 0 35 4 57 14 23
2017 PC 8 12 22 4 3 43 8 41 14 76
2017 PC-03 5 13 24 5 0 47 5 39 11 38
2017 PC-04 13 17 17 4 9 35 4 50 21 23
2014 PC 4 9 18 7 3 47 12 32 25 68
2014 PC-02 0 8 8 8 0 66 8 33 33 12
2014 PC-03 0 10 23 6 0 52 10 25 17 31
2014 PC-04 19 7 20 0 7 27 20 49 13 15

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 32 33 12 7 2 14 0 75 10 123
2020 PC-02 38 35 0 8 4 15 0 86 14 26
2020 PC-03 28 32 16 7 1 15 0 71 10 68
2020 PC-04 30 35 13 9 0 13 0 75 10 23
2019 PC 36 22 19 5 5 13 0 67 11 105
2019 PC-02 41 18 12 0 12 18 0 71 14 17
2019 PC-03 38 23 13 8 4 15 0 71 13 53
2019 PC-04 32 18 36 5 0 9 0 55 5 22
2018 PC 26 40 15 7 0 12 0 76 8 89
2018 PC-02 27 55 0 9 0 9 0 90 10 11
2018 PC-03 20 37 20 10 0 15 0 66 11 41
2018 PC-04 26 39 17 4 0 13 0 75 5 23
2017 PC 29 32 18 9 0 11 1 69 11 76
2017 PC-03 24 29 21 13 0 13 0 61 15 38
2017 PC-04 30 35 17 9 0 9 0 71 10 23
2014 PC 19 24 27 7 3 19 1 54 13 68
2014 PC-02 16 25 25 0 0 34 0 62 0 12
2014 PC-03 16 23 35 10 0 16 0 46 12 31
2014 PC-04 33 27 20 0 7 13 0 69 8 15

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PC 6 94 104
2019 PC-04 0 100 22

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 14 5 13 2 1 52 14 55 7 123
2020 PC-02 19 8 12 0 4 42 15 64 9 26
2020 PC-03 13 4 10 1 0 59 12 60 5 68
2020 PC-04 9 4 17 4 0 48 17 38 13 23
2019 PC 11 10 13 0 2 50 13 58 5 105
2019 PC-02 18 12 0 0 6 47 18 83 17 17
2019 PC-03 13 9 15 0 0 47 15 60 0 53
2019 PC-04 5 9 18 0 0 59 9 43 0 22
2018 PC 11 5 16 2 0 58 8 47 7 88
2018 PC-02 18 0 9 0 0 45 27 67 0 11
2018 PC-03 10 5 13 5 0 65 3 46 15 40
2018 PC-04 13 9 26 0 0 43 9 45 0 23
2017 PC 9 9 17 0 0 54 10 52 0 77
2017 PC-03 5 15 18 0 0 59 3 53 0 39
2017 PC-04 13 4 17 0 0 52 13 50 0 23
2014 PC 7 4 18 0 1 56 13 38 5 68
2014 PC-02 0 8 17 0 0 66 8 33 0 12
2014 PC-03 6 6 16 0 0 61 10 44 0 31
2014 PC-04 13 0 27 0 0 34 27 32 0 15

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 36 29 11 3 1 19 2 82 5 123
2020 PC-02 42 19 8 0 4 27 0 84 5 26
2020 PC-03 37 32 9 4 0 18 0 84 5 68
2020 PC-04 26 30 22 4 0 13 4 68 5 23
2019 PC 42 24 13 2 3 15 1 78 6 105
2019 PC-02 41 29 12 0 6 12 0 80 7 17
2019 PC-03 47 25 6 4 2 15 2 86 7 53
2019 PC-04 32 23 27 0 0 18 0 67 0 22
2018 PC 32 39 15 2 0 13 0 81 3 88
2018 PC-02 18 64 9 0 0 9 0 90 0 11
2018 PC-03 28 35 18 5 0 15 0 74 6 40
2018 PC-04 35 35 17 0 0 13 0 80 0 23
2017 PC 30 27 16 3 3 21 1 73 7 77
2017 PC-03 21 33 15 3 5 23 0 70 10 39
2017 PC-04 39 22 17 0 0 22 0 78 0 23
2014 PC 26 24 21 1 1 27 0 68 4 68
2014 PC-02 24 17 25 0 0 34 0 62 0 12
2014 PC-03 23 26 23 3 0 26 0 65 4 31
2014 PC-04 40 27 20 0 0 13 0 77 0 15

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 PC 7 93 123
2020 PC-02 8 92 26
2020 PC-03 6 94 68
2020 PC-04 13 87 23

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 PC 8 92 123
2020 PC-02 12 88 26
2020 PC-03 9 91 68
2020 PC-04 4 96 23
2019 PC 12 88 105
2019 PC-02 6 94 17
2019 PC-03 8 92 53
2019 PC-04 27 73 22
2017 PC 13 87 77
2017 PC-03 13 87 39
2017 PC-04 22 78 23
2014 PC 20 80 68
2014 PC-02 0 100 12
2014 PC-03 19 81 31
2014 PC-04 33 67 15

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 PC 30 70 10

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 PC 90 10 10
2019 PC 92 8 13
2017 PC 80 20 10
2014 PC 93 7 14

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 PC 67 33 0 0 0 0 0 100 0 12
2014 PC 54 46 0 0 0 0 0 100 0 13

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 46 33 9 5 1 4 2 84 6 123
2020 PC-02 42 27 23 4 0 0 4 72 4 26
2020 PC-03 41 40 7 4 1 4 1 86 6 68
2020 PC-04 61 26 0 9 0 4 0 91 9 23
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 30 38 12 14 5 1 0 69 19 123
2020 PC-02 31 46 12 8 4 0 0 77 12 26
2020 PC-03 31 38 12 13 6 0 0 69 19 68
2020 PC-04 17 35 13 26 4 4 0 55 32 23

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 33 47 12 7 0 1 0 80 7 123
2020 PC-02 23 54 8 15 0 0 0 77 15 26
2020 PC-03 38 47 9 4 0 1 0 87 4 68
2020 PC-04 26 43 26 4 0 0 0 70 4 23

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 26 44 17 11 0 2 0 71 12 123
2020 PC-02 23 42 19 15 0 0 0 65 15 26
2020 PC-03 26 44 16 10 0 3 0 73 11 68
2020 PC-04 30 39 22 9 0 0 0 70 9 23

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 30 41 23 4 0 2 1 73 4 120
2020 PC-02 29 38 21 4 0 4 4 73 5 24
2020 PC-03 30 43 19 6 0 1 0 74 6 67
2020 PC-04 35 35 30 0 0 0 0 70 0 23

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 43 39 13 2 2 1 0 83 4 123
2020 PC-02 35 46 15 4 0 0 0 81 4 26
2020 PC-03 46 37 10 3 3 1 0 84 6 68
2020 PC-04 43 39 17 0 0 0 0 83 0 23

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 60 19 6 1 0 13 2 92 1 123
2020 PC-02 50 23 12 0 0 15 0 86 0 26
2020 PC-03 62 18 6 0 0 12 3 93 0 68
2020 PC-04 61 17 0 4 0 17 0 95 5 23

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 46 42 7 3 0 1 0 89 3 123
2020 PC-02 31 38 23 8 0 0 0 69 8 26
2020 PC-03 51 43 3 1 0 1 0 96 1 68
2020 PC-04 43 48 4 4 0 0 0 91 4 23

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 58 31 4 4 2 1 0 89 7 123
2020 PC-02 58 23 8 12 0 0 0 81 12 26
2020 PC-03 57 34 3 1 4 0 0 91 6 68
2020 PC-04 57 35 0 4 0 4 0 95 5 23

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 62 25 7 5 0 1 0 88 5 123
2020 PC-02 54 38 8 0 0 0 0 92 0 26
2020 PC-03 66 19 7 7 0 0 0 85 7 68
2020 PC-04 57 30 4 4 0 4 0 91 5 23

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 PC 100 0 25
2020 PC-04 100 0 20

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 4 56 12 28 0 0 0 60 28 25
2020 PC-04 5 60 10 25 0 0 0 65 25 20

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 44 40 8 7 1 0 0 84 8 123
2020 PC-02 54 27 12 4 4 0 0 81 8 26
2020 PC-03 40 50 4 6 0 0 0 90 6 68
2020 PC-04 39 26 17 17 0 0 0 65 17 23
2019 PC 27 47 12 8 2 5 0 77 10 105
2019 PC-02 29 29 24 6 0 12 0 67 7 17
2019 PC-03 34 45 4 9 2 6 0 84 12 53
2019 PC-04 14 50 27 5 5 0 0 64 9 22
2018 PC 36 43 16 3 1 1 0 80 5 89
2018 PC-02 45 27 27 0 0 0 0 73 0 11
2018 PC-03 37 41 15 2 2 2 0 80 5 41
2018 PC-04 30 39 22 9 0 0 0 70 9 23
2017 PC 29 40 17 12 3 0 0 69 14 77
2017 PC-03 23 39 26 8 5 0 0 62 13 39
2017 PC-04 39 30 9 22 0 0 0 70 22 23

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 43 34 10 10 2 2 0 78 12 122
2020 PC-02 50 31 4 12 0 4 0 84 12 26
2020 PC-03 42 34 9 12 3 0 0 76 15 67
2020 PC-04 39 35 17 4 0 4 0 77 5 23

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 55 34 9 2 0 0 0 89 2 122
2020 PC-02 58 31 12 0 0 0 0 88 0 26
2020 PC-03 55 33 9 3 0 0 0 88 3 67
2020 PC-04 48 48 4 0 0 0 0 96 0 23

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 34 32 16 14 4 1 0 66 18 122
2020 PC-02 46 31 8 12 4 0 0 77 15 26
2020 PC-03 29 38 18 9 6 0 0 68 15 68
2020 PC-04 23 18 18 36 0 5 0 43 38 22
2019 PC 16 40 19 17 5 2 0 58 23 104
2019 PC-02 18 41 6 29 6 0 0 59 35 17
2019 PC-03 19 42 13 19 4 2 0 63 24 52
2019 PC-04 9 36 36 9 5 5 0 48 14 22
2018 PC 25 47 13 10 1 3 0 74 12 89
2018 PC-02 36 45 9 0 0 9 0 90 0 11
2018 PC-03 20 54 12 10 2 2 0 75 13 41
2018 PC-04 22 48 9 22 0 0 0 70 22 23
2017 PC 25 36 22 11 5 1 0 62 16 77
2017 PC-03 20 33 23 11 10 3 0 55 21 39
2017 PC-04 39 26 22 13 0 0 0 65 13 23

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 8 64 8 12 8 0 0 72 20 25
2020 PC-04 10 60 10 10 10 0 0 70 20 20
2019 PC 8 36 20 20 12 4 0 46 33 25
2019 PC-04 11 39 6 22 17 6 0 53 41 18

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 53 17 17 7 4 0 2 72 11 123
2020 PC-02 31 23 23 12 4 0 8 58 17 26
2020 PC-03 62 16 13 6 1 0 1 79 7 68
2020 PC-04 52 9 22 4 13 0 0 61 17 23

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 37 31 18 6 8 0 0 68 14 122
2020 PC-02 35 19 31 12 4 0 0 54 15 26
2020 PC-03 40 31 16 6 7 0 0 71 13 68
2020 PC-04 23 45 14 0 18 0 0 68 18 22
2019 PC 15 40 19 11 14 0 0 55 26 105
2019 PC-02 18 35 12 6 29 0 0 53 35 17
2019 PC-03 23 38 19 9 11 0 0 60 21 53
2019 PC-04 5 50 18 18 9 0 0 55 27 22
2018 PC 17 28 27 15 10 0 2 47 26 88
2018 PC-02 18 18 27 0 27 0 9 40 30 11
2018 PC-03 20 32 22 20 5 0 2 53 25 41
2018 PC-04 13 26 39 9 13 0 0 39 22 23
2017 PC 10 18 26 20 25 0 1 29 45 77
2017 PC-03 13 15 33 16 23 0 0 28 39 39
2017 PC-04 13 9 26 22 26 0 4 23 50 23

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 11 16 24 28 20 1 0 27 48 123
2020 PC-02 12 23 35 12 15 4 0 36 28 26
2020 PC-03 15 15 21 31 19 0 0 29 50 68
2020 PC-04 0 17 17 30 35 0 0 17 65 23
2019 PC 11 19 24 26 19 0 1 31 45 105
2019 PC-02 24 24 18 24 12 0 0 47 35 17
2019 PC-03 13 23 23 26 13 0 2 37 40 53
2019 PC-04 5 9 18 27 41 0 0 14 68 22
2018 PC 6 20 25 33 14 0 2 27 48 88
2018 PC-02 9 27 27 27 9 0 0 36 36 11
2018 PC-03 7 12 32 24 20 0 5 21 46 41
2018 PC-04 0 26 17 48 9 0 0 26 57 23
2017 PC 9 19 33 26 12 1 0 29 38 77
2017 PC-03 8 23 23 28 18 0 0 31 46 39
2017 PC-04 4 17 43 22 9 4 0 23 32 23

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 15 13 26 23 21 2 0 29 45 123
2020 PC-02 27 8 27 12 19 8 0 38 33 26
2020 PC-03 16 10 26 26 21 0 0 26 47 68
2020 PC-04 4 22 22 26 26 0 0 26 52 23
2019 PC 8 25 33 16 18 0 0 32 34 105
2019 PC-02 24 6 35 18 18 0 0 29 35 17
2019 PC-03 8 32 34 15 11 0 0 40 26 53
2019 PC-04 0 14 32 27 27 0 0 14 55 22
2018 PC 6 28 33 22 8 0 3 35 31 88
2018 PC-02 9 27 36 18 9 0 0 36 27 11
2018 PC-03 5 27 37 15 10 0 7 34 26 41
2018 PC-04 4 30 30 30 4 0 0 35 35 23
2017 PC 8 29 35 22 5 1 0 37 28 77
2017 PC-03 5 26 33 33 3 0 0 31 36 39
2017 PC-04 4 30 39 9 13 4 0 36 23 23

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 20 20 22 20 16 2 0 40 38 122
2020 PC-02 23 27 23 8 12 8 0 54 21 26
2020 PC-03 25 18 21 21 16 0 0 43 37 68
2020 PC-04 5 14 23 36 23 0 0 18 59 22
2019 PC 12 24 29 17 18 0 0 36 35 105
2019 PC-02 24 18 47 6 6 0 0 41 12 17
2019 PC-03 15 30 21 15 19 0 0 45 34 53
2019 PC-04 0 23 18 32 27 0 0 23 59 22
2018 PC 7 27 28 17 18 1 1 35 36 88
2018 PC-02 0 55 18 9 18 0 0 55 27 11
2018 PC-03 10 20 32 17 17 2 2 31 36 41
2018 PC-04 4 26 30 13 26 0 0 30 39 23
2017 PC 11 26 27 17 17 1 0 38 34 77
2017 PC-03 13 26 33 16 13 0 0 38 28 39
2017 PC-04 9 26 17 17 26 4 0 36 45 23

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 27 22 22 19 9 0 1 50 28 122
2020 PC-02 35 27 15 19 4 0 0 62 23 26
2020 PC-03 29 22 24 13 10 0 1 52 24 68
2020 PC-04 9 14 32 36 9 0 0 23 45 22
2019 PC 23 34 19 9 14 0 1 57 23 104
2019 PC-02 41 18 24 12 6 0 0 59 18 17
2019 PC-03 23 42 15 8 11 0 2 65 19 53
2019 PC-04 14 24 24 10 29 0 0 38 38 21
2018 PC 20 34 22 16 5 0 3 56 21 88
2018 PC-02 27 45 27 0 0 0 0 73 0 11
2018 PC-03 17 39 10 20 7 0 7 61 29 41
2018 PC-04 22 22 35 17 4 0 0 43 22 23
2017 PC 19 47 21 8 4 1 0 67 12 77
2017 PC-03 15 51 18 16 0 0 0 66 16 39
2017 PC-04 22 39 22 0 13 4 0 64 14 23

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 14 28 22 19 17 0 0 42 36 123
2020 PC-02 15 50 4 19 12 0 0 65 31 26
2020 PC-03 16 28 26 13 16 0 0 44 29 68
2020 PC-04 4 9 30 30 26 0 0 13 57 23
2019 PC 18 26 26 15 13 0 1 45 29 104
2019 PC-02 29 35 18 18 0 0 0 65 18 17
2019 PC-03 19 33 23 12 12 0 2 53 24 52
2019 PC-04 9 5 36 23 27 0 0 14 50 22
2018 PC 15 34 24 19 7 1 0 49 26 88
2018 PC-02 27 36 0 36 0 0 0 64 36 11
2018 PC-03 15 39 22 12 10 2 0 55 23 41
2018 PC-04 9 13 39 30 9 0 0 22 39 23
2017 PC 15 40 22 10 12 0 0 56 22 77
2017 PC-03 18 39 23 10 10 0 0 56 20 39
2017 PC-04 9 39 17 17 17 0 0 48 35 23

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 24 25 15 13 15 0 7 54 31 123
2020 PC-02 42 19 12 12 4 0 12 70 17 26
2020 PC-03 22 26 21 13 10 0 7 52 25 68
2020 PC-04 13 26 4 13 43 0 0 39 57 23

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 28 33 29 5 5 1 0 61 10 123
2020 PC-02 46 31 8 12 4 0 0 77 15 26
2020 PC-03 24 29 35 4 6 1 0 54 10 68
2020 PC-04 13 39 43 0 4 0 0 52 4 23
2019 PC 22 35 26 10 6 1 1 58 16 105
2019 PC-02 29 12 35 12 12 0 0 41 24 17
2019 PC-03 19 45 23 6 4 2 2 67 10 53
2019 PC-04 18 32 32 14 5 0 0 50 18 22
2018 PC 20 39 33 5 1 1 1 60 6 88
2018 PC-02 18 18 55 9 0 0 0 36 9 11
2018 PC-03 22 39 34 0 0 2 2 64 0 41
2018 PC-04 13 39 30 13 4 0 0 52 17 23
2017 PC 27 32 21 14 5 0 0 60 20 77
2017 PC-03 18 43 21 15 3 0 0 61 18 39
2017 PC-04 30 17 26 13 13 0 0 48 26 23

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 17 40 30 7 6 1 0 57 12 123
2020 PC-02 27 31 31 4 8 0 0 58 12 26
2020 PC-03 15 37 35 4 7 1 0 52 12 68
2020 PC-04 13 48 22 17 0 0 0 61 17 23
2019 PC 15 37 30 10 6 1 1 53 17 105
2019 PC-02 29 6 35 29 0 0 0 35 29 17
2019 PC-03 15 47 25 6 4 2 2 65 10 53
2019 PC-04 9 45 23 9 14 0 0 55 23 22
2018 PC 19 47 27 5 0 1 1 67 5 88
2018 PC-02 18 55 9 18 0 0 0 73 18 11
2018 PC-03 22 46 27 0 0 2 2 72 0 41
2018 PC-04 9 57 26 9 0 0 0 65 9 23
2017 PC 15 44 22 16 3 0 0 60 18 77
2017 PC-03 13 46 23 18 0 0 0 59 18 39
2017 PC-04 13 39 26 13 9 0 0 52 22 23

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 28 33 30 3 6 0 0 61 9 123
2020 PC-02 35 23 31 8 4 0 0 58 12 26
2020 PC-03 28 34 28 1 9 0 0 62 10 68
2020 PC-04 26 30 43 0 0 0 0 57 0 23
2019 PC 20 43 24 8 4 1 0 64 12 104
2019 PC-02 24 29 24 18 6 0 0 53 24 17
2019 PC-03 19 45 25 6 4 2 0 65 10 53
2019 PC-04 24 33 33 5 5 0 0 57 10 21
2018 PC 17 44 30 5 2 1 1 63 7 88
2018 PC-02 36 36 27 0 0 0 0 73 0 11
2018 PC-03 12 32 44 5 2 2 2 46 8 41
2018 PC-04 9 70 9 9 4 0 0 78 13 23
2017 PC 19 39 26 12 4 0 0 58 16 77
2017 PC-03 13 49 21 15 3 0 0 62 18 39
2017 PC-04 35 22 30 4 9 0 0 57 13 23

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 45 38 11 4 2 0 0 83 7 122
2020 PC-02 58 31 4 4 4 0 0 88 8 26
2020 PC-03 46 39 9 3 3 0 0 85 6 67
2020 PC-04 26 43 22 9 0 0 0 70 9 23
2019 PC 41 32 13 7 6 2 0 75 13 104
2019 PC-02 41 35 12 0 6 6 0 81 6 17
2019 PC-03 44 29 13 8 4 2 0 75 12 52
2019 PC-04 32 50 9 5 5 0 0 82 9 22

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 24 25 31 16 4 0 0 48 20 122
2020 PC-02 32 28 16 12 12 0 0 60 24 25
2020 PC-03 16 31 32 18 3 0 0 47 21 68
2020 PC-04 35 9 43 13 0 0 0 43 13 23

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 28 25 30 13 4 0 0 53 17 122
2020 PC-02 31 31 27 8 4 0 0 62 12 26
2020 PC-03 28 25 25 16 4 0 0 54 21 67
2020 PC-04 22 26 39 9 4 0 0 48 13 23
2019 PC 23 37 22 10 8 1 0 61 17 105
2019 PC-02 35 24 29 0 12 0 0 59 12 17
2019 PC-03 23 38 23 9 6 2 0 62 15 53
2019 PC-04 23 36 14 18 9 0 0 59 27 22
2018 PC 18 45 22 11 1 1 1 65 13 87
2018 PC-02 36 45 9 9 0 0 0 82 9 11
2018 PC-03 18 38 23 18 0 3 3 58 18 40
2018 PC-04 9 52 30 4 4 0 0 61 9 23
2017 PC 22 44 16 13 5 0 0 66 18 77
2017 PC-03 28 36 15 15 5 0 0 64 20 39
2017 PC-04 17 48 17 13 4 0 0 65 17 23

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 39 32 19 9 2 0 0 70 11 122
2020 PC-02 38 23 15 19 4 0 0 62 23 26
2020 PC-03 37 40 16 6 0 0 0 78 6 67
2020 PC-04 43 17 26 9 4 0 0 61 13 23
2019 PC 49 25 13 10 3 1 0 75 13 104
2019 PC-02 59 18 18 6 0 0 0 76 6 17
2019 PC-03 52 27 8 8 4 2 0 80 12 52
2019 PC-04 41 23 18 14 5 0 0 64 18 22
2018 PC 44 33 14 5 5 0 0 77 9 88
2018 PC-02 27 45 9 9 9 0 0 73 18 11
2018 PC-03 51 32 10 5 2 0 0 83 7 41
2018 PC-04 35 30 26 4 4 0 0 65 9 23
2017 PC 52 31 13 3 1 0 0 83 4 77
2017 PC-03 44 41 15 0 0 0 0 85 0 39
2017 PC-04 57 22 13 4 4 0 0 78 9 23

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 21 43 22 12 2 0 0 64 14 121
2020 PC-02 27 42 8 23 0 0 0 69 23 26
2020 PC-03 20 44 24 11 2 0 0 64 12 66
2020 PC-04 17 43 30 4 4 0 0 61 9 23

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 69 19 6 2 0 1 4 92 2 122
2020 PC-02 62 15 12 8 0 0 4 80 8 26
2020 PC-03 73 15 6 0 0 1 4 94 0 67
2020 PC-04 65 35 0 0 0 0 0 100 0 23
2019 PC 80 9 3 2 0 1 6 95 2 104
2019 PC-02 76 12 0 0 0 6 6 100 0 17
2019 PC-03 81 6 2 2 0 0 10 96 2 52
2019 PC-04 86 5 5 5 0 0 0 91 5 22
2018 PC 71 21 2 1 0 2 2 96 1 87
2018 PC-02 55 18 9 0 0 9 9 89 0 11
2018 PC-03 83 13 3 0 0 0 3 97 0 40
2018 PC-04 57 35 0 4 0 4 0 95 5 23

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 88 7 2 1 0 1 2 97 1 121
2020 PC-02 85 4 4 0 0 4 4 96 0 26
2020 PC-03 91 6 2 0 0 0 2 98 0 66
2020 PC-04 83 9 4 4 0 0 0 91 4 23
2019 PC 80 10 5 4 1 0 1 90 5 104
2019 PC-02 76 6 12 0 0 0 6 88 0 17
2019 PC-03 79 8 6 6 2 0 0 87 8 53
2019 PC-04 86 14 0 0 0 0 0 100 0 21
2018 PC 76 14 5 0 1 3 1 94 1 88
2018 PC-02 82 18 0 0 0 0 0 100 0 11
2018 PC-03 73 17 5 0 0 2 2 95 0 41
2018 PC-04 65 13 9 0 4 9 0 86 5 23
2017 PC 75 13 4 4 0 0 4 92 4 77
2017 PC-03 69 18 0 8 0 0 5 92 8 39
2017 PC-04 74 9 13 0 0 0 4 86 0 23

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 61 30 7 1 0 1 0 92 1 122
2020 PC-02 88 12 0 0 0 0 0 100 0 26
2020 PC-03 48 40 9 1 0 1 0 89 2 67
2020 PC-04 65 22 13 0 0 0 0 87 0 23
2019 PC 62 26 7 5 0 0 1 88 5 105
2019 PC-02 53 24 6 12 0 0 6 81 13 17
2019 PC-03 66 23 8 4 0 0 0 89 4 53
2019 PC-04 64 32 5 0 0 0 0 95 0 22
2018 PC 64 27 8 0 1 0 0 91 1 89
2018 PC-02 45 36 18 0 0 0 0 82 0 11
2018 PC-03 68 24 7 0 0 0 0 93 0 41
2018 PC-04 52 35 9 0 4 0 0 87 4 23
2017 PC 58 27 5 5 1 0 3 88 7 77
2017 PC-03 56 28 5 3 3 0 5 89 5 39
2017 PC-04 61 26 4 9 0 0 0 87 9 23

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 64 25 7 3 1 0 0 89 4 122
2020 PC-02 81 15 4 0 0 0 0 96 0 26
2020 PC-03 51 33 9 6 1 0 0 84 7 67
2020 PC-04 74 22 4 0 0 0 0 96 0 23
2019 PC 62 22 7 5 3 0 2 85 8 105
2019 PC-02 71 12 0 0 6 0 12 93 7 17
2019 PC-03 57 26 9 6 2 0 0 83 8 53
2019 PC-04 73 18 5 5 0 0 0 91 5 22
2018 PC 61 25 10 2 2 0 0 85 4 89
2018 PC-02 73 18 9 0 0 0 0 91 0 11
2018 PC-03 54 29 12 5 0 0 0 83 5 41
2018 PC-04 52 26 13 0 9 0 0 78 9 23
2017 PC 60 25 12 1 3 0 0 84 4 77
2017 PC-03 49 34 10 3 5 0 0 82 8 39
2017 PC-04 78 9 13 0 0 0 0 87 0 23

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 68 9 2 1 1 2 17 95 2 122
2020 PC-02 69 0 0 0 0 4 27 100 0 26
2020 PC-03 66 9 3 1 0 1 19 94 2 67
2020 PC-04 70 22 0 0 4 0 4 95 5 23
2019 PC 59 12 2 0 1 0 26 96 1 105
2019 PC-02 53 12 0 0 0 0 35 100 0 17
2019 PC-03 68 2 0 0 0 0 30 100 0 53
2019 PC-04 36 41 5 0 5 0 14 89 5 22
2018 PC 52 15 3 1 1 0 28 92 3 89
2018 PC-02 45 9 0 0 0 0 45 100 0 11
2018 PC-03 46 12 0 0 0 0 41 100 0 41
2018 PC-04 52 22 9 4 4 0 9 81 10 23
2017 PC 60 10 8 0 0 0 22 90 0 77
2017 PC-03 56 10 5 0 0 0 28 93 0 39
2017 PC-04 57 17 17 0 0 0 9 81 0 23

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 56 25 15 2 1 0 1 82 3 123
2020 PC-02 73 23 4 0 0 0 0 96 0 26
2020 PC-03 51 29 12 4 1 0 1 82 6 68
2020 PC-04 39 22 39 0 0 0 0 61 0 23
2019 PC 50 33 10 3 3 0 1 85 6 105
2019 PC-02 47 41 12 0 0 0 0 88 0 17
2019 PC-03 51 30 8 6 4 0 2 83 10 53
2019 PC-04 32 45 18 0 5 0 0 77 5 22
2018 PC 44 39 11 3 1 0 1 84 5 88
2018 PC-02 30 70 0 0 0 0 0 100 0 10
2018 PC-03 41 39 12 5 0 0 2 83 5 41
2018 PC-04 39 30 22 4 4 0 0 70 9 23
2017 PC 39 34 23 1 1 0 1 74 3 77
2017 PC-03 38 33 26 0 3 0 0 72 3 39
2017 PC-04 35 30 26 4 0 0 4 68 5 23

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 66 17 11 3 2 0 0 83 6 123
2020 PC-02 50 19 12 12 8 0 0 69 19 26
2020 PC-03 68 18 12 1 1 0 0 85 3 68
2020 PC-04 78 17 4 0 0 0 0 96 0 23
2019 PC 71 16 7 0 4 0 2 89 4 105
2019 PC-02 59 18 12 0 12 0 0 76 12 17
2019 PC-03 70 17 8 0 4 0 2 88 4 53
2019 PC-04 86 9 0 0 0 0 5 100 0 22
2018 PC 71 20 2 3 1 0 2 93 5 89
2018 PC-02 73 18 0 0 9 0 0 91 9 11
2018 PC-03 68 24 2 2 0 0 2 95 3 41
2018 PC-04 78 17 0 0 0 0 4 100 0 23
2017 PC 66 11 8 3 4 0 8 85 7 77
2017 PC-03 59 18 5 5 0 0 13 88 6 39
2017 PC-04 87 0 4 0 4 0 4 91 5 23

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 42 27 18 8 2 2 1 71 11 122
2020 PC-02 50 23 15 4 4 4 0 76 8 26
2020 PC-03 40 33 16 9 1 0 0 73 10 67
2020 PC-04 43 13 26 13 4 0 0 57 17 23
2019 PC 45 39 12 2 2 0 0 84 4 105
2019 PC-02 59 29 6 6 0 0 0 88 6 17
2019 PC-03 42 38 17 2 2 0 0 79 4 53
2019 PC-04 41 45 14 0 0 0 0 86 0 22
2018 PC 39 43 13 2 2 0 0 82 4 89
2018 PC-02 36 45 18 0 0 0 0 82 0 11
2018 PC-03 34 49 12 2 2 0 0 83 5 41
2018 PC-04 48 30 13 4 4 0 0 78 9 23
2017 PC 38 36 16 6 0 0 4 77 7 77
2017 PC-03 28 43 23 3 0 0 3 73 3 39
2017 PC-04 43 26 9 13 0 0 9 76 14 23

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 20 37 35 5 2 0 0 57 7 122
2020 PC-02 19 42 27 8 4 0 0 62 12 26
2020 PC-03 26 37 31 4 1 0 0 63 6 68
2020 PC-04 9 32 50 5 5 0 0 41 9 22

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 6 31 41 19 4 0 0 37 23 123
2020 PC-02 8 46 27 15 4 0 0 54 19 26
2020 PC-03 7 29 37 21 6 0 0 37 26 68
2020 PC-04 0 13 70 17 0 0 0 13 17 23
2019 PC 4 29 42 23 3 0 0 32 26 105
2019 PC-02 12 24 47 18 0 0 0 35 18 17
2019 PC-03 4 36 36 21 4 0 0 40 25 53
2019 PC-04 0 14 55 32 0 0 0 14 32 22
2018 PC 7 31 38 19 3 0 1 39 23 89
2018 PC-02 0 45 36 18 0 0 0 45 18 11
2018 PC-03 10 27 41 15 5 0 2 38 20 41
2018 PC-04 0 35 26 35 4 0 0 35 39 23
2017 PC 9 22 51 14 4 0 0 31 18 77
2017 PC-03 10 20 49 15 5 0 0 31 21 39
2017 PC-04 4 26 48 17 4 0 0 30 22 23

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 8 32 39 16 5 0 0 21 40 123
2020 PC-02 4 23 35 23 15 0 0 38 27 26
2020 PC-03 10 24 46 18 3 0 0 21 34 68
2020 PC-04 9 70 13 9 0 0 0 9 78 23
2019 PC 8 27 43 18 4 0 0 22 35 103
2019 PC-02 0 24 47 24 6 0 0 29 24 17
2019 PC-03 6 25 45 19 6 0 0 25 30 53
2019 PC-04 19 33 33 14 0 0 0 14 52 21
2018 PC 8 18 46 21 7 0 0 28 26 89
2018 PC-02 9 18 45 27 0 0 0 27 27 11
2018 PC-03 10 20 46 17 7 0 0 24 29 41
2018 PC-04 9 22 48 22 0 0 0 22 30 23
2017 PC 4 24 40 26 6 0 0 32 27 77
2017 PC-03 8 18 36 33 5 0 0 39 26 39
2017 PC-04 0 30 48 17 4 0 0 22 30 23
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 22 50 27 1 70 30 123
2020 PC-02 27 27 42 4 50 50 26
2020 PC-03 25 54 21 0 69 31 68
2020 PC-04 9 61 30 0 88 13 23

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 PC 52 48 27
2020 PC-03 53 47 17

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 52 24 6 5 2 2 9 85 8 123
2020 PC-02 50 27 8 4 0 4 8 87 4 26
2020 PC-03 51 24 6 6 1 1 10 85 8 68
2020 PC-04 52 22 4 4 9 0 9 81 14 23
2019 PC 40 22 18 9 4 1 6 67 13 104
2019 PC-02 41 24 6 18 6 0 6 69 25 17
2019 PC-03 43 13 26 8 2 0 8 61 10 53
2019 PC-04 38 33 19 0 5 5 0 75 5 21
2018 PC 52 25 4 6 6 1 7 83 12 89
2018 PC-02 45 36 0 0 9 9 0 90 10 11
2018 PC-03 54 22 2 7 5 0 10 84 14 41
2018 PC-04 43 26 13 4 4 0 9 76 10 23

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 11 22 19 15 33 0 0 33 48 27
2020 PC-03 12 18 24 6 41 0 0 29 47 17

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PC 15 22 15 15 33 0 0 37 48 27
2020 PC-03 18 29 12 6 35 0 0 47 41 17
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