2020 Public Service Employee Survey Results by Theme for Impact Assessment Agency of Canada by Question 105. What is your current employee status?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

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Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 39 41 9 8 3 0 0 80 11 331
2020 Term 35 43 13 8 0 0 0 78 8 45
2019 Indeterminate (permanent) 42 41 8 6 2 0 0 84 8 278
2019 Term 36 43 8 13 0 0 0 79 13 39
2019 Casual 57 22 21 0 0 0 0 79 0 14
2019 Student 50 45 0 5 0 0 0 95 5 20
2018 Indeterminate (permanent) 38 42 10 6 4 0 0 81 10 212
2018 Term 23 58 12 4 4 0 0 81 8 26
2017 Indeterminate (permanent) 46 39 10 5 1 0 0 84 6 194
2017 Term 28 60 12 0 0 0 0 88 0 18
2014 Indeterminate (permanent) 31 41 15 9 3 1 0 72 12 179
2014 Term 24 59 6 11 0 0 0 83 11 17

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 43 35 10 7 4 0 0 78 11 330
2020 Term 42 34 9 13 2 0 0 76 15 45
2019 Indeterminate (permanent) 44 34 9 7 5 0 0 79 12 276
2019 Term 42 32 13 8 2 3 0 76 11 39
2019 Casual 56 36 0 8 0 0 0 92 8 14
2019 Student 55 40 5 0 0 0 0 95 0 20
2018 Indeterminate (permanent) 38 41 9 9 4 0 0 79 12 215
2018 Term 35 42 15 4 4 0 0 77 8 26
2017 Indeterminate (permanent) 43 38 11 3 4 1 0 82 7 191
2017 Term 28 50 10 12 0 0 0 78 12 18

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 50 34 10 4 2 0 0 85 5 329
2020 Term 58 27 9 7 0 0 0 84 7 44
2019 Indeterminate (permanent) 50 32 12 4 2 0 0 83 6 275
2019 Term 44 33 15 8 0 0 0 77 8 39
2019 Casual 50 42 8 0 0 0 0 92 0 14
2019 Student 65 30 0 5 0 0 0 95 5 20
2018 Indeterminate (permanent) 46 40 10 1 3 0 0 86 4 213
2018 Term 38 42 12 4 4 0 0 81 8 26
2017 Indeterminate (permanent) 57 31 8 2 1 0 1 88 3 193
2017 Term 38 56 6 0 0 0 0 94 0 18
2014 Indeterminate (permanent) 52 33 10 4 1 0 0 85 5 179
2014 Term 42 47 6 5 0 0 0 89 5 17

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 42 40 10 6 2 0 0 82 8 331
2020 Term 54 33 9 2 2 0 0 87 4 45
2019 Indeterminate (permanent) 47 38 9 4 2 0 0 85 6 278
2019 Term 46 48 5 0 0 0 0 95 0 39
2019 Casual 50 50 0 0 0 0 0 100 0 14
2019 Student 60 35 0 5 0 0 0 95 5 20
2018 Indeterminate (permanent) 41 44 7 5 2 0 0 86 7 214
2018 Term 38 42 12 4 4 0 0 81 8 26
2017 Indeterminate (permanent) 48 40 7 3 3 0 0 88 5 193
2017 Term 33 61 6 0 0 0 0 94 0 18
2014 Indeterminate (permanent) 37 38 16 8 1 0 0 75 9 179
2014 Term 40 30 23 6 0 0 0 71 6 17

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 52 29 12 7 1 0 0 80 8 328
2020 Term 59 24 7 7 4 0 0 82 11 45
2019 Indeterminate (permanent) 50 30 11 6 3 1 0 81 9 277
2019 Term 52 43 3 3 0 0 0 95 3 39
2019 Casual 73 21 0 7 0 0 0 93 7 14
2019 Student 74 26 0 0 0 0 0 100 0 19
2018 Indeterminate (permanent) 49 31 11 6 3 0 0 80 9 214
2018 Term 62 35 0 0 4 0 0 96 4 26
2017 Indeterminate (permanent) 53 34 8 3 3 0 0 87 5 194
2017 Term 38 62 0 0 0 0 0 100 0 18
2014 Indeterminate (permanent) 39 36 15 7 2 2 0 75 10 179
2014 Term 29 42 17 12 0 0 0 71 12 17

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 49 32 9 8 2 0 0 82 9 327
2020 Term 52 28 9 7 4 0 0 80 11 45
2019 Indeterminate (permanent) 49 31 12 5 2 0 0 80 8 278
2019 Term 52 45 0 3 0 0 0 97 3 39
2019 Casual 65 35 0 0 0 0 0 100 0 14
2019 Student 75 25 0 0 0 0 0 100 0 20
2018 Indeterminate (permanent) 44 36 12 6 2 0 0 80 8 214
2018 Term 56 40 0 0 4 0 0 96 4 25
2017 Indeterminate (permanent) 51 36 9 2 2 0 0 88 4 194
2017 Term 43 51 5 0 0 0 0 95 0 18
2014 Indeterminate (permanent) 39 36 16 7 2 0 0 75 9 179
2014 Term 17 65 17 0 0 0 0 83 0 17

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 42 22 17 11 4 4 0 67 16 330
2020 Term 51 22 11 7 9 0 0 73 15 45
2019 Indeterminate (permanent) 44 21 17 10 4 3 0 68 14 277
2019 Term 42 25 18 7 3 5 0 71 11 39
2019 Casual 65 21 8 0 0 7 0 92 0 14
2019 Student 40 15 20 10 0 15 0 65 12 20
2018 Indeterminate (permanent) 48 22 12 9 7 1 0 71 16 215
2018 Term 54 23 8 8 4 4 0 80 12 26
2017 Indeterminate (permanent) 43 26 16 7 3 4 1 72 11 194
2017 Term 32 17 34 12 0 5 0 52 12 18
2014 Indeterminate (permanent) 35 21 15 18 7 4 0 59 26 179
2014 Term 29 30 24 12 0 6 0 62 13 17
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 60 24 8 5 1 0 1 86 6 329
2020 Term 56 26 6 2 4 2 2 86 7 45
2019 Indeterminate (permanent) 58 24 9 4 2 1 2 84 7 278
2019 Term 49 33 10 3 0 0 5 87 3 39
2019 Casual 79 7 0 7 0 7 0 92 8 14
2019 Student 55 15 10 5 0 5 10 82 6 20

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 56 26 11 5 3 0 0 81 8 328
2020 Term 65 20 6 7 0 0 2 87 7 45
2019 Indeterminate (permanent) 53 25 10 9 3 1 0 78 12 275
2019 Term 47 41 7 3 0 0 3 89 3 39
2019 Casual 78 22 0 0 0 0 0 100 0 14
2019 Student 75 15 5 5 0 0 0 90 5 20
2018 Indeterminate (permanent) 47 31 11 8 2 0 0 79 10 214
2018 Term 38 42 4 4 8 4 0 84 12 26
2017 Indeterminate (permanent) 52 34 4 4 3 2 1 89 7 194
2017 Term 28 33 22 5 5 5 0 65 12 18
2014 Indeterminate (permanent) 47 29 11 9 4 0 0 76 13 179
2014 Term 48 35 12 5 0 0 0 83 5 17

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 64 21 7 4 3 0 0 85 8 331
2020 Term 74 11 2 11 2 0 0 85 13 45
2019 Indeterminate (permanent) 56 27 8 5 3 1 0 83 9 277
2019 Term 52 35 5 8 0 0 0 87 8 39
2019 Casual 86 14 0 0 0 0 0 100 0 14
2019 Student 85 10 5 0 0 0 0 95 0 20
2018 Indeterminate (permanent) 52 29 7 7 4 0 0 82 11 216
2018 Term 58 23 8 0 12 0 0 81 12 26
2017 Indeterminate (permanent) 59 26 9 3 3 1 0 86 6 194
2017 Term 49 34 5 11 0 0 0 83 11 18
2014 Indeterminate (permanent) 50 24 13 6 7 0 0 74 13 179
2014 Term 48 40 6 6 0 0 0 88 6 17

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 46 29 10 7 2 6 0 80 9 331
2020 Term 56 24 4 9 2 4 0 84 12 45
2019 Indeterminate (permanent) 40 35 13 4 2 5 1 80 6 275
2019 Term 55 30 10 0 3 3 0 87 3 39
2019 Casual 64 16 7 0 0 13 0 92 0 14
2019 Student 75 10 5 0 0 10 0 94 0 20
2018 Indeterminate (permanent) 47 31 11 5 3 3 0 80 9 214
2018 Term 58 35 4 0 4 0 0 92 4 26
2017 Indeterminate (permanent) 44 37 7 7 1 5 0 86 8 194
2017 Term 51 28 4 0 0 11 5 95 0 18
2014 Indeterminate (permanent) 31 38 13 11 3 4 0 72 14 179
2014 Term 36 48 5 5 0 6 0 88 6 17

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 40 32 14 11 2 1 0 73 13 331
2020 Term 63 15 9 7 2 4 0 82 9 45
2019 Indeterminate (permanent) 35 37 15 7 3 2 0 74 10 275
2019 Term 54 41 5 0 0 0 0 95 0 39
2019 Casual 64 16 7 0 0 14 0 92 0 14
2019 Student 70 20 5 0 0 5 0 95 0 20
2018 Indeterminate (permanent) 36 41 9 10 3 1 0 78 13 213
2018 Term 50 38 8 0 4 0 0 88 4 26
2017 Indeterminate (permanent) 42 39 11 5 2 1 0 82 6 193
2017 Term 51 39 4 0 0 5 0 95 0 18
2014 Indeterminate (permanent) 28 37 17 12 3 3 0 67 16 179
2014 Term 18 60 11 11 0 0 0 78 11 17

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 29 35 18 12 3 3 0 66 15 330
2020 Term 48 22 11 11 0 7 0 76 12 44
2019 Indeterminate (permanent) 23 40 15 14 4 4 1 66 19 274
2019 Term 44 36 10 8 0 3 0 82 8 39
2019 Casual 57 22 0 7 0 14 0 92 8 14
2019 Student 60 25 10 0 0 5 0 89 0 20
2018 Indeterminate (permanent) 24 41 19 10 4 3 0 67 14 213
2018 Term 38 42 15 0 4 0 0 81 4 26
2017 Indeterminate (permanent) 32 38 15 10 2 3 0 72 13 194
2017 Term 40 45 4 5 0 5 0 90 6 18
2014 Indeterminate (permanent) 19 36 23 12 5 5 0 58 18 179
2014 Term 6 54 11 23 6 0 0 60 29 17

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 24 36 16 19 4 1 0 61 23 331
2020 Term 47 22 13 9 2 6 0 74 12 45
2019 Indeterminate (permanent) 16 42 15 19 7 2 0 59 26 274
2019 Term 34 38 13 13 0 3 0 74 13 39
2019 Casual 29 36 7 8 0 20 0 82 10 14
2019 Student 50 35 10 5 0 0 0 85 5 20
2018 Indeterminate (permanent) 17 43 16 16 7 1 0 60 23 214
2018 Term 42 31 15 8 4 0 0 73 12 26
2017 Indeterminate (permanent) 26 42 13 12 5 2 0 69 18 194
2017 Term 34 34 16 11 5 0 0 68 16 18
2014 Indeterminate (permanent) 16 33 17 22 10 2 0 50 33 179
2014 Term 18 30 17 30 5 0 0 48 35 17
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 43 38 9 8 3 0 0 80 11 331
2020 Term 51 31 6 7 4 0 0 83 11 45
2019 Indeterminate (permanent) 41 38 9 8 4 1 0 79 11 278
2019 Term 36 48 10 5 0 0 0 84 5 39
2019 Casual 45 55 0 0 0 0 0 100 0 13
2019 Student 55 40 5 0 0 0 0 95 0 20
2018 Indeterminate (permanent) 31 42 13 10 4 0 0 74 13 216
2018 Term 31 54 8 4 4 0 0 85 8 26
2017 Indeterminate (permanent) 40 42 8 5 4 0 1 83 9 194
2017 Term 34 39 22 5 0 0 0 72 5 18
2014 Indeterminate (permanent) 24 44 12 13 5 1 0 69 19 179
2014 Term 36 52 0 12 0 0 0 88 12 17

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 39 42 10 8 1 0 0 81 9 330
2020 Term 34 38 20 4 4 0 0 71 9 45
2019 Indeterminate (permanent) 34 40 13 10 4 0 0 74 14 273
2019 Term 42 41 13 3 2 0 0 82 5 39
2019 Casual 60 40 0 0 0 0 0 100 0 13
2019 Student 53 32 5 11 0 0 0 84 11 19
2018 Indeterminate (permanent) 27 46 13 10 3 0 0 74 13 216
2018 Term 38 35 12 12 4 0 0 73 15 26
2017 Indeterminate (permanent) 34 45 10 8 3 0 0 79 11 194
2017 Term 34 34 27 5 0 0 0 67 5 18

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 54 29 7 5 3 0 0 84 9 329
2020 Term 58 22 6 11 0 0 2 82 11 45
2019 Indeterminate (permanent) 47 29 12 7 3 0 1 77 11 278
2019 Term 52 28 10 5 3 3 0 81 8 39
2019 Casual 70 30 0 0 0 0 0 100 0 14
2019 Student 50 35 5 10 0 0 0 85 10 20
2018 Indeterminate (permanent) 42 38 10 7 3 0 1 80 9 216
2018 Term 38 42 4 8 4 0 4 84 12 26
2017 Indeterminate (permanent) 43 42 8 3 3 2 1 87 5 194
2017 Term 28 32 28 5 0 5 0 64 6 18
2014 Indeterminate (permanent) 40 34 9 11 5 0 1 74 17 179
2014 Term 42 34 18 0 0 6 0 81 0 17

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 36 13 10 2 0 1 75 12 325
2020 Term 30 36 13 16 4 0 0 66 20 44
2019 Indeterminate (permanent) 30 41 14 12 3 1 0 71 15 277
2019 Term 23 46 8 18 5 0 0 69 23 39
2019 Casual 29 30 13 7 21 0 0 58 28 14
2019 Student 58 26 0 16 0 0 0 84 16 19
2018 Indeterminate (permanent) 25 46 14 12 3 0 0 71 15 216
2018 Term 19 50 19 8 4 0 0 69 12 26
2017 Indeterminate (permanent) 28 48 12 9 2 0 0 76 11 194
2017 Term 40 27 22 12 0 0 0 66 12 18
2014 Indeterminate (permanent) 29 40 10 16 4 0 1 70 20 179
2014 Term 11 71 0 18 0 0 0 82 18 17

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 60 20 9 5 3 2 1 82 8 329
2020 Term 63 15 13 5 0 2 2 82 5 45

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 30 33 18 11 5 2 0 65 16 331
2020 Term 32 19 15 18 7 9 0 57 27 45
2019 Indeterminate (permanent) 27 38 14 13 5 4 0 67 18 278
2019 Term 34 33 18 10 0 5 0 70 11 39
2019 Casual 35 29 0 15 0 20 0 81 19 14
2019 Student 55 25 15 0 0 5 0 84 0 20
2018 Indeterminate (permanent) 24 40 16 11 7 1 0 65 18 214
2018 Term 27 38 19 8 4 4 0 68 12 26
2017 Indeterminate (permanent) 31 38 14 10 6 2 0 70 16 193
2017 Term 32 33 23 11 0 0 0 66 11 18
2014 Indeterminate (permanent) 20 38 17 16 8 2 0 59 24 179
2014 Term 23 58 6 6 6 0 0 82 12 17

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 24 25 18 18 11 3 1 50 31 331
2020 Term 25 22 11 18 15 3 7 52 36 45
2019 Indeterminate (permanent) 26 29 14 14 14 2 0 57 29 278
2019 Term 31 25 21 13 5 3 3 59 18 39
2019 Casual 49 16 0 15 0 20 0 81 19 14
2019 Student 50 15 15 5 0 15 0 76 6 20
2018 Indeterminate (permanent) 24 33 14 15 12 2 0 58 27 214
2018 Term 31 27 23 8 8 0 4 60 16 26
2017 Indeterminate (permanent) 21 32 10 20 13 3 1 55 35 194
2017 Term 34 15 16 23 6 5 0 52 31 18
2014 Indeterminate (permanent) 10 24 14 25 25 2 1 34 51 179
2014 Term 18 24 0 17 29 12 0 47 53 17

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 39 26 17 9 5 1 3 67 15 331
2020 Term 47 29 14 2 7 0 2 77 9 45
2019 Indeterminate (permanent) 46 22 18 7 4 0 3 70 11 278
2019 Term 60 10 12 5 3 0 10 78 8 39
2019 Casual 28 23 0 22 0 7 21 70 30 14
2019 Student 70 25 5 0 0 0 0 95 0 20

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 46 28 13 7 3 1 2 76 10 331
2020 Term 48 18 24 4 2 0 4 68 7 45
2019 Indeterminate (permanent) 54 25 12 4 2 1 2 82 6 276
2019 Term 39 33 10 3 7 3 5 78 11 39
2019 Casual 42 15 22 0 0 0 21 72 0 14
2019 Student 85 10 5 0 0 0 0 95 0 20

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 79 7 3 2 2 6 2 93 4 331
2020 Term 75 7 2 4 0 4 7 93 5 45
2019 Indeterminate (permanent) 81 6 2 2 1 4 3 94 4 276
2019 Term 77 10 3 3 0 3 5 94 3 39
2019 Casual 63 16 0 0 0 0 21 100 0 14
2019 Student 95 5 0 0 0 0 0 100 0 20

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 77 7 5 1 1 2 7 92 2 329
2020 Term 74 18 4 0 0 0 4 96 0 45
2019 Indeterminate (permanent) 83 4 1 2 1 1 8 96 3 277
2019 Term 76 8 5 3 3 0 5 89 6 37
2019 Casual 50 22 0 0 0 0 28 100 0 14
2019 Student 80 10 0 0 0 0 10 100 0 20

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 43 35 9 10 3 0 0 78 13 330
2020 Term 40 31 15 11 2 0 0 71 13 45
2019 Indeterminate (permanent) 37 38 11 10 4 0 0 75 14 276
2019 Term 36 51 5 8 0 0 0 87 8 39
2019 Casual 50 43 0 0 7 0 0 93 7 14
2019 Student 45 35 10 5 5 0 0 80 10 20
2018 Indeterminate (permanent) 31 45 10 10 3 0 0 76 14 213
2018 Term 35 23 35 4 4 0 0 58 8 26
2017 Indeterminate (permanent) 40 42 9 8 2 0 0 82 9 193
2017 Term 28 43 23 5 0 0 0 72 5 18
2014 Indeterminate (permanent) 26 47 13 11 4 0 0 72 15 179
2014 Term 18 58 6 12 6 0 0 76 18 17

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 47 29 13 7 4 0 0 76 11 331
2020 Term 45 35 11 2 7 0 0 80 9 45
2019 Indeterminate (permanent) 38 38 13 7 4 0 0 77 10 276
2019 Term 31 51 18 0 0 0 0 82 0 39
2019 Casual 58 28 14 0 0 0 0 86 0 14
2019 Student 65 25 5 5 0 0 0 90 5 20
2018 Indeterminate (permanent) 37 42 10 9 2 0 0 79 11 214
2018 Term 38 35 23 0 4 0 0 73 4 26
2017 Indeterminate (permanent) 41 38 13 5 3 0 0 79 8 193
2017 Term 50 33 17 0 0 0 0 83 0 18
2014 Indeterminate (permanent) 27 39 11 15 7 1 1 67 22 178
2014 Term 24 35 18 23 0 0 0 59 23 17

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 39 40 10 8 2 0 0 80 10 331
2020 Term 43 31 13 9 4 0 0 73 13 45
2019 Indeterminate (permanent) 37 42 7 11 3 1 0 79 14 274
2019 Term 39 48 7 5 0 0 0 87 5 39
2019 Casual 65 14 0 21 0 0 0 79 21 14
2019 Student 60 30 5 5 0 0 0 90 5 20
2018 Indeterminate (permanent) 33 41 10 11 4 1 0 75 15 215
2018 Term 42 31 19 4 4 0 0 73 8 26
2017 Indeterminate (permanent) 42 40 7 9 1 1 1 83 10 193
2017 Term 45 44 11 0 0 0 0 89 0 18
2014 Indeterminate (permanent) 36 36 16 10 3 0 0 71 13 179
2014 Term 17 48 17 17 0 0 0 65 17 17

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 28 47 14 7 2 2 0 76 9 331
2020 Term 34 44 13 5 4 0 0 78 9 45
2019 Indeterminate (permanent) 32 43 14 7 1 3 0 77 9 278
2019 Term 24 48 10 8 0 10 0 80 9 39
2019 Casual 45 42 0 0 0 13 0 100 0 14
2019 Student 55 35 10 0 0 0 0 90 0 20
2018 Indeterminate (permanent) 35 40 14 7 3 2 0 76 10 213
2018 Term 31 35 19 4 4 8 0 71 8 26
2017 Indeterminate (permanent) 31 43 16 6 2 3 0 75 8 193
2017 Term 29 38 22 5 0 5 0 70 6 18

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 43 33 12 9 2 1 0 76 11 329
2020 Term 46 29 9 11 5 0 0 75 16 44
2019 Indeterminate (permanent) 48 33 8 7 4 0 0 82 10 278
2019 Term 47 28 16 10 0 0 0 74 10 39
2019 Casual 64 29 7 0 0 0 0 93 0 14
2019 Student 75 15 5 5 0 0 0 90 5 20
2018 Indeterminate (permanent) 50 32 8 6 4 0 0 82 10 215
2018 Term 62 31 4 0 4 0 0 92 4 26
2017 Indeterminate (permanent) 47 33 9 8 2 1 0 80 11 194
2017 Term 67 22 5 6 0 0 0 89 6 18
2014 Indeterminate (permanent) 42 32 13 8 4 0 0 75 13 178
2014 Term 47 41 6 6 0 0 0 88 6 17

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 21 34 24 16 5 0 0 55 21 327
2020 Term 32 31 27 7 2 2 0 64 9 45
2019 Indeterminate (permanent) 21 39 23 11 6 0 0 61 16 276
2019 Term 26 40 23 7 3 0 0 67 10 39
2019 Casual 65 13 14 7 0 0 0 79 7 14
2019 Student 60 35 5 0 0 0 0 95 0 20
2018 Indeterminate (permanent) 26 34 23 9 7 0 0 61 16 215
2018 Term 58 27 8 4 4 0 0 85 8 26
2017 Indeterminate (permanent) 29 39 23 6 3 1 0 68 9 194
2017 Term 39 44 17 0 0 0 0 83 0 18
2014 Indeterminate (permanent) 26 42 19 8 6 0 1 68 13 179
2014 Term 36 36 17 11 0 0 0 72 11 17

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 53 47 331
2020 Term 59 41 45

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 70 16 4 3 0 1 6 92 4 331
2020 Term 65 15 9 0 0 2 8 90 0 45

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Indeterminate (permanent) 31 30 38 330
2020 Term 34 31 35 45
2019 Indeterminate (permanent) 33 30 37 278
2019 Term 31 41 28 39
2019 Casual 15 35 50 14
2019 Student 35 10 55 20
2018 Indeterminate (permanent) 25 34 42 216
2018 Term 38 23 38 26
2017 Indeterminate (permanent) 27 36 37 193
2017 Term 17 23 61 18
2014 Indeterminate (permanent) 37 24 39 178
2014 Term 23 11 66 17

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Indeterminate (permanent) 7 30 47 6 3 8 105
2019 Indeterminate (permanent) 10 32 35 8 0 15 94
2019 Term 0 51 17 0 24 8 12
2018 Indeterminate (permanent) 12 17 52 12 0 7 53
2018 Term 0 30 30 10 30 0 10
2017 Indeterminate (permanent) 22 27 45 2 0 4 51
2014 Indeterminate (permanent) 3 19 57 14 9999 7 67
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 54 35 7 3 1 0 0 89 4 329
2020 Term 51 37 9 3 0 0 0 89 3 45
2019 Indeterminate (permanent) 59 31 6 3 1 0 0 90 4 277
2019 Term 65 23 8 5 0 0 0 87 5 39
2019 Casual 78 22 0 0 0 0 0 100 0 14
2019 Student 55 35 10 0 0 0 0 90 0 20
2018 Indeterminate (permanent) 55 36 3 5 1 0 0 90 6 215
2018 Term 54 35 0 8 4 0 0 88 12 26
2017 Indeterminate (permanent) 53 38 6 3 0 0 0 91 3 194
2017 Term 39 51 4 5 0 0 0 90 5 18
2014 Indeterminate (permanent) 45 41 8 4 2 0 0 86 6 179
2014 Term 59 24 6 11 0 0 0 83 11 17

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 42 12 8 3 0 0 77 11 330
2020 Term 32 48 6 13 0 0 0 80 13 45
2019 Indeterminate (permanent) 35 49 9 5 1 0 0 84 7 278
2019 Term 48 28 20 3 0 0 0 77 3 39
2019 Casual 44 35 7 0 0 13 0 91 0 14
2019 Student 65 35 0 0 0 0 0 100 0 20
2018 Indeterminate (permanent) 35 46 10 5 3 0 0 82 8 216
2018 Term 35 42 12 4 8 0 0 77 12 26
2017 Indeterminate (permanent) 34 46 9 9 1 1 0 81 10 194
2017 Term 55 34 5 5 0 0 0 89 5 18
2014 Indeterminate (permanent) 25 40 15 13 5 2 0 66 19 179
2014 Term 48 29 17 5 0 0 0 77 5 17

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 7 24 37 24 8 1 0 31 31 331
2020 Term 4 35 31 18 9 0 2 27 41 45
2019 Indeterminate (permanent) 11 25 37 18 7 1 1 25 37 278
2019 Term 5 20 30 23 19 0 3 43 26 39
2019 Casual 15 8 22 34 22 0 0 56 22 14
2019 Student 0 10 35 35 15 0 5 53 11 20
2018 Indeterminate (permanent) 8 23 46 17 5 0 0 22 32 214
2018 Term 0 23 35 35 8 0 0 42 23 26
2017 Indeterminate (permanent) 4 24 42 19 6 1 3 27 30 194
2017 Term 0 16 23 50 5 0 6 59 16 18
2014 Indeterminate (permanent) 8 17 42 26 5 2 1 32 25 178
2014 Term 6 17 66 5 6 0 0 11 23 17

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 4 12 26 37 19 1 1 57 17 329
2020 Term 0 15 36 29 13 2 4 45 16 45
2019 Indeterminate (permanent) 8 17 32 28 13 1 1 42 25 277
2019 Term 3 7 23 36 26 5 0 65 11 39
2019 Casual 7 22 7 22 35 7 0 62 31 14
2019 Student 0 0 10 35 45 5 5 89 0 20
2018 Indeterminate (permanent) 5 15 33 35 11 1 0 46 20 216
2018 Term 0 12 23 46 15 0 4 64 12 26
2017 Indeterminate (permanent) 4 18 31 27 14 3 4 44 23 194
2017 Term 5 17 22 27 17 0 12 49 26 18
2014 Indeterminate (permanent) 5 12 35 32 14 1 1 47 17 179
2014 Term 17 18 24 29 6 6 0 37 38 17

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 16 23 33 18 9 0 0 27 40 328
2020 Term 22 29 13 27 2 2 4 31 55 45
2019 Indeterminate (permanent) 19 24 33 14 6 3 1 21 45 278
2019 Term 13 25 23 21 18 0 0 39 38 39
2019 Student 0 25 45 5 20 0 5 26 26 20
2018 Indeterminate (permanent) 11 22 33 23 9 0 1 33 34 214
2018 Term 12 38 27 12 12 0 0 23 50 26
2017 Indeterminate (permanent) 10 27 32 18 10 1 2 28 38 193
2017 Term 10 34 34 11 11 0 0 23 44 18
2014 Indeterminate (permanent) 14 27 35 18 4 1 1 23 41 178
2014 Term 17 36 24 23 0 0 0 23 53 17

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 18 24 32 18 8 0 0 26 42 327
2020 Term 7 20 40 18 11 0 4 30 28 45
2019 Indeterminate (permanent) 15 27 34 18 5 1 0 23 42 277
2019 Term 5 23 41 23 8 0 0 31 28 39
2019 Student 0 15 5 55 20 0 5 79 16 20
2018 Indeterminate (permanent) 9 31 39 16 3 0 0 20 41 213
2018 Term 4 15 23 46 12 0 0 58 19 26
2017 Indeterminate (permanent) 7 23 45 19 4 0 2 23 31 193
2017 Term 0 17 23 38 22 0 0 60 17 18
2014 Indeterminate (permanent) 11 22 38 20 8 1 1 29 33 178
2014 Term 0 35 36 24 6 0 0 30 35 17

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 17 23 28 17 12 1 2 30 41 330
2020 Term 11 26 20 18 16 7 2 37 41 45
2019 Indeterminate (permanent) 15 24 25 17 14 3 2 33 41 276
2019 Term 8 10 26 28 24 3 3 54 19 39
2019 Casual 14 7 8 43 28 0 0 71 21 14
2019 Student 0 5 15 15 55 0 10 78 6 20
2018 Indeterminate (permanent) 10 26 37 18 7 0 1 25 38 215
2018 Term 8 15 12 35 27 4 0 64 24 26
2017 Indeterminate (permanent) 11 20 34 20 9 2 3 31 33 193
2017 Term 0 17 16 11 28 11 17 54 24 18
2014 Indeterminate (permanent) 9 21 31 26 9 2 3 37 31 178
2014 Term 5 36 17 24 6 12 0 34 47 17

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 6 13 26 37 15 2 1 53 20 330
2020 Term 7 4 30 27 18 2 11 52 13 44
2019 Indeterminate (permanent) 15 18 27 22 13 3 1 37 34 277
2019 Term 0 10 28 28 29 3 3 60 10 39
2019 Casual 7 0 21 37 20 7 8 67 8 14
2019 Student 5 10 0 15 50 10 10 81 19 20
2018 Indeterminate (permanent) 6 16 35 28 11 1 2 40 23 213
2018 Term 4 4 24 44 20 0 4 67 8 25
2017 Indeterminate (permanent) 11 22 32 22 8 1 4 32 35 194
2017 Term 0 22 29 17 17 5 10 40 26 18
2014 Indeterminate (permanent) 9 18 27 29 14 2 2 45 27 178
2014 Term 12 24 29 23 6 6 0 31 39 17

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 9 19 38 21 11 1 0 33 28 328
2020 Term 16 11 32 16 14 7 4 34 30 44
2019 Indeterminate (permanent) 13 22 38 16 7 3 1 25 36 278
2019 Term 5 20 30 29 13 3 0 43 26 39
2019 Casual 14 22 20 15 21 8 0 39 39 14
2019 Student 5 5 45 15 25 0 5 42 11 20
2018 Indeterminate (permanent) 8 15 42 25 8 1 0 34 23 214
2018 Term 8 31 23 23 12 4 0 36 40 26
2017 Indeterminate (permanent) 7 18 38 21 11 2 4 33 27 192
2017 Term 4 17 28 17 23 5 5 44 24 18
2014 Indeterminate (permanent) 9 21 40 20 8 1 1 28 31 178
2014 Term 0 23 36 24 6 12 0 34 26 17

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 2 15 40 32 11 0 0 43 17 329
2020 Term 7 20 29 27 16 0 2 44 27 45
2019 Indeterminate (permanent) 3 14 36 30 16 1 1 46 17 278
2019 Term 0 18 33 28 21 0 0 49 18 39
2019 Casual 7 22 21 37 14 0 0 51 29 14
2019 Student 5 0 35 35 20 0 5 58 5 20

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 24 43 16 12 3 1 0 68 15 327
2020 Term 36 44 9 7 2 2 0 82 9 45
2019 Indeterminate (permanent) 19 43 17 13 6 1 0 63 20 277
2019 Term 28 36 18 13 2 3 0 66 16 39
2019 Casual 36 29 7 7 0 20 0 82 9 14
2019 Student 55 40 5 0 0 0 0 95 0 20

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 58 25 4 8 4 0 0 83 12 331
2020 Term 65 25 0 7 4 0 0 89 11 45
2019 Indeterminate (permanent) 52 30 6 8 3 1 0 83 11 277
2019 Term 54 31 5 8 3 0 0 85 10 39
2019 Casual 78 14 0 8 0 0 0 92 8 14
2019 Student 85 15 0 0 0 0 0 100 0 20
2018 Indeterminate (permanent) 46 32 10 8 4 0 0 78 12 213
2018 Term 62 15 15 4 4 0 0 77 8 26
2017 Indeterminate (permanent) 55 30 5 5 4 1 0 86 9 194
2017 Term 45 40 5 10 0 0 0 85 10 18
2014 Indeterminate (permanent) 51 29 7 10 3 1 0 80 13 179
2014 Term 53 41 6 0 0 0 0 94 0 17

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 64 26 4 5 1 0 0 90 6 330
2020 Term 62 25 7 4 2 0 0 87 6 45
2019 Indeterminate (permanent) 63 29 4 2 1 0 0 92 4 277
2019 Term 60 33 5 3 0 0 0 92 3 39
2019 Casual 78 8 7 7 0 0 0 86 7 14
2019 Student 100 0 0 0 0 0 0 100 0 19
2018 Indeterminate (permanent) 57 28 9 4 2 0 0 85 6 214
2018 Term 73 15 12 0 0 0 0 88 0 26
2017 Indeterminate (permanent) 62 32 4 1 2 0 0 94 2 194
2017 Term 51 39 10 0 0 0 0 90 0 18
2014 Indeterminate (permanent) 55 32 4 7 2 0 0 86 9 177
2014 Term 53 47 0 0 0 0 0 100 0 17

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 56 32 5 5 1 0 0 89 6 329
2020 Term 58 23 7 9 2 0 0 82 11 43
2019 Indeterminate (permanent) 60 28 8 4 1 0 0 88 4 276
2019 Term 47 38 10 3 0 3 0 87 3 39
2019 Casual 71 29 0 0 0 0 0 100 0 14
2019 Student 85 15 0 0 0 0 0 100 0 20
2018 Indeterminate (permanent) 52 33 7 6 1 0 0 86 7 214
2018 Term 42 46 8 0 4 0 0 88 4 26

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 42 40 9 5 2 1 0 83 8 331
2020 Term 58 30 2 5 0 4 0 93 5 45
2019 Indeterminate (permanent) 43 36 8 7 3 3 0 82 10 276
2019 Term 57 38 5 0 0 0 0 95 0 39
2019 Casual 86 14 0 0 0 0 0 100 0 14
2019 Student 65 30 5 0 0 0 0 95 0 20
2018 Indeterminate (permanent) 47 38 8 3 1 2 0 88 4 215
2018 Term 60 36 0 0 4 0 0 96 4 25
2017 Indeterminate (permanent) 46 40 5 4 2 3 0 89 6 194
2017 Term 50 39 11 0 0 0 0 89 0 18
2014 Indeterminate (permanent) 44 41 6 6 2 1 0 86 8 178
2014 Term 52 42 0 0 0 6 0 100 0 17

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 45 36 10 5 2 2 0 83 7 331
2020 Term 58 26 5 9 0 2 0 86 9 44
2019 Indeterminate (permanent) 46 35 12 2 2 2 0 83 4 277
2019 Term 65 30 2 0 0 3 0 98 0 39
2019 Casual 69 24 0 0 0 7 0 100 0 13
2019 Student 60 35 5 0 0 0 0 95 0 20
2018 Indeterminate (permanent) 45 37 12 3 0 3 0 84 4 215
2018 Term 54 27 8 4 4 0 4 84 8 26
2017 Indeterminate (permanent) 42 38 9 4 1 7 0 85 5 194
2017 Term 44 51 0 0 0 5 0 100 0 18
2014 Indeterminate (permanent) 45 35 12 2 2 4 0 84 4 179
2014 Term 35 47 6 0 0 12 0 93 0 17

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 63 27 5 3 2 0 0 90 5 330
2020 Term 65 22 4 7 2 0 0 87 9 45
2019 Indeterminate (permanent) 62 25 8 3 1 0 0 88 4 276
2019 Term 77 20 0 3 0 0 0 97 3 39
2019 Casual 93 7 0 0 0 0 0 100 0 14
2019 Student 75 25 0 0 0 0 0 100 0 20
2018 Indeterminate (permanent) 56 35 5 4 1 0 0 91 5 215
2018 Term 68 28 0 0 4 0 0 96 4 25
2017 Indeterminate (permanent) 58 34 5 2 1 0 0 92 3 194
2017 Term 77 17 6 0 0 0 0 94 0 18
2014 Indeterminate (permanent) 50 39 4 3 3 0 0 89 7 179
2014 Term 64 30 6 0 0 0 0 94 0 17

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 57 25 7 2 2 4 3 87 5 331
2020 Term 64 16 4 2 2 7 4 90 5 45

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 32 19 5 3 6 0 72 8 331
2020 Term 41 30 13 9 0 4 2 77 9 45

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 50 28 6 5 4 5 1 84 9 330
2020 Term 61 15 9 4 2 2 6 83 7 45

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 31 14 9 4 6 3 71 14 331
2020 Term 28 36 13 11 2 7 2 71 15 44
2019 Indeterminate (permanent) 30 31 17 7 3 11 2 69 12 277
2019 Term 39 30 13 8 3 0 8 75 11 39
2019 Casual 51 14 14 7 8 7 0 70 16 14
2019 Student 65 20 5 0 0 5 5 94 0 20
2018 Indeterminate (permanent) 27 34 16 11 5 5 3 65 18 214
2018 Term 31 35 8 0 4 23 0 85 5 26
2017 Indeterminate (permanent) 31 33 12 10 3 8 4 72 14 194
2017 Term 29 11 23 15 5 16 0 48 25 18
2014 Indeterminate (permanent) 31 30 16 10 4 4 5 67 15 179
2014 Term 29 24 6 11 11 18 0 65 28 17

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 33 9 13 4 3 1 74 17 331
2020 Term 35 25 16 18 7 0 0 60 25 44
2019 Indeterminate (permanent) 39 27 13 13 4 4 1 68 18 277
2019 Term 31 44 10 7 0 5 3 81 8 39
2019 Casual 50 29 0 7 0 14 0 92 8 14
2019 Student 65 15 10 0 5 5 0 84 5 20
2018 Indeterminate (permanent) 38 29 15 11 5 1 1 69 16 216
2018 Term 38 27 15 4 4 8 4 74 9 26
2017 Indeterminate (permanent) 39 35 12 8 3 3 0 77 12 194
2017 Term 57 32 5 5 0 0 0 89 5 18
2014 Indeterminate (permanent) 41 36 9 11 3 1 0 77 14 179
2014 Term 42 41 0 5 12 0 0 83 17 17

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 32 18 8 1 0 0 73 8 331
2020 Term 48 37 8 7 0 0 0 85 7 45
2019 Indeterminate (permanent) 38 33 18 7 2 2 0 72 9 274
2019 Term 49 38 13 0 0 0 0 87 0 39
2019 Casual 57 35 0 8 0 0 0 92 8 14
2019 Student 90 10 0 0 0 0 0 100 0 20
2018 Indeterminate (permanent) 39 37 17 4 1 2 0 77 6 215
2018 Term 48 36 12 0 4 0 0 84 4 25

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 29 21 14 11 8 14 2 60 23 330
2020 Term 32 20 13 16 11 9 0 57 29 45
2019 Indeterminate (permanent) 19 26 19 8 10 17 1 55 22 274
2019 Term 28 26 18 7 3 15 3 66 12 39
2019 Casual 28 22 7 0 15 27 0 70 20 14
2019 Student 60 10 15 0 0 10 5 82 0 20
2018 Indeterminate (permanent) 20 25 23 10 7 13 2 53 20 216
2018 Term 19 19 12 4 8 31 8 63 19 26
2017 Indeterminate (permanent) 26 18 16 11 9 16 3 55 25 194
2017 Term 11 34 11 22 0 22 0 58 28 18
2014 Indeterminate (permanent) 18 18 21 15 13 12 3 42 33 179
2014 Term 18 35 11 24 6 6 0 56 32 17

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 35 49 4 9 3 0 0 84 12 331
2020 Term 36 38 7 20 0 0 0 74 20 45

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 29 45 9 12 4 0 0 74 17 330
2020 Term 29 40 13 17 0 0 0 70 17 45
2019 Indeterminate (permanent) 47 31 5 12 4 0 0 78 17 278
2019 Term 49 38 3 8 3 0 0 87 10 39
2019 Casual 64 30 0 7 0 0 0 93 7 14
2019 Student 68 21 5 5 0 0 0 89 5 19
2017 Indeterminate (permanent) 44 33 5 14 4 0 0 77 18 194
2017 Term 46 43 5 6 0 0 0 89 6 18
2014 Indeterminate (permanent) 52 32 7 6 3 0 0 84 8 178
2014 Term 17 47 11 24 0 0 0 64 24 17

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 43 38 9 6 3 1 1 81 9 329
2020 Term 41 30 7 18 4 0 0 71 22 44
2019 Indeterminate (permanent) 48 38 6 5 1 0 0 87 7 275
2019 Term 55 26 8 11 0 0 0 81 11 38
2019 Student 80 15 0 5 0 0 0 95 5 20
2017 Indeterminate (permanent) 46 43 6 4 0 0 0 89 5 193
2017 Term 67 28 0 5 0 0 0 95 5 18
2014 Indeterminate (permanent) 56 32 7 4 1 1 0 88 4 178
2014 Term 36 46 0 18 0 0 0 82 18 17

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 80 15 2 2 1 0 0 95 3 330
2020 Term 91 6 0 2 0 0 0 98 2 45
2017 Indeterminate (permanent) 73 22 2 3 0 0 0 95 3 193
2017 Term 100 0 0 0 0 0 0 100 0 18
2014 Indeterminate (permanent) 75 19 2 2 1 1 1 95 3 178
2014 Term 78 11 5 5 0 0 0 89 5 17

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 35 32 18 7 3 4 1 70 11 331
2020 Term 32 32 9 7 2 7 11 78 11 44
2019 Indeterminate (permanent) 31 31 20 6 4 6 2 68 10 277
2019 Term 36 23 10 10 5 10 5 69 18 39
2019 Casual 57 15 0 0 8 13 7 90 10 14
2019 Student 35 10 15 10 10 15 5 56 25 20

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 8 92 331
2020 Term 15 85 45
2019 Indeterminate (permanent) 10 90 277
2019 Term 20 80 39
2019 Student 0 100 20
2018 Indeterminate (permanent) 12 88 215
2018 Term 0 100 26

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 35 65 28
2018 Indeterminate (permanent) 31 69 26

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 58 42 28
2018 Indeterminate (permanent) 73 27 26

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 0 100 28
2018 Indeterminate (permanent) 0 100 26

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 0 100 28
2018 Indeterminate (permanent) 0 100 26

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 37 63 27
2018 Indeterminate (permanent) 19 81 26

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 48 52 27
2018 Indeterminate (permanent) 46 54 26

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 48 52 27
2018 Indeterminate (permanent) 38 62 26

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 41 59 27
2018 Indeterminate (permanent) 46 54 26

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 33 67 27
2018 Indeterminate (permanent) 23 77 26

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 44 56 27
2018 Indeterminate (permanent) 58 42 26

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 26 74 27
2018 Indeterminate (permanent) 38 62 26

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 26

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 45 55 27
2018 Indeterminate (permanent) 58 42 26

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 22 78 27
2018 Indeterminate (permanent) 27 73 26

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 22 78 27

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 55 45 27
2018 Indeterminate (permanent) 62 38 26

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 33 67 27
2018 Indeterminate (permanent) 31 69 26

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 26 74 27

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 22 78 27

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 26

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 26

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 18 82 27
2018 Indeterminate (permanent) 31 69 26

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 23 77 27
2018 Indeterminate (permanent) 19 81 26

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 19 81 26

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 31 69 26

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 26

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 26

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 23 77 26

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 19 81 26

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 23 77 26

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 23 77 26

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 35 65 26

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 35 65 26

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 17 14 12 8 5 38 7 57 22 331
2020 Term 23 4 20 5 4 31 13 49 16 45
2019 Indeterminate (permanent) 18 12 16 8 4 35 8 51 21 277
2019 Term 21 15 12 5 3 29 16 64 14 39
2019 Casual 15 0 22 0 8 38 17 33 18 13
2019 Student 30 10 10 0 0 30 20 80 0 20
2018 Indeterminate (permanent) 18 17 16 8 3 35 3 57 17 216
2018 Term 19 4 15 4 0 38 19 55 9 26
2017 Indeterminate (permanent) 18 17 15 5 3 36 6 60 13 193
2017 Term 27 6 5 6 0 44 11 74 13 18
2014 Indeterminate (permanent) 10 15 18 6 5 37 9 47 20 179
2014 Term 5 11 11 12 6 42 11 36 39 17

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 35 32 15 5 2 10 1 75 8 331
2020 Term 50 11 11 9 2 15 2 74 13 45
2019 Indeterminate (permanent) 40 20 17 7 4 11 1 68 12 278
2019 Term 52 28 8 0 3 11 0 88 3 39
2019 Casual 28 35 14 8 0 14 0 74 9 14
2019 Student 60 15 10 0 0 15 0 88 0 20
2018 Indeterminate (permanent) 33 34 17 5 3 7 0 72 9 215
2018 Term 42 23 8 0 4 23 0 85 5 26
2017 Indeterminate (permanent) 32 31 15 6 2 13 1 73 9 193
2017 Term 40 32 23 0 0 5 0 76 0 18
2014 Indeterminate (permanent) 25 27 19 9 4 15 1 62 16 179
2014 Term 17 18 30 0 6 18 11 50 9 17

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 331
2020 Casual 0 100 10
2019 Indeterminate (permanent) 6 94 277
2019 Student 0 100 20
2018 Indeterminate (permanent) 7 93 213

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 64 36 17

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 59 41 17

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 0 100 17

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 0 100 17

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 0 100 17

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 0 100 17

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 35 65 17

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 42 58 17

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 0 100 17

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 0 100 17

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 0 100 17

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 0 100 17

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 29 71 17

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 29 71 17

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 0 100 17

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 42 58 17

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 19 11 14 2 3 42 8 61 10 331
2020 Term 23 4 26 2 0 31 13 49 4 45
2019 Indeterminate (permanent) 18 10 16 2 2 43 9 59 8 277
2019 Term 23 10 8 0 0 46 13 81 0 39
2019 Casual 15 0 39 0 0 30 17 28 0 13
2019 Student 40 5 10 0 0 30 15 82 0 20
2018 Indeterminate (permanent) 18 13 19 2 2 41 4 57 8 215
2018 Term 23 0 12 0 4 42 19 60 10 26
2017 Indeterminate (permanent) 14 12 17 1 1 47 8 59 2 194
2017 Term 33 11 5 0 0 44 5 89 0 18
2014 Indeterminate (permanent) 13 8 18 1 1 46 13 51 5 179
2014 Term 11 5 17 0 6 48 11 42 15 17

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 30 13 4 2 14 1 78 7 331
2020 Term 45 20 15 4 0 9 6 77 5 45
2019 Indeterminate (permanent) 44 20 18 2 2 13 1 74 5 277
2019 Term 54 23 8 0 0 16 0 91 0 39
2019 Casual 43 27 15 0 0 14 0 82 0 14
2019 Student 55 20 5 0 0 20 0 94 0 20
2018 Indeterminate (permanent) 33 36 16 3 1 10 1 77 5 214
2018 Term 50 23 8 0 4 15 0 86 5 26
2017 Indeterminate (permanent) 33 32 16 1 2 15 1 78 2 194
2017 Term 44 23 11 5 0 16 0 80 7 18
2014 Indeterminate (permanent) 30 24 20 3 1 21 2 70 5 179
2014 Term 29 23 17 0 6 24 0 69 8 17

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 8 92 331
2020 Term 7 93 45

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 11 89 330
2020 Term 7 93 44
2019 Indeterminate (permanent) 19 81 278
2019 Term 12 88 39
2019 Casual 22 78 14
2019 Student 10 90 20
2017 Indeterminate (permanent) 16 84 194
2014 Indeterminate (permanent) 16 84 179

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 46 54 37

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 81 19 37
2019 Indeterminate (permanent) 85 15 52
2017 Indeterminate (permanent) 81 19 31
2014 Indeterminate (permanent) 93 7 29

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 53 23 7 13 4 0 0 76 17 30
2019 Indeterminate (permanent) 55 32 2 7 4 0 0 86 11 44
2017 Indeterminate (permanent) 59 37 0 4 0 0 0 96 4 25
2014 Indeterminate (permanent) 63 33 3 0 0 0 0 97 0 27

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 54 27 8 5 1 3 2 85 7 331
2020 Term 42 36 13 0 2 5 3 83 2 45
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 37 11 11 5 0 0 73 15 329
2020 Term 41 28 11 15 2 2 0 71 18 45

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 43 38 10 7 1 0 0 82 9 331
2020 Term 49 37 7 7 0 0 0 87 7 45

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 36 13 11 2 1 0 73 13 331
2020 Term 50 31 9 11 0 0 0 80 11 45

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 35 18 6 2 2 1 73 8 328
2020 Term 41 44 11 2 2 0 0 85 4 45

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 53 31 11 3 1 1 1 85 4 328
2020 Term 64 20 13 0 2 0 0 84 2 44

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 70 17 4 1 0 8 1 95 1 331
2020 Term 71 9 7 0 0 9 5 92 0 45

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 55 33 6 5 1 1 0 88 5 331
2020 Term 52 28 11 4 0 4 0 84 5 45

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 57 27 9 5 2 0 0 84 8 331
2020 Term 58 30 7 2 2 0 0 89 4 45

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 63 23 8 4 0 1 1 88 5 331
2020 Term 59 15 11 11 0 0 4 78 11 45

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 100 0 108

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 15 42 15 21 5 1 1 58 27 108

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 46 40 7 5 1 1 0 87 6 331
2020 Term 54 31 5 9 0 2 0 87 9 45
2019 Indeterminate (permanent) 37 40 9 7 3 4 0 80 11 277
2019 Term 31 41 20 2 3 3 0 74 5 39
2019 Casual 28 43 0 0 0 21 8 100 0 14
2019 Student 60 40 0 0 0 0 0 100 0 20
2018 Indeterminate (permanent) 37 42 13 4 3 1 0 80 7 215
2018 Term 42 38 12 4 4 0 0 81 8 26
2017 Indeterminate (permanent) 30 48 11 6 4 1 0 79 10 194
2017 Term 38 39 17 6 0 0 0 77 6 18

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 48 26 12 9 4 1 0 75 14 328
2020 Term 41 35 11 9 2 2 0 77 11 45

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 58 25 10 4 2 0 1 83 7 328
2020 Term 54 33 6 7 0 0 0 87 7 45

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 31 14 13 2 1 0 70 16 330
2020 Term 47 28 9 7 9 0 0 76 16 45
2019 Indeterminate (permanent) 23 40 17 12 5 2 0 64 18 277
2019 Term 23 44 18 10 3 3 0 69 13 39
2019 Casual 29 50 0 7 0 13 0 92 8 14
2019 Student 70 20 5 5 0 0 0 90 5 20
2018 Indeterminate (permanent) 29 42 13 10 5 2 0 72 15 215
2018 Term 50 23 19 4 4 0 0 73 8 26
2017 Indeterminate (permanent) 24 42 16 12 5 1 0 67 17 194
2017 Term 23 55 16 6 0 0 0 78 6 18

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 22 48 10 16 3 0 1 71 19 108
2019 Indeterminate (permanent) 26 36 11 16 7 4 0 64 24 89

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 49 21 11 9 8 0 1 71 17 330
2020 Term 42 31 7 4 11 0 4 77 16 45

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 34 16 8 4 0 0 72 12 328
2020 Term 33 35 22 2 7 0 0 69 9 45
2019 Indeterminate (permanent) 22 33 21 10 12 0 1 56 23 278
2019 Term 31 41 10 10 8 0 0 72 18 39
2019 Casual 29 36 0 0 28 7 0 70 30 14
2019 Student 35 40 10 15 0 0 0 75 15 20
2018 Indeterminate (permanent) 11 30 27 16 15 0 0 42 31 215
2018 Term 38 23 8 15 12 0 4 64 28 26
2017 Indeterminate (permanent) 12 23 24 18 22 0 2 35 41 194
2017 Term 11 22 17 33 16 0 0 34 49 18

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 10 19 29 26 16 0 0 28 42 330
2020 Term 14 22 33 16 13 2 0 37 30 45
2019 Indeterminate (permanent) 9 22 31 21 16 0 0 31 37 277
2019 Term 24 23 27 21 5 0 0 47 26 39
2019 Casual 34 29 29 7 0 0 0 63 7 14
2019 Student 35 35 30 0 0 0 0 70 0 20
2018 Indeterminate (permanent) 4 25 29 28 13 0 0 29 42 215
2018 Term 23 35 15 12 12 0 4 60 24 26
2017 Indeterminate (permanent) 8 26 31 23 11 1 0 34 35 194
2017 Term 27 11 28 22 12 0 0 38 34 18

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 15 24 26 18 16 0 0 39 34 329
2020 Term 23 16 33 18 9 2 0 39 27 45
2019 Indeterminate (permanent) 9 30 30 18 14 0 0 38 32 277
2019 Term 16 23 45 5 11 0 0 39 16 39
2019 Casual 35 37 21 7 0 0 0 71 7 14
2019 Student 70 20 5 5 0 0 0 90 5 20
2018 Indeterminate (permanent) 9 26 31 25 8 0 1 36 33 214
2018 Term 27 35 8 19 8 0 4 64 28 26
2017 Indeterminate (permanent) 8 31 30 23 7 1 0 40 30 194
2017 Term 46 18 17 18 0 0 0 64 18 17

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 19 20 24 20 16 0 0 40 36 328
2020 Term 21 18 22 26 11 2 0 39 38 45
2019 Indeterminate (permanent) 13 26 25 20 15 0 0 39 36 277
2019 Term 29 23 31 12 3 0 3 53 16 39
2019 Casual 35 29 21 0 14 0 0 64 14 14
2019 Student 50 35 5 10 0 0 0 85 10 20
2018 Indeterminate (permanent) 11 24 28 21 15 0 0 35 36 215
2018 Term 27 27 31 8 4 0 4 56 12 26
2017 Indeterminate (permanent) 14 26 27 17 15 1 0 40 32 193
2017 Term 38 11 22 17 12 0 0 49 29 18

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 29 30 20 13 7 0 1 59 21 328
2020 Term 36 24 20 6 9 2 2 63 16 45
2019 Indeterminate (permanent) 32 31 17 10 9 0 2 64 19 276
2019 Term 39 35 23 0 3 0 0 75 3 39
2019 Casual 72 13 7 0 0 0 8 92 0 14
2019 Student 80 15 0 5 0 0 0 95 5 20
2018 Indeterminate (permanent) 32 30 19 12 6 0 1 63 18 215
2018 Term 46 31 12 8 0 0 4 80 8 26
2017 Indeterminate (permanent) 30 37 17 10 4 1 3 69 14 194
2017 Term 44 22 23 6 0 0 5 70 6 18

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 16 29 24 18 13 0 0 45 31 329
2020 Term 18 38 18 6 18 2 0 57 25 45
2019 Indeterminate (permanent) 21 28 23 16 11 0 0 50 27 276
2019 Term 29 41 18 12 0 0 0 70 12 39
2019 Casual 36 28 21 16 0 0 0 64 16 14
2019 Student 60 25 10 5 0 0 0 85 5 20
2018 Indeterminate (permanent) 24 26 28 13 9 0 0 50 22 214
2018 Term 31 46 12 8 4 0 0 77 12 26
2017 Indeterminate (permanent) 23 35 22 10 9 1 0 58 19 192
2017 Term 22 34 28 16 0 0 0 56 16 18

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 27 23 16 11 15 0 9 54 28 331
2020 Term 34 31 13 9 7 0 6 69 17 45

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 31 33 23 8 4 0 1 64 12 331
2020 Term 30 35 19 7 4 2 2 68 12 45
2019 Indeterminate (permanent) 31 31 21 11 5 1 0 63 16 276
2019 Term 41 33 13 7 3 3 0 76 10 39
2019 Casual 35 44 7 7 0 7 0 85 8 14
2019 Student 45 30 25 0 0 0 0 75 0 20
2018 Indeterminate (permanent) 27 35 25 9 3 0 1 63 12 213
2018 Term 32 20 40 0 4 0 4 54 4 25
2017 Indeterminate (permanent) 31 33 22 9 4 0 0 65 13 192
2017 Term 34 32 22 6 6 0 0 66 12 18

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 21 37 26 10 6 0 0 58 16 330
2020 Term 18 25 27 20 7 4 0 44 28 45
2019 Indeterminate (permanent) 17 38 26 12 7 0 0 55 19 274
2019 Term 34 17 31 15 3 0 0 51 18 39
2019 Casual 61 16 8 0 8 7 0 82 9 13
2019 Student 45 50 5 0 0 0 0 95 0 20
2018 Indeterminate (permanent) 15 43 28 10 4 0 0 58 13 214
2018 Term 17 42 29 4 4 0 4 61 9 24
2017 Indeterminate (permanent) 19 36 27 14 4 1 0 55 18 192
2017 Term 32 34 16 6 12 0 0 66 18 18

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 31 33 23 9 4 0 0 64 13 331
2020 Term 29 29 22 13 7 0 0 58 20 45
2019 Indeterminate (permanent) 25 36 21 12 6 0 0 61 18 274
2019 Term 29 39 18 15 0 0 0 67 15 39
2019 Casual 24 46 23 0 0 7 0 75 0 13
2019 Student 45 25 25 5 0 0 0 70 5 20
2018 Indeterminate (permanent) 20 36 28 9 6 0 0 57 15 214
2018 Term 32 28 28 4 4 0 4 63 8 25
2017 Indeterminate (permanent) 27 36 23 8 5 0 1 63 13 192
2017 Term 40 21 28 5 6 0 0 61 12 18

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 51 27 12 5 5 0 0 78 9 329
2020 Term 47 37 7 5 5 0 0 84 9 43
2019 Indeterminate (permanent) 47 28 11 8 5 1 0 76 13 276
2019 Term 58 13 23 3 3 0 0 71 6 38
2019 Casual 64 22 7 0 0 7 0 93 0 14
2019 Student 70 15 15 0 0 0 0 85 0 20

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 28 28 25 12 6 0 0 57 18 330
2020 Term 30 27 20 11 11 2 0 58 22 45

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 28 27 24 15 5 0 0 55 20 329
2020 Term 29 28 22 6 13 0 2 58 20 45
2019 Indeterminate (permanent) 27 33 23 12 5 0 0 60 17 275
2019 Term 44 26 20 5 5 0 0 70 10 39
2019 Casual 46 22 8 0 16 7 0 74 17 13
2019 Student 50 35 15 0 0 0 0 85 0 20
2018 Indeterminate (permanent) 21 37 24 15 2 0 0 58 17 211
2018 Term 32 44 12 4 4 0 4 79 8 25
2017 Indeterminate (permanent) 24 39 20 14 3 0 0 63 17 192
2017 Term 27 27 29 17 0 0 0 54 17 18

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 31 17 8 3 0 1 72 11 330
2020 Term 35 37 16 5 5 0 2 74 10 43
2019 Indeterminate (permanent) 58 22 10 6 3 0 0 80 9 273
2019 Term 62 10 15 13 0 0 0 72 13 39
2019 Casual 72 14 0 7 0 7 0 92 8 14
2019 Student 75 10 15 0 0 0 0 85 0 20
2018 Indeterminate (permanent) 53 23 14 6 4 0 1 76 10 213
2018 Term 52 24 12 8 4 0 0 76 12 25
2017 Indeterminate (permanent) 57 24 13 5 2 0 0 81 7 194
2017 Term 83 17 0 0 0 0 0 100 0 18

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 29 38 19 12 2 0 0 67 14 327
2020 Term 14 50 18 14 2 0 2 66 16 44

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 70 16 8 2 1 1 2 88 4 330
2020 Term 53 27 7 4 0 0 9 88 5 44
2019 Indeterminate (permanent) 78 11 3 3 1 0 4 93 4 273
2019 Term 80 12 3 2 0 0 3 95 2 39
2019 Casual 86 0 0 0 0 0 14 100 0 14
2019 Student 80 15 5 0 0 0 0 95 0 20
2018 Indeterminate (permanent) 73 16 4 1 1 2 3 93 3 212
2018 Term 79 13 4 0 4 0 0 92 4 24

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 83 8 3 2 2 0 1 92 4 327
2020 Term 76 16 2 0 2 0 4 96 2 44
2019 Indeterminate (permanent) 78 10 4 4 2 0 1 90 6 277
2019 Term 82 8 5 0 3 0 3 92 3 39
2019 Casual 64 14 7 0 15 0 0 78 15 14
2019 Student 85 15 0 0 0 0 0 100 0 20
2018 Indeterminate (permanent) 72 12 5 4 2 2 3 88 6 212
2018 Term 92 0 0 4 4 0 0 92 8 25
2017 Indeterminate (permanent) 78 10 5 3 1 1 3 91 4 194
2017 Term 94 0 6 0 0 0 0 94 0 18

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 63 26 7 2 2 0 1 90 3 329
2020 Term 64 21 9 2 2 0 2 87 5 44
2019 Indeterminate (permanent) 61 24 9 4 1 0 0 86 5 278
2019 Term 70 22 2 5 0 0 0 92 5 39
2019 Casual 86 0 7 8 0 0 0 86 8 14
2019 Student 80 20 0 0 0 0 0 100 0 20
2018 Indeterminate (permanent) 60 25 10 2 1 0 2 86 3 215
2018 Term 65 23 12 0 0 0 0 88 0 26
2017 Indeterminate (permanent) 59 23 12 5 1 0 2 83 5 194
2017 Term 78 12 10 0 0 0 0 90 0 18

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 65 19 9 5 2 0 1 84 7 330
2020 Term 71 13 7 4 0 2 2 88 5 44
2019 Indeterminate (permanent) 62 20 8 5 4 0 1 83 9 278
2019 Term 67 28 3 3 0 0 0 95 3 39
2019 Casual 86 7 0 0 7 0 0 93 7 14
2019 Student 80 20 0 0 0 0 0 100 0 20
2018 Indeterminate (permanent) 56 24 11 5 3 0 1 80 9 216
2018 Term 69 19 4 4 4 0 0 88 8 26
2017 Indeterminate (permanent) 67 18 9 3 3 0 1 85 5 193
2017 Term 67 17 16 0 0 0 0 84 0 18

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 63 14 7 2 1 0 13 89 3 331
2020 Term 69 2 2 0 0 2 24 97 0 44
2019 Indeterminate (permanent) 60 14 3 2 1 0 21 93 3 276
2019 Term 75 5 3 0 0 0 18 97 0 39
2019 Casual 72 0 0 0 0 0 28 100 0 14
2019 Student 70 5 0 0 0 0 25 100 0 20
2018 Indeterminate (permanent) 54 15 7 2 1 0 22 88 3 215
2018 Term 65 8 4 0 0 0 23 95 0 26
2017 Indeterminate (permanent) 56 15 6 1 1 0 21 90 2 194
2017 Term 78 0 0 0 0 0 22 100 0 18

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 65 21 10 1 1 0 1 88 2 331
2020 Term 65 22 2 4 0 2 4 93 5 45
2019 Indeterminate (permanent) 63 25 7 1 1 0 3 90 3 277
2019 Term 74 23 2 0 0 0 0 98 0 38
2019 Casual 86 0 0 7 0 7 0 92 8 14
2019 Student 90 10 0 0 0 0 0 100 0 20
2018 Indeterminate (permanent) 57 26 10 3 1 0 3 85 5 214
2018 Term 62 31 0 4 0 0 4 96 4 26
2017 Indeterminate (permanent) 59 22 13 2 1 1 2 83 3 193
2017 Term 60 12 22 0 6 0 0 72 6 18

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 81 14 3 0 1 0 1 96 1 330
2020 Term 4 25 22 15 31 0 2 30 47 45
2019 Indeterminate (permanent) 86 9 1 0 1 0 2 97 2 276
2019 Term 23 23 21 12 18 0 3 48 31 39
2019 Casual 22 7 29 7 36 0 0 28 43 14
2019 Student 70 5 10 5 10 0 0 75 15 20
2018 Indeterminate (permanent) 84 10 1 0 0 0 4 98 1 214
2018 Term 19 31 23 19 8 0 0 50 27 26
2017 Indeterminate (permanent) 79 9 4 1 2 0 5 93 3 194
2017 Term 17 21 28 23 11 0 0 38 34 18

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 28 20 8 2 0 0 69 11 330
2020 Term 38 29 20 2 5 7 0 72 7 45
2019 Indeterminate (permanent) 50 31 13 3 1 0 1 82 5 278
2019 Term 54 28 15 0 0 0 3 85 0 39
2019 Casual 64 28 8 0 0 0 0 92 0 14
2019 Student 58 26 16 0 0 0 0 84 0 19
2018 Indeterminate (permanent) 45 34 15 3 1 0 1 80 4 215
2018 Term 62 19 15 0 0 0 4 84 0 26
2017 Indeterminate (permanent) 46 31 14 6 1 1 2 80 6 194
2017 Term 51 38 11 0 0 0 0 89 0 18

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 22 39 28 8 3 0 0 61 11 330
2020 Term 25 40 23 4 6 2 0 66 11 45

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 8 28 42 16 6 0 0 36 22 331
2020 Term 11 27 42 18 2 0 0 38 20 45
2019 Indeterminate (permanent) 8 30 39 20 3 0 0 38 23 278
2019 Term 13 38 41 5 0 2 0 53 5 39
2019 Casual 27 22 44 0 7 0 0 50 7 14
2019 Student 32 42 26 0 0 0 0 74 0 19
2018 Indeterminate (permanent) 9 25 44 17 5 0 0 34 22 216
2018 Term 35 31 31 0 4 0 0 65 4 26
2017 Indeterminate (permanent) 8 26 43 18 5 0 0 34 23 194
2017 Term 11 27 56 6 0 0 0 38 6 18

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 11 28 38 17 5 0 0 23 39 330
2020 Term 6 25 47 13 7 2 0 20 32 45
2019 Indeterminate (permanent) 10 24 41 21 5 0 0 25 34 275
2019 Term 5 15 51 18 10 0 0 29 20 39
2019 Casual 7 0 44 14 36 0 0 50 7 14
2019 Student 15 5 20 35 25 0 0 60 20 20
2018 Indeterminate (permanent) 7 23 45 19 6 0 0 25 29 214
2018 Term 4 8 27 38 23 0 0 62 12 26
2017 Indeterminate (permanent) 4 26 42 20 7 0 0 28 30 194
2017 Term 0 17 15 56 12 0 0 67 17 18
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 28 52 20 0 65 35 331
2020 Term 13 53 31 2 80 20 45

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 43 57 92

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 49 23 9 6 5 1 7 78 12 330
2020 Term 48 20 4 0 5 5 18 88 6 44
2019 Indeterminate (permanent) 41 19 17 11 7 1 6 63 19 275
2019 Term 54 18 7 2 3 0 15 85 6 39
2019 Casual 35 8 0 7 14 0 36 67 33 14
2019 Student 55 5 10 0 0 5 25 86 0 20
2018 Indeterminate (permanent) 40 19 14 11 10 0 4 62 23 216
2018 Term 38 23 12 0 15 0 12 70 17 26

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 17 24 14 20 17 1 7 44 41 92

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 14 14 17 27 25 0 3 29 54 92
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