2020 Public Service Employee Survey Results by Theme for Western Economic Diversification Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - EX

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 74 21 0 5 0 0 0 95 5 19
2019 EX 80 15 5 0 0 0 0 95 0 20
2018 EX 65 35 0 0 0 0 0 100 0 20
2018 EX-01 60 40 0 0 0 0 0 100 0 10
2017 EX 64 23 8 4 0 0 0 87 4 23
2017 EX-01 67 18 7 8 0 0 0 85 8 13
2014 EX 52 39 4 4 0 0 0 91 4 23

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 63 32 5 0 0 0 0 95 0 19
2019 EX 70 30 0 0 0 0 0 100 0 20
2018 EX 65 30 5 0 0 0 0 95 0 20
2018 EX-01 50 40 10 0 0 0 0 90 0 10
2017 EX 60 23 13 4 0 0 0 83 4 23
2017 EX-01 52 33 7 7 0 0 0 85 7 13

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 74 21 5 0 0 0 0 95 0 19
2019 EX 80 15 5 0 0 0 0 95 0 20
2018 EX 85 10 5 0 0 0 0 95 0 20
2018 EX-01 80 10 10 0 0 0 0 90 0 10
2017 EX 69 27 4 0 0 0 0 96 0 23
2017 EX-01 45 48 7 0 0 0 0 93 0 13
2014 EX 78 17 4 0 0 0 0 96 0 23

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 74 16 0 11 0 0 0 89 11 19
2019 EX 85 15 0 0 0 0 0 100 0 20
2018 EX 70 30 0 0 0 0 0 100 0 20
2018 EX-01 60 40 0 0 0 0 0 100 0 10
2017 EX 56 27 17 0 0 0 0 83 0 23
2017 EX-01 60 18 23 0 0 0 0 77 0 13
2014 EX 65 26 0 9 0 0 0 91 9 23

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 95 5 0 0 0 0 0 100 0 19
2019 EX 95 5 0 0 0 0 0 100 0 20
2018 EX 90 10 0 0 0 0 0 100 0 20
2018 EX-01 80 20 0 0 0 0 0 100 0 10
2017 EX 73 19 4 4 0 0 0 92 4 23
2017 EX-01 60 25 7 7 0 0 0 85 7 13
2014 EX 74 22 0 4 0 0 0 96 4 23

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 95 0 5 0 0 0 0 95 0 19
2019 EX 95 5 0 0 0 0 0 100 0 20
2018 EX 85 15 0 0 0 0 0 100 0 20
2018 EX-01 80 20 0 0 0 0 0 100 0 10
2017 EX 60 27 9 4 0 0 0 87 4 23
2017 EX-01 60 18 15 7 0 0 0 77 7 13
2014 EX 74 17 4 4 0 0 0 91 4 23

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 79 5 11 0 0 5 0 89 0 19
2019 EX 75 10 10 0 0 5 0 89 0 20
2018 EX 70 20 10 0 0 0 0 90 0 20
2018 EX-01 50 30 20 0 0 0 0 80 0 10
2017 EX 55 19 17 9 0 0 0 74 9 23
2017 EX-01 60 10 15 15 0 0 0 70 15 13
2014 EX 35 30 13 9 4 4 4 71 14 23
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 84 16 0 0 0 0 0 100 0 19
2019 EX 85 5 10 0 0 0 0 90 0 20

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 74 26 0 0 0 0 0 100 0 19
2019 EX 60 35 5 0 0 0 0 95 0 20
2018 EX 68 32 0 0 0 0 0 100 0 19
2017 EX 55 32 9 0 4 0 0 87 4 23
2017 EX-01 67 18 15 0 0 0 0 85 0 13
2014 EX 56 26 13 4 0 0 0 83 4 23

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 84 11 5 0 0 0 0 95 0 19
2019 EX 74 16 11 0 0 0 0 89 0 19
2018 EX 70 30 0 0 0 0 0 100 0 20
2018 EX-01 70 30 0 0 0 0 0 100 0 10
2017 EX 43 44 4 4 4 0 0 87 8 23
2017 EX-01 52 40 0 7 0 0 0 93 7 13
2014 EX 61 35 0 4 0 0 0 96 4 23

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 84 16 0 0 0 0 0 100 0 19
2019 EX 60 35 5 0 0 0 0 95 0 20
2018 EX 60 40 0 0 0 0 0 100 0 20
2018 EX-01 40 60 0 0 0 0 0 100 0 10
2017 EX 39 49 4 4 4 0 0 87 8 23
2017 EX-01 37 48 7 7 0 0 0 85 7 13
2014 EX 48 43 0 4 4 0 0 91 9 23

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 84 11 5 0 0 0 0 95 0 19
2019 EX 65 35 0 0 0 0 0 100 0 20
2018 EX 65 35 0 0 0 0 0 100 0 20
2018 EX-01 50 50 0 0 0 0 0 100 0 10
2017 EX 51 31 9 4 4 0 0 83 8 23
2017 EX-01 45 32 15 7 0 0 0 77 7 13
2014 EX 39 44 13 0 4 0 0 83 4 23

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 58 37 5 0 0 0 0 95 0 19
2019 EX 50 45 5 0 0 0 0 95 0 20
2018 EX 30 65 0 5 0 0 0 95 5 20
2018 EX-01 20 80 0 0 0 0 0 100 0 10
2017 EX 33 40 9 9 9 0 0 73 18 22
2017 EX-01 40 37 7 7 8 0 0 77 15 13
2014 EX 30 48 13 9 0 0 0 78 9 23

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 63 37 0 0 0 0 0 100 0 19
2019 EX 55 35 10 0 0 0 0 90 0 20
2018 EX 45 45 5 5 0 0 0 90 5 20
2018 EX-01 40 40 10 10 0 0 0 80 10 10
2017 EX 30 47 14 4 4 0 0 77 9 23
2017 EX-01 30 37 25 8 0 0 0 67 8 13
2014 EX 30 48 4 17 0 0 0 78 17 23
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 58 26 11 5 0 0 0 84 5 19
2019 EX 40 50 10 0 0 0 0 90 0 20
2018 EX 50 50 0 0 0 0 0 100 0 20
2018 EX-01 40 60 0 0 0 0 0 100 0 10
2017 EX 39 36 21 4 0 0 0 75 4 23
2017 EX-01 37 40 15 7 0 0 0 78 7 13
2014 EX 44 35 17 4 0 0 0 78 4 23

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 56 44 0 0 0 0 0 100 0 18
2019 EX 60 40 0 0 0 0 0 100 0 20
2018 EX 55 35 10 0 0 0 0 90 0 20
2018 EX-01 50 30 20 0 0 0 0 80 0 10
2017 EX 43 44 4 8 0 0 0 87 8 23
2017 EX-01 45 40 8 7 0 0 0 85 7 13

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 68 21 11 0 0 0 0 89 0 19
2019 EX 65 30 5 0 0 0 0 95 0 20
2018 EX 60 40 0 0 0 0 0 100 0 20
2018 EX-01 60 40 0 0 0 0 0 100 0 10
2017 EX 56 23 8 8 4 0 0 79 13 23
2017 EX-01 60 25 7 7 0 0 0 85 7 13
2014 EX 52 39 9 0 0 0 0 91 0 23

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 79 21 0 0 0 0 0 100 0 19
2019 EX 80 20 0 0 0 0 0 100 0 20
2018 EX 70 30 0 0 0 0 0 100 0 20
2018 EX-01 60 40 0 0 0 0 0 100 0 10
2017 EX 57 34 8 0 0 0 0 92 0 23
2017 EX-01 55 37 7 0 0 0 0 93 0 13
2014 EX 43 44 13 0 0 0 0 87 0 23

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 74 5 16 0 0 0 5 83 0 19

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 74 21 5 0 0 0 0 95 0 19
2019 EX 75 20 5 0 0 0 0 95 0 20
2018 EX 70 25 5 0 0 0 0 95 0 20
2018 EX-01 50 40 10 0 0 0 0 90 0 10
2017 EX 51 40 4 4 0 0 0 91 4 23
2017 EX-01 52 40 0 8 0 0 0 92 8 13
2014 EX 43 57 0 0 0 0 0 100 0 23

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 42 26 16 5 5 0 5 72 11 19
2019 EX 40 30 10 10 0 0 10 78 11 20
2018 EX 35 35 20 5 0 0 5 74 5 20
2018 EX-01 20 40 30 10 0 0 0 60 10 10
2017 EX 31 24 4 22 9 0 9 61 34 22
2017 EX-01 49 19 8 16 8 0 0 68 24 12
2014 EX 39 17 13 13 17 0 0 56 30 23

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 42 21 16 16 5 0 0 63 21 19
2019 EX 65 25 10 0 0 0 0 90 0 20

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 68 26 5 0 0 0 0 95 0 19
2019 EX 85 15 0 0 0 0 0 100 0 20

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 94 6 0 0 0 0 0 100 0 18
2019 EX 95 0 0 0 0 5 0 100 0 20

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 100 0 0 0 0 0 0 100 0 19
2019 EX 90 0 0 0 0 0 10 100 0 20

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 74 21 0 5 0 0 0 95 5 19
2019 EX 85 15 0 0 0 0 0 100 0 20
2018 EX 70 25 5 0 0 0 0 95 0 20
2018 EX-01 60 30 10 0 0 0 0 90 0 10
2017 EX 74 17 9 0 0 0 0 91 0 23
2017 EX-01 77 15 8 0 0 0 0 92 0 13
2014 EX 52 39 4 4 0 0 0 91 4 23

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 84 16 0 0 0 0 0 100 0 19
2019 EX 90 5 5 0 0 0 0 95 0 20
2018 EX 80 20 0 0 0 0 0 100 0 20
2018 EX-01 70 30 0 0 0 0 0 100 0 10
2017 EX 74 21 0 4 0 0 0 96 4 23
2017 EX-01 77 15 0 8 0 0 0 92 8 13
2014 EX 48 48 0 4 0 0 0 96 4 23

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 68 32 0 0 0 0 0 100 0 19
2019 EX 80 20 0 0 0 0 0 100 0 20
2018 EX 70 30 0 0 0 0 0 100 0 20
2018 EX-01 60 40 0 0 0 0 0 100 0 10
2017 EX 53 38 4 4 0 0 0 92 4 23
2017 EX-01 55 37 0 7 0 0 0 93 7 13
2014 EX 57 30 13 0 0 0 0 87 0 23

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 79 21 0 0 0 0 0 100 0 19
2019 EX 80 20 0 0 0 0 0 100 0 20
2018 EX 80 20 0 0 0 0 0 100 0 20
2018 EX-01 70 30 0 0 0 0 0 100 0 10
2017 EX 51 36 13 0 0 0 0 87 0 23
2017 EX-01 52 32 15 0 0 0 0 85 0 13

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 26 47 0 16 11 0 0 74 26 19
2019 EX 55 40 5 0 0 0 0 95 0 20
2018 EX 40 60 0 0 0 0 0 100 0 20
2018 EX-01 40 60 0 0 0 0 0 100 0 10
2017 EX 45 38 9 8 0 0 0 83 8 23
2017 EX-01 48 37 8 7 0 0 0 85 7 13
2014 EX 30 56 4 9 0 0 0 87 9 23

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 0 17 22 28 33 0 0 17 61 18
2019 EX 5 20 50 20 5 0 0 25 25 20
2018 EX 15 10 35 25 15 0 0 25 40 20
2018 EX-01 0 20 50 20 10 0 0 20 30 10
2017 EX 5 22 37 18 18 0 0 27 36 22
2017 EX-01 8 24 43 16 8 0 0 32 24 12
2014 EX 4 30 26 35 4 0 0 35 39 23

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EX 42 58 19

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 79 16 0 0 0 0 5 100 0 19

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 EX 32 47 21 19
2019 EX 25 50 25 20
2018 EX 30 45 25 20
2018 EX-01 20 40 40 10
2017 EX 26 53 21 23
2017 EX-01 38 47 15 13
2014 EX 39 30 30 23
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 89 5 5 0 0 0 0 95 0 19
2019 EX 90 10 0 0 0 0 0 100 0 20
2018 EX 85 15 0 0 0 0 0 100 0 20
2018 EX-01 70 30 0 0 0 0 0 100 0 10
2017 EX 66 30 4 0 0 0 0 96 0 23
2017 EX-01 63 30 7 0 0 0 0 93 0 13
2014 EX 70 26 4 0 0 0 0 96 0 23

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 47 53 0 0 0 0 0 100 0 19
2019 EX 60 40 0 0 0 0 0 100 0 20
2018 EX 50 45 0 5 0 0 0 95 5 20
2018 EX-01 50 40 0 10 0 0 0 90 10 10
2017 EX 34 40 17 9 0 0 0 74 9 23
2017 EX-01 45 25 15 15 0 0 0 70 15 13
2014 EX 61 35 0 4 0 0 0 96 4 23

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 16 11 42 21 11 0 0 32 26 19
2019 EX 0 15 40 30 15 0 0 45 15 20
2018 EX 0 5 55 35 5 0 0 40 5 20
2018 EX-01 0 0 80 20 0 0 0 20 0 10
2017 EX 4 21 39 27 9 0 0 36 26 23
2017 EX-01 8 15 30 40 8 0 0 48 23 13
2014 EX 0 13 52 17 17 0 0 35 13 23

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 0 11 21 32 37 0 0 68 11 19
2019 EX 0 0 20 40 35 5 0 79 0 20
2018 EX 0 0 25 55 20 0 0 75 0 20
2018 EX-01 0 0 40 50 10 0 0 60 0 10
2017 EX 0 4 43 31 21 0 0 53 4 23
2017 EX-01 0 8 37 32 23 0 0 55 8 13
2014 EX 0 5 32 50 14 0 0 64 5 22

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 0 5 53 32 11 0 0 42 5 19
2019 EX 5 5 25 35 30 0 0 65 10 20
2018 EX 0 5 50 40 5 0 0 45 5 20
2018 EX-01 0 10 50 40 0 0 0 40 10 10
2017 EX 4 17 26 35 18 0 0 53 21 23
2017 EX-01 8 0 22 55 15 0 0 70 8 13
2014 EX 4 17 35 35 9 0 0 43 22 23

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 21 32 32 11 5 0 0 16 53 19
2019 EX 0 15 60 5 20 0 0 25 15 20
2018 EX 0 10 70 20 0 0 0 20 10 20
2018 EX-01 0 10 80 10 0 0 0 10 10 10
2017 EX 9 13 60 15 4 0 0 19 21 23
2017 EX-01 8 15 59 18 0 0 0 18 23 13
2014 EX 4 22 52 22 0 0 0 22 26 23

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 21 37 26 11 5 0 0 16 58 19
2019 EX 0 25 40 30 5 0 0 35 25 20
2018 EX 0 20 45 25 10 0 0 35 20 20
2018 EX-01 0 30 50 10 10 0 0 20 30 10
2017 EX 13 8 51 19 4 0 4 24 22 23
2017 EX-01 15 15 37 25 0 0 7 27 32 13
2014 EX 17 39 17 22 4 0 0 26 57 23

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 0 5 21 47 26 0 0 74 5 19
2019 EX 0 0 30 60 10 0 0 70 0 20
2018 EX 0 0 20 70 10 0 0 80 0 20
2018 EX-01 0 0 20 80 0 0 0 80 0 10
2017 EX 0 0 21 57 21 0 0 79 0 23
2017 EX-01 0 0 15 62 23 0 0 85 0 13
2014 EX 0 4 22 56 17 0 0 74 4 23

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 0 11 39 33 17 0 0 50 11 18
2019 EX 0 5 40 35 20 0 0 55 5 20
2018 EX 0 20 35 40 5 0 0 45 20 20
2018 EX-01 0 10 60 20 10 0 0 30 10 10
2017 EX 4 8 51 23 13 0 0 36 13 23
2017 EX-01 8 0 52 25 15 0 0 40 8 13
2014 EX 4 30 52 9 4 0 0 13 35 23

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 0 0 26 42 32 0 0 74 0 19
2019 EX 0 0 15 50 35 0 0 85 0 20

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 58 37 5 0 0 0 0 95 0 19
2019 EX 60 35 5 0 0 0 0 95 0 20

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 89 11 0 0 0 0 0 100 0 19
2019 EX 85 15 0 0 0 0 0 100 0 20
2018 EX 75 15 10 0 0 0 0 90 0 20
2018 EX-01 60 20 20 0 0 0 0 80 0 10
2017 EX 69 27 4 0 0 0 0 96 0 23
2017 EX-01 60 32 7 0 0 0 0 93 0 13
2014 EX 83 9 0 9 0 0 0 91 9 23

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 84 16 0 0 0 0 0 100 0 19
2019 EX 80 15 5 0 0 0 0 95 0 20
2018 EX 75 25 0 0 0 0 0 100 0 20
2018 EX-01 60 40 0 0 0 0 0 100 0 10
2017 EX 73 23 0 4 0 0 0 96 4 23
2017 EX-01 75 18 0 7 0 0 0 93 7 13
2014 EX 74 26 0 0 0 0 0 100 0 23

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 74 26 0 0 0 0 0 100 0 19
2019 EX 85 15 0 0 0 0 0 100 0 20
2018 EX 75 25 0 0 0 0 0 100 0 20
2018 EX-01 60 40 0 0 0 0 0 100 0 10

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 74 26 0 0 0 0 0 100 0 19
2019 EX 75 20 5 0 0 0 0 95 0 20
2018 EX 90 10 0 0 0 0 0 100 0 20
2018 EX-01 80 20 0 0 0 0 0 100 0 10
2017 EX 60 32 8 0 0 0 0 92 0 23
2017 EX-01 52 40 7 0 0 0 0 93 0 13
2014 EX 56 39 4 0 0 0 0 96 0 23

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 68 32 0 0 0 0 0 100 0 19
2019 EX 75 25 0 0 0 0 0 100 0 20
2018 EX 75 25 0 0 0 0 0 100 0 20
2018 EX-01 50 50 0 0 0 0 0 100 0 10
2017 EX 67 33 0 0 0 0 0 100 0 22
2017 EX-01 49 51 0 0 0 0 0 100 0 12
2014 EX 61 35 4 0 0 0 0 96 0 23

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 84 16 0 0 0 0 0 100 0 19
2019 EX 90 10 0 0 0 0 0 100 0 20
2018 EX 95 5 0 0 0 0 0 100 0 20
2018 EX-01 90 10 0 0 0 0 0 100 0 10
2017 EX 64 36 0 0 0 0 0 100 0 23
2017 EX-01 60 40 0 0 0 0 0 100 0 13
2014 EX 74 17 9 0 0 0 0 91 0 23

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 74 26 0 0 0 0 0 100 0 19

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 42 47 5 0 0 5 0 94 0 19

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 84 5 5 0 0 5 0 94 0 19

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 74 26 0 0 0 0 0 100 0 19
2019 EX 84 11 5 0 0 0 0 95 0 19
2018 EX 55 35 10 0 0 0 0 90 0 20
2018 EX-01 30 50 20 0 0 0 0 80 0 10
2017 EX 69 27 0 4 0 0 0 96 4 23
2017 EX-01 60 32 0 7 0 0 0 93 7 13
2014 EX 65 35 0 0 0 0 0 100 0 23

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 79 21 0 0 0 0 0 100 0 19
2019 EX 85 15 0 0 0 0 0 100 0 20
2018 EX 65 35 0 0 0 0 0 100 0 20
2018 EX-01 50 50 0 0 0 0 0 100 0 10
2017 EX 74 21 0 0 0 4 0 100 0 23
2017 EX-01 70 23 0 0 0 7 0 100 0 13
2014 EX 78 13 9 0 0 0 0 91 0 23

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 89 11 0 0 0 0 0 100 0 19
2019 EX 70 20 10 0 0 0 0 90 0 20
2018 EX 80 20 0 0 0 0 0 100 0 20
2018 EX-01 60 40 0 0 0 0 0 100 0 10

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 63 21 16 0 0 0 0 84 0 19
2019 EX 50 25 5 0 0 5 15 94 0 20
2018 EX 65 15 20 0 0 0 0 80 0 20
2018 EX-01 60 10 30 0 0 0 0 70 0 10
2017 EX 36 28 9 9 9 4 5 71 20 22
2017 EX-01 37 25 7 15 15 0 0 63 30 13
2014 EX 52 22 4 0 13 9 0 81 14 23

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 74 26 0 0 0 0 0 100 0 19

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 47 47 0 5 0 0 0 95 5 19
2019 EX 80 20 0 0 0 0 0 100 0 20
2017 EX 69 23 4 4 0 0 0 92 4 23
2017 EX-01 75 18 7 0 0 0 0 93 0 13
2014 EX 65 22 9 4 0 0 0 87 4 23

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 79 21 0 0 0 0 0 100 0 19
2019 EX 90 10 0 0 0 0 0 100 0 20
2017 EX 83 17 0 0 0 0 0 100 0 23
2017 EX-01 78 22 0 0 0 0 0 100 0 13
2014 EX 74 22 4 0 0 0 0 96 0 23

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 95 5 0 0 0 0 0 100 0 19
2017 EX 100 0 0 0 0 0 0 100 0 23
2017 EX-01 100 0 0 0 0 0 0 100 0 13
2014 EX 91 9 0 0 0 0 0 100 0 23

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 11 32 21 16 5 0 16 50 25 19
2019 EX 15 45 35 0 0 0 5 63 0 20

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EX 0 100 20
2018 EX-01 0 100 10

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 53 16 0 5 0 26 0 93 7 19
2019 EX 60 20 5 0 0 5 10 94 0 20
2018 EX 65 10 5 0 0 15 5 94 0 20
2018 EX-01 40 20 10 0 0 20 10 86 0 10
2017 EX 47 27 8 4 0 13 0 85 5 23
2017 EX-01 45 40 0 8 0 7 0 92 8 13
2014 EX 52 22 9 4 4 9 0 81 10 23

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 84 16 0 0 0 0 0 100 0 19
2019 EX 80 15 5 0 0 0 0 95 0 20
2018 EX 74 26 0 0 0 0 0 100 0 19
2017 EX 64 27 4 4 0 0 0 92 4 23
2017 EX-01 52 40 0 7 0 0 0 93 7 13
2014 EX 70 17 0 0 9 4 0 91 9 23

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EX 0 100 19
2019 EX 0 100 20
2018 EX 0 100 20
2018 EX-01 0 100 10

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 58 11 0 0 0 26 5 100 0 19
2019 EX 55 10 0 0 0 15 20 100 0 20
2018 EX 55 15 10 0 0 20 0 88 0 20
2018 EX-01 20 30 20 0 0 30 0 71 0 10
2017 EX 43 8 17 4 0 23 4 71 6 23
2017 EX-01 30 15 15 8 0 25 7 66 12 13
2014 EX 61 13 9 0 0 17 0 89 0 23

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 84 16 0 0 0 0 0 100 0 19
2019 EX 75 20 5 0 0 0 0 95 0 20
2018 EX 65 35 0 0 0 0 0 100 0 20
2018 EX-01 30 70 0 0 0 0 0 100 0 10
2017 EX 64 27 4 0 0 4 0 96 0 23
2017 EX-01 45 48 0 0 0 7 0 100 0 13
2014 EX 70 17 9 0 0 4 0 91 0 23

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EX 5 95 19

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EX 0 100 19
2019 EX 0 100 20
2017 EX-01 0 100 13

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 68 26 5 0 0 0 0 95 0 19
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 58 32 11 0 0 0 0 89 0 19

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 61 33 6 0 0 0 0 94 0 18

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 68 32 0 0 0 0 0 100 0 19

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 61 33 6 0 0 0 0 94 0 18

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 79 21 0 0 0 0 0 100 0 19

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 63 16 0 11 0 11 0 88 12 19

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 74 21 5 0 0 0 0 95 0 19

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 74 21 5 0 0 0 0 95 0 19

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 84 16 0 0 0 0 0 100 0 19

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EX 100 0 19

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 32 58 5 0 0 0 5 94 0 19

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 63 37 0 0 0 0 0 100 0 19
2019 EX 70 25 5 0 0 0 0 95 0 20
2018 EX 60 35 0 5 0 0 0 95 5 20
2018 EX-01 50 40 0 10 0 0 0 90 10 10
2017 EX 58 27 10 0 0 4 0 89 0 22
2017 EX-01 40 40 11 0 0 8 0 88 0 12

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 63 11 5 11 5 0 5 78 17 19

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 68 21 11 0 0 0 0 89 0 19

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 53 37 11 0 0 0 0 89 0 19
2019 EX 70 25 0 5 0 0 0 95 5 20
2018 EX 65 30 5 0 0 0 0 95 0 20
2018 EX-01 30 60 10 0 0 0 0 90 0 10
2017 EX 56 21 10 13 0 0 0 77 13 23
2017 EX-01 37 30 10 22 0 0 0 68 22 13

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 53 47 0 0 0 0 0 100 0 19
2019 EX 50 45 0 5 0 0 0 95 5 20

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 63 32 5 0 0 0 0 95 0 19

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 84 16 0 0 0 0 0 100 0 19
2019 EX 100 0 0 0 0 0 0 100 0 19
2018 EX 55 35 10 0 0 0 0 90 0 20
2018 EX-01 50 30 20 0 0 0 0 80 0 10
2017 EX 57 30 13 0 0 0 0 87 0 23
2017 EX-01 63 22 15 0 0 0 0 85 0 13

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 5 11 16 21 47 0 0 16 68 19
2019 EX 11 26 32 26 5 0 0 37 32 19
2018 EX 0 20 35 35 10 0 0 20 45 20
2018 EX-01 0 10 20 60 10 0 0 10 70 10
2017 EX 4 36 39 8 13 0 0 40 21 23
2017 EX-01 0 40 37 7 15 0 0 40 22 13

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 5 26 11 21 37 0 0 32 58 19
2019 EX 10 35 50 5 0 0 0 45 5 20
2018 EX 10 20 45 25 0 0 0 30 25 20
2018 EX-01 10 20 40 30 0 0 0 30 30 10
2017 EX 0 41 34 17 9 0 0 41 26 23
2017 EX-01 0 48 30 7 15 0 0 48 23 13

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 11 16 26 21 26 0 0 26 47 19
2019 EX 5 25 55 15 0 0 0 30 15 20
2018 EX 5 40 45 10 0 0 0 45 10 20
2018 EX-01 10 20 50 20 0 0 0 30 20 10
2017 EX 9 31 47 4 8 0 0 40 13 23
2017 EX-01 8 40 30 7 15 0 0 48 22 13

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 5 16 16 21 42 0 0 21 63 19
2019 EX 5 47 37 5 5 0 0 53 11 19
2018 EX 10 35 45 10 0 0 0 45 10 20
2018 EX-01 0 40 60 0 0 0 0 40 0 10
2017 EX 17 36 34 8 4 0 0 53 13 23
2017 EX-01 15 47 30 0 7 0 0 63 7 13

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 5 26 5 21 42 0 0 32 63 19
2019 EX 16 37 26 16 5 0 0 53 21 19
2018 EX 15 25 45 10 5 0 0 40 15 20
2018 EX-01 0 20 80 0 0 0 0 20 0 10
2017 EX 22 14 43 4 17 0 0 36 21 23
2017 EX-01 23 18 37 0 22 0 0 40 22 13

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 32 5 11 26 26 0 0 37 53 19

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 63 26 5 5 0 0 0 89 5 19
2019 EX 55 45 0 0 0 0 0 100 0 20
2018 EX 45 35 20 0 0 0 0 80 0 20
2018 EX-01 50 30 20 0 0 0 0 80 0 10
2017 EX 34 27 30 9 0 0 0 62 9 23
2017 EX-01 45 32 15 8 0 0 0 77 8 13

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 26 16 26 21 11 0 0 42 32 19
2019 EX 30 45 25 0 0 0 0 75 0 20
2018 EX 10 60 25 0 5 0 0 70 5 20
2018 EX-01 0 60 30 0 10 0 0 60 10 10
2017 EX 13 36 42 4 4 0 0 49 9 23
2017 EX-01 7 40 45 0 8 0 0 48 8 13

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 47 37 11 5 0 0 0 84 5 19
2019 EX 35 40 25 0 0 0 0 75 0 20
2018 EX 25 55 15 5 0 0 0 80 5 20
2018 EX-01 10 60 20 10 0 0 0 70 10 10
2017 EX 13 49 17 17 4 0 0 62 21 23
2017 EX-01 15 48 15 15 8 0 0 63 23 13

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 68 16 11 5 0 0 0 84 5 19
2019 EX 45 35 15 5 0 0 0 80 5 20

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 26 21 47 5 0 0 0 47 5 19

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 11 37 11 26 16 0 0 47 42 19
2019 EX 30 35 15 15 5 0 0 65 20 20
2018 EX 10 40 35 10 5 0 0 50 15 20
2018 EX-01 10 30 40 10 10 0 0 40 20 10
2017 EX 4 44 39 8 4 0 0 49 13 23
2017 EX-01 8 40 37 7 7 0 0 48 15 13

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 47 37 16 0 0 0 0 84 0 19
2019 EX 75 20 5 0 0 0 0 95 0 20
2018 EX 65 20 15 0 0 0 0 85 0 20
2018 EX-01 50 40 10 0 0 0 0 90 0 10
2017 EX 64 27 4 4 0 0 0 92 4 23
2017 EX-01 75 18 0 7 0 0 0 93 7 13

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 28 61 11 0 0 0 0 89 0 18

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 95 5 0 0 0 0 0 100 0 19
2019 EX 85 0 5 0 0 0 10 94 0 20
2018 EX 90 10 0 0 0 0 0 100 0 20
2018 EX-01 80 20 0 0 0 0 0 100 0 10

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 100 0 0 0 0 0 0 100 0 19
2019 EX 90 0 10 0 0 0 0 90 0 20
2018 EX 95 5 0 0 0 0 0 100 0 20
2018 EX-01 90 10 0 0 0 0 0 100 0 10
2017 EX 83 4 8 0 0 0 4 91 0 23
2017 EX-01 93 0 7 0 0 0 0 93 0 13

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 79 21 0 0 0 0 0 100 0 19
2019 EX 75 25 0 0 0 0 0 100 0 20
2018 EX 65 30 5 0 0 0 0 95 0 20
2018 EX-01 60 30 10 0 0 0 0 90 0 10
2017 EX 77 19 4 0 0 0 0 96 0 23
2017 EX-01 67 33 0 0 0 0 0 100 0 13

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 74 26 0 0 0 0 0 100 0 19
2019 EX 65 25 10 0 0 0 0 90 0 20
2018 EX 45 50 5 0 0 0 0 95 0 20
2018 EX-01 60 30 10 0 0 0 0 90 0 10
2017 EX 52 10 21 13 4 0 0 62 17 23
2017 EX-01 52 10 23 7 7 0 0 63 15 13

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 74 11 16 0 0 0 0 84 0 19
2019 EX 60 30 10 0 0 0 0 90 0 20
2018 EX 50 40 10 0 0 0 0 90 0 20
2018 EX-01 50 30 20 0 0 0 0 80 0 10
2017 EX 51 36 13 0 0 0 0 87 0 23
2017 EX-01 60 32 7 0 0 0 0 93 0 13

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 68 26 5 0 0 0 0 95 0 19
2019 EX 60 40 0 0 0 0 0 100 0 20
2018 EX 50 40 5 5 0 0 0 90 5 20
2018 EX-01 60 30 0 10 0 0 0 90 10 10
2017 EX 83 13 4 0 0 0 0 96 0 23
2017 EX-01 92 8 0 0 0 0 0 100 0 13

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 84 11 0 0 5 0 0 95 5 19
2019 EX 80 20 0 0 0 0 0 100 0 20
2018 EX 70 20 10 0 0 0 0 90 0 20
2018 EX-01 50 30 20 0 0 0 0 80 0 10
2017 EX 64 14 13 4 0 4 0 82 4 23
2017 EX-01 68 18 7 7 0 0 0 85 7 13

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 58 16 21 5 0 0 0 74 5 19
2019 EX 80 10 10 0 0 0 0 90 0 20
2018 EX 68 21 5 5 0 0 0 89 5 19
2018 EX-01 60 20 10 10 0 0 0 80 10 10
2017 EX 47 36 13 0 0 0 4 87 0 23
2017 EX-01 45 33 22 0 0 0 0 78 0 13

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 21 47 32 0 0 0 0 68 0 19

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 5 16 32 32 16 0 0 21 47 19
2019 EX 15 30 45 10 0 0 0 45 10 20
2018 EX 0 40 50 10 0 0 0 40 10 20
2018 EX-01 0 30 60 10 0 0 0 30 10 10
2017 EX 8 23 43 25 0 0 0 32 25 23
2017 EX-01 7 25 45 22 0 0 0 33 22 13

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 37 21 26 16 0 0 0 16 58 19
2019 EX 5 15 55 20 5 0 0 25 20 20
2018 EX 5 25 45 25 0 0 0 25 30 20
2018 EX-01 10 30 50 10 0 0 0 10 40 10
2017 EX 4 26 43 23 4 0 0 27 30 23
2017 EX-01 7 22 37 33 0 0 0 33 30 13
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 0 89 5 5 100 0 19

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 58 11 0 5 0 0 26 93 7 19
2019 EX 65 20 5 5 0 0 5 89 5 20
2018 EX 80 10 0 0 0 5 5 100 0 20
2018 EX-01 80 20 0 0 0 0 0 100 0 10
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