2020 Public Service Employee Survey Results by Theme for Transportation Safety Board of Canada by Question 106.1. Occupational category (variable derived from question 106)

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 48 38 7 7 0 0 0 86 7 29
2020 Administration and Foreign Services 58 32 7 3 0 0 0 90 3 59
2020 Technical 40 31 10 12 5 1 0 72 17 77
2019 Scientific and Professional 58 27 8 8 0 0 0 85 8 26
2019 Administration and Foreign Services 51 33 10 6 0 0 0 84 6 51
2019 Technical 51 25 14 6 3 0 0 76 10 63
2018 Scientific and Professional 55 32 5 9 0 0 0 86 9 22
2018 Administration and Foreign Services 38 44 15 4 0 0 0 81 4 48
2018 Technical 31 32 6 21 10 0 0 63 31 62
2018 Other occupational category 84 8 0 8 0 0 0 92 8 10
2017 Scientific and Professional 39 37 10 7 7 0 0 76 14 29
2017 Administration and Foreign Services 46 40 10 4 0 0 0 87 4 51
2017 Technical 32 38 12 7 12 0 0 69 19 75
2014 Scientific and Professional 46 32 5 18 0 0 0 77 18 22
2014 Administration and Foreign Services 43 39 10 6 2 0 0 82 8 51
2014 Technical 44 34 6 12 3 0 0 79 15 79

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 33 47 7 7 7 0 0 80 13 30
2020 Administration and Foreign Services 40 36 14 10 0 0 0 76 10 58
2020 Technical 30 35 10 12 12 1 0 66 24 77
2019 Scientific and Professional 42 35 8 8 8 0 0 77 15 26
2019 Administration and Foreign Services 47 33 10 8 2 0 0 80 10 49
2019 Technical 31 39 6 11 13 0 0 69 24 62
2018 Scientific and Professional 33 29 14 10 14 0 0 62 24 21
2018 Administration and Foreign Services 28 47 13 9 4 0 0 74 13 47
2018 Technical 18 25 17 14 26 0 0 43 40 62
2018 Other occupational category 84 8 8 0 0 0 0 92 0 10
2017 Scientific and Professional 35 34 7 10 14 0 0 69 24 29
2017 Administration and Foreign Services 23 52 17 6 2 0 0 75 8 51
2017 Technical 29 25 12 15 19 0 0 55 33 75

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 63 30 3 3 0 0 0 93 3 30
2020 Administration and Foreign Services 66 23 11 0 0 0 0 89 0 56
2020 Technical 63 21 9 5 1 0 0 84 7 76
2019 Scientific and Professional 62 15 19 4 0 0 0 77 4 26
2019 Administration and Foreign Services 74 16 8 0 2 0 0 90 2 50
2019 Technical 63 25 8 2 2 0 0 89 3 63
2018 Scientific and Professional 68 27 0 5 0 0 0 95 5 22
2018 Administration and Foreign Services 47 43 11 0 0 0 0 89 0 47
2018 Technical 53 29 6 8 3 0 0 82 12 61
2018 Other occupational category 100 0 0 0 0 0 0 100 0 10
2017 Scientific and Professional 61 35 0 3 0 0 0 97 3 28
2017 Administration and Foreign Services 62 32 6 0 0 0 0 94 0 51
2017 Technical 51 32 8 5 4 0 0 83 9 75
2014 Scientific and Professional 71 24 5 0 0 0 0 95 0 21
2014 Administration and Foreign Services 67 30 2 0 2 0 0 96 2 51
2014 Technical 62 29 4 5 0 0 0 91 5 79

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 53 33 7 7 0 0 0 87 7 30
2020 Administration and Foreign Services 49 36 12 3 0 0 0 85 3 59
2020 Technical 48 38 8 5 1 0 0 86 6 77
2019 Scientific and Professional 54 31 12 0 4 0 0 85 4 26
2019 Administration and Foreign Services 60 23 12 6 0 0 0 83 6 52
2019 Technical 49 40 6 5 0 0 0 89 5 63
2018 Scientific and Professional 41 50 5 0 5 0 0 91 5 22
2018 Administration and Foreign Services 45 38 11 6 0 0 0 83 6 47
2018 Technical 29 43 16 8 3 0 0 73 11 62
2018 Other occupational category 92 0 0 8 0 0 0 92 8 10
2017 Scientific and Professional 49 24 14 3 10 0 0 73 14 29
2017 Administration and Foreign Services 54 34 12 0 0 0 0 88 0 50
2017 Technical 39 36 12 9 4 0 0 75 13 75
2014 Scientific and Professional 43 34 0 14 10 0 0 76 24 21
2014 Administration and Foreign Services 55 38 4 2 2 0 0 92 4 51
2014 Technical 48 34 10 7 0 0 0 82 7 79

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 43 33 13 7 3 0 0 77 10 30
2020 Administration and Foreign Services 61 24 12 2 2 0 0 85 3 59
2020 Technical 38 29 12 14 7 0 0 67 21 76
2019 Scientific and Professional 38 31 19 8 4 0 0 69 12 26
2019 Administration and Foreign Services 46 37 8 10 0 0 0 83 10 52
2019 Technical 37 27 14 14 8 0 0 63 22 63
2018 Scientific and Professional 23 36 18 9 14 0 0 59 23 22
2018 Administration and Foreign Services 46 29 19 6 0 0 0 75 6 48
2018 Technical 28 11 32 6 21 2 0 40 28 62
2018 Other occupational category 81 11 0 0 8 0 0 92 8 10
2017 Scientific and Professional 32 34 10 14 10 0 0 66 24 29
2017 Administration and Foreign Services 48 27 17 6 2 0 0 75 8 51
2017 Technical 24 24 20 13 19 0 0 48 32 75
2014 Scientific and Professional 41 27 9 5 18 0 0 69 22 22
2014 Administration and Foreign Services 44 27 19 4 4 2 0 72 8 52
2014 Technical 47 29 10 10 4 1 0 76 14 79

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 40 33 13 7 7 0 0 73 13 30
2020 Administration and Foreign Services 63 19 15 3 0 0 0 81 3 59
2020 Technical 36 30 18 11 5 0 0 66 16 76
2019 Scientific and Professional 35 38 19 4 4 0 0 73 8 26
2019 Administration and Foreign Services 44 35 8 13 0 0 0 79 13 52
2019 Technical 39 27 15 11 8 0 0 66 19 62
2018 Scientific and Professional 18 41 23 9 9 0 0 59 18 22
2018 Administration and Foreign Services 40 40 13 8 0 0 0 79 8 48
2018 Technical 21 21 25 15 18 0 0 42 32 62
2018 Other occupational category 81 11 0 0 8 0 0 92 8 10
2017 Scientific and Professional 28 34 17 7 14 0 0 62 20 29
2017 Administration and Foreign Services 49 32 8 12 0 0 0 80 12 51
2017 Technical 22 31 12 15 20 0 0 53 35 75
2014 Scientific and Professional 32 41 9 0 18 0 0 73 18 22
2014 Administration and Foreign Services 46 31 12 6 4 2 0 78 10 52
2014 Technical 39 35 13 10 4 0 0 74 14 79

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 50 37 7 7 0 0 0 87 7 30
2020 Administration and Foreign Services 63 19 7 7 3 2 0 83 10 59
2020 Technical 46 20 11 18 4 1 0 67 23 76
2019 Scientific and Professional 46 27 4 15 4 0 4 76 20 26
2019 Administration and Foreign Services 35 40 8 10 4 4 0 78 14 52
2019 Technical 46 21 17 6 6 3 0 69 13 63
2018 Scientific and Professional 50 18 14 9 9 0 0 68 18 22
2018 Administration and Foreign Services 31 33 23 10 2 0 0 65 13 48
2018 Technical 26 20 22 13 16 3 0 47 30 62
2018 Other occupational category 41 0 8 0 0 19 32 83 0 10
2017 Scientific and Professional 32 34 10 20 3 0 0 66 24 29
2017 Administration and Foreign Services 48 23 8 10 8 2 2 74 18 51
2017 Technical 25 30 17 8 15 4 1 58 24 75
2014 Scientific and Professional 32 27 18 0 18 0 5 62 19 22
2014 Administration and Foreign Services 50 17 11 9 8 4 0 70 18 52
2014 Technical 39 27 19 10 3 3 0 68 13 79
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 60 33 3 3 0 0 0 93 3 30
2020 Administration and Foreign Services 58 27 8 2 0 0 5 89 2 59
2020 Technical 45 26 13 6 9 0 0 71 16 77
2019 Scientific and Professional 62 23 8 0 0 4 4 92 0 26
2019 Administration and Foreign Services 52 23 13 4 0 2 6 81 4 52
2019 Technical 49 25 8 11 5 0 2 76 16 63

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 53 27 13 7 0 0 0 80 7 30
2020 Administration and Foreign Services 61 29 8 2 0 0 0 90 2 59
2020 Technical 55 18 14 5 8 0 0 73 13 77
2019 Scientific and Professional 60 28 4 4 0 4 0 92 4 25
2019 Administration and Foreign Services 53 20 4 14 10 0 0 73 24 51
2019 Technical 53 18 12 12 5 0 0 72 17 60
2018 Scientific and Professional 36 36 5 14 9 0 0 73 23 22
2018 Administration and Foreign Services 52 23 10 10 4 0 0 75 15 48
2018 Technical 34 33 7 13 13 0 0 67 26 61
2017 Scientific and Professional 35 31 10 24 0 0 0 66 24 29
2017 Administration and Foreign Services 61 14 22 2 2 0 0 74 4 51
2017 Technical 40 22 16 9 13 0 0 61 22 75
2014 Scientific and Professional 46 32 5 5 13 0 0 78 18 22
2014 Administration and Foreign Services 41 31 19 8 0 0 0 73 8 51
2014 Technical 43 31 6 8 7 5 0 78 16 79

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 70 17 10 3 0 0 0 87 3 30
2020 Administration and Foreign Services 69 19 7 3 0 0 2 90 3 59
2020 Technical 62 16 8 6 6 1 0 79 13 77
2019 Scientific and Professional 62 19 12 4 4 0 0 81 8 26
2019 Administration and Foreign Services 65 13 10 10 2 0 0 79 12 52
2019 Technical 57 27 5 8 3 0 0 84 11 63
2018 Scientific and Professional 41 32 0 9 18 0 0 73 27 22
2018 Administration and Foreign Services 52 25 10 4 6 0 2 79 11 48
2018 Technical 39 16 16 16 10 0 2 57 27 61
2018 Other occupational category 51 19 0 0 8 0 22 89 11 10
2017 Scientific and Professional 45 20 7 14 13 0 0 66 27 29
2017 Administration and Foreign Services 59 25 8 6 2 0 0 84 8 51
2017 Technical 43 21 14 8 14 0 0 64 22 73
2014 Scientific and Professional 41 23 9 14 14 0 0 64 27 22
2014 Administration and Foreign Services 47 30 10 8 4 2 0 78 12 51
2014 Technical 54 23 6 8 9 0 0 78 16 79

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 27 40 13 7 7 7 0 71 14 30
2020 Administration and Foreign Services 51 32 10 5 0 2 0 84 5 59
2020 Technical 35 27 13 9 9 6 0 67 19 77
2019 Scientific and Professional 27 27 27 8 8 4 0 56 16 26
2019 Administration and Foreign Services 29 33 21 13 0 4 0 64 14 52
2019 Technical 19 30 16 11 16 8 0 53 29 63
2018 Scientific and Professional 27 18 27 14 14 0 0 45 27 22
2018 Administration and Foreign Services 37 31 12 14 2 4 0 70 17 49
2018 Technical 18 16 18 21 21 7 0 36 45 62
2018 Other occupational category 32 49 0 0 8 0 11 91 9 10
2017 Scientific and Professional 17 35 17 14 17 0 0 52 31 29
2017 Administration and Foreign Services 29 34 12 16 2 7 0 68 19 51
2017 Technical 6 34 12 16 20 12 0 45 41 75
2014 Scientific and Professional 13 46 14 14 5 9 0 65 20 22
2014 Administration and Foreign Services 41 31 8 6 2 11 0 82 9 51
2014 Technical 28 31 11 16 6 7 0 64 24 79

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 30 27 27 13 3 0 0 57 17 30
2020 Administration and Foreign Services 42 37 8 12 0 0 0 80 12 59
2020 Technical 30 27 14 14 12 3 0 59 27 77
2019 Scientific and Professional 19 35 15 19 8 4 0 56 28 26
2019 Administration and Foreign Services 31 33 27 8 2 0 0 63 10 52
2019 Technical 14 30 13 17 24 2 0 45 42 63
2018 Scientific and Professional 18 23 27 9 23 0 0 41 32 22
2018 Administration and Foreign Services 31 35 16 14 2 2 0 67 17 49
2018 Technical 10 16 11 25 34 3 0 27 61 62
2018 Other occupational category 51 19 11 0 8 0 11 79 9 10
2017 Scientific and Professional 7 46 7 17 24 0 0 52 41 29
2017 Administration and Foreign Services 38 26 23 12 2 0 0 63 14 51
2017 Technical 5 26 13 17 36 3 0 32 55 75
2014 Scientific and Professional 9 50 14 18 9 0 0 59 27 22
2014 Administration and Foreign Services 45 29 12 6 4 4 0 77 11 51
2014 Technical 21 32 11 21 12 2 0 54 34 79

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 13 37 17 20 3 10 0 56 26 30
2020 Administration and Foreign Services 39 34 14 8 2 3 0 75 11 59
2020 Technical 23 31 16 16 10 4 0 57 27 77
2019 Scientific and Professional 4 35 27 27 8 0 0 38 35 26
2019 Administration and Foreign Services 29 35 16 16 2 2 0 66 18 51
2019 Technical 13 25 16 22 22 2 0 39 45 63
2018 Scientific and Professional 18 23 27 14 18 0 0 41 32 22
2018 Administration and Foreign Services 20 35 18 20 2 4 0 57 23 49
2018 Technical 7 20 11 33 23 7 0 28 60 62
2018 Other occupational category 30 30 0 11 8 11 11 76 24 10
2017 Scientific and Professional 7 32 17 21 24 0 0 39 44 29
2017 Administration and Foreign Services 32 24 14 18 4 9 0 61 24 51
2017 Technical 4 19 24 25 28 0 0 22 54 75
2014 Scientific and Professional 5 27 18 41 5 5 0 33 47 22
2014 Administration and Foreign Services 31 28 20 12 2 8 0 64 15 51
2014 Technical 15 33 12 24 10 6 0 51 36 79

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 23 43 23 3 7 0 0 67 10 30
2020 Administration and Foreign Services 32 37 15 8 5 2 0 71 14 59
2020 Technical 30 26 14 13 14 3 0 57 28 77
2019 Scientific and Professional 15 35 23 15 8 4 0 52 24 26
2019 Administration and Foreign Services 21 37 13 17 8 4 0 60 26 52
2019 Technical 16 29 14 11 27 3 0 46 39 63
2018 Scientific and Professional 18 32 23 5 23 0 0 50 27 22
2018 Administration and Foreign Services 25 42 13 17 4 0 0 67 21 48
2018 Technical 10 23 14 22 29 2 0 33 52 62
2018 Other occupational category 22 38 11 0 8 11 11 76 11 10
2017 Scientific and Professional 10 38 17 20 14 0 0 48 34 29
2017 Administration and Foreign Services 33 30 21 4 12 0 0 63 16 51
2017 Technical 9 23 13 21 31 3 0 33 54 75
2014 Scientific and Professional 14 27 23 18 18 0 0 41 36 22
2014 Administration and Foreign Services 33 28 21 8 4 6 0 65 13 51
2014 Technical 22 20 10 23 14 11 0 48 41 78
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 37 40 3 17 3 0 0 77 20 30
2020 Administration and Foreign Services 40 29 10 14 7 0 0 69 21 58
2020 Technical 34 26 17 17 6 0 0 60 23 77
2019 Scientific and Professional 27 38 15 15 4 0 0 65 19 26
2019 Administration and Foreign Services 34 34 20 6 6 0 0 68 12 50
2019 Technical 27 35 11 11 16 0 0 62 27 63
2018 Scientific and Professional 23 36 9 14 18 0 0 59 32 22
2018 Administration and Foreign Services 35 31 18 14 2 0 0 65 16 49
2018 Technical 21 20 24 13 23 0 0 41 35 62
2018 Other occupational category 84 8 0 8 0 0 0 92 8 10
2017 Scientific and Professional 35 24 10 20 10 0 0 59 31 29
2017 Administration and Foreign Services 34 33 12 16 4 0 2 68 20 51
2017 Technical 23 28 13 15 21 0 0 51 36 75
2014 Scientific and Professional 18 46 9 9 13 5 0 67 23 22
2014 Administration and Foreign Services 33 26 22 13 6 0 0 59 19 51
2014 Technical 30 29 14 17 10 0 0 59 27 79

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 37 47 0 13 3 0 0 83 17 30
2020 Administration and Foreign Services 40 47 7 5 2 0 0 86 7 58
2020 Technical 31 43 6 14 5 0 0 74 19 77
2019 Scientific and Professional 35 35 15 12 4 0 0 69 15 26
2019 Administration and Foreign Services 44 40 4 10 0 0 2 86 10 50
2019 Technical 29 43 13 10 6 0 0 71 16 63
2018 Scientific and Professional 23 55 9 5 9 0 0 77 14 22
2018 Administration and Foreign Services 31 41 16 12 0 0 0 71 12 49
2018 Technical 16 48 13 13 10 0 0 65 23 62
2018 Other occupational category 92 0 0 0 8 0 0 92 8 10
2017 Scientific and Professional 29 41 3 14 14 0 0 70 27 29
2017 Administration and Foreign Services 31 43 12 12 0 0 2 76 12 51
2017 Technical 15 46 13 16 9 0 0 61 26 75

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 57 27 13 3 0 0 0 83 3 30
2020 Administration and Foreign Services 51 31 10 5 0 3 0 84 5 59
2020 Technical 49 25 9 7 11 0 0 74 17 76
2019 Scientific and Professional 38 38 8 12 4 0 0 77 15 26
2019 Administration and Foreign Services 52 27 6 12 2 0 2 80 14 52
2019 Technical 56 17 11 10 6 0 0 73 16 63
2018 Scientific and Professional 23 36 18 0 18 5 0 62 19 22
2018 Administration and Foreign Services 46 38 6 6 2 2 0 85 9 48
2018 Technical 39 19 20 9 13 0 0 58 22 62
2018 Other occupational category 59 11 0 0 8 0 22 89 11 10
2017 Scientific and Professional 28 34 7 20 10 0 0 62 31 29
2017 Administration and Foreign Services 43 29 18 10 0 0 0 72 10 51
2017 Technical 34 31 12 11 11 1 0 66 22 75
2014 Scientific and Professional 32 23 18 14 13 0 0 55 27 22
2014 Administration and Foreign Services 32 31 22 13 0 2 0 64 14 51
2014 Technical 42 33 5 6 9 5 0 79 16 79

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 45 31 21 3 0 0 0 76 3 29
2020 Administration and Foreign Services 46 37 12 5 0 0 0 83 5 59
2020 Technical 36 30 8 20 7 0 0 66 26 76
2019 Scientific and Professional 31 42 12 15 0 0 0 73 15 26
2019 Administration and Foreign Services 40 37 13 8 2 0 0 77 10 52
2019 Technical 25 38 16 16 5 0 0 63 21 63
2018 Scientific and Professional 27 45 9 5 14 0 0 73 18 22
2018 Administration and Foreign Services 31 35 16 16 2 0 0 65 18 49
2018 Technical 15 37 9 17 21 0 0 52 39 62
2018 Other occupational category 81 0 0 0 8 0 11 91 9 10
2017 Scientific and Professional 25 51 10 10 3 0 0 76 14 29
2017 Administration and Foreign Services 38 26 16 18 2 0 0 65 20 51
2017 Technical 13 32 17 22 16 0 0 45 38 75
2014 Scientific and Professional 45 37 5 14 0 0 0 82 14 22
2014 Administration and Foreign Services 28 35 16 14 6 2 0 64 20 51
2014 Technical 19 39 11 22 9 0 0 58 31 79

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 60 17 13 3 3 3 0 79 7 30
2020 Administration and Foreign Services 58 24 12 2 2 2 2 84 4 59
2020 Technical 51 13 16 6 10 3 1 66 18 77

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 23 30 13 23 3 7 0 57 29 30
2020 Administration and Foreign Services 33 31 19 5 7 5 0 67 13 58
2020 Technical 17 29 17 19 13 3 3 48 34 77
2019 Scientific and Professional 16 48 12 4 20 0 0 64 24 25
2019 Administration and Foreign Services 35 38 13 4 10 0 0 73 13 52
2019 Technical 17 29 17 16 19 2 0 47 35 63
2018 Scientific and Professional 14 27 18 18 23 0 0 41 41 22
2018 Administration and Foreign Services 33 29 10 22 2 2 2 64 26 49
2018 Technical 10 15 27 8 38 2 0 25 47 62
2018 Other occupational category 22 19 8 0 8 43 0 71 14 10
2017 Scientific and Professional 28 24 14 10 17 7 0 56 29 29
2017 Administration and Foreign Services 34 24 22 12 9 0 0 58 20 51
2017 Technical 8 24 16 23 27 3 0 33 51 75
2014 Scientific and Professional 9 46 18 14 9 5 0 57 24 22
2014 Administration and Foreign Services 44 12 29 6 8 2 0 57 14 52
2014 Technical 13 27 22 18 15 5 0 42 35 78

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 10 17 20 20 27 0 7 29 50 30
2020 Administration and Foreign Services 15 17 14 20 24 5 5 36 49 59
2020 Technical 14 12 21 22 23 5 3 28 49 77
2019 Scientific and Professional 8 19 15 31 23 0 4 28 56 26
2019 Administration and Foreign Services 15 15 21 15 27 4 2 33 45 52
2019 Technical 13 16 14 19 30 2 6 31 53 63
2018 Scientific and Professional 5 9 18 27 41 0 0 14 68 22
2018 Administration and Foreign Services 17 19 19 23 19 0 4 37 43 48
2018 Technical 5 11 23 8 48 2 3 17 59 62
2018 Other occupational category 0 11 8 8 8 11 54 30 46 10
2017 Scientific and Professional 7 17 14 18 41 0 3 25 61 29
2017 Administration and Foreign Services 7 26 24 22 20 0 2 34 42 51
2017 Technical 3 16 16 16 43 3 4 20 63 75
2014 Scientific and Professional 5 9 23 18 31 5 9 16 58 22
2014 Administration and Foreign Services 19 19 14 19 25 3 0 40 46 52
2014 Technical 11 29 10 16 25 7 1 44 45 79

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 63 13 13 0 7 0 3 79 7 30
2020 Administration and Foreign Services 54 19 12 10 2 2 2 75 12 59
2020 Technical 61 29 5 3 1 1 0 91 4 77
2019 Scientific and Professional 58 31 12 0 0 0 0 88 0 26
2019 Administration and Foreign Services 55 33 6 2 0 4 0 92 2 51
2019 Technical 57 22 14 5 0 0 2 81 5 63

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 53 27 17 0 0 0 3 83 0 30
2020 Administration and Foreign Services 56 22 8 5 5 2 2 81 11 59
2020 Technical 46 18 17 8 8 1 1 66 16 76
2019 Scientific and Professional 46 23 27 0 4 0 0 69 4 26
2019 Administration and Foreign Services 61 18 12 0 8 0 2 80 8 51
2019 Technical 38 22 16 3 11 6 3 67 16 63

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 73 10 3 0 3 7 3 93 4 30
2020 Administration and Foreign Services 80 10 3 0 0 3 3 96 0 59
2020 Technical 75 5 5 4 6 3 1 84 11 77
2019 Scientific and Professional 73 8 4 0 12 4 0 84 12 26
2019 Administration and Foreign Services 73 8 6 2 0 6 6 91 2 51
2019 Technical 62 13 5 5 8 5 3 81 14 63

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 77 13 0 0 3 3 3 96 4 30
2020 Administration and Foreign Services 85 5 2 3 0 2 3 95 4 59
2020 Technical 83 6 1 0 0 5 4 99 0 77
2019 Scientific and Professional 88 4 4 0 0 4 0 96 0 26
2019 Administration and Foreign Services 90 0 2 0 0 2 6 98 0 50
2019 Technical 76 6 6 0 0 3 8 93 0 63

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 43 30 10 17 0 0 0 73 17 30
2020 Administration and Foreign Services 47 33 12 7 0 0 0 81 7 57
2020 Technical 26 39 18 9 8 0 0 65 17 77
2019 Scientific and Professional 27 42 8 15 8 0 0 69 23 26
2019 Administration and Foreign Services 52 31 6 8 2 0 0 83 10 48
2019 Technical 30 40 13 10 8 0 0 70 17 63
2018 Scientific and Professional 27 27 14 14 18 0 0 55 32 22
2018 Administration and Foreign Services 32 45 15 6 2 0 0 77 9 47
2018 Technical 15 32 16 16 21 0 0 47 37 62
2018 Other occupational category 81 11 0 0 8 0 0 92 8 10
2017 Scientific and Professional 39 27 0 17 17 0 0 66 34 29
2017 Administration and Foreign Services 42 27 17 10 2 0 2 70 12 51
2017 Technical 20 36 16 16 12 0 0 56 28 75
2014 Scientific and Professional 9 59 14 9 9 0 0 68 18 22
2014 Administration and Foreign Services 33 39 10 10 4 2 2 75 15 51
2014 Technical 15 49 11 12 11 1 0 65 24 79

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 47 17 20 10 7 0 0 63 17 30
2020 Administration and Foreign Services 55 31 12 0 0 0 2 88 0 58
2020 Technical 27 39 16 13 5 0 0 66 18 77
2019 Scientific and Professional 35 27 12 23 4 0 0 62 27 26
2019 Administration and Foreign Services 46 38 4 10 2 0 0 84 12 50
2019 Technical 25 38 13 8 16 0 0 63 24 63
2018 Scientific and Professional 27 23 23 14 14 0 0 50 27 22
2018 Administration and Foreign Services 38 38 15 6 2 0 0 77 9 47
2018 Technical 14 21 29 16 19 0 0 35 36 61
2018 Other occupational category 62 19 11 8 0 0 0 81 8 10
2017 Scientific and Professional 35 34 10 7 14 0 0 69 20 29
2017 Administration and Foreign Services 39 29 20 4 8 0 2 68 12 51
2017 Technical 24 35 16 9 16 0 0 59 25 75
2014 Scientific and Professional 27 41 9 14 9 0 0 68 23 22
2014 Administration and Foreign Services 41 31 18 4 4 2 0 74 8 51
2014 Technical 27 33 15 10 15 0 0 60 25 79

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 33 47 10 10 0 0 0 80 10 30
2020 Administration and Foreign Services 42 36 12 7 3 0 0 78 10 59
2020 Technical 34 38 14 9 5 0 0 71 14 77
2019 Scientific and Professional 31 42 19 8 0 0 0 73 8 26
2019 Administration and Foreign Services 53 33 2 12 0 0 0 86 12 51
2019 Technical 21 52 11 10 6 0 0 73 16 62
2018 Scientific and Professional 18 41 18 9 14 0 0 59 23 22
2018 Administration and Foreign Services 35 39 13 11 2 0 0 74 13 46
2018 Technical 17 24 26 19 15 0 0 41 34 62
2018 Other occupational category 84 8 0 0 8 0 0 92 8 10
2017 Scientific and Professional 32 31 14 10 14 0 0 63 24 29
2017 Administration and Foreign Services 36 45 10 6 2 0 2 82 8 51
2017 Technical 23 34 16 9 18 0 0 57 27 74
2014 Scientific and Professional 32 45 5 9 9 0 0 77 18 22
2014 Administration and Foreign Services 41 37 12 8 2 0 0 78 10 51
2014 Technical 25 38 10 19 9 0 0 63 28 79

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 17 40 27 13 3 0 0 57 17 30
2020 Administration and Foreign Services 29 55 14 0 0 0 2 86 0 58
2020 Technical 14 40 18 21 4 3 0 56 25 77
2019 Scientific and Professional 15 58 8 12 4 4 0 76 16 26
2019 Administration and Foreign Services 23 44 23 6 2 2 0 69 8 52
2019 Technical 19 33 17 14 13 3 0 54 28 63
2018 Scientific and Professional 14 32 23 18 14 0 0 45 32 22
2018 Administration and Foreign Services 16 41 22 12 0 6 2 62 13 49
2018 Technical 13 23 17 22 21 3 0 37 45 62
2018 Other occupational category 65 27 8 0 0 0 0 92 0 10
2017 Scientific and Professional 17 45 17 7 14 0 0 62 20 29
2017 Administration and Foreign Services 21 32 30 8 4 2 4 55 13 51
2017 Technical 12 29 17 20 21 0 0 41 41 75

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 60 20 7 7 3 0 3 83 10 30
2020 Administration and Foreign Services 54 32 7 7 0 0 0 86 7 59
2020 Technical 55 27 13 1 3 0 1 83 4 77
2019 Scientific and Professional 42 46 12 0 0 0 0 88 0 26
2019 Administration and Foreign Services 55 27 8 10 0 0 0 82 10 51
2019 Technical 52 30 10 3 5 0 0 83 8 63
2018 Scientific and Professional 43 48 0 10 0 0 0 90 10 21
2018 Administration and Foreign Services 54 33 8 4 0 0 0 88 4 48
2018 Technical 32 42 10 8 8 0 0 74 17 60
2018 Other occupational category 84 8 0 0 8 0 0 92 8 10
2017 Scientific and Professional 56 27 10 0 7 0 0 83 7 29
2017 Administration and Foreign Services 51 35 6 8 0 0 0 86 8 51
2017 Technical 34 30 17 8 11 0 0 64 19 73
2014 Scientific and Professional 32 41 9 14 4 0 0 73 18 22
2014 Administration and Foreign Services 49 32 10 10 0 0 0 80 10 51
2014 Technical 35 40 14 6 5 0 0 75 11 79

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 33 40 20 0 7 0 0 73 7 30
2020 Administration and Foreign Services 44 27 19 3 7 0 0 71 10 59
2020 Technical 21 46 16 13 3 0 1 68 16 76
2019 Scientific and Professional 32 32 24 8 0 4 0 67 8 25
2019 Administration and Foreign Services 35 33 21 12 0 0 0 67 12 52
2019 Technical 27 30 24 8 11 0 0 57 19 63
2018 Scientific and Professional 36 36 14 9 5 0 0 73 14 22
2018 Administration and Foreign Services 33 23 33 8 2 0 0 56 10 48
2018 Technical 27 38 12 15 9 0 0 65 24 60
2018 Other occupational category 43 19 11 16 0 0 11 69 18 10
2017 Scientific and Professional 31 38 28 0 3 0 0 69 3 29
2017 Administration and Foreign Services 45 37 16 0 2 0 0 82 2 51
2017 Technical 22 39 23 7 7 3 0 63 14 75
2014 Scientific and Professional 18 46 27 9 0 0 0 64 9 22
2014 Administration and Foreign Services 40 41 14 4 2 0 0 81 6 51
2014 Technical 22 41 20 7 6 1 1 65 14 78

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Scientific and Professional 43 57 30
2020 Administration and Foreign Services 42 58 59
2020 Technical 46 54 76

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 63 13 10 0 0 3 10 88 0 30
2020 Administration and Foreign Services 66 14 8 2 0 0 10 89 2 59
2020 Technical 68 13 9 1 1 1 6 87 3 77

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Scientific and Professional 23 60 17 30
2020 Administration and Foreign Services 20 47 32 59
2020 Technical 10 64 26 77
2019 Scientific and Professional 12 58 31 26
2019 Administration and Foreign Services 23 42 35 52
2019 Technical 17 52 30 63
2018 Scientific and Professional 14 45 41 22
2018 Administration and Foreign Services 10 39 51 49
2018 Technical 18 49 33 61
2018 Other occupational category 30 32 38 10
2017 Scientific and Professional 31 49 20 29
2017 Administration and Foreign Services 15 53 31 51
2017 Technical 20 51 29 74
2014 Scientific and Professional 18 60 23 22
2014 Administration and Foreign Services 25 52 23 52
2014 Technical 19 54 27 79

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Administration and Foreign Services 0 8 75 0 8 8 12
2019 Administration and Foreign Services 25 8 50 8 8 0 12
2019 Technical 73 0 9 9 9 0 11
2018 Technical 45 0 0 36 10 10 11
2017 Technical 27 0 14 33 6 21 15
2014 Administration and Foreign Services 16 8 77 0 9999 0 13
2014 Technical 67 0 20 7 9999 7 15
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 70 27 0 3 0 0 0 97 3 30
2020 Administration and Foreign Services 66 28 5 2 0 0 0 93 2 58
2020 Technical 47 30 14 5 3 1 0 78 8 77
2019 Scientific and Professional 69 19 8 0 4 0 0 88 4 26
2019 Administration and Foreign Services 68 22 6 4 0 0 0 90 4 50
2019 Technical 44 35 8 10 3 0 0 79 13 63
2018 Scientific and Professional 55 36 5 0 5 0 0 91 5 22
2018 Administration and Foreign Services 51 45 2 2 0 0 0 96 2 47
2018 Technical 45 28 11 10 5 0 0 74 15 60
2018 Other occupational category 92 0 8 0 0 0 0 92 0 10
2017 Scientific and Professional 52 27 10 7 3 0 0 80 10 29
2017 Administration and Foreign Services 52 38 9 0 0 0 0 91 0 51
2017 Technical 38 36 9 7 8 1 0 75 15 74
2014 Scientific and Professional 68 27 5 0 0 0 0 95 0 22
2014 Administration and Foreign Services 55 33 6 2 4 0 0 88 6 51
2014 Technical 46 32 14 8 1 0 0 77 9 79

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 27 53 13 7 0 0 0 80 7 30
2020 Administration and Foreign Services 51 41 7 2 0 0 0 92 2 59
2020 Technical 44 40 9 5 1 0 0 84 6 77
2019 Scientific and Professional 27 54 15 4 0 0 0 81 4 26
2019 Administration and Foreign Services 58 33 6 2 0 2 0 92 2 52
2019 Technical 29 38 17 8 8 0 0 67 16 63
2018 Scientific and Professional 14 36 27 14 9 0 0 50 23 22
2018 Administration and Foreign Services 57 33 8 2 0 0 0 90 2 49
2018 Technical 24 36 18 14 7 2 0 61 21 62
2018 Other occupational category 73 19 8 0 0 0 0 92 0 10
2017 Scientific and Professional 39 47 3 7 3 0 0 86 10 29
2017 Administration and Foreign Services 55 35 10 0 0 0 0 90 0 51
2017 Technical 18 39 16 15 12 0 0 57 27 75
2014 Scientific and Professional 37 46 9 9 0 0 0 82 9 22
2014 Administration and Foreign Services 51 37 4 2 2 4 0 92 4 51
2014 Technical 33 42 11 6 5 2 0 77 11 79

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 0 20 33 40 7 0 0 47 20 30
2020 Administration and Foreign Services 14 22 25 19 19 2 0 38 36 59
2020 Technical 6 17 40 26 8 0 3 35 24 77
2019 Scientific and Professional 0 23 54 19 4 0 0 23 23 26
2019 Administration and Foreign Services 14 22 39 22 4 0 0 25 35 51
2019 Technical 10 32 32 16 8 2 2 25 43 63
2018 Scientific and Professional 14 14 59 14 0 0 0 14 27 22
2018 Administration and Foreign Services 6 23 35 29 4 0 2 34 30 48
2018 Technical 10 31 36 16 3 2 2 20 43 61
2017 Scientific and Professional 7 10 63 14 3 3 0 17 17 29
2017 Administration and Foreign Services 6 29 34 20 8 2 2 29 36 51
2017 Technical 13 32 39 11 4 0 1 15 46 75
2014 Scientific and Professional 14 9 37 32 9 0 0 41 22 22
2014 Administration and Foreign Services 6 42 31 15 4 2 0 19 49 51
2014 Technical 4 22 37 25 8 5 0 34 27 79

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 0 7 20 47 23 3 0 72 7 30
2020 Administration and Foreign Services 3 7 22 29 37 2 0 67 10 59
2020 Technical 12 11 20 30 24 1 3 56 23 76
2019 Scientific and Professional 0 8 31 27 31 4 0 60 8 26
2019 Administration and Foreign Services 4 12 27 41 16 0 0 57 16 51
2019 Technical 8 18 31 26 16 2 0 43 26 62
2018 Scientific and Professional 5 33 24 29 10 0 0 38 38 21
2018 Administration and Foreign Services 0 17 31 29 21 0 2 51 17 48
2018 Technical 15 24 37 15 5 3 0 21 41 61
2017 Scientific and Professional 10 10 34 34 11 0 0 46 20 29
2017 Administration and Foreign Services 2 12 26 34 21 2 4 58 15 51
2017 Technical 11 24 33 20 9 1 1 31 36 75
2014 Scientific and Professional 5 13 23 41 14 5 0 57 19 22
2014 Administration and Foreign Services 2 14 24 35 18 6 2 57 17 51
2014 Technical 2 9 26 26 30 6 1 60 12 79

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 0 13 50 20 17 0 0 37 13 30
2020 Administration and Foreign Services 5 14 22 31 28 0 0 59 19 58
2020 Technical 28 16 29 16 9 0 3 26 45 76
2019 Scientific and Professional 12 12 42 27 4 4 0 32 24 26
2019 Administration and Foreign Services 8 8 41 18 20 6 0 40 17 51
2019 Technical 31 18 32 11 5 2 2 17 50 62
2018 Scientific and Professional 14 24 38 24 0 0 0 24 38 21
2018 Administration and Foreign Services 6 13 40 17 19 2 2 38 20 47
2018 Technical 25 33 19 17 2 3 2 19 61 60
2017 Scientific and Professional 7 14 28 39 8 3 0 49 22 28
2017 Administration and Foreign Services 6 22 22 19 26 2 4 48 29 51
2017 Technical 33 33 17 13 1 0 1 15 68 75
2014 Scientific and Professional 22 9 23 32 14 0 0 46 31 22
2014 Administration and Foreign Services 8 22 18 33 16 2 2 51 31 51
2014 Technical 21 39 21 8 7 3 0 16 62 78

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 7 13 43 27 10 0 0 37 20 30
2020 Administration and Foreign Services 12 7 24 29 29 0 0 58 19 59
2020 Technical 13 8 36 28 12 0 3 41 22 75
2019 Scientific and Professional 0 23 35 23 15 4 0 40 24 26
2019 Administration and Foreign Services 12 6 42 29 12 0 0 40 17 52
2019 Technical 11 11 41 29 6 2 0 35 23 63
2018 Scientific and Professional 10 19 48 19 5 0 0 24 29 21
2018 Administration and Foreign Services 15 10 29 29 15 0 2 45 26 48
2018 Technical 18 18 33 24 3 2 2 29 38 61
2017 Scientific and Professional 7 3 45 39 7 0 0 45 10 29
2017 Administration and Foreign Services 2 12 37 31 14 0 4 47 15 51
2017 Technical 17 21 31 21 8 0 1 30 39 75
2014 Scientific and Professional 9 14 50 18 9 0 0 27 22 22
2014 Administration and Foreign Services 4 12 43 26 10 2 4 38 16 51
2014 Technical 11 15 26 30 12 5 1 45 28 79

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 0 23 30 33 10 0 3 45 24 30
2020 Administration and Foreign Services 21 21 12 19 24 2 2 45 43 58
2020 Technical 10 18 29 30 9 1 3 41 30 77
2019 Scientific and Professional 8 27 27 23 12 4 0 36 36 26
2019 Administration and Foreign Services 18 22 37 16 8 0 0 24 39 51
2019 Technical 19 17 30 22 10 2 0 32 37 63
2018 Scientific and Professional 19 38 24 14 5 0 0 19 57 21
2018 Administration and Foreign Services 23 23 29 17 6 0 2 23 47 48
2018 Technical 31 29 27 8 3 2 0 12 61 61
2017 Scientific and Professional 7 24 53 13 3 0 0 17 31 29
2017 Administration and Foreign Services 24 21 32 14 8 0 2 21 46 51
2017 Technical 21 33 22 14 8 0 1 23 55 75
2014 Scientific and Professional 13 18 23 27 5 5 9 37 36 22
2014 Administration and Foreign Services 12 24 30 22 8 2 4 31 38 51
2014 Technical 14 22 37 12 9 6 0 22 38 79

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 0 3 20 43 33 0 0 77 3 30
2020 Administration and Foreign Services 2 12 25 20 34 7 0 58 15 59
2020 Technical 5 14 17 37 22 1 3 62 21 76
2019 Scientific and Professional 4 8 12 46 23 4 4 75 13 26
2019 Administration and Foreign Services 6 16 29 35 8 2 4 46 23 51
2019 Technical 5 17 24 30 17 3 3 51 24 63
2018 Scientific and Professional 10 24 33 29 0 5 0 30 35 21
2018 Administration and Foreign Services 9 17 30 30 13 0 2 43 26 47
2018 Technical 25 23 23 17 12 0 2 29 48 61
2017 Scientific and Professional 0 14 24 56 3 3 0 61 14 29
2017 Administration and Foreign Services 8 12 28 27 19 2 4 49 21 50
2017 Technical 5 5 31 34 20 1 3 57 11 74
2014 Scientific and Professional 9 5 18 32 14 9 14 59 17 22
2014 Administration and Foreign Services 4 16 38 22 15 4 2 40 20 51
2014 Technical 0 5 26 40 23 5 1 67 5 79

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 7 30 27 23 13 0 0 37 37 30
2020 Administration and Foreign Services 8 14 20 27 27 0 3 56 23 59
2020 Technical 17 28 32 16 7 0 1 23 45 76
2019 Scientific and Professional 27 12 35 15 8 4 0 24 40 26
2019 Administration and Foreign Services 6 14 41 14 22 4 0 37 20 51
2019 Technical 21 25 35 13 5 2 0 18 47 63
2018 Scientific and Professional 19 14 48 14 5 0 0 19 33 21
2018 Administration and Foreign Services 8 17 31 31 8 2 2 41 26 48
2018 Technical 26 28 30 10 2 5 0 12 56 61
2017 Scientific and Professional 7 34 37 18 3 0 0 22 41 29
2017 Administration and Foreign Services 2 18 36 23 19 0 2 43 20 51
2017 Technical 33 25 29 6 4 1 0 11 59 75
2014 Scientific and Professional 22 18 41 5 9 0 5 14 42 22
2014 Administration and Foreign Services 2 20 22 31 20 2 4 54 23 51
2014 Technical 27 30 23 9 6 5 0 16 60 79

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 7 20 47 20 7 0 0 27 27 30
2020 Administration and Foreign Services 2 12 38 26 22 0 0 48 14 58
2020 Technical 4 6 40 35 12 1 1 48 11 77
2019 Scientific and Professional 4 19 19 46 4 8 0 54 25 26
2019 Administration and Foreign Services 0 12 31 41 16 0 0 57 12 51
2019 Technical 13 21 30 27 8 2 0 35 34 63

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 10 37 27 20 3 3 0 48 24 30
2020 Administration and Foreign Services 25 37 22 14 2 0 0 63 15 59
2020 Technical 9 39 25 15 8 4 0 50 24 75
2019 Scientific and Professional 8 23 27 35 4 4 0 32 40 26
2019 Administration and Foreign Services 21 25 27 19 2 6 0 49 22 52
2019 Technical 13 27 19 25 14 2 0 40 40 63

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 55 17 17 10 0 0 0 72 10 29
2020 Administration and Foreign Services 75 19 2 3 2 0 0 93 5 59
2020 Technical 44 27 8 10 10 0 0 71 21 77
2019 Scientific and Professional 35 35 15 12 4 0 0 69 15 26
2019 Administration and Foreign Services 67 21 4 4 2 2 0 90 6 52
2019 Technical 38 21 11 14 14 2 0 60 29 63
2018 Scientific and Professional 36 14 9 23 18 0 0 50 41 22
2018 Administration and Foreign Services 53 31 4 8 4 0 0 84 12 49
2018 Technical 26 18 14 13 27 2 0 45 41 62
2017 Scientific and Professional 35 20 17 14 14 0 0 56 27 29
2017 Administration and Foreign Services 66 24 2 2 6 0 0 90 8 51
2017 Technical 24 41 8 12 14 1 0 66 26 74
2014 Scientific and Professional 24 43 14 0 14 0 4 70 15 21
2014 Administration and Foreign Services 39 33 12 12 2 2 0 74 14 51
2014 Technical 33 32 9 14 11 0 1 66 25 79

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 63 20 7 7 3 0 0 83 10 30
2020 Administration and Foreign Services 82 11 4 4 0 0 0 93 4 57
2020 Technical 48 31 5 9 5 0 1 80 14 77
2019 Scientific and Professional 28 36 12 16 8 0 0 64 24 25
2019 Administration and Foreign Services 67 25 0 4 2 2 0 94 6 52
2019 Technical 43 32 3 13 10 0 0 75 22 63
2018 Scientific and Professional 36 27 5 18 14 0 0 64 32 22
2018 Administration and Foreign Services 65 27 4 4 0 0 0 92 4 48
2018 Technical 20 36 10 22 13 0 0 55 35 60
2017 Scientific and Professional 32 17 3 27 17 3 0 50 46 29
2017 Administration and Foreign Services 59 30 8 4 0 0 0 88 4 51
2017 Technical 24 47 9 13 7 0 0 70 20 75
2014 Scientific and Professional 23 32 9 14 18 0 4 57 33 22
2014 Administration and Foreign Services 45 45 4 6 0 0 0 90 6 51
2014 Technical 47 33 6 10 4 0 1 80 13 79

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 40 43 10 7 0 0 0 83 7 30
2020 Administration and Foreign Services 64 26 7 2 0 0 2 91 2 58
2020 Technical 37 37 8 9 8 0 0 75 17 75
2019 Scientific and Professional 35 35 19 8 4 0 0 69 12 26
2019 Administration and Foreign Services 58 25 10 6 2 0 0 83 8 52
2019 Technical 43 30 10 13 3 2 0 74 16 63
2018 Scientific and Professional 36 36 18 0 5 0 5 76 5 22
2018 Administration and Foreign Services 55 31 12 2 0 0 0 86 2 49
2018 Technical 28 34 14 14 8 2 0 62 23 62

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 20 50 10 13 3 0 3 72 17 30
2020 Administration and Foreign Services 47 36 12 3 0 2 0 84 3 59
2020 Technical 38 40 14 3 4 1 0 79 7 77
2019 Scientific and Professional 35 38 19 0 8 0 0 73 8 26
2019 Administration and Foreign Services 41 43 12 4 0 0 0 84 4 51
2019 Technical 32 35 13 13 6 0 0 68 19 62
2018 Scientific and Professional 32 23 18 5 14 5 5 60 20 22
2018 Administration and Foreign Services 42 42 13 4 0 0 0 83 4 48
2018 Technical 21 43 18 6 8 3 0 67 15 62
2018 Other occupational category 62 30 0 0 8 0 0 92 8 10
2017 Scientific and Professional 20 42 17 3 10 7 0 67 15 29
2017 Administration and Foreign Services 44 39 7 4 2 4 0 87 6 51
2017 Technical 24 34 20 8 11 3 0 60 20 75
2014 Scientific and Professional 41 32 5 0 13 5 5 80 15 22
2014 Administration and Foreign Services 46 38 10 2 0 4 0 88 2 52
2014 Technical 35 36 11 5 4 9 0 78 9 79

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 30 43 20 3 3 0 0 73 7 30
2020 Administration and Foreign Services 49 25 14 7 0 5 0 79 7 59
2020 Technical 48 27 13 5 3 4 0 78 8 77
2019 Scientific and Professional 31 38 15 0 4 8 4 78 4 26
2019 Administration and Foreign Services 40 37 10 8 2 4 0 80 10 52
2019 Technical 35 35 14 3 8 5 0 73 12 63
2018 Scientific and Professional 18 27 23 5 5 18 5 59 12 22
2018 Administration and Foreign Services 38 42 13 2 0 6 0 84 2 48
2018 Technical 34 34 19 3 3 5 2 73 7 62
2018 Other occupational category 70 11 0 0 8 11 0 91 9 10
2017 Scientific and Professional 32 27 24 0 7 7 3 66 8 29
2017 Administration and Foreign Services 39 35 10 7 2 8 0 80 9 51
2017 Technical 25 31 20 3 11 11 0 62 15 75
2014 Scientific and Professional 37 36 9 0 5 5 9 84 5 22
2014 Administration and Foreign Services 42 35 18 0 0 4 2 81 0 52
2014 Technical 31 28 21 8 4 9 0 64 12 78

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 50 37 10 0 3 0 0 87 3 30
2020 Administration and Foreign Services 66 25 5 3 0 0 0 92 3 59
2020 Technical 46 29 13 7 5 0 0 75 12 76
2019 Scientific and Professional 42 42 4 4 8 0 0 85 12 26
2019 Administration and Foreign Services 58 32 8 2 0 0 0 90 2 50
2019 Technical 46 24 11 10 10 0 0 70 19 63
2018 Scientific and Professional 50 27 0 9 14 0 0 77 23 22
2018 Administration and Foreign Services 48 35 15 2 0 0 0 83 2 48
2018 Technical 26 39 16 5 15 0 0 65 19 62
2018 Other occupational category 81 19 0 0 0 0 0 100 0 10
2017 Scientific and Professional 41 39 3 3 14 0 0 80 17 29
2017 Administration and Foreign Services 56 33 10 2 0 0 0 88 2 51
2017 Technical 31 37 11 9 11 0 1 68 21 74
2014 Scientific and Professional 46 37 5 5 9 0 0 82 13 22
2014 Administration and Foreign Services 54 33 10 2 2 0 0 87 4 52
2014 Technical 48 31 10 8 3 1 0 80 10 79

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 53 23 17 3 0 3 0 79 3 30
2020 Administration and Foreign Services 63 14 5 2 3 10 3 88 6 59
2020 Technical 64 19 8 1 5 3 0 85 7 77

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 23 33 27 10 0 7 0 61 11 30
2020 Administration and Foreign Services 41 25 22 5 0 7 0 71 5 59
2020 Technical 47 26 14 4 3 6 0 78 7 77

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 53 23 17 3 0 3 0 79 3 30
2020 Administration and Foreign Services 62 21 10 0 2 5 0 87 2 58
2020 Technical 47 30 8 11 3 1 0 79 13 76

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 33 17 20 17 3 0 10 56 22 30
2020 Administration and Foreign Services 46 20 12 7 0 8 7 78 8 59
2020 Technical 26 26 21 13 10 3 1 54 24 77
2019 Scientific and Professional 8 23 35 19 15 0 0 31 35 26
2019 Administration and Foreign Services 48 19 10 6 10 4 4 73 17 52
2019 Technical 25 22 11 14 24 3 0 49 39 63
2018 Scientific and Professional 18 14 9 18 32 0 9 35 55 22
2018 Administration and Foreign Services 37 33 12 10 0 4 4 76 11 49
2018 Technical 18 18 11 17 31 3 2 37 51 62
2017 Scientific and Professional 21 14 0 17 41 0 7 38 62 29
2017 Administration and Foreign Services 43 29 8 6 2 6 6 82 9 51
2017 Technical 15 21 20 12 28 4 0 37 42 75
2014 Scientific and Professional 9 18 18 14 27 0 14 32 47 22
2014 Administration and Foreign Services 27 33 14 12 2 6 6 69 16 51
2014 Technical 27 23 16 13 13 4 4 54 28 79

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 23 30 13 23 3 3 3 57 29 30
2020 Administration and Foreign Services 41 36 12 5 2 5 0 80 7 59
2020 Technical 33 34 7 12 9 5 0 71 22 76
2019 Scientific and Professional 28 20 28 12 12 0 0 48 24 25
2019 Administration and Foreign Services 40 29 13 13 4 0 0 69 17 52
2019 Technical 22 40 13 13 11 0 2 63 24 63
2018 Scientific and Professional 9 27 18 23 14 9 0 40 40 22
2018 Administration and Foreign Services 43 39 10 4 2 0 2 83 6 49
2018 Technical 16 44 11 10 16 3 0 62 26 62
2018 Other occupational category 73 11 8 0 8 0 0 84 8 10
2017 Scientific and Professional 28 38 3 7 14 10 0 73 23 29
2017 Administration and Foreign Services 35 41 8 14 0 2 0 78 14 50
2017 Technical 26 35 11 12 13 3 0 63 26 75
2014 Scientific and Professional 32 36 14 9 5 0 5 71 14 22
2014 Administration and Foreign Services 44 35 12 6 2 2 0 80 8 52
2014 Technical 32 36 9 11 10 2 0 69 22 79

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 23 37 20 17 0 3 0 62 17 30
2020 Administration and Foreign Services 43 33 17 5 2 0 0 76 7 58
2020 Technical 40 26 18 10 3 3 0 68 13 77
2019 Scientific and Professional 23 35 23 8 8 4 0 60 16 26
2019 Administration and Foreign Services 35 35 14 14 0 2 0 72 14 51
2019 Technical 29 27 15 21 6 2 0 57 28 62
2018 Scientific and Professional 14 27 32 9 18 0 0 41 27 22
2018 Administration and Foreign Services 29 46 10 15 0 0 0 75 15 48
2018 Technical 21 34 18 11 15 2 0 56 26 62
2018 Other occupational category 51 32 16 0 0 0 0 84 0 10

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 17 7 34 21 10 10 0 27 35 29
2020 Administration and Foreign Services 34 24 12 14 3 12 2 67 20 59
2020 Technical 31 21 13 14 14 6 0 56 31 77
2019 Scientific and Professional 28 12 20 16 16 8 0 43 35 25
2019 Administration and Foreign Services 23 19 17 12 15 12 2 49 31 52
2019 Technical 21 27 16 16 13 6 0 52 31 62
2018 Scientific and Professional 14 5 27 27 23 5 0 19 52 22
2018 Administration and Foreign Services 18 31 20 14 0 14 2 59 17 49
2018 Technical 18 13 23 17 16 10 3 35 39 62
2018 Other occupational category 73 0 8 0 8 0 11 82 9 10
2017 Scientific and Professional 17 17 25 10 24 7 0 37 36 29
2017 Administration and Foreign Services 15 28 14 14 4 22 4 58 24 51
2017 Technical 15 28 20 15 18 4 1 45 34 75
2014 Scientific and Professional 14 5 27 14 27 5 9 21 47 22
2014 Administration and Foreign Services 21 13 27 10 6 19 4 45 20 52
2014 Technical 23 29 11 13 13 10 1 59 28 79

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 23 57 7 10 3 0 0 80 13 30
2020 Administration and Foreign Services 56 32 0 12 0 0 0 88 12 59
2020 Technical 36 43 6 13 1 0 0 79 14 77

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 40 47 10 0 0 0 3 90 0 30
2020 Administration and Foreign Services 64 29 5 2 0 0 0 93 2 59
2020 Technical 55 26 10 6 3 0 0 81 9 77
2019 Scientific and Professional 42 38 12 8 0 0 0 81 8 26
2019 Administration and Foreign Services 53 35 6 6 0 0 0 88 6 51
2019 Technical 57 27 5 8 3 0 0 84 11 63
2017 Scientific and Professional 35 48 3 7 7 0 0 83 14 29
2017 Administration and Foreign Services 53 37 4 6 0 0 0 90 6 51
2017 Technical 35 34 11 12 8 0 0 69 21 74
2014 Scientific and Professional 50 32 5 9 4 0 0 82 13 22
2014 Administration and Foreign Services 51 34 8 4 4 0 0 85 8 51
2014 Technical 47 32 4 10 7 0 0 79 17 79

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 53 33 3 10 0 0 0 87 10 30
2020 Administration and Foreign Services 66 33 0 2 0 0 0 98 2 58
2020 Technical 54 25 11 9 1 0 0 79 11 76
2019 Scientific and Professional 46 35 12 8 0 0 0 81 8 26
2019 Administration and Foreign Services 58 31 8 4 0 0 0 88 4 52
2019 Technical 40 38 8 10 5 0 0 78 14 63
2017 Scientific and Professional 34 39 0 17 10 0 0 73 27 29
2017 Administration and Foreign Services 56 36 4 4 0 0 0 92 4 51
2017 Technical 22 44 13 15 7 0 0 65 22 73
2014 Scientific and Professional 59 23 13 5 0 0 0 82 5 22
2014 Administration and Foreign Services 47 49 2 0 0 2 0 98 0 51
2014 Technical 41 34 10 10 5 0 0 75 15 79

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 73 20 3 0 3 0 0 93 3 30
2020 Administration and Foreign Services 86 8 3 2 0 0 0 95 2 59
2020 Technical 75 14 6 3 1 0 0 90 4 77
2017 Scientific and Professional 47 31 3 0 3 0 15 92 4 29
2017 Administration and Foreign Services 73 16 8 4 0 0 0 89 4 51
2017 Technical 58 29 3 5 3 1 0 89 8 75
2014 Scientific and Professional 78 14 9 0 0 0 0 91 0 22
2014 Administration and Foreign Services 67 29 2 0 2 0 0 96 2 51
2014 Technical 73 15 4 5 3 0 1 89 8 79

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 60 23 7 3 0 0 7 89 4 30
2020 Administration and Foreign Services 68 24 5 2 2 0 0 92 3 59
2020 Technical 61 22 9 1 1 3 3 88 3 76
2019 Scientific and Professional 62 23 8 0 0 8 0 92 0 26
2019 Administration and Foreign Services 79 17 2 0 0 2 0 98 0 52
2019 Technical 59 25 5 2 6 3 0 87 8 63

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Administration and Foreign Services 8 92 59
2020 Technical 10 90 77
2019 Administration and Foreign Services 10 90 52
2019 Technical 21 79 63
2018 Administration and Foreign Services 10 90 49
2018 Technical 29 71 62

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Technical 73 27 18

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Technical 45 55 18

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Technical 0 100 13
2018 Technical 0 100 18

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Technical 0 100 13
2018 Technical 0 100 18

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Technical 0 100 13

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Technical 0 100 13
2018 Technical 0 100 18

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Technical 49 51 18

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Technical 38 62 13
2018 Technical 39 61 18

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Technical 62 38 13
2018 Technical 50 50 18

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Technical 54 46 13
2018 Technical 51 49 18

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Technical 39 61 18

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Technical 46 54 13
2018 Technical 51 49 18

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Technical 38 62 18

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Technical 0 100 13
2018 Technical 0 100 18

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Technical 0 100 13

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Technical 50 50 18

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Technical 49 51 18

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Technical 62 38 13
2018 Technical 67 33 18

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Technical 33 67 18

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Technical 0 100 13

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Technical 0 100 15

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Technical 0 100 15

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Technical 0 100 15

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Technical 0 100 15

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Technical 66 34 15

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 7 20 20 10 17 20 7 36 36 30
2020 Administration and Foreign Services 32 14 14 0 2 36 3 75 3 59
2020 Technical 16 18 14 12 10 25 5 48 31 77
2019 Scientific and Professional 4 12 19 8 31 23 4 21 53 26
2019 Administration and Foreign Services 19 21 13 6 6 27 8 62 18 52
2019 Technical 10 21 6 11 27 22 3 40 51 63
2018 Scientific and Professional 0 27 9 23 23 14 5 33 56 22
2018 Administration and Foreign Services 12 22 10 10 2 37 6 61 21 49
2018 Technical 10 10 10 12 34 21 3 26 61 62
2018 Other occupational category 11 41 8 0 8 32 0 76 12 10
2017 Scientific and Professional 3 21 10 14 20 20 11 35 50 29
2017 Administration and Foreign Services 15 14 22 10 2 34 4 46 19 51
2017 Technical 5 8 28 12 19 24 4 18 43 75
2014 Scientific and Professional 5 18 9 0 22 27 18 42 41 22
2014 Administration and Foreign Services 21 14 23 0 2 35 5 58 3 52
2014 Technical 11 15 16 8 11 33 6 43 30 79

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 10 37 27 10 7 10 0 52 19 30
2020 Administration and Foreign Services 41 31 17 5 2 5 0 75 7 59
2020 Technical 35 18 19 17 3 8 0 58 21 77
2019 Scientific and Professional 15 19 35 8 19 0 4 36 28 26
2019 Administration and Foreign Services 37 33 16 6 2 4 2 75 8 51
2019 Technical 24 22 13 11 22 8 0 50 36 63
2018 Scientific and Professional 18 27 23 9 18 5 0 48 29 22
2018 Administration and Foreign Services 33 33 13 13 4 4 0 70 17 48
2018 Technical 15 21 21 18 18 5 2 39 38 61
2018 Other occupational category 62 11 8 0 8 11 0 82 9 10
2017 Scientific and Professional 14 35 10 10 17 14 0 57 32 29
2017 Administration and Foreign Services 37 23 11 8 2 20 0 75 12 51
2017 Technical 13 28 20 16 15 8 0 45 34 75
2014 Scientific and Professional 14 27 18 5 14 18 5 53 24 22
2014 Administration and Foreign Services 37 29 21 2 2 10 0 73 4 52
2014 Technical 22 30 15 11 8 13 0 60 23 79

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Technical 6 94 77
2019 Technical 10 90 63
2018 Administration and Foreign Services 0 100 49
2018 Technical 15 85 61

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 10 27 23 0 3 33 3 58 5 30
2020 Administration and Foreign Services 34 14 12 0 0 34 7 80 0 59
2020 Technical 25 8 19 4 4 34 6 54 13 77
2019 Scientific and Professional 8 12 27 15 4 27 8 29 29 26
2019 Administration and Foreign Services 22 14 26 2 0 28 8 56 3 50
2019 Technical 17 13 22 3 11 30 3 45 21 63
2018 Scientific and Professional 0 14 27 0 9 45 5 27 18 22
2018 Administration and Foreign Services 16 16 16 2 0 45 4 64 4 49
2018 Technical 13 5 33 9 8 31 0 26 26 62
2018 Other occupational category 19 32 8 0 8 32 0 76 12 10
2017 Scientific and Professional 14 22 14 0 7 43 0 63 13 28
2017 Administration and Foreign Services 21 12 11 2 0 44 10 71 4 51
2017 Technical 7 10 30 3 10 34 7 29 21 75
2014 Scientific and Professional 14 14 0 0 9 50 14 76 24 22
2014 Administration and Foreign Services 12 17 15 2 2 44 8 59 8 52
2014 Technical 10 13 31 2 0 40 5 40 4 79

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 17 37 30 7 0 10 0 59 7 30
2020 Administration and Foreign Services 44 34 7 5 0 10 0 87 6 59
2020 Technical 35 23 16 6 4 16 0 69 12 77
2019 Scientific and Professional 31 35 15 8 8 0 4 68 16 26
2019 Administration and Foreign Services 38 31 19 2 0 10 0 77 2 52
2019 Technical 33 27 14 3 13 10 0 67 18 63
2018 Scientific and Professional 14 27 32 0 9 18 0 50 11 22
2018 Administration and Foreign Services 33 29 17 6 0 15 0 73 7 48
2018 Technical 18 27 29 5 10 11 0 51 17 62
2018 Other occupational category 62 11 8 0 8 11 0 82 9 10
2017 Scientific and Professional 27 32 20 3 7 10 0 66 12 29
2017 Administration and Foreign Services 37 23 16 2 0 18 4 77 3 51
2017 Technical 16 29 28 3 8 14 1 53 13 75
2014 Scientific and Professional 27 23 13 0 5 27 5 74 7 22
2014 Administration and Foreign Services 29 40 10 2 2 17 0 84 5 52
2014 Technical 25 30 25 4 1 15 1 65 6 79

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Scientific and Professional 10 90 30
2020 Administration and Foreign Services 3 97 59
2020 Technical 5 95 77

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Scientific and Professional 17 83 30
2020 Administration and Foreign Services 3 97 59
2020 Technical 10 90 77
2019 Scientific and Professional 23 77 26
2019 Administration and Foreign Services 13 87 52
2019 Technical 16 84 63
2017 Scientific and Professional 25 75 29
2017 Administration and Foreign Services 10 90 51
2017 Technical 17 83 75
2014 Administration and Foreign Services 13 87 51
2014 Technical 6 94 79

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Technical 80 20 10
2017 Technical 83 17 12

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2017 Technical 10 80 10 0 0 0 0 90 0 10

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 57 27 7 3 3 0 3 86 7 30
2020 Administration and Foreign Services 61 27 7 0 2 2 2 91 2 59
2020 Technical 52 29 6 4 3 1 5 86 7 77
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 34 38 17 10 0 0 0 72 10 29
2020 Administration and Foreign Services 39 31 19 7 3 2 0 71 10 59
2020 Technical 38 35 13 12 1 1 0 74 13 77

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 73 17 3 7 0 0 0 90 7 30
2020 Administration and Foreign Services 66 31 2 2 0 0 0 97 2 58
2020 Technical 57 34 5 4 0 0 0 91 4 77

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 60 30 7 3 0 0 0 90 3 30
2020 Administration and Foreign Services 64 22 9 3 2 0 0 86 5 58
2020 Technical 61 29 4 5 1 0 0 90 6 77

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 53 33 7 7 0 0 0 87 7 30
2020 Administration and Foreign Services 59 33 3 3 0 0 2 93 4 58
2020 Technical 56 29 9 6 0 0 0 84 6 77

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 63 20 13 3 0 0 0 83 3 30
2020 Administration and Foreign Services 72 22 5 0 0 0 0 95 0 58
2020 Technical 57 27 5 3 4 0 4 88 7 77

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 83 10 0 0 0 3 3 100 0 30
2020 Administration and Foreign Services 93 5 2 0 0 0 0 98 0 58
2020 Technical 84 14 1 0 0 0 0 99 0 77

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 60 33 3 3 0 0 0 93 3 30
2020 Administration and Foreign Services 69 25 5 0 0 0 0 95 0 59
2020 Technical 53 39 4 1 0 1 1 95 1 76

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 63 27 0 7 3 0 0 90 10 30
2020 Administration and Foreign Services 61 25 7 5 0 2 0 88 5 59
2020 Technical 60 17 7 5 9 0 1 78 15 75

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 60 30 3 7 0 0 0 90 7 30
2020 Administration and Foreign Services 71 24 3 0 0 0 2 97 0 59
2020 Technical 58 24 9 5 3 0 1 83 8 76

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Administration and Foreign Services 100 0 23
2020 Technical 100 0 12

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Administration and Foreign Services 22 22 17 35 4 0 0 43 39 23
2020 Technical 25 33 17 17 8 0 0 58 25 12

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 23 70 3 3 0 0 0 93 3 30
2020 Administration and Foreign Services 39 49 8 2 2 0 0 88 3 59
2020 Technical 47 39 9 4 1 0 0 86 5 77
2019 Scientific and Professional 35 46 8 4 4 4 0 84 8 26
2019 Administration and Foreign Services 29 42 13 10 4 2 0 73 14 52
2019 Technical 35 35 16 6 8 0 0 70 14 63
2018 Scientific and Professional 23 36 23 14 5 0 0 59 18 22
2018 Administration and Foreign Services 41 41 10 6 2 0 0 82 8 49
2018 Technical 29 40 10 15 5 2 0 70 20 62
2018 Other occupational category 70 11 8 0 0 11 0 91 0 10
2017 Scientific and Professional 24 46 14 7 7 3 0 72 14 29
2017 Administration and Foreign Services 25 37 28 8 2 0 0 62 10 51
2017 Technical 16 44 16 11 11 1 0 61 22 74

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 43 20 13 13 7 3 0 66 21 30
2020 Administration and Foreign Services 41 28 19 7 2 3 0 71 9 58
2020 Technical 46 25 5 14 9 0 0 71 24 76

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 47 33 10 3 3 3 0 83 7 30
2020 Administration and Foreign Services 51 31 14 0 2 2 2 84 2 59
2020 Technical 53 20 13 7 1 7 0 77 8 76

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 20 43 23 7 7 0 0 63 13 30
2020 Administration and Foreign Services 44 27 10 15 2 2 0 72 17 59
2020 Technical 31 32 13 13 10 0 0 64 23 77
2019 Scientific and Professional 23 23 19 23 12 0 0 46 35 26
2019 Administration and Foreign Services 23 37 17 15 8 0 0 60 23 52
2019 Technical 24 21 16 15 24 0 0 45 39 62
2018 Scientific and Professional 14 18 32 18 18 0 0 32 36 22
2018 Administration and Foreign Services 35 33 16 10 6 0 0 67 16 49
2018 Technical 22 19 10 26 23 0 0 41 49 61
2018 Other occupational category 62 22 8 0 8 0 0 84 8 10
2017 Scientific and Professional 3 45 3 28 20 0 0 49 48 29
2017 Administration and Foreign Services 29 38 16 10 6 2 0 68 16 51
2017 Technical 6 39 17 16 21 0 0 45 38 75

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Administration and Foreign Services 22 57 13 9 0 0 0 78 9 23
2020 Technical 8 83 0 0 8 0 0 92 8 12
2019 Administration and Foreign Services 25 55 15 0 5 0 0 80 5 20
2019 Technical 0 50 20 20 0 0 10 56 22 10

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 50 10 27 7 7 0 0 60 13 30
2020 Administration and Foreign Services 53 20 15 3 8 0 0 73 12 59
2020 Technical 32 43 10 9 5 0 0 75 14 77

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 57 30 7 7 0 0 0 87 7 30
2020 Administration and Foreign Services 54 22 17 3 3 0 0 76 7 59
2020 Technical 32 29 17 14 8 0 0 61 22 77
2019 Scientific and Professional 65 19 8 4 4 0 0 85 8 26
2019 Administration and Foreign Services 33 44 12 4 8 0 0 77 12 52
2019 Technical 24 35 22 6 13 0 0 59 19 63
2018 Scientific and Professional 23 36 18 14 9 0 0 59 23 22
2018 Administration and Foreign Services 33 27 22 10 6 0 2 60 17 49
2018 Technical 14 29 24 13 18 0 2 44 31 61
2018 Other occupational category 43 8 11 30 8 0 0 51 38 10
2017 Scientific and Professional 38 34 15 3 7 0 3 74 10 29
2017 Administration and Foreign Services 29 29 19 8 15 0 0 58 23 51
2017 Technical 38 28 17 8 9 0 0 66 17 75

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 17 33 23 17 10 0 0 50 27 30
2020 Administration and Foreign Services 17 24 25 19 15 0 0 41 34 59
2020 Technical 18 33 26 14 8 0 0 51 22 76
2019 Scientific and Professional 19 35 27 8 12 0 0 54 19 26
2019 Administration and Foreign Services 12 37 25 8 19 0 0 48 27 52
2019 Technical 13 37 21 17 13 0 0 49 30 63
2018 Scientific and Professional 18 18 45 9 9 0 0 36 18 22
2018 Administration and Foreign Services 6 33 22 22 14 0 2 40 38 49
2018 Technical 10 37 23 17 13 0 0 46 30 60
2018 Other occupational category 32 22 22 8 16 0 0 54 25 10
2017 Scientific and Professional 24 29 34 7 7 0 0 52 14 29
2017 Administration and Foreign Services 13 30 31 16 10 0 0 43 26 51
2017 Technical 20 28 26 15 12 0 0 48 27 75

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 23 23 40 10 3 0 0 47 13 30
2020 Administration and Foreign Services 36 20 25 7 12 0 0 56 19 59
2020 Technical 23 36 27 8 5 0 0 60 13 77
2019 Scientific and Professional 23 42 23 8 4 0 0 65 12 26
2019 Administration and Foreign Services 29 35 15 10 10 0 2 65 20 52
2019 Technical 24 35 19 13 8 0 0 60 21 62
2018 Scientific and Professional 23 32 18 18 9 0 0 55 27 22
2018 Administration and Foreign Services 20 33 20 10 14 0 2 54 25 49
2018 Technical 16 36 20 13 14 2 0 53 27 61
2018 Other occupational category 43 0 49 0 8 0 0 43 8 10
2017 Scientific and Professional 30 36 10 17 7 0 0 66 24 29
2017 Administration and Foreign Services 22 40 12 10 12 0 4 64 23 50
2017 Technical 16 30 20 15 17 0 1 47 33 75

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 30 10 27 27 7 0 0 40 33 30
2020 Administration and Foreign Services 32 15 24 12 17 0 0 47 29 59
2020 Technical 27 29 22 16 6 0 0 56 22 77
2019 Scientific and Professional 15 19 31 23 8 0 4 36 32 26
2019 Administration and Foreign Services 15 25 25 13 19 0 2 41 33 52
2019 Technical 10 33 19 19 19 0 0 43 38 63
2018 Scientific and Professional 23 18 27 18 14 0 0 41 32 22
2018 Administration and Foreign Services 10 27 35 10 14 2 2 38 26 49
2018 Technical 6 25 28 17 23 2 0 32 40 61
2018 Other occupational category 43 0 22 0 25 0 11 48 28 10
2017 Scientific and Professional 27 21 31 15 3 3 0 50 19 29
2017 Administration and Foreign Services 14 25 29 12 20 0 0 39 32 51
2017 Technical 12 33 27 15 12 1 0 46 27 75

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 59 24 14 0 3 0 0 83 3 29
2020 Administration and Foreign Services 49 32 10 3 3 0 2 83 7 59
2020 Technical 65 19 6 8 1 0 0 84 9 77
2019 Scientific and Professional 54 35 4 8 0 0 0 88 8 26
2019 Administration and Foreign Services 54 21 15 4 4 0 2 76 8 52
2019 Technical 43 40 11 3 3 0 0 83 6 63
2018 Scientific and Professional 57 33 0 5 5 0 0 90 10 21
2018 Administration and Foreign Services 53 20 16 4 0 0 6 78 4 49
2018 Technical 49 31 8 3 8 0 0 80 12 61
2018 Other occupational category 32 32 8 16 0 0 11 72 18 10
2017 Scientific and Professional 56 27 7 3 0 3 3 89 4 29
2017 Administration and Foreign Services 49 28 12 2 4 0 5 81 6 51
2017 Technical 47 34 8 7 0 3 1 84 7 74

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 30 40 23 0 7 0 0 70 7 30
2020 Administration and Foreign Services 37 20 25 10 5 0 2 59 16 59
2020 Technical 43 35 12 6 4 0 0 78 10 77
2019 Scientific and Professional 42 31 23 4 0 0 0 73 4 26
2019 Administration and Foreign Services 37 33 18 6 6 0 0 71 12 51
2019 Technical 40 30 13 14 3 0 0 70 17 63
2018 Scientific and Professional 32 32 23 5 9 0 0 64 14 22
2018 Administration and Foreign Services 31 35 25 4 0 0 4 70 4 48
2018 Technical 40 25 13 12 10 0 0 65 22 60
2018 Other occupational category 43 22 11 16 8 0 0 65 25 10
2017 Scientific and Professional 34 39 10 10 7 0 0 73 17 29
2017 Administration and Foreign Services 39 30 16 8 6 0 2 70 14 51
2017 Technical 34 30 17 8 11 0 0 64 19 75

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 37 23 13 13 10 0 3 62 24 30
2020 Administration and Foreign Services 37 17 20 15 8 0 2 55 24 59
2020 Technical 43 33 14 3 1 0 5 81 4 76

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 27 27 30 10 3 0 3 55 14 30
2020 Administration and Foreign Services 46 27 15 12 0 0 0 73 12 59
2020 Technical 34 34 14 9 9 0 0 68 18 77
2019 Scientific and Professional 19 42 23 8 8 0 0 62 15 26
2019 Administration and Foreign Services 40 33 17 6 4 0 0 73 10 52
2019 Technical 30 29 19 17 5 0 0 59 22 63
2018 Scientific and Professional 23 23 18 18 18 0 0 45 36 22
2018 Administration and Foreign Services 37 33 20 4 4 0 2 71 8 49
2018 Technical 20 29 16 19 14 2 0 49 34 62
2018 Other occupational category 43 38 11 0 8 0 0 81 8 10
2017 Scientific and Professional 17 35 20 10 17 0 0 52 27 29
2017 Administration and Foreign Services 31 32 18 10 6 0 4 65 16 51
2017 Technical 18 25 24 13 17 1 0 44 31 75

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 33 23 33 10 0 0 0 57 10 30
2020 Administration and Foreign Services 41 24 17 14 5 0 0 64 19 59
2020 Technical 27 40 14 8 10 0 0 68 18 77
2019 Scientific and Professional 12 46 27 12 4 0 0 58 15 26
2019 Administration and Foreign Services 31 40 13 6 10 0 0 71 15 52
2019 Technical 16 47 18 13 5 2 0 64 18 62
2018 Scientific and Professional 14 41 23 14 9 0 0 55 23 22
2018 Administration and Foreign Services 27 35 20 10 6 0 2 63 17 49
2018 Technical 18 35 21 16 8 2 0 54 25 62
2018 Other occupational category 54 22 0 16 8 0 0 75 25 10
2017 Scientific and Professional 14 35 34 7 10 0 0 49 17 29
2017 Administration and Foreign Services 27 24 33 12 4 0 0 51 16 51
2017 Technical 13 28 26 17 16 0 0 41 33 75

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 33 37 20 10 0 0 0 70 10 30
2020 Administration and Foreign Services 51 20 20 5 3 0 0 71 8 59
2020 Technical 39 25 18 6 12 0 0 64 18 77
2019 Scientific and Professional 35 38 15 8 4 0 0 73 12 26
2019 Administration and Foreign Services 48 23 21 4 4 0 0 71 8 52
2019 Technical 35 25 24 6 10 0 0 60 16 63
2018 Scientific and Professional 36 27 18 9 9 0 0 64 18 22
2018 Administration and Foreign Services 37 31 10 14 4 2 2 70 19 49
2018 Technical 23 25 21 19 10 0 2 48 30 61
2018 Other occupational category 73 11 16 0 0 0 0 84 0 10
2017 Scientific and Professional 29 31 20 7 14 0 0 59 20 29
2017 Administration and Foreign Services 35 26 19 16 2 0 2 62 18 51
2017 Technical 15 29 32 8 16 0 0 44 24 75

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 60 13 20 0 7 0 0 73 7 30
2020 Administration and Foreign Services 47 24 7 17 5 0 0 71 22 59
2020 Technical 57 16 11 8 9 0 0 72 17 76
2019 Scientific and Professional 46 27 12 8 8 0 0 73 15 26
2019 Administration and Foreign Services 48 21 15 12 4 0 0 69 15 52
2019 Technical 52 19 14 3 11 0 0 71 14 63

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 30 30 23 17 0 0 0 60 17 30
2020 Administration and Foreign Services 29 37 17 8 7 0 2 67 16 59
2020 Technical 29 30 17 16 9 0 0 58 25 77

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 40 40 13 7 0 0 0 80 7 30
2020 Administration and Foreign Services 47 24 17 7 3 0 2 72 10 59
2020 Technical 35 38 14 6 4 1 1 75 11 77
2019 Scientific and Professional 54 12 31 0 4 0 0 65 4 26
2019 Administration and Foreign Services 48 33 10 6 4 0 0 81 10 52
2019 Technical 34 35 23 2 6 0 0 69 8 62
2018 Scientific and Professional 36 32 14 14 0 0 5 71 14 22
2018 Administration and Foreign Services 33 35 18 10 2 0 2 69 13 49
2018 Technical 27 34 21 8 10 0 0 61 18 62
2018 Other occupational category 62 11 19 8 0 0 0 73 8 10
2017 Scientific and Professional 38 34 22 3 3 0 0 71 7 29
2017 Administration and Foreign Services 43 18 28 8 2 0 2 61 10 51
2017 Technical 27 33 17 15 8 0 0 60 23 75

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 57 33 3 3 3 0 0 90 7 30
2020 Administration and Foreign Services 68 17 8 3 2 0 2 86 5 59
2020 Technical 57 34 8 0 1 0 0 91 1 76
2019 Scientific and Professional 60 16 20 4 0 0 0 76 4 25
2019 Administration and Foreign Services 71 17 10 2 0 0 0 88 2 52
2019 Technical 68 15 10 3 3 0 0 83 7 60
2018 Scientific and Professional 59 18 14 5 5 0 0 77 9 22
2018 Administration and Foreign Services 55 22 8 4 4 0 6 83 9 49
2018 Technical 54 23 13 5 5 0 0 77 10 61
2018 Other occupational category 73 27 0 0 0 0 0 100 0 10
2017 Scientific and Professional 56 38 0 3 3 0 0 93 7 29
2017 Administration and Foreign Services 58 20 14 6 0 2 0 80 6 51
2017 Technical 51 28 12 8 1 0 0 78 10 75

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 37 33 17 10 3 0 0 70 13 30
2020 Administration and Foreign Services 52 29 14 3 2 0 0 81 5 58
2020 Technical 38 39 17 4 1 0 0 78 5 76

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 70 13 3 0 3 3 7 93 4 30
2020 Administration and Foreign Services 85 5 7 0 0 0 3 93 0 59
2020 Technical 88 7 3 0 0 1 1 97 0 75
2019 Scientific and Professional 88 8 4 0 0 0 0 96 0 26
2019 Administration and Foreign Services 86 8 4 0 0 0 2 96 0 51
2019 Technical 77 12 3 0 2 2 5 95 2 60
2018 Scientific and Professional 73 23 5 0 0 0 0 95 0 22
2018 Administration and Foreign Services 78 6 4 0 0 0 12 95 0 49
2018 Technical 79 13 2 2 2 0 3 95 3 62
2018 Other occupational category 84 0 8 8 0 0 0 84 8 10

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 67 20 7 0 3 0 3 90 3 30
2020 Administration and Foreign Services 80 10 3 2 0 0 5 95 2 59
2020 Technical 77 7 8 3 4 1 0 85 7 75
2019 Scientific and Professional 54 27 12 0 8 0 0 81 8 26
2019 Administration and Foreign Services 75 13 2 2 6 2 0 90 8 52
2019 Technical 60 13 6 10 11 0 0 73 21 63
2018 Scientific and Professional 45 27 9 5 14 0 0 73 18 22
2018 Administration and Foreign Services 71 12 4 2 4 2 4 89 7 49
2018 Technical 44 16 19 7 11 0 3 62 18 62
2018 Other occupational category 84 8 0 0 8 0 0 92 8 10
2017 Scientific and Professional 55 10 7 10 14 0 3 68 25 29
2017 Administration and Foreign Services 72 14 14 0 0 0 0 86 0 51
2017 Technical 60 15 7 3 12 1 2 78 16 75

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 60 27 10 3 0 0 0 87 3 30
2020 Administration and Foreign Services 75 20 2 2 0 0 2 97 2 59
2020 Technical 77 12 4 3 3 1 0 90 5 74
2019 Scientific and Professional 38 31 27 4 0 0 0 69 4 26
2019 Administration and Foreign Services 75 15 8 0 2 0 0 90 2 52
2019 Technical 59 17 13 6 5 0 0 76 11 63
2018 Scientific and Professional 38 24 24 5 10 0 0 62 14 21
2018 Administration and Foreign Services 73 14 4 2 0 0 6 93 2 49
2018 Technical 45 21 19 2 11 0 2 67 13 62
2018 Other occupational category 73 27 0 0 0 0 0 100 0 10
2017 Scientific and Professional 34 25 21 13 7 0 0 59 20 29
2017 Administration and Foreign Services 62 30 6 2 0 0 0 92 2 51
2017 Technical 50 33 11 1 4 0 0 84 6 75

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 70 10 13 0 3 3 0 83 3 30
2020 Administration and Foreign Services 71 19 2 5 2 0 2 91 7 58
2020 Technical 59 11 13 5 12 0 0 70 17 76
2019 Scientific and Professional 62 23 12 0 4 0 0 85 4 26
2019 Administration and Foreign Services 62 10 17 6 6 0 0 71 12 52
2019 Technical 62 13 11 5 10 0 0 75 14 63
2018 Scientific and Professional 30 25 15 15 15 0 0 55 30 20
2018 Administration and Foreign Services 55 18 12 8 2 0 4 77 11 49
2018 Technical 37 21 14 14 11 0 2 59 26 62
2017 Scientific and Professional 50 11 14 7 18 0 0 61 25 28
2017 Administration and Foreign Services 62 18 8 6 4 0 2 81 10 51
2017 Technical 43 19 19 5 12 0 1 63 18 74

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 60 13 0 0 0 3 23 100 0 30
2020 Administration and Foreign Services 71 12 2 2 0 0 14 96 2 59
2020 Technical 61 8 4 1 1 0 24 91 4 75
2019 Scientific and Professional 50 8 4 4 0 0 35 88 6 26
2019 Administration and Foreign Services 75 6 2 2 4 0 12 91 7 52
2019 Technical 60 6 3 0 2 0 29 93 2 62
2018 Scientific and Professional 43 5 5 0 5 0 43 83 8 21
2018 Administration and Foreign Services 59 10 2 6 0 0 22 89 8 49
2018 Technical 42 8 10 0 5 0 35 78 7 62
2018 Other occupational category 41 19 0 8 0 0 32 88 12 10
2017 Scientific and Professional 41 3 0 0 7 0 49 87 13 29
2017 Administration and Foreign Services 60 12 4 2 0 0 22 92 3 51
2017 Technical 51 12 5 0 1 0 31 91 2 75

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 63 30 7 0 0 0 0 93 0 30
2020 Administration and Foreign Services 81 12 3 0 0 0 3 96 0 59
2020 Technical 71 18 9 0 0 0 1 91 0 77
2019 Scientific and Professional 77 12 0 4 0 0 8 96 4 26
2019 Administration and Foreign Services 84 10 4 0 2 0 0 94 2 51
2019 Technical 71 19 3 3 0 0 3 93 3 63
2018 Scientific and Professional 62 24 5 5 0 0 5 90 5 21
2018 Administration and Foreign Services 85 4 4 0 0 0 6 96 0 48
2018 Technical 58 27 6 3 2 0 3 88 5 62
2018 Other occupational category 81 19 0 0 0 0 0 100 0 10
2017 Scientific and Professional 76 10 3 0 0 3 7 96 0 29
2017 Administration and Foreign Services 75 15 0 0 2 2 6 98 2 49
2017 Technical 62 26 6 1 3 0 3 90 4 74

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 63 23 7 0 3 3 0 90 3 30
2020 Administration and Foreign Services 81 12 2 3 0 0 2 95 3 59
2020 Technical 79 14 5 0 1 0 0 94 1 77
2019 Scientific and Professional 69 19 4 0 0 4 4 96 0 26
2019 Administration and Foreign Services 88 4 6 0 2 0 0 92 2 51
2019 Technical 76 19 3 0 2 0 0 95 2 63
2018 Scientific and Professional 52 24 14 5 5 0 0 76 10 21
2018 Administration and Foreign Services 78 12 0 0 4 0 6 96 4 49
2018 Technical 71 21 0 5 2 0 2 93 7 62
2018 Other occupational category 59 19 0 0 22 0 0 78 22 10
2017 Scientific and Professional 49 27 17 0 3 0 3 79 3 29
2017 Administration and Foreign Services 68 20 6 0 4 0 2 90 4 51
2017 Technical 79 13 1 1 1 0 4 96 3 75

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 37 30 20 3 7 0 3 69 10 30
2020 Administration and Foreign Services 61 19 7 10 3 0 0 80 14 59
2020 Technical 52 36 6 4 1 0 0 88 5 77
2019 Scientific and Professional 54 12 15 15 0 4 0 68 16 26
2019 Administration and Foreign Services 60 29 6 2 4 0 0 88 6 52
2019 Technical 60 27 10 2 0 2 0 89 2 63
2018 Scientific and Professional 52 19 19 5 5 0 0 71 10 21
2018 Administration and Foreign Services 50 33 6 4 2 0 4 87 7 48
2018 Technical 47 27 16 6 2 0 2 76 8 62
2018 Other occupational category 59 41 0 0 0 0 0 100 0 10
2017 Scientific and Professional 44 36 7 3 7 0 3 82 11 29
2017 Administration and Foreign Services 50 34 8 2 2 0 4 88 4 51
2017 Technical 50 31 12 3 0 1 3 85 3 74

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 20 43 33 0 3 0 0 63 3 30
2020 Administration and Foreign Services 34 34 19 10 2 0 0 69 12 58
2020 Technical 31 45 18 5 0 0 0 77 5 77

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 21 21 41 10 7 0 0 41 17 29
2020 Administration and Foreign Services 19 31 33 10 7 0 0 50 17 58
2020 Technical 16 36 32 10 5 0 0 52 16 77
2019 Scientific and Professional 23 27 31 19 0 0 0 50 19 26
2019 Administration and Foreign Services 15 29 40 10 6 0 0 44 15 52
2019 Technical 15 35 27 13 10 0 0 50 23 62
2018 Scientific and Professional 14 36 32 9 9 0 0 50 18 22
2018 Administration and Foreign Services 16 41 29 12 2 0 0 57 14 49
2018 Technical 8 29 39 11 13 0 0 37 24 62
2018 Other occupational category 43 11 30 8 8 0 0 54 16 10
2017 Scientific and Professional 10 39 24 7 20 0 0 49 27 29
2017 Administration and Foreign Services 20 29 37 10 4 0 0 49 14 51
2017 Technical 12 24 37 9 18 0 0 36 27 75

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 10 17 33 23 17 0 0 40 27 30
2020 Administration and Foreign Services 10 20 36 17 17 0 0 34 31 59
2020 Technical 6 18 30 36 9 0 0 45 25 77
2019 Scientific and Professional 4 8 38 42 8 0 0 50 12 26
2019 Administration and Foreign Services 6 14 39 37 4 0 0 41 20 51
2019 Technical 11 22 27 25 14 0 0 40 33 63
2018 Scientific and Professional 5 27 32 23 14 0 0 36 32 22
2018 Administration and Foreign Services 4 16 29 41 6 2 2 49 21 49
2018 Technical 15 23 37 18 7 0 0 25 38 61
2018 Other occupational category 8 8 30 0 54 0 0 54 16 10
2017 Scientific and Professional 14 17 38 15 17 0 0 32 31 29
2017 Administration and Foreign Services 0 12 44 28 13 0 4 43 12 51
2017 Technical 16 19 35 22 8 0 0 30 35 74
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 20 50 30 0 71 29 30
2020 Administration and Foreign Services 27 61 12 0 69 31 59
2020 Technical 38 38 25 0 50 50 77

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Administration and Foreign Services 56 44 16
2020 Technical 41 59 29

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 70 7 3 0 0 3 17 96 0 30
2020 Administration and Foreign Services 51 19 7 12 5 0 7 75 18 59
2020 Technical 60 13 10 8 5 0 4 76 14 77
2019 Scientific and Professional 62 15 8 4 0 8 4 87 4 26
2019 Administration and Foreign Services 45 12 14 10 10 4 6 63 22 51
2019 Technical 59 11 5 11 5 2 8 77 18 63
2018 Scientific and Professional 68 9 5 5 0 0 14 89 5 22
2018 Administration and Foreign Services 47 8 10 12 16 0 6 59 30 49
2018 Technical 57 8 5 6 11 0 13 74 20 62
2018 Other occupational category 32 0 16 8 0 0 43 57 14 10

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Administration and Foreign Services 50 13 6 19 6 0 6 67 27 16
2020 Technical 10 17 31 21 17 0 3 29 39 29

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Administration and Foreign Services 19 25 0 19 31 0 6 47 53 16
2020 Technical 7 14 28 21 28 0 3 21 50 29
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