2020 Public Service Employee Survey Results by Theme for Treasury Board of Canada Secretariat by Question 118. Are you a person with a disability?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 31 8 10 6 0 0 76 16 184
2020 Not a person with a disability 42 38 10 7 3 0 0 80 10 1636
2019 Person with a disability 39 36 9 11 4 0 1 76 15 130
2019 Not a person with a disability 44 37 8 7 3 0 0 81 10 1632
2018 Person with a disability 45 30 12 10 3 0 0 75 14 96
2018 Not a person with a disability 37 43 9 7 4 0 0 80 11 1264
2017 Person with a disability 36 44 8 8 4 0 0 80 12 110
2017 Not a person with a disability 35 45 9 7 4 0 0 80 11 1377
2014 Person with a disability 33 46 8 8 5 0 0 79 12 86
2014 Not a person with a disability 32 47 10 7 4 0 0 78 11 1323

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 29 7 15 10 1 0 67 25 181
2020 Not a person with a disability 44 34 10 7 4 0 0 79 11 1628
2019 Person with a disability 35 34 5 12 13 0 1 70 25 129
2019 Not a person with a disability 44 34 10 8 4 0 0 78 12 1633
2018 Person with a disability 29 38 10 13 11 0 0 67 23 97
2018 Not a person with a disability 40 36 11 9 5 0 0 75 14 1261
2017 Person with a disability 26 38 7 15 13 0 1 64 29 111
2017 Not a person with a disability 36 38 11 9 7 0 0 73 16 1378

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 54 32 7 6 2 0 0 86 7 181
2020 Not a person with a disability 54 32 9 3 1 0 0 86 4 1620
2019 Person with a disability 53 32 10 1 3 0 1 85 5 129
2019 Not a person with a disability 54 33 8 3 1 0 0 87 5 1621
2018 Person with a disability 48 37 6 6 2 0 0 86 8 96
2018 Not a person with a disability 52 34 9 3 2 0 0 86 5 1256
2017 Person with a disability 59 32 5 2 2 0 0 91 4 111
2017 Not a person with a disability 51 36 8 4 1 0 0 87 5 1378
2014 Person with a disability 69 21 5 6 0 0 0 90 6 85
2014 Not a person with a disability 60 28 8 2 2 0 0 88 4 1323

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 48 30 10 9 4 0 0 78 13 183
2020 Not a person with a disability 47 36 10 5 2 0 0 84 7 1631
2019 Person with a disability 42 37 8 9 3 0 1 80 12 129
2019 Not a person with a disability 49 34 9 6 2 0 0 83 8 1636
2018 Person with a disability 40 32 13 13 1 1 0 73 14 97
2018 Not a person with a disability 42 38 10 6 3 0 0 81 9 1260
2017 Person with a disability 42 39 10 5 4 0 0 81 9 110
2017 Not a person with a disability 41 40 10 7 3 0 0 81 9 1372
2014 Person with a disability 40 30 17 7 7 0 0 69 14 85
2014 Not a person with a disability 41 40 10 6 3 0 0 81 9 1322

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 27 15 9 10 1 0 65 19 180
2020 Not a person with a disability 49 32 10 6 3 0 0 81 8 1629
2019 Person with a disability 40 26 11 13 8 0 1 67 21 130
2019 Not a person with a disability 48 32 10 6 3 1 0 81 9 1632
2018 Person with a disability 38 28 13 12 9 0 0 65 21 94
2018 Not a person with a disability 48 29 13 6 4 1 0 78 10 1258
2017 Person with a disability 32 32 18 9 7 2 0 65 17 109
2017 Not a person with a disability 42 31 14 8 4 1 0 73 12 1379
2014 Person with a disability 27 24 23 10 16 0 0 51 26 86
2014 Not a person with a disability 33 36 16 9 4 1 0 70 13 1321

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 33 13 7 10 1 0 70 17 182
2020 Not a person with a disability 48 34 9 6 2 0 0 83 8 1625
2019 Person with a disability 34 32 14 14 6 0 1 66 19 127
2019 Not a person with a disability 47 33 10 6 3 0 0 81 9 1628
2018 Person with a disability 37 30 12 13 7 0 0 67 21 95
2018 Not a person with a disability 46 32 11 6 3 0 0 79 10 1251
2017 Person with a disability 32 36 14 13 5 1 0 68 18 110
2017 Not a person with a disability 42 34 12 8 4 0 0 76 12 1379
2014 Person with a disability 25 33 15 13 14 0 0 58 27 86
2014 Not a person with a disability 34 39 14 9 3 0 0 74 12 1322

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 22 16 14 10 4 0 59 25 182
2020 Not a person with a disability 41 25 18 8 5 3 1 68 14 1633
2019 Person with a disability 33 20 16 16 11 1 3 55 28 130
2019 Not a person with a disability 39 25 17 9 6 3 1 67 15 1637
2018 Person with a disability 28 27 16 16 11 2 0 56 27 95
2018 Not a person with a disability 38 25 16 11 7 3 0 65 18 1264
2017 Person with a disability 33 26 21 7 10 3 1 61 17 110
2017 Not a person with a disability 35 25 17 10 8 4 1 62 20 1378
2014 Person with a disability 24 27 12 16 17 3 0 53 35 85
2014 Not a person with a disability 28 25 19 14 10 4 1 55 25 1324
Top of page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 57 28 8 2 4 1 1 87 5 183
2020 Not a person with a disability 65 22 7 3 1 1 1 89 4 1633
2019 Person with a disability 55 18 12 7 6 1 2 75 13 130
2019 Not a person with a disability 63 22 8 3 2 1 1 87 5 1640

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 55 24 4 11 7 0 0 79 18 184
2020 Not a person with a disability 58 27 7 5 3 0 0 86 7 1634
2019 Person with a disability 45 24 11 8 9 2 1 71 17 130
2019 Not a person with a disability 53 28 8 6 3 1 0 82 10 1635
2018 Person with a disability 39 34 3 12 11 0 1 74 23 95
2018 Not a person with a disability 50 29 9 6 4 1 0 80 11 1252
2017 Person with a disability 42 29 10 12 8 0 0 71 20 111
2017 Not a person with a disability 48 31 9 8 4 0 0 80 12 1377
2014 Person with a disability 36 28 12 16 9 0 0 64 25 86
2014 Not a person with a disability 46 30 10 9 4 0 0 77 13 1324

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 55 25 7 5 8 1 0 80 13 184
2020 Not a person with a disability 65 22 5 5 3 0 0 87 7 1638
2019 Person with a disability 49 28 6 6 9 0 2 79 15 130
2019 Not a person with a disability 58 25 6 7 4 0 0 83 11 1636
2018 Person with a disability 48 22 11 12 7 0 0 70 19 94
2018 Not a person with a disability 52 26 10 6 5 1 0 78 11 1255
2017 Person with a disability 51 20 8 13 8 0 0 71 21 111
2017 Not a person with a disability 51 28 9 7 4 0 0 80 11 1378
2014 Person with a disability 41 28 4 14 13 0 0 69 27 86
2014 Not a person with a disability 51 27 9 7 5 0 0 79 12 1322

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 28 8 9 7 8 0 73 18 184
2020 Not a person with a disability 46 30 9 6 3 5 0 81 9 1638
2019 Person with a disability 31 29 10 14 10 4 1 63 26 127
2019 Not a person with a disability 40 34 10 6 5 5 0 79 11 1634
2018 Person with a disability 29 27 19 11 12 3 0 57 23 97
2018 Not a person with a disability 35 36 12 8 4 5 0 75 13 1264
2017 Person with a disability 26 28 17 13 10 4 2 57 25 111
2017 Not a person with a disability 34 34 13 9 5 5 0 71 15 1381
2014 Person with a disability 24 27 14 15 15 6 0 54 32 86
2014 Not a person with a disability 32 37 13 7 4 6 0 74 12 1323

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 35 10 9 13 2 0 68 22 184
2020 Not a person with a disability 42 35 10 8 3 2 0 79 11 1627
2019 Person with a disability 26 34 12 13 12 2 1 62 26 128
2019 Not a person with a disability 38 36 12 7 5 3 0 76 12 1630
2018 Person with a disability 22 32 16 16 13 1 0 55 29 96
2018 Not a person with a disability 34 36 13 9 5 2 0 72 15 1265
2017 Person with a disability 22 34 14 15 12 2 1 57 28 111
2017 Not a person with a disability 33 33 15 11 7 1 0 67 18 1379
2014 Person with a disability 19 38 16 9 17 1 0 57 27 86
2014 Not a person with a disability 30 38 16 9 5 2 0 69 15 1323

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 25 16 12 15 4 0 54 29 184
2020 Not a person with a disability 29 36 14 12 5 3 0 67 18 1632
2019 Person with a disability 20 28 15 19 14 4 1 50 34 129
2019 Not a person with a disability 26 35 15 12 6 5 0 65 19 1630
2018 Person with a disability 19 26 15 21 17 2 0 45 39 96
2018 Not a person with a disability 22 37 15 15 6 5 0 62 22 1264
2017 Person with a disability 13 25 17 22 16 6 1 41 41 111
2017 Not a person with a disability 22 33 19 14 8 4 0 58 22 1381
2014 Person with a disability 9 30 16 17 21 7 0 42 41 86
2014 Not a person with a disability 20 37 19 13 6 4 0 60 20 1323

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 32 15 13 13 3 0 57 27 184
2020 Not a person with a disability 29 35 16 12 5 2 0 66 18 1638
2019 Person with a disability 20 24 16 19 16 3 1 46 37 130
2019 Not a person with a disability 24 36 16 14 7 2 0 62 22 1632
2018 Person with a disability 19 26 17 18 20 1 0 45 38 96
2018 Not a person with a disability 22 36 15 16 8 2 0 59 25 1268
2017 Person with a disability 17 30 15 18 17 3 1 49 36 111
2017 Not a person with a disability 21 37 16 15 8 2 0 60 23 1380
2014 Person with a disability 8 33 12 28 17 2 0 42 46 86
2014 Not a person with a disability 19 38 15 17 9 3 0 58 27 1323
Top of page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 29 10 15 7 0 0 67 23 184
2020 Not a person with a disability 42 35 10 8 4 0 0 77 12 1634
2019 Person with a disability 33 35 7 13 12 0 1 68 25 129
2019 Not a person with a disability 39 36 12 9 5 1 0 75 13 1636
2018 Person with a disability 26 41 8 8 14 2 0 69 23 96
2018 Not a person with a disability 35 35 14 10 6 0 0 70 16 1265
2017 Person with a disability 26 39 7 18 10 0 0 65 27 111
2017 Not a person with a disability 34 37 12 11 6 0 0 71 17 1378
2014 Person with a disability 23 22 24 14 17 0 0 45 31 86
2014 Not a person with a disability 32 35 14 13 7 0 0 67 19 1322

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 40 10 12 7 0 0 71 19 183
2020 Not a person with a disability 39 39 9 9 3 0 0 78 13 1623
2019 Person with a disability 28 37 7 14 12 0 2 67 26 129
2019 Not a person with a disability 35 39 10 12 5 0 0 73 17 1630
2018 Person with a disability 28 39 7 16 10 0 0 68 26 97
2018 Not a person with a disability 31 40 13 11 5 0 0 71 16 1265
2017 Person with a disability 24 36 14 13 11 0 2 61 25 111
2017 Not a person with a disability 30 39 13 12 5 0 0 69 17 1374

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 30 7 9 7 1 2 77 16 182
2020 Not a person with a disability 52 30 8 6 4 0 0 82 10 1633
2019 Person with a disability 44 24 11 9 11 0 2 69 20 130
2019 Not a person with a disability 48 29 10 7 5 1 1 78 12 1633
2018 Person with a disability 36 29 12 12 10 0 1 66 22 95
2018 Not a person with a disability 44 31 11 8 4 1 0 77 12 1254
2017 Person with a disability 38 33 7 12 9 0 1 72 22 111
2017 Not a person with a disability 43 33 11 8 5 0 0 77 13 1380
2014 Person with a disability 37 24 15 15 9 0 0 61 24 86
2014 Not a person with a disability 41 34 10 9 5 1 1 76 14 1323

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 34 10 18 8 0 2 63 27 182
2020 Not a person with a disability 34 37 14 10 3 0 1 72 14 1631
2019 Person with a disability 27 33 16 13 9 0 2 61 22 128
2019 Not a person with a disability 33 40 11 11 4 0 1 74 15 1630
2018 Person with a disability 21 34 14 24 6 0 1 56 30 95
2018 Not a person with a disability 27 43 12 12 4 1 1 72 16 1270
2017 Person with a disability 22 35 17 16 9 0 2 58 25 111
2017 Not a person with a disability 29 40 12 13 5 0 1 70 18 1380
2014 Person with a disability 27 34 14 14 10 0 1 62 24 86
2014 Not a person with a disability 33 36 13 12 4 0 1 70 17 1320

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 49 23 13 7 6 2 1 73 13 181
2020 Not a person with a disability 58 21 10 5 3 2 1 81 8 1632

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 28 18 13 14 3 1 53 28 184
2020 Not a person with a disability 33 35 15 9 5 3 0 71 14 1634
2019 Person with a disability 23 30 16 12 16 3 1 54 29 128
2019 Not a person with a disability 32 33 15 9 6 3 0 68 16 1629
2018 Person with a disability 17 35 11 24 12 1 0 53 36 96
2018 Not a person with a disability 30 34 15 11 7 3 0 66 18 1261
2017 Person with a disability 24 29 11 19 13 5 0 56 33 110
2017 Not a person with a disability 30 36 13 11 6 3 0 69 18 1378
2014 Person with a disability 22 23 14 20 17 4 0 46 39 86
2014 Not a person with a disability 27 35 15 13 6 3 1 65 20 1323

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 21 25 11 17 20 4 3 48 40 184
2020 Not a person with a disability 28 30 14 13 9 3 2 62 23 1635
2019 Person with a disability 21 20 12 20 23 1 3 43 45 129
2019 Not a person with a disability 28 30 13 14 9 4 2 62 24 1639
2018 Person with a disability 14 20 13 21 27 4 1 35 50 96
2018 Not a person with a disability 27 30 15 13 12 2 1 59 26 1255
2017 Person with a disability 21 17 16 19 19 4 4 41 41 110
2017 Not a person with a disability 25 27 13 15 14 3 2 55 30 1376
2014 Person with a disability 11 19 15 20 30 2 4 31 53 86
2014 Not a person with a disability 20 26 14 18 16 3 4 49 36 1324

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 24 15 8 7 1 3 68 16 183
2020 Not a person with a disability 50 22 14 7 4 0 3 74 11 1637
2019 Person with a disability 34 28 17 10 6 0 5 65 17 127
2019 Not a person with a disability 54 23 11 5 4 1 3 80 9 1634

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 26 15 11 4 1 3 68 16 184
2020 Not a person with a disability 54 21 13 6 3 1 2 78 9 1636
2019 Person with a disability 45 21 14 9 6 0 5 70 16 127
2019 Not a person with a disability 57 21 12 4 2 1 3 82 6 1627

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 64 9 10 4 9 2 3 76 13 183
2020 Not a person with a disability 80 7 4 1 1 3 3 93 3 1631
2019 Person with a disability 58 13 9 8 5 3 4 77 14 127
2019 Not a person with a disability 80 7 3 2 2 2 3 92 4 1626

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 50 15 16 6 8 2 4 69 15 184
2020 Not a person with a disability 81 6 3 1 0 1 8 96 1 1633
2019 Person with a disability 51 18 8 7 13 1 2 71 20 124
2019 Not a person with a disability 86 3 1 0 0 1 8 98 1 1629

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 34 6 15 9 0 0 70 24 184
2020 Not a person with a disability 44 37 9 8 3 0 0 81 10 1631
2019 Person with a disability 29 40 9 14 8 0 1 69 22 128
2019 Not a person with a disability 42 36 11 8 3 0 0 78 11 1624
2018 Person with a disability 28 35 14 13 10 0 0 63 23 95
2018 Not a person with a disability 39 38 9 8 5 0 0 78 13 1256
2017 Person with a disability 34 31 10 18 6 0 0 65 24 111
2017 Not a person with a disability 36 38 11 10 5 0 0 74 15 1378
2014 Person with a disability 22 38 14 18 8 0 0 59 27 85
2014 Not a person with a disability 32 41 11 11 5 0 0 73 16 1323

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 30 10 11 9 0 0 70 20 184
2020 Not a person with a disability 48 32 11 6 3 0 0 80 9 1633
2019 Person with a disability 35 28 19 8 10 0 1 63 18 128
2019 Not a person with a disability 46 31 13 6 4 0 0 78 10 1631
2018 Person with a disability 35 33 10 13 11 0 0 67 23 97
2018 Not a person with a disability 43 34 11 8 4 1 0 78 12 1252
2017 Person with a disability 31 35 10 13 10 0 0 67 23 111
2017 Not a person with a disability 39 36 11 8 5 0 0 75 14 1376
2014 Person with a disability 25 33 19 15 7 0 1 58 22 85
2014 Not a person with a disability 37 36 13 9 6 0 0 73 14 1323

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 30 9 19 5 0 0 67 24 182
2020 Not a person with a disability 41 39 9 7 3 0 0 80 10 1630
2019 Person with a disability 37 33 10 9 10 0 1 71 19 126
2019 Not a person with a disability 41 38 9 8 3 0 0 80 11 1613
2018 Person with a disability 28 34 9 20 10 0 0 61 30 97
2018 Not a person with a disability 39 37 11 8 4 0 0 76 12 1256
2017 Person with a disability 30 34 12 18 6 0 1 64 24 111
2017 Not a person with a disability 37 38 12 9 4 0 0 76 12 1377
2014 Person with a disability 30 28 18 10 11 1 3 60 22 85
2014 Not a person with a disability 37 37 13 9 4 0 1 74 13 1322

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 39 15 11 6 2 0 68 17 184
2020 Not a person with a disability 33 43 12 6 2 3 0 79 8 1633
2019 Person with a disability 22 39 13 14 10 2 1 62 25 130
2019 Not a person with a disability 31 42 15 6 3 2 0 75 9 1632
2018 Person with a disability 19 41 15 12 11 2 0 61 24 96
2018 Not a person with a disability 31 39 16 6 4 3 0 72 11 1264
2017 Person with a disability 24 33 21 13 7 3 0 58 20 110
2017 Not a person with a disability 28 37 17 9 4 4 0 69 14 1376

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 47 24 6 13 10 0 0 71 23 183
2020 Not a person with a disability 46 30 9 9 5 0 0 77 15 1630
2019 Person with a disability 42 30 6 10 12 0 1 72 22 129
2019 Not a person with a disability 52 29 7 8 4 0 0 81 11 1630
2018 Person with a disability 44 34 4 9 10 0 0 78 18 96
2018 Not a person with a disability 47 32 8 8 4 0 0 80 11 1270
2017 Person with a disability 42 29 8 15 7 0 0 70 22 111
2017 Not a person with a disability 47 30 9 8 4 1 0 78 12 1376
2014 Person with a disability 23 37 7 19 13 0 0 61 32 85
2014 Not a person with a disability 43 33 10 10 3 0 1 77 13 1322

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 27 20 16 13 1 0 52 28 181
2020 Not a person with a disability 29 30 21 12 9 0 0 58 21 1628
2019 Person with a disability 26 33 21 10 10 0 1 59 20 128
2019 Not a person with a disability 32 31 21 9 6 0 0 64 15 1632
2018 Person with a disability 25 38 15 11 9 1 1 64 20 96
2018 Not a person with a disability 27 33 21 13 7 0 0 60 20 1271
2017 Person with a disability 24 30 22 14 9 1 0 54 24 111
2017 Not a person with a disability 27 38 19 10 5 0 0 65 16 1382
2014 Person with a disability 19 32 21 13 13 1 1 52 26 86
2014 Not a person with a disability 30 38 18 8 4 0 0 69 13 1324

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 48 52 184
2020 Not a person with a disability 39 61 1635

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 62 16 6 2 3 4 6 88 5 183
2020 Not a person with a disability 65 16 6 2 1 3 8 91 3 1635

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Person with a disability 42 24 34 184
2020 Not a person with a disability 37 28 35 1640
2019 Person with a disability 56 15 28 130
2019 Not a person with a disability 42 24 34 1638
2018 Person with a disability 51 16 32 97
2018 Not a person with a disability 45 23 32 1273
2017 Person with a disability 48 21 31 111
2017 Not a person with a disability 45 23 32 1380
2014 Person with a disability 51 19 30 86
2014 Not a person with a disability 45 23 32 1324

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Person with a disability 7 23 53 2 7 8 79
2020 Not a person with a disability 6 27 50 3 5 8 624
2019 Person with a disability 7 23 47 4 9 10 73
2019 Not a person with a disability 7 24 52 3 7 7 686
2018 Person with a disability 16 33 39 2 4 5 50
2018 Not a person with a disability 8 28 48 4 5 7 577
2017 Person with a disability 13 27 44 0 12 4 53
2017 Not a person with a disability 8 24 50 3 10 6 618
2014 Person with a disability 9 14 58 5 9999 14 43
2014 Not a person with a disability 9 19 56 7 9999 9 600
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 53 29 6 9 3 0 0 82 13 183
2020 Not a person with a disability 54 34 5 5 2 0 0 88 7 1632
2019 Person with a disability 50 31 6 5 6 0 1 83 11 127
2019 Not a person with a disability 51 34 7 6 2 0 0 85 8 1626
2018 Person with a disability 52 32 8 3 5 0 0 84 7 97
2018 Not a person with a disability 52 37 6 4 2 0 0 89 6 1262
2017 Person with a disability 43 38 9 5 5 0 0 81 10 111
2017 Not a person with a disability 45 38 8 5 3 0 0 84 8 1375
2014 Person with a disability 44 34 7 9 6 0 0 78 15 86
2014 Not a person with a disability 47 39 9 4 2 0 0 86 6 1323

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 41 14 9 5 1 0 71 14 184
2020 Not a person with a disability 33 44 12 7 3 1 0 77 10 1634
2019 Person with a disability 30 40 14 9 5 1 1 72 14 128
2019 Not a person with a disability 31 44 15 7 2 1 0 76 9 1637
2018 Person with a disability 24 45 12 13 7 0 0 69 20 95
2018 Not a person with a disability 28 45 16 8 3 1 0 74 10 1264
2017 Person with a disability 30 42 15 7 5 0 0 72 12 111
2017 Not a person with a disability 30 45 13 7 3 1 0 76 10 1379
2014 Person with a disability 22 40 17 15 6 0 0 62 21 86
2014 Not a person with a disability 28 43 16 9 2 2 0 73 11 1323

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 16 29 29 18 7 1 2 26 45 183
2020 Not a person with a disability 10 23 37 21 8 0 1 28 34 1632
2019 Person with a disability 18 28 29 17 5 0 3 23 47 130
2019 Not a person with a disability 11 24 35 20 8 1 1 29 35 1631
2018 Person with a disability 19 32 36 10 1 1 1 11 53 96
2018 Not a person with a disability 11 28 36 18 6 1 1 24 39 1266
2017 Person with a disability 30 27 27 10 4 1 1 15 57 111
2017 Not a person with a disability 12 26 36 17 7 0 2 24 39 1375
2014 Person with a disability 21 21 31 15 11 0 1 26 42 86
2014 Not a person with a disability 9 25 42 16 6 0 2 23 35 1321

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 11 16 25 27 15 4 2 45 28 183
2020 Not a person with a disability 5 13 25 33 20 2 2 56 18 1623
2019 Person with a disability 11 22 23 27 14 2 3 42 34 130
2019 Not a person with a disability 7 13 28 29 19 2 1 50 21 1629
2018 Person with a disability 19 17 40 19 3 1 1 23 37 95
2018 Not a person with a disability 7 16 28 30 14 2 2 47 24 1261
2017 Person with a disability 12 24 31 18 9 1 5 28 39 110
2017 Not a person with a disability 7 16 26 28 17 2 4 48 24 1369
2014 Person with a disability 10 15 37 21 13 0 2 35 27 85
2014 Not a person with a disability 6 15 26 31 15 3 4 50 23 1322

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 23 23 19 10 3 2 30 46 182
2020 Not a person with a disability 12 23 30 23 10 1 1 34 35 1629
2019 Person with a disability 21 20 30 17 9 2 2 27 42 130
2019 Not a person with a disability 15 20 30 22 11 1 1 34 36 1633
2018 Person with a disability 24 28 24 19 2 2 1 22 53 96
2018 Not a person with a disability 17 21 31 19 9 1 2 29 39 1261
2017 Person with a disability 23 28 29 13 5 0 1 19 52 110
2017 Not a person with a disability 16 23 30 19 8 2 2 29 41 1371
2014 Person with a disability 26 19 29 17 5 0 4 23 47 86
2014 Not a person with a disability 19 25 30 16 8 1 2 25 45 1321

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 21 22 28 17 9 1 2 27 44 181
2020 Not a person with a disability 11 22 33 22 10 0 1 32 34 1626
2019 Person with a disability 20 20 27 22 7 0 4 30 42 130
2019 Not a person with a disability 12 21 33 21 11 1 1 33 33 1634
2018 Person with a disability 21 22 40 11 4 2 1 16 44 95
2018 Not a person with a disability 13 22 37 19 7 1 1 27 36 1251
2017 Person with a disability 23 27 28 15 6 0 1 21 50 109
2017 Not a person with a disability 12 22 36 19 9 1 1 28 35 1371
2014 Person with a disability 21 24 32 12 8 0 3 21 46 86
2014 Not a person with a disability 9 21 39 21 7 1 2 29 31 1315

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 22 25 15 6 3 4 24 49 183
2020 Not a person with a disability 17 21 28 20 11 2 1 33 39 1630
2019 Person with a disability 19 32 16 18 10 2 3 30 53 128
2019 Not a person with a disability 15 21 26 20 14 2 3 35 37 1633
2018 Person with a disability 27 26 29 12 2 1 3 15 55 96
2018 Not a person with a disability 18 26 26 19 8 2 2 28 46 1262
2017 Person with a disability 36 35 12 9 5 0 3 15 73 111
2017 Not a person with a disability 18 27 27 15 8 1 3 25 47 1373
2014 Person with a disability 31 19 26 12 7 0 5 20 53 86
2014 Not a person with a disability 13 27 29 18 9 1 3 28 42 1321

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 17 15 26 25 11 3 3 38 35 183
2020 Not a person with a disability 7 14 26 31 17 3 2 50 22 1624
2019 Person with a disability 21 19 22 23 11 1 4 36 41 130
2019 Not a person with a disability 12 16 28 23 17 3 2 41 29 1629
2018 Person with a disability 23 24 31 16 2 2 1 19 49 96
2018 Not a person with a disability 13 23 29 22 9 2 2 32 37 1254
2017 Person with a disability 20 27 24 16 6 2 5 24 50 111
2017 Not a person with a disability 11 19 32 20 12 3 3 34 32 1369
2014 Person with a disability 13 16 38 13 10 2 7 26 32 86
2014 Not a person with a disability 8 16 30 27 13 2 4 42 25 1320

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 17 20 29 19 10 4 2 30 39 184
2020 Not a person with a disability 10 19 33 23 12 2 1 36 30 1623
2019 Person with a disability 20 28 25 15 9 1 1 25 50 129
2019 Not a person with a disability 12 20 34 20 12 1 1 32 33 1630
2018 Person with a disability 18 30 34 10 6 1 1 16 49 96
2018 Not a person with a disability 13 25 33 18 7 2 2 26 40 1258
2017 Person with a disability 19 32 24 15 6 2 3 22 53 110
2017 Not a person with a disability 14 20 35 18 9 2 3 28 36 1373
2014 Person with a disability 22 26 24 15 7 2 4 23 51 86
2014 Not a person with a disability 14 21 36 17 7 2 3 25 37 1323

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 10 23 36 22 7 1 1 30 34 183
2020 Not a person with a disability 5 15 38 28 14 0 0 42 20 1634
2019 Person with a disability 23 27 34 9 5 1 1 14 51 130
2019 Not a person with a disability 13 28 33 17 9 0 0 26 41 1633

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 31 16 16 11 6 0 54 29 182
2020 Not a person with a disability 24 41 18 11 3 3 0 67 15 1625
2019 Person with a disability 19 31 19 20 8 2 1 52 28 129
2019 Not a person with a disability 21 37 20 14 4 5 1 61 18 1628

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 48 22 8 11 10 2 0 71 21 180
2020 Not a person with a disability 57 25 7 6 3 1 0 83 10 1630
2019 Person with a disability 50 24 8 7 11 0 1 74 18 129
2019 Not a person with a disability 54 29 7 7 3 1 0 83 10 1634
2018 Person with a disability 36 31 7 16 9 0 0 67 26 97
2018 Not a person with a disability 48 29 8 9 6 1 0 78 15 1267
2017 Person with a disability 43 26 7 7 16 1 0 70 23 110
2017 Not a person with a disability 48 28 9 10 5 0 0 76 15 1380
2014 Person with a disability 48 21 2 12 17 1 0 69 28 86
2014 Not a person with a disability 48 27 10 8 6 1 0 76 14 1324

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 58 29 4 5 4 0 0 87 9 181
2020 Not a person with a disability 66 25 4 4 1 0 0 91 5 1617
2019 Person with a disability 51 27 6 10 3 2 1 80 13 129
2019 Not a person with a disability 61 27 5 5 2 0 0 88 7 1637
2018 Person with a disability 49 38 6 4 3 0 0 87 7 97
2018 Not a person with a disability 54 33 6 5 3 0 0 86 8 1266
2017 Person with a disability 44 34 8 10 3 0 0 78 14 111
2017 Not a person with a disability 52 34 6 6 2 0 0 86 8 1378
2014 Person with a disability 38 28 13 8 14 0 0 66 21 86
2014 Not a person with a disability 51 35 6 6 2 0 0 87 8 1323

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 50 32 10 5 4 1 0 82 8 182
2020 Not a person with a disability 58 29 8 3 1 0 0 88 5 1626
2019 Person with a disability 44 32 9 9 4 0 2 78 14 129
2019 Not a person with a disability 54 33 7 4 2 1 0 88 5 1632
2018 Person with a disability 42 36 11 9 3 0 0 78 12 97
2018 Not a person with a disability 48 37 8 4 2 1 0 85 6 1265

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 37 9 12 9 1 0 70 21 183
2020 Not a person with a disability 45 37 9 6 2 2 0 83 8 1631
2019 Person with a disability 32 29 15 16 7 1 1 62 23 130
2019 Not a person with a disability 45 36 10 5 2 2 0 82 7 1623
2018 Person with a disability 36 32 10 8 10 2 1 71 19 95
2018 Not a person with a disability 49 35 9 4 2 1 0 85 6 1259
2017 Person with a disability 34 34 11 14 5 2 0 69 19 110
2017 Not a person with a disability 43 39 11 4 2 2 0 83 6 1382
2014 Person with a disability 30 30 13 16 8 4 0 62 25 86
2014 Not a person with a disability 46 36 10 4 2 3 0 84 6 1324

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 35 12 7 7 4 1 73 14 184
2020 Not a person with a disability 46 32 12 4 2 4 0 82 6 1628
2019 Person with a disability 46 30 9 6 6 2 1 78 13 129
2019 Not a person with a disability 50 31 11 3 2 3 0 84 5 1632
2018 Person with a disability 38 37 12 3 6 1 3 78 10 92
2018 Not a person with a disability 51 31 11 3 1 3 0 85 4 1263
2017 Person with a disability 41 34 14 5 4 2 0 77 9 110
2017 Not a person with a disability 46 32 12 4 2 5 0 82 6 1381
2014 Person with a disability 33 38 13 8 4 3 0 74 13 86
2014 Not a person with a disability 50 33 10 2 1 4 1 86 3 1322

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 48 34 5 9 5 1 0 82 13 182
2020 Not a person with a disability 62 28 6 3 1 0 0 90 4 1632
2019 Person with a disability 45 29 9 10 5 0 2 76 15 130
2019 Not a person with a disability 59 30 6 3 2 1 0 89 5 1633
2018 Person with a disability 48 29 5 11 6 1 0 78 17 95
2018 Not a person with a disability 56 32 7 3 2 0 0 88 5 1261
2017 Person with a disability 40 36 8 10 5 1 0 77 15 110
2017 Not a person with a disability 50 36 7 4 2 0 0 87 6 1379
2014 Person with a disability 31 37 13 7 12 0 0 68 19 86
2014 Not a person with a disability 53 34 8 3 1 0 0 88 4 1322

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 52 21 7 5 7 6 2 80 13 183
2020 Not a person with a disability 58 19 8 4 3 4 3 84 8 1635

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 33 11 6 4 4 1 78 11 184
2020 Not a person with a disability 43 32 14 5 2 5 0 78 6 1637

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 29 11 6 6 3 1 76 13 181
2020 Not a person with a disability 52 26 8 5 3 4 2 83 8 1632

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 9 8 9 18 37 19 0 21 67 11
2020 Not a person with a disability 0 9 22 21 30 18 0 11 62 31

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 25 10 10 11 8 8 63 25 182
2020 Not a person with a disability 32 30 15 6 4 7 6 72 11 1630
2019 Person with a disability 29 26 12 12 12 5 3 61 26 129
2019 Not a person with a disability 38 28 12 7 5 6 4 74 13 1632
2018 Person with a disability 21 27 15 17 8 10 1 54 29 97
2018 Not a person with a disability 30 30 14 8 7 7 5 68 17 1270
2017 Person with a disability 29 31 11 6 15 4 4 65 23 110
2017 Not a person with a disability 32 28 14 9 6 5 5 67 17 1381
2014 Person with a disability 34 23 9 9 20 4 1 59 31 86
2014 Not a person with a disability 34 29 14 8 7 4 4 69 16 1323

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 29 10 10 6 2 2 73 16 184
2020 Not a person with a disability 42 34 10 6 3 2 2 80 9 1635
2019 Person with a disability 40 31 8 9 7 2 2 75 17 129
2019 Not a person with a disability 43 34 10 6 3 3 1 80 9 1635
2018 Person with a disability 42 29 11 6 12 0 0 71 18 96
2018 Not a person with a disability 43 35 9 7 3 2 1 81 10 1262
2017 Person with a disability 48 28 10 4 5 3 2 80 10 111
2017 Not a person with a disability 44 32 10 7 3 3 1 79 10 1376
2014 Person with a disability 46 30 4 5 13 2 0 78 18 86
2014 Not a person with a disability 44 34 9 5 3 2 2 82 8 1324

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 38 15 11 3 3 0 71 14 183
2020 Not a person with a disability 42 36 14 4 2 2 0 80 6 1627
2019 Person with a disability 35 35 12 9 8 1 1 72 17 130
2019 Not a person with a disability 40 37 14 5 2 2 0 78 7 1630
2018 Person with a disability 31 40 12 9 5 3 0 73 15 96
2018 Not a person with a disability 39 38 15 5 2 1 0 78 7 1260

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 22 11 15 19 12 6 45 42 182
2020 Not a person with a disability 26 22 17 10 7 13 4 59 20 1632
2019 Person with a disability 15 13 16 16 28 7 5 32 50 130
2019 Not a person with a disability 23 21 19 11 9 12 4 53 24 1638
2018 Person with a disability 14 14 17 15 31 7 2 31 50 97
2018 Not a person with a disability 21 22 18 12 11 13 4 51 27 1265
2017 Person with a disability 18 12 9 19 33 6 3 33 57 111
2017 Not a person with a disability 17 21 17 14 13 13 5 47 33 1379
2014 Person with a disability 9 14 15 16 36 7 3 26 57 86
2014 Not a person with a disability 15 20 18 13 13 14 6 44 34 1321

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 44 4 18 3 0 0 75 20 184
2020 Not a person with a disability 37 45 5 11 2 0 0 82 13 1638

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 29 10 18 7 1 2 64 26 182
2020 Not a person with a disability 31 39 11 14 4 0 1 71 17 1634
2019 Person with a disability 34 26 5 19 15 0 1 61 34 129
2019 Not a person with a disability 46 32 6 10 6 0 0 78 16 1634
2017 Person with a disability 38 33 7 17 6 0 0 70 23 111
2017 Not a person with a disability 44 32 6 11 6 0 0 77 17 1378
2014 Person with a disability 42 30 7 12 9 0 0 72 21 86
2014 Not a person with a disability 43 36 7 10 4 0 0 79 14 1322

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 29 10 12 7 1 0 71 19 183
2020 Not a person with a disability 43 35 10 8 3 0 1 79 11 1624
2019 Person with a disability 38 30 8 14 6 2 1 71 21 128
2019 Not a person with a disability 56 32 6 4 1 1 0 89 5 1621
2017 Person with a disability 37 36 10 11 5 0 1 74 16 111
2017 Not a person with a disability 53 33 8 4 1 0 0 87 5 1375
2014 Person with a disability 41 32 9 10 9 0 0 72 19 86
2014 Not a person with a disability 48 36 8 5 2 0 0 85 7 1324

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 80 12 3 2 3 1 0 93 5 184
2020 Not a person with a disability 78 15 2 2 1 1 0 94 3 1632

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 55 19 18 5 2 2 1 76 6 184
2020 Not a person with a disability 46 28 16 6 2 2 0 76 8 1636
2019 Person with a disability 52 22 12 5 3 6 1 79 8 129
2019 Not a person with a disability 48 27 16 5 2 3 0 77 6 1638

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 20 80 184
2020 Not a person with a disability 9 91 1640
2019 Person with a disability 31 69 130
2019 Not a person with a disability 12 88 1636
2018 Person with a disability 23 77 97
2018 Not a person with a disability 13 87 1268

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 45 55 38
2020 Not a person with a disability 46 54 147
2019 Person with a disability 45 55 40
2019 Not a person with a disability 42 58 195
2018 Person with a disability 36 64 22
2018 Not a person with a disability 42 58 166

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 80 20 38
2020 Not a person with a disability 68 32 147
2019 Person with a disability 80 20 40
2019 Not a person with a disability 65 35 195

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 38
2020 Not a person with a disability 0 100 147
2019 Person with a disability 0 100 40
2019 Not a person with a disability 0 100 195
2018 Person with a disability 0 100 22
2018 Not a person with a disability 0 100 166

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 13 87 40
2019 Not a person with a disability 8 92 195

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 38
2020 Not a person with a disability 7 93 147
2018 Person with a disability 0 100 22
2018 Not a person with a disability 4 96 166

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 44 56 38
2020 Not a person with a disability 37 63 147
2019 Person with a disability 39 61 40
2019 Not a person with a disability 38 62 192
2018 Person with a disability 45 55 22
2018 Not a person with a disability 39 61 167

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 56 44 38
2020 Not a person with a disability 46 54 147
2019 Person with a disability 55 45 40
2019 Not a person with a disability 44 56 192
2018 Person with a disability 61 39 22
2018 Not a person with a disability 40 60 167

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 58 42 38
2020 Not a person with a disability 47 53 147
2019 Person with a disability 70 30 40
2019 Not a person with a disability 52 48 192
2018 Person with a disability 61 39 22
2018 Not a person with a disability 41 59 167

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 51 49 38
2020 Not a person with a disability 49 51 147
2019 Person with a disability 44 56 40
2019 Not a person with a disability 47 53 192
2018 Person with a disability 52 48 22
2018 Not a person with a disability 37 63 167

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 53 47 38
2020 Not a person with a disability 42 58 147
2019 Person with a disability 43 57 40
2019 Not a person with a disability 39 61 192
2018 Person with a disability 54 46 22
2018 Not a person with a disability 30 70 167

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 50 50 38
2020 Not a person with a disability 59 41 147
2019 Person with a disability 53 47 40
2019 Not a person with a disability 54 46 192
2018 Person with a disability 60 40 22
2018 Not a person with a disability 48 52 167

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 34 66 38
2020 Not a person with a disability 34 66 147
2019 Person with a disability 30 70 40
2019 Not a person with a disability 31 69 192
2018 Person with a disability 37 63 22
2018 Not a person with a disability 26 74 167

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 13 87 38
2020 Not a person with a disability 10 90 147

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 60 40 38
2020 Not a person with a disability 50 50 147
2019 Person with a disability 70 30 40
2019 Not a person with a disability 49 51 192
2018 Person with a disability 49 51 22
2018 Not a person with a disability 47 53 167

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 33 67 38
2020 Not a person with a disability 18 82 147
2019 Person with a disability 25 75 40
2019 Not a person with a disability 18 82 192
2018 Person with a disability 37 63 22
2018 Not a person with a disability 21 79 167

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 13 87 38
2020 Not a person with a disability 16 84 147
2019 Person with a disability 21 79 40
2019 Not a person with a disability 16 84 192

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 64 36 38
2020 Not a person with a disability 58 42 147
2019 Person with a disability 64 36 39
2019 Not a person with a disability 53 47 191
2018 Person with a disability 59 41 22
2018 Not a person with a disability 56 44 167

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 26 74 38
2020 Not a person with a disability 24 76 147
2019 Person with a disability 28 72 39
2019 Not a person with a disability 26 74 191
2018 Person with a disability 32 68 22
2018 Not a person with a disability 24 76 167

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 17 83 38
2020 Not a person with a disability 10 90 147
2019 Person with a disability 16 84 39
2019 Not a person with a disability 7 93 191
2018 Person with a disability 23 77 22
2018 Not a person with a disability 9 91 167

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 15 85 39
2019 Not a person with a disability 8 92 191

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 28 72 39
2019 Not a person with a disability 12 88 191

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 22
2018 Not a person with a disability 3 97 167

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 12 88 38
2020 Not a person with a disability 11 89 147

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 26 74 38
2020 Not a person with a disability 24 76 147
2019 Person with a disability 28 72 39
2019 Not a person with a disability 27 73 191
2018 Person with a disability 28 72 22
2018 Not a person with a disability 27 73 167

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 22
2018 Not a person with a disability 8 92 162

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 22
2018 Not a person with a disability 9 91 162

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 23 77 22
2018 Not a person with a disability 23 77 162

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 42 58 22
2018 Not a person with a disability 22 78 162

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 55 45 22
2018 Not a person with a disability 40 60 162

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 59 41 22
2018 Not a person with a disability 57 43 162

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 13 11 23 4 9 33 8 39 22 183
2020 Not a person with a disability 20 15 13 4 3 38 8 63 13 1635
2019 Person with a disability 13 12 16 19 12 24 4 35 43 130
2019 Not a person with a disability 20 13 18 5 4 31 10 55 16 1637
2018 Person with a disability 11 11 24 14 9 26 4 32 33 97
2018 Not a person with a disability 17 16 17 5 3 34 7 57 14 1265
2017 Person with a disability 8 12 20 11 16 26 8 29 41 111
2017 Not a person with a disability 17 14 16 5 4 31 12 55 17 1379
2014 Person with a disability 14 9 19 9 12 32 4 37 33 86
2014 Not a person with a disability 18 16 16 5 3 33 9 58 15 1324

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 26 18 7 7 9 2 64 16 183
2020 Not a person with a disability 38 28 15 5 2 11 1 75 8 1634
2019 Person with a disability 26 28 13 12 8 11 3 62 22 130
2019 Not a person with a disability 39 28 15 4 3 9 1 75 8 1635
2018 Person with a disability 29 25 19 15 6 6 0 58 22 97
2018 Not a person with a disability 35 32 14 5 2 12 1 76 8 1267
2017 Person with a disability 21 31 14 17 9 7 2 57 28 111
2017 Not a person with a disability 34 30 15 6 3 11 1 73 10 1378
2014 Person with a disability 19 19 24 9 13 15 1 46 26 85
2014 Not a person with a disability 31 30 17 5 3 13 2 71 9 1323

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 22 78 184
2020 Not a person with a disability 5 95 1638
2019 Person with a disability 28 72 129
2019 Not a person with a disability 6 94 1633
2018 Person with a disability 28 72 96
2018 Not a person with a disability 6 94 1264

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 40 60 40
2020 Not a person with a disability 36 64 89
2019 Person with a disability 27 73 36
2019 Not a person with a disability 45 55 104
2018 Person with a disability 46 54 27
2018 Not a person with a disability 28 72 76

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 80 20 40
2020 Not a person with a disability 79 21 89
2019 Person with a disability 87 13 36
2019 Not a person with a disability 77 23 104
2018 Person with a disability 79 21 27
2018 Not a person with a disability 81 19 76

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 27
2018 Not a person with a disability 0 100 76

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 40
2020 Not a person with a disability 0 100 89
2019 Person with a disability 0 100 36
2019 Not a person with a disability 0 100 104

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 26 74 40
2020 Not a person with a disability 36 64 89
2019 Person with a disability 14 86 36
2019 Not a person with a disability 32 68 104

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 12 88 40
2020 Not a person with a disability 23 77 89
2019 Person with a disability 14 86 36
2019 Not a person with a disability 26 74 104

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 40
2020 Not a person with a disability 8 92 89

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 21 79 40
2020 Not a person with a disability 31 69 89
2019 Person with a disability 27 73 36
2019 Not a person with a disability 41 59 104
2018 Person with a disability 33 67 27
2018 Not a person with a disability 35 65 76

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 17 83 40
2020 Not a person with a disability 34 66 89
2019 Person with a disability 28 72 36
2019 Not a person with a disability 32 68 104

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 18 82 40
2020 Not a person with a disability 22 78 89
2019 Person with a disability 26 74 36
2019 Not a person with a disability 16 84 104

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 0 100 36
2019 Not a person with a disability 0 100 104
2018 Person with a disability 0 100 27
2018 Not a person with a disability 0 100 76

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 27
2018 Not a person with a disability 0 100 76

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 0 100 36
2019 Not a person with a disability 13 87 104

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 46 54 40
2020 Not a person with a disability 29 71 89
2019 Person with a disability 39 61 36
2019 Not a person with a disability 29 71 103
2018 Person with a disability 43 57 27
2018 Not a person with a disability 32 68 76

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 19 81 40
2020 Not a person with a disability 9 91 89
2019 Person with a disability 20 80 36
2019 Not a person with a disability 11 89 103
2018 Person with a disability 23 77 27
2018 Not a person with a disability 10 90 76

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 19 81 36
2019 Not a person with a disability 6 94 103

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 12 88 40
2020 Not a person with a disability 11 89 89
2019 Person with a disability 14 86 36
2019 Not a person with a disability 7 93 103

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 47 53 40
2020 Not a person with a disability 55 45 89
2019 Person with a disability 44 56 36
2019 Not a person with a disability 58 42 103
2018 Person with a disability 32 68 27
2018 Not a person with a disability 59 41 76

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 19 81 26
2018 Not a person with a disability 20 80 74

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 27 73 26
2018 Not a person with a disability 24 76 74

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 49 51 26
2018 Not a person with a disability 43 57 74

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 26
2018 Not a person with a disability 0 100 74

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 58 42 26
2018 Not a person with a disability 64 36 74

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 14 12 18 9 8 33 5 43 28 184
2020 Not a person with a disability 20 14 14 3 2 41 6 65 9 1635
2019 Person with a disability 16 13 19 13 6 27 5 43 29 130
2019 Not a person with a disability 21 12 18 3 2 35 9 59 9 1639
2018 Person with a disability 8 16 25 7 10 30 3 36 26 96
2018 Not a person with a disability 19 14 19 2 2 38 7 59 7 1262
2017 Person with a disability 10 17 22 7 6 33 4 44 22 110
2017 Not a person with a disability 17 13 17 2 2 39 10 60 8 1381
2014 Person with a disability 7 11 16 12 9 41 4 32 39 86
2014 Not a person with a disability 16 13 16 2 2 42 9 59 8 1322

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 29 18 7 6 8 1 66 14 183
2020 Not a person with a disability 39 28 14 4 1 13 1 78 6 1637
2019 Person with a disability 30 27 15 8 9 10 1 64 19 130
2019 Not a person with a disability 41 28 14 2 2 11 1 79 5 1638
2018 Person with a disability 22 33 23 6 8 6 2 59 16 97
2018 Not a person with a disability 35 30 15 3 1 14 1 77 5 1264
2017 Person with a disability 25 27 21 9 6 9 2 59 17 110
2017 Not a person with a disability 35 30 14 3 2 14 2 78 5 1378
2014 Person with a disability 17 28 18 8 8 21 0 56 20 86
2014 Not a person with a disability 32 28 16 2 2 18 2 76 4 1322

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 17 83 183
2020 Not a person with a disability 7 93 1638

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 49 51 184
2020 Not a person with a disability 7 93 1639
2019 Person with a disability 48 52 130
2019 Not a person with a disability 9 91 1640
2017 Person with a disability 54 46 111
2017 Not a person with a disability 11 89 1379
2014 Person with a disability 50 50 86
2014 Not a person with a disability 11 89 1324

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 90 10 89
2020 Not a person with a disability 26 74 117

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 80 20 89
2020 Not a person with a disability 69 31 117
2019 Person with a disability 86 14 63
2019 Not a person with a disability 76 24 147
2017 Person with a disability 83 17 60
2017 Not a person with a disability 73 27 145
2014 Person with a disability 83 17 43
2014 Not a person with a disability 79 21 148

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 58 21 3 16 3 0 0 79 18 71
2020 Not a person with a disability 44 36 7 11 2 0 0 80 13 81
2019 Person with a disability 37 37 6 11 8 0 2 75 19 54
2019 Not a person with a disability 56 26 9 7 1 0 2 83 8 109
2017 Person with a disability 48 35 6 5 6 0 0 82 12 50
2017 Not a person with a disability 56 26 7 7 1 0 3 84 8 106
2014 Person with a disability 51 24 6 9 10 0 0 75 19 36
2014 Not a person with a disability 55 32 6 5 2 0 1 87 6 116

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 54 23 8 9 6 1 0 77 15 184
2020 Not a person with a disability 56 27 6 3 2 2 4 88 6 1639
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 31 11 14 10 3 0 65 25 183
2020 Not a person with a disability 37 33 14 10 4 3 0 72 14 1634

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 40 10 9 4 2 0 77 13 183
2020 Not a person with a disability 38 42 9 8 3 1 0 80 11 1640

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 38 12 9 6 2 0 72 16 184
2020 Not a person with a disability 35 37 12 11 4 1 0 73 15 1632

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 31 20 7 3 2 0 70 10 182
2020 Not a person with a disability 36 37 18 5 1 2 2 75 7 1624

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 50 27 11 7 3 2 1 79 10 182
2020 Not a person with a disability 50 34 11 3 1 1 1 85 4 1636

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 76 11 6 1 1 6 0 92 2 184
2020 Not a person with a disability 73 18 3 1 0 4 0 95 1 1635

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 35 9 4 3 2 0 83 7 184
2020 Not a person with a disability 49 32 9 5 1 3 0 84 7 1629

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 53 26 6 7 7 0 0 79 15 184
2020 Not a person with a disability 58 26 8 5 3 1 0 85 8 1626

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 56 27 8 4 4 1 0 83 8 184
2020 Not a person with a disability 63 25 7 3 1 1 0 89 4 1630

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 100 0 50
2020 Not a person with a disability 99 1 527

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 21 36 12 20 10 0 2 58 30 50
2020 Not a person with a disability 19 33 19 22 6 0 1 53 28 520

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 42 7 6 4 2 0 83 10 183
2020 Not a person with a disability 41 40 11 4 1 2 0 83 6 1636
2019 Person with a disability 27 34 12 17 6 3 1 63 24 130
2019 Not a person with a disability 35 39 14 6 2 3 0 77 8 1635
2018 Person with a disability 27 41 17 10 3 3 0 69 13 96
2018 Not a person with a disability 34 40 13 7 2 4 0 77 9 1263
2017 Person with a disability 31 42 16 6 4 0 0 73 11 111
2017 Not a person with a disability 31 44 12 7 4 3 0 77 10 1380

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 28 6 15 9 1 0 69 25 182
2020 Not a person with a disability 47 26 10 11 5 1 0 74 16 1635

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 55 21 11 7 6 0 0 76 13 182
2020 Not a person with a disability 55 27 10 4 2 2 0 84 6 1627

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 32 13 11 13 1 0 63 24 184
2020 Not a person with a disability 37 33 15 9 4 1 0 72 13 1639
2019 Person with a disability 21 33 14 15 15 1 1 55 31 130
2019 Not a person with a disability 32 37 14 10 6 2 0 70 16 1638
2018 Person with a disability 15 32 18 17 16 2 0 48 34 96
2018 Not a person with a disability 29 38 15 11 5 2 0 69 16 1267
2017 Person with a disability 13 30 21 22 13 1 0 43 36 111
2017 Not a person with a disability 23 40 15 14 7 2 0 63 21 1375

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 45 4 10 8 2 0 78 18 50
2020 Not a person with a disability 27 49 11 10 1 1 1 77 12 527
2019 Person with a disability 30 48 3 16 0 0 3 81 16 33
2019 Not a person with a disability 27 44 13 10 3 2 1 74 13 473

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 23 16 8 16 0 1 59 24 183
2020 Not a person with a disability 47 23 15 8 7 0 2 71 15 1631

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 32 16 8 10 0 0 66 18 183
2020 Not a person with a disability 39 30 17 7 6 0 1 70 13 1619
2019 Person with a disability 28 29 21 10 10 0 2 58 21 129
2019 Not a person with a disability 27 30 20 10 11 0 1 58 22 1638
2018 Person with a disability 16 21 25 17 20 1 0 38 37 96
2018 Not a person with a disability 21 27 23 13 14 0 1 50 27 1262
2017 Person with a disability 19 18 23 19 19 1 1 37 39 109
2017 Not a person with a disability 23 25 22 12 15 0 2 49 28 1377

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 12 21 26 19 21 0 0 33 41 183
2020 Not a person with a disability 16 24 28 18 13 0 1 40 32 1633
2019 Person with a disability 14 27 26 19 13 0 1 41 32 129
2019 Not a person with a disability 18 28 28 16 10 0 1 46 25 1637
2018 Person with a disability 5 28 26 18 19 2 2 34 39 97
2018 Not a person with a disability 11 23 34 21 12 0 0 34 32 1269
2017 Person with a disability 13 22 27 18 19 1 1 35 37 109
2017 Not a person with a disability 12 29 29 18 12 0 0 41 30 1377

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 13 25 27 13 23 0 0 38 35 184
2020 Not a person with a disability 20 27 25 17 10 0 1 48 27 1629
2019 Person with a disability 17 23 24 18 16 0 1 40 35 130
2019 Not a person with a disability 21 31 23 16 10 0 1 52 25 1632
2018 Person with a disability 9 25 19 21 21 2 3 35 44 96
2018 Not a person with a disability 14 26 32 17 10 0 1 40 28 1262
2017 Person with a disability 9 24 26 18 21 0 2 34 40 108
2017 Not a person with a disability 14 31 27 16 11 0 1 46 27 1377

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 22 21 19 23 0 0 38 42 184
2020 Not a person with a disability 18 25 23 18 14 0 1 44 32 1626
2019 Person with a disability 17 19 24 17 22 0 1 37 39 128
2019 Not a person with a disability 22 26 24 16 12 0 1 48 28 1631
2018 Person with a disability 11 22 21 19 24 2 2 34 45 97
2018 Not a person with a disability 12 23 27 20 15 1 1 36 36 1263
2017 Person with a disability 8 22 16 26 23 1 3 31 52 108
2017 Not a person with a disability 15 26 23 20 15 0 2 42 35 1378

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 26 20 12 14 0 1 54 26 181
2020 Not a person with a disability 32 24 21 12 10 0 2 56 22 1633
2019 Person with a disability 33 35 12 8 9 1 2 70 18 129
2019 Not a person with a disability 40 28 16 9 5 0 2 70 14 1626
2018 Person with a disability 27 30 22 6 10 2 3 60 17 95
2018 Not a person with a disability 30 29 20 10 6 0 4 62 17 1254
2017 Person with a disability 25 29 19 5 14 1 7 59 21 108
2017 Not a person with a disability 32 29 16 11 6 1 6 65 18 1373

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 23 24 17 21 0 1 38 38 184
2020 Not a person with a disability 23 27 23 15 12 0 0 50 27 1631
2019 Person with a disability 20 27 19 13 19 1 1 48 33 130
2019 Not a person with a disability 32 30 20 9 8 0 0 62 17 1632
2018 Person with a disability 18 26 20 14 18 3 1 46 33 95
2018 Not a person with a disability 24 28 26 13 9 0 0 52 22 1268
2017 Person with a disability 19 26 20 16 17 1 0 46 34 111
2017 Not a person with a disability 26 29 23 13 8 0 0 55 21 1371

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 20 16 10 18 0 7 54 29 183
2020 Not a person with a disability 34 20 17 11 11 0 6 58 23 1631

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 26 26 12 8 0 0 54 20 183
2020 Not a person with a disability 38 33 19 7 2 1 1 71 10 1625
2019 Person with a disability 22 33 23 13 8 0 1 56 21 129
2019 Not a person with a disability 33 35 18 8 4 0 1 69 13 1633
2018 Person with a disability 19 27 29 13 7 2 3 48 21 95
2018 Not a person with a disability 26 37 23 8 4 1 1 64 12 1260
2017 Person with a disability 24 25 23 16 12 0 1 49 28 110
2017 Not a person with a disability 27 33 22 10 6 1 1 61 16 1371

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 19 23 28 14 16 1 0 42 30 183
2020 Not a person with a disability 26 32 24 12 6 0 1 58 18 1628
2019 Person with a disability 19 28 21 22 8 0 2 48 30 129
2019 Not a person with a disability 24 34 22 12 7 0 0 59 19 1636
2018 Person with a disability 12 27 31 13 11 1 4 41 26 96
2018 Not a person with a disability 18 32 28 14 6 0 1 51 21 1259
2017 Person with a disability 16 22 19 26 16 0 1 39 42 109
2017 Not a person with a disability 20 30 24 17 8 0 0 50 25 1370

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 21 30 23 11 15 0 0 52 26 183
2020 Not a person with a disability 32 32 19 11 5 0 0 65 16 1633
2019 Person with a disability 22 18 30 15 14 0 1 41 29 129
2019 Not a person with a disability 29 30 21 11 8 0 0 59 19 1637
2018 Person with a disability 19 26 21 15 14 1 3 48 30 95
2018 Not a person with a disability 24 32 24 12 7 0 1 57 19 1259
2017 Person with a disability 16 24 21 16 22 0 1 40 38 109
2017 Not a person with a disability 25 30 22 13 9 0 1 56 22 1372

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 26 17 8 12 0 0 64 20 181
2020 Not a person with a disability 52 25 13 6 4 0 0 78 10 1618
2019 Person with a disability 39 23 12 7 16 1 2 64 23 128
2019 Not a person with a disability 50 26 13 5 5 0 0 76 11 1635

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 21 32 22 14 10 0 1 54 24 182
2020 Not a person with a disability 27 31 24 12 6 0 0 58 18 1632

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 31 25 12 8 0 0 55 20 182
2020 Not a person with a disability 33 34 19 9 4 0 1 67 13 1633
2019 Person with a disability 29 30 18 11 10 0 1 60 21 129
2019 Not a person with a disability 38 34 18 7 3 0 0 72 10 1637
2018 Person with a disability 21 28 25 9 14 1 2 50 24 95
2018 Not a person with a disability 29 31 24 11 4 0 1 60 15 1251
2017 Person with a disability 25 31 22 10 11 0 2 57 21 110
2017 Not a person with a disability 32 31 20 10 5 0 1 64 15 1367

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 28 22 8 4 1 4 64 13 182
2020 Not a person with a disability 47 28 15 6 2 0 1 76 9 1614
2019 Person with a disability 36 21 14 15 11 0 3 59 27 125
2019 Not a person with a disability 57 21 11 5 5 0 1 79 10 1636
2018 Person with a disability 33 22 18 12 11 0 4 57 24 96
2018 Not a person with a disability 53 21 13 7 4 0 2 75 11 1250
2017 Person with a disability 39 27 16 9 8 0 1 66 17 110
2017 Not a person with a disability 55 21 12 6 4 0 2 78 9 1373

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 31 27 14 4 0 0 55 18 182
2020 Not a person with a disability 31 38 19 7 4 0 0 69 12 1612

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 49 22 9 9 8 0 3 73 17 183
2020 Not a person with a disability 74 12 4 2 1 0 7 93 2 1608
2019 Person with a disability 40 24 13 5 14 1 2 66 20 130
2019 Not a person with a disability 81 8 3 1 1 0 7 96 2 1632
2018 Person with a disability 43 20 16 5 11 0 5 67 16 96
2018 Not a person with a disability 74 12 5 1 1 0 6 92 3 1257

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 67 12 7 6 7 1 1 80 14 179
2020 Not a person with a disability 80 8 4 2 2 1 3 92 4 1607
2019 Person with a disability 50 15 11 9 10 2 3 68 20 129
2019 Not a person with a disability 76 9 4 3 4 1 2 88 8 1633
2018 Person with a disability 43 21 15 3 10 1 7 69 14 94
2018 Not a person with a disability 73 11 5 3 3 1 4 88 6 1253
2017 Person with a disability 56 15 11 11 4 0 3 73 16 111
2017 Not a person with a disability 77 10 4 4 2 0 3 89 6 1379

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 61 21 10 5 3 1 1 82 7 179
2020 Not a person with a disability 72 17 5 3 1 0 1 91 3 1608
2019 Person with a disability 55 18 14 2 6 1 3 76 9 127
2019 Not a person with a disability 64 23 8 2 2 0 1 88 4 1630
2018 Person with a disability 50 33 11 1 0 1 3 87 1 96
2018 Not a person with a disability 60 23 9 3 3 0 2 84 6 1258
2017 Person with a disability 51 28 11 5 4 0 1 80 9 110
2017 Not a person with a disability 63 24 6 3 2 0 2 89 5 1375

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 55 16 12 7 10 0 1 71 17 183
2020 Not a person with a disability 70 16 6 4 3 0 1 87 6 1614
2019 Person with a disability 48 16 13 10 11 0 2 65 21 129
2019 Not a person with a disability 62 18 8 5 5 0 1 81 11 1623
2018 Person with a disability 40 19 16 7 13 1 3 62 21 95
2018 Not a person with a disability 57 20 12 5 5 0 2 78 10 1249
2017 Person with a disability 48 19 13 10 10 0 0 67 19 109
2017 Not a person with a disability 60 20 9 5 4 0 2 81 10 1372

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 59 8 4 3 1 0 27 91 4 181
2020 Not a person with a disability 64 11 3 1 1 0 19 93 3 1617
2019 Person with a disability 47 7 4 3 2 1 36 86 7 129
2019 Not a person with a disability 62 11 4 2 1 0 20 92 3 1627
2018 Person with a disability 43 8 6 0 1 1 42 88 2 92
2018 Not a person with a disability 53 12 5 2 1 0 26 89 4 1238
2017 Person with a disability 52 6 4 1 3 0 34 87 7 109
2017 Not a person with a disability 58 11 5 2 1 0 22 90 4 1370

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 68 15 9 3 1 0 3 87 4 184
2020 Not a person with a disability 75 14 6 1 1 0 3 92 2 1634
2019 Person with a disability 61 16 9 2 2 1 10 87 3 127
2019 Not a person with a disability 72 17 5 1 1 0 4 93 2 1626
2018 Person with a disability 56 17 8 4 0 1 13 85 5 95
2018 Not a person with a disability 65 19 8 2 1 0 5 88 3 1252
2017 Person with a disability 62 20 5 1 2 0 9 91 3 109
2017 Not a person with a disability 70 16 6 1 1 0 5 91 2 1369

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 64 10 13 3 10 0 1 74 13 183
2020 Not a person with a disability 72 14 7 3 2 0 2 87 5 1633
2019 Person with a disability 63 9 8 3 8 2 6 79 12 128
2019 Not a person with a disability 78 10 4 2 3 0 2 90 5 1634
2018 Person with a disability 56 16 8 6 8 0 6 76 15 96
2018 Not a person with a disability 74 12 5 2 2 0 4 90 5 1257
2017 Person with a disability 57 14 10 5 10 0 4 75 15 109
2017 Not a person with a disability 73 12 5 3 3 0 4 89 5 1376

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 29 21 10 4 0 2 64 14 183
2020 Not a person with a disability 49 28 14 5 2 0 1 78 7 1632
2019 Person with a disability 37 27 20 8 4 1 4 67 12 129
2019 Not a person with a disability 57 27 9 3 2 0 1 85 5 1626
2018 Person with a disability 34 24 27 11 2 0 2 59 13 95
2018 Not a person with a disability 51 26 14 4 2 0 2 79 7 1258
2017 Person with a disability 35 36 16 7 5 0 0 72 12 109
2017 Not a person with a disability 54 25 12 4 2 0 3 81 6 1371

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 17 39 23 13 7 0 0 57 20 184
2020 Not a person with a disability 30 40 21 6 2 0 0 71 8 1637

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 6 20 46 18 9 0 0 26 28 183
2020 Not a person with a disability 12 34 35 14 5 0 0 45 19 1637
2019 Person with a disability 11 25 37 13 13 0 1 36 26 130
2019 Not a person with a disability 15 33 36 12 4 0 0 48 16 1639
2018 Person with a disability 4 32 39 13 12 1 0 36 25 97
2018 Not a person with a disability 11 31 39 16 4 0 0 41 20 1270
2017 Person with a disability 3 24 32 24 17 0 1 27 41 111
2017 Not a person with a disability 10 30 40 15 5 0 0 39 21 1379

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 31 32 14 4 0 1 18 49 181
2020 Not a person with a disability 12 23 36 21 8 0 0 29 34 1626
2019 Person with a disability 21 22 35 16 5 0 2 21 43 129
2019 Not a person with a disability 9 19 40 22 10 0 0 32 28 1624
2018 Person with a disability 24 21 33 19 3 0 0 22 45 95
2018 Not a person with a disability 9 22 41 20 8 0 0 28 31 1254
2017 Person with a disability 28 21 32 13 6 0 0 19 49 111
2017 Not a person with a disability 8 20 42 20 9 0 0 29 28 1371
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 48 21 1 61 39 184
2020 Not a person with a disability 29 54 16 1 65 35 1639

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 19 81 55
2020 Not a person with a disability 34 66 485

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 23 12 11 10 0 7 64 23 184
2020 Not a person with a disability 41 23 14 7 6 1 8 70 15 1638
2019 Person with a disability 32 19 20 12 14 1 4 53 27 129
2019 Not a person with a disability 38 20 16 10 11 1 4 61 22 1623
2018 Person with a disability 28 13 13 11 22 4 9 48 38 95
2018 Not a person with a disability 36 19 15 11 13 1 5 58 26 1267

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 14 13 16 24 21 2 11 30 51 55
2020 Not a person with a disability 13 22 19 19 22 2 4 36 43 486

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 9 14 3 27 36 3 8 25 71 55
2020 Not a person with a disability 6 14 15 25 34 2 4 22 62 486
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