2020 Public Service Employee Survey Results by Theme for Canadian Radio-television and TeleCommunications Commission by Question 100. Are you currently a shift worker?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 39 39 15 0 0 7 0 84 0 13
2020 Non-shift worker 48 35 11 5 1 0 0 83 6 378
2018 Shift worker 40 39 14 7 0 0 0 79 7 13
2018 Non-shift worker 42 40 8 6 3 0 0 82 9 344
2017 Shift worker 24 69 0 7 0 0 0 93 7 13
2017 Non-shift worker 35 45 10 6 3 0 0 80 9 336
2014 Shift worker 14 54 28 0 4 0 0 68 4 19
2014 Non-shift worker 41 38 11 6 3 0 0 79 9 305

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 24 47 8 15 0 7 0 76 16 13
2020 Non-shift worker 46 34 10 7 3 0 0 80 10 378
2018 Shift worker 26 38 30 7 0 0 0 63 7 13
2018 Non-shift worker 39 39 12 7 4 0 0 77 11 343
2017 Shift worker 33 46 7 15 0 0 0 78 15 13
2017 Non-shift worker 37 39 13 6 5 0 0 76 11 338

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 47 38 8 0 7 0 0 85 7 13
2020 Non-shift worker 56 33 8 2 1 0 0 89 2 376
2018 Shift worker 33 46 21 0 0 0 0 79 0 13
2018 Non-shift worker 53 36 7 3 1 0 0 89 4 342
2017 Shift worker 47 46 7 0 0 0 0 93 0 13
2017 Non-shift worker 51 37 7 3 1 0 0 89 4 337
2014 Shift worker 37 59 5 0 0 0 0 95 0 19
2014 Non-shift worker 60 29 8 3 0 0 0 89 3 305

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 47 31 8 7 7 0 0 78 14 13
2020 Non-shift worker 51 36 9 3 1 0 0 87 4 379
2018 Shift worker 34 51 8 8 0 0 0 85 8 12
2018 Non-shift worker 47 38 9 5 2 0 0 85 7 344
2017 Shift worker 45 48 7 0 0 0 0 93 0 13
2017 Non-shift worker 43 41 8 5 3 0 0 85 8 336
2014 Shift worker 23 68 5 0 4 0 0 91 4 19
2014 Non-shift worker 46 35 12 4 3 0 0 81 7 304

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 78 8 8 7 0 0 0 85 7 13
2020 Non-shift worker 61 26 9 1 2 0 0 87 4 378
2018 Shift worker 62 17 14 7 0 0 0 79 7 13
2018 Non-shift worker 58 26 10 3 2 1 0 85 5 344
2017 Shift worker 62 38 0 0 0 0 0 100 0 13
2017 Non-shift worker 48 32 11 6 2 1 0 81 8 337
2014 Shift worker 40 46 9 0 4 0 0 86 4 19
2014 Non-shift worker 46 35 7 7 5 0 0 80 12 305

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 69 16 8 7 0 0 0 85 7 13
2020 Non-shift worker 57 29 10 2 2 0 0 87 4 378
2018 Shift worker 62 17 14 7 0 0 0 79 7 13
2018 Non-shift worker 53 31 9 5 1 0 0 85 6 343
2017 Shift worker 62 38 0 0 0 0 0 100 0 13
2017 Non-shift worker 46 34 12 6 3 0 0 80 8 338
2014 Shift worker 35 46 14 0 4 0 0 82 4 19
2014 Non-shift worker 42 36 10 6 6 0 0 78 12 305

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 78 8 8 0 7 0 0 85 7 13
2020 Non-shift worker 52 24 13 5 3 4 0 78 8 378
2018 Shift worker 54 14 18 7 7 0 0 68 14 13
2018 Non-shift worker 48 27 11 8 3 3 1 77 12 345
2017 Shift worker 64 15 22 0 0 0 0 78 0 13
2017 Non-shift worker 40 25 16 9 5 5 0 69 15 337
2014 Shift worker 40 23 14 9 4 9 0 70 15 19
2014 Non-shift worker 42 27 14 8 6 2 1 71 15 305
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 46 17 37 0 0 0 0 63 0 13
2020 Non-shift worker 60 25 8 4 1 1 1 87 5 374

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 46 46 8 0 0 0 0 92 0 13
2020 Non-shift worker 56 28 6 6 3 1 1 85 9 377
2018 Shift worker 47 31 7 7 0 0 9 85 8 13
2018 Non-shift worker 48 33 9 6 3 0 1 82 10 339
2017 Shift worker 71 29 0 0 0 0 0 100 0 13
2017 Non-shift worker 49 33 7 6 4 1 1 83 10 337
2014 Shift worker 31 37 14 14 4 0 0 68 18 19
2014 Non-shift worker 44 31 10 8 5 0 1 76 13 305

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 62 31 0 8 0 0 0 92 8 13
2020 Non-shift worker 63 23 6 4 2 0 1 87 7 378
2018 Shift worker 56 14 0 14 7 0 9 77 23 13
2018 Non-shift worker 53 28 9 6 3 0 1 82 9 344
2017 Shift worker 58 35 0 7 0 0 0 93 7 13
2017 Non-shift worker 54 28 8 5 5 0 1 83 10 338
2014 Shift worker 26 51 9 5 4 0 5 81 10 19
2014 Non-shift worker 50 27 8 6 8 1 1 78 15 305

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 71 22 0 8 0 0 0 92 8 13
2020 Non-shift worker 43 32 8 8 3 5 1 80 12 379
2018 Shift worker 38 48 7 7 0 0 0 86 7 13
2018 Non-shift worker 37 38 13 8 2 3 0 76 10 345
2017 Shift worker 38 41 0 7 6 8 0 86 14 13
2017 Non-shift worker 28 36 17 9 5 4 1 67 15 337
2014 Shift worker 26 51 14 5 4 0 0 77 9 19
2014 Non-shift worker 22 45 13 6 8 5 0 71 15 304

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 71 15 8 7 0 0 0 85 7 13
2020 Non-shift worker 41 36 9 8 4 2 1 79 12 378
2018 Shift worker 33 46 14 0 0 7 0 85 0 13
2018 Non-shift worker 37 37 12 9 4 1 0 75 13 344
2017 Shift worker 38 41 0 13 0 8 0 86 14 13
2017 Non-shift worker 29 36 17 11 6 2 0 66 16 338
2014 Shift worker 31 42 18 5 4 0 0 73 9 19
2014 Non-shift worker 26 41 15 9 9 0 0 67 18 305

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 62 23 8 0 7 0 0 85 7 13
2020 Non-shift worker 34 39 12 8 3 4 0 76 11 378
2018 Shift worker 33 46 14 0 0 7 0 85 0 13
2018 Non-shift worker 31 38 18 8 2 3 0 71 11 343
2017 Shift worker 38 32 16 6 0 8 0 76 6 13
2017 Non-shift worker 24 36 17 12 3 7 1 65 17 338
2014 Shift worker 18 40 37 0 4 0 0 59 4 19
2014 Non-shift worker 19 40 20 10 6 5 0 62 17 304

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 55 24 15 0 7 0 0 78 7 13
2020 Non-shift worker 32 39 14 8 4 2 0 73 13 379
2018 Shift worker 40 23 21 10 7 0 0 62 17 13
2018 Non-shift worker 24 42 17 10 5 2 0 67 16 345
2017 Shift worker 30 41 7 9 6 8 0 76 16 13
2017 Non-shift worker 22 36 18 13 7 4 0 61 21 338
2014 Shift worker 31 18 42 5 4 0 0 49 9 19
2014 Non-shift worker 16 40 18 15 9 2 0 57 25 305
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 30 40 22 8 0 0 0 70 8 13
2020 Non-shift worker 44 36 9 7 4 0 0 81 11 378
2018 Shift worker 49 30 14 0 7 0 0 79 7 13
2018 Non-shift worker 36 39 11 8 6 0 0 75 14 343
2017 Shift worker 49 29 8 15 0 0 0 78 15 13
2017 Non-shift worker 35 37 16 6 5 0 0 72 12 337
2014 Shift worker 31 28 28 5 9 0 0 59 14 19
2014 Non-shift worker 33 35 11 13 8 0 0 68 20 304

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 38 47 8 7 0 0 0 85 7 13
2020 Non-shift worker 44 39 9 6 2 0 0 83 8 376
2018 Shift worker 17 28 39 16 0 0 0 45 16 13
2018 Non-shift worker 37 46 8 5 3 0 0 83 8 345
2017 Shift worker 24 45 24 7 0 0 0 69 7 13
2017 Non-shift worker 37 44 9 7 4 0 0 80 11 338

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 39 47 15 0 0 0 0 85 0 13
2020 Non-shift worker 55 25 11 4 3 1 1 82 7 378
2018 Shift worker 54 24 14 0 0 0 9 85 0 13
2018 Non-shift worker 42 38 8 8 2 0 1 81 10 343
2017 Shift worker 32 40 7 21 0 0 0 72 21 13
2017 Non-shift worker 43 36 11 5 4 1 1 80 9 338
2014 Shift worker 31 23 32 5 9 0 0 54 14 19
2014 Non-shift worker 42 32 11 8 5 1 1 76 13 305

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 47 24 29 0 0 0 0 71 0 13
2020 Non-shift worker 46 35 10 7 1 1 1 82 8 378
2018 Shift worker 18 53 14 14 0 0 0 72 14 13
2018 Non-shift worker 36 46 9 7 2 0 1 83 8 346
2017 Shift worker 24 39 22 15 0 0 0 63 15 13
2017 Non-shift worker 41 38 10 9 2 0 0 79 12 338
2014 Shift worker 14 59 14 9 0 0 5 76 10 19
2014 Non-shift worker 31 41 12 7 6 1 1 74 14 305

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 46 31 22 0 0 0 0 78 0 13
2020 Non-shift worker 63 18 8 5 4 2 1 83 9 375

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 46 39 8 0 7 0 0 85 7 13
2020 Non-shift worker 36 38 11 7 4 2 1 77 12 378
2018 Shift worker 32 31 30 0 0 7 0 68 0 13
2018 Non-shift worker 27 41 16 8 6 1 0 69 15 344
2017 Shift worker 31 55 8 0 6 0 0 87 6 13
2017 Non-shift worker 31 41 11 7 7 3 0 75 14 336
2014 Shift worker 36 41 23 0 0 0 0 77 0 19
2014 Non-shift worker 30 38 13 10 7 1 1 69 18 304

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 31 31 23 8 7 0 0 62 15 13
2020 Non-shift worker 28 27 17 12 11 2 3 58 24 379
2018 Shift worker 31 30 10 0 7 14 9 78 9 13
2018 Non-shift worker 22 34 13 12 15 1 3 59 28 344
2017 Shift worker 46 32 0 16 6 0 0 78 22 13
2017 Non-shift worker 22 33 14 11 17 2 2 56 29 337
2014 Shift worker 22 32 28 9 9 0 0 54 18 19
2014 Non-shift worker 18 30 13 18 15 2 3 51 35 305

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 61 8 15 15 0 0 0 69 15 13
2020 Non-shift worker 55 20 12 4 4 1 5 79 8 378

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 47 15 16 15 0 0 7 67 16 13
2020 Non-shift worker 65 18 8 3 1 1 4 87 4 379

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 69 8 8 15 0 0 0 77 15 13
2020 Non-shift worker 76 9 2 3 2 3 6 92 6 378

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 53 31 0 0 0 0 15 100 0 13
2020 Non-shift worker 78 8 3 0 1 2 8 95 1 375

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 31 54 8 8 0 0 0 85 8 13
2020 Non-shift worker 46 36 10 5 3 0 0 82 8 376
2018 Shift worker 26 38 23 0 14 0 0 63 14 13
2018 Non-shift worker 43 38 7 7 3 0 1 82 11 341
2017 Shift worker 40 53 7 0 0 0 0 93 0 13
2017 Non-shift worker 44 37 8 6 5 0 0 81 11 337
2014 Shift worker 9 86 0 5 0 0 0 95 5 19
2014 Non-shift worker 34 39 11 10 6 0 0 73 16 304

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 38 33 22 8 0 0 0 71 8 13
2020 Non-shift worker 47 33 10 5 4 0 0 81 9 378
2018 Shift worker 26 46 7 14 7 0 0 72 21 13
2018 Non-shift worker 43 35 10 7 4 0 0 79 11 339
2017 Shift worker 27 56 8 8 0 0 0 83 8 11
2017 Non-shift worker 45 34 10 7 4 0 0 79 11 337
2014 Shift worker 23 46 17 14 0 0 0 69 14 19
2014 Non-shift worker 42 32 9 11 6 0 0 74 16 305

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 55 31 7 8 0 0 0 85 8 13
2020 Non-shift worker 46 37 9 5 3 0 0 83 7 378
2018 Shift worker 17 44 26 7 7 0 0 60 14 13
2018 Non-shift worker 42 36 14 5 2 0 0 78 7 345
2017 Shift worker 46 32 15 7 0 0 0 78 7 13
2017 Non-shift worker 38 43 10 4 4 0 0 81 8 336
2014 Shift worker 28 49 14 9 0 0 0 77 9 19
2014 Non-shift worker 37 40 11 7 4 1 0 78 12 305

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 38 39 16 7 0 0 0 77 7 13
2020 Non-shift worker 34 43 13 5 3 2 0 79 8 379
2018 Shift worker 33 44 17 0 7 0 0 76 7 13
2018 Non-shift worker 33 37 17 6 4 1 1 72 10 344
2017 Shift worker 31 40 22 7 0 0 0 71 7 13
2017 Non-shift worker 29 42 15 7 4 3 0 74 11 338

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 47 24 15 15 0 0 0 71 15 13
2020 Non-shift worker 58 27 7 6 2 0 0 85 8 379
2018 Shift worker 48 24 14 0 14 0 0 72 14 13
2018 Non-shift worker 63 24 5 5 2 0 1 88 7 344
2017 Shift worker 62 31 0 7 0 0 0 93 7 13
2017 Non-shift worker 53 30 7 3 5 0 1 85 8 338
2014 Shift worker 24 39 32 5 0 0 0 63 5 18
2014 Non-shift worker 45 30 9 9 6 0 1 76 15 304

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 47 31 22 0 0 0 0 78 0 13
2020 Non-shift worker 41 37 12 6 3 0 0 79 9 379
2018 Shift worker 45 48 7 0 0 0 0 93 0 13
2018 Non-shift worker 45 37 12 4 1 0 0 82 5 346
2017 Shift worker 39 38 23 0 0 0 0 77 0 13
2017 Non-shift worker 48 36 9 3 2 0 1 85 5 338
2014 Shift worker 51 31 19 0 0 0 0 81 0 19
2014 Non-shift worker 32 39 16 10 2 0 0 71 12 304

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Shift worker 47 53 13
2020 Non-shift worker 45 55 379

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 55 8 23 8 0 7 0 67 8 13
2020 Non-shift worker 60 20 5 1 1 3 10 92 2 379

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Shift worker 7 54 39 13
2020 Non-shift worker 19 47 34 379
2018 Shift worker 30 39 31 13
2018 Non-shift worker 25 41 33 345
2017 Shift worker 32 46 22 13
2017 Non-shift worker 31 35 33 338
2014 Shift worker 37 35 28 19
2014 Non-shift worker 24 44 33 305

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Non-shift worker 12 20 48 6 7 7 106
2014 Non-shift worker 22 25 40 7 9999 7 73
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 63 22 0 15 0 0 0 85 15 13
2020 Non-shift worker 60 32 5 2 1 0 0 93 3 373
2018 Shift worker 18 61 14 0 7 0 0 79 7 13
2018 Non-shift worker 59 37 2 1 0 0 0 96 1 345
2017 Shift worker 46 54 0 0 0 0 0 100 0 13
2017 Non-shift worker 51 39 6 2 2 0 0 90 4 338
2014 Shift worker 45 41 9 4 0 0 0 86 4 19
2014 Non-shift worker 48 37 8 5 2 1 0 85 6 305

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 55 31 7 0 7 0 0 86 7 13
2020 Non-shift worker 38 45 11 5 0 0 0 84 5 378
2018 Shift worker 14 70 16 0 0 0 0 84 0 13
2018 Non-shift worker 35 45 11 8 1 0 0 80 9 344
2017 Shift worker 38 47 9 6 0 0 0 85 6 13
2017 Non-shift worker 36 44 9 6 2 2 1 83 7 338
2014 Shift worker 49 41 9 0 0 0 0 91 0 19
2014 Non-shift worker 42 48 7 1 1 0 0 90 3 305

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 0 30 23 24 23 0 0 47 30 13
2020 Non-shift worker 4 13 40 28 13 1 1 42 17 376
2018 Shift worker 0 14 38 23 25 0 0 48 14 13
2018 Non-shift worker 4 17 35 29 14 0 1 43 21 343
2017 Shift worker 9 16 60 8 7 0 0 15 25 13
2017 Non-shift worker 6 18 36 23 13 0 3 38 25 335
2014 Shift worker 9 23 35 28 5 0 0 32 32 19
2014 Non-shift worker 8 25 41 17 8 1 1 25 33 304

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 0 15 7 46 32 0 0 78 15 13
2020 Non-shift worker 2 7 15 38 35 2 1 75 10 376
2018 Shift worker 0 16 17 52 16 0 0 68 16 13
2018 Non-shift worker 4 8 28 37 22 1 2 60 12 344
2017 Shift worker 0 16 36 17 31 0 0 48 16 13
2017 Non-shift worker 5 13 33 27 16 2 4 47 19 335
2014 Shift worker 0 5 37 36 23 0 0 59 5 19
2014 Non-shift worker 5 8 22 35 23 3 4 62 15 305

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 8 0 30 24 31 7 0 60 8 13
2020 Non-shift worker 7 14 31 28 18 1 0 46 22 377
2018 Shift worker 14 7 40 31 9 0 0 39 21 13
2018 Non-shift worker 8 15 33 26 16 1 1 43 24 343
2017 Shift worker 7 22 16 31 24 0 0 55 29 13
2017 Non-shift worker 10 15 34 23 14 1 3 39 26 336
2014 Shift worker 9 28 19 31 14 0 0 44 37 19
2014 Non-shift worker 11 22 34 19 10 1 3 30 35 305

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 8 7 8 39 39 0 0 78 15 13
2020 Non-shift worker 4 8 34 34 20 0 1 54 12 375
2018 Shift worker 0 7 31 53 9 0 0 62 7 13
2018 Non-shift worker 2 10 36 34 16 0 1 50 13 343
2017 Shift worker 0 0 48 19 33 0 0 52 0 12
2017 Non-shift worker 5 10 32 32 18 0 3 51 15 333
2014 Shift worker 4 28 19 40 9 0 0 49 32 19
2014 Non-shift worker 9 18 38 22 9 1 2 33 27 303

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 8 7 22 39 24 0 0 63 15 13
2020 Non-shift worker 7 15 25 26 23 2 2 51 23 376
2018 Shift worker 10 23 28 31 9 0 0 39 33 13
2018 Non-shift worker 6 17 33 23 18 1 1 43 23 343
2017 Shift worker 0 16 15 31 39 0 0 69 16 13
2017 Non-shift worker 9 16 27 23 19 1 5 44 27 335
2014 Shift worker 5 29 34 28 5 0 0 32 34 18
2014 Non-shift worker 15 26 30 14 10 2 2 26 42 305

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 8 0 30 17 38 7 0 59 8 13
2020 Non-shift worker 5 7 24 32 28 2 2 62 13 378
2018 Shift worker 10 7 30 40 7 7 0 50 18 13
2018 Non-shift worker 6 14 32 23 22 1 2 46 21 342
2017 Shift worker 7 25 7 40 21 0 0 61 32 13
2017 Non-shift worker 9 16 26 25 18 2 4 46 27 335
2014 Shift worker 9 9 40 27 9 5 0 38 20 19
2014 Non-shift worker 4 10 23 33 20 6 4 58 16 305

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 8 0 15 24 39 14 0 73 9 13
2020 Non-shift worker 5 11 33 26 20 3 1 48 17 377
2018 Shift worker 7 0 39 44 10 0 0 53 7 13
2018 Non-shift worker 4 12 38 27 16 2 1 44 17 343
2017 Shift worker 0 28 32 9 24 8 0 35 30 13
2017 Non-shift worker 8 13 34 24 15 2 3 42 22 337
2014 Shift worker 5 18 35 37 5 0 0 41 23 19
2014 Non-shift worker 10 15 38 21 10 3 3 33 27 305

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 0 15 8 46 31 0 0 78 15 13
2020 Non-shift worker 5 12 35 28 19 1 1 48 16 377

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 55 31 8 0 7 0 0 85 7 13
2020 Non-shift worker 30 46 13 8 2 2 0 77 9 377

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 69 23 8 0 0 0 0 92 0 13
2020 Non-shift worker 56 27 7 5 5 1 0 84 9 377
2018 Shift worker 24 55 14 0 0 7 0 85 0 13
2018 Non-shift worker 49 29 8 9 4 1 0 78 13 343
2017 Shift worker 64 29 7 0 0 0 0 93 0 13
2017 Non-shift worker 49 28 7 7 6 2 0 80 13 337
2014 Shift worker 34 29 15 18 5 0 0 63 23 18
2014 Non-shift worker 44 28 8 10 9 1 0 73 19 305

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 85 7 0 8 0 0 0 92 8 13
2020 Non-shift worker 58 31 6 3 1 0 0 89 4 377
2018 Shift worker 32 39 14 14 0 0 0 72 14 13
2018 Non-shift worker 51 35 7 6 1 0 0 86 7 345
2017 Shift worker 64 23 13 0 0 0 0 87 0 13
2017 Non-shift worker 52 33 7 5 2 1 0 86 7 338
2014 Shift worker 14 63 19 5 0 0 0 77 5 19
2014 Non-shift worker 46 37 5 8 4 0 0 82 12 305

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 55 23 15 0 0 8 0 84 0 13
2020 Non-shift worker 54 34 7 2 2 1 0 89 4 377
2018 Shift worker 26 38 30 7 0 0 0 63 7 13
2018 Non-shift worker 45 41 7 4 2 0 0 86 6 344

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 45 48 0 7 0 0 0 93 7 13
2020 Non-shift worker 40 39 12 5 2 2 0 81 7 377
2018 Shift worker 48 28 24 0 0 0 0 76 0 13
2018 Non-shift worker 43 40 8 6 2 1 0 84 8 344
2017 Shift worker 46 41 6 7 0 0 0 87 7 13
2017 Non-shift worker 41 41 9 6 1 2 0 84 7 338
2014 Shift worker 49 37 5 0 4 5 0 90 5 19
2014 Non-shift worker 41 39 10 4 5 2 0 82 8 305

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 55 31 7 7 0 0 0 86 7 13
2020 Non-shift worker 42 34 12 6 2 4 0 79 9 379
2018 Shift worker 40 37 17 0 0 7 0 82 0 13
2018 Non-shift worker 40 37 13 6 2 3 0 80 7 346
2017 Shift worker 38 47 9 6 0 0 0 85 6 13
2017 Non-shift worker 38 39 10 3 4 5 0 81 8 338
2014 Shift worker 49 46 0 0 4 0 0 96 4 19
2014 Non-shift worker 47 37 6 3 3 3 0 87 7 305

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 61 24 8 7 0 0 0 85 7 13
2020 Non-shift worker 61 30 4 4 2 0 0 91 5 377
2018 Shift worker 48 45 7 0 0 0 0 93 0 13
2018 Non-shift worker 56 35 5 2 1 0 0 92 3 344
2017 Shift worker 55 39 6 0 0 0 0 94 0 13
2017 Non-shift worker 52 35 6 5 2 1 0 88 7 338
2014 Shift worker 49 46 0 0 4 0 0 96 4 19
2014 Non-shift worker 47 38 4 5 5 0 0 86 10 304

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 67 9 16 0 0 8 0 83 0 12
2020 Non-shift worker 50 24 11 3 3 5 3 81 6 378

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 46 32 15 7 0 0 0 78 7 13
2020 Non-shift worker 37 34 15 4 3 6 1 76 8 379

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 62 31 0 0 7 0 0 93 7 13
2020 Non-shift worker 45 30 9 6 3 5 2 81 10 376

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 46 31 7 0 8 8 0 84 8 13
2020 Non-shift worker 29 30 19 5 4 9 5 68 11 377
2018 Shift worker 14 42 7 21 0 16 0 67 25 13
2018 Non-shift worker 27 35 14 10 5 6 2 68 16 345
2017 Shift worker 47 31 0 14 0 8 0 84 16 13
2017 Non-shift worker 30 33 13 8 6 6 3 70 15 337
2014 Shift worker 14 31 28 5 14 5 5 49 20 19
2014 Non-shift worker 27 31 14 8 8 7 6 66 18 305

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 46 32 15 0 7 0 0 78 7 13
2020 Non-shift worker 36 35 14 7 3 4 1 74 11 379
2018 Shift worker 32 31 21 9 0 7 0 68 9 13
2018 Non-shift worker 31 38 14 10 3 3 1 72 14 345
2017 Shift worker 23 38 38 0 0 0 0 62 0 13
2017 Non-shift worker 34 37 11 10 5 4 1 74 15 338
2014 Shift worker 18 49 14 14 4 0 0 68 18 19
2014 Non-shift worker 40 34 9 7 7 4 0 77 14 305

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 46 32 15 7 0 0 0 78 7 13
2020 Non-shift worker 38 39 14 4 2 2 0 79 7 378
2018 Shift worker 14 72 7 0 0 7 0 92 0 13
2018 Non-shift worker 29 45 17 7 2 1 0 74 9 342

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 38 31 0 0 15 16 0 82 18 13
2020 Non-shift worker 25 22 17 10 11 13 3 55 25 376
2018 Shift worker 24 32 7 21 0 16 0 67 25 13
2018 Non-shift worker 16 20 20 15 11 14 5 44 32 345
2017 Shift worker 31 23 13 16 0 8 9 65 19 13
2017 Non-shift worker 15 24 17 13 14 15 3 46 33 338
2014 Shift worker 9 5 50 18 9 9 0 15 30 19
2014 Non-shift worker 13 17 18 15 16 17 4 38 39 305

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 62 38 0 0 0 0 0 100 0 13
2020 Non-shift worker 48 42 2 7 1 0 0 90 8 378

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 63 22 0 7 8 0 0 85 15 13
2020 Non-shift worker 43 38 10 8 2 0 1 81 9 378
2017 Shift worker 33 53 7 7 0 0 0 85 7 13
2017 Non-shift worker 47 32 7 9 6 0 0 79 14 338
2014 Shift worker 40 51 4 5 0 0 0 91 5 19
2014 Non-shift worker 46 32 7 11 5 0 0 78 15 305

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 55 24 15 7 0 0 0 78 7 13
2020 Non-shift worker 53 33 8 4 2 0 1 86 6 374
2017 Shift worker 56 36 0 7 0 0 0 93 7 13
2017 Non-shift worker 56 31 7 4 2 0 0 87 6 338
2014 Shift worker 40 55 4 0 0 0 0 96 0 19
2014 Non-shift worker 45 37 11 6 1 0 0 82 7 305

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 55 38 0 8 0 0 0 92 8 13
2020 Non-shift worker 72 19 4 3 1 1 0 92 4 377
2017 Shift worker 62 23 7 7 0 0 0 86 7 13
2017 Non-shift worker 65 24 5 4 1 1 0 90 6 336
2014 Shift worker 31 60 5 5 0 0 0 91 5 19
2014 Non-shift worker 70 20 4 4 1 1 0 91 5 305

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 78 0 8 8 7 0 0 78 15 13
2020 Non-shift worker 52 27 15 5 1 0 0 79 6 378

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 39 24 15 0 0 15 7 81 0 13
2020 Non-shift worker 20 15 18 5 5 30 7 56 15 379
2018 Shift worker 14 7 31 7 0 41 0 36 12 13
2018 Non-shift worker 17 16 18 5 4 31 8 56 15 343
2017 Shift worker 15 47 15 0 0 7 17 81 0 13
2017 Non-shift worker 13 20 17 5 6 29 10 54 18 338
2014 Shift worker 9 18 18 0 9 40 5 50 16 19
2014 Non-shift worker 13 14 17 5 7 36 8 48 21 305

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 46 32 22 0 0 0 0 78 0 13
2020 Non-shift worker 35 28 18 5 3 11 1 71 8 379
2018 Shift worker 30 46 10 7 0 7 0 82 8 13
2018 Non-shift worker 29 38 17 5 3 8 0 73 8 343
2017 Shift worker 31 31 0 15 0 15 9 81 19 13
2017 Non-shift worker 26 35 16 6 6 10 1 68 14 337
2014 Shift worker 22 32 19 0 9 14 5 66 11 19
2014 Non-shift worker 22 30 18 4 7 20 1 65 13 304

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Shift worker 0 100 13
2020 Non-shift worker 6 94 379
2018 Shift worker 0 100 13
2018 Non-shift worker 7 93 343

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Non-shift worker 30 70 24
2018 Non-shift worker 51 49 24

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Non-shift worker 0 100 24

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Non-shift worker 0 100 24
2018 Non-shift worker 0 100 24

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Non-shift worker 0 100 24

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Non-shift worker 0 100 24
2018 Non-shift worker 0 100 24

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Non-shift worker 0 100 24

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Non-shift worker 33 67 24

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Non-shift worker 28 72 24

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Non-shift worker 0 100 24

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Non-shift worker 21 79 24

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Non-shift worker 42 58 24
2018 Non-shift worker 38 62 24

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Non-shift worker 0 100 24

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Non-shift worker 0 100 24

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Non-shift worker 25 75 24

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Non-shift worker 0 100 24
2018 Non-shift worker 0 100 24

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Non-shift worker 0 100 24

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Non-shift worker 0 100 24
2018 Non-shift worker 22 78 24

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Non-shift worker 20 80 24

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Non-shift worker 0 100 24

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Non-shift worker 0 100 24

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Non-shift worker 0 100 24

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Non-shift worker 72 28 24
2018 Non-shift worker 69 31 24

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Non-shift worker 0 100 24

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Non-shift worker 0 100 24

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Non-shift worker 35 65 24

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Non-shift worker 59 41 24

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Non-shift worker 0 100 24

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Non-shift worker 68 32 24

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Non-shift worker 0 100 24

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Non-shift worker 23 77 24

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 39 24 15 0 0 15 7 81 0 13
2020 Non-shift worker 21 16 17 4 4 33 5 59 13 377
2018 Shift worker 14 14 24 0 0 48 0 54 0 13
2018 Non-shift worker 19 16 19 4 2 33 7 59 10 343
2017 Shift worker 24 23 16 6 0 23 8 68 8 13
2017 Non-shift worker 15 16 15 2 4 40 8 60 12 335
2014 Shift worker 5 14 18 0 4 59 0 45 11 19
2014 Non-shift worker 13 16 16 3 3 43 7 58 10 305

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 46 32 22 0 0 0 0 78 0 13
2020 Non-shift worker 36 30 16 5 3 10 1 74 8 379
2018 Shift worker 21 39 24 0 0 16 0 72 0 13
2018 Non-shift worker 32 33 18 3 2 11 0 73 7 345
2017 Shift worker 34 25 18 6 0 16 0 71 8 12
2017 Non-shift worker 29 33 15 4 3 14 2 74 8 337
2014 Shift worker 5 45 9 9 0 32 0 73 13 19
2014 Non-shift worker 27 27 16 3 3 23 1 71 8 303

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Shift worker 8 92 13
2020 Non-shift worker 6 94 377

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Shift worker 0 100 13
2020 Non-shift worker 10 90 376
2017 Shift worker 0 100 13
2017 Non-shift worker 19 81 336
2014 Non-shift worker 13 87 305

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Non-shift worker 48 52 37

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Non-shift worker 87 13 37
2017 Non-shift worker 82 18 65
2014 Non-shift worker 68 32 38

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Non-shift worker 49 39 6 6 0 0 0 88 6 32
2017 Non-shift worker 58 24 9 9 0 0 0 82 9 54
2014 Non-shift worker 58 35 7 0 0 0 0 93 0 28

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 70 8 15 8 0 0 0 78 8 13
2020 Non-shift worker 54 28 9 3 2 2 3 86 5 377
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 46 24 14 15 0 0 0 71 15 13
2020 Non-shift worker 43 33 14 6 3 2 0 77 9 378

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 61 16 23 0 0 0 0 77 0 13
2020 Non-shift worker 50 35 8 5 1 0 0 86 6 379

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 61 24 15 0 0 0 0 85 0 13
2020 Non-shift worker 44 38 11 4 2 1 0 82 7 378

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 55 22 7 8 0 8 0 84 8 13
2020 Non-shift worker 43 37 10 6 1 1 2 83 7 375

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 54 31 15 0 0 0 0 85 0 13
2020 Non-shift worker 56 30 8 2 1 2 2 88 4 378

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 92 8 0 0 0 0 0 100 0 13
2020 Non-shift worker 79 17 3 1 0 0 1 96 1 378

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 55 16 22 8 0 0 0 71 8 13
2020 Non-shift worker 63 29 6 1 0 0 0 93 1 379

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 62 16 7 15 0 0 0 78 15 13
2020 Non-shift worker 58 24 8 7 3 0 0 83 9 378

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 70 22 8 0 0 0 0 92 0 13
2020 Non-shift worker 67 25 5 1 2 0 0 92 3 378

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 70 22 8 0 0 0 0 92 0 13
2020 Non-shift worker 49 37 9 2 1 2 0 88 3 378
2018 Shift worker 48 28 24 0 0 0 0 76 0 13
2018 Non-shift worker 40 41 11 6 2 1 0 82 7 345
2017 Shift worker 55 29 7 9 0 0 0 84 9 13
2017 Non-shift worker 33 47 9 6 2 2 0 82 8 338

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 63 22 7 8 0 0 0 85 8 13
2020 Non-shift worker 46 27 11 9 6 1 0 73 16 377

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 63 15 14 8 0 0 0 78 8 13
2020 Non-shift worker 56 27 8 3 3 2 1 86 6 377

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 78 8 15 0 0 0 0 85 0 13
2020 Non-shift worker 41 35 14 6 3 1 0 77 10 378
2018 Shift worker 41 7 45 7 0 0 0 48 7 13
2018 Non-shift worker 34 40 17 4 4 1 0 75 8 346
2017 Shift worker 37 48 9 6 0 0 0 85 6 13
2017 Non-shift worker 25 43 19 6 5 1 0 69 11 338

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 23 30 33 14 0 0 0 53 14 13
2020 Non-shift worker 50 21 10 8 9 0 3 73 17 378

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 22 47 15 8 8 0 0 69 16 13
2020 Non-shift worker 44 29 18 6 2 0 0 73 8 378
2018 Shift worker 14 48 7 7 14 0 10 69 23 13
2018 Non-shift worker 26 24 23 11 15 0 1 51 26 345
2017 Shift worker 37 17 18 22 7 0 0 53 29 13
2017 Non-shift worker 20 22 21 15 20 0 1 43 36 338

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 15 47 14 16 7 0 0 63 23 13
2020 Non-shift worker 20 28 31 13 8 0 0 48 21 377
2018 Shift worker 9 35 35 14 7 0 0 44 21 13
2018 Non-shift worker 19 34 30 12 5 0 1 53 17 345
2017 Shift worker 15 22 32 23 7 0 0 37 31 13
2017 Non-shift worker 18 30 31 13 6 0 2 49 20 335

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 45 24 8 23 0 0 0 69 23 13
2020 Non-shift worker 30 32 23 8 6 0 1 62 14 378
2018 Shift worker 9 53 17 21 0 0 0 62 21 13
2018 Non-shift worker 25 37 27 8 3 0 1 62 11 343
2017 Shift worker 37 9 47 7 0 0 0 46 7 13
2017 Non-shift worker 20 38 22 9 8 0 2 60 18 337

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 39 16 7 24 14 0 0 55 38 13
2020 Non-shift worker 28 27 21 11 10 1 1 57 21 378
2018 Shift worker 7 34 38 0 21 0 0 41 21 13
2018 Non-shift worker 19 28 27 17 8 0 1 48 25 344
2017 Shift worker 16 15 39 20 9 0 0 32 29 13
2017 Non-shift worker 20 29 23 16 9 0 3 50 26 337

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 69 8 0 23 0 0 0 77 23 13
2020 Non-shift worker 46 28 17 5 3 0 1 75 8 377
2018 Shift worker 44 47 0 0 0 0 10 100 0 13
2018 Non-shift worker 51 30 13 2 1 0 4 84 3 344
2017 Shift worker 52 16 23 0 0 0 9 74 0 13
2017 Non-shift worker 44 28 15 2 1 0 9 80 4 337

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 62 0 23 15 0 0 0 62 15 13
2020 Non-shift worker 33 30 21 10 6 0 0 63 16 376
2018 Shift worker 25 37 21 0 7 0 10 69 8 13
2018 Non-shift worker 39 32 16 9 4 0 0 71 14 345
2017 Shift worker 47 6 40 7 0 0 0 53 7 13
2017 Non-shift worker 30 36 19 9 6 0 1 66 15 335

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 45 16 16 0 8 8 7 72 9 13
2020 Non-shift worker 32 26 16 15 7 0 3 61 22 378

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 45 24 15 16 0 0 0 69 16 13
2020 Non-shift worker 41 32 17 6 2 1 1 75 8 379
2018 Shift worker 23 53 17 7 0 0 0 76 7 13
2018 Non-shift worker 34 37 17 7 4 1 1 72 11 345
2017 Shift worker 54 21 16 9 0 0 0 75 9 13
2017 Non-shift worker 29 34 23 7 5 1 1 64 12 334

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 61 8 15 15 0 0 0 69 15 13
2020 Non-shift worker 31 39 19 6 3 1 1 71 10 375
2018 Shift worker 24 52 17 7 0 0 0 76 7 13
2018 Non-shift worker 33 37 19 7 2 1 1 71 9 342
2017 Shift worker 42 23 18 8 10 0 0 65 18 12
2017 Non-shift worker 24 38 23 10 3 0 2 64 12 335

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 53 8 8 31 0 0 0 62 31 13
2020 Non-shift worker 41 33 14 7 5 0 0 74 12 375
2018 Shift worker 28 39 9 17 7 0 0 68 24 13
2018 Non-shift worker 36 34 18 6 4 0 1 71 10 343
2017 Shift worker 47 20 24 0 9 0 0 67 9 13
2017 Non-shift worker 32 33 19 9 5 0 2 66 14 335

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 45 24 8 23 0 0 0 69 23 13
2020 Non-shift worker 54 26 8 6 5 0 1 80 11 376

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 37 24 15 8 16 0 0 61 24 13
2020 Non-shift worker 29 33 22 10 6 0 1 62 16 379

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 46 23 23 8 0 0 0 69 8 13
2020 Non-shift worker 33 41 15 7 3 0 1 75 10 376
2018 Shift worker 37 32 7 17 7 0 0 69 24 13
2018 Non-shift worker 36 35 21 4 2 1 1 72 6 343
2017 Shift worker 47 13 23 7 9 0 0 60 16 13
2017 Non-shift worker 31 37 20 6 2 1 2 70 9 335

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 61 16 23 0 0 0 0 77 0 13
2020 Non-shift worker 55 27 10 4 2 0 2 83 6 376
2018 Shift worker 62 14 0 14 0 0 10 84 16 13
2018 Non-shift worker 55 21 15 4 2 1 2 78 6 343
2017 Shift worker 78 7 14 0 0 0 0 86 0 13
2017 Non-shift worker 58 22 9 6 2 0 2 82 9 337

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 53 39 0 8 0 0 0 92 8 13
2020 Non-shift worker 41 31 16 7 4 0 1 73 11 375

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 61 24 8 0 0 0 7 91 0 13
2020 Non-shift worker 76 10 5 1 1 0 6 92 2 377
2018 Shift worker 83 7 0 0 0 0 10 100 0 13
2018 Non-shift worker 76 13 4 1 1 0 5 94 2 344

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 84 0 8 8 0 0 0 84 8 13
2020 Non-shift worker 74 11 6 3 3 0 4 88 6 376
2018 Shift worker 76 7 7 0 0 0 10 92 0 13
2018 Non-shift worker 70 14 7 2 4 0 3 86 6 343
2017 Shift worker 93 7 0 0 0 0 0 100 0 13
2017 Non-shift worker 69 14 4 5 3 1 3 87 8 336

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 84 0 8 8 0 0 0 84 8 13
2020 Non-shift worker 66 20 7 3 1 0 2 88 4 378
2018 Shift worker 48 21 14 7 0 0 10 77 8 13
2018 Non-shift worker 50 26 16 3 3 0 1 77 6 341
2017 Shift worker 65 13 22 0 0 0 0 78 0 13
2017 Non-shift worker 52 27 13 2 3 1 2 81 5 335

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 84 0 8 8 0 0 0 84 8 13
2020 Non-shift worker 67 15 7 4 4 1 2 85 8 376
2018 Shift worker 55 14 7 14 0 0 10 77 16 13
2018 Non-shift worker 54 21 13 5 5 0 2 76 10 343
2017 Shift worker 87 0 13 0 0 0 0 87 0 13
2017 Non-shift worker 58 20 8 6 5 1 2 81 11 334

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 77 7 16 0 0 0 0 84 0 13
2020 Non-shift worker 62 14 3 2 1 1 18 93 4 378
2018 Shift worker 68 0 0 0 0 0 32 100 0 13
2018 Non-shift worker 51 17 5 2 1 0 23 90 4 339
2017 Shift worker 76 0 7 0 0 0 17 91 0 13
2017 Non-shift worker 49 15 8 2 1 1 24 85 5 336

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 67 25 8 0 0 0 0 92 0 13
2020 Non-shift worker 73 16 4 0 1 0 5 94 1 379
2018 Shift worker 83 0 0 0 0 0 17 100 0 13
2018 Non-shift worker 68 18 5 2 1 1 5 92 3 341
2017 Shift worker 70 21 0 0 9 0 0 91 9 13
2017 Non-shift worker 69 17 5 1 0 0 8 94 1 335

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 68 24 0 8 0 0 0 92 8 13
2020 Non-shift worker 81 10 4 2 1 1 2 93 3 378
2018 Shift worker 55 0 0 14 7 0 24 72 28 13
2018 Non-shift worker 75 12 3 3 3 0 4 91 6 343
2017 Shift worker 84 7 0 9 0 0 0 91 9 13
2017 Non-shift worker 75 11 3 2 2 0 6 92 5 337

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 37 41 8 8 0 0 7 84 8 13
2020 Non-shift worker 45 34 13 4 2 0 2 81 6 379
2018 Shift worker 55 7 14 0 7 0 17 75 8 13
2018 Non-shift worker 47 29 16 4 3 0 1 77 7 342
2017 Shift worker 54 22 23 0 0 0 0 77 0 13
2017 Non-shift worker 47 31 13 4 2 0 3 81 6 336

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 37 24 32 0 8 0 0 60 8 13
2020 Non-shift worker 29 41 22 5 2 0 0 71 7 379

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 0 55 22 23 0 0 0 55 23 13
2020 Non-shift worker 14 37 37 9 2 0 0 51 12 377
2018 Shift worker 16 25 38 14 7 0 0 41 21 13
2018 Non-shift worker 17 31 41 9 2 0 0 48 12 346
2017 Shift worker 21 23 31 25 0 0 0 45 25 13
2017 Non-shift worker 11 34 41 10 4 1 0 44 14 337

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 15 14 24 40 8 0 0 47 29 13
2020 Non-shift worker 5 18 40 27 10 0 0 37 23 378
2018 Shift worker 0 24 42 17 17 0 0 34 24 13
2018 Non-shift worker 4 14 41 25 16 0 0 40 19 342
2017 Shift worker 0 7 40 30 23 0 0 53 7 13
2017 Non-shift worker 4 15 41 29 11 0 0 40 19 337
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 24 76 0 0 76 24 13
2020 Non-shift worker 28 60 11 0 69 31 379

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 53 16 8 8 15 0 0 69 23 13
2020 Non-shift worker 50 18 12 7 5 0 8 74 13 379
2018 Shift worker 35 32 0 0 7 0 26 91 9 13
2018 Non-shift worker 38 12 15 12 12 2 8 56 27 345
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