2020 Public Service Employee Survey Results by Theme for Treasury Board of Canada Secretariat by Question 83. Are you a supervisor?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues
- Support to resolve pay or other compensation issues

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	44	38	10	6	2	82	8	580
2020	Non-supervisor	41	37	10	9	4	78	12	1252
2019	Supervisor	50	36	5	6	3	86	8	512
2019	Non-supervisor	41	38	10	8	3	78	11	1278
2018	Supervisor	44	43	6	5	3	86	8	392
2018	Non-supervisor	35	42	11	8	4	77	12	981
2017	Supervisor	42	44	5	6	4	86	10	429
2017	Non-supervisor	32	46	11	8	4	78	11	1068
2014	Supervisor	43	45	6	3	2	89	5	376
2014	Non-supervisor	28	47	11	9	5	75	14	1052

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	44	34	9	9	4	78	13	573
2020	Non-supervisor	43	34	10	8	5	77	13	1248
2019	Supervisor	47	33	6	9	5	80	13	514
2019	Non-supervisor	41	34	11	8	5	76	14	1276
2018	Supervisor	46	38	7	6	4	84	10	392
2018	Non-supervisor	36	35	12	10	6	71	17	979
2017	Supervisor	37	39	9	8	6	76	15	430
2017	Non-supervisor	34	37	11	10	7	71	17	1069

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	58	32	7	2	1	90	3	570
2020	Non-supervisor	52	32	10	4	1	84	5	1243
2019	Supervisor	63	29	4	2	1	92	4	507
2019	Non-supervisor	49	35	10	4	2	85	5	1269
2018	Supervisor	61	30	7	2	1	91	2	392
2018	Non-supervisor	48	37	9	3	3	84	6	972
2017	Supervisor	60	31	4	4	1	92	4	430
2017	Non-supervisor	48	38	9	4	1	86	5	1069
2014	Supervisor	74	21	3	2	0	96	2	375
2014	Non-supervisor	56	30	9	3	2	86	5	1052

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	45	39	8	5	2	84	8	577
2020	Non-supervisor	48	34	11	5	2	82	7	1249
2019	Supervisor	54	31	6	7	2	85	9	516
2019	Non-supervisor	45	36	10	6	2	82	8	1276
2018	Supervisor	50	33	9	5	3	84	7	393
2018	Non-supervisor	39	40	11	7	3	79	10	977
2017	Supervisor	46	40	6	5	3	86	8	427
2017	Non-supervisor	39	40	11	7	3	79	10	1066
2014	Supervisor	51	36	7	4	1	88	5	376
2014	Non-supervisor	37	40	12	7	4	77	11	1050

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	42	35	11	8	4	0	0	77	12	573
2020	Non-supervisor	50	30	11	6	3	1	0	81	9	1248
2019	Supervisor	48	32	9	7	3	0	0	80	10	513
2019	Non-supervisor	48	31	10	6	4	1	0	79	10	1277
2018	Supervisor	50	32	11	5	3	0	0	82	8	392
2018	Non-supervisor	46	28	14	7	4	1	0	75	12	973
2017	Supervisor	41	35	12	8	4	0	0	76	12	430
2017	Non-supervisor	41	29	16	8	5	1	0	71	13	1068
2014	Supervisor	40	33	15	7	4	1	0	74	11	375
2014	Non-supervisor	30	36	18	10	5	1	1	67	15	1047

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	43	34	12	7	4	77	11	574
2020	Non-supervisor	49	34	8	6	3	83	9	1245
2019	Supervisor	46	34	10	7	2	80	10	514
2019	Non-supervisor	46	33	11	6	4	79	10	1269
2018	Supervisor	50	32	9	6	3	82	9	393
2018	Non-supervisor	44	32	12	7	4	76	11	966
2017	Supervisor	41	36	10	8	4	77	12	430
2017	Non-supervisor	42	33	12	9	4	75	13	1069
2014	Supervisor	40	38	11	7	3	78	10	376
2014	Non-supervisor	31	39	15	10	4	70	14	1047

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	35	26	19	11	6	2	1	63	18	578
2020	Non-supervisor	42	24	17	8	5	3	1	69	14	1249
2019	Supervisor	38	27	18	8	6	1	1	67	15	515
2019	Non-supervisor	39	24	17	10	6	3	1	66	17	1280
2018	Supervisor	39	27	15	12	5	1	1	68	17	396
2018	Non-supervisor	36	25	16	11	8	3	0	63	20	976
2017	Supervisor	35	26	18	9	8	4	1	64	18	430
2017	Non-supervisor	34	25	17	11	9	4	1	62	20	1068
2014	Supervisor	32	21	21	13	9	3	0	55	23	375
2014	Non-supervisor	26	26	17	15	10	4	1	55	27	1049

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	76	18	4	1	1	0	0	94	2	578
2020	Non-supervisor	59	24	9	3	2	1	2	86	5	1250
2019	Supervisor	75	17	4	2	1	1	1	94	3	515
2019	Non-supervisor	57	23	11	4	3	1	2	82	7	1283

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	59	26	6	6	2	0	0	86	8	579
2020	Non-supervisor	57	27	6	5	4	0	0	85	9	1251
2019	Supervisor	53	28	7	7	4	1	0	82	11	514
2019	Non-supervisor	52	28	9	6	4	1	1	81	10	1279
2018	Supervisor	53	29	8	7	2	0	0	82	9	391
2018	Non-supervisor	47	29	9	7	6	1	0	78	13	967
2017	Supervisor	50	31	6	8	4	0	0	81	12	431
2017	Non-supervisor	46	32	10	8	4	0	0	78	12	1067
2014	Supervisor	51	30	8	7	3	0	1	82	10	377
2014	Non-supervisor	43	31	11	10	5	0	0	74	15	1052

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	64	24	4	4	3	0	1	88	7	580
2020	Non-supervisor	63	22	6	5	3	0	0	86	8	1254
2019	Supervisor	57	25	6	7	4	0	0	82	11	512
2019	Non-supervisor	57	25	7	7	4	0	0	82	11	1281
2018	Supervisor	55	23	10	7	4	1	0	79	11	391
2018	Non-supervisor	50	27	11	6	6	1	0	77	12	969
2017	Supervisor	50	26	10	9	4	0	0	77	13	430
2017	Non-supervisor	52	27	9	7	5	0	0	79	12	1069
2014	Supervisor	55	26	7	7	4	1	0	82	11	377
2014	Non-supervisor	49	27	10	7	6	0	0	77	13	1050

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	42	32	11	9	4	2	75	14	580
2020	Non-supervisor	47	29	9	5	3	7	82	8	1254
2019	Supervisor	36	39	9	8	5	3	77	14	507
2019	Non-supervisor	41	31	10	6	5	6	77	12	1282
2018	Supervisor	39	37	10	10	3	1	77	13	392
2018	Non-supervisor	32	35	13	8	5	7	72	14	982
2017	Supervisor	31	37	11	10	8	2	70	19	430
2017	Non-supervisor	34	32	14	9	5	6	71	15	1072
2014	Supervisor	40	36	10	8	4	2	78	12	377
2014	Non-supervisor	28	37	14	8	5	7	71	14	1050

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	37	36	10	11	6	0	73	17	575
2020	Non-supervisor	43	34	10	7	4	2	79	11	1248
2019	Supervisor	36	38	11	9	6	1	74	15	506
2019	Non-supervisor	37	35	12	7	5	3	74	13	1279
2018	Supervisor	37	37	11	10	4	1	75	14	393
2018	Non-supervisor	31	35	14	10	6	3	69	17	981
2017	Supervisor	30	36	15	11	7	1	67	18	428
2017	Non-supervisor	33	32	15	11	7	2	66	18	1072
2014	Supervisor	39	37	11	8	5	0	76	13	377
2014	Non-supervisor	25	39	17	10	6	2	66	16	1050

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	23	34	17	15	10	1	58	25	577
2020	Non-supervisor	32	34	14	11	5	4	69	17	1251
2019	Supervisor	23	40	12	16	8	1	64	24	508
2019	Non-supervisor	27	32	17	12	6	6	63	19	1279
2018	Supervisor	24	39	14	16	5	1	64	22	394
2018	Non-supervisor	21	35	16	14	8	6	60	23	979
2017	Supervisor	20	36	17	15	9	2	57	25	430
2017	Non-supervisor	22	31	19	14	8	6	57	23	1072
2014	Supervisor	26	39	14	13	6	2	66	19	377
2014	Non-supervisor	17	36	21	14	7	5	56	22	1050

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	24	38	17	13	8	0	62	21	580
2020	Non-supervisor	30	33	16	12	5	3	66	18	1254
2019	Supervisor	24	38	15	15	8	1	62	23	508
2019	Non-supervisor	24	35	17	14	8	3	60	23	1282
2018	Supervisor	27	37	13	17	6	0	64	23	395
2018	Non-supervisor	20	35	16	17	10	2	56	28	982
2017	Supervisor	24	39	14	14	9	0	63	23	431
2017	Non-supervisor	20	36	17	15	9	3	58	25	1071
2014	Supervisor	23	42	14	15	7	1	64	22	376
2014	Non-supervisor	17	36	15	18	10	4	55	30	1051

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	39	34	13	9	4	0	74	13	577
2020	Non-supervisor	42	35	10	9	4	0	77	13	1253
2019	Supervisor	36	39	9	11	5	0	75	16	514
2019	Non-supervisor	39	34	12	9	5	1	74	14	1279
2018	Supervisor	35	41	11	7	6	0	76	13	393
2018	Non-supervisor	34	33	15	10	7	1	68	17	981
2017	Supervisor	32	41	9	11	6	0	73	17	430
2017	Non-supervisor	33	36	12	11	7	0	70	18	1069
2014	Supervisor	37	31	13	13	5	0	69	18	376
2014	Non-supervisor	29	35	15	13	8	0	65	21	1051

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	36	44	8	9	3	79	12	568
2020	Non-supervisor	39	38	10	10	4	76	14	1249
2019	Supervisor	37	41	6	12	4	79	16	514
2019	Non-supervisor	33	38	11	13	5	70	19	1273
2018	Supervisor	36	39	11	9	4	76	13	393
2018	Non-supervisor	28	40	13	12	6	68	18	982
2017	Supervisor	35	38	12	9	5	73	15	428
2017	Non-supervisor	27	39	14	13	6	67	19	1067

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	52	28	9	8	3	0	0	80	11	580
2020	Non-supervisor	51	30	8	6	4	0	1	82	11	1247
2019	Supervisor	49	30	8	7	5	0	0	80	12	514
2019	Non-supervisor	47	27	12	7	5	1	1	75	13	1277
2018	Supervisor	47	31	10	7	4	1	0	79	11	391
2018	Non-supervisor	42	31	12	9	5	1	1	74	14	969
2017	Supervisor	42	35	10	9	4	0	0	76	13	430
2017	Non-supervisor	43	32	11	8	5	0	0	76	13	1071
2014	Supervisor	45	34	8	9	4	0	0	79	13	376
2014	Non-supervisor	39	33	11	9	5	1	1	74	15	1052

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	34	38	14	10	3	0	1	73	13	575
2020	Non-supervisor	33	37	13	12	4	0	1	71	16	1250
2019	Supervisor	39	39	9	9	4	0	1	78	13	508
2019	Non-supervisor	30	39	13	12	4	1	2	70	16	1277
2018	Supervisor	34	42	10	10	2	0	1	77	13	393
2018	Non-supervisor	24	43	13	13	5	1	1	68	18	985
2017	Supervisor	34	36	13	11	5	0	1	71	16	431
2017	Non-supervisor	26	42	12	14	5	0	1	68	19	1070
2014	Supervisor	40	38	10	9	3	0	1	78	12	376
2014	Non-supervisor	30	36	14	14	5	0	1	67	19	1049

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	57	22	12	5	3	1	1	80	8	579
2020	Non-supervisor	57	20	10	5	4	2	1	80	9	1246

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	32	36	16	9	5	2	0	69	14	579
2020	Non-supervisor	32	34	15	9	6	4	0	68	16	1251
2019	Supervisor	32	38	12	9	6	2	0	72	16	511
2019	Non-supervisor	31	31	16	10	8	4	0	65	18	1274
2018	Supervisor	34	39	15	8	3	0	0	74	11	390
2018	Non-supervisor	27	32	14	13	9	4	0	62	23	980
2017	Supervisor	34	34	14	11	6	1	0	69	16	430
2017	Non-supervisor	28	37	12	12	7	4	0	67	20	1068
2014	Supervisor	31	40	14	10	4	2	0	72	14	376
2014	Non-supervisor	25	32	16	15	7	3	1	60	23	1049

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	29	30	14	14	9	2	2	61	24	579
2020	Non-supervisor	27	29	14	14	10	4	3	59	25	1252
2019	Supervisor	29	33	14	12	8	2	2	64	22	514
2019	Non-supervisor	27	27	13	15	11	5	3	58	28	1282
2018	Supervisor	32	34	13	11	7	1	2	68	19	387
2018	Non-supervisor	23	27	16	15	15	3	1	53	31	977
2017	Supervisor	31	28	13	13	11	2	2	62	24	426
2017	Non-supervisor	22	26	14	17	15	4	2	52	34	1069
2014	Supervisor	29	24	13	16	11	3	4	57	29	376
2014	Non-supervisor	16	26	15	19	19	3	3	45	40	1050

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	43	26	15	9	5	0	3	71	14	580
2020	Non-supervisor	52	20	14	6	5	1	3	75	11	1252
2019	Supervisor	47	25	14	6	4	0	2	74	11	515
2019	Non-supervisor	54	22	10	5	3	1	4	80	9	1274

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	56	23	11	4	3	1	2	81	7	580
2020	Non-supervisor	51	22	14	7	4	1	2	75	11	1252
2019	Supervisor	64	20	10	3	2	0	2	85	5	509
2019	Non-supervisor	54	22	13	5	3	1	4	79	8	1273

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	81	6	4	1	2	2	4	93	3	579
2020	Non-supervisor	77	7	4	2	2	3	3	91	5	1247
2019	Supervisor	83	6	3	2	2	2	2	93	4	510
2019	Non-supervisor	76	8	4	2	3	3	4	90	5	1271

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	84	6	1	1	0	0	7	97	1	578
2020	Non-supervisor	75	8	5	1	2	1	7	92	3	1251
2019	Supervisor	87	2	1	1	1	0	7	97	2	512
2019	Non-supervisor	81	5	2	1	1	1	8	95	3	1269

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	49	36	5	7	3	0	85	10	575
2020	Non-supervisor	41	36	10	9	4	0	77	13	1252
2019	Supervisor	51	34	5	8	2	0	85	10	512
2019	Non-supervisor	37	37	13	8	4	0	74	13	1267
2018	Supervisor	51	36	4	6	2	0	87	9	390
2018	Non-supervisor	33	39	12	10	6	1	73	16	974
2017	Supervisor	46	37	7	6	4	0	83	10	430
2017	Non-supervisor	31	39	12	12	5	0	70	18	1069
2014	Supervisor	45	40	7	6	2	0	85	8	376
2014	Non-supervisor	26	41	12	14	7	0	67	20	1051

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	52	30	9	5	3	0	82	9	576
2020	Non-supervisor	45	33	11	7	4	0	78	11	1253
2019	Supervisor	51	31	10	7	2	0	82	8	512
2019	Non-supervisor	43	31	14	6	5	0	74	11	1275
2018	Supervisor	53	31	7	7	3	0	83	10	391
2018	Non-supervisor	38	36	12	8	5	1	74	14	971
2017	Supervisor	45	33	8	9	5	0	78	14	429
2017	Non-supervisor	36	37	12	9	6	0	73	15	1068
2014	Supervisor	45	37	10	6	3	0	82	9	376
2014	Non-supervisor	33	35	15	10	7	0	68	17	1051

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	39	39	9	10	2	1	78	13	578
2020	Non-supervisor	41	37	10	8	3	0	79	12	1246
2019	Supervisor	41	41	6	8	4	0	82	12	505
2019	Non-supervisor	40	36	11	8	3	1	78	11	1260
2018	Supervisor	45	37	7	9	3	0	82	12	389
2018	Non-supervisor	35	37	13	10	5	0	73	14	977
2017	Supervisor	41	33	12	9	5	0	74	14	430
2017	Non-supervisor	35	39	12	9	3	1	75	13	1068
2014	Supervisor	44	36	9	8	4	0	80	12	375
2014	Non-supervisor	33	37	14	9	4	1	71	14	1051

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	36	46	8	6	2	2	84	8	577
2020	Non-supervisor	31	41	14	7	3	3	75	10	1252
2019	Supervisor	36	45	10	6	3	1	82	8	511
2019	Non-supervisor	28	41	17	7	4	3	71	11	1279
2018	Supervisor	40	41	12	4	2	1	82	6	392
2018	Non-supervisor	26	38	18	8	5	4	67	14	981
2017	Supervisor	34	39	13	8	4	1	75	12	428
2017	Non-supervisor	26	37	18	10	5	5	65	15	1068

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	35	31	11	15	8	0	0	66	23	578
2020	Non-supervisor	51	29	7	8	5	0	0	80	13	1247
2019	Supervisor	46	33	7	9	5	0	0	79	14	512
2019	Non-supervisor	53	28	7	8	4	0	0	81	12	1275
2018	Supervisor	42	35	9	9	5	0	0	77	14	396
2018	Non-supervisor	49	31	8	7	4	0	0	81	11	983
2017	Supervisor	37	35	10	9	8	0	0	73	17	428
2017	Non-supervisor	50	29	9	8	4	1	0	80	12	1069
2014	Supervisor	39	33	11	12	5	1	0	73	17	375
2014	Non-supervisor	42	33	10	10	4	0	1	76	14	1051

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	10	24	23	23	20	0	34	43	575
2020	Non-supervisor	36	32	20	7	5	0	68	12	1246
2019	Supervisor	15	31	25	16	13	0	45	29	512
2019	Non-supervisor	39	31	19	7	3	0	70	10	1276
2018	Supervisor	13	28	23	22	13	0	41	35	396
2018	Non-supervisor	32	35	19	9	4	1	67	14	984
2017	Supervisor	14	29	23	19	15	1	43	34	431
2017	Non-supervisor	32	40	18	7	2	0	72	9	1072
2014	Supervisor	16	30	25	17	11	0	47	28	377
2014	Non-supervisor	34	41	16	6	2	0	76	8	1052

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	40	60	580
2020	Non-supervisor	40	60	1251

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	66	18	5	2	0	1	7	92	2	579
2020	Non-supervisor	64	15	6	2	1	4	8	90	3	1251

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Supervisor	44	25	32	580
2020	Non-supervisor	35	29	36	1256
2019	Supervisor	47	22	32	514
2019	Non-supervisor	41	24	35	1282
2018	Supervisor	49	21	30	395
2018	Non-supervisor	44	23	33	986
2017	Supervisor	47	23	30	431
2017	Non-supervisor	44	23	33	1070
2014	Supervisor	54	21	25	375
2014	Non-supervisor	43	23	34	1049

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Supervisor	7	26	58	3	2	5	257
2020	Non-supervisor	6	27	46	3	8	9	450
2019	Supervisor	9	23	57	3	1	7	240
2019	Non-supervisor	6	24	50	4	10	7	528
2018	Supervisor	10	24	56	4	2	5	194
2018	Non-supervisor	8	31	44	4	7	7	438
2017	Supervisor	9	26	60	2	0	3	206
2017	Non-supervisor	8	23	46	3	14	7	465
2014	Supervisor	11	19	59	5	9999	6	201
2014	Non-supervisor	7	18	56	7	9999	11	446

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	59	31	5	3	2	90	5	577
2020	Non-supervisor	51	35	6	6	2	86	8	1250
2019	Supervisor	57	32	5	5	1	89	6	510
2019	Non-supervisor	48	35	8	6	3	83	9	1271
2018	Supervisor	58	33	4	4	1	91	5	392
2018	Non-supervisor	49	38	6	4	2	88	6	980
2017	Supervisor	54	33	6	4	3	87	7	428
2017	Non-supervisor	41	40	10	6	3	82	9	1068
2014	Supervisor	64	29	4	2	0	93	3	376
2014	Non-supervisor	40	42	10	5	3	82	8	1052

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	29	45	12	8	5	1	74	14	580
2020	Non-supervisor	34	43	12	7	2	2	78	10	1250
2019	Supervisor	30	44	14	8	3	1	75	11	515
2019	Non-supervisor	30	44	15	7	2	1	75	9	1278
2018	Supervisor	29	48	14	7	2	0	77	9	391
2018	Non-supervisor	28	43	16	8	3	1	72	12	981
2017	Supervisor	34	44	12	7	3	0	78	10	430
2017	Non-supervisor	28	46	14	7	3	1	75	11	1070
2014	Supervisor	31	46	11	9	1	1	78	10	377
2014	Non-supervisor	26	42	18	9	3	2	70	12	1051

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	13	29	39	16	3	0	0	19	42	578
2020	Non-supervisor	10	22	35	22	9	1	1	32	32	1249
2019	Supervisor	14	27	36	17	6	0	0	23	41	515
2019	Non-supervisor	11	22	34	21	9	1	1	31	34	1274
2018	Supervisor	12	31	33	18	6	0	0	24	43	394
2018	Non-supervisor	11	27	37	18	5	1	1	23	39	981
2017	Supervisor	15	29	36	15	4	0	1	19	45	429
2017	Non-supervisor	13	26	35	17	8	1	2	25	39	1067
2014	Supervisor	9	25	44	16	7	0	0	22	34	377
2014	Non-supervisor	10	25	40	16	6	0	2	23	36	1049

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	7	15	29	33	13	1	1	47	23	576
2020	Non-supervisor	4	13	23	32	22	3	2	58	18	1242
2019	Supervisor	9	14	33	26	16	1	1	43	23	514
2019	Non-supervisor	7	13	25	30	19	3	2	52	21	1273
2018	Supervisor	8	19	29	29	14	1	1	43	27	395
2018	Non-supervisor	7	15	28	30	13	3	3	46	24	973
2017	Supervisor	7	17	31	30	11	1	3	43	25	427
2017	Non-supervisor	8	16	25	26	18	2	5	47	26	1062
2014	Supervisor	4	16	29	34	16	0	1	50	20	377
2014	Non-supervisor	7	15	26	30	14	4	5	48	24	1049

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	16	26	31	21	5	1	0	27	42	575
2020	Non-supervisor	12	21	28	23	12	2	2	36	34	1248
2019	Supervisor	17	20	33	19	10	0	1	29	38	514
2019	Non-supervisor	14	20	29	22	11	1	2	35	35	1277
2018	Supervisor	16	22	33	20	9	0	1	29	38	394
2018	Non-supervisor	18	21	30	18	9	2	3	28	40	976
2017	Supervisor	18	25	30	19	6	0	2	26	44	428
2017	Non-supervisor	16	23	29	19	8	2	3	29	40	1063
2014	Supervisor	18	24	31	19	7	0	1	26	42	374
2014	Non-supervisor	20	24	29	16	7	1	3	24	46	1052

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	16	31	33	15	4	0	0	19	48	575
2020	Non-supervisor	11	19	32	24	12	1	1	37	30	1244
2019	Supervisor	16	24	38	15	6	0	1	21	41	515
2019	Non-supervisor	11	19	31	24	12	1	1	37	31	1277
2018	Supervisor	15	26	39	15	5	0	0	20	41	391
2018	Non-supervisor	12	21	36	20	8	1	2	29	34	968
2017	Supervisor	16	27	39	13	4	0	1	17	43	426
2017	Non-supervisor	11	21	34	21	10	1	1	32	33	1064
2014	Supervisor	11	26	40	17	6	0	0	23	37	371
2014	Non-supervisor	9	20	38	22	7	1	2	30	31	1049

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	30	26	30	9	4	1	1	13	57	578
2020	Non-supervisor	12	19	27	24	14	2	2	40	32	1247
2019	Supervisor	22	28	26	14	8	0	1	23	50	514
2019	Non-supervisor	12	19	26	22	15	2	3	40	33	1275
2018	Supervisor	23	31	25	14	6	0	1	20	54	393
2018	Non-supervisor	16	25	26	20	8	2	3	29	43	978
2017	Supervisor	27	36	24	8	3	1	1	12	64	430
2017	Non-supervisor	17	24	27	17	10	1	4	29	43	1064
2014	Supervisor	16	30	32	13	7	1	1	20	47	377
2014	Non-supervisor	14	26	27	18	9	2	4	29	42	1049

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	9	15	32	32	11	1	1	43	25	574
2020	Non-supervisor	7	14	24	30	18	4	3	51	23	1245
2019	Supervisor	11	21	32	22	12	1	1	34	33	515
2019	Non-supervisor	13	14	25	24	18	3	3	44	29	1272
2018	Supervisor	11	24	33	26	5	0	0	31	35	388
2018	Non-supervisor	14	22	28	20	10	3	3	31	39	975
2017	Supervisor	12	21	34	22	7	1	2	31	34	426
2017	Non-supervisor	12	19	30	19	13	4	4	34	34	1064
2014	Supervisor	6	18	35	26	13	1	2	40	24	376
2014	Non-supervisor	9	15	30	26	12	3	5	42	26	1049

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	14	24	35	22	5	1	0	26	38	577
2020	Non-supervisor	9	17	32	23	14	3	2	39	27	1242
2019	Supervisor	15	21	37	16	8	1	1	25	37	511
2019	Non-supervisor	12	20	32	20	13	1	1	34	33	1276
2018	Supervisor	15	27	38	16	4	0	0	20	42	393
2018	Non-supervisor	13	24	32	18	8	3	2	27	39	974
2017	Supervisor	17	22	39	15	6	0	1	21	40	428
2017	Non-supervisor	14	20	32	18	9	3	3	30	36	1065
2014	Supervisor	14	23	38	17	6	0	1	24	37	377
2014	Non-supervisor	15	21	35	17	7	2	3	25	38	1051

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	5	15	42	29	8	0	37	21	579
2020	Non-supervisor	6	16	36	27	15	1	42	22	1250
2019	Supervisor	16	33	31	12	7	0	19	49	513
2019	Non-supervisor	13	26	34	17	10	1	27	39	1278

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	19	41	19	14	6	2	0	61	20	573
2020	Non-supervisor	25	39	17	11	4	4	0	67	15	1246
2019	Supervisor	18	39	18	18	4	2	1	59	22	512
2019	Non-supervisor	21	36	20	13	4	6	0	61	18	1272

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	58	26	7	6	3	0	85	9	572
2020	Non-supervisor	55	24	8	7	4	1	80	12	1250
2019	Supervisor	60	27	5	5	3	0	87	8	514
2019	Non-supervisor	51	29	8	8	5	1	80	12	1277
2018	Supervisor	55	29	7	5	4	0	84	9	395
2018	Non-supervisor	44	29	8	11	7	1	74	18	982
2017	Supervisor	52	28	7	8	4	0	81	12	431
2017	Non-supervisor	46	28	9	10	7	1	74	17	1069
2014	Supervisor	61	24	6	5	3	1	86	8	377
2014	Non-supervisor	43	28	11	10	8	1	71	18	1052

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	64	27	5	3	1	91	4	568
2020	Non-supervisor	66	25	4	4	2	90	6	1242
2019	Supervisor	61	26	4	7	2	87	9	515
2019	Non-supervisor	60	27	6	5	2	87	6	1279
2018	Supervisor	55	35	5	1	3	91	4	395
2018	Non-supervisor	52	32	6	6	3	84	9	981
2017	Supervisor	53	34	5	7	1	87	8	430
2017	Non-supervisor	51	34	7	6	2	85	9	1069
2014	Supervisor	58	31	6	4	2	88	6	376
2014	Non-supervisor	47	37	7	7	2	84	9	1052

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	61	31	6	1	1	0	92	2	573
2020	Non-supervisor	55	29	9	4	2	1	85	6	1246
2019	Supervisor	60	31	4	3	1	0	91	5	514
2019	Non-supervisor	50	34	8	4	2	1	86	6	1274
2018	Supervisor	54	37	5	3	2	0	91	4	393
2018	Non-supervisor	45	37	10	5	2	1	82	8	982

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	44	37	9	5	3	1	83	8	579
2020	Non-supervisor	43	37	9	7	2	2	81	10	1247
2019	Supervisor	44	38	10	5	2	1	83	7	512
2019	Non-supervisor	43	35	11	6	3	2	80	9	1269
2018	Supervisor	51	37	6	3	2	0	88	6	394
2018	Non-supervisor	46	35	10	4	3	2	82	8	973
2017	Supervisor	44	41	10	3	2	1	86	5	431
2017	Non-supervisor	42	38	11	5	3	2	81	7	1071
2014	Supervisor	53	33	7	3	2	2	88	5	376
2014	Non-supervisor	41	36	11	5	2	3	80	8	1049

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	45	34	14	3	2	3	0	81	5	577
2020	Non-supervisor	45	31	11	5	2	5	0	80	8	1247
2019	Supervisor	49	35	9	3	1	3	0	87	4	511
2019	Non-supervisor	50	29	12	4	3	4	0	82	6	1278
2018	Supervisor	58	31	7	3	1	1	0	89	4	394
2018	Non-supervisor	46	32	13	3	2	4	0	82	5	974
2017	Supervisor	48	36	10	2	1	3	0	86	4	430
2017	Non-supervisor	44	31	13	4	2	5	0	79	7	1071
2014	Supervisor	55	32	7	2	1	4	0	91	2	376
2014	Non-supervisor	45	33	12	3	2	4	1	83	5	1047

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	58	31	5	3	2	0	89	6	578
2020	Non-supervisor	61	27	7	3	2	0	89	5	1248
2019	Supervisor	58	30	6	5	1	1	88	6	512
2019	Non-supervisor	57	30	6	3	3	1	88	6	1279
2018	Supervisor	59	32	5	2	2	0	91	4	394
2018	Non-supervisor	54	32	7	4	3	0	86	7	975
2017	Supervisor	48	38	8	4	3	0	85	7	431
2017	Non-supervisor	50	35	7	4	2	0	86	6	1068
2014	Supervisor	62	29	4	3	2	0	91	4	375
2014	Non-supervisor	48	36	10	4	2	0	84	6	1048

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	66	19	7	2	2	2	2	89	4	577
2020	Non-supervisor	53	20	8	5	4	6	3	81	10	1253

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	43	35	14	3	2	4	0	80	4	579
2020	Non-supervisor	42	31	14	6	2	5	0	77	8	1254

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	58	28	6	3	2	1	2	89	5	578
2020	Non-supervisor	48	25	10	6	4	5	2	79	10	1247

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	0	6	21	22	23	27	0	9	62	14
2020	Non-supervisor	3	10	17	18	38	13	0	15	66	29

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	36	34	14	6	4	3	3	75	11	575
2020	Non-supervisor	30	27	15	7	5	9	8	69	14	1249
2019	Supervisor	41	33	9	7	5	3	2	78	12	514
2019	Non-supervisor	35	26	13	8	5	8	5	70	15	1275
2018	Supervisor	35	39	10	6	6	1	3	77	13	396
2018	Non-supervisor	27	26	16	10	7	9	5	62	20	984
2017	Supervisor	34	34	11	9	6	3	4	73	16	431
2017	Non-supervisor	31	26	15	9	7	6	6	64	19	1069
2014	Supervisor	43	36	9	6	4	1	1	81	10	377
2014	Non-supervisor	30	27	16	9	9	5	5	63	20	1051

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	52	35	7	3	2	0	1	88	4	579
2020	Non-supervisor	38	34	12	8	4	3	2	75	13	1252
2019	Supervisor	53	31	8	4	2	1	0	85	7	511
2019	Non-supervisor	39	34	11	7	4	3	2	77	11	1280
2018	Supervisor	58	31	5	3	1	0	0	90	4	393
2018	Non-supervisor	37	36	11	8	5	2	1	75	13	978
2017	Supervisor	57	29	7	4	2	1	1	88	5	428
2017	Non-supervisor	39	33	12	8	3	3	1	76	12	1069
2014	Supervisor	61	28	5	3	1	2	1	91	4	376
2014	Non-supervisor	38	37	10	6	5	3	2	78	11	1051

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	42	38	12	5	1	1	81	6	577
2020	Non-supervisor	40	35	15	5	2	2	77	7	1245
2019	Supervisor	42	35	14	5	2	1	78	7	511
2019	Non-supervisor	38	37	14	5	3	2	77	9	1276
2018	Supervisor	47	35	13	4	1	0	83	5	391
2018	Non-supervisor	35	40	15	5	3	2	76	9	978

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	25	23	18	10	9	11	4	56	23	576
2020	Non-supervisor	25	22	16	11	7	14	4	58	22	1250
2019	Supervisor	24	22	18	13	11	8	4	52	27	514
2019	Non-supervisor	22	20	19	11	11	13	4	50	26	1281
2018	Supervisor	25	26	17	11	10	8	4	57	23	391
2018	Non-supervisor	19	19	18	12	13	15	3	46	31	984
2017	Supervisor	18	26	17	13	12	8	5	50	30	429
2017	Non-supervisor	17	19	16	15	15	14	4	44	37	1071
2014	Supervisor	21	22	14	13	11	11	8	53	30	375
2014	Non-supervisor	13	19	19	14	16	15	5	39	37	1049

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	34	48	3	13	3	0	0	82	15	579
2020	Non-supervisor	37	44	6	11	2	0	0	81	13	1255

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	30	38	11	15	4	1	1	69	19	579
2020	Non-supervisor	32	38	11	14	4	0	1	70	18	1249
2019	Supervisor	43	32	5	13	7	0	0	75	20	513
2019	Non-supervisor	46	31	6	10	7	0	0	77	17	1278
2017	Supervisor	42	30	6	14	7	0	0	73	21	431
2017	Non-supervisor	44	33	6	10	6	0	0	77	16	1068
2014	Supervisor	50	30	6	10	4	0	0	80	14	377
2014	Non-supervisor	40	38	7	11	4	0	0	78	15	1050

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	41	35	10	9	3	0	1	78	12	571
2020	Non-supervisor	43	34	10	9	3	0	1	78	12	1248
2019	Supervisor	57	32	6	3	2	0	0	89	5	510
2019	Non-supervisor	53	33	7	5	2	1	0	86	7	1267
2017	Supervisor	55	33	6	6	1	0	0	88	6	428
2017	Non-supervisor	50	34	9	5	1	0	0	85	6	1067
2014	Supervisor	56	31	4	6	1	0	1	88	7	377
2014	Non-supervisor	45	38	10	5	2	0	0	83	8	1052

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	79	15	3	2	1	1	94	3	578
2020	Non-supervisor	78	15	3	2	1	1	94	4	1250
2017	Supervisor	71	21	3	2	2	1	94	4	430
2017	Non-supervisor	71	20	4	3	1	1	92	4	1070
2014	Supervisor	78	16	3	3	1	0	94	3	377
2014	Non-supervisor	69	22	5	3	1	1	91	4	1051

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	39	32	18	8	2	1	73	10	578
2020	Non-supervisor	50	25	16	5	2	2	77	7	1254
2019	Supervisor	44	29	20	4	1	1	75	5	515
2019	Non-supervisor	49	25	14	5	2	4	78	7	1280

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	11	89	580
2020	Non-supervisor	9	91	1256
2019	Supervisor	15	85	515
2019	Non-supervisor	13	87	1279
2018	Supervisor	12	88	396
2018	Non-supervisor	14	86	982

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	40	60	66
2020	Non-supervisor	48	52	121
2019	Supervisor	36	64	74
2019	Non-supervisor	46	54	166
2018	Supervisor	31	69	47
2018	Non-supervisor	45	55	142

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	76	24	66
2020	Non-supervisor	67	33	121
2019	Supervisor	62	38	74
2019	Non-supervisor	70	30	166
2018	Supervisor	62	38	47
2018	Non-supervisor	72	28	142

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	Supervisor	100	66
2020	Non-supervisor	100	121
2019	Supervisor	100	74
2019	Non-supervisor	100	166
2018	Supervisor	100	47
2018	Non-supervisor	100	142

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	11	89	66
2020	Non-supervisor	6	94	121
2019	Supervisor	11	89	74
2019	Non-supervisor	8	92	166

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	55	45	66
2020	Non-supervisor	29	71	121
2019	Supervisor	47	53	74
2019	Non-supervisor	34	66	163
2018	Supervisor	37	63	48
2018	Non-supervisor	41	59	142

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	54	46	66
2020	Non-supervisor	45	55	121
2019	Supervisor	36	64	74
2019	Non-supervisor	50	50	163
2018	Supervisor	52	48	48
2018	Non-supervisor	38	62	142

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	43	57	66
2020	Non-supervisor	51	49	121
2019	Supervisor	56	44	74
2019	Non-supervisor	54	46	163
2018	Supervisor	32	68	48
2018	Non-supervisor	48	52	142

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	44	56	66
2020	Non-supervisor	52	48	121
2019	Supervisor	47	53	74
2019	Non-supervisor	46	54	163
2018	Supervisor	25	75	48
2018	Non-supervisor	43	57	142

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	43	57	66
2020	Non-supervisor	44	56	121
2019	Supervisor	42	58	74
2019	Non-supervisor	38	62	163
2018	Supervisor	40	60	48
2018	Non-supervisor	29	71	142

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	55	45	66
2020	Non-supervisor	57	43	121
2019	Supervisor	53	47	74
2019	Non-supervisor	55	45	163
2018	Supervisor	40	60	48
2018	Non-supervisor	52	48	142

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	33	67	66
2020	Non-supervisor	34	66	121
2019	Supervisor	40	60	74
2019	Non-supervisor	28	72	163
2018	Supervisor	25	75	48
2018	Non-supervisor	29	71	142

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	15	85	66
2020	Non-supervisor	9	91	121
2019	Supervisor	9	91	74
2019	Non-supervisor	7	93	163

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	45	55	66
2020	Non-supervisor	57	43	121
2019	Supervisor	44	56	74
2019	Non-supervisor	57	43	163
2018	Supervisor	37	63	48
2018	Non-supervisor	50	50	142

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	29	71	66
2020	Non-supervisor	16	84	121
2019	Supervisor	20	80	74
2019	Non-supervisor	19	81	163
2018	Supervisor	24	76	48
2018	Non-supervisor	23	77	142

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	13	87	66
2020	Non-supervisor	16	84	121
2019	Supervisor	15	85	74
2019	Non-supervisor	17	83	163
2018	Supervisor	18	82	48
2018	Non-supervisor	6	94	142

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	65	35	66
2020	Non-supervisor	55	45	121
2019	Supervisor	55	45	74
2019	Non-supervisor	55	45	161
2018	Supervisor	60	40	48
2018	Non-supervisor	56	44	142

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	30	70	66
2020	Non-supervisor	21	79	121
2019	Supervisor	40	60	74
2019	Non-supervisor	21	79	161
2018	Supervisor	40	60	48
2018	Non-supervisor	20	80	142

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	16	84	66
2020	Non-supervisor	10	90	121
2019	Supervisor	16	84	74
2019	Non-supervisor	6	94	161
2018	Supervisor	22	78	48
2018	Non-supervisor	6	94	142

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	13	87	66
2020	Non-supervisor	10	90	121
2019	Supervisor	16	84	74
2019	Non-supervisor	14	86	161
2018	Supervisor	10	90	48
2018	Non-supervisor	8	92	142

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	16	84	66
2020	Non-supervisor	8	92	121
2018	Supervisor	10	90	48
2018	Non-supervisor	13	87	142

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	16	84	66
2020	Non-supervisor	16	84	121
2019	Supervisor	20	80	74
2019	Non-supervisor	10	90	161
2018	Supervisor	13	87	48
2018	Non-supervisor	9	91	142

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	17	83	66
2020	Non-supervisor	29	71	121
2019	Supervisor	23	77	74
2019	Non-supervisor	28	72	161
2018	Supervisor	21	79	48
2018	Non-supervisor	29	71	142

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	26	74	46
2018	Non-supervisor	21	79	138

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	15	85	46
2018	Non-supervisor	25	75	138

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	15	85	46
2018	Non-supervisor	26	74	138

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	37	63	46
2018	Non-supervisor	43	57	138

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	58	42	46
2018	Non-supervisor	57	43	138

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	15	85	46
2018	Non-supervisor	7	93	138

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	22	20	13	5	4	32	5	66	15	576
2020	Non-supervisor	17	12	15	4	3	39	9	57	14	1254
2019	Supervisor	23	17	15	5	6	26	8	61	16	515
2019	Non-supervisor	17	11	18	6	5	32	10	49	19	1280
2018	Supervisor	22	22	16	5	4	26	6	65	13	394
2018	Non-supervisor	15	13	18	6	3	37	7	50	17	981
2017	Supervisor	21	17	15	5	5	28	9	60	16	430
2017	Non-supervisor	15	13	17	6	5	31	13	50	20	1070
2014	Supervisor	28	20	13	4	2	27	5	71	9	375
2014	Non-supervisor	14	14	18	6	4	34	10	49	19	1048

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	40	30	15	5	3	7	1	75	8	578
2020	Non-supervisor	36	26	16	5	3	13	1	73	9	1251
2019	Supervisor	44	30	12	5	3	5	1	79	8	513
2019	Non-supervisor	36	27	16	5	3	11	1	72	9	1280
2018	Supervisor	41	33	12	5	2	7	0	79	8	394
2018	Non-supervisor	31	31	15	6	2	13	1	73	10	983
2017	Supervisor	39	32	13	8	2	5	0	75	11	430
2017	Non-supervisor	30	29	16	6	4	13	2	70	11	1069
2014	Supervisor	42	28	15	4	2	8	1	77	7	373
2014	Non-supervisor	26	29	18	6	4	15	2	66	11	1048

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	6	94	580
2020	Non-supervisor	7	93	1254
2019	Supervisor	7	93	515
2019	Non-supervisor	9	91	1274
2018	Supervisor	5	95	395
2018	Non-supervisor	9	91	978

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	25	75	37
2020	Non-supervisor	41	59	94
2019	Supervisor	25	75	36
2019	Non-supervisor	45	55	110
2018	Supervisor	28	72	18
2018	Non-supervisor	34	66	86

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	82	18	37
2020	Non-supervisor	77	23	94
2019	Supervisor	81	19	36
2019	Non-supervisor	79	21	110
2018	Supervisor	67	33	18
2018	Non-supervisor	84	16	86

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	0	100	18
2018	Non-supervisor	0	100	86

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	Supervisor	100	37
2020	Non-supervisor	100	94
2019	Supervisor	100	36
2019	Non-supervisor	100	110

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	0	100	37
2020	Non-supervisor	7	93	94
2018	Supervisor	0	100	18
2018	Non-supervisor	6	94	86

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	36
2019	Non-supervisor	7	93	110

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	39	61	37
2020	Non-supervisor	31	69	94
2019	Supervisor	19	81	36
2019	Non-supervisor	31	69	110

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	26	74	37
2020	Non-supervisor	20	80	94

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	28	72	37
2020	Non-supervisor	17	83	94
2019	Supervisor	13	87	36
2019	Non-supervisor	26	74	110

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	32	68	37
2020	Non-supervisor	26	74	94
2019	Supervisor	25	75	36
2019	Non-supervisor	41	59	110
2018	Supervisor	33	67	18
2018	Non-supervisor	35	65	86

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	29	71	37
2020	Non-supervisor	28	72	94
2019	Supervisor	34	66	36
2019	Non-supervisor	31	69	110
2018	Supervisor	35	65	18
2018	Non-supervisor	28	72	86

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	36
2019	Non-supervisor	6	94	110

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	13	87	37
2020	Non-supervisor	10	90	94
2018	Supervisor	0	100	18
2018	Non-supervisor	6	94	86

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	24	76	37
2020	Non-supervisor	19	81	94
2019	Supervisor	23	77	36
2019	Non-supervisor	18	82	110

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2019	Supervisor	100	36
2019	Non-supervisor	100	110
2018	Supervisor	100	18
2018	Non-supervisor	100	86

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	25	75	36
2019	Non-supervisor	16	84	110

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	0	100	18
2018	Non-supervisor	0	100	86

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	19	81	37
2020	Non-supervisor	39	61	94
2019	Supervisor	30	70	36
2019	Non-supervisor	31	69	109
2018	Supervisor	54	46	18
2018	Non-supervisor	30	70	86

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	19	81	36
2019	Non-supervisor	11	89	109

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	0	100	37
2020	Non-supervisor	7	93	94

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	0	100	18
2018	Non-supervisor	6	94	86

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	0	100	37
2020	Non-supervisor	9	91	94

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	0	100	37
2020	Non-supervisor	12	88	94

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	75	25	37
2020	Non-supervisor	45	55	94
2019	Supervisor	58	42	36
2019	Non-supervisor	54	46	109
2018	Supervisor	46	54	18
2018	Non-supervisor	54	46	86

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	46	54	18
2018	Non-supervisor	44	56	83

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	0	100	18
2018	Non-supervisor	0	100	83

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	0	100	18
2018	Non-supervisor	6	94	83

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	22	19	13	3	2	37	5	69	9	579
2020	Non-supervisor	19	12	15	4	2	41	7	59	12	1252
2019	Supervisor	25	14	18	2	2	32	7	64	7	516
2019	Non-supervisor	19	11	18	4	3	35	10	54	13	1280
2018	Supervisor	23	19	18	3	1	29	6	67	6	393
2018	Non-supervisor	15	12	20	3	3	41	7	52	10	978
2017	Supervisor	20	19	14	1	2	36	8	70	5	431
2017	Non-supervisor	15	12	18	3	3	40	10	53	11	1070
2014	Supervisor	23	14	14	2	1	39	6	69	6	375
2014	Non-supervisor	13	12	18	3	3	43	10	51	12	1045

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	42	31	12	3	2	9	1	81	6	580
2020	Non-supervisor	36	26	15	5	2	15	1	74	7	1252
2019	Supervisor	45	28	14	2	2	8	1	81	4	515
2019	Non-supervisor	37	28	15	3	3	13	2	76	7	1279
2018	Supervisor	42	30	14	3	0	9	1	80	4	392
2018	Non-supervisor	31	31	16	4	2	16	1	74	7	982
2017	Supervisor	40	34	12	3	1	9	1	82	4	431
2017	Non-supervisor	33	29	15	3	2	16	2	75	7	1066
2014	Supervisor	41	31	12	2	1	12	1	83	3	375
2014	Non-supervisor	27	27	18	3	2	20	3	70	7	1045

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	7	93	580
2020	Non-supervisor	8	92	1253

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	8	92	580
2020	Non-supervisor	13	87	1255
2019	Supervisor	9	91	515
2019	Non-supervisor	13	87	1281
2017	Supervisor	10	90	429
2017	Non-supervisor	15	85	1071
2014	Supervisor	9	91	375
2014	Non-supervisor	15	85	1047

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	50	50	46
2020	Non-supervisor	55	45	160

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	74	26	46
2020	Non-supervisor	74	26	160
2019	Supervisor	79	21	46
2019	Non-supervisor	80	20	167
2017	Supervisor	84	16	43
2017	Non-supervisor	74	26	165
2014	Supervisor	77	23	34
2014	Non-supervisor	81	19	159

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	45	35	9	11	0	0	80	11	34
2020	Non-supervisor	52	28	4	14	3	0	80	17	118
2019	Supervisor	42	36	6	11	6	0	78	17	36
2019	Non-supervisor	52	27	8	8	2	2	82	10	131
2017	Supervisor	48	32	6	11	0	3	83	11	36
2017	Non-supervisor	54	28	8	6	3	2	83	9	122
2014	Supervisor	65	19	0	12	4	0	84	16	26
2014	Non-supervisor	52	32	7	4	4	1	85	8	128

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	59	27	6	2	3	2	1	89	5	580
2020	Non-supervisor	54	26	6	5	2	2	4	86	7	1256

Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	33	36	13	12	6	1	0	69	18	579
2020	Non-supervisor	38	32	14	10	4	4	0	72	14	1250

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	35	44	10	8	2	1	0	79	11	580
2020	Non-supervisor	38	40	9	8	3	1	0	79	12	1255

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	31	40	12	13	4	0	0	71	17	576
2020	Non-supervisor	37	36	12	10	4	1	0	74	14	1252

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	37	40	15	5	1	1	1	78	6	573
2020	Non-supervisor	35	34	19	5	2	2	2	72	7	1245

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	51	34	10	3	1	1	1	86	4	578
2020	Non-supervisor	49	33	12	3	1	2	1	84	4	1252

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	78	16	4	1	1	2	0	95	1	575
2020	Non-supervisor	71	18	4	1	0	5	0	95	1	1256

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	54	31	8	3	1	2	0	87	4	574
2020	Non-supervisor	46	33	10	6	2	3	0	82	8	1250

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	59	28	7	3	3	0	0	87	6	573
2020	Non-supervisor	56	26	8	6	3	1	0	82	10	1249

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	62	25	8	3	1	0	0	88	4	576
2020	Non-supervisor	61	26	7	3	2	1	0	88	5	1250

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	99	1	580

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	19	34	19	21	6	0	1	53	28	573

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	41	43	9	4	1	1	86	5	579
2020	Non-supervisor	41	39	11	5	2	2	82	7	1251
2019	Supervisor	40	40	11	5	1	2	82	7	513
2019	Non-supervisor	32	38	15	7	3	4	74	11	1280
2018	Supervisor	40	41	10	5	2	2	84	6	391
2018	Non-supervisor	31	39	15	8	2	5	74	11	981
2017	Supervisor	36	43	11	4	4	3	81	8	431
2017	Non-supervisor	29	44	13	7	4	3	75	11	1070

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	45	29	10	10	4	1	0	75	14	579
2020	Non-supervisor	46	25	9	11	7	1	0	73	18	1250

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	54	27	11	4	3	1	0	82	7	572
2020	Non-supervisor	56	25	10	4	2	2	0	83	7	1249

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	33	33	16	11	6	1	67	17	580
2020	Non-supervisor	38	33	14	8	4	1	72	13	1255
2019	Supervisor	32	37	14	10	6	1	70	16	516
2019	Non-supervisor	30	36	15	10	7	2	68	17	1280
2018	Supervisor	30	40	11	13	5	1	71	18	394
2018	Non-supervisor	27	36	17	11	6	3	65	17	982
2017	Supervisor	23	38	15	16	7	1	62	23	428
2017	Non-supervisor	21	39	16	14	7	2	62	22	1068

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	28	48	10	10	2	1	1	77	12	580
2019	Supervisor	27	44	12	10	3	2	1	74	14	514

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	47	25	15	5	6	0	1	73	11	577
2020	Non-supervisor	45	22	14	8	9	0	2	68	17	1248

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	39	32	15	7	6	0	72	13	570
2020	Non-supervisor	39	29	17	7	7	1	69	14	1243
2019	Supervisor	26	30	24	9	10	1	56	20	514
2019	Non-supervisor	27	30	19	11	12	1	58	23	1281
2018	Supervisor	21	28	24	13	14	1	49	27	394
2018	Non-supervisor	21	27	22	13	15	2	49	29	977
2017	Supervisor	28	29	19	12	12	1	57	23	429
2017	Non-supervisor	21	23	23	13	17	2	45	31	1067

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	6	15	28	26	24	0	22	51	578
2020	Non-supervisor	19	27	29	15	10	1	46	25	1250
2019	Supervisor	9	24	31	21	15	0	33	36	514
2019	Non-supervisor	21	29	27	14	8	1	51	22	1280
2018	Supervisor	5	17	34	26	17	0	23	43	395
2018	Non-supervisor	13	26	32	18	10	0	39	29	984
2017	Supervisor	6	20	29	25	19	0	27	44	431
2017	Non-supervisor	14	31	29	16	10	1	45	25	1065

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	10	21	28	22	19	0	31	41	579
2020	Non-supervisor	23	29	24	13	9	1	53	23	1245
2019	Supervisor	10	31	24	20	15	0	41	35	514
2019	Non-supervisor	25	30	22	14	8	1	55	23	1276
2018	Supervisor	8	23	33	23	12	0	32	35	392
2018	Non-supervisor	16	27	29	16	10	1	44	26	979
2017	Supervisor	8	27	28	23	15	0	34	37	429
2017	Non-supervisor	16	32	27	14	10	1	49	24	1066

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	6	19	25	25	25	0	0	25	50	576
2020	Non-supervisor	23	28	22	15	11	1	1	51	26	1246
2019	Supervisor	12	24	25	21	18	0	0	36	38	510
2019	Non-supervisor	25	26	23	14	10	1	1	52	25	1276
2018	Supervisor	9	18	27	26	19	0	0	27	45	393
2018	Non-supervisor	14	25	27	18	14	1	1	39	33	980
2017	Supervisor	6	20	24	26	22	0	0	27	49	430
2017	Non-supervisor	17	27	22	18	13	0	2	46	32	1066

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	13	22	28	18	18	0	1	36	36	577
2020	Non-supervisor	38	25	18	10	7	0	2	65	17	1248
2019	Supervisor	20	34	21	14	9	0	1	55	23	510
2019	Non-supervisor	47	26	13	6	4	0	3	76	11	1273
2018	Supervisor	18	28	25	17	10	1	1	47	27	392
2018	Non-supervisor	35	30	18	7	5	1	5	69	12	969
2017	Supervisor	19	28	23	16	13	0	2	48	29	429
2017	Non-supervisor	36	30	14	8	4	1	7	71	14	1062

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	13	21	27	20	20	34	39	578
2020	Non-supervisor	27	29	21	13	10	56	23	1248
2019	Supervisor	18	32	25	14	11	50	25	512
2019	Non-supervisor	36	29	18	8	7	66	16	1278
2018	Supervisor	15	24	31	17	13	40	29	393
2018	Non-supervisor	27	29	23	11	9	56	20	983
2017	Supervisor	17	28	27	14	14	45	28	428
2017	Non-supervisor	29	29	22	12	7	59	20	1064

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	24	21	22	16	13	0	4	47	30	578
2020	Non-supervisor	37	20	15	9	11	0	8	62	21	1248

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	31	36	20	9	4	0	0	67	13	576
2020	Non-supervisor	39	30	19	7	2	1	1	70	10	1244
2019	Supervisor	31	35	18	10	5	0	0	66	15	510
2019	Non-supervisor	32	35	19	8	4	0	1	68	13	1280
2018	Supervisor	26	40	21	9	3	0	0	67	12	391
2018	Non-supervisor	26	34	24	9	5	1	1	62	14	977
2017	Supervisor	25	35	24	10	6	0	0	60	16	426
2017	Non-supervisor	27	32	22	11	6	1	1	60	18	1065

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	16	30	29	14	10	0	47	24	577
2020	Non-supervisor	28	31	22	12	6	1	60	17	1246
2019	Supervisor	21	33	24	14	9	0	53	22	513
2019	Non-supervisor	25	34	22	12	7	1	60	18	1280
2018	Supervisor	18	29	30	17	6	0	47	23	392
2018	Non-supervisor	18	33	27	13	7	1	52	20	976
2017	Supervisor	15	34	23	17	11	0	48	29	427
2017	Non-supervisor	22	28	24	17	8	1	50	26	1062

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	28	34	21	11	6	0	62	17	579
2020	Non-supervisor	32	31	19	11	6	0	64	17	1249
2019	Supervisor	28	29	24	11	8	0	58	18	515
2019	Non-supervisor	29	29	21	12	9	0	59	21	1279
2018	Supervisor	25	35	21	11	7	1	61	17	390
2018	Non-supervisor	24	30	24	13	8	1	54	21	977
2017	Supervisor	25	35	17	12	10	1	60	22	427
2017	Non-supervisor	25	27	23	14	10	1	52	24	1064

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	50	22	16	7	5	0	0	73	11	572
2020	Non-supervisor	50	27	12	6	5	0	0	78	10	1239
2019	Supervisor	48	26	14	6	5	0	0	74	12	513
2019	Non-supervisor	49	25	13	5	6	1	1	75	12	1278

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	27	35	23	10	4	0	0	62	15	577
2020	Non-supervisor	26	30	24	13	7	0	0	56	20	1249

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	27	35	21	11	6	1	62	17	579
2020	Non-supervisor	34	33	19	9	4	0	68	13	1248
2019	Supervisor	34	35	20	8	3	0	68	12	513
2019	Non-supervisor	39	33	18	6	3	1	72	10	1280
2018	Supervisor	28	29	26	11	5	0	57	17	391
2018	Non-supervisor	28	32	23	11	5	1	61	16	968
2017	Supervisor	28	29	24	12	6	1	58	18	427
2017	Non-supervisor	33	32	19	10	5	1	66	15	1060

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	44	30	15	7	2	1	1	76	9	570
2020	Non-supervisor	45	27	16	7	3	0	2	74	10	1237
2019	Supervisor	54	22	12	7	5	0	0	76	11	511
2019	Non-supervisor	56	20	12	6	5	0	1	77	11	1278
2018	Supervisor	56	21	10	9	4	0	0	77	13	390
2018	Non-supervisor	49	22	15	6	5	0	2	73	12	968
2017	Supervisor	55	23	12	6	4	0	0	78	10	430
2017	Non-supervisor	53	22	13	6	4	0	2	77	10	1062

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	30	37	21	8	5	0	0	66	13	568
2020	Non-supervisor	30	37	20	8	4	0	0	68	12	1237

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	77	12	3	2	1	0	6	94	3	568
2020	Non-supervisor	69	14	6	3	2	1	7	89	5	1234
2019	Supervisor	80	6	3	1	1	0	8	94	3	514
2019	Non-supervisor	77	10	4	1	2	0	6	93	3	1275
2018	Supervisor	77	12	4	2	2	0	4	93	4	392
2018	Non-supervisor	70	13	6	1	2	0	7	90	3	974

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	79	9	5	4	2	0	2	89	6	563
2020	Non-supervisor	79	9	4	2	2	1	4	92	5	1234
2019	Supervisor	74	10	6	4	4	0	2	86	8	512
2019	Non-supervisor	74	10	4	4	5	1	2	87	9	1278
2018	Supervisor	76	10	5	2	2	0	5	90	4	389
2018	Non-supervisor	69	13	6	3	4	1	4	86	8	971
2017	Supervisor	79	9	4	3	2	0	2	91	5	431
2017	Non-supervisor	74	10	5	5	3	0	3	87	8	1069

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	64	25	7	2	1	1	90	3	563
2020	Non-supervisor	74	15	5	3	1	2	91	4	1235
2019	Supervisor	62	25	8	3	2	1	87	5	512
2019	Non-supervisor	63	22	8	2	2	2	87	4	1273
2018	Supervisor	62	24	9	2	2	1	87	4	391
2018	Non-supervisor	58	24	10	4	3	2	83	7	976
2017	Supervisor	57	31	7	3	2	0	89	5	430
2017	Non-supervisor	63	22	6	3	2	2	88	6	1064

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	63	19	7	5	4	1	83	9	571
2020	Non-supervisor	71	14	6	4	3	2	87	7	1236
2019	Supervisor	59	19	10	6	6	0	78	12	509
2019	Non-supervisor	62	18	8	5	6	1	81	11	1271
2018	Supervisor	57	20	12	5	4	1	78	10	389
2018	Non-supervisor	56	19	12	5	6	2	77	12	968
2017	Supervisor	57	24	9	6	4	0	82	9	428
2017	Non-supervisor	60	18	10	6	5	2	79	11	1062

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	58	27	10	4	1	1	85	5	572
2020	Non-supervisor	65	4	1	1	0	29	98	1	1237
2019	Supervisor	55	27	10	4	3	0	83	7	512
2019	Non-supervisor	63	4	1	1	0	31	97	2	1272
2018	Supervisor	51	30	13	5	1	1	81	6	381
2018	Non-supervisor	54	4	2	1	0	38	94	2	962
2017	Supervisor	50	29	12	5	3	1	80	8	430
2017	Non-supervisor	60	4	2	1	0	32	95	2	1058

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	70	19	8	2	0	1	89	3	577
2020	Non-supervisor	76	13	6	1	1	4	92	2	1253
2019	Supervisor	69	19	7	2	1	1	90	3	511
2019	Non-supervisor	72	16	4	1	1	5	93	2	1270
2018	Supervisor	63	23	10	2	1	1	87	3	388
2018	Non-supervisor	65	17	7	2	1	8	88	4	971
2017	Supervisor	66	23	7	2	1	1	90	2	428
2017	Non-supervisor	71	14	5	1	1	7	92	2	1059

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	78	12	6	2	1	0	1	91	3	576
2020	Non-supervisor	68	14	9	3	4	1	2	84	8	1252
2019	Supervisor	86	9	2	1	1	0	1	96	2	512
2019	Non-supervisor	73	11	6	3	5	0	3	86	8	1278
2018	Supervisor	82	11	2	1	1	0	2	95	2	391
2018	Non-supervisor	69	13	7	3	3	0	5	86	7	975
2017	Supervisor	84	9	2	2	1	0	1	95	3	430
2017	Non-supervisor	67	14	7	3	4	0	5	85	8	1064

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	54	27	13	4	1	1	82	5	576
2020	Non-supervisor	45	28	16	6	3	2	74	9	1251
2019	Supervisor	61	27	8	2	2	1	88	3	511
2019	Non-supervisor	54	26	11	4	2	2	82	7	1272
2018	Supervisor	59	22	13	4	1	1	82	5	389
2018	Non-supervisor	46	27	16	5	3	2	75	8	978
2017	Supervisor	59	24	10	4	1	2	85	5	429
2017	Non-supervisor	51	26	13	5	2	3	79	7	1060

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	27	44	22	5	2	0	0	71	7	579
2020	Non-supervisor	29	39	21	7	3	0	0	68	11	1254

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	6	23	39	22	9	30	31	578
2020	Non-supervisor	13	36	35	12	4	49	16	1254
2019	Supervisor	9	27	41	18	5	36	23	515
2019	Non-supervisor	17	35	34	10	4	52	14	1282
2018	Supervisor	8	24	42	21	5	32	26	396
2018	Non-supervisor	11	33	38	13	4	45	18	984
2017	Supervisor	6	21	41	22	10	27	32	430
2017	Non-supervisor	10	32	39	14	5	43	19	1070

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	19	30	35	12	4	17	49	576
2020	Non-supervisor	9	21	36	24	9	33	30	1243
2019	Supervisor	12	26	41	18	4	21	38	509
2019	Non-supervisor	9	17	39	22	12	34	26	1272
2018	Supervisor	11	29	38	15	6	22	41	389
2018	Non-supervisor	9	19	41	21	9	30	29	973
2017	Supervisor	13	26	40	15	6	21	39	427
2017	Non-supervisor	8	19	42	21	10	31	27	1065

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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	34	51	15	0	60	40	580
2020	Non-supervisor	27	54	18	1	66	34	1255

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	29	71	195
2020	Non-supervisor	34	66	346

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	43	24	13	8	7	1	4	71	15	579
2020	Non-supervisor	39	22	14	8	7	1	9	69	16	1255
2019	Supervisor	38	21	18	8	11	0	3	62	20	512
2019	Non-supervisor	37	19	16	11	11	1	5	59	23	1268
2018	Supervisor	42	16	14	12	11	0	4	61	24	396
2018	Non-supervisor	32	19	15	10	15	1	6	56	28	979

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	13	19	19	23	23	0	2	33	47	196
2020	Non-supervisor	13	22	18	18	21	3	6	38	42	346

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	5	12	17	24	37	2	2	18	64	196
2020	Non-supervisor	7	15	12	25	33	2	5	24	63	346

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results by Theme for Treasury Board of Canada Secretariat by Question 83. Are you a supervisor?

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 37. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 49. Overall, my department or agency treats me with respect.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment