2020 Public Service Employee Survey Results by Theme for Canadian Radio-television and TeleCommunications Commission by Question 83. Are you a supervisor?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 51 37 6 5 1 0 0 88 6 134
2020 Non-supervisor 46 34 14 4 2 0 0 80 6 258
2019 Supervisor 50 39 2 7 2 0 0 89 9 135
2019 Non-supervisor 45 37 8 6 4 0 0 82 10 254
2018 Supervisor 55 34 6 1 5 0 0 89 5 118
2018 Non-supervisor 36 43 10 8 3 0 0 79 11 238
2017 Supervisor 46 42 6 4 2 0 0 88 6 117
2017 Non-supervisor 29 49 12 7 3 0 0 78 11 233
2014 Supervisor 50 36 10 2 2 0 0 86 4 109
2014 Non-supervisor 35 41 13 7 4 0 0 75 11 218

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 40 40 8 8 4 0 0 81 11 134
2020 Non-supervisor 48 31 10 7 3 1 0 80 10 258
2019 Supervisor 44 37 6 9 5 0 0 81 13 134
2019 Non-supervisor 45 31 10 9 5 0 0 75 14 253
2018 Supervisor 48 34 9 7 3 0 0 81 10 118
2018 Non-supervisor 34 41 14 7 4 0 0 75 11 237
2017 Supervisor 39 41 14 4 3 0 0 80 7 117
2017 Non-supervisor 35 39 12 7 6 0 0 74 14 235

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 62 33 4 0 1 0 0 95 1 133
2020 Non-supervisor 53 33 10 2 1 0 0 86 4 257
2019 Supervisor 67 27 4 1 1 0 0 93 2 134
2019 Non-supervisor 53 35 7 4 2 0 0 88 6 251
2018 Supervisor 63 31 4 2 1 0 0 94 3 117
2018 Non-supervisor 48 39 9 3 1 0 0 87 4 237
2017 Supervisor 59 35 3 2 1 0 0 94 3 116
2017 Non-supervisor 48 39 9 4 1 0 0 87 5 235
2014 Supervisor 77 18 3 1 1 0 0 96 2 109
2014 Non-supervisor 49 37 10 4 0 0 0 86 4 218

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 50 39 5 5 1 0 0 89 6 134
2020 Non-supervisor 51 35 10 2 1 0 0 86 4 259
2019 Supervisor 56 31 7 6 0 0 0 87 6 135
2019 Non-supervisor 53 33 7 4 2 0 0 86 7 254
2018 Supervisor 59 30 7 2 2 0 0 89 4 117
2018 Non-supervisor 40 42 9 6 2 0 0 83 8 238
2017 Supervisor 55 33 5 6 1 0 0 88 7 115
2017 Non-supervisor 38 45 9 4 4 0 0 84 8 235
2014 Supervisor 54 37 6 1 2 0 0 91 3 109
2014 Non-supervisor 41 36 14 5 4 0 0 77 9 217

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 61 23 10 2 4 0 0 84 6 133
2020 Non-supervisor 62 27 8 1 1 0 0 89 3 259
2019 Supervisor 65 19 9 3 3 0 1 85 6 135
2019 Non-supervisor 58 30 6 2 3 0 0 88 5 250
2018 Supervisor 69 22 7 1 1 0 0 91 2 117
2018 Non-supervisor 54 27 12 4 2 1 0 81 7 239
2017 Supervisor 50 36 8 4 2 1 0 86 6 117
2017 Non-supervisor 49 30 11 7 2 1 0 80 9 234
2014 Supervisor 49 36 7 3 5 0 0 85 7 108
2014 Non-supervisor 44 35 8 8 5 0 0 79 14 217

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 58 25 11 2 4 0 0 83 6 133
2020 Non-supervisor 57 31 9 2 1 0 0 89 3 259
2019 Supervisor 54 30 5 7 2 0 1 85 9 135
2019 Non-supervisor 54 33 6 5 2 0 0 88 6 250
2018 Supervisor 64 27 3 5 0 0 0 92 5 117
2018 Non-supervisor 49 33 13 5 2 0 0 81 6 238
2017 Supervisor 47 39 7 5 3 0 0 86 8 117
2017 Non-supervisor 46 32 14 6 2 0 0 78 8 235
2014 Supervisor 47 39 8 4 3 0 0 85 6 108
2014 Non-supervisor 39 36 11 6 7 0 0 75 13 217

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 57 20 11 5 4 2 0 79 9 133
2020 Non-supervisor 51 25 13 4 3 4 0 79 7 259
2019 Supervisor 52 25 11 6 4 2 1 79 10 135
2019 Non-supervisor 46 34 8 7 3 2 1 82 10 253
2018 Supervisor 52 25 12 6 2 3 0 80 8 117
2018 Non-supervisor 46 27 10 9 4 2 1 76 14 240
2017 Supervisor 43 27 15 10 2 3 0 72 13 117
2017 Non-supervisor 41 23 17 8 5 5 0 68 15 234
2014 Supervisor 48 20 15 6 6 4 1 71 13 108
2014 Non-supervisor 38 30 14 8 6 3 0 70 15 217
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 63 20 9 4 2 1 2 85 6 131
2020 Non-supervisor 58 27 9 4 0 1 1 87 4 257
2019 Supervisor 65 22 9 1 2 1 1 88 3 135
2019 Non-supervisor 53 27 11 4 1 1 3 84 5 254

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 52 30 5 4 6 1 1 84 11 133
2020 Non-supervisor 57 28 6 6 1 0 1 86 7 258
2019 Supervisor 53 34 7 5 2 0 0 86 7 134
2019 Non-supervisor 54 27 9 7 2 1 0 82 9 253
2018 Supervisor 52 33 8 4 2 0 1 86 6 115
2018 Non-supervisor 46 33 9 7 4 1 1 80 11 236
2017 Supervisor 52 36 4 6 2 1 0 88 7 117
2017 Non-supervisor 48 32 8 6 4 0 1 81 10 234
2014 Supervisor 46 33 12 4 2 0 2 81 6 109
2014 Non-supervisor 43 31 10 10 7 0 0 73 17 218

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 64 22 4 4 4 1 1 87 8 133
2020 Non-supervisor 63 24 7 5 1 0 1 87 6 259
2019 Supervisor 57 25 11 4 3 0 0 82 8 135
2019 Non-supervisor 61 21 9 6 3 0 0 82 9 254
2018 Supervisor 57 27 10 3 2 0 2 85 5 118
2018 Non-supervisor 52 28 8 8 4 0 1 80 12 238
2017 Supervisor 55 32 8 2 3 1 0 87 5 117
2017 Non-supervisor 54 26 8 6 5 0 1 81 12 235
2014 Supervisor 53 27 5 7 5 1 2 82 12 109
2014 Non-supervisor 47 29 9 6 9 0 0 76 15 218

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 34 39 8 17 3 0 0 73 20 134
2020 Non-supervisor 49 29 7 4 3 7 1 85 7 259
2019 Supervisor 27 42 8 14 8 2 0 70 22 134
2019 Non-supervisor 36 39 11 7 1 6 1 80 8 254
2018 Supervisor 39 36 17 7 2 0 0 74 9 117
2018 Non-supervisor 36 39 11 8 2 4 0 78 10 240
2017 Supervisor 29 34 13 13 8 2 1 65 22 116
2017 Non-supervisor 29 36 17 7 4 6 0 69 12 235
2014 Supervisor 28 46 11 7 7 2 0 75 14 108
2014 Non-supervisor 20 45 14 5 9 6 0 70 15 217

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 33 40 10 10 6 1 0 74 17 133
2020 Non-supervisor 47 33 8 7 2 2 1 82 9 259
2019 Supervisor 37 39 9 9 6 0 0 76 15 133
2019 Non-supervisor 37 37 13 8 2 2 0 76 11 254
2018 Supervisor 44 34 11 5 5 1 0 79 10 117
2018 Non-supervisor 33 39 12 10 3 2 0 74 13 239
2017 Supervisor 32 36 13 13 5 1 0 69 18 117
2017 Non-supervisor 28 37 17 10 5 2 0 67 16 235
2014 Supervisor 32 42 14 5 7 1 0 74 12 109
2014 Non-supervisor 23 41 16 10 9 0 0 64 20 217

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 27 47 12 12 2 1 0 74 15 134
2020 Non-supervisor 39 35 12 5 3 6 0 78 9 258
2019 Supervisor 31 42 13 10 5 1 0 73 14 134
2019 Non-supervisor 30 37 17 8 2 6 0 71 11 254
2018 Supervisor 35 42 15 5 2 2 0 78 7 116
2018 Non-supervisor 29 37 19 9 3 4 0 68 12 239
2017 Supervisor 28 40 21 8 2 1 0 69 10 117
2017 Non-supervisor 23 34 15 13 4 10 1 64 19 235
2014 Supervisor 27 42 16 6 5 4 0 72 11 109
2014 Non-supervisor 15 39 23 11 6 5 0 57 19 216

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 27 42 16 9 6 0 0 69 15 134
2020 Non-supervisor 36 37 13 8 4 2 0 75 12 259
2019 Supervisor 20 44 18 10 7 1 0 65 17 134
2019 Non-supervisor 26 36 17 11 7 3 0 64 18 252
2018 Supervisor 25 46 17 9 2 2 0 72 11 117
2018 Non-supervisor 24 39 17 12 7 1 0 64 19 240
2017 Supervisor 22 43 18 10 4 2 0 67 15 117
2017 Non-supervisor 22 33 17 14 8 5 0 59 23 235
2014 Supervisor 20 49 16 10 5 0 0 69 15 109
2014 Non-supervisor 16 33 21 16 11 2 0 51 28 217
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 40 36 12 8 5 0 0 76 13 134
2020 Non-supervisor 45 37 8 6 3 0 0 83 9 258
2019 Supervisor 32 44 6 11 5 2 0 77 16 134
2019 Non-supervisor 41 34 12 7 6 0 0 75 13 253
2018 Supervisor 40 39 8 7 6 0 0 79 13 118
2018 Non-supervisor 35 39 12 7 7 0 0 74 14 237
2017 Supervisor 33 42 17 4 3 0 1 75 8 117
2017 Non-supervisor 37 34 15 8 6 0 0 71 14 234
2014 Supervisor 32 37 12 13 5 0 0 70 18 109
2014 Non-supervisor 32 34 12 12 9 0 0 67 20 217

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 40 43 8 8 2 0 0 82 10 133
2020 Non-supervisor 45 38 9 6 2 0 0 83 7 257
2019 Supervisor 33 48 8 7 4 0 0 81 11 134
2019 Non-supervisor 38 40 9 11 2 0 0 78 13 252
2018 Supervisor 45 40 9 2 3 0 0 85 6 117
2018 Non-supervisor 32 48 10 7 3 0 1 80 10 240
2017 Supervisor 43 46 2 7 2 0 0 89 9 117
2017 Non-supervisor 33 42 13 7 4 0 0 76 11 235

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 50 27 10 5 5 1 1 79 11 133
2020 Non-supervisor 57 25 12 3 1 0 1 84 4 259
2019 Supervisor 48 30 12 4 4 1 1 80 8 135
2019 Non-supervisor 50 28 10 8 4 1 0 79 11 254
2018 Supervisor 47 38 7 6 2 0 0 85 7 118
2018 Non-supervisor 41 38 9 9 3 0 1 79 11 237
2017 Supervisor 46 32 12 6 3 2 0 79 8 117
2017 Non-supervisor 40 37 10 6 4 0 1 79 11 235
2014 Supervisor 40 39 12 5 2 0 2 81 7 109
2014 Non-supervisor 42 28 12 9 6 1 1 72 16 218

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 49 30 11 8 1 1 1 81 9 133
2020 Non-supervisor 45 36 10 6 1 1 0 82 7 259
2019 Supervisor 48 43 5 2 2 0 0 91 4 135
2019 Non-supervisor 42 40 9 6 2 0 0 83 8 254
2018 Supervisor 43 43 5 6 3 0 0 86 9 118
2018 Non-supervisor 31 48 11 7 1 0 1 81 8 240
2017 Supervisor 44 43 7 4 3 0 0 87 7 117
2017 Non-supervisor 39 35 12 12 2 0 0 74 14 235
2014 Supervisor 38 41 11 6 3 0 2 80 9 109
2014 Non-supervisor 28 42 13 8 8 1 1 71 16 218

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 58 20 7 8 5 1 1 80 13 132
2020 Non-supervisor 64 17 9 3 3 2 1 84 6 257

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 34 41 12 7 6 0 0 75 13 133
2020 Non-supervisor 38 37 11 7 3 3 1 78 10 259
2019 Supervisor 31 45 6 10 6 1 1 77 16 135
2019 Non-supervisor 31 37 17 9 5 2 0 68 15 254
2018 Supervisor 29 49 11 6 5 1 0 78 11 118
2018 Non-supervisor 27 35 20 9 6 2 0 64 16 238
2017 Supervisor 28 47 11 8 5 1 0 76 13 115
2017 Non-supervisor 33 39 10 6 7 4 0 75 14 235
2014 Supervisor 37 43 13 4 3 1 0 81 6 108
2014 Non-supervisor 27 36 15 12 9 1 1 64 21 216

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 25 27 19 14 11 1 3 54 26 134
2020 Non-supervisor 30 27 16 10 11 2 2 60 23 259
2019 Supervisor 23 33 10 13 15 1 5 60 30 135
2019 Non-supervisor 26 29 13 15 13 2 2 57 29 254
2018 Supervisor 23 38 12 10 14 0 4 63 25 118
2018 Non-supervisor 23 32 13 13 15 2 3 58 29 238
2017 Supervisor 27 35 12 12 12 1 2 63 25 117
2017 Non-supervisor 20 31 15 11 18 2 2 54 31 234
2014 Supervisor 24 28 14 16 11 3 4 57 29 108
2014 Non-supervisor 16 31 15 18 17 1 2 48 36 217

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 56 19 12 5 4 2 2 78 10 134
2020 Non-supervisor 54 20 12 4 3 1 5 79 8 258
2019 Supervisor 57 22 12 4 2 2 1 82 6 135
2019 Non-supervisor 57 23 10 4 3 1 4 83 7 253

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 72 12 9 4 1 1 2 86 5 134
2020 Non-supervisor 61 20 8 3 1 1 6 87 5 259
2019 Supervisor 63 23 5 2 2 2 2 90 5 134
2019 Non-supervisor 60 17 12 4 2 2 3 82 6 252

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 72 11 5 4 3 2 2 87 8 134
2020 Non-supervisor 77 7 1 2 2 3 7 94 5 258
2019 Supervisor 76 5 6 5 3 3 2 85 9 135
2019 Non-supervisor 74 8 4 3 3 3 5 89 7 247

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 80 6 3 1 2 2 5 93 3 132
2020 Non-supervisor 76 9 3 0 0 1 10 96 0 257
2019 Supervisor 80 5 2 2 1 1 11 96 3 134
2019 Non-supervisor 79 5 2 1 0 0 12 96 1 253

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 50 35 10 3 2 0 0 85 4 133
2020 Non-supervisor 43 38 9 6 3 0 0 81 10 257
2019 Supervisor 48 38 5 5 3 0 0 86 8 134
2019 Non-supervisor 41 37 11 7 4 0 0 78 11 253
2018 Supervisor 56 36 4 3 2 0 0 92 4 117
2018 Non-supervisor 36 40 10 9 5 0 1 76 14 236
2017 Supervisor 56 36 4 3 2 0 0 92 4 116
2017 Non-supervisor 38 39 10 7 6 0 0 77 13 235
2014 Supervisor 45 42 6 5 1 0 0 87 6 108
2014 Non-supervisor 27 41 12 11 8 0 0 69 19 218

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 49 33 8 6 4 0 0 82 10 134
2020 Non-supervisor 46 34 11 5 4 0 0 80 9 258
2019 Supervisor 49 34 9 5 3 0 0 83 8 135
2019 Non-supervisor 44 33 13 6 4 0 0 77 11 253
2018 Supervisor 55 32 5 5 3 0 0 87 8 117
2018 Non-supervisor 37 37 12 9 4 0 1 75 13 235
2017 Supervisor 49 36 6 6 3 0 0 85 9 116
2017 Non-supervisor 42 34 12 7 4 0 0 76 11 233
2014 Supervisor 55 28 7 10 0 0 0 83 10 109
2014 Non-supervisor 35 35 11 11 8 0 0 70 19 218

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 46 35 9 8 2 0 0 81 10 134
2020 Non-supervisor 46 38 9 3 3 0 0 85 6 258
2019 Supervisor 46 37 9 5 2 0 1 84 7 135
2019 Non-supervisor 44 40 10 2 1 0 1 86 4 250
2018 Supervisor 52 28 14 5 2 0 0 80 7 118
2018 Non-supervisor 36 41 15 5 3 0 0 76 8 239
2017 Supervisor 44 45 6 3 3 0 0 89 5 116
2017 Non-supervisor 36 42 12 5 5 0 0 78 10 234
2014 Supervisor 44 38 11 6 1 0 0 82 7 109
2014 Non-supervisor 34 41 11 8 5 1 0 76 13 218

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 36 43 12 5 3 0 0 79 8 134
2020 Non-supervisor 33 43 14 5 2 3 0 79 7 259
2019 Supervisor 38 47 7 5 2 1 0 86 7 135
2019 Non-supervisor 28 48 14 6 2 1 1 78 8 252
2018 Supervisor 46 36 11 3 3 0 1 83 6 118
2018 Non-supervisor 28 38 20 6 5 1 1 68 12 238
2017 Supervisor 35 45 13 4 2 1 0 81 6 117
2017 Non-supervisor 26 41 16 8 5 4 0 70 14 235

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 55 26 10 8 2 0 0 81 9 134
2020 Non-supervisor 58 27 7 6 2 0 0 86 8 259
2019 Supervisor 58 29 9 2 2 0 0 87 4 135
2019 Non-supervisor 61 26 6 5 1 1 0 88 6 253
2018 Supervisor 68 21 6 3 3 0 0 89 5 116
2018 Non-supervisor 61 26 5 6 2 0 1 87 8 240
2017 Supervisor 51 35 5 5 4 0 0 86 9 117
2017 Non-supervisor 54 28 8 3 5 0 2 84 8 235
2014 Supervisor 42 33 12 5 7 0 1 76 13 109
2014 Non-supervisor 44 30 10 10 5 0 0 75 15 216

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 24 44 17 11 5 0 0 68 15 134
2020 Non-supervisor 50 34 10 4 2 0 0 84 6 259
2019 Supervisor 32 45 15 7 2 0 0 77 9 133
2019 Non-supervisor 59 30 9 2 1 0 0 89 2 251
2018 Supervisor 34 37 18 7 4 0 0 71 11 118
2018 Non-supervisor 50 38 9 2 0 0 0 89 2 240
2017 Supervisor 30 45 14 8 3 0 1 75 11 117
2017 Non-supervisor 56 33 8 1 1 0 1 90 2 235
2014 Supervisor 20 41 19 15 5 0 1 61 20 109
2014 Non-supervisor 40 37 15 7 1 0 0 77 8 217

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 45 55 134
2020 Non-supervisor 45 55 259

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 68 18 5 2 1 2 4 92 2 134
2020 Non-supervisor 56 20 6 2 0 4 12 90 2 259

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Supervisor 19 51 30 134
2020 Non-supervisor 18 46 36 259
2019 Supervisor 30 36 34 135
2019 Non-supervisor 21 43 35 254
2018 Supervisor 27 43 31 117
2018 Non-supervisor 25 41 34 240
2017 Supervisor 32 31 37 117
2017 Non-supervisor 31 38 31 235
2014 Supervisor 26 39 35 108
2014 Non-supervisor 24 45 32 217

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Supervisor 16 20 46 7 0 11 26
2020 Non-supervisor 10 27 50 5 2 6 48
2019 Supervisor 18 37 42 0 0 3 40
2019 Non-supervisor 9 38 36 2 4 11 54
2018 Supervisor 24 25 38 0 3 9 31
2018 Non-supervisor 9 41 34 0 9 7 62
2017 Supervisor 14 22 53 5 0 6 37
2017 Non-supervisor 12 21 43 6 11 7 73
2014 Supervisor 34 10 45 7 9999 3 29
2014 Non-supervisor 14 35 37 5 9999 9 51
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 62 31 3 3 1 0 0 93 4 133
2020 Non-supervisor 59 32 5 2 1 0 0 92 3 254
2019 Supervisor 53 38 5 3 1 0 0 91 5 135
2019 Non-supervisor 50 39 5 4 2 0 0 88 6 250
2018 Supervisor 70 29 1 0 1 0 0 98 1 118
2018 Non-supervisor 53 42 3 2 0 0 0 95 2 239
2017 Supervisor 58 35 4 3 1 0 0 93 3 117
2017 Non-supervisor 47 41 7 1 3 0 0 89 4 235
2014 Supervisor 58 36 6 0 0 0 0 94 0 109
2014 Non-supervisor 43 37 9 7 2 1 0 81 9 218

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 34 52 7 7 0 0 0 87 7 133
2020 Non-supervisor 41 41 13 4 1 0 0 82 5 259
2019 Supervisor 39 43 8 8 2 0 0 81 10 135
2019 Non-supervisor 37 43 14 3 1 1 0 82 4 253
2018 Supervisor 39 40 12 8 1 0 0 79 9 117
2018 Non-supervisor 32 48 11 8 0 1 0 80 8 239
2017 Supervisor 41 47 9 2 0 1 0 89 2 117
2017 Non-supervisor 35 43 10 8 2 2 1 80 10 235
2014 Supervisor 48 45 5 1 0 0 0 94 1 109
2014 Non-supervisor 40 48 8 1 2 0 0 89 3 217

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 3 12 49 26 9 0 0 35 15 133
2020 Non-supervisor 4 15 34 29 16 1 1 45 19 257
2019 Supervisor 5 16 38 29 11 0 1 40 21 135
2019 Non-supervisor 4 14 36 31 13 1 1 45 19 253
2018 Supervisor 4 13 44 25 12 0 2 37 18 117
2018 Non-supervisor 4 18 31 31 15 0 0 46 22 238
2017 Supervisor 7 22 39 25 7 0 0 32 29 117
2017 Non-supervisor 6 16 36 22 16 1 4 39 23 232
2014 Supervisor 6 23 44 16 8 1 2 25 30 109
2014 Non-supervisor 8 25 39 18 8 1 0 26 34 217

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 1 6 24 38 32 0 0 70 6 131
2020 Non-supervisor 3 8 10 38 36 2 2 78 12 259
2019 Supervisor 2 7 24 41 24 1 1 66 9 134
2019 Non-supervisor 2 6 24 38 25 3 1 66 8 253
2018 Supervisor 2 14 23 45 15 0 2 60 16 117
2018 Non-supervisor 5 5 30 34 24 1 1 60 10 239
2017 Supervisor 3 17 40 29 9 1 1 39 20 117
2017 Non-supervisor 5 11 30 26 21 2 6 50 18 232
2014 Supervisor 6 5 19 45 18 2 5 67 12 109
2014 Non-supervisor 4 9 24 31 25 3 3 60 15 218

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 7 17 35 30 12 0 0 42 24 134
2020 Non-supervisor 7 12 30 27 21 2 0 50 20 257
2019 Supervisor 7 16 30 30 16 0 1 47 23 132
2019 Non-supervisor 6 17 31 27 16 2 1 44 24 253
2018 Supervisor 7 9 34 30 19 0 1 50 16 117
2018 Non-supervisor 9 18 33 25 14 1 1 39 27 238
2017 Supervisor 5 14 41 29 10 0 0 40 19 116
2017 Non-supervisor 11 16 29 20 17 2 5 40 29 234
2014 Supervisor 7 19 35 22 14 0 2 37 27 109
2014 Non-supervisor 14 23 32 19 8 2 3 28 39 218

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 3 13 42 33 9 0 0 41 16 132
2020 Non-supervisor 4 6 28 35 26 1 1 61 10 257
2019 Supervisor 2 10 39 37 11 0 1 48 13 133
2019 Non-supervisor 2 9 32 30 26 1 0 57 11 253
2018 Supervisor 3 12 41 32 10 0 1 43 15 117
2018 Non-supervisor 2 9 34 36 18 0 1 55 11 238
2017 Supervisor 4 13 44 29 9 0 1 38 17 116
2017 Non-supervisor 5 8 27 32 23 0 4 58 13 230
2014 Supervisor 11 22 36 22 7 1 1 29 34 109
2014 Non-supervisor 7 17 37 25 11 1 3 37 24 216

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 10 23 35 20 12 1 0 32 34 133
2020 Non-supervisor 5 12 20 30 28 2 2 61 18 257
2019 Supervisor 9 21 36 22 9 1 1 32 31 135
2019 Non-supervisor 5 11 25 25 28 2 4 57 16 253
2018 Supervisor 7 27 39 19 8 0 0 26 35 116
2018 Non-supervisor 5 13 30 26 22 2 2 50 18 239
2017 Supervisor 9 27 35 21 6 0 1 28 37 117
2017 Non-supervisor 9 11 22 24 26 2 7 54 22 232
2014 Supervisor 17 30 35 9 6 2 2 15 48 108
2014 Non-supervisor 13 23 29 18 12 3 2 31 39 218

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 5 7 26 42 20 0 0 62 11 133
2020 Non-supervisor 5 7 23 26 32 3 3 62 14 259
2019 Supervisor 6 13 27 35 18 0 1 54 19 132
2019 Non-supervisor 4 12 22 25 28 5 6 59 17 253
2018 Supervisor 8 19 38 22 12 0 1 34 27 116
2018 Non-supervisor 5 12 28 25 25 2 2 53 18 238
2017 Supervisor 9 20 39 25 5 0 2 31 30 117
2017 Non-supervisor 9 14 19 26 24 2 5 54 26 232
2014 Supervisor 4 12 25 38 16 2 4 57 16 109
2014 Non-supervisor 4 10 24 30 21 8 4 58 16 218

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 6 14 40 26 13 0 0 39 20 133
2020 Non-supervisor 5 9 29 26 25 5 1 55 15 258
2019 Supervisor 5 15 32 35 10 0 2 47 21 135
2019 Non-supervisor 4 12 29 28 22 3 3 53 17 253
2018 Supervisor 6 11 42 30 11 0 0 41 17 117
2018 Non-supervisor 4 12 36 27 18 2 1 46 17 238
2017 Supervisor 7 14 42 26 9 1 1 36 22 117
2017 Non-supervisor 8 13 30 22 19 3 4 44 23 234
2014 Supervisor 9 11 40 25 11 1 3 37 21 109
2014 Non-supervisor 10 17 37 21 9 3 2 32 29 218

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 4 15 35 28 17 0 0 46 19 132
2020 Non-supervisor 5 10 33 29 21 1 1 51 15 259
2019 Supervisor 0 9 29 41 20 0 1 62 9 135
2019 Non-supervisor 4 11 25 32 26 1 2 59 15 252

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 20 49 15 13 3 0 0 69 16 133
2020 Non-supervisor 36 44 12 5 1 2 0 82 6 258
2019 Supervisor 18 40 20 15 5 1 0 59 21 134
2019 Non-supervisor 22 45 21 6 3 4 0 70 9 253

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 58 26 7 4 4 0 0 84 8 132
2020 Non-supervisor 56 27 7 5 4 1 0 84 9 259
2019 Supervisor 54 29 12 3 2 0 0 83 5 135
2019 Non-supervisor 50 27 7 10 5 0 0 78 15 253
2018 Supervisor 60 25 7 6 2 0 0 85 8 118
2018 Non-supervisor 43 32 9 10 5 1 0 76 15 237
2017 Supervisor 60 29 2 5 4 1 0 89 9 117
2017 Non-supervisor 46 28 9 8 6 3 0 76 14 234
2014 Supervisor 51 32 7 6 4 0 0 83 10 109
2014 Non-supervisor 41 26 9 12 10 1 0 68 23 217

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 59 29 5 5 2 0 0 88 7 132
2020 Non-supervisor 59 30 7 2 1 0 0 90 3 259
2019 Supervisor 50 39 8 3 0 0 0 89 3 135
2019 Non-supervisor 56 32 6 4 2 0 0 88 6 254
2018 Supervisor 54 34 5 7 0 0 0 88 7 118
2018 Non-supervisor 49 36 9 6 1 0 0 84 7 239
2017 Supervisor 52 38 5 2 2 0 0 91 4 117
2017 Non-supervisor 52 30 8 6 2 1 0 83 9 235
2014 Supervisor 52 38 3 5 3 0 0 90 7 109
2014 Non-supervisor 40 38 8 9 5 0 0 79 14 218

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 56 30 9 2 2 0 0 87 5 132
2020 Non-supervisor 53 35 7 2 1 1 0 90 3 259
2019 Supervisor 54 37 6 2 1 0 0 91 3 135
2019 Non-supervisor 49 35 8 6 2 0 0 84 8 254
2018 Supervisor 53 40 3 4 0 0 0 93 4 117
2018 Non-supervisor 40 41 10 5 3 0 0 82 7 239

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 38 41 10 8 3 0 0 79 11 134
2020 Non-supervisor 41 39 12 4 1 2 0 83 5 257
2019 Supervisor 36 41 13 5 3 2 0 79 8 134
2019 Non-supervisor 38 41 11 5 2 3 1 82 7 248
2018 Supervisor 44 42 9 3 2 0 0 86 6 116
2018 Non-supervisor 43 38 8 7 2 2 0 82 9 240
2017 Supervisor 42 45 5 8 1 0 0 86 9 117
2017 Non-supervisor 42 39 11 5 2 3 0 82 6 235
2014 Supervisor 49 44 3 0 4 0 0 94 4 108
2014 Non-supervisor 39 36 12 5 5 3 0 77 10 217

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 39 36 10 7 4 2 1 77 12 134
2020 Non-supervisor 43 33 12 5 1 5 0 81 7 259
2019 Supervisor 37 40 12 5 2 3 1 79 8 135
2019 Non-supervisor 39 40 10 4 2 3 1 82 7 251
2018 Supervisor 42 43 8 5 2 0 0 85 6 118
2018 Non-supervisor 39 34 15 6 2 4 0 77 8 240
2017 Supervisor 39 44 8 4 2 2 0 85 7 117
2017 Non-supervisor 38 37 11 3 4 6 0 80 8 235
2014 Supervisor 53 42 4 0 2 0 0 95 2 108
2014 Non-supervisor 45 36 6 5 4 4 0 85 9 217

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 55 31 5 6 2 0 0 87 8 133
2020 Non-supervisor 63 29 4 3 1 0 0 93 4 258
2019 Supervisor 61 27 6 5 0 0 1 89 5 132
2019 Non-supervisor 59 31 7 2 1 0 0 90 4 252
2018 Supervisor 64 29 5 1 1 1 0 93 2 117
2018 Non-supervisor 53 38 5 3 1 0 0 91 4 239
2017 Supervisor 58 31 5 3 3 0 0 89 6 117
2017 Non-supervisor 50 36 6 5 2 1 0 87 7 235
2014 Supervisor 55 35 2 4 4 1 0 91 7 107
2014 Non-supervisor 44 40 5 5 5 0 0 85 11 217

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 55 26 6 3 7 2 2 84 10 132
2020 Non-supervisor 48 23 14 4 0 7 4 79 4 259

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 34 34 17 4 5 6 1 73 9 134
2020 Non-supervisor 40 34 14 5 1 6 0 79 7 259

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 45 30 9 6 7 2 1 77 14 132
2020 Non-supervisor 46 31 9 5 1 6 2 83 7 258

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 27 37 16 6 7 2 4 68 14 133
2020 Non-supervisor 30 26 19 4 3 12 6 68 9 258
2019 Supervisor 29 35 17 10 2 2 4 69 13 135
2019 Non-supervisor 28 25 23 8 4 8 5 61 14 252
2018 Supervisor 30 41 12 8 3 3 2 75 12 118
2018 Non-supervisor 25 33 14 11 6 8 3 65 19 239
2017 Supervisor 28 44 11 8 6 1 2 74 14 117
2017 Non-supervisor 32 27 14 9 5 9 4 68 16 234
2014 Supervisor 35 37 12 5 5 5 3 77 11 109
2014 Non-supervisor 22 28 18 8 10 7 7 58 22 218

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 37 33 18 5 5 1 1 71 11 134
2020 Non-supervisor 36 36 12 8 3 5 1 76 11 259
2019 Supervisor 38 36 13 13 1 0 0 74 14 134
2019 Non-supervisor 32 29 16 12 6 4 1 64 19 254
2018 Supervisor 35 45 9 8 2 2 0 81 10 118
2018 Non-supervisor 30 34 16 12 4 3 1 67 16 239
2017 Supervisor 39 43 5 8 3 2 0 83 12 117
2017 Non-supervisor 31 34 15 10 5 4 1 68 16 235
2014 Supervisor 52 34 6 5 3 1 0 86 7 108
2014 Non-supervisor 32 35 11 8 9 5 0 71 18 217

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 34 40 15 7 4 1 0 74 11 133
2020 Non-supervisor 41 38 14 3 1 3 0 81 4 259
2019 Supervisor 31 39 16 11 2 1 0 70 14 134
2019 Non-supervisor 37 33 20 6 1 2 0 73 7 252
2018 Supervisor 32 47 16 5 0 1 0 79 5 117
2018 Non-supervisor 26 46 17 8 2 1 0 73 10 237

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 23 27 16 9 15 8 2 55 27 132
2020 Non-supervisor 26 20 17 10 9 15 3 56 23 258
2019 Supervisor 19 25 23 18 8 5 2 47 28 133
2019 Non-supervisor 21 16 23 12 11 14 3 45 27 254
2018 Supervisor 17 23 22 12 8 11 6 49 24 118
2018 Non-supervisor 15 19 18 17 11 15 5 43 35 239
2017 Supervisor 16 22 19 11 15 13 4 46 31 117
2017 Non-supervisor 15 24 16 14 12 16 3 48 33 235
2014 Supervisor 17 24 14 15 10 13 6 50 32 108
2014 Non-supervisor 11 13 23 15 18 18 3 30 42 217

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 49 37 4 8 1 0 0 87 9 133
2020 Non-supervisor 48 43 1 6 1 0 0 92 7 259

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 37 40 11 8 4 0 0 78 11 134
2020 Non-supervisor 46 36 9 7 1 0 1 83 9 258
2019 Supervisor 51 36 5 7 2 0 0 86 9 133
2019 Non-supervisor 47 38 5 8 2 0 0 85 10 252
2017 Supervisor 46 36 6 9 3 0 0 81 13 117
2017 Non-supervisor 48 31 7 8 6 0 0 79 14 235
2014 Supervisor 55 26 4 11 3 0 0 82 14 109
2014 Non-supervisor 42 36 8 10 5 0 0 77 15 218

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 50 35 11 3 2 0 0 84 4 131
2020 Non-supervisor 54 32 7 5 2 0 1 86 6 256
2019 Supervisor 54 36 6 5 0 0 0 90 5 135
2019 Non-supervisor 48 37 9 4 2 0 0 85 6 251
2017 Supervisor 66 24 5 4 1 0 0 90 5 117
2017 Non-supervisor 52 34 8 4 2 0 0 86 6 235
2014 Supervisor 59 26 11 4 0 0 0 86 4 109
2014 Non-supervisor 38 44 10 6 2 0 0 82 8 218

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 69 23 4 1 2 1 0 93 3 134
2020 Non-supervisor 73 18 3 4 0 0 0 92 5 257
2017 Supervisor 62 30 3 2 2 1 0 92 4 117
2017 Non-supervisor 66 21 5 5 1 1 0 88 6 233
2014 Supervisor 71 23 3 4 0 0 0 94 4 109
2014 Non-supervisor 66 22 5 5 1 1 0 89 6 218

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 41 30 17 10 2 0 0 70 12 133
2020 Non-supervisor 58 25 13 2 1 0 0 83 3 259
2019 Supervisor 39 37 14 8 1 1 0 77 9 134
2019 Non-supervisor 51 32 11 2 1 2 1 85 3 254

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 16 84 134
2020 Non-supervisor 9 91 259
2019 Supervisor 8 92 135
2019 Non-supervisor 14 86 254
2018 Supervisor 9 91 117
2018 Non-supervisor 14 86 238

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 43 57 21
2020 Non-supervisor 74 26 23

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 55 45 21
2020 Non-supervisor 40 60 23
2018 Supervisor 51 49 10
2018 Non-supervisor 74 26 33

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 49 51 10
2018 Non-supervisor 0 100 33

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 21
2020 Non-supervisor 0 100 23
2019 Supervisor 0 100 11
2019 Non-supervisor 0 100 34
2018 Supervisor 0 100 10
2018 Non-supervisor 0 100 33

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 21
2020 Non-supervisor 0 100 23
2019 Supervisor 0 100 11
2019 Non-supervisor 0 100 34

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 21
2020 Non-supervisor 0 100 23
2018 Supervisor 0 100 10
2018 Non-supervisor 0 100 33

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 38 62 21
2020 Non-supervisor 30 70 23
2019 Supervisor 45 55 11
2019 Non-supervisor 20 80 34

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 33 67 21
2020 Non-supervisor 35 65 23

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 41 59 21
2020 Non-supervisor 52 48 23
2019 Supervisor 45 55 11
2019 Non-supervisor 50 50 34

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 33 67 21
2020 Non-supervisor 39 61 23
2019 Supervisor 44 56 11
2019 Non-supervisor 44 56 34

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 38 62 21
2020 Non-supervisor 39 61 23

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 57 43 21
2020 Non-supervisor 59 41 23

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 38 62 21
2020 Non-supervisor 37 63 23
2019 Supervisor 55 45 11
2019 Non-supervisor 32 68 34

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 21
2020 Non-supervisor 0 100 23
2019 Supervisor 0 100 11
2019 Non-supervisor 0 100 34
2018 Supervisor 0 100 10
2018 Non-supervisor 0 100 33

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 21
2020 Non-supervisor 0 100 23

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 43 57 21
2020 Non-supervisor 30 70 23

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 77 23 21
2020 Non-supervisor 70 30 23

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 34 66 21
2020 Non-supervisor 22 78 23
2019 Supervisor 47 53 11
2019 Non-supervisor 35 65 34

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 23 77 21
2020 Non-supervisor 0 100 23

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 11
2019 Non-supervisor 0 100 34
2018 Supervisor 0 100 10
2018 Non-supervisor 0 100 33

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 11
2019 Non-supervisor 26 74 34

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 11
2019 Non-supervisor 0 100 34

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 21 18 23 8 7 22 1 51 19 134
2020 Non-supervisor 20 14 15 3 3 34 10 61 11 259
2019 Supervisor 15 19 20 5 5 30 4 52 16 134
2019 Non-supervisor 15 15 18 8 4 32 8 50 20 253
2018 Supervisor 23 19 20 6 1 26 5 61 11 116
2018 Non-supervisor 15 14 18 5 5 33 10 51 17 239
2017 Supervisor 16 21 16 4 9 26 7 56 20 117
2017 Non-supervisor 11 21 17 5 4 30 11 55 16 235
2014 Supervisor 20 19 19 3 6 28 5 59 12 108
2014 Non-supervisor 9 12 17 6 7 41 8 41 26 217

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 33 31 21 5 5 5 0 67 10 134
2020 Non-supervisor 36 27 16 4 1 14 1 74 7 259
2019 Supervisor 31 32 23 6 2 4 1 67 9 135
2019 Non-supervisor 31 29 14 7 3 15 1 72 11 254
2018 Supervisor 37 41 12 5 2 3 0 80 7 116
2018 Non-supervisor 26 37 19 5 3 10 0 70 9 239
2017 Supervisor 26 36 21 6 6 6 0 65 12 117
2017 Non-supervisor 27 34 13 7 6 12 2 70 14 234
2014 Supervisor 29 33 21 4 4 9 0 69 8 108
2014 Non-supervisor 18 28 16 3 8 24 1 62 16 216

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 8 92 134
2020 Non-supervisor 5 95 259
2019 Supervisor 8 92 135
2019 Non-supervisor 7 93 254
2018 Supervisor 4 96 117
2018 Non-supervisor 8 92 238

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 10
2019 Non-supervisor 0 100 17

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 11
2020 Non-supervisor 0 100 13
2019 Supervisor 0 100 10
2019 Non-supervisor 0 100 17

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 11
2020 Non-supervisor 0 100 13

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 11
2020 Non-supervisor 0 100 13

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 11
2020 Non-supervisor 0 100 13

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 11
2020 Non-supervisor 0 100 13
2019 Supervisor 0 100 10
2019 Non-supervisor 0 100 17

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 11
2020 Non-supervisor 0 100 13
2019 Supervisor 0 100 10
2019 Non-supervisor 0 100 17

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 11
2020 Non-supervisor 0 100 13

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 10
2019 Non-supervisor 0 100 17

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 10
2019 Non-supervisor 0 100 17

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 10
2019 Non-supervisor 0 100 17

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 11
2020 Non-supervisor 0 100 13
2019 Supervisor 0 100 10
2019 Non-supervisor 0 100 17

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 21 19 20 9 6 24 2 53 20 133
2020 Non-supervisor 22 14 16 2 2 37 7 65 7 258
2019 Supervisor 16 16 20 6 2 35 5 53 14 133
2019 Non-supervisor 16 11 16 6 2 39 10 54 14 253
2018 Supervisor 24 20 17 2 2 28 7 68 5 118
2018 Non-supervisor 16 15 20 4 2 36 7 54 11 237
2017 Supervisor 21 14 15 3 4 38 4 61 13 117
2017 Non-supervisor 13 18 15 2 4 40 9 60 11 232
2014 Supervisor 17 22 17 0 2 37 5 67 3 108
2014 Non-supervisor 10 13 16 3 3 47 7 51 15 217

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 31 35 16 7 4 6 1 70 13 134
2020 Non-supervisor 39 28 16 4 1 12 1 77 6 259
2019 Supervisor 29 31 23 6 2 7 1 66 9 134
2019 Non-supervisor 32 26 18 5 1 15 3 70 8 254
2018 Supervisor 37 35 18 3 2 6 0 76 5 118
2018 Non-supervisor 29 32 19 4 2 14 0 71 7 239
2017 Supervisor 32 31 19 6 3 8 1 69 10 117
2017 Non-supervisor 28 33 14 3 3 17 2 76 7 233
2014 Supervisor 36 32 14 1 2 15 1 81 3 108
2014 Non-supervisor 20 27 16 5 3 27 2 66 11 215

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 8 92 133
2020 Non-supervisor 5 95 258

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 10 90 133
2020 Non-supervisor 9 91 257
2019 Supervisor 13 87 135
2019 Non-supervisor 16 84 253
2017 Supervisor 17 83 117
2017 Non-supervisor 18 82 233
2014 Supervisor 11 89 108
2014 Non-supervisor 14 86 217

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 33 67 13
2020 Non-supervisor 55 45 24

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 92 8 13
2020 Non-supervisor 85 15 24
2019 Supervisor 79 21 18
2019 Non-supervisor 77 23 39
2017 Supervisor 84 16 20
2017 Non-supervisor 82 18 45
2014 Supervisor 69 31 10
2014 Non-supervisor 70 30 30

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 36 64 0 0 0 0 0 100 0 12
2020 Non-supervisor 56 25 10 10 0 0 0 81 10 20
2019 Supervisor 69 16 15 0 0 0 0 85 0 13
2019 Non-supervisor 54 32 0 10 0 3 0 89 11 30
2017 Supervisor 48 34 6 12 0 0 0 82 12 17
2017 Non-supervisor 63 19 11 8 0 0 0 82 8 37
2014 Non-supervisor 48 43 8 0 0 0 0 92 0 22

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 62 23 7 5 3 1 0 85 8 134
2020 Non-supervisor 52 29 10 2 1 3 4 86 3 257
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 39 37 11 8 5 0 0 76 13 134
2020 Non-supervisor 44 31 15 5 2 3 0 78 7 258

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 48 37 6 7 2 0 0 85 9 134
2020 Non-supervisor 52 33 10 4 0 0 0 86 4 259

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 43 37 10 7 4 0 0 80 11 134
2020 Non-supervisor 46 37 11 3 1 1 0 84 4 258

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 45 41 7 5 2 0 1 87 6 133
2020 Non-supervisor 43 34 11 7 0 2 3 82 7 256

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 55 33 4 4 2 0 2 90 5 133
2020 Non-supervisor 56 28 10 2 1 2 2 87 3 259

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 78 21 1 1 0 0 0 98 1 134
2020 Non-supervisor 80 14 4 0 0 0 1 95 0 258

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 59 33 5 3 0 0 0 92 3 134
2020 Non-supervisor 65 27 7 1 0 0 0 92 1 259

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 61 21 6 6 4 0 1 83 11 134
2020 Non-supervisor 57 25 8 7 2 0 0 82 9 258

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 65 27 4 1 3 0 0 92 4 134
2020 Non-supervisor 69 23 6 0 1 0 0 93 2 258

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 100 0 134

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 22 28 21 19 10 1 1 50 29 134

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 49 38 9 2 2 1 0 87 4 134
2020 Non-supervisor 50 37 8 2 1 2 0 88 3 258
2019 Supervisor 35 47 14 1 2 1 0 82 4 135
2019 Non-supervisor 35 39 15 4 2 3 1 77 7 254
2018 Supervisor 42 45 6 5 1 1 0 88 6 118
2018 Non-supervisor 39 39 14 6 2 1 0 78 8 239
2017 Supervisor 33 55 8 0 3 1 0 89 3 117
2017 Non-supervisor 35 42 10 8 2 3 0 79 11 235

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 48 26 9 8 8 0 1 74 17 133
2020 Non-supervisor 46 27 12 10 4 1 0 74 14 258

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 55 32 4 4 5 0 1 87 8 132
2020 Non-supervisor 58 24 10 3 2 3 1 85 5 259

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 39 35 16 5 5 0 0 73 10 133
2020 Non-supervisor 44 33 12 6 2 2 0 79 9 259
2019 Supervisor 35 42 13 8 2 1 0 77 10 135
2019 Non-supervisor 37 38 15 7 3 1 0 75 10 254
2018 Supervisor 39 39 15 3 3 1 0 79 6 118
2018 Non-supervisor 32 40 19 5 4 0 0 71 9 239
2017 Supervisor 24 45 21 6 3 0 0 69 9 117
2017 Non-supervisor 26 42 18 7 5 2 0 70 12 235

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 30 45 15 9 2 0 0 75 10 134
2019 Supervisor 22 45 17 11 0 2 2 70 12 135

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 46 28 12 6 6 0 2 75 12 133
2020 Non-supervisor 50 18 10 9 10 0 3 70 20 259

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 43 35 15 5 2 0 0 78 7 134
2020 Non-supervisor 43 27 20 6 3 0 0 70 10 258
2019 Supervisor 35 30 16 9 8 1 1 67 17 135
2019 Non-supervisor 28 30 22 9 9 0 1 59 19 253
2018 Supervisor 27 25 24 11 12 0 1 53 24 118
2018 Non-supervisor 25 25 22 10 16 0 2 51 27 239
2017 Supervisor 20 25 24 16 15 0 0 46 30 117
2017 Non-supervisor 21 20 20 15 22 0 2 42 38 235

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 15 21 34 21 9 0 0 35 31 132
2020 Non-supervisor 22 33 28 9 8 0 0 55 17 259
2019 Supervisor 16 33 28 14 5 2 1 51 20 134
2019 Non-supervisor 30 33 24 8 4 0 1 64 12 253
2018 Supervisor 13 31 33 14 9 0 0 44 23 118
2018 Non-supervisor 21 36 29 10 3 0 1 57 14 239
2017 Supervisor 7 24 38 21 10 0 0 31 31 115
2017 Non-supervisor 23 32 28 11 4 0 3 57 15 234

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 20 29 33 13 5 0 0 49 18 133
2020 Non-supervisor 35 33 18 7 6 0 2 69 13 259
2019 Supervisor 30 30 30 5 5 0 1 60 10 133
2019 Non-supervisor 39 30 17 8 4 0 3 71 12 252
2018 Supervisor 22 31 31 11 5 0 0 53 16 118
2018 Non-supervisor 25 40 24 8 2 0 1 66 10 237
2017 Supervisor 11 34 31 13 12 0 0 45 24 117
2017 Non-supervisor 26 39 19 7 6 0 3 67 14 234

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 14 26 29 21 10 0 0 40 31 134
2020 Non-supervisor 36 27 17 7 10 1 2 66 17 258
2019 Supervisor 13 30 26 19 12 0 0 44 30 135
2019 Non-supervisor 34 28 18 11 6 1 2 64 17 253
2018 Supervisor 6 28 30 25 11 0 0 34 36 118
2018 Non-supervisor 25 28 26 12 8 0 1 54 20 238
2017 Supervisor 5 26 36 22 10 0 1 32 32 117
2017 Non-supervisor 26 29 18 13 8 0 4 59 23 234

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 38 26 23 7 4 0 0 65 12 133
2020 Non-supervisor 51 27 12 5 2 0 2 80 8 258
2019 Supervisor 48 34 9 3 3 0 3 84 6 134
2019 Non-supervisor 61 23 8 2 0 0 5 89 3 252
2018 Supervisor 40 35 17 4 2 0 2 77 6 118
2018 Non-supervisor 56 28 10 0 1 0 4 89 1 238
2017 Supervisor 28 35 23 4 2 0 8 68 7 117
2017 Non-supervisor 53 23 11 2 1 0 10 85 3 234

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 32 27 25 10 6 0 0 59 16 131
2020 Non-supervisor 35 30 19 10 6 0 0 65 16 259
2019 Supervisor 40 27 21 8 4 0 1 67 12 135
2019 Non-supervisor 48 25 14 8 5 0 1 74 13 252
2018 Supervisor 29 36 20 12 3 0 0 65 15 118
2018 Non-supervisor 42 30 14 7 5 0 1 73 13 239
2017 Supervisor 22 35 26 12 5 0 0 57 17 116
2017 Non-supervisor 34 35 17 7 6 0 1 70 13 232

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 27 28 21 16 6 0 2 56 23 134
2020 Non-supervisor 36 26 14 13 7 0 4 64 22 258

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 41 33 16 8 1 1 0 74 10 134
2020 Non-supervisor 41 32 17 5 2 2 1 75 8 259
2019 Supervisor 38 37 19 5 1 0 0 76 6 134
2019 Non-supervisor 40 34 17 6 2 1 1 75 7 252
2018 Supervisor 37 37 17 4 2 1 2 76 6 118
2018 Non-supervisor 32 37 16 9 5 0 1 70 13 239
2017 Supervisor 28 42 21 8 1 0 0 70 9 116
2017 Non-supervisor 31 30 23 7 7 1 2 62 14 231

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 26 39 25 7 3 0 0 65 10 131
2020 Non-supervisor 35 37 16 7 4 1 1 74 10 258
2019 Supervisor 28 46 21 2 2 0 1 75 5 133
2019 Non-supervisor 37 36 15 8 1 0 1 75 10 251
2018 Supervisor 30 45 16 6 0 1 2 77 6 117
2018 Non-supervisor 33 34 21 7 3 0 1 69 10 237
2017 Supervisor 17 33 34 11 3 0 1 51 15 115
2017 Non-supervisor 28 40 18 9 3 0 3 69 12 232

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 39 30 17 10 5 0 0 68 14 134
2020 Non-supervisor 42 33 12 7 5 0 0 76 12 255
2019 Supervisor 38 40 11 5 5 0 0 79 10 134
2019 Non-supervisor 41 28 16 10 4 0 1 70 13 252
2018 Supervisor 42 34 19 4 1 0 1 77 4 117
2018 Non-supervisor 34 34 18 8 5 0 1 68 14 238
2017 Supervisor 28 41 22 7 2 0 0 69 9 116
2017 Non-supervisor 34 28 17 9 7 0 3 65 17 232

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 49 29 8 9 5 0 0 78 14 133
2020 Non-supervisor 56 24 8 5 5 0 1 81 11 257
2019 Supervisor 49 29 10 6 6 0 0 78 12 134
2019 Non-supervisor 53 21 14 5 6 0 1 75 11 249

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 23 36 26 11 5 0 0 59 15 134
2020 Non-supervisor 33 31 19 10 7 0 1 64 17 259

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 25 42 18 13 2 0 0 68 15 134
2020 Non-supervisor 37 39 15 5 3 0 2 78 8 256
2019 Supervisor 37 39 17 5 1 0 0 76 6 133
2019 Non-supervisor 51 29 11 6 3 0 1 80 9 250
2018 Supervisor 32 36 25 5 2 0 1 69 6 117
2018 Non-supervisor 38 34 19 4 3 1 1 74 7 238
2017 Supervisor 29 36 25 6 2 0 1 66 9 116
2017 Non-supervisor 33 37 18 6 3 1 2 72 10 232

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 53 30 10 5 2 0 1 83 7 133
2020 Non-supervisor 57 25 11 3 2 0 2 83 6 257
2019 Supervisor 54 31 9 2 4 0 0 85 6 133
2019 Non-supervisor 60 20 11 3 4 0 2 82 7 249
2018 Supervisor 56 24 12 5 1 1 1 82 6 117
2018 Non-supervisor 55 19 16 3 2 0 3 77 6 238
2017 Supervisor 57 25 7 8 1 0 2 84 9 117
2017 Non-supervisor 60 20 10 5 3 0 2 82 8 234

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 39 30 21 8 2 0 0 68 11 131
2020 Non-supervisor 43 32 13 7 4 0 1 76 11 258

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 77 9 7 2 1 0 5 90 3 133
2020 Non-supervisor 75 12 5 1 1 0 7 93 2 258
2019 Supervisor 85 7 2 1 1 0 5 97 2 133
2019 Non-supervisor 72 10 1 1 2 0 13 95 3 251
2018 Supervisor 77 14 4 0 1 1 3 94 1 118
2018 Non-supervisor 76 12 4 1 1 0 6 94 2 238

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 69 11 8 4 6 0 2 81 10 133
2020 Non-supervisor 78 10 4 3 1 0 4 91 4 257
2019 Supervisor 74 8 9 4 3 1 1 84 7 134
2019 Non-supervisor 69 13 7 3 5 1 2 85 8 254
2018 Supervisor 69 14 10 1 3 0 3 86 4 116
2018 Non-supervisor 70 14 6 2 4 0 4 87 7 239
2017 Supervisor 72 13 4 6 3 0 2 87 10 116
2017 Non-supervisor 69 14 4 4 3 2 3 88 7 234

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 61 24 7 5 2 1 0 86 7 133
2020 Non-supervisor 69 17 8 2 1 0 3 89 3 259
2019 Supervisor 55 29 10 4 1 1 1 85 5 134
2019 Non-supervisor 58 26 8 5 2 0 1 84 7 253
2018 Supervisor 44 30 16 5 3 0 2 75 8 117
2018 Non-supervisor 52 25 16 2 3 0 1 78 5 235
2017 Supervisor 47 31 13 4 4 0 1 79 9 116
2017 Non-supervisor 55 24 14 1 2 1 3 82 3 233

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 66 14 7 5 7 2 1 81 12 132
2020 Non-supervisor 69 15 7 4 2 0 3 87 6 258
2019 Supervisor 62 21 6 5 5 1 1 84 10 132
2019 Non-supervisor 60 19 9 7 4 0 1 80 11 248
2018 Supervisor 59 18 11 6 4 0 3 79 10 117
2018 Non-supervisor 52 21 14 5 5 0 2 74 11 237
2017 Supervisor 63 21 9 4 3 0 1 84 7 114
2017 Non-supervisor 58 19 8 7 5 1 2 80 12 234

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 55 28 9 5 3 1 0 83 8 134
2020 Non-supervisor 66 7 1 0 0 0 26 98 1 258
2019 Supervisor 43 36 14 5 1 1 0 79 6 133
2019 Non-supervisor 62 6 1 0 0 1 29 97 1 251
2018 Supervisor 39 38 13 6 2 0 2 79 8 116
2018 Non-supervisor 58 7 1 0 0 0 33 98 1 234
2017 Supervisor 37 34 20 5 3 0 1 71 9 116
2017 Non-supervisor 57 5 2 1 0 1 34 95 2 234

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 70 21 6 0 1 0 2 93 1 134
2020 Non-supervisor 74 14 3 0 1 0 7 95 2 259
2019 Supervisor 70 20 4 2 0 1 3 94 2 132
2019 Non-supervisor 74 15 5 1 2 0 4 93 2 252
2018 Supervisor 62 24 8 2 1 1 1 88 4 117
2018 Non-supervisor 72 15 3 1 1 0 7 94 3 235
2017 Supervisor 66 24 7 1 0 0 1 92 1 117
2017 Non-supervisor 70 14 3 1 0 0 11 95 1 232

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 86 12 0 2 0 0 0 98 2 134
2020 Non-supervisor 78 9 6 2 2 1 3 90 4 258
2019 Supervisor 89 4 1 1 2 0 3 96 3 133
2019 Non-supervisor 77 10 4 2 3 0 4 90 5 253
2018 Supervisor 82 10 3 2 1 0 1 94 4 117
2018 Non-supervisor 71 11 3 4 4 0 6 88 8 237
2017 Supervisor 76 16 3 2 0 0 3 95 2 117
2017 Non-supervisor 75 9 3 3 3 0 7 90 6 234

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 43 36 14 4 2 0 1 79 6 134
2020 Non-supervisor 46 33 12 4 2 1 2 81 6 259
2019 Supervisor 56 28 12 1 0 1 2 86 2 133
2019 Non-supervisor 49 24 19 3 3 0 2 75 6 253
2018 Supervisor 48 30 16 5 0 0 1 78 5 116
2018 Non-supervisor 47 28 16 3 4 0 2 76 8 237
2017 Supervisor 50 34 12 3 0 0 1 84 3 117
2017 Non-supervisor 47 29 14 4 3 0 3 79 7 233

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 26 41 24 5 3 0 0 68 8 134
2020 Non-supervisor 31 40 21 5 2 1 0 72 7 259

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 12 25 48 12 2 1 0 38 14 133
2020 Non-supervisor 14 43 31 9 3 0 0 57 12 258
2019 Supervisor 14 38 38 8 1 0 0 52 10 135
2019 Non-supervisor 23 36 30 8 2 0 0 60 10 254
2018 Supervisor 12 30 47 8 3 0 0 42 11 118
2018 Non-supervisor 19 31 37 11 2 0 0 50 13 239
2017 Supervisor 6 24 52 11 7 0 0 30 18 116
2017 Non-supervisor 13 38 36 10 2 1 0 51 13 235

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 7 29 42 18 5 0 0 23 35 134
2020 Non-supervisor 5 13 38 32 12 0 0 44 18 258
2019 Supervisor 3 19 47 20 11 0 0 31 22 135
2019 Non-supervisor 6 10 33 31 19 0 0 51 15 252
2018 Supervisor 6 17 45 23 9 0 0 32 23 115
2018 Non-supervisor 3 14 39 25 19 0 0 44 17 239
2017 Supervisor 4 18 47 24 6 0 0 31 23 116
2017 Non-supervisor 4 13 37 31 14 0 0 45 17 235
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 22 62 16 0 74 26 134
2020 Non-supervisor 31 60 8 1 66 34 259

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 51 49 29
2020 Non-supervisor 50 50 80

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 46 23 10 8 5 0 8 75 15 134
2020 Non-supervisor 52 16 12 7 5 1 8 73 13 259
2019 Supervisor 41 20 10 13 8 1 8 67 23 134
2019 Non-supervisor 43 17 16 8 7 1 7 66 16 250
2018 Supervisor 38 16 12 11 13 3 7 60 27 117
2018 Non-supervisor 38 12 16 12 11 1 10 56 26 240

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 23 35 13 7 22 0 0 58 29 29
2020 Non-supervisor 22 25 20 17 5 1 9 52 25 80

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 10 13 17 18 25 3 14 28 51 29
2020 Non-supervisor 17 17 16 21 23 0 7 37 46 80
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