2020 Public Service Employee Survey Results by Theme for Impact Assessment Agency of Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues
- Support to resolve pay or other compensation issues

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	37	42	7	9	5	79	14	43
2020	AS-02	33	33	11	17	6	67	22	18
2019	AS	45	43	5	5	2	88	7	42
2019	AS-01	50	40	0	10	0	90	10	10
2019	AS-02	41	41	12	0	6	82	6	17
2018	AS	34	46	11	6	3	80	9	35
2018	AS-01	38	44	6	13	0	81	13	16
2018	AS-02	9	55	27	0	9	64	9	11
2017	AS	29	42	22	6	0	71	6	31
2017	AS-01	7	43	35	14	0	51	14	14
2014	AS	22	37	26	15	0	59	15	27
2014	AS-01	19	50	19	13	0	69	13	16

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	40	33	12	10	5	74	14	42
2020	AS-02	28	44	6	17	6	72	22	18
2019	AS	54	37	5	2	2	90	5	41
2019	AS-01	60	40	0	0	0	100	0	10
2019	AS-02	38	50	6	0	6	88	6	16
2018	AS	39	42	8	11	0	81	11	36
2018	AS-01	38	44	0	19	0	81	19	16
2018	AS-02	18	64	18	0	0	82	0	11
2017	AS	27	53	20	0	0	80	0	30
2017	AS-01	8	62	30	0	0	70	0	13

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	60	19	16	0	2	2	81	2	43
2020	AS-02	50	17	22	0	6	6	71	6	18
2019	AS	69	21	5	2	2	0	90	5	42
2019	AS-01	70	30	0	0	0	0	100	0	10
2019	AS-02	59	24	6	6	6	0	82	12	17
2018	AS	47	42	8	3	0	0	89	3	36
2018	AS-01	50	38	6	6	0	0	88	6	16
2018	AS-02	18	64	18	0	0	0	82	0	11
2017	AS	42	48	10	0	0	0	90	0	31
2017	AS-01	28	51	21	0	0	0	79	0	14
2014	AS	48	30	15	3	4	0	78	7	27
2014	AS-01	50	31	13	0	6	0	81	6	16

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	49	35	5	7	2	2	86	10	43
2020	AS-02	33	44	6	11	6	0	78	17	18
2019	AS	60	31	7	0	2	0	90	2	42
2019	AS-01	60	40	0	0	0	0	100	0	10
2019	AS-02	47	35	12	0	6	0	82	6	17
2018	AS	37	49	3	6	3	3	88	9	35
2018	AS-01	31	56	0	13	0	0	88	13	16
2018	AS-02	27	45	9	0	9	9	80	10	11
2017	AS	29	52	13	3	3	0	81	6	31
2017	AS-01	7	58	21	7	7	0	65	14	14
2014	AS	48	19	22	11	0	0	67	11	27
2014	AS-01	44	19	19	19	0	0	63	19	16

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	58	21	14	5	2	0	79	7	43
2020	AS-02	61	11	17	11	0	0	72	11	18
2019	AS	55	29	12	5	0	0	83	5	42
2019	AS-01	50	40	10	0	0	0	90	0	10
2019	AS-02	53	29	12	6	0	0	82	6	17
2018	AS	44	39	8	8	0	0	83	8	36
2018	AS-01	50	31	6	13	0	0	81	13	16
2018	AS-02	36	45	9	9	0	0	82	9	11
2017	AS	42	45	13	0	0	0	87	0	31
2017	AS-01	28	58	14	0	0	0	86	0	14
2014	AS	33	33	22	4	0	7	72	4	27
2014	AS-01	38	31	13	6	0	13	79	7	16

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	63	19	12	7	0	81	7	43
2020	AS-02	61	17	11	11	0	78	11	18
2019	AS	62	24	10	5	0	86	5	42
2019	AS-01	50	40	10	0	0	90	0	10
2019	AS-02	65	24	6	6	0	88	6	17
2018	AS	44	39	11	6	0	83	6	36
2018	AS-01	44	38	13	6	0	81	6	16
2018	AS-02	36	45	9	9	0	82	9	11
2017	AS	42	48	10	0	0	90	0	31
2017	AS-01	35	51	14	0	0	86	0	14
2014	AS	45	26	26	0	4	71	4	27
2014	AS-01	50	25	19	0	6	75	6	16

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	58	14	14	7	2	5	0	76	10	43
2020	AS-02	61	0	11	17	0	11	0	69	19	18
2019	AS	57	17	12	10	0	5	0	78	10	42
2019	AS-01	50	10	10	20	0	10	0	67	22	10
2019	AS-02	65	12	12	6	0	6	0	81	6	17
2018	AS	50	25	14	6	6	0	0	75	11	36
2018	AS-01	44	31	13	6	6	0	0	75	13	16
2018	AS-02	45	36	9	0	9	0	0	82	9	11
2017	AS	33	35	19	13	0	0	0	68	13	31
2017	AS-01	21	51	7	21	0	0	0	72	21	14
2014	AS	45	11	15	15	11	0	4	58	27	27
2014	AS-01	56	0	13	19	13	0	0	56	31	16

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	60	23	7	5	5	88	5	43
2020	AS-02	56	33	6	6	0	89	6	18
2019	AS	62	19	10	5	5	85	5	42
2019	AS-01	60	20	0	10	10	89	11	10
2019	AS-02	47	29	12	6	6	81	6	17

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	65	16	9	5	5	0	81	9	43
2020	AS-02	61	22	6	11	0	0	83	11	18
2019	AS	69	17	7	5	0	2	88	5	42
2019	AS-01	50	30	0	10	0	10	89	11	10
2019	AS-02	65	18	18	0	0	0	82	0	17
2018	AS	58	22	14	6	0	0	81	6	36
2018	AS-01	63	19	19	0	0	0	81	0	16
2018	AS-02	36	36	18	9	0	0	73	9	11
2017	AS	42	42	10	6	0	0	84	6	31
2017	AS-01	28	43	21	7	0	0	72	7	14
2014	AS	52	22	11	15	0	0	74	15	27
2014	AS-01	63	13	19	6	0	0	75	6	16

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	67	16	7	7	2	0	84	9	43
2020	AS-02	78	11	6	6	0	0	89	6	18
2019	AS	69	21	2	2	5	0	90	7	42
2019	AS-01	50	40	0	0	10	0	90	10	10
2019	AS-02	65	24	0	6	6	0	88	12	17
2018	AS	56	22	8	8	6	0	78	14	36
2018	AS-01	50	31	6	6	6	0	81	13	16
2018	AS-02	45	18	18	9	9	0	64	18	11
2017	AS	52	39	3	3	3	0	90	6	31
2017	AS-01	35	51	7	0	7	0	86	7	14
2014	AS	59	22	7	7	0	4	85	8	27
2014	AS-01	75	19	0	6	0	0	94	6	16

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	49	35	7	5	2	2	0	86	7	43
2020	AS-02	56	28	6	6	0	6	0	88	6	18
2019	AS	55	29	10	2	0	2	2	88	3	42
2019	AS-01	70	30	0	0	0	0	0	100	0	10
2019	AS-02	65	18	6	6	0	0	6	88	6	17
2018	AS	53	31	6	3	3	6	0	88	6	36
2018	AS-01	56	25	6	6	6	0	0	81	13	16
2018	AS-02	36	36	9	0	0	18	0	89	0	11
2017	AS	33	54	6	7	0	0	0	87	7	31
2017	AS-01	35	58	0	7	0	0	0	93	7	14
2014	AS	33	22	18	15	0	11	0	63	17	27
2014	AS-01	38	31	6	13	0	13	0	79	14	16

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	49	30	16	0	5	0	0	79	5	43
2020	AS-02	50	33	11	0	6	0	0	83	6	18
2019	AS	57	26	7	5	2	0	2	85	7	42
2019	AS-01	70	30	0	0	0	0	0	100	0	10
2019	AS-02	59	29	0	0	6	0	6	94	6	17
2018	AS	49	31	6	6	3	6	0	85	9	35
2018	AS-01	50	25	13	6	6	0	0	75	13	16
2018	AS-02	36	36	0	9	0	18	0	89	11	11
2017	AS	42	42	10	7	0	0	0	84	7	31
2017	AS-01	49	36	7	7	0	0	0	86	7	14
2014	AS	41	19	22	15	0	4	0	62	15	27
2014	AS-01	44	19	19	13	0	6	0	67	13	16

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	42	28	21	0	5	5	0	73	5	43
2020	AS-02	44	28	17	0	6	6	0	76	6	18
2019	AS	40	38	10	7	2	0	2	80	10	42
2019	AS-01	40	50	10	0	0	0	0	90	0	10
2019	AS-02	41	41	0	6	6	0	6	88	13	17
2018	AS	42	31	17	3	3	6	0	76	6	36
2018	AS-01	50	25	13	6	6	0	0	75	13	16
2018	AS-02	36	27	18	0	0	18	0	78	0	11
2017	AS	29	42	19	10	0	0	0	71	10	31
2017	AS-01	28	51	7	14	0	0	0	79	14	14
2014	AS	22	33	26	11	4	4	0	58	15	27
2014	AS-01	19	31	31	6	6	6	0	53	13	16

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	37	35	21	5	2	0	0	72	7	43
2020	AS-02	39	50	6	6	0	0	0	89	6	18
2019	AS	32	39	10	17	0	0	2	73	18	41
2019	AS-01	40	40	20	0	0	0	0	80	0	10
2019	AS-02	35	24	6	29	0	0	6	63	31	17
2018	AS	31	44	8	11	3	3	0	77	14	36
2018	AS-01	31	50	6	6	6	0	0	81	13	16
2018	AS-02	18	45	9	18	0	9	0	70	20	11
2017	AS	20	51	10	13	6	0	0	71	19	31
2017	AS-01	21	36	14	14	14	0	0	58	28	14
2014	AS	15	37	19	11	15	4	0	54	27	27
2014	AS-01	6	44	19	6	19	6	0	53	27	16

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	47	21	16	14	2	67	16	43
2020	AS-02	39	22	17	22	0	61	22	18
2019	AS	52	36	7	5	0	88	5	42
2019	AS-01	50	50	0	0	0	100	0	10
2019	AS-02	41	41	6	12	0	82	12	17
2018	AS	39	44	6	8	3	83	11	36
2018	AS-01	44	38	6	6	6	81	13	16
2018	AS-02	9	73	9	9	0	82	9	11
2017	AS	33	58	0	10	0	90	10	31
2017	AS-01	14	72	0	14	0	86	14	14
2014	AS	45	26	15	11	4	70	15	27
2014	AS-01	44	38	6	13	0	81	13	16

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	44	35	9	9	2	79	12	43
2020	AS-02	28	44	17	11	0	72	11	18
2019	AS	43	38	5	12	2	81	14	42
2019	AS-01	30	70	0	0	0	100	0	10
2019	AS-02	35	24	12	24	6	59	29	17
2018	AS	33	33	22	11	0	67	11	36
2018	AS-01	25	44	19	13	0	69	13	16
2018	AS-02	27	36	27	9	0	64	9	11
2017	AS	26	52	10	13	0	78	13	31
2017	AS-01	14	58	7	21	0	72	21	14

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	63	23	7	2	5	86	7	43
2020	AS-02	67	22	6	6	0	89	6	18
2019	AS	64	21	5	2	7	86	10	42
2019	AS-01	60	30	0	0	10	90	10	10
2019	AS-02	53	29	6	0	12	82	12	17
2018	AS	53	31	8	6	3	83	8	36
2018	AS-01	56	31	6	6	0	88	6	16
2018	AS-02	27	45	18	9	0	73	9	11
2017	AS	33	58	6	0	3	90	3	31
2017	AS-01	14	65	14	0	7	79	7	14
2014	AS	48	37	4	11	0	85	11	27
2014	AS-01	50	44	0	6	0	94	6	16

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	52	24	14	7	2	76	10	42
2020	AS-02	39	28	17	17	0	67	17	18
2019	AS	36	29	7	17	12	64	29	42
2019	AS-01	30	30	0	30	10	60	40	10
2019	AS-02	35	29	12	6	18	65	24	17
2018	AS	28	44	11	11	6	72	17	36
2018	AS-01	25	50	6	13	6	75	19	16
2018	AS-02	9	45	27	18	0	55	18	11
2017	AS	19	55	6	13	6	74	19	31
2017	AS-01	0	65	7	14	14	65	28	14
2014	AS	30	37	15	15	4	67	19	27
2014	AS-01	31	38	13	13	6	69	19	16

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	60	21	9	5	2	2	0	83	7	43
2020	AS-02	61	22	0	11	0	6	0	88	12	18

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	50	14	19	7	7	2	66	15	42
2020	AS-02	56	6	17	17	6	0	61	22	18
2019	AS	45	31	12	2	7	2	78	10	42
2019	AS-01	60	30	10	0	0	0	90	0	10
2019	AS-02	41	24	18	0	12	6	69	13	17
2018	AS	28	44	6	11	8	3	74	20	36
2018	AS-01	31	44	0	19	6	0	75	25	16
2018	AS-02	18	45	9	9	9	9	70	20	11
2017	AS	23	39	16	13	6	4	64	20	31
2017	AS-01	21	29	14	21	14	0	51	35	14
2014	AS	26	37	22	7	4	4	65	12	27
2014	AS-01	19	44	19	13	6	0	63	19	16

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	28	19	14	21	9	7	2	51	33	43
2020	AS-02	17	22	11	33	11	6	0	41	47	18
2019	AS	36	21	24	5	10	2	2	60	15	42
2019	AS-01	40	40	10	0	10	0	0	80	10	10
2019	AS-02	41	6	24	6	18	6	0	50	25	17
2018	AS	25	39	6	17	8	3	3	68	26	36
2018	AS-01	19	38	6	19	19	0	0	56	38	16
2018	AS-02	27	45	0	18	0	9	0	80	20	11
2017	AS	0	58	10	19	13	0	0	58	32	31
2017	AS-01	0	36	14	21	28	0	0	36	49	14
2014	AS	22	15	4	26	33	0	0	37	59	27
2014	AS-01	25	13	0	31	31	0	0	38	63	16

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	56	12	21	5	0	7	73	5	43
2020	AS-02	44	6	33	6	0	11	56	6	18
2019	AS	57	17	10	7	5	5	78	13	42
2019	AS-01	50	20	0	20	0	10	78	22	10
2019	AS-02	59	12	12	6	12	0	71	18	17

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	49	23	14	7	2	5	76	10	43
2020	AS-02	33	22	28	6	6	6	59	12	18
2019	AS	52	26	14	0	2	5	83	3	42
2019	AS-01	50	30	10	0	0	10	89	0	10
2019	AS-02	53	24	18	0	6	0	76	6	17

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	84	2	5	0	2	2	5	93	3	43
2020	AS-02	83	0	6	0	0	6	6	94	0	18
2019	AS	83	7	0	2	2	2	2	95	5	42
2019	AS-01	80	0	0	10	0	0	10	89	11	10
2019	AS-02	88	6	0	0	6	0	0	94	6	17

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	70	12	7	0	0	12	92	0	43
2020	AS-02	61	11	11	0	0	17	87	0	18
2019	AS	88	2	0	2	2	5	95	5	41
2019	AS-01	80	0	0	0	0	20	100	0	10
2019	AS-02	94	0	0	0	6	0	94	6	17

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	56	19	14	9	2	74	12	43
2020	AS-02	44	28	11	17	0	72	17	18
2019	AS	50	33	2	12	2	83	14	42
2019	AS-01	40	50	0	0	10	90	10	10
2019	AS-02	29	41	6	24	0	71	24	17
2018	AS	40	34	14	11	0	74	11	35
2018	AS-01	40	40	0	20	0	80	20	15
2018	AS-02	18	45	36	0	0	64	0	11
2017	AS	36	42	13	10	0	78	10	31
2017	AS-01	21	36	21	21	0	58	21	14
2014	AS	37	41	11	11	0	78	11	27
2014	AS-01	38	38	13	13	0	75	13	16

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	60	12	19	0	9	0	72	9	43
2020	AS-02	50	11	22	0	17	0	61	17	18
2019	AS	59	24	7	7	2	0	83	10	41
2019	AS-01	70	20	10	0	0	0	90	0	10
2019	AS-02	47	24	12	12	6	0	71	18	17
2018	AS	44	39	8	8	0	0	83	8	36
2018	AS-01	44	31	19	6	0	0	75	6	16
2018	AS-02	27	64	0	9	0	0	91	9	11
2017	AS	39	45	10	3	3	0	84	6	31
2017	AS-01	21	65	7	0	7	0	86	7	14
2014	AS	37	37	7	11	4	4	77	15	27
2014	AS-01	38	38	6	6	6	6	80	13	16

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	56	21	9	9	5	77	14	43
2020	AS-02	39	39	0	17	6	78	22	18
2019	AS	41	34	2	20	2	76	22	41
2019	AS-01	30	30	0	40	0	60	40	10
2019	AS-02	41	29	0	24	6	71	29	17
2018	AS	39	39	14	8	0	78	8	36
2018	AS-01	38	38	13	13	0	75	13	16
2018	AS-02	18	55	27	0	0	73	0	11
2017	AS	33	48	10	6	3	81	10	31
2017	AS-01	7	65	14	7	7	72	14	14
2014	AS	41	30	18	11	0	71	11	27
2014	AS-01	38	38	13	13	0	75	13	16

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	35	37	19	2	5	2	74	7	43
2020	AS-02	28	39	22	6	6	0	67	11	18
2019	AS	50	40	7	2	0	0	90	2	42
2019	AS-01	30	60	10	0	0	0	90	0	10
2019	AS-02	59	35	0	6	0	0	94	6	17
2018	AS	37	46	9	6	3	0	83	9	35
2018	AS-01	33	40	13	7	7	0	73	13	15
2018	AS-02	27	55	9	9	0	0	82	9	11
2017	AS	26	45	16	7	3	3	74	10	31
2017	AS-01	21	36	21	7	7	7	62	15	14

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	57	24	14	2	0	2	83	2	42
2020	AS-02	56	28	6	6	0	6	88	6	18
2019	AS	62	24	0	12	2	0	86	14	42
2019	AS-01	70	20	0	10	0	0	90	10	10
2019	AS-02	53	24	0	18	6	0	76	24	17
2018	AS	53	31	8	3	6	0	83	8	36
2018	AS-01	56	25	6	6	6	0	81	13	16
2018	AS-02	27	55	18	0	0	0	82	0	11
2017	AS	39	48	3	6	3	0	87	10	31
2017	AS-01	42	29	7	14	7	0	72	21	14
2014	AS	48	29	19	0	4	0	78	4	27
2014	AS-01	50	31	13	0	6	0	81	6	16

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	33	33	23	9	2	65	12	43
2020	AS-02	39	33	17	6	6	72	11	18
2019	AS	26	45	12	10	7	71	17	42
2019	AS-01	30	40	20	10	0	70	10	10
2019	AS-02	24	53	6	6	12	76	18	17
2018	AS	44	33	17	6	0	78	6	36
2018	AS-01	75	19	0	6	0	94	6	16
2018	AS-02	36	45	18	0	0	82	0	11
2017	AS	39	39	19	3	0	78	3	31
2017	AS-01	51	28	21	0	0	79	0	14
2014	AS	33	45	18	4	0	78	4	27
2014	AS-01	50	38	13	0	0	88	0	16

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	58	42	43
2020	AS-02	72	28	18

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	65	19	2	5	0	2	7	92	5	43
2020	AS-02	67	22	0	6	0	0	6	94	6	18

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	AS	37	35	28	43
2020	AS-02	28	33	39	18
2019	AS	36	24	40	42
2019	AS-01	50	20	30	10
2019	AS-02	29	24	47	17
2018	AS	25	36	39	36
2018	AS-01	31	25	44	16
2018	AS-02	27	45	27	11
2017	AS	35	35	30	31
2017	AS-01	49	29	21	14
2014	AS	44	19	37	27
2014	AS-01	56	19	25	16

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	AS	6	31	50	0	13	0	16
2019	AS	7	53	20	0	7	13	15
2017	AS	0	27	73	0	0	0	11
2014	AS	8	17	59	8	9999	8	12

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	51	26	12	9	2	77	12	43
2020	AS-02	39	39	6	11	6	78	17	18
2019	AS	67	24	2	5	2	90	7	42
2019	AS-01	70	30	0	0	0	100	0	10
2019	AS-02	59	24	0	12	6	82	18	17
2018	AS	53	33	3	11	0	86	11	36
2018	AS-01	50	44	0	6	0	94	6	16
2018	AS-02	45	27	9	18	0	73	18	11
2017	AS	26	58	13	3	0	84	3	31
2017	AS-01	14	58	21	7	0	72	7	14
2014	AS	45	26	11	15	4	71	18	27
2014	AS-01	44	31	6	13	6	75	19	16

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	53	23	12	7	5	0	77	12	43
2020	AS-02	56	33	0	6	6	0	89	11	18
2019	AS	55	38	7	0	0	0	93	0	42
2019	AS-01	70	30	0	0	0	0	100	0	10
2019	AS-02	47	35	18	0	0	0	82	0	17
2018	AS	42	36	19	3	0	0	78	3	36
2018	AS-01	44	38	13	6	0	0	81	6	16
2018	AS-02	27	36	36	0	0	0	64	0	11
2017	AS	33	48	3	16	0	0	81	16	31
2017	AS-01	21	58	0	21	0	0	79	21	14
2014	AS	26	45	11	11	4	4	73	15	27
2014	AS-01	19	44	19	13	6	0	63	19	16

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	7	33	28	21	7	5	0	29	41	43
2020	AS-02	0	28	28	28	11	6	0	41	29	18
2019	AS	24	26	21	12	14	0	2	27	51	42
2019	AS-01	40	0	30	0	30	0	0	30	40	10
2019	AS-02	12	35	12	18	18	0	6	38	50	17
2018	AS	14	37	31	11	6	0	0	17	51	35
2018	AS-01	13	19	38	19	13	0	0	31	31	16
2018	AS-02	18	64	18	0	0	0	0	0	82	11
2017	AS	10	39	26	23	3	0	0	26	48	31
2017	AS-01	7	51	14	21	7	0	0	28	58	14
2014	AS	7	29	22	30	4	0	7	36	40	27
2014	AS-01	13	25	31	31	0	0	0	31	38	16

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	9	9	28	26	21	5	2	50	20	43
2020	AS-02	11	6	28	28	22	0	6	53	18	18
2019	AS	10	24	17	26	21	2	0	49	34	42
2019	AS-01	30	10	10	30	20	0	0	50	40	10
2019	AS-02	0	35	12	29	24	0	0	53	35	17
2018	AS	3	17	31	31	14	3	3	47	21	36
2018	AS-01	6	6	31	31	25	0	0	56	13	16
2018	AS-02	0	18	27	45	0	9	0	50	20	11
2017	AS	3	19	29	29	19	0	0	49	22	31
2017	AS-01	7	28	21	36	7	0	0	43	35	14
2014	AS	0	19	37	30	11	4	0	42	19	27
2014	AS-01	0	25	38	25	13	0	0	38	25	16

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	17	21	26	26	7	2	0	34	39	42
2020	AS-02	11	11	33	39	6	0	0	44	22	18
2019	AS	19	17	43	7	12	2	0	20	37	42
2019	AS-01	30	20	30	0	20	0	0	20	50	10
2019	AS-02	12	18	47	6	18	0	0	24	29	17
2018	AS	14	14	37	29	6	0	0	34	29	35
2018	AS-01	27	13	27	33	0	0	0	33	40	15
2018	AS-02	0	0	64	27	9	0	0	36	0	11
2017	AS	16	39	32	10	4	0	0	13	55	31
2017	AS-01	14	42	29	14	0	0	0	14	57	14
2014	AS	11	33	26	26	0	0	4	27	46	27
2014	AS-01	19	31	31	19	0	0	0	19	50	16

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	7	30	28	23	12	0	35	37	43
2020	AS-02	0	22	28	33	17	0	50	22	18
2019	AS	12	24	33	19	12	0	31	36	42
2019	AS-01	0	20	40	20	20	0	40	20	10
2019	AS-02	12	18	29	24	18	0	41	29	17
2018	AS	8	22	44	19	6	0	25	31	36
2018	AS-01	6	19	50	19	6	0	25	25	16
2018	AS-02	9	9	55	27	0	0	27	18	11
2017	AS	16	23	39	19	4	0	23	39	31
2017	AS-01	7	14	51	28	0	0	28	21	14
2014	AS	11	15	29	37	4	4	42	27	27
2014	AS-01	13	13	31	44	0	0	44	25	16

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	16	12	37	14	21	0	0	35	28	43
2020	AS-02	11	6	44	17	22	0	0	39	17	18
2019	AS	19	12	29	21	14	2	2	38	33	42
2019	AS-01	10	10	10	40	30	0	0	70	20	10
2019	AS-02	18	24	24	24	12	0	0	35	41	17
2018	AS	11	28	33	22	6	0	0	28	39	36
2018	AS-01	6	31	31	19	13	0	0	31	38	16
2018	AS-02	9	27	36	27	0	0	0	27	36	11
2017	AS	6	22	36	23	10	3	0	34	30	31
2017	AS-01	7	14	28	36	7	7	0	47	23	14
2014	AS	7	22	26	22	15	0	7	40	32	27
2014	AS-01	0	25	31	19	19	0	6	40	27	16

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	12	14	28	23	16	5	2	43	28	43
2020	AS-02	6	17	33	17	22	6	0	41	24	18
2019	AS	17	24	19	19	19	0	2	39	41	42
2019	AS-01	30	10	10	20	30	0	0	50	40	10
2019	AS-02	6	41	6	18	29	0	0	47	47	17
2018	AS	9	14	31	31	9	3	3	42	24	35
2018	AS-01	6	19	25	44	6	0	0	50	25	16
2018	AS-02	0	20	40	30	0	10	0	33	22	10
2017	AS	16	26	32	13	10	0	3	24	43	31
2017	AS-01	28	28	21	22	0	0	0	22	57	14
2014	AS	7	15	33	29	7	0	7	40	24	27
2014	AS-01	13	13	44	19	6	0	6	27	27	16

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	9	9	44	19	12	7	0	33	20	43
2020	AS-02	6	11	39	22	17	6	0	41	18	18
2019	AS	12	24	33	19	12	0	0	31	36	42
2019	AS-01	20	20	20	20	20	0	0	40	40	10
2019	AS-02	0	29	29	24	18	0	0	41	29	17
2018	AS	11	19	28	28	14	0	0	42	31	36
2018	AS-01	13	25	31	19	13	0	0	31	38	16
2018	AS-02	18	9	18	45	9	0	0	55	27	11
2017	AS	6	19	49	16	10	0	0	26	25	31
2017	AS-01	14	14	43	28	0	0	0	28	28	14
2014	AS	11	29	37	15	4	0	4	19	42	27
2014	AS-01	19	38	25	13	6	0	0	19	56	16

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	5	19	28	42	5	2	48	24	43
2020	AS-02	6	0	39	44	11	0	56	6	18
2019	AS	0	14	24	36	26	0	62	14	42
2019	AS-01	0	10	20	20	50	0	70	10	10
2019	AS-02	0	6	18	41	35	0	76	6	17

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	40	30	19	5	5	2	71	10	43
2020	AS-02	39	39	17	6	0	0	78	6	18
2019	AS	34	39	15	12	0	0	73	12	41
2019	AS-01	30	60	0	10	0	0	90	10	10
2019	AS-02	35	35	18	12	0	0	71	12	17

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	60	30	5	5	0	91	5	43
2020	AS-02	56	33	6	6	0	89	6	18
2019	AS	57	29	7	7	0	86	7	42
2019	AS-01	60	40	0	0	0	100	0	10
2019	AS-02	47	29	12	12	0	76	12	17
2018	AS	44	42	8	0	6	86	6	36
2018	AS-01	38	38	13	0	13	75	13	16
2018	AS-02	27	64	9	0	0	91	0	11
2017	AS	45	42	6	0	7	87	7	31
2017	AS-01	35	43	14	0	7	79	7	14
2014	AS	59	29	7	4	0	89	4	27
2014	AS-01	69	19	6	6	0	88	6	16

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	58	40	0	2	0	98	2	43
2020	AS-02	61	39	0	0	0	100	0	18
2019	AS	62	21	12	5	0	83	5	42
2019	AS-01	60	20	0	20	0	80	20	10
2019	AS-02	59	18	24	0	0	76	0	17
2018	AS	58	28	11	0	3	86	3	36
2018	AS-01	50	25	19	0	6	75	6	16
2018	AS-02	45	45	9	0	0	91	0	11
2017	AS	45	48	3	0	3	93	3	31
2017	AS-01	35	58	7	0	0	93	0	14
2014	AS	39	54	4	0	4	92	4	26
2014	AS-01	40	53	0	0	7	93	7	15

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	60	31	5	5	90	5	42
2020	AS-02	53	35	6	6	88	6	17
2019	AS	50	38	10	2	88	2	42
2019	AS-01	30	70	0	0	100	0	10
2019	AS-02	41	35	24	0	76	0	17
2018	AS	42	47	6	6	89	6	36
2018	AS-01	38	44	6	13	81	13	16
2018	AS-02	18	73	9	0	91	0	11

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	58	30	5	2	2	2	90	5	43
2020	AS-02	61	22	6	6	0	6	88	6	18
2019	AS	67	26	5	2	0	0	93	2	42
2019	AS-01	60	40	0	0	0	0	100	0	10
2019	AS-02	71	24	0	6	0	0	94	6	17
2018	AS	47	39	8	6	0	0	86	6	36
2018	AS-01	44	44	6	6	0	0	88	6	16
2018	AS-02	36	36	18	9	0	0	73	9	11
2017	AS	42	39	6	3	3	6	86	7	31
2017	AS-01	28	51	7	0	7	7	85	8	14
2014	AS	52	41	4	4	0	0	93	4	27
2014	AS-01	56	31	6	6	0	0	88	6	16

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	60	28	7	0	2	2	90	2	43
2020	AS-02	56	33	6	0	0	6	94	0	18
2019	AS	71	24	5	0	0	0	95	0	41
2019	AS-02	76	24	0	0	0	0	100	0	17
2018	AS	50	44	6	0	0	0	94	0	36
2018	AS-01	50	38	13	0	0	0	88	0	16
2018	AS-02	45	55	0	0	0	0	100	0	11
2017	AS	39	48	7	3	0	3	90	3	31
2017	AS-01	28	51	7	7	0	7	85	8	14
2014	AS	59	29	7	0	0	4	92	0	27
2014	AS-01	56	25	13	0	0	6	87	0	16

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	70	21	5	2	2	91	5	43
2020	AS-02	67	22	6	6	0	89	6	18
2019	AS	79	12	10	0	0	90	0	42
2019	AS-01	80	10	10	0	0	90	0	10
2019	AS-02	82	12	6	0	0	94	0	17
2018	AS	56	33	8	3	0	89	3	36
2018	AS-01	56	25	13	6	0	81	6	16
2018	AS-02	45	55	0	0	0	100	0	11
2017	AS	55	35	7	3	0	90	3	31
2017	AS-01	42	43	7	7	0	86	7	14
2014	AS	59	37	0	4	0	96	4	27
2014	AS-01	69	25	0	6	0	94	6	16

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	49	30	12	0	0	7	2	87	0	43
2020	AS-02	44	33	11	0	0	11	0	88	0	18

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	58	23	7	5	2	5	0	85	7	43
2020	AS-02	56	28	0	6	0	11	0	94	6	18

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	58	19	5	2	7	7	2	85	10	43
2020	AS-02	56	28	11	0	6	0	0	83	6	18

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	49	28	12	5	2	5	0	80	7	43
2020	AS-02	44	22	17	11	0	6	0	71	12	18
2019	AS	36	29	17	12	0	7	0	69	13	42
2019	AS-01	20	20	20	20	0	20	0	50	25	10
2019	AS-02	35	29	24	6	0	6	0	69	6	17
2018	AS	31	39	14	11	3	3	0	71	14	36
2018	AS-01	31	38	6	13	6	6	0	73	20	16
2018	AS-02	9	45	27	18	0	0	0	55	18	11
2017	AS	20	51	6	16	3	3	0	74	20	31
2017	AS-01	0	51	7	35	0	7	0	54	38	14
2014	AS	22	26	22	15	7	4	4	52	24	27
2014	AS-01	19	31	19	13	6	6	6	57	21	16

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	51	28	16	0	2	2	81	2	43
2020	AS-02	28	56	11	0	0	6	88	0	18
2019	AS	45	31	7	14	2	0	76	17	42
2019	AS-01	50	30	0	10	10	0	80	20	10
2019	AS-02	41	35	12	12	0	0	76	12	17
2018	AS	31	42	14	6	8	0	72	14	36
2018	AS-01	38	25	13	6	19	0	63	25	16
2018	AS-02	9	73	9	9	0	0	82	9	11
2017	AS	35	42	10	6	6	0	78	13	31
2017	AS-01	28	36	7	14	14	0	65	28	14
2014	AS	45	41	7	0	4	4	88	4	27
2014	AS-01	38	44	6	0	6	6	87	7	16

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	56	30	7	5	2	86	7	43
2020	AS-02	50	33	6	11	0	83	11	18
2019	AS	55	29	10	7	0	83	7	42
2019	AS-01	70	30	0	0	0	100	0	10
2019	AS-02	47	41	6	6	0	88	6	17
2018	AS	39	42	11	8	0	81	8	36
2018	AS-01	44	38	13	6	0	81	6	16
2018	AS-02	27	45	18	9	0	73	9	11

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	47	12	7	9	12	12	2	68	24	43
2020	AS-02	33	17	6	6	17	17	6	64	29	18
2019	AS	30	18	25	8	8	13	0	54	17	40
2019	AS-01	30	20	20	0	20	10	0	56	22	10
2019	AS-02	31	6	31	6	6	19	0	46	15	16
2018	AS	25	28	14	8	11	14	0	61	23	36
2018	AS-01	31	38	0	13	19	0	0	69	31	16
2018	AS-02	9	18	27	0	0	45	0	50	0	11
2017	AS	26	32	10	6	13	10	3	67	22	31
2017	AS-01	14	29	14	14	21	7	0	47	38	14
2014	AS	19	7	22	22	7	19	4	33	38	27
2014	AS-01	19	13	25	19	6	19	0	38	31	16

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	42	44	7	2	5	0	0	86	7	43
2020	AS-02	33	44	6	6	11	0	0	78	17	18

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	30	49	7	7	7	79	14	43
2020	AS-02	22	50	0	17	11	72	28	18
2019	AS	60	31	2	2	5	90	7	42
2019	AS-01	80	20	0	0	0	100	0	10
2019	AS-02	53	29	0	6	12	82	18	17
2017	AS	42	48	3	3	3	90	6	31
2017	AS-01	35	43	7	7	7	79	14	14
2014	AS	56	22	7	7	7	78	15	27
2014	AS-01	50	25	6	6	13	75	19	16

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	50	36	5	5	5	86	10	42
2020	AS-02	39	39	6	11	6	78	17	18
2019	AS	59	29	2	5	5	88	10	41
2019	AS-02	47	29	6	6	12	76	18	17
2017	AS	39	45	3	10	3	84	13	31
2017	AS-01	14	58	7	14	7	72	21	14
2014	AS	48	37	11	4	0	85	4	27
2014	AS-01	44	38	13	6	0	81	6	16

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	86	9	0	2	2	0	95	5	43
2020	AS-02	83	11	0	0	6	0	94	6	18
2017	AS	61	32	0	7	0	0	93	7	31
2017	AS-01	57	36	0	7	0	0	93	7	14
2014	AS	74	11	7	0	4	4	89	4	27
2014	AS-01	69	13	6	0	6	6	87	7	16

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	42	23	12	16	5	2	0	67	21	43
2020	AS-02	44	11	6	28	6	6	0	59	35	18
2019	AS	51	27	10	5	2	2	2	82	8	41
2019	AS-02	41	35	0	6	6	6	6	87	13	17

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	12	88	41
2018	AS	14	86	36

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	28	16	14	2	5	33	2	68	11	43
2020	AS-02	17	17	11	6	6	39	6	60	20	18
2019	AS	26	10	24	7	2	21	10	52	14	42
2019	AS-01	20	20	30	0	0	10	20	57	0	10
2019	AS-02	35	12	18	0	6	29	0	67	8	17
2018	AS	28	17	17	6	6	25	3	62	15	36
2018	AS-01	31	25	13	13	6	13	0	64	21	16
2018	AS-02	9	9	27	0	0	45	9	40	0	11
2017	AS	16	35	19	7	0	19	3	67	9	31
2017	AS-01	0	36	35	7	0	21	0	46	9	14
2014	AS	19	11	19	4	0	33	15	57	7	27
2014	AS-01	19	6	19	6	0	38	13	50	13	16

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	49	33	5	0	2	12	0	92	3	43
2020	AS-02	39	44	6	0	0	11	0	94	0	18
2019	AS	50	21	19	5	2	2	0	73	7	42
2019	AS-01	50	30	20	0	0	0	0	80	0	10
2019	AS-02	53	18	18	0	6	6	0	75	6	17
2018	AS	43	26	14	3	9	6	0	73	12	35
2018	AS-01	47	20	13	7	13	0	0	67	20	15
2018	AS-02	27	27	27	0	0	18	0	67	0	11
2017	AS	32	39	13	7	0	10	0	79	7	31
2017	AS-01	7	43	28	7	0	14	0	59	8	14
2014	AS	30	30	11	4	0	19	7	80	5	27
2014	AS-01	31	19	19	6	0	19	6	67	8	16

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	35	9	14	2	2	35	2	70	7	43
2020	AS-02	22	11	11	6	0	44	6	67	11	18
2019	AS	26	10	17	5	2	33	7	60	12	42
2019	AS-01	20	10	20	0	0	40	10	60	0	10
2019	AS-02	29	12	12	0	6	41	0	70	10	17
2018	AS	25	19	19	0	3	28	6	67	4	36
2018	AS-01	25	31	19	0	0	19	6	75	0	16
2018	AS-02	9	9	27	0	0	45	9	40	0	11
2017	AS	13	29	22	0	0	35	0	65	0	31
2017	AS-01	0	36	35	0	0	28	0	51	0	14
2014	AS	15	11	7	0	0	48	18	78	0	27
2014	AS-01	25	13	6	0	0	38	19	86	0	16

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	53	30	5	0	2	9	0	92	3	43
2020	AS-02	44	39	6	0	0	11	0	94	0	18
2019	AS	54	22	15	7	2	0	0	76	10	41
2019	AS-01	60	30	0	10	0	0	0	90	10	10
2019	AS-02	56	19	19	0	6	0	0	75	6	16
2018	AS	42	36	8	3	3	8	0	85	6	36
2018	AS-01	50	31	6	6	0	6	0	87	7	16
2018	AS-02	18	45	18	0	0	18	0	78	0	11
2017	AS	29	35	22	0	0	13	0	74	0	31
2017	AS-01	14	36	35	0	0	14	0	59	0	14
2014	AS	26	26	11	4	0	30	4	78	6	27
2014	AS-01	25	31	13	6	0	19	6	75	8	16

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	7	93	43
2020	AS-02	17	83	18

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	14	86	43
2020	AS-02	17	83	18
2019	AS	24	76	42
2019	AS-01	10	90	10
2019	AS-02	35	65	17
2014	AS	19	81	27

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	58	26	9	2	0	2	2	88	2	43
2020	AS-02	61	22	11	6	0	0	0	83	6	18

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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	60	23	9	2	2	2	0	86	5	43
2020	AS-02	50	28	17	6	0	0	0	78	6	18

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	49	33	9	7	2	0	0	81	9	43
2020	AS-02	39	33	11	17	0	0	0	72	17	18

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	49	30	7	9	5	0	0	79	14	43
2020	AS-02	44	39	6	6	6	0	0	83	11	18

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	37	33	19	5	7	0	0	70	12	43
2020	AS-02	44	22	17	6	11	0	0	67	17	18

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	53	33	9	2	2	0	0	86	5	43
2020	AS-02	44	44	6	6	0	0	0	89	6	18

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	70	19	9	0	0	2	0	90	0	43
2020	AS-02	67	28	6	0	0	0	0	94	0	18

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	65	21	5	5	2	2	0	88	7	43
2020	AS-02	61	28	0	6	6	0	0	89	11	18

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	63	19	14	5	0	0	0	81	5	43
2020	AS-02	61	22	11	6	0	0	0	83	6	18

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	74	12	14	0	0	0	0	86	0	43
2020	AS-02	83	11	6	0	0	0	0	94	0	18

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	100	0	13

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	15	38	15	15	8	8	0	58	25	13

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	60	30	5	2	0	2	93	2	43
2020	AS-02	50	33	11	0	0	6	88	0	18
2019	AS	51	37	5	2	5	0	88	7	41
2019	AS-01	60	30	10	0	0	0	90	0	10
2019	AS-02	35	53	6	0	6	0	88	6	17
2018	AS	36	44	11	3	6	0	81	8	36
2018	AS-01	38	38	13	6	6	0	75	13	16
2018	AS-02	27	64	9	0	0	0	91	0	11
2017	AS	26	52	13	3	7	0	78	10	31
2017	AS-01	21	58	7	7	7	0	79	14	14

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	65	16	12	5	2	0	0	81	7	43
2020	AS-02	61	17	17	6	0	0	0	78	6	18

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	72	12	14	2	0	0	0	84	2	43
2020	AS-02	72	11	11	6	0	0	0	83	6	18

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	67	14	9	7	2	0	81	9	43
2020	AS-02	67	6	11	17	0	0	72	17	18
2019	AS	38	40	14	7	0	0	79	7	42
2019	AS-01	50	20	20	10	0	0	70	10	10
2019	AS-02	29	47	24	0	0	0	76	0	17
2018	AS	39	33	11	3	11	3	74	14	36
2018	AS-01	44	31	6	0	19	0	75	19	16
2018	AS-02	27	45	9	9	0	9	80	10	11
2017	AS	26	39	16	13	3	3	67	17	31
2017	AS-01	21	36	14	14	7	7	62	23	14

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	31	62	0	0	0	0	8	100	0	13
2019	AS	17	42	8	25	8	0	0	58	33	12

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	40	26	2	14	17	0	0	67	31	42
2020	AS-02	44	28	0	11	17	0	0	72	28	18

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	39	34	20	5	2	0	73	7	41
2020	AS-02	44	28	17	11	0	0	72	11	18
2019	AS	48	24	7	5	17	0	71	21	42
2019	AS-01	50	40	0	0	10	0	90	10	10
2019	AS-02	47	18	6	0	29	0	65	29	17
2018	AS	11	28	31	8	22	0	39	31	36
2018	AS-01	0	25	31	6	38	0	25	44	16
2018	AS-02	18	27	36	0	18	0	45	18	11
2017	AS	10	22	26	19	19	3	33	40	31
2017	AS-01	0	21	29	14	28	7	23	46	14

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	16	19	44	19	2	35	21	43
2020	AS-02	22	28	33	11	6	50	17	18
2019	AS	17	29	26	17	12	45	29	42
2019	AS-01	40	20	10	20	10	60	30	10
2019	AS-02	12	18	41	18	12	29	29	17
2018	AS	0	44	31	19	6	44	25	36
2018	AS-01	0	44	38	19	0	44	19	16
2018	AS-02	0	55	18	18	9	55	27	11
2017	AS	13	19	39	22	6	32	29	31
2017	AS-01	21	21	43	0	14	42	14	14

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	23	28	30	16	2	0	51	19	43
2020	AS-02	28	44	17	11	0	0	72	11	18
2019	AS	17	40	21	12	10	0	57	21	42
2019	AS-01	30	50	10	10	0	0	80	10	10
2019	AS-02	18	18	29	24	12	0	35	35	17
2018	AS	11	31	25	25	8	0	42	33	36
2018	AS-01	0	31	44	19	6	0	31	25	16
2018	AS-02	18	36	9	27	9	0	55	36	11
2017	AS	6	23	36	29	3	3	30	33	31
2017	AS-01	14	21	36	21	7	0	35	28	14

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	30	23	21	19	7	0	53	26	43
2020	AS-02	39	33	6	11	11	0	72	22	18
2019	AS	21	21	24	17	14	2	44	32	42
2019	AS-01	50	0	20	10	20	0	50	30	10
2019	AS-02	12	24	18	29	18	0	35	47	17
2018	AS	17	28	22	22	11	0	44	33	36
2018	AS-01	19	38	13	19	13	0	56	31	16
2018	AS-02	18	18	27	27	9	0	36	36	11
2017	AS	13	26	36	19	6	0	39	25	31
2017	AS-01	7	21	36	21	14	0	28	35	14

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	42	30	23	5	0	0	72	5	43
2020	AS-02	56	28	17	0	0	0	83	0	18
2019	AS	52	31	12	0	5	0	83	5	42
2019	AS-01	80	0	10	0	10	0	80	10	10
2019	AS-02	47	35	12	0	6	0	82	6	17
2018	AS	44	42	3	6	3	3	89	9	36
2018	AS-01	50	38	6	6	0	0	88	6	16
2018	AS-02	36	45	0	9	0	9	90	10	11
2017	AS	32	39	13	6	0	10	78	7	31
2017	AS-01	42	28	8	7	0	14	82	8	14

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	30	35	14	14	7	65	21	43
2020	AS-02	44	22	6	22	6	67	28	18
2019	AS	24	43	19	5	10	67	14	42
2019	AS-01	50	30	10	0	10	80	10	10
2019	AS-02	12	47	18	6	18	59	24	17
2018	AS	33	39	8	11	8	72	19	36
2018	AS-01	38	25	19	6	13	63	19	16
2018	AS-02	36	36	0	27	0	73	27	11
2017	AS	35	36	16	10	3	71	13	31
2017	AS-01	28	28	22	14	7	57	21	14

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	47	19	7	7	14	0	7	70	23	43
2020	AS-02	39	17	6	11	17	0	11	63	31	18

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	53	28	9	7	0	2	83	7	43
2020	AS-02	56	28	6	6	0	6	88	6	18
2019	AS	54	37	10	0	0	0	90	0	41
2019	AS-02	47	47	6	0	0	0	94	0	17
2018	AS	46	23	11	11	6	3	71	18	35
2018	AS-01	50	25	6	13	6	0	75	19	16
2018	AS-02	36	27	18	0	9	9	70	10	11
2017	AS	32	32	32	3	0	0	65	3	31
2017	AS-01	28	21	43	7	0	0	49	7	14

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	30	28	30	7	5	58	12	43
2020	AS-02	39	39	22	0	0	78	0	18
2019	AS	33	23	20	18	8	55	25	40
2019	AS-02	41	18	18	12	12	59	24	17
2018	AS	14	46	23	11	6	60	17	35
2018	AS-01	6	63	13	13	6	69	19	16
2018	AS-02	18	27	36	9	9	45	18	11
2017	AS	10	29	45	13	3	39	16	31
2017	AS-01	0	28	65	0	7	28	7	14

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	42	35	9	9	5	77	14	43
2020	AS-02	44	44	6	0	6	89	6	18
2019	AS	37	32	27	5	0	68	5	41
2019	AS-02	35	35	24	6	0	71	6	17
2018	AS	26	31	23	14	6	57	20	35
2018	AS-01	13	50	19	13	6	63	19	16
2018	AS-02	18	27	27	18	9	45	27	11
2017	AS	23	32	26	16	3	55	19	31
2017	AS-01	7	35	36	21	0	42	21	14

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	54	27	7	5	7	80	12	41
2020	AS-02	50	33	0	6	11	83	17	18
2019	AS	59	20	22	0	0	78	0	41
2019	AS-02	47	24	29	0	0	71	0	17

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	37	28	19	9	7	0	0	65	16	43
2020	AS-02	44	11	22	17	6	0	0	56	22	18

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	23	42	23	5	5	2	67	10	43
2020	AS-02	28	50	17	0	0	6	82	0	18
2019	AS	37	22	20	17	5	0	59	22	41
2019	AS-02	41	18	24	18	0	0	59	18	17
2018	AS	21	32	29	9	9	0	53	18	34
2018	AS-01	13	40	20	13	13	0	53	27	15
2018	AS-02	9	36	45	0	9	0	45	9	11
2017	AS	16	39	29	16	0	0	55	16	31
2017	AS-01	14	42	36	7	0	0	57	7	14

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	39	34	10	10	5	2	75	15	41
2020	AS-02	53	12	12	18	0	6	69	19	17
2019	AS	85	10	3	3	0	0	95	3	40
2019	AS-02	82	12	6	0	0	0	94	0	17
2018	AS	77	11	6	3	3	0	89	6	35
2018	AS-01	75	19	0	6	0	0	94	6	16
2018	AS-02	64	9	18	0	9	0	73	9	11
2017	AS	64	19	7	0	6	3	86	7	31
2017	AS-01	42	21	15	0	14	7	68	15	14

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	40	33	9	12	7	0	0	72	19	43
2020	AS-02	39	33	11	11	6	0	0	72	17	18

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	60	23	7	5	5	0	0	84	9	43
2020	AS-02	50	28	11	6	6	0	0	78	11	18
2019	AS	85	8	0	3	3	0	3	95	5	40
2019	AS-02	82	12	0	0	6	0	0	94	6	17
2018	AS	77	14	6	0	0	3	0	94	0	35
2018	AS-01	75	13	13	0	0	0	0	88	0	16
2018	AS-02	64	27	0	0	0	9	0	100	0	11

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	84	9	5	0	2	0	0	93	2	43
2020	AS-02	83	11	6	0	0	0	0	94	0	18
2019	AS	79	10	2	2	5	0	2	90	7	42
2019	AS-01	80	10	0	0	10	0	0	90	10	10
2019	AS-02	94	0	0	0	6	0	0	94	6	17
2018	AS	74	11	3	6	0	3	3	91	6	35
2018	AS-01	75	13	0	13	0	0	0	88	13	16
2018	AS-02	73	9	0	0	0	9	9	100	0	11
2017	AS	68	13	13	0	0	0	6	86	0	31
2017	AS-01	57	7	22	0	0	0	14	74	0	14

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	63	26	5	2	2	2	90	5	43
2020	AS-02	67	17	6	0	6	6	88	6	18
2019	AS	64	19	10	5	2	0	83	7	42
2019	AS-01	80	10	10	0	0	0	90	0	10
2019	AS-02	59	18	18	0	6	0	76	6	17
2018	AS	56	28	6	8	0	3	86	9	36
2018	AS-01	44	31	6	13	0	6	80	13	16
2018	AS-02	55	27	9	9	0	0	82	9	11
2017	AS	42	19	29	10	0	0	61	10	31
2017	AS-01	21	14	51	14	0	0	35	14	14

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	67	16	12	2	0	2	86	2	43
2020	AS-02	61	22	11	0	0	6	88	0	18
2019	AS	79	7	5	2	7	0	86	10	42
2019	AS-01	80	0	0	0	20	0	80	20	10
2019	AS-02	76	6	12	0	6	0	82	6	17
2018	AS	61	28	6	6	0	0	89	6	36
2018	AS-01	56	38	0	6	0	0	94	6	16
2018	AS-02	64	18	9	9	0	0	82	9	11
2017	AS	71	13	13	0	3	0	84	3	31
2017	AS-01	49	21	22	0	7	0	71	7	14

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	65	12	7	2	2	12	87	5	43
2020	AS-02	61	11	11	0	6	11	81	6	18
2019	AS	71	17	2	0	0	10	97	0	41
2019	AS-01	80	0	0	0	0	20	100	0	10
2019	AS-02	75	19	0	0	0	6	100	0	16
2018	AS	67	8	3	0	0	22	96	0	36
2018	AS-01	63	13	6	0	0	19	92	0	16
2018	AS-02	55	0	0	0	0	45	100	0	11
2017	AS	48	29	4	0	0	19	95	0	31
2017	AS-01	28	28	8	0	0	35	87	0	14

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	74	19	2	0	2	2	95	2	43
2020	AS-02	67	28	0	0	0	6	100	0	18
2019	AS	81	14	2	2	0	0	95	2	42
2019	AS-01	100	0	0	0	0	0	100	0	10
2019	AS-02	76	18	6	0	0	0	94	0	17
2018	AS	78	8	0	3	0	11	97	3	36
2018	AS-01	75	6	0	0	0	19	100	0	16
2018	AS-02	82	9	0	0	0	9	100	0	11
2017	AS	67	13	10	3	0	7	85	4	30
2017	AS-01	42	28	15	0	0	14	82	0	14

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	67	16	9	2	2	2	86	5	43
2020	AS-02	83	6	6	0	0	6	94	0	18
2019	AS	83	5	0	2	7	2	90	10	41
2019	AS-01	80	10	0	0	10	0	90	10	10
2019	AS-02	81	0	0	6	13	0	81	19	16
2018	AS	86	6	3	0	0	6	97	0	36
2018	AS-01	81	6	6	0	0	6	93	0	16
2018	AS-02	82	9	0	0	0	9	100	0	11
2017	AS	71	13	7	0	0	10	92	0	31
2017	AS-01	49	14	15	0	0	21	81	0	14

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	49	26	16	7	2	0	74	9	43
2020	AS-02	50	22	22	6	0	0	72	6	18
2019	AS	60	24	7	5	2	2	85	7	42
2019	AS-01	80	20	0	0	0	0	100	0	10
2019	AS-02	47	29	6	12	6	0	76	18	17
2018	AS	56	22	17	3	0	3	80	3	36
2018	AS-01	63	13	25	0	0	0	75	0	16
2018	AS-02	36	27	18	9	0	9	70	10	11
2017	AS	45	39	10	3	0	3	86	3	31
2017	AS-01	21	42	22	7	0	7	68	8	14

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	26	40	28	5	2	0	0	65	7	43
2020	AS-02	28	44	22	6	0	0	0	72	6	18

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	21	26	37	16	0	47	16	43
2020	AS-02	17	44	33	6	0	61	6	18
2019	AS	14	26	43	14	2	40	17	42
2019	AS-01	20	40	20	10	10	60	20	10
2019	AS-02	18	18	47	18	0	35	18	17
2018	AS	25	28	31	17	0	53	17	36
2018	AS-01	25	44	19	13	0	69	13	16
2018	AS-02	27	18	36	18	0	45	18	11
2017	AS	3	32	52	13	0	35	13	31
2017	AS-01	7	35	36	21	0	42	21	14

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	5	19	53	21	2	23	23	43
2020	AS-02	0	11	61	22	6	28	11	18
2019	AS	7	10	55	24	5	29	17	42
2019	AS-01	20	0	40	20	20	40	20	10
2019	AS-02	0	6	59	35	0	35	6	17
2018	AS	6	22	31	33	8	42	28	36
2018	AS-01	6	6	50	31	6	38	13	16
2018	AS-02	0	36	9	36	18	55	36	11
2017	AS	0	22	54	19	4	23	22	31
2017	AS-01	0	28	42	21	8	29	28	14

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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	26	53	21	0	68	32	43
2020	AS-02	28	50	22	0	64	36	18

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	55	45	11

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	49	12	9	7	12	0	12	68	21	43
2020	AS-02	44	22	11	6	11	0	6	71	18	18
2019	AS	41	15	7	7	12	2	15	68	24	41
2019	AS-01	10	30	10	10	0	10	30	67	17	10
2019	AS-02	47	6	0	12	24	0	12	60	40	17
2018	AS	33	11	28	6	17	0	6	47	24	36
2018	AS-01	25	13	31	13	19	0	0	38	31	16
2018	AS-02	36	9	36	0	9	0	9	50	10	11

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	36	27	9	0	0	9	18	88	0	11

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	27	18	27	0	18	0	9	50	20	11

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results by Theme for Impact Assessment Agency of Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - AS

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 37. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 49. Overall, my department or agency treats me with respect.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.