2020 Public Service Employee Survey Results by Theme for Canada Economic Development for Quebec Regions by Question 115. What is your gender?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues
- Support to resolve pay or other compensation issues

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	26	46	12	13	3	72	16	113
2020	Female gender	38	46	10	6	1	84	7	170
2019	Male gender	37	46	7	8	2	83	10	102
2019	Female gender	29	52	12	4	3	81	8	129
2018	Male gender	28	47	15	10	0	75	10	91
2018	Female gender	32	47	15	2	3	80	5	128
2017	Male gender	37	41	12	9	1	78	10	115
2017	Female gender	35	43	14	7	1	78	8	156
2014	Male gender	20	52	17	6	6	71	12	106
2014	Female gender	26	57	10	6	1	83	7	151

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	24	40	17	17	3	64	19	113
2020	Female gender	36	36	17	10	2	72	12	171
2019	Male gender	28	45	13	11	3	73	14	101
2019	Female gender	25	41	21	11	3	65	14	129
2018	Male gender	31	42	21	4	2	73	6	91
2018	Female gender	22	47	18	11	1	69	13	130
2017	Male gender	29	36	18	12	6	65	18	115
2017	Female gender	28	39	13	15	5	67	20	156

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	47	30	12	9	3	76	12	113
2020	Female gender	41	39	16	2	2	80	4	170
2019	Male gender	46	39	11	4	1	84	5	102
2019	Female gender	36	51	8	3	2	87	5	129
2018	Male gender	44	39	14	3	0	83	3	90
2018	Female gender	42	50	4	5	0	91	5	128
2017	Male gender	46	39	10	6	0	85	6	113
2017	Female gender	42	46	9	2	2	88	3	155
2014	Male gender	39	42	13	3	3	81	6	106
2014	Female gender	48	41	7	2	2	89	4	151

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	31	43	10	15	1	0	74	16	111
2020	Female gender	34	49	11	3	3	0	83	6	170
2019	Male gender	41	44	10	3	2	0	85	5	102
2019	Female gender	30	53	10	5	2	0	83	7	128
2018	Male gender	30	49	17	4	0	0	79	4	91
2018	Female gender	31	53	11	5	1	0	83	6	129
2017	Male gender	39	35	19	5	1	0	74	6	112
2017	Female gender	38	40	14	7	1	1	78	7	155
2014	Male gender	27	53	11	8	1	0	80	9	105
2014	Female gender	31	55	7	4	3	0	86	7	151

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	37	34	15	11	3	0	72	13	113
2020	Female gender	37	33	15	11	2	1	71	14	171
2019	Male gender	38	35	17	5	5	0	73	10	101
2019	Female gender	32	44	12	9	2	0	76	12	127
2018	Male gender	33	40	18	8	1	0	73	10	91
2018	Female gender	29	42	21	7	1	0	70	8	130
2017	Male gender	37	32	16	6	7	1	70	14	115
2017	Female gender	30	35	20	12	1	2	66	13	156
2014	Male gender	21	43	22	10	4	0	64	13	106
2014	Female gender	22	55	16	5	2	0	77	8	151

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	32	37	17	9	4	0	70	13	113
2020	Female gender	36	38	16	7	2	1	74	9	167
2019	Male gender	34	39	17	5	4	1	73	9	100
2019	Female gender	31	44	15	6	3	1	75	9	129
2018	Male gender	28	43	19	11	0	0	70	11	91
2018	Female gender	29	44	18	7	2	0	73	8	130
2017	Male gender	39	31	20	5	5	1	70	10	115
2017	Female gender	29	39	21	9	2	0	69	11	156
2014	Male gender	20	49	20	9	3	0	69	11	106
2014	Female gender	24	55	15	4	2	0	78	7	151

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	32	22	23	13	7	3	0	55	21	113
2020	Female gender	35	32	15	8	7	1	1	69	16	170
2019	Male gender	32	23	23	13	7	1	1	56	20	101
2019	Female gender	34	29	20	7	7	2	1	65	14	129
2018	Male gender	31	29	21	13	3	3	0	62	17	91
2018	Female gender	28	31	21	12	4	4	1	62	16	131
2017	Male gender	31	28	18	12	8	3	0	61	21	115
2017	Female gender	31	22	20	11	5	10	0	60	18	155
2014	Male gender	20	34	23	10	7	6	0	57	19	106
2014	Female gender	26	38	16	9	7	5	1	67	16	151

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	51	32	9	3	2	0	3	86	4	112
2020	Female gender	51	32	11	2	1	1	2	85	4	171
2019	Male gender	53	33	8	3	2	0	1	87	5	102
2019	Female gender	51	31	11	2	0	2	2	86	3	129

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	53	31	8	5	3	0	0	83	9	113
2020	Female gender	49	39	8	3	2	0	0	88	5	171
2019	Male gender	42	48	5	2	3	0	0	90	5	102
2019	Female gender	33	44	10	10	2	0	1	77	13	129
2018	Male gender	45	40	6	7	1	0	1	86	8	91
2018	Female gender	31	50	10	6	1	1	1	82	7	130
2017	Male gender	45	34	8	7	7	0	0	79	14	115
2017	Female gender	39	38	14	8	1	1	0	77	8	156
2014	Male gender	34	50	8	5	3	0	0	84	8	106
2014	Female gender	40	41	9	9	1	0	1	81	10	151

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	58	27	10	4	1	0	0	85	5	113
2020	Female gender	57	28	8	4	3	1	0	86	6	171
2019	Male gender	49	37	10	1	3	0	0	86	4	102
2019	Female gender	41	40	9	6	3	0	0	81	9	129
2018	Male gender	46	39	7	5	3	0	0	86	8	91
2018	Female gender	39	36	15	8	1	0	1	76	9	130
2017	Male gender	44	27	15	7	6	1	0	72	13	115
2017	Female gender	43	32	13	7	4	0	0	75	12	155
2014	Male gender	41	41	7	9	3	0	0	82	11	106
2014	Female gender	47	38	7	5	3	0	1	85	8	151

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	36	29	11	11	4	9	0	71	16	113
2020	Female gender	29	44	15	7	1	5	0	76	8	171
2019	Male gender	18	40	18	13	4	7	0	63	18	102
2019	Female gender	10	48	20	13	4	6	1	61	18	129
2018	Male gender	19	42	18	5	8	9	0	66	13	91
2018	Female gender	16	36	25	10	4	9	0	57	16	131
2017	Male gender	25	44	15	6	5	6	0	74	11	115
2017	Female gender	22	38	20	9	5	6	0	64	15	156
2014	Male gender	19	48	19	7	5	3	0	68	12	106
2014	Female gender	19	49	12	7	3	9	0	75	11	150

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	29	28	24	10	8	0	1	58	18	113
2020	Female gender	28	37	20	11	2	2	0	67	13	170
2019	Male gender	24	33	25	12	6	0	0	57	18	101
2019	Female gender	13	41	25	12	5	3	1	57	17	129
2018	Male gender	18	32	33	11	6	0	0	50	17	91
2018	Female gender	16	44	19	11	6	2	0	62	18	131
2017	Male gender	24	43	17	9	6	1	0	68	15	115
2017	Female gender	20	38	24	10	5	3	0	60	15	155
2014	Male gender	16	39	28	10	8	0	0	55	18	106
2014	Female gender	18	39	25	10	5	2	1	59	16	151

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	24	26	23	17	9	1	1	51	26	112
2020	Female gender	20	36	22	14	3	5	1	59	18	171
2019	Male gender	12	37	24	16	6	5	0	51	23	101
2019	Female gender	5	42	30	12	5	5	1	50	18	129
2018	Male gender	15	21	45	12	4	2	0	37	17	90
2018	Female gender	14	31	31	12	8	5	0	47	20	130
2017	Male gender	11	40	29	13	5	2	0	52	18	113
2017	Female gender	16	33	26	14	4	8	0	53	19	156
2014	Male gender	13	29	33	17	5	4	0	44	22	106
2014	Female gender	9	42	27	14	2	5	1	54	17	150

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	25	45	15	4	10	0	71	14	113
2020	Female gender	28	50	14	5	1	1	79	6	169
2019	Male gender	14	42	23	11	8	2	57	19	102
2019	Female gender	6	48	24	14	5	2	55	20	129
2018	Male gender	17	31	34	11	8	0	47	19	90
2018	Female gender	13	42	22	16	7	2	55	23	130
2017	Male gender	21	39	26	8	5	1	61	13	115
2017	Female gender	21	41	23	8	4	3	64	12	156
2014	Male gender	11	51	22	14	2	0	62	16	106
2014	Female gender	14	51	19	11	3	2	67	14	151

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	26	46	11	13	4	0	0	72	17	113
2020	Female gender	34	40	17	7	1	1	0	75	9	171
2019	Male gender	26	47	16	8	3	0	0	73	11	102
2019	Female gender	22	51	16	9	3	0	0	73	12	129
2018	Male gender	29	31	30	4	5	0	0	60	10	91
2018	Female gender	27	39	21	13	0	0	0	65	13	128
2017	Male gender	22	39	20	12	6	0	0	61	19	115
2017	Female gender	27	38	15	15	6	0	0	64	20	156
2014	Male gender	17	38	26	10	8	0	0	55	19	106
2014	Female gender	23	39	18	10	8	0	1	63	18	150

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	26	38	11	21	4	0	64	25	111
2020	Female gender	32	41	13	12	2	0	73	14	170
2019	Male gender	18	54	16	7	4	1	73	11	101
2019	Female gender	13	60	17	7	3	0	73	10	129
2018	Male gender	17	49	24	9	1	0	66	10	91
2018	Female gender	25	54	10	9	2	0	79	11	130
2017	Male gender	25	45	16	8	5	0	70	13	115
2017	Female gender	25	43	15	14	2	0	69	16	156

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	41	41	9	5	2	2	0	84	7	113
2020	Female gender	48	34	10	4	1	2	0	84	5	171
2019	Male gender	40	44	10	2	3	0	1	85	5	102
2019	Female gender	33	42	13	9	2	0	0	75	11	128
2018	Male gender	37	45	13	4	1	0	0	82	5	91
2018	Female gender	31	46	14	6	2	1	1	78	8	131
2017	Male gender	34	37	11	11	6	0	0	72	17	115
2017	Female gender	36	42	14	4	4	0	0	79	7	156
2014	Male gender	33	48	11	5	4	0	0	80	8	106
2014	Female gender	33	47	12	3	2	0	2	82	6	151

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	27	42	19	8	3	0	69	12	113
2020	Female gender	34	45	12	6	1	1	80	7	170
2019	Male gender	32	46	11	9	2	0	78	11	102
2019	Female gender	23	50	12	13	2	0	74	14	128
2018	Male gender	20	59	13	7	1	0	79	8	91
2018	Female gender	24	53	11	12	0	0	77	12	131
2017	Male gender	26	50	14	8	3	0	76	11	115
2017	Female gender	30	48	11	7	4	0	78	11	156
2014	Male gender	27	49	14	8	1	1	77	9	106
2014	Female gender	37	37	15	9	1	1	75	10	151

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	56	20	17	2	4	1	0	77	6	112
2020	Female gender	49	30	13	4	2	2	1	81	6	171

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	26	30	23	13	6	2	0	57	20	112
2020	Female gender	21	43	18	12	3	2	0	65	16	166
2019	Male gender	17	46	23	10	3	1	0	63	13	101
2019	Female gender	16	56	14	7	5	2	0	73	12	129
2018	Male gender	14	47	18	15	6	0	0	61	21	90
2018	Female gender	20	43	24	8	5	1	0	63	13	131
2017	Male gender	22	50	18	7	3	0	0	72	9	115
2017	Female gender	31	41	17	8	3	0	0	72	11	156
2014	Male gender	21	42	22	11	3	0	2	64	14	106
2014	Female gender	31	37	12	16	1	3	0	70	17	151

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	25	18	20	21	12	2	3	45	34	113
2020	Female gender	23	27	18	17	11	3	1	52	29	169
2019	Male gender	12	36	21	18	9	2	2	50	28	102
2019	Female gender	20	28	16	19	13	2	2	50	33	129
2018	Male gender	12	26	29	24	8	1	0	38	32	91
2018	Female gender	11	24	27	19	15	2	2	36	36	131
2017	Male gender	12	35	18	20	13	1	1	48	33	115
2017	Female gender	14	24	16	23	14	5	4	42	41	156
2014	Male gender	8	25	29	15	15	4	4	37	32	106
2014	Female gender	10	20	22	30	11	2	5	33	44	151

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	46	22	22	4	1	1	4	71	6	113
2020	Female gender	55	19	11	6	5	1	4	78	11	171
2019	Male gender	46	24	16	5	5	0	3	73	10	100
2019	Female gender	48	22	13	8	4	1	5	74	12	129

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	47	27	14	8	0	2	3	77	8	112
2020	Female gender	55	20	14	4	3	1	3	78	8	170
2019	Male gender	41	30	18	5	3	1	2	73	8	101
2019	Female gender	49	26	11	8	1	2	4	79	10	129

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	75	7	6	6	1	0	5	86	7	111
2020	Female gender	71	11	5	2	2	3	5	90	5	167
2019	Male gender	74	9	2	3	5	4	3	89	9	102
2019	Female gender	77	9	4	3	1	1	6	92	4	128

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	77	10	2	0	1	3	7	97	1	113
2020	Female gender	76	8	4	1	1	3	9	95	1	170
2019	Male gender	75	8	3	0	3	3	8	93	3	99
2019	Female gender	79	6	0	0	0	2	13	100	0	129

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	26	38	14	17	5	1	0	64	22	113
2020	Female gender	28	40	19	11	2	0	0	68	13	171
2019	Male gender	21	49	11	15	4	0	0	70	19	102
2019	Female gender	18	48	18	12	3	0	1	66	15	128
2018	Male gender	30	40	14	15	2	0	0	70	17	91
2018	Female gender	20	41	25	12	1	0	1	61	13	129
2017	Male gender	28	42	10	16	5	0	0	70	20	113
2017	Female gender	23	35	25	12	5	0	0	58	18	155
2014	Male gender	16	44	19	13	7	0	1	61	20	106
2014	Female gender	22	43	18	11	6	1	0	65	17	150

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	31	30	19	14	6	60	21	113
2020	Female gender	34	37	16	11	2	71	13	171
2019	Male gender	30	41	13	9	7	71	16	102
2019	Female gender	24	42	20	11	2	66	13	129
2018	Male gender	30	36	16	15	3	66	18	90
2018	Female gender	27	44	15	12	2	71	14	129
2017	Male gender	28	35	18	12	6	63	19	113
2017	Female gender	25	45	17	8	5	70	13	155
2014	Male gender	19	35	17	20	9	54	29	106
2014	Female gender	29	36	19	13	3	65	16	151

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	24	41	16	13	5	0	65	19	111
2020	Female gender	31	44	17	7	2	0	75	8	170
2019	Male gender	27	52	15	5	1	0	79	6	100
2019	Female gender	19	55	16	8	2	0	74	10	125
2018	Male gender	22	44	24	9	1	0	66	10	91
2018	Female gender	23	45	19	12	2	0	68	13	130
2017	Male gender	24	47	18	8	3	0	71	11	113
2017	Female gender	27	44	17	9	2	0	72	11	154
2014	Male gender	21	46	23	6	3	1	67	9	106
2014	Female gender	28	40	19	8	5	1	68	12	151

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	17	43	23	10	4	3	62	15	111
2020	Female gender	20	44	25	7	1	3	66	8	170
2019	Male gender	17	51	21	7	3	1	68	10	101
2019	Female gender	16	43	27	8	2	4	61	11	129
2018	Male gender	18	38	31	9	1	3	57	11	90
2018	Female gender	13	42	33	5	1	7	58	6	131
2017	Male gender	15	42	24	10	8	1	57	18	115
2017	Female gender	20	35	27	11	3	4	56	15	156

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	37	30	23	5	3	1	1	68	9	113
2020	Female gender	42	32	13	10	2	1	1	75	12	169
2019	Male gender	41	35	13	6	6	0	0	75	12	102
2019	Female gender	38	42	9	7	3	0	1	80	10	128
2018	Male gender	36	37	15	8	4	0	0	73	12	90
2018	Female gender	33	50	8	5	2	0	1	85	7	130
2017	Male gender	27	40	18	6	7	0	2	68	13	115
2017	Female gender	36	38	13	12	1	0	0	74	13	155
2014	Male gender	24	36	22	9	5	0	4	62	15	106
2014	Female gender	31	42	14	10	1	1	1	75	11	151

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	21	25	26	13	14	1	47	27	112
2020	Female gender	26	30	21	13	8	1	57	22	171
2019	Male gender	35	36	13	9	7	0	71	16	101
2019	Female gender	31	41	12	11	5	0	72	16	127
2018	Male gender	34	33	23	10	0	0	67	10	91
2018	Female gender	42	32	18	4	5	0	74	8	131
2017	Male gender	31	42	13	9	4	0	73	14	115
2017	Female gender	38	37	15	8	3	0	75	11	156
2014	Male gender	32	38	21	7	2	0	70	9	106
2014	Female gender	37	36	16	7	4	1	73	11	151

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	49	51	113
2020	Female gender	57	43	171

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	55	26	4	3	0	7	5	92	4	113
2020	Female gender	58	19	8	1	1	6	7	89	2	171

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Male gender	29	39	32	113
2020	Female gender	27	42	31	171
2019	Male gender	26	39	34	102
2019	Female gender	26	43	31	128
2018	Male gender	24	48	28	91
2018	Female gender	29	41	30	130
2017	Male gender	29	46	26	115
2017	Female gender	28	39	33	156
2014	Male gender	26	42	33	106
2014	Female gender	26	38	36	151

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Male gender	17	6	52	19	6	0	32
2020	Female gender	12	18	49	6	14	2	46
2019	Male gender	19	19	40	19	0	4	27
2019	Female gender	6	24	40	17	6	6	34
2018	Male gender	9	26	50	5	5	4	22
2018	Female gender	14	18	46	8	6	7	37
2017	Male gender	24	18	46	6	0	6	32
2017	Female gender	19	9	44	4	12	12	44
2014	Male gender	8	19	39	18	9999	18	28
2014	Female gender	21	13	34	8	9999	25	39

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	35	39	11	10	4	0	0	74	14	113
2020	Female gender	43	42	9	5	0	0	1	86	5	171
2019	Male gender	35	48	11	3	3	0	0	83	6	102
2019	Female gender	28	54	12	5	1	0	0	82	5	129
2018	Male gender	36	47	15	2	0	0	0	82	2	90
2018	Female gender	33	54	8	4	0	1	0	88	4	130
2017	Male gender	37	46	9	4	4	0	0	83	8	114
2017	Female gender	36	43	16	2	2	0	0	79	5	156
2014	Male gender	34	47	15	2	2	0	0	82	4	105
2014	Female gender	33	46	11	5	3	1	0	80	8	150

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	25	44	17	12	3	0	0	69	14	113
2020	Female gender	28	49	15	4	1	2	1	79	5	170
2019	Male gender	21	45	21	13	1	0	0	66	14	102
2019	Female gender	18	65	9	6	2	1	0	84	8	129
2018	Male gender	17	39	27	11	5	0	0	56	17	90
2018	Female gender	18	56	15	8	3	0	0	74	11	131
2017	Male gender	21	52	15	8	4	0	0	73	11	115
2017	Female gender	32	49	13	4	2	0	0	81	6	156
2014	Male gender	24	50	14	11	1	0	0	73	12	106
2014	Female gender	27	55	14	2	1	1	0	83	3	151

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	22	40	28	7	3	0	0	10	62	113
2020	Female gender	20	32	31	11	4	1	1	15	53	170
2019	Male gender	18	35	36	8	2	0	1	11	53	102
2019	Female gender	13	37	35	10	4	1	0	14	51	129
2018	Male gender	9	41	39	9	3	0	0	12	49	91
2018	Female gender	12	38	35	10	2	2	2	12	52	131
2017	Male gender	5	37	44	7	6	0	1	13	43	115
2017	Female gender	7	29	41	13	8	1	1	21	37	156
2014	Male gender	10	34	35	19	2	0	0	20	44	106
2014	Female gender	13	35	34	11	4	1	2	15	50	151

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	15	22	32	15	9	5	2	26	40	112
2020	Female gender	12	23	30	19	9	5	2	30	37	170
2019	Male gender	9	26	26	24	11	3	1	36	37	101
2019	Female gender	11	22	34	22	8	2	0	31	34	129
2018	Male gender	9	25	36	22	7	1	0	30	34	91
2018	Female gender	10	20	41	18	7	2	2	26	31	131
2017	Male gender	7	18	33	32	8	0	2	40	26	115
2017	Female gender	7	25	30	20	14	3	2	35	33	155
2014	Male gender	10	27	41	13	8	1	0	22	37	106
2014	Female gender	11	28	35	17	5	1	3	23	40	150

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	31	27	21	11	6	3	1	18	60	113
2020	Female gender	27	26	27	12	3	4	1	16	56	170
2019	Male gender	36	24	20	15	4	0	1	19	61	102
2019	Female gender	23	29	30	14	3	0	1	17	52	129
2018	Male gender	30	37	16	13	4	0	0	16	68	91
2018	Female gender	31	25	28	9	5	0	3	15	57	131
2017	Male gender	35	33	24	4	5	0	0	8	68	115
2017	Female gender	31	27	26	11	3	1	1	14	60	156
2014	Male gender	39	32	16	8	3	0	2	11	72	106
2014	Female gender	34	32	22	8	2	1	1	10	67	151

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	24	24	32	14	4	2	1	18	49	113
2020	Female gender	17	36	25	15	6	2	0	21	53	170
2019	Male gender	16	27	36	10	9	1	1	19	44	102
2019	Female gender	12	35	40	11	2	0	0	13	47	129
2018	Male gender	13	26	44	14	2	0	0	16	40	91
2018	Female gender	9	33	40	16	1	0	2	17	42	130
2017	Male gender	10	28	40	18	4	0	0	23	38	115
2017	Female gender	14	29	35	17	2	1	1	20	44	156
2014	Male gender	7	25	32	27	8	2	0	35	33	106
2014	Female gender	10	26	45	17	2	1	0	19	36	151

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	27	34	18	12	3	3	3	16	65	113
2020	Female gender	26	20	27	14	8	2	2	24	48	169
2019	Male gender	26	33	20	10	9	1	1	19	60	102
2019	Female gender	17	32	27	14	6	2	2	21	51	129
2018	Male gender	18	32	32	11	5	0	2	16	51	91
2018	Female gender	20	36	27	11	5	0	1	17	56	130
2017	Male gender	18	33	29	14	6	0	1	20	51	115
2017	Female gender	22	21	29	15	8	1	3	24	45	153
2014	Male gender	26	27	30	9	7	0	1	16	54	106
2014	Female gender	27	37	25	4	5	1	1	9	66	151

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	13	21	28	23	10	4	2	35	36	113
2020	Female gender	13	22	25	20	9	7	4	32	40	169
2019	Male gender	13	20	21	23	18	2	3	43	35	102
2019	Female gender	13	27	30	13	13	2	3	27	42	129
2018	Male gender	12	20	23	35	8	1	2	44	33	91
2018	Female gender	12	28	29	17	9	1	2	28	42	131
2017	Male gender	7	22	20	34	16	1	1	50	29	115
2017	Female gender	13	22	24	22	12	2	5	36	38	156
2014	Male gender	9	21	29	21	18	1	0	40	31	105
2014	Female gender	13	29	27	16	7	3	5	25	45	150

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	23	32	29	11	2	3	0	13	58	113
2020	Female gender	14	24	37	14	6	3	1	21	40	170
2019	Male gender	15	28	31	17	4	2	2	22	45	101
2019	Female gender	11	27	38	17	4	2	1	22	39	129
2018	Male gender	21	32	31	8	6	2	1	14	54	91
2018	Female gender	16	26	39	11	3	1	3	15	44	131
2017	Male gender	23	33	30	9	5	0	0	14	56	115
2017	Female gender	11	27	37	10	7	4	4	18	41	155
2014	Male gender	23	32	30	10	2	3	0	12	57	106
2014	Female gender	16	31	38	9	3	1	2	13	48	151

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	3	12	41	32	10	2	0	43	16	113
2020	Female gender	2	7	28	38	25	1	0	63	9	169
2019	Male gender	3	18	36	32	10	1	0	42	21	102
2019	Female gender	4	12	36	32	15	1	1	48	16	129

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	18	32	26	17	5	2	51	22	113
2020	Female gender	20	42	18	13	4	4	65	17	170
2019	Male gender	13	34	27	18	6	1	48	24	102
2019	Female gender	11	38	33	15	2	1	49	17	129

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	63	27	5	3	3	0	0	90	5	113
2020	Female gender	61	29	3	4	2	0	1	91	6	170
2019	Male gender	60	27	7	3	2	1	0	88	5	102
2019	Female gender	47	38	4	9	1	1	0	86	10	128
2018	Male gender	53	37	6	1	3	0	0	90	4	91
2018	Female gender	45	36	9	9	1	0	0	81	10	130
2017	Male gender	51	32	7	6	3	1	0	84	9	115
2017	Female gender	44	34	10	7	5	1	0	79	12	156
2014	Male gender	46	37	10	4	3	0	0	83	7	106
2014	Female gender	49	32	11	5	2	1	0	81	8	151

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	65	27	3	4	2	92	6	112
2020	Female gender	65	29	2	2	1	95	3	169
2019	Male gender	61	29	8	2	0	90	2	101
2019	Female gender	49	40	8	3	1	89	4	129
2018	Male gender	55	40	3	1	1	95	2	91
2018	Female gender	46	40	6	7	1	86	8	131
2017	Male gender	50	38	5	7	0	88	7	115
2017	Female gender	42	44	9	3	1	86	5	156
2014	Male gender	47	41	6	5	1	88	6	106
2014	Female gender	40	48	7	3	1	88	5	151

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	49	31	12	6	2	1	80	8	112
2020	Female gender	51	34	11	3	1	1	86	4	171
2019	Male gender	47	40	9	1	3	0	87	4	102
2019	Female gender	40	46	10	3	1	0	86	4	128
2018	Male gender	38	47	11	2	1	1	86	3	91
2018	Female gender	36	45	15	4	0	0	82	4	131

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	30	42	19	6	3	1	72	9	113
2020	Female gender	28	53	14	4	1	1	81	5	169
2019	Male gender	30	42	18	8	2	0	72	10	101
2019	Female gender	28	44	15	8	2	2	73	11	129
2018	Male gender	26	59	4	7	0	3	89	7	90
2018	Female gender	29	46	18	4	2	1	77	5	130
2017	Male gender	28	58	8	5	1	0	86	6	115
2017	Female gender	30	53	9	6	1	2	84	7	156
2014	Male gender	35	42	15	4	2	2	79	6	106
2014	Female gender	24	55	11	5	0	5	83	5	151

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	41	41	14	0	2	2	1	84	2	113
2020	Female gender	42	41	9	4	0	3	0	86	4	170
2019	Male gender	32	48	8	3	4	5	0	84	7	101
2019	Female gender	33	50	11	5	0	2	0	84	5	128
2018	Male gender	30	49	13	1	1	6	0	84	2	91
2018	Female gender	26	54	12	5	1	1	0	81	7	131
2017	Male gender	36	44	12	6	2	0	0	80	8	115
2017	Female gender	30	47	15	1	2	4	1	81	3	155
2014	Male gender	34	46	15	1	1	2	1	82	2	106
2014	Female gender	33	49	10	5	1	3	0	84	6	151

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	48	41	8	4	0	88	4	113
2020	Female gender	45	43	10	2	1	87	3	169
2019	Male gender	39	47	7	5	2	86	7	102
2019	Female gender	42	46	9	2	1	88	3	128
2018	Male gender	36	48	12	2	1	85	3	91
2018	Female gender	34	55	9	1	2	89	2	130
2017	Male gender	39	42	10	5	4	81	8	115
2017	Female gender	35	49	10	4	1	85	5	155
2014	Male gender	33	54	6	4	3	87	7	106
2014	Female gender	34	53	9	3	2	87	4	151

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	55	25	7	2	1	4	6	89	3	113
2020	Female gender	50	27	8	1	2	7	4	87	4	170

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	30	43	16	3	1	7	0	79	4	113
2020	Female gender	30	43	13	4	0	9	1	80	5	171

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	37	42	10	5	1	3	2	82	7	113
2020	Female gender	36	37	10	7	2	4	4	79	10	170

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	31	43	9	7	3	4	4	80	10	113
2020	Female gender	29	27	19	9	2	9	6	65	12	171
2019	Male gender	32	39	11	8	3	5	2	77	12	102
2019	Female gender	25	35	13	10	6	8	2	67	18	129
2018	Male gender	19	53	15	3	5	2	2	75	9	91
2018	Female gender	17	37	18	12	4	7	4	62	18	130
2017	Male gender	35	31	11	8	8	5	3	71	18	115
2017	Female gender	28	30	17	11	6	4	3	63	19	156
2014	Male gender	26	31	16	8	8	5	5	64	19	106
2014	Female gender	29	30	18	7	6	3	6	66	15	151

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	31	44	12	10	2	1	0	76	12	113
2020	Female gender	19	45	15	12	5	3	1	67	18	171
2019	Male gender	24	43	14	10	9	0	0	67	19	101
2019	Female gender	14	44	17	19	4	2	0	59	23	129
2018	Male gender	23	49	8	11	4	3	1	76	16	90
2018	Female gender	27	41	13	14	4	1	0	69	18	131
2017	Male gender	31	42	11	13	3	0	1	74	15	115
2017	Female gender	36	38	12	12	0	3	0	76	12	156
2014	Male gender	30	49	6	7	7	1	0	80	13	106
2014	Female gender	29	39	12	12	4	3	0	71	16	151

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	27	51	15	5	2	1	0	79	6	113
2020	Female gender	28	43	19	4	1	4	0	74	6	170
2019	Male gender	25	40	22	11	2	0	0	65	13	101
2019	Female gender	16	48	22	8	2	2	1	66	11	128
2018	Male gender	21	43	27	6	2	0	0	65	8	89
2018	Female gender	20	42	21	12	2	3	0	63	15	129

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	17	34	19	13	8	7	2	56	24	112
2020	Female gender	16	17	28	14	9	14	2	39	28	171
2019	Male gender	13	23	21	11	15	14	4	43	31	102
2019	Female gender	5	19	21	20	9	19	7	32	39	129
2018	Male gender	14	24	26	16	11	9	0	41	30	91
2018	Female gender	10	24	24	19	8	11	4	41	31	131
2017	Male gender	14	22	26	13	13	6	6	41	30	115
2017	Female gender	9	26	22	13	12	11	6	42	31	156
2014	Male gender	8	26	17	17	16	15	1	41	39	106
2014	Female gender	8	24	16	19	13	14	6	40	39	151

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	40	43	8	7	2	0	0	83	9	113
2020	Female gender	57	34	4	6	0	0	0	90	6	171

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	33	42	13	6	5	1	0	76	11	113
2020	Female gender	42	37	9	8	2	1	1	81	10	171
2019	Male gender	45	30	10	11	5	0	0	74	16	102
2019	Female gender	41	39	7	8	5	0	0	81	12	128
2017	Male gender	40	34	10	12	5	0	0	73	17	115
2017	Female gender	45	31	9	9	5	0	0	77	14	156
2014	Male gender	40	39	7	10	5	0	0	79	15	106
2014	Female gender	47	36	7	5	5	0	0	83	10	151

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	35	41	15	5	3	1	0	77	8	112
2020	Female gender	47	35	9	7	1	0	1	83	8	168
2019	Male gender	48	37	12	1	2	0	0	85	3	100
2019	Female gender	46	37	9	8	2	0	0	82	9	128
2017	Male gender	48	45	4	2	0	0	1	94	2	113
2017	Female gender	46	40	5	8	1	0	0	86	9	155
2014	Male gender	47	38	11	2	1	1	1	86	3	106
2014	Female gender	44	38	12	6	0	0	0	82	6	150

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	65	28	2	3	2	0	1	94	4	112
2020	Female gender	78	20	1	0	1	1	0	98	1	170
2017	Male gender	74	23	1	2	0	0	0	97	2	115
2017	Female gender	70	25	1	4	0	0	0	95	4	156
2014	Male gender	64	31	3	2	0	0	0	95	2	106
2014	Female gender	73	25	1	1	0	0	0	98	1	151

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	46	34	16	1	1	2	0	81	2	113
2020	Female gender	56	30	11	0	2	0	1	87	2	171
2019	Male gender	46	32	17	4	1	0	0	78	5	99
2019	Female gender	45	30	15	5	1	4	1	78	6	129

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	11	89	112
2020	Female gender	7	93	170
2019	Male gender	11	89	102
2019	Female gender	9	91	128

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	0	100	11
2019	Female gender	0	100	12

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	Male gender	100	12
2020	Female gender	100	11
2019	Male gender	100	11
2019	Female gender	100	12

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	No (%)	Total responses
2020	Male gender	100	12
2020	Female gender	100	11
2019	Male gender	100	11
2019	Female gender	100	12

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	No (%)	Total responses
2020	Male gender	100	12
2020	Female gender	100	11
2019	Male gender	100	11
2019	Female gender	100	12

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	0	100	11
2019	Female gender	0	100	12

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	46	54	11
2019	Female gender	41	59	12

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	0	100	12
2020	Female gender	0	100	11

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	0	100	11
2019	Female gender	0	100	12

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	41	59	12
2020	Female gender	47	53	11
2019	Male gender	46	54	11
2019	Female gender	57	43	12

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	50	50	12
2020	Female gender	43	57	11

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	0	100	12
2020	Female gender	0	100	11

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	42	58	12
2020	Female gender	47	53	11

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	0	100	12
2020	Female gender	0	100	11

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	0	100	12
2020	Female gender	0	100	11

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	12	20	15	2	3	38	9	61	10	113
2020	Female gender	13	15	12	6	2	43	9	59	15	171
2019	Male gender	18	18	15	7	2	29	10	60	15	100
2019	Female gender	7	13	16	3	4	43	14	46	17	129
2018	Male gender	13	17	18	6	1	36	9	55	12	90
2018	Female gender	10	16	19	4	3	39	8	49	14	130
2017	Male gender	14	22	21	5	5	25	8	54	15	115
2017	Female gender	11	18	15	5	5	33	12	52	20	155
2014	Male gender	9	21	16	5	5	36	8	55	17	106
2014	Female gender	8	12	17	5	3	39	17	44	19	151

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	31	30	14	6	2	16	1	74	10	112
2020	Female gender	26	40	13	6	2	12	2	76	9	171
2019	Male gender	32	38	13	8	3	7	0	75	12	102
2019	Female gender	19	46	16	3	4	11	0	73	8	129
2018	Male gender	18	45	21	5	0	11	1	71	6	90
2018	Female gender	19	43	16	6	1	12	2	72	9	130
2017	Male gender	25	41	16	7	3	8	0	72	11	114
2017	Female gender	23	48	16	7	2	4	1	74	9	156
2014	Male gender	18	36	21	4	3	17	1	65	9	106
2014	Female gender	14	35	21	6	2	21	1	63	10	150

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	7	93	113
2020	Female gender	6	94	170
2019	Male gender	5	95	102
2019	Female gender	6	94	129

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	14	22	14	2	2	40	6	67	7	113
2020	Female gender	14	13	17	4	1	47	5	56	9	171
2019	Male gender	22	16	17	3	2	34	7	64	8	102
2019	Female gender	3	17	16	2	1	52	9	50	10	127
2018	Male gender	12	17	21	2	1	38	8	55	6	91
2018	Female gender	10	18	18	2	3	40	8	55	10	130
2017	Male gender	13	24	15	4	1	32	11	65	8	115
2017	Female gender	14	18	16	4	4	35	9	57	14	156
2014	Male gender	12	25	15	3	1	35	10	67	6	106
2014	Female gender	7	9	16	4	0	50	14	44	11	151

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	32	36	16	1	2	14	0	78	3	112
2020	Female gender	24	41	16	2	1	16	1	78	3	171
2019	Male gender	33	35	17	3	2	10	1	76	5	102
2019	Female gender	16	42	16	4	1	19	2	73	7	129
2018	Male gender	20	40	26	4	1	10	0	66	5	91
2018	Female gender	18	44	16	6	1	12	2	73	9	130
2017	Male gender	23	39	19	4	2	12	1	72	7	114
2017	Female gender	24	42	21	3	1	8	1	73	5	155
2014	Male gender	21	34	24	3	1	17	1	67	4	106
2014	Female gender	14	33	19	3	0	26	4	68	5	150

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	3	97	112
2020	Female gender	5	95	169

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	5	95	113
2020	Female gender	14	86	170
2019	Male gender	9	91	102
2019	Female gender	11	89	127
2017	Male gender	11	89	115
2017	Female gender	11	89	156
2014	Female gender	8	92	151

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	60	40	12
2017	Female gender	78	22	17
2014	Female gender	74	26	12

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2017	Female gender	67	0	15	12	7	0	0	67	18	13

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	47	34	8	0	3	4	4	89	3	112
2020	Female gender	44	41	6	5	1	2	2	87	6	171

Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	23	42	14	13	6	1	0	66	20	112
2020	Female gender	31	35	17	12	3	2	0	67	16	171

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	43	42	12	3	0	0	0	86	3	113
2020	Female gender	55	39	3	2	1	0	0	94	3	170

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	39	45	9	6	1	0	0	84	7	113
2020	Female gender	52	42	4	1	1	0	0	93	3	169

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	38	39	17	4	2	1	0	78	5	110
2020	Female gender	52	35	10	3	0	0	1	87	3	168

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	46	41	6	2	0	2	3	92	2	113
2020	Female gender	58	31	6	2	1	1	2	91	3	169

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	73	18	2	1	0	4	2	96	1	112
2020	Female gender	73	25	0	0	0	2	0	100	0	171

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	33	48	11	4	2	2	0	82	6	112
2020	Female gender	46	35	11	4	1	3	0	84	5	171

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	49	31	9	8	2	1	0	81	10	113
2020	Female gender	50	32	9	5	3	1	0	83	8	171

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	56	31	9	3	1	1	0	88	4	113
2020	Female gender	57	34	7	1	1	1	0	92	1	171

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	100	0	44
2020	Female gender	100	0	41

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	7	18	31	28	16	0	0	25	44	44
2020	Female gender	27	33	15	18	8	0	0	60	25	41

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	32	47	15	4	3	0	0	79	6	112
2020	Female gender	33	50	10	4	2	1	0	83	6	170
2019	Male gender	19	37	25	10	6	3	0	58	17	101
2019	Female gender	17	51	21	7	3	1	0	69	10	128
2018	Male gender	18	45	29	3	1	3	0	65	4	91
2018	Female gender	15	52	22	9	0	2	0	69	9	131
2017	Male gender	19	52	18	4	5	2	0	72	9	115
2017	Female gender	17	50	25	5	1	1	1	68	6	156

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	38	33	15	11	2	1	0	71	14	112
2020	Female gender	37	32	10	13	6	1	0	71	19	170

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	41	40	10	5	1	3	0	83	6	113
2020	Female gender	44	39	11	5	1	0	0	83	7	171

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	28	39	15	13	5	1	67	18	113
2020	Female gender	30	38	17	9	5	0	69	14	171
2019	Male gender	23	36	19	14	8	1	59	22	102
2019	Female gender	14	42	22	14	8	0	56	22	129
2018	Male gender	17	48	23	9	2	1	65	12	91
2018	Female gender	18	44	20	14	4	1	62	18	130
2017	Male gender	12	50	17	11	8	1	63	20	114
2017	Female gender	13	45	16	19	4	3	60	24	156

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	14	30	26	20	9	0	45	29	44
2020	Female gender	21	48	19	8	4	0	70	12	41
2019	Male gender	6	40	30	12	9	2	47	22	43
2019	Female gender	6	45	29	16	0	3	53	17	31

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	64	12	10	8	5	0	1	77	13	113
2020	Female gender	57	13	12	7	9	1	1	71	16	171

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	39	30	22	4	6	0	0	68	10	112
2020	Female gender	40	29	15	7	7	1	1	70	15	168
2019	Male gender	39	26	17	7	11	0	0	65	18	102
2019	Female gender	39	32	17	3	6	0	2	73	10	128
2018	Male gender	32	35	16	10	6	0	1	67	16	91
2018	Female gender	38	31	15	7	5	1	3	72	12	129
2017	Male gender	39	20	18	12	7	1	3	61	20	114
2017	Female gender	40	22	17	6	10	0	5	65	17	156

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	8	15	24	20	33	23	53	112
2020	Female gender	10	17	27	23	23	27	46	171
2019	Male gender	14	21	33	15	17	35	32	102
2019	Female gender	16	16	32	24	12	32	35	129
2018	Male gender	8	19	41	20	12	27	32	91
2018	Female gender	14	21	36	19	9	35	29	130
2017	Male gender	9	29	35	18	10	37	28	115
2017	Female gender	13	28	30	19	10	42	28	156

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	14	18	23	21	24	0	0	33	45	112
2020	Female gender	11	22	27	23	18	0	0	32	41	171
2019	Male gender	13	23	25	18	21	0	1	35	40	101
2019	Female gender	10	20	32	27	10	1	0	30	37	129
2018	Male gender	9	19	38	23	11	0	0	29	34	91
2018	Female gender	13	16	36	28	7	0	0	29	35	130
2017	Male gender	11	24	30	26	9	1	0	35	35	115
2017	Female gender	13	31	30	17	9	0	1	43	26	155

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	12	14	26	18	28	1	0	27	47	113
2020	Female gender	14	16	27	22	21	1	1	30	43	169
2019	Male gender	17	17	24	20	23	0	0	34	43	102
2019	Female gender	13	24	21	23	17	1	2	38	40	129
2018	Male gender	12	16	32	29	10	1	1	29	39	91
2018	Female gender	10	25	28	19	16	2	1	36	35	129
2017	Male gender	14	22	32	23	8	0	1	36	32	115
2017	Female gender	20	22	27	18	13	0	0	42	31	154

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	25	26	20	16	13	0	0	51	29	110
2020	Female gender	28	23	22	14	11	1	1	51	26	170
2019	Male gender	38	21	23	8	9	0	0	59	17	101
2019	Female gender	35	27	20	9	5	0	3	65	14	128
2018	Male gender	21	37	27	8	5	1	1	59	13	91
2018	Female gender	39	27	20	7	5	0	1	67	12	130
2017	Male gender	32	23	28	6	3	0	7	59	10	113
2017	Female gender	38	27	17	11	4	0	3	67	16	154

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	27	25	23	14	10	0	1	52	24	112
2020	Female gender	29	24	21	16	10	1	0	53	26	170
2019	Male gender	31	21	26	14	8	0	0	52	22	102
2019	Female gender	32	25	23	14	5	0	0	57	19	129
2018	Male gender	23	33	28	11	5	0	0	56	16	89
2018	Female gender	26	27	25	13	8	1	1	53	21	129
2017	Male gender	24	32	22	13	9	0	0	56	22	115
2017	Female gender	24	32	22	13	8	0	1	57	21	155

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	30	24	19	15	7	0	6	57	23	113
2020	Female gender	32	23	17	17	9	0	3	56	26	169

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	24	31	28	11	6	0	0	56	16	112
2020	Female gender	28	33	19	12	6	1	1	62	18	171
2019	Male gender	17	35	28	13	8	0	0	52	21	102
2019	Female gender	18	39	25	11	5	2	0	59	16	129
2018	Male gender	13	32	40	10	3	1	0	46	13	88
2018	Female gender	20	35	29	12	3	0	1	56	15	131
2017	Male gender	16	34	32	15	2	0	0	51	17	115
2017	Female gender	23	32	28	11	5	0	1	56	16	155

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	12	25	24	25	15	0	0	37	40	113
2020	Female gender	20	22	22	23	12	1	0	42	35	171
2019	Male gender	9	29	28	21	13	0	0	38	34	102
2019	Female gender	14	29	33	18	6	1	0	43	24	129
2018	Male gender	9	24	35	22	11	0	0	32	33	88
2018	Female gender	15	24	40	14	6	0	1	39	21	131
2017	Male gender	11	28	30	23	9	0	0	39	32	115
2017	Female gender	19	27	31	13	9	0	1	46	23	156

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	21	25	21	20	13	0	46	33	113
2020	Female gender	30	24	22	18	7	0	53	25	170
2019	Male gender	19	26	26	19	10	0	45	29	102
2019	Female gender	22	36	19	16	7	0	58	23	129
2018	Male gender	11	37	28	14	10	0	48	24	88
2018	Female gender	17	35	27	13	8	1	52	21	130
2017	Male gender	21	30	25	20	5	0	50	25	115
2017	Female gender	21	32	18	23	5	0	53	29	156

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	39	26	13	11	10	0	1	66	21	113
2020	Female gender	50	17	18	10	4	1	0	67	14	169
2019	Male gender	38	29	18	7	8	0	0	67	15	102
2019	Female gender	37	36	16	5	5	0	0	74	10	128

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	25	27	23	14	12	0	0	51	26	113
2020	Female gender	30	30	20	12	7	0	0	61	19	170

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	18	23	22	19	17	0	0	41	37	113
2020	Female gender	29	28	17	17	9	0	0	57	26	171
2019	Male gender	23	25	25	20	6	0	0	49	26	101
2019	Female gender	26	36	23	12	3	0	0	62	15	127
2018	Male gender	14	30	32	18	7	0	0	44	24	88
2018	Female gender	29	32	18	13	7	1	0	62	20	131
2017	Male gender	18	32	24	20	6	0	0	50	26	115
2017	Female gender	23	38	21	9	7	1	2	62	17	156

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	56	24	13	5	3	0	0	79	7	112
2020	Female gender	52	26	9	9	3	1	1	79	12	170
2019	Male gender	52	19	13	8	8	0	0	71	16	101
2019	Female gender	57	20	13	5	4	0	0	78	9	129
2018	Male gender	55	21	13	2	8	0	0	76	10	88
2018	Female gender	52	17	16	8	6	0	1	69	14	131
2017	Male gender	56	23	14	5	2	0	1	79	7	115
2017	Female gender	58	21	11	6	3	0	2	80	9	155

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	43	33	18	3	2	0	0	77	5	111
2020	Female gender	54	32	8	3	3	0	1	86	6	169

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	67	15	11	2	0	2	3	87	2	112
2020	Female gender	74	14	5	1	1	1	4	92	2	169
2019	Male gender	73	11	5	2	3	1	5	90	5	102
2019	Female gender	77	10	5	1	1	2	5	93	2	129
2018	Male gender	68	17	5	0	3	1	5	91	4	88
2018	Female gender	73	15	8	0	2	0	3	90	2	131

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	76	9	3	4	3	1	5	90	7	110
2020	Female gender	82	9	3	1	1	1	3	95	2	169
2019	Male gender	69	16	5	5	4	1	0	86	9	102
2019	Female gender	72	16	5	1	3	1	3	91	4	129
2018	Male gender	80	10	5	3	1	0	1	91	4	87
2018	Female gender	74	13	6	2	1	0	3	90	4	129
2017	Male gender	66	12	2	9	6	1	4	83	15	115
2017	Female gender	72	7	8	6	2	1	5	83	9	155

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	73	13	4	3	2	5	91	5	110
2020	Female gender	76	12	5	4	1	2	90	5	170
2019	Male gender	57	26	8	6	3	0	83	9	102
2019	Female gender	62	21	10	6	0	2	84	6	128
2018	Male gender	58	22	13	4	1	1	81	5	91
2018	Female gender	55	27	11	5	3	0	82	7	127
2017	Male gender	64	18	7	7	2	2	84	9	115
2017	Female gender	51	28	10	8	1	2	81	9	155

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	72	11	7	4	5	0	1	84	9	111
2020	Female gender	72	9	8	7	2	0	2	82	10	168
2019	Male gender	55	27	4	7	6	1	0	83	13	101
2019	Female gender	59	18	9	9	4	0	1	77	13	128
2018	Male gender	60	17	9	9	4	0	1	78	13	90
2018	Female gender	58	25	9	5	2	0	1	83	7	127
2017	Male gender	55	14	9	12	5	1	4	73	18	114
2017	Female gender	59	18	8	8	5	0	1	78	14	155

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	58	11	6	5	2	1	17	84	9	112
2020	Female gender	69	4	4	1	0	1	22	94	1	169
2019	Male gender	51	16	12	3	1	0	17	81	5	101
2019	Female gender	52	8	7	2	0	2	28	87	3	129
2018	Male gender	55	14	11	2	0	0	18	84	2	91
2018	Female gender	53	8	6	4	1	1	27	85	6	127
2017	Male gender	46	14	8	4	2	0	26	80	8	114
2017	Female gender	54	8	3	3	1	0	32	91	5	155

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	68	16	9	3	1	0	3	87	4	113
2020	Female gender	80	10	4	3	1	0	3	93	4	171
2019	Male gender	71	20	1	3	1	0	4	95	4	102
2019	Female gender	82	9	2	3	0	1	3	95	3	128
2018	Male gender	73	18	5	1	0	0	3	93	1	91
2018	Female gender	75	14	4	2	1	0	4	92	3	126
2017	Male gender	72	17	4	2	0	0	6	94	2	114
2017	Female gender	71	13	8	2	1	0	6	89	3	155

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	62	20	9	2	4	3	84	7	112
2020	Female gender	70	14	8	3	4	2	85	7	170
2019	Male gender	65	14	10	5	4	2	81	9	102
2019	Female gender	73	10	5	9	2	2	84	11	129
2018	Male gender	67	15	8	2	1	7	87	4	91
2018	Female gender	68	11	5	9	5	3	81	14	126
2017	Male gender	68	11	9	4	4	4	83	8	115
2017	Female gender	61	11	7	9	8	5	75	17	155

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	53	23	19	3	1	0	1	78	4	113
2020	Female gender	48	27	16	5	3	0	0	76	8	171
2019	Male gender	61	22	10	3	3	1	1	84	6	101
2019	Female gender	58	25	10	5	1	0	1	83	6	128
2018	Male gender	52	24	16	3	1	0	4	79	5	91
2018	Female gender	49	25	14	8	1	0	4	77	9	127
2017	Male gender	51	31	8	5	1	0	4	85	6	115
2017	Female gender	50	22	19	5	2	0	2	74	7	154

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	31	33	19	11	5	1	0	64	16	113
2020	Female gender	30	42	20	7	2	0	0	72	9	171

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	7	22	37	25	9	0	0	30	34	113
2020	Female gender	9	26	40	17	8	0	0	35	25	171
2019	Male gender	12	24	40	19	5	0	0	36	24	102
2019	Female gender	11	29	36	20	3	0	0	40	23	129
2018	Male gender	9	24	46	17	3	0	0	34	20	91
2018	Female gender	9	22	51	15	2	0	0	31	18	131
2017	Male gender	9	31	38	18	3	1	0	40	21	115
2017	Female gender	9	23	45	18	4	0	1	33	22	156

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	10	27	36	21	7	0	0	28	36	113
2020	Female gender	10	21	38	23	8	1	0	31	31	170
2019	Male gender	9	17	40	16	17	1	0	33	27	101
2019	Female gender	8	22	34	23	13	0	0	36	30	128
2018	Male gender	4	19	37	27	12	0	0	40	24	91
2018	Female gender	5	15	43	29	9	0	0	37	20	131
2017	Male gender	4	21	36	26	13	0	1	39	25	115
2017	Female gender	2	23	39	25	11	0	0	36	25	156

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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	29	50	20	1	64	36	113
2020	Female gender	29	59	10	1	67	33	171

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	36	64	32
2020	Female gender	35	65	50

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	50	15	8	5	5	0	16	77	13	113
2020	Female gender	42	13	12	6	10	1	15	67	18	170
2019	Male gender	54	10	10	10	3	1	12	74	15	102
2019	Female gender	56	9	8	5	8	1	14	76	15	129
2018	Male gender	61	12	11	2	3	1	10	82	6	90
2018	Female gender	55	10	8	2	6	2	17	79	11	130

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	20	30	10	10	28	0	4	51	39	32
2020	Female gender	6	30	16	16	23	2	7	39	43	49

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	0	26	9	10	38	0	18	31	58	32
2020	Female gender	2	13	12	20	31	0	23	20	65	50

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results by Theme for Canada Economic Development for Quebec Regions by Question 115. What is your gender?

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 37. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 49. Overall, my department or agency treats me with respect.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.