2020 Public Service Employee Survey Results by Theme for Atlantic Canada Opportunities Agency by Question 83. Are you a supervisor?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 63 30 3 3 1 0 0 93 4 141
2020 Non-supervisor 56 29 9 4 2 0 0 86 6 341
2019 Supervisor 57 33 5 4 1 0 0 89 6 138
2019 Non-supervisor 49 34 9 6 2 0 0 83 8 364
2018 Supervisor 61 28 3 5 3 0 0 89 8 126
2018 Non-supervisor 46 39 6 5 4 0 0 85 9 322
2017 Supervisor 50 33 5 7 4 0 0 83 12 133
2017 Non-supervisor 45 40 6 5 4 0 0 85 9 345
2014 Supervisor 48 35 7 9 1 0 0 83 10 141
2014 Non-supervisor 38 39 10 8 4 0 0 77 12 357

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 59 25 7 6 4 0 0 83 9 143
2020 Non-supervisor 45 37 7 7 4 0 0 82 11 340
2019 Supervisor 44 38 8 3 7 0 0 82 10 138
2019 Non-supervisor 44 35 9 7 5 0 0 80 11 362
2018 Supervisor 54 28 6 8 4 0 0 82 12 127
2018 Non-supervisor 38 39 10 7 6 0 0 78 13 322
2017 Supervisor 44 35 6 11 4 0 0 79 15 134
2017 Non-supervisor 39 36 11 8 6 0 0 75 14 345

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 82 15 1 1 1 0 0 96 2 142
2020 Non-supervisor 62 28 8 1 1 0 0 90 2 337
2019 Supervisor 70 25 3 1 1 0 0 95 2 136
2019 Non-supervisor 62 28 5 3 1 0 0 91 5 362
2018 Supervisor 76 17 4 3 0 0 0 93 3 127
2018 Non-supervisor 62 30 5 2 1 0 0 92 3 318
2017 Supervisor 73 20 3 4 1 0 0 93 5 134
2017 Non-supervisor 62 29 5 2 1 0 0 92 3 344
2014 Supervisor 72 22 4 2 0 0 0 94 2 141
2014 Non-supervisor 69 22 8 1 0 0 0 91 2 357

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 74 21 3 2 1 0 0 94 3 141
2020 Non-supervisor 61 25 9 4 2 0 0 86 5 340
2019 Supervisor 65 27 3 3 1 0 1 92 4 138
2019 Non-supervisor 60 30 6 2 2 0 0 90 5 364
2018 Supervisor 66 21 4 6 2 0 0 88 8 127
2018 Non-supervisor 55 33 7 3 2 0 0 88 5 325
2017 Supervisor 58 29 5 6 2 0 0 87 8 133
2017 Non-supervisor 52 37 5 3 2 0 0 89 5 344
2014 Supervisor 58 26 10 7 1 0 0 83 7 141
2014 Non-supervisor 49 31 12 5 2 0 0 81 7 357

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 73 19 4 4 0 0 0 91 4 141
2020 Non-supervisor 69 19 8 3 1 0 0 88 4 339
2019 Supervisor 67 22 6 4 1 1 0 90 4 136
2019 Non-supervisor 62 22 11 3 2 1 0 84 5 362
2018 Supervisor 67 17 5 9 3 0 0 84 11 128
2018 Non-supervisor 56 29 8 3 3 0 0 85 7 322
2017 Supervisor 60 27 5 4 3 1 0 88 7 134
2017 Non-supervisor 56 29 8 5 2 0 0 85 7 346
2014 Supervisor 55 29 9 4 2 0 0 84 7 141
2014 Non-supervisor 51 27 11 8 3 0 0 78 11 356

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 71 19 6 2 2 0 0 90 4 140
2020 Non-supervisor 63 26 7 3 2 0 0 88 4 339
2019 Supervisor 65 23 6 4 2 1 0 89 6 138
2019 Non-supervisor 59 24 9 6 1 0 0 83 7 361
2018 Supervisor 66 19 5 6 4 0 0 85 10 128
2018 Non-supervisor 54 30 8 6 3 0 0 83 9 322
2017 Supervisor 60 25 5 5 5 0 0 86 9 134
2017 Non-supervisor 58 28 7 6 2 0 0 85 8 346
2014 Supervisor 53 30 7 7 2 0 0 83 9 141
2014 Non-supervisor 49 30 11 8 2 0 0 79 10 357

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 67 14 10 5 2 1 0 82 7 143
2020 Non-supervisor 59 20 12 5 3 1 0 80 8 341
2019 Supervisor 58 24 8 7 2 2 0 83 9 138
2019 Non-supervisor 55 20 13 7 3 2 0 76 10 362
2018 Supervisor 64 17 7 7 5 0 0 81 12 128
2018 Non-supervisor 49 20 15 7 5 3 0 71 13 325
2017 Supervisor 56 18 11 4 6 5 0 78 10 134
2017 Non-supervisor 50 18 15 6 5 5 1 72 12 347
2014 Supervisor 56 19 13 5 5 2 0 77 10 141
2014 Non-supervisor 47 21 13 9 6 3 1 70 16 356
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 78 18 1 1 0 1 1 97 1 143
2020 Non-supervisor 65 24 5 2 1 0 2 91 4 341
2019 Supervisor 76 15 7 1 0 0 1 92 1 137
2019 Non-supervisor 60 24 10 2 1 1 2 87 3 363

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 59 30 4 4 2 0 1 89 6 143
2020 Non-supervisor 61 25 6 5 1 0 1 87 7 340
2019 Supervisor 56 29 5 8 1 0 1 85 9 138
2019 Non-supervisor 57 25 8 6 4 0 0 82 10 363
2018 Supervisor 64 25 1 9 1 0 0 89 9 128
2018 Non-supervisor 57 26 7 6 4 0 1 83 10 322
2017 Supervisor 57 30 5 6 2 0 0 87 8 134
2017 Non-supervisor 49 31 8 6 5 0 0 81 10 346
2014 Supervisor 57 25 5 9 3 0 1 83 12 141
2014 Non-supervisor 50 27 10 9 3 1 0 77 12 355

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 71 20 4 4 1 0 0 91 6 143
2020 Non-supervisor 71 17 6 3 1 0 1 89 5 340
2019 Supervisor 60 24 7 6 1 1 1 85 7 137
2019 Non-supervisor 66 22 6 3 3 0 0 87 6 364
2018 Supervisor 63 23 7 4 3 0 0 86 7 127
2018 Non-supervisor 59 24 7 6 3 0 0 84 9 326
2017 Supervisor 63 21 9 5 1 0 1 85 6 134
2017 Non-supervisor 61 25 7 3 3 0 0 87 7 347
2014 Supervisor 58 26 10 4 1 0 1 84 6 141
2014 Non-supervisor 58 24 7 6 5 0 0 82 11 356

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 61 25 6 4 2 2 0 87 7 142
2020 Non-supervisor 56 30 8 4 2 1 0 86 6 340
2019 Supervisor 44 34 12 7 3 1 0 78 10 138
2019 Non-supervisor 42 36 11 7 3 2 0 80 10 363
2018 Supervisor 51 25 9 8 6 1 0 77 14 128
2018 Non-supervisor 38 39 11 7 5 2 0 77 12 326
2017 Supervisor 45 34 8 6 6 1 0 80 12 134
2017 Non-supervisor 40 35 10 7 5 3 0 76 13 347
2014 Supervisor 45 31 11 10 3 1 0 76 12 141
2014 Non-supervisor 33 33 13 9 8 3 0 69 18 357

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 63 27 3 4 4 0 0 90 7 142
2020 Non-supervisor 55 29 8 6 2 0 0 84 8 340
2019 Supervisor 48 30 11 4 6 0 1 79 10 138
2019 Non-supervisor 42 35 10 8 5 1 0 77 13 363
2018 Supervisor 51 27 6 10 6 0 0 78 16 128
2018 Non-supervisor 37 38 11 7 6 1 0 76 13 325
2017 Supervisor 50 27 8 8 7 0 0 77 15 134
2017 Non-supervisor 35 41 12 5 6 1 0 76 12 345
2014 Supervisor 39 36 9 10 5 1 0 75 16 141
2014 Non-supervisor 34 33 12 11 7 1 1 69 19 357

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 49 36 6 4 4 1 0 85 8 143
2020 Non-supervisor 45 35 10 6 3 1 0 80 10 340
2019 Supervisor 44 35 12 5 4 0 1 79 9 137
2019 Non-supervisor 31 36 17 7 6 2 0 69 13 362
2018 Supervisor 40 34 9 12 4 0 0 74 17 128
2018 Non-supervisor 24 43 15 9 5 3 0 69 15 325
2017 Supervisor 35 33 11 10 9 1 0 69 20 134
2017 Non-supervisor 24 39 15 11 7 3 0 66 18 346
2014 Supervisor 29 39 11 14 6 1 0 69 20 140
2014 Non-supervisor 25 32 18 15 7 3 0 59 23 357

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 42 37 10 9 1 0 0 79 11 143
2020 Non-supervisor 36 40 11 8 4 1 0 77 12 341
2019 Supervisor 36 37 14 8 4 0 1 74 12 138
2019 Non-supervisor 25 36 18 14 6 1 0 62 20 360
2018 Supervisor 38 36 5 12 8 0 0 74 20 128
2018 Non-supervisor 21 38 16 13 10 1 0 60 23 325
2017 Supervisor 38 32 11 10 8 0 0 70 19 134
2017 Non-supervisor 24 35 14 15 10 1 0 60 26 345
2014 Supervisor 29 38 15 14 4 1 0 68 18 141
2014 Non-supervisor 22 31 14 19 10 3 0 55 30 356
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 49 35 6 6 4 0 0 84 10 143
2020 Non-supervisor 46 32 10 8 4 0 0 78 11 340
2019 Supervisor 40 33 15 7 4 0 0 73 12 138
2019 Non-supervisor 38 40 10 7 4 0 0 78 12 362
2018 Supervisor 42 33 12 11 2 0 0 75 13 128
2018 Non-supervisor 38 37 11 6 7 0 0 75 14 325
2017 Supervisor 41 31 11 11 6 0 0 72 17 133
2017 Non-supervisor 38 31 14 10 7 0 0 69 17 346
2014 Supervisor 39 32 15 9 4 0 0 71 14 141
2014 Non-supervisor 28 37 14 14 8 0 0 65 21 356

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 52 34 10 3 1 0 0 86 4 143
2020 Non-supervisor 44 40 8 6 2 0 0 83 8 339
2019 Supervisor 42 36 9 10 4 0 0 78 13 138
2019 Non-supervisor 37 41 11 7 4 0 0 78 11 362
2018 Supervisor 45 38 8 5 3 0 0 84 8 128
2018 Non-supervisor 38 43 9 6 4 0 0 81 10 324
2017 Supervisor 42 38 5 10 5 0 0 79 15 134
2017 Non-supervisor 41 38 10 8 3 0 0 79 11 346

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 54 33 4 4 4 0 0 88 9 141
2020 Non-supervisor 58 27 7 6 2 0 0 85 8 340
2019 Supervisor 52 29 7 9 2 0 1 81 11 136
2019 Non-supervisor 52 27 10 6 3 1 0 80 9 363
2018 Supervisor 54 32 6 5 2 0 0 86 8 128
2018 Non-supervisor 52 31 7 5 4 1 1 84 9 325
2017 Supervisor 44 41 6 5 3 0 0 86 8 133
2017 Non-supervisor 51 31 10 4 3 0 0 83 7 347
2014 Supervisor 42 37 8 7 4 1 1 80 12 141
2014 Non-supervisor 46 28 12 9 5 0 0 75 14 356

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 54 35 6 4 1 0 0 89 5 142
2020 Non-supervisor 40 41 7 9 2 0 0 82 11 339
2019 Supervisor 51 34 5 9 1 0 0 85 10 138
2019 Non-supervisor 37 43 8 10 3 0 0 80 12 363
2018 Supervisor 53 31 8 5 2 0 0 84 8 128
2018 Non-supervisor 33 46 7 10 3 0 0 79 13 324
2017 Supervisor 49 35 6 8 2 0 0 84 10 133
2017 Non-supervisor 36 42 8 11 3 0 0 78 14 347
2014 Supervisor 44 43 4 7 1 0 0 87 9 141
2014 Non-supervisor 37 38 9 11 4 0 1 76 15 357

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 67 18 8 3 4 0 1 85 6 143
2020 Non-supervisor 62 20 10 4 2 1 1 84 6 339

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 50 32 7 7 4 0 0 82 11 142
2020 Non-supervisor 38 35 12 9 5 1 1 74 14 339
2019 Supervisor 43 35 6 13 3 1 0 78 16 137
2019 Non-supervisor 39 34 12 10 4 1 1 74 14 362
2018 Supervisor 52 26 8 11 4 0 0 78 14 128
2018 Non-supervisor 36 37 12 9 5 2 0 73 14 324
2017 Supervisor 52 34 7 5 2 1 0 86 7 134
2017 Non-supervisor 40 36 8 8 5 2 1 79 13 347
2014 Supervisor 43 40 9 5 3 1 0 84 7 141
2014 Non-supervisor 36 29 13 12 8 2 1 67 20 357

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 33 30 10 13 10 0 4 66 24 143
2020 Non-supervisor 25 28 14 15 10 3 4 57 27 341
2019 Supervisor 29 31 9 12 15 1 3 63 28 138
2019 Non-supervisor 25 27 16 9 18 3 2 55 28 363
2018 Supervisor 41 20 11 9 16 0 2 63 25 128
2018 Non-supervisor 21 29 17 14 17 0 2 51 32 324
2017 Supervisor 37 22 11 16 13 1 2 60 29 134
2017 Non-supervisor 25 26 12 18 14 2 3 54 33 346
2014 Supervisor 32 27 12 12 11 2 3 63 25 141
2014 Non-supervisor 18 25 14 18 22 1 2 44 42 356

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 60 17 14 4 3 1 1 78 7 143
2020 Non-supervisor 61 19 10 4 1 1 4 84 6 341
2019 Supervisor 56 19 15 8 1 0 1 76 10 138
2019 Non-supervisor 66 17 9 3 1 0 3 86 5 363

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 71 15 8 3 1 1 1 88 4 142
2020 Non-supervisor 61 19 12 2 1 1 4 84 4 339
2019 Supervisor 65 19 10 3 0 2 2 87 3 138
2019 Non-supervisor 59 20 11 2 2 2 5 85 4 358

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 88 5 1 1 1 2 1 95 3 143
2020 Non-supervisor 80 8 3 0 3 2 5 94 4 341
2019 Supervisor 83 4 5 1 3 1 3 90 5 137
2019 Non-supervisor 77 6 3 1 3 5 4 92 5 361

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 90 4 3 0 0 0 3 97 0 142
2020 Non-supervisor 82 7 2 1 0 1 7 96 1 341
2019 Supervisor 86 5 2 0 0 0 8 98 0 136
2019 Non-supervisor 85 3 2 0 1 1 8 97 1 362

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 61 30 4 6 0 0 0 91 6 143
2020 Non-supervisor 45 37 9 6 3 0 0 82 9 338
2019 Supervisor 51 37 6 5 0 0 0 89 5 137
2019 Non-supervisor 40 37 12 7 4 1 0 78 10 362
2018 Supervisor 61 28 5 6 1 0 0 89 6 127
2018 Non-supervisor 35 41 11 7 6 1 0 76 13 324
2017 Supervisor 54 34 3 7 2 0 0 87 10 133
2017 Non-supervisor 40 37 11 6 6 0 0 77 12 345
2014 Supervisor 51 35 6 5 3 0 0 86 8 141
2014 Non-supervisor 29 43 12 12 4 0 0 72 15 357

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 67 23 4 3 3 0 0 91 6 142
2020 Non-supervisor 50 32 9 6 2 0 0 83 8 340
2019 Supervisor 55 33 6 4 2 1 0 88 6 138
2019 Non-supervisor 45 35 11 5 3 1 1 81 8 362
2018 Supervisor 63 26 3 5 2 0 1 90 7 127
2018 Non-supervisor 43 36 12 5 4 0 0 79 9 317
2017 Supervisor 51 32 6 7 4 0 1 83 11 134
2017 Non-supervisor 45 33 12 6 4 0 0 78 9 345
2014 Supervisor 49 33 8 7 3 0 0 82 9 141
2014 Non-supervisor 40 34 13 9 4 0 0 74 13 356

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 62 28 4 5 0 0 0 90 5 142
2020 Non-supervisor 54 32 9 4 2 0 0 85 6 335
2019 Supervisor 52 34 8 7 0 0 1 86 7 136
2019 Non-supervisor 47 38 7 5 2 0 0 86 7 361
2018 Supervisor 56 29 5 7 2 0 0 85 9 128
2018 Non-supervisor 43 40 8 5 4 0 0 84 8 325
2017 Supervisor 54 29 6 9 2 0 0 83 11 134
2017 Non-supervisor 45 38 8 6 3 0 0 83 9 345
2014 Supervisor 51 26 7 13 1 1 0 78 15 141
2014 Non-supervisor 40 35 14 8 3 0 0 75 11 356

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 50 39 5 5 0 0 0 90 5 142
2020 Non-supervisor 40 37 15 5 2 1 0 78 7 341
2019 Supervisor 42 43 7 6 1 2 0 87 6 138
2019 Non-supervisor 31 44 14 7 2 2 0 77 9 363
2018 Supervisor 58 25 9 6 1 0 0 83 8 128
2018 Non-supervisor 30 37 18 7 6 2 0 69 13 325
2017 Supervisor 44 36 10 6 3 1 0 81 9 134
2017 Non-supervisor 29 41 14 6 6 3 1 73 12 346

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 59 30 7 3 1 0 0 89 5 141
2020 Non-supervisor 65 25 5 3 2 0 0 91 5 339
2019 Supervisor 61 27 6 5 0 0 0 89 5 138
2019 Non-supervisor 64 25 5 3 2 0 0 89 6 363
2018 Supervisor 64 29 4 3 0 0 0 93 3 127
2018 Non-supervisor 66 27 4 2 2 0 0 93 3 325
2017 Supervisor 60 30 3 4 2 0 0 90 7 133
2017 Non-supervisor 64 26 5 2 3 1 0 91 5 347
2014 Supervisor 50 31 8 8 2 1 0 82 10 141
2014 Non-supervisor 54 29 8 5 4 1 0 84 9 356

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 24 35 26 10 5 0 0 59 15 141
2020 Non-supervisor 46 34 15 5 1 0 0 80 5 338
2019 Supervisor 27 39 20 9 4 0 1 66 13 137
2019 Non-supervisor 49 34 12 3 1 0 0 83 5 361
2018 Supervisor 30 35 21 11 4 0 0 64 15 127
2018 Non-supervisor 48 38 9 3 2 0 0 85 5 326
2017 Supervisor 26 40 18 11 5 0 0 66 16 134
2017 Non-supervisor 45 39 11 4 2 0 0 84 5 346
2014 Supervisor 22 37 20 15 6 0 1 59 21 141
2014 Non-supervisor 39 39 15 5 3 0 0 78 8 357

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 29 71 143
2020 Non-supervisor 43 57 341

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 80 9 2 1 1 0 7 95 2 143
2020 Non-supervisor 69 13 5 2 1 2 8 91 3 341

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Supervisor 21 44 35 143
2020 Non-supervisor 18 49 33 341
2019 Supervisor 18 50 32 138
2019 Non-supervisor 21 45 34 364
2018 Supervisor 21 46 33 127
2018 Non-supervisor 21 44 35 326
2017 Supervisor 30 45 25 134
2017 Non-supervisor 21 44 35 347
2014 Supervisor 22 47 30 141
2014 Non-supervisor 20 41 39 357

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Supervisor 29 41 20 0 0 10 30
2020 Non-supervisor 33 26 25 2 10 5 62
2019 Supervisor 25 31 23 8 4 9 25
2019 Non-supervisor 16 22 26 8 19 10 76
2018 Supervisor 30 41 22 7 0 0 27
2018 Non-supervisor 31 23 27 4 9 6 68
2017 Supervisor 35 38 20 2 0 5 40
2017 Non-supervisor 23 26 26 3 18 4 72
2014 Supervisor 16 45 25 11 9999 3 31
2014 Non-supervisor 12 30 26 12 9999 19 70
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 73 20 4 1 1 0 0 93 2 141
2020 Non-supervisor 55 36 5 2 1 0 0 91 3 339
2019 Supervisor 55 36 4 2 2 0 0 91 4 138
2019 Non-supervisor 51 38 7 2 2 0 1 90 3 362
2018 Supervisor 67 28 2 2 1 0 0 95 3 128
2018 Non-supervisor 55 36 6 2 1 0 0 91 4 324
2017 Supervisor 57 33 5 3 3 0 0 90 6 134
2017 Non-supervisor 52 36 7 3 2 0 0 88 5 344
2014 Supervisor 58 34 6 1 0 0 0 93 1 141
2014 Non-supervisor 48 36 9 5 2 0 0 84 7 356

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 51 39 7 3 0 0 0 90 3 142
2020 Non-supervisor 50 37 8 4 1 0 0 87 5 337
2019 Supervisor 48 36 6 9 0 1 0 85 9 138
2019 Non-supervisor 44 40 9 4 2 1 0 85 6 363
2018 Supervisor 38 50 5 5 2 0 0 88 7 128
2018 Non-supervisor 36 44 10 7 3 0 0 80 11 324
2017 Supervisor 36 45 7 9 3 0 0 81 12 134
2017 Non-supervisor 39 39 10 7 4 0 0 79 11 347
2014 Supervisor 39 45 10 5 1 0 0 85 6 141
2014 Non-supervisor 39 37 10 8 4 2 0 77 12 357

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 6 21 42 21 10 0 0 31 27 142
2020 Non-supervisor 5 18 38 25 13 1 1 38 23 339
2019 Supervisor 7 20 45 16 11 1 1 27 27 138
2019 Non-supervisor 5 18 39 23 14 1 1 37 23 364
2018 Supervisor 10 23 40 19 8 0 0 27 33 126
2018 Non-supervisor 7 20 39 24 9 1 0 33 27 323
2017 Supervisor 13 24 37 18 8 1 0 26 37 133
2017 Non-supervisor 8 19 42 19 10 1 2 30 28 346
2014 Supervisor 5 24 40 21 8 0 1 30 29 141
2014 Non-supervisor 5 20 37 24 11 1 2 36 26 356

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 1 12 18 41 28 1 0 69 13 142
2020 Non-supervisor 2 7 20 36 32 1 1 70 10 338
2019 Supervisor 3 11 24 38 22 1 1 61 14 138
2019 Non-supervisor 4 11 22 31 31 1 1 63 15 362
2018 Supervisor 8 20 23 30 20 0 0 49 28 127
2018 Non-supervisor 4 13 30 30 21 2 1 52 18 321
2017 Supervisor 9 12 31 26 21 1 0 47 21 134
2017 Non-supervisor 6 10 27 31 24 1 2 56 16 341
2014 Supervisor 7 11 29 37 15 0 1 52 19 141
2014 Non-supervisor 7 17 28 28 16 2 2 47 25 356

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 7 19 37 29 9 0 0 38 25 142
2020 Non-supervisor 11 20 37 17 13 1 1 31 31 340
2019 Supervisor 8 16 40 25 9 1 1 34 25 136
2019 Non-supervisor 10 21 32 19 16 0 2 36 32 363
2018 Supervisor 9 21 36 24 10 0 0 34 30 126
2018 Non-supervisor 13 27 35 15 9 1 1 24 40 323
2017 Supervisor 18 24 36 15 7 0 0 22 42 133
2017 Non-supervisor 23 28 28 11 8 1 2 20 52 345
2014 Supervisor 15 23 35 19 6 0 1 26 39 141
2014 Non-supervisor 16 24 33 13 10 1 3 24 42 355

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 4 14 43 30 9 0 0 38 19 139
2020 Non-supervisor 5 9 29 34 21 1 1 56 14 341
2019 Supervisor 2 19 46 19 13 1 1 32 21 137
2019 Non-supervisor 4 8 32 32 22 0 1 55 13 363
2018 Supervisor 4 15 38 31 11 0 1 42 19 127
2018 Non-supervisor 3 11 32 37 16 0 0 53 15 321
2017 Supervisor 8 11 43 29 9 0 0 38 20 133
2017 Non-supervisor 7 14 33 30 13 1 2 45 21 347
2014 Supervisor 6 12 47 27 7 0 1 34 18 140
2014 Non-supervisor 4 11 39 30 14 1 1 44 16 355

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 12 21 32 23 12 0 0 35 33 142
2020 Non-supervisor 8 16 26 26 22 1 2 49 24 340
2019 Supervisor 12 26 30 17 13 1 1 31 38 138
2019 Non-supervisor 8 17 29 21 21 2 2 44 26 363
2018 Supervisor 17 28 34 14 7 0 0 21 45 126
2018 Non-supervisor 9 18 31 26 14 1 0 41 27 323
2017 Supervisor 20 20 31 24 4 1 0 28 40 133
2017 Non-supervisor 10 22 32 20 12 1 2 34 33 346
2014 Supervisor 18 31 34 15 1 0 1 17 49 141
2014 Non-supervisor 17 25 30 15 10 1 2 26 43 354

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 3 13 22 37 25 1 0 62 16 141
2020 Non-supervisor 3 8 22 32 32 2 2 67 11 337
2019 Supervisor 3 12 30 32 21 1 1 54 15 138
2019 Non-supervisor 3 10 25 29 29 2 2 61 14 362
2018 Supervisor 8 19 27 31 15 0 0 46 28 127
2018 Non-supervisor 5 14 27 31 20 1 2 53 20 318
2017 Supervisor 7 7 35 31 19 0 1 51 14 132
2017 Non-supervisor 5 12 24 31 21 3 4 56 18 346
2014 Supervisor 6 13 28 35 17 0 1 53 19 141
2014 Non-supervisor 5 13 25 28 23 2 3 54 20 356

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 6 18 32 31 11 1 0 43 25 142
2020 Non-supervisor 6 14 42 21 16 1 1 38 20 337
2019 Supervisor 6 21 38 25 9 1 1 34 27 138
2019 Non-supervisor 6 14 39 22 16 2 1 39 21 363
2018 Supervisor 10 23 42 17 8 0 0 25 33 125
2018 Non-supervisor 9 21 38 19 12 1 0 31 30 324
2017 Supervisor 14 19 42 19 5 0 1 24 34 134
2017 Non-supervisor 16 22 29 21 8 1 3 31 39 343
2014 Supervisor 14 27 37 16 5 1 1 21 41 141
2014 Non-supervisor 15 19 33 18 11 2 2 30 36 356

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 4 9 29 36 22 0 0 58 13 142
2020 Non-supervisor 2 5 32 39 22 0 1 61 7 341
2019 Supervisor 4 20 31 31 11 1 1 43 25 138
2019 Non-supervisor 4 10 33 34 18 0 0 52 15 363

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 34 47 9 7 2 1 0 81 9 143
2020 Non-supervisor 37 40 10 9 2 2 0 78 11 339
2019 Supervisor 23 45 14 10 7 1 0 68 17 138
2019 Non-supervisor 25 40 17 13 4 1 0 65 17 364

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 62 27 3 6 2 0 0 89 8 142
2020 Non-supervisor 60 23 7 6 4 1 0 83 10 340
2019 Supervisor 64 20 7 7 2 0 1 84 9 138
2019 Non-supervisor 51 29 8 6 5 1 0 80 12 362
2018 Supervisor 59 27 5 9 1 0 0 86 10 128
2018 Non-supervisor 48 29 8 5 8 1 0 78 14 321
2017 Supervisor 64 28 2 4 2 0 0 92 6 134
2017 Non-supervisor 46 32 7 7 8 0 0 78 15 346
2014 Supervisor 59 27 3 6 4 0 1 87 10 141
2014 Non-supervisor 47 27 10 10 5 1 1 74 15 356

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 67 28 2 1 1 0 0 95 3 142
2020 Non-supervisor 68 25 3 2 2 0 0 93 4 341
2019 Supervisor 61 32 4 3 1 0 0 93 4 137
2019 Non-supervisor 61 25 5 5 3 0 0 86 8 362
2018 Supervisor 60 31 3 5 0 0 0 91 5 126
2018 Non-supervisor 57 31 3 7 2 0 0 88 9 322
2017 Supervisor 60 31 3 5 1 0 0 91 6 133
2017 Non-supervisor 54 33 5 5 3 0 0 87 8 346
2014 Supervisor 60 32 1 5 1 0 1 92 7 141
2014 Non-supervisor 50 33 7 8 2 0 0 83 10 357

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 66 28 4 1 1 0 0 94 2 141
2020 Non-supervisor 61 26 6 3 2 0 0 88 6 339
2019 Supervisor 62 27 6 3 2 0 1 89 5 138
2019 Non-supervisor 48 36 9 4 2 1 0 85 6 363
2018 Supervisor 60 27 6 5 1 0 0 88 6 128
2018 Non-supervisor 50 37 6 4 3 0 0 87 7 323

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 56 31 8 4 1 1 0 87 4 142
2020 Non-supervisor 54 30 6 6 3 1 0 85 9 338
2019 Supervisor 52 32 7 6 2 1 0 85 8 136
2019 Non-supervisor 48 36 7 6 2 0 0 84 8 362
2018 Supervisor 54 36 6 5 0 0 0 89 5 128
2018 Non-supervisor 52 33 5 5 3 1 0 86 8 323
2017 Supervisor 56 32 6 4 0 1 0 89 4 134
2017 Non-supervisor 47 37 8 4 2 1 0 85 6 346
2014 Supervisor 59 28 8 1 2 1 0 88 3 141
2014 Non-supervisor 51 30 9 6 2 2 0 82 9 357

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 53 39 7 1 0 1 0 92 1 143
2020 Non-supervisor 53 30 10 5 1 1 0 83 6 338
2019 Supervisor 55 33 6 4 1 1 0 89 4 138
2019 Non-supervisor 52 32 8 2 3 2 0 86 6 361
2018 Supervisor 49 40 7 4 0 0 0 89 4 128
2018 Non-supervisor 47 35 10 5 2 1 0 82 7 324
2017 Supervisor 51 35 7 2 1 2 1 89 4 133
2017 Non-supervisor 47 29 14 3 4 2 1 79 7 347
2014 Supervisor 55 30 10 3 0 2 0 87 3 141
2014 Non-supervisor 48 28 12 5 2 3 0 80 8 356

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 73 17 7 4 0 0 0 90 4 143
2020 Non-supervisor 66 25 4 2 2 0 0 92 4 341
2019 Supervisor 67 23 4 5 1 0 0 90 6 136
2019 Non-supervisor 62 27 6 4 1 0 0 89 5 362
2018 Supervisor 68 19 5 5 2 0 0 88 7 127
2018 Non-supervisor 61 29 3 4 3 0 0 90 6 324
2017 Supervisor 66 24 3 5 2 0 0 90 7 134
2017 Non-supervisor 57 31 5 4 3 0 0 88 7 347
2014 Supervisor 63 28 6 1 2 0 0 91 3 140
2014 Non-supervisor 57 29 7 5 2 0 0 86 7 357

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 68 21 4 1 2 2 1 92 3 143
2020 Non-supervisor 63 19 8 3 2 3 2 87 5 341

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 50 42 6 1 0 2 0 93 1 142
2020 Non-supervisor 51 32 11 2 1 3 0 86 3 340

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 63 27 5 1 2 1 0 91 4 142
2020 Non-supervisor 52 28 8 6 1 2 2 84 7 340

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 41 33 13 5 3 3 2 78 8 143
2020 Non-supervisor 35 28 18 6 4 6 4 69 11 340
2019 Supervisor 43 34 12 6 2 1 1 79 8 138
2019 Non-supervisor 33 25 17 9 6 7 2 64 17 362
2018 Supervisor 37 41 12 8 0 2 1 80 8 127
2018 Non-supervisor 27 30 17 10 7 6 4 62 19 323
2017 Supervisor 46 32 15 4 2 1 1 79 6 134
2017 Non-supervisor 30 30 14 9 7 7 3 67 17 347
2014 Supervisor 47 29 8 7 4 1 3 79 12 141
2014 Non-supervisor 34 27 16 10 6 3 5 66 17 356

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 55 31 10 2 1 0 0 87 3 143
2020 Non-supervisor 46 32 9 7 3 2 1 80 10 336
2019 Supervisor 53 32 7 6 1 0 1 86 7 137
2019 Non-supervisor 38 34 13 7 5 3 1 75 12 364
2018 Supervisor 58 30 3 7 1 0 0 89 8 127
2018 Non-supervisor 38 40 10 7 3 2 1 79 11 325
2017 Supervisor 59 30 4 7 1 0 0 89 7 134
2017 Non-supervisor 42 38 8 6 3 1 1 82 9 347
2014 Supervisor 55 29 6 6 3 1 0 85 9 141
2014 Non-supervisor 46 31 9 6 4 3 1 81 10 357

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 52 33 11 3 1 1 0 85 4 141
2020 Non-supervisor 54 29 11 3 2 1 0 84 5 338
2019 Supervisor 48 35 12 1 2 1 1 84 4 137
2019 Non-supervisor 40 38 14 5 3 1 0 78 8 361
2018 Supervisor 50 28 16 3 2 1 0 79 4 128
2018 Non-supervisor 41 37 14 4 4 1 0 78 8 325

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 36 23 14 10 8 6 3 64 20 143
2020 Non-supervisor 30 22 20 12 7 8 2 57 21 340
2019 Supervisor 32 22 15 12 8 8 3 60 23 138
2019 Non-supervisor 23 21 24 9 12 8 3 50 23 362
2018 Supervisor 37 24 9 12 11 4 3 65 25 128
2018 Non-supervisor 20 24 22 10 13 10 2 49 26 326
2017 Supervisor 33 18 14 13 16 0 6 55 30 134
2017 Non-supervisor 20 21 16 15 14 11 3 48 34 345
2014 Supervisor 29 27 12 12 11 6 4 61 26 141
2014 Non-supervisor 16 25 18 17 16 6 1 44 36 355

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 55 32 6 7 0 0 0 88 7 143
2020 Non-supervisor 56 35 2 6 2 0 0 91 7 340

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 57 30 5 5 2 0 1 88 7 142
2020 Non-supervisor 55 34 7 3 1 0 0 88 4 341
2019 Supervisor 72 19 4 4 1 0 1 91 5 138
2019 Non-supervisor 62 29 4 4 1 0 0 91 5 361
2017 Supervisor 75 19 3 3 0 0 0 94 3 134
2017 Non-supervisor 58 30 4 6 2 0 0 88 8 347
2014 Supervisor 76 20 1 1 1 0 0 96 2 141
2014 Non-supervisor 62 26 3 6 3 0 0 88 9 357

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 71 22 5 1 1 0 0 93 3 140
2020 Non-supervisor 59 31 6 2 2 0 0 90 4 333
2019 Supervisor 70 22 5 1 1 0 0 92 3 138
2019 Non-supervisor 57 33 5 3 1 0 0 90 4 361
2017 Supervisor 73 24 2 1 0 0 0 97 1 133
2017 Non-supervisor 63 29 4 2 1 0 1 93 3 347
2014 Supervisor 76 20 1 1 1 0 0 97 2 141
2014 Non-supervisor 62 29 6 1 1 0 1 92 2 357

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 79 15 2 2 1 0 0 95 3 141
2020 Non-supervisor 83 10 4 0 1 1 0 95 1 339
2017 Supervisor 85 10 3 0 1 0 2 96 1 133
2017 Non-supervisor 80 14 3 1 2 1 1 95 2 346
2014 Supervisor 81 15 2 1 0 0 1 97 1 141
2014 Non-supervisor 76 16 3 2 1 1 1 94 3 357

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 55 22 10 4 1 1 6 83 6 143
2020 Non-supervisor 46 22 10 7 3 4 8 78 11 340
2019 Supervisor 50 25 13 4 3 1 4 79 8 138
2019 Non-supervisor 45 22 11 5 3 6 7 78 9 364

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 4 96 143
2020 Non-supervisor 4 96 340
2019 Supervisor 10 90 137
2019 Non-supervisor 9 91 363
2018 Supervisor 9 91 128
2018 Non-supervisor 11 89 325

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 0 100 12
2018 Non-supervisor 0 100 37

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 13
2019 Non-supervisor 0 100 31
2018 Supervisor 0 100 12
2018 Non-supervisor 0 100 37

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 13
2019 Non-supervisor 0 100 31

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 0 100 12
2018 Non-supervisor 13 87 37

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 57 43 12
2018 Non-supervisor 34 66 37

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 38 62 13
2019 Non-supervisor 22 78 31

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 38 62 13
2019 Non-supervisor 58 42 31

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 39 61 13
2019 Non-supervisor 36 64 31

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 13
2019 Non-supervisor 0 100 31
2018 Supervisor 0 100 12
2018 Non-supervisor 0 100 37

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 0 100 12
2018 Non-supervisor 0 100 37

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 39 61 13
2019 Non-supervisor 39 61 31

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 13
2019 Non-supervisor 16 84 31

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 48 52 13
2019 Non-supervisor 48 52 31

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 13
2019 Non-supervisor 23 77 31

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 13
2019 Non-supervisor 16 84 31

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 0 100 12
2018 Non-supervisor 0 100 37

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 13
2019 Non-supervisor 0 100 31

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 36 64 13
2019 Non-supervisor 32 68 31
2018 Supervisor 59 41 12
2018 Non-supervisor 23 77 37

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 0 100 11
2018 Non-supervisor 0 100 37

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 0 100 11
2018 Non-supervisor 0 100 37

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 0 100 11
2018 Non-supervisor 14 86 37

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 37 63 13
2019 Non-supervisor 54 46 31
2018 Supervisor 47 53 11
2018 Non-supervisor 57 43 37

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 13
2019 Non-supervisor 0 100 31
2018 Supervisor 0 100 11
2018 Non-supervisor 0 100 37

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 31 21 16 1 1 25 6 75 2 143
2020 Non-supervisor 23 12 19 4 2 32 8 58 11 340
2019 Supervisor 29 22 16 3 5 17 8 68 11 138
2019 Non-supervisor 17 14 16 5 5 33 11 54 19 363
2018 Supervisor 28 20 20 4 5 19 4 62 12 128
2018 Non-supervisor 18 15 20 5 7 27 8 50 19 323
2017 Supervisor 34 14 14 4 5 23 6 68 13 134
2017 Non-supervisor 17 14 21 4 5 30 8 50 15 346
2014 Supervisor 31 22 11 4 7 18 7 71 15 141
2014 Non-supervisor 18 14 22 4 5 29 7 50 15 356

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 56 28 10 2 1 4 0 87 3 143
2020 Non-supervisor 45 26 14 4 2 8 1 78 6 341
2019 Supervisor 50 30 8 3 4 5 1 85 7 138
2019 Non-supervisor 39 29 15 6 3 7 1 74 10 363
2018 Supervisor 52 30 8 3 4 3 0 85 8 128
2018 Non-supervisor 40 29 17 5 3 6 0 73 9 323
2017 Supervisor 53 29 5 3 4 6 1 87 7 134
2017 Non-supervisor 35 30 15 5 5 9 1 73 10 346
2014 Supervisor 44 30 12 4 5 5 1 78 9 141
2014 Non-supervisor 35 29 17 5 4 10 0 71 10 356

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 4 96 143
2020 Non-supervisor 5 95 340
2018 Supervisor 4 96 127
2018 Non-supervisor 6 94 325

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 36 18 14 1 1 26 4 77 3 143
2020 Non-supervisor 24 14 15 2 3 35 8 65 8 341
2019 Supervisor 31 16 19 3 1 22 7 66 6 138
2019 Non-supervisor 19 10 19 2 3 37 9 56 9 360
2018 Supervisor 33 15 24 1 1 21 5 64 4 126
2018 Non-supervisor 18 13 21 2 5 35 5 53 11 325
2017 Supervisor 33 16 12 1 1 34 3 78 2 133
2017 Non-supervisor 16 12 18 2 3 42 7 56 9 346
2014 Supervisor 33 13 18 0 1 29 6 71 1 141
2014 Non-supervisor 20 13 19 3 0 37 8 60 5 357

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 57 26 10 2 0 5 0 87 2 143
2020 Non-supervisor 48 28 11 3 2 8 1 82 6 339
2019 Supervisor 51 28 11 2 1 6 1 85 3 138
2019 Non-supervisor 43 28 14 2 3 9 1 78 6 363
2018 Supervisor 59 23 12 2 1 3 0 85 3 127
2018 Non-supervisor 39 27 16 5 3 10 1 74 9 324
2017 Supervisor 54 29 9 1 1 6 0 89 2 131
2017 Non-supervisor 36 32 14 2 3 12 2 78 6 347
2014 Supervisor 54 22 16 0 1 6 2 82 1 141
2014 Non-supervisor 39 25 16 5 0 13 1 74 7 357

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 8 92 143
2020 Non-supervisor 7 93 340

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 6 94 142
2020 Non-supervisor 10 90 341
2019 Supervisor 10 90 138
2019 Non-supervisor 10 90 362
2017 Supervisor 10 90 134
2017 Non-supervisor 17 83 346
2014 Supervisor 5 95 141
2014 Non-supervisor 13 87 356

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 78 22 14
2019 Non-supervisor 83 17 36
2017 Supervisor 78 22 13
2017 Non-supervisor 80 20 57
2014 Non-supervisor 89 11 46

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 Supervisor 54 19 9 18 0 0 0 73 18 11
2019 Non-supervisor 46 35 4 16 0 0 0 81 16 30
2017 Supervisor 80 20 0 0 0 0 0 100 0 10
2017 Non-supervisor 60 32 2 4 2 0 0 92 6 46
2014 Non-supervisor 54 44 0 3 0 0 0 97 3 41

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 69 19 7 5 0 1 0 88 5 143
2020 Non-supervisor 64 22 7 3 0 1 2 89 3 340
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 58 29 6 6 1 1 0 88 7 142
2020 Non-supervisor 55 29 7 5 2 2 0 86 7 338

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 61 31 3 5 0 0 0 92 5 142
2020 Non-supervisor 63 29 4 2 0 1 0 93 2 341

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 65 24 6 4 1 0 0 89 5 142
2020 Non-supervisor 64 27 6 2 0 1 0 92 2 338

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 64 23 11 2 0 0 0 87 2 142
2020 Non-supervisor 58 31 8 2 0 1 1 90 2 337

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 66 22 8 3 0 1 0 89 3 143
2020 Non-supervisor 66 25 4 2 1 1 1 93 3 340

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 79 11 4 1 1 1 3 95 2 143
2020 Non-supervisor 76 13 2 1 0 4 4 96 1 339

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 69 23 6 1 0 1 0 93 1 143
2020 Non-supervisor 62 24 7 3 1 2 0 89 4 340

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 67 21 3 6 2 0 0 89 8 141
2020 Non-supervisor 68 19 7 5 1 1 0 87 5 339

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 79 14 4 3 0 0 0 93 3 142
2020 Non-supervisor 76 17 3 3 0 1 0 94 3 340

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 99 1 143

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 35 32 11 15 7 0 0 67 22 141

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 58 36 4 1 0 0 0 94 1 142
2020 Non-supervisor 54 37 5 2 1 1 0 92 3 340
2019 Supervisor 60 31 6 1 1 1 0 92 2 138
2019 Non-supervisor 46 39 7 3 2 2 0 87 5 362
2018 Supervisor 64 25 6 4 1 0 0 89 5 127
2018 Non-supervisor 56 31 9 3 1 1 0 88 4 322
2017 Supervisor 65 29 5 1 1 0 0 94 2 133
2017 Non-supervisor 43 43 7 5 1 1 0 87 6 346

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 50 26 9 8 7 0 0 76 15 143
2020 Non-supervisor 51 24 11 10 3 1 0 76 13 339

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 62 19 12 6 1 0 0 82 7 142
2020 Non-supervisor 65 21 10 1 1 2 0 88 2 339

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 51 30 13 3 2 0 0 81 6 143
2020 Non-supervisor 52 31 9 5 2 0 0 84 7 341
2019 Supervisor 43 40 9 4 4 1 0 84 7 138
2019 Non-supervisor 41 36 13 6 3 1 0 78 9 364
2018 Supervisor 51 31 5 9 4 0 0 82 13 128
2018 Non-supervisor 42 35 13 5 5 2 0 78 10 324
2017 Supervisor 39 41 6 8 6 0 0 80 14 134
2017 Non-supervisor 33 42 14 7 4 1 0 76 11 346

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 38 41 9 7 4 0 0 79 12 143
2019 Supervisor 27 54 7 7 2 1 1 83 10 137

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 45 28 16 7 4 0 1 73 11 142
2020 Non-supervisor 37 33 15 8 6 0 0 70 15 339

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 66 17 11 6 0 0 1 83 6 143
2020 Non-supervisor 61 24 10 3 2 1 0 86 4 338
2019 Supervisor 66 18 10 1 5 0 0 84 6 137
2019 Non-supervisor 60 26 8 3 2 0 1 86 5 363
2018 Supervisor 61 21 11 3 2 0 2 83 6 127
2018 Non-supervisor 53 28 10 5 2 0 2 83 6 325
2017 Supervisor 56 25 13 3 2 1 0 82 5 131
2017 Non-supervisor 50 23 14 7 5 0 2 74 12 346

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 13 33 25 16 13 0 0 45 30 143
2020 Non-supervisor 25 32 22 14 6 0 0 58 20 340
2019 Supervisor 18 29 30 13 11 0 0 46 24 138
2019 Non-supervisor 30 36 20 9 4 0 0 67 13 364
2018 Supervisor 9 38 32 9 12 0 0 47 21 126
2018 Non-supervisor 21 37 26 10 5 0 1 59 16 325
2017 Supervisor 17 29 29 16 9 0 0 46 25 134
2017 Non-supervisor 24 32 28 11 5 0 0 57 16 346

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 21 35 23 13 8 0 0 56 21 143
2020 Non-supervisor 35 37 15 10 3 0 0 72 13 336
2019 Supervisor 25 31 24 14 5 0 1 57 19 138
2019 Non-supervisor 40 35 15 6 4 0 1 75 10 363
2018 Supervisor 19 39 29 10 3 0 0 58 13 127
2018 Non-supervisor 33 34 21 9 3 0 1 67 12 324
2017 Supervisor 26 28 29 11 6 0 0 54 17 134
2017 Non-supervisor 29 39 18 9 4 1 1 69 13 346

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 20 33 22 15 10 0 0 53 25 143
2020 Non-supervisor 38 28 17 13 3 1 0 66 16 339
2019 Supervisor 25 22 29 14 10 0 0 47 23 136
2019 Non-supervisor 36 32 17 8 5 1 1 69 13 361
2018 Supervisor 22 25 21 22 10 0 0 47 32 125
2018 Non-supervisor 29 31 23 9 7 1 1 61 16 324
2017 Supervisor 22 25 28 14 10 1 0 47 24 134
2017 Non-supervisor 31 29 20 12 6 0 2 61 18 344

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 33 31 19 10 7 0 0 64 17 142
2020 Non-supervisor 60 23 11 4 1 0 1 84 5 335
2019 Supervisor 47 30 13 6 2 0 1 78 8 137
2019 Non-supervisor 67 23 6 1 0 0 3 93 1 362
2018 Supervisor 44 31 14 9 2 0 1 75 10 125
2018 Non-supervisor 62 22 9 2 0 0 4 88 3 326
2017 Supervisor 41 33 18 5 2 0 1 75 7 134
2017 Non-supervisor 57 24 8 2 2 1 6 87 4 344

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 29 34 18 14 5 0 0 63 20 143
2020 Non-supervisor 39 30 18 8 4 0 0 70 13 340
2019 Supervisor 31 35 18 10 6 0 0 66 16 138
2019 Non-supervisor 46 31 15 5 3 0 0 77 8 362
2018 Supervisor 34 38 16 7 4 0 0 73 11 126
2018 Non-supervisor 42 32 16 6 3 0 0 75 10 324
2017 Supervisor 27 41 19 7 6 0 0 68 14 133
2017 Non-supervisor 37 33 20 5 5 0 1 70 10 344

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 31 29 18 10 10 0 3 62 20 142
2020 Non-supervisor 34 30 18 8 6 0 3 67 15 341

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 42 34 19 4 1 0 0 76 5 143
2020 Non-supervisor 41 35 16 6 1 0 1 77 7 340
2019 Supervisor 36 39 17 5 3 0 0 75 7 137
2019 Non-supervisor 33 39 19 5 3 1 1 73 8 362
2018 Supervisor 35 40 12 10 2 0 0 75 12 128
2018 Non-supervisor 27 39 21 7 4 0 1 67 11 325
2017 Supervisor 31 35 19 12 3 0 0 67 15 133
2017 Non-supervisor 32 31 21 9 6 1 1 64 15 345

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 25 37 24 10 4 0 0 62 14 141
2020 Non-supervisor 33 35 20 9 2 0 0 68 11 339
2019 Supervisor 26 33 24 13 4 0 0 59 17 137
2019 Non-supervisor 34 33 20 9 3 1 1 68 12 363
2018 Supervisor 20 29 29 14 7 0 0 50 21 128
2018 Non-supervisor 24 40 25 8 4 0 1 64 11 324
2017 Supervisor 16 36 20 21 8 0 0 52 29 133
2017 Non-supervisor 26 38 20 9 6 1 0 65 15 344

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 42 33 16 5 4 0 0 75 9 142
2020 Non-supervisor 42 31 17 7 2 0 1 74 9 338
2019 Supervisor 40 30 15 9 7 0 0 69 16 138
2019 Non-supervisor 36 33 17 9 4 0 0 70 13 363
2018 Supervisor 33 28 24 8 5 0 1 62 14 128
2018 Non-supervisor 32 30 23 9 4 1 1 63 13 325
2017 Supervisor 33 28 19 11 8 1 0 62 19 133
2017 Non-supervisor 33 35 17 8 6 0 1 69 14 345

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 52 25 15 4 4 0 1 77 8 142
2020 Non-supervisor 53 25 12 7 3 0 0 78 10 338
2019 Supervisor 51 26 13 4 6 0 0 77 10 137
2019 Non-supervisor 51 26 14 4 4 1 1 78 8 363

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 38 28 21 8 4 0 0 67 12 141
2020 Non-supervisor 34 33 20 8 4 0 0 68 12 341

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 23 32 27 12 6 0 0 55 18 143
2020 Non-supervisor 26 39 20 11 4 0 0 65 15 339
2019 Supervisor 28 37 17 13 5 0 0 65 18 136
2019 Non-supervisor 37 38 17 5 3 0 0 75 8 364
2018 Supervisor 25 33 20 15 6 0 1 59 21 128
2018 Non-supervisor 30 39 22 6 2 0 1 69 8 323
2017 Supervisor 28 24 23 19 6 0 0 52 25 133
2017 Non-supervisor 33 37 22 5 3 0 0 70 8 345

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 67 23 7 2 2 0 0 89 4 143
2020 Non-supervisor 59 28 9 2 1 0 1 88 3 337
2019 Supervisor 82 15 3 0 0 0 0 97 0 138
2019 Non-supervisor 70 18 9 1 1 0 1 89 2 362
2018 Supervisor 84 12 3 1 0 0 0 96 1 128
2018 Non-supervisor 61 21 10 3 3 0 2 84 6 325
2017 Supervisor 76 17 4 2 1 0 1 93 3 134
2017 Non-supervisor 67 17 9 2 3 0 2 86 5 345

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 51 31 10 3 6 0 0 82 8 141
2020 Non-supervisor 47 36 14 2 1 0 0 83 3 337

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 86 10 3 1 0 0 1 96 1 143
2020 Non-supervisor 78 14 3 2 0 1 3 95 2 337
2019 Supervisor 86 7 1 1 0 0 5 98 1 138
2019 Non-supervisor 83 7 3 1 1 0 5 96 1 358
2018 Supervisor 94 3 1 1 0 0 1 98 2 127
2018 Non-supervisor 76 14 4 2 1 0 3 93 3 325

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 87 4 5 1 1 0 2 93 2 142
2020 Non-supervisor 87 8 1 1 1 1 1 97 2 338
2019 Supervisor 82 9 3 4 2 0 0 91 5 137
2019 Non-supervisor 77 9 4 3 3 1 2 90 6 362
2018 Supervisor 88 2 4 5 1 0 0 90 6 127
2018 Non-supervisor 74 11 6 2 3 1 3 89 5 325
2017 Supervisor 81 10 4 4 1 2 0 92 4 134
2017 Non-supervisor 77 12 6 1 2 1 2 91 3 346

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 71 20 5 2 2 0 0 91 4 142
2020 Non-supervisor 77 15 5 1 1 0 1 93 1 334
2019 Supervisor 67 25 5 1 2 0 0 92 3 138
2019 Non-supervisor 66 23 6 2 2 0 1 90 4 361
2018 Supervisor 56 30 9 5 1 0 0 86 5 127
2018 Non-supervisor 60 28 6 3 1 0 1 89 4 326
2017 Supervisor 56 32 10 2 0 0 0 88 2 133
2017 Non-supervisor 64 25 6 3 1 0 1 90 4 347

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 72 14 7 3 3 1 1 86 7 142
2020 Non-supervisor 73 15 8 2 2 0 1 89 3 339
2019 Supervisor 64 24 5 1 4 1 0 89 6 138
2019 Non-supervisor 65 20 7 5 3 0 1 86 8 359
2018 Supervisor 63 19 10 5 2 0 0 82 8 128
2018 Non-supervisor 58 22 10 6 2 0 1 81 9 324
2017 Supervisor 64 16 11 5 4 0 0 80 9 133
2017 Non-supervisor 63 20 10 3 3 0 2 84 6 346

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 64 23 8 2 2 0 0 88 4 143
2020 Non-supervisor 69 3 1 0 0 0 28 99 0 337
2019 Supervisor 52 34 9 5 1 0 1 86 5 135
2019 Non-supervisor 61 4 1 0 0 0 33 99 0 360
2018 Supervisor 43 36 19 2 0 0 0 79 2 127
2018 Non-supervisor 51 5 2 0 0 0 42 96 1 323
2017 Supervisor 46 35 13 5 1 0 0 81 6 133
2017 Non-supervisor 55 4 2 0 0 0 39 96 0 346

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 72 18 8 1 1 0 0 90 2 143
2020 Non-supervisor 78 13 5 2 0 0 2 93 2 339
2019 Supervisor 75 15 9 0 1 0 1 91 1 136
2019 Non-supervisor 74 17 5 1 0 0 3 94 1 360
2018 Supervisor 71 18 9 1 1 0 0 89 2 128
2018 Non-supervisor 65 20 8 1 0 0 5 90 2 322
2017 Supervisor 68 20 5 4 3 0 0 89 7 132
2017 Non-supervisor 71 18 4 1 1 1 5 94 2 344

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 81 11 5 2 1 0 0 92 3 142
2020 Non-supervisor 73 15 6 2 1 1 1 90 4 340
2019 Supervisor 85 7 6 1 1 0 1 93 1 138
2019 Non-supervisor 71 16 4 5 2 1 1 88 8 360
2018 Supervisor 90 6 3 1 1 0 0 96 2 128
2018 Non-supervisor 67 19 7 3 1 0 2 88 5 325
2017 Supervisor 83 11 3 2 2 0 0 93 4 133
2017 Non-supervisor 67 21 7 1 3 0 2 90 3 347

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 64 21 11 3 1 0 0 85 4 143
2020 Non-supervisor 46 30 16 6 1 0 1 77 7 340
2019 Supervisor 69 20 10 1 1 0 0 89 1 138
2019 Non-supervisor 59 29 6 3 2 0 1 89 5 361
2018 Supervisor 62 20 10 6 1 0 1 83 6 126
2018 Non-supervisor 50 32 14 3 1 0 1 83 4 323
2017 Supervisor 65 23 7 4 1 0 0 88 5 133
2017 Non-supervisor 50 30 13 3 3 0 2 82 6 347

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 38 46 10 5 1 0 0 84 6 143
2020 Non-supervisor 34 48 13 5 1 0 0 82 5 340

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 11 36 39 12 1 0 0 48 14 143
2020 Non-supervisor 21 43 27 9 1 0 0 63 10 341
2019 Supervisor 17 38 30 14 1 0 0 55 15 138
2019 Non-supervisor 27 43 24 5 2 0 0 69 7 364
2018 Supervisor 17 36 31 13 3 0 0 53 16 128
2018 Non-supervisor 20 46 26 7 1 0 0 66 8 326
2017 Supervisor 12 37 35 11 5 0 0 49 16 134
2017 Non-supervisor 15 46 31 5 3 0 0 61 8 347

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 6 21 48 20 5 0 0 25 28 141
2020 Non-supervisor 6 14 41 28 11 0 0 39 20 340
2019 Supervisor 6 18 45 24 8 0 0 32 24 137
2019 Non-supervisor 4 13 38 31 14 0 0 45 17 359
2018 Supervisor 8 21 42 20 10 0 0 30 28 127
2018 Non-supervisor 6 12 37 31 14 0 0 45 18 324
2017 Supervisor 7 15 47 22 9 0 0 31 22 134
2017 Non-supervisor 5 15 42 29 9 0 0 38 20 347
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 9 80 11 0 90 10 143
2020 Non-supervisor 5 78 16 2 94 6 341

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 54 46 13
2020 Non-supervisor 63 37 16

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 61 17 4 2 4 1 11 89 6 141
2020 Non-supervisor 57 15 7 4 2 3 13 85 7 339
2019 Supervisor 65 14 9 5 2 0 6 83 8 137
2019 Non-supervisor 58 12 10 5 5 0 9 78 11 362
2018 Supervisor 75 8 5 3 2 1 6 89 6 128
2018 Non-supervisor 64 10 11 3 5 1 6 80 8 324

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 37 24 15 8 8 0 8 66 18 13
2020 Non-supervisor 37 19 6 0 26 0 12 64 29 16

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 0 16 21 16 8 8 30 26 40 13
2020 Non-supervisor 13 13 31 0 37 0 6 27 40 16
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