2020 Public Service Employee Survey Results by Theme for Western Economic Diversification Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	55	33	13	0	0	88	0	40
2020	AS-01	44	38	19	0	0	81	0	16
2020	AS-02	64	27	9	0	0	91	0	11
2019	AS	51	34	11	0	3	86	3	35
2019	AS-01	43	29	21	0	7	71	7	14
2018	AS	21	59	17	3	0	79	3	29
2018	AS-01	10	70	10	10	0	80	10	10
2017	AS	45	36	13	2	4	81	7	43
2017	AS-01	52	30	13	5	0	82	5	19
2017	AS-02	31	52	17	0	0	83	0	11
2014	AS	43	37	11	3	6	80	9	35
2014	AS-01	45	27	9	9	9	73	18	11
2014	AS-02	20	60	20	0	0	80	0	10

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	50	40	8	3	0	90	3	40
2020	AS-01	56	38	6	0	0	94	0	16
2020	AS-02	45	36	18	0	0	82	0	11
2019	AS	54	34	6	6	0	89	6	35
2019	AS-01	50	36	7	7	0	86	7	14
2018	AS	34	38	17	10	0	72	10	29
2018	AS-01	20	50	10	20	0	70	20	10
2017	AS	54	22	11	8	4	76	13	43
2017	AS-01	62	20	0	13	5	82	18	19
2017	AS-02	57	26	9	9	0	83	9	11

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	60	33	8	0	0	93	0	40
2020	AS-01	50	38	13	0	0	88	0	16
2020	AS-02	64	27	9	0	0	91	0	11
2019	AS	76	15	6	3	0	91	3	34
2019	AS-01	71	14	7	7	0	86	7	14
2018	AS	62	24	7	7	0	86	7	29
2018	AS-01	50	30	10	10	0	80	10	10
2017	AS	61	30	2	5	2	91	7	42
2017	AS-01	75	20	0	5	0	95	5	19
2017	AS-02	48	43	9	0	0	91	0	11
2014	AS	71	17	9	3	0	89	3	35
2014	AS-01	64	18	9	9	0	82	9	11
2014	AS-02	70	10	20	0	0	80	0	10

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	63	33	5	0	0	95	0	40
2020	AS-01	63	31	6	0	0	94	0	16
2020	AS-02	64	27	9	0	0	91	0	11
2019	AS	60	29	9	3	0	89	3	35
2019	AS-01	64	21	14	0	0	86	0	14
2018	AS	41	34	24	0	0	76	0	29
2018	AS-01	20	50	30	0	0	70	0	10
2017	AS	47	34	7	7	5	82	11	42
2017	AS-01	45	45	0	10	0	90	10	19
2017	AS-02	48	35	17	0	0	83	0	11
2014	AS	51	31	11	3	3	83	6	35
2014	AS-01	64	18	9	0	9	82	9	11
2014	AS-02	30	40	20	10	0	70	10	10

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	85	15	0	0	0	0	100	0	39
2020	AS-01	81	19	0	0	0	0	100	0	16
2019	AS	80	14	6	0	0	0	94	0	35
2019	AS-01	86	7	7	0	0	0	93	0	14
2018	AS	68	21	7	4	0	0	89	4	28
2017	AS	65	18	11	0	2	4	86	2	43
2017	AS-01	67	20	5	0	0	8	95	0	19
2017	AS-02	74	17	9	0	0	0	91	0	11
2014	AS	49	31	17	0	3	0	80	3	35
2014	AS-01	64	27	0	0	9	0	91	9	11
2014	AS-02	40	20	40	0	0	0	60	0	10

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	83	15	3	0	0	0	98	0	40
2020	AS-01	75	19	6	0	0	0	94	0	16
2020	AS-02	91	9	0	0	0	0	100	0	11
2019	AS	74	21	3	3	0	0	94	3	34
2019	AS-01	86	7	0	7	0	0	93	7	14
2018	AS	62	28	7	3	0	0	90	3	29
2018	AS-01	70	10	20	0	0	0	80	0	10
2017	AS	63	18	7	7	2	4	84	9	43
2017	AS-01	62	20	5	5	0	8	89	5	19
2017	AS-02	74	17	0	9	0	0	91	9	11
2014	AS	49	34	11	3	3	0	83	6	35
2014	AS-01	64	27	0	0	9	0	91	9	11
2014	AS-02	30	40	20	10	0	0	70	10	10

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	78	13	8	3	0	0	0	90	3	40
2020	AS-01	69	13	13	6	0	0	0	81	6	16
2020	AS-02	91	9	0	0	0	0	0	100	0	11
2019	AS	77	9	3	6	3	3	0	88	9	35
2019	AS-01	79	0	0	7	7	7	0	85	15	14
2018	AS	52	24	7	14	0	3	0	79	14	29
2018	AS-01	50	0	20	20	0	10	0	56	22	10
2017	AS	46	23	13	9	4	4	0	72	14	43
2017	AS-01	35	32	10	10	5	8	0	73	16	19
2017	AS-02	65	17	9	9	0	0	0	83	9	11
2014	AS	34	40	6	6	9	3	3	79	15	35
2014	AS-01	18	55	0	9	18	0	0	73	27	11
2014	AS-02	40	40	10	0	0	0	10	89	0	10

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	72	26	3	0	0	97	0	39
2020	AS-01	80	20	0	0	0	100	0	15
2020	AS-02	55	45	0	0	0	100	0	11
2019	AS	63	29	3	3	3	94	3	35
2019	AS-01	71	21	7	0	0	93	0	14

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	68	23	10	0	0	0	90	0	40
2020	AS-01	75	19	6	0	0	0	94	0	16
2020	AS-02	64	36	0	0	0	0	100	0	11
2019	AS	57	29	9	6	0	0	86	6	35
2019	AS-01	64	21	14	0	0	0	86	0	14
2018	AS	52	31	17	0	0	0	83	0	29
2018	AS-01	30	40	30	0	0	0	70	0	10
2017	AS	60	23	7	4	2	4	86	7	43
2017	AS-01	60	32	0	0	0	8	100	0	19
2017	AS-02	74	17	9	0	0	0	91	0	11
2014	AS	57	26	9	0	9	0	83	9	35
2014	AS-01	64	18	0	0	18	0	82	18	11
2014	AS-02	30	50	20	0	0	0	80	0	10

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	78	20	0	3	0	98	3	40
2020	AS-01	88	13	0	0	0	100	0	16
2020	AS-02	82	18	0	0	0	100	0	11
2019	AS	79	18	3	0	0	97	0	34
2019	AS-01	86	14	0	0	0	100	0	14
2018	AS	71	25	4	0	0	96	0	28
2017	AS	78	15	2	2	2	93	4	43
2017	AS-01	82	18	0	0	0	100	0	19
2017	AS-02	91	9	0	0	0	100	0	11
2014	AS	66	14	11	9	0	80	9	35
2014	AS-01	64	0	18	18	0	64	18	11
2014	AS-02	50	40	10	0	0	90	0	10

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	60	33	5	0	0	3	95	0	40
2020	AS-01	56	38	0	0	0	6	100	0	16
2020	AS-02	55	27	18	0	0	0	82	0	11
2019	AS	51	29	6	9	6	0	80	14	35
2019	AS-01	71	21	0	7	0	0	93	7	14
2018	AS	21	59	17	3	0	0	79	3	29
2018	AS-01	20	60	20	0	0	0	80	0	10
2017	AS	32	43	11	11	2	0	75	13	43
2017	AS-01	52	38	0	10	0	0	90	10	19
2017	AS-02	0	65	26	0	9	0	65	9	11
2014	AS	29	54	3	11	3	0	83	14	35
2014	AS-01	27	55	0	9	9	0	82	18	11
2014	AS-02	20	60	0	20	0	0	80	20	10

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	55	43	0	0	0	3	100	0	40
2020	AS-01	56	38	0	0	0	6	100	0	16
2020	AS-02	45	55	0	0	0	0	100	0	11
2019	AS	49	40	6	3	3	0	89	6	35
2019	AS-01	57	36	7	0	0	0	93	0	14
2018	AS	31	45	14	10	0	0	76	10	29
2018	AS-01	30	50	10	10	0	0	80	10	10
2017	AS	41	45	7	7	0	0	87	7	43
2017	AS-01	57	38	5	0	0	0	95	0	19
2017	AS-02	17	65	0	17	0	0	83	17	11
2014	AS	23	54	14	6	3	0	77	9	35
2014	AS-01	18	64	9	9	0	0	82	9	11
2014	AS-02	20	50	20	0	10	0	70	10	10

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	50	40	3	5	0	0	3	92	5	40
2020	AS-01	50	38	0	6	0	0	6	93	7	16
2020	AS-02	55	27	9	9	0	0	0	82	9	11
2019	AS	40	46	11	3	0	0	0	86	3	35
2019	AS-01	43	43	14	0	0	0	0	86	0	14
2018	AS	17	59	3	14	0	7	0	81	15	29
2018	AS-01	30	50	0	20	0	0	0	80	20	10
2017	AS	27	40	11	13	2	6	0	71	17	43
2017	AS-01	40	37	0	15	0	8	0	84	16	19
2017	AS-02	0	65	9	9	9	9	0	72	19	11
2014	AS	17	40	14	20	3	6	0	61	24	35
2014	AS-01	0	64	9	27	0	0	0	64	27	11
2014	AS-02	20	30	20	30	0	0	0	50	30	10

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	41	44	10	3	0	0	3	87	3	39
2020	AS-01	44	44	6	0	0	0	6	93	0	16
2020	AS-02	45	27	18	9	0	0	0	73	9	11
2019	AS	37	34	11	17	0	0	0	71	17	35
2019	AS-01	43	29	0	29	0	0	0	71	29	14
2018	AS	24	52	10	7	0	7	0	81	7	29
2018	AS-01	20	60	20	0	0	0	0	80	0	10
2017	AS	28	36	11	14	7	2	2	67	22	43
2017	AS-01	42	35	5	8	5	0	5	81	14	19
2017	AS-02	17	43	0	22	9	9	0	66	34	11
2014	AS	26	49	14	9	3	0	0	74	11	35
2014	AS-01	9	64	18	9	0	0	0	73	9	11
2014	AS-02	20	50	20	0	10	0	0	70	10	10

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	50	35	13	3	0	85	3	40
2020	AS-01	56	38	6	0	0	94	0	16
2020	AS-02	45	36	18	0	0	82	0	11
2019	AS	43	43	6	9	0	86	9	35
2019	AS-01	50	43	7	0	0	93	0	14
2018	AS	25	50	21	4	0	75	4	28
2017	AS	54	22	13	9	2	76	11	43
2017	AS-01	57	15	13	15	0	72	15	19
2017	AS-02	57	26	17	0	0	83	0	11
2014	AS	37	37	17	3	6	74	9	35
2014	AS-01	55	36	0	0	9	91	9	11
2014	AS-02	20	60	20	0	0	80	0	10

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	54	38	5	3	0	92	3	39
2020	AS-01	53	33	7	7	0	87	7	15
2020	AS-02	55	45	0	0	0	100	0	11
2019	AS	49	40	6	3	3	89	6	35
2019	AS-01	57	29	7	7	0	86	7	14
2018	AS	31	55	7	3	3	86	7	29
2018	AS-01	20	50	10	10	10	70	20	10
2017	AS	36	44	4	13	2	80	16	43
2017	AS-01	35	40	10	15	0	75	15	19
2017	AS-02	35	57	0	9	0	91	9	11

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	75	18	5	3	0	0	93	3	40
2020	AS-01	81	19	0	0	0	0	100	0	16
2020	AS-02	82	18	0	0	0	0	100	0	11
2019	AS	66	23	3	9	0	0	89	9	35
2019	AS-01	86	14	0	0	0	0	100	0	14
2018	AS	62	17	21	0	0	0	79	0	29
2018	AS-01	40	20	40	0	0	0	60	0	10
2017	AS	64	27	2	7	0	0	91	7	43
2017	AS-01	60	40	0	0	0	0	100	0	19
2017	AS-02	83	17	0	0	0	0	100	0	11
2014	AS	60	26	6	0	6	3	88	6	35
2014	AS-01	55	36	0	0	9	0	91	9	11
2014	AS-02	40	40	10	0	0	10	89	0	10

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	55	35	8	3	0	90	3	40
2020	AS-01	50	31	13	6	0	81	6	16
2020	AS-02	45	45	9	0	0	91	0	11
2019	AS	46	37	11	3	3	83	6	35
2019	AS-01	50	29	14	7	0	79	7	14
2018	AS	34	45	0	10	10	79	21	29
2018	AS-01	30	40	0	10	20	70	30	10
2017	AS	42	30	4	16	8	72	24	43
2017	AS-01	40	42	5	0	13	82	13	19
2017	AS-02	48	26	0	26	0	74	26	11
2014	AS	31	54	9	3	3	86	6	35
2014	AS-01	36	55	9	0	0	91	0	11
2014	AS-02	30	40	20	10	0	70	10	10

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	70	15	8	3	3	3	89	3	40
2020	AS-01	69	13	13	0	0	6	87	0	16
2020	AS-02	82	9	9	0	0	0	91	0	11

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	49	44	5	3	0	0	92	3	39
2020	AS-01	56	44	0	0	0	0	100	0	16
2019	AS	49	31	9	6	6	0	80	11	35
2019	AS-01	71	14	0	7	7	0	86	14	14
2018	AS	31	41	21	0	7	0	72	7	29
2018	AS-01	30	30	30	0	10	0	60	10	10
2017	AS	40	34	9	9	4	4	77	14	43
2017	AS-01	47	30	5	5	5	8	84	11	19
2017	AS-02	31	43	9	17	0	0	74	17	11
2014	AS	40	29	23	6	3	0	69	9	35
2014	AS-01	55	18	27	0	0	0	73	0	11
2014	AS-02	10	60	20	10	0	0	70	10	10

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	28	28	20	13	5	5	3	59	19	40
2020	AS-01	38	19	6	25	6	6	0	60	33	16
2020	AS-02	27	36	18	0	9	9	0	70	10	11
2019	AS	29	20	17	17	14	0	3	50	32	35
2019	AS-01	36	21	0	21	21	0	0	57	43	14
2018	AS	14	24	28	10	21	3	0	39	32	29
2018	AS-01	10	30	20	10	30	0	0	40	40	10
2017	AS	13	24	11	21	26	2	2	39	49	43
2017	AS-01	15	10	10	27	33	5	0	26	63	19
2017	AS-02	9	57	9	9	17	0	0	65	26	11
2014	AS	17	20	20	14	14	9	6	43	33	35
2014	AS-01	18	27	18	27	9	0	0	45	36	11
2014	AS-02	10	30	30	0	10	10	10	50	13	10

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	75	13	5	0	8	95	0	40
2020	AS-01	81	0	6	0	13	93	0	16
2020	AS-02	55	27	9	0	9	90	0	11
2019	AS	69	23	6	3	0	91	3	35
2019	AS-01	64	29	7	0	0	93	0	14

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	73	13	5	3	0	8	92	3	40
2020	AS-01	75	13	0	0	0	13	100	0	16
2020	AS-02	55	27	9	0	0	9	90	0	11
2019	AS	54	29	6	6	6	0	88	6	35
2019	AS-01	36	43	0	7	14	0	92	8	14

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Total responses
2020	AS	85	5	0	3	8	100	40
2020	AS-01	88	0	0	0	13	100	16
2020	AS-02	73	18	0	0	9	100	11
2019	AS	83	9	3	6	0	97	35
2019	AS-01	64	14	7	14	0	92	14

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Total responses
2020	AS	83	3	5	10	100	40
2020	AS-01	75	0	6	19	100	16
2020	AS-02	82	9	0	9	100	11
2019	AS	82	6	6	6	100	34
2019	AS-01	71	14	14	0	100	14

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	62	28	10	0	0	90	0	39
2020	AS-01	56	31	13	0	0	88	0	16
2020	AS-02	64	18	18	0	0	82	0	11
2019	AS	49	46	3	3	0	94	3	35
2019	AS-01	36	57	7	0	0	93	0	14
2018	AS	34	48	14	3	0	83	3	29
2018	AS-01	30	40	20	10	0	70	10	10
2017	AS	33	44	11	9	2	77	11	42
2017	AS-01	30	40	15	15	0	70	15	19
2017	AS-02	39	61	0	0	0	100	0	11
2014	AS	31	40	14	11	3	71	14	35
2014	AS-01	45	36	0	18	0	82	18	11
2014	AS-02	10	40	30	20	0	50	20	10

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	68	25	5	0	0	3	95	0	40
2020	AS-01	69	19	6	0	0	6	93	0	16
2020	AS-02	55	36	9	0	0	0	91	0	11
2019	AS	54	43	0	3	0	0	97	3	35
2019	AS-01	43	50	0	7	0	0	93	7	14
2018	AS	50	36	14	0	0	0	86	0	28
2017	AS	59	23	7	9	2	0	82	11	42
2017	AS-01	65	15	5	15	0	0	80	15	19
2017	AS-02	57	35	9	0	0	0	91	0	11
2014	AS	37	37	23	0	3	0	74	3	35
2014	AS-01	45	27	27	0	0	0	73	0	11
2014	AS-02	10	60	30	0	0	0	70	0	10

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	59	38	3	0	0	97	0	39
2020	AS-01	60	40	0	0	0	100	0	15
2020	AS-02	45	45	9	0	0	91	0	11
2019	AS	45	45	3	6	0	91	6	33
2019	AS-01	46	38	8	8	0	85	8	13
2018	AS	45	38	14	3	0	83	3	29
2018	AS-01	30	40	20	10	0	70	10	10
2017	AS	46	43	5	4	2	89	6	41
2017	AS-01	53	39	0	9	0	91	9	18
2017	AS-02	48	52	0	0	0	100	0	11
2014	AS	51	26	20	3	0	77	3	35
2014	AS-01	55	27	9	9	0	82	9	11
2014	AS-02	30	40	30	0	0	70	0	10

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	38	55	5	0	0	3	95	0	40
2020	AS-01	44	44	6	0	0	6	93	0	16
2020	AS-02	36	55	9	0	0	0	91	0	11
2019	AS	46	54	0	0	0	0	100	0	35
2019	AS-01	50	50	0	0	0	0	100	0	14
2018	AS	25	57	7	7	4	0	82	11	28
2017	AS	27	52	7	8	6	0	79	14	43
2017	AS-01	25	62	0	5	8	0	87	13	19
2017	AS-02	35	43	0	22	0	0	78	22	11

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	70	30	0	0	0	0	100	0	40
2020	AS-01	69	31	0	0	0	0	100	0	16
2020	AS-02	73	27	0	0	0	0	100	0	11
2019	AS	74	17	6	3	0	0	91	3	35
2019	AS-01	71	14	7	7	0	0	86	7	14
2018	AS	59	31	7	3	0	0	90	3	29
2018	AS-01	40	40	10	10	0	0	80	10	10
2017	AS	55	30	7	6	2	0	85	8	43
2017	AS-01	45	37	10	8	0	0	82	8	19
2017	AS-02	65	17	9	9	0	0	83	9	11
2014	AS	43	31	6	9	9	3	76	18	35
2014	AS-01	36	45	9	0	9	0	82	9	11
2014	AS-02	40	30	10	10	10	0	70	20	10

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	50	33	15	3	0	0	0	83	3	40
2020	AS-01	56	31	13	0	0	0	0	88	0	16
2020	AS-02	45	36	18	0	0	0	0	82	0	11
2019	AS	34	46	11	3	6	0	0	80	9	35
2019	AS-01	43	36	21	0	0	0	0	79	0	14
2018	AS	41	34	21	3	0	0	0	76	3	29
2018	AS-01	40	20	30	10	0	0	0	60	10	10
2017	AS	29	50	18	0	0	2	0	81	0	43
2017	AS-01	20	52	23	0	0	5	0	76	0	19
2017	AS-02	43	43	13	0	0	0	0	87	0	11
2014	AS	49	29	11	9	0	0	3	79	9	35
2014	AS-01	73	18	9	0	0	0	0	91	0	11
2014	AS-02	40	40	20	0	0	0	0	80	0	10

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	40	60	40
2020	AS-01	38	63	16
2020	AS-02	45	55	11

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Total responses
2020	AS	75	10	3	13	97	40
2020	AS-01	81	6	0	13	100	16
2020	AS-02	73	0	9	18	89	11

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	AS	20	58	23	40
2020	AS-01	13	56	31	16
2020	AS-02	27	64	9	11
2019	AS	11	60	29	35
2019	AS-01	14	50	36	14
2018	AS	21	34	45	29
2018	AS-01	40	0	60	10
2017	AS	27	36	37	43
2017	AS-01	30	30	40	19
2017	AS-02	17	43	39	11
2014	AS	20	37	43	35
2014	AS-01	18	45	36	11
2014	AS-02	10	30	60	10

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	AS	25	17	58	0	0	0	12

Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	48	43	5	3	0	3	92	3	40
2020	AS-01	50	31	6	6	0	6	87	7	16
2020	AS-02	36	55	9	0	0	0	91	0	11
2019	AS	57	31	6	6	0	0	89	6	35
2019	AS-01	57	36	0	7	0	0	93	7	14
2018	AS	38	45	17	0	0	0	83	0	29
2018	AS-01	30	50	20	0	0	0	80	0	10
2017	AS	47	33	10	7	2	0	81	9	43
2017	AS-01	45	32	13	10	0	0	77	10	19
2017	AS-02	43	48	0	9	0	0	91	9	11
2014	AS	43	46	11	0	0	0	89	0	35
2014	AS-01	64	27	9	0	0	0	91	0	11
2014	AS-02	20	50	30	0	0	0	70	0	10

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	55	40	5	0	0	0	95	0	40
2020	AS-01	63	31	6	0	0	0	94	0	16
2020	AS-02	55	36	9	0	0	0	91	0	11
2019	AS	66	26	6	0	3	0	91	3	35
2019	AS-01	79	14	7	0	0	0	93	0	14
2018	AS	38	48	14	0	0	0	86	0	29
2018	AS-01	40	40	20	0	0	0	80	0	10
2017	AS	45	42	7	2	2	2	89	5	43
2017	AS-01	52	38	5	0	0	5	95	0	19
2017	AS-02	48	35	17	0	0	0	83	0	11
2014	AS	43	43	6	3	6	0	86	9	35
2014	AS-01	45	36	9	9	0	0	82	9	11
2014	AS-02	30	60	0	0	10	0	90	10	10

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	3	15	40	30	13	0	0	43	18	40
2020	AS-01	0	6	38	38	19	0	0	56	6	16
2020	AS-02	9	27	45	18	0	0	0	18	36	11
2019	AS	9	6	43	34	9	0	0	43	14	35
2019	AS-01	7	0	43	36	14	0	0	50	7	14
2018	AS	3	21	38	10	21	7	0	33	26	29
2018	AS-01	10	30	40	0	20	0	0	20	40	10
2017	AS	6	23	42	13	13	2	0	28	30	43
2017	AS-01	13	12	50	10	10	5	0	21	26	19
2017	AS-02	0	26	31	26	17	0	0	43	26	11
2014	AS	6	26	46	11	6	0	6	18	33	35
2014	AS-01	0	18	55	18	9	0	0	27	18	11
2014	AS-02	20	20	50	0	10	0	0	10	40	10

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	0	0	13	43	45	0	0	88	0	40
2020	AS-01	0	0	13	38	50	0	0	88	0	16
2020	AS-02	0	0	9	55	36	0	0	91	0	11
2019	AS	0	3	17	37	43	0	0	80	3	35
2019	AS-01	0	0	7	43	50	0	0	93	0	14
2018	AS	3	3	28	21	38	0	7	63	7	29
2018	AS-01	0	10	30	20	30	0	10	56	11	10
2017	AS	10	2	22	34	26	0	4	63	13	43
2017	AS-01	13	0	30	32	15	0	10	52	15	19
2017	AS-02	9	0	17	35	39	0	0	74	9	11
2014	AS	3	6	26	40	14	3	9	61	10	35
2014	AS-01	0	9	36	27	18	9	0	50	10	11
2014	AS-02	0	0	30	60	10	0	0	70	0	10

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	5	8	44	31	13	0	0	44	13	39
2020	AS-01	0	6	50	31	13	0	0	44	6	16
2020	AS-02	9	18	45	18	9	0	0	27	27	11
2019	AS	9	23	31	23	14	0	0	37	31	35
2019	AS-01	7	21	29	21	21	0	0	43	29	14
2018	AS	10	24	34	14	14	0	3	29	36	29
2018	AS-01	0	20	70	10	0	0	0	10	20	10
2017	AS	17	26	18	10	25	2	2	36	45	43
2017	AS-01	18	15	20	22	15	5	5	41	37	19
2017	AS-02	17	39	17	0	26	0	0	26	57	11
2014	AS	17	17	31	26	3	0	6	30	36	35
2014	AS-01	27	18	18	36	0	0	0	36	45	11
2014	AS-02	20	20	30	30	0	0	0	30	40	10

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	3	15	30	35	18	0	0	53	18	40
2020	AS-01	0	13	25	50	13	0	0	63	13	16
2020	AS-02	0	18	36	27	18	0	0	45	18	11
2019	AS	3	9	37	34	14	0	3	50	12	35
2019	AS-01	0	0	36	43	14	0	7	62	0	14
2018	AS	0	7	39	25	25	4	0	52	7	28
2017	AS	4	28	34	21	11	0	2	33	33	43
2017	AS-01	8	15	35	32	5	0	5	39	24	19
2017	AS-02	0	22	43	26	9	0	0	35	22	11
2014	AS	3	20	49	17	9	0	3	26	24	35
2014	AS-01	0	36	36	27	0	0	0	27	36	11
2014	AS-02	0	10	70	10	10	0	0	20	10	10

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	3	8	28	43	20	0	0	63	10	40
2020	AS-01	0	6	31	31	31	0	0	63	6	16
2020	AS-02	9	9	27	45	9	0	0	55	18	11
2019	AS	11	14	31	26	14	3	0	41	26	35
2019	AS-01	7	21	29	14	21	7	0	38	31	14
2018	AS	14	17	45	14	3	0	7	19	33	29
2018	AS-01	10	30	30	10	10	0	10	22	44	10
2017	AS	10	31	34	11	11	0	2	23	43	43
2017	AS-01	8	22	45	15	5	0	5	21	32	19
2017	AS-02	9	39	26	9	17	0	0	26	48	11
2014	AS	20	26	34	14	3	0	3	18	47	35
2014	AS-01	9	27	55	9	0	0	0	9	36	11
2014	AS-02	20	40	20	20	0	0	0	20	60	10

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	0	3	23	30	40	3	3	74	3	40
2020	AS-01	0	6	31	19	44	0	0	63	6	16
2020	AS-02	0	0	9	55	27	0	9	90	0	11
2019	AS	0	9	31	34	23	3	0	59	9	35
2019	AS-01	0	7	21	29	36	7	0	69	8	14
2018	AS	7	21	17	34	21	0	0	55	28	29
2018	AS-01	10	20	20	30	20	0	0	50	30	10
2017	AS	6	15	21	36	13	2	7	54	23	43
2017	AS-01	8	5	27	40	10	0	10	56	15	19
2017	AS-02	9	22	9	35	26	0	0	61	31	11
2014	AS	3	17	26	29	11	0	14	47	23	35
2014	AS-01	0	27	9	27	18	0	18	56	33	11
2014	AS-02	0	20	40	30	10	0	0	40	20	10

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	3	13	31	33	21	0	0	54	15	39
2020	AS-01	0	19	31	25	25	0	0	50	19	16
2019	AS	6	17	43	20	11	3	0	32	24	35
2019	AS-01	0	21	36	14	21	7	0	38	23	14
2018	AS	10	17	41	21	10	0	0	31	28	29
2018	AS-01	10	0	60	20	10	0	0	30	10	10
2017	AS	10	40	22	13	9	2	2	24	53	43
2017	AS-01	18	27	35	5	10	0	5	16	47	19
2017	AS-02	9	39	26	26	0	0	0	26	48	11
2014	AS	6	29	34	20	6	0	6	27	36	35
2014	AS-01	9	36	18	27	9	0	0	36	45	11
2014	AS-02	10	30	30	20	10	0	0	30	40	10

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	0	5	23	43	30	73	5	40
2020	AS-01	0	6	19	44	31	75	6	16
2020	AS-02	0	0	27	45	27	73	0	11
2019	AS	6	11	29	23	31	54	17	35
2019	AS-01	0	0	36	29	36	64	0	14

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	48	48	0	5	95	5	40
2020	AS-01	56	44	0	0	100	0	16
2020	AS-02	45	36	0	18	82	18	11
2019	AS	46	49	6	0	94	0	35
2019	AS-01	50	50	0	0	100	0	14

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	65	25	3	5	3	0	0	90	8	40
2020	AS-01	75	19	0	6	0	0	0	94	6	16
2020	AS-02	36	45	0	9	9	0	0	82	18	11
2019	AS	57	29	3	9	0	3	0	88	9	35
2019	AS-01	71	21	7	0	0	0	0	93	0	14
2018	AS	29	32	25	11	4	0	0	61	14	28
2018	AS-01	30	30	20	20	0	0	0	60	20	10
2017	AS	38	37	8	12	2	0	2	77	15	43
2017	AS-01	50	25	8	12	0	0	5	79	12	19
2017	AS-02	17	57	9	17	0	0	0	74	17	11
2014	AS	54	17	6	14	3	3	3	76	18	35
2014	AS-01	64	9	0	27	0	0	0	73	27	11
2014	AS-02	40	30	10	10	0	10	0	78	11	10

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	78	18	3	0	3	0	95	3	40
2020	AS-01	75	25	0	0	0	0	100	0	16
2020	AS-02	82	0	9	0	9	0	82	9	11
2019	AS	66	31	3	0	0	0	97	0	35
2019	AS-01	64	36	0	0	0	0	100	0	14
2018	AS	52	34	7	7	0	0	86	7	29
2018	AS-01	40	40	10	10	0	0	80	10	10
2017	AS	52	38	4	4	2	0	90	7	43
2017	AS-01	45	47	8	0	0	0	92	0	19
2017	AS-02	43	48	0	9	0	0	91	9	11
2014	AS	43	43	6	3	3	3	88	6	35
2014	AS-01	36	55	0	9	0	0	91	9	11
2014	AS-02	40	60	0	0	0	0	100	0	10

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	63	30	0	5	3	93	8	40
2020	AS-01	69	31	0	0	0	100	0	16
2020	AS-02	64	18	0	9	9	82	18	11
2019	AS	66	26	6	3	0	91	3	35
2019	AS-01	71	21	7	0	0	93	0	14
2018	AS	41	41	10	0	7	83	7	29
2018	AS-01	40	30	20	0	10	70	10	10

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	73	23	3	0	0	3	97	0	40
2020	AS-01	75	13	6	0	0	6	93	0	16
2020	AS-02	73	27	0	0	0	0	100	0	11
2019	AS	69	29	3	0	0	0	97	0	35
2019	AS-01	71	21	7	0	0	0	93	0	14
2018	AS	66	24	10	0	0	0	90	0	29
2018	AS-01	60	20	20	0	0	0	80	0	10
2017	AS	58	31	4	4	2	0	89	7	43
2017	AS-01	67	28	0	5	0	0	95	5	19
2017	AS-02	57	35	9	0	0	0	91	0	11
2014	AS	46	43	6	3	3	0	89	6	35
2014	AS-01	36	55	9	0	0	0	91	0	11
2014	AS-02	40	40	10	10	0	0	80	10	10

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	75	23	3	0	0	0	98	0	40
2020	AS-01	88	6	6	0	0	0	94	0	16
2020	AS-02	55	45	0	0	0	0	100	0	11
2019	AS	71	18	6	6	0	0	88	6	34
2019	AS-01	62	23	15	0	0	0	85	0	13
2018	AS	59	28	7	0	0	7	93	0	29
2018	AS-01	60	20	10	0	0	10	89	0	10
2017	AS	51	38	7	2	2	0	89	4	43
2017	AS-01	45	45	10	0	0	0	90	0	19
2017	AS-02	65	26	9	0	0	0	91	0	11
2014	AS	54	37	3	3	0	3	94	3	35
2014	AS-01	64	36	0	0	0	0	100	0	11
2014	AS-02	40	40	10	0	0	10	89	0	10

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	85	15	0	0	100	0	40
2020	AS-01	81	19	0	0	100	0	16
2020	AS-02	91	9	0	0	100	0	11
2019	AS	71	26	0	3	97	3	35
2019	AS-01	71	21	0	7	93	7	14
2018	AS	72	17	7	3	90	3	29
2018	AS-01	70	10	10	10	80	10	10
2017	AS	67	26	4	2	93	2	43
2017	AS-01	72	23	0	5	95	5	19
2017	AS-02	74	17	9	0	91	0	11
2014	AS	60	31	6	3	91	3	35
2014	AS-01	64	36	0	0	100	0	11
2014	AS-02	40	40	20	0	80	0	10

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	65	13	10	3	3	3	5	84	5	40
2020	AS-01	75	13	6	0	0	0	6	93	0	16
2020	AS-02	36	9	27	0	9	9	9	56	11	11

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Total responses
2020	AS	58	28	13	3	87	40
2020	AS-01	81	6	6	6	93	16
2020	AS-02	36	45	18	0	82	11

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	63	23	3	3	5	5	94	3	40
2020	AS-01	69	13	0	6	6	6	93	7	16
2020	AS-02	45	45	0	0	0	9	100	0	11

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	55	25	5	3	3	5	5	89	6	40
2020	AS-01	56	25	0	0	0	6	13	100	0	16
2020	AS-02	45	9	18	9	9	9	0	60	20	11
2019	AS	46	26	17	3	6	3	0	74	9	35
2019	AS-01	57	29	14	0	0	0	0	86	0	14
2018	AS	24	45	21	7	3	0	0	69	10	29
2018	AS-01	30	30	20	20	0	0	0	60	20	10
2017	AS	38	33	7	7	4	6	5	80	13	43
2017	AS-01	40	25	10	0	0	13	12	87	0	19
2017	AS-02	35	39	9	17	0	0	0	74	17	11
2014	AS	34	34	14	3	6	3	6	75	9	35
2014	AS-01	36	36	18	0	9	0	0	73	9	11
2014	AS-02	10	40	30	0	10	10	0	56	11	10

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	68	23	3	5	0	3	0	92	5	40
2020	AS-01	63	19	6	6	0	6	0	87	7	16
2020	AS-02	64	36	0	0	0	0	0	100	0	11
2019	AS	63	29	6	0	3	0	0	91	3	35
2019	AS-01	64	29	7	0	0	0	0	93	0	14
2018	AS	45	34	10	7	0	3	0	82	7	29
2018	AS-01	30	40	20	10	0	0	0	70	10	10
2017	AS	56	22	9	2	4	6	0	83	7	43
2017	AS-01	40	27	10	5	5	13	0	77	12	19
2017	AS-02	69	13	9	0	9	0	0	83	9	11
2014	AS	66	23	6	0	3	0	3	91	3	35
2014	AS-01	82	18	0	0	0	0	0	100	0	11
2014	AS-02	50	30	20	0	0	0	0	80	0	10

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	68	33	0	0	0	100	0	40
2020	AS-01	75	25	0	0	0	100	0	16
2020	AS-02	64	36	0	0	0	100	0	11
2019	AS	57	37	3	0	3	94	3	35
2019	AS-01	71	29	0	0	0	100	0	14
2018	AS	48	34	7	10	0	83	10	29
2018	AS-01	40	30	10	20	0	70	20	10

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	43	33	5	3	3	13	3	88	6	40
2020	AS-01	44	25	0	6	6	13	6	85	15	16
2020	AS-02	27	55	0	0	0	18	0	100	0	11
2019	AS	43	26	14	9	6	3	0	71	15	35
2019	AS-01	64	14	0	14	7	0	0	79	21	14
2018	AS	24	38	10	10	7	10	0	69	19	29
2018	AS-01	30	30	0	20	10	10	0	67	33	10
2017	AS	25	18	20	10	15	11	0	49	28	43
2017	AS-01	32	20	5	10	18	15	0	61	33	19
2017	AS-02	17	9	43	13	9	9	0	28	24	11
2014	AS	26	31	26	3	3	6	6	65	6	35
2014	AS-01	27	45	27	0	0	0	0	73	0	11
2014	AS-02	30	20	30	10	0	10	0	56	11	10

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Most positive or least negative answers (%)	Total responses
2020	AS	58	38	5	95	40
2020	AS-01	44	56	0	100	16
2020	AS-02	82	18	0	100	11

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	53	40	5	3	0	93	3	40
2020	AS-01	44	50	6	0	0	94	0	16
2020	AS-02	36	55	0	9	0	91	9	11
2019	AS	71	20	0	6	3	91	9	35
2019	AS-01	79	21	0	0	0	100	0	14
2017	AS	54	22	9	9	6	76	15	43
2017	AS-01	50	17	15	10	8	67	18	19
2017	AS-02	61	31	9	0	0	91	0	11
2014	AS	63	26	3	6	3	89	9	35
2014	AS-01	64	27	0	9	0	91	9	11
2014	AS-02	70	20	0	10	0	90	10	10

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	48	45	8	0	93	0	40
2020	AS-01	56	25	19	0	81	0	16
2020	AS-02	36	64	0	0	100	0	11
2019	AS	66	26	6	3	91	3	35
2019	AS-01	64	29	7	0	93	0	14
2017	AS	64	28	2	6	92	6	43
2017	AS-01	65	27	0	8	92	8	19
2017	AS-02	57	35	9	0	91	0	11
2014	AS	57	31	11	0	89	0	35
2014	AS-01	64	18	18	0	82	0	11
2014	AS-02	50	40	10	0	90	0	10

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Total responses
2020	AS	88	8	5	0	95	40
2020	AS-01	81	19	0	0	100	16
2020	AS-02	100	0	0	0	100	11
2017	AS	93	7	0	0	100	43
2017	AS-01	95	5	0	0	100	19
2017	AS-02	100	0	0	0	100	11
2014	AS	83	11	3	3	97	35
2014	AS-01	73	9	9	9	90	11
2014	AS-02	70	30	0	0	100	10

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	35	20	25	5	0	5	10	65	6	40
2020	AS-01	31	19	31	0	0	0	19	62	0	16
2020	AS-02	18	36	27	0	0	9	9	67	0	11
2019	AS	26	34	26	6	3	3	3	64	9	35
2019	AS-01	14	43	29	0	7	7	0	62	8	14

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	18	25	10	3	0	33	13	77	5	40
2020	AS-01	25	25	0	0	0	38	13	100	0	16
2020	AS-02	9	18	27	0	0	27	18	50	0	11
2019	AS	20	26	34	6	3	6	6	52	10	35
2019	AS-01	29	7	43	7	0	7	7	42	8	14
2018	AS	14	17	28	10	3	28	0	43	19	29
2018	AS-01	20	0	50	10	0	20	0	25	13	10
2017	AS	20	30	16	2	7	18	7	67	12	43
2017	AS-01	25	25	5	5	5	30	5	77	15	19
2017	AS-02	9	39	26	0	9	9	9	58	10	11
2014	AS	20	20	20	6	3	31	0	58	13	35
2014	AS-01	9	27	27	9	0	27	0	50	13	11
2014	AS-02	10	20	20	10	0	40	0	50	17	10

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	68	15	10	0	0	5	3	89	0	40
2020	AS-01	69	19	0	0	0	6	6	100	0	16
2020	AS-02	73	18	9	0	0	0	0	91	0	11
2019	AS	69	14	9	6	3	0	0	83	9	35
2019	AS-01	79	14	7	0	0	0	0	93	0	14
2018	AS	34	24	21	3	3	14	0	68	8	29
2018	AS-01	30	20	40	0	0	10	0	56	0	10
2017	AS	49	29	7	7	0	8	0	85	7	43
2017	AS-01	57	20	5	5	0	13	0	88	6	19
2017	AS-02	31	43	9	9	0	9	0	81	9	11
2014	AS	34	37	17	9	0	3	0	74	9	35
2014	AS-01	36	36	18	9	0	0	0	73	9	11
2014	AS-02	10	60	10	10	0	10	0	78	11	10

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	No (%)	Total responses
2020	AS	100	40
2020	AS-01	100	16
2020	AS-02	100	11

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	18	18	18	0	35	13	67	0	40
2020	AS-01	25	19	6	0	38	13	88	0	16
2020	AS-02	9	0	36	0	36	18	20	0	11
2019	AS	29	20	26	0	17	9	65	0	35
2019	AS-01	29	21	36	0	7	7	58	0	14
2018	AS	21	18	32	0	29	0	55	0	28
2018	AS-01	20	10	50	0	20	0	38	0	10
2017	AS	20	16	20	8	29	7	56	12	43
2017	AS-01	30	25	10	5	25	5	79	7	19
2017	AS-02	9	9	26	13	43	0	31	24	11
2014	AS	23	20	23	0	31	3	65	0	35
2014	AS-01	27	9	27	0	36	0	57	0	11
2014	AS-02	10	30	30	0	20	10	57	0	10

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	65	20	8	0	5	3	92	0	40
2020	AS-01	69	13	6	0	6	6	93	0	16
2020	AS-02	64	27	9	0	0	0	91	0	11
2019	AS	71	9	17	0	3	0	82	0	35
2019	AS-01	86	7	7	0	0	0	93	0	14
2018	AS	31	28	24	0	17	0	71	0	29
2018	AS-01	30	20	40	0	10	0	56	0	10
2017	AS	43	33	9	4	10	0	85	5	43
2017	AS-01	50	27	10	0	13	0	88	0	19
2017	AS-02	17	57	9	9	9	0	81	9	11
2014	AS	46	29	11	3	11	0	84	3	35
2014	AS-01	45	18	9	0	27	0	88	0	11
2014	AS-02	20	50	10	10	10	0	78	11	10

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	8	93	40
2020	AS-01	6	94	16
2020	AS-02	18	82	11

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	5	95	40
2020	AS-01	0	100	16
2020	AS-02	9	91	11
2019	AS	17	83	35
2019	AS-01	21	79	14
2017	AS	28	72	43

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS	92	8	12

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2017	AS	39	43	9	9	0	0	0	83	9	11

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	73	15	8	5	88	5	40
2020	AS-01	75	13	6	6	88	6	16
2020	AS-02	73	27	0	0	100	0	11

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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Not applicable (%)	Most positive or least negative answers (%)	Total responses
2020	AS	65	33	3	100	40
2020	AS-01	63	31	6	100	16
2020	AS-02	73	27	0	100	11

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Not applicable (%)	Most positive or least negative answers (%)	Total responses
2020	AS	73	25	3	100	40
2020	AS-01	69	25	6	100	16
2020	AS-02	82	18	0	100	11

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	65	25	5	3	3	92	3	40
2020	AS-01	56	25	6	6	6	87	7	16
2020	AS-02	64	27	9	0	0	91	0	11

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	60	25	5	5	5	89	5	40
2020	AS-01	50	25	0	13	13	86	14	16
2020	AS-02	64	27	9	0	0	91	0	11

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Total responses
2020	AS	73	23	3	3	97	40
2020	AS-01	69	19	6	6	93	16
2020	AS-02	82	18	0	0	100	11

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Somewhat disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	82	10	3	5	97	3	39
2020	AS-01	94	0	0	6	100	0	16
2020	AS-02	73	18	0	9	100	0	11

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Somewhat disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	83	10	5	3	95	5	40
2020	AS-01	81	6	6	6	93	7	16
2020	AS-02	91	9	0	0	100	0	11

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	70	15	8	3	3	3	89	3	40
2020	AS-01	75	0	6	6	6	6	86	7	16
2020	AS-02	73	18	9	0	0	0	91	0	11

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Don't know (%)	Most positive or least negative answers (%)	Total responses
2020	AS	80	18	3	100	40
2020	AS-01	81	13	6	100	16
2020	AS-02	73	27	0	100	11

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	78	18	5	0	0	0	95	0	40
2020	AS-01	88	6	6	0	0	0	94	0	16
2020	AS-02	73	27	0	0	0	0	100	0	11
2019	AS	66	26	6	0	3	0	91	3	35
2019	AS-01	71	21	7	0	0	0	93	0	14
2018	AS	66	17	17	0	0	0	83	0	29
2018	AS-01	60	10	30	0	0	0	70	0	10
2017	AS	55	32	2	7	0	4	91	7	43
2017	AS-01	55	37	0	0	0	8	100	0	19
2017	AS-02	48	35	9	9	0	0	83	9	11

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	63	23	10	3	3	85	5	40
2020	AS-01	75	6	6	6	6	81	13	16
2020	AS-02	55	36	9	0	0	91	0	11

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	74	18	8	0	0	0	0	92	0	39
2020	AS-01	81	13	6	0	0	0	0	94	0	16

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	68	28	5	0	0	0	95	0	40
2020	AS-01	69	19	13	0	0	0	88	0	16
2020	AS-02	64	36	0	0	0	0	100	0	11
2019	AS	57	31	9	3	0	0	89	3	35
2019	AS-01	57	36	7	0	0	0	93	0	14
2018	AS	52	21	17	7	3	0	72	10	29
2018	AS-01	50	20	20	10	0	0	70	10	10
2017	AS	51	34	7	4	0	4	88	5	43
2017	AS-01	60	32	0	0	0	8	100	0	19
2017	AS-02	48	26	26	0	0	0	74	0	11

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	38	23	20	13	8	60	20	40
2020	AS-01	44	13	19	13	13	56	25	16
2020	AS-02	18	36	9	27	9	55	36	11

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	65	20	10	0	5	85	5	40
2020	AS-01	56	25	13	0	6	81	6	16
2020	AS-02	64	18	18	0	0	82	0	11
2019	AS	77	9	11	3	0	86	3	35
2019	AS-01	79	14	7	0	0	93	0	14
2018	AS	52	14	7	17	10	66	28	29
2018	AS-01	30	0	20	20	30	30	50	10
2017	AS	55	18	11	4	11	73	16	43
2017	AS-01	45	10	25	5	15	55	20	19
2017	AS-02	74	17	0	0	9	91	9	11

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	25	33	30	3	10	58	13	40
2020	AS-01	19	25	50	0	6	44	6	16
2020	AS-02	36	27	9	9	18	64	27	11
2019	AS	26	31	23	17	3	57	20	35
2019	AS-01	21	29	21	29	0	50	29	14
2018	AS	14	31	41	10	3	45	14	29
2018	AS-01	10	20	40	20	10	30	30	10
2017	AS	16	34	22	24	4	49	28	43
2017	AS-01	15	25	35	25	0	40	25	19
2017	AS-02	17	43	9	22	9	61	31	11

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	31	41	23	0	5	0	72	5	39
2020	AS-01	25	50	19	0	6	0	75	6	16
2019	AS	37	37	14	9	3	0	74	11	35
2019	AS-01	29	50	14	7	0	0	79	7	14
2018	AS	21	38	31	0	7	3	61	7	29
2018	AS-01	0	20	60	0	20	0	20	20	10
2017	AS	25	34	24	10	4	2	60	15	43
2017	AS-01	25	40	12	18	0	5	68	19	19
2017	AS-02	26	17	57	0	0	0	43	0	11

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	38	38	18	3	5	0	0	75	8	40
2020	AS-01	31	31	25	6	6	0	0	63	13	16
2020	AS-02	55	18	18	0	9	0	0	73	9	11
2019	AS	34	29	14	9	14	0	0	63	23	35
2019	AS-01	21	21	21	21	14	0	0	43	36	14
2018	AS	21	17	45	3	10	0	3	39	14	29
2018	AS-01	10	10	50	10	20	0	0	20	30	10
2017	AS	18	27	13	26	13	2	0	46	40	43
2017	AS-01	10	25	15	30	15	5	0	37	47	19
2017	AS-02	26	26	9	22	17	0	0	52	39	11

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	48	25	15	5	5	3	74	10	40
2020	AS-01	50	19	19	0	6	6	73	7	16
2020	AS-02	45	27	9	9	9	0	73	18	11
2019	AS	63	20	9	6	0	3	85	6	35
2019	AS-01	57	21	14	7	0	0	79	7	14
2018	AS	52	14	28	0	0	7	70	0	29
2018	AS-01	20	20	60	0	0	0	40	0	10
2017	AS	44	30	16	6	0	4	77	6	43
2017	AS-01	35	32	15	13	0	5	70	14	19
2017	AS-02	74	17	9	0	0	0	91	0	11

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	38	35	20	3	5	73	8	40
2020	AS-01	31	25	31	6	6	56	13	16
2020	AS-02	36	36	18	0	9	73	9	11
2019	AS	54	31	6	6	3	86	9	35
2019	AS-01	57	29	7	7	0	86	7	14
2018	AS	39	32	25	4	0	71	4	28
2018	AS-01	30	40	20	10	0	70	10	10
2017	AS	36	29	22	9	4	65	13	43
2017	AS-01	45	20	17	10	8	65	18	19
2017	AS-02	26	17	48	9	0	43	9	11

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	40	35	15	5	3	3	77	8	40
2020	AS-01	50	19	19	6	6	0	69	13	16
2020	AS-02	27	64	9	0	0	0	91	0	11

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	60	25	10	5	0	0	0	85	5	40
2020	AS-01	56	31	6	6	0	0	0	88	6	16
2020	AS-02	64	9	18	9	0	0	0	73	9	11
2019	AS	51	31	14	3	0	0	0	83	3	35
2019	AS-01	50	29	21	0	0	0	0	79	0	14
2018	AS	28	48	10	7	0	3	3	81	7	29
2018	AS-01	20	50	10	10	0	10	0	78	11	10
2017	AS	20	45	11	11	8	2	2	68	20	43
2017	AS-01	30	30	12	5	13	5	5	67	20	19
2017	AS-02	17	43	22	9	9	0	0	61	17	11

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	45	30	20	5	0	0	75	5	40
2020	AS-01	44	25	19	13	0	0	69	13	16
2020	AS-02	36	45	18	0	0	0	82	0	11
2019	AS	26	54	14	3	3	0	80	6	35
2019	AS-01	21	64	7	7	0	0	86	7	14
2018	AS	22	44	19	7	4	4	69	12	27
2018	AS-01	10	50	30	0	10	0	60	10	10
2017	AS	20	36	21	14	8	0	56	22	43
2017	AS-01	20	40	15	12	13	0	60	25	19
2017	AS-02	35	26	31	9	0	0	61	9	11

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	55	25	18	3	0	80	3	40
2020	AS-01	50	19	25	6	0	69	6	16
2020	AS-02	55	36	9	0	0	91	0	11
2019	AS	46	37	11	3	3	83	6	35
2019	AS-01	57	36	0	7	0	93	7	14
2018	AS	34	34	14	17	0	69	17	29
2018	AS-01	30	30	20	20	0	60	20	10
2017	AS	27	36	18	9	10	63	19	43
2017	AS-01	30	40	17	0	13	70	13	19
2017	AS-02	35	17	22	26	0	52	26	11

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	58	28	3	13	85	13	40
2020	AS-01	56	31	0	13	88	13	16
2020	AS-02	64	18	0	18	82	18	11
2019	AS	51	26	17	6	77	6	35
2019	AS-01	57	29	14	0	86	0	14

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	33	30	20	10	8	63	18	40
2020	AS-01	25	38	13	13	13	63	25	16
2020	AS-02	45	9	27	9	9	55	18	11

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	38	35	15	13	0	0	0	73	13	40
2020	AS-01	31	38	19	13	0	0	0	69	13	16
2020	AS-02	55	18	9	18	0	0	0	73	18	11
2019	AS	37	31	17	11	3	0	0	69	14	35
2019	AS-01	43	29	21	7	0	0	0	71	7	14
2018	AS	21	31	31	17	0	0	0	52	17	29
2018	AS-01	20	30	30	20	0	0	0	50	20	10
2017	AS	20	36	15	12	13	2	2	59	26	43
2017	AS-01	15	50	10	7	13	0	5	68	21	19
2017	AS-02	26	9	31	26	9	0	0	35	35	11

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	67	18	13	3	0	85	3	39
2020	AS-01	60	20	13	7	0	80	7	15
2020	AS-02	73	9	18	0	0	82	0	11
2019	AS	71	14	6	9	0	86	9	35
2019	AS-01	79	14	7	0	0	93	0	14
2018	AS	52	14	31	0	3	66	3	29
2018	AS-01	30	20	40	0	10	50	10	10
2017	AS	53	28	13	2	4	81	6	43
2017	AS-01	55	27	5	5	8	82	13	19
2017	AS-02	57	9	35	0	0	65	0	11

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	53	30	15	3	83	3	40
2020	AS-01	44	25	25	6	69	6	16
2020	AS-02	73	27	0	0	100	0	11

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Total responses
2020	AS	78	15	5	3	95	40
2020	AS-01	69	19	13	0	88	16
2020	AS-02	91	9	0	0	100	11
2019	AS	91	3	0	6	100	34
2019	AS-01	86	7	0	7	100	14
2018	AS	69	17	10	3	89	29
2018	AS-01	40	20	30	10	67	10

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	93	0	3	0	0	5	97	0	40
2020	AS-01	94	0	0	0	0	6	100	0	16
2020	AS-02	100	0	0	0	0	0	100	0	11
2019	AS	85	9	0	3	0	3	97	3	34
2019	AS-01	86	0	0	7	0	7	92	8	14
2018	AS	66	24	3	3	0	3	93	4	29
2018	AS-01	60	20	10	10	0	0	80	10	10
2017	AS	72	11	7	5	2	2	85	7	41
2017	AS-01	84	5	5	0	0	5	94	0	18
2017	AS-02	69	22	9	0	0	0	91	0	11

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	85	10	5	0	0	0	95	0	40
2020	AS-01	88	6	6	0	0	0	94	0	16
2020	AS-02	73	18	9	0	0	0	91	0	11
2019	AS	69	14	6	9	0	3	85	9	35
2019	AS-01	71	14	0	7	0	7	92	8	14
2018	AS	38	38	10	7	0	7	81	7	29
2018	AS-01	40	30	20	10	0	0	70	10	10
2017	AS	54	27	10	2	2	4	84	5	43
2017	AS-01	52	30	13	0	0	5	86	0	19
2017	AS-02	57	26	17	0	0	0	83	0	11

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	78	15	3	0	3	3	95	3	40
2020	AS-01	69	25	6	0	0	0	94	0	16
2020	AS-02	91	9	0	0	0	0	100	0	11
2019	AS	82	15	0	3	0	0	97	3	34
2019	AS-01	93	7	0	0	0	0	100	0	14
2018	AS	48	34	7	0	3	7	89	4	29
2018	AS-01	50	40	0	0	10	0	90	10	10
2017	AS	60	18	7	10	2	2	80	13	43
2017	AS-01	67	15	5	8	0	5	86	9	19
2017	AS-02	65	17	9	9	0	0	83	9	11

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Total responses
2020	AS	73	5	3	20	97	40
2020	AS-01	63	0	0	38	100	16
2020	AS-02	91	0	0	9	100	11
2019	AS	66	6	0	29	100	35
2019	AS-01	64	0	0	36	100	14
2018	AS	41	14	0	45	100	29
2018	AS-01	40	10	0	50	100	10
2017	AS	41	7	7	45	88	43
2017	AS-01	37	10	0	53	100	19
2017	AS-02	35	9	0	57	100	11

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	80	10	5	0	5	95	0	40
2020	AS-01	88	0	6	0	6	93	0	16
2020	AS-02	73	18	9	0	0	91	0	11
2019	AS	80	11	6	0	3	94	0	35
2019	AS-01	86	7	0	0	7	100	0	14
2018	AS	76	10	3	0	10	96	0	29
2018	AS-01	70	10	10	0	10	89	0	10
2017	AS	61	16	7	4	12	88	4	43
2017	AS-01	67	5	5	8	15	84	10	19
2017	AS-02	43	35	0	0	22	100	0	11

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	85	5	5	3	0	3	0	92	3	40
2020	AS-01	81	6	6	0	0	6	0	93	0	16
2020	AS-02	82	9	0	9	0	0	0	91	9	11
2019	AS	83	3	11	0	0	0	3	88	0	35
2019	AS-01	64	7	21	0	0	0	7	77	0	14
2018	AS	59	10	7	7	7	0	10	77	15	29
2018	AS-01	50	0	20	10	20	0	0	50	30	10
2017	AS	67	16	4	4	6	0	2	86	10	43
2017	AS-01	60	17	10	8	0	0	5	81	9	19
2017	AS-02	61	26	0	0	13	0	0	87	13	11

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	63	30	3	5	0	0	93	5	40
2020	AS-01	63	25	6	6	0	0	88	6	16
2020	AS-02	73	27	0	0	0	0	100	0	11
2019	AS	71	18	9	0	3	0	88	3	34
2019	AS-01	77	15	0	0	8	0	92	8	13
2018	AS	38	34	10	7	0	10	81	8	29
2018	AS-01	40	50	0	10	0	0	90	10	10
2017	AS	44	25	16	10	4	0	69	15	43
2017	AS-01	50	17	15	13	5	0	67	18	19
2017	AS-02	31	52	17	0	0	0	83	0	11

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	40	45	13	3	85	3	40
2020	AS-01	25	63	13	0	88	0	16
2020	AS-02	45	36	18	0	82	0	11

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	28	43	23	3	5	70	8	40
2020	AS-01	13	63	25	0	0	75	0	16
2020	AS-02	45	9	36	0	9	55	9	11
2019	AS	34	34	23	6	3	69	9	35
2019	AS-01	21	36	36	7	0	57	7	14
2018	AS	14	38	48	0	0	52	0	29
2018	AS-01	10	40	50	0	0	50	0	10
2017	AS	20	27	35	16	2	47	18	43
2017	AS-01	25	35	25	15	0	60	15	19
2017	AS-02	26	17	39	17	0	43	17	11

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	5	8	43	28	18	45	13	40
2020	AS-01	0	0	56	25	19	44	0	16
2020	AS-02	9	9	36	27	18	45	18	11
2019	AS	11	6	37	34	11	46	17	35
2019	AS-01	14	7	36	36	7	43	21	14
2018	AS	0	7	66	14	14	28	7	29
2018	AS-01	0	0	60	20	20	40	0	10
2017	AS	8	10	51	27	4	31	18	43
2017	AS-01	8	12	50	25	5	30	20	19
2017	AS-02	0	0	65	35	0	35	0	11

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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	10	70	13	8	88	13	40
2020	AS-01	19	63	6	13	77	23	16
2020	AS-02	0	64	27	9	100	0	11

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	53	13	5	3	10	3	15	79	15	40
2020	AS-01	44	13	13	6	0	0	25	75	8	16
2020	AS-02	36	9	0	0	27	9	18	63	38	11
2019	AS	60	11	6	11	9	0	3	74	21	35
2019	AS-01	57	7	7	14	7	0	7	69	23	14
2018	AS	59	10	14	0	10	0	7	74	11	29
2018	AS-01	50	20	30	0	0	0	0	70	0	10

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results by Theme for Western Economic Diversification Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - AS

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 37. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 49. Overall, my department or agency treats me with respect.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Question 90. Were any workplace accommodation measures implemented?

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.