2020 Public Service Employee Survey Results by Theme for Canadian Grain Commission by Question 106. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 61 30 3 3 3 0 0 91 6 33
2019 AS 33 47 11 6 3 0 0 81 8 36
2019 AS-01 36 36 18 9 0 0 0 73 9 11
2018 AS 25 66 6 3 0 0 0 91 3 32
2018 AS-01 18 82 0 0 0 0 0 100 0 11
2017 AS 48 36 5 11 0 0 0 84 11 37
2017 AS-01 51 31 8 11 0 0 0 82 11 12
2014 AS 33 53 3 3 7 0 0 87 10 30

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 52 36 6 6 0 0 0 88 6 33
2019 AS 29 31 17 14 9 0 0 60 23 35
2019 AS-01 30 30 20 10 10 0 0 60 20 10
2018 AS 31 47 16 6 0 0 0 78 6 32
2018 AS-01 36 36 27 0 0 0 0 73 0 11
2017 AS 47 30 5 19 0 0 0 76 19 37
2017 AS-01 59 15 0 26 0 0 0 74 26 12

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 61 36 0 3 0 0 0 97 3 33
2019 AS 60 29 9 3 0 0 0 89 3 35
2019 AS-01 55 18 18 9 0 0 0 73 9 11
2018 AS 50 47 0 3 0 0 0 97 3 30
2018 AS-01 18 73 0 9 0 0 0 91 9 11
2017 AS 76 15 0 9 0 0 0 91 9 37
2017 AS-01 74 15 0 11 0 0 0 89 11 12
2014 AS 70 17 13 0 0 0 0 87 0 30

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 58 33 3 6 0 0 0 91 6 33
2019 AS 44 31 14 11 0 0 0 75 11 36
2019 AS-01 55 27 9 9 0 0 0 82 9 11
2018 AS 22 66 9 3 0 0 0 88 3 32
2018 AS-01 9 82 9 0 0 0 0 91 0 11
2017 AS 63 19 8 11 0 0 0 81 11 37
2017 AS-01 66 0 15 18 0 0 0 66 18 12
2014 AS 47 43 3 3 3 0 0 90 7 30

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 58 30 6 6 0 0 0 88 6 33
2019 AS 31 47 6 11 6 0 0 78 17 36
2019 AS-01 36 36 0 18 9 0 0 73 27 11
2018 AS 47 34 9 9 0 0 0 81 9 32
2018 AS-01 45 36 9 9 0 0 0 82 9 11
2017 AS 63 23 8 7 0 0 0 85 7 37
2017 AS-01 59 23 8 11 0 0 0 82 11 12
2014 AS 57 33 0 7 3 0 0 90 10 30

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 58 33 3 6 0 0 0 91 6 33
2019 AS 25 47 11 14 3 0 0 72 17 36
2019 AS-01 36 27 9 18 9 0 0 64 27 11
2018 AS 34 47 9 9 0 0 0 81 9 32
2018 AS-01 36 45 9 9 0 0 0 82 9 11
2017 AS 55 36 0 9 0 0 0 91 9 37
2017 AS-01 51 31 0 18 0 0 0 82 18 12
2014 AS 53 33 0 10 3 0 0 87 13 30

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 55 27 15 3 0 0 0 82 3 33
2019 AS 22 28 28 8 14 0 0 50 22 36
2019 AS-01 27 9 36 0 27 0 0 36 27 11
2018 AS 19 38 19 25 0 0 0 56 25 32
2018 AS-01 18 36 36 9 0 0 0 55 9 11
2017 AS 47 18 16 8 7 5 0 69 15 37
2017 AS-01 36 23 15 8 11 8 0 64 20 12
2014 AS 57 23 10 7 3 0 0 80 10 30
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 75 9 6 6 0 0 3 87 6 32
2019 AS 56 31 11 0 0 3 0 89 0 36
2019 AS-01 45 27 27 0 0 0 0 73 0 11

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 73 15 9 3 0 0 0 88 3 33
2019 AS 40 31 11 9 6 3 0 74 15 35
2019 AS-01 60 20 10 10 0 0 0 80 10 10
2018 AS 55 32 10 3 0 0 0 87 3 31
2018 AS-01 82 0 18 0 0 0 0 82 0 11
2017 AS 61 25 6 8 0 0 0 86 8 37
2017 AS-01 77 15 0 8 0 0 0 92 8 12
2014 AS 53 37 0 10 0 0 0 90 10 30

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 79 12 0 6 3 0 0 91 9 33
2019 AS 53 25 11 11 0 0 0 78 11 36
2019 AS-01 64 9 27 0 0 0 0 73 0 11
2018 AS 63 25 9 3 0 0 0 88 3 32
2018 AS-01 82 0 18 0 0 0 0 82 0 11
2017 AS 70 17 3 11 0 0 0 87 11 37
2017 AS-01 82 11 0 8 0 0 0 92 8 12
2014 AS 57 40 0 3 0 0 0 97 3 30

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 52 36 6 6 0 0 0 88 6 33
2019 AS 28 31 8 17 14 3 0 60 31 36
2019 AS-01 36 9 18 0 27 9 0 50 30 11
2018 AS 25 28 28 3 13 3 0 55 16 32
2018 AS-01 18 27 45 0 9 0 0 45 9 11
2017 AS 28 43 11 13 3 4 0 73 16 37
2017 AS-01 38 26 8 15 0 13 0 74 18 12
2014 AS 50 30 13 3 0 3 0 83 3 30

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 45 39 12 0 3 0 0 85 3 33
2019 AS 17 31 19 22 11 0 0 47 33 36
2019 AS-01 27 18 18 18 18 0 0 45 36 11
2018 AS 16 31 31 9 9 3 0 48 19 32
2018 AS-01 18 36 36 0 9 0 0 55 9 11
2017 AS 32 39 19 3 3 5 0 75 5 37
2017 AS-01 51 23 26 0 0 0 0 74 0 12
2014 AS 60 30 7 3 0 0 0 90 3 30

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 30 36 21 12 0 0 0 67 12 33
2019 AS 11 28 25 17 19 0 0 39 36 36
2019 AS-01 9 27 27 0 36 0 0 36 36 11
2018 AS 13 19 34 19 13 3 0 32 32 32
2018 AS-01 9 18 45 18 9 0 0 27 27 11
2017 AS 19 36 14 18 6 8 0 60 25 37
2017 AS-01 36 23 18 23 0 0 0 59 23 12
2014 AS 37 43 10 10 0 0 0 80 10 30

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 30 45 15 9 0 0 0 76 9 33
2019 AS 8 31 22 31 6 3 0 40 37 36
2019 AS-01 18 27 18 18 18 0 0 45 36 11
2018 AS 6 31 22 28 6 6 0 40 37 32
2018 AS-01 9 18 55 9 9 0 0 27 18 11
2017 AS 14 62 9 10 3 3 0 78 14 37
2017 AS-01 36 31 18 15 0 0 0 66 15 12
2014 AS 37 50 10 3 0 0 0 87 3 30
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 55 36 6 3 0 0 0 91 3 33
2019 AS 33 31 19 14 3 0 0 64 17 36
2019 AS-01 45 9 27 18 0 0 0 55 18 11
2018 AS 31 41 25 3 0 0 0 72 3 32
2018 AS-01 18 64 18 0 0 0 0 82 0 11
2017 AS 44 30 11 13 3 0 0 74 15 37
2017 AS-01 51 26 8 15 0 0 0 77 15 12
2014 AS 43 47 10 0 0 0 0 90 0 30

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 48 33 6 12 0 0 0 82 12 33
2019 AS 31 42 11 14 3 0 0 72 17 36
2019 AS-01 36 45 9 9 0 0 0 82 9 11
2018 AS 22 59 13 6 0 0 0 81 6 32
2018 AS-01 9 82 0 9 0 0 0 91 9 11
2017 AS 44 28 6 19 3 0 0 73 22 37
2017 AS-01 51 23 0 18 8 0 0 74 26 12

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 64 24 3 6 3 0 0 88 9 33
2019 AS 47 31 8 11 0 3 0 80 11 36
2019 AS-01 55 27 9 9 0 0 0 82 9 11
2018 AS 59 28 13 0 0 0 0 88 0 32
2018 AS-01 55 18 27 0 0 0 0 73 0 11
2017 AS 54 27 3 16 0 0 0 81 16 37
2017 AS-01 66 26 0 8 0 0 0 92 8 12
2014 AS 50 37 10 3 0 0 0 87 3 30

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 52 30 12 3 3 0 0 82 6 33
2019 AS 39 42 3 17 0 0 0 81 17 36
2019 AS-01 36 55 0 9 0 0 0 91 9 11
2018 AS 34 47 9 3 3 0 3 84 6 32
2018 AS-01 18 55 9 9 9 0 0 73 18 11
2017 AS 43 36 6 14 3 0 0 78 16 37
2017 AS-01 23 36 0 34 8 0 0 59 41 12
2014 AS 53 33 3 10 0 0 0 87 10 30

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 64 15 6 6 6 3 0 81 13 33

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 30 36 12 15 3 3 0 69 19 33
2019 AS 14 44 22 8 11 0 0 58 19 36
2019 AS-01 9 36 18 18 18 0 0 45 36 11
2018 AS 28 31 28 9 0 3 0 61 10 32
2018 AS-01 18 18 45 9 0 9 0 40 10 11
2017 AS 55 24 11 5 3 3 0 81 8 37
2017 AS-01 51 8 26 0 8 8 0 64 8 12
2014 AS 37 40 13 10 0 0 0 77 10 30

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 33 15 12 15 15 6 3 53 33 33
2019 AS 11 31 6 33 17 3 0 43 51 36
2019 AS-01 9 27 0 27 27 9 0 40 60 11
2018 AS 16 25 3 31 19 0 6 43 53 32
2018 AS-01 18 9 9 45 0 0 18 33 56 11
2017 AS 34 25 14 13 14 0 0 59 27 37
2017 AS-01 43 15 8 15 18 0 0 59 34 12
2014 AS 23 27 23 13 7 3 3 54 21 30

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 45 27 15 6 0 0 6 77 6 33
2019 AS 53 22 14 8 0 0 3 77 9 36
2019 AS-01 45 27 18 9 0 0 0 73 9 11

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 45 21 15 12 0 0 6 71 13 33
2019 AS 56 22 14 6 3 0 0 78 8 36
2019 AS-01 55 18 27 0 0 0 0 73 0 11

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 85 3 3 0 0 3 6 97 0 33
2019 AS 83 8 3 3 0 3 0 94 3 36
2019 AS-01 82 9 0 9 0 0 0 91 9 11

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 73 9 6 3 0 0 9 90 3 33
2019 AS 89 3 0 0 0 0 8 100 0 36
2019 AS-01 91 9 0 0 0 0 0 100 0 11

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 45 42 0 9 3 0 0 88 12 33
2019 AS 33 33 17 14 3 0 0 67 17 36
2019 AS-01 36 18 27 9 9 0 0 55 18 11
2018 AS 35 45 6 10 3 0 0 81 13 31
2018 AS-01 9 73 18 0 0 0 0 82 0 11
2017 AS 38 45 4 13 0 0 0 84 13 36
2017 AS-01 31 59 11 0 0 0 0 89 0 12
2014 AS 53 37 3 3 3 0 0 90 7 30

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 55 30 9 3 3 0 0 85 6 33
2019 AS 44 25 17 8 6 0 0 69 14 36
2019 AS-01 36 27 18 9 9 0 0 64 18 11
2018 AS 45 35 10 6 3 0 0 81 10 31
2018 AS-01 55 27 18 0 0 0 0 82 0 11
2017 AS 59 29 12 0 0 0 0 88 0 37
2017 AS-01 74 15 11 0 0 0 0 89 0 12
2014 AS 37 37 23 3 0 0 0 73 3 30

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 45 36 6 12 0 0 0 82 12 33
2019 AS 36 33 22 8 0 0 0 69 8 36
2019 AS-01 45 36 9 9 0 0 0 82 9 11
2018 AS 31 44 16 6 3 0 0 75 9 32
2018 AS-01 18 64 9 9 0 0 0 82 9 11
2017 AS 57 28 5 11 0 0 0 84 11 37
2017 AS-01 74 18 8 0 0 0 0 92 0 12
2014 AS 50 37 10 3 0 0 0 87 3 30

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 30 45 18 6 0 0 0 76 6 33
2019 AS 17 49 11 11 9 3 0 68 21 35
2019 AS-01 9 36 18 18 9 9 0 50 30 11
2018 AS 19 41 28 9 0 3 0 61 10 32
2018 AS-01 18 36 45 0 0 0 0 55 0 11
2017 AS 42 34 17 8 0 0 0 76 8 37
2017 AS-01 36 31 26 8 0 0 0 66 8 12

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 67 21 9 3 0 0 0 88 3 33
2019 AS 42 44 11 3 0 0 0 86 3 36
2019 AS-01 55 36 9 0 0 0 0 91 0 11
2018 AS 66 28 6 0 0 0 0 94 0 32
2018 AS-01 55 45 0 0 0 0 0 100 0 11
2017 AS 83 12 5 0 0 0 0 95 0 37
2017 AS-01 82 11 8 0 0 0 0 92 0 12
2014 AS 60 33 0 7 0 0 0 93 7 30

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 34 31 31 3 0 0 0 66 3 32
2019 AS 25 39 31 6 0 0 0 64 6 36
2019 AS-01 27 45 27 0 0 0 0 73 0 11
2018 AS 44 28 19 3 6 0 0 72 9 32
2018 AS-01 64 27 9 0 0 0 0 91 0 11
2017 AS 31 29 31 8 0 0 0 60 8 37
2017 AS-01 57 28 8 8 0 0 0 85 8 12
2014 AS 40 37 17 3 3 0 0 77 7 30

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 AS 48 52 33

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 70 15 9 0 3 0 3 88 3 33

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 AS 21 42 36 33
2019 AS 36 17 47 36
2019 AS-01 45 9 45 11
2018 AS 25 22 53 32
2018 AS-01 9 27 64 11
2017 AS 12 35 53 37
2017 AS-01 11 23 66 12
2014 AS 30 37 33 30

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 AS 8 15 54 0 0 23 13
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 67 24 6 3 0 0 0 91 3 33
2019 AS 36 56 6 3 0 0 0 92 3 36
2019 AS-01 36 45 9 9 0 0 0 82 9 11
2018 AS 47 31 16 3 0 3 0 81 3 32
2018 AS-01 36 27 36 0 0 0 0 64 0 11
2017 AS 63 26 6 5 0 0 0 89 5 37
2017 AS-01 51 38 11 0 0 0 0 89 0 12
2014 AS 57 27 7 10 0 0 0 83 10 30

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 27 55 15 3 0 0 0 82 3 33
2019 AS 17 58 14 8 3 0 0 75 11 36
2019 AS-01 18 64 9 0 9 0 0 82 9 11
2018 AS 13 56 25 6 0 0 0 69 6 32
2018 AS-01 18 45 36 0 0 0 0 64 0 11
2017 AS 37 55 3 3 3 0 0 92 5 37
2017 AS-01 51 41 8 0 0 0 0 92 0 12
2014 AS 63 27 3 0 7 0 0 90 7 30

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 6 30 42 18 3 0 0 21 36 33
2019 AS 11 31 42 11 6 0 0 17 42 36
2019 AS-01 18 18 27 18 18 0 0 36 36 11
2018 AS 6 38 22 25 6 0 3 32 45 32
2018 AS-01 0 36 9 36 18 0 0 55 36 11
2017 AS 8 34 26 19 13 0 0 32 42 36
2017 AS-01 0 54 15 23 8 0 0 31 54 12
2014 AS 3 40 33 13 10 0 0 23 43 30

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 3 15 21 39 18 3 0 59 19 33
2019 AS 3 25 39 19 11 0 3 31 29 36
2019 AS-01 9 27 18 18 18 0 9 40 40 11
2018 AS 6 10 29 32 10 10 3 48 19 31
2018 AS-01 0 9 27 27 27 9 0 60 10 11
2017 AS 6 10 29 29 23 0 3 54 17 36
2017 AS-01 0 8 23 31 31 0 8 67 8 12
2014 AS 3 23 37 27 10 0 0 37 27 30

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 18 33 24 18 6 0 0 24 52 33
2019 AS 31 28 22 14 3 0 3 17 60 36
2019 AS-01 27 36 9 9 9 0 9 20 70 11
2018 AS 34 28 22 9 6 0 0 16 63 32
2018 AS-01 36 27 18 9 9 0 0 18 64 11
2017 AS 17 16 36 15 14 3 0 29 34 37
2017 AS-01 21 0 46 15 18 0 0 34 21 12
2014 AS 7 20 40 17 17 0 0 33 27 30

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 3 25 22 34 16 0 0 50 28 32
2019 AS 0 20 40 29 11 0 0 40 20 35
2019 AS-01 0 9 45 18 27 0 0 45 9 11
2018 AS 6 9 41 34 6 3 0 42 16 32
2018 AS-01 0 9 18 64 9 0 0 73 9 11
2017 AS 0 7 33 33 24 0 3 59 7 36
2017 AS-01 0 13 0 46 34 0 8 86 14 12
2014 AS 0 10 23 47 20 0 0 67 10 30

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 3 36 27 27 6 0 0 33 39 33
2019 AS 22 31 31 8 8 0 0 17 53 36
2019 AS-01 18 27 18 9 27 0 0 36 45 11
2018 AS 6 31 31 22 6 0 3 29 39 32
2018 AS-01 0 36 36 18 9 0 0 27 36 11
2017 AS 11 25 35 5 22 3 0 27 37 36
2017 AS-01 0 28 15 8 41 8 0 53 31 12
2014 AS 20 10 50 13 7 0 0 20 30 30

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 6 9 36 30 12 6 0 45 16 33
2019 AS 8 22 44 17 6 0 3 23 31 36
2019 AS-01 18 18 18 18 18 0 9 40 40 11
2018 AS 3 3 34 31 19 3 6 55 7 32
2018 AS-01 0 9 36 18 27 9 0 50 10 11
2017 AS 3 15 24 28 29 0 0 57 19 36
2017 AS-01 0 8 26 28 38 0 0 66 8 12
2014 AS 3 7 30 37 17 3 3 57 11 30

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 12 24 27 24 9 3 0 34 38 33
2019 AS 19 33 31 8 8 0 0 17 53 36
2019 AS-01 18 36 9 9 27 0 0 36 55 11
2018 AS 31 16 41 6 6 0 0 13 47 32
2018 AS-01 36 27 18 9 9 0 0 18 64 11
2017 AS 13 26 28 15 16 0 3 32 40 37
2017 AS-01 15 13 15 8 41 0 8 53 31 12
2014 AS 0 23 40 20 17 0 0 37 23 30

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 9 9 58 12 12 0 0 24 18 33
2019 AS 8 19 33 28 11 0 0 39 28 36
2019 AS-01 0 36 9 18 36 0 0 55 36 11

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 24 42 24 6 3 0 0 67 9 33
2019 AS 6 17 33 28 17 0 0 22 44 36
2019 AS-01 18 9 45 18 9 0 0 27 27 11

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 61 24 3 9 3 0 0 85 12 33
2019 AS 53 25 6 11 6 0 0 78 17 36
2019 AS-01 45 36 0 9 9 0 0 82 18 11
2018 AS 53 34 3 6 0 0 3 90 6 32
2018 AS-01 36 45 9 0 0 0 9 90 0 11
2017 AS 55 28 3 14 0 0 0 83 14 37
2017 AS-01 51 23 0 26 0 0 0 74 26 12
2014 AS 50 30 10 7 3 0 0 80 10 30

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 72 25 0 0 3 0 0 97 3 32
2019 AS 67 19 3 6 6 0 0 86 11 36
2019 AS-01 45 36 0 18 0 0 0 82 18 11
2018 AS 63 28 9 0 0 0 0 91 0 32
2018 AS-01 55 36 9 0 0 0 0 91 0 11
2017 AS 63 26 3 9 0 0 0 89 9 37
2017 AS-01 66 15 0 18 0 0 0 82 18 12
2014 AS 57 37 3 3 0 0 0 93 3 30

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 58 23 10 3 0 6 0 86 3 31
2019 AS 64 22 8 3 3 0 0 86 6 36
2019 AS-01 45 18 18 9 9 0 0 64 18 11
2018 AS 50 34 16 0 0 0 0 84 0 32
2018 AS-01 27 45 27 0 0 0 0 73 0 11

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 52 30 18 0 0 0 0 82 0 33
2019 AS 33 39 14 8 6 0 0 72 14 36
2019 AS-01 27 27 18 18 9 0 0 55 27 11
2018 AS 56 34 9 0 0 0 0 91 0 32
2018 AS-01 36 55 9 0 0 0 0 91 0 11
2017 AS 57 37 0 6 0 0 0 94 6 37
2017 AS-01 43 38 0 18 0 0 0 82 18 12
2014 AS 63 37 0 0 0 0 0 100 0 30

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 50 41 6 0 3 0 0 91 3 32
2019 AS 44 44 11 0 0 0 0 89 0 36
2019 AS-01 45 45 9 0 0 0 0 91 0 11
2018 AS 53 38 9 0 0 0 0 91 0 32
2018 AS-01 45 36 18 0 0 0 0 82 0 11
2017 AS 65 23 10 3 0 0 0 88 3 37
2017 AS-01 66 15 11 8 0 0 0 82 8 12
2014 AS 63 30 7 0 0 0 0 93 0 30

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 64 33 3 0 0 0 0 97 0 33
2019 AS 50 31 17 0 3 0 0 81 3 36
2019 AS-01 45 18 27 0 9 0 0 64 9 11
2018 AS 63 34 3 0 0 0 0 97 0 32
2018 AS-01 55 45 0 0 0 0 0 100 0 11
2017 AS 67 26 6 0 0 0 0 94 0 37
2017 AS-01 66 15 18 0 0 0 0 82 0 12
2014 AS 76 24 0 0 0 0 0 100 0 29

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 64 24 3 0 0 9 0 97 0 33

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 34 19 25 13 3 6 0 57 17 32

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 45 45 6 0 0 3 0 94 0 33

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 39 33 18 3 0 3 3 77 3 33
2019 AS 33 22 22 11 6 0 6 59 18 36
2019 AS-01 45 9 18 9 18 0 0 55 27 11
2018 AS 25 34 25 13 0 3 0 61 13 32
2018 AS-01 9 55 27 9 0 0 0 64 9 11
2017 AS 35 45 8 8 0 4 0 83 8 37
2017 AS-01 38 43 8 0 0 11 0 91 0 12
2014 AS 53 27 13 7 0 0 0 80 7 30

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 52 33 9 6 0 0 0 85 6 33
2019 AS 44 39 6 8 3 0 0 83 11 36
2019 AS-01 36 45 9 0 9 0 0 82 9 11
2018 AS 50 47 3 0 0 0 0 97 0 32
2018 AS-01 36 64 0 0 0 0 0 100 0 11
2017 AS 78 11 8 0 3 0 0 89 3 37
2017 AS-01 74 11 8 0 8 0 0 85 8 12
2014 AS 70 23 7 0 0 0 0 93 0 30

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 45 36 15 3 0 0 0 82 3 33
2019 AS 31 58 8 3 0 0 0 89 3 36
2019 AS-01 27 64 9 0 0 0 0 91 0 11
2018 AS 34 56 0 6 0 3 0 94 6 32
2018 AS-01 36 64 0 0 0 0 0 100 0 11

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 33 21 21 9 3 9 3 62 14 33
2019 AS 28 19 22 17 8 6 0 50 26 36
2019 AS-01 36 18 27 9 9 0 0 55 18 11
2018 AS 19 32 23 16 3 6 0 55 21 31
2018 AS-01 18 27 27 18 9 0 0 45 27 11
2017 AS 33 21 5 21 8 9 4 62 32 37
2017 AS-01 23 15 8 15 8 18 13 56 33 12
2014 AS 37 33 17 10 0 3 0 72 10 30

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 36 30 0 30 3 0 0 67 33 33

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 33 42 6 15 3 0 0 76 18 33
2019 AS 36 33 6 17 8 0 0 69 25 36
2019 AS-01 55 18 9 18 0 0 0 73 18 11
2017 AS 52 29 6 5 8 0 0 81 13 37
2017 AS-01 59 26 8 0 8 0 0 85 8 12
2014 AS 50 33 3 13 0 0 0 83 13 30

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 52 39 0 6 3 0 0 91 9 33
2019 AS 56 36 6 0 3 0 0 92 3 36
2019 AS-01 55 45 0 0 0 0 0 100 0 11
2017 AS 79 15 3 3 0 0 0 94 3 37
2017 AS-01 77 15 0 8 0 0 0 92 8 12
2014 AS 80 20 0 0 0 0 0 100 0 30

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 88 9 0 0 3 0 0 97 3 33
2017 AS 89 3 3 0 0 0 5 97 0 37
2017 AS-01 100 0 0 0 0 0 0 100 0 12
2014 AS 87 10 0 3 0 0 0 97 3 30

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 42 33 12 0 3 6 3 83 3 33
2019 AS 31 44 17 3 0 0 6 79 3 36
2019 AS-01 18 55 9 9 0 0 9 80 10 11

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AS 17 83 36

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 30 30 15 6 0 12 6 74 7 33
2019 AS 22 25 14 14 8 14 3 57 27 36
2019 AS-01 18 27 18 0 27 0 9 50 30 11
2018 AS 23 23 13 13 3 23 3 61 22 31
2018 AS-01 9 36 9 9 9 18 9 63 25 11
2017 AS 28 13 13 10 10 23 3 55 27 37
2017 AS-01 23 8 8 8 15 39 0 50 38 12
2014 AS 43 23 13 0 0 17 3 83 0 30

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 39 42 9 3 0 3 3 87 3 33
2019 AS 31 36 19 11 3 0 0 67 14 36
2019 AS-01 27 45 9 9 9 0 0 73 18 11
2018 AS 32 39 23 0 3 3 0 73 3 31
2018 AS-01 18 64 9 0 9 0 0 82 9 11
2017 AS 43 33 8 5 5 7 0 81 11 37
2017 AS-01 38 34 0 0 15 13 0 82 18 12
2014 AS 67 27 7 0 0 0 0 93 0 30

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 AS 0 100 33
2019 AS 0 100 36
2019 AS-01 0 100 11
2018 AS 0 100 32
2018 AS-01 0 100 11

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 24 27 24 0 0 18 6 68 0 33
2019 AS 36 22 25 0 0 14 3 70 0 36
2019 AS-01 36 27 27 0 0 0 9 70 0 11
2018 AS 22 28 16 0 3 28 3 73 5 32
2018 AS-01 9 36 18 0 9 18 9 63 13 11
2017 AS 23 14 13 0 3 41 8 71 5 37
2017 AS-01 15 8 23 0 8 47 0 43 14 12
2014 AS 47 17 17 0 0 17 3 79 0 30

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 39 33 18 3 0 3 3 77 3 33
2019 AS 42 33 19 3 0 3 0 77 3 36
2019 AS-01 36 45 9 9 0 0 0 82 9 11
2018 AS 38 41 16 0 3 3 0 81 3 32
2018 AS-01 18 55 18 0 9 0 0 73 9 11
2017 AS 67 26 3 5 0 0 0 92 5 37
2017 AS-01 62 23 8 8 0 0 0 85 8 12
2014 AS 67 27 3 3 0 0 0 93 3 30

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 AS 6 94 33

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 AS 18 82 33
2019 AS 3 97 36
2019 AS-01 0 100 11
2017 AS 13 87 37

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 73 18 3 6 0 0 0 91 6 33
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 48 42 6 3 0 0 0 91 3 33

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 52 45 0 3 0 0 0 97 3 33

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 39 42 9 9 0 0 0 82 9 33

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 52 36 9 3 0 0 0 88 3 33

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 67 30 0 3 0 0 0 97 3 33

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 76 12 3 0 0 6 3 97 0 33

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 55 36 6 0 0 3 0 94 0 33

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 70 21 9 0 0 0 0 91 0 33

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 76 18 6 0 0 0 0 94 0 33

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 45 42 9 0 0 3 0 91 0 33
2019 AS 44 44 11 0 0 0 0 89 0 36
2019 AS-01 45 36 18 0 0 0 0 82 0 11
2018 AS 42 45 10 0 0 3 0 90 0 31
2018 AS-01 50 40 10 0 0 0 0 90 0 10
2017 AS 55 37 3 5 0 0 0 92 5 37
2017 AS-01 69 23 0 8 0 0 0 92 8 12

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 55 27 9 9 0 0 0 82 9 33

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 64 27 9 0 0 0 0 91 0 33

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 48 39 9 0 0 3 0 91 0 33
2019 AS 28 31 22 8 11 0 0 58 19 36
2019 AS-01 36 27 18 0 18 0 0 64 18 11
2018 AS 32 39 16 6 3 3 0 73 10 31
2018 AS-01 40 40 10 0 10 0 0 80 10 10
2017 AS 29 56 3 10 3 0 0 85 13 37
2017 AS-01 36 41 0 15 8 0 0 77 23 12

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 AS 20 70 0 10 0 0 0 90 10 10

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 36 39 21 0 0 0 3 78 0 33

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 42 42 9 0 6 0 0 85 6 33
2019 AS 33 36 22 3 6 0 0 69 8 36
2019 AS-01 36 36 18 0 9 0 0 73 9 11
2018 AS 29 29 19 10 10 0 3 60 20 31
2018 AS-01 18 18 27 18 9 0 9 40 30 11
2017 AS 26 42 10 5 17 0 0 68 22 36
2017 AS-01 54 23 8 8 8 0 0 77 15 12

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 24 27 21 24 3 0 0 52 27 33
2019 AS 8 39 36 14 3 0 0 47 17 36
2019 AS-01 9 45 36 9 0 0 0 55 9 11
2018 AS 13 45 26 10 6 0 0 58 16 31
2018 AS-01 18 55 18 9 0 0 0 73 9 11
2017 AS 21 20 33 19 7 0 0 41 26 37
2017 AS-01 41 15 31 0 13 0 0 57 13 12

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 30 36 18 15 0 0 0 67 15 33
2019 AS 22 44 22 11 0 0 0 67 11 36
2019 AS-01 36 36 27 0 0 0 0 73 0 11
2018 AS 32 42 16 3 6 0 0 74 10 31
2018 AS-01 55 27 9 9 0 0 0 82 9 11
2017 AS 46 24 18 13 0 0 0 70 13 37
2017 AS-01 64 8 15 13 0 0 0 72 13 12

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 28 31 19 19 3 0 0 59 22 32
2019 AS 14 33 11 28 8 0 6 50 38 36
2019 AS-01 27 27 9 27 0 0 9 60 30 11
2018 AS 23 32 19 10 16 0 0 55 26 31
2018 AS-01 27 36 18 18 0 0 0 64 18 11
2017 AS 26 21 30 13 11 0 0 47 23 37
2017 AS-01 49 0 36 8 8 0 0 49 15 12

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 55 21 15 3 0 0 6 81 3 33
2019 AS 60 17 9 6 0 0 9 84 6 35
2019 AS-01 64 9 9 9 0 0 9 80 10 11
2018 AS 68 16 13 3 0 0 0 84 3 31
2018 AS-01 64 27 9 0 0 0 0 91 0 11
2017 AS 64 13 13 0 0 0 10 85 0 37
2017 AS-01 72 0 15 0 0 0 13 82 0 12

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 33 30 15 15 6 0 0 64 21 33
2019 AS 28 33 25 8 6 0 0 61 14 36
2019 AS-01 18 45 27 0 9 0 0 64 9 11
2018 AS 45 26 13 10 6 0 0 71 16 31
2018 AS-01 55 18 18 9 0 0 0 73 9 11
2017 AS 36 37 13 12 3 0 0 72 14 37
2017 AS-01 31 41 8 21 0 0 0 72 21 12

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 27 30 21 12 3 0 6 61 16 33

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 42 42 6 6 0 3 0 88 6 33
2019 AS 22 31 33 8 3 3 0 54 11 36
2019 AS-01 36 9 18 18 9 9 0 50 30 11
2018 AS 25 34 25 13 3 0 0 59 16 32
2018 AS-01 36 36 9 18 0 0 0 73 18 11
2017 AS 40 24 21 10 5 0 0 64 15 37
2017 AS-01 46 26 15 13 0 0 0 72 13 12

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 24 42 27 6 0 0 0 67 6 33
2019 AS 9 49 29 14 0 0 0 57 14 35
2019 AS-01 30 40 10 20 0 0 0 70 20 10
2018 AS 19 47 22 6 6 0 0 66 13 32
2018 AS-01 36 36 18 9 0 0 0 73 9 11
2017 AS 23 36 22 13 7 0 0 58 20 37
2017 AS-01 38 31 18 0 13 0 0 69 13 12

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 39 45 6 9 0 0 0 85 9 33
2019 AS 17 33 31 17 3 0 0 50 19 36
2019 AS-01 27 27 27 9 9 0 0 55 18 11
2018 AS 28 38 22 9 3 0 0 66 13 32
2018 AS-01 36 36 18 9 0 0 0 73 9 11
2017 AS 42 18 28 10 3 0 0 60 13 37
2017 AS-01 51 8 26 15 0 0 0 59 15 12

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 52 33 9 6 0 0 0 85 6 33
2019 AS 33 33 22 6 3 3 0 69 9 36
2019 AS-01 36 18 36 0 9 0 0 55 9 11

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 21 39 36 0 3 0 0 61 3 33

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 30 27 33 6 3 0 0 58 9 33
2019 AS 19 36 19 17 6 3 0 57 23 36
2019 AS-01 18 36 18 18 9 0 0 55 27 11
2018 AS 22 41 25 6 6 0 0 63 13 32
2018 AS-01 18 45 27 9 0 0 0 64 9 11
2017 AS 33 23 18 22 5 0 0 55 27 37
2017 AS-01 46 23 8 24 0 0 0 69 24 12

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 45 42 6 3 3 0 0 88 6 33
2019 AS 33 42 19 0 6 0 0 75 6 36
2019 AS-01 45 45 9 0 0 0 0 91 0 11
2018 AS 53 25 13 9 0 0 0 78 9 32
2018 AS-01 36 36 27 0 0 0 0 73 0 11
2017 AS 55 21 21 3 0 0 0 76 3 37
2017 AS-01 77 8 8 8 0 0 0 85 8 12

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 24 45 24 3 3 0 0 70 6 33

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 70 15 3 0 3 0 9 93 3 33
2019 AS 72 11 3 0 0 0 14 97 0 36
2019 AS-01 55 27 0 0 0 0 18 100 0 11
2018 AS 75 9 13 0 0 0 3 87 0 32
2018 AS-01 64 0 36 0 0 0 0 64 0 11

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 81 9 0 0 3 3 3 97 3 32
2019 AS 75 8 8 8 0 0 0 83 8 36
2019 AS-01 82 0 0 18 0 0 0 82 18 11
2018 AS 72 16 13 0 0 0 0 88 0 32
2018 AS-01 73 18 9 0 0 0 0 91 0 11
2017 AS 70 21 4 3 3 0 0 91 5 37
2017 AS-01 74 0 11 8 8 0 0 74 15 12

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 58 30 3 0 3 3 3 94 3 33
2019 AS 56 28 6 8 0 3 0 86 9 36
2019 AS-01 55 18 0 18 0 9 0 80 20 11
2018 AS 50 41 6 3 0 0 0 91 3 32
2018 AS-01 64 18 9 9 0 0 0 82 9 11
2017 AS 57 26 16 0 0 0 0 84 0 37
2017 AS-01 66 34 0 0 0 0 0 100 0 12

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 79 3 6 0 9 0 3 84 9 33
2019 AS 54 23 9 11 0 0 3 79 12 35
2019 AS-01 45 45 0 9 0 0 0 91 9 11
2018 AS 56 28 13 0 0 3 0 87 0 32
2018 AS-01 55 36 9 0 0 0 0 91 0 11
2017 AS 63 27 8 3 0 0 0 90 3 37
2017 AS-01 77 8 15 0 0 0 0 85 0 12

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 48 6 0 6 0 0 39 90 10 33
2019 AS 56 11 3 0 6 0 25 89 7 36
2019 AS-01 64 0 9 0 0 0 27 88 0 11
2018 AS 63 3 3 3 0 3 25 91 4 32
2018 AS-01 55 0 0 0 0 0 45 100 0 11
2017 AS 51 23 0 3 0 0 23 97 3 37
2017 AS-01 38 8 0 0 0 0 54 100 0 12

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 82 18 0 0 0 0 0 100 0 33
2019 AS 72 14 3 0 0 0 11 97 0 36
2019 AS-01 82 18 0 0 0 0 0 100 0 11
2018 AS 78 16 0 0 0 0 6 100 0 32
2018 AS-01 82 9 0 0 0 0 9 100 0 11
2017 AS 71 15 9 3 0 0 3 88 3 37
2017 AS-01 85 8 0 8 0 0 0 92 8 12

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 64 21 6 3 3 0 3 88 6 33
2019 AS 61 28 11 0 0 0 0 89 0 36
2019 AS-01 64 27 9 0 0 0 0 91 0 11
2018 AS 75 13 0 9 0 0 3 90 10 32
2018 AS-01 73 9 0 9 0 0 9 90 10 11
2017 AS 65 14 16 3 3 0 0 79 5 37
2017 AS-01 77 8 8 8 0 0 0 85 8 12

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 39 36 18 6 0 0 0 76 6 33
2019 AS 42 36 17 3 0 3 0 80 3 36
2019 AS-01 55 36 9 0 0 0 0 91 0 11
2018 AS 44 38 13 3 0 0 3 84 3 32
2018 AS-01 36 36 9 9 0 0 9 80 10 11
2017 AS 42 32 19 5 3 0 0 74 8 37
2017 AS-01 51 15 18 8 8 0 0 66 15 12

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 24 52 21 3 0 0 0 76 3 33

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 15 52 27 3 3 0 0 67 6 33
2019 AS 14 28 44 14 0 0 0 42 14 36
2019 AS-01 18 36 36 9 0 0 0 55 9 11
2018 AS 16 38 34 13 0 0 0 53 13 32
2018 AS-01 18 55 18 9 0 0 0 73 9 11
2017 AS 13 36 41 11 0 0 0 48 11 37
2017 AS-01 15 31 47 8 0 0 0 46 8 12

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 6 18 42 21 12 0 0 33 24 33
2019 AS 17 26 26 23 9 0 0 31 43 35
2019 AS-01 9 27 27 27 9 0 0 36 36 11
2018 AS 10 26 35 26 3 0 0 29 35 31
2018 AS-01 0 30 10 60 0 0 0 60 30 10
2017 AS 14 17 34 28 8 0 0 35 31 37
2017 AS-01 0 28 34 23 15 0 0 38 28 12
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 12 67 18 3 85 15 33

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 61 15 15 3 0 0 6 81 3 33
2019 AS 50 14 11 14 3 0 8 70 18 36
2019 AS-01 45 0 9 36 0 0 9 50 40 11
2018 AS 41 19 13 13 9 0 6 63 23 32
2018 AS-01 27 9 9 18 27 0 9 40 50 11
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