2020 Public Service Employee Survey Results by Theme for Canadian Radio-television and TeleCommunications Commission by Question 110. What is your first official language?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 36 5 5 1 0 0 88 6 172
2020 First official language - French 46 34 14 5 1 0 0 79 6 216
2019 First official language - English 49 34 6 8 3 0 0 83 11 175
2019 First official language - French 43 42 6 4 4 0 0 86 9 211
2018 First official language - English 43 39 8 6 4 0 0 82 10 159
2018 First official language - French 41 41 9 6 2 0 0 82 8 195
2017 First official language - English 36 46 9 6 3 0 0 82 9 149
2017 First official language - French 33 47 10 7 3 1 0 80 10 199
2014 First official language - English 45 37 8 7 3 0 0 82 10 144
2014 First official language - French 35 42 15 5 4 0 0 77 8 178

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 33 5 7 3 0 0 86 10 172
2020 First official language - French 41 34 13 8 3 1 0 76 11 216
2019 First official language - English 49 27 9 10 5 0 0 76 15 173
2019 First official language - French 41 37 9 8 5 0 0 78 13 212
2018 First official language - English 37 39 13 5 6 0 0 77 11 160
2018 First official language - French 38 39 12 9 2 0 0 77 11 193
2017 First official language - English 37 42 9 5 7 0 0 79 12 149
2017 First official language - French 36 38 15 7 4 0 0 74 11 201

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 62 33 3 1 1 1 0 95 2 171
2020 First official language - French 52 33 12 2 1 0 0 85 3 215
2019 First official language - English 63 28 6 2 1 0 0 91 3 172
2019 First official language - French 54 35 6 4 2 0 0 89 6 211
2018 First official language - English 57 34 5 3 2 0 0 91 4 159
2018 First official language - French 48 39 9 3 1 0 0 87 3 193
2017 First official language - English 52 38 7 3 1 0 0 90 3 148
2017 First official language - French 50 38 7 3 1 0 0 88 5 201
2014 First official language - English 65 25 7 4 0 0 0 90 4 144
2014 First official language - French 53 36 9 2 1 0 0 89 3 178

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 35 2 3 1 1 0 94 4 172
2020 First official language - French 45 37 13 4 1 0 0 82 5 217
2019 First official language - English 57 30 7 5 1 0 0 87 6 175
2019 First official language - French 52 35 7 5 2 0 0 86 7 212
2018 First official language - English 44 41 8 4 3 0 0 85 7 160
2018 First official language - French 48 37 9 6 1 0 0 85 6 193
2017 First official language - English 45 38 8 5 3 0 0 83 8 148
2017 First official language - French 42 44 7 4 3 0 0 86 7 200
2014 First official language - English 49 32 10 4 4 0 0 81 9 144
2014 First official language - French 41 41 13 3 2 0 0 82 5 177

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 64 20 11 1 2 0 0 85 4 172
2020 First official language - French 60 29 7 2 2 0 0 89 4 216
2019 First official language - English 61 22 8 3 4 1 1 84 7 173
2019 First official language - French 59 30 7 1 2 0 0 90 4 210
2018 First official language - English 57 23 15 3 2 1 0 80 5 161
2018 First official language - French 60 28 7 3 2 1 0 88 5 193
2017 First official language - English 49 30 8 7 4 2 0 81 11 149
2017 First official language - French 49 34 11 5 0 0 0 83 6 200
2014 First official language - English 51 26 9 9 4 1 0 77 14 144
2014 First official language - French 42 42 5 4 6 0 0 84 10 178

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 63 22 10 2 2 0 0 86 4 172
2020 First official language - French 54 33 8 2 2 0 0 87 4 216
2019 First official language - English 52 30 7 9 1 0 1 83 10 173
2019 First official language - French 57 34 5 2 2 0 0 90 5 210
2018 First official language - English 50 30 12 6 1 0 0 80 7 161
2018 First official language - French 56 32 7 4 1 0 0 88 5 192
2017 First official language - English 46 30 13 7 2 0 0 77 10 149
2017 First official language - French 46 37 10 4 2 0 0 84 7 201
2014 First official language - English 47 29 11 6 7 0 0 76 13 144
2014 First official language - French 37 43 10 5 5 0 0 80 10 178

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 18 15 7 4 4 0 73 11 172
2020 First official language - French 54 26 11 3 3 2 0 82 6 216
2019 First official language - English 43 33 9 8 3 2 1 79 12 175
2019 First official language - French 51 29 9 6 3 2 0 83 9 211
2018 First official language - English 45 25 12 11 3 3 2 73 14 161
2018 First official language - French 51 27 11 5 4 2 0 80 9 194
2017 First official language - English 38 19 21 11 7 4 0 60 18 149
2017 First official language - French 43 28 13 7 3 5 1 76 11 200
2014 First official language - English 42 23 17 9 7 1 1 67 16 144
2014 First official language - French 42 29 11 7 6 4 0 75 13 178
Top of page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 64 22 6 4 0 1 2 90 4 170
2020 First official language - French 58 25 10 4 2 1 1 84 6 214
2019 First official language - English 60 22 11 2 2 1 2 84 5 175
2019 First official language - French 55 28 9 4 1 1 2 86 4 212

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 26 5 6 1 1 2 87 8 170
2020 First official language - French 54 31 7 5 4 0 0 84 9 217
2019 First official language - English 53 31 7 6 2 1 0 85 8 174
2019 First official language - French 54 29 9 7 2 0 0 82 8 210
2018 First official language - English 44 33 9 7 5 0 1 78 12 157
2018 First official language - French 50 34 8 5 2 1 1 85 7 192
2017 First official language - English 52 31 3 8 3 1 2 85 11 148
2017 First official language - French 47 34 10 4 4 1 0 82 8 201
2014 First official language - English 45 31 9 9 5 0 0 76 15 144
2014 First official language - French 43 32 12 8 4 1 1 76 12 178

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 68 23 4 2 2 0 1 92 4 172
2020 First official language - French 60 24 7 6 3 0 0 84 9 216
2019 First official language - English 63 21 7 7 2 0 0 84 9 175
2019 First official language - French 57 23 12 4 3 0 0 81 8 211
2018 First official language - English 53 23 9 8 5 0 2 78 13 159
2018 First official language - French 54 31 8 5 3 0 1 85 7 195
2017 First official language - English 56 25 8 4 5 0 2 82 9 149
2017 First official language - French 53 30 7 5 4 0 0 84 10 201
2014 First official language - English 56 20 7 9 9 0 0 76 17 144
2014 First official language - French 43 36 8 4 6 1 2 81 10 178

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 26 6 8 4 5 1 81 13 172
2020 First official language - French 40 36 9 8 2 4 1 80 11 217
2019 First official language - English 36 37 8 8 5 5 1 77 15 175
2019 First official language - French 30 42 12 10 1 4 0 76 12 211
2018 First official language - English 40 33 13 9 3 2 0 74 12 161
2018 First official language - French 34 42 13 7 1 3 0 78 9 194
2017 First official language - English 36 34 12 6 7 4 0 73 14 149
2017 First official language - French 23 37 18 11 4 5 1 64 16 200
2014 First official language - English 27 41 10 7 11 3 0 71 19 144
2014 First official language - French 19 48 15 6 5 6 1 72 11 177

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 31 7 9 3 1 1 80 12 172
2020 First official language - French 39 38 9 7 4 2 0 79 12 216
2019 First official language - English 39 32 11 11 5 2 0 73 16 175
2019 First official language - French 35 42 11 7 2 1 0 79 9 209
2018 First official language - English 40 33 12 9 5 1 0 73 15 161
2018 First official language - French 35 41 12 8 2 3 0 77 10 193
2017 First official language - English 34 34 14 9 7 1 0 69 17 149
2017 First official language - French 26 38 17 12 4 2 0 66 16 201
2014 First official language - English 28 38 14 9 11 0 0 66 20 144
2014 First official language - French 25 43 16 8 6 1 1 69 14 178

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 38 9 9 3 2 0 79 12 172
2020 First official language - French 32 39 15 6 3 5 0 75 9 216
2019 First official language - English 33 33 20 9 2 3 0 68 11 175
2019 First official language - French 28 43 13 8 3 5 0 75 12 211
2018 First official language - English 34 32 17 11 3 3 0 68 15 161
2018 First official language - French 28 43 18 5 1 3 0 74 7 192
2017 First official language - English 29 35 11 13 5 5 1 69 19 149
2017 First official language - French 21 37 21 10 2 8 0 63 14 201
2014 First official language - English 19 36 19 12 8 6 0 59 21 143
2014 First official language - French 19 43 23 8 4 4 1 64 12 178

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 39 13 9 4 1 0 74 13 172
2020 First official language - French 33 39 14 7 5 2 0 74 12 217
2019 First official language - English 23 32 20 15 9 2 0 56 24 175
2019 First official language - French 25 44 16 7 5 2 0 71 13 208
2018 First official language - English 28 34 17 13 8 1 0 62 21 161
2018 First official language - French 21 48 17 9 4 2 0 70 12 194
2017 First official language - English 22 33 14 17 10 4 0 57 28 149
2017 First official language - French 22 39 20 9 5 4 0 64 15 201
2014 First official language - English 17 35 13 19 14 2 0 53 33 144
2014 First official language - French 18 41 24 10 5 1 1 61 15 178
Top of page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 37 7 5 5 1 0 83 10 172
2020 First official language - French 42 36 11 8 3 0 0 78 11 216
2019 First official language - English 39 36 10 9 5 1 0 75 14 174
2019 First official language - French 37 39 10 8 5 1 0 76 14 211
2018 First official language - English 35 39 8 10 7 0 0 74 18 159
2018 First official language - French 38 39 13 5 5 0 0 77 11 194
2017 First official language - English 35 36 13 7 8 0 0 72 15 149
2017 First official language - French 36 37 17 6 3 0 1 74 10 200
2014 First official language - English 33 34 10 14 8 1 0 68 22 144
2014 First official language - French 32 36 14 9 8 0 1 69 17 177

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 38 7 5 1 0 0 87 6 170
2020 First official language - French 40 41 9 7 3 0 0 81 10 216
2019 First official language - English 37 43 9 10 2 0 0 79 12 174
2019 First official language - French 37 43 8 9 3 0 0 80 12 210
2018 First official language - English 39 44 7 6 4 0 0 83 10 161
2018 First official language - French 34 47 12 5 2 0 1 81 7 194
2017 First official language - English 41 40 7 8 5 0 0 80 13 149
2017 First official language - French 33 47 12 6 3 0 0 80 9 201

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 25 12 3 1 1 2 83 4 171
2020 First official language - French 55 26 10 5 4 0 0 81 8 217
2019 First official language - English 49 27 11 6 5 2 0 77 11 175
2019 First official language - French 50 30 10 6 3 1 0 81 9 212
2018 First official language - English 39 39 8 10 3 0 1 79 13 158
2018 First official language - French 45 37 9 5 2 0 1 83 7 195
2017 First official language - English 42 34 9 7 5 1 2 78 13 149
2017 First official language - French 42 36 12 5 3 1 0 80 8 201
2014 First official language - English 45 28 12 9 6 1 0 73 15 144
2014 First official language - French 39 35 13 6 4 1 3 76 10 178

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 33 10 7 2 1 1 82 8 171
2020 First official language - French 46 34 11 6 1 1 0 82 7 217
2019 First official language - English 42 41 8 5 4 0 0 83 9 175
2019 First official language - French 48 40 8 3 1 0 0 88 4 212
2018 First official language - English 36 42 8 11 2 0 1 79 13 161
2018 First official language - French 34 49 10 4 1 1 1 85 5 195
2017 First official language - English 38 37 11 10 5 0 0 75 15 149
2017 First official language - French 42 38 10 9 0 0 1 81 9 201
2014 First official language - English 29 38 11 12 9 1 1 68 21 144
2014 First official language - French 32 45 13 3 4 1 2 79 7 178

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 66 15 8 4 4 2 3 84 8 170
2020 First official language - French 60 20 9 5 3 2 0 82 9 215

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 33 9 9 6 3 1 76 15 172
2020 First official language - French 35 42 13 5 4 2 0 78 8 216
2019 First official language - English 28 33 15 13 9 2 1 62 23 175
2019 First official language - French 33 45 12 6 3 0 0 79 9 211
2018 First official language - English 26 36 16 12 9 1 0 63 21 161
2018 First official language - French 28 44 17 5 4 2 0 74 9 193
2017 First official language - English 32 34 9 9 12 3 1 69 22 149
2017 First official language - French 31 47 12 5 3 3 0 80 8 199
2014 First official language - English 31 32 11 14 11 1 1 63 25 143
2014 First official language - French 30 43 16 6 3 1 1 75 9 178

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 22 14 11 14 2 3 58 27 172
2020 First official language - French 25 31 20 11 9 1 2 58 21 217
2019 First official language - English 24 29 11 13 17 2 4 56 32 175
2019 First official language - French 26 32 14 15 10 1 1 60 26 211
2018 First official language - English 23 26 11 14 19 2 5 53 35 161
2018 First official language - French 23 39 14 9 11 2 2 65 21 193
2017 First official language - English 20 30 11 13 21 3 1 53 35 149
2017 First official language - French 24 34 16 10 13 1 2 60 24 200
2014 First official language - English 18 25 14 19 19 1 4 46 39 144
2014 First official language - French 19 35 15 17 10 2 3 56 28 178

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 24 11 3 2 1 3 83 6 172
2020 First official language - French 55 16 13 5 5 1 5 76 10 216
2019 First official language - English 59 20 9 4 3 2 3 83 7 175
2019 First official language - French 56 24 12 4 2 0 2 82 6 211

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 71 12 7 3 2 1 5 88 5 172
2020 First official language - French 60 21 10 4 1 1 4 85 5 217
2019 First official language - English 59 19 9 3 4 1 3 82 8 175
2019 First official language - French 64 19 10 3 0 2 2 86 3 209

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 79 6 2 2 1 4 6 93 4 172
2020 First official language - French 74 11 2 4 3 2 5 91 8 216
2019 First official language - English 74 7 4 5 3 3 5 88 8 174
2019 First official language - French 76 7 5 3 3 3 2 88 7 206

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 78 7 3 0 0 2 10 97 0 172
2020 First official language - French 78 9 3 1 1 1 7 94 2 213
2019 First official language - English 80 3 3 1 0 0 12 95 1 175
2019 First official language - French 80 7 1 1 1 1 10 97 2 210

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 33 7 5 2 0 0 85 8 172
2020 First official language - French 40 40 11 5 3 0 0 81 8 214
2019 First official language - English 47 33 10 6 4 0 0 80 10 174
2019 First official language - French 41 40 9 7 3 0 0 82 9 211
2018 First official language - English 42 40 7 6 5 0 0 82 10 159
2018 First official language - French 42 38 8 8 3 0 1 80 12 192
2017 First official language - English 44 39 8 4 5 0 0 83 9 148
2017 First official language - French 43 38 8 6 4 0 0 81 10 201
2014 First official language - English 34 41 8 8 9 0 0 75 17 143
2014 First official language - French 32 43 11 11 3 0 1 75 14 178

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 30 6 4 4 0 1 86 8 172
2020 First official language - French 41 35 14 7 3 0 0 76 10 216
2019 First official language - English 48 31 11 6 4 0 0 78 10 174
2019 First official language - French 44 35 12 5 4 0 0 79 9 212
2018 First official language - English 47 30 11 10 3 0 0 77 12 156
2018 First official language - French 39 40 9 6 4 1 1 80 11 193
2017 First official language - English 43 34 12 6 5 0 0 78 11 147
2017 First official language - French 45 35 9 7 4 0 0 80 10 200
2014 First official language - English 40 29 11 13 7 0 0 69 20 144
2014 First official language - French 42 37 8 9 3 0 1 79 13 178

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 36 6 5 2 0 1 87 7 171
2020 First official language - French 44 37 11 5 3 0 0 81 8 217
2019 First official language - English 47 39 8 4 2 1 1 87 5 174
2019 First official language - French 44 40 12 3 1 0 0 84 4 209
2018 First official language - English 42 33 15 7 3 0 0 75 10 161
2018 First official language - French 40 40 15 4 2 0 0 79 6 194
2017 First official language - English 43 35 13 5 5 0 0 78 9 147
2017 First official language - French 35 48 8 4 4 0 0 84 8 201
2014 First official language - English 40 33 9 10 6 1 0 74 16 144
2014 First official language - French 35 46 12 5 2 0 0 81 7 178

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 44 7 6 2 1 0 85 8 172
2020 First official language - French 30 43 18 4 2 2 0 75 7 217
2019 First official language - English 32 47 11 7 2 1 1 80 9 174
2019 First official language - French 32 47 12 4 2 1 1 81 6 211
2018 First official language - English 36 32 16 8 6 1 1 69 14 160
2018 First official language - French 31 43 18 4 3 1 2 75 7 194
2017 First official language - English 31 39 13 6 6 4 1 73 13 149
2017 First official language - French 28 45 16 6 3 2 0 74 9 201

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 61 26 6 5 2 1 0 87 7 172
2020 First official language - French 56 27 8 7 1 0 0 83 9 217
2019 First official language - English 61 25 7 5 1 1 0 87 6 175
2019 First official language - French 60 28 6 4 1 0 0 89 5 210
2018 First official language - English 65 20 6 7 1 0 1 86 8 160
2018 First official language - French 61 28 4 3 3 0 0 89 7 194
2017 First official language - English 57 30 6 3 4 0 0 87 7 149
2017 First official language - French 51 31 8 4 5 0 2 83 9 201
2014 First official language - English 46 26 11 8 9 0 0 72 17 143
2014 First official language - French 43 35 10 8 3 0 1 79 11 177

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 37 12 8 2 0 0 78 10 172
2020 First official language - French 42 37 13 5 3 0 0 79 8 217
2019 First official language - English 52 32 11 3 1 0 0 84 4 174
2019 First official language - French 47 38 9 4 1 0 0 85 5 208
2018 First official language - English 50 35 10 4 1 0 0 85 4 161
2018 First official language - French 42 39 14 4 2 0 0 81 6 195
2017 First official language - English 47 36 12 2 0 0 2 85 2 149
2017 First official language - French 47 37 8 4 3 0 0 85 7 201
2014 First official language - English 30 35 17 14 3 0 1 66 17 143
2014 First official language - French 35 42 16 6 2 0 0 77 7 178

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 43 57 172
2020 First official language - French 47 53 217

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 65 14 4 1 0 4 13 95 1 172
2020 First official language - French 56 23 8 2 1 3 7 88 4 217

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 First official language - English 17 46 36 172
2020 First official language - French 20 49 32 217
2019 First official language - English 23 40 37 175
2019 First official language - French 25 42 33 212
2018 First official language - English 28 38 34 161
2018 First official language - French 24 43 33 194
2017 First official language - English 35 34 30 149
2017 First official language - French 28 37 35 201
2014 First official language - English 22 43 35 144
2014 First official language - French 26 44 31 178

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 First official language - English 17 24 43 6 3 6 30
2020 First official language - French 9 26 51 5 0 10 43
2019 First official language - English 26 28 35 0 5 7 40
2019 First official language - French 4 47 42 2 0 6 52
2018 First official language - English 21 36 31 0 8 4 45
2018 First official language - French 7 37 38 0 6 12 47
2017 First official language - English 22 11 46 3 11 6 52
2017 First official language - French 2 31 47 8 4 7 57
2014 First official language - English 20 21 38 12 9999 9 33
2014 First official language - French 20 29 43 2 9999 6 45
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 69 25 3 2 1 0 0 94 2 171
2020 First official language - French 54 37 6 2 1 0 0 91 3 212
2019 First official language - English 53 37 5 3 1 0 0 90 5 173
2019 First official language - French 50 39 4 4 3 0 0 89 7 210
2018 First official language - English 67 29 2 2 1 0 0 96 3 161
2018 First official language - French 51 45 3 1 0 0 0 96 1 194
2017 First official language - English 57 35 6 1 2 0 0 91 3 149
2017 First official language - French 46 43 6 2 2 0 0 89 4 201
2014 First official language - English 52 33 8 6 2 0 0 85 8 144
2014 First official language - French 44 40 9 3 1 2 0 86 5 178

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 40 10 5 0 0 0 85 5 171
2020 First official language - French 35 48 11 5 1 0 0 83 6 217
2019 First official language - English 40 38 13 5 3 1 0 78 8 174
2019 First official language - French 36 48 11 4 0 0 0 84 5 211
2018 First official language - English 40 40 9 10 1 1 0 81 11 161
2018 First official language - French 29 51 14 6 0 0 0 80 6 193
2017 First official language - English 40 42 11 6 2 0 0 81 8 149
2017 First official language - French 34 46 8 6 1 3 1 84 7 201
2014 First official language - English 46 42 7 2 2 1 0 89 4 144
2014 First official language - French 41 50 8 1 1 0 0 91 1 178

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 3 10 40 30 16 0 1 46 13 169
2020 First official language - French 4 17 39 26 12 1 1 39 21 217
2019 First official language - English 4 11 33 35 16 1 1 52 15 175
2019 First official language - French 6 18 39 27 10 0 0 37 24 211
2018 First official language - English 3 11 37 33 15 0 1 48 14 161
2018 First official language - French 5 22 33 27 13 0 0 40 27 192
2017 First official language - English 5 16 36 26 14 0 3 41 22 147
2017 First official language - French 7 19 38 20 12 1 2 34 27 200
2014 First official language - English 8 14 46 19 10 1 2 30 23 144
2014 First official language - French 8 33 36 16 6 1 0 23 41 177

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 1 6 13 37 39 1 2 78 8 170
2020 First official language - French 3 8 16 39 32 2 0 72 11 216
2019 First official language - English 2 6 23 40 27 2 1 69 8 175
2019 First official language - French 2 7 25 39 23 3 1 65 9 209
2018 First official language - English 4 10 22 34 28 0 1 63 15 161
2018 First official language - French 3 6 32 40 16 1 2 58 10 193
2017 First official language - English 5 9 32 29 20 1 5 52 14 147
2017 First official language - French 4 16 34 25 15 2 4 43 22 200
2014 First official language - English 5 8 17 41 27 1 2 70 13 144
2014 First official language - French 5 7 27 32 20 4 5 57 14 178

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 5 9 34 30 20 1 0 51 14 170
2020 First official language - French 9 17 29 26 17 2 0 44 26 217
2019 First official language - English 5 17 35 23 19 1 1 43 22 174
2019 First official language - French 7 17 28 32 14 2 0 47 24 209
2018 First official language - English 8 11 36 25 19 1 1 45 19 161
2018 First official language - French 9 18 31 27 13 1 1 41 27 192
2017 First official language - English 11 11 35 27 13 1 3 42 22 149
2017 First official language - French 9 18 32 21 16 1 4 38 29 199
2014 First official language - English 15 17 37 18 12 1 1 30 32 144
2014 First official language - French 8 26 30 22 9 2 4 32 36 178

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 4 6 30 38 21 0 1 59 11 169
2020 First official language - French 3 9 36 31 20 1 1 51 12 216
2019 First official language - English 2 10 28 33 26 1 1 59 12 174
2019 First official language - French 2 9 39 32 17 1 0 50 11 209
2018 First official language - English 2 6 37 34 20 0 1 55 8 161
2018 First official language - French 2 14 35 35 12 0 2 48 16 192
2017 First official language - English 4 9 31 36 17 0 3 54 13 144
2017 First official language - French 6 9 34 28 19 0 3 49 16 200
2014 First official language - English 7 17 39 25 9 1 1 35 25 143
2014 First official language - French 9 19 35 23 10 2 3 34 29 177

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 9 15 23 25 26 1 2 52 24 171
2020 First official language - French 5 16 27 28 21 2 1 51 22 216
2019 First official language - English 6 13 25 26 25 1 3 53 20 175
2019 First official language - French 6 16 32 23 19 2 3 44 22 210
2018 First official language - English 5 13 35 26 20 1 1 46 19 160
2018 First official language - French 6 20 32 21 17 1 2 40 27 193
2017 First official language - English 7 14 29 25 20 1 4 47 22 147
2017 First official language - French 11 18 24 21 19 1 6 43 31 200
2014 First official language - English 15 21 31 17 13 2 1 31 38 144
2014 First official language - French 13 29 32 13 8 3 3 22 44 177

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 3 5 20 33 34 0 4 70 9 171
2020 First official language - French 7 9 26 30 25 3 1 57 16 217
2019 First official language - English 4 8 20 29 30 2 6 65 13 173
2019 First official language - French 5 15 26 28 20 4 2 51 21 210
2018 First official language - English 4 11 29 26 27 0 2 55 16 159
2018 First official language - French 8 16 34 22 16 2 2 40 25 193
2017 First official language - English 5 11 26 33 18 0 6 55 17 147
2017 First official language - French 12 20 24 20 18 3 2 41 34 200
2014 First official language - English 2 8 22 36 23 5 4 65 11 144
2014 First official language - French 5 11 27 30 17 7 4 52 19 178

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 6 10 28 28 26 1 2 55 16 171
2020 First official language - French 5 11 36 25 18 5 1 45 17 216
2019 First official language - English 4 9 33 29 22 1 2 53 14 175
2019 First official language - French 5 16 28 32 15 2 3 49 22 211
2018 First official language - English 4 13 35 29 18 1 1 47 17 160
2018 First official language - French 5 11 40 27 14 2 1 42 16 193
2017 First official language - English 10 12 35 25 14 2 2 41 23 148
2017 First official language - French 7 14 33 22 17 3 4 42 23 201
2014 First official language - English 13 17 37 20 10 1 3 31 31 144
2014 First official language - French 7 14 39 25 10 4 2 37 22 178

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 5 13 32 29 20 0 1 49 19 171
2020 First official language - French 4 10 35 29 21 1 1 50 14 216
2019 First official language - English 2 14 23 32 27 1 2 60 16 175
2019 First official language - French 3 8 29 37 21 1 2 59 11 210

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 43 10 8 2 2 0 79 11 171
2020 First official language - French 29 48 15 6 1 1 0 78 8 216
2019 First official language - English 18 42 20 11 6 4 0 62 17 175
2019 First official language - French 23 45 21 7 2 2 0 70 9 210

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 21 6 7 5 1 0 82 12 172
2020 First official language - French 56 30 8 2 4 0 0 86 6 215
2019 First official language - English 53 22 9 11 5 0 0 75 16 174
2019 First official language - French 50 33 8 5 3 1 0 84 8 211
2018 First official language - English 47 27 8 11 5 2 0 75 16 160
2018 First official language - French 49 33 9 7 3 0 0 81 10 193
2017 First official language - English 50 25 7 7 8 4 0 78 15 149
2017 First official language - French 51 31 7 7 4 2 0 83 11 200
2014 First official language - English 44 27 4 13 11 1 1 71 25 144
2014 First official language - French 45 29 11 8 6 1 0 75 14 177

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 65 28 4 2 1 0 0 93 3 172
2020 First official language - French 55 32 8 4 1 0 0 86 6 215
2019 First official language - English 59 30 6 3 2 0 0 88 5 175
2019 First official language - French 49 38 8 4 0 0 0 88 5 211
2018 First official language - English 52 33 6 8 1 0 0 85 9 161
2018 First official language - French 49 37 9 5 0 0 0 86 5 194
2017 First official language - English 56 25 7 7 3 2 0 83 10 149
2017 First official language - French 49 39 7 3 2 0 0 88 5 201
2014 First official language - English 47 35 6 7 5 0 0 82 12 144
2014 First official language - French 42 41 6 7 4 1 0 83 11 178

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 63 27 5 3 1 1 0 91 4 172
2020 First official language - French 48 37 10 1 2 1 1 87 3 216
2019 First official language - English 56 30 8 4 2 0 0 86 6 175
2019 First official language - French 47 39 8 5 1 0 0 86 6 212
2018 First official language - English 50 36 6 4 3 1 0 87 7 161
2018 First official language - French 39 46 9 4 1 0 0 85 6 193

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 36 12 4 2 1 1 82 7 172
2020 First official language - French 37 43 11 5 2 2 0 82 7 215
2019 First official language - English 34 41 14 5 3 2 1 78 8 171
2019 First official language - French 41 41 10 4 1 3 0 84 6 209
2018 First official language - English 42 37 10 7 2 1 0 80 9 160
2018 First official language - French 44 41 6 5 2 1 0 86 7 194
2017 First official language - English 46 35 10 6 1 2 0 82 7 149
2017 First official language - French 39 45 8 6 1 1 0 85 7 201
2014 First official language - English 49 30 10 6 6 0 0 79 11 144
2014 First official language - French 37 46 8 1 4 4 0 86 5 178

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 34 12 5 3 5 0 79 9 172
2020 First official language - French 43 34 11 6 2 4 0 81 8 217
2019 First official language - English 36 34 13 6 4 5 2 76 10 174
2019 First official language - French 40 44 10 4 1 2 0 85 5 211
2018 First official language - English 43 30 14 8 1 4 0 75 10 161
2018 First official language - French 39 43 12 3 2 2 0 83 5 195
2017 First official language - English 40 35 8 4 6 6 0 80 11 149
2017 First official language - French 37 43 11 3 2 4 1 83 5 201
2014 First official language - English 58 28 5 6 2 1 0 87 8 144
2014 First official language - French 39 46 5 1 4 4 1 90 5 178

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 65 24 4 5 1 0 0 90 6 172
2020 First official language - French 58 33 4 3 2 0 0 91 5 215
2019 First official language - English 62 23 9 5 0 0 1 86 5 175
2019 First official language - French 57 36 4 1 2 0 0 93 3 207
2018 First official language - English 59 30 7 3 1 0 0 89 4 159
2018 First official language - French 54 39 4 1 2 0 0 93 3 195
2017 First official language - English 58 27 7 6 1 2 0 87 7 149
2017 First official language - French 49 40 4 4 3 0 0 89 7 201
2014 First official language - English 55 30 2 8 5 0 0 85 13 143
2014 First official language - French 43 46 4 2 5 1 0 89 7 178

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 21 10 4 2 6 4 82 7 172
2020 First official language - French 49 26 12 3 2 5 3 81 6 215

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 34 14 5 2 5 1 77 8 172
2020 First official language - French 37 35 15 4 2 7 0 78 6 217

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 23 8 8 5 5 2 79 13 171
2020 First official language - French 43 36 10 3 3 5 1 84 6 215

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 26 14 7 3 8 8 72 12 172
2020 First official language - French 25 33 21 3 5 9 3 67 10 216
2019 First official language - English 35 24 16 9 3 7 6 67 14 175
2019 First official language - French 23 33 24 8 3 5 3 61 12 209
2018 First official language - English 27 31 18 11 4 6 3 64 16 161
2018 First official language - French 26 39 11 10 6 7 2 72 17 194
2017 First official language - English 33 29 9 8 6 10 5 73 16 149
2017 First official language - French 29 36 15 9 5 4 2 69 15 200
2014 First official language - English 29 32 12 10 9 7 1 67 20 144
2014 First official language - French 24 30 17 5 8 6 10 63 16 178

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 26 14 8 3 4 0 73 12 172
2020 First official language - French 31 41 14 6 4 3 1 75 10 217
2019 First official language - English 35 28 14 12 5 5 2 68 17 175
2019 First official language - French 33 33 16 12 4 1 0 67 17 210
2018 First official language - English 36 32 12 9 5 4 2 72 15 161
2018 First official language - French 27 43 15 11 1 2 0 71 13 194
2017 First official language - English 36 35 7 12 4 5 1 75 17 149
2017 First official language - French 31 37 16 7 5 2 1 71 13 201
2014 First official language - English 45 34 7 5 5 4 0 82 11 144
2014 First official language - French 33 35 11 9 8 3 0 70 18 178

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 32 13 4 2 2 1 80 6 172
2020 First official language - French 34 43 14 4 2 2 0 79 6 216
2019 First official language - English 34 29 23 9 2 3 0 65 11 174
2019 First official language - French 36 40 15 5 1 1 0 78 7 209
2018 First official language - English 33 38 17 8 2 1 1 72 10 160
2018 First official language - French 23 53 16 6 1 0 0 77 7 192

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 19 13 10 10 15 5 60 24 170
2020 First official language - French 22 24 20 9 12 11 2 53 24 216
2019 First official language - English 21 19 19 14 11 15 2 48 30 175
2019 First official language - French 20 19 27 13 9 8 4 44 25 209
2018 First official language - English 18 15 17 16 12 15 6 42 36 161
2018 First official language - French 14 24 21 14 9 13 4 46 28 194
2017 First official language - English 17 18 18 12 17 15 3 43 35 149
2017 First official language - French 13 27 17 14 10 15 4 50 30 201
2014 First official language - English 12 24 17 13 17 12 4 44 36 144
2014 First official language - French 13 10 23 16 14 20 4 30 40 178

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 39 2 9 2 0 0 87 10 172
2020 First official language - French 50 43 2 5 0 0 0 93 5 216

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 38 7 11 2 0 1 80 12 171
2020 First official language - French 46 37 11 4 2 0 0 83 6 217
2019 First official language - English 47 36 5 8 4 0 0 84 12 175
2019 First official language - French 49 37 6 8 0 0 0 86 8 208
2017 First official language - English 49 31 5 7 7 0 0 81 15 149
2017 First official language - French 45 34 8 10 4 0 0 79 13 201
2014 First official language - English 48 28 4 13 6 0 0 76 20 144
2014 First official language - French 44 37 9 8 2 0 0 81 10 178

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 28 7 5 3 0 0 85 8 169
2020 First official language - French 51 35 9 3 1 0 1 87 4 214
2019 First official language - English 51 36 7 5 2 0 0 87 6 173
2019 First official language - French 49 37 9 3 1 0 0 86 4 211
2017 First official language - English 54 30 9 4 3 1 0 85 7 149
2017 First official language - French 58 32 6 4 1 0 0 89 5 201
2014 First official language - English 48 30 12 8 2 0 0 79 10 144
2014 First official language - French 42 45 9 3 1 1 0 87 4 178

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 86 10 2 1 1 0 0 96 2 171
2020 First official language - French 62 27 5 5 1 1 0 89 6 216
2017 First official language - English 79 16 3 2 0 0 0 95 2 148
2017 First official language - French 54 30 6 6 2 2 0 86 8 200
2014 First official language - English 82 11 3 2 0 1 0 94 2 144
2014 First official language - French 56 31 5 6 2 1 0 87 8 178

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 60 27 10 1 1 0 1 88 2 172
2020 First official language - French 48 26 17 8 1 0 0 74 9 216
2019 First official language - English 52 32 11 1 1 3 1 87 2 174
2019 First official language - French 42 35 13 7 1 1 0 78 8 211

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 172
2020 First official language - French 13 87 217
2019 First official language - English 10 90 175
2019 First official language - French 13 87 212
2018 First official language - English 10 90 159
2018 First official language - French 14 86 194

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 64 36 17
2019 First official language - French 68 32 28
2018 First official language - English 35 65 16
2018 First official language - French 39 61 27

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 32 68 16
2020 First official language - French 55 45 28
2019 First official language - English 42 58 17
2019 First official language - French 57 43 28

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 16
2020 First official language - French 0 100 28
2019 First official language - English 0 100 17
2019 First official language - French 0 100 28
2018 First official language - English 0 100 16
2018 First official language - French 0 100 27

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 16
2020 First official language - French 0 100 28
2019 First official language - English 0 100 17
2019 First official language - French 0 100 28

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 16
2020 First official language - French 0 100 28
2018 First official language - English 0 100 16
2018 First official language - French 0 100 27

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 43 57 16
2020 First official language - French 28 72 28
2019 First official language - English 28 72 17
2019 First official language - French 25 75 28
2018 First official language - English 31 69 16
2018 First official language - French 41 59 27

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 43 57 16
2018 First official language - French 58 42 27

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 39 61 16
2020 First official language - French 52 48 28
2019 First official language - English 40 60 17
2019 First official language - French 54 46 28

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 52 48 17
2019 First official language - French 39 61 28
2018 First official language - English 37 63 16
2018 First official language - French 56 44 27

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 39 61 16
2020 First official language - French 38 62 28
2019 First official language - English 35 65 17
2019 First official language - French 25 75 28
2018 First official language - English 29 71 16
2018 First official language - French 28 72 27

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 54 46 16
2020 First official language - French 61 39 28
2019 First official language - English 46 54 17
2019 First official language - French 64 36 28
2018 First official language - English 63 37 16
2018 First official language - French 74 26 27

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 35 65 16
2020 First official language - French 39 61 28
2019 First official language - English 35 65 17
2019 First official language - French 39 61 28
2018 First official language - English 31 69 16
2018 First official language - French 40 60 27

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 16
2020 First official language - French 0 100 28
2019 First official language - English 0 100 17
2019 First official language - French 0 100 28
2018 First official language - English 0 100 16
2018 First official language - French 0 100 27

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 16
2020 First official language - French 0 100 28

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 17
2019 First official language - French 18 82 28

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 35 65 17
2019 First official language - French 46 54 28
2018 First official language - English 49 51 16
2018 First official language - French 46 54 27

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 70 30 16
2020 First official language - French 75 25 28
2018 First official language - English 40 60 16
2018 First official language - French 48 52 27

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 42 58 17
2019 First official language - French 36 64 28
2018 First official language - English 31 69 16
2018 First official language - French 28 72 27

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 16
2020 First official language - French 17 83 28

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 16
2020 First official language - French 22 78 28

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 16
2020 First official language - French 18 82 28

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 17
2019 First official language - French 0 100 28
2018 First official language - English 0 100 16
2018 First official language - French 0 100 27

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 16
2020 First official language - French 21 79 28

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 49 51 16
2018 First official language - French 33 67 27

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 59 41 17
2019 First official language - French 39 61 28
2018 First official language - English 55 45 16
2018 First official language - French 36 64 27

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 53 47 17
2019 First official language - French 68 32 28
2018 First official language - English 63 37 16
2018 First official language - French 53 47 27

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 66 34 16
2018 First official language - French 46 54 27

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 17
2019 First official language - French 0 100 28

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 21 13 15 5 3 35 7 59 15 172
2020 First official language - French 20 18 20 4 5 26 8 57 13 217
2019 First official language - English 14 15 16 9 4 32 10 50 23 174
2019 First official language - French 17 16 21 5 4 32 5 52 15 211
2018 First official language - English 19 11 18 6 4 34 9 52 18 160
2018 First official language - French 16 19 19 5 4 30 8 56 13 193
2017 First official language - English 13 16 21 4 7 30 9 48 18 149
2017 First official language - French 12 25 14 6 5 28 11 60 17 201
2014 First official language - English 14 14 24 5 7 30 6 44 18 144
2014 First official language - French 12 15 12 4 7 42 8 53 22 178

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 27 17 4 2 14 1 74 6 172
2020 First official language - French 35 30 18 5 4 8 0 71 9 217
2019 First official language - English 30 28 17 6 3 15 1 69 11 175
2019 First official language - French 33 31 17 7 2 8 1 71 10 212
2018 First official language - English 32 35 17 5 2 9 0 74 7 159
2018 First official language - French 28 40 17 5 3 8 0 73 9 194
2017 First official language - English 26 29 18 7 6 13 1 64 15 148
2017 First official language - French 26 38 15 6 6 8 2 71 13 201
2014 First official language - English 25 31 19 3 8 14 0 65 13 143
2014 First official language - French 19 29 17 3 6 24 2 66 12 178

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 6 94 172
2020 First official language - French 5 95 217
2019 First official language - English 8 92 175
2019 First official language - French 6 94 212
2018 First official language - English 7 93 160
2018 First official language - French 7 93 193

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 56 44 11
2018 First official language - French 48 52 13

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 14
2019 First official language - French 0 100 13
2018 First official language - English 0 100 11
2018 First official language - French 0 100 13

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 11
2020 First official language - French 0 100 12
2019 First official language - English 0 100 14
2019 First official language - French 0 100 13
2018 First official language - English 0 100 11
2018 First official language - French 0 100 13

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 11
2018 First official language - French 0 100 13

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 11
2020 First official language - French 0 100 12
2018 First official language - English 0 100 11
2018 First official language - French 0 100 13

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 11
2018 First official language - French 0 100 13

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 11
2020 First official language - French 0 100 12

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 36 64 14
2019 First official language - French 39 61 13

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 11
2020 First official language - French 0 100 12

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 11
2018 First official language - French 0 100 13

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 11
2020 First official language - French 0 100 12
2019 First official language - English 0 100 14
2019 First official language - French 0 100 13
2018 First official language - English 0 100 11
2018 First official language - French 0 100 13

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 11
2020 First official language - French 0 100 12
2019 First official language - English 0 100 14
2019 First official language - French 0 100 13

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 11
2020 First official language - French 0 100 12

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 14
2019 First official language - French 0 100 13

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 14
2019 First official language - French 0 100 13
2018 First official language - English 0 100 11
2018 First official language - French 0 100 13

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 14
2019 First official language - French 0 100 13
2018 First official language - English 0 100 11
2018 First official language - French 0 100 13

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 11
2020 First official language - French 0 100 12
2019 First official language - English 0 100 14
2019 First official language - French 0 100 13

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 13
2019 First official language - French 0 100 13

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 13
2019 First official language - French 0 100 13
2018 First official language - English 0 100 11
2018 First official language - French 0 100 13

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 13
2019 First official language - French 0 100 13
2018 First official language - English 0 100 11
2018 First official language - French 0 100 13

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 47 53 13
2019 First official language - French 62 38 13

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 11
2018 First official language - French 0 100 13

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 13
2019 First official language - French 0 100 13
2018 First official language - English 0 100 11
2018 First official language - French 0 100 13

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 13
2019 First official language - French 0 100 13

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 21 14 16 5 3 37 4 59 14 170
2020 First official language - French 22 18 18 3 3 29 6 62 10 217
2019 First official language - English 15 11 15 7 2 38 11 51 19 175
2019 First official language - French 17 14 19 4 1 38 7 57 10 209
2018 First official language - English 19 10 23 5 1 36 6 50 11 159
2018 First official language - French 19 21 15 2 3 33 8 66 8 194
2017 First official language - English 17 14 20 2 3 40 4 55 10 149
2017 First official language - French 14 18 11 2 5 39 10 65 13 198
2014 First official language - English 13 13 23 4 1 39 7 49 8 144
2014 First official language - French 12 18 9 1 4 49 7 66 12 178

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 28 14 4 2 13 1 78 7 172
2020 First official language - French 35 32 17 5 3 7 1 73 8 217
2019 First official language - English 33 20 19 7 2 16 3 66 11 174
2019 First official language - French 29 34 20 4 1 9 2 71 6 212
2018 First official language - English 34 28 20 5 1 10 1 70 7 160
2018 First official language - French 30 36 17 2 3 12 0 75 6 195
2017 First official language - English 31 27 19 4 3 16 1 69 8 149
2017 First official language - French 28 36 13 4 3 13 2 76 8 199
2014 First official language - English 32 24 21 5 1 16 1 67 7 144
2014 First official language - French 20 32 10 3 4 30 2 76 10 176

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 4 96 171
2020 First official language - French 8 92 216

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 171
2020 First official language - French 9 91 215
2019 First official language - English 12 88 175
2019 First official language - French 17 83 211
2017 First official language - English 20 80 149
2017 First official language - French 17 83 199
2014 First official language - English 12 88 144
2014 First official language - French 14 86 178

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 54 46 17
2020 First official language - French 42 58 20

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 89 11 17
2020 First official language - French 86 14 20
2019 First official language - English 76 24 21
2019 First official language - French 78 22 35
2017 First official language - English 79 21 30
2017 First official language - French 85 15 35
2014 First official language - English 58 42 17
2014 First official language - French 78 22 23

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 32 7 6 0 0 0 87 6 15
2020 First official language - French 43 46 5 6 0 0 0 89 6 17
2019 First official language - English 56 32 0 7 0 6 0 93 7 16
2019 First official language - French 59 26 7 8 0 0 0 85 8 26
2017 First official language - English 63 20 12 4 0 0 0 83 4 24
2017 First official language - French 54 26 7 13 0 0 0 80 13 30
2014 First official language - English 64 27 9 0 0 0 0 91 0 11
2014 First official language - French 51 44 5 0 0 0 0 95 0 19

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 60 22 6 3 2 3 4 88 5 171
2020 First official language - French 52 30 11 2 2 1 1 84 4 216
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 28 13 6 2 2 1 79 9 172
2020 First official language - French 39 36 14 6 3 1 0 76 9 216

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 61 27 7 5 0 0 0 88 5 172
2020 First official language - French 44 40 10 5 1 0 1 84 6 217

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 32 10 7 1 1 0 82 8 171
2020 First official language - French 42 40 11 3 3 0 1 83 5 217

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 33 10 4 0 2 4 85 5 170
2020 First official language - French 42 40 8 7 1 1 1 84 8 215

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 63 23 7 2 1 2 2 90 3 172
2020 First official language - French 50 34 9 3 1 1 2 87 4 216

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 86 10 3 0 0 1 1 97 0 172
2020 First official language - French 75 21 3 1 0 0 1 96 1 216

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 71 23 5 1 0 1 0 95 1 172
2020 First official language - French 58 32 8 2 0 0 1 90 2 217

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 60 22 8 6 3 1 0 83 9 171
2020 First official language - French 58 25 8 7 2 0 0 83 10 217

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 74 20 5 0 1 0 0 94 1 171
2020 First official language - French 63 28 5 1 2 0 1 92 4 217

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 100 0 55
2020 First official language - French 100 0 78

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 33 16 17 10 0 0 57 27 55
2020 First official language - French 21 23 24 20 10 1 1 44 31 78

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 30 9 4 1 2 0 86 5 172
2020 First official language - French 46 42 9 0 2 2 0 89 2 217
2019 First official language - English 35 38 15 4 4 3 1 76 8 175
2019 First official language - French 36 45 14 3 1 1 0 81 4 212
2018 First official language - English 43 38 13 5 1 1 0 81 6 161
2018 First official language - French 38 43 10 6 2 1 0 82 8 194
2017 First official language - English 36 40 10 7 3 3 1 79 10 149
2017 First official language - French 32 51 9 5 1 2 0 85 6 201

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 24 12 11 5 1 1 71 17 170
2020 First official language - French 48 27 10 8 5 1 0 76 13 217

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 22 10 3 3 2 0 83 6 171
2020 First official language - French 56 30 6 4 2 1 1 87 6 216

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 29 13 7 3 1 1 76 11 172
2020 First official language - French 40 37 14 5 3 1 0 77 8 216
2019 First official language - English 39 34 14 10 2 1 0 73 13 175
2019 First official language - French 35 43 14 5 3 0 0 79 8 212
2018 First official language - English 36 35 20 5 3 1 0 72 8 161
2018 First official language - French 33 42 16 4 4 0 0 76 9 195
2017 First official language - English 23 40 23 6 5 2 0 65 12 149
2017 First official language - French 27 46 16 6 5 1 0 73 11 201

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 43 12 11 4 0 0 73 15 55
2020 First official language - French 30 46 17 7 0 0 0 76 7 78
2019 First official language - English 28 50 10 8 0 2 2 82 8 55
2019 First official language - French 19 42 20 14 0 3 1 64 15 78

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 20 6 7 9 0 3 78 16 171
2020 First official language - French 43 21 15 10 8 0 3 66 18 217

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 28 17 5 2 0 0 77 6 171
2020 First official language - French 39 31 19 7 3 0 0 70 10 217
2019 First official language - English 34 29 19 10 8 0 0 64 17 174
2019 First official language - French 29 30 20 9 10 0 2 60 19 212
2018 First official language - English 34 25 15 8 17 0 1 59 25 160
2018 First official language - French 20 24 28 12 14 0 2 45 26 195
2017 First official language - English 25 23 22 11 17 0 1 49 29 149
2017 First official language - French 17 21 20 19 21 0 2 38 41 201

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 31 27 13 7 0 0 54 20 172
2020 First official language - French 17 28 33 13 9 0 0 45 23 215
2019 First official language - English 29 36 20 9 3 1 2 67 12 174
2019 First official language - French 23 31 28 13 5 0 0 54 18 211
2018 First official language - English 20 40 27 8 3 0 1 61 12 160
2018 First official language - French 18 29 32 15 6 0 0 47 21 195
2017 First official language - English 18 36 29 11 5 0 1 55 16 147
2017 First official language - French 17 25 32 16 7 0 3 43 24 200

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 33 20 4 6 0 1 70 10 171
2020 First official language - French 25 32 24 12 5 0 1 58 18 217
2019 First official language - English 41 28 19 3 6 0 3 71 10 173
2019 First official language - French 31 31 24 10 2 0 2 63 13 210
2018 First official language - English 31 37 24 6 2 0 1 68 8 159
2018 First official language - French 19 37 28 11 4 0 1 57 15 194
2017 First official language - English 21 43 22 6 7 0 1 65 13 148
2017 First official language - French 20 34 23 11 9 0 3 55 20 201

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 26 19 12 8 1 0 61 20 171
2020 First official language - French 26 28 21 12 11 0 2 54 24 217
2019 First official language - English 30 32 17 11 8 1 2 63 20 175
2019 First official language - French 24 27 25 15 8 1 0 52 23 211
2018 First official language - English 22 30 25 13 7 1 1 54 21 159
2018 First official language - French 16 26 29 18 10 0 0 43 28 195
2017 First official language - English 23 26 27 13 7 1 3 51 22 148
2017 First official language - French 17 30 21 18 10 0 4 48 29 201

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 27 15 2 3 0 1 79 6 171
2020 First official language - French 43 27 17 9 3 0 2 72 11 217
2019 First official language - English 59 24 8 2 2 0 5 87 5 172
2019 First official language - French 55 30 7 3 0 0 4 88 4 212
2018 First official language - English 54 31 9 1 1 0 5 89 2 160
2018 First official language - French 49 29 15 2 1 1 3 81 3 194
2017 First official language - English 47 26 17 3 1 0 8 79 3 148
2017 First official language - French 43 28 14 2 2 0 10 80 5 201

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 32 22 9 5 0 0 63 14 171
2020 First official language - French 36 27 20 10 7 0 1 63 17 215
2019 First official language - English 44 25 14 9 7 0 1 69 17 173
2019 First official language - French 46 26 17 7 2 0 1 73 10 212
2018 First official language - English 42 28 16 8 6 0 1 70 14 160
2018 First official language - French 36 35 16 9 4 0 1 71 13 195
2017 First official language - English 26 37 23 9 4 0 1 63 14 147
2017 First official language - French 33 34 18 8 7 0 1 67 15 199

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 26 13 14 7 0 5 66 21 171
2020 First official language - French 30 26 19 14 7 1 2 58 22 217

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 30 13 5 3 0 0 79 8 172
2020 First official language - French 36 33 19 7 1 2 1 72 9 217
2019 First official language - English 41 29 20 6 2 1 1 71 9 174
2019 First official language - French 38 40 16 4 1 0 0 79 5 210
2018 First official language - English 37 33 16 7 6 0 1 70 14 161
2018 First official language - French 31 41 18 7 2 1 1 73 8 194
2017 First official language - English 30 32 21 9 7 1 1 62 16 146
2017 First official language - French 30 35 24 6 3 1 1 66 10 199

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 34 17 6 4 0 0 72 10 170
2020 First official language - French 28 40 20 7 3 1 1 69 10 215
2019 First official language - English 33 41 16 6 2 0 2 76 8 172
2019 First official language - French 35 39 18 7 1 0 0 74 8 210
2018 First official language - English 34 38 20 6 1 0 1 73 7 159
2018 First official language - French 32 37 18 8 2 1 2 71 10 193
2017 First official language - English 29 37 21 8 4 0 1 66 12 147
2017 First official language - French 21 39 24 11 2 0 3 62 13 198

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 28 15 7 4 0 0 74 11 171
2020 First official language - French 38 35 12 8 6 0 0 74 14 214
2019 First official language - English 44 27 16 9 4 0 1 71 13 174
2019 First official language - French 37 37 13 8 5 0 0 75 12 210
2018 First official language - English 38 31 18 8 4 0 1 70 12 161
2018 First official language - French 34 37 18 6 4 0 1 72 9 192
2017 First official language - English 34 33 18 7 7 0 2 68 14 147
2017 First official language - French 31 33 20 10 4 1 3 65 14 199

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 67 17 8 4 5 0 0 84 8 169
2020 First official language - French 43 33 9 8 5 0 1 77 14 217
2019 First official language - English 52 20 16 7 5 0 1 73 11 172
2019 First official language - French 51 27 10 5 7 0 0 78 12 209

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 28 23 9 7 0 0 61 16 172
2020 First official language - French 27 37 19 10 6 0 1 64 16 217

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 39 14 7 3 0 1 77 10 170
2020 First official language - French 30 41 17 8 2 0 2 72 11 216
2019 First official language - English 48 29 12 7 3 0 1 78 10 173
2019 First official language - French 44 34 14 6 2 0 0 79 8 208
2018 First official language - English 39 36 17 4 4 0 1 76 7 160
2018 First official language - French 34 34 24 4 1 1 2 70 6 193
2017 First official language - English 33 30 24 8 5 0 1 63 13 147
2017 First official language - French 31 41 18 5 1 1 3 75 7 199

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 58 26 8 5 2 0 1 84 8 171
2020 First official language - French 54 26 12 3 2 0 3 82 5 215
2019 First official language - English 54 21 16 2 6 0 1 76 8 172
2019 First official language - French 61 26 6 3 2 0 1 88 6 208
2018 First official language - English 52 22 15 4 4 1 2 76 8 160
2018 First official language - French 58 20 14 4 0 0 2 81 4 193
2017 First official language - English 54 23 11 8 3 0 0 78 12 148
2017 First official language - French 62 20 8 4 2 0 4 85 6 201

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 37 13 9 3 0 0 75 12 170
2020 First official language - French 45 27 17 6 3 0 1 73 10 215

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 82 8 2 1 0 0 6 96 2 172
2020 First official language - French 71 13 8 1 1 0 6 90 2 215
2019 First official language - English 76 9 2 2 1 1 9 94 3 173
2019 First official language - French 77 10 0 0 2 0 11 97 2 209
2018 First official language - English 80 11 2 1 1 1 5 95 2 160
2018 First official language - French 74 13 5 1 1 0 6 93 2 194

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 79 8 7 3 1 0 3 89 4 171
2020 First official language - French 72 12 5 3 4 0 4 88 7 216
2019 First official language - English 71 11 6 5 5 0 2 83 11 175
2019 First official language - French 71 12 8 2 3 2 2 86 6 211
2018 First official language - English 73 14 6 1 2 0 4 90 4 161
2018 First official language - French 68 13 8 2 5 0 3 83 8 192
2017 First official language - English 70 13 6 5 3 2 2 86 7 148
2017 First official language - French 69 15 3 5 4 1 4 88 9 200

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 69 18 8 3 0 1 1 89 3 172
2020 First official language - French 65 20 7 3 2 0 3 87 6 216
2019 First official language - English 58 29 5 5 3 0 1 87 8 175
2019 First official language - French 56 25 12 4 1 0 1 83 5 210
2018 First official language - English 55 24 16 1 2 0 2 81 3 158
2018 First official language - French 46 28 17 4 4 0 2 75 9 193
2017 First official language - English 52 29 11 1 4 2 1 83 5 148
2017 First official language - French 53 24 15 2 2 0 3 79 5 199

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 68 15 7 4 4 1 2 85 8 172
2020 First official language - French 68 14 6 5 4 1 3 85 9 214
2019 First official language - English 56 23 9 7 4 0 1 80 11 170
2019 First official language - French 65 16 8 5 4 0 1 83 9 208
2018 First official language - English 50 24 13 5 5 0 3 76 10 159
2018 First official language - French 57 17 13 6 5 0 2 76 11 194
2017 First official language - English 53 24 9 6 5 2 1 80 11 147
2017 First official language - French 64 16 7 6 4 0 2 82 10 199

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 65 12 3 1 0 1 17 94 1 172
2020 First official language - French 60 15 4 3 2 0 17 90 5 216
2019 First official language - English 56 20 5 2 1 0 16 91 3 174
2019 First official language - French 55 13 6 2 1 1 21 88 4 208
2018 First official language - English 50 18 5 2 0 0 25 91 2 156
2018 First official language - French 54 15 5 2 2 0 23 89 4 193
2017 First official language - English 43 16 8 4 1 2 26 82 7 148
2017 First official language - French 55 13 8 1 1 0 22 87 3 200

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 78 12 4 0 1 0 5 95 1 172
2020 First official language - French 69 19 4 0 1 0 6 94 2 217
2019 First official language - English 69 20 4 1 1 0 5 94 2 175
2019 First official language - French 74 15 5 1 1 0 3 92 3 207
2018 First official language - English 66 19 5 1 1 1 8 93 2 158
2018 First official language - French 72 16 4 2 2 0 4 91 4 193
2017 First official language - English 67 16 6 1 1 0 9 92 2 148
2017 First official language - French 71 18 4 1 0 0 7 95 1 199

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 80 9 5 2 2 1 1 90 5 171
2020 First official language - French 81 11 3 1 0 1 3 95 2 217
2019 First official language - English 79 7 4 2 3 0 3 89 6 175
2019 First official language - French 83 8 2 1 2 0 4 95 4 209
2018 First official language - English 75 9 5 3 3 0 5 88 7 159
2018 First official language - French 74 13 1 3 3 0 5 92 7 194
2017 First official language - English 75 10 2 4 3 0 6 90 7 148
2017 First official language - French 75 12 4 2 1 0 6 92 3 201

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 34 10 1 1 1 2 88 3 172
2020 First official language - French 41 34 14 6 3 0 1 77 9 217
2019 First official language - English 51 26 18 3 1 0 1 78 4 175
2019 First official language - French 52 25 15 2 3 0 2 79 5 209
2018 First official language - English 47 30 17 4 2 0 1 77 6 159
2018 First official language - French 47 27 16 4 3 0 2 76 7 193
2017 First official language - English 44 29 18 5 1 0 2 75 6 148
2017 First official language - French 50 32 10 2 3 0 3 84 5 200

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 42 17 5 2 1 0 76 6 172
2020 First official language - French 27 39 25 6 2 0 0 66 8 217

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 19 38 33 8 2 1 0 56 11 172
2020 First official language - French 10 38 40 11 2 0 0 47 13 215
2019 First official language - English 20 42 29 8 2 0 1 62 9 175
2019 First official language - French 20 32 37 9 1 0 0 53 10 212
2018 First official language - English 20 33 35 10 2 0 0 53 12 161
2018 First official language - French 15 29 44 9 3 0 0 44 13 195
2017 First official language - English 11 37 36 12 3 2 0 49 15 149
2017 First official language - French 11 31 44 10 5 0 0 41 15 200

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 5 18 39 28 9 0 0 38 23 171
2020 First official language - French 6 17 39 27 10 0 0 37 24 217
2019 First official language - English 5 13 38 26 17 1 1 43 18 174
2019 First official language - French 5 13 38 29 16 0 0 44 18 211
2018 First official language - English 4 14 44 23 16 0 0 38 18 157
2018 First official language - French 5 15 38 27 16 0 0 42 20 195
2017 First official language - English 5 13 45 28 8 0 0 36 19 149
2017 First official language - French 4 16 37 30 14 0 0 44 19 200
Top of page

Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 60 13 0 69 31 172
2020 First official language - French 28 62 9 0 69 31 217

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 37 63 46
2020 First official language - French 60 40 61

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 16 10 5 4 1 7 79 10 172
2020 First official language - French 46 19 12 9 6 0 8 70 17 217
2019 First official language - English 50 16 10 9 6 1 8 73 16 173
2019 First official language - French 36 19 17 10 9 1 7 60 20 209
2018 First official language - English 41 9 15 11 9 4 11 59 23 161
2018 First official language - French 36 16 15 12 14 0 8 56 28 194

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 26 21 15 9 2 2 52 26 46
2020 First official language - French 22 28 15 15 10 0 10 55 27 61

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 15 15 9 18 34 2 7 33 57 46
2020 First official language - French 16 16 20 22 16 0 10 35 42 61
Date modified: