2020 Public Service Employee Survey Results by Theme for Office of the Chief Electoral Officer by Question 118. Are you a person with a disability?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 27 16 9 5 0 0 71 13 45
2020 Not a person with a disability 46 39 10 2 2 0 0 85 5 566
2019 Person with a disability 39 32 8 12 9 0 0 71 21 38
2019 Not a person with a disability 48 33 10 5 3 0 0 81 9 467
2018 Person with a disability 30 56 5 9 0 0 0 86 9 21
2018 Not a person with a disability 39 41 12 6 1 0 0 80 8 334
2017 Person with a disability 38 29 14 15 3 0 0 68 18 30
2017 Not a person with a disability 37 44 11 4 3 0 0 81 8 396
2014 Person with a disability 43 37 7 9 4 0 0 80 12 28
2014 Not a person with a disability 30 45 12 9 4 0 0 75 13 393

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 35 6 8 11 0 0 74 20 46
2020 Not a person with a disability 46 35 12 5 2 0 0 81 7 564
2019 Person with a disability 27 35 19 2 17 0 0 62 19 37
2019 Not a person with a disability 46 33 11 6 4 0 0 79 10 466
2018 Person with a disability 29 49 5 12 5 0 0 78 17 20
2018 Not a person with a disability 39 42 12 5 1 1 0 81 6 334
2017 Person with a disability 26 43 6 11 14 0 0 69 25 30
2017 Not a person with a disability 39 35 14 9 3 0 0 74 12 397

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 42 6 5 5 0 0 84 10 45
2020 Not a person with a disability 58 29 10 1 1 0 1 88 2 563
2019 Person with a disability 50 33 14 0 3 0 0 83 3 38
2019 Not a person with a disability 61 28 8 3 1 0 0 89 3 464
2018 Person with a disability 53 43 0 4 0 0 0 96 4 20
2018 Not a person with a disability 57 32 8 2 1 0 0 89 3 333
2017 Person with a disability 53 31 9 7 0 0 0 84 7 30
2017 Not a person with a disability 55 35 9 1 1 0 0 90 1 396
2014 Person with a disability 66 31 3 0 0 0 0 97 0 28
2014 Not a person with a disability 61 28 6 3 1 0 0 89 4 393

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 55 27 9 2 7 0 0 82 9 45
2020 Not a person with a disability 51 36 9 3 1 0 0 88 3 566
2019 Person with a disability 40 32 24 1 3 0 0 72 4 38
2019 Not a person with a disability 52 32 10 4 2 0 0 84 6 467
2018 Person with a disability 48 38 5 9 0 0 0 86 9 20
2018 Not a person with a disability 45 38 11 4 2 0 0 83 6 336
2017 Person with a disability 38 27 14 6 14 0 0 66 20 30
2017 Not a person with a disability 45 39 10 3 3 0 0 84 6 396
2014 Person with a disability 38 40 10 6 7 0 0 78 12 28
2014 Not a person with a disability 38 41 13 5 3 0 0 79 8 394

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 58 13 7 8 14 0 0 71 22 45
2020 Not a person with a disability 53 34 7 4 1 1 0 88 5 561
2019 Person with a disability 27 41 13 14 5 0 0 68 20 38
2019 Not a person with a disability 55 23 12 5 4 0 0 79 9 467
2018 Person with a disability 32 34 24 10 0 0 0 66 10 21
2018 Not a person with a disability 48 31 14 4 3 1 0 79 7 333
2017 Person with a disability 39 27 10 13 8 3 0 68 22 30
2017 Not a person with a disability 40 40 14 4 2 0 0 80 6 395
2014 Person with a disability 34 24 22 7 12 0 0 58 19 28
2014 Not a person with a disability 28 42 15 10 4 1 0 71 14 393

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 51 16 14 9 9 0 0 67 19 43
2020 Not a person with a disability 53 35 8 2 1 0 0 88 4 560
2019 Person with a disability 27 41 11 15 5 0 0 68 21 38
2019 Not a person with a disability 53 28 9 6 4 0 0 81 10 465
2018 Person with a disability 32 33 20 10 5 0 0 65 16 21
2018 Not a person with a disability 46 34 12 5 2 0 0 80 7 333
2017 Person with a disability 36 26 21 9 8 0 0 62 17 30
2017 Not a person with a disability 41 42 9 5 3 0 0 83 8 395
2014 Person with a disability 41 17 16 17 9 0 0 58 26 28
2014 Not a person with a disability 29 44 11 11 3 1 0 74 15 392

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 14 19 9 14 4 0 55 25 45
2020 Not a person with a disability 43 27 17 7 3 2 1 72 10 565
2019 Person with a disability 34 33 14 5 14 0 0 68 18 38
2019 Not a person with a disability 44 23 12 8 9 3 1 70 18 467
2018 Person with a disability 27 25 19 9 15 5 0 54 26 21
2018 Not a person with a disability 41 25 17 10 6 1 1 67 16 335
2017 Person with a disability 29 9 29 17 16 0 0 39 33 30
2017 Not a person with a disability 37 24 19 10 4 5 1 64 15 396
2014 Person with a disability 34 7 11 22 23 0 3 43 47 28
2014 Not a person with a disability 27 26 18 12 11 6 1 57 24 393
Top of page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 47 23 9 13 0 2 7 76 14 46
2020 Not a person with a disability 57 22 13 2 2 1 4 83 4 564
2019 Person with a disability 48 19 20 5 0 2 6 73 5 38
2019 Not a person with a disability 53 25 12 3 2 2 3 82 5 468

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 62 26 7 6 0 0 0 88 6 46
2020 Not a person with a disability 59 26 9 3 2 0 1 86 5 564
2019 Person with a disability 37 35 7 8 10 3 0 75 18 37
2019 Not a person with a disability 55 25 11 5 3 0 1 81 8 465
2018 Person with a disability 49 33 11 0 6 0 0 83 6 20
2018 Not a person with a disability 51 32 9 5 2 0 0 83 7 333
2017 Person with a disability 45 26 3 21 4 0 0 71 25 30
2017 Not a person with a disability 44 38 8 7 3 0 0 82 10 396
2014 Person with a disability 34 26 14 12 7 7 0 65 20 28
2014 Not a person with a disability 42 35 11 8 5 0 0 77 12 394

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 56 24 6 13 0 0 0 80 13 46
2020 Not a person with a disability 61 26 8 3 2 0 0 87 5 567
2019 Person with a disability 46 25 12 11 5 0 0 71 17 38
2019 Not a person with a disability 58 25 7 7 3 0 0 83 10 467
2018 Person with a disability 71 11 6 0 12 0 0 82 12 19
2018 Not a person with a disability 53 29 10 5 3 0 0 82 7 335
2017 Person with a disability 64 13 8 7 8 0 0 77 15 29
2017 Not a person with a disability 51 30 10 5 4 0 0 81 9 394
2014 Person with a disability 37 23 7 6 23 4 0 62 31 28
2014 Not a person with a disability 45 33 11 6 5 0 0 78 11 393

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 29 10 5 7 5 0 77 13 45
2020 Not a person with a disability 52 30 9 3 2 5 0 87 4 567
2019 Person with a disability 30 31 12 7 13 7 0 66 22 38
2019 Not a person with a disability 50 29 8 5 5 3 0 81 10 468
2018 Person with a disability 37 19 13 15 5 10 0 62 23 21
2018 Not a person with a disability 38 35 11 6 4 5 0 77 11 336
2017 Person with a disability 38 27 15 6 3 7 3 72 11 30
2017 Not a person with a disability 33 35 14 9 4 4 0 72 14 397
2014 Person with a disability 37 21 7 24 7 3 0 60 32 28
2014 Not a person with a disability 25 39 16 10 6 4 0 66 17 392

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 27 11 8 7 2 0 74 15 46
2020 Not a person with a disability 52 30 10 4 2 1 0 83 6 564
2019 Person with a disability 35 30 5 15 8 7 0 70 24 38
2019 Not a person with a disability 48 31 9 6 4 1 0 80 11 468
2018 Person with a disability 15 27 33 15 5 5 0 44 22 21
2018 Not a person with a disability 38 40 12 7 2 0 0 79 9 332
2017 Person with a disability 22 34 17 16 8 0 3 57 25 30
2017 Not a person with a disability 29 41 16 8 4 2 0 71 13 397
2014 Person with a disability 34 21 18 21 3 3 0 57 25 28
2014 Not a person with a disability 22 43 17 9 7 2 0 67 16 393

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 29 22 8 9 2 0 60 18 46
2020 Not a person with a disability 39 34 14 5 3 5 0 77 8 564
2019 Person with a disability 20 37 18 9 11 5 0 60 22 38
2019 Not a person with a disability 37 33 13 7 6 4 0 73 14 468
2018 Person with a disability 13 19 19 24 5 20 0 39 37 21
2018 Not a person with a disability 27 39 15 10 4 5 0 69 15 336
2017 Person with a disability 17 27 21 16 15 4 0 46 32 29
2017 Not a person with a disability 17 40 19 12 7 5 0 61 20 397
2014 Person with a disability 31 21 17 21 7 3 0 53 29 28
2014 Not a person with a disability 15 37 21 15 8 4 0 54 23 393

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 33 16 13 7 5 0 63 21 46
2020 Not a person with a disability 34 39 13 9 2 3 0 75 11 566
2019 Person with a disability 20 38 15 10 10 7 0 63 21 38
2019 Not a person with a disability 34 33 13 11 6 3 0 69 17 467
2018 Person with a disability 9 25 28 19 5 15 0 40 27 21
2018 Not a person with a disability 24 41 19 9 5 3 0 67 14 335
2017 Person with a disability 13 24 28 23 10 3 0 38 33 30
2017 Not a person with a disability 21 40 16 15 6 3 1 62 22 395
2014 Person with a disability 16 38 17 9 19 0 0 55 28 28
2014 Not a person with a disability 17 33 18 20 9 3 0 51 30 392
Top of page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 36 13 10 5 2 0 71 15 46
2020 Not a person with a disability 45 34 13 4 3 0 0 80 7 565
2019 Person with a disability 15 54 19 4 8 0 0 69 11 38
2019 Not a person with a disability 42 36 9 8 4 0 0 79 12 467
2018 Person with a disability 27 42 11 15 5 0 0 68 21 21
2018 Not a person with a disability 41 36 13 6 3 0 0 78 9 335
2017 Person with a disability 33 32 6 14 14 0 0 66 28 30
2017 Not a person with a disability 33 39 14 10 4 1 0 72 14 397
2014 Person with a disability 34 26 10 16 10 3 0 63 27 28
2014 Not a person with a disability 27 38 17 12 6 0 0 65 18 394

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 43 10 9 4 0 0 76 13 46
2020 Not a person with a disability 41 43 10 4 2 0 0 84 6 560
2019 Person with a disability 31 39 15 13 3 0 0 70 16 37
2019 Not a person with a disability 40 40 9 9 3 0 0 79 12 466
2018 Person with a disability 23 36 20 16 5 0 0 59 21 21
2018 Not a person with a disability 38 41 12 7 2 0 0 79 9 336
2017 Person with a disability 33 19 13 24 11 0 0 53 35 30
2017 Not a person with a disability 30 42 14 10 4 0 0 73 14 395

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 52 28 13 4 0 2 0 83 4 46
2020 Not a person with a disability 53 29 11 4 2 0 1 83 6 562
2019 Person with a disability 33 35 22 10 0 0 0 68 10 38
2019 Not a person with a disability 50 31 10 5 4 0 0 81 8 464
2018 Person with a disability 48 35 5 6 6 0 0 83 12 20
2018 Not a person with a disability 50 32 10 6 2 0 0 82 8 336
2017 Person with a disability 45 30 11 6 8 0 0 75 14 30
2017 Not a person with a disability 38 41 8 9 4 0 0 79 13 397
2014 Person with a disability 37 23 17 7 12 4 0 62 20 28
2014 Not a person with a disability 37 36 11 10 4 0 1 74 14 394

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 36 10 4 5 0 0 81 9 46
2020 Not a person with a disability 43 38 11 5 2 0 0 82 7 563
2019 Person with a disability 18 43 11 20 8 0 0 61 28 38
2019 Not a person with a disability 46 36 10 5 2 0 1 83 7 466
2018 Person with a disability 32 57 0 0 11 0 0 89 11 21
2018 Not a person with a disability 45 39 9 4 1 0 2 86 5 336
2017 Person with a disability 47 20 19 11 3 0 0 67 14 30
2017 Not a person with a disability 45 40 9 5 0 0 1 86 5 396
2014 Person with a disability 42 27 10 17 0 3 0 71 18 28
2014 Not a person with a disability 39 40 11 6 3 0 0 80 9 394

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 60 27 4 9 0 0 0 86 9 46
2020 Not a person with a disability 56 24 13 2 2 2 1 82 5 565

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 39 12 9 2 2 0 76 12 46
2020 Not a person with a disability 38 34 14 7 3 3 0 75 11 564
2019 Person with a disability 22 26 12 27 12 0 0 49 39 37
2019 Not a person with a disability 39 31 13 8 4 4 1 74 13 466
2018 Person with a disability 29 41 4 21 5 0 0 71 26 21
2018 Not a person with a disability 37 36 14 6 4 2 1 75 11 337
2017 Person with a disability 40 36 3 6 11 0 3 78 18 30
2017 Not a person with a disability 43 35 10 6 3 4 0 81 9 395
2014 Person with a disability 37 14 0 21 17 10 0 57 43 28
2014 Not a person with a disability 41 33 10 7 6 2 2 77 13 394

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 16 35 14 22 5 6 2 56 29 46
2020 Not a person with a disability 27 32 13 12 8 5 4 64 22 566
2019 Person with a disability 14 23 5 33 20 5 0 40 55 38
2019 Not a person with a disability 30 24 14 13 11 4 4 59 26 468
2018 Person with a disability 16 10 22 27 26 0 0 26 53 21
2018 Not a person with a disability 24 29 15 14 12 1 4 57 27 337
2017 Person with a disability 21 16 3 22 30 3 3 40 56 30
2017 Not a person with a disability 23 29 13 15 13 3 4 56 30 397
2014 Person with a disability 16 20 17 17 26 0 3 38 45 28
2014 Not a person with a disability 16 23 15 17 23 4 3 42 43 394

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 20 11 10 5 0 9 72 16 46
2020 Not a person with a disability 56 21 11 6 3 1 3 80 9 566
2019 Person with a disability 53 19 19 2 5 2 0 73 7 38
2019 Not a person with a disability 55 21 10 4 3 1 6 81 8 468

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 50 21 6 12 2 2 7 78 15 46
2020 Not a person with a disability 54 20 13 5 3 1 3 78 9 565
2019 Person with a disability 40 22 23 5 6 4 0 64 12 38
2019 Not a person with a disability 61 19 9 4 1 1 5 85 6 465

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 60 13 5 2 5 4 11 86 8 46
2020 Not a person with a disability 79 8 4 0 2 3 3 93 2 563
2019 Person with a disability 56 16 13 5 3 8 0 78 9 38
2019 Not a person with a disability 75 8 4 2 1 3 6 92 4 466

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 53 15 15 7 2 0 7 74 10 46
2020 Not a person with a disability 76 10 3 1 2 2 6 94 3 562
2019 Person with a disability 47 18 17 6 2 4 6 71 10 38
2019 Not a person with a disability 79 5 3 0 0 1 11 96 1 466

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 43 16 8 2 2 0 73 10 46
2020 Not a person with a disability 43 38 10 5 3 0 1 82 8 561
2019 Person with a disability 25 39 8 7 18 3 0 66 26 38
2019 Not a person with a disability 42 36 8 10 4 0 0 78 14 463
2018 Person with a disability 32 40 11 11 5 0 0 73 16 20
2018 Not a person with a disability 38 39 13 5 4 0 1 78 9 332
2017 Person with a disability 29 36 10 3 15 0 7 70 19 30
2017 Not a person with a disability 37 40 13 6 4 0 0 77 10 396
2014 Person with a disability 23 44 19 10 4 0 0 68 13 28
2014 Not a person with a disability 28 43 13 10 6 0 0 71 16 394

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 36 21 9 6 0 0 64 15 45
2020 Not a person with a disability 44 37 12 5 2 0 0 81 7 564
2019 Person with a disability 33 22 25 9 11 0 0 55 20 38
2019 Not a person with a disability 46 29 11 9 5 0 0 75 13 466
2018 Person with a disability 31 33 15 5 16 0 0 63 21 20
2018 Not a person with a disability 42 38 10 7 3 0 0 80 10 331
2017 Person with a disability 42 27 6 7 15 0 3 71 22 30
2017 Not a person with a disability 42 36 10 8 4 0 1 78 12 394
2014 Person with a disability 30 40 7 9 10 0 3 73 20 28
2014 Not a person with a disability 34 37 13 10 5 0 0 72 15 394

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 37 7 9 4 0 0 80 13 45
2020 Not a person with a disability 46 40 9 4 2 0 0 86 5 562
2019 Person with a disability 30 40 12 6 11 0 0 71 17 37
2019 Not a person with a disability 47 34 11 5 2 0 0 81 7 462
2018 Person with a disability 39 40 21 0 0 0 0 79 0 20
2018 Not a person with a disability 42 35 14 7 1 0 0 78 9 335
2017 Person with a disability 45 24 7 13 12 0 0 68 25 30
2017 Not a person with a disability 39 39 16 5 2 0 0 78 6 396
2014 Person with a disability 37 35 7 10 10 0 0 73 20 28
2014 Not a person with a disability 30 44 14 7 4 1 0 74 12 394

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 16 42 16 15 7 4 0 60 23 46
2020 Not a person with a disability 33 43 15 4 2 3 0 79 6 563
2019 Person with a disability 16 46 17 5 13 3 0 64 18 38
2019 Not a person with a disability 33 38 16 9 2 3 0 72 11 468
2018 Person with a disability 11 34 32 13 5 5 0 47 20 21
2018 Not a person with a disability 29 43 16 7 2 2 1 75 9 335
2017 Person with a disability 21 32 22 10 11 0 3 56 21 30
2017 Not a person with a disability 26 43 19 5 4 3 1 72 9 396

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 49 23 17 7 4 0 0 72 11 46
2020 Not a person with a disability 51 31 9 4 3 1 0 83 8 566
2019 Person with a disability 45 30 14 5 6 0 0 75 11 38
2019 Not a person with a disability 52 26 11 5 4 1 1 80 9 465
2018 Person with a disability 36 28 15 11 6 0 5 67 17 21
2018 Not a person with a disability 55 28 9 5 2 0 1 84 7 334
2017 Person with a disability 34 35 10 14 8 0 0 69 21 30
2017 Not a person with a disability 44 34 11 7 3 1 1 80 10 396
2014 Person with a disability 26 36 14 7 14 0 3 65 21 28
2014 Not a person with a disability 35 39 13 7 3 2 2 76 10 393

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 35 20 7 5 2 0 68 12 46
2020 Not a person with a disability 43 30 15 7 4 0 0 74 11 559
2019 Person with a disability 49 30 16 4 0 0 0 79 4 37
2019 Not a person with a disability 44 31 15 6 3 0 0 76 9 464
2018 Person with a disability 43 33 14 10 0 0 0 76 10 21
2018 Not a person with a disability 49 32 14 3 3 0 1 81 5 336
2017 Person with a disability 41 40 7 10 0 3 0 83 10 30
2017 Not a person with a disability 46 35 12 5 2 0 0 81 7 397
2014 Person with a disability 24 43 12 10 10 0 0 67 20 28
2014 Not a person with a disability 39 36 16 6 2 1 0 75 9 394

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 35 65 46
2020 Not a person with a disability 36 64 564

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 55 12 5 2 2 8 16 88 6 46
2020 Not a person with a disability 59 19 5 1 3 4 8 89 5 566

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Person with a disability 32 41 27 46
2020 Not a person with a disability 24 39 37 567
2019 Person with a disability 52 22 26 38
2019 Not a person with a disability 32 29 39 468
2018 Person with a disability 43 27 30 21
2018 Not a person with a disability 30 28 43 337
2017 Person with a disability 32 37 32 30
2017 Not a person with a disability 28 36 36 397
2014 Person with a disability 43 31 26 28
2014 Not a person with a disability 38 29 33 394

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Person with a disability 0 14 50 21 7 7 15
2020 Not a person with a disability 7 23 42 2 22 3 134
2019 Person with a disability 14 8 31 6 36 6 20
2019 Not a person with a disability 11 14 34 2 28 12 149
2017 Not a person with a disability 11 18 44 3 16 9 111
2014 Person with a disability 15 0 52 8 9999 25 12
2014 Not a person with a disability 9 22 54 3 9999 12 147
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 49 36 5 2 7 0 0 85 10 45
2020 Not a person with a disability 62 30 6 2 0 0 0 92 2 562
2019 Person with a disability 49 38 8 2 3 0 0 87 5 38
2019 Not a person with a disability 61 29 5 4 1 0 0 90 5 466
2018 Person with a disability 40 55 5 0 0 0 0 95 0 20
2018 Not a person with a disability 57 37 4 1 0 0 0 94 2 336
2017 Person with a disability 38 34 10 18 0 0 0 72 18 30
2017 Not a person with a disability 48 39 8 4 2 0 0 86 6 397
2014 Person with a disability 60 33 4 3 0 0 0 93 3 28
2014 Not a person with a disability 44 41 10 3 2 1 0 85 5 394

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 32 9 8 5 0 0 78 13 46
2020 Not a person with a disability 43 43 9 3 1 1 0 87 4 566
2019 Person with a disability 46 26 15 5 5 3 0 73 11 38
2019 Not a person with a disability 45 41 7 3 2 1 0 87 5 467
2018 Person with a disability 34 36 16 9 0 5 0 73 10 21
2018 Not a person with a disability 38 44 12 4 1 0 0 83 5 336
2017 Person with a disability 34 40 7 13 6 0 0 74 19 30
2017 Not a person with a disability 33 47 10 7 2 1 0 80 9 395
2014 Person with a disability 31 44 3 15 7 0 0 74 22 28
2014 Not a person with a disability 29 49 11 8 2 1 0 79 9 394

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 9 17 39 22 8 2 2 32 27 46
2020 Not a person with a disability 7 23 35 22 10 1 2 33 31 564
2019 Person with a disability 3 23 40 23 8 0 3 32 27 38
2019 Not a person with a disability 9 18 32 26 12 1 1 39 28 464
2018 Person with a disability 5 34 42 14 5 0 0 20 39 21
2018 Not a person with a disability 6 20 41 23 9 0 1 33 26 336
2017 Person with a disability 8 26 32 13 11 0 10 27 38 30
2017 Not a person with a disability 5 22 42 17 9 0 4 28 28 396
2014 Person with a disability 15 33 35 6 7 3 0 13 50 28
2014 Not a person with a disability 9 26 38 17 7 1 2 24 36 393

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 5 8 21 26 36 2 2 65 14 46
2020 Not a person with a disability 4 10 23 30 27 4 1 60 15 562
2019 Person with a disability 8 16 20 29 24 0 3 55 24 38
2019 Not a person with a disability 7 16 22 28 24 2 2 54 23 465
2018 Person with a disability 0 19 43 33 5 0 0 38 19 21
2018 Not a person with a disability 6 13 27 27 23 1 2 52 20 334
2017 Person with a disability 14 16 21 25 10 3 10 41 35 30
2017 Not a person with a disability 7 16 29 25 14 3 5 43 26 394
2014 Person with a disability 13 22 17 17 17 7 6 39 40 28
2014 Not a person with a disability 9 23 30 21 11 4 3 34 34 391

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 13 6 40 16 20 2 2 38 20 46
2020 Not a person with a disability 7 16 32 26 14 4 1 42 24 563
2019 Person with a disability 11 16 32 26 8 5 3 37 29 38
2019 Not a person with a disability 9 17 32 22 14 2 3 38 28 463
2018 Person with a disability 9 27 31 23 10 0 0 33 36 21
2018 Not a person with a disability 8 20 32 24 13 2 2 39 28 335
2017 Person with a disability 11 17 22 20 17 0 13 42 32 30
2017 Not a person with a disability 8 18 40 19 11 1 3 31 28 396
2014 Person with a disability 19 3 40 27 4 7 0 33 24 28
2014 Not a person with a disability 12 26 31 16 10 2 3 28 40 393

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 11 8 23 30 25 0 2 56 20 45
2020 Not a person with a disability 5 13 24 35 20 2 1 57 19 560
2019 Person with a disability 3 10 25 40 16 3 3 59 14 38
2019 Not a person with a disability 5 10 31 31 21 1 1 53 15 463
2018 Person with a disability 5 25 5 50 15 0 0 65 30 21
2018 Not a person with a disability 4 14 28 32 20 0 2 53 18 335
2017 Person with a disability 7 10 27 23 27 0 7 53 18 30
2017 Not a person with a disability 4 15 30 31 16 1 3 49 20 392
2014 Person with a disability 17 6 30 27 7 7 6 39 26 28
2014 Not a person with a disability 4 19 34 27 13 2 1 42 23 392

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 7 16 25 16 28 5 2 48 25 46
2020 Not a person with a disability 7 15 24 26 23 3 2 51 23 561
2019 Person with a disability 6 14 17 30 27 0 6 61 21 38
2019 Not a person with a disability 6 13 27 25 24 3 3 52 20 464
2018 Person with a disability 22 3 29 20 21 5 0 43 26 20
2018 Not a person with a disability 8 19 26 22 22 2 2 45 28 334
2017 Person with a disability 0 23 27 22 18 0 10 44 26 30
2017 Not a person with a disability 8 17 30 22 16 2 6 41 27 395
2014 Person with a disability 17 16 30 14 10 7 6 27 38 28
2014 Not a person with a disability 12 25 29 18 11 2 4 30 39 393

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 9 9 13 30 32 5 2 66 19 45
2020 Not a person with a disability 5 13 24 28 23 5 2 54 20 560
2019 Person with a disability 11 19 22 16 16 8 8 38 35 38
2019 Not a person with a disability 11 22 21 19 20 3 3 41 36 463
2018 Person with a disability 19 5 40 31 5 0 0 36 24 21
2018 Not a person with a disability 10 21 26 21 16 4 2 39 33 334
2017 Person with a disability 13 16 19 21 18 0 13 45 33 30
2017 Not a person with a disability 13 24 22 20 11 5 5 35 40 396
2014 Person with a disability 17 20 14 17 22 10 0 43 41 28
2014 Not a person with a disability 9 19 27 26 12 5 3 40 30 393

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 11 8 27 22 20 9 2 47 22 46
2020 Not a person with a disability 6 11 31 29 19 3 1 51 17 565
2019 Person with a disability 6 17 34 25 7 7 3 37 26 37
2019 Not a person with a disability 9 12 33 25 16 3 2 43 22 464
2018 Person with a disability 15 14 28 23 10 10 0 36 32 21
2018 Not a person with a disability 8 15 36 23 14 2 2 38 24 334
2017 Person with a disability 7 16 40 13 15 0 10 30 25 30
2017 Not a person with a disability 6 20 37 21 9 3 3 32 28 396
2014 Person with a disability 19 12 25 17 17 7 3 37 35 28
2014 Not a person with a disability 12 20 35 16 12 3 3 30 34 392

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 6 10 35 21 18 2 7 43 18 46
2020 Not a person with a disability 3 11 32 32 20 0 2 53 14 565
2019 Person with a disability 0 12 30 24 26 4 3 54 13 38
2019 Not a person with a disability 3 7 27 34 25 2 2 61 11 463

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 46 11 10 5 5 0 73 16 46
2020 Not a person with a disability 29 45 14 8 2 3 0 76 10 562
2019 Person with a disability 26 29 26 14 6 0 0 55 19 37
2019 Not a person with a disability 28 36 17 11 5 2 0 66 16 468

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 53 30 4 11 2 0 0 83 13 46
2020 Not a person with a disability 61 25 7 5 1 0 0 87 7 565
2019 Person with a disability 37 14 23 9 13 3 0 53 23 38
2019 Not a person with a disability 56 27 8 4 5 1 0 84 9 467
2018 Person with a disability 60 19 10 0 5 5 0 84 6 21
2018 Not a person with a disability 48 34 7 7 3 2 0 83 10 334
2017 Person with a disability 59 16 10 4 11 0 0 75 15 30
2017 Not a person with a disability 52 32 7 7 2 0 0 84 9 396
2014 Person with a disability 49 25 3 3 20 0 0 74 23 28
2014 Not a person with a disability 43 32 9 9 5 0 0 76 15 393

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 72 22 4 2 0 0 0 94 2 46
2020 Not a person with a disability 68 25 3 2 1 0 0 94 3 564
2019 Person with a disability 45 24 9 11 10 0 0 69 22 38
2019 Not a person with a disability 59 28 5 4 4 0 0 87 8 465
2018 Person with a disability 64 26 10 0 0 0 0 90 0 21
2018 Not a person with a disability 54 34 6 4 1 1 0 89 5 336
2017 Person with a disability 49 36 4 6 4 0 0 85 11 30
2017 Not a person with a disability 53 35 6 5 1 0 0 88 6 396
2014 Person with a disability 53 25 6 4 12 0 0 78 16 28
2014 Not a person with a disability 43 38 11 6 2 0 0 82 7 393

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 56 24 7 9 0 5 0 83 9 46
2020 Not a person with a disability 56 31 9 2 1 1 0 88 3 560
2019 Person with a disability 40 32 5 17 3 3 0 74 20 37
2019 Not a person with a disability 52 32 9 4 2 1 0 84 6 464
2018 Person with a disability 43 43 15 0 0 0 0 85 0 21
2018 Not a person with a disability 48 37 10 2 2 1 0 86 4 335

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 40 11 2 10 0 0 78 11 45
2020 Not a person with a disability 47 38 9 3 1 2 0 87 4 564
2019 Person with a disability 32 45 8 12 3 0 0 77 15 38
2019 Not a person with a disability 50 32 12 4 2 0 0 82 6 467
2018 Person with a disability 34 38 23 0 0 5 0 76 0 21
2018 Not a person with a disability 49 38 10 2 1 1 0 88 2 335
2017 Person with a disability 48 35 10 3 5 0 0 82 8 29
2017 Not a person with a disability 41 42 11 2 1 2 1 85 3 396
2014 Person with a disability 37 27 3 7 16 10 0 71 25 28
2014 Not a person with a disability 36 41 14 5 2 3 0 79 7 394

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 28 6 8 7 4 2 77 17 46
2020 Not a person with a disability 44 32 12 3 2 6 0 81 6 563
2019 Person with a disability 25 33 21 4 5 7 6 67 10 38
2019 Not a person with a disability 50 28 13 4 1 3 1 81 5 468
2018 Person with a disability 36 27 29 4 0 5 0 66 4 21
2018 Not a person with a disability 47 34 11 3 1 5 0 84 4 336
2017 Person with a disability 57 26 7 6 4 0 0 83 11 30
2017 Not a person with a disability 40 36 14 4 2 3 1 79 7 396
2014 Person with a disability 51 20 3 9 7 10 0 79 17 28
2014 Not a person with a disability 40 35 13 5 2 5 0 79 8 394

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 51 31 9 4 5 0 0 82 9 45
2020 Not a person with a disability 66 27 4 2 1 0 0 94 2 563
2019 Person with a disability 33 44 11 10 3 0 0 76 13 38
2019 Not a person with a disability 64 25 6 3 2 0 0 89 5 466
2018 Person with a disability 50 24 16 5 5 0 0 74 10 21
2018 Not a person with a disability 62 28 7 1 1 0 0 91 3 336
2017 Person with a disability 47 39 6 0 8 0 0 86 8 30
2017 Not a person with a disability 52 36 7 3 1 0 0 89 4 396
2014 Person with a disability 50 25 4 7 16 0 0 74 22 28
2014 Not a person with a disability 43 42 8 4 3 0 0 86 6 394

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 23 7 7 2 10 7 81 11 46
2020 Not a person with a disability 51 22 8 2 3 10 4 85 6 563

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 24 12 9 2 13 2 73 13 46
2020 Not a person with a disability 28 30 19 6 3 14 1 67 10 567

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 49 22 5 15 5 4 0 74 21 45
2020 Not a person with a disability 47 31 11 3 2 5 2 83 5 560

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 36 11 5 2 11 0 80 8 46
2020 Not a person with a disability 38 31 13 5 2 7 4 78 8 564
2019 Person with a disability 30 18 18 19 14 0 3 48 33 38
2019 Not a person with a disability 36 32 14 5 5 5 4 74 11 467
2018 Person with a disability 31 25 19 6 15 5 0 59 22 21
2018 Not a person with a disability 33 33 12 10 4 4 5 72 15 336
2017 Person with a disability 42 23 3 14 11 3 3 70 26 30
2017 Not a person with a disability 31 31 14 7 5 6 6 71 13 397
2014 Person with a disability 23 23 10 7 20 10 6 56 32 28
2014 Not a person with a disability 31 31 12 12 6 4 5 68 19 393

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 43 13 8 2 2 0 75 11 45
2020 Not a person with a disability 35 35 13 9 3 4 1 74 13 566
2019 Person with a disability 30 28 12 12 15 3 0 60 28 37
2019 Not a person with a disability 38 30 15 9 4 3 1 71 14 467
2018 Person with a disability 21 40 24 5 10 0 0 61 15 21
2018 Not a person with a disability 32 38 15 8 6 1 1 71 14 336
2017 Person with a disability 37 16 11 23 8 0 6 56 33 30
2017 Not a person with a disability 30 36 15 9 4 4 1 69 14 394
2014 Person with a disability 37 21 9 10 23 0 0 58 33 28
2014 Not a person with a disability 26 36 16 11 6 3 2 65 18 394

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 35 16 2 5 0 0 77 7 45
2020 Not a person with a disability 40 38 14 3 1 3 0 81 5 562
2019 Person with a disability 35 34 16 4 9 2 0 71 13 38
2019 Not a person with a disability 41 31 17 6 3 1 0 73 9 467
2018 Person with a disability 42 33 8 11 5 0 0 76 16 21
2018 Not a person with a disability 35 40 16 6 1 2 0 76 8 337

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 34 18 8 5 5 0 68 14 46
2020 Not a person with a disability 29 25 16 7 6 15 3 66 15 565
2019 Person with a disability 22 17 14 19 16 12 0 44 40 38
2019 Not a person with a disability 30 19 18 12 8 11 3 56 23 465
2018 Person with a disability 20 16 10 23 15 10 6 43 45 21
2018 Not a person with a disability 20 25 20 13 9 9 4 52 25 335
2017 Person with a disability 11 29 14 7 17 14 9 51 31 30
2017 Not a person with a disability 17 24 17 12 10 14 6 51 28 396
2014 Person with a disability 17 21 7 7 33 7 9 44 48 28
2014 Not a person with a disability 13 19 20 17 15 13 3 38 38 391

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 42 5 6 5 0 0 84 11 46
2020 Not a person with a disability 48 41 4 5 2 0 0 89 7 566

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 42 9 5 2 2 2 83 7 46
2020 Not a person with a disability 40 39 9 7 3 0 1 80 11 567
2019 Person with a disability 46 22 12 9 10 0 0 68 19 38
2019 Not a person with a disability 54 28 6 7 4 0 0 82 11 469
2017 Person with a disability 48 24 10 3 15 0 0 73 18 30
2017 Not a person with a disability 53 34 4 8 2 0 0 87 9 397
2014 Person with a disability 53 27 7 0 14 0 0 80 14 28
2014 Not a person with a disability 43 32 6 12 7 0 0 75 19 394

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 57 25 11 5 2 0 0 82 7 46
2020 Not a person with a disability 46 38 9 4 2 0 1 84 7 563
2019 Person with a disability 40 31 10 11 8 0 0 71 19 38
2019 Not a person with a disability 57 33 6 2 2 0 0 90 5 466
2017 Person with a disability 56 26 9 0 9 0 0 82 9 30
2017 Not a person with a disability 52 38 6 3 1 0 0 90 4 396
2014 Person with a disability 56 30 3 11 0 0 0 86 11 28
2014 Not a person with a disability 46 41 8 3 1 0 1 88 4 393

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 81 19 0 0 0 0 0 100 0 44
2020 Not a person with a disability 76 18 3 1 1 0 0 95 2 565

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 74 6 8 5 2 5 0 84 7 46
2020 Not a person with a disability 66 22 8 2 1 1 0 89 3 567
2019 Person with a disability 58 22 10 0 2 8 0 87 3 38
2019 Not a person with a disability 67 22 6 2 1 1 0 91 3 469

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 14 86 46
2020 Not a person with a disability 7 93 567
2019 Person with a disability 16 84 38
2019 Not a person with a disability 10 90 468
2018 Person with a disability 25 75 21
2018 Not a person with a disability 11 89 336

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 13 16 9 2 19 18 58 17 46
2020 Not a person with a disability 23 14 15 3 3 34 9 63 10 567
2019 Person with a disability 17 10 19 9 3 27 14 46 21 38
2019 Not a person with a disability 23 13 13 6 4 28 14 61 17 468
2018 Person with a disability 8 9 31 6 8 38 0 29 21 21
2018 Not a person with a disability 18 16 17 5 2 34 7 58 13 336
2017 Person with a disability 20 13 17 0 7 32 10 57 13 30
2017 Not a person with a disability 16 15 17 7 2 33 11 54 16 396
2014 Person with a disability 10 13 24 10 16 21 6 31 36 28
2014 Not a person with a disability 12 19 19 5 5 30 9 51 17 393

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 20 15 7 2 21 0 69 12 46
2020 Not a person with a disability 35 29 14 3 2 15 2 77 6 567
2019 Person with a disability 42 15 19 7 3 11 3 67 11 38
2019 Not a person with a disability 38 26 14 6 3 12 1 74 10 466
2018 Person with a disability 3 35 14 15 4 29 0 53 27 21
2018 Not a person with a disability 33 30 16 5 3 12 1 73 9 336
2017 Person with a disability 24 34 11 10 8 7 7 67 21 29
2017 Not a person with a disability 24 31 18 7 2 15 3 67 11 397
2014 Person with a disability 27 30 13 6 12 7 3 64 21 28
2014 Not a person with a disability 22 31 21 4 6 15 1 64 12 393

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 13 87 46
2020 Not a person with a disability 4 96 566
2019 Person with a disability 14 86 38
2019 Not a person with a disability 6 94 467

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 13 21 4 2 23 11 59 10 46
2020 Not a person with a disability 24 15 16 2 1 35 7 68 6 566
2019 Person with a disability 11 5 31 0 3 33 17 32 6 38
2019 Not a person with a disability 23 11 17 3 2 29 15 60 9 469
2018 Person with a disability 8 4 25 9 0 53 0 26 20 21
2018 Not a person with a disability 18 17 17 2 1 36 9 63 6 335
2017 Person with a disability 16 14 17 4 3 29 16 55 13 30
2017 Not a person with a disability 16 14 17 3 2 37 11 58 10 396
2014 Person with a disability 16 3 21 10 12 32 6 31 36 28
2014 Not a person with a disability 13 16 20 2 2 38 8 55 8 393

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 19 21 2 2 20 0 67 6 46
2020 Not a person with a disability 36 29 15 3 1 15 2 78 5 567
2019 Person with a disability 36 17 17 5 3 18 3 68 10 38
2019 Not a person with a disability 41 25 15 4 1 12 2 76 6 467
2018 Person with a disability 13 30 19 9 0 28 0 61 13 21
2018 Not a person with a disability 33 31 15 4 2 14 2 76 6 335
2017 Person with a disability 30 38 8 11 3 3 7 76 15 29
2017 Not a person with a disability 27 29 15 3 3 19 3 73 8 396
2014 Person with a disability 31 19 17 10 12 7 3 56 25 28
2014 Not a person with a disability 23 31 19 3 2 21 2 69 6 392

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 13 87 45
2020 Not a person with a disability 8 92 560

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 28 72 45
2020 Not a person with a disability 9 91 560
2019 Person with a disability 56 44 38
2019 Not a person with a disability 9 91 466
2017 Person with a disability 35 65 30
2017 Not a person with a disability 10 90 396
2014 Person with a disability 44 56 28
2014 Not a person with a disability 10 90 389

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 92 8 13
2020 Not a person with a disability 24 76 52

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 70 30 13
2020 Not a person with a disability 81 19 52
2019 Person with a disability 90 10 21
2019 Not a person with a disability 77 23 42
2017 Person with a disability 91 9 10
2017 Not a person with a disability 73 27 40
2014 Person with a disability 85 15 12
2014 Not a person with a disability 74 26 40

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Person with a disability 38 25 11 26 0 0 0 63 26 19
2019 Not a person with a disability 65 28 4 0 0 3 0 96 0 33
2017 Not a person with a disability 47 45 0 3 0 0 5 97 3 29
2014 Person with a disability 27 53 10 10 0 0 0 80 10 10
2014 Not a person with a disability 56 28 7 7 3 0 0 83 10 30

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 52 29 7 6 2 5 0 84 9 45
2020 Not a person with a disability 53 32 7 4 1 2 2 87 5 564
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 30 11 14 9 2 0 65 24 46
2020 Not a person with a disability 37 32 15 7 2 6 0 74 10 565

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 37 13 4 5 0 0 79 8 46
2020 Not a person with a disability 51 37 6 4 1 1 0 89 5 564

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 41 9 4 5 0 0 83 8 46
2020 Not a person with a disability 50 35 7 5 2 1 0 86 7 564

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 25 19 2 5 5 0 73 7 46
2020 Not a person with a disability 43 36 15 2 1 1 2 81 3 561

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 56 24 10 5 2 0 2 82 7 46
2020 Not a person with a disability 58 33 5 1 1 1 1 92 2 563

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 75 19 2 0 0 2 2 98 0 46
2020 Not a person with a disability 82 15 1 0 1 0 0 98 1 564

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 27 11 9 2 7 0 76 12 46
2020 Not a person with a disability 51 31 9 4 2 3 1 85 6 562

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 53 25 8 5 6 0 2 80 12 46
2020 Not a person with a disability 55 32 4 5 3 0 1 88 8 563

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 54 29 2 7 2 4 2 88 10 46
2020 Not a person with a disability 62 27 7 2 1 1 0 90 4 562

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 91 9 12
2020 Not a person with a disability 94 6 180

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 50 27 0 24 0 0 0 76 24 11
2020 Not a person with a disability 22 31 15 23 9 0 0 53 32 170

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 29 14 18 7 7 0 58 27 46
2020 Not a person with a disability 31 38 19 6 2 4 0 72 8 565
2019 Person with a disability 21 28 20 19 6 6 0 53 27 38
2019 Not a person with a disability 28 30 20 9 3 8 1 64 14 466
2018 Person with a disability 26 34 9 15 6 11 0 67 23 20
2018 Not a person with a disability 22 43 21 8 2 4 0 67 10 332
2017 Person with a disability 12 31 20 13 15 3 6 47 30 30
2017 Not a person with a disability 19 35 22 10 5 9 0 59 17 397

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 30 7 21 7 0 0 65 28 44
2020 Not a person with a disability 44 29 9 11 5 1 1 74 16 565

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 24 19 4 0 7 0 76 4 46
2020 Not a person with a disability 53 28 8 4 2 3 1 85 7 565

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 48 22 11 8 11 0 0 70 19 46
2020 Not a person with a disability 42 35 14 5 3 2 0 78 8 566
2019 Person with a disability 16 43 11 15 9 6 0 62 26 38
2019 Not a person with a disability 33 33 18 8 6 3 0 68 14 466
2018 Person with a disability 21 29 26 20 5 0 0 50 24 21
2018 Not a person with a disability 22 45 19 8 3 2 0 69 12 336
2017 Person with a disability 19 38 24 10 8 0 0 58 18 29
2017 Not a person with a disability 18 43 19 10 6 3 0 63 17 395

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 57 0 7 0 0 0 93 7 12
2020 Not a person with a disability 29 43 13 11 4 0 0 72 15 179

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 20 17 10 7 0 5 65 17 45
2020 Not a person with a disability 44 25 15 7 7 0 1 70 14 566

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 28 14 12 5 2 0 68 17 45
2020 Not a person with a disability 43 26 19 6 6 0 0 69 12 565
2019 Person with a disability 21 20 26 12 17 0 3 43 30 38
2019 Not a person with a disability 43 25 17 8 6 0 1 68 15 467
2018 Person with a disability 17 33 21 15 14 0 0 50 29 20
2018 Not a person with a disability 38 29 17 7 7 0 1 68 15 337
2017 Person with a disability 33 17 16 10 20 0 3 52 31 30
2017 Not a person with a disability 27 28 18 14 11 0 2 56 26 396

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 20 19 18 9 2 2 52 28 45
2020 Not a person with a disability 25 27 24 14 10 0 0 52 24 565
2019 Person with a disability 27 31 21 13 2 5 0 62 16 38
2019 Not a person with a disability 30 25 24 12 8 0 0 55 21 465
2018 Person with a disability 24 15 34 16 10 0 0 40 26 21
2018 Not a person with a disability 25 28 27 13 7 0 1 53 20 335
2017 Person with a disability 20 34 20 6 14 0 7 57 21 30
2017 Not a person with a disability 24 27 26 14 9 0 1 51 23 396

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 48 18 18 5 7 2 2 69 13 45
2020 Not a person with a disability 34 31 18 10 6 1 1 65 17 562
2019 Person with a disability 37 40 11 7 0 2 2 81 8 38
2019 Not a person with a disability 38 27 20 10 5 1 0 65 15 465
2018 Person with a disability 29 28 22 11 10 0 0 57 21 21
2018 Not a person with a disability 30 31 23 9 5 0 1 62 14 335
2017 Person with a disability 26 23 28 0 20 0 3 51 21 30
2017 Not a person with a disability 28 31 21 10 7 0 1 60 18 396

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 16 12 23 2 0 2 61 26 46
2020 Not a person with a disability 32 26 22 11 7 1 1 59 19 564
2019 Person with a disability 36 18 20 15 4 5 2 58 20 38
2019 Not a person with a disability 35 26 19 11 9 1 0 61 20 464
2018 Person with a disability 26 32 16 10 16 0 0 58 26 20
2018 Not a person with a disability 31 23 22 15 8 0 1 55 24 335
2017 Person with a disability 24 13 30 10 17 0 7 39 29 30
2017 Not a person with a disability 24 29 20 15 10 1 1 54 25 395

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 57 11 16 4 7 0 5 71 12 46
2020 Not a person with a disability 47 26 14 6 4 1 1 74 11 556
2019 Person with a disability 57 12 17 0 4 0 10 77 5 38
2019 Not a person with a disability 48 23 15 5 5 1 3 74 11 465
2018 Person with a disability 35 31 11 14 5 0 5 69 20 21
2018 Not a person with a disability 50 24 16 3 4 0 3 76 7 336
2017 Person with a disability 45 25 7 7 7 0 10 77 15 30
2017 Not a person with a disability 46 28 13 5 3 0 5 78 9 394

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 24 19 7 15 0 4 57 24 45
2020 Not a person with a disability 34 30 17 10 8 1 1 65 18 563
2019 Person with a disability 48 20 8 2 22 0 0 68 24 38
2019 Not a person with a disability 40 24 20 8 6 1 1 65 15 466
2018 Person with a disability 35 12 13 20 20 0 0 47 39 21
2018 Not a person with a disability 37 27 22 7 6 1 1 65 14 336
2017 Person with a disability 36 16 23 14 7 0 3 54 22 30
2017 Not a person with a disability 34 32 19 10 4 0 1 67 14 397

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 14 17 12 7 2 9 60 21 46
2020 Not a person with a disability 38 23 19 9 7 1 5 64 16 562

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 32 9 11 6 0 5 72 18 46
2020 Not a person with a disability 42 33 17 5 2 0 1 76 7 563
2019 Person with a disability 26 29 24 15 4 2 0 56 19 38
2019 Not a person with a disability 39 30 17 9 3 1 1 70 12 461
2018 Person with a disability 10 40 12 13 15 10 0 55 31 21
2018 Not a person with a disability 35 31 21 9 2 0 1 68 11 332
2017 Person with a disability 17 35 17 0 21 0 10 58 23 30
2017 Not a person with a disability 30 31 23 9 4 0 1 63 14 396

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 31 19 11 8 0 2 60 20 46
2020 Not a person with a disability 34 32 21 9 4 0 0 66 13 561
2019 Person with a disability 25 41 17 8 7 2 0 67 15 38
2019 Not a person with a disability 36 31 19 8 4 1 0 68 13 462
2018 Person with a disability 30 14 27 20 9 0 0 44 29 21
2018 Not a person with a disability 29 32 24 13 2 0 1 61 15 333
2017 Person with a disability 26 16 24 13 18 0 3 44 32 30
2017 Not a person with a disability 25 29 27 13 4 0 1 55 17 396

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 38 21 4 5 0 2 70 9 46
2020 Not a person with a disability 41 33 16 7 2 0 0 74 9 561
2019 Person with a disability 33 23 17 12 12 2 0 57 25 38
2019 Not a person with a disability 40 32 12 10 5 1 0 73 15 462
2018 Person with a disability 21 34 21 9 15 0 0 54 24 21
2018 Not a person with a disability 35 30 18 13 3 0 1 65 16 332
2017 Person with a disability 17 26 26 9 18 0 3 44 28 30
2017 Not a person with a disability 31 30 20 12 6 0 1 61 18 394

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 31 9 7 7 0 2 76 14 46
2020 Not a person with a disability 52 27 11 6 2 0 1 80 9 564
2019 Person with a disability 33 34 15 14 2 3 0 69 16 37
2019 Not a person with a disability 53 25 10 6 4 0 0 79 10 463

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 12 35 32 9 12 0 0 48 20 46
2020 Not a person with a disability 31 29 25 10 5 0 0 61 15 562

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 27 25 2 5 2 5 66 8 46
2020 Not a person with a disability 38 33 18 7 5 0 0 71 11 563
2019 Person with a disability 29 35 18 5 7 5 0 68 13 37
2019 Not a person with a disability 48 27 15 6 3 1 1 76 9 458
2018 Person with a disability 40 18 27 10 5 0 0 57 15 21
2018 Not a person with a disability 43 30 18 5 3 0 1 73 8 329
2017 Person with a disability 29 33 18 10 3 0 6 66 14 30
2017 Not a person with a disability 39 30 20 7 3 1 1 69 10 396

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 28 25 2 5 0 2 68 6 46
2020 Not a person with a disability 51 28 13 4 3 1 1 80 7 564
2019 Person with a disability 46 18 16 8 8 5 0 67 16 38
2019 Not a person with a disability 65 17 7 5 3 1 2 84 8 461
2018 Person with a disability 58 8 10 13 10 0 0 66 23 21
2018 Not a person with a disability 68 17 6 3 1 1 3 89 4 333
2017 Person with a disability 63 15 3 10 6 0 3 80 17 30
2017 Not a person with a disability 63 21 9 3 2 0 2 86 5 397

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 44 18 7 8 0 0 67 15 46
2020 Not a person with a disability 38 35 17 6 3 0 0 74 9 564

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 51 21 16 6 0 0 5 76 7 46
2020 Not a person with a disability 70 16 5 2 1 1 4 91 4 561
2019 Person with a disability 45 20 11 12 5 7 0 70 19 38
2019 Not a person with a disability 79 9 4 1 1 1 5 94 2 458
2018 Person with a disability 72 13 5 0 10 0 0 85 10 20
2018 Not a person with a disability 82 8 3 1 0 0 4 95 2 332

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 69 15 9 0 2 2 2 88 2 46
2020 Not a person with a disability 82 8 3 2 2 1 3 94 3 557
2019 Person with a disability 64 17 10 4 3 0 2 83 7 38
2019 Not a person with a disability 76 12 3 2 4 1 2 91 6 464
2018 Person with a disability 57 18 11 0 0 15 0 88 0 21
2018 Not a person with a disability 77 12 5 2 2 0 2 91 4 331
2017 Person with a disability 56 10 10 4 11 0 10 72 17 30
2017 Not a person with a disability 73 13 4 4 2 1 3 89 6 393

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 71 18 9 0 2 0 0 89 2 46
2020 Not a person with a disability 75 16 6 1 0 0 2 93 1 557
2019 Person with a disability 51 19 20 0 8 0 2 72 8 38
2019 Not a person with a disability 66 22 7 3 2 0 1 89 4 459
2018 Person with a disability 65 15 10 0 5 0 5 84 5 21
2018 Not a person with a disability 54 30 7 5 2 0 1 85 7 335
2017 Person with a disability 45 23 18 3 8 0 3 70 12 30
2017 Not a person with a disability 52 31 9 3 4 0 2 84 7 396

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 66 17 6 8 2 0 0 83 11 46
2020 Not a person with a disability 75 13 5 3 2 0 2 90 5 561
2019 Person with a disability 44 20 17 17 0 0 2 66 17 38
2019 Not a person with a disability 68 17 7 4 3 0 1 86 7 462
2018 Person with a disability 42 10 18 15 10 0 5 55 26 21
2018 Not a person with a disability 59 22 10 5 3 0 1 82 8 335
2017 Person with a disability 52 9 10 10 11 0 7 66 23 30
2017 Not a person with a disability 60 21 10 3 4 0 2 83 7 396

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 64 9 6 2 2 0 17 88 6 46
2020 Not a person with a disability 70 12 5 1 1 0 12 93 2 562
2019 Person with a disability 54 9 2 0 2 0 34 95 3 38
2019 Not a person with a disability 69 9 4 1 1 0 15 93 2 460
2018 Person with a disability 62 0 6 0 4 0 29 87 5 21
2018 Not a person with a disability 58 11 6 2 0 0 22 90 3 331
2017 Person with a disability 42 17 7 3 4 3 23 79 11 30
2017 Not a person with a disability 57 14 6 2 1 0 18 87 5 394

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 75 7 7 2 0 2 6 90 3 46
2020 Not a person with a disability 75 14 5 2 0 0 3 93 2 566
2019 Person with a disability 62 13 13 3 2 2 5 80 5 38
2019 Not a person with a disability 77 13 5 1 0 0 3 94 2 461
2018 Person with a disability 58 9 4 10 5 0 14 78 18 21
2018 Not a person with a disability 75 14 6 1 0 1 4 93 1 333
2017 Person with a disability 59 20 11 0 0 0 10 88 0 30
2017 Not a person with a disability 71 14 6 1 1 1 6 91 2 393

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 51 18 14 13 4 0 0 69 17 46
2020 Not a person with a disability 58 18 12 5 5 0 1 77 11 565
2019 Person with a disability 47 6 8 11 22 2 2 56 35 38
2019 Not a person with a disability 53 14 13 8 10 0 3 69 18 464
2018 Person with a disability 64 0 8 5 18 0 5 67 25 21
2018 Not a person with a disability 56 16 10 6 9 0 3 74 16 335
2017 Person with a disability 49 10 17 3 20 0 0 59 24 30
2017 Not a person with a disability 50 20 11 7 8 0 4 73 16 396

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 38 11 5 8 2 0 76 13 46
2020 Not a person with a disability 52 27 13 4 3 0 1 80 7 567
2019 Person with a disability 51 21 11 7 7 0 3 74 15 38
2019 Not a person with a disability 63 24 7 3 2 0 2 88 4 463
2018 Person with a disability 40 41 0 10 9 0 0 82 18 21
2018 Not a person with a disability 58 24 13 2 2 0 2 83 4 335
2017 Person with a disability 45 16 25 6 4 0 3 63 11 30
2017 Not a person with a disability 55 27 9 4 1 1 3 86 5 394

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 31 14 7 6 0 0 73 13 46
2020 Not a person with a disability 32 44 18 5 1 0 0 76 7 567

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 28 21 26 5 0 0 48 30 46
2020 Not a person with a disability 19 34 34 11 3 0 0 52 14 567
2019 Person with a disability 14 30 36 13 7 0 0 44 20 38
2019 Not a person with a disability 24 32 31 10 3 0 0 56 12 468
2018 Person with a disability 13 33 30 13 5 5 0 49 20 21
2018 Not a person with a disability 18 37 32 12 2 0 0 54 14 337
2017 Person with a disability 8 22 37 16 18 0 0 29 34 30
2017 Not a person with a disability 13 36 35 11 4 0 0 50 15 397

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 13 21 39 20 7 0 0 27 34 46
2020 Not a person with a disability 7 16 39 25 13 0 0 38 23 562
2019 Person with a disability 12 24 37 16 11 0 0 27 36 38
2019 Not a person with a disability 7 15 32 29 17 0 0 45 23 465
2018 Person with a disability 9 25 43 10 12 0 0 23 35 21
2018 Not a person with a disability 6 15 33 30 16 0 0 46 20 334
2017 Person with a disability 7 35 24 24 10 0 0 34 42 29
2017 Not a person with a disability 4 16 37 27 15 0 1 42 21 394
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 48 19 4 63 37 46
2020 Not a person with a disability 25 55 17 3 69 31 567

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 71 29 13
2020 Not a person with a disability 49 51 143

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 13 18 7 2 2 13 68 11 46
2020 Not a person with a disability 44 18 12 5 5 3 14 75 11 567
2019 Person with a disability 46 6 15 3 17 0 12 60 23 38
2019 Not a person with a disability 46 17 14 5 5 1 11 72 12 462
2018 Person with a disability 24 35 5 9 13 5 10 69 26 21
2018 Not a person with a disability 49 20 9 5 7 1 10 77 13 335

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 23 16 14 8 0 0 61 23 13
2020 Not a person with a disability 10 29 12 29 18 0 3 40 48 143

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 8 16 21 25 0 8 33 49 13
2020 Not a person with a disability 7 14 14 29 22 1 13 24 59 143
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