2020 Public Service Employee Survey Results by Theme for Impact Assessment Agency of Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - EC

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

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Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 34 38 13 12 3 0 0 71 15 98
2020 EC-04 50 21 14 14 0 0 0 71 14 14
2020 EC-05 21 58 16 5 0 0 0 79 5 19
2020 EC-06 35 35 15 10 5 0 0 70 15 20
2020 EC-07 32 45 6 10 6 0 0 77 16 31
2019 EC 32 42 8 13 6 0 0 74 18 72
2019 EC-04 18 45 18 18 0 0 0 64 18 11
2019 EC-05 47 41 6 0 6 0 0 88 6 17
2019 EC-06 31 50 6 6 6 0 0 81 13 16
2019 EC-07 50 25 6 13 6 0 0 75 19 16
2018 EC 29 48 3 13 6 0 0 77 19 31
2017 EC 39 50 0 6 6 0 0 89 11 18
2014 EC 29 43 10 19 0 0 0 71 19 21

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 44 30 11 12 3 0 0 73 15 98
2020 EC-04 57 21 14 7 0 0 0 79 7 14
2020 EC-05 37 32 16 16 0 0 0 68 16 19
2020 EC-06 55 25 10 10 0 0 0 80 10 20
2020 EC-07 39 29 6 16 10 0 0 68 26 31
2019 EC 38 35 8 13 7 0 0 72 19 72
2019 EC-04 36 55 0 0 9 0 0 91 9 11
2019 EC-05 29 35 12 18 6 0 0 65 24 17
2019 EC-06 44 38 0 13 6 0 0 81 19 16
2019 EC-07 50 13 13 19 6 0 0 63 25 16
2018 EC 35 39 6 10 10 0 0 74 19 31
2017 EC 45 33 6 11 6 0 0 78 16 18

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 41 37 11 9 1 0 0 78 10 97
2020 EC-04 36 29 29 0 7 0 0 64 7 14
2020 EC-05 42 37 11 11 0 0 0 79 11 19
2020 EC-06 50 35 5 10 0 0 0 85 10 20
2020 EC-07 40 43 3 13 0 0 0 83 13 30
2019 EC 35 39 14 8 3 0 0 75 11 71
2019 EC-04 27 27 27 9 9 0 0 55 18 11
2019 EC-05 41 53 0 6 0 0 0 94 6 17
2019 EC-06 38 50 13 0 0 0 0 88 0 16
2019 EC-07 56 13 19 13 0 0 0 69 13 16
2018 EC 45 38 10 0 7 0 0 83 7 29
2017 EC 56 33 0 6 6 0 0 89 11 18
2014 EC 43 33 10 14 0 0 0 76 14 21

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 39 40 9 11 1 0 0 79 12 98
2020 EC-04 43 43 7 7 0 0 0 86 7 14
2020 EC-05 26 53 16 5 0 0 0 79 5 19
2020 EC-06 40 40 10 10 0 0 0 80 10 20
2020 EC-07 45 35 6 10 3 0 0 81 13 31
2019 EC 36 43 7 10 4 0 0 79 14 72
2019 EC-04 27 55 0 9 9 0 0 82 18 11
2019 EC-05 41 53 6 0 0 0 0 94 0 17
2019 EC-06 38 44 6 6 6 0 0 81 13 16
2019 EC-07 50 19 13 13 6 0 0 69 19 16
2018 EC 32 45 3 13 6 0 0 77 19 31
2017 EC 33 50 6 6 6 0 0 83 11 18
2014 EC 24 43 29 5 0 0 0 67 5 21

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 50 33 7 9 0 1 0 84 9 98
2020 EC-04 50 43 0 0 0 7 0 100 0 14
2020 EC-05 26 47 21 5 0 0 0 74 5 19
2020 EC-06 60 25 5 10 0 0 0 85 10 20
2020 EC-07 55 26 3 16 0 0 0 81 16 31
2019 EC 46 35 7 7 4 1 0 82 11 72
2019 EC-04 36 45 0 9 9 0 0 82 18 11
2019 EC-05 29 47 12 12 0 0 0 76 12 17
2019 EC-06 63 25 0 0 6 6 0 93 7 16
2019 EC-07 56 25 13 0 6 0 0 81 6 16
2018 EC 47 23 17 7 7 0 0 70 13 30
2017 EC 50 34 6 6 6 0 0 83 11 18
2014 EC 29 43 14 5 5 5 0 75 10 21

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 46 35 5 11 1 1 0 82 13 96
2020 EC-04 50 43 0 0 0 7 0 100 0 14
2020 EC-05 21 53 21 5 0 0 0 74 5 19
2020 EC-06 53 21 5 16 5 0 0 74 21 19
2020 EC-07 53 30 0 17 0 0 0 83 17 30
2019 EC 39 46 7 6 3 0 0 85 8 72
2019 EC-04 36 45 0 9 9 0 0 82 18 11
2019 EC-05 29 47 18 6 0 0 0 76 6 17
2019 EC-06 56 31 6 6 0 0 0 88 6 16
2019 EC-07 56 31 6 0 6 0 0 88 6 16
2018 EC 48 28 10 3 10 0 0 76 14 29
2017 EC 55 28 6 6 6 0 0 83 11 18
2014 EC 29 48 14 10 0 0 0 76 10 21

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 39 23 17 11 6 3 0 64 18 98
2020 EC-04 43 21 21 0 7 7 0 69 8 14
2020 EC-05 21 37 26 11 5 0 0 58 16 19
2020 EC-06 45 20 15 5 10 5 0 68 16 20
2020 EC-07 45 13 16 19 6 0 0 58 26 31
2019 EC 28 35 17 17 3 1 0 63 20 72
2019 EC-04 9 64 9 9 9 0 0 73 18 11
2019 EC-05 29 24 18 29 0 0 0 53 29 17
2019 EC-06 44 31 13 6 0 6 0 80 7 16
2019 EC-07 31 31 25 6 6 0 0 63 13 16
2018 EC 42 16 19 13 6 3 0 60 20 31
2017 EC 50 17 11 17 6 0 0 67 22 18
2014 EC 14 29 29 19 5 5 0 45 25 21
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 60 26 7 5 0 0 2 88 5 98
2020 EC-04 43 29 21 0 0 0 7 77 0 14
2020 EC-05 53 32 11 5 0 0 0 84 5 19
2020 EC-06 60 30 5 5 0 0 0 90 5 20
2020 EC-07 68 19 0 10 0 0 3 90 10 31
2019 EC 60 22 6 4 6 3 0 84 10 72
2019 EC-04 55 27 9 0 9 0 0 82 9 11
2019 EC-05 71 0 12 12 0 6 0 75 13 17
2019 EC-06 56 31 0 6 6 0 0 88 13 16
2019 EC-07 63 25 0 0 6 6 0 93 7 16

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 57 20 12 6 3 0 1 78 9 98
2020 EC-04 57 29 14 0 0 0 0 86 0 14
2020 EC-05 42 26 11 16 5 0 0 68 21 19
2020 EC-06 70 10 15 5 0 0 0 80 5 20
2020 EC-07 52 23 13 6 3 0 3 77 10 31
2019 EC 51 21 10 13 6 0 0 72 18 71
2019 EC-04 55 36 0 0 9 0 0 91 9 11
2019 EC-05 24 35 18 18 6 0 0 59 24 17
2019 EC-06 69 13 0 13 6 0 0 81 19 16
2019 EC-07 56 6 19 19 0 0 0 63 19 16
2018 EC 45 29 6 16 3 0 0 74 19 31
2017 EC 55 34 0 11 0 0 0 89 11 18
2014 EC 62 14 14 10 0 0 0 76 10 21

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 58 24 7 5 3 1 1 84 8 98
2020 EC-04 64 29 7 0 0 0 0 93 0 14
2020 EC-05 47 32 5 5 11 0 0 79 16 19
2020 EC-06 65 15 10 10 0 0 0 80 10 20
2020 EC-07 55 26 10 3 0 3 3 86 3 31
2019 EC 46 31 11 8 4 0 0 76 13 72
2019 EC-04 36 45 9 0 9 0 0 82 9 11
2019 EC-05 35 29 12 18 6 0 0 65 24 17
2019 EC-06 50 31 13 6 0 0 0 81 6 16
2019 EC-07 56 25 19 0 0 0 0 81 0 16
2018 EC 45 32 3 6 13 0 0 77 19 31
2017 EC 61 28 0 5 6 0 0 89 11 18
2014 EC 62 19 5 14 0 0 0 81 14 21

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 49 26 10 8 1 6 0 79 10 98
2020 EC-04 57 21 14 0 0 7 0 85 0 14
2020 EC-05 47 21 11 5 5 11 0 76 12 19
2020 EC-06 50 20 0 20 0 10 0 78 22 20
2020 EC-07 45 35 13 6 0 0 0 81 6 31
2019 EC 36 39 11 4 1 8 0 82 6 72
2019 EC-04 55 36 0 0 9 0 0 91 9 11
2019 EC-05 24 47 24 0 0 6 0 75 0 17
2019 EC-06 50 25 6 6 0 13 0 86 7 16
2019 EC-07 38 38 13 0 0 13 0 86 0 16
2018 EC 55 26 6 10 3 0 0 81 13 31
2017 EC 56 28 0 6 0 11 0 94 6 18
2014 EC 38 33 19 5 5 0 0 71 10 21

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 37 38 10 13 0 2 0 76 14 98
2020 EC-04 57 36 0 0 0 7 0 100 0 14
2020 EC-05 26 37 16 16 0 5 0 67 17 19
2020 EC-06 40 35 5 20 0 0 0 75 20 20
2020 EC-07 29 42 13 16 0 0 0 71 16 31
2019 EC 34 41 20 4 0 1 0 76 4 71
2019 EC-04 64 18 18 0 0 0 0 82 0 11
2019 EC-05 24 59 18 0 0 0 0 82 0 17
2019 EC-06 47 33 7 7 0 7 0 86 7 15
2019 EC-07 31 44 19 6 0 0 0 75 6 16
2018 EC 39 39 6 13 3 0 0 77 16 31
2017 EC 56 28 6 11 0 0 0 83 11 18
2014 EC 38 38 10 10 5 0 0 76 14 21

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 27 35 16 16 3 3 0 63 20 98
2020 EC-04 29 36 21 7 0 7 0 69 8 14
2020 EC-05 21 26 26 16 5 5 0 50 22 19
2020 EC-06 30 25 10 30 0 5 0 58 32 20
2020 EC-07 13 45 19 16 6 0 0 58 23 31
2019 EC 16 47 17 11 1 7 0 68 14 70
2019 EC-04 45 36 9 9 0 0 0 82 9 11
2019 EC-05 6 59 24 6 0 6 0 69 6 17
2019 EC-06 25 38 6 19 0 13 0 71 21 16
2019 EC-07 7 53 20 0 7 13 0 69 8 15
2018 EC 26 45 10 13 6 0 0 71 19 31
2017 EC 39 44 11 6 0 0 0 83 6 18
2014 EC 24 38 24 10 5 0 0 62 14 21

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 21 40 11 19 7 1 0 62 27 98
2020 EC-04 29 36 14 14 0 7 0 69 15 14
2020 EC-05 16 37 21 21 5 0 0 53 26 19
2020 EC-06 30 30 5 25 10 0 0 60 35 20
2020 EC-07 13 55 6 13 13 0 0 68 26 31
2019 EC 7 51 14 21 3 4 0 61 25 72
2019 EC-04 18 55 9 18 0 0 0 73 18 11
2019 EC-05 0 71 18 12 0 0 0 71 12 17
2019 EC-06 13 19 13 38 0 19 0 38 46 16
2019 EC-07 6 63 13 13 6 0 0 69 19 16
2018 EC 19 39 10 23 10 0 0 58 32 31
2017 EC 11 56 22 0 11 0 0 67 11 18
2014 EC 10 29 29 29 5 0 0 38 33 21
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 40 41 11 6 2 0 0 81 8 98
2020 EC-04 57 29 14 0 0 0 0 86 0 14
2020 EC-05 26 47 11 11 5 0 0 74 16 19
2020 EC-06 50 35 10 5 0 0 0 85 5 20
2020 EC-07 26 48 16 6 3 0 0 74 10 31
2019 EC 38 38 13 8 3 1 0 76 11 72
2019 EC-04 45 36 9 0 9 0 0 82 9 11
2019 EC-05 24 53 12 12 0 0 0 76 12 17
2019 EC-06 44 25 6 19 6 0 0 69 25 16
2019 EC-07 50 13 25 6 0 6 0 67 7 16
2018 EC 29 35 13 13 10 0 0 65 23 31
2017 EC 39 34 11 11 6 0 0 72 16 18
2014 EC 19 48 10 19 5 0 0 67 24 21

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 27 52 10 11 0 0 0 78 11 97
2020 EC-04 43 50 7 0 0 0 0 93 0 14
2020 EC-05 16 53 21 11 0 0 0 68 11 19
2020 EC-06 30 55 10 5 0 0 0 85 5 20
2020 EC-07 26 45 6 23 0 0 0 71 23 31
2019 EC 25 43 10 16 6 0 0 68 22 69
2019 EC-04 36 36 9 9 9 0 0 73 18 11
2019 EC-05 19 50 13 19 0 0 0 69 19 16
2019 EC-06 36 29 7 29 0 0 0 64 29 14
2019 EC-07 19 56 6 13 6 0 0 75 19 16
2018 EC 16 52 13 13 6 0 0 68 19 31
2017 EC 28 50 6 5 11 0 0 78 16 18

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 49 33 8 5 4 0 1 82 9 98
2020 EC-04 50 29 21 0 0 0 0 79 0 14
2020 EC-05 42 32 11 11 5 0 0 74 16 19
2020 EC-06 50 40 5 0 5 0 0 90 5 20
2020 EC-07 42 39 3 10 3 0 3 83 13 31
2019 EC 46 28 11 13 3 0 0 74 15 72
2019 EC-04 36 36 9 9 9 0 0 73 18 11
2019 EC-05 24 41 12 24 0 0 0 65 24 17
2019 EC-06 56 19 13 6 6 0 0 75 13 16
2019 EC-07 56 25 13 6 0 0 0 81 6 16
2018 EC 45 32 10 10 3 0 0 77 13 31
2017 EC 50 33 11 6 0 0 0 84 6 18
2014 EC 52 14 14 14 5 0 0 67 19 21

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 32 38 10 15 4 0 0 70 20 97
2020 EC-04 36 36 14 7 7 0 0 71 14 14
2020 EC-05 26 32 16 21 5 0 0 58 26 19
2020 EC-06 32 42 0 21 5 0 0 74 26 19
2020 EC-07 32 39 16 13 0 0 0 71 13 31
2019 EC 28 38 11 17 6 1 0 66 23 72
2019 EC-04 27 36 9 27 0 0 0 64 27 11
2019 EC-05 6 53 12 29 0 0 0 59 29 17
2019 EC-06 38 25 13 13 6 6 0 67 20 16
2019 EC-07 56 19 19 6 0 0 0 75 6 16
2018 EC 10 45 23 13 10 0 0 55 23 31
2017 EC 22 45 16 11 6 0 0 67 17 18
2014 EC 29 29 19 24 0 0 0 57 24 21

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 58 20 8 4 5 2 2 82 10 98
2020 EC-04 64 14 21 0 0 0 0 79 0 14
2020 EC-05 42 16 16 0 16 11 0 65 18 19
2020 EC-06 70 20 5 5 0 0 0 90 5 20
2020 EC-07 52 26 3 6 6 0 6 83 14 31

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 22 39 14 11 8 5 0 65 20 98
2020 EC-04 14 64 7 7 0 7 0 85 8 14
2020 EC-05 26 16 37 5 11 5 0 44 17 19
2020 EC-06 25 30 20 10 10 5 0 58 21 20
2020 EC-07 16 52 0 16 10 6 0 72 28 31
2019 EC 19 42 15 11 6 7 0 66 18 72
2019 EC-04 18 45 27 0 9 0 0 64 9 11
2019 EC-05 24 41 29 6 0 0 0 65 6 17
2019 EC-06 25 38 6 6 13 13 0 71 21 16
2019 EC-07 19 38 13 13 6 13 0 64 21 16
2018 EC 13 45 10 23 6 3 0 60 30 31
2017 EC 39 28 16 6 11 0 0 67 17 18
2014 EC 19 24 19 24 14 0 0 43 38 21

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 24 22 16 15 18 3 0 48 35 98
2020 EC-04 21 36 14 7 14 7 0 62 23 14
2020 EC-05 16 16 16 26 21 5 0 33 50 19
2020 EC-06 35 30 5 5 20 5 0 68 26 20
2020 EC-07 23 13 29 19 16 0 0 35 35 31
2019 EC 19 33 13 15 13 7 0 57 30 72
2019 EC-04 27 45 0 18 9 0 0 73 27 11
2019 EC-05 18 24 24 18 12 6 0 44 31 17
2019 EC-06 25 31 0 6 31 6 0 60 40 16
2019 EC-07 19 19 31 13 6 13 0 43 21 16
2018 EC 23 26 13 16 19 3 0 50 37 31
2017 EC 28 28 0 22 22 0 0 56 44 18
2014 EC 10 29 5 29 29 0 0 38 57 21

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 32 33 11 11 10 0 3 66 22 98
2020 EC-04 36 21 21 7 7 0 7 62 15 14
2020 EC-05 26 42 0 16 11 0 5 72 28 19
2020 EC-06 30 40 10 0 15 0 5 74 16 20
2020 EC-07 39 32 3 23 3 0 0 71 26 31
2019 EC 42 25 21 6 3 0 4 70 9 72
2019 EC-04 55 18 18 9 0 0 0 73 9 11
2019 EC-05 47 35 18 0 0 0 0 82 0 17
2019 EC-06 31 13 50 0 0 0 6 47 0 16
2019 EC-07 38 31 6 13 6 0 6 73 20 16

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 47 22 16 8 3 0 3 72 12 98
2020 EC-04 43 21 21 7 0 0 7 69 8 14
2020 EC-05 42 21 21 11 0 0 5 67 11 19
2020 EC-06 55 20 10 10 0 0 5 79 11 20
2020 EC-07 55 23 10 10 3 0 0 77 13 31
2019 EC 49 28 10 4 3 1 4 82 7 71
2019 EC-04 36 18 27 9 9 0 0 55 18 11
2019 EC-05 53 35 6 0 0 6 0 94 0 17
2019 EC-06 56 31 6 0 0 0 6 93 0 16
2019 EC-07 63 19 6 6 0 0 6 87 7 16

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 72 6 4 4 3 7 3 88 8 98
2020 EC-04 71 14 0 0 0 7 7 100 0 14
2020 EC-05 68 0 11 5 0 11 5 81 6 19
2020 EC-06 70 5 5 5 5 5 5 83 11 20
2020 EC-07 84 3 3 6 3 0 0 87 10 31
2019 EC 75 7 3 3 1 4 7 92 5 71
2019 EC-04 73 9 9 0 0 9 0 90 0 11
2019 EC-05 88 0 0 0 0 6 6 100 0 17
2019 EC-06 69 13 0 0 6 6 6 93 7 16
2019 EC-07 73 0 0 13 0 0 13 85 15 15

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 77 6 3 1 3 2 7 92 5 96
2020 EC-04 71 14 0 0 0 0 14 100 0 14
2020 EC-05 74 16 0 0 0 5 5 100 0 19
2020 EC-06 74 5 5 5 5 0 5 83 11 19
2020 EC-07 90 0 0 0 3 0 7 96 4 30
2019 EC 74 6 1 3 3 0 14 92 6 72
2019 EC-04 55 9 0 9 9 0 18 78 22 11
2019 EC-05 88 0 0 0 0 0 12 100 0 17
2019 EC-06 75 0 0 6 6 0 13 86 14 16
2019 EC-07 81 0 0 0 0 0 19 100 0 16

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 43 39 7 7 4 0 0 82 11 98
2020 EC-04 50 36 14 0 0 0 0 86 0 14
2020 EC-05 32 47 11 11 0 0 0 79 11 19
2020 EC-06 50 30 0 15 5 0 0 80 20 20
2020 EC-07 45 39 6 3 6 0 0 84 10 31
2019 EC 25 46 11 13 4 0 0 72 17 71
2019 EC-04 27 55 0 18 0 0 0 82 18 11
2019 EC-05 31 38 25 6 0 0 0 69 6 16
2019 EC-06 25 44 6 25 0 0 0 69 25 16
2019 EC-07 25 44 13 6 13 0 0 69 19 16
2018 EC 29 48 13 6 3 0 0 77 10 31
2017 EC 45 33 11 5 6 0 0 78 11 18
2014 EC 24 52 19 5 0 0 0 76 5 21

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 44 32 12 9 3 0 0 76 12 98
2020 EC-04 50 36 14 0 0 0 0 86 0 14
2020 EC-05 47 16 26 11 0 0 0 63 11 19
2020 EC-06 50 30 5 15 0 0 0 80 15 20
2020 EC-07 39 39 6 10 6 0 0 77 16 31
2019 EC 24 44 19 7 6 0 0 68 13 72
2019 EC-04 18 73 0 0 9 0 0 91 9 11
2019 EC-05 24 47 18 12 0 0 0 71 12 17
2019 EC-06 25 44 13 13 6 0 0 69 19 16
2019 EC-07 31 31 31 0 6 0 0 63 6 16
2018 EC 35 35 10 16 3 0 0 71 19 31
2017 EC 34 39 17 5 6 0 0 72 11 18
2014 EC 14 38 24 24 0 0 0 52 24 21

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 36 42 11 8 2 0 1 78 10 98
2020 EC-04 43 50 7 0 0 0 0 93 0 14
2020 EC-05 21 32 26 21 0 0 0 53 21 19
2020 EC-06 45 40 10 5 0 0 0 85 5 20
2020 EC-07 35 42 6 6 6 0 3 80 13 31
2019 EC 29 47 10 10 1 1 1 78 12 70
2019 EC-04 18 64 9 0 9 0 0 82 9 11
2019 EC-05 19 56 25 0 0 0 0 75 0 16
2019 EC-06 44 44 6 6 0 0 0 88 6 16
2019 EC-07 33 20 7 27 0 7 7 62 31 15
2018 EC 26 35 10 13 13 0 3 63 27 31
2017 EC 34 50 6 11 0 0 0 84 11 18
2014 EC 38 29 24 5 5 0 0 67 10 21

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 25 52 9 13 1 0 0 76 14 97
2020 EC-04 14 50 21 14 0 0 0 64 14 14
2020 EC-05 26 53 11 11 0 0 0 79 11 19
2020 EC-06 30 35 5 30 0 0 0 65 30 20
2020 EC-07 26 58 3 10 3 0 0 84 13 31
2019 EC 21 54 7 11 0 7 0 81 12 72
2019 EC-04 27 36 18 9 0 9 0 70 10 11
2019 EC-05 18 59 12 12 0 0 0 76 12 17
2019 EC-06 25 44 6 6 0 19 0 85 8 16
2019 EC-07 31 50 0 13 0 6 0 87 13 16
2018 EC 29 45 10 10 3 3 0 77 13 31
2017 EC 39 22 28 11 0 0 0 61 11 18

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 38 39 12 9 2 0 0 77 11 98
2020 EC-04 43 36 14 7 0 0 0 79 7 14
2020 EC-05 32 32 26 5 5 0 0 63 11 19
2020 EC-06 50 35 5 10 0 0 0 85 10 20
2020 EC-07 29 45 10 13 3 0 0 74 16 31
2019 EC 46 39 7 3 6 0 0 85 8 72
2019 EC-04 55 45 0 0 0 0 0 100 0 11
2019 EC-05 53 35 0 6 6 0 0 88 12 17
2019 EC-06 44 31 6 0 19 0 0 75 19 16
2019 EC-07 38 44 13 6 0 0 0 81 6 16
2018 EC 33 43 10 10 3 0 0 77 13 30
2017 EC 33 45 6 16 0 0 0 78 16 18
2014 EC 57 10 24 10 0 0 0 67 10 21

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 14 37 28 15 4 1 0 52 20 97
2020 EC-04 14 50 14 14 0 7 0 69 15 14
2020 EC-05 11 26 26 32 5 0 0 37 37 19
2020 EC-06 35 45 20 0 0 0 0 80 0 20
2020 EC-07 7 27 40 17 10 0 0 33 27 30
2019 EC 26 40 22 10 1 0 0 67 11 72
2019 EC-04 27 45 18 9 0 0 0 73 9 11
2019 EC-05 41 29 29 0 0 0 0 71 0 17
2019 EC-06 25 38 19 13 6 0 0 63 19 16
2019 EC-07 13 38 31 19 0 0 0 50 19 16
2018 EC 23 35 26 6 10 0 0 58 16 31
2017 EC 39 44 11 0 6 0 0 83 6 18
2014 EC 48 33 14 5 0 0 0 81 5 21

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EC 55 45 98
2020 EC-04 57 43 14
2020 EC-05 47 53 19
2020 EC-06 50 50 20
2020 EC-07 61 39 31

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 65 14 6 4 0 1 9 89 5 98
2020 EC-04 71 14 0 0 0 0 14 100 0 14
2020 EC-05 53 26 16 0 0 5 0 83 0 19
2020 EC-06 50 10 0 10 0 0 30 86 14 20
2020 EC-07 77 13 3 3 0 0 3 93 3 31

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 EC 43 16 41 98
2020 EC-04 14 29 57 14
2020 EC-05 37 16 47 19
2020 EC-06 45 15 40 20
2020 EC-07 52 16 32 31
2019 EC 47 28 25 72
2019 EC-04 36 45 18 11
2019 EC-05 53 29 18 17
2019 EC-06 44 13 44 16
2019 EC-07 38 44 19 16
2018 EC 39 26 35 31
2017 EC 44 11 45 18
2014 EC 38 5 57 21

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 EC 2 31 36 10 7 14 42
2020 EC-07 0 25 50 6 6 13 16
2019 EC 6 32 26 15 6 15 34
2018 EC 8 17 50 17 0 8 12
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 44 47 5 4 0 0 0 91 4 98
2020 EC-04 36 57 7 0 0 0 0 93 0 14
2020 EC-05 53 42 5 0 0 0 0 95 0 19
2020 EC-06 55 40 5 0 0 0 0 95 0 20
2020 EC-07 45 39 3 13 0 0 0 84 13 31
2019 EC 57 33 7 3 0 0 0 90 3 72
2019 EC-04 55 36 0 9 0 0 0 91 9 11
2019 EC-05 47 41 12 0 0 0 0 88 0 17
2019 EC-06 69 31 0 0 0 0 0 100 0 16
2019 EC-07 69 25 0 6 0 0 0 94 6 16
2018 EC 52 39 0 3 6 0 0 90 10 31
2017 EC 56 33 0 11 0 0 0 89 11 18
2014 EC 38 48 14 0 0 0 0 86 0 21

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 31 47 9 10 3 0 0 78 13 98
2020 EC-04 36 43 21 0 0 0 0 79 0 14
2020 EC-05 32 47 11 11 0 0 0 79 11 19
2020 EC-06 30 50 5 10 5 0 0 80 15 20
2020 EC-07 26 48 6 13 6 0 0 74 19 31
2019 EC 35 46 10 7 0 3 0 83 7 72
2019 EC-04 45 36 18 0 0 0 0 82 0 11
2019 EC-05 35 59 6 0 0 0 0 94 0 17
2019 EC-06 31 38 13 13 0 6 0 73 13 16
2019 EC-07 44 38 6 13 0 0 0 81 13 16
2018 EC 48 45 0 6 0 0 0 94 6 31
2017 EC 50 39 11 0 0 0 0 89 0 18
2014 EC 19 29 14 29 5 5 0 50 35 21

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 8 19 47 22 2 0 1 25 28 98
2020 EC-04 7 21 29 36 0 0 7 38 31 14
2020 EC-05 16 16 32 37 0 0 0 37 32 19
2020 EC-06 5 20 50 25 0 0 0 25 25 20
2020 EC-07 6 19 55 13 6 0 0 19 26 31
2019 EC 10 32 36 19 0 3 0 20 43 72
2019 EC-04 9 27 27 36 0 0 0 36 36 11
2019 EC-05 12 29 24 35 0 0 0 35 41 17
2019 EC-06 13 25 50 13 0 0 0 13 38 16
2019 EC-07 6 31 50 0 0 13 0 0 43 16
2018 EC 6 32 48 10 3 0 0 13 39 31
2017 EC 0 28 45 22 6 0 0 28 28 18
2014 EC 0 19 48 33 0 0 0 33 19 21

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 3 14 24 37 19 1 2 57 18 97
2020 EC-04 0 21 21 36 14 0 7 54 23 14
2020 EC-05 0 33 17 22 22 6 0 47 35 18
2020 EC-06 0 10 20 50 15 0 5 68 11 20
2020 EC-07 3 6 32 35 23 0 0 58 10 31
2019 EC 6 15 35 29 10 4 1 41 22 72
2019 EC-04 9 18 0 55 18 0 0 73 27 11
2019 EC-05 12 0 53 29 6 0 0 35 12 17
2019 EC-06 0 13 38 19 19 6 6 43 14 16
2019 EC-07 0 38 31 25 0 6 0 27 40 16
2018 EC 6 13 39 29 13 0 0 42 19 31
2017 EC 6 22 17 44 11 0 0 55 28 18
2014 EC 5 10 29 33 24 0 0 57 14 21

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 22 28 29 12 8 0 1 21 50 97
2020 EC-04 14 29 21 14 14 0 7 31 46 14
2020 EC-05 39 28 11 17 6 0 0 22 67 18
2020 EC-06 15 30 40 10 5 0 0 15 45 20
2020 EC-07 16 32 32 16 3 0 0 19 48 31
2019 EC 25 33 26 10 4 1 0 14 59 72
2019 EC-04 18 9 36 18 9 9 0 30 30 11
2019 EC-05 47 18 12 18 6 0 0 24 65 17
2019 EC-06 13 44 38 6 0 0 0 6 56 16
2019 EC-07 13 38 38 6 6 0 0 13 50 16
2018 EC 6 32 32 29 0 0 0 29 39 31
2017 EC 11 33 34 6 17 0 0 22 44 18
2014 EC 14 14 48 14 10 0 0 24 29 21

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 19 25 32 20 3 0 1 23 45 95
2020 EC-04 7 21 43 21 0 0 7 23 31 14
2020 EC-05 41 24 18 12 6 0 0 18 65 17
2020 EC-06 15 30 25 30 0 0 0 30 45 20
2020 EC-07 16 32 39 10 3 0 0 13 48 31
2019 EC 20 21 32 23 3 1 0 26 41 71
2019 EC-04 9 18 36 36 0 0 0 36 27 11
2019 EC-05 12 18 35 35 0 0 0 35 29 17
2019 EC-06 33 20 27 13 7 0 0 20 53 15
2019 EC-07 19 25 31 19 0 6 0 20 47 16
2018 EC 13 39 32 16 0 0 0 16 52 31
2017 EC 6 33 39 22 0 0 0 22 39 18
2014 EC 0 24 43 19 14 0 0 33 24 21

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 21 21 22 22 12 1 2 35 43 97
2020 EC-04 14 14 14 50 0 0 7 54 31 14
2020 EC-05 28 33 6 11 17 6 0 29 65 18
2020 EC-06 10 20 25 30 15 0 0 45 30 20
2020 EC-07 23 23 26 16 10 0 3 27 47 31
2019 EC 13 21 21 27 13 6 0 42 36 71
2019 EC-04 0 18 9 55 9 9 0 70 20 11
2019 EC-05 12 29 29 24 6 0 0 29 41 17
2019 EC-06 13 13 33 13 20 7 0 36 29 15
2019 EC-07 13 25 13 25 19 6 0 47 40 16
2018 EC 10 16 42 19 6 0 6 28 28 31
2017 EC 6 17 28 33 11 0 6 47 24 18
2014 EC 0 24 24 29 19 0 5 50 25 21

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 2 18 23 43 13 1 1 56 20 96
2020 EC-04 0 8 31 46 15 0 0 62 8 13
2020 EC-05 6 28 17 33 11 6 0 47 35 18
2020 EC-06 0 30 25 30 10 0 5 42 32 20
2020 EC-07 0 10 29 48 13 0 0 61 10 31
2019 EC 14 6 29 31 13 7 1 47 21 72
2019 EC-04 18 18 0 36 18 9 0 60 40 11
2019 EC-05 12 6 29 35 18 0 0 53 18 17
2019 EC-06 13 6 25 31 13 13 0 50 21 16
2019 EC-07 6 0 63 13 6 6 6 21 7 16
2018 EC 3 6 26 45 10 3 6 61 11 31
2017 EC 6 23 39 28 6 0 0 33 28 18
2014 EC 0 14 29 38 19 0 0 57 14 21

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 14 24 29 23 8 1 1 32 38 96
2020 EC-04 0 36 29 14 14 0 7 31 38 14
2020 EC-05 28 22 22 17 11 0 0 28 50 18
2020 EC-06 15 25 30 25 5 0 0 30 40 20
2020 EC-07 10 26 35 23 6 0 0 29 35 31
2019 EC 17 22 47 8 3 1 1 11 40 72
2019 EC-04 9 0 64 18 0 9 0 20 10 11
2019 EC-05 29 24 35 6 6 0 0 12 53 17
2019 EC-06 6 31 50 13 0 0 0 13 38 16
2019 EC-07 13 13 69 0 6 0 0 6 25 16
2018 EC 6 26 42 16 6 3 0 23 33 31
2017 EC 12 30 29 6 18 0 6 25 44 17
2014 EC 5 24 29 29 14 0 0 43 29 21

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 2 21 37 31 8 0 1 40 23 97
2020 EC-04 0 7 43 29 14 0 7 46 8 14
2020 EC-05 0 28 28 39 6 0 0 44 28 18
2020 EC-06 0 20 35 45 0 0 0 45 20 20
2020 EC-07 0 13 48 29 10 0 0 39 13 31
2019 EC 4 11 43 31 10 0 1 41 15 72
2019 EC-04 0 9 55 27 9 0 0 36 9 11
2019 EC-05 6 18 35 24 18 0 0 41 24 17
2019 EC-06 0 6 31 44 13 0 6 60 7 16
2019 EC-07 6 19 38 31 6 0 0 38 25 16

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 21 48 14 12 3 1 0 70 15 98
2020 EC-04 29 57 14 0 0 0 0 86 0 14
2020 EC-05 21 42 21 16 0 0 0 63 16 19
2020 EC-06 30 35 15 10 10 0 0 65 20 20
2020 EC-07 13 52 13 16 3 3 0 67 20 31
2019 EC 13 56 14 6 10 3 0 70 16 72
2019 EC-04 27 45 18 9 0 0 0 73 9 11
2019 EC-05 6 59 24 12 0 0 0 65 12 17
2019 EC-06 25 50 0 0 19 6 0 80 20 16
2019 EC-07 6 63 13 6 13 0 0 69 19 16

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 56 23 5 13 1 1 0 80 14 98
2020 EC-04 57 29 0 7 0 7 0 92 8 14
2020 EC-05 53 21 11 16 0 0 0 74 16 19
2020 EC-06 60 10 10 20 0 0 0 70 20 20
2020 EC-07 52 32 0 13 3 0 0 84 16 31
2019 EC 43 32 7 11 4 3 0 77 16 72
2019 EC-04 45 18 0 18 9 9 0 70 30 11
2019 EC-05 47 29 12 6 6 0 0 76 12 17
2019 EC-06 38 38 0 13 6 6 0 80 20 16
2019 EC-07 50 31 13 6 0 0 0 81 6 16
2018 EC 40 23 20 10 7 0 0 63 17 30
2017 EC 56 28 6 11 0 0 0 84 11 18
2014 EC 43 33 14 10 0 0 0 76 10 21

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 73 15 4 7 0 0 0 89 7 98
2020 EC-04 64 14 14 7 0 0 0 79 7 14
2020 EC-05 68 21 0 11 0 0 0 89 11 19
2020 EC-06 70 15 0 15 0 0 0 85 15 20
2020 EC-07 84 13 3 0 0 0 0 97 0 31
2019 EC 57 35 3 3 3 0 0 92 6 72
2019 EC-04 55 36 0 0 9 0 0 91 9 11
2019 EC-05 35 53 6 6 0 0 0 88 6 17
2019 EC-06 75 19 0 0 6 0 0 94 6 16
2019 EC-07 75 19 6 0 0 0 0 94 0 16
2018 EC 65 19 6 10 0 0 0 84 10 31
2017 EC 61 28 11 0 0 0 0 89 0 18
2014 EC 76 14 5 5 0 0 0 90 5 21

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 57 27 8 7 1 0 0 84 8 97
2020 EC-04 43 29 14 7 7 0 0 71 14 14
2020 EC-05 47 32 11 11 0 0 0 79 11 19
2020 EC-06 65 15 10 10 0 0 0 80 10 20
2020 EC-07 63 27 7 3 0 0 0 90 3 30
2019 EC 53 29 13 6 0 0 0 82 6 72
2019 EC-04 45 36 9 9 0 0 0 82 9 11
2019 EC-05 53 29 18 0 0 0 0 82 0 17
2019 EC-06 56 25 13 6 0 0 0 81 6 16
2019 EC-07 63 13 13 13 0 0 0 75 13 16
2018 EC 55 23 3 16 0 3 0 80 17 31

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 40 42 8 7 2 1 0 82 9 98
2020 EC-04 29 64 7 0 0 0 0 93 0 14
2020 EC-05 32 37 11 11 5 5 0 72 17 19
2020 EC-06 55 25 5 10 5 0 0 80 15 20
2020 EC-07 39 45 13 3 0 0 0 84 3 31
2019 EC 34 39 7 13 3 4 0 76 16 71
2019 EC-04 27 64 0 0 9 0 0 91 9 11
2019 EC-05 38 25 13 19 0 6 0 67 20 16
2019 EC-06 44 31 19 0 6 0 0 75 6 16
2019 EC-07 31 38 0 25 0 6 0 73 27 16
2018 EC 48 35 10 3 0 3 0 87 3 31
2017 EC 45 39 6 11 0 0 0 83 11 18
2014 EC 48 33 0 14 5 0 0 81 19 21

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 38 36 10 10 4 2 0 75 15 98
2020 EC-04 21 57 7 0 0 14 0 92 0 14
2020 EC-05 42 32 11 11 5 0 0 74 16 19
2020 EC-06 55 30 0 5 10 0 0 85 15 20
2020 EC-07 32 35 19 10 3 0 0 68 13 31
2019 EC 42 40 8 6 4 0 0 82 10 72
2019 EC-04 45 45 0 9 0 0 0 91 9 11
2019 EC-05 41 47 6 0 6 0 0 88 6 17
2019 EC-06 50 25 13 0 13 0 0 75 13 16
2019 EC-07 44 31 6 19 0 0 0 75 19 16
2018 EC 52 29 13 3 0 3 0 83 3 31
2017 EC 56 39 0 6 0 0 0 94 6 18
2014 EC 43 24 10 5 5 14 0 78 11 21

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 58 30 5 4 3 0 0 88 7 98
2020 EC-04 57 43 0 0 0 0 0 100 0 14
2020 EC-05 47 42 5 5 0 0 0 89 5 19
2020 EC-06 75 10 0 10 5 0 0 85 15 20
2020 EC-07 58 26 6 3 6 0 0 84 10 31
2019 EC 61 26 7 4 1 0 0 88 6 72
2019 EC-04 73 18 0 0 9 0 0 91 9 11
2019 EC-05 41 47 12 0 0 0 0 88 0 17
2019 EC-06 69 19 6 6 0 0 0 88 6 16
2019 EC-07 75 13 6 6 0 0 0 88 6 16
2018 EC 55 32 3 6 3 0 0 87 10 31
2017 EC 61 28 6 0 6 0 0 89 6 18
2014 EC 52 33 5 5 5 0 0 86 10 21

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 53 20 8 3 4 6 5 83 8 98
2020 EC-04 43 21 14 0 0 14 7 82 0 14
2020 EC-05 47 21 21 5 0 5 0 72 6 19
2020 EC-06 70 5 0 0 10 10 5 88 12 20
2020 EC-07 58 23 3 6 3 0 6 86 10 31

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 30 31 19 7 6 7 0 65 14 98
2020 EC-04 21 36 29 7 0 7 0 62 8 14
2020 EC-05 26 37 11 5 11 11 0 71 18 19
2020 EC-06 40 30 5 0 15 10 0 78 17 20
2020 EC-07 32 29 29 6 3 0 0 61 10 31

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 46 28 9 4 5 6 2 80 10 98
2020 EC-04 36 29 21 0 0 14 0 75 0 14
2020 EC-05 37 37 5 11 0 11 0 82 12 19
2020 EC-06 65 15 0 0 15 5 0 84 16 20
2020 EC-07 55 23 10 6 3 0 3 80 10 31

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 35 30 14 8 2 6 5 72 11 98
2020 EC-04 29 36 14 7 0 14 0 75 8 14
2020 EC-05 21 21 21 21 0 5 11 50 25 19
2020 EC-06 30 30 5 5 10 10 10 75 19 20
2020 EC-07 42 39 16 3 0 0 0 81 3 31
2019 EC 26 26 19 8 1 18 0 64 12 72
2019 EC-04 9 55 9 9 0 18 0 78 11 11
2019 EC-05 29 35 24 6 0 6 0 69 6 17
2019 EC-06 38 19 13 0 6 25 0 75 8 16
2019 EC-07 25 13 25 13 0 25 0 50 17 16
2018 EC 19 29 19 13 6 10 3 56 22 31
2017 EC 44 11 16 0 6 17 6 72 7 18
2014 EC 48 14 14 5 0 14 5 76 6 21

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 34 34 6 20 1 3 2 72 22 97
2020 EC-04 23 62 8 0 0 8 0 92 0 13
2020 EC-05 37 42 5 16 0 0 0 79 16 19
2020 EC-06 25 35 5 30 0 5 0 63 32 20
2020 EC-07 42 26 6 23 0 0 3 70 23 31
2019 EC 31 36 14 13 0 7 0 72 13 72
2019 EC-04 27 55 0 18 0 0 0 82 18 11
2019 EC-05 24 53 18 0 0 6 0 81 0 17
2019 EC-06 38 25 13 19 0 6 0 67 20 16
2019 EC-07 38 25 19 13 0 6 0 67 13 16
2018 EC 35 32 13 10 0 6 3 75 11 31
2017 EC 50 28 6 0 6 11 0 88 6 18
2014 EC 33 38 0 24 5 0 0 71 29 21

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 41 31 18 10 0 0 0 71 10 98
2020 EC-04 29 43 29 0 0 0 0 71 0 14
2020 EC-05 47 26 11 16 0 0 0 74 16 19
2020 EC-06 45 30 10 15 0 0 0 75 15 20
2020 EC-07 42 23 26 10 0 0 0 65 10 31
2019 EC 30 37 24 4 0 4 0 70 4 70
2019 EC-04 27 45 9 9 0 9 0 80 10 11
2019 EC-05 35 41 24 0 0 0 0 76 0 17
2019 EC-06 36 36 7 14 0 7 0 77 15 14
2019 EC-07 31 19 44 0 0 6 0 53 0 16
2018 EC 45 32 19 0 0 3 0 80 0 31

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 26 20 16 10 8 15 4 56 23 97
2020 EC-04 14 36 14 7 0 29 0 70 10 14
2020 EC-05 33 28 17 6 6 11 0 69 13 18
2020 EC-06 35 10 10 10 10 20 5 60 27 20
2020 EC-07 23 19 23 10 13 10 3 48 26 31
2019 EC 11 24 25 10 6 25 0 46 20 72
2019 EC-04 9 36 27 0 9 18 0 56 11 11
2019 EC-05 18 41 18 24 0 0 0 59 24 17
2019 EC-06 13 6 19 6 13 44 0 33 33 16
2019 EC-07 13 19 31 0 6 31 0 45 9 16
2018 EC 19 19 26 6 6 19 3 50 17 31
2017 EC 33 6 11 23 16 11 0 44 44 18
2014 EC 24 10 5 24 10 29 0 47 47 21

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 31 53 2 13 1 0 0 84 14 98
2020 EC-04 43 43 0 14 0 0 0 86 14 14
2020 EC-05 21 42 5 32 0 0 0 63 32 19
2020 EC-06 35 60 0 5 0 0 0 95 5 20
2020 EC-07 29 61 3 6 0 0 0 90 6 31

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 29 36 13 18 4 0 0 64 22 98
2020 EC-04 43 43 7 7 0 0 0 86 7 14
2020 EC-05 11 37 26 21 5 0 0 47 26 19
2020 EC-06 45 35 5 10 5 0 0 80 15 20
2020 EC-07 23 35 13 29 0 0 0 58 29 31
2019 EC 38 38 4 17 4 0 0 75 21 72
2019 EC-04 36 36 9 18 0 0 0 73 18 11
2019 EC-05 35 53 0 12 0 0 0 88 12 17
2019 EC-06 31 31 0 19 19 0 0 63 38 16
2019 EC-07 38 31 13 19 0 0 0 69 19 16
2017 EC 45 22 5 22 6 0 0 67 28 18
2014 EC 62 29 0 10 0 0 0 90 10 21

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 42 34 9 10 2 1 1 78 13 97
2020 EC-04 69 23 8 0 0 0 0 92 0 13
2020 EC-05 16 47 21 16 0 0 0 63 16 19
2020 EC-06 60 25 5 0 5 5 0 89 5 20
2020 EC-07 39 42 3 13 0 0 3 83 13 31
2019 EC 51 36 4 7 1 0 0 87 9 70
2019 EC-04 36 45 0 18 0 0 0 82 18 11
2019 EC-05 44 50 6 0 0 0 0 94 0 16
2019 EC-06 60 20 7 13 0 0 0 80 13 15
2019 EC-07 75 25 0 0 0 0 0 100 0 16
2017 EC 39 45 17 0 0 0 0 83 0 18
2014 EC 52 29 10 10 0 0 0 81 10 21

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 81 13 1 4 0 0 0 95 4 97
2020 EC-04 79 21 0 0 0 0 0 100 0 14
2020 EC-05 72 17 0 11 0 0 0 89 11 18
2020 EC-06 90 5 5 0 0 0 0 95 0 20
2020 EC-07 84 13 0 3 0 0 0 97 3 31
2017 EC 94 6 0 0 0 0 0 100 0 18
2014 EC 86 10 0 5 0 0 0 95 5 21

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 30 37 13 9 4 4 3 71 14 98
2020 EC-04 21 50 21 0 0 0 7 77 0 14
2020 EC-05 32 26 5 11 11 11 5 69 25 19
2020 EC-06 25 35 20 20 0 0 0 60 20 20
2020 EC-07 29 42 16 3 3 6 0 76 7 31
2019 EC 31 31 19 3 3 13 1 71 6 72
2019 EC-04 18 45 18 0 9 9 0 70 10 11
2019 EC-05 29 24 24 6 0 12 6 64 7 17
2019 EC-06 38 13 25 0 0 25 0 67 0 16
2019 EC-07 38 25 25 6 0 6 0 67 7 16

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EC 10 90 98
2019 EC 15 85 72

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EC 45 55 11

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EC 45 55 11

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EC 0 100 10

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EC 0 100 10
2019 EC 0 100 11

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EC 0 100 10
2019 EC 0 100 11

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EC 0 100 10

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EC 0 100 10

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EC 55 45 11

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EC 45 55 11

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EC 45 55 11

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EC 0 100 10
2019 EC 0 100 11

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EC 0 100 10
2019 EC 0 100 11

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EC 55 45 11

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EC 45 55 11

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EC 0 100 10

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EC 0 100 10

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EC 0 100 10

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EC 50 50 10

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EC 0 100 10

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EC 0 100 10

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EC 0 100 10

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EC 0 100 10

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EC 50 50 10

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EC 0 100 10

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 12 10 13 6 4 45 9 49 22 98
2020 EC-04 14 21 7 0 0 57 0 83 0 14
2020 EC-05 5 21 11 16 0 42 5 50 30 19
2020 EC-06 10 5 15 5 10 45 10 33 33 20
2020 EC-07 16 6 16 3 3 42 13 50 14 31
2019 EC 11 11 17 4 4 46 6 47 18 71
2019 EC-04 0 36 0 9 9 36 9 67 33 11
2019 EC-05 18 12 35 6 0 24 6 42 8 17
2019 EC-06 0 7 7 0 13 60 13 25 50 15
2019 EC-07 19 0 13 0 0 69 0 60 0 16
2018 EC 13 13 16 6 0 42 10 53 13 31
2017 EC 11 6 0 0 6 72 5 75 25 18
2014 EC 10 10 10 5 5 52 10 50 25 21

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 33 31 17 6 0 11 2 73 7 98
2020 EC-04 36 21 14 0 0 29 0 80 0 14
2020 EC-05 21 37 32 5 0 5 0 61 6 19
2020 EC-06 45 20 15 10 0 10 0 72 11 20
2020 EC-07 29 35 13 6 0 13 3 77 8 31
2019 EC 35 28 11 8 1 15 1 75 12 72
2019 EC-04 36 36 0 9 9 9 0 80 20 11
2019 EC-05 35 35 18 6 0 6 0 75 6 17
2019 EC-06 25 19 13 13 0 25 6 64 18 16
2019 EC-07 44 13 19 0 0 25 0 75 0 16
2018 EC 39 26 16 3 0 13 3 77 4 31
2017 EC 44 33 0 0 6 17 0 93 7 18
2014 EC 19 14 29 14 5 19 0 41 24 21

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EC 7 93 98
2020 EC-04 0 100 14

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 11 10 19 3 3 44 9 46 13 98
2020 EC-04 14 14 14 0 0 57 0 67 0 14
2020 EC-05 5 26 26 0 0 42 0 55 0 19
2020 EC-06 15 5 20 5 5 40 10 40 20 20
2020 EC-07 13 3 16 3 6 42 16 38 23 31
2019 EC 10 14 18 0 3 49 6 53 6 71
2019 EC-04 9 27 9 0 9 36 9 67 17 11
2019 EC-05 12 18 35 0 0 29 6 45 0 17
2019 EC-06 0 7 13 0 7 67 7 25 25 15
2019 EC-07 13 0 13 0 0 69 6 50 0 16
2018 EC 19 13 13 6 0 42 6 63 13 31
2017 EC 6 6 0 0 0 83 6 100 0 18
2014 EC 10 0 5 5 5 71 5 40 40 21

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 33 29 17 5 1 12 3 72 7 98
2020 EC-04 36 29 7 0 0 21 7 90 0 14
2020 EC-05 26 37 26 5 0 5 0 67 6 19
2020 EC-06 40 20 20 5 0 15 0 71 6 20
2020 EC-07 35 26 10 10 3 13 3 73 15 31
2019 EC 40 24 19 1 1 14 0 74 3 72
2019 EC-04 45 18 27 0 0 9 0 70 0 11
2019 EC-05 41 29 24 0 0 6 0 75 0 17
2019 EC-06 25 19 19 6 6 25 0 58 17 16
2019 EC-07 44 13 25 0 0 19 0 69 0 16
2018 EC 30 30 10 7 0 20 3 78 9 30
2017 EC 33 44 6 0 0 12 6 93 0 18
2014 EC 24 29 5 10 5 29 0 73 20 21

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EC 7 93 98
2020 EC-04 7 93 14
2020 EC-05 0 100 19
2020 EC-06 10 90 20
2020 EC-07 6 94 31

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EC 8 92 98
2020 EC-04 0 100 14
2020 EC-05 0 100 19
2020 EC-06 15 85 20
2020 EC-07 13 87 31
2019 EC 22 78 72
2019 EC-04 27 73 11
2019 EC-05 24 76 17
2019 EC-06 19 81 16
2019 EC-07 19 81 16
2017 EC 28 72 18

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EC 75 25 16

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 EC 33 42 8 8 8 0 0 75 17 12

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 49 32 6 6 1 3 3 86 8 98
2020 EC-04 43 50 7 0 0 0 0 93 0 14
2020 EC-05 58 32 0 0 5 0 5 94 6 19
2020 EC-06 55 20 5 15 0 5 0 79 16 20
2020 EC-07 39 32 13 6 0 6 3 79 7 31
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 32 42 8 13 5 0 0 73 18 98
2020 EC-04 43 36 14 7 0 0 0 79 7 14
2020 EC-05 32 37 11 11 11 0 0 68 21 19
2020 EC-06 40 40 5 5 10 0 0 80 15 20
2020 EC-07 26 45 6 19 3 0 0 71 23 31

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 49 37 5 8 1 0 0 86 9 98
2020 EC-04 36 57 0 7 0 0 0 93 7 14
2020 EC-05 53 37 5 5 0 0 0 89 5 19
2020 EC-06 70 15 5 10 0 0 0 85 10 20
2020 EC-07 48 32 10 10 0 0 0 81 10 31

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 42 33 9 14 1 1 0 75 15 98
2020 EC-04 43 29 0 29 0 0 0 71 29 14
2020 EC-05 47 37 5 11 0 0 0 84 11 19
2020 EC-06 55 15 20 5 0 5 0 74 5 20
2020 EC-07 39 35 13 13 0 0 0 74 13 31

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 41 33 17 7 0 1 1 75 7 98
2020 EC-04 21 64 7 7 0 0 0 86 7 14
2020 EC-05 47 26 21 5 0 0 0 74 5 19
2020 EC-06 55 25 10 5 0 5 0 84 5 20
2020 EC-07 42 29 19 10 0 0 0 71 10 31

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 64 23 7 2 0 1 3 90 2 96
2020 EC-04 62 38 0 0 0 0 0 100 0 13
2020 EC-05 58 26 5 5 0 0 5 89 6 19
2020 EC-06 70 20 5 0 0 0 5 95 0 20
2020 EC-07 55 26 13 3 0 0 3 83 3 31

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 66 15 4 1 0 11 2 94 1 98
2020 EC-04 64 14 7 0 0 14 0 92 0 14
2020 EC-05 68 21 0 0 0 0 11 100 0 19
2020 EC-06 65 20 0 0 0 15 0 100 0 20
2020 EC-07 65 16 6 0 0 13 0 93 0 31

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 53 33 6 6 0 2 0 88 6 98
2020 EC-04 29 43 14 7 0 7 0 77 8 14
2020 EC-05 47 42 5 5 0 0 0 89 5 19
2020 EC-06 60 20 5 10 0 5 0 84 11 20
2020 EC-07 58 35 3 3 0 0 0 94 3 31

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 57 30 5 6 2 0 0 87 8 98
2020 EC-04 50 50 0 0 0 0 0 100 0 14
2020 EC-05 63 26 5 5 0 0 0 89 5 19
2020 EC-06 65 15 5 10 5 0 0 80 15 20
2020 EC-07 52 29 10 6 3 0 0 81 10 31

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 59 24 5 7 0 1 3 87 7 98
2020 EC-04 36 50 0 7 0 0 7 92 8 14
2020 EC-05 68 21 0 5 0 0 5 94 6 19
2020 EC-06 65 20 5 10 0 0 0 85 10 20
2020 EC-07 58 23 6 6 0 3 3 86 7 31

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EC 100 0 25

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 12 32 16 32 8 0 0 44 40 25

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 42 45 5 6 1 1 0 88 7 98
2020 EC-04 43 50 7 0 0 0 0 93 0 14
2020 EC-05 32 47 5 11 5 0 0 79 16 19
2020 EC-06 45 40 5 5 0 5 0 89 5 20
2020 EC-07 52 35 6 6 0 0 0 87 6 31
2019 EC 28 40 17 7 1 7 0 73 9 72
2019 EC-04 18 55 27 0 0 0 0 73 0 11
2019 EC-05 35 29 12 12 6 6 0 69 19 17
2019 EC-06 38 31 6 13 0 13 0 79 14 16
2019 EC-07 31 31 31 0 0 6 0 67 0 16
2018 EC 45 35 10 6 3 0 0 81 10 31
2017 EC 22 61 11 6 0 0 0 84 6 18

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 46 24 11 10 8 0 0 70 19 97
2020 EC-04 46 38 0 8 8 0 0 85 15 13
2020 EC-05 42 37 5 5 11 0 0 79 16 19
2020 EC-06 60 0 20 10 10 0 0 60 20 20
2020 EC-07 29 29 16 19 6 0 0 58 26 31

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 57 23 8 6 4 0 2 81 11 97
2020 EC-04 43 50 0 7 0 0 0 93 7 14
2020 EC-05 56 28 6 6 6 0 0 83 11 18
2020 EC-06 70 15 0 15 0 0 0 85 15 20
2020 EC-07 42 23 19 3 6 0 6 69 10 31

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 37 35 13 13 2 0 0 71 15 98
2020 EC-04 43 29 21 7 0 0 0 71 7 14
2020 EC-05 32 32 16 16 5 0 0 63 21 19
2020 EC-06 60 20 10 10 0 0 0 80 10 20
2020 EC-07 26 45 10 16 3 0 0 71 19 31
2019 EC 15 44 21 11 4 4 0 62 16 72
2019 EC-04 27 36 9 18 9 0 0 64 27 11
2019 EC-05 12 53 18 6 12 0 0 65 18 17
2019 EC-06 19 31 25 13 0 13 0 57 14 16
2019 EC-07 19 50 25 6 0 0 0 69 6 16
2018 EC 26 55 3 10 6 0 0 81 16 31
2017 EC 22 44 6 23 6 0 0 66 28 18

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 16 36 16 28 4 0 0 52 32 25
2019 EC 12 41 18 12 6 12 0 60 20 17
2019 EC-07 14 36 21 7 7 14 0 58 17 14

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 47 26 13 7 6 0 1 73 13 98
2020 EC-04 14 36 14 21 7 0 7 54 31 14
2020 EC-05 42 32 16 5 5 0 0 74 11 19
2020 EC-06 55 25 5 10 5 0 0 80 15 20
2020 EC-07 58 23 10 0 10 0 0 81 10 31

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 41 30 11 14 3 0 1 71 18 98
2020 EC-04 36 36 14 14 0 0 0 71 14 14
2020 EC-05 26 47 16 11 0 0 0 74 11 19
2020 EC-06 25 40 20 10 5 0 0 65 15 20
2020 EC-07 55 13 3 23 3 0 3 70 27 31
2019 EC 19 36 17 11 15 0 1 56 27 72
2019 EC-04 27 27 9 18 18 0 0 55 36 11
2019 EC-05 18 29 29 6 18 0 0 47 24 17
2019 EC-06 13 56 6 13 13 0 0 69 25 16
2019 EC-07 25 31 6 19 13 0 6 60 33 16
2018 EC 16 29 19 6 29 0 0 45 35 31
2017 EC 17 33 17 11 22 0 0 50 33 18

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 5 16 37 24 16 1 0 22 41 98
2020 EC-04 0 21 43 29 0 7 0 23 31 14
2020 EC-05 0 21 21 32 26 0 0 21 58 19
2020 EC-06 0 30 35 25 10 0 0 30 35 20
2020 EC-07 10 6 39 26 19 0 0 16 45 31
2019 EC 14 24 38 15 8 0 0 38 24 71
2019 EC-04 9 36 36 18 0 0 0 45 18 11
2019 EC-05 12 24 41 12 12 0 0 35 24 17
2019 EC-06 13 31 25 25 6 0 0 44 31 16
2019 EC-07 13 0 53 20 13 0 0 13 33 15
2018 EC 3 19 39 19 19 0 0 23 39 31
2017 EC 0 33 33 11 23 0 0 33 34 18

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 9 32 27 14 16 1 0 42 31 97
2020 EC-04 7 21 50 7 7 7 0 31 15 14
2020 EC-05 5 32 16 16 32 0 0 37 47 19
2020 EC-06 15 30 25 15 15 0 0 45 30 20
2020 EC-07 3 32 32 19 13 0 0 35 32 31
2019 EC 7 35 35 11 11 0 0 42 23 71
2019 EC-04 18 27 36 18 0 0 0 45 18 11
2019 EC-05 18 24 41 0 18 0 0 41 18 17
2019 EC-06 0 31 38 25 6 0 0 31 31 16
2019 EC-07 0 40 27 13 20 0 0 40 33 15
2018 EC 7 20 37 20 17 0 0 27 37 30
2017 EC 0 33 22 33 12 0 0 33 45 18

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 15 23 23 20 16 1 0 39 37 98
2020 EC-04 7 36 21 21 7 7 0 46 31 14
2020 EC-05 5 26 21 21 26 0 0 32 47 19
2020 EC-06 15 35 20 30 0 0 0 50 30 20
2020 EC-07 16 13 32 13 26 0 0 29 39 31
2019 EC 19 32 22 18 8 0 0 51 26 72
2019 EC-04 27 45 18 9 0 0 0 73 9 11
2019 EC-05 24 24 24 12 18 0 0 47 29 17
2019 EC-06 19 19 25 38 0 0 0 38 38 16
2019 EC-07 13 44 13 19 13 0 0 56 31 16
2018 EC 13 26 35 6 19 0 0 39 26 31
2017 EC 11 22 33 17 12 6 0 35 30 18

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 27 38 18 10 6 1 0 65 16 98
2020 EC-04 21 43 29 0 0 7 0 69 0 14
2020 EC-05 32 21 21 16 11 0 0 53 26 19
2020 EC-06 50 40 5 5 0 0 0 90 5 20
2020 EC-07 13 39 26 13 10 0 0 52 23 31
2019 EC 35 41 14 8 1 0 0 76 10 71
2019 EC-04 27 64 9 0 0 0 0 91 0 11
2019 EC-05 47 18 12 24 0 0 0 65 24 17
2019 EC-06 47 33 20 0 0 0 0 80 0 15
2019 EC-07 19 50 13 13 6 0 0 69 19 16
2018 EC 29 29 29 6 6 0 0 58 13 31
2017 EC 28 44 17 6 6 0 0 72 12 18

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 11 27 26 19 16 1 0 38 36 98
2020 EC-04 7 29 36 14 7 7 0 38 23 14
2020 EC-05 11 16 32 26 16 0 0 26 42 19
2020 EC-06 10 50 20 10 10 0 0 60 20 20
2020 EC-07 13 16 26 26 19 0 0 29 45 31
2019 EC 20 35 18 23 4 0 0 55 27 71
2019 EC-04 18 36 18 27 0 0 0 55 27 11
2019 EC-05 18 41 12 29 0 0 0 59 29 17
2019 EC-06 25 31 13 25 6 0 0 56 31 16
2019 EC-07 7 47 27 13 7 0 0 53 20 15
2018 EC 13 35 39 3 10 0 0 48 13 31
2017 EC 23 41 6 6 24 0 0 64 30 17

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 26 20 19 9 15 0 10 51 27 98
2020 EC-04 43 7 14 14 0 0 21 64 18 14
2020 EC-05 32 26 11 21 5 0 5 61 28 19
2020 EC-06 25 25 20 0 20 0 10 56 22 20
2020 EC-07 13 19 23 10 26 0 10 36 39 31

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 22 30 28 14 4 0 2 53 19 98
2020 EC-04 29 14 36 14 0 0 7 46 15 14
2020 EC-05 16 32 26 16 11 0 0 47 26 19
2020 EC-06 25 30 25 15 5 0 0 55 20 20
2020 EC-07 26 29 26 19 0 0 0 55 19 31
2019 EC 22 39 22 11 4 1 0 62 15 72
2019 EC-04 18 36 27 9 0 9 0 60 10 11
2019 EC-05 18 47 24 6 6 0 0 65 12 17
2019 EC-06 19 44 13 19 6 0 0 63 25 16
2019 EC-07 38 31 25 0 6 0 0 69 6 16
2018 EC 26 32 29 6 3 0 3 60 10 31
2017 EC 18 47 23 0 12 0 0 65 12 17

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 17 29 30 15 8 1 0 46 24 98
2020 EC-04 21 36 7 21 7 7 0 62 31 14
2020 EC-05 21 16 21 11 32 0 0 37 42 19
2020 EC-06 20 25 45 10 0 0 0 45 10 20
2020 EC-07 16 35 26 23 0 0 0 52 23 31
2019 EC 17 46 25 7 6 0 0 63 13 72
2019 EC-04 18 55 27 0 0 0 0 73 0 11
2019 EC-05 12 59 12 0 18 0 0 71 18 17
2019 EC-06 25 38 25 13 0 0 0 63 13 16
2019 EC-07 19 44 31 0 6 0 0 63 6 16
2018 EC 3 58 19 16 3 0 0 61 19 31
2017 EC 12 47 23 12 6 0 0 59 18 17

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 24 33 23 16 3 0 0 57 19 98
2020 EC-04 29 50 7 14 0 0 0 79 14 14
2020 EC-05 5 37 32 21 5 0 0 42 26 19
2020 EC-06 45 15 30 10 0 0 0 60 10 20
2020 EC-07 26 23 29 19 3 0 0 48 23 31
2019 EC 11 39 21 21 7 0 0 51 28 71
2019 EC-04 18 36 18 27 0 0 0 55 27 11
2019 EC-05 6 41 29 12 12 0 0 47 24 17
2019 EC-06 13 44 25 19 0 0 0 56 19 16
2019 EC-07 19 31 19 19 13 0 0 50 31 16
2018 EC 10 52 32 3 3 0 0 61 6 31
2017 EC 18 36 29 0 17 0 0 53 17 17

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 46 31 13 7 3 0 0 77 10 98
2020 EC-04 57 36 7 0 0 0 0 93 0 14
2020 EC-05 32 37 16 5 11 0 0 68 16 19
2020 EC-06 65 25 5 0 5 0 0 90 5 20
2020 EC-07 32 32 23 13 0 0 0 65 13 31
2019 EC 49 28 13 7 4 0 0 76 11 72
2019 EC-04 45 27 18 9 0 0 0 73 9 11
2019 EC-05 35 35 18 12 0 0 0 71 12 17
2019 EC-06 44 31 0 6 19 0 0 75 25 16
2019 EC-07 69 13 13 6 0 0 0 81 6 16

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 21 29 31 9 9 1 0 51 19 98
2020 EC-04 7 29 43 7 7 7 0 38 15 14
2020 EC-05 16 21 37 11 16 0 0 37 26 19
2020 EC-06 25 35 25 15 0 0 0 60 15 20
2020 EC-07 26 39 23 3 10 0 0 65 13 31

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 23 20 21 22 11 0 1 44 34 98
2020 EC-04 21 21 29 21 0 0 7 46 23 14
2020 EC-05 5 16 26 21 32 0 0 21 53 19
2020 EC-06 35 50 10 0 5 0 0 85 5 20
2020 EC-07 26 13 16 39 6 0 0 39 45 31
2019 EC 32 25 28 11 4 0 0 57 15 72
2019 EC-04 27 18 18 27 9 0 0 45 36 11
2019 EC-05 18 35 29 12 6 0 0 53 18 17
2019 EC-06 25 38 25 6 6 0 0 63 13 16
2019 EC-07 50 13 25 13 0 0 0 63 13 16
2018 EC 19 42 23 13 3 0 0 61 16 31
2017 EC 29 35 29 6 0 0 0 64 6 17

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 36 32 16 10 5 0 1 68 15 98
2020 EC-04 29 50 7 7 0 0 7 85 8 14
2020 EC-05 42 26 21 5 5 0 0 68 11 19
2020 EC-06 45 20 20 10 5 0 0 65 15 20
2020 EC-07 29 39 13 16 3 0 0 68 19 31
2019 EC 53 24 8 11 4 0 0 76 15 72
2019 EC-04 64 18 9 9 0 0 0 82 9 11
2019 EC-05 59 24 6 12 0 0 0 82 12 17
2019 EC-06 31 25 0 25 19 0 0 56 44 16
2019 EC-07 63 19 13 6 0 0 0 81 6 16
2018 EC 45 13 23 16 0 0 3 60 17 31
2017 EC 56 22 17 6 0 0 0 78 6 18

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 25 42 20 10 2 0 1 68 13 97
2020 EC-04 21 50 21 0 0 0 7 77 0 14
2020 EC-05 22 39 22 17 0 0 0 61 17 18
2020 EC-06 30 35 20 15 0 0 0 65 15 20
2020 EC-07 26 48 16 6 3 0 0 74 10 31

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 67 16 7 2 2 0 5 88 4 98
2020 EC-04 71 14 7 0 0 0 7 92 0 14
2020 EC-05 53 26 16 0 0 0 5 83 0 19
2020 EC-06 70 15 0 5 5 0 5 89 11 20
2020 EC-07 81 6 3 3 3 0 3 90 7 31
2019 EC 69 18 3 4 1 0 4 91 6 71
2019 EC-04 55 9 9 9 0 0 18 78 11 11
2019 EC-05 71 24 0 0 0 0 6 100 0 17
2019 EC-06 69 13 6 6 6 0 0 81 13 16
2019 EC-07 81 13 0 6 0 0 0 94 6 16
2018 EC 61 19 6 0 0 3 10 93 0 31

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 78 11 4 1 3 0 2 92 4 97
2020 EC-04 64 21 7 0 0 0 7 92 0 14
2020 EC-05 72 17 11 0 0 0 0 89 0 18
2020 EC-06 85 10 0 0 5 0 0 95 5 20
2020 EC-07 87 6 3 0 3 0 0 94 3 31
2019 EC 82 10 1 1 3 1 1 94 4 72
2019 EC-04 82 9 0 0 9 0 0 91 9 11
2019 EC-05 82 12 0 6 0 0 0 94 6 17
2019 EC-06 75 13 0 0 6 6 0 93 7 16
2019 EC-07 94 6 0 0 0 0 0 100 0 16
2018 EC 77 3 3 0 3 3 10 92 4 30
2017 EC 89 0 0 0 6 6 0 94 6 18

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 65 22 7 2 1 0 2 90 3 98
2020 EC-04 71 7 14 0 0 0 7 85 0 14
2020 EC-05 63 26 5 5 0 0 0 89 5 19
2020 EC-06 65 20 15 0 0 0 0 85 0 20
2020 EC-07 65 32 3 0 0 0 0 97 0 31
2019 EC 68 22 7 3 0 0 0 90 3 72
2019 EC-04 73 27 0 0 0 0 0 100 0 11
2019 EC-05 65 18 6 12 0 0 0 82 12 17
2019 EC-06 63 25 13 0 0 0 0 88 0 16
2019 EC-07 81 13 6 0 0 0 0 94 0 16
2018 EC 61 26 10 0 0 0 3 90 0 31
2017 EC 61 33 6 0 0 0 0 94 0 18

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 63 21 7 6 1 0 2 85 7 97
2020 EC-04 71 14 7 0 0 0 7 92 0 14
2020 EC-05 67 17 11 6 0 0 0 83 6 18
2020 EC-06 65 20 5 10 0 0 0 85 10 20
2020 EC-07 52 32 6 10 0 0 0 84 10 31
2019 EC 51 26 13 4 4 1 0 79 8 72
2019 EC-04 73 18 0 0 9 0 0 91 9 11
2019 EC-05 47 24 18 12 0 0 0 71 12 17
2019 EC-06 31 44 6 0 13 6 0 80 13 16
2019 EC-07 63 6 31 0 0 0 0 69 0 16
2018 EC 48 26 13 6 3 0 3 77 10 31
2017 EC 72 6 16 0 6 0 0 78 6 18

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 60 14 6 2 0 0 17 90 2 98
2020 EC-04 43 0 0 0 0 0 57 100 0 14
2020 EC-05 74 11 5 0 0 0 11 94 0 19
2020 EC-06 75 10 5 5 0 0 5 89 5 20
2020 EC-07 48 32 13 3 0 0 3 83 3 31
2019 EC 56 8 1 1 1 0 31 94 4 71
2019 EC-04 55 0 0 0 0 0 45 100 0 11
2019 EC-05 41 12 0 6 0 0 41 90 10 17
2019 EC-06 50 6 6 0 0 0 38 90 0 16
2019 EC-07 75 19 0 0 6 0 0 94 6 16
2018 EC 55 6 6 0 0 0 32 90 0 31
2017 EC 67 0 6 0 0 0 28 92 0 18

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 66 16 10 4 1 1 1 84 5 98
2020 EC-04 71 7 7 7 0 7 0 85 8 14
2020 EC-05 47 21 26 5 0 0 0 68 5 19
2020 EC-06 70 10 10 10 0 0 0 80 10 20
2020 EC-07 71 19 6 0 0 0 3 93 0 31
2019 EC 65 24 8 0 0 0 3 91 0 71
2019 EC-04 55 18 18 0 0 0 9 80 0 11
2019 EC-05 71 18 6 0 0 0 6 94 0 17
2019 EC-06 60 40 0 0 0 0 0 100 0 15
2019 EC-07 75 19 6 0 0 0 0 94 0 16
2018 EC 52 19 19 3 0 3 3 76 3 31
2017 EC 72 11 11 0 6 0 0 83 6 18

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 73 16 3 1 3 1 2 93 4 97
2020 EC-04 50 14 7 7 14 0 7 69 23 14
2020 EC-05 79 21 0 0 0 0 0 100 0 19
2020 EC-06 79 16 0 0 0 5 0 100 0 19
2020 EC-07 81 13 3 0 3 0 0 94 3 31
2019 EC 74 13 3 6 4 0 1 87 10 72
2019 EC-04 45 18 9 9 9 0 9 70 20 11
2019 EC-05 76 18 0 6 0 0 0 94 6 17
2019 EC-06 69 19 6 6 0 0 0 88 6 16
2019 EC-07 94 6 0 0 0 0 0 100 0 16
2018 EC 77 10 0 3 0 0 10 96 4 30
2017 EC 83 0 6 6 0 0 6 88 6 18

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 28 32 24 12 3 1 0 60 15 98
2020 EC-04 29 21 21 14 7 7 0 54 23 14
2020 EC-05 37 26 32 5 0 0 0 63 5 19
2020 EC-06 30 30 20 15 5 0 0 60 20 20
2020 EC-07 32 35 23 10 0 0 0 68 10 31
2019 EC 44 33 18 3 1 0 0 78 4 72
2019 EC-04 55 36 9 0 0 0 0 91 0 11
2019 EC-05 47 41 12 0 0 0 0 88 0 17
2019 EC-06 38 31 31 0 0 0 0 69 0 16
2019 EC-07 56 19 19 6 0 0 0 75 6 16
2018 EC 39 42 16 0 0 0 3 83 0 31
2017 EC 67 28 0 0 0 6 0 100 0 18

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 13 39 26 17 5 0 0 52 22 98
2020 EC-04 0 50 21 14 14 0 0 50 29 14
2020 EC-05 32 26 5 32 5 0 0 58 37 19
2020 EC-06 15 45 30 10 0 0 0 60 10 20
2020 EC-07 13 35 42 10 0 0 0 48 10 31

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 5 21 48 19 6 0 0 27 26 98
2020 EC-04 7 43 43 7 0 0 0 50 7 14
2020 EC-05 5 16 32 26 21 0 0 21 47 19
2020 EC-06 5 35 50 10 0 0 0 40 10 20
2020 EC-07 6 6 55 26 6 0 0 13 32 31
2019 EC 7 39 39 11 3 1 0 46 14 72
2019 EC-04 9 45 36 0 9 0 0 55 9 11
2019 EC-05 6 41 29 24 0 0 0 47 24 17
2019 EC-06 13 25 50 6 6 0 0 38 13 16
2019 EC-07 6 38 50 6 0 0 0 44 6 16
2018 EC 3 26 52 13 6 0 0 29 19 31
2017 EC 0 22 50 23 6 0 0 22 28 18

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 11 32 36 15 5 1 0 21 43 98
2020 EC-04 14 7 50 14 7 7 0 23 23 14
2020 EC-05 21 26 37 16 0 0 0 16 47 19
2020 EC-06 0 30 35 25 10 0 0 35 30 20
2020 EC-07 6 48 32 10 3 0 0 13 55 31
2019 EC 7 28 39 25 1 0 0 26 35 72
2019 EC-04 18 9 45 27 0 0 0 27 27 11
2019 EC-05 0 29 35 35 0 0 0 35 29 17
2019 EC-06 13 31 44 6 6 0 0 13 44 16
2019 EC-07 0 38 31 31 0 0 0 31 38 16
2018 EC 10 17 60 7 7 0 0 13 27 30
2017 EC 0 28 33 28 11 0 0 39 28 18
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 23 52 23 1 69 31 98
2020 EC-04 14 57 29 0 80 20 14
2020 EC-05 21 58 16 5 73 27 19
2020 EC-06 30 50 20 0 63 38 20
2020 EC-07 29 48 23 0 63 38 31

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EC 30 70 23

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 48 22 11 8 1 0 9 78 10 98
2020 EC-04 50 7 7 21 0 0 14 67 25 14
2020 EC-05 26 16 26 5 0 0 26 57 7 19
2020 EC-06 50 30 15 5 0 0 0 80 5 20
2020 EC-07 45 35 6 10 3 0 0 81 13 31
2019 EC 43 14 18 13 8 0 4 59 22 72
2019 EC-04 45 0 27 9 9 0 9 50 20 11
2019 EC-05 53 12 18 12 6 0 0 65 18 17
2019 EC-06 38 25 19 13 6 0 0 63 19 16
2019 EC-07 38 19 13 13 19 0 0 56 31 16
2018 EC 42 23 10 16 10 0 0 65 26 31

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 0 22 13 39 22 0 4 23 64 23

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EC 0 22 4 43 30 0 0 22 74 23
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