2020 Public Service Employee Survey Results by Theme for Crown-Indigenous Relations and Northern Affairs Canada by Question 109. In total, how many years have you been working in your current department or agency?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues
- Support to resolve pay or other compensation issues

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	34	39	13	12	2	73	14	414
2020	3 to 10 years in current department or agency	34	41	13	8	4	75	12	424
2020	11 to 20 years in current department or agency	36	39	11	9	5	75	14	291
2020	More than 20 years in current department or agency	40	40	7	7	5	81	13	73
2019	Less than 3 years in current department or agency	34	39	14	7	5	73	13	407
2019	3 to 10 years in current department or agency	32	40	14	8	6	72	14	422
2019	11 to 20 years in current department or agency	27	49	11	8	5	76	14	302
2019	More than 20 years in current department or agency	45	36	11	3	4	81	8	56
2018	Less than 3 years in current department or agency	32	45	13	6	4	77	10	468
2018	3 to 10 years in current department or agency	28	45	12	10	5	73	16	504
2018	11 to 20 years in current department or agency	32	37	12	9	8	70	18	313
2018	More than 20 years in current department or agency	42	38	13	6	1	80	8	77

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	39	36	11	10	3	0	76	13	414
2020	3 to 10 years in current department or agency	36	38	12	9	5	0	74	14	424
2020	11 to 20 years in current department or agency	36	37	12	6	8	0	73	14	288
2020	More than 20 years in current department or agency	38	37	6	13	6	0	74	19	73
2019	Less than 3 years in current department or agency	34	38	14	9	4	0	73	13	404
2019	3 to 10 years in current department or agency	28	41	13	11	7	0	69	18	422
2019	11 to 20 years in current department or agency	25	40	16	11	7	1	66	18	301
2019	More than 20 years in current department or agency	32	33	13	11	11	0	65	22	56
2018	Less than 3 years in current department or agency	36	39	13	7	5	0	75	12	466
2018	3 to 10 years in current department or agency	26	36	16	12	9	0	63	22	503
2018	11 to 20 years in current department or agency	25	40	11	14	10	0	65	24	313
2018	More than 20 years in current department or agency	29	43	9	9	10	0	71	19	78

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	46	34	13	6	1	80	7	414
2020	3 to 10 years in current department or agency	46	37	11	5	1	83	6	421
2020	11 to 20 years in current department or agency	54	29	11	4	1	83	6	289
2020	More than 20 years in current department or agency	58	28	7	2	5	86	8	72
2019	Less than 3 years in current department or agency	43	39	10	6	2	82	8	406
2019	3 to 10 years in current department or agency	43	37	12	6	3	80	8	421
2019	11 to 20 years in current department or agency	45	37	11	2	4	82	7	302
2019	More than 20 years in current department or agency	46	47	5	2	0	93	2	56
2018	Less than 3 years in current department or agency	45	35	12	6	2	80	8	461
2018	3 to 10 years in current department or agency	44	38	12	5	2	82	6	499
2018	11 to 20 years in current department or agency	46	37	9	6	3	83	9	313
2018	More than 20 years in current department or agency	54	32	9	4	1	86	5	76

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	43	36	11	9	2	0	78	10	411
2020	3 to 10 years in current department or agency	38	43	10	6	3	0	80	9	423
2020	11 to 20 years in current department or agency	41	37	13	6	3	0	78	9	290
2020	More than 20 years in current department or agency	49	36	5	5	4	1	86	9	73
2019	Less than 3 years in current department or agency	41	35	13	6	3	0	77	10	405
2019	3 to 10 years in current department or agency	36	42	13	8	2	0	77	10	424
2019	11 to 20 years in current department or agency	33	43	13	6	5	0	76	10	304
2019	More than 20 years in current department or agency	48	37	7	5	2	0	85	8	55
2018	Less than 3 years in current department or agency	40	40	10	6	4	0	80	10	463
2018	3 to 10 years in current department or agency	30	44	15	8	3	0	74	11	505
2018	11 to 20 years in current department or agency	34	41	12	9	5	0	75	13	312
2018	More than 20 years in current department or agency	42	42	9	4	1	1	85	5	78

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	40	31	16	9	3	1	0	72	12	412
2020	3 to 10 years in current department or agency	26	34	19	13	7	0	0	61	20	423
2020	11 to 20 years in current department or agency	32	32	19	10	6	1	0	65	16	292
2020	More than 20 years in current department or agency	31	35	16	6	10	0	1	67	16	72
2019	Less than 3 years in current department or agency	32	31	20	9	6	1	0	64	16	404
2019	3 to 10 years in current department or agency	18	30	25	13	11	1	0	49	25	423
2019	11 to 20 years in current department or agency	21	32	23	13	10	1	0	54	23	302
2019	More than 20 years in current department or agency	28	39	12	5	14	2	0	68	20	57
2018	Less than 3 years in current department or agency	37	31	17	10	4	1	0	69	14	464
2018	3 to 10 years in current department or agency	21	32	21	16	9	1	0	54	25	506
2018	11 to 20 years in current department or agency	19	31	26	10	11	2	0	52	22	310
2018	More than 20 years in current department or agency	25	30	24	11	8	3	0	56	19	77

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	39	34	17	7	3	0	72	11	406
2020	3 to 10 years in current department or agency	25	39	16	13	6	0	65	19	421
2020	11 to 20 years in current department or agency	33	35	17	9	6	0	68	15	291
2020	More than 20 years in current department or agency	28	45	9	9	10	0	73	18	72
2019	Less than 3 years in current department or agency	32	36	17	9	6	1	68	15	405
2019	3 to 10 years in current department or agency	18	37	21	16	8	1	55	24	420
2019	11 to 20 years in current department or agency	21	37	21	13	9	0	58	21	304
2019	More than 20 years in current department or agency	32	38	14	7	9	0	70	16	56
2018	Less than 3 years in current department or agency	37	34	16	10	2	1	71	13	463
2018	3 to 10 years in current department or agency	21	34	22	15	8	1	55	22	506
2018	11 to 20 years in current department or agency	20	38	18	13	11	1	58	24	312
2018	More than 20 years in current department or agency	20	32	28	9	9	1	53	19	77

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	33	24	21	12	6	5	0	60	19	413
2020	3 to 10 years in current department or agency	27	24	19	16	10	3	1	53	27	423
2020	11 to 20 years in current department or agency	33	26	17	12	8	3	1	62	20	292
2020	More than 20 years in current department or agency	35	21	20	13	8	2	1	58	21	72
2019	Less than 3 years in current department or agency	28	25	20	13	9	5	0	55	23	408
2019	3 to 10 years in current department or agency	21	25	24	15	13	2	0	47	29	422
2019	11 to 20 years in current department or agency	23	28	20	14	12	3	0	53	27	304
2019	More than 20 years in current department or agency	34	19	19	16	10	2	0	54	27	57
2018	Less than 3 years in current department or agency	29	25	19	13	9	5	0	57	23	464
2018	3 to 10 years in current department or agency	22	24	22	16	13	2	1	47	30	505
2018	11 to 20 years in current department or agency	23	28	22	12	13	3	0	52	25	314
2018	More than 20 years in current department or agency	29	28	22	10	8	3	1	59	18	77

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	58	24	9	3	2	1	3	85	6	414
2020	3 to 10 years in current department or agency	56	26	10	4	2	1	2	84	6	423
2020	11 to 20 years in current department or agency	60	23	9	2	2	0	2	86	4	291
2020	More than 20 years in current department or agency	60	21	10	1	1	1	5	87	3	73
2019	Less than 3 years in current department or agency	47	28	14	4	2	3	3	79	7	407
2019	3 to 10 years in current department or agency	47	29	11	6	4	1	2	79	10	423
2019	11 to 20 years in current department or agency	50	32	9	2	3	1	2	85	6	304
2019	More than 20 years in current department or agency	51	21	17	2	6	2	2	75	8	56

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	55	28	8	5	4	1	0	83	9	413
2020	3 to 10 years in current department or agency	49	28	9	9	5	0	0	77	14	424
2020	11 to 20 years in current department or agency	49	31	10	5	4	1	0	81	9	289
2020	More than 20 years in current department or agency	52	32	5	3	8	0	0	84	11	73
2019	Less than 3 years in current department or agency	47	29	12	5	4	1	0	78	10	406
2019	3 to 10 years in current department or agency	41	30	12	11	5	0	1	72	16	421
2019	11 to 20 years in current department or agency	40	33	12	8	5	1	0	74	14	303
2019	More than 20 years in current department or agency	48	28	8	4	12	0	0	76	15	55
2018	Less than 3 years in current department or agency	48	27	11	8	5	1	0	76	13	462
2018	3 to 10 years in current department or agency	40	29	13	11	7	0	0	69	17	503
2018	11 to 20 years in current department or agency	39	30	12	12	6	1	1	70	18	312
2018	More than 20 years in current department or agency	37	33	13	3	13	0	1	70	16	76

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	55	26	9	7	2	0	0	81	9	414
2020	3 to 10 years in current department or agency	57	25	8	7	4	0	0	81	10	424
2020	11 to 20 years in current department or agency	58	26	6	7	2	0	1	84	10	290
2020	More than 20 years in current department or agency	63	23	5	4	4	0	1	86	8	73
2019	Less than 3 years in current department or agency	52	27	10	7	3	1	0	79	11	407
2019	3 to 10 years in current department or agency	46	32	8	7	6	0	0	79	13	423
2019	11 to 20 years in current department or agency	44	33	11	7	4	1	0	78	11	304
2019	More than 20 years in current department or agency	47	28	13	5	6	0	0	75	12	55
2018	Less than 3 years in current department or agency	52	28	8	7	6	0	0	79	13	462
2018	3 to 10 years in current department or agency	43	28	12	10	7	0	0	72	17	503
2018	11 to 20 years in current department or agency	45	27	12	7	7	1	0	73	15	312
2018	More than 20 years in current department or agency	43	30	8	8	11	0	0	74	19	78

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	44	29	13	3	2	8	1	80	6	412
2020	3 to 10 years in current department or agency	35	33	13	10	4	5	0	72	15	423
2020	11 to 20 years in current department or agency	39	30	13	9	4	4	0	73	14	292
2020	More than 20 years in current department or agency	34	38	10	10	8	0	0	72	18	73
2019	Less than 3 years in current department or agency	32	34	13	7	5	8	0	72	13	406
2019	3 to 10 years in current department or agency	22	36	17	12	8	4	0	61	21	421
2019	11 to 20 years in current department or agency	17	39	20	13	7	5	0	59	20	297
2019	More than 20 years in current department or agency	22	33	14	12	11	7	0	59	25	56
2018	Less than 3 years in current department or agency	34	31	16	8	2	8	1	71	11	466
2018	3 to 10 years in current department or agency	21	33	19	14	8	5	0	57	24	508
2018	11 to 20 years in current department or agency	22	30	19	13	11	5	0	54	25	314
2018	More than 20 years in current department or agency	18	31	27	12	7	4	1	52	20	78

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	42	33	13	5	2	4	0	78	8	413
2020	3 to 10 years in current department or agency	31	34	14	12	7	2	0	67	19	422
2020	11 to 20 years in current department or agency	32	36	12	11	6	2	0	70	18	291
2020	More than 20 years in current department or agency	33	38	11	8	9	0	0	71	17	73
2019	Less than 3 years in current department or agency	30	35	14	11	5	4	0	68	17	406
2019	3 to 10 years in current department or agency	18	33	19	16	12	2	0	52	29	423
2019	11 to 20 years in current department or agency	15	37	23	15	8	2	0	53	24	300
2019	More than 20 years in current department or agency	12	42	15	18	13	0	0	54	31	56
2018	Less than 3 years in current department or agency	31	32	17	11	4	3	0	66	16	467
2018	3 to 10 years in current department or agency	18	29	21	18	12	2	0	48	31	505
2018	11 to 20 years in current department or agency	17	32	20	15	15	2	0	49	30	311
2018	More than 20 years in current department or agency	16	30	22	19	9	2	1	48	29	77

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	29	34	16	10	3	6	1	68	14	412
2020	3 to 10 years in current department or agency	20	37	16	15	9	4	0	58	25	422
2020	11 to 20 years in current department or agency	23	37	18	11	6	3	0	63	18	291
2020	More than 20 years in current department or agency	17	41	21	7	13	1	0	59	20	72
2019	Less than 3 years in current department or agency	22	27	20	16	9	5	1	53	26	406
2019	3 to 10 years in current department or agency	11	26	21	23	15	3	0	39	39	423
2019	11 to 20 years in current department or agency	13	27	24	22	11	4	0	41	34	299
2019	More than 20 years in current department or agency	7	30	21	22	19	2	0	37	42	54
2018	Less than 3 years in current department or agency	22	33	18	14	6	6	0	59	21	465
2018	3 to 10 years in current department or agency	11	23	25	24	13	3	0	36	39	504
2018	11 to 20 years in current department or agency	9	27	26	19	15	5	0	38	35	313
2018	More than 20 years in current department or agency	9	25	23	27	9	5	1	36	39	78

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	30	36	15	11	6	2	0	67	17	411
2020	3 to 10 years in current department or agency	19	39	16	15	10	1	0	58	25	423
2020	11 to 20 years in current department or agency	24	34	16	18	7	1	0	59	25	292
2020	More than 20 years in current department or agency	22	37	16	16	8	0	0	59	25	73
2019	Less than 3 years in current department or agency	18	29	18	21	10	4	1	50	32	407
2019	3 to 10 years in current department or agency	10	26	21	26	16	1	0	36	43	422
2019	11 to 20 years in current department or agency	11	30	21	23	13	2	0	42	37	300
2019	More than 20 years in current department or agency	12	33	15	16	23	0	0	45	39	55
2018	Less than 3 years in current department or agency	20	29	19	22	8	2	0	50	30	467
2018	3 to 10 years in current department or agency	11	25	18	26	18	2	0	37	45	507
2018	11 to 20 years in current department or agency	8	25	23	23	18	3	0	35	42	313
2018	More than 20 years in current department or agency	14	21	19	30	12	4	0	36	44	78

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	41	35	10	10	4	1	1	77	14	414
2020	3 to 10 years in current department or agency	36	37	13	11	4	0	0	72	15	424
2020	11 to 20 years in current department or agency	31	42	10	9	6	0	1	74	16	290
2020	More than 20 years in current department or agency	31	43	10	8	8	1	0	74	16	73
2019	Less than 3 years in current department or agency	36	34	15	9	4	0	1	71	13	405
2019	3 to 10 years in current department or agency	25	40	13	14	8	0	0	65	22	424
2019	11 to 20 years in current department or agency	22	39	18	15	5	0	0	62	20	303
2019	More than 20 years in current department or agency	31	31	21	5	11	0	0	62	17	56
2018	Less than 3 years in current department or agency	38	37	11	7	6	1	1	76	13	465
2018	3 to 10 years in current department or agency	25	32	17	14	12	0	0	57	26	507
2018	11 to 20 years in current department or agency	21	35	20	9	15	0	0	56	23	311
2018	More than 20 years in current department or agency	31	28	16	14	10	0	0	60	24	78

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	32	39	13	12	4	0	71	16	413
2020	3 to 10 years in current department or agency	27	47	10	12	4	0	73	17	423
2020	11 to 20 years in current department or agency	36	39	11	9	5	0	75	14	289
2020	More than 20 years in current department or agency	40	40	4	10	5	0	80	16	73
2019	Less than 3 years in current department or agency	27	39	11	14	8	0	66	23	403
2019	3 to 10 years in current department or agency	24	41	13	16	6	0	65	22	423
2019	11 to 20 years in current department or agency	23	42	14	14	7	0	65	21	301
2019	More than 20 years in current department or agency	36	34	10	14	6	0	70	20	55
2018	Less than 3 years in current department or agency	28	35	17	14	6	0	63	20	468
2018	3 to 10 years in current department or agency	22	40	15	16	7	0	62	23	507
2018	11 to 20 years in current department or agency	22	39	14	15	10	0	61	25	312
2018	More than 20 years in current department or agency	29	39	11	14	6	1	69	20	78

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	51	27	9	8	3	1	1	80	11	414
2020	3 to 10 years in current department or agency	42	31	12	9	5	1	0	73	15	424
2020	11 to 20 years in current department or agency	47	31	9	7	4	0	1	79	12	292
2020	More than 20 years in current department or agency	50	28	10	6	5	0	1	79	11	73
2019	Less than 3 years in current department or agency	43	28	14	8	5	1	1	73	13	407
2019	3 to 10 years in current department or agency	36	32	12	11	7	1	1	69	19	423
2019	11 to 20 years in current department or agency	39	34	14	7	5	0	0	73	13	301
2019	More than 20 years in current department or agency	38	29	13	9	8	2	2	69	17	56
2018	Less than 3 years in current department or agency	41	33	10	8	6	2	1	76	14	462
2018	3 to 10 years in current department or agency	34	33	13	11	7	1	1	68	19	504
2018	11 to 20 years in current department or agency	35	39	10	6	9	1	1	75	15	312
2018	More than 20 years in current department or agency	28	33	18	10	10	0	1	62	20	77

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	32	36	12	13	5	1	70	18	410
2020	3 to 10 years in current department or agency	28	42	14	13	3	1	70	16	423
2020	11 to 20 years in current department or agency	32	43	9	10	5	1	76	15	289
2020	More than 20 years in current department or agency	32	42	5	10	7	3	77	17	72
2019	Less than 3 years in current department or agency	25	36	15	16	8	0	61	24	408
2019	3 to 10 years in current department or agency	27	39	12	16	5	0	67	21	423
2019	11 to 20 years in current department or agency	29	41	12	14	4	0	70	18	303
2019	More than 20 years in current department or agency	36	36	13	9	6	0	72	15	55
2018	Less than 3 years in current department or agency	26	45	12	12	5	0	71	17	468
2018	3 to 10 years in current department or agency	23	44	9	17	6	1	68	23	508
2018	11 to 20 years in current department or agency	26	38	16	14	6	0	64	20	315
2018	More than 20 years in current department or agency	32	42	11	9	4	3	76	13	78

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	58	22	10	4	3	3	1	83	7	412
2020	3 to 10 years in current department or agency	51	27	10	4	5	2	1	80	9	423
2020	11 to 20 years in current department or agency	55	26	8	5	4	0	1	83	10	289
2020	More than 20 years in current department or agency	51	22	16	3	4	3	1	76	7	73

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	29	34	17	11	4	6	0	67	15	411
2020	3 to 10 years in current department or agency	24	32	19	17	6	1	0	56	24	423
2020	11 to 20 years in current department or agency	26	37	16	11	9	2	0	64	20	291
2020	More than 20 years in current department or agency	25	29	23	14	10	0	0	54	23	73
2019	Less than 3 years in current department or agency	26	33	17	11	7	5	0	62	20	406
2019	3 to 10 years in current department or agency	21	31	17	18	12	1	0	52	30	421
2019	11 to 20 years in current department or agency	16	35	21	17	8	2	0	53	26	301
2019	More than 20 years in current department or agency	14	41	19	13	12	0	0	55	25	56
2018	Less than 3 years in current department or agency	28	36	15	10	5	5	0	68	16	465
2018	3 to 10 years in current department or agency	18	35	19	15	12	1	0	53	28	507
2018	11 to 20 years in current department or agency	15	32	20	17	13	3	0	49	31	314
2018	More than 20 years in current department or agency	23	28	23	13	8	4	1	54	22	78

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	28	30	17	9	8	7	2	63	19	411
2020	3 to 10 years in current department or agency	27	33	13	11	13	1	2	61	25	423
2020	11 to 20 years in current department or agency	22	34	11	17	13	0	2	58	31	292
2020	More than 20 years in current department or agency	17	26	11	20	24	0	2	44	45	73
2019	Less than 3 years in current department or agency	27	32	15	12	9	4	2	62	22	408
2019	3 to 10 years in current department or agency	19	32	12	16	18	2	0	53	35	419
2019	11 to 20 years in current department or agency	14	28	17	17	19	3	2	44	38	303
2019	More than 20 years in current department or agency	16	29	17	14	25	0	0	44	39	57
2018	Less than 3 years in current department or agency	29	36	13	9	7	5	1	70	17	463
2018	3 to 10 years in current department or agency	16	28	18	18	18	1	1	45	37	506
2018	11 to 20 years in current department or agency	10	30	15	20	22	2	1	41	43	313
2018	More than 20 years in current department or agency	18	20	19	22	16	1	3	40	40	78

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	51	23	14	5	3	0	2	76	9	413
2020	3 to 10 years in current department or agency	43	28	17	6	4	0	2	72	10	422
2020	11 to 20 years in current department or agency	51	19	14	7	5	1	3	73	12	292
2020	More than 20 years in current department or agency	52	23	11	2	4	0	8	81	7	72
2019	Less than 3 years in current department or agency	54	24	13	3	2	1	3	81	5	407
2019	3 to 10 years in current department or agency	49	25	13	7	4	1	2	76	11	422
2019	11 to 20 years in current department or agency	48	24	14	6	3	1	4	75	10	303
2019	More than 20 years in current department or agency	61	10	22	5	2	0	0	71	7	56

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	44	25	18	8	2	2	1	71	10	413
2020	3 to 10 years in current department or agency	44	26	19	6	3	1	1	72	9	422
2020	11 to 20 years in current department or agency	51	28	10	3	3	1	4	83	6	291
2020	More than 20 years in current department or agency	56	22	6	2	9	0	5	83	11	72
2019	Less than 3 years in current department or agency	45	23	18	6	5	2	2	71	10	407
2019	3 to 10 years in current department or agency	44	25	16	7	6	2	2	71	13	420
2019	11 to 20 years in current department or agency	46	26	14	4	4	2	3	76	9	303
2019	More than 20 years in current department or agency	57	22	10	4	2	4	2	84	6	55

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	81	7	3	1	1	5	2	95	2	408
2020	3 to 10 years in current department or agency	75	11	4	3	2	3	2	91	5	422
2020	11 to 20 years in current department or agency	75	8	7	1	3	3	3	87	5	291
2020	More than 20 years in current department or agency	60	15	6	5	4	3	7	83	11	72
2019	Less than 3 years in current department or agency	73	11	4	1	2	5	3	92	4	405
2019	3 to 10 years in current department or agency	69	12	4	3	5	5	2	87	9	422
2019	11 to 20 years in current department or agency	66	11	6	2	4	6	4	86	7	302
2019	More than 20 years in current department or agency	66	11	11	5	5	0	2	78	11	56

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	76	8	4	1	1	3	6	93	2	409
2020	3 to 10 years in current department or agency	74	11	5	1	1	1	5	92	3	421
2020	11 to 20 years in current department or agency	73	11	3	3	3	1	6	91	6	290
2020	More than 20 years in current department or agency	70	7	6	0	6	3	9	87	6	73
2019	Less than 3 years in current department or agency	75	7	3	1	1	3	10	94	3	407
2019	3 to 10 years in current department or agency	75	8	4	2	3	3	7	91	5	420
2019	11 to 20 years in current department or agency	71	11	3	1	2	5	8	93	4	303
2019	More than 20 years in current department or agency	82	5	6	2	0	0	5	91	2	56

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	36	38	13	11	2	0	1	74	13	412
2020	3 to 10 years in current department or agency	30	45	11	10	5	0	0	75	15	423
2020	11 to 20 years in current department or agency	33	44	9	8	5	0	0	77	13	287
2020	More than 20 years in current department or agency	33	43	7	9	8	0	0	75	17	71
2019	Less than 3 years in current department or agency	33	36	14	12	4	0	0	70	17	406
2019	3 to 10 years in current department or agency	25	39	17	12	7	0	0	64	19	423
2019	11 to 20 years in current department or agency	24	47	12	9	7	1	0	72	16	299
2019	More than 20 years in current department or agency	30	37	9	12	11	0	0	68	24	56
2018	Less than 3 years in current department or agency	30	41	13	9	5	0	1	72	15	466
2018	3 to 10 years in current department or agency	24	41	13	14	9	0	0	64	23	502
2018	11 to 20 years in current department or agency	22	39	16	9	12	0	1	62	22	310
2018	More than 20 years in current department or agency	34	32	11	13	10	0	0	66	23	76

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	42	33	16	6	1	1	76	8	413
2020	3 to 10 years in current department or agency	37	40	12	9	3	0	77	11	423
2020	11 to 20 years in current department or agency	37	39	12	7	5	0	76	12	289
2020	More than 20 years in current department or agency	38	38	8	9	7	0	76	16	73
2019	Less than 3 years in current department or agency	38	33	15	8	4	0	72	13	405
2019	3 to 10 years in current department or agency	27	40	16	10	7	0	66	17	423
2019	11 to 20 years in current department or agency	27	43	14	9	6	0	70	15	302
2019	More than 20 years in current department or agency	35	31	15	7	11	0	66	18	56
2018	Less than 3 years in current department or agency	36	38	12	10	4	0	75	14	462
2018	3 to 10 years in current department or agency	27	36	17	12	8	0	63	20	499
2018	11 to 20 years in current department or agency	30	34	14	11	11	0	64	22	310
2018	More than 20 years in current department or agency	36	35	13	10	5	1	72	16	77

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	40	34	12	12	3	0	1	74	14	410
2020	3 to 10 years in current department or agency	28	46	11	12	3	0	0	74	15	418
2020	11 to 20 years in current department or agency	31	39	12	12	5	0	0	71	18	287
2020	More than 20 years in current department or agency	35	40	9	8	4	3	1	78	12	71
2019	Less than 3 years in current department or agency	33	38	14	10	3	1	0	72	14	400
2019	3 to 10 years in current department or agency	21	46	14	12	6	0	1	67	19	413
2019	11 to 20 years in current department or agency	22	42	14	16	5	0	0	65	21	295
2019	More than 20 years in current department or agency	27	39	14	9	10	0	1	67	19	54
2018	Less than 3 years in current department or agency	34	36	12	11	5	1	1	72	16	461
2018	3 to 10 years in current department or agency	26	35	16	14	8	0	0	62	22	500
2018	11 to 20 years in current department or agency	26	35	15	12	11	0	0	61	24	313
2018	More than 20 years in current department or agency	29	39	11	12	6	0	4	70	19	78

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	27	45	14	4	2	6	1	78	7	414
2020	3 to 10 years in current department or agency	19	43	21	10	4	3	0	64	14	424
2020	11 to 20 years in current department or agency	24	42	17	11	4	2	0	67	16	291
2020	More than 20 years in current department or agency	15	49	24	7	5	0	0	64	12	73
2019	Less than 3 years in current department or agency	22	40	18	9	3	7	1	67	14	406
2019	3 to 10 years in current department or agency	14	41	21	14	6	4	0	57	21	421
2019	11 to 20 years in current department or agency	14	45	20	13	4	4	1	61	18	301
2019	More than 20 years in current department or agency	12	45	19	13	11	0	0	56	24	56
2018	Less than 3 years in current department or agency	21	41	20	9	3	6	1	66	13	465
2018	3 to 10 years in current department or agency	13	37	26	15	6	2	0	52	22	507
2018	11 to 20 years in current department or agency	12	37	23	15	9	4	0	51	25	312
2018	More than 20 years in current department or agency	19	36	21	13	7	5	0	58	20	78

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	48	28	8	12	4	0	76	16	413
2020	3 to 10 years in current department or agency	40	33	11	11	4	1	74	15	420
2020	11 to 20 years in current department or agency	48	28	8	8	7	0	77	15	291
2020	More than 20 years in current department or agency	46	25	11	14	4	1	71	18	73
2019	Less than 3 years in current department or agency	49	28	12	6	5	0	77	11	407
2019	3 to 10 years in current department or agency	44	31	10	10	5	0	75	16	420
2019	11 to 20 years in current department or agency	38	38	11	8	6	0	76	13	297
2019	More than 20 years in current department or agency	44	36	6	10	4	0	80	14	56
2018	Less than 3 years in current department or agency	51	29	8	7	4	1	81	11	467
2018	3 to 10 years in current department or agency	38	35	9	11	7	0	73	18	506
2018	11 to 20 years in current department or agency	36	38	9	8	9	0	74	17	312
2018	More than 20 years in current department or agency	45	30	14	10	1	0	75	11	76

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	34	33	16	9	8	0	0	67	17	414
2020	3 to 10 years in current department or agency	22	33	24	14	6	0	0	55	20	422
2020	11 to 20 years in current department or agency	27	31	19	12	10	0	0	58	22	289
2020	More than 20 years in current department or agency	23	25	18	17	17	0	0	48	34	71
2019	Less than 3 years in current department or agency	37	32	17	7	5	1	0	70	12	405
2019	3 to 10 years in current department or agency	31	34	19	11	5	0	0	65	16	423
2019	11 to 20 years in current department or agency	29	31	19	12	8	0	1	61	21	301
2019	More than 20 years in current department or agency	29	25	21	10	14	0	0	54	24	56
2018	Less than 3 years in current department or agency	41	30	17	5	5	1	1	72	11	467
2018	3 to 10 years in current department or agency	30	30	20	11	9	0	1	61	19	508
2018	11 to 20 years in current department or agency	30	32	19	9	9	0	1	63	18	314
2018	More than 20 years in current department or agency	19	28	24	16	11	1	1	48	27	78

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	43	57	412
2020	3 to 10 years in current department or agency	42	58	424
2020	11 to 20 years in current department or agency	45	55	292
2020	More than 20 years in current department or agency	32	68	73

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	58	17	8	1	2	4	9	87	4	413
2020	3 to 10 years in current department or agency	63	18	6	2	1	3	7	89	3	424
2020	11 to 20 years in current department or agency	65	18	9	1	0	3	5	89	1	291
2020	More than 20 years in current department or agency	62	16	11	0	1	1	8	86	1	72

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Less than 3 years in current department or agency	33	28	39	414
2020	3 to 10 years in current department or agency	36	27	37	424
2020	11 to 20 years in current department or agency	37	32	31	292
2020	More than 20 years in current department or agency	38	31	32	73
2019	Less than 3 years in current department or agency	39	24	37	408
2019	3 to 10 years in current department or agency	39	21	40	421
2019	11 to 20 years in current department or agency	32	27	41	303
2019	More than 20 years in current department or agency	39	33	28	57
2018	Less than 3 years in current department or agency	41	24	35	468
2018	3 to 10 years in current department or agency	45	22	33	506
2018	11 to 20 years in current department or agency	38	31	31	315
2018	More than 20 years in current department or agency	36	39	25	78

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Less than 3 years in current department or agency	6	33	42	4	4	11	138
2020	3 to 10 years in current department or agency	9	25	49	5	1	11	155
2020	11 to 20 years in current department or agency	20	28	36	5	0	10	107
2020	More than 20 years in current department or agency	52	16	21	8	0	3	27
2019	Less than 3 years in current department or agency	3	27	46	4	12	7	163
2019	3 to 10 years in current department or agency	6	23	55	6	1	10	163
2019	11 to 20 years in current department or agency	12	28	47	3	0	10	97
2019	More than 20 years in current department or agency	45	9	33	9	0	4	22
2018	Less than 3 years in current department or agency	1	30	32	6	22	9	189
2018	3 to 10 years in current department or agency	7	30	44	6	1	12	233
2018	11 to 20 years in current department or agency	18	23	47	2	1	8	123
2018	More than 20 years in current department or agency	58	21	14	0	0	7	28

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	48	39	9	4	1	0	86	5	412
2020	3 to 10 years in current department or agency	41	44	5	7	2	0	86	9	420
2020	11 to 20 years in current department or agency	51	33	9	5	2	0	84	7	288
2020	More than 20 years in current department or agency	57	31	5	4	4	0	88	8	72
2019	Less than 3 years in current department or agency	41	40	11	5	3	1	82	7	406
2019	3 to 10 years in current department or agency	36	43	11	7	3	0	79	10	422
2019	11 to 20 years in current department or agency	36	41	13	6	3	1	78	9	298
2019	More than 20 years in current department or agency	42	36	14	6	2	0	78	8	56
2018	Less than 3 years in current department or agency	44	41	8	6	1	0	85	7	466
2018	3 to 10 years in current department or agency	41	43	8	6	3	0	84	8	504
2018	11 to 20 years in current department or agency	42	34	13	7	3	0	76	10	312
2018	More than 20 years in current department or agency	48	36	9	5	2	0	84	7	78

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	31	43	13	8	2	2	75	11	411
2020	3 to 10 years in current department or agency	20	42	21	13	3	0	62	17	423
2020	11 to 20 years in current department or agency	25	42	17	13	2	0	68	15	291
2020	More than 20 years in current department or agency	28	41	15	7	8	1	70	15	73
2019	Less than 3 years in current department or agency	23	39	16	15	5	1	63	20	407
2019	3 to 10 years in current department or agency	15	41	19	17	7	0	56	24	423
2019	11 to 20 years in current department or agency	20	38	22	12	6	1	59	19	303
2019	More than 20 years in current department or agency	14	41	16	20	7	2	57	27	56
2018	Less than 3 years in current department or agency	23	42	16	14	3	1	66	17	466
2018	3 to 10 years in current department or agency	17	41	19	14	8	0	59	22	506
2018	11 to 20 years in current department or agency	15	39	21	15	9	1	55	24	313
2018	More than 20 years in current department or agency	17	47	20	8	6	3	65	15	78

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	7	19	38	25	9	1	1	34	27	413
2020	3 to 10 years in current department or agency	11	26	40	18	5	1	0	23	37	422
2020	11 to 20 years in current department or agency	11	21	43	17	7	0	0	24	32	291
2020	More than 20 years in current department or agency	12	36	34	13	4	0	0	18	48	73
2019	Less than 3 years in current department or agency	13	26	33	22	6	1	0	28	39	405
2019	3 to 10 years in current department or agency	15	33	34	14	4	0	0	18	48	420
2019	11 to 20 years in current department or agency	18	32	31	14	4	0	1	18	51	303
2019	More than 20 years in current department or agency	19	45	25	12	0	0	0	12	63	55
2018	Less than 3 years in current department or agency	14	26	32	16	11	1	1	27	40	463
2018	3 to 10 years in current department or agency	18	28	35	15	3	0	0	18	46	504
2018	11 to 20 years in current department or agency	19	36	28	12	5	0	1	17	55	314
2018	More than 20 years in current department or agency	14	36	32	16	1	0	0	17	50	78

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	6	13	26	30	19	5	1	52	20	412
2020	3 to 10 years in current department or agency	9	18	31	30	9	1	1	41	27	420
2020	11 to 20 years in current department or agency	9	19	27	31	12	1	1	44	28	289
2020	More than 20 years in current department or agency	11	21	25	26	14	2	1	42	33	71
2019	Less than 3 years in current department or agency	17	26	23	22	8	3	1	30	45	406
2019	3 to 10 years in current department or agency	20	31	27	15	6	0	1	21	51	419
2019	11 to 20 years in current department or agency	16	28	32	15	6	2	2	22	45	304
2019	More than 20 years in current department or agency	13	32	39	14	2	0	0	16	44	55
2018	Less than 3 years in current department or agency	17	25	26	15	12	4	1	29	44	465
2018	3 to 10 years in current department or agency	21	30	28	14	5	2	1	19	53	505
2018	11 to 20 years in current department or agency	21	28	29	15	5	1	2	20	50	311
2018	More than 20 years in current department or agency	15	29	33	16	7	0	0	23	44	76

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	12	20	32	22	9	4	1	33	33	413
2020	3 to 10 years in current department or agency	16	27	37	11	7	1	1	18	45	421
2020	11 to 20 years in current department or agency	16	29	32	18	4	1	1	22	45	289
2020	More than 20 years in current department or agency	25	34	30	7	0	1	1	8	61	72
2019	Less than 3 years in current department or agency	21	31	24	14	6	1	2	21	54	404
2019	3 to 10 years in current department or agency	26	30	28	10	4	1	1	14	57	423
2019	11 to 20 years in current department or agency	24	27	32	10	4	1	3	15	52	303
2019	More than 20 years in current department or agency	34	27	30	5	1	0	2	7	62	55
2018	Less than 3 years in current department or agency	20	27	28	14	8	2	1	22	49	466
2018	3 to 10 years in current department or agency	27	28	30	11	3	1	1	14	56	506
2018	11 to 20 years in current department or agency	26	34	26	8	3	1	1	11	62	314
2018	More than 20 years in current department or agency	28	30	33	8	3	0	0	10	57	77

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	10	19	33	24	12	1	1	36	30	411
2020	3 to 10 years in current department or agency	17	22	36	21	4	0	1	25	39	420
2020	11 to 20 years in current department or agency	11	25	36	22	6	0	0	28	37	290
2020	More than 20 years in current department or agency	23	36	28	8	3	0	1	11	60	73
2019	Less than 3 years in current department or agency	13	19	29	24	13	1	0	37	33	404
2019	3 to 10 years in current department or agency	13	22	36	22	5	1	1	28	36	424
2019	11 to 20 years in current department or agency	17	26	33	15	6	0	3	22	45	301
2019	More than 20 years in current department or agency	25	32	32	11	0	0	0	11	57	54
2018	Less than 3 years in current department or agency	12	20	27	23	16	1	1	40	33	464
2018	3 to 10 years in current department or agency	15	20	37	21	5	1	1	27	36	503
2018	11 to 20 years in current department or agency	19	32	26	19	2	0	2	21	53	311
2018	More than 20 years in current department or agency	22	31	40	4	1	0	1	6	54	76

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	11	19	23	28	14	2	2	44	31	412
2020	3 to 10 years in current department or agency	21	25	28	18	6	1	1	25	47	421
2020	11 to 20 years in current department or agency	19	27	27	18	7	0	1	26	46	290
2020	More than 20 years in current department or agency	29	24	32	7	6	0	3	13	54	73
2019	Less than 3 years in current department or agency	15	22	25	21	12	2	3	34	39	406
2019	3 to 10 years in current department or agency	25	25	25	16	7	0	1	23	52	424
2019	11 to 20 years in current department or agency	27	29	24	13	5	1	2	18	57	301
2019	More than 20 years in current department or agency	36	30	28	5	0	0	1	5	66	56
2018	Less than 3 years in current department or agency	15	20	26	18	14	3	4	35	37	465
2018	3 to 10 years in current department or agency	28	25	27	15	4	0	1	20	53	505
2018	11 to 20 years in current department or agency	34	26	20	15	5	0	1	20	60	313
2018	More than 20 years in current department or agency	29	21	39	7	3	0	1	10	50	77

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	9	13	24	29	18	6	2	51	23	406
2020	3 to 10 years in current department or agency	13	20	33	21	11	2	0	32	34	420
2020	11 to 20 years in current department or agency	8	20	30	29	10	1	2	41	28	292
2020	More than 20 years in current department or agency	14	16	27	34	9	0	0	43	30	73
2019	Less than 3 years in current department or agency	14	21	27	20	12	3	3	33	38	405
2019	3 to 10 years in current department or agency	18	22	30	19	8	1	1	27	42	422
2019	11 to 20 years in current department or agency	18	22	31	20	5	1	2	26	42	304
2019	More than 20 years in current department or agency	17	28	34	19	2	0	0	21	45	53
2018	Less than 3 years in current department or agency	15	23	28	17	11	4	2	30	40	459
2018	3 to 10 years in current department or agency	22	26	28	16	7	1	1	23	48	503
2018	11 to 20 years in current department or agency	22	25	25	18	4	2	3	24	50	313
2018	More than 20 years in current department or agency	17	15	37	26	1	1	1	29	34	76

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	12	17	35	19	12	4	1	32	31	414
2020	3 to 10 years in current department or agency	19	28	33	12	6	1	0	18	48	421
2020	11 to 20 years in current department or agency	14	25	35	16	7	1	1	24	41	289
2020	More than 20 years in current department or agency	30	25	31	11	3	0	0	14	55	72
2019	Less than 3 years in current department or agency	19	24	31	16	7	3	1	24	44	405
2019	3 to 10 years in current department or agency	25	29	29	11	4	1	1	15	55	424
2019	11 to 20 years in current department or agency	23	28	33	9	5	1	2	14	52	304
2019	More than 20 years in current department or agency	32	30	23	13	0	2	0	13	64	56
2018	Less than 3 years in current department or agency	14	26	29	16	9	2	2	27	43	464
2018	3 to 10 years in current department or agency	24	29	28	14	4	1	1	17	54	505
2018	11 to 20 years in current department or agency	27	29	25	11	4	2	2	16	58	313
2018	More than 20 years in current department or agency	23	29	37	6	4	0	0	10	52	77

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	7	25	38	19	10	1	0	29	33	413
2020	3 to 10 years in current department or agency	11	29	36	18	6	0	0	24	40	423
2020	11 to 20 years in current department or agency	10	23	38	22	6	0	0	28	33	291
2020	More than 20 years in current department or agency	14	21	40	19	6	0	0	25	35	73
2019	Less than 3 years in current department or agency	15	21	28	21	12	2	1	34	38	406
2019	3 to 10 years in current department or agency	21	29	28	16	6	0	1	22	50	423
2019	11 to 20 years in current department or agency	18	22	38	15	6	0	1	22	40	303
2019	More than 20 years in current department or agency	21	21	37	19	2	0	0	21	42	56

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	21	36	17	16	5	5	0	60	22	409
2020	3 to 10 years in current department or agency	10	35	18	23	11	2	0	46	35	424
2020	11 to 20 years in current department or agency	19	33	19	19	9	1	0	52	28	285
2020	More than 20 years in current department or agency	11	33	19	17	19	0	0	44	37	72
2019	Less than 3 years in current department or agency	14	23	20	28	13	2	1	38	42	406
2019	3 to 10 years in current department or agency	5	24	23	26	22	1	0	29	48	420
2019	11 to 20 years in current department or agency	12	26	19	25	18	1	0	38	43	300
2019	More than 20 years in current department or agency	3	37	11	25	22	2	0	41	48	57

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	56	24	8	8	2	1	81	11	414
2020	3 to 10 years in current department or agency	46	31	10	6	4	2	79	11	421
2020	11 to 20 years in current department or agency	49	26	10	9	5	0	75	15	292
2020	More than 20 years in current department or agency	60	20	4	9	7	0	80	16	72
2019	Less than 3 years in current department or agency	47	29	9	9	5	2	77	13	404
2019	3 to 10 years in current department or agency	40	30	8	13	7	1	71	21	423
2019	11 to 20 years in current department or agency	43	30	11	8	6	2	74	14	302
2019	More than 20 years in current department or agency	56	29	7	5	4	0	84	9	56
2018	Less than 3 years in current department or agency	48	29	6	9	6	2	78	15	462
2018	3 to 10 years in current department or agency	37	31	10	11	9	1	69	20	504
2018	11 to 20 years in current department or agency	37	29	12	11	10	1	67	21	312
2018	More than 20 years in current department or agency	41	30	7	11	9	3	73	20	78

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	62	25	7	4	1	1	88	5	413
2020	3 to 10 years in current department or agency	53	33	5	6	3	1	86	8	419
2020	11 to 20 years in current department or agency	59	26	9	4	2	0	85	6	289
2020	More than 20 years in current department or agency	66	23	4	3	4	0	89	7	73
2019	Less than 3 years in current department or agency	50	35	7	5	2	0	86	7	402
2019	3 to 10 years in current department or agency	43	36	8	10	3	0	79	13	422
2019	11 to 20 years in current department or agency	47	32	9	8	4	0	79	12	303
2019	More than 20 years in current department or agency	63	26	6	4	2	0	89	6	54
2018	Less than 3 years in current department or agency	54	32	6	5	2	1	86	7	461
2018	3 to 10 years in current department or agency	40	37	9	9	4	0	77	14	506
2018	11 to 20 years in current department or agency	43	36	9	8	3	0	79	11	309
2018	More than 20 years in current department or agency	46	35	10	4	5	0	81	9	77

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	54	30	11	2	2	0	0	85	4	412
2020	3 to 10 years in current department or agency	49	36	9	4	1	1	0	85	5	417
2020	11 to 20 years in current department or agency	46	35	11	5	3	1	0	81	8	291
2020	More than 20 years in current department or agency	48	33	10	4	6	0	0	81	10	72
2019	Less than 3 years in current department or agency	49	32	13	3	2	0	0	82	5	405
2019	3 to 10 years in current department or agency	41	35	15	6	3	1	0	76	8	424
2019	11 to 20 years in current department or agency	43	36	12	4	4	2	0	80	7	303
2019	More than 20 years in current department or agency	54	30	13	2	2	0	0	84	4	56
2018	Less than 3 years in current department or agency	45	37	10	4	3	1	1	83	8	463
2018	3 to 10 years in current department or agency	37	39	13	7	4	1	0	77	11	505
2018	11 to 20 years in current department or agency	32	45	10	7	4	2	0	79	11	312
2018	More than 20 years in current department or agency	46	29	19	4	3	0	0	75	6	78

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	42	39	9	4	2	3	84	7	408
2020	3 to 10 years in current department or agency	25	43	14	11	5	2	70	16	421
2020	11 to 20 years in current department or agency	36	38	16	6	3	1	75	9	292
2020	More than 20 years in current department or agency	31	41	14	9	4	1	73	13	72
2019	Less than 3 years in current department or agency	37	39	13	6	2	2	78	9	408
2019	3 to 10 years in current department or agency	23	40	18	12	5	2	64	17	419
2019	11 to 20 years in current department or agency	26	43	16	8	5	2	70	13	303
2019	More than 20 years in current department or agency	30	40	15	9	5	2	71	15	56
2018	Less than 3 years in current department or agency	46	40	6	5	1	1	87	7	463
2018	3 to 10 years in current department or agency	30	44	14	7	4	2	75	11	505
2018	11 to 20 years in current department or agency	28	43	18	5	4	2	72	10	311
2018	More than 20 years in current department or agency	39	35	15	6	2	3	76	8	77

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	43	33	10	5	2	7	1	82	7	414
2020	3 to 10 years in current department or agency	30	40	14	7	3	4	0	74	11	423
2020	11 to 20 years in current department or agency	37	38	12	7	3	3	0	77	10	291
2020	More than 20 years in current department or agency	41	32	18	2	4	1	1	76	6	72
2019	Less than 3 years in current department or agency	40	37	11	6	2	4	0	80	8	406
2019	3 to 10 years in current department or agency	30	36	16	9	3	5	0	70	13	419
2019	11 to 20 years in current department or agency	32	45	14	6	3	1	0	77	9	304
2019	More than 20 years in current department or agency	31	42	15	5	3	3	0	76	9	57
2018	Less than 3 years in current department or agency	43	37	8	6	1	5	0	84	7	465
2018	3 to 10 years in current department or agency	31	41	14	7	3	3	0	75	11	505
2018	11 to 20 years in current department or agency	30	40	17	5	3	5	0	73	9	311
2018	More than 20 years in current department or agency	37	40	13	4	2	3	0	79	7	76

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	58	30	8	3	0	1	89	3	410
2020	3 to 10 years in current department or agency	45	38	9	6	2	0	83	8	421
2020	11 to 20 years in current department or agency	48	38	7	6	2	0	86	7	292
2020	More than 20 years in current department or agency	47	27	14	8	4	0	74	13	71
2019	Less than 3 years in current department or agency	51	32	9	4	2	1	84	6	408
2019	3 to 10 years in current department or agency	35	42	12	7	4	0	77	11	420
2019	11 to 20 years in current department or agency	32	44	14	4	5	0	77	9	304
2019	More than 20 years in current department or agency	38	41	12	3	5	0	79	9	57
2018	Less than 3 years in current department or agency	55	35	6	2	1	1	90	3	466
2018	3 to 10 years in current department or agency	37	39	14	6	3	0	77	10	506
2018	11 to 20 years in current department or agency	31	44	12	9	4	0	75	13	312
2018	More than 20 years in current department or agency	35	42	13	2	5	3	79	8	76

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	51	24	11	3	3	5	3	82	7	413
2020	3 to 10 years in current department or agency	48	26	7	5	4	7	3	82	10	420
2020	11 to 20 years in current department or agency	53	29	9	3	3	2	1	85	6	291
2020	More than 20 years in current department or agency	57	22	3	3	8	4	3	85	12	73

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	40	29	13	6	3	9	1	76	10	414
2020	3 to 10 years in current department or agency	26	40	20	5	4	4	0	70	10	423
2020	11 to 20 years in current department or agency	33	39	13	7	2	5	0	76	10	289
2020	More than 20 years in current department or agency	36	34	14	5	3	6	3	76	9	73

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	43	34	11	3	3	5	1	82	7	412
2020	3 to 10 years in current department or agency	38	35	11	7	5	3	1	76	13	422
2020	11 to 20 years in current department or agency	43	32	11	5	5	5	1	79	10	291
2020	More than 20 years in current department or agency	51	24	10	2	10	1	1	77	13	71

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	3 to 10 years in current department or agency	0	0	15	0	52	34	0	0	78	13

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	30	29	18	6	3	8	6	69	11	413
2020	3 to 10 years in current department or agency	27	37	13	8	6	6	3	70	15	421
2020	11 to 20 years in current department or agency	30	30	17	11	6	4	3	64	17	292
2020	More than 20 years in current department or agency	28	38	14	4	8	6	1	71	13	73
2019	Less than 3 years in current department or agency	30	30	15	9	5	7	4	67	16	406
2019	3 to 10 years in current department or agency	21	32	16	13	10	5	2	58	24	422
2019	11 to 20 years in current department or agency	23	35	19	10	8	4	2	61	19	304
2019	More than 20 years in current department or agency	32	36	14	9	5	2	2	71	15	56
2018	Less than 3 years in current department or agency	26	32	14	8	6	10	4	67	17	464
2018	3 to 10 years in current department or agency	18	35	16	12	12	4	4	57	26	504
2018	11 to 20 years in current department or agency	18	36	17	14	8	4	3	58	23	312
2018	More than 20 years in current department or agency	23	28	25	13	9	1	1	52	22	78

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	29	37	14	9	5	5	1	70	15	414
2020	3 to 10 years in current department or agency	28	36	14	13	6	1	1	66	20	423
2020	11 to 20 years in current department or agency	32	38	15	9	3	1	1	72	13	289
2020	More than 20 years in current department or agency	26	44	15	6	5	3	1	73	11	73
2019	Less than 3 years in current department or agency	26	33	15	14	7	4	1	62	22	407
2019	3 to 10 years in current department or agency	23	38	16	15	7	1	0	62	23	423
2019	11 to 20 years in current department or agency	26	38	16	12	6	3	1	65	18	300
2019	More than 20 years in current department or agency	30	42	9	14	2	2	2	74	17	57
2018	Less than 3 years in current department or agency	26	33	16	13	5	4	3	63	19	464
2018	3 to 10 years in current department or agency	24	36	15	14	7	4	1	62	22	507
2018	11 to 20 years in current department or agency	24	37	18	9	9	2	1	63	19	313
2018	More than 20 years in current department or agency	24	37	17	11	5	3	3	65	18	78

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	32	36	18	5	2	6	0	73	7	413
2020	3 to 10 years in current department or agency	24	36	21	13	4	1	0	61	17	422
2020	11 to 20 years in current department or agency	29	41	18	6	3	2	0	71	10	290
2020	More than 20 years in current department or agency	29	35	22	7	5	0	1	65	13	73
2019	Less than 3 years in current department or agency	25	30	24	11	6	4	0	58	17	408
2019	3 to 10 years in current department or agency	15	36	24	15	8	2	0	52	23	423
2019	11 to 20 years in current department or agency	19	38	25	11	5	2	0	58	16	298
2019	More than 20 years in current department or agency	21	36	12	20	9	2	0	58	30	53
2018	Less than 3 years in current department or agency	26	35	21	11	3	3	0	63	15	465
2018	3 to 10 years in current department or agency	19	35	25	13	6	3	0	55	20	504
2018	11 to 20 years in current department or agency	19	37	24	12	7	1	0	56	20	313
2018	More than 20 years in current department or agency	23	23	31	9	9	4	0	48	19	78

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	25	21	18	8	7	17	4	58	19	413
2020	3 to 10 years in current department or agency	19	19	19	17	13	10	3	44	35	422
2020	11 to 20 years in current department or agency	19	20	20	15	11	12	3	46	30	291
2020	More than 20 years in current department or agency	18	26	16	13	17	7	2	49	33	73
2019	Less than 3 years in current department or agency	18	19	21	12	10	16	3	46	28	406
2019	3 to 10 years in current department or agency	10	22	20	18	18	10	1	36	41	422
2019	11 to 20 years in current department or agency	13	20	25	16	13	10	2	38	34	302
2019	More than 20 years in current department or agency	18	23	19	14	12	12	1	47	30	57
2018	Less than 3 years in current department or agency	15	21	23	10	8	18	5	47	23	463
2018	3 to 10 years in current department or agency	12	19	22	17	18	10	3	35	40	505
2018	11 to 20 years in current department or agency	10	21	21	17	22	9	1	34	44	314
2018	More than 20 years in current department or agency	12	16	30	17	13	9	3	32	34	76

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	31	49	4	13	2	80	15	412
2020	3 to 10 years in current department or agency	28	49	5	14	4	77	18	423
2020	11 to 20 years in current department or agency	28	48	5	15	5	76	19	292
2020	More than 20 years in current department or agency	30	44	5	15	6	74	20	73

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	36	39	9	13	3	0	75	16	413
2020	3 to 10 years in current department or agency	35	39	8	13	4	1	75	17	423
2020	11 to 20 years in current department or agency	36	40	6	11	5	1	77	16	291
2020	More than 20 years in current department or agency	39	33	8	16	4	0	72	20	73
2019	Less than 3 years in current department or agency	36	31	8	18	7	0	67	25	407
2019	3 to 10 years in current department or agency	37	32	7	14	11	0	68	25	423
2019	11 to 20 years in current department or agency	39	31	9	12	9	0	69	21	300
2019	More than 20 years in current department or agency	40	29	7	16	7	0	70	23	55

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	40	37	11	9	2	1	78	11	412
2020	3 to 10 years in current department or agency	40	37	12	8	2	1	78	10	422
2020	11 to 20 years in current department or agency	46	36	7	8	2	1	83	10	291
2020	More than 20 years in current department or agency	38	53	3	3	4	0	91	7	72
2019	Less than 3 years in current department or agency	35	36	14	10	5	0	71	15	406
2019	3 to 10 years in current department or agency	38	36	12	8	7	0	74	15	420
2019	11 to 20 years in current department or agency	34	36	17	9	4	1	71	13	299
2019	More than 20 years in current department or agency	45	25	6	15	9	0	70	24	56

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	75	18	2	2	2	1	0	94	4	413
2020	3 to 10 years in current department or agency	77	15	4	2	1	0	0	93	3	421
2020	11 to 20 years in current department or agency	74	20	3	1	1	1	1	95	2	292
2020	More than 20 years in current department or agency	70	18	9	3	1	0	0	87	4	73

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	47	26	12	4	3	5	2	79	8	414
2020	3 to 10 years in current department or agency	44	23	16	4	4	4	4	74	9	423
2020	11 to 20 years in current department or agency	43	27	16	4	4	4	3	74	9	291
2020	More than 20 years in current department or agency	47	24	12	7	4	2	5	76	11	73
2019	Less than 3 years in current department or agency	50	23	10	4	3	7	2	81	8	408
2019	3 to 10 years in current department or agency	39	24	15	8	5	7	3	70	14	424
2019	11 to 20 years in current department or agency	37	28	17	6	4	7	2	71	11	304
2019	More than 20 years in current department or agency	46	19	13	9	0	7	5	74	11	55

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	9	91	414
2020	3 to 10 years in current department or agency	10	90	423
2020	11 to 20 years in current department or agency	9	91	290
2020	More than 20 years in current department or agency	13	87	73
2019	Less than 3 years in current department or agency	13	87	405
2019	3 to 10 years in current department or agency	17	83	423
2019	11 to 20 years in current department or agency	17	83	301
2019	More than 20 years in current department or agency	20	80	57
2018	Less than 3 years in current department or agency	12	88	465
2018	3 to 10 years in current department or agency	20	80	506
2018	11 to 20 years in current department or agency	18	82	312
2018	More than 20 years in current department or agency	19	81	77

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	23	77	38
2020	3 to 10 years in current department or agency	38	62	44
2020	11 to 20 years in current department or agency	45	55	26
2020	More than 20 years in current department or agency	51	49	10
2019	Less than 3 years in current department or agency	49	51	52
2019	3 to 10 years in current department or agency	47	53	72
2018	Less than 3 years in current department or agency	49	51	59
2018	3 to 10 years in current department or agency	46	54	100
2018	11 to 20 years in current department or agency	48	52	56
2018	More than 20 years in current department or agency	39	61	15

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	72	28	38
2020	3 to 10 years in current department or agency	69	31	44
2019	Less than 3 years in current department or agency	62	38	52
2019	3 to 10 years in current department or agency	66	34	72
2018	Less than 3 years in current department or agency	38	62	59
2018	3 to 10 years in current department or agency	61	39	100

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	7	93	72
2019	11 to 20 years in current department or agency	14	86	49
2018	Less than 3 years in current department or agency	16	84	59
2018	3 to 10 years in current department or agency	10	90	100

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	38
2020	3 to 10 years in current department or agency	100	44
2019	Less than 3 years in current department or agency	100	52
2019	3 to 10 years in current department or agency	100	72
2018	Less than 3 years in current department or agency	100	59
2018	3 to 10 years in current department or agency	100	100

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	15	85	38
2019	3 to 10 years in current department or agency	10	90	72
2019	More than 20 years in current department or agency	0	100	11
2018	Less than 3 years in current department or agency	8	92	59
2018	11 to 20 years in current department or agency	8	92	56

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	11	89	72
2019	11 to 20 years in current department or agency	12	88	49
2018	Less than 3 years in current department or agency	9	91	59
2018	3 to 10 years in current department or agency	6	94	100

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	52
2019	11 to 20 years in current department or agency	10	90	49
2018	Less than 3 years in current department or agency	0	100	59
2018	More than 20 years in current department or agency	0	100	15

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	50	50	38
2020	3 to 10 years in current department or agency	43	57	44
2019	Less than 3 years in current department or agency	36	64	52
2019	3 to 10 years in current department or agency	42	58	71
2019	11 to 20 years in current department or agency	46	54	49
2019	More than 20 years in current department or agency	54	46	11
2018	Less than 3 years in current department or agency	41	59	59
2018	3 to 10 years in current department or agency	37	63	100
2018	11 to 20 years in current department or agency	47	53	57
2018	More than 20 years in current department or agency	48	52	15

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	61	39	38
2020	3 to 10 years in current department or agency	31	69	44
2020	11 to 20 years in current department or agency	49	51	26
2020	More than 20 years in current department or agency	50	50	10
2019	Less than 3 years in current department or agency	34	66	52
2019	3 to 10 years in current department or agency	47	53	71
2019	11 to 20 years in current department or agency	50	50	49
2019	More than 20 years in current department or agency	52	48	11
2018	Less than 3 years in current department or agency	37	63	59
2018	3 to 10 years in current department or agency	39	61	100
2018	11 to 20 years in current department or agency	58	42	57
2018	More than 20 years in current department or agency	61	39	15

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	40	60	38
2020	3 to 10 years in current department or agency	48	52	44
2019	Less than 3 years in current department or agency	44	56	52
2019	3 to 10 years in current department or agency	45	55	71
2018	Less than 3 years in current department or agency	43	57	59
2018	3 to 10 years in current department or agency	60	40	100
2018	11 to 20 years in current department or agency	63	37	57
2018	More than 20 years in current department or agency	38	62	15

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	43	57	38
2020	3 to 10 years in current department or agency	30	70	44
2019	Less than 3 years in current department or agency	36	64	52
2019	3 to 10 years in current department or agency	46	54	71
2018	Less than 3 years in current department or agency	30	70	59
2018	3 to 10 years in current department or agency	33	67	100

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	29	71	38
2020	3 to 10 years in current department or agency	33	67	44
2019	Less than 3 years in current department or agency	24	76	52
2019	3 to 10 years in current department or agency	37	63	71
2018	Less than 3 years in current department or agency	34	66	59
2018	3 to 10 years in current department or agency	41	59	100
2018	11 to 20 years in current department or agency	49	51	57
2018	More than 20 years in current department or agency	37	63	15

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	59	41	38
2020	3 to 10 years in current department or agency	51	49	44
2019	Less than 3 years in current department or agency	55	45	52
2019	3 to 10 years in current department or agency	66	34	71
2018	Less than 3 years in current department or agency	52	48	59
2018	3 to 10 years in current department or agency	66	34	100
2018	11 to 20 years in current department or agency	49	51	57
2018	More than 20 years in current department or agency	52	48	15

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	39	61	38
2020	3 to 10 years in current department or agency	30	70	44
2019	Less than 3 years in current department or agency	35	65	52
2019	3 to 10 years in current department or agency	39	61	71
2019	11 to 20 years in current department or agency	34	66	49
2019	More than 20 years in current department or agency	43	57	11
2018	Less than 3 years in current department or agency	33	67	59
2018	3 to 10 years in current department or agency	33	67	100

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	38
2020	3 to 10 years in current department or agency	100	44
2019	More than 20 years in current department or agency	100	11
2018	Less than 3 years in current department or agency	100	59
2018	More than 20 years in current department or agency	100	15

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	15	85	52
2019	3 to 10 years in current department or agency	11	89	71
2019	11 to 20 years in current department or agency	10	90	49
2019	More than 20 years in current department or agency	0	100	11
2018	Less than 3 years in current department or agency	11	89	59
2018	More than 20 years in current department or agency	0	100	15

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	11 to 20 years in current department or agency	18	82	26
2019	3 to 10 years in current department or agency	17	83	71
2019	11 to 20 years in current department or agency	10	90	49
2018	Less than 3 years in current department or agency	14	86	59
2018	3 to 10 years in current department or agency	18	82	100

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	45	55	38
2020	3 to 10 years in current department or agency	48	52	44
2019	Less than 3 years in current department or agency	33	67	52
2019	3 to 10 years in current department or agency	41	59	71
2018	Less than 3 years in current department or agency	37	63	59
2018	3 to 10 years in current department or agency	45	55	100
2018	11 to 20 years in current department or agency	58	42	57
2018	More than 20 years in current department or agency	59	41	15

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	27	73	38
2020	3 to 10 years in current department or agency	11	89	44
2019	Less than 3 years in current department or agency	30	70	52
2019	3 to 10 years in current department or agency	18	82	71
2018	Less than 3 years in current department or agency	27	73	59
2018	3 to 10 years in current department or agency	22	78	100
2018	11 to 20 years in current department or agency	34	66	57
2018	More than 20 years in current department or agency	33	67	15

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	18	82	38
2019	Less than 3 years in current department or agency	15	85	52
2019	3 to 10 years in current department or agency	11	89	71
2018	Less than 3 years in current department or agency	21	79	59
2018	3 to 10 years in current department or agency	14	86	100

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	52	48	38
2020	3 to 10 years in current department or agency	50	50	44
2019	Less than 3 years in current department or agency	37	63	52
2019	3 to 10 years in current department or agency	67	33	71
2018	Less than 3 years in current department or agency	61	39	59
2018	3 to 10 years in current department or agency	61	39	99

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	24	76	38
2020	3 to 10 years in current department or agency	29	71	44
2019	Less than 3 years in current department or agency	31	69	52
2019	3 to 10 years in current department or agency	23	77	71
2018	Less than 3 years in current department or agency	28	72	59
2018	3 to 10 years in current department or agency	31	69	99

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	14	86	38
2020	3 to 10 years in current department or agency	16	84	44
2019	3 to 10 years in current department or agency	16	84	71
2019	11 to 20 years in current department or agency	17	83	49
2018	Less than 3 years in current department or agency	11	89	59
2018	3 to 10 years in current department or agency	12	88	99

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	23	77	38
2020	11 to 20 years in current department or agency	28	72	26
2019	Less than 3 years in current department or agency	13	87	52
2019	3 to 10 years in current department or agency	14	86	71
2019	11 to 20 years in current department or agency	18	82	49
2019	More than 20 years in current department or agency	0	100	11
2018	3 to 10 years in current department or agency	17	83	99
2018	11 to 20 years in current department or agency	14	86	57

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	0	100	44
2019	3 to 10 years in current department or agency	8	92	71
2019	11 to 20 years in current department or agency	10	90	49
2018	3 to 10 years in current department or agency	8	92	99
2018	11 to 20 years in current department or agency	14	86	57

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	7	93	71
2019	More than 20 years in current department or agency	0	100	11
2018	More than 20 years in current department or agency	0	100	15

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	20	80	38
2020	3 to 10 years in current department or agency	17	83	44
2019	Less than 3 years in current department or agency	17	83	52
2019	3 to 10 years in current department or agency	22	78	71
2018	Less than 3 years in current department or agency	11	89	59
2018	3 to 10 years in current department or agency	12	88	99

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	19	81	38
2020	3 to 10 years in current department or agency	17	83	44
2019	Less than 3 years in current department or agency	22	78	52
2019	3 to 10 years in current department or agency	9	91	71
2018	Less than 3 years in current department or agency	12	88	59
2018	3 to 10 years in current department or agency	12	88	99

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	22	78	38
2020	3 to 10 years in current department or agency	21	79	44
2019	Less than 3 years in current department or agency	41	59	52
2019	3 to 10 years in current department or agency	16	84	71
2018	Less than 3 years in current department or agency	26	74	59
2018	3 to 10 years in current department or agency	25	75	99
2018	11 to 20 years in current department or agency	22	78	57
2018	More than 20 years in current department or agency	49	51	15

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	14	86	65

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	18	82	65
2018	Less than 3 years in current department or agency	21	79	58
2018	3 to 10 years in current department or agency	16	84	98

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	15	85	65
2018	3 to 10 years in current department or agency	8	92	98
2018	More than 20 years in current department or agency	0	100	15

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	10	90	65
2018	Less than 3 years in current department or agency	9	91	58
2018	3 to 10 years in current department or agency	9	91	98

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	14	86	65
2018	Less than 3 years in current department or agency	11	89	58
2018	3 to 10 years in current department or agency	10	90	98

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	12	88	65
2018	3 to 10 years in current department or agency	15	85	98
2018	11 to 20 years in current department or agency	14	86	53

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	18	82	65
2018	Less than 3 years in current department or agency	17	83	58
2018	3 to 10 years in current department or agency	15	85	98

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	17	83	65
2018	Less than 3 years in current department or agency	8	92	58
2018	3 to 10 years in current department or agency	14	86	98
2018	11 to 20 years in current department or agency	10	90	53
2018	More than 20 years in current department or agency	0	100	15

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	11	89	65
2018	Less than 3 years in current department or agency	15	85	58
2018	3 to 10 years in current department or agency	15	85	98

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	42	58	65
2019	More than 20 years in current department or agency	54	46	11
2018	Less than 3 years in current department or agency	35	65	58
2018	3 to 10 years in current department or agency	41	59	98

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	11	89	65
2018	Less than 3 years in current department or agency	14	86	58
2018	3 to 10 years in current department or agency	10	90	98
2018	11 to 20 years in current department or agency	15	85	53
2018	More than 20 years in current department or agency	0	100	15

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	42	58	65
2019	More than 20 years in current department or agency	54	46	11
2018	Less than 3 years in current department or agency	43	57	58
2018	3 to 10 years in current department or agency	49	51	98
2018	11 to 20 years in current department or agency	56	44	53
2018	More than 20 years in current department or agency	52	48	15

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	No (%)	Total responses
2019	3 to 10 years in current department or agency	100	65
2019	More than 20 years in current department or agency	100	11
2018	3 to 10 years in current department or agency	100	98
2018	11 to 20 years in current department or agency	100	53

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	52	48	65
2018	Less than 3 years in current department or agency	50	50	58
2018	3 to 10 years in current department or agency	61	39	98

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	More than 20 years in current department or agency	0	100	11
2018	3 to 10 years in current department or agency	5	95	98
2018	More than 20 years in current department or agency	0	100	15

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	10	90	65
2019	More than 20 years in current department or agency	0	100	11
2018	Less than 3 years in current department or agency	16	84	58
2018	3 to 10 years in current department or agency	15	85	98

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	18	13	16	6	3	36	9	56	15	413
2020	3 to 10 years in current department or agency	12	19	18	11	7	28	4	46	28	424
2020	11 to 20 years in current department or agency	19	16	20	9	7	25	4	49	23	292
2020	More than 20 years in current department or agency	21	18	25	7	7	22	0	50	17	73
2019	Less than 3 years in current department or agency	17	12	19	6	7	28	11	48	22	408
2019	3 to 10 years in current department or agency	10	16	23	10	12	26	3	37	30	424
2019	11 to 20 years in current department or agency	14	19	23	8	11	21	4	45	25	304
2019	More than 20 years in current department or agency	8	27	18	13	13	20	0	44	33	57
2018	Less than 3 years in current department or agency	13	16	17	6	4	34	10	52	18	467
2018	3 to 10 years in current department or agency	9	17	24	13	11	22	3	35	32	506
2018	11 to 20 years in current department or agency	11	18	25	11	14	18	3	36	32	313
2018	More than 20 years in current department or agency	12	18	18	13	10	29	0	41	33	77

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	30	26	19	7	2	16	1	67	11	411
2020	3 to 10 years in current department or agency	20	30	20	11	6	12	0	58	19	424
2020	11 to 20 years in current department or agency	32	27	20	7	5	9	1	65	13	292
2020	More than 20 years in current department or agency	29	31	21	7	5	7	0	64	13	73
2019	Less than 3 years in current department or agency	27	27	19	6	4	14	2	64	13	405
2019	3 to 10 years in current department or agency	18	29	20	12	9	11	0	53	24	423
2019	11 to 20 years in current department or agency	22	31	22	9	7	9	1	58	18	301
2019	More than 20 years in current department or agency	22	26	24	12	13	3	0	49	26	57
2018	Less than 3 years in current department or agency	23	30	18	7	3	17	2	66	12	468
2018	3 to 10 years in current department or agency	17	31	23	12	9	8	1	53	23	507
2018	11 to 20 years in current department or agency	18	29	24	11	11	6	0	51	24	311
2018	More than 20 years in current department or agency	28	28	13	18	8	5	0	59	27	77

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	5	95	414
2020	3 to 10 years in current department or agency	8	92	423
2020	11 to 20 years in current department or agency	7	93	292
2020	More than 20 years in current department or agency	11	89	73
2019	Less than 3 years in current department or agency	6	94	407
2019	3 to 10 years in current department or agency	11	89	423
2019	11 to 20 years in current department or agency	6	94	303
2019	More than 20 years in current department or agency	13	87	56
2018	Less than 3 years in current department or agency	7	93	465
2018	3 to 10 years in current department or agency	9	91	508
2018	11 to 20 years in current department or agency	10	90	312
2018	More than 20 years in current department or agency	8	92	77

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	42	58	34
2020	11 to 20 years in current department or agency	29	71	21
2019	Less than 3 years in current department or agency	42	58	26
2019	3 to 10 years in current department or agency	40	60	45
2018	3 to 10 years in current department or agency	27	73	44

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	67	33	34
2020	11 to 20 years in current department or agency	76	24	21
2019	Less than 3 years in current department or agency	74	26	26
2019	3 to 10 years in current department or agency	76	24	45
2018	Less than 3 years in current department or agency	64	36	32
2018	3 to 10 years in current department or agency	85	15	44

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	11 to 20 years in current department or agency	0	100	21
2019	Less than 3 years in current department or agency	0	100	26

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	3 to 10 years in current department or agency	100	34
2020	11 to 20 years in current department or agency	100	21
2019	Less than 3 years in current department or agency	100	26
2019	3 to 10 years in current department or agency	100	45
2018	3 to 10 years in current department or agency	100	44

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	10	90	45
2018	Less than 3 years in current department or agency	28	72	32
2018	11 to 20 years in current department or agency	25	75	32

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	39	61	33
2020	11 to 20 years in current department or agency	26	74	21
2019	Less than 3 years in current department or agency	36	64	25
2019	3 to 10 years in current department or agency	38	62	45
2018	3 to 10 years in current department or agency	42	58	44

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	28	72	33
2019	Less than 3 years in current department or agency	21	79	25
2019	3 to 10 years in current department or agency	43	57	45
2018	3 to 10 years in current department or agency	19	81	44

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	11 to 20 years in current department or agency	0	100	21
2019	3 to 10 years in current department or agency	14	86	45
2018	3 to 10 years in current department or agency	12	88	44

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	19
2020	3 to 10 years in current department or agency	100	33
2018	Less than 3 years in current department or agency	100	32

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	37	63	19
2020	3 to 10 years in current department or agency	19	81	33
2019	Less than 3 years in current department or agency	33	67	25
2019	3 to 10 years in current department or agency	13	87	45
2018	3 to 10 years in current department or agency	21	79	44

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	25	75	33
2020	11 to 20 years in current department or agency	41	59	21
2019	Less than 3 years in current department or agency	24	76	25
2019	3 to 10 years in current department or agency	21	79	45
2018	3 to 10 years in current department or agency	23	77	44

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	0	100	19
2019	3 to 10 years in current department or agency	0	100	45

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	19
2020	3 to 10 years in current department or agency	100	33
2019	Less than 3 years in current department or agency	100	25
2019	3 to 10 years in current department or agency	100	45
2018	Less than 3 years in current department or agency	100	32

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	11 to 20 years in current department or agency	14	86	32

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	31	69	19
2020	11 to 20 years in current department or agency	28	72	21
2019	11 to 20 years in current department or agency	31	69	19
2018	3 to 10 years in current department or agency	16	84	44

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2020	3 to 10 years in current department or agency	100	33
2020	11 to 20 years in current department or agency	100	21
2019	Less than 3 years in current department or agency	100	25
2019	3 to 10 years in current department or agency	100	45
2018	3 to 10 years in current department or agency	100	44

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	11 to 20 years in current department or agency	24	76	21
2019	3 to 10 years in current department or agency	11	89	45
2018	3 to 10 years in current department or agency	15	85	44

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2020	3 to 10 years in current department or agency	100	33
2020	11 to 20 years in current department or agency	100	21
2019	Less than 3 years in current department or agency	100	25
2019	3 to 10 years in current department or agency	100	45
2018	3 to 10 years in current department or agency	100	44

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	14	86	45
2019	11 to 20 years in current department or agency	26	74	19
2018	11 to 20 years in current department or agency	26	74	32

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	41	59	34
2020	11 to 20 years in current department or agency	48	52	21
2019	Less than 3 years in current department or agency	38	62	25
2019	3 to 10 years in current department or agency	36	64	44
2018	3 to 10 years in current department or agency	26	74	44

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	24	76	34
2018	3 to 10 years in current department or agency	15	85	44

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	32	68	19
2018	3 to 10 years in current department or agency	20	80	44

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	25
2019	3 to 10 years in current department or agency	0	100	44

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	0	100	34

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	12	88	44
2018	3 to 10 years in current department or agency	0	100	44
2018	11 to 20 years in current department or agency	19	81	32

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	11 to 20 years in current department or agency	0	100	21
2018	3 to 10 years in current department or agency	10	90	44

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	44	56	34
2020	11 to 20 years in current department or agency	37	63	21
2019	Less than 3 years in current department or agency	53	47	25
2019	3 to 10 years in current department or agency	43	57	44
2018	3 to 10 years in current department or agency	49	51	44

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	11 to 20 years in current department or agency	0	100	28

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	27	73	34

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	0	100	41

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	11 to 20 years in current department or agency	0	100	28

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	0	100	34

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	14	86	41

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	16	84	41
2018	11 to 20 years in current department or agency	18	82	28

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	21	79	34
2018	3 to 10 years in current department or agency	37	63	41

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	50	50	34
2018	3 to 10 years in current department or agency	47	53	41

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	11 to 20 years in current department or agency	0	100	28

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	59	41	34
2018	3 to 10 years in current department or agency	56	44	41

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	18	82	41

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	18	14	12	4	2	43	7	63	13	413
2020	3 to 10 years in current department or agency	14	18	20	6	4	33	4	51	17	423
2020	11 to 20 years in current department or agency	18	22	20	5	3	28	3	59	12	292
2020	More than 20 years in current department or agency	19	22	30	3	6	21	0	52	10	72
2019	Less than 3 years in current department or agency	18	13	19	3	5	31	12	53	14	407
2019	3 to 10 years in current department or agency	10	15	26	6	7	30	5	39	20	423
2019	11 to 20 years in current department or agency	14	17	27	4	4	30	4	47	13	302
2019	More than 20 years in current department or agency	11	28	29	8	3	21	0	49	14	57
2018	Less than 3 years in current department or agency	14	14	19	2	3	39	10	53	10	468
2018	3 to 10 years in current department or agency	10	17	27	6	7	30	4	40	19	505
2018	11 to 20 years in current department or agency	12	19	29	6	7	23	3	43	18	313
2018	More than 20 years in current department or agency	10	20	30	3	5	29	2	45	12	78

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	30	28	17	5	2	18	0	71	8	411
2020	3 to 10 years in current department or agency	24	32	20	8	4	11	1	64	14	423
2020	11 to 20 years in current department or agency	32	30	20	6	2	9	1	69	9	292
2020	More than 20 years in current department or agency	30	28	29	3	4	6	0	62	7	71
2019	Less than 3 years in current department or agency	27	26	21	3	4	17	3	66	8	406
2019	3 to 10 years in current department or agency	19	28	23	7	7	15	1	56	16	422
2019	11 to 20 years in current department or agency	21	30	23	5	4	14	2	62	11	301
2019	More than 20 years in current department or agency	22	42	20	3	3	9	0	71	8	57
2018	Less than 3 years in current department or agency	24	27	17	4	3	23	3	69	9	466
2018	3 to 10 years in current department or agency	17	31	23	8	6	13	1	57	16	505
2018	11 to 20 years in current department or agency	21	31	25	6	8	9	1	57	15	311
2018	More than 20 years in current department or agency	20	35	24	4	5	13	0	63	10	78

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	9	91	410
2020	3 to 10 years in current department or agency	9	91	421
2020	11 to 20 years in current department or agency	8	92	290
2020	More than 20 years in current department or agency	10	90	71

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	12	88	409
2020	3 to 10 years in current department or agency	12	88	422
2020	11 to 20 years in current department or agency	12	88	290
2020	More than 20 years in current department or agency	10	90	73
2019	Less than 3 years in current department or agency	17	83	407
2019	3 to 10 years in current department or agency	19	81	424
2019	11 to 20 years in current department or agency	14	86	303
2019	More than 20 years in current department or agency	16	84	57

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	50	50	49
2020	3 to 10 years in current department or agency	48	52	50

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	81	19	49
2020	3 to 10 years in current department or agency	76	24	49
2019	Less than 3 years in current department or agency	74	26	69
2019	3 to 10 years in current department or agency	73	27	81

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	49	35	6	3	5	3	87	8	40
2020	3 to 10 years in current department or agency	59	27	2	11	0	0	86	11	37
2019	Less than 3 years in current department or agency	45	28	15	9	3	0	73	12	52
2019	3 to 10 years in current department or agency	43	46	4	5	3	0	89	8	58

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	56	29	5	6	1	2	2	88	7	411
2020	3 to 10 years in current department or agency	51	32	7	6	1	2	2	85	7	421
2020	11 to 20 years in current department or agency	52	31	7	5	1	1	2	86	6	291
2020	More than 20 years in current department or agency	60	24	6	2	4	3	0	87	6	73

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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	37	35	13	8	4	3	74	12	408
2020	3 to 10 years in current department or agency	27	39	15	10	7	1	67	18	423
2020	11 to 20 years in current department or agency	33	35	11	14	5	2	69	20	287
2020	More than 20 years in current department or agency	47	25	16	8	4	0	72	12	72

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	38	43	10	7	1	1	82	8	413
2020	3 to 10 years in current department or agency	31	46	9	9	4	1	77	13	424
2020	11 to 20 years in current department or agency	35	43	12	6	3	0	79	9	291
2020	More than 20 years in current department or agency	36	50	6	5	1	1	88	6	73

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	36	41	10	9	3	2	0	78	11	412
2020	3 to 10 years in current department or agency	31	38	13	12	5	1	0	69	18	424
2020	11 to 20 years in current department or agency	36	38	14	7	5	0	1	74	12	291
2020	More than 20 years in current department or agency	34	40	14	6	5	1	0	75	11	73

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	29	39	18	8	2	3	1	71	11	411
2020	3 to 10 years in current department or agency	28	38	18	12	3	1	1	67	15	419
2020	11 to 20 years in current department or agency	32	35	24	6	2	1	2	68	7	291
2020	More than 20 years in current department or agency	28	34	27	6	3	1	1	64	9	73

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	47	35	9	4	1	3	1	85	5	413
2020	3 to 10 years in current department or agency	38	41	11	6	2	1	0	80	8	420
2020	11 to 20 years in current department or agency	39	38	17	2	2	0	2	79	4	291
2020	More than 20 years in current department or agency	44	34	16	3	1	1	0	80	4	73

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	71	17	4	1	1	5	1	94	1	411
2020	3 to 10 years in current department or agency	70	17	4	1	1	3	4	94	2	424
2020	11 to 20 years in current department or agency	68	17	6	1	1	4	3	92	2	291
2020	More than 20 years in current department or agency	68	15	6	3	1	3	4	89	5	73

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	49	36	6	5	2	2	87	6	410
2020	3 to 10 years in current department or agency	45	37	9	5	1	2	84	7	421
2020	11 to 20 years in current department or agency	49	35	9	5	1	0	85	6	286
2020	More than 20 years in current department or agency	60	23	10	4	1	1	84	6	73

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	53	32	6	5	3	1	1	86	8	409
2020	3 to 10 years in current department or agency	48	31	9	7	4	0	0	80	11	421
2020	11 to 20 years in current department or agency	45	33	10	7	3	2	0	80	10	287
2020	More than 20 years in current department or agency	56	26	11	2	4	1	0	83	7	73

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	58	30	8	2	1	1	0	89	3	411
2020	3 to 10 years in current department or agency	50	33	9	5	2	1	0	84	7	423
2020	11 to 20 years in current department or agency	55	27	11	3	3	1	1	83	6	289
2020	More than 20 years in current department or agency	61	25	5	3	4	1	0	88	7	73

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	91	9	103
2020	3 to 10 years in current department or agency	97	3	160
2020	11 to 20 years in current department or agency	98	2	151
2020	More than 20 years in current department or agency	97	3	44

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	14	38	14	20	9	0	4	55	30	94
2020	3 to 10 years in current department or agency	16	27	15	29	13	0	0	42	42	155
2020	11 to 20 years in current department or agency	12	32	20	23	13	1	0	44	36	148
2020	More than 20 years in current department or agency	12	34	18	22	14	0	0	46	36	43

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	43	35	12	5	2	3	81	7	412
2020	3 to 10 years in current department or agency	35	43	13	6	2	1	78	9	421
2020	11 to 20 years in current department or agency	42	42	8	3	4	1	86	6	289
2020	More than 20 years in current department or agency	53	29	9	6	1	1	83	7	73
2019	Less than 3 years in current department or agency	25	39	18	10	3	4	67	14	405
2019	3 to 10 years in current department or agency	22	44	18	11	4	1	67	16	422
2019	11 to 20 years in current department or agency	24	43	19	7	6	1	68	13	304
2019	More than 20 years in current department or agency	32	34	23	8	4	0	66	12	56
2018	Less than 3 years in current department or agency	28	41	17	8	2	4	73	10	468
2018	3 to 10 years in current department or agency	23	46	16	9	4	1	70	13	506
2018	11 to 20 years in current department or agency	26	44	15	7	6	2	71	14	313
2018	More than 20 years in current department or agency	25	52	15	3	4	1	78	7	75

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	47	25	9	10	7	1	0	74	17	413
2020	3 to 10 years in current department or agency	37	32	8	11	10	1	0	70	21	423
2020	11 to 20 years in current department or agency	37	30	14	11	6	2	1	68	17	292
2020	More than 20 years in current department or agency	43	33	4	10	8	0	1	77	19	73

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	56	25	10	5	1	3	1	84	6	410
2020	3 to 10 years in current department or agency	47	30	13	4	4	1	0	79	8	423
2020	11 to 20 years in current department or agency	48	28	15	4	3	2	0	78	8	290
2020	More than 20 years in current department or agency	49	33	11	3	1	2	1	85	4	73

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	37	32	15	10	3	2	0	71	14	414
2020	3 to 10 years in current department or agency	27	36	19	9	8	1	0	63	17	422
2020	11 to 20 years in current department or agency	29	35	16	11	9	1	0	64	20	292
2020	More than 20 years in current department or agency	35	38	12	9	4	1	1	75	13	73
2019	Less than 3 years in current department or agency	25	31	21	14	7	1	0	57	21	408
2019	3 to 10 years in current department or agency	13	32	25	17	12	1	0	46	29	423
2019	11 to 20 years in current department or agency	15	35	23	15	9	2	0	52	25	303
2019	More than 20 years in current department or agency	25	23	24	19	7	2	0	49	27	56
2018	Less than 3 years in current department or agency	22	38	19	10	8	3	0	61	19	468
2018	3 to 10 years in current department or agency	16	32	20	18	12	1	0	49	31	508
2018	11 to 20 years in current department or agency	14	33	22	14	15	2	0	48	30	312
2018	More than 20 years in current department or agency	18	36	22	15	9	1	0	54	24	76

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	21	49	12	13	3	0	2	72	16	102
2020	3 to 10 years in current department or agency	16	47	13	19	4	1	0	63	24	160
2020	11 to 20 years in current department or agency	25	46	11	14	2	2	0	72	17	151
2020	More than 20 years in current department or agency	13	46	20	11	10	0	0	59	20	44
2019	Less than 3 years in current department or agency	12	38	23	11	8	3	5	54	21	84
2019	3 to 10 years in current department or agency	13	41	18	17	6	2	3	56	25	132
2019	11 to 20 years in current department or agency	14	45	18	12	7	1	2	61	20	138
2019	More than 20 years in current department or agency	10	53	10	12	7	3	7	69	20	31

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	40	25	18	7	10	1	65	17	413
2020	3 to 10 years in current department or agency	35	30	16	9	9	2	65	18	421
2020	11 to 20 years in current department or agency	34	27	20	9	9	1	62	18	292
2020	More than 20 years in current department or agency	31	25	27	3	13	2	57	16	73

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	30	33	21	9	7	0	0	63	16	412
2020	3 to 10 years in current department or agency	27	30	24	10	8	0	1	58	18	423
2020	11 to 20 years in current department or agency	41	26	18	8	7	0	1	67	15	292
2020	More than 20 years in current department or agency	40	26	17	11	4	2	0	67	16	71
2019	Less than 3 years in current department or agency	19	24	22	15	19	0	1	44	34	408
2019	3 to 10 years in current department or agency	16	26	22	17	17	0	1	43	35	424
2019	11 to 20 years in current department or agency	22	27	21	14	14	1	2	50	28	303
2019	More than 20 years in current department or agency	32	38	10	10	11	0	0	70	20	57
2018	Less than 3 years in current department or agency	16	25	22	19	16	0	1	42	36	465
2018	3 to 10 years in current department or agency	14	24	22	17	21	0	2	38	39	506
2018	11 to 20 years in current department or agency	25	24	20	15	13	1	2	50	29	310
2018	More than 20 years in current department or agency	22	23	30	8	15	0	2	46	23	77

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	19	23	26	16	16	0	43	31	411
2020	3 to 10 years in current department or agency	12	22	28	19	19	0	33	38	424
2020	11 to 20 years in current department or agency	17	23	22	21	16	1	40	38	291
2020	More than 20 years in current department or agency	14	17	25	17	25	1	31	43	73
2019	Less than 3 years in current department or agency	22	28	25	14	11	0	50	25	406
2019	3 to 10 years in current department or agency	13	26	29	18	14	0	39	32	423
2019	11 to 20 years in current department or agency	17	25	22	21	14	1	43	35	302
2019	More than 20 years in current department or agency	18	20	24	19	19	0	38	38	57
2018	Less than 3 years in current department or agency	22	23	32	13	10	0	45	23	464
2018	3 to 10 years in current department or agency	12	25	29	16	18	1	37	34	506
2018	11 to 20 years in current department or agency	14	19	31	18	17	0	34	35	309
2018	More than 20 years in current department or agency	7	21	30	22	19	1	28	41	78

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	24	28	24	13	11	0	0	52	23	412
2020	3 to 10 years in current department or agency	15	26	26	17	16	0	0	41	33	422
2020	11 to 20 years in current department or agency	18	29	23	16	13	0	1	47	29	291
2020	More than 20 years in current department or agency	13	22	22	27	15	1	0	35	43	73
2019	Less than 3 years in current department or agency	26	29	23	13	8	1	0	56	21	404
2019	3 to 10 years in current department or agency	19	27	25	17	11	0	0	47	28	419
2019	11 to 20 years in current department or agency	14	26	28	15	14	0	2	41	30	300
2019	More than 20 years in current department or agency	10	31	21	20	18	0	0	40	38	57
2018	Less than 3 years in current department or agency	28	28	22	14	7	1	1	56	21	463
2018	3 to 10 years in current department or agency	15	29	24	16	14	0	2	45	30	505
2018	11 to 20 years in current department or agency	13	23	27	22	14	1	1	36	37	310
2018	More than 20 years in current department or agency	10	27	23	20	19	0	1	38	39	77

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	25	23	23	11	16	1	0	49	27	405
2020	3 to 10 years in current department or agency	16	18	26	19	20	0	0	34	40	422
2020	11 to 20 years in current department or agency	16	22	28	18	15	0	0	39	33	291
2020	More than 20 years in current department or agency	9	20	32	20	19	0	0	29	39	73
2019	Less than 3 years in current department or agency	20	21	25	16	17	1	0	41	33	405
2019	3 to 10 years in current department or agency	13	20	22	24	19	0	1	33	44	424
2019	11 to 20 years in current department or agency	14	20	22	20	22	1	1	35	43	301
2019	More than 20 years in current department or agency	7	27	21	22	23	0	0	34	45	56
2018	Less than 3 years in current department or agency	23	19	25	15	15	0	2	43	31	465
2018	3 to 10 years in current department or agency	13	23	20	20	23	0	1	36	43	499
2018	11 to 20 years in current department or agency	15	16	25	21	22	1	1	31	44	311
2018	More than 20 years in current department or agency	13	13	26	22	24	0	3	27	47	78

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	44	24	13	8	9	0	1	69	17	410
2020	3 to 10 years in current department or agency	31	26	21	11	9	0	3	59	20	424
2020	11 to 20 years in current department or agency	38	24	16	11	9	0	1	63	21	292
2020	More than 20 years in current department or agency	33	12	21	19	12	0	3	46	33	73
2019	Less than 3 years in current department or agency	46	24	16	5	6	0	3	72	11	407
2019	3 to 10 years in current department or agency	40	26	14	7	8	0	3	69	16	422
2019	11 to 20 years in current department or agency	38	23	16	10	8	1	4	64	19	298
2019	More than 20 years in current department or agency	36	24	19	11	7	0	4	62	18	57
2018	Less than 3 years in current department or agency	50	21	13	7	5	0	4	73	13	463
2018	3 to 10 years in current department or agency	35	27	15	8	9	1	6	66	18	503
2018	11 to 20 years in current department or agency	36	27	13	11	6	0	7	68	19	310
2018	More than 20 years in current department or agency	27	32	14	15	7	0	6	62	23	77

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	29	26	18	15	12	0	1	55	27	413
2020	3 to 10 years in current department or agency	20	26	25	18	12	0	0	45	30	423
2020	11 to 20 years in current department or agency	24	25	21	17	13	0	0	49	30	290
2020	More than 20 years in current department or agency	26	20	28	11	12	0	3	48	24	72
2019	Less than 3 years in current department or agency	34	26	21	11	7	0	0	60	19	405
2019	3 to 10 years in current department or agency	29	28	24	11	9	0	0	57	19	424
2019	11 to 20 years in current department or agency	23	27	25	14	9	1	1	51	24	303
2019	More than 20 years in current department or agency	23	28	19	21	7	0	2	52	29	56
2018	Less than 3 years in current department or agency	36	25	22	9	7	0	0	61	17	462
2018	3 to 10 years in current department or agency	25	23	23	13	14	0	1	49	28	505
2018	11 to 20 years in current department or agency	23	26	22	15	13	0	2	50	28	311
2018	More than 20 years in current department or agency	20	32	23	12	11	1	0	52	24	77

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	35	26	14	8	10	6	65	20	412
2020	3 to 10 years in current department or agency	31	23	19	11	9	7	59	21	423
2020	11 to 20 years in current department or agency	28	26	17	13	12	4	57	26	292
2020	More than 20 years in current department or agency	32	26	22	5	9	6	61	15	73

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	37	35	18	7	2	1	1	73	9	412
2020	3 to 10 years in current department or agency	26	35	24	11	4	0	0	61	15	423
2020	11 to 20 years in current department or agency	28	37	17	11	5	1	1	66	17	292
2020	More than 20 years in current department or agency	26	37	20	11	5	1	0	63	17	72
2019	Less than 3 years in current department or agency	30	31	23	9	5	1	1	62	15	407
2019	3 to 10 years in current department or agency	20	33	22	16	8	1	0	54	24	422
2019	11 to 20 years in current department or agency	20	35	24	12	5	1	2	57	18	304
2019	More than 20 years in current department or agency	18	40	25	15	2	0	0	58	17	54
2018	Less than 3 years in current department or agency	31	33	19	10	4	1	2	66	15	466
2018	3 to 10 years in current department or agency	16	33	27	12	11	0	2	50	23	507
2018	11 to 20 years in current department or agency	15	34	27	12	9	1	2	50	21	308
2018	More than 20 years in current department or agency	26	24	33	13	4	0	0	50	17	75

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	32	31	18	13	6	1	0	63	18	410
2020	3 to 10 years in current department or agency	19	33	27	14	7	0	0	52	22	421
2020	11 to 20 years in current department or agency	25	31	25	12	6	0	1	56	18	290
2020	More than 20 years in current department or agency	17	35	22	10	15	1	0	53	25	73
2019	Less than 3 years in current department or agency	23	33	21	14	9	0	0	56	23	407
2019	3 to 10 years in current department or agency	13	28	25	21	12	0	0	42	33	420
2019	11 to 20 years in current department or agency	15	29	26	18	10	1	1	45	28	304
2019	More than 20 years in current department or agency	11	25	32	23	9	0	0	36	32	57
2018	Less than 3 years in current department or agency	24	29	24	15	6	1	1	54	22	464
2018	3 to 10 years in current department or agency	13	29	28	17	12	0	1	42	29	505
2018	11 to 20 years in current department or agency	13	24	29	19	14	1	1	37	33	306
2018	More than 20 years in current department or agency	12	30	22	23	14	0	0	42	36	77

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	32	27	21	11	8	0	0	60	19	411
2020	3 to 10 years in current department or agency	25	28	24	15	9	0	0	53	24	423
2020	11 to 20 years in current department or agency	32	31	18	11	7	1	0	64	18	292
2020	More than 20 years in current department or agency	27	28	28	10	5	1	0	56	16	73
2019	Less than 3 years in current department or agency	25	27	20	15	12	0	0	53	27	407
2019	3 to 10 years in current department or agency	17	27	26	18	11	0	0	44	30	423
2019	11 to 20 years in current department or agency	22	29	22	14	11	2	0	52	26	304
2019	More than 20 years in current department or agency	21	35	20	20	4	0	0	56	24	56
2018	Less than 3 years in current department or agency	27	24	28	13	7	0	0	51	20	465
2018	3 to 10 years in current department or agency	20	25	22	17	13	0	2	46	31	505
2018	11 to 20 years in current department or agency	16	25	25	18	13	1	2	42	33	306
2018	More than 20 years in current department or agency	20	34	25	13	8	0	0	54	21	77

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	54	22	14	6	4	0	0	76	10	409
2020	3 to 10 years in current department or agency	39	28	17	9	6	0	0	67	15	420
2020	11 to 20 years in current department or agency	42	27	15	7	8	0	1	70	15	292
2020	More than 20 years in current department or agency	39	35	9	9	5	1	0	76	15	73
2019	Less than 3 years in current department or agency	44	27	14	7	7	1	1	72	14	404
2019	3 to 10 years in current department or agency	34	25	22	12	7	0	0	59	19	422
2019	11 to 20 years in current department or agency	34	26	16	12	9	1	1	62	22	304
2019	More than 20 years in current department or agency	45	22	14	11	5	2	1	69	17	57

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	28	29	23	12	8	0	0	57	20	413
2020	3 to 10 years in current department or agency	20	33	23	16	7	0	0	54	23	424
2020	11 to 20 years in current department or agency	28	31	21	13	7	0	1	59	20	292
2020	More than 20 years in current department or agency	25	29	27	8	9	1	0	55	17	73

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	28	28	27	10	6	0	0	56	16	413
2020	3 to 10 years in current department or agency	28	31	22	12	7	0	0	59	19	422
2020	11 to 20 years in current department or agency	25	32	23	13	5	0	1	59	18	292
2020	More than 20 years in current department or agency	26	34	15	13	10	1	0	62	23	73
2019	Less than 3 years in current department or agency	34	32	18	9	6	1	0	66	16	405
2019	3 to 10 years in current department or agency	30	35	18	12	4	0	0	66	16	421
2019	11 to 20 years in current department or agency	29	29	23	12	6	1	1	58	19	303
2019	More than 20 years in current department or agency	23	37	20	16	4	0	0	61	19	55
2018	Less than 3 years in current department or agency	30	33	24	8	4	0	1	64	12	466
2018	3 to 10 years in current department or agency	27	31	20	13	7	0	1	60	20	502
2018	11 to 20 years in current department or agency	27	30	20	14	7	1	1	58	21	305
2018	More than 20 years in current department or agency	17	30	32	8	13	0	0	47	21	76

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	47	27	15	7	3	0	1	75	10	412
2020	3 to 10 years in current department or agency	44	26	17	7	4	0	2	72	11	421
2020	11 to 20 years in current department or agency	46	31	13	5	4	0	1	78	9	291
2020	More than 20 years in current department or agency	44	23	21	5	4	1	2	69	10	72
2019	Less than 3 years in current department or agency	45	24	15	8	7	0	1	70	15	403
2019	3 to 10 years in current department or agency	40	23	20	8	9	0	1	64	17	420
2019	11 to 20 years in current department or agency	44	24	15	8	6	1	2	70	15	302
2019	More than 20 years in current department or agency	54	21	14	6	5	0	0	75	11	57
2018	Less than 3 years in current department or agency	50	22	14	8	5	0	2	73	14	463
2018	3 to 10 years in current department or agency	42	22	13	11	9	0	3	66	21	500
2018	11 to 20 years in current department or agency	45	22	12	11	7	0	4	69	18	305
2018	More than 20 years in current department or agency	46	28	13	4	6	1	3	76	10	78

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	21	34	26	13	6	55	19	413
2020	3 to 10 years in current department or agency	23	31	26	13	7	54	20	423
2020	11 to 20 years in current department or agency	24	40	20	8	8	64	16	291
2020	More than 20 years in current department or agency	23	36	22	8	10	59	18	73

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	71	15	5	2	1	1	5	92	3	410
2020	3 to 10 years in current department or agency	66	18	7	2	2	0	5	88	5	422
2020	11 to 20 years in current department or agency	69	19	5	2	1	1	3	92	3	292
2020	More than 20 years in current department or agency	60	24	5	0	4	0	7	90	5	73
2019	Less than 3 years in current department or agency	68	11	9	3	2	0	7	86	5	408
2019	3 to 10 years in current department or agency	64	15	7	3	3	1	7	85	7	422
2019	11 to 20 years in current department or agency	64	12	10	3	3	1	6	83	6	302
2019	More than 20 years in current department or agency	66	17	8	4	2	0	4	85	6	57
2018	Less than 3 years in current department or agency	70	14	6	2	1	1	5	90	4	461
2018	3 to 10 years in current department or agency	59	18	6	5	4	0	7	84	10	505
2018	11 to 20 years in current department or agency	65	13	9	3	4	0	6	83	7	305
2018	More than 20 years in current department or agency	70	13	7	2	2	1	4	88	5	77

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	82	7	2	2	2	2	2	93	4	411
2020	3 to 10 years in current department or agency	74	12	5	4	2	0	3	89	6	421
2020	11 to 20 years in current department or agency	75	10	2	4	3	2	4	90	8	290
2020	More than 20 years in current department or agency	69	9	11	1	4	0	6	83	6	73
2019	Less than 3 years in current department or agency	73	11	6	4	3	1	2	86	7	407
2019	3 to 10 years in current department or agency	63	14	7	7	5	1	4	81	12	423
2019	11 to 20 years in current department or agency	69	13	5	4	7	1	1	84	11	299
2019	More than 20 years in current department or agency	61	16	8	3	8	2	2	80	11	57
2018	Less than 3 years in current department or agency	75	11	3	4	3	1	3	90	7	463
2018	3 to 10 years in current department or agency	58	17	8	4	8	1	5	79	13	502
2018	11 to 20 years in current department or agency	59	12	11	6	6	1	5	76	13	304
2018	More than 20 years in current department or agency	57	19	5	4	10	1	4	80	15	78

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	73	16	6	2	1	0	1	91	3	411
2020	3 to 10 years in current department or agency	63	25	7	2	2	0	1	89	4	422
2020	11 to 20 years in current department or agency	65	22	6	2	2	0	2	89	4	288
2020	More than 20 years in current department or agency	58	28	3	4	1	0	6	91	6	71
2019	Less than 3 years in current department or agency	60	22	12	4	1	0	1	82	6	405
2019	3 to 10 years in current department or agency	49	30	12	4	3	1	2	81	7	423
2019	11 to 20 years in current department or agency	51	26	12	3	5	2	1	79	9	299
2019	More than 20 years in current department or agency	59	25	10	4	0	0	2	86	4	56
2018	Less than 3 years in current department or agency	62	22	9	3	3	0	1	85	6	465
2018	3 to 10 years in current department or agency	46	31	12	5	4	0	3	79	9	505
2018	11 to 20 years in current department or agency	53	22	15	4	3	0	2	78	7	312
2018	More than 20 years in current department or agency	53	27	13	3	4	0	0	81	6	77

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	73	13	5	4	4	0	1	87	8	412
2020	3 to 10 years in current department or agency	63	19	7	7	4	0	1	82	11	420
2020	11 to 20 years in current department or agency	65	14	10	4	5	0	1	80	9	290
2020	More than 20 years in current department or agency	54	22	10	5	6	0	3	78	11	72
2019	Less than 3 years in current department or agency	63	18	8	6	4	0	1	81	10	406
2019	3 to 10 years in current department or agency	55	17	12	8	6	1	1	73	14	423
2019	11 to 20 years in current department or agency	53	20	10	7	8	1	1	75	15	297
2019	More than 20 years in current department or agency	57	15	11	2	11	2	2	75	13	57
2018	Less than 3 years in current department or agency	66	14	10	4	5	0	1	81	9	464
2018	3 to 10 years in current department or agency	44	23	13	9	10	0	2	68	19	503
2018	11 to 20 years in current department or agency	49	20	13	9	8	0	1	70	17	310
2018	More than 20 years in current department or agency	42	24	15	6	11	1	1	68	17	78

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	71	7	3	1	0	0	17	95	1	413
2020	3 to 10 years in current department or agency	64	13	6	2	0	0	15	90	3	421
2020	11 to 20 years in current department or agency	63	15	6	3	1	0	12	89	4	291
2020	More than 20 years in current department or agency	52	20	9	1	4	0	13	83	6	72
2019	Less than 3 years in current department or agency	60	11	6	2	1	0	20	89	3	405
2019	3 to 10 years in current department or agency	55	13	5	3	1	1	22	88	5	421
2019	11 to 20 years in current department or agency	52	15	5	5	4	1	18	84	11	295
2019	More than 20 years in current department or agency	42	23	10	4	0	0	21	83	5	55
2018	Less than 3 years in current department or agency	61	10	4	1	2	0	23	92	3	462
2018	3 to 10 years in current department or agency	52	13	7	2	1	0	25	87	5	505
2018	11 to 20 years in current department or agency	48	19	8	1	4	1	19	84	6	311
2018	More than 20 years in current department or agency	55	16	10	1	0	0	18	87	1	77

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	69	18	5	3	1	0	4	91	4	414
2020	3 to 10 years in current department or agency	63	21	9	4	1	0	3	86	5	421
2020	11 to 20 years in current department or agency	63	20	10	3	1	1	2	85	5	291
2020	More than 20 years in current department or agency	54	26	5	7	3	0	4	84	10	73
2019	Less than 3 years in current department or agency	70	14	8	2	0	0	5	89	2	407
2019	3 to 10 years in current department or agency	61	21	8	2	2	1	6	88	4	422
2019	11 to 20 years in current department or agency	60	22	8	3	3	1	4	86	7	295
2019	More than 20 years in current department or agency	74	15	5	0	3	0	2	91	4	57
2018	Less than 3 years in current department or agency	69	17	6	1	1	0	5	91	3	465
2018	3 to 10 years in current department or agency	60	18	9	4	1	0	9	85	5	502
2018	11 to 20 years in current department or agency	60	18	9	4	2	1	6	84	7	311
2018	More than 20 years in current department or agency	61	18	9	6	3	0	3	82	9	77

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	74	14	4	2	2	1	2	91	4	413
2020	3 to 10 years in current department or agency	73	15	8	2	1	0	2	89	3	422
2020	11 to 20 years in current department or agency	75	15	3	3	3	0	1	91	6	290
2020	More than 20 years in current department or agency	74	12	6	1	3	0	4	90	4	73
2019	Less than 3 years in current department or agency	70	10	8	2	7	0	3	82	10	406
2019	3 to 10 years in current department or agency	68	13	6	5	4	0	3	84	10	423
2019	11 to 20 years in current department or agency	71	12	4	3	6	1	3	87	9	300
2019	More than 20 years in current department or agency	79	11	1	2	2	2	4	95	4	57
2018	Less than 3 years in current department or agency	62	13	11	5	6	0	3	77	12	466
2018	3 to 10 years in current department or agency	61	17	8	5	4	0	6	83	9	506
2018	11 to 20 years in current department or agency	70	13	4	4	3	0	5	88	8	311
2018	More than 20 years in current department or agency	76	13	0	3	3	0	5	94	6	78

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	39	33	16	6	3	1	2	75	9	414
2020	3 to 10 years in current department or agency	39	32	20	4	4	0	1	72	8	421
2020	11 to 20 years in current department or agency	47	31	12	6	4	0	1	79	9	291
2020	More than 20 years in current department or agency	42	40	12	0	3	0	3	85	3	73
2019	Less than 3 years in current department or agency	51	25	18	2	4	0	2	77	5	406
2019	3 to 10 years in current department or agency	53	26	12	4	3	0	2	81	7	422
2019	11 to 20 years in current department or agency	49	24	15	5	4	1	2	75	10	299
2019	More than 20 years in current department or agency	62	26	11	2	0	0	0	87	2	55
2018	Less than 3 years in current department or agency	49	29	13	3	3	0	2	80	6	466
2018	3 to 10 years in current department or agency	45	25	15	8	4	0	3	72	12	506
2018	11 to 20 years in current department or agency	53	21	15	7	2	0	2	75	9	310
2018	More than 20 years in current department or agency	54	22	17	5	1	0	0	76	7	78

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	27	39	23	6	5	66	11	414
2020	3 to 10 years in current department or agency	24	41	26	5	3	65	9	424
2020	11 to 20 years in current department or agency	27	43	22	4	3	71	8	291
2020	More than 20 years in current department or agency	29	40	20	5	6	69	11	73

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	12	31	35	16	6	1	0	43	22	414
2020	3 to 10 years in current department or agency	10	27	40	16	7	0	0	37	23	424
2020	11 to 20 years in current department or agency	11	32	32	19	7	0	0	43	25	292
2020	More than 20 years in current department or agency	13	27	32	17	11	0	0	40	28	73
2019	Less than 3 years in current department or agency	15	40	28	13	4	0	0	55	17	406
2019	3 to 10 years in current department or agency	10	28	40	15	7	0	0	38	22	423
2019	11 to 20 years in current department or agency	14	24	38	17	7	0	0	38	24	303
2019	More than 20 years in current department or agency	5	26	43	19	7	0	0	32	25	57
2018	Less than 3 years in current department or agency	13	38	34	10	4	0	0	51	15	467
2018	3 to 10 years in current department or agency	10	23	40	18	8	0	0	33	26	508
2018	11 to 20 years in current department or agency	12	23	34	22	9	0	1	35	31	312
2018	More than 20 years in current department or agency	13	19	33	23	12	1	0	32	35	77

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	11	23	39	20	7	0	27	34	412
2020	3 to 10 years in current department or agency	14	27	37	15	6	0	21	41	423
2020	11 to 20 years in current department or agency	15	21	39	21	4	0	25	36	291
2020	More than 20 years in current department or agency	21	22	33	18	5	0	24	43	73
2019	Less than 3 years in current department or agency	9	20	37	23	11	0	33	29	401
2019	3 to 10 years in current department or agency	11	26	41	17	6	0	22	37	421
2019	11 to 20 years in current department or agency	12	26	39	17	6	0	23	38	300
2019	More than 20 years in current department or agency	14	30	39	10	7	0	18	44	57
2018	Less than 3 years in current department or agency	9	15	39	23	15	0	37	23	462
2018	3 to 10 years in current department or agency	14	23	41	17	5	0	22	36	501
2018	11 to 20 years in current department or agency	18	26	31	15	9	1	25	44	309
2018	More than 20 years in current department or agency	16	22	44	10	8	0	18	39	77

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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	41	45	14	1	52	48	413
2020	3 to 10 years in current department or agency	32	49	20	0	61	39	423
2020	11 to 20 years in current department or agency	25	56	19	0	69	31	291
2020	More than 20 years in current department or agency	21	65	14	0	75	25	73

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	35	65	168
2020	3 to 10 years in current department or agency	32	68	132
2020	11 to 20 years in current department or agency	37	63	72
2020	More than 20 years in current department or agency	41	59	15

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	41	22	15	6	5	1	9	70	13	413
2020	3 to 10 years in current department or agency	39	22	16	9	6	1	7	66	17	423
2020	11 to 20 years in current department or agency	42	20	13	10	10	1	5	66	21	292
2020	More than 20 years in current department or agency	41	12	13	12	10	3	10	61	24	73
2019	Less than 3 years in current department or agency	36	19	16	13	11	0	5	58	25	402
2019	3 to 10 years in current department or agency	30	21	17	14	14	0	4	53	29	418
2019	11 to 20 years in current department or agency	34	16	15	15	15	0	5	52	31	302
2019	More than 20 years in current department or agency	43	21	10	2	22	0	2	65	24	56
2018	Less than 3 years in current department or agency	35	16	19	12	7	1	10	57	22	465
2018	3 to 10 years in current department or agency	30	15	16	15	18	0	5	48	35	504
2018	11 to 20 years in current department or agency	36	11	15	16	15	2	6	51	33	312
2018	More than 20 years in current department or agency	52	10	9	9	9	1	9	69	20	77

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	19	21	17	17	20	3	4	43	39	168
2020	3 to 10 years in current department or agency	12	19	17	24	22	2	4	33	49	132
2020	11 to 20 years in current department or agency	9	31	15	16	28	0	0	40	44	72
2020	More than 20 years in current department or agency	11	19	26	19	13	0	12	34	37	16

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	8	17	13	23	36	1	2	26	61	167
2020	3 to 10 years in current department or agency	7	12	15	31	33	1	1	19	66	133
2020	11 to 20 years in current department or agency	5	19	16	21	38	0	2	24	60	72
2020	More than 20 years in current department or agency	5	12	27	19	25	0	12	19	50	16

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results by Theme for Crown-Indigenous Relations and Northern Affairs Canada by Question 109. In total, how many years have you been working in your current department or agency?

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 37. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 49. Overall, my department or agency treats me with respect.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark