2020 Public Service Employee Survey Results by Theme for Canadian Space Agency by Question 120. Are you a member of a visible minority group?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

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Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 48 35 8 7 1 0 0 84 8 83
2020 Non-visible minority 46 42 7 5 1 0 0 87 6 440
2019 Visible minority 35 41 15 4 5 0 0 77 9 82
2019 Non-visible minority 43 37 12 5 2 0 0 81 6 423
2018 Visible minority 37 40 15 6 1 0 0 78 7 81
2018 Non-visible minority 38 46 9 5 3 0 0 84 8 395
2017 Visible minority 39 43 9 7 2 0 0 82 9 83
2017 Non-visible minority 40 43 9 6 2 0 0 83 8 373
2014 Visible minority 36 39 15 9 0 0 0 76 9 54
2014 Non-visible minority 35 41 12 8 4 0 0 76 12 396

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 34 41 13 8 5 0 0 75 13 83
2020 Non-visible minority 46 32 15 5 2 0 0 78 7 439
2019 Visible minority 31 33 16 13 7 0 0 64 20 82
2019 Non-visible minority 35 39 16 7 3 0 0 74 10 419
2018 Visible minority 34 36 19 7 4 1 0 71 11 81
2018 Non-visible minority 31 43 15 8 3 0 0 74 11 393
2017 Visible minority 27 42 18 9 4 0 0 68 14 83
2017 Non-visible minority 34 37 13 10 5 1 0 71 16 372

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 63 27 8 2 0 0 0 90 2 83
2020 Non-visible minority 57 35 6 2 0 0 0 92 2 436
2019 Visible minority 59 30 7 4 0 0 0 89 4 82
2019 Non-visible minority 56 35 8 1 1 0 0 91 2 423
2018 Visible minority 51 37 10 2 0 0 0 88 2 81
2018 Non-visible minority 52 39 5 2 1 0 0 91 3 392
2017 Visible minority 57 33 9 0 1 0 0 90 1 83
2017 Non-visible minority 50 39 8 2 1 0 0 89 3 373
2014 Visible minority 59 33 5 4 0 0 0 91 4 54
2014 Non-visible minority 58 30 9 2 1 0 0 88 3 396

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 60 31 6 4 0 0 0 91 4 83
2020 Non-visible minority 51 39 7 3 0 0 0 90 3 442
2019 Visible minority 47 40 10 1 1 0 0 87 3 81
2019 Non-visible minority 48 40 8 3 1 0 0 88 4 422
2018 Visible minority 47 35 13 5 0 0 0 82 5 80
2018 Non-visible minority 45 42 8 4 1 0 0 87 5 394
2017 Visible minority 49 38 8 2 2 0 0 87 4 83
2017 Non-visible minority 44 41 10 4 2 0 0 85 5 373
2014 Visible minority 50 36 13 2 0 0 0 85 2 54
2014 Non-visible minority 45 36 12 5 2 0 0 81 7 396

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 50 29 13 5 2 0 1 80 7 83
2020 Non-visible minority 56 30 10 4 1 0 0 86 5 440
2019 Visible minority 40 29 18 9 3 0 1 70 12 81
2019 Non-visible minority 49 31 14 4 1 0 0 81 6 423
2018 Visible minority 40 31 15 13 1 0 0 70 15 81
2018 Non-visible minority 39 37 16 6 2 0 0 77 7 392
2017 Visible minority 42 28 16 7 4 0 1 72 12 83
2017 Non-visible minority 40 33 17 5 4 1 0 73 9 372
2014 Visible minority 38 36 22 0 4 0 0 75 4 54
2014 Non-visible minority 37 38 14 8 4 0 0 75 11 396

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 42 37 10 5 4 0 1 80 9 83
2020 Non-visible minority 53 34 7 4 1 0 0 88 5 438
2019 Visible minority 32 38 16 11 2 0 0 70 14 82
2019 Non-visible minority 46 34 12 5 2 0 0 80 7 422
2018 Visible minority 39 31 18 9 4 0 0 69 13 81
2018 Non-visible minority 38 40 15 5 3 0 0 78 8 392
2017 Visible minority 39 28 18 11 3 0 0 67 14 83
2017 Non-visible minority 35 39 16 6 3 0 0 75 10 373
2014 Visible minority 31 43 18 0 5 2 0 76 5 54
2014 Non-visible minority 34 41 13 9 3 0 0 75 12 396

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 45 27 17 6 2 1 1 74 8 83
2020 Non-visible minority 55 22 14 5 1 2 0 80 6 441
2019 Visible minority 37 27 23 6 2 5 0 68 8 81
2019 Non-visible minority 47 28 13 8 2 2 1 76 11 424
2018 Visible minority 41 27 17 7 6 3 0 69 13 81
2018 Non-visible minority 43 24 19 8 4 2 1 69 12 394
2017 Visible minority 35 26 26 9 4 0 0 61 13 83
2017 Non-visible minority 42 27 14 5 6 3 2 73 12 373
2014 Visible minority 40 27 22 6 5 0 0 67 11 54
2014 Non-visible minority 41 29 13 9 3 4 0 73 13 396
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 52 32 8 3 2 1 1 86 6 83
2020 Non-visible minority 57 29 8 2 1 1 2 89 3 442
2019 Visible minority 54 26 7 5 2 4 1 85 8 82
2019 Non-visible minority 54 28 10 3 2 0 3 84 5 423

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 52 34 10 4 0 1 0 86 4 83
2020 Non-visible minority 56 27 10 4 2 1 1 84 6 442
2019 Visible minority 53 26 9 7 4 1 0 80 11 82
2019 Non-visible minority 47 34 10 6 2 0 1 82 8 421
2018 Visible minority 45 40 7 7 0 0 1 86 7 78
2018 Non-visible minority 48 33 12 5 1 0 0 81 7 392
2017 Visible minority 48 34 12 3 3 0 0 82 6 83
2017 Non-visible minority 44 41 7 5 2 1 1 87 6 373
2014 Visible minority 46 34 9 7 4 0 0 80 11 54
2014 Non-visible minority 40 40 11 5 3 1 0 80 9 395

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 63 24 7 3 2 0 0 88 6 83
2020 Non-visible minority 61 25 7 5 2 0 0 87 7 441
2019 Visible minority 59 27 6 5 2 0 1 87 7 82
2019 Non-visible minority 55 30 9 3 2 0 0 86 5 420
2018 Visible minority 54 28 9 7 1 1 0 82 8 79
2018 Non-visible minority 52 29 11 3 3 0 0 82 6 393
2017 Visible minority 50 28 11 4 5 0 1 79 10 83
2017 Non-visible minority 52 30 10 4 3 0 1 83 7 373
2014 Visible minority 37 36 20 4 3 0 0 73 7 54
2014 Non-visible minority 47 33 10 6 2 0 0 81 9 396

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 34 37 17 4 5 2 1 73 9 83
2020 Non-visible minority 38 39 10 4 1 7 0 83 6 442
2019 Visible minority 29 31 18 11 4 6 0 64 17 82
2019 Non-visible minority 27 36 20 7 3 7 0 68 11 420
2018 Visible minority 27 39 16 9 5 4 0 69 15 81
2018 Non-visible minority 27 34 20 12 3 5 0 64 15 397
2017 Visible minority 29 27 17 8 9 10 0 62 18 83
2017 Non-visible minority 23 37 19 11 4 6 0 64 16 373
2014 Visible minority 25 25 19 5 10 15 0 60 18 54
2014 Non-visible minority 24 43 18 8 3 5 0 70 11 396

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 30 39 18 5 7 0 0 70 12 83
2020 Non-visible minority 36 39 13 7 2 2 0 77 10 439
2019 Visible minority 25 27 25 12 6 4 1 55 19 82
2019 Non-visible minority 26 37 18 13 4 2 0 64 17 419
2018 Visible minority 26 32 17 16 6 3 0 60 23 79
2018 Non-visible minority 22 34 23 14 6 1 0 56 21 397
2017 Visible minority 20 31 21 13 9 7 0 54 24 83
2017 Non-visible minority 19 33 24 13 8 3 0 54 21 373
2014 Visible minority 17 30 31 7 8 7 0 50 16 54
2014 Non-visible minority 18 43 20 12 4 2 0 63 17 396

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 24 36 20 10 4 5 0 63 16 83
2020 Non-visible minority 24 40 17 10 3 5 0 68 14 442
2019 Visible minority 23 28 21 9 11 8 0 55 22 82
2019 Non-visible minority 17 36 20 17 6 5 0 56 24 420
2018 Visible minority 20 31 19 14 8 7 0 56 24 80
2018 Non-visible minority 16 31 26 16 7 4 0 49 24 391
2017 Visible minority 15 25 29 10 10 10 1 45 22 83
2017 Non-visible minority 10 32 29 16 9 5 0 44 26 373
2014 Visible minority 15 28 31 11 8 7 0 46 21 54
2014 Non-visible minority 12 37 26 15 5 6 0 51 21 396

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 28 36 18 9 5 4 0 67 14 83
2020 Non-visible minority 24 43 18 11 3 1 0 67 14 440
2019 Visible minority 19 24 29 17 5 6 0 46 23 82
2019 Non-visible minority 17 39 21 14 6 2 0 58 21 420
2018 Visible minority 16 33 20 20 4 7 0 53 25 81
2018 Non-visible minority 17 37 26 15 4 2 0 55 19 397
2017 Visible minority 16 36 17 11 8 12 0 60 21 82
2017 Non-visible minority 16 45 19 13 6 1 0 61 20 372
2014 Visible minority 13 40 26 11 5 6 0 56 17 54
2014 Non-visible minority 18 38 24 14 5 2 0 57 19 396
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 40 32 12 11 5 0 0 72 16 83
2020 Non-visible minority 42 35 14 8 1 0 0 77 9 441
2019 Visible minority 34 26 15 14 11 0 0 60 25 82
2019 Non-visible minority 32 41 15 9 3 0 0 73 12 423
2018 Visible minority 16 40 19 11 11 1 1 57 23 80
2018 Non-visible minority 29 41 16 10 4 1 0 70 15 393
2017 Visible minority 22 35 13 19 10 0 0 57 29 83
2017 Non-visible minority 27 43 13 12 5 0 0 70 17 373
2014 Visible minority 21 33 23 14 9 0 0 54 23 54
2014 Non-visible minority 22 42 16 15 5 0 0 64 20 396

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 41 43 8 7 1 0 0 84 8 82
2020 Non-visible minority 33 49 11 7 1 0 0 82 7 435
2019 Visible minority 29 41 17 11 2 0 0 70 13 82
2019 Non-visible minority 25 48 13 11 3 0 0 73 14 423
2018 Visible minority 30 41 15 9 3 0 2 73 12 81
2018 Non-visible minority 27 45 17 8 2 0 0 72 11 396
2017 Visible minority 24 42 21 10 3 0 0 66 13 83
2017 Non-visible minority 29 44 13 9 5 0 0 73 14 373

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 50 36 10 1 2 0 0 86 4 82
2020 Non-visible minority 52 30 9 6 3 1 0 82 9 441
2019 Visible minority 45 30 16 5 2 1 0 77 7 82
2019 Non-visible minority 45 34 9 8 2 0 1 80 11 423
2018 Visible minority 45 36 7 9 0 0 2 83 10 79
2018 Non-visible minority 41 37 12 6 3 0 0 78 9 393
2017 Visible minority 36 40 13 6 3 0 1 77 10 83
2017 Non-visible minority 41 39 11 5 2 1 0 81 7 372
2014 Visible minority 35 43 9 9 2 2 0 80 11 54
2014 Non-visible minority 36 42 11 8 3 1 0 78 11 396

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 38 38 12 12 1 0 0 76 13 81
2020 Non-visible minority 39 45 9 5 0 0 1 85 6 441
2019 Visible minority 31 40 13 13 3 0 0 71 16 81
2019 Non-visible minority 38 37 13 10 2 0 1 76 12 420
2018 Visible minority 38 43 6 6 4 0 3 83 11 81
2018 Non-visible minority 35 46 10 7 1 0 0 82 8 396
2017 Visible minority 40 44 6 8 1 0 1 85 9 83
2017 Non-visible minority 42 40 9 6 3 0 0 82 9 373
2014 Visible minority 29 40 15 9 7 0 0 69 16 54
2014 Non-visible minority 39 41 11 6 3 0 0 80 9 396

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 49 27 17 3 2 1 0 77 6 83
2020 Non-visible minority 54 26 12 4 3 1 1 81 7 440

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 20 41 19 11 8 1 0 62 20 83
2020 Non-visible minority 27 40 15 11 4 3 0 70 15 438
2019 Visible minority 19 26 21 15 17 2 0 47 32 82
2019 Non-visible minority 22 37 19 14 7 2 0 60 21 423
2018 Visible minority 25 34 20 11 9 1 0 59 20 80
2018 Non-visible minority 20 42 18 12 5 2 0 63 18 394
2017 Visible minority 27 31 17 10 10 1 5 61 21 83
2017 Non-visible minority 27 43 14 9 6 2 0 71 15 371
2014 Visible minority 16 35 16 14 14 0 4 53 30 54
2014 Non-visible minority 25 40 17 9 6 2 0 66 16 396

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 12 28 17 13 17 4 9 46 34 82
2020 Non-visible minority 16 26 16 20 14 2 6 45 37 440
2019 Visible minority 10 27 16 14 30 2 2 38 46 82
2019 Non-visible minority 11 28 17 20 17 2 4 42 40 423
2018 Visible minority 16 21 25 14 21 2 0 38 36 79
2018 Non-visible minority 10 23 20 25 17 3 2 35 44 392
2017 Visible minority 16 16 15 19 25 1 8 34 49 83
2017 Non-visible minority 12 20 18 25 19 2 4 34 48 371
2014 Visible minority 7 15 18 24 32 0 4 23 58 54
2014 Non-visible minority 7 20 17 25 26 2 3 28 54 396

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 43 30 14 5 2 0 5 77 7 83
2020 Non-visible minority 52 24 14 4 3 0 3 78 8 441
2019 Visible minority 61 16 11 7 1 1 3 80 8 82
2019 Non-visible minority 52 23 13 3 3 1 5 80 6 423

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 42 23 13 9 8 0 5 69 18 83
2020 Non-visible minority 58 22 11 5 2 0 3 82 6 441
2019 Visible minority 39 22 21 7 4 5 3 66 11 82
2019 Non-visible minority 54 22 11 6 2 1 4 81 8 424

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 56 10 7 8 10 5 3 72 20 83
2020 Non-visible minority 79 8 5 2 2 1 4 91 4 440
2019 Visible minority 56 11 13 5 9 4 3 72 14 80
2019 Non-visible minority 76 8 6 2 2 2 5 90 4 422

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 62 16 2 1 2 1 15 93 4 83
2020 Non-visible minority 81 9 3 0 0 1 6 97 0 438
2019 Visible minority 75 5 5 1 1 4 9 91 3 81
2019 Non-visible minority 85 3 0 0 1 1 9 99 1 420

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 40 39 10 7 3 0 0 79 11 83
2020 Non-visible minority 44 37 12 5 1 0 0 82 6 441
2019 Visible minority 29 38 12 12 7 0 1 69 20 82
2019 Non-visible minority 35 45 11 7 2 0 0 80 10 422
2018 Visible minority 30 39 13 9 7 1 0 70 17 81
2018 Non-visible minority 32 43 17 6 2 0 0 74 9 392
2017 Visible minority 26 42 16 11 6 0 0 68 16 83
2017 Non-visible minority 33 45 11 7 4 0 1 78 10 372
2014 Visible minority 21 38 14 13 14 0 0 59 27 54
2014 Non-visible minority 26 47 14 9 4 0 0 73 13 396

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 43 37 6 9 5 0 0 81 13 83
2020 Non-visible minority 45 35 10 7 2 0 0 80 9 440
2019 Visible minority 35 28 17 12 8 0 0 63 21 82
2019 Non-visible minority 37 37 13 10 3 0 0 74 13 423
2018 Visible minority 35 33 14 8 8 1 0 69 17 80
2018 Non-visible minority 34 40 14 9 2 0 0 75 12 392
2017 Visible minority 41 27 12 13 7 0 0 68 20 83
2017 Non-visible minority 38 36 11 10 4 0 0 74 15 373
2014 Visible minority 23 47 13 9 9 0 0 69 18 54
2014 Non-visible minority 32 41 13 10 4 0 0 72 14 396

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 32 54 7 4 2 0 0 87 7 83
2020 Non-visible minority 39 42 11 6 1 0 1 82 7 437
2019 Visible minority 33 36 14 13 3 0 0 69 17 82
2019 Non-visible minority 30 45 13 8 3 1 1 76 11 414
2018 Visible minority 34 37 15 6 6 1 1 72 12 81
2018 Non-visible minority 29 43 15 10 2 0 0 73 12 392
2017 Visible minority 36 37 8 13 7 0 0 73 19 83
2017 Non-visible minority 33 40 13 9 3 1 0 73 13 372
2014 Visible minority 28 34 21 9 7 0 0 62 16 54
2014 Non-visible minority 30 42 15 9 3 0 0 72 12 396

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 26 46 11 10 3 3 1 74 14 83
2020 Non-visible minority 27 49 16 5 1 2 0 77 6 440
2019 Visible minority 16 44 19 12 6 4 0 62 19 82
2019 Non-visible minority 20 43 24 9 2 2 0 64 11 424
2018 Visible minority 18 34 23 9 9 6 0 56 20 81
2018 Non-visible minority 18 41 26 9 3 3 0 61 12 394
2017 Visible minority 16 36 18 12 9 4 4 57 23 83
2017 Non-visible minority 19 43 22 8 5 3 0 64 13 372

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 47 34 8 11 1 0 0 80 12 82
2020 Non-visible minority 45 31 11 7 3 1 2 79 10 441
2019 Visible minority 38 40 10 9 4 0 0 78 12 82
2019 Non-visible minority 47 32 10 6 3 0 1 81 9 423
2018 Visible minority 39 39 7 12 4 0 0 77 16 80
2018 Non-visible minority 43 37 13 4 2 0 1 82 5 395
2017 Visible minority 38 31 13 8 4 0 5 73 13 83
2017 Non-visible minority 46 37 9 5 3 0 0 83 7 373
2014 Visible minority 43 27 14 7 4 2 4 73 12 54
2014 Non-visible minority 35 39 15 6 3 1 1 75 10 396

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 35 30 18 10 8 0 0 65 17 83
2020 Non-visible minority 26 30 18 16 9 0 0 56 25 440
2019 Visible minority 22 40 25 9 4 0 1 62 12 82
2019 Non-visible minority 31 35 13 14 8 0 0 65 21 423
2018 Visible minority 22 45 21 7 1 3 2 70 9 80
2018 Non-visible minority 30 31 19 13 6 0 0 61 19 395
2017 Visible minority 33 42 14 8 3 0 0 75 11 83
2017 Non-visible minority 28 34 16 15 7 0 0 63 22 372
2014 Visible minority 24 36 29 8 3 0 0 60 11 54
2014 Non-visible minority 26 41 17 10 5 0 0 68 15 396

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 42 58 83
2020 Non-visible minority 49 51 442

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 65 25 3 0 1 2 3 95 1 83
2020 Non-visible minority 66 19 4 2 0 5 4 93 2 442

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Visible minority 22 36 42 83
2020 Non-visible minority 25 43 32 442
2019 Visible minority 21 41 39 82
2019 Non-visible minority 25 44 31 423
2018 Visible minority 18 50 33 81
2018 Non-visible minority 23 47 30 396
2017 Visible minority 26 46 28 83
2017 Non-visible minority 22 49 29 371
2014 Visible minority 20 40 40 54
2014 Non-visible minority 16 49 35 396

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Visible minority 10 36 29 5 19 0 18
2020 Non-visible minority 15 40 24 3 13 4 108
2019 Visible minority 17 29 22 5 27 0 17
2019 Non-visible minority 17 34 20 4 21 5 102
2018 Visible minority 20 59 14 0 0 8 15
2018 Non-visible minority 18 30 36 8 5 3 92
2017 Visible minority 9 33 27 16 16 0 18
2017 Non-visible minority 17 27 35 11 5 5 83
2014 Visible minority 0 45 55 0 9999 0 11
2014 Non-visible minority 22 26 27 18 9999 7 63
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 43 51 2 5 0 0 0 93 5 83
2020 Non-visible minority 53 37 6 3 0 0 0 90 4 440
2019 Visible minority 40 39 10 8 2 0 0 79 11 82
2019 Non-visible minority 44 43 9 3 2 0 0 86 5 420
2018 Visible minority 47 45 6 2 0 0 0 92 2 81
2018 Non-visible minority 45 41 8 4 1 0 0 87 6 393
2017 Visible minority 40 35 16 7 2 0 0 76 9 83
2017 Non-visible minority 42 40 10 5 4 0 0 82 9 371
2014 Visible minority 36 44 15 2 0 4 0 83 2 54
2014 Non-visible minority 35 43 14 7 1 0 0 78 8 396

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 33 50 5 9 2 0 0 83 11 83
2020 Non-visible minority 32 50 10 5 2 1 0 83 7 442
2019 Visible minority 29 42 12 13 4 0 0 71 17 82
2019 Non-visible minority 30 47 14 7 2 0 0 77 9 424
2018 Visible minority 22 41 15 12 7 2 0 65 20 80
2018 Non-visible minority 21 43 19 11 5 1 0 65 16 394
2017 Visible minority 19 43 19 8 8 4 0 64 16 83
2017 Non-visible minority 23 43 14 13 6 1 0 67 19 371
2014 Visible minority 25 44 16 5 5 0 4 72 11 54
2014 Non-visible minority 25 45 17 10 3 1 0 70 13 396

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 4 20 41 26 5 1 2 32 26 82
2020 Non-visible minority 7 22 40 23 6 1 1 30 29 442
2019 Visible minority 11 16 37 23 4 3 6 30 29 82
2019 Non-visible minority 5 30 41 17 6 1 1 24 35 422
2018 Visible minority 6 25 46 15 5 1 1 20 32 81
2018 Non-visible minority 10 30 38 15 5 1 2 20 41 395
2017 Visible minority 7 25 39 25 2 0 2 27 33 82
2017 Non-visible minority 12 26 41 13 6 0 2 19 38 370
2014 Visible minority 12 35 26 15 9 0 2 25 48 53
2014 Non-visible minority 12 34 35 14 5 0 1 19 46 396

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 4 13 19 35 25 5 0 62 18 82
2020 Non-visible minority 2 12 29 37 16 3 1 55 15 439
2019 Visible minority 5 17 32 20 20 2 5 43 23 81
2019 Non-visible minority 3 16 32 29 16 3 1 47 20 421
2018 Visible minority 4 15 35 28 8 7 3 40 21 81
2018 Non-visible minority 6 17 34 26 12 2 3 40 25 392
2017 Visible minority 8 11 31 19 23 4 4 46 21 81
2017 Non-visible minority 8 21 34 22 10 2 3 34 30 370
2014 Visible minority 21 14 20 24 9 4 8 37 40 54
2014 Non-visible minority 15 25 34 15 7 1 3 22 42 395

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 14 26 31 17 5 6 2 23 43 82
2020 Non-visible minority 21 28 28 12 8 2 1 21 50 440
2019 Visible minority 19 29 24 11 9 3 5 22 52 81
2019 Non-visible minority 25 29 27 10 5 1 2 16 56 424
2018 Visible minority 21 28 24 15 2 4 5 19 54 81
2018 Non-visible minority 24 34 26 10 3 1 2 13 60 394
2017 Visible minority 21 31 22 11 7 3 4 20 57 83
2017 Non-visible minority 24 33 27 7 5 1 3 13 59 372
2014 Visible minority 27 18 31 16 0 2 5 17 49 54
2014 Non-visible minority 33 29 23 8 4 1 2 13 64 396

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 4 17 34 22 19 1 2 43 22 81
2020 Non-visible minority 6 25 35 21 12 0 1 33 32 439
2019 Visible minority 4 19 34 27 12 2 2 41 24 80
2019 Non-visible minority 6 24 38 22 9 0 1 31 30 421
2018 Visible minority 5 19 31 33 8 1 2 43 25 80
2018 Non-visible minority 10 26 34 22 4 1 2 28 37 392
2017 Visible minority 7 17 30 21 21 1 3 44 25 82
2017 Non-visible minority 9 24 34 21 9 0 2 31 34 372
2014 Visible minority 10 20 33 25 4 2 6 32 32 54
2014 Non-visible minority 8 25 39 19 7 1 2 26 34 395

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 12 20 27 25 15 1 0 40 32 82
2020 Non-visible minority 16 27 26 18 10 1 3 29 44 440
2019 Visible minority 9 29 31 20 7 0 4 29 39 81
2019 Non-visible minority 16 26 28 17 9 2 1 27 44 423
2018 Visible minority 9 29 34 14 8 4 2 23 41 81
2018 Non-visible minority 18 29 26 16 6 2 3 22 50 393
2017 Visible minority 11 33 19 19 14 1 3 35 46 82
2017 Non-visible minority 17 29 26 14 8 1 5 24 49 371
2014 Visible minority 19 33 28 11 7 0 2 19 53 54
2014 Non-visible minority 21 34 26 10 4 1 4 15 57 395

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 4 13 24 28 18 9 3 53 20 81
2020 Non-visible minority 5 16 31 25 18 3 2 45 22 440
2019 Visible minority 7 9 26 29 20 1 7 54 17 80
2019 Non-visible minority 7 16 30 28 16 2 2 46 23 422
2018 Visible minority 5 5 27 34 14 6 9 57 11 80
2018 Non-visible minority 9 14 32 28 10 3 4 41 24 389
2017 Visible minority 2 10 22 29 20 1 16 59 14 82
2017 Non-visible minority 6 16 27 26 18 3 4 47 24 372
2014 Visible minority 7 7 15 19 26 8 19 60 20 53
2014 Non-visible minority 4 13 28 31 17 1 5 52 18 396

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 7 26 27 24 8 8 1 35 35 81
2020 Non-visible minority 13 24 36 15 9 2 1 25 38 441
2019 Visible minority 8 17 47 10 10 3 5 21 28 81
2019 Non-visible minority 14 24 37 15 7 1 2 23 39 423
2018 Visible minority 8 26 35 17 9 1 5 27 36 81
2018 Non-visible minority 14 30 33 14 4 3 2 19 46 395
2017 Visible minority 15 20 34 14 8 2 6 24 39 82
2017 Non-visible minority 14 26 40 12 6 1 2 18 41 373
2014 Visible minority 18 26 20 24 6 0 7 31 47 54
2014 Non-visible minority 15 27 38 10 6 1 2 17 44 395

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 2 16 34 34 8 4 1 45 20 82
2020 Non-visible minority 2 11 36 36 15 0 1 51 13 442
2019 Visible minority 5 11 30 37 12 0 5 51 17 82
2019 Non-visible minority 3 14 34 28 19 1 2 48 17 423

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 23 36 28 9 4 1 0 59 13 83
2020 Non-visible minority 20 45 19 10 3 2 0 66 14 439
2019 Visible minority 19 29 27 14 6 5 0 50 21 82
2019 Non-visible minority 15 38 24 17 2 3 0 55 20 421

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 47 32 12 3 5 1 0 80 8 81
2020 Non-visible minority 56 32 5 3 2 1 0 90 5 441
2019 Visible minority 43 32 10 6 7 2 0 76 14 82
2019 Non-visible minority 53 31 8 6 2 0 0 84 7 422
2018 Visible minority 40 39 9 6 4 2 0 81 11 81
2018 Non-visible minority 48 35 8 6 2 1 0 83 9 393
2017 Visible minority 41 37 12 5 4 1 0 78 10 83
2017 Non-visible minority 48 35 8 4 3 0 1 85 7 373
2014 Visible minority 38 29 15 9 7 2 0 69 16 54
2014 Non-visible minority 48 33 9 7 3 1 0 81 10 396

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 58 28 7 5 2 0 0 86 7 82
2020 Non-visible minority 64 27 5 3 1 0 0 91 4 436
2019 Visible minority 52 29 9 7 4 0 0 80 11 82
2019 Non-visible minority 54 38 4 3 1 0 0 92 4 424
2018 Visible minority 55 31 7 6 0 1 0 87 6 81
2018 Non-visible minority 49 40 7 4 1 0 0 88 5 394
2017 Visible minority 45 32 14 7 2 0 0 77 10 83
2017 Non-visible minority 52 38 6 3 1 0 0 90 4 373
2014 Visible minority 42 39 7 7 5 0 0 81 12 54
2014 Non-visible minority 48 40 8 3 1 0 0 88 4 396

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 46 40 6 5 3 0 0 85 9 83
2020 Non-visible minority 52 36 8 2 0 1 0 89 2 437
2019 Visible minority 39 39 12 5 5 0 0 78 10 82
2019 Non-visible minority 46 38 10 3 2 1 0 85 5 422
2018 Visible minority 39 42 8 7 0 2 1 85 7 81
2018 Non-visible minority 42 43 11 3 1 1 0 85 4 394

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 35 39 13 7 6 0 1 74 12 83
2020 Non-visible minority 41 43 10 4 1 1 0 85 5 437
2019 Visible minority 31 37 15 10 6 1 0 69 16 82
2019 Non-visible minority 39 44 12 5 1 0 0 83 5 421
2018 Visible minority 33 45 8 6 8 0 0 77 14 81
2018 Non-visible minority 42 44 9 2 1 2 0 88 4 394
2017 Visible minority 40 35 13 5 7 1 0 75 12 83
2017 Non-visible minority 41 43 12 2 1 1 0 85 3 373
2014 Visible minority 35 30 20 6 7 2 0 67 13 54
2014 Non-visible minority 43 41 8 3 1 2 0 87 5 396

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 34 34 12 10 6 3 1 71 17 83
2020 Non-visible minority 46 41 6 2 1 4 0 90 3 439
2019 Visible minority 39 35 10 10 5 1 0 75 15 82
2019 Non-visible minority 48 40 8 2 1 1 0 89 3 421
2018 Visible minority 33 43 9 5 8 2 0 78 13 81
2018 Non-visible minority 45 42 11 1 0 1 0 88 1 392
2017 Visible minority 38 39 9 6 6 3 0 80 12 83
2017 Non-visible minority 43 44 8 2 0 3 0 89 2 372
2014 Visible minority 33 27 27 6 5 2 0 61 11 54
2014 Non-visible minority 45 39 11 2 1 3 0 86 3 396

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 48 34 12 3 2 0 1 83 6 83
2020 Non-visible minority 63 30 4 1 1 0 0 93 3 441
2019 Visible minority 46 28 15 6 5 0 1 74 11 82
2019 Non-visible minority 56 34 7 2 0 0 0 90 3 423
2018 Visible minority 42 47 4 6 3 0 0 88 8 81
2018 Non-visible minority 50 41 7 2 0 0 0 91 2 393
2017 Visible minority 44 40 6 6 4 0 0 84 10 83
2017 Non-visible minority 49 39 8 2 2 0 0 88 4 373
2014 Visible minority 41 40 9 4 7 0 0 81 11 54
2014 Non-visible minority 51 37 8 2 2 0 0 88 4 394

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 39 18 18 9 10 3 2 60 21 83
2020 Non-visible minority 59 25 5 2 1 5 3 91 3 442

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 26 25 16 15 9 8 1 56 27 83
2020 Non-visible minority 39 37 11 3 1 8 0 84 4 441

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 34 26 16 11 9 2 2 62 21 83
2020 Non-visible minority 48 37 5 3 2 3 3 90 5 441

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 30 32 18 9 4 5 3 67 14 83
2020 Non-visible minority 29 32 14 5 4 9 7 72 11 442
2019 Visible minority 33 27 11 10 9 9 2 67 21 82
2019 Non-visible minority 30 35 14 6 4 5 5 72 12 424
2018 Visible minority 24 36 17 10 1 8 4 68 12 81
2018 Non-visible minority 25 41 15 10 3 5 2 71 14 392
2017 Visible minority 25 37 10 6 6 7 9 74 14 83
2017 Non-visible minority 28 36 13 8 6 5 6 70 15 373
2014 Visible minority 24 27 25 2 7 4 11 60 10 54
2014 Non-visible minority 29 33 15 9 6 4 3 68 16 396

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 29 36 20 6 6 2 1 67 12 83
2020 Non-visible minority 34 39 11 9 4 2 2 76 13 439
2019 Visible minority 26 39 10 7 12 3 2 70 20 82
2019 Non-visible minority 27 44 14 8 2 2 2 74 11 424
2018 Visible minority 26 39 11 13 5 1 4 69 19 81
2018 Non-visible minority 30 43 14 8 2 2 1 75 10 395
2017 Visible minority 23 40 19 9 4 5 0 67 14 83
2017 Non-visible minority 36 43 11 7 2 1 1 80 9 372
2014 Visible minority 35 47 7 9 2 0 0 82 11 54
2014 Non-visible minority 39 43 10 5 2 1 0 83 7 396

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 33 37 18 8 4 1 0 71 11 83
2020 Non-visible minority 36 45 12 4 2 1 0 82 6 439
2019 Visible minority 32 22 28 5 7 6 0 57 13 81
2019 Non-visible minority 33 41 18 6 1 1 0 75 7 423
2018 Visible minority 33 39 14 9 5 0 0 72 14 81
2018 Non-visible minority 28 45 20 4 2 0 0 74 6 392

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 22 21 21 10 13 10 3 49 26 82
2020 Non-visible minority 22 28 18 13 6 10 3 57 22 440
2019 Visible minority 15 22 18 8 17 17 4 46 32 82
2019 Non-visible minority 19 27 20 13 10 8 4 52 26 424
2018 Visible minority 17 23 19 14 13 14 1 46 31 81
2018 Non-visible minority 14 27 24 14 8 10 3 47 26 395
2017 Visible minority 16 19 20 19 16 4 6 39 39 83
2017 Non-visible minority 16 25 18 15 10 12 4 49 30 371
2014 Visible minority 22 16 18 21 21 2 0 39 43 54
2014 Non-visible minority 15 29 19 15 10 10 2 50 28 396

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 28 50 5 16 1 0 0 78 17 83
2020 Non-visible minority 43 43 7 7 0 0 0 86 7 440

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 34 37 10 13 6 0 0 71 19 83
2020 Non-visible minority 30 42 14 13 2 0 1 72 14 439
2019 Visible minority 54 38 4 1 3 0 0 92 4 81
2019 Non-visible minority 52 39 4 4 1 0 0 91 5 422
2017 Visible minority 56 30 6 5 2 0 0 86 7 83
2017 Non-visible minority 50 34 8 5 3 0 0 84 8 372
2014 Visible minority 50 40 5 0 6 0 0 89 6 54
2014 Non-visible minority 52 35 5 6 2 0 0 87 8 396

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 43 38 10 7 2 0 0 81 9 82
2020 Non-visible minority 45 38 11 5 0 0 0 83 6 439
2019 Visible minority 43 46 8 4 0 0 0 89 4 82
2019 Non-visible minority 60 31 5 3 1 0 0 92 4 418
2017 Visible minority 58 36 3 2 1 0 0 93 3 83
2017 Non-visible minority 62 33 4 1 1 0 0 95 1 372
2014 Visible minority 40 41 13 2 2 0 2 83 4 54
2014 Non-visible minority 55 35 5 4 0 0 0 91 4 394

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 68 27 2 2 0 0 0 95 2 82
2020 Non-visible minority 71 23 4 2 0 1 0 95 2 440
2017 Visible minority 63 29 4 4 0 0 0 91 4 83
2017 Non-visible minority 57 31 6 3 1 1 2 90 3 372
2014 Visible minority 60 30 7 4 0 0 0 89 4 54
2014 Non-visible minority 57 31 5 5 0 0 1 89 5 395

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 57 30 7 6 0 0 0 87 6 83
2020 Non-visible minority 67 26 4 1 0 2 0 94 2 441
2019 Visible minority 55 28 13 1 0 3 0 85 1 82
2019 Non-visible minority 68 22 6 0 1 3 0 93 2 423

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 16 84 83
2020 Non-visible minority 6 94 440
2019 Visible minority 19 81 82
2019 Non-visible minority 7 93 424
2018 Visible minority 16 84 81
2018 Non-visible minority 11 89 396

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 63 37 14
2020 Non-visible minority 43 57 26
2019 Visible minority 43 57 16
2019 Non-visible minority 46 54 31
2018 Visible minority 58 42 13
2018 Non-visible minority 48 52 45

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 66 34 14
2020 Non-visible minority 68 32 26
2019 Visible minority 63 37 16
2019 Non-visible minority 61 39 31

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 14
2020 Non-visible minority 0 100 26
2019 Visible minority 0 100 16
2019 Non-visible minority 0 100 31
2018 Visible minority 0 100 13
2018 Non-visible minority 0 100 45

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 0 100 13
2018 Non-visible minority 0 100 45

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 14
2020 Non-visible minority 0 100 26

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 36 64 14
2020 Non-visible minority 39 61 26

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 50 50 14
2020 Non-visible minority 53 47 26
2019 Visible minority 44 56 16
2019 Non-visible minority 41 59 31

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 36 64 14
2020 Non-visible minority 54 46 26
2019 Visible minority 39 61 16
2019 Non-visible minority 38 62 31

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 66 34 14
2020 Non-visible minority 33 67 26
2019 Visible minority 58 42 16
2019 Non-visible minority 31 69 31

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 63 37 14
2020 Non-visible minority 71 29 26
2019 Visible minority 57 43 16
2019 Non-visible minority 55 45 31
2018 Visible minority 51 49 13
2018 Non-visible minority 48 52 45

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 0 100 13
2018 Non-visible minority 27 73 45

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 14
2020 Non-visible minority 0 100 26
2019 Visible minority 0 100 16
2019 Non-visible minority 0 100 31
2018 Visible minority 0 100 13
2018 Non-visible minority 0 100 45

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 49 51 13
2018 Non-visible minority 24 76 45

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 35 65 14
2020 Non-visible minority 53 47 26
2019 Visible minority 68 32 16
2019 Non-visible minority 71 29 31
2018 Visible minority 43 57 13
2018 Non-visible minority 70 30 45

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 36 64 14
2020 Non-visible minority 42 58 26

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 35 65 14
2020 Non-visible minority 36 64 26
2019 Visible minority 32 68 16
2019 Non-visible minority 17 83 31

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 0 100 11
2018 Non-visible minority 0 100 44

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 44 56 11
2018 Non-visible minority 40 60 44

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 0 100 11
2018 Non-visible minority 15 85 44

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 18 11 18 8 6 32 7 48 23 83
2020 Non-visible minority 18 16 15 6 4 34 7 59 16 441
2019 Visible minority 15 11 18 9 8 33 5 43 28 82
2019 Non-visible minority 14 17 16 9 2 31 11 53 19 423
2018 Visible minority 22 14 21 4 6 27 6 54 15 79
2018 Non-visible minority 14 17 19 6 4 35 4 51 17 395
2017 Visible minority 14 10 13 9 10 29 16 42 34 83
2017 Non-visible minority 14 18 13 6 4 37 8 59 18 372
2014 Visible minority 17 15 22 12 9 17 9 42 29 54
2014 Non-visible minority 15 19 16 8 4 33 5 55 19 395

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 34 30 15 3 7 11 0 72 12 83
2020 Non-visible minority 38 33 12 6 2 9 1 79 8 441
2019 Visible minority 29 31 19 6 6 9 0 66 13 81
2019 Non-visible minority 33 36 17 5 1 6 1 75 7 424
2018 Visible minority 30 33 16 8 4 7 1 69 13 81
2018 Non-visible minority 30 38 15 7 1 8 1 75 9 393
2017 Visible minority 28 33 11 7 7 15 0 71 16 83
2017 Non-visible minority 29 40 16 5 2 7 1 75 8 372
2014 Visible minority 32 33 14 6 7 7 0 71 13 54
2014 Non-visible minority 34 41 12 5 3 5 0 79 8 395

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 19 81 83
2020 Non-visible minority 2 98 439
2019 Visible minority 16 84 82
2019 Non-visible minority 4 96 423
2018 Visible minority 19 81 81
2018 Non-visible minority 1 99 397

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 0 100 13
2019 Non-visible minority 0 100 13

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 16
2020 Non-visible minority 0 100 10
2019 Visible minority 0 100 13
2019 Non-visible minority 0 100 13

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 45 55 13
2019 Non-visible minority 0 100 13

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 44 56 13
2019 Non-visible minority 0 100 13

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 0 100 13
2019 Non-visible minority 0 100 13

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 16
2020 Non-visible minority 0 100 10
2019 Visible minority 0 100 13
2019 Non-visible minority 0 100 13

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 16
2020 Non-visible minority 0 100 10

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 16
2020 Non-visible minority 0 100 10
2019 Visible minority 0 100 13
2019 Non-visible minority 0 100 13

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 16
2020 Non-visible minority 0 100 10
2019 Visible minority 0 100 13
2019 Non-visible minority 0 100 13

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 41 59 12
2019 Non-visible minority 48 52 12

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 56 44 16
2020 Non-visible minority 49 51 10

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 21 13 17 4 10 28 6 52 22 83
2020 Non-visible minority 21 18 13 2 1 38 6 70 6 439
2019 Visible minority 16 15 20 7 7 35 1 47 22 82
2019 Non-visible minority 16 17 16 3 2 36 10 62 8 421
2018 Visible minority 22 21 14 1 9 28 5 64 16 81
2018 Non-visible minority 16 15 18 3 0 44 4 60 6 397
2017 Visible minority 12 12 21 2 9 31 14 42 20 83
2017 Non-visible minority 17 15 16 2 1 43 7 63 6 372
2014 Visible minority 13 13 27 6 5 26 11 41 17 54
2014 Non-visible minority 16 16 13 2 1 46 6 67 7 395

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 33 31 14 5 8 9 0 70 14 81
2020 Non-visible minority 40 34 11 3 1 10 1 83 5 441
2019 Visible minority 33 28 13 5 7 14 0 70 14 82
2019 Non-visible minority 34 38 13 3 1 10 1 81 4 423
2018 Visible minority 31 36 15 5 6 5 2 72 12 80
2018 Non-visible minority 32 36 17 3 1 10 1 77 4 396
2017 Visible minority 31 28 12 2 8 14 5 72 12 83
2017 Non-visible minority 35 38 13 2 0 11 0 83 3 372
2014 Visible minority 23 25 21 7 2 17 4 61 11 54
2014 Non-visible minority 31 36 13 2 1 15 1 81 4 395

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 11 89 83
2020 Non-visible minority 3 97 441

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 13 87 83
2020 Non-visible minority 7 93 442
2019 Visible minority 15 85 82
2019 Non-visible minority 8 92 422
2017 Visible minority 14 86 83
2017 Non-visible minority 9 91 371
2014 Visible minority 15 85 54
2014 Non-visible minority 9 91 395

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 18 82 11
2020 Non-visible minority 42 58 31

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 73 27 11
2020 Non-visible minority 78 22 32
2019 Visible minority 77 23 13
2019 Non-visible minority 81 19 35
2017 Visible minority 85 15 13
2017 Non-visible minority 82 18 35
2014 Non-visible minority 86 14 35

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 Visible minority 68 21 11 0 0 0 0 89 0 10
2019 Non-visible minority 74 19 0 4 0 3 0 96 4 27
2017 Visible minority 73 16 10 0 0 0 0 90 0 11
2017 Non-visible minority 61 21 7 10 0 0 0 82 10 29
2014 Non-visible minority 62 21 7 6 4 0 0 83 10 30

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 50 30 12 2 1 0 4 84 4 83
2020 Non-visible minority 47 36 7 4 1 1 4 88 5 439
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 35 44 11 4 2 3 0 81 7 82
2020 Non-visible minority 38 40 12 5 2 3 0 81 7 440

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 52 40 6 2 0 0 0 92 2 83
2020 Non-visible minority 49 39 5 5 2 0 0 88 7 441

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 54 38 6 2 0 0 0 92 2 83
2020 Non-visible minority 46 37 6 8 2 1 0 84 10 439

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 42 42 13 2 0 0 1 85 2 83
2020 Non-visible minority 42 39 11 4 1 1 2 84 5 440

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 50 41 8 0 0 0 1 92 0 83
2020 Non-visible minority 55 33 7 2 1 1 2 90 3 439

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 84 14 1 0 0 1 0 99 0 82
2020 Non-visible minority 77 18 2 0 0 2 0 97 0 437

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 51 35 13 1 0 0 0 86 1 81
2020 Non-visible minority 56 34 5 3 0 2 0 92 3 440

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 49 30 14 3 4 0 0 79 7 82
2020 Non-visible minority 56 30 7 5 2 0 0 87 6 440

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 58 30 6 2 2 0 1 89 5 82
2020 Non-visible minority 63 28 6 2 0 1 0 92 3 440

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 100 0 17
2020 Non-visible minority 98 2 170

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 6 24 29 42 0 0 0 30 42 17
2020 Non-visible minority 13 37 27 16 6 0 1 50 23 167

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 44 48 5 3 0 0 0 92 3 83
2020 Non-visible minority 49 41 6 2 1 1 0 91 3 441
2019 Visible minority 33 53 14 0 0 0 0 86 0 82
2019 Non-visible minority 35 44 14 3 1 2 0 81 5 419
2018 Visible minority 31 47 6 8 3 6 0 83 11 81
2018 Non-visible minority 32 47 14 4 1 2 0 81 5 395
2017 Visible minority 26 45 16 4 2 3 4 76 7 83
2017 Non-visible minority 30 47 13 6 1 3 0 79 8 372

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 36 38 12 8 5 1 0 75 13 82
2020 Non-visible minority 43 32 11 9 5 0 0 75 14 440

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 47 37 9 4 1 1 0 85 6 83
2020 Non-visible minority 52 33 8 3 2 2 0 86 5 439

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 34 48 7 7 4 1 0 83 10 82
2020 Non-visible minority 38 38 14 6 2 1 0 77 9 440
2019 Visible minority 23 44 18 7 7 1 0 68 14 82
2019 Non-visible minority 29 40 18 10 2 1 0 70 12 423
2018 Visible minority 25 46 15 6 5 4 0 74 11 81
2018 Non-visible minority 23 40 22 11 3 1 0 63 14 395
2017 Visible minority 28 37 14 13 8 0 0 65 20 83
2017 Non-visible minority 18 41 21 15 5 1 0 59 20 372

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 11 48 24 11 6 0 0 59 17 17
2020 Non-visible minority 22 51 16 8 1 2 0 75 8 169
2019 Visible minority 20 52 6 10 6 0 6 76 17 17
2019 Non-visible minority 19 51 14 6 3 1 6 76 9 155

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 27 35 20 11 8 0 0 62 18 83
2020 Non-visible minority 48 25 13 8 4 0 2 75 12 441

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 53 28 10 3 2 0 4 84 6 81
2020 Non-visible minority 54 28 9 6 2 0 0 83 8 436
2019 Visible minority 46 31 10 7 4 0 2 78 11 80
2019 Non-visible minority 48 26 12 6 6 0 2 75 12 423
2018 Visible minority 44 27 13 5 4 3 6 77 9 81
2018 Non-visible minority 44 28 15 6 5 0 1 73 12 396
2017 Visible minority 53 17 11 10 2 1 7 76 13 82
2017 Non-visible minority 46 26 13 7 5 1 2 74 13 371

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 18 28 16 19 17 0 1 46 37 83
2020 Non-visible minority 12 20 29 21 18 0 0 32 39 441
2019 Visible minority 24 24 27 16 7 0 1 49 24 80
2019 Non-visible minority 15 23 28 21 13 0 1 38 34 424
2018 Visible minority 16 31 27 14 9 1 2 49 24 81
2018 Non-visible minority 10 25 32 17 15 0 0 36 32 395
2017 Visible minority 17 31 23 13 12 0 3 50 26 82
2017 Non-visible minority 10 24 27 22 16 0 1 35 38 372

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 30 20 20 11 13 0 5 53 26 83
2020 Non-visible minority 20 26 30 15 9 0 0 46 25 440
2019 Visible minority 25 42 16 8 6 0 3 69 15 80
2019 Non-visible minority 20 30 25 16 8 0 1 50 24 423
2018 Visible minority 27 25 28 15 3 0 2 53 19 81
2018 Non-visible minority 14 31 30 14 10 0 1 45 24 392
2017 Visible minority 25 26 25 16 7 0 2 52 23 80
2017 Non-visible minority 15 26 27 20 10 0 2 42 30 372

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 22 24 14 19 17 1 4 48 37 81
2020 Non-visible minority 14 24 27 17 16 1 0 38 34 440
2019 Visible minority 23 26 17 19 13 0 2 50 33 81
2019 Non-visible minority 18 22 25 20 14 0 1 40 34 420
2018 Visible minority 21 30 20 16 9 3 2 53 26 81
2018 Non-visible minority 12 25 29 17 15 1 2 38 32 391
2017 Visible minority 26 17 22 22 8 0 5 45 32 83
2017 Non-visible minority 12 21 29 20 15 0 2 34 36 372

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 38 22 17 12 9 0 1 61 21 82
2020 Non-visible minority 32 26 22 10 8 0 2 60 18 439
2019 Visible minority 45 22 21 6 2 0 4 70 9 80
2019 Non-visible minority 39 28 18 8 5 0 3 69 13 422
2018 Visible minority 33 34 19 2 8 1 2 69 11 79
2018 Non-visible minority 34 28 19 11 4 0 4 65 15 396
2017 Visible minority 32 40 16 7 2 0 4 75 9 82
2017 Non-visible minority 29 30 20 9 5 0 6 63 15 373

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 30 18 23 17 11 0 1 49 29 82
2020 Non-visible minority 27 29 21 13 9 0 0 56 23 440
2019 Visible minority 30 24 22 15 5 1 3 56 20 81
2019 Non-visible minority 34 28 22 10 6 0 1 62 16 421
2018 Visible minority 29 29 17 10 13 1 0 59 23 81
2018 Non-visible minority 24 35 22 12 6 0 1 59 19 392
2017 Visible minority 30 28 29 9 4 0 0 58 13 82
2017 Non-visible minority 26 31 29 9 5 0 1 57 14 372

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 43 22 13 11 8 0 4 67 19 82
2020 Non-visible minority 32 27 17 12 8 0 5 61 20 440

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 27 31 21 11 7 1 1 60 19 81
2020 Non-visible minority 38 34 17 8 3 0 0 72 11 438
2019 Visible minority 24 31 22 13 7 2 0 57 21 80
2019 Non-visible minority 23 37 23 11 3 1 1 62 14 423
2018 Visible minority 22 37 13 17 6 2 2 62 24 80
2018 Non-visible minority 23 34 26 12 4 0 1 58 15 393
2017 Visible minority 22 21 31 10 12 1 3 45 23 83
2017 Non-visible minority 24 34 23 14 4 1 1 58 18 370

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 26 35 19 14 5 0 1 62 19 82
2020 Non-visible minority 26 37 21 13 3 0 0 63 16 440
2019 Visible minority 26 31 25 5 9 2 1 59 15 80
2019 Non-visible minority 20 34 29 12 4 0 1 54 17 423
2018 Visible minority 20 35 20 18 3 1 3 58 21 80
2018 Non-visible minority 17 30 32 14 6 0 1 47 20 392
2017 Visible minority 24 28 24 15 8 0 2 52 23 83
2017 Non-visible minority 14 35 22 18 10 0 1 50 28 372

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 27 39 18 9 7 0 0 67 15 82
2020 Non-visible minority 30 40 18 10 2 0 0 70 12 439
2019 Visible minority 31 26 20 11 9 1 1 59 21 80
2019 Non-visible minority 24 35 22 11 5 0 1 60 17 423
2018 Visible minority 27 34 22 6 6 3 1 64 13 80
2018 Non-visible minority 22 35 24 12 6 0 1 58 19 391
2017 Visible minority 20 30 27 14 6 0 3 52 20 83
2017 Non-visible minority 22 34 24 12 7 0 1 57 19 372

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 38 28 20 9 5 0 1 66 14 81
2020 Non-visible minority 52 25 12 7 3 0 0 78 10 437
2019 Visible minority 24 28 19 10 16 0 2 53 27 81
2019 Non-visible minority 44 29 14 8 4 0 1 74 12 421

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 27 32 23 11 6 0 1 59 17 83
2020 Non-visible minority 27 29 24 15 5 0 0 55 20 442

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 31 30 23 9 6 0 1 62 15 83
2020 Non-visible minority 26 31 23 13 6 0 0 57 20 442
2019 Visible minority 35 28 17 13 4 1 2 65 17 79
2019 Non-visible minority 33 30 19 10 6 1 1 64 16 421
2018 Visible minority 28 36 21 6 6 1 1 66 13 78
2018 Non-visible minority 26 32 23 12 6 0 1 59 18 390
2017 Visible minority 32 30 20 8 4 0 5 66 13 83
2017 Non-visible minority 25 31 21 12 7 1 2 58 19 372

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 32 36 16 8 7 0 1 69 15 82
2020 Non-visible minority 48 28 17 5 1 0 1 76 6 439
2019 Visible minority 57 29 6 0 4 0 3 90 4 80
2019 Non-visible minority 70 18 7 2 2 0 1 89 4 419
2018 Visible minority 60 18 11 5 2 0 4 81 7 77
2018 Non-visible minority 68 23 4 2 2 0 1 91 5 390
2017 Visible minority 63 19 12 0 4 0 2 83 4 82
2017 Non-visible minority 69 21 6 2 1 0 1 91 3 373

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 21 35 26 9 9 0 0 56 18 82
2020 Non-visible minority 30 38 22 7 2 0 0 68 10 439

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 60 17 9 2 2 1 8 85 5 83
2020 Non-visible minority 74 16 4 0 0 0 5 95 1 439
2019 Visible minority 72 13 2 2 1 0 9 93 4 80
2019 Non-visible minority 84 8 1 0 1 0 6 98 1 421
2018 Visible minority 67 14 7 6 0 1 6 87 6 80
2018 Non-visible minority 82 10 3 1 0 0 4 96 1 392

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 62 16 8 1 10 0 2 80 12 83
2020 Non-visible minority 85 5 3 2 1 0 4 94 4 436
2019 Visible minority 57 17 3 5 13 1 3 77 19 81
2019 Non-visible minority 74 11 7 3 2 0 2 88 5 423
2018 Visible minority 62 18 4 2 9 0 5 84 12 80
2018 Non-visible minority 76 10 7 2 2 0 3 89 4 390
2017 Visible minority 58 12 8 8 11 0 5 73 19 82
2017 Non-visible minority 76 12 5 2 2 1 3 91 4 372

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 63 21 12 0 2 0 2 86 2 83
2020 Non-visible minority 67 18 7 3 1 0 3 88 4 440
2019 Visible minority 62 15 13 5 1 0 3 80 6 80
2019 Non-visible minority 58 22 12 3 3 0 2 82 6 420
2018 Visible minority 59 27 9 4 1 0 0 86 5 80
2018 Non-visible minority 59 23 10 4 3 0 2 84 7 393
2017 Visible minority 57 19 8 8 3 0 4 80 12 82
2017 Non-visible minority 55 27 11 3 2 0 2 84 5 372

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 63 18 8 1 8 0 1 83 9 83
2020 Non-visible minority 75 12 6 3 2 0 3 89 6 437
2019 Visible minority 60 16 6 4 11 1 2 79 15 81
2019 Non-visible minority 67 17 9 4 2 0 2 85 6 419
2018 Visible minority 66 13 6 7 7 0 1 80 14 79
2018 Non-visible minority 64 15 10 6 3 0 2 81 9 392
2017 Visible minority 57 14 3 13 8 0 5 75 21 83
2017 Non-visible minority 64 17 9 4 4 0 2 83 8 372

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 61 18 2 0 2 1 16 95 3 82
2020 Non-visible minority 69 8 4 2 1 0 16 92 3 440
2019 Visible minority 66 8 5 0 1 0 20 93 2 81
2019 Non-visible minority 60 11 5 1 1 0 21 91 3 421
2018 Visible minority 64 10 1 1 0 0 23 97 2 80
2018 Non-visible minority 54 13 5 2 1 0 25 90 4 394
2017 Visible minority 64 7 7 5 0 0 18 86 6 82
2017 Non-visible minority 56 13 5 1 0 1 24 91 2 372

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 76 20 1 1 1 0 1 97 2 83
2020 Non-visible minority 79 12 3 2 0 0 4 95 2 441
2019 Visible minority 75 11 8 2 1 0 3 89 4 81
2019 Non-visible minority 80 11 3 1 0 0 5 96 1 419
2018 Visible minority 72 16 4 2 1 1 3 92 4 79
2018 Non-visible minority 72 14 5 1 1 0 8 93 2 393
2017 Visible minority 69 8 11 2 1 0 8 84 3 82
2017 Non-visible minority 71 15 4 3 0 1 7 93 4 371

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 72 17 5 2 1 0 3 92 3 83
2020 Non-visible minority 78 10 6 1 2 0 2 91 3 441
2019 Visible minority 77 9 7 2 2 0 3 89 4 81
2019 Non-visible minority 80 9 3 3 3 0 3 91 6 422
2018 Visible minority 69 9 5 2 5 1 8 87 8 80
2018 Non-visible minority 76 11 4 3 2 0 5 91 5 395
2017 Visible minority 64 11 5 13 2 0 5 79 16 83
2017 Non-visible minority 74 11 6 1 4 0 4 88 5 373

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 45 29 16 3 7 0 1 74 10 83
2020 Non-visible minority 50 29 14 4 2 0 2 80 6 441
2019 Visible minority 53 20 17 3 4 0 5 76 6 81
2019 Non-visible minority 62 21 11 3 2 0 2 85 4 421
2018 Visible minority 49 33 11 2 2 0 2 84 5 80
2018 Non-visible minority 57 26 10 5 1 0 2 84 6 394
2017 Visible minority 51 29 8 5 1 0 5 84 7 82
2017 Non-visible minority 54 26 13 3 1 0 2 82 4 373

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 18 48 22 10 1 0 0 66 12 83
2020 Non-visible minority 28 42 24 3 3 0 0 70 6 441

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 20 27 27 21 5 0 0 47 26 83
2020 Non-visible minority 8 34 37 15 6 0 0 42 21 442
2019 Visible minority 18 37 27 12 6 0 0 55 18 82
2019 Non-visible minority 15 31 36 15 3 0 0 46 18 423
2018 Visible minority 16 33 32 13 6 0 0 49 19 81
2018 Non-visible minority 10 28 43 15 4 0 0 38 19 395
2017 Visible minority 21 22 34 18 6 0 0 43 24 83
2017 Non-visible minority 7 26 42 18 7 0 0 33 25 373

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 8 18 46 20 9 0 0 29 26 82
2020 Non-visible minority 9 21 36 23 10 0 0 34 30 441
2019 Visible minority 6 23 36 18 16 0 0 34 30 82
2019 Non-visible minority 7 18 38 23 14 0 0 37 24 424
2018 Visible minority 9 15 47 23 6 0 0 29 24 81
2018 Non-visible minority 5 18 41 29 7 0 0 36 23 394
2017 Visible minority 2 22 36 21 17 0 2 39 24 83
2017 Non-visible minority 5 20 39 23 12 0 0 35 25 373
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 11 62 22 5 85 15 83
2020 Non-visible minority 18 60 21 2 77 23 442

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 61 39 10
2020 Non-visible minority 69 31 82

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 49 18 6 3 2 2 19 86 7 83
2020 Non-visible minority 57 12 6 4 2 3 16 85 8 441
2019 Visible minority 75 8 3 3 3 0 8 91 6 81
2019 Non-visible minority 59 10 9 5 5 1 11 78 11 419
2018 Visible minority 68 8 3 3 6 3 9 87 9 81
2018 Non-visible minority 62 9 6 6 4 1 12 81 11 395

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 10 47 0 31 11 0 0 57 43 10
2020 Non-visible minority 29 29 12 17 7 0 5 61 26 81

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 9 21 10 10 31 0 19 37 52 10
2020 Non-visible minority 20 17 9 10 16 1 28 52 36 81
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