2020 Public Service Employee Survey Results by Theme for Atlantic Canada Opportunities Agency by Question 108. In total, how many years have you been working in the federal public service?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 56 33 7 2 3 0 0 88 5 62
2020 3 to 10 years in the federal public service 61 29 6 3 0 0 0 90 3 80
2020 11 to 20 years in the federal public service 54 32 8 5 1 0 0 86 6 218
2020 More than 20 years in the federal public service 66 23 6 4 2 0 0 89 5 117
2019 Less than 3 years in the federal public service 58 29 4 4 5 0 0 87 9 77
2019 3 to 10 years in the federal public service 41 42 12 5 0 0 0 83 5 80
2019 11 to 20 years in the federal public service 54 31 8 5 2 0 0 86 7 242
2019 More than 20 years in the federal public service 48 37 6 7 2 0 0 85 9 89
2018 Less than 3 years in the federal public service 55 39 3 3 0 0 0 95 3 43
2018 3 to 10 years in the federal public service 41 43 5 7 4 0 0 84 11 71
2018 11 to 20 years in the federal public service 52 34 5 5 4 0 0 86 9 226
2018 More than 20 years in the federal public service 54 33 4 5 3 0 0 87 8 92
2017 Less than 3 years in the federal public service 42 53 3 3 0 0 0 95 3 36
2017 3 to 10 years in the federal public service 42 40 9 2 7 0 0 82 9 105
2017 11 to 20 years in the federal public service 49 36 4 7 4 0 0 85 11 227
2017 More than 20 years in the federal public service 48 35 9 7 2 0 0 83 9 95
2014 Less than 3 years in the federal public service 23 53 4 16 4 0 0 77 20 23
2014 3 to 10 years in the federal public service 35 41 11 9 4 0 0 76 13 151
2014 11 to 20 years in the federal public service 42 38 8 8 4 0 0 81 11 220
2014 More than 20 years in the federal public service 53 33 9 4 0 0 0 86 4 88

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 49 46 3 0 2 0 0 95 2 62
2020 3 to 10 years in the federal public service 65 24 7 1 2 0 0 89 4 80
2020 11 to 20 years in the federal public service 44 35 10 7 4 0 0 79 11 218
2020 More than 20 years in the federal public service 49 32 3 11 4 0 0 81 16 118
2019 Less than 3 years in the federal public service 58 30 5 4 3 0 0 89 6 77
2019 3 to 10 years in the federal public service 48 36 9 4 4 0 0 84 8 80
2019 11 to 20 years in the federal public service 42 38 10 5 5 0 0 79 11 241
2019 More than 20 years in the federal public service 42 34 9 8 6 1 0 77 14 88
2018 Less than 3 years in the federal public service 59 36 2 2 0 0 0 96 2 43
2018 3 to 10 years in the federal public service 33 49 13 1 4 0 0 82 5 71
2018 11 to 20 years in the federal public service 44 31 10 9 6 0 0 75 15 228
2018 More than 20 years in the federal public service 43 38 6 6 7 0 0 80 14 91
2017 Less than 3 years in the federal public service 48 34 9 6 3 0 0 83 8 35
2017 3 to 10 years in the federal public service 41 38 8 8 6 0 0 79 13 105
2017 11 to 20 years in the federal public service 37 35 9 12 6 0 0 72 18 229
2017 More than 20 years in the federal public service 46 38 11 2 3 0 0 84 5 95

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 64 27 8 0 2 0 0 90 2 62
2020 3 to 10 years in the federal public service 67 30 3 0 0 0 0 97 0 79
2020 11 to 20 years in the federal public service 66 25 7 1 1 0 0 92 2 216
2020 More than 20 years in the federal public service 72 18 7 2 2 0 0 90 3 118
2019 Less than 3 years in the federal public service 66 26 1 4 3 0 0 92 6 76
2019 3 to 10 years in the federal public service 57 35 5 4 0 0 0 91 4 80
2019 11 to 20 years in the federal public service 68 25 4 2 1 0 0 92 3 240
2019 More than 20 years in the federal public service 63 29 6 2 0 0 0 92 2 88
2018 Less than 3 years in the federal public service 58 40 3 0 0 0 0 97 0 43
2018 3 to 10 years in the federal public service 53 35 10 3 0 0 0 87 3 70
2018 11 to 20 years in the federal public service 70 22 4 3 0 0 0 92 4 226
2018 More than 20 years in the federal public service 74 22 3 1 0 0 0 96 1 90
2017 Less than 3 years in the federal public service 61 36 3 0 0 0 0 97 0 36
2017 3 to 10 years in the federal public service 55 33 7 5 0 0 0 88 5 104
2017 11 to 20 years in the federal public service 69 22 4 3 2 0 0 91 5 228
2017 More than 20 years in the federal public service 69 27 4 0 0 0 0 96 0 95
2014 Less than 3 years in the federal public service 76 24 0 0 0 0 0 100 0 23
2014 3 to 10 years in the federal public service 64 25 10 1 0 0 0 89 1 151
2014 11 to 20 years in the federal public service 72 20 6 2 0 0 0 92 2 220
2014 More than 20 years in the federal public service 77 18 2 2 0 0 0 95 2 88

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 64 24 8 2 2 0 0 88 3 62
2020 3 to 10 years in the federal public service 70 21 8 1 0 0 0 91 1 80
2020 11 to 20 years in the federal public service 62 25 8 4 1 0 0 87 5 217
2020 More than 20 years in the federal public service 68 21 4 4 3 0 0 90 6 117
2019 Less than 3 years in the federal public service 64 26 4 1 5 0 0 90 6 77
2019 3 to 10 years in the federal public service 61 32 5 1 0 0 0 94 1 80
2019 11 to 20 years in the federal public service 62 29 4 2 2 0 0 91 5 242
2019 More than 20 years in the federal public service 61 28 8 3 0 0 0 89 3 89
2018 Less than 3 years in the federal public service 69 27 5 0 0 0 0 95 0 43
2018 3 to 10 years in the federal public service 50 36 8 3 3 0 0 86 5 70
2018 11 to 20 years in the federal public service 59 29 7 3 3 0 0 88 6 230
2018 More than 20 years in the federal public service 61 28 5 5 1 0 0 89 6 93
2017 Less than 3 years in the federal public service 58 33 5 0 0 0 3 94 0 36
2017 3 to 10 years in the federal public service 50 37 3 6 4 0 0 87 10 102
2017 11 to 20 years in the federal public service 56 33 5 4 3 0 0 88 7 229
2017 More than 20 years in the federal public service 53 35 9 3 0 0 0 88 3 95
2014 Less than 3 years in the federal public service 35 36 17 8 4 0 0 71 12 23
2014 3 to 10 years in the federal public service 45 34 15 5 0 0 0 79 5 151
2014 11 to 20 years in the federal public service 54 29 9 5 3 0 0 83 8 220
2014 More than 20 years in the federal public service 64 26 6 3 1 0 0 90 4 88

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 79 14 3 2 1 0 0 94 3 62
2020 3 to 10 years in the federal public service 85 9 5 1 0 0 0 94 1 79
2020 11 to 20 years in the federal public service 64 23 9 3 1 0 0 86 4 218
2020 More than 20 years in the federal public service 70 20 5 4 1 0 0 89 5 117
2019 Less than 3 years in the federal public service 84 13 3 0 0 0 0 97 0 76
2019 3 to 10 years in the federal public service 70 19 10 1 0 0 0 89 1 80
2019 11 to 20 years in the federal public service 60 24 10 3 2 1 0 84 5 240
2019 More than 20 years in the federal public service 60 22 9 7 1 1 0 83 8 88
2018 Less than 3 years in the federal public service 79 16 5 0 0 0 0 95 0 43
2018 3 to 10 years in the federal public service 64 29 4 3 0 0 0 93 3 71
2018 11 to 20 years in the federal public service 55 28 8 5 4 0 0 83 9 229
2018 More than 20 years in the federal public service 63 19 7 6 5 0 0 82 11 91
2017 Less than 3 years in the federal public service 73 24 0 3 0 0 0 97 3 36
2017 3 to 10 years in the federal public service 65 24 8 1 2 0 0 89 3 105
2017 11 to 20 years in the federal public service 54 30 8 4 4 0 0 84 8 228
2017 More than 20 years in the federal public service 57 31 5 5 2 0 0 87 7 96
2014 Less than 3 years in the federal public service 38 46 4 4 8 0 0 84 12 23
2014 3 to 10 years in the federal public service 54 27 12 5 1 0 0 81 7 151
2014 11 to 20 years in the federal public service 47 29 11 9 4 0 0 76 12 219
2014 More than 20 years in the federal public service 65 25 5 4 1 0 0 90 5 88

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 72 21 3 2 1 0 0 93 3 61
2020 3 to 10 years in the federal public service 76 18 5 0 1 0 0 94 1 80
2020 11 to 20 years in the federal public service 61 25 8 4 1 0 0 86 5 218
2020 More than 20 years in the federal public service 66 25 5 2 3 0 0 90 5 115
2019 Less than 3 years in the federal public service 83 10 5 1 0 0 0 93 1 77
2019 3 to 10 years in the federal public service 68 18 12 2 0 0 0 86 2 80
2019 11 to 20 years in the federal public service 55 29 7 7 2 0 0 84 9 240
2019 More than 20 years in the federal public service 60 23 9 7 1 0 0 83 8 88
2018 Less than 3 years in the federal public service 78 17 5 0 0 0 0 95 0 43
2018 3 to 10 years in the federal public service 60 30 5 4 0 0 0 90 4 70
2018 11 to 20 years in the federal public service 53 31 7 5 4 0 0 84 9 228
2018 More than 20 years in the federal public service 61 18 6 10 5 0 0 79 15 93
2017 Less than 3 years in the federal public service 76 19 3 3 0 0 0 95 3 36
2017 3 to 10 years in the federal public service 64 27 5 4 1 0 0 90 5 105
2017 11 to 20 years in the federal public service 55 29 6 7 4 0 0 84 10 228
2017 More than 20 years in the federal public service 60 24 9 4 2 0 0 84 6 96
2014 Less than 3 years in the federal public service 38 43 12 4 4 0 0 81 8 23
2014 3 to 10 years in the federal public service 50 29 12 7 1 0 0 80 8 151
2014 11 to 20 years in the federal public service 46 30 10 11 2 0 0 77 13 220
2014 More than 20 years in the federal public service 63 29 2 3 2 0 0 92 5 88

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 59 17 16 3 3 2 0 77 7 62
2020 3 to 10 years in the federal public service 67 18 7 4 1 2 0 87 5 80
2020 11 to 20 years in the federal public service 56 22 12 6 2 1 0 79 8 219
2020 More than 20 years in the federal public service 71 13 8 4 4 0 0 84 8 118
2019 Less than 3 years in the federal public service 65 15 11 4 1 4 0 83 5 76
2019 3 to 10 years in the federal public service 63 18 9 10 0 0 0 81 10 80
2019 11 to 20 years in the federal public service 51 26 12 5 4 2 0 79 9 241
2019 More than 20 years in the federal public service 61 16 9 10 2 1 1 78 13 89
2018 Less than 3 years in the federal public service 63 21 11 4 0 0 0 84 4 43
2018 3 to 10 years in the federal public service 55 21 15 3 1 4 0 79 5 71
2018 11 to 20 years in the federal public service 51 20 14 7 6 2 0 73 14 230
2018 More than 20 years in the federal public service 56 18 5 12 6 2 0 76 18 93
2017 Less than 3 years in the federal public service 61 9 22 3 0 3 3 74 3 36
2017 3 to 10 years in the federal public service 54 18 12 8 5 3 0 74 13 105
2017 11 to 20 years in the federal public service 52 20 13 5 6 5 0 75 11 229
2017 More than 20 years in the federal public service 52 19 12 5 5 5 1 76 11 96
2014 Less than 3 years in the federal public service 35 39 0 11 15 0 0 74 26 23
2014 3 to 10 years in the federal public service 48 24 12 7 5 3 1 75 13 151
2014 11 to 20 years in the federal public service 50 16 15 10 6 3 0 68 16 220
2014 More than 20 years in the federal public service 61 17 11 3 4 2 1 81 8 88
Top of page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 67 26 0 2 0 0 5 98 2 62
2020 3 to 10 years in the federal public service 71 20 5 4 0 0 0 91 4 80
2020 11 to 20 years in the federal public service 67 22 5 2 1 1 2 91 3 219
2020 More than 20 years in the federal public service 74 21 3 0 2 0 1 95 2 118
2019 Less than 3 years in the federal public service 74 13 8 2 0 1 1 89 3 77
2019 3 to 10 years in the federal public service 66 19 8 4 0 1 1 88 4 80
2019 11 to 20 years in the federal public service 63 24 9 2 0 0 2 89 2 241
2019 More than 20 years in the federal public service 65 23 10 0 1 0 1 89 1 88

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 66 26 3 3 0 0 2 93 3 62
2020 3 to 10 years in the federal public service 69 20 3 9 0 0 0 89 9 79
2020 11 to 20 years in the federal public service 56 29 7 5 2 0 1 86 7 219
2020 More than 20 years in the federal public service 62 27 6 3 2 0 0 89 5 118
2019 Less than 3 years in the federal public service 62 28 5 4 1 0 0 90 5 77
2019 3 to 10 years in the federal public service 69 18 5 5 3 0 0 87 8 80
2019 11 to 20 years in the federal public service 52 27 9 7 5 0 1 79 12 241
2019 More than 20 years in the federal public service 57 28 7 7 1 0 0 85 8 89
2018 Less than 3 years in the federal public service 63 30 0 5 0 0 2 95 5 42
2018 3 to 10 years in the federal public service 56 34 7 3 0 0 0 90 3 71
2018 11 to 20 years in the federal public service 58 23 7 10 3 0 0 81 13 229
2018 More than 20 years in the federal public service 62 24 3 3 6 0 1 87 9 92
2017 Less than 3 years in the federal public service 52 34 8 3 0 0 3 89 3 36
2017 3 to 10 years in the federal public service 57 31 5 4 3 1 0 89 6 105
2017 11 to 20 years in the federal public service 49 31 7 7 7 0 0 80 14 228
2017 More than 20 years in the federal public service 54 32 8 5 0 0 0 86 5 96
2014 Less than 3 years in the federal public service 40 30 12 8 0 10 0 78 9 22
2014 3 to 10 years in the federal public service 50 28 9 9 3 0 0 78 13 151
2014 11 to 20 years in the federal public service 52 27 8 9 4 0 0 79 13 220
2014 More than 20 years in the federal public service 61 22 7 7 1 1 1 85 8 88

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 76 18 3 2 0 0 2 95 2 62
2020 3 to 10 years in the federal public service 76 11 8 5 0 0 0 88 5 80
2020 11 to 20 years in the federal public service 70 18 6 3 2 0 1 89 5 218
2020 More than 20 years in the federal public service 71 22 2 4 2 0 0 92 5 118
2019 Less than 3 years in the federal public service 69 26 4 1 0 0 0 95 1 77
2019 3 to 10 years in the federal public service 73 15 6 2 3 0 0 89 5 80
2019 11 to 20 years in the federal public service 62 23 7 5 3 0 0 85 8 241
2019 More than 20 years in the federal public service 63 25 6 3 2 0 1 89 6 89
2018 Less than 3 years in the federal public service 64 29 5 2 0 0 0 93 2 43
2018 3 to 10 years in the federal public service 63 26 7 4 0 0 0 89 4 71
2018 11 to 20 years in the federal public service 61 21 7 8 3 0 0 82 11 231
2018 More than 20 years in the federal public service 58 29 4 4 4 0 1 87 8 92
2017 Less than 3 years in the federal public service 70 19 8 3 0 0 0 89 3 36
2017 3 to 10 years in the federal public service 66 24 4 3 3 1 0 91 6 105
2017 11 to 20 years in the federal public service 56 25 10 5 3 0 0 82 8 229
2017 More than 20 years in the federal public service 70 23 3 3 0 0 1 94 3 96
2014 Less than 3 years in the federal public service 50 43 4 0 4 0 0 92 4 23
2014 3 to 10 years in the federal public service 53 27 11 6 3 0 0 79 9 151
2014 11 to 20 years in the federal public service 60 23 6 7 5 0 0 82 12 220
2014 More than 20 years in the federal public service 66 22 8 1 2 0 1 89 3 88

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 80 15 5 0 0 0 0 95 0 61
2020 3 to 10 years in the federal public service 67 24 3 3 0 3 0 94 4 79
2020 11 to 20 years in the federal public service 52 33 9 4 1 0 0 85 6 219
2020 More than 20 years in the federal public service 53 30 5 7 4 1 0 84 11 118
2019 Less than 3 years in the federal public service 70 24 3 0 1 0 1 96 2 76
2019 3 to 10 years in the federal public service 48 35 13 3 0 1 0 84 3 80
2019 11 to 20 years in the federal public service 37 37 13 8 3 2 0 76 11 242
2019 More than 20 years in the federal public service 33 40 11 9 4 2 0 75 14 89
2018 Less than 3 years in the federal public service 61 30 7 2 0 0 0 91 2 43
2018 3 to 10 years in the federal public service 43 39 11 6 1 0 0 82 7 71
2018 11 to 20 years in the federal public service 41 34 11 8 5 2 0 76 13 231
2018 More than 20 years in the federal public service 36 36 6 11 9 2 0 73 20 93
2017 Less than 3 years in the federal public service 63 20 9 5 0 0 3 86 5 36
2017 3 to 10 years in the federal public service 44 36 9 7 4 1 0 80 11 105
2017 11 to 20 years in the federal public service 36 37 9 9 6 3 0 75 15 229
2017 More than 20 years in the federal public service 45 34 8 4 6 3 0 81 11 96
2014 Less than 3 years in the federal public service 34 22 15 8 8 13 0 65 18 23
2014 3 to 10 years in the federal public service 39 36 11 10 2 1 0 76 12 151
2014 11 to 20 years in the federal public service 34 30 13 13 10 0 0 64 23 220
2014 More than 20 years in the federal public service 42 38 9 1 4 5 1 84 6 88

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 74 20 7 0 0 0 0 93 0 62
2020 3 to 10 years in the federal public service 70 21 5 2 0 1 0 92 2 80
2020 11 to 20 years in the federal public service 54 32 7 4 3 0 0 85 8 217
2020 More than 20 years in the federal public service 50 31 5 9 4 0 0 81 14 118
2019 Less than 3 years in the federal public service 75 18 4 0 1 1 0 95 1 77
2019 3 to 10 years in the federal public service 52 34 9 4 1 0 0 86 5 80
2019 11 to 20 years in the federal public service 36 36 13 8 6 0 0 73 14 242
2019 More than 20 years in the federal public service 37 36 10 9 7 1 0 74 16 88
2018 Less than 3 years in the federal public service 53 36 9 2 0 0 0 89 2 43
2018 3 to 10 years in the federal public service 44 36 9 7 1 3 0 83 9 71
2018 11 to 20 years in the federal public service 40 35 10 9 6 0 0 76 14 230
2018 More than 20 years in the federal public service 37 33 9 8 11 1 0 71 20 93
2017 Less than 3 years in the federal public service 58 31 6 3 0 0 3 91 3 36
2017 3 to 10 years in the federal public service 37 45 10 2 6 0 0 82 8 104
2017 11 to 20 years in the federal public service 37 37 10 9 7 0 0 74 16 228
2017 More than 20 years in the federal public service 42 33 12 5 5 2 0 77 11 96
2014 Less than 3 years in the federal public service 30 35 11 8 8 8 0 71 17 23
2014 3 to 10 years in the federal public service 39 35 13 11 3 1 0 74 13 151
2014 11 to 20 years in the federal public service 33 31 12 14 10 0 0 64 24 220
2014 More than 20 years in the federal public service 37 43 7 7 4 0 2 81 12 88

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 56 30 8 3 0 3 0 88 3 62
2020 3 to 10 years in the federal public service 51 37 7 3 1 1 0 89 5 80
2020 11 to 20 years in the federal public service 44 34 12 6 3 0 0 79 9 219
2020 More than 20 years in the federal public service 43 37 6 8 5 0 0 81 13 117
2019 Less than 3 years in the federal public service 58 29 7 3 1 2 0 89 4 77
2019 3 to 10 years in the federal public service 42 35 14 6 1 0 1 78 8 80
2019 11 to 20 years in the federal public service 28 38 18 7 7 1 0 68 14 239
2019 More than 20 years in the federal public service 31 36 17 7 7 2 0 69 14 89
2018 Less than 3 years in the federal public service 44 38 9 9 0 0 0 82 9 43
2018 3 to 10 years in the federal public service 29 40 20 5 1 4 0 72 7 71
2018 11 to 20 years in the federal public service 28 41 13 11 4 2 0 71 16 230
2018 More than 20 years in the federal public service 25 43 9 12 10 1 0 69 22 93
2017 Less than 3 years in the federal public service 38 35 12 3 0 9 3 83 3 36
2017 3 to 10 years in the federal public service 28 41 14 11 5 1 0 70 16 105
2017 11 to 20 years in the federal public service 26 39 13 13 7 2 0 66 21 228
2017 More than 20 years in the federal public service 28 35 18 7 10 3 0 64 18 96
2014 Less than 3 years in the federal public service 31 17 23 8 8 13 0 55 18 23
2014 3 to 10 years in the federal public service 32 32 18 13 3 3 0 66 16 150
2014 11 to 20 years in the federal public service 23 33 16 17 10 0 0 57 28 220
2014 More than 20 years in the federal public service 23 45 11 15 3 2 1 70 19 88

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 50 39 8 0 2 2 0 90 2 62
2020 3 to 10 years in the federal public service 39 45 6 7 1 1 0 85 9 80
2020 11 to 20 years in the federal public service 36 36 15 9 3 1 0 73 13 219
2020 More than 20 years in the federal public service 38 40 6 11 6 0 0 77 17 118
2019 Less than 3 years in the federal public service 51 30 8 5 4 1 0 82 10 76
2019 3 to 10 years in the federal public service 30 34 25 9 3 0 0 63 11 80
2019 11 to 20 years in the federal public service 22 41 18 14 5 0 0 63 19 242
2019 More than 20 years in the federal public service 30 33 14 15 6 2 0 64 21 86
2018 Less than 3 years in the federal public service 37 43 11 7 2 0 0 80 9 43
2018 3 to 10 years in the federal public service 23 41 18 12 4 1 0 65 17 71
2018 11 to 20 years in the federal public service 27 36 12 13 11 0 0 64 24 230
2018 More than 20 years in the federal public service 21 40 11 14 12 2 0 62 27 93
2017 Less than 3 years in the federal public service 44 42 8 0 3 3 0 89 3 36
2017 3 to 10 years in the federal public service 26 36 18 12 8 0 0 62 20 104
2017 11 to 20 years in the federal public service 24 34 13 16 11 1 0 59 27 229
2017 More than 20 years in the federal public service 35 31 9 14 10 1 0 67 24 95
2014 Less than 3 years in the federal public service 28 26 8 20 8 10 0 60 31 22
2014 3 to 10 years in the federal public service 25 34 17 17 5 2 0 61 22 151
2014 11 to 20 years in the federal public service 21 33 13 21 12 0 0 54 32 220
2014 More than 20 years in the federal public service 29 35 14 10 7 4 1 67 18 88
Top of page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 54 37 5 0 2 0 2 93 2 62
2020 3 to 10 years in the federal public service 57 31 6 4 2 0 0 88 6 80
2020 11 to 20 years in the federal public service 44 32 12 8 4 0 0 76 12 218
2020 More than 20 years in the federal public service 42 37 7 11 4 0 0 79 14 118
2019 Less than 3 years in the federal public service 53 37 6 1 3 0 0 90 4 77
2019 3 to 10 years in the federal public service 42 43 10 4 1 0 0 85 5 80
2019 11 to 20 years in the federal public service 36 40 12 9 4 0 0 76 13 241
2019 More than 20 years in the federal public service 38 34 13 9 7 0 0 72 16 88
2018 Less than 3 years in the federal public service 58 34 7 0 2 0 0 91 2 43
2018 3 to 10 years in the federal public service 33 47 11 4 4 0 1 81 8 71
2018 11 to 20 years in the federal public service 37 32 13 11 6 0 0 70 17 230
2018 More than 20 years in the federal public service 42 41 7 4 6 0 0 83 10 93
2017 Less than 3 years in the federal public service 54 30 8 6 3 0 0 84 8 36
2017 3 to 10 years in the federal public service 42 35 8 10 6 0 0 77 15 105
2017 11 to 20 years in the federal public service 36 28 13 14 9 0 0 64 22 228
2017 More than 20 years in the federal public service 41 33 17 6 3 0 0 74 9 95
2014 Less than 3 years in the federal public service 27 36 12 4 21 0 0 63 25 23
2014 3 to 10 years in the federal public service 29 37 13 15 6 0 0 65 21 151
2014 11 to 20 years in the federal public service 32 34 15 12 6 0 0 66 19 220
2014 More than 20 years in the federal public service 37 41 10 8 3 0 0 79 11 88

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 38 50 10 0 2 0 0 88 2 61
2020 3 to 10 years in the federal public service 51 37 6 5 0 0 0 89 5 80
2020 11 to 20 years in the federal public service 47 35 10 7 1 0 0 81 8 218
2020 More than 20 years in the federal public service 47 38 6 5 4 0 0 85 9 118
2019 Less than 3 years in the federal public service 45 40 8 5 3 0 0 84 8 76
2019 3 to 10 years in the federal public service 40 38 14 7 1 0 0 77 9 80
2019 11 to 20 years in the federal public service 39 39 10 9 3 0 0 78 12 242
2019 More than 20 years in the federal public service 34 45 9 7 5 0 0 79 12 88
2018 Less than 3 years in the federal public service 44 44 7 4 0 0 0 89 4 43
2018 3 to 10 years in the federal public service 37 44 13 7 0 0 0 81 7 71
2018 11 to 20 years in the federal public service 41 40 7 6 6 0 0 81 12 229
2018 More than 20 years in the federal public service 45 43 6 3 3 0 0 87 6 93
2017 Less than 3 years in the federal public service 47 30 14 9 0 0 0 77 9 36
2017 3 to 10 years in the federal public service 39 43 9 8 2 0 0 82 10 105
2017 11 to 20 years in the federal public service 40 38 6 11 5 0 0 79 15 229
2017 More than 20 years in the federal public service 46 36 9 7 3 0 0 82 10 95

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 72 21 2 3 0 0 2 95 3 62
2020 3 to 10 years in the federal public service 57 30 4 5 4 0 0 87 9 78
2020 11 to 20 years in the federal public service 55 30 8 5 3 0 0 85 7 218
2020 More than 20 years in the federal public service 56 29 6 6 3 0 0 85 9 118
2019 Less than 3 years in the federal public service 52 33 9 5 0 1 0 86 5 77
2019 3 to 10 years in the federal public service 61 19 10 6 3 0 0 81 9 79
2019 11 to 20 years in the federal public service 51 28 11 6 4 0 0 80 9 242
2019 More than 20 years in the federal public service 52 30 5 10 3 0 0 82 14 87
2018 Less than 3 years in the federal public service 55 31 2 7 2 2 0 88 9 43
2018 3 to 10 years in the federal public service 52 35 8 3 1 0 1 88 4 71
2018 11 to 20 years in the federal public service 52 30 8 6 4 0 0 83 10 230
2018 More than 20 years in the federal public service 55 32 5 4 3 0 1 87 7 93
2017 Less than 3 years in the federal public service 50 33 6 8 0 0 3 86 8 36
2017 3 to 10 years in the federal public service 56 31 9 2 2 1 0 87 4 104
2017 11 to 20 years in the federal public service 49 31 9 6 4 0 0 80 11 229
2017 More than 20 years in the federal public service 48 44 6 2 0 0 0 92 2 96
2014 Less than 3 years in the federal public service 38 25 12 21 4 0 0 63 25 23
2014 3 to 10 years in the federal public service 43 31 12 9 5 0 0 74 14 151
2014 11 to 20 years in the federal public service 48 29 10 9 6 0 0 76 14 220
2014 More than 20 years in the federal public service 49 37 7 3 1 1 1 88 5 88

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 29 51 2 15 3 0 0 80 18 62
2020 3 to 10 years in the federal public service 36 48 10 4 2 0 0 84 6 79
2020 11 to 20 years in the federal public service 47 38 6 7 2 0 0 85 9 218
2020 More than 20 years in the federal public service 56 31 6 6 1 0 0 87 7 117
2019 Less than 3 years in the federal public service 38 46 8 4 4 0 0 84 8 77
2019 3 to 10 years in the federal public service 36 46 7 9 1 0 0 83 10 80
2019 11 to 20 years in the federal public service 42 39 6 10 3 0 0 81 13 242
2019 More than 20 years in the federal public service 46 38 7 7 1 0 0 85 8 88
2018 Less than 3 years in the federal public service 23 59 5 11 2 0 0 82 13 43
2018 3 to 10 years in the federal public service 32 42 11 9 4 0 1 75 14 71
2018 11 to 20 years in the federal public service 43 39 7 8 3 0 0 82 11 229
2018 More than 20 years in the federal public service 47 33 8 9 3 0 0 80 12 93
2017 Less than 3 years in the federal public service 33 37 11 17 3 0 0 70 19 36
2017 3 to 10 years in the federal public service 35 44 9 11 2 0 0 79 13 105
2017 11 to 20 years in the federal public service 39 41 9 9 3 0 0 80 11 228
2017 More than 20 years in the federal public service 51 36 2 10 1 0 0 87 12 96
2014 Less than 3 years in the federal public service 45 15 12 21 8 0 0 60 29 23
2014 3 to 10 years in the federal public service 32 45 9 9 5 0 0 77 14 151
2014 11 to 20 years in the federal public service 40 40 8 11 1 0 0 80 12 220
2014 More than 20 years in the federal public service 50 36 2 7 2 0 2 88 9 88

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 78 11 3 3 0 0 3 93 4 61
2020 3 to 10 years in the federal public service 61 23 12 4 0 0 0 84 4 79
2020 11 to 20 years in the federal public service 60 21 10 4 3 0 1 83 7 219
2020 More than 20 years in the federal public service 64 17 10 2 3 1 2 83 6 118

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 58 29 3 5 2 0 3 90 7 62
2020 3 to 10 years in the federal public service 44 35 14 4 2 1 0 80 6 80
2020 11 to 20 years in the federal public service 39 32 13 9 6 0 0 72 15 217
2020 More than 20 years in the federal public service 37 37 8 13 4 0 0 74 17 117
2019 Less than 3 years in the federal public service 60 28 8 1 0 2 0 91 1 77
2019 3 to 10 years in the federal public service 49 27 12 8 0 1 2 79 8 80
2019 11 to 20 years in the federal public service 35 38 9 13 4 0 0 74 17 240
2019 More than 20 years in the federal public service 34 31 14 14 7 0 0 66 21 88
2018 Less than 3 years in the federal public service 53 33 7 4 0 2 0 88 5 43
2018 3 to 10 years in the federal public service 34 37 18 4 4 3 0 73 8 70
2018 11 to 20 years in the federal public service 42 32 10 11 4 0 0 75 16 230
2018 More than 20 years in the federal public service 39 35 7 11 6 1 1 75 18 93
2017 Less than 3 years in the federal public service 49 40 0 0 5 3 3 94 6 36
2017 3 to 10 years in the federal public service 47 34 5 10 4 1 0 82 13 105
2017 11 to 20 years in the federal public service 43 35 7 9 5 1 0 79 14 229
2017 More than 20 years in the federal public service 43 36 15 2 1 3 0 82 3 96
2014 Less than 3 years in the federal public service 23 22 15 10 12 19 0 55 26 23
2014 3 to 10 years in the federal public service 35 32 12 12 7 1 0 68 20 151
2014 11 to 20 years in the federal public service 43 30 10 10 6 0 0 74 16 220
2014 More than 20 years in the federal public service 36 42 10 3 4 0 3 81 8 88

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 41 21 13 7 2 8 8 75 10 62
2020 3 to 10 years in the federal public service 35 31 13 9 7 2 3 70 17 80
2020 11 to 20 years in the federal public service 26 28 15 18 10 1 2 56 29 219
2020 More than 20 years in the federal public service 19 32 9 16 14 1 8 56 33 118
2019 Less than 3 years in the federal public service 42 29 9 4 3 6 7 82 7 77
2019 3 to 10 years in the federal public service 27 33 21 10 5 4 0 62 16 80
2019 11 to 20 years in the federal public service 25 29 15 11 19 1 1 55 30 242
2019 More than 20 years in the federal public service 17 28 9 13 25 2 6 49 41 88
2018 Less than 3 years in the federal public service 50 21 12 5 2 0 9 78 8 43
2018 3 to 10 years in the federal public service 18 44 16 11 8 1 1 64 20 70
2018 11 to 20 years in the federal public service 28 26 15 12 19 0 0 54 31 230
2018 More than 20 years in the federal public service 23 19 16 16 23 0 2 43 40 93
2017 Less than 3 years in the federal public service 46 14 8 9 5 3 15 73 17 36
2017 3 to 10 years in the federal public service 28 30 15 14 10 2 0 59 25 104
2017 11 to 20 years in the federal public service 29 25 10 21 13 1 1 54 35 229
2017 More than 20 years in the federal public service 23 24 16 10 17 2 7 52 31 96
2014 Less than 3 years in the federal public service 19 17 12 0 37 15 0 42 44 23
2014 3 to 10 years in the federal public service 20 30 13 16 19 2 1 51 36 151
2014 11 to 20 years in the federal public service 27 21 12 21 19 0 0 48 40 220
2014 More than 20 years in the federal public service 19 31 15 12 12 1 10 56 27 88

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 68 18 6 2 0 2 5 92 2 62
2020 3 to 10 years in the federal public service 65 20 9 4 0 1 1 87 4 80
2020 11 to 20 years in the federal public service 55 19 14 6 2 0 3 77 8 219
2020 More than 20 years in the federal public service 64 16 10 4 2 0 3 83 6 118
2019 Less than 3 years in the federal public service 75 11 6 1 0 0 6 92 2 77
2019 3 to 10 years in the federal public service 66 24 5 4 1 0 0 90 5 79
2019 11 to 20 years in the federal public service 60 18 13 5 2 0 2 79 7 242
2019 More than 20 years in the federal public service 62 17 10 6 2 0 3 82 8 89

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 60 23 8 2 0 2 6 90 2 62
2020 3 to 10 years in the federal public service 57 21 17 1 0 3 1 81 1 80
2020 11 to 20 years in the federal public service 65 17 10 3 2 0 3 85 5 218
2020 More than 20 years in the federal public service 70 15 8 4 1 0 3 87 5 116
2019 Less than 3 years in the federal public service 61 14 9 0 1 4 10 87 2 76
2019 3 to 10 years in the federal public service 63 21 13 2 0 1 0 85 2 80
2019 11 to 20 years in the federal public service 64 19 8 3 2 2 3 87 5 241
2019 More than 20 years in the federal public service 56 23 11 2 0 4 5 86 2 85

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 80 8 3 0 0 2 6 96 0 62
2020 3 to 10 years in the federal public service 89 6 0 0 1 3 1 99 1 80
2020 11 to 20 years in the federal public service 80 8 3 0 3 2 4 93 3 219
2020 More than 20 years in the federal public service 84 5 2 2 3 2 3 94 5 118
2019 Less than 3 years in the federal public service 83 4 1 1 0 1 9 97 1 77
2019 3 to 10 years in the federal public service 89 6 4 0 0 1 0 96 0 80
2019 11 to 20 years in the federal public service 79 6 4 0 3 4 3 92 4 239
2019 More than 20 years in the federal public service 76 5 2 1 7 6 3 89 9 88

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 76 8 5 0 0 1 10 94 0 62
2020 3 to 10 years in the federal public service 90 5 1 0 0 1 2 99 0 80
2020 11 to 20 years in the federal public service 85 6 2 0 0 1 5 98 1 219
2020 More than 20 years in the federal public service 84 5 4 2 0 0 5 94 2 117
2019 Less than 3 years in the federal public service 90 0 0 0 0 1 9 100 0 77
2019 3 to 10 years in the federal public service 84 6 4 0 0 0 6 96 0 80
2019 11 to 20 years in the federal public service 85 3 3 0 0 1 8 96 0 238
2019 More than 20 years in the federal public service 87 3 0 0 0 2 8 100 0 89

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 47 41 5 3 2 2 2 90 5 62
2020 3 to 10 years in the federal public service 51 37 6 4 1 0 0 89 5 80
2020 11 to 20 years in the federal public service 48 34 8 7 3 0 0 82 10 218
2020 More than 20 years in the federal public service 54 31 8 7 0 0 0 85 7 116
2019 Less than 3 years in the federal public service 43 41 9 4 3 1 0 85 6 76
2019 3 to 10 years in the federal public service 37 50 6 5 1 0 0 87 7 79
2019 11 to 20 years in the federal public service 47 33 11 6 3 0 0 79 9 242
2019 More than 20 years in the federal public service 43 36 9 8 2 1 0 80 10 88
2018 Less than 3 years in the federal public service 42 36 12 7 0 2 0 80 7 42
2018 3 to 10 years in the federal public service 32 45 15 4 4 0 0 77 8 71
2018 11 to 20 years in the federal public service 43 36 9 7 5 0 0 79 12 229
2018 More than 20 years in the federal public service 52 30 3 9 5 1 0 83 14 93
2017 Less than 3 years in the federal public service 62 16 8 11 3 0 0 78 14 36
2017 3 to 10 years in the federal public service 38 41 9 6 4 1 0 81 10 104
2017 11 to 20 years in the federal public service 43 37 9 7 4 0 0 80 11 229
2017 More than 20 years in the federal public service 48 34 9 6 3 0 0 82 10 94
2014 Less than 3 years in the federal public service 27 35 17 17 4 0 0 62 21 23
2014 3 to 10 years in the federal public service 33 40 13 10 4 0 0 73 14 151
2014 11 to 20 years in the federal public service 33 44 10 11 3 0 0 77 14 220
2014 More than 20 years in the federal public service 50 37 5 6 3 0 0 86 9 88

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 59 31 7 2 2 0 0 90 3 62
2020 3 to 10 years in the federal public service 56 31 8 3 1 0 0 88 4 80
2020 11 to 20 years in the federal public service 52 31 7 6 4 0 0 83 9 218
2020 More than 20 years in the federal public service 59 25 6 8 2 0 0 84 10 117
2019 Less than 3 years in the federal public service 53 35 5 4 3 1 0 88 6 77
2019 3 to 10 years in the federal public service 50 40 9 0 1 0 0 90 1 80
2019 11 to 20 years in the federal public service 50 31 11 5 3 0 0 82 7 241
2019 More than 20 years in the federal public service 44 34 9 6 6 0 1 79 11 88
2018 Less than 3 years in the federal public service 59 29 11 0 0 0 0 89 0 43
2018 3 to 10 years in the federal public service 43 42 11 0 4 0 0 85 4 70
2018 11 to 20 years in the federal public service 49 33 10 5 3 0 0 82 8 225
2018 More than 20 years in the federal public service 52 30 3 10 4 0 1 82 14 91
2017 Less than 3 years in the federal public service 56 26 18 0 0 0 0 82 0 36
2017 3 to 10 years in the federal public service 47 36 9 6 0 1 0 84 6 104
2017 11 to 20 years in the federal public service 46 32 10 7 5 0 0 78 12 229
2017 More than 20 years in the federal public service 46 36 11 3 3 0 1 83 6 95
2014 Less than 3 years in the federal public service 39 19 13 29 0 0 0 58 29 23
2014 3 to 10 years in the federal public service 39 35 16 7 4 0 0 73 11 151
2014 11 to 20 years in the federal public service 43 33 11 10 4 0 0 76 13 220
2014 More than 20 years in the federal public service 52 35 7 3 2 0 0 88 5 88

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 58 34 3 5 0 0 0 92 5 62
2020 3 to 10 years in the federal public service 63 29 5 2 0 0 0 92 2 79
2020 11 to 20 years in the federal public service 53 30 10 5 2 0 0 83 7 216
2020 More than 20 years in the federal public service 58 30 7 3 1 0 0 88 4 116
2019 Less than 3 years in the federal public service 63 28 3 4 3 0 0 91 6 77
2019 3 to 10 years in the federal public service 50 38 9 2 1 0 0 88 4 80
2019 11 to 20 years in the federal public service 47 39 7 5 2 0 0 86 7 238
2019 More than 20 years in the federal public service 46 37 9 7 0 1 0 84 7 88
2018 Less than 3 years in the federal public service 62 31 5 2 0 0 0 93 2 43
2018 3 to 10 years in the federal public service 42 44 8 4 1 0 0 86 5 71
2018 11 to 20 years in the federal public service 47 36 8 5 3 0 0 84 9 230
2018 More than 20 years in the federal public service 47 37 4 6 5 0 0 84 12 93
2017 Less than 3 years in the federal public service 53 34 10 3 0 0 0 87 3 36
2017 3 to 10 years in the federal public service 47 38 9 4 1 1 0 86 5 104
2017 11 to 20 years in the federal public service 47 35 7 7 3 0 0 82 11 229
2017 More than 20 years in the federal public service 51 36 6 5 1 0 0 87 6 95
2014 Less than 3 years in the federal public service 43 27 19 8 4 0 0 69 11 23
2014 3 to 10 years in the federal public service 40 34 15 8 3 0 0 74 11 151
2014 11 to 20 years in the federal public service 42 33 11 11 2 0 0 76 13 220
2014 More than 20 years in the federal public service 51 34 7 6 2 1 0 85 8 88

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 51 34 8 3 0 3 0 88 3 62
2020 3 to 10 years in the federal public service 42 42 10 5 1 0 0 84 6 80
2020 11 to 20 years in the federal public service 43 37 13 5 2 0 0 81 7 219
2020 More than 20 years in the federal public service 39 38 13 8 1 0 1 78 9 118
2019 Less than 3 years in the federal public service 48 42 4 4 0 2 0 92 4 77
2019 3 to 10 years in the federal public service 36 41 18 4 0 0 0 77 4 80
2019 11 to 20 years in the federal public service 31 45 13 7 2 2 0 77 9 241
2019 More than 20 years in the federal public service 36 45 8 7 2 1 1 83 9 89
2018 Less than 3 years in the federal public service 56 26 14 4 0 0 0 81 4 43
2018 3 to 10 years in the federal public service 39 34 20 3 3 1 0 74 6 71
2018 11 to 20 years in the federal public service 38 35 16 6 5 1 0 73 11 230
2018 More than 20 years in the federal public service 35 36 9 11 6 2 0 73 18 93
2017 Less than 3 years in the federal public service 49 25 17 6 3 0 0 75 8 36
2017 3 to 10 years in the federal public service 32 49 8 6 2 3 1 84 8 105
2017 11 to 20 years in the federal public service 33 39 15 5 6 2 0 73 11 228
2017 More than 20 years in the federal public service 34 38 11 6 4 6 0 78 11 96

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 71 24 3 0 2 0 0 95 2 61
2020 3 to 10 years in the federal public service 71 24 4 0 1 0 0 95 1 80
2020 11 to 20 years in the federal public service 59 27 8 5 2 0 0 86 7 218
2020 More than 20 years in the federal public service 64 29 3 4 1 0 0 93 4 116
2019 Less than 3 years in the federal public service 76 16 4 0 3 1 0 93 3 77
2019 3 to 10 years in the federal public service 68 24 5 3 0 0 0 92 3 80
2019 11 to 20 years in the federal public service 60 29 5 4 2 0 0 88 6 241
2019 More than 20 years in the federal public service 65 22 5 6 1 0 0 88 7 89
2018 Less than 3 years in the federal public service 82 14 4 0 0 0 0 96 0 43
2018 3 to 10 years in the federal public service 67 28 2 1 1 0 0 95 3 71
2018 11 to 20 years in the federal public service 63 28 4 3 1 0 0 91 4 229
2018 More than 20 years in the federal public service 66 31 1 2 0 0 0 97 2 93
2017 Less than 3 years in the federal public service 86 11 3 0 0 0 0 97 0 36
2017 3 to 10 years in the federal public service 67 22 6 1 2 2 0 91 3 105
2017 11 to 20 years in the federal public service 60 30 4 4 3 0 0 89 7 228
2017 More than 20 years in the federal public service 63 31 3 2 1 0 0 94 3 96
2014 Less than 3 years in the federal public service 63 21 4 4 8 0 0 84 12 23
2014 3 to 10 years in the federal public service 56 22 9 7 5 1 0 79 12 151
2014 11 to 20 years in the federal public service 49 35 7 6 2 0 0 85 8 220
2014 More than 20 years in the federal public service 57 29 4 7 2 0 1 86 9 88

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 61 25 11 0 1 1 0 87 1 62
2020 3 to 10 years in the federal public service 42 39 15 4 0 0 0 81 4 79
2020 11 to 20 years in the federal public service 35 35 18 10 2 0 0 70 12 216
2020 More than 20 years in the federal public service 38 30 24 5 3 0 0 68 8 117
2019 Less than 3 years in the federal public service 64 24 10 0 3 0 0 87 3 77
2019 3 to 10 years in the federal public service 49 42 8 1 0 0 0 91 1 79
2019 11 to 20 years in the federal public service 37 35 17 7 3 0 0 72 10 240
2019 More than 20 years in the federal public service 39 35 16 8 0 0 1 76 8 88
2018 Less than 3 years in the federal public service 60 30 10 0 0 0 0 90 0 43
2018 3 to 10 years in the federal public service 49 41 5 3 1 0 0 91 4 71
2018 11 to 20 years in the federal public service 40 34 16 8 3 0 0 74 11 230
2018 More than 20 years in the federal public service 36 40 13 5 5 0 0 77 10 93
2017 Less than 3 years in the federal public service 55 31 11 3 0 0 0 86 3 36
2017 3 to 10 years in the federal public service 46 40 11 1 2 0 0 86 3 105
2017 11 to 20 years in the federal public service 37 39 14 6 4 0 0 76 10 228
2017 More than 20 years in the federal public service 39 39 13 7 1 0 1 79 8 96
2014 Less than 3 years in the federal public service 30 50 8 4 8 0 0 80 12 23
2014 3 to 10 years in the federal public service 41 36 14 6 3 0 0 77 9 151
2014 11 to 20 years in the federal public service 30 40 19 8 3 0 0 70 11 220
2014 More than 20 years in the federal public service 34 37 16 9 4 0 0 71 12 88

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 39 61 62
2020 3 to 10 years in the federal public service 49 51 80
2020 11 to 20 years in the federal public service 40 60 219
2020 More than 20 years in the federal public service 32 68 118

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 76 10 5 2 0 0 8 93 2 62
2020 3 to 10 years in the federal public service 76 11 6 0 0 4 2 93 0 80
2020 11 to 20 years in the federal public service 72 13 5 3 0 0 6 91 3 219
2020 More than 20 years in the federal public service 70 11 1 1 2 2 14 96 3 118

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Less than 3 years in the federal public service 15 51 34 62
2020 3 to 10 years in the federal public service 19 45 36 80
2020 11 to 20 years in the federal public service 17 47 36 219
2020 More than 20 years in the federal public service 26 50 24 118
2019 Less than 3 years in the federal public service 27 40 33 77
2019 3 to 10 years in the federal public service 19 42 39 80
2019 11 to 20 years in the federal public service 17 54 29 242
2019 More than 20 years in the federal public service 26 37 36 89
2018 Less than 3 years in the federal public service 21 34 45 43
2018 3 to 10 years in the federal public service 17 49 34 71
2018 11 to 20 years in the federal public service 18 48 34 230
2018 More than 20 years in the federal public service 30 43 27 93
2017 Less than 3 years in the federal public service 36 24 40 36
2017 3 to 10 years in the federal public service 18 52 30 105
2017 11 to 20 years in the federal public service 22 48 29 229
2017 More than 20 years in the federal public service 30 37 33 96
2014 Less than 3 years in the federal public service 31 34 35 23
2014 3 to 10 years in the federal public service 19 38 43 151
2014 11 to 20 years in the federal public service 20 45 34 220
2014 More than 20 years in the federal public service 23 50 27 88

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 11 to 20 years in the federal public service 14 37 38 3 0 8 36
2020 More than 20 years in the federal public service 74 19 7 0 0 0 31
2019 Less than 3 years in the federal public service 0 21 14 5 56 5 21
2019 3 to 10 years in the federal public service 0 40 13 7 19 21 15
2019 11 to 20 years in the federal public service 13 24 39 10 0 14 40
2019 More than 20 years in the federal public service 57 17 13 9 4 0 23
2018 11 to 20 years in the federal public service 22 37 30 2 0 9 41
2018 More than 20 years in the federal public service 68 8 21 0 3 0 28
2017 Less than 3 years in the federal public service 0 15 0 0 85 0 12
2017 3 to 10 years in the federal public service 6 42 47 0 0 5 19
2017 11 to 20 years in the federal public service 23 39 28 2 2 6 51
2017 More than 20 years in the federal public service 68 10 11 3 4 4 28
2014 3 to 10 years in the federal public service 0 34 49 11 9999 7 29
2014 11 to 20 years in the federal public service 9 43 21 16 9999 11 45
2014 More than 20 years in the federal public service 50 25 9 11 9999 5 20
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 59 36 3 0 2 0 0 95 2 62
2020 3 to 10 years in the federal public service 60 37 2 0 0 0 0 98 0 79
2020 11 to 20 years in the federal public service 58 33 6 2 1 0 0 91 3 216
2020 More than 20 years in the federal public service 64 25 6 4 1 0 0 89 5 118
2019 Less than 3 years in the federal public service 58 34 5 0 3 0 0 93 3 77
2019 3 to 10 years in the federal public service 54 35 8 1 0 0 1 90 1 80
2019 11 to 20 years in the federal public service 53 38 5 2 2 0 0 91 4 242
2019 More than 20 years in the federal public service 49 38 5 3 3 1 1 89 6 87
2018 Less than 3 years in the federal public service 73 25 2 0 0 0 0 98 0 43
2018 3 to 10 years in the federal public service 46 48 3 3 0 0 0 94 3 71
2018 11 to 20 years in the federal public service 60 29 6 3 2 0 0 89 5 229
2018 More than 20 years in the federal public service 59 35 4 1 0 0 1 95 1 93
2017 Less than 3 years in the federal public service 56 33 11 0 0 0 0 89 0 36
2017 3 to 10 years in the federal public service 50 39 8 3 1 0 0 88 4 105
2017 11 to 20 years in the federal public service 56 32 5 3 4 0 0 88 7 228
2017 More than 20 years in the federal public service 56 36 5 2 1 0 0 91 3 94
2014 Less than 3 years in the federal public service 39 53 4 0 4 0 0 92 4 23
2014 3 to 10 years in the federal public service 50 38 11 1 0 0 0 88 1 151
2014 11 to 20 years in the federal public service 53 31 8 6 1 0 0 85 8 220
2014 More than 20 years in the federal public service 58 34 6 2 0 0 0 92 2 88

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 51 41 3 3 0 0 2 94 3 62
2020 3 to 10 years in the federal public service 52 32 11 4 0 1 0 85 4 79
2020 11 to 20 years in the federal public service 51 36 9 3 0 0 0 88 4 218
2020 More than 20 years in the federal public service 48 40 5 6 1 0 0 88 7 116
2019 Less than 3 years in the federal public service 62 28 7 1 0 1 0 92 1 77
2019 3 to 10 years in the federal public service 44 42 6 5 0 2 0 88 5 79
2019 11 to 20 years in the federal public service 42 42 9 4 2 0 0 84 6 242
2019 More than 20 years in the federal public service 45 36 7 11 1 0 0 81 13 89
2018 Less than 3 years in the federal public service 58 35 3 2 2 0 0 93 4 43
2018 3 to 10 years in the federal public service 34 47 12 7 0 0 0 80 7 71
2018 11 to 20 years in the federal public service 35 46 9 6 3 0 0 81 10 230
2018 More than 20 years in the federal public service 34 49 5 8 3 0 0 83 12 92
2017 Less than 3 years in the federal public service 53 36 8 3 0 0 0 89 3 36
2017 3 to 10 years in the federal public service 40 48 6 5 2 0 0 88 6 105
2017 11 to 20 years in the federal public service 35 44 8 8 5 0 0 80 13 229
2017 More than 20 years in the federal public service 40 30 14 10 4 1 0 71 15 96
2014 Less than 3 years in the federal public service 42 25 12 8 4 10 0 74 13 23
2014 3 to 10 years in the federal public service 42 39 13 6 1 0 0 81 7 151
2014 11 to 20 years in the federal public service 35 43 9 8 4 0 0 78 12 220
2014 More than 20 years in the federal public service 41 41 7 8 2 1 0 83 10 88

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 6 10 37 17 23 3 3 43 17 62
2020 3 to 10 years in the federal public service 2 20 36 30 11 0 0 42 23 79
2020 11 to 20 years in the federal public service 6 20 37 25 12 0 0 37 26 217
2020 More than 20 years in the federal public service 6 22 44 18 9 0 0 27 28 118
2019 Less than 3 years in the federal public service 3 13 31 25 27 1 0 53 16 77
2019 3 to 10 years in the federal public service 5 15 39 28 13 0 0 42 19 80
2019 11 to 20 years in the federal public service 5 20 43 21 10 1 1 31 25 242
2019 More than 20 years in the federal public service 10 21 45 11 11 0 2 22 32 89
2018 Less than 3 years in the federal public service 4 12 36 33 14 0 0 47 17 43
2018 3 to 10 years in the federal public service 6 22 36 23 11 2 0 35 28 70
2018 11 to 20 years in the federal public service 8 24 37 23 7 0 0 30 32 228
2018 More than 20 years in the federal public service 10 19 46 16 10 0 0 26 29 92
2017 Less than 3 years in the federal public service 3 8 50 17 17 2 3 36 12 36
2017 3 to 10 years in the federal public service 7 19 41 22 10 1 0 33 26 105
2017 11 to 20 years in the federal public service 11 21 39 17 10 1 2 27 33 228
2017 More than 20 years in the federal public service 9 21 42 22 4 0 1 27 31 95
2014 Less than 3 years in the federal public service 4 17 35 20 15 10 0 38 23 23
2014 3 to 10 years in the federal public service 4 19 42 24 10 0 1 34 23 151
2014 11 to 20 years in the federal public service 6 24 37 20 10 0 3 31 31 220
2014 More than 20 years in the federal public service 4 20 36 29 7 0 4 38 26 88

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 2 4 11 36 40 3 3 81 7 62
2020 3 to 10 years in the federal public service 1 6 19 35 36 2 0 73 8 80
2020 11 to 20 years in the federal public service 2 8 24 37 28 0 0 66 10 217
2020 More than 20 years in the federal public service 3 11 19 40 27 0 1 68 13 116
2019 Less than 3 years in the federal public service 0 8 14 30 45 3 0 77 8 77
2019 3 to 10 years in the federal public service 0 6 25 38 31 0 0 69 6 80
2019 11 to 20 years in the federal public service 5 11 26 32 24 0 1 57 16 241
2019 More than 20 years in the federal public service 2 16 19 33 25 2 2 61 19 88
2018 Less than 3 years in the federal public service 4 10 21 32 28 5 0 63 15 43
2018 3 to 10 years in the federal public service 4 11 27 31 23 3 0 56 16 71
2018 11 to 20 years in the federal public service 4 16 28 31 19 1 0 50 21 228
2018 More than 20 years in the federal public service 8 14 27 28 21 0 1 50 23 90
2017 Less than 3 years in the federal public service 3 3 25 19 48 0 3 69 6 36
2017 3 to 10 years in the federal public service 5 5 29 33 28 0 0 61 10 104
2017 11 to 20 years in the federal public service 8 12 28 28 21 1 1 50 21 225
2017 More than 20 years in the federal public service 4 15 32 32 14 1 2 48 20 95
2014 Less than 3 years in the federal public service 4 25 27 27 8 10 0 39 32 23
2014 3 to 10 years in the federal public service 9 9 31 30 20 1 1 50 18 151
2014 11 to 20 years in the federal public service 8 19 27 31 13 0 3 45 28 220
2014 More than 20 years in the federal public service 4 12 29 32 18 1 4 52 17 88

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 5 13 27 21 26 3 5 52 19 62
2020 3 to 10 years in the federal public service 3 18 50 20 8 0 0 29 21 80
2020 11 to 20 years in the federal public service 12 20 36 19 12 0 0 32 32 217
2020 More than 20 years in the federal public service 14 22 36 21 7 0 0 28 36 118
2019 Less than 3 years in the federal public service 3 19 25 21 31 1 0 53 22 75
2019 3 to 10 years in the federal public service 5 21 33 28 13 0 0 41 26 80
2019 11 to 20 years in the federal public service 14 19 35 19 11 0 2 30 33 242
2019 More than 20 years in the federal public service 7 20 40 19 10 0 3 31 27 89
2018 Less than 3 years in the federal public service 12 28 35 11 12 0 2 23 41 43
2018 3 to 10 years in the federal public service 7 21 36 19 13 3 1 33 29 70
2018 11 to 20 years in the federal public service 13 27 32 19 9 0 0 28 40 228
2018 More than 20 years in the federal public service 13 22 41 17 8 0 0 25 35 92
2017 Less than 3 years in the federal public service 17 11 36 13 17 0 5 32 30 36
2017 3 to 10 years in the federal public service 15 28 31 12 12 0 1 24 44 105
2017 11 to 20 years in the federal public service 26 25 32 10 5 1 1 16 51 227
2017 More than 20 years in the federal public service 18 33 26 16 6 0 1 22 52 95
2014 Less than 3 years in the federal public service 19 12 40 8 12 10 0 22 34 23
2014 3 to 10 years in the federal public service 15 17 41 17 9 0 1 26 32 150
2014 11 to 20 years in the federal public service 19 30 28 13 7 0 4 21 50 220
2014 More than 20 years in the federal public service 9 26 35 16 11 0 2 28 36 88

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 2 6 17 27 43 3 2 73 8 62
2020 3 to 10 years in the federal public service 1 8 20 55 15 0 0 70 10 80
2020 11 to 20 years in the federal public service 6 12 37 29 15 0 0 45 19 216
2020 More than 20 years in the federal public service 5 13 42 28 11 0 0 40 18 117
2019 Less than 3 years in the federal public service 1 7 22 27 41 0 1 70 8 77
2019 3 to 10 years in the federal public service 1 11 34 33 21 0 0 54 12 80
2019 11 to 20 years in the federal public service 5 11 38 28 15 0 1 44 17 240
2019 More than 20 years in the federal public service 3 14 38 27 14 1 2 42 18 89
2018 Less than 3 years in the federal public service 7 7 10 48 28 0 0 76 14 43
2018 3 to 10 years in the federal public service 0 6 35 38 20 1 0 59 6 71
2018 11 to 20 years in the federal public service 5 13 37 33 12 0 1 46 18 226
2018 More than 20 years in the federal public service 2 18 37 33 10 0 0 43 20 92
2017 Less than 3 years in the federal public service 0 17 20 33 27 3 0 62 18 36
2017 3 to 10 years in the federal public service 5 10 28 36 20 1 0 56 15 105
2017 11 to 20 years in the federal public service 9 13 39 28 10 0 1 38 22 228
2017 More than 20 years in the federal public service 5 13 46 29 4 1 2 34 18 96
2014 Less than 3 years in the federal public service 0 8 33 35 15 10 0 55 9 23
2014 3 to 10 years in the federal public service 4 9 39 33 15 0 1 49 13 150
2014 11 to 20 years in the federal public service 6 13 43 27 9 0 1 36 20 218
2014 More than 20 years in the federal public service 2 14 46 24 13 0 1 37 16 88

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 2 15 18 19 40 3 3 63 18 61
2020 3 to 10 years in the federal public service 2 12 22 43 20 0 0 63 15 80
2020 11 to 20 years in the federal public service 13 17 32 21 16 0 1 38 30 218
2020 More than 20 years in the federal public service 12 22 28 23 15 0 0 38 34 118
2019 Less than 3 years in the federal public service 1 9 19 26 39 5 1 69 11 77
2019 3 to 10 years in the federal public service 5 16 31 29 18 1 0 48 21 80
2019 11 to 20 years in the federal public service 12 20 32 18 16 1 1 35 33 242
2019 More than 20 years in the federal public service 9 29 31 14 12 0 5 27 41 88
2018 Less than 3 years in the federal public service 7 5 17 43 24 2 2 70 13 43
2018 3 to 10 years in the federal public service 7 18 30 28 15 3 0 44 25 71
2018 11 to 20 years in the federal public service 13 23 32 18 13 1 0 31 37 227
2018 More than 20 years in the federal public service 11 25 36 23 5 0 0 28 36 92
2017 Less than 3 years in the federal public service 3 6 25 23 30 7 6 61 10 36
2017 3 to 10 years in the federal public service 12 21 34 19 14 0 0 34 33 105
2017 11 to 20 years in the federal public service 14 20 34 23 7 1 1 30 34 228
2017 More than 20 years in the federal public service 8 33 27 22 6 1 2 29 43 95
2014 Less than 3 years in the federal public service 4 12 24 12 32 13 4 53 19 23
2014 3 to 10 years in the federal public service 17 27 35 12 8 0 1 21 44 151
2014 11 to 20 years in the federal public service 22 29 27 17 4 0 1 22 51 219
2014 More than 20 years in the federal public service 11 29 35 14 9 0 2 23 41 88

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 3 5 15 24 42 6 5 74 9 62
2020 3 to 10 years in the federal public service 0 5 19 38 35 2 0 75 5 78
2020 11 to 20 years in the federal public service 4 9 25 35 26 1 1 62 12 216
2020 More than 20 years in the federal public service 2 16 22 34 27 0 0 60 18 117
2019 Less than 3 years in the federal public service 3 10 18 21 42 4 3 67 14 77
2019 3 to 10 years in the federal public service 0 6 25 42 25 1 0 68 6 79
2019 11 to 20 years in the federal public service 4 8 28 29 27 1 2 58 13 241
2019 More than 20 years in the federal public service 2 18 29 28 19 0 3 49 21 89
2018 Less than 3 years in the federal public service 2 7 23 33 27 2 5 65 10 42
2018 3 to 10 years in the federal public service 6 11 31 24 20 3 4 48 18 70
2018 11 to 20 years in the federal public service 8 16 24 32 20 0 0 52 24 225
2018 More than 20 years in the federal public service 3 19 29 37 12 0 0 49 22 92
2017 Less than 3 years in the federal public service 6 11 20 11 33 11 9 55 21 36
2017 3 to 10 years in the federal public service 3 10 26 27 29 2 3 59 13 104
2017 11 to 20 years in the federal public service 6 9 26 36 20 1 1 57 16 228
2017 More than 20 years in the federal public service 5 12 34 32 13 1 3 47 18 95
2014 Less than 3 years in the federal public service 4 4 8 35 36 13 0 82 9 23
2014 3 to 10 years in the federal public service 3 12 28 29 25 1 2 56 15 151
2014 11 to 20 years in the federal public service 9 16 27 28 16 1 3 46 26 220
2014 More than 20 years in the federal public service 2 14 24 32 24 0 4 58 17 88

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 3 12 29 23 26 3 3 52 16 61
2020 3 to 10 years in the federal public service 5 11 40 29 15 0 0 44 16 80
2020 11 to 20 years in the federal public service 6 18 39 23 14 0 0 38 24 216
2020 More than 20 years in the federal public service 8 15 44 22 9 2 0 32 23 117
2019 Less than 3 years in the federal public service 4 12 32 20 26 6 0 49 17 76
2019 3 to 10 years in the federal public service 3 16 39 26 15 1 0 41 19 80
2019 11 to 20 years in the federal public service 9 16 38 24 12 0 1 36 25 242
2019 More than 20 years in the federal public service 5 19 42 21 10 0 2 32 25 89
2018 Less than 3 years in the federal public service 16 26 25 14 16 0 2 31 43 43
2018 3 to 10 years in the federal public service 7 17 38 21 16 1 0 38 24 71
2018 11 to 20 years in the federal public service 7 23 40 19 11 0 0 29 30 227
2018 More than 20 years in the federal public service 12 23 40 20 6 0 0 25 35 92
2017 Less than 3 years in the federal public service 15 6 21 25 19 6 9 51 24 36
2017 3 to 10 years in the federal public service 13 20 34 24 8 1 1 32 33 103
2017 11 to 20 years in the federal public service 18 19 33 20 7 1 2 27 39 227
2017 More than 20 years in the federal public service 11 27 35 21 5 0 1 26 38 96
2014 Less than 3 years in the federal public service 4 12 37 19 19 10 0 42 17 23
2014 3 to 10 years in the federal public service 16 15 36 18 11 3 1 30 33 151
2014 11 to 20 years in the federal public service 17 25 31 18 7 0 2 25 43 220
2014 More than 20 years in the federal public service 10 26 35 15 11 0 3 27 37 88

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 2 0 23 47 26 1 2 75 2 62
2020 3 to 10 years in the federal public service 0 8 32 41 19 0 0 60 8 80
2020 11 to 20 years in the federal public service 2 7 32 37 21 0 0 58 9 218
2020 More than 20 years in the federal public service 4 7 32 32 25 0 0 57 11 118
2019 Less than 3 years in the federal public service 3 2 27 44 22 1 0 68 5 77
2019 3 to 10 years in the federal public service 0 14 30 41 16 0 0 56 14 80
2019 11 to 20 years in the federal public service 4 16 34 27 17 0 1 45 20 241
2019 More than 20 years in the federal public service 8 14 33 31 13 1 1 45 22 89

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 37 43 7 6 0 5 2 86 7 61
2020 3 to 10 years in the federal public service 44 41 9 5 0 1 0 86 5 80
2020 11 to 20 years in the federal public service 35 42 10 10 2 1 0 78 12 218
2020 More than 20 years in the federal public service 34 42 10 8 5 1 0 76 14 118
2019 Less than 3 years in the federal public service 48 37 8 4 1 2 0 86 5 77
2019 3 to 10 years in the federal public service 30 41 15 11 1 1 0 72 13 80
2019 11 to 20 years in the federal public service 18 41 21 12 7 0 0 60 19 242
2019 More than 20 years in the federal public service 21 48 8 14 7 1 0 71 21 89

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 68 26 3 2 0 2 0 95 2 62
2020 3 to 10 years in the federal public service 66 21 2 7 2 0 0 88 10 79
2020 11 to 20 years in the federal public service 55 26 8 6 4 0 0 82 10 218
2020 More than 20 years in the federal public service 64 21 5 4 5 0 0 86 9 118
2019 Less than 3 years in the federal public service 70 23 4 3 1 0 0 92 4 77
2019 3 to 10 years in the federal public service 59 23 10 6 1 0 0 82 8 80
2019 11 to 20 years in the federal public service 49 30 10 5 5 0 0 80 11 241
2019 More than 20 years in the federal public service 60 24 1 8 6 1 0 85 14 88
2018 Less than 3 years in the federal public service 62 26 5 3 4 0 0 88 7 43
2018 3 to 10 years in the federal public service 51 36 7 4 1 0 0 87 5 70
2018 11 to 20 years in the federal public service 50 28 8 7 6 1 0 79 13 228
2018 More than 20 years in the federal public service 55 21 7 10 8 0 0 75 18 92
2017 Less than 3 years in the federal public service 64 28 0 6 3 0 0 92 8 36
2017 3 to 10 years in the federal public service 48 32 8 6 6 1 0 81 12 104
2017 11 to 20 years in the federal public service 53 28 6 7 6 0 0 80 14 229
2017 More than 20 years in the federal public service 49 39 3 5 4 0 0 88 9 96
2014 Less than 3 years in the federal public service 46 20 13 4 8 10 0 72 13 23
2014 3 to 10 years in the federal public service 46 27 10 11 7 0 0 73 17 151
2014 11 to 20 years in the federal public service 51 30 6 8 4 0 0 81 12 220
2014 More than 20 years in the federal public service 63 21 4 6 4 0 1 85 11 88

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 76 23 2 0 0 0 0 98 0 62
2020 3 to 10 years in the federal public service 73 21 1 3 1 0 0 94 5 80
2020 11 to 20 years in the federal public service 64 30 3 1 2 0 0 94 3 218
2020 More than 20 years in the federal public service 69 20 3 3 4 0 0 90 7 118
2019 Less than 3 years in the federal public service 80 16 1 0 3 0 0 96 3 77
2019 3 to 10 years in the federal public service 62 29 4 3 3 0 0 91 5 80
2019 11 to 20 years in the federal public service 55 31 7 5 2 0 0 86 7 240
2019 More than 20 years in the federal public service 64 24 2 5 5 0 0 88 9 88
2018 Less than 3 years in the federal public service 80 12 2 2 4 0 0 91 7 43
2018 3 to 10 years in the federal public service 59 38 1 1 0 0 0 97 1 69
2018 11 to 20 years in the federal public service 52 35 4 9 1 0 0 86 10 227
2018 More than 20 years in the federal public service 67 22 3 6 1 0 0 90 7 93
2017 Less than 3 years in the federal public service 64 23 10 3 0 0 0 87 3 36
2017 3 to 10 years in the federal public service 56 31 4 7 2 0 0 87 9 105
2017 11 to 20 years in the federal public service 51 36 5 5 2 0 0 87 7 228
2017 More than 20 years in the federal public service 66 29 1 3 1 0 0 95 4 95
2014 Less than 3 years in the federal public service 59 19 4 10 8 0 0 79 17 23
2014 3 to 10 years in the federal public service 50 34 5 9 1 0 0 84 11 151
2014 11 to 20 years in the federal public service 52 32 6 8 2 0 0 84 10 220
2014 More than 20 years in the federal public service 66 28 1 3 1 0 0 94 5 88

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 71 25 2 2 0 0 0 97 2 62
2020 3 to 10 years in the federal public service 65 25 6 3 1 0 0 90 4 79
2020 11 to 20 years in the federal public service 60 30 4 2 3 0 0 91 5 218
2020 More than 20 years in the federal public service 63 21 9 4 2 0 0 85 6 116
2019 Less than 3 years in the federal public service 59 29 8 2 0 1 0 90 3 77
2019 3 to 10 years in the federal public service 57 30 9 3 1 0 0 87 4 80
2019 11 to 20 years in the federal public service 49 37 8 2 2 1 0 87 5 242
2019 More than 20 years in the federal public service 55 28 7 7 3 1 0 84 9 88
2018 Less than 3 years in the federal public service 70 21 4 5 0 0 0 91 5 43
2018 3 to 10 years in the federal public service 54 36 7 1 1 0 0 90 3 70
2018 11 to 20 years in the federal public service 49 37 6 5 3 0 0 86 8 229
2018 More than 20 years in the federal public service 60 28 5 5 2 0 0 87 7 93

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 68 26 2 2 1 2 0 95 3 62
2020 3 to 10 years in the federal public service 58 30 9 2 0 1 0 89 2 80
2020 11 to 20 years in the federal public service 53 30 7 7 2 0 0 83 10 216
2020 More than 20 years in the federal public service 50 35 5 6 4 1 0 86 10 117
2019 Less than 3 years in the federal public service 74 21 3 1 1 0 0 95 3 77
2019 3 to 10 years in the federal public service 50 41 6 3 0 0 0 91 3 80
2019 11 to 20 years in the federal public service 41 39 9 7 3 1 0 81 10 240
2019 More than 20 years in the federal public service 56 28 8 8 0 0 0 84 8 87
2018 Less than 3 years in the federal public service 81 16 2 0 0 0 0 98 0 42
2018 3 to 10 years in the federal public service 51 38 7 4 0 0 0 89 4 71
2018 11 to 20 years in the federal public service 49 37 5 6 2 0 0 87 8 229
2018 More than 20 years in the federal public service 55 30 4 4 4 3 0 87 9 93
2017 Less than 3 years in the federal public service 66 29 5 0 0 0 0 95 0 36
2017 3 to 10 years in the federal public service 53 38 6 2 1 0 0 91 3 105
2017 11 to 20 years in the federal public service 46 38 8 5 2 1 0 84 8 228
2017 More than 20 years in the federal public service 55 34 6 2 0 3 0 91 2 96
2014 Less than 3 years in the federal public service 42 38 8 4 0 8 0 87 4 23
2014 3 to 10 years in the federal public service 57 31 7 4 1 1 0 88 5 151
2014 11 to 20 years in the federal public service 51 27 11 5 4 2 0 80 9 220
2014 More than 20 years in the federal public service 58 31 5 2 2 2 0 91 4 88

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 62 26 7 2 1 2 0 90 3 62
2020 3 to 10 years in the federal public service 54 30 12 2 1 0 0 84 4 80
2020 11 to 20 years in the federal public service 53 32 9 5 1 0 0 86 6 216
2020 More than 20 years in the federal public service 50 37 10 2 1 1 0 87 3 118
2019 Less than 3 years in the federal public service 68 25 3 0 1 3 0 96 1 77
2019 3 to 10 years in the federal public service 55 32 11 2 0 0 0 86 2 80
2019 11 to 20 years in the federal public service 48 35 8 4 3 1 0 85 7 240
2019 More than 20 years in the federal public service 55 35 5 1 1 3 0 93 2 88
2018 Less than 3 years in the federal public service 58 29 9 5 0 0 0 86 5 43
2018 3 to 10 years in the federal public service 46 43 8 3 0 0 0 89 3 71
2018 11 to 20 years in the federal public service 45 37 10 5 1 1 0 83 7 229
2018 More than 20 years in the federal public service 51 36 8 1 3 1 0 87 4 93
2017 Less than 3 years in the federal public service 64 22 14 0 0 0 0 86 0 36
2017 3 to 10 years in the federal public service 49 38 7 2 1 3 0 90 3 105
2017 11 to 20 years in the federal public service 49 27 13 4 4 1 1 78 9 228
2017 More than 20 years in the federal public service 46 39 7 2 1 5 0 89 3 96
2014 Less than 3 years in the federal public service 39 38 8 0 4 11 0 87 4 23
2014 3 to 10 years in the federal public service 55 31 9 2 1 3 0 88 3 151
2014 11 to 20 years in the federal public service 49 28 12 6 2 2 0 79 9 220
2014 More than 20 years in the federal public service 53 27 10 3 2 3 1 84 6 88

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 85 12 2 0 1 0 0 97 1 62
2020 3 to 10 years in the federal public service 76 21 1 1 0 0 0 98 1 80
2020 11 to 20 years in the federal public service 61 28 7 2 1 0 0 89 4 219
2020 More than 20 years in the federal public service 71 19 5 4 1 0 0 90 5 118
2019 Less than 3 years in the federal public service 87 12 1 0 0 0 0 99 0 77
2019 3 to 10 years in the federal public service 62 31 5 1 0 0 0 93 1 80
2019 11 to 20 years in the federal public service 59 29 6 5 1 0 0 88 6 239
2019 More than 20 years in the federal public service 63 22 7 7 1 0 0 85 8 88
2018 Less than 3 years in the federal public service 83 15 2 0 0 0 0 98 0 43
2018 3 to 10 years in the federal public service 64 34 0 3 0 0 0 97 3 70
2018 11 to 20 years in the federal public service 61 28 5 4 3 0 0 88 7 231
2018 More than 20 years in the federal public service 67 18 4 5 4 1 0 86 9 91
2017 Less than 3 years in the federal public service 75 19 3 3 0 0 0 95 3 36
2017 3 to 10 years in the federal public service 62 30 3 4 2 0 0 91 6 105
2017 11 to 20 years in the federal public service 56 32 4 5 3 0 0 88 8 229
2017 More than 20 years in the federal public service 64 25 6 4 0 0 0 90 4 96
2014 Less than 3 years in the federal public service 59 29 0 8 4 0 0 88 12 23
2014 3 to 10 years in the federal public service 61 27 7 3 2 0 0 88 5 151
2014 11 to 20 years in the federal public service 57 29 6 4 2 0 0 87 7 219
2014 More than 20 years in the federal public service 67 29 2 1 1 0 0 96 2 88

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 66 16 5 3 0 8 2 91 4 62
2020 3 to 10 years in the federal public service 68 23 5 0 2 1 0 92 2 80
2020 11 to 20 years in the federal public service 64 19 9 2 2 3 2 87 4 219
2020 More than 20 years in the federal public service 65 21 4 3 3 1 3 89 7 118

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 52 33 3 0 1 8 1 95 2 62
2020 3 to 10 years in the federal public service 52 28 14 1 1 3 0 82 3 80
2020 11 to 20 years in the federal public service 53 34 10 2 0 1 0 88 2 218
2020 More than 20 years in the federal public service 47 41 6 2 1 3 0 91 3 117

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 58 29 3 2 1 5 2 93 3 62
2020 3 to 10 years in the federal public service 56 32 8 2 1 1 0 88 4 79
2020 11 to 20 years in the federal public service 53 26 9 6 1 3 2 83 8 219
2020 More than 20 years in the federal public service 61 28 4 5 1 0 1 90 6 117

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 50 17 13 3 0 10 7 80 4 62
2020 3 to 10 years in the federal public service 38 26 18 3 4 5 6 72 8 80
2020 11 to 20 years in the federal public service 32 32 19 7 3 6 2 69 11 218
2020 More than 20 years in the federal public service 40 33 14 5 6 2 1 75 12 118
2019 Less than 3 years in the federal public service 54 24 12 3 1 1 5 83 4 77
2019 3 to 10 years in the federal public service 39 19 15 11 4 10 1 65 17 79
2019 11 to 20 years in the federal public service 29 32 16 9 6 5 2 66 16 241
2019 More than 20 years in the federal public service 41 25 16 8 2 8 0 72 11 89
2018 Less than 3 years in the federal public service 39 33 10 4 4 5 4 80 10 43
2018 3 to 10 years in the federal public service 27 38 15 8 1 6 4 73 11 69
2018 11 to 20 years in the federal public service 27 33 19 10 5 5 2 64 16 229
2018 More than 20 years in the federal public service 36 32 9 9 8 4 2 72 19 93
2017 Less than 3 years in the federal public service 47 28 3 5 3 11 3 87 9 36
2017 3 to 10 years in the federal public service 28 37 13 9 6 4 3 70 16 105
2017 11 to 20 years in the federal public service 33 30 17 8 5 6 2 68 14 229
2017 More than 20 years in the federal public service 41 31 12 5 4 4 2 77 10 96
2014 Less than 3 years in the federal public service 15 23 21 8 11 4 17 48 25 23
2014 3 to 10 years in the federal public service 40 24 19 10 5 3 1 65 15 151
2014 11 to 20 years in the federal public service 39 31 11 8 6 2 3 74 14 220
2014 More than 20 years in the federal public service 44 28 10 7 5 0 7 78 12 88

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 49 27 7 8 0 7 3 84 9 62
2020 3 to 10 years in the federal public service 40 38 11 6 2 2 0 80 9 80
2020 11 to 20 years in the federal public service 48 32 11 4 4 1 0 81 8 218
2020 More than 20 years in the federal public service 57 28 8 6 1 0 0 85 7 114
2019 Less than 3 years in the federal public service 55 19 15 3 1 6 1 80 4 77
2019 3 to 10 years in the federal public service 41 31 11 9 5 2 0 74 15 80
2019 11 to 20 years in the federal public service 38 40 9 6 3 2 1 81 10 241
2019 More than 20 years in the federal public service 43 32 11 10 3 1 0 76 14 89
2018 Less than 3 years in the federal public service 51 31 9 9 0 0 0 81 9 43
2018 3 to 10 years in the federal public service 37 39 15 5 1 1 0 78 7 71
2018 11 to 20 years in the federal public service 46 40 4 6 3 2 0 87 9 229
2018 More than 20 years in the federal public service 44 34 6 10 3 1 1 80 14 93
2017 Less than 3 years in the federal public service 52 28 11 9 0 0 0 80 9 36
2017 3 to 10 years in the federal public service 39 43 8 6 2 1 1 83 8 105
2017 11 to 20 years in the federal public service 50 34 6 5 3 1 1 86 8 229
2017 More than 20 years in the federal public service 48 38 4 6 2 1 0 87 9 96
2014 Less than 3 years in the federal public service 27 33 8 4 12 13 4 72 19 23
2014 3 to 10 years in the federal public service 46 34 11 3 3 3 0 83 6 151
2014 11 to 20 years in the federal public service 50 29 7 8 4 1 1 81 12 220
2014 More than 20 years in the federal public service 60 29 6 2 1 2 0 91 4 88

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 64 20 8 3 0 3 2 88 3 62
2020 3 to 10 years in the federal public service 55 31 10 4 0 0 0 86 4 78
2020 11 to 20 years in the federal public service 52 31 12 2 2 1 0 83 4 217
2020 More than 20 years in the federal public service 51 33 10 5 1 0 0 84 6 117
2019 Less than 3 years in the federal public service 58 30 11 1 0 0 0 88 1 77
2019 3 to 10 years in the federal public service 43 29 20 6 1 0 0 72 8 80
2019 11 to 20 years in the federal public service 39 40 13 4 3 1 0 80 7 239
2019 More than 20 years in the federal public service 41 40 8 6 4 0 0 81 10 88
2018 Less than 3 years in the federal public service 54 30 14 0 2 0 0 84 2 43
2018 3 to 10 years in the federal public service 44 36 16 4 0 0 0 80 4 71
2018 11 to 20 years in the federal public service 41 36 15 4 4 0 0 77 8 230
2018 More than 20 years in the federal public service 48 30 8 5 5 3 0 81 11 93

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 43 18 14 5 0 15 5 76 6 62
2020 3 to 10 years in the federal public service 35 20 20 9 5 10 1 62 15 80
2020 11 to 20 years in the federal public service 29 22 21 12 7 6 3 56 21 219
2020 More than 20 years in the federal public service 29 27 13 15 10 5 0 60 26 117
2019 Less than 3 years in the federal public service 43 20 20 1 1 10 4 73 3 76
2019 3 to 10 years in the federal public service 31 20 22 5 10 9 3 58 17 80
2019 11 to 20 years in the federal public service 20 22 25 10 13 7 3 47 26 241
2019 More than 20 years in the federal public service 25 25 11 16 10 12 1 58 30 89
2018 Less than 3 years in the federal public service 37 24 16 4 4 12 2 71 10 43
2018 3 to 10 years in the federal public service 22 28 22 6 7 13 3 59 15 71
2018 11 to 20 years in the federal public service 22 25 18 12 13 7 1 52 28 231
2018 More than 20 years in the federal public service 29 22 15 14 15 3 2 54 30 93
2017 Less than 3 years in the federal public service 38 11 20 6 3 14 9 64 11 36
2017 3 to 10 years in the federal public service 20 25 13 20 10 11 2 52 34 103
2017 11 to 20 years in the federal public service 24 20 17 15 16 5 3 48 33 229
2017 More than 20 years in the federal public service 25 20 14 14 15 8 6 51 33 96
2014 Less than 3 years in the federal public service 12 40 4 4 25 11 4 61 34 23
2014 3 to 10 years in the federal public service 21 21 23 13 15 7 1 45 30 151
2014 11 to 20 years in the federal public service 19 25 13 20 15 5 2 47 39 220
2014 More than 20 years in the federal public service 24 35 15 9 9 3 3 63 20 87

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 55 37 1 5 2 0 0 92 7 62
2020 3 to 10 years in the federal public service 57 39 2 1 0 0 0 96 1 80
2020 11 to 20 years in the federal public service 57 31 4 7 1 0 0 87 8 218
2020 More than 20 years in the federal public service 54 36 2 7 1 0 0 90 8 118

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 47 37 10 5 2 0 0 84 6 62
2020 3 to 10 years in the federal public service 52 39 9 0 0 0 0 91 0 80
2020 11 to 20 years in the federal public service 59 29 5 6 0 0 1 89 6 219
2020 More than 20 years in the federal public service 54 33 7 1 4 0 0 88 5 117
2019 Less than 3 years in the federal public service 65 29 3 0 3 0 0 95 3 76
2019 3 to 10 years in the federal public service 62 25 6 7 0 0 0 87 7 80
2019 11 to 20 years in the federal public service 67 25 4 3 1 0 0 92 4 241
2019 More than 20 years in the federal public service 63 29 2 5 0 0 1 93 5 88
2017 Less than 3 years in the federal public service 46 39 11 3 0 0 0 86 3 36
2017 3 to 10 years in the federal public service 65 23 4 8 0 0 0 88 8 105
2017 11 to 20 years in the federal public service 63 27 3 5 2 0 0 90 7 229
2017 More than 20 years in the federal public service 68 23 2 5 2 0 0 91 7 96
2014 Less than 3 years in the federal public service 63 11 13 8 4 0 0 75 12 23
2014 3 to 10 years in the federal public service 64 29 1 4 2 0 0 93 6 151
2014 11 to 20 years in the federal public service 66 24 3 5 2 0 0 90 7 220
2014 More than 20 years in the federal public service 71 22 1 5 1 0 0 93 6 88

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 56 32 5 1 3 2 0 90 5 62
2020 3 to 10 years in the federal public service 63 30 5 1 0 0 0 94 1 79
2020 11 to 20 years in the federal public service 63 27 6 2 1 0 0 91 3 212
2020 More than 20 years in the federal public service 66 27 3 2 3 0 0 93 4 115
2019 Less than 3 years in the federal public service 69 26 3 0 3 0 0 95 3 76
2019 3 to 10 years in the federal public service 56 34 5 5 0 0 0 90 5 79
2019 11 to 20 years in the federal public service 62 30 4 2 2 0 0 92 4 241
2019 More than 20 years in the federal public service 59 29 9 2 0 0 0 88 2 89
2017 Less than 3 years in the federal public service 72 25 3 0 0 0 0 97 0 36
2017 3 to 10 years in the federal public service 69 27 1 2 0 0 1 97 2 105
2017 11 to 20 years in the federal public service 65 28 4 2 1 0 1 93 3 228
2017 More than 20 years in the federal public service 65 30 3 1 0 0 0 96 1 96
2014 Less than 3 years in the federal public service 67 25 8 0 0 0 0 92 0 23
2014 3 to 10 years in the federal public service 62 32 4 1 1 0 0 94 2 151
2014 11 to 20 years in the federal public service 67 26 4 1 1 0 0 94 2 220
2014 More than 20 years in the federal public service 76 17 2 2 1 0 1 94 3 88

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 83 8 3 2 2 2 0 93 3 62
2020 3 to 10 years in the federal public service 87 11 1 0 0 0 0 99 0 78
2020 11 to 20 years in the federal public service 79 15 4 0 1 0 0 94 1 218
2020 More than 20 years in the federal public service 85 9 2 2 1 1 1 96 3 117
2017 Less than 3 years in the federal public service 81 14 3 0 3 0 0 95 3 36
2017 3 to 10 years in the federal public service 87 9 3 1 0 0 0 96 1 105
2017 11 to 20 years in the federal public service 77 15 3 0 2 1 1 94 3 228
2017 More than 20 years in the federal public service 90 6 3 0 0 0 1 97 0 95
2014 Less than 3 years in the federal public service 75 21 0 4 0 0 0 96 4 23
2014 3 to 10 years in the federal public service 75 18 3 2 1 0 1 93 3 151
2014 11 to 20 years in the federal public service 78 14 3 2 0 1 1 94 2 220
2014 More than 20 years in the federal public service 80 16 1 0 0 1 1 99 0 88

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 46 24 13 2 3 5 7 79 6 62
2020 3 to 10 years in the federal public service 54 28 6 6 3 2 0 85 9 79
2020 11 to 20 years in the federal public service 43 25 10 7 2 5 9 78 11 219
2020 More than 20 years in the federal public service 57 14 10 6 2 2 10 81 8 118
2019 Less than 3 years in the federal public service 50 25 5 5 3 5 8 85 9 77
2019 3 to 10 years in the federal public service 49 25 16 3 3 3 3 77 5 80
2019 11 to 20 years in the federal public service 46 22 10 6 4 4 8 77 11 242
2019 More than 20 years in the federal public service 51 21 13 3 2 6 3 79 6 89

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 6 94 219
2019 11 to 20 years in the federal public service 7 93 241
2019 More than 20 years in the federal public service 10 90 89
2018 Less than 3 years in the federal public service 11 89 43
2018 3 to 10 years in the federal public service 13 87 71
2018 11 to 20 years in the federal public service 10 90 231
2018 More than 20 years in the federal public service 5 95 92

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 59 41 12
2019 11 to 20 years in the federal public service 51 49 16
2018 11 to 20 years in the federal public service 53 47 24

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 68 32 16
2018 11 to 20 years in the federal public service 55 45 24

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 12
2018 11 to 20 years in the federal public service 0 100 24

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 12
2019 11 to 20 years in the federal public service 0 100 16
2018 11 to 20 years in the federal public service 0 100 24

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 12
2019 11 to 20 years in the federal public service 0 100 16

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 12
2019 11 to 20 years in the federal public service 0 100 16
2018 11 to 20 years in the federal public service 0 100 24

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 29 71 24

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 41 59 12
2019 11 to 20 years in the federal public service 39 61 16

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 49 51 12
2019 11 to 20 years in the federal public service 38 62 16
2018 11 to 20 years in the federal public service 40 60 24

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 49 51 24

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 42 58 12
2019 11 to 20 years in the federal public service 33 67 16
2018 11 to 20 years in the federal public service 20 80 24

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 51 49 12
2019 11 to 20 years in the federal public service 38 62 16
2018 11 to 20 years in the federal public service 25 75 24

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 31 69 16
2018 11 to 20 years in the federal public service 21 79 24

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 16
2018 11 to 20 years in the federal public service 0 100 24

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 12
2019 11 to 20 years in the federal public service 0 100 16
2018 11 to 20 years in the federal public service 0 100 24

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 49 51 12
2019 11 to 20 years in the federal public service 44 56 16
2018 11 to 20 years in the federal public service 42 58 24

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 23 77 24

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 44 56 16
2018 11 to 20 years in the federal public service 54 46 24

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 16

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 12

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 12
2019 11 to 20 years in the federal public service 0 100 16
2018 11 to 20 years in the federal public service 0 100 24

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 12
2019 11 to 20 years in the federal public service 0 100 16

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 0 100 24

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 49 51 12
2019 11 to 20 years in the federal public service 37 63 16
2018 11 to 20 years in the federal public service 38 62 24

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 12
2018 11 to 20 years in the federal public service 0 100 23

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 32 68 16
2018 11 to 20 years in the federal public service 22 78 23

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 12

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 12
2019 11 to 20 years in the federal public service 0 100 16

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 16

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 12
2018 11 to 20 years in the federal public service 0 100 23

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 12
2018 11 to 20 years in the federal public service 0 100 23

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 16

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 37 63 16
2018 11 to 20 years in the federal public service 35 65 23

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 51 49 12
2019 11 to 20 years in the federal public service 36 64 16
2018 11 to 20 years in the federal public service 49 51 23

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 12
2019 11 to 20 years in the federal public service 0 100 16
2018 11 to 20 years in the federal public service 0 100 23

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 49 51 16
2018 11 to 20 years in the federal public service 79 21 23

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 12
2019 11 to 20 years in the federal public service 0 100 16

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 16

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 30 13 5 3 0 34 14 85 6 62
2020 3 to 10 years in the federal public service 27 10 20 4 2 29 9 58 10 80
2020 11 to 20 years in the federal public service 24 14 20 3 2 33 5 61 7 218
2020 More than 20 years in the federal public service 27 19 19 4 2 23 6 65 9 118
2019 Less than 3 years in the federal public service 30 8 8 1 1 33 18 78 6 77
2019 3 to 10 years in the federal public service 15 13 19 3 7 33 11 50 16 80
2019 11 to 20 years in the federal public service 18 16 17 6 6 27 9 53 19 241
2019 More than 20 years in the federal public service 24 25 10 5 3 26 7 73 12 89
2018 Less than 3 years in the federal public service 32 15 9 2 4 23 14 75 10 43
2018 3 to 10 years in the federal public service 18 22 25 4 1 21 9 57 7 71
2018 11 to 20 years in the federal public service 17 16 19 7 7 29 5 51 21 228
2018 More than 20 years in the federal public service 26 16 22 3 8 19 6 56 15 93
2017 Less than 3 years in the federal public service 25 8 14 3 0 29 20 66 5 36
2017 3 to 10 years in the federal public service 16 13 23 2 4 32 9 50 10 104
2017 11 to 20 years in the federal public service 21 14 19 5 4 30 7 56 15 229
2017 More than 20 years in the federal public service 29 19 20 2 7 20 3 62 12 96
2014 Less than 3 years in the federal public service 15 4 25 8 12 29 8 30 31 23
2014 3 to 10 years in the federal public service 20 13 19 4 5 29 10 55 14 151
2014 11 to 20 years in the federal public service 21 20 20 4 6 23 5 58 15 220
2014 More than 20 years in the federal public service 31 14 16 2 3 26 7 67 9 88

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 45 29 10 0 2 13 1 87 2 62
2020 3 to 10 years in the federal public service 52 18 15 5 0 9 0 78 5 80
2020 11 to 20 years in the federal public service 46 29 14 4 2 5 0 79 6 219
2020 More than 20 years in the federal public service 54 27 8 4 2 5 0 85 7 118
2019 Less than 3 years in the federal public service 61 23 4 0 1 8 3 94 2 77
2019 3 to 10 years in the federal public service 41 29 19 1 4 6 0 74 6 80
2019 11 to 20 years in the federal public service 37 31 16 5 4 6 1 73 10 242
2019 More than 20 years in the federal public service 46 32 7 5 3 7 0 83 9 88
2018 Less than 3 years in the federal public service 63 17 4 2 2 12 0 90 5 43
2018 3 to 10 years in the federal public service 42 27 23 1 1 5 0 73 3 71
2018 11 to 20 years in the federal public service 39 33 14 4 5 5 0 76 9 228
2018 More than 20 years in the federal public service 49 28 8 9 2 3 0 80 12 93
2017 Less than 3 years in the federal public service 53 16 14 0 0 11 6 83 0 36
2017 3 to 10 years in the federal public service 35 36 12 6 3 7 1 77 10 104
2017 11 to 20 years in the federal public service 38 33 14 4 4 7 0 76 9 229
2017 More than 20 years in the federal public service 48 27 7 2 6 8 1 83 9 96
2014 Less than 3 years in the federal public service 19 37 8 0 12 25 0 74 16 23
2014 3 to 10 years in the federal public service 39 28 20 3 3 7 0 72 7 151
2014 11 to 20 years in the federal public service 34 31 17 5 6 8 0 71 11 220
2014 More than 20 years in the federal public service 51 26 9 5 2 6 1 83 7 88

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 5 95 218
2020 More than 20 years in the federal public service 5 95 118
2019 11 to 20 years in the federal public service 5 95 242
2018 11 to 20 years in the federal public service 5 95 231

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 40 60 13

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 100 0 11

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10
2019 11 to 20 years in the federal public service 0 100 11

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10
2019 11 to 20 years in the federal public service 0 100 11
2018 11 to 20 years in the federal public service 0 100 13

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 0 100 13

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10
2019 11 to 20 years in the federal public service 0 100 11
2018 11 to 20 years in the federal public service 0 100 13

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10
2019 11 to 20 years in the federal public service 0 100 10
2018 11 to 20 years in the federal public service 0 100 13

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 52 48 13

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 50 50 10

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10
2019 11 to 20 years in the federal public service 0 100 10

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10
2019 11 to 20 years in the federal public service 0 100 10
2018 11 to 20 years in the federal public service 0 100 13

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10
2019 11 to 20 years in the federal public service 0 100 10
2018 11 to 20 years in the federal public service 0 100 13

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10
2018 11 to 20 years in the federal public service 0 100 13

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10
2019 11 to 20 years in the federal public service 0 100 10
2018 11 to 20 years in the federal public service 0 100 13

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 0 100 13

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 10
2018 11 to 20 years in the federal public service 0 100 13

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 10
2018 11 to 20 years in the federal public service 0 100 13

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10
2019 11 to 20 years in the federal public service 0 100 10
2018 11 to 20 years in the federal public service 0 100 13

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10
2019 11 to 20 years in the federal public service 0 100 10
2018 11 to 20 years in the federal public service 0 100 13

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10
2018 11 to 20 years in the federal public service 0 100 13

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 10
2018 11 to 20 years in the federal public service 0 100 13

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10
2019 11 to 20 years in the federal public service 0 100 10
2018 11 to 20 years in the federal public service 0 100 13

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10
2019 11 to 20 years in the federal public service 0 100 10
2018 11 to 20 years in the federal public service 0 100 13

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10
2019 11 to 20 years in the federal public service 0 100 10
2018 11 to 20 years in the federal public service 0 100 13

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10
2019 11 to 20 years in the federal public service 0 100 10
2018 11 to 20 years in the federal public service 0 100 13

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10
2019 11 to 20 years in the federal public service 0 100 10

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10
2018 11 to 20 years in the federal public service 0 100 13

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 10
2018 11 to 20 years in the federal public service 0 100 13

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 10

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10
2019 11 to 20 years in the federal public service 0 100 10

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 39 61 13

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10
2019 11 to 20 years in the federal public service 0 100 10
2018 11 to 20 years in the federal public service 0 100 13

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 10

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 10
2018 11 to 20 years in the federal public service 0 100 13

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 32 13 3 2 0 39 11 91 3 62
2020 3 to 10 years in the federal public service 27 16 17 1 1 31 7 69 4 80
2020 11 to 20 years in the federal public service 24 16 17 1 2 34 6 66 5 219
2020 More than 20 years in the federal public service 32 14 14 3 3 29 4 70 9 118
2019 Less than 3 years in the federal public service 32 8 8 0 0 36 16 83 0 75
2019 3 to 10 years in the federal public service 18 9 21 3 0 41 8 53 5 80
2019 11 to 20 years in the federal public service 21 13 21 3 2 32 8 56 8 240
2019 More than 20 years in the federal public service 27 15 14 1 6 31 6 67 11 89
2018 Less than 3 years in the federal public service 30 15 14 2 0 37 2 74 4 43
2018 3 to 10 years in the federal public service 17 17 27 0 1 31 7 55 2 71
2018 11 to 20 years in the federal public service 20 12 24 2 3 34 5 53 8 228
2018 More than 20 years in the federal public service 32 14 16 3 7 22 5 63 14 93
2017 Less than 3 years in the federal public service 23 8 11 3 0 38 17 69 6 36
2017 3 to 10 years in the federal public service 16 12 19 1 0 45 7 58 2 104
2017 11 to 20 years in the federal public service 24 14 17 1 2 38 4 65 6 229
2017 More than 20 years in the federal public service 22 16 15 2 2 39 3 66 7 95
2014 Less than 3 years in the federal public service 15 13 23 0 0 31 18 55 0 23
2014 3 to 10 years in the federal public service 24 11 14 2 0 41 8 69 4 151
2014 11 to 20 years in the federal public service 24 15 23 2 1 29 5 60 5 220
2014 More than 20 years in the federal public service 27 12 14 2 0 38 8 70 4 88

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 53 26 3 0 2 15 1 94 2 62
2020 3 to 10 years in the federal public service 47 26 17 2 0 7 1 79 3 79
2020 11 to 20 years in the federal public service 50 31 11 1 2 5 0 85 3 218
2020 More than 20 years in the federal public service 53 23 9 5 2 8 0 83 8 118
2019 Less than 3 years in the federal public service 61 28 1 0 0 9 1 99 0 77
2019 3 to 10 years in the federal public service 45 33 10 1 1 9 0 86 3 79
2019 11 to 20 years in the federal public service 41 27 18 3 2 8 1 74 5 242
2019 More than 20 years in the federal public service 50 26 9 2 5 8 0 83 8 89
2018 Less than 3 years in the federal public service 60 22 7 0 0 12 0 93 0 43
2018 3 to 10 years in the federal public service 43 28 20 1 0 8 0 77 1 71
2018 11 to 20 years in the federal public service 41 27 17 4 3 8 0 74 7 228
2018 More than 20 years in the federal public service 54 25 6 7 3 4 1 83 11 93
2017 Less than 3 years in the federal public service 47 22 14 3 0 9 6 81 3 36
2017 3 to 10 years in the federal public service 38 32 15 1 2 11 2 80 3 103
2017 11 to 20 years in the federal public service 40 33 11 1 3 11 0 83 5 228
2017 More than 20 years in the federal public service 46 31 10 2 2 7 1 85 5 96
2014 Less than 3 years in the federal public service 27 19 17 4 0 19 14 68 6 23
2014 3 to 10 years in the federal public service 46 23 14 4 1 12 0 79 5 151
2014 11 to 20 years in the federal public service 39 29 16 4 1 9 1 76 6 220
2014 More than 20 years in the federal public service 55 16 16 2 0 8 2 80 2 88

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 5 95 61
2020 3 to 10 years in the federal public service 10 90 80
2020 11 to 20 years in the federal public service 7 93 219
2020 More than 20 years in the federal public service 9 91 118

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 5 95 62
2020 3 to 10 years in the federal public service 9 91 79
2020 11 to 20 years in the federal public service 10 90 219
2020 More than 20 years in the federal public service 9 91 118
2019 Less than 3 years in the federal public service 4 96 77
2019 3 to 10 years in the federal public service 13 87 80
2019 11 to 20 years in the federal public service 9 91 240
2019 More than 20 years in the federal public service 12 88 89
2017 Less than 3 years in the federal public service 20 80 36
2017 3 to 10 years in the federal public service 17 83 105
2017 11 to 20 years in the federal public service 13 87 229
2017 More than 20 years in the federal public service 12 88 95
2014 3 to 10 years in the federal public service 14 86 150
2014 11 to 20 years in the federal public service 12 88 220

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 55 45 22
2020 More than 20 years in the federal public service 51 49 10

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 91 9 22
2020 More than 20 years in the federal public service 80 20 10
2019 11 to 20 years in the federal public service 81 19 22
2019 More than 20 years in the federal public service 81 19 11
2017 3 to 10 years in the federal public service 84 16 18
2017 11 to 20 years in the federal public service 80 20 29
2017 More than 20 years in the federal public service 81 19 11
2014 3 to 10 years in the federal public service 86 14 21
2014 11 to 20 years in the federal public service 80 20 25

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 11 to 20 years in the federal public service 50 40 10 0 0 0 0 90 0 20
2019 11 to 20 years in the federal public service 49 29 11 11 0 0 0 78 11 18
2017 3 to 10 years in the federal public service 61 33 0 0 6 0 0 94 6 15
2017 11 to 20 years in the federal public service 62 34 0 4 0 0 0 96 4 23
2014 3 to 10 years in the federal public service 44 56 0 0 0 0 0 100 0 18
2014 11 to 20 years in the federal public service 61 39 0 0 0 0 0 100 0 20

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 59 27 7 0 0 3 3 93 0 61
2020 3 to 10 years in the federal public service 70 18 7 2 0 0 3 90 3 80
2020 11 to 20 years in the federal public service 64 22 7 4 0 1 1 89 4 219
2020 More than 20 years in the federal public service 69 19 7 4 0 0 1 89 4 118
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 57 28 5 3 0 7 0 91 4 61
2020 3 to 10 years in the federal public service 58 35 4 3 1 0 0 92 4 80
2020 11 to 20 years in the federal public service 53 29 9 6 2 1 0 83 8 218
2020 More than 20 years in the federal public service 62 24 4 8 2 1 0 86 10 117

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 66 21 8 3 0 2 0 89 3 62
2020 3 to 10 years in the federal public service 64 28 3 4 0 1 0 94 4 80
2020 11 to 20 years in the federal public service 64 29 4 3 0 0 0 93 3 219
2020 More than 20 years in the federal public service 60 35 2 3 0 0 0 95 3 117

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 69 20 8 0 1 2 0 90 1 62
2020 3 to 10 years in the federal public service 62 29 5 2 0 1 0 92 2 80
2020 11 to 20 years in the federal public service 64 26 5 4 0 0 0 91 5 217
2020 More than 20 years in the federal public service 66 26 6 2 0 0 0 92 2 116

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 64 18 9 2 0 3 3 88 2 62
2020 3 to 10 years in the federal public service 56 31 8 4 0 1 0 88 4 79
2020 11 to 20 years in the federal public service 58 31 8 1 0 0 1 90 1 217
2020 More than 20 years in the federal public service 64 27 8 1 1 0 0 91 2 117

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 66 26 2 0 0 5 1 98 0 62
2020 3 to 10 years in the federal public service 71 22 2 4 0 1 0 94 4 80
2020 11 to 20 years in the federal public service 65 24 7 3 1 0 0 89 4 218
2020 More than 20 years in the federal public service 68 27 2 2 0 1 0 96 2 118

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 77 10 3 0 0 6 3 96 0 62
2020 3 to 10 years in the federal public service 80 12 3 0 0 5 1 97 0 79
2020 11 to 20 years in the federal public service 74 13 3 1 0 3 4 94 2 218
2020 More than 20 years in the federal public service 80 12 1 1 0 2 4 98 1 118

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 60 23 5 3 1 6 1 90 5 62
2020 3 to 10 years in the federal public service 61 22 9 2 1 4 0 87 4 80
2020 11 to 20 years in the federal public service 67 22 7 2 0 0 0 90 2 219
2020 More than 20 years in the federal public service 65 27 6 2 0 0 0 92 2 117

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 72 13 8 5 0 2 0 87 5 62
2020 3 to 10 years in the federal public service 72 16 6 5 0 1 0 88 5 80
2020 11 to 20 years in the federal public service 69 19 7 5 1 0 0 87 6 216
2020 More than 20 years in the federal public service 62 29 3 6 0 0 0 91 6 117

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 76 20 0 2 0 2 1 98 2 61
2020 3 to 10 years in the federal public service 79 19 0 0 0 1 0 100 0 80
2020 11 to 20 years in the federal public service 77 14 6 3 0 0 0 91 3 218
2020 More than 20 years in the federal public service 77 14 3 5 0 0 0 92 5 118

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 99 1 78
2020 More than 20 years in the federal public service 100 0 48

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 11 to 20 years in the federal public service 35 36 11 12 7 0 0 71 19 76
2020 More than 20 years in the federal public service 30 28 14 19 9 0 0 58 28 48

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 48 39 5 2 0 7 0 93 2 62
2020 3 to 10 years in the federal public service 58 37 4 1 0 0 0 95 1 79
2020 11 to 20 years in the federal public service 53 37 8 1 1 0 0 90 2 219
2020 More than 20 years in the federal public service 62 34 1 4 0 0 0 96 4 117
2019 Less than 3 years in the federal public service 48 37 7 0 0 9 0 93 0 77
2019 3 to 10 years in the federal public service 46 36 9 5 2 0 1 84 8 80
2019 11 to 20 years in the federal public service 53 36 5 3 2 1 0 90 5 240
2019 More than 20 years in the federal public service 54 36 8 1 1 0 0 90 2 89
2018 Less than 3 years in the federal public service 53 33 10 2 0 2 0 88 2 43
2018 3 to 10 years in the federal public service 56 34 8 1 0 0 0 90 1 70
2018 11 to 20 years in the federal public service 57 31 7 3 1 1 0 89 4 228
2018 More than 20 years in the federal public service 69 19 4 6 0 1 0 89 6 92
2017 Less than 3 years in the federal public service 42 43 6 6 0 3 0 88 6 36
2017 3 to 10 years in the federal public service 48 43 5 5 0 0 0 90 5 105
2017 11 to 20 years in the federal public service 45 43 7 4 1 0 0 89 5 228
2017 More than 20 years in the federal public service 68 20 6 3 2 0 0 88 5 95

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 54 23 5 13 0 3 2 81 14 62
2020 3 to 10 years in the federal public service 63 18 11 8 0 0 0 81 8 80
2020 11 to 20 years in the federal public service 47 27 12 8 6 0 0 74 14 218
2020 More than 20 years in the federal public service 49 25 10 11 4 0 0 74 15 117

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 67 27 2 0 0 5 0 98 0 61
2020 3 to 10 years in the federal public service 68 20 9 0 0 4 0 91 0 80
2020 11 to 20 years in the federal public service 62 19 14 3 1 0 0 81 5 218
2020 More than 20 years in the federal public service 68 22 9 2 0 0 0 89 2 117

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 62 26 8 2 0 2 0 90 2 62
2020 3 to 10 years in the federal public service 56 33 8 3 1 0 0 89 4 80
2020 11 to 20 years in the federal public service 50 32 11 5 2 0 0 82 7 219
2020 More than 20 years in the federal public service 49 31 10 8 2 0 0 81 10 118
2019 Less than 3 years in the federal public service 53 36 8 1 0 2 0 91 2 77
2019 3 to 10 years in the federal public service 46 36 9 3 5 1 0 83 8 80
2019 11 to 20 years in the federal public service 38 37 15 7 3 0 0 75 10 242
2019 More than 20 years in the federal public service 45 38 9 3 4 1 0 83 8 89
2018 Less than 3 years in the federal public service 51 36 12 2 0 0 0 86 2 43
2018 3 to 10 years in the federal public service 44 38 10 5 1 1 0 83 7 71
2018 11 to 20 years in the federal public service 40 35 12 7 5 1 0 76 12 230
2018 More than 20 years in the federal public service 55 25 5 7 6 1 0 81 14 92
2017 Less than 3 years in the federal public service 47 36 14 0 3 0 0 83 3 36
2017 3 to 10 years in the federal public service 35 46 11 5 4 0 0 81 9 105
2017 11 to 20 years in the federal public service 29 45 12 9 4 1 0 74 13 229
2017 More than 20 years in the federal public service 49 34 6 8 3 0 0 82 12 95

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 11 to 20 years in the federal public service 36 43 9 7 4 0 0 79 11 78
2020 More than 20 years in the federal public service 43 37 7 7 6 0 0 80 14 48
2019 11 to 20 years in the federal public service 29 55 7 7 1 1 0 85 8 79
2019 More than 20 years in the federal public service 28 45 3 13 6 2 3 77 20 39

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 52 25 15 7 1 0 0 77 8 61
2020 3 to 10 years in the federal public service 45 38 10 2 3 0 2 85 5 80
2020 11 to 20 years in the federal public service 36 32 16 10 6 0 0 68 16 218
2020 More than 20 years in the federal public service 36 29 18 9 8 0 0 65 17 117

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 57 24 16 0 0 3 0 83 0 62
2020 3 to 10 years in the federal public service 64 21 12 3 0 0 0 86 3 80
2020 11 to 20 years in the federal public service 60 22 9 6 2 0 1 83 8 217
2020 More than 20 years in the federal public service 69 19 9 2 2 0 0 88 4 117
2019 Less than 3 years in the federal public service 71 20 5 1 1 1 0 92 3 77
2019 3 to 10 years in the federal public service 54 30 13 1 1 0 0 85 2 80
2019 11 to 20 years in the federal public service 64 20 9 3 4 0 0 84 7 240
2019 More than 20 years in the federal public service 57 27 11 3 2 0 0 84 5 89
2018 Less than 3 years in the federal public service 53 31 12 4 0 0 0 83 4 43
2018 3 to 10 years in the federal public service 49 34 11 3 1 0 3 85 4 71
2018 11 to 20 years in the federal public service 58 25 9 4 2 0 2 84 6 231
2018 More than 20 years in the federal public service 60 19 10 4 3 0 3 82 8 91
2017 Less than 3 years in the federal public service 58 17 15 9 2 0 0 75 11 36
2017 3 to 10 years in the federal public service 40 30 16 8 6 0 0 70 14 105
2017 11 to 20 years in the federal public service 58 21 13 4 4 0 0 79 8 226
2017 More than 20 years in the federal public service 49 26 10 6 3 2 5 80 9 95

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 31 31 26 10 3 0 0 61 13 62
2020 3 to 10 years in the federal public service 25 33 23 9 10 0 0 58 19 80
2020 11 to 20 years in the federal public service 19 32 23 18 8 0 0 50 26 218
2020 More than 20 years in the federal public service 20 33 23 14 9 0 0 54 23 118
2019 Less than 3 years in the federal public service 48 27 18 7 0 0 0 75 7 77
2019 3 to 10 years in the federal public service 32 36 21 9 3 0 0 67 11 80
2019 11 to 20 years in the federal public service 22 34 22 14 8 0 0 56 22 242
2019 More than 20 years in the federal public service 21 36 27 8 8 0 1 57 16 89
2018 Less than 3 years in the federal public service 35 37 17 12 0 0 0 71 12 43
2018 3 to 10 years in the federal public service 18 40 30 9 3 0 0 59 11 71
2018 11 to 20 years in the federal public service 15 36 28 12 9 0 0 51 21 230
2018 More than 20 years in the federal public service 13 39 30 5 10 0 3 54 16 91
2017 Less than 3 years in the federal public service 41 27 23 6 3 0 0 69 9 36
2017 3 to 10 years in the federal public service 26 33 28 10 4 0 0 59 13 105
2017 11 to 20 years in the federal public service 21 31 29 13 6 0 0 52 19 229
2017 More than 20 years in the federal public service 16 36 28 11 9 0 0 51 20 95

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 42 34 17 5 1 0 0 76 6 62
2020 3 to 10 years in the federal public service 36 37 18 6 3 0 0 73 9 78
2020 11 to 20 years in the federal public service 29 34 16 15 6 0 0 63 21 218
2020 More than 20 years in the federal public service 24 43 19 9 5 0 0 67 14 117
2019 Less than 3 years in the federal public service 54 26 10 6 0 1 3 84 6 77
2019 3 to 10 years in the federal public service 42 27 21 9 1 0 0 69 10 80
2019 11 to 20 years in the federal public service 31 36 17 10 5 0 0 67 15 241
2019 More than 20 years in the federal public service 30 38 21 4 5 0 1 69 10 89
2018 Less than 3 years in the federal public service 54 26 20 0 0 0 0 80 0 43
2018 3 to 10 years in the federal public service 27 43 21 7 0 1 0 71 7 70
2018 11 to 20 years in the federal public service 27 33 23 13 4 0 1 60 17 231
2018 More than 20 years in the federal public service 23 41 23 7 6 0 0 64 13 91
2017 Less than 3 years in the federal public service 51 29 12 6 0 0 2 82 6 36
2017 3 to 10 years in the federal public service 34 36 15 10 5 0 0 71 14 105
2017 11 to 20 years in the federal public service 24 40 21 9 5 0 0 65 14 229
2017 More than 20 years in the federal public service 23 32 29 8 5 1 1 56 14 95

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 42 21 23 11 0 3 0 65 12 62
2020 3 to 10 years in the federal public service 38 32 15 13 1 0 0 70 15 80
2020 11 to 20 years in the federal public service 32 27 18 14 8 0 0 59 22 217
2020 More than 20 years in the federal public service 25 35 20 14 5 1 0 61 19 118
2019 Less than 3 years in the federal public service 57 22 13 4 0 3 1 82 4 77
2019 3 to 10 years in the federal public service 37 30 21 7 2 0 1 69 10 80
2019 11 to 20 years in the federal public service 31 29 22 10 8 0 0 60 18 240
2019 More than 20 years in the federal public service 17 36 24 13 8 0 1 54 21 86
2018 Less than 3 years in the federal public service 46 28 17 10 0 0 0 73 10 43
2018 3 to 10 years in the federal public service 24 32 31 11 3 0 0 56 14 71
2018 11 to 20 years in the federal public service 26 28 21 12 10 1 1 56 22 228
2018 More than 20 years in the federal public service 23 31 21 14 9 1 1 55 23 91
2017 Less than 3 years in the federal public service 58 16 9 14 3 0 0 74 17 36
2017 3 to 10 years in the federal public service 27 29 23 16 5 1 0 56 21 104
2017 11 to 20 years in the federal public service 26 31 24 12 6 0 2 58 18 228
2017 More than 20 years in the federal public service 29 24 24 11 11 1 1 54 22 95

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 65 26 7 2 1 0 0 90 3 61
2020 3 to 10 years in the federal public service 58 25 13 4 0 0 0 83 4 79
2020 11 to 20 years in the federal public service 47 25 15 8 3 0 2 73 11 217
2020 More than 20 years in the federal public service 48 26 16 4 5 1 0 75 9 115
2019 Less than 3 years in the federal public service 75 15 4 1 0 0 5 94 1 76
2019 3 to 10 years in the federal public service 72 19 5 0 0 0 4 95 0 80
2019 11 to 20 years in the federal public service 57 28 8 5 1 0 1 87 5 240
2019 More than 20 years in the federal public service 56 28 11 0 1 0 4 88 1 89
2018 Less than 3 years in the federal public service 78 9 12 0 0 0 0 88 0 43
2018 3 to 10 years in the federal public service 59 27 10 2 1 0 1 87 3 71
2018 11 to 20 years in the federal public service 55 23 10 7 1 0 3 81 9 229
2018 More than 20 years in the federal public service 52 32 10 1 0 0 5 88 1 92
2017 Less than 3 years in the federal public service 81 8 5 0 0 0 5 94 0 36
2017 3 to 10 years in the federal public service 61 27 4 2 2 1 3 92 4 105
2017 11 to 20 years in the federal public service 49 30 10 4 1 0 5 84 5 228
2017 More than 20 years in the federal public service 45 23 19 3 2 0 8 74 6 94

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 47 28 18 6 0 2 0 75 6 62
2020 3 to 10 years in the federal public service 36 34 18 11 0 0 0 71 11 80
2020 11 to 20 years in the federal public service 32 32 19 10 8 0 0 63 18 218
2020 More than 20 years in the federal public service 39 29 17 12 4 0 0 67 16 118
2019 Less than 3 years in the federal public service 54 24 17 4 1 0 0 78 5 76
2019 3 to 10 years in the federal public service 46 35 11 7 0 0 0 81 7 80
2019 11 to 20 years in the federal public service 36 33 17 8 6 0 0 69 14 241
2019 More than 20 years in the federal public service 46 33 14 4 2 0 0 79 6 89
2018 Less than 3 years in the federal public service 51 35 9 2 2 0 0 86 4 43
2018 3 to 10 years in the federal public service 48 29 17 4 1 0 0 78 6 71
2018 11 to 20 years in the federal public service 34 33 19 9 5 0 0 67 13 230
2018 More than 20 years in the federal public service 43 40 8 6 2 0 0 84 9 90
2017 Less than 3 years in the federal public service 55 31 14 0 0 0 0 86 0 36
2017 3 to 10 years in the federal public service 37 31 21 7 5 0 0 68 11 105
2017 11 to 20 years in the federal public service 34 33 19 7 7 0 0 67 14 226
2017 More than 20 years in the federal public service 27 46 18 3 3 0 2 75 6 96

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 50 18 19 6 0 2 5 73 7 62
2020 3 to 10 years in the federal public service 28 32 26 4 4 0 7 64 8 80
2020 11 to 20 years in the federal public service 27 31 17 12 11 0 2 59 23 219
2020 More than 20 years in the federal public service 39 31 13 8 7 0 2 71 15 117

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 49 30 13 5 0 2 2 82 5 62
2020 3 to 10 years in the federal public service 46 38 14 1 0 0 0 85 1 79
2020 11 to 20 years in the federal public service 37 36 20 6 0 0 1 73 7 219
2020 More than 20 years in the federal public service 43 33 14 8 2 0 1 77 9 118
2019 Less than 3 years in the federal public service 46 32 14 2 0 4 1 82 3 77
2019 3 to 10 years in the federal public service 36 43 18 2 0 0 1 80 3 78
2019 11 to 20 years in the federal public service 33 37 22 5 3 0 0 70 8 241
2019 More than 20 years in the federal public service 29 44 14 8 3 1 1 75 11 89
2018 Less than 3 years in the federal public service 36 52 10 0 0 0 2 90 0 43
2018 3 to 10 years in the federal public service 35 28 27 8 1 0 0 64 9 71
2018 11 to 20 years in the federal public service 29 39 17 9 5 0 1 69 14 231
2018 More than 20 years in the federal public service 26 39 20 10 3 0 2 66 13 93
2017 Less than 3 years in the federal public service 49 37 9 3 3 0 0 86 5 36
2017 3 to 10 years in the federal public service 35 36 16 11 2 0 0 71 13 105
2017 11 to 20 years in the federal public service 29 30 26 10 5 0 0 59 16 227
2017 More than 20 years in the federal public service 33 33 17 9 4 2 1 69 14 96

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 41 28 18 11 0 2 0 70 12 62
2020 3 to 10 years in the federal public service 30 44 21 4 1 0 0 74 5 80
2020 11 to 20 years in the federal public service 31 34 20 11 3 0 0 65 15 217
2020 More than 20 years in the federal public service 26 35 25 9 5 0 0 61 14 116
2019 Less than 3 years in the federal public service 58 15 20 4 0 3 1 75 4 77
2019 3 to 10 years in the federal public service 36 42 16 6 0 0 0 78 6 80
2019 11 to 20 years in the federal public service 26 37 22 11 4 0 0 62 15 240
2019 More than 20 years in the federal public service 26 34 18 15 6 0 1 61 21 89
2018 Less than 3 years in the federal public service 43 36 15 4 0 0 2 80 5 43
2018 3 to 10 years in the federal public service 29 36 31 4 0 0 0 65 4 71
2018 11 to 20 years in the federal public service 18 39 26 11 6 0 0 57 17 230
2018 More than 20 years in the federal public service 23 29 29 14 5 0 0 52 19 92
2017 Less than 3 years in the federal public service 50 33 11 6 0 0 0 83 6 36
2017 3 to 10 years in the federal public service 22 39 24 10 5 0 0 62 15 105
2017 11 to 20 years in the federal public service 21 39 21 14 6 0 0 60 19 227
2017 More than 20 years in the federal public service 22 35 18 13 9 2 1 59 23 95

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 37 31 24 7 0 2 0 68 7 62
2020 3 to 10 years in the federal public service 48 33 15 4 0 0 0 81 4 80
2020 11 to 20 years in the federal public service 42 30 16 8 3 0 1 73 11 216
2020 More than 20 years in the federal public service 41 34 15 5 5 0 0 74 11 117
2019 Less than 3 years in the federal public service 42 27 20 8 2 0 1 70 10 77
2019 3 to 10 years in the federal public service 42 35 14 9 0 0 0 77 9 79
2019 11 to 20 years in the federal public service 33 37 17 9 5 0 0 70 14 242
2019 More than 20 years in the federal public service 43 24 18 9 5 1 0 67 15 89
2018 Less than 3 years in the federal public service 48 22 26 2 2 0 0 70 4 43
2018 3 to 10 years in the federal public service 30 28 28 10 0 4 0 61 10 71
2018 11 to 20 years in the federal public service 31 29 23 10 6 0 1 61 15 230
2018 More than 20 years in the federal public service 31 34 21 6 5 0 2 66 12 93
2017 Less than 3 years in the federal public service 39 44 8 9 0 0 0 83 9 36
2017 3 to 10 years in the federal public service 37 36 14 9 5 0 0 73 13 105
2017 11 to 20 years in the federal public service 32 31 21 8 7 0 0 63 15 227
2017 More than 20 years in the federal public service 34 29 19 8 7 1 1 65 16 96

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 70 15 11 2 0 2 0 87 2 61
2020 3 to 10 years in the federal public service 60 25 9 4 3 0 0 85 6 79
2020 11 to 20 years in the federal public service 45 29 15 7 3 0 0 75 10 218
2020 More than 20 years in the federal public service 52 23 13 8 4 0 1 75 12 117
2019 Less than 3 years in the federal public service 66 21 8 0 2 1 1 89 3 77
2019 3 to 10 years in the federal public service 61 22 7 9 0 0 0 84 9 80
2019 11 to 20 years in the federal public service 45 31 15 4 5 0 0 76 9 240
2019 More than 20 years in the federal public service 51 17 19 6 5 1 0 69 11 89

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 35 37 21 5 0 2 0 74 5 62
2020 3 to 10 years in the federal public service 39 34 21 4 2 0 0 72 6 80
2020 11 to 20 years in the federal public service 33 31 23 8 4 0 0 64 13 217
2020 More than 20 years in the federal public service 38 30 14 12 6 0 0 68 18 118

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 27 41 20 8 5 0 0 68 13 62
2020 3 to 10 years in the federal public service 25 42 20 10 2 0 0 68 12 80
2020 11 to 20 years in the federal public service 25 34 23 13 5 0 0 58 18 218
2020 More than 20 years in the federal public service 24 36 24 9 6 0 0 60 15 117
2019 Less than 3 years in the federal public service 49 25 17 6 2 0 0 74 9 77
2019 3 to 10 years in the federal public service 38 46 14 3 0 0 0 84 3 80
2019 11 to 20 years in the federal public service 31 40 17 8 4 0 0 71 12 242
2019 More than 20 years in the federal public service 32 35 20 9 4 0 0 67 13 88
2018 Less than 3 years in the federal public service 41 35 17 7 0 0 0 76 7 43
2018 3 to 10 years in the federal public service 26 45 23 4 1 0 0 71 6 70
2018 11 to 20 years in the federal public service 27 36 22 9 4 0 1 64 13 230
2018 More than 20 years in the federal public service 27 37 20 14 3 0 0 63 17 92
2017 Less than 3 years in the federal public service 59 24 13 3 0 0 0 84 3 36
2017 3 to 10 years in the federal public service 33 36 22 6 3 0 0 69 9 105
2017 11 to 20 years in the federal public service 27 38 21 9 4 0 0 66 13 227
2017 More than 20 years in the federal public service 32 25 26 12 6 0 0 57 18 96

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 61 23 13 1 0 2 0 86 1 62
2020 3 to 10 years in the federal public service 64 25 9 1 0 0 1 90 1 78
2020 11 to 20 years in the federal public service 59 29 9 2 0 0 1 89 2 218
2020 More than 20 years in the federal public service 64 24 6 3 3 0 0 88 6 117
2019 Less than 3 years in the federal public service 80 12 8 0 0 0 0 92 0 77
2019 3 to 10 years in the federal public service 74 12 10 3 1 0 0 86 4 79
2019 11 to 20 years in the federal public service 72 20 6 1 1 0 0 92 2 241
2019 More than 20 years in the federal public service 75 17 7 0 0 0 1 93 0 89
2018 Less than 3 years in the federal public service 81 15 4 0 0 0 0 96 0 43
2018 3 to 10 years in the federal public service 61 20 12 5 1 0 0 81 7 71
2018 11 to 20 years in the federal public service 68 18 8 2 3 0 2 88 5 231
2018 More than 20 years in the federal public service 71 18 7 1 2 0 2 90 3 92
2017 Less than 3 years in the federal public service 81 17 0 3 0 0 0 97 3 36
2017 3 to 10 years in the federal public service 72 13 10 1 1 0 3 88 2 105
2017 11 to 20 years in the federal public service 67 19 9 2 3 0 1 87 4 228
2017 More than 20 years in the federal public service 70 18 6 3 1 0 2 89 4 95

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 60 35 3 0 2 0 0 95 2 61
2020 3 to 10 years in the federal public service 55 33 12 0 0 0 0 88 0 80
2020 11 to 20 years in the federal public service 44 36 14 3 2 0 0 80 5 215
2020 More than 20 years in the federal public service 46 32 14 3 5 0 0 78 8 117

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 84 5 3 2 0 0 7 95 2 62
2020 3 to 10 years in the federal public service 84 10 2 0 0 0 4 98 0 80
2020 11 to 20 years in the federal public service 80 15 2 1 0 0 1 96 1 218
2020 More than 20 years in the federal public service 78 15 3 3 0 1 1 95 3 115
2019 Less than 3 years in the federal public service 95 4 1 0 0 0 0 99 0 77
2019 3 to 10 years in the federal public service 82 7 2 1 0 0 7 96 1 80
2019 11 to 20 years in the federal public service 84 8 3 1 0 0 4 96 1 237
2019 More than 20 years in the federal public service 79 9 2 0 1 0 8 97 1 88
2018 Less than 3 years in the federal public service 90 10 0 0 0 0 0 100 0 42
2018 3 to 10 years in the federal public service 77 11 8 3 0 0 1 89 3 71
2018 11 to 20 years in the federal public service 81 11 3 1 0 0 3 95 2 230
2018 More than 20 years in the federal public service 85 8 1 1 1 0 4 97 2 93

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 92 5 2 0 2 0 0 97 2 62
2020 3 to 10 years in the federal public service 93 5 1 1 0 0 0 98 1 80
2020 11 to 20 years in the federal public service 85 8 1 1 1 1 3 97 2 216
2020 More than 20 years in the federal public service 88 6 3 0 2 0 1 95 2 117
2019 Less than 3 years in the federal public service 91 3 4 0 1 0 1 95 1 77
2019 3 to 10 years in the federal public service 82 10 3 1 4 0 0 92 5 79
2019 11 to 20 years in the federal public service 77 11 4 3 2 1 2 90 5 240
2019 More than 20 years in the federal public service 77 8 5 3 2 0 4 89 6 89
2018 Less than 3 years in the federal public service 89 2 4 4 0 0 0 91 4 43
2018 3 to 10 years in the federal public service 78 6 12 0 3 0 1 85 3 71
2018 11 to 20 years in the federal public service 76 11 4 4 2 0 3 90 6 229
2018 More than 20 years in the federal public service 82 6 2 1 3 1 4 93 4 93
2017 Less than 3 years in the federal public service 89 5 3 3 0 0 0 95 3 36
2017 3 to 10 years in the federal public service 70 17 7 2 1 1 2 90 3 105
2017 11 to 20 years in the federal public service 78 12 5 2 1 1 2 92 3 229
2017 More than 20 years in the federal public service 84 4 4 2 1 4 0 92 3 95

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 77 19 3 0 0 0 0 97 0 61
2020 3 to 10 years in the federal public service 75 20 4 1 0 0 0 95 1 78
2020 11 to 20 years in the federal public service 74 17 5 2 1 0 2 92 3 216
2020 More than 20 years in the federal public service 77 13 8 1 2 0 0 90 3 116
2019 Less than 3 years in the federal public service 75 24 1 0 0 0 0 99 0 76
2019 3 to 10 years in the federal public service 71 20 5 2 1 0 0 91 4 80
2019 11 to 20 years in the federal public service 63 24 8 3 2 0 1 87 5 241
2019 More than 20 years in the federal public service 71 22 4 1 1 0 1 94 2 88
2018 Less than 3 years in the federal public service 76 22 0 2 0 0 0 98 2 43
2018 3 to 10 years in the federal public service 60 35 4 0 1 0 0 95 1 71
2018 11 to 20 years in the federal public service 53 30 10 4 0 0 1 85 5 230
2018 More than 20 years in the federal public service 63 25 2 6 2 0 1 89 8 93
2017 Less than 3 years in the federal public service 82 13 5 0 0 0 0 95 0 36
2017 3 to 10 years in the federal public service 58 25 10 4 1 0 2 85 5 104
2017 11 to 20 years in the federal public service 61 29 7 2 1 0 0 90 3 229
2017 More than 20 years in the federal public service 66 24 6 2 1 0 0 91 3 96

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 79 16 3 0 2 0 0 95 2 62
2020 3 to 10 years in the federal public service 72 19 8 1 0 0 0 91 1 80
2020 11 to 20 years in the federal public service 72 13 8 2 2 0 2 87 4 217
2020 More than 20 years in the federal public service 74 15 6 3 3 0 0 89 5 117
2019 Less than 3 years in the federal public service 76 18 4 3 0 0 0 93 3 75
2019 3 to 10 years in the federal public service 75 12 8 3 3 0 0 87 5 80
2019 11 to 20 years in the federal public service 62 22 7 5 3 0 1 85 8 241
2019 More than 20 years in the federal public service 67 23 4 0 5 0 1 91 5 87
2018 Less than 3 years in the federal public service 66 22 9 2 0 0 0 88 2 43
2018 3 to 10 years in the federal public service 69 15 9 7 0 0 0 84 7 71
2018 11 to 20 years in the federal public service 58 22 9 7 3 0 1 81 10 231
2018 More than 20 years in the federal public service 57 23 8 6 4 1 1 81 11 91
2017 Less than 3 years in the federal public service 87 13 0 0 0 0 0 100 0 36
2017 3 to 10 years in the federal public service 64 18 12 4 2 0 1 83 5 104
2017 11 to 20 years in the federal public service 60 20 11 4 4 0 2 81 8 229
2017 More than 20 years in the federal public service 68 16 9 4 2 0 1 85 6 95

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 74 5 2 0 0 0 19 98 0 61
2020 3 to 10 years in the federal public service 81 2 1 0 0 0 16 99 0 80
2020 11 to 20 years in the federal public service 60 11 4 1 1 0 23 93 2 217
2020 More than 20 years in the federal public service 68 11 3 2 1 0 16 93 3 117
2019 Less than 3 years in the federal public service 73 6 1 0 0 0 19 99 0 75
2019 3 to 10 years in the federal public service 70 8 4 0 0 0 18 95 0 79
2019 11 to 20 years in the federal public service 55 12 4 1 0 0 27 92 2 239
2019 More than 20 years in the federal public service 51 20 1 3 0 0 24 94 4 88
2018 Less than 3 years in the federal public service 69 4 3 0 0 0 24 97 0 43
2018 3 to 10 years in the federal public service 57 10 4 0 0 0 29 94 0 70
2018 11 to 20 years in the federal public service 42 16 8 2 0 0 32 86 3 229
2018 More than 20 years in the federal public service 47 18 6 0 0 1 28 91 0 92
2017 Less than 3 years in the federal public service 78 0 3 0 0 0 19 97 0 36
2017 3 to 10 years in the federal public service 50 8 5 0 0 0 37 93 0 103
2017 11 to 20 years in the federal public service 49 15 7 2 0 0 27 88 3 229
2017 More than 20 years in the federal public service 55 14 3 1 1 0 25 93 3 96

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 87 4 6 0 0 0 2 93 0 61
2020 3 to 10 years in the federal public service 85 12 2 0 0 0 0 98 0 80
2020 11 to 20 years in the federal public service 73 17 6 1 1 0 2 91 2 218
2020 More than 20 years in the federal public service 70 17 8 3 1 0 1 89 4 118
2019 Less than 3 years in the federal public service 88 7 4 0 0 0 1 96 0 77
2019 3 to 10 years in the federal public service 86 9 2 0 0 0 2 98 0 80
2019 11 to 20 years in the federal public service 70 19 7 2 0 0 2 91 2 238
2019 More than 20 years in the federal public service 69 22 7 1 0 0 1 92 1 87
2018 Less than 3 years in the federal public service 81 9 9 0 0 0 0 91 0 43
2018 3 to 10 years in the federal public service 68 18 11 0 0 0 3 88 0 71
2018 11 to 20 years in the federal public service 63 22 8 2 0 0 4 89 3 228
2018 More than 20 years in the federal public service 69 22 3 2 0 0 3 94 2 92
2017 Less than 3 years in the federal public service 89 9 0 0 0 0 3 100 0 36
2017 3 to 10 years in the federal public service 75 16 3 2 0 1 3 95 2 101
2017 11 to 20 years in the federal public service 66 22 4 2 2 0 4 92 4 228
2017 More than 20 years in the federal public service 70 15 5 3 1 1 4 90 5 96

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 70 10 7 5 6 2 2 82 11 62
2020 3 to 10 years in the federal public service 79 12 5 4 0 0 0 91 4 79
2020 11 to 20 years in the federal public service 73 17 6 2 0 0 1 92 2 219
2020 More than 20 years in the federal public service 81 11 6 1 1 0 0 92 2 117
2019 Less than 3 years in the federal public service 60 17 5 12 4 1 0 79 16 75
2019 3 to 10 years in the federal public service 75 11 4 6 4 0 0 86 10 80
2019 11 to 20 years in the federal public service 78 12 5 2 1 0 1 92 3 241
2019 More than 20 years in the federal public service 84 9 5 0 1 1 0 94 1 88
2018 Less than 3 years in the federal public service 59 9 19 10 3 0 0 69 12 43
2018 3 to 10 years in the federal public service 70 21 3 3 1 0 1 93 4 71
2018 11 to 20 years in the federal public service 77 14 4 2 1 0 2 92 3 230
2018 More than 20 years in the federal public service 81 13 4 1 0 0 1 95 1 93
2017 Less than 3 years in the federal public service 42 28 16 3 8 0 3 72 11 36
2017 3 to 10 years in the federal public service 74 18 5 1 3 0 0 91 4 104
2017 11 to 20 years in the federal public service 71 19 5 1 2 0 2 92 3 229
2017 More than 20 years in the federal public service 83 11 4 1 0 0 1 95 1 96

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 49 32 19 0 0 0 0 81 0 62
2020 3 to 10 years in the federal public service 54 31 11 3 1 0 0 85 4 80
2020 11 to 20 years in the federal public service 50 28 15 6 0 0 1 79 6 218
2020 More than 20 years in the federal public service 53 23 14 8 3 0 0 76 10 118
2019 Less than 3 years in the federal public service 67 26 7 0 0 0 0 93 0 76
2019 3 to 10 years in the federal public service 62 27 7 1 1 0 1 90 3 80
2019 11 to 20 years in the federal public service 61 26 8 2 2 0 1 87 4 240
2019 More than 20 years in the federal public service 60 27 7 5 1 0 1 88 6 89
2018 Less than 3 years in the federal public service 64 26 9 0 0 0 0 91 0 42
2018 3 to 10 years in the federal public service 46 40 13 1 0 0 0 85 1 70
2018 11 to 20 years in the federal public service 51 29 12 5 1 0 1 81 7 228
2018 More than 20 years in the federal public service 61 22 12 4 0 0 1 83 4 93
2017 Less than 3 years in the federal public service 55 31 8 3 0 0 3 89 3 36
2017 3 to 10 years in the federal public service 52 32 7 6 2 0 1 85 8 104
2017 11 to 20 years in the federal public service 53 30 12 3 1 0 1 84 4 229
2017 More than 20 years in the federal public service 60 20 13 3 3 0 1 81 6 96

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 37 47 16 0 0 0 0 84 0 62
2020 3 to 10 years in the federal public service 33 53 13 1 0 0 0 86 1 80
2020 11 to 20 years in the federal public service 33 50 11 6 1 0 0 83 7 219
2020 More than 20 years in the federal public service 39 40 11 8 3 0 0 78 10 117

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 22 40 31 5 0 2 0 64 5 62
2020 3 to 10 years in the federal public service 16 53 21 10 0 0 0 70 10 80
2020 11 to 20 years in the federal public service 18 39 30 11 1 0 0 57 12 219
2020 More than 20 years in the federal public service 17 35 36 10 2 0 0 52 12 118
2019 Less than 3 years in the federal public service 38 42 17 3 1 0 0 79 4 77
2019 3 to 10 years in the federal public service 25 46 23 6 0 0 0 71 6 80
2019 11 to 20 years in the federal public service 21 41 26 11 1 0 0 62 12 242
2019 More than 20 years in the federal public service 22 41 30 5 2 0 0 63 8 89
2018 Less than 3 years in the federal public service 29 47 19 5 0 0 0 76 5 43
2018 3 to 10 years in the federal public service 20 59 16 3 3 0 0 79 5 71
2018 11 to 20 years in the federal public service 18 38 32 10 1 0 0 57 11 231
2018 More than 20 years in the federal public service 20 43 24 10 3 0 0 63 14 93
2017 Less than 3 years in the federal public service 31 50 19 0 0 0 0 81 0 36
2017 3 to 10 years in the federal public service 16 52 24 6 2 0 0 68 8 105
2017 11 to 20 years in the federal public service 11 42 35 8 4 0 0 53 12 229
2017 More than 20 years in the federal public service 14 39 37 7 3 0 0 53 10 96

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 1 12 43 31 11 0 2 43 13 62
2020 3 to 10 years in the federal public service 4 8 41 41 6 0 0 47 11 78
2020 11 to 20 years in the federal public service 5 22 42 22 10 0 0 32 26 218
2020 More than 20 years in the federal public service 11 14 44 22 9 0 0 31 25 118
2019 Less than 3 years in the federal public service 4 12 33 30 20 1 0 51 16 75
2019 3 to 10 years in the federal public service 1 9 41 41 9 0 0 49 10 79
2019 11 to 20 years in the federal public service 5 16 39 28 13 0 0 40 21 240
2019 More than 20 years in the federal public service 7 12 47 26 7 0 0 34 19 88
2018 Less than 3 years in the federal public service 2 12 26 33 27 0 0 60 14 43
2018 3 to 10 years in the federal public service 5 10 34 41 10 0 0 51 15 70
2018 11 to 20 years in the federal public service 7 16 41 24 12 0 0 36 22 230
2018 More than 20 years in the federal public service 7 14 41 28 11 0 0 38 20 92
2017 Less than 3 years in the federal public service 3 12 28 38 19 0 0 58 14 36
2017 3 to 10 years in the federal public service 7 11 45 21 16 0 0 37 18 105
2017 11 to 20 years in the federal public service 5 14 48 28 6 0 0 33 19 229
2017 More than 20 years in the federal public service 5 18 38 30 8 0 0 38 23 96
Top of page

Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 0 65 25 10 100 0 62
2020 3 to 10 years in the federal public service 2 85 12 0 97 3 80
2020 11 to 20 years in the federal public service 10 78 12 0 89 11 219
2020 More than 20 years in the federal public service 5 82 13 0 94 6 118

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 57 43 21

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 34 13 3 0 0 8 42 94 0 61
2020 3 to 10 years in the federal public service 65 16 9 2 0 2 5 88 3 80
2020 11 to 20 years in the federal public service 59 16 6 4 4 1 9 84 9 215
2020 More than 20 years in the federal public service 67 14 7 2 3 0 7 87 5 118
2019 Less than 3 years in the federal public service 65 5 4 4 1 1 19 89 6 77
2019 3 to 10 years in the federal public service 59 15 11 5 2 0 7 80 8 80
2019 11 to 20 years in the federal public service 58 15 9 6 5 0 7 79 11 240
2019 More than 20 years in the federal public service 61 10 14 5 7 0 3 74 11 88
2018 Less than 3 years in the federal public service 62 10 12 7 0 2 7 79 8 42
2018 3 to 10 years in the federal public service 64 13 13 3 6 0 2 78 8 71
2018 11 to 20 years in the federal public service 71 6 9 3 4 1 6 83 7 231
2018 More than 20 years in the federal public service 67 13 8 2 2 1 8 87 5 92

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 11 to 20 years in the federal public service 42 20 10 5 20 0 4 64 26 21

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 11 to 20 years in the federal public service 0 15 23 5 34 5 18 19 51 21
Date modified: