2020 Public Service Employee Survey Results by Theme for Canadian Space Agency by Question 109. In total, how many years have you been working in your current department or agency?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 39 6 7 1 0 0 85 8 106
2020 3 to 10 years in current department or agency 39 48 9 4 1 0 0 87 5 137
2020 11 to 20 years in current department or agency 41 42 9 6 2 1 0 83 8 184
2020 More than 20 years in current department or agency 48 41 6 5 0 0 0 89 5 61
2019 Less than 3 years in current department or agency 39 41 13 6 1 0 0 80 7 112
2019 3 to 10 years in current department or agency 34 51 11 3 1 0 0 84 4 118
2019 11 to 20 years in current department or agency 44 33 14 5 3 1 0 77 8 177
2019 More than 20 years in current department or agency 55 27 8 2 7 0 0 82 10 49
2018 Less than 3 years in current department or agency 40 46 7 3 4 1 0 86 7 124
2018 3 to 10 years in current department or agency 33 50 10 4 3 0 0 83 7 110
2018 11 to 20 years in current department or agency 40 41 11 7 1 0 0 81 8 186
2018 More than 20 years in current department or agency 39 45 9 2 4 0 0 85 6 50
2017 Less than 3 years in current department or agency 44 45 5 3 3 0 0 89 6 101
2017 3 to 10 years in current department or agency 34 50 9 4 3 0 0 84 7 116
2017 11 to 20 years in current department or agency 37 42 11 9 1 0 0 80 9 196
2017 More than 20 years in current department or agency 57 25 10 5 3 0 0 82 8 40
2014 Less than 3 years in current department or agency 56 32 10 3 0 0 0 87 3 28
2014 3 to 10 years in current department or agency 29 45 13 11 2 0 0 74 12 183
2014 11 to 20 years in current department or agency 36 39 12 7 5 0 0 76 12 196
2014 More than 20 years in current department or agency 45 29 15 5 5 0 0 74 11 38

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 41 12 4 1 0 0 83 5 106
2020 3 to 10 years in current department or agency 43 31 15 7 3 1 0 75 10 138
2020 11 to 20 years in current department or agency 36 37 17 6 4 0 0 73 10 183
2020 More than 20 years in current department or agency 41 30 18 10 0 0 0 72 10 60
2019 Less than 3 years in current department or agency 38 43 10 8 2 0 0 81 9 111
2019 3 to 10 years in current department or agency 33 40 18 6 3 0 0 73 9 116
2019 11 to 20 years in current department or agency 31 35 18 9 5 1 0 67 15 176
2019 More than 20 years in current department or agency 47 19 18 8 9 0 0 65 17 49
2018 Less than 3 years in current department or agency 37 42 14 4 3 1 0 79 7 124
2018 3 to 10 years in current department or agency 30 47 15 7 2 0 0 76 9 110
2018 11 to 20 years in current department or agency 30 40 16 9 4 0 0 70 14 184
2018 More than 20 years in current department or agency 30 38 21 10 2 0 0 68 11 50
2017 Less than 3 years in current department or agency 46 34 9 7 2 3 0 82 9 101
2017 3 to 10 years in current department or agency 28 41 13 11 6 1 0 70 17 116
2017 11 to 20 years in current department or agency 27 38 17 12 6 0 0 65 18 195
2017 More than 20 years in current department or agency 35 35 17 5 8 0 0 70 13 40

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 53 37 7 4 0 0 0 90 4 105
2020 3 to 10 years in current department or agency 55 33 8 3 0 0 1 89 3 136
2020 11 to 20 years in current department or agency 57 36 7 1 0 0 0 92 1 182
2020 More than 20 years in current department or agency 61 35 2 2 0 0 0 96 2 61
2019 Less than 3 years in current department or agency 50 41 6 3 0 0 0 91 3 112
2019 3 to 10 years in current department or agency 55 37 7 2 0 0 0 92 2 117
2019 11 to 20 years in current department or agency 58 28 12 1 1 1 0 86 2 177
2019 More than 20 years in current department or agency 73 25 0 2 0 0 0 98 2 50
2018 Less than 3 years in current department or agency 54 37 7 2 1 0 0 91 2 124
2018 3 to 10 years in current department or agency 44 49 2 3 2 0 0 93 5 110
2018 11 to 20 years in current department or agency 52 37 7 3 1 1 0 90 3 184
2018 More than 20 years in current department or agency 60 32 6 2 0 0 0 92 2 49
2017 Less than 3 years in current department or agency 54 35 7 3 2 0 0 88 5 101
2017 3 to 10 years in current department or agency 44 39 13 2 1 0 0 83 3 116
2017 11 to 20 years in current department or agency 51 39 8 1 1 0 0 90 2 196
2017 More than 20 years in current department or agency 70 30 0 0 0 0 0 100 0 40
2014 Less than 3 years in current department or agency 62 32 6 0 0 0 0 94 0 28
2014 3 to 10 years in current department or agency 52 37 8 2 1 0 1 89 3 183
2014 11 to 20 years in current department or agency 62 26 9 4 1 0 0 87 4 196
2014 More than 20 years in current department or agency 64 19 11 0 5 0 0 84 5 38

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 55 32 8 5 0 0 0 87 5 106
2020 3 to 10 years in current department or agency 45 45 7 3 0 0 0 90 3 138
2020 11 to 20 years in current department or agency 46 43 5 4 1 1 0 90 5 185
2020 More than 20 years in current department or agency 54 35 11 0 0 0 0 89 0 61
2019 Less than 3 years in current department or agency 48 42 6 3 1 0 0 90 3 112
2019 3 to 10 years in current department or agency 41 48 8 2 1 0 0 89 3 117
2019 11 to 20 years in current department or agency 44 40 11 3 1 1 0 85 4 177
2019 More than 20 years in current department or agency 66 21 2 6 5 0 0 87 11 48
2018 Less than 3 years in current department or agency 50 37 5 6 1 0 0 87 7 124
2018 3 to 10 years in current department or agency 38 49 10 2 2 0 0 87 3 110
2018 11 to 20 years in current department or agency 47 39 9 5 0 1 0 86 5 185
2018 More than 20 years in current department or agency 47 41 6 6 0 0 0 88 6 49
2017 Less than 3 years in current department or agency 50 37 12 0 2 0 0 87 2 101
2017 3 to 10 years in current department or agency 38 46 8 6 2 1 0 84 8 116
2017 11 to 20 years in current department or agency 44 42 10 4 1 0 0 86 5 196
2017 More than 20 years in current department or agency 60 30 5 0 5 0 0 90 5 40
2014 Less than 3 years in current department or agency 62 25 9 3 0 0 0 87 3 28
2014 3 to 10 years in current department or agency 38 42 13 4 1 0 0 81 6 183
2014 11 to 20 years in current department or agency 47 36 10 5 2 0 0 83 7 196
2014 More than 20 years in current department or agency 59 18 13 5 5 0 0 77 11 38

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 62 27 9 2 0 0 0 90 2 105
2020 3 to 10 years in current department or agency 49 32 13 5 1 0 0 81 7 137
2020 11 to 20 years in current department or agency 50 32 11 5 2 0 0 82 8 185
2020 More than 20 years in current department or agency 49 35 13 3 0 0 0 84 3 61
2019 Less than 3 years in current department or agency 59 27 12 2 0 0 0 86 2 112
2019 3 to 10 years in current department or agency 41 37 17 4 1 0 0 78 5 118
2019 11 to 20 years in current department or agency 43 29 18 7 2 0 1 72 9 176
2019 More than 20 years in current department or agency 40 29 12 12 7 0 0 69 19 50
2018 Less than 3 years in current department or agency 61 25 10 3 1 0 0 85 4 123
2018 3 to 10 years in current department or agency 33 43 14 8 2 1 0 77 10 111
2018 11 to 20 years in current department or agency 31 39 20 9 1 0 0 70 10 184
2018 More than 20 years in current department or agency 33 39 16 7 4 0 0 72 11 49
2017 Less than 3 years in current department or agency 55 25 12 5 3 0 0 80 8 100
2017 3 to 10 years in current department or agency 25 46 18 7 2 1 0 72 9 116
2017 11 to 20 years in current department or agency 38 33 17 7 5 0 1 72 12 196
2017 More than 20 years in current department or agency 46 18 27 0 8 2 0 65 8 40
2014 Less than 3 years in current department or agency 56 25 16 3 0 0 0 81 3 28
2014 3 to 10 years in current department or agency 40 38 14 5 3 0 0 78 8 183
2014 11 to 20 years in current department or agency 32 41 14 9 4 0 0 73 13 196
2014 More than 20 years in current department or agency 38 33 15 5 8 0 0 71 13 38

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 60 31 7 2 0 0 0 91 2 105
2020 3 to 10 years in current department or agency 46 38 8 6 2 0 0 84 8 138
2020 11 to 20 years in current department or agency 42 39 10 5 3 0 0 81 9 182
2020 More than 20 years in current department or agency 47 40 8 5 0 0 0 87 5 61
2019 Less than 3 years in current department or agency 57 31 7 4 0 0 0 88 4 112
2019 3 to 10 years in current department or agency 35 43 16 5 1 0 0 78 6 117
2019 11 to 20 years in current department or agency 42 30 16 9 4 0 0 72 12 177
2019 More than 20 years in current department or agency 38 27 18 10 7 0 0 64 17 49
2018 Less than 3 years in current department or agency 61 25 8 4 2 0 0 86 7 122
2018 3 to 10 years in current department or agency 30 48 15 4 3 0 0 78 7 111
2018 11 to 20 years in current department or agency 29 43 17 8 2 0 0 72 11 185
2018 More than 20 years in current department or agency 33 34 22 5 6 0 0 67 11 49
2017 Less than 3 years in current department or agency 53 28 12 3 4 0 0 81 6 101
2017 3 to 10 years in current department or agency 24 45 21 8 2 0 0 69 10 116
2017 11 to 20 years in current department or agency 31 41 14 9 3 1 0 73 13 196
2017 More than 20 years in current department or agency 40 22 25 7 5 0 0 63 12 40
2014 Less than 3 years in current department or agency 63 22 12 3 0 0 0 85 3 28
2014 3 to 10 years in current department or agency 34 42 14 7 2 0 0 77 9 183
2014 11 to 20 years in current department or agency 28 47 11 9 4 1 0 75 13 196
2014 More than 20 years in current department or agency 38 26 23 5 8 0 0 64 13 38

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 59 20 14 1 3 4 0 82 4 105
2020 3 to 10 years in current department or agency 50 25 16 9 1 0 0 75 9 138
2020 11 to 20 years in current department or agency 46 25 19 6 3 1 0 72 9 185
2020 More than 20 years in current department or agency 61 22 10 3 0 2 2 86 3 61
2019 Less than 3 years in current department or agency 53 24 13 7 0 2 0 79 7 112
2019 3 to 10 years in current department or agency 36 35 13 9 3 3 0 74 13 118
2019 11 to 20 years in current department or agency 42 29 14 8 3 3 1 74 12 176
2019 More than 20 years in current department or agency 51 11 22 9 6 0 2 62 15 50
2018 Less than 3 years in current department or agency 54 23 14 4 5 1 1 78 9 124
2018 3 to 10 years in current department or agency 37 27 16 16 2 2 0 65 19 111
2018 11 to 20 years in current department or agency 40 24 23 7 4 1 1 65 11 185
2018 More than 20 years in current department or agency 39 29 17 4 7 4 0 71 11 49
2017 Less than 3 years in current department or agency 52 17 17 5 4 2 3 73 9 101
2017 3 to 10 years in current department or agency 29 34 16 6 8 4 4 67 15 116
2017 11 to 20 years in current department or agency 40 29 17 7 5 2 0 71 12 196
2017 More than 20 years in current department or agency 43 27 18 5 5 2 0 72 10 40
2014 Less than 3 years in current department or agency 43 13 29 7 0 6 3 61 8 28
2014 3 to 10 years in current department or agency 39 30 15 9 3 4 0 72 13 183
2014 11 to 20 years in current department or agency 40 30 12 10 5 4 0 72 16 196
2014 More than 20 years in current department or agency 51 33 8 5 0 0 3 87 5 38
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 56 32 5 2 0 0 5 92 2 106
2020 3 to 10 years in current department or agency 56 25 10 5 2 0 1 83 7 138
2020 11 to 20 years in current department or agency 53 33 8 2 2 0 1 87 4 185
2020 More than 20 years in current department or agency 65 32 3 0 0 0 0 97 0 61
2019 Less than 3 years in current department or agency 56 26 8 3 2 2 3 86 5 112
2019 3 to 10 years in current department or agency 52 26 12 6 2 0 3 80 8 118
2019 11 to 20 years in current department or agency 55 29 11 1 2 1 1 85 3 177
2019 More than 20 years in current department or agency 60 25 2 6 5 2 0 86 11 49

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 58 30 7 3 1 0 1 89 4 106
2020 3 to 10 years in current department or agency 52 25 11 5 4 2 1 80 9 138
2020 11 to 20 years in current department or agency 50 28 14 5 1 1 1 80 6 185
2020 More than 20 years in current department or agency 60 28 5 5 2 0 0 88 7 61
2019 Less than 3 years in current department or agency 54 35 5 4 3 0 0 89 6 111
2019 3 to 10 years in current department or agency 37 40 12 7 2 1 1 79 9 116
2019 11 to 20 years in current department or agency 46 30 13 10 2 0 0 75 12 177
2019 More than 20 years in current department or agency 57 26 8 2 4 2 0 85 7 50
2018 Less than 3 years in current department or agency 53 32 8 5 1 0 0 86 6 124
2018 3 to 10 years in current department or agency 40 40 13 6 0 0 2 81 6 110
2018 11 to 20 years in current department or agency 48 36 11 4 1 0 0 85 5 181
2018 More than 20 years in current department or agency 50 22 14 11 4 0 0 72 14 49
2017 Less than 3 years in current department or agency 54 35 5 2 2 0 3 91 4 101
2017 3 to 10 years in current department or agency 41 41 10 4 2 1 0 83 7 116
2017 11 to 20 years in current department or agency 41 42 8 6 2 1 0 84 7 196
2017 More than 20 years in current department or agency 47 40 8 2 2 0 0 88 5 40
2014 Less than 3 years in current department or agency 66 22 6 3 0 0 3 90 3 28
2014 3 to 10 years in current department or agency 45 35 11 6 2 1 1 81 8 182
2014 11 to 20 years in current department or agency 32 45 12 5 4 1 0 78 9 196
2014 More than 20 years in current department or agency 40 42 3 8 8 0 0 81 16 38

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 62 28 3 7 0 0 0 89 7 106
2020 3 to 10 years in current department or agency 57 27 7 6 3 1 0 84 9 138
2020 11 to 20 years in current department or agency 61 24 8 5 2 0 0 85 7 185
2020 More than 20 years in current department or agency 58 31 9 0 2 0 0 90 2 60
2019 Less than 3 years in current department or agency 63 26 7 2 3 0 0 88 4 111
2019 3 to 10 years in current department or agency 53 35 8 2 2 0 1 89 3 118
2019 11 to 20 years in current department or agency 51 28 12 6 3 0 1 80 9 174
2019 More than 20 years in current department or agency 58 26 10 4 2 0 0 84 6 50
2018 Less than 3 years in current department or agency 58 23 9 4 3 2 0 83 8 124
2018 3 to 10 years in current department or agency 50 33 8 5 2 0 2 85 7 111
2018 11 to 20 years in current department or agency 53 31 11 4 2 0 0 84 6 182
2018 More than 20 years in current department or agency 46 28 21 2 4 0 0 73 6 49
2017 Less than 3 years in current department or agency 61 21 8 3 4 0 4 85 7 101
2017 3 to 10 years in current department or agency 51 35 6 3 4 1 0 87 7 116
2017 11 to 20 years in current department or agency 50 29 12 6 3 0 0 79 9 196
2017 More than 20 years in current department or agency 42 38 12 6 2 0 0 80 8 40
2014 Less than 3 years in current department or agency 69 18 0 7 0 3 3 93 7 28
2014 3 to 10 years in current department or agency 54 28 11 4 3 0 0 82 7 183
2014 11 to 20 years in current department or agency 36 42 12 7 3 0 0 78 9 196
2014 More than 20 years in current department or agency 40 32 15 7 5 0 0 72 13 38

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 35 7 1 0 6 1 92 1 106
2020 3 to 10 years in current department or agency 32 39 16 5 2 7 0 76 7 138
2020 11 to 20 years in current department or agency 27 47 12 6 4 4 0 76 11 185
2020 More than 20 years in current department or agency 40 37 16 7 0 0 0 77 7 61
2019 Less than 3 years in current department or agency 39 41 11 4 1 4 0 83 5 111
2019 3 to 10 years in current department or agency 25 33 27 9 2 4 0 61 11 117
2019 11 to 20 years in current department or agency 17 37 25 8 5 8 0 59 14 175
2019 More than 20 years in current department or agency 23 32 14 13 12 6 0 58 27 50
2018 Less than 3 years in current department or agency 46 32 10 7 1 4 0 81 9 124
2018 3 to 10 years in current department or agency 22 35 20 15 1 8 0 62 17 112
2018 11 to 20 years in current department or agency 17 40 22 11 5 5 0 60 17 186
2018 More than 20 years in current department or agency 28 23 31 12 6 0 0 51 18 50
2017 Less than 3 years in current department or agency 41 33 6 6 2 12 1 85 9 101
2017 3 to 10 years in current department or agency 18 39 22 10 6 4 0 60 17 116
2017 11 to 20 years in current department or agency 15 37 26 11 6 6 0 55 18 196
2017 More than 20 years in current department or agency 34 19 17 20 10 0 0 53 31 40
2014 Less than 3 years in current department or agency 46 24 6 3 3 18 0 85 7 28
2014 3 to 10 years in current department or agency 21 45 19 6 3 7 1 71 9 183
2014 11 to 20 years in current department or agency 24 38 20 9 5 5 0 65 14 196
2014 More than 20 years in current department or agency 24 48 11 8 10 0 0 72 18 38

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 43 8 2 1 2 0 90 3 106
2020 3 to 10 years in current department or agency 30 42 17 8 3 1 0 72 11 135
2020 11 to 20 years in current department or agency 24 44 18 7 6 1 0 69 13 185
2020 More than 20 years in current department or agency 34 24 22 20 0 0 0 58 20 61
2019 Less than 3 years in current department or agency 33 42 13 7 1 3 0 78 8 111
2019 3 to 10 years in current department or agency 22 38 21 14 4 0 0 61 18 116
2019 11 to 20 years in current department or agency 16 36 25 18 3 1 1 53 21 175
2019 More than 20 years in current department or agency 17 26 20 19 17 2 0 44 36 50
2018 Less than 3 years in current department or agency 37 39 13 6 3 2 0 77 9 123
2018 3 to 10 years in current department or agency 22 32 22 19 5 0 0 54 24 112
2018 11 to 20 years in current department or agency 14 34 29 14 8 1 0 48 23 185
2018 More than 20 years in current department or agency 22 20 22 26 10 0 0 42 36 50
2017 Less than 3 years in current department or agency 36 36 6 8 6 8 1 78 15 101
2017 3 to 10 years in current department or agency 11 35 27 18 6 3 0 47 26 116
2017 11 to 20 years in current department or agency 12 33 32 12 9 2 0 46 22 196
2017 More than 20 years in current department or agency 26 17 22 20 15 0 0 43 35 40
2014 Less than 3 years in current department or agency 33 35 15 6 3 7 0 74 10 28
2014 3 to 10 years in current department or agency 16 46 21 10 3 3 1 64 14 183
2014 11 to 20 years in current department or agency 15 42 24 11 6 1 0 58 18 196
2014 More than 20 years in current department or agency 32 24 13 23 5 2 0 57 29 38

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 30 47 8 7 2 6 0 82 9 106
2020 3 to 10 years in current department or agency 19 41 22 12 4 2 0 62 16 138
2020 11 to 20 years in current department or agency 18 40 22 11 4 4 0 61 15 185
2020 More than 20 years in current department or agency 21 27 25 23 3 0 0 48 26 61
2019 Less than 3 years in current department or agency 26 40 17 10 2 5 0 70 12 111
2019 3 to 10 years in current department or agency 18 33 23 18 6 3 0 52 24 117
2019 11 to 20 years in current department or agency 9 35 25 18 8 5 0 46 28 175
2019 More than 20 years in current department or agency 11 25 18 23 19 4 0 38 44 50
2018 Less than 3 years in current department or agency 28 36 20 6 4 6 0 68 11 122
2018 3 to 10 years in current department or agency 19 22 30 23 2 4 0 43 25 110
2018 11 to 20 years in current department or agency 8 35 27 14 11 5 0 45 27 184
2018 More than 20 years in current department or agency 19 18 21 28 12 2 0 38 41 49
2017 Less than 3 years in current department or agency 23 32 18 8 7 10 2 62 17 101
2017 3 to 10 years in current department or agency 7 30 33 17 7 7 0 39 25 116
2017 11 to 20 years in current department or agency 5 30 34 16 9 5 0 38 27 196
2017 More than 20 years in current department or agency 13 27 22 20 18 0 0 40 38 40
2014 Less than 3 years in current department or agency 21 31 18 9 3 18 0 63 15 28
2014 3 to 10 years in current department or agency 10 35 30 15 3 7 1 48 19 183
2014 11 to 20 years in current department or agency 11 39 26 14 6 4 0 52 22 196
2014 More than 20 years in current department or agency 21 24 26 19 10 0 0 46 29 38

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 30 41 17 10 2 0 0 71 12 106
2020 3 to 10 years in current department or agency 18 41 23 17 2 0 0 58 19 138
2020 11 to 20 years in current department or agency 22 42 20 9 7 1 0 64 16 185
2020 More than 20 years in current department or agency 22 42 18 15 4 0 0 64 19 59
2019 Less than 3 years in current department or agency 25 35 22 12 3 3 0 61 16 111
2019 3 to 10 years in current department or agency 18 32 29 16 5 0 0 50 20 117
2019 11 to 20 years in current department or agency 9 42 22 17 9 1 0 52 26 175
2019 More than 20 years in current department or agency 15 36 18 23 6 2 0 52 30 50
2018 Less than 3 years in current department or agency 25 41 18 9 4 4 0 68 13 124
2018 3 to 10 years in current department or agency 19 28 30 21 2 1 0 47 23 112
2018 11 to 20 years in current department or agency 10 40 28 15 3 4 0 52 19 186
2018 More than 20 years in current department or agency 20 31 20 22 6 0 0 51 28 50
2017 Less than 3 years in current department or agency 24 33 11 13 10 8 1 63 25 101
2017 3 to 10 years in current department or agency 13 47 19 13 7 2 0 60 20 116
2017 11 to 20 years in current department or agency 10 50 21 13 4 2 0 61 17 195
2017 More than 20 years in current department or agency 29 29 20 15 7 0 0 57 23 39
2014 Less than 3 years in current department or agency 23 49 15 6 3 3 0 75 9 28
2014 3 to 10 years in current department or agency 16 37 27 14 3 3 1 55 17 183
2014 11 to 20 years in current department or agency 15 39 23 14 7 2 0 56 21 196
2014 More than 20 years in current department or agency 27 26 31 10 5 0 0 53 16 38
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 35 12 9 0 0 0 79 9 106
2020 3 to 10 years in current department or agency 42 31 14 11 2 0 0 72 14 138
2020 11 to 20 years in current department or agency 32 40 15 10 4 0 1 72 14 184
2020 More than 20 years in current department or agency 34 42 19 5 0 0 0 76 5 61
2019 Less than 3 years in current department or agency 37 39 13 10 2 0 0 76 11 112
2019 3 to 10 years in current department or agency 30 44 14 7 5 0 0 75 12 117
2019 11 to 20 years in current department or agency 23 38 18 14 6 0 0 61 21 177
2019 More than 20 years in current department or agency 32 29 21 10 8 0 0 61 18 50
2018 Less than 3 years in current department or agency 33 42 13 3 6 2 1 78 9 123
2018 3 to 10 years in current department or agency 25 47 16 10 1 0 0 73 12 111
2018 11 to 20 years in current department or agency 23 42 15 13 7 0 0 65 20 184
2018 More than 20 years in current department or agency 26 27 24 19 5 0 0 52 24 50
2017 Less than 3 years in current department or agency 45 41 5 8 2 0 0 86 9 101
2017 3 to 10 years in current department or agency 18 50 10 15 7 1 0 68 22 116
2017 11 to 20 years in current department or agency 20 40 16 16 8 0 0 60 24 196
2017 More than 20 years in current department or agency 30 28 20 15 7 0 0 57 22 40
2014 Less than 3 years in current department or agency 48 37 9 6 0 0 0 85 6 28
2014 3 to 10 years in current department or agency 19 47 17 11 5 0 0 67 16 183
2014 11 to 20 years in current department or agency 20 35 19 18 8 0 0 55 26 196
2014 More than 20 years in current department or agency 24 48 8 15 5 0 0 72 20 38

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 39 47 8 5 1 0 0 85 6 104
2020 3 to 10 years in current department or agency 30 45 13 10 1 0 1 75 12 138
2020 11 to 20 years in current department or agency 32 48 11 7 1 0 0 81 8 180
2020 More than 20 years in current department or agency 31 58 7 3 0 0 0 90 3 60
2019 Less than 3 years in current department or agency 32 41 11 16 1 0 0 72 17 112
2019 3 to 10 years in current department or agency 24 52 14 6 3 0 0 76 10 117
2019 11 to 20 years in current department or agency 22 50 14 10 4 0 0 71 14 177
2019 More than 20 years in current department or agency 28 48 12 10 2 0 0 76 12 50
2018 Less than 3 years in current department or agency 31 42 16 7 3 0 1 74 10 124
2018 3 to 10 years in current department or agency 23 49 16 10 2 0 0 73 11 111
2018 11 to 20 years in current department or agency 26 45 17 8 3 0 0 71 11 186
2018 More than 20 years in current department or agency 33 36 18 13 0 0 0 69 13 50
2017 Less than 3 years in current department or agency 36 30 19 11 4 0 1 66 14 101
2017 3 to 10 years in current department or agency 20 54 12 9 4 1 0 74 13 116
2017 11 to 20 years in current department or agency 25 47 14 9 4 0 0 72 13 196
2017 More than 20 years in current department or agency 40 42 7 3 8 0 0 82 10 40

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 53 33 5 6 3 1 0 87 8 106
2020 3 to 10 years in current department or agency 49 31 10 6 4 0 0 80 10 138
2020 11 to 20 years in current department or agency 47 30 13 6 3 1 0 78 10 184
2020 More than 20 years in current department or agency 52 32 10 3 2 0 2 85 5 60
2019 Less than 3 years in current department or agency 47 35 7 9 1 0 1 83 10 111
2019 3 to 10 years in current department or agency 41 41 10 3 2 1 2 85 5 118
2019 11 to 20 years in current department or agency 47 28 11 9 4 1 0 75 14 177
2019 More than 20 years in current department or agency 49 20 18 7 4 2 0 71 11 50
2018 Less than 3 years in current department or agency 47 30 10 7 3 2 1 80 10 124
2018 3 to 10 years in current department or agency 40 42 11 3 2 0 2 83 6 111
2018 11 to 20 years in current department or agency 38 42 10 7 2 0 0 81 9 182
2018 More than 20 years in current department or agency 44 26 15 15 0 0 0 71 15 49
2017 Less than 3 years in current department or agency 52 34 8 3 2 1 0 87 5 100
2017 3 to 10 years in current department or agency 35 42 11 7 4 1 0 78 11 116
2017 11 to 20 years in current department or agency 35 41 14 6 2 1 0 78 8 196
2017 More than 20 years in current department or agency 40 35 15 6 2 2 0 77 8 40
2014 Less than 3 years in current department or agency 40 47 7 3 0 3 0 89 3 28
2014 3 to 10 years in current department or agency 39 38 11 9 2 1 0 78 11 183
2014 11 to 20 years in current department or agency 30 46 12 7 4 0 1 77 11 196
2014 More than 20 years in current department or agency 40 40 5 10 5 0 0 79 15 38

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 32 48 11 7 1 1 0 81 8 106
2020 3 to 10 years in current department or agency 31 44 12 9 1 0 3 77 10 136
2020 11 to 20 years in current department or agency 44 40 8 7 0 0 1 85 7 185
2020 More than 20 years in current department or agency 45 40 14 0 0 0 0 86 0 61
2019 Less than 3 years in current department or agency 31 39 14 13 3 0 1 70 15 112
2019 3 to 10 years in current department or agency 39 39 11 11 0 0 0 78 11 116
2019 11 to 20 years in current department or agency 37 37 14 8 3 0 0 74 12 175
2019 More than 20 years in current department or agency 48 31 12 2 5 0 2 80 7 49
2018 Less than 3 years in current department or agency 34 41 11 11 3 0 0 75 14 123
2018 3 to 10 years in current department or agency 29 55 7 6 2 0 1 85 8 112
2018 11 to 20 years in current department or agency 37 45 12 4 1 0 1 83 6 186
2018 More than 20 years in current department or agency 49 41 4 6 0 0 0 90 6 50
2017 Less than 3 years in current department or agency 45 34 14 4 4 0 0 79 8 101
2017 3 to 10 years in current department or agency 38 44 9 6 3 0 1 82 8 116
2017 11 to 20 years in current department or agency 36 45 8 8 2 0 0 82 10 196
2017 More than 20 years in current department or agency 68 22 2 5 3 0 0 90 8 40
2014 Less than 3 years in current department or agency 36 42 6 12 0 3 0 81 13 28
2014 3 to 10 years in current department or agency 33 43 15 8 2 0 0 76 9 183
2014 11 to 20 years in current department or agency 42 39 9 5 6 0 0 80 10 196
2014 More than 20 years in current department or agency 46 39 8 5 0 0 3 87 5 38

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 63 18 13 2 2 2 0 83 4 106
2020 3 to 10 years in current department or agency 51 25 15 5 4 1 0 76 9 138
2020 11 to 20 years in current department or agency 43 29 15 7 3 0 2 74 11 183
2020 More than 20 years in current department or agency 54 33 11 0 2 0 0 87 2 61

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 30 44 13 9 2 3 0 76 11 105
2020 3 to 10 years in current department or agency 19 42 19 12 6 2 0 63 18 137
2020 11 to 20 years in current department or agency 18 42 18 13 8 2 0 61 21 184
2020 More than 20 years in current department or agency 25 36 22 14 3 0 0 61 17 60
2019 Less than 3 years in current department or agency 23 34 20 15 6 3 0 58 21 112
2019 3 to 10 years in current department or agency 17 39 21 18 4 1 0 56 22 118
2019 11 to 20 years in current department or agency 15 36 20 14 13 1 0 52 28 177
2019 More than 20 years in current department or agency 21 27 16 16 17 4 0 49 34 49
2018 Less than 3 years in current department or agency 31 38 12 10 3 6 0 74 13 124
2018 3 to 10 years in current department or agency 14 47 24 11 3 2 0 61 15 112
2018 11 to 20 years in current department or agency 17 40 20 13 10 0 0 57 23 182
2018 More than 20 years in current department or agency 24 38 18 16 4 0 0 62 20 50
2017 Less than 3 years in current department or agency 40 31 11 5 6 4 3 76 12 100
2017 3 to 10 years in current department or agency 22 44 12 14 7 2 0 68 21 116
2017 11 to 20 years in current department or agency 21 45 15 9 7 1 1 68 17 196
2017 More than 20 years in current department or agency 33 33 18 10 2 3 0 69 13 39
2014 Less than 3 years in current department or agency 28 29 12 6 0 14 10 76 8 28
2014 3 to 10 years in current department or agency 23 39 21 9 5 2 0 64 15 183
2014 11 to 20 years in current department or agency 23 42 13 12 10 1 0 65 22 196
2014 More than 20 years in current department or agency 30 31 23 8 8 0 0 61 16 38

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 26 30 11 16 14 1 2 58 31 104
2020 3 to 10 years in current department or agency 14 32 19 18 14 0 3 48 33 138
2020 11 to 20 years in current department or agency 11 19 20 27 19 1 2 31 48 184
2020 More than 20 years in current department or agency 14 22 23 17 17 0 7 39 36 61
2019 Less than 3 years in current department or agency 19 32 14 17 12 6 1 55 30 112
2019 3 to 10 years in current department or agency 6 31 17 25 20 1 1 37 45 118
2019 11 to 20 years in current department or agency 6 25 17 22 26 1 3 32 50 177
2019 More than 20 years in current department or agency 3 20 28 14 31 0 4 24 47 49
2018 Less than 3 years in current department or agency 19 30 20 15 10 5 1 53 26 123
2018 3 to 10 years in current department or agency 10 27 22 22 17 1 2 38 40 109
2018 11 to 20 years in current department or agency 7 17 21 28 24 3 1 25 53 184
2018 More than 20 years in current department or agency 14 14 17 33 15 0 6 30 51 49
2017 Less than 3 years in current department or agency 23 25 11 16 10 5 10 56 31 101
2017 3 to 10 years in current department or agency 7 18 18 29 24 1 3 26 55 116
2017 11 to 20 years in current department or agency 6 16 23 26 24 1 2 23 52 195
2017 More than 20 years in current department or agency 26 16 5 20 25 0 8 45 49 39
2014 Less than 3 years in current department or agency 11 22 9 16 12 6 24 46 41 28
2014 3 to 10 years in current department or agency 7 21 18 30 21 1 1 29 52 183
2014 11 to 20 years in current department or agency 7 17 17 23 33 1 2 24 58 196
2014 More than 20 years in current department or agency 8 19 13 19 34 0 7 29 57 38

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 61 21 10 2 3 0 3 84 6 105
2020 3 to 10 years in current department or agency 38 30 18 8 5 0 1 69 13 138
2020 11 to 20 years in current department or agency 51 25 14 5 2 0 4 79 7 185
2020 More than 20 years in current department or agency 57 26 7 3 2 0 6 88 5 61
2019 Less than 3 years in current department or agency 55 24 12 2 4 0 3 82 6 112
2019 3 to 10 years in current department or agency 53 23 17 5 1 0 2 77 5 118
2019 11 to 20 years in current department or agency 48 21 15 5 3 1 6 74 9 176
2019 More than 20 years in current department or agency 62 15 3 4 2 5 7 89 7 50

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 60 19 11 3 3 0 4 82 6 105
2020 3 to 10 years in current department or agency 47 27 14 9 2 0 1 75 12 138
2020 11 to 20 years in current department or agency 49 24 14 5 4 1 3 76 10 185
2020 More than 20 years in current department or agency 69 19 5 1 3 0 3 90 5 61
2019 Less than 3 years in current department or agency 47 21 17 9 2 3 1 71 11 112
2019 3 to 10 years in current department or agency 51 24 17 5 2 1 0 75 7 118
2019 11 to 20 years in current department or agency 50 25 10 6 3 1 5 80 10 177
2019 More than 20 years in current department or agency 55 18 8 4 5 2 7 81 10 50

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 86 7 2 1 1 0 3 96 2 105
2020 3 to 10 years in current department or agency 76 6 6 4 4 3 1 85 8 137
2020 11 to 20 years in current department or agency 65 11 6 6 6 2 4 82 12 185
2020 More than 20 years in current department or agency 69 18 7 0 2 0 5 91 2 61
2019 Less than 3 years in current department or agency 78 9 7 3 0 2 2 90 3 111
2019 3 to 10 years in current department or agency 77 7 13 1 0 1 2 86 1 117
2019 11 to 20 years in current department or agency 70 8 5 3 6 3 5 85 10 176
2019 More than 20 years in current department or agency 58 6 5 4 8 7 12 79 15 49

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 81 10 2 0 0 0 7 98 0 104
2020 3 to 10 years in current department or agency 78 12 3 2 0 0 5 95 2 137
2020 11 to 20 years in current department or agency 76 8 3 0 2 2 9 94 2 185
2020 More than 20 years in current department or agency 79 5 4 0 0 0 12 96 0 60
2019 Less than 3 years in current department or agency 88 5 0 0 0 0 7 100 0 112
2019 3 to 10 years in current department or agency 87 5 1 0 0 1 6 99 0 117
2019 11 to 20 years in current department or agency 82 2 1 1 2 2 10 96 3 175
2019 More than 20 years in current department or agency 70 3 2 0 0 7 18 97 0 49

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 31 10 8 0 0 0 82 8 106
2020 3 to 10 years in current department or agency 39 37 13 7 2 0 1 77 10 138
2020 11 to 20 years in current department or agency 33 43 16 5 2 0 0 76 8 184
2020 More than 20 years in current department or agency 51 41 7 0 2 0 0 92 2 61
2019 Less than 3 years in current department or agency 38 46 7 7 2 0 1 84 9 112
2019 3 to 10 years in current department or agency 31 45 12 9 2 0 0 77 11 116
2019 11 to 20 years in current department or agency 30 40 15 9 5 0 0 70 14 177
2019 More than 20 years in current department or agency 45 38 2 9 7 0 0 82 16 50
2018 Less than 3 years in current department or agency 35 40 13 6 5 1 0 76 11 124
2018 3 to 10 years in current department or agency 29 49 12 8 3 0 0 78 10 109
2018 11 to 20 years in current department or agency 31 42 18 7 2 0 0 73 9 184
2018 More than 20 years in current department or agency 33 39 16 6 6 0 0 73 12 50
2017 Less than 3 years in current department or agency 42 35 14 4 3 0 2 79 6 100
2017 3 to 10 years in current department or agency 23 50 14 7 6 0 0 73 12 116
2017 11 to 20 years in current department or agency 28 46 12 11 4 0 0 74 15 196
2017 More than 20 years in current department or agency 38 49 5 3 5 0 0 87 8 40
2014 Less than 3 years in current department or agency 52 29 16 3 0 0 0 81 3 28
2014 3 to 10 years in current department or agency 23 51 14 8 3 0 0 74 12 183
2014 11 to 20 years in current department or agency 21 45 14 11 8 0 0 67 20 196
2014 More than 20 years in current department or agency 32 40 16 4 8 0 0 72 12 38

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 33 10 8 0 0 0 82 8 105
2020 3 to 10 years in current department or agency 45 33 10 9 3 0 0 78 12 138
2020 11 to 20 years in current department or agency 36 39 12 9 4 0 0 75 13 184
2020 More than 20 years in current department or agency 46 37 8 6 4 0 0 83 9 61
2019 Less than 3 years in current department or agency 39 42 9 7 3 0 0 81 10 112
2019 3 to 10 years in current department or agency 38 36 13 11 2 0 0 74 13 117
2019 11 to 20 years in current department or agency 29 32 20 12 7 0 0 61 19 177
2019 More than 20 years in current department or agency 35 36 10 11 8 0 0 71 19 50
2018 Less than 3 years in current department or agency 41 36 10 8 4 1 0 78 12 123
2018 3 to 10 years in current department or agency 33 42 12 11 2 0 0 75 12 109
2018 11 to 20 years in current department or agency 31 41 16 8 4 0 0 72 12 184
2018 More than 20 years in current department or agency 37 36 13 10 2 0 2 74 12 50
2017 Less than 3 years in current department or agency 61 22 5 8 4 0 0 83 11 101
2017 3 to 10 years in current department or agency 30 40 13 12 3 1 0 71 15 116
2017 11 to 20 years in current department or agency 29 39 14 13 5 0 0 68 18 196
2017 More than 20 years in current department or agency 38 34 10 11 8 0 0 72 19 40
2014 Less than 3 years in current department or agency 46 41 9 3 0 0 0 88 3 28
2014 3 to 10 years in current department or agency 30 40 17 10 4 0 0 70 14 183
2014 11 to 20 years in current department or agency 28 43 11 10 8 0 0 71 18 196
2014 More than 20 years in current department or agency 35 40 10 13 2 0 0 75 15 38

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 45 6 6 0 0 0 88 6 105
2020 3 to 10 years in current department or agency 36 40 16 6 1 0 0 76 8 138
2020 11 to 20 years in current department or agency 34 45 11 7 2 0 1 80 9 181
2020 More than 20 years in current department or agency 40 42 13 3 1 0 0 82 4 61
2019 Less than 3 years in current department or agency 41 45 5 8 1 0 0 86 9 111
2019 3 to 10 years in current department or agency 27 42 19 9 2 0 1 69 11 114
2019 11 to 20 years in current department or agency 24 46 14 10 6 1 1 70 16 172
2019 More than 20 years in current department or agency 39 30 13 12 6 0 0 69 18 50
2018 Less than 3 years in current department or agency 38 39 13 5 2 1 1 79 8 124
2018 3 to 10 years in current department or agency 29 43 14 13 0 0 0 73 13 109
2018 11 to 20 years in current department or agency 24 47 16 11 1 0 1 72 12 184
2018 More than 20 years in current department or agency 35 34 11 6 12 2 0 71 18 50
2017 Less than 3 years in current department or agency 53 29 6 7 2 3 0 84 9 101
2017 3 to 10 years in current department or agency 29 49 11 8 3 0 0 78 11 116
2017 11 to 20 years in current department or agency 23 43 16 13 5 0 0 66 18 195
2017 More than 20 years in current department or agency 42 23 12 12 8 0 3 67 20 40
2014 Less than 3 years in current department or agency 50 35 6 6 3 0 0 85 9 28
2014 3 to 10 years in current department or agency 29 42 16 10 3 0 0 71 13 183
2014 11 to 20 years in current department or agency 26 45 16 9 3 0 1 72 12 196
2014 More than 20 years in current department or agency 38 21 23 5 13 0 0 59 18 38

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 31 52 12 0 0 5 0 87 0 105
2020 3 to 10 years in current department or agency 20 55 12 8 1 4 0 79 9 138
2020 11 to 20 years in current department or agency 22 44 23 8 4 0 0 65 12 185
2020 More than 20 years in current department or agency 20 52 15 12 2 0 0 72 14 61
2019 Less than 3 years in current department or agency 22 50 15 9 1 3 0 74 10 112
2019 3 to 10 years in current department or agency 16 43 27 13 0 1 0 60 13 118
2019 11 to 20 years in current department or agency 14 43 25 13 3 1 1 58 16 177
2019 More than 20 years in current department or agency 25 43 11 8 11 2 0 70 20 50
2018 Less than 3 years in current department or agency 25 38 24 4 3 6 0 68 7 124
2018 3 to 10 years in current department or agency 19 39 25 12 3 3 0 60 15 111
2018 11 to 20 years in current department or agency 11 45 26 10 6 3 0 58 16 184
2018 More than 20 years in current department or agency 28 26 28 16 2 0 0 54 18 50
2017 Less than 3 years in current department or agency 31 45 9 5 4 3 3 80 10 101
2017 3 to 10 years in current department or agency 10 45 26 9 7 3 0 57 16 116
2017 11 to 20 years in current department or agency 12 42 27 11 6 4 0 55 17 195
2017 More than 20 years in current department or agency 35 27 17 11 5 5 0 65 17 40

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 28 7 9 3 1 2 80 12 105
2020 3 to 10 years in current department or agency 41 30 17 9 2 0 1 72 11 138
2020 11 to 20 years in current department or agency 41 38 8 7 5 0 1 79 12 184
2020 More than 20 years in current department or agency 47 28 14 8 1 0 2 77 9 60
2019 Less than 3 years in current department or agency 49 34 8 6 2 0 1 84 8 112
2019 3 to 10 years in current department or agency 46 29 14 7 3 0 0 75 10 118
2019 11 to 20 years in current department or agency 37 41 8 8 4 0 2 79 13 177
2019 More than 20 years in current department or agency 55 34 7 2 2 0 0 88 4 49
2018 Less than 3 years in current department or agency 49 34 7 8 2 0 0 83 10 123
2018 3 to 10 years in current department or agency 48 34 14 3 0 0 0 82 3 110
2018 11 to 20 years in current department or agency 37 41 14 5 2 0 2 79 7 186
2018 More than 20 years in current department or agency 39 41 8 3 4 0 4 84 8 50
2017 Less than 3 years in current department or agency 54 31 8 1 3 0 4 88 4 101
2017 3 to 10 years in current department or agency 46 34 11 6 2 1 0 81 8 116
2017 11 to 20 years in current department or agency 39 39 12 7 3 0 1 78 10 196
2017 More than 20 years in current department or agency 47 37 8 5 2 0 0 84 8 40
2014 Less than 3 years in current department or agency 41 38 12 6 0 0 3 81 6 28
2014 3 to 10 years in current department or agency 39 33 18 5 2 1 2 74 7 183
2014 11 to 20 years in current department or agency 33 40 11 9 5 0 1 75 14 196
2014 More than 20 years in current department or agency 35 44 10 3 5 3 0 81 8 38

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 30 32 18 11 8 0 1 62 20 106
2020 3 to 10 years in current department or agency 21 32 22 16 8 0 0 54 24 137
2020 11 to 20 years in current department or agency 18 30 20 21 10 1 0 48 31 184
2020 More than 20 years in current department or agency 30 31 7 17 16 0 0 60 33 61
2019 Less than 3 years in current department or agency 34 45 13 4 4 0 1 79 8 112
2019 3 to 10 years in current department or agency 22 34 15 20 10 0 0 56 29 117
2019 11 to 20 years in current department or agency 21 33 21 16 9 0 0 54 25 177
2019 More than 20 years in current department or agency 37 31 11 13 8 0 0 68 21 50
2018 Less than 3 years in current department or agency 39 35 16 6 1 2 0 77 7 122
2018 3 to 10 years in current department or agency 22 36 17 18 6 0 0 58 25 112
2018 11 to 20 years in current department or agency 25 31 26 11 6 0 1 56 18 186
2018 More than 20 years in current department or agency 29 35 8 18 10 0 0 64 28 49
2017 Less than 3 years in current department or agency 40 34 15 9 2 1 0 74 11 100
2017 3 to 10 years in current department or agency 23 36 16 17 8 0 0 59 25 116
2017 11 to 20 years in current department or agency 26 35 16 13 8 0 0 62 22 196
2017 More than 20 years in current department or agency 30 47 7 10 4 0 0 78 15 40
2014 Less than 3 years in current department or agency 31 35 19 10 6 0 0 66 15 28
2014 3 to 10 years in current department or agency 29 41 19 8 3 0 0 70 10 183
2014 11 to 20 years in current department or agency 23 40 19 12 6 0 0 63 18 196
2014 More than 20 years in current department or agency 25 45 13 10 6 0 0 70 16 38

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 53 47 106
2020 3 to 10 years in current department or agency 47 53 138
2020 11 to 20 years in current department or agency 47 53 185
2020 More than 20 years in current department or agency 32 68 61

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 70 18 4 4 0 4 1 92 4 106
2020 3 to 10 years in current department or agency 62 18 4 2 1 5 8 92 3 138
2020 11 to 20 years in current department or agency 68 23 2 0 0 4 3 97 1 185
2020 More than 20 years in current department or agency 53 29 5 0 0 7 6 94 0 61

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Less than 3 years in current department or agency 27 44 29 106
2020 3 to 10 years in current department or agency 23 41 36 138
2020 11 to 20 years in current department or agency 25 41 34 185
2020 More than 20 years in current department or agency 18 51 31 61
2019 Less than 3 years in current department or agency 25 43 32 112
2019 3 to 10 years in current department or agency 21 44 34 118
2019 11 to 20 years in current department or agency 15 51 33 176
2019 More than 20 years in current department or agency 39 32 29 50
2018 Less than 3 years in current department or agency 22 51 27 123
2018 3 to 10 years in current department or agency 29 40 31 112
2018 11 to 20 years in current department or agency 17 51 32 186
2018 More than 20 years in current department or agency 24 51 25 50
2017 Less than 3 years in current department or agency 28 47 25 100
2017 3 to 10 years in current department or agency 27 43 30 115
2017 11 to 20 years in current department or agency 19 52 30 195
2017 More than 20 years in current department or agency 21 54 25 40
2014 Less than 3 years in current department or agency 25 28 46 28
2014 3 to 10 years in current department or agency 19 48 34 183
2014 11 to 20 years in current department or agency 14 51 35 196
2014 More than 20 years in current department or agency 18 48 34 38

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Less than 3 years in current department or agency 0 31 36 10 16 7 28
2020 3 to 10 years in current department or agency 15 45 30 7 0 4 32
2020 11 to 20 years in current department or agency 17 56 23 0 2 2 47
2020 More than 20 years in current department or agency 66 17 17 0 0 0 11
2019 Less than 3 years in current department or agency 0 46 24 4 20 7 28
2019 3 to 10 years in current department or agency 7 50 27 8 4 4 26
2019 11 to 20 years in current department or agency 33 32 27 7 0 0 27
2019 More than 20 years in current department or agency 52 22 14 0 5 7 19
2018 Less than 3 years in current department or agency 3 28 49 0 13 7 28
2018 3 to 10 years in current department or agency 14 38 33 9 3 3 32
2018 11 to 20 years in current department or agency 21 36 30 10 0 3 32
2018 More than 20 years in current department or agency 61 25 6 8 0 0 13
2017 Less than 3 years in current department or agency 3 14 38 17 25 3 25
2017 3 to 10 years in current department or agency 3 41 40 13 0 3 32
2017 11 to 20 years in current department or agency 28 40 24 9 0 0 35
2014 3 to 10 years in current department or agency 9 42 35 8 9999 7 33
2014 11 to 20 years in current department or agency 12 26 33 29 9999 0 27
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 56 37 3 3 1 0 0 93 4 106
2020 3 to 10 years in current department or agency 48 40 4 7 0 0 0 88 7 137
2020 11 to 20 years in current department or agency 48 42 8 2 1 0 0 89 2 184
2020 More than 20 years in current department or agency 54 39 5 2 0 0 0 93 2 61
2019 Less than 3 years in current department or agency 48 40 9 4 0 0 0 88 4 111
2019 3 to 10 years in current department or agency 42 45 8 3 3 0 0 86 6 115
2019 11 to 20 years in current department or agency 42 43 10 2 3 0 0 85 5 177
2019 More than 20 years in current department or agency 44 38 10 7 2 0 0 82 9 50
2018 Less than 3 years in current department or agency 52 35 7 4 1 1 0 88 5 123
2018 3 to 10 years in current department or agency 39 42 10 9 0 0 0 81 9 110
2018 11 to 20 years in current department or agency 45 45 7 2 1 0 0 90 3 185
2018 More than 20 years in current department or agency 44 49 5 0 2 0 0 93 2 50
2017 Less than 3 years in current department or agency 45 35 9 6 6 0 0 80 12 101
2017 3 to 10 years in current department or agency 36 40 15 5 3 0 0 76 8 116
2017 11 to 20 years in current department or agency 40 42 11 5 2 0 0 82 7 195
2017 More than 20 years in current department or agency 57 33 3 5 3 0 0 90 8 39
2014 Less than 3 years in current department or agency 51 32 6 3 0 8 0 90 3 28
2014 3 to 10 years in current department or agency 32 46 13 7 0 0 0 79 8 183
2014 11 to 20 years in current department or agency 34 44 15 6 2 0 0 78 7 196
2014 More than 20 years in current department or agency 45 28 21 5 0 0 0 74 5 38

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 35 54 5 5 0 0 0 89 5 106
2020 3 to 10 years in current department or agency 30 49 10 8 2 2 0 80 10 138
2020 11 to 20 years in current department or agency 25 55 13 4 2 1 0 81 6 185
2020 More than 20 years in current department or agency 27 41 11 13 7 0 0 68 20 61
2019 Less than 3 years in current department or agency 42 46 6 6 1 0 0 87 7 112
2019 3 to 10 years in current department or agency 28 45 17 8 1 0 0 73 9 118
2019 11 to 20 years in current department or agency 22 51 14 8 5 0 0 73 12 177
2019 More than 20 years in current department or agency 27 34 21 13 6 0 0 60 19 50
2018 Less than 3 years in current department or agency 36 43 8 9 4 0 0 79 13 123
2018 3 to 10 years in current department or agency 20 39 24 14 2 1 0 59 16 112
2018 11 to 20 years in current department or agency 13 44 23 10 8 2 0 58 18 183
2018 More than 20 years in current department or agency 20 43 18 13 6 0 0 63 19 50
2017 Less than 3 years in current department or agency 32 34 13 9 7 3 1 69 17 101
2017 3 to 10 years in current department or agency 17 51 15 14 3 1 0 69 16 114
2017 11 to 20 years in current department or agency 18 46 16 12 8 1 0 64 20 196
2017 More than 20 years in current department or agency 32 29 13 18 8 0 0 62 25 40
2014 Less than 3 years in current department or agency 39 39 15 0 0 0 8 84 0 28
2014 3 to 10 years in current department or agency 23 44 20 8 2 2 1 69 11 183
2014 11 to 20 years in current department or agency 23 47 16 10 4 0 0 70 14 196
2014 More than 20 years in current department or agency 27 39 10 16 8 0 0 66 24 38

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 7 18 33 28 11 1 2 40 25 106
2020 3 to 10 years in current department or agency 7 25 39 26 3 0 0 29 32 138
2020 11 to 20 years in current department or agency 4 23 50 18 3 1 1 21 28 185
2020 More than 20 years in current department or agency 5 17 45 24 7 0 2 32 22 61
2019 Less than 3 years in current department or agency 6 21 45 17 8 1 2 26 27 110
2019 3 to 10 years in current department or agency 2 41 39 15 3 0 1 19 42 118
2019 11 to 20 years in current department or agency 7 31 39 17 3 1 2 21 40 177
2019 More than 20 years in current department or agency 16 17 35 17 13 0 2 31 34 50
2018 Less than 3 years in current department or agency 8 26 37 17 5 4 3 24 37 124
2018 3 to 10 years in current department or agency 5 33 40 19 3 0 2 22 38 112
2018 11 to 20 years in current department or agency 11 33 38 14 3 0 1 17 45 184
2018 More than 20 years in current department or agency 10 21 45 8 14 0 2 22 32 50
2017 Less than 3 years in current department or agency 7 29 35 18 9 1 2 27 36 100
2017 3 to 10 years in current department or agency 9 21 46 17 5 0 3 22 30 114
2017 11 to 20 years in current department or agency 14 28 42 13 3 0 1 16 41 196
2017 More than 20 years in current department or agency 12 26 36 13 8 0 5 22 40 39
2014 Less than 3 years in current department or agency 6 26 32 19 14 3 0 34 33 28
2014 3 to 10 years in current department or agency 8 32 35 19 4 0 2 24 41 182
2014 11 to 20 years in current department or agency 15 38 33 9 5 0 0 14 53 196
2014 More than 20 years in current department or agency 16 29 37 11 8 0 0 18 45 38

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 3 14 17 37 24 5 1 65 17 106
2020 3 to 10 years in current department or agency 1 13 30 43 10 2 1 55 15 138
2020 11 to 20 years in current department or agency 4 14 34 36 10 2 0 47 18 184
2020 More than 20 years in current department or agency 4 16 33 36 10 0 2 47 20 59
2019 Less than 3 years in current department or agency 4 16 25 25 23 5 2 52 22 112
2019 3 to 10 years in current department or agency 3 19 39 29 9 1 1 38 23 116
2019 11 to 20 years in current department or agency 3 17 36 29 12 1 1 42 21 175
2019 More than 20 years in current department or agency 4 18 35 22 22 0 0 44 22 50
2018 Less than 3 years in current department or agency 2 11 27 36 14 7 3 56 14 122
2018 3 to 10 years in current department or agency 4 18 39 19 15 2 3 36 24 112
2018 11 to 20 years in current department or agency 6 18 38 25 7 2 4 34 25 183
2018 More than 20 years in current department or agency 19 26 19 20 14 0 2 35 46 50
2017 Less than 3 years in current department or agency 2 13 22 26 31 4 2 61 16 99
2017 3 to 10 years in current department or agency 6 21 39 22 8 2 2 32 28 115
2017 11 to 20 years in current department or agency 10 20 41 18 5 2 4 25 32 195
2017 More than 20 years in current department or agency 19 25 22 16 11 0 8 29 47 39
2014 Less than 3 years in current department or agency 8 12 30 15 20 3 11 41 24 28
2014 3 to 10 years in current department or agency 15 19 30 22 7 2 5 32 36 183
2014 11 to 20 years in current department or agency 16 30 35 12 4 1 1 17 47 195
2014 More than 20 years in current department or agency 21 31 30 8 11 0 0 19 52 38

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 14 27 25 20 10 2 1 31 42 106
2020 3 to 10 years in current department or agency 18 34 31 14 1 1 1 15 53 137
2020 11 to 20 years in current department or agency 25 31 30 9 2 1 2 11 58 184
2020 More than 20 years in current department or agency 34 26 28 8 4 0 0 12 61 61
2019 Less than 3 years in current department or agency 21 36 29 8 5 0 1 13 57 112
2019 3 to 10 years in current department or agency 27 27 29 10 5 2 0 16 54 118
2019 11 to 20 years in current department or agency 29 27 29 11 1 0 4 12 58 176
2019 More than 20 years in current department or agency 31 26 20 9 10 0 3 20 60 50
2018 Less than 3 years in current department or agency 18 36 25 10 4 5 2 15 58 123
2018 3 to 10 years in current department or agency 19 35 27 13 4 0 2 17 55 112
2018 11 to 20 years in current department or agency 27 33 25 10 1 1 3 11 63 184
2018 More than 20 years in current department or agency 28 27 21 15 4 0 6 20 58 50
2017 Less than 3 years in current department or agency 15 26 31 10 10 4 4 22 45 100
2017 3 to 10 years in current department or agency 17 37 33 7 5 1 1 12 55 116
2017 11 to 20 years in current department or agency 28 37 22 7 3 1 2 9 68 196
2017 More than 20 years in current department or agency 48 12 12 12 8 0 7 22 65 40
2014 Less than 3 years in current department or agency 26 16 38 7 9 0 3 17 44 28
2014 3 to 10 years in current department or agency 24 34 25 11 2 1 3 14 60 183
2014 11 to 20 years in current department or agency 39 25 21 8 4 1 2 12 67 196
2014 More than 20 years in current department or agency 41 23 22 6 8 0 0 14 65 38

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 4 19 32 27 16 0 2 44 23 105
2020 3 to 10 years in current department or agency 5 28 38 24 5 0 0 30 33 135
2020 11 to 20 years in current department or agency 7 30 44 14 4 0 1 18 37 185
2020 More than 20 years in current department or agency 16 26 28 25 5 0 0 30 41 61
2019 Less than 3 years in current department or agency 2 18 41 26 9 0 4 37 21 111
2019 3 to 10 years in current department or agency 5 27 39 23 6 0 0 29 32 118
2019 11 to 20 years in current department or agency 8 29 41 16 4 1 1 21 37 174
2019 More than 20 years in current department or agency 14 25 31 18 13 0 0 31 39 49
2018 Less than 3 years in current department or agency 2 16 28 38 11 2 1 52 19 124
2018 3 to 10 years in current department or agency 8 25 35 26 3 0 2 30 34 110
2018 11 to 20 years in current department or agency 12 35 34 15 2 0 3 17 48 183
2018 More than 20 years in current department or agency 14 20 39 20 6 0 2 26 34 49
2017 Less than 3 years in current department or agency 4 9 22 32 24 1 7 61 14 100
2017 3 to 10 years in current department or agency 8 24 38 21 9 0 0 30 32 116
2017 11 to 20 years in current department or agency 11 29 38 16 4 1 1 21 40 196
2017 More than 20 years in current department or agency 15 30 26 13 13 0 2 27 47 39
2014 Less than 3 years in current department or agency 3 11 34 16 17 8 11 41 17 28
2014 3 to 10 years in current department or agency 5 22 41 22 7 1 2 30 28 182
2014 11 to 20 years in current department or agency 13 25 38 18 4 0 1 23 39 196
2014 More than 20 years in current department or agency 8 38 32 17 5 0 0 22 46 38

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 11 18 21 25 18 3 4 46 31 106
2020 3 to 10 years in current department or agency 17 27 33 18 3 0 1 21 45 138
2020 11 to 20 years in current department or agency 18 34 26 16 4 1 1 20 54 184
2020 More than 20 years in current department or agency 21 26 38 8 5 2 0 14 48 60
2019 Less than 3 years in current department or agency 9 24 28 27 7 3 2 36 35 112
2019 3 to 10 years in current department or agency 18 30 36 12 4 0 0 16 48 118
2019 11 to 20 years in current department or agency 18 35 26 16 3 0 3 20 54 175
2019 More than 20 years in current department or agency 20 25 34 12 9 0 0 21 45 50
2018 Less than 3 years in current department or agency 12 19 24 23 12 6 4 39 34 124
2018 3 to 10 years in current department or agency 15 32 33 10 7 1 2 17 49 112
2018 11 to 20 years in current department or agency 18 34 28 14 2 1 4 16 54 184
2018 More than 20 years in current department or agency 26 34 18 15 8 0 0 23 60 48
2017 Less than 3 years in current department or agency 8 22 22 19 21 4 6 43 32 99
2017 3 to 10 years in current department or agency 14 32 26 16 8 0 3 25 48 116
2017 11 to 20 years in current department or agency 17 36 26 14 4 0 3 18 55 196
2017 More than 20 years in current department or agency 31 23 23 7 11 0 5 19 56 39
2014 Less than 3 years in current department or agency 14 16 37 16 10 8 0 27 33 28
2014 3 to 10 years in current department or agency 12 31 30 13 5 0 8 20 47 183
2014 11 to 20 years in current department or agency 26 41 23 6 3 0 1 9 68 196
2014 More than 20 years in current department or agency 35 19 24 16 5 0 0 21 54 37

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 4 20 14 31 25 4 2 60 25 105
2020 3 to 10 years in current department or agency 6 16 36 26 12 1 2 40 23 138
2020 11 to 20 years in current department or agency 6 18 35 24 11 3 2 37 26 184
2020 More than 20 years in current department or agency 3 16 46 33 3 0 0 36 18 61
2019 Less than 3 years in current department or agency 7 13 33 26 16 2 4 44 21 111
2019 3 to 10 years in current department or agency 11 18 27 29 12 0 2 43 29 117
2019 11 to 20 years in current department or agency 6 18 32 26 14 1 2 41 26 175
2019 More than 20 years in current department or agency 6 4 32 38 19 2 0 57 10 50
2018 Less than 3 years in current department or agency 8 12 22 32 14 7 5 53 22 123
2018 3 to 10 years in current department or agency 9 13 39 24 8 3 4 34 25 109
2018 11 to 20 years in current department or agency 6 13 36 29 9 2 5 41 21 183
2018 More than 20 years in current department or agency 14 9 21 36 16 0 4 54 24 49
2017 Less than 3 years in current department or agency 3 16 21 23 26 3 7 55 21 100
2017 3 to 10 years in current department or agency 6 15 30 28 13 4 4 45 23 116
2017 11 to 20 years in current department or agency 5 15 28 28 18 1 6 49 21 196
2017 More than 20 years in current department or agency 8 9 20 34 14 2 13 57 20 39
2014 Less than 3 years in current department or agency 6 15 20 15 20 8 17 46 28 28
2014 3 to 10 years in current department or agency 4 11 24 31 22 3 6 58 16 183
2014 11 to 20 years in current department or agency 4 14 30 30 15 1 7 49 19 195
2014 More than 20 years in current department or agency 8 10 26 40 13 0 2 55 19 38

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 9 21 32 18 16 3 1 36 31 106
2020 3 to 10 years in current department or agency 12 29 34 21 1 2 0 23 42 136
2020 11 to 20 years in current department or agency 13 27 40 13 5 2 1 18 41 184
2020 More than 20 years in current department or agency 27 26 28 12 6 0 0 19 53 61
2019 Less than 3 years in current department or agency 14 25 40 12 7 0 2 20 40 112
2019 3 to 10 years in current department or agency 14 20 47 11 5 1 2 17 34 117
2019 11 to 20 years in current department or agency 13 28 37 16 3 1 2 20 42 176
2019 More than 20 years in current department or agency 26 19 36 11 6 0 3 17 45 50
2018 Less than 3 years in current department or agency 12 31 26 15 8 7 2 25 46 124
2018 3 to 10 years in current department or agency 10 34 30 19 7 0 0 26 44 112
2018 11 to 20 years in current department or agency 15 27 39 14 1 2 3 15 45 184
2018 More than 20 years in current department or agency 16 30 36 8 6 2 2 15 48 50
2017 Less than 3 years in current department or agency 12 23 34 12 15 2 2 28 36 101
2017 3 to 10 years in current department or agency 12 21 47 12 5 2 1 17 34 116
2017 11 to 20 years in current department or agency 15 29 36 13 2 1 4 15 47 196
2017 More than 20 years in current department or agency 26 18 31 10 8 0 8 19 47 39
2014 Less than 3 years in current department or agency 10 13 43 13 14 3 3 29 25 28
2014 3 to 10 years in current department or agency 11 26 40 16 3 1 2 20 39 182
2014 11 to 20 years in current department or agency 20 30 31 8 7 1 4 16 52 196
2014 More than 20 years in current department or agency 18 31 34 11 5 0 0 16 50 38

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 2 7 40 29 21 0 0 50 9 106
2020 3 to 10 years in current department or agency 3 13 32 42 9 0 1 51 16 138
2020 11 to 20 years in current department or agency 2 9 34 38 15 1 1 54 11 185
2020 More than 20 years in current department or agency 2 12 24 53 10 0 0 63 13 61
2019 Less than 3 years in current department or agency 4 19 33 29 14 0 1 44 23 112
2019 3 to 10 years in current department or agency 2 15 37 27 15 0 3 43 18 118
2019 11 to 20 years in current department or agency 3 14 35 32 13 1 2 46 18 177
2019 More than 20 years in current department or agency 2 8 29 34 28 0 0 62 9 49

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 22 41 21 11 3 2 0 65 14 106
2020 3 to 10 years in current department or agency 15 47 22 12 2 2 0 63 15 136
2020 11 to 20 years in current department or agency 15 42 26 9 5 2 0 59 15 184
2020 More than 20 years in current department or agency 16 41 18 18 7 0 0 57 25 61
2019 Less than 3 years in current department or agency 26 41 17 15 0 1 0 68 15 112
2019 3 to 10 years in current department or agency 11 39 28 18 4 1 0 50 22 118
2019 11 to 20 years in current department or agency 9 37 27 19 4 4 0 48 24 175
2019 More than 20 years in current department or agency 13 29 29 16 11 2 0 44 27 49

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 61 33 2 2 1 1 0 95 3 106
2020 3 to 10 years in current department or agency 48 36 10 4 2 1 0 84 6 136
2020 11 to 20 years in current department or agency 49 33 7 4 5 1 0 83 10 184
2020 More than 20 years in current department or agency 62 30 3 3 2 0 0 91 5 61
2019 Less than 3 years in current department or agency 53 31 5 9 1 2 0 85 10 112
2019 3 to 10 years in current department or agency 52 30 13 3 2 0 0 82 5 116
2019 11 to 20 years in current department or agency 45 35 10 7 4 0 0 79 11 177
2019 More than 20 years in current department or agency 60 27 5 2 4 2 0 89 6 50
2018 Less than 3 years in current department or agency 48 31 8 7 4 2 0 81 11 123
2018 3 to 10 years in current department or agency 43 41 7 5 3 0 0 84 8 111
2018 11 to 20 years in current department or agency 46 38 7 7 1 0 0 85 8 185
2018 More than 20 years in current department or agency 52 30 11 2 4 0 0 82 6 50
2017 Less than 3 years in current department or agency 55 27 10 1 3 0 3 85 4 101
2017 3 to 10 years in current department or agency 39 43 6 7 3 1 1 84 10 116
2017 11 to 20 years in current department or agency 45 36 10 6 3 1 0 82 8 196
2017 More than 20 years in current department or agency 48 34 8 8 2 0 0 82 10 40
2014 Less than 3 years in current department or agency 48 39 3 10 0 0 0 87 10 28
2014 3 to 10 years in current department or agency 50 32 9 5 4 1 0 83 9 183
2014 11 to 20 years in current department or agency 43 32 11 10 4 1 0 75 13 196
2014 More than 20 years in current department or agency 48 32 10 2 5 3 0 82 7 38

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 75 15 6 3 0 1 0 91 3 104
2020 3 to 10 years in current department or agency 63 27 6 3 1 0 0 90 4 136
2020 11 to 20 years in current department or agency 51 36 7 3 3 0 0 87 6 183
2020 More than 20 years in current department or agency 62 29 4 3 2 0 0 91 5 61
2019 Less than 3 years in current department or agency 54 40 4 2 1 0 0 94 3 112
2019 3 to 10 years in current department or agency 51 40 7 2 0 0 0 91 2 118
2019 11 to 20 years in current department or agency 49 36 6 6 3 0 0 85 9 177
2019 More than 20 years in current department or agency 63 28 2 0 4 0 3 94 4 50
2018 Less than 3 years in current department or agency 59 29 7 3 1 1 0 89 4 123
2018 3 to 10 years in current department or agency 41 48 6 3 1 0 0 90 4 111
2018 11 to 20 years in current department or agency 48 39 6 5 2 0 0 87 7 185
2018 More than 20 years in current department or agency 54 34 8 4 0 0 0 89 4 50
2017 Less than 3 years in current department or agency 60 29 8 2 1 0 0 89 3 101
2017 3 to 10 years in current department or agency 44 45 7 4 0 0 0 89 4 116
2017 11 to 20 years in current department or agency 49 38 7 4 2 0 0 87 6 196
2017 More than 20 years in current department or agency 48 30 10 10 2 0 0 78 12 40
2014 Less than 3 years in current department or agency 59 38 3 0 0 0 0 97 0 28
2014 3 to 10 years in current department or agency 46 42 6 4 1 0 0 88 6 183
2014 11 to 20 years in current department or agency 47 38 12 3 1 0 0 85 4 196
2014 More than 20 years in current department or agency 43 46 3 2 5 0 0 90 7 38

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 62 33 3 2 0 1 0 95 2 105
2020 3 to 10 years in current department or agency 49 36 9 2 2 1 1 86 4 135
2020 11 to 20 years in current department or agency 38 44 12 4 2 1 1 82 6 184
2020 More than 20 years in current department or agency 49 44 5 2 0 0 0 93 2 61
2019 Less than 3 years in current department or agency 52 32 11 3 1 2 0 85 4 112
2019 3 to 10 years in current department or agency 39 42 14 3 2 0 0 82 4 117
2019 11 to 20 years in current department or agency 40 40 12 4 3 1 0 81 7 177
2019 More than 20 years in current department or agency 50 35 4 7 4 0 0 85 11 49
2018 Less than 3 years in current department or agency 46 41 7 3 2 1 1 88 5 123
2018 3 to 10 years in current department or agency 42 41 13 3 1 0 0 83 4 111
2018 11 to 20 years in current department or agency 39 45 10 4 1 2 0 85 5 185
2018 More than 20 years in current department or agency 43 45 8 4 0 0 0 88 4 50

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 40 6 7 0 2 0 88 7 105
2020 3 to 10 years in current department or agency 36 46 11 4 1 1 0 83 6 137
2020 11 to 20 years in current department or agency 32 45 15 4 3 0 0 77 8 184
2020 More than 20 years in current department or agency 42 32 16 7 2 0 0 75 9 59
2019 Less than 3 years in current department or agency 39 47 10 3 1 0 0 86 4 110
2019 3 to 10 years in current department or agency 31 49 15 5 0 0 0 81 5 118
2019 11 to 20 years in current department or agency 35 40 13 8 3 0 0 76 11 177
2019 More than 20 years in current department or agency 45 32 10 4 6 2 0 79 11 50
2018 Less than 3 years in current department or agency 54 35 6 2 2 2 0 90 4 124
2018 3 to 10 years in current department or agency 41 41 12 5 1 1 0 82 6 111
2018 11 to 20 years in current department or agency 30 55 7 2 4 2 0 86 6 185
2018 More than 20 years in current department or agency 48 40 6 2 2 2 0 90 4 49
2017 Less than 3 years in current department or agency 54 34 6 3 2 2 0 89 5 101
2017 3 to 10 years in current department or agency 30 45 20 2 2 2 0 76 3 116
2017 11 to 20 years in current department or agency 38 44 12 3 3 1 0 82 6 196
2017 More than 20 years in current department or agency 50 33 12 3 2 0 0 83 5 40
2014 Less than 3 years in current department or agency 52 35 6 0 0 7 0 93 0 28
2014 3 to 10 years in current department or agency 42 39 11 5 2 2 0 82 6 183
2014 11 to 20 years in current department or agency 42 40 9 4 3 2 0 84 7 196
2014 More than 20 years in current department or agency 40 50 7 0 2 0 0 90 2 38

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 40 8 4 0 4 0 88 4 105
2020 3 to 10 years in current department or agency 43 44 5 5 1 2 0 88 7 136
2020 11 to 20 years in current department or agency 35 47 10 3 4 2 0 83 7 185
2020 More than 20 years in current department or agency 47 37 11 4 0 2 0 85 4 61
2019 Less than 3 years in current department or agency 53 39 4 4 1 0 0 91 4 112
2019 3 to 10 years in current department or agency 43 44 11 2 0 0 0 87 2 116
2019 11 to 20 years in current department or agency 45 40 9 3 2 1 0 85 5 176
2019 More than 20 years in current department or agency 41 34 6 4 6 10 0 82 11 50
2018 Less than 3 years in current department or agency 57 28 8 2 2 3 0 88 4 124
2018 3 to 10 years in current department or agency 38 50 8 2 1 0 0 88 3 109
2018 11 to 20 years in current department or agency 37 46 14 1 2 1 0 83 3 185
2018 More than 20 years in current department or agency 48 44 6 2 0 0 0 92 2 49
2017 Less than 3 years in current department or agency 55 32 3 3 2 5 0 92 5 101
2017 3 to 10 years in current department or agency 31 51 10 2 1 4 1 87 3 116
2017 11 to 20 years in current department or agency 36 46 11 3 2 1 0 83 5 195
2017 More than 20 years in current department or agency 48 42 5 0 2 3 0 92 2 40
2014 Less than 3 years in current department or agency 42 45 6 0 0 7 0 93 0 28
2014 3 to 10 years in current department or agency 43 36 15 3 1 2 0 81 4 183
2014 11 to 20 years in current department or agency 44 37 11 3 1 3 0 84 5 196
2014 More than 20 years in current department or agency 43 39 11 0 2 5 0 86 3 38

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 70 23 5 1 0 0 0 94 1 105
2020 3 to 10 years in current department or agency 56 35 7 1 2 0 0 91 2 138
2020 11 to 20 years in current department or agency 52 34 8 3 3 0 0 86 6 185
2020 More than 20 years in current department or agency 53 43 0 2 2 0 0 96 4 61
2019 Less than 3 years in current department or agency 66 29 2 4 0 0 0 95 4 112
2019 3 to 10 years in current department or agency 48 42 8 3 0 0 0 90 3 118
2019 11 to 20 years in current department or agency 48 34 12 3 2 0 1 82 5 176
2019 More than 20 years in current department or agency 48 23 21 2 6 0 0 71 8 50
2018 Less than 3 years in current department or agency 66 28 2 3 1 0 0 94 3 124
2018 3 to 10 years in current department or agency 43 48 7 2 0 0 0 91 2 111
2018 11 to 20 years in current department or agency 41 49 7 2 1 0 0 90 3 185
2018 More than 20 years in current department or agency 49 41 4 4 2 0 0 90 6 48
2017 Less than 3 years in current department or agency 64 29 4 0 2 0 0 94 2 101
2017 3 to 10 years in current department or agency 37 48 8 4 2 0 0 85 7 116
2017 11 to 20 years in current department or agency 45 41 8 5 2 0 0 86 6 196
2017 More than 20 years in current department or agency 48 32 15 0 5 0 0 80 5 40
2014 Less than 3 years in current department or agency 69 24 7 0 0 0 0 93 0 28
2014 3 to 10 years in current department or agency 50 38 9 2 2 0 0 88 4 182
2014 11 to 20 years in current department or agency 49 37 7 4 3 0 0 86 7 195
2014 More than 20 years in current department or agency 46 39 10 2 2 0 0 85 5 38

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 56 19 7 4 3 4 6 85 8 106
2020 3 to 10 years in current department or agency 52 23 12 4 1 7 2 82 5 138
2020 11 to 20 years in current department or agency 52 25 6 4 5 3 4 83 10 185
2020 More than 20 years in current department or agency 57 35 7 0 0 0 1 93 0 61

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 30 18 1 2 12 0 76 3 105
2020 3 to 10 years in current department or agency 37 35 9 13 1 6 0 76 15 138
2020 11 to 20 years in current department or agency 34 40 15 3 4 4 0 76 8 185
2020 More than 20 years in current department or agency 39 39 15 4 0 3 0 81 4 61

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 27 6 1 2 7 5 90 3 105
2020 3 to 10 years in current department or agency 42 35 9 4 3 3 4 82 8 138
2020 11 to 20 years in current department or agency 42 38 7 7 5 0 1 81 12 185
2020 More than 20 years in current department or agency 49 33 9 5 2 1 2 84 7 61

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 33 32 10 2 3 13 6 81 6 106
2020 3 to 10 years in current department or agency 28 29 16 9 4 6 8 66 15 138
2020 11 to 20 years in current department or agency 23 35 21 7 6 5 3 64 14 185
2020 More than 20 years in current department or agency 30 40 13 7 5 2 3 74 13 61
2019 Less than 3 years in current department or agency 32 33 11 4 4 10 6 77 10 112
2019 3 to 10 years in current department or agency 31 37 20 7 2 2 2 71 9 118
2019 11 to 20 years in current department or agency 24 36 15 9 8 4 5 66 18 177
2019 More than 20 years in current department or agency 40 31 8 8 4 7 2 78 13 50
2018 Less than 3 years in current department or agency 29 33 11 9 2 11 5 74 13 123
2018 3 to 10 years in current department or agency 23 41 20 13 0 1 2 66 13 111
2018 11 to 20 years in current department or agency 20 46 14 8 4 6 2 72 13 183
2018 More than 20 years in current department or agency 31 37 14 10 4 2 2 71 14 50
2017 Less than 3 years in current department or agency 35 26 11 5 3 6 14 76 10 101
2017 3 to 10 years in current department or agency 21 50 13 6 6 4 1 74 12 116
2017 11 to 20 years in current department or agency 24 34 14 10 7 6 5 65 20 196
2017 More than 20 years in current department or agency 38 33 7 5 8 5 5 78 14 40
2014 Less than 3 years in current department or agency 30 20 22 0 0 17 11 70 0 28
2014 3 to 10 years in current department or agency 29 34 14 9 5 3 5 69 15 183
2014 11 to 20 years in current department or agency 27 34 17 9 8 3 3 64 18 196
2014 More than 20 years in current department or agency 30 32 15 8 7 3 5 67 17 38

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 40 10 7 2 2 5 79 10 106
2020 3 to 10 years in current department or agency 25 40 18 10 5 1 1 67 15 137
2020 11 to 20 years in current department or agency 32 42 12 8 5 1 1 75 13 184
2020 More than 20 years in current department or agency 43 34 12 8 0 2 0 79 9 60
2019 Less than 3 years in current department or agency 25 40 13 10 6 4 3 70 17 112
2019 3 to 10 years in current department or agency 24 50 11 13 0 0 2 75 13 118
2019 11 to 20 years in current department or agency 27 41 16 7 5 2 2 70 13 176
2019 More than 20 years in current department or agency 35 39 9 5 9 4 0 76 14 50
2018 Less than 3 years in current department or agency 33 39 11 9 4 4 1 75 14 124
2018 3 to 10 years in current department or agency 31 43 16 7 1 2 0 75 8 112
2018 11 to 20 years in current department or agency 26 45 14 9 3 1 2 74 13 184
2018 More than 20 years in current department or agency 37 37 17 7 2 0 0 74 9 50
2017 Less than 3 years in current department or agency 32 40 12 8 2 7 0 77 10 101
2017 3 to 10 years in current department or agency 23 50 19 7 2 0 0 73 9 115
2017 11 to 20 years in current department or agency 36 43 9 7 3 1 1 80 10 196
2017 More than 20 years in current department or agency 45 30 13 10 3 0 0 74 13 40
2014 Less than 3 years in current department or agency 48 46 3 0 0 3 0 97 0 28
2014 3 to 10 years in current department or agency 39 43 8 6 3 1 0 83 9 183
2014 11 to 20 years in current department or agency 37 44 11 5 2 1 0 82 7 196
2014 More than 20 years in current department or agency 35 42 16 7 0 0 0 77 7 38

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 47 8 1 1 2 0 90 2 105
2020 3 to 10 years in current department or agency 30 42 18 8 1 1 0 73 9 138
2020 11 to 20 years in current department or agency 30 44 16 5 4 0 0 74 9 183
2020 More than 20 years in current department or agency 34 43 15 9 0 0 0 76 9 61
2019 Less than 3 years in current department or agency 39 34 14 8 1 4 0 76 10 111
2019 3 to 10 years in current department or agency 31 42 18 8 0 1 0 74 9 117
2019 11 to 20 years in current department or agency 27 39 27 4 3 0 0 66 7 177
2019 More than 20 years in current department or agency 27 44 16 2 10 0 0 71 12 50
2018 Less than 3 years in current department or agency 34 43 14 5 2 1 0 78 7 124
2018 3 to 10 years in current department or agency 28 43 23 5 1 0 0 71 6 111
2018 11 to 20 years in current department or agency 23 48 19 6 3 0 0 72 9 183
2018 More than 20 years in current department or agency 41 33 20 2 4 0 0 74 6 49

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 24 24 17 9 7 13 6 60 20 105
2020 3 to 10 years in current department or agency 18 26 23 15 7 9 1 49 25 136
2020 11 to 20 years in current department or agency 21 29 18 14 11 7 1 54 27 185
2020 More than 20 years in current department or agency 16 31 22 18 5 5 3 51 25 61
2019 Less than 3 years in current department or agency 20 20 20 14 10 12 5 48 28 112
2019 3 to 10 years in current department or agency 17 29 18 17 11 7 1 50 31 118
2019 11 to 20 years in current department or agency 12 31 23 13 13 6 2 48 28 177
2019 More than 20 years in current department or agency 23 20 20 9 20 5 2 47 32 50
2018 Less than 3 years in current department or agency 17 23 17 13 7 19 5 52 26 124
2018 3 to 10 years in current department or agency 19 26 17 17 10 8 3 51 31 112
2018 11 to 20 years in current department or agency 9 28 29 14 10 10 1 41 27 184
2018 More than 20 years in current department or agency 22 30 27 8 10 4 0 54 18 50
2017 Less than 3 years in current department or agency 24 16 18 12 4 16 8 53 22 101
2017 3 to 10 years in current department or agency 8 29 15 24 11 11 2 43 40 114
2017 11 to 20 years in current department or agency 14 28 20 13 15 7 4 46 31 196
2017 More than 20 years in current department or agency 25 15 15 19 13 13 0 46 37 40
2014 Less than 3 years in current department or agency 34 13 16 13 3 16 5 60 20 28
2014 3 to 10 years in current department or agency 14 28 19 18 10 9 2 47 32 183
2014 11 to 20 years in current department or agency 15 27 19 13 14 10 1 47 31 196
2014 More than 20 years in current department or agency 19 32 22 12 10 5 0 54 23 38

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 42 5 8 0 0 0 87 8 106
2020 3 to 10 years in current department or agency 37 48 4 11 0 0 0 85 11 138
2020 11 to 20 years in current department or agency 38 51 5 5 1 0 0 89 6 184
2020 More than 20 years in current department or agency 48 30 10 12 0 0 0 78 12 60

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 28 43 13 13 3 0 0 71 16 106
2020 3 to 10 years in current department or agency 23 45 14 14 3 0 0 69 17 138
2020 11 to 20 years in current department or agency 36 38 14 10 3 0 0 74 13 183
2020 More than 20 years in current department or agency 33 34 13 16 2 0 2 68 19 60
2019 Less than 3 years in current department or agency 43 43 6 4 3 0 0 86 7 112
2019 3 to 10 years in current department or agency 53 39 4 4 0 0 0 92 4 117
2019 11 to 20 years in current department or agency 52 40 3 4 2 0 0 91 5 177
2019 More than 20 years in current department or agency 72 24 2 0 3 0 0 95 3 49
2017 Less than 3 years in current department or agency 50 28 8 10 4 0 0 78 15 101
2017 3 to 10 years in current department or agency 43 38 8 6 5 0 0 81 11 116
2017 11 to 20 years in current department or agency 53 37 8 2 1 0 0 89 3 196
2017 More than 20 years in current department or agency 73 23 2 2 0 0 0 96 2 39
2014 Less than 3 years in current department or agency 48 38 9 6 0 0 0 85 6 28
2014 3 to 10 years in current department or agency 48 39 6 6 1 0 0 87 7 183
2014 11 to 20 years in current department or agency 54 34 4 5 4 0 0 88 9 196
2014 More than 20 years in current department or agency 64 28 3 0 5 0 0 92 5 38

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 37 11 5 1 0 0 83 6 106
2020 3 to 10 years in current department or agency 36 45 11 5 1 1 1 83 6 138
2020 11 to 20 years in current department or agency 42 39 11 7 1 0 0 81 8 184
2020 More than 20 years in current department or agency 50 35 14 2 0 0 0 85 2 59
2019 Less than 3 years in current department or agency 56 33 7 3 0 0 1 90 3 110
2019 3 to 10 years in current department or agency 55 38 3 4 0 0 0 93 4 117
2019 11 to 20 years in current department or agency 57 34 4 3 2 0 0 91 5 176
2019 More than 20 years in current department or agency 65 27 6 2 0 0 0 92 2 49
2017 Less than 3 years in current department or agency 64 29 4 1 2 0 0 93 3 101
2017 3 to 10 years in current department or agency 57 36 3 2 2 0 0 93 3 115
2017 11 to 20 years in current department or agency 62 35 3 1 0 0 0 97 1 196
2017 More than 20 years in current department or agency 68 30 3 0 0 0 0 97 0 40
2014 Less than 3 years in current department or agency 44 45 10 0 0 0 0 90 0 28
2014 3 to 10 years in current department or agency 53 34 7 4 0 1 1 88 4 182
2014 11 to 20 years in current department or agency 57 35 4 4 1 0 1 92 4 195
2014 More than 20 years in current department or agency 43 49 3 5 0 0 0 92 5 38

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 79 18 2 1 0 0 0 97 1 106
2020 3 to 10 years in current department or agency 66 27 4 1 0 1 1 94 1 137
2020 11 to 20 years in current department or agency 64 27 4 3 0 1 0 93 3 184
2020 More than 20 years in current department or agency 67 25 5 2 0 2 0 93 2 61
2017 Less than 3 years in current department or agency 65 27 2 2 0 2 3 97 2 101
2017 3 to 10 years in current department or agency 57 31 5 6 1 0 0 88 7 115
2017 11 to 20 years in current department or agency 54 31 9 4 1 0 2 87 4 196
2017 More than 20 years in current department or agency 60 35 5 0 0 0 0 95 0 40
2014 Less than 3 years in current department or agency 53 34 6 6 0 0 0 88 6 28
2014 3 to 10 years in current department or agency 57 32 7 3 0 0 0 89 4 182
2014 11 to 20 years in current department or agency 56 31 5 6 0 0 2 89 6 196
2014 More than 20 years in current department or agency 67 23 0 8 0 3 0 92 8 38

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 76 17 4 2 0 1 0 94 2 105
2020 3 to 10 years in current department or agency 63 30 5 1 0 2 0 94 1 138
2020 11 to 20 years in current department or agency 62 32 5 1 0 0 0 94 1 185
2020 More than 20 years in current department or agency 59 37 3 1 0 0 0 95 1 61
2019 Less than 3 years in current department or agency 71 20 7 0 1 1 0 92 1 112
2019 3 to 10 years in current department or agency 63 26 7 1 1 1 1 91 2 117
2019 11 to 20 years in current department or agency 68 23 5 1 1 2 0 93 2 177
2019 More than 20 years in current department or agency 54 27 13 2 0 5 0 84 2 50

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 7 93 138
2020 11 to 20 years in current department or agency 14 86 184
2019 Less than 3 years in current department or agency 5 95 112
2019 3 to 10 years in current department or agency 7 93 118
2019 11 to 20 years in current department or agency 13 87 177
2019 More than 20 years in current department or agency 18 82 50
2018 Less than 3 years in current department or agency 14 86 123
2018 3 to 10 years in current department or agency 8 92 112
2018 11 to 20 years in current department or agency 12 88 186
2018 More than 20 years in current department or agency 12 88 50

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 48 52 10
2020 11 to 20 years in current department or agency 49 51 25
2019 11 to 20 years in current department or agency 48 52 23
2018 Less than 3 years in current department or agency 46 54 17
2018 11 to 20 years in current department or agency 41 59 24

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 72 28 25
2019 11 to 20 years in current department or agency 65 35 23
2018 Less than 3 years in current department or agency 49 51 17
2018 11 to 20 years in current department or agency 54 46 24

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 0 100 23
2018 Less than 3 years in current department or agency 0 100 17

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 10
2020 11 to 20 years in current department or agency 0 100 25
2019 11 to 20 years in current department or agency 0 100 23
2018 Less than 3 years in current department or agency 0 100 17
2018 11 to 20 years in current department or agency 0 100 24

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 0 100 23

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 0 100 25
2018 Less than 3 years in current department or agency 0 100 17
2018 11 to 20 years in current department or agency 0 100 24

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 10
2020 11 to 20 years in current department or agency 0 100 25

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 45 55 25
2019 11 to 20 years in current department or agency 40 60 23
2018 Less than 3 years in current department or agency 38 62 17
2018 11 to 20 years in current department or agency 48 52 24

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 48 52 25
2019 11 to 20 years in current department or agency 44 56 23
2018 Less than 3 years in current department or agency 38 62 17
2018 11 to 20 years in current department or agency 37 63 24

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 71 29 25
2019 11 to 20 years in current department or agency 54 46 23
2018 Less than 3 years in current department or agency 43 57 17
2018 11 to 20 years in current department or agency 46 54 24

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 51 49 25
2019 11 to 20 years in current department or agency 39 61 23
2018 11 to 20 years in current department or agency 43 57 24

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 35 65 25
2019 11 to 20 years in current department or agency 22 78 23
2018 Less than 3 years in current department or agency 32 68 17
2018 11 to 20 years in current department or agency 24 76 24

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 51 49 10
2020 11 to 20 years in current department or agency 69 31 25
2019 11 to 20 years in current department or agency 64 36 23
2018 Less than 3 years in current department or agency 56 44 17
2018 11 to 20 years in current department or agency 50 50 24

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 10
2020 11 to 20 years in current department or agency 49 51 25
2019 11 to 20 years in current department or agency 38 62 23
2018 Less than 3 years in current department or agency 29 71 17

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 10
2020 11 to 20 years in current department or agency 0 100 25
2019 11 to 20 years in current department or agency 0 100 23
2018 Less than 3 years in current department or agency 0 100 17
2018 11 to 20 years in current department or agency 0 100 24

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in current department or agency 0 100 24

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 0 100 17
2018 11 to 20 years in current department or agency 22 78 24

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 43 57 25
2019 11 to 20 years in current department or agency 43 57 23
2018 Less than 3 years in current department or agency 39 61 17

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 25 75 25
2018 11 to 20 years in current department or agency 21 79 24

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 10

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 60 40 25
2019 11 to 20 years in current department or agency 62 38 23
2018 Less than 3 years in current department or agency 51 49 17
2018 11 to 20 years in current department or agency 72 28 24

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 52 48 25
2019 11 to 20 years in current department or agency 22 78 23
2018 Less than 3 years in current department or agency 37 63 17
2018 11 to 20 years in current department or agency 29 71 24

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 24 76 25

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 10
2019 11 to 20 years in current department or agency 0 100 23
2018 Less than 3 years in current department or agency 0 100 17

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 32 68 25
2019 11 to 20 years in current department or agency 31 69 23

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 22 78 23

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 10

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 10

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 0 100 23

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 32 68 17

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 26 74 23
2018 11 to 20 years in current department or agency 23 77 23

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 0 100 17

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 50 50 10
2019 11 to 20 years in current department or agency 42 58 23
2018 Less than 3 years in current department or agency 39 61 17
2018 11 to 20 years in current department or agency 52 48 23

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 0 100 17
2018 11 to 20 years in current department or agency 0 100 23

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 51 49 10
2019 11 to 20 years in current department or agency 57 43 23
2018 11 to 20 years in current department or agency 49 51 23

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 10
2019 11 to 20 years in current department or agency 0 100 23
2018 11 to 20 years in current department or agency 0 100 23

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 10

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 19 12 12 5 1 37 15 64 11 106
2020 3 to 10 years in current department or agency 17 10 19 6 4 36 8 48 18 137
2020 11 to 20 years in current department or agency 13 20 19 5 7 31 4 52 18 185
2020 More than 20 years in current department or agency 21 24 13 11 7 20 3 59 24 61
2019 Less than 3 years in current department or agency 18 11 16 8 2 34 12 53 17 112
2019 3 to 10 years in current department or agency 14 17 18 11 2 26 13 50 20 117
2019 11 to 20 years in current department or agency 12 22 17 10 5 29 6 51 23 177
2019 More than 20 years in current department or agency 20 15 17 8 10 21 9 51 26 50
2018 Less than 3 years in current department or agency 17 16 17 2 1 43 4 62 6 123
2018 3 to 10 years in current department or agency 12 15 21 8 5 34 4 45 22 111
2018 11 to 20 years in current department or agency 14 16 21 5 8 31 5 47 21 184
2018 More than 20 years in current department or agency 22 19 20 6 2 25 6 59 12 50
2017 Less than 3 years in current department or agency 11 6 12 2 3 47 19 51 13 100
2017 3 to 10 years in current department or agency 8 19 16 12 6 30 9 44 30 116
2017 11 to 20 years in current department or agency 15 21 12 6 6 33 6 59 21 196
2017 More than 20 years in current department or agency 33 20 5 5 5 25 7 79 15 40
2014 Less than 3 years in current department or agency 23 6 14 10 0 41 6 55 18 28
2014 3 to 10 years in current department or agency 14 16 17 6 5 36 6 52 19 182
2014 11 to 20 years in current department or agency 14 22 18 10 5 27 6 52 21 196
2014 More than 20 years in current department or agency 27 21 11 13 5 20 3 63 23 38

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 27 10 4 1 16 2 82 5 106
2020 3 to 10 years in current department or agency 30 35 14 7 3 9 1 73 12 138
2020 11 to 20 years in current department or agency 32 39 16 5 4 4 1 74 10 184
2020 More than 20 years in current department or agency 44 31 11 7 4 3 0 77 11 61
2019 Less than 3 years in current department or agency 31 32 18 4 3 11 2 72 7 111
2019 3 to 10 years in current department or agency 31 36 21 6 1 4 0 71 8 118
2019 11 to 20 years in current department or agency 30 43 15 5 2 4 0 76 8 177
2019 More than 20 years in current department or agency 32 27 24 8 4 2 4 63 12 50
2018 Less than 3 years in current department or agency 36 27 13 4 1 18 1 79 5 123
2018 3 to 10 years in current department or agency 26 41 15 10 2 4 2 71 13 111
2018 11 to 20 years in current department or agency 28 38 17 8 3 5 1 70 12 185
2018 More than 20 years in current department or agency 38 48 8 4 0 2 0 88 4 49
2017 Less than 3 years in current department or agency 32 29 13 1 2 22 2 79 3 100
2017 3 to 10 years in current department or agency 20 50 14 7 2 5 1 75 10 116
2017 11 to 20 years in current department or agency 29 41 17 6 3 4 0 73 10 196
2017 More than 20 years in current department or agency 43 32 5 10 2 7 0 81 13 40
2014 Less than 3 years in current department or agency 45 22 13 3 0 17 0 80 4 28
2014 3 to 10 years in current department or agency 32 40 15 6 2 5 0 76 8 182
2014 11 to 20 years in current department or agency 32 45 10 4 5 4 0 81 9 196
2014 More than 20 years in current department or agency 40 31 13 5 5 6 0 76 10 38

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 8 92 138
2020 11 to 20 years in current department or agency 7 93 183
2019 Less than 3 years in current department or agency 7 93 112
2019 11 to 20 years in current department or agency 8 92 177
2018 Less than 3 years in current department or agency 4 96 124
2018 11 to 20 years in current department or agency 5 95 186

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 49 51 12

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 0 100 12
2019 11 to 20 years in current department or agency 0 100 13
2018 11 to 20 years in current department or agency 0 100 10

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 0 100 12
2019 11 to 20 years in current department or agency 0 100 13
2018 11 to 20 years in current department or agency 0 100 10

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 11

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 0 100 12
2018 11 to 20 years in current department or agency 0 100 10

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 58 42 12
2019 11 to 20 years in current department or agency 41 59 13

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 49 51 12

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 11
2019 11 to 20 years in current department or agency 0 100 13
2018 11 to 20 years in current department or agency 0 100 10

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 43 57 13

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 11
2018 11 to 20 years in current department or agency 0 100 10

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 0 100 12
2019 11 to 20 years in current department or agency 0 100 13
2018 11 to 20 years in current department or agency 0 100 10

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 0 100 12
2019 11 to 20 years in current department or agency 0 100 13
2018 11 to 20 years in current department or agency 0 100 10

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 0 100 13
2018 11 to 20 years in current department or agency 0 100 10

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in current department or agency 0 100 10

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 0 100 12
2019 11 to 20 years in current department or agency 0 100 13
2018 11 to 20 years in current department or agency 0 100 10

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 0 100 12
2019 11 to 20 years in current department or agency 0 100 13
2018 11 to 20 years in current department or agency 0 100 10

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 0 100 12

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 49 51 12
2018 11 to 20 years in current department or agency 49 51 10

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 0 100 12

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 11

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 11

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 11

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 0 100 12

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 42 58 12
2019 11 to 20 years in current department or agency 60 40 12

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 11

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 11

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 22 13 11 1 1 38 14 74 4 106
2020 3 to 10 years in current department or agency 17 16 16 4 3 38 6 58 13 138
2020 11 to 20 years in current department or agency 19 19 18 3 6 35 1 59 13 183
2020 More than 20 years in current department or agency 27 25 12 3 2 25 5 75 8 60
2019 Less than 3 years in current department or agency 17 15 17 3 2 37 10 60 8 112
2019 3 to 10 years in current department or agency 13 19 19 5 0 32 13 57 8 117
2019 11 to 20 years in current department or agency 16 20 18 4 3 36 3 58 12 176
2019 More than 20 years in current department or agency 21 16 12 5 8 29 9 59 21 49
2018 Less than 3 years in current department or agency 22 10 15 1 2 46 5 65 6 124
2018 3 to 10 years in current department or agency 16 13 19 4 3 42 4 54 12 112
2018 11 to 20 years in current department or agency 14 20 19 3 2 38 5 60 8 186
2018 More than 20 years in current department or agency 20 21 8 4 2 42 4 76 10 50
2017 Less than 3 years in current department or agency 16 5 15 3 2 44 15 50 13 101
2017 3 to 10 years in current department or agency 8 15 18 3 0 49 7 52 7 116
2017 11 to 20 years in current department or agency 17 20 17 1 4 35 5 62 9 195
2017 More than 20 years in current department or agency 33 12 18 3 2 27 5 67 7 40
2014 Less than 3 years in current department or agency 23 10 6 0 0 46 16 84 0 28
2014 3 to 10 years in current department or agency 15 15 15 2 1 46 7 62 6 182
2014 11 to 20 years in current department or agency 13 19 15 2 3 45 4 62 10 196
2014 More than 20 years in current department or agency 27 8 16 5 2 23 18 60 13 38

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 30 10 3 0 13 1 85 3 105
2020 3 to 10 years in current department or agency 33 34 17 5 2 8 1 74 8 137
2020 11 to 20 years in current department or agency 33 39 13 4 5 7 1 77 9 185
2020 More than 20 years in current department or agency 52 34 7 3 2 1 0 88 5 60
2019 Less than 3 years in current department or agency 36 32 13 3 2 13 2 79 5 112
2019 3 to 10 years in current department or agency 31 41 15 4 0 9 0 80 4 117
2019 11 to 20 years in current department or agency 31 42 12 3 3 8 0 79 7 177
2019 More than 20 years in current department or agency 34 27 18 4 6 10 2 69 11 50
2018 Less than 3 years in current department or agency 37 29 15 2 1 14 2 79 3 123
2018 3 to 10 years in current department or agency 27 42 18 3 3 5 2 74 6 111
2018 11 to 20 years in current department or agency 31 36 17 4 2 10 1 75 7 186
2018 More than 20 years in current department or agency 35 38 13 4 2 7 0 79 6 50
2017 Less than 3 years in current department or agency 42 18 11 2 2 20 5 80 4 101
2017 3 to 10 years in current department or agency 27 47 14 2 0 10 0 83 2 116
2017 11 to 20 years in current department or agency 31 41 15 2 3 8 0 79 5 195
2017 More than 20 years in current department or agency 43 32 8 8 2 7 0 81 11 40
2014 Less than 3 years in current department or agency 35 24 3 3 0 27 8 90 5 28
2014 3 to 10 years in current department or agency 30 32 14 3 1 17 2 76 6 182
2014 11 to 20 years in current department or agency 29 39 14 3 1 14 1 80 4 196
2014 More than 20 years in current department or agency 35 33 16 3 2 8 2 77 6 38

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 6 94 105
2020 3 to 10 years in current department or agency 7 93 138
2020 11 to 20 years in current department or agency 4 96 185
2020 More than 20 years in current department or agency 5 95 61

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 6 94 106
2020 3 to 10 years in current department or agency 9 91 138
2020 11 to 20 years in current department or agency 11 89 185
2020 More than 20 years in current department or agency 9 91 61
2019 Less than 3 years in current department or agency 7 93 112
2019 3 to 10 years in current department or agency 9 91 116
2019 11 to 20 years in current department or agency 14 86 177
2019 More than 20 years in current department or agency 5 95 50
2017 Less than 3 years in current department or agency 9 91 101
2017 3 to 10 years in current department or agency 12 88 116
2017 11 to 20 years in current department or agency 11 89 194
2014 3 to 10 years in current department or agency 11 89 183
2014 11 to 20 years in current department or agency 7 93 195

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 30 70 13
2020 11 to 20 years in current department or agency 52 48 19

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 76 24 13
2020 11 to 20 years in current department or agency 80 20 20
2019 3 to 10 years in current department or agency 81 19 11
2019 11 to 20 years in current department or agency 81 19 25
2017 Less than 3 years in current department or agency 91 9 11
2017 3 to 10 years in current department or agency 72 28 14
2017 11 to 20 years in current department or agency 80 20 21
2014 3 to 10 years in current department or agency 86 14 20
2014 11 to 20 years in current department or agency 85 15 14

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in current department or agency 49 31 20 0 0 0 0 80 0 10
2020 11 to 20 years in current department or agency 57 24 7 6 7 0 0 81 12 16
2019 11 to 20 years in current department or agency 56 30 5 5 0 4 0 89 5 20
2017 Less than 3 years in current department or agency 80 9 11 0 0 0 0 89 0 10
2017 3 to 10 years in current department or agency 71 29 0 0 0 0 0 100 0 10
2017 11 to 20 years in current department or agency 45 24 13 18 0 0 0 69 18 17
2014 3 to 10 years in current department or agency 58 12 18 5 6 0 0 71 11 17
2014 11 to 20 years in current department or agency 48 35 9 9 0 0 0 83 9 12

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 30 7 6 0 2 5 86 6 105
2020 3 to 10 years in current department or agency 45 35 10 4 1 1 4 85 5 138
2020 11 to 20 years in current department or agency 46 38 6 4 2 0 4 88 6 184
2020 More than 20 years in current department or agency 45 40 7 2 0 2 5 91 2 60
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 45 4 4 2 3 0 90 6 105
2020 3 to 10 years in current department or agency 36 34 13 10 3 4 0 73 13 138
2020 11 to 20 years in current department or agency 35 40 16 5 3 1 0 76 8 183
2020 More than 20 years in current department or agency 41 39 16 2 2 0 0 80 4 61

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 39 1 5 0 1 0 94 5 105
2020 3 to 10 years in current department or agency 43 42 8 7 0 1 0 85 7 138
2020 11 to 20 years in current department or agency 45 41 8 3 3 0 0 85 7 185
2020 More than 20 years in current department or agency 52 34 5 7 1 0 0 86 8 61

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 39 5 6 1 1 0 88 7 105
2020 3 to 10 years in current department or agency 40 38 13 6 2 1 0 78 8 137
2020 11 to 20 years in current department or agency 47 39 4 8 2 0 0 86 10 184
2020 More than 20 years in current department or agency 53 33 5 7 1 0 0 86 8 61

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 40 7 2 0 2 5 90 3 104
2020 3 to 10 years in current department or agency 40 43 10 4 1 1 1 84 5 138
2020 11 to 20 years in current department or agency 41 39 15 3 1 0 1 81 4 185
2020 More than 20 years in current department or agency 45 29 14 7 2 0 3 77 9 61

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 59 33 3 2 0 2 2 95 2 104
2020 3 to 10 years in current department or agency 49 38 9 2 0 1 1 88 2 138
2020 11 to 20 years in current department or agency 50 36 8 1 2 1 2 88 3 184
2020 More than 20 years in current department or agency 55 25 12 5 0 2 2 82 5 61

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 77 18 2 1 0 2 0 97 1 105
2020 3 to 10 years in current department or agency 74 19 2 0 0 4 1 98 0 137
2020 11 to 20 years in current department or agency 74 21 3 0 0 2 0 97 0 183
2020 More than 20 years in current department or agency 86 10 2 0 0 2 0 98 0 59

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 57 33 6 2 0 2 0 92 2 105
2020 3 to 10 years in current department or agency 52 39 5 2 0 1 0 92 2 136
2020 11 to 20 years in current department or agency 52 35 8 4 0 1 0 88 4 184
2020 More than 20 years in current department or agency 64 31 5 0 0 0 0 95 0 61

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 61 29 6 3 1 0 0 90 4 105
2020 3 to 10 years in current department or agency 51 32 10 4 2 0 0 83 6 138
2020 11 to 20 years in current department or agency 49 35 5 6 3 0 1 85 9 184
2020 More than 20 years in current department or agency 59 26 10 5 0 0 0 85 5 61

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 62 31 7 0 0 0 0 93 0 104
2020 3 to 10 years in current department or agency 57 31 4 4 2 2 0 89 7 138
2020 11 to 20 years in current department or agency 60 28 8 2 1 1 1 89 3 184
2020 More than 20 years in current department or agency 65 25 5 3 2 0 0 90 5 61

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 84 16 12
2020 3 to 10 years in current department or agency 98 2 45
2020 11 to 20 years in current department or agency 100 0 87
2020 More than 20 years in current department or agency 100 0 41

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 33 21 18 28 0 0 0 54 28 10
2020 3 to 10 years in current department or agency 11 35 25 22 5 0 2 46 28 44
2020 11 to 20 years in current department or agency 9 41 26 17 7 0 0 50 24 87
2020 More than 20 years in current department or agency 18 29 32 17 5 0 0 46 22 41

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 42 4 2 1 1 0 93 3 105
2020 3 to 10 years in current department or agency 44 41 8 4 0 2 0 88 4 138
2020 11 to 20 years in current department or agency 50 39 6 3 1 1 0 90 4 185
2020 More than 20 years in current department or agency 52 41 5 0 2 0 0 93 2 61
2019 Less than 3 years in current department or agency 39 40 15 3 3 0 0 79 6 111
2019 3 to 10 years in current department or agency 32 49 15 3 1 0 0 81 4 117
2019 11 to 20 years in current department or agency 35 48 12 3 1 1 0 83 4 174
2019 More than 20 years in current department or agency 31 51 12 0 0 4 2 88 0 50
2018 Less than 3 years in current department or agency 34 40 11 7 2 6 0 79 9 124
2018 3 to 10 years in current department or agency 32 49 15 4 0 0 0 81 4 111
2018 11 to 20 years in current department or agency 30 49 13 5 1 2 0 81 6 185
2018 More than 20 years in current department or agency 33 55 8 2 0 2 0 90 2 50
2017 Less than 3 years in current department or agency 34 32 16 6 3 7 3 73 10 101
2017 3 to 10 years in current department or agency 27 45 18 7 2 2 0 73 9 116
2017 11 to 20 years in current department or agency 23 58 11 5 0 3 0 83 5 196
2017 More than 20 years in current department or agency 49 41 5 4 0 0 0 90 4 39

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 28 12 8 2 0 0 79 10 105
2020 3 to 10 years in current department or agency 37 35 12 10 6 0 0 72 16 136
2020 11 to 20 years in current department or agency 36 39 10 7 8 0 0 74 15 185
2020 More than 20 years in current department or agency 51 29 8 8 4 0 0 80 12 61

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 56 33 8 2 0 1 1 90 2 104
2020 3 to 10 years in current department or agency 43 38 9 4 3 2 1 83 7 137
2020 11 to 20 years in current department or agency 50 33 9 5 3 1 0 84 8 185
2020 More than 20 years in current department or agency 54 27 13 4 2 0 0 82 5 61

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 36 10 7 0 3 0 83 7 105
2020 3 to 10 years in current department or agency 30 44 17 6 2 2 0 75 8 138
2020 11 to 20 years in current department or agency 31 41 16 7 4 0 0 73 12 183
2020 More than 20 years in current department or agency 40 33 11 13 3 0 0 73 16 61
2019 Less than 3 years in current department or agency 36 42 13 9 2 0 0 77 10 112
2019 3 to 10 years in current department or agency 23 42 23 9 2 1 0 65 12 118
2019 11 to 20 years in current department or agency 22 44 19 10 3 1 0 67 14 176
2019 More than 20 years in current department or agency 33 25 17 18 6 2 0 59 24 50
2018 Less than 3 years in current department or agency 32 41 17 4 4 2 0 74 9 124
2018 3 to 10 years in current department or agency 21 40 24 13 2 0 0 61 15 112
2018 11 to 20 years in current department or agency 19 41 20 13 3 3 0 63 16 185
2018 More than 20 years in current department or agency 24 45 17 8 6 0 0 69 14 49
2017 Less than 3 years in current department or agency 35 38 15 9 2 1 0 74 11 101
2017 3 to 10 years in current department or agency 14 39 25 16 5 1 0 53 21 116
2017 11 to 20 years in current department or agency 12 44 21 15 6 1 0 57 22 196
2017 More than 20 years in current department or agency 28 31 8 24 9 0 0 59 33 39

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 55 9 0 0 0 0 91 0 12
2020 3 to 10 years in current department or agency 22 54 14 9 0 2 0 77 9 45
2020 11 to 20 years in current department or agency 16 52 19 9 3 1 0 69 12 86
2020 More than 20 years in current department or agency 29 41 20 7 0 3 0 73 7 41
2019 Less than 3 years in current department or agency 19 34 36 6 6 0 0 53 11 16
2019 3 to 10 years in current department or agency 20 53 11 5 2 2 6 80 8 39
2019 11 to 20 years in current department or agency 13 57 14 7 2 0 7 75 10 83
2019 More than 20 years in current department or agency 31 51 3 3 6 3 3 87 9 32

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 29 13 8 4 0 1 75 12 106
2020 3 to 10 years in current department or agency 39 31 17 9 3 0 1 71 13 138
2020 11 to 20 years in current department or agency 36 30 15 10 8 0 1 67 19 184
2020 More than 20 years in current department or agency 63 19 10 3 5 0 0 81 9 61

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 32 13 5 5 0 1 78 9 105
2020 3 to 10 years in current department or agency 50 31 9 6 4 0 0 81 10 136
2020 11 to 20 years in current department or agency 59 25 8 5 1 0 1 86 6 181
2020 More than 20 years in current department or agency 56 25 13 7 0 0 0 81 7 61
2019 Less than 3 years in current department or agency 29 31 14 9 15 0 2 61 25 112
2019 3 to 10 years in current department or agency 44 29 14 6 5 1 1 74 11 118
2019 11 to 20 years in current department or agency 50 30 12 4 2 0 1 81 7 174
2019 More than 20 years in current department or agency 75 10 2 6 4 2 2 87 11 50
2018 Less than 3 years in current department or agency 33 25 20 8 11 2 1 60 20 124
2018 3 to 10 years in current department or agency 37 35 19 5 3 0 2 74 8 111
2018 11 to 20 years in current department or agency 48 29 10 7 2 1 4 81 9 186
2018 More than 20 years in current department or agency 61 19 11 2 6 0 2 82 7 50
2017 Less than 3 years in current department or agency 38 17 21 8 10 4 2 58 20 101
2017 3 to 10 years in current department or agency 40 32 12 10 3 1 3 74 14 116
2017 11 to 20 years in current department or agency 53 27 8 6 2 0 3 83 8 194
2017 More than 20 years in current department or agency 71 10 10 5 2 0 3 83 7 39

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 15 21 29 15 18 0 1 37 34 106
2020 3 to 10 years in current department or agency 8 21 27 23 21 0 0 29 45 137
2020 11 to 20 years in current department or agency 9 19 25 27 20 0 0 28 47 185
2020 More than 20 years in current department or agency 17 17 30 16 19 0 0 35 35 61
2019 Less than 3 years in current department or agency 17 36 27 13 6 0 1 54 19 112
2019 3 to 10 years in current department or agency 13 24 23 25 15 0 0 36 40 118
2019 11 to 20 years in current department or agency 11 14 33 26 16 0 0 25 42 175
2019 More than 20 years in current department or agency 25 17 30 14 13 0 0 43 27 50
2018 Less than 3 years in current department or agency 17 34 25 15 7 1 0 52 23 124
2018 3 to 10 years in current department or agency 6 22 35 19 18 0 0 28 37 111
2018 11 to 20 years in current department or agency 9 22 33 18 16 0 2 32 34 185
2018 More than 20 years in current department or agency 13 31 31 11 14 0 0 44 25 50
2017 Less than 3 years in current department or agency 17 36 25 12 7 1 2 55 20 101
2017 3 to 10 years in current department or agency 9 20 26 25 19 0 1 29 45 116
2017 11 to 20 years in current department or agency 8 24 28 23 16 0 1 32 40 195
2017 More than 20 years in current department or agency 18 20 27 18 8 0 8 42 29 39

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 23 30 27 12 7 0 1 54 19 106
2020 3 to 10 years in current department or agency 17 22 30 18 12 0 1 40 30 137
2020 11 to 20 years in current department or agency 13 26 29 20 11 0 1 40 31 185
2020 More than 20 years in current department or agency 16 25 37 6 17 0 0 41 23 60
2019 Less than 3 years in current department or agency 28 34 22 11 3 0 2 63 15 111
2019 3 to 10 years in current department or agency 14 35 32 8 11 0 0 49 18 118
2019 11 to 20 years in current department or agency 14 27 24 25 10 0 1 41 34 175
2019 More than 20 years in current department or agency 19 38 17 17 10 0 0 56 27 50
2018 Less than 3 years in current department or agency 29 37 18 12 4 0 1 66 16 124
2018 3 to 10 years in current department or agency 10 32 34 12 11 0 0 43 23 110
2018 11 to 20 years in current department or agency 12 22 36 17 10 0 2 36 28 183
2018 More than 20 years in current department or agency 13 28 33 13 10 0 2 42 24 50
2017 Less than 3 years in current department or agency 29 28 27 9 3 0 3 59 13 100
2017 3 to 10 years in current department or agency 13 27 30 19 10 0 1 40 30 114
2017 11 to 20 years in current department or agency 13 23 27 24 11 0 2 36 36 196
2017 More than 20 years in current department or agency 13 41 12 21 11 0 3 55 32 39

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 16 24 25 18 14 0 1 41 33 105
2020 3 to 10 years in current department or agency 16 23 21 20 19 1 1 39 40 137
2020 11 to 20 years in current department or agency 11 19 28 20 19 1 2 31 40 183
2020 More than 20 years in current department or agency 12 18 31 16 22 0 0 30 38 61
2019 Less than 3 years in current department or agency 22 29 22 15 9 0 3 53 25 112
2019 3 to 10 years in current department or agency 13 27 25 17 18 0 0 40 36 118
2019 11 to 20 years in current department or agency 11 17 28 27 15 0 2 28 43 174
2019 More than 20 years in current department or agency 14 23 26 19 17 0 0 38 36 49
2018 Less than 3 years in current department or agency 25 29 21 12 11 1 1 55 24 123
2018 3 to 10 years in current department or agency 7 30 27 19 17 0 1 37 36 111
2018 11 to 20 years in current department or agency 11 20 31 19 14 2 3 33 35 183
2018 More than 20 years in current department or agency 8 29 35 15 13 0 0 37 29 50
2017 Less than 3 years in current department or agency 31 19 27 14 4 0 4 53 19 101
2017 3 to 10 years in current department or agency 8 22 29 24 16 1 1 30 41 116
2017 11 to 20 years in current department or agency 10 19 31 22 15 0 3 29 39 196
2017 More than 20 years in current department or agency 10 30 20 18 18 0 5 42 37 40

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 32 17 10 6 0 2 67 16 105
2020 3 to 10 years in current department or agency 28 25 23 11 11 0 2 54 22 137
2020 11 to 20 years in current department or agency 28 26 22 13 9 0 1 55 23 183
2020 More than 20 years in current department or agency 27 26 25 11 10 0 2 54 21 61
2019 Less than 3 years in current department or agency 48 29 14 5 1 0 3 79 6 112
2019 3 to 10 years in current department or agency 30 29 24 7 7 0 3 61 14 117
2019 11 to 20 years in current department or agency 33 24 23 10 6 0 4 59 17 175
2019 More than 20 years in current department or agency 39 33 15 11 2 0 0 72 13 50
2018 Less than 3 years in current department or agency 44 28 12 5 4 1 5 77 10 123
2018 3 to 10 years in current department or agency 26 29 28 12 2 1 3 57 14 111
2018 11 to 20 years in current department or agency 32 28 20 10 6 0 4 62 17 186
2018 More than 20 years in current department or agency 27 37 19 10 4 0 4 66 14 50
2017 Less than 3 years in current department or agency 38 31 18 2 2 0 9 75 5 101
2017 3 to 10 years in current department or agency 24 36 21 8 7 0 3 62 16 116
2017 11 to 20 years in current department or agency 27 32 18 12 5 0 6 63 18 196
2017 More than 20 years in current department or agency 36 32 18 7 3 0 5 71 11 39

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 29 32 24 6 8 0 1 61 15 106
2020 3 to 10 years in current department or agency 18 31 19 17 13 0 1 50 31 137
2020 11 to 20 years in current department or agency 29 25 18 17 11 0 0 54 28 183
2020 More than 20 years in current department or agency 30 25 25 13 6 0 0 56 19 61
2019 Less than 3 years in current department or agency 36 27 19 10 6 0 2 65 16 112
2019 3 to 10 years in current department or agency 33 21 28 12 6 0 1 54 18 116
2019 11 to 20 years in current department or agency 29 27 24 13 7 0 0 56 20 175
2019 More than 20 years in current department or agency 37 36 18 8 2 0 0 73 10 50
2018 Less than 3 years in current department or agency 28 38 13 7 12 1 0 67 20 123
2018 3 to 10 years in current department or agency 21 33 24 17 4 1 1 54 22 110
2018 11 to 20 years in current department or agency 20 33 26 13 7 0 1 54 20 184
2018 More than 20 years in current department or agency 37 35 17 6 6 0 0 71 12 50
2017 Less than 3 years in current department or agency 30 33 27 6 3 0 0 63 10 101
2017 3 to 10 years in current department or agency 24 24 35 10 7 0 1 48 17 116
2017 11 to 20 years in current department or agency 25 32 28 11 4 0 1 57 15 196
2017 More than 20 years in current department or agency 32 39 18 10 0 0 0 71 10 38

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 17 15 11 8 0 6 64 21 105
2020 3 to 10 years in current department or agency 21 29 22 14 12 0 1 51 26 138
2020 11 to 20 years in current department or agency 31 27 17 15 7 0 2 60 23 184
2020 More than 20 years in current department or agency 37 32 13 7 0 0 11 77 8 60

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 37 13 7 0 0 2 80 7 105
2020 3 to 10 years in current department or agency 29 35 22 8 6 0 0 64 14 136
2020 11 to 20 years in current department or agency 32 31 20 12 5 0 0 64 17 182
2020 More than 20 years in current department or agency 31 35 16 17 1 0 0 65 18 61
2019 Less than 3 years in current department or agency 26 38 25 9 3 0 0 63 12 112
2019 3 to 10 years in current department or agency 17 39 26 15 2 0 0 57 18 118
2019 11 to 20 years in current department or agency 21 33 26 12 6 1 1 55 18 175
2019 More than 20 years in current department or agency 21 35 21 14 4 5 0 58 19 50
2018 Less than 3 years in current department or agency 32 33 17 12 5 2 1 66 17 122
2018 3 to 10 years in current department or agency 21 31 29 14 4 1 0 52 19 110
2018 11 to 20 years in current department or agency 17 40 24 12 3 0 3 59 16 185
2018 More than 20 years in current department or agency 28 25 30 10 6 0 0 53 16 50
2017 Less than 3 years in current department or agency 32 30 23 10 3 1 1 63 14 100
2017 3 to 10 years in current department or agency 17 39 29 9 5 0 1 56 15 115
2017 11 to 20 years in current department or agency 22 29 24 17 6 1 1 52 24 196
2017 More than 20 years in current department or agency 25 27 21 13 8 3 3 56 22 39

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 29 38 15 14 1 1 1 69 15 105
2020 3 to 10 years in current department or agency 21 43 17 15 5 0 0 64 19 138
2020 11 to 20 years in current department or agency 22 35 28 11 5 0 0 56 16 183
2020 More than 20 years in current department or agency 29 35 21 13 2 0 0 64 15 61
2019 Less than 3 years in current department or agency 25 35 28 9 2 0 1 61 11 112
2019 3 to 10 years in current department or agency 15 29 42 10 4 0 0 44 14 117
2019 11 to 20 years in current department or agency 14 35 27 15 8 1 1 50 23 175
2019 More than 20 years in current department or agency 21 39 16 14 10 0 0 60 24 50
2018 Less than 3 years in current department or agency 24 33 25 13 5 0 1 57 18 122
2018 3 to 10 years in current department or agency 15 31 31 16 5 1 0 47 22 110
2018 11 to 20 years in current department or agency 13 32 33 15 6 0 2 45 21 183
2018 More than 20 years in current department or agency 23 23 33 10 9 0 2 46 20 50
2017 Less than 3 years in current department or agency 26 34 23 10 4 1 2 62 15 101
2017 3 to 10 years in current department or agency 13 39 20 21 7 0 1 52 28 116
2017 11 to 20 years in current department or agency 12 32 25 16 14 0 1 44 31 196
2017 More than 20 years in current department or agency 19 27 15 28 8 0 3 47 37 39

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 34 19 7 3 0 0 70 11 106
2020 3 to 10 years in current department or agency 26 39 18 13 3 0 1 65 17 137
2020 11 to 20 years in current department or agency 31 34 22 9 3 0 0 65 13 183
2020 More than 20 years in current department or agency 28 43 15 14 0 0 0 72 14 60
2019 Less than 3 years in current department or agency 25 38 19 15 3 0 1 63 18 112
2019 3 to 10 years in current department or agency 22 33 27 15 3 0 0 55 18 116
2019 11 to 20 years in current department or agency 23 33 26 8 8 1 1 57 17 176
2019 More than 20 years in current department or agency 28 39 14 8 10 0 2 68 18 50
2018 Less than 3 years in current department or agency 32 29 20 13 6 1 0 62 19 122
2018 3 to 10 years in current department or agency 23 39 25 8 5 1 0 62 13 109
2018 11 to 20 years in current department or agency 15 37 28 11 6 0 3 54 17 184
2018 More than 20 years in current department or agency 25 34 17 10 13 0 0 59 23 50
2017 Less than 3 years in current department or agency 25 35 24 11 4 0 2 61 15 101
2017 3 to 10 years in current department or agency 24 34 27 12 3 0 0 58 15 116
2017 11 to 20 years in current department or agency 18 34 24 12 11 0 2 53 23 196
2017 More than 20 years in current department or agency 27 24 23 16 5 0 5 54 22 39

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 59 25 10 3 2 0 1 84 5 104
2020 3 to 10 years in current department or agency 46 22 19 9 3 0 1 69 12 135
2020 11 to 20 years in current department or agency 40 32 11 9 6 1 0 73 15 184
2020 More than 20 years in current department or agency 40 27 27 7 0 0 0 66 7 60
2019 Less than 3 years in current department or agency 41 30 16 10 3 0 1 71 13 112
2019 3 to 10 years in current department or agency 39 36 13 7 5 0 0 75 12 118
2019 11 to 20 years in current department or agency 34 30 16 10 9 0 1 65 19 174
2019 More than 20 years in current department or agency 34 27 17 8 13 0 2 62 21 49

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 27 28 26 10 7 0 1 56 17 106
2020 3 to 10 years in current department or agency 30 30 20 16 4 0 0 60 20 138
2020 11 to 20 years in current department or agency 26 31 25 13 5 0 0 57 19 185
2020 More than 20 years in current department or agency 28 31 17 18 7 0 0 59 24 61

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 24 19 11 5 0 1 64 16 106
2020 3 to 10 years in current department or agency 21 38 23 12 6 0 0 59 18 138
2020 11 to 20 years in current department or agency 26 26 24 18 6 0 0 52 24 185
2020 More than 20 years in current department or agency 16 30 28 12 12 2 0 48 24 61
2019 Less than 3 years in current department or agency 36 31 20 12 1 0 1 67 13 111
2019 3 to 10 years in current department or agency 31 30 24 8 7 0 0 61 15 117
2019 11 to 20 years in current department or agency 27 30 20 13 7 2 1 59 20 174
2019 More than 20 years in current department or agency 27 42 11 10 10 0 0 69 20 49
2018 Less than 3 years in current department or agency 28 41 21 9 2 0 0 69 10 122
2018 3 to 10 years in current department or agency 24 31 29 9 7 0 1 55 16 108
2018 11 to 20 years in current department or agency 25 29 22 15 6 1 3 56 21 182
2018 More than 20 years in current department or agency 31 34 16 7 12 0 0 65 19 50
2017 Less than 3 years in current department or agency 32 36 18 8 2 2 2 71 11 101
2017 3 to 10 years in current department or agency 25 31 28 10 2 1 3 58 13 116
2017 11 to 20 years in current department or agency 24 29 21 13 10 0 3 55 23 196
2017 More than 20 years in current department or agency 28 23 15 18 5 3 8 57 26 39

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 29 15 4 4 0 3 76 8 106
2020 3 to 10 years in current department or agency 44 28 16 7 4 0 1 73 11 136
2020 11 to 20 years in current department or agency 47 29 18 3 2 0 1 77 5 184
2020 More than 20 years in current department or agency 46 27 22 3 0 0 2 74 3 60
2019 Less than 3 years in current department or agency 61 25 10 2 3 0 1 86 4 112
2019 3 to 10 years in current department or agency 67 24 6 3 0 0 0 92 3 117
2019 11 to 20 years in current department or agency 68 21 7 1 2 0 1 90 2 173
2019 More than 20 years in current department or agency 76 11 4 4 5 0 0 87 9 49
2018 Less than 3 years in current department or agency 59 25 7 4 3 1 1 86 7 121
2018 3 to 10 years in current department or agency 65 24 7 0 3 0 2 91 3 109
2018 11 to 20 years in current department or agency 68 21 4 3 1 0 2 92 5 181
2018 More than 20 years in current department or agency 72 14 8 4 2 0 0 87 6 50
2017 Less than 3 years in current department or agency 61 18 14 3 3 0 1 80 6 101
2017 3 to 10 years in current department or agency 60 28 8 1 2 0 1 89 3 116
2017 11 to 20 years in current department or agency 74 21 3 1 1 0 1 95 2 196
2017 More than 20 years in current department or agency 81 5 7 2 0 0 5 90 2 39

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 35 36 18 7 5 0 0 71 12 105
2020 3 to 10 years in current department or agency 34 33 22 6 5 0 0 67 11 136
2020 11 to 20 years in current department or agency 25 41 23 7 3 0 1 66 10 184
2020 More than 20 years in current department or agency 36 32 14 11 5 0 2 69 17 61

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 70 14 9 1 0 1 5 89 1 106
2020 3 to 10 years in current department or agency 75 17 3 1 0 0 5 96 1 137
2020 11 to 20 years in current department or agency 71 19 3 1 2 1 4 94 2 183
2020 More than 20 years in current department or agency 72 12 3 2 2 0 10 93 4 61
2019 Less than 3 years in current department or agency 79 11 3 1 0 0 7 96 1 112
2019 3 to 10 years in current department or agency 85 8 1 0 0 0 6 99 0 116
2019 11 to 20 years in current department or agency 81 7 2 1 2 0 7 95 3 175
2019 More than 20 years in current department or agency 79 7 2 0 3 2 6 95 3 49
2018 Less than 3 years in current department or agency 78 8 4 4 0 0 6 92 4 122
2018 3 to 10 years in current department or agency 81 11 5 0 0 0 3 95 0 110
2018 11 to 20 years in current department or agency 77 14 2 1 0 1 5 97 2 185
2018 More than 20 years in current department or agency 86 6 6 0 0 0 2 94 0 50

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 84 8 1 1 1 0 6 97 2 105
2020 3 to 10 years in current department or agency 82 9 4 3 2 0 0 91 5 135
2020 11 to 20 years in current department or agency 78 6 4 3 6 0 3 86 9 183
2020 More than 20 years in current department or agency 78 9 7 0 2 0 5 91 2 61
2019 Less than 3 years in current department or agency 76 13 4 2 2 1 2 92 4 112
2019 3 to 10 years in current department or agency 72 15 6 4 1 0 3 89 5 118
2019 11 to 20 years in current department or agency 64 14 9 2 8 1 2 80 10 176
2019 More than 20 years in current department or agency 69 9 6 8 4 0 4 81 12 49
2018 Less than 3 years in current department or agency 76 13 3 3 3 0 2 91 6 121
2018 3 to 10 years in current department or agency 78 10 6 3 1 0 3 90 4 110
2018 11 to 20 years in current department or agency 69 12 8 1 5 1 5 86 6 185
2018 More than 20 years in current department or agency 80 2 6 2 4 0 6 87 7 48
2017 Less than 3 years in current department or agency 80 10 5 1 4 0 1 91 5 100
2017 3 to 10 years in current department or agency 70 12 4 5 3 1 4 87 9 116
2017 11 to 20 years in current department or agency 67 15 6 3 4 1 4 86 7 195
2017 More than 20 years in current department or agency 81 5 7 2 0 0 4 90 3 40

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 71 15 5 4 0 0 5 90 4 106
2020 3 to 10 years in current department or agency 69 19 9 2 0 0 1 88 2 137
2020 11 to 20 years in current department or agency 61 22 10 2 3 0 2 84 5 184
2020 More than 20 years in current department or agency 65 18 7 4 3 0 3 86 7 61
2019 Less than 3 years in current department or agency 69 18 7 3 2 0 1 88 5 112
2019 3 to 10 years in current department or agency 58 23 13 3 2 0 2 82 5 116
2019 11 to 20 years in current department or agency 50 24 17 4 3 0 2 75 8 175
2019 More than 20 years in current department or agency 54 20 20 4 0 0 2 76 4 48
2018 Less than 3 years in current department or agency 67 17 9 4 2 0 0 84 6 122
2018 3 to 10 years in current department or agency 55 29 11 1 2 0 1 86 3 111
2018 11 to 20 years in current department or agency 54 28 8 4 3 1 3 85 7 184
2018 More than 20 years in current department or agency 64 14 13 4 4 0 0 79 8 50
2017 Less than 3 years in current department or agency 65 21 8 3 1 0 2 88 4 100
2017 3 to 10 years in current department or agency 46 29 12 6 4 0 3 78 10 116
2017 11 to 20 years in current department or agency 52 28 11 5 2 0 3 82 6 196
2017 More than 20 years in current department or agency 67 15 8 5 0 0 5 87 5 39

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 80 8 5 1 2 0 5 92 3 105
2020 3 to 10 years in current department or agency 71 15 6 4 4 0 1 86 7 136
2020 11 to 20 years in current department or agency 66 17 7 5 5 0 1 83 10 183
2020 More than 20 years in current department or agency 76 10 7 2 2 0 3 90 3 61
2019 Less than 3 years in current department or agency 72 18 7 0 3 0 1 91 3 111
2019 3 to 10 years in current department or agency 65 22 6 5 0 0 2 88 5 117
2019 11 to 20 years in current department or agency 61 13 12 7 6 1 2 75 13 174
2019 More than 20 years in current department or agency 53 20 13 4 8 0 2 74 12 49
2018 Less than 3 years in current department or agency 73 11 7 3 6 0 0 84 9 122
2018 3 to 10 years in current department or agency 61 22 8 8 1 0 1 83 9 110
2018 11 to 20 years in current department or agency 61 17 10 5 3 0 3 80 9 183
2018 More than 20 years in current department or agency 64 11 12 7 4 0 2 76 11 50
2017 Less than 3 years in current department or agency 74 13 4 4 3 0 2 88 8 100
2017 3 to 10 years in current department or agency 56 23 8 5 6 0 2 80 11 116
2017 11 to 20 years in current department or agency 59 18 7 7 5 0 4 80 12 196
2017 More than 20 years in current department or agency 59 7 19 7 0 2 5 72 8 40

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 68 4 2 1 1 1 24 95 2 106
2020 3 to 10 years in current department or agency 66 12 1 1 0 0 20 98 1 136
2020 11 to 20 years in current department or agency 67 11 5 3 2 0 12 89 5 184
2020 More than 20 years in current department or agency 57 14 12 5 2 0 10 80 7 61
2019 Less than 3 years in current department or agency 71 7 2 1 0 1 18 96 1 111
2019 3 to 10 years in current department or agency 62 12 2 0 0 1 24 98 0 118
2019 11 to 20 years in current department or agency 53 14 8 2 2 0 20 84 5 175
2019 More than 20 years in current department or agency 62 17 8 0 0 0 14 91 0 49
2018 Less than 3 years in current department or agency 61 8 3 0 1 0 27 96 1 123
2018 3 to 10 years in current department or agency 58 9 2 5 0 0 26 91 7 110
2018 11 to 20 years in current department or agency 51 16 6 2 1 0 23 88 3 185
2018 More than 20 years in current department or agency 45 23 4 2 2 0 24 89 5 50
2017 Less than 3 years in current department or agency 70 6 2 3 0 1 19 94 4 101
2017 3 to 10 years in current department or agency 50 14 5 2 0 1 29 90 2 116
2017 11 to 20 years in current department or agency 54 13 8 1 0 0 23 87 2 195
2017 More than 20 years in current department or agency 52 13 5 3 0 0 27 89 3 39

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 79 12 4 2 0 0 4 95 2 106
2020 3 to 10 years in current department or agency 78 15 4 1 0 0 1 95 1 137
2020 11 to 20 years in current department or agency 79 13 2 3 1 1 2 94 3 185
2020 More than 20 years in current department or agency 77 11 5 2 0 0 5 93 2 61
2019 Less than 3 years in current department or agency 85 8 3 2 0 0 3 96 2 112
2019 3 to 10 years in current department or agency 75 15 5 1 1 0 3 93 2 118
2019 11 to 20 years in current department or agency 80 10 2 2 1 0 5 95 2 173
2019 More than 20 years in current department or agency 75 15 4 2 0 0 4 94 2 48
2018 Less than 3 years in current department or agency 73 12 6 2 2 1 5 90 4 123
2018 3 to 10 years in current department or agency 69 14 8 0 2 0 8 90 2 110
2018 11 to 20 years in current department or agency 72 15 2 1 1 0 9 96 2 184
2018 More than 20 years in current department or agency 72 15 5 0 0 0 8 94 0 49
2017 Less than 3 years in current department or agency 73 11 6 4 0 0 6 90 4 101
2017 3 to 10 years in current department or agency 74 13 3 2 1 0 8 94 3 114
2017 11 to 20 years in current department or agency 66 18 5 2 0 1 8 92 3 196
2017 More than 20 years in current department or agency 77 8 8 5 0 0 2 87 5 39

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 74 12 6 2 5 0 2 87 6 106
2020 3 to 10 years in current department or agency 78 12 7 0 2 0 1 91 2 137
2020 11 to 20 years in current department or agency 81 11 5 2 0 0 2 93 2 185
2020 More than 20 years in current department or agency 85 5 4 2 2 0 3 93 3 61
2019 Less than 3 years in current department or agency 75 11 3 5 5 0 2 87 10 112
2019 3 to 10 years in current department or agency 86 8 0 2 2 0 2 96 4 117
2019 11 to 20 years in current department or agency 79 10 6 1 1 0 4 92 2 176
2019 More than 20 years in current department or agency 89 7 2 0 0 0 2 98 0 49
2018 Less than 3 years in current department or agency 70 12 4 4 6 1 3 86 10 123
2018 3 to 10 years in current department or agency 77 8 7 3 1 0 3 88 4 111
2018 11 to 20 years in current department or agency 72 14 4 2 0 0 8 93 2 185
2018 More than 20 years in current department or agency 87 4 0 0 5 0 4 94 6 50
2017 Less than 3 years in current department or agency 67 7 10 10 5 0 1 74 15 101
2017 3 to 10 years in current department or agency 70 14 4 2 4 0 5 89 7 116
2017 11 to 20 years in current department or agency 75 11 5 1 3 0 5 91 4 196
2017 More than 20 years in current department or agency 81 10 5 0 2 0 2 93 2 40

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 25 11 10 1 0 4 77 11 105
2020 3 to 10 years in current department or agency 44 33 15 4 3 0 1 78 7 138
2020 11 to 20 years in current department or agency 52 28 15 3 2 0 0 81 4 185
2020 More than 20 years in current department or agency 56 22 15 2 2 0 3 80 4 61
2019 Less than 3 years in current department or agency 59 19 15 3 4 0 1 78 7 112
2019 3 to 10 years in current department or agency 68 18 10 1 1 0 2 88 2 118
2019 11 to 20 years in current department or agency 54 24 13 3 2 0 4 81 5 175
2019 More than 20 years in current department or agency 65 18 9 7 2 0 0 82 9 48
2018 Less than 3 years in current department or agency 53 29 8 4 4 1 1 84 8 123
2018 3 to 10 years in current department or agency 52 31 15 2 0 0 1 84 2 110
2018 11 to 20 years in current department or agency 55 26 8 6 2 0 3 84 8 185
2018 More than 20 years in current department or agency 69 16 10 3 0 0 2 87 3 50
2017 Less than 3 years in current department or agency 58 34 4 0 3 1 1 93 3 101
2017 3 to 10 years in current department or agency 52 27 14 3 1 0 3 82 4 116
2017 11 to 20 years in current department or agency 51 24 15 6 0 0 3 78 6 196
2017 More than 20 years in current department or agency 58 18 22 0 0 0 3 78 0 39

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 28 43 21 3 5 0 0 71 8 106
2020 3 to 10 years in current department or agency 22 48 23 5 2 0 0 70 7 138
2020 11 to 20 years in current department or agency 25 41 26 6 2 0 0 67 7 184
2020 More than 20 years in current department or agency 41 37 19 1 2 0 0 78 3 61

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 9 35 36 15 4 0 0 45 19 106
2020 3 to 10 years in current department or agency 7 32 35 17 8 0 0 40 25 138
2020 11 to 20 years in current department or agency 7 28 38 19 8 0 0 35 27 185
2020 More than 20 years in current department or agency 14 31 36 17 2 0 0 45 19 61
2019 Less than 3 years in current department or agency 18 38 30 13 1 0 0 56 14 112
2019 3 to 10 years in current department or agency 15 26 38 17 4 0 0 40 21 118
2019 11 to 20 years in current department or agency 7 32 39 17 5 0 0 39 22 176
2019 More than 20 years in current department or agency 19 20 37 14 7 0 2 40 22 50
2018 Less than 3 years in current department or agency 14 42 29 9 6 0 0 56 15 123
2018 3 to 10 years in current department or agency 7 25 45 19 3 0 0 32 23 112
2018 11 to 20 years in current department or agency 8 27 47 15 4 0 0 34 19 185
2018 More than 20 years in current department or agency 22 19 37 17 5 0 0 41 23 50
2017 Less than 3 years in current department or agency 19 27 39 9 5 1 0 46 15 101
2017 3 to 10 years in current department or agency 3 25 46 22 3 0 0 29 25 116
2017 11 to 20 years in current department or agency 8 25 37 22 8 0 0 33 30 196
2017 More than 20 years in current department or agency 13 21 46 18 2 0 0 34 20 40

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 8 21 38 20 13 0 0 33 29 105
2020 3 to 10 years in current department or agency 9 24 39 20 8 0 0 28 33 137
2020 11 to 20 years in current department or agency 12 21 38 23 7 0 0 29 33 185
2020 More than 20 years in current department or agency 8 26 35 19 13 0 0 32 34 61
2019 Less than 3 years in current department or agency 5 16 34 24 21 0 0 45 21 112
2019 3 to 10 years in current department or agency 6 20 46 21 7 0 0 28 27 118
2019 11 to 20 years in current department or agency 9 23 38 20 11 0 0 31 31 177
2019 More than 20 years in current department or agency 7 16 34 22 21 0 0 43 23 50
2018 Less than 3 years in current department or agency 4 15 39 33 7 0 1 41 20 122
2018 3 to 10 years in current department or agency 6 17 49 21 6 0 0 27 24 112
2018 11 to 20 years in current department or agency 6 19 42 27 6 0 0 33 25 184
2018 More than 20 years in current department or agency 8 17 31 31 13 0 0 44 25 50
2017 Less than 3 years in current department or agency 3 17 34 25 21 0 0 46 20 101
2017 3 to 10 years in current department or agency 7 17 46 25 5 0 1 30 24 116
2017 11 to 20 years in current department or agency 5 24 37 21 13 0 1 34 29 196
2017 More than 20 years in current department or agency 0 17 47 16 18 0 3 35 17 40
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 30 56 13 1 65 35 106
2020 3 to 10 years in current department or agency 18 56 25 1 75 25 138
2020 11 to 20 years in current department or agency 12 65 23 1 84 16 185
2020 More than 20 years in current department or agency 17 69 15 0 80 20 61

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 57 43 32
2020 3 to 10 years in current department or agency 61 39 26
2020 11 to 20 years in current department or agency 86 14 22
2020 More than 20 years in current department or agency 80 20 10

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 59 12 6 7 4 1 12 81 12 105
2020 3 to 10 years in current department or agency 47 17 9 4 3 2 17 80 8 138
2020 11 to 20 years in current department or agency 64 13 5 5 2 2 9 86 8 185
2020 More than 20 years in current department or agency 61 14 5 2 1 0 18 90 4 61
2019 Less than 3 years in current department or agency 52 13 7 8 14 1 6 70 23 111
2019 3 to 10 years in current department or agency 60 7 14 6 6 0 7 72 13 115
2019 11 to 20 years in current department or agency 67 10 8 4 1 1 11 87 5 175
2019 More than 20 years in current department or agency 72 9 6 2 4 0 8 88 6 50
2018 Less than 3 years in current department or agency 51 13 6 7 9 2 11 74 19 124
2018 3 to 10 years in current department or agency 66 12 6 6 2 0 8 84 9 111
2018 11 to 20 years in current department or agency 68 5 6 4 3 1 13 85 8 185
2018 More than 20 years in current department or agency 72 6 4 3 1 0 14 90 6 50

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 12 9 23 16 0 6 49 41 31
2020 3 to 10 years in current department or agency 19 46 5 23 4 0 4 67 28 26
2020 11 to 20 years in current department or agency 22 50 14 10 0 0 5 76 10 22
2020 More than 20 years in current department or agency 40 19 20 10 11 0 0 60 20 10

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 10 10 10 16 34 0 19 25 62 31
2020 3 to 10 years in current department or agency 18 24 12 4 11 4 27 60 22 26
2020 11 to 20 years in current department or agency 22 22 9 5 5 0 37 71 15 22
2020 More than 20 years in current department or agency 39 20 0 0 11 0 30 85 15 10
Date modified: