2020 Public Service Employee Survey Results by Theme for Transportation Safety Board of Canada by Question 122. What is your sexual orientation?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 52 32 7 6 2 1 0 84 8 149
2020 Prefer not to answer 49 24 10 10 6 0 0 73 17 29
2019 Heterosexual 63 23 8 5 2 0 0 85 7 125
2019 Prefer not to answer 34 36 15 6 9 0 0 70 15 33
2018 Heterosexual 51 27 7 12 3 0 0 78 15 120
2018 Prefer not to answer 34 43 8 8 6 0 0 78 14 31

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 39 37 9 9 5 1 0 77 14 149
2020 Prefer not to answer 24 42 10 10 13 0 0 66 24 29
2019 Heterosexual 44 38 9 5 4 0 0 82 9 123
2019 Prefer not to answer 25 28 9 22 16 0 0 54 38 32
2018 Heterosexual 34 32 14 10 11 0 0 66 21 117
2018 Prefer not to answer 30 27 20 7 17 0 0 57 23 32

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 69 22 6 2 1 0 0 91 3 147
2020 Prefer not to answer 49 40 7 4 0 0 0 89 4 27
2019 Heterosexual 76 14 9 2 0 0 0 89 2 125
2019 Prefer not to answer 44 31 16 3 6 0 0 75 9 32
2018 Heterosexual 64 26 5 3 2 0 0 90 5 117
2018 Prefer not to answer 53 37 5 4 0 0 0 91 4 32

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 55 31 9 5 1 0 0 86 5 150
2020 Prefer not to answer 42 45 3 10 0 0 0 87 10 29
2019 Heterosexual 62 25 7 4 1 0 0 88 5 126
2019 Prefer not to answer 27 45 19 9 0 0 0 73 9 33
2018 Heterosexual 49 35 9 6 1 0 0 84 7 118
2018 Prefer not to answer 42 36 15 0 7 0 0 78 7 32

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 56 25 9 6 4 0 0 80 10 148
2020 Prefer not to answer 29 25 25 14 7 0 0 54 21 28
2019 Heterosexual 50 29 10 9 3 0 0 78 12 126
2019 Prefer not to answer 21 37 24 12 5 0 0 58 18 33
2018 Heterosexual 47 18 20 5 10 0 0 65 15 118
2018 Prefer not to answer 29 28 17 10 14 3 0 59 24 32

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 54 25 13 5 3 0 0 78 8 150
2020 Prefer not to answer 32 25 22 14 7 0 0 57 21 28
2019 Heterosexual 51 27 10 9 2 0 0 78 11 126
2019 Prefer not to answer 19 38 25 9 9 0 0 57 18 32
2018 Heterosexual 40 27 17 7 9 0 0 67 16 119
2018 Prefer not to answer 26 34 18 15 7 0 0 60 22 32

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 55 21 9 8 3 1 2 79 12 150
2020 Prefer not to answer 39 25 4 22 10 0 0 64 32 28
2019 Heterosexual 46 27 13 8 2 3 1 76 11 126
2019 Prefer not to answer 18 36 12 12 14 3 3 58 29 33
2018 Heterosexual 42 22 15 10 7 2 2 67 18 119
2018 Prefer not to answer 33 18 21 9 12 3 4 54 23 32
Top of page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 56 27 7 3 3 0 3 86 6 150
2020 Prefer not to answer 43 28 11 4 7 0 7 77 12 28
2019 Heterosexual 58 20 8 6 2 2 5 84 8 126
2019 Prefer not to answer 43 24 15 3 6 3 6 74 10 33

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 60 23 11 4 2 0 0 83 6 150
2020 Prefer not to answer 38 31 13 3 10 0 4 72 14 29
2019 Heterosexual 64 18 7 7 3 0 0 82 11 123
2019 Prefer not to answer 38 16 6 16 18 3 3 57 36 32
2018 Heterosexual 51 30 5 7 6 0 0 81 14 117
2018 Prefer not to answer 28 21 12 19 11 0 8 54 33 32

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 67 18 6 5 2 1 1 87 7 150
2020 Prefer not to answer 59 14 20 0 3 0 4 75 4 29
2019 Heterosexual 67 17 6 7 2 0 1 85 9 126
2019 Prefer not to answer 46 18 12 15 6 0 3 66 21 33
2018 Heterosexual 52 23 9 7 8 0 1 76 15 118
2018 Prefer not to answer 34 18 11 9 16 0 11 59 29 32

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 44 31 10 5 5 5 1 79 11 150
2020 Prefer not to answer 35 24 10 14 10 7 0 63 26 29
2019 Heterosexual 35 31 14 10 5 5 0 70 16 126
2019 Prefer not to answer 19 18 30 6 24 3 0 38 31 33
2018 Heterosexual 34 22 15 13 10 5 1 60 24 120
2018 Prefer not to answer 14 22 16 21 20 7 0 39 43 32

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 40 29 14 10 5 1 1 70 15 150
2020 Prefer not to answer 35 24 10 21 10 0 0 59 31 29
2019 Heterosexual 32 32 15 11 9 2 0 65 20 126
2019 Prefer not to answer 19 15 30 15 21 0 0 34 36 33
2018 Heterosexual 28 25 12 15 17 2 1 55 33 120
2018 Prefer not to answer 18 19 25 15 22 0 0 38 37 32

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 31 32 15 13 4 4 1 65 18 150
2020 Prefer not to answer 35 28 10 10 13 3 0 65 25 29
2019 Heterosexual 26 30 17 17 8 2 0 57 26 125
2019 Prefer not to answer 18 21 18 18 24 0 0 40 42 33
2018 Heterosexual 22 26 13 20 12 6 2 52 34 120
2018 Prefer not to answer 8 26 22 21 20 4 0 35 42 32

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 33 30 17 9 8 2 1 65 17 150
2020 Prefer not to answer 24 35 21 7 13 0 0 59 20 29
2019 Heterosexual 23 35 14 13 12 3 0 60 26 126
2019 Prefer not to answer 6 21 21 21 27 3 0 28 50 33
2018 Heterosexual 26 33 11 12 15 3 1 61 28 119
2018 Prefer not to answer 4 23 23 21 29 0 0 27 50 32
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 38 30 11 16 5 0 1 68 20 149
2020 Prefer not to answer 31 31 14 7 13 0 4 65 21 29
2019 Heterosexual 36 32 17 9 6 0 0 68 15 125
2019 Prefer not to answer 16 25 19 21 16 0 3 42 38 32
2018 Heterosexual 35 28 15 13 10 0 0 63 22 120
2018 Prefer not to answer 27 24 21 8 20 0 0 51 29 32

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 42 41 3 11 3 0 0 82 14 149
2020 Prefer not to answer 28 52 13 7 0 0 0 80 7 29
2019 Heterosexual 41 40 10 7 2 0 1 82 8 125
2019 Prefer not to answer 28 28 15 16 13 0 0 57 28 32
2018 Heterosexual 35 40 11 8 5 0 0 75 13 120
2018 Prefer not to answer 29 35 14 8 14 0 0 64 22 32

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 54 29 8 5 3 0 1 84 8 149
2020 Prefer not to answer 42 17 17 3 10 7 4 65 16 29
2019 Heterosexual 57 24 7 7 2 0 2 83 10 125
2019 Prefer not to answer 33 15 12 27 9 0 3 50 37 33
2018 Heterosexual 48 28 12 4 7 1 0 77 11 119
2018 Prefer not to answer 22 21 18 8 20 3 8 48 32 32

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 46 30 10 10 3 0 0 77 13 148
2020 Prefer not to answer 42 35 10 13 0 0 0 76 13 29
2019 Heterosexual 42 34 13 9 2 0 0 76 11 126
2019 Prefer not to answer 25 40 15 18 3 0 0 64 21 33
2018 Heterosexual 33 35 8 14 10 0 0 68 24 120
2018 Prefer not to answer 27 26 15 11 17 0 4 55 29 32

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 56 16 15 4 4 2 3 76 9 150
2020 Prefer not to answer 45 17 10 4 14 3 7 69 19 29

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 29 29 17 11 7 4 3 63 19 150
2020 Prefer not to answer 14 32 14 18 17 4 0 49 37 28
2019 Heterosexual 32 37 12 7 8 2 1 72 16 125
2019 Prefer not to answer 6 25 27 12 30 0 0 31 42 33
2018 Heterosexual 25 24 20 10 16 5 0 52 27 120
2018 Prefer not to answer 7 23 8 23 26 10 3 34 56 32

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 14 17 15 21 20 5 9 35 47 150
2020 Prefer not to answer 14 7 21 21 34 3 0 22 57 29
2019 Heterosexual 15 15 19 19 19 3 10 35 43 126
2019 Prefer not to answer 6 15 6 21 48 0 3 22 72 33
2018 Heterosexual 11 17 21 17 26 1 7 31 47 120
2018 Prefer not to answer 3 13 8 15 47 3 11 19 71 32

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 59 22 9 5 3 1 3 83 8 150
2020 Prefer not to answer 66 17 10 3 0 3 0 86 4 29
2019 Heterosexual 61 27 7 2 0 2 2 90 2 125
2019 Prefer not to answer 46 30 12 5 0 0 6 81 6 33

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 56 19 12 6 3 1 4 79 9 149
2020 Prefer not to answer 42 24 17 0 14 3 0 68 14 29
2019 Heterosexual 54 21 14 2 3 3 3 80 5 125
2019 Prefer not to answer 37 15 18 2 21 0 6 56 25 33

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 80 7 3 1 2 2 5 93 3 150
2020 Prefer not to answer 66 7 10 3 7 7 0 78 11 29
2019 Heterosexual 72 7 5 2 4 6 4 88 7 125
2019 Prefer not to answer 55 15 3 5 6 6 9 83 14 33

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 83 5 1 1 1 3 7 97 1 150
2020 Prefer not to answer 82 11 0 4 0 4 0 96 4 28
2019 Heterosexual 82 3 4 0 0 3 8 95 0 124
2019 Prefer not to answer 75 12 0 0 0 3 9 100 0 33

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 40 35 12 10 3 0 1 75 12 149
2020 Prefer not to answer 40 29 14 11 7 0 0 68 17 28
2019 Heterosexual 46 33 7 9 4 0 0 79 13 123
2019 Prefer not to answer 16 41 13 9 18 0 3 58 29 32
2018 Heterosexual 32 35 11 12 9 0 0 68 21 118
2018 Prefer not to answer 34 20 15 6 26 0 0 53 32 32

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 43 29 16 9 2 0 1 73 12 149
2020 Prefer not to answer 38 42 10 0 10 0 0 80 10 29
2019 Heterosexual 41 35 10 8 6 0 0 76 14 125
2019 Prefer not to answer 25 25 10 22 15 0 3 52 38 32
2018 Heterosexual 34 30 18 9 8 0 0 65 17 116
2018 Prefer not to answer 31 8 23 18 19 0 0 39 37 32

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 40 38 11 7 3 0 0 79 10 150
2020 Prefer not to answer 35 31 10 21 3 0 0 66 24 29
2019 Heterosexual 41 41 7 11 0 0 0 82 11 125
2019 Prefer not to answer 23 42 16 6 12 0 0 65 19 31
2018 Heterosexual 36 30 17 11 7 0 0 66 17 118
2018 Prefer not to answer 21 26 20 16 17 0 0 47 33 31

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 26 43 16 11 2 1 0 70 13 149
2020 Prefer not to answer 17 42 24 7 3 4 3 63 11 29
2019 Heterosexual 29 40 16 6 6 4 0 71 13 126
2019 Prefer not to answer 6 43 18 18 12 0 3 50 31 33
2018 Heterosexual 24 33 20 13 7 2 0 59 21 120
2018 Prefer not to answer 19 17 17 19 19 7 3 39 42 32

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 61 24 9 4 1 0 1 86 5 150
2020 Prefer not to answer 42 38 7 3 6 0 3 83 10 29
2019 Heterosexual 57 30 5 5 2 0 0 87 7 126
2019 Prefer not to answer 31 31 28 6 0 0 3 65 6 32
2018 Heterosexual 46 40 4 6 4 0 0 86 10 117
2018 Prefer not to answer 42 29 14 8 3 0 3 73 12 31

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 30 40 18 6 5 0 1 71 11 150
2020 Prefer not to answer 32 18 35 4 11 0 0 50 14 28
2019 Heterosexual 35 28 21 9 6 1 0 64 15 124
2019 Prefer not to answer 18 30 30 14 3 3 0 50 18 33
2018 Heterosexual 32 31 20 15 2 0 0 63 17 118
2018 Prefer not to answer 31 33 14 6 13 0 4 66 19 31

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Heterosexual 40 60 149
2020 Prefer not to answer 55 45 29

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 66 13 9 1 1 2 8 88 2 150
2020 Prefer not to answer 73 14 10 0 0 0 3 90 0 29

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Heterosexual 17 57 25 150
2020 Prefer not to answer 20 52 28 29
2019 Heterosexual 21 49 29 126
2019 Prefer not to answer 21 40 40 33
2018 Heterosexual 16 46 38 119
2018 Prefer not to answer 17 38 45 32

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Heterosexual 24 4 49 8 4 12 26
2018 Heterosexual 48 0 12 20 10 10 19
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 61 28 6 3 1 1 0 90 4 149
2020 Prefer not to answer 55 31 10 3 0 0 0 86 3 29
2019 Heterosexual 66 23 6 5 1 0 0 89 6 125
2019 Prefer not to answer 35 34 18 6 6 0 0 69 13 32
2018 Heterosexual 63 26 4 5 2 0 0 89 7 116
2018 Prefer not to answer 42 39 12 3 4 0 0 81 7 32

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 45 44 7 3 0 0 0 89 3 150
2020 Prefer not to answer 45 31 17 7 0 0 0 76 7 29
2019 Heterosexual 46 38 9 3 3 1 0 85 6 126
2019 Prefer not to answer 24 43 21 8 3 0 0 67 11 33
2018 Heterosexual 46 31 11 7 5 1 0 77 11 120
2018 Prefer not to answer 22 33 27 15 3 0 0 54 18 32

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 7 17 33 27 12 1 3 40 26 150
2020 Prefer not to answer 7 21 32 22 18 0 0 40 28 28
2019 Heterosexual 6 30 33 19 10 1 1 29 37 125
2019 Prefer not to answer 12 21 46 15 6 0 0 22 33 33
2018 Heterosexual 8 23 38 21 7 1 3 28 32 119
2018 Prefer not to answer 15 13 55 14 3 0 0 17 28 30

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 4 7 19 33 32 1 3 68 12 149
2020 Prefer not to answer 14 10 27 24 21 3 0 47 25 29
2019 Heterosexual 3 11 27 30 25 1 1 57 15 124
2019 Prefer not to answer 9 15 42 24 6 3 0 32 25 33
2018 Heterosexual 7 18 29 25 17 2 2 44 26 118
2018 Prefer not to answer 10 29 32 18 8 3 0 27 39 30

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 14 15 29 22 17 0 3 40 29 148
2020 Prefer not to answer 20 17 24 21 17 0 0 38 38 29
2019 Heterosexual 13 11 33 21 17 4 1 40 25 124
2019 Prefer not to answer 26 12 46 6 3 3 3 10 41 33
2018 Heterosexual 13 22 24 22 14 2 3 38 37 116
2018 Prefer not to answer 26 10 32 21 4 3 4 27 38 30

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 10 6 31 29 20 1 3 51 17 148
2020 Prefer not to answer 13 17 38 21 10 0 0 31 31 29
2019 Heterosexual 5 12 36 30 16 1 0 47 17 126
2019 Prefer not to answer 17 15 43 12 6 3 3 20 35 33
2018 Heterosexual 9 17 30 29 12 1 3 42 27 117
2018 Prefer not to answer 23 10 38 26 3 0 0 29 33 31

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 10 19 23 23 19 1 4 45 30 150
2020 Prefer not to answer 17 24 17 35 7 0 0 42 41 29
2019 Heterosexual 13 20 32 20 14 1 1 34 33 125
2019 Prefer not to answer 27 18 31 15 6 3 0 22 46 33
2018 Heterosexual 21 27 32 9 9 1 2 19 49 118
2018 Prefer not to answer 28 27 24 17 0 0 4 18 57 30

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 2 8 21 33 31 3 3 67 11 149
2020 Prefer not to answer 7 24 20 28 17 3 0 47 32 29
2019 Heterosexual 4 12 23 34 19 4 4 58 17 125
2019 Prefer not to answer 9 18 30 30 6 3 3 39 29 33
2018 Heterosexual 13 20 24 26 13 2 3 40 35 117
2018 Prefer not to answer 18 23 39 16 0 0 4 17 43 30

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 11 23 23 22 18 1 3 42 34 150
2020 Prefer not to answer 17 18 39 14 7 0 4 22 37 28
2019 Heterosexual 11 15 38 14 18 4 0 33 28 125
2019 Prefer not to answer 20 24 34 12 3 6 0 16 48 33
2018 Heterosexual 15 19 30 24 8 2 2 33 35 118
2018 Prefer not to answer 22 26 24 14 7 6 0 22 52 30

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 4 9 36 32 17 1 1 50 14 149
2020 Prefer not to answer 6 3 52 24 14 0 0 38 10 29
2019 Heterosexual 3 17 31 36 12 2 0 48 21 125
2019 Prefer not to answer 15 8 27 34 9 3 3 46 25 33

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 21 38 25 11 3 3 0 60 14 148
2020 Prefer not to answer 10 31 21 28 10 0 0 42 37 29
2019 Heterosexual 19 29 23 22 5 2 0 49 27 126
2019 Prefer not to answer 9 18 18 31 17 6 0 29 51 33

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 62 22 7 7 3 0 0 84 10 149
2020 Prefer not to answer 49 17 7 13 14 0 0 66 27 29
2019 Heterosexual 57 20 10 7 4 2 0 79 12 126
2019 Prefer not to answer 30 24 18 12 15 0 0 55 27 33
2018 Heterosexual 47 21 7 13 11 1 0 69 24 119
2018 Prefer not to answer 25 25 14 10 26 0 0 50 36 32

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 71 18 4 4 3 0 1 89 7 148
2020 Prefer not to answer 40 36 7 14 4 0 0 75 17 28
2019 Heterosexual 54 28 4 9 4 1 0 83 13 125
2019 Prefer not to answer 46 27 9 9 9 0 0 73 18 33
2018 Heterosexual 45 31 6 12 6 0 0 76 18 115
2018 Prefer not to answer 32 28 8 17 14 0 0 61 31 32

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 51 33 7 6 3 0 1 85 8 147
2020 Prefer not to answer 49 31 10 3 6 0 0 80 10 29
2019 Heterosexual 55 26 10 7 1 2 0 83 7 125
2019 Prefer not to answer 33 30 15 14 6 0 0 64 21 33
2018 Heterosexual 48 32 11 7 2 1 0 80 9 119
2018 Prefer not to answer 42 27 15 0 13 0 4 71 13 32

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 45 38 11 3 2 1 1 84 5 150
2020 Prefer not to answer 28 38 21 7 3 3 0 68 10 29
2019 Heterosexual 43 36 10 6 4 2 0 80 10 125
2019 Prefer not to answer 19 35 28 9 6 3 0 55 16 32
2018 Heterosexual 41 37 11 2 5 3 1 81 8 119
2018 Prefer not to answer 17 39 24 7 11 3 0 58 18 32

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 49 29 15 3 1 3 0 80 5 150
2020 Prefer not to answer 31 28 17 17 0 7 0 63 18 29
2019 Heterosexual 43 33 11 3 4 5 1 81 8 125
2019 Prefer not to answer 12 43 21 6 8 9 0 61 16 33
2018 Heterosexual 42 34 13 2 3 5 1 81 6 119
2018 Prefer not to answer 15 29 25 9 0 20 3 57 11 32

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 62 26 7 3 2 0 0 88 5 150
2020 Prefer not to answer 29 36 14 11 10 0 0 65 21 28
2019 Heterosexual 59 28 6 5 2 0 0 87 7 123
2019 Prefer not to answer 27 30 21 6 15 0 0 58 21 33
2018 Heterosexual 50 33 8 3 6 0 0 83 9 119
2018 Prefer not to answer 30 39 11 7 14 0 0 69 20 32

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 63 18 9 1 3 5 3 87 4 150
2020 Prefer not to answer 55 24 7 10 0 3 0 83 10 29

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 42 28 19 5 1 6 0 74 6 150
2020 Prefer not to answer 31 24 24 13 0 7 0 60 14 29

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 59 22 9 4 1 4 0 85 6 149
2020 Prefer not to answer 36 29 22 4 3 7 0 70 7 28

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 41 21 15 9 5 5 5 68 15 150
2020 Prefer not to answer 21 24 24 21 6 0 3 47 28 29
2019 Heterosexual 39 19 17 8 11 4 2 62 21 126
2019 Prefer not to answer 15 21 9 18 27 6 3 40 50 33
2018 Heterosexual 27 24 11 14 14 3 7 57 31 119
2018 Prefer not to answer 24 17 11 14 27 4 3 44 44 32

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 38 31 9 12 5 5 1 73 17 149
2020 Prefer not to answer 36 39 14 4 3 4 0 78 7 28
2019 Heterosexual 38 31 14 10 6 1 1 70 16 125
2019 Prefer not to answer 9 30 31 12 15 0 3 41 28 33
2018 Heterosexual 37 35 9 7 8 4 0 74 16 120
2018 Prefer not to answer 13 31 21 19 12 0 3 46 33 32

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 44 30 15 7 1 2 0 75 9 150
2020 Prefer not to answer 29 29 25 14 4 0 0 58 17 28
2019 Heterosexual 38 32 14 10 3 3 0 72 14 124
2019 Prefer not to answer 9 33 21 24 8 3 0 44 34 33
2018 Heterosexual 32 37 13 9 7 1 0 70 17 119
2018 Prefer not to answer 7 34 31 12 14 3 0 42 27 32

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 36 19 14 13 7 9 2 62 22 149
2020 Prefer not to answer 21 14 10 21 20 10 3 40 48 29
2019 Heterosexual 30 23 16 11 9 7 3 59 23 124
2019 Prefer not to answer 3 12 25 18 24 15 3 18 51 33
2018 Heterosexual 28 20 17 13 8 10 4 55 25 120
2018 Prefer not to answer 8 8 24 22 20 15 3 20 51 32

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 46 38 3 13 1 0 0 84 13 150
2020 Prefer not to answer 59 35 0 3 3 0 0 94 6 29

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 58 28 8 3 1 0 1 87 5 150
2020 Prefer not to answer 57 39 0 0 3 0 0 97 3 28
2019 Heterosexual 62 26 5 6 1 0 0 88 7 126
2019 Prefer not to answer 41 38 6 12 3 0 0 79 15 32

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 63 25 4 7 1 0 0 88 7 149
2020 Prefer not to answer 50 39 4 7 0 0 0 90 7 28
2019 Heterosexual 59 29 6 6 1 0 0 88 6 126
2019 Prefer not to answer 24 45 12 12 3 0 3 72 16 33

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 80 13 4 2 1 0 0 93 3 150
2020 Prefer not to answer 83 7 10 0 0 0 0 90 0 29

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 67 22 5 1 1 1 3 92 2 149
2020 Prefer not to answer 52 24 20 3 0 0 0 76 3 29
2019 Heterosexual 72 20 3 1 2 2 0 94 3 126
2019 Prefer not to answer 55 30 9 0 3 3 0 88 3 33

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Heterosexual 8 92 149
2019 Heterosexual 10 90 125
2019 Prefer not to answer 27 73 33
2018 Heterosexual 16 84 120
2018 Prefer not to answer 26 74 32

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 46 54 20

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 51 49 20

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 0 100 12
2018 Heterosexual 0 100 20

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 0 100 12
2018 Heterosexual 0 100 20

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 0 100 12
2018 Heterosexual 0 100 20

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 50 50 20

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 29 71 20

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 31 69 20

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 58 42 12
2018 Heterosexual 49 51 20

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 42 58 12
2018 Heterosexual 25 75 20

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 64 36 20

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 45 55 20

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 0 100 12

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 0 100 12

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 41 59 20

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 46 54 20

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 71 29 20

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 36 64 20

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 46 54 20

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 0 100 17

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 0 100 17

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 0 100 17

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 0 100 17

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 23 16 11 8 5 31 5 62 20 150
2020 Prefer not to answer 21 7 28 3 17 24 0 37 27 29
2019 Heterosexual 16 22 12 5 15 24 6 54 29 126
2019 Prefer not to answer 3 15 18 18 21 21 3 24 52 33
2018 Heterosexual 13 22 8 10 16 26 5 51 37 120
2018 Prefer not to answer 0 16 12 19 23 20 8 23 60 32

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 39 26 16 10 2 7 0 70 13 150
2020 Prefer not to answer 24 21 35 10 6 3 0 47 17 29
2019 Heterosexual 36 27 14 5 11 6 2 68 17 125
2019 Prefer not to answer 16 19 22 19 15 9 0 38 37 32
2018 Heterosexual 33 28 14 14 8 4 0 63 22 118
2018 Prefer not to answer 7 25 25 9 20 12 3 37 34 32

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Heterosexual 4 96 149
2019 Prefer not to answer 21 79 33
2018 Heterosexual 4 96 118
2018 Prefer not to answer 21 79 32

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 29 12 14 1 1 36 6 71 5 150
2020 Prefer not to answer 21 14 24 3 10 24 3 48 19 29
2019 Heterosexual 23 14 20 3 5 28 7 56 13 124
2019 Prefer not to answer 6 12 30 9 9 31 3 28 27 33
2018 Heterosexual 16 15 23 3 4 35 5 50 12 120
2018 Prefer not to answer 5 11 25 5 10 44 0 28 27 32

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 42 28 13 5 1 11 0 79 7 150
2020 Prefer not to answer 21 28 21 7 10 14 0 56 20 29
2019 Heterosexual 44 31 9 2 6 6 1 81 9 126
2019 Prefer not to answer 15 18 30 6 12 18 0 41 22 33
2018 Heterosexual 33 30 21 4 4 8 0 69 8 119
2018 Prefer not to answer 7 22 28 0 16 29 0 39 22 32

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Heterosexual 6 94 150
2020 Prefer not to answer 7 93 28

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Heterosexual 8 92 150
2020 Prefer not to answer 10 90 29
2019 Heterosexual 11 89 126
2019 Prefer not to answer 34 66 33

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Heterosexual 42 58 12

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Heterosexual 83 17 12
2019 Heterosexual 100 0 14

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 50 50 0 0 0 0 0 100 0 10
2019 Heterosexual 64 15 14 7 0 0 0 79 7 14

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 61 25 5 1 3 1 4 90 4 150
2020 Prefer not to answer 42 28 10 7 4 3 7 77 12 29
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 45 28 14 9 2 1 0 74 12 149
2020 Prefer not to answer 17 55 14 10 3 0 0 73 13 29

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 66 26 3 4 0 0 0 93 4 149
2020 Prefer not to answer 66 28 0 3 3 0 0 94 6 29

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 64 27 5 4 1 0 0 91 5 149
2020 Prefer not to answer 68 11 11 4 7 0 0 79 10 28

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 59 28 6 5 0 0 1 88 6 149
2020 Prefer not to answer 50 39 7 0 0 4 0 93 0 28

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 66 22 7 2 1 0 2 90 3 149
2020 Prefer not to answer 59 31 0 0 3 0 7 97 3 29

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 89 8 1 0 0 1 1 99 0 149
2020 Prefer not to answer 86 14 0 0 0 0 0 100 0 29

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 66 30 3 1 0 1 0 96 1 150
2020 Prefer not to answer 55 31 7 4 0 0 3 89 4 29

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 64 21 6 5 3 1 0 86 8 149
2020 Prefer not to answer 48 21 3 3 13 4 7 77 19 29

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 70 20 5 3 1 0 1 90 5 150
2020 Prefer not to answer 49 35 10 0 3 0 3 86 3 29

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Heterosexual 100 0 38

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 28 23 19 24 5 0 0 52 30 38

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 46 43 6 4 1 0 0 89 5 150
2020 Prefer not to answer 21 69 10 0 0 0 0 90 0 29
2019 Heterosexual 41 36 12 6 4 1 0 78 10 126
2019 Prefer not to answer 13 47 16 9 12 3 0 62 22 32
2018 Heterosexual 41 39 11 6 2 1 0 82 7 120
2018 Prefer not to answer 19 35 17 25 4 0 0 54 29 32

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 49 25 9 10 5 2 0 76 15 148
2020 Prefer not to answer 25 28 18 14 11 0 4 55 26 28

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 59 21 10 3 2 4 1 84 6 148
2020 Prefer not to answer 21 41 21 0 6 7 4 70 7 29

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 41 29 14 10 5 1 0 70 15 150
2020 Prefer not to answer 10 45 10 24 10 0 0 55 34 29
2019 Heterosexual 33 29 17 9 11 1 0 63 20 125
2019 Prefer not to answer 3 16 20 39 22 0 0 19 61 31
2018 Heterosexual 30 29 14 14 11 1 0 60 25 119
2018 Prefer not to answer 14 17 23 22 21 3 0 32 44 32

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 23 61 8 5 3 0 0 84 8 38
2019 Heterosexual 18 53 15 11 0 0 3 73 12 33

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 44 28 13 7 7 0 1 72 14 150
2020 Prefer not to answer 31 34 21 3 10 0 0 65 14 29

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 52 24 13 7 3 0 1 76 10 150
2020 Prefer not to answer 17 34 14 21 14 0 0 51 35 29
2019 Heterosexual 44 31 16 2 6 0 0 75 9 126
2019 Prefer not to answer 22 42 12 11 9 0 3 66 21 33
2018 Heterosexual 32 26 20 11 10 0 2 59 21 119
2018 Prefer not to answer 13 34 25 14 15 0 0 47 29 32

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 17 33 22 16 10 0 1 51 26 149
2020 Prefer not to answer 17 10 31 28 13 0 0 28 41 29
2019 Heterosexual 19 31 25 14 12 0 0 49 26 126
2019 Prefer not to answer 3 46 21 9 21 0 0 49 30 33
2018 Heterosexual 15 33 26 16 10 0 1 49 25 118
2018 Prefer not to answer 8 32 25 14 22 0 0 39 36 32

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 31 30 22 7 8 0 1 62 16 150
2020 Prefer not to answer 17 24 45 7 6 0 0 42 13 29
2019 Heterosexual 30 34 20 10 6 0 1 64 16 125
2019 Prefer not to answer 10 50 9 9 18 0 3 62 28 32
2018 Heterosexual 27 35 18 11 8 1 1 63 19 119
2018 Prefer not to answer 17 18 30 13 21 0 0 36 34 32

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 29 20 22 16 10 0 3 51 27 150
2020 Prefer not to answer 24 17 24 21 13 0 0 42 34 29
2019 Heterosexual 19 27 22 18 14 0 0 46 32 126
2019 Prefer not to answer 3 31 15 27 20 0 3 35 50 33
2018 Heterosexual 16 28 26 16 13 1 1 44 29 119
2018 Prefer not to answer 8 14 31 11 29 3 4 24 43 32

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 57 21 11 5 3 0 2 80 8 149
2020 Prefer not to answer 49 34 0 7 6 0 3 86 14 29
2019 Heterosexual 54 26 11 5 2 1 1 82 7 126
2019 Prefer not to answer 34 43 15 0 5 0 3 79 6 33
2018 Heterosexual 58 24 7 5 4 0 3 84 8 119
2018 Prefer not to answer 31 34 21 7 3 0 4 68 10 31

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 39 32 15 8 5 0 1 71 13 150
2020 Prefer not to answer 28 31 21 13 4 0 3 61 17 29
2019 Heterosexual 43 30 17 7 3 0 0 73 10 125
2019 Prefer not to answer 31 37 12 12 5 0 3 69 18 33
2018 Heterosexual 36 31 17 9 4 0 2 69 14 117
2018 Prefer not to answer 32 21 25 6 10 0 6 56 17 32

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 37 28 14 9 5 0 6 69 16 149
2020 Prefer not to answer 42 21 20 14 3 0 0 63 17 29

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 38 30 15 9 4 1 3 71 13 150
2020 Prefer not to answer 31 28 17 17 7 0 0 59 24 29
2019 Heterosexual 41 32 18 7 2 0 0 73 10 126
2019 Prefer not to answer 16 28 22 19 15 0 0 44 34 32
2018 Heterosexual 35 27 18 10 8 1 1 63 19 119
2018 Prefer not to answer 16 34 14 19 17 0 0 50 36 32

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 37 30 16 9 7 0 2 68 16 149
2020 Prefer not to answer 24 28 28 17 4 0 0 52 20 29
2019 Heterosexual 23 45 19 9 3 1 0 68 12 125
2019 Prefer not to answer 19 28 25 9 15 3 0 49 25 32
2018 Heterosexual 28 33 19 12 5 1 2 63 17 119
2018 Prefer not to answer 10 44 20 11 15 0 0 53 27 32

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 46 26 13 7 5 0 2 73 13 150
2020 Prefer not to answer 25 21 36 10 7 0 0 47 17 28
2019 Heterosexual 46 29 17 7 2 0 0 75 8 126
2019 Prefer not to answer 25 13 35 9 18 0 0 38 27 32
2018 Heterosexual 41 26 13 13 5 0 2 68 18 118
2018 Prefer not to answer 20 34 25 5 14 3 0 55 20 32

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 57 17 8 10 6 1 2 75 17 150
2020 Prefer not to answer 43 21 22 0 14 0 0 64 14 28
2019 Heterosexual 56 21 11 6 5 0 0 78 11 126
2019 Prefer not to answer 35 16 16 13 21 0 0 50 34 32

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 33 32 17 11 6 1 1 66 17 150
2020 Prefer not to answer 21 38 21 10 10 0 0 59 20 29

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 45 30 12 7 3 1 3 78 10 150
2020 Prefer not to answer 21 42 21 7 10 0 0 62 17 29
2019 Heterosexual 49 28 16 2 4 0 0 77 7 125
2019 Prefer not to answer 32 41 16 6 6 0 0 72 12 32
2018 Heterosexual 37 35 16 7 3 0 2 73 10 119
2018 Prefer not to answer 27 33 18 16 6 0 0 60 22 32

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 64 23 7 1 2 0 2 90 3 150
2020 Prefer not to answer 50 36 4 7 3 0 0 86 10 28
2019 Heterosexual 72 13 12 1 2 0 0 85 2 123
2019 Prefer not to answer 49 33 6 7 6 0 0 81 12 31
2018 Heterosexual 63 22 8 1 3 0 3 88 4 118
2018 Prefer not to answer 30 31 18 12 7 0 3 62 20 32

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 51 30 11 5 2 0 1 82 7 150
2020 Prefer not to answer 11 56 26 0 7 0 0 67 7 27

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 82 7 3 1 1 1 6 96 1 149
2020 Prefer not to answer 79 4 14 0 3 0 0 83 3 28
2019 Heterosexual 81 9 4 0 0 1 5 96 0 123
2019 Prefer not to answer 84 6 3 0 3 3 0 93 3 31
2018 Heterosexual 80 10 2 2 1 0 6 96 3 119
2018 Prefer not to answer 68 19 10 0 0 0 3 90 0 32

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 80 8 4 1 1 1 3 93 3 148
2020 Prefer not to answer 63 11 14 4 4 0 4 77 8 27
2019 Heterosexual 72 13 4 3 7 1 0 86 10 126
2019 Prefer not to answer 43 21 12 8 12 0 3 66 21 33
2018 Heterosexual 61 17 7 3 7 0 4 82 10 119
2018 Prefer not to answer 41 15 18 4 17 3 3 59 22 32

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 78 13 3 2 1 1 1 94 4 148
2020 Prefer not to answer 54 32 7 4 4 0 0 86 7 28
2019 Heterosexual 64 19 11 3 2 0 0 83 6 126
2019 Prefer not to answer 55 22 12 3 5 0 3 79 9 33
2018 Heterosexual 61 19 9 3 4 0 3 83 7 119
2018 Prefer not to answer 41 24 20 0 12 0 3 66 13 32

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 70 10 8 4 5 1 2 83 9 150
2020 Prefer not to answer 45 22 7 7 15 4 0 69 23 27
2019 Heterosexual 66 14 11 2 6 0 1 81 8 126
2019 Prefer not to answer 47 6 28 6 9 0 3 55 16 32
2018 Heterosexual 51 20 9 10 6 0 4 74 17 117
2018 Prefer not to answer 30 17 18 13 19 0 3 48 34 32

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 67 8 2 2 1 1 20 94 4 149
2020 Prefer not to answer 39 18 7 7 4 0 25 77 14 28
2019 Heterosexual 63 10 5 1 1 0 20 92 2 125
2019 Prefer not to answer 58 3 5 3 3 0 28 84 8 33
2018 Heterosexual 50 12 6 4 1 0 28 86 7 119
2018 Prefer not to answer 40 15 4 0 9 0 31 81 14 32

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 76 14 6 0 0 1 3 94 0 150
2020 Prefer not to answer 62 24 10 0 0 0 3 90 0 29
2019 Heterosexual 79 15 1 2 1 0 2 96 3 125
2019 Prefer not to answer 73 13 9 0 0 0 6 91 0 32
2018 Heterosexual 75 16 3 2 0 0 3 95 2 118
2018 Prefer not to answer 54 21 8 4 3 0 9 83 7 32

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 79 13 4 1 0 1 2 94 1 150
2020 Prefer not to answer 62 24 7 3 0 0 3 89 4 29
2019 Heterosexual 81 11 4 1 2 0 1 93 2 125
2019 Prefer not to answer 72 21 0 0 0 3 3 100 0 32
2018 Heterosexual 72 19 2 2 3 0 3 93 4 119
2018 Prefer not to answer 65 12 4 7 7 0 5 82 14 32

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 55 25 7 6 3 0 3 83 10 150
2020 Prefer not to answer 38 48 7 7 0 0 0 86 7 29
2019 Heterosexual 65 21 9 4 1 0 0 86 5 126
2019 Prefer not to answer 50 28 13 0 3 6 0 83 3 32
2018 Heterosexual 54 25 13 5 1 0 3 81 6 118
2018 Prefer not to answer 41 31 13 7 7 0 3 73 14 32

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 35 39 20 5 1 0 0 74 7 149
2020 Prefer not to answer 28 38 24 10 0 0 0 65 10 29

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 20 32 34 8 5 0 0 52 14 148
2020 Prefer not to answer 10 35 31 17 7 0 0 45 24 29
2019 Heterosexual 21 32 32 11 3 1 0 53 14 126
2019 Prefer not to answer 6 23 36 23 12 0 0 29 35 31
2018 Heterosexual 16 36 32 10 6 0 0 51 16 120
2018 Prefer not to answer 4 42 26 12 16 0 0 46 28 32

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 10 15 32 27 16 0 0 43 26 148
2020 Prefer not to answer 7 27 35 24 7 0 0 31 34 29
2019 Heterosexual 5 14 33 33 15 0 0 48 19 125
2019 Prefer not to answer 12 25 28 31 3 0 0 35 37 32
2018 Heterosexual 7 17 32 30 12 0 1 43 25 119
2018 Prefer not to answer 9 29 30 22 8 3 0 30 38 32
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 29 51 19 0 63 37 150
2020 Prefer not to answer 31 45 24 0 59 41 29

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Heterosexual 50 50 44

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 63 13 6 5 3 1 9 84 10 150
2020 Prefer not to answer 42 14 14 10 10 4 7 62 23 29
2019 Heterosexual 59 10 8 7 6 2 8 76 14 125
2019 Prefer not to answer 36 18 12 9 5 6 12 67 18 33
2018 Heterosexual 58 9 7 5 6 1 14 79 13 120
2018 Prefer not to answer 53 0 6 14 20 0 7 57 37 31

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 32 14 21 16 11 2 5 49 29 44

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Heterosexual 18 18 16 16 27 0 5 38 45 44
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