2020 Public Service Employee Survey Results by Theme for Transportation Safety Board of Canada by Question 108. In total, how many years have you been working in the federal public service?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 44 45 4 7 0 0 0 89 7 27
2020 3 to 10 years in the federal public service 61 18 10 6 2 2 0 81 8 49
2020 11 to 20 years in the federal public service 46 35 7 9 3 0 0 81 12 68
2020 More than 20 years in the federal public service 48 35 8 5 5 0 0 82 10 40
2019 Less than 3 years in the federal public service 65 11 12 4 8 0 0 76 12 26
2019 3 to 10 years in the federal public service 52 23 16 9 0 0 0 75 9 44
2019 11 to 20 years in the federal public service 48 31 12 5 4 0 0 79 9 56
2019 More than 20 years in the federal public service 60 33 3 3 2 0 0 92 5 38
2018 Less than 3 years in the federal public service 56 30 5 5 5 0 0 86 10 19
2018 3 to 10 years in the federal public service 44 34 4 11 6 0 0 78 18 45
2018 11 to 20 years in the federal public service 41 35 9 12 3 0 0 76 15 57
2018 More than 20 years in the federal public service 56 24 9 12 0 0 0 79 12 32
2017 Less than 3 years in the federal public service 35 48 5 9 5 0 0 82 13 22
2017 3 to 10 years in the federal public service 52 32 3 9 5 0 0 83 14 61
2017 11 to 20 years in the federal public service 42 33 20 2 3 0 0 75 5 60
2017 More than 20 years in the federal public service 41 37 9 5 7 0 0 78 12 40
2014 Less than 3 years in the federal public service 71 22 7 0 0 0 0 93 0 14
2014 3 to 10 years in the federal public service 35 44 8 13 0 0 0 79 13 52
2014 11 to 20 years in the federal public service 42 30 12 12 3 0 0 72 16 57
2014 More than 20 years in the federal public service 50 36 6 6 2 0 0 86 8 51

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 31 58 8 4 0 0 0 89 4 26
2020 3 to 10 years in the federal public service 45 33 10 6 4 2 0 79 11 49
2020 11 to 20 years in the federal public service 29 39 10 10 12 0 0 68 22 69
2020 More than 20 years in the federal public service 45 30 10 10 5 0 0 75 15 40
2019 Less than 3 years in the federal public service 58 26 4 12 0 0 0 84 12 26
2019 3 to 10 years in the federal public service 31 48 10 10 2 0 0 78 12 42
2019 11 to 20 years in the federal public service 42 27 11 11 9 0 0 69 20 55
2019 More than 20 years in the federal public service 33 43 8 8 8 0 0 76 16 38
2018 Less than 3 years in the federal public service 51 39 5 0 5 0 0 90 5 19
2018 3 to 10 years in the federal public service 31 30 15 13 11 0 0 61 24 45
2018 11 to 20 years in the federal public service 28 31 14 12 14 0 0 59 26 56
2018 More than 20 years in the federal public service 32 27 15 9 17 0 0 59 26 31
2017 Less than 3 years in the federal public service 35 43 9 9 5 0 0 77 13 22
2017 3 to 10 years in the federal public service 41 31 12 11 6 0 0 72 17 61
2017 11 to 20 years in the federal public service 24 35 19 13 10 0 0 58 23 60
2017 More than 20 years in the federal public service 29 38 5 12 15 0 0 68 27 40

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 58 27 15 0 0 0 0 85 0 26
2020 3 to 10 years in the federal public service 65 25 6 4 0 0 0 90 4 49
2020 11 to 20 years in the federal public service 62 25 9 3 1 0 0 87 4 68
2020 More than 20 years in the federal public service 74 20 3 3 0 0 0 95 3 38
2019 Less than 3 years in the federal public service 65 15 12 8 0 0 0 80 8 26
2019 3 to 10 years in the federal public service 72 14 12 2 0 0 0 86 2 43
2019 11 to 20 years in the federal public service 59 23 13 3 2 0 0 82 5 56
2019 More than 20 years in the federal public service 76 19 3 0 3 0 0 95 3 38
2018 Less than 3 years in the federal public service 68 23 10 0 0 0 0 90 0 19
2018 3 to 10 years in the federal public service 70 26 0 2 2 0 0 96 4 44
2018 11 to 20 years in the federal public service 46 34 10 9 2 0 0 80 10 57
2018 More than 20 years in the federal public service 76 24 0 0 0 0 0 100 0 31
2017 Less than 3 years in the federal public service 56 30 10 0 5 0 0 86 5 21
2017 3 to 10 years in the federal public service 67 24 3 6 0 0 0 91 6 61
2017 11 to 20 years in the federal public service 51 37 9 1 2 0 0 88 3 60
2017 More than 20 years in the federal public service 68 20 9 3 0 0 0 88 3 40
2014 Less than 3 years in the federal public service 71 22 7 0 0 0 0 93 0 14
2014 3 to 10 years in the federal public service 50 42 6 2 0 0 0 92 2 52
2014 11 to 20 years in the federal public service 65 24 5 5 0 0 0 89 5 57
2014 More than 20 years in the federal public service 79 19 0 0 2 0 0 98 2 50

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 56 41 0 4 0 0 0 96 4 27
2020 3 to 10 years in the federal public service 59 23 10 8 0 0 0 81 8 49
2020 11 to 20 years in the federal public service 42 45 9 4 0 0 0 87 4 69
2020 More than 20 years in the federal public service 55 27 12 2 3 0 0 83 5 40
2019 Less than 3 years in the federal public service 61 16 12 12 0 0 0 76 12 26
2019 3 to 10 years in the federal public service 58 22 13 7 0 0 0 80 7 45
2019 11 to 20 years in the federal public service 43 43 10 2 2 0 0 86 4 56
2019 More than 20 years in the federal public service 63 27 5 5 0 0 0 90 5 38
2018 Less than 3 years in the federal public service 67 14 10 5 5 0 0 81 9 19
2018 3 to 10 years in the federal public service 46 39 8 6 0 0 0 85 6 45
2018 11 to 20 years in the federal public service 35 41 13 6 4 0 0 76 10 57
2018 More than 20 years in the federal public service 59 32 6 3 0 0 0 91 3 31
2017 Less than 3 years in the federal public service 55 27 5 5 9 0 0 82 13 22
2017 3 to 10 years in the federal public service 52 30 10 6 2 0 0 82 8 61
2017 11 to 20 years in the federal public service 42 38 14 5 1 0 0 80 6 60
2017 More than 20 years in the federal public service 60 20 12 5 2 0 0 81 7 40
2014 Less than 3 years in the federal public service 78 15 7 0 0 0 0 93 0 14
2014 3 to 10 years in the federal public service 43 45 6 5 0 0 0 88 5 52
2014 11 to 20 years in the federal public service 35 37 16 9 3 0 0 72 12 57
2014 More than 20 years in the federal public service 65 24 4 4 2 0 0 89 6 50

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 70 22 7 0 0 0 0 93 0 27
2020 3 to 10 years in the federal public service 55 21 10 9 4 0 0 77 13 47
2020 11 to 20 years in the federal public service 38 31 18 9 4 0 0 69 13 68
2020 More than 20 years in the federal public service 52 26 8 8 7 0 0 77 15 40
2019 Less than 3 years in the federal public service 69 23 4 4 0 0 0 92 4 26
2019 3 to 10 years in the federal public service 38 38 16 7 2 0 0 76 9 45
2019 11 to 20 years in the federal public service 36 36 13 11 5 0 0 72 16 56
2019 More than 20 years in the federal public service 38 24 11 16 10 0 0 62 27 38
2018 Less than 3 years in the federal public service 80 15 0 0 5 0 0 95 5 18
2018 3 to 10 years in the federal public service 41 17 23 7 11 0 0 59 18 45
2018 11 to 20 years in the federal public service 31 25 24 7 12 2 0 57 19 58
2018 More than 20 years in the federal public service 40 23 21 6 11 0 0 62 17 31
2017 Less than 3 years in the federal public service 48 25 5 13 9 0 0 73 23 22
2017 3 to 10 years in the federal public service 41 27 15 11 6 0 0 68 17 61
2017 11 to 20 years in the federal public service 30 26 24 12 8 0 0 56 20 60
2017 More than 20 years in the federal public service 38 22 10 7 18 4 0 63 26 40
2014 Less than 3 years in the federal public service 71 7 22 0 0 0 0 78 0 14
2014 3 to 10 years in the federal public service 49 25 17 6 2 2 0 75 8 53
2014 11 to 20 years in the federal public service 35 29 9 21 7 0 0 63 28 57
2014 More than 20 years in the federal public service 49 27 12 2 8 2 0 78 10 51

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 63 30 7 0 0 0 0 93 0 27
2020 3 to 10 years in the federal public service 59 22 10 6 2 0 0 81 8 49
2020 11 to 20 years in the federal public service 37 26 24 7 6 0 0 63 13 68
2020 More than 20 years in the federal public service 49 30 8 8 5 0 0 80 13 40
2019 Less than 3 years in the federal public service 73 15 8 4 0 0 0 88 4 26
2019 3 to 10 years in the federal public service 36 38 20 4 2 0 0 73 7 45
2019 11 to 20 years in the federal public service 37 36 11 9 7 0 0 73 16 56
2019 More than 20 years in the federal public service 39 25 8 20 8 0 0 64 28 37
2018 Less than 3 years in the federal public service 65 26 5 5 0 0 0 90 5 19
2018 3 to 10 years in the federal public service 35 28 20 11 6 0 0 63 18 45
2018 11 to 20 years in the federal public service 27 31 19 10 12 0 0 59 22 58
2018 More than 20 years in the federal public service 36 29 18 6 11 0 0 65 17 31
2017 Less than 3 years in the federal public service 59 14 0 18 9 0 0 73 27 22
2017 3 to 10 years in the federal public service 39 32 15 9 5 0 0 71 14 61
2017 11 to 20 years in the federal public service 29 36 12 12 11 0 0 65 23 60
2017 More than 20 years in the federal public service 36 28 5 12 15 4 0 67 28 40
2014 Less than 3 years in the federal public service 64 15 22 0 0 0 0 78 0 14
2014 3 to 10 years in the federal public service 44 36 9 9 0 2 0 81 10 53
2014 11 to 20 years in the federal public service 31 32 12 14 10 0 0 63 24 57
2014 More than 20 years in the federal public service 47 31 10 4 8 0 0 78 12 51

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 59 33 7 0 0 0 0 93 0 27
2020 3 to 10 years in the federal public service 55 17 6 10 8 0 4 75 19 49
2020 11 to 20 years in the federal public service 47 21 10 16 1 3 1 71 18 68
2020 More than 20 years in the federal public service 52 28 7 10 2 0 0 80 12 40
2019 Less than 3 years in the federal public service 53 19 12 8 4 4 0 76 12 26
2019 3 to 10 years in the federal public service 35 31 13 9 2 5 5 73 12 45
2019 11 to 20 years in the federal public service 41 29 11 9 9 2 0 71 18 56
2019 More than 20 years in the federal public service 38 30 14 11 8 0 0 68 19 38
2018 Less than 3 years in the federal public service 45 21 19 5 5 0 6 70 10 19
2018 3 to 10 years in the federal public service 36 24 15 10 7 5 3 65 18 45
2018 11 to 20 years in the federal public service 36 18 22 11 12 2 0 55 23 58
2018 More than 20 years in the federal public service 47 21 9 12 3 3 4 74 17 31
2017 Less than 3 years in the federal public service 38 23 13 18 5 0 4 63 24 22
2017 3 to 10 years in the federal public service 42 24 9 6 8 8 3 75 15 61
2017 11 to 20 years in the federal public service 34 30 10 11 10 3 1 67 22 60
2017 More than 20 years in the federal public service 33 30 13 12 8 4 0 66 20 40
2014 Less than 3 years in the federal public service 64 7 15 7 0 7 0 76 8 14
2014 3 to 10 years in the federal public service 42 22 17 13 2 4 0 67 16 53
2014 11 to 20 years in the federal public service 36 19 19 9 14 2 2 57 23 57
2014 More than 20 years in the federal public service 43 34 12 8 4 0 0 77 12 51
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 56 26 11 0 4 0 4 85 4 27
2020 3 to 10 years in the federal public service 55 25 8 2 2 0 8 87 4 49
2020 11 to 20 years in the federal public service 52 28 9 6 6 0 0 80 12 69
2020 More than 20 years in the federal public service 55 33 5 3 3 0 3 89 5 40
2019 Less than 3 years in the federal public service 73 11 12 0 4 0 0 84 4 26
2019 3 to 10 years in the federal public service 46 18 11 9 2 5 9 75 13 45
2019 11 to 20 years in the federal public service 47 30 11 7 2 2 2 79 9 56
2019 More than 20 years in the federal public service 60 24 5 0 0 0 10 95 0 38

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 48 30 15 4 4 0 0 78 7 27
2020 3 to 10 years in the federal public service 69 19 6 4 2 0 0 88 6 49
2020 11 to 20 years in the federal public service 56 20 13 6 4 0 0 77 10 69
2020 More than 20 years in the federal public service 55 30 10 0 3 0 3 87 3 40
2019 Less than 3 years in the federal public service 69 19 8 0 4 0 0 88 4 26
2019 3 to 10 years in the federal public service 61 16 9 9 2 2 0 79 12 44
2019 11 to 20 years in the federal public service 47 19 8 15 11 0 0 66 26 53
2019 More than 20 years in the federal public service 58 20 3 6 11 0 3 80 17 37
2018 Less than 3 years in the federal public service 71 24 0 5 0 0 0 95 5 17
2018 3 to 10 years in the federal public service 41 29 8 9 13 0 0 70 22 45
2018 11 to 20 years in the federal public service 38 32 9 14 7 0 0 71 21 57
2018 More than 20 years in the federal public service 55 18 3 9 7 0 8 79 18 32
2017 Less than 3 years in the federal public service 60 21 5 5 9 0 0 81 14 22
2017 3 to 10 years in the federal public service 56 18 14 7 5 0 0 74 12 61
2017 11 to 20 years in the federal public service 42 18 22 13 5 0 0 60 18 60
2017 More than 20 years in the federal public service 45 25 5 12 10 0 3 72 23 40
2014 Less than 3 years in the federal public service 43 35 22 0 0 0 0 78 0 14
2014 3 to 10 years in the federal public service 45 29 13 11 2 0 0 73 14 52
2014 11 to 20 years in the federal public service 40 35 2 9 10 5 0 78 20 57
2014 More than 20 years in the federal public service 39 31 14 4 8 2 2 73 13 51

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 59 26 4 4 4 0 4 88 8 27
2020 3 to 10 years in the federal public service 65 19 6 4 2 2 2 87 6 49
2020 11 to 20 years in the federal public service 69 10 10 6 4 0 0 80 10 69
2020 More than 20 years in the federal public service 67 20 7 3 0 0 3 90 3 40
2019 Less than 3 years in the federal public service 76 8 4 8 0 0 4 88 8 26
2019 3 to 10 years in the federal public service 71 15 4 7 2 0 0 87 9 45
2019 11 to 20 years in the federal public service 45 23 15 12 5 0 0 68 18 56
2019 More than 20 years in the federal public service 68 22 3 5 0 0 3 92 5 38
2018 Less than 3 years in the federal public service 74 12 5 5 5 0 0 85 10 18
2018 3 to 10 years in the federal public service 50 16 10 15 9 0 0 66 24 45
2018 11 to 20 years in the federal public service 37 28 11 7 14 0 3 66 22 57
2018 More than 20 years in the federal public service 52 26 6 3 4 0 8 85 8 32
2017 Less than 3 years in the federal public service 68 9 5 9 9 0 0 77 18 22
2017 3 to 10 years in the federal public service 56 21 11 6 6 0 0 77 12 61
2017 11 to 20 years in the federal public service 41 22 15 10 11 0 0 63 21 59
2017 More than 20 years in the federal public service 51 26 2 5 10 0 5 82 16 39
2014 Less than 3 years in the federal public service 64 22 7 7 0 0 0 86 7 14
2014 3 to 10 years in the federal public service 41 38 6 10 4 2 0 80 14 52
2014 11 to 20 years in the federal public service 45 21 9 9 17 0 0 66 26 57
2014 More than 20 years in the federal public service 53 23 10 6 6 0 2 78 12 51

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 70 26 4 0 0 0 0 96 0 27
2020 3 to 10 years in the federal public service 53 25 8 4 6 4 0 81 11 49
2020 11 to 20 years in the federal public service 27 30 19 9 7 7 0 62 17 69
2020 More than 20 years in the federal public service 37 36 8 8 5 5 2 78 13 40
2019 Less than 3 years in the federal public service 57 15 16 4 0 8 0 79 4 26
2019 3 to 10 years in the federal public service 29 29 22 5 9 7 0 62 14 45
2019 11 to 20 years in the federal public service 25 34 20 9 10 2 0 60 20 56
2019 More than 20 years in the federal public service 24 27 11 22 10 6 0 54 34 38
2018 Less than 3 years in the federal public service 58 0 11 5 5 15 6 74 12 19
2018 3 to 10 years in the federal public service 31 20 17 13 11 7 0 56 26 45
2018 11 to 20 years in the federal public service 18 32 19 17 14 0 0 50 31 58
2018 More than 20 years in the federal public service 35 25 6 15 13 6 0 64 30 32
2017 Less than 3 years in the federal public service 35 34 9 14 5 5 0 72 19 22
2017 3 to 10 years in the federal public service 22 33 12 15 10 8 0 59 28 61
2017 11 to 20 years in the federal public service 15 31 20 17 10 8 0 49 29 60
2017 More than 20 years in the federal public service 23 30 7 10 18 12 0 60 31 40
2014 Less than 3 years in the federal public service 50 29 7 0 0 14 0 92 0 14
2014 3 to 10 years in the federal public service 35 31 6 17 2 10 0 73 21 52
2014 11 to 20 years in the federal public service 23 30 14 19 7 7 0 57 28 57
2014 More than 20 years in the federal public service 33 34 10 12 4 8 0 72 17 51

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 70 7 7 11 4 0 0 78 15 27
2020 3 to 10 years in the federal public service 42 33 10 6 6 2 0 77 13 49
2020 11 to 20 years in the federal public service 29 27 19 17 6 1 0 57 24 69
2020 More than 20 years in the federal public service 29 43 13 5 7 0 2 74 13 40
2019 Less than 3 years in the federal public service 57 11 16 12 0 4 0 72 12 26
2019 3 to 10 years in the federal public service 22 33 25 7 13 0 0 56 20 45
2019 11 to 20 years in the federal public service 21 34 16 16 13 0 0 55 28 56
2019 More than 20 years in the federal public service 24 27 14 19 13 3 0 53 33 38
2018 Less than 3 years in the federal public service 54 11 5 5 9 10 6 77 17 19
2018 3 to 10 years in the federal public service 23 26 18 10 22 0 0 49 33 45
2018 11 to 20 years in the federal public service 14 27 20 22 17 0 0 41 39 58
2018 More than 20 years in the federal public service 36 24 3 18 16 3 0 62 35 32
2017 Less than 3 years in the federal public service 32 36 4 19 9 0 0 68 28 22
2017 3 to 10 years in the federal public service 19 27 18 18 18 0 0 46 36 61
2017 11 to 20 years in the federal public service 17 28 20 18 15 2 0 46 34 60
2017 More than 20 years in the federal public service 26 22 12 7 28 5 0 51 37 40
2014 Less than 3 years in the federal public service 57 28 0 0 7 7 0 92 8 14
2014 3 to 10 years in the federal public service 29 31 13 17 4 6 0 63 22 52
2014 11 to 20 years in the federal public service 22 35 9 17 17 0 0 57 35 57
2014 More than 20 years in the federal public service 25 31 18 16 8 2 0 57 24 51

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 48 22 11 11 0 7 0 76 12 27
2020 3 to 10 years in the federal public service 38 29 14 8 4 6 0 71 13 49
2020 11 to 20 years in the federal public service 26 29 17 19 7 1 0 56 27 69
2020 More than 20 years in the federal public service 22 44 13 7 7 5 2 70 16 40
2019 Less than 3 years in the federal public service 56 11 12 12 4 4 0 70 17 25
2019 3 to 10 years in the federal public service 20 26 22 18 13 0 0 47 31 45
2019 11 to 20 years in the federal public service 12 38 20 19 9 2 0 51 29 56
2019 More than 20 years in the federal public service 22 29 11 22 16 0 0 51 38 38
2018 Less than 3 years in the federal public service 38 25 0 10 5 10 13 82 18 19
2018 3 to 10 years in the federal public service 19 19 19 15 18 10 0 41 37 45
2018 11 to 20 years in the federal public service 12 26 19 32 9 3 0 39 42 58
2018 More than 20 years in the federal public service 22 35 6 18 16 3 0 59 35 32
2017 Less than 3 years in the federal public service 24 31 14 18 9 4 0 57 28 22
2017 3 to 10 years in the federal public service 13 22 23 23 15 5 0 37 40 61
2017 11 to 20 years in the federal public service 17 19 16 32 13 3 0 37 46 60
2017 More than 20 years in the federal public service 20 26 15 10 23 7 0 49 35 40
2014 Less than 3 years in the federal public service 28 43 7 0 7 14 0 83 8 14
2014 3 to 10 years in the federal public service 23 23 17 27 4 6 0 49 33 52
2014 11 to 20 years in the federal public service 12 35 19 21 10 3 0 48 32 57
2014 More than 20 years in the federal public service 19 33 10 24 6 8 0 57 32 51

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 45 33 7 4 7 4 0 81 12 27
2020 3 to 10 years in the federal public service 45 18 21 10 4 2 0 64 15 49
2020 11 to 20 years in the federal public service 22 32 20 10 13 1 1 55 24 69
2020 More than 20 years in the federal public service 26 44 13 8 7 0 2 71 15 40
2019 Less than 3 years in the federal public service 43 19 4 15 12 8 0 66 30 26
2019 3 to 10 years in the federal public service 13 44 13 11 13 5 0 60 26 45
2019 11 to 20 years in the federal public service 19 21 25 16 16 2 0 42 33 56
2019 More than 20 years in the federal public service 14 43 8 14 21 0 0 57 35 38
2018 Less than 3 years in the federal public service 51 19 10 10 5 0 6 75 15 19
2018 3 to 10 years in the federal public service 20 20 13 16 26 5 0 42 44 45
2018 11 to 20 years in the federal public service 10 41 19 18 12 0 0 51 30 58
2018 More than 20 years in the federal public service 25 40 9 3 20 3 0 67 24 31
2017 Less than 3 years in the federal public service 20 30 23 9 18 0 0 50 27 22
2017 3 to 10 years in the federal public service 19 31 13 14 20 3 0 52 35 61
2017 11 to 20 years in the federal public service 17 29 24 15 15 0 0 46 30 60
2017 More than 20 years in the federal public service 22 28 13 15 20 3 0 51 36 40
2014 Less than 3 years in the federal public service 50 29 0 0 7 14 0 92 8 14
2014 3 to 10 years in the federal public service 28 16 12 27 8 10 0 48 39 51
2014 11 to 20 years in the federal public service 18 26 19 17 15 5 0 46 34 57
2014 More than 20 years in the federal public service 19 31 20 12 12 6 0 54 25 51
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 54 19 27 0 0 0 0 73 0 26
2020 3 to 10 years in the federal public service 45 26 12 12 2 0 2 73 15 49
2020 11 to 20 years in the federal public service 25 35 12 19 10 0 0 59 29 69
2020 More than 20 years in the federal public service 38 35 5 15 5 0 3 74 21 40
2019 Less than 3 years in the federal public service 54 27 19 0 0 0 0 81 0 26
2019 3 to 10 years in the federal public service 26 39 16 7 12 0 0 65 19 43
2019 11 to 20 years in the federal public service 27 28 18 19 7 0 0 55 27 56
2019 More than 20 years in the federal public service 26 35 14 9 14 0 3 62 23 38
2018 Less than 3 years in the federal public service 47 39 10 0 5 0 0 86 5 19
2018 3 to 10 years in the federal public service 36 21 17 17 9 0 0 57 26 45
2018 11 to 20 years in the federal public service 26 26 16 14 17 0 0 53 31 58
2018 More than 20 years in the federal public service 35 28 18 12 7 0 0 63 19 32
2017 Less than 3 years in the federal public service 37 23 18 9 9 4 0 62 19 22
2017 3 to 10 years in the federal public service 33 34 7 15 10 0 0 67 26 61
2017 11 to 20 years in the federal public service 19 35 17 18 8 0 1 56 27 60
2017 More than 20 years in the federal public service 24 30 14 16 14 0 3 55 31 40
2014 Less than 3 years in the federal public service 64 14 15 7 0 0 0 78 7 14
2014 3 to 10 years in the federal public service 27 33 22 15 4 0 0 60 19 52
2014 11 to 20 years in the federal public service 25 30 10 16 17 2 0 56 34 57
2014 More than 20 years in the federal public service 24 31 17 16 12 0 0 55 27 51

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 35 50 8 4 4 0 0 85 8 26
2020 3 to 10 years in the federal public service 55 33 0 12 0 0 0 88 12 49
2020 11 to 20 years in the federal public service 29 45 10 12 4 0 0 74 16 69
2020 More than 20 years in the federal public service 44 43 2 5 5 0 0 88 10 40
2019 Less than 3 years in the federal public service 65 16 8 12 0 0 0 81 12 26
2019 3 to 10 years in the federal public service 37 39 12 5 7 0 0 76 12 43
2019 11 to 20 years in the federal public service 30 36 14 16 4 0 0 66 19 56
2019 More than 20 years in the federal public service 33 54 8 3 0 0 3 89 3 38
2018 Less than 3 years in the federal public service 51 38 0 11 0 0 0 89 11 19
2018 3 to 10 years in the federal public service 26 46 13 2 14 0 0 72 16 45
2018 11 to 20 years in the federal public service 30 37 16 13 4 0 0 66 17 58
2018 More than 20 years in the federal public service 41 41 6 12 0 0 0 82 12 32
2017 Less than 3 years in the federal public service 34 43 5 14 5 0 0 77 19 22
2017 3 to 10 years in the federal public service 29 38 12 13 9 0 0 66 22 61
2017 11 to 20 years in the federal public service 28 41 14 13 3 0 1 70 16 60
2017 More than 20 years in the federal public service 35 37 8 17 3 0 0 72 20 40

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 56 37 0 0 4 4 0 96 4 27
2020 3 to 10 years in the federal public service 53 25 8 8 2 2 2 81 11 49
2020 11 to 20 years in the federal public service 53 21 12 7 7 0 0 73 15 68
2020 More than 20 years in the federal public service 52 33 10 0 3 0 3 87 3 40
2019 Less than 3 years in the federal public service 73 12 8 4 0 0 4 88 4 26
2019 3 to 10 years in the federal public service 53 20 11 13 2 0 0 73 16 45
2019 11 to 20 years in the federal public service 43 23 9 18 7 0 0 66 25 56
2019 More than 20 years in the federal public service 48 36 6 5 0 0 6 89 5 37
2018 Less than 3 years in the federal public service 74 17 0 5 5 0 0 90 10 18
2018 3 to 10 years in the federal public service 38 27 15 8 9 3 0 67 18 45
2018 11 to 20 years in the federal public service 37 28 18 2 14 2 0 66 16 58
2018 More than 20 years in the federal public service 40 35 9 3 4 0 8 82 8 32
2017 Less than 3 years in the federal public service 37 27 14 5 9 0 8 70 15 22
2017 3 to 10 years in the federal public service 43 30 11 11 6 0 0 73 17 61
2017 11 to 20 years in the federal public service 34 30 17 13 5 2 0 65 18 60
2017 More than 20 years in the federal public service 43 25 10 12 7 0 3 70 20 40
2014 Less than 3 years in the federal public service 43 28 22 7 0 0 0 71 7 14
2014 3 to 10 years in the federal public service 35 36 13 9 4 2 0 73 14 52
2014 11 to 20 years in the federal public service 30 38 10 5 12 5 0 71 18 57
2014 More than 20 years in the federal public service 39 23 12 12 10 2 2 65 23 51

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 44 30 15 11 0 0 0 74 11 27
2020 3 to 10 years in the federal public service 47 36 6 8 2 0 0 84 10 49
2020 11 to 20 years in the federal public service 40 28 15 13 3 0 0 69 16 67
2020 More than 20 years in the federal public service 49 33 5 7 5 0 0 82 12 40
2019 Less than 3 years in the federal public service 50 26 12 8 4 0 0 77 11 26
2019 3 to 10 years in the federal public service 31 31 18 13 7 0 0 62 20 45
2019 11 to 20 years in the federal public service 32 40 11 16 2 0 0 72 18 56
2019 More than 20 years in the federal public service 41 40 13 6 0 0 0 81 6 38
2018 Less than 3 years in the federal public service 42 38 10 6 5 0 0 79 11 19
2018 3 to 10 years in the federal public service 33 33 8 10 16 0 0 66 26 45
2018 11 to 20 years in the federal public service 26 38 12 16 7 0 0 64 24 58
2018 More than 20 years in the federal public service 34 22 6 18 16 0 4 58 35 32
2017 Less than 3 years in the federal public service 9 49 13 15 14 0 0 58 29 22
2017 3 to 10 years in the federal public service 35 30 12 14 9 0 0 65 24 61
2017 11 to 20 years in the federal public service 27 30 22 18 3 0 0 57 22 60
2017 More than 20 years in the federal public service 31 26 8 22 10 0 3 59 33 40
2014 Less than 3 years in the federal public service 28 50 7 7 7 0 0 78 15 14
2014 3 to 10 years in the federal public service 22 40 12 17 10 0 0 62 26 52
2014 11 to 20 years in the federal public service 24 30 16 19 10 2 0 55 29 57
2014 More than 20 years in the federal public service 35 46 6 14 0 0 0 80 14 51

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 56 26 15 0 4 0 0 81 4 27
2020 3 to 10 years in the federal public service 59 16 6 8 4 2 4 80 13 49
2020 11 to 20 years in the federal public service 51 12 19 6 7 3 3 66 14 69
2020 More than 20 years in the federal public service 60 17 12 0 3 3 5 84 3 40

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 37 37 15 7 0 4 0 77 8 27
2020 3 to 10 years in the federal public service 32 31 10 8 12 4 2 67 22 49
2020 11 to 20 years in the federal public service 22 20 22 20 9 6 1 45 31 69
2020 More than 20 years in the federal public service 20 39 13 13 8 3 5 64 22 39
2019 Less than 3 years in the federal public service 46 26 8 12 4 4 0 76 16 26
2019 3 to 10 years in the federal public service 20 33 18 7 16 5 2 57 24 45
2019 11 to 20 years in the federal public service 20 39 21 7 12 0 0 59 20 55
2019 More than 20 years in the federal public service 27 35 8 11 19 0 0 62 29 38
2018 Less than 3 years in the federal public service 43 32 10 0 5 11 0 84 5 19
2018 3 to 10 years in the federal public service 18 19 19 18 20 6 0 39 40 45
2018 11 to 20 years in the federal public service 18 17 19 20 22 3 0 36 44 58
2018 More than 20 years in the federal public service 18 41 15 3 19 4 0 62 23 32
2017 Less than 3 years in the federal public service 13 45 9 9 20 5 0 61 30 22
2017 3 to 10 years in the federal public service 24 23 17 17 14 6 0 50 32 61
2017 11 to 20 years in the federal public service 25 25 17 17 15 2 0 50 32 60
2017 More than 20 years in the federal public service 29 22 17 10 23 0 0 50 33 40
2014 Less than 3 years in the federal public service 21 22 29 7 0 21 0 54 9 14
2014 3 to 10 years in the federal public service 27 26 26 9 10 2 0 54 19 53
2014 11 to 20 years in the federal public service 21 22 20 16 20 2 0 43 36 56
2014 More than 20 years in the federal public service 23 30 24 10 7 4 2 56 19 51

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 19 15 19 22 11 7 7 39 39 27
2020 3 to 10 years in the federal public service 23 16 12 20 19 4 6 43 43 49
2020 11 to 20 years in the federal public service 9 12 25 23 22 3 7 23 50 69
2020 More than 20 years in the federal public service 7 20 8 22 30 5 7 31 60 40
2019 Less than 3 years in the federal public service 27 19 16 7 16 11 4 55 27 26
2019 3 to 10 years in the federal public service 11 15 22 25 20 0 7 28 48 45
2019 11 to 20 years in the federal public service 7 18 19 20 28 2 5 27 52 56
2019 More than 20 years in the federal public service 13 5 11 22 32 0 17 22 65 38
2018 Less than 3 years in the federal public service 19 24 14 28 9 0 6 46 39 19
2018 3 to 10 years in the federal public service 5 22 10 14 39 3 8 29 59 45
2018 11 to 20 years in the federal public service 9 9 23 21 34 2 3 19 57 58
2018 More than 20 years in the federal public service 6 18 26 6 29 0 15 29 41 31
2017 Less than 3 years in the federal public service 5 41 0 22 20 4 9 52 48 22
2017 3 to 10 years in the federal public service 8 19 18 13 36 2 5 28 52 61
2017 11 to 20 years in the federal public service 5 10 27 19 29 2 8 17 53 60
2017 More than 20 years in the federal public service 16 15 15 22 25 0 7 33 50 40
2014 Less than 3 years in the federal public service 29 22 7 14 0 21 7 70 20 14
2014 3 to 10 years in the federal public service 12 26 15 23 17 6 2 41 43 53
2014 11 to 20 years in the federal public service 10 15 19 17 35 3 2 26 54 57
2014 More than 20 years in the federal public service 14 23 8 14 33 4 4 40 51 51

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 56 37 0 4 0 0 4 96 4 27
2020 3 to 10 years in the federal public service 69 14 10 2 2 0 2 85 4 49
2020 11 to 20 years in the federal public service 52 20 12 7 3 3 3 77 11 69
2020 More than 20 years in the federal public service 63 22 10 3 3 0 0 85 5 40
2019 Less than 3 years in the federal public service 74 15 4 0 0 4 4 96 0 26
2019 3 to 10 years in the federal public service 58 27 11 0 0 0 5 89 0 45
2019 11 to 20 years in the federal public service 49 34 9 4 0 2 2 87 4 55
2019 More than 20 years in the federal public service 57 27 8 8 0 0 0 84 8 38

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 48 15 18 11 0 0 7 68 12 27
2020 3 to 10 years in the federal public service 61 18 10 4 4 0 2 81 8 49
2020 11 to 20 years in the federal public service 43 26 15 4 6 3 3 74 11 69
2020 More than 20 years in the federal public service 63 16 10 3 5 0 3 81 8 39
2019 Less than 3 years in the federal public service 61 19 12 0 4 4 0 84 4 26
2019 3 to 10 years in the federal public service 42 20 20 5 4 4 5 68 10 45
2019 11 to 20 years in the federal public service 46 25 14 0 11 0 4 74 11 55
2019 More than 20 years in the federal public service 55 11 14 5 8 3 5 71 14 38

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 89 0 0 0 0 4 7 100 0 27
2020 3 to 10 years in the federal public service 77 8 4 0 4 2 4 91 4 49
2020 11 to 20 years in the federal public service 70 7 4 4 6 4 4 84 11 69
2020 More than 20 years in the federal public service 70 17 7 0 0 5 0 92 0 40
2019 Less than 3 years in the federal public service 80 8 0 4 0 4 4 96 4 26
2019 3 to 10 years in the federal public service 67 7 2 2 9 7 7 85 13 45
2019 11 to 20 years in the federal public service 66 13 7 3 4 4 4 85 7 55
2019 More than 20 years in the federal public service 63 8 8 5 6 5 5 80 12 38

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 82 7 0 4 0 0 7 96 4 27
2020 3 to 10 years in the federal public service 88 2 0 2 0 2 6 98 2 49
2020 11 to 20 years in the federal public service 75 9 3 0 1 6 6 95 2 69
2020 More than 20 years in the federal public service 87 8 0 0 0 3 2 100 0 39
2019 Less than 3 years in the federal public service 76 8 0 0 0 4 12 100 0 26
2019 3 to 10 years in the federal public service 78 9 2 0 0 5 7 98 0 45
2019 11 to 20 years in the federal public service 84 0 6 0 0 2 9 94 0 55
2019 More than 20 years in the federal public service 84 6 6 0 0 2 3 94 0 37

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 39 27 27 8 0 0 0 66 8 26
2020 3 to 10 years in the federal public service 38 45 6 6 2 0 2 85 8 49
2020 11 to 20 years in the federal public service 34 34 15 12 6 0 0 68 18 68
2020 More than 20 years in the federal public service 55 25 10 5 5 0 0 80 10 40
2019 Less than 3 years in the federal public service 50 34 4 4 8 0 0 84 12 26
2019 3 to 10 years in the federal public service 26 38 12 17 7 0 0 64 24 42
2019 11 to 20 years in the federal public service 45 29 9 8 7 0 2 76 15 55
2019 More than 20 years in the federal public service 43 39 5 8 5 0 0 82 13 38
2018 Less than 3 years in the federal public service 38 44 14 0 5 0 0 82 5 19
2018 3 to 10 years in the federal public service 30 35 7 13 15 0 0 65 28 45
2018 11 to 20 years in the federal public service 29 28 16 13 14 0 0 57 27 57
2018 More than 20 years in the federal public service 39 32 12 9 7 0 0 71 17 31
2017 Less than 3 years in the federal public service 36 32 9 9 14 0 0 68 23 22
2017 3 to 10 years in the federal public service 37 30 12 12 9 0 0 67 21 61
2017 11 to 20 years in the federal public service 29 32 19 14 5 0 1 61 19 60
2017 More than 20 years in the federal public service 38 30 5 18 10 0 0 68 28 40
2014 Less than 3 years in the federal public service 28 43 7 15 0 7 0 76 16 14
2014 3 to 10 years in the federal public service 19 56 18 2 6 0 0 75 8 52
2014 11 to 20 years in the federal public service 19 38 10 14 18 0 2 58 32 57
2014 More than 20 years in the federal public service 26 42 10 16 6 0 0 68 22 51

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 42 42 4 8 4 0 0 85 12 26
2020 3 to 10 years in the federal public service 44 31 12 6 2 0 4 78 9 49
2020 11 to 20 years in the federal public service 35 32 19 9 6 0 0 67 15 69
2020 More than 20 years in the federal public service 53 22 13 10 2 0 0 75 12 40
2019 Less than 3 years in the federal public service 50 34 12 0 4 0 0 84 4 26
2019 3 to 10 years in the federal public service 23 46 12 12 7 0 0 70 19 43
2019 11 to 20 years in the federal public service 38 26 7 16 11 0 2 65 27 56
2019 More than 20 years in the federal public service 43 35 8 8 5 0 0 79 13 38
2018 Less than 3 years in the federal public service 49 25 16 5 5 0 0 74 10 19
2018 3 to 10 years in the federal public service 27 31 16 15 11 0 0 57 27 44
2018 11 to 20 years in the federal public service 28 23 26 11 12 0 0 51 23 57
2018 More than 20 years in the federal public service 44 26 16 7 8 0 0 70 14 30
2017 Less than 3 years in the federal public service 23 45 9 14 9 0 0 68 23 22
2017 3 to 10 years in the federal public service 30 42 9 8 12 0 0 71 20 61
2017 11 to 20 years in the federal public service 34 30 22 6 7 0 1 65 13 60
2017 More than 20 years in the federal public service 38 21 18 8 15 0 0 60 23 40
2014 Less than 3 years in the federal public service 42 29 21 7 0 0 0 72 7 14
2014 3 to 10 years in the federal public service 27 40 18 8 6 2 0 68 14 52
2014 11 to 20 years in the federal public service 28 36 16 3 17 0 0 64 21 57
2014 More than 20 years in the federal public service 38 24 15 10 12 0 0 62 22 51

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 30 59 4 4 4 0 0 89 7 27
2020 3 to 10 years in the federal public service 53 33 8 2 4 0 0 86 6 49
2020 11 to 20 years in the federal public service 33 36 17 9 4 0 0 70 13 69
2020 More than 20 years in the federal public service 37 33 12 15 2 0 0 70 17 40
2019 Less than 3 years in the federal public service 60 32 0 8 0 0 0 92 8 25
2019 3 to 10 years in the federal public service 38 33 11 13 4 0 0 71 18 45
2019 11 to 20 years in the federal public service 30 44 15 7 3 0 0 74 11 54
2019 More than 20 years in the federal public service 29 56 3 10 2 0 0 85 13 38
2018 Less than 3 years in the federal public service 56 21 14 5 5 0 0 76 10 19
2018 3 to 10 years in the federal public service 26 28 21 15 9 0 0 55 24 45
2018 11 to 20 years in the federal public service 26 28 22 15 9 0 0 54 24 56
2018 More than 20 years in the federal public service 40 41 6 3 11 0 0 80 14 31
2017 Less than 3 years in the federal public service 19 54 9 14 5 0 0 73 18 22
2017 3 to 10 years in the federal public service 38 28 20 3 9 0 2 67 13 60
2017 11 to 20 years in the federal public service 29 40 8 14 6 0 1 70 21 60
2017 More than 20 years in the federal public service 35 30 10 10 15 0 0 65 25 40
2014 Less than 3 years in the federal public service 50 28 7 15 0 0 0 78 15 14
2014 3 to 10 years in the federal public service 28 41 22 6 4 0 0 69 9 52
2014 11 to 20 years in the federal public service 25 37 14 12 12 0 0 62 24 57
2014 More than 20 years in the federal public service 40 34 0 20 6 0 0 74 26 51

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 33 44 11 7 0 0 4 81 8 27
2020 3 to 10 years in the federal public service 28 40 17 11 0 4 0 71 11 48
2020 11 to 20 years in the federal public service 16 41 25 15 3 1 0 57 18 69
2020 More than 20 years in the federal public service 27 50 10 5 7 0 0 77 13 40
2019 Less than 3 years in the federal public service 50 27 4 12 4 4 0 80 16 26
2019 3 to 10 years in the federal public service 15 42 24 7 7 5 0 61 14 45
2019 11 to 20 years in the federal public service 18 47 19 6 7 2 2 67 13 56
2019 More than 20 years in the federal public service 22 39 13 14 8 6 0 64 22 38
2018 Less than 3 years in the federal public service 38 38 14 0 5 5 0 80 5 19
2018 3 to 10 years in the federal public service 19 28 17 18 11 7 0 51 31 45
2018 11 to 20 years in the federal public service 13 36 20 19 10 2 0 50 29 58
2018 More than 20 years in the federal public service 32 22 21 12 10 3 0 56 23 32
2017 Less than 3 years in the federal public service 27 40 11 18 5 0 0 66 23 22
2017 3 to 10 years in the federal public service 25 24 24 14 9 3 0 51 23 61
2017 11 to 20 years in the federal public service 18 36 22 10 10 0 3 57 21 60
2017 More than 20 years in the federal public service 20 30 12 10 23 4 0 53 34 40

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 59 18 15 4 0 0 4 81 4 27
2020 3 to 10 years in the federal public service 59 31 8 2 0 0 0 90 2 49
2020 11 to 20 years in the federal public service 57 20 12 7 4 0 0 77 12 69
2020 More than 20 years in the federal public service 57 35 3 0 2 0 3 95 2 40
2019 Less than 3 years in the federal public service 61 19 8 4 4 0 4 84 8 26
2019 3 to 10 years in the federal public service 56 27 9 7 2 0 0 82 9 45
2019 11 to 20 years in the federal public service 42 40 11 4 4 0 0 82 7 55
2019 More than 20 years in the federal public service 58 26 11 5 0 0 0 84 5 38
2018 Less than 3 years in the federal public service 50 39 6 5 0 0 0 89 5 19
2018 3 to 10 years in the federal public service 40 32 13 9 7 0 0 72 16 43
2018 11 to 20 years in the federal public service 43 41 6 5 5 0 0 84 10 56
2018 More than 20 years in the federal public service 50 40 3 7 0 0 0 90 7 32
2017 Less than 3 years in the federal public service 53 14 19 5 5 4 0 70 10 21
2017 3 to 10 years in the federal public service 48 30 8 6 8 0 0 78 14 61
2017 11 to 20 years in the federal public service 37 42 9 7 5 0 0 79 12 59
2017 More than 20 years in the federal public service 49 22 21 3 5 0 0 71 8 40
2014 Less than 3 years in the federal public service 64 22 7 7 0 0 0 85 7 14
2014 3 to 10 years in the federal public service 38 36 6 11 8 0 0 75 19 52
2014 11 to 20 years in the federal public service 32 40 14 11 3 0 0 72 14 57
2014 More than 20 years in the federal public service 33 41 16 6 2 0 2 76 8 51

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 41 41 15 4 0 0 0 81 4 27
2020 3 to 10 years in the federal public service 37 37 20 2 4 0 0 74 6 49
2020 11 to 20 years in the federal public service 31 38 12 12 7 0 0 69 19 68
2020 More than 20 years in the federal public service 20 28 34 5 10 0 3 50 15 40
2019 Less than 3 years in the federal public service 58 23 11 8 0 0 0 82 8 26
2019 3 to 10 years in the federal public service 34 27 23 7 4 5 0 64 12 44
2019 11 to 20 years in the federal public service 26 29 26 11 8 0 0 55 19 55
2019 More than 20 years in the federal public service 18 33 26 10 13 0 0 52 23 38
2018 Less than 3 years in the federal public service 55 19 16 5 5 0 0 75 10 19
2018 3 to 10 years in the federal public service 35 37 13 11 4 0 0 72 15 45
2018 11 to 20 years in the federal public service 29 29 15 20 7 0 0 58 27 57
2018 More than 20 years in the federal public service 15 32 39 9 0 0 4 50 10 31
2017 Less than 3 years in the federal public service 24 45 22 0 4 5 0 72 4 22
2017 3 to 10 years in the federal public service 42 32 15 5 5 0 2 75 10 61
2017 11 to 20 years in the federal public service 31 31 23 5 7 2 1 64 12 60
2017 More than 20 years in the federal public service 19 40 24 3 7 7 0 64 11 40
2014 Less than 3 years in the federal public service 28 50 15 7 0 0 0 78 7 14
2014 3 to 10 years in the federal public service 40 33 14 6 4 0 4 76 10 51
2014 11 to 20 years in the federal public service 24 37 22 10 7 0 0 61 17 57
2014 More than 20 years in the federal public service 21 48 21 8 0 2 0 70 8 51

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 41 59 27
2020 3 to 10 years in the federal public service 26 74 49
2020 11 to 20 years in the federal public service 55 45 69
2020 More than 20 years in the federal public service 34 66 39

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 55 7 11 0 0 11 15 85 0 27
2020 3 to 10 years in the federal public service 69 14 4 4 2 0 6 89 7 49
2020 11 to 20 years in the federal public service 67 12 13 0 0 0 9 86 0 69
2020 More than 20 years in the federal public service 72 18 5 0 0 0 5 95 0 40

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Less than 3 years in the federal public service 11 70 19 27
2020 3 to 10 years in the federal public service 16 49 34 49
2020 11 to 20 years in the federal public service 17 61 22 69
2020 More than 20 years in the federal public service 22 47 31 40
2019 Less than 3 years in the federal public service 16 54 30 26
2019 3 to 10 years in the federal public service 16 46 38 45
2019 11 to 20 years in the federal public service 15 48 37 56
2019 More than 20 years in the federal public service 39 44 16 38
2018 Less than 3 years in the federal public service 14 51 35 19
2018 3 to 10 years in the federal public service 7 50 43 44
2018 11 to 20 years in the federal public service 18 43 39 58
2018 More than 20 years in the federal public service 25 34 41 32
2017 Less than 3 years in the federal public service 21 47 32 22
2017 3 to 10 years in the federal public service 14 62 24 61
2017 11 to 20 years in the federal public service 24 40 37 60
2017 More than 20 years in the federal public service 26 51 23 40
2014 Less than 3 years in the federal public service 22 50 28 14
2014 3 to 10 years in the federal public service 13 53 34 53
2014 11 to 20 years in the federal public service 19 47 34 57
2014 More than 20 years in the federal public service 23 62 15 51

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 11 to 20 years in the federal public service 34 0 41 17 0 8 12
2019 More than 20 years in the federal public service 61 0 26 0 12 0 15
2018 11 to 20 years in the federal public service 30 0 30 39 0 0 10
2017 11 to 20 years in the federal public service 14 8 51 21 0 6 14
2017 More than 20 years in the federal public service 61 0 10 9 10 11 11
2014 11 to 20 years in the federal public service 18 0 65 9 9999 9 11
2014 More than 20 years in the federal public service 84 0 16 0 9999 0 12
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 62 35 4 0 0 0 0 96 0 26
2020 3 to 10 years in the federal public service 67 19 8 2 2 2 0 87 4 49
2020 11 to 20 years in the federal public service 51 35 7 6 1 0 0 85 7 69
2020 More than 20 years in the federal public service 64 23 10 3 0 0 0 87 3 40
2019 Less than 3 years in the federal public service 65 19 4 12 0 0 0 84 12 26
2019 3 to 10 years in the federal public service 56 30 9 2 2 0 0 86 5 43
2019 11 to 20 years in the federal public service 61 18 11 7 4 0 0 79 10 56
2019 More than 20 years in the federal public service 60 33 5 3 0 0 0 92 3 38
2018 Less than 3 years in the federal public service 72 23 5 0 0 0 0 95 0 19
2018 3 to 10 years in the federal public service 48 37 8 2 5 0 0 85 7 45
2018 11 to 20 years in the federal public service 53 33 7 5 2 0 0 86 7 56
2018 More than 20 years in the federal public service 72 22 0 6 0 0 0 94 6 30
2017 Less than 3 years in the federal public service 53 33 5 5 5 0 0 86 9 22
2017 3 to 10 years in the federal public service 53 28 9 6 3 2 0 82 9 61
2017 11 to 20 years in the federal public service 40 42 15 2 2 0 0 82 3 60
2017 More than 20 years in the federal public service 64 18 10 3 3 3 0 84 5 39
2014 Less than 3 years in the federal public service 72 14 7 7 0 0 0 85 7 14
2014 3 to 10 years in the federal public service 37 48 10 4 2 0 0 85 6 52
2014 11 to 20 years in the federal public service 50 30 13 3 3 0 0 80 7 57
2014 More than 20 years in the federal public service 64 23 10 4 0 0 0 86 4 51

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 67 30 4 0 0 0 0 96 0 27
2020 3 to 10 years in the federal public service 43 47 8 2 0 0 0 90 2 49
2020 11 to 20 years in the federal public service 43 42 10 3 1 0 0 85 4 69
2020 More than 20 years in the federal public service 37 43 10 10 0 0 0 80 10 40
2019 Less than 3 years in the federal public service 57 31 8 0 0 4 0 92 0 26
2019 3 to 10 years in the federal public service 49 29 16 2 4 0 0 78 7 45
2019 11 to 20 years in the federal public service 32 47 11 5 5 0 0 79 10 56
2019 More than 20 years in the federal public service 38 38 11 10 3 0 0 76 13 38
2018 Less than 3 years in the federal public service 70 21 5 5 0 0 0 91 5 19
2018 3 to 10 years in the federal public service 33 33 17 13 4 0 0 66 17 45
2018 11 to 20 years in the federal public service 31 35 19 10 5 0 0 66 15 58
2018 More than 20 years in the federal public service 53 34 6 0 4 3 0 89 4 32
2017 Less than 3 years in the federal public service 59 23 0 14 5 0 0 82 18 22
2017 3 to 10 years in the federal public service 40 33 12 9 6 0 0 73 15 61
2017 11 to 20 years in the federal public service 37 39 16 7 2 0 0 76 9 59
2017 More than 20 years in the federal public service 36 44 8 3 10 0 0 80 12 40
2014 Less than 3 years in the federal public service 49 29 7 0 7 7 0 84 8 14
2014 3 to 10 years in the federal public service 41 42 9 2 2 4 0 86 4 52
2014 11 to 20 years in the federal public service 33 48 9 7 3 0 0 81 10 57
2014 More than 20 years in the federal public service 47 36 6 6 4 2 0 84 10 51

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 15 4 37 15 18 4 7 37 21 27
2020 3 to 10 years in the federal public service 4 14 31 26 20 0 4 48 19 49
2020 11 to 20 years in the federal public service 7 20 36 29 7 0 0 36 27 69
2020 More than 20 years in the federal public service 8 28 23 29 12 0 0 42 35 40
2019 Less than 3 years in the federal public service 11 16 30 20 23 0 0 43 27 26
2019 3 to 10 years in the federal public service 9 29 35 18 5 2 2 23 40 45
2019 11 to 20 years in the federal public service 3 35 35 22 5 0 0 27 39 56
2019 More than 20 years in the federal public service 11 24 44 11 10 0 0 21 35 37
2018 Less than 3 years in the federal public service 11 15 43 5 16 0 11 23 29 19
2018 3 to 10 years in the federal public service 16 25 36 18 6 0 0 24 40 44
2018 11 to 20 years in the federal public service 4 19 47 24 3 2 2 28 23 57
2018 More than 20 years in the federal public service 10 24 34 26 6 0 0 32 34 32
2017 Less than 3 years in the federal public service 9 18 40 19 13 0 0 32 28 22
2017 3 to 10 years in the federal public service 14 23 35 9 16 3 0 26 38 61
2017 11 to 20 years in the federal public service 3 22 41 27 2 0 5 30 26 60
2017 More than 20 years in the federal public service 5 28 42 25 0 0 0 25 33 40
2014 Less than 3 years in the federal public service 7 22 14 43 15 0 0 57 29 14
2014 3 to 10 years in the federal public service 8 29 44 11 8 0 0 19 37 52
2014 11 to 20 years in the federal public service 9 27 28 29 2 6 0 32 38 57
2014 More than 20 years in the federal public service 4 29 33 23 8 2 0 32 34 51

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 4 4 7 33 41 4 7 83 8 27
2020 3 to 10 years in the federal public service 2 6 16 29 43 0 4 74 9 49
2020 11 to 20 years in the federal public service 9 12 22 31 26 0 0 57 21 68
2020 More than 20 years in the federal public service 5 5 28 40 17 5 0 60 11 40
2019 Less than 3 years in the federal public service 0 12 19 23 43 4 0 69 12 26
2019 3 to 10 years in the federal public service 4 11 44 18 20 2 0 39 16 45
2019 11 to 20 years in the federal public service 7 16 22 39 16 0 0 55 23 55
2019 More than 20 years in the federal public service 3 11 36 31 15 2 2 48 15 37
2018 Less than 3 years in the federal public service 0 15 17 10 29 17 12 55 21 18
2018 3 to 10 years in the federal public service 9 24 32 19 16 0 0 34 33 44
2018 11 to 20 years in the federal public service 8 21 39 26 5 0 0 31 29 57
2018 More than 20 years in the federal public service 7 15 15 32 31 0 0 63 22 32
2017 Less than 3 years in the federal public service 5 9 23 28 31 5 0 62 14 22
2017 3 to 10 years in the federal public service 8 20 32 20 17 2 2 39 28 61
2017 11 to 20 years in the federal public service 6 12 31 32 14 0 5 48 19 60
2017 More than 20 years in the federal public service 5 15 24 40 13 3 0 54 21 40
2014 Less than 3 years in the federal public service 7 7 7 29 42 7 0 76 16 14
2014 3 to 10 years in the federal public service 0 14 27 36 17 6 0 57 14 52
2014 11 to 20 years in the federal public service 5 14 26 29 17 10 0 50 21 57
2014 More than 20 years in the federal public service 4 10 22 32 29 0 4 63 14 51

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 11 7 33 22 18 0 7 44 20 27
2020 3 to 10 years in the federal public service 4 22 19 24 24 0 6 52 28 49
2020 11 to 20 years in the federal public service 22 13 31 19 16 0 0 35 35 69
2020 More than 20 years in the federal public service 16 16 34 24 10 0 0 34 32 38
2019 Less than 3 years in the federal public service 4 15 23 30 27 0 0 57 19 26
2019 3 to 10 years in the federal public service 15 14 33 16 11 9 2 30 32 45
2019 11 to 20 years in the federal public service 22 9 38 19 9 2 2 28 32 55
2019 More than 20 years in the federal public service 21 11 42 9 15 2 0 24 33 37
2018 Less than 3 years in the federal public service 5 10 15 36 17 5 12 64 18 18
2018 3 to 10 years in the federal public service 20 11 31 25 11 0 2 37 32 43
2018 11 to 20 years in the federal public service 16 26 30 20 5 3 0 26 43 56
2018 More than 20 years in the federal public service 13 27 22 12 22 0 4 35 42 32
2017 Less than 3 years in the federal public service 23 27 0 23 28 0 0 51 49 22
2017 3 to 10 years in the federal public service 14 20 28 17 17 3 2 35 36 60
2017 11 to 20 years in the federal public service 17 19 27 22 11 0 5 34 37 60
2017 More than 20 years in the federal public service 21 30 25 16 8 0 0 24 51 40
2014 Less than 3 years in the federal public service 15 0 36 29 20 0 0 49 15 14
2014 3 to 10 years in the federal public service 12 30 25 21 10 2 0 32 42 51
2014 11 to 20 years in the federal public service 22 19 24 19 12 5 0 32 43 57
2014 More than 20 years in the federal public service 14 40 14 16 15 0 2 32 54 51

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 4 0 35 16 34 4 8 56 4 26
2020 3 to 10 years in the federal public service 4 4 33 33 21 0 4 56 9 48
2020 11 to 20 years in the federal public service 16 10 29 27 17 0 0 45 26 69
2020 More than 20 years in the federal public service 15 13 35 27 10 0 0 37 28 40
2019 Less than 3 years in the federal public service 0 8 23 34 31 4 0 68 8 26
2019 3 to 10 years in the federal public service 7 13 26 31 20 2 0 52 20 45
2019 11 to 20 years in the federal public service 12 11 47 22 7 0 2 29 23 56
2019 More than 20 years in the federal public service 10 15 47 25 2 0 0 27 25 38
2018 Less than 3 years in the federal public service 5 0 15 34 29 5 12 76 6 18
2018 3 to 10 years in the federal public service 16 17 28 27 10 0 2 38 33 44
2018 11 to 20 years in the federal public service 17 20 32 26 5 0 0 31 37 57
2018 More than 20 years in the federal public service 6 12 45 31 6 0 0 37 18 32
2017 Less than 3 years in the federal public service 5 23 23 32 18 0 0 50 28 22
2017 3 to 10 years in the federal public service 12 12 31 26 17 0 2 44 25 61
2017 11 to 20 years in the federal public service 5 17 37 32 3 0 5 37 23 59
2017 More than 20 years in the federal public service 10 10 53 20 8 0 0 27 20 40
2014 Less than 3 years in the federal public service 15 15 7 42 21 0 0 64 29 14
2014 3 to 10 years in the federal public service 11 7 30 33 14 0 4 49 20 52
2014 11 to 20 years in the federal public service 10 15 38 22 8 6 0 33 27 57
2014 More than 20 years in the federal public service 4 16 40 25 12 2 2 38 21 50

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 4 15 15 19 33 7 7 61 22 27
2020 3 to 10 years in the federal public service 6 16 25 31 18 0 4 51 23 49
2020 11 to 20 years in the federal public service 14 20 23 25 14 0 3 40 36 69
2020 More than 20 years in the federal public service 18 21 27 26 7 0 0 34 39 39
2019 Less than 3 years in the federal public service 0 12 30 15 39 4 0 56 12 26
2019 3 to 10 years in the federal public service 15 22 31 18 11 2 0 30 39 45
2019 11 to 20 years in the federal public service 21 27 31 16 6 0 0 22 47 56
2019 More than 20 years in the federal public service 19 16 33 25 4 0 2 30 36 37
2018 Less than 3 years in the federal public service 5 5 40 15 24 0 12 43 12 18
2018 3 to 10 years in the federal public service 31 27 22 12 8 0 0 20 58 44
2018 11 to 20 years in the federal public service 23 32 27 13 3 2 0 16 57 57
2018 More than 20 years in the federal public service 22 26 38 3 6 0 4 9 51 32
2017 Less than 3 years in the federal public service 5 27 38 12 13 4 0 27 33 22
2017 3 to 10 years in the federal public service 25 14 24 25 11 0 2 36 40 61
2017 11 to 20 years in the federal public service 14 28 43 7 5 0 3 12 43 60
2017 More than 20 years in the federal public service 15 32 39 7 0 0 7 8 51 40
2014 Less than 3 years in the federal public service 15 7 29 29 14 7 0 46 23 14
2014 3 to 10 years in the federal public service 8 21 34 23 12 0 2 36 29 52
2014 11 to 20 years in the federal public service 24 23 25 16 2 8 3 19 52 57
2014 More than 20 years in the federal public service 10 25 31 20 10 2 2 31 36 51

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 0 11 19 16 42 8 4 65 13 26
2020 3 to 10 years in the federal public service 2 6 10 39 32 4 6 80 9 49
2020 11 to 20 years in the federal public service 3 15 27 29 26 0 0 55 17 69
2020 More than 20 years in the federal public service 3 10 22 36 27 3 0 64 13 40
2019 Less than 3 years in the federal public service 4 4 31 23 27 11 0 57 9 26
2019 3 to 10 years in the federal public service 2 15 24 33 16 5 4 54 19 45
2019 11 to 20 years in the federal public service 7 23 20 36 13 0 2 50 30 56
2019 More than 20 years in the federal public service 5 3 33 34 15 2 8 55 9 37
2018 Less than 3 years in the federal public service 16 10 22 12 17 7 17 38 33 18
2018 3 to 10 years in the federal public service 20 17 29 25 9 0 0 35 37 44
2018 11 to 20 years in the federal public service 13 24 30 27 3 2 0 31 38 56
2018 More than 20 years in the federal public service 10 24 22 22 18 0 4 42 35 32
2017 Less than 3 years in the federal public service 9 9 22 32 23 5 0 58 19 22
2017 3 to 10 years in the federal public service 7 9 33 20 24 4 3 47 17 60
2017 11 to 20 years in the federal public service 2 7 33 47 8 0 3 57 9 60
2017 More than 20 years in the federal public service 5 7 38 32 13 4 0 47 13 39
2014 Less than 3 years in the federal public service 0 0 28 44 28 0 0 72 0 14
2014 3 to 10 years in the federal public service 2 12 37 27 19 4 0 48 14 52
2014 11 to 20 years in the federal public service 3 14 30 22 13 11 5 43 21 57
2014 More than 20 years in the federal public service 4 4 20 49 19 0 4 71 8 51

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 7 11 22 26 22 4 7 54 21 27
2020 3 to 10 years in the federal public service 6 14 27 26 22 0 4 51 21 49
2020 11 to 20 years in the federal public service 15 27 24 19 15 0 1 34 42 68
2020 More than 20 years in the federal public service 15 32 30 15 7 0 0 22 47 40
2019 Less than 3 years in the federal public service 8 19 23 11 35 4 0 48 28 26
2019 3 to 10 years in the federal public service 11 15 47 11 11 5 0 23 28 45
2019 11 to 20 years in the federal public service 21 11 36 18 9 5 0 29 34 56
2019 More than 20 years in the federal public service 14 25 39 11 10 2 0 21 39 37
2018 Less than 3 years in the federal public service 5 10 16 35 17 5 12 63 18 18
2018 3 to 10 years in the federal public service 20 15 38 17 10 0 0 27 35 44
2018 11 to 20 years in the federal public service 17 26 30 22 2 3 0 24 44 57
2018 More than 20 years in the federal public service 16 22 25 25 9 3 0 35 40 32
2017 Less than 3 years in the federal public service 14 30 21 13 22 0 0 35 44 22
2017 3 to 10 years in the federal public service 14 18 35 14 17 2 0 32 33 61
2017 11 to 20 years in the federal public service 12 20 40 21 6 0 2 27 32 60
2017 More than 20 years in the federal public service 23 25 31 9 8 4 0 18 49 40
2014 Less than 3 years in the federal public service 15 7 36 35 7 0 0 42 22 14
2014 3 to 10 years in the federal public service 16 23 21 19 18 4 0 38 40 52
2014 11 to 20 years in the federal public service 26 19 24 16 8 5 3 26 49 57
2014 More than 20 years in the federal public service 14 30 26 13 14 2 2 28 45 51

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 0 11 30 26 30 0 4 58 12 27
2020 3 to 10 years in the federal public service 4 6 38 31 16 2 2 49 11 49
2020 11 to 20 years in the federal public service 3 12 44 26 15 0 0 41 15 68
2020 More than 20 years in the federal public service 7 5 41 35 12 0 0 47 12 40
2019 Less than 3 years in the federal public service 4 8 34 24 27 4 0 53 12 26
2019 3 to 10 years in the federal public service 4 18 38 29 9 2 0 38 23 45
2019 11 to 20 years in the federal public service 7 14 26 43 7 0 2 51 22 56
2019 More than 20 years in the federal public service 3 25 26 36 7 3 0 44 28 37

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 19 38 27 8 0 8 0 62 8 26
2020 3 to 10 years in the federal public service 26 35 24 12 0 2 0 62 13 49
2020 11 to 20 years in the federal public service 18 31 25 19 6 1 0 49 25 68
2020 More than 20 years in the federal public service 10 53 20 10 7 0 0 63 18 40
2019 Less than 3 years in the federal public service 27 19 27 15 4 8 0 50 20 26
2019 3 to 10 years in the federal public service 16 29 20 22 7 7 0 48 31 45
2019 11 to 20 years in the federal public service 9 32 25 22 12 0 0 41 34 56
2019 More than 20 years in the federal public service 20 24 15 36 5 0 0 44 41 38

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 70 30 0 0 0 0 0 100 0 27
2020 3 to 10 years in the federal public service 67 17 6 8 2 0 0 83 10 49
2020 11 to 20 years in the federal public service 51 22 9 12 6 0 0 73 18 68
2020 More than 20 years in the federal public service 62 18 8 7 5 0 0 80 12 40
2019 Less than 3 years in the federal public service 69 12 12 4 0 4 0 84 4 26
2019 3 to 10 years in the federal public service 49 18 11 7 11 5 0 70 19 45
2019 11 to 20 years in the federal public service 43 22 19 7 9 0 0 65 16 56
2019 More than 20 years in the federal public service 55 27 2 14 3 0 0 82 16 38
2018 Less than 3 years in the federal public service 58 27 10 0 5 0 0 85 5 18
2018 3 to 10 years in the federal public service 41 21 4 11 20 2 0 64 32 45
2018 11 to 20 years in the federal public service 34 22 16 18 10 0 0 56 29 58
2018 More than 20 years in the federal public service 50 22 0 9 19 0 0 72 28 32
2017 Less than 3 years in the federal public service 51 26 5 14 5 0 0 77 19 22
2017 3 to 10 years in the federal public service 39 33 7 9 12 0 0 72 21 61
2017 11 to 20 years in the federal public service 42 28 10 8 10 2 0 71 19 59
2017 More than 20 years in the federal public service 50 26 4 7 13 0 0 76 20 40
2014 Less than 3 years in the federal public service 36 36 7 14 0 0 7 78 15 14
2014 3 to 10 years in the federal public service 35 34 9 12 8 2 0 71 20 52
2014 11 to 20 years in the federal public service 30 30 16 14 10 0 0 60 24 57
2014 More than 20 years in the federal public service 41 37 6 8 6 0 2 79 14 50

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 84 16 0 0 0 0 0 100 0 26
2020 3 to 10 years in the federal public service 70 21 4 2 0 0 2 94 2 48
2020 11 to 20 years in the federal public service 54 24 7 9 6 0 0 78 15 68
2020 More than 20 years in the federal public service 64 21 3 10 3 0 0 85 12 40
2019 Less than 3 years in the federal public service 74 15 4 4 0 4 0 92 4 26
2019 3 to 10 years in the federal public service 47 31 5 13 5 0 0 78 18 45
2019 11 to 20 years in the federal public service 42 33 10 9 6 0 0 75 15 55
2019 More than 20 years in the federal public service 57 27 0 8 8 0 0 84 16 38
2018 Less than 3 years in the federal public service 63 27 5 5 0 0 0 90 5 18
2018 3 to 10 years in the federal public service 46 23 8 11 11 0 0 70 22 45
2018 11 to 20 years in the federal public service 34 34 7 21 4 0 0 68 25 54
2018 More than 20 years in the federal public service 37 34 3 13 13 0 0 71 26 32
2017 Less than 3 years in the federal public service 55 22 5 13 5 0 0 77 18 22
2017 3 to 10 years in the federal public service 44 29 8 12 6 1 0 74 18 61
2017 11 to 20 years in the federal public service 33 39 10 13 5 0 0 72 18 60
2017 More than 20 years in the federal public service 36 37 5 10 12 0 0 73 22 40
2014 Less than 3 years in the federal public service 56 36 0 0 0 0 7 100 0 14
2014 3 to 10 years in the federal public service 41 44 4 8 4 0 0 84 12 52
2014 11 to 20 years in the federal public service 43 31 11 10 5 0 0 74 15 57
2014 More than 20 years in the federal public service 41 37 6 6 8 0 2 80 14 51

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 65 31 4 0 0 0 0 96 0 26
2020 3 to 10 years in the federal public service 59 22 12 2 2 0 2 83 4 49
2020 11 to 20 years in the federal public service 39 40 6 11 4 0 0 79 15 67
2020 More than 20 years in the federal public service 49 36 5 5 5 0 0 85 10 40
2019 Less than 3 years in the federal public service 77 12 8 4 0 0 0 88 4 26
2019 3 to 10 years in the federal public service 39 29 13 7 7 5 0 71 14 44
2019 11 to 20 years in the federal public service 46 32 15 7 0 0 0 78 7 56
2019 More than 20 years in the federal public service 49 29 8 10 3 0 0 79 13 38
2018 Less than 3 years in the federal public service 75 16 5 0 5 0 0 90 5 18
2018 3 to 10 years in the federal public service 44 33 6 6 9 2 0 78 15 45
2018 11 to 20 years in the federal public service 37 31 23 7 0 0 2 70 7 58
2018 More than 20 years in the federal public service 46 42 3 6 3 0 0 88 9 32

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 63 33 0 0 0 4 0 100 0 27
2020 3 to 10 years in the federal public service 47 33 14 4 0 2 0 81 4 49
2020 11 to 20 years in the federal public service 30 42 17 7 1 0 1 74 9 69
2020 More than 20 years in the federal public service 41 36 10 3 10 0 0 77 13 40
2019 Less than 3 years in the federal public service 53 39 4 4 0 0 0 92 4 26
2019 3 to 10 years in the federal public service 34 43 14 2 5 2 0 79 7 44
2019 11 to 20 years in the federal public service 34 33 16 7 5 4 0 70 13 56
2019 More than 20 years in the federal public service 37 31 16 11 5 0 0 68 16 37
2018 Less than 3 years in the federal public service 65 35 0 0 0 0 0 100 0 19
2018 3 to 10 years in the federal public service 31 36 17 2 9 5 0 71 12 45
2018 11 to 20 years in the federal public service 28 36 16 10 7 0 2 66 18 58
2018 More than 20 years in the federal public service 42 41 9 0 4 3 0 86 4 31
2017 Less than 3 years in the federal public service 50 25 16 5 0 5 0 79 5 22
2017 3 to 10 years in the federal public service 30 38 12 7 9 4 0 71 16 61
2017 11 to 20 years in the federal public service 25 44 15 10 3 3 0 71 14 60
2017 More than 20 years in the federal public service 39 33 12 0 13 3 0 74 13 40
2014 Less than 3 years in the federal public service 50 22 0 0 0 28 0 100 0 14
2014 3 to 10 years in the federal public service 34 47 8 8 0 3 0 84 8 53
2014 11 to 20 years in the federal public service 40 31 12 4 9 3 2 74 13 57
2014 More than 20 years in the federal public service 45 34 12 2 4 4 0 82 6 51

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 70 11 11 0 0 7 0 88 0 27
2020 3 to 10 years in the federal public service 47 25 18 6 0 4 0 75 6 49
2020 11 to 20 years in the federal public service 36 35 16 7 3 3 0 73 10 69
2020 More than 20 years in the federal public service 42 38 10 5 3 3 0 82 8 40
2019 Less than 3 years in the federal public service 49 35 0 4 0 11 0 96 4 26
2019 3 to 10 years in the federal public service 31 35 15 2 7 9 0 73 10 45
2019 11 to 20 years in the federal public service 32 37 16 2 7 4 2 74 9 56
2019 More than 20 years in the federal public service 40 31 15 8 5 0 0 71 13 37
2018 Less than 3 years in the federal public service 59 21 11 0 0 5 5 88 0 19
2018 3 to 10 years in the federal public service 33 21 19 4 6 17 0 65 12 45
2018 11 to 20 years in the federal public service 30 38 22 2 0 6 2 74 2 58
2018 More than 20 years in the federal public service 38 48 3 3 4 3 0 89 8 31
2017 Less than 3 years in the federal public service 44 27 9 6 5 9 0 78 12 22
2017 3 to 10 years in the federal public service 33 31 7 6 8 14 1 75 16 61
2017 11 to 20 years in the federal public service 25 40 26 0 3 5 0 69 3 60
2017 More than 20 years in the federal public service 41 20 15 0 13 12 0 69 14 40
2014 Less than 3 years in the federal public service 50 22 0 0 0 28 0 100 0 14
2014 3 to 10 years in the federal public service 25 43 19 6 2 2 4 72 8 53
2014 11 to 20 years in the federal public service 41 22 21 3 5 5 2 68 9 57
2014 More than 20 years in the federal public service 39 32 18 2 2 4 2 76 4 50

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 78 22 0 0 0 0 0 100 0 27
2020 3 to 10 years in the federal public service 61 29 2 4 4 0 0 90 8 49
2020 11 to 20 years in the federal public service 48 26 15 6 4 0 0 75 10 68
2020 More than 20 years in the federal public service 52 30 13 3 2 0 0 82 5 40
2019 Less than 3 years in the federal public service 73 19 8 0 0 0 0 92 0 26
2019 3 to 10 years in the federal public service 58 26 4 5 7 0 0 84 11 45
2019 11 to 20 years in the federal public service 44 37 9 7 4 0 0 80 11 55
2019 More than 20 years in the federal public service 43 23 14 9 11 0 0 66 19 36
2018 Less than 3 years in the federal public service 76 24 0 0 0 0 0 100 0 19
2018 3 to 10 years in the federal public service 43 40 10 3 5 0 0 82 8 45
2018 11 to 20 years in the federal public service 42 29 11 5 13 0 0 70 19 58
2018 More than 20 years in the federal public service 40 38 9 6 8 0 0 77 14 31
2017 Less than 3 years in the federal public service 56 30 9 5 0 0 0 86 5 22
2017 3 to 10 years in the federal public service 45 39 9 5 3 0 0 84 7 61
2017 11 to 20 years in the federal public service 40 33 14 3 10 0 0 73 13 60
2017 More than 20 years in the federal public service 47 25 3 10 13 0 3 74 23 39
2014 Less than 3 years in the federal public service 93 0 0 0 0 7 0 100 0 14
2014 3 to 10 years in the federal public service 48 43 5 4 0 0 0 90 4 53
2014 11 to 20 years in the federal public service 41 32 9 12 5 0 0 74 18 57
2014 More than 20 years in the federal public service 49 27 14 4 6 0 0 76 10 51

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 74 11 4 0 4 4 4 92 4 27
2020 3 to 10 years in the federal public service 59 23 12 0 0 4 2 87 0 49
2020 11 to 20 years in the federal public service 62 13 7 3 4 9 1 84 8 69
2020 More than 20 years in the federal public service 57 23 7 2 5 3 2 85 8 40

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 59 15 15 4 0 7 0 80 4 27
2020 3 to 10 years in the federal public service 43 31 14 10 0 2 0 75 11 49
2020 11 to 20 years in the federal public service 33 28 22 6 3 9 0 67 10 69
2020 More than 20 years in the federal public service 35 33 20 5 0 7 0 73 5 40

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 70 22 0 0 4 4 0 96 4 27
2020 3 to 10 years in the federal public service 59 18 14 4 0 4 0 81 4 49
2020 11 to 20 years in the federal public service 45 28 12 7 3 4 0 77 11 67
2020 More than 20 years in the federal public service 57 21 10 5 2 5 0 82 8 40

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 41 15 22 0 0 7 15 71 0 27
2020 3 to 10 years in the federal public service 45 20 14 10 4 6 0 69 15 49
2020 11 to 20 years in the federal public service 35 20 16 16 6 3 4 59 23 69
2020 More than 20 years in the federal public service 30 33 18 8 7 0 5 66 16 40
2019 Less than 3 years in the federal public service 58 3 16 8 4 8 4 69 13 26
2019 3 to 10 years in the federal public service 27 27 18 11 16 2 0 55 27 45
2019 11 to 20 years in the federal public service 27 18 14 15 19 5 2 48 37 56
2019 More than 20 years in the federal public service 36 27 11 5 16 3 3 66 22 38
2018 Less than 3 years in the federal public service 34 17 5 15 5 5 19 67 26 18
2018 3 to 10 years in the federal public service 25 30 8 7 22 2 6 60 31 45
2018 11 to 20 years in the federal public service 20 21 17 18 20 2 3 42 40 58
2018 More than 20 years in the federal public service 37 25 6 15 10 7 0 67 27 32
2017 Less than 3 years in the federal public service 34 17 8 0 31 5 5 56 34 22
2017 3 to 10 years in the federal public service 19 31 13 13 18 3 3 53 33 61
2017 11 to 20 years in the federal public service 29 26 10 10 18 4 3 59 30 60
2017 More than 20 years in the federal public service 32 12 12 11 20 9 3 50 36 40
2014 Less than 3 years in the federal public service 28 36 14 7 0 7 7 75 8 14
2014 3 to 10 years in the federal public service 29 27 15 9 10 5 4 62 21 52
2014 11 to 20 years in the federal public service 20 27 12 10 18 3 10 54 32 57
2014 More than 20 years in the federal public service 21 19 20 16 16 4 4 44 34 51

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 44 22 7 11 7 7 0 72 20 27
2020 3 to 10 years in the federal public service 51 26 10 10 2 0 0 77 12 49
2020 11 to 20 years in the federal public service 29 35 7 16 4 7 0 70 22 68
2020 More than 20 years in the federal public service 36 38 10 3 7 3 3 79 10 40
2019 Less than 3 years in the federal public service 46 22 12 8 4 0 8 75 12 26
2019 3 to 10 years in the federal public service 27 40 11 13 9 0 0 67 22 45
2019 11 to 20 years in the federal public service 25 36 22 11 4 2 0 63 15 55
2019 More than 20 years in the federal public service 36 19 19 11 13 2 0 56 25 38
2018 Less than 3 years in the federal public service 45 39 5 0 5 6 0 90 5 19
2018 3 to 10 years in the federal public service 31 38 7 10 11 3 0 72 21 45
2018 11 to 20 years in the federal public service 21 33 19 13 12 2 0 55 25 58
2018 More than 20 years in the federal public service 45 36 6 6 4 3 0 83 11 32
2017 Less than 3 years in the federal public service 27 47 13 0 13 0 0 74 13 22
2017 3 to 10 years in the federal public service 36 35 8 12 3 6 0 75 17 60
2017 11 to 20 years in the federal public service 32 37 6 12 8 5 0 72 21 60
2017 More than 20 years in the federal public service 36 24 7 8 18 7 0 65 27 40
2014 Less than 3 years in the federal public service 49 22 7 15 0 7 0 76 16 14
2014 3 to 10 years in the federal public service 32 39 19 5 2 2 0 73 7 53
2014 11 to 20 years in the federal public service 35 32 10 11 10 0 2 68 22 57
2014 More than 20 years in the federal public service 38 32 4 12 8 4 2 74 21 51

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 56 19 18 4 4 0 0 74 7 27
2020 3 to 10 years in the federal public service 51 30 10 8 0 0 0 81 8 49
2020 11 to 20 years in the federal public service 35 28 19 12 3 4 0 65 15 69
2020 More than 20 years in the federal public service 32 36 21 10 0 0 0 69 10 39
2019 Less than 3 years in the federal public service 47 26 11 8 0 8 0 79 8 26
2019 3 to 10 years in the federal public service 36 31 18 7 4 5 0 70 12 45
2019 11 to 20 years in the federal public service 23 39 16 17 4 2 0 62 21 54
2019 More than 20 years in the federal public service 32 24 14 22 8 0 0 57 29 38
2018 Less than 3 years in the federal public service 42 53 0 5 0 0 0 95 5 18
2018 3 to 10 years in the federal public service 36 28 18 6 12 0 0 64 18 45
2018 11 to 20 years in the federal public service 21 34 22 12 10 0 0 55 23 58
2018 More than 20 years in the federal public service 21 45 12 12 7 3 0 68 20 32

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 45 22 7 7 4 11 4 78 13 27
2020 3 to 10 years in the federal public service 36 16 10 19 4 10 4 62 26 49
2020 11 to 20 years in the federal public service 23 22 16 19 10 9 0 50 32 68
2020 More than 20 years in the federal public service 40 10 21 8 15 5 2 53 25 40
2019 Less than 3 years in the federal public service 35 8 30 4 4 12 8 53 9 26
2019 3 to 10 years in the federal public service 20 29 14 14 9 11 2 58 26 44
2019 11 to 20 years in the federal public service 19 27 17 15 15 7 1 50 32 55
2019 More than 20 years in the federal public service 30 11 10 16 21 8 3 46 42 38
2018 Less than 3 years in the federal public service 36 16 10 9 0 23 6 74 13 19
2018 3 to 10 years in the federal public service 28 10 27 14 15 5 2 40 31 45
2018 11 to 20 years in the federal public service 15 18 26 15 13 10 3 38 32 58
2018 More than 20 years in the federal public service 28 24 6 18 7 15 3 62 30 32
2017 Less than 3 years in the federal public service 14 13 9 5 22 33 5 43 43 22
2017 3 to 10 years in the federal public service 17 27 11 18 15 11 2 50 38 61
2017 11 to 20 years in the federal public service 17 25 31 10 6 7 3 47 18 60
2017 More than 20 years in the federal public service 23 24 12 15 15 5 5 53 34 40
2014 Less than 3 years in the federal public service 35 21 22 7 0 15 0 66 8 14
2014 3 to 10 years in the federal public service 19 19 23 9 9 19 2 48 23 53
2014 11 to 20 years in the federal public service 19 15 20 12 23 7 3 38 39 57
2014 More than 20 years in the federal public service 23 25 11 12 12 6 11 58 28 51

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 59 30 0 11 0 0 0 89 11 27
2020 3 to 10 years in the federal public service 51 41 2 6 0 0 0 92 6 49
2020 11 to 20 years in the federal public service 38 42 9 10 1 0 0 80 12 69
2020 More than 20 years in the federal public service 49 31 0 15 5 0 0 80 20 40

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 52 33 4 4 4 0 4 88 8 27
2020 3 to 10 years in the federal public service 69 20 8 0 2 0 0 90 2 49
2020 11 to 20 years in the federal public service 51 32 13 4 0 0 0 83 4 69
2020 More than 20 years in the federal public service 60 33 0 5 2 0 0 93 7 40
2019 Less than 3 years in the federal public service 69 24 0 4 4 0 0 92 8 26
2019 3 to 10 years in the federal public service 59 23 11 7 0 0 0 82 7 44
2019 11 to 20 years in the federal public service 55 29 7 9 0 0 0 84 9 56
2019 More than 20 years in the federal public service 47 44 2 5 2 0 0 91 7 38
2017 Less than 3 years in the federal public service 33 39 9 9 9 0 0 73 18 22
2017 3 to 10 years in the federal public service 48 32 4 10 6 0 0 80 16 61
2017 11 to 20 years in the federal public service 48 35 3 8 5 0 0 83 13 60
2017 More than 20 years in the federal public service 42 32 13 11 2 0 0 74 13 39
2014 Less than 3 years in the federal public service 57 22 7 7 7 0 0 78 15 14
2014 3 to 10 years in the federal public service 49 29 10 6 8 0 0 77 13 52
2014 11 to 20 years in the federal public service 42 34 9 10 5 0 0 76 15 57
2014 More than 20 years in the federal public service 54 36 2 4 4 0 0 90 8 51

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 59 30 4 7 0 0 0 89 7 27
2020 3 to 10 years in the federal public service 71 25 0 4 0 0 0 96 4 49
2020 11 to 20 years in the federal public service 55 25 10 9 1 0 0 80 10 69
2020 More than 20 years in the federal public service 60 32 3 5 0 0 0 92 5 38
2019 Less than 3 years in the federal public service 65 16 8 8 0 0 4 84 8 26
2019 3 to 10 years in the federal public service 42 37 9 9 2 0 0 80 11 45
2019 11 to 20 years in the federal public service 47 41 7 4 2 0 0 88 5 56
2019 More than 20 years in the federal public service 54 32 5 6 3 0 0 86 8 38
2017 Less than 3 years in the federal public service 58 28 0 9 5 0 0 86 14 21
2017 3 to 10 years in the federal public service 31 46 9 10 3 0 0 77 13 61
2017 11 to 20 years in the federal public service 42 41 8 7 3 0 0 82 10 59
2017 More than 20 years in the federal public service 41 29 5 15 10 0 0 70 25 40
2014 Less than 3 years in the federal public service 57 28 0 0 7 7 0 92 8 14
2014 3 to 10 years in the federal public service 35 43 8 9 4 0 0 78 14 52
2014 11 to 20 years in the federal public service 45 35 11 7 2 0 0 81 9 57
2014 More than 20 years in the federal public service 57 28 10 4 2 0 0 85 6 51

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 78 11 11 0 0 0 0 89 0 27
2020 3 to 10 years in the federal public service 79 14 4 2 0 0 0 94 2 49
2020 11 to 20 years in the federal public service 83 10 3 3 1 0 0 93 4 69
2020 More than 20 years in the federal public service 82 10 5 0 3 0 0 93 3 40
2017 Less than 3 years in the federal public service 57 26 8 0 5 5 0 86 5 22
2017 3 to 10 years in the federal public service 61 23 2 6 5 0 4 87 11 61
2017 11 to 20 years in the federal public service 73 17 5 3 0 0 2 91 4 60
2017 More than 20 years in the federal public service 64 29 5 0 2 0 0 93 2 40
2014 Less than 3 years in the federal public service 71 22 0 0 7 0 0 93 7 14
2014 3 to 10 years in the federal public service 71 19 4 4 2 0 0 91 6 52
2014 11 to 20 years in the federal public service 76 16 3 3 0 0 2 93 3 57
2014 More than 20 years in the federal public service 67 24 6 2 2 0 0 90 4 51

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 67 26 4 0 0 0 4 96 0 27
2020 3 to 10 years in the federal public service 69 21 4 2 2 2 0 91 4 48
2020 11 to 20 years in the federal public service 58 23 10 3 1 1 3 85 5 69
2020 More than 20 years in the federal public service 70 20 7 0 0 0 3 92 0 40
2019 Less than 3 years in the federal public service 70 26 0 0 0 4 0 100 0 26
2019 3 to 10 years in the federal public service 73 13 4 2 2 5 0 91 5 45
2019 11 to 20 years in the federal public service 63 25 5 0 4 4 0 91 4 56
2019 More than 20 years in the federal public service 71 19 8 0 3 0 0 90 3 38

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 13 87 69
2019 11 to 20 years in the federal public service 20 80 56
2019 More than 20 years in the federal public service 19 81 38
2018 3 to 10 years in the federal public service 22 78 45
2018 11 to 20 years in the federal public service 17 83 58

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 55 45 11
2018 3 to 10 years in the federal public service 47 53 10
2018 11 to 20 years in the federal public service 52 48 10

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 0 100 10

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 11
2018 3 to 10 years in the federal public service 0 100 10
2018 11 to 20 years in the federal public service 0 100 10

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 11
2018 3 to 10 years in the federal public service 0 100 10
2018 11 to 20 years in the federal public service 0 100 10

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 11
2018 11 to 20 years in the federal public service 0 100 10

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 11
2018 3 to 10 years in the federal public service 0 100 10
2018 11 to 20 years in the federal public service 0 100 10

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 51 49 10

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 49 51 10

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 55 45 11

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 46 54 11

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 11
2018 3 to 10 years in the federal public service 0 100 10
2018 11 to 20 years in the federal public service 0 100 10

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 0 100 10

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 11

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 48 52 10

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 50 50 10

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 0 100 10

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 55 45 11

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 52 48 10

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 11

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 0 100 10

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 22 19 15 0 0 33 11 73 0 27
2020 3 to 10 years in the federal public service 28 14 10 8 4 33 2 65 19 49
2020 11 to 20 years in the federal public service 14 15 22 9 10 27 3 42 27 69
2020 More than 20 years in the federal public service 34 15 5 8 10 23 5 68 24 40
2019 Less than 3 years in the federal public service 27 16 15 4 0 27 12 70 6 26
2019 3 to 10 years in the federal public service 15 22 14 9 16 24 0 50 32 45
2019 11 to 20 years in the federal public service 4 18 14 9 20 33 2 33 45 55
2019 More than 20 years in the federal public service 15 24 10 6 27 10 8 48 40 38
2018 Less than 3 years in the federal public service 14 27 5 5 0 32 18 81 9 19
2018 3 to 10 years in the federal public service 11 12 9 12 22 32 2 35 51 45
2018 11 to 20 years in the federal public service 6 18 12 16 21 22 5 33 51 58
2018 More than 20 years in the federal public service 12 36 9 12 13 15 3 59 30 32
2017 Less than 3 years in the federal public service 9 18 29 4 0 35 4 45 7 22
2017 3 to 10 years in the federal public service 4 9 24 10 15 31 6 22 40 61
2017 11 to 20 years in the federal public service 8 13 25 15 8 26 5 31 34 60
2017 More than 20 years in the federal public service 22 14 10 10 15 25 5 51 35 40
2014 Less than 3 years in the federal public service 36 7 15 0 0 42 0 75 0 14
2014 3 to 10 years in the federal public service 6 16 20 8 4 38 9 40 22 53
2014 11 to 20 years in the federal public service 10 17 14 9 10 30 10 45 31 57
2014 More than 20 years in the federal public service 19 17 20 0 18 21 4 49 24 51

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 41 30 22 0 0 7 0 76 0 27
2020 3 to 10 years in the federal public service 41 23 20 8 4 4 0 66 13 49
2020 11 to 20 years in the federal public service 27 26 20 16 1 9 0 59 19 69
2020 More than 20 years in the federal public service 44 21 13 10 7 5 0 68 19 40
2019 Less than 3 years in the federal public service 57 15 8 4 0 16 0 86 5 25
2019 3 to 10 years in the federal public service 36 26 13 7 13 4 0 65 21 45
2019 11 to 20 years in the federal public service 18 25 25 10 13 7 2 47 25 56
2019 More than 20 years in the federal public service 33 25 11 9 19 0 3 60 28 37
2018 Less than 3 years in the federal public service 60 21 5 5 0 5 5 89 5 19
2018 3 to 10 years in the federal public service 17 25 19 11 17 11 0 48 31 43
2018 11 to 20 years in the federal public service 18 31 22 13 12 3 0 51 26 58
2018 More than 20 years in the federal public service 41 22 9 21 7 0 0 63 28 32
2017 Less than 3 years in the federal public service 31 36 20 9 0 5 0 70 9 22
2017 3 to 10 years in the federal public service 19 19 15 15 10 22 0 48 33 60
2017 11 to 20 years in the federal public service 22 28 17 13 8 11 0 57 24 60
2017 More than 20 years in the federal public service 41 26 10 5 15 3 0 69 21 40
2014 Less than 3 years in the federal public service 50 15 7 0 0 28 0 90 0 14
2014 3 to 10 years in the federal public service 21 32 22 8 6 11 0 60 15 53
2014 11 to 20 years in the federal public service 19 32 13 10 10 15 2 60 24 57
2014 More than 20 years in the federal public service 31 27 20 4 10 6 2 63 15 51

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 13 87 48
2019 11 to 20 years in the federal public service 9 91 56
2018 3 to 10 years in the federal public service 11 89 45

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 33 0 19 0 0 33 15 64 0 27
2020 3 to 10 years in the federal public service 34 10 8 4 2 39 2 76 11 49
2020 11 to 20 years in the federal public service 19 17 23 1 3 32 4 57 7 69
2020 More than 20 years in the federal public service 32 13 15 0 5 30 5 69 7 40
2019 Less than 3 years in the federal public service 27 19 11 0 0 31 12 81 0 26
2019 3 to 10 years in the federal public service 23 11 23 7 2 29 5 52 14 44
2019 11 to 20 years in the federal public service 9 10 29 7 7 36 2 31 23 56
2019 More than 20 years in the federal public service 23 16 25 3 11 14 8 51 17 37
2018 Less than 3 years in the federal public service 19 18 5 9 0 37 13 72 18 19
2018 3 to 10 years in the federal public service 17 4 17 4 9 47 2 41 26 45
2018 11 to 20 years in the federal public service 8 11 32 5 3 38 4 32 14 58
2018 More than 20 years in the federal public service 15 30 27 0 7 21 0 57 9 32
2017 Less than 3 years in the federal public service 9 4 19 0 5 58 5 36 12 22
2017 3 to 10 years in the federal public service 11 14 13 2 5 51 5 57 14 60
2017 11 to 20 years in the federal public service 13 13 25 3 2 37 7 47 9 60
2017 More than 20 years in the federal public service 27 14 15 3 13 19 10 57 22 40
2014 Less than 3 years in the federal public service 36 7 15 0 0 42 0 75 0 14
2014 3 to 10 years in the federal public service 8 16 21 2 0 47 6 52 4 53
2014 11 to 20 years in the federal public service 7 12 29 3 2 38 10 35 9 57
2014 More than 20 years in the federal public service 21 15 16 4 4 33 6 60 13 51

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 48 33 11 4 0 4 0 85 4 27
2020 3 to 10 years in the federal public service 43 27 16 6 2 6 0 74 9 49
2020 11 to 20 years in the federal public service 29 28 20 3 3 17 0 68 7 69
2020 More than 20 years in the federal public service 42 23 10 10 2 13 0 74 14 40
2019 Less than 3 years in the federal public service 55 26 4 0 0 15 0 95 0 26
2019 3 to 10 years in the federal public service 42 22 15 5 5 9 2 73 10 45
2019 11 to 20 years in the federal public service 27 33 16 4 9 11 0 68 14 56
2019 More than 20 years in the federal public service 36 30 21 3 10 0 0 66 13 38
2018 Less than 3 years in the federal public service 49 37 5 0 5 5 0 90 5 19
2018 3 to 10 years in the federal public service 29 19 20 4 9 19 0 59 16 45
2018 11 to 20 years in the federal public service 16 30 33 6 3 11 0 52 11 58
2018 More than 20 years in the federal public service 35 33 15 0 8 9 0 75 8 31
2017 Less than 3 years in the federal public service 35 26 30 0 5 4 0 64 5 22
2017 3 to 10 years in the federal public service 27 27 18 0 5 23 0 70 6 61
2017 11 to 20 years in the federal public service 22 32 25 2 3 13 3 64 6 60
2017 More than 20 years in the federal public service 43 10 12 7 10 14 3 64 21 40
2014 Less than 3 years in the federal public service 50 15 7 0 0 28 0 90 0 14
2014 3 to 10 years in the federal public service 25 37 17 2 2 17 0 75 4 53
2014 11 to 20 years in the federal public service 18 36 18 7 2 16 3 67 11 57
2014 More than 20 years in the federal public service 36 21 18 4 2 16 2 70 8 51

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 4 96 27
2020 3 to 10 years in the federal public service 10 90 49
2020 11 to 20 years in the federal public service 7 93 69
2020 More than 20 years in the federal public service 2 98 40

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 4 96 27
2020 3 to 10 years in the federal public service 4 96 49
2020 11 to 20 years in the federal public service 17 83 69
2020 More than 20 years in the federal public service 2 98 40
2019 Less than 3 years in the federal public service 12 88 26
2019 3 to 10 years in the federal public service 11 89 45
2019 11 to 20 years in the federal public service 22 78 56
2019 More than 20 years in the federal public service 16 84 38
2017 3 to 10 years in the federal public service 14 86 61
2017 11 to 20 years in the federal public service 21 79 60
2014 Less than 3 years in the federal public service 0 100 14
2014 3 to 10 years in the federal public service 11 89 52
2014 11 to 20 years in the federal public service 8 92 57
2014 More than 20 years in the federal public service 14 86 51

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 50 50 12

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 83 17 12
2019 11 to 20 years in the federal public service 92 8 12
2017 11 to 20 years in the federal public service 84 16 13

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 11 to 20 years in the federal public service 50 40 0 10 0 0 0 90 10 10
2019 11 to 20 years in the federal public service 54 18 18 9 0 0 0 73 9 11
2017 11 to 20 years in the federal public service 61 29 10 0 0 0 0 90 0 11

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 52 33 0 7 4 0 4 88 12 27
2020 3 to 10 years in the federal public service 63 29 6 0 0 0 2 94 0 49
2020 11 to 20 years in the federal public service 54 20 9 3 4 3 7 82 8 69
2020 More than 20 years in the federal public service 67 23 7 0 0 0 3 93 0 40
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 52 30 7 11 0 0 0 82 11 27
2020 3 to 10 years in the federal public service 39 33 16 4 4 4 0 74 9 49
2020 11 to 20 years in the federal public service 38 33 17 10 1 0 0 71 12 69
2020 More than 20 years in the federal public service 40 34 11 13 2 0 0 74 15 39

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 70 22 4 4 0 0 0 93 4 27
2020 3 to 10 years in the federal public service 63 27 6 4 0 0 0 90 4 49
2020 11 to 20 years in the federal public service 65 31 1 3 0 0 0 96 3 68
2020 More than 20 years in the federal public service 73 20 3 2 2 0 0 93 4 40

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 78 19 0 4 0 0 0 96 4 27
2020 3 to 10 years in the federal public service 59 27 8 4 2 0 0 86 6 49
2020 11 to 20 years in the federal public service 60 32 3 4 0 0 0 93 4 68
2020 More than 20 years in the federal public service 70 13 10 5 2 0 0 83 7 40

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 56 33 7 0 0 0 4 92 0 27
2020 3 to 10 years in the federal public service 53 29 8 6 0 2 2 85 6 49
2020 11 to 20 years in the federal public service 57 28 6 9 0 0 0 85 9 68
2020 More than 20 years in the federal public service 66 31 3 0 0 0 0 97 0 39

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 78 11 4 0 4 0 4 92 4 27
2020 3 to 10 years in the federal public service 57 29 10 2 0 0 2 87 2 49
2020 11 to 20 years in the federal public service 66 22 4 3 3 0 1 90 6 68
2020 More than 20 years in the federal public service 67 21 5 0 2 0 5 92 2 40

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 100 0 0 0 0 0 0 100 0 27
2020 3 to 10 years in the federal public service 88 12 0 0 0 0 0 100 0 49
2020 11 to 20 years in the federal public service 85 10 1 0 0 1 1 98 0 68
2020 More than 20 years in the federal public service 87 10 3 0 0 0 0 97 0 40

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 74 22 4 0 0 0 0 96 0 27
2020 3 to 10 years in the federal public service 65 23 6 4 0 0 2 89 4 49
2020 11 to 20 years in the federal public service 57 38 3 0 0 1 0 97 0 68
2020 More than 20 years in the federal public service 64 31 5 0 0 0 0 95 0 40

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 67 18 7 7 0 0 0 85 7 27
2020 3 to 10 years in the federal public service 68 17 4 2 4 2 2 89 7 48
2020 11 to 20 years in the federal public service 56 22 6 6 9 1 0 79 15 68
2020 More than 20 years in the federal public service 60 25 5 5 2 0 3 88 8 40

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 74 15 7 0 0 0 4 92 0 27
2020 3 to 10 years in the federal public service 69 16 6 4 2 0 2 87 6 49
2020 11 to 20 years in the federal public service 60 28 4 6 1 0 0 88 7 68
2020 More than 20 years in the federal public service 70 23 5 0 2 0 0 93 2 40

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 100 0 18
2020 More than 20 years in the federal public service 100 0 20

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 11 to 20 years in the federal public service 28 17 22 33 0 0 0 45 33 18
2020 More than 20 years in the federal public service 29 45 5 11 10 0 0 74 20 20

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 52 37 7 4 0 0 0 89 4 27
2020 3 to 10 years in the federal public service 49 39 6 4 2 0 0 88 6 49
2020 11 to 20 years in the federal public service 38 45 13 3 1 0 0 83 4 69
2020 More than 20 years in the federal public service 35 63 0 2 0 0 0 98 2 40
2019 Less than 3 years in the federal public service 62 22 8 0 4 4 0 88 4 26
2019 3 to 10 years in the federal public service 42 29 9 13 4 2 0 73 18 45
2019 11 to 20 years in the federal public service 27 46 16 4 7 0 0 73 11 55
2019 More than 20 years in the federal public service 23 48 18 6 5 0 0 72 10 38
2018 Less than 3 years in the federal public service 54 37 0 5 0 5 0 95 5 19
2018 3 to 10 years in the federal public service 33 38 12 8 7 3 0 72 16 45
2018 11 to 20 years in the federal public service 32 35 18 12 3 0 0 67 16 58
2018 More than 20 years in the federal public service 44 46 3 7 0 0 0 90 7 32
2017 Less than 3 years in the federal public service 26 44 21 5 5 0 0 70 9 22
2017 3 to 10 years in the federal public service 23 31 26 13 5 3 0 55 18 61
2017 11 to 20 years in the federal public service 19 46 19 8 8 0 0 65 17 60
2017 More than 20 years in the federal public service 30 37 15 5 5 7 0 73 11 39

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 59 15 0 18 7 0 0 74 26 27
2020 3 to 10 years in the federal public service 48 33 11 6 2 0 0 81 8 48
2020 11 to 20 years in the federal public service 43 22 10 12 10 3 0 67 23 68
2020 More than 20 years in the federal public service 38 28 21 8 0 3 3 70 8 39

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 63 22 7 4 4 0 0 85 7 27
2020 3 to 10 years in the federal public service 58 19 15 0 0 6 2 84 0 48
2020 11 to 20 years in the federal public service 51 23 12 6 3 6 0 78 9 69
2020 More than 20 years in the federal public service 43 34 13 3 2 3 3 81 5 39

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 63 15 11 11 0 0 0 78 11 27
2020 3 to 10 years in the federal public service 43 35 18 0 4 0 0 78 4 49
2020 11 to 20 years in the federal public service 27 26 16 19 10 1 0 54 29 69
2020 More than 20 years in the federal public service 23 48 7 15 7 0 0 70 22 40
2019 Less than 3 years in the federal public service 54 18 24 0 4 0 0 73 4 26
2019 3 to 10 years in the federal public service 32 22 14 16 14 2 0 56 30 44
2019 11 to 20 years in the federal public service 17 26 22 17 18 0 0 43 35 54
2019 More than 20 years in the federal public service 12 37 10 25 16 0 0 50 41 38
2018 Less than 3 years in the federal public service 43 31 0 19 0 6 0 80 20 19
2018 3 to 10 years in the federal public service 29 24 14 13 20 0 0 53 33 45
2018 11 to 20 years in the federal public service 16 23 26 19 16 0 0 39 35 57
2018 More than 20 years in the federal public service 35 37 9 9 10 0 0 72 19 32
2017 Less than 3 years in the federal public service 9 63 9 9 9 0 0 73 18 22
2017 3 to 10 years in the federal public service 16 40 11 21 10 2 0 57 32 61
2017 11 to 20 years in the federal public service 18 32 24 13 13 0 0 50 26 60
2017 More than 20 years in the federal public service 20 41 10 7 22 0 0 61 30 40

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 11 to 20 years in the federal public service 17 61 17 0 6 0 0 78 6 18
2020 More than 20 years in the federal public service 29 61 0 5 5 0 0 90 10 20
2019 11 to 20 years in the federal public service 22 38 20 15 5 0 0 59 20 19
2019 More than 20 years in the federal public service 22 62 6 5 5 0 0 84 10 17

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 55 22 7 11 4 0 0 78 15 27
2020 3 to 10 years in the federal public service 49 24 14 2 8 0 2 75 11 49
2020 11 to 20 years in the federal public service 36 32 12 13 7 0 0 68 20 69
2020 More than 20 years in the federal public service 37 35 23 0 5 0 0 72 5 40

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 59 22 7 7 4 0 0 81 11 27
2020 3 to 10 years in the federal public service 40 22 16 12 6 0 2 64 19 49
2020 11 to 20 years in the federal public service 42 28 16 12 3 0 0 70 15 69
2020 More than 20 years in the federal public service 49 30 13 5 2 0 0 80 7 40
2019 Less than 3 years in the federal public service 65 11 23 0 0 0 0 77 0 26
2019 3 to 10 years in the federal public service 29 35 13 7 16 0 0 65 22 45
2019 11 to 20 years in the federal public service 32 37 16 6 7 0 2 71 13 56
2019 More than 20 years in the federal public service 44 38 8 5 5 0 0 82 10 38
2018 Less than 3 years in the federal public service 35 9 19 6 21 0 10 49 30 19
2018 3 to 10 years in the federal public service 18 27 22 15 17 0 0 45 32 45
2018 11 to 20 years in the federal public service 23 39 19 13 5 0 0 62 18 57
2018 More than 20 years in the federal public service 41 16 22 12 9 0 0 58 21 32
2017 Less than 3 years in the federal public service 21 37 17 5 16 0 4 61 21 22
2017 3 to 10 years in the federal public service 34 23 19 10 14 0 0 57 24 60
2017 11 to 20 years in the federal public service 38 33 13 10 6 0 0 71 16 60
2017 More than 20 years in the federal public service 41 24 15 3 8 3 7 72 11 40

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 22 37 19 11 11 0 0 59 22 27
2020 3 to 10 years in the federal public service 17 31 23 20 6 0 4 49 27 49
2020 11 to 20 years in the federal public service 18 31 24 13 15 0 0 49 28 68
2020 More than 20 years in the federal public service 13 27 26 25 10 0 0 40 35 40
2019 Less than 3 years in the federal public service 43 26 19 8 4 0 0 69 11 26
2019 3 to 10 years in the federal public service 9 33 31 13 13 0 0 42 27 45
2019 11 to 20 years in the federal public service 9 36 20 19 16 0 0 45 35 56
2019 More than 20 years in the federal public service 13 37 24 5 21 0 0 50 26 38
2018 Less than 3 years in the federal public service 13 40 29 5 10 0 5 55 15 19
2018 3 to 10 years in the federal public service 17 28 25 17 13 0 0 45 30 45
2018 11 to 20 years in the federal public service 14 22 32 14 18 0 0 36 32 57
2018 More than 20 years in the federal public service 7 53 15 21 3 0 0 60 24 31
2017 Less than 3 years in the federal public service 29 29 29 9 5 0 0 58 14 22
2017 3 to 10 years in the federal public service 19 26 28 16 11 0 0 45 27 61
2017 11 to 20 years in the federal public service 20 22 32 13 14 0 0 42 26 60
2017 More than 20 years in the federal public service 22 34 21 13 7 3 0 57 21 40

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 44 37 15 0 4 0 0 81 4 27
2020 3 to 10 years in the federal public service 28 32 29 2 4 0 4 64 6 49
2020 11 to 20 years in the federal public service 29 22 26 13 10 0 0 51 23 69
2020 More than 20 years in the federal public service 17 29 33 10 10 0 0 47 20 40
2019 Less than 3 years in the federal public service 58 23 15 4 0 0 0 81 4 26
2019 3 to 10 years in the federal public service 32 41 7 14 7 0 0 73 21 44
2019 11 to 20 years in the federal public service 13 36 25 11 11 0 4 51 22 55
2019 More than 20 years in the federal public service 16 44 19 11 10 0 0 60 21 38
2018 Less than 3 years in the federal public service 47 19 16 0 9 5 5 72 10 19
2018 3 to 10 years in the federal public service 23 30 18 16 13 0 0 53 28 45
2018 11 to 20 years in the federal public service 16 36 19 14 14 0 0 52 28 57
2018 More than 20 years in the federal public service 26 31 28 9 6 0 0 57 15 32
2017 Less than 3 years in the federal public service 36 26 15 14 9 0 0 62 23 22
2017 3 to 10 years in the federal public service 23 31 24 8 14 0 0 54 21 61
2017 11 to 20 years in the federal public service 22 34 12 15 14 0 3 58 30 59
2017 More than 20 years in the federal public service 25 32 16 15 7 3 2 60 24 40

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 48 30 4 11 7 0 0 78 19 27
2020 3 to 10 years in the federal public service 23 26 25 10 10 0 6 52 22 49
2020 11 to 20 years in the federal public service 26 15 28 20 10 0 1 41 31 69
2020 More than 20 years in the federal public service 23 22 22 20 12 0 0 45 33 40
2019 Less than 3 years in the federal public service 31 35 22 12 0 0 0 66 12 26
2019 3 to 10 years in the federal public service 14 26 27 9 22 0 2 41 32 45
2019 11 to 20 years in the federal public service 9 16 29 28 17 0 0 25 46 56
2019 More than 20 years in the federal public service 15 37 5 24 16 0 3 53 41 38
2018 Less than 3 years in the federal public service 22 37 32 0 5 0 5 62 5 19
2018 3 to 10 years in the federal public service 10 19 31 11 26 2 0 30 38 45
2018 11 to 20 years in the federal public service 11 23 31 18 17 0 0 34 35 57
2018 More than 20 years in the federal public service 21 24 18 24 9 0 4 47 34 32
2017 Less than 3 years in the federal public service 32 17 28 9 9 5 0 51 19 22
2017 3 to 10 years in the federal public service 19 24 29 13 14 1 0 43 27 61
2017 11 to 20 years in the federal public service 8 32 32 16 12 0 0 40 28 60
2017 More than 20 years in the federal public service 19 29 25 10 8 3 7 53 20 40

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 67 19 7 4 0 0 4 88 4 27
2020 3 to 10 years in the federal public service 51 23 14 8 0 0 4 77 8 49
2020 11 to 20 years in the federal public service 56 19 10 7 6 0 1 76 13 68
2020 More than 20 years in the federal public service 54 37 5 2 2 0 0 91 4 40
2019 Less than 3 years in the federal public service 74 16 7 4 0 0 0 89 4 26
2019 3 to 10 years in the federal public service 56 29 7 7 2 0 0 84 9 45
2019 11 to 20 years in the federal public service 45 32 12 2 4 2 4 81 6 56
2019 More than 20 years in the federal public service 31 38 21 3 7 0 0 69 10 38
2018 Less than 3 years in the federal public service 50 11 14 0 10 0 16 72 11 19
2018 3 to 10 years in the federal public service 51 36 6 4 3 0 0 87 7 45
2018 11 to 20 years in the federal public service 52 28 9 7 5 0 0 79 12 56
2018 More than 20 years in the federal public service 47 25 15 6 0 0 7 78 6 32
2017 Less than 3 years in the federal public service 54 32 0 5 0 5 4 95 5 22
2017 3 to 10 years in the federal public service 51 26 12 3 2 1 5 82 5 61
2017 11 to 20 years in the federal public service 44 33 5 10 2 2 5 82 13 59
2017 More than 20 years in the federal public service 44 32 14 0 2 3 5 82 2 40

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 37 33 11 11 4 0 4 73 15 27
2020 3 to 10 years in the federal public service 39 32 14 6 6 0 2 73 12 49
2020 11 to 20 years in the federal public service 43 22 25 4 6 0 0 65 10 69
2020 More than 20 years in the federal public service 22 48 12 17 0 0 0 70 17 40
2019 Less than 3 years in the federal public service 54 12 26 4 4 0 0 66 8 26
2019 3 to 10 years in the federal public service 32 41 20 7 0 0 0 73 7 44
2019 11 to 20 years in the federal public service 34 37 15 7 5 0 2 73 12 56
2019 More than 20 years in the federal public service 53 21 8 14 5 0 0 74 18 38
2018 Less than 3 years in the federal public service 43 21 16 5 5 0 11 72 11 19
2018 3 to 10 years in the federal public service 32 30 22 8 7 0 0 62 16 45
2018 11 to 20 years in the federal public service 29 34 16 11 9 0 2 64 20 56
2018 More than 20 years in the federal public service 43 26 24 6 0 0 0 70 6 31
2017 Less than 3 years in the federal public service 31 33 18 19 0 0 0 63 19 22
2017 3 to 10 years in the federal public service 41 34 9 4 11 0 0 76 15 61
2017 11 to 20 years in the federal public service 27 34 13 16 7 0 2 62 24 60
2017 More than 20 years in the federal public service 37 28 23 5 5 3 0 66 10 40

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 37 33 4 7 4 0 15 83 13 27
2020 3 to 10 years in the federal public service 41 22 18 8 6 0 4 66 15 49
2020 11 to 20 years in the federal public service 42 23 14 13 4 0 3 67 18 69
2020 More than 20 years in the federal public service 33 31 21 7 5 0 3 66 13 39

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 56 37 0 4 0 4 0 96 4 27
2020 3 to 10 years in the federal public service 38 35 10 8 2 0 6 78 11 49
2020 11 to 20 years in the federal public service 27 25 28 12 7 0 1 53 19 69
2020 More than 20 years in the federal public service 42 27 13 10 5 0 3 71 15 40
2019 Less than 3 years in the federal public service 62 18 12 8 0 0 0 80 8 26
2019 3 to 10 years in the federal public service 25 47 20 4 5 0 0 71 9 45
2019 11 to 20 years in the federal public service 31 28 22 16 4 0 0 58 20 55
2019 More than 20 years in the federal public service 35 25 19 14 8 0 0 60 21 38
2018 Less than 3 years in the federal public service 54 16 11 5 5 5 5 77 11 19
2018 3 to 10 years in the federal public service 28 32 12 13 14 0 0 60 27 45
2018 11 to 20 years in the federal public service 21 37 22 9 12 0 0 57 21 58
2018 More than 20 years in the federal public service 33 26 15 18 7 0 0 59 26 31
2017 Less than 3 years in the federal public service 31 24 23 13 9 0 0 55 22 22
2017 3 to 10 years in the federal public service 25 34 19 12 10 0 0 59 23 61
2017 11 to 20 years in the federal public service 18 33 20 10 14 2 3 54 25 60
2017 More than 20 years in the federal public service 41 25 17 5 10 3 0 67 16 40

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 48 30 11 4 7 0 0 78 11 27
2020 3 to 10 years in the federal public service 36 31 17 6 4 0 6 72 11 49
2020 11 to 20 years in the federal public service 29 31 19 13 7 0 0 60 21 68
2020 More than 20 years in the federal public service 32 30 21 12 5 0 0 62 18 40
2019 Less than 3 years in the federal public service 35 34 16 8 4 4 0 72 12 26
2019 3 to 10 years in the federal public service 25 29 24 11 9 2 0 54 21 45
2019 11 to 20 years in the federal public service 24 43 22 7 4 0 0 67 11 54
2019 More than 20 years in the federal public service 7 63 14 11 5 0 0 70 16 38
2018 Less than 3 years in the federal public service 41 29 0 10 5 5 11 83 17 19
2018 3 to 10 years in the federal public service 21 30 18 16 15 0 0 51 31 45
2018 11 to 20 years in the federal public service 21 42 19 12 5 0 0 63 17 58
2018 More than 20 years in the federal public service 21 36 34 9 0 0 0 57 9 31
2017 Less than 3 years in the federal public service 32 31 10 18 9 0 0 63 27 22
2017 3 to 10 years in the federal public service 19 32 30 9 9 0 0 51 18 61
2017 11 to 20 years in the federal public service 17 28 36 10 8 0 0 46 18 60
2017 More than 20 years in the federal public service 20 31 20 13 10 7 0 55 24 40

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 48 19 26 7 0 0 0 67 7 27
2020 3 to 10 years in the federal public service 49 23 14 6 2 0 6 76 9 49
2020 11 to 20 years in the federal public service 33 28 20 12 7 0 0 61 19 69
2020 More than 20 years in the federal public service 50 27 10 2 10 0 0 77 13 40
2019 Less than 3 years in the federal public service 54 22 16 4 4 0 0 76 8 26
2019 3 to 10 years in the federal public service 45 22 15 11 7 0 0 67 18 45
2019 11 to 20 years in the federal public service 31 33 27 2 7 0 0 64 9 55
2019 More than 20 years in the federal public service 44 24 19 11 2 0 0 68 13 38
2018 Less than 3 years in the federal public service 52 19 5 0 14 0 10 79 16 19
2018 3 to 10 years in the federal public service 42 24 13 13 9 0 0 66 22 45
2018 11 to 20 years in the federal public service 29 27 20 17 6 2 0 57 23 57
2018 More than 20 years in the federal public service 35 37 15 12 0 0 0 73 12 31
2017 Less than 3 years in the federal public service 33 35 19 9 5 0 0 67 14 22
2017 3 to 10 years in the federal public service 30 27 19 11 12 0 0 58 23 61
2017 11 to 20 years in the federal public service 26 29 29 10 5 0 1 56 15 60
2017 More than 20 years in the federal public service 32 24 25 3 10 3 4 60 13 40

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 78 15 4 0 0 4 0 96 0 27
2020 3 to 10 years in the federal public service 53 18 12 8 2 0 6 76 11 49
2020 11 to 20 years in the federal public service 46 17 12 13 12 0 0 64 25 69
2020 More than 20 years in the federal public service 54 23 11 5 8 0 0 77 13 39
2019 Less than 3 years in the federal public service 76 12 4 8 0 0 0 88 8 26
2019 3 to 10 years in the federal public service 55 15 20 2 7 0 0 71 9 45
2019 11 to 20 years in the federal public service 42 27 14 9 7 0 0 70 17 55
2019 More than 20 years in the federal public service 42 24 11 10 13 0 0 66 23 38

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 26 37 22 7 4 4 0 65 11 27
2020 3 to 10 years in the federal public service 41 24 12 12 8 0 2 67 21 49
2020 11 to 20 years in the federal public service 28 30 22 13 6 0 1 59 19 69
2020 More than 20 years in the federal public service 25 45 15 10 5 0 0 70 15 40

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 55 22 4 7 11 0 0 78 19 27
2020 3 to 10 years in the federal public service 45 31 10 4 2 2 6 82 7 49
2020 11 to 20 years in the federal public service 38 35 19 4 3 0 1 74 7 69
2020 More than 20 years in the federal public service 30 36 20 10 2 0 3 67 12 40
2019 Less than 3 years in the federal public service 61 31 4 0 4 0 0 92 4 26
2019 3 to 10 years in the federal public service 46 29 18 2 4 0 0 75 7 44
2019 11 to 20 years in the federal public service 40 27 20 6 7 0 0 67 13 55
2019 More than 20 years in the federal public service 39 34 19 3 5 0 0 73 8 38
2018 Less than 3 years in the federal public service 38 27 21 0 10 0 5 68 10 19
2018 3 to 10 years in the federal public service 31 37 17 10 2 0 3 70 13 45
2018 11 to 20 years in the federal public service 28 43 16 10 3 0 0 71 13 58
2018 More than 20 years in the federal public service 48 22 12 12 6 0 0 69 18 31
2017 Less than 3 years in the federal public service 44 17 24 10 5 0 0 61 14 22
2017 3 to 10 years in the federal public service 39 34 14 6 6 0 0 73 13 61
2017 11 to 20 years in the federal public service 33 31 23 8 3 0 1 65 12 60
2017 More than 20 years in the federal public service 33 27 19 13 5 3 0 63 18 40

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 63 22 7 4 0 0 4 89 4 27
2020 3 to 10 years in the federal public service 61 21 6 2 6 0 4 85 9 49
2020 11 to 20 years in the federal public service 60 35 4 0 0 0 0 96 0 68
2020 More than 20 years in the federal public service 60 25 10 3 2 0 0 85 5 40
2019 Less than 3 years in the federal public service 69 19 8 0 4 0 0 89 4 26
2019 3 to 10 years in the federal public service 73 11 11 5 0 0 0 84 5 44
2019 11 to 20 years in the federal public service 69 13 13 2 3 0 0 82 5 54
2019 More than 20 years in the federal public service 58 22 11 3 5 0 0 81 8 36
2018 Less than 3 years in the federal public service 57 12 0 0 15 0 16 82 18 18
2018 3 to 10 years in the federal public service 61 23 7 4 5 0 0 84 9 45
2018 11 to 20 years in the federal public service 57 21 14 5 2 0 2 79 7 58
2018 More than 20 years in the federal public service 48 39 10 3 0 0 0 87 3 31
2017 Less than 3 years in the federal public service 62 24 0 9 5 0 0 86 14 22
2017 3 to 10 years in the federal public service 52 29 6 11 2 0 0 82 12 61
2017 11 to 20 years in the federal public service 53 26 14 4 2 2 0 81 5 60
2017 More than 20 years in the federal public service 61 29 10 0 0 0 0 90 0 40

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 41 30 19 7 4 0 0 70 11 27
2020 3 to 10 years in the federal public service 45 37 8 4 4 0 2 83 8 49
2020 11 to 20 years in the federal public service 46 34 15 5 0 0 0 81 5 67
2020 More than 20 years in the federal public service 42 35 15 5 2 0 0 77 7 40

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 78 11 7 4 0 0 0 89 4 27
2020 3 to 10 years in the federal public service 88 2 2 0 0 0 8 98 0 49
2020 11 to 20 years in the federal public service 82 10 0 0 2 1 4 98 2 67
2020 More than 20 years in the federal public service 75 5 10 0 2 3 5 87 2 40
2019 Less than 3 years in the federal public service 88 4 0 0 0 4 4 100 0 26
2019 3 to 10 years in the federal public service 79 7 7 0 2 0 5 90 2 43
2019 11 to 20 years in the federal public service 81 7 4 0 1 2 5 95 2 55
2019 More than 20 years in the federal public service 80 17 3 0 0 0 0 97 0 36
2018 Less than 3 years in the federal public service 65 10 5 0 0 0 21 94 0 19
2018 3 to 10 years in the federal public service 76 9 7 4 0 0 4 89 4 45
2018 11 to 20 years in the federal public service 78 15 2 0 2 0 3 96 2 58
2018 More than 20 years in the federal public service 85 12 0 0 0 0 3 100 0 31

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 93 0 0 0 0 4 4 100 0 27
2020 3 to 10 years in the federal public service 75 6 4 2 2 2 8 91 5 49
2020 11 to 20 years in the federal public service 69 12 10 3 5 0 1 82 8 67
2020 More than 20 years in the federal public service 79 16 5 0 0 0 0 95 0 39
2019 Less than 3 years in the federal public service 88 4 8 0 0 0 0 92 0 26
2019 3 to 10 years in the federal public service 69 22 0 0 7 2 0 93 7 45
2019 11 to 20 years in the federal public service 57 11 7 12 11 0 2 70 23 56
2019 More than 20 years in the federal public service 59 16 8 5 11 0 0 76 16 38
2018 Less than 3 years in the federal public service 64 11 0 0 9 0 16 89 11 19
2018 3 to 10 years in the federal public service 58 10 19 5 4 0 4 70 10 45
2018 11 to 20 years in the federal public service 53 23 7 5 11 2 0 77 16 58
2018 More than 20 years in the federal public service 59 24 3 3 11 0 0 83 14 31
2017 Less than 3 years in the federal public service 68 16 5 0 4 0 8 91 4 22
2017 3 to 10 years in the federal public service 74 6 9 6 5 0 0 80 10 61
2017 11 to 20 years in the federal public service 56 17 14 3 8 2 0 75 11 60
2017 More than 20 years in the federal public service 56 18 2 5 10 0 9 81 16 40

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 89 7 0 0 0 4 0 100 0 27
2020 3 to 10 years in the federal public service 78 16 2 0 0 2 2 98 0 49
2020 11 to 20 years in the federal public service 64 23 6 3 3 0 1 88 6 66
2020 More than 20 years in the federal public service 73 22 3 3 0 0 0 95 3 40
2019 Less than 3 years in the federal public service 88 8 0 4 0 0 0 96 4 26
2019 3 to 10 years in the federal public service 55 25 11 9 0 0 0 80 9 45
2019 11 to 20 years in the federal public service 57 25 14 0 2 0 2 84 2 56
2019 More than 20 years in the federal public service 54 17 16 3 10 0 0 71 13 38
2018 Less than 3 years in the federal public service 65 0 10 0 5 0 21 82 6 19
2018 3 to 10 years in the federal public service 57 24 13 0 6 0 0 81 6 45
2018 11 to 20 years in the federal public service 53 22 15 4 4 0 2 76 8 57
2018 More than 20 years in the federal public service 53 28 6 3 10 0 0 81 13 32
2017 Less than 3 years in the federal public service 45 38 4 9 4 0 0 83 13 22
2017 3 to 10 years in the federal public service 52 29 10 6 3 0 0 81 9 61
2017 11 to 20 years in the federal public service 57 25 15 3 0 0 0 82 3 60
2017 More than 20 years in the federal public service 46 37 5 0 5 0 7 89 5 40

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 78 11 4 0 4 4 0 92 4 27
2020 3 to 10 years in the federal public service 67 14 6 6 0 2 4 87 7 49
2020 11 to 20 years in the federal public service 60 12 12 4 10 0 1 73 15 68
2020 More than 20 years in the federal public service 64 16 8 5 5 3 0 81 10 39
2019 Less than 3 years in the federal public service 80 0 12 4 0 0 4 84 4 26
2019 3 to 10 years in the federal public service 67 18 9 2 5 0 0 84 7 45
2019 11 to 20 years in the federal public service 55 15 16 7 7 0 0 70 14 55
2019 More than 20 years in the federal public service 57 11 18 0 11 0 3 70 11 38
2018 Less than 3 years in the federal public service 59 10 0 5 5 0 23 88 12 19
2018 3 to 10 years in the federal public service 51 11 15 17 7 0 0 62 23 44
2018 11 to 20 years in the federal public service 32 32 17 9 11 0 0 63 20 56
2018 More than 20 years in the federal public service 60 15 6 9 10 0 0 75 19 32
2017 Less than 3 years in the federal public service 62 23 10 5 0 0 0 86 5 21
2017 3 to 10 years in the federal public service 51 17 19 6 5 0 2 70 11 59
2017 11 to 20 years in the federal public service 47 23 11 5 11 0 2 72 17 60
2017 More than 20 years in the federal public service 40 21 7 7 15 0 9 67 25 40

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 78 7 0 0 0 0 15 100 0 27
2020 3 to 10 years in the federal public service 59 6 4 2 2 0 27 89 6 49
2020 11 to 20 years in the federal public service 66 10 1 1 1 0 19 94 4 67
2020 More than 20 years in the federal public service 48 20 5 7 0 3 18 85 8 40
2019 Less than 3 years in the federal public service 68 3 0 0 0 0 28 100 0 25
2019 3 to 10 years in the federal public service 69 2 7 0 0 0 22 91 0 45
2019 11 to 20 years in the federal public service 52 12 7 4 2 0 24 84 7 56
2019 More than 20 years in the federal public service 61 15 2 0 5 0 16 91 7 38
2018 Less than 3 years in the federal public service 48 5 0 0 5 0 43 92 8 19
2018 3 to 10 years in the federal public service 41 13 2 0 2 0 41 93 3 45
2018 11 to 20 years in the federal public service 48 11 9 2 4 0 26 80 8 57
2018 More than 20 years in the federal public service 48 22 6 12 0 0 12 80 13 32
2017 Less than 3 years in the federal public service 59 8 0 0 4 0 29 94 6 22
2017 3 to 10 years in the federal public service 57 5 6 2 2 0 30 87 5 61
2017 11 to 20 years in the federal public service 48 17 6 2 1 0 26 87 4 60
2017 More than 20 years in the federal public service 45 10 9 2 0 0 34 83 3 40

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 78 4 7 0 0 4 7 92 0 27
2020 3 to 10 years in the federal public service 73 17 6 0 0 0 4 94 0 49
2020 11 to 20 years in the federal public service 74 17 7 0 0 0 1 93 0 69
2020 More than 20 years in the federal public service 67 28 5 0 0 0 0 95 0 40
2019 Less than 3 years in the federal public service 92 4 0 4 0 0 0 96 4 26
2019 3 to 10 years in the federal public service 77 16 2 2 0 0 2 95 2 44
2019 11 to 20 years in the federal public service 75 16 5 0 0 0 4 94 0 55
2019 More than 20 years in the federal public service 68 22 2 3 3 0 3 92 6 38
2018 Less than 3 years in the federal public service 70 5 0 0 5 0 21 94 6 19
2018 3 to 10 years in the federal public service 73 14 8 0 0 0 5 91 0 44
2018 11 to 20 years in the federal public service 66 26 4 4 0 0 0 92 4 57
2018 More than 20 years in the federal public service 75 19 3 3 0 0 0 94 3 32
2017 Less than 3 years in the federal public service 86 9 0 0 5 0 0 95 5 22
2017 3 to 10 years in the federal public service 64 21 3 2 2 2 7 93 3 61
2017 11 to 20 years in the federal public service 69 23 3 0 0 2 4 97 0 58
2017 More than 20 years in the federal public service 61 22 8 0 3 0 7 88 3 39

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 70 19 4 4 0 0 4 92 4 27
2020 3 to 10 years in the federal public service 69 19 4 2 2 0 4 91 4 49
2020 11 to 20 years in the federal public service 80 13 4 0 1 0 1 94 1 69
2020 More than 20 years in the federal public service 77 12 5 3 0 3 0 92 3 40
2019 Less than 3 years in the federal public service 69 19 12 0 0 0 0 88 0 26
2019 3 to 10 years in the federal public service 79 9 7 2 0 2 0 91 2 44
2019 11 to 20 years in the federal public service 78 18 0 0 2 0 2 98 2 55
2019 More than 20 years in the federal public service 87 7 0 0 3 0 3 97 3 38
2018 Less than 3 years in the federal public service 40 18 0 10 16 0 16 70 30 19
2018 3 to 10 years in the federal public service 77 12 3 5 3 0 0 89 8 45
2018 11 to 20 years in the federal public service 62 29 5 0 2 0 2 93 2 57
2018 More than 20 years in the federal public service 88 9 0 0 3 0 0 97 3 32
2017 Less than 3 years in the federal public service 60 17 8 5 10 0 0 78 14 22
2017 3 to 10 years in the federal public service 79 10 4 0 2 0 4 94 2 61
2017 11 to 20 years in the federal public service 70 15 8 2 3 0 2 87 5 60
2017 More than 20 years in the federal public service 70 18 2 0 0 0 9 98 0 40

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 52 30 0 15 0 0 4 85 15 27
2020 3 to 10 years in the federal public service 59 14 10 6 6 0 4 77 13 49
2020 11 to 20 years in the federal public service 49 32 12 4 3 0 0 81 7 69
2020 More than 20 years in the federal public service 45 45 5 3 0 0 3 93 3 40
2019 Less than 3 years in the federal public service 78 12 11 0 0 0 0 89 0 26
2019 3 to 10 years in the federal public service 62 20 11 5 0 2 0 84 5 45
2019 11 to 20 years in the federal public service 58 20 14 8 0 0 0 78 8 55
2019 More than 20 years in the federal public service 51 40 3 0 5 0 0 92 5 38
2018 Less than 3 years in the federal public service 43 27 5 5 5 0 16 83 11 19
2018 3 to 10 years in the federal public service 49 33 11 7 0 0 0 82 7 45
2018 11 to 20 years in the federal public service 56 24 18 0 2 0 0 80 2 57
2018 More than 20 years in the federal public service 53 29 3 12 3 0 0 82 15 31
2017 Less than 3 years in the federal public service 58 37 4 0 0 0 0 96 0 22
2017 3 to 10 years in the federal public service 47 34 11 4 0 0 4 84 5 60
2017 11 to 20 years in the federal public service 49 25 13 3 5 2 3 78 8 60
2017 More than 20 years in the federal public service 51 29 8 3 0 0 9 89 3 40

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 33 45 11 7 4 0 0 78 11 27
2020 3 to 10 years in the federal public service 36 27 27 8 2 0 0 63 10 49
2020 11 to 20 years in the federal public service 40 37 21 3 0 0 0 76 3 68
2020 More than 20 years in the federal public service 15 63 15 8 0 0 0 77 8 40

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 18 41 30 11 0 0 0 59 11 27
2020 3 to 10 years in the federal public service 21 37 32 4 6 0 0 57 10 49
2020 11 to 20 years in the federal public service 19 25 37 13 6 0 0 44 19 68
2020 More than 20 years in the federal public service 15 36 31 12 5 0 0 51 18 39
2019 Less than 3 years in the federal public service 27 43 22 4 4 0 0 70 8 26
2019 3 to 10 years in the federal public service 16 38 31 11 2 2 0 55 14 45
2019 11 to 20 years in the federal public service 13 34 31 11 11 0 0 47 22 54
2019 More than 20 years in the federal public service 21 11 40 21 8 0 0 31 29 38
2018 Less than 3 years in the federal public service 21 43 27 5 5 0 0 63 10 19
2018 3 to 10 years in the federal public service 17 39 31 6 6 0 0 56 13 45
2018 11 to 20 years in the federal public service 8 35 31 17 8 0 0 43 26 58
2018 More than 20 years in the federal public service 14 28 35 12 10 0 0 43 22 32
2017 Less than 3 years in the federal public service 20 35 36 5 4 0 0 55 9 22
2017 3 to 10 years in the federal public service 19 31 32 6 12 0 0 49 18 61
2017 11 to 20 years in the federal public service 10 30 32 17 12 0 0 39 28 60
2017 More than 20 years in the federal public service 15 29 36 7 13 0 0 44 20 40

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 7 11 33 22 26 0 0 48 18 27
2020 3 to 10 years in the federal public service 10 11 35 36 8 0 0 44 21 48
2020 11 to 20 years in the federal public service 10 25 29 23 13 0 0 36 35 69
2020 More than 20 years in the federal public service 3 22 39 21 15 0 0 36 25 39
2019 Less than 3 years in the federal public service 4 4 22 43 27 0 0 70 8 26
2019 3 to 10 years in the federal public service 5 18 31 33 13 0 0 47 22 45
2019 11 to 20 years in the federal public service 10 10 37 37 6 0 0 42 21 55
2019 More than 20 years in the federal public service 8 30 36 16 10 0 0 27 37 37
2018 Less than 3 years in the federal public service 5 10 25 43 18 0 0 61 15 19
2018 3 to 10 years in the federal public service 4 25 36 18 15 0 2 33 30 45
2018 11 to 20 years in the federal public service 11 25 31 26 7 0 0 33 36 57
2018 More than 20 years in the federal public service 10 12 33 37 8 0 0 45 22 32
2017 Less than 3 years in the federal public service 4 9 40 34 13 0 0 46 13 22
2017 3 to 10 years in the federal public service 9 11 39 29 12 0 0 41 20 60
2017 11 to 20 years in the federal public service 13 23 33 19 10 0 3 29 36 60
2017 More than 20 years in the federal public service 10 17 42 22 9 0 0 31 27 40
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 26 59 15 0 70 30 27
2020 3 to 10 years in the federal public service 33 51 17 0 60 40 49
2020 11 to 20 years in the federal public service 33 48 19 0 59 41 69
2020 More than 20 years in the federal public service 25 45 30 0 64 36 40

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 50 50 16
2020 11 to 20 years in the federal public service 43 57 23

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 52 18 7 0 0 0 22 90 0 27
2020 3 to 10 years in the federal public service 69 12 6 2 2 2 6 89 4 49
2020 11 to 20 years in the federal public service 57 14 6 13 6 0 4 74 20 69
2020 More than 20 years in the federal public service 62 5 10 8 7 3 5 73 16 40
2019 Less than 3 years in the federal public service 76 12 4 0 0 0 8 96 0 26
2019 3 to 10 years in the federal public service 41 14 11 11 5 7 11 67 20 44
2019 11 to 20 years in the federal public service 53 12 9 7 7 4 7 74 16 56
2019 More than 20 years in the federal public service 52 14 8 8 10 0 8 71 20 38
2018 Less than 3 years in the federal public service 47 5 5 5 10 6 23 73 20 19
2018 3 to 10 years in the federal public service 57 7 7 11 6 0 12 73 19 45
2018 11 to 20 years in the federal public service 51 12 6 9 13 0 10 69 24 58
2018 More than 20 years in the federal public service 63 3 9 6 6 0 13 76 14 32

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in the federal public service 31 12 19 12 19 0 6 47 33 16
2020 11 to 20 years in the federal public service 30 4 17 31 13 0 4 36 46 23

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in the federal public service 12 19 6 25 37 0 0 31 63 16
2020 11 to 20 years in the federal public service 13 17 22 22 22 0 4 32 46 23
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