2020 Public Service Employee Survey Results by Theme for Canadian Radio-television and TeleCommunications Commission by Question 115. What is your gender?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 45 37 11 4 2 1 0 82 6 178
2020 Female gender 51 33 10 5 1 0 0 84 6 205
2019 Male gender 47 38 4 7 4 0 0 85 11 183
2019 Female gender 46 38 7 5 4 0 0 84 9 203
2018 Male gender 37 45 8 7 3 0 0 82 10 153
2018 Female gender 46 36 9 5 4 0 0 82 9 193
2017 Male gender 31 49 13 6 1 0 0 80 7 164
2017 Female gender 37 45 7 7 4 1 0 82 11 179
2014 Male gender 37 42 11 8 4 0 0 78 11 143
2014 Female gender 41 39 13 4 3 0 0 79 7 174

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 44 32 12 6 5 1 0 77 11 179
2020 Female gender 49 33 7 9 1 0 0 82 10 204
2019 Male gender 45 30 11 9 5 0 0 75 15 181
2019 Female gender 45 35 8 9 4 0 0 79 13 204
2018 Male gender 28 48 13 9 2 0 0 76 11 155
2018 Female gender 46 32 12 6 5 0 0 78 11 190
2017 Male gender 34 44 12 6 4 0 0 77 10 164
2017 Female gender 38 37 12 7 6 0 0 75 12 181

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 51 36 8 2 2 0 0 88 4 179
2020 Female gender 60 30 9 2 0 0 0 90 2 202
2019 Male gender 59 32 4 3 2 0 0 91 5 180
2019 Female gender 58 31 7 2 2 0 0 89 4 203
2018 Male gender 47 43 7 1 2 0 0 90 3 154
2018 Female gender 57 33 6 3 1 0 0 89 4 190
2017 Male gender 47 42 7 4 0 0 0 89 4 163
2017 Female gender 54 34 7 2 2 0 0 88 5 181
2014 Male gender 58 30 6 5 1 0 0 88 6 143
2014 Female gender 57 32 10 1 0 0 0 89 1 174

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 51 34 9 3 3 0 0 85 6 179
2020 Female gender 50 38 9 3 0 0 0 88 3 205
2019 Male gender 55 31 8 5 1 0 0 86 7 183
2019 Female gender 54 34 6 4 2 0 0 88 6 204
2018 Male gender 40 45 8 4 2 0 0 85 6 154
2018 Female gender 51 34 8 6 1 0 0 85 7 191
2017 Male gender 44 40 11 5 1 0 0 84 6 163
2017 Female gender 42 44 5 4 5 0 0 86 9 180
2014 Male gender 40 38 13 4 5 0 0 78 9 143
2014 Female gender 49 35 10 3 2 0 0 84 6 173

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 61 24 9 2 3 0 0 85 6 179
2020 Female gender 63 26 8 1 1 0 0 89 2 204
2019 Male gender 63 25 6 3 3 1 0 88 7 181
2019 Female gender 58 29 8 1 3 0 1 87 4 202
2018 Male gender 57 28 10 3 1 1 0 85 5 154
2018 Female gender 61 24 10 2 2 1 0 85 4 192
2017 Male gender 49 37 8 6 1 0 0 85 6 163
2017 Female gender 51 26 12 6 3 2 0 78 9 181
2014 Male gender 45 29 11 7 6 1 0 75 14 143
2014 Female gender 46 40 4 6 4 0 0 86 10 174

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 57 27 11 2 3 0 0 84 5 179
2020 Female gender 59 30 8 2 1 0 0 89 3 204
2019 Male gender 58 28 7 5 2 0 0 86 7 181
2019 Female gender 52 36 5 5 2 0 1 89 7 202
2018 Male gender 50 35 10 5 1 0 0 84 5 155
2018 Female gender 57 29 9 4 1 0 0 86 6 190
2017 Male gender 46 38 7 7 2 0 0 84 9 164
2017 Female gender 47 30 16 4 3 0 0 77 7 181
2014 Male gender 42 29 14 7 8 0 0 72 15 143
2014 Female gender 41 43 7 4 4 1 0 85 8 174

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 53 21 14 4 5 3 0 76 9 179
2020 Female gender 54 24 12 5 1 3 0 81 7 204
2019 Male gender 49 31 9 4 5 2 1 81 9 183
2019 Female gender 47 32 8 8 2 2 1 81 10 203
2018 Male gender 47 27 8 10 4 3 2 77 14 155
2018 Female gender 50 26 13 5 3 2 0 78 8 192
2017 Male gender 43 22 18 11 2 4 0 68 14 163
2017 Female gender 40 26 15 7 6 5 1 71 14 181
2014 Male gender 38 24 17 10 9 1 1 63 19 143
2014 Female gender 45 30 11 5 4 4 0 79 10 174
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 57 27 7 3 2 2 2 88 5 176
2020 Female gender 63 21 9 5 0 0 1 85 5 203
2019 Male gender 54 28 11 3 2 0 3 84 4 183
2019 Female gender 60 23 9 3 1 2 1 87 4 204

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 53 31 5 4 4 1 2 86 8 178
2020 Female gender 58 27 6 7 2 0 0 85 8 204
2019 Male gender 53 30 9 6 1 1 0 83 7 182
2019 Female gender 55 29 7 6 3 0 0 84 9 202
2018 Male gender 43 37 10 5 3 0 1 81 8 150
2018 Female gender 50 31 7 7 3 1 1 83 11 191
2017 Male gender 47 34 9 6 4 1 1 82 9 163
2017 Female gender 50 32 6 6 4 1 1 84 10 181
2014 Male gender 35 37 11 10 6 1 2 73 16 143
2014 Female gender 52 27 10 7 4 0 0 79 11 174

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 62 25 7 4 3 0 0 87 6 178
2020 Female gender 64 23 5 5 1 1 1 88 7 205
2019 Male gender 61 22 9 5 2 0 0 83 8 183
2019 Female gender 58 23 10 5 4 0 0 82 9 203
2018 Male gender 50 28 12 5 2 0 1 80 8 153
2018 Female gender 56 27 5 6 5 0 2 84 11 193
2017 Male gender 55 29 8 5 3 0 0 84 9 164
2017 Female gender 53 27 8 5 6 1 1 81 11 181
2014 Male gender 42 32 8 6 9 1 2 76 16 143
2014 Female gender 53 27 8 6 6 1 1 80 12 174

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 49 24 9 9 3 5 1 77 13 179
2020 Female gender 41 38 6 8 2 4 1 83 11 205
2019 Male gender 35 42 6 7 3 5 1 83 11 182
2019 Female gender 31 37 14 11 3 4 0 71 15 204
2018 Male gender 39 38 11 7 3 2 0 78 11 154
2018 Female gender 35 39 13 8 1 3 0 77 9 193
2017 Male gender 29 35 17 9 6 5 0 67 15 164
2017 Female gender 29 37 15 10 5 4 1 69 15 180
2014 Male gender 28 41 13 6 9 3 0 71 15 143
2014 Female gender 20 48 13 6 7 6 1 73 14 173

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 47 30 8 8 4 2 1 79 13 179
2020 Female gender 39 39 9 8 3 2 0 80 12 204
2019 Male gender 40 38 11 8 3 1 0 78 11 182
2019 Female gender 35 37 12 9 4 2 0 74 14 202
2018 Male gender 38 37 13 7 4 2 0 76 11 154
2018 Female gender 36 39 11 9 3 2 0 76 13 193
2017 Male gender 32 34 15 10 7 1 0 67 17 164
2017 Female gender 27 39 16 11 4 3 1 68 15 181
2014 Male gender 29 36 18 9 9 0 0 64 17 143
2014 Female gender 25 44 13 8 8 1 1 71 16 174

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 37 36 11 8 3 4 0 77 12 179
2020 Female gender 33 41 13 7 3 4 0 77 10 204
2019 Male gender 32 39 14 10 2 4 0 74 12 182
2019 Female gender 30 38 17 7 4 4 0 71 11 204
2018 Male gender 34 34 19 9 1 3 0 70 10 154
2018 Female gender 28 44 16 6 3 3 0 74 10 191
2017 Male gender 25 37 17 11 4 6 0 66 16 164
2017 Female gender 25 35 16 12 3 8 1 66 16 181
2014 Male gender 21 39 23 9 6 3 0 61 16 142
2014 Female gender 18 41 20 10 5 7 1 63 16 174

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 37 36 12 9 5 2 0 74 14 179
2020 Female gender 32 41 14 7 5 2 0 73 12 205
2019 Male gender 29 37 14 10 8 2 0 68 18 182
2019 Female gender 21 39 20 12 5 2 0 61 18 201
2018 Male gender 26 39 19 9 5 2 0 66 14 154
2018 Female gender 23 44 15 11 6 2 0 68 17 193
2017 Male gender 24 39 13 10 8 5 0 66 20 164
2017 Female gender 22 32 21 15 6 3 1 56 22 181
2014 Male gender 21 36 18 13 11 1 0 58 24 143
2014 Female gender 16 40 21 15 6 2 1 57 22 174
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 38 37 13 6 6 0 0 75 13 179
2020 Female gender 50 35 6 7 2 0 0 85 9 204
2019 Male gender 33 38 13 10 5 1 0 71 15 181
2019 Female gender 42 37 7 7 5 0 0 80 13 204
2018 Male gender 27 41 17 7 8 0 0 68 15 153
2018 Female gender 44 38 6 7 6 0 0 82 12 192
2017 Male gender 34 37 16 7 5 0 0 71 12 164
2017 Female gender 36 36 15 7 5 0 1 73 12 180
2014 Male gender 32 34 13 13 8 1 0 66 21 143
2014 Female gender 33 37 11 11 8 0 1 70 19 173

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 41 40 10 6 3 0 0 81 9 177
2020 Female gender 47 38 7 7 1 0 0 85 8 204
2019 Male gender 34 44 10 11 2 0 0 78 12 181
2019 Female gender 39 42 7 8 4 0 0 81 12 203
2018 Male gender 30 47 13 6 4 0 0 76 10 155
2018 Female gender 41 44 7 5 2 0 1 86 8 192
2017 Male gender 29 48 11 9 3 0 0 77 12 164
2017 Female gender 42 39 9 5 4 1 0 82 10 181

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 49 30 11 3 3 1 2 82 7 178
2020 Female gender 60 22 11 4 2 0 0 82 6 205
2019 Male gender 43 33 12 5 4 2 0 77 10 183
2019 Female gender 55 26 9 6 3 0 0 82 9 204
2018 Male gender 36 47 7 8 1 0 1 84 9 153
2018 Female gender 48 31 9 7 3 0 1 80 11 192
2017 Male gender 40 37 12 8 3 1 0 77 11 164
2017 Female gender 42 35 10 5 5 1 2 80 9 181
2014 Male gender 35 37 13 6 6 0 2 73 13 143
2014 Female gender 47 28 12 8 4 1 1 76 12 174

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 44 35 11 7 2 0 1 80 9 178
2020 Female gender 48 32 11 6 1 2 0 82 7 205
2019 Male gender 44 40 8 5 3 0 0 83 9 183
2019 Female gender 46 41 8 4 1 0 0 88 4 204
2018 Male gender 34 47 10 5 3 0 1 82 8 155
2018 Female gender 37 45 9 7 1 1 1 83 8 193
2017 Male gender 39 36 12 10 3 0 1 75 13 164
2017 Female gender 41 38 9 10 2 0 0 80 12 181
2014 Male gender 26 42 15 7 9 0 1 68 16 143
2014 Female gender 35 41 10 8 4 1 2 78 12 174

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 55 22 10 4 5 2 2 80 9 177
2020 Female gender 68 15 8 5 2 2 1 85 7 203

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 40 33 11 8 6 2 1 75 14 179
2020 Female gender 35 42 12 5 4 2 0 79 9 204
2019 Male gender 30 38 12 11 6 2 0 70 18 183
2019 Female gender 31 41 14 8 5 1 1 73 13 203
2018 Male gender 25 41 16 11 7 1 0 66 18 155
2018 Female gender 29 40 18 6 5 2 0 71 11 191
2017 Male gender 27 46 11 6 8 2 0 75 14 164
2017 Female gender 35 37 10 7 6 4 1 75 14 179
2014 Male gender 25 39 15 10 9 1 1 65 20 143
2014 Female gender 35 37 13 8 5 2 1 74 13 173

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 31 23 17 12 13 2 3 56 26 179
2020 Female gender 27 31 17 11 9 2 2 61 21 205
2019 Male gender 26 28 13 13 15 2 3 57 29 183
2019 Female gender 23 34 12 16 11 1 3 60 28 203
2018 Male gender 22 35 11 11 15 1 4 61 28 155
2018 Female gender 24 33 14 11 13 2 3 60 25 191
2017 Male gender 22 31 16 11 17 2 2 55 29 164
2017 Female gender 23 35 12 12 15 2 2 60 28 180
2014 Male gender 19 31 16 17 13 1 3 52 31 143
2014 Female gender 18 31 14 18 15 2 3 51 35 174

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 57 20 10 5 3 1 3 80 9 179
2020 Female gender 53 18 15 3 4 1 5 77 8 204
2019 Male gender 57 21 11 4 3 1 3 81 7 183
2019 Female gender 58 24 9 4 3 0 2 84 6 203

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 65 13 9 6 2 1 4 82 8 179
2020 Female gender 63 22 8 1 1 1 4 90 2 205
2019 Male gender 59 21 6 5 3 1 4 85 9 181
2019 Female gender 63 17 13 2 1 3 2 84 3 203

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 76 5 2 4 3 5 5 90 8 179
2020 Female gender 75 12 2 3 2 1 6 94 4 204
2019 Male gender 78 5 3 4 1 3 5 91 5 179
2019 Female gender 72 9 6 3 5 2 2 85 9 201

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 78 5 4 0 1 3 9 94 1 178
2020 Female gender 78 11 3 0 1 0 7 96 2 202
2019 Male gender 80 5 1 0 1 1 13 99 1 182
2019 Female gender 78 6 3 2 1 0 10 93 3 203

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 48 33 11 4 3 0 0 82 7 179
2020 Female gender 44 40 8 7 2 0 0 84 8 202
2019 Male gender 45 36 8 7 5 0 0 80 11 182
2019 Female gender 43 38 10 6 2 0 0 82 8 203
2018 Male gender 45 37 9 7 3 0 0 82 9 153
2018 Female gender 39 41 7 7 4 0 1 81 12 190
2017 Male gender 44 41 7 4 4 0 0 85 8 163
2017 Female gender 42 36 9 7 5 1 0 79 12 181
2014 Male gender 33 45 8 7 7 0 0 78 14 142
2014 Female gender 32 41 11 11 5 0 1 73 16 174

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 48 30 11 6 5 0 1 78 11 179
2020 Female gender 47 35 10 6 3 0 0 82 9 204
2019 Male gender 45 33 11 5 5 0 0 79 10 182
2019 Female gender 47 32 12 6 3 0 0 79 9 204
2018 Male gender 39 37 12 9 3 0 0 75 12 153
2018 Female gender 46 35 8 6 4 1 1 82 10 188
2017 Male gender 40 39 10 8 3 0 0 79 11 161
2017 Female gender 48 30 10 6 5 1 0 79 11 181
2014 Male gender 38 37 9 9 7 0 0 75 16 143
2014 Female gender 43 32 9 12 4 0 1 75 16 174

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 45 39 10 3 3 0 0 84 6 178
2020 Female gender 48 35 9 6 2 0 1 83 8 205
2019 Male gender 45 38 11 4 1 0 1 84 5 182
2019 Female gender 45 41 9 2 2 0 0 87 5 201
2018 Male gender 36 40 16 7 2 0 0 76 9 155
2018 Female gender 44 35 13 4 3 0 0 80 7 192
2017 Male gender 37 45 11 4 4 0 0 81 8 163
2017 Female gender 39 41 10 5 4 0 1 81 9 180
2014 Male gender 36 38 12 7 6 1 0 74 14 143
2014 Female gender 38 43 9 7 2 1 0 82 9 174

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 34 44 13 4 4 1 0 79 8 179
2020 Female gender 34 42 14 6 2 2 0 78 8 205
2019 Male gender 35 46 11 5 2 1 1 82 7 182
2019 Female gender 29 49 11 6 2 1 1 80 8 203
2018 Male gender 30 40 17 4 6 1 1 72 10 154
2018 Female gender 35 37 16 7 3 1 1 73 10 192
2017 Male gender 28 48 12 5 4 3 0 79 9 164
2017 Female gender 31 35 17 9 4 3 1 69 13 181

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 56 25 8 7 3 0 0 82 11 179
2020 Female gender 60 27 7 5 1 0 0 87 6 205
2019 Male gender 59 25 9 5 2 2 0 85 6 183
2019 Female gender 62 29 4 4 1 0 0 91 5 202
2018 Male gender 59 30 4 4 3 0 0 89 6 154
2018 Female gender 66 21 5 5 2 0 1 87 7 192
2017 Male gender 53 31 6 2 5 0 2 87 7 164
2017 Female gender 53 29 8 4 5 0 1 83 9 181
2014 Male gender 37 36 12 5 10 0 0 73 15 142
2014 Female gender 50 26 10 11 2 0 1 77 13 173

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 39 38 15 5 3 0 0 77 9 179
2020 Female gender 44 37 10 7 2 0 0 81 9 205
2019 Male gender 45 40 11 3 1 0 0 85 4 183
2019 Female gender 54 31 9 4 2 0 0 85 6 199
2018 Male gender 43 42 8 5 1 0 0 86 6 155
2018 Female gender 48 34 13 3 2 0 0 82 5 193
2017 Male gender 47 37 12 3 1 0 1 84 4 164
2017 Female gender 49 35 8 4 3 0 2 86 6 181
2014 Male gender 28 38 16 15 3 0 1 66 18 142
2014 Female gender 39 40 16 4 1 0 0 78 6 174

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 42 58 179
2020 Female gender 48 52 205

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 58 18 8 2 1 4 9 88 3 179
2020 Female gender 61 20 5 1 1 3 10 93 2 205

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Male gender 19 47 34 179
2020 Female gender 19 48 33 205
2019 Male gender 28 41 32 183
2019 Female gender 21 42 37 204
2018 Male gender 25 43 33 155
2018 Female gender 26 41 33 192
2017 Male gender 32 34 33 164
2017 Female gender 30 37 33 181
2014 Male gender 26 41 33 143
2014 Female gender 23 45 31 174

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Male gender 11 21 58 7 2 0 34
2020 Female gender 13 28 39 5 0 15 39
2019 Male gender 14 38 41 2 2 2 50
2019 Female gender 12 38 34 0 2 14 43
2018 Male gender 19 32 35 0 6 8 38
2018 Female gender 10 40 35 0 8 7 51
2017 Male gender 19 21 41 7 7 5 52
2017 Female gender 7 23 51 5 8 6 55
2014 Male gender 12 25 45 10 9999 8 38
2014 Female gender 27 28 36 2 9999 7 41
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 59 32 3 3 2 0 0 91 6 178
2020 Female gender 63 31 6 0 0 0 0 94 0 200
2019 Male gender 52 35 5 4 3 0 0 88 7 180
2019 Female gender 51 40 4 3 2 0 0 91 4 203
2018 Male gender 53 42 3 1 1 0 0 95 1 155
2018 Female gender 60 36 2 2 0 0 0 96 2 192
2017 Male gender 47 45 5 2 2 0 0 92 3 164
2017 Female gender 52 36 7 2 2 1 1 89 4 181
2014 Male gender 45 41 8 5 1 0 0 86 7 143
2014 Female gender 49 35 9 5 2 2 0 85 6 174

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 39 42 14 5 1 0 0 81 6 178
2020 Female gender 39 46 9 5 0 0 0 86 5 205
2019 Male gender 36 44 12 5 1 1 0 82 6 183
2019 Female gender 39 42 12 4 2 0 0 82 6 202
2018 Male gender 30 43 15 10 1 1 0 74 10 155
2018 Female gender 36 49 9 6 0 0 0 84 7 191
2017 Male gender 35 44 10 5 3 3 1 81 8 164
2017 Female gender 40 43 9 6 0 1 1 84 7 181
2014 Male gender 38 48 9 2 2 0 0 87 4 143
2014 Female gender 47 45 6 1 1 1 0 93 1 174

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 3 12 36 31 16 1 1 48 16 177
2020 Female gender 4 15 42 24 12 0 1 37 20 204
2019 Male gender 4 13 35 35 13 0 0 48 17 183
2019 Female gender 6 16 37 27 11 1 1 39 22 203
2018 Male gender 3 13 37 32 14 1 1 47 16 154
2018 Female gender 5 18 34 28 14 0 0 42 23 191
2017 Male gender 4 22 35 23 12 1 2 36 27 164
2017 Female gender 7 15 38 22 14 0 3 38 23 178
2014 Male gender 9 26 34 21 8 0 1 30 36 143
2014 Female gender 7 24 46 14 8 2 0 23 31 173

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 2 12 15 36 34 1 1 71 13 178
2020 Female gender 2 4 14 40 36 2 2 79 7 203
2019 Male gender 2 5 25 43 23 2 0 68 7 182
2019 Female gender 2 7 23 37 27 2 2 66 10 202
2018 Male gender 4 6 26 37 25 1 1 63 11 154
2018 Female gender 3 9 29 37 19 1 2 58 12 192
2017 Male gender 3 13 31 33 15 2 3 50 17 164
2017 Female gender 6 12 35 22 18 2 5 43 19 178
2014 Male gender 6 10 21 35 24 1 3 61 16 143
2014 Female gender 4 7 23 36 24 4 3 64 12 174

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 7 13 30 27 21 2 0 49 21 179
2020 Female gender 7 14 32 29 16 1 0 46 22 203
2019 Male gender 6 14 32 27 18 2 0 46 21 182
2019 Female gender 6 19 31 28 14 1 1 44 25 201
2018 Male gender 8 16 28 31 17 1 1 48 24 154
2018 Female gender 9 12 39 23 15 1 1 39 22 191
2017 Male gender 7 13 32 28 16 2 2 46 21 163
2017 Female gender 11 17 34 19 14 1 4 35 30 180
2014 Male gender 10 18 35 22 12 1 3 35 29 143
2014 Female gender 11 25 32 19 8 2 3 28 38 174

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 4 7 29 37 23 0 0 60 11 177
2020 Female gender 3 9 37 32 18 0 1 50 12 203
2019 Male gender 1 6 35 36 22 1 0 59 6 180
2019 Female gender 3 13 34 29 20 1 1 50 16 203
2018 Male gender 2 7 34 41 14 0 1 56 10 154
2018 Female gender 1 12 38 30 17 0 1 48 14 191
2017 Male gender 2 8 33 33 20 1 3 55 11 162
2017 Female gender 7 10 32 28 18 0 4 48 18 177
2014 Male gender 8 14 39 27 9 1 2 37 23 143
2014 Female gender 8 21 36 22 10 2 2 33 30 172

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 7 16 22 30 23 1 1 54 24 179
2020 Female gender 7 15 27 24 23 2 2 49 23 202
2019 Male gender 3 13 31 27 24 1 2 52 16 183
2019 Female gender 9 16 27 22 20 3 4 44 27 202
2018 Male gender 4 15 35 27 18 1 0 45 20 154
2018 Female gender 6 19 30 22 19 1 2 42 27 191
2017 Male gender 6 16 24 26 22 2 4 51 24 164
2017 Female gender 12 15 28 21 18 1 6 42 29 178
2014 Male gender 17 18 31 20 9 2 3 31 37 142
2014 Female gender 11 32 31 11 11 3 2 24 44 174

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 6 5 24 30 31 1 2 64 12 179
2020 Female gender 4 9 24 31 26 2 3 61 14 204
2019 Male gender 2 8 28 29 27 1 5 60 10 181
2019 Female gender 6 16 19 28 22 5 4 54 25 202
2018 Male gender 5 11 32 25 23 2 1 50 17 153
2018 Female gender 7 16 31 22 20 1 3 44 24 191
2017 Male gender 7 16 23 30 18 2 4 52 24 164
2017 Female gender 11 15 27 22 18 2 4 43 28 178
2014 Male gender 2 11 20 43 17 3 4 65 14 143
2014 Female gender 6 9 28 24 22 9 3 52 16 174

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 7 10 30 29 21 3 1 52 17 179
2020 Female gender 4 12 35 25 21 3 1 47 16 203
2019 Male gender 4 10 26 36 19 2 2 58 15 183
2019 Female gender 5 14 34 26 16 1 3 45 20 203
2018 Male gender 5 16 34 28 15 2 0 44 21 153
2018 Female gender 4 8 42 28 16 1 1 45 12 192
2017 Male gender 8 11 34 26 17 2 2 44 20 164
2017 Female gender 7 16 34 22 15 3 4 39 24 180
2014 Male gender 10 16 36 27 9 1 2 37 26 143
2014 Female gender 10 14 40 18 11 4 3 31 26 174

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 5 11 33 29 21 1 0 51 16 178
2020 Female gender 3 13 35 28 20 1 1 48 16 204
2019 Male gender 3 13 23 34 24 1 2 60 17 183
2019 Female gender 2 8 30 34 24 0 2 59 10 202

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 32 42 15 8 2 1 0 75 10 179
2020 Female gender 31 48 11 7 1 1 0 80 9 203
2019 Male gender 23 44 18 9 3 3 0 69 12 182
2019 Female gender 20 43 22 8 4 3 0 64 13 203

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 56 25 7 4 6 1 0 82 10 177
2020 Female gender 58 28 7 4 3 0 0 86 7 205
2019 Male gender 55 25 8 7 4 1 0 81 11 182
2019 Female gender 48 32 9 8 4 0 0 79 12 203
2018 Male gender 48 27 8 12 4 1 0 76 16 153
2018 Female gender 49 32 8 8 3 1 0 81 10 192
2017 Male gender 49 30 7 8 4 1 0 80 13 164
2017 Female gender 50 27 6 6 7 4 0 81 13 180
2014 Male gender 39 33 7 13 7 1 1 73 20 142
2014 Female gender 49 25 9 9 9 0 0 73 18 174

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 62 27 8 1 2 0 0 89 3 177
2020 Female gender 57 33 5 4 0 0 0 90 5 205
2019 Male gender 58 30 6 4 2 0 0 88 6 183
2019 Female gender 50 38 7 4 1 0 0 88 5 203
2018 Male gender 55 31 6 7 1 0 0 86 8 154
2018 Female gender 48 37 9 5 0 0 0 85 6 193
2017 Male gender 55 33 6 3 3 0 0 88 6 164
2017 Female gender 49 33 8 6 2 2 0 84 8 181
2014 Male gender 45 39 6 7 3 0 0 84 10 143
2014 Female gender 43 37 6 8 5 1 0 81 13 174

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 54 32 8 2 3 1 0 87 5 179
2020 Female gender 55 34 7 3 1 0 1 90 3 204
2019 Male gender 55 33 6 3 3 0 0 88 6 183
2019 Female gender 47 37 9 5 1 0 0 85 6 204
2018 Male gender 47 37 8 6 2 0 0 84 8 154
2018 Female gender 42 45 7 3 2 0 0 87 5 192

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 44 34 12 5 2 2 1 80 7 178
2020 Female gender 38 44 11 5 2 1 0 83 6 204
2019 Male gender 42 38 11 3 1 5 1 84 5 179
2019 Female gender 34 44 12 6 3 1 0 79 9 201
2018 Male gender 41 42 8 6 2 2 0 84 8 154
2018 Female gender 46 38 7 6 2 0 0 85 8 192
2017 Male gender 41 42 11 5 1 1 0 83 6 164
2017 Female gender 43 39 8 6 2 2 0 84 8 181
2014 Male gender 45 37 8 5 5 1 0 82 10 143
2014 Female gender 42 39 10 2 4 3 0 83 7 174

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 42 31 11 4 3 8 1 80 8 179
2020 Female gender 42 37 11 8 1 1 0 80 9 205
2019 Male gender 40 38 12 5 0 5 1 82 5 183
2019 Female gender 37 41 11 5 4 2 1 80 9 201
2018 Male gender 36 37 14 6 1 7 0 78 7 155
2018 Female gender 44 38 11 5 2 0 0 82 7 193
2017 Male gender 36 39 12 2 3 7 0 81 6 164
2017 Female gender 41 38 9 5 4 3 1 81 9 181
2014 Male gender 46 37 5 3 4 3 1 87 8 143
2014 Female gender 50 38 5 3 2 3 0 90 5 174

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 60 26 6 6 2 0 0 87 7 178
2020 Female gender 62 32 3 2 1 0 0 94 3 204
2019 Male gender 63 24 9 4 0 0 0 88 4 180
2019 Female gender 56 35 5 2 2 0 1 92 3 202
2018 Male gender 53 37 7 2 1 0 0 91 3 154
2018 Female gender 58 34 4 2 1 0 0 93 3 192
2017 Male gender 55 34 5 4 2 0 0 89 6 164
2017 Female gender 51 35 6 5 2 1 0 87 7 181
2014 Male gender 48 37 4 4 6 0 0 85 10 143
2014 Female gender 49 39 3 4 4 1 0 89 8 173

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 53 20 10 3 4 6 5 81 8 179
2020 Female gender 49 27 13 3 1 5 2 82 5 203

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 37 32 14 4 4 8 1 75 9 179
2020 Female gender 38 37 14 5 1 5 0 79 6 205

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 45 31 6 4 5 7 3 83 10 179
2020 Female gender 47 30 12 6 1 3 1 80 8 202

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 31 26 16 5 5 11 6 68 13 179
2020 Female gender 28 34 20 4 3 7 4 69 8 203
2019 Male gender 31 30 19 6 3 6 4 68 10 183
2019 Female gender 26 27 22 11 3 5 5 59 15 201
2018 Male gender 30 29 17 9 3 8 3 66 14 154
2018 Female gender 24 40 11 10 6 6 2 70 17 193
2017 Male gender 33 33 12 8 5 6 2 73 14 164
2017 Female gender 28 32 14 9 6 7 4 68 17 180
2014 Male gender 25 30 16 9 7 8 5 63 19 143
2014 Female gender 26 32 15 6 10 5 6 65 18 174

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 36 35 15 8 4 2 0 73 12 179
2020 Female gender 37 34 14 6 3 4 1 76 10 205
2019 Male gender 37 29 16 9 4 4 1 69 14 182
2019 Female gender 32 33 14 14 5 1 1 66 20 203
2018 Male gender 30 38 20 7 2 3 1 70 10 155
2018 Female gender 31 39 10 13 4 3 1 73 17 192
2017 Male gender 31 41 13 8 4 3 1 75 12 164
2017 Female gender 36 31 11 11 6 4 1 71 18 181
2014 Male gender 41 28 11 8 11 1 0 70 19 143
2014 Female gender 36 40 9 6 3 5 0 80 10 174

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 41 36 15 4 2 1 1 77 7 179
2020 Female gender 38 40 13 5 1 3 0 81 6 204
2019 Male gender 40 32 19 4 1 3 1 75 5 182
2019 Female gender 31 38 18 10 2 1 0 70 12 201
2018 Male gender 29 46 17 5 1 2 1 77 6 153
2018 Female gender 26 48 16 8 2 0 0 74 10 191

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 31 20 18 4 12 13 2 60 18 179
2020 Female gender 20 24 16 14 10 13 4 52 29 203
2019 Male gender 23 16 24 10 7 16 3 49 21 182
2019 Female gender 17 21 23 17 12 7 3 43 32 202
2018 Male gender 15 19 18 16 6 19 7 46 29 155
2018 Female gender 16 22 21 14 13 11 4 44 31 192
2017 Male gender 14 28 20 11 9 15 2 50 25 164
2017 Female gender 17 20 14 14 17 15 3 45 38 181
2014 Male gender 16 16 18 14 16 16 3 40 37 143
2014 Female gender 11 17 22 14 15 17 4 35 38 174

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 46 41 4 8 2 0 0 86 9 179
2020 Female gender 53 40 1 6 0 0 0 93 6 204

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 37 42 8 11 2 0 1 80 12 179
2020 Female gender 50 32 11 4 2 0 1 82 6 204
2019 Male gender 47 39 6 5 3 0 0 87 8 181
2019 Female gender 49 34 5 10 1 0 0 84 11 202
2017 Male gender 46 33 7 10 4 0 0 79 13 164
2017 Female gender 48 31 6 8 7 0 0 80 14 181
2014 Male gender 45 32 9 9 5 0 0 77 14 143
2014 Female gender 47 34 5 11 4 0 0 81 15 174

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 52 33 7 6 2 0 0 85 8 175
2020 Female gender 54 32 9 3 1 0 1 87 4 203
2019 Male gender 54 36 6 3 1 0 0 90 4 181
2019 Female gender 47 36 10 5 2 0 0 83 7 203
2017 Male gender 59 26 9 3 1 1 0 86 5 164
2017 Female gender 54 34 5 4 3 0 0 88 7 181
2014 Male gender 46 34 10 8 2 0 0 81 9 143
2014 Female gender 45 41 9 3 1 1 0 87 4 174

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 72 18 4 3 2 1 0 91 5 179
2020 Female gender 72 20 3 4 0 0 0 93 4 204
2017 Male gender 65 22 6 4 1 2 0 89 5 164
2017 Female gender 64 26 4 5 1 1 0 90 6 179
2014 Male gender 68 21 4 5 0 1 0 90 5 143
2014 Female gender 67 23 3 4 2 1 0 91 6 174

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 53 28 12 4 2 0 1 81 7 179
2020 Female gender 52 25 17 5 1 0 0 78 6 204
2019 Male gender 47 32 13 6 1 2 1 80 7 183
2019 Female gender 47 35 11 3 1 2 0 84 4 202

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 11 89 179
2020 Female gender 12 88 205
2019 Male gender 8 92 183
2019 Female gender 15 85 204
2018 Male gender 10 90 152
2018 Female gender 14 86 193

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 63 37 19
2020 Female gender 55 45 24
2019 Male gender 64 36 14
2019 Female gender 68 32 31
2018 Male gender 35 65 15
2018 Female gender 40 60 27

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 47 53 19
2020 Female gender 48 52 24
2019 Male gender 44 56 14
2019 Female gender 55 45 31

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 0 100 19
2020 Female gender 0 100 24
2019 Male gender 0 100 14
2019 Female gender 0 100 31
2018 Male gender 0 100 15
2018 Female gender 0 100 27

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 0 100 19
2020 Female gender 0 100 24
2019 Male gender 0 100 14
2019 Female gender 0 100 31

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 0 100 19
2020 Female gender 0 100 24
2018 Male gender 0 100 15
2018 Female gender 0 100 27

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 48 52 19
2020 Female gender 24 76 24
2018 Male gender 33 67 15
2018 Female gender 41 59 27

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 43 57 19
2020 Female gender 29 71 24
2018 Male gender 39 61 15
2018 Female gender 57 43 27

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 46 54 19
2020 Female gender 50 50 24
2018 Male gender 60 40 15
2018 Female gender 57 43 27

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 37 63 19
2020 Female gender 37 63 24
2019 Male gender 58 42 14
2019 Female gender 37 63 31
2018 Male gender 60 40 15
2018 Female gender 45 55 27

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 41 59 19
2020 Female gender 38 62 24
2018 Male gender 45 55 15
2018 Female gender 18 82 27

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 68 32 19
2020 Female gender 49 51 24
2019 Male gender 50 50 14
2019 Female gender 60 40 31
2018 Male gender 67 33 15
2018 Female gender 74 26 27

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 46 54 19
2020 Female gender 33 67 24
2019 Male gender 50 50 14
2019 Female gender 32 68 31

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 0 100 19
2020 Female gender 0 100 24
2019 Male gender 0 100 14
2019 Female gender 0 100 31
2018 Male gender 0 100 15
2018 Female gender 0 100 27

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 0 100 19
2020 Female gender 0 100 24
2019 Male gender 0 100 14
2019 Female gender 20 80 31

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 31 69 19
2020 Female gender 42 58 24

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 33 67 15
2018 Female gender 22 78 27

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 69 31 19
2020 Female gender 79 21 24
2019 Male gender 66 34 14
2019 Female gender 77 23 31
2018 Male gender 34 66 15
2018 Female gender 49 51 27

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 26 74 19
2020 Female gender 30 70 24

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 0 100 14
2019 Female gender 0 100 31
2018 Male gender 0 100 15
2018 Female gender 0 100 27

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 53 47 15
2018 Female gender 33 67 27

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 57 43 14
2019 Female gender 43 57 31
2018 Male gender 67 33 15
2018 Female gender 32 68 27

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 64 36 14
2019 Female gender 62 38 31

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 57 43 14
2019 Female gender 51 49 31

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 0 100 14
2019 Female gender 0 100 31

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 23 12 18 6 4 30 7 56 15 179
2020 Female gender 19 19 18 4 4 29 7 59 13 205
2019 Male gender 17 14 16 7 1 38 7 55 15 182
2019 Female gender 14 19 21 7 7 26 7 49 21 203
2018 Male gender 21 12 20 5 1 33 8 56 11 153
2018 Female gender 16 17 18 6 5 31 8 54 17 192
2017 Male gender 13 23 18 2 5 30 10 59 12 164
2017 Female gender 13 20 15 8 6 29 9 53 22 181
2014 Male gender 17 14 15 3 9 37 5 53 20 143
2014 Female gender 10 15 18 5 6 38 9 46 19 174

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 37 25 17 5 3 12 1 72 9 179
2020 Female gender 34 32 19 4 2 9 0 72 7 205
2019 Male gender 35 32 15 4 1 13 1 77 5 183
2019 Female gender 29 28 19 8 5 10 1 64 15 204
2018 Male gender 30 39 18 4 1 8 0 76 5 153
2018 Female gender 29 38 17 5 3 8 0 73 9 192
2017 Male gender 26 36 15 5 5 11 2 71 12 164
2017 Female gender 28 33 16 8 6 9 0 67 15 180
2014 Male gender 22 32 17 2 9 17 1 66 13 142
2014 Female gender 22 29 18 3 5 23 1 66 11 174

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 7 93 179
2020 Female gender 5 95 205
2019 Male gender 5 95 183
2019 Female gender 8 92 204
2018 Male gender 3 97 155
2018 Female gender 9 91 190

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 0 100 10
2019 Female gender 0 100 16

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 0 100 13
2020 Female gender 0 100 10
2019 Male gender 0 100 10
2019 Female gender 0 100 16

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 0 100 13
2020 Female gender 0 100 10

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 0 100 13
2020 Female gender 0 100 10

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 0 100 13
2020 Female gender 0 100 10

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 0 100 13
2020 Female gender 0 100 10
2019 Male gender 0 100 10
2019 Female gender 0 100 16

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 0 100 13
2020 Female gender 0 100 10
2019 Male gender 0 100 10
2019 Female gender 0 100 16

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 0 100 13
2020 Female gender 0 100 10

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 0 100 10
2019 Female gender 0 100 16

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 0 100 10
2019 Female gender 0 100 16

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 0 100 10
2019 Female gender 0 100 16

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 0 100 13
2020 Female gender 0 100 10
2019 Male gender 0 100 10
2019 Female gender 0 100 16

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 0 100 10
2019 Female gender 0 100 15

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 0 100 10
2019 Female gender 0 100 15

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 0 100 10
2019 Female gender 0 100 15

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 0 100 10
2019 Female gender 0 100 15

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 0 100 10
2019 Female gender 0 100 15

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 25 14 16 4 3 33 5 62 12 178
2020 Female gender 19 18 18 4 3 32 5 60 11 205
2019 Male gender 18 10 15 5 0 44 8 59 11 182
2019 Female gender 14 15 19 5 4 33 9 52 16 202
2018 Male gender 21 16 17 3 1 36 6 64 7 152
2018 Female gender 18 16 19 3 3 33 8 57 10 193
2017 Male gender 14 17 17 3 4 38 7 57 12 163
2017 Female gender 17 16 12 2 5 40 8 64 12 179
2014 Male gender 14 16 18 4 2 40 5 56 11 143
2014 Female gender 11 16 12 1 3 49 8 62 10 174

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 39 28 14 4 2 11 2 77 7 179
2020 Female gender 34 32 17 5 2 9 0 72 8 205
2019 Male gender 35 26 18 5 0 14 2 73 6 183
2019 Female gender 28 30 21 5 3 11 3 66 9 203
2018 Male gender 33 36 18 2 1 10 1 77 3 154
2018 Female gender 31 31 19 4 3 12 0 71 8 193
2017 Male gender 32 30 17 2 4 14 1 73 7 163
2017 Female gender 28 34 14 5 3 14 2 74 9 181
2014 Male gender 28 26 18 5 2 20 1 68 8 143
2014 Female gender 24 31 11 2 3 27 2 77 8 172

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 6 94 179
2020 Female gender 7 93 203

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 7 93 179
2020 Female gender 11 89 202
2019 Male gender 9 91 183
2019 Female gender 20 80 203
2017 Male gender 17 83 164
2017 Female gender 19 81 179
2014 Male gender 13 87 143
2014 Female gender 13 87 174

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 51 49 12
2020 Female gender 50 50 23

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 82 18 12
2020 Female gender 92 8 23
2019 Male gender 66 34 17
2019 Female gender 83 17 40
2017 Male gender 82 18 28
2017 Female gender 82 18 36
2014 Male gender 54 46 16
2014 Female gender 83 17 24

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 42 39 10 10 0 0 0 81 10 10
2020 Female gender 54 36 5 5 0 0 0 90 5 21
2019 Male gender 57 17 9 9 0 9 0 81 10 11
2019 Female gender 59 31 3 7 0 0 0 90 7 32
2017 Male gender 62 17 9 13 0 0 0 79 13 23
2017 Female gender 54 30 10 7 0 0 0 84 7 30
2014 Male gender 45 55 0 0 0 0 0 100 0 10
2014 Female gender 61 30 10 0 0 0 0 90 0 20

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 52 26 11 4 2 3 3 83 6 179
2020 Female gender 59 28 8 2 2 0 2 89 4 203
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 44 30 14 6 2 3 1 77 9 179
2020 Female gender 41 35 13 6 4 1 0 78 9 204

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 51 34 10 6 0 0 0 84 6 179
2020 Female gender 51 35 8 4 1 0 1 87 6 205

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 43 37 14 3 2 1 0 81 6 178
2020 Female gender 47 37 8 5 2 0 1 84 7 205

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 41 40 10 6 1 1 2 83 6 177
2020 Female gender 46 34 8 6 1 2 2 84 7 203

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 53 31 9 2 2 2 2 88 4 178
2020 Female gender 59 28 7 3 1 0 2 89 4 205

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 85 10 4 1 0 0 1 95 1 179
2020 Female gender 75 21 2 1 0 1 1 97 1 204

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 61 27 11 1 0 1 0 89 1 179
2020 Female gender 65 29 3 2 0 0 1 95 2 205

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 55 23 12 6 3 1 0 79 9 178
2020 Female gender 62 24 4 7 2 0 0 87 9 205

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 70 20 5 1 3 1 0 91 4 179
2020 Female gender 66 27 5 1 1 0 1 94 2 204

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 100 0 63
2020 Female gender 100 0 70

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 21 33 17 17 12 0 0 54 29 63
2020 Female gender 23 22 24 20 8 1 1 46 30 70

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 47 37 10 2 2 3 0 86 4 179
2020 Female gender 52 36 8 2 1 1 0 89 3 204
2019 Male gender 35 43 15 4 0 3 0 80 4 183
2019 Female gender 36 41 14 2 5 1 0 79 7 204
2018 Male gender 37 42 14 5 1 1 0 80 6 155
2018 Female gender 43 40 10 5 2 0 0 83 7 192
2017 Male gender 34 46 11 6 2 2 0 81 8 164
2017 Female gender 34 46 8 5 3 3 1 83 8 181

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 45 26 12 9 6 1 0 72 16 178
2020 Female gender 49 26 9 10 5 0 0 76 15 204

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 54 26 10 2 4 3 1 83 6 177
2020 Female gender 61 26 6 4 1 1 0 89 6 205

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 41 35 11 7 4 2 1 78 11 178
2020 Female gender 44 33 15 5 2 1 0 77 8 205
2019 Male gender 40 37 16 5 1 2 0 78 6 183
2019 Female gender 34 41 11 9 5 0 0 75 14 204
2018 Male gender 34 42 20 2 1 1 0 77 3 155
2018 Female gender 34 38 16 6 5 0 0 72 12 193
2017 Male gender 32 41 18 4 4 1 0 73 8 164
2017 Female gender 21 44 19 8 5 2 0 67 14 181

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 25 50 15 6 3 0 0 75 9 63
2020 Female gender 34 41 14 11 0 0 0 75 11 70
2019 Male gender 23 42 19 12 0 2 2 67 13 59
2019 Female gender 22 49 14 11 0 3 1 74 12 73

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 52 24 7 5 10 0 3 78 15 178
2020 Female gender 47 19 14 11 6 0 2 68 18 205

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 45 29 17 6 3 0 0 74 9 179
2020 Female gender 42 29 20 6 3 0 0 71 8 205
2019 Male gender 32 29 19 10 10 0 1 61 20 183
2019 Female gender 30 31 20 9 8 0 1 63 17 203
2018 Male gender 23 24 22 11 19 0 1 47 30 155
2018 Female gender 29 25 22 10 12 0 2 55 23 192
2017 Male gender 21 23 23 13 19 0 1 45 33 164
2017 Female gender 21 20 19 17 20 0 2 42 38 181

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 21 29 27 15 8 0 0 50 23 178
2020 Female gender 18 29 32 12 8 0 0 48 20 204
2019 Male gender 27 33 23 10 4 1 1 61 15 182
2019 Female gender 24 33 27 11 4 0 2 58 15 203
2018 Male gender 13 43 30 7 7 0 1 56 14 155
2018 Female gender 23 27 31 15 3 0 0 51 18 192
2017 Male gender 16 30 34 13 6 0 1 47 19 163
2017 Female gender 20 29 27 15 6 0 3 50 21 179

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 34 27 23 9 6 1 0 61 16 179
2020 Female gender 26 36 23 8 4 0 2 64 13 204
2019 Male gender 38 30 23 4 3 0 2 69 7 182
2019 Female gender 33 30 20 10 4 0 2 65 15 201
2018 Male gender 24 42 24 6 5 0 1 66 10 154
2018 Female gender 24 34 29 10 2 0 1 60 11 191
2017 Male gender 20 46 22 5 7 0 1 66 11 164
2017 Female gender 23 29 23 12 10 0 3 53 23 180

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 28 23 21 14 12 1 1 52 26 178
2020 Female gender 30 30 20 10 8 0 1 61 19 205
2019 Male gender 31 27 22 11 7 1 1 60 18 183
2019 Female gender 23 31 20 15 9 1 1 55 25 203
2018 Male gender 14 30 30 17 7 1 1 45 25 154
2018 Female gender 22 28 26 14 10 0 0 50 24 192
2017 Male gender 18 32 24 15 7 1 3 52 23 164
2017 Female gender 22 26 22 16 11 0 4 50 28 180

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 52 26 12 6 3 0 0 78 9 179
2020 Female gender 42 28 18 6 3 0 3 72 9 203
2019 Male gender 60 25 8 4 0 0 3 87 4 182
2019 Female gender 54 29 7 2 3 0 6 87 5 202
2018 Male gender 49 35 12 1 1 0 3 86 2 155
2018 Female gender 53 26 12 2 1 1 4 84 3 191
2017 Male gender 45 30 16 2 0 1 7 81 2 164
2017 Female gender 45 25 14 3 2 0 11 78 6 180

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 38 28 18 10 7 0 0 65 17 178
2020 Female gender 31 31 23 10 5 0 1 62 15 203
2019 Male gender 45 28 17 7 3 0 0 73 10 181
2019 Female gender 46 23 15 9 6 0 2 70 15 204
2018 Male gender 38 36 17 5 4 0 1 75 9 154
2018 Female gender 39 29 16 11 5 0 1 68 16 193
2017 Male gender 32 38 18 8 3 0 1 71 11 163
2017 Female gender 28 32 21 9 8 0 1 62 17 178

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 37 24 13 13 8 1 5 65 22 179
2020 Female gender 30 27 19 15 6 0 3 59 22 205

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 46 27 17 6 3 1 0 74 10 179
2020 Female gender 38 35 17 7 0 2 1 75 7 205
2019 Male gender 40 36 16 6 2 1 0 77 8 181
2019 Female gender 39 34 20 4 2 0 1 74 6 203
2018 Male gender 32 37 17 7 4 0 2 71 11 154
2018 Female gender 34 38 16 7 4 1 1 73 11 193
2017 Male gender 27 40 21 6 5 1 1 68 11 162
2017 Female gender 32 29 25 7 5 1 2 62 13 178

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 35 33 20 8 4 0 0 68 12 177
2020 Female gender 30 42 18 5 2 1 2 74 8 203
2019 Male gender 33 42 15 6 3 0 1 76 9 179
2019 Female gender 36 38 17 7 1 0 1 74 8 203
2018 Male gender 30 39 20 7 2 0 1 70 9 152
2018 Female gender 34 37 19 7 1 1 2 73 8 192
2017 Male gender 24 38 22 11 4 1 1 63 15 163
2017 Female gender 24 38 25 9 2 0 3 64 11 177

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 43 28 17 7 5 0 0 71 12 179
2020 Female gender 40 36 11 8 4 0 1 77 12 201
2019 Male gender 39 35 14 9 2 0 1 74 11 181
2019 Female gender 41 30 14 7 6 0 1 72 14 203
2018 Male gender 35 38 16 5 4 0 1 74 10 154
2018 Female gender 38 31 19 7 3 0 1 70 11 191
2017 Male gender 30 34 19 9 6 0 1 65 16 163
2017 Female gender 34 30 19 8 5 1 3 67 13 178

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 53 23 10 7 7 0 0 76 14 177
2020 Female gender 54 29 6 6 4 0 1 84 10 205
2019 Male gender 53 21 15 6 5 0 1 74 11 179
2019 Female gender 51 26 11 5 6 0 1 78 11 202

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 32 29 21 10 7 0 1 62 17 179
2020 Female gender 27 36 21 10 5 0 0 63 16 205

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 30 43 16 7 2 0 1 74 10 178
2020 Female gender 37 37 14 8 3 0 2 75 11 203
2019 Male gender 48 29 14 5 3 0 1 77 9 180
2019 Female gender 44 34 12 7 2 0 1 79 9 201
2018 Male gender 37 34 17 6 4 0 1 73 10 153
2018 Female gender 35 35 23 3 1 1 1 72 4 192
2017 Male gender 29 40 21 7 2 1 0 70 9 163
2017 Female gender 33 34 20 6 3 1 3 70 10 178

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 60 24 6 4 4 0 2 85 8 178
2020 Female gender 52 28 14 3 1 0 1 81 4 203
2019 Male gender 62 21 10 2 3 0 2 85 5 180
2019 Female gender 54 25 11 3 5 0 2 81 8 200
2018 Male gender 58 19 13 4 2 1 3 81 6 154
2018 Female gender 54 22 16 4 2 0 2 77 6 191
2017 Male gender 65 23 8 1 2 0 0 88 3 164
2017 Female gender 53 21 9 10 3 0 4 77 13 180

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 39 33 16 8 4 0 0 72 12 176
2020 Female gender 44 30 15 7 3 0 1 75 10 204

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 80 8 4 0 1 0 7 95 1 179
2020 Female gender 72 13 7 1 1 0 6 90 2 203
2019 Male gender 81 8 0 1 0 0 10 99 1 180
2019 Female gender 73 10 2 1 3 0 10 93 4 202
2018 Male gender 79 12 2 1 2 1 4 95 3 153
2018 Female gender 75 12 6 1 0 0 7 93 1 193

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 76 8 5 4 3 0 4 88 7 179
2020 Female gender 74 12 6 2 2 0 3 89 5 202
2019 Male gender 78 8 5 4 2 2 1 88 7 183
2019 Female gender 65 14 9 2 6 0 2 82 9 203
2018 Male gender 78 8 7 1 3 1 3 89 4 154
2018 Female gender 65 17 7 2 4 0 4 86 7 191
2017 Male gender 83 8 3 3 2 1 1 92 5 163
2017 Female gender 59 20 5 5 5 2 5 84 10 180

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 65 19 9 3 2 1 2 86 5 178
2020 Female gender 68 20 6 4 1 0 2 90 4 205
2019 Male gender 60 21 12 5 2 1 1 82 7 182
2019 Female gender 54 31 7 4 2 0 1 87 6 203
2018 Male gender 52 28 15 1 3 0 1 81 3 153
2018 Female gender 48 25 17 5 4 0 2 74 9 191
2017 Male gender 54 26 15 2 3 0 1 81 4 163
2017 Female gender 50 27 12 2 3 2 3 81 6 179

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 67 14 9 2 5 1 2 83 8 177
2020 Female gender 70 15 4 5 3 1 2 88 8 204
2019 Male gender 66 18 8 5 2 1 1 85 7 180
2019 Female gender 58 20 8 7 6 0 1 79 13 198
2018 Male gender 55 25 11 3 4 0 2 81 7 154
2018 Female gender 53 17 15 7 5 0 3 72 12 192
2017 Male gender 62 20 9 4 4 0 1 83 8 163
2017 Female gender 58 19 7 6 5 2 3 80 12 178

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 63 14 4 1 2 1 15 92 3 179
2020 Female gender 62 13 3 3 1 0 19 93 4 204
2019 Male gender 60 16 6 2 1 2 14 90 3 181
2019 Female gender 51 16 6 2 1 0 25 89 3 201
2018 Male gender 51 19 4 2 1 0 23 91 4 150
2018 Female gender 53 14 6 2 1 0 25 89 3 192
2017 Male gender 54 16 10 1 1 0 18 85 3 163
2017 Female gender 47 12 6 3 1 2 29 85 6 180

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 73 16 5 0 2 0 5 93 2 179
2020 Female gender 73 17 4 0 0 0 6 95 0 205
2019 Male gender 71 18 4 1 2 1 3 93 2 181
2019 Female gender 72 16 5 1 1 0 5 93 2 201
2018 Male gender 66 21 6 2 1 1 3 91 3 153
2018 Female gender 71 15 4 2 1 0 8 92 3 191
2017 Male gender 71 18 5 1 1 0 5 94 1 164
2017 Female gender 66 18 5 1 0 0 10 94 1 178

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 81 12 3 2 2 1 0 94 4 178
2020 Female gender 80 8 4 2 1 1 3 92 3 205
2019 Male gender 83 7 3 1 3 0 3 93 4 183
2019 Female gender 79 8 3 2 3 0 4 92 5 201
2018 Male gender 77 12 5 2 1 0 3 92 4 154
2018 Female gender 71 11 2 4 4 0 7 88 9 192
2017 Male gender 78 15 1 3 1 0 2 95 4 164
2017 Female gender 72 8 5 3 3 0 9 88 6 180

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 49 32 11 3 2 0 3 83 6 179
2020 Female gender 42 36 14 5 2 1 1 79 7 205
2019 Male gender 56 22 14 3 2 1 2 80 6 183
2019 Female gender 48 28 19 2 1 0 2 77 4 201
2018 Male gender 45 29 19 4 2 0 1 75 6 154
2018 Female gender 49 28 14 4 3 0 2 78 8 191
2017 Male gender 52 29 14 3 1 0 1 82 4 164
2017 Female gender 44 32 13 4 3 0 4 79 7 179

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 32 35 23 6 3 1 0 68 9 179
2020 Female gender 27 46 21 5 1 0 0 73 6 205

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 16 34 39 9 3 0 0 49 12 177
2020 Female gender 11 41 35 11 2 1 0 52 13 205
2019 Male gender 25 36 29 9 2 0 0 61 10 183
2019 Female gender 16 37 37 8 2 0 0 54 9 204
2018 Male gender 19 31 38 9 3 0 0 50 12 155
2018 Female gender 15 30 43 9 2 0 0 46 11 193
2017 Male gender 14 39 34 13 1 0 0 52 14 164
2017 Female gender 9 29 46 9 6 1 0 39 15 180

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 7 17 38 26 12 0 0 38 24 178
2020 Female gender 5 19 40 28 8 0 0 36 24 205
2019 Male gender 5 13 34 27 21 1 0 48 18 183
2019 Female gender 5 12 42 28 12 0 0 40 17 202
2018 Male gender 3 16 39 25 18 0 0 42 19 153
2018 Female gender 4 13 43 25 14 0 0 39 17 192
2017 Male gender 2 13 37 35 13 0 0 47 15 163
2017 Female gender 7 15 42 26 11 0 0 36 22 181
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 27 60 12 0 69 31 179
2020 Female gender 29 62 9 0 68 32 205

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 37 63 48
2020 Female gender 61 39 59

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 53 18 10 7 7 0 5 75 15 179
2020 Female gender 48 18 12 8 3 1 10 74 13 205
2019 Male gender 45 19 13 8 9 1 5 69 17 180
2019 Female gender 40 16 15 11 6 1 10 64 20 202
2018 Male gender 38 13 16 10 9 4 10 59 22 155
2018 Female gender 38 13 14 13 14 0 9 55 30 192

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 19 25 20 17 11 2 6 48 30 48
2020 Female gender 24 30 16 14 9 0 7 58 24 59

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 11 10 15 20 38 0 7 22 62 48
2020 Female gender 17 22 16 21 12 1 10 45 37 59
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